[ { "review_id": "9W0w97wiLa4KwXZ4RCE1FQ", "business_id": "KhXE6BV9JH6-sl6csz7E0g", "user_id": "RI9MqHrVqzZ0AgSXlGvx5A", "date": "2016-04-29 17:59:27", "stars": 1.0, "text": "My husband and I went there three weeks ago in the afternoon, it was about 3 o'clock on a weekday. There were two ladies waiting ahead of us I thought they were waiting for other people, we waited about five minutes there before they were seated and there were plenty of seats. The hostess came back and then walked back again into the kitchen area for the second time without a word to us, we waited another seven minutes, I said I was going to count this, and no one ever came to seat us. A gentleman came to the greeting podium ignored us, so we left. I called to ask to speak to the manager and was told they were busy, so I reported what happened to us to the person that answered the phone and they said, OK. No apology. Nothing. We've been going to this Red Lobster since the 70's. My husband worked there when they were on the west side of Moller Rd when we were in high school. I'll never go back. It's sad whet is happening to the west side of Indy. This is what happens when you hire mannerless, low quality people.", "aspect_word": "seats, hostess, kitchen area, gentleman, greeting podium, manager, mannerless, quality, people", "sentiment": "neu, neg, neg, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.3714, 0.6830, 0.3228, 0.4555, 0.5199, 0.3274, 0.6298, 0.4468, 0.6814, 0.5651", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, fear, neutral, sadness, disgust, neutral" }, { "review_id": "Yk6oEXgRwqw7Q9mZzPbS8A", "business_id": "luUGLqA3Gxv5raCJOAzblw", "user_id": "rKGTBWaFgu8a60DFqeK3Fg", "date": "2018-06-10 13:05:28", "stars": 3.0, "text": "We came here on Saturday night after watching the Belmont at Delaware Park. We were greeted upon entering with a short five minute wait. It was much longer to sit on the patio. We opted for the bar area. I wish we would have been given a bar menu instead of just dinner menus as I would have liked a smaller meal. Our waiter seemed overwhelmed with bar tables and took some time to finally take our food orders. He was nice and polite but just seemed overworked. We both ordered cheeseburgers with tater tots. \nMeal was decent but we probably would not come back. The place is in a strip, typical chain house menu, and nothing special that would make us return with all the other restaurants in the area.", "aspect_word": "wait, patio, bar area, bar menu, dinner menus, meal, waiter, bar tables, food, cheeseburgers, menu", "sentiment": "neg, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.6691, 0.5757, 0.5373, 0.6205, 0.6961, 0.4829, 0.8965, 0.4975, 0.7067, 0.5195, 0.3229, 0.4162", "emotion": "fear, surprise, surprise, neutral" }, { "review_id": "OC77WaRpdwiujj70cGhwIg", "business_id": "U7JypsxzjH5f41NFZ82bdw", "user_id": "eWu1xPt52B-yMZmIyBIUsw", "date": "2012-03-05 18:45:16", "stars": 4.0, "text": "So I am one of those people that reviews fast food and this place really deserves the review I am giving. \n\nThis JItB used to be the \"one\" we would always avoid mainly because it took forever to get your food and it was always just lackluster when you finally got it. (I know some people are rolling their eyes thinking, yeah that is what fast food is.)\n\nRecently they went through a remodel and maybe a management change. The new interior is really Nice and allot cleaner than it was previously. \n\nI actually dropped in here because the JItB on Washington had been crappy the last few times I went. But here both the drive through and walk in we're fast and the people were friendly. \n\nOnce I got home with the goods my wife and I opened our burger wrappers and lets just say you don't see a fast food burger put together this well very often. Also the taste of the burger was incredible. They must be actually spicing the patties now or something. Also the curly fries were not fried to a crisp and all little shards. We have been back a couple of times and they have been really consistent, so whatever the change was with the food we are liking it Jack!", "aspect_word": "food, management, interior, people, burger, patties, fries", "sentiment": "pos, neu, pos, neg, pos, pos, neu, neu, neu, neg, neg, pos", "sentiment_score": "0.6074, 0.4728, 0.4246, 0.4223, 0.7111, 0.4608, 0.6589, 0.3776, 0.3667, 0.2817, 0.3364, 0.5804", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "9ZufNcTWsEVFmg6WPUebyA", "business_id": "-t1hxZ6X-XaIU4BBUQCXGA", "user_id": "Fa00Bcgu0hihpDGbdHaUeA", "date": "2017-04-05 23:24:55", "stars": 4.0, "text": "There are several Pizza Huts in the greater Philadelphia area - but this particular location consistently goes above and beyond. Excellent customer service. Polite delivery team. Pies always delivered within their promised window and in PERFECT condition. It's so easy to write a review SLAMMING folks for poor service or quality - I wanted to make a point of taking the time to sing their praises. Too tired to cook? Live within the delivery zone? (I'm Old City - they're So. Philly) Call the team on Girard Avenue!", "aspect_word": "customer, service, delivery, quality", "sentiment": "pos, pos, pos, neg, neg, neu", "sentiment_score": "0.5132, 0.4385, 0.5535, 0.7615, 0.4534, 0.4005", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7In43zh1oVmU3Bj7gD7WSA", "business_id": "41QlNQkkCVvmzOPSFFz1FA", "user_id": "Dh6OTRg1ajZ6QLZgbOTcBQ", "date": "2016-04-10 00:22:04", "stars": 5.0, "text": "I love this place! I come here all the time in the spring time. Why? Because I keep buying plants because something happens to them. Or I just have a black thumb. I usually pick a few herbs during a sale and pick a few veggie plants for the garden box. The peony from last year grew back this year. I wanted another one, but didn't see it today. I picked up a hydrangea plant instead. Will see if it comes back next year. This location has a better selection of garden stuff than the south location. \n\nI also like coming here for my DIY projects when one comes to mind. There is a lot you can do with pvc pipes and magnet stuff. \n\nIf you plan to buy a large quantity of something heavy like bricks, you can call ahead and they will pick it and load it on a cart for you, so you will only have to load the car. \n\nStaff is always friendly to me and my furbaby. They have treats too!", "aspect_word": "place, plants, garden, hydrangea plant, selection, Staff", "sentiment": "pos, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.5419, 0.4585, 0.4626, 0.4575, 0.3292, 0.4587, 0.5586", "emotion": "joy, neutral, neutral, neutral, sadness, neutral, neutral, neutral, joy, neutral, neutral, joy, joy" }, { "review_id": "Ckfb4vw4yam2mAAICkirFQ", "business_id": "mKfsOT9yi5HPt4ytvN4iTw", "user_id": "Rh0U27mO8f0OgmWUme6jKw", "date": "2013-03-05 19:47:21", "stars": 1.0, "text": "i had the same issue as the other poster - the pizza not being cooked. We wanted a refund - after some hassle and rudeness from the staff - we finally got one and they came to pick up the pizza - but ended up paying $5 (tip) that they \"couldn't\" refund even though we paid that prior to knowing the pizza that was delivered was inedible. We paid $5 to almost be poisoned. \n\nBut at work - my coworker and I thought we would give it another go at lunch time instead. I wish we could attach pictures. We got the sliders. Most of which are burnt. I'm glad I paid the extra $1 something for extra cheese on three of them because the ones I trusted to have regular cheese are barely covered in it. The pepperoni we ordered looks like it was put on after the pizza was cooked. \n\nShame on me for giving them another chance. Shame on them for thinking what they spew out is food.", "aspect_word": "pizza, staff, lunch, sliders, cheese, pepperoni, food", "sentiment": "neg, neg, neu, neu, neu, neg, neu, neg, neg, neu, neg", "sentiment_score": "0.6444, 0.8845, 0.6193, 0.4121, 0.7497, 0.5017, 0.4587, 0.3190, 0.4423, 0.5711, 0.3962", "emotion": "sadness, fear, sadness, neutral, anger, joy, neutral, anger, neutral" }, { "review_id": "8JNx-H1FG0Bz_tjYqfbNsA", "business_id": "HOUmGe9ij2LS4Vnzqi_Asg", "user_id": "HR5TCqAjP9rlM_n_BA0JfA", "date": "2015-06-15 04:06:24", "stars": 2.0, "text": "This Starbucks location is a franchisee located in the Bridgeton Target. I frequent this Starbucks when I am on a Target run and unfortunately it's the only one located on this long busy business strip.\n\nThere is an obvious difference between this franchisee Starbucks and other company owned Starbucks. They never have all the same pastries, wraps and salads that you'll find at a company owned Starbucks. They also receive limited quantities for seasonal drink additives so when they run out, they run out and they aren't able to restock.\n\nGetting a consistent drink here is really hit or miss. The Associates here are not trained like Starbucks Baristas; so one day they may be stocking, one day they may be cashiers and the next day they may be here at the Starbucks counter. Over the past year I've become familiar with at least two ladies that work here often and when I come for an afternoon run and they are extremely helpful. I no longer have to state how many pumps of toffee-nut or mocha I would like in my drink (keep in mind you never have to do that at a company owned store because they are trained on proper usage and only deviate per customer requests). This location has lots of the regular Starbucks swag and seasonal coffee. Now you can get the 10-cent discount on your drink purchase when you bring in a travel coffee mug. All in all, in a pinch and needing a legal addictive stimulant - this place will do.", "aspect_word": "salads, drink additives, drink, toffee-nut, nut, mocha, coffee, coffee mug", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4127, 0.3257, 0.4734, 0.3000, 0.2259, 0.3022, 0.6562, 0.4232, 0.8206, 0.4297", "emotion": "neutral, surprise, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1aKq_WYHKI8CFMk1EuViIA", "business_id": "_VVA_fbTM8eKQq4A57Y_dA", "user_id": "8JOcYiFEpNHxXZsijq7FeA", "date": "2018-03-22 20:34:21", "stars": 1.0, "text": "This Domino's took my money and never delivered my pizza. It's been weeks and I've tried to reach out to the store and I'm always put on hold. Then I reached out to Corporate and they told me that they reached out to the owner, with no response. All I want is my money back and they will NEVER be bothered with me again.\n This is not for all stores, just this one...Just unprofessional.", "aspect_word": "pizza, owner", "sentiment": "neu, neg", "sentiment_score": "0.4946, 0.7141", "emotion": "sadness, anger, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "hkKK9W7o6RpPT_0TMSaHqA", "business_id": "-v1Ia8G_G00SuygAm6koUg", "user_id": "NRGJ4IvauajqqCbhT640cw", "date": "2012-06-07 04:55:25", "stars": 4.0, "text": "This Wawa is one of the many reasons I like Philly. They make everything so damn convenient! Want a made-to-order sub 24/7? They can do that. Want to order it on a computer so you can wander the store and not wait on a long line? Sure, they'll rock that. .99cent ATM? OK. \n\nNever been to Wawa? Imagine 7-11 and Subway merged together but improved their subs and the quality of, well, everything else. That my friends, is Wawa. \n\nThe kicker would be if they sold beer.", "aspect_word": "subs, quality, beer", "sentiment": "pos, pos, neu", "sentiment_score": "0.5282, 0.4492, 0.6549", "emotion": "joy, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "aw1_bR_K0FQAXzPatDwuGQ", "business_id": "wD-dPZMlF59K2Z7mnhvPYg", "user_id": "BECNL-8EhodrowG0dryyWw", "date": "2021-06-10 23:34:00", "stars": 5.0, "text": "First Watch is an amazing place! \nIt is busy, and it sounds like your on the market place. Love it! The menu is simple, but the food is not. It is packed so you might have to wait a bit. I had to wait, but they sent me a text message when the table is ready. I ordered the bacon, which actually tasted like a million dollar. The smoked salmon is of the hook-pun intended. \n\nService is quick and friendly,and the kitchen is also doing a great job bringing out the many dishes people order to dine in, take out, or delivery. For sure one of the places in STL I will return too.", "aspect_word": "place, menu, food, table, bacon, smoked salmon, Service, kitchen, dishes", "sentiment": "pos, pos, neg, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.5258, 0.5362, 0.4660, 0.6467, 0.4629, 0.4811, 0.7156, 0.6929, 0.3876", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "eMxB4rTo371945eM3PGluw", "business_id": "6gCQvovXf3wmrfwuTyeLlQ", "user_id": "1sMZdqmCa_X2Lf_x6XOCFw", "date": "2012-08-13 12:47:28", "stars": 4.0, "text": "The famous Taco Bus. I'd heard about it, and wasn't sure if it was a sit-down restaurant or a food truck. Upon rolling up, I still wasn't sure. It's basically a fixed-location food truck with some restrooms and outside/inside seating. \n\nGet a taco. They're great. I chose barbacoa, and everything was flavorful, fresh, and not a big old ball of grease, as is usually the case at Mexican food trucks.\n\nMy esteemed Yelp Miami fellow reviewer E-V-E had highly recommended the agua fresca, but I saw horchata on the menu and was immediately seduced. Mistake. I should have gone with the agua fresca. The horchata was oversweetened to the point of being cloying. It didn't have that nice gritty rice-y texture that I like, either. Oh well. Let this be a lesson, when someone gives you an emphatic recommendation, take it. \n\nExcellent cheap taco lunch, though. I'd definitely come back.", "aspect_word": "Taco, food, seating, taco, grease, agua, menu, rice, texture, taco lunch", "sentiment": "pos, neu, neu, pos, neg, pos, neu, neg, neg, pos", "sentiment_score": "0.5906, 0.5406, 0.3808, 0.4392, 0.4428, 0.4958, 0.8462, 0.5560, 0.4977, 0.3853", "emotion": "neutral, neutral, surprise, neutral, neutral, joy, neutral, fear, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "QMK-L-fLA_q4HZNjq_xgPA", "business_id": "nC1nF306iY8kR_4H-yDHaA", "user_id": "B1l752Sc1rrmcaDnwQNuNA", "date": "2014-12-28 18:51:00", "stars": 1.0, "text": "The only reason they get 1 star is because I can't do 0!!!! This place is a disgrace & should close or get an entire new staff. After 10 minutes trying to order, they of course got the order wrong. The girl taking the order, Darci - was totally clueless and only wanted to argue. We tried to diffuse the situation, so asked for a manager. Dorian - WHAT A JOKE?!?! He was even worse that her! Stay away from this place - we got our money back (but not the 20 minutes we wasted!) and went to the one at 16th & Arlington - a total night & day experience.", "aspect_word": "staff, girl, manager", "sentiment": "neg, neg, neg", "sentiment_score": "0.8592, 0.5645, 0.7921", "emotion": "neutral, surprise, neutral" }, { "review_id": "dom0JCiLoUYOpU_uhXysaw", "business_id": "zEI3WbK3j5plQ93sJtVSlw", "user_id": "XddgzEhsSHr2ehaaZhLCSw", "date": "2019-06-22 23:59:51", "stars": 5.0, "text": "They always get it right! It doesn't matter the time of day or what you order. They never get it wrong! \n\nHow many drive thrus can you drive away without even checking the bag to ensure they got your order right. Well here.....it's ALWAYS right!! Thanks for amazing service and consistent food.", "aspect_word": "service, food", "sentiment": "pos, pos", "sentiment_score": "0.8561, 0.8811", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "HlsYTq1YXOypN6Tlgr-uSQ", "business_id": "u3KAwFjxN9AtwElz16ILnA", "user_id": "L5m4xxLoUABiM-vR9ibQQQ", "date": "2017-03-03 02:10:27", "stars": 1.0, "text": "Once bitten twice shy. I should have never given them another chance. I think Domino's needs to update their drug testing policy. \n\nThe only thing worse than waiting an extra 20 minutes on an order that was supposed to already be ready for pickup, is getting the order, and it's wrong... and then getting that stupid stoned look from the guy at the window that's absolutely clueless what to do.\n\nI can honestly say I think I've had my last piece of Domino's pizza.", "aspect_word": "guy, pizza", "sentiment": "neg, neu", "sentiment_score": "0.7790, 0.5734", "emotion": "fear, neutral, anger, neutral, neutral, anger, neutral" }, { "review_id": "xYLyAa0TcVngICbckRSsGQ", "business_id": "TDuje7xk11t0vbU_65xsbQ", "user_id": "NzUzlpp0UEGzGVHcHnzTIw", "date": "2016-10-29 00:20:41", "stars": 5.0, "text": "My husband and I have ordered from this location plenty of times. At least twice a month. We always order delivery. The pizza and wings are always great and the delivery time is never too long. We normally get the same two girls that deliver our order and they are super friendly and personable! Their online ordering system is very easy and they always have some great deals going on.", "aspect_word": "delivery, pizza, wings, system", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.4631, 0.7779, 0.5951, 0.5973, 0.4098", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "-W0ErbBUsuhjIrlJSc0phA", "business_id": "Z7gSPKfQegB4Uqkf_9IJVg", "user_id": "8JbRLMeP0037O-0l62a4CA", "date": "2017-04-19 20:00:14", "stars": 1.0, "text": "I used to go to this UPS store regularly to send packages to relatives across the country and very rarely to drop off packages with prepaid shipping labels. Most of the time when I've come here the employees are very friendly and helpful. However, one time recently I dropped off a package with a prepaid shipping label that needed tape (only the second time in years that I've asked them for tape) and a man who I believe was the owner chastised me for not taping my own box and threatened to charge me for it. The amount of tape he used on this box probably cost him no more than ten cents. If he felt that charging me was appropriate then he should've just charged me for it. I wouldn't have faulted him for charging me for something that cost him money. However, chastising a grown adult because they don't own packing tape is ridiculous. \n\nIn the future I will take my packages down the street to PostNet on Tanque Verde and Sabino. The employees there are friendly and treat customers with respect.", "aspect_word": "employees, man, owner", "sentiment": "pos, neg, neg, pos", "sentiment_score": "0.7542, 0.6879, 0.8057, 0.6162", "emotion": "neutral, joy, fear, neutral, anger, anger, disgust, neutral, neutral, neutral" }, { "review_id": "pWtEgQMr0ml7Hc-n91BXPQ", "business_id": "AwmsqV6rXxBf8ycphKzQnA", "user_id": "rUQ0uTP4lbqbEl7PGhCugA", "date": "2017-09-29 21:11:00", "stars": 3.0, "text": "The experience was just ok for me. The theme was pretty cool, they did a nice job on that, but the food didn't fit the bill IMHO. Took wifey recently for Lunch and decided to try the Mushroom Swiss Burger with the truffle fries and Wifey went with the customized Burger cause she has to get special with it. \n\nI thought my Burger decent, maybe a 7.9 on a scale of 1 to 10. It just wasn't memorable, I was expecting it to blow me away, but it just wasn't all that and a bag of chips. The bill came to $46 and sone change for two people (ice tea included). \n\nWifey had a different experience which I'll let her elaborate on herself. \n\nIm willing to give them another chance in the future. I can see myself going back to Fords Garage for drinks and appetizers. They are in a great location, and the service is pretty good.", "aspect_word": "experience, theme, food, bill, Lunch, Mushroom Swiss Burger, truffle fries, Burger, chips, ice tea, drinks, appetizers, location, service", "sentiment": "pos, pos, neg, neg, neu, neu, neu, pos, pos, neu, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.4692, 0.5489, 0.5771, 0.3889, 0.8392, 0.4607, 0.5209, 0.3120, 0.4887, 0.3744, 0.4402, 0.4486, 0.8376, 0.6839, 0.3555, 0.4593, 0.6076", "emotion": "joy, neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "7SRWhmMQ0vTiX54iAcj2nQ", "business_id": "Awkrb1wzFxz5w1Ixc9W3FA", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2017-05-13 18:35:53", "stars": 3.0, "text": "It is about 3.5 stars restaurant. Being at downtown Tampa, it should be busy. We were there at Friday around 11:30, this place only 35% fill. These should be easy for them to serve us. By the time we walk out at 12:15 pm. The place is full. \n\nThe lunch special is attractive. I saw the chicken chimichurri hash at lunch special menu is attractive. The dish serve in skillet with potatoes hash, grilled chicken, grilled onion and top with two egg of your choice. Sunny side up is definitely the best to break the egg yolk for the mixed of the hash. This dish also has the chimichurri sauce make this dish decorative. \n\nFor the energy, I have morning meditation drink. It is orange, lemon, turmeric, ginger, agave nectar, and beet. What a drink and nice presentation. \n\nService is a little let down at the end. Food is good.", "aspect_word": "lunch special, chicken, chimichurri hash, lunch special menu, dish, serve, skillet with potatoes hash, grilled chicken, grilled onion, egg yolk, hash, chimichurri, chimichurri sauce, drink, turmeric, nectar, presentation, Service, Food", "sentiment": "pos, pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos, neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.4488, 0.5323, 0.4148, 0.4719, 0.5502, 0.3489, 0.4582, 0.4460, 0.4145, 0.4058, 0.4087, 0.3733, 0.3651, 0.3454, 0.3490, 0.2511, 0.3552, 0.2940, 0.4190, 0.5134, 0.3552, 0.3848", "emotion": "neutral, joy, neutral, surprise, neutral, joy, joy, neutral, neutral, neutral, neutral, joy, sadness, joy, neutral" }, { "review_id": "FXWG0f2U0SuTg0g4ftXsRQ", "business_id": "z22hSRptt_DS0nWjsIka2A", "user_id": "zJHqHEdJIAdSTnVz52O_Ag", "date": "2017-11-13 23:03:47", "stars": 5.0, "text": "We had a large party for my grandmother's dinner get-together (about 10 of us) and our waitress did a great job of taking care of us. Her co-workers also assisted with our large party and it was definitely appreciated. You can definitely tell that everyone that works there is part of a team.\n\nI got the steak salad which was SO good! Maybe because it's been awhile since I had a steak, but the steak was very tasty!", "aspect_word": "dinner, waitress, steak salad, steak", "sentiment": "neu, pos, pos, neu, pos", "sentiment_score": "0.7967, 0.8486, 0.7243, 0.4205, 0.8289", "emotion": "joy, joy, neutral, joy" }, { "review_id": "qer5uC-3gdXWNT3tFFswxA", "business_id": "jOOOrH5n2ijnsZKxzPSAiw", "user_id": "n1pp7Kqj9p9HQACdbabkFQ", "date": "2015-09-24 13:04:17", "stars": 5.0, "text": "this was the closest cfa i could find to downtown / green hills area. my one biggest issue with CFAs in nashville is that THERE ARENT ENOUGH OF THEM. why aren't they within 5 min of each other like in memphis?! yes i know nashville has half the population as memphis does, but everyone is so jam packed in together, u need to have more around the city! \n\nanyway, this one was pretty nice for a cfa. its spacious and has all the amenities you would ever want. they're pretty quick about ordering from the inside! I haven't yet been through the drive through but it seems pretty fast moving as well. your typical CFA menu: everything is DELICIOUS!! ! 1 bonus point for this location is that they leave their honey bbq sauce outside (near the ketchup condiments) so you can grab as much as u want! \n\nthis cfa is located out in west nashville on charlotte pike, so if you're making the trek, make sure to gas up for cheap at costco or something before headed back to your side of the city.", "aspect_word": "amenities, menu, bbq sauce, ketchup condiments", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.6407, 0.2727, 0.4575, 0.4171", "emotion": "neutral, neutral, joy, surprise, neutral, neutral" }, { "review_id": "idtDOQEUye0ZmHD10pjEOQ", "business_id": "ss6zeWt9oWKRllwU61gG-g", "user_id": "G9IuD25Dy-1auqsZLb2z6w", "date": "2010-03-03 02:55:46", "stars": 3.0, "text": "I must admit that I've only eaten here after consuming a few drinks. But Jimmy's is open till 3am, and after years of nothing but pizza and pitas open that late in downtown Boise, a sandwich was a nice change of pace. The staff is very friendly and patient with drunk patrons. The deli pickles are enormous and perfectly crunchy. There are a wide range of sandwich options and tons of window seating for prime late-night people watching. I would certainly recommend stumbling into this establishment after a night of festive merry-making. \n\nThere is, however, a 'no hippies welcome' sign. Perhaps management could be convinced to take this down?", "aspect_word": "drinks, pizza, sandwich, staff, pickles, options, seating, management", "sentiment": "neu, neu, pos, pos, pos, neu, pos, neu, neg", "sentiment_score": "0.8371, 0.5227, 0.3986, 0.8098, 0.3950, 0.4099, 0.3587, 0.2684, 0.5820", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "jLoyriTv1Jj5cPzxFDf0yA", "business_id": "byMaUassEmBae6Wcg1W5-A", "user_id": "iJE3RnVcfHM3jsM4I6WFCw", "date": "2020-01-13 00:04:28", "stars": 5.0, "text": "I was so disappointed when all the the Pizza Hut restaurants in Philly closed. I had to travel to this Pizza Hut to get my fix of pizza hut pizza, which has been my favorite pizza since I was a kid. I was not disappointed. I ate in and ordered a pepperoni & sausage pan pizza and it came out pipping hot and had that wonderfully delicious taste that brings me back to my childhood. My mouth is watering right now thinking back on it. I ate as much as I could and packed up the rest for the next day. It seems like there was only one person working in the restaurant, but it wasn't crowded and she provided friendly service. I love Pizza Hut! I will be back!", "aspect_word": "pizza hut, pizza, pepperoni, sausage pan, taste, service", "sentiment": "neu, pos, pos, pos, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.3765, 0.3467, 0.5969, 0.4628, 0.3846, 0.3584, 0.4470, 0.4569, 0.6931, 0.7462", "emotion": "sadness, sadness, joy, neutral, neutral, joy" }, { "review_id": "q6cDoRSSssT2Rrh9wmGFXg", "business_id": "tgQfYUI5Epgvucw63EJqxg", "user_id": "YznEi_iuTMW6_u3zPAUMsQ", "date": "2022-01-08 01:13:37", "stars": 5.0, "text": "I needed a rental last minute because someone hit my car! That Saturday I called around 1130 and they were closing at 12 so I didn't have much time! Thankfully I lived right up the street! Alex was the one who took care of the reservation and all I had to do when I got there was sign my name! Very fast transaction and what a nice man!!! He was super helpful and fulfilled my needs! \n\nHe gave me a GMC SUV, The car was beautiful, everything was neat, clean and the car was fully filled with gas!\n\nI just wanted to thank them for working with me and my insurance company!!! They did a wonderful job!!! Thank you so much Enterprise and specially To you Alex!!!!", "aspect_word": "reservation", "sentiment": "neu", "sentiment_score": "0.7147", "emotion": NaN }, { "review_id": "FQSG8dRx8rMFptltNSJxJg", "business_id": "GORygt0q_qwdBtxloq41MA", "user_id": "0xLek5Zgnp4k6nsbI66YZw", "date": "2021-05-21 22:08:36", "stars": 5.0, "text": "I know what you're thinking....5 stars for Papa John's?! Let me tell you, my husband and I have probably ordered delivery from here at least four times. Every time we have ordered, the food arrived ahead of schedule, our orders are accurate, the drivers are friendly, and the food is hot. Granted, we are a 5 minute drive from this place, but they have still exceeded our expectations. Our favorite food to order is a large thin crust pizza with pepperoni, sausage, and meatballs, jalapeño popper rolls, and the Italian papadia. We order through the app, and they are always offering a ton of coupons/promotions. Keep up the great work!", "aspect_word": "delivery, food, drivers, pizza, with pepperoni, sausage, meatballs, jalapeño popper rolls", "sentiment": "neu, pos, pos, pos, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.4250, 0.4891, 0.6773, 0.7825, 0.6225, 0.2772, 0.3885, 0.3792, 0.4479, 0.4417", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, joy" }, { "review_id": "BpMVFdlqeKXIIYDOzCfqvg", "business_id": "WnUm6q-zuE6zkYxj1I-Q2w", "user_id": "9KAaGEgWLiW0l05UAJP6iw", "date": "2019-02-25 19:27:47", "stars": 1.0, "text": "I don't even want to put 1 star for this pizza,it was not even cut,they also did not give us our 2 liter soda,we called it in as missing,guy on phone basically told us not their problem.i suggest going to pizza Hut.or even little Ceazers pizza has better tasting pizza,and way better customer service.", "aspect_word": "pizza, soda, customer, service", "sentiment": "neu, neu, pos, pos, pos", "sentiment_score": "0.5478, 0.3587, 0.7330, 0.6086, 0.4631", "emotion": "sadness, joy, neutral" }, { "review_id": "M7p0rajZz0gbMuHVgBswOA", "business_id": "zE2IC_ocw2dxM6Hzd4iL0g", "user_id": "Ce9vPho0OnX2JrJ8VEjd_A", "date": "2021-06-01 12:46:59", "stars": 4.0, "text": "We opted for a delivery from this Philadelphia local chain favorite instead of braving the weather to go out on an unseasonably cold and wet evening. We we're not disappointed. \n\nThere's no delivery charge, and they'll text you with a delivery photo at the door...we didn't even notice anyone approaching the front porch. We just saw a vehicle speeding away after receiving a text message. \n\nAs for our food--Crab fries were somewhat soggy/wilted by the time they got delivered as some might well-expect it. They still tasted very good especially with the special white cheese sauce. Roast beef sandwich was on point--very tasty and substantial--half was big enough for me to fill my appetite. Crab bruschetta was good with fresh ingredients, and the balsamic vinaigrette glaze added a great flavor. \n\nOverall very good dining--delivery experience. Yes!!", "aspect_word": "delivery, porch, food, fries, white cheese sauce, Roast, Roast beef sandwich, Crab, bruschetta, ingredients, balsamic vinaigrette glaze, flavor, dining", "sentiment": "neg, neu, neu, neg, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.3692, 0.2963, 0.6103, 0.2743, 0.6011, 0.5825, 0.5560, 0.5234, 0.4902, 0.6408, 0.4766, 0.5327, 0.4703, 0.3648", "emotion": "sadness, neutral, neutral, neutral, surprise, surprise, sadness, joy, joy, joy, joy" }, { "review_id": "fhc3k9piQPd0VeIQC78Tng", "business_id": "GF-GWt4zA4UbXCQIBdFSbw", "user_id": "A9EjVIvDRg3YsLndnhu7rw", "date": "2019-07-29 01:48:39", "stars": 5.0, "text": "My colleague and I were in need of a washroom and a great iced coffee so what better place to stop at than Starbucks to order 2 coffee Frappuccinos. They make the best! It was refreshing and needed in a Friday afternoon. I get mine made with coconut milk and it's got just the perfect balance of sweetness. \n\nI'm always pleased to stop at a Starbucks to use their facilities. They are typically very clean. Today was no exception the washrooms were very clean and our order took no time at all. \n\nThis location is pretty nice great big windows and a nice patio.", "aspect_word": "iced, iced coffee, coffee Frappuccinos, milk, balance, facilities, washrooms, location, windows, patio", "sentiment": "pos, pos, neu, neu, pos, neu, neg, neu, pos, pos, pos", "sentiment_score": "0.6066, 0.5425, 0.4257, 0.4199, 0.5734, 0.3306, 0.3837, 0.2324, 0.5105, 0.5912, 0.7457", "emotion": "neutral, joy, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "BXKDm_Z7zWo_4LdMUZIIkg", "business_id": "8OyIu5q6Jc_pCeu7vUZXBw", "user_id": "_EIuMqvlS_HRUKk5CKzM-A", "date": "2020-08-03 23:05:11", "stars": 1.0, "text": "I'm not a big fan of Subway and typically don't review fast food places but in light of the state of the world I felt this was necessary. It's extremely unnerving to venture out with your mask to run errands and putting in your best effort to stay 6 feet apart only to be met with the woman behind the counter who is making your food, breathing all over it with a mask that is clearly just there out of looks and not even covering her nose. Then at check out she pulled it down completely to speak. I almost walked out \nThis is completely unacceptable. As we were eating our food she was filling the drinks in the same manner. Picture included. I also don't want to call somebody out that might cost their job but ALL patrons should be warned this location is not a safe space. And for employees, the mask rule isn't just an inconvenience like being required to wear khakis or a tie, this mandatory rule is in place to save lives! Take it seriously. Or don't work with the public.", "aspect_word": "food, woman, counter, drinks, space, employees", "sentiment": "neg, neg, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.3316, 0.5086, 0.4889, 0.6856, 0.8121, 0.8089, 0.4287, 0.5846", "emotion": "neutral, fear, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "wNQ5ba1-4dyhGftNL3Hrog", "business_id": "7lpkWY6BPUjNfWpiklxz6g", "user_id": "MEgTog8Eot2kupiPE_1pmA", "date": "2015-06-03 17:48:47", "stars": 4.0, "text": "This review starts out at an unlikely place - Panera. Popped in there for lunch. My girlfriend just moved in so we are without wifi until Friday and I figured I would eat and cruise the web.\n\nHad lunch and a coffee that was fair. At least until they kicked me off the internet after only ONE HOUR!\n\nNever in all the years I have gone to coffee shops/sandwich shops that offer free internet was I KICKED OFF because you only get one hour of surfing! Are you kidding me????? First of all, I purchased lunch AND coffee. Secondly, the place easily had 35-40% open tables. \n\nI decided to go one block away to the Starbucks. Yea, thats right. Starbucks is one block away on 1081 West Chester Pike in West Chester, PA 19382. Got a nice snack pack of fruit and cheese. Was greeted by the very awesome Kim who assured me they love my business and would NEVER kick me off the internet unless it wasn't working. Had a bottle of water. \n\nNever again Panera. Hello Starbucks! They won me over!", "aspect_word": "lunch, coffee, tables, snack, pack, cheese, bottle of, water", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu", "sentiment_score": "0.8693, 0.6868, 0.4157, 0.4263, 0.8057, 0.6744, 0.3830, 0.3897, 0.3484, 0.3026, 0.3439, 0.2287", "emotion": "surprise, neutral, neutral, joy, surprise, neutral, neutral, neutral, joy, joy, neutral, fear, surprise" }, { "review_id": "fKyj_eAayf-6wP-fhFHCoA", "business_id": "hIQjxF1IXb7XeOgS2ibkJw", "user_id": "I3Y_taN-mnxuaVfwM5SUpA", "date": "2019-08-13 19:51:29", "stars": 4.0, "text": "Vegetarians Unite! Burger King is now offering the Impossible whopper at all its locations! For about $5 you can have a large filling vegetarian burger with whopper sauce. Since I haven't eaten red meat in over 10 years I do still think it it taste very very similar to a regular whopper. My only concern would be how would I know if they actually use the impossible burger or not a regular burger. I can definitely say this is better than the veggie burger they've had in the past", "aspect_word": "burger, whopper sauce, meat", "sentiment": "neu, neu, neu, neg, neu, neu", "sentiment_score": "0.4161, 0.5126, 0.4087, 0.3410, 0.3515, 0.4109", "emotion": "surprise, neutral" }, { "review_id": "tAUnrIMii1VAUopiPF-dxg", "business_id": "UxbUIb5mVl7nok9J6zv4VQ", "user_id": "YsDbMDO7GAfcqZOwicRzdQ", "date": "2015-03-24 21:53:45", "stars": 4.0, "text": "My main reason for coming to Whole Foods truthfully is to stalk the Bakery section. Their pastries are the best! The almond croissant, the Guava Danish and Guava Pastelitos are my favorites, but everything is good. \nWhole foods is also serving up good coffee. Waaay better than Starbucks or any other coffee place in the area for that matter, and cheaper. \nThey also make very good smoothies . Green Dream is my favorite . So you can catch me here either before the gym for a smoothie being healthy or in the morning for a pastry and coffee being unhealthy . You know I have to balance things out.", "aspect_word": "Bakery, pastries, almond croissant, Guava Danish, Guava Pastelitos, foods, coffee, smoothies, pastry", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, neu, neg", "sentiment_score": "0.4125, 0.6597, 0.4799, 0.4350, 0.4150, 0.4742, 0.6619, 0.5635, 0.5911, 0.4229", "emotion": "fear, joy, joy, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "SgCy-65jg2gZRLAlMgvJFg", "business_id": "qVrILdmMa-HT9D_VRQmwPw", "user_id": "cU_3o6CgCFLZU2-FwQxICg", "date": "2021-11-09 04:52:03", "stars": 3.0, "text": "I was really excited to get a panda express just minutes from my house.. although my very first time ordering here I ended up with a double order of beef and broccoli, to share with my boyfriend, but only received broccoli with 4 tiny pieces of beef.. and an over cooked eggroll.. could be a fluke, but bad first impression for a 6pm order..", "aspect_word": "beef, broccoli, eggroll", "sentiment": "neu, neu, neg", "sentiment_score": "0.4572, 0.4350, 0.3946", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "s_SN_U5Nwm45kQBRLbRfDg", "business_id": "4SNBjMscoQl7olFT7kgJXw", "user_id": "vRPKk52haemHT8mXgGTA3g", "date": "2018-03-09 01:22:05", "stars": 1.0, "text": "Just a disaster tonight. Ordered after being kept on hold for a while. It was for a school fundraiser, so even passed on the details of what teacher my son has. \n\nSaid they'd be here in 30-40 minutes.\n\nAn hour later, I call. No, it hasn't left the store. Actually, it seems the order never went through! But I remember your order. We can have it to you in 15. Sounds good, I say. Okay? Okay, thanks.\n\n30 minutes later, still no pizza. I call again. \"Uh, you hung up before I could get your info.\" You... told me you had my order. \"But it never went through.\" \n\nSo I just told them to forget it.\n\nPretty awesome when you have a 6 year old hungry for dinner and trying to earn points for his class. Thanks, Papa Johns!", "aspect_word": "pizza, dinner", "sentiment": "neu, neu", "sentiment_score": "0.4172, 0.8907", "emotion": "sadness, neutral, neutral, neutral, surprise, neutral, joy, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy" }, { "review_id": "l3fmDmMKUMvzdQjOewBKEw", "business_id": "OJPfEZdSe20VF4pVaKzOFA", "user_id": "AZ9Hj5bgAzHmwGvG6ADT6g", "date": "2018-07-28 14:37:22", "stars": 1.0, "text": "I LOVE Chick-fil-A, but this place has THE worst customer service. They've charged me for higher priced items and instead of fixing it, they lie and say what they charged me for was actually cheaper and I got here at 10:28 today for them to tell me I can't have breakfast.", "aspect_word": "customer, service, breakfast", "sentiment": "neg, neg, neu", "sentiment_score": "0.7980, 0.7535, 0.7461", "emotion": "disgust, neutral, neutral" }, { "review_id": "Nq8mYDRHWhhU6SKZcYmtDg", "business_id": "szamoM9NWmqMgNmhCIWztQ", "user_id": "W1IjhtwzCFC5rQHghvlneQ", "date": "2018-09-03 15:46:41", "stars": 1.0, "text": "Although this Mcdonalds has improved there look from remodeling, their customer service has become even worse. They have managed to find the most rude, unfriendly, grouchy, miserable, mean, unprofessional people on the planet. Besides the horrible horrible custoner service, they continuously turn on the heat to run off business every evening when its 100 degrees outside!!!! And if you use your app at this McDonald's, they will let you know how much they hate it and you!!!!!", "aspect_word": "customer, service, custoner", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.8541, 0.4880, 0.7614, 0.5257", "emotion": "disgust, anger, fear" }, { "review_id": "tO8HjucbqEQIGYHlpQESMg", "business_id": "20buvnk2QJ1uBWLuOGVaPg", "user_id": "XulnHaDezuZuJYxEI2dADA", "date": "2016-04-08 01:31:27", "stars": 1.0, "text": "Never received my order.\n\nI have been a fan of Pizza Hut for about 20 years now. Today, I had the worst experience ever. Being a full time student and business owner, I have little time to cook. I've decided today to order from my favorite place. I ordered my food for delivery at 5:15 pm. After waiting 3 hours, I decided to give the restaurant a call to ensure everything was okay. The gentlemen who answered the phone, very unprofessional as if he was on his personal device, assured me that it would be delivered shortly. After another hour of waiting by my front door with my son, I decided to just cancel the order. I called the store and the female who answered informed my that I have not ordered since April 1st. After spending an upwards of ten minutes giving her reference numbers and personal information, I heard a gentlemen yelling in the background that there was not answer to my door or my cell phone, which I keep on my lap due to my business. I could tell in her voice that she knew something went wrong with the delivery and was told to lie. This was a very unprofessional experience.", "aspect_word": "owner, food, delivery, waiting, gentlemen, voice", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5009, 0.7839, 0.5477, 0.3338, 0.6685, 0.3888, 0.6056, 0.3644, 0.4440", "emotion": "sadness, disgust, sadness, joy, neutral, neutral, neutral, anger, anger, disgust, neutral" }, { "review_id": "T8ojXqTYmU8caO17U-erwg", "business_id": "U06K56fiCWYTtktwQkZ9TA", "user_id": "DAT62jCDMV-lW15CDZgyqQ", "date": "2009-08-24 15:35:06", "stars": 1.0, "text": "Getting off of the shitty New Century bus, starving and grossed out, we headed over to this McDonald's to use the bathroom and grab a snack. \n\nThis turned out to be the perfect Philly welcome. \n\nI was able to enter the bathroom right away, but my boyfriend had to wait for them to BREAK INTO THE BATHROOM with a putty knife....as a HUGE fight consisting of female McDonald's employees broke out in the street. It was insane. Screaming, clawing...we couldn't wait to get out of there (okay, who am i kidding, i ran out of the bathroom without drying my hands to see this spectacle..). \n\nFInally the employees were able to pry the men's bathroom door open and we were able to make a swift exit. \n\nOnly in Philly?", "aspect_word": "snack, bathroom, female, employees", "sentiment": "neu, neu, neg, neg, pos", "sentiment_score": "0.7670, 0.4695, 0.4738, 0.5048, 0.4294", "emotion": "fear, neutral, neutral, neutral, fear, anger, neutral, neutral, surprise, neutral, neutral, surprise" }, { "review_id": "u-SWV7lCUXN-PCcra7vJ7g", "business_id": "6Rn21FbTa5EUmDh668laNA", "user_id": "dqrdUkd5RS8BQiF5k3_cXQ", "date": "2019-08-10 19:06:41", "stars": 5.0, "text": "I had a handful of Amazon packages that I needed to return. I also wanted boxes to ship some of my art in and to ask a few questions about the process. I ended up at this location, located in an old bank. \n\nThe guy running the front counter had my 3 return packages scanned, labels printed and applied, and a return tracking slip in hand extremely quickly. He then helped me figured out what sized boxes would be best and most cost effective for my unique sized canvases, and gave me a few tips for shipping, as a small business owner. Very friendly and helpful, and much appreciated.", "aspect_word": "owner", "sentiment": "pos", "sentiment_score": "0.5478", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "dVZh1O3wmDK2hbSoGntinA", "business_id": "1CCmUIlkubqB-Rp_VRJarQ", "user_id": "kmWp6mfAZORtjkAqdxKS4w", "date": "2015-03-21 17:45:23", "stars": 1.0, "text": "While doing some errands before vacation I remembered I needed a mail hold.\n\nLady Who Reeked of Stale Cigs \"What do you need?\"\nMe: \"I want to put a temporary hold on my mail while on vacation.\"\nLWRoSC: \"What?! You need to go to the POST OFFICE!\"\nMe: \"Lady, you ARE the post office!\"\n\nI continued my way home and fulfilled my request online...", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, neutral, neutral, neutral" }, { "review_id": "4ajX4QflXYbIwFXhz-7hGA", "business_id": "Z3QKriJ_9J8gIy8C4QzaIw", "user_id": "llvocJrzCfah0wulPC2G2w", "date": "2015-11-01 15:55:59", "stars": 1.0, "text": "I've never had a steak with this texture, color, or taste. I ordered the t-bone steak medium rare, but I couldn't even tell how it was cooked because of the unnatural grey throughout the entire \"steak\". The T-BONE steak had the texture of a saulsbury steak! Our hash browns had a strange chemical after taste, and the bacon was floppy and flavorless. 0/10 I do not recommend. This place is the worst.\nUpdate: I've been standing in line for actually 15 minutes to pay for this terrible food. Insult to injury.", "aspect_word": "steak, texture, hash browns, taste, bacon, flavorless, food", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5503, 0.4832, 0.2998, 0.3569, 0.4376, 0.4117, 0.3174, 0.7564, 0.6081, 0.8283", "emotion": "disgust, disgust, disgust, sadness, disgust, fear, anger, neutral" }, { "review_id": "FZxZo5dd9GdlGx55-t8qew", "business_id": "zKOSvTY4AwsTImK4nxphdQ", "user_id": "MpQ8K-NFcIB1gvNUwnAYgQ", "date": "2013-05-23 17:27:59", "stars": 3.0, "text": "I came here twice for lunch this week as it was very close to the office where I was working. The service was fairly quick and efficient, and they got my order correct both days. The first day I got the ham sandwich, and today I got the meatball sub. I'm usually a big fan of the meatball sub, but today they really slopped on too much of the marinara sauce, and it really overwhelmed the sandwich. I couldn't even finish it all. It wasn't bad, just not as good as other times at other Subway stores. Since this store is smack in the heart of the city, it's got a different set up than any other Subway stores I've been to in the county. All the drinks, including the cooler and fountain drinks are behind the counter. So, if you want a refill, you'd have to wait for them to finish serving someone else before you could get one. All the ones I've been to in the county have the fountain drinks out in the seating area. Just a minor inconvenience, but I'm sure it has something to do with the area. I imagine they've had a problem a time or two with someone using it for a \"free\" drink. All in all, my experience at this location was ok, but I'll only come here if I'm in the area.", "aspect_word": "lunch, service, ham sandwich, meatball sub, marinara sauce, sandwich, drinks, cooler, fountain drinks, counter, refill, seating area, area, drink", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8824, 0.8212, 0.4927, 0.4472, 0.4088, 0.3833, 0.5036, 0.7370, 0.5084, 0.4984, 0.5791, 0.4822, 0.4569, 0.4706, 0.3062, 0.6758", "emotion": "neutral, surprise, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "nHWwmhrT1lwJY9D1cbT7AA", "business_id": "6ABon6uRYt9Ji_W4ehn9lg", "user_id": "5ckeF_zCeBrbo3Ngx5-2Zw", "date": "2016-04-11 15:03:48", "stars": 4.0, "text": "Subway might not be a fancy joint or serve high-quality food, but I don't go there for that. I go to get a better meal than I could get somewhere like McDonald's or Taco Bell but for roughly the same price. It's all about convenience and this one delivers!\n\nFood: My favorite menu item is the Meatball Marinara with lettuce, spinach and jalapeno. I also love their flatbread pizzas and sandwiches. However, I typically always order the salad because I know I can get a low-priced meal that's LOADED with veggies without all the calories. The Chopped Salad is great because the portion is typically SUPER HUGE and you don't get charged extra if you want a ton of veggies. Tell them you want a lot of veggies and they'll take you up on it! \n\nDrinks: Self-serve soda fountain.\n\nAtmosphere: I usually take my food to go because I don't like smelling like Subway after eating there. Am I the only one who notices the after-smell that sticks to your clothes? \n\nService: Fast and friendly. No complaints! \n\nHealthy Hack: The honey mustard sauce makes a great salad dressing because it's one of the lowest calorie options! Want to work on portions? Ask for any of the toppings on the side so you can control how much goes on top!\n\nTips: Ask for lots of veggies! There's no extra charge.", "aspect_word": "food, meal, price, Food, menu, Meatball, Meatball Marinara, Marinara, with lettuce, spinach, jalapeno, flatbread pizzas, pizzas, sandwiches, salad, priced, veggies, Chopped Salad, portion, Drinks, serve, soda fountain, Atmosphere, Subway, smell, Service, honey mustard sauce, salad dressing, portions, toppings, side, charge", "sentiment": "pos, pos, pos, pos, neu, pos, neu, pos, neu, neu, neu, neu, pos, neu, neu, neg, neu, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, pos, pos, neu, neu, neu, neu, neg", "sentiment_score": "0.8197, 0.6107, 0.3185, 0.4245, 0.4770, 0.3685, 0.4153, 0.3916, 0.3610, 0.2341, 0.3334, 0.3331, 0.3790, 0.3524, 0.4922, 0.3540, 0.3960, 0.4438, 0.4856, 0.6574, 0.4871, 0.4016, 0.3582, 0.3870, 0.3522, 0.2578, 0.6331, 0.4134, 0.2290, 0.3476, 0.3727, 0.5608, 0.5211, 0.5019, 0.4955, 0.4435, 0.5083, 0.4173", "emotion": "neutral, joy, joy, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "Obqh0DX5o5118_0GraAaAg", "business_id": "ICSLQrp1gPPNGkwUeUAAtg", "user_id": "WHuuz1Xm8zkrUl8fAd31Eg", "date": "2019-05-24 14:51:22", "stars": 4.0, "text": "This is the second time I use the drive-through. The first time they had just opened and there were some issues. This morning, stopped here to get some flat bread quesadillas with sausage off the dollar menu. The kids like them. The girl who took our order was very friendly and seems generally and happy. She was so friendly, I took a picture and told her I was going to put it on Yelp.\n\nGood job today, maybe the rating will be going up soon..", "aspect_word": "quesadillas, sausage, menu", "sentiment": "neu, neu, neu", "sentiment_score": "0.3972, 0.4578, 0.5440", "emotion": "neutral, surprise, neutral, neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "KlKn7xio6e7adRoyQOZYmw", "business_id": "tPds_s4qXdUjS_yy2koTow", "user_id": "47oIw-CN1guUKx2_vUdsgw", "date": "2012-02-23 22:18:43", "stars": 5.0, "text": "I don't know what it is about CVS. Maybe it's the novelty of the place. Maybe it's the fact that the place is carpeted. Or maybe it's the super duper friendly (and helpful!) service.\n\nI'll put my money on the third option. CVS rocks. \n\nI came here about a month ago to fill a prescription, and everyone I talked to (the pharmacy techs, CVS employees, etc.) were super friendly and helpful. \n\nI guess there's really not much else to say about a pharmacy. I'm a fan, and I can't wait until the CVS in Maplewood opens!", "aspect_word": "service", "sentiment": "pos", "sentiment_score": "0.8193", "emotion": "surprise, neutral, disgust, neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "O8Zyn2XgSXU0awnAmeF8bw", "business_id": "_Y6BtWLCjX-PuqoRLRg7qg", "user_id": "wYvc1xQISreTga3yYpzReA", "date": "2018-03-18 22:59:23", "stars": 3.0, "text": "KFC sure is finger lickin good, never fails to deliver taste-wise! I enjoy the crunchy fried chicken and all sides KFC has to offer. The biscuits are delightful, flaky and buttery. Personally, I like to drizzle them with honey. The prices are definitely economical, and the family meal sizes are big enough to feed a hungry army. \n\nI came to this carrollwood location since I was in the area to pick up some food for the family on a Sunday. I like the varieties of meals there are to choose from, but when it came to picking the sides this time around it was a bit of a challenging process. I originally wanted green beans to go with the family meal sides, but instead they offered mac n cheese because they were out of the green beans. I was able to still get mashed potatoes and gravy, and the Cole slaw. \n\nI know it's a Sunday around dinner time, but it didn't quite make sense to me how they would be out of the green beans already. I settled for the mac and cheese this time, hoping it'll be good. I'm thinking it's probably the more popular chosen side option, but I still like my green beans. \n\nThe restaurant appears to have a more expanded seating area, which is a nice upgrade for the sit in experience if you do stay and eat rather than take out. All in all, I still enjoy the yummy goodness kfc has to offer.", "aspect_word": "KFC, fried chicken, sides, biscuits, prices, meal sizes, food, meals, beans, meal sides, n cheese, potatoes, gravy, slaw, dinner, mac, green, seating area, sit, goodness, kfc", "sentiment": "pos, pos, pos, pos, pos, pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.5395, 0.4740, 0.6700, 0.4490, 0.8379, 0.6685, 0.2442, 0.5916, 0.3828, 0.4468, 0.4425, 0.5091, 0.3770, 0.4502, 0.3712, 0.2560, 0.2840, 0.7537, 0.4161, 0.4221, 0.3623, 0.3154, 0.3517, 0.3659, 0.3904, 0.3827, 0.3886", "emotion": "joy, joy, neutral, joy, neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "GIoWbv7qV7D--okUA8KD8Q", "business_id": "3QFsv2yrEd7MFyfunZwNCQ", "user_id": "qM1k9-E9zzm3bwsO4CC3dQ", "date": "2017-09-20 17:05:22", "stars": 1.0, "text": "Not impressed. Ordered #5. Subway has a better sandwich. When my change was given, instead of a thank you, he said \" here you go.\" Won't be back. Repeat business requires a thank you. I've worked in food & beverage for years. Manager needs to train employees to say thanks If they want repeat business.", "aspect_word": "sandwich, food, beverage, Manager", "sentiment": "pos, neu, neu, neg", "sentiment_score": "0.8244, 0.6979, 0.6430, 0.4424", "emotion": "surprise, neutral, neutral, neutral, sadness, neutral, joy, neutral, neutral" }, { "review_id": "sBQ-sFT9EdzdqDrQF32eww", "business_id": "53sCYn198RvVXaND_lAFOg", "user_id": "X4sWiIkhV_cmY6Kctv_gZg", "date": "2021-07-30 03:30:08", "stars": 4.0, "text": "I transferred all my prescription medications to this Walgreens and the pharmacy staff actually made the phone calls and filled my prescriptions. They also submitted the insurance coverage properly and were friendly. What they did not do was notify me that my meds were ready for pick-up. I subtracted 1-star because they give COVID shots right in the aisle and do not even have a privacy screen. That was gross.", "aspect_word": "pharmacy, staff, privacy, screen", "sentiment": "pos, pos, neg, neg", "sentiment_score": "0.3367, 0.2869, 0.3082, 0.2880", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "CyRCbS52cXPQ0TNNZYvSQw", "business_id": "umqAlYC0OtFjFI-sTNSEYw", "user_id": "XuaqlmZdRldcw97I_TtX9w", "date": "2021-12-03 12:47:25", "stars": 5.0, "text": "I had heard of Jeni's ice cream before because I have seen it sold in stores. So I was really excited to try the scoop shop in the neighborhood once it opened. The shop is so cute!! I went for their opening party where they gave the neighborhood free ice cream. See my attached picture. I can't really comment on the price but the taste was amazing. My favorite of the flavors I tried was Texas Sheet Cake which is actually non dairy! It was very rich chocolate with chunks of cake. It was delicious. The waffle bowl was also really good. I saw them making them fresh from batter right in the shop. Needless to say, the shop smelled incredibly good. I would definitely stop by to get some of the Texas sheet cake flavor again.", "aspect_word": "ice, cream, ice cream, price, taste, flavors, Cake, chocolate, cake, waffle bowl, cake flavor", "sentiment": "neu, pos, pos, neg, pos, pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.3413, 0.3545, 0.4584, 0.3592, 0.6070, 0.5741, 0.5257, 0.4391, 0.2541, 0.2428, 0.6588, 0.4185", "emotion": "neutral, joy, joy, neutral, joy, joy, joy, joy, neutral, neutral, neutral" }, { "review_id": "v7IcEKoEoXPCN9H6XabtmA", "business_id": "D99kvKSnsCtD07mExtN_Pg", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2008-08-24 23:35:57", "stars": 2.0, "text": "I've been to this Applebee's many, many times, just not lately. As expected, it looks like an Applebee's, smells like one, and has as much personality as one, with all that fake neighborhoody crap inside. There is an abundance of parking and seating.\n\nWhile theri menu has changed over the years in response to America's schizo food culture, I think I speak for everyone when I state that the fare here, like every other Applebee's I've ever been to, is still typical Applebee's fare.\n\nNot worth your time unless you, you know, LIKE Applebee's.", "aspect_word": "parking, seating, menu, fare", "sentiment": "pos, pos, neu, neg", "sentiment_score": "0.3404, 0.3764, 0.2554, 0.4041", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "EgVT84lvuTi284LzFolKlg", "business_id": "IdFF45ev2i3jZU8UUOgYOg", "user_id": "Htz2PJtwkLwTAUvHgfO14Q", "date": "2017-04-30 02:39:00", "stars": 3.0, "text": "Now that I'm a Jersey girl, I thought I'd give this place a try. Seemed like a place a suburban family would go to. \n\nThere was ample parking, so already a good start to my dining experience. I get so amped about parking eventhough I know it's a thing in the burbs. I'm a Brooklyn girl and used to stressing over parking. Many occasions I've had to park a half mile from my destination. One would say that defeats the purpose of driving but I would counter back with it beats the effing subways. But that's not what this review is about.\n\nIt was the start of the dinner hour so not a lot of people and zero wait time. Got our seat, waiter came, placed our order. Easy as pie. \n\nMy kid got crayons and something to color. Hooray for distractions. \n\nThe food was what you would expect at a chain. It did not blow you away but it was still enjoyable. The portions were big, service was great, and the final bill was reasonable. Overall a good night. Will I return? Of course.", "aspect_word": "parking, dining, subways, dinner, wait, waiter, food, portions, service, bill", "sentiment": "pos, neu, neg, neg, neu, neg, pos, neu, pos, pos, pos", "sentiment_score": "0.5707, 0.4104, 0.4799, 0.5264, 0.8006, 0.7014, 0.5867, 0.3315, 0.4359, 0.4921, 0.4359", "emotion": "neutral, neutral, joy, neutral, neutral, anger, neutral, neutral, neutral, neutral, joy, neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "8U9xpyPViDqpmQFe35BDcw", "business_id": "phWWsY0gdnOoHWtRMS9jfg", "user_id": "sj8ihD9bIAhj5HY0I_JKYA", "date": "2017-09-23 22:24:57", "stars": 1.0, "text": "I thought we were past the old bait and switch scheme auto shops pull where you go in for an oil change and come out with a new engine. My first time here they come up with $700 worth of repairs I don't want or need and then refused to do the repairs I asked for. I asked if they could patch me up to get me back on the road and Joseph refused. Instead he charged me $80 for a 5.3 quart oil change and tell me how great it was of them to do a courtesy check. My family and I just moved here. We have 5 vehicles. These guys told me to go back to Mississippi because I wouldn't spend $1,000 on my first visit. That leads me to believe nobody goes back a 2nd time. I know that nobody from my family will ever go back here. I should have known something was up when I saw that 7 of their 8 bays are empty. I'd save money by going to the dealership. There diagnoses by the way... They wanted to replace the water pump, thermostats, radiator tubes, 2 cooling fans and 2 fan belts. None of that work had to be done. Joe kept telling me how it's not a problem that I didn't want the work done. He kept saying how much he didn't want my business. He is rude, curse. He questioned my man hood! As if I somehow was concerned about this bitter mans opinion of my manhood. What a weirdo. No wonder our kids want to take Uber. Guys like this ensure that there aren't going to be any cars that need an oil changes in 10 years.", "aspect_word": "water pump, thermostats, tubes, cooling fans, belts, man, mans, manhood, Uber, Guys, oil", "sentiment": "neg, neu, neu, neu, neu, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.2628, 0.2393, 0.1903, 0.2420, 0.1933, 0.6939, 0.5890, 0.6446, 0.3653, 0.4255, 0.3246", "emotion": "neutral, anger, anger, neutral, neutral, surprise, neutral, surprise, joy, neutral, neutral, neutral, neutral, neutral, neutral, anger, anger, anger, disgust, neutral, neutral, neutral" }, { "review_id": "z784jSCn1G11nNR0et11Qw", "business_id": "LQ1pUK_jGEAweI-o4ckKrQ", "user_id": "nKmS_YdnRly9Zxvxhgrwog", "date": "2020-11-11 21:30:17", "stars": 2.0, "text": "I went to Supercuts just to get a trim. I asked for two inches off my hair. When I first got my hair cut, it looked good. However, a day or two after getting it cut, I realized my ends were not even. Now I'll have to go to another hair salon to get my hair trimmed again so they can even out my ends.", "aspect_word": "hair", "sentiment": "neu", "sentiment_score": "0.4361", "emotion": "neutral, neutral, surprise, sadness, neutral" }, { "review_id": "13VdRkyi2dApQxdMBf4XbQ", "business_id": "Ic0d758DdFo1tYyZu73Now", "user_id": "gT6Y6z8oSHg5JSV8Fvcs6A", "date": "2010-10-18 17:43:12", "stars": 4.0, "text": "When you have been to one Walgreens you have been to them all.. This company rocks for organization and decent prices.. All of there stores are uniform in structure and as always located in great spots... The question is not are you a fan, rather how can you not be?", "aspect_word": "prices", "sentiment": "pos", "sentiment_score": "0.8311", "emotion": "neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "FNte1XxWjvvadNp_vwxsKA", "business_id": "iUvmu6k_GyMlIjw67dTweA", "user_id": "khISyZ9z2dI9soo4pFVWoQ", "date": "2017-06-15 18:00:40", "stars": 5.0, "text": "this is the best chipotle location i have been to in YEARSSS!! takes me back to the times i first discovered chipotle and how in love I was with it. Lately other locations either overcook or burn the steak or chicken, and I have been avoiding most chipotle restaurants because of that. Not here. It is perfect here! customer service is so friendly and fast working! Their food portions are generous and they give the fair 4 ounces ,they are not stingy like at other many locations.", "aspect_word": "chipotle, steak, chicken, customer, service, food portions", "sentiment": "pos, pos, neg, neg, pos, pos, pos", "sentiment_score": "0.6924, 0.4998, 0.5244, 0.4979, 0.6589, 0.3624, 0.6224", "emotion": "joy, neutral, neutral, anger, neutral" }, { "review_id": "Qc9PTl6uRswMe6gnEvae_g", "business_id": "stU1HpOfN017HExsWYuSqQ", "user_id": "8Akq8sh1LSmJbqa6Jjxxqg", "date": "2010-12-26 17:44:59", "stars": 2.0, "text": "This is pretty bad Post Office branch. The Nora branch has got to be the busiest and smallest branch I've ever seen. It serves two humongous zip codes (46240 and 46260) from Township Line Road to Allisonville in the east/west, and from 96th Street until somewhere north of Broad Ripple going north/south - basically, all of Washington Township. However, to have one or two people on duty at any given time, when you serve a population that is as big as some cities, is quite the EPIC FAIL.\n\nThere is ALWAYS a line of people who are incredulous as to how inefficient this post office is and how long the line wait is. Why is this Post Office so inefficient, you ask? Because the \"employees\" answer to no one! No one can get fired here. They just look like they are busy (walking around with nothing in hand) or tell people that their register is closed or just appear out of nowhere and ask if anyone is picking up a package, otherwise they cannot help now. They don't worry about helping the customer, because the Post Office is a monopoly. Where are the customers going to go? Nowhere because the next nearest post office is pretty far, and somewhat of a hassle to get to. Basically, the attitude at this post office is: You're gonna get screwed by us, so we're gonna make sure it is done as painstakingly slow as possible!", "aspect_word": "duty, line, wait, employees, package, attitude", "sentiment": "neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4038, 0.5779, 0.7319, 0.5679, 0.4305, 0.4443, 0.6196", "emotion": "disgust, surprise, neutral, neutral, surprise, surprise, surprise, fear, surprise, anger" }, { "review_id": "ZUv8W-9sIY_Fra6pnRDMCQ", "business_id": "TH5JbtNWbs1yNI7LYsAReQ", "user_id": "GHSUUoxE9IZOPMbZp1YyaA", "date": "2011-05-29 18:53:57", "stars": 5.0, "text": "Its Pizza Hut. What do you expect? When someone tells you \"Hey, where do you go for a good burger?\" you never ever answer \"McDonalds or Del Taco\" right? \n\nThere Pizza sucks, as do most of their greasy food.Their staff is very nice however, and I even made it a point for the delivery girl to tell her manager that he is VERY CLEVER to be the ONLY PIZZA PLACE that delivers to this area. \n\n Why did you give it a 5 star rating then? Are you high? Nope. I gave them the 5 star rating because on a 3 day weekend, Saturday night at 10:30pm, this Pizza Hut was the ONLY PLACE to deliver Pizza, except Roundtable which i cannot order cause my girlfriend used to work for their marketing team, and will not eat there on principal. \n\nYup, NOT ONE PLACE delivers to Creekside or Rosewood apartments on Mira Loma and McCarran. \n\nSo, kudos to you Pizza Hut, you won by default. Other Pizza places that dont deliver, you betrayed me, and i hope you burn in hell! So betrayed, so very betrayed.", "aspect_word": "burger, food, staff, manager, PIZZA, Pizza", "sentiment": "pos, neg, pos, neg, neu, neu", "sentiment_score": "0.6109, 0.3416, 0.7475, 0.4730, 0.3734, 0.4727", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, anger, neutral" }, { "review_id": "w4QD9UWEUSw1eQ3IVDmQKA", "business_id": "LXJP_aGg-zYbJIsEkA5vBw", "user_id": "lUO6ba9f952pc-wlIpnpVA", "date": "2017-06-03 23:22:08", "stars": 4.0, "text": "I'm sorry, but I just don't like their burgers. I hate to start out so negative, but it's a big deal. Their burgers always taste burnt. I've probably eaten a dozen or so from this location (& a few from Clearwater), and every single burger has been terribly overcooked. So, I must assume that's the goal... And I do not care for that flavor. \n\nOn to the good... the very, very good of Culver's: Fried Cheese Curds & Frozen Custard. I can make a meal of those two items.\n\nThis location seems to very busy in the evenings, both inside and in the drive-thru. Service is friendly though, even if not super quick. I also enjoy receiving coupons regularly in my mail. So I keep coming back... But not for their burgers.", "aspect_word": "burgers, burger, flavor, Fried Cheese Curds, Curds, Frozen Custard, meal, Service", "sentiment": "neg, neg, neg, neg, pos, pos, pos, neu, pos, neg", "sentiment_score": "0.7213, 0.7890, 0.7423, 0.6207, 0.3971, 0.3979, 0.3288, 0.7693, 0.6245, 0.4864", "emotion": "sadness, neutral, neutral, neutral, neutral, disgust, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "W9u_VTmBg_kIx4IsADMZfw", "business_id": "BSub1IOmQgaepaw4zOTMGA", "user_id": "owdR1QIUmqoS6F4vt2yKyA", "date": "2021-03-25 16:38:05", "stars": 1.0, "text": "Husband went to pick-up lunch for us today because I was craving Panda. BIG MISTAKE! He arrived shortly after they opened; the staff and food was not prepared for serving customers, resulting in a 20 minute wait (no crowd). Upon opening the meal, the noodles were dry and stale. Likewise the chicken (mutiple dishes) was dry and tough as if it had been reheated. My guess is they serves us leftovers from the day before as the entire meal was less than fresh. For the chicken teriyaki, they provided plum sauce (as labeled on the packets) and no teriyaki sauce. I love Panda, but I will visit the Mallory Lane location rather than Berry Farms.", "aspect_word": "lunch, staff, food, wait, meal, noodles, chicken, dishes, chicken teriyaki, sauce, teriyaki, teriyaki sauce", "sentiment": "neu, neg, neg, neg, neu, neg, neg, neg, neu, neu, neu, neg, neu", "sentiment_score": "0.7376, 0.8693, 0.6741, 0.5178, 0.8128, 0.8179, 0.7919, 0.3163, 0.6709, 0.3882, 0.4679, 0.3039, 0.3178", "emotion": "neutral, surprise, disgust, disgust, neutral, neutral, sadness, neutral" }, { "review_id": "R2XodRKpsjPJsgKxmDUMPw", "business_id": "oOYr3Ig1K0pS-EmkjaCICg", "user_id": "GYPbg8TVKnTYR-p8DkJOAw", "date": "2017-11-24 18:38:51", "stars": 1.0, "text": "Ordered 50 pizzas to be delivered on black Friday to a business. The asst. Store Manager Andrea assured me the first order of 20 would be delivered at 10am as was promised to me to get my business. Black Friday comes and 10am, no pizza. I called and the only person working was just starting to pull pizzas out of oven, said the order was in the system for 1030am and nothing he could do about it. 1045am comes around and the mgr calls me to say he has no delivery driver and if I come picknup the order, he will take 50% off. I go to store, he re rings order and does not take discount off because he can't give me both discounts. Horrible way of doing business and unacceptable customer service!!", "aspect_word": "pizzas, pizza, delivery, driver, customer, service", "sentiment": "neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.4612, 0.4588, 0.4055, 0.3283, 0.2871, 0.6520, 0.6982", "emotion": "neutral, neutral, sadness, neutral, sadness, fear" }, { "review_id": "Y7x00IQx6uHRY35ohZKXaA", "business_id": "a8VS5iOxeEIv3JnUiQLF6w", "user_id": "rL5uMarIYnEMgDr09pafqg", "date": "2013-07-23 16:42:38", "stars": 4.0, "text": "I've been patronizing this Starbucks every now and then ever since they opened. Working on the \"northwest\" end of the CBD near the main post office, I am only a block from the Hyatt, and often find myself cutting through the buildings on my way to Poydras Street.\n\nEvery time I do, I often stop at this full service Starbucks located inside the Hyatt. As far as food and coffee goes, this place isn't any different from any stand-alone locations. However, it has a fairly large seating area and free wi-fi. Couple that with an endless stream of tourists in the Hyatt, this place is the perfect spot to sit & people watch. (If you're into that sort of thing). \n\nSince I usually cruise through here on my limited lunch break, I never take advantage of the seating or wifi. However, if I had the time or if I was a guest at the Hyatt, I know I'd be down here with my I-pad, just surfing, chatting and taking in the sights. ANd drinking a refreshing beverage of course.", "aspect_word": "service, food, coffee, seating area, lunch, seating, wifi, beverage, course", "sentiment": "pos, neu, neu, pos, neu, neu, neu, pos, neu", "sentiment_score": "0.2910, 0.5241, 0.4690, 0.4773, 0.7531, 0.4820, 0.4845, 0.4977, 0.2479", "emotion": "neutral, fear, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "syQlJ0C-xXCP--FysxvETQ", "business_id": "6gYU4A15Nf_Pa2SNlpUzmQ", "user_id": "X-yCb9nmqFTJHCO9_DLkdg", "date": "2013-07-18 20:14:41", "stars": 1.0, "text": "Will never go back, if you have a dog that needs a specialized cut, go somewhere else. So disappointed in the bad choppy cut & the fact that the groomer argued with my & took no responsibility for it. I won't even go back for any kind of services or product. Really bad experience.", "aspect_word": "cut, groomer, services", "sentiment": "neg, neg, neg", "sentiment_score": "0.5086, 0.6145, 0.5333", "emotion": "neutral, sadness, neutral, sadness, neutral" }, { "review_id": "1PjVuQo5LNHCtQFu6cxspA", "business_id": "WcS_7F7OloDx-ugpfmVwWQ", "user_id": "y6pqwNJzRbC8iqBQvLbiXQ", "date": "2021-02-01 22:18:00", "stars": 1.0, "text": "The one Female employee had her mask at her chin speaking to customers and when I asked her to please wear her mask for everyone's safety she responded by rolling her eyes and attempting to carelessly lift her mask. It would not stay and she said, yup it won't stay and I don't care either. She was incredibly rude and the store was filled with customers at appx 5:14pm today (2/1/2021). \nPlease note I only pointed out her sex so that it is easier to identify who the employee was out of the others who were working at this time who were all male employees.", "aspect_word": "employee, employees", "sentiment": "neg, neg, neg", "sentiment_score": "0.7306, 0.7140, 0.6390", "emotion": "anger, neutral, neutral" }, { "review_id": "5AN6ErX858sWNLxygerlUg", "business_id": "mQtDQblKR8-RY295XLyGMA", "user_id": "2LYEfqSf9eNSiLvglI74iQ", "date": "2019-06-04 21:30:55", "stars": 5.0, "text": "How does this location have no reviews? It ya da huge indoor seating area and the friendliest people! I wasn't even halfway through the door before someone poked their head up behind the counter to say hi with the biggest smile! I wish I would've taken her name . Short name starts with a maybe? \nShe was so bubbly and friendly! Service was super fast too!\nLocation has tons of parking, a drive through, and was very clean when I saw it :)", "aspect_word": "seating area, Service", "sentiment": "pos, pos", "sentiment_score": "0.4623, 0.7034", "emotion": "joy" }, { "review_id": "G8z-vFIPq5_LgDA0E2iwmw", "business_id": "OYCMbxOnPRTfyDKIhnIV2A", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2017-05-26 17:31:30", "stars": 4.0, "text": "This outpost of Smashburger is infinitely better-run than the one near my home.\nThe red-shirted managers were serving the lunch crowd (Quite busy on a Friday) and very attentive.\n\nI actually ordered the Kid's meal and the portion was just fine for me.\nGlad to see this option.\n\nStill, I wish they'd allow upgrades to sweet-potato and/or \"smash\" fries from \"regular\" fries. The sweet potato fries (to me) are much tastier.\n\nA calorie-bomb for sure - but if you stick to salads and get grilled (not fried) chicken or the (fairly decent) turkey burger you can get away with it once in a while.", "aspect_word": "managers, lunch, meal, portion, potato, fries, sweet potato fries, salads, grilled, turkey burger", "sentiment": "pos, neu, neu, pos, neu, neu, neu, pos, neu, neu, pos", "sentiment_score": "0.4514, 0.8177, 0.6454, 0.7025, 0.3806, 0.2809, 0.2584, 0.4574, 0.6389, 0.4667, 0.5542", "emotion": "neutral, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "-ewvLD21Pzs_qqvAx3zvhA", "business_id": "sz5ERF_5aciZqE1ivA9Y_Q", "user_id": "d1d95yEmD7rd1JtFTsZt5w", "date": "2018-08-27 22:53:10", "stars": 1.0, "text": "Smh! First off the employee was very dry spoken and the food was even worst! I ordered some nachos and spicy potato soft tacos. The nachos was very skimpy, the soft taco was hard (as if it was old) and the potatoes was hard and dry. Very disappointing and disgusting.", "aspect_word": "employee, food, nachos, potato, tacos, taco, potatoes", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8937, 0.8516, 0.3792, 0.4603, 0.4148, 0.4726, 0.3225, 0.7964", "emotion": "disgust, disgust, neutral" }, { "review_id": "NT7YqoF0ylJzAPNbGhdaew", "business_id": "NWjb5_ZlyUvngL5CIS6QCA", "user_id": "U5OnUxhvvxP9UchTqxzO1A", "date": "2016-11-14 18:39:23", "stars": 4.0, "text": "Heres the Scoop: This Burger King is right off of the highway. Perfect for a quick snack or the bathroom. The staff is very friendly and give quick service. The dinning area is clean and has lots of flatscreen tvs. The soda area is clean and filled with condiments. Big family diningroom size tables here as well. If you want sweet tea you must ask because its behind the counter. Floors are clean not sticky aas are the tbles thats a pleasure. so if youre in the area check out this Burger King.", "aspect_word": "snack, staff, service, dinning, soda area, condiments, diningroom, tables, tea, counter", "sentiment": "neu, pos, pos, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4686, 0.8226, 0.7961, 0.3792, 0.3388, 0.3499, 0.4673, 0.3509, 0.2189, 0.4028", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "XmEss2fTHfhjzoWurwN26A", "business_id": "HLRvheysFKngi7c07enm_Q", "user_id": "6JehEvdoCvZPJ_XIxnzIIw", "date": "2019-09-22 17:00:51", "stars": 5.0, "text": "This was my second ABE experience. The first, was just as memorable as this time. The first time, I had Banana Foster pancakes. I literally dreamed about those pancakes for months after. Why don't we have a location in Lexington?! \n\nWe arrived at about 10am on a Sunday and we were immediately seated on the patio. It's the last day of summer, and the weather and atmosphere were amazing. \n\nEveryone was super friendly! Our waiter gave us the scoop about the limited edition coffee. Garett, the manager even stopped by to check in to make sure everything was going great.\n\nTHE FOOD: I ordered the crab cakes Benedict. That meal was one of the highest priced items on the menu and at $14.99, I thought that was a steal of a deal! If you've ordered crab cakes at other places, you know that for just two crab cakes, that's usually the price. So, I have to disagree with anyone who says ABE is overpriced. I was able to substitute a biscuit instead of the English muffin and even though the biscuit was huge, there was no upcharge. Those crab cakes! How were they so good in a landlocked state?! The poached eggs were perfect too. My husband had the carrot cake pancakes, and you know I had to try those too... I have to stop now, I'm currently drooling again.", "aspect_word": "Foster pancakes, pancakes, patio, weather, atmosphere, waiter, coffee, manager, FOOD, crab cakes Benedict, meal, menu, crab cakes, price, overpriced, biscuit, English muffin, upcharge, poached, poached eggs, carrot cake pancakes", "sentiment": "neu, neu, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, neg, neg, neu, neu, neu, neg, pos, pos, pos, pos", "sentiment_score": "0.3547, 0.3363, 0.6303, 0.5201, 0.7779, 0.7006, 0.2995, 0.5953, 0.4601, 0.3669, 0.5376, 0.5054, 0.8126, 0.4462, 0.4197, 0.5403, 0.4577, 0.3866, 0.3329, 0.3427, 0.4414, 0.5633, 0.6266, 0.5635, 0.4717", "emotion": "joy, surprise, surprise, surprise, joy, neutral, neutral, joy, surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "9t2ib-TNqVfX2ixt9O9hGw", "business_id": "DszOO6k_s2wuGhTw2AsUdA", "user_id": "T217JVUkrvd2VgtrCW_zjA", "date": "2018-05-29 23:29:05", "stars": 2.0, "text": "My friend and I (who are almost 18) entered this restaurant and were treated with kindness by the hostess. As soon as our server came to the table, I knew we were in for a terrible night. She skipped all of the formalities (appetizers, special deals) and rudely asked us what we wanted to drink right off the bat. She treated us with strong disregard the entire night, and most likely assumed we couldn't pay for the meal because we look younger than we are. \n\nShe seated us directly by the noisy kitchen to be monitored even though the place was almost empty. The 2 stars are for the food and the kind hostess.\n\nI wasn't extremely upset about her treatment toward us until she seated people near us and asked them about appetizers and joked around with them. That's how I knew...\n\n...this was age discrimination.", "aspect_word": "hostess, server, table, appetizers, meal, kitchen, food", "sentiment": "pos, neg, neg, neu, neu, neu, neg, neu, pos, pos, neu, neu", "sentiment_score": "0.4611, 0.3653, 0.7967, 0.6621, 0.3196, 0.7932, 0.6163, 0.4292, 0.6849, 0.3604, 0.6511, 0.3198", "emotion": "joy, fear, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "mKwJB_xYwJJxdv9fEszzbQ", "business_id": "FR1xz_cCRWHGn6gZHa1K9g", "user_id": "DD9G_OSTN2xCjOBxHozTIA", "date": "2016-05-11 18:59:16", "stars": 2.0, "text": "You know what is annoying about this Subway? The convenience of the location. If it wasn't for me working in Maryland Farms, I would never come here again.\n\nI have repeatedly had awful service from this place. Every employee (minus one; a blonde guy) does not say thank you, you're welcome, or even a HELLO when you walk in. \n\nAs one particular man makes my sandwich, he proceeds to turn his head and sneeze. Not covering his face, bread door wide open, and sneezes! I couldn't believe what I saw. Again, today the same man is making my sandwich, then turns his head to the side and just starts to cough. The same exact situation. Am I surprised? Nope. \n\nAgain, the convenience of this location is the sole reason I go here if/when I'm craving Subway. Don't go to this location if you can help it; but I get it if you do. Desperation at it's finest here, folks.", "aspect_word": "Subway, service, employee, guy, man, sandwich, bread, door, Desperation", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.3479, 0.8411, 0.7799, 0.4869, 0.7359, 0.7267, 0.3641, 0.3782, 0.6973, 0.7927, 0.5744, 0.3004", "emotion": "neutral, disgust, disgust, surprise, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "o5k-11Jae7SE614PMsXUqA", "business_id": "oAenM-Xo_mBBP7neS7NKpA", "user_id": "WuGrrM__qrTHal6fkr9rZg", "date": "2015-01-17 04:54:29", "stars": 2.0, "text": "I came here tonight with my parents for our usual Friday night dinner. My dad wanted to try the Shrimp Festival menu items. My mom ordered several shrimp plates (one being the Shrimp Tempura). That thing tasted like a corn dog. The shrimp was hidden inside the massive amounts of tempura batter. The batter was a bit sweet. I got the lobster pizza with no cheese & basil. Again, the staff accommodated to my dietary restrictions which I was ever grateful. The pizza had one tiny sliver of lobster shell. The pizza dough or was it flatbread of some sort was delish. The pizza could have been better like adding tomato sauce to it. My dad didn't like his shrimp scampi. FYI, call in to reserve your seating instead of waiting 30 minutes especially on a Friday night. Great service as always, but the food could have been better.", "aspect_word": "dinner, menu, shrimp plates, Tempura, dog, shrimp, tempura batter, batter, lobster pizza, staff, pizza, shell, sauce, seating, service, food", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neg, neu, pos, neg, neu, neg, pos, neu, neg, neu, pos, pos", "sentiment_score": "0.7374, 0.4031, 0.4343, 0.4368, 0.3840, 0.4050, 0.3630, 0.3955, 0.4223, 0.4750, 0.3746, 0.3342, 0.4120, 0.3936, 0.5024, 0.3639, 0.5693, 0.5786, 0.3287", "emotion": "joy, neutral, joy, joy, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "nWs3QW2RRsgruckGVzJAFA", "business_id": "zURA9RblljcvEOoeZec3KA", "user_id": "ppsm8EDKjA1fp1yTCP3RrQ", "date": "2014-07-15 12:44:57", "stars": 3.0, "text": "I've had Panera Bread a few times over the years. I haven't bothered to Yelp them until now. \n\nGenerally, I do enjoy their lunch sandwiches. I enjoy the soups. Occasionally we will take home some bagels and cream cheese, usually the sweeter bagels if we do. \n\nBut I've never been loyal to them, or overly impressed for any reason. For some reason, whenever I think of Panera, overrated always pops into my mind. \n\nOn a whim, I stopped in this location for breakfast. When I'm here, I usually drive past to go to Manhattan Bagel to get my breakfast sandwich. Today, I switched it up. \n\nSo after a bacon, egg and cheese on a sesame bagel, and a large hazelnut coffee from Panera, I say it's not too bad. \n\nBut I should have kept on driving. \n\nIt wasn't that Panera was bad. It's just that for what I like, and for what I'm paying, Manhattan Bagel does that same sandwich much better, and even the coffee is better. \n\nPanera seems to smash the bagel sandwich in their sandwich maker to warm it up, when keeping the bagel intact and untouched is so much better. Panera coffee seemed to me to be slightly watered down. \n\nWhen competition 4 doors away does something better than you, what am I supposed to say? \n\nPanera is good, but will never be great. They look a lot better than what they are.", "aspect_word": "lunch sandwiches, soups, bagels, cream cheese, breakfast, breakfast sandwich, bacon, sesame bagel, hazelnut coffee, Bagel, sandwich, coffee, bagel sandwich, sandwich maker, bagel, doors, Panera", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.4829, 0.4689, 0.3495, 0.4764, 0.2910, 0.8055, 0.5910, 0.6549, 0.3601, 0.3853, 0.2547, 0.4237, 0.3791, 0.3755, 0.5345, 0.4642, 0.2452, 0.3028, 0.2258", "emotion": "neutral, neutral, joy, joy, neutral, neutral, fear, neutral, neutral, neutral, fear, neutral, neutral, neutral, fear, neutral, neutral" }, { "review_id": "3nI6i9LtIbOId9YISWkY8w", "business_id": "EoXPPhjf617rKvEtJ-gssw", "user_id": "KBFi-IdBOlSeKyBAlwerfQ", "date": "2016-03-02 18:02:23", "stars": 1.0, "text": "I get Starbucks daily. This store is definitely more convenient for my commute to work but the few times I've been there have been horrible. They are SOOOOOO slow. Like sloths. Seriously. I'm not sure what they do differently than any other Starbucks but the drinks I always get taste different than what they should. If you're looking to waste 20minutes for your morning drink & having it taste gross this is your location!", "aspect_word": "sloths, drinks, taste, drink, location", "sentiment": "neg, neg, neg, neu, neg, neg", "sentiment_score": "0.4761, 0.6246, 0.4613, 0.5116, 0.5157, 0.3349", "emotion": "neutral, fear, neutral, anger, neutral, disgust" }, { "review_id": "Y1EvGlHseUrENOGwyB5Ong", "business_id": "l0ihZeow3OuWqkmsiFKQRw", "user_id": "VlbzHJut6vDyuwm7fn_0bQ", "date": "2019-01-07 18:03:15", "stars": 1.0, "text": "Unprofessinal behavior!! This morning while I was waiting in line their usual long line, ahead of me at the cashier was a young asian female customer and her English was limited and she was shy about talking. The USPS cashier,who is a male Filipino and also speaks with an accent became impatient with this customer. When the young woman left, the USPS man complained to the next customer in line that it \"really upsets him when people can't speak English and that woman should learn English.\" So unprofessional! Especially since this guy is also asian-american!!!!! This location stinks! Unprofessional employees, long waits and NO postal machine!! This place needs to get in the 21st century!!! Stupid.", "aspect_word": "cashier, guy, employees, waits, machine", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4672, 0.4875, 0.4788, 0.6537, 0.7341, 0.4244", "emotion": "disgust, anger, disgust, neutral" }, { "review_id": "Wpbn_jb8_8tBBdDIX7qhvQ", "business_id": "y6aBgF8SQ3PpR6AaWuvIZQ", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2016-07-17 04:06:34", "stars": 4.0, "text": "I don't know about the rest of you I seldom make fried chicken at home because it is just too messy. It's much easier for me to go to Popeyes to get my fried chicken fix & not have to do all the preparation and clean-up.\n\nI really like their space taking brand Fried Chicken. This is a mild Cajun flavor Louisiana. Just to give it a different taste & a nice crunchy exterior & moist interior. I am also impressed with their new non- original flavor of plain fried chicken.\n\nI put their biscuits second to Hardee's, which in my opinion are the best in town. Red beans and rice is something I've just grown up on & I love them. There flavoring is always spot on. So many places have trouble cooking rice, but it is always cooked perfectly. LOL, they have the secret down. Try it.....you will be hooked. Their prices are very good also, in my opinion.\n\nWhat's a girl to do? Personally I'll take the Mustang so it's the most amazing and continue to enjoy Fried Chicken from them & their efforts.", "aspect_word": "fried, chicken, fried chicken, Fried Chicken, Cajun, flavor, taste, exterior, interior, biscuits, Red beans, rice, flavoring, prices", "sentiment": "neg, neu, neu, pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4175, 0.3105, 0.4713, 0.4464, 0.4319, 0.2582, 0.2776, 0.4824, 0.6593, 0.6831, 0.6883, 0.4601, 0.4322, 0.4648, 0.4412, 0.5676, 0.4769, 0.4613", "emotion": "joy, joy, neutral, joy, surprise, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "RI0K9fWUjv6YS0FX_tvB9w", "business_id": "_L4N2qjUUZWR9BELd4oemg", "user_id": "I1Kn2D6aS__ik2GJnoPLIQ", "date": "2013-04-29 16:08:18", "stars": 4.0, "text": "I hate reviewing chains, because the heart of a franchise is consistency. What's the difference between one Starbucks and another? Nothing, if they're doing it right. This one does it right, but the staff is above and beyond. I stop in here whenever I visit IKEA and I'm always greeted warmly. They make conversation, they ask how my day is, they spell my name right = these are good people. This is also a good place to run into Deanna S., but that is probably true of any Starbucks.", "aspect_word": "staff, Starbucks", "sentiment": "pos, neu", "sentiment_score": "0.7531, 0.4424", "emotion": "anger, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "nIzRT61qidoZv0MiYuczbg", "business_id": "SvyQvFlUb3R-8KhEIFPRxQ", "user_id": "0mLmSlZF6hM8KeUKojd39g", "date": "2017-10-06 19:46:12", "stars": 1.0, "text": "So i used to work there and what not. I still went in.. up until today where anil the manger asked well screamed if i was pregnant..felt so embarrassed. I will not come in anymore. So disappointed by this. You never ask a lady if they are pregnant. I'm a customer now. Not an employee.", "aspect_word": "manger, employee", "sentiment": "neg, neg, neg", "sentiment_score": "0.8660, 0.5230, 0.7404", "emotion": "neutral, neutral, neutral, sadness, sadness, sadness, neutral, sadness, neutral" }, { "review_id": "GQ0nTbCbv8RkTc-uxD9Q3A", "business_id": "EBkn2pPjEexIjKZoD4H3OQ", "user_id": "2gIOVJFi6qhKxm6wTmuB-g", "date": "2016-11-21 16:51:40", "stars": 1.0, "text": "DIRTY DINING ALERT!!!!\n\nhttp://www.abcactionnews.com/money/consumer/dirty-dining/dirty-dining-kentucky-fried-chicken-temporarily-closed-after-live-roaches-seen-in-the-kitchen\n\nDirty Dining: Kentucky Fried Chicken temporarily closed after live roaches seen in the kitchen\n\nOn-the-bone chicken pieces seasoned with Colonel Sanders' 'Original Recipe' may have had some extra ingredients put in after inspectors found live roaches crawling near their food.\n\nOur ABC Action News I-Team uncovering that state inspectors shut down the Kentucky Fried Chicken at 3102 E. College Avenue on Friday September 23 after seeing 18 live and dead roaches near the prep table, ice machine, hot holding units, fountain machine.\n\nThey also found roach droppings on a hole in the wall behind the prep table in this Ruskin KFC location. \n\nIn addition, other violations documented include: Salad at 47-degrees in the reach-in cooler when it should be at 41-degrees or colder, employees not washing their hands, equipment in poor repair and floor tiles cracked, broken or in disrepair. \n\n\nKFC Statement:\n\nFollowing the health inspection on Friday, the restaurant repaired structural issues, and underwent cleaning, as well as inspection and treatment from a licensed pest control provider. The restaurant was given permission from the health department to reopen on Saturday morning. All of our restaurants are required to follow strict operating standards, and we will continue to work with the franchisee who owns this location to be sure it meets those standards going forward.\n\nLori Eberenz\n\nKFC Spokesperson", "aspect_word": "kitchen, chicken, Recipe, food, Salad, employees, equipment, floor tiles, KFC, pest, operating, Spokesperson", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.4145, 0.5511, 0.2839, 0.3223, 0.6722, 0.3535, 0.7644, 0.5917, 0.4160, 0.3369, 0.3607, 0.2761, 0.3062, 0.2129", "emotion": "neutral, neutral, sadness, disgust, joy, neutral, neutral" }, { "review_id": "YlU063mBIxrrYFkS05wEWg", "business_id": "GEL_vUHipc20TvmIRh-33Q", "user_id": "ZqtDVMkFNhUX1S5pGZoItA", "date": "2019-04-03 17:29:40", "stars": 5.0, "text": "Never fails to impress. Food is fresh and delicious. House beverages are incredibly vibrant and bursting with flavors unknown. BUT a tad expensive, I think.\n\nIt's getting crowded in the AM rush which is a turn-off but understood.\n\nBeats the best diner food in the area by a considerable margin.", "aspect_word": "Food, House beverages, flavors, diner food", "sentiment": "pos, pos, neg, pos", "sentiment_score": "0.8381, 0.5804, 0.3552, 0.4875", "emotion": "neutral, joy, joy, surprise, neutral, neutral, neutral" }, { "review_id": "Y8d6s_6AGZ6QI4wjrgD_jQ", "business_id": "6ZSu9KV_6sc0lYS2e5oPCw", "user_id": "xG2cvesrwsLgzhGyw0nXHA", "date": "2017-12-30 13:20:10", "stars": 2.0, "text": "This place is a rip-off! Went in to send a broken phone back to manufacturer.\nI had a pre-paid lable and I was told there was a $3 taping fee or I could buy a roll of tape and do it there.\nI called the UPS store in Havertown and was told there is no taping fee. That just became my UPS store.", "aspect_word": "place", "sentiment": "neg", "sentiment_score": "0.4931", "emotion": "neutral, neutral, neutral" }, { "review_id": "5RVkwfapdmQV37npyefoTA", "business_id": "AnLMQyCA2ADEnotH7KS-9Q", "user_id": "moCR7JcRYbJvosBQjpgb7Q", "date": "2012-04-19 07:46:04", "stars": 5.0, "text": "I've been to every post office in the area, and this one is my favorite. Here's why:\n\n * The staff is very friendly, fast and efficient\n * It has 3 stations, and if they're busy they ring the bell to get another person out to help\n * It offers Saturday hours\n\nIt's not perfect, but it would get a little closer if it had a 24-hour do-it-yourself machine like Cole Village or Boise Main.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8616", "emotion": "joy, neutral, neutral" }, { "review_id": "pIfBsD6IWQfl8dTZSU9BdA", "business_id": "L7OINhojRoruY4iUl-q0zw", "user_id": "_zhw8jZJXbLCvP7EAixVRw", "date": "2014-11-22 21:21:53", "stars": 5.0, "text": "This location is at 22nd and South Street. Its a fair k y big place. The staff are usually very friendly abd kind abd they have a Pharmacy with Minute clinic. They have great sales abd discounts. The only issue is that they are not 24 hours like others atpund the city like the location at 11th and Market and 19th and chestnut. \n\nOverall they are one of the best locations! You will not be disappointed! !", "aspect_word": "place, staff, sales, locations", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5227, 0.8151, 0.4956, 0.6295", "emotion": "neutral, joy, joy, neutral, neutral, joy" }, { "review_id": "p8gk2tgE41z7Q2xPKO2YNA", "business_id": "3npVYXZ6w1nUDL3Mi9UQpA", "user_id": "j5qGEIPCKCH4AK9Cooou5g", "date": "2014-04-17 04:34:32", "stars": 4.0, "text": "So the food is pretty good. I like the $5.99 lunch deals and the drink specials. I got the boneless wings. They were yummy. I also got the $5 Margarita. That was good too. The service was decent, but nothing over the top. We will probably come back to eat here again.", "aspect_word": "food, lunch, drink, specials, boneless, wings, service", "sentiment": "pos, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.9079, 0.4488, 0.4514, 0.5543, 0.4783, 0.4454, 0.8341", "emotion": "joy, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "nUvlnQMcALmaUciNXEYqrg", "business_id": "YT0A2VuGbOAkhvJmpPXuxQ", "user_id": "jw3qChwSb6Ho0YbSh22I8w", "date": "2015-01-08 13:04:17", "stars": 2.0, "text": "I know what Texas Roadhouse is, so I don't go in expecting anything extraordinary. Free peanuts is great, large mugs of beer is really nice, and it's a hat trick when you're not seated around wailing children. Standard chain restaurant: mediocre but acceptable starters and entrees; middle shelf beer and wine choices; cocktail offerings that make you think a fruit juice factory exploded; and staff who can barely give enough of a damn to pay attention.\n\nHere's my real complaint. I ordered a ribeye, rare. I got a thin slice of steak that was just gray enough on the outside to qualify as done and probably medium rare if you turn the lights down. I pointed out to the server that there was no color to the outside of the steak, and he explains to me that you can't cook a steak that thin rare and get color on it. First, yes. You can. Second, don't lecture me on how a steak is prepared. Your job is to bring it to me. Third, if the people in the back can't cook a steak to proper doneness without cooking it well, that's OK, but don't call yourself TEXAS Roadhouse. Texans know how to cook meat. This place knows how to warm it.\n\nGo if you're hungry and it's the quickest place to sit down. Be sure you get you money's worth by eating at least 3 pounds of peanuts.", "aspect_word": "peanuts, mugs of beer, entrees, choices, cocktail offerings, juice, staff, ribeye, slice, steak, server, meat", "sentiment": "pos, pos, neu, neu, neu, neu, neg, neu, neg, neg, neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5522, 0.4860, 0.3209, 0.3558, 0.3499, 0.3260, 0.8428, 0.3802, 0.2687, 0.4404, 0.3733, 0.7007, 0.4561, 0.3544, 0.4292, 0.4497, 0.3671, 0.3763", "emotion": "surprise, joy, anger, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "BZEU57Sk2hacnH8Drs4PKg", "business_id": "Rq3Wjcg5ULV2yn-AwcmirA", "user_id": "dNgtfpC_eYmo8rAm3hnv1A", "date": "2018-08-04 09:32:07", "stars": 1.0, "text": "This is probably one of the worst mcdonalds I've been to whether you go inside or drive-thru. I try my best to stay away from this one but for convenience sake I stop by sometimes. Besides consistently having bad derive from the crew, the managers don't do much of a better job making you feel like money spent there is worth anything. Most of these Casper Company McDonalds need saving, and definitely need a new training regimen and probably a new owner.", "aspect_word": "mcdonalds, crew, managers, owner", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.5998, 0.3815, 0.8029, 0.8748, 0.3911", "emotion": "disgust, neutral, neutral, neutral, neutral" }, { "review_id": "ogwQtiIeYxQ532gkZLEraw", "business_id": "rwO1Q2WYLh-rknIsG2qJZA", "user_id": "0Pg8Ka3T7AFEpLzzADuDXg", "date": "2015-03-16 01:30:13", "stars": 1.0, "text": "I've eaten all over the world and at different Outback Steakhouses. I've never had such a bad experience as I have at this Outback on Gallatin Pike in Madison, TN.\n\nAlthough we were seated immediately, our service was inexcusable and I was very disappointed and let down. \n\nEvan T took over ten minutes just to take our drink orders and over twenty for the two alcoholic drinks to arrive. I had to ask four times just to receive more bread that should be automatic.\n\nWhen our food finally arrived at the table, we were missing the fruit for our child's meal, one of the prime rib dinners was GRILLED well done instead of medium, the other prime rib was medium rare instead of medium and was missing rice, and the the outback special came well done instead of medium rare. \n\nWe spoke to the manager and received the proper meals. She later took off only the appetizer and apologized. \n\nIn addition, the bench seating was extremely uncomfortable and the ladies restroom was well overdue for a cleaning.