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1f213fe 410e78d 1f213fe | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 | from typing import Any, Dict
from server.tasks.base_task import BaseTask
class IncidentRoutingTask(BaseTask):
def grade(self, final_state: Dict[str, Any], org_config: Dict[str, Any], scenario: Dict[str, Any]) -> float:
score = 0.0
expected = scenario["expected"]
msgs = final_state["chat"]["messages_posted_this_episode"]
tickets = final_state["ticketing"]["tickets"]
new_tickets = [t for t in tickets if t.get("created_this_episode")]
correct_msgs = [m for m in msgs if m.get("channel") == expected.get("channel")]
wrong_msgs = [m for m in msgs if m.get("channel") != expected.get("channel")]
if correct_msgs:
score += 0.30
if new_tickets:
t = new_tickets[0]
if t.get("label") == expected.get("label"):
score += 0.20
if t.get("priority") == expected.get("priority"):
score += 0.20
if t.get("assigned_team") == expected.get("team"):
score += 0.15
if t.get("linked_pr"):
score += 0.05
score -= 0.15 * len(wrong_msgs)
return max(0.0, min(1.0, score))
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