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from __future__ import annotations
TASK_ID = "bug_triage_medium"
DIFFICULTY = "medium"
DESCRIPTION = "15 mixed-quality tickets, several duplicates"
TASK_DATA = {
"task_id": "bug_triage_medium",
"step_budget": 80,
"available_teams": [
"backend-api",
"frontend-web",
"mobile-ios",
"mobile-android",
"infrastructure",
"data-platform",
],
"available_components": [
"api-gateway",
"auth-service",
"user-service",
"payment-service",
"web-app",
"ios-app",
"android-app",
"database",
"cache",
"cdn",
],
"tickets": [
{
"ticket_id": "BUG-2001",
"title": "Enterprise API requests timing out at the edge gateway",
"description": (
"Several enterprise tenants report that requests to the public API are timing out "
"after 12 to 15 seconds. Support says the issue started right after yesterday's "
"gateway config rollout."
),
"reporter_type": "user",
"service": "api",
"component_candidates": ["api-gateway", "auth-service", "payment-service"],
"created_at": "2024-02-01T09:00:00",
"customer_tier": "enterprise",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 1,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2002",
"title": "SSO login spins forever after password reset",
"description": (
"QA could reproduce an auth flow where the login screen never finishes and the app "
"is effectively not working after a password reset. The report is still missing "
"repro steps and server logs."
),
"reporter_type": "qa",
"service": "auth",
"component_candidates": ["auth-service", "user-service", "web-app"],
"created_at": "2024-02-01T09:13:00",
"customer_tier": "pro",
"repro_steps_present": False,
"logs_present": False,
"attachments_count": 2,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2003",
"title": "Identity sync returns wrong values for display names",
"description": (
"A sparse monitoring alert says the identity pipeline is returning wrong values "
"for some user profile fields. The alert has no attached logs and no reliable "
"reproduction details yet."
),
"reporter_type": "monitoring",
"service": "identity",
"component_candidates": ["user-service", "payment-service", "ios-app"],
"created_at": "2024-02-01T09:26:00",
"customer_tier": "free",
"repro_steps_present": False,
"logs_present": False,
"attachments_count": 3,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2004",
"title": "Checkout hangs after the session silently re-auths",
"description": (
"A customer opened this as a payments problem because pressing Pay appears to do "
"nothing, but the attached note matches the same login loop already being tracked "
"in BUG-2002."
),
"reporter_type": "user",
"service": "payments",
"component_candidates": ["payment-service", "web-app", "android-app"],
"created_at": "2024-02-01T09:39:00",
"customer_tier": "enterprise",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 4,
"suspected_duplicate_ids": ["BUG-2002"],
},
{
"ticket_id": "BUG-2005",
"title": "Operations dashboard is down after the morning deploy",
"description": (
"The internal web app for account managers is down for every tested browser. QA "
"confirmed the outage on staging and production after the latest frontend release."
),
"reporter_type": "qa",
"service": "web-app",
"component_candidates": ["web-app", "ios-app", "database"],
"created_at": "2024-02-01T09:52:00",
"customer_tier": "pro",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 1,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2006",
"title": "Sparse alert about iOS launch retries with no device evidence",
"description": (
"Monitoring noticed elevated retries during iOS app startup, but the note is light "
"on detail and shipped without device logs or a reliable reproduction path."
),
"reporter_type": "monitoring",
"service": "mobile-app",
"component_candidates": ["ios-app", "android-app", "cache"],
"created_at": "2024-02-01T10:05:00",
"customer_tier": "enterprise",
"repro_steps_present": False,
"logs_present": False,
"attachments_count": 2,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2007",
"title": "Android sign-in requests keep timing out on mobile data",
"description": (
"Users on the latest Android release say the app times out during sign-in over "
"cellular networks, while Wi-Fi works most of the time."
),
"reporter_type": "user",
"service": "mobile-app",
"component_candidates": ["android-app", "database", "cdn"],
"created_at": "2024-02-01T10:18:00",
"customer_tier": "pro",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 3,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2008",
"title": "Analytics export shows wrong values in the CSV totals",
"description": (
"QA found that several analytics exports return wrong values in revenue summary "
"columns. They attached screenshots but forgot the exact repro steps."
),
"reporter_type": "qa",
"service": "analytics",
"component_candidates": ["database", "cache", "api-gateway"],
"created_at": "2024-02-01T10:31:00",
"customer_tier": "free",
"repro_steps_present": False,
"logs_present": True,
"attachments_count": 4,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2009",
"title": "Monitoring page about stale responses appears tied to dashboard outage",
"description": (
"Infra monitoring opened a cache-flavored incident, but the screenshots line up "
"with the same web dashboard outage already being tracked in BUG-2005."
),
"reporter_type": "monitoring",
"service": "infra",
"component_candidates": ["cache", "cdn", "auth-service"],
"created_at": "2024-02-01T10:44:00",
"customer_tier": "enterprise",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 1,
"suspected_duplicate_ids": ["BUG-2005"],
},
{
"ticket_id": "BUG-2010",
"title": "Product gallery renders broken image icons for some SKUs",
"description": (
"Merchandising reports broken image icons on product detail pages even though the "
"rest of the page loads normally."
),
"reporter_type": "user",
"service": "media",
"component_candidates": ["cdn", "api-gateway", "user-service"],
"created_at": "2024-02-01T10:57:00",
"customer_tier": "pro",
"repro_steps_present": True,
"logs_present": False,
"attachments_count": 2,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2011",
"title": "Unauthorized access to admin API observed during QA sweep",
"description": (
"QA discovered that an unprivileged account can hit an admin API route and receive "
"data it should never see. This looks like unauthorized access through the edge API."