\n\nHere's hoping they'll improve and soon in the near future. Until that time, THIS Outback Steakhouse has lost my business.", "aspect_word": "service, drink, alcoholic drinks, bread, food, table, meal, dinners, rice, manager, meals, appetizer, bench, seating, ladies, restroom", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.8481, 0.6719, 0.3611, 0.3368, 0.7415, 0.6124, 0.7626, 0.4439, 0.4152, 0.5415, 0.5244, 0.5050, 0.2329, 0.6064, 0.3155, 0.6029, 0.2878", "emotion": "neutral, disgust, neutral, neutral, joy, sadness, neutral, sadness, neutral" }, { "review_id": "2Zj_bxCemGgtSkZw00Mn_w", "business_id": "qZF_3GegBnpVC4PjAHDrXg", "user_id": "BEpHiAfjIsYgZbCl9BNAOA", "date": "2019-10-14 20:13:17", "stars": 1.0, "text": "Took my grandson in for a quick bite to eat on 10-14-2019 at about 3:30pm before we went home and what a mistake that was. The food is as usual but the manager on this shift needs to be fired. Apparently she/he doesn't want to manage the teenage employees that want to stand around the food pickup area cussing like sailors. Hopefully my grandson didn't pick up any choice words to take home to mom and dad. Seriously \"manager,\" do your job and manage your employees. The only decent part about this visit was the young man who took my order at the register and the friendly older lady sweeping the sitting area!! What a joke. Maybe corporate should check into this.", "aspect_word": "food, manager, employees, area", "sentiment": "neg, neg, neg, neu, neu, neg, pos, neu", "sentiment_score": "0.4849, 0.8664, 0.5140, 0.6319, 0.3376, 0.3700, 0.5093, 0.3433", "emotion": "surprise, sadness, sadness, neutral, surprise, neutral, neutral" }, { "review_id": "A-Mch-hLnaz5aniXDrQRCQ", "business_id": "IZwgCD5U2izKWc5gBH6PAg", "user_id": "EH6xkCwaxkZe3YDXI9n3LA", "date": "2019-04-26 02:42:05", "stars": 5.0, "text": "My experience at this particular location was great, especially in comparison to a select few other locations!\nWe were greeted & seated promptly (within 3 minutes).Our server was very friendly & took our order in a timely manner.\n\nMy child's appetite has increased immensely, so when I asked how much an extra order of fries would be- the server actually brought him some at no charge!Our food was hot, & our service was awesome.I have no complaints for this location.Thank you for being so kind!", "aspect_word": "server, fries, food, service", "sentiment": "pos, neu, neg, pos, pos", "sentiment_score": "0.7806, 0.6404, 0.6071, 0.7609, 0.8131", "emotion": "joy, joy, joy, anger, joy" }, { "review_id": "qmzweu-8tFSQ2WhhJddLMQ", "business_id": "MXcjcEarStUi0wDzqOt9GA", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2021-03-20 17:19:26", "stars": 5.0, "text": "Love this Big Box hardware store. It may be a major chain, but the customer service is on par with a small town hardware store. Oh, wait it is a small town hardware store, that just happens to be a major chain. \n\nMoving to the Alton area from the big city of STL, the first thing I noticed on entering this Home Depot was the cleanliness. The HD close to my home was always kinda grungy and unkept. This one is kept fairly clean and well organized. \n\nThe next thing that surprised me was the customer service. The associates here, actually approach you and ask if you need assistance. They don't avoid eye contact when you meet them in an aisle. The ones who have assisted me thus far have been knowledgeable in their given area. \n\nA new feature that I've learned to take advantage of at this location, is ordering items on line that are available at this location and having them shipped to the customer service counter for pick-up. Damn, this makes life so much easier. \n\nIn the city, I was not a fan of HD, but this one is winning me over. \n\nWhen: Multiple visits within the last 6 months. \nWhy: Bought a new house", "aspect_word": "customer, service, customer service, counter", "sentiment": "neg, neg, pos, neu", "sentiment_score": "0.4504, 0.2429, 0.3402, 0.2737", "emotion": "joy, neutral, surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "sZf0qXtiQkl52gWHNpVnbA", "business_id": "4eFOGnHxVgVet0gUSF7cXg", "user_id": "atY-Fg_ukElZSdzkcLPbYw", "date": "2018-03-21 19:48:32", "stars": 1.0, "text": "Service was awful. I called to make a cater order, This guy said he was new as an assistant manager. Told me there was no manager and that he had a customer in line and hung up on me. Don't waste your money on a place where rudeness comes first. \nI called to get the district managers name and they never answered the phone.", "aspect_word": "Service, cater, manager", "sentiment": "neg, neu, neg", "sentiment_score": "0.9146, 0.5208, 0.7559", "emotion": "disgust, neutral" }, { "review_id": "swVdPPeu7Q9yUP-GGVEkgQ", "business_id": "nZZc4_SPb3UxD2AtDEtugg", "user_id": "wd3xoNaDLib8dhQ7BxUl6g", "date": "2018-11-05 16:16:41", "stars": 3.0, "text": "Just fine for grabbing a drink and going. The staff was polite, drinks were made fairly efficiently, and there's a counter area off to the side to wait for your drinks that is out of the way of people trying to order and pay. If you're looking for a place to sit and work, this isn't it. It's really just a walk-up stand kind of set up. There are rocking chairs down the hall if you want to sit and watch the tarmac, but if you need a place to hunker down I'd suggest hitting up the bar next door.", "aspect_word": "drink, staff, drinks, counter, chairs, hall, bar", "sentiment": "neu, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.8431, 0.8556, 0.6336, 0.4508, 0.8866, 0.2807, 0.3788, 0.8531", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "CNIJeu0vqUCj-2y91kZzYw", "business_id": "6Q9oAq4LVG_FbpDMIJgP7Q", "user_id": "hQgWwIjEbn47nN2BIr_LyA", "date": "2014-05-14 01:37:14", "stars": 1.0, "text": "I love KFC and Taco Bell but this particular location is the worst one in the city. Rude staff , poorly managed and bad customer service combine to give it 1 star. \n\nIf you're looking for a better one there's one by millbourne mall. \n\nIt's stores like this one that caused a great brand to deteriorate .", "aspect_word": "location, staff, customer, service", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4884, 0.8193, 0.7913, 0.6578", "emotion": "disgust, anger, neutral, neutral" }, { "review_id": "Etu-tCv5nzGJxye2YLsyBA", "business_id": "lA5BOb5Om5cn_dfwiOgbNg", "user_id": "aGUZKSRPA-MHHj6b8GhOww", "date": "2016-04-27 15:34:02", "stars": 3.0, "text": "Stopped in for quick late lunch before checking in to our hotel. The service was a little slow for the amount of people in the restaurant. For how slow it was, the restaurant could have been cleaner - dirty tables and floor needed to be swept. It's a shame as it looks like a newer McDonald's with brand new interiors.", "aspect_word": "lunch, service, tables, floor", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.6815, 0.8871, 0.7648, 0.6647", "emotion": "neutral, disgust, disgust, neutral" }, { "review_id": "N2ydHVIrbf6mevK56XTjyA", "business_id": "ef-uoHTDLBaoDZrc-MOtSg", "user_id": "6wd2YRPbmK91g9r8V5Xxew", "date": "2017-02-26 21:46:22", "stars": 4.0, "text": "We have been here quite a few times. Both dine in and drive-thru. Service is fairly quick and the staff is always friendly. There is an indoor playground. No fancy tablets for games but it is fine for us.\n\nOne star off for the place was a bit dirty this time we visited. There were food on the floor, a cleaning towel left on one of the tables. They are over all very good most of the time when we visit.", "aspect_word": "Service, staff, food, tables", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.7480, 0.8567, 0.4342, 0.5725", "emotion": "neutral, neutral, joy, neutral, disgust, joy, neutral" }, { "review_id": "uY546vRoxp5ySldqjwAD3Q", "business_id": "boQRIHiHWgnVxHqPy5FzxA", "user_id": "dvuk2AH4MSH5gWln1WwKAg", "date": "2020-01-12 21:22:52", "stars": 3.0, "text": "Came to this location with a few people due to their website saying they had an item. When we got there we found out not only do they not have the item but they can't even get said item. Confusing since the site literally said the item was in stock. Friendly staff but not very helpful. Lots of options just none of the ones we were looking for. Open to returning In the future.", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.7382", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "X6_08Q95reR7H9_MLCoSOA", "business_id": "a04CdDjRYeJ7GypiYr8sIA", "user_id": "Kdd7vOpcIhFEIfozzxf1Nw", "date": "2019-01-24 20:30:12", "stars": 1.0, "text": "Horrible, horrible, HORRIBLE!!!!!!!!!! Ordered my pizza online and the tracker said it'd be ready in about 10 mins. I got there 20 mins after my order had been placed and the pizza still wasn't made. Not only that, but the cashier, Tyquan was extremely f*****g rude!!! He was cutting me off while I was trying to explain my frustration over my pizza not being made and then proceeded to get loud and belligerent with me and literally almost came over the counter and assaulted me. After speaking with the manager AND the owner, they assured me his employment was terminated and tried to compensate for his actions. But it still doesn't change the situation. Plus, the pizza tasted horrible! NEVER AGAIN will I eat at ANY PIZZA HUT!!!!!!!!!", "aspect_word": "pizza, cashier, counter, manager, owner, PIZZA", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6280, 0.5098, 0.6000, 0.5116, 0.4099, 0.8676, 0.8210, 0.7775, 0.4953", "emotion": "fear, sadness, anger, neutral, disgust" }, { "review_id": "p_ZfrwmsbCzCrQXWqOg1Kg", "business_id": "8F75isJz4UF_5LFsyf80HA", "user_id": "0YI3p9o-ntRgRaPWpfa22Q", "date": "2021-05-04 21:50:14", "stars": 5.0, "text": "Wow super busy drive thru today around 430pm. I was in line about 30min. Once I got to the orderboard the young man was friendly and entered the order in right. At the pay window he was again friendly and read the order back to me. Pick up window made sure of my order and said thank you. \n\nI ate my frys on the way home. It was sorta disappointing they weren't hot, but they were salted. I got a chocolate shake for my husband that had a tooth pulled today. It wasn't very chocolate but that was ok. At least the machine wasn't down. My Big Mac was good.\n\nI've really never had an issue at this location.", "aspect_word": "man, shake, Mac", "sentiment": "pos, neu, pos", "sentiment_score": "0.4318, 0.3111, 0.4004", "emotion": "surprise, neutral, neutral, neutral, neutral, fear, neutral, neutral, joy, neutral, neutral" }, { "review_id": "9pGLLWpN8DCrx8s73dRiUw", "business_id": "uR8Ew5NDKj2ZPVPv-3EYgg", "user_id": "nAPU1-75Gqg71NGr_HosFA", "date": "2016-05-04 19:59:06", "stars": 2.0, "text": "5/4/16 - So updates are in order when even a manager can't get your pizza right. \"I'll credit your account for next time\" is such a misused phrase and doesn't solve anything. Asking if they can remake your pizza doesn't solve anything when you've lost your appetite for what they dished up. \n\nAnd the worst thing, not surprisingly, is it's a chain that doesn't have to work for it. I highly doubt they would ever be able to replicate the same order the SAME WAY we had a couple days ago that we were so happy with. Sad smiles all around. Just sad.\n\n_____________\nI'm a happy girl with Dominio's! I don't see one thing wrong here. Except the fact their food is incredibly fattening! Come on! It's pizza! and pizza-related items. And even though pizza is the perfect food, we all know it's not that great for you! So what? Sometimes ya just have to go for it!\n\nChicken Bacon-Tomato Bites! Omg, these are simply delectable! What IS THIS? It is chunks of very lean grilled, skewered chicken, topped with a deeply garlicky sauce, a melted combo of cheddar and mozzarella cheeses, topped with fresh tomatoes, and very crisp, lean bacon. It's so rich and deliciously tender! Get this!\n\nI also shared the traditional breadsticks with my sweetie, even though there are about 5 other kinds. Perfect with the complimentary spicy marina sauce.\n\nThere certainly are a lot of new items on Dominio's menu, which just goes to show you how long it's been since we had it.\n\nWe placed our order online and it was delivered piping hot within 20 minutes with good service and a smile.\n\nYou can't get any better than that!\n\n*****FIVE FABULOUS STARS*****", "aspect_word": "manager, pizza, food, Chicken Bacon-Tomato, Tomato Bites, grilled, skewered chicken, sauce, cheddar, mozzarella, mozzarella cheeses, tomatoes, bacon, breadsticks, marina sauce, Dominio, menu, service", "sentiment": "neg, neu, neu, neg, neu, neu, neu, pos, neu, neu, pos, neu, pos, neu, neu, pos, pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8391, 0.4897, 0.4482, 0.3383, 0.4369, 0.4473, 0.3637, 0.5027, 0.3020, 0.2956, 0.2717, 0.2652, 0.2093, 0.3064, 0.2236, 0.4198, 0.2302, 0.4901, 0.3331, 0.3964, 0.3795, 0.6889, 0.8218", "emotion": "neutral, neutral, anger, disgust, surprise, sadness, sadness, joy, surprise, joy, neutral, neutral, joy" }, { "review_id": "F5Hvo_FMD5WSRMxFs90sDQ", "business_id": "Sv8rzdwUHrugqlJiAsOOtw", "user_id": "r4dO_dGDB5omliVBngMl1g", "date": "2017-01-28 23:26:42", "stars": 5.0, "text": "I love the food at subway you can choose any food you want on almost any type of bread.the food taste great they also have pizza and salad the people who work there are very nice especially the owner and the place is clean I would recommend this place to people who want to get quick food and This is the best subway out of the one I've been", "aspect_word": "food, pizza, salad, owner", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7758, 0.7419, 0.4862, 0.3780, 0.4980, 0.5976", "emotion": "joy, joy" }, { "review_id": "7aAEt4yHIyYYo_8YatdOYA", "business_id": "Hx8DHtPTRq-Qa98fRCTofA", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2010-02-03 05:43:30", "stars": 2.0, "text": "This Burger King is in its own lot at the corner of southbound US-13 and westbound Route 273. Parking was adequate, although I'm not sure how it is when the place is busy. The restrooms and dining area were clean, as far as I could tell.\n\nI had a few issues with this particular Burger King though. Firstly, they don't give courtesy cups for water, even if you're buying food. If I don't want the soda, it seems like such a waste to buy bottled water when I could've gotten water from the water spigot at the soda fountain. Secondly, there were no condiment packets in the dining area other than salt and pepper. Seems like management has gone to some lengths to prevent people from helping themselves to complimentary amenities, which is fine if they want to minimize loss, but it also means that I probably won't be back.", "aspect_word": "Parking, restrooms, dining area, water, food, soda, soda fountain, condiment, management, amenities", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neg, neu, neg, pos", "sentiment_score": "0.3705, 0.3634, 0.4014, 0.4399, 0.6919, 0.4953, 0.5291, 0.4290, 0.5297, 0.6626, 0.3849", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "tdaz_Hl9jFGc1vcbEPlQSA", "business_id": "c2tmgBXEDS489kUoYqNYjg", "user_id": "D_LiPY3Nbb3m9ri87kEetQ", "date": "2019-07-16 19:04:29", "stars": 5.0, "text": "My family and I walked in and right away we were asked if we could be helped looking for anything specific. We were asked again by another employee if we had any questions about anything. Staff seemed to be at a good pace assisting customers. This is great for a Sunday.", "aspect_word": "employee, Staff, pace", "sentiment": "pos, pos, pos", "sentiment_score": "0.3678, 0.8022, 0.5342", "emotion": "neutral, neutral, neutral, joy, neutral" }, { "review_id": "VJCFq4Hn6CFES2Vpqkw6gQ", "business_id": "bffLbfi1IEAff5C2IHJvFA", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2014-02-01 06:09:07", "stars": 5.0, "text": "I'm hopelessly addicted to Han's cooking. His Sichuan is always a dependable standby, and I'm glad this restaurant is an option in Manayunk.\n\nLast I was here, I brought a large crew and we went for the tasting menu. It was an assault of the senses: the smells and tastes and textures of Dan Dan noodles, dumplings, soups, and a medley of other dishes blurred through my mind.\n\nBe prepared for spiciness, or ask to tone it down a little. Their tasting menu is a boot camp of hot peppery goodness in your face. Dishes rated at \"10\" make even this tin man cry.", "aspect_word": "cooking, Sichuan, crew, menu, noodles, dumplings, soups, dishes", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.5708, 0.5211, 0.3726, 0.4910, 0.4373, 0.3967, 0.3329, 0.4133, 0.2771, 0.5548", "emotion": "sadness, joy, neutral, disgust, neutral, neutral, sadness, neutral" }, { "review_id": "5h6PfzM2UEDa43cvzIYE3g", "business_id": "fuyuHRAmEDQ5kAu1rvFpgg", "user_id": "kVY32TrryLtfjTTHdWo_OA", "date": "2017-12-04 20:31:36", "stars": 4.0, "text": "Conveniently located about 5-7 minutes away from the airport, this Enterprise was one of the better rental car experiences I've had. It only took a few minutes to book the rental online and they called a day ahead to confirm my reservation as well as let us know what documents would be required to secure the rental.\n\nUpon arrival, we were warmly greeted and promptly provided keys. Trey assisted us with picking up and inspecting the rental vehicle upon return. He was so pleasant, polite, knowledgeable, and eager to assist. He was our first impression of Southern hospitality and really got our vacation off to a great start. I liked that after returning the vehicle, we were asked if we needed a ride anywhere and they were so kind as to deliver us back to the airport. Trey also asked how we felt about their customer service before we left which I found to be a nice touch from Enterprise.\n\nI would have given 5 stars but the vehicle we rented was pretty dirty / in need of a wash on the exterior , although the interior was clean and it had a 14 inch crack in the driver's side of the front windshield which Trey asked whether would be too distracting to drive. While I appreciated him acknowledging the giant crack and gaining manager approval to offer a discount because of it, I don't think a vehicle with such a huge crack in the windshield should remain part of rental inventory at all. On this day, it was also the only available vehicle of its class and capacity so we went with it.", "aspect_word": "reservation, hospitality, customer, service, exterior, interior, driver, front, windshield, manager", "sentiment": "neu, pos, pos, pos, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5644, 0.6347, 0.3700, 0.2452, 0.3455, 0.4626, 0.5371, 0.3328, 0.2664, 0.3597, 0.4716", "emotion": "neutral, neutral, joy, neutral, joy, joy, joy, neutral, sadness, surprise, neutral, neutral" }, { "review_id": "CRAbxYN90I0RC5g2E2aFSg", "business_id": "i1ubCIxMtPDG1su5PpasEA", "user_id": "4f0AP_ml0cYGdAO_zG5GLw", "date": "2014-08-06 15:26:43", "stars": 4.0, "text": "I come here pretty often. At least 3x a month. I always order the same thing; chicken nuggets and fries. They give me what I need and are very polite. Last time I went, though, the breading on my nuggets was a bit under cooked. It didn't bother me that much, but they need to make sure that doesn't happen again. I think there was a new guy at the pay window because someone was teaching him and he had soapy wet hands while handling my money. I got wet bills back. That kind of annoyed me. Hopefully next time they'll do better.", "aspect_word": "chicken, nuggets, fries, breading, guy, pay, bills", "sentiment": "pos, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.5117, 0.4377, 0.5186, 0.5764, 0.7599, 0.3590, 0.5372", "emotion": "neutral, neutral, neutral, disgust, neutral, sadness, anger, neutral, neutral" }, { "review_id": "VHtfIoZamm_gvm5hLuTC_A", "business_id": "FKE8zl10QQnAqrwbl3IYgA", "user_id": "32nCTmGzxba2Igv2CupEjQ", "date": "2012-04-01 17:50:43", "stars": 2.0, "text": "Panera of West Chester used to be noticeably better than other Panera locations. When you came here, you really felt at home. Especially as a regular. The employees seemed happy to be at work, the food was fresh and well made, service came with a smile and warm greetings, and it was always an all around pleasant experience. \n\nA couple of weeks ago there was a change in management, and the new manager (Amber) has really changed the place for the worse. Days she's there, the employees are noticeably less happy than days she isn't. The food isn't as fresh. Customers are just treated as customers and there is less of a \"homey\" or \"welcoming\" feeling. \n\nThere's nothing particularly exceptional about Panera of West Chester anymore, and that makes me sad. This used to be one of my favorite establishments, but no longer.", "aspect_word": "employees, food, service, management, manager", "sentiment": "pos, pos, pos, neg, neg, neg, neg", "sentiment_score": "0.7542, 0.8090, 0.7531, 0.6308, 0.7384, 0.7887, 0.5642", "emotion": "neutral, joy, fear, joy, disgust, joy, neutral, joy, sadness, sadness, neutral" }, { "review_id": "QltDaEO26DuaH49ExbNFuQ", "business_id": "tLz5Z7rlumbCCVIibS3xtw", "user_id": "g0_x4kVvJAYuk96oCcbOmw", "date": "2017-07-31 21:13:27", "stars": 1.0, "text": "Man I wish I would have seen Michelle B's review of this place. The customer service here absolutely stinks. They bait and switched me a mid sized rental when I had requested (and confirmed) a full size. When I complained that it was not what I asked for I was sharply told \"That's all we've got\". Obviously the rep was a member of the Customers Un Needed Today school of thought. Reported the nasty attitude to Hertz and my insurance company. STAY AWAY!", "aspect_word": "customer, service, rep, Customers, attitude, insurance", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8469, 0.5841, 0.6222, 0.4241, 0.6825, 0.3815", "emotion": "surprise, disgust, neutral, anger, neutral, anger, neutral" }, { "review_id": "KnfQXWl-vKo5u86KErzk_Q", "business_id": "WN8icQ2p9_uUZosXg--jNw", "user_id": "5C_C7bd6rZYgiP4puQxESQ", "date": "2015-01-01 01:24:28", "stars": 1.0, "text": "They give you like 1 sauce pack per item in the drive thru. Even if you ask for extra sauce, which I have done because I love the \"hot\" taco sauce. Then if you ask for more after seeing two sauce packets in your bag, they roll their eyes at you and give you one more packet! This happens every time. It's so annoying.", "aspect_word": "sauce, hot, taco sauce, sauce packets", "sentiment": "neu, neu, pos, pos, neu", "sentiment_score": "0.6793, 0.5043, 0.3858, 0.4158, 0.5063", "emotion": "neutral, neutral, neutral" }, { "review_id": "JqGjlMduwjyqxZk2r1Ud4w", "business_id": "UMCmHIKq4VgXU18LuWIfXA", "user_id": "cDydPBlr9o2I2mibFUUllA", "date": "2015-11-24 19:47:55", "stars": 1.0, "text": "Extremely rude people at the desk, both over the phone and in person. They told me the battery was in critical condition when it had been replaced less than a month earlier, they tried to talk me into buying a new battery despite this. A simple oil change that I had called in advance and made an appointment for took over an hour.", "aspect_word": "desk", "sentiment": "neg", "sentiment_score": "0.3789", "emotion": "anger, sadness, neutral, neutral" }, { "review_id": "TN-h9uuWmWzji-W73gtdUw", "business_id": "eWAE5rzN3RHUj66_eBL00Q", "user_id": "mPyQVHwdxjn_4X6cL-vGEw", "date": "2017-04-03 23:16:17", "stars": 5.0, "text": "This is a new Taco Bell. Taco Bell food is Taco Bell food. What separates the Taco Bell's is service. Not sure if it is leadership of this location or being new but the drive through service is very efficient and friendly. I will suggest drive through as it is much slower in the restaurant - but still friendly. I would recommend if in the Whiteland, IN area.", "aspect_word": "service", "sentiment": "pos, pos", "sentiment_score": "0.5495, 0.5154", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "h9NlDiQvBFwC33Sk9JsrQg", "business_id": "q6HaBDtVLApz8f2L9UluNA", "user_id": "BeIY6_xWnELKC6ERAhBa_Q", "date": "2012-11-22 04:00:37", "stars": 4.0, "text": "A full-fledged Starbucks INSIDE a JW Marriott resort?! Couldn't ask for a better combo! It was a nice treat to get a cold frap on a hot AZ summer day. There is nothing else for miles and miles from this resort as it is in the hills above Tucson, but well worth the drive and the bonus was this Starbucks. You don't have to be a guest here either to enjoy it and prices were the same as any other Starbucks.", "aspect_word": "Starbucks, combo, prices", "sentiment": "pos, pos, neg", "sentiment_score": "0.4073, 0.8066, 0.4080", "emotion": "surprise, joy, neutral" }, { "review_id": "uO2hyLH1XD3xqIvZmgU0EA", "business_id": "OqiI2yspKHluFjIxAhvt_g", "user_id": "oOPpW9wzGex9nuEw0Ofthw", "date": "2012-03-24 00:49:07", "stars": 1.0, "text": "What in the world happened to Outback? Prices appear to be ok, but food quality, service, and general experience, at least at this location, was surprisingly awful. In no particular order; we got food without having silverware or napkins. Our server was nowhere to be found. I had to go to the bar to ask for silverware. They said they only had one napkin roll, and that they'd tell our server that we need more. My wife's steak was way overdone. She wanted steak sauce, which took about 10 minutes, because we couldn't get any of the server's attentions. The bottle of A1 was all sticky and had dried up A1 sauce dripping down the sides of the bottle and caked all over the screw cap. Disgusting. My salmon was so incredibly salty and dry/overcooked. The manager came by and acted as if he was interested in how our meal was, but really couldn't have cared less. The table behind us was complaining because they never got their appetizer. The waitress came by to apologize to them and promised they'd get that one and another one free to take home. When it was time to pay the bill, our waitress asked how everything was, and we told her that my wife's steak was way overdone and she said \"oh, you should have told me\", but like I mentioned before, she was nowhere to be found. Even after we asked for the check, we had to wait another 15 minutes before we were presented with it. And we were charged full price for everything, including the steak. We'll never go back. Sorry Outback, we're done with you!", "aspect_word": "Prices, food, service, server, bar, silverware, napkin roll, steak, steak sauce, bottle, sauce, salmon, manager, meal, table, appetizer, waitress, bill, check, price, Outback", "sentiment": "neg, neg, neg, neu, neg, neu, neu, neu, neg, neg, neu, neg, neg, neg, neg, neg, neu, neg, neu, neu, neg, neu, neg, neg, neu, neg, neu, neg", "sentiment_score": "0.4945, 0.5859, 0.7429, 0.4396, 0.8717, 0.6585, 0.2920, 0.3451, 0.8341, 0.5701, 0.3880, 0.8447, 0.4197, 0.3508, 0.6441, 0.8669, 0.6486, 0.4385, 0.5144, 0.2678, 0.8785, 0.6467, 0.8780, 0.5883, 0.4694, 0.5915, 0.4688, 0.2528", "emotion": "disgust, neutral, neutral, neutral, disgust, disgust, disgust, neutral, neutral, neutral" }, { "review_id": "R-Sl6vYRk-R1eyjJLZ-qig", "business_id": "FZCj995CEL2G-JTiLC3Azw", "user_id": "g7pK3HSnO8VRueIn5zUt9w", "date": "2011-01-05 18:46:35", "stars": 1.0, "text": "Worse taco bell ever. Slow slow service and they always mess up the orders. This time they said they don't have the ingredients to make the things we ordered. Always so frustrating here. Wish my fiance didn't like taco bell so much! If you are in a hurry don't come here - mostly not during lunch time. \n\nThis place has the combo of KFC too which is just as slow but not as bad as when you order the Taco Bell food.", "aspect_word": "taco, service, ingredients, lunch, Taco Bell food", "sentiment": "neg, neg, neg, neu, neu", "sentiment_score": "0.6611, 0.8836, 0.3647, 0.6423, 0.4176", "emotion": "disgust, neutral, sadness, neutral, neutral" }, { "review_id": "kOjwIw3Sk8VCOECcSLMElA", "business_id": "gknnQ0ARvRCdOjpIZ5UPpQ", "user_id": "-MvmqrJGxrC6VyCOe8JQKQ", "date": "2015-06-24 00:16:24", "stars": 4.0, "text": "I had a Brazilian done by Cassandra today. She was amazing! She was very quick and talked me through what she was doing. The experience isn't very pleasant in general, but she did a good job of making it as good as it could be. I have not been sore AT ALL. The last Brazilian I had left me sore for 2 days. It was very clean and nice on the inside of the establishment.\n\nThe only reason I didn't give it 5 stars is because the woman checking me in was slightly strange. I told her someone recommended me (because that gets them $5 off their next wax), and she said that was great but never took her name. Then, when I left, she said \"So I have you down for 3 weeks from now. Does 10 still work?\" I know they need to up sell, but don't assume.", "aspect_word": "Brazilian, establishment, woman", "sentiment": "pos, neu, neg", "sentiment_score": "0.5264, 0.3996, 0.6643", "emotion": "neutral, surprise, joy, neutral, sadness, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "QQaO6EOo9OdkNC9ilVf25A", "business_id": "59hqWP1E1pfjshhHSu0OxA", "user_id": "O7F7yDkLiqn3f0gldC31fQ", "date": "2014-02-24 02:06:34", "stars": 5.0, "text": "My mom was stuck at home in Cahokia without anyone around to go shopping. I called KFC from California. The manager helped me get an order ready for a taxi to pick up.\n\nThe staff went above and beyond the call of duty. My mom is giggling, eating chicken, and thinks I am the best son, ever. Thanks!!!!", "aspect_word": "manager, staff, chicken", "sentiment": "pos, pos, neu", "sentiment_score": "0.5904, 0.6645, 0.3696", "emotion": "sadness, neutral, joy" }, { "review_id": "pm6zWBGr0SEnYkZNZf0g3A", "business_id": "3gwwGdwihsmb4TOnUOo6RA", "user_id": "huHPQSQgw4kFakc0Vq7TDA", "date": "2014-03-14 13:58:44", "stars": 4.0, "text": "I need a quick breakfast on the go this morning. I did not have any wait at the drive thru and I was greeted by a very friendly associate. She smiled took my money and told me to have a great day.... I told her I would after I had my egg white delight.. Best hangover cure around.", "aspect_word": "breakfast, wait, associate, egg white delight, hangover", "sentiment": "pos, neg, pos, pos, neu", "sentiment_score": "0.5951, 0.5194, 0.5878, 0.4023, 0.3434", "emotion": "neutral, joy, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "wFLd1slcn-viEGKXxrHi6Q", "business_id": "lqrY1tHhPkZsiOPfpoydvw", "user_id": "iuunHIsx-8Bt-R7KNiM2yw", "date": "2019-11-07 16:47:41", "stars": 1.0, "text": "Wanted to try the new impossible Whopper. Service was fine, but the food was horrible. Whopper, fries, and cheesy tots all stone cold. Put it all in the toaster oven at home to heat. Burger patty was only grilled on one side....\n\nWas thirsty so I took the lid off the tea I ordered and took a big gulp, noticed there was no ice at all in the cup, but a fly was floating dead in it. Great, ordered meatless burger and they still served up a protein anyway. \n\nDidn't have the highest expectations, but damn, they set the bar low.", "aspect_word": "Service, food, fries, Burger, tea, ice, burger, bar", "sentiment": "pos, neg, neg, neg, neu, neg, neu, neg", "sentiment_score": "0.7029, 0.7899, 0.6756, 0.4892, 0.6618, 0.4473, 0.2761, 0.4580", "emotion": "disgust, anger, neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "23-exjhRg6yjy0qbeCY0Dw", "business_id": "iimkU27dIDk-qpLY2q0aYQ", "user_id": "d0k3yQ6i-s9zC_GIKyvM_g", "date": "2016-05-16 18:34:34", "stars": 1.0, "text": "worst hair Solon ive been at, the owners (KRISTY) are just the rudest people around!!! and they do a terrible job. then yell at me the customer saying that i must be restarted and see things in a \"special\" way. how hard is it to cut hair???? and be nice to your customers. \nif the owner is there get away she will attack you verbally", "aspect_word": "hair, owners, owner", "sentiment": "neg, neg, neg", "sentiment_score": "0.7241, 0.8508, 0.7476", "emotion": "anger, neutral, surprise, fear" }, { "review_id": "yk0mxkkVX9LVsW7AshRW8A", "business_id": "8ZzBxJV2QwWtltcX2xJW3w", "user_id": "wZ-bgMbh7OkL_r1ewPexrw", "date": "2019-02-17 00:50:09", "stars": 5.0, "text": "Stopped in today, and was thrilled with the way the staff members treated me. I asked for gluten free bread, and the staff person (looked like he might have been the manager) not only said sure, but as he grabbed it from the tray, was sure to show me that it was packaged to assure me there was no cross contamination. Then, as they were making my sub, proceeded to use different gloves, knives, parchment paper, etc. to ensure no cross contamination. All 3 staff members were polite, and treated me like a normal person, instead of an annoying gluten free freak! So refreshing. Sub was great. Great job to management. You rock!", "aspect_word": "staff, bread, manager, tray, sub, paper, management", "sentiment": "pos, neu, neg, neg, neu, neu, neu, pos, pos", "sentiment_score": "0.7552, 0.2948, 0.6699, 0.5846, 0.7253, 0.5412, 0.3250, 0.7275, 0.6375", "emotion": "joy, neutral, neutral, joy, joy, joy" }, { "review_id": "V1BT5KuyT6U3PYhNDEbq2w", "business_id": "QjGf8kY2B2pw07SaM7uX4A", "user_id": "1L84JcuSzsgsF3WsRK5Rug", "date": "2019-05-11 14:58:14", "stars": 5.0, "text": "I have eaten at Steak n' Shake many times down south, especially in Florida during our many Disney trips.\nLast early 2018 I seen the announcement of one opening in Warminster. \nI got super excited. My meat staff was at full attention. \n\nAfter long delays they finally opened in December. We went opening night, but it was so busy we decided to leave and come back the next day. Well that got fucked real quick. The very next day they had a kitchen fire, and they were closed again for almost 6 months. So this week they finally reopened. This location is super convenient, since it's along our shopping route. We went for mid-afternoon visit, which was smart since there was no wait. That was a plus. The order is made fresh. \nI will say I didn't have high hopes since it's not the full menu like the \nSteak n' Shakes mostly everywhere else, but I was happily disappointed because it was excellent. \n\nMy triple with cheese was fantastic, the fries were thin and perfectly crisp. I also tried the prime steak Burger which is their bigger Burger but it didn't seem bigger and it definitely didn't have the same good juicy flavor as the double or the triple burgers. \n\nNext time, I'll have to try the shake to make sure it's as good as the shakes I've had down south.I am up by here weekly so that will be real soon.\n\nSo happy it's finally here and they're open. Please don't have another fire I can't go through that again. Viva la burgers !!!", "aspect_word": "Steak, meat staff, kitchen, wait, menu, with, cheese, fries, steak, Burger, flavor, burgers, shake, shakes, fire", "sentiment": "neu, pos, neu, neg, neu, neu, neu, neu, neg, pos, neu, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.4721, 0.3825, 0.3753, 0.6457, 0.5077, 0.3195, 0.2349, 0.2012, 0.3000, 0.2782, 0.2231, 0.4184, 0.5339, 0.3320, 0.3505, 0.3181, 0.3298, 0.3535", "emotion": "neutral, neutral, sadness, anger, surprise, joy, neutral, joy, neutral, joy, neutral, fear, neutral, joy, joy" }, { "review_id": "vLxH2ifmZw8htzm_WZCGVw", "business_id": "aGOXuqO6yhN66tLYI61Thg", "user_id": "W0DJOPsSwcAj0uqCJG8iLw", "date": "2015-05-08 02:42:30", "stars": 2.0, "text": "I went in for a sirloin burger and a salad. They did not have any sirloin burgers, so I got a fiery chicken sandwich, which didn't have the grilled onions. My salad didn't come with the croutons and dressing package. The chicken on the salad was very small, and cold. The fries we cold as well. I only live a block away, so there is no reason the food should have been cold when I got home. \n\nWhen I tried to comment online the comment page failed after a few pages. I then tried to call in the comments to the number listed on the receipt, it would not let me leave a comment because I had started the online comment. The message system gave another number for customer support, and when I called that number it just rang busy for half an hour. They clearly don't care about customer feedback. \n\nI used to be a Jack in the Box promotions person, and was Jack at store grand openings. Stores like this bring down the whole chain.", "aspect_word": "sirloin, sirloin burger, salad, sirloin burgers, chicken sandwich, grilled onions, dressing, package, chicken, fries, food, Box, promotions", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neu, neg, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.5267, 0.4322, 0.7632, 0.3893, 0.3795, 0.3487, 0.3865, 0.4021, 0.3859, 0.6612, 0.4832, 0.7373, 0.5939, 0.3239, 0.2335", "emotion": "neutral, anger, neutral, neutral, surprise, neutral" }, { "review_id": "dXl4zc6h9Bopl465ANM_IQ", "business_id": "Kgxmyd6epSRqTJGl8EtEwg", "user_id": "oZ63ZTVY_Q0-pqf_Vs5Cpw", "date": "2018-02-13 16:46:48", "stars": 3.0, "text": "Because Starbucks has the same drinks...well... everywhere, I base my Starbucks reviews on customer service and ambiance/seating areas. As someone who likes to use Starbucks to get writing done, this location is pretty okay. Late Saturday afternoon, is a little less crowded than going on a Sunday. There are plenty of seats, although I wish there were more electrical outlets. The weekend lines tend to be long, but the baristas are friendly, and they are usually pretty good at getting through orders fairly quickly, even when busy.\n\nWhat I don't like? It's always FREEZING in the seating area of this location. What's up with that? I mean, I always have to wear a heavy sweater or hoodie no matter what the temperature is. I guess that will come in handy during the summer though when it's hot.", "aspect_word": "drinks, baristas, seating", "sentiment": "neu, pos, neu", "sentiment_score": "0.4815, 0.3008, 0.5011", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, joy, surprise, neutral, neutral" }, { "review_id": "ORi2KmTzk2GxMWOBNIPbhQ", "business_id": "5YFVP_hmIXyVDU24sTKDxA", "user_id": "q3lPWLreF9PLh8lLlWgwDg", "date": "2017-10-18 02:18:50", "stars": 4.0, "text": "A short walk away from my classes. Come here time to time when I'm craving the frozen hot chocolate or whenever my friends decide to come here. \nVery quick service and they seem very friendly. Not a bad place to come study as there are a couple of tables open. Also, they do give student discounts! I didn't know Dunkin Donuts did this until they mentioned it. Yay!", "aspect_word": "frozen hot chocolate, service, tables", "sentiment": "neu, pos, neu", "sentiment_score": "0.5095, 0.8186, 0.5167", "emotion": "neutral, joy, disgust, surprise, joy" }, { "review_id": "8IPzVhvx2V32ZPDj_2kuXA", "business_id": "RzuUOVjXuyG9b8DctqAgFQ", "user_id": "-FZdniziqMlYZlBI87QB2Q", "date": "2017-06-08 21:21:27", "stars": 2.0, "text": "The food decent but the service had me irritable because when we asked for an extra drink for my 4 for 4 meal I got a very rude remark from one of the employees. But the manager was nice. I wish it didn't take so long to get my order correct.", "aspect_word": "food, service, drink, meal, employees, manager", "sentiment": "pos, neg, neu, neu, neg, pos", "sentiment_score": "0.7732, 0.8145, 0.7568, 0.8600, 0.7112, 0.6984", "emotion": "anger, joy, sadness, neutral" }, { "review_id": "5YIKTsh6AyUM6MQS5hvsZg", "business_id": "mMhs0FlVf_T_XUYCTNFa3g", "user_id": "x3Xhlf5Xgxj3KHjp9jhnkA", "date": "2020-11-07 21:44:51", "stars": 1.0, "text": "Worse experience to date! Why have appointments when they don't even matter. Showed up 230 for 3pm appointment. There were 9 cars already in line. Each car is taking 20-30 each, if not longer! What the hell! It's currently 5 pm and still 2 cars in front of me. Don't select this location for Covid testing. Please I'm doing you a favor go somewhere else!!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust, neutral, neutral, surprise, neutral" }, { "review_id": "u8eoYeu4roK3uvwndzS1GA", "business_id": "sn2oO7ExsSpNRHRr6TlgwA", "user_id": "NajX5fDsuIVzbRCKMh24Mw", "date": "2016-10-21 19:26:01", "stars": 1.0, "text": "Usually do not rate fast food places--but felt compelled to this time.\nThere was virtually no meat on the chicken thigh I received with my order-\nit was 95% breading.\nThe place is stingy with the napkins,catsup and hot sauce. There\nis none of the above out on the self service counter and one has to\ncontinually keep going up to the front and ask for more. And then-they\nonly give you 2 or 3 packets at a time.\n\nCustomer Service------A word to the OWNER of this place.\nSir-----get HAPPY--You bought a franchise in a terrific location\nin a terrific community where most of the people are friendly and polite.\nI can only presume you are making a profit. You and your family\nmembers who also work there do not give the impression that you\nare happy to wait on your Customers. If you did not want to wait\non people-then you shouldn't have bought a business in a Service Industry.\nSmile.......Be Nice......Make People Feel Happy They Chose To Eat At Your\nEstablishment. That's the way we do it here in the American Culture.\nIt's called CHARM (of which you have ZERO).", "aspect_word": "food, meat, chicken thigh, breading, sauce, service, counter, Customer, community, Service", "sentiment": "neg, neg, neu, neg, neu, neg, neu, pos, pos, neg", "sentiment_score": "0.3909, 0.5872, 0.3988, 0.5095, 0.2782, 0.2803, 0.2372, 0.4150, 0.4719, 0.3586", "emotion": "neutral, neutral, anger, neutral, surprise, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "62pXWjQjsoT3EI5QkupYlA", "business_id": "7I0mflqeGPu1NjKZ4iArbg", "user_id": "x-0oiV7QmfqZL14hYURwRA", "date": "2019-10-01 04:34:52", "stars": 3.0, "text": "My husband and I ordered our free T-Mobile Tuesday deal Impossible Whoppers yesterday. Our ordering process took awhile because of the deals we were using. The cashier required the manager to swipe several times in order to put in our order so we continually waited. I was patient since the burgers were free after all. The cleanliness of this BK was pretty bad, especially in the bathroom. As for the food, the 0% beef burgers were juicy and were some of the best ones I've tasted. We ordered fries as well which were a little cold. I felt that the service could have been better but this trip was out of convenience as we were hungry. I've been to better and cleaner locations, so in the future I would prefer to go to a different location unless it's out of convenience.", "aspect_word": "cashier, manager, burgers, food, beef, fries, service", "sentiment": "neg, neg, pos, neu, pos, neu, neu, neg", "sentiment_score": "0.4563, 0.7378, 0.4165, 0.4047, 0.3499, 0.3447, 0.3457, 0.4363", "emotion": "neutral, neutral, neutral, disgust, neutral, joy, neutral, neutral" }, { "review_id": "5YyKkzTR6TvZjdwiFtoojw", "business_id": "3ZaYy2VND0-VUPc3DqBB_A", "user_id": "Mu3GzilD0w5GzrQKycR6FQ", "date": "2020-08-13 18:22:54", "stars": 1.0, "text": "This location is awful. I came here 2 weeks ago and they told me the soda machine was down so they couldn't sell any drinks and I thought whatever not the end of the world. Today I stopped by at 1:15 to get lunch and the lady at the drive thru said the store was \"temporarily closed\" for the next 5 minutes because she needed to count her drawer.. so we said we would wait the 5 mins. We sat there for 5 mins and she says \"this is actually going to take longer than 5 mins I don't know how long it will take and I really don't want you just sitting there.\" She literally asked for us to leave when we wanted to wait. They need a new staff and maybe they will have more potential cause the workers there don't want to work.", "aspect_word": "location, soda machine, drinks, lunch, lady, staff, workers", "sentiment": "neg, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.7275, 0.4436, 0.7873, 0.8689, 0.5615, 0.6520, 0.7575", "emotion": "disgust, surprise, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "PjEH-lBF98cVvdRqLQOjug", "business_id": "eMcPPFGIngpYjxCYNwhd7Q", "user_id": "Hs3B_cFic7hkQBOx-vviKA", "date": "2021-07-15 23:42:17", "stars": 1.0, "text": "I was there at the drive through at 5:55 on 07/15/2010. The Lady on the speaker said, \" Sorry for the inconvenience but we can not take orders at this time\". I asked, You're kidding me right?\" \" She replied \"No\" . My next comment was , \"Well I don't understand it but have a great day .\" \n\n\nWhen I pulled around the building there was a worker in the drive through window and there was a lady in a car next to the window.\nJack in the box Executives OR Franchise Owners: YOU ARE ASLEEP AT THE WHEEL . Don't act surprised when your business fails. It reminds me of how people meet their significant other at a bar then later act surprised they are now married to an alcoholic. It's your business. Its your employees, It's your customers. Lets see if You want to keep customers.", "aspect_word": "bar", "sentiment": "neu", "sentiment_score": "0.8002", "emotion": "surprise, sadness, neutral, surprise, fear, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "Zz08as7R4LnOyL-VUvc3_A", "business_id": "GKrxrkKqpMmmY7P2AdoY4A", "user_id": "oVlVn5B9H16LHgdASH2PEg", "date": "2019-02-24 06:10:08", "stars": 4.0, "text": "With a great Downtown location, this is a great spot to step in and grab a coffee or tea. Their staff are very friendly, and great at giving recommendations if you aren't a good decision maker like myself. They have a small pastry section if you need a small bite of food, and are attached to the Courtyard which is great for hotel guests in the morning.\n\nKeep in mind that this isn't the kind of Starbucks that you bring your laptop and backpack to. There's one tiny table, and it's not necessarily a comfortable place to just hang out in. There's one small table in the corner of the room, and that's it. The only downside to my visits here that I've encountered is that it's not necessarily sparkling clean. Often times the counter will be a bit messy or full of crumbs and spilt drinks (granted it's a food shop, and customers tend to drops things).", "aspect_word": "location, coffee, tea, staff, food, table, counter, drinks", "sentiment": "pos, neu, neu, pos, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.4800, 0.6492, 0.7048, 0.8556, 0.4192, 0.5847, 0.5411, 0.7628, 0.3260, 0.4758", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "UkKJXui5iC-fn6c2Z87HzA", "business_id": "5p2Q-L9V5KYDelMExQNfNg", "user_id": "Lu8y2ayxVlAzuJEVfVcH4w", "date": "2013-11-12 18:36:22", "stars": 4.0, "text": "I have to say since my first experience ever at a JJ's, the Jimmy John's Lettuce Wrapped \"Unwich\" has won me over. \n\nWith double the meat, you don't miss much without the roll - well maybe just the calories and carbs. It's very filling, fresh and tasty - that won't leave you stuffed like a turkey at your desk the rest of the afternoon. \n\nPlus I love the crushed ice for my Cherry Coke/Diet Coke soda mix and my side of JJ's hot pickled peppers. I wish there was one 'round here.", "aspect_word": "Lettuce Wrapped, meat, turkey, ice, Coke, Diet, Coke soda, mix, pickled peppers", "sentiment": "pos, pos, neu, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.3326, 0.4660, 0.3642, 0.2748, 0.3084, 0.3951, 0.4062, 0.4113, 0.4139", "emotion": "joy, neutral, joy, joy, neutral" }, { "review_id": "_LJNhCNqNEfNLbtlcWYEhQ", "business_id": "R3UoVa4t-Yz0BXSNhoy3Ug", "user_id": "lxHgCtW4IsqcONal_9MQnQ", "date": "2018-09-14 03:50:28", "stars": 1.0, "text": "Lady working the to go was shaking her head through the window at us as we pulled up 20mins before they closed as she was mopping the lobby. When placing our order she told us they no longer serve the NEW salted caramel shake. She then cussed the ice cream maker and the cash register and complained that there were people in the drive thru yelling to the cook thank God they could close in the next 15mins and not have any more customers. Very rude and very unprofessional.", "aspect_word": "lobby, caramel shake, ice cream, maker, cook", "sentiment": "neu, neu, neu, neg, neg", "sentiment_score": "0.4736, 0.3870, 0.3330, 0.3031, 0.4444", "emotion": "fear, fear, anger, neutral" }, { "review_id": "0rijzFjLSInSGLvx_-xpGg", "business_id": "b66R96v0N-Mmu0jb4cVhiQ", "user_id": "Z6OjIdBXiIxZzGoDc_cWKg", "date": "2015-11-15 22:30:37", "stars": 1.0, "text": "My excitement to see a drive thru Starbucks in the neighborhood quickly turned to disappointment after waiting in a line of 3 cars for 20 minutes. When looking in while I waited 10 minutes at the window for my drink it appeared that there were only 3 employees. They looked extremely disorganized, nothing was stocked and there were only 2 customers inside of the store so it's not like they were swamped. My peppermint mocha latte was delicious as expected but something has to be improved at this location.", "aspect_word": "drink, employees, peppermint mocha latte", "sentiment": "neu, neg, pos", "sentiment_score": "0.8300, 0.7894, 0.5179", "emotion": "surprise, surprise, joy, neutral" }, { "review_id": "gtzKfMvLYQdPj6MJgOU0cQ", "business_id": "uRzXKZaiMO6NUt1iavkT7Q", "user_id": "2-emzYMEFFSOcEBF6B-0NQ", "date": "2015-08-20 22:47:37", "stars": 5.0, "text": "They are polite here. They take your name & even bring your food to your seat. They offer to get you refills on drinks & take your trash. I've never had a bad experience here. I've had the strips, nuggets, cobb salad, chicken wrap, crispy & grilled chicken sandwich (grilled is better imo) all was good", "aspect_word": "food, drinks, cobb salad, chicken wrap, grilled chicken sandwich, grilled", "sentiment": "neu, neu, neu, neu, neu, pos", "sentiment_score": "0.7505, 0.8913, 0.4336, 0.3955, 0.4122, 0.3456", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "k360zST_pUk2gEuVXJAyEw", "business_id": "BY1XPPOsQGSI1KiSXJ_tvQ", "user_id": "tS1L0ZpRSQZQMXz9E3ooTg", "date": "2015-01-01 14:06:50", "stars": 5.0, "text": "Food is good for domino's i dont really expect a chariot style pizza from dominos the price is cheap and its right down the street plus its next to a circle k for a polar pop as well the workers seem nice im only in their for like 2 mins soi dont talk to them for very long", "aspect_word": "Food, price, workers", "sentiment": "pos, pos, pos", "sentiment_score": "0.8641, 0.3897, 0.6164", "emotion": "joy" }, { "review_id": "XhVKEbD50mA79Dgw3Ns5bQ", "business_id": "0TRot0XZXjzrWLWPn9ycmg", "user_id": "RQWQTxfhGGJ7bGgJ1EnExQ", "date": "2015-12-08 14:01:42", "stars": 4.0, "text": "I've only had positive experiences here. But then again, I come during non-rush times so that could be why. Baristas are always friendly and my orders never take too long. Shout-out to the gentleman helping me with my tumbler purchase on Saturday December 5, around 2PM. He was the best! Even remembered our names to say bye as we were leaving.\n\nParking can suck. This location is usually busy when I drive by. And that drive thru line can wrap around the entire building at times. My drinks are usually correct. Sometimes not as strong as I order but eh, it's whatever. I take my order to go so can't comment on seating situations.", "aspect_word": "Baristas, Parking, location, drinks, seating", "sentiment": "pos, pos, neg, neg, neu, neg", "sentiment_score": "0.8013, 0.4287, 0.4379, 0.4608, 0.4709, 0.5312", "emotion": "neutral, neutral, neutral, anger, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "zDr5VqTqucxE5GKppAZVRQ", "business_id": "OGtK8D9vn_Dvcp1GJqJ3jg", "user_id": "TYwQtORbORzcX22xdYBx1g", "date": "2012-02-20 19:31:35", "stars": 1.0, "text": "I've never been a Taco Bell fan, but today left me with a choice. Five minutes available between appointments. Either go hungry for a few hours or stop at the only available place to get something relatively healthy. I sucked it up and pulled into the Drive-Thru. \n\nOrder was taken quickly. Price as ok. The lady at the window barely breathed a word at me. Once I got pulled out, I opened my quesadilla to uncover a completely burned piece of brown and black. Not just one side, but both sides. \n\nAnother choice, to eat or not. I chose hunger.", "aspect_word": "Taco, lady, quesadilla", "sentiment": "neu, neg, neu", "sentiment_score": "0.4695, 0.6789, 0.4043", "emotion": "neutral, neutral, sadness, neutral, surprise, neutral, neutral" }, { "review_id": "Z21zD84xNhgysl7K42gewg", "business_id": "IK71VxLnP-cvKpgE4u-GlQ", "user_id": "PnwOegp7RXfMeNAyO9fQhQ", "date": "2019-07-02 18:00:32", "stars": 2.0, "text": "Flat out not a good experience. I had never been to this fairly new location of Five Guys. When I walked in the cashier was being nice and greeting me but I couldn't hear a word she said because every other employee behind her was talking very loudly and laughing and there was an echo inside. I should have left then. I ordered a Little Cheeseburger with pickle and grilled onions and a small order of fries. It's about $12 for this and I think I had water to drink. After about 10 minutes the food was ready and I got my ketchup etc. It was horrible. None of the food had any flavor. I don't think the French fries even had a shake of salt. The only thing I really tasted was the ketchup I put on myself. I ate about half and tossed the rest in the trash on my way out. The table next to me was dirty the entire 30 minutes I was in there. Not good and probably won't be going back to any of their locations.", "aspect_word": "Flat, cashier, employee, Cheeseburger, pickle, grilled onions, fries, drink, food, ketchup, flavor, French fries, table", "sentiment": "neg, pos, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4896, 0.3419, 0.6423, 0.4000, 0.4680, 0.4900, 0.4728, 0.4440, 0.6069, 0.3695, 0.3641, 0.5932, 0.5499, 0.4538, 0.4509, 0.3909, 0.3852", "emotion": "sadness, surprise, disgust, neutral, neutral, neutral, neutral, fear, disgust, disgust, disgust, sadness, neutral" }, { "review_id": "S3sepIdHBSOkrbVl0w2_kg", "business_id": "9FlsxXTdlPf_WSo5vva-mw", "user_id": "6CFozKX_jLeGrleFQGl8-Q", "date": "2018-12-21 01:51:55", "stars": 4.0, "text": "My secret weakness is cheap Chinese food. When I have a bad day at work, you'll find me taking refuge at the Panda. The orange chicken, walnut shrimp and pepper chicken are my favorites and I rotate between the noodles or rice. It's not fine dining, certainly not gourmet, but that sweet, salty, spice makes a day better if I'm in the mood for a fix.", "aspect_word": "Chinese food, chicken, walnut shrimp, noodles, rice, dining", "sentiment": "neg, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.4860, 0.3853, 0.4147, 0.4093, 0.5839, 0.4897, 0.4171", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "JF5YK4OFjZAEP4YYlzEIfA", "business_id": "6S2kCMNIjgAdqBR-CoFyGQ", "user_id": "ow1YVonkr8G-8kFUKo-bJg", "date": "2012-11-17 16:25:52", "stars": 3.0, "text": "The nice thing about Walgreens is you pretty much know what you're getting. This location is like most others, clean, well lit, friendly service. The problems I have are with Walgreens corporate and not this location itself - dealing with name brand vs. off brand prescriptions. I want name brand, they must benefit from off brand and make purchasing name brand more difficult, etc., etc.\n\nMy husband is a diabetic and it's been a long process finding the right medication for him. We finally found the right product and this was the only pharmacy that would let us purchase it, so kudos to them for that.", "aspect_word": "location, service, medication, product", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.5767, 0.8588, 0.3445, 0.5312", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "IjgbCDNyHmX-X7Cr1X5T4g", "business_id": "elX9a3nvGMSweRaMWgSb0Q", "user_id": "bwr5uzJHnK3v9VnOFNdDXQ", "date": "2020-03-17 01:31:50", "stars": 5.0, "text": "My go-to corner Starbucks. There's not much street parking but I use the Starbucks app to place my mobile order and get there early enough to park and run in for my order. \n\nThis team almost always has my order ready on time with 90% accuracy. Good odds considering how often I go! \n\nAlways fantastic customer service. I don't think I could be so chipper that early in the morning.", "aspect_word": "customer, service", "sentiment": "pos, pos", "sentiment_score": "0.7452, 0.3789", "emotion": "neutral, neutral, joy, surprise, neutral" }, { "review_id": "3NouYjq9yakO-OTc7UqMuQ", "business_id": "PNVbv2kyUIHeJTDPis2gRg", "user_id": "0qQI-n_ZfrwBewAgr1Nt8g", "date": "2018-07-14 00:11:20", "stars": 4.0, "text": "*** MOLE MOLE MOLE ***\n\nI remember having Los Agaves mole at the other location. Mole is a sauce of complexity that makes your tastebuds dance. I'm always in on delicious mole since making it myself would mean 20+ ingredients. Someday I will make mole...maybe in a couple years..? Haha.. \n\nChicken Mole Enchiladas -- As I remember it although I thought this one had a tad bit more spiciness to it? After a bite of the molcajetes, I thought that it was not spicy anymore...lol. Two chicken enchiladas with a generous about of mole sauce served with rice and beans(beans were in a crunchy tortilla cup). \n\nMolcajetes -- Ooh spicy!! My husband ate most of this. I don't remember much since I was focused on enjoying mole. Grilled nopal, onions, peppers, salsa, avocado. Spicy, spicy. \n\nFree chips and salsa. \n\nYes, it is a bit expensive but if I were to make that mole sauce, I would be spending much more.\n\nCan I just buy bottles of mole sauce from them and put it on everything? Please, pretty please?? Getting hungry just imagining it...", "aspect_word": "sauce, mole, ingredients, Chicken Mole Enchiladas, molcajetes, chicken enchiladas, enchiladas, sauce served, rice, nopal, peppers, avocado, chips, salsa, mole sauce, bottles", "sentiment": "pos, pos, pos, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5875, 0.5697, 0.5059, 0.3739, 0.2892, 0.3342, 0.3648, 0.3017, 0.4652, 0.3800, 0.2896, 0.3120, 0.3624, 0.2498, 0.3021, 0.3257, 0.4285, 0.3746", "emotion": "neutral, neutral, joy, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "dGvQYoy9m2P173x1un0tsw", "business_id": "GYn2pPeu3rwIcWmo1m1nmA", "user_id": "RNWJx8g-TIMVn1fpNFOCvA", "date": "2012-12-05 01:23:29", "stars": 4.0, "text": "I hate to admit it in pulic, but I do like Subway. This one in particular is nice because the staff is so kind. They seem eager to please, wait patiently while I make my selection or try to say goodbye to my father on the phone. They seem interested in making sure I get what I want. \n\nThe selection at Subway is pleasing as it includes salads and sandwiches and lots of yummy cookies. For an inexpensive sandwich in Center City, this is a good choice.", "aspect_word": "staff, selection, salads, sandwiches, cookies, sandwich", "sentiment": "pos, pos, neu, neu, pos, pos", "sentiment_score": "0.8655, 0.5494, 0.4460, 0.5236, 0.7023, 0.4255", "emotion": "joy, neutral, joy, joy, neutral" }, { "review_id": "zQ8LUytbJv-uYSNokpTkFA", "business_id": "y1Z9tymuBGVDZnYZoLk-2Q", "user_id": "hvKxVM6c6ki9-xRZXP-CJw", "date": "2013-02-06 04:50:16", "stars": 5.0, "text": "Was in Philly visiting a friend and catching the Duchamps at the Philly Museum. Had Sunday brunch at Fork, and it was quite outstanding. The staff was solicitous and warm, and the ambience is conducive to good talk. While the crowd was more blue-haired than hip, the interior look of Fork is more updated and artsy. And the food..... from the butternut squash soup to the smoked pumpkin tortolini to the lightly fried halibut and chips, great care went into the preparation and presentation of each item we sampled. Even the kale salad, which might have been expected to be boring, was brought to life with creme fraiche and sourdough chips. Dessert? Think spicy fig ice cream with Madagascar chocolate cake, which tasted even better than it sounds. A nice wine list rounds out one of the best bruch experiences i've had in a long time.", "aspect_word": "brunch, staff, ambience, interior, food, butternut squash soup, pumpkin tortolini, halibut, preparation, kale salad, creme fraiche, sourdough chips, Dessert, ice cream, Madagascar chocolate, cake, wine", "sentiment": "pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, neu, neu, neu, pos, pos, neu, pos, pos", "sentiment_score": "0.3666, 0.8436, 0.8002, 0.3611, 0.5324, 0.5328, 0.4510, 0.4650, 0.3664, 0.4263, 0.4200, 0.3815, 0.4087, 0.4008, 0.4608, 0.3691, 0.4528, 0.5903", "emotion": "joy, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "mGlkofBpyhnnggSnI1yMmQ", "business_id": "T2MEAAJfAo8SSCWl_XF40Q", "user_id": "vOJo2x_vblf6Jtcrv0dc6A", "date": "2019-09-05 21:45:13", "stars": 1.0, "text": "Customer service here is horrible. The first time, we went to the pharmacist who was friendly and helpful. The second time, the male clerk greeted everyone except me. He had friendly chatter with every other customer ahead of me but was completely silent as he rang me up. He was even about to say thank you after ringing me up but purposely stopped himself and stared at me instead. The third time, there were 2 cashiers. The customer in front of me went to the male and was asking him a question. The female clerk who wasn't ringing anyone up decides to stop and listen to their conversation rather than help me, so I made eye contact with her and walked to her register. She continues listening to the other customer's conversation and slowly rings me up then after the transaction is complete leaves my purchase on her side of the counter as she walks away. I had to reach across the counter to grab my purchase. The customer behind me was also not acknowledged and left standing there as the female clerk seemed to wander off. The 2 non pharmacist employees that I've had contact with at this location are completely unprofessional and racist. The other customers who were greeted warmly during both occassions were white, I and the customer behind me today are not. If you are a person of color don't bother going here or be prepared to be treated like crap.", "aspect_word": "Customer, service, pharmacist, clerk, cashiers, female, counter, pharmacist employees", "sentiment": "neg, neg, pos, neg, neg, neg, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.7807, 0.5410, 0.3536, 0.3948, 0.3066, 0.4636, 0.6724, 0.5638, 0.5615, 0.4914, 0.5780, 0.4014, 0.3372", "emotion": "disgust, joy, anger, neutral, disgust, neutral, neutral, anger, joy, neutral, neutral" }, { "review_id": "3KMR6eNlz_wjaNH9tDrDKA", "business_id": "NpIHuh0tMIZ-6EDmmwHvZA", "user_id": "40Pgv2mAZh69ydODmj3ZsA", "date": "2014-06-30 18:53:20", "stars": 1.0, "text": "This place only receives 1 star because I have to give it a star in order to rate the location. This is one of the worst Wendy's ever. I frequent Wendy's all of the time because I love their salad. However I couldn't even purchased my food because the attitude of one of the cashiers. She was so rude I refused to give them my business. I called the 800 customer service number and then promptly left to find another Wendys. Not to mention there were two bugs on the floor\n Beware.", "aspect_word": "salad, food, attitude, cashiers, service", "sentiment": "neu, neu, neg, neg, neu", "sentiment_score": "0.4196, 0.6951, 0.5594, 0.4533, 0.1887", "emotion": "neutral, disgust, joy, disgust, anger, neutral, neutral, neutral" }, { "review_id": "BptB9sGTj6qrjUxqA4UvNw", "business_id": "c3mCdMLdqtVkJyDhTf6blw", "user_id": "FF2IGaAIUaCECCyxDDyj6A", "date": "2019-03-14 04:06:26", "stars": 3.0, "text": "This review came late after a prior experience and is a hard one for me. I've been here many times for simpler maintenance tasks such as oil changes & tires and they've been great there. But when I came in for brakes one day, they quoted me for a charge that was x3 what the website said, back in the day that pepboys.com gave you a price when you made an appointment online. And when I inquired about the rate differential, they started to get rude about it. For the basics, sure, this location does the trick and is still better than the other pep boys around the area. But beyond that, you might want to look elsewhere.", "aspect_word": "price, rate, location", "sentiment": "neg, neg, pos", "sentiment_score": "0.3632, 0.5810, 0.5537", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "bATN7O9zrU3goXkq2dhkbQ", "business_id": "qDHb_iuDuflIslhS49te0Q", "user_id": "m982bOXdBgpmVU3ROb1B2Q", "date": "2016-10-29 20:18:21", "stars": 2.0, "text": "Went thru drive thru and ordered half turkey chili, half chipotle chicken sandwich and a salad. \n\nUpon arriving home, we had:\n-oatmeal\n-Mac n cheese\n-tomato soup \n-Caesar salad\n-baguette and chips\n-cinnamon bagel with hazelnut spread \n\nWhat makes it worse is that there was only one car in front of us and two behind...no idea how they handle the lunch rush. \n\nMaking it a hard and fast rule to check my bag before driving off.\n\nOn a positive note, I've had good experiences when dining in at this location. Just not drive thru.", "aspect_word": "chili, chipotle chicken sandwich, salad, oatmeal, Mac n cheese, tomato soup, Caesar salad, baguette, chips, bagel with, hazelnut spread, lunch, rush, dining", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.6187, 0.6177, 0.7134, 0.4449, 0.4975, 0.5554, 0.4210, 0.4151, 0.4885, 0.5111, 0.4539, 0.5950, 0.2926, 0.4689", "emotion": "neutral, neutral, neutral, surprise, fear, joy, neutral, neutral" }, { "review_id": "sB1l2FVsejS6Cu_cj7aM2Q", "business_id": "QgAvtXqgqz7x3YzrlNZRtQ", "user_id": "yLljoL8Uxagzzkg85RvGYQ", "date": "2014-07-22 11:53:10", "stars": 1.0, "text": "I would give the store 0 stars if that was a an option. It is the worst managed Walmart I have ever been to and I travel the entire country. Terrible service. In fact there is no customer service. The employees do not want to be there no one wants to work it is absolutely awful", "aspect_word": "service, customer, employees", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.8755, 0.6199, 0.4627, 0.8365", "emotion": "neutral, disgust, fear, disgust" }, { "review_id": "0TFUsAPBB68-TQmL3VN0Pw", "business_id": "_zhF5SmNrE3_LQ9CkJnJ9w", "user_id": "2CCJdupLxjqxthneSuuScQ", "date": "2011-04-11 00:41:11", "stars": 5.0, "text": "Great food. I'm a fan of the Naked BBQ Burrito! They have some of the best chips and queso around! They are fast and the servings are more than enough! You will get your money's worth. If you are considering Chipotle... don't waste your time. This is where you need to go!", "aspect_word": "food, Naked BBQ Burrito, chips, queso, servings", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.9246, 0.5519, 0.8731, 0.5679, 0.7704", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "4JkI6h3qNnDhpbRMANLPcA", "business_id": "jULirodENiDyCbtOz0v9aA", "user_id": "IvX50u_2WYXh_G1xKUa2Pg", "date": "2013-08-30 08:09:20", "stars": 4.0, "text": "Decent sandwiches and super fast delivery!\n\nI order from work and I can always expect my delivery to arrive within 15 minutes of placing my order. I like sticking to \"safer\" options like the BLT and tuna 8-inch subs, and I've always been pleased with the quality of the food and the friendliness of the workers. \n\nKeep in mind that these are very fairly-priced items, and you shouldn't come here expecting to be served gourmet sandwiches that would cost twice more elsewhere. If you want something that's tasty and hits the spot that is both made in the store and delivered quickly, then this is definitely one of your safest bets!", "aspect_word": "sandwiches, delivery, BLT, food, workers", "sentiment": "pos, pos, neu, pos, pos, neu", "sentiment_score": "0.8844, 0.8771, 0.4741, 0.7952, 0.6199, 0.4070", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "Y_d6MUu-AmxgW9nXqboJcw", "business_id": "IM-dIO1caJbMcmv6BbozNQ", "user_id": "baiBKHXyPrJK7GPaUZ0U7Q", "date": "2019-03-22 22:35:00", "stars": 1.0, "text": "Might be the slowest Starbucks in the history of Starbucks. Only car in line and I waited 12 minutes for an iced coffee, which I asked for very little cream and watched her pour 1/4 cup of creamer in. They have messed numerous orders of mine up, which when you pay so kufj for coffee you expect good service. Unless you have 20 minutes to elsewhere. \n\nAttached is milk water with a dash of coffee.", "aspect_word": "iced, iced coffee, cream, coffee, service, milk water", "sentiment": "neu, neu, neg, neu, pos, neu, neu", "sentiment_score": "0.4258, 0.3878, 0.4603, 0.6237, 0.5580, 0.4031, 0.3579", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1XnQrlpILrz23v6Vl5FNJw", "business_id": "mA_CJ6PVwf2fTCotjgg_Jw", "user_id": "cufhYFdyrUAt4SWe-m0grQ", "date": "2017-06-12 16:14:36", "stars": 4.0, "text": "I don't often find myself in Brentwood but when I'm there, I like to make the most of it. I like to wander, see what's new and buy myself something pretty. And by 'pretty' I mean 'delicious.' I'm a bit embarrassed to note that I don't know the local ice cream shops in Brentwood. If I did, I would frequent them. But fate landed me in Brentwood's Hill Center complex* and the soft neon called out to me, demanding that I partake of the deliciousness.\n\nBy this stage in the game, you already know what to expect when it comes to Jeni's, so I won't belabor that point. It's fairly remarkable that the chain has taken so well to Middle Tennessee. Again, I'm a bit conflicted because there are local ice cream shops that deserve our love, admiration and dollars but dangit if Jeni's doesn't have a reliably wonderful product. It's hard to deny.\n\nThis Jeni's has the added benefit of being new. So you can anticipate all the things you have come to expect from Jeni's (quality product, nice workers, clean environment, not cheap prices) in a brand-spanking-new facility with good summer hours (closing at 11). So, stop in for decadent & original (but not off-the-wall) flavors, good-sized scoops, generous sundaes, fresh toppings, and all the samples you can fit in your ever-expanding belly.**\n\n*Is there nothing they can't make beautiful?\n**Am I projecting?", "aspect_word": "ice cream shops, neon, ice, product, workers, environment, prices, facility, flavors, scoops, sundaes, toppings, samples, expanding, belly", "sentiment": "neu, neg, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, pos, neu, pos, neu, neu, neu", "sentiment_score": "0.3413, 0.2564, 0.3982, 0.4999, 0.6325, 0.5981, 0.6532, 0.3676, 0.4715, 0.6087, 0.5155, 0.3246, 0.4485, 0.3174, 0.3628, 0.3313, 0.2779, 0.1960", "emotion": "neutral, joy, joy, neutral, joy, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "croGNy-jnMLR4LDu91mFQA", "business_id": "F-Z2J3GDTNge3K6bsbnKSw", "user_id": "oOsjFifsg7-owhmL-GLssA", "date": "2019-03-08 23:13:50", "stars": 2.0, "text": "This used to be a nice location. Lately, it's gone downhill fast.\n\nThey consistently hose up orders at drive-thru. I ordered 2 big mac meals and got 2 10-piece chicken nuggets. Any limited menu items are sold out by 2 p.m. Dining room is filthy and in need of a deep cleaning every time i go inside.\n\nIf anything, it helped me give up on fast food!", "aspect_word": "location, meals, nuggets, menu, Dining, Dining room, food", "sentiment": "pos, neu, neu, neu, neg, neg, pos", "sentiment_score": "0.7757, 0.5158, 0.3969, 0.6012, 0.5214, 0.3876, 0.5346", "emotion": "joy, neutral, neutral, neutral, neutral, disgust" }, { "review_id": "I2p0v2V4TYdSSg3Hug316g", "business_id": "Se4huafFTllxMSt9U8abcw", "user_id": "wlUa1Z8iM5q0I-WRjNmaUQ", "date": "2017-07-29 01:03:52", "stars": 4.0, "text": "this CVS is pretty nice. big and clean and kept pretty neat. some employees are nicer than others. this CVS is pretty solid I would definitely shop here again. prices are competitive! not too different from any other CVS but what do you expect from a big franchise like this.", "aspect_word": "employees, prices", "sentiment": "pos, pos", "sentiment_score": "0.8001, 0.5461", "emotion": "joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "43Dw07e8m619Q56WYuC1ow", "business_id": "a3EqwP6egYfwRthFjRd2WA", "user_id": "47oElBegLOI6wvmwpJuU7w", "date": "2013-08-19 02:16:01", "stars": 4.0, "text": "Let's be honest, if you've been to one Wendy's, you've been to them all. The reason I'll always have a fond memory of Haverford's Wendy's is when I was going to Methacton High back in the 70s, this one was the only one in the area. I kid you not. They weren't everywhere then like they are now--and it was by accident I discovered the one on Lancaster Avenue because I didn't know it was there. Their catch phrase was Hot-N-Juicy and that's exactly what the burgers were. I couldn't wait till I got out of school Friday, hop on my bike, and ride the 17 miles from my house to this Wendy's in Haverford.\n\nThey say some things never change. While about every six weeks I'll patronize my local Wendy's, I make it a point once a year to go back to Haverford. I agree with some of the other reviews that the staff isn't exactly congenial sometimes, but hey, that's to be expected at a fast-food establishment. I'm not a spring chicken anymore so I have to watch how much beef I eat, so I have the Spicy Chicken combo. Not a bad alternative. In the spring when they have their fish sandwiches, theirs are better than McDonald's or Burger King's, in my mind. Sometimes I'll swap my fries for chili because that's good stuff too.", "aspect_word": "burgers, staff, food, chicken, beef, Spicy, Chicken combo, fish sandwiches, McDonald, Burger, fries, chili", "sentiment": "neu, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4662, 0.7851, 0.4732, 0.2342, 0.3603, 0.3886, 0.2661, 0.4717, 0.4564, 0.5540, 0.6434, 0.6576", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "DzMRsIxL2gyOYZvZfKsuVA", "business_id": "N6BNi41BUH2QH7FYsPckfw", "user_id": "5DFAq-cfv88eZEW-6Nm89A", "date": "2016-02-02 20:10:59", "stars": 4.0, "text": "Not much to say here. The people who run the store are always kind to me. My packages are there when I need to pick them up. No issues at all. \n\nYou can park right in front just make sure you have change for the meter. You can also park in the center of the lot and not have to worry about paying. \n\nThe services they offer include:\n\n- packing and shipping\n- printing\n- mailbox rentals", "aspect_word": "services, rentals", "sentiment": "pos, neu", "sentiment_score": "0.4321, 0.2625", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "J88WvefL-4x_nSR3nlXTyA", "business_id": "nCPv13FPpRKGtNNIQGL5TQ", "user_id": "7fDqaGdUMccXQ4bnPwR6yg", "date": "2011-04-26 04:10:08", "stars": 3.0, "text": "True to my word, we went with their deep dish this time. \n\nWhen I think deep dish, I envision over and inch of toppings, cheese, and sauce...this was not that. Domino's deep dish is rather miss leading, they need to call it pan pizza because that's what it is. The biggest difference from the hand tossed to the \"deep dish\" was the crust was super thick all the way to the center. The amount of toppings was about the same. \n\nThe super thick crust is seasoned pretty well, it tastes like their garlic bread with pizza toppings and cheese. Not a half bad PAN pizza, but I think I'll stick with their hand tossed crust.", "aspect_word": "dish, toppings, cheese, sauce, pizza, crust, garlic bread, pizza toppings", "sentiment": "pos, neu, neu, neu, neg, neu, neg, neu, pos, neu, neu, neu", "sentiment_score": "0.4394, 0.4704, 0.4525, 0.5479, 0.2565, 0.2972, 0.3730, 0.3430, 0.6815, 0.4461, 0.4629, 0.3539", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "EswIT10sfn4xTZLYEPDAgQ", "business_id": "00jYsq4GewmNQUhGxxQDEg", "user_id": "0HosVzcIfCGMMdbtW4SWYQ", "date": "2017-05-12 01:23:49", "stars": 5.0, "text": "This review is mainly for the beauty section of this particular Walgreen's. The pharmacy is competent, as is the rest of the store, otherwise.\n\nThis location has a GREAT cosmetics/beauty section, headed up by Toni. I'm not sure how long she has been there, but I've been seeing her around for a few months now and she's nothing short of spectacular! She has such a passion for makeup and skin care. Take the time to talk to her and you'll see. She is so great with the customers and really knows her stuff. I believe she has experience in makeup artistry and has worked for Estee Lauder in the past, as I remember from our conversations. There is a difference between someone who is great with customers who is trying to make a sale (as you'd get in department stores - DUH - they work off commission, as I did more than 20 years ago when I worked for Chanel) and someone who genuinely just enjoys working with people, working in a field they have passion for. Toni just informed me that NYX cosmetics is finally coming to Walgreen's and they are setting up a HUGE display for it and I cannot wait! \n\nI say that if you are a beauty enthusiast as I am, go out of your way to this Walgreen's locations and seek out Toni in the cosmetics section. ALL drugstores should be like this one and should have beauty consultants like her working for them.", "aspect_word": "cosmetics, makeup, skin", "sentiment": "pos, pos, pos, neu", "sentiment_score": "0.4974, 0.3123, 0.2612, 0.4647", "emotion": "neutral, neutral, neutral, surprise, joy, neutral, joy, neutral" }, { "review_id": "ITsXH70ldUeMgiRvo30Lnw", "business_id": "WmGSfx0JbwNRT03ozyjb6A", "user_id": "QEqHKXoD61jM_Cd6RZuqZQ", "date": "2019-09-01 20:28:04", "stars": 5.0, "text": "Somehow everytime we come to the east coast, I always seem to go on a donut tour. \n\nWe were staying with some friends who lived right by this Federal Donuts. We've heard a lot of good things and decided to stop by here to tide us over before a brunch reservation later on. We walked over here on a Sunday morning around 11:30 AM. It wasn't too crowded and there was only 2 people in front of us. The three of us decided to just get half a dozen of the hot and fresh donuts to share. Our friend has had the other speciality donuts before but highly recommended the hot and fresh ones as all donuts are better fresh out of the fryer.\n\nThe cashier was super friendly and chatted with our friend that lived there. When she learned that my fiance and I were getting married, she comped us the iced coffee we were getting. Super friendly and generous. The donuts took a little bit to get out, but they were made to order. When we got the box, it smelled amazing and was very warm. We walked back to our friend's place before digging in.\n\nThese donuts were everything. Warm, fresh, soft, and perfect. The strawberry lavendar was my favorite. You could clearly taste the two distinct flavors, and they melded perfectly together. The cinnamon sugar one was fantastic as well. I could eat half a dozen myself. \n\nI wish I could have tried their chicken sandwich, but that's just another reason to come back next time!", "aspect_word": "donut, brunch, reservation, donuts, fryer, cashier, iced coffee, box, strawberry lavendar, flavors, cinnamon sugar one, chicken sandwich", "sentiment": "neu, neu, neu, pos, pos, neu, pos, neu, pos, neu, neu, pos, pos, pos, pos, neu", "sentiment_score": "0.3916, 0.8241, 0.3451, 0.4286, 0.4413, 0.4362, 0.4805, 0.2202, 0.2973, 0.2741, 0.3514, 0.4526, 0.5000, 0.6422, 0.3923, 0.3593", "emotion": "neutral, neutral, joy, surprise, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "cuzbB9LSG5c3wHi0o-IXwQ", "business_id": "fM76q90IixU0ZTTECUD3-A", "user_id": "JGR-cZe7dGu0nWAxn6h_pw", "date": "2021-10-30 15:22:54", "stars": 1.0, "text": "This Walgreens always has lines a mile long and never enough staff to handle the need, they never have what you need in stock, whether it's medications or other basic goods, they always wait until they run completely out before reordering, etc. I've never seen such a poorly mismanaged store, it's ridiculous.", "aspect_word": "staff, stock, store", "sentiment": "neg, neu, neg", "sentiment_score": "0.8138, 0.5769, 0.4629", "emotion": "neutral, disgust, neutral" }, { "review_id": "nNonJ8BweZyN0oZDHhUsEg", "business_id": "nZZc4_SPb3UxD2AtDEtugg", "user_id": "3mNz5nQFTIBQm0oU5mBR0w", "date": "2015-04-16 05:50:31", "stars": 2.0, "text": "Pricey Airport Starbucks\n\nSITREP\n\nThey have the basic level 2 Starbucks products & service available at this location.\n\nTHE SETUP\n\nI am not a fan of a Starbucks - whether it be in an Airport or a Stadium, etc. - that uses the location as an excuse to charge up to 35%-50% more for their product.\n\nPaid nearly $3 more for the Venti Blonde & Sausage Breakfast sandwich I could have gotten for less at my home Starbucks.\n\nTHE LOWDOWN\n\nThey got most of the goods you want at a Starbucks, but they will make you pay for the \"privilege\" of being in an airport.", "aspect_word": "service, SETUP, product, Sausage Breakfast sandwich", "sentiment": "pos, neg, neu, neu", "sentiment_score": "0.5086, 0.3455, 0.4484, 0.4494", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "rec6vw2WMoLvdrymwvcb4w", "business_id": "DNZgqIR_uCohVLuuckCyGQ", "user_id": "Ypu8T1-FIwaeUpa6-xFSjQ", "date": "2016-10-21 13:31:14", "stars": 1.0, "text": "Worst customer service ever. I came to help out friends visiting from out of town who had booked a reservation to travel for the honeymoon. The woman who \"helped\" us was extremely rude, aggressive and unprofessional. It almost appeared that we were interrupting her day by trying to book a reservation and became very impatient with us when we had questions and asked for different quotes. She also quoted us several different prices for the same reservation. We got so frustrated and disappointed in the service so we walked across the street to Enterprise, where they were absolutely lovely. Lauren gave them a great price and was extremely helpful.", "aspect_word": "customer, service, reservation, woman, prices, price", "sentiment": "neg, neg, neu, neg, neu, neg, neu, neg, pos", "sentiment_score": "0.7729, 0.6213, 0.7671, 0.7365, 0.8072, 0.6792, 0.6839, 0.8320, 0.7075", "emotion": "disgust, joy, anger, anger, neutral, joy, neutral" }, { "review_id": "WCQ27AJyjzheWoENcFwjNw", "business_id": "iGTrw3hno7Yf6e6B98VZMA", "user_id": "4-M38FPX7WsfQmmbXYD8BQ", "date": "2014-03-03 05:52:05", "stars": 2.0, "text": "I have visited this location twice and its the same result everytime...!! Bad stale cold food and horrible service! \n\nFirst time I ordered a Jr burger, fries and coke...ALL OF IT WAS COLD & STALE! so i asked the lady kindly if they could make me a fresh meal?? Chick had an attitude! I could hear her smack those crusty lips in disgust over the speaker thingy...so when i finally received my meal and checked it i noticed that it was the same stale fries just reheated and the same burger as before just blacker! SO i asked for a refund, gave them back their food and bounced!\n\nSecond time, I ordered a sprite and a corn dog....HOW CAN YOU MESS UP A SPRITE AND CORN DOG!??? well my corn dog was not cooked all the way and the sprite tasted like it needed to be changed. So i informed the girl taking my order and low and behold SHE SMACKED HER CRUSTY LIPS DISGUST!...could this possibly be the same girl or do they just hire people who hate customer service?? Either way I'm completely turned off from this place and will NEVER RETURN!", "aspect_word": "food, service, fries, meal, speaker, burger, corn, sprite, customer", "sentiment": "neg, neg, neu, neu, neg, neu, neg, neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.5867, 0.8590, 0.4527, 0.5397, 0.4660, 0.7569, 0.7541, 0.3892, 0.4544, 0.4384, 0.4331, 0.4142, 0.6339, 0.6955", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, disgust, neutral, neutral, surprise, neutral, neutral, neutral, anger, neutral, neutral, anger" }, { "review_id": "GDc7ZVKmekMQpS6ySR9rsg", "business_id": "7xx3FDTNhgY0b_doGg7BZA", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2016-02-26 06:41:20", "stars": 3.0, "text": "Drive thru in the newly refurbished Wendy's. \n\nThings went very quickly, the service was exceedingly polite, if a bit rushed. I wanted to ask for sour cream for my chili, but the guy on the headset was hard to get his attention when he wasn't looking at you. The food was good, hot and fresh, especially the fries. And that matters!", "aspect_word": "service, sour cream, chili, guy, food, fries", "sentiment": "pos, neu, neu, neg, pos, pos", "sentiment_score": "0.7800, 0.5117, 0.7798, 0.7242, 0.8547, 0.6593", "emotion": "neutral, neutral, disgust, joy" }, { "review_id": "piaJeQFqPn5Z4Dg0Ubr9Vw", "business_id": "O0e34ICtjtOZuvSN6-lGxg", "user_id": "i8zM72KrM_2A9gsbbOvUXA", "date": "2018-09-15 18:42:56", "stars": 4.0, "text": "I rarely eat at Subway because of the bread. However, it is a lot less greasy than the burger places I normally go to. There are a few qualities that are in most of the Subways I go to:\nClean\nNon-greasy\nFast service\n\nI wish they had Wifi and more comfortable seat. If they had that, I might stay. The chocolate chip cookie was delicious! Try Subway again.", "aspect_word": "bread, burger, service, seat, chocolate chip cookie", "sentiment": "neg, neu, pos, pos, pos", "sentiment_score": "0.5770, 0.3538, 0.7258, 0.5654, 0.6495", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "jLwnKt-tatQtIf8KHE-CRg", "business_id": "C4DVqnwJzFfAAnt5NliZ4Q", "user_id": "CtjC7Uuj-v7IZAuUShNbNA", "date": "2019-02-06 14:41:52", "stars": 2.0, "text": "This place NEVER has anything ready. No matter what I order, when they finally decide to take the order, it's always a 10 minute wait. When management isn't there, the employees act like it's a high school lunch period. The *only* good thing about the food never being ready is you always get fresh cooked chicken", "aspect_word": "wait, management, employees, lunch, food, chicken", "sentiment": "neg, neg, neg, neu, pos, pos", "sentiment_score": "0.4369, 0.6508, 0.7934, 0.5116, 0.3641, 0.4488", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "34No7wQM2IHdOl72ZhkN9w", "business_id": "CREJoOA96P4ggzJCBhi5Xw", "user_id": "jxXYTuYNizqkNSy-3Juc3w", "date": "2019-10-01 22:59:37", "stars": 1.0, "text": "Terrible customer service: \nI wait minutes to be greeted at drive through..\nI order my simple order nothing crazy.. \nDrive up to the window to an employees back turned while I wait another few minutes for my order.. as my meal comes out price is given to me rudely and change thrown in my hand... if this is the new way customers are treated at BK I'll take my money elsewhere.. cold food, bad attitude and lack lustered employees if you dont like your job quit", "aspect_word": "customer, service, employees, meal, price, food, attitude", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.7378, 0.5265, 0.4804, 0.6161, 0.4942, 0.7317, 0.5590, 0.7235", "emotion": "fear, neutral, anger, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, sadness" }, { "review_id": "D6S3x8SgQZd2BWjnjHMhnw", "business_id": "ny2yMwXKJxFbzZ7RD-F3ow", "user_id": "V2__oIIoNuhoPQZcbeoO9Q", "date": "2016-02-11 02:41:10", "stars": 2.0, "text": "This location is a two. Let's start with the parking lot. The parking lot was cleared of ice but has some debris on the ground. When getting out and walking to the sidewalk there was clumps of ice on the side walk. My kiddo slipped and hit hard. He was fine but the point is people are going to be walking on the side walk. CLEAR IT. \n\nWhen going in there was no welcoming a like other stores. We walked to the area for the item we were looking for and they didn't have any on the floor. So I found a worker and asked them for the item. She did not want to look in the back and told is automatically there was a waiting list. She wasn't very nice about it. \n\nFunny thing is when I have called in the passed they specifically told me there are no holds for any items. Either your there to get it on the floor or it can be gone in seconds.", "aspect_word": "parking, worker, waiting", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3348, 0.3611, 0.6341, 0.5762", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "5Bl0Rnu76dZCrdD_5pizAw", "business_id": "8wf4qYhu0miI6FzhZ5_mLQ", "user_id": "PuBoKD0j74RzFa-xQMzjmQ", "date": "2008-04-30 19:36:13", "stars": 1.0, "text": "My least favorite restaurant, perhaps ever, anywhere in the world. I hate this place. Some distant in-laws of mine decided to have family gatherings here...twice! \n\nThe food comes in huge portions and is overspiced and overpriced. There was nothing here that stood out from OnCor frozen food. \n\nThe restaurant itself is everything I hate in these fake Italian chain places. The pictures of the huge Italian family of 4 generations on the wall, the tacky decor, and the horrible, horrible acoustics, which are almost loud enough to cover up my very vocal disgust with the whole experience. Sure, just like home!\n\nThere is one and only one decent thing about this place: The spaghetti. It is pretty good.\n\nWhat's the hype about this place? I suppose it fits in perfectly with our societal mix of progressivism and soviet style, rootless culture pushed by high tech commercialism. The dolts and drones love it.", "aspect_word": "food, portions, overpriced, decor, acoustics, spaghetti, culture", "sentiment": "neg, neg, neg, neg, neg, neg, neg, pos, neg", "sentiment_score": "0.6206, 0.7471, 0.4940, 0.3267, 0.6361, 0.7155, 0.3440, 0.4511, 0.4328", "emotion": "neutral, neutral, surprise, anger, disgust, neutral, joy, neutral, neutral" }, { "review_id": "gXMhKBr-ds4eqNtreaOZIw", "business_id": "vDYkWElzs38G4vzgLqwX-A", "user_id": "KVYJN6dR6NBo8FoPpJVN6w", "date": "2014-03-13 04:43:23", "stars": 4.0, "text": "I love Jimmy Johns! There is one in my hometown, so when they opened one in IV I was so excited. Their french bread is delicious and to die for. Also, I don't know what they do to their bacon, but it's the best tasting bacon I have ever had. I've heard people complain that it's not fancy enough or that's it's just as good as subway. First off, sandwiches aren't fancy to begin with, so get off your high horse. Secondly, Subway is good only if you want a super cheap option. Yeah, you do pay a bit more, but the quality is way, way higher. The bread at Jimmy Johns is baked in house and tastes so fresh and delicious. I always get the Club Lulu and add provolone cheese.", "aspect_word": "french bread, bacon, sandwiches, Subway, quality, bread, cheese", "sentiment": "pos, pos, pos, neg, pos, pos, pos, pos", "sentiment_score": "0.7413, 0.5421, 0.8217, 0.3698, 0.5061, 0.4664, 0.7478, 0.3515", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "yh0eN49U_jt8kmYaN8HylA", "business_id": "o3LMqOyi5dCtwPSew6fmVA", "user_id": "ZlnyOtJz1WtZ8SGozcW7CA", "date": "2010-09-30 20:00:10", "stars": 4.0, "text": "One star off for not having doormats..it's really sandy here in Pinellas county and one tracks in lots of sand! The guy told me they had car mats but I didn't think it was worth the effort. Perhaps duck tape would work..hmmm..\nSolid four stars for the photo shop and front register cashier though. My friend has a 1970's Canon 35MM camera which requires a small 6 volt battery. I've looked it up and found Energizer still produces them though they have been discontinued in many places due to digital cameras. I checked CVS, Winn Dixie and Publix with no luck.\nSo when I called and the woman working in Photos said yes, I was down there in a heartbeat. Last one on the shelf too!\nThey held it for me and I was so joyful I bought a Lindt Chili Chocolate bar in celebration.\nI love to write about good customer service experiences and this was one of them.\nThey even have B/W film for us old school folks!\nNow to see how my photos turn out from their lab...", "aspect_word": "guy, cashier, Chili Chocolate bar, customer, service, film", "sentiment": "neg, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.5668, 0.2336, 0.2867, 0.4615, 0.3257, 0.2246, 0.3006", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "5_-tJh30OQY2SBfSgkjC3Q", "business_id": "VeNnuU7f8Jj9m1dIoqdtwA", "user_id": "7ZauzmeTHuR-8FqnmJbOtA", "date": "2016-05-22 12:47:43", "stars": 2.0, "text": "Stopped in for a quick bite and decided on a U Pick 2. Lobster roll on a croissant & summer corn chowder..\n\nThe corn chowder was plentiful and adequate. Creamy with moderate thickness. Taste bursting with mild peppery flavors and ample corn kernels, red peppers and small chunks of potatoes. Hint of sweetness also noted. However, the lobster roll/croissant was not to my liking. The lobster had no taste and the dressing or whatever used to make lobster salad, failed in the seasoning and taste areas.\n\nWas disappointed with this lunch. Questioning if my taste buds have out grown interest & taste for Panera Bread. Shrugs shoulders, IDK.. No rush for returning...", "aspect_word": "Lobster roll, corn, chowder, corn chowder, flavors, kernels, peppers, lobster, roll, dressing, lobster salad, seasoning, taste, lunch", "sentiment": "neu, neu, pos, pos, pos, pos, neu, neu, neg, neu, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.3219, 0.2917, 0.4737, 0.6655, 0.4346, 0.4947, 0.4062, 0.4019, 0.4700, 0.3549, 0.5850, 0.4476, 0.4373, 0.5841, 0.4889, 0.6810", "emotion": "neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, disgust, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "mv2EmhiSqFR2F8N5LK-OWg", "business_id": "Ti02P-t0Tgnqsr_MT9tPUQ", "user_id": "ei8X5pyCur3d0CGb5EbnFA", "date": "2008-07-08 15:06:58", "stars": 4.0, "text": "What with all the Wawa closings in Center City, we here in the Art Museum area are lucky. \n\nOur Wawa is not only relatively clean, but also safe. This is due to the police station located, literally, directly next door. I don't see how this location is not doing good business, there usually so many people in there.\n\nI have had some ornery cashiers, but for the most part the workers there are pretty nice. I have even witnessed some disturbingly bubbly employees at this Wawa, highly unusual. \n\nThey make good sandwiches and now they carry everyone's favorite sugar fix- Vitaminwater.", "aspect_word": "cashiers, workers, employees, sandwiches, sugar fix, Vitaminwater", "sentiment": "neg, pos, pos, pos, pos, neu", "sentiment_score": "0.4379, 0.5197, 0.5818, 0.6470, 0.3551, 0.2292", "emotion": "neutral, neutral, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "92DCDoEYqYswDzr2d_zRVQ", "business_id": "_Glb44hQtdSHOiV6UeNMVA", "user_id": "7p4fnIyAzIgkw9TCzXrg_A", "date": "2017-11-05 18:01:13", "stars": 2.0, "text": "This is the slowest Sonic I think I've ever been to. They have there awesome ordering system to tell you what steps are being taken, and when it says that your carhop is on the way' - they aren't. They take out multiple orders at a time, which I feel like slows them down. \n\nI ordered a BLT, no tomato & with cheese & they forgot the cheese. So I rang back in and the attendant was not very friendly and was speeding through the order. I again waited and it told me my car hop was on the way, and she was in fact on the way to another car. \n\nI will be passing this sonic, as I've tried to give it a few chances and it's the same slow service, bad customer service and wrong orders every time. \n\nDrive past this one folks and go to Providence.", "aspect_word": "Sonic, carhop, BLT, cheese, attendant, service, customer", "sentiment": "neg, neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.7290, 0.4575, 0.5464, 0.3698, 0.3696, 0.8772, 0.8655, 0.7917, 0.7830", "emotion": "surprise, neutral, neutral, neutral, neutral" }, { "review_id": "3UZxvaoWtassy2jwhOlcVw", "business_id": "yXq3RNi-roykb83GDLbxIQ", "user_id": "61FNJUiDqXReViksOYiILQ", "date": "2020-07-16 12:43:05", "stars": 5.0, "text": "Props to this Trader Joe's for their commitment to COVID protocols. They greet you at the door to meter folks in and have plenty of signage. They do it without sacrificing on your shopping experience. \n\nThis Trader Joe's seems bigger than most, providing for an excellent selection. Like others, they provide high quality products. Customer service is great. All this is done while keeping prices low, especially on TJ brand items.", "aspect_word": "signage, selection, products, Customer, service, prices", "sentiment": "pos, pos, pos, pos, pos, neg", "sentiment_score": "0.5221, 0.7541, 0.7405, 0.4860, 0.4895, 0.5025", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "qwyriLOit7lfImJ4e2M_xg", "business_id": "neZ57MQjD-ai__HQh5ULaw", "user_id": "yBpajT9TpzIpLtINu3Xl0w", "date": "2016-03-17 18:52:35", "stars": 3.0, "text": "A very decent BWW over in Tampa.\n\nStopped over at BWW in Tampa with some friends for lunch a couple weeks ago. The restaurant was decently clean. The waiter was nice, but he disappeared for long stretches and took a while to get our checks (a pet peeve of mine). The food and drinks were in line with normal BWW food in terms of quality.