diff --git "a/data/request_data.csv" "b/data/request_data.csv" --- "a/data/request_data.csv" +++ "b/data/request_data.csv" @@ -1,6 +1,6 @@ category,subcategory,area,comments,priority Equipment repairs,Elevator Maintenance,Common Areas,elevator is stuck and people are inside,5 -Equipment repairs,CCTV Repair,Common Areas,camera not working on 3rd floor,3 +Equipment repairs,CCTV Repair,Common Areas,camera not working on 3rd floor,4 Equipment repairs,Escalator Repair,Common Areas,escalator jammed causing crowd buildup,5 Equipment repairs,Fire Alarm,Common Areas,fire alarm keeps ringing randomly,4 Electrical,Lightbulb Change,Private Units,lightbulb in kitchen burnt out,2 @@ -35,7 +35,7 @@ Electrical,Replacement Breaker,Private Units,Breaker tripping frequently,4 Pest Control,Termite Inspection,Private Units,Possible termite activity near cabinets,3 Leaks,Water Seepage,Private Units,"Water seeping from floor, unsure source",4 Structural Concerns,Ceiling Damage,Private Units,Ceiling paint peeling and damp,3 -Equipment repairs,CCTV Repair,Common Areas,Security camera not working in lobby,3 +Equipment repairs,CCTV Repair,Common Areas,Security camera not working in lobby,4 Architectural Concern,Unit Customization,Private Units,Requesting wall partition in bedroom,2 Cleaning,unit,Private Units,Full unit cleaning before move-in,3 Electrical,Replacement of Convenience Outlet,Private Units,Outlet sparking when used,5 @@ -70,7 +70,7 @@ Pest Control,Insect Treatment,Private Units,Single ant trail spotted,1 Leaks,Faucet Drip,Private Units,Occasional drip noticed,1 Plumbing and Sanitary,Leaky Faucet,Private Units,Faucet leaking very slightly,1 Cleaning,kitchen,Private Units,"Clean up some splashes, not urgent",1 -Equipment repairs,CCTV Repair,Common Areas,Camera slightly out of focus,2 +Equipment repairs,CCTV Repair,Common Areas,Camera slightly out of focus,4 Plumbing and Sanitary,Leaky Faucet,Private Units,Faucet slowly dripping,2 Electrical,Lightbulb Change,Private Units,"Bathroom bulb out, needs replacing",2 Move In and Move Out process,Move OUT,Private Units,Help with loading a few boxes,2 @@ -89,7 +89,7 @@ Move In and Move Out process,Move IN,Private Units,Move in support for small ite Pest Control,Insect Treatment,Private Units,Saw a spider near bathroom,2 Architectural Concern,Wall Finishing,Private Units,Paint peeling lightly in corner,2 Plumbing and Sanitary,Clogged Drain,Private Units,Water draining slowly,3 -Equipment repairs,CCTV Repair,Common Areas,Camera out in parking area,3 +Equipment repairs,CCTV Repair,Common Areas,Camera out in parking area,4 Structural Concerns,Wall Cracks,Private Units,Medium crack spreading near door,3 Leaks,Water Seepage,Private Units,"Small puddle near sink, unsure cause",3 Plumbing and Sanitary,Toilet Repair,Private Units,Toilet flushes poorly,3 @@ -104,7 +104,7 @@ Leaks,Pipe Leak,Private Units,Small leak under bathroom sink,3 Electrical,Replacement Breaker,Private Units,Breaker reset needed weekly,3 Cleaning,kitchen,Private Units,Post-party cleanup request,3 Structural Concerns,Wall Cracks,Private Units,Crack forming under AC,3 -Equipment repairs,Escalator Repair,Common Areas,Escalator noisy and stops intermittently,3 +Equipment repairs,Escalator Repair,Common Areas,Escalator noisy and stops intermittently,4 Cleaning,living room,Private Units,Mess after kids’ playdate,3 Electrical,Lightbulb Change,Private Units,All kitchen bulbs out,3 Architectural Concern,Retiling,Private Units,Several cracked floor tiles,3 @@ -686,7 +686,7 @@ Structural Concerns,Wall Cracks,Private Units,"Visible crack on hallway wall",3 Cleaning,unit,Private Units,"Deep cleaning after construction work",3 Leaks,Water Seepage,Private Units,"Water marks seen near window",3 Plumbing and Sanitary,Toilet Repair,Private Units,"Flush works inconsistently",3 -Equipment repairs,CCTV Repair,Common Areas,"CCTV camera not recording properly",3 +Equipment repairs,CCTV Repair,Common Areas,"CCTV camera not recording properly",4 Architectural Concern,Retiling,Private Units,"Tiles are loose in bathroom",3 Electrical,Others,Private Units,"Light flickers occasionally in bedroom",3 Leaks,Pipe Leak,Private Units,"Water leaking rapidly under kitchen sink",4 @@ -709,66 +709,66 @@ Equipment repairs,Elevator Maintenance,Common Areas,"People trapped inside eleva Electrical,Others,Private Units,"Wires exposed in utility area",5 Leaks,Water Seepage,Private Units,"Seepage causing flooding in living room",5 Equipment repairs,Fire Alarm,Common Areas,"Alarm system failed during real fire",5 -Waste Management,Trash Pickup,Common Areas,"Trash bins are full in the main hallway",1 +Waste Management,Trash Pickup,Common Areas,"Trash bins are full in the main hallway",4 Landscaping,Weeding,Outdoor Areas,"Light weeding required near main entrance",1 -Decorative Fixtures,Art Maintenance,Common Areas,"Art piece in lobby has dust accumulation",1 -Maintenance Requests,Mailbox Repair,Common Areas,"Mailbox door loose but still usable",1 -Community Board,Notice Posting,Common Areas,"Request to post community event poster",1 -Furniture,Chair Adjustment,Common Areas,"Lounge chair leg slightly wobbly",1 -Recreation,Game Room Setup,Common Areas,"Need help setting up board games",1 -Communication,Intercom Adjustment,Common Areas,"Volume slightly low on intercom",1 +Decorative Fixtures,Art Maintenance,Common Areas,"Art piece in lobby has dust accumulation",4 +Maintenance Requests,Mailbox Repair,Common Areas,"Mailbox door loose but still usable",4 +Community Board,Notice Posting,Common Areas,"Request to post community event poster",4 +Furniture,Chair Adjustment,Common Areas,"Lounge chair leg slightly wobbly",4 +Recreation,Game Room Setup,Common Areas,"Need help setting up board games",4 +Communication,Intercom Adjustment,Common Areas,"Volume slightly low on intercom",4 Wi-Fi Services,Router Reset,Private Units,"Wi-Fi router reset requested",1 -Security,Gate Code Update,Common Areas,"Resident needs new gate code programmed",1 +Security,Gate Code Update,Common Areas,"Resident needs new gate code programmed",4 Appliance Support,Microwave Install,Private Units,"Request to mount microwave",1 -Lighting,Ambient Light Setup,Common Areas,"Ambient light in yoga room flickers slightly",1 -Waste Management,Recycling Bin Setup,Common Areas,"New recycling bin placement request",1 -Community Amenities,Bulletin Repair,Common Areas,"Community board glass scratched",1 +Lighting,Ambient Light Setup,Common Areas,"Ambient light in yoga room flickers slightly",4 +Waste Management,Recycling Bin Setup,Common Areas,"New recycling bin placement request",4 +Community Amenities,Bulletin Repair,Common Areas,"Community board glass scratched",4 Pet Facilities,Dog Station Refill,Outdoor Areas,"Dog waste bag station out of bags",1 -Signage,Direction Sign Cleaning,Common Areas,"Dusty directional sign near elevator",1 +Signage,Direction Sign Cleaning,Common Areas,"Dusty directional sign near elevator",4 Parking,Car Wash Bay Reset,Outdoor Areas,"No soap in car wash bay",1 Access Control,RFID Card Update,Private Units,"RFID update needed for new tag",1 -Event Support,Room Booking Check,Common Areas,"Verifying meeting room reservation",1 -Delivery Room,Parcel Shelf Cleaning,Common Areas,"Shelf dusty in delivery holding area",1 +Event Support,Room Booking Check,Common Areas,"Verifying meeting room reservation",4 +Delivery Room,Parcel Shelf Cleaning,Common Areas,"Shelf dusty in delivery holding area",4 Fire Safety,Smoke Detector Battery,Private Units,"Smoke detector chirping every few minutes",2 -Fitness Equipment,Treadmill Belt Check,Common Areas,"Treadmill squeaks while running",2 +Fitness Equipment,Treadmill Belt Check,Common Areas,"Treadmill squeaks while running",4 Parking,Stall Number Paint,Outdoor Areas,"Paint fading on reserved parking spot",2 Access Control,Key Fob Replacement,Private Units,"New key fob needed due to loss",2 Maintenance Requests,Window Lock Check,Private Units,"Bedroom window lock slightly jammed",2 Audio-Visual,TV Mount Bracket,Private Units,"TV mount bracket loose on wall",2 -Pool Maintenance,Shower Head Fix,Common Areas,"Shower near pool spraying sideways",2 -Security,Sensor Battery Low,Common Areas,"Motion sensor blinking red",2 +Pool Maintenance,Shower Head Fix,Common Areas,"Shower near pool spraying sideways",4 +Security,Sensor Battery Low,Common Areas,"Motion sensor blinking red",4 HVAC,Filter Change,Private Units,"AC filter change overdue",2 Communication,Doorbell Volume,Private Units,"Doorbell is too loud, request lowering",2 -Waste Management,Trash Schedule Clarification,Common Areas,"Resident unclear on pickup schedule",2 -Signage,Floor Sign Replacement,Common Areas,"Floor number sign scratched",2 -Pet Facilities,Water Bowl Refill,Common Areas,"Pet drinking station is empty",2 +Waste Management,Trash Schedule Clarification,Common Areas,"Resident unclear on pickup schedule",4 +Signage,Floor Sign Replacement,Common Areas,"Floor number sign scratched",4 +Pet Facilities,Water Bowl Refill,Common Areas,"Pet drinking station is empty",4 Lighting,Pathway Bulb Flicker,Outdoor Areas,"One pathway light flickering occasionally",2 -Laundry Room,Dryer Lint Tray Full,Common Areas,"Dryer lint tray hasn't been emptied",2 -Guest Services,Visitor Tag Print,Common Areas,"Need temporary guest tag printed",2 -Recreation,Bookshelf Alignment,Common Areas,"Books on lounge shelf fall due to tilt",2 +Laundry Room,Dryer Lint Tray Full,Common Areas,"Dryer lint tray hasn't been emptied",4 +Guest Services,Visitor Tag Print,Common Areas,"Need temporary guest tag printed",4 +Recreation,Bookshelf Alignment,Common Areas,"Books on lounge shelf fall due to tilt",4 Internet,Weak Signal,Common Areas,"Wi-Fi weak in shared study lounge",2 -Event Support,Speaker Wire Check,Common Areas,"Wire loose during community movie night",2 -Furniture,Table Wobble,Common Areas,"Small table in hallway unbalanced",2 +Event Support,Speaker Wire Check,Common Areas,"Wire loose during community movie night",4 +Furniture,Table Wobble,Common Areas,"Small table in hallway unbalanced",4 HVAC,AC Not Cooling,Private Units,"Air conditioner blows air but not cold",3 -Laundry Room,Washer Vibration,Common Areas,"Washer shakes too much on spin cycle",3 -Access Control,Keypad Malfunction,Common Areas,"Entry keypad beeps but doesn't respond",3 +Laundry Room,Washer Vibration,Common Areas,"Washer shakes too much on spin cycle",4 +Access Control,Keypad Malfunction,Common Areas,"Entry keypad beeps but doesn't respond",4 Wi-Fi Services,Internet Dropping,Private Units,"Wi-Fi cuts out every 10 minutes",3 Fire Safety,Alarm Delay,Private Units,"Alarm takes time to trigger smoke",3 Security,Gate Camera Offline,Outdoor Areas,"Entry gate camera not accessible",3 Maintenance Requests,Sliding Door Stuck,Private Units,"Balcony door is hard to slide open",3 -Fitness Equipment,Stationary Bike Resistance,Common Areas,"Resistance knob on bike broken",3 +Fitness Equipment,Stationary Bike Resistance,Common Areas,"Resistance knob on bike broken",4 HVAC,Thermostat Unresponsive,Private Units,"Temperature settings not registering",3 -Waste Management,Trash Odor,Common Areas,"Trash room smells strongly even when empty",3 -Pool Maintenance,Drain Noise,Common Areas,"Pool drain making loud gurgling sounds",3 +Waste Management,Trash Odor,Common Areas,"Trash room smells strongly even when empty",4 +Pool Maintenance,Drain Noise,Common Areas,"Pool drain making loud gurgling sounds",4 Parking,Access Reader Delay,Outdoor Areas,"Gate access takes long to respond",3 -Elevator Display,Floor Number Glitch,Common Areas,"Floor number panel shows wrong level",3 +Elevator Display,Floor Number Glitch,Common Areas,"Floor number panel shows wrong level",4 Lighting,Hanging Bulb Fixture,Private Units,"Bulb fixture in hallway swaying",3 Communication,Doorbell Button Jammed,Private Units,"Doorbell gets stuck when pressed",3 Appliance Support,Oven Panel Flicker,Private Units,"Control panel lights blink constantly",3 -Community Amenities,Projector Screen Jam,Common Areas,"Screen doesn’t fully retract",3 -Fire Safety,Fire Hose Cabinet Jammed,Common Areas,"Cabinet door stiff, needs realignment",3 -Access Control,Garage Keypad Issue,Common Areas,"Garage entry pad not lighting up",3 -Signage,Exit Sign Unlit,Common Areas,"Exit sign in hallway not illuminated",3 +Community Amenities,Projector Screen Jam,Common Areas,"Screen doesn’t fully retract",4 +Fire Safety,Fire Hose Cabinet Jammed,Common Areas,"Cabinet door stiff, needs realignment",4 +Access Control,Garage Keypad Issue,Common Areas,"Garage entry pad not lighting up",4 +Signage,Exit Sign Unlit,Common Areas,"Exit sign in hallway not illuminated",4 Security,Back Gate Jammed,Outdoor Areas,"Back pedestrian gate won’t close fully",4 HVAC,No Airflow,Private Units,"Air not coming through any vent",4 Fire Safety,Heat Sensor Fault,Common Areas,"Alarm triggered without actual fire",4 @@ -811,64 +811,64 @@ Electrical,Power Out to Entire Unit,Private Units,"No electricity since last nig Communication,No Signal to Emergency Phones,Common Areas,"Emergency phones non-operational",5 Window Services,Screen Cleaning,Private Units,Window screen dusty from outside,1 Decor Services,Paint Retouch,Private Units,Minor scratches on wall paint,1 -Gym Facilities,Yoga Mat Replacement,Common Areas,Yoga mats showing wear and tear,1 +Gym Facilities,Yoga Mat Replacement,Common Areas,Yoga mats showing wear and tear,4 Parking Services,Spot Marking Touch-up,Outdoor Areas,Lines on parking spot barely visible,1 -Library,Magazine Restocking,Common Areas,Latest magazines missing from lounge shelf,1 -Decor Services,Plant Watering,Common Areas,Indoor lobby plants drying out,1 -Signage,Info Panel Clean,Common Areas,Directory panel fingerprints and smudges,1 -Pool Maintenance,Towel Restock,Common Areas,Need more towels in poolside bins,1 -Mail Services,Parcel Notified Late,Common Areas,Got delayed notification of package,1 -IT Support,TV HDMI Port Test,Common Areas,Need help confirming working HDMI ports,1 -Laundry Services,Iron Replacement,Common Areas,Iron in laundry room slightly rusty,1 -Sound Systems,Volume Adjustment,Common Areas,Speakers in lounge too loud by default,1 +Library,Magazine Restocking,Common Areas,Latest magazines missing from lounge shelf,4 +Decor Services,Plant Watering,Common Areas,Indoor lobby plants drying out,4 +Signage,Info Panel Clean,Common Areas,Directory panel fingerprints and smudges,4 +Pool Maintenance,Towel Restock,Common Areas,Need more towels in poolside bins,4 +Mail Services,Parcel Notified Late,Common Areas,Got delayed notification of package,4 +IT Support,TV HDMI Port Test,Common Areas,Need help confirming working HDMI ports,4 +Laundry Services,Iron Replacement,Common Areas,Iron in laundry room slightly rusty,4 +Sound Systems,Volume Adjustment,Common Areas,Speakers in lounge too loud by default,4 Appliance Help,Fridge Odor Control,Private Units,Fridge smells musty despite cleaning,1 -Art Display,Frame Realignment,Common Areas,Art frame tilted on wall,1 +Art Display,Frame Realignment,Common Areas,Art frame tilted on wall,4 Gardening,Hedge Trimming Request,Outdoor Areas,Bushes sticking over walkway,1 -Security,Patrol Schedule Inquiry,Common Areas,Resident asking about updated patrol times,1 -Facilities,Door Handle Polishing,Common Areas,Lobby handle has visible handprints,1 -Roof Access,Inspection Appointment,Common Areas,Resident wants roof checked for leaks,1 -Community Engagement,Board Suggestion Box,Common Areas,Box is full and needs emptying,1 -Library,Furniture Arrangement,Common Areas,Requesting better study table layout,1 +Security,Patrol Schedule Inquiry,Common Areas,Resident asking about updated patrol times,4 +Facilities,Door Handle Polishing,Common Areas,Lobby handle has visible handprints,4 +Roof Access,Inspection Appointment,Common Areas,Resident wants roof checked for leaks,4 +Community Engagement,Board Suggestion Box,Common Areas,Box is full and needs emptying,4 +Library,Furniture Arrangement,Common Areas,Requesting better study table layout,4 Fence Repairs,Gate Hinge Rust,Outdoor Areas,Small rust on side gate hinges,2 -Flooring,Tile Resealing,Common Areas,Bathroom floor tiles absorbing water,2 -Wi-Fi Services,Dead Zone Fix,Common Areas,Weak signal in far-end lounge area,2 -Elevator Design,Voice Volume Adjustment,Common Areas,Elevator voice is too soft,2 -Signage,Lighting Delay,Common Areas,Backlit sign flickers before turning on,2 +Flooring,Tile Resealing,Common Areas,Bathroom floor tiles absorbing water,4 +Wi-Fi Services,Dead Zone Fix,Common Areas,Weak signal in far-end lounge area,4 +Elevator Design,Voice Volume Adjustment,Common Areas,Elevator voice is too soft,4 +Signage,Lighting Delay,Common Areas,Backlit sign flickers before turning on,4 Window Services,Loose Shutter,Private Units,Balcony shutter swings in wind,2 HVAC,Humidity Control,Private Units,Unit feels damp even with AC on,2 IT Support,Network Interference,Private Units,Multiple devices disconnect at night,2 Appliance Help,Microwave Door Loose,Private Units,Door not fully latching,2 -Storage,Locker Access Issue,Common Areas,Can’t open basement locker easily,2 -Laundry Services,Washer Slight Leak,Common Areas,Faint drip under washer,2 -Security,Alarm Zone Delay,Common Areas,Security alarm slow to arm new zones,2 -Pool Maintenance,Loose Deck Tile,Common Areas,Tile wiggles slightly when stepped on,2 +Storage,Locker Access Issue,Common Areas,Can’t open basement locker easily,4 +Laundry Services,Washer Slight Leak,Common Areas,Faint drip under washer,4 +Security,Alarm Zone Delay,Common Areas,Security alarm slow to arm new zones,4 +Pool Maintenance,Loose Deck Tile,Common Areas,Tile wiggles slightly when stepped on,4 Lighting,Wall Sconce Buzz,Private Units,Wall light buzzing occasionally,2 -Facilities,Doorknob Rattle,Common Areas,Loose knob on lounge door,2 +Facilities,Doorknob Rattle,Common Areas,Loose knob on lounge door,4 Access Control,App Key Lag,Private Units,App access slow to open gate,2 -Event Setup,Table Missing,Common Areas,One round table missing for event,2 -Pest Control,Ants in Mailroom,Common Areas,Small ants near mailbox wall,2 +Event Setup,Table Missing,Common Areas,One round table missing for event,4 +Pest Control,Ants in Mailroom,Common Areas,Small ants near mailbox wall,4 Maintenance Requests,Ceiling Patch Request,Private Units,Ceiling mark after last repair,2 Cable Services,TV Box Flickers,Private Units,TV display glitches every few minutes,2 Balcony,Tile Crack,Private Units,Crack appearing in balcony tile corner,3 Lighting,Under-Cabinet Flicker,Private Units,Kitchen light flickers intermittently,3 -Gym Facilities,Dumbbell Loose Grip,Common Areas,Handle loose on 10lb dumbbell,3 -IT Support,Printer Jam,Common Areas,Printer stuck with paper,3 -Facilities,Elevated Floor Panel,Common Areas,Panel raised near restroom entrance,3 -Waste Disposal,Compactor Delay,Common Areas,Trash compactor takes long to start,3 -Security,Sensor Offline,Common Areas,One hallway sensor showing red light,3 +Gym Facilities,Dumbbell Loose Grip,Common Areas,Handle loose on 10lb dumbbell,4 +IT Support,Printer Jam,Common Areas,Printer stuck with paper,4 +Facilities,Elevated Floor Panel,Common Areas,Panel raised near restroom entrance,4 +Waste Disposal,Compactor Delay,Common Areas,Trash compactor takes long to start,4 +Security,Sensor Offline,Common Areas,One hallway sensor showing red light,4 HVAC,Duct Noise,Private Units,Loud humming from ventilation duct,3 Parking Services,Access Card Reader Blink,Outdoor Areas,Card reader not lighting reliably,3 -Pool Maintenance,Jets Weak,Common Areas,Jacuzzi jets no longer strong,3 +Pool Maintenance,Jets Weak,Common Areas,Jacuzzi jets no longer strong,4 Cable Services,Set-top Box Freeze,Private Units,Screen stuck after turning on,3 -Door Systems,Door Closes Abruptly,Common Areas,"Spring too strong, door slams",3 -Window Services,Handle Jams,Private Units,Crank doesn’t rotate fully,3 -Event Setup,AV Cable Missing,Common Areas,Can’t find audio jack for laptop,3 -Gym Facilities,TV Mount Loose,Common Areas,TV in gym shakes slightly,3 -Access Control,Intercom Static,Common Areas,Intercom line unclear with static,3 -Signage,Braille Plate Loose,Common Areas,Nameplate by elevator is dangling,3 +Door Systems,Door Closes Abruptly,Common Areas,"Spring too strong, door slams",4 +Window Services,Handle Jams,Private Units,Crank doesn’t rotate fully,4 +Event Setup,AV Cable Missing,Common Areas,Can’t find audio jack for laptop,4 +Gym Facilities,TV Mount Loose,Common Areas,TV in gym shakes slightly,4 +Access Control,Intercom Static,Common Areas,Intercom line unclear with static,4 +Signage,Braille Plate Loose,Common Areas,Nameplate by elevator is dangling,4 Gardening,Drip Timer Fault,Outdoor Areas,Drip irrigation not on schedule,3 -Security,Door Not Locking,Common Areas,Side access door won't lock completely,3 -Laundry Services,Dryer Buttons Unresponsive,Common Areas,Start button takes several presses,3 +Security,Door Not Locking,Common Areas,Side access door won't lock completely,4 +Laundry Services,Dryer Buttons Unresponsive,Common Areas,Start button takes several presses,4 Fire Safety,Extinguisher Pressure Low,Common Areas,Pressure gauge reads undercharged,4 Lighting,Chandelier Flicker,Common Areas,Chandelier blinks occasionally in lobby,4 Access Control,Main Entry Fob Rejected,Common Areas,Fob not opening front door,4 @@ -940,8 +940,8 @@ Move In and Move Out process,Move IN,Private Units,Need help unloading boxes,2 Move In and Move Out process,Move OUT,Private Units,Need assistance with elevator schedule,2 Structural Concerns,Windows,Private Units,Window won’t close fully,2 Electrical,Others,Private Units,Outlet cover came loose,2 -Equipment repairs,CCTV Repair,Common Areas,Camera in lobby has poor image,2 -Equipment repairs,Fire Alarm,Common Areas,Fire alarm test not functioning,2 +Equipment repairs,CCTV Repair,Common Areas,Camera in lobby has poor image,4 +Equipment repairs,Fire Alarm,Common Areas,Fire alarm test not functioning,4 Leaks,Water Seepage,Private Units,Small patch under wall feels damp,2 Plumbing and Sanitary,Installations and Replacements,Private Units,Replace kitchen sprayer head,2 Architectural Concern,Unit Customization,Private Units,Adding shelf brackets to wall,2 @@ -958,7 +958,7 @@ Move In and Move Out process,Move OUT,Private Units,Need urgent assistance with Cleaning,kitchen,Private Units,Strong odor after cooking,3 Cleaning,unit,Private Units,Heavy dust after renovation,3 Pest Control,Termite Inspection,Private Units,Termite droppings found behind cabinet,3 -Equipment repairs,Fire Alarm,Common Areas,Alarm triggered without reason,3 +Equipment repairs,Fire Alarm,Common Areas,Alarm triggered without reason,4 Plumbing and Sanitary,Toilet Repair,Private Units,Water leaks at base of toilet,3 Electrical,Replacement Breaker,Private Units,Breaker makes clicking sound,3 Architectural Concern,Partition Work,Private Units,Temporary divider warped,3 @@ -1011,64 +1011,64 @@ Electrical,Replacement of Convenience Outlet,Private Units,Outlet burnt and melt Architectural Concern,Retiling,Private Units,Tiles shattered from foundation shift,5 Digital Concierge,Smart Mirror Calibration,Private Units,Mirror display not syncing time,1 Furniture Assembly,Closet Organizer Setup,Private Units,Need help installing IKEA closet rack,1 -Pet Amenities,Pet Wash Area Prep,Common Areas,Water pressure low in dog wash station,1 -Green Spaces,Community Garden Cleanup,Common Areas,Some pots have dry leaves and weeds,1 -Laundry Support,Detergent Refill Station,Common Areas,Refill container is empty again,1 -Art Installations,Frame Dusting,Common Areas,Artwork needs light dusting near hallway,1 -Wellness Area,Aroma Diffuser Refill,Common Areas,"Diffuser ran out of oil, refill needed",1 -Digital Access,Resident Profile Update,Common Areas,Needs help updating info in building app,1 +Pet Amenities,Pet Wash Area Prep,Common Areas,Water pressure low in dog wash station,4 +Green Spaces,Community Garden Cleanup,Common Areas,Some pots have dry leaves and weeds,4 +Laundry Support,Detergent Refill Station,Common Areas,Refill container is empty again,4 +Art Installations,Frame Dusting,Common Areas,Artwork needs light dusting near hallway,4 +Wellness Area,Aroma Diffuser Refill,Common Areas,"Diffuser ran out of oil, refill needed",4 +Digital Access,Resident Profile Update,Common Areas,Needs help updating info in building app,4 Parking Services,Bike Rack Realignment,Outdoor Areas,Outdoor bike rack slightly tilted,1 -Mobility Aids,Walker Rack Request,Common Areas,Request for additional walker parking space,1 -Lighting,Ambient Sensor Test,Common Areas,Light sensor in gym flickers,1 -Mailroom,Shred Bin Full,Common Areas,Document shredder bin needs emptying,1 -Library,Book Label Touch-up,Common Areas,Label peeled off from spine,1 -Pet Amenities,Treat Station Refill,Common Areas,Treat bin in pet area is empty,1 -Tech Install,Digital Bulletin Fix,Common Areas,Bulletin display showing "No Signal",1 -Social Space,Coffee Station Clean,Common Areas,Coffee grounds spilled near dispenser,1 +Mobility Aids,Walker Rack Request,Common Areas,Request for additional walker parking space,4 +Lighting,Ambient Sensor Test,Common Areas,Light sensor in gym flickers,4 +Mailroom,Shred Bin Full,Common Areas,Document shredder bin needs emptying,4 +Library,Book Label Touch-up,Common Areas,Label peeled off from spine,4 +Pet Amenities,Treat Station Refill,Common Areas,Treat bin in pet area is empty,4 +Tech Install,Digital Bulletin Fix,Common Areas,Bulletin display showing "No Signal",4 +Social Space,Coffee Station Clean,Common Areas,Coffee grounds spilled near dispenser,4 Soundproofing,Door Sweep Adjust,Private Units,Under-door gap lets noise in,1 -Roof Space,Skylight Wipe,Common Areas,Skylight has pollen buildup,1 -Green Tech,Solar Panel Wipe-down,Common Areas,Dust covering solar array edge,1 -Package Handling,Box Recycling Setup,Common Areas,No bag for flattened cardboard,1 -Pet Amenities,Pet Fountain Clean,Common Areas,Water starting to smell off,2 +Roof Space,Skylight Wipe,Common Areas,Skylight has pollen buildup,4 +Green Tech,Solar Panel Wipe-down,Common Areas,Dust covering solar array edge,4 +Package Handling,Box Recycling Setup,Common Areas,No bag for flattened cardboard,4 +Pet Amenities,Pet Fountain Clean,Common Areas,Water starting to smell off,4 Smart Home,Voice Assistant Glitch,Private Units,Assistant ignores wake word,2 Furniture,Table Edge Fix,Private Units,Loose trim on side table,2 -Community Areas,Lounge Scent Diffuser,Common Areas,Different scent requested by resident,2 -Wellness Area,Stretch Mat Tear,Common Areas,Mat in meditation room has rip,2 -Digital Services,Community App Login Issue,Common Areas,App logs me out randomly,2 -Decor,Faux Plant Dusting,Common Areas,Fake plant in hallway collecting dust,2 -Roof Space,Rain Diverter Tilted,Common Areas,Not draining properly in last rain,2 -Entertainment,Streaming Service Downtime,Common Areas,TV app not loading properly,2 -Green Tech,Wind Sensor Issue,Common Areas,Spinning erratically during calm weather,2 -Kids Room,Toy Shelf Loose,Common Areas,Shelf wobbles when touched,2 +Community