Brand Intelligence Dashboard
Real-time sentiment, trends, and competitive signals for TechFlow
Brand Sentiment
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vs 30-day avg
Post Volume
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volume trend
Net Promoter (est.)
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positive posts
Crisis Alert
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active signals
Sentiment Trend — 90 Days
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Sentiment Mix
Last 30d
Volume by Source
All time
🔴 Top Crisis Signals
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Recent Posts
All
Positive
Negative
Crisis
Trend Analysis & Forecasting
Sentiment momentum, anomaly detection, and 14-day forecast
7-Day Avg Sentiment
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30-Day Avg Sentiment
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Trend Direction
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Anomalies Detected
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Sentiment Timeline + Forecast (14-Day)
Actual
Forecast
Volume Trend
Daily posts
Anomalies Detected
Statistical outliers
Topic Intelligence
NMF-powered topic discovery across all customer conversations
Model: NMF + TF-IDF
Topic Clusters
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Cluster Distribution
Bubble = post volume
Crisis Radar
Multi-signal brand crisis detection and escalation intelligence
Overall Alert Level
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Crisis Posts
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Active High-Severity
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Top Signal
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Active Crisis Posts
By severity
Signal Frequency
Crisis categories
Recommended Actions
Competitive Intelligence
Competitor sentiment, share of voice, and opportunity signals
Sentiment Comparison
Score = % positive mentions
Share of Voice
% of corpus mentions
💡 Opportunity Intelligence
AI-identified gaps
Live Text Analyzer
Real-time BERT-powered sentiment, aspect, and crisis scoring
Analyze Text
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Detected Aspects
Quick Examples
Post Feed
All monitored posts with sentiment and topic labels
All
✓ Positive
✗ Negative
— Neutral
⚠ Crisis