\n\nOverall, if you are looking to go to a BWW in Tampa, this won't blow your socks off or anything, but it is a fine location.", "aspect_word": "lunch, restaurant, waiter, food, drinks, location", "sentiment": "neu, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.8785, 0.5702, 0.8044, 0.3641, 0.4739, 0.3416, 0.7698", "emotion": "joy, joy, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "bzATDzdsag1YREqX4PGUOQ", "business_id": "LGASThK7vu2gBnAKWZrnWQ", "user_id": "3nIuLBsozSGcpU1Wgcw_6Q", "date": "2015-11-08 17:16:04", "stars": 3.0, "text": "Not sure how I feel. I always use Enterprise because they offer pickup/dropoff. I don't always use it, but that's what hooked me in the first place. Anyway, this last time, I think I was overcharged. I had the car for 1 week and 3 days, but got charged for 2 weeks. On top of that, the car I used was not that great. It had clearly been in a wreck at one time. There was no pamphlet in the glove box that explained how to use the features. For example, satellite radio. All I could get was advertising asking me to buy satellite radio. I'm not sure if you could actually get satellite radio...a brief manual would have helped...but, whatever. The trip is over.", "aspect_word": "box", "sentiment": "neu", "sentiment_score": "0.2954", "emotion": "neutral, neutral, neutral, sadness, sadness, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "hfhy_ilN4DxRCwxt5tjjNQ", "business_id": "n2TGZRY4xTXASWh0baHzEw", "user_id": "QV3aX7SJylMkg0uK_zaIjQ", "date": "2018-06-07 01:14:52", "stars": 1.0, "text": "Used to be my go-to Subway until my most recent (and last) trip there. Saw a large bug crawling up the wall while eating my meal...at the exact same moment, saw the guy making a sub wildly rub his hair and exclaim to the customers he was helping that he just had a spider fall on his head but not to worry it didn't fall in the sub he was making for them. Um, yeah, I'm done here and off to the Subway up the road.", "aspect_word": "Subway, meal, sub", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.4426, 0.8657, 0.5778, 0.5289", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "cL0-MNcxL8rqFjWyctIvQw", "business_id": "2zEqKRHtsX10Zc8vOd_5xQ", "user_id": "eh19Lovyy3yYd-CI40KVag", "date": "2020-12-18 14:32:49", "stars": 5.0, "text": "The staff were very polite, courteous, and they all wore a mask. \n\nI had an oil change and everything went well. Even asked if I had a coupon which is available on their website, be sure to look them up prior to your visit. \n\nI was satisfied with my experience at this Jiffy Lube location.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8654", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "GuzOJ8R61o5U0OU_Fsvm2A", "business_id": "-bcnY0PELKRomT2z7eGQ3w", "user_id": "lAm6UkAx-iujKXvnAjWbsw", "date": "2016-10-07 15:16:26", "stars": 5.0, "text": "WOW! Amazing sandwiches. A group of us at work tried them for the first time today and were all blown away. They slice the meat / cheese in front of you and I think that really added to the taste. Everything was really fresh and flavorful. We liked the rolls too - and I'm a big believer that the roll plays a critical part in the quality of a sandwich. The rolls have a good texture to them, not too tough but not mushy either. I had the Club Sub and the bacon was done just right too. The group of us - there were 6 - agreed that we'll go here over the other places in the area (Lee's, Wawa, Primo's and Jimmy John's). Those are all really good places, but the overall taste and freshness of these sandwiches was just better.", "aspect_word": "sandwiches, meat, cheese, taste, rolls, roll, sandwich, texture, Sub, bacon", "sentiment": "pos, pos, pos, pos, pos, pos, neu, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.8806, 0.6084, 0.2640, 0.5261, 0.7753, 0.5523, 0.4211, 0.7207, 0.5293, 0.2737, 0.7186, 0.5476, 0.5617", "emotion": "surprise, surprise, neutral, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "tF3Jf6BYVuNs8T39zVYcrA", "business_id": "MnFKmuHLpv347qCAcxSPzA", "user_id": "tooqtXbC1BBVv0iGGGQxug", "date": "2012-01-15 21:00:04", "stars": 5.0, "text": "I've been sitting here for over six hours. Here are some awesome things that have happened:\n\n- Two folks picked up a book off the community book shelf and read it for a bit, sitting next to each other. There is a community book shelf at this Starbucks.\n- Someone came by to ask if I wanted more hot water for my tea.\n- A kid's parents are in a long meeting here, and the owner came past and gave him stickers and trading cards. I haven't seen a little one beam that big in a long, long time. He's been engrossed for the past fifteen minutes.\n- The music's been GREAT. Miles Davis, right now.\n\nNice to find one of these with a little bit of spirit...", "aspect_word": "hot water, tea, owner, music", "sentiment": "neu, neu, neg, pos", "sentiment_score": "0.3042, 0.7741, 0.6606, 0.8189", "emotion": "neutral, joy, surprise, neutral, surprise, surprise, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "owd819F3_v5UWBaAw27LZQ", "business_id": "9QdXPBRzVRJ8HYouYKQcHw", "user_id": "jm6zCII7rtT6y04csSUUfw", "date": "2020-02-10 18:57:02", "stars": 1.0, "text": "Not normal to review a wawa, but this one is consistently terrible. All the employees are kids to concerned with jokes and having fun. The food is SO bad here. They also don't have good food serving practices or just don't care. I love getting my sandwhich cut with the same knife as everything else. I didnt want someone else's condiments on my Sandwhich or I would have ordered them. I know it's wawa and I shouldn't expect much, but come on. Wipe off your counters and clean your knifes. Every wawa in our area just proves why local delis are better. You can drive two minutes down the road (309 deli) and you will be very happy with your food.", "aspect_word": "employees, food, food serving, condiments, counters", "sentiment": "neg, neg, neg, neg, neu, neu, pos", "sentiment_score": "0.8742, 0.8251, 0.4521, 0.3618, 0.2460, 0.4968, 0.5466", "emotion": "disgust, joy, disgust, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "lydFDTiAfchrLh3iAE3HsQ", "business_id": "cAx1ItLmeD10TLCwKG9KRw", "user_id": "OznrIguWJMFfpQNlaNwYjg", "date": "2018-06-02 19:53:11", "stars": 2.0, "text": "I always rent from Hertz. And this recent trip to NOLA was no exception. \n\nOur flight got in early so we were about 45 minutes early for pick up. I only had a 24 hour rental, so I inquired about the grace period to avoid paying for a second day. Was told there was a 30 minute grace period. Then an hourly fee would kick in. Which was fine. But then the paperwork printed out charging me for an additional hour. Luckily I caught it before I signed \n\nI guess it's because I rented a cheap car this trip, but I didn't have a car assigned to me. I had to go upstairs and wander around the lot and pick out which car I wanted. I really didn't like that.", "aspect_word": "fee", "sentiment": "neg", "sentiment_score": "0.4009", "emotion": "neutral, neutral, fear, neutral, neutral, neutral, surprise, fear, sadness, neutral" }, { "review_id": "k-5DH6UsJDqM85A9Wg4xAg", "business_id": "GCCWrGIxEYXaeq1orbKbtA", "user_id": "lvrLf7yb4QD9JIKdIXaFTQ", "date": "2012-07-10 14:19:31", "stars": 4.0, "text": "Red beans & rice were spectacular - I'd come back just for those alone (5 stars)! Better than any version I've had in Louisiana.\n\nTIP: Bring a jacket and a winter beanie if you plan on eating inside. They keep it freezing cold. It was 90 degrees outside but indoors was absolute Antarctica with icy breezes from fans. We heard numerous others commenting on the (lack of) temperature, but our server didn't seem to take our \"please turn up the heat\" request too seriously.\n\nAs for the rest of the food, the bourbon glazed salmon was flavorful but just a bit overcooked for my taste (3.5 stars) and the baby carrots were sweet and crisp (4 stars). We had a coupon for free chips + queso ...they were fine but nothing I'd seek out again (3 stars). The rest of the people in my party were very satisfied with their meals. We will certainly look for a return visit to Cheddars when the family is back in town.", "aspect_word": "Red beans & rice, temperature, server, food, bourbon glazed salmon, baby carrots, chips, queso, meals", "sentiment": "pos, neg, neg, neu, pos, pos, neu, pos, neu", "sentiment_score": "0.6849, 0.4248, 0.8713, 0.4360, 0.5200, 0.6347, 0.3830, 0.2935, 0.5684", "emotion": "joy, neutral, sadness, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "PQ35FYv0V5oRi3CPH037jw", "business_id": "u88VWTcy8TxuyHBv9OVazA", "user_id": "lmL1P6wJi0Z8Jg8DTPqawQ", "date": "2020-10-16 13:49:48", "stars": 4.0, "text": "New Five Guys! We used to go to the one over in Ewing, but this is closer so we stopped in to check it out. \n\nConsidering we're still in a pandemic, I have to say they did a very nice job with their Covid-19 protocols. The tables were well spaced out and the employees masks were on properly. Everything was clean too, which is saying something since most Five Guys are a bit rough around the edges.\n\nRegarding the food. Standard Five Guys. Fries were outstanding. Burgers were good, though a few of us commented that they seemed dry or overcooked. Ill have to check that out again next time. Also, they messed up order and forgot to put raw and grilled jalapeños on. Not the end of the world but disappointing.\n\nFour stars from me. Nice solid addition to the Langhorne area.", "aspect_word": "tables, employees, food, Fries, Burgers", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.5089, 0.5407, 0.4205, 0.6204, 0.3370, 0.7187", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "DTaqTcFcjtHDL2upvh_MlA", "business_id": "xYiFhIxwluJ_qYIyScWufA", "user_id": "k2kYJSZWIiSW_79sFGpz9Q", "date": "2020-01-01 21:28:47", "stars": 1.0, "text": "This Dunkin' was terrible. The cashier was a bit too fast. The overall appearance is horrible. I just didn't have a pleasant experience. My coffee was lukewarm and my donut was stale. I won't be returning to this location. I'm sure they get most of their business because of the area. I'll pass on this Dunkin' and I recommend you do the same!", "aspect_word": "Dunkin, cashier, appearance, coffee, donut", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.4584, 0.6851, 0.5804, 0.8079, 0.7465", "emotion": "fear, surprise, disgust, sadness, sadness, neutral, neutral" }, { "review_id": "ilIWL2Vg5IGRpj_UBPXJeg", "business_id": "XQqkEWMEI_gvj7_hb6YZbQ", "user_id": "H8N_EJMZehMzaZiMtDECrA", "date": "2017-04-21 19:28:19", "stars": 3.0, "text": "I grew up in Southern California and in my small town we had a Jack in the Box that I would walk to from time to time. The one in my hometown was not the best food on the block but it was good and cheap. Now to this location in Troy, IL. The drive thru moved at a decent pace. The girl taking my order was polite and quick to confirm my order. After ordering I remember why I don't come to Jack In the Box that often... namely the wait for your food. I am not opposed to waiting for cook to order food and that is what Jack is known for. I tried their Guacamole bacon burger and it was hot and tasty. I would get it again. If you are in a rush or inpatient don't stop here but if you can wait it is worth your time and it is light on the budget.", "aspect_word": "food, pace, wait, Guacamole bacon burger", "sentiment": "pos, pos, neg, neu, neu, pos", "sentiment_score": "0.7788, 0.4979, 0.5145, 0.7393, 0.7239, 0.4971", "emotion": "neutral, joy, neutral, neutral, joy, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "y1YMJrLovoSqU-hn2tQj_Q", "business_id": "cmT2xSKa24IxYlvtUfvmfg", "user_id": "2ocseMGO-LSwSWAWr51SIQ", "date": "2020-04-07 18:01:42", "stars": 1.0, "text": "Is this the same Walmart that had two African Americans escorted out of there store for wearing mask because of the corona virus epidemic??? There were other people with masks on but the policeman just escorted them because they are racist!!!!! Shocking and disgusting!!!!! Shame on the Illinois police department never ever going to that state or town sick people there. And this is from a white person very ashamed to be white!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust, disgust" }, { "review_id": "Wnb2_Ge2YL0edTyG7RoN0w", "business_id": "FrXCK-imjV3EpfNo9Lg4bA", "user_id": "5IIB-KXnihI_FtQ2IAe1eQ", "date": "2016-03-21 02:13:42", "stars": 3.0, "text": "I go here sometimes with friends if we want to eat cheap. I went Saturday night and tried the new chili cheese hotdog. I thought it was good, not great and the hotdog was smaller than I thought it would be. As far as the rest of the food: It's adequate for fast food, the chicken nuggets are not very good. The burgers are so so. They do have good chicken fries and onion rings. Make sure to try their zesty sauce too. The employees are usually nice and polite. I have had better experiences, but also worse. I will probably visit again for a cheap meal.", "aspect_word": "chili, cheese hotdog, hotdog, food, chicken nuggets, burgers, chicken fries, onion, rings, sauce, employees, meal", "sentiment": "pos, neu, neg, neu, neu, neg, neg, pos, pos, neu, pos, pos, neu", "sentiment_score": "0.4388, 0.4409, 0.5395, 0.3461, 0.2977, 0.4975, 0.4603, 0.5524, 0.3362, 0.3674, 0.3542, 0.7542, 0.4520", "emotion": "joy, joy, neutral, neutral, neutral, neutral, disgust, joy, neutral" }, { "review_id": "1Zo8IxUug_c8n65pmB7FmQ", "business_id": "yT8DPu4dnFB_62P04V65YQ", "user_id": "YVBB9g23nuVJ0u44zK0pSA", "date": "2014-01-11 19:34:10", "stars": 2.0, "text": "There's only one speed here and it is S L O W. The menu prices are kind of dumb - the difference between a sandwich and combo varies between 1.59 and 2.09. But did I mention they are S L O W??? 3 people 15 minutes. And it's always like this. Sonic is close by and a better bet", "aspect_word": "menu prices, sandwich, combo", "sentiment": "neg, neu, neu", "sentiment_score": "0.6442, 0.8082, 0.5438", "emotion": "neutral, disgust, neutral, neutral, surprise, neutral" }, { "review_id": "NBxdyMWEY3JeLrxx0Wu0dw", "business_id": "pO1bjUULFCGIo9O2S28yoA", "user_id": "IcowqfUjDSmdwtT0vp4pRg", "date": "2015-03-24 05:00:45", "stars": 4.0, "text": "I've been to this location multiple time! My last visit was recently a couple days ago and everything was great! \n\nWhat we ordered...\n\nThe Blossom: it came out really pretty and was so delicious! I have no complaints about it all all. We will deff. Order it again!\n\nFried pickles: these were EXTREMELY salty! We we not able to enjoy them as much as the blossom for an appetizer. \n\nFull rack of ribs: I'm not a bbq or rib fan at all but the person that had these loved them! And that's a that matters! My nephew enjoyed them too \n\nRoadkill: I don't understand the concept of this steak. Personally to me it just looks and taste like a hamburger patty that is overloaded with onions, mushrooms, and cheese. I tried a little bit of this and it was overboard with the salt! I don't know what it is but it tasted like an entire salt shaker was poured all over the dish LOL!\n\nBone in ribeye: this is absolutely my favorite steak here. I've never had problems with its flavor it's always been super good! \n\nWhat I've had before here...\n\nSalmon: it was just ok! I love salmon but not the one here. \n\nBeef tips: this was my very first entree I ordered from Texas Roadhouse. I've order this entree multiple times and never disappoint me but a couple months back I found cardboard in my dish. Told my waitress and they took it off the bill. Haven't ordered it ever since. \n\nBesides the food, are service was phenomenal!!! Our server Ashlyn was super friendly, always smiled and checked on us frequently! A+ for service!!!", "aspect_word": "Blossom, pickles, appetizer, rack, ribs, rib, steak, hamburger, patty, onions, cheese, salt, salt shaker, shaker, dish, Bone, ribeye, flavor, Salmon, salmon, Beef, entree, Roadhouse, waitress, bill, food, service, server", "sentiment": "pos, neg, neu, neu, pos, pos, neu, neg, neg, neg, neg, neg, neg, neg, neu, neg, neu, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, pos, pos, pos, pos", "sentiment_score": "0.4701, 0.2296, 0.6081, 0.2697, 0.3959, 0.2728, 0.3809, 0.3661, 0.3938, 0.3306, 0.4155, 0.3792, 0.5310, 0.3558, 0.2190, 0.4249, 0.2650, 0.3003, 0.6448, 0.3612, 0.4224, 0.3842, 0.4110, 0.5929, 0.2670, 0.2765, 0.5792, 0.2400, 0.5461, 0.7397, 0.4755, 0.3969, 0.6663, 0.7221, 0.7658", "emotion": "joy, neutral, neutral, joy, neutral, neutral, disgust, neutral, neutral, neutral, neutral, anger, neutral, joy" }, { "review_id": "tNxuFES-D6FQhwPozdY5og", "business_id": "M9xubEhIgtQSSueE7mgBFg", "user_id": "PFfR9Cj84MD68TKaSzFYsw", "date": "2019-08-24 20:29:05", "stars": 1.0, "text": "I know UPS Stores are franchised. If you are going to run a business then be open NORMAL BUSINESS HOURS.... I had to ship multiple boxes today (Saturday). They close at 2:30pm. The other store in the area closes much later. I carried all my boxes to the front door and it's locked. 2:45 in the afternoon..... If you can't be open normal business hours for your customers then you should look into doing something else for a living. We will make sure we avoid coming there for our other printing and shipping needs for now on.", "aspect_word": "door", "sentiment": "neu", "sentiment_score": "0.3641", "emotion": "neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Ta5BpjFa6XvDdV66ckvCJA", "business_id": "KRBGbYMUjaFHKPVYrMDLJA", "user_id": "CAVYF687ShDp4HV0KEYrqQ", "date": "2017-10-12 13:29:42", "stars": 5.0, "text": "So, I haven't bought tires through them as of yet (I believe their prices are pretty decent) but in the last year I've stopped by this shop several times for them to check the air in my tires when the light in my car went on. Yesterday after leaving work the light came on again and I decided to stop by here on my way home. Their process I'd say for checking tire pressure has been upgraded and as I drove by, a gentleman with a notepad came from out of the shop and helped me outside in the parking lot. I told him the problem and he instructed me to park my car and another guy came by to take it to check it out. I went inside and we went over my car info and then I waited about 15 minutes until my car was ready. They were very informative letting me know that 3 tires had great tread and one was getting low and that was also the one that had a dang nail in it! (I swear, this has happened 3 times since moving to Nashville last year!) They repaired the tired free of charge (um, I know another place I went to earlier in the summer who charged me nearly $40 for a patch-up!) and made sure all of the other tires were good and replaced a sensor that was rusty in the low tire, too. Everyone here was amazing and when I actually need a tire I'll be back for sure, their service is awesome! Thanks, guys!", "aspect_word": "prices, charge, tire, service", "sentiment": "pos, neg, neg, pos", "sentiment_score": "0.7520, 0.4236, 0.4156, 0.6377", "emotion": "neutral, neutral, neutral, neutral, surprise, joy" }, { "review_id": "SediHhoKnRUIWk0vSate-Q", "business_id": "ANl5EZQnaik61jBUgr-Uxw", "user_id": "ncFloG4KmbTe1uiGjVZ9KA", "date": "2017-09-26 14:11:02", "stars": 1.0, "text": "Had workmen at my house at 7am that wanted breakfast, They decided to go to Taco Bell. Sadly at 7:30am your restaurant still wasn't open. Not good if you to be a successful business. If you are not going to be open at 7am stop advertising what you can't deliver, change your business hours !", "aspect_word": "breakfast", "sentiment": "neu", "sentiment_score": "0.8451", "emotion": "neutral, sadness, sadness" }, { "review_id": "y91lbzkMlVgQhpj-VJ8TEw", "business_id": "_nwHRgcba35E7-RACNCOtQ", "user_id": "mRqOKSc4DBuRPJ6BTv5UcA", "date": "2018-03-31 16:10:45", "stars": 3.0, "text": "We showed up around 11:15, and were sat down by 11:30. This place is slammed. We sat here for about ten minutes before someone came up to take our orders. \nWe decided on an order of the Belgium dark chocolate pancakes, and an order of the tres leche pancakes, and an appetizer of mozzarella sticks. \n\nThe mozzarella sticks come out rather quickly, followed immediately by the food. \nWe're then left sitting here for 10 minutes waiting for the waitress to come back so we can ask for utensils to eat with.. \n\nThe service today was not good. I understand a busy morning, but we had nothing to eat our food with and no waitress would stop by to help.. \n\nOverall the pancakes were yummy, but well probably stuck to coming at better times.", "aspect_word": "dark chocolate pancakes, leche pancakes, appetizer, mozzarella sticks, food, waitress, service, pancakes", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neg, neu, neg, pos", "sentiment_score": "0.5022, 0.5034, 0.4526, 0.4057, 0.4349, 0.6083, 0.8513, 0.8684, 0.7911, 0.8896, 0.6272", "emotion": "neutral, anger, neutral, neutral, neutral, sadness, neutral, neutral, joy, neutral" }, { "review_id": "cr6gWy_FZ-b9niw_RL_UgQ", "business_id": "GdYQZ6x1XX-YWL-ntphtHg", "user_id": "Tzql1xnrk8BLS3-h7-eYTQ", "date": "2013-09-29 13:45:50", "stars": 4.0, "text": "This is definitely the better of the two Taco Bells in the immediate area. How weird is it to have two within just a few miles of each other? \n\nThe parking lot is pretty tiny but the drive through lane is long enough to handle traffic. If you dine in, you can pretty much guarantee no line and very few other customers. I think the most I've seen in there is three other people.", "aspect_word": "Taco, parking, line", "sentiment": "neu, neg, neg", "sentiment_score": "0.4269, 0.6393, 0.3728", "emotion": "neutral, surprise, neutral, surprise, neutral" }, { "review_id": "Iy_svLB-HK0hJKz8rYFuEg", "business_id": "cyVZXj7hL2wf4b-3UMD6Gw", "user_id": "Ju7Yd4NyOPUFkHKUFnjTMg", "date": "2020-01-13 14:35:27", "stars": 5.0, "text": "This is a Dunkin' from the future! In all seriousness, this is a new, modern Dunkin' that has great menu choices for a quick bite and serves their cold coffees/teas from the tap. This means they serve nitro cold brew! Make sure to try it if you never have before. Pro tip: Try it without milk or sweetener first.", "aspect_word": "menu, coffees, teas, sweetener", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.6513, 0.4815, 0.4733, 0.2330", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "ApFEk0J0KIfotBFqmQNHCQ", "business_id": "aSNfp8Fp5V6EQJwZOicQkQ", "user_id": "vHc-UrI9yfL_pnnc6nJtyQ", "date": "2020-09-30 00:12:18", "stars": 5.0, "text": "Upgrading and Updating...\n\nCOVID has this place squeaky clean, and just as fast and efficient as ever. Staff is all masked up. Those handling food are sporting gloves. They've removed tables to allow more space and they've got touchless check out too! \n\nI was so surprised to see several new sandwiches on the menu too! East Coast Italian caught my eye and I thought about it for a second before the classic ham and turkey combo of #11 got me. Gotta add onion and hot peppers of course. \n\nIDK what it is about a Jimmy John's sub, but I love it. Ok. I do know it has something to do with the bread (FREAKING DELICIOUS) and the fast service.", "aspect_word": "Staff, food, tables, sandwiches, menu, ham, combo, peppers, bread, service", "sentiment": "pos, pos, neu, neu, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.7795, 0.2488, 0.4119, 0.4181, 0.8380, 0.3684, 0.3821, 0.3132, 0.4321, 0.8422", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4YDtns5snLy58dz98vACcA", "business_id": "ZErw_GdF6YdQS18OUrVZTw", "user_id": "3dhQOlrqSKWJjqmChu9Tvw", "date": "2015-08-15 00:57:08", "stars": 2.0, "text": "My husband and I have enjoyed this location for years....always the same: I order wine, he has a margarita and we have lobster pizza. Love it. \n\nOur choices from there vary, and tonight was a game changer. I ordered a small salad (no problem...have always liked their vinaigrette) and then a bowl of steamed mussels. The mussels came and they were really, really good. Great presentation, flavor and size for the money. EXCEPT....only half had opened. \n\nOur waitress, who was wonderful, noticed and insisted on sending the manager, despite our protests. I'd had plenty to eat, and did not want to make a scene. When the manager (I believe her name was Nikki) arrived, she immediately approached with a defensive attitude, starting with \"what seems to be the problem?\"...I reiterated that we had not asked for her, but went on to explain that half of the mussels served had not opened. She smiled and stated that she understood, they are \"hard to open\". My husband immediately pointed out that you should not open mussels that have been steamed and don't open on their own, and her response was that Red Lobster's are pasteurized so it's \"fine\". \n\nNeither one of us could hide our surprise to this response....she thanked us for coming in and left. \n\nEnd of story. \n\nI was and still remain stunned. \n\nWhen we go to Red Lobster, we don't expect high end fresh flown-in seafood. We don't. Our expectations are for really decent food, a nice quiet meal in the bar and consistent service. \n\nNever do we expect to have a discussion with a manager forced on us, and certainly not be treated with condescending disdain. \n\nI'm forced to re-think that lobster pizza now.", "aspect_word": "location, wine, margarita, lobster, pizza, salad, vinaigrette, bowl, steamed mussels, mussels, presentation, flavor, waitress, manager, mussels served, Lobster, seafood, food, meal, bar, service", "sentiment": "pos, neu, neu, pos, neu, neu, pos, neu, neu, neu, neu, pos, pos, pos, pos, pos, neg, neu, neu, neu, neu, neg, pos, pos, neu, pos, neg, neu, neg", "sentiment_score": "0.5410, 0.5146, 0.5058, 0.3059, 0.3772, 0.4441, 0.4112, 0.5231, 0.3389, 0.5147, 0.4728, 0.4719, 0.7363, 0.6066, 0.7660, 0.4851, 0.8265, 0.3684, 0.3203, 0.2591, 0.2061, 0.2498, 0.5633, 0.3739, 0.7214, 0.5572, 0.8590, 0.4429, 0.2901", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, surprise, joy, sadness, neutral, neutral, neutral, joy, neutral, surprise, neutral, neutral, neutral, surprise, neutral, neutral, joy, anger, fear, neutral" }, { "review_id": "8hYhI2WWq4ftu7E5JSAuIA", "business_id": "x2PYuKmTUiQfzOhAAM9_Cg", "user_id": "u1hlnnuxzHh7tPPnuWL07w", "date": "2013-06-30 14:14:06", "stars": 4.0, "text": "I go to this starbucks all the time, Most of the staff are very helpful and useful and even offer discounts when they are available, everytime they make a drink it always comes out just about to perfection, they make it better than some of the stand alone starbucks locations. \n\nThis Starbucks is a smaller one from being inside a Target, but the staff is always courteous, working and won't keep you waiting.", "aspect_word": "staff, drink, waiting", "sentiment": "pos, neu, pos, neg", "sentiment_score": "0.8484, 0.7812, 0.5829, 0.3820", "emotion": "neutral, neutral" }, { "review_id": "xUC-f71WCthkjNK0WBwUYQ", "business_id": "XK-mrAzh0cxD4U5Kmhy0fw", "user_id": "yZfv90wGiZH7Fmv-GRf26w", "date": "2015-04-18 18:59:52", "stars": 1.0, "text": "This is by far one of the worst MCD I have ever been too. Service ranges from bad to horrible. They can't figure out how to make a cheeseburger. Let's keep the mustard off of the top of the bun. Let's line up the buns and meat and cheese into orderly fashion. The one star is because apparently yelp insists I give at least one.", "aspect_word": "MCD, Service, cheeseburger, bun, buns, meat", "sentiment": "neg, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.7824, 0.6083, 0.9013, 0.4221, 0.4444, 0.4041, 0.4301", "emotion": "disgust, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "-OeMdmuBMOIt3s_QE9IfqA", "business_id": "C9PW9WsdbM3COdqhHMR2Og", "user_id": "TUUwBTIi6jP64XyiHa8ZlA", "date": "2013-11-13 00:46:54", "stars": 1.0, "text": "This is the worst dunkin donuts i have ever been too. The male cashier was extremely disrespectful and rude. He raised his voice at me and was also impatient especially when i told him i had a 99 cent coupon for a coffee. My son, who is only 8, even asked me why this man was being so mean and rude. I am never coming to this dunkin donuts again! There are plenty of other dunkin donuts around that have much better service!", "aspect_word": "dunkin, donuts, male, cashier, coffee, man, service", "sentiment": "neg, neg, neg, neg, neu, neg, neu, neu, pos", "sentiment_score": "0.5650, 0.3237, 0.8865, 0.6210, 0.8042, 0.8095, 0.3978, 0.3834, 0.5871", "emotion": "disgust, anger, anger, neutral" }, { "review_id": "utr4iA5H3bhpRtn1KQhmBw", "business_id": "4rhH2r1lL7ujqnvTwZo--w", "user_id": "NvHxW4eaIjlbrRE-9Qr-Jw", "date": "2017-11-25 05:33:28", "stars": 5.0, "text": "Call me crazy, but there are few things that make me happier than efficient Chipotle locations. A coworker brought me here for lunch, and the awesome crew went through a crazy lunch hour rush line unbelievably fast! As always with Chipotle, my food was delicious and made exactly as I wanted. The cherry on top was the great customer service!", "aspect_word": "lunch, crew, food, customer, service", "sentiment": "neu, pos, neu, pos, pos, pos", "sentiment_score": "0.8698, 0.8548, 0.5470, 0.7807, 0.7594, 0.3809", "emotion": "joy, joy" }, { "review_id": "tsMdEMzbmZNsjOImDIk_eA", "business_id": "8tDgPJUHSXb8F7diL35D0w", "user_id": "zVBfq8-qwDhWpcn2aFx3Cg", "date": "2021-02-18 22:01:00", "stars": 5.0, "text": "Excellent service. I came later in the day, freezing temps, snow and slush everywhere; Adam (the GM) and his crew of his wife, oldest son, and brother in law, were welcoming, kind, and in good spirits. They were efficient and quick. Adam is chatty in a genuine and pleasant way. After a not-so-great experience at the 38th St location, this Jiffy Lube has earned my future business.", "aspect_word": "service, crew, spirits", "sentiment": "pos, pos, pos", "sentiment_score": "0.8990, 0.4887, 0.4743", "emotion": "neutral, joy, neutral, joy, joy, neutral" }, { "review_id": "OEcOuqYIBFejYDkQ7186eg", "business_id": "C4DVqnwJzFfAAnt5NliZ4Q", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2017-04-08 14:40:13", "stars": 4.0, "text": "Surprisingly strong fried chicken down on South Broad Street by Popeye's. \n\nThe bright orange shop has been there for several years, but always seemed out of place as a drive through box in the middle of urbanity. My bad for not checking it out before now. Walked in on a very clean space staffed with friendlies and stocked with trays of golden brown clucker. \n\nTheir two piece lunch deal came with one side and a biscuit. Under $5 for a filling and tasty treat. I ordered the spicy version. While it wasn't too spicy, it was certainly hot and crisp. The inner meat in the breast burnt my fingers as I ripped it apart. Soft and juicy. Really liked it. Actually gave me two wings along with the breast. Coke machine offered a large variety of their soft drinks. \n\nThere is another excellent chicken shack further down Broad, so there is a choice of good stops to satisfy the bird lover in you.", "aspect_word": "fried chicken, space, clucker, lunch, biscuit, drinks, chicken", "sentiment": "pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.7405, 0.4698, 0.2726, 0.4278, 0.3727, 0.2187, 0.5244", "emotion": "surprise, neutral, sadness, neutral, neutral, joy, neutral, neutral, anger, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "XXb3bPyls0_OtYx4jHcRhQ", "business_id": "90LsqLbaoQpz_xNbSQsCFA", "user_id": "Ms58LMXyQn_H-U9umjdCrw", "date": "2012-08-20 04:10:36", "stars": 5.0, "text": "Not only do the staff at this Starbucks take the time getting to know the regular customers, they treat every individual with a sincere kindness incomparable to any other coffee shop around. \n\nWith their competitor, Chestnut Hill Coffee Co, up the block, the staff manage to being that small town coffee shop feel into this Starbucks. I have not been in a nicer Starbucks than this nor do not know of any nicer one (besides that faraway land of Seattle). It is also equipped with a clover machine which brews special reserve coffees you may only find at 52 other Starbucks in the country.\n\nOverall, this Starbucks creates a warm and relaxing environment and is good for waiting around for a bus, gathering with friends, studying for finals, and just reading a book with a cup of coffee. For a Starbucks, it's a 5-star experience.", "aspect_word": "staff, coffees, environment, waiting, coffee", "sentiment": "pos, pos, neu, pos, pos, neu", "sentiment_score": "0.5411, 0.4422, 0.4011, 0.8120, 0.5054, 0.5414", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "VHm-d6pLkx5TbCLDxH46zA", "business_id": "FCZsUXZoEwfYBylXKaE9UQ", "user_id": "0bnzoCEmFnyrQQrygI3FKQ", "date": "2016-08-18 19:29:19", "stars": 5.0, "text": "Seems most of the negative reviews are old or for one-off isolated incidents.\n\nI've been coming here for two years without incident; moved in to a nearby condo and came by regularly while fixing things up.\n\nHave had keys made, paint mixed, and bought all sorts of hardware and accessories. Always a quick in/out, open registers, and friendly/helpful staff.\n\nI don't always buy here (sometimes Menards is cheaper, or Home Depot has a better option), but it's always my first stop. \n\nAlso, Goodwill is right next door, so you can drop off donations right before loading your car up with the new haul.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.7452", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ZTa0Oz9N-ldnbyaMZMRBWA", "business_id": "nyGIrsY7K68I2EmftW5YHw", "user_id": "ceFHavITrot4UAW5DG54tA", "date": "2016-09-05 00:26:49", "stars": 4.0, "text": "One of the nicest Post Offices i have been to in my life. They try to keep the line moving and they are nothing but nice. \nBring your own tape, they will charge you 3 dollars for some tape you can get for 1 dollar. \nIt will be busy whenever you go, yet the line moves. \nThere are 8 parking space and it it has drive thur drop off. \nYou can use the side street to get back to 46th ave. \nReally very very very nice staff, just very busy.", "aspect_word": "line, staff", "sentiment": "neg, pos", "sentiment_score": "0.3420, 0.8518", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "nFFAmj2AVyBSvBL98gN11Q", "business_id": "ZHava-xPRIBLmh3CijJkWA", "user_id": "j3-MRlNJR44gytGVg55rXg", "date": "2015-09-22 13:24:14", "stars": 1.0, "text": "The pharmacy staff is merely dismissive on a Good day. They are usually just plain hostile. The unpleasant attitude is apparently contagious, they all seem very unhappy. I was so surprised when I went to another location, they were smiling! friendly! The comparison was stark. Life is too short to allow retail personnel to ruin your mood. This review is based on continued bad experiences, not just an occasionally out-of-sorts pharmacist.", "aspect_word": "pharmacy staff, attitude, retail, personnel, pharmacist", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6314, 0.6505, 0.4648, 0.4244, 0.5454, 0.4050", "emotion": "anger, sadness, surprise, sadness, neutral" }, { "review_id": "jMrQDtUPPoY7eTuwdYFV6A", "business_id": "5YFVP_hmIXyVDU24sTKDxA", "user_id": "_zC91aGLwBjnMJji-rpG9A", "date": "2014-09-30 13:26:35", "stars": 4.0, "text": "Typical Dunkin Donuts. Nothing special here. They do have a nice parking lot with some free parking so that is nice. The interior was clean and well put together but nothing special. This Dunkin Donuts could be situated anywhere-- next to a mall, outside a walmart, around the corner store, next to the CVS and it would make no difference. In other words, nothing really made it stand out. \n\nI will say the selection of donuts when I go is usually pretty sparse. Maybe I typically go when they are about to restock but I always notice there is certainly not much to choose from. On one occasion, I ordered a Boston Cream- \"We don't have them anymore.\" So then I order a regular cream filled donut, \"We are out of them.\" Finally, in exasperation I ordered a Raspberry Jelly Donut- still nothing. They did give me my coffee for free though for the inconvenience of not having my first 3 donut choices. I will say though while nice from a customer service perspective, the lack of selection tends to be the rule rather than the exception. \n\nOverall, I will continue to come here because it is close and convenient for me but I wish they would start ordering enough donuts that there is actually a good selection available.", "aspect_word": "parking, interior, selection, donuts, Cream, cream, Jelly Donut, coffee, donut, customer, service", "sentiment": "pos, pos, pos, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, pos", "sentiment_score": "0.6809, 0.6159, 0.7588, 0.5492, 0.3643, 0.2734, 0.3965, 0.2834, 0.5670, 0.5027, 0.3239, 0.3052, 0.4920, 0.3912, 0.6101", "emotion": "neutral, neutral, joy, neutral, surprise, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "bI5pEEdiGnKGLiNsEETUJA", "business_id": "a-MYqHxvpmCz3ZXy2illiA", "user_id": "irJKUrPxs5Z5fTvya-JVyA", "date": "2014-06-30 17:38:41", "stars": 4.0, "text": "We received quick service inside, but there was no one else ordering at the time, so no surprise there. My order was made correctly, as to be expected. The place was pretty full of college students even though we were there on a weekend during summer break. The drive-thru is always packed. There is very limited close parking. The outside patio and tables were clean.", "aspect_word": "service, parking, patio, tables", "sentiment": "pos, neg, neu, neu", "sentiment_score": "0.8276, 0.3711, 0.2801, 0.2864", "emotion": "surprise, surprise, neutral" }, { "review_id": "h_5nBXoaHOeff7NKxa3HKw", "business_id": "l4ce2PFU6NWUvJYRZTl6-g", "user_id": "3unnOhHuozEoDDn4s6c-Mg", "date": "2010-03-29 18:19:59", "stars": 4.0, "text": "In my admitted restaurant snobbery, I will usually look upon chains with disdain. However, PF Chang's is a super-secret pleasure of mine. I know it's a chain. I know it's not necessarily good for me. But I cannot resist sometimes.\n\nOn my recent trip to Indy, I realized I was in chain restaurant hell. I decided I would rather eat my snacks in my hotel room than dine at the Old Spagetti Factory. But what is it I spy? Is that a PF Chang's? Sure enough it was. And after day one of video critiquing and a failed attempt to locate an allegedly great greek restaurant (we refused to cross the highway afoot in that endeavor), our hunger led us to PFC. Awwww shucks.\n\nSo in we went. I love their beer selection, especially the fact that they serve Kirin Light. You see, I believe it was on one of our first non-dates at a BYOB sushi spot that my PIC and I drank Kirin Light together. Meeeeeeeemmmmmories. In any event, it made me happy. So did the almost-too-salty (but I do love salt) hot and sour soup. One order of the salt and pepper calamari between us and we were just perfectly happy.\n\nService was friendly and prompt. In my world of anti-chain ire, this place will always have a teensy spot. Indy's version did it proud.", "aspect_word": "snacks, beer, selection, Kirin Light, sushi, soup, salt, pepper calamari, Service, chain", "sentiment": "neu, neu, pos, neu, neu, neu, pos, neu, neu, pos, neu", "sentiment_score": "0.6532, 0.4098, 0.3734, 0.2560, 0.4472, 0.2758, 0.2217, 0.4586, 0.3192, 0.5551, 0.2747", "emotion": "joy, surprise, sadness, fear, fear, surprise, neutral, joy, surprise, joy, disgust, joy, neutral, anger, neutral, neutral" }, { "review_id": "ESEM-BIQrcDpDDHaKyLAcg", "business_id": "b2kjgx_Py8_mC8xXkTnRIg", "user_id": "-rK0Y6wm22Cnd90Rna-JVQ", "date": "2020-06-12 19:58:11", "stars": 1.0, "text": "Looks like the Health Department needs to pay a visit. Server's greasy, long hair hung over his cap and then over the bill of the cap so that when he was working on my sandwich, his hair was hanging down over the sandwich and all the food trays! Oh, and he never gave me a napkin either...this place has gone SO downhill ever since it was sold back to corporate. Do NOT GO HERE.", "aspect_word": "Server, sandwich, food", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.8024, 0.7497, 0.6711, 0.6669", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "7XEEPalCwvzUHSpt82EAag", "business_id": "gi90NMmRhzl8vzM83UNOVA", "user_id": "q5iz5euFdokOYHpN9njz_g", "date": "2018-03-20 23:51:46", "stars": 4.0, "text": "It's a Subway. This location is clean, staff are friendly, and it's pretty quick. I'm a sucker for their tuna salad on a 6\" or in a salad. My other go-to is an Italian Combo. I appreciate the many topping options and sauces. \n\nMy only complaint is Subways lack of bread options. Years ago they had a lot more, and frankly I miss Honey Oat bread :(", "aspect_word": "staff, tuna salad, salad, Combo, topping options, sauces, bread options, Oat, bread", "sentiment": "pos, neu, neu, pos, pos, pos, neg, neg, neu", "sentiment_score": "0.8329, 0.4328, 0.7976, 0.3604, 0.3799, 0.4205, 0.4462, 0.2573, 0.2451", "emotion": "neutral, neutral, neutral, joy, sadness" }, { "review_id": "gGBpxm-SJ0n4jM_Xw0N1gw", "business_id": "CREJoOA96P4ggzJCBhi5Xw", "user_id": "DsvDphJTwqdRxNW09w0pmg", "date": "2021-06-26 14:53:50", "stars": 1.0, "text": "NEVER get my food right. Always missing items or sometimes get the complete wrong thing. So then when I take my time to dig through my bags making sure I got everything the staff are very rude and eye rolling. Sorry you can't do your job so I have to do it for you ? \nI would recommend avoiding this one at all costs and going to the one on waters Ave instead.", "aspect_word": "food, staff, waters", "sentiment": "neu, neg, neu", "sentiment_score": "0.4408, 0.9217, 0.3621", "emotion": "anger, anger, neutral" }, { "review_id": "dQDoffrSuUn992j_4Stmfg", "business_id": "9c1p8TTOG_F55i3yEiVVDQ", "user_id": "4lXwcTkAaoZoO17y9eOljQ", "date": "2016-07-25 03:54:02", "stars": 3.0, "text": "My favorite Starbucks in NE Philly area. Great selection comparing to those inside Target. This Starbucks have indoor and outdoor seating which I found nice on a comfortable sunny day. Be aware that their parking lot is very limited, I believe is less than 15 cars can be parked. That's when the drive thrus come in handy. There is plenty of times when my hubby can't find parking but settle for the drive thrus.\n\n The only complaint I have is drive thrus are supposed to be quick, but not this one. Drinks are usually ready by the time you drive to the window. I should wait no more than 5 minutes for one venti drink. Instead every time I've waited nearly 15 minutes for 1 drink. Other than that, everything else is good.", "aspect_word": "selection, seating, parking, Drinks, drink", "sentiment": "pos, pos, neg, neu, neu, neu", "sentiment_score": "0.7196, 0.3658, 0.6281, 0.2276, 0.5388, 0.8408", "emotion": "joy, neutral, joy, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "rCZmZJvCpwtO-xDLSVsDYg", "business_id": "wsrl2J5u-Us3E9oalSvnXA", "user_id": "4cUH0mho4rWNGBXy9KZlwg", "date": "2011-08-30 04:56:10", "stars": 4.0, "text": "I was traveling with some friends and had never heard of Cracker Barrel before...\n\nUpon passing one, I told my group of friends - they were shocked and appalled. They immediately turned the car around and we ended up here!\n\nWell, I was not incredibly impressed with the country decor, but it won me over.\n\nOnce I got my order, that was it. SO good.\n\nDown home comfort food in a chain restaurant? Yes please.\n\nIf they had these in CA, they would make a killing. I encourage all you travelers out there to try it, at least once.\n\nAll you regulars, be happy you have this!", "aspect_word": "decor, food", "sentiment": "pos, pos", "sentiment_score": "0.3957, 0.4048", "emotion": "surprise, neutral, neutral, surprise, surprise, neutral, joy, neutral, anger, neutral, joy" }, { "review_id": "50a4fAwxgk6gJ5U4HB4dVA", "business_id": "u12BYcjx2VGy8L_N1Q_sPA", "user_id": "L2U4I05dvNsgCpm0NIxkJA", "date": "2017-09-21 13:01:20", "stars": 1.0, "text": "I'm giving this Starbucks 1 star because the store hours that are listed are not real. If you look up the store hours you will see that it says they open at 5, which is not true.\nI was there @ 5:20am and waited for 10min and saw no sign of anyone. It's not a huge deal but can be frustrating when your trying to plan out you morning.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, surprise, sadness, neutral" }, { "review_id": "qikZV2lh0fxgPn8LXXb1Bw", "business_id": "fzVxr26ms8z_srMH2Ypudg", "user_id": "9zIMzIg588QgvVszHg2t7Q", "date": "2019-02-23 18:56:33", "stars": 1.0, "text": "Here's the scoop- walked in and no one is at the register (11:30 AM Saturday) for about 3 minutes. Now, I understand you may be busy, but you can't acknowledge me by saying \"be right with you\"? She takes my order finally and I pay via debit card. I pulled out cash and asked to break it and she tells me \"I can't make change; not allowed to\". Really?!? I just paid for an order and you can't provide me change? Okay, I just kept quiet because I wasn't in the mood to start an argument. Anyway, there's a manager, shift manager and at least 3 other employees in the back doing absolutely nothing but gossiping and not taking care of my order. So, my cashier had to go to prep my order after 5 minutes of me standing there. And my own cashier who took my order gets my order wrong! \nI've been around for a very long time. I don't do this critiquing of businesses on the internet because I just don't. But I made the time to write this review- the DD on Waters and Florida Really Sucks! They have absolutely no vision to take care of customers whatsoever, from the manager on down to the workers. You're better off going across the street to Krispy Kreme- they're better anyway!", "aspect_word": "register, manager, employees, cashier, workers, Krispy, Kreme", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.6107, 0.8045, 0.5965, 0.6527, 0.4770, 0.3051, 0.5821, 0.3323, 0.7304, 0.5384, 0.5704, 0.3141", "emotion": "neutral, sadness, surprise, disgust, anger" }, { "review_id": "ENtHHSJK95iErjHkbhcrZA", "business_id": "mhrW9O0O5hXGXGnEYBVoag", "user_id": "ITa3vh5ERI90G_WP4SmGUQ", "date": "2010-05-09 12:56:20", "stars": 5.0, "text": "Warm beer. Lousy food. Poor service. If you want to see just how ironic that sign is, step inside.\n\nIf you don't want to wait, go early. If you don't mind being part of an impromptu party in the street, go whenever.\n\nIf you don't want to miss out, get the alligator cheesecake. \n\nIf you have an enormous appetite, or just want to get something that'll last you three days, get the stuffed pork chop.*\n\nIf you're lucky, Jack will be in the restaurant, jumping on tables, dancing on the bar, telling stories, pouring free shots and enjoying life.\n\nIf you want to dance off the heavy food, head to the Maple Leaf next door. Rebirth is on Tuesdays, Papa Grows Funk on Mondays.\n\nIf you're looking for a quintessential New Orleans experience, a meal that embodies this city's focus on good food, good drinks, and good times, go to Jacques-Imo's.\n_________\n\n*New Orleans is the only city I know of where bums will straight up ask you for your leftovers as you walk home from dinner. In NYC, if you try and give your leftovers away, a bum is likely to list his dietary restrictions before refusing. I'm not sure if that says more about the food or the cities.", "aspect_word": "beer, food, service, alligator cheesecake, pork chop, tables, bar, meal, drinks, times, dinner, dietary", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neg, neu, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.6393, 0.8337, 0.8838, 0.3547, 0.3873, 0.4818, 0.7612, 0.6318, 0.4971, 0.5469, 0.4124, 0.3318, 0.8378, 0.4638, 0.4644", "emotion": "disgust, neutral, sadness, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "U6zLlOE06neRbX2KR8iupA", "business_id": "cnFmnA26Zv5vfDF1apBC1A", "user_id": "q0x0Tke2gwXIExbITSLskg", "date": "2015-06-22 02:11:41", "stars": 5.0, "text": "Jimmy John's !! I should say, these people are freakingly faaast. They should be awarded for the fastest sandwich makers. I love this place. I love their Turkey Tom sandwich with those amazing Jalapeño chips. Great place, love their service, love their sandwiches, chips and cookies. Perfect for any kind of meal. Just drop by to have a scrumptious sandwich. LOVELY PLACE.. Kudos Jimmy John's team.\n\nI should also mention that the staff are so good and loyal. I forgot my NASA cap here and I called them back about it. The staff found my cap and secured it until I returned back to pick it up. That was so sweet of them. 5 stars always!!", "aspect_word": "sandwich makers, Turkey Tom sandwich, Jalapeño chips, service, sandwiches, chips, cookies, meal, sandwich, PLACE, staff", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6771, 0.6022, 0.5843, 0.8461, 0.7092, 0.6274, 0.6059, 0.4773, 0.6907, 0.5453, 0.8351, 0.7245", "emotion": "joy, joy, joy, neutral, joy, joy, neutral, joy, surprise, neutral, joy, joy" }, { "review_id": "0SqB08AzLTqSGrgveKkBKA", "business_id": "eYoOM8C9mEpdZx_wAsqcug", "user_id": "lt7bNHl-TXziny4FETu8nA", "date": "2019-12-12 20:32:23", "stars": 4.0, "text": "Not new to First Watch, but new to this location! Was looking to grab a late breakfast with my mom while deep in corporate shopping land (sometimes you just need to hit up a West Elm, ya know?) and found this location on Yelp. We were about ten minutes away and hopped on the Yelp waitlist while heading over. Our table was ready for us as soon we we walked in--I seriously *love* this feature!\n\nFirst Watch has a totally enormous (almost overwhelmingly so) menu, but I can appreciate the fact that they serve breakfast all day and have some good healthy options. I went with the avocado toast + the green tonic juice as I was feeling under the weather (plus about a million cups of their unlimited coffee). Both were great! The toast came with two eggs which made it really hearty. My mom had a salad + sandwich combo and liked her meal as well. \n\nService was fast and helpful and the total was very affordable. There are two fancy malls nearby to do some shopping and burn off your meal!", "aspect_word": "breakfast, waitlist, table, menu, options, avocado toast, tonic juice, coffee, toast, salad, sandwich, meal, Service", "sentiment": "neu, neg, neu, pos, pos, pos, neu, neu, pos, pos, neu, neu, neu, pos, neu", "sentiment_score": "0.6190, 0.4104, 0.5063, 0.6010, 0.3680, 0.5933, 0.3826, 0.3704, 0.3852, 0.4754, 0.5397, 0.3782, 0.4467, 0.5463, 0.7031", "emotion": "surprise, neutral, sadness, joy, joy, joy" }, { "review_id": "MSe8W3OECMtebHIqY_PRNg", "business_id": "vLO5F1RXGl--o_7171qhWA", "user_id": "HO3ucxzCnOe7r0TT5G7RPQ", "date": "2018-08-26 01:51:21", "stars": 5.0, "text": "I ONLY use Walgreens now for my elderly mother. I used to use them for myself but my prescription plan wont use Walgreens. I currently use CVS Glenside and they are HORRIBLE!!! I actually taken CVS is surveys and told them but they should take customer service lessons from Walgreens. These people at the store are the best. The pharmacy has got to be the best pharmacy that I have ever used. They all are very friendly and they go the extra mile for you. The pharmacist is wonderful! And I have to say the pharmacist assistant named David it's got to be the nicest guy in the world. I see how he interacts with everybody especially the elderly and he is wonderful wonderful wonderful. I really wish my prescription plan would change so I can go back there. I can't say enough good things about this place", "aspect_word": "pharmacy, pharmacist, pharmacist assistant", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4168, 0.5499, 0.7012, 0.4359, 0.6175, 0.3743", "emotion": "neutral, sadness, surprise, neutral, neutral, joy, joy, sadness" }, { "review_id": "d-JZqNCgCDI05M_aPwHxpg", "business_id": "f55q0EKmQKco_TMYFIEC3w", "user_id": "5q3ECDyDtavoXVw0y4kQng", "date": "2019-09-25 16:06:39", "stars": 2.0, "text": "Look its Walmart, Its cheap and your going to be here for awhile. Primarily because Walmart refuses to open cash registers. Another perfect example of retail establishments complaining they are losing revenue but refuse to open registers. Lines are long, employees are lazy, customers are rude, however prices are cheap.....", "aspect_word": "employees, prices", "sentiment": "neg, neg", "sentiment_score": "0.6597, 0.5477", "emotion": "anger, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "8IaX4sSTTK_k4EVJtcdkOg", "business_id": "-nwNPb3G-0L95igrhkvMtw", "user_id": "8p1nJtpV1Ea-OyqHUmSIVg", "date": "2017-01-29 21:25:25", "stars": 1.0, "text": "Jan 25-Goleta overcharged on 2 meals- I went back Friday to tell them- First thing she said was I was off yesterday it wAS not me. which it was her. She tried to make me think she was right. I tried to explain but she would not listen and told me to keep my voice down because other people was hearing me- I told her GOOD , sorry but this is not a good way to do business. She should have said I AM SORRY lets correct the mistake. It used to be a better place but it looks like new management. She must have been the wife. I will go elsewhere and tell other customer to watch their bills before paying", "aspect_word": "meals, place, management, bills", "sentiment": "neu, pos, neg, neu", "sentiment_score": "0.8848, 0.4455, 0.3912, 0.5893", "emotion": "surprise, sadness, sadness, neutral, neutral, neutral" }, { "review_id": "-1nF-QqenmOm0CnZs8PmnA", "business_id": "hziXLhm2kQCuYQPgff_Jgg", "user_id": "cbGXr1EsBbnUsQc_bV3Myw", "date": "2021-02-28 19:39:32", "stars": 4.0, "text": "We went in on a Saturday morning. My only complaint is that you can't book appointments in advance, but you can check in online or call to add your name to the waiting list. \n\nIt was fairly busy. We were 3rd and 4th in line and we got there right at opening time. The family before us called ahead to be added to the waitlist. Definitely worth it to call ahead or check in online for the waiting list before heading in,\n\nWe waited about 25 minutes but could've left to shop at either Kroger or the stores next store and come back. About 10 more ppl came in while we waited and during our haircuts to check in.\n\nMy actual haircut took about 5 minutes but I was just getting a simple trim. We were both satisfied with our haircuts. I did catch the names of either stylist but they were both friendly.", "aspect_word": "waiting, waitlist, list, haircuts", "sentiment": "neg, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.4048, 0.4992, 0.2654, 0.4110, 0.2901, 0.5721, 0.3608", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "648oOIzYNtw9d740YMbIJQ", "business_id": "S1J_DS_oqOi0nld7U8Q6HQ", "user_id": "6uFquaYspTACFcD8td4ydw", "date": "2013-12-07 01:18:33", "stars": 2.0, "text": "This CVS is always out of the sale items in the weekly ad! It is frustrating if you are a CVS coupon shopper. If you want to make sure you can get all of the items you want from the ad, you would be better off heading up to the one on 102nd or by the Tyrone Target. This CVS is housed in Seminole Mall which has looked like it is going to go under for about 15 years now. The store is old and not organized. The staff is sometimes friendly. We won't buy milk for this CVS anymore because it has always gone sour BEFORE the expiration date. No one likes sour milk, yes I love a bargain but not that badly. CVS, it is time to update this store and get some good management. It would be so nice to have items in stock when you have them listed in the ad as well!!", "aspect_word": "staff, milk, management, stock", "sentiment": "neg, neg, pos, neu", "sentiment_score": "0.6787, 0.5745, 0.5385, 0.3851", "emotion": "sadness, neutral, neutral, sadness, joy, sadness, joy" }, { "review_id": "dBLsXKYCIrAdhAYFNGmE9w", "business_id": "HbKOf_lcUc35aesuiTg7mg", "user_id": "-2nNiAnDaSbQayynsqgL6Q", "date": "2011-09-08 14:52:50", "stars": 3.0, "text": "I love that this place is open late.\nI love that they have a pretty nice drink special (wish I could remember what it is). \nThey also have a happy hour special- You have to get a drink, but then you get cheap appetizers, too (half price, maybe?). \n\nI don't usually do the appetizer special, though. I usually like to get chicken or a steak. The fiesta lime chicken was always pretty tasty. I've had steaks that were tolerable (emphasis- tolerable, no more than that, really). The last steak I had there was some sort of parmesan srimp and steak. I usually don't do the stuff on my steak, but I did, and the steak was horrible. It was incredibly fatty and flavorless.\n\nI've always had pretty good customer service from our servers at this location, though!", "aspect_word": "drink special, drink, appetizers, price, appetizer, chicken, steak, fiesta, lime chicken, steaks, srimp, flavorless, customer, service, servers", "sentiment": "pos, neu, neu, neg, neu, neu, neu, pos, neu, pos, pos, neu, neu, neu, neu, neg, neg, pos, pos, pos", "sentiment_score": "0.7060, 0.6849, 0.3025, 0.3839, 0.3532, 0.3817, 0.4900, 0.5517, 0.2930, 0.4078, 0.5490, 0.3888, 0.3338, 0.3804, 0.5038, 0.8275, 0.5990, 0.5614, 0.4061, 0.4270", "emotion": "joy, joy, joy, neutral, joy, neutral, neutral, disgust, disgust, neutral" }, { "review_id": "KvKb0Q8lbLBfUOIasGXBMQ", "business_id": "5o0zp_CXC5Y3A4C2QqosLA", "user_id": "pvU67d0hytJH2yUeghOqWQ", "date": "2018-08-26 19:38:25", "stars": 4.0, "text": "After several years away, I decided to give European Wax Center's newest establishment at the Christiana Fashion Center a try. I am pleased that INDIA saved the day! She restored my faith and support in this company, single-handedly! \n\nIndia is a 5 STAR MVP! \nShe was professional, welcoming, and very informative. She gave me tips, welcomed me, and made me feel so comfortable. If she leaves, I will have to follow her. After looking at her reviews and how many people feel the same as I do, certainly European Wax Center should know that they have a gem on their hands. She is by far the most professional employee that I have encountered at European Wax Centers. Certainly, management material! \n\nMy rating for 4-stars comes from the female manager who was on duty that day. I have an issue about the way the waxers are 'rushed' to get to each client. Managers communicate with waxers through beepers. India's manager beeped her at least 5 times during my session. For personal areas of people's bodies that the waxers have to attend to, ample time should be given, so that they are not rushed. The pressure of completing a customer quickly is not a fair one, when you are dealing with people's most 'private' areas.", "aspect_word": "employee, management, manager, waxers, Managers", "sentiment": "pos, pos, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.6617, 0.5111, 0.5827, 0.2325, 0.4544, 0.2633, 0.2295, 0.5609, 0.2199", "emotion": "joy, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "E_wHZH5MvkE_07tdp5YD9g", "business_id": "t5fwWTHFVGpH9Xkrv56EtA", "user_id": "874VV6TUSPdcWVeZ3Z1fig", "date": "2019-06-16 11:35:41", "stars": 3.0, "text": "upon entering this small venue, it was rather dirty and unsettelingly homey. a brisk wind will send chills up your back. the food display was rather disturbing as the photos kind of looked like plastic food. after ordering, it was safe to say that it would be safer to kill a turtle rather than skip a straw and risk getting a disease. the waffles were surprisingly fluffy and delicious. the hash browns on the other hand, tasted like the inside of payless shoes. as if that wasn't unsettling enough, we looked in the kitchen to find a pregnant woman cooking with one hand, and eating a rocket pop with the other hand. best of luck, the baby boy is due on the 21st of september. we were ready to go, and as i exited the booth, my hand was submerged in sticky liquid that i had not consumed with my meal. all in all, it was pretty sketch.", "aspect_word": "food display, food, waffles, hash browns, kitchen, booth, liquid, meal", "sentiment": "neg, neg, pos, pos, neu, neu, neg, neu", "sentiment_score": "0.6022, 0.5351, 0.6206, 0.4560, 0.5715, 0.4882, 0.4149, 0.7395", "emotion": "disgust, joy, disgust, fear, joy, disgust, joy, disgust, joy, neutral" }, { "review_id": "yFn4qbv2yos-37apcm04PA", "business_id": "CYtZ26o7A1CNtFH8TGRcZA", "user_id": "pV-zk27LoaY3sQiSr9kImg", "date": "2014-07-12 20:33:42", "stars": 4.0, "text": "I use the app and the pizza only takes a bit of time. It has a good flavor and a consistent food product. There are good coupons that make for a reasonable cost.\nSometimes they take longer.\nBut the order is right using the app.\nIt is a nice hearty meal for in a pinch and tastes good.", "aspect_word": "pizza, flavor, food product, coupons, cost, meal", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.3958, 0.8434, 0.6911, 0.6479, 0.4447, 0.8558", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "duReHPoGDCGejLlUgYQsbQ", "business_id": "Tl-dTxLtEIC6iZgbEWzQeg", "user_id": "zxQr_G8uXHUOJ7xOPXCsnQ", "date": "2012-05-14 14:09:55", "stars": 4.0, "text": "Walmarts are cheap. I do like this ones layout better than the other in the area. Its clean and my son and I like to stop in the subway and grab a large sweet tea and a cookie before we go shopping. It just makes the experience all the better lol. Downside is I always pick up more than I should when I am shopping here. They definitely have their shoppers psychology down to a science.", "aspect_word": "layout, tea", "sentiment": "pos, pos", "sentiment_score": "0.5613, 0.4145", "emotion": "neutral, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "5dmJTia5ik3IESD_UaKbdg", "business_id": "VA3WTqU9b88Zgck34s-0sg", "user_id": "IcowqfUjDSmdwtT0vp4pRg", "date": "2018-01-21 03:13:08", "stars": 2.0, "text": "This location is filthy. I received my drink with coffee stains all over it. Not from my drink but from other drinks that splashed on it. The restroom is also filthy! The only cool thing about this location is all the gift card options they have. Over 50 to choose from!!! What?!?!", "aspect_word": "location, drink, drinks, restroom", "sentiment": "neg, neu, neu, neu, neg", "sentiment_score": "0.7100, 0.5588, 0.6403, 0.6124, 0.6773", "emotion": "disgust, disgust, disgust, disgust, surprise" }, { "review_id": "WPljwusFVawMtQY-DNxTEA", "business_id": "3ynP5_5-cC80DFGopplVlQ", "user_id": "PwNTJJhmw-nHz0TCb011qA", "date": "2014-01-05 21:26:34", "stars": 4.0, "text": "Friendly & efficient staff that get you in and out and on your way. Always let me pick out my stamps without seeming annoyed that I make them pull out every stamp option. There's plenty of street parking and a small parking lot that I've never seen completely full.\n\nOnly complaint is that you can no longer pick up packages here(or haven't been able up in a while actually) you have to go to the Post Office on Mermac if you ever get one of those lovely slips that you have a package that the mail carrier wouldn't leave.\n\nOne of the best post office in the city!", "aspect_word": "staff, parking", "sentiment": "pos, neg", "sentiment_score": "0.8892, 0.4852", "emotion": "neutral, anger, surprise" }, { "review_id": "USihRmzAOGR9aDoYWDMuwg", "business_id": "vADvPGRUDVpVdeprVoidHQ", "user_id": "rzR_z9DLGpPD7p-lXUCbyA", "date": "2019-12-05 05:23:53", "stars": 3.0, "text": "First let me say I am so happy that Panera chose to be in Bellevue! It is a welcome choice among the Mexican restaurants, fast food joints, local restaurants that could literally share the same \"bar food\" menus. With that said, I want this place to be successful. I regularly eat their and drive through for the Southwest Chile Lime salad, I am kind of addicted.\nI agreed to meet a friend there tonight and was really surprised to see the condition of the interior. The kiosk where you can order food and take a light coaster to let you know when your order is ready had not a single one of them. The line was long, and the stack of used dishes placed there by customers was piled high. The tea dispenser were near empty. The table we chose to sit at was dirty. Yuck. We almost left. Another customer inquired with us to see if we were leaving? The three stars are for the food, once we got it. Hope they get it together. I sure do love the salad and their bagels.", "aspect_word": "bar food, menus, Chile Lime salad, interior, food, line, dishes, tea dispenser, table, salad, bagels", "sentiment": "neu, neu, neu, neg, neu, neg, neu, neg, neg, neu, neu, neu, pos", "sentiment_score": "0.4172, 0.4329, 0.3725, 0.3112, 0.6888, 0.4992, 0.2757, 0.4032, 0.3692, 0.5950, 0.5137, 0.3678, 0.2429", "emotion": "joy, surprise, neutral, disgust, sadness, disgust, disgust, neutral, neutral, joy, neutral" }, { "review_id": "NqwufoRfH08QSAxrfiNsnA", "business_id": "DY2MwXiena93u6JeI7Th_w", "user_id": "qlYM_ZW1e0PE1Jc8O3k8Og", "date": "2015-11-20 16:00:51", "stars": 2.0, "text": "I go to Starbucks all the time and never had a bad experience until I came to this one and noticed my drink was really light. I opened it up and my drink was more than a quarter of the way empty when I received it. I feel I should get a full cup of coffee if I'm paying for that so I went to Ariel and she was extremely rude to me and made me feel stupid for asking her to fill my cup all the way. she proceeded to roll her eyes and pour someone else's steamed milk into my cup, handed it back to me and never once apologized. I'll drive the extra couple miles next time to get better customer service", "aspect_word": "drink, coffee, steamed, milk, customer, service", "sentiment": "neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.4098, 0.5854, 0.4962, 0.3957, 0.2489, 0.5410, 0.5570", "emotion": "surprise, anger, neutral" }, { "review_id": "91ZDaY8A4MC8Npi50dgTSw", "business_id": "1fYDqAf9z66U_dpxbLz3qQ", "user_id": "BmRgnDrHFAQGcClwJbldrg", "date": "2016-07-15 00:15:38", "stars": 2.0, "text": "I don't care for Planet fitness because each one that I've gone to offered a basic workout experience. While this one offers massage beds, it doesn't make up for the lackluster experience. First, the equipment isn't clean. Things are usually left in holders and it has a dirty look. They need to keep them wiped down. Second, on peak times it is a wait to utilize equipment. Third, the bathrooms don't seem clean. Fourth, the workers are not friendly. That's the one thing I appreciate about the Kroc Center---workers are always helpful and friendly. Yes, it may be affordable but it's overrated and I'm glad I only go if a friend ask me.", "aspect_word": "beds, equipment, wait, bathrooms, workers", "sentiment": "neu, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.3501, 0.7539, 0.4871, 0.3871, 0.7194, 0.7907, 0.5813", "emotion": "neutral, disgust, neutral, neutral, disgust, joy, joy, neutral" }, { "review_id": "w1yXSeAnAroeMDCwhB9WBg", "business_id": "PweJTJsYPalcpft9oql6sw", "user_id": "Xh9A-rbQWMYzpjl2CiqJTw", "date": "2015-11-08 22:15:07", "stars": 1.0, "text": "I called and asked for delivery to my address. The guy said \"Okay, yeah we can do that, I'll have my manager override it.\" So I ask for a special from the website (couldn't order online because delivery needed an override). The guy tells me that it's online carry-out only. So I ask for the manager (who had approved said override for delivery) who proceeds to tell me I can get what I want for TWICE THE PRICE as delivery, or he would give it to me for just ONE DOLLAR less if I came to pick it up. I just hung up. POOR excuse for customer service. Poor. He told me he couldn't send someone out to delivery my \"carry-out\" order either because the \"website is completely separate from the store\", as if some special magnetic force would have stopped the delivery driver from putting my pizzas in his hands and getting in his car and bringing them to me. Oh, also, I always tip well! F**K YOU PAPA JOHNS!", "aspect_word": "delivery, guy, manager, service, pizzas", "sentiment": "neu, neg, neg, neg, neg, neu, neu, neg, neu, neu", "sentiment_score": "0.5136, 0.5658, 0.3436, 0.4781, 0.5128, 0.5183, 0.4449, 0.6532, 0.3649, 0.5252", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, anger" }, { "review_id": "1-2MEatAPvPErxF6wRnkYQ", "business_id": "4X3w1wFm-qWDwr95Prspew", "user_id": "03jwOw3YmAb88cmwpaztGA", "date": "2015-01-24 13:31:16", "stars": 3.0, "text": "I used to love eating here because they offer a great deal of 2 more more pizzas for $5.99 each. I eat here about every two weeks because they are quick and the food is usually great. The past 2 months or so that I have ordered they have failed to get it right. I always request extra white sauce on my pizza (which costs $1 more) and almost never receive it. Here lately it's hardly had any at all. I have called to complain twice and the first time was given a free replacement pizza but the second time promised a $15 credit. When I called about the credit 2 days later, the manager claimed to not know anything about it and said there was nothing he could do to help me. How hard is it to simply add a little extra sauce? Will still be ordering here because I love the food but will have to start calling and being very specific about my order. This place mostly consists of competent and friendly workers but I guess you just have to deal with the opposite every now and then.", "aspect_word": "pizzas, food, sauce, pizza, manager, workers", "sentiment": "pos, pos, neu, neu, neu, neg, neu, pos, pos", "sentiment_score": "0.4999, 0.8603, 0.4444, 0.6616, 0.3194, 0.8769, 0.3771, 0.4228, 0.4343", "emotion": "joy, neutral, neutral, sadness, sadness, neutral, anger, neutral, neutral" }, { "review_id": "rw1_XgBToKE09QFJjtqjog", "business_id": "M4vYPpkKcPxfZvebDv0ugg", "user_id": "mNhZrsiXUkGmulVNE7RxUQ", "date": "2017-08-03 20:16:49", "stars": 1.0, "text": "Ordered bean burritos and cheese roll-ups - They were pathetic. The cheese roll up was half empty so all you had was a white tortilla. It was the ridiculous. We had one from Edwardsville not that long before and it was filled with cheesy goodness. The burritos were another stark contrast. So tiny and nothing to them, where as Edwardsville's again was good sized and had lots of filling. Not worth even 1/2 the cost. Not going back.", "aspect_word": "burritos, cheese, roll, tortilla, cost", "sentiment": "neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.3684, 0.3909, 0.3142, 0.6854, 0.3445, 0.4006, 0.4483", "emotion": "sadness, neutral, disgust, joy, disgust, neutral, neutral" }, { "review_id": "xEumP70UDkKYWaEkRw1uhw", "business_id": "9R1AZxzXseOP2Y6TKUvf-g", "user_id": "p-KptIHPX6oRgSEWUFd-nA", "date": "2017-05-17 22:08:01", "stars": 1.0, "text": "Not the best Waffle House out there. It might compete on being the nastiest one out there. Came In to eat and out of the 6 booths to eat in, four were dirty. Floors looked like a garbage dumpster. Cooking station wasn't any cleaner. Waitress was sitting down playing in her phone and the rest of the staff was hiding somewhere else. I was taught if you have time to lean, you have time to clean. Customer service can pathetic.", "aspect_word": "Floors, Cooking, Waitress, staff, Customer, service", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4797, 0.3769, 0.7988, 0.8499, 0.7696, 0.6308", "emotion": "neutral, sadness, disgust, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "sOYNekwmaQeF2YYf5y7B0A", "business_id": "3S-u4euLhybQzOuaTAZOpg", "user_id": "rL5uMarIYnEMgDr09pafqg", "date": "2012-12-30 05:02:07", "stars": 3.0, "text": "It's never a good idea to go to any restaurant or business on its grand opening, but the wife wanted Taco Bell this afternoon and this newest location at the intersection of Veterans Blvd. and Bonnabel was now the closest one to me. For all the Taaco Bell fans who live near the foot of Veterans Blvd. or in Lakeview, this new location should serve you well.\n\nAs expected, the line for the drive thru was out of the parking lot and extending into Veterans Blvd. I opted to go inside, but this wasn't necessarily the smartest move either. The staff was definitely having a hard time keeping up, and there were 6-7 people ahead of me.\n\nThe store is very small, as is the parking lot. I'd venture to say that there may be seating for 20-25 people max. Weird thing happened while I was there. While standing in line, in walks 6 people carrying 3 pizzas from a business across the street. They were young, loud, disruptive and took nearly 25% of the available seating in the restaurant; and they weren't even eating Taco Bell food. \n\nI informed the cashier, but he took one look at them and was immeditaly intimidated. I really didn't care too much as I was getting my food to go. However, if I had been dining in, and there was no available seating, then I would have definitely pushed the issue with the manager; and then with the \"trespassers\" if push came to shove. Sorry for the rant, but I'm in a foul mood today.\n\nAnyway, a Taco Bell is a Taco Bell is a Taco Bell. The menus are all the same. It's all about location, location, location. And this one works fine for me.", "aspect_word": "line, staff, parking, seating, pizzas, Taco, food, cashier, dining, manager, trespassers, mood, menus, location", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neu, neg, neg, neu, neu, neu, neg, neg, neg, neg, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.3727, 0.8860, 0.4469, 0.5171, 0.3993, 0.3782, 0.4643, 0.3267, 0.4955, 0.2989, 0.7595, 0.6966, 0.4415, 0.8544, 0.3381, 0.3582, 0.2714, 0.3234, 0.5399, 0.5415, 0.5399, 0.5335, 0.3809", "emotion": "surprise, joy, neutral, neutral, sadness, neutral, surprise, surprise, fear, neutral, sadness, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "w6-6NI55zLIVDOJLmGUB1w", "business_id": "onyJd1EKOwGmM_WN38Zs0Q", "user_id": "OqBUR2hJlRgghddnFhrEyA", "date": "2014-04-14 18:35:41", "stars": 1.0, "text": "This store is in serious need of more staff filling prescriptions in pharmacy. Tip: if you want pickup at 12noon for a refill, request it to be ready for 10am. Then show up at 2pm and it'll be a 50% shot that it's actually ready for pickup.\n\nTimeliness and being efficient are NON existent here.", "aspect_word": "staff, refill, Timeliness", "sentiment": "neg, neu, neg", "sentiment_score": "0.7065, 0.6558, 0.3886", "emotion": "sadness, neutral, neutral, neutral, neutral" }, { "review_id": "DAloFW6lhPIan2XWXnBd7Q", "business_id": "SKFGoy2hlGmivK3jCODaIA", "user_id": "1zWDmN9_FfE2dViyUEztTw", "date": "2015-09-26 02:00:51", "stars": 4.0, "text": "This is the best location I've dealt with. They were extremely prompt and the driver Henry was so nice. My husband was on his way home and I had to wait for him so I could pay for the pizza. This man waited in his car, in the rain, on a Friday night while I got my stuff together. \n\nThe food was hot and delicious. I got the feta and spinach stuffed bread, the chicken with bacon and tomato, and the lava cake. All were outstanding!\n\n The only thing I can really say negative about this particular experience is that they forgot the marinara sauce that I ordered online. Eh, I have spaghetti sauce, it's all good. I'll be ordering from here in the future!", "aspect_word": "location, driver, pizza, food, feta, spinach, stuffed bread, chicken, with bacon, tomato, lava cake, marinara sauce, spaghetti sauce", "sentiment": "pos, pos, neu, pos, pos, pos, neu, pos, neu, neu, pos, neu, pos", "sentiment_score": "0.8057, 0.8469, 0.6797, 0.8574, 0.4478, 0.2784, 0.4655, 0.3989, 0.4844, 0.3578, 0.5002, 0.3745, 0.5270", "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "T-L9F_TW-vpU1U5FSyzXsA", "business_id": "nEfAoU3i_GBW9mtmxSYYMw", "user_id": "z3n4lF8oWYahp-3Hx56d7A", "date": "2019-09-12 03:33:00", "stars": 5.0, "text": "Chick-fil-A is our go-to fast food and this is one of the best locations we've been to (and it's conveniently near home!). The service is always prompt, courteous, and genuine and the food has always been freshly made and our orders are always accurate. They also often give out free rewards in the app and that is such a nice surprise. This is our favorite Chick-fil-A and we will continue to come back often!", "aspect_word": "food, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.5435, 0.8249, 0.7902", "emotion": "joy, joy, surprise, joy" }, { "review_id": "v2OiazZHYShxnALlBA0N8w", "business_id": "qzPVbrEP6fghM2muMNe5fA", "user_id": "DF7naibwQyb4xgrCf7LIKw", "date": "2017-07-30 16:12:23", "stars": 4.0, "text": "The manager is absolutely wonderful. He goes above and beyond to make sure guests have what they need in a timely fashion. He always greets customers with a smile... he even sends you away smiling. \n\nSometimes this IHOP is very busy and there is a wait but the manager does everything possible to make the experience great.", "aspect_word": "manager, wait", "sentiment": "pos, neg, pos", "sentiment_score": "0.8579, 0.4997, 0.6176", "emotion": "joy, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "QeR_3uUcDUBebHniPvXYpw", "business_id": "s6nOfGZJpkZ3JplCO9lGiA", "user_id": "mlQH0qomb3D_RBCjvtyVwA", "date": "2008-10-28 01:46:38", "stars": 4.0, "text": "I don't know much about other items it offers, but I do love the *Iced Green Tea Coffee Latte* there. I've tasted this one at bunch of Starbucks in Philla, and another one is near Broad street, Temple Univ., which is also neat. But I used to go to this one where is near my house to do my reading assignments every weekends, and I'll definitely buy a cup of green tea coffee latte.\n\nThe only drawback there, I would say, I feel a little noisy if I sit in the upstairs, cause there are always vibrating the coffee machines underneath.. and the seats having good lights are limited, but if you don't work with readings, you can choose the secondaries.", "aspect_word": "Green Tea Coffee Latte, tea coffee latte, coffee, seats", "sentiment": "pos, neu, neg, neg", "sentiment_score": "0.4207, 0.4421, 0.3522, 0.4200", "emotion": "neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "y-MNrjVVlB9JrFBRp8fA-g", "business_id": "mYO3EyUOlqckGATyu9oxqA", "user_id": "h7p-GuaHFGsiKCF4g6Bjqg", "date": "2019-05-17 16:12:52", "stars": 2.0, "text": "A Home Depot is usually a Home Depot (like how almost every Starbucks is almost exactly the same), but I couldn't get any help at this Home Depot yesterday. I was there trying to find out about their countertops. An employee had been in the area talking to other customers so I circled and came back around. And then he was nowhere to be found. I waited for 10 minutes but no one ever showed up to help. So I left and went back to work and figured I'd go to the Home Depot closer to my house that night. Kind of a bummer.", "aspect_word": "countertops, employee", "sentiment": "neg, neu, neg", "sentiment_score": "0.3908, 0.2698, 0.7370", "emotion": "neutral, surprise, sadness, neutral, sadness, neutral" }, { "review_id": "0z3wRbxUsIqnVVF4plu22w", "business_id": "i9ASBmmIJS3RjN_UP-TtKw", "user_id": "mngAq_ySH-uFP-GVVQdS_g", "date": "2013-11-24 23:22:03", "stars": 5.0, "text": "I love this Starbucks! I agree with some other reviewers about the decor not being as fancy or modern as other Starbucks, but I don't really care about the decorations as much as the customer service. We ALL know that Starbucks isn't cheap, but when you have great service it feels worth it. \n\nConsequently - I've had HORRIBLE service at the one across the street in La Cumbre Plaza....literally the barista called out \"Venti iced coffee sweetened for Mary\" and I stood up and apologetically gestured \"Oh, I said nosweetener actually\" and she glared at me while dumping out my iced coffee (continuously glaring at me) and then refilled it and pushed it towards me. Her coworker was standing next to her and I smiled at her and said \"Wow, what great customer service, huh?\" She just smiled and looked away. I mean, if you hate your job it definitely shows through to your customers.\n\nI've never had a bad experience here at this Starbucks, but I avoid the other like the plague. I come for the coffee but I come back for the excellent service. In fact, at this one in particular I've had baristas tell me that if I'm not happy with my drink choice to please let them know so they can remake it.", "aspect_word": "decor, decorations, customer, service, barista, iced coffee, iced, coffee, baristas, drink", "sentiment": "neg, neg, neg, neg, pos, neg, neu, neg, neu, neu, neu, pos, pos, neu, pos, neu, neg, neu", "sentiment_score": "0.6449, 0.5111, 0.4195, 0.3239, 0.7904, 0.7150, 0.3864, 0.2914, 0.3346, 0.4135, 0.3422, 0.4965, 0.4266, 0.5894, 0.7311, 0.5288, 0.2962, 0.7591", "emotion": "joy, joy, fear, neutral, neutral, neutral, anger, surprise, anger, neutral, sadness, neutral" }, { "review_id": "ITyEkUvN4ODSI0AzDlqHHg", "business_id": "ZzGTfIxIVpNP7PFbyeMAUw", "user_id": "N5rthmlZ7HxtQ084nIB7dw", "date": "2018-12-14 01:42:58", "stars": 1.0, "text": "I came here last Monday and typically i just grab an americano and go... well I probably should've stuck to my pattern. I ended up asking for a grande blonde peppermint mocha with almond milk. \n\nSo y'all forgot my name ? Ok no biggie I can still work with that? Avoid communicating with me and brush me off? Sure, you may be in a hurry ..I get it.\n\nI got my drink and didn't see almond milk ( severely intolerant to lactose) so they \"remade\" it. Well I drank it and was about half way through went I knew it was not made how I asked. I sent in a complaint through the Starbucks app and they refunded me but I still paid for it. \n\nHope y'all can get it together and please don't do that to anyone else.", "aspect_word": "peppermint mocha, mocha, milk, drink, almond", "sentiment": "neu, neu, neu, neu, neg, neg", "sentiment_score": "0.4576, 0.3649, 0.5056, 0.6756, 0.4618, 0.2598", "emotion": "neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, surprise, sadness, neutral, neutral" }, { "review_id": "0k_3YtOVyH2BvCOkpCmrkg", "business_id": "e_0_6Ssml_hTKxNozXdczQ", "user_id": "RBzELkwCOCla8yRrMZDGHQ", "date": "2016-01-22 21:06:16", "stars": 4.0, "text": "I've been going off and on to this planet fitness for the past few months. It has always been very clean! Their motto \"no judgement\" is refreshing. Not to mention the guests all are here to workout and not ogle. \n\nAvoid prime workout times aka the morning and after work shifts as it can get stuffy. \n\nAdded tip, if you are a $20 member a month you can bring a guest for free every visit! \n\nThe bonus no judgement tootsie roll at the end makes the workout worth it. Do not eat the purple tootsie rolls... They're evil tasting!\n\nMy only gripe are the colors purple and yellow which remind me of a junior high gym but hey for the cost you roll with it.", "aspect_word": "rolls", "sentiment": "neg", "sentiment_score": "0.2978", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "AsOoxjPiDkIyGG1W1D9U6Q", "business_id": "HdYyrc45219Hg1YneqOyvg", "user_id": "QnHPBx3ZQRBHEYqbZO_5LA", "date": "2017-03-15 07:21:30", "stars": 4.0, "text": "I love coming here for veggie burgers, because there definitely some of the best veggie burgers I've ever had. You can pretty much get whatever burger you want but substitute it with a veggie burger to make it vegetarian. I usually get the blue ribbon burger but with the veggie burger as a substitute and its amazing every time. I'm not really a big fan on the fries but because of the veggie burgers I will keep coming back.", "aspect_word": "veggie burgers, burger, ribbon burger, veggie burger, fries, veggie", "sentiment": "pos, pos, neu, neu, neu, neu, neu, pos, neu", "sentiment_score": "0.5276, 0.6438, 0.6217, 0.5328, 0.4598, 0.4442, 0.4072, 0.3934, 0.3486", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "tK_FrH1L6vJ1uOj8Et6v6A", "business_id": "VdKldEVb7pZwttJ_uLJ-4g", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2016-09-19 00:48:25", "stars": 3.0, "text": "The place is under construction/outdoor removation and it looks just awful, but inside Kiersten treated us well and the basic food was about the best I havve ever had at an Outback (I am not a fan).\n\nSalad was fresh (Iceberg, 1/2'ed grape tomatoes, a few cubes of cucuumber and croutons). steak was a bit overcooked (asked for medium Rare got medium).\n\nEl kiddo inhaled a 7 oz. salmon filet and broccoli.", "aspect_word": "basic, food, Salad, Iceberg, grape tomatoes, cucuumber, steak, salmon filet, broccoli", "sentiment": "pos, pos, pos, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.4542, 0.4770, 0.5527, 0.3432, 0.5098, 0.4452, 0.6014, 0.4240, 0.4561", "emotion": "disgust, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "dtdqMgx5HvH4HLH9jbe4oA", "business_id": "VueLB6qEVcGusBj2iO1qGA", "user_id": "jRVs6KNh30LgOcAcWttJMg", "date": "2020-04-05 20:01:23", "stars": 1.0, "text": "COVID-19 review. Ordered online in the parking lot and showed them my phone at the door. Simple procedure and took maybe 5 minutes. Two bowls with chips and guac. Get the bag to the car and there's no chips and guac. I approach the door and the same employee who handed me my bag looked and me and said \"chips and guacamole\" I replied yes, and she told me we're out and to get a refund online. Fact is stranger than fiction. Jess bowl was about half the normal size and had the wrong sauce. Mine was okay. The customer service refunded me for the guacamole and chips but no mention of the incorrect child's bowl. Really losing my faith in chipotle.\n\n\nThis location is in serious need of management. Just you kids running this place and not taking care of the customer.\n\n\nOccupying the old Saladworks sits the newly established Chipotle. Chipotle once had my heart when it came to burritos but now I am always left with the thought of why I actually came here. \n\nA step above Taco Bell, this Typical chipotle that lacks in customer service. I can't slam them too hard since they are fairly new and I assume most employees are in training.\n\nA decent spot when you're in a pinch but I wouldn't go out of my way for it.", "aspect_word": "bowls, chips, guac, employee, guacamole, sauce, service, management, Saladworks, customer, employees, spot", "sentiment": "neu, neu, neu, neg, neu, neg, neg, neu, neu, neu, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.5736, 0.6042, 0.4383, 0.7841, 0.3383, 0.6877, 0.3350, 0.4487, 0.3619, 0.4886, 0.5178, 0.2646, 0.5346, 0.4635, 0.3657, 0.4796", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, sadness, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "O415vUzxCBGnls-gJ5PEog", "business_id": "kiHqK6rB1In1O6NirsG2_g", "user_id": "KvMXxHOWYaFqsAz9R9qpXQ", "date": "2015-07-26 20:59:13", "stars": 1.0, "text": "I am giving this place a one star because I am unable to leave a negative star. I have never been in a restaurant as dirty and disgusting as this place was.\n\nThe tables were all covered with dirty dishes, the walls had hard crusted food on them. There was a pitcher of this awful pink liquid above the grill. \n\nThe final straw was when I witnessed one of the servers drop a package of crackers on the ground and instead of throwing them away she tossed them back onto the guys plate.\n\nThis place needs a health inspection ASAP!!", "aspect_word": "tables, dishes, food, pitcher, liquid, grill, servers", "sentiment": "neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.6724, 0.6696, 0.6333, 0.5128, 0.4496, 0.5641, 0.8906", "emotion": "neutral, disgust, disgust, disgust, disgust" }, { "review_id": "c2S4_5tY67icP8AUuUmeIQ", "business_id": "76uACn6vZWmy6PJkMdhPfQ", "user_id": "OwVJj2LuExH4eXfOqH9qIg", "date": "2015-08-04 22:57:17", "stars": 2.0, "text": "They'll offer you a coolant or transmission fluid change for around $160 and if you decline the will pretend to talk to the manager and then offer both services for around $180. This is still a bad deal so do your research and don't be afraid to get a second opinion for these services which might not even be necessary for your car. I have been lied to. Trust your gut and go elsewhere.\n\nUPDATE: Heather took good care of my car this visit.", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.5169", "emotion": "neutral, fear, sadness, neutral, neutral" }, { "review_id": "cVZRmryafyKKaWpdiI8cpA", "business_id": "62eQzOWKmzsIJnJN33vofQ", "user_id": "XYDmsnALnU-FZup-W13EPw", "date": "2017-05-23 01:44:09", "stars": 3.0, "text": "I remember when this place first opened forever ago, it was a big deal since it wasn't as developed in the area back then. My high school years involved a lot of Mcdonald's since its all I could afford back then. Its always been an ok McDonald's never horrible, mostly ok and sometimes great. The one constant problem is they seem to forget things or screw up orders occasionally. I didn't get my hash brown the one time. Another time I ordered a bacon egg and cheese mcgriddle and got a bacon egg and cheese on a biscuit. Its kinda like russian roulette with the drive thru. I've had better luck when getting lunch and dinner then breakfast.", "aspect_word": "hash brown, bacon egg, mcgriddle, biscuit, lunch, dinner, breakfast", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4294, 0.5573, 0.4248, 0.5661, 0.5430, 0.8613, 0.8981, 0.8307", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "A8-lT78nA_zwqAai5gcJ9Q", "business_id": "V9BACxNu_td_DJY65gWwBQ", "user_id": "Yyzkhs2bcAAFut0jGTcvRg", "date": "2019-06-14 02:58:24", "stars": 5.0, "text": "No matter what time of day I come into this location, the staff is always friendly and helpful. It's a small location, so the line gets long quickly in the morning, but the staff moves SO fast to get orders and people out the door. Always appreciate the kind, comprehensive service. Proud to call this my neighborhood shop! Easily the best Starbucks in the area, it's always clean and the baristas proudly make my complicated/annoying order.", "aspect_word": "staff, service, baristas", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8561, 0.8002, 0.8402, 0.5303", "emotion": "neutral, surprise, joy, joy, neutral" }, { "review_id": "gfhPZ4-lrytzOGnA_jXTew", "business_id": "gM9GAwQUJxGXzmSHuJUF1w", "user_id": "RpMv6Y0TY8XMC2B8KIQlUw", "date": "2012-08-02 02:04:49", "stars": 5.0, "text": "Three cheers to Manager Adam Gall and his professional team at Pep Boys! I went there to get the car checked out because it was strangely shutting off on its own and the guys there gave it a thorough check up until they found the problem. They kept me posted on what they were doing, solved the matter and finished in a timely manner. I am confident I will visit them again and I highly recommend you check them out.", "aspect_word": "Manager", "sentiment": "pos", "sentiment_score": "0.4403", "emotion": "surprise, neutral, joy, neutral" }, { "review_id": "iy2wHZuRNAeTTDfgTfBknA", "business_id": "Zn1XuFR75pl_Z24oW4ob0g", "user_id": "gsbFF-wUHMG3CtFap2Q-2Q", "date": "2016-09-01 03:00:20", "stars": 1.0, "text": "Lord, I've been having pure hell with these so called fast food restaurants for the past few days. Maybe I'm just not a people person and can't take ignorance, whatever. I'll save the best for last. \n\nThere is an adult person that works the drive thru there named Brandy. Her customer service is nastier than me seeing her sneeze over the counter and food. Yeah. Real life event. She was broke down more than the streets of Indianapolis. You could just tell that she absolutely hates her job and the fact that she's pushing 40 and has a 20 year old manager. It was quite sad, to be honest. All I can say is she disgusted me to the fullest extent. She was rude and DID sneeze over our already paid for food. She technically sneezed in her forearm, nonetheless, over our food. I'm cringing at the fact that I am reliving this treacherous experience. People like this do not deserve to make one penny.", "aspect_word": "customer, service, counter, food, job, manager", "sentiment": "neg, neg, neu, neu, neg, neg, neu, neu", "sentiment_score": "0.7042, 0.4466, 0.5114, 0.5579, 0.4600, 0.8857, 0.7257, 0.6376", "emotion": "disgust, neutral, neutral, neutral, disgust, neutral, surprise, anger, sadness, disgust, anger, disgust, fear, anger, neutral" }, { "review_id": "dIPazVPK0hGmgfCNI5fQ0Q", "business_id": "6Kc2FhLppRhWBXDKxjxj2A", "user_id": "LUoaFnTicjNnf949qTEwqQ", "date": "2014-10-29 16:55:18", "stars": 1.0, "text": "We drove about 5 miles from the interstate into this Subway location in Maryville, IL just to receive one of the worst service I have ever had. The second we walked in, the girl behind the counter 'greeted' us with the driest, unenthusiastic 'welcome' ever, as dry as the Sahara desert. Next, the same girl started to ask our orders, as we started to make our orders, she kept walking back and forth into the back room trying to get other stuff, and almost like we are such an inconvenience for her! Lastly, when she started to put my daughter's sub together, she just slapped everything on a sub and flung that sub on a toaster tray that made everything on it spill everywhere and that's when I said something - she gave me a look and never apologized for her demeanor. I wish I can give 'no star' for this location because it is not worth it. If you are looking for a Subway location in the Troy/Maryville location - NEVER go to this location!", "aspect_word": "service, girl, counter, sub, tray, Subway", "sentiment": "neg, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.8839, 0.6161, 0.4515, 0.5834, 0.5559, 0.3709, 0.4991", "emotion": "disgust, disgust, sadness, neutral" }, { "review_id": "pu_cAOve-6qW47jnvC_y6Q", "business_id": "dSEI4aBKzWuZKEOx8UJzLw", "user_id": "oqOh4AcZjq6sVsSQh2j_qg", "date": "2021-09-01 02:11:11", "stars": 4.0, "text": "As I made my way to the new and recently opened Trader Joe's in Franklin TN I had hopes it would be less frenzied than the Nashville locations and more of a pleasant shopping experience as I recalled from my very first TJs shopping trips in Palm Springs. No it was frenzied as I rushed along for my French butter and cocoa truffles hurtling around maskless families grazing over the frozen waffles and other TJ delights. Well was it all worth it I asked myself. Yes. Yes it was. Wear a mask some there are not.", "aspect_word": "butter, truffles, frozen, waffles", "sentiment": "neu, neg, neg, neu", "sentiment_score": "0.3732, 0.2899, 0.3319, 0.3929", "emotion": "joy, anger, neutral, neutral, neutral" }, { "review_id": "qexqJDkUzlku7Nx5q_RB5w", "business_id": "uKYCTeusKz-Rt13ea3WKNg", "user_id": "NoB_mtbwrz4aZ2-z5Tpfdg", "date": "2008-10-25 03:24:19", "stars": 3.0, "text": "I've got mixed feelings regarding UPS - there's never been a problem when I've shipped within Canada but when shipping over the border or trying to receive a package from the US, it's consistently been a nightmare. \nI didn't have to worry about any of that today, since it was only a fax I was sending to the US. And these guys took care of it quickly and efficiently, though I was kind of taken aback after my original copy got caught in the machine and they photocopied it for smoother sailing, then charged me for a copy as well as the fax. \nI wouldn't call the service exceptional, but the UPS Store did everything they were supposed to and my fax got to its destination safely, and that's all anyone can ask for.", "aspect_word": "UPS, service", "sentiment": "neg, pos", "sentiment_score": "0.5464, 0.3789", "emotion": "fear, surprise, neutral, neutral" }, { "review_id": "3y2QaZsS-i3CyP3ZQoQFJg", "business_id": "pM1M2A14mNXz48KCcQtz2w", "user_id": "2E1HnX8XFErHOQiIK2edvA", "date": "2021-02-20 21:13:20", "stars": 4.0, "text": "This is a Starbucks that is located at 42nd and woodland and is part of the university of the sciences. It serves students, faculty, and anybody in the area and takes all forms of payment including the student bucks. \n\nThis Starbucks is run by the Sodexo company but has the drinks and foods associated with Starbucks. The drinks are made very well usually, but be aware that on certain days the store may be out of many things such as bagel,s, danishes, crescents. They can also be out of syrups due to high demand. \n\nDue to covid there are no seating options for guests in the Starbucks area. Social distancing is encouraged and masks are mandatory. They are quick so you wont be waiting too long.", "aspect_word": "drinks, foods, seating, waiting", "sentiment": "neu, neu, neu, neg, neg", "sentiment_score": "0.6709, 0.4125, 0.4169, 0.4120, 0.4591", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "sXwHqVSC0sLrbg2hUko4cg", "business_id": "WWYfZbotYgGKknMJ15PitQ", "user_id": "SHuQ8D36uKxKOIWydlB21g", "date": "2011-04-24 15:37:53", "stars": 1.0, "text": "today i went to this wall greens that is two blocks from my uncles house i actually bought what am about to complain about yesterday with no problems today this young person who was actually the cashier wouldn't sell cigarettes to me and my stepdad because i had asked for them. i am 24 and my stepdad is 59 hello!!! this cigarettes where for my mom the guy wouldn't sell them to me because i didnt have my id, even though my stepfather was standing there with a 20 dollar bill to by them and he wasnt allowed to perchase them either. \n\nwhen i go to mass this evening i am planning on telling god about my wallgreens experience.