"""
Banking Support Agent — FastAPI Server
"""

try:
    from models import BankingSupportAction, BankingSupportObservation
    from server.banking_support_environment import BankingSupportEnvironment
except ImportError:
    try:
        from ..models import BankingSupportAction, BankingSupportObservation
        from .banking_support_environment import BankingSupportEnvironment
    except ImportError:
        from banking_support_env.models import BankingSupportAction, BankingSupportObservation
        from banking_support_env.server.banking_support_environment import BankingSupportEnvironment

import traceback
from fastapi import FastAPI
from fastapi.responses import RedirectResponse, HTMLResponse

app = FastAPI(title="Banking Support Agent Environment")
_envs = {}
_gradio_error = None

# Mount Gradio UI at /ui (must happen at import time, before uvicorn starts)
try:
    import sys as _sys
    import os as _os
    # Ensure project root (/app) is on sys.path
    _root = _os.path.dirname(_os.path.dirname(_os.path.abspath(__file__)))
    if _root not in _sys.path:
        _sys.path.insert(0, _root)
    import gradio as gr
    from gradio_ui import create_gradio_app
    _demo = create_gradio_app()
    gr.mount_gradio_app(app, _demo, path="/ui")
    print("[INFO] Gradio UI mounted at /ui", flush=True)
except Exception as _e:
    _gradio_error = traceback.format_exc()
    print(f"[WARNING] Gradio UI not loaded:\n{_gradio_error}", flush=True)


@app.get("/", include_in_schema=False)
def root():
    if _gradio_error is None:
        return RedirectResponse(url="/ui")
    return RedirectResponse(url="/docs")


@app.get("/ui-debug")
def ui_debug():
    """Shows Gradio load error if UI failed to mount."""
    if _gradio_error:
        return HTMLResponse(f"""
        <h2>Gradio UI failed to load</h2>
        <p>Use <a href="/docs">/docs</a> for the API.</p>
        <pre style="background:#fee;padding:12px">{_gradio_error}</pre>
        """)
    return {"gradio_loaded": True, "ui_path": "/ui"}


@app.get("/health")
def health():
    return {"status": "ok", "environment": "banking_support"}


@app.post("/reset")
def reset(task_name: str = "balance_inquiry"):
    env = BankingSupportEnvironment()
    obs = env.reset(task_name=task_name)
    _envs["default"] = env
    return {
        "observation": {
            "done": obs.done,
            "reward": obs.reward,
            "customer_message": obs.customer_message,
            "tool_result": obs.tool_result,
            "available_tools": obs.available_tools,
            "task_description": obs.task_description,
            "conversation_history": obs.conversation_history,
            "error": obs.error,
        },
        "reward": obs.reward,
        "done": obs.done,
    }


@app.post("/step")
def step(action: dict):
    env = _envs.get("default")
    if env is None:
        return {"error": "Call /reset first"}
    act = BankingSupportAction(
        tool_name=action.get("tool_name"),
        tool_args=action.get("tool_args", {}),
        message=action.get("message"),
        resolve=action.get("resolve", False),
    )
    obs = env.step(act)
    return {
        "observation": {
            "done": obs.done,
            "reward": obs.reward,
            "customer_message": obs.customer_message,
            "tool_result": obs.tool_result,
            "available_tools": obs.available_tools,
            "task_description": obs.task_description,
            "conversation_history": obs.conversation_history,
            "error": obs.error,
        },
        "reward": obs.reward,
        "done": obs.done,
    }


@app.get("/state")
def get_state():
    env = _envs.get("default")
    if env is None:
        return {"error": "Call /reset first"}
    s = env.state
    return {
        "episode_id": s.episode_id,
        "step_count": s.step_count,
        "task_name": s.task_name,
        "max_steps": s.max_steps,
        "tools_used": s.tools_used,
        "resolution_status": s.resolution_status,
        "score": s.score,
    }


@app.get("/grade")
def grade():
    env = _envs.get("default")
    if env is None:
        return {"error": "Call /reset first"}
    return env.get_rubric_report()


@app.get("/tasks")
def list_tasks():
    return {
        "tasks": [
            {"name": "balance_inquiry", "difficulty": "easy", "optimal_steps": 4},
            {"name": "fraud_dispute", "difficulty": "medium", "optimal_steps": 6},
            {"name": "loan_emi_dispute", "difficulty": "medium", "optimal_steps": 5},
            {"name": "complex_escalation", "difficulty": "hard", "optimal_steps": 8},
            {"name": "account_takeover", "difficulty": "hard", "optimal_steps": 7},
        ]
    }


def main():
    import uvicorn
    uvicorn.run(app, host="0.0.0.0", port=7860)


if __name__ == "__main__":
    main()