Areas,Lounge Scent Diffuser,Common Areas,Different scent requested by resident,4 +Wellness Area,Stretch Mat Tear,Common Areas,Mat in meditation room has rip,4 +Digital Services,Community App Login Issue,Common Areas,App logs me out randomly,4 +Decor,Faux Plant Dusting,Common Areas,Fake plant in hallway collecting dust,4 +Roof Space,Rain Diverter Tilted,Common Areas,Not draining properly in last rain,4 +Entertainment,Streaming Service Downtime,Common Areas,TV app not loading properly,4 +Green Tech,Wind Sensor Issue,Common Areas,Spinning erratically during calm weather,4 +Kids Room,Toy Shelf Loose,Common Areas,Shelf wobbles when touched,4 Parking Services,Motorcycle Zone Paint Faded,Outdoor Areas,Lines barely visible now,2 -Mobility Aids,Wheelchair Ramp Squeak,Common Areas,Loud squeak every step,2 -Laundry Support,Fabric Softener Low,Common Areas,Dispenser almost empty,2 -Mailroom,Barcode Scanner Delay,Common Areas,Takes 3 seconds to scan now,2 +Mobility Aids,Wheelchair Ramp Squeak,Common Areas,Loud squeak every step,4 +Laundry Support,Fabric Softener Low,Common Areas,Dispenser almost empty,4 +Mailroom,Barcode Scanner Delay,Common Areas,Takes 3 seconds to scan now,4 Lighting,Balcony Strip Lights Flicker,Private Units,Flickering on one end,2 -Digital Access,Guest QR Code Lag,Common Areas,Takes too long to load access pass,2 -Poolside,Outdoor Shower Drain Slow,Common Areas,Water pools after use,2 -Pet Amenities,Litter Disposal Odor,Common Areas,Box not emptied regularly,2 -Fitness Tech,Heart Monitor Sync Delay,Common Areas,Takes time to detect pulse,2 +Digital Access,Guest QR Code Lag,Common Areas,Takes too long to load access pass,4 +Poolside,Outdoor Shower Drain Slow,Common Areas,Water pools after use,4 +Pet Amenities,Litter Disposal Odor,Common Areas,Box not emptied regularly,4 +Fitness Tech,Heart Monitor Sync Delay,Common Areas,Takes time to detect pulse,4 Furniture,Modular Sofa Alignment,Private Units,Sofa pieces shift easily,3 Green Spaces,Hose Rewind Broken,Outdoor Areas,Can’t retract garden hose properly,3 -Digital Concierge,Service Button Unresponsive,Common Areas,No action when tapping,3 -Entertainment,Projector Misaligned,Common Areas,Projection not centered anymore,3 -Kids Room,Wall Sticker Peeling,Common Areas,Half-peeled sticker in play zone,3 -Community Areas,Coffee Grinder Jam,Common Areas,Machine stuck mid-grind,3 +Digital Concierge,Service Button Unresponsive,Common Areas,No action when tapping,4 +Entertainment,Projector Misaligned,Common Areas,Projection not centered anymore,4 +Kids Room,Wall Sticker Peeling,Common Areas,Half-peeled sticker in play zone,4 +Community Areas,Coffee Grinder Jam,Common Areas,Machine stuck mid-grind,4 Smart Home,Smart Blinds Desync,Private Units,Only one blind responds to remote,3 -Laundry Support,Lint Trap Overflows,Common Areas,Trap fills every load now,3 -Mailroom,Parcel Camera Tilt,Common Areas,Camera doesn't show full shelf view,3 -Fitness Tech,Treadmill Safety Key Loose,Common Areas,Key detaches too easily,3 -Roof Space,Bird Spike Out of Place,Common Areas,One row fell over,3 -Digital Services,Resident Profile Merge Issue,Common Areas,Duplicate entries appearing,3 -Mobility Aids,Crutch Storage Needed,Common Areas,No hooks or stand,3 -Wellness Area,Zen Fountain Clog,Common Areas,Water dribbling instead of flowing,3 +Laundry Support,Lint Trap Overflows,Common Areas,Trap fills every load now,4 +Mailroom,Parcel Camera Tilt,Common Areas,Camera doesn't show full shelf view,4 +Fitness Tech,Treadmill Safety Key Loose,Common Areas,Key detaches too easily,4 +Roof Space,Bird Spike Out of Place,Common Areas,One row fell over,4 +Digital Services,Resident Profile Merge Issue,Common Areas,Duplicate entries appearing,4 +Mobility Aids,Crutch Storage Needed,Common Areas,No hooks or stand,4 +Wellness Area,Zen Fountain Clog,Common Areas,Water dribbling instead of flowing,4 Lighting,Underbed Sensor Delayed,Private Units,Lag in nighttime sensor light,3 -Poolside,Lounger Fabric Tearing,Common Areas,One chair nearly split,3 -Pet Amenities,Pet Camera Down,Common Areas,App says “device offline”,3 +Poolside,Lounger Fabric Tearing,Common Areas,One chair nearly split,4 +Pet Amenities,Pet Camera Down,Common Areas,App says “device offline”,4 Parking Services,EV Charger Button Jammed,Outdoor Areas,Start button stuck,3 -Decor,Hallway Mirror Tilted,Common Areas,Mirror slants a little left,3 -Tech Install,Charging Hub Port Broken,Common Areas,One port doesn't click in,3 +Decor,Hallway Mirror Tilted,Common Areas,Mirror slants a little left,4 +Tech Install,Charging Hub Port Broken,Common Areas,One port doesn't click in,4 Smart Home,Smoke Detector False Alarms,Private Units,Beeping randomly without smoke,4 Laundry Support,Dryer Blows Cold Air,Common Areas,No heat even after reset,4 Green Tech,Solar Power Cut Interruption,Common Areas,Backup lights didn’t turn on,4 @@ -1110,70 +1110,70 @@ Green Spaces,Tree Limb Snapped onto Balcony,Outdoor Areas,Fell during windstorm, Decor,Ceiling Chandelier Fell,Common Areas,Glass shattered across lobby floor,5 Digital Access,QR Scanner Shocked User,Common Areas,Electric zap on scan,5 Smart Home,Air Quality Monitor Reset,Private Units,Device stuck showing old data,1 -Decor,Wall Frame Adjustment,Common Areas,Picture frame slightly crooked,1 -Fitness Tech,Yoga Block Replacement,Common Areas,One foam block is cracked,1 -Pet Amenities,Toy Dispenser Jam,Common Areas,Dispenser doesn’t release treats,1 +Decor,Wall Frame Adjustment,Common Areas,Picture frame slightly crooked,4 +Fitness Tech,Yoga Block Replacement,Common Areas,One foam block is cracked,4 +Pet Amenities,Toy Dispenser Jam,Common Areas,Dispenser doesn’t release treats,4 Furniture,Cabinet Handle Loose,Private Units,Kitchen drawer wobbles when opened,1 -Laundry Support,Hamper Lid Broken,Common Areas,Doesn't stay open anymore,1 +Laundry Support,Hamper Lid Broken,Common Areas,Doesn't stay open anymore,4 Green Spaces,Garden Bench Clean,Outdoor Areas,Bird droppings on bench,1 Lighting,Pathway Bulb Dimming,Outdoor Areas,One bulb is noticeably dim,1 -Tech Install,USB Port Test,Common Areas,Just needs a routine check,1 -Community Areas,Bulletin Board Update,Common Areas,Some notices are outdated,1 -Mailroom,Box Slot Realignment,Common Areas,Mail slot slightly jammed,1 +Tech Install,USB Port Test,Common Areas,Just needs a routine check,4 +Community Areas,Bulletin Board Update,Common Areas,Some notices are outdated,4 +Mailroom,Box Slot Realignment,Common Areas,Mail slot slightly jammed,4 Furniture,Chair Leg Squeak,Private Units,Minor squeak when shifting weight,1 -Mobility Aids,Walker Station Clean,Common Areas,Dust around storage rack,1 -Wellness Area,Essential Oil Change,Common Areas,Current scent too faint,1 +Mobility Aids,Walker Station Clean,Common Areas,Dust around storage rack,4 +Wellness Area,Essential Oil Change,Common Areas,Current scent too faint,4 Pet Amenities,Pet Ramp Mat Missing,Outdoor Areas,Ramp feels slippery,1 -Fitness Tech,Step Counter Reset,Common Areas,Counters not tracking steps,1 +Fitness Tech,Step Counter Reset,Common Areas,Counters not tracking steps,4 Green Tech,Solar Light Cover Dust,Outdoor Areas,Plastic casing dull and cloudy,1 Parking Services,Skateboard Rack Request,Outdoor Areas,Residents want board space,1 -Digital Concierge,Calendar Bug,Common Areas,Wrong day displayed on digital board,1 -Kids Room,Toy Battery Low,Common Areas,Toy robot keeps shutting off,1 -Digital Access,Resident Status Not Updating,Common Areas,App still shows guest badge,1 -Entertainment,Streaming Login Missing,Common Areas,TV apps logged out,1 -Community Areas,Coat Rack Needs Tightening,Common Areas,Hooks tilt downward,1 -Wellness Area,Water Jug Replacement,Common Areas,Out of water in dispenser,1 +Digital Concierge,Calendar Bug,Common Areas,Wrong day displayed on digital board,4 +Kids Room,Toy Battery Low,Common Areas,Toy robot keeps shutting off,4 +Digital Access,Resident Status Not Updating,Common Areas,App still shows guest badge,4 +Entertainment,Streaming Login Missing,Common Areas,TV apps logged out,4 +Community Areas,Coat Rack Needs Tightening,Common Areas,Hooks tilt downward,4 +Wellness Area,Water Jug Replacement,Common Areas,Out of water in dispenser,4 Furniture,Doorknob Paint Touch-Up,Private Units,Color chipped off,1 Smart Home,Blind Slats Misaligned,Private Units,Won’t fully close,2 -Tech Install,Monitor Mount Tilt,Common Areas,TV mount slightly angled down,2 +Tech Install,Monitor Mount Tilt,Common Areas,TV mount slightly angled down,4 Green Spaces,Hedge Trimming Delay,Outdoor Areas,Hedges block walkway view,2 Furniture,Side Table Wobbly,Private Units,Slight instability on right side,2 -Fitness Tech,Weight Rack Label Missing,Common Areas,Can’t find 10lb slot,2 +Fitness Tech,Weight Rack Label Missing,Common Areas,Can’t find 10lb slot,4 Lighting,Hue Light Out of Sync,Private Units,Color doesn’t match preset,2 -Laundry Support,Detergent Measuring Cup Missing,Common Areas,No cup near refill tank,2 +Laundry Support,Detergent Measuring Cup Missing,Common Areas,No cup near refill tank,4 Kids Room,Toy Box Lid Squeaky,Common Areas,Loud creak when opened,2 -Digital Access,Guest Login Not Expiring,Common Areas,Still works after 24 hours,2 -Mailroom,Parcel Label Printer Jam,Common Areas,Label cutter stuck,2 -Decor,Hanging Light Slightly Tilted,Common Areas,Off-center in dining zone,2 -Community Areas,Window Film Peeling,Common Areas,Bubbles forming near edge,2 +Digital Access,Guest Login Not Expiring,Common Areas,Still works after 24 hours,4 +Mailroom,Parcel Label Printer Jam,Common Areas,Label cutter stuck,4 +Decor,Hanging Light Slightly Tilted,Common Areas,Off-center in dining zone,4 +Community Areas,Window Film Peeling,Common Areas,Bubbles forming near edge,4 Pet Amenities,Food Bowl Cracked,Outdoor Areas,Bowl leaks when filled,2 -Fitness Tech,Mirror App Freezes,Common Areas,Touch screen unresponsive sometimes,2 +Fitness Tech,Mirror App Freezes,Common Areas,Touch screen unresponsive sometimes,4 Furniture,Dining Chair Leather Tear,Private Units,Small split on seat edge,2 Parking Services,Scooter Bay Paint Chip,Outdoor Areas,Space barely visible,2 -Tech Install,Charger Hub Makes Buzz,Common Areas,Faint electrical noise heard,2 -Laundry Support,Softener Pump Weak,Common Areas,Not enough liquid dispensed,2 +Tech Install,Charger Hub Makes Buzz,Common Areas,Faint electrical noise heard,4 +Laundry Support,Softener Pump Weak,Common Areas,Not enough liquid dispensed,4 Lighting,Closet Motion Light Delay,Private Units,3–4 second delay,2 Smart Home,Touchscreen Calibration Off,Private Units,Buttons trigger wrong actions,2 Green Spaces,Tree Roots Pushing Bricks,Outdoor Areas,Sidewalk uneven from roots,3 -Digital Access,Main Door Latch Skips,Common Areas,Latch doesn't always catch,3 +Digital Access,Main Door Latch Skips,Common Areas,Latch doesn't always catch,4 Furniture,Mirror Door Misaligned,Private Units,Closet sliding mirror doesn't track,3 -Entertainment,Game Console Overheats,Common Areas,Shuts off after 20 minutes,3 -Fitness Tech,Resistance Band Mount Loose,Common Areas,Pulls out from wall,3 -Pet Amenities,Litter Disposal Lid Broken,Common Areas,Can’t close after use,3 -Mailroom,Auto-Open Function Fails,Common Areas,Locker doesn't open automatically,3 -Laundry Support,Dryer Filter Rattle,Common Areas,Filter makes noise during cycle,3 -Kids Room,Safety Mat Curling,Common Areas,Edge curls and trips kids,3 -Decor,Canvas Frame Detached,Common Areas,One corner popped off frame,3 -Smart Home,Speaker Feedback Whine,Private Units,Constant low buzzing,3 +Entertainment,Game Console Overheats,Common Areas,Shuts off after 20 minutes,4 +Fitness Tech,Resistance Band Mount Loose,Common Areas,Pulls out from wall,4 +Pet Amenities,Litter Disposal Lid Broken,Common Areas,Can’t close after use,4 +Mailroom,Auto-Open Function Fails,Common Areas,Locker doesn't open automatically,4 +Laundry Support,Dryer Filter Rattle,Common Areas,Filter makes noise during cycle,4 +Kids Room,Safety Mat Curling,Common Areas,Edge curls and trips kids,4 +Decor,Canvas Frame Detached,Common Areas,One corner popped off frame,4 +Smart Home,Speaker Feedback Whine,Private Units,Constant low buzzing,4 Lighting,Kitchen Light Panel Flicker,Private Units,Strobe effect at times,3 Parking Services,Wheel Stopper Cracked,Outdoor Areas,Cracks causing tire misalignment,3 -Mobility Aids,Elevator Voice Missing,Common Areas,No floor announcements,3 -Community Areas,Drinking Fountain Trickles,Common Areas,Water pressure very low,3 -Tech Install,Remote Sync Lag,Common Areas,Delay between press and action,3 -Roof Space,Wind Sensor Unstable,Common Areas,Gives incorrect speed readings,3 -Digital Concierge,Check-in Tablet Lagging,Common Areas,Screen freezes when idle,3 -Furniture,Wall Mount Shelf Tilt,Private Units,Leaning due to loose bolt,3 -Wellness Area,Light Therapy Panel Flickers,Common Areas,Not maintaining full brightness,3 +Mobility Aids,Elevator Voice Missing,Common Areas,No floor announcements,4 +Community Areas,Drinking Fountain Trickles,Common Areas,Water pressure very low,4 +Tech Install,Remote Sync Lag,Common Areas,Delay between press and action,4 +Roof Space,Wind Sensor Unstable,Common Areas,Gives incorrect speed readings,4 +Digital Concierge,Check-in Tablet Lagging,Common Areas,Screen freezes when idle,4 +Furniture,Wall Mount Shelf Tilt,Private Units,Leaning due to loose bolt,4 +Wellness Area,Light Therapy Panel Flickers,Common Areas,Not maintaining full brightness,4 Digital Access,Garage Door Sensor Fails,Outdoor Areas,Gates don’t close at night,4 Fitness Tech,Treadmill Belt Torn,Common