\n\nps. if you our a smoker i suggest you dont go there employee wont sell them to you even if your under the age of 100.", "aspect_word": "cashier, guy, employee", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7743, 0.3608, 0.7014, 0.6935", "emotion": "anger, surprise, fear, neutral, neutral, neutral" }, { "review_id": "aBPY3XJTdXczW-jnH2BKZA", "business_id": "12G2rEudBUiAcFUd5DGhpA", "user_id": "b_hOVL43ocK8Shn91hdlHQ", "date": "2020-02-19 18:06:02", "stars": 4.0, "text": "What can I say...Planet Fitness is a basic gym with minimum equipment and a no frills environment. Most of them are open 24 hrs.The monthly dues are cheap compared to other gyms. They do offer showers, but bring your own towel and soap. Additionally, they have hydro message chairs which are nice and relaxing after a workout!", "aspect_word": "equipment, environment, chairs", "sentiment": "neg, pos, neu", "sentiment_score": "0.3424, 0.3866, 0.4048", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "_pxZ_zjtos0RNR90CTbQ9g", "business_id": "EGg5RHLfGxlq47nwPje9Zg", "user_id": "rENJaoALosb6Bj6J4I09Bg", "date": "2014-07-03 16:40:13", "stars": 1.0, "text": "I went in yesterday for an oil change after the place next door was closed. The convenience and speed was great. People were very friendly. But I basically got scammed with their up scaling. They convinced me I needed a new air filter on our car, along with many other things, but I finally agreed to the new air filter. Then when I got home my husband told me he had just put a new air filter in two months ago and they are just trying to get more money out of you. I do not appreciate that and my advice to anyone who goes here is to go in and stick to only what you went in to get and don't trust their \"suggestions\" because they are only in their best interest and not yours.", "aspect_word": "speed, filter", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.4984, 0.2704, 0.2992, 0.2863", "emotion": "sadness, joy, joy, anger, neutral, neutral, neutral" }, { "review_id": "Kbh7dI1cDn51Fo2dgwwTNA", "business_id": "3AC5Cd2S6LiuZjQRlkG3bg", "user_id": "gl5DbaIfRC_9x7KIontvNA", "date": "2015-01-31 00:21:23", "stars": 4.0, "text": "I'm in this Walgreens several times a week and the staff is always friendly and helpful. There's a girl (I wish I knew her name) in the beauty section who always helps me choose the right products. Once she even spent a half hour with my young niece who had $10 to spend and wanted to get the best deals available. Who does that??!! The store is always clean and well-stocked. Prices are fair.", "aspect_word": "staff, products, deals, store, Prices", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8871, 0.5125, 0.5161, 0.5051, 0.5829", "emotion": "joy, neutral, surprise, neutral, neutral" }, { "review_id": "8mGuPaeKgzQur49Qa6hmgw", "business_id": "uMv6uv-B_-Gxyah2zK8Q8A", "user_id": "ZFiCP2iBozULUUaW2Fg9Ng", "date": "2020-01-21 00:40:01", "stars": 1.0, "text": "Wish I could give 0 stars. We went to find a replacement hinge for our lazy susan cabinet and the experience was laughable. We asked for help from an employee who was in the hardware area, and he asked for an image of the hinge which we showed him. He then proceeded to say, and I quote, \"your guess is as good as mine\". Not the answer you want from an employee at a hardware store. We then went over to the cabinet section to see if we could get help there, and the woman we talked to was so condescending and unhelpful - she said she would need to special order the piece once she figured out exactly what it was. We found the exact piece on Amazon and ordered it. Should never have even left the house and wasted our time.", "aspect_word": "employee, woman", "sentiment": "neg, neg, neg", "sentiment_score": "0.6902, 0.6894, 0.6249", "emotion": "sadness, disgust, neutral, neutral, disgust, neutral, sadness, neutral" }, { "review_id": "lL0JCa_e-HmACY21cCUGRA", "business_id": "NDD0xU8R5RuVagp1y6Y1XA", "user_id": "LJ7_2tA1lL85vUQEVU5cPA", "date": "2018-12-31 04:44:03", "stars": 1.0, "text": "Disappointing is the best description of a quick lunch here. I could see the drive through was busy, it was a football Sunday and there was a steady stream of cars. That was not an excuse for not getting dine in orders dine correctly and promptly. An order that was supposed to be a breast, a thigh and leg was a leg and thighs and the meat was unusually tough. The gravy on the mashed potatoes was put on so far in advance it formed a skin. The Hot Chicken was good but I would have preferred the Honey Hot Chicken that was ordered. I won't be returning here.", "aspect_word": "lunch, meat, gravy, mashed, potatoes, Hot Chicken, Honey Hot Chicken", "sentiment": "pos, neg, neg, neg, neu, pos, pos", "sentiment_score": "0.6468, 0.7320, 0.6862, 0.3107, 0.4254, 0.5659, 0.4111", "emotion": "disgust, neutral, disgust, disgust, neutral, sadness, neutral" }, { "review_id": "EXREk3LVkZho8nOjA76T7g", "business_id": "qee3h7VtquJuvSLJ5RE-HQ", "user_id": "XlF_Od3qOngwITJAX4g2ZA", "date": "2014-12-03 23:33:44", "stars": 1.0, "text": "The worst. You can wait 30 minutes just to drop off a prescription. Then another 30 minutes to pick it up. The staff is surly, not helpful and can be unpleasant. Unless this is your only choice I would go somewhere else. If you do have to use this pharmacy have your doctor call the prescriptions in.", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.9212", "emotion": "disgust, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "mEGRBf5mLikkmhNhqKX0hw", "business_id": "-KoHVH7Iorlv1ql0PZgmmg", "user_id": "Z5N-5xrJrLqCnY-XTA9ozg", "date": "2017-09-17 18:12:05", "stars": 1.0, "text": "Disrespectful auto care service counter staff and a total rip off location. Went in to have a new battery installed and was quoted an extra $120 service charge to install it. I called after leaving to complain and a different store employee told me $84 service charge to install it. Hum, wonder which cost it is $84 or $120... Regardless, I went to different store on INA Road and purchased same grade battery with same warranty for less with free installation in 5 minutes; no service charge for installation. I saved $149 over Pep Boys quote by not paying the install service cost. I will never bring any of my 3 autos to Pep Boys again.", "aspect_word": "auto, service counter staff, service", "sentiment": "neg, neg, neg", "sentiment_score": "0.4838, 0.4117, 0.4916", "emotion": "disgust, surprise, anger, surprise, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "DZ9nrabAUW4POUeQuBu0yQ", "business_id": "hPfiInYuyX9icAz3LEivnA", "user_id": "ZxfJqk-2W05TYbRoFpXWLg", "date": "2016-11-20 18:03:37", "stars": 4.0, "text": "Ok yes it's a \"chain restaurant\" and your over it I get it.... it's also in a Truck Stop if truckers come here it's gotta be pretty good. The staff is friendly and they don't hover. The coffee is good and fresh and sure some of the food is weighed part of corporate whatever. But you know what your gonna get and the food is gonna taste like any other Denny's. They are bringing other seasonal things in the menu and lighter options like Chicken Sausage and Egg Whites and etc. Its a large space and it seems they get regulars and they are as nice to you as they are to them. It's simple, solid diner food no it's not like some old school place owned by a family but the menus are solid and the coffee is fresh and yes parking is plenty. I had the moon over my hammy (a breakfast sandwich) on sourdough bread, cheese, scrambled egg and ham with a side of red potatoes. The husband had a few eggs and chicken sausage and we had coffee and water. It was good, not anything that would weigh us down on the road. So there you go.. Four Stars for the service, food is solid and simple 3 stars give or take", "aspect_word": "staff, coffee, food, menu, Chicken Sausage, Egg Whites, space, menus, breakfast sandwich, sourdough bread, egg, ham, potatoes, eggs, chicken sausage, water, service", "sentiment": "pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.8398, 0.7355, 0.4792, 0.4270, 0.7412, 0.3991, 0.3995, 0.5013, 0.3644, 0.6482, 0.5834, 0.5188, 0.3757, 0.3205, 0.3471, 0.3860, 0.3161, 0.4274, 0.4249, 0.3024, 0.7105, 0.7303", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "PzHvWKZx5oHr-lzY1Y2nOA", "business_id": "iMkk09jgIHrgAwnzStbk1Q", "user_id": "2D_f_K3DVHqucxxnBRmaeA", "date": "2014-10-29 09:42:19", "stars": 3.0, "text": "This is a wawa like all the others. It does have the benefit of a gas station, however, it does not have diesel. \n\nThe food here is pretty good. They can sometimes get rather sloppy when making hoagies. I rarely get them from here or any wawa anymore. This location tends to always be fully stocked with fresh pretzels, deli foods, soups, drinks and chips/snacks. \n\nThe bathrooms and the store itself is very clean.\n\nThis location is 24hrs.", "aspect_word": "food, foods, soups, drinks, chips, snacks, bathrooms", "sentiment": "pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8511, 0.3940, 0.5591, 0.7429, 0.5279, 0.3800, 0.5866", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "XgDjQ2uUvbjU7m1QBudcnQ", "business_id": "ReV4Q3rEJ8neicQPc6pC0w", "user_id": "C7Vo14RpRTG5Bc84l4q6DQ", "date": "2017-06-02 15:12:18", "stars": 5.0, "text": "My father, cousin, and myself had a reservation at 5:45 just after the Indy 500 this past Sunday. Given the race was running late due to a significant number of crashes and the time it was going to take to get downtown via the shuttle to the airport, I highly doubted we were going to make it, but arrived here in time fortunately to try Indiana's most famous restaurant. You walk in and the place is massive with multiple rooms and a lot of pictures of Indycar drivers and their cars. Hence, it is no wonder, that my cousin, Indycar fanatic loves this place so much. Usually they have a special on Sunday night that is a 3-course Grand Prix meal, though due to it being race day they understandably did not offer the special. The food although really expensive, was well worth it for the occasion. We shared 3 different types of steaks: Filet Mignon, Dry-Aged New York Strip Steak, and the Bone-In Cowboy Ribeye all of which were very tender and delicious. We concluded with a delicious chocolate cake for dessert. The service was very friendly, and I was even given a sample of the delicious shrimp cocktail sauce with crackers for free, as I do not eat shrimp. I look forward to coming back when I visit Indy in the future.", "aspect_word": "reservation, restaurant, course, meal, food, steaks, Mignon, Steak, Bone-In, Ribeye, chocolate cake, dessert, service, shrimp cocktail sauce with, crackers, shrimp", "sentiment": "neu, pos, neu, neu, neg, neu, neu, neu, neu, neu, pos, neu, pos, pos, neu, pos, neg", "sentiment_score": "0.7802, 0.4828, 0.5521, 0.3912, 0.3854, 0.3854, 0.2459, 0.2957, 0.3202, 0.3189, 0.4037, 0.5993, 0.6785, 0.5370, 0.2542, 0.3660, 0.4140", "emotion": "neutral, surprise, surprise, joy, joy, joy, joy, joy, joy, neutral" }, { "review_id": "iEfY6LroJ4RNvp0hFSrtVw", "business_id": "JJdHznAJncfYldJDSsM8wA", "user_id": "RSuHpoo11GzVzEgK0NOhQQ", "date": "2015-01-05 22:33:46", "stars": 3.0, "text": "First of all the correct location is Craycroft and I 10. The food is fresh and tastes like typical Taco bell. Service is quick and friendly. 3 stars is due to the prices being higher than any other Taco bell ever. The dollar menu here is called a value menu. Very smart like fox.", "aspect_word": "location, food, Service, prices, menu", "sentiment": "pos, pos, pos, neg, pos", "sentiment_score": "0.5092, 0.8403, 0.7552, 0.6393, 0.4455", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "NBqTn0FCrbbLtpkz-UPnug", "business_id": "4WWxTisW97Ks7r06Exxx2A", "user_id": "xzDWgDiaguJZkY48ixm9xQ", "date": "2019-05-18 15:41:53", "stars": 1.0, "text": "I just waited 11 minutes for my meal. Meanwhile two employees ordered after me and got their nuggets before me. Hmmm. Customer first? I think not. Come on. How hard is this? You rush the drive through but people who want to sit down and eat? You just assume they have a ton of time? \n\nIt's a shame because this is literally the last fast food place before highway 54 going north. You could kill it if you had good customer service but no one here seems to care at all.", "aspect_word": "meal, employees, nuggets, food, customer, service", "sentiment": "neu, neg, neu, neu, neu, pos, pos", "sentiment_score": "0.9120, 0.5883, 0.4762, 0.4628, 0.3335, 0.4861, 0.3331", "emotion": "neutral, disgust, neutral, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "ddOZwuyv0Ju4XRhbWVSBdw", "business_id": "pb-MjAwo3xptVOJYaxYd_g", "user_id": "KDuDngBGyuZPEqNlrCnFMA", "date": "2015-09-12 22:09:04", "stars": 1.0, "text": "HORRIBLE SERVICE ALL ROUND. GETTING A REFUND AND NEVER GOING BACK. \nGot the address incorrect. \nCalled and waited a half hour to correct the address. \nDelivery window was 830 to 1230.\nWhen they hadn't delivered by 1230 called and waited another half hour for them to tell me they got a late start and they'd be here 230.\nCalled at 230. waiting literally a half hour. \nHung up and called the store.\nThey stated the delivery was canceled (unauthorized by me)\nAsked to speak to the manager. \nThey stated the manager would call back in 35 minutes. \nSame clerk called back said time. Stated that one piece will be delivered by 7pm. But the other is in back order. \nTHE PIECE TO BE DELIVERED WASN'T EVEN ON OUR ORDER. \n.....and the manager still never called.", "aspect_word": "SERVICE, Delivery, waiting, delivery, manager, clerk", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8877, 0.3973, 0.4822, 0.3353, 0.6118, 0.6480, 0.6539, 0.8082", "emotion": "neutral, sadness, neutral, neutral, surprise, sadness, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "aYJi2An5mOoHHe0F2kRaMw", "business_id": "oQhZez4nAwXH0kutnpULfg", "user_id": "g0_x4kVvJAYuk96oCcbOmw", "date": "2011-10-07 21:28:44", "stars": 1.0, "text": "So - Once again we'll not get into details of the menu - we've all had KFC and the products here are on par with any decent KFC you visited. Why one star? Service. Lack of service, specifically.\n\nThe restaurant is supposed to be open to 10pm on weeknights, at 8:45 on a Wednesday it was locked up tight and being mopped. Fine - I'll use the drive through. One person ahead of me put their order in and pulled up. I ordered a 10 piece meal for the family - all white meat. Pull up.\n\nOk - THIRTY minutes later I was at the window and my order had none (zero, zillch) pieces of white meat. I'm not sure if they were cooking stuff to order but I paid for the white meat and Asked the girl for it. She handed me the bucket back and before I could look inside locked the window and walked away.\n\n4 pieces of white meat apparently translate to a ten piece bucket. She knew what she did and went hiding. Screw this place. You win honey, but I hope they shut your store down tomorrow.", "aspect_word": "menu, Service, service, meal, meat", "sentiment": "neu, neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.8296, 0.7393, 0.8200, 0.6416, 0.3087, 0.3049, 0.3247, 0.3272", "emotion": "neutral, surprise, sadness, surprise, neutral, anger, neutral, neutral, surprise, neutral, disgust, anger, sadness, neutral" }, { "review_id": "exaJY6Qf3OKz8j7E9PbnqQ", "business_id": "f22prjTaNUWwqvVsI4HWxQ", "user_id": "q17RLkza7NIrTh86lCqS9A", "date": "2014-12-29 13:23:30", "stars": 5.0, "text": "Everyone knows Starbucks so my review will do little to win or loose your heart; this review \"ain't\" about the coffee. \n\nI've been coming here for 2 years now and the one cashier \"Ms Deb\" as she wears on her name tag is simply as good as caffeine. She always greets you with a sincere smile, genuine laugh and here positive attitude is worthy of anthony Robbins jealousy. As you can I also can go to a million different starbucks but I choose this one for my 2 minute interaction with Ms Deb to start my morning. \n\nLv you girl! I hope you read this and I pay you back an ounce of the smiles you bring me!", "aspect_word": "coffee, cashier", "sentiment": "neu, pos", "sentiment_score": "0.5047, 0.3483", "emotion": "neutral, neutral, joy, neutral, joy" }, { "review_id": "8YSFSzp7V3kIloLKI0ZBbw", "business_id": "54WR2MLumQhfHCKOB-eQKA", "user_id": "zhDIG_fmwym2xJssR3bmcQ", "date": "2013-01-29 13:18:47", "stars": 5.0, "text": "RECENTLY REMODELED, VERY CLEAN, SUPER FRIENDLY STAFF!\n\nConvenient for me, this Dunkin Donuts sits on the corner of the industrial park I work in at Benigno Boulevard. I have been coming in off and on for about a year. The workers always recite my very last order, no matter what it was, which is impressive and shows they pay attention to every customer!\n\nThe place was just completely remodeled right after they widened the intersection here, and is super clean inside. The employees are always smiling and friendly. \n\nDunkin Donuts has pretty good tea, and I love stopping here for a large hot tea and a smile!", "aspect_word": "STAFF, workers, employees, tea", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.6295, 0.6201, 0.7996, 0.8609, 0.7558", "emotion": "neutral, surprise, joy, joy" }, { "review_id": "ylBl1Ij0ZDIroDuhGRwkuA", "business_id": "POfVQABY0LcBnVPvb6oT_w", "user_id": "0HBqs2Xx6AikPRsLvavfcQ", "date": "2014-06-13 16:55:13", "stars": 3.0, "text": "Delicious sandwiches, TERRIBLE customer service. This location has not been open for long. I've stopped in twice, and had delivery 4 times. The food is consistently good, and the service is consistently rude. And now, all of a sudden, they won't deliver to me. I am suddenly \"outside of their delivery area.\" I think whoever answered the phone just wasn't in the mood to deal with taking an order and/or delivering. I'll take my business to Campus Corner. Your food is good, but it's not worth it. And a word of advice - if you expect to be successful on the Main Line, you need to learn how to be pleasant, polite, and provide good customer service. There are tons of sandwich shops around. You won't last if you treat people poorly.", "aspect_word": "sandwiches, customer, service, food, delivery, sandwich", "sentiment": "pos, neg, neg, pos, neg, neu, pos, pos, pos, neu", "sentiment_score": "0.8528, 0.7354, 0.6308, 0.7719, 0.8020, 0.3345, 0.8534, 0.6067, 0.4235, 0.5225", "emotion": "joy, anger, surprise, surprise, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "EF6vmNUdTRQDehMoxirlzw", "business_id": "X3ItPYxc6dIvFXp6Xij21w", "user_id": "2z4CSJ9EH0L-5BmzquYnSg", "date": "2012-11-05 18:09:26", "stars": 2.0, "text": "Subway is subway is subway; if that makes sense. \n\nBasically, there are way better hoagie places in the Spring Garden area. Sure you can get foot long for $5, but the quality isn't so good that I'm willing to save a few bucks to eat here. I pass this place by at least once a week and have no interest in eating here again. Food was meh at best. Go somewhere else, like 3Js.", "aspect_word": "quality, Food, 3Js", "sentiment": "neg, neg, neu", "sentiment_score": "0.7248, 0.3753, 0.4083", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "RcHolyDMDOLMB8J_hgtZYw", "business_id": "IkpVYzgnHjD7ztysy4E3fw", "user_id": "k9-ixq5thOj-KQX8V8D75Q", "date": "2017-05-29 18:31:47", "stars": 2.0, "text": "It saddens me to update this Red Robin review to two stars but I have to keep it honest. Service was excellent no doubt, our server Jenna was great in every way however; the food was mediocre.\nSweet Potato Fries disappointment:\nI had my heart set on their sweet potato fries but when they came out they were cold and hard as if they had been out for hours. Our server apologized and had the kitchen drop another batch. Staff brought them out steaming hot but unfortunately they did not taste the same as before and my husband agreed. We then asked for the regular fries instead and they were ok. \nThe Big Tavern:\nUnfortunately the same thing not as good as our previous Red Robin experiences at this and other locations. The meat left a greasy after taste and wasn't very good. Good thing my husband and I split it otherwise we would have had to complain to management. \n\nSuch a great additition to this area but needs consistency if they want to keep loyal patrons.", "aspect_word": "Service, server, food, Potato Fries, potato, fries, kitchen, Staff, meat, taste, management", "sentiment": "pos, pos, neg, neg, neu, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.7526, 0.7033, 0.7576, 0.3722, 0.3117, 0.3912, 0.8083, 0.3917, 0.7363, 0.4410, 0.7605, 0.4584, 0.6698", "emotion": "sadness, joy, sadness, sadness, sadness, neutral, disgust, neutral, neutral" }, { "review_id": "ayzMIAE80FmF0wuWHgPYhA", "business_id": "7uS3AAV7Scm1Uuv2dfqc4Q", "user_id": "GyDVGh-oZRB8QWv2bKIb8w", "date": "2016-03-21 00:55:17", "stars": 1.0, "text": "I used to really like this place for takeout but at some point they must have changed management or something .\nI usually get the 4 piece and fries .\nThe last 2 times the chicken was very greasy and tasted a little odd. Maybe the oil was at fault.\nService in the takeout window is incredibly slow and there is no way to get out of line once you're in so i almost missed work .\nThe people at the window couldn't understand english much as well i think and i had to repeat a few times to get my drink right. \nKFC as an organization has really gone downhill .I went to another outlet a few years ago and the chicken pieces were very small and bland.\nI'm an old timer and when i first used to buy kfc, maybe 40 yrs ago, when you bought a 4 piece meal you always got big pieces of chicken,fries,a buttered roll,gravy and a salad.\nThey even gave you little tub things of honey for the chicken.\nHow the mighty have fallen.", "aspect_word": "takeout, management, fries, chicken, oil, Service, people, drink, chicken pieces, meal, salad, honey", "sentiment": "neu, neg, neg, neg, neg, neg, neu, neg, neu, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.4653, 0.7792, 0.4505, 0.8187, 0.7517, 0.8335, 0.3632, 0.6676, 0.7105, 0.6306, 0.5417, 0.3103, 0.5750, 0.2658, 0.3671", "emotion": "neutral, neutral, disgust, fear, surprise, fear, disgust, neutral, sadness, neutral" }, { "review_id": "omBU9vnm6GUagR47_sddKg", "business_id": "VEwHudSzAsCW_ISBERlhew", "user_id": "ODUuWY6AqMiKGINKPu637g", "date": "2020-12-31 16:08:03", "stars": 5.0, "text": "Customer service is always great here \n\nTo begin with their burgers are so tasty, delicious literally best burgers I've tasted in a while. They are a bit small but worth the money. Also their custard shakes are good as well.\n\nIn addition the only thing I ordered and didn't like was their chicken tenders don't recommend them at all too small and tasteless. \n\nFurthermore other than that I recommend trying out their burgers for sure y'all won't regret it.", "aspect_word": "Customer service, burgers, custard shakes, chicken tenders", "sentiment": "pos, pos, pos, pos, neg, pos", "sentiment_score": "0.6682, 0.8662, 0.9160, 0.6901, 0.5588, 0.5074", "emotion": "joy, joy, neutral, disgust, neutral, neutral" }, { "review_id": "f1ZTOZGoClAVK7Q5Inl9Pg", "business_id": "HgPC5nqvPRMjC0UA3GFy4g", "user_id": "L2zh8S5jpDD4fqCO6Z3AsA", "date": "2011-07-27 13:15:28", "stars": 1.0, "text": "Needed a quick lunch on the run, so I stopped at this Wendy's and got an \"Ultimate Grill\" chicken sandwich. Went along my merry way, opened the wrapper, took a bite and spit it back out. The sandwich not only tasted horrible, but the chicken breast was pink inside. I wasn't in a position at that moment to take it back to the restaurant, so my $6 sandwich went right in the trash.\n\nThe next day I tried to use the change I had gotten from Wendy's to pay for my coffee at DD and was given my $10 back because it was counterfeit. Great! So instead of throwing $6 away, it was now $16. I should have skipped the entire ordeal and just thrown a $20 bill into a dumpster.", "aspect_word": "lunch, Grill, chicken, sandwich, chicken breast, coffee", "sentiment": "neu, pos, pos, neu, neg, neg, neu, neu", "sentiment_score": "0.5443, 0.3406, 0.3297, 0.3907, 0.5433, 0.6366, 0.4496, 0.7531", "emotion": "neutral, neutral, disgust, anger, neutral" }, { "review_id": "tD4nvUXFpPIwtpgQs9YQGA", "business_id": "8-JJBIdFKudzAYlW6EvHFA", "user_id": "PDMEraUwNKd4dNzX_ez2AQ", "date": "2016-09-29 15:30:51", "stars": 1.0, "text": "Let me state I love CVS. Their ECB program is very easy to understand and in which to participate. There are several CVS stores near my home and I really like the employees in all but one of the stores. This rating is not just based on one visit. This rating is based on several years of visits. I try to avoid this CVS store, but there are times I am in the Springfield area and it is the most convenient location to shop. There is one employee there who never seems to be in a happy mood, very seldom has a smile, has a poor attitude and very rarely thanks me for my purchases. \n\nSeveral times she has 1: told me to give her all my coupons and ECBs at once. I like to use the coupons and then see how many ECBs I can use. 2: Has told me after we have done the coupons and ECBs, and there is still an amount due that she cannot take any more ECBs because it causes the register to recalculate. The part that is true is that CVS has a very odd register system in that it does recalculate after total is pressed and if you try to give more ECBs but it is never a problem in any other store. Heaven help you if you ask her a question because she acts like you are bothering her or speaks in a condescending tone. \n\nThis employee's name is Diane. As I said, she has been there for several years and each time I enter the store and see her, my spirit drops.", "aspect_word": "employees, employee, attitude, register, tone, spirit", "sentiment": "pos, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4632, 0.7561, 0.4895, 0.4087, 0.4492, 0.6629, 0.2386", "emotion": "joy, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "2V1frC3-Vnwqi0CkNOfRow", "business_id": "Gr029tPn8i2VavSCXLjtpA", "user_id": "GSOeCP0IV_LFZatHboiD5g", "date": "2019-12-09 23:57:04", "stars": 1.0, "text": "This is by far the worst Wendy's experience I've ever had. We were going to go to Chick-fil-A but the line was very long so we decided to go to Wendy's because their line had no cars. To say the least I am very disappointed with my order and I wish that I would have waited 45 minutes in the Chick-fil-A line. The food was cold, and there was no one else in line, but the food still took A very long time to come out. I will not be going to this Wendy's ever again, after they had wasted my Monday night with a terrible meal.", "aspect_word": "line, food, meal", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6212, 0.4024, 0.7664, 0.7144, 0.7559", "emotion": "disgust, sadness, sadness, sadness, neutral" }, { "review_id": "duyvMhzZw_eDs3ILID2hEQ", "business_id": "ANzODyjCLbhwm0JMavrbjA", "user_id": "qvrrkAE22kzmFaLPZsHhxg", "date": "2015-01-02 07:02:01", "stars": 1.0, "text": "Every order from this location has been a disappointment, we don't even bother any more, We had a great experience from the one off Overland near Five Mile while visiting family but this State St store has failed every time we have tried over the past 4 years since moving to this side of town. Domino's is better faster and cleaner. Last time I was in the this PHut store it was filthy the bathroom was disgusting there was period blood on the toilet seat and it was just generally dirty all over.", "aspect_word": "bathroom, toilet seat", "sentiment": "neg, neg", "sentiment_score": "0.4752, 0.3513", "emotion": "sadness, neutral, disgust, neutral" }, { "review_id": "_e6YvuerR_kw031eY1JGxQ", "business_id": "amnKFpOOoMHgGEW1xinIDg", "user_id": "MaFxvpVOz-lKqvpbWeLwNA", "date": "2019-12-27 03:40:43", "stars": 4.0, "text": "it was soooo busy! a mix of the happy hour and normal after work rush. I decided to go inside after placing my two orders on the app! i waited 15mins? maybe longer tbh. \n\nmy drink did not have any whipped cream once i received it. i was also advised they were out of holiday sprinkles. \n\ni don't care about the wait as much as i care that my drink was incomplete AND neither had the straw stoppers inside of them. doesn't help with temp control or the fact that one was spilling out. the workers will still pleasant through the rush.", "aspect_word": "drink, whipped, wait, temp, workers", "sentiment": "neg, neg, neg, neu, neg, pos", "sentiment_score": "0.3978, 0.3976, 0.6973, 0.4482, 0.4901, 0.4585", "emotion": "joy, surprise, sadness, neutral, joy, neutral" }, { "review_id": "vySnzKTjgr96OlMz19X1-Q", "business_id": "I30Nq1Y8MKcFmQNeYST36Q", "user_id": "1BITk6O4o8HuyYLAqRNfwQ", "date": "2016-06-20 07:42:07", "stars": 3.0, "text": "Here is the skinny.... I frequent this location often! My biggest frustration is that my order is often wrong. That being said, I still come here because 1) I flipping love me some chickfila 2) it's closer than the other location. \n\nThe dual drive-thru backs up and moves at its own pace. Several other locations use employees to expedite ordering during peak hours. I have yet to see that at this location. \n\nHere at the Gandy location they offer 30 nuggets for $12 and change. This can be ordered in the drive-thru. As the mother of a 7 yr old, I really appreciate this offer for my ever growing young son. \n\nCorporate now offers an app for individuals to place their order online ahead of time. I have not used this app yet, so I cannot comment. \n\nThe only other item I would like to point out are the fries. Consistency with seasoning is not a strong point here. Look, I am well aware we all like our seasoning differently. Some like more and some like less. At the Gandy location, they tend to air on the less side. Sometimes the fries are a little bland. Don't get me wrong, I'm sure my body appreciates less sodium... But heck, salty fries are my jam.", "aspect_word": "fries, seasoning, sodium, jam", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5742, 0.5445, 0.4550, 0.8339, 0.6759, 0.8232, 0.4021", "emotion": "neutral, neutral, neutral, neutral, anger, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, sadness, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, joy, neutral" }, { "review_id": "nzgKMtAB1-OW4Liz3X-kWg", "business_id": "mfTE6x39X0vjNhy8mBwp0A", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2014-03-16 23:32:32", "stars": 2.0, "text": "Aside from being the only DD I know that has converted floor space into a fire pit leather sofa lounge, there is nothing out of the ordinary in this shop. The coffee is hot. The donuts sweet. The service so-so. The lounge full of Russian 20 somethings. \nIf any of these appeal to you, this is the place for you.\nMe? Not so much.", "aspect_word": "sofa lounge, coffee, donuts, service", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.4758, 0.7222, 0.5715, 0.7470", "emotion": "neutral, neutral, neutral, joy, neutral, surprise, neutral" }, { "review_id": "lc0U8oQGbme-Ymfi5kXM9A", "business_id": "NbsUPnmQQ-qd6rutQpMatg", "user_id": "NzkMGkDiarCQKLRam2DpXQ", "date": "2015-05-20 18:42:52", "stars": 3.0, "text": "Home Depot is everywhere, and it is always my go to for a lot of things. This store is the closest to my house and I go there once a month at least. \nThe reason for my 3 stars is that, every time you ask a question to an employee that is near by, it's never the right person to ask, even when they are right by the item you ask about.\nAlso, I notice that a lot of things tend to be displaced, and not where they belong. I was purchasing shelves, and it took me 15 minutes to find 6 of the same size, only because they were all piled up in the wrong place.\nHire people with a bit more knowledge and common sense. Teach them to know the store by heart, so when you ask for direction they don't have to rely on someone else.", "aspect_word": "employee, shelves", "sentiment": "neg, neu", "sentiment_score": "0.6343, 0.3840", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "T6Nlg-f0Saz8FSnPLATPZg", "business_id": "aRZwaAL14CPMtgBCvo9Kwg", "user_id": "BTHXLOCKyo1z8ZrWq8-9_g", "date": "2015-04-30 20:18:40", "stars": 5.0, "text": "Friday's has such potential, it really does but it always falls short... That is until this visit! Finally a Friday's that doesn't leave something to be desired... This was an awesome visit from start to finish. We check in wait time was accurate and fairly short for a Saturday evening. It was busy but not loud, fast but not rushed. Our waitress was nice and even better she was accurate with our order. The food was amazing, yes I said amazing and I mean it.. I was expecting mediocre or ok at best. But this Friday's sets them self apart, even from thief playing, I was pleasantly shocked! I feel like every other Friday's in a 50mile radius should come here to see how it's done, from the bartenders to the waitstaff and especially the cooks. \nI ordered off of the gluten free menu.. Opted for the ribeye, so happy with that selection, while eating u couldn't tell me I wasn't at a steakhouse, the seasoning was perfect, freaking perfect. I normally order a vanilla bean cheesecake because I never finish my food and is the only highlight of the meal (when they do it correctly). But I was stuffed and couldn't miss out on my dessert so I asked for it to go. So I did, no chocolate sauce please... Of course they would put it anyway because they always do. When it arrive I opened the container to find my dessert without the chocolate sauce, what??? Omg my eyes watered... Could this be an enjoyable, successful Friday's visit... No freaking way, yes way.. Wow never say never! Congrats Oxford Valley TGIFridays you are freaking awesome.", "aspect_word": "wait, waitress, food, waitstaff, cooks, menu, ribeye, steakhouse, seasoning, vanilla bean cheesecake, meal, dessert, chocolate sauce, container, TGIFridays", "sentiment": "neg, pos, pos, neg, pos, neu, neu, neu, pos, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.2759, 0.6583, 0.8075, 0.3084, 0.3829, 0.5162, 0.3749, 0.4135, 0.3040, 0.3557, 0.6243, 0.7484, 0.7775, 0.3010, 0.4943, 0.7701, 0.2894, 0.2574, 0.1837, 0.1633", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, surprise, neutral, surprise, neutral, neutral, joy, neutral, sadness, neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy, neutral, neutral, anger, neutral, surprise, neutral" }, { "review_id": "gqQKRodQkUHQuM_pgoCLWw", "business_id": "60chFqdA5DG-yzDsCs0z7A", "user_id": "9YTEd_NzwITT0Y-1WgiJgw", "date": "2015-07-27 04:03:53", "stars": 3.0, "text": "Your typical Home Depot, but the service here is super helpful. All of the workers will go out of their way to help you out with whatever you need.\n\nMy only complaint is that they close off aisles in the middle of the day for a long amount of time. We had to wait over a half hour just to get a hose, but the aisle was closed off when we got there, so who knows how long it actually was.", "aspect_word": "service, workers, hose", "sentiment": "pos, pos, neu", "sentiment_score": "0.8787, 0.6622, 0.3753", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "gt3aohd5FCh3VCruHfhSvQ", "business_id": "4ykhWI_bbzMg2ZXKxxSeGg", "user_id": "5BpJEC8YVi80ecWT5CtlfQ", "date": "2015-02-08 23:33:42", "stars": 4.0, "text": "HAD to try Culvers since we don't have this fast food chain in Cali or NYC\n\ntheir frozen custard is good! they have vanilla & chocolate at all times BUT also a flavor of the day for those who need a change\n--salted caramel almond: the name of the flavor speaks for itself \n--single patty cheddar bacon burger: i liked the crispy thin patty but the bread was a bit too dense\n--cheese curds: deep fried balls of cheese, reminded me more of mini cheese sticks than cheese curds, just okay\n\nsolid fast food!", "aspect_word": "frozen custard, salted, flavor, bacon burger, bread, cheese, food", "sentiment": "pos, pos, pos, neu, neg, neg, pos", "sentiment_score": "0.5903, 0.3516, 0.3827, 0.3644, 0.5299, 0.3179, 0.6961", "emotion": "joy" }, { "review_id": "7yD0Pfe8AwA8-k2CLGl8TQ", "business_id": "lsgUussl7kP3Ml9hzelHPw", "user_id": "hySzHF70TUmQdrOGZY5rWQ", "date": "2015-04-12 23:58:28", "stars": 3.0, "text": "I recently visited Pep Boys for the first time to have my oil changed, inspection/emission test, and a set of new tires. My vehicle is about 15 years old. The upfront estimate was about $1000 for all the services. I received a phone call stating that I needed a new part for my car to pass inspection. The end all total was about $1300 for everything. I got the cheaper tires and lower grade oil. The new part took two days to come in so that was not fun. The flip side is that I scheduled my appointment online and they were ready when I got there. If my car didn't need the part my car would have been done in a few hours. Overall not bad. I don't know much about cars so this seems to be a place to go when you don't have a local mechanic. I didn't feel that I got ripped off. If you think I did please let me know! HAHA!!", "aspect_word": "tires, oil, mechanic", "sentiment": "neg, neg, neg", "sentiment_score": "0.3736, 0.4678, 0.6427", "emotion": "joy, neutral, neutral, sadness, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "Erjr72lXxC-H-e6R6JHr9A", "business_id": "6dBTa5IQLANpgRaWZJCMBQ", "user_id": "Mpo4q8eoafWP5AqtpaVN3Q", "date": "2011-01-15 15:42:24", "stars": 4.0, "text": "Ok, not a great location. But - The girl behind the counter actually listened to what I was asking for and got four out of four Sandwiches exactly right. Sadly, this is not always the case in any fast food. Plus, the place was surprisingly clean - not like hospital clean, but cleaner than 95% of other fast food places I've been in. The employee was friendly and courteous which, again, is more and more uncommon these days.", "aspect_word": "location, girl, counter, Sandwiches, food, employee", "sentiment": "pos, neg, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3605, 0.4945, 0.6438, 0.3959, 0.2352, 0.3833, 0.3507, 0.5845", "emotion": "sadness, neutral, sadness, surprise, joy, neutral" }, { "review_id": "Yjnj32g-vws9cMvFoX7JNQ", "business_id": "bB-TEdPAZ2H_jL4lz_u5uA", "user_id": "7EW4MDbFBheg4Z63eX_ERg", "date": "2016-02-14 21:51:54", "stars": 2.0, "text": "Chilis is really starting to slip. For one, their menu is too large with too many items. No restaurant can keep up with that many dishes and make them all taste good. \nI was pretty disappointed in my last visit. Everything was bland and tasteless. It all looked like microwaved products. Nothing seemed to be made in house. \n\nThe wait staff was very unorganized and unsure. We ordered an appetizer but it arrived after our salads. Then the entrees came out very soon after that. Our table couldn't hold all the plates, as almost everything is served on its own plate. Just a very disappointing experience. Chilis needs a re-tooling and re-branding, cut your menu in half and make good, fresh food in house.", "aspect_word": "Chilis, menu, dishes, wait staff, appetizer, salads, entrees, table, plates, plate, food", "sentiment": "neg, neg, neu, neg, neu, neu, neu, neu, neg, neu, neu, neu, pos", "sentiment_score": "0.6008, 0.6143, 0.2942, 0.6944, 0.6019, 0.2634, 0.6846, 0.4202, 0.3990, 0.5079, 0.4314, 0.7425, 0.7967", "emotion": "neutral, sadness, disgust, neutral, neutral, fear, neutral, sadness, neutral, neutral" }, { "review_id": "KcUtRtH1lYUetqIT64iNzQ", "business_id": "JtqTIYR7ib11BGthX2aTew", "user_id": "3GKk2POn0VFznH_KuRX8UA", "date": "2018-01-28 20:39:34", "stars": 1.0, "text": "got a hard cold pizza tonite when I ordered a thin and crispy at this place for pick-up. Also, mgr at counter, Allegra, she was short fused and mean to employees and customers (condescending) and we heard her drop the f-bomb several times. Obviously, won't be back there anytime again!!!", "aspect_word": "pizza, counter, employees", "sentiment": "neg, neu, neg", "sentiment_score": "0.4632, 0.4077, 0.6932", "emotion": "neutral" }, { "review_id": "j9IHSoJthVKy8wECiogC2A", "business_id": "r6VusECuDfRT3jAr71gRPQ", "user_id": "yaLPns3jTVaiau6mJ8SpAA", "date": "2020-10-25 14:09:11", "stars": 1.0, "text": "Planet Fitness in Plant City is not enforcing the mask requirement. They require you to be wearing one to enter but, once you are past the front desk no one is enforcing this requirement. Several of their employees walk around with their nose sticking out of their mask or wearing the mask under their chin. When I reported this to the manager she told me that \" She can't make everyone happy\". She also told me that the County mask requirement had been discontinued. At any given time, half of the people in this business are walking around less than six feet from other people with no mask on.", "aspect_word": "employees, manager", "sentiment": "neg, neg", "sentiment_score": "0.6987, 0.8287", "emotion": "neutral, neutral, disgust, sadness, sadness, neutral, neutral" }, { "review_id": "vlYgyD-cbTv9Gi0G4_oRlA", "business_id": "vQrmnpZfqfMdQ3c4hmGbdQ", "user_id": "vALpp2IgoeeyiRoH1qRMuQ", "date": "2019-01-10 21:34:47", "stars": 1.0, "text": "I'm so disappointed in this location. This used to be the only IHOP in Tampa that I felt was clean enough for me to eat in. My kids wanted breakfast for dinner when Papi was out of town and my son wanted grinch pancakes that he saw in a commercial. \n\nI'm not rather biggest IHOP fan in the fiar place, but I have my go-to meal: lingonberry crepés. This is the first time in all of my IHOP eating history that my lingonberry crepes were all wrong. \n\nNot only was my food all wrong, but my son's grinch themed breakfast had way too much food coloring in it. Look I know it won't look like the ads, but damn! (Check out the weird pics I posted). \n\nThe cleanliness of this restaurant has gone down since the last time we came and the service, although very nice was slow...mainly because the kitchen was very slow. The place wasn't packed because it was a rainy night, so there was no excuse for this tomfoolery.", "aspect_word": "location, breakfast, dinner, pancakes, meal, lingonberry crepés, crepés, lingonberry, crepes, food, service, kitchen, place, tomfoolery", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4727, 0.7936, 0.9125, 0.2282, 0.6406, 0.3488, 0.3240, 0.3935, 0.3398, 0.6152, 0.3558, 0.6541, 0.6941, 0.6740, 0.4884, 0.4475", "emotion": "sadness, neutral, neutral, joy, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "oNFpdw3_sU422-rA69NQdA", "business_id": "SeSZts3uv6s2EJF8_swzZQ", "user_id": "1eqy55tfazEXqDvGq2LDFw", "date": "2007-03-19 21:15:25", "stars": 1.0, "text": "IF I COULD GIVE THIS PLACE ZERO STARS I WOULD!\n\nI cannot describe to you the complete f*ed up mess this place is. They push and push to sell you anything. If you were a blind man they would try to sell you sunglasses. \n\nAll we wanted was an oil change, $70 later they stripped out 2 lug nuts. The pis poor teenage manager was like \"not my fault\" contact corporate if you have an issue. So about 20 phone calls later we finally got a response and some lady was real apologetic and paid $20 to have our lugs replace. But, all in all, STAY FAR FAR AWAY!", "aspect_word": "place, pis, manager, lady", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4425, 0.7183, 0.8646, 0.7273", "emotion": "anger, neutral, anger, neutral, neutral, neutral" }, { "review_id": "oshTsn3MwbjmvajhSJTIkw", "business_id": "LgcBq3TqnyKj0w4tZAQXdQ", "user_id": "LF0XQj79YtNYw9sX3hKumA", "date": "2017-10-07 15:28:40", "stars": 4.0, "text": "Just your basic CVS Pharmacy. It's right down the street and it has all of the quick essentials that you could need. A few little grocery items, like eggs, milk, bread that you might not want to run to the actual grocery store just to pick up. They have a big selection of candy and the staff is friendly. It is more expensive than your standard grocery store, but you're just paying for the convenience.", "aspect_word": "milk, selection, staff", "sentiment": "neu, pos, pos", "sentiment_score": "0.4952, 0.3894, 0.6653", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "MAIq7jPpnNGpObEmi2i6Ow", "business_id": "lLTbiw_3_4omPt3xe4Frrg", "user_id": "YlWqbKfRinSudpLlgTxKbA", "date": "2021-12-14 01:38:24", "stars": 5.0, "text": "When my car was in for repairs at a nearby shop, they did a great job of coordinating with the repair shop and my insurance company. They brought the car to me at the repair shop, and I was able to just drop the car back at the repair shop when my car was done. My repairs were done in two phases, so I actually had two vehicles and both were clean and in great condition. The employees who dropped off both vehicles were friendly, professional and efficient. I really appreciated that rate charged didn't exceed my insurance company's daily rate. I will definitely use them again next time I need a rental!", "aspect_word": "employees", "sentiment": "pos", "sentiment_score": "0.7052", "emotion": "neutral, joy, joy, joy" }, { "review_id": "CL_I5WqnZLNEGh9Q04UeOQ", "business_id": "jfIWqMrdWnPNORcDnQ7VNg", "user_id": "xseHSKT5Z4TuDVZXZobShw", "date": "2009-08-20 04:25:12", "stars": 3.0, "text": "My husband and I have not been to a chain restaurant in a while. We thought of one in our quadrant of Reno -- Chili's.\n\nWe ordered the Texas Cheese Fries as an appetizer. We enjoyed the evilness of cheese and bacon bits atop french fries. The quesedilla explosion salad was pretty good. The chicken tenders came with corn on the cob -- a nice surprise -- and yes, more fries. A few margaritas later, we left, having satisfied our need for chain dinner house fare for another few years.", "aspect_word": "Cheese, Fries, appetizer, bits atop, french fries, quesedilla explosion salad, chicken, tenders, corn on, fries, margaritas, dinner, fare", "sentiment": "neu, pos, neu, neu, neu, pos, pos, neu, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3305, 0.4015, 0.6271, 0.4344, 0.4317, 0.4501, 0.5668, 0.3191, 0.3680, 0.3427, 0.3557, 0.4085, 0.3110, 0.5840, 0.2737", "emotion": "neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "1kKSopHZB4eF2u-5JVrWsA", "business_id": "wk1NLFjANh-8h8lOoIvvyQ", "user_id": "X_uLZ6ZemJcq3N70Zv0Gug", "date": "2012-09-23 02:22:18", "stars": 4.0, "text": "This is a newer restaurant and has the traditional Sonic food. If you have never eaten here, the selection of food is pretty good. You also do not only have to eat in your car, there is an out door seating area too. The staff is very friendly and the items are fairly priced. Best of all they always have tons of coupons!!", "aspect_word": "Sonic, food, selection, staff", "sentiment": "neu, pos, pos, pos, pos", "sentiment_score": "0.3480, 0.3417, 0.7567, 0.3875, 0.8042", "emotion": "neutral, neutral, neutral, joy, surprise" }, { "review_id": "7ZUD_-0PJ-inUHXKIpBbAA", "business_id": "rbsvykOaueH9cJES_ZHmUQ", "user_id": "SFQoN33cW9pQo-4e2t4GVg", "date": "2019-06-24 18:00:08", "stars": 1.0, "text": "Will Not Being Going There Again\n\nWas hungry for Subway on Saturday 6/22/2019. I got there and had to use the rest room was totally disgusting. I opened the door and flies came flying out of the toilet. The toilet looked like it hadn't been clean ever and there was paper towel on the floor. Of course I decided not use it. Then it came time to order. The gentleman behind the counter didn't speak much English and had a hard time understanding what I was trying to order. It took me 3 times to say my order in order to get what I wanted. This is the last time I will be going there. I will be taking the extra few minutes and go to the Subway on Welsh Road.", "aspect_word": "Subway, toilet, gentleman, counter", "sentiment": "neu, neg, neg, neg, neu", "sentiment_score": "0.6193, 0.5713, 0.8141, 0.4452, 0.5834", "emotion": "disgust, disgust, sadness, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "KD20h3eh1y2Yk6oj_MDQrQ", "business_id": "kHuIRfZq3aadONNFO0vEnQ", "user_id": "zkHZU55_QqJTi2nCZSKnhw", "date": "2019-04-29 12:26:25", "stars": 1.0, "text": "I don't like giving negative reviews but this restaurant is truly deserving of it. I wish I could comment on the food but my fiancé and I never got to even try it. We showed up on a Sunday afternoon and stood at the hostess station for well over five minutes with no hostess in sight. Bar staff were of no help. Very blunt and exasperated. When the hostess finally showed up we were told there was a 30 minute wait for a two person table. No apology for the wait at the hostess station. We left out of frustration. \n\nAs a former waiter I know from experience that you need to make contact with customers early and often. Cheddars lack of staff at this location on what was evidently a busy evening means that this is a poorly managed location. I would advise caution to anyone planning to eat here - if it took five minutes for a hostess to contact us, how often do you think wait staff refill drinks or check on your order?\n\nRegardless, this has soured me about Cheddars, which is unfortunate due to the fact that they are a chain and I travel a fair amount. I will not be visiting any of their other locations as I want to feel welcome and at home when I go out to eat. I did not get that feeling from Cheddars in Mt Juliet.", "aspect_word": "food, hostess, Bar, staff, wait, table, waiter, wait staff, drinks", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4822, 0.5593, 0.2749, 0.7949, 0.4923, 0.5066, 0.3934, 0.7863, 0.3748, 0.6203, 0.3996, 0.7151, 0.6443, 0.3307, 0.8253, 0.8337, 0.6095, 0.3437, 0.5010, 0.4946", "emotion": "joy, sadness, neutral, sadness, anger, neutral, sadness, anger, neutral, neutral, sadness, joy, surprise, neutral" }, { "review_id": "L_UAg9smMA98rCwV-a38hw", "business_id": "xUw6pfJXn4OFt071iUc7VA", "user_id": "SJvCPlJ5X6Jkbc0TggIiCg", "date": "2012-03-19 15:17:48", "stars": 5.0, "text": "Confession: my puppy owns more than half of the entire Martha Stewart collection by now...\n\nI have been taking my now 5 month old puppy here for training classes for the past month. The trainer we got, Carol, is awesome! She has taught me so much as this is my first go as a dog owner. My friends are always so impressed with what my puppy can do so far. I will probably sign her up for the intermediate classes since I feel that the beginning course was extremely valuable. Also, if you adopt via a rescue that collaborates with Petsmart they give you a bag of coupons that includes 20% off a training course. \n\nThe products in this store are always well stocked. I almost always have a coupon for what I need (I have yet to pay full price for dog food). I think I enjoy coming in to Petsmart as much as the pup does!", "aspect_word": "trainer, products, price, food", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.5005, 0.5275, 0.3395, 0.3557", "emotion": "neutral, neutral, neutral, joy, joy, surprise, joy, neutral, neutral, joy" }, { "review_id": "EqwoFAYSU6J1vkmQNwpPTw", "business_id": "gp2KzWfKG3fbuttUEbtDKQ", "user_id": "HwO9j4iYsh_95Dktyb_6pg", "date": "2017-11-15 22:14:34", "stars": 1.0, "text": "This place is mediocre the food is semi-OK for cheap fast food my complaint however is that I donate plasma and get a prepaid card there \"new system\" does not recognize my card while every other place I have used it has zero problems reading it so I'm just not gonna go anymore to this Burger King if they can't figure out how to use pre payed cards...", "aspect_word": "food", "sentiment": "neg, pos", "sentiment_score": "0.6972, 0.3721", "emotion": "neutral, neutral, neutral" }, { "review_id": "h9n_yvvtHGNgeQndpeueLA", "business_id": "M9xwmvCVut-gbmtOgUxtug", "user_id": "hP_-fududFnckVXBMqt5AQ", "date": "2019-08-01 01:36:01", "stars": 3.0, "text": "My son wanted to stop by this restaurant today for dinner when we arrived I see nothing but young people working there which was fine they just needed to know what customer service was my son who is 15 yrs old and doesn't pay to much attention to detail even said hisself that the cashier or the young lady who made his food did not have good customer service on top of that the restaurant was VERY DIRTY the only positive thing I can say is that the food was we definitely will be dinning here in the future but it will be at the Avon location", "aspect_word": "dinner, cashier, food", "sentiment": "neu, neg, neu, pos", "sentiment_score": "0.7541, 0.4510, 0.5068, 0.3948", "emotion": NaN }, { "review_id": "-JO4tC7vhN7RyUjhdQSleg", "business_id": "AjEg3RzLzQwv4xPPzTc6wQ", "user_id": "Ase_kJIYuT6yOsqqVPuWUA", "date": "2014-01-29 21:53:39", "stars": 2.0, "text": "I can only review my drive thru experience, so hereeeeee we go:\n\nDriving up to the speaker I am greeted with the customary scripted announcement. I placed my order & proceeded to the window to pay for my item. \n\nCaramel latte for $1.29, any size, this promotion was going on. I can say I understand why it was $1.29. Not the best taste. More like a hot chocolate than a latte. Too thick. I should've known better, it's Seattle's best. \n\nI came, I saw, I conquered... And I won't be back for another.", "aspect_word": "speaker, Caramel, latte, taste", "sentiment": "neu, pos, neu, pos, neu", "sentiment_score": "0.4754, 0.3028, 0.3567, 0.3531, 0.3018", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "x5AJNC7T9WqzmbxJstHn4g", "business_id": "67e5flJfDOdow5ONivrrkA", "user_id": "ua1LH52o23zsT5yL2PQT3Q", "date": "2018-01-24 16:02:55", "stars": 1.0, "text": "This post office is way under staffed. I don't understand why as its a big facility and is a downtown location, so lots of customers. Its a nice facility but if I have to stand for more than 10 mins, then that doesn't matter much. I feel for the workers there and hope they get more staff soon.", "aspect_word": "facility, workers, staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.6341, 0.3349, 0.5477", "emotion": "neutral, surprise, joy, joy, neutral" }, { "review_id": "NuLACPEmJaTqlbXD_EWQrw", "business_id": "3zvXuLNed5Bvvl5l8OQbCA", "user_id": "p5eKzfGUZ7duXbDM0AM5bA", "date": "2014-12-09 22:14:13", "stars": 3.0, "text": "I have no idea why I always get the fish tacos. I keep looking for something that comes even slightly close to Nick's Crispy in SF and I never, ever do. The ones at Bonefish are not bad, but a week later I can't really remember them. But I will say this - If there was a bathtub full of Bonefish's bang bang shrimp, I'd dive in and never surface. Those things are ridiculously delicious.", "aspect_word": "fish, tacos, bathtub, Bonefish, shrimp", "sentiment": "pos, neu, neu, neu, neu", "sentiment_score": "0.3860, 0.4350, 0.3124, 0.3921, 0.2770", "emotion": "surprise, neutral, neutral, joy, neutral" }, { "review_id": "xQ3feCOivZnOyHnma1SDwA", "business_id": "X_8cpc1p7R6KhFFKt3OkTA", "user_id": "FMUnXimmU2H04604kd2WeA", "date": "2018-02-02 18:19:53", "stars": 1.0, "text": "I simply ordered a 6 pc combo and an extra cheese fry for my friend. I ordered online so I could get it fast because I needed to be back to class. I had to wait for the fries, no big deal. While I was waiting I decided to purchase extra ranch for 86 cents. I got my food and happily walked out. THEY FORGOT MY CHEESE FRIES AND MY EXTRA RANCH. FUCK YOU WING STOP NOW MY FRIEND IS HUNGRY AND I DON'T HAVE DIPPING SAUCE.", "aspect_word": "cheese fry, fries, food, FRIES", "sentiment": "neu, neu, neu, pos", "sentiment_score": "0.4115, 0.7328, 0.7646, 0.2478", "emotion": "neutral, neutral, neutral, joy, anger, neutral" }, { "review_id": "Wc94Il2jqOPOD1F5XarFhQ", "business_id": "s0fsISDcNrNSvGokGRjq3Q", "user_id": "swmrfBnaqU0nyJ3pFBfNgQ", "date": "2012-05-02 23:39:34", "stars": 4.0, "text": "Yay, a Starbucks at the Convention Center. There were 2 conventions going on and the line was at least 10 mins. Fortunately, the staff was organized and had someone down the line to get orders ahead. When it looked like they ran out o f croissant, she told me they had more and pulled them out, $3. My latte was more reasonably priced than at other SBs, $2.75, the Pike Place coffee was $2.25. The only delay was something wrong with their swipe mode at the register and it wouldn't deduct from my SB gold card so they had to type in the acct number.", "aspect_word": "Starbucks, staff, latte, coffee, register", "sentiment": "neu, pos, neu, neu, neu", "sentiment_score": "0.4819, 0.6335, 0.3611, 0.2650, 0.4520", "emotion": "neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "0EXfrLQe34XW4QXHVoEaaQ", "business_id": "qV27nJejxQY5BMv0l-2Gxw", "user_id": "v3rZ6K9ZDLBDKtlYGKfuDA", "date": "2020-10-30 03:17:33", "stars": 2.0, "text": "Not very pleased with my 10 piece meal.I received 5 extra crispy drumsticks.Did not ask for extra crispy.Sat and waited for half hour for old chicken just thrown into a bucket not even hot.We did not ask for Fries extra Crispy.Coleslaw tasted funky.I dont know whats happening at this location,but its not like it used to be. Unhappy too late to call as closed @9 pm.", "aspect_word": "meal, drumsticks, chicken, Coleslaw", "sentiment": "neu, neu, neg, neg, neg", "sentiment_score": "0.5256, 0.2822, 0.6352, 0.5001, 0.3484", "emotion": "sadness, joy, neutral, surprise, neutral, disgust, surprise, sadness, neutral" }, { "review_id": "gOZbtB5LKmybkZwxg0DQ4g", "business_id": "7cwo9HROlj6UQFTlZJomlw", "user_id": "IAmqchvpBrDh3hULbl7oLQ", "date": "2015-02-17 18:11:39", "stars": 1.0, "text": "This is the absolute worst Popeye's!! Every time we go there EVERYONE there is always very rude and it takes forever for them to get you your food, I have been told to drive around and wait many times and had to go in after almost 30 minutes to get my stuff which is always sitting on the counter ready to go but no one bothered to bring it out. A lot of the time they are \"out of chicken\" or sauce even when there's no one there and everyone is just standing around talking. Everyone there needs to be fired and take a course on customer service", "aspect_word": "food, counter, chicken, sauce, customer, service", "sentiment": "neu, neu, neg, neu, neg, neg", "sentiment_score": "0.8230, 0.5971, 0.4279, 0.5541, 0.3985, 0.5159", "emotion": "disgust, neutral" }, { "review_id": "2CKXpChYA08-x698i4c1YQ", "business_id": "-Xzvm1LxWyO7QZu9Q0UcSw", "user_id": "XAlgPQYihaK-r3ZsKNYVcg", "date": "2009-05-03 18:16:06", "stars": 4.0, "text": "Five Five Five FIVE DOLLA FOOT LONG! \n\nYes its true Subway builds an amazing foot long sub with a wide variety of toppings for only $5.00! \nMy friend got the hot meatball sub, with provolone cheese, and really good sauce, on a toasted Italian herb sub - and I had to try a bite because it smelled so good... It was AWESOME! I was gonna strong arm him for the whole thing but was feeling nice! \n\nI plan to go there and get this same sub but have them add onions and bell pepper - that would be AWESOME!", "aspect_word": "sub, toppings, meatball sub, cheese, sauce, herb sub, pepper", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4691, 0.3148, 0.4727, 0.4427, 0.7617, 0.3788, 0.3404", "emotion": "joy, neutral, neutral, joy" }, { "review_id": "OtKNnD0-xf6AmA3hIxFjvQ", "business_id": "tDbF0IWQq-mHPi7OBla6eg", "user_id": "i_DR3vdE73nVm2GlMbGpGA", "date": "2020-06-19 02:42:18", "stars": 3.0, "text": "What can I say about Mickey D's that hasn't already been said a million times over? \n\nMaybe this, we have lived in Mt. Juliet for 8-months now and we've eaten here three times. Every time we eat here they forget the Happy Meal! We have to remind them every single time about the missing item. We hand the receipt over, get a confused look and then pull into one of those \"whoopsie\" parking spots to wait for that little red box. Going home with a screaming child, only to find out that his meal is MIA, yikes. \n\nSIDE NOTE:\nThe chicken nuggs? Still on point! Pink slime or whatever, just give me all the nuggets!", "aspect_word": "Meal, parking, meal, chicken nuggs", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.5502, 0.3878, 0.4731, 0.5382", "emotion": "neutral, neutral, neutral, surprise, surprise, disgust" }, { "review_id": "qrdQ-hzrSFdBOyoWE1qppw", "business_id": "ABYmtOX_IdmTuVuxNqliog", "user_id": "AXjHVxklbeyrZwcP4oge7A", "date": "2017-08-23 17:48:11", "stars": 4.0, "text": "My first time dining at a Tijuana Flats ever. This particular one is located on N Dale Mabry across from Brittan Plaza. Since its in a plaza, there's plenty of parking available. We dined here for dinner, not many people were present in the restaurant. Menu's pretty simple to follow, they offer most Mexican street food like tacos, burritos, chimichangas and so much more.\n\nThis particular evening I had the chicken chimichangas with everything. Lightly fried white or wheat tortilla, cheese, choice of filling, topped with sour cream and fresh jalapeno. Came with a side of tortilla chips. It went over my expectations.\n\nI also loved their hot sauce bar. Lots of sauces to choose from mild to crazy HOT. \nOnly complaint, wish the chips came with salss or pico. Pointless to have chips without the dip.\n\nOverall, great flavor. The prices are great too.", "aspect_word": "dinner, Menu, food, tacos, burritos, chimichangas, chicken, tortilla, cream, jalapeno, tortilla chips, hot sauce bar, sauces, chips, salss, dip, flavor, prices", "sentiment": "neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, pos, pos, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.8792, 0.4180, 0.3308, 0.3893, 0.3139, 0.3589, 0.3957, 0.3530, 0.4442, 0.4026, 0.3565, 0.3663, 0.4177, 0.4441, 0.4188, 0.3217, 0.4224, 0.4028, 0.4120, 0.3678", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, neutral, sadness, joy, joy, neutral" }, { "review_id": "0dohhui1D8Biaafn1RmQSQ", "business_id": "Y_68GeDG1VMcFonuZ916Vg", "user_id": "DH0o98fz5x3gZ3KP2JirJw", "date": "2016-10-07 18:15:31", "stars": 1.0, "text": "Just like another reviewer i would love to give this location a 0! This past weekend i ordered 3 large pies they then called me to inform me they weren't going to make any deliveries that night because of a parade . Ok thats fine , but don't be rude about it . Its been a week later and i STILL have not been refunded my money! I spoke to the manager who informed me it could take a little while longer but that he would like to credit me with 3 free pizzas and free delivery . I call up there today to get the pizzas and they tell me that they have no record of it that they wont be able to send me anything. They were quick to take my money and take forever to refund it and then try to shut me up with free pizza and then they don't even come through . Garbage customer service!!", "aspect_word": "manager, pizzas, pizza, service", "sentiment": "neg, pos, neu, neg", "sentiment_score": "0.7245, 0.3582, 0.4692, 0.5059", "emotion": "anger, sadness, anger, disgust" }, { "review_id": "RyPgsVJ3rJ0zX29Abr659Q", "business_id": "8fIIeyRpL-osIWF8oDGOeA", "user_id": "LNiVUODvwStmG3DcsaZh2Q", "date": "2016-09-20 18:14:44", "stars": 2.0, "text": "Picked up Broccoli and Beef, Teriyaki Chicken with 1/2 & 1/2 of rice and chow main. All was great except I'm biting into the rice and underneath the initial layer the rice under is completely dried out and clumped up, hard and stuck together.\n\nPanda is my Go-To when I don't bring a lunch. I don't know that this particular Panda can continue to be unless they change things around. I will not go back until this is resolved.", "aspect_word": "Broccoli, Beef, Teriyaki, Chicken, rice, chow, main, lunch, Panda", "sentiment": "pos, neu, pos, pos, neu, neu, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.3629, 0.3180, 0.3422, 0.3092, 0.3662, 0.5366, 0.3774, 0.4221, 0.4238, 0.5904, 0.8525, 0.3872", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "gPdyGgdcqKknarXbU_Sxzg", "business_id": "pL4OBJSskWnhtu811wgpTw", "user_id": "T7AJTnddrm8UkMJVOjKbag", "date": "2020-10-25 15:43:09", "stars": 1.0, "text": "I decided to give them another chance. Ordered breakfast and told them about the previous problem where I paid for double biscuits and got singles, and not even the ones I ordered, and asked them to adjust the bill accordingly. They refused to do it without a receipt. Like all of you, I keep all of my fast food receipts from a few weeks ago in a file. Of course I don't. I cancelled my order and told them I wouldn't be back. Went across the street to McDonald's and had a great breakfast. Bottom line: they will almost certainly mess up your order and will make YOU jump through hoops to make it right.", "aspect_word": "breakfast, biscuits, bill, food", "sentiment": "neu, neu, neu, neu, pos", "sentiment_score": "0.8124, 0.4369, 0.4702, 0.3863, 0.7075", "emotion": "joy, anger, neutral, neutral, sadness, joy, neutral" }, { "review_id": "mGXR1lBSW0vv_WoTtlhvjw", "business_id": "AA3PVJe09RLNAu6rb-iDLw", "user_id": "Cey5M9DtlM4A_O1t-aAR0Q", "date": "2015-08-26 17:46:22", "stars": 4.0, "text": "Contrast to the negative reviews about this Panera location, both of my visits were very pleasant. The staff must have improved the way of serving customers. Once I witnessed a troubled senior confronted the manager over issue of her own fault, and the manager handled the situation fairly. \n\nThings I like the most are the layout and table arrangement. It offers spacious section for large tables that seats 6 to 8 persons. My gals and I had study section during Sunday morning and weekday afternoon. Both occasion worked out well. We had plenty space away from the crowds. Even we occupied our table for more than 3 hours, the staff never intervened. Other than that, the parking are plenty and it is easy access from Ulmerton Road. \n\nIt is a ideal place for small group meet up. Plus their coffee taste better than Starbucks.", "aspect_word": "staff, manager, layout, tables, table, coffee", "sentiment": "pos, neg, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.7161, 0.7161, 0.4826, 0.6139, 0.3436, 0.5439, 0.4811, 0.5518", "emotion": "joy, neutral, disgust, neutral, neutral, sadness, joy, neutral, neutral, neutral, neutral" }, { "review_id": "lJFrH9g-p593B1VTuyBOTQ", "business_id": "LqwFKar9szProkJTwwef0w", "user_id": "kQgmjLksME7DbDlP9SpInA", "date": "2021-09-07 19:43:39", "stars": 5.0, "text": "Social distancing, and masks are requested, but not required. I still wear mine though. \n\n\nThis is our first time at this location, and it's really nice. The store is really kept clean and organized. I was able to find pillows for my daughter and pajamas for my grandkids. I also bought my grandson some more uniform pants for school. \n\nThere is also a CVS Inside, and other stores near by. \n\nWe will definitely be back soon.", "aspect_word": "store", "sentiment": "pos", "sentiment_score": "0.5389", "emotion": "neutral, neutral, joy, neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "Kk2sAHo9qLjrllpWbIFgJA", "business_id": "n4PdRDOWgBOhke7AqCW3FA", "user_id": "Yj4SpqG0OJxbg8L1Qsrlsw", "date": "2018-07-04 14:34:25", "stars": 5.0, "text": "I have to upgrade Shake Shack to five stars because apparently I'm addicted to their burgers (and so is he). We practically skipped to the Shack for lunch the other day. I feel that this is one of the best smash burgers around. Although the line is long, it moves quickly so don't give up. You are given a buzzer after you place your order and it will flash when your food is ready. Don't worry if the tables are full. They normally turn over at a fast pace. The first time we came here, I got a single and it barely covered the bun. The second time I got a double and it was just a little to much for me (although I did finish it all).\n\nThis time I went back to getting a single, he got a double and we shared the French fries. My burger was delicious and covered the entire bun. He gobbled down his so fast, I thought he did a magic trick. The fries were very good even without any cheese sauce. We have decided that the next time we come, we will try and share a shake.\n\n\nWould I come back here? You know I will. And that's the way it is.", "aspect_word": "burgers, lunch, line, food, tables, bun, French, fries, burger, cheese, sauce, shake", "sentiment": "neu, neu, pos, neg, neu, neu, neu, neu, pos, pos, neu, pos, neg, neu, neu", "sentiment_score": "0.4184, 0.9021, 0.8171, 0.5205, 0.6655, 0.4105, 0.3738, 0.4273, 0.3584, 0.4415, 0.3085, 0.3887, 0.3440, 0.2842, 0.4317", "emotion": "neutral, joy, neutral, neutral, fear, surprise, neutral, joy, surprise, joy, fear, fear, neutral, neutral" }, { "review_id": "zD2_aMR99oqtRY1RVnxPKw", "business_id": "U50T86i8wyNWGWxsP7GIRw", "user_id": "yZpJRGo_f5bPgCb74L7wJw", "date": "2018-02-22 15:20:44", "stars": 1.0, "text": "A bunch of incompetent morons working here. Gave me a completely different order than What I asked for, MIND YOU WHAT I ORDERED WAS IN WRITING (online order)! And it wasn't ready at the time It was supposed to be.\nThe staff rather talk to their friends than make money. Trying to get a workers attention is almost impossible.\n\n They should just close this and/or clean house and\n start fresh. I ended up walking out and going to Chik-fil-a on the other side of the mall lot. TERRIBLE TERRIBLE ESTABLISHMENT! If I could give ZERO STARS I would.", "aspect_word": "staff, workers, house, ESTABLISHMENT", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8943, 0.6670, 0.2251, 0.5263, 0.5159", "emotion": "disgust, surprise, disgust, fear, neutral, neutral" }, { "review_id": "VoSR56CtIhbvA4OphaJkyg", "business_id": "dbRL4wqgFThGf9Q76wweTg", "user_id": "wvfA0t8I3lm6ePXGFDeJ7A", "date": "2019-01-04 16:17:32", "stars": 1.0, "text": "This is by far the worst service I've received from anywhere!! The employees AND the owner are all VERY unprofessional and do not care about their customers. I came in at 6:35pm with legal documents that had to be delivered the next day. The 2 employees working were closing up the shelves and preparing to leave. I asked when they closed and they said at 7pm! (25 minutes from then and already closing things up!) I made the comment that I was glad to get there in time because I had to send this overnight PKG. They took the PKG and gave me a receipt. The following day the documents didn't show up. When I went back to the store the employee simply said that when I dropped it off, the truck had already picked up for the night! I asked why he didn't tell me that the night before and he just stared at me! This was something that we just going about 20 miles away so had I known it wouldn't be delivered I could've taken it myself! He finally got the owner on the phone for me and his only response was that UPS picks up by 6:30 everywhere so there was no way to have it delivered overnight! I said there was no signs posted to that effect and I was not told by his employees that the truck had already gone. He did not care and said everyone knows 6:30 is the last pick up!! Apparently everyone but me??!! I will NEVER return to this store and I highly recommend people take their business elsewhere!! The lack of empathy, professionalism, and work ethic there is completely unacceptable!!", "aspect_word": "service, employees, owner, shelves, employee, UPS, empathy, professionalism, work ethic", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8737, 0.8715, 0.8889, 0.7580, 0.4506, 0.7973, 0.6724, 0.3386, 0.7041, 0.4620, 0.5162, 0.3953", "emotion": "disgust, neutral, joy, neutral, sadness, surprise" }, { "review_id": "0O-mN1fXdvzZzO-WGkIlFg", "business_id": "jcXkAf-4BSsDNVhTHn-fmg", "user_id": "Mxn7pIFJQRrwDcYtZddQ3g", "date": "2018-03-10 08:15:46", "stars": 2.0, "text": "My friend and I ordered food from here at 1:45am via Uber Eats. It was recommended because it was only .7 miles from our apartment and it said delivery in 30 mins or less! He ordered me a Big Mac, small fry w/ ranch dipping sauce and a chocolate milk shake. Our order was 40 mins LATE and when it finally arrived at our place, there was no ranch and instead of a chocolate milkshake,we received a soda. I called the Uber Eats Corp and they said they could only accommodate me for a 50% refund. It should have been a 100% refund simply because of the fact that it was not 30 minutes or less, which is false advertising and on top of that our order was wrong.", "aspect_word": "food, dipping sauce, milk shake, milkshake, soda", "sentiment": "neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8168, 0.4932, 0.6115, 0.5243, 0.4713, 0.6050", "emotion": "neutral, neutral, neutral, anger, neutral" }, { "review_id": "wQerpwWclpbcnid0M2qBCA", "business_id": "jYbu6juABu0ZNiVqADL-TQ", "user_id": "78ZImmzW07qqlelRfdvOkw", "date": "2020-10-09 15:48:06", "stars": 1.0, "text": "Pulled in and tried to order lunch at 10:56 am. Was told \"we are still on breakfast.\" I asked if you had to wait exactly until 11 to make a lunch order. \"YES.\" No telling me to wait a couple of minutes; it was written in stone. So forget it. By the way I'm sure it would have been past 11 after I ordered and received my meal.", "aspect_word": "lunch, breakfast, meal", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.9227, 0.8572, 0.8852, 0.8752", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1-0tENBc0IspuT43dtXhFQ", "business_id": "esJ9EL246OIq1bL2ybrzVg", "user_id": "WqjDRJ7g47BRYp-i4kmlCw", "date": "2015-11-10 15:54:15", "stars": 1.0, "text": "This is a horrible location... Poor reception when calling in and the employees have the worst attitudes I've ever encountered. I have ordered several times hoping for better service, but today was the last time!!! Slow delivery (34 minutes) sandwich still not delivered. Assistant manager started raising his voice in frustration because he only has one driver in the mornings. Claims that I'm not being discriminated for having slow service! Where did that come from? The employees think it's okay to speak to customers in any manner. Poor attitudes and slow delivery equals a bad tasting product! Stay away from this store on 21st and Shadeland...", "aspect_word": "location, reception, employees, attitudes, service, delivery, Assistant, manager, driver, product", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5615, 0.8268, 0.8205, 0.6095, 0.4998, 0.6028, 0.6729, 0.6834, 0.5223, 0.7577, 0.7719, 0.6106, 0.7257, 0.6481", "emotion": "fear, neutral, neutral, disgust, sadness, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "q5nXlmq1_SGr2Hmj_LOk-A", "business_id": "lqaxv42965K15BcyfT24-g", "user_id": "S2R1D2Igo9RVx3DfS6nwbg", "date": "2014-06-13 23:41:04", "stars": 4.0, "text": "This Wawa was convenient, once I could get to it through the construction.\n\nIt has diesel fuel, which is important to me since I don't use gasoline any longer. Inside, it's pretty typical with a large area, automated hoagie ordering, ATM, and more.\n\nSomeone was cleaning the restroom when I was there, so I had to bypass that.\n\nThe fuel attendants were friendly and helpful.", "aspect_word": "restroom, fuel attendants", "sentiment": "neu, pos", "sentiment_score": "0.5528, 0.4489", "emotion": "neutral, neutral, neutral, joy, neutral" }, { "review_id": "JtJbjt4h1Z1CSxvq_B9WNw", "business_id": "xCdqyXUbY0Tzfmbx9tx0YQ", "user_id": "qcf3A5mtPntTmmSfADo6tg", "date": "2018-02-16 12:42:04", "stars": 4.0, "text": "I fell in love with Panera when I lived in Portland, OR, and was disappointed when I moved to New Orleans that there were none. This was the first location to open, and it happened to be between where I was working at that time and where I lived.\n\nWhen this location initially opened, traffic in the parking lot was miserable, the employees were uninformed and unpleasant to speak to, the service was shoddy, and even after you order at the counter, pay for your food and get seated, they might have lost your order.\n\nThe wheels have been moving and things now seem to run smoothly, after several years. There is a parking lot in front, and one in the rear. The order counter is in the back, where you pick up your food is in the middle. This is wholesome fast food, not your typical for this area greasy food. The food is geared to be filling and kind of wholesome, while appealing to the masses.", "aspect_word": "parking, employees, service, counter, food", "sentiment": "neg, neg, neg, neu, neu, neu, pos, neg, pos", "sentiment_score": "0.4527, 0.8533, 0.8588, 0.5478, 0.7553, 0.7279, 0.4744, 0.2741, 0.4526", "emotion": "sadness, neutral, sadness, neutral, neutral, neutral, joy, neutral" }, { "review_id": "7awLjcdhdg4wKU21KrKIAQ", "business_id": "_PlmFAlaUQHdQN6rli0gzA", "user_id": "KM7biEfntmxdJdc8Lq0PiA", "date": "2014-08-06 00:22:37", "stars": 1.0, "text": "Stopped in to get a drink and use the restroom, I usually like sheets and wawas because they are convenient and clean. This location is neither. Nor do they have public restrooms. Rude girl at counter sent me across the street to the restroom... the gas station across the street appears to have closed. I will shy away from wawa and look for sheetz. \n\nMaybe their food is better than their service??", "aspect_word": "drink, food, service", "sentiment": "neu, pos, neg", "sentiment_score": "0.7132, 0.5767, 0.4356", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, fear, neutral" }, { "review_id": "dV20hXo8b6XjeLfUxfFnNA", "business_id": "ac1AeYqs8Z4_e2X5M3if2A", "user_id": "rqedLfqPDXbUm68vSbhvpw", "date": "2020-09-03 14:52:55", "stars": 4.0, "text": "This place is pretty good. It's busy but it doesn't seem to take long to be seated. I would advice against sitting in the area where they cook the oysters though..... took me several washes to get the smell out of my clothes. \n\nEverything we had was decent. I didn't love the poboy as it was dry and didn't have much flavor. The oysters were good but not our favorite. The drinks are freaking delish though! The sampler plate with the three nola specialties was very good, I'd definitely recommend that. The desserts in the case are not what you get though. They look large in the case when in reality you get the mini versions. \n\nThe service was friendly and attentive. Definitely a great place to go within walking distance of hotels.", "aspect_word": "place, oysters, smell, poboy, flavor, drinks, sampler, plate, specialties, desserts, service", "sentiment": "pos, neu, neg, neg, neg, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.5455, 0.4351, 0.4108, 0.4622, 0.5967, 0.4452, 0.4470, 0.4440, 0.4029, 0.4199, 0.5286, 0.8199", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, joy, neutral, neutral, joy, joy, neutral" }, { "review_id": "h6wUhSA3Zf1JxWaRjoxY6w", "business_id": "QUshQjkKA_s0yTrxOGbRrQ", "user_id": "uVUJpFaw0jXQ0i-d2XIc5w", "date": "2021-06-01 01:21:42", "stars": 5.0, "text": "I grabbed takeout today-a salad for tomorrow and chicken sandwich for tonight. Oh my! Even though I nixed the avocado, tomato and onions (I know! I'm sorry!), it was so good with just lettuce, Swiss cheese and bacon! The bottom bun got a little soggy, but no matter, it was still good-and the top bun was golden, buttery, fluffy fun. It was super filling on its own but came with a side of fries. I'm happy and done for the day.", "aspect_word": "takeout, salad, chicken sandwich, avocado, lettuce, Swiss cheese, bacon, bun, side, fries", "sentiment": "neu, neu, neu, neu, neu, neu, neu, pos, neu, neu", "sentiment_score": "0.4863, 0.6545, 0.5809, 0.4263, 0.3901, 0.4294, 0.3367, 0.3286, 0.3755, 0.3832", "emotion": "joy, joy, neutral, joy, neutral" }, { "review_id": "XCjS679Y5gVPi0BaKaj6Rw", "business_id": "F1GL5ew2UMYNjawcR7HPyA", "user_id": "88-yEYEbwUeMr5Y2R9xOCg", "date": "2016-03-15 05:23:39", "stars": 5.0, "text": "I go here every morning for my iced coffee. I have had some trouble ordering because it is hard to communicate over the speaker (the place is right next to a road), but any of the few times I've gotten something wrong, they have replaced it no questions asked and send me off with a smile and wave goodbye. Everyone there is polite and patient with how crazy-busy it can get there. I say good job keeping up with the high volume of customers and the speed of moving them out!", "aspect_word": "iced, iced coffee, speaker", "sentiment": "neu, neu, neg", "sentiment_score": "0.7235, 0.4218, 0.4149", "emotion": "joy, neutral, joy" }, { "review_id": "RcgexTIC5h4z0606PbqVvA", "business_id": "WXtL7W9jHYsdr8OIw-qlIA", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2008-04-24 22:30:20", "stars": 4.0, "text": "When my car needs TLC that I can't provide - beyond changing the oil and rotating the tires, there ARE some things one probably shouldn't attempt if not a trained mechanic - Firestone in Norristown has taken good care of my car.\n\nTheir turnaround time is quick, their staff is friendly, and there IS parking on-site (though the front sometimes is full, there's parking in the rear). Never had any problems with them. Need tires or routine maintenance? They're conveniently near 202 on Germantown Pike.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.7155", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "zelWFQrqkKM21WXM_EUnaw", "business_id": "eb_LtLr1D1AT_XTKsq1RSA", "user_id": "Fa2-VD8cqcn98vqciVn3Gw", "date": "2014-07-10 23:55:41", "stars": 2.0, "text": "A great place to get a \"burger,\" plenty of sodium, and 36 ounces of high fructose corn syrup. Nothing says classy like wharfing down a 20-piece McNuggets while your wife gives birth or your sister gets an appendectomy. \n\nYou can text ahead your order too, so they can screw it up before you even get there.", "aspect_word": "burger, corn syrup", "sentiment": "neu, neu", "sentiment_score": "0.3468, 0.3239", "emotion": "neutral, neutral, neutral" }, { "review_id": "87GeyVDz9_pbglpNW7hb9w", "business_id": "xBX7R-j9wjlrAQamSNIvew", "user_id": "IPcgVWB-KXlb5bqt8fqE0Q", "date": "2020-07-21 01:31:30", "stars": 3.0, "text": "I mean what can I say about waffle house, other then the fact that its, well, Waffle House. You have to come here expecting to get the basic version of what you are ordering, which dont get me wrong will still be tasty. They have the very basic diner food of eggs and bacon, to burgers. The oven kitchen is great yk see the cooks at work. Whenever I go to ANY WH I am not disappointed. The service at this location was lacking, not sure if she was new or what. We asked for salsa for the eggs, which see didnt even know what that was (no joke she didn't know what salsa was!). Then I asked for butter and my friend asked for ketchup, both of which took two times of us asking to get. Then I asked for a water and Pepsi, and the manager came after to apologize that we never got that. She did offer it to-go, but as we are on bikes it would not work. All in all food is delicious, service at this one location could use some work. If you have never been def give it a shot, its pretty good 98% of the time.", "aspect_word": "diner food, bacon, burgers, oven kitchen, cooks, service, salsa, eggs, butter, ketchup, water, Pepsi, manager, food", "sentiment": "neu, neu, neu, pos, pos, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, pos, pos", "sentiment_score": "0.3381, 0.4587, 0.6425, 0.4689, 0.6083, 0.7823, 0.5431, 0.4968, 0.4164, 0.5154, 0.4256, 0.5120, 0.5160, 0.5548, 0.7630, 0.3892, 0.4347", "emotion": "neutral, neutral, neutral, joy, neutral, surprise, neutral, sadness, joy, neutral, neutral" }, { "review_id": "8ituN7tgv9Ke9Ia16l52oQ", "business_id": "TSrkkd0Fr-vDEM-In3hiFA", "user_id": "-YyUj3pYswHyiEwGGaVmog", "date": "2016-12-15 17:38:46", "stars": 1.0, "text": "So I came in at 10:30 (they open at 10) and there was barely anything available. They had one side (chow mein) and three or four entrees (none of which I wanted). I asked when fried rice or orange chicken was gonna be ready and it was like another half an hour or more. When you open, you should be ready and prepared. All the food should be available for the customers. And when you just open, you can't say that you are out of something because you haven't even made it in the first place. Nothing I wanted was available and I am very disappointed.", "aspect_word": "entrees, fried rice, chicken, food", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.6377, 0.4438, 0.5445, 0.4622", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "FQijCxpTpKBqPDe9FFP8TQ", "business_id": "fbqRhaNrg8CyRlage5pjYA", "user_id": "QIRkA1xNLmzTlCOnq5zpWw", "date": "2010-05-29 18:02:04", "stars": 4.0, "text": "This location has very friendly staff. They seem to want to go the extra mile. I even received a phone call from Andrea to ask how my rental was although I received it a few hours earlier. I had only experienced other locations in Toronto and Los Angeles and this by far is the best location to date. \n\nMy only knock is that it is only open until 12 on Saturday and closed on Sundays. I think they should consider opening later.", "aspect_word": "location, staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.6103, 0.9049, 0.7046", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "psSKq7ePzsW9LzIyLAuIeQ", "business_id": "9bH5Xc39pDsh70N9vUdBGg", "user_id": "cfc_LBkmJNzqDQ97gPdWCw", "date": "2016-09-01 16:40:07", "stars": 5.0, "text": "The quickest draw in Coffee Land - even at peak hours when all the cowboys and cowgirls need their morning perk. And they do it with a smile and great attitude! This is my favorite Indy drive-thru Starbucks by far!\n\nMy favorite SB menu items - the cake pops (any flavor!), the protein box, chai lattes with soy, skinny vanilla latte with soy and the green ice tea with matcha powder sprinkled in it. SB is my refuge from terrible fast food on road trips, so I frequent them often and can guarantee that this is one of the best run shops in the Midwest!", "aspect_word": "cake, box, chai lattes with, latte with, ice tea with, matcha powder sprinkled, food", "sentiment": "pos, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.3911, 0.3438, 0.3957, 0.4491, 0.4635, 0.4423, 0.4651", "emotion": "neutral, joy, fear" }, { "review_id": "Kw-b7GDVtqxnS1-XMLrgsA", "business_id": "rUePoREIOze59D3fd6B6ew", "user_id": "YiAfH2ZcgCy8GaXkIkBLgw", "date": "2017-10-23 02:22:03", "stars": 1.0, "text": "Been a while since I ordered dominoes. We ordered two weeks ago and everything was fine even the 45 to 55 minute wait no problem pizza was nice hot and right at the door. So this time I tried ordering again same exact order I ordered online and to make sure pizza was cooked well. called back to let them know we needed pizzas well done. When my daughter was checking the pizza tracker it said that Marcus had left with the pizza at 6:14 PM pizza didn't arrive at the house till 6:42 PM and not hot More Lukewarm than anything but more on the cold side. Nevertheless we live 1 mile from this location. When I called to talk to someone the first person Daniel hung up on me call back and Enrique apparently a manager told me that what did he want me to do I said well you could remake the pizza said that's fine but it be another hour because they were busy I said never mind just refund me my money is and why am I going to refund you you have your pizzas I told him yes you can come pick up your pizzas but I'm not going to feed my family cold pizzas after being rude he said he would refund me but it will take 48 hr before he would do it. Well we shall see what happens if I get my money back. Customer service is bad", "aspect_word": "wait, pizza, pizzas, manager, Customer, service", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neg, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.3253, 0.7400, 0.5392, 0.2645, 0.3920, 0.4616, 0.3432, 0.7909, 0.4717, 0.3412, 0.3454, 0.3168, 0.8366, 0.7305", "emotion": "neutral, neutral, neutral, neutral, neutral, anger, neutral, disgust" }, { "review_id": "uxDNcueE6NFrejo4oDziag", "business_id": "AtCY79kMP0edwciEqbQk6Q", "user_id": "s5A7D2flPL8Gyn73pW3fdA", "date": "2019-05-19 08:06:20", "stars": 1.0, "text": "GO SOMEWHERE ELSE!!!! This professionalism in this place is non-existant. I called ahead to ask if I could order nachos on DoorDash and request no meat since my friend is a vegetarian. They said fine no problem. So I placed the order for her and we got it and guess what? WE GOT MEAT. So we call up the store to see if we can either work on getting our money back or a replacement order. We call the store and nobody answers, the phone rings at least 20x. We Hang up and immediately call back because we paid 17$ for some damn nachos. They finally answer and act like we can't talk to the manager but we insist to be put on hold. The manager is slurring her words and stuttering like she's on drugs. Says she can remake it if we drive up there... so we paid 17$ (including delivery) for nachos that we just have to drive up there for them to remake. I drove my friend up there and when she goes inside they keep repeating MY name (the name on the order) in a rude and disrespectful way multiple times like my friend is asking so much to have some nachos remade without meat. NACHOS ARE CHEESE SOUR CREAM TOMATOS AND CHIPS!!!! They yet again messed it up and put meat on it. Is it really that hard? Maybe they should stop hiring crack heads In the kitchen. Corporate will be called in the morning because this was completely unacceptable behavior for a paying and POLITE customer.", "aspect_word": "nachos, meat, manager, delivery, NACHOS, CREAM, kitchen, Corporate, customer", "sentiment": "neu, neu, neg, neg, neu, neu, neu, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.3603, 0.4791, 0.8824, 0.9077, 0.3980, 0.2999, 0.5238, 0.2925, 0.2931, 0.4158, 0.5489, 0.3688, 0.5686", "emotion": "neutral, neutral, neutral, neutral, neutral, anger, anger, disgust, neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "sbhKluwDpDpfg2QFEZd4Bw", "business_id": "cI1DL38iYTaYongejLk4HA", "user_id": "VEdDMgby1dFSlQt5h_Mopg", "date": "2017-01-05 01:39:57", "stars": 5.0, "text": "This Jiffy Lube is great. I feel very confident in the service technicians. They were efficient and took extra effort to do a thorough job on the oil change and getting my car in tip-top shape. I appreciate the friendliness of everyone at the shop, and the manager Fernando was a pleasure to work with. Everyone made me feel that they really appreciate my business. I'm glad I stopped in.", "aspect_word": "service technicians, manager", "sentiment": "pos, pos", "sentiment_score": "0.5742, 0.7456", "emotion": "neutral, joy, neutral, joy, joy, joy, neutral" }, { "review_id": "aU7TXbAwhH4o_K-t7kjqAg", "business_id": "Jn5nZ0b-cdBS2xHnF4msug", "user_id": "UnH1A5fupQJo62HCSdHjfg", "date": "2016-08-24 23:48:36", "stars": 1.0, "text": "Apparently getting an order correct is a complete impossibility. I ordered a 1/4 pounder with no cheese. Sticker on the box confirmed. Yet, some idiot put one in the box with cheese. Of course didn't see until I got home. Tried calling to complain but phone number on line is for fax. Grrrrrrrrrrr", "aspect_word": "cheese", "sentiment": "neu, neu", "sentiment_score": "0.4108, 0.5161", "emotion": "neutral, neutral, neutral, neutral, sadness" }, { "review_id": "pl_OdkHgqLJ-xar2U-KZ8Q", "business_id": "_lRDriotIGmQBSwjOEcsNg", "user_id": "NV4_B_5rELCDEtk3MSUOZQ", "date": "2022-01-10 21:40:45", "stars": 3.0, "text": "Based solely on my weekday to-go experience I had, I would probably opt to use a traditional drive-thru for a CFA in the future. The designated parking spots for pickup were taken (I suspect by non-customers). I had to park pretty far away and then walk in to ask for my order. It just wasn't that quick or convenient.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "V9fP-7vKbkqNHyKZNyDsjA", "business_id": "EsykJrND3IA9xzXC7kV2rw", "user_id": "FseKY5teLUdYGPIsk6yxow", "date": "2018-07-26 20:22:23", "stars": 5.0, "text": "After quiting the other \"inexpensive\" gym due to their lack of customer service, lack of professionalism, and general lack of everything I was\n looking for in a gym environment I was beyond excited to join this\nclub. It is clean, all equipment is new and well kept. It is quiet,\nnot 10 people chatting it up rather than working out, NO ONE on\ntheir cellphones, just a group of people sincerely trying improve their\nbody and health. \n I will never be Arnold, I look for a comfortable place to \"do my thing\"\nand I found it. \nEddie was great, explained the gym, expenses, made my decision very easy.\nIf you are an average person, looking a great experience in an affordabe\ngym you cannot go wrong here.", "aspect_word": "customer, service, equipment, place", "sentiment": "neg, neg, pos, pos", "sentiment_score": "0.7247, 0.5600, 0.4954, 0.4903", "emotion": "joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "Gm5HVIeV3PjTXVdS9mvG7w", "business_id": "3emutOUAcgDUtwiXGDnYGQ", "user_id": "xFoNdQVA8dHxd_mZBFA6Pw", "date": "2012-12-26 15:22:06", "stars": 3.0, "text": "This is short and simple. Stopped here for dinner after shopping (yes dinner) and the service was fast, friendly, and efficient. The McDonalds was up to date and had a nice feel of modern and christmas;). The food was hot and it did me justice. Ill be back for sure. Until next time yelpers adios.", "aspect_word": "dinner, service, food", "sentiment": "neu, neu, pos, pos", "sentiment_score": "0.8721, 0.8154, 0.8757, 0.8196", "emotion": "neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "07t43o1txCKN3ev596OgpQ", "business_id": "lH_UKAJy6YTa1ArfdACU4g", "user_id": "MGqAAAAv1bCLybzsAZo6cA", "date": "2009-02-03 01:02:26", "stars": 2.0, "text": "I am still convinced that the purpose of unlimited breadsticks and salad at Olive Garden is to trick patrons into thinking that they are being served \"huge\" portion sizes. What they meant to say was \"huge\" fake Italian dishes. Don't get me wrong -- the breadsticks and entrees are passable, but they are also quite processed.\n\nAn analogy I like to use when it comes to OG is\n\nItalian : Olive Garden :: Mexican : Don Pablo's\n\nGuess who creamed the verbal section of the SAT's ;)\n\nBut I digress. Not a fan of solely pasta dishes, we opted for the chicken alfredo and the shrimp caprese. Disappointingly enough, both dishes came out with a few measly pieces of meat and a hunk of pasta... completely smothered in runny sauces. While both sauces were described differently on the menu, they both tasted the same to me.\n\nServers were attentive, despite handling large groups -- large, obnoxious groups, I should add -- while we were there. The arrangement of the tables were a bit odd as we were sandwiched between tables with a party of 6 or more.\n\nSo there you have it: my OG dining experience. An experience I'm sure you'll have at least once in your lifetime as well.", "aspect_word": "breadsticks, salad, portion, dishes, entrees, Guess, pasta dishes, chicken alfredo, shrimp, meat, pasta, sauces, menu, Servers, arrangement, tables, dining", "sentiment": "neu, neu, neg, neg, neg, neu, neu, neg, neu, neu, neu, neg, neg, neg, neg, neg, neu, neg, neg, neg, neu, pos", "sentiment_score": "0.3749, 0.5917, 0.6274, 0.3667, 0.4190, 0.2732, 0.3279, 0.4183, 0.3805, 0.4130, 0.3303, 0.3660, 0.4361, 0.4752, 0.6188, 0.4013, 0.7761, 0.3293, 0.5907, 0.4045, 0.5505, 0.3970", "emotion": "neutral, disgust, neutral, neutral, neutral, disgust, neutral, neutral, disgust, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "SGvGAddDNBIZYr3DRqRkXQ", "business_id": "26jYcdFR5oLqKDKpTH0JIQ", "user_id": "hLt-plzvszhdspHJ3FbM5A", "date": "2017-07-02 02:35:53", "stars": 5.0, "text": "It's damn near impossible for me to go to Dragos and order anything other than the infamous Charbroiled oysters. They are my favorite, and just the overwhelming scent of them even before you open the restaurant doors makes almost everything else on the menu a complete blur for me. This is the easiest review in the world for me to write because the excellence of the charbroiled oysters gives Dragos a 5 star without hesitation. (I don't think I've ever taken a picture of my oysters because I never hesitate long enough to do so, lol). \n\nMy other noteworthy menu selections are: \nthe corn and shrimp bisque which I often get a cup of as an accompaniment to my oysters. \nthe shrimp and eggplant stack which I'll occasionally get and split with someone so that I have room to enjoy my oysters and the additional half of the entree....there's so much, you could still take some home after splitting\nAnd If you save room for dessert, the ice cream sundae and brownie a la mode are both enormous and delicious choices. Get multiple spoons, trust me, you'll have plenty to share!\n\nOh, by the way, if you haven't been there this year (2017), they've expanded and added on a huge back room. It has tall ceilings, open floor plan and lots of light. That's in addition to the rest of the restaurant staying in tact as it was. The addition is a nice expansion on the oringal floor plan.", "aspect_word": "Charbroiled, Charbroiled oysters, scent, menu, charbroiled, oysters, corn, shrimp, bisque, eggplant stack, entree, dessert, ice cream sundae, brownie a, mode, back, room, ceilings, oringal, floor, plan", "sentiment": "pos, neu, pos, neu, pos, neu, pos, neu, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, neu", "sentiment_score": "0.3912, 0.3426, 0.6861, 0.7957, 0.6186, 0.3465, 0.4366, 0.3885, 0.4336, 0.4010, 0.3523, 0.3445, 0.4306, 0.3136, 0.3560, 0.3753, 0.4487, 0.7271, 0.3883, 0.3073, 0.3000, 0.2758, 0.2758, 0.2649, 0.1640, 0.1886, 0.2426", "emotion": "neutral, fear, fear, joy, joy, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "XY_IsqkaT6j3bCPJxnGdjA", "business_id": "ijRJToHha_hzjSw3aod9HQ", "user_id": "QaBNIUwzgN4v_5wjmlJOCg", "date": "2013-06-03 21:29:25", "stars": 3.0, "text": "It's a Subway--the food seems cloned from any other Subway. While not exceeding any standards, it's nice to know it isn't any worse for the location (some stores around here (I'm looking at you Ace Hardware) I will not return to).\nFriendly servers. Commented how with Pima CC out for the summer, they aren't as busy. Not bad to know if you're looking for a fast sub fix.", "aspect_word": "food, servers, sub", "sentiment": "neg, pos, neu", "sentiment_score": "0.7987, 0.7911, 0.3674", "emotion": "neutral, disgust, neutral, neutral, neutral" }, { "review_id": "QVLhVvfRRQM6ntNIsY5mlQ", "business_id": "Bh810nAfiKkl1uGo7p2p5A", "user_id": "l5oY2R-j6UTXqY-gdIJU2Q", "date": "2021-01-30 19:10:40", "stars": 1.0, "text": "Something has got to be wrong with the way the cooks and workers at this location have been trained. We get to drive through and pull up to the window and the guy says \"I told you to hold up\" huh?! No one said to wait or hold up when we ordered. At. Ever\nAlso, they ran out of food last night. They had nothing. We tried again today. These noodles are so dry it's almost as if they've been sitting around all day. Dry and sticky. It's really, REALLY bad. No flavor. They also don't have any milk teas at this location. We asked, and the response was \"we don't do that here.