faqs.json

[
  {
    "question": "How can I track my order?",
    "answer": "You can track your order by logging into your account, going to 'My Orders', and clicking on 'Track Order'."
  },
  {
    "question": "What payment methods do you accept?",
    "answer": "We accept credit/debit cards, PayPal, Cash on Delivery, and bank transfers."
  },
  {
    "question": "How long does delivery take?",
    "answer": "Standard delivery takes 3–5 business days. Express delivery is available within 24–48 hours in major cities."
  },
  {
    "question": "Can I return or exchange a product?",
    "answer": "Yes, you can return or exchange products within 7 days if they are unused, undamaged, and in original packaging."
  },
  {
    "question": "Do you ship internationally?",
    "answer": "Currently, we only ship within Pakistan. International shipping will be available soon."
  },
  {
    "question": "What is your refund policy?",
    "answer": "Refunds are issued within 5–7 business days after we receive and inspect the returned item."
  },
  {
    "question": "Do your products come with a warranty?",
    "answer": "Yes, most electronics come with a 1-year manufacturer warranty. Please check the product details for warranty coverage."
  },
  {
    "question": "What should I do if I receive a damaged product?",
    "answer": "If your order arrives damaged, please contact our support within 48 hours with photos, and we’ll arrange a replacement or refund."
  },
  {
    "question": "How can I contact customer support?",
    "answer": "You can reach our support team via live chat on the website, email at support@example.com, or call us at +92-300-1234567."
  }
]