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"task_id": 2,
"name": "VIP Relationship Tracking",
"difficulty": "medium",
"description": "Ignoring VIPs now triggers dynamic follow-up emails with escalating urgency, injected directly into the live inbox. Time budget is tighter — the agent must skip some Normal and Spam emails to save time for VIPs. Scoring equally weights priority accuracy and VIP handling, penalising follow-ups and damaged VIP relationships.",
"num_emails": 25,
"vip_count": 8,
"normal_count": 12,
"spam_count": 5,
"time_budget": 420,
"episode_length": 25,
"avg_minutes_per_email": 16.8,
"features": {
"action_cost_asymmetry": true,
"dynamic_followups": true,
"time_pressure": "medium",
"sunset_penalty": true,
"time_traps": false
},
"what_agent_must_learn": [
"Never ignore VIPs — each ignore triggers a follow-up email with higher priority",
"Follow-up emails arrive 1-2 steps later, making the inbox harder to manage",
"Must skip Normal/Spam emails to save time for all VIPs",
"VIP relationship health directly impacts vip_handling_score",
"Each follow-up incurs a -0.05 penalty on the vip_handling_score (max -0.30)"
],
"scoring": {
"formula": "0.5 * priority_accuracy + 0.5 * vip_handling_score",
"priority_accuracy_weight": 0.5,
"vip_handling_weight": 0.5,
"vip_handling_components": {
"vip_response_rate": "50% — what fraction of VIP emails were responded to",
"avg_vip_health": "50% — average VIP relationship health at episode end",
"followup_penalty": "-0.05 per follow-up email in inbox (max -0.30)"
},
"notes": "Priority accuracy uses reward signal for Normal emails — a positive reward means correct decision, negative means wrong."
}
} |