\" I'm not sure I can go back. This was pretty gross. Not to mention I think I got overcharged :-(", "aspect_word": "cooks, workers, guy, food, noodles, flavor, milk teas", "sentiment": "neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.7855, 0.5993, 0.7305, 0.5396, 0.7601, 0.7794, 0.4017", "emotion": "neutral, surprise, neutral, sadness, neutral, neutral, disgust, disgust, disgust, neutral, neutral, disgust, surprise" }, { "review_id": "PCBzqJ-cIf7bBFY5YVrtsA", "business_id": "b66R96v0N-Mmu0jb4cVhiQ", "user_id": "Y8uEQnccKOpgdYOE3ls1ug", "date": "2015-10-10 13:48:52", "stars": 3.0, "text": "I'm happy that there is finally a drive thru Starbucks. Great location and close to where I live which is awesome. I love the open space inside. There is a mix of high top tables with low tables and sofa seats to sit on. I like how everything is spread out including the food items. Everything is not jammed packed together. \n\nThis location does need to hire more people. They need a person who handles customers ordering inside and one designated 1-2 people handling just drive thru. When I go though the drive thru it's not much of a wait but when I came inside there was a very long wait because the barista was handling inside and drive thru customers. Drive thru order where being served a lot faster then the customers inside waiting for their drinks/food. They were out of a ton of stuff because no one has yet to go through the boxes and open them to restock items. \n\nI like this Starbucks but they really need to hire additional staff especially because they have a drive thru. Being that this is a drive thru location they can expect more customers because of the convenience of not having to get out of the car. You need the staff to make sure both customers inside and outside are getting their order efficiently and timely.", "aspect_word": "location, space, food items, wait, barista, drinks, food, staff", "sentiment": "pos, pos, neu, neg, neg, neu, neu, neu, neg, neg", "sentiment_score": "0.6261, 0.4504, 0.4879, 0.5849, 0.5509, 0.4783, 0.8460, 0.7944, 0.4555, 0.4114", "emotion": "joy, joy, joy, neutral, joy, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "82OqW2qHtdXIrdWiuFE80w", "business_id": "hNLnKpAYld9vT3d_fH7r5A", "user_id": "GL8qyHNUTpgJXW1N64b7UQ", "date": "2015-06-27 22:21:37", "stars": 3.0, "text": "Nicely decorated, fairly clean restaurant, friendly employees. All the Taco Bell favorites you know & love, cheap & fast. If you're using the drive thru, please check your order before you leave. Hey, I know it's not authentic cuisine - but the black bean burritos & spicy potato tacos are a good deal, & not too bland.", "aspect_word": "restaurant, employees, cuisine, bean burritos, potato tacos", "sentiment": "pos, pos, neg, neu, neu", "sentiment_score": "0.5540, 0.8806, 0.3945, 0.4022, 0.3636", "emotion": "joy, joy, neutral, neutral" }, { "review_id": "EL5-D4QXS2f28uGzSYSxWg", "business_id": "8bdrXvgQ3pkvR0bCTg_LDA", "user_id": "hl2YoaRCqhCJP0BS2GcWlw", "date": "2018-09-09 15:46:57", "stars": 3.0, "text": "I stop here on my way to work sometimes to grab breakfast, a coffee or both. They run a pretty tight ship with breakfast often greeted by the same friendly familiar faces which is good. They are quick to put together an order and haven't made any mistakes. I can't speak really for lunch or dinner but overall a good experience.", "aspect_word": "breakfast, coffee, lunch, dinner", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.7919, 0.7141, 0.4576, 0.8417, 0.8785", "emotion": "neutral, neutral, neutral, joy, neutral" }, { "review_id": "bELE09oTXV4r_Ahp4TmgNw", "business_id": "Vk9Rp6O18mbnjaOy2GnhhA", "user_id": "CbaKVAk9K6moeWwbzozd4w", "date": "2018-08-19 03:03:40", "stars": 1.0, "text": "I've been to this Wawa many times since moving to FL. I've never had any issues. Tonight, I got a cream smoothie that tasted like an absolute dumpster. The woman who made it left behind a ton of ice and didn't really take her time making it. I will not be back while she is there. You have disappointed me, Wawa.", "aspect_word": "cream smoothie, woman, ice", "sentiment": "neg, neg, neg", "sentiment_score": "0.4199, 0.5033, 0.5044", "emotion": "neutral, neutral, disgust, neutral, neutral, sadness, neutral" }, { "review_id": "Lm2Vf9h53Cg5krs5KCsmEQ", "business_id": "tI2dmGD4MqJ94Gy_iQoCcQ", "user_id": "y8aWXOimQ9ZgUgZ6q--nCQ", "date": "2008-07-20 23:43:20", "stars": 3.0, "text": "This place fills me with fear. Sure, it's just a grocery store and all, but good lord, the crowds, the mayhem and the expectation that I will actually have to COOK something that is purchased there scares the pants off of me.\n\nEvery time I go I have a mild panic attack. People get insane to reach those TJ brand frozen organic raspberries or the Greek yogurt and will practically mow you down with a cart to get there. So count me out, Trader Joe's. I think everyone who works there is delightful, and you've gotta love a place that has such a great selection of yummy, organic, nicely priced products. But it freaks me out too much to shop there, so look for me sitting in the car while the rest of my family is inside. Or even better yet, I'll stay home. That way there will be much less of a chance I'll have a showdown with a crazy foodie in the parking lot.", "aspect_word": "crowds, raspberries, Greek yogurt, selection, priced, products, foodie, parking", "sentiment": "neg, neu, neu, pos, pos, pos, neg, neg", "sentiment_score": "0.3795, 0.3503, 0.4381, 0.6581, 0.5505, 0.7219, 0.3741, 0.2986", "emotion": "fear, fear, fear, neutral, joy, neutral, neutral, neutral" }, { "review_id": "Ms8MqBHTjZ0iPfxtWV0WeQ", "business_id": "iNWaK5a4asBB-f6q_T_Raw", "user_id": "lLX59ED-Nqsu2iE-24OvPg", "date": "2015-04-27 20:33:54", "stars": 1.0, "text": "Ordered 2 pizzas. One was fine. The one with pepperoni was rancid. Smelled and tasted awful. Called to let the store know and the girl who answered: (1) didn't apologize; (2) said could give us a credit for later use; (3) would charge us another $2.73 to re-deliver another pizza; and (4) that re-delivery would be there in about one hour to one hour and ten minutes. Terrible customer service. Worst part is, I don't feel confident that they were going to check that the pepperoni in their store was rancid! Never ordering from here again.", "aspect_word": "pizzas, pepperoni, pizza, delivery, customer, service", "sentiment": "neu, pos, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.4095, 0.3309, 0.5505, 0.5693, 0.3860, 0.7802, 0.6300, 0.5285", "emotion": "neutral, neutral, disgust, neutral, fear, joy, neutral" }, { "review_id": "x4Z1DBnvCqRoFef1-0Hf8A", "business_id": "kjGZet2BiHt1dQ3jW-9VJg", "user_id": "zUk_Ww2q1At1QSyRbUjIGQ", "date": "2017-05-08 19:13:46", "stars": 4.0, "text": "This review is for dog grooming ONLY. \n\nOur dog, Jack, was taken very promptly after his records were checked. \n\nAlthough Jack is gentle and an easy dog, the staff was very kind and caring with him. He just sat there while his teeth were brushed, ears cleaned and nails clipped.\n\nHe smelled very good when I picked him up. They were so fast that we just window shopped as we waited.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.7871", "emotion": "neutral, neutral, joy, disgust, surprise, neutral" }, { "review_id": "Whx2Xp5LhP8I-N-Gwj29jg", "business_id": "wjUlOsBLLnxpprgI-sSiDA", "user_id": "-DSNw5i3zOXsZvMm4wHwrA", "date": "2013-10-02 13:25:41", "stars": 1.0, "text": "This is by far one of the worst businesses I have ever given money to. Not just the worst restaurant. I was stuck eating here before a soccer game and got nothing but bad attitude from their extremely rude staff. One actually tried to stop me from talking while I was correcting the entirely wrong order she was telling me. Or should I say mumbling. I guess they train their staff to roll their eyes at their customers and to have huge chips on their shoulders. I cannot believe a company would allow such mind bogglingly rude individuals to serve the public. When a customer says.. No I didn't order that, the correct response is not \"are you going to let me talk?\"", "aspect_word": "attitude, staff, chips", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6445, 0.8829, 0.8404, 0.3061", "emotion": "disgust, disgust, anger, neutral, surprise, disgust, neutral" }, { "review_id": "O5BbfE5F1qFq6ZFTlVHUlA", "business_id": "8YZc7dVxGjFvEyX0L9ugbA", "user_id": "e67fm29pOiQUcPSltCAHVA", "date": "2017-06-08 16:09:36", "stars": 4.0, "text": "This Starbucks kiosk is located inside Super Target just to the right as you enter. My visit was brief but well worth it a I needed a caffeine spark. The barista greeted me and we chatted about some of the new iced teas and how they are made before I finally decided to try a white tea with their cane syrup for a light sweetness. My drink was prepared correctly and timely and served with a smile and a thank you. I walked away enjoying my new found beverage with many thanks.", "aspect_word": "barista, teas, tea, syrup, drink, beverage", "sentiment": "pos, pos, neu, pos, neu, neu, neu, pos", "sentiment_score": "0.4691, 0.2647, 0.2767, 0.4015, 0.4042, 0.3641, 0.3903, 0.5425", "emotion": "neutral, joy, joy, joy, joy, neutral" }, { "review_id": "fotUnn8PJqH28GDncu5CVw", "business_id": "tZPmtEI7zFaCPyhpy-mrHg", "user_id": "AUIfv9YC3RW8GvC516qM3Q", "date": "2017-12-26 00:13:24", "stars": 3.0, "text": "While visiting Giant this Subway is located in I asked again about \"Daily Special \". Staff said yes it was available. They were all very nice and made me a great sandwich. Told me at times when daily specials would be overridden by aSubway \"special\". Never heard of such a thing. Good meatball sub.", "aspect_word": "Staff, sandwich, meatball sub", "sentiment": "pos, pos, pos", "sentiment_score": "0.8319, 0.7558, 0.6112", "emotion": "neutral, neutral, joy, disgust, surprise, neutral, neutral" }, { "review_id": "Kc3uaUc5XtRgcUP7nP4G5w", "business_id": "aRZwaAL14CPMtgBCvo9Kwg", "user_id": "xkFFQy7CVu2hi1GvLquK5g", "date": "2013-03-31 16:50:29", "stars": 1.0, "text": "This Fridays location is terrible. Service is always slow. And good lord, you may as well be eating at Chuck E. Cheese. All the tourists from Sesame Place take this place over with their little monster children who behave like pint-sized horsemen of the apocalypse. They make eating here a miserable experience.", "aspect_word": "location, Service", "sentiment": "neg, neg", "sentiment_score": "0.5461, 0.8852", "emotion": "fear, sadness, neutral, sadness, neutral" }, { "review_id": "_leklJmaeRzYeYSeh0xGdw", "business_id": "mzTTdvQGkUHZ8ii7OnZC5w", "user_id": "R-s0RjtnCRaeVW_dZ5DYbw", "date": "2009-05-01 03:27:10", "stars": 3.0, "text": "Trader Joe's certainly instills a sense of pride in its employees. Across the board, in any location, the employees are trained extremely well. They know their products and are good at polite banter. It's refreshing, except that pride can also be one's downfall. \n\nThere is something about Trader Joe's that gives people a sense of entitlement. I've never been to a place that is at once both so friendly and so selfish! This store is small and often over crowded (don't even think about stopping here on the weekend). The customers and the employees block the aisles like they own the place.\n\nToday I had my best TJs experience. The place was practically empty because there were some fire trucks blocking the parking lot. It was fantastic! \n\nThe store just isn't big enough for the volume they serve.", "aspect_word": "employees, products, banter, volume, serve", "sentiment": "pos, pos, pos, pos, neg, neg, neg", "sentiment_score": "0.7881, 0.8145, 0.6111, 0.4721, 0.3757, 0.4118, 0.3071", "emotion": "joy, neutral, neutral, joy, neutral, anger, neutral, neutral" }, { "review_id": "DB-C7mWy6OKPrB63U5BgSQ", "business_id": "VueLB6qEVcGusBj2iO1qGA", "user_id": "gv0coNUFY-fibRwP8IKqPA", "date": "2019-10-24 23:13:26", "stars": 3.0, "text": "I have to openly admit that I actually enjoy Chipotle. It's just so inconsistent and location really does matter. Before this one opened I would often go to the one on the Blvd. The Neshaminy one I completely avoid at all costs. \n\nThis is a new store so they get some leeway. The staff is what it is. They're not the friendliest and they're overworked. I'm a sucker for the new carne asada. Unfortunately, both times I went they were out. Not sure how or why but they were. They lose a star just for that. I ordered 3 tacos to go. I hate the way they pack them. Just in foil? They were cracked and soggy by the time I got home. I was literally eating a bowl that wasn't a bowl. The toppings were also just thrown on. The guacamole, sour cream and cheese were stuck to the foil. Kinda sucked.. \n\n\nThe restaurant itself is very clean and seem larger than most others. I will reluctantly go back for my taco fix.", "aspect_word": "Chipotle, location, staff, carne, tacos, bowl, toppings, guacamole, cream, cheese, foil, taco", "sentiment": "pos, neg, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.3648, 0.7240, 0.8251, 0.2166, 0.6103, 0.4698, 0.4515, 0.4001, 0.3876, 0.2661, 0.3339, 0.3557, 0.6162", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, surprise, neutral, anger, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "skQXrYuKuc3HBurjh4TWFg", "business_id": "Eww_9Axjvc4dxu7n3zL4fA", "user_id": "kCuo4p1lCphDDYU6zEmV4Q", "date": "2014-06-23 23:51:05", "stars": 5.0, "text": "I am so thankful to Home Depot and Frank (Kitchen Counter-top Dept). I went to Home Depot to check out the various counter-tops that Home Depot had to offer. It was the final thing we needed after re-doing our kitchen. \n\nI made an appointment online to meet Frank and when I arrived at the store, Frank was readily available. I had explained what I wanted and showed pictures of my kitchen from my iPad. I had also brought my measurements (following the guide that Home Depot offers online). After going through the various counter-tops with Frank's guidance, I decided on granite. The order and payment process was simple and easy.\n\nA week later, a gentleman came to my home from (Colonial Marble and Granite) to make the template for my counter-tops. This process took about 20 minutes and my appointment for installation was for the following week.\n\nColonial Marble and Granite asked me to come to their factory to check out my granite piece and it was gorgeous. (This was 3 days before installation).\n\nHome Depot then contacted me because my measurements were just a few dollars off from the professional from Colonial Marble and Granite measurements. I went back to Home Depot to pay the difference and was all set.\n\nOur old counter-tops were easy to remove (Colonial Marble and Granite will remove them but for $11.00 a square foot.)\n\nThe installers arrived and did a fabulous job. My kitchen counter-top and island look beautiful. \n\nI would highly recommend going to Home Depot (Bristol) for your kitchen counter-top projects and make sure you ask for Frank.", "aspect_word": "Kitchen, Counter, counter, kitchen, granite, kitchen counter-top", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5633, 0.3912, 0.3884, 0.6382, 0.5631, 0.4057, 0.5633, 0.3552, 0.3578, 0.3294, 0.3293", "emotion": "joy, neutral, neutral, neutral, neutral, joy, surprise, neutral, joy, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "asLRhaXquKtu7Sh4rZGY6Q", "business_id": "F8uKZRKmdrqcQYNS9SXCWw", "user_id": "PwMSTTvRyi_w9AqFaIwqzQ", "date": "2020-06-01 02:18:03", "stars": 1.0, "text": "I will never eat at this location again! In fact, it makes me question ANY Wendy's. I ordered the breakfast baconator sandwich, no sausage. Instead, I was given JUST bread and beyond burnt little pieces of bacon. NOTHING ELSE! Even worse the bread on my sandwich had mold on it!!! Just ridiculous and lazy!!!! Then my coworker went to return it and the employees and managers had the nerve to have an attitude. Also preceded to ask if we wanted lunch instead SMH !!!", "aspect_word": "breakfast baconator sandwich, sausage, bread, bacon, sandwich, employees, managers, attitude, lunch", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.4655, 0.5262, 0.5669, 0.5329, 0.6974, 0.5693, 0.8219, 0.8648, 0.5179, 0.8370", "emotion": "anger, neutral, neutral, disgust, neutral" }, { "review_id": "-940XcG75zRZYBPafTYmbg", "business_id": "6Ozi0Q-Rw9jrpBB6EihzbA", "user_id": "mu-lkVLDs91NtDaMFRPKAg", "date": "2021-08-28 23:28:09", "stars": 1.0, "text": "Incompetent! \nThis must be the worst dominos on the planet! Pull up to the window and they ask your name, look up your order and then ask \"what did you order?\" Pizza was 30 MINUTES PAST PICK UP TIME! \nWe live only 5 minutes away and our pizza was cold and the box grease soaked by the time we got home. Clearly it had been sitting under the warmer for a long time.", "aspect_word": "dominos, Pizza, pizza, box", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.6536, 0.4969, 0.6157, 0.5118", "emotion": "anger, neutral" }, { "review_id": "oCNOKqV8rV1C4585M4c7aw", "business_id": "bzG2ul_mhdPMvhxsn-8EEg", "user_id": "CMZDABnxD44sGlCPekFu3w", "date": "2018-05-22 15:32:34", "stars": 4.0, "text": "While the \"Wawa or Sheetz\" debate will probably go on on forever, this Wawa is top notch. They just recently remodeled the entire interior, and had a free coffee day for all patrons when they were finished for the inconvenience, like seriously, how nice!! During lunch time you may have to wait a little bit for your favorite hoagie, but they have multiple kiosk's for ordering, as well as multiple gas pumps outside to fill up your gas guzzler.\n\nAs an added bonus they have a small rack in front of the hot food kiosks filled with local favorite potato chip flavors. My personal Philly favorites are the Chickie's and Pete's Crab Fry Chips and the Dill Pickle ones. Different, but yummy!", "aspect_word": "Sheetz, coffee, lunch, potato chip flavors, Fry Chips, Dill, Pickle", "sentiment": "neu, pos, neu, pos, pos, neu, pos", "sentiment_score": "0.4562, 0.4540, 0.7644, 0.3321, 0.3538, 0.5033, 0.3578", "emotion": "neutral, surprise, neutral, neutral, joy" }, { "review_id": "Fk3dnL9yrojAq81icsDeyQ", "business_id": "sScHtSXYOvlAdaup1kQfNw", "user_id": "FM3K3XWhCMxPh2BOP-qpdA", "date": "2021-06-14 01:02:46", "stars": 1.0, "text": "Went through the drive thru in 6/6/2021. My dr. Peppers was completely flat! Fries must have sat under the heat lamp for hours, old and stale. My whopper was thrown together it was lop sized in the wrapper with blobs of mayo all over the side!!! Lady working thr window didn't speak at all once at the window...no hello, no have a good day. I requested bbq dipping for my chicken nuggets, didn't not get any. By far worst experience ever, horrible food, sodas and customer service! When I drove off I said \"have a good night\" and she said you too and close the window. It will be a matter of time before this location gets closed down. Nothing positive to say!", "aspect_word": "Peppers, Fries, chicken nuggets, food, sodas, customer, service", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.5575, 0.4317, 0.5173, 0.3495, 0.7610, 0.4494, 0.6847, 0.6396", "emotion": "neutral, sadness, disgust, surprise, neutral, neutral, sadness, sadness, disgust, neutral" }, { "review_id": "hsAoMiqYvdTUWwjGuXMkCg", "business_id": "ZNxK_B-kKsRuleyu1oCqfA", "user_id": "ZkTDk0tVondLtQZjTt-lTw", "date": "2016-08-09 16:48:17", "stars": 1.0, "text": "This is the worst place to deal with. The customer Service STINKS!!! Jackie the manager. He is horrible. said he was going to call me back. never did. They gave me a dirty car with cigarettes in it. Danny, Ryan and alex are all just as bad.. DONT EVER EVER EVER RENT A CAR FROM THIS PLACE. I will make sure I tell everyone I know NOT to rent a car from this establishment. It will be all over social media for sure... \n\nThanks for nothing and I mean nothing", "aspect_word": "customer, Service, manager", "sentiment": "neg, neg, neg", "sentiment_score": "0.8666, 0.4579, 0.9261", "emotion": "disgust, surprise, fear, neutral, neutral, disgust, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "yPa2DEVcHlg-H38enFsBQg", "business_id": "pMdU8zqjrmHn2LQvlF9rxA", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2017-12-30 02:17:57", "stars": 4.0, "text": "It's a Walgreens. It's a chain. It's in my hood. Being in my hood, is reason enough to bump them up a star. Actually, the extra star is my Christmas gift to them. Because, their great sales made my budget for \"Secret Santa\" at work go further. I wasn't even looking here and found a perfect gift as I entered and it was 50% off. More gifts, the merrier the recipient. \n\nI am also a fan of their photo lab. It is so easy to submit pictures via the Walgreens app. Once my photos are ready to pick-up, they'll text me. Then all I have to do is jump in the car and drive up Hampton a couple of blocks. It usually takes less then two hours and the quality is good. \n\nI don't use the pharmacy, but this is my go-to for over the counter drugs. The prices are good and I've never seen them out of stock for any of the products I use. \n\nIt is a busy Walgreen's as everyone has stated. So have patience when it is time to check-out. Management is quick to open additional registers when a line starts to form. \n\nWill I return? - I support my hood, even if it is a chain store. \n\nWhen: December 13, 2017\nWhy: Photos and Secret Santa Shopping", "aspect_word": "sales, quality, counter, prices, stock, products, Management, registers", "sentiment": "pos, pos, neu, neg, neu, neu, neg, neu", "sentiment_score": "0.6826, 0.4128, 0.3881, 0.3744, 0.2918, 0.3832, 0.3104, 0.3631", "emotion": "neutral, neutral, neutral, joy, joy, surprise, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "vXzwjNwQ0iZVQbQ9PIuruQ", "business_id": "LM-GRIDsDrH9jx6-rYXIoQ", "user_id": "DAeC-Y66n-jNMJJw4oAfNQ", "date": "2014-09-07 09:22:15", "stars": 4.0, "text": "This location is the closest WH to the Quarter so I'm sure they get lots of rowdy customers. We were no exception. We were a little loud but it all seemed normal at this WH. What I really loved about this location was the security guard. I have never seen a security guard at a WH. Security at a dining establishment may raise an eyebrow for some folks but I took it all in stride. The security guard was so funny and personable. She talked to us for quite a bit while we were there and she really made our experience all the better.\n\nOur server was sweet and always had a smile on her face. We enjoyed her service. The food was quite delicious as usual. Can't go wrong with the food at Waffle House!", "aspect_word": "security, Security, dining, security guard, server, service, food", "sentiment": "pos, neg, neg, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.4861, 0.3432, 0.2887, 0.6602, 0.3608, 0.8351, 0.8402, 0.8397, 0.4260", "emotion": "neutral, neutral, neutral, joy, neutral, joy, joy, joy, joy, joy" }, { "review_id": "e7QOHZ6kI-mn7n5eiFo6CA", "business_id": "KFKzQpM3NtQAssAWFn9eLw", "user_id": "k3HnAr-ivTc2ddeXNJKntw", "date": "2020-11-16 17:38:10", "stars": 4.0, "text": "Great steak spot. I couldn't believe I had never tried this place. It is very similar to a lot of chain steak spots though. They have a complimentary bread, so that was great. It came to our table fresh out of the oven :). The ribs were expertly prepared and delicious. The kid's steak was good, she ate every bite. I had a huge burger. I would say that my burger did not blow me away, but it was still good. The prices were reasonable though. My server was excellent. She was patient, knowledgeable, and friendly. I will definitely come back.", "aspect_word": "steak spot, bread, ribs, steak, burger, prices, server", "sentiment": "pos, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.6817, 0.8460, 0.8204, 0.4054, 0.6555, 0.3873, 0.7746, 0.8462", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, joy, joy, neutral, joy, neutral, joy, neutral" }, { "review_id": "ceDXRgURNlHHyc3mXqCmgQ", "business_id": "mLjIVDt9o2Zaohx0VYVfPA", "user_id": "nabJKapjKahYfTtnBDG6JQ", "date": "2013-04-26 17:34:23", "stars": 2.0, "text": "I remember years ago coming here to watch games and eat yummy spicy chicken... one of two things has happened since then: I've learned quality or this place has gone downhill. Actually probably a bit of both has occurred.\n\nLast time at this location I realized the sad state of the place. I met friends who were craving wings and lived nearby. The place was nearly empty on a weekend. The food was so generic and blah, only redeeming factor was the sauces... hot and dipping varieties. Service was lacking on all levels; no friendliness, not efficient with keeping drinks filled, and MIA most of our time here. \n\nWant wings in Tucson? Wing Stop is always good. Or Yelp any other wing place, you're better off. You're welcome.", "aspect_word": "spicy, chicken, quality, wings, food, sauces, Service, drinks", "sentiment": "pos, pos, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.5597, 0.6062, 0.5156, 0.5541, 0.7677, 0.6405, 0.8434, 0.4834", "emotion": "joy, neutral, neutral, neutral, neutral, sadness, joy, sadness, disgust, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "ua-Cgm1K8Gnyz6AYpb7i0Q", "business_id": "IFmXNVC3Qj5ZXfAzczle_A", "user_id": "8gIR-Swprz2bnLVKcCOhIg", "date": "2018-05-25 16:14:42", "stars": 3.0, "text": "I asked for a sample cup of their Veranda. It was yet to be brewed so I didn't want to bother her to brew some just for a taste of it. So I asked for a Pike instead. She complied, not smiling. Maybe a half hour or so later I again asked for a sample of Veranda. Again, it had yet to be brewed. So I asked for another sample of Pike. She hesitated for maybe a half-second then complied with a sigh, again not smiling. The music was great!", "aspect_word": "music", "sentiment": "pos", "sentiment_score": "0.8557", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "FKM_09P0PGB9MWtu0NxoZA", "business_id": "3aVUXoeXOuPwL_noSMVTEQ", "user_id": "WPLUzEEaCsGqTPfsOGddYw", "date": "2016-07-14 21:46:37", "stars": 1.0, "text": "the only thing good that they have going on is a few of their car hops are very sweet. the food is horrible and sloppy! the tea is freaking OLD!! that is disgusting to serve people days old tea! that can make people sick! tea is so cheap why save it for days? the chicken strip were rubbery,the hot dog was sooo sloppy and carelessly put together. I will never go to sonic again", "aspect_word": "food, tea, chicken strip, hot dog", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8463, 0.8596, 0.7121, 0.7042, 0.6149, 0.6031", "emotion": "joy, disgust, sadness" }, { "review_id": "yK1adT0SgqfW5FzfjvPzTQ", "business_id": "mNB7N7gEf33h9BGWegBHvw", "user_id": "sWnqyT7qST5FZ-OwKu2KFg", "date": "2017-05-30 16:07:12", "stars": 1.0, "text": "It has been 30 years of enjoying Kentucky Fried Chicken that has compelled me to write this review about the Oracle location in Tucson.\nI am not naive regarding the challenges of running restaurants, I have owned three. Good News.. Food is fine at this location.\nBad News.. the staff is consistently horrible. Seriously ... They are destroying the Brand at this location. \nFrom reading other reviews people are avoiding this location. \nThe store is filthy every time we go. \nThe staff has gotten so bad that last night my husband stood completely ignored at the counter for 8 minutes while they were yelling and horsing around. He was the only person waiting , they never acknowledged him waiting , he walked out and they didn't even notice.\n\nI thought this might be a bad night until i started looking at the reviews on Yelp and they did the same thing to someone at 4:30 that decided to take the time to write something.\nTHEY HAVE A BIG problem at this location! FIRE THE MANAGER, TRAIN GM AND FRANCHISEE AND CLEAN HOUSE.", "aspect_word": "Kentucky Fried Chicken, Food, staff, counter, waiting, MANAGER, TRAIN, FRANCHISEE, CLEAN, HOUSE", "sentiment": "pos, pos, neg, neg, neu, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.4685, 0.5461, 0.8847, 0.9016, 0.4048, 0.5211, 0.4334, 0.5693, 0.4069, 0.2812, 0.3273, 0.3309, 0.1978, 0.2500, 0.2542", "emotion": "joy, neutral, joy, neutral, neutral, disgust, neutral, disgust, neutral, neutral, anger, neutral, disgust, surprise, anger, neutral" }, { "review_id": "vAgKL_MqpuirabAkEWVt3A", "business_id": "Ey2aDX0uErlpT_vXPLbNKg", "user_id": "VNfgNdlrJ-rmXcMcLeHxoA", "date": "2018-06-26 19:24:08", "stars": 1.0, "text": "Whatever you do, don't book your appointment on line. I scheduled a state inspection, but when I showed up, the mechanic authorized to do state inspections didn't work on the day of my appointment. In addition, I was informed my vehicle would not fit on their lift. I asked why the online system allowed me to book an appointment and put my vehicle detail in, when they could not accommodate the day or vehicle. The answer - 'I have no control over the website'.", "aspect_word": "mechanic", "sentiment": "neg", "sentiment_score": "0.6516", "emotion": "sadness, sadness, neutral, neutral" }, { "review_id": "kg5MMZXAOSzy-zV8z5ijAw", "business_id": "k4WBufHPsiz4HgmT_gwK3g", "user_id": "4lXwcTkAaoZoO17y9eOljQ", "date": "2019-07-29 01:55:10", "stars": 3.0, "text": "This location has been my go-to daily or whenever I'm craving for Starbucks ever since the 19th chestnut store closed.\n\n I haven't had any problems yet. But maybe is bc all of my orders are through mobile. So is pretty much walk in and walk out within minutes. \n\nThe only thing I found it odd is their stock. So one day I saw their board outside of their shop. It advertised peach green tea and blue raspberry black tea. I have try to order both items for two weeks straight, I finally got it the 3rd week\"sigh\".", "aspect_word": "stock, shop, green tea, raspberry black tea", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.5514, 0.4560, 0.4128, 0.4439", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "7LWlhngviyV_6HkHZ4y_dQ", "business_id": "JVI5tY_EcHlIFJkX5SlLVA", "user_id": "xdQzGzNu3nIUEvOGPW1tYw", "date": "2014-10-27 18:55:36", "stars": 3.0, "text": "Picture it:\nSunday morning, everyone getting outta church\neveryone looking for some grub\ngonna be busy.....common sense.\ncame here yesterday before heading to Kimmswick for a quick\nbite to eat.\nDH orders crepes--\"sorry sir, we are out of crepes\" \nWHAT?? its a SUNDAY morning, busy as hell, and you are OUT of crepes?? \n\"The truck came yesterday and forgot to bring some..\" \nW..T..F..? \nMy sweet little son orders the scary face pancakes..\nAnd i order something generic and hard to mess up.\nOur food comes out and gets to the table.\n\"Im sorry sweetheart, but we are out of oreos\"\nWHAT??? Im sure EVERY kid is ordering scary face pancakes and you dont have oreos for the eyes!!???? \nI guess the truck forgot those too! \nMan--what is going on IHOP...?\nNot to mention, DH hashbrowns came like 5 min after we had our food--\nI dont understand how a place like IHOP can just-- ugh! \nI cant even go on.", "aspect_word": "truck, pancakes, food, table, hashbrowns, place", "sentiment": "neg, neg, neu, neu, neg, neg, neu, neu, neg", "sentiment_score": "0.4150, 0.5476, 0.6327, 0.5401, 0.3743, 0.4482, 0.2946, 0.6442, 0.3838", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "RSVE2d-B_0t-4IZKBPqHmg", "business_id": "XknKecdEfCLG50ucz64a2A", "user_id": "z-6Da_I-wHK5AnXq4Cz_7w", "date": "2018-01-07 00:44:32", "stars": 3.0, "text": "Great clean location for this Subway (Eat Fresh!) in Northwest Reno located just off of Robb Drive in the McQueen Crossing Shopping Center.\n\nOur professional sandwich maker Jermy was very polite, professional and greeted us as we entered the building but I do not think having a half dozen of his friends there while he was working was such a great idea as it seemed to be very distracting for him. Almost every sandwich making item needed to be refilled by him as we were going through our orders.\n\nOne great thing about this location is the serving sizes are a little bigger than other locations we have been to. Example: Pastrami is normally presorted in to individual serving sizes at other locations but that is not the case here which results in larger servings of meat.", "aspect_word": "location, sandwich maker, sandwich, serving, meat", "sentiment": "pos, pos, neu, neg, neg, neu", "sentiment_score": "0.7427, 0.4767, 0.5687, 0.5320, 0.3658, 0.4712", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "ZYd1iRwmbJ6fxN1EC7Esaw", "business_id": "r0imlei4r8mrkK-tWJGg0A", "user_id": "6St9uRMv-YTuYq0dJFi1sg", "date": "2015-08-14 19:18:36", "stars": 5.0, "text": "The food is sublime here. The best, most authentic, asian restaurant in Tucson. Don't let the name express fool you, the food is fast and prepared beforehand (about 8 hours ago), but uses fresh and qaulity ingredients . The food is kept stewing under heat lamps, which really brings out an old, left out, kinda taste to the food, because who wants fresh flavors? (no one). The food is nothing short of culinary genius and really reflects the authentic cooking and flavors of China. My favorite dish: The Orange Chicken. A delectable, supremely prepared dish that harkens to true Hunanese cooking. Each bite of sweet, gloopy, fried, chickenless, melancholy captivates my taste buds in beautiful symphony. Their Chow Mein, is also nothing short of spectacular. These oily, burnt noodles, really capture what true chinese cooking is all about. So I definitely give my recommendation for anyone to come here. It's a great thing that Panda Express is a chain, because you have access to delicousness literally anywhere. I rate this restaurant 0.10/10", "aspect_word": "food, ingredients, flavors, culinary, cooking, dish, Orange Chicken, chickenless, Chow, noodles", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, neg", "sentiment_score": "0.9153, 0.6995, 0.4817, 0.3385, 0.2926, 0.6030, 0.5106, 0.4672, 0.7347, 0.7308, 0.7575, 0.5480, 0.5504, 0.4896, 0.3851, 0.2480", "emotion": "joy, neutral, neutral, joy, joy, joy, sadness, surprise, neutral, neutral, joy, neutral, neutral" }, { "review_id": "Q_4eXePpIqqNeV_Ixhdbbw", "business_id": "a9zCIiB3hmzVP-3JgDSoUg", "user_id": "u1gUbwyeBe8mtV97hZyImg", "date": "2019-05-23 10:06:26", "stars": 4.0, "text": "This sat in my draft until I decided to go back again to see if they would restock on the brick color pavers.\n\nHere a year later and they still don't have the pavers in stock.\n\nFor that I'm leaving the 4 star because I can walk around the store for hours and buy things that I probably really don't need. \n\nOver all I love this store they just need to do better with have things available when I need it lol.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral" }, { "review_id": "3cFmAux4CSZMmEWsW8vv_Q", "business_id": "Q3_Z2oFu9D67QVB1uJTXyA", "user_id": "LzzbUYBdQ8617V0OJ2BL0A", "date": "2013-09-12 08:06:51", "stars": 3.0, "text": "McDonald's and I go way back. I had worked for McDonald's, so I may find myself a little picky when I go into a restaurant because I know what I should be expecting. So, I am frugal, so I ordered off the Dollar Menu. The cashier didn't say much to me, just kind of stood there like he was bored to death having to wait on me. Due to food allergies, I have to special order everything, and that seemed like a bother to them. I had to ask for basic things like napkins, straws, a fork, and ketchup. The manager on duty acted like her cell phone was the only thing around her instead of coaching her employees to be more attentive. Now, the food itself was hot and accurate, but we all know that if you just take an extra second and go the extra step. I mean, seriously, you are not doing us a service by being there to feed us cause we really could cook at home. If the owner had seen that, he would have split a hair. It won't stop me from coming back, but my interaction with the staff will be a bit different next time.", "aspect_word": "Menu, cashier, wait, food, napkins, fork, ketchup, manager, employees, service, owner, staff", "sentiment": "neu, neg, neg, neg, neu, neu, neu, neu, neg, pos, pos, neg, neg, neg", "sentiment_score": "0.5209, 0.7964, 0.4024, 0.4417, 0.4571, 0.4124, 0.4587, 0.3886, 0.8421, 0.3731, 0.6659, 0.5294, 0.7730, 0.7988", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "bM2eAHwulwolrcemhsag6g", "business_id": "H3iXNL_ZHSwpOA7RLZY1pA", "user_id": "6L_tJ4XL1yv6_YY8horvXA", "date": "2008-12-05 11:19:18", "stars": 4.0, "text": "In the land of many WaWa's, this is a quality selection...yes, it is new, and yes, it is in an expected-to-be-nice area, but compared to its earlier brethren a few yards down the road at the corner, this spot is waaaaay better. Better parking lot, more gas pumps, less chance of being killed while leaving said lot...can't lose! \n\nI may risk all my Philly cred by saying that I prefer Sheetz in many ways, but WaWa is as necessary as it gets 'round here...and this is one of the better ones I have ever been to. Go forth, and enjoy.", "aspect_word": "selection, pumps", "sentiment": "pos, neu", "sentiment_score": "0.5322, 0.2465", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, fear, neutral, neutral, joy, neutral" }, { "review_id": "L8xAFAZylMU2CA4UviaE0g", "business_id": "1c1X6tTyStXlVQMFBjQOAg", "user_id": "1vh3MGM67d8HG2ZrkQfOXQ", "date": "2016-06-29 06:24:54", "stars": 5.0, "text": "Great Caesar's ghost was this place crowded when we rolled in two Fridays ago!\n\nI've been to my fair share and beyond of CFA locations and have seen the craziness that events like Spirit Nights can bring but this one took the cake and then some. The drive thru line wrapped around the store and every parking space was gone.\n\nNow of course I was going to turn around back onto Cross Keys Road and head elsewhere but I noticed something. Considering how off the wall things were, the drive thru line was actually moving, very slowly I might add but indeed it was moving.\n\nThe secret was having two people standing outside with laminated menu cards and iPad type devices taking orders along with any CC payments and another person standing outside by the pick up window sort of expediting the orders to make sure that everyone was getting everything they needed.\n\nThis system worked perfectly to keep things moving along and at the very least our order was 100% accurate, tasted as usual CFA perfect and the overall wait time wasn't nearly as bad as I expected.\n\nI've said it before and I'll say it again, screw the CEO's asinine political views because this chain knows customer service and they know how to pump out excellent fast food (oxymoronic I know) at a reasonable price.\n\nA+", "aspect_word": "cake, menu, wait, time, CEO, service, food, price", "sentiment": "neu, neu, neg, neg, neg, pos, pos, pos", "sentiment_score": "0.5059, 0.6000, 0.5469, 0.2391, 0.3397, 0.2851, 0.7859, 0.5694", "emotion": "surprise, surprise, surprise, surprise, neutral, neutral, neutral" }, { "review_id": "pF8gnBi7VZOvd6ZCT_oFvg", "business_id": "eLS3G2FMhq1kJ5obGYsG0Q", "user_id": "Yn_vKrlmwz6sfvXYe17z-w", "date": "2015-02-26 19:49:07", "stars": 2.0, "text": "This is the WORST service from a Subway, I have ever experienced. This location is in a very good neighborhood and a very nice shopping center (small center with upscale stores), you would expect much better than ghetto service! Walking in I was not greeted-except by the \"girl\" behind the counter taping her fingernails-I suppose I was deciding to slowly for her (no one else was in the place eating or waiting to order). I specifically stated \"lightly toasted\" 3 times, trying to talk over the 3 female employees conversations (something about someones baby daddy-and pizza). Then as I am trying to order, their pizza delivery came in-and the \"manager\" who kept trying to rush me to pay and I hadn't even finished telling what I wanted on my sandwich-loudly tells the pizza delivery guy that she is not tipping him, she would never tip a \"pizza delivery person:...BTW today is not just cold at 22 degrees and colder in the wind, but it is snowing and roads are icy-just another reason to tip a delivery driver if you ask me! And on a note-my sandwich was overly dry and crispy! Horrible customer service-", "aspect_word": "service, employees, pizza, manager, sandwich, guy, delivery driver, customer", "sentiment": "neg, neg, neg, neu, neu, neg, neu, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.7758, 0.6647, 0.5223, 0.5473, 0.5746, 0.7062, 0.5228, 0.3485, 0.3829, 0.3709, 0.3538, 0.6455, 0.7678, 0.6270", "emotion": "surprise, neutral, anger, neutral, neutral, fear" }, { "review_id": "UjsWZ50gNzDjMflHKuZZkQ", "business_id": "96xaSiiL2G9owvfiR3pleA", "user_id": "fEtWwhNKSoTqIWTSEwGIvg", "date": "2018-06-29 12:28:24", "stars": 2.0, "text": "I went to this location yesterday to pick up a late lunch and the service stinks. The staff was talking really rude flipping her hair and was very inpatient when we was trying to order the first time I been to a Panda Express at the Aruba Airport the people there was very friendly then the people in Philly. Only one working was working the guy that was stir-frying for food. And another young man came up to finish off the platter that the young lady started. She told the young man that she's going for a ten minute break. The store wasn't even crowded they should have been filling up the the food tray and clean up. I like the food but they need to have better service and more training. I didn't know that they had a drive-thru. It's best to go in because the way they was acting in Resturant. But I will definitely be back and definitely watch the staff when they prepare my food.", "aspect_word": "lunch, service, staff, food, platter, food tray", "sentiment": "neu, neg, neg, neu, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.8516, 0.8945, 0.9073, 0.7168, 0.3395, 0.4780, 0.4621, 0.4782, 0.5585, 0.7205", "emotion": "disgust, anger, neutral, disgust, neutral, neutral, joy, surprise, neutral, neutral, neutral" }, { "review_id": "Fo9mZWcJnI9V99VEVdDKDg", "business_id": "h_E3k5PXTZYewdD15mCyPw", "user_id": "sv6lw-_YfKTXYdImswnBFA", "date": "2015-05-18 07:59:54", "stars": 4.0, "text": "I normally only go to Burger King on Wednesday's as that is when their \"signature\" burger the Whopper is on sale for $2.50 each or a meal is $4.99. I have never had an issue with my burgers and I normally ask for extra toppings and they have been accommodating. When they had a deal of 10 nuggets for $1.79 I had to give them a try. They were okay but I would never pay full price. I really enjoyed the buffalo dipping sauce just the nice little kick.", "aspect_word": "burger, Whopper, meal, burgers, toppings, price, buffalo dipping sauce", "sentiment": "neu, neu, neu, neu, neu, neg, pos", "sentiment_score": "0.4191, 0.3869, 0.8694, 0.6926, 0.4717, 0.4370, 0.6862", "emotion": "neutral, neutral, neutral, neutral, neutral, sadness, joy, neutral" }, { "review_id": "4sPKUv5E4GOTNM0_LM3hXw", "business_id": "gVJuK1B1E2vUpqgkiwIk_w", "user_id": "6C4XX-vG7Pq2tFnhpqzl6Q", "date": "2016-01-19 20:47:39", "stars": 5.0, "text": "I don't even know what happened here today. I saw a long line but I was trapped. There were at least 30 cars ahead of me. I can't remember the last time I hit up a drive thru so I forgot you can get locked in and I also forgot how to order. Even though the line was huge somehow I was at the window in just moments so I just yelled \"#1, waffle fries, sweet tea!\" and then a voice thanked me and told me he'd see me at the window. Within a minute I was giving someone my credit card and then I got food, a drink, my credit card and I was driving again. Someone was in the drive thru exit handing out condiments and then it was over and I was left with my food.\n\nSeriously, no place can handle the lunch time rush in Brentwood like CFA just did. They were beyond fast, super polite, entirely accurate, and efficient beyond belief. I kind of want to hire them to train some people I've met in life because the service was amazing. CFA's food is typically just alright to me but I will definitely come back here again for the good eats and amazing service.", "aspect_word": "line, waffle, fries, tea, food, drink, condiments, lunch, service, eats", "sentiment": "neg, neg, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.6596, 0.6007, 0.3404, 0.4983, 0.2987, 0.7652, 0.7373, 0.4476, 0.3829, 0.7245, 0.7415, 0.5806, 0.4829, 0.7999, 0.8029", "emotion": "surprise, fear, surprise, surprise, surprise, neutral, joy, neutral" }, { "review_id": "_tuhYgQYJOzJR0gRxbHvUQ", "business_id": "Cbb8vS4C7_GwhlRWYZIH6g", "user_id": "6XyQ3fGGMCVS1W7ma9chng", "date": "2019-12-26 15:45:49", "stars": 2.0, "text": "Usually there's no problems here at this Walmart but today I went in to exchange one of my fiancé's gift and had the unfortunate pleasure of dealing with miss Patricia at the customer service counter. Very sluggish and slow and not very welcoming with her facial expressions and how she talks to you. Made me feel bad about exchanging an item sheesh. I get that people have bad days but geez come on miss Patricia", "aspect_word": "customer, service counter", "sentiment": "neg, neg", "sentiment_score": "0.5554, 0.3802", "emotion": "sadness, sadness, sadness" }, { "review_id": "-_KGbWf2tt7z37uLF3RT2A", "business_id": "MGiPQ9qyfrwQqjz889v9eA", "user_id": "KlI_NEqRNmw6LVFf4WjrpQ", "date": "2016-01-07 06:59:55", "stars": 4.0, "text": "I had the lobster stuffed ravioli which was tasty and had a great presentation but a little salty for my taste. The main reason for the higher rating because they earned extra stars for the 5 star customer service. Great manager and staff who came out and explained they were a test site for new dishes at the avon location and he appreciated my feedback. Also showed a little love on my bill. Never had a bad experience here!", "aspect_word": "lobster stuffed ravioli, presentation, customer, service, manager, staff, dishes, bill", "sentiment": "pos, pos, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.6653, 0.8377, 0.5249, 0.4578, 0.7250, 0.7436, 0.4303, 0.5161", "emotion": "joy, joy, joy, joy" }, { "review_id": "RD_MIH3sT4O3xP719iSQJQ", "business_id": "dxjJGlZKMn_t1TGeaJ_zqQ", "user_id": "xqz5hlb8-gQ5YutF0JkOCA", "date": "2014-12-01 21:39:20", "stars": 2.0, "text": "A trip to the pharmacy at this location is like slipping into an alternate universe where time stands still. Bring a good book, snacks, and plenty of water if you hit the drive-thru as you will be there for a good long while. I've been currently sitting here for 40 minutes and cannot change my mind as I'm blocked in by other poor folks who have become trapped in this customer service disaster. Please do not expect helpful and courteous service when you finally reach the window, lest you be disappointed. Keep your expectations low.\n\nOther locations seem to have figured out the whole drive-thru pharmacy system and still provide decent customer service; so avoid this one if you can. \n\nCheers", "aspect_word": "snacks, customer, service", "sentiment": "pos, neg, neg, pos, pos, pos", "sentiment_score": "0.4383, 0.6642, 0.4698, 0.4507, 0.6125, 0.4565", "emotion": "neutral, neutral, sadness, neutral, neutral, joy" }, { "review_id": "eWZ8Tb6e75z-Qf7vqrEfng", "business_id": "PY7gfceCvj-e-dYJWIrmvA", "user_id": "Inkxry_73bD4V5tnI943qA", "date": "2008-03-05 02:20:21", "stars": 4.0, "text": "First off the lobby being open until 3 pm on Saturday is appreciated.\n\nSecond, the lady at the counter that likes to sing R & B tunes\nI'm on your side. \n\nThe gruff \"manager\", I use that term \"loosely\" as he never wears a uniform and tosses mail blindly into crates behind him---tried to cut off her singing by asking me, sarcastically, \"Hey, bud, I bet you like the entertainment.\"\n\nBeing one who never leaves his bag of wit at home, even on weekends, I said, \"Yeah, hey, BUD, break this ten into ones, so I can tip.\"\n\nEveryone laughed. \nThe Manager?\nNot so much...\n\nI'm come to expect my mail not arriving or being delivered on time, and rarely to the correct address on the first, second or third attempt, but please, US Mail managers, let them practice their incompetence while doling out the occasional show tune. \n\nIt makes it all somewhat bearable.", "aspect_word": "lobby, lady, counter, manager, entertainment, Manager, Mail, managers", "sentiment": "neu, neg, neu, neg, neu, neg, neu, neg", "sentiment_score": "0.6886, 0.4274, 0.6549, 0.8002, 0.3209, 0.8321, 0.3081, 0.4590", "emotion": "neutral, joy, anger, neutral, joy, surprise, neutral, neutral, neutral, joy, neutral" }, { "review_id": "aRLPRMlP0aUyQxP4KVkBlA", "business_id": "njC9m9oY5s9uNghMp_fDnw", "user_id": "65yB0ydGXOZ_-T6J_GbKfw", "date": "2016-10-18 12:39:02", "stars": 4.0, "text": "I came at about 830am on a Sunday morning. Sunday morning is breakfast prime time for places like IHOP so since we were a big party I'm lucky I showed up early enough to get a table for 9. \n\nThis IHOP is pretty much like any other I've ever been to but the staff are almost overly friendly, attentive, patient and most helpful. Most of my party didn't arrive until closer to 9am and by the time we were done the place was packed and lots of people were waiting to get seated. As I was saying... busy place. \n\nOur table had ordered a variety of things but by some coincidence all the men ordered the same dish with their eggs done differently (country fried steak and eggs). That's because well... that dish is so good. The gravy I found to be OK but not as peppery as I'd like and thankfully they didn't pour on too much as I forgot to ask for it on the side. I usually do that because too much gravy makes the meat lose it's \"crunch\". \n\nMy wife had wanted some mugs because she collects them from restaurants all over and we were able to purchase a couple, one old style and one new.\n\nBecause our party was large we had multiple coffee thermoses at our table with more than sufficient milk and real cream, not that non-dairy creamer oil based whatever...\n\nThanks for making this breakfast pleasant IHOP. This location is one of the good ones...", "aspect_word": "breakfast, table, staff, dish, eggs, steak, gravy, meat, crunch, coffee, thermoses, milk, cream, dairy", "sentiment": "neu, neu, pos, neu, neu, neu, neu, pos, neg, neg, neg, neg, neg, neu, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.5636, 0.5795, 0.4600, 0.4558, 0.5280, 0.4199, 0.4139, 0.5687, 0.4125, 0.5577, 0.4311, 0.2845, 0.2808, 0.4956, 0.2774, 0.6971, 0.3650, 0.3184, 0.3848, 0.5101", "emotion": "surprise, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, disgust, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "hCwboQ6mpallM9GjDVh8BQ", "business_id": "fzftd8EhMnYCXE7D76zCrA", "user_id": "V2fqCCbNBdGCI6fJdNjZGw", "date": "2018-07-11 02:53:47", "stars": 1.0, "text": "We have been coming to this location about once a week for the last four years. We always get three happy meals; two with a soda and one with an apple juice (box). Tonight after finishing his apple juice box, my 4 year old began coughing uncontrollably while running around and playing in the Playplace. I went to the counter to ask for some water. Because at this location, for some reason, there is no water available at the self serve soda fountain. I was told I would have to buy bottled water. I explained that my child was choking and we are paying customers (with other paid beverages) and we just needed some water. I again was told I would have to pay. My 4 year old refused to drink the soda that his older siblings had. And unfortunately, even if I dumped the soda out of the cups that I had paid for, I would not be able to fill it with water myself for my 4 year old.\nThe most upsetting part was the lack of concern on the part of the \"manager,\" who positioned herself between me and the employee I was talking to. After this brief exchange I politely told her that she lost us as regular customers and we would not be coming back; to which she replied \"that's fine.\"\nAll I wanted was some tap water for my coughing child.", "aspect_word": "meals, soda, juice, juice box, counter, water, soda fountain, beverages, manager, employee, tap water", "sentiment": "pos, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.7516, 0.7635, 0.5601, 0.4470, 0.4007, 0.3412, 0.3300, 0.3632, 0.2527, 0.6130, 0.4274, 0.5893, 0.4865, 0.3906, 0.7909, 0.7588, 0.3914", "emotion": "neutral, joy, sadness, disgust, sadness, anger, sadness, neutral, neutral" }, { "review_id": "hMPoQUFTX9j4iBXAOFDv9g", "business_id": "j26wnei3Di_iGO4FaUCEyg", "user_id": "f6u6sLrPjC_wpS5SVaW8lA", "date": "2015-08-04 21:43:36", "stars": 5.0, "text": "Much better than 1 guys or 2 guys. I gave a star for each guy involved. I'm all, \"Hey, why are there only 3 of you in the kitchen,\" and they're all, \"there's not literally five guys in the kitchen at all times, John.\"\n\nSilly 3 guys\n\nSo I order my burger with ketchup and mayo and grilled onions ( my wife gets a million more toppings) and wait. Snack on some peanuts like the elephant I am and navigate the complicated starship simulator that is the new coke machine so i can find some classic cola. \n\nWhen my food is ready just a few minutes later it tastes like heaven biscuits. I mean burgers fit for the god of war himself and the fries are actually stalactites from the majestic cave of wonders. Salt those suckers up and throw em in a paper sack. I turn on vacuum mode and they're gone in seconds. \n\nBasically I like this place, no matter how many guys are in that kitchen.", "aspect_word": "kitchen, burger, ketchup, mayo, grilled onions, toppings, cola, food, biscuits, burgers, fries, guys", "sentiment": "neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, neu, neg, neu", "sentiment_score": "0.7154, 0.6415, 0.7948, 0.4821, 0.4172, 0.4792, 0.3645, 0.4291, 0.6109, 0.4702, 0.4139, 0.3437, 0.4438, 0.5690", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral, disgust, surprise, neutral" }, { "review_id": "K-VtHcgo_1_WeHDlDDopuQ", "business_id": "kdXQfrD2U7OrLe_NcylzFw", "user_id": "_ufG-6QfPQyOg8wrH-6e2Q", "date": "2015-02-02 22:11:08", "stars": 3.0, "text": "We have been here twice recently on a Sat. for breakfast. This location seems to be very busy as the entrance is always crowded with people waiting for a table. Both times we arrived around 10:30 a.m. and waited about 15 minutes for a table so considering how busy it was, we found that quick.\n\nThe host staff offer quick service with leading us to our table and handing us the menu. The waitress came right away to ask what we wanted for beverages, she was also funny instead of serious and grumpy as you would think since the restaurant has probably been non-stop since early morning. I've ordered the Ultimate Skillet twice since I liked it so much. It was a bit greasy the second time I had it. My husband likes prime rib so anything with that in it he will order. The first time he had the Philly Cheesesteak omelette which he really enjoyed. The second time he tried the Bennies. He also enjoyed it but I thought it looked a bit dry and the hollandaise sauce was a bit skimpy.\n\nThe portions were just right for breakfast and I think they have great prices. We don't eat lunch when we come here for breakfast. When we are on vacation, we usually look for a Denny's since we are on the go and we know we won't need to stop for lunch.", "aspect_word": "breakfast, entrance, table, host staff, service, menu, waitress, beverages, Skillet, rib, Cheesesteak, Cheesesteak omelette, hollandaise, hollandaise sauce, portions, prices, lunch", "sentiment": "neu, neg, neu, neu, pos, pos, neu, neu, neg, neu, neu, pos, pos, neu, neg, neg, pos, neu, pos, neu, neu, neu", "sentiment_score": "0.8910, 0.5318, 0.7043, 0.6468, 0.3490, 0.5687, 0.6573, 0.8057, 0.8193, 0.7558, 0.2786, 0.3296, 0.2775, 0.3427, 0.4631, 0.1999, 0.5099, 0.7463, 0.5989, 0.8734, 0.8922, 0.9087", "emotion": "neutral, neutral, surprise, neutral, surprise, joy, joy, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "wWb7TXsrd5CHHVx7EHK6Mg", "business_id": "QwwNjAyC5I8inmb2lNYrAA", "user_id": "mldjKH6ql0C7pzZmRHyWPA", "date": "2017-08-16 08:49:17", "stars": 1.0, "text": "Went to the drive through at 330 a.m. and they were cash only. What kind of junior league business is that? Just came from the Seffner location and no one responded to take my order at the drive through there. Need to get away from pretentious menu items and get back to what they do best. Following Wendy's failures. No wonder 5 Guys and in-n-out franchises are the places to dine.", "aspect_word": "menu", "sentiment": "neg", "sentiment_score": "0.5618", "emotion": "neutral, neutral, sadness, neutral, neutral" }, { "review_id": "vKolFWZ-2tB-CDffxnpCRg", "business_id": "5tOVryB9SJION93H3bG1-w", "user_id": "eRd4567oZJZdUCP10pLRhQ", "date": "2016-06-21 18:30:13", "stars": 3.0, "text": "The Firestone in Gallatin, TN where I took my car seemed to replace things that were needed on my car, i.e. alternator, battery, speak plugs and wires, fuel filter. Too bad that didn't fix the problem I went in for. My car proceeded to break down (twice) while I was on vacation. I had to tow it and leave it with another Firestone in Madison, AL where I pray they will find and Fix my problem. So, my first experience with Firestone has not gone too well!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise, neutral, sadness, sadness, sadness" }, { "review_id": "PQjsKfK6TiyW8WbVOOkE7w", "business_id": "etjcQEi4mTFiMBE1DyAIEg", "user_id": "e67fm29pOiQUcPSltCAHVA", "date": "2016-11-29 18:22:33", "stars": 4.0, "text": "I come to the store often and I usually order sandwiches and cold drinks while I fuel up. I can be hit or miss sometimes they get my order wrong or the place looks dirty but there's a lot of traffic coming and going so there are good days also. Overall I'm pretty happy with my purchases the food comes out hot usually made correctly and if it's not I take it back and they remake it so that's not a big problem. I definitely will be using this location often.", "aspect_word": "sandwiches, drinks, place, food", "sentiment": "neu, neu, neg, pos", "sentiment_score": "0.7742, 0.3502, 0.6454, 0.6358", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "9sEwPyteyu3cmxbtLZkYEw", "business_id": "bBPrDU0lA1vgiQOlDhzuWw", "user_id": "-jJuSZxOG6sqIhjunLsiUg", "date": "2017-08-16 17:48:42", "stars": 5.0, "text": "So I'm on the way to an appointment and am starving to death coz I've been running all day without taking a food break. In addition, I needed to charge my cell as my phone charger is still in my car being serviced its monthly gazillion dollars. All of this is why I decided on the McDonald's 6840 W. Washington. My first shock occurred when I was greeted at the door by a fellow whose uniform could pass military requirements. The young ladies at the counter accepted my order as though they were happy to see me. First time in a long time that I didn't have to shake excess salt off my fries. I believe if you blindfolded someone and took them inside this location, they wouldn't think it's McDonald's. Kudos to the owner, management and employees.", "aspect_word": "food, McDonald, ladies, counter, fries, owner, management, employees", "sentiment": "neu, neu, pos, neu, neu, pos, pos, pos", "sentiment_score": "0.7412, 0.4118, 0.3200, 0.4323, 0.5572, 0.4077, 0.3433, 0.4851", "emotion": "sadness, neutral, neutral, surprise, joy, fear, surprise, neutral, neutral" }, { "review_id": "WsoRZgC9TLIj_KrYToT1IA", "business_id": "OcVNSUkvfYQlD5EWJOGGVQ", "user_id": "Mbnu5ITIFiSo5fDqi87M7Q", "date": "2018-01-26 21:30:29", "stars": 1.0, "text": "DO NOT TAKE YOUR CAR HERE! The will damage your car, admit it, overcharge you for tires and do nothing about it. Offered us a small discount on a future visit. Why would i come back? I paid $300 for two tires and several hundred more to repair a door they damaged and cracked the panel in half. Bridgestone corporate pretending to care and took a claim to basically say that although they admitted fault they were not at fault. Horrible customer service. Care more about money than people and doing the right thing. They told us to put it on our insurance...I didn't break the door...Firestone did...it should be their insurance to pay. I will never return and will make sure everyone I speak to in life knows not to use their services as well.", "aspect_word": "customer, service", "sentiment": "neg, neg", "sentiment_score": "0.7262, 0.5288", "emotion": "anger, joy, surprise, fear, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ou0tBWsqzMqnGl4iBDnT-g", "business_id": "ZBTVbCcc8OabC9Q5rIaGlw", "user_id": "uaYajVEqrZNFQUonfmukAQ", "date": "2021-06-09 16:15:06", "stars": 4.0, "text": "I have been excited to try first watch for a while now. There was a rough start. We did the check in option online to get on the waitlist and we still waited probably 45 minutes to an hour once we got there. The hostess was taking people out of order, she seemed overwhelmed. I basically wanted to try everything. I settled on the French toast, bacon and home fries. Everything was so good I will definitely be returning because the food was out of this world. I seen someone getting the morning meditation fresh juice so I ordered one. I thought the red was strawberry smh. So it looked really good but I bit off more than I could chew. The flavor I wasn't a fan off. The beet taste was strong. Our waitress was nice. We didn't wait very long before our food came.", "aspect_word": "waitlist, hostess, French toast, bacon, fries, food, juice, flavor, waitress", "sentiment": "neg, neg, neg, neu, neu, neu, pos, pos, neg, pos, neu", "sentiment_score": "0.5264, 0.8337, 0.4651, 0.4373, 0.4332, 0.2970, 0.7097, 0.3309, 0.5292, 0.5648, 0.7796", "emotion": "joy, fear, neutral, surprise, neutral, neutral, joy, neutral, joy, neutral, joy, neutral" }, { "review_id": "tIKFNSgr9EoCSVkyNFuQtw", "business_id": "1l5_ojtsLrDwK_VoS8mb8w", "user_id": "TuyMUFgrOMnrQYlAj0YvjA", "date": "2015-03-02 18:43:23", "stars": 1.0, "text": "Ordered two pizzas on Saturday night at 7:04pm with an estimated deliver time of 7:34pm. At 7:55 I call am the store and they say the driver should be there in a few minutes. They are unconcerned that it is now 20 minutes late. I call again at 8:14 because the pizzas have still not arrived. I request to cancel the order. They say \"uh, okay\" and hang up! The pizzas arrives one hour and ten minutes after ordering and 40 minutes late. The pizzas were cold and the boxes were damp from all the moisture. Don't order pizza from this location or Pizza Hut in general unless you're willing to have horrible customer service and terrible food. Lesson learned.", "aspect_word": "pizzas, driver, boxes, customer, service, food", "sentiment": "neu, neg, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.5117, 0.7120, 0.3302, 0.3169, 0.4575, 0.7197, 0.8001, 0.8371, 0.8245", "emotion": "neutral, neutral, neutral, sadness, fear, neutral, neutral" }, { "review_id": "ZK96Sf8Mx7BvwmBTlWrp0Q", "business_id": "JePYiCeKO3HWs1W62RIYZA", "user_id": "ToyK8BTeV4EBL_rLhcUvog", "date": "2011-07-29 20:03:22", "stars": 1.0, "text": "THIS review is only for the local Chili's. My husband ordered drinks and appetizers, the waiter cut his hand on the way to the table (not sure if it was on bottle or what) and brought the bloodied hand, cloth and drink. My husband asked for the manager THIS was the manager. \n\nA previous visit there was no soap in the restroom (this visit was a few years ago) and while in the bathroom a cook came and rinsed (no soap used, no mention to staff to refill the soap). I'm sure these are two isolated instances and the place is generally clean but two big problems sometimes sours you on a place.\n\nI have 3 young boys and usually do the Chili's to go. The orders are almost always off and you have to remind (a few times) to include the slushy drinks that are $1 with a kids meal. I feel bad that I'm not comfortable with the restaurant because its close, they have good coupons and its \"just\" noisy enough to take my boys without feeling like we are bothering the other diners...but what are you going to do.\n\nIf anyone locally has been (or works here) and can tell me differently, please do!", "aspect_word": "drinks, appetizers, waiter, table, drink, manager, restroom, cook, staff, slushy, meal, coupons, diners", "sentiment": "neu, neu, neu, neg, neu, neu, neg, neg, neu, neg, neg, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.9065, 0.8625, 0.4019, 0.8720, 0.5952, 0.6049, 0.7068, 0.7301, 0.4226, 0.4957, 0.7502, 0.4875, 0.4369, 0.3428, 0.6397, 0.2914, 0.5272", "emotion": "neutral, disgust, surprise, sadness, neutral, neutral, sadness, neutral, neutral, surprise, neutral" }, { "review_id": "ieHdEDwD2EWvUrXgxWPgnQ", "business_id": "sa0qlVEgdctgeWo8KkWEjw", "user_id": "3z1_BfMr63EnM60N6AfQCA", "date": "2015-04-07 18:50:36", "stars": 1.0, "text": "Looks like my experience is typical. Wish I read these reviews ahead of time. \n\nMy salesperson sold me a discontinued item. I'll give him the benefit of the doubt that it was not intentional. A month went by and I finally went in to check on my order....it was at that point I was told it was discontinued. Good think I followed up on my order. Nobody from Ashley did. \n\nI was then given a credit card refund for the discontinued item. I was told it would take 5-10 business days to process. 6 weeks later I'm still waiting for it to appear on my card. I've made several calls and one personal appearance at the store to try and straighten it out. Apparently, there is only one person (Jennifer) in the store that can deal with this situation and she is never there and does not return phone calls. \n\nWont be shopping here ever again. I've learned there are web retailers that sell the same furniture Ashley does at cheaper prices. I cant imagine their service is worse. My advice - go to Ashley to find the item you like and then order from other retailers online.", "aspect_word": "salesperson, prices, service", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7797, 0.4300, 0.6473, 0.8427", "emotion": "neutral, surprise, neutral, neutral, neutral, surprise, surprise, surprise, neutral, surprise, disgust, neutral, neutral" }, { "review_id": "e-SG6KyAJfeKtFkoilL8aQ", "business_id": "2uTy7lLQv6yjvae0Y2sPeg", "user_id": "S9IMF5MkJR949hZtn88X4Q", "date": "2016-05-27 00:47:18", "stars": 1.0, "text": "This is the most rude pharmacy I have ever encountered. I called to check on whether they stocked a medication that my grandchild needed. First, I was on hold waiting for the pharmacy to answer for over 5 minutes (8:30pm- not usually a high traffic time) before the pharmacy ever picked up. Once they answered, they refused to tell me whether or not they stocked the drug because \"that is their policy.\" When the tech transferred me to the Pharmacist, he told me that they do not give out information because \"they have been robbed.\" He was very curt. This was very very frustrating, as every other pharmacy I called was very nice about it and was willing to check or offer to order. Walgreens across the street went so far as to call another store and located it for me. DO NOT GO TO CVS AT DAN JONES RD AND ROCKVILLE!!!!! Go to Walgreens across the street or the CVS on 267 at 100N (they are pretty awesome too). I should have remembered when, at a different time, I dared to ask the pharmacy staff to help me find something and they were so rude I walked out. I will NEVER set foot in this store again.", "aspect_word": "pharmacy, medication, drug, tech, Pharmacist, staff", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.7363, 0.4698, 0.4147, 0.5267, 0.3422, 0.2852, 0.3859, 0.4382", "emotion": "anger, neutral, neutral, anger, fear, disgust, neutral, anger, neutral" }, { "review_id": "l-stpuEw7qv9nrG-nkLyhQ", "business_id": "TL3smLbCudawsxvMOVLxvQ", "user_id": "fen9BWC39ul9SJZfQ-onpg", "date": "2019-10-23 15:32:09", "stars": 5.0, "text": "Wow, am I glad this location delivers to my new place. I had no idea Dominos could be so delish! \n\nMy gluten free pie was delivered fast, hot and looked exactly the way it was ordered. Chicken, mushrooms, spinach, roasted red peppers on creamy garlic sauce. Everything seemed so fresh. It was love at first bite. \n\nMuch better gluten-free options, prices and service than the local competition. Otherwise, the best gluten free pies are at pricier restaurants out of delivery range. Sometimes all I need is a cheese pizza at my front doorstep.\n\nDownloading the app and using it to order earned me a free pizza. Worth it if you plan on ordering more than once!", "aspect_word": "pie, Chicken, mushrooms, spinach, roasted red peppers, garlic sauce, prices, service, pies, delivery, cheese, pizza", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, pos, pos", "sentiment_score": "0.3723, 0.5436, 0.3232, 0.3842, 0.4145, 0.4311, 0.3699, 0.5455, 0.3173, 0.3462, 0.3896, 0.3468, 0.6792", "emotion": "surprise, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "tOpp2vYdJPiQsEogmQt_cA", "business_id": "jHABRqH3hcPKvaOMt75Rfg", "user_id": "37HswRimgBEf7_US-c3CDA", "date": "2011-06-06 14:24:47", "stars": 5.0, "text": "Not sure why all the hate for this Walgreens - it totally treated me right\n\nIn general, I can always count on Walgreens for having whatever I'm looking for in travel essentials.... this location was no exception - plus they were open on a Sunday when a closer Walgreens was closed\n\n( Can't seem to travel these days w/out forgetting a little something or 2 )\n\nEasy to find what I was looking for - aisles are nicely laid out & labeled very well....this is a larger Walgreens so more variety. \n\nI was in - I was out - I was back on my way to playing tourist for the weekend\n\nYup, that's about as good as it gets!", "aspect_word": "aisles", "sentiment": "pos", "sentiment_score": "0.3890", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "n-cD5AZxzF7qVxuVzY4Crw", "business_id": "zURA9RblljcvEOoeZec3KA", "user_id": "ja7uhtXlvzRzFE7JizROUQ", "date": "2014-12-08 16:10:53", "stars": 4.0, "text": "I was really excited when I heard that is Panera was going in, as I've had issues with the Panera in Lawrence Park Shopping Center, and the Panera in Springfield has a heinous parking lot. I have to say, they always forget my croutons for my Tomato soup, but then again, so do all of the others. The thing that I LOVE the best about this Panera is the fact that there's a manager expediting the food at the counter on the customer waiting side. This may not seem like a big deal, but I hate when the customers are all grouped up trying to figure out, \"is this my sandwich, or is this yours?\" The employees sometimes say your name so quickly, you're luckily if you get a hint of it at all. I really give them props for this and will continue to choose this location over the others!", "aspect_word": "parking, Tomato soup, manager, food, counter, waiting, sandwich, employees", "sentiment": "neg, neu, pos, neu, neu, neu, neu, neg", "sentiment_score": "0.7537, 0.4992, 0.5193, 0.7083, 0.5954, 0.2860, 0.7301, 0.4457", "emotion": "disgust, neutral, surprise, joy" }, { "review_id": "-J1R6jSi4G0ZNIxFP88k9A", "business_id": "A8Dfqat2oIdj5vks4GGepQ", "user_id": "mVoKorUNc4XGiLh91HM9fg", "date": "2018-07-14 01:57:42", "stars": 1.0, "text": "Called other location for delivery. I am one street away. The manager said we might be in this Papa John's territory so he was calling them. He got back on the phone and said we should just call this location. This Papa John's said we are in the other Papa John's territory and need to call them back again. The back and forth was too much and we still don't have pizza. Jet's is now delivering.", "aspect_word": "delivery, manager, pizza", "sentiment": "neu, neg, neu", "sentiment_score": "0.6553, 0.7377, 0.5855", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Xrx-6Lk5rsUQPpXTwsYcTA", "business_id": "qoX0BWUTCIEXJAN-5Je_lQ", "user_id": "M-15wnBEyNyYt5bXB2ii7Q", "date": "2020-01-16 22:20:42", "stars": 5.0, "text": "Waffle houses are the south's version of hibachi. I heard this quote from somewhere on the facebooks and I have to agree. \n\nWE came here early due to dropping off my ladies parents at the airport. The food is always fantastic whichever one you go to, but this one is the best because it is real close to our house! Coffee is always good when you need a pick me up at 6 in the morning. Come get you a good quick meal with a cup of coffee, great service, and delicious \"southern hibachi.\"", "aspect_word": "food, Coffee, meal, coffee, service, southern", "sentiment": "pos, pos, pos, neu, pos, pos", "sentiment_score": "0.8615, 0.6392, 0.6621, 0.2232, 0.8588, 0.4854", "emotion": "neutral, neutral, joy, joy, neutral" }, { "review_id": "n32heLTmJJ50WzsZs4EIRw", "business_id": "qHjcMJitjnD9fnw68buHLQ", "user_id": "CV4BMLxPSuC5V92JUfQlsw", "date": "2016-02-10 01:21:10", "stars": 1.0, "text": "Brand new building on an old established footprint. \n\nIt's pretty rough going at 7pm on a Tuesday. Several staff including a manager are enjoying each other in conversation. The manager is verbally helping the grill operator with the order he's cooking. All of this with 28 filthy seats/table spots with finished patrons long gone. \n\nI feel badly for two servers who are waiting on all the other patrons with no time to clean and act as cashiers. I wonder why the manager and other employees are not cleaning up the joint. \n\nThe food? Cold toast, cold eggs, hot hash browns, good and hot chili.", "aspect_word": "staff, manager, grill operator, seats, servers, waiting, cashiers, employees, food, hash browns, chili", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neu, pos, pos", "sentiment_score": "0.5523, 0.3605, 0.6545, 0.4533, 0.6225, 0.8547, 0.4342, 0.4677, 0.2056, 0.8486, 0.7084, 0.4405, 0.4484, 0.6969", "emotion": "neutral, fear, joy, disgust, disgust, sadness, surprise, neutral, neutral" }, { "review_id": "FZrPXVbVKCzXB7UnPc1sxQ", "business_id": "Yx2xA6-yW_Y1JD20mdg6FA", "user_id": "KoqcznJYIXg19nzl286xOw", "date": "2011-11-08 14:52:38", "stars": 4.0, "text": "It's not a full-scale home depot, but it is certainly better than the standard neighborhood hardware store. The employees are always very helpful and generally pleasant.\n\nYes, there are day laborers out front. For those reviewers that are scared of the workers looking for jobs, grow up, stop being xenophobic, and be glad you don't live in Alabama where those people are considered criminals.", "aspect_word": "employees, workers", "sentiment": "pos, neg", "sentiment_score": "0.8487, 0.5668", "emotion": "neutral, joy, neutral, fear, neutral" }, { "review_id": "aQqHz5urj8tMH_TGacnAGA", "business_id": "X7zr5zP60L1xaX3NKeVknA", "user_id": "S_VUtqoT9eHYrcb4qTVdIw", "date": "2021-12-26 20:58:00", "stars": 2.0, "text": "I only added an extra star because the lady working the front was so sweet but overall the experience was awful. I placed a mobile order for a kids meal I chose in store pick up and when I arrived I wasn't in the screen so I asked the lady up front to see if it was placed so she went and asked someone else who was so rude to her,told her to leave her alone or walk out over a simple question. During this time another girl got burned and the lady said \"you all are getting on my nerves\" even though the girl working the fryers was hurt. At this point I was ready to give up on my order but the lady up front politely said she was bagging my order now so I waited, the girl who got burnt was told to \"leave if she can't do her job right\" she just kept saying how she needed to wash and dress it and the manager didn't want to hear it it was sad I finally got my food and left...this store is an absolute mess", "aspect_word": "meal, lady, fryers, manager, food", "sentiment": "neu, neg, neu, neg, neg, neu", "sentiment_score": "0.7642, 0.6969, 0.4431, 0.5110, 0.8534, 0.6540", "emotion": "disgust, anger, anger, sadness, neutral, neutral, disgust" }, { "review_id": "ksuapUzv_Z7R_Xr4BWA9DQ", "business_id": "a2ITIJRAY4Eo-xTH0vN95A", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2016-05-16 10:49:54", "stars": 3.0, "text": "This my neighborhood Chili. Very Caliente. When we walk out at 8:30 pm, there are people waiting to get a table. Popular for the local resident.\n\nI always like chili fajitas. But lately they have change about the meat cut. The seasoning is still there. Today the flour tortilla is about a bit dry. Which mean they have not steam it completely. This just need a few second more and they will be ok. My wife have the chicken pasta. It is good taste. \n\nI always start with strawberry lemonade with my soft drink. At the refill, I am asking to change to blackberry ice tea then change to mango ice tea. Sometime they have watermelon lemonade. I have 3 different drink in one order. The strawberry lemonade also dilute down. They use to have the strawberry seed. Now they don't. \n\nThe service at the bar area is quick.", "aspect_word": "table, chili, fajitas, meat, seasoning, flour tortilla, chicken, pasta, lemonade, drink, blackberry ice tea, ice tea, watermelon lemonade, seed, service, bar area", "sentiment": "neu, neu, neu, neg, neg, neg, pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.6955, 0.3860, 0.3435, 0.5064, 0.6189, 0.4887, 0.4952, 0.3840, 0.4510, 0.3741, 0.3759, 0.5195, 0.5582, 0.4956, 0.5858, 0.3913, 0.3437, 0.3575, 0.5542", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "yjDb-aGUD05v-ieBrva06g", "business_id": "7i7pGtapeaqclp7J3X2f0w", "user_id": "9RRvxy_kgrKGseV1HDZttA", "date": "2021-03-16 03:04:20", "stars": 1.0, "text": "Worst Taco Bell at night. I got to the drive thru at 10:20 waited 30 min in the drive thru I couldn't leave because there was a huge line of cars behind me that had me stuck finally when cars start moving it's 11pm and they're closed and not taking orders. I wasted 30 min of my life for nothing.", "aspect_word": "Taco", "sentiment": "neg", "sentiment_score": "0.7264", "emotion": "disgust, surprise, sadness, neutral" }, { "review_id": "vpqh2WIcf9N8MUw8AUt0zA", "business_id": "CVnp_PA5sRm_hFcmwmUNAQ", "user_id": "hizGc5W1tBHPghM5YKCAtg", "date": "2015-06-06 04:11:51", "stars": 5.0, "text": "If I lived in Indy, I'd be found at Cafe Patachou often.\n\nThe $3 coffee may seem steep for a cup of regular Joe, but it's bottomless, and regular it's anything but! They've got flavored options for days...and to-go cups, so the caffeine can keep flowing well into your next endeavor.\n\nThe toast. This place is all about the toast. I found it hard to resist the BHappy peanut butter toast, which was a thick patty of bread lathered with the most scrumptious of just enough chunky PBs. It was almost like a thick crunchy oatmeal. The bread is made from organic flour, and the BHappy brand is something I will be trying to track down on the Interwebz.\n\nI also ordered The California Dreamer (Avocado, White Cheddar, Sour Cream and Fresh Jalapeños), which was exactly what this California girl was hoping for. Not only did it look fresh, it tasted fresh to the max, as well. Bonus: they use fresh free-range eggs from Indiana farms, so I could dream of CA but feel good about supporting local farms. The omelette came with choice of toast (opted for the cinnamon) and a cup of fruit. The cup of fruit wasn't your run of the mill melon, it was a hearty mix of the good stuff with a sprinkling of the push aside stuff (but even the push aside stuff you ended up devouring because it looked so fresh). And the cinnamon toast...well, another masterpiece from Patachou. I started to get creative and scrape some the cinnamon concoction on to my knife and spread it on the PB toast. Heaven!", "aspect_word": "coffee, toast, butter toast, patty, bread, lathered, Cheddar, Sour Cream, Jalapeños, eggs, omelette, cinnamon, cup, fruit, cup of, cinnamon toast, concoction, knife, PB toast", "sentiment": "neg, pos, pos, neu, pos, pos, neu, pos, neu, neu, neu, pos, pos, neu, neu, neu, neu, neu, pos, neu, pos, neu, neu", "sentiment_score": "0.4605, 0.4115, 0.3048, 0.3375, 0.3991, 0.2716, 0.3212, 0.5355, 0.3231, 0.3232, 0.2757, 0.2050, 0.3275, 0.2575, 0.3892, 0.4257, 0.2732, 0.3489, 0.3329, 0.2597, 0.3855, 0.2555, 0.3355", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "3fzMqAmCnvjl7zSJ0QeRMw", "business_id": "PkbO38jzcGxTrwb33433vQ", "user_id": "v2pb9frfgnYC1s_kTcXHBA", "date": "2018-07-03 17:28:46", "stars": 4.0, "text": "Needed a rental spur of the moment. Came here and the staff was very nice and accommodating. The guys at the desk were super nice. They gave me an upgrade as well. \n\nThey had me in and out quickly even cleaning the car off for me so I can get out quickly. \n\nI will definitely come back to this location they made it a pleasurable experience and I look forward to my next rental with them.", "aspect_word": "staff, guys", "sentiment": "pos, pos", "sentiment_score": "0.8463, 0.5637", "emotion": "neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "ZNMTO0zgTIlFq7cuND67Eg", "business_id": "XOzMkJ9XAnzFdLLsjGtzIQ", "user_id": "qAsDtkgWo76xlfOb6KOueg", "date": "2020-09-07 19:20:57", "stars": 1.0, "text": "First & last time im coming here. Had the grandkids so needed something quick for lunch. First i had a issue ith the app, i get free 10 piece & the one who took the order, idk y its not working, we have nothing to do with the app. She had to call a manager over to figure out why it wasn't working. \nThen hubby got a chicken sandwich & asked for no bread & 2 pieces of lettuce, he got one piece. \nAs for me, i didnt get my sweet & sour sauce I asked for or my sugar cookie. Originally we were going to go thru the drive thru, glad we didnt other wise I would of had to go back to get my order corrected...", "aspect_word": "lunch, manager, chicken sandwich, bread, lettuce, sauce, sugar cookie", "sentiment": "neu, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.8931, 0.6489, 0.5172, 0.3564, 0.2547, 0.4354, 0.4414", "emotion": "surprise, neutral, sadness, sadness, neutral, joy, neutral, neutral, neutral" }, { "review_id": "6QgSWEqW4MDyu-8uXHOCeA", "business_id": "sIgFetlP6tX1vYWYjkyq1w", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2017-12-04 22:19:05", "stars": 4.0, "text": "This McDonald's is very conveniently located at the end of Vets near the interstate. The parking lot is easy in and out. I usually use the drive thru so I'll speak to that mode. \n\nToday at lunch the line was relatively short and moved very quickly. No issues at the payment window and just a short wait and confirmation of my order at the second window. \n\nThere was a little traffic jam as I was leaving because someone had pulled up to wait for their order and was blocking the exit. \n\nFor the most part I was happy with my visit. I find this McDonald's to be one of the better locations. The staff is polite and friendly, and that means a lot when you're talking about most fast food chains.", "aspect_word": "parking, lunch, line, payment, wait, traffic, staff, food", "sentiment": "pos, neu, neg, neu, neg, neg, pos, neu", "sentiment_score": "0.4756, 0.8275, 0.4575, 0.4253, 0.5646, 0.4573, 0.8328, 0.3142", "emotion": "neutral, neutral, neutral, neutral, fear, joy, joy, neutral, neutral" }, { "review_id": "b5aYedpLi7bfBli4wjJ4ug", "business_id": "KDXeMyhaGvlRLOrn5nqScg", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2016-07-13 04:20:26", "stars": 3.0, "text": "I needed food after being out all day, and so I stopped in thru the drive-thru. I picked up three items, A med. frosty, a small chili and a small fry. All came to about $5.75. The fries were lukewarm, the chili was spicier than usual and the frosty was good. \n\nI had no problem with the service, just sad that everything wasn't as good as it could have been.", "aspect_word": "food, chili, fry, fries, service", "sentiment": "neu, neg, neu, neg, neg, neg", "sentiment_score": "0.7081, 0.3495, 0.3344, 0.5377, 0.4503, 0.7869", "emotion": "neutral, neutral, neutral, joy, sadness, neutral" }, { "review_id": "EOAJKPva_Nf9fhOrhc14Vw", "business_id": "aGV5zHNAIiD6_m48Tp2TnQ", "user_id": "8qjXv8tAjdlM6gh0T1Wybw", "date": "2014-04-15 00:04:35", "stars": 4.0, "text": "I have to give a quick review update for this recent order. The pizza I got was delicious. I ordered the Chicken Parmesan pizza and it was very good. The amount of chicken could have been a little bit more, but the overall taste was a nice blend of chicken parm and pizza. Also, shout out to the delivery dude who proudly proclaimed, \"I got the yum yums!\" when I answered the door. And, no, I am not 8 years old.", "aspect_word": "pizza, Chicken Parmesan pizza, taste, blend, chicken parm, delivery", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8292, 0.7299, 0.4754, 0.4997, 0.4354, 0.5923, 0.4275", "emotion": "neutral, joy, joy, joy, neutral" }, { "review_id": "0SqPVZP1zhXjTmmGmWVWvg", "business_id": "jdTf-YhTtSePJOEOBJx8Rg", "user_id": "2enqYKha263Lv4YP6zINxg", "date": "2017-03-17 18:14:07", "stars": 1.0, "text": "I a big fan of qdoba in general. I eat at this one all the time . Sometimes it's good, sometimes not so good. Today it was awful!!!!!guacamole was so sour I couldn't even eat it. The pico de gallo was so mushy and gross I picked all of it out. The lettuce was not the normal lettuce and it was gross as well.i know I see a different employee everytime I'm there. But is it that hard to find good workers? Probably because the manager is hard to deal with. I've witness the way she speaks to her employees and it's super condescending and rude.this location needs to seriously get it together! I will be driving across town to the kirkwood location from now on!", "aspect_word": "guacamole, pico, de gallo, lettuce, employee, workers, manager, employees", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4763, 0.7906, 0.4419, 0.7694, 0.6766, 0.7676, 0.6524, 0.8853, 0.7043", "emotion": "joy, disgust, disgust, disgust, disgust" }, { "review_id": "qyBZojrOvxkbcRBQAySqpA", "business_id": "RtLLeO8A5QPLpMABVFy-QA", "user_id": "qm50DjZCi2phFcKeF_KTKQ", "date": "2021-04-02 21:00:04", "stars": 5.0, "text": "I've been here 3 times so far since they opened and it is the best chain wing place I've ever been to far and away. They are always busy and despite this, the quality doesn't dip. They did just open a month ago and do have some wrinkles to iron out (y'all don't need to have a dedicated employee pouring drinks for customers when you have a free form drink machine in the lobby, just sanitize it frequently and I think you'll be fine) but all in all it's the best takeout spot to hit on the late night in the area.\n\nPro Tip- if you aren't in the mood for spice and want great flavor, go with the lemon garlic wings", "aspect_word": "drinks, drink, lobby, takeout, flavor, lemon garlic wings", "sentiment": "neu, neu, neu, pos, pos, pos", "sentiment_score": "0.3566, 0.3348, 0.6134, 0.5537, 0.6520, 0.5406", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "OHUxRbo4JI6fsB9rhXq0pA", "business_id": "0aflm9H-XNg8eUAoeWmh9Q", "user_id": "QS_P0oKU8AscZnOHrdLDEA", "date": "2015-09-28 22:22:22", "stars": 2.0, "text": "The prices range $15 and up for an entree, and the quality is on par with any standard issue TGI Chilibee's. Slightly better than the average Chinese takeout joint, but still not worth the price difference.\nThe chicken was tough and not crispy enough, the sauces were unremarkable. They have also chosen to lessen their effort regarding presentation; specials are rattled off quickly and impassionately, service is slow and inattentive, and worst of all they no longer feature their special sauce presentation. Now there's just a lonely bottle of soy on the table.\nThey just stopped trying, in my opinion.", "aspect_word": "prices, entree, quality, price, chicken, sauces, presentation, specials, service, sauce presentation, table", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.5012, 0.7586, 0.3572, 0.3602, 0.6534, 0.8090, 0.7756, 0.5233, 0.4847, 0.8098, 0.2752, 0.5432", "emotion": "neutral, neutral, disgust, anger, neutral, neutral, neutral" }, { "review_id": "yyQTvFdz7xwrCl-zk1RUow", "business_id": "xEOFOfv3ShvhdNFN5tVmbA", "user_id": "ruoI0sizvvDb6QhhxPwovQ", "date": "2018-01-25 19:42:10", "stars": 1.0, "text": "So you guys have had my package since 3 AM and have it sit there for a day and not have it in dam in Nampa till tomorrow that is unacceptable. And I'm in customer service and this is not good customer service at all. Even the guy in Nampa USPS thought so also", "aspect_word": "service, guy", "sentiment": "neg, neg, neg", "sentiment_score": "0.4485, 0.4729, 0.6655", "emotion": "sadness, neutral" }, { "review_id": "jPAothC-hnIyGRr_5jff4A", "business_id": "AV6s5icMZqkv_YUdbPnyKw", "user_id": "eKRe9sMt6_b-0OcEHh3IcA", "date": "2021-01-18 19:16:08", "stars": 1.0, "text": "I just picked up my mobile order and this is just sad, like I understand the portions you have to give people right but come on now, you can't sit there and tell me that you won't be just a bit mad if you open up your bowl and see this... like what the hell chipotle! Give mobile order people realistic portions of food!", "aspect_word": "portions, food", "sentiment": "neg, pos, neu", "sentiment_score": "0.5827, 0.5157, 0.5451", "emotion": "sadness, neutral, neutral, anger" }, { "review_id": "978-f65LTSlgDqM0UjE7vg", "business_id": "t90Tf--fJzV3DtfSY3ggDw", "user_id": "8CjL0Q8lKsuMLTIOnMJOpg", "date": "2013-07-18 00:34:15", "stars": 1.0, "text": "You have officially been warned. DO NOT GO HERE. When I walked in, they could not locate a customer's car keys for over an hour. The customer had to go home, he said, and get his spare. They turned up behind a workers cup of ice. That was a red flag. The associate didn't check my oil properly. I am being gracious giving them one star. You have been warned.", "aspect_word": "ice, associate", "sentiment": "neu, neu, neg", "sentiment_score": "0.3560, 0.3033, 0.7180", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "Jn8kdKtyI2oGdFcP38OovQ", "business_id": "JOIBVACaXW_nGZfpEs5t_Q", "user_id": "tobDjzgfh9bCvElN1pVlLQ", "date": "2018-09-11 15:30:43", "stars": 5.0, "text": "Stopped by drive thru at 11:45 pm 09.10.18- These guys are on top of it- I ordered 2 Dave's doubles and fries- got to the pay window super friendly lady- then the food window again super friendly and ask did I need anything else and was very kind, the orders were in separate bags which made me happy.\n The food was HOT and fresh!! I can not say enough about how great the food tasted!! Burgers were so juice and flavorful! \nWill absolutely go again!!", "aspect_word": "fries, food, Burgers", "sentiment": "neu, pos, pos, pos, pos", "sentiment_score": "0.5596, 0.6005, 0.8325, 0.8443, 0.7283", "emotion": "neutral, joy, joy" }, { "review_id": "cnYQF4P6iQKMcPPQIg8KsA", "business_id": "t5qfe9lOZiMyvHfAqwnAlw", "user_id": "AbMjnKOwg736fcIu8apuyQ", "date": "2016-01-14 19:49:21", "stars": 4.0, "text": "Yard House is a reliable chain for beer, brews, and more beers. With over one hundred beers on draft, take the 100-beer dash challenge at Yard House and see how many brews you can try in 100 minutes.\n\nGot Beer?\n\nOh, yeah, Yard House has got beer. Weiss to Dark. Light to Strong. Hoppy to Floral. Local to Belgian. Ales to Cider. It'll take you a lot longer to choose a beer than to actually drink it. Try a sampler if you aren't sure or go all-in with a half-yard of your favorite. If you you really can't choose, just trust the bartender cause ours was like the Beer Whisperer of Indianapolis with her recommendations including a Belgian Tripel, a local IPA, and then back to a couple Tripels to end the night ... and my sobriety.\n\nFor munchies, I split a Queso Dip with Bacon Chorizo that sounded much more awesome than it tasted. Of course, a couple beers in and everything sounds, looks, and tastes better than they probably are. Not sure why I ate all the mediocre Queso Dip, but I'll chalk it up to Beer Goggles.\n\nAs Yard House closed at 11:00 p.m., my liver and I headed out buzzed and in search of our next Indyventure. Cheers.", "aspect_word": "beer, brews, beers, draft, Beer, sampler, bartender, munchies, Queso Dip with, Bacon Chorizo, Queso Dip, liver", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.5197, 0.3938, 0.3872, 0.4423, 0.7026, 0.5575, 0.5770, 0.5442, 0.6794, 0.4301, 0.5827, 0.5266, 0.3944, 0.3816, 0.3549, 0.3285, 0.5066, 0.3394, 0.6753, 0.4418", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, sadness, joy, neutral" }, { "review_id": "8wKIDXxyNoF_F5XjdB8O2g", "business_id": "fRjCxfK4IgAXDfsVg-JrGQ", "user_id": "WwulXySQN8t2hwqH_yWurA", "date": "2019-11-19 21:18:43", "stars": 5.0, "text": "Yats is always a win in my book. The interior is funky-cool, the food is full of flavor, and every dish is budget friendly. The staff here were nice and they were super efficient during the lunchtime rush. I only had to wait about five minutes to get my delicious plate of steamy-hot food. \n\nIf you've never been to a Yats, you essentially get a plate of rice and choose what type of etouffee (like a thicker soup or stew) or gumbo they put on top. They're dishes are all Cajun/creole and offer combinations of different meats, beans and vegetables (caramelizad corn - yum)! \n\nI always get a dish of half Drunken Chicken and Spinach and Mushroom Etouffee. The Drunken Chicken is a stew with shredded chicken, rosemary, garlic, red pepper, beer and bread crumbs. The Spinach Etouffee is vegetarian and includes green curry, a creamy mushroom sauce, spinach, and spices. \n\nThe best part???? The dripping-with-garlic-butter grilled bread they give you on the side to dip in your stew/rice mixture. So delicious! Just about anyone would like Yats, so you better take them here!", "aspect_word": "interior, food, flavor, dish, staff, lunchtime, plate, rice, etouffee, soup, stew, gumbo, dishes, meats, vegetables, caramelizad, corn, Chicken, Spinach, Mushroom Etouffee, Drunken, chicken, rosemary, garlic, pepper, beer, crumbs, Spinach Etouffee, curry, mushroom sauce, spinach, spices, with, garlic-butter grilled bread, rice mixture", "sentiment": "pos, pos, pos, pos, pos, neu, pos, pos, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7929, 0.8286, 0.5654, 0.6268, 0.8444, 0.7099, 0.4868, 0.4902, 0.5371, 0.2949, 0.4229, 0.2668, 0.4130, 0.5078, 0.5117, 0.3422, 0.3922, 0.3511, 0.3973, 0.4607, 0.3855, 0.3944, 0.3957, 0.4481, 0.3446, 0.5116, 0.4105, 0.4949, 0.3268, 0.4150, 0.3666, 0.4049, 0.3361, 0.3347, 0.3316, 0.3304, 0.3164, 0.3675, 0.3236, 0.6201, 0.4569", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, joy" }, { "review_id": "noOfB7KHJGny_q6BnJuXkw", "business_id": "DOydgEG9DzmM74QSz4btFA", "user_id": "26f9MJBar9W5xJAjewSwaw", "date": "2018-03-09 17:46:00", "stars": 1.0, "text": "Wendys has sunk so low that Dave Thomas is spinning in his grave.\n\nI am old enough to remember the heyday of Wendys as a youngster with the old style tables/newspapers with the unbelievably fresh burgers, fries, etc. Now it is just bad...service, cleanliness, food presentation, all of it.\n\nThree people behind the counter at 1230 on a Friday. I get they are doing the best they can but without help it is just a joke. Waited in line for a while and just left when I saw it wasn't going anywhere.\n\nThis was it for me and Wendy's.", "aspect_word": "Wendys, burgers, fries, service, food, counter", "sentiment": "neg, pos, pos, neg, neg, neu", "sentiment_score": "0.4789, 0.7700, 0.5152, 0.7108, 0.3137, 0.5846", "emotion": "sadness, neutral, neutral, neutral, neutral, surprise, surprise, neutral, neutral" }, { "review_id": "o_mY-LNqnVyl4iuAeEPF8w", "business_id": "a-dPw0ISYHoxMmWgd4mK-g", "user_id": "6fxznFeHac8sywDPB4rjag", "date": "2007-04-05 17:36:26", "stars": 4.0, "text": "YES i'm giving starbucks a review..\n\nI am the typical caffeine junkie. I drive to work grumpy, I open my store grumpy, I walk into Starbucks. Instant smile!! When it's warm out, there is nothing better then a ice coffee black eye in a larger cup with TONS of ice. I have it unsweetened no cream if anyone decides they wanna drop off a cup of coffee for me.. =) OR in the winter, Cap with extra double shot. I told you I like my caffeine. During those glum days I'll add a shot of peppermint. Brightens me right up. I love this starbucks in particular though. The staff is GREAT, they remember everyone by name, and what you like. The lines are quick and that extra buck in the tip jar is totally worth it. Why I didn't give them 5 stars is because the prices now are RIDICULOUS. I can't give up my daily starbucks, but that doesn't mean I'm not a little peeved that I'm paying $42 a WEEK for coffee.", "aspect_word": "coffee, cream, cup, staff, lines, prices", "sentiment": "neu, neg, neu, neu, pos, pos, neg, neu", "sentiment_score": "0.4217, 0.3510, 0.4684, 0.5056, 0.8243, 0.3877, 0.7067, 0.7473", "emotion": "joy, neutral, neutral, anger, joy, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, surprise, neutral" }, { "review_id": "J7Bi17EGUaXKq6SQGfuWkw", "business_id": "fvTlGv58YFZ-WSHqta2Dmg", "user_id": "eKNw43_QT1HMUBT6xqmlzw", "date": "2017-01-03 23:26:36", "stars": 5.0, "text": "I brought my vehicle in here for an alignment. I was helped by a guy named Buddy. He was very courteous and customer oriented. \nI felt satisfied that the techs working on my vehicle were more than capable, and they have the \"fixed right or it's free guarantee\" that they have posted everywhere. \nOverall they were very easy to deal with, very fair, and prompt about getting he job completed. \nI recommend this place to anyone needing service or especially tires/suspension work.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.3716", "emotion": "joy, joy, joy, joy, neutral" }, { "review_id": "_Ocd4i5FVjJV-M7IGj2F3g", "business_id": "wMMGNjWlsxjCkB6P5_X9Qg", "user_id": "JseBksW8DVL596kJ18GGpA", "date": "2007-02-16 01:19:39", "stars": 3.0, "text": "My grandma and grandpa have been coming here for over a decade, so the staff were very saddened to hear when we went in yesterday that my grandfather had passed away. Even though he'd had Alzheimer's Disease and was erratic and confused during his last visits there, for his birthday last year the waitresses brought him a muffin with a candle in it that made him smile like his old charming self.