Areas,"Edges peeling off, unsafe to use",4 Furniture,Storage Ottoman Collapsed,Private Units,Base gave in suddenly,4 @@ -1218,76 +1218,76 @@ Plumbing,Leaky Faucet,Private Units,Dripping nonstop in bathroom sink,1 HVAC,No A/C Output,Private Units,Blowing air but not cooling,1 Electrical,Outlet Not Working,Private Units,No power to kitchen outlet,1 Appliances,Fridge Not Cooling,Private Units,Spoiling food quickly,1 -Elevator,Stuck Between Floors,Common Areas,Residents trapped inside,1 -Security,Access Door Won’t Lock,Common Areas,Won’t secure after closing,1 +Elevator,Stuck Between Floors,Common Areas,Residents trapped inside,4 +Security,Access Door Won’t Lock,Common Areas,Won’t secure after closing,4 Fire Safety,Smoke Alarm Beeping,Private Units,Random beeping every few minutes,1 -Pest Control,Rodent Activity,Common Areas,Mouse sighting in hallway,1 +Pest Control,Rodent Activity,Common Areas,Mouse sighting in hallway,4 Water Leak,Ceiling Drip,Private Units,Water marks forming,1 -Gas,Odor Detected,Common Areas,Strong smell near lobby stove,1 -Lighting,Hallway Lights Out,Common Areas,Pitch black near elevator,1 +Gas,Odor Detected,Common Areas,Strong smell near lobby stove,4 +Lighting,Hallway Lights Out,Common Areas,Pitch black near elevator,4 Garage,Garage Door Jammed,Outdoor Areas,Won’t open with fob,1 -Security,Camera Feed Down,Common Areas,Live feed showing error,1 -Elevator,Emergency Phone Not Working,Common Areas,No dial tone,1 -Pool,Pool Heater Broken,Common Areas,Freezing water temperature,1 -Gate,Visitor Entry Failure,Common Areas,Keypad not recognizing codes,1 +Security,Camera Feed Down,Common Areas,Live feed showing error,4 +Elevator,Emergency Phone Not Working,Common Areas,No dial tone,4 +Pool,Pool Heater Broken,Common Areas,Freezing water temperature,4 +Gate,Visitor Entry Failure,Common Areas,Keypad not recognizing codes,4 Windows,Window Won’t Close,Private Units,Locks out of alignment,1 -Roof,Water Pooling,Common Areas,Drain not functioning,1 -Doors,Main Lobby Door Creaking,Common Areas,Loud and disruptive,1 +Roof,Water Pooling,Common Areas,Drain not functioning,4 +Doors,Main Lobby Door Creaking,Common Areas,Loud and disruptive,4 HVAC,No Heat in Winter,Private Units,Freezing indoor temp,1 -Appliances,Washing Machine Leak,Common Areas,Water on floor,1 -Fire Safety,Extinguisher Missing,Common Areas,Empty bracket on wall,1 -Elevator,Floor Indicator Off,Common Areas,Doesn’t show location,1 -Lighting,Emergency Light Out,Common Areas,Exit path not lit,1 -Garage,CO Detector Offline,Common Areas,Safety risk for vehicles,1 -Cleaning,Dusty Hallway Baseboards,Common Areas,Visible dust collection,2 +Appliances,Washing Machine Leak,Common Areas,Water on floor,4 +Fire Safety,Extinguisher Missing,Common Areas,Empty bracket on wall,4 +Elevator,Floor Indicator Off,Common Areas,Doesn’t show location,4 +Lighting,Emergency Light Out,Common Areas,Exit path not lit,4 +Garage,CO Detector Offline,Common Areas,Safety risk for vehicles,4 +Cleaning,Dusty Hallway Baseboards,Common Areas,Visible dust collection,4 Plumbing,Low Shower Pressure,Private Units,Just a trickle of water,2 HVAC,Vent Making Noise,Private Units,Whining sound from vent,2 Lighting,Balcony Light Flickers,Private Units,Turns on/off randomly,2 Appliances,Dishwasher Door Loose,Private Units,Doesn’t close flush,2 -Painting,Peeling Paint in Lobby,Common Areas,Looks aged and dirty,2 +Painting,Peeling Paint in Lobby,Common Areas,Looks aged and dirty,4 Windows,Sliding Track Dirty,Private Units,Glass sticks when opening,2 -Roof,Leaves Blocking Drain,Common Areas,Water pooling on top,2 -Security,Fob Reader Slow,Common Areas,Delay on door unlock,2 +Roof,Leaves Blocking Drain,Common Areas,Water pooling on top,4 +Security,Fob Reader Slow,Common Areas,Delay on door unlock,4 Garage,Light Sensor Not Responsive,Outdoor Areas,Stays off when cars enter,2 -Elevator,Interior Panels Loose,Common Areas,Rattles during operation,2 -Fitness Room,Treadmill Belt Slips,Common Areas,Not safe to run on,2 -Pool,Pool Skimmer Full,Common Areas,Leaves not being collected,2 -Fire Safety,Alarm Test Needed,Common Areas,Hasn't been done in months,2 -Doors,Side Exit Door Squeaks,Common Areas,Annoying noise when used,2 -Laundry,Machine Out of Order Sign Needed,Common Areas,Confusing for residents,2 -Mailroom,Parcel Overflow,Common Areas,No space in lockers,2 -Community Room,Chairs Need Tightening,Common Areas,Loose when leaned back,2 +Elevator,Interior Panels Loose,Common Areas,Rattles during operation,4 +Fitness Room,Treadmill Belt Slips,Common Areas,Not safe to run on,4 +Pool,Pool Skimmer Full,Common Areas,Leaves not being collected,4 +Fire Safety,Alarm Test Needed,Common Areas,Hasn't been done in months,4 +Doors,Side Exit Door Squeaks,Common Areas,Annoying noise when used,4 +Laundry,Machine Out of Order Sign Needed,Common Areas,Confusing for residents,4 +Mailroom,Parcel Overflow,Common Areas,No space in lockers,4 +Community Room,Chairs Need Tightening,Common Areas,Loose when leaned back,4 Parking,Line Marking Faded,Outdoor Areas,Hard to align car,2 Pest Control,Ants in Garden Bed,Outdoor Areas,Near picnic benches,2 Water Heater,Slow Reheat Time,Private Units,Takes long for hot water,2 Appliances,Oven Timer Malfunctioning,Private Units,Turns off early,2 -Cleaning,Smudges on Glass Entrance,Common Areas,Needs wipe-down,2 -Painting,Dented Drywall Near Stairs,Common Areas,"Unsightly, needs patching",2 -Fire Safety,Blocked Exit Sign,Common Areas,Obscured by decor,2 +Cleaning,Smudges on Glass Entrance,Common Areas,Needs wipe-down,4 +Painting,Dented Drywall Near Stairs,Common Areas,"Unsightly, needs patching",4 +Fire Safety,Blocked Exit Sign,Common Areas,Obscured by decor,4 HVAC,Air Smells Musty,Private Units,Possible mold in ducts,3 -Doors,Storage Room Door Drags,Common Areas,Hard to open/close,3 +Doors,Storage Room Door Drags,Common Areas,Hard to open/close,4 Lighting,Dim Parking Lot Light,Outdoor Areas,Not bright enough,3 -Furniture,Lobby Table Wobbly,Common Areas,Loose screws underneath,3 +Furniture,Lobby Table Wobbly,Common Areas,Loose screws underneath,4 Windows,Window Lock Loose,Private Units,Won’t secure properly,3 Appliances,Microwave Light Burnt,Private Units,Still works but dark,3 Plumbing,Slow Sink Drain,Private Units,Takes a while to empty,3 -Fitness Room,Mirror Needs Cleaning,Common Areas,Smudges from use,3 -Painting,Scuff Marks Near Elevator,Common Areas,Black streaks on wall,3 -Roof,Minor Gravel Displacement,Common Areas,Patchy area on top,3 -Pest Control,Spider Webs in Corners,Common Areas,Near stairwells,3 +Fitness Room,Mirror Needs Cleaning,Common Areas,Smudges from use,4 +Painting,Scuff Marks Near Elevator,Common Areas,Black streaks on wall,4 +Roof,Minor Gravel Displacement,Common Areas,Patchy area on top,4 +Pest Control,Spider Webs in Corners,Common Areas,Near stairwells,4 Garage,Gate Makes Loud Bang,Outdoor Areas,Startles when opening,3 -Fire Safety,Drill Reminder Sign Missing,Common Areas,No signage for next test,3 -Security,CCTV Obstructed by Decor,Common Areas,Plant blocks half the view,3 -Mailroom,Sticky Package Locker Handle,Common Areas,Hard to pull open,3 -Laundry,Lint Around Dryers,Common Areas,Needs vacuuming,3 -Elevator,Music Volume Too High,Common Areas,Unpleasant ride,3 +Fire Safety,Drill Reminder Sign Missing,Common Areas,No signage for next test,4 +Security,CCTV Obstructed by Decor,Common Areas,Plant blocks half the view,4 +Mailroom,Sticky Package Locker Handle,Common Areas,Hard to pull open,4 +Laundry,Lint Around Dryers,Common Areas,Needs vacuuming,4 +Elevator,Music Volume Too High,Common Areas,Unpleasant ride,4 Appliances,Freezer Shelves Cracked,Private Units,Still usable but fragile,3 -Painting,Ceiling Spot Missed,Common Areas,Noticeable when entering,3 -Cleaning,Dusty Light Fixtures,Common Areas,Above entryway,3 -Pool,Loose Towel Hooks,Common Areas,Falls off with light weight,3 -Community Room,Loose Floor Tile,Common Areas,Trip hazard,3 -Furniture,Bookshelf Leans Forward,Common Areas,Anchor screw may be loose,3 -Lighting,Wall Sconce Off-Level,Common Areas,Looks slanted,3 +Painting,Ceiling Spot Missed,Common Areas,Noticeable when entering,4 +Cleaning,Dusty Light Fixtures,Common Areas,Above entryway,4 +Pool,Loose Towel Hooks,Common Areas,Falls off with light weight,4 +Community Room,Loose Floor Tile,Common Areas,Trip hazard,4 +Furniture,Bookshelf Leans Forward,Common Areas,Anchor screw may be loose,4 +Lighting,Wall Sconce Off-Level,Common Areas,Looks slanted,4 Windows,Grimy Tracks,Private Units,Needs deep cleaning,3 Roof,Broken Drain Cap,Common Areas,Water pouring over edge,4 Fire Safety,Battery Missing in Alarm,Private Units,Unit was tampered,4 @@ -1401,62 +1401,62 @@ Plumbing and Sanitary,Shower Head Clean,Private Units,Shower head clogged a bit, Move In and Move Out process,Move OUT,Private Units,Only a few small boxes to move,1 Laundry Services,Washer Malfunction,Private Units,"Washing machine not spinning, clothes remain soaked",4 Laundry Services,Dryer Malfunction,Private Units,"Dryer not heating, clothes stay damp",3 -Gardening,Weed Removal,Common Areas,"Uncontrolled weeds in garden, looks neglected",2 -Gardening,Tree Trimming,Common Areas,"Branches are hanging low near walkways",3 -Window Cleaning,High Rise Exterior,Common Areas,"Glass windows on 10th floor stained and dirty",2 +Gardening,Weed Removal,Common Areas,"Uncontrolled weeds in garden, looks neglected",4 +Gardening,Tree Trimming,Common Areas,"Branches are hanging low near walkways",4 +Window Cleaning,High Rise Exterior,Common Areas,"Glass windows on 10th floor stained and dirty",4 Appliance Maintenance,Microwave Repair,Private Units,"Microwave sparks when turned on",4 Fitness Equipment,Treadmill Malfunction,Common Areas,"Treadmill belt slips, possible safety hazard",5 -Fitness Equipment,Elliptical Noise,Common Areas,"Elliptical makes loud clanking sound during use",3 -Parking,Parking Line Fading,Common Areas,"Lines are faded, drivers parking irregularly",2 +Fitness Equipment,Elliptical Noise,Common Areas,"Elliptical makes loud clanking sound during use",4 +Parking,Parking Line Fading,Common Areas,"Lines are faded, drivers parking irregularly",4 Parking,Broken Boom Gate,Common Areas,"Boom gate stuck down, cars can't exit",5 Pool Maintenance,Filter Replacement,Common Areas,"Pool filter clogged, water turning cloudy",4 Pool Maintenance,Tile Repair,Common Areas,"Loose tile at pool edge, trip hazard",4 -Security,Keycard Access Error,Common Areas,"Keycard not working on gym door",3 +Security,Keycard Access Error,Common Areas,"Keycard not working on gym door",4 Security,Security Patrol Missing,Common Areas,"No patrol seen last night, tenant concerned",4 -Signage,Broken Exit Sign,Common Areas,"Exit sign near stairwell flickering",3 -Signage,Missing Directional Sign,Common Areas,"New tenants confused due to lack of sign",2 -Mailroom,Broken Locker,Common Areas,"Mail locker door jammed, can't retrieve package",3 -Mailroom,Package Overflow,Common Areas,"Packages piling up on floor due to full bins",2 -Bike Room,Loose Racks,Common Areas,"Bike racks unstable, wobbles when used",3 -Bike Room,Access Card Issue,Common Areas,"Card not granting access to bike storage",2 -Pet Area,Odor Issue,Common Areas,"Strong pet smell, needs deodorizing",2 +Signage,Broken Exit Sign,Common Areas,"Exit sign near stairwell flickering",4 +Signage,Missing Directional Sign,Common Areas,"New tenants confused due to lack of sign",4 +Mailroom,Broken Locker,Common Areas,"Mail locker door jammed, can't retrieve package",4 +Mailroom,Package Overflow,Common Areas,"Packages piling up on floor due to full bins",4 +Bike Room,Loose Racks,Common Areas,"Bike racks unstable, wobbles when used",4 +Bike Room,Access Card Issue,Common Areas,"Card not granting access to bike storage",4 +Pet Area,Odor Issue,Common Areas,"Strong pet smell, needs deodorizing",4 Pet Area,Fence Damage,Common Areas,"Gap in fence, pets could escape",4 HVAC,AC not Cooling,Private Units,"Air conditioner blows warm air",4 HVAC,Heater not Working,Private Units,"Heater not turning on in bedroom",4 Water Quality,Discolored Water,Private Units,"Brown water from tap, unsure of safety",5 Water Quality,Bad Odor,Private Units,"Strong chlorine smell from bathroom water",3 -Storage Room,Broken Lock,Common Areas,"Storage room can't be secured",3 +Storage Room,Broken Lock,Common Areas,"Storage room can't be secured",4 Storage Room,Water Leak,Common Areas,"Leak inside storage unit damaging boxes",5 -Lighting,Hallway Bulb Out,Common Areas,"Dark section near elevator due to bulb outage",3 -Lighting,Flickering Light,Common Areas,"Flickering hallway light annoying and dizzying",2 -WiFi Services,Slow Internet,Common Areas,"Common area WiFi barely loads emails",2 -WiFi Services,Router Offline,Common Areas,"No WiFi signal in co-working space",3 +Lighting,Hallway Bulb Out,Common Areas,"Dark section near elevator due to bulb outage",4 +Lighting,Flickering Light,Common Areas,"Flickering hallway light annoying and dizzying",4 +WiFi Services,Slow Internet,Common Areas,"Common area WiFi barely loads emails",4 +WiFi Services,Router Offline,Common Areas,"No WiFi signal in co-working space",4 Rubbish Disposal,Chute Blocked,Common Areas,"Trash chute clogged, garbage backing up",4 -Rubbish Disposal,Overflowing Bin,Common Areas,"Garbage bins overflowing, smells bad",3 +Rubbish Disposal,Overflowing Bin,Common Areas,"Garbage bins overflowing, smells bad",4 Door Services,Auto Door Jammed,Common Areas,"Main entrance auto door won't open",5 Door Services,Loose Door Handle,Private Units,"Door handle comes off when pulled",3 -Paintwork,Peeling Paint,Common Areas,"Paint peeling in hallway near fire exit",2 -Paintwork,Wall Graffiti,Common Areas,"Graffiti on basement wall, looks bad",2 +Paintwork,Peeling Paint,Common Areas,"Paint peeling in hallway near fire exit",4 +Paintwork,Wall Graffiti,Common Areas,"Graffiti on basement wall, looks bad",4 Curtains and Blinds,Stuck Curtain Rail,Private Units,"Curtains won’t slide, rail bent",2 Curtains and Blinds,Missing Blind Chain,Private Units,"Can't roll up blinds without chain",1 Drainage,Outdoor Drain Blocked,Common Areas,"Heavy rainwater pooling due to clogged drain",5 Drainage,Balcony Drain Clogged,Private Units,"Water pools on balcony after rain",4 -Furniture,Loose Sofa Leg,Common Areas,"Couch in lounge wobbly, may break",3 +Furniture,Loose Sofa Leg,Common Areas,"Couch in lounge wobbly, may break",4 Furniture,Cracked Tabletop,Common Areas,"Glass on table cracked, unsafe",4 Ventilation,Exhaust Fan Broken,Private Units,"No airflow in bathroom, smells linger",3 Ventilation,Kitchen Hood Not Working,Private Units,"Cooking smoke not venting properly",3 Cable TV,No Signal,Private Units,"TV shows 'no signal' on all channels",2 Cable TV,Pixelated Image,Private Units,"Screen flickers and shows pixel blocks",1 Elevator Panel,Button Jammed,Common Areas,"Floor button on elevator stuck in",4 -Elevator Panel,Wrong Floor Display,Common Areas,"Elevator shows wrong floor on display",3 +Elevator Panel,Wrong Floor Display,Common Areas,"Elevator shows wrong floor on display",4 Backup Power,Genset Won’t Start,Common Areas,"Generator failed during recent outage",5 -Backup Power,Low Fuel Warning,Common Areas,"Backup system shows low diesel warning",3 +Backup Power,Low Fuel Warning,Common Areas,"Backup system shows low diesel warning",4 Gutter Maintenance,Clogged Gutter,Common Areas,"Leaves clogging roof gutter, leaking inside",4 Gutter Maintenance,Detached Gutter,Common Areas,"Section of gutter hanging loose",4 -Event Room,Audio Equipment Issue,Common Areas,"No sound from microphone during event",3 -Event Room,Projector Malfunction,Common Areas,"Projector won’t display screen",3 +Event Room,Audio Equipment Issue,Common Areas,"No sound from microphone during event",4 +Event Room,Projector Malfunction,Common Areas,"Projector won’t display screen",4 Lobby,Floor Slippery,Common Areas,"Spill not cleaned up, people slipping",5 -Lobby,Reception Desk Light Out,Common Areas,"Reception looks dark, bulb out",2 +Lobby,Reception Desk Light Out,Common Areas,"Reception looks dark, bulb out",4 Balcony,Loose Railing,Private Units,"Railing shakes when leaned on",5 Balcony,Cracked Floor Tile,Private Units,"Tile chipped on balcony floor",2 Fire Exit,Obstructed Exit,Common Areas,"Boxes placed in stairwell exit",5 @@ -1466,7 +1466,7 @@ Noise Complaint,Construction Noise,Private Units,"Loud drilling early morning",3 Window Seals,Drafty Window,Private Units,"Cold air coming in through closed window",2 Window Seals,Condensation Buildup,Private Units,"Foggy windows every morning",1 Emergency Alarm,False Alarm,Common Areas,"Alarm went off suddenly, no fire",4 -Emergency Alarm,Battery Beeping,Common Areas,"Constant beep from smoke detector",3 +Emergency Alarm,Battery Beeping,Common Areas,"Constant beep from smoke detector",4 Roofing,Loose Shingle,Common Areas,"Tile fell during windy day",4 Roofing,Water Intrusion,Common Areas,"Roof leaking into hallway ceiling",5 Cleaning,kitchen,Private Units,"Greasy buildup on stove and counters after multiple cooking sessions",1 @@ -1480,8 +1480,8 @@ Structural Concerns,Floor Unevenness,Private Units,"Tiles shifting in hallway, b Structural Concerns,Windows,Private Units,"Window lock doesn't latch securely",2 Structural Concerns,Ceiling Damage,Private Units,"Ceiling has damp spots forming near AC vent",3 Equipment repairs,Elevator Maintenance,Common Areas,"Elevator takes too long to arrive, possible sensor issue",4 -Equipment repairs,Fire Alarm,Common Areas,"Alarm intermittently beeping, possibly battery-related",3 -Equipment repairs,CCTV Repair,Common Areas,"Lobby camera feed shows static",3 +Equipment repairs,Fire Alarm,Common Areas,"Alarm intermittently beeping, possibly battery-related",4 +Equipment repairs,CCTV Repair,Common Areas,"Lobby camera feed shows static",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator stops mid-run, resumes unpredictably",4 Equipment repairs,Elevator Maintenance,Common Areas,"Elevator door closing too fast, reported near miss",5 Plumbing and Sanitary,Clogged Drain,Private Units,"Shower drain backing up, water pools after 2 minutes",4 @@ -1511,8 +1511,8 @@ Electrical,Replacement Breaker,Private Units,"Breaker trips when microwave and A Electrical,Others,Private Units,"Power outlet in living room not working",3 Electrical,Replacement of Convenience Outlet,Private Units,"Socket near bed sparks when used",5 Electrical,Lightbulb Change,Private Units,"Kitchen light flickers occasionally",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator maintenance required",3 -Equipment repairs,CCTV Repair,Common Areas,"CCTV camera needs repair",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator maintenance required",4 +Equipment repairs,CCTV Repair,Common Areas,"CCTV camera needs repair",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator malfunction reported",4 Equipment repairs,Fire Alarm,Common Areas,"Fire alarm issue detected",4 Electrical,Lightbulb Change,Private Units,"Lightbulb replacement needed",2 @@ -1541,10 +1541,10 @@ Architectural Concern,Unit Customization,Private Units,"Unit customization reque Architectural Concern,Retiling,Private Units,"Retiling required",3 Architectural Concern,Wall Finishing,Private Units,"Wall finishing needed",2 Architectural Concern,Partition Work,Private Units,"Partition work requested",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator doors not closing properly",3 -Equipment repairs,CCTV Repair,Common Areas,"Camera in parking area blurry",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator doors not closing properly",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in parking area blurry",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator making loud noise",4 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel shows error code",3 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel shows error code",4 Electrical,Lightbulb Change,Private Units,"Hallway light flickering",2 Electrical,Replacement Breaker,Private Units,"Breaker trips when heater is on",4 Electrical,Replacement of Convenience Outlet,Private Units,"Outlet loose in kitchen",3 @@ -1571,10 +1571,10 @@ Architectural Concern,Unit Customization,Private Units,"Request to install wall Architectural Concern,Retiling,Private Units,"Bathroom tiles cracked",3 Architectural Concern,Wall Finishing,Private Units,"Paint peeling in hallway",2 Architectural Concern,Partition Work,Private Units,"Install sliding partition in bedroom",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator doors not closing properly",3 -Equipment repairs,CCTV Repair,Common Areas,"Camera in parking area blurry",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator doors not closing properly",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in parking area blurry",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator making loud noise",4 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel shows error code",3 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel shows error code",4 Electrical,Lightbulb Change,Private Units,"Hallway light flickering",2 Electrical,Replacement Breaker,Private Units,"Breaker trips when heater is on",4 Electrical,Replacement of Convenience Outlet,Private Units,"Outlet loose in kitchen",3 @@ -1601,10 +1601,10 @@ Architectural Concern,Unit Customization,Private Units,"Request to install wall Architectural Concern,Retiling,Private Units,"Bathroom tiles cracked",3 Architectural Concern,Wall Finishing,Private Units,"Paint peeling in hallway",2 Architectural Concern,Partition Work,Private Units,"Install sliding partition in bedroom",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator makes grinding noise when moving",3 -Equipment repairs,CCTV Repair,Common Areas,"Camera in lobby has intermittent connection",2 -Equipment repairs,Escalator Repair,Common Areas,"Escalator handrail moves slower than steps",3 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm light flashes but no sound",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator makes grinding noise when moving",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in lobby has intermittent connection",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator handrail moves slower than steps",4 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm light flashes but no sound",4 Electrical,Lightbulb Change,Private Units,"Lightbulb in hallway needs replacement",2 Electrical,Replacement Breaker,Private Units,"Breaker trips when heater is plugged in",3 Electrical,Replacement of Convenience Outlet,Private Units,"Outlet in bedroom loose, needs repair",2 @@ -1632,7 +1632,7 @@ Architectural Concern,Retiling,Private Units,"Bathroom tiles loose, need replace Architectural Concern,Wall Finishing,Private Units,"Wall paint chipped near window",2 Architectural Concern,Partition Work,Private Units,"Install temporary partition in study area",2 Equipment repairs,Elevator Maintenance,Common Areas,"Elevator makes loud noise when moving",4 -Equipment repairs,CCTV Repair,Common Areas,"Camera in garage not showing clear image",3 +Equipment repairs,CCTV Repair,Common Areas,"Camera in garage not showing clear image",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator stops intermittently during rush hour",4 Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel shows error code",4 Electrical,Lightbulb Change,Private Units,"Lightbulb in hallway needs replacement",2 @@ -1677,18 +1677,18 @@ Architectural Concern,Wall Finishing,Private Units,"Paint color faded on south-f Architectural Concern,Partition Work,Private Units,"Remove wall between kitchen and living room",4 Architectural Concern,Partition Work,Private Units,"Install glass partition in office area",3 Architectural Concern,Partition Work,Private Units,"Build closet partition in master bedroom",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator buttons not lighting up",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator buttons not lighting up",4 Equipment repairs,Elevator Maintenance,Common Areas,"Elevator making grinding noise",4 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator floor indicator not working",1 -Equipment repairs,CCTV Repair,Common Areas,"Security camera angle shifted",2 -Equipment repairs,CCTV Repair,Common Areas,"Night vision not working on camera",3 -Equipment repairs,CCTV Repair,Common Areas,"Camera lens has water condensation",2 -Equipment repairs,Escalator Repair,Common Areas,"Escalator handrail moving too fast",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator floor indicator not working",4 +Equipment repairs,CCTV Repair,Common Areas,"Security camera angle shifted",4 +Equipment repairs,CCTV Repair,Common Areas,"Night vision not working on camera",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera lens has water condensation",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator handrail moving too fast",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator emergency stop button stuck",4 Equipment repairs,Escalator Repair,Common Areas,"Missing escalator step",4 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm beeping in hallway",3 -Equipment repairs,Fire Alarm,Common Areas,"Smoke detector cover missing",3 -Equipment repairs,Fire Alarm,Common Areas,"Fire extinguisher pressure gauge low",2 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm beeping in hallway",4 +Equipment repairs,Fire Alarm,Common Areas,"Smoke detector cover missing",4 +Equipment repairs,Fire Alarm,Common Areas,"Fire extinguisher pressure gauge low",4 Electrical,Lightbulb Change,Private Units,"Ceiling fan light bulb burned out",1 Electrical,Lightbulb Change,Private Units,"Bathroom vanity lights dim",2 Electrical,Lightbulb Change,Private Units,"Closet light not turning on",2 @@ -1780,25 +1780,25 @@ Architectural Concern,Partition Work,Private Units,"Barn door sliding track syst Architectural Concern,Partition Work,Private Units,"Accordion folding wall divider",2 Architectural Concern,Partition Work,Private Units,"Frosted glass office partition",3 Architectural Concern,Partition Work,Private Units,"Room divider with built-in storage",3 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator music system not working",1 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator music system not working",4 Equipment repairs,Elevator Maintenance,Common Areas,"Weight sensor malfunction detected",4 Equipment repairs,Elevator Maintenance,Common Areas,"Emergency phone line disconnected",4 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator inspection certificate expired",3 -Equipment repairs,Elevator Maintenance,Common Areas,"Cab lighting flickering intermittently",2 -Equipment repairs,CCTV Repair,Common Areas,"Motion detection sensitivity too high",2 -Equipment repairs,CCTV Repair,Common Areas,"Recording storage capacity full",2 -Equipment repairs,CCTV Repair,Common Areas,"Wireless signal interference issues",3 -Equipment repairs,CCTV Repair,Common Areas,"Infrared illuminator not functioning",3 -Equipment repairs,CCTV Repair,Common Areas,"Camera housing weatherproofing compromised",2 -Equipment