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| import streamlit as st | |
| from datetime import datetime | |
| # Enhanced bot function with more responses | |
| def ask_bot(question): | |
| """ | |
| Enhanced chatbot function with more comprehensive responses | |
| """ | |
| question_lower = question.lower() | |
| if "return" in question_lower and "policy" in question_lower: | |
| return """ | |
| **📋 Return Policy** | |
| - 30-day hassle-free return policy | |
| - Items must be in original condition with tags attached | |
| - Free return shipping for orders over $50 | |
| - Start your return process in your account dashboard | |
| """ | |
| elif "track" in question_lower and "order" in question_lower: | |
| return """ | |
| **📦 Order Tracking** | |
| You can track your order in several ways: | |
| - Check your email for the tracking link sent after purchase | |
| - Log into your account and visit 'My Orders' | |
| - Use our tracking page with your order number | |
| - Contact support for real-time updates | |
| """ | |
| elif "laptop" in question_lower or "computer" in question_lower: | |
| return """ | |
| **💻 Latest Laptops** | |
| We have amazing deals on: | |
| - **Dell XPS Series** - Premium ultrabooks starting at $899 | |
| - **HP Pavilion** - Great for students, from $649 | |
| - **MacBook Air M2** - Latest Apple technology, $1,199 | |
| - **Gaming Laptops** - ASUS ROG and MSI starting at $999 | |
| All laptops come with free shipping and setup support! | |
| """ | |
| elif "warranty" in question_lower: | |
| return """ | |
| **🛡️ Warranty Information** | |
| - **Standard**: 1-year manufacturer warranty on all products | |
| - **Extended**: 2-3 year extended warranties available | |
| - **Premium Care**: Includes accidental damage protection | |
| - **On-site Support**: Available for electronics over $500 | |
| Warranty registration is automatic with purchase! | |
| """ | |
| elif "shipping" in question_lower or "delivery" in question_lower: | |
| return """ | |
| **🚚 Shipping & Delivery** | |
| - **Free Standard Shipping** on orders over $35 (3-5 business days) | |
| - **Express Delivery** $9.99 (1-2 business days) | |
| - **Same Day** available in major cities for $19.99 | |
| - **International Shipping** to 50+ countries | |
| All orders ship within 24 hours on business days! | |
| """ | |
| elif "payment" in question_lower or "pay" in question_lower: | |
| return """ | |
| **💳 Payment Options** | |
| We accept all major payment methods: | |
| - Credit/Debit Cards (Visa, MasterCard, American Express) | |
| - PayPal and PayPal Pay in 4 | |
| - Apple Pay and Google Pay | |
| - Buy Now, Pay Later with Klarna | |
| - Gift cards and store credit | |
| All transactions are secured with 256-bit SSL encryption. | |
| """ | |
| elif "contact" in question_lower or "support" in question_lower: | |
| return """ | |
| **📞 Contact Support** | |
| Our customer service team is here to help! | |
| - **Live Chat**: Available 24/7 on our website | |
| - **Phone**: 1-800-SHOP-NOW (Mon-Fri 9AM-8PM EST) | |
| - **Email**: support@ecommerce.com | |
| - **Social Media**: @EcommerceStore on Twitter/Facebook | |
| Average response time: Live Chat <2 minutes, Email <4 hours | |
| """ | |
| elif "price" in question_lower or "discount" in question_lower or "deal" in question_lower: | |
| return """ | |
| **🏷️ Current Deals** | |
| Amazing offers available now! | |
| - **Weekly Deals**: Up to 40% off selected items | |
| - **Student Discount**: 10% off with valid student ID | |
| - **Newsletter Signup**: Get 15% off your first order | |
| - **Bulk Orders**: Special pricing for quantities over 10 | |
| Check our deals page for flash sales and limited-time offers! | |
| """ | |
| elif "hello" in question_lower or "hi" in question_lower or "hey" in question_lower: | |
| return """ | |
| **👋 Hello there!** | |
| Welcome to our E-commerce AI Assistant! I'm here to help you with: | |
| - Product information and recommendations | |
| - Order tracking and returns | |
| - Shipping and payment questions | |
| - Technical support | |
| How can I assist you today? | |
| """ | |
| else: | |
| return f""" | |
| **🤔 I'd love to help you!** | |
| While I don't have specific information about '{question}' right now, I can definitely assist you with: | |
| - **Product Info** - Laptops, electronics, and more | |
| - **Orders** - Tracking, returns, and shipping | |
| - **Support** - Payments, warranties, and general help | |
| Try asking about any of these topics, or contact our live support for specialized assistance! | |
| """ | |
| # Page configuration | |
| st.set_page_config( | |
| page_title="ShopSmart AI Assistant", | |
| page_icon="🛍️", | |
| layout="wide", | |
| initial_sidebar_state="expanded" | |
| ) | |
| # Initialize session state | |
| if "conversation" not in st.session_state: | |
| st.session_state.conversation = [] | |
| if "message_count" not in st.session_state: | |