\n\nBesides wish-you-could-take-them-home-with-you sweet staff, they leave a whole carafe of decent coffee on your table (just don't ask for a cappuccino there, city slicker), which was critical to my survival after SHOVELING SNOW for the first time in my life and for what felt like hours. They have a big selection of omelettes and bread-y breakfast items, as well as a whole \"Lighter Side\" section of the menu with egg white options so you can order by number and don't have to look like a total California fruitcake in front of your Mid-Western BA-era (Before Atkins) relatives. And I think we could have paid the tab for the whole restaurant and still been under budget compared to a Foreign Cinema brunch, so no complaints there, neither.", "aspect_word": "staff, waitresses, muffin, coffee, table, cappuccino, omelettes, breakfast, menu, egg white options, fruitcake, era, tab, restaurant, Cinema, brunch", "sentiment": "neg, neg, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.9081, 0.7915, 0.3094, 0.5957, 0.5612, 0.5468, 0.3864, 0.3167, 0.3479, 0.7223, 0.3660, 0.2489, 0.2287, 0.4141, 0.4218, 0.2777, 0.4313", "emotion": "sadness, joy, neutral, neutral, neutral, neutral" }, { "review_id": "RKHrDTspNeptyykWTqnZlA", "business_id": "entUQVUKfv521CiqEWYWlA", "user_id": "4wWMGzmoNxC1OYWdtC652w", "date": "2019-11-06 20:58:37", "stars": 5.0, "text": "I was impressed with the service. The line moved with speed and efficiency. We were all given numbers. The cooks had food prepared and ready for the expected crowds. They had runners who brought the food to us. Which was better than the yelling out of a number or name. I like this management team keep up the good work!", "aspect_word": "service, line, cooks, food, management", "sentiment": "pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8561, 0.4605, 0.6593, 0.5110, 0.7156, 0.4922", "emotion": "surprise, neutral, neutral, neutral, neutral, joy" }, { "review_id": "FVE3g1HwJbtpKPoDGDuQpA", "business_id": "Pkvs0bMBlJJ0nMjX2iKFGw", "user_id": "R-c5M0iJkMxxTxIqTQQZ8w", "date": "2014-06-09 03:21:43", "stars": 2.0, "text": "If I were allowed but two words to describe my experience at this Red Robin location, then those two words would be extremely underwhelming. From the slow table service, to the horribly overcooked and overpriced burger, to the cold and only half-crispy steak fries, and finally to the cutlery and the napkin that arrived at the end of my meal, the dining experience at this location was decidedly subpar. I won't be in a huge rush to make a return visit.", "aspect_word": "table service, burger, steak fries, meal, dining", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.5762, 0.6863, 0.4829, 0.8134, 0.4468", "emotion": "disgust, neutral" }, { "review_id": "9DXSCpEZlRseSDWjNAflNw", "business_id": "f1NVemrQsrsp5k2eGiO8mg", "user_id": "T-Qph23zjfNAXYGpQ4kW0g", "date": "2016-02-12 18:04:01", "stars": 1.0, "text": "My sandwich was fresh. They charge for everything even as small as additional condiments. That lost them a star. Then I asked for a water cup as I'm cutting soda and they handed me a pre filled kiddy cup. I asked for a bigger water cup and was told that isn't how it's done. That lost you two stars for calling my honesty and integrity into question. Won't be back.", "aspect_word": "sandwich, condiments, water, soda", "sentiment": "pos, neg, neg, neu, neu", "sentiment_score": "0.7773, 0.5889, 0.3466, 0.4499, 0.5018", "emotion": "joy, neutral, sadness, neutral, sadness, neutral" }, { "review_id": "v6oK6QUg5Boq3nD2oHtd2Q", "business_id": "OeO23GTZxF5tRnOXsYxCNA", "user_id": "DP7ddvk4zqxdbYeHU2Qa0g", "date": "2016-11-07 15:23:25", "stars": 5.0, "text": "I don't understand why there's negative reviews about this Starbucks location when honestly, all I've had was amazing service with the very accommodating staff. It's located next to Penn Hospital and down the street from Jefferson, in a busy intersection where doctors and students come in for a cup of coffee -- you're going to have delays. If you're already late for classes/work, then why stop for coffee to add more to your lateness? It's YOUR job to prioritize your time, people. Not the staff. \n\nStop being an entitled primadonna that huffs and puffs because they didn't make your very important coffee fast as possible. Anyway. \n\nI work around the area and got to know the staff fairly well! It's very busy there but the staff is always cheerful and make sure they've heard your order correctly, even apologizing when technology decides to backhand them out of the blue -- my coffee is always made perfectly and handed to me with a smile.\n\nThe store itself is clean -- I always see staff members either cleaning or keeping their bar area free of spills or answering any question a customer has, even when they don't get it line. They have impeccable customer service when I sit there and people watch from time to time, even striking up several conversations with a few. They care about their customers as well as providing them with a tasteful beverage.\n\n2/5:00 PM is when there's heavy foot traffic so if you're in a rush, make sure to order on the app!", "aspect_word": "service, staff, coffee, bar area, customer, beverage, traffic", "sentiment": "pos, pos, neu, neu, neg, neu, pos, pos, neu, neg, neu, pos, pos, pos, neg", "sentiment_score": "0.8625, 0.8917, 0.6504, 0.5866, 0.7541, 0.4363, 0.7761, 0.7132, 0.4598, 0.4233, 0.4755, 0.6717, 0.4547, 0.6132, 0.2871", "emotion": "surprise, neutral, neutral, neutral, anger, neutral, joy, neutral, neutral, neutral" }, { "review_id": "ULbLAe1GpqMzWBl9et1FHA", "business_id": "7YYP4htx_BMjPw38OB98kg", "user_id": "YNIABDsg6IToKSNZJfBRFQ", "date": "2017-09-15 18:15:26", "stars": 5.0, "text": "This is the best late night drive thru location. \nThe customer service is exceptional, the food is made fresh, clean drive thru, fast and efficient. I didn't even have to ask for condiments... they asked me. Plus, the shakes are one of the best and who doesn't love those tacos. This is my late night go to!", "aspect_word": "customer service, food, condiments, shakes, tacos", "sentiment": "pos, pos, neu, pos, pos", "sentiment_score": "0.6790, 0.8674, 0.3717, 0.6908, 0.4860", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "rQBGZZyhPebLoN8ka9oKUA", "business_id": "kj5JNphInEPMES1ESV3SJw", "user_id": "2lQ-SMS93pUuvuveF08ClQ", "date": "2015-09-21 00:55:10", "stars": 1.0, "text": "I'll never order from here again. \n\nJust over a month ago we ordered a pizza and after having to call back several times over the next 90 minutes wondering what was taking so long, e're told t's on the way and then finally that the pizza had been thrown away. \n\nThey wouldn't give us a refund and said we could get a free pizza that night or get one later. By this point the pizza was over two hours late. So, we opted for a later date. What they did not tell us is that the free pizza was only valid for 30 days. Either they left that detail out on purpose, or whoever we spoke to forgot. Just called back tonight and they essentially said there's nothing they can do. Definitely the worst service I've ever had.", "aspect_word": "pizza, service", "sentiment": "neu, neg, neu, neg, neu, neg", "sentiment_score": "0.6598, 0.4377, 0.3845, 0.4008, 0.3358, 0.8550", "emotion": "surprise, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "YZiZdUJ8zPv4H7bA_Wlf_Q", "business_id": "zgBo9QTMbb2PrlIYgXjOXA", "user_id": "9JqMNwzRJiJh2-A21jVJmw", "date": "2020-07-26 00:09:07", "stars": 5.0, "text": "Pleasantly surprised! I don't frequent pizza joints much at all anymore but we decided to support one of the nearest pizza chains and Domino's was it. \n\nI see lots of bad reviews for this location but my experience today was fantastic. We ordered the two for $5.99 deal (extravaganza and Philly) and the pizzas were hot and delicious. \n\nI must say, Domino's have come a long way. The hand tossed crust was crispy and flavorful. The toppings were plentiful and the overall quality of both pizzas was surprising. The customer service was good and I'll definitely be back next month for another one. \n\nI'm not sure if management changed, based on previous reviews but I would encourage folks to give them another try.", "aspect_word": "pizzas, hand, crust, toppings, customer, service, management", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neg", "sentiment_score": "0.6421, 0.5090, 0.3411, 0.5990, 0.5594, 0.6654, 0.4238, 0.6507", "emotion": "surprise, neutral, joy, neutral, neutral, surprise, joy, neutral" }, { "review_id": "8sIXr8MnFSP99WfGj-ZZVA", "business_id": "6OJKoWZY-lLKM4zRcbauiw", "user_id": "A66EvH_nWJJb7d-F9FlJUw", "date": "2013-12-03 23:47:11", "stars": 4.0, "text": "There is something majestic about this McDonald's - maybe it's the dinosaurs, maybe the location, maybe the play area - I don't know...but the kids absolutely love coming here. So this is their review:\n\n5 year old: \"I like to play at McDonalds, have fun at McDonalds...I like to go down the slide, I'm not afraid of the slide. I always have fun at McDonalds - and I always love you guys.\"\n\nMy other 5 year old: \"I like eating chicken nuggets, fries, and tea. That's it - three.\"\n\n9 year old: \"I don't know, I really don't play that often - I really like the food I guess.\"\n\nNow my turn - I like how the drive thru is so fast. In the morning, I order a sausage mcmuffin no egg, and while I'm paying, the employee at the next window already has it in a bag with her hand out the window waiting for me. The sausage mcmuffin and hash browns are awesome.\n\nNot a big fan of their bugers (actually they are kind of scary). But the chicken nuggets and sauces are great, and the sweet tea is great, and the prices are perfect.\n\nI wish they would regulate the temperature in the play area a little better - sometimes too hot, sometimes freezing.\n\nOverall, 4 stars for what it is. Check them out if you haven't already - especially if you have kids.", "aspect_word": "area, McDonalds, chicken, nuggets, fries, tea, food, sausage mcmuffin, egg, employee, waiting, hash, browns, bugers, chicken nuggets, sauces, sweet tea, prices, temperature, play area", "sentiment": "neu, neu, pos, neu, neu, neu, pos, neu, neu, neg, neu, neu, neu, pos, neg, pos, pos, pos, pos, neg, neu", "sentiment_score": "0.3845, 0.4160, 0.5442, 0.3817, 0.4842, 0.5343, 0.5892, 0.3954, 0.2755, 0.5152, 0.2178, 0.3191, 0.3318, 0.3771, 0.3014, 0.6323, 0.3840, 0.6021, 0.6473, 0.4592, 0.3818", "emotion": "neutral, neutral, neutral, joy, joy, neutral, neutral, fear, joy, joy, neutral, neutral, joy, fear, joy, neutral, neutral, neutral" }, { "review_id": "1vwSrQdC98qruenSbd9hhg", "business_id": "RsPYdCCV4Bb3K7S-ZYvKiA", "user_id": "WbFpzhY_u4ijn7AMN0smug", "date": "2016-06-05 22:27:20", "stars": 1.0, "text": "Shame on Petsmart. You don't REALLY care about animals. Smh\n\nI am so ashamed of pet smart in Sewell N.J. At 12:30 this afternoon my wife and I were coming out of pet smart noticed a girl standing in the parking lot so I went over and down by her feet was a 5-6 month old kitten that some one just ran over and took off, so the girl and I shaded the kitten lying on the hot asphalt as her cousin ran in to pet smart to get the vet, he came out about 5 minutes later and he said the vet said theirs nothing they can do, they wouldn't even come out to look at it. It had two broken legs and we didn't want to move it but had to so another woman had a roll of paper towels and we had the cardboard bottom that our dog food came in you I padded around the kitten and slid it onto the cardboard but I didn't even get to the truck and it died. The whole time being about 25 minutes in pain. So we took it down the street to Bethal Mill Animal hospital and offered to pay to have it cremated, they said no they will take care of it and thanked us for caring so much. So thank you to Bethal Mill animal hospital and shame on you pet smart.", "aspect_word": "food", "sentiment": "neu", "sentiment_score": "0.2637", "emotion": "disgust, neutral, sadness, neutral, neutral" }, { "review_id": "oLBmp1oGbYYMenz3vFqkqA", "business_id": "GMJEKAyjkpy-KJi6Q5bmZA", "user_id": "tB5Qzb9D2XHgBLOWwzEImQ", "date": "2014-08-04 02:48:05", "stars": 2.0, "text": "My first time at this Outback Steakhouse and it doesn't compare to the high level of service I'm used to at the S. Dale Mabry location or the one by Citrus Park. Granted, it could have been the time of day we arrived - mid afternoon. \n\nWe sat at the bar because a host did not greet us, and it was like walking into an episode of Cheers. Not in a good way though, meaning if they did not know who you were, you had to wait for service or to be spoken to. \n\nWe ordered some sodas and appetizers and you would think we ordered a meal. We had to ask for refills, to cash out and our original server switched out without a farewell. Although this Outback was convenient for our Sunday errands, we'll drive the extra miles not go back.", "aspect_word": "service, bar, host, sodas, appetizers, meal, refills, server", "sentiment": "neg, neu, neg, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.7510, 0.8229, 0.8268, 0.3983, 0.5099, 0.5490, 0.8677, 0.4416, 0.7999", "emotion": "surprise, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "cG94_sBTk2tOcx51ivngIQ", "business_id": "eM53OE5MiALQCmnxHZthbg", "user_id": "5Y5KbsI5buMcNh2hTFaRpA", "date": "2011-12-08 21:04:34", "stars": 2.0, "text": "I'd have to agree with Brian C on this one... there are several Walgreens, CVS, and Rite Aids located on the Gallatin strip and this location offers up the worst customer service and experience out of all of them. \n\nExample: I try to avoid using plastic bags, brought in my recycled totes and told the cashier (ahead of time) that I didn't need a bag as I was using my own. She didn't acknowledge my statement and when she was finished ringing up my purchase, still stuffed my items into a plastic bag. I took them out and handed her the bag out, and said, \"Thanks, but I have my own bag\" to which she promptly rolled her eyes.\n\nOver. It.", "aspect_word": "customer, service, cashier", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7209, 0.6264, 0.5522, 0.2649", "emotion": "neutral, neutral, neutral, disgust, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "EXXXhaVxvn57eKB1uiLBqg", "business_id": "31JlVtmcvj4LPEwdSBC0Gg", "user_id": "H4osPsgpuu859Ix1ocgUmw", "date": "2017-07-04 19:21:59", "stars": 5.0, "text": "What can I say? The service was perfect and the meal was as usual....delicious!\nI had the bacon bourbon salmon done to perfection and my wife had the coconut shrimp.\nEverything was outstanding including the \"bloomin\" onion. Mariah our server is the greatest, she is attentive and has a wonderful personality. Truly an outstanding dining experience which it always is at Outback!", "aspect_word": "service, meal, bacon bourbon salmon, coconut shrimp, onion, server, personality, dining", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8803, 0.7897, 0.5399, 0.5356, 0.3383, 0.7640, 0.5001, 0.7124", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral, joy" }, { "review_id": "a5L8ByK3OZ9vjw5WuLIElQ", "business_id": "IZJacI6XEUxy3_wbW76Qfw", "user_id": "VkMxVcWxTUZ8u_GWihUnew", "date": "2017-02-12 09:00:04", "stars": 3.0, "text": "Chilli's in Goleta had me puzzled a couple times about what I think about the place.\n\nHonestly, every time I go I have a different experience regarding the service. The restaurant could be packed and the service great/ the food arrives quick, or it could be completely empty with a really slow service. I've waited between 10-15minutes to 45 minutes for an enchiladas.\n\nRegarding the food, it's decent. Lots of choice and they will make your order however you like it.\n\nSide note, their paying station where you can pay/play games for a dollar (?) are often broken, out of paper to print your receipt or just off. It's a shame because it's an ingenious system but it's not being maintained properly.\n\n3.5 stars. Good for late night dinner with friends.", "aspect_word": "service, food, enchiladas, dinner", "sentiment": "neg, pos, pos, neg, neu, neu, pos, neu", "sentiment_score": "0.5499, 0.5166, 0.4950, 0.7740, 0.3126, 0.2855, 0.5016, 0.7605", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, joy, neutral" }, { "review_id": "mK_RuW6Mxnk90W6iDQqdjQ", "business_id": "0f93yTITlSOiC83jz2bYUQ", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2017-01-05 17:57:40", "stars": 4.0, "text": "I know drive-thru service -- especially when caffeine is involved -- can be hit or miss, but I've had all hits at this location thus far. This is the closest coffee shop to my current residence and I've been here a handful of times recently without issue. Quality has been on par with most other Dunkin locations, and I've always received my order quickly.\n\nIt's in a small strip of stores, so the layout is a little weird. The ordering area is only maybe two to three car lengths before the pick-up/pay window, so you don't have to loop around a typical square standalone store.\n\nThe folks working have generally been nice, and my order is often ready to go by the time I reach the window, which means they must be moving at lightning speed. I've yet to experience any errors, but my order is also fairly simple -- medium coffee, extra cream and sugar (which I need to stop ordering because it's bad for your teeth and everything else, but ugh too good).\n\nI also ordered a bacon, egg, and cheese bagel today and basically inhaled it. So good. Their blueberry muffins are also a longstanding favorite.", "aspect_word": "service, coffee, layout, pay, folks, cream, sugar, bacon, egg, cheese bagel, bagel, blueberry muffins", "sentiment": "pos, neu, neg, neu, pos, neu, neu, neg, neu, neu, neu, pos, pos", "sentiment_score": "0.4919, 0.3407, 0.5667, 0.4208, 0.5742, 0.3072, 0.2792, 0.3396, 0.4544, 0.3548, 0.3539, 0.2808, 0.5409", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, disgust, disgust, joy, neutral, neutral" }, { "review_id": "Gp_P_Gs_E_EfWlA5ii-x-A", "business_id": "qtRqU1dxdq8Mcbgcgtbx-Q", "user_id": "D0faGVJFyGg9BiQmjp2EUA", "date": "2020-09-29 00:09:47", "stars": 3.0, "text": "You're hungry, your stomach quakes, and you just need something to fill the void. That's where Applebee's excels. It won't excite or delight but it will satisfy your craving for anything charred or boiled in oil. They don't do amazing or memorable but they will deliver carbs and protein right to your pleasure center. Don't look for klieg lights on opening night, just plenty of anonymous grub priced right. Sometimes... that's all you need.", "aspect_word": "klieg lights, grub", "sentiment": "neu, pos, pos", "sentiment_score": "0.2567, 0.4447, 0.2213", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "jZ3TJObZXrQgQyRwnP3-WA", "business_id": "0v5gedzRunqlbgtj3u1QCQ", "user_id": "bJ5FtCtZX3ZZacz2_2PJjA", "date": "2009-04-02 04:22:52", "stars": 3.0, "text": "So three of my last ten reviews have involved Burritos. I guess everyone knows what food has been on my mind of late!\n\nIt took two years of walking by them, but my curiosity towards Qdoba has finally got the better of me to the point that I finally gave in and hit up another fast food joint. And all I can really say is Holy McBurrito! It definitely delivered on size and had I anticipated that I probably wouldn't have added on those chips (of course I probably didn't have to add sour cream and guacamole onto a burrito that already had a three cheese sauce. But sometimes I'm a Homer at heart!). but with rice, pinto beans chicken, and everything else that I chose to add on it was worth that inevitable run to the bathroom that I'm probably going to make later. And I liked that they hooked up soda refills and had plenty of Tabasco and hot sauce for each table.\n\nBut overall it is assembly line production style fast food with all of it's strengths and weaknesses visibly present. And it would also be better if they had different tortilla options. So over all while it's a significantly better representative, it still is part of the Fast Food Nation.", "aspect_word": "food, McBurrito, chips, cream, guacamole, burrito, cheese sauce, rice, beans chicken, soda, Tabasco, sauce, table, tortilla options, Food", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, neu, neu", "sentiment_score": "0.3382, 0.4812, 0.3489, 0.4018, 0.4460, 0.4131, 0.5007, 0.4302, 0.4878, 0.5619, 0.4974, 0.2512, 0.3018, 0.2772, 0.4982, 0.3378, 0.2602, 0.3765", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "XfCwQdgKaNK8aTDjbF1l3g", "business_id": "9shXDmiEvRLgD93R6KlPNA", "user_id": "jziI5ZXylZMqi61tTtxsdA", "date": "2012-12-11 15:28:19", "stars": 1.0, "text": "I can honestly say I have never had one order that was correct from this McDonalds. Not One! I mean I'm not ordering replacement parts with exacting specifications for the space shuttle, I'm ordering a burger and fries. \n\nBy the way, have a little training on treating your customers with a little bit of respect. I am not your Bro, Dude or Man. I don't expect to be called sir at McDonalds but none of these terms ever convey respect.", "aspect_word": "burger, fries", "sentiment": "neu, neu", "sentiment_score": "0.7922, 0.7245", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "nswe-EMtQEpc5Qm6do9-ug", "business_id": "hQ4Ndq60EwNpwN1rWHfz2Q", "user_id": "cpFDkUwNInBzgJ4a1pbyvA", "date": "2021-09-08 21:15:20", "stars": 5.0, "text": "I take my car here for regular maintenance and drive over 35 minutes. The guys are friendly and honest. They can usually get me in same day, but recommend that I make an appointment given that they are so busy, so I've been making appointments. I'm in and out within my quoted time. I will continue to take my car here!!", "aspect_word": "guys", "sentiment": "pos", "sentiment_score": "0.6171", "emotion": "neutral, neutral, neutral, surprise, joy" }, { "review_id": "Wwm6zsZdw4xvpVj-M06bPw", "business_id": "C3Tv0IszWJZVT5-V95MlXw", "user_id": "UrgteMaev4mAQUuoPiYPyA", "date": "2013-12-18 13:12:54", "stars": 2.0, "text": "Gone there pretty much...usually order online and then go pickup..\nThey tell you the pizza will be ready in 15-25 minutes...so I go in about 20 minutes...been very disappointed the last two times I went..\nThe last time the pizza was cold and undercooked...so I had to go home and bake it for another 5 minutes......if I have to bake it when I get home...maybe should go to Papa Murphy's", "aspect_word": "pizza", "sentiment": "neu, neg", "sentiment_score": "0.4326, 0.7050", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "RFYKyPY7GFt5ZaHOha7elg", "business_id": "vMD5bn1mbL18spr7Mmzlyg", "user_id": "Xw7ZjaGfr0WNVt6s_5KZfA", "date": "2017-07-19 19:41:30", "stars": 2.0, "text": "This is it. Today was the day that I gave Starbucks one more chance and they failed me. I really never buy iced coffee anymore. David gave me a very nice coffee maker, so I can make iced coffee at home, but I was in a pinch today so I thought I would stop in here and grab a quick cup. Big mistake. Huge. \n\nTime and time again they fill the entire cup with big chunks of ice and then put in the coffee. The result is a cup of coffee that I finish before the ice even melts. My grande was probably a quarter cup of actual coffee. Last time I asked them not to do this and they did it anyway. This time I totally forgot to mention it, but I feel as if it's common sense. \n\nJust for the record: I don't blame the employees- I know they are only doing as instructed. I blame Starbucks HQ for being stingy with their coffee. As much as they are charging, they should be willing to be a little more accommodating.", "aspect_word": "iced coffee, coffee maker, coffee, ice, employees, charging", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.2779, 0.5491, 0.3220, 0.5514, 0.4049, 0.3517, 0.5713, 0.7766, 0.3736, 0.3748", "emotion": "neutral, sadness, sadness, sadness, neutral, neutral, neutral, neutral, joy, anger, neutral, neutral" }, { "review_id": "igUpx3SPtalpUs0CSWHmTQ", "business_id": "nGOxr26XkyuUuihyK8RsXg", "user_id": "ivseRuEpyDUHnB66D8O3mA", "date": "2017-03-07 16:35:57", "stars": 4.0, "text": "Food: 4 Stars\nService: 5 Stars\n\nThis new Starbucks at the corner of Olive and N. Woodsmill is not only conveniently located, but it's FAST! (Zippidy Doo-Dah!)\n\nThe number 1 thing I look for when there's a drive-thru is SPEED. How quickly can you place your order and have it made/ready for you at the next window? Most Starbucks take around 5 minutes, with the longest I've ever waited taking 17 minutes. YES. 17 Minutes in a DRIVE-THRU. :| We received our drinks immediately after we paid. Super fast, and super friendly!\n\nThe Starbucks at this location does have a walk-up window as well and a small dining area outside, but does not allow for customers to come in. For people like me who are often on the go, this is perfect!\n\nMy favorite drinks: Chai Tea Latte & Vanilla Bean Frappuccinos!", "aspect_word": "Food, Service, drinks, dining, area, Chai, Tea Latte, Vanilla Bean, Frappuccinos", "sentiment": "pos, pos, neu, neu, neg, neu, pos, neu, neu, pos, neu, pos", "sentiment_score": "0.6004, 0.8011, 0.6302, 0.4639, 0.2887, 0.4933, 0.3422, 0.3893, 0.3811, 0.3217, 0.3554, 0.3156", "emotion": "neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "s3SOZv8pKSsBEj_3T1IPUw", "business_id": "vdzxuyFpfWbLKcya-RYxiw", "user_id": "HDzLxvZJXm083gzvuIN_Ww", "date": "2021-02-26 21:30:46", "stars": 1.0, "text": "The store is fine. Always nice people at the counter. The head pharmacist is the problem. I have spent many years trying to do figure out if he is sadistic or just completely incompetent. I will no longer think about this. I advise anyone reading this to take pharmacy business to another store. Anywhere. My business is finally being taken elsewhere. I've had enough.", "aspect_word": "counter, head, pharmacist", "sentiment": "neu, neg, neg", "sentiment_score": "0.5024, 0.7310, 0.4526", "emotion": "neutral, joy, sadness, neutral, joy, neutral, neutral" }, { "review_id": "vP9VfmqnotN0SkU3UO_8Jw", "business_id": "a0uqlRKRxn9nmlNDefTVdg", "user_id": "FlXBpK_YZxLo27jcMdII1w", "date": "2017-11-26 11:27:56", "stars": 5.0, "text": "I had a great and completely pain-free experience here recently.\nMy car had to go to a nearby dealership, and the dealership provided me with a loaner from here. Enterprise sent someone to the dealership to pick me up and take me to Enterprise to pick out a car. The paperwork portion of the event took all of 5 minutes. The guy I dealt with was so professional and friendly. I was given a 2017 Dodge Journey which was comparable to my personal car, and drove very well. \nWhen it came time to pick my own car back up, I just drove to Enterprise and was given a ride back to the dealership by a very friendly employee. Again, the return process was quick and easy!\nThe car was great, and the service was prompt, professional, and very personable. I'd recommend this spot to anyone and will certainly use them in the future.", "aspect_word": "guy, employee, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.4018, 0.7083, 0.6531", "emotion": "joy, sadness, neutral, neutral, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "HlM00tXxdq7-4cr0cKA7Pw", "business_id": "1rAtT-RYDYbCEFTqWcoMVw", "user_id": "uohL3rmuUpI9mSoAeVnCvA", "date": "2015-02-25 08:07:23", "stars": 1.0, "text": "I wish there was a rating lower than 1.\nThe week after Thanksgiving, Domino's was running a special, so I decided to order a large cheese pizza despite never ordering from this particular Domino's before.\nI ordered online. After an hour, I was appalled to see on the online tracker that the pizza was still listed as being in prep and hadn't even begun to be made yet. After another half hours I attempted to call on the phone, but their phone line was apparently down as it wouldn't even ring and just made a static noise. I had two friends of mine try on their own phones, they had the same result.\nFinally, after two hours and fifteen minutes, the pizza was listed as being out for delivery. The pizza did not come. Forty five minutes later, the pizza was listed as having been delivered, despite the fact I still had not received my pizza, and never did. I was unable to contact the store due to their phone issue, and when I contacted the corporate line I was told to contact the store owner.\nNeedless to say, I will never be ordering from here again, and suggest you don't either.", "aspect_word": "cheese pizza, pizza, line, owner", "sentiment": "neu, neg, neg, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.3104, 0.4451, 0.2737, 0.4746, 0.4441, 0.4567, 0.4942, 0.2114, 0.3802", "emotion": "neutral, surprise, sadness, neutral, neutral, sadness, surprise, sadness, neutral, neutral" }, { "review_id": "Y_-ZH3cNIZ1c6oTrCJ0D_g", "business_id": "9fLkROUd4EcFlbf8NKzxbw", "user_id": "G3N85_SVVGlhmfeFgtpXBA", "date": "2019-09-17 00:55:13", "stars": 5.0, "text": "Today I was #Winning! Used my $2 off a shorti or classic for my chicken salad today. Today everyone was super nice. I didn't see the lady who had a less than stellar service the last time. \n\nThe food was fresh, no issues with my request to add spinach. Easy peasey was the flow for my experience today. My sandwich was so good. I saved half for tomorrow. I'll be getting rid of the bread and adding everything to my low fat wrap.", "aspect_word": "chicken, salad, lady, service, food, spinach, sandwich, bread, fat, wrap", "sentiment": "pos, neu, neg, neg, pos, neu, pos, neg, neg, neu", "sentiment_score": "0.4722, 0.4000, 0.5472, 0.4464, 0.7894, 0.3945, 0.5898, 0.4888, 0.3409, 0.2183", "emotion": "joy, joy, surprise, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "WAPYgeAjF0j4a51eo4YWTg", "business_id": "QuZedyMTfhVwAYONCvtCVg", "user_id": "mY8Lfks6LFV6yRjxcRHIAQ", "date": "2012-09-29 08:51:51", "stars": 1.0, "text": "They don't seem to know how to make the sandwiches on their menu. I know it's have it your way but if I want a cold cut combo foot long I want it made the way it's supposed to be made and not charge me extra for toppings that are supposed to be on there in the first place", "aspect_word": "sandwiches, menu, toppings", "sentiment": "neu, neu, neu", "sentiment_score": "0.8309, 0.9183, 0.6811", "emotion": "neutral, neutral" }, { "review_id": "QJ8IdigZgmtnUc9JYFm0cQ", "business_id": "T9n_LqUUhC2b1ALhg57Y5Q", "user_id": "BhsRyEanpPP8SnzIHr-Y4Q", "date": "2019-05-12 10:52:49", "stars": 3.0, "text": "This TR is pretty decent. I went on a weeknight so the wait was under 5 minutes. I love how they give you warm bread with cinnamon butter as soon as you get to your table, Yay!\n\nMy waitress was friendly and attentive during my entire visit which was nice. It took the food around 20 or so minutes to arrive, but someone in my party ordered a rib eye so I'm sure that was the hold up. The food was delicious and hot and we devoured it. I had the grilled salmon w/ loaded mashed potatoes and string beans! Heads up- the string beans have pork in them but they are oh so delicious! The loaded mashed potatoes come with a dollop of sour cream, cheese and bacon- DELISH! \n\n\"If it's ya birthday, make some noise\" because they will come around with a bull for you to sit on! No, it's not a mechanical bull, but it's fun and perfect for a few funny birthday photos! \n\nThe restaurant was clean aside from the minimal amount of peanut shells lying around. *If you have a peanut allergy, stay away from this place!!* The bathroom was spotless which is always a plus in my book. \n\nThis restaurant is apart of a very busy complex, but there's tons of parking all around. \n\nOverall, this place is a little above average when it comes to chain restaurants, but its definitely not a 5 star steakhouse. I honestly don't think you'll regret dining here though....", "aspect_word": "wait, bread, butter, table, waitress, food, eye, grilled salmon w, mashed potatoes, beans, cream, bacon, amount, peanut, shells, bathroom, parking, steakhouse, dining", "sentiment": "neg, pos, pos, neu, pos, neu, neu, pos, pos, pos, pos, pos, pos, neu, neu, neg, neg, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.5009, 0.6353, 0.4212, 0.6454, 0.7123, 0.5475, 0.3064, 0.8046, 0.4495, 0.3721, 0.4865, 0.3956, 0.4603, 0.4347, 0.3460, 0.3603, 0.3757, 0.2143, 0.3712, 0.5947, 0.3874, 0.2670, 0.4895", "emotion": "neutral, neutral, joy, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Sf7aNqqPoFDMmhnIQGDhpw", "business_id": "cnqe2tBx9a-22lFeCEFSug", "user_id": "fEGIIJeByDeCARlVQXm3Tg", "date": "2016-12-11 23:53:21", "stars": 1.0, "text": "DO NOT VISIT THIS LOCATION. My boyfriend and I order from Wing Stop about once every two weeks and will never use this location again. I'd rather deal with the sketchiness that is the Claiborne location or just go to Metairie. \n\n1. Placed my order at 4:46 online. I ordered two orders of wings. Nothing large. \n\n2. Receive a call at 4:56 saying the order didn't come all the way through. The cashier kept interrupting me saying \"you done?\" No. I'm not. Let me speak. \n\n3. Arrive at Wing Stop at 5:18. My order wasn't ready. My boyfriend was told they were \"just starting it.\" Meanwhile, the cashier told me it would be 18 minutes or less when I hung with her at 5:00. \n\n4. Waited twenty minutes for our food. At 4:38 he asked about how much longer it would be. He was told that it had been ready \"for a while\" but they forgot to call his name. \n\n5. The cashier asked him to leave because he asked why his name wasn't called. \n\n*meanwhile: their cooks were watching the Saints game. \n\nOwner needs to clear house. Every employee we had an interaction with was rude, lazy, and incompetent.", "aspect_word": "wings, cashier, food, cooks, Owner, house, employee", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.6508, 0.7682, 0.4190, 0.7109, 0.4265, 0.7642, 0.7199, 0.4215, 0.7756, 0.7880, 0.3801, 0.8663", "emotion": "neutral, neutral, neutral, neutral, sadness, surprise, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "rjfxM0ySf4LNEA9EUk-6pQ", "business_id": "w7YJh9KtNpilpBlD7OTvxA", "user_id": "oFRwQNRXoo8NfZZbb3aX3Q", "date": "2012-11-04 00:23:57", "stars": 4.0, "text": "with all the horror stories i've seen coming from pack n ship / UPS type stores, i thought i would give much deserved kudos to this place.\n\nstaff is really nice (plus cute - hello tall sexy man with glasses and baby dreds!) and quite prompt, they have always greeted me within a few seconds of walking through the door. the manager always seems to be around and asks me if i need anything and to have a nice day. i'm not in here a lot, but every time i am, they seem to be genuinely nice people who take pride in what they do.\n\nparking on this block is surprisingly easy, if you drive here - but the PPA is murderous on lower South Street, so for god sake make sure you pay the meter.", "aspect_word": "staff, man, manager, PPA", "sentiment": "pos, pos, pos, neg, neg", "sentiment_score": "0.8178, 0.4905, 0.4682, 0.5668, 0.5819", "emotion": "fear, joy, joy, joy, anger, neutral" }, { "review_id": "y6aaxRsQc8Y9LJJUko3vIg", "business_id": "KIqFPQi5JYECJruPPRtGvA", "user_id": "Tzql1xnrk8BLS3-h7-eYTQ", "date": "2013-11-18 02:08:09", "stars": 4.0, "text": "I've stopped by several times on the weekend, each time for a drive thru visit. I was ordering for several people and the order came out correctly and quickly each time. It can kinda stink getting out of the parking lot when traffic at the light backs up. Turn left out of the lot and you can go around rather than wait.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, disgust, neutral, neutral" }, { "review_id": "7lEN5qdF1yNcDG1s2xld6g", "business_id": "sMaH7OK5S4O4N_cHur8AMQ", "user_id": "T6_VM-d3_GvvyOpLuUStuA", "date": "2020-08-19 20:14:47", "stars": 5.0, "text": "Out of all of the pizza chain restaurants in the area, our favorite is our local Papa! Every time we order carry out or delivery, it's always fresh and delivered to us on time. My friend made the comment \"I've eaten at other Papa John locations, and I hadn't been a big fan until we ordered from this store!\" Which I agree with. At least this location actually gives toppings! Kudos to the kitchen staff! I would also like to commend the delivery drivers for all of their hard work, they are all so polite and move so quickly. We love you, Papa Johns!", "aspect_word": "toppings, kitchen staff, delivery drivers", "sentiment": "neu, pos, pos", "sentiment_score": "0.5240, 0.4642, 0.4144", "emotion": "neutral, joy" }, { "review_id": "1uwuYjLJQJ8uOCKEiiFNOQ", "business_id": "3iLcueuvqtOP4PxHE2fDAQ", "user_id": "PirfMvz1YYh7T6Zy9BTl5g", "date": "2020-06-30 16:12:35", "stars": 5.0, "text": "I have used firestone over the last year for routine oil changes and they never try to oversell me even though I am a female. They always check the filters and offer tire rotation/balancing but never oversell. I think the team members are helpful and kind, they are also observing Covid-19 protocols. Last Saturday I jumped in my husbands car and saw his was at 10% and called them up. They told me they were booked for the day but could likely work it in. They called me back the same morning and it was finished. Thank you guys!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, joy, surprise, neutral, neutral, joy" }, { "review_id": "UAz61-l3hEgG3ayaUAyBuw", "business_id": "c5TgDR7ROgkwPMXxtGDiag", "user_id": "vX5v-1zgZHoCbjL55OShmg", "date": "2018-09-01 15:31:22", "stars": 5.0, "text": "Stopped at this location while visiting some of my doctors. I was craving a salad and protein for breakfast and went for my usual - the Fuji Apple chicken salad. I'm sorry, but when you find something that is excellent, it's hard to move to something else.\n\nLike every Panera location I've been to, this location was no different. Great food and Great servive", "aspect_word": "salad, protein, breakfast, Fuji Apple chicken salad, food, servive", "sentiment": "neu, neu, neu, neu, pos, pos", "sentiment_score": "0.7472, 0.5616, 0.8618, 0.4722, 0.7708, 0.6288", "emotion": "neutral, neutral, sadness, neutral, joy" }, { "review_id": "3DZiJSErKJEVPGGw3brMsg", "business_id": "aA8_o9e57ey9QX5Nw4WelQ", "user_id": "IkVeiw8dHnl_pNdVu0MobQ", "date": "2011-05-20 01:36:38", "stars": 1.0, "text": "Driving home to South Bend after a day at Indy, I was parched. Seeing the friendly Starbucks logo at the off ramp I jumped off I65 with my mind set on a Grande VB Frapuccino. All I can say is that I finally found the world's worst Starbucks. Surly barristas who clearly did not enjoy being there. I brought in my empty coffee cup from the morning run only to find there wasn't even a trash can in the place. I had to dispose of it at the gas station next store. What clinched it for me was after making my way back onto I65, I reached for my drink, took a sip and got nothing but ice and air! They left out the liquid! The drink was nothing but whipped cream and crushed ice! I was frosted to say the least. How this place survived the downsizing is beyond me. Never again.", "aspect_word": "Frapuccino, Starbucks, barristas, coffee cup, drink, cream, ice", "sentiment": "neu, neg, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.3669, 0.5400, 0.6814, 0.4013, 0.8061, 0.4358, 0.3515, 0.4748", "emotion": "sadness, neutral, surprise, sadness, surprise, disgust, surprise, neutral" }, { "review_id": "RnOYI40levHsuRt4WmKhkQ", "business_id": "LrZRyMmDbv065ZU4Czfgaw", "user_id": "zHt8JJlDk31V6tuBUxVn0w", "date": "2016-10-17 23:04:49", "stars": 1.0, "text": "WORST CAR RENTAL EVER!!!\nI rent cars from various car rentals and no experience is as worst as this one! I want to give a -10 rating for the Garett Rd, Upper Darby, PA location.\nFirst, they leave a VM saying they need 2 months utility bills with no overdues, paycheck, and few more documents. WTF!?!! \nNext the receptionist will not inform you until they run your card that they will place a $400 holding fee and pretend like she is surprised you didn't know. \nThird the receptionist is so cheeky, she will talk to you like it is YOUR fault for booking at what ever time you chose (8 am, 5pm), because they have only one car in the category you picked at that time. This has happened to me twice at this enterprise location and i have been there at different times.\nFinally, she starts asking me how much car insurance i pay, like literally the $ amount!!! I told her NO rental has asked such invasive questions and she replied 'We just want to take care of our cars\". And insult customers who regularly rent cars, I suppose. Who will do business with such an a$$hole? With this kind of attitude, i am surprised they are still in business!\n\nI cancelled my booking here, went to a different rental company and all i had to show is my drivers license, which is how i have always rented. I got a much better car and there was opportunity to exchange the car (if i was not comfortable).", "aspect_word": "receptionist, attitude", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.7635, 0.3436, 0.8154, 0.4018, 0.4588", "emotion": "disgust, neutral, surprise, neutral, neutral, anger, surprise, joy, neutral" }, { "review_id": "gXiOehZrN4KkWjQYe2cafQ", "business_id": "-Zb5_s9g-Jo5j4ntcvHK6Q", "user_id": "YqTIIiC1WQ7cEnZ0VHGQ6w", "date": "2020-11-06 18:24:43", "stars": 1.0, "text": "I order from this location frequently either through grub hub or I pick it up myself and I have to say the majority of the time there is an issue. The coffee is made poorly it usually doesn't taste like coffee at all, it's more like hot sugar water. The sandwiches I've had are were either missing (I usually order 2-6 depending) they are made wrong or in this last instance burnt to a crisp. My kids really like their breakfast sandwiches and I would like to be able to get them what they want but if this is how they think a sandwich should be prepared there is a major issue. Also when I have ordered thru grub hub the store will never call you or grub hub if they don't have an item available they just refund it. Considering that I live in an area that doesn't have a lot of choices (which is also the reason I regretfully go back to this place) it would be nice to be given a call and asked if I would like an alternative for the same or close to the same price so that one of my family members doesn't have to go without breakfast. This order in particular I actually went thru the drive thru so I don't know( I don't want to sound rude but come on really? That's the best you can do?", "aspect_word": "coffee, sugar water, sandwiches, breakfast sandwiches, sandwich, price, breakfast", "sentiment": "neg, neg, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.7930, 0.6152, 0.3678, 0.4791, 0.5291, 0.6732, 0.4831, 0.6858", "emotion": "neutral, neutral, neutral, neutral, neutral, sadness, surprise" }, { "review_id": "saveDlvFHu77C6nTjuHPeQ", "business_id": "802zLI8fqGFUVbSojvZZsw", "user_id": "lAW03ccfMEuRZiDqvVgc0w", "date": "2013-03-02 02:20:43", "stars": 1.0, "text": "By far worst location my family has ever visited. We lived near this location for about 7 years and my husband grew up near this location and he said it's always been teh same. The service here has been BEYOND slow for many, many years. Even with two cars ahead of you - you could be in the drive thru for 10 minutes just to get a happy meal for your toddler or an ice cream cone. \n\nOn the plus, it has been recently renovated but that seems to be the norm right now amongst the change over to McCafe.", "aspect_word": "location, service, meal, ice cream cone", "sentiment": "neg, neg, pos, neu", "sentiment_score": "0.6385, 0.8617, 0.4199, 0.4918", "emotion": "disgust, neutral, sadness, joy, neutral" }, { "review_id": "w6Nw7aqN86RSYJ6Vclpg0Q", "business_id": "v_2RVI0eEPtZu5NIiNtdFA", "user_id": "w4VeFbzNCfF_zyPU2UJLZw", "date": "2016-11-19 02:28:37", "stars": 1.0, "text": "My groomer was AMAZING. She cut my sheltie perfectly, and was super careful with my doodles ears as he has an ear infection. \nLee, the manager was HORRIBLE. I had a day from hell and walked out of the house without my purse. It was closing time and I live too far away to make it home and back in time. \nThis woman was so short, and rude to me. I called my husband to get his card numbers. First she wanted his Id to match our last names, then demanded I call him and let her speak to him to run the card. Like I'm almost in tears trying to call someone to steal a card number. \n\nHorrible customer service Lee. Horrible.", "aspect_word": "groomer, Lee, manager, woman, customer, service", "sentiment": "pos, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5677, 0.4326, 0.9254, 0.7324, 0.8349, 0.8104, 0.5680", "emotion": "joy, neutral, fear, anger, anger, neutral, anger, fear, fear, neutral" }, { "review_id": "AZzXqtyqssKvmQzFKlvqeA", "business_id": "U2o8Jz66M5ceXfi5C_lT2w", "user_id": "D4ZCUh1gU9sODXo-3ZLZSA", "date": "2018-07-29 03:17:36", "stars": 1.0, "text": "If I could only give a 0! Claudia was extremely rude who has no place for managing or customer service. We pulled up to drive thru at 1045 before they closed at 11, and the manager turned off her then green head set and hid in the back. We proceeded to go up to the window and had to honk as the young employee came to greet us, stating they closed at 1030. Meanwhile the sign says 11pm and he then got his manager. His manager, Claudia, comes out extremely angry yelling \"what do you want?\" with her hands flailing. She said we're closed. We were simply there because Johnny had low blood sugar and was completely symptomatic then and there, requiring sustenance. She said register was closed and wouldn't proceed to sell us OJ. Claudia needs to go.", "aspect_word": "customer, service, manager, employee, sugar, sustenance", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4603, 0.4936, 0.8567, 0.6086, 0.8057, 0.8400, 0.4723, 0.4480", "emotion": "anger, surprise, neutral, surprise, anger, neutral, sadness, neutral, neutral" }, { "review_id": "PZlyn6JUuhAPk6Nurde-Yw", "business_id": "ZsQWhZaKUdRWeKErkLh76A", "user_id": "AKGZ5E6qcH3g36PxK8aCkg", "date": "2020-01-16 15:11:56", "stars": 4.0, "text": "I finally got to try the famous chicken sandwich here and it was everything it was hyped up to be.\nThe restaurant is locaated inside of a TA - Tampa Travel Center. There was also a Arby's next to it. There were seating areas inside and also outside. \nThe place was bright and clean. I saw a guy walking around wiping down the tables as people were leaving. You don't see that too often. The Popeye's staff were friendly and got the order out pretty quick. \nThe chicken sandwich was exceptionally tasty. The chicken breast was so moist and tender and had a delicious crunchy coating. The bun was also fresh and was slathered in mayo and a few pickle slices. The fries had a nice flavor too. Drinks were self serve at the drinking fountain. There was even a sweet tea station. I would definitely recommend this sandwich if you haven't tried it yet. I don't know why I waited so long.", "aspect_word": "chicken sandwich, seating areas, tables, staff, chicken breast, coating, bun, fries, flavor, drinking fountain, tea, sandwich, waited", "sentiment": "pos, neu, neu, pos, pos, pos, pos, pos, pos, pos, neu, pos, neu, neg", "sentiment_score": "0.7575, 0.4929, 0.4885, 0.5803, 0.7588, 0.7427, 0.4565, 0.5889, 0.5181, 0.4935, 0.4547, 0.3591, 0.4822, 0.3697", "emotion": "surprise, neutral, neutral, joy, disgust, neutral, joy, joy, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "ls9ELKx9-tSNRCWFmgls-Q", "business_id": "aKtGBCFPD5Iy-yglWGflbw", "user_id": "R9IJ1Byr27n6wXj3QvJ2Lg", "date": "2019-03-08 16:57:31", "stars": 5.0, "text": "Need documents notarized ? We came here because of al the great reviews! \n\nWe called to verify there was a notary and the cost. It was $5.00 for the signature and $ 2.50 after that. \n\nWe also needed to 2nd day air, and since I checked in with Yelp I got 10% off !! \n\nQuick, friendly and fast!", "aspect_word": "cost, signature", "sentiment": "neg, neu", "sentiment_score": "0.5664, 0.5236", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "kTDyKuZ6kxJIMF78tuy7EQ", "business_id": "zYp_JUPeWwFtghZDDApwdA", "user_id": "lRRVRehFcudfbjY6yUX6FQ", "date": "2017-11-28 17:00:47", "stars": 5.0, "text": "A great experience!\nThe counter was super easy to find, just at the end of the front desk. The guy working the desk had top notch customer service skills and the whole thing took about 20 minutes start to finish.\nThe downtown location is far better for me than trekking to the airport to get a car. The only annoying thing is driving down from the 10th floor in the parking garage. A small price to pay to not go to the airport!\nThere is a night key drop but you have to park (on the 10th floor of the self-park garage) and then hit the Enterprise desk.\nTotally stoked on this location - will definitely be renting from here again.", "aspect_word": "counter, customer service, price", "sentiment": "pos, pos, neg", "sentiment_score": "0.7906, 0.5173, 0.5680", "emotion": "joy, surprise, joy, surprise, surprise, joy, neutral" }, { "review_id": "m08qCatDkF8xTBBoBxhocg", "business_id": "y5mX8NllPt30Nfw8oCcLuA", "user_id": "ekotmVmPT2kQ8gWPeH_NGg", "date": "2018-08-09 19:00:07", "stars": 1.0, "text": "TERRIBLE EXPERIENCE! Went in for my regular go to; a large iced coffee and some munchkins, what I got was an experience unlike any other. Placed my order and received a hot coffee instead of an iced, I tried explaining to the cashier I ordered ICED, not HOT and she called me a liar, would not exchange for the correct item and said if I wanted ICED coffee I had to buy another coffee?!? WHAT?!? The mistake was not mine, why should I buy another coffee when you gave me the wrong one in the first place? After buying another coffee, ICED, I went to leave and the cashier says, \"Don't forget your HOT coffee!\" Will never return to this location, terrible customer service and insulting.", "aspect_word": "iced coffee, munchkins, cashier, coffee, customer, service", "sentiment": "neu, neu, neg, neg, neu, neu, neu, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.3893, 0.3787, 0.5697, 0.3350, 0.3766, 0.6279, 0.6177, 0.6411, 0.5392, 0.3612, 0.3316, 0.7599, 0.7311", "emotion": "surprise, anger, neutral" }, { "review_id": "H682ojnVPl1rD1lHf7kz7A", "business_id": "RICHQzCR4Gv_2l3maFYcOw", "user_id": "Q_xKUcyGbDeyIfzgO3r32A", "date": "2012-06-21 18:32:24", "stars": 4.0, "text": "I have never had a bad experience at Discount Tire. Friendly, fast service. They have been willing to work with me on certain situations and being a single mom with limited income this is a HUGE plus. \nI always get my tires here and appreciate the free rotations and flat repairs that come with their service.", "aspect_word": "service", "sentiment": "pos, pos", "sentiment_score": "0.8698, 0.6791", "emotion": "joy, joy, joy, neutral" }, { "review_id": "CZ3nhKaDV0Pt_w3PVsB7ig", "business_id": "to95MZH1XV_fNLOXNMZQmQ", "user_id": "Lx6f77pZfCm3mnY74oB-yQ", "date": "2014-02-06 12:13:56", "stars": 2.0, "text": "The food is great at this location but the service sucks! With the exception of Lisa, anytime she's there it's an all around great experience any other time I feel as if I could have chosen a better drive-thru to throw my money at. If you just want some num-nums shoved in your hand and you don't need sauce or straws or care if your order is correct this place is for you!", "aspect_word": "food, service, sauce", "sentiment": "pos, neg, neu", "sentiment_score": "0.8839, 0.8209, 0.4693", "emotion": "neutral" }, { "review_id": "RSydDsg27gIeeQVOqMf4TA", "business_id": "F9uM_Xa6zkweYQxImQpiAg", "user_id": "BlipT9VxSudJuezmz33etg", "date": "2018-02-08 01:09:33", "stars": 3.0, "text": "I am a huge fan of the Wingstop chain and was very happy to find out there's one near me. Wingstop is my go to when I'm craving wings to eat during the game. I prefer the traditional wings with bone over boneless because the chicken is always juicier when the bone is involved. When it comes to flavors, I typically go with Original Hot, Garlic Parmesan, and Lemon Pepper. In addition to their phenomenal wings, they also have really good french fries that are perfectly seasoned. I am a huge ranch fan so I love to dip my fries and wings in their ranch. In my opinion, Wingstop has some of the best ranch you can get at a chain. If you're craving wings then you have got to check out Wingstop.\n\nAs far as chains go, their service is decent, but nothing special. Most of the time when I order my wings in advance they're ready when I arrive, but there have been times when they have been super behind. All in all, they get the job done.", "aspect_word": "wings, chicken, flavors, Garlic, Parmesan, Pepper, french fries, fries, ranch, service", "sentiment": "neu, pos, neu, neu, pos, neu, pos, pos, pos, pos, pos, pos, neu, pos, neu", "sentiment_score": "0.5836, 0.3782, 0.4295, 0.2990, 0.4044, 0.3754, 0.2997, 0.6835, 0.6461, 0.4725, 0.3599, 0.5818, 0.5448, 0.6051, 0.6723", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1_EmmsXx64NNAldWeQ5NhA", "business_id": "W5jnx-8xydXZzG_vT5VxGQ", "user_id": "Kiuq8UvpAMWMCdI45HIpNQ", "date": "2019-03-11 19:52:27", "stars": 1.0, "text": "Horrible experience, went in to get lunch with my boyfriend and they didn't greet us the all just stared at us waiting in line for like 5mins, then the worker lady sitting at a table finally came to take our orders and mid order she just abruptly left and went to the bathroom without even saying anything.... the whole experience was not pleasant.", "aspect_word": "lunch, worker", "sentiment": "neu, neg", "sentiment_score": "0.9167, 0.7709", "emotion": "fear, neutral, neutral, neutral, joy, neutral" }, { "review_id": "0YfiAgd6KZ8UINYJJ89xyg", "business_id": "vXb4OWsjPoiBtmarfexj-g", "user_id": "EiT_pSuIb08oRn4CfwfMJg", "date": "2018-07-25 03:05:56", "stars": 4.0, "text": "Green Eggs Cafe is a local chain that serves breakfast and brunch daily. It's a cash only and bring-your-own-beer establishment. You could pay $30 for a bottle of Prosecco with free corking service if you want a mimosa with brunch.\n\nSince they did not have a Chai Latte, I ordered a Tropical Smoothie, which consisted of a blend of mango, pineapple, banana, orange juice, and ice. It was topped with diced mangoes and kiwi. It was a bit tart. Towards the bottom half of smoothie, it had a strong banana flavor.\n\nFor brunch, it was hard to decide what to get because everything sounded and looked so delicious. I ended up getting the Smoked Lox Benedict, which consisted of toasted rye bread, topped with cream cheese and smoked lox, topped with two poached eggs, hollandaise sauce, red onions, and crispy capers, and served with potatoes sauteed with rosemary (instead of peppers due to pepper allergy). It was just as I expected it to be - fresh, delicious, hearty, and filling.", "aspect_word": "breakfast, brunch, beer, service, mimosa, Chai Latte, Tropical, Smoothie, juice, ice, mangoes, kiwi, flavor, Smoked, Benedict, rye bread, cream cheese, poached eggs, hollandaise sauce, onions, capers, served, potatoes sauteed with, rosemary, peppers, pepper", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7400, 0.7744, 0.6593, 0.3654, 0.4387, 0.6004, 0.3984, 0.4223, 0.2927, 0.5370, 0.3509, 0.4549, 0.3339, 0.2970, 0.8058, 0.4220, 0.4134, 0.3951, 0.4480, 0.3506, 0.3691, 0.4618, 0.4087, 0.4770, 0.3561, 0.4494, 0.2939, 0.2485", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "mvlLsE3BlhM6AXYSdt771g", "business_id": "iMbqQ3nXS0V33EImLCqXMA", "user_id": "Fu_qcby9WYWE6GhLkMiFUw", "date": "2021-07-11 15:42:05", "stars": 4.0, "text": "We stopped at this McDonald's for breakfast on our way to Honeymoon Island park. The first thing that impressed us in how neat and clean everything was: from the entrance, to the restaurant/tables, to the bathroom. We ordered breakfast and coffee and me, not being a regular Mc Donald's coffee drinker ordered the wrong thing vs. what I actually wanted. They were very gracious with me and replaced my coffee free of charge (even though I wasn't expecting that they'd pay for a mistake I made in ordering). we ordered pancakes for our 9yr old, and breakfast sandwiches for my husband. I was good with Coffee alone. There was also a gentleman sitting in one of the tables that seemed to have a speech or developmental delay. He must be a regular and the staff was very nice and interactive with him, like he's family. That was very touching. All in all, great stop on the way to the park.", "aspect_word": "breakfast, coffee, coffee drinker, pancakes, breakfast sandwiches, tables, staff", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8556, 0.7704, 0.6689, 0.3843, 0.4477, 0.6555, 0.6001, 0.6848, 0.7723", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, joy, disgust, neutral, joy, neutral" }, { "review_id": "rCAeg7l3EOHZ30x3t2ZRyQ", "business_id": "mtjU2H7EbvkJ0gGjC8yG1A", "user_id": "bLCbO0Psj8DMrWM_Z2emDQ", "date": "2018-06-10 08:17:41", "stars": 5.0, "text": "We decided to come here over the competitor because the service elsewhere has been terrible. It's 1:15 in the morning and how could anyone be in a good mood working at this hour. Well, our waitress Gabrielle G. Was AMAZING! She went way above and beyond. She was fast, efficient, kind, funny, and the list goes on. We will come back again to see her! Thanks again!!!!", "aspect_word": "service, waitress", "sentiment": "neg, pos", "sentiment_score": "0.9195, 0.7982", "emotion": "fear, surprise, neutral, joy, joy, joy" }, { "review_id": "qGq3zivCCv5-RSd-7eDH8Q", "business_id": "9fjdQvNl1yWKCNgo0VaCyA", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2018-05-21 11:42:14", "stars": 4.0, "text": "My go to Walmart. It has most of the thing I need in great price. I like this Walmart in three different way. Grocery, daily use, and pharmacy. This is a super Walmart. So it has more items than regular Walmart. \n\nStart with grocery. They have bakery, fresh produce, deli, meat and seafood, frozen section and many more. Price is acceptable. I like the Parmesan chicken wing. This is my favorite in the deli section. I like the cream pop at the frozen section. They do have Ahi tuna grade fillet. It good for seared or sushi. \n\nDaily product includes clothing, sport items, electronic, art and craft, bicycle, jewelry, and more. I like the most is their eye glass center, you can get good pair of glass with lesser price with insurance cover. The pant and shock is my frequent item. \n\nThe pharmacy has the beauty product I need, it also has my daily care product like tooth paste, shampoo and mouthwash. Well. They are definitely very convenient for me.", "aspect_word": "price, produce, seafood, Parmesan chicken wing, tuna, sushi, paste, shampoo, mouthwash", "sentiment": "pos, pos, neu, pos, pos, neu, neg, neu, neu, neu", "sentiment_score": "0.7100, 0.4236, 0.3235, 0.3889, 0.2997, 0.4702, 0.3289, 0.1863, 0.2773, 0.2258", "emotion": "neutral, joy, neutral, surprise, surprise, fear, neutral, neutral, joy, joy, joy, neutral, joy, neutral, neutral, surprise, neutral, neutral, joy, neutral" }, { "review_id": "rgbFdYIH7MJkyp9O-UxW4A", "business_id": "mTT-0aEkx3_2RMct-nQpPA", "user_id": "Lej4AcvQu6FJSiG9WKDiHA", "date": "2017-11-29 20:42:16", "stars": 1.0, "text": "Had a prescription called into this pharmacy, even though it's not our regular one, since we were up this way visiting. Went to pick it up, they said there was nothing there under our name and sent us away. Called the doctor back and he said he 100% sent it in and called the pharmacy to check, and they said they received the call. Go back to the store to pick it up, they said they never had the prescription and can't fill it because we don't live here. Well, which one is it? You don't have it or can't fill it- turns out they wouldn't fill it until we proved we lived in the area. Wtf? Bad service.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8528", "emotion": "neutral, neutral, neutral, neutral, surprise, disgust, neutral" }, { "review_id": "XPWq0KCTqXN52sYi3XW1pQ", "business_id": "lZ2hiZ25W2lMbW-DqoCxbQ", "user_id": "WwulXySQN8t2hwqH_yWurA", "date": "2018-03-27 20:55:06", "stars": 5.0, "text": "Ice cream mochi balls, mini pastries, macaroon displays, a built-in brewery/coffee shop, and samples through-out the store? Yes, please! \n\nI've been here three times within a week- browsing while I scoop up a sample of guac and proceed to bag some fruit for some at-home smoothies. The fresh offerings are great. The produce area includes lots of exotic fruits I've never heard of and even allows you to buy huge aloe leaves or full coconuts. \n\nThe hot food bar is delicious as well. I came here for lunch and got shepherd's pie, veggies, and Mac & cheese for about $10. There is also a fresh 'Thai Salad' bar and pizza bar. There is a window where you can order complete meals such as burgers, brisket sandwiches, salmon, chicken dishes, and much more. \n\nThe signage in this store is fun as well. There's a spot where you can buy individual beers and it's labeled \"single friends\". There's also a refrigerated display that says \"elevate your party\" and includes little ingredients to make fancy appetizers and charcuterie boards. \n\nThe staff are amazing. So many people offered to help me in the store and the cashiers have always been bubbly- asking me how my store experience and day were going. Thanks! \n\nI also spent all day working from the cafe one day. The WiFi worked great, there were plugs available and it was nice to not have to leave for lunch. I also want to try the healthy smoothies from the cafe next time!", "aspect_word": "Ice cream mochi balls, pastries, macaroon displays, guac, smoothies, offerings, produce area, fruits, aloe leaves, coconuts, hot food bar, lunch, shepherd, pie, veggies, Mac, Thai, Salad, bar, pizza bar, meals, burgers, brisket sandwiches, salmon, chicken dishes, signage, beers, refrigerated, ingredients, appetizers, charcuterie boards, staff, cashiers, cafe, WiFi", "sentiment": "neu, neu, neu, neu, pos, pos, pos, pos, neu, neu, pos, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, pos, neu, pos, neu, neu, neu, pos, neu", "sentiment_score": "0.4111, 0.3272, 0.4145, 0.3745, 0.2978, 0.4931, 0.4779, 0.3383, 0.3751, 0.4922, 0.4887, 0.8244, 0.4208, 0.3638, 0.4540, 0.4999, 0.3898, 0.4118, 0.3674, 0.4775, 0.6505, 0.6539, 0.4482, 0.5206, 0.4647, 0.3307, 0.4807, 0.3816, 0.3348, 0.4549, 0.3577, 0.7355, 0.3539, 0.1947, 0.5156, 0.3498, 0.7780, 0.3920, 0.5025", "emotion": "neutral, joy, neutral, joy, joy, neutral, neutral, joy, neutral, neutral, surprise, joy, joy, joy" }, { "review_id": "fAYeQ7eFkSZsddHhBBXy2A", "business_id": "z7PoXzV8iQgN-D3r6_wnEA", "user_id": "6ObFF8-uKnOAlXuSH4TlyQ", "date": "2016-06-08 06:56:58", "stars": 5.0, "text": "I've lived in the area for a few years and how I did not know that this ups store was here is beyond me. This little store tucked away in the Safeway shopping center is so much more convenient than heading all the way to Silverbell. Open Monday through Saturday and they offer a variety of services from office printing, to 24 hour mail box access in addition to your run of the mill UPS shipping needs. They've got you covered.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "7i0zENwGtCi1zR4dYEuWiw", "business_id": "ND_bmWKl3WodaIBe80UCNQ", "user_id": "KwRH-AC-R077WT4pfkiYLw", "date": "2014-05-19 03:02:30", "stars": 1.0, "text": "I arrived with one simple task: print a document.\n\nThe employee instructed me to use the computer and send it to the printer... after which, nothing happened. Tried another printer, also broken.\n\nI stood for a few minutes while a second employee tried to figure out why the printers weren't working. They asked if I was in a hurry and I explained that I was because I had to get to the clerk's office before work. This task shouldn't have taken more than 30 seconds especially since I was the only customer in the store. Until, that is... a new customer walked in. At that point, both employees started chatting up the customer and left me standing there by the still-broken printer. \n\nI quietly waited another minute or two, fully conscious that I was now being completely ignored and given subtle hints to leave since they couldn't help me (and my project would only give them a few bucks anyway so it wasn't worth their effort). So leave I did, explaining that I would try somewhere else. Employee's response? No apology, no suggestions, no help. Just \"bye.\"\n\nUPS store, what crappy customer service. You definitely lost my future business. OK bye!", "aspect_word": "employee, printers, clerk, employees, printer, Employee, customer, service", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8058, 0.7341, 0.4557, 0.5012, 0.6934, 0.4977, 0.7078, 0.6884, 0.6197", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, sadness" }, { "review_id": "jQLo4SQQnZWfJdpMTxZwvw", "business_id": "qSiE0vDy2TJis8jNkoa4ig", "user_id": "vALpp2IgoeeyiRoH1qRMuQ", "date": "2019-04-24 23:38:59", "stars": 3.0, "text": "The kids and I have tried to come here for breakfast on the weekend, but it's always too packed. We finally made it happen a few weekends ago when Papi was out of town. \n\nAt the time this was the closest Waffle House to my neighborhood...It looked like the brand new one on Waters was open yesterday when I drove by! \n\nI guess Waffle House is nostalgic for me. In my high school and college days a Pecan Waffle or patty melt always hit the spot after dancing all night at the club. It was also a good place for me and the boyfriend at the time to come for breakfast...no need to get all fancy and show up with bed head. Back then they had a special menu where you can pick all you can eat items made to order. If always get teased by the roommate for not eating bacon or not putting enough syrup on my waffle. LOL memories.\n\nSince I'm not a frequent diner I notice the menu options are always different. Same food...just presented in different value deals. \n\nThe food is just basic diner food. I like it better than Denny's or IHOP. It's small, but you can see how everything is being cooked and the service seems to be consistent across all waffle houses in every state I've tried one in. \n\nI guess I won't need to come to this location any longer now that there's one closer to me. I at least got to eat here once.", "aspect_word": "breakfast, House, Waffle, menu, bacon, syrup, diner, menu options, food, diner food, service", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8602, 0.3761, 0.3949, 0.3412, 0.7924, 0.4654, 0.3142, 0.3877, 0.4323, 0.3899, 0.3347, 0.3116, 0.3124, 0.5119", "emotion": "sadness, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, anger, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "0ptibw7oUE4aZraWE5ow7w", "business_id": "gu6p1iUCr0XxdQmR3raLPw", "user_id": "_kcHxYPXRYjU4hk2xtCO0w", "date": "2015-06-19 16:52:22", "stars": 4.0, "text": "I can't attest to the food at Sonic since I only come here for drinks or desserts. I think their shakes and sundaes are the best in the fast food circuit. Mainly because they aren't stingy with their toppings. They will really hook you up. The service is usually pretty fast, although the credit card machines can be inconsistent.", "aspect_word": "food, drinks, desserts, shakes, sundaes, toppings, service, machines", "sentiment": "neu, neu, neu, pos, pos, neu, pos, neg", "sentiment_score": "0.4991, 0.8806, 0.8576, 0.7027, 0.4701, 0.4111, 0.7218, 0.2720", "emotion": "neutral, neutral, anger, neutral, neutral" }, { "review_id": "YadQ6dJyKnMxgpoFrcQbdw", "business_id": "M5Nq0X3qbnafEVrTC5fvCw", "user_id": "HU7mGkNrI0jJ0Ha6rqZY1g", "date": "2012-12-26 02:36:15", "stars": 4.0, "text": "I pick up candy and anti-depressants at this CVS. Occasionally, I get an energy drink if it is THAT kind of day. They have everything you would expect and more. \n\nI find it strange that a pharmacy/drug store that should be focused on health carries cigarettes. They do not, however, carry rolling papers. Weird. \n\nI refuse to get a CVS card and the employees always have a card they will scan to save you some money. \n\nIf you need some pills and this place is close, you won't go wrong here.", "aspect_word": "drink, employees", "sentiment": "neu, neg", "sentiment_score": "0.4030, 0.6961", "emotion": "neutral, neutral, neutral, surprise, neutral, disgust, neutral, neutral" }, { "review_id": "MGnHpNDDY5jGDcGprQmJdw", "business_id": "7c8jWhbbJ4jcHCeXK2u5ng", "user_id": "d-5yyM6MhGyJpELb3uDJtw", "date": "2014-05-08 17:27:09", "stars": 3.0, "text": "Even though I only pay $19.99 a month to work out I would still prefer my experience to be good. I have been at this gym for 2 yrs now and it has only gotten worse. If it's not staff flirting with other guest, or favoring their \"regulars\" you get a mumble of a hi or just a stare. I don't know how much they get paid but it's obviously not enough for them to check the tanning beds when someone is done; in my last few times of tanning I have had to clean up after the person before me and it's gross. The manager has talked to me about it and said how sorry she was and put up a sign but that hasn't helped at all.", "aspect_word": "staff, tanning beds, tanning, manager", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.8893, 0.3195, 0.3378, 0.8672", "emotion": "neutral, joy, sadness, neutral, disgust, sadness, neutral" }, { "review_id": "7NYtz4rZzicJFNJBckxfNQ", "business_id": "vlTeXZCYdD26eXRJk4Ss-Q", "user_id": "p10QQWr9WLJXKuk-J7iI_g", "date": "2018-07-24 19:50:21", "stars": 5.0, "text": "Service and food has always been fast and great but also My battery died at Sonic on New Shackle Island Saturday night at 11 pm. There employees are the best. One of the Watresses brought her Jeep and one of the young men from inside jumped my van off. I can't say thank you enough Sonic employees", "aspect_word": "Service, food, employees", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.9126, 0.9057, 0.7942, 0.3863", "emotion": "sadness, joy" }, { "review_id": "rUUjXm3VVYFbL3iwqxK7KQ", "business_id": "StvwzSjNX5Aki0yBafTcmA", "user_id": "jumoHKXNfCa_383VLl9K0w", "date": "2015-11-26 22:50:55", "stars": 4.0, "text": "This is where my husband and I get our morning coffee when we are in the area visiting family. I always have a complicated order, and it is always met with a smile. The staff here are great, above average staff for a Starbucks in my experience. They are super friendly, have never messed up my order, and have been very accommodating. For example, I wanted an egg and cheese breakfast sandwich the last time I was here, and they were out of them. The cashier offered to take the sausage off of a sausage, egg, and cheese for me before it was heated. \n\nI've never been able to sit down and enjoy my coffee in-house, as the tables are always full when I stop by.\n\nThe reasons it is a four and not a five: 1. I always order my drink extra-hot, and sometimes I still get it regular temperature (not a huge deal as I just go home and microwave it), 2. During busy times they run out of different food items quickly, and 3. It is a small Starbucks and is always very crowded with a constant line (though I think they handle the volume of business generally well).\n\nI'm only picky about a few things, and my coffee is one of them. I always know when I come here that I will get what I'm expecting and will get great customer service (much appreciated, especially before I get my morning coffee!).", "aspect_word": "coffee, staff, egg, cheese breakfast sandwich, cashier, sausage, cheese, tables, drink, temperature, food items, Starbucks, line, business, customer, service, morning", "sentiment": "neu, pos, pos, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neg, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.6019, 0.8391, 0.8113, 0.4541, 0.4783, 0.2610, 0.5598, 0.6164, 0.4370, 0.4669, 0.5737, 0.4914, 0.6406, 0.3465, 0.4079, 0.3578, 0.3978, 0.2741, 0.6298, 0.6631, 0.4342, 0.4846, 0.6957", "emotion": "neutral, joy, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "Ez0vZrZ4K7z9dGANwtUu4A", "business_id": "afHlRNogTUWOTXmtg3K4Eg", "user_id": "FA_AQmx165A87sMsGnOGSA", "date": "2011-01-07 04:16:13", "stars": 5.0, "text": "I've been using the KoP Jiffy Lube for about a year now and have never had an issue--the first few years of my car it was always serviced at the dealer but after moving from AZ I will not go to the local Toyota Dealer (Sloane of Devon because they outright lied to me about a repair being necessary). The extras are never high pressure and you can always find a coupon on-line. Only minor gripe is that they were out of stock of the rear window wiper blade on my Matrix.", "aspect_word": "rear", "sentiment": "neu", "sentiment_score": "0.3933", "emotion": "neutral, neutral" }, { "review_id": "kE76wQ--APRtPZhmv-o_WQ", "business_id": "ZAfqaYutDUaLXkRP-66b3Q", "user_id": "UuJ6qehr0ZmwME_OK1ThVg", "date": "2015-06-09 19:08:02", "stars": 2.0, "text": "Service at this place has been terrible each time we have gone. I have had nothing better than mediocre food. The presentation is not great. It does not live up to other TGI Fridays we have been to. Sucks that it's the closest one to our house, as we will not frequent this place again.", "aspect_word": "Service, food, presentation", "sentiment": "neg, neg, neg", "sentiment_score": "0.9132, 0.8071, 0.8128", "emotion": "fear, sadness, neutral, neutral" }, { "review_id": "KvheMxzMNjhcJFn4EZLmzw", "business_id": "FNjY9rzdB0j-DYuKC0DmOw", "user_id": "qcf3A5mtPntTmmSfADo6tg", "date": "2017-04-05 01:54:24", "stars": 4.0, "text": "This Target has a Starbucks now! I just noticed it! I know it wasn't there the last time I came in! And I have a feeling that this is one of three reasons why Clearview Mall remains open. The rest of the mall has been hit by the zombie apocalypse.\n\nThey have bins for recycling plastic, glass and soda cans by both entrances. The entrance by Veterans is unpleasant due to the traffic in the parking lot, and I really believe that people forget how to drive in parking lots. I usually go to the parking garage and then enter on the 3rd floor of the garage into the 2nd floor of the Target. The registers are usually quicker there as well.\n\nIt is a bit on the small side, though it is two floors because of the space given in the mall. But, you can find anything you need quickly and easily. There is just less stock. I always love browsing every time I come, just to see what is new and hot. The aisles are free from debris and they seem to make sure to not have the stock needing to be put out in the middle of everything, which is nice.\n\nThere isn't much not to like about this Target.", "aspect_word": "Starbucks, soda cans, parking, stock", "sentiment": "neu, neu, neg, neu, neu", "sentiment_score": "0.5132, 0.4987, 0.3083, 0.3071, 0.2934", "emotion": "surprise, neutral, disgust, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "3Aoxg9v2K-WzAV6Y_tVeVQ", "business_id": "gEoAZG2OLwnYo26zh31P1A", "user_id": "FylsCnmXes7dqeIjjWHszA", "date": "2013-10-04 19:00:39", "stars": 1.0, "text": "We arrived into Boise at 10:30pm after a 7 hour drive and were hungry. Got the number from our hotel clerk and called in an order. Was quoted 30-40 minutes. An hour after I ordered, I gave them a call and asked about our order. \"Should be there soon.\" 15 minutes later I get my pizza.\n\nMy bread sticks were a little singed and both those and the pizza were lukewarm. Our sausage and pepperoni pizza were sadly lacking in the topping department. One slice literally had 2 pieces of sausage and 0 slices of pepperoni. \n\nWorth $20? Me thinks not.", "aspect_word": "pizza, bread sticks, sausage, pepperoni pizza, topping, pepperoni", "sentiment": "neu, neg, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.6441, 0.5141, 0.6342, 0.6440, 0.4174, 0.3453, 0.3735, 0.3122", "emotion": "neutral, neutral, sadness, neutral, surprise, neutral" }, { "review_id": "rUJWpuerC2ivlLE6PhiTEQ", "business_id": "bBdrihFoZSZa6Nwrx66miA", "user_id": "-Fyi0J0MoIFz5g9T-wtS4g", "date": "2014-05-14 04:13:46", "stars": 4.0, "text": "ALWAYS A CASTLETON AREA FAVORITE\n\nSometimes a parking lot says a lot (no pun intended). \n\nFor a chain restaurant, this particular Olive Garden really gets it. \n\nIn an industry that suffers 100% turnover each year, this Darden location can boast managers and servers -- AND CUSTOMERS -- who have been around for years. \n\nSo, like tonight, when we weren't sure where we wanted to grab a bite, we opted for this well-run Castleton-area favorite whose parking lot is always full when others are empty. (Sorry Applebee's.)\n\nOne drawback: no TV at the bar to check headlines or scores.", "aspect_word": "parking, managers, servers, bite, bar", "sentiment": "neg, pos, pos, neu, neu", "sentiment_score": "0.5268, 0.4821, 0.4835, 0.5664, 0.8420", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "27txTRZklMeQTCa_2aIxkg", "business_id": "hYGjXj9Iy-CEvj0EXBVppg", "user_id": "-YAXThScggsREXhutAHkAA", "date": "2021-11-09 19:31:04", "stars": 5.0, "text": "This Whole Foods sits right on Broadway in the heart of Midtown and is your true downtown/city location equipped with parking garage, escalators and limited space!\n\nWe were staying nearby on our most recent trip and popped in to grab a few snacks and drinks for the hotel room. We were greeted immediately upon coming up the escalators from the parking garage and this friendliness continued throughout the visit. We asked our cashier for recommendations and directions somewhere and she was happy to help us out!\n\nThe store itself is your standard Whole Foods and features all your favorite things such as the hot bar, bakery area, coffee bean station, meal kits, etc...all with a little Nashville flare provided by signage and rogue guitars around the store!\n\nParking can be tight, but the garage is fairly roomie for the building itself. You can enter directly on Broadway or on the side street with the only exit being that on the side street. They validate your parking with purchase, so make sure to take your ticket inside!\n\nOverall, great Whole Foods location is a fantastic area of the city!", "aspect_word": "space, snacks, drinks, cashier, bar, coffee bean, meal kits, Parking", "sentiment": "neg, neu, neu, pos, neu, neu, neu, neg", "sentiment_score": "0.5251, 0.6593, 0.7989, 0.3225, 0.2240, 0.3725, 0.4214, 0.4203", "emotion": "surprise, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "y1nGmGY4DbVe6dCWuf9S-A", "business_id": "9pk6glXa0hm0gKqhaihd4w", "user_id": "EryvaUTsMnk26eiauFWapQ", "date": "2021-04-14 23:36:14", "stars": 5.0, "text": "My hubby and I were in the Garden Center having a difficult and expensive time picking out items that we needed to get onto the bus. Was not happening. We were discouraged and about to give up. Then swept in the Awesome Steven B. Not only did he find us exactly what we Needed but all of it was bus friendly. We spent 60 dollars and got the Perfect items for our project. You are our Hero Steven B. Thank You So Much!!!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "sadness, neutral, neutral, neutral, joy" }, { "review_id": "KfN49_FFBcaGME3_bMuZyA", "business_id": "wcpL6sD6jKsBO0tbdK2KEA", "user_id": "v_kJH2zS3eyosKjeFCsAeg", "date": "2021-02-02 09:26:46", "stars": 5.0, "text": "Is there a restaurant that is always there for you - through the good and bad - more than McDonalds is? This location always delivers a solid experience. The drive thru staff are always super friendly, and the service always seems to be quick, and more importantly - accurate! I probably frequent this location (more than I should) for breakfast after working third shift, a last minute dinner option, and everything in between, and I am always satisfied!", "aspect_word": "staff, service, breakfast, dinner", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.3937, 0.7753, 0.6708, 0.7632", "emotion": "neutral, joy" }, { "review_id": "hnchiPqOIDIFY2GbJZBkxg", "business_id": "MPQww2b74ASo1CW05BpubA", "user_id": "tHsxcCUUQYkypUxssH48yg", "date": "2012-11-04 00:11:41", "stars": 5.0, "text": "I don't like Subway. I live in Phila. where the hoagie was invented. I would never go to Subway when I have some of the best hoagie bread, meats and hoagie making workers throughout our region - yes, I am a total food snob. \n\nWith all that said, when you need to feed some men working in your home and there's a Subway nearby - well, this Subway location/franchise is very good. The employees are nice and pleasant - and they make a decent sandwich at a good price. And the place is very clean.", "aspect_word": "hoagie, meats, food, Subway, franchise, employees, sandwich, price, place", "sentiment": "pos, pos, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.4170, 0.3929, 0.3167, 0.4212, 0.2636, 0.8157, 0.6751, 0.7391, 0.6239", "emotion": "disgust, neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "ZwrSSTtgRD-vSd9jYfEyAg", "business_id": "nXG84STJU1y_AvevXABHuA", "user_id": "4g_jqcFM46xbHGkGbsRgHQ", "date": "2021-03-13 16:40:22", "stars": 1.0, "text": "I don't really expect much from McDonald's but I do think they should offer the products that are advertised and that they have available. I asked for a vanilla shake and that was fine but when I asked for a shamrock shake I was told they didn't have them. I'm unsure for shamrock shakes are made (is it something added to a vanilla or does it require an entire new machine and mixture?). Regardless I watched as someone sitting in a mobile order pick up spot was handed their shamrock shake after being told they didn't have any. I asked the associate if it had literally just broken before I asked for one since the other customer was being handed one right then and she looked surprised and gave some roundabout excuse.\n\n I understand that some things are harder to make or a pain for the workers but it is an offering and advertised everywhere. If you were actually out I would understand but blatantly lying and then doubling down is rude, unprofessional, and horrible customer service.\n\nIf you're here looking for a review on the rest of my order... the food was mediocre at best as most McDonald's are - thrown together and sitting under a heat lamp slowly becoming the cardboard from whence it was created. I do frequent McDonald's on rare occasions but being lied to (to my face) is new.", "aspect_word": "shake, shakes, workers, customer, service, food, heat", "sentiment": "neu, neu, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.3170, 0.3062, 0.3529, 0.2941, 0.6352, 0.7223, 0.6012, 0.6484, 0.3115", "emotion": "neutral, fear, fear, fear, surprise, neutral, anger, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "maLmGmpA9OCPAP0L3qjkTA", "business_id": "nIitlcVPluCbjA6fbKJhJA", "user_id": "Ae4uXwFHp-5fGrt6OONaXw", "date": "2012-08-23 21:38:25", "stars": 2.0, "text": "This is the Starbucks located in the Safeway grocery store. I have gotten coffee here twice thus far. \n\nBoth times service was on the slower-then-typical side in my opinion. The first time there was employees being trained, which was explained when I ordered, so I knew to expect a longer-then-normal wait.\n\nThe second, most recent time, there were more employees working but service was still so slow from beginning to end. \n\nTo top it all off, right after I got my drink another customer came back with her iced tea because there was some sort of small, flying bug in it. Gross. I won't bother with this location again, there is a stand alone Starbucks directly across the street (with a drive thru even!!)", "aspect_word": "coffee, service, wait, employees, drink, iced, iced tea", "sentiment": "neu, neg, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.6157, 0.6870, 0.7320, 0.5905, 0.7445, 0.7668, 0.4807, 0.4252", "emotion": "neutral, joy, neutral, neutral, disgust, neutral" }, { "review_id": "DBafspSb5SY0rus47bUB7Q", "business_id": "-2CPhK6ik9ZBgFX_F-dkxQ", "user_id": "Hi10sGSZNxQH3NLyWSZ1oA", "date": "2019-12-06 09:48:48", "stars": 2.0, "text": "Should be renamed Snubway because I usually Snub their sandwiches for sure.\n\nThis Subway is located right next to the Lebanese restaurant that I like in the northwest suburbs in Tampa and my friend doesn't like Lebanese, so she got a sandwich from here (which I bought for her) while I got some kabobs and shared them with her and she ate her Subway next door at the Lebby place and they didn't mind.\n\nI had some of her sandwich and it was as awful as most of them are but I add one star because the person making her sandwich was friendly to us and laughed at my jokes.", "aspect_word": "sandwiches, sandwich, Subway", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.5300, 0.6811, 0.4682, 0.5266, 0.4841", "emotion": "neutral, neutral, disgust, neutral" }, { "review_id": "SYu46FifsnyewJoMeVp7ng", "business_id": "vASuBvl4tCXot56g4U9_Hg", "user_id": "hKs82ZFJj6EyVD_64ppN3w", "date": "2016-02-28 23:25:46", "stars": 5.0, "text": "Was impressed with the speed of service and information I received at the pharmacy drive-through. The pharmacist informed me gracefully that they did not except my insurance but gave me a couple alternatives. I found out that Z pack only cost 35 bucks and was in a hurry so I went ahead and filled. Good staff plenty of parking easy in and out", "aspect_word": "service, pharmacist, staff", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.7141, 0.4053, 0.3172, 0.8141", "emotion": "surprise, joy, surprise, neutral" }, { "review_id": "A5PoSLAAmWQmQ3KElkHS0g", "business_id": "g9-krE9nt-pyIcKhuUO3-A", "user_id": "Ar0N1xDcWMCfdF1ZwcYdZg", "date": "2017-04-02 00:25:01", "stars": 2.0, "text": "This subway is the closest to me from my school. I stopped going here because there is a male employee who is is SO rude. There are only a few people that work there so you may know who I'm referring to. He always acts like its a pain if I have a coupon or don't want to make my meal a combo. On one occasion he literally walked away from me while I was trying to bring up a coupon and I just left. And you can forget it if he's making your sandwich. He skimps on everything. He shakes the meat off the scooper until there's only a little left. I was a loyal customer there. The Indian women is so sweet and always makes conversation with me, but he's the complete opposite. I travel the extra five minutes to a different subway for better service and portion size.", "aspect_word": "male, employee, meal, coupon, sandwich, meat, Indian women, service, portion", "sentiment": "neg, neg, neu, neu, neu, neu, pos, pos, neg", "sentiment_score": "0.5754, 0.8049, 0.8488, 0.4179, 0.7819, 0.5080, 0.4139, 0.4138, 0.3229", "emotion": "neutral, anger, neutral, sadness, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "nNTzNVt4xdN1zNRJZv9L5w", "business_id": "OjMEHt2F0PzJg7tb9mrTiA", "user_id": "HjyeYbnxg20fzRK7jyqPHg", "date": "2017-04-28 18:20:19", "stars": 5.0, "text": "My review stands as it is. I would reiterate all of it, I love Chick Fil A & especially this location. \n\nBut I wanted to add on. I recently hosted a fundraiser here for a Dog walk that I'm participating in. The staff was easy to work with and beyond helpful. In addition to giving us a portion of sales, they gave us free promotion coupons and a wheel. The wheel was AMAZING and attracted tons on people & lots of donations. \n\nThank you Chick Fil A!", "aspect_word": "location, staff", "sentiment": "pos, pos", "sentiment_score": "0.5868, 0.8229", "emotion": "neutral, joy, joy, joy, neutral, joy, joy" }, { "review_id": "Z0vGxa7EgOataT-Hc8zOsA", "business_id": "aFLM_Vow8OMcMK3NJWJ8pQ", "user_id": "IB_sYwoVgvgRVw6_G47Gfg", "date": "2018-11-06 00:33:34", "stars": 1.0, "text": "Wow. They consistently mess up my order. I think it turned into a game for them. You know how at Starbucks they intentionally write your name wrong? At KFC they see how creative they can be in messing up your order. I keep trying to give them another chance but I gave up after seeing mold by the soda machine and under the rubber mats; I will bet anyone real money that they have never cleaned their lines because it smells like a fermenting loaf of bread near that soda machine.", "aspect_word": "soda, lines", "sentiment": "neu, neg, neu", "sentiment_score": "0.4889, 0.3517, 0.4704", "emotion": "surprise, anger, surprise, disgust, neutral" }, { "review_id": "oUvsiVmfqQh5tCEPCWKPvQ", "business_id": "naN3lrbHYjCTVZjBgFb53Q", "user_id": "Gg0Tx1vGy-Wuswq0Txp4Ww", "date": "2013-09-28 19:44:49", "stars": 3.0, "text": "If you like Starbucks this is a good one. Not a whole lot of space inside, but if you are looking for a quick coffee and friendly staff who even remember your order this will so the trick. \nThere are not many coffee places in the area so this is the best option.", "aspect_word": "space, coffee, staff", "sentiment": "neg, pos, pos, neu", "sentiment_score": "0.5544, 0.6676, 0.8804, 0.3977", "emotion": "neutral, neutral, neutral" }, { "review_id": "3-82CpPIIykZb2ELc-YpwA", "business_id": "KMOdAh08FHEfOJoY0d2QxQ", "user_id": "KQ6JYkLGz9jDTR94kIefMA", "date": "2019-11-08 17:18:09", "stars": 1.0, "text": "I do love papa johns pizza but I hardly ever pick it up mostly delivery but I stopped Here on lunch break only to be discussed to see and find out that these guy will go to the bathroom take ya order and then make ya food with there bare hands .There has to be some kind of procedure for washing your hands while cooking", "aspect_word": "pizza, lunch, food", "sentiment": "pos, neu, neu", "sentiment_score": "0.4233, 0.5069, 0.5798", "emotion": "fear, neutral" }, { "review_id": "u_8g13EIhyTIrh6fHyqwnw", "business_id": "Qb6nmZufUu9GOiAiKzBOrw", "user_id": "nwKY7tnHE-QqAn1AMN1RsA", "date": "2021-05-03 02:44:06", "stars": 1.0, "text": "I got my haircut the other day and it is hands down the worst haircut I've ever had. The hair on the right side in the temple area was 3/4 inch longer than the left side. The back was very uneven as us the top. I had longer hairs sticking out all over. I'm wondering if Becca knows how to use scissors. It was so bad I let my wife fix it and although she has offered before I've never let her cut my hair. Too bad you can't give negative stars.", "aspect_word": "haircut, hair", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.4401, 0.5247, 0.6523, 0.3789", "emotion": "disgust, surprise, sadness, neutral" }, { "review_id": "Vr_SiYhnczA3SFFdqE07tQ", "business_id": "CB9wKiWLAwP6acj9Ld9uJg", "user_id": "I9z5h33tb6C4OcDxXWdbiA", "date": "2016-07-20 14:33:27", "stars": 2.0, "text": "eh this place is okay, not my favorite Dunkin' to go to but okay. The staff isn't really that nice, and they don't care about customers too much. They rush and mess up orders and some of them are rude. If you are in the Drive Through good luck they hardly care about those people as well.", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.8612", "emotion": "neutral, disgust, anger, neutral, neutral" }, { "review_id": "DGBet2JlvKpCUhFcYKy8nQ", "business_id": "u86rWYwiqTDk-c17qorF6w", "user_id": "hHs31g_E-DeiWHsWYM3BJg", "date": "2018-12-07 19:52:07", "stars": 1.0, "text": "I was surprised excited when the WingStop opened close to my work, I completed an order online to avoid waiting.\n\nI arrived at 1:18 per online my order would be ready at 1:19. The front cashier took my card and I paid. I stood around and waiting and finally at 1:29 I asked if my order was one of them on the shelf. Her response was no, I asked if she was sure and she confirmed my name and said yeah, sorry. \n\nThe entire time I was there one of the cook consistently ran his fingers through his hair and never washed his hands. \n\nOnce I opened my order I realized that the cheese I paid for was missing. I called back to let them know the girl said she processed my refund then hung up. \n\nI will not be returning.", "aspect_word": "front, cashier, cook, cheese", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3684, 0.2588, 0.6757, 0.3777", "emotion": "surprise, neutral, surprise, neutral, sadness, neutral" }, { "review_id": "mVEUbhNO4h7WhnOHdmajvg", "business_id": "GNrZxUMFyBCjei_-gfVjjg", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2019-12-06 20:02:22", "stars": 4.0, "text": "New Starbucks that filled in the gap between the downtown Wilmington and the Chadds Ford location. Be prepared to wait in line at the drive-through. My wait was 10 minutes. It would probably have been faster to preorder and pick up. The good news is that the brewed coffee was very fresh.", "aspect_word": "wait, brewed coffee", "sentiment": "neg, pos", "sentiment_score": "0.4422, 0.5437", "emotion": "neutral, surprise, neutral, joy, neutral" }, { "review_id": "ex-jmc2tN3g5a7qqOOKt-A", "business_id": "-HWc5-NQLKBIIlBcDMfKCw", "user_id": "m1MO8sRSWk-sUJKxuFgrew", "date": "2014-12-01 01:54:58", "stars": 2.0, "text": "I just had delivery from this location. I am not impressed. It took an hour and a half to get my pizza delivered to me. When I finally did get the pizza it was barely warm and greasy. I gave two stars not one because my mom thought the pizza was still tasty. Needless to say I won't be ordering from this location again.", "aspect_word": "pizza", "sentiment": "neu, neu, pos", "sentiment_score": "0.5536, 0.4111, 0.5046", "emotion": "neutral, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "Eyhou1hco2G8IUgKO1av-Q", "business_id": "t5xOcXSHGfJPevy_gavrDA", "user_id": "2-Wk7uOMuVHP74e3HuCZ-Q", "date": "2016-07-23 15:39:02", "stars": 1.0, "text": "Language barrier is too much to overcome. They tried to argue with me at the window saying I said bacon, when I said steak. If you can't get someone who speaks English at your order window, then I just can't recommend your drive-through. They also don't have the selection that other DDs have. I will make the longer drive to the good one on 29 in Collegeville instead of this one.", "aspect_word": "Language, bacon, steak, selection", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.6285, 0.5732, 0.7112, 0.4133", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "Tq2aYJVJNuEJwC-7l32Qmw", "business_id": "0Jj75hgzOh6rnaI0dOgLmg", "user_id": "VMLDVK6ANh-CnDxQNIAEEw", "date": "2014-07-29 16:20:44", "stars": 4.0, "text": "Hey...They pick you up, that's great!\n\nI've been using Enterprise Rent-a-car for a long time and they've always delivered. They may not be very precise on their timing but I know with them I have to add a buffer of 15 mins to 20 min to my calendar.\n\nAlthough I usually use Orbitz or Expedia to rent cars, I got a better deal going through the Enterprise web site. On the phone, they had a great attitude. In person, they were good. I returned the car and they gave me a ride home.", "aspect_word": "attitude", "sentiment": "pos", "sentiment_score": "0.5112", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "uVsYpAGfEP6zD90W55I8Gw", "business_id": "rWGNkRRNSIcQBPL1iiOZKw", "user_id": "JB_uYhuYPIZJrM45Bdg_Jg", "date": "2015-08-08 05:03:34", "stars": 3.0, "text": "As far as Pizza Huts go they are good. Don't expect much more than a greasy pan pizza but this is the only Hut that will listen when I ask for well done pies.\n\nThey are quick and have friendly staff.