repairs,Escalator Repair,Common Areas,"Step lighting strip burned out",2 -Equipment repairs,Escalator Repair,Common Areas,"Comb plate teeth damaged",3 -Equipment repairs,Escalator Repair,Common Areas,"Skirt panel loose and vibrating",2 -Equipment repairs,Escalator Repair,Common Areas,"Speed governor needs calibration",3 -Equipment repairs,Fire Alarm,Common Areas,"Strobe light intensity insufficient",3 -Equipment repairs,Fire Alarm,Common Areas,"Heat detector sensitivity calibration",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator inspection certificate expired",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Cab lighting flickering intermittently",4 +Equipment repairs,CCTV Repair,Common Areas,"Motion detection sensitivity too high",4 +Equipment repairs,CCTV Repair,Common Areas,"Recording storage capacity full",4 +Equipment repairs,CCTV Repair,Common Areas,"Wireless signal interference issues",4 +Equipment repairs,CCTV Repair,Common Areas,"Infrared illuminator not functioning",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera housing weatherproofing compromised",4 +Equipment repairs,Escalator Repair,Common Areas,"Step lighting strip burned out",4 +Equipment repairs,Escalator Repair,Common Areas,"Comb plate teeth damaged",4 +Equipment repairs,Escalator Repair,Common Areas,"Skirt panel loose and vibrating",4 +Equipment repairs,Escalator Repair,Common Areas,"Speed governor needs calibration",4 +Equipment repairs,Fire Alarm,Common Areas,"Strobe light intensity insufficient",4 +Equipment repairs,Fire Alarm,Common Areas,"Heat detector sensitivity calibration",4 Equipment repairs,Fire Alarm,Common Areas,"Fire suppression system pressure drop",4 -Equipment repairs,Fire Alarm,Common Areas,"Voice evacuation system garbled",3 -Equipment repairs,Fire Alarm,Common Areas,"Manual pull station glass broken",3 +Equipment repairs,Fire Alarm,Common Areas,"Voice evacuation system garbled",4 +Equipment repairs,Fire Alarm,Common Areas,"Manual pull station glass broken",4 Electrical,Lightbulb Change,Private Units,"Chandelier crystals need cleaning during bulb change",2 Electrical,Lightbulb Change,Private Units,"Track lighting fixture alignment needed",2 Electrical,Lightbulb Change,Private Units,"Recessed lighting trim ring loose",1 @@ -1888,14 +1888,14 @@ Structural Concerns,Floor Unevenness,Private Units,"Subfloor moisture damage cau Structural Concerns,Floor Unevenness,Private Units,"Joist deflection exceeding building code",4 Structural Concerns,Floor Unevenness,Private Units,"Floating floor expansion gap too narrow",2 Structural Concerns,Floor Unevenness,Private Units,"Transition strip height differential",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator call button not responding",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator interior lights flicker",2 -Equipment repairs,CCTV Repair,Common Areas,"Camera in stairwell has blurry image",2 -Equipment repairs,CCTV Repair,Common Areas,"Camera in lobby disconnected from network",3 -Equipment repairs,Escalator Repair,Common Areas,"Escalator step squeaks loudly",2 -Equipment repairs,Escalator Repair,Common Areas,"Escalator stops when overloaded",3 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel needs battery replacement",2 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm test failed in east wing",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator call button not responding",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator interior lights flicker",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in stairwell has blurry image",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in lobby disconnected from network",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator step squeaks loudly",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator stops when overloaded",4 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel needs battery replacement",4 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm test failed in east wing",4 Electrical,Lightbulb Change,Private Units,"Lightbulb in pantry burned out",1 Electrical,Lightbulb Change,Private Units,"Lightbulb in entryway flickers",2 Electrical,Replacement Breaker,Private Units,"Breaker trips when fridge is running",3 @@ -1985,29 +1985,29 @@ Architectural Concern,Partition Work,Private Units,"Half-wall breakfast bar crea Architectural Concern,Partition Work,Private Units,"Closet space division for sharing",2 Architectural Concern,Partition Work,Private Units,"Open concept wall removal consultation",4 Architectural Concern,Partition Work,Private Units,"Temporary wall for renovation staging",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Door sensor alignment calibration needed",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Door sensor alignment calibration needed",4 Equipment repairs,Elevator Maintenance,Common Areas,"Counterweight cable inspection overdue",4 -Equipment repairs,Elevator Maintenance,Common Areas,"Floor leveling mechanism adjustment",3 -Equipment repairs,Elevator Maintenance,Common Areas,"Interior lighting timer malfunction",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Ventilation fan motor replacement needed",3 -Equipment repairs,Elevator Maintenance,Common Areas,"Key switch operation inconsistent",2 -Equipment repairs,CCTV Repair,Common Areas,"Zoom function not responding properly",2 -Equipment repairs,CCTV Repair,Common Areas,"Pan-tilt mechanism grinding noise",3 -Equipment repairs,CCTV Repair,Common Areas,"Image quality degradation over time",2 -Equipment repairs,CCTV Repair,Common Areas,"Power supply voltage fluctuation",3 -Equipment repairs,CCTV Repair,Common Areas,"Remote viewing app connectivity issues",2 -Equipment repairs,CCTV Repair,Common Areas,"Vandal-proof housing crack detected",3 -Equipment repairs,Escalator Repair,Common Areas,"Balustrade lighting section out",2 -Equipment repairs,Escalator Repair,Common Areas,"Step chain tension adjustment needed",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Floor leveling mechanism adjustment",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Interior lighting timer malfunction",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Ventilation fan motor replacement needed",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Key switch operation inconsistent",4 +Equipment repairs,CCTV Repair,Common Areas,"Zoom function not responding properly",4 +Equipment repairs,CCTV Repair,Common Areas,"Pan-tilt mechanism grinding noise",4 +Equipment repairs,CCTV Repair,Common Areas,"Image quality degradation over time",4 +Equipment repairs,CCTV Repair,Common Areas,"Power supply voltage fluctuation",4 +Equipment repairs,CCTV Repair,Common Areas,"Remote viewing app connectivity issues",4 +Equipment repairs,CCTV Repair,Common Areas,"Vandal-proof housing crack detected",4 +Equipment repairs,Escalator Repair,Common Areas,"Balustrade lighting section out",4 +Equipment repairs,Escalator Repair,Common Areas,"Step chain tension adjustment needed",4 Equipment repairs,Escalator Repair,Common Areas,"Drive motor overheating protection",4 -Equipment repairs,Escalator Repair,Common Areas,"Entrance comb guard loose",2 -Equipment repairs,Escalator Repair,Common Areas,"Direction change delay too long",2 -Equipment repairs,Fire Alarm,Common Areas,"Addressable device communication error",3 -Equipment repairs,Fire Alarm,Common Areas,"Backup battery replacement schedule",2 -Equipment repairs,Fire Alarm,Common Areas,"Duct smoke detector cleaning required",2 -Equipment repairs,Fire Alarm,Common Areas,"Mass notification speaker distortion",3 -Equipment repairs,Fire Alarm,Common Areas,"Control panel display screen flickering",2 -Equipment repairs,Fire Alarm,Common Areas,"Zone isolation switch malfunction",3 +Equipment repairs,Escalator Repair,Common Areas,"Entrance comb guard loose",4 +Equipment repairs,Escalator Repair,Common Areas,"Direction change delay too long",4 +Equipment repairs,Fire Alarm,Common Areas,"Addressable device communication error",4 +Equipment repairs,Fire Alarm,Common Areas,"Backup battery replacement schedule",4 +Equipment repairs,Fire Alarm,Common Areas,"Duct smoke detector cleaning required",4 +Equipment repairs,Fire Alarm,Common Areas,"Mass notification speaker distortion",4 +Equipment repairs,Fire Alarm,Common Areas,"Control panel display screen flickering",4 +Equipment repairs,Fire Alarm,Common Areas,"Zone isolation switch malfunction",4 Electrical,Lightbulb Change,Private Units,"Dimmer switch compatibility bulb needed",2 Electrical,Lightbulb Change,Private Units,"Color temperature matching existing bulbs",1 Electrical,Lightbulb Change,Private Units,"Energy efficient LED conversion project",2 @@ -2104,14 +2104,14 @@ Structural Concerns,Floor Unevenness,Private Units,"Carpet padding compression c Structural Concerns,Floor Unevenness,Private Units,"Engineered flooring plank separation",2 Structural Concerns,Floor Unevenness,Private Units,"Concrete slab settlement indication",4 Structural Concerns,Floor Unevenness,Private Units,"Baseboard gap from floor movement",1 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator doors close too quickly",2 -Equipment repairs,Elevator Maintenance,Common Areas,"Elevator stops between floors briefly",3 -Equipment repairs,CCTV Repair,Common Areas,"Camera in garage has foggy lens",2 -Equipment repairs,CCTV Repair,Common Areas,"Camera in lobby not saving recordings",3 -Equipment repairs,Escalator Repair,Common Areas,"Escalator handrail sticky to touch",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator doors close too quickly",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator stops between floors briefly",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in garage has foggy lens",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera in lobby not saving recordings",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator handrail sticky to touch",4 Equipment repairs,Escalator Repair,Common Areas,"Escalator step cracked, needs replacement",4 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel beeps every hour",2 -Equipment repairs,Fire Alarm,Common Areas,"Fire alarm strobe light not working",3 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm panel beeps every hour",4 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm strobe light not working",4 Electrical,Lightbulb Change,Private Units,"Lightbulb in hallway burned out",1 Electrical,Lightbulb Change,Private Units,"Kitchen light flickers after rain",2 Electrical,Replacement Breaker,Private Units,"Breaker trips when oven is used",3 @@ -2164,3 +2164,339 @@ Architectural Concern,Wall Finishing,Private Units,"Paint chipped near window",2 Architectural Concern,Wall Finishing,Private Units,"Wallpaper peeling in bedroom",2 Architectural Concern,Partition Work,Private Units,"Install temporary partition in living room",2 Architectural Concern,Partition Work,Private Units,"Remove old partition in study",3 +Equipment repairs,Generator Maintenance,Common Areas,backup generator failed during power outage,5 +Equipment repairs,Water Pump Repair,Common Areas,main water pump making loud noises,4 +Equipment repairs,Intercom System,Common Areas,front gate intercom completely dead,4 +Equipment repairs,Access Card Reader,Common Areas,main entrance card reader not scanning,5 +Electrical,Circuit Overload,Private Units,frequent power trips in bedroom outlets,3 +Electrical,Faulty Wiring,Private Units,sparking outlet in bathroom needs immediate fix,5 +Electrical,Power Socket,Private Units,loose electrical socket in dining area,2 +Electrical,Light Switch,Private Units,wall switch not responding properly,1 +Plumbing and Sanitary,Toilet Repair,Private Units,toilet bowl constantly running water,3 +Plumbing and Sanitary,Water Heater,Private Units,no hot water coming from heater,4 +Plumbing and Sanitary,Sink Installation,Private Units,need new sink installed in utility area,2 +Plumbing and Sanitary,Pipe Replacement,Private Units,old galvanized pipes need upgrading,4 +Leaks,Ceiling Leak,Private Units,water dripping from ceiling during rain,4 +Leaks,Window Seal,Private Units,water seeping through window frame,3 +Leaks,Balcony Drain,Private Units,standing water on balcony after rain,2 +Cleaning,bathroom,Private Units,mold buildup in shower tiles and grout,4 +Cleaning,bedroom,Private Units,dust and allergen cleaning requested,2 +Cleaning,balcony,Private Units,accumulated dirt and leaves on balcony,1 +Cleaning,common hallway,Common Areas,hallway floors need mopping and disinfection,4 +Pest Control,Rodent Control,Private Units,mouse droppings found in kitchen pantry,4 +Pest Control,Ant Treatment,Private Units,ant infestation in dining area,2 +Pest Control,Mosquito Control,Common Areas,standing water attracting mosquitoes in garden,4 +Structural Concerns,Floor Damage,Private Units,loose floorboards creaking and moving,3 +Structural Concerns,Door Frame,Private Units,warped door frame preventing proper closure,2 +Structural Concerns,Balcony Railing,Private Units,loose railing posts safety concern,5 +Move In and Move Out process,Move OUT,Private Units,scheduling move out inspection and cleanup,1 +Move In and Move Out process,Key Handover,Private Units,need duplicate keys for family members,1 +Architectural Concern,Window Installation,Private Units,replace broken window with new frame,3 +Architectural Concern,Cabinet Installation,Private Units,install additional storage cabinets in kitchen,2 +Architectural Concern,Flooring Replacement,Private Units,replace damaged laminate flooring in bedroom,3 +Equipment repairs,Mailbox