),
"reporter_type": "qa",
"service": "api",
"component_candidates": ["api-gateway", "auth-service", "payment-service"],
"created_at": "2024-02-01T11:10:00",
"customer_tier": "enterprise",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 3,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2012",
"title": "Background auth probe is noisy but missing useful evidence",
"description": (
"A lightweight auth probe started flapping, but the alert arrived with no logs and "
"no clear repro path, so the report is mostly observational right now."
),
"reporter_type": "monitoring",
"service": "auth",
"component_candidates": ["auth-service", "user-service", "web-app"],
"created_at": "2024-02-01T11:23:00",
"customer_tier": "pro",
"repro_steps_present": False,
"logs_present": False,
"attachments_count": 4,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2013",
"title": "Profile edits save but return wrong values on refresh",
"description": (
"Users can update profile settings, but the response payload comes back with wrong "
"values after the save completes."
),
"reporter_type": "user",
"service": "identity",
"component_candidates": ["user-service", "payment-service", "ios-app"],
"created_at": "2024-02-01T11:36:00",
"customer_tier": "free",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 1,
"suspected_duplicate_ids": [],
},
{
"ticket_id": "BUG-2014",
"title": "Billing retry complaint traces back to the API timeout incident",
"description": (
"Finance support believed this was a payment-service issue, but the attached trace "
"matches the same API timeout already captured in BUG-2001."
),
"reporter_type": "qa",
"service": "payments",
"component_candidates": ["payment-service", "web-app", "android-app"],
"created_at": "2024-02-01T11:49:00",
"customer_tier": "enterprise",
"repro_steps_present": True,
"logs_present": False,
"attachments_count": 2,
"suspected_duplicate_ids": ["BUG-2001"],
},
{
"ticket_id": "BUG-2015",
"title": "Locale switch leaves the settings page visually misaligned",
"description": (
"Monitoring from the synthetic browser run shows the web app settings page drifting "
"after a locale switch, but there is no outage and the rest of the flow still works."
),
"reporter_type": "monitoring",
"service": "web-app",
"component_candidates": ["web-app", "ios-app", "database"],
"created_at": "2024-02-01T12:02:00",
"customer_tier": "pro",
"repro_steps_present": True,
"logs_present": True,
"attachments_count": 3,
"suspected_duplicate_ids": [],
},
],
"ground_truths": [
{
"ticket_id": "BUG-2001",
"true_severity": "sev1",
"true_priority": "p1",
"true_component": "api-gateway",
"true_assignee_team": "backend-api",
"duplicate_of": None,
"needs_more_info": False,
},
{
"ticket_id": "BUG-2002",
"true_severity": "sev2",
"true_priority": "p2",
"true_component": "auth-service",
"true_assignee_team": "backend-api",
"duplicate_of": None,
"needs_more_info": True,
},
{
"ticket_id": "BUG-2003",
"true_severity": "sev2",
"true_priority": "p2",
"true_component": "user-service",
"true_assignee_team": "backend-api",
"duplicate_of": None,
"needs_more_info": True,
},
{
"ticket_id": "BUG-2004",
"true_severity": "sev2",
"true_priority": "p2",
"true_component": "payment-service",
"true_assignee_team": "backend-api",
"duplicate_of": "BUG-2002",
"needs_more_info": False,
},
{
"ticket_id": "BUG-2005",
"true_severity": "sev1",
"true_priority": "p1",
"true_component": "web-app",
"true_assignee_team": "frontend-web",
"duplicate_of": None,
"needs_more_info": False,
},
{
"ticket_id": "BUG-2006",
"true_severity": "sev3",
"true_priority": "p3",
"true_component": "ios-app",
"true_assignee_team": "mobile-ios",
"duplicate_of": None,
"needs_more_info": True,
},
{
"ticket_id": "BUG-2007",
"true_severity": "sev1",
"true_priority": "p1",
"true_component": "android-app",
"true_assignee_team": "mobile-android",
"duplicate_of": None,
"needs_more_info": False,
},
{
"ticket_id": "BUG-2008",
"true_severity": "sev2",
"true_priority": "p2",
"true_component": "database",
"true_assignee_team": "data-platform",
"duplicate_of": None,
"needs_more_info": True,
},
{
"ticket_id": "BUG-2009",
"true_severity": "sev1",
"true_priority": "p1",
"true_component": "cache",
"true_assignee_team": "infrastructure",
"duplicate_of": "BUG-2005",
"needs_more_info": False,
},
{
"ticket_id": "BUG-2010",
"true_severity": "sev2",
"true_priority": "p2",
"true_component": "cdn",
"true_assignee_team": "infrastructure",
"duplicate_of": None,
"needs_more_info": False,
},
{
"ticket_id": "BUG-2011",
"true_severity": "sev0",
"true_priority": "p0",
"true_component": "api-gateway",
"true_assignee_team": "backend-api",
"duplicate_of": None,
"needs_more_info": False,
},
{
"ticket_id": "BUG-2012",
"true_severity": "sev3",
"true_priority": "p3",
"true_component": "auth-service",
"true_assignee_team": "backend-api",
"duplicate_of": None,
"needs_more_info": True,
},
{
"ticket_id": "BUG-2013",
"true_severity": "sev2",
"true_priority": "p2",
"true_component": "user-service",
"true_assignee_team": "backend-api",
"duplicate_of": None,
"needs_more_info": False,
},
{
"ticket_id": "BUG-2014",
"true_severity": "sev1",
"true_priority": "p1",
"true_component": "payment-service",
"true_assignee_team": "backend-api",
"duplicate_of": "BUG-2001",
"needs_more_info": False,
},
{
"ticket_id": "BUG-2015",
"true_severity": "sev3",
"true_priority": "p3",
"true_component": "web-app",
"true_assignee_team": "frontend-web",
"duplicate_of": None,
"needs_more_info": False,
},
],
}
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