\n\nHowever sometimes the prices have been rung up incorrectly. I explain the issue and it's fixed but would like to avoid the awkwardness of that.", "aspect_word": "pies, staff, prices", "sentiment": "pos, pos, neg", "sentiment_score": "0.6801, 0.8438, 0.8440", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "oOSNcoA5gBdEby2vmEfayA", "business_id": "P5Wq5OwEJ0Zz7piLoToXDA", "user_id": "G_hbkZzbDOJAwhnJ4HtQfQ", "date": "2016-03-26 22:04:30", "stars": 3.0, "text": "There's a reason they call it Crapplebees. I only went because Stevie picked the place after his baseball game. Everything o. The menu is so average and stale. They try to kick it up with fresh sounding ingredients but it falls short of hitting the mark. I had the quesadilla burger which was seated nicely with a crust but extremely greasy. The mac n cheese was exactly what they said it was, Kraft from the box. Truth in advertising. It's serviceable food but $53 for 4 of us to eat an average lunch is unacceptable. Lower your prices to meet the level of food you serve. $12 for a Drama burger? Yes. $12 for Crapplebees burger? Heck no!", "aspect_word": "menu, ingredients, quesadilla, quesadilla burger, crust, mac, n cheese, serviceable, food, lunch, prices, burger", "sentiment": "neg, pos, neg, neu, neg, neg, neu, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6749, 0.6268, 0.2949, 0.3333, 0.3947, 0.2787, 0.3310, 0.4172, 0.3567, 0.4627, 0.7098, 0.4052, 0.3988", "emotion": "neutral, neutral, neutral, disgust, neutral, joy, neutral, neutral, disgust, neutral, surprise, surprise" }, { "review_id": "ZuIfph5uwzz-sCKU4Q6JwQ", "business_id": "5H8WYKx5hayYr9e88w5uug", "user_id": "vivFH2_uIcOyqel-cHmxLA", "date": "2010-03-01 14:39:32", "stars": 3.0, "text": "The place makes a delicious burrito but you will pay extra for just about everything in it. I had the Ancho Chile BBQ Burrito --- containing mole inspired BBQ sauce with chiles, hickory and smoky mesquite sauce --- and I paid extra for the salsa the place recommends you have with it. Too bad they don't state on the menu that you'll do that. My husband was charged for vegetables that he thought were part of the choices you had when working with an employee to assemble a burrito. We would have known that this could occur if any of the employees stationed behind the counter spoke above a mumble. It's possible they were afraid to because the manager of the place was pretty much an unfriendly you know what! \n\nStill the burritos were decent --- just show restraint when instructing how to put yours together or you will pay big time!", "aspect_word": "burrito, BBQ Burrito, Burrito, sauce, chiles, mesquite sauce, salsa, menu, vegetables, employee, employees, counter, manager, burritos", "sentiment": "pos, neu, pos, neu, neu, neu, neu, neu, neu, neg, neu, neg, neu, neg, pos", "sentiment_score": "0.6689, 0.3238, 0.3442, 0.4974, 0.4075, 0.4755, 0.3766, 0.7770, 0.5003, 0.5543, 0.5606, 0.7268, 0.5998, 0.8675, 0.4098", "emotion": "neutral, joy, sadness, anger, fear" }, { "review_id": "f0Tqf-gR-jP9sbCfF5YhnA", "business_id": "y-Zx4DHEsDPmVAwlo0m40w", "user_id": "GIMg5oHqsJXdRq_7tR2jjQ", "date": "2008-12-24 09:19:50", "stars": 4.0, "text": "These are like radtastic 7-11's combined with the coolest ABC's that ever existed. So why on Earth do we not have these in good ol' Cali? \n\nThe things that stood out the most to me was a very cool coffee bar with tons of different types of creamers: hazelnut, irish cream, french vanilla, light half n half (who even knew that stuff existed?), etc. And the coffee is very good. \n\nThey make their own products like ice cream and iced tea. That's pretty damn self sufficient. \n\nBut here goes. Sandwiches. You order costume made sandwiches from a touch screen menu then someone makes them for you within a few minutes. HOW FREAKING COOL IS THAT? I mean they weren't the best sandwich, but the concept was genius. Warm, cold, sub, sliced bread...brilliant.", "aspect_word": "coffee bar, creamers, hazelnut, cream, vanilla, coffee, ice cream, iced, tea, Sandwiches, sandwiches, menu, sandwich", "sentiment": "pos, pos, neu, neu, neu, pos, neu, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5884, 0.3265, 0.3183, 0.3214, 0.3261, 0.6909, 0.4393, 0.2109, 0.4319, 0.3760, 0.2760, 0.4767, 0.4417, 0.3314", "emotion": "neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "UIXZhhFu61SNlLUH1six3g", "business_id": "QfBDGQpJss5Z_-QZTCr1VA", "user_id": "SV0E-1ryC5C1csrPpq2UJA", "date": "2008-08-16 02:26:19", "stars": 1.0, "text": "Technician quoted obscene price saying my New Beetle uses only synthetic oil. This is not true and was a clear indication that he wanted me to leave and not provide service. I went to SuperQuick in KOP who changed the oil fast, AND if I did need the synthetic service, SuperQuick was $20 cheaper. Go to SuperQuick.", "aspect_word": "Technician, price, service", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8009, 0.7337, 0.8448, 0.6651, 0.4590", "emotion": "disgust, anger, surprise, neutral, neutral" }, { "review_id": "8QmfKIh7j389rNHo9UjXiQ", "business_id": "bIqeRCnl-b4-C_zR6lgp_g", "user_id": "zCR7uZDG1CAI0vdKGR2hMA", "date": "2018-01-05 02:13:28", "stars": 2.0, "text": "Get boned whether you like it or not. Came on boneless Thursday after the national website said the wings were half priced. Me, trying to be thrifty ordered boneless wings. Come to find out after the meal that they swapped boneless Thursday and bone-in Tuesday, for no other reason then to screw you over. The food and service were great. I understand that Arby's recently purchased Buffalo Wild Wings. I also understand that Arby's is a also expensive and trash. Arby's say they have the meat but after tonight I got no meat and all bone.", "aspect_word": "wings, meal, food, service, Wild Wings, meat", "sentiment": "neu, neu, neu, pos, pos, neu, neg, neg", "sentiment_score": "0.3869, 0.3207, 0.8270, 0.7792, 0.8043, 0.4628, 0.4884, 0.5562", "emotion": "anger, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "0qNXLi5zVIgKHdo1RA6EHw", "business_id": "pnBPGy8iiBVkyVab7SCCsg", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2019-03-27 18:34:51", "stars": 5.0, "text": "This Wawa, we affectionately refer to as the \"magic\" Wawa as it is about 1/2-way between my home in Media, and a friend's home \"out west\".\n\nIt's got gas, food/beverages, a rest room and plenty of parking.\nEverything we need to meet up 1/2-way and transfer our kids, sporting gear and other stuff from one friend's house to another.\n\nHooray for the \"magic\" Wawa!", "aspect_word": "food, beverages, Wawa", "sentiment": "neu, neu, pos, pos", "sentiment_score": "0.5587, 0.3765, 0.4820, 0.4231", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "7Rzwg5Gde1epT6_JgA99fw", "business_id": "I30Nq1Y8MKcFmQNeYST36Q", "user_id": "vffKQc_WQMYFGY4JS5VAOw", "date": "2015-02-24 13:08:04", "stars": 3.0, "text": "It's Chick-fil-A, so there's not much to write about regarding menu and taste. But this location (being new) is a little chaotic still. We've been through delays where the computer system went down and had to be re-booted. Of the three times I've been there, they've forgotten my straw twice.", "aspect_word": "menu, taste, location", "sentiment": "neu, neg, neg", "sentiment_score": "0.6327, 0.4323, 0.5974", "emotion": "neutral, sadness, neutral" }, { "review_id": "pj4BlK3efcnrqum3twbMrQ", "business_id": "o8XwYGCtUi-emGSxTkOECQ", "user_id": "cfc_LBkmJNzqDQ97gPdWCw", "date": "2016-04-19 23:12:15", "stars": 3.0, "text": "If you are going to order food for just yourself for lunch - it's super quick.\n\nIf you make a fax order for a group... always call to make sure they get the fax. Last time I made a fax order they told me I was not faxing the order sheet properly. Turns out they didn't even have their fax machine turned on! Also, because they get so slammed during lunch, an order for a group will take FOREVER. Just skip this location for lunch group orders and go to 96th.\n\nThe food here has never made me ill. So I guess I should be thankful for that after the whole poisoning snafu. \n\nAlso they always place your food container in a brown paper bag. They don't even ask you if you are taking it 'to go' or eating at the food court. It's a huge waste of paper. I have to stop them before they place it in the bag.\n\nAnother annoyance at all Chipotle's in general is that they really slather on the sour cream and cheese. No human needs to ingest that much dairy to protein ratio. I tell them to go light and they usually listen.\n\nOther than that... this place runs pretty tight and alright, alright, alright (thanks matthew mcconaughey).", "aspect_word": "food, lunch, sour, cream, cheese, dairy, protein ratio", "sentiment": "neu, neu, neu, neu, neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8291, 0.9199, 0.8376, 0.8447, 0.4852, 0.7025, 0.6530, 0.3786, 0.2390, 0.3219, 0.3858, 0.2817", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, disgust, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "hpK3eYTVeogZa1WPb4MVQg", "business_id": "YTzjy6kH0-hFum1ZDrE8EQ", "user_id": "k9rIAkr_3QpFRlTgIXJAGw", "date": "2020-01-17 02:01:34", "stars": 3.0, "text": "Wanted to find a salon for my kids haircuts and going to keep on looking. Brought my son in for a clean up and my daughter for a trim. Although it was super fast. I wasn't impressed with my sons hair cut. I've struggled for a while trying to find the rIght barber and haven't been lucky. I didn't like the way they faded his hair, it didn't come out as good as it should. They only have like 5 hairstyles to choose from. Which is disappointing. \n\nThe service was quick and easy, the staff Was super nice but I'll continue my search for my kids hairstylist.", "aspect_word": "haircuts, barber, hair, service, staff", "sentiment": "neu, neg, neg, neg, pos, pos", "sentiment_score": "0.4201, 0.3509, 0.4238, 0.3886, 0.7843, 0.8442", "emotion": "neutral, surprise, surprise, sadness, neutral, sadness, neutral" }, { "review_id": "J1wtspXP5sIW0r3_FSmR9A", "business_id": "TwHyOk7685L-i2O9RQL3Ig", "user_id": "T6HgqygeQ5q0Wjrtq6gXsQ", "date": "2018-06-04 04:19:46", "stars": 1.0, "text": "Me and my friends went to the Burger King and the girl in the drive thru (Bridget) after we ordered one large fry and very rudely asked if we where done and continued to ask if we where done after every item that we ordered she was very rude for no reason. She Had a really bad attitude I've never had a problem here before and couldn't even have the courtesy to say bye or have a good night. To add on to it she forgot one of my items we didn't even bother to go back because she was so rude", "aspect_word": "Burger, girl, fry", "sentiment": "neu, neg, neu", "sentiment_score": "0.5641, 0.5278, 0.4217", "emotion": "anger, anger" }, { "review_id": "EZ9nyEtfxeAEAyNDeucAlQ", "business_id": "yFrX5aM1_mKdRb9s4fQSMw", "user_id": "-zEIB2bwgD2zd4CiAdJCLA", "date": "2017-12-14 04:09:54", "stars": 5.0, "text": "Fuel assistant named Matt really impressed me with his hard work. In the snow, I arrived at 11pm (12/13) along with dozens of other cars. He was clearly outnumbered and had to work his butt off in the freezing cold to keep up with the mad rush. He was very pleasant and even opened up more pumps to accommodate all the cars. When my tank was full, he came right over with my receipt so I was in and out in no time! Thanks Matt!", "aspect_word": "Fuel assistant", "sentiment": "pos", "sentiment_score": "0.5515", "emotion": "surprise, anger, joy" }, { "review_id": "S80qdboFJnKDmxg3jljujw", "business_id": "-xgWMTF_F8E85I_XImNEgg", "user_id": "uSLc9pJ_qqQT3mjrYXb6fw", "date": "2015-12-26 02:57:40", "stars": 5.0, "text": "This Starbucks has a first rate crew of baristas. Great Starbucks products delivered with a smile. I go out of my way to visit here. I particularly like the tub chairs for comfort. This store also has a consistent clientele of pleasant people. The Drive Thru often has a long line but very efficiently served.", "aspect_word": "crew, baristas, tub chairs, line, served", "sentiment": "pos, pos, pos, neg, pos", "sentiment_score": "0.4508, 0.5264, 0.4614, 0.3303, 0.5254", "emotion": "neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "irIrYSYCwQjik2FwhvPYwA", "business_id": "Wh16yXjrNwl2PFaXdvNyIw", "user_id": "VWKMUquh80lrijZeoAwTlg", "date": "2017-07-25 11:39:37", "stars": 1.0, "text": "Avoid this place at all cost in the mornings. They seem to put half asleep people to run the morning shift. On multiple occasion I have been given the wrong order. I understand a hiccup once or twice because we are human it happens but lately it's been more consistent. Today for example I made sure to check my sandwich before I drove off and yup ... once again... wrong order. I had to wait a few more minutes to get my correct breakfast sandwich. While waiting patiently one of the employees comes up and says \"what's up dog , still waking up?\" I almost lost it. You have the audacity to ask me if I am just waking up and call me dog when I have placed a simple order and you still mess it up looks like you're still waking up ! Like I said avoid this place. Last time I go to this Dunkin'.", "aspect_word": "sandwich, breakfast sandwich, employees", "sentiment": "neu, neu, neg", "sentiment_score": "0.6985, 0.4904, 0.7247", "emotion": "neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "wOp-NJPrEGhdaHZAcybUPg", "business_id": "Hahm_3BosR5XoDVofrjslg", "user_id": "x7UU1bdc2INFrZFwp6yOPw", "date": "2013-08-25 23:31:25", "stars": 3.0, "text": "Well 2 times in about a week is a new record for me for Applebee's , that same friend who suggested this location this time , so off I went. It was a Friday night and even at 1130, it was standing room only, however our wait was only about 10 minutes. I prefer the Brandon location over this one, much nicer and more comfy. Our server was very friendly and attentive despite how busy it was. \nI contemplated on a few different items but we both settled on that Pecan Encrusted Chicken Salad once again , this was why he suggested this place , he has a limited palate and he thinks Applebees has awesome food, yea ok sure......\n\nThe Salad was good but again the one I had in Brandon was much better , our other friend who also has a limited palate it seems ordered a burger on account he thinks they have the best burgers anywhere... No comment ( I understand its personal preference, but applebees???) I guess growing up near the restaurant capital of the world (NYC if you don't know) I have become biased and a snob in a sense of what good food really is . There are much better options for food even in Tampa but my friends are not as adventurous as myself..\n\nYes I know , back to the review... Overall for less than $12 it was typical but decent. \n\nHeads Up : If you decide to try that salad my suggestion is to have them add in some strawberries and blueberries to it, it compliments and enhances it much more.", "aspect_word": "wait, server, Encrusted, Chicken, Salad, food, burger, burgers, options, salad, strawberries, blueberries", "sentiment": "neg, pos, neu, pos, neu, pos, pos, neu, pos, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.6687, 0.7334, 0.3545, 0.2131, 0.3859, 0.8586, 0.6844, 0.5354, 0.5736, 0.7544, 0.5212, 0.4914, 0.6094, 0.4140, 0.3901", "emotion": "surprise, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "DBZNbd8o7CVUtPywz1kEdQ", "business_id": "CP0ozlSic2l34x8Ovz4cYg", "user_id": "0Ce-iZttI9NFAuQJ1qWsBw", "date": "2016-10-06 21:26:23", "stars": 1.0, "text": "This used to be my go-to Dunkin. They were fast. They were friendly. They were good. Sadly, within the past 5-6 months, the early morning crew has changed, and some of the new folks don't seem to be as well-trained in customer service. They also seem to be experiencing a staffing shortage. Last time I was there, I went in to avoid the long drive-thru line and ended up being ignored for at least five minutes. They just don't have it together here, so I've found a new Dunkin for my early morning coffee run.", "aspect_word": "crew, customer, service, staffing, line, coffee", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.5081, 0.3681, 0.3210, 0.7241, 0.2247, 0.6229", "emotion": "neutral, surprise, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "SWVMmPia5ffabxaRoYV9rg", "business_id": "-bOcJEs8imqtSXwG644k1g", "user_id": "4af7IWHRc890BUKcAGlyLQ", "date": "2013-03-11 01:21:35", "stars": 5.0, "text": "I love Cracker Barrel! I love all of it. I love biscuits, dumplings, the candy section out front, the rocking chairs, the black coffee, the little stars on aprons, the peg game, giant checkers, HASHBROWN CASSEROLE, french toast, all the crap on the walls, fried apples, pancakes with blackberries, stewarts soda, the fireplace, turkey sausage, eggs, all the crap that can go into eggs, ham, fried chicken, free gift wrapping, grape soda, frosty mugs, butter and jams that go straight to my thighs. I love you Cracker Barrel and I always will. XOXO", "aspect_word": "biscuits, coffee, toast, apples, pancakes with, blackberries, stewarts soda, turkey sausage, ham, chicken, wrapping, soda", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5365, 0.3687, 0.4345, 0.3433, 0.3943, 0.5902, 0.4729, 0.4662, 0.3461, 0.3318, 0.3262, 0.3748", "emotion": "joy, joy, neutral" }, { "review_id": "QXxu4kApWU-wT2ZdAoGztA", "business_id": "lJm5FyzfFf4jo7fc89uzuA", "user_id": "CzV4FlITtTjnq8dyiXiGkQ", "date": "2016-02-26 14:49:15", "stars": 4.0, "text": "My pugs Pistol and Bullet absolutely LOVE this Petsmart location.\nMost of the staff here are extremely friendly and helpful. As an extra bonus most of the stuff I go here to buy is almost always on sale! Pee pads, pig ears, treats, etc...\nSo YAY! WOOHOO! HAHA!\nIf I had a complaint to make, it would be that sometimes I get double charged by mistake by a new staff member. I understand anyone who's new will make mistakes, but this tends to be an ongoing problem. I have to watch them scan in my stuff like a hawk, and make sure to check my receipt. Other than that, this store is wonderful! \nI love that I can bring my pugs into the store with me. They always get tons of free treats/snackies from the employees, so they absolutely adore coming here!", "aspect_word": "staff, ears, treats, snackies, employees", "sentiment": "pos, pos, neu, neg, pos, neu, pos", "sentiment_score": "0.8764, 0.3137, 0.3547, 0.7904, 0.3827, 0.4390, 0.6288", "emotion": "joy, joy, neutral, neutral, joy, neutral, neutral, joy, joy" }, { "review_id": "FIpvM4tzWj6LLOJlvhSwew", "business_id": "nJEw8L-PhR_2kX0ui7JPZA", "user_id": "Gje2dRv3TbR3BUPOYbRUJA", "date": "2020-10-02 21:14:48", "stars": 1.0, "text": "I ordered a medium pizza and garlic knots to be delivered and my ordered never showed up. I called the store to let them know and they told me not to worried the tracker is usually a few mins off ( it had been 10 mins past the time delivered). So I waited 20 more mins.... no pizza. I called the store again and talked to a younger gentleman who then spoke with the driver and told me to check my porch. I checked my porch once more and said nope no pizza. The gentleman and pizza driver then argued with me for several minutes about how the driver was sure he had left it on my porch on the street with the model home, the model home is on the other side of my development where the address is the same house number but different street. I explained this and was once more told to check my porch. I was again then put on hold and given to another gentleman on the phone who started an order with me but had no clue what was going on. So i was basically brushed off and given to another employee. I was eventually sent another pizza an hour and a half after i ordered the first. I don't believe I'll be ordering from here again since there has been a great decline in service recently.", "aspect_word": "pizza, garlic knots, gentleman, driver, pizza driver, employee, service", "sentiment": "neu, neu, neu, neg, neg, neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.3969, 0.5588, 0.4335, 0.3993, 0.6343, 0.3947, 0.6575, 0.4198, 0.7233, 0.6681, 0.5553, 0.7772", "emotion": "sadness, fear, neutral, neutral, neutral, neutral, sadness, neutral, neutral, anger, surprise, neutral" }, { "review_id": "aDDl_9kDAFkkqcE8Fj58Vw", "business_id": "aNv0z1KPeABeDTt0fuDYhw", "user_id": "3vutvuH6Q8B9Ee4aFzpGXQ", "date": "2020-11-19 13:04:03", "stars": 5.0, "text": "I love this place.. it's not my closed though, so I only go here if I'm in the neighborhood. This place is very clean and most of the employee are friendly.\n\nFood was on par it was delicious and fresh. The worse part was the last nugget I tasted metallic.", "aspect_word": "employee, Food, nugget", "sentiment": "pos, pos, neg, neg", "sentiment_score": "0.7869, 0.8221, 0.4785, 0.2738", "emotion": "joy, neutral, neutral, joy, disgust, neutral" }, { "review_id": "0Fy2Qxb6p2gdjH3B7YqKIg", "business_id": "AlSbCIZhPs6qsmdAtjuplQ", "user_id": "IpzCgH0dck0cdYqXILn8zw", "date": "2017-05-14 00:16:29", "stars": 5.0, "text": "I've been coming here for years to pick.up scripts from their pharmacy. They have a great pharmacist named Faith who I have known known for years. She has more knowledge of meds than my PcP. I was taking two med that could be fatal. Unbelievable. But it's nice that Faith goes out of here way to answers questions one of the best things about this walgreens. I have also been pleased with their photo dept.\nI had a small pic from years ago made into a bigger, really good .great stuff for cell phones and accessories. Pretty nice pharmacy \n\nI did lot of shopping here which I wouldn't normally do because the prices are much higher on over the counter but I am in so much shock and grief as my Mother just died and I ended up spending $200 .paper goods, detergent, supplements etc. The place is clean , watch for specials .they are no longer open 24 hours which I miss for grabbing something in emergency. But they have huge selection makeup, greeting cards protein drinks , supplements, freezer foods and drinks. Pretty much.everything you would find in and market and summer apparel. Large parking lot and drive thru pharmacy. Don't even have to get out. Overall, good pharmacy .", "aspect_word": "pharmacist, pharmacy, prices, counter, specials, greeting, protein, drinks, supplements, freezer foods, parking", "sentiment": "pos, pos, pos, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, pos", "sentiment_score": "0.7286, 0.4462, 0.5181, 0.7951, 0.3862, 0.3715, 0.3213, 0.3368, 0.4523, 0.3562, 0.3886, 0.6549, 0.4948, 0.6697", "emotion": "neutral, neutral, neutral, neutral, fear, surprise, joy, joy, surprise, neutral, joy, sadness, neutral, neutral, neutral, surprise, neutral, joy, neutral" }, { "review_id": "DpSV-QrGrp-jppiAdGWAYQ", "business_id": "Emx4WOk_NtZIo3DW4QBubg", "user_id": "toPeUJ8FLDdLsLjL0Oy5ow", "date": "2014-10-26 16:16:46", "stars": 1.0, "text": "Go to the transcontinental location.\n\nHere's why: \n\nThe order: spicy chicken two piece meal. Leg, please. Red beans & rice. An extra biscuit. Diet coke\n\nReceived: regular chicken two piece meal. Not spicy. White meat. Mashed potatoes. Diet coke. No extra biscuit topped with condescension and a \"who the hell do you think you are to ask again what you have paid for?\"", "aspect_word": "meal, beans, biscuit", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.4644, 0.3808, 0.4064, 0.4521", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "zA5-wg1KdOe1j7rmzT8qOQ", "business_id": "U21y6fVFg0k8T-jIDnFAAw", "user_id": "df3kNNGt5nykGt4Q6MH1ew", "date": "2008-10-10 12:46:17", "stars": 2.0, "text": "Let me start by saying this is a review of their automotive service.\n\nMy car was acting up the other day, so I had my wife take it in to have it looked at. Come to find out that it's my master cylinder (brakes) that needs to be replaced. My wife gets the quote- $400! After conferring with some co-workers, this price seems kinda high. I call to get the break down, and they tell me the part is going to be $160. Funny, they sell the part for $70. When I asked about the disparity, the guy told me \"we have to order it from another place, because we don't have any in stock.\" Wasn't too friendly about saying so either. It's these kind of people that make my wife uncomfortable about coming into an auto place.\n\nWe ended up finding the part at Auto Zone, so we brought it in and had them do the work. I asked them to put the old core back in the box, so we could get a core refund. Yeah, they definitely forgot to do that. Thankfully they didn't lose it, or they would've seen a large Asian man flying across the counter.\n\nIf my car had been in better shape, I would've taken it some where after the initial diagnosis/rude customer service. I needs to find me a local mom and pops joint. I doubt I will come back here if my car needs work.\n\nChuck Norris rating- stone face", "aspect_word": "service, price, guy, Asian, man, counter, customer", "sentiment": "neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.2024, 0.5994, 0.5626, 0.4734, 0.5495, 0.5416, 0.4552, 0.3406", "emotion": "neutral, neutral, surprise, surprise, neutral, surprise, neutral, fear, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "LnqvEnZfnwwOzCmbRGtUTg", "business_id": "KtpZkMxiOp1V9NEqMSMO3w", "user_id": "huHPQSQgw4kFakc0Vq7TDA", "date": "2013-12-13 23:27:50", "stars": 1.0, "text": "I was out doing errands yesterday. It was happy hour at Sonic. I pulled up and was ordering my standard large Diet Cherry Coke. I got to the window it was 30 cents higher than I pay at the Waterloo Sonic. I asked the server why His response was \"Because we can\" Well I can also never stop at your Sonic again!", "aspect_word": "Diet Cherry Coke, server", "sentiment": "neu, neg", "sentiment_score": "0.4647, 0.8849", "emotion": "joy, surprise" }, { "review_id": "7tAWlZoYnrgJBKhtY8aG5w", "business_id": "cv6cKzzW4LCjD78bIGdEFQ", "user_id": "JFLHeYj5PTTMcbruMBUmLA", "date": "2018-12-27 02:14:59", "stars": 5.0, "text": "I just left my second appointment with Karla. Both times she was bubbly, professional and made me feel relaxed. This was the first time I got my legs done and she was thorough. I even showed her a patch of embarrassing hair and asked if she had time and she agreed with no problem! She is easy to talk to and seems more like a friend than a service worker which is awesome when lying half naked on a table. Sadly, im only in the area every 4 to 6 weeks, so by then i feel hairy...she had no problem with slightly longer hair. Both times I checked in quickly and early and was taken back right away. Thanks Karla!!!!", "aspect_word": "service worker, table, hair", "sentiment": "neg, neu, neg", "sentiment_score": "0.3168, 0.5164, 0.5148", "emotion": "neutral, joy, neutral, neutral, neutral" }, { "review_id": "dGyK5aFkJKkG0fC8C6QQSA", "business_id": "kjz72NN70ReOr-SnakKh_Q", "user_id": "5bZ99383FGM4jbxYxr9qGQ", "date": "2018-02-18 01:57:50", "stars": 1.0, "text": "If I could give no stars I would; the pizza is always late when it comes to delivery time expectation plus luke warm; call by phone there's chattering in background plus the phone server is NOT in tune to what your ordering because she's conversing to whomever in the background plus you or her have to repeat the order because of it. Very unprofessional at this location but the Bullard location is far better just the opposite of all I stated.", "aspect_word": "pizza, server", "sentiment": "neg, neg", "sentiment_score": "0.7677, 0.6038", "emotion": "neutral, disgust, neutral" }, { "review_id": "NmVltzFa_Z8pAfs10owZYQ", "business_id": "K7cmAUWUebwIyminFIHqIg", "user_id": "1JtpcHELRrSDoWS80WtzuQ", "date": "2016-01-19 01:53:47", "stars": 5.0, "text": "I've fallen in love with the mobile ordering feature of the Starbucks app, and this is the store closest to my office, so when I'm driving in and I'm feeling the need for coffee and a pastry, this is the place that gets my order. \n\nUnlike the location a mile north on 86th street, this place is fairly quiet ad subdued. There's no drive through, so if you want to get something, you've got to park and walk in and get it yourself. I'm okay with this... it means it much quieter than the others. The staff sets my mobile order on the counter so I can walk in, say hello, grab my order and be on my way before the my headlights have a chance to shut themselves off. They've learned that I don't like my pastry warmed up, which isn't an option to request on the app, but they know when y order comes through how I like it, and they have it ready. Love this location!", "aspect_word": "coffee, pastry, staff, counter", "sentiment": "neu, neu, neg, neu, neu", "sentiment_score": "0.7333, 0.6138, 0.5550, 0.6376, 0.4682", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "vBmLdYRtVQ16Oe_7ssRqVQ", "business_id": "D0Ll6G-cmribeZSV-0VW0Q", "user_id": "UMY9KzP0wGAJYqNnZT23sw", "date": "2015-12-26 18:53:59", "stars": 1.0, "text": "They don't accept competitor coupons, they have said I needed to repair items that I know didn't need to be repaired. I went their yesterday needing an oil change and some work on my brakes. The quote for the oil change was $20 MORE than I have ever paid there before (and I was using my Firestone card). I asked why the price was more and he said they must have been undercharging me. I walked to Dobbs right next door and they did everything and MORE for less that the quote from Firestone. \n\nMy recommendation is to go someplace else.", "aspect_word": "price", "sentiment": "neg", "sentiment_score": "0.6143", "emotion": "neutral, surprise, surprise, surprise, fear, neutral" }, { "review_id": "1eYWbqWQGUou8a29xbyFYQ", "business_id": "H5QWbEbPdvNwvZ7Uw3fGEw", "user_id": "8tj9792w3U7lv_XkErMn4A", "date": "2008-10-16 00:36:32", "stars": 4.0, "text": "I've heard good things about Five Guys from friends ever since it finally made its appearance in the Indy area, but never had the courage to give it a shot until today. I had the \"small\" cheeseburger and Cajun fries. I wasn't disappointed, but it was way too much for lunch -- I could barely stay awake for the rest of the afternoon with all that food in my belly! \n\nOne of the best things about Five Guys is all the topping choices -- your typical veggies, plus relish, A1 Steak Sauce, BBQ sauce, jalapenos, sauteed onions and sauteed mushrooms. I opted for the sauteed onions & 'shrooms, which were great. The burgers are deliciously greasy, with just the right amount of gooey cheese and a buttered, grilled bun. Altogether, I was pretty happy with the burger. I probably won't order the Cajun fries again, as the seasoning was just a tad too spicy for me. Another great bonus about the place is that there are peanuts for you to eat while you're waiting on your food. Five Guys also serves grilled cheese and hot dogs. \n\nFive Guys is a good place if you're in the mood for a good, greasy burger. Just be prepared -- there's not a single healthy option on the menu!", "aspect_word": "cheeseburger, Cajun fries, lunch, food, veggies, Steak Sauce, BBQ sauce, jalapenos, sauteed onions, sauteed mushrooms, sauteed, shrooms, burgers, grilled, burger, seasoning, peanuts, waiting, cheese, hot dogs, menu", "sentiment": "neg, neu, neu, neu, neu, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, neu, neu, neu, neg, neu, neu, neu, neu, pos, neu, pos, neu", "sentiment_score": "0.3411, 0.2961, 0.2981, 0.8097, 0.3751, 0.4960, 0.3989, 0.4924, 0.3321, 0.3506, 0.3526, 0.4468, 0.4178, 0.3053, 0.7366, 0.3132, 0.4777, 0.3201, 0.4700, 0.3213, 0.4074, 0.7118, 0.4718, 0.3635, 0.3980, 0.4839, 0.8604", "emotion": "neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "i7nV5iiAhaIHv0uEsuLhUw", "business_id": "75FY8ZQx5nOWP0VFmNvWfw", "user_id": "9Qw7PWYwDSL3d2G4-sJ-Sw", "date": "2017-05-29 07:59:32", "stars": 5.0, "text": "I won't get too detailed because you already know the place is good at what it does. I'm embarrassed to say after living here for over three years now I finally made it in for Sunday brunch. Third time definitely is the charm because that is the number of times we showed up reservation-less but hoping for the best. Our wait this time was only 30 minutes so compared to the previous visits with almost 1 1/2 - 2 hour expected wait times we jumped on this opportunity. \n\nThe hostess is amazing and our server was even better. We were seated outside and they had a fan blowing directly toward our tables so that made me very happy. As far as drinks, we did the popular Bloody Mary bar. They strayed from the usual Bloody Mary pickled garnishes and it was nice. My chosen entree was the banana foster's French toast. It was good but I couldn't even eat most of it because our creamy Grits appetizer plus two bloody Mary's had me full. Don't worry I enjoyed them later in the day and they were still really good. \n\nThe moral of the story is the food is good and everybody already knows it. Use open table to reserve your spot ahead of time. If you feel like hanging around awhile though you can always just show up and add your name to the wait list.", "aspect_word": "place, brunch, reservation, wait, hostess, server, tables, drinks, bar, pickled garnishes, entree, banana foster, French toast, Grits appetizer, food, table", "sentiment": "pos, neu, neu, neg, neg, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu", "sentiment_score": "0.7742, 0.7091, 0.6059, 0.5416, 0.5575, 0.5832, 0.7750, 0.6579, 0.6890, 0.3369, 0.3060, 0.3248, 0.3370, 0.3470, 0.2830, 0.6736, 0.5463, 0.4200", "emotion": "neutral, neutral, neutral, surprise, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "Hyn2HiLA-flQ-SlUVp8tXQ", "business_id": "1DEhsFgPkV64cwWy6SDH2w", "user_id": "hMLSdsElCZvnqTlJExnu9A", "date": "2019-08-04 19:23:30", "stars": 1.0, "text": "Burger King commercials for the $1 tacos make them look so good, gave me a craving. Save your dollar and spend on fries or a soda. The tortilla was hard to chew, filling was a mystery; beans? Soy? No idea. False advertising!! Just saw the commercial again; the close up shot of the taco was NOT what you get!! \nSpouse hedged his bet by ordering a burger also, patty was hardly room temperature. \nBurger King needs to focus on serving good hamburgers and forget the other stuff. \nVery disappointing visit.", "aspect_word": "tacos, fries, soda, tortilla, taco, burger, patty, temperature, hamburgers", "sentiment": "pos, neu, neu, neg, neu, neu, neg, neg, neg, pos", "sentiment_score": "0.3609, 0.6729, 0.7599, 0.5537, 0.4400, 0.7556, 0.5766, 0.4585, 0.3321, 0.3914", "emotion": "neutral, joy, neutral, neutral, sadness, neutral" }, { "review_id": "6jJ_H_tcDxCANIsBOzejQA", "business_id": "-ZvCFImScSm6fsAabPQcvw", "user_id": "EbQfMJC-XvI0Dpwh0Etlnw", "date": "2019-02-14 13:05:01", "stars": 3.0, "text": "At checkout I suggest that perhaps your employees should not be talking politics disrespecting the current President of the United States. It was very unprofessional of Jenny your front end helper. She was very loud and obnoxious. Jenny should be happy she is employed in this thriving economy instead of making uneducated comments to her fellow co workers. Perhaps even help customers instead of just using her paid time at Walmart as employee to disrespect the President. Your store needs more cashiers with smiles and stocked shelves. Especially in the grocery department. Thanks", "aspect_word": "employees, front, helper, employee, shelves", "sentiment": "neg, neg, neg, neg, pos", "sentiment_score": "0.6978, 0.4963, 0.3110, 0.4819, 0.3477", "emotion": "disgust, disgust, joy, neutral, joy, neutral, neutral" }, { "review_id": "KN2QDuB7eV_VsrqSd6Ih1A", "business_id": "9wicN8U1jTdXG49anAV9JQ", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2015-05-31 09:18:09", "stars": 3.0, "text": "Stopped in here for a hot, medium, half-caf, coffee around two PM. Service was pleasant enough, but the coffee was a bit stale.\n\nThis little place is located in a small strip mall on a divided section of Rte 252 just north of West Chester Pike. You will have to do some maneuvering to get in is you are north bound on 252. Use the back service road to get back on 252.", "aspect_word": "coffee, Service", "sentiment": "pos, pos, neg", "sentiment_score": "0.3662, 0.7333, 0.8406", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "3bTjtNrwOFnUy91Quefeug", "business_id": "iM1hWCwxoqO-d_djiKpEXQ", "user_id": "GN98DsKReVEe3UPXjsCgIA", "date": "2018-11-17 00:55:02", "stars": 1.0, "text": "This would be a good place for a fast food restaurant. \nSeriously what is up with it taking 30 minutes just to go through the drive thru? I came here on the grand opening and waited about 45 mins in line. Now that is understandable because they were super slammed but what wasn't understandable was my burger and fries being cold! I've tried it out a 2nd time and got lucky with there only being 2 cars in front of me but it still took a good amount of time to get my food and they got my order wrong. I think the main problem is the employees. They are basically children with no work ethic. Seriously SnS get it together with your hires, even the one in Murfreesboro has horrible service. I plan on giving it a 3rd chance because maybe they just need to get the kinks out.", "aspect_word": "burger, fries, food, employees, work, service", "sentiment": "neg, neg, neu, neg, neg, neg", "sentiment_score": "0.5889, 0.7743, 0.5935, 0.8532, 0.4792, 0.8603", "emotion": "neutral, surprise, surprise, neutral, neutral, neutral" }, { "review_id": "7rqcNJag9GVpNZaFgu3LAw", "business_id": "VCft2rBGhUtj3A5O37xe5w", "user_id": "uJWbrtCsZibgPJ3s3vB-Yw", "date": "2012-06-30 14:16:34", "stars": 3.0, "text": "Jack is all about novelty. First it's new to Indiana in 2012. Second the menu is eclectic with burgers, teriyaki chicken, egg rolls, tacos, churros, and more. Third they're open 24 hours offering the whole menu all day. Finally you can order at a kiosk. The kiosk has a great user interface and it's nice when the people in front of you are *slow*.\n\nI've had the bacon ultimate cheeseburger. It's good enough to have again, but not amazing. The french fries - regular or curly - are fine. \n\nThey have two for 99c tacos. I'm guessing these taste best at 2am. The taco sauce is thick like a (slightly) spicy ketchup. Not for me.\n\nThe winner is bacon cheese fries. These are so good. These are so ooie gooie that you'll eat them with a fork. Try these with sour cream or ranch dressing for a real treat.\n\nAnother winner is the 5 for a $1 mini cookies with that fresh from the oven taste.", "aspect_word": "Jack, menu, burgers, teriyaki chicken, egg rolls, tacos, churros, interface, bacon ultimate cheeseburger, cheeseburger, french fries, taco, sauce, ketchup, bacon cheese fries, fork, sour cream, ranch dressing, mini cookies, oven", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, pos, neu, neu, neg, neg, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.3408, 0.4630, 0.4652, 0.4402, 0.5420, 0.6120, 0.3632, 0.6082, 0.3718, 0.3439, 0.3582, 0.5311, 0.2966, 0.3031, 0.3102, 0.2535, 0.4273, 0.4678, 0.3708, 0.3975, 0.2870, 0.3082", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, disgust, sadness, joy, neutral, neutral, neutral, neutral" }, { "review_id": "fHsNkXlUH_Q69ZSJ-jxRlg", "business_id": "75FY8ZQx5nOWP0VFmNvWfw", "user_id": "oHjPmhYA2ptjkA4mGsEraA", "date": "2012-06-14 07:27:27", "stars": 5.0, "text": "This place is not one of the ones touted prominently in our guidebook, or even by locals we talked to, but whatever the reason, it has nothing to do with how good this place is. It nails just about every aspect you could imagine; ambiance, service, food selection and quality, preparation and presentation, and even price. The cost is appropriate for what you get and far exceeds places like the overrated Commander's Palace. The owner takes an active interest and role in his business and it shows. The attention to detail is there; this is a foodie spot!", "aspect_word": "ambiance, service, food selection, preparation, price, owner", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4324, 0.5008, 0.4087, 0.4336, 0.2996, 0.6228", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "FPBartU2nkjEmh4P_XP2-g", "business_id": "bQDwX5wKDfwS-iqCGTzKKQ", "user_id": "5kcLlhJPLJL_GLwrAdbZAA", "date": "2021-02-13 18:17:58", "stars": 5.0, "text": "You will be spoiled when you eat here! The chicken sandwiches are humongous and crisped to perfection. I didn't like the new fish sandwich offering, which was smelly and mealy, but I won't hold that against them since this is a chicken place.\n\nI wrote to corporate about their fish sandwich and said: \"I did not pay the insurance as I was not offered it at the time of purchase and I don't really care about getting my money back or a free sandwich. Just on principle alone, I will have to tell you that I was quite dissatisfied with my Cajun Fish Sandwich. I wrote a Yelp review about the merits of the restaurant I've been to and even gave it 5 stars for the excellent chicken sandwiches there, but I will have to say that your fish sandwich is probably the worst fish sandwich I've ever eaten. Sadly, a McDonald's fish sandwich tastes better than this! My fish filet was smelly and mealy and didn't taste appetizing at all. I threw out a good portion of it because I just couldn't bring myself to finish it. Please remove this item from your menu. It doesn't deserve to be alongside the other rather stellar offerings at your restaurants.\"", "aspect_word": "chicken sandwiches, fish sandwich offering, fish sandwich, insurance, sandwich, Sandwich, fish filet, portion, menu, offerings", "sentiment": "neg, neg, neg, neg, neu, neu, pos, neg, neg, neg, neg, neg, neu, pos", "sentiment_score": "0.4989, 0.4878, 0.4530, 0.3394, 0.4440, 0.3114, 0.6844, 0.4699, 0.4787, 0.4043, 0.4073, 0.3631, 0.7697, 0.4989", "emotion": "joy, disgust, anger, disgust, disgust, sadness, neutral, neutral" }, { "review_id": "OBWq4kIpBCyZTINM6_OfpQ", "business_id": "P_4nbKSE9l_YhgufqOis-w", "user_id": "p6RRK7z51Ylvf40TRKXYiA", "date": "2019-07-22 07:14:09", "stars": 4.0, "text": "I love this Panera! We have been coming here for years and every experience has been a positive one. I really enjoy their soup and salads, as well as their bagels and pastries. The employees are always very friendly and the food is fresh.\nThe only thing keeping me from giving a five-star review is the fact that the whole establishment needs a deep cleaning top to bottom.\nI understand that customers are the reason behind most of the mess (especially when children are allowed to wipe chocolate on the walls like I saw today) but doing a mediocre job cleaning for years certainly shows.", "aspect_word": "Panera, soup, salads, bagels, pastries, employees, food, cleaning, customers, mess, job", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neg, neg, neg, neg, neg", "sentiment_score": "0.4759, 0.8252, 0.6621, 0.5990, 0.6187, 0.8197, 0.8707, 0.3904, 0.4629, 0.4523, 0.5003, 0.5620", "emotion": "joy, joy, joy, neutral, neutral, neutral" }, { "review_id": "1s_MWyBI98jQFs6Rq7_tiQ", "business_id": "SETJPjryrcYvo2ezLm0WaA", "user_id": "COtShVl1XzWTykf0LQUssA", "date": "2008-07-21 17:24:53", "stars": 3.0, "text": "Ah, the USF Tampa Library Starbucks...\n\nYou can't complain about the coffee - since they stand by the Starbucks promise of remaking your beverage if it's not up to standard. The food is standard: your danishes, bars, and prepackaged salads/sandwiches (which are a lifesaver, but not without a price: I cringe each time I recall the time I stumbled desperately into this Starbucks looking for something to eat after a 7 hour study session and wound up spending ten dollars on a tea and a cheese sandwich. True story). \n\nStudy-wise? Well, you can't go wrong - and here's why:\n\n- It's in the library. If you can't get your stuff done at Starbucks, please, move to one of the numerous other rooms/floors in the library. \n\n- That said, if you want to snag a seat in the Starbucks seating area - you better get there when it opens (don't know the hours? Just click the site link and it'll take you to the calendar of hours for the month) or during an off-peak hour (typically after lunch, when people tend to take most their classes). Sunday is always an option - it is a tomb in there on Sundays.\n\n- I recommend this spot if you're doing some reading for a lit class. Starbucks is a social spot, and the air is always abuzz with conversation. I found it is far easier to ignore it when you're reading a book or a short story for class. It is not so easy when you're doing math, or reading an article for a political science class.\n\n- Wifi is free, but only for USF students/faculty/staff.", "aspect_word": "coffee, beverage, food, bars, sandwiches, price, tea, cheese sandwich, seat, seating, lunch, faculty, staff", "sentiment": "neg, neu, pos, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.3636, 0.6433, 0.3466, 0.5426, 0.3363, 0.4384, 0.6916, 0.5114, 0.4197, 0.3665, 0.7425, 0.4215, 0.2335, 0.6035", "emotion": "neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "rZAconKXHUchewawayu3qg", "business_id": "DNZgqIR_uCohVLuuckCyGQ", "user_id": "Cs4EsEO89q5fmarKYMtHJg", "date": "2015-09-04 12:37:25", "stars": 1.0, "text": "I unfortunately drop off cars here when I travel because of it's proximity to where I live. I have literally never had a good experience in the 5 or 6 times I've dropped a car off here.\n\nThey don't have a key drop box, so if you're dropping off after hours, you have to leave the car unlocked with the keys in it. When I asked about what happens if someone were to steal the car, the manager told me \"It would be the customer's responsibility\". Real nice!\n\nEvery time I've called, the person I've spoken to is extremely unprofessional, they don't speak clearly, and they sound like you are interrupting their day by forcing them to answer a phone (you know, part of their job.)\n\nGoing forward I think i'll rent from a different location, even if it means having to drive farther to get home just so I don't have to deal with the people who work here.", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.8315", "emotion": "sadness, surprise, neutral, neutral, neutral" }, { "review_id": "SOyo6a2Xd0eKPG_WRkO_iA", "business_id": "xssX2VP_JW-Yg1sjBK8gXg", "user_id": "lb6GPCR-ecVuOC57TIgYNg", "date": "2019-06-18 02:56:42", "stars": 4.0, "text": "This is one of two subways within less then a mile of each other, sadly it's not a standalone store, it's built inside Walmart. That being said, that's the only down side. There sandwiches are on point and there staff are nothing but friendly every time I go. Worth having to walk into Walmart.", "aspect_word": "sandwiches, staff", "sentiment": "neu, neg", "sentiment_score": "0.3258, 0.7009", "emotion": "surprise, neutral, neutral, sadness, neutral" }, { "review_id": "kSjT89jaTZZ2GoP20XBvfQ", "business_id": "YGUr57Zf4RYb7mswg32qxg", "user_id": "IS2CAabYsugug_3okZL_Ww", "date": "2020-11-11 00:16:51", "stars": 1.0, "text": "What a joke of an advertisement that you can order cook to order- bull crap. Every freaking time - no matter what its always an old been sitting in the bin burger- you had one F-in job! Cook a fresh burger when someone ask for cook to order or take the option away all together.", "aspect_word": "burger", "sentiment": "neu, pos", "sentiment_score": "0.5111, 0.5682", "emotion": "anger, neutral" }, { "review_id": "UVUL30c_5qZBvB65jbgQZA", "business_id": "vPK_MN51evy0007W8NeJ6w", "user_id": "S_VUtqoT9eHYrcb4qTVdIw", "date": "2021-11-21 21:37:50", "stars": 5.0, "text": "Honestly the first dominoes that I've seen with indoor seating in case you want to order a pizza and relax without being home, we ordered online and picked it up in store it was cool too watch them make our pizzas my son enjoyed watching them build them up and out them in the oven we ended up bringing them home and they were delicious like the garlic crust and they were perfectly cooked", "aspect_word": "pizza, garlic crust", "sentiment": "neu, pos", "sentiment_score": "0.5737, 0.6278", "emotion": "joy" }, { "review_id": "bajpH1t6htvbp9MRFTOx2A", "business_id": "w9lm2gVgsK0rL6J_DrPhEw", "user_id": "NMLvjdY7IOdtfU0TepvUuA", "date": "2012-11-14 14:21:23", "stars": 1.0, "text": "This is my first review where I wish I could give a -1 star. I purchased a new bedroom set earlier this year from Ashley. After a short time one of the nightstands started to peel apart. I understand that things happen so I arranged for them to pick it up and repair it. I would have preferred a new piece but if they could made it look new that would be fine. \n\nThey picked up the nightstand at the end of AUGUST! I was told it would be back in 7-10 days. Its now the middle of November and I still don't have it back. During the past few months they have not called back as they said they would. Most recently they advised they couldn't fix it and would send a new nightstand. On the day it was supposed to be delivered they called and said it was damaged and they couldn't ship it. Since then I have been promised a call back and still have not received one.\n\nI will never purchase anything from Ashley ever again and I advise everyone to consider the service I'm receiving before you purchase anything from them.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.4183", "emotion": "surprise, joy, neutral, neutral, surprise, surprise, sadness, sadness, neutral, neutral" }, { "review_id": "_n4-KHhkTZP4PrNE0jtvug", "business_id": "vQrmnpZfqfMdQ3c4hmGbdQ", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2014-08-24 06:58:26", "stars": 3.0, "text": "I decided I wanted pancakes for breakfast. Well considering that it was 1:30 in the afternoon, I suppose it was more brunch, so we needed a place to go that served all day breakfast - the first place that came to mind was IHOP. \n\nI don't know what I was thinking? I had hoped they still had their deliciously deviant pancakes they had earlier this year, but sadly no, No Bueno. I ended up ordering one of their new dishes though, an All American Bacon Scramble. It was OK. The cheese they used seemed a bit sweet for me, so.. I didn't eat it all. The hash browns were ok, and the pancakes, I upgraded to chocolate chip ones were a lovely treat.. I could only eat about half though. \n\nThe husband opted for a spicy omelette that had everything but the kitchen sink in it and came with a hot pepper on the side. He devoured it as if he hadn't eaten in a week. He got himself a triple stack of blueberry pancakes.. he said it was YUMMY!\n\nI think the only thing bad about the visit was when we were being sat, one of the waitresses mouthed \"Dont sit me\", and I called her on it, playfully. I get it, but still, make sure the patrons don't see you do that. Tsk tsk.", "aspect_word": "pancakes, breakfast, brunch, dishes, Bacon Scramble, cheese, hash browns, chip, omelette, kitchen, blueberry pancakes, waitresses, patrons", "sentiment": "neu, neu, neu, neu, pos, neu, neu, pos, pos, pos, pos, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.6114, 0.8791, 0.7327, 0.6066, 0.5107, 0.2837, 0.2860, 0.4977, 0.4745, 0.4842, 0.3134, 0.2640, 0.4605, 0.3409, 0.8389, 0.4517, 0.5790", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "OEH7WCWO2B7ewg1GgJkKEQ", "business_id": "uDsr1guHz4G8fBvrZHpoPA", "user_id": "DMJ-w47KKKbUVixcNijWEQ", "date": "2017-09-03 17:48:47", "stars": 5.0, "text": "I have been coming here for a while. The place is clean, the food is fresh and accurate. It's as good as it get for a KFC so yep 5 Stars. Although why does this place have such a low star rating? At the time of this review it's only 1 1/2 star establishment. It definitely deserves more than that. It's not as bad as some places in the city, it's not even bad at all. So why such a low score? \n\nThis place suffers from the 1-review yelper. People in the suburbs who only review things when they are bad, it's unfortunate. \n\nI came here a few times over the years, truth be told because the last KFC by me (in the gallery mall) shut down years ago. I have come here when we were expecting blizzards the next day, I have come hear close to closing, and I have come here during lunch. My experiences were as follows:\n\nIt has always been clean. Sometimes the service is slow for fast food, but it's not slow in the usual sense of the word. If you come 1 hour until closing they are going to run out of certain pieces of chicken. They have always gotten my order right. The chicken is always fresh and hot. \n\nIn short, I have always enjoyed my visits here, that's why I make the drive from Old City out to this KFC in Delaware County. That should speak volumes to the service and quality at this location.", "aspect_word": "place, food, lunch, service, chicken, KFC", "sentiment": "pos, pos, neu, neg, neg, neg, pos, neu, pos", "sentiment_score": "0.6998, 0.9238, 0.7562, 0.6370, 0.3206, 0.3781, 0.8019, 0.3473, 0.5445", "emotion": "neutral, joy, surprise, neutral, disgust, sadness, sadness, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "MpLMpmO1Q2KqkbwMo4PoxA", "business_id": "UHeQx4RkuKqjn4HRHhFjJg", "user_id": "ohVhDy9vwlgJnYwRMsX38A", "date": "2020-10-23 20:18:12", "stars": 1.0, "text": "I hate to give bad reviews but I need to be more positive so people can fix themselves.\nI stood there at the counter waiting for someone to come and take my order for around 4 minutes, they looked at me without any action not even smiling or saying hi or 'be right there'.\nI turned around and left", "aspect_word": "counter", "sentiment": "neu", "sentiment_score": "0.7044", "emotion": "anger, neutral" }, { "review_id": "UdjW4EyUy2zzUErtj9m-iA", "business_id": "hxJ47I__S_gx3z1_yEC0cA", "user_id": "90anotHbC638MaU1C15dTA", "date": "2020-02-27 16:52:42", "stars": 4.0, "text": "This is my first time at this location, and maybe the 2nd time I've ever had Panda Express. I'm not sure why everyone's claiming about rude or slow service. I'm here at 11:30am. All of the tables were clean. Everyone has been friendly, & I saw customers getting helped very quickly. I wanted veggies instead of rice, but I had to wait 5 mins for more veggies to get cooked.... not a big deal. I REALLY LOVE that they have the calories listed on every item. I was able to eat Chinese food & be full for only 540 calories! I ordered a plate with Fire Cracker Shrimp (110 calories), Broccoli Beef (150 calories), Mixed Vegetables (90 calories), and a side of Crab Rangoon (190 calories for 3 pieces). I really like that they offer low calorie dishes. They have a lot of \"Wok Smart\" items that are 300 calories or less. The food was ok... it's fast food so we can't have high expectations. The firecracker shrimp was good, the beef broccoli could use a little more salt & the veggies could use a little more salt. It's actually good that they don't use a lot of salt. Having less salt is better than being too salty, right? I don't eat at Chinese restaurants as often as I would like to because I'm trying to lose weight. It's hard being a foodie without getting fat. The struggle is real. I would def come here more often now that I know I can have my Chinese food fix & still eat healthy. Woah... sounds weird, but it's true. The food is 3-stars... cleanliness & friendly staff is 4 stars... the fact that Panda Express offers low calorie choices & have it listed on-site is 5 stars.", "aspect_word": "service, tables, rice, Chinese food, plate, Fire, Cracker Shrimp, Broccoli, Beef, Vegetables, Rangoon, food, firecracker shrimp, beef broccoli, salt, veggies, foodie, cleanliness, staff, site", "sentiment": "neg, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neg, neu, neg, neg, neg, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.8369, 0.3777, 0.4379, 0.3984, 0.6039, 0.4450, 0.3864, 0.4507, 0.4676, 0.4022, 0.3800, 0.3432, 0.2688, 0.3060, 0.3221, 0.3004, 0.3350, 0.3293, 0.4503, 0.4650, 0.3753, 0.3305, 0.3263, 0.3465, 0.5359, 0.4963", "emotion": "surprise, neutral, joy, sadness, neutral, neutral, neutral, surprise, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, surprise, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "aJsTknY4FqLFls3c7BFgzg", "business_id": "ULFAqnn4ARBBttrL1yY8iw", "user_id": "0NO4pzKGleZ5jHTMJCFPQA", "date": "2018-08-10 00:47:11", "stars": 1.0, "text": "Called this post office a few weeks ago after the recipient said they never received their package. After countless tries, a male employee finally picked up. He was quite a pr*ck and had the most miserable attitude like the \"I hate my job and my life and I'm going to ruin your day\" attitude. I started off by telling him that I have a tracking number for a missing package and would like to find out what happened to it. He didn't ask anything and immediately forwarded my call to the USPS national hotline (the 1 hour wait hotline). I called back, he picked up again, this time I told him quickly before he can transfer me again that all I want is a GPS trace of the package. He did the trace begrudgingly (at least that's what he claims, wouldn't be surprised if he just gave me bogus GPS numbers to get rid of me) and he made sure I received awful service while he did it. Just another crappy post office, there seems to be way too many of these throughout the country.", "aspect_word": "package, male, employee, attitude, wait, service", "sentiment": "neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4623, 0.4715, 0.7988, 0.5728, 0.3491, 0.4563, 0.7529", "emotion": "neutral, sadness, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "T4rAY9ligX6hhUMj4vd4OQ", "business_id": "7WrnAUGyB_uyWBSk5imztg", "user_id": "DY-E4PCNDSslaTZt3jToag", "date": "2017-07-31 23:48:53", "stars": 5.0, "text": "AMAZING!!!!!! I LOVE THIS STARBUCKS!!!! Everyone is always SO friendly and helpful! The workers make you feel at home, and make the greatest drinks! Also, the blueberry muffins are amazing. Meghan is the best manager. She has employed some amazing people as well -- Lauryn always has a smile on her face, Emily is the kindest ever, Sam is the most helpful worker, and Carlos is super sweet! If you are going to go to any Starbucks, go to this one. I don't care if you live in Connecticut, if you want the best coffee in the world, make the trip to Oro Valley, Arizona. This is our only real tourist attraction, thanks for giving us something, you guys. If this place was 24 hours, I would live on the comfy bench in the back. I love this Starbucks more than I love my own family.", "aspect_word": "workers, drinks, blueberry muffins, manager, worker, coffee, bench", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8160, 0.8883, 0.6240, 0.8345, 0.6419, 0.7699, 0.3195", "emotion": "joy, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "fg058AwTupCmjjfnSYJslQ", "business_id": "QkUXwDOmuPnGALypVxCEiw", "user_id": "eeMAX9elheH5w8nXInXwxg", "date": "2015-01-29 00:49:48", "stars": 4.0, "text": "On Nov 8 2014 ordered two large pizzas (one works other veggie)\nOrder was taken by Marlina, very pleasant phone manners.\nOrder would take 45 minutes to Holiday Inn West Bank/Gretna,\nbut arrived in 30 mins.\nPlates, napkins, red pepper flakes were requested.\nEverything but plates came with pizzas. We were in a hotel\nso we needed plates. But hotel was happy to provide\nthem plus utensils/cutlery. Both pizzas were great.\nGood amount of fresh toppings. \n\nOrdered from same location again on Nov 9 2014 to\n Holiday Inn West Bank Gretna.\n1 large pizza, (chicken and veggie toppings) breadsticks, chicken poppers. \nOrder was taken by Mike. Great phone manners. \nWas informed pizza would take 45 min but delivered in 25 mins.\nEverything was great. Quality and quantity of toppings - perfect\nAlso this time no plates were given even though they were requested.\nWhen order was delivered we were informed\nplates are not carried by this location. :)", "aspect_word": "pizzas, manners, napkins, pepper flakes, plates, utensils, toppings, pizza, veggie toppings, breadsticks, chicken poppers", "sentiment": "pos, pos, neu, neu, neu, neu, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4562, 0.4854, 0.4050, 0.4150, 0.4314, 0.3992, 0.2821, 0.6032, 0.5270, 0.3920, 0.4648, 0.3879, 0.4109, 0.3931, 0.3536, 0.3881, 0.3123", "emotion": "joy, neutral, neutral, neutral, surprise, joy, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "X_l1OJoKZSRKO8P3NXpOGw", "business_id": "jE54zOGJrE2Y2BmvC6PKSA", "user_id": "Y7GlLfsG3uXodjq8A2cpjw", "date": "2020-07-28 19:10:15", "stars": 1.0, "text": "Went here instead of the Exton one because of a bad experience, and still ended up having one. I asked specifically for a full synthetic oil change because my car doesn't take a blend. They ended up giving me a blend oil change and tried to charge me $86 for it until I asked to see the transaction receipt and showed that their website said for a blend was $60 and that they also were not instructed to do a blend. These guys are clueless and had to get it redone at Walmart who could actually do it correctly.", "aspect_word": "guys", "sentiment": "neg", "sentiment_score": "0.5399", "emotion": "neutral, neutral, neutral" }, { "review_id": "57K-JrAjvE5Ev37b9zUhjQ", "business_id": "_dFrOHyz209qbfx0dOiriw", "user_id": "wNqxEGLNNzbQl723qG7qOA", "date": "2016-03-22 16:45:28", "stars": 1.0, "text": "Never again will I go to this place! I used to be able to get an oil change for around 28 buck (with a coupon). Went there today, after already having the usual services done I was informed their prices went up to 42.00! Along with that they're always super slow....I was told It would take no longer than 20 minutes when it actually took about 45 and they try to sell you everything that's not nailed down. They'd have your whole car rebuilt if you'd let em!", "aspect_word": "prices", "sentiment": "neg", "sentiment_score": "0.6561", "emotion": "surprise, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "Kv4aGhZmm8Qe7moqGGgvCg", "business_id": "u1uWs6f1NN_jMVIN-r-E-w", "user_id": "qsIZu2IbPIwETNgh6Ed6tw", "date": "2013-04-03 12:47:45", "stars": 4.0, "text": "Finally went to give this place a try after listening to my friends tell me of it's grandeur for years. \n\nWe went on a Wednesday night and still had a 35 minute wait...it is apparently always like that. Be warned.\n\nI'm not a huge Italian fan, but my god - they did everything right here. The service was impeccable as well. Our waiter was BEYOND attentive to some odd special requests.\n\nExpensive? Yes, definitely on the higher end of the genre. This place makes Olive Garden look like an Italian McDonald's. But the value is in each flavorful, unique dish...nothing bland or pedestrian in the lot. Even though I am not a connoisseur of Italian Cuisine, I know quality when I experience it.", "aspect_word": "grandeur, wait, service, waiter, dish", "sentiment": "pos, neg, pos, pos, pos", "sentiment_score": "0.5323, 0.7492, 0.7912, 0.6795, 0.7866", "emotion": "joy, neutral, neutral, neutral, neutral, fear, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "CSgxMVvjxRvjaJsuydDEfA", "business_id": "PW6nnoyDQSAIDpVF2HZcQA", "user_id": "zolJ74a05lmEAbm9KlY7Gg", "date": "2019-04-25 03:52:16", "stars": 2.0, "text": "I'm usually a big fan of Smashburger but this was my first time visiting this location and it was not enjoyable. First off, the line moved SO SLOWLY that it was at least 15 minutes before I got to the front. I ordered my usual: the BBQ bacon & cheddar burger. I also decided to try the tots since I hadn't seen them on the menu at other locations. Considering how long the line took to move, I was surprised at how quickly my food was prepared. I took my first bite of burger and it tasted nothing like what I'm used to from Smashburger! It had a terrible flavor and I ended up stopping after half. The tots were fine but I was so disappointed that my burger was bad that I refuse to return. I guess I'll have to suffer through my time in New Orleans without a good burger.", "aspect_word": "line, BBQ bacon & cheddar burger, menu, food, burger, flavor", "sentiment": "neg, neu, neu, neg, neg, neu, neg, neg, pos", "sentiment_score": "0.7277, 0.4305, 0.8280, 0.5178, 0.3475, 0.6454, 0.7532, 0.7049, 0.4390", "emotion": "joy, surprise, neutral, neutral, surprise, disgust, sadness, sadness, neutral" }, { "review_id": "2ZwKFELRF3JrxuCSPlfwYw", "business_id": "03Z0iTZ29-Mh02OXE7sPBQ", "user_id": "7pUU_RtChlow_9wLp_BwEA", "date": "2020-09-06 04:36:46", "stars": 1.0, "text": "Ordered from uber eats, waited 67 minutes for our order to be wrong & burnt. Forgot my dorito taco, gave me nachos & cheese without the cheese, no sauces, there was also no sauce on my dry quesadilla, my fiancé's grilled cheese burrito was completely burnt on both sides. N e v e r A g a i n", "aspect_word": "taco, cheese, sauces, sauce, grilled, cheese burrito, burrito", "sentiment": "neu, neu, neg, neg, neg, neu, neg", "sentiment_score": "0.2968, 0.4441, 0.5396, 0.6053, 0.3650, 0.3041, 0.3300", "emotion": "anger, neutral" }, { "review_id": "k2-0HXi--hhzomIhUiW4cg", "business_id": "OjRP9poK_UW2XNbgkHSHWg", "user_id": "XB1oQiXV39MyrB19EMLv5w", "date": "2015-05-13 02:15:58", "stars": 1.0, "text": "Worst service ever!! I'm definitely calling the health department on this location. First off, this place knows nothing about sanitation. When you walk in there it smells like someone pooped. There was an employee doing her fellow co workers hair. She never once washed her hands. The manager said nothing about it an resumed to stand in front of the register waiting for us to order. There were a total of four employees standing around calling each other the \"N\"word. \n\n My question is, who owns this place? Have they no pride in their business? And if you have five employees and one is only working, Why are they not replaced? \n\n\nThis place doesn't deserve to exist. It should be burnt down. Just saying. \n\nBtw, they don't deserve the one star rating, it should be negative stars on this site.", "aspect_word": "service, sanitation, employee, manager, register, employees", "sentiment": "neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.8524, 0.6755, 0.6838, 0.8815, 0.4660, 0.6873, 0.6169", "emotion": "disgust, disgust, disgust, disgust, neutral, surprise, anger, neutral, neutral" }, { "review_id": "nybzCb6FzCrVhjflW9Rsow", "business_id": "k1XyeYNiUxNErHhuIIo_-A", "user_id": "2JSqho_s-hHhaoJV4ewdPA", "date": "2019-09-26 00:34:37", "stars": 1.0, "text": "Can I please give this place zero stars!?!!!\nWalk into the place and they have trap music blasting thru the speakers with cuss words mind yourself I have a 4 year old with me. I walk to the counter and he doesn't acknowledge me I ask for a bread and he's slamming things. Doesn't proceed to even ask what kind of sandwich I wanted ....so I walked away. This place is in SERIOUS NEED of a corporate visit and new employees", "aspect_word": "speakers, counter, bread, sandwich, employees", "sentiment": "neu, neu, neu, neu, pos", "sentiment_score": "0.3710, 0.5243, 0.5065, 0.5593, 0.4735", "emotion": "anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "RQJO64ygBUQ9JFYjPFkQZg", "business_id": "8mD1zIreuIYD2EDQgb7MuQ", "user_id": "qbxNhVHGu19V92CWeSVI_w", "date": "2018-06-05 17:54:27", "stars": 1.0, "text": "I'm so unhappy with the way my lunch was served . The person who took my order was very nice and friendly but the person who gave me my meal was rude disgustingly dirty her finger nails had scum under them as she's touching my fries and nuggets with NO gloves on how unsanitary is that !!! As she brings me my favorite part of my meal (chocolate frosty) she holds it from the rim of the cup and accidentally dips her fingers in like come on !!! Everyone else was wearing gloves but her what type of sense does that make.", "aspect_word": "lunch, meal", "sentiment": "neu, neu, neu", "sentiment_score": "0.7899, 0.6667, 0.7764", "emotion": "sadness, disgust, neutral" }, { "review_id": "3EoldyNoPanBnw8Owers0w", "business_id": "jECMOFe5ZIuMkn0iVEbP_g", "user_id": "e4QkMRscyGWQEqxUTXMYIA", "date": "2008-10-21 14:47:35", "stars": 5.0, "text": "This Applebees is awesome, the servers are the friendliest people you'll ever meet. Karaoke nights are the most sober fun I've had on a Thursday night. It's a great place to meet people, when you walk in there it seems like everyone is having dinner together. Great place to hang out and spend time. Tuesday nights they have dinners for family with specials for the kids, they also bring a clown to entertain the kids. Wednesdays is dine to donate were they donate to a organization based on how much people come into eat. It's a great neighborhood bar & grill. Two thumbs up for Applebees!", "aspect_word": "servers, Karaoke, dinner, dinners, specials, bar, grill", "sentiment": "pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.8630, 0.5098, 0.7941, 0.7547, 0.3976, 0.6456, 0.5410", "emotion": "joy, joy, joy, joy, neutral, neutral, joy, joy" }, { "review_id": "aWp_wl47EUEWv2wRfJoAPg", "business_id": "1yEGEkkEz-hY4ZZ68fgYuA", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2008-06-13 17:17:09", "stars": 2.0, "text": "The food at this \"neighborhood Applebee's\" is average, just like every other Applebee's I've been to. Like every other Applebee's, it has plenty of parking, is reasonably clean, and totally devoid of personality.\n\nI ordered a randomly-named burger (~$9), maybe the Super Loud Burger, the Melting Western Burger, the Atrocious Tragedy Burger with Uncle Henry's BBQ Sauce, or maybe the Brewtus Steak Burger? (Whatever it was, it wasn't anything special.) While our super-friendly server (whose name I forget) took our orders, I noticed she was wearing a button that read something like: \"WE CARD BECAUSE WE CARE\".\n\nI asked her where I could get one and she said she'd look into it. During the meal, she stopped by to give me my very own button, for free! That's special treatment, and it earned her a nice tip. (I wore the button to a Halloween party later that weekend which somehow ended up being pinned to a cute partygoer who I never saw again.)", "aspect_word": "food, parking, burger, BBQ Sauce, Brewtus Steak Burger, server, meal", "sentiment": "neg, pos, neu, neu, neu, neg, neu", "sentiment_score": "0.4120, 0.4944, 0.5494, 0.4341, 0.3725, 0.5096, 0.8476", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral" }, { "review_id": "lyKz_-Uny0w13j7A7dbwQQ", "business_id": "abNAMFFW2e1PxZLQPKpe9w", "user_id": "bxicALxym4IJ3TKKIYDRgQ", "date": "2019-12-05 01:37:25", "stars": 3.0, "text": "The fondue treats were yummy :) The steaks were seasoned well and cooked to order. Everything tasted good and the manager was full of good humor :)\n\nHowever... the salads came with out forks and the waitress never came back to check on us... we sat for quite a while with food and nothing to eat it with, so we flagged down someone else.. the table next to us had a different waiter and they were also complaining about not having silverware. We love the bread, but weren't offered any, so when we asked for silverware we asked for bread too. I ordered a sweet potato with my meal, they came back to tell me they were out. Finally, I had ordered the meal that comes with a slice of cheesecake, and we were given our check and to go boxes before I asked if I could just have it to go since it was never brought. \n\nI'm guessing that the wait staff is a little on the new hire side.", "aspect_word": "fondue treats, steaks, manager, salads, waitress, food, table, waiter, silverware, bread, meal, cheesecake, wait staff, hire", "sentiment": "pos, pos, pos, neu, neg, neu, neu, neg, neg, neg, neg, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.7186, 0.7491, 0.7954, 0.4634, 0.9115, 0.6356, 0.4300, 0.8819, 0.3995, 0.3129, 0.3669, 0.3333, 0.4956, 0.8484, 0.8129, 0.4819, 0.6399, 0.3125", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "tGOdBDB2o6Srrxsdamg8Uw", "business_id": "9UtZvfn_O1A7OWsaZfrzWg", "user_id": "pf2A9dSthCdQgvoyHipIkQ", "date": "2014-05-30 02:21:14", "stars": 1.0, "text": "I like Dominos but this store is the worst I ordered a pizza and used the tracker it took 40 minutes to deliver on top of the 24 minutes to make and was cold and gross \n\nStay away.. I ended up throwing it out and ordering form Pizza hut as the kids would not eat the cold pizza", "aspect_word": "pizza", "sentiment": "neu, neg", "sentiment_score": "0.4641, 0.6511", "emotion": "disgust, neutral, neutral" }, { "review_id": "gnMfcR4ha0ehRkRSHm57rA", "business_id": "UF436Ju_UY0zuE5RNtYW5g", "user_id": "BTcEZMEf50Z0v2b84_lxxQ", "date": "2015-06-12 02:59:31", "stars": 1.0, "text": "Ordered 2 pizza's online, for delivery. The order was placed at 8:55pm on a Thursday evening. The estimated delivery time said the order would arrive BY 10:01pm. With no pizza in my mouth by 10:11pm, I called to find out what was going on. I was then informed that \"the driver had left 15 minutes ago, and should arrive any minute.\" I waited exactly 10 minutes before calling back at 10:21pm. Still, with no pizza in my mouth. If the driver had left 15 minutes prior to my original call, by 10:21pm the pizza had been taken out of the oven a half hour ago. Yet still, not in my mouth. Upon calling back a second time, I was told that the pizza was on it's way, and should still be hot upon arrival. I was informed that if there were any issues with the pizza, that I could call back and they would send fresh pizza. Mind you, at this point in the evening, they were closing in a half hour. The pizza arrived at exactly 10:31pm, over an hour and a half after the order was placed. I wasted far too much time, anticipating pizzahut in my mouth- When I could have easily ordered from any other pizza shop, had the pizza cooked, delivered, and devoured, over an hour ago. To no surprise, the pizza arrived cold and hard. Currently pending a refund. Will never order from this location again. Yeah, no. Methinks not.", "aspect_word": "pizza, delivery, driver, pizzahut, refund", "sentiment": "neu, neu, neu, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6883, 0.6037, 0.4583, 0.4976, 0.6993, 0.4245, 0.6558, 0.5569, 0.5267, 0.5069, 0.4702, 0.5103, 0.4761, 0.5747, 0.6335, 0.3989, 0.4380", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, disgust, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "fOTkvy7rRGwJN0nswoAiqA", "business_id": "aa2fLxYlFh6mFRHs759PYA", "user_id": "MrH7PF5ZGjiSBOUdoK-X6A", "date": "2018-09-16 22:59:12", "stars": 1.0, "text": "I wish there was a way that I could give this pharmacy ZERO stars but then you wouldn't know. This is by far the WORST pharmacy in this area. They NEVER have any of your meds, the staff has NO clue what they're doing and they're register cannot split up a transaction between a healthcare spending account and a debit card. Screw my insurance for making this the ONLY pharmacy we can use...clearly there's better service someplace else!!", "aspect_word": "staff, service", "sentiment": "neg, pos", "sentiment_score": "0.8732, 0.5547", "emotion": "surprise, neutral, anger, neutral, neutral" }, { "review_id": "doqWZ6Yh4ty5FyPE32Bi2w", "business_id": "EI-7c_Zpd9HhBiVywzkIBQ", "user_id": "6cZKAjqI3PuhNSZJmrYpwg", "date": "2014-05-19 17:02:34", "stars": 1.0, "text": "This has to be the dirtiest restaurant I've been in! Caked on food on all of the glass partitions, nasty salt & pepper shakers, nasty seats, nasty floors, nasty beyond nasty bathrooms. The server was OK...but when we went to the cash register, the manager was standing at the register and swiped her keys off the counter leaving us standing there and told a kitchen guy she couldn't wait any longer for a cigarette! Will never ever go back!", "aspect_word": "food, salt, seats, floors, bathrooms, server, cash, manager, counter, kitchen guy, cigarette", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neg, neu, neg, neu", "sentiment_score": "0.4731, 0.5566, 0.7380, 0.6846, 0.6413, 0.7178, 0.4994, 0.8347, 0.4265, 0.3810, 0.5089", "emotion": "disgust, neutral, neutral, neutral, anger" }, { "review_id": "cwE1GVHe-VqC5oaXUeDbOA", "business_id": "_ab50qdWOk0DdB6XOrBitw", "user_id": "_Fd9KUkBsVjxqoh5RW9Vzg", "date": "2021-06-04 16:04:18", "stars": 4.0, "text": "Acme is my friend's favorite restaurant in New Orleans so it was the first place we hit up when we arrived. The line waiting to get in was pretty long but I was told that's typical for all the great restaurants in NOLA and that the food would be worth it. Fifty minutes later we finally made our way in, just as they were getting ready to close. Lol. Service was still fantastic though, and I really have to commend our waiter's impeccable service and friendly and sociable demeanor, despite how late it was and how close they were to closing for the evening.\n\nAs for the food, I was a little less impressed. I ordered a half-turkey po boy with a side of hush puppies. It was my first time trying hush puppies and they weren't bad but I didn't love them either. My friend tried them and said usually they're supposed to be more savory, and the hush puppies here were sweeter than she was expecting. My po-boy wasn't bad but again I wasn't in love with it either. And as for the bread pudding, it was good but it came out room temperature. I really wish it had been hotter temperature-wise, as I know the bread pudding would have been delicious if that was the case. \n\nYet despite the average meal, as I mentioned the service was astounding. I also liked the dim and neon lighting and resulting ambiance, which was different from the places I typically frequent in SoCal.", "aspect_word": "line, waiting, food, Service, waiter, service, demeanor, hush, puppies, boy, bread pudding, temperature, meal, neon, ambiance", "sentiment": "neg, neg, pos, pos, pos, pos, pos, neu, neg, neu, neg, pos, neg, neg, pos, neu, pos, neg, neg", "sentiment_score": "0.6114, 0.5426, 0.7490, 0.7092, 0.7950, 0.7845, 0.6712, 0.4745, 0.2097, 0.2639, 0.3579, 0.3370, 0.2857, 0.3888, 0.5575, 0.3674, 0.4326, 0.3029, 0.2943", "emotion": "joy, neutral, neutral, neutral, joy, surprise, neutral, joy, sadness, neutral, sadness, surprise, joy, neutral" }, { "review_id": "xuOtWbBbs4_FoydfC1fJMg", "business_id": "BzPTw9daJW8ToqTc7QiHFw", "user_id": "fdmU8SZCzcYd8sAh6dWGkw", "date": "2014-08-07 23:07:59", "stars": 2.0, "text": "This Taco Bell seems to be newer or at least rennovated not too long ago. I've been here too many times to count because it's near my job. The food is typical for Taco Bell, but I have noticed they give better sized portions compared to other locations. Occasionally, they'll have some dumb little teenagers behind the counter that have no clue what's on the menu. For example, I asked for a cheesy potato bowl and the girl looked at me like I had three heads and made a comment about me making up stuff. Needles to say, I didn't get them during that visit... Ok, ok... My fault, I meant FIESTA potatoes. But give me a break, it's the only damn potato dish they serve. She should have known what I was talking about. Smh... Other than that, this location is hit or miss with cleanliness. Worst of all, there's been numerous occasions where I've seen homeless people sleeping at one of the tables. Too add to that, I think they also bathe and shave in the bathroom because there's always large lumps of hair all around the sink. Yuck!", "aspect_word": "food, portions, counter, menu, potato bowl, girl, potato dish, cleanliness, tables, bathroom, lumps, hair, sink", "sentiment": "neg, pos, neu, neu, neg, neg, neg, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.4238, 0.4314, 0.4368, 0.7420, 0.3339, 0.5270, 0.4473, 0.4944, 0.4825, 0.3655, 0.3788, 0.3366, 0.3260", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, disgust, neutral, disgust" }, { "review_id": "2hPOWgXLmtj8aLo7MwcJ5A", "business_id": "x7jmbNVlvKJPW_bOmedWzg", "user_id": "wDdh7cLIFK08KtJhj5q9uA", "date": "2010-05-05 02:23:46", "stars": 2.0, "text": "Bf wanted pizza hut...for MONTHS. Only stipulation? cannot be delivery, must be dine in for pizza to taste right. So in philly? choices are limited. So I've been putting it off.\n\nThen one sunday as we're driving to the market...what appears on the side of the road...why a pizza hut of course! So, twist of fate that gave us an extremely full parking lot at the market had us turn back around for lunch at pizza hut.\n\nFirst thing I noticed?? Door and entry area is super gross...but hey, it's pizza hut and it's on Broad...We walk in and wait to get seated. Place is pretty empty except for a family and a couple booths. We grab a booth and get settled. Nice special of course is the $10 large pizza with any toppings. So we go for a supreme pan pizza cause who doesn't love the super crispy/crunchy/oily crust?\n\nSo while we wait we start to play with our place settings (there's games on them for kids) and try to entertain ourselves. Not much out the window except DD next door and broad st traffic itself.\n\nPizza comes out and it looks good...It's in the pan we remember...but crust is not super golden...it just barely got there. Still crispy but the taste isn't the same. 3 of use shared the large pizza and as the slices were disappearing, the bigger the view of the pool of oil in the pan..our pizza was swimming in oil...so we left full but man...i could feel my heart clog. so glad we checked that off the list. back to pizza hut hiatus.", "aspect_word": "pizza hut, pizza, parking, lunch, area, toppings, crust, Pizza, pan, taste, slices, view, pool, oil, pizza hut hiatus", "sentiment": "neu, neu, neu, neg, neu, neu, neg, neu, pos, neu, neg, pos, neu, neg, neg, neu, neg, neu, neu, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.4424, 0.6427, 0.4122, 0.5052, 0.7876, 0.4756, 0.3023, 0.3895, 0.3603, 0.4463, 0.2953, 0.3879, 0.4847, 0.5828, 0.5058, 0.3455, 0.3938, 0.3173, 0.2306, 0.1688, 0.2231, 0.3824, 0.3108, 0.2416, 0.4459", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, surprise, disgust, neutral, neutral, joy, neutral, neutral, neutral, sadness, neutral, joy, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, sadness, joy, sadness, neutral" }, { "review_id": "H6wjk0zr5hL_iAg6QXTI8Q", "business_id": "xM2zutXv11alems5TnlC5Q", "user_id": "wtGCXKmQJPzEdG5tWd4kpA", "date": "2021-08-02 17:20:41", "stars": 2.0, "text": "I feel that the McDonald's should have done a little bit better if they wanted a new customer again. Our family goes to plenty of McDonald's all around the area and this one almost always gets the order wrong. As other reviewers have mentioned there is frequently a lot of boisterous activity going on in the back of house and, while I applaud anybody having a good time while working at a fast-food restaurant, at least get the order correct and stop worrying about whether you sound like a game show host over the speaker. As much as my daughter loves McDonald's I am discouraged from returning here every time I come. I feel that some people are just thinking that McDonald's is just having a struggle from covid-19 snot true it's actually just that they're not putting in the effort and I feel that if they did maybe they would be better and maybe they would have five stars on Yelp", "aspect_word": "food, host, speaker", "sentiment": "neu, neg, neg", "sentiment_score": "0.5125, 0.3186, 0.4018", "emotion": "joy, sadness, neutral" }, { "review_id": "Ckr5NJimoTKpY42_5diF_Q", "business_id": "_H4JxAq5McK1OIW3cWWuhw", "user_id": "LViPCINhR0UqdLjs-TM5CQ", "date": "2019-06-18 18:14:01", "stars": 5.0, "text": "Jiffy Lube provided the highest quality service I've ever received from any other \"oil changing\" company. Jamal, the employee who assisted me, was so professional and seemed to truly care about his work! I was provided the best recommendations for my car to get the most \"bang for my buck\" and was in&out in no time. \n\nThank you and highly recommend.", "aspect_word": "service, employee", "sentiment": "pos, pos", "sentiment_score": "0.8583, 0.6774", "emotion": "neutral, joy, neutral" }, { "review_id": "pr9pCcwnUVQOvrGz8fkAdQ", "business_id": "WNFxt2TyMDEuNNNZ9Z9zRQ", "user_id": "9tLTZI5cB-_ORbim_GG6VQ", "date": "2017-09-28 11:54:40", "stars": 1.0, "text": "Store is fine. It's a Lowes.\n\nSo why a one star review?\n\nBecause I absolutely hate it when I see a manager talk down to employees. I don't want to witness some smug fool tell (his) miserable underpaid (female) employees what an amazing smile he want to see on their faces.\n\nForget it manager guy. Your world is small. Your power is tiny. Your ability to make going to Lowes a depressing experience... well that's big at least.\n\nHere's a hint... the employees are not smiling because of YOU.\n\n'Nuf said.", "aspect_word": "Store, manager, employees", "sentiment": "pos, neg, neg, pos, neg, neg", "sentiment_score": "0.5568, 0.8466, 0.6851, 0.3158, 0.7064, 0.7794", "emotion": "neutral, neutral, anger, joy, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "rb6ysJ7kH2c2k3e5AjdZuA", "business_id": "GfGeQHHqUDjOlacP11F_nw", "user_id": "xOFcwFrmjwnXYjLqxk_rjQ", "date": "2016-03-20 21:35:21", "stars": 5.0, "text": "I recently visited this CVS and 2 of my items to purchase were not marked with a sticker to be scanned for price. I offered to go find them for the person behind the counter. She said very nicely that I should not have to do that and rushed to find the prices herself. I always have good experiences in this store.", "aspect_word": "price, counter, prices", "sentiment": "neu, neu, neg", "sentiment_score": "0.4775, 0.6877, 0.4944", "emotion": "neutral, joy, neutral" }, { "review_id": "Qh_eyGAI4M38sU7ENl2b7A", "business_id": "qdtQbg9BWlkvv0br4zmU9A", "user_id": "oHjUPJHEOGJsrPqu3B_MnA", "date": "2017-12-09 07:19:00", "stars": 3.0, "text": "There was a time when I would bring my Mom here every Saturday bc she needed something here. Usually it had something to do with her garden so we would be hauling pebbles, bricks, manure, plants, you name it' hehe \n\nFortunately whenever things are heavy we've always found someone to help us load my SUV so we wouldn't kill ourselves! Hehe and the employees here are very helpful!\n\nFor some reason I feel like Home Depot is a little cheaper than Lowe's? Although I think Lowe's stores seem a little more polished and cleaner? But hey, wherever my Mom wants to go is where we go' hehe\n\nI also like to get orchids for my Mom here as part of a present bc they have a beautiful selection. \n\nThey also have great Christmas decorations as well!", "aspect_word": "employees, selection, decorations", "sentiment": "pos, pos, pos", "sentiment_score": "0.7628, 0.5980, 0.3778", "emotion": "neutral, joy, joy" }, { "review_id": "OgiCEima0ygMAUrxJttgNw", "business_id": "JVuOGhY50AwxIRl7Bf4btg", "user_id": "nm18lOZ82BlR7Ov5sfNNog", "date": "2016-06-20 17:36:35", "stars": 2.0, "text": "this was my first visit to a waffle house. the waffles were worth the trip, but everything else was mediocre. my husband and i stopped in on saturday afternoon and i think our waitress was ariel. she barely spoke to us though, so i can barely remember. we both ordered an all star special. i ordered mine with country ham and that was a huge mistake. the ham tastes like it's marinated in salt, and then cooked in salt, and then salted again before it's served. i even tried adding syrup, but that didn't help at all. everything else was ok. and i might go back again, but not this location. and i'm never ordering ham again. also, kind of alarming that all the cooks are teens :-(", "aspect_word": "waffles, waitress, ham, served, syrup, cooks", "sentiment": "pos, neg, neu, neg, neu, neu, neu, neg", "sentiment_score": "0.5175, 0.9272, 0.3359, 0.4912, 0.4743, 0.2975, 0.3620, 0.8864", "emotion": "surprise, surprise, neutral, sadness, neutral, sadness, neutral, sadness, sadness, fear" }, { "review_id": "Od1Rk5QQfDs8S6KoqM7jMQ", "business_id": "qD2fr80U04Fk-Ctx0H_vtg", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2019-01-31 05:34:29", "stars": 3.0, "text": "Lovely new Brentwood location. Easy access off Hwy 64. in the lower plaza next to CycleBar. Drive thru available, outdoor patio and plenty of seating inside. Staff is decent but could certainly use a little spunk & a few smiles to go with a morning cup of Joe. Merchandise, snacks, nice background music and most importantly caffeinated beverages vailable. Therefore I'll likely return at some point. \n\n~Christy", "aspect_word": "seating, Staff, background, beverages", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5948, 0.7884, 0.5760, 0.3009", "emotion": "joy, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "cnUhlTr7CdRM30Sg_eoAOg", "business_id": "0SDdm3Xn4f_lRcmfxeEzwA", "user_id": "p4meV3sBPx8nPeEEaU5Ohw", "date": "2017-10-04 23:37:43", "stars": 4.0, "text": "The Pizza Hut in Granite City is carry out and delivery only. The delivery times are usually pretty reasonable and I can only think of one time when it took them a long time to make the delivery. On that particular occasion the driver explained why the pizza took so long and about an hour after the delivery, I received an e-mail coupon for a free large pizza. Nicely done Pizza Hut, great service recovery. \n\nThe food items I have ordered from Pizza Hut have always been good and me my expectations. The drivers are typically very nice. \n\nI would recommend ordering from this Pizza Hut.", "aspect_word": "delivery times, delivery, driver, pizza, service, food items, drivers", "sentiment": "pos, neu, neg, neg, neu, pos, pos, pos, pos", "sentiment_score": "0.5028, 0.4917, 0.6471, 0.3917, 0.5110, 0.4983, 0.7752, 0.4958, 0.7550", "emotion": "neutral, neutral, surprise, joy, joy, neutral, neutral, neutral" }, { "review_id": "NrO9u5On8b1W0L0fhKFscA", "business_id": "ZnRFh390K4vgTvbNKi59GA", "user_id": "mjm9L913_EYnANFdTo-mjw", "date": "2019-03-18 08:38:09", "stars": 5.0, "text": "One of the best ones around. For those bitching about trying to figure out new technology or complaining your friggin dog didnt get his nuggets. Maybe lower class fast food isnt for you. I'm sure the trendy millennial hole you usually go to would let your dog come in with you. Those com0laining about not getting a thank you, sorry or whatever, get your prissy priveledged kids to work there. Then someone will speak clear, coherent english to you. Only negative to this place is they dont open until 5:30 am.", "aspect_word": "technology, dog, food", "sentiment": "neg, neg, neg", "sentiment_score": "0.4187, 0.5874, 0.5092", "emotion": "neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "IcZWLGiWDdkP-R0RS_DVjw", "business_id": "Qsoq2TGOe59LZy7z6KbQjA", "user_id": "FSDj4JOrZxd5Z-ax15Klgg", "date": "2011-07-09 07:34:43", "stars": 4.0, "text": "I normally would not vote highly for chain or franchise anything, let alone a pizza joint. This time I'll give several estrellas because people were actually nice to me. I've been driving for quite a while, it was 9 o'clock at night and almost all the eateries were closed or just about closing. This place was also closing because I just about tripped into the bucket after slipping on the wet floor near the mop. \n\n\"Can I still buy a slice?\", it was more of a plead than a question (I was pretty hungry). \n\nSure, we're closed, but no problem. \n\nI had a slice of cheese pizza with Canadian bacon and sausage toppings + a soda. Pizzas of any sort taste so much better under adverse conditions; but I gave these guys four stars because of the service.", "aspect_word": "pizza, slice, bacon, sausage toppings, soda, service", "sentiment": "neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5683, 0.5026, 0.5064, 0.4915, 0.5068, 0.5439, 0.7857, 0.4084", "emotion": "neutral, joy, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "5bm1aHlXftLvAU_rbZubug", "business_id": "EIF1W_-8weWgmDP5sbBOIg", "user_id": "zxMo7emoqvWavJRtJF_9rw", "date": "2011-08-23 00:44:58", "stars": 3.0, "text": "JJ's is a nice little twist to the sub sandwich shops. The subs are good and generally plenty of food for a meal. The bread is excellent as well as the mayo and the combination of the two is what makes the sandwich good, \nSo why only 3 stars? Well mainly the price. A simple sandwich and a drink for most subs will run you close to $10. The layout of the shops are pretty nice and they try to create a young, hip atmosphere, but it comes off a bit brash and uncomfortable.\nGood subs, but a bit pricey.", "aspect_word": "subs, food, meal, bread, mayo, sandwich, price, drink, layout, atmosphere", "sentiment": "pos, pos, neu, pos, pos, pos, neg, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.7563, 0.7385, 0.7447, 0.7609, 0.4145, 0.4465, 0.3991, 0.3284, 0.6953, 0.6000, 0.6080, 0.6808, 0.6961", "emotion": "joy, joy, joy, sadness, neutral" }, { "review_id": "V7i6zsAiatunUE0uSm1OwQ", "business_id": "b0hSNSvD2evs_DEl8RSiCw", "user_id": "4wFZgzj4DXB3Mn7Q1WLhXg", "date": "2009-03-26 17:16:17", "stars": 5.0, "text": "All Chain Restaurants are NOT created equally!\n\nI worked in food service for many years.. for a time I was even a McManager.. so I know that the greatness of a franchise 'store' can only be as good as it's management team and the caliber of employees it hires.\n\nI personally LOVE Jack In The Box (JITB) because they are so laid back AND the food is cooked when you order it. Over the years I've probably eaten my way through 90% of the menu, save for the really spicy stuff and the salads. \"Our\" location on Orchard (between Overland and Kootenai) is staffed by some great folks and is worth driving to. \n\nBreakfast for dinner? No problem.. Substitutions? No problem... Problem with your order.. just tell them(or call if it was from the drive thru) and they WILL make it right. \n\nTwo things I'd suggest.. avoid the onion rings.. (they are better a Burger King or Carl's Jr) and CHECK your drive thru order before you leave, because after all, them burger jockies inside are people too and stuff happens!\n\nIn the mood for rice? Try the terriyaki bowl! Breakfast? You can't go wrong with the Breakfast Jack. The sirloin burger is the bomb and if ar in a highly carnivorous state.. The ULTIMATE DOULBLE CHEESEBURGER.. with no wussy lettuce and tomato to take up space. \nEggrolls? OH YEAH.. but I'm sad they did away with the Cheesy Macaroni Bites (though my thighs are glad to see them go!)\n\nWhatever you choose to order, just be prepared to wait and you shall be rewarded with hot tasty greasy treats.. it's a promise!", "aspect_word": "food, employees, menu, salads, Breakfast, dinner, onion, rings, Burger, burger, rice, terriyaki, terriyaki bowl, Breakfast Jack, sirloin, sirloin burger, CHEESEBURGER, wussy, lettuce, tomato, space, Eggrolls, Cheesy, Macaroni Bites, greasy, treats", "sentiment": "neu, pos, pos, neu, pos, neu, neu, neu, neg, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu, neg, neu, pos, pos", "sentiment_score": "0.5155, 0.6723, 0.5760, 0.7415, 0.5370, 0.7288, 0.3972, 0.9017, 0.3647, 0.2697, 0.5459, 0.5749, 0.6420, 0.3137, 0.3147, 0.7535, 0.4691, 0.3555, 0.2651, 0.4492, 0.2713, 0.1716, 0.2345, 0.2956, 0.2798, 0.2904, 0.2234, 0.3342, 0.1752, 0.3061, 0.3411, 0.2785, 0.6660, 0.7415", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, disgust, neutral, neutral, surprise, neutral, sadness, neutral, surprise" }, { "review_id": "dE-1jTAGanay3KHW0u1nVA", "business_id": "DY2MwXiena93u6JeI7Th_w", "user_id": "VKlzfFJUd6ANLktObH0BhA", "date": "2017-10-16 19:20:03", "stars": 4.0, "text": "I was staying with a Starbucks guy so each morning we had to stop so I took part and really thought this location was a good one. Very clean, good service. I also had the steak and cheese wrap which ended up being pretty darn good and fulfilling. More so than most starbucks options in my opinion. So good coffee and a good start to my day.", "aspect_word": "location, service, steak, cheese wrap, coffee", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.7356, 0.8953, 0.6840, 0.4125, 0.7665", "emotion": "joy, joy, joy, joy, neutral" }, { "review_id": "BlCpcb8kHBZNjyClbIkftQ", "business_id": "QYAMXGYJfhvNT-4XKrbWNA", "user_id": "-B13YiHWF85k8T5VFc6sBQ", "date": "2021-01-09 18:13:08", "stars": 1.0, "text": "This should really be ZERO stars. We placed order for contact delivery. Opened bag to discover it was missing an an order of wings. Called back immediately. We told the girl who answered the phone we were missing 1/3 of our order. She said that we would have to come pick it up. We asked if we could have the rest of our delivered, and she said NO, we would have to come pick it up in person. She said this was \"their policy\". Mind you, we are both sick, and that is why we ordered delivery. They are located less than one mile from where we live...I don't think it's too much to ask for them to make a return delivery to us! Worst of all, they would not refund us. This is the first and last time I will ever do business with them.", "aspect_word": "wings, policy, delivery", "sentiment": "neu, neg, neu, neu", "sentiment_score": "0.6736, 0.4051, 0.3404, 0.4090", "emotion": "surprise, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "elmqZHv9igIeXRhf5yBzrg", "business_id": "D1AGSvIci0E53E1Yix1mXA", "user_id": "2b2J7kW1nTVTtiZtizw-tw", "date": "2013-10-07 00:24:38", "stars": 4.0, "text": "I don't normally review chain fast food restaurants like this, but after my first visit here, I was actually so pleasantly surprised that I decided to share the word.\n\nOn a recent trip to Tampa, I was starving and running short on time (what else is new?) and decided a cantina burrito bowl would be the best option. I hate to admit, but i have always had a preconceived notion that all taco bell restaurants have an outdated design, dirty bathrooms, rude employees, etc. That was not the case here at all.