server/tasks/dep_update_task.py

from typing import Any, Dict
from server.tasks.base_task import BaseTask


class DepUpdateTask(BaseTask):
    def grade(self, final_state: Dict[str, Any], org_config: Dict[str, Any], scenario: Dict[str, Any]) -> float:
        score = 0.0
        expected = scenario["expected"]

        msgs = final_state["chat"]["messages_posted_this_episode"]
        tickets = final_state["ticketing"]["tickets"]
        new_tickets = [t for t in tickets if t.get("created_this_episode")]

        expected_channels = set(expected.get("channels", []))
        expected_teams = set(expected.get("teams_to_notify", []))

        notified = {m.get("channel") for m in msgs}
        correct_notified = notified & expected_channels
        wrong_notified = notified - expected_channels

        if correct_notified:
            score += 0.25 * (len(correct_notified) / max(len(expected_channels), 1))

        assigned_teams = {t.get("assigned_team") for t in new_tickets if t.get("assigned_team")}
        correct_teams = assigned_teams & expected_teams
        if correct_teams:
            score += 0.25 * (len(correct_teams) / max(len(expected_teams), 1))

        if new_tickets:
            score += 0.25

        policy = expected.get("escalation_policy", "post-channel")
        if policy == "post-channel" and correct_notified:
            score += 0.25
        elif policy in ("dm-manager", "page-oncall") and msgs:
            score += 0.25

        score -= 0.05 * len(wrong_notified)

        return max(0.0, min(1.0, score))