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feat: complete OpenEnv Customer Support Ticket Resolution environment
- 3 tasks: easy (classification), medium (response), hard (full workflow) - Pydantic models: Observation, Action, Reward, StepResult - Deterministic graders with partial rewards clamped to (0.05, 0.95) - Penalties: rude tone, invalid actions, looping - FastAPI server: POST /reset, POST /step, GET /state - Baseline inference.py using OpenAI client - Docker + HF Space ready (port 7860) - All scores strictly in (0.0, 1.0) exclusive7b73919