{
  "task_id": 2,
  "name": "VIP Relationship Tracking",
  "difficulty": "medium",
  "description": "Ignoring VIPs now triggers dynamic follow-up emails with escalating urgency, injected directly into the live inbox. Time budget is tighter — the agent must skip some Normal and Spam emails to save time for VIPs. Scoring equally weights priority accuracy and VIP handling, penalising follow-ups and damaged VIP relationships.",
  "num_emails": 25,
  "vip_count": 8,
  "normal_count": 12,
  "spam_count": 5,
  "time_budget": 420,
  "episode_length": 25,
  "avg_minutes_per_email": 16.8,
  "features": {
    "action_cost_asymmetry": true,
    "dynamic_followups": true,
    "time_pressure": "medium",
    "sunset_penalty": true,
    "time_traps": false
  },
  "what_agent_must_learn": [
    "Never ignore VIPs — each ignore triggers a follow-up email with higher priority",
    "Follow-up emails arrive 1-2 steps later, making the inbox harder to manage",
    "Must skip Normal/Spam emails to save time for all VIPs",
    "VIP relationship health directly impacts vip_handling_score",
    "Each follow-up incurs a -0.05 penalty on the vip_handling_score (max -0.30)"
  ],
  "scoring": {
    "formula": "0.5 * priority_accuracy + 0.5 * vip_handling_score",
    "priority_accuracy_weight": 0.5,
    "vip_handling_weight": 0.5,
    "vip_handling_components": {
      "vip_response_rate": "50% — what fraction of VIP emails were responded to",
      "avg_vip_health": "50% — average VIP relationship health at episode end",
      "followup_penalty": "-0.05 per follow-up email in inbox (max -0.30)"
    },
    "notes": "Priority accuracy uses reward signal for Normal emails — a positive reward means correct decision, negative means wrong."
  }
}