| st.session_state.message_count = 0 | |
| # Header | |
| st.title("🛍️ ShopSmart AI Assistant") | |
| st.subheader("Your intelligent shopping companion - Ask me anything!") | |
| # Sidebar | |
| with st.sidebar: | |
| st.header("🚀 Quick Questions") | |
| st.divider() | |
| recommended_questions = [ | |
| "What is the return policy?", | |
| "How can I track my order?", | |
| "Show me latest laptops", | |
| "What are shipping options?", | |
| "Any current deals or discounts?" | |
| ] | |
| for i, question in enumerate(recommended_questions): | |
| if st.button(f"💬 {question}", key=f"quick_q_{i}", use_container_width=True): | |
| response = ask_bot(question) | |
| st.session_state.conversation.append({ | |
| "user": question, | |
| "bot": response, | |
| "timestamp": datetime.now().strftime("%H:%M") | |
| }) | |
| st.session_state.message_count += 1 | |
| st.rerun() | |
| st.divider() | |
| # Stats section | |
| st.header("📊 Chat Statistics") | |
| col1, col2 = st.columns(2) | |
| with col1: | |
| st.metric("Messages Sent", st.session_state.message_count) | |
| with col2: | |
| st.metric("Conversations", len(st.session_state.conversation)) | |
| st.divider() | |
| if st.button("🗑️ Clear Chat History", type="secondary", use_container_width=True): | |
| st.session_state.conversation = [] | |
| st.session_state.message_count = 0 | |
| st.success("Chat history cleared!") | |
| st.rerun() | |
| # Main chat area | |
| st.header("💬 Chat") | |
| # Display conversation or welcome message | |
| if not st.session_state.conversation: | |
| st.info(""" | |
| 🛍️ **ShopSmart Assistant** - Your 24/7 shopping companion | |
| Ready to help with orders, products, returns, and more! | |
| ⚡ **Quick Start:** Use sidebar buttons or ask directly below | |
| """) | |
| else: | |
| # Create a container for chat messages | |
| chat_container = st.container() | |
| with chat_container: | |
| for i, turn in enumerate(st.session_state.conversation): | |
| # Display messages with proper formatting | |
| with st.expander(f"💬 Conversation #{i+1} - {turn.get('timestamp', '')}", expanded=True): | |
| # User message | |
| st.write(f"**You:** {turn['user']}") | |
| # Bot response | |
| st.success(turn['bot']) | |
| st.divider() | |
| # Input form | |
| st.subheader("✍️ Ask a Question") | |
| with st.form(key="chat_form", clear_on_submit=True): | |
| # Create columns for input and button | |
| col1, col2 = st.columns([4, 1]) | |
| with col1: | |
| user_input = st.text_input( | |
| "Type your message here:", | |
| placeholder="Ask about products, orders, returns, or anything else!", | |
| label_visibility="collapsed" | |
| ) | |
| with col2: | |
| st.write("") # Add some spacing | |
| send_button = st.form_submit_button( | |
| "Send 📤", | |
| type="primary", | |
| use_container_width=True | |
| ) | |
| # Process user input | |
| if send_button and user_input.strip(): | |
| # Get bot response | |
| bot_response = ask_bot(user_input) | |
| # Add to conversation | |
| st.session_state.conversation.append({ | |
| "user": user_input, | |
| "bot": bot_response, | |
| "timestamp": datetime.now().strftime("%H:%M") | |
| }) | |
| st.session_state.message_count += 1 | |
| # Show success message | |
| st.success(f"Message sent: '{user_input}'") | |
| # Rerun to update the display | |
| st.rerun() | |
| # Footer information | |
| st.divider() | |
| # Create columns for footer info | |
| footer_col1, footer_col2, footer_col3 = st.columns(3) | |
| with footer_col1: | |
| st.info(""" | |
| **🕐 Available 24/7** | |
| Our AI assistant is always ready to help you with your shopping needs. | |
| """) | |
| with footer_col2: | |
| st.info(""" | |
| **📞 Need Human Support?** | |
| Contact us at support@shopmart.com or call 1-800-SHOP-NOW | |
| """) | |
| with footer_col3: | |
| st.info(""" | |
| **🔒 Secure & Private** | |
| Your conversations are secure and we respect your privacy. | |
| """) | |
| # Additional help section | |
| with st.expander("❓ Need Help Using This Assistant?"): | |
| st.write(""" | |
| **How to use the ShopSmart AI Assistant:** | |
| 1. **Quick Questions**: Click any button in the sidebar for instant answers | |
| 2. **Custom Questions**: Type your own question in the input field below | |
| 3. **View History**: All conversations are saved and displayed above | |
| 4. **Clear History**: Use the sidebar button to clear all conversations | |
| **What I can help with:** | |
| - Product information and recommendations | |
| - Order tracking and status updates | |
| - Return and exchange policies | |
| - Shipping and delivery options | |
| - Payment methods and security | |
| - Warranty and support information | |
| - Current deals and promotions | |
| **Tips for better responses:** | |
| - Be specific in your questions | |
| - Include relevant details (product names, order numbers, etc.) | |
| - Ask one question at a time for clearer answers | |
| """) |