Repair,Common Areas,mailbox lock broken residents cannot access mail,4 +Equipment repairs,Lighting System,Common Areas,parking area lights not working properly,4 +Electrical,Emergency Lighting,Common Areas,emergency exit lights not functioning,5 +Cleaning,lobby,Common Areas,lobby furniture and floors need deep cleaning,4 +Cleaning,stairwell,Common Areas,stairwell has accumulated dust and debris,4 +Pest Control,General Fumigation,Common Areas,scheduled building fumigation for prevention,4 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator button panel not responding",5 +Equipment repairs,CCTV Repair,Common Areas,"Security camera in stairwell completely dark",5 +Equipment repairs,Escalator Repair,Common Areas,"Escalator emergency stop button activated",4 +Equipment repairs,Fire Alarm,Common Areas,"Smoke detector beeping continuously in hallway",4 +Electrical,Lightbulb Change,Private Units,"Living room ceiling light burned out",1 +Electrical,Replacement Breaker,Private Units,"Circuit breaker keeps tripping in laundry room",3 +Electrical,Replacement of Convenience Outlet,Private Units,"Bathroom outlet sparking when used",5 +Electrical,Others,Private Units,"Ceiling fan not working in master bedroom",3 +Plumbing and Sanitary,Clogged Drain,Private Units,"Kitchen sink backing up with food particles",3 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Kitchen faucet handle loose and wobbling",2 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet water level too low not flushing properly",4 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Install new bathroom exhaust fan",3 +Leaks,Pipe Leak,Private Units,"Hot water pipe leaking behind washing machine",5 +Leaks,Faucet Drip,Private Units,"Slow drip from guest bathroom faucet",1 +Leaks,Water Seepage,Private Units,"Water stains appearing on dining room ceiling",4 +Cleaning,kitchen,Private Units,"Coffee stains on counter and sticky residue",1 +Cleaning,living room,Private Units,"Carpet needs shampooing due to spills",3 +Cleaning,unit,Private Units,"General tidying up before inspection",1 +Pest Control,Insect Treatment,Private Units,"Small flies around kitchen fruit bowl",2 +Pest Control,Termite Inspection,Private Units,"Suspicious sawdust found near wooden cabinet",4 +Structural Concerns,Ceiling Damage,Private Units,"Small hole in bedroom ceiling from leak",4 +Structural Concerns,Wall Cracks,Private Units,"Diagonal crack running down bathroom wall",3 +Structural Concerns,Windows,Private Units,"Bedroom window glass has hairline crack",2 +Structural Concerns,Floor Unevenness,Private Units,"Squeaky floorboard in hallway entrance",1 +Move In and Move Out process,Move IN,Private Units,"Need help setting up appliances during move in",1 +Move In and Move Out process,Move OUT,Private Units,"Schedule final walkthrough before departure",2 +Architectural Concern,Unit Customization,Private Units,"Permission to install built-in closet organizer",2 +Architectural Concern,Retiling,Private Units,"Kitchen backsplash tiles coming loose",3 +Architectural Concern,Wall Finishing,Private Units,"Touch up paint on scuffed walls",1 +Architectural Concern,Partition Work,Private Units,"Remove existing wall to open up space",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator floor indicator not displaying correctly",4 +Equipment repairs,CCTV Repair,Common Areas,"Main entrance camera lens fogged up",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator safety sensors malfunctioning",5 +Equipment repairs,Fire Alarm,Common Areas,"Fire alarm system showing low battery warning",4 +Electrical,Others,Common Areas,"Parking garage lighting flickering intermittently",4 +Plumbing and Sanitary,Clogged Drain,Common Areas,"Main drainage system backing up in basement",5 +Cleaning,unit,Common Areas,"Common restroom needs deep sanitization",4 +Pest Control,Insect Treatment,Common Areas,"Wasp nest discovered near building entrance",5 +Structural Concerns,Ceiling Damage,Common Areas,"Water damage on lobby ceiling tiles",4 +Structural Concerns,Floor Unevenness,Common Areas,"Loose floor tiles in main corridor creating trip hazard",5 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator jerking during upward movement",4 +Equipment repairs,CCTV Repair,Common Areas,"Camera at gym entrance not recording",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator step misaligned causing bumping",5 +Equipment repairs,Fire Alarm,Common Areas,"Fire extinguisher pressure gauge in red zone",4 +Electrical,Lightbulb Change,Private Units,"Bathroom mirror lights not working",2 +Electrical,Replacement Breaker,Private Units,"Main panel buzzing when AC is running",4 +Electrical,Replacement of Convenience Outlet,Private Units,"Living room outlet burnt and blackened",5 +Electrical,Others,Private Units,"Doorbell not working properly",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Dishwasher drain backing up into sink",3 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Utility room sink faucet won't shut off completely",3 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet seat loose and wobbling",1 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Need new garbage disposal unit installed",3 +Leaks,Pipe Leak,Private Units,"Water heater connection dripping onto floor",4 +Leaks,Faucet Drip,Private Units,"Bathroom sink faucet base leaking",2 +Leaks,Water Seepage,Private Units,"Moisture buildup on bedroom window sill",2 +Cleaning,kitchen,Private Units,"Oven interior covered in burnt food residue",2 +Cleaning,living room,Private Units,"Windows have water spots and fingerprints",1 +Cleaning,unit,Private Units,"Air vents dusty and need cleaning",2 +Pest Control,Insect Treatment,Private Units,"Fruit flies in kitchen garbage area",2 +Pest Control,Termite Inspection,Private Units,"Wooden door frame showing bite marks",3 +Structural Concerns,Ceiling Damage,Private Units,"Popcorn ceiling flaking in guest room",2 +Structural Concerns,Wall Cracks,Private Units,"Settling crack above doorway",2 +Structural Concerns,Windows,Private Units,"Window screen torn and needs replacement",1 +Structural Concerns,Floor Unevenness,Private Units,"Hardwood floor plank warped from water",3 +Move In and Move Out process,Move IN,Private Units,"Keys not working for mailbox access",2 +Move In and Move Out process,Move OUT,Private Units,"Deposit inspection scheduled for next week",1 +Architectural Concern,Unit Customization,Private Units,"Install ceiling fan in master bedroom",2 +Architectural Concern,Retiling,Private Units,"Shower floor tiles loose and sliding",4 +Architectural Concern,Wall Finishing,Private Units,"Wallpaper peeling in dining area",2 +Architectural Concern,Partition Work,Private Units,"Build closet divider for shared space",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator cable inspection overdue",4 +Equipment repairs,CCTV Repair,Common Areas,"Pool area camera lens cracked",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator comb plate damaged",5 +Equipment repairs,Fire Alarm,Common Areas,"Sprinkler head leaking in corridor",5 +Electrical,Lightbulb Change,Private Units,"Closet light switch not responding",2 +Electrical,Replacement Breaker,Private Units,"GFCI outlet keeps resetting in bathroom",3 +Electrical,Replacement of Convenience Outlet,Private Units,"Kitchen island outlet not getting power",3 +Electrical,Others,Private Units,"Garage door opener remote not working",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Floor drain in laundry room slow",2 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Guest bathroom faucet aerator clogged",1 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet makes gurgling sounds after flush",2 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Replace old washing machine hookups",3 +Leaks,Pipe Leak,Private Units,"Supply line to refrigerator ice maker leaking",3 +Leaks,Faucet Drip,Private Units,"Laundry sink faucet dripping steadily",2 +Leaks,Water Seepage,Private Units,"Balcony door frame showing water damage",3 +Cleaning,kitchen,Private Units,"Refrigerator coils dusty affecting cooling",2 +Cleaning,living room,Private Units,"Fireplace glass doors smudged and dirty",1 +Cleaning,unit,Private Units,"Baseboards throughout unit need dusting",1 +Pest Control,Insect Treatment,Private Units,"Spider webs in corners of rooms",1 +Pest Control,Termite Inspection,Private Units,"Suspect termite damage in bathroom vanity",4 +Structural Concerns,Ceiling Damage,Private Units,"Textured ceiling has water ring stains",2 +Structural Concerns,Wall Cracks,Private Units,"Drywall seam visible in hallway",1 +Structural Concerns,Windows,Private Units,"Double pane window fogged between glass",3 +Structural Concerns,Floor Unevenness,Private Units,"Tile grout cracking throughout bathroom",2 +Move In and Move Out process,Move IN,Private Units,"Internet cable outlet not working",2 +Move In and Move Out process,Move OUT,Private Units,"Cleaning checklist needs to be completed",1 +Architectural Concern,Unit Customization,Private Units,"Mount TV bracket on living room wall",1 +Architectural Concern,Retiling,Private Units,"Entryway tile chipped from dropped item",2 +Architectural Concern,Wall Finishing,Private Units,"Need touch up painting after furniture move",1 +Architectural Concern,Partition Work,Private Units,"Install folding room divider track",2 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator announcement system not working",4 +Equipment repairs,CCTV Repair,Common Areas,"Mailroom camera position needs adjustment",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator lighting dim and flickering",4 +Equipment repairs,Fire Alarm,Common Areas,"Emergency exit sign not illuminated",5 +Electrical,Lightbulb Change,Private Units,"Dining room chandelier bulbs burning out frequently",2 +Electrical,Replacement Breaker,Private Units,"Microwave circuit trips when blender used",3 +Electrical,Replacement of Convenience Outlet,Private Units,"Patio outlet not weather protected properly",3 +Electrical,Others,Private Units,"Smoke detector chirping low battery warning",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Tub overflow drain needs cleaning",2 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Kitchen sprayer attachment not retracting",2 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet chain disconnected from flapper",1 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Install new kitchen sink faucet",3 +Leaks,Pipe Leak,Private Units,"Baseboard heater pipe connection loose",4 +Leaks,Faucet Drip,Private Units,"Outdoor spigot won't turn off completely",2 +Leaks,Water Seepage,Private Units,"Basement wall showing dampness after rain",3 +Cleaning,kitchen,Private Units,"Microwave interior has food splatters",1 +Cleaning,living room,Private Units,"Ceiling fan blades dusty and unbalanced",2 +Cleaning,unit,Private Units,"Light fixtures throughout unit need cleaning",2 +Pest Control,Insect Treatment,Private Units,"Silverfish found in bathroom closet",2 +Pest Control,Termite Inspection,Private Units,"Deck railing posts showing soft spots",3 +Structural Concerns,Ceiling Damage,Private Units,"Crown molding separating from ceiling",2 +Structural Concerns,Wall Cracks,Private Units,"Corner bead showing through paint",1 +Structural Concerns,Windows,Private Units,"Window crank handle stripped and stuck",2 +Structural Concerns,Floor Unevenness,Private Units,"Carpet buckling in high traffic area",2 +Move In and Move Out process,Move IN,Private Units,"Need spare garage remote programmed",1 +Move In and Move Out process,Move OUT,Private Units,"Security deposit return paperwork needed",1 +Architectural Concern,Unit Customization,Private Units,"Install under cabinet lighting in kitchen",2 +Architectural Concern,Retiling,Private Units,"Backsplash missing grout in several spots",2 +Architectural Concern,Wall Finishing,Private Units,"Accent wall needs different paint color",1 +Architectural Concern,Partition Work,Private Units,"Remove temporary wall put up by previous tenant",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator door sensor overly sensitive",4 +Equipment repairs,CCTV Repair,Common Areas,"Parking structure camera cable damaged",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator bottom landing plate loose",5 +Equipment repairs,Fire Alarm,Common Areas,"Heat detector in utility room malfunctioning",4 +Electrical,Lightbulb Change,Private Units,"Under cabinet lights not working in kitchen",2 +Electrical,Replacement Breaker,Private Units,"Bathroom exhaust fan trips breaker when used",3 +Electrical,Replacement of Convenience Outlet,Private Units,"Bedroom outlet loose in wall box",2 +Electrical,Others,Private Units,"Thermostat not maintaining set temperature",3 +Plumbing and Sanitary,Clogged Drain,Private Units,"Washing machine drain pipe gurgling",2 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Bathtub faucet handle turns but no water",3 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet water level rising too high in tank",2 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Replace old shower valve mixing unit",4 +Leaks,Pipe Leak,Private Units,"Radiator valve dripping onto hardwood floor",4 +Leaks,Faucet Drip,Private Units,"Wet bar sink faucet base loose",1 +Leaks,Water Seepage,Private Units,"Sliding door track collecting water",2 +Cleaning,kitchen,Private Units,"Range hood filter greasy and needs replacement",2 +Cleaning,living room,Private Units,"Sliding glass door tracks full of debris",2 +Cleaning,unit,Private Units,"Closet shelving dusty and cluttered",1 +Pest Control,Insect Treatment,Private Units,"Gnats around houseplants becoming problem",2 +Pest Control,Termite Inspection,Private Units,"Wooden stair handrail feels soft when pressed",3 +Structural Concerns,Ceiling Damage,Private Units,"Drywall tape showing at ceiling joint",1 +Structural Concerns,Wall Cracks,Private Units,"Nail pops visible through paint",1 +Structural Concerns,Windows,Private Units,"Window weatherstripping coming loose",2 +Structural Concerns,Floor Unevenness,Private Units,"Vinyl flooring lifting at edges",2 +Move In and Move Out process,Move IN,Private Units,"Apartment inspection form needs completion",1 +Move In and Move Out process,Move OUT,Private Units,"Final utility readings need to be taken",1 +Architectural Concern,Unit Customization,Private Units,"Build shoe storage in entryway closet",2 +Architectural Concern,Retiling,Private Units,"Bathroom floor needs transition strip",2 +Architectural Concern,Wall Finishing,Private Units,"Textured wall needs smoothing before painting",3 +Architectural Concern,Partition Work,Private Units,"Create study nook with partial wall",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator call button sticking on third floor",4 +Equipment repairs,CCTV Repair,Common Areas,"Fitness center camera view blocked by equipment",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator grooves collecting excessive debris",4 +Equipment repairs,Fire Alarm,Common Areas,"Pull station cover cracked allowing dust entry",4 +Electrical,Lightbulb Change,Private Units,"Pendant lights over kitchen island flickering",2 +Electrical,Replacement Breaker,Private Units,"Pool equipment circuit keeps tripping",4 +Electrical,Replacement of Convenience Outlet,Private Units,"USB outlet in bedroom not charging devices",2 +Electrical,Others,Private Units,"Whole house surge protector needs replacement",3 +Plumbing and Sanitary,Clogged Drain,Private Units,"Garbage disposal backing up into other sink",3 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Roman tub faucet spout dripping constantly",2 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet bowl water level dropping overnight",3 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Install bidet attachment on toilet",2 +Leaks,Pipe Leak,Private Units,"Central air condensate drain overflowing",3 +Leaks,Faucet Drip,Private Units,"Bar sink faucet handle loose and spinning",2 +Leaks,Water Seepage,Private Units,"Skylight frame showing water infiltration",4 +Cleaning,kitchen,Private Units,"Disposal blades dull and not chopping effectively",2 +Cleaning,living room,Private Units,"Entertainment center shelves dusty",1 +Cleaning,unit,Private Units,"Window blinds throughout unit need dusting",2 +Pest Control,Insect Treatment,Private Units,"Bees entering through gaps in siding",3 +Pest Control,Termite Inspection,Private Units,"Mulch around foundation attracting insects",2 +Structural Concerns,Ceiling Damage,Private Units,"Acoustic ceiling tiles sagging in spots",3 +Structural Concerns,Wall Cracks,Private Units,"Stair wall showing stress crack",2 +Structural Concerns,Windows,Private Units,"Bay window center pane rattling in wind",2 +Structural Concerns,Floor Unevenness,Private Units,"Kitchen linoleum bubbling near dishwasher",3 +Move In and Move Out process,Move IN,Private Units,"Mailbox key doesn't fit lock properly",2 +Move In and Move Out process,Move OUT,Private Units,"Moving truck access needs to be arranged",1 +Architectural Concern,Unit Customization,Private Units,"Install pot rack above kitchen island",1 +Architectural Concern,Retiling,Private Units,"Fireplace hearth tiles cracked from heat",3 +Architectural Concern,Wall Finishing,Private Units,"Wainscoting joints opening up",2 +Architectural Concern,Partition Work,Private Units,"Convert closet into small office space",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator weight limit sign faded and unreadable",4 +Equipment repairs,CCTV Repair,Common Areas,"Rooftop camera housing weather damaged",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator step chain needs lubrication",4 +Equipment repairs,Fire Alarm,Common Areas,"Smoke detector in laundry room chirping",4 +Electrical,Lightbulb Change,Private Units,"Recessed lights in hallway burned out",2 +Electrical,Replacement Breaker,Private Units,"Hot tub circuit breaker won't reset",4 +Electrical,Replacement of Convenience Outlet,Private Units,"Workshop outlet not grounded properly",3 +Electrical,Others,Private Units,"Motion sensor lights not detecting movement",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Utility sink draining very slowly",2 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Three handle tub faucet middle handle loose",2 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet rocking slightly when sat on",3 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Replace old galvanized supply lines",4 +Leaks,Pipe Leak,Private Units,"Flexible supply line to toilet weeping",2 +Leaks,Faucet Drip,Private Units,"Pedestal sink faucet aerator loose",1 +Leaks,Water Seepage,Private Units,"French doors allowing water during storms",3 +Cleaning,kitchen,Private Units,"Cabinet interiors sticky from spills",2 +Cleaning,living room,Private Units,"Area rug needs professional steam cleaning",2 +Cleaning,unit,Private Units,"Exhaust fans in bathrooms dusty and loud",2 +Pest Control,Insect Treatment,Private Units,"Ladybugs gathering around windows",1 +Pest Control,Termite Inspection,Private Units,"Outdoor wooden steps showing damage",3 +Structural Concerns,Ceiling Damage,Private Units,"Beam in basement showing stress cracks",4 +Structural Concerns,Wall Cracks,Private Units,"Foundation wall has horizontal crack",4 +Structural Concerns,Windows,Private Units,"Storm window won't stay up when opened",2 +Structural Concerns,Floor Unevenness,Private Units,"Subfloor squeaking under bathroom tiles",2 +Move In and Move Out process,Move IN,Private Units,"Parking space assignment needs clarification",1 +Move In and Move Out process,Move OUT,Private Units,"Forwarding address update for postal service",1 +Architectural Concern,Unit Customization,Private Units,"Add shelving to walk-in closet",2 +Architectural Concern,Retiling,Private Units,"Mud room floor tiles uneven and loose",3 +Architectural Concern,Wall Finishing,Private Units,"Knockdown texture repair needed after patching",2 +Architectural Concern,Partition Work,Private Units,"Open up wall between kitchen and dining",4 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator ventilation fan making grinding noise",4 +Equipment repairs,CCTV Repair,Common Areas,"Security office monitor displaying lines",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator emergency phone not connecting",5 +Equipment repairs,Fire Alarm,Common Areas,"Strobe light not flashing during tests",4 +Electrical,Lightbulb Change,Private Units,"Track lighting in kitchen missing several bulbs",2 +Electrical,Replacement Breaker,Private Units,"Electric water heater breaker getting warm",4 +Electrical,Replacement of Convenience Outlet,Private Units,"Deck outlet cover broken allowing moisture",3 +Electrical,Others,Private Units,"Attic exhaust fan vibrating excessively",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Basement floor drain backing up",4 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Shower diverter not switching properly",3 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet fill valve running continuously",2 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Install new bathroom medicine cabinet",2 +Leaks,Pipe Leak,Private Units,"Hot water circulation pump leaking",3 +Leaks,Faucet Drip,Private Units,"Garden hose connection dripping at spigot",1 +Leaks,Water Seepage,Private Units,"Basement showing efflorescence on walls",3 +Cleaning,kitchen,Private Units,"Ice maker compartment has mineral buildup",2 +Cleaning,living room,Private Units,"Wood furniture has water ring stains",1 +Cleaning,unit,Private Units,"Switch plates and outlet covers yellowed",1 +Pest Control,Insect Treatment,Private Units,"Carpenter ants found near deck posts",3 +Pest Control,Termite Inspection,Private Units,"Wood fence posts showing insect damage",3 +Structural Concerns,Ceiling Damage,Private Units,"Dropped ceiling tiles loose in basement",2 +Structural Concerns,Wall Cracks,Private Units,"Exterior siding gap allowing air infiltration",3 +Structural Concerns,Windows,Private Units,"Casement window operator handle broken",2 +Structural Concerns,Floor Unevenness,Private Units,"Threshold strip loose at doorway",1 +Move In and Move Out process,Move IN,Private Units,"Cable TV activation appointment needed",1 +Move In and Move Out process,Move OUT,Private Units,"Pet damage assessment required",2 +Architectural Concern,Unit Customization,Private Units,"Install chair rail molding in dining room",2 +Architectural Concern,Retiling,Private Units,"Laundry room floor needs slip resistant tiles",3 +Architectural Concern,Wall Finishing,Private Units,"Garage walls need primer before painting",2 +Architectural Concern,Partition Work,Private Units,"Install barn door for pantry entrance",3 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator emergency lighting not functioning",5 +Equipment repairs,CCTV Repair,Common Areas,"Vehicle gate camera lens spider web covered",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator skirt brush missing sections",4 +Equipment repairs,Fire Alarm,Common Areas,"Zone identification panel showing errors",4 +Electrical,Lightbulb Change,Private Units,"Bathroom vanity lights uneven brightness",2 +Electrical,Replacement Breaker,Private Units,"Sauna heater breaker tripping after 10 minutes",3 +Electrical,Replacement of Convenience Outlet,Private Units,"Laundry room outlet sparking when unplugging",5 +Electrical,Others,Private Units,"Ceiling fan remote control not responding",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Shower pan drain collecting hair",2 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Kitchen faucet water pressure inconsistent",2 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet seat hinges loose and wobbly",1 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Replace corroded shower arm and head",3 +Leaks,Pipe Leak,Private Units,"Dishwasher supply valve dripping underneath",3 +Leaks,Faucet Drip,Private Units,"Basement wash tub faucet won't shut off",3 +Leaks,Water Seepage,Private Units,"Crawl space showing moisture on floor joists",4 +Cleaning,kitchen,Private Units,"Stove top drip pans rusted and need replacing",2 +Cleaning,living room,Private Units,"Picture frames and artwork dusty",1 +Cleaning,unit,Private Units,"Heating vents throughout house dusty",2 +Pest Control,Insect Treatment,Private Units,"Pill bugs entering through basement cracks",2 +Pest Control,Termite Inspection,Private Units,"Wooden garage door frame soft spots",3 +Structural Concerns,Ceiling Damage,Private Units,"Plaster ceiling showing hairline cracks",2 +Structural Concerns,Wall Cracks,Private Units,"Brick mortar joints need repointing",3 +Structural Concerns,Windows,Private Units,"Triple pane window seal failure causing fog",3 +Structural Concerns,Floor Unevenness,Private Units,"Hardwood floor gap widening between planks",2 +Move In and Move Out process,Move IN,Private Units,"Utility account transfers need processing",1 +Move In and Move Out process,Move OUT,Private Units,"Property management company contact needed",1 +Architectural Concern,Unit Customization,Private Units,"Build window seat with storage underneath",3 +Architectural Concern,Retiling,Private Units,"Pool deck tiles cracked from freeze damage",4 +Architectural Concern,Wall Finishing,Private Units,"Stucco exterior needs crack repair",3 +Architectural Concern,Partition Work,Private Units,"Remove load bearing wall consultation needed",5 +Equipment repairs,Elevator Maintenance,Common Areas,"Elevator floor selector buttons worn smooth",4 +Equipment repairs,CCTV Repair,Common Areas,"Community room camera bracket loose",4 +Equipment repairs,Escalator Repair,Common Areas,"Escalator yellow safety lines faded",4 +Equipment repairs,Fire Alarm,Common Areas,"Manual pull station reset key missing",4 +Electrical,Lightbulb Change,Private Units,"Porch light fixture corroded and dim",2 +Electrical,Replacement Breaker,Private Units,"Electric dryer circuit intermittent power",3 +Electrical,Replacement of Convenience Outlet,Private Units,"Kitchen island outlet not meeting code",3 +Electrical,Others,Private Units,"Intercom system buzzing with static",2 +Plumbing and Sanitary,Clogged Drain,Private Units,"Roof gutters overflowing during rain",3 +Plumbing and Sanitary,Leaky Faucet,Private Units,"Powder room faucet handle stiff to turn",2 +Plumbing and Sanitary,Toilet Repair,Private Units,"Toilet flush weak and incomplete",3 +Plumbing and Sanitary,Installations and Replacements,Private Units,"Install new laundry room utility sink",3 +Leaks,Pipe Leak,Private Units,"Main water line shut off valve leaking",4 +Leaks,Faucet Drip,Private Units,"Bathtub spout diverter not sealing",2 +Leaks,Water Seepage,Private Units,"Window well collecting water against foundation",4 +Cleaning,kitchen,Private Units,"Pantry shelves sticky and need thorough cleaning",2 +Cleaning,living room,Private Units,"Upholstered furniture showing wear stains",2 +Cleaning,unit,Private Units,"Door frames and trim need dusting",1 +Pest Control,Insect Treatment,Private Units,"Earwigs found in damp basement areas",2 +Pest Control,Termite Inspection,Private Units,"Deck support posts showing bore holes",4