\n\nI went in and ordered it to go instead of doing the drive thru. It was spotless throughout, including the bathroom. It looks like it had recently been remodeled. The cashier here was really friendly and made it a good experience. The burrito bowl was decent for what it is. Not as good as Chipotle by any means, but since it has the quick convenience factor, that's a plus\n\nNot like I want to make a habit of eating at taco bell frequently, but if i find myself in the same situation, wanting something quick and on the go friendly again, I will stop here.", "aspect_word": "burrito bowl, taco, design, bathrooms, employees, cashier", "sentiment": "neu, neu, neg, neg, neg, pos, pos, neu", "sentiment_score": "0.3769, 0.3456, 0.5889, 0.7321, 0.7466, 0.5367, 0.4497, 0.5305", "emotion": "surprise, neutral, anger, neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "vd-HtVKFIuWnODUJnUWClQ", "business_id": "nrJ9DnQa-CzFra8BlIKqNg", "user_id": "V3XYG1zKuW8VUBNtjacoxA", "date": "2019-01-24 19:03:52", "stars": 3.0, "text": "The reasons you go with USPS are this: you don't want to see it go out of business cause it's old and historical, and it's often more affordable than FedEx or UPS. At least that's why I go. \n\nThis location is tucked back behind the Mexican restaurant on Hampton. I used to live really close and came all the time. Now I go if it's on the way to or from something I'm doing near Southampton. \n\nThe folks who work there are pretty nice. It can be a little slow moving though. It seems like most afternoons, they are understaffed and there's a long line to ship something. This location does not have a machine where you can buy stamps or ship anything, so everyone has to wait for the counter. \n\nOverall, this location is just A-OK, y'all!", "aspect_word": "folks, understaffed, counter", "sentiment": "pos, neg, neu", "sentiment_score": "0.5404, 0.6500, 0.6287", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "JmNzTdEfj1ZoxpElM67msw", "business_id": "YeV5jfrNkknJK0bPCOJ1kg", "user_id": "KAcwxzwWtJm-OfgjdjPYdQ", "date": "2013-12-07 22:43:07", "stars": 3.0, "text": "Just had to leave due to employee rudeness. We came in to print out a picture here. The two kiosks were being used, one of them by an employee. As the line started to build, another employee came over to hint that the other employee should free up the kiosk, but no luck. The employee at the kiosk, then asked each of it's in line if they needed help, and each said they were waiting to print pictures. Instead of actually helping by getting up, she kept at whatever she was working on. The other employee then came over and offered to finish up what she was working on later if she would free up the kiosk. The employee at the kiosk, then loudly said she'd be there a while and kept doing what she was doing. The line then shrank as we all left.", "aspect_word": "employee, kiosk, line", "sentiment": "neg, neu, neg, neu, neg, neu, neu, neg", "sentiment_score": "0.6901, 0.4618, 0.4415, 0.4586, 0.3988, 0.4853, 0.4757, 0.3898", "emotion": "sadness, neutral, neutral, neutral, neutral" }, { "review_id": "1-qut7tZ_2HEX5nKT9U-lA", "business_id": "ElgpjYk-Wzq1LVZQblI46w", "user_id": "16nTse8xT7rH8Kl_PA8TiA", "date": "2020-12-07 22:43:27", "stars": 3.0, "text": "The location is convenient and I prefer Wawa over most gas stations around tampa; however, 9 out of 10 times BOTH of their air pumps are either broken (button panel removed, air hose broken, etc) or not functioning properly. I don't know if the people in this area are just a$$holes or if the manager isn't keeping up with repairs/maintenance, but I don't have nearly as many problems with the air pumps at other Wawa locations as I do with this location, it just sucks that I always have to drive to a further Wawa to get air after seeing that their air pumps are broken AGAIN at this location.", "aspect_word": "location, pumps, manager, maintenance", "sentiment": "pos, neg, neg, neg, neg", "sentiment_score": "0.5260, 0.3598, 0.8812, 0.6252, 0.2868", "emotion": "neutral" }, { "review_id": "zzhtXpNpngBCiTIHWEL1FA", "business_id": "_oDGsIhkteFjaa-TfNCF5g", "user_id": "LXNembtE8QYiyh5m7eLBAw", "date": "2016-01-18 01:00:06", "stars": 1.0, "text": "I've always loved Pizza Hut but man...this place should strictly advertise take out only! For the last 5 times I've ordered delivery though the app (to get the deals) and every freakin time I get a call from them saying there's either no delivery driver and that they can never keep one! Funny thing is that Dominos doesn't seem to EVER have that problem and they're getting my business at this point since this Pizza Hut can never get it together with deliveries.", "aspect_word": "delivery driver", "sentiment": "neg", "sentiment_score": "0.4251", "emotion": "neutral, neutral, surprise, neutral" }, { "review_id": "_jnGhd46Yv7rYt6ywIe5AA", "business_id": "_oJ5QA131I_XnyaXAa8nsA", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2019-09-11 15:59:54", "stars": 2.0, "text": "Oof, this was a hot mess experience. I would typically describe my frequent visits to this Terminal A Starbucks location as \"meh\" but this particular visit especially unfortunate. They were busy as usual and it seemed that two of the three employees were bringing their A game while the third, Amber, was a weak link. Oh man, where to begin? Despite the crazy busy line of travelers, she was texting on her phone (germs galore) then proceeded to plug her phone in to charge with the cord wrapped around the nozzle of the whipped cream bottle and phone on top of everything... Note that she was the individual creating everyone's drinks. \n\nShe then wiped her nose on hand while making preparing a drink. Seriously, this was a health department nightmare. \n\nShe then talked to another airport employee about how much each of them were paid and stopped working (while the store was super busy...) to ask these tacky questions openly. \n\nI don't want to read too far into it but I could feel a sense of frustration from her teammates. Here's to improvements and additional training...", "aspect_word": "employees, line, whipped cream bottle, drinks, drink", "sentiment": "neg, neg, neu, neu, neu", "sentiment_score": "0.6917, 0.4316, 0.4227, 0.8758, 0.8716", "emotion": "disgust, sadness, neutral, surprise, neutral, neutral, neutral, disgust, fear, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "w3WLmn96K6UqCVuV0OD18A", "business_id": "D12hLjWAtSrXGrkBkeMbog", "user_id": "UXTsDU3DJLW380wgcExy-Q", "date": "2017-03-27 19:27:23", "stars": 1.0, "text": "I knew better than to get suckered in by a BOGO chicken sandwich coupon. But I took a chance and this was one of the worst experiences ever. \n\nI order the Asiago Ranch Chicken sandwiches and hand the kid at the register the coupon. He can't figure out why it won't take the coupon. Finally someone tells him that it's not for the \"premium\" sandwiches. OK, fine I'm on my 30 minute lunch so I just order one grilled and one fried both with extra mayo to go.\n\nSomething tells me to check the bag before I leave. I open the grilled sandwich and it has no mayo but it's totally douched with some strange looking sauce. I go back to the register and tell him this has no mayo and some sauce I didn't order. He looks at me like I'm a space alien and says \"the grilled don't come with mayo they come with honey mustard\" Don't you think that a better time to tell me that would have been when I ORDERED EXTRA MAYO?? \n\nThe old dude behind him starts remaking the sandwich so I stand there and watch. He notices that I'm watching and finally throws the wrong sandwich away. I knew he was going to just give me a new bun but he saw me watching. And guess what he doesn't put on the sandwich? You got it, NO MAYO. I told junior at the register that he didn't put ANY mayo on the sandwich. Back to old dude who says \"OH JESUS CHRIST\" like I'm the problem. DO YOUR JOB CORRECTLY AND YOU WON'T HAVE TO DO IT 3 TIMES! \n\nNever again.", "aspect_word": "chicken sandwich, Ranch Chicken sandwiches, premium, sandwiches, lunch, grilled, grilled sandwich, sauce, mustard, dude, sandwich, bun, register, mayo, JESUS, JOB, TIMES", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neu", "sentiment_score": "0.4468, 0.5234, 0.4734, 0.3704, 0.8078, 0.5387, 0.5219, 0.7464, 0.4362, 0.4297, 0.3217, 0.6783, 0.6443, 0.6278, 0.4897, 0.7777, 0.4258, 0.4004, 0.7703, 0.6408, 0.2187, 0.2459, 0.4195", "emotion": "neutral, disgust, neutral, sadness, surprise, neutral, neutral, surprise, neutral, anger, neutral, anger, neutral" }, { "review_id": "MhxTeGutmkeQHtOk8UYSLA", "business_id": "oVMf5FvsD7_HmBc3B62Zxw", "user_id": "XBioLXBj7J76kspMFv7GFQ", "date": "2015-09-18 02:50:28", "stars": 1.0, "text": "Why you always gotta pretend like the ice cream machine is down? Why you lying? When do you think people want your crappy not even real ice cream ice cream? At night! When nothing else is open! Quit lying and also stop saying the credit machine is broke while I watch you pocket my cash or at least give me a deal. Sheeeeeeeeit. Get it together late night crew - Lou Sanus", "aspect_word": "ice cream machine, ice, cream", "sentiment": "neg, neg, neu, neg, neu", "sentiment_score": "0.4020, 0.4391, 0.3040, 0.3339, 0.3511", "emotion": "anger, neutral" }, { "review_id": "X4SF71VPL7RtzlCLYxUVZA", "business_id": "mxam6ZzXg_ZSTSFPDJEpFA", "user_id": "6ftlcRGqymxrfyq6572S9A", "date": "2019-03-12 06:34:56", "stars": 1.0, "text": "The day crews are good at what they do. They give you what you order. EVERYTHING. \nThe night crew on the other hand literally forgets multiple things with a minimum of 1 item every single time we go. No Joke. They are always playing around or just leaning up against the drive thru window. No wonder they cant do their job right. They have gotten to know us because we are those \"annoying\" customers who come back every time something we paid for is missing. Tonight, the guy taking our order cut us off after every item trying to give our total even though we said we had more. He was trying to rush us out of there. They also forgot 1 item (SHOCKER) so we went back around and when we got up to the window they knew exactly what it was and said \" just 1 yea we thought so.\" THEY THOUGHT SO!!!. Not to mention I ordered 3 nacho fries and they were still partially frozen. And my 5 cheese cups ( i paid for 2 extra) were all less than half full and each had an extra cup under it. What a waste of product. We would stop going all together if there was another TB closer to where we live but I'm not driving further down late at night when we already drive 20minutes to this one. They seriously need a new staff. I love Taco Bell so much and so do my kids but this has gotten beyond old.", "aspect_word": "day, crews, crew, guy, nacho fries, cheese, cups, product, staff, Taco", "sentiment": "pos, pos, neg, neg, neu, neg, neu, neg, neg, neu", "sentiment_score": "0.4331, 0.3955, 0.3881, 0.7225, 0.2849, 0.3092, 0.2888, 0.3965, 0.4786, 0.3985", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, anger, anger, surprise, neutral, surprise, disgust, neutral, sadness, neutral" }, { "review_id": "D2YGnBocv--TnPHTpJSJeA", "business_id": "2gW2AflncKzHvmSvel2LBw", "user_id": "hcCFyJJt3OLV1OtPlQeDoA", "date": "2016-02-29 23:43:40", "stars": 1.0, "text": "This is a terrible McDonald's..... Even though there are two lanes the drive-thru is super slow.... The food was cold and just thrown together... I get it you hate your job, but come on man did you have to put that much ketchup on our burgers....\n\nThe staff was not friendly at all.... It took way too long to get our food considering this is a fast food joint....\n\nStop here at your own risk!", "aspect_word": "food, ketchup, burgers, staff", "sentiment": "neg, neg, neu, neg, neu", "sentiment_score": "0.7200, 0.3682, 0.7278, 0.8572, 0.4375", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, disgust, neutral, neutral, neutral, surprise, neutral, neutral, neutral, anger" }, { "review_id": "8mWC7W-UOEHFt4f66KO27A", "business_id": "FHK7vCGUQr9Y3dfcmElhJw", "user_id": "kryUEwDcDahqFiZIjtRp7g", "date": "2021-04-10 16:34:19", "stars": 1.0, "text": "I never thought I would need to write a review for Papa John's but I placed an order for delivery about an hour and a half ago and never received any updates. Their tracking app froze and every time I went to check back, it never worked. When I finally called the store for the status, I was told it was out for delivery and to wait another 25 minutes. Almost two hours for a pizza delivery when they are about 15 minutes away. Never ordering from them again.", "aspect_word": "delivery, pizza delivery", "sentiment": "neu, neu, neu", "sentiment_score": "0.4887, 0.5090, 0.4720", "emotion": "surprise, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "6EMiJI8R7NvZpfHBHeR3xg", "business_id": "2s1e-4t_35JfQBXAluqqzg", "user_id": "sgm5IZXgT8jlDsaXGYd6Dg", "date": "2018-07-05 22:53:18", "stars": 1.0, "text": "Service at the McDonald's on 72 Clinton St, Trenton, NJ is consistently poor. On my last visit Yvonne the manager gave me such an attitude, trying to take the order of the person behind me rather than taking my order. When she finally decided she'd take my order first, she gave me attitude the whole while then purposefully screwed my order up. How do you scan a coupon from their Mcdonald's app for a BOGO for $0.01 yet only provide one item full price? Well Yvonne scanned the coupon but didn't provide the deal. Worse when I complained she denied making a mistake then referred me to her GM Yvenson. He asked me to see the coupon but their app of course pulled it from the McDonald's app because it was \"used.\" Sh*t show all around. I asked for their names and employee numbers and then they were only willing to waive the cost of the $0.01 item. I declined the \"offer\" opting to call in a complaint to their corporate office. Neither Yvonne on Yvenson offered an apology. Unfortunately they're located at Trenton Transit so they'll get business no matter how bad their management was. Steer clear.", "aspect_word": "Service, McDonald, manager, price, employee, management", "sentiment": "neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8804, 0.4617, 0.9246, 0.3331, 0.4753, 0.4980, 0.8547", "emotion": "anger, anger, neutral, surprise, anger, neutral, anger, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "JEHF5azhfVbUcMwwnfWMWQ", "business_id": "hJ4H1fnlqZwepZAo9gHF6Q", "user_id": "pAHSCvnBqd5K9HRJudg6Mg", "date": "2021-01-06 01:06:37", "stars": 5.0, "text": "Omg! I can't get over how good this was, so much so we went twice the weekend we were in Nashville. They don't have First Watch where I live. The green juice is delicious and only $5 where at other juice bars it would be $12. Everything we had was delicious!! I loved the fall breakfast burrito.", "aspect_word": "green juice, bars, fall, breakfast burrito", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.6985, 0.5222, 0.3540, 0.4760", "emotion": "surprise, neutral, joy, joy, neutral" }, { "review_id": "qY1sKK8J3g6CDf_OGT7Ikg", "business_id": "Y5nb6VirTG3CxawdcHBJHQ", "user_id": "qnG-AkN9bj0ZGq9V-6Mpmg", "date": "2016-01-22 13:53:54", "stars": 1.0, "text": "Salmonella! BEWARE! It's such a shame too, because I liked this place, but I can't let food poisoning slide. We visited nearly a week ago and I got Jack Daniel's Chicken and Shrimp. That I night I woke up with extreme abdominal cramps, fever, and other explosive symptoms too vivid to describe. Then entire next day I couldn't even get out of bed. For the rest of the week, the abdominal cramps, dehydration, fatigue, and other \"vivid\" symptoms continued. I'm still recovering. I probably would have given this place 3 or 4 stars if their food didn't try to murder me for a week from the inside out. Unacceptable.", "aspect_word": "Salmonella, food, Shrimp", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.5484, 0.6826, 0.2547, 0.5795", "emotion": "disgust, fear, sadness, disgust, neutral, disgust, neutral" }, { "review_id": "qrEzsjIWTNc3wjkEoE_inQ", "business_id": "qIua0jB42KN7txeSaZeAOg", "user_id": "sMAEuElKQAKHeEGVXMQ4AA", "date": "2011-08-14 20:28:29", "stars": 1.0, "text": "This Cracker Barrel had a store attacked to the restaurant. The store was filled with US military promotions like rocking chairs, shirts, religious crosses (Christian religion only, non-Christians are not welcome there) and even a child's us army uniform. I felt that I was in some kind of a military recruitment center. In the restaurant there were military pictures and a helmet and guns on the wall. The restaurant goes out of its way to demonstrate that those who are anti-war are not welcome there. Also, the restaurant was crowded when we went on Sunday and we had to wait for 15 before even a drink order was taken and this was after we talked about leaving in earshot of the waiter. The ham was tough, the biscuits and gravy were dry, overall the food was 2 out of 5 stars but the hostile pro-war atmosphere was what prevents me from giving the place more than one star.", "aspect_word": "drink, waiter, ham, biscuits, gravy, food, atmosphere", "sentiment": "neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7360, 0.8571, 0.7469, 0.7668, 0.7658, 0.7316, 0.7027", "emotion": "neutral, fear, anger, neutral" }, { "review_id": "sbKb1BmVy0n_GFPsrwiIgA", "business_id": "zrd6bulYNAKhCdSVtJ8aXQ", "user_id": "A_BF2dDDUTKGVXrqxO9mag", "date": "2010-01-23 04:25:30", "stars": 2.0, "text": "I started off the meal with a baby blossom. it was good...but in the world of chain steakhouse onion blooms...this doesn't compare to Outback's.\n\nMy entree was the Ft. Worth Ribeye. It was alright I guess, it wasn't as seasoned as I feel steaks should be. My dad got the ribs which were also so-so.\n\nOn a brighter note, the bread they served was pretty good! \n\nLastly, I know this happens everywhere at some point....but the ribs had a long piece of hair on it. We were able to get that taken care of, but it's just the fact that we had to be the ones to experience that...\n\nIt's not terrible, but I'm just personally not crazy about the chain steakhouse deal.", "aspect_word": "meal, entree, Ribeye, steaks, ribs, bread, served", "sentiment": "neu, neu, neu, neu, pos, pos, pos, neg", "sentiment_score": "0.8192, 0.4008, 0.3157, 0.2867, 0.3174, 0.7076, 0.2319, 0.4552", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "AXoJTfVyrRA6_b9THpr0aQ", "business_id": "ZoYq8ywyVBqBjY2uk61W8w", "user_id": "3kvIOBG06_rikfpk-EHIlQ", "date": "2017-10-05 21:25:30", "stars": 2.0, "text": "Subway is Subway, so baseline expectations aren't that high, but this branch is really shoddy in terms of service. One star is deducted for the staff: unfriendly, unprofessional, the girl making my sandwich scratched /wiped her nose while wearing the food prep gloves which was gross, and despite the place being empty i.e. no rush, she forgot to ask if I wanted the sandwich toasted.\n\nAnother point deducted because of portion size. I asked for double meat, and she only gave me 50% of normal, and when I pointed this out, she said no that's double. I eat at Subway all the time and it was NOT double. I suspect it was because it was the last slice in the container and she was too lazy to go open a new one.\n\nThird star deducted because the register card reader didn't work at all and I had to try my card a bunch of times. I don't carry cash so if the card didn't work, what was I supposed to do? It was stressful, and I don't like stress when I'm hungry for a sandwich.", "aspect_word": "service, staff, girl, sandwich, food prep, place, portion, meat, cash", "sentiment": "neg, neg, neg, neu, neg, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.8848, 0.8981, 0.6332, 0.5837, 0.4111, 0.4453, 0.7147, 0.5212, 0.3849, 0.3620, 0.7814", "emotion": "disgust, disgust, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "jAVDQx0T4ES-XR4u0gkdFQ", "business_id": "6ixTweh-QM88GDrHTjegGA", "user_id": "0G-QF457q_0Z_jKqh6xWiA", "date": "2017-07-03 16:20:55", "stars": 3.0, "text": "I'm possibly the only person in America who has never stepped foot inside a PF Chang's, but I read up on their fairly decent amount of vegan options and thought I'd give it a try next time I was desperate for Chinese food. \n\nVerdict: Vegetarian lettuce wraps are everything here. If I ever do find myself coming back, I'm sticking to these and not ordering anything else. \n\nMy entree (Buddha's Delight) was thoroughly tasteless and the vegetables actually did not taste good (the broccoli was downright awful). The tofu was rubbery and had no flavor. I don't understand how one dish can be so good and the other so bad, but there it is. A possible save would be to order the vegetables steamed instead of smothered in tasteless sauce, but I don't know.\n\nThose lettuce wraps, tho... (wish they used romaine rather than iceberg which has no nutritional value). They are good enough to beg a return, not to mention they have a full bar and what appear to be decent cocktails and wine.", "aspect_word": "vegan options, food, lettuce wraps, entree, vegetables, broccoli, tofu, flavor, dish, sauce, bar, cocktails, wine", "sentiment": "pos, neu, neu, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.4777, 0.2392, 0.3958, 0.4162, 0.2337, 0.7139, 0.7855, 0.7705, 0.6577, 0.4958, 0.3394, 0.6306, 0.3439, 0.5041, 0.3883, 0.3105", "emotion": "neutral, neutral, neutral, disgust, disgust, disgust, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "1dUC8sTylTX3lMYjlb1xzg", "business_id": "Zpq0aXpcojp58_sps_8jSw", "user_id": "aPZEYvFRcS3cLiDaZ25Ybg", "date": "2017-07-28 05:42:59", "stars": 5.0, "text": "I came here after having a horrible experience trying to rent at the Hertz across the street. The associates at this location were so friendly and happy to help me in any way they could. They even had complimentary water bottles and soft pretzels the day I was there. I rented the vehicle and when I returned I had a little damage to the vehicle, they were understanding that accidents happen and seemed more concerned in making sure everyone was ok. I will always use Enterprise for my car rental needs.", "aspect_word": "associates, water bottles, pretzels", "sentiment": "pos, pos, pos", "sentiment_score": "0.6201, 0.4613, 0.3628", "emotion": "fear, joy, neutral, fear, neutral, neutral" }, { "review_id": "EsPZhKiEOhnoHCZQhmkdCg", "business_id": "pafrjSu3h0v0N8GR3ghNtQ", "user_id": "K-Ulpkq_38gZD9cbAv85tw", "date": "2013-11-08 19:36:49", "stars": 1.0, "text": "Not being a Yats fan I suggested Moe and Johnny's across the street, but my buddy insisted I try it again. He's been a regular, but the party's over. Apparently they now freeze everything out of state and truck it in. It never worked for Montgomery Inn's ribs and it sure doesn't work for rethermalized faux real cajun.", "aspect_word": "ribs, cajun", "sentiment": "neg, neg, neu", "sentiment_score": "0.3370, 0.4642, 0.2302", "emotion": "anger, sadness, neutral, neutral, neutral" }, { "review_id": "DbXwe5672VTXEXAovsB_sw", "business_id": "-VxMtgvETrk7a7_WQu4gXA", "user_id": "-exvXUUTiQeHhtvpzhKq7A", "date": "2018-08-07 22:41:52", "stars": 2.0, "text": "\"Where's my Waitress\". That about sums up my experience here. My drink was empty for most of the time that I had my wings in front of me. Finally, I motioned to another waitress and she gave me a refill. But, this was not for being without my drink being refilled for about 15 minutes or so. I don't where my waitress was for most of my visit. She didn't even check on me after my meal was brought to me. \n\nAnyway, Chase Elliot won the Nascar race on Sunday. I got an email saying they had a promotion stating that since Chase won the race, that if I buy 10 wings that I will get 10 free boneless wings for free. This is because Hooters is a sponsor for the number 9 Hooters Chase Elliot race car in the Nascar series race. It just so happens to be a Chevrolet. It's Chevrolet's first race to win a race in the Nascar race in several months.\n\nMenu items ordered: 10 Texas Smoked BBq wings and 10 boneless medium sauce wings. Anyway, all the wings tasted pretty good but the 10 Texas Smoked BBq wings were a little dry.\n\nFinal Thoughts: I have not given up on this restaurant. I might come back and give it another try soon. If customer service is better another day, I will review it again for hopefully a better experience. We will just have to wait and see what happens.", "aspect_word": "Waitress, drink, wings, waitress, refill, meal, Menu, BBq wings, sauce wings, Smoked, BBq, customer, service", "sentiment": "neg, neg, neg, neu, neg, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, pos, pos", "sentiment_score": "0.8240, 0.4938, 0.4753, 0.7025, 0.8960, 0.5022, 0.6677, 0.9089, 0.8258, 0.5359, 0.2826, 0.3836, 0.3396, 0.2870, 0.3316, 0.2161, 0.2671, 0.3193, 0.3560, 0.2947", "emotion": "neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "3WSHDccVuIp6fLxBANOf4A", "business_id": "UeZabDnHi2ja3r7y5bOx1g", "user_id": "q72Z6I9M7s2ghdcvCqVWiw", "date": "2020-05-17 23:31:39", "stars": 4.0, "text": "Is it me or are all kfc's , popeyes , churches , ect for chicken places kinda trashy and somewhat unappealing.... \n\nI dont know might be me but i feel like everytime i visit these places they are so \"methy\" im trying to not be mean or sound like a douche but idk my personal opinion .. \n\n\nSad i didnt get butter or honey for my biscuits , \nDidnt get honey mustard for my tenders , \n\nI will say tenders were good , full of chicken and not batter which i love , the fries were good , mac and cheese nice and hot and of course cheesy!", "aspect_word": "chicken, biscuits, mustard, tenders, fries, cheese", "sentiment": "neg, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.6865, 0.4392, 0.3634, 0.4388, 0.5464, 0.7196, 0.4517", "emotion": "sadness, neutral, neutral, neutral, anger, neutral, sadness" }, { "review_id": "QLUF4YvJF-pFdgoQbsOyog", "business_id": "G1MXujpA5g9QU0Cn1N9RqA", "user_id": "I9KMSTFp-y0QFAakEVRsjQ", "date": "2017-06-28 15:13:07", "stars": 5.0, "text": "I cannot tell you how happy I am to have a Wawa in the Wesley Chapel area! I love how everything is fresh and made to order, plus as a bonus- gas is always the cheapest amongst other gas stations in the area. I am always happy to grab one to the best Banana Nut Muffins around and a cup of freshly brewed coffee. Their coffee bar is amazing with all the different flavored coffees and creamers to choose from! I can always count on them for a quick bite to eat by ordering from their online menu and never have to wait very long for it to be made. If you haven't been to a Wawa yet, make the effort to visit one today! You'll never want to go to a normal gas station ever!!!!", "aspect_word": "Banana Nut Muffins, Muffins, coffee, coffee bar, coffees, creamers, menu", "sentiment": "pos, neu, neu, pos, pos, neu, pos, neu", "sentiment_score": "0.4039, 0.3442, 0.3485, 0.5410, 0.4692, 0.3083, 0.3615, 0.5730", "emotion": "joy, joy, joy, neutral" }, { "review_id": "PieYd45HFrwagOFyoDHh4g", "business_id": "9pzwe-cXwcd--Vt4AnHsqg", "user_id": "p_WMTrm-gRvx3HLUP2pjtA", "date": "2016-12-12 22:02:58", "stars": 5.0, "text": "Out-freaking-standing Service. Spent less than 5 minutes with agent and I was on the road again!!!! Nice gesture with the bottle water and even received a call to see how the day was going. Dropped off at closer location and was given a courtesy ride to my car. Stellar service. Thank you!", "aspect_word": "Service, bottle water, service", "sentiment": "pos, neu, pos", "sentiment_score": "0.8100, 0.5953, 0.7808", "emotion": "neutral, neutral, joy" }, { "review_id": "XJ7zlhGjWmz7C_NNVt-P8Q", "business_id": "0PxMeIT6Tj1MH2jip5spMw", "user_id": "dIIKEfOgo0KqUfGQvGikPg", "date": "2015-04-20 01:54:44", "stars": 3.0, "text": "Dunkin Donuts is consistent... that's for sure. \n\nThey are consistent in coffee quality, donut variety, moderate prices, adequate but not overly friendly service, being busy all day long, and so much more.\n\nI stopped by this location today with my friend and her kids and we ordered a couple of coffees and a couple of egg sandwiches. All of the above met our average expectations. The kids gobbled down their sandwiches and we slurped up our coffees. (Mine was french vanilla and my friend's was hazelnut flavored). \n\nThis location is conveniently located in a central New Hope strip mall. They have a public restroom, which may come in handy, especially if you've got a drive ahead of you.\n\nI'm not sure how we managed to get out today without purchasing any donuts or munchkins, but we did it... more reason to splurge on the next visit!", "aspect_word": "Dunkin, Donuts, coffee, prices, service, coffees, egg sandwiches, sandwiches, donuts, munchkins", "sentiment": "pos, pos, pos, pos, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5370, 0.3743, 0.5985, 0.5520, 0.5901, 0.4631, 0.4733, 0.6064, 0.4254, 0.5228, 0.3687", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy" }, { "review_id": "fly_X5MbeKsGXygXH0yvIg", "business_id": "HDzKFeeLzPRQaK-M_nPEtQ", "user_id": "ZpY__EcEHgfrwga738VhAA", "date": "2013-09-09 18:23:43", "stars": 4.0, "text": "There are two Walgreens in the Trolley Square area. Since this location is a larger store than the other one, you will find a wider variety of products available here. \n\nThe pharmacy staff are very helpful as well. I ordered a refill on a prescription (via the Walgreens App on my phone). When I went to pick it up the pharmacy technician told me that the name brand of my prescription was no longer covered by my insurance (it was now $300!). I asked if the generic would be covered. they said yes, but my doctor's prescription specifically called for the name brand. Instead of making me call the doctor to have her call them, they offered to call and ask my doctor to change my prescription. I was thrilled that they took care of it for me. My doctor agreed and my generic prescription cost was now $30 (the cost of my co-pay).", "aspect_word": "pharmacy staff, refill, technician", "sentiment": "pos, neu, neg", "sentiment_score": "0.4263, 0.4903, 0.2445", "emotion": "neutral, neutral, joy, surprise, surprise, neutral, neutral, joy, neutral" }, { "review_id": "-X3WY4hp79gz2RB2975bcQ", "business_id": "0E_7lCl23JuPsJ8vmZmZNg", "user_id": "cX7XsjPTHvvboGGAj0nxfg", "date": "2011-04-02 17:30:35", "stars": 5.0, "text": "Living in New York City makes me miss Wawa so much. Walking in and smelling that SMELL (you know the one), getting a hoagie filled with meat and all the trimmings, and then walking out, sniffing yourself, and knowing your clothes now have the Wawa smell and that your only options are to Febreeze everything or wash your clothes.", "aspect_word": "meat", "sentiment": "neu", "sentiment_score": "0.5950", "emotion": "sadness, disgust, neutral" }, { "review_id": "xcq9aHrSZcYQrYkxbw5tXA", "business_id": "AkpXeYC486bFzeZMAOWpDg", "user_id": "UH34sFlhLTrf5uPMFIvkTg", "date": "2021-08-17 02:01:11", "stars": 1.0, "text": "Tracy was very unprofessional when I picked up my pizza . Some what made me feel stupid for asking for plates and napkins . && when I asked about the cheese and peppers she was also rude about it . The pizza cook James sucks ! He should be working at little ceasers, the bread sticks had no seasoning , the pizza was messy with almost no cheese in some parts . Low review !", "aspect_word": "pizza, cheese, bread, seasoning", "sentiment": "neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4294, 0.4021, 0.5782, 0.5414, 0.4686, 0.6307, 0.4802", "emotion": "sadness, anger, disgust, neutral" }, { "review_id": "61S6gud6nTxv_zbJjyAQzQ", "business_id": "ucPc6Vs4py-6AdsHYEXbpQ", "user_id": "v3ZYeXPLpU1RK48XXWtQ9g", "date": "2020-01-01 02:54:00", "stars": 2.0, "text": "Come on Applebee's step up your game.... this is a competitive market and people aren't going to pay for top shelf if you can't even get a drink within 10 minutes of ordering it. Service was slow tonight and it wasn't even busy. You know I love ya Applebee's but you've got to get with the program. If your folks can't move and with a quickness maybe it's time to find something they can do. On another note you seem to constantly update your menu, have you thought about doing that to your decor? Just a thought! \nOh and PS your server Selena is amazing! Keep her around!", "aspect_word": "drink, Service, menu, decor, server", "sentiment": "neu, neg, neu, neu, pos", "sentiment_score": "0.8608, 0.8294, 0.7437, 0.3341, 0.7718", "emotion": "neutral, neutral, neutral, neutral, neutral, sadness, neutral, surprise" }, { "review_id": "BRv5U8U_ZPjbXh0Tp_qvMw", "business_id": "5Nr5urjxF9XAOGyevdrjvA", "user_id": "whthv17z8aWLCI0L6B4kSg", "date": "2014-03-11 00:35:34", "stars": 1.0, "text": "Not worth going to. When it first opened a couple years ago, it had a lot of promise. While this is my home gym, now, it is a dump. Here are some notable issues: There are always multiple broken machines that sit for weeks before eventually being repaired, There have been 4 non-functional TV screens for the past 5 months (at least)., you always see the same (few) employees clean the place and others that never leave the front desk, the place is moderately clean but normally unkempt and none of the employees are allowed to change a tv station to put on a local sports game because only the manager can - but he is rarely around, lastly, it seems like a hangout for Pennsauken HS students ( perhaps they don't they a gym at that school). \n\nSince I work in Philly, I usually go to the 2 PF gyms across the bridge, they are cleaner, have more varied and updated equipment, and the employees seem to enjoy working at these locations. It is very apparent that the Cinnaminson gym lacks proper management by comparison to the other gyms. It may possibly have much to do with ownership, as well. Planet Fitness may be a successful franchise, but their gym on Rt. 130 South is terribly run and a poor reflection of the company.", "aspect_word": "screens, employees, desk, manager, equipment, management, company", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.2236, 0.5197, 0.2007, 0.7062, 0.7346, 0.3156, 0.4081, 0.5297, 0.5159", "emotion": "sadness, joy, disgust, neutral, neutral, joy, neutral, sadness, sadness, neutral" }, { "review_id": "Nr-X-Cpkwnua5nQBqvl1sg", "business_id": "sCkN50fE_Pe9gwSnwVwiJA", "user_id": "QbiYYJYoZlywRoYmPX2zTw", "date": "2012-07-27 19:33:14", "stars": 1.0, "text": "The employees there are really nice but I had a bad experience once the packages arrived at their destination. I shipped about 15 plastic tubs, and insured them all. They were durable, and I bubble wrapped everything, but I got insurance just in case because some of the items were very expensive. \n\nMost of the boxes arrived fine, but a couple of boxes had many broken items. Unfortunately, these were expensive items too: a $300 juicer for example. When I tried to claim insurance they told me they couldn't honor the claim because they couldn't inspect the boxes, and even if they did, it probably wouldn't be honored anyway because I packed the boxes myself and they have many rules about all objects being at least 2 inches from the side of the box etc. \n\nJust wanted to warn anyone who is thinking about shipping expensive items. It seems making UPS employees pack the box at the store with their materials is the only way you can hold them liable for damage.", "aspect_word": "employees, packages, juicer", "sentiment": "pos, neu, neg, neg", "sentiment_score": "0.8323, 0.4037, 0.2853, 0.3850", "emotion": "neutral, neutral, sadness, fear, neutral" }, { "review_id": "X2SidGuKAel15H-YgcWJdg", "business_id": "nCmxvOVS_1G1rz1qSbfdSw", "user_id": "74Oy_vaK03wHqMA2BZ_Lcw", "date": "2012-04-06 19:38:46", "stars": 1.0, "text": "NEVER EVER AGAIN.\n\nI have taken my car here for regular oil changes for a few years now. A few weeks ago, they installed a new air cabin filter. This morning, I went to open my glove box and it wouldn't close so I took it to the dealership to find out why. The dealer called and asked if I'd had my cabin filter replaced recently, and indicated that the cabin filter was not replaced correctly. I called Jiffy Lube and told them it's now costing me money at the dealership because the $35 filter they installed was done incorrectly. I have never had a problem with my glove box, and actually hadn't used it since before I had the cabin filter changed. After going back and forth with them, it was clear that they weren't going to take responsibility despite the fact that it was clearly their fault. I won't be back, and will be sure to tell other family members and friends what happened. Hey Jiffy Lube, your young, incompetent staff and poor customer service is gonna cost you. Hope it was all worth it!", "aspect_word": "cabin filter, dealer, filter, staff, customer, service", "sentiment": "neu, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.3061, 0.4042, 0.3040, 0.2167, 0.7876, 0.7234, 0.5282", "emotion": "neutral, neutral, sadness, sadness, neutral, neutral, neutral, sadness, joy" }, { "review_id": "3hGDMWkxEp23D7Ukec0eLA", "business_id": "sqWlikw8elQr6GkNT1qaMw", "user_id": "6YtlW5zAcOAY5EKDGmSZjw", "date": "2015-01-10 23:32:22", "stars": 2.0, "text": "I gave this dunkin donuts a 2 out of 5 stars because it's still my favorite coffee chain, however this is the worst one in the area. I keep coming back because it's on my way to work. The service does not compare to the other locations. My most recent experience will be my last. Going to go out of my way to another store. My coffee was wrong...To the point where I couldn't drink it. Also, after biting into my burnt cinnamon raisin bagel, I discovered that the cream cheese was spoiled. When I called the store to let them know, I was put on hold and not addressed. Needs some improvement!", "aspect_word": "dunkin, donuts, service, coffee, cinnamon raisin, raisin, bagel, cream cheese", "sentiment": "neu, neu, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.3957, 0.3780, 0.8564, 0.6008, 0.4300, 0.2872, 0.3257, 0.6200", "emotion": "disgust, neutral, neutral, surprise, sadness, neutral, neutral, sadness, disgust, sadness, neutral" }, { "review_id": "rt-qcllcBXuXDvjESlex9A", "business_id": "WPdLRG-jsZmS7RkAfnZJQQ", "user_id": "iqrrTyAO0NABo18XBNJbNA", "date": "2018-11-11 17:19:47", "stars": 5.0, "text": "Starbucks literally never disappoints. If I want a guaranteed well made coffee drink and an awesome slice of iced lemon pound cake, I know to just spend the extra money and come here. Every time I try to cheap out and go somewhere else I end up throwing it out and making the extra stop. Thank you for always being consistently great which is so rare in the \"fast food\" industry now a days!", "aspect_word": "coffee drink, slice of iced lemon pound cake, fast, food", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.6945, 0.5658, 0.2884, 0.3991", "emotion": "neutral, neutral, neutral, surprise" }, { "review_id": "Ycd7Rr2gS13AhuNcsESM4Q", "business_id": "zMQmQ4bFmW1l0AaPS9yu8w", "user_id": "37kOd_DRxlUWZwpcAqjd_g", "date": "2021-03-30 14:20:48", "stars": 1.0, "text": "First, the order taker was distracted. I gave him half my order, then he had to ask me to start over. As I result, I ended up forgetting to place part of my order (so that cost BK a sale). The order-taker sounded like he was trying hard to impress someone by using a goofy voice and slang. Then when he handed me a single bag at the window, I asked if that was everything and he said he thought so (like it was a joke). Since my order was screwed up the last two times I got food at this BK, I pulled to the parking lot and checked the bag. Sure enough, I got shorted a Whopper (which I had paid for). So, I park, I go inside, I explain the situation to the \"manager\" with the blonde, pink and electric blue hair. She has the crew make the Whopper while the rest of my food gets cold. I point out to her that it's the third time in a row this BK location has messed up an order by me and responds with something about how it's her first day back after being out for awhile. This BK is close and I like the menu. Each time my order gets screwed up I vow not to come back, but then after a couple months I give it another chance. Hopefully a couple months from now something will finally get fixed.", "aspect_word": "order, taker, voice, food, manager, crew, menu", "sentiment": "neg, neg, neg, neg, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.4732, 0.3107, 0.4257, 0.5036, 0.4808, 0.6832, 0.5365, 0.5108, 0.5595, 0.7361", "emotion": "anger, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "x54j9J3HtA8RFChlJrjOYQ", "business_id": "mx5UL3OmOE2iExxYYF4-og", "user_id": "OHCTLyjBD6ScUoVD_6oPQg", "date": "2016-12-06 02:26:56", "stars": 3.0, "text": "This restaurant was clean, speedy and efficient.\n\nThe sandwich artist was distant and unsupportive, but she works for Subway in a Walmart, so that's understandable. My sandwich was devastatingly underwhelming, and fragrantly fetid, despite using fresh ingredients and excellent preparation.\n\nI know it's not your fault, franchisee. The corporate decisions are enforced and the profit margin is generous.\n\nBut the new Corned Beef Rueben tastes like feet.\n\nI followed all the recommendations: eye bread, toasted, sauerkraut and thousand island with no additions. And I know that rye bread can smell a little boggy, sauerkraut a pungent tang, corned beef can be salty af and thousand island can be very, very sweet. But those flavors are supposed to blend into an ensemble cast of savory-sweet-crisp-pungent goodness that pubs have relied on for generations. They are Not supposed to sulk in peaty wheat bread, moist lunch meat and albino pickled lettuce, pouting about not being in a real restaurant. None of these \"ingredients\" stood up to being called \"food\". And I was HUNGRY, so I gave it my best attitude. It's a damndable tragedy.", "aspect_word": "sandwich artist, sandwich, ingredients, preparation, corporate, Corned Beef, Rueben, bread, sauerkraut, rye bread, corned beef, flavors, lunch meat, albino, pickled lettuce, food", "sentiment": "neg, neg, pos, pos, neg, neu, neu, pos, pos, neu, neg, neg, neg, neg, neu, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.6426, 0.6511, 0.7746, 0.6838, 0.4205, 0.3229, 0.3596, 0.5003, 0.3299, 0.2975, 0.4267, 0.3028, 0.3018, 0.2771, 0.2702, 0.3772, 0.2057, 0.2585, 0.3952, 0.3831, 0.5480", "emotion": "neutral, fear, neutral, neutral, neutral, neutral, disgust, neutral, disgust, neutral, anger, sadness, neutral" }, { "review_id": "vwhOSAQ4HQlJvtSjcCk9xw", "business_id": "TJCz3VvSOi9W-mi-6nsxXg", "user_id": "vCzx2yM58DHTEw2qPg0SlQ", "date": "2010-01-28 15:38:20", "stars": 5.0, "text": "Disregard the reviews from the people with cats. Especially the dudes. Cats are terrible pets and you should be weery of anyone who owns one. Especially dudes. With that said. The staff here is really, really, really nice and helpful. I take my dog here to get groomed and they do a tremendous job and always friendly. I asked if they do human haircuts but they said 'no, not in the store.' I took it that the chick does give them outside the store so I asked her where she lived and she said, \"I'm not telling you.\" So I left it at that.", "aspect_word": "dudes, Cats, pets, staff, haircuts", "sentiment": "neg, neg, neg, pos, neu", "sentiment_score": "0.5006, 0.5060, 0.4884, 0.8379, 0.2385", "emotion": "disgust, sadness, fear, joy, joy, neutral, neutral, neutral" }, { "review_id": "0EgK0BADFrv1iH2gOXbf3A", "business_id": "58Etdgo1QYkcOdZC7xTQgA", "user_id": "WaX5rCOD6UFIPHALwugTHw", "date": "2021-12-17 05:28:56", "stars": 5.0, "text": "Truly Splendid Indeed!! Cognac w gingerbread, brambleberry crisp, and with middle west whiskey w pecans is what I had. They offer cone bowls which is really cool so that the scooper doesn't have to try to pile one scoop over another over another. The consistency, smoothness, and flavor was perfect. \n\nI was excited to try this place as I had tried a few of their pints when they were in grocery stores before the storefront outing. The ice cream is a premium price but it is worth it. Rittenhouse is a perfect location for this brand. Classy flavors that are well done for a fitting neighborhood known for its ritziness. \n\nI had attempted to try the other shop too through Yelp, but Yelp put me in this one only . This location seems to have offered one more free scoop for me but it was also probably a more fitting venue for me to try based on my own mannerisms and past reviews. \n\nThank you Yelp and Jeni's Ice Cream for allowing me to be part of this wonderful experience!", "aspect_word": "Cognac w gingerbread, whiskey, cone bowls, consistency, flavor, pints, ice cream, price, flavors, Ice, Cream", "sentiment": "pos, neu, pos, pos, pos, neu, pos, pos, pos, neu, pos", "sentiment_score": "0.4331, 0.3926, 0.4505, 0.4631, 0.6968, 0.2951, 0.6473, 0.6913, 0.7583, 0.2623, 0.3682", "emotion": "joy, neutral, neutral, joy, joy, joy, joy, neutral, joy" }, { "review_id": "4wzmUda4EPMcg3ib6_G4-g", "business_id": "VbdSOvwXgV5W2BIgrS79Qw", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2015-05-01 13:06:40", "stars": 3.0, "text": "Gotta love a $25 two-year old gift card from grams and gramps that leads you to a business you wouldn't typically choose on your own. \n\nHere's the quick run down:\n-loved their spaghetti! No, seriously, they're not stingy on the garlic. I like to leave Italian restaurants with a 5 mile cloud of garlic following me. \n\n-they offer a whole wheat pasta substitute and menu items that are under 600 calories are noted with a green leaf\n\n-they could lighten up on the Italian salad dressing - I like to taste my greens\n\n-is that really olive oil that comes with the bread? Yikes. It tasted so \"off\" - the bread was great but the olive oil selection process could use some love\n\n-excellent service and Wine Wednesdays offer deals on wine by the bottle", "aspect_word": "spaghetti, garlic, pasta substitute, menu items, leaf, Italian salad dressing, greens, oil, bread, olive oil selection process, service, Wine, wine, bottle", "sentiment": "pos, neg, neu, neu, neu, neu, pos, pos, neu, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.3389, 0.3179, 0.4316, 0.4959, 0.2996, 0.4303, 0.3243, 0.3431, 0.4344, 0.6861, 0.4534, 0.7351, 0.3970, 0.5083, 0.6023", "emotion": "neutral, anger, neutral, joy" }, { "review_id": "D_I244pR1Dnledighs45Fw", "business_id": "WvHAi_gFRaJZMh08Z40Ahw", "user_id": "Ru-JI7uTWe_xa7jk0ItPkA", "date": "2008-09-07 21:32:25", "stars": 4.0, "text": "I've eaten at this particular Outback a couple of times now, and I must say that the service is quick, friendly, and competent. Of course, I've never had a BAD experience at an Outback, which says something for the chain itself, I think. The steaks are always prepared to my liking, the bloomin' onion is hot, and the drinks are potent. What more could you ask for?", "aspect_word": "service, steaks, bloomin, onion, drinks", "sentiment": "pos, pos, neu, pos, pos", "sentiment_score": "0.8783, 0.5953, 0.2475, 0.3432, 0.6912", "emotion": "joy, neutral, joy, surprise" }, { "review_id": "4wVhGg_xHKJe61sMQN_jWQ", "business_id": "lbtx0YX6Hj1F1WEv-QQjbg", "user_id": "VL12EhEdT4OWqGq0nIqkzw", "date": "2015-11-10 19:57:18", "stars": 3.0, "text": "This is not my favorite location, but in a pinch it does just fine. I know they have been shut down several times in the past for health code violations, but honestly I've never seen any evidence of filth. I've never actually had donuts from here though, I just get coffee. Either way, service us sufficiently speedy and friendly, nothing outstanding though. As for donut selection, they always seem to be well stocked. Not much else to say.", "aspect_word": "donuts, coffee, service, donut selection", "sentiment": "neu, neu, pos, neu", "sentiment_score": "0.4105, 0.6037, 0.6425, 0.3480", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4RepgVuRZrpZZDokwfTb4g", "business_id": "gwbkf0W9xnopBCcQguFJlQ", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2013-09-04 03:21:02", "stars": 3.0, "text": "Drug pick up. Get in, get out, feel the eyes following you. Wait for eons in the pharmacy. I'd prefer marsh pharmacy. Friend to me: why don't you go to marsh instead? Me to self: huh, why haven't I ever thought of that? I think it's something about the 16th & meridian crossing that doesn't do it for me?", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, fear, neutral, neutral, surprise" }, { "review_id": "pphl1kmHnLn6G2CVtsRoEw", "business_id": "qa3swfW_bUwz_VpzHtpi5g", "user_id": "WUX3p9bnC1RMsfV2ohAEIQ", "date": "2018-03-13 00:16:02", "stars": 1.0, "text": "Absolutely the worst customer service ever. The appliances associate said she would meet my husband at the front of the store with the stove we were purchasing. Found out an HOUR later they didn't have it in stock. She never called or came to the front to tell my husband. Refused to sell the display. Asst Manager Angelo was even worse. Acted like he couldn't care less that his employee provided ZERO customer service.", "aspect_word": "customer, service, display, Manager, employee", "sentiment": "neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.7527, 0.5559, 0.5068, 0.7573, 0.7809, 0.6318, 0.5247", "emotion": "disgust, neutral, surprise, sadness, disgust, neutral" }, { "review_id": "ljRe_E6iUmyxKn16MmqZpg", "business_id": "RGMPK0znWtlP6Sr9yHntsA", "user_id": "97vc2A2c05BSLJq9laXYRA", "date": "2016-03-17 04:56:45", "stars": 1.0, "text": "I go there almost every night around midnight drive thru. 75% of the time my order is wrong. I ask for no onions but they seem to put them on every time\"almost\" try calling and always get a message saying\"this person can't be reached right now\". Bunch of BS. I want my money back. They say we cant do that. After tonight i will never go back.", "aspect_word": "onions", "sentiment": "neg", "sentiment_score": "0.5370", "emotion": "fear, anger, anger, neutral, sadness, neutral" }, { "review_id": "osacyqco3YI_UeWm91VEQg", "business_id": "uKYCTeusKz-Rt13ea3WKNg", "user_id": "XzerV8l16jMfyI6jejR2Pw", "date": "2013-04-12 22:52:26", "stars": 1.0, "text": "I am not happy with UPS. Several times now they have \"claimed\" that they have attempted to deliver something, when in fact they have not. They use a story about the normal diver being sick (or just not available) and their cover person had come and left a notice. Well Guess what, each and every time I have been home all day, not leaving once. No notice has been left at my door.\n\nI sell items online and I refuse to ship with them because of these issues they have presented me on numerous occasions. I would rather spend my money having shipped by Canada Post or FedEx thank you very much.\n\nAll the UPS branches (stores, delivery, shipping, whatever) need to get their heads out of their bums, admit when they do something wrong and deal with it instead of lying to their customers.", "aspect_word": "UPS, cover", "sentiment": "neg, neg", "sentiment_score": "0.5601, 0.4281", "emotion": "sadness, neutral, neutral, neutral, neutral, anger, joy, neutral, neutral" }, { "review_id": "vinVLU6DJC-HIA9qjyg20g", "business_id": "9KlzXZ4FKgoBA80zEyXO9A", "user_id": "fxeRdFmgY6tbTyidpcdFLw", "date": "2012-06-17 01:04:00", "stars": 3.0, "text": "I do like to go to Friday's. They keep sending me awesome coupons. The nephew and i went at 12:30p after seeing MIB3. it was a nice day and all the outside tables were full when we arrived and would while it would've been nice to sit outside on a nice day. we were too slow :(\n\nThe nephew ordered the NY bacon burger. he just want meat cheese and bun. he got upset that they still put the pickle lettuce and tomato. \n I chose the 2 for $6.99. i really wanted the cobb salad but it is on the 2 for $10 lunch menu. the waiter told me they couldn't mix the $6.99 choices with the $9.99 choices. i had to try the corned beef and swiss on pretzel roll. which happened to be on the $6.99 menu. i understood but was not happy. \n\nthe sandwich was good, but as i was wanting the cobb salad, a measly green salad just did not do it for me. the sandwich was good. i wish they offered it on the regular menu. they have a ruben but it's not the same. \n\nfunny thing is that my sister wanted to go to friday's the next day for lunch. hahaha \nit's all good. the cobb salad was good but the pulled pork sandwich was just ok.", "aspect_word": "coupons, tables, bacon burger, meat cheese, pickle lettuce, salad, lunch menu, waiter, corned beef, pretzel roll, menu, sandwich, lunch, cobb, pork sandwich", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu", "sentiment_score": "0.5059, 0.3200, 0.3689, 0.3992, 0.4531, 0.5388, 0.6203, 0.8720, 0.4211, 0.4387, 0.6494, 0.4307, 0.4046, 0.3489, 0.5161, 0.7271, 0.9064, 0.3287, 0.3715, 0.3848", "emotion": "joy, joy, joy, sadness, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, surprise, neutral, sadness, sadness, joy, sadness, neutral, joy, joy, joy, neutral" }, { "review_id": "mYwJuHFBr9gh1QfM147xWQ", "business_id": "m7UlzE9PETia8GAMyZq4qg", "user_id": "h9LNV37G-LC9EuUAkGIU8g", "date": "2019-01-31 17:43:07", "stars": 1.0, "text": "For a while it looked like we might get some good service from this PO. We had a young man who seemed to take his job seriously. More recently the woman talking on the phone all the time is back! Mail arrives wet and delivery times are inconsistent. Today we found some of our mail on the sidewalk near the street! Evidently, the management at this facility just doesn't care.", "aspect_word": "service, delivery, management", "sentiment": "pos, neg, neg", "sentiment_score": "0.8419, 0.4889, 0.8511", "emotion": "neutral, neutral, neutral" }, { "review_id": "MOsTBccf-GPqQT7AqjwjWg", "business_id": "J6EXRXbejBgOv4SWamMEAA", "user_id": "pV-zk27LoaY3sQiSr9kImg", "date": "2016-05-10 18:45:48", "stars": 5.0, "text": "Good basic food that will fill your tummy and not make you sick.\nThey have a nice sheet of coupons so you can get $ 1 off a basket combo.\nOnion rings are very tasty.\nActual real food is what they use.\nThey have a punch card - buy 10 baskets and get One Free.\nYour receipt has a survey. Go online and fill it out. Good for one scoop of Frozen custard.\nThe thought of Frozen Custard might put you off. It is very thick and creamy. Good flavor. In cone or bowl.\nFor hot Tucson, summer best stay inside till you have a chance to eat it all.\nNice servers. Super clean place.\nFree wifi.\nThey are fast and efficient.\nToo bad salads are not a bit healthier. Oh well.", "aspect_word": "food, rings, Frozen custard, Frozen, Custard, flavor, cone, bowl, servers, place, wifi, salads", "sentiment": "pos, pos, pos, neu, pos, neu, pos, neu, neu, pos, pos, pos, neg", "sentiment_score": "0.8390, 0.5000, 0.7695, 0.3438, 0.2956, 0.3316, 0.7408, 0.4364, 0.5735, 0.8739, 0.6567, 0.5998, 0.8043", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "432Uxj3N-H7TZ_GUnndP9A", "business_id": "EgzeMUGczFyyrXaFDqo3ng", "user_id": "8jLAq2sYJW5C-c7ZJxRbMg", "date": "2016-05-27 14:30:13", "stars": 5.0, "text": "Wonderful location! After my car accident, I had to arrange for a rental car reservation through the other insurance company. After calling around to find a Hertz location that could help me get a car before Memorial Day weekend, and being put on hold time after time while my confirmation was looked up, and waiting lists checked, I finally called the Kirkwood location.\n\nChandni was extremely helpful and cheerful, and found my information immediately! She knew exactly what autobody shop I needed to be picked up from, and was able to arrange a pickup at the exact time that I needed. A wonderful, pleasant experience that went smoothly! I wish all customer service were this good!", "aspect_word": "location, waiting, Chandni, customer, service", "sentiment": "pos, neg, pos, pos, pos", "sentiment_score": "0.8532, 0.3299, 0.4045, 0.7289, 0.7043", "emotion": "surprise, joy, joy" }, { "review_id": "lGqYMvag4vcEy6wB5MKYWQ", "business_id": "kv3Ow7aIV1V9xAtdvTaMKQ", "user_id": "fJMts8YIhpna8A4e8OsnGQ", "date": "2019-09-01 21:23:08", "stars": 1.0, "text": "This pharmacy is terrible. My son showed up before 5 to pick up his prescription and they said there were closed and there nothing they could do. I spoke to manager at 5:02. She said she couldnt help. They said come back tomorrow. My son is sick. Terrible. I will never go back. Shame on them", "aspect_word": "pharmacy, manager", "sentiment": "neg, neg", "sentiment_score": "0.7539, 0.7048", "emotion": "fear, sadness, surprise, sadness, sadness, fear, neutral, disgust" }, { "review_id": "jLKHrXghOQEX7zMLsjKJpA", "business_id": "qFbBDbIjAKdqxJnHu7SoOQ", "user_id": "WYpPk2TiiTb7Fz0S5_ZPxQ", "date": "2013-02-18 17:28:28", "stars": 3.0, "text": "It's a Micky-D's. Not much to say, except this is the only one on Veterans that lives up to the 24 Hour billing. My graveyard shift work schedule sometimes bleeds through to my days off, and I occasionally want to grab a quick bite to eat at 3am without having to cook it myself or grab a shower to go eat at a real restaurant. (Or wait in the block-long line at Taco Bell) This one never tells me \"the computers are down\" or flat out ignores the drive-through speakers, and my order comes out right.", "aspect_word": "computers", "sentiment": "neg", "sentiment_score": "0.4184", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7j0rgoDPdrPHKH3z-59VgQ", "business_id": "UQBeIWuLX_X4liFIlV7tYA", "user_id": "BdSFx_Ful0fyTj4R2CD0CA", "date": "2008-12-18 19:42:56", "stars": 3.0, "text": "Decent enough food. I do not love their sauce, but some people love it. I love their bread sticks and cheese sticks most and used to order just those with a friend of mine. We would watch Friends and chow down on carbs. Heavenly. The garlic sauce is amazing and the cheese sauce is pretty great too. \n\nQuick delivery. Friendly people usually answer the phone.", "aspect_word": "food, sauce, bread sticks, sticks, garlic sauce, cheese sauce, delivery", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8979, 0.4633, 0.5537, 0.4026, 0.7765, 0.7136, 0.5790", "emotion": "neutral, neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "bqKpwWMxumC5CY4UcUhUPA", "business_id": "Efq32INj5XQIX2CUUUQwzQ", "user_id": "V1YgQAuxtj97UACFBg27Qg", "date": "2018-04-28 14:40:49", "stars": 1.0, "text": "There should seriously be a 0 star rating. This post office NEVER picks up their phone. My package was delivered to the address and the home owner returned it to the carrier and that's where it went missing. The package was never processed or marked \"return to sender.\" So no one knows where my package is. They called once to tell me they can't find it but will ask the carrier. I called back a few days after and of course no one picked up. So I called the 1800 general customer service number and when the agent looked up my case number it showed that \"package was delivered and issue resolved.\" Umm NO, IT HAS NOT BEEN RESOLVED. I don't know if it's worth it for me to actually go there.", "aspect_word": "service, agent", "sentiment": "neg, neg", "sentiment_score": "0.2437, 0.4051", "emotion": "neutral, sadness, neutral, neutral, sadness, neutral, neutral, surprise, neutral" }, { "review_id": "Nn8rmcpCEB6iopjlOZ4iPQ", "business_id": "Ba4RjK9VlcxIJgjedxw-TA", "user_id": "7NHf3QgyGlZ_9pwdWLFdhA", "date": "2020-07-03 15:59:45", "stars": 5.0, "text": "Glad there's a Wawas within walking distance from me. As someone who is always busy with an unpredictable work/sleep schedule I'm definitely a huge fan of one stop shopping for food, gas, a few groceries etc. What I also find impressive is that they have quality fresh food. So far I've had their hot hoagies twice and their new pitas once, and I look forward to trying a few more things. I also love that they have a calorie tracker so I don't have to sacrifice health for convenience. This store has a great variety of snacks and drinks too that I don't find in the grocery store, so its always worth a trip over there and alot of times I get more than just gas. Impressively, they also have a wide selection of baked goods and coffee drinks, so I know I' m going to have to that as well. They always keep the place relatively clean, so its always good to drop by whether I'm on my way from the gym, work, or its my final destination of the day.", "aspect_word": "food, pitas, snacks, drinks, baked goods, coffee drinks, gym", "sentiment": "neu, pos, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.6887, 0.7741, 0.3194, 0.5755, 0.4459, 0.4002, 0.4009, 0.3679", "emotion": "joy, neutral, joy, joy, joy, neutral, joy, neutral" }, { "review_id": "YRyUi7YAu1AsjlrpE14uxw", "business_id": "9xLxbTsG2a-K1qkaU8M1aw", "user_id": "fkyHXZnUYR8yc8sL6Bo59A", "date": "2016-01-18 18:41:46", "stars": 1.0, "text": "This place needs a lesson in diversity. I was traveling alone and since I didn't want to wait was directed to the bar area. The waiter came over and gave me a funny look when I asked him about a menu item. He sent BRANDON the manager back who basically told me to move unless I wanted to sit AT the bar. Since I didn't feel like driving anywhere else, I went back in the line. I was then seated at a table and it took 5 minutes for anyone to come and ask what I wanted (and even then it wasn't my server). Justin was the only one who stepped up in this experience and acted intelligently and without the attitude of \"Why are you here?\" I noted that the white family seated after me got immediate service from my server Bill. It is a sad thing in 2016 in PA To be treated like Mississippi 1955. \n\nBtw: the seafood scatter platter blows. I don't know if it was me or if they usually serve seafood, fries and coleslaw in a tiny basket and not expect it to be soggy and unappealing. Save your money boys and girls. For $14 I've done better in diners.\n\nIn conclusion, Justin was the only good part of the experience.", "aspect_word": "bar, waiter, menu, manager, table, server, service, seafood, platter, fries, coleslaw, diners", "sentiment": "neu, neg, neu, neg, neu, neu, neg, neg, neg, neg, neg, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.7878, 0.8666, 0.8071, 0.8273, 0.8161, 0.6607, 0.7119, 0.4732, 0.6589, 0.5292, 0.2166, 0.2161, 0.3574, 0.3869, 0.1755, 0.2148, 0.7199", "emotion": "neutral, surprise, fear, surprise, surprise, sadness, sadness, joy, joy, neutral" }, { "review_id": "eksEykT6I3TuHd4Gz-j4FA", "business_id": "PX8MgurinSkyFp1yCrlbPQ", "user_id": "IpmTiTw8ziwfptNRUoDbJg", "date": "2013-12-17 22:21:52", "stars": 2.0, "text": "The unnecessary cattle chute lanes set the tone for this visit. Menu is high up and has teeny tiny text. We had to assist the ladies behind us. My burger was way too salty. Food came without utensils for the sides. High point was the veggie side beans. Loud soundtrack lifted from the latest volume of \"Now That's What I Call Music\" ensures you won't linger. Doubt I'll be back.", "aspect_word": "cattle chute lanes, Menu, text, burger, Food, veggie side beans, soundtrack", "sentiment": "neg, neg, neg, neg, neg, neu, pos", "sentiment_score": "0.4505, 0.5424, 0.5345, 0.6055, 0.5367, 0.3983, 0.4446", "emotion": "neutral, neutral, sadness, disgust, neutral, neutral, neutral" }, { "review_id": "nk_Dk3_gjMtM4a6j1x5uDA", "business_id": "k5LRHoQHGyaLjC9i6RkGcQ", "user_id": "Gy9_hdQYgcbvRe6zQAFJyQ", "date": "2018-12-22 03:07:23", "stars": 1.0, "text": "Pulled in at 9:58pm, I know I was close to the 10pm closing time but technically it should have been open. The girl with glasses inside just stood there shaking her head...so I decided to take a pic of the posted hours with my Iwatch in the photo in order to show that they closed early and that really got her going...she had been closed for a good bit--lights were off, food was being put away, etc. I wonder if corporate knows they close early...? Maybe just go to Wawa down the street--they honor their hours...", "aspect_word": "glasses, food", "sentiment": "neu, neu", "sentiment_score": "0.4127, 0.4861", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, sadness, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Ww396ORwDfDOufyvFB8UMg", "business_id": "ZH-eEQPmS042XIFwLRZiTg", "user_id": "veBQDm77EbukkB6KvvqC3w", "date": "2019-07-04 04:57:24", "stars": 1.0, "text": "We brought our granddaughter out for our traditional midnight pj Waffle House and was so disappointed with this place... no one even looked at us as we came in and looked for a clean table, in which there wasn't any, no biggie, they could have been busy, but still have not acknowledged us there and the guy behind the register told the lady sitting at the counter \"I'm really freaking out right now, I cook here, I can't do this here!\" We decided to just leave.\nThe whole place was dirty and rude staff.", "aspect_word": "table, guy, lady, counter, place, staff", "sentiment": "neg, neg, neg, neu, neg, neg", "sentiment_score": "0.2933, 0.7120, 0.6073, 0.4932, 0.5979, 0.9141", "emotion": "sadness, neutral, neutral, anger, disgust, neutral" }, { "review_id": "GNqJO8P8Q4tbAi2uylqFxg", "business_id": "pl-F3mfBJaGSkTSM_BJtlw", "user_id": "rTOLj63bMRn9ragmfMzOeA", "date": "2018-05-06 14:49:30", "stars": 5.0, "text": "We normally don't eat at Pizza Hut very often, but I do have fond childhood memories of eating pie from here... always consistently tasty, and inexpensive compared to some of the boutique pizza places. Better than most chain pizza, IMO.\n\nWhile moving, the last thing you want to do is try to cook, with everything you need in boxes, and the kitchen in a total transitional mess. So someplace like Pizza Hut rocks for a quick and easy meal.\n\nThe first visit was the new Double Cheesy Crust Pan Crust base with Pepperoni Lovers topping... and it was delicious! Healthy? NO! Yummy? YES! I ate most of that large pizza all by my self, I think my girlfriend had two, maybe three slices. So yea, I pigged out. \n\nWe probably wont eat here often, but on the occasional splurge weekend... heck yea!", "aspect_word": "pie, kitchen, meal, Crust Pan Crust, base, Pepperoni Lovers topping, pizza, slices", "sentiment": "pos, neg, pos, neu, pos, neu, pos, neu", "sentiment_score": "0.5072, 0.5435, 0.6723, 0.4103, 0.3778, 0.4690, 0.4574, 0.4756", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "Wb4bUe14y51N5PnNz-IGAg", "business_id": "_nuqnW3tygVCUubBZG62JA", "user_id": "G0cYbO_fmqbArDNynHO3iQ", "date": "2018-04-28 21:05:23", "stars": 1.0, "text": "This place is not a regular Lowe's. The manager even told me that this is more of a \"showroom\" store. They don't have hardly anything other than like DIY projects. The lumber section is very limited and the shelves are hardly ever stocked. It's really a joke. I have been disappointed multiple times. I really try to give it a chance but I end up going to Home Depot down the road 8/10 times. I wish they were better but I have been frustrated with their lack of just about anything you need and would expect. This is a Target that sells some lumber. Also you can't buy anything by the foot.", "aspect_word": "manager, lumber section, shelves", "sentiment": "neg, neg, neg", "sentiment_score": "0.8955, 0.5384, 0.7615", "emotion": "neutral, neutral, neutral, neutral, joy, sadness, neutral, sadness, neutral, neutral" }, { "review_id": "1jQGyQWz42njuFMDDrKrvQ", "business_id": "ztFGiRmX7HPoKMKbgkP17w", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2015-02-18 13:11:45", "stars": 3.0, "text": "Apparently asking for a side of beans and a side of rice is unheard of because they lady behind the counter practically lost her eyeballs in the back of her head when I made the request. This is my standard go-to at Qdoba and they seem to be happy to make it happen. What can a girl say? I like my beans and I like my rice and I'm not looking for a bigass bowl today. Yes, the food is good but the crappy mood of the lady who took my order left a bad taste in my mouth.", "aspect_word": "side, beans, rice, lady, counter, bowl, food, mood", "sentiment": "neu, neu, neu, neu, neg, neu, pos, neu, pos, neg, neg", "sentiment_score": "0.5397, 0.3700, 0.4983, 0.2980, 0.6015, 0.4526, 0.3522, 0.2966, 0.8204, 0.5425, 0.7936", "emotion": "joy, neutral, disgust, neutral" }, { "review_id": "B51DJGFeitoIiheST6FELA", "business_id": "7EIRMyPzlNlvqXOnc3AphQ", "user_id": "xHl39A2eTg9nmOcvZ8Wlbw", "date": "2014-12-01 21:52:25", "stars": 5.0, "text": "I frequent a lot of DD's. This store always has a consistent product. The employees are always friendly, The store is always clean. The coffee always hot, tasty, and prepared the way you ask for it to be. I look forward to visiting this particular store, as I can count on good coffee and good service.", "aspect_word": "product, employees, coffee, service", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8006, 0.7944, 0.7698, 0.7749, 0.8388", "emotion": "neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "bGvTJhUcjShmkJ1Ibm2O4g", "business_id": "Zb5eT23ndNxzGW940l1EBw", "user_id": "4IIsGt9A8e89N3exSyPWTQ", "date": "2012-11-12 11:22:55", "stars": 4.0, "text": "I'm just gonna throw this out there: I'm a Waffle House connoisseur. I've been frequenting Waffle Houses all over The South since '96 or so...and this is a surprisingly good Waffle House.\n\nIt's a slightly different brand of the usual Waffle House \"country charm\" because it's not in the middle of nowhere (it's a 5 minutes drive from the Industrial Canal) but it's still basically in the middle of nowhere (it IS St. Bernard Parish)...it's a well-kept secret. I've serious never seen this place with more than 4 customers.\n\n...and the overall experience is great. I've had tons of bad Waffle House experiences (it happens) and none of them have been here. The staff is attentive and cool, and the food never seems old or anything...the coffee is even pretty damn good by Waffle House standards.\n\nI'd totally give it 5 stars...if not for the internet jukebox. Every Waffle House has a slight variation of the same old-school jukebox...and it's 6 plays for a dollar. Don't get me wrong, I like internet jukeboxes at a lot of bars...they definitely have their place...but it ain't Waffle House.", "aspect_word": "Waffle House, House, staff, food, coffee, jukebox, jukeboxes, bars", "sentiment": "pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4171, 0.3428, 0.7494, 0.5897, 0.5694, 0.2906, 0.2537, 0.3055, 0.2486, 0.3037, 0.6894", "emotion": "joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "FyIV0wWelOTPJU3qe-vKzw", "business_id": "X4pIZ_kTTNltZYp3rRuprQ", "user_id": "nkBpODDjnP-nD9uz1Z4YsA", "date": "2017-05-18 23:02:28", "stars": 4.0, "text": "Switched to the Walgreens pharmacy after CVS stopped being 24/7. This is less than a mile from my house, they have a drive through, and easy pay is a breeze, so it makes prescriptions really easy. They always have everything I'm looking for inside. I'm not going to say the prices are amazing, because they're always a little higher at a pharmacy, but they're not bad. Staff has always been friendly. Store is well maintained. Photo developing is simple with their online ordering and quick pick up. No real complaints here. No need to go out of the way to CVS, I go to the corner of happy & healthy!", "aspect_word": "pay, prices, Staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.4076, 0.4455, 0.6646", "emotion": "neutral, neutral, neutral, surprise, joy, joy, neutral, sadness, joy" }, { "review_id": "tO0yNY2vuQvJtygMPktR2w", "business_id": "Lvk79Ee0zpHCyhVSLQD7KA", "user_id": "nAF2aEfHjCpqfAuS9dhrlg", "date": "2020-11-22 03:24:05", "stars": 1.0, "text": "November 21st, 2020: We Just paid $45.80 for food & delivery. Below average wings, fries were soggy and greasy upon delivery. Louisiana rub was very salty, not what you would expect for \"Louisiana\" flavor. We ordered ranch and honey mustard dipping sauce but it was not delivered. Habanero sauce was good. Skip the disappointment in this place and order trashed wings from Fenton Bar & Grill for pickup. You won't be disappointed there.", "aspect_word": "food, delivery, wings, fries, mustard dipping sauce, Habanero sauce, Grill", "sentiment": "neu, neu, neg, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.6050, 0.3606, 0.6282, 0.7647, 0.4516, 0.4693, 0.4191, 0.4257, 0.4963", "emotion": "surprise, neutral, disgust, sadness, joy, sadness, neutral, neutral" }, { "review_id": "NDhLT0yaYGy8FlccxhnhVg", "business_id": "iC1_RgJ7u0qhEPPBEIVYIg", "user_id": "ivW0Vad81qJ8SIgqJ8p1Mw", "date": "2014-03-20 23:03:36", "stars": 3.0, "text": "Said giving them extra time was the reason I had to wait.... hummmm does that make any sense to anyone ELSE????? I ordered at 430 and them I would be there at 515...I was there exactly on time... its 522 and I am still waiting... drove around the building a couple of times already!!!!!\nWell at 530 they brought me my pizza that I ordered plus For FREE Cheesy Bread and a 2 liter of Pepsi...that was above and beyond. I appreciate it.", "aspect_word": "pizza, Cheesy, Bread, Pepsi", "sentiment": "neu, pos, pos, neu", "sentiment_score": "0.6189, 0.4980, 0.3700, 0.3323", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "YqgnRVOBNPVtL59qRFj_CQ", "business_id": "crK0_lPWZov0lVAV2W8CAw", "user_id": "WDiFw0JdnAcdFOJChbUyAQ", "date": "2019-10-18 15:31:41", "stars": 5.0, "text": "RILEY IS AN AWESOME PET TRAINER - she is so helpful - you have to (as you have to with any trainer) work with your dog at home as well - we just graduated from Puppy class last night. Sign up with Riley, she takes wonderful care of your dog, gives you all the tips and tricks for EVERYTHING, she shares what she learns from her mentor who has been a dog trainer for 20 years - so it's a diverse class. Is an inexpensive class because you leave there and spend a gazillion dollars at the store but we love it. If you are going to pour into your pet and make your pet a family member, Riley helps you get that done.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "joy, neutral, joy, neutral, neutral" }, { "review_id": "JqIjjwfdIR_7tTgXCHPM5g", "business_id": "DUZu1AT7TjJSxst6ZCoKiQ", "user_id": "275LU0YLfAQPNsamNql4mA", "date": "2018-07-16 05:49:00", "stars": 3.0, "text": "My coworkers and I happened to stop in for lunch the other day. We had no idea it was Cow Appreciation Day. Needless to say, it was udder mayhem (see what I did there). Even with the packed parking lot and a super congested queue, the line moved quickly. \n\nThe place was so packed, there were zero places to sit. Unfortunately, we had to take our food to go. By the time we got back to the office, our fries were soggy and everything was just eh. \n\nI'm sure the lack of seating was due to the Eat More Chicken promotion for Cow Appreciation Day, but I can only rate based on my actual experience. Chick-fil-A definitely had enough staff present to expedite the large crowds taking advantage of the free entree with costume, although we only saw a few people dressed up. The highlight of our visit was seeing a group of preschool kids in their super cute black construction paper with white cotton ball costumes. They were adorable!", "aspect_word": "lunch, parking, queue, line, place, food, fries, seating, staff, entree, ball costumes", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neg, pos, neu, neu", "sentiment_score": "0.9136, 0.5079, 0.7188, 0.4989, 0.4562, 0.7242, 0.6915, 0.5976, 0.6345, 0.4149, 0.2628", "emotion": "surprise, surprise, sadness, neutral, neutral, joy, joy" }, { "review_id": "5QiuZlClRt0e5TUJwjT8xw", "business_id": "BFPxxguGxBZQ0kR0rWePTQ", "user_id": "zQ70vpxFTKYQQ9GcY1SsLA", "date": "2012-09-01 16:12:21", "stars": 2.0, "text": "IGNORANT GIRL CASHIERS WHO CALL ALL PEOPLE OLDER THAN 30 SENIOR CITIZENS---\n\nA few of the cashiers are too quick in deciding who is eligible for the senior citizen discount. Apparently they do not know how to gage age. Women AND MEN NOT of senior citizen age have been insulted because some snappy twentysomething CASHIER--USUALLY A GIRL-- gave them a SS discount automatically. Is age 50 a senior citizen? It seems SO at this Dunkin Donuts. So, be prepared to be called OLD when you walk through these doors. BETTER YET, GO TO WAWA ACROSS THE STREET.", "aspect_word": "cashiers, CASHIER, Dunkin", "sentiment": "neg, neg, neu", "sentiment_score": "0.4376, 0.2776, 0.4815", "emotion": "neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "02MOGu8SFU2LP3PW9S9y5Q", "business_id": "MRANmFLBso31ZIshSjB7EA", "user_id": "c--TcQOOui6br2T9GQdUMA", "date": "2015-12-10 19:06:00", "stars": 1.0, "text": "My review is specifically for this location and for Richard Juhl(tat rocker dude) whom is greatly missed......I normally would take my car to him only, but he no longer is at this location. If anyone knows where Richard is now, please let me know as I have followed him, not in a stalker way ;=0}. None of the cool and sweet guys that used to work at this location, work there anymore, and the place has lost its happy attitude. The guys that work there now are pretty much \"jerky\"....10/13/15 went in for my reg oil change and forgot to print out the coupon that I received in an email...I told the guy that and he didn't really acknowledge my dilemma nor give me the discount..so rather than the sig. oil change and the TOTAL upgrade, I opted for the minimal option, (I think I paid more for this than I should have) with no extras, anyway, dude was not happy that I didn't opt for the upgrade and gave me really inferior treatment and service with an attitude. I went in the other day for a top off and the guy was again pretty nonpersonable and in a matter of fact way told me, after the fact, that if i had needed any fluids I would be charged because I didn't pay for the upgraded oil change......2 days later, I checked my fluids, just for the heck of it, and found that I had no wiper fluid and was a quart low on transmission oil.....so my assumption is that when I went in for the top off, no one really checked anything......with so many other places to get your oil changed and given these guys don't seem to want my business, I will go to another place/competitor.......", "aspect_word": "place, attitude, guys, guy, dude, treatment, service, wiper, wiper fluid, transmission, oil, competitor", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4425, 0.4485, 0.6215, 0.6491, 0.5895, 0.4736, 0.7064, 0.4615, 0.7973, 0.4338, 0.3269, 0.3417, 0.2820, 0.3631, 0.6918, 0.3336", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "BEGAmWUKF2px-4EV_hERrA", "business_id": "uWLFplSCk3lI9rf84ZDwUw", "user_id": "mKBl4fAqTfNts7B78aOPVg", "date": "2013-12-29 05:19:25", "stars": 2.0, "text": "Only open 24 hours on the weekend now-\n\nFREE Wi-Fi, indoor playground & most drink refills\nDirt cheap food (\"dollar menu & more\" now with added McFlavor with different sauces & bacon- $2 for a large tea & Buffalo McChicken for a quick snack)\n\nBad-\nNot open 24 hours anymore\nNeeds redecorating (guessing over a decade old)\nNothing both tastes OK & is healthy here\n\nSo- If you are broke, need Wi-Fi and/or a place for kids to play... Go in\n\nOtherwise- hit the dive-thru or someplace else", "aspect_word": "drink, food, menu, sauces, bacon, tea, McChicken, snack", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4635, 0.5795, 0.3757, 0.3247, 0.4577, 0.4985, 0.3987, 0.6090", "emotion": "sadness, neutral, neutral, neutral" }, { "review_id": "1TX3Lo8hAfnz-6F8lF8O_w", "business_id": "EA822ZoRvW0reS5mlNv1-g", "user_id": "8FtH086bEI-fR_FZQot06g", "date": "2019-10-07 21:32:40", "stars": 5.0, "text": "We were visiting in town and ordered Jersey Mike's from the DoorDash app. Had a lot of good reviews! The food was delivered quickly and it was delicious! We had a turkey sub, ham sub and meatball sub. I was happy they had several choices of bread including wheat and even a rosemary parmesan! It was also easy to make modifications to our order and they were all made correctly. Good amounts of meat and items on the subs - they didn't slack. Bread was like a chibatta but not hard. It was soft enough but didn't get soggy. Very pleased! Would order again! Sorry no pictures, we were hungry", "aspect_word": "food, turkey sub, ham sub, meatball, sub, bread, rosemary parmesan, meat, subs, Bread", "sentiment": "pos, pos, pos, pos, neu, pos, pos, neu, pos, neu, neg", "sentiment_score": "0.8468, 0.3895, 0.3662, 0.4996, 0.4119, 0.3646, 0.4201, 0.4082, 0.4692, 0.6338, 0.5982", "emotion": "neutral, joy, joy, neutral, neutral, sadness, joy" }, { "review_id": "jSvHF0CZbNnNg2Ud6HBUSw", "business_id": "lyYS5AqPN63gG_rNohKqLA", "user_id": "ueoFFmCwym_bBlFt4Uanzw", "date": "2017-03-10 19:09:33", "stars": 1.0, "text": "Th pharmacist (Pollac?) at this location always smirks whenever I need to ask a question and getting the information that I require from her is like a contest instead of a simple exchange of needed information. She should have left this behavior in kindergarten or adolescence.\n\nSo, my family and I decided to take our business elsewhere because she has behaved this way on a number of occasions when we needed clarification on prescriptions and who needs the hassle/smirking when you're not feeling well?", "aspect_word": "pharmacist", "sentiment": "neg, neg", "sentiment_score": "0.7223, 0.4058", "emotion": "neutral" }, { "review_id": "B38M3BackLTf9ZoYbtQ4Dg", "business_id": "YpGSRLzkk8UOCVzd0Dpo3Q", "user_id": "RJJkAwmAo7xzePd9mwYt0w", "date": "2019-06-12 23:19:35", "stars": 5.0, "text": "With fast food I do the stars differently.\n\nThe flavor is always the same ( I enjoy it for fast food)\n\nAnd the fries seem to always be fresh(my dream)\n\nThe reason for 5 stars here is the service, they always greet you with a smile, no matter how there day is going. Even if there was a closer McDonald's I'd still go this one on service alone!", "aspect_word": "food, flavor, fries, service", "sentiment": "pos, pos, pos, pos, pos, neu", "sentiment_score": "0.3663, 0.8341, 0.4861, 0.8390, 0.6876, 0.3258", "emotion": "neutral, joy, neutral" }, { "review_id": "UtpYqc0z-yd_6QaWyYllHQ", "business_id": "yPSejq3_erxo9zdVYTBnZA", "user_id": "kCIgy39IkJNIEYGHH-fbJg", "date": "2013-04-15 16:23:33", "stars": 4.0, "text": "This is one of the busiest restaurants I have ever been to, especially considering Santa Barbara is not a huge city!\n\nThe restaurant itself is located a little off the beaten path with a small parking lot. Luckily we were able to find parking on a side street, which was just a short walk away.\n\nThe place was packed, and I mean so much so that there was almost no room to stand. It is good that the staff does seem to have a system in place for seating patrons and they seem to turn over tables quickly. The food itself is very good. I had the mole enchiladas with a side of chips and guacamole. The mole sauce was rich and flavorful and the chicken in the enchiladas was seasoned excellently. The guac was also very fresh as were the chips and salsa. The salsa bar actually has a multitude of choices from mild to hot which is nice.\n\nThe only reason why I give this place 4 stars instead of 5 is that I feel because of the small dining area, and the enormous crowds, they should switch from order at the counter and get your own drinks to table side service. It is just too chaotic and hectic as it is and it is a struggle to even get yourself to the soda/water fountain or salsa bar when it is a packed time of day.\n\nDespite the crowds, this is a 5 star establishment based on food alone and is worth coming back to.", "aspect_word": "parking, staff, seating, tables, food, mole enchiladas, guacamole, mole sauce, chicken, enchiladas, guac, chips, salsa, salsa bar, dining area, crowds, counter, drinks, table side service, soda, water fountain", "sentiment": "neg, pos, neu, neu, pos, pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, neg, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.4646, 0.6320, 0.4963, 0.5148, 0.8409, 0.4510, 0.3989, 0.3511, 0.3719, 0.6936, 0.6862, 0.3806, 0.4642, 0.3788, 0.3985, 0.4020, 0.3994, 0.4724, 0.4866, 0.7325, 0.4121, 0.7663, 0.4582, 0.5086, 0.4195, 0.5463", "emotion": "joy, surprise, neutral, joy, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "ViTLY_3w354Qqthu9LRB8A", "business_id": "iIU4GS5d-TKYbDGbUzmxEA", "user_id": "XrFCag4AMW5qta9QXokWPA", "date": "2011-10-04 15:08:47", "stars": 1.0, "text": "Except for the fact that it's close, this place really does need to be closed down.\n\nThe management is non-existent. I blame them for the horrible employees because they most likely do the hiring.\n\nDuring a recent \"late night\" visit to the drive-up I ordered a couple of \"Beefy 5-layer Burritos\" and what I got I have no idea, but it was baked hard, crusty, not at all how the flour tortilla is supposed to feel or chew. Inside, I have no idea what was in there, but it didn't resemble anything like beef or cheese that I'm used to getting with this order. I chucked it in the bin, rather than ruin my golf game early the next morning.\n\nI have had numerous problems with this location, from erroneous orders to \"we don't have no beef or chicken or beans\".\n\nI've had the managers and the regional managers call me at home and beg me to give it another chance, but it all comes back to the fact that the \"help\" there is simply incompetent or past caring.\n\nA last observation...they act like their hot sauce is a precious commodity there. When I order 2 or 3 items I need at least 5 hot-sauce packets per item. They act like they can only give 2 or 3 per item. I usually end up having to pull around and go inside and \"help myself\" to the sauce in the bins...assuming they aren't empty.\n\nLike the Burger King that closed up at Park and Broadway because the \"help\" sucked, this Taco Bell needs to be leveled to take the temptation to try it again away. No matter what they do, day or night, early or late...it's gonna suck!", "aspect_word": "management, employees, hiring, flour tortilla, beef, chicken, managers, hot sauce, hot, sauce packets, sauce, bins, Burger, King, Taco, Bell", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neg, neg, neu, neu, neu, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.8630, 0.8553, 0.4557, 0.4267, 0.3251, 0.3525, 0.3322, 0.7748, 0.5340, 0.2683, 0.4663, 0.2951, 0.6355, 0.5183, 0.3776, 0.3129, 0.4104, 0.2093", "emotion": "neutral, sadness, fear, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust" }, { "review_id": "5017ukUFQtz8owM2ROcMeQ", "business_id": "na5MVinfF0zDm6hPD1Hb7g", "user_id": "if-xoZlfGXhmkiGheavlkA", "date": "2019-12-08 20:26:41", "stars": 1.0, "text": "Ordered them through Doordash and super regretted it, absolutely will never again. We ordered teriyaki chicken and it had NO teriyaki sauce on it??? We tried to put \"sauce on the side\" as a special instruction, but it said that \"this restaurant doesn't accept special instructions,\" so I figured that the sauce would just come on the side anyways? Nope. We also ordered 2 small crab rangoons, which is supposed to come with sweet and sour for dipping, and there was none. Doordash also has a promotion $5 off $15, but you couldn't use it for Panda because \"this restaurant wasnt apart of this promotion\" ? I paid almost $40 for two meals and an appetizer that was super subpar. If you're going to partner with Doordash and provide this as an extra service that customers are PAYING EXTRA FOR, you should make sure that everything is top notch.", "aspect_word": "teriyaki chicken, teriyaki, sauce, crab rangoons, dipping, meals, appetizer, service", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3299, 0.3504, 0.3686, 0.3990, 0.3656, 0.4740, 0.8545, 0.6395, 0.2643, 0.3502", "emotion": "sadness, surprise, neutral, neutral" }, { "review_id": "-pm6HruSHQsL4NSBHOq0Dg", "business_id": "UJE-f8gVEB2za5QPZd_wVw", "user_id": "T-mRE39EpKJgaQIgQ0FzkA", "date": "2019-05-10 01:38:22", "stars": 1.0, "text": "I wish I could give this place a ZERO ! This place is beyond unprofessional , the customer service is HORRIBLE! I ordered $40 worth of pizza with a tip for delivery, 2 hours later still no food. I called and was transferred to a busy tone countless times finally after spending 35/40mins extra I was able to get the franchise owners email. All I wanted was a freaking pizza , I'm just so thankful these people are only responsible for making pizza , and nothing else ! That type of service has no place in the REAL world. And Pizza Hut wonders why they're losing business! Do not order from here. Try dominos or poppa johns or one of the local pizza spots. Let Pizza Hut die in pieces!", "aspect_word": "customer, service, pizza, delivery, food", "sentiment": "neg, neg, neu, neu, neg, neu, neu, neg", "sentiment_score": "0.8067, 0.6846, 0.6487, 0.5085, 0.4860, 0.3410, 0.4817, 0.7692", "emotion": "surprise, surprise, neutral, anger" }, { "review_id": "SAUctXfxE-qo1TKGf8aZLw", "business_id": "q39S4YaJo-OLEOX9-BJ9Lw", "user_id": "vH11NN2AT9DPDplQ0VkppA", "date": "2017-08-21 01:21:30", "stars": 1.0, "text": "Really bad customer service from the guy wearing a Vanderbilt cammo hat, short dark beard and dark hair. I ordered a sandwich and when it got to the point of when I was asked what I wanted in the sandwich I said everything the guy shook his head angrily and mouthed \"wtf!\". I was confused as to why some one would be mad at me for choosing an option on the menu. He then proceeded to slam things as he was was making my sandwich and when he had finished making my sandwich he just said \"hey...HEY!\". When I looked up and noticed my sandwich was ready I said \"thanks man\" He slammed my sandwich down shook his head and stormed off into the back room. Also I was literally the only customer in the store so it's not like my request which added thirty seconds to this guy's task was holding up the line or anything. All that to say this dude really hates putting extra stuff onto a sandwich. Oh this happens at 4:00 pm on 8/20", "aspect_word": "customer, service, guy, sandwich, menu, dude", "sentiment": "neg, neg, neg, neu, neu, neg, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.7718, 0.6482, 0.6262, 0.8240, 0.7944, 0.6090, 0.8597, 0.7716, 0.7804, 0.7504, 0.6473, 0.5180, 0.7166", "emotion": "disgust, anger, surprise, neutral, neutral, neutral, anger, neutral, disgust, surprise" }, { "review_id": "pE8yNwVxhOgSEhpBsee6CQ", "business_id": "oN54gF9SEM9seVSCsDiUvA", "user_id": "UbLfTKM-VJ4kyP2b9MZuLA", "date": "2020-06-15 02:00:16", "stars": 1.0, "text": "The workers here couldn't care less about the service or the food. They were more interested in trying to flirt with the Walmart worker outside of the restaurant than even asking me what I had came to pick up. Took them 10 minutes to begin making the burger and after I had told them and then another 10 until they were finished. Worst part was only one person was in front of me. Laughable staff at best. Didn't expect much, and definitely wouldn't eat here, I was just running a postmates order.", "aspect_word": "workers, service, food, burger, staff", "sentiment": "neg, neg, neu, neu, neg", "sentiment_score": "0.8576, 0.5108, 0.5805, 0.8703, 0.6538", "emotion": "disgust, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "mz7zTzPpNNXdUeWpKiBwwQ", "business_id": "UMxtDsrxSGhz_G1iLHWq9A", "user_id": "mGiCgX3nS5i6rFDPg2bIdQ", "date": "2011-12-27 15:49:51", "stars": 4.0, "text": "Going to Dave and Buster's is like going to Chuck E Cheese for grownups. Visiting this one made me realize just how lame my local one was by comparison.\n\nThe Great Nashville Flood of aught ten took away Opry Mills mall and all of its tenants, including our weak-ass Dave and Busters that was formerly a Gillian's. \n\nHowever, this particular location has its priorities straight. Lots of arcade cabinets, delicious, ice-cold beer served in impossibly large containers, probably food, but really who cares. This place is about playing games and getting sloshed, two things I happen to be an expert in. I feel my prowess in light-gun games increases especially when quaffing 64 cold ounces of draft oat soda. Not so much with driving games, but hell, it's still fun.\n\nI came here with a group of co-workers to celebrate the departure of the worst boss ever. It was maybe the best place outside of a sporting event and opium den to decompress after six months of agony. Really hit the spot on so many levels.", "aspect_word": "cabinets, beer, served, containers, food, oat soda, boss", "sentiment": "neu, pos, neu, neg, neu, neu, neg", "sentiment_score": "0.3655, 0.2488, 0.3044, 0.2950, 0.3974, 0.3247, 0.4531", "emotion": "neutral, sadness, neutral, neutral, joy, joy, disgust, surprise, neutral" }, { "review_id": "lD64nOp9RqoEqBvq3tOHqg", "business_id": "ccnkeTP_6jplm3dUtNDcKQ", "user_id": "VL12EhEdT4OWqGq0nIqkzw", "date": "2016-10-20 16:00:22", "stars": 3.0, "text": "This is the best Walmart in the world, and that's why I am awarding it with 3 stars!\n\nThe location is great, it is easy to get in and out of and the staff moves the lines along rapidly. So far my visits here have been my only recent Walmart visits where I didn't want to bottleneck the human population after leaving. So for that, I thank you, Palm Harbor Walmart.", "aspect_word": "location, staff, population", "sentiment": "pos, pos, neg", "sentiment_score": "0.7908, 0.7558, 0.3221", "emotion": "joy, neutral" }, { "review_id": "Eyjtsqbhzh1dN7OOc1niEA", "business_id": "iBv2QmLu4UIPy2GTXfyTGA", "user_id": "SMwpRw05_GGKXpxhJL0OQg", "date": "2021-11-20 18:42:30", "stars": 1.0, "text": "1pm on a Saturday. I was behind two cars in drive-through and after five minutes one pulled forward and after another five minutes the car in front of me pulled forward to the window. When I got to the speakerbox I waited five minutes and no one ever answered, I drove to the window and discovered no one was in. There was no sign on the doors or windows that said they were closed, I called just to make sure and no one answered. The lights and everything was on and sauces were sitting on the counter like they were bagging food. This is the worst Wendy's just close it down already", "aspect_word": "speakerbox, doors, sauces, counter, food", "sentiment": "neu, neu, neg, neu, neu", "sentiment_score": "0.4828, 0.4048, 0.4637, 0.5433, 0.4590", "emotion": "fear, neutral, neutral, disgust" }, { "review_id": "dnzz7UsuiUPIo1-8UeT7ww", "business_id": "jf8AZyiMXd9CFxOg_fTb0g", "user_id": "2n3PaX5cJvSYLRyJcSTpcA", "date": "2017-07-17 01:39:09", "stars": 2.0, "text": "The reviews look pretty unanimous.\n\nBaaaad vibes. One thing I'm learning quickly as new Nashvillian is that service most everywhere except for BBQ joints and bars is lukewarm at best. Food service employees county-wide carry a general disposition like you're interrupting their busy daily-grind of doing jack shit. On balance, a 'how's your day going?' is met with a kind of silence ranging from indifferent to hostile. If that's the standard, then this Q'doba would be a training ground for the terminally unambitious.\n\nOk the food: I'm really struggling to understand the idea here: Unless your order a pre-made menu item, you will be confronted with 35+ different unlabeled containers and zero effort on any employees part to help you figure out how to build your burrito. All I wanted was a little beans, cheese, carne and guac. Simple right? \n\nI pointed to a container with what looked like refried beans in it, only it had that firm crust-like skin on top, the result of sitting unstirred in the open air for hours.\n\n'Are those beans?'\n\n'No...'\n\n.......\n\nNo answer. \n\nScrew it. I'll just figure it out. She then literally put a teaspoon's worth of guacamole on the burrito. I'm not greedy but what kind of heartless savage does that? That's grounds for a Western stand-off in San Diego. When I politely asked for a little more, she huffed and then put a tortilla in the warmer for a whole 10 seconds resulting in a burrito chewier than Gramma Bea's 89-year-old elbow skin. The other ingredients? About as zesty as wet cardboard. (always wanted to use that word 'zesty'!) The manager seemed cool but this place has no love folks. \n\nNo. Love.", "aspect_word": "service, BBQ, bars, Food, employees, silence, food, menu, burrito, cheese, container, beans, guacamole, tortilla, warmer, Gramma, ingredients, cardboard, manager", "sentiment": "neg, neu, neu, neg, neg, neg, neu, neu, neg, neu, neu, neu, neu, neu, neg, neu, neg, neu, neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.6004, 0.4749, 0.5980, 0.3469, 0.4197, 0.4282, 0.3845, 0.7178, 0.6527, 0.5367, 0.3614, 0.4072, 0.3289, 0.3972, 0.2668, 0.2284, 0.2328, 0.5467, 0.3253, 0.2349, 0.4373, 0.1765, 0.4882, 0.3470, 0.5106", "emotion": "joy, joy, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, anger, neutral, neutral, anger, disgust, disgust, neutral" }, { "review_id": "jZcX2Yu_2PYUrIJGJWN5DQ", "business_id": "pEqR08_uq_kHa3KuYHrkNQ", "user_id": "nvEwMwKNP7yNszqVAxV2FQ", "date": "2013-06-09 23:49:35", "stars": 1.0, "text": "Went to this Wendy's in Brownsburg last night. June 8th, 2013. We went through a drive through and put our order in. We order a cheeseburger combo and a junior burger with a small fries and a small frosty. The junior burger we ask for plain, nothing on it. When we got home, our French fries was horrible and guess what, the junior hamburger had everything on it. We drove 5 miles to this Wendy's in Brownsburg. Apparently, the kids don't know what the hell they were doing. This is the second time we have gone to this Wendy's and each time we had a bad experience. Not only that, these kids had a bad attitude. Wendy's corporate management, you need to go and re train these people how to do their jobs. Obviously the management team there does not care. We will not be eating at this Wendy's again.", "aspect_word": "cheeseburger, cheeseburger combo, fries, burger, French fries, hamburger, attitude, management", "sentiment": "neu, neu, neg, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.5096, 0.4115, 0.5354, 0.2110, 0.5008, 0.2099, 0.3157, 0.5023, 0.5456, 0.6883", "emotion": "neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "e9RUMmV-_SCDG2fFfBXALA", "business_id": "uJBnnlqKIkfMq1H0RhfhJg", "user_id": "vlKcALEs7wqeY-R_xKFbJA", "date": "2019-08-24 21:11:03", "stars": 1.0, "text": "Employees are too busy doing something..you have to wait a long time until they are done whatever they are doing.\nA guest just complained, he has been waiting 20min for his Oder and I am waiting for 15min.\nThis is most dirty place I have seen.\nEmployees are definitely NOT friendly.\nJUST HORRIBLE!!", "aspect_word": "Employees, place", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.9064, 0.7085, 0.5471, 0.8847, 0.6665", "emotion": "neutral, neutral, disgust, neutral, surprise" }, { "review_id": "CYgpaPObHPpV6JUUizZx3g", "business_id": "OxQK9EMUXqynT7dbWAP9wA", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2017-05-03 14:33:33", "stars": 4.0, "text": "Mission BBQ on Roosevelt Boulevard in Northeast Philadephia, does pretty good BBQ ribs and chicken, especially for a joint north of the Mason-Dixon Line. The house looks the part, with lots of dark wood, picnic-like tables and photos of first responders on the walls. \n\nWe ordered the equivalent of half racks of baby backs and regular spare ribs, and a half chicken. All had sides of some sort, but aside from the fries and corn bread, those were not memorable. The ribs on the other hand were very good. Pull off the bone smoked, with tender meat and nice rub and bark. Each table had 6 bottle rockets with various sauces to be squirted on to moisten and flavor the chew. None of them really stood out, and for the most part, the \"as is\" ribs were fine without anything more. \n\nPrices were reasonable. Service was all at the order counter with no table service. \n\nThe consensus was that this was a legit BBQ joint that we would return to when the mood for pork ribs or pulled meat overcame us again.", "aspect_word": "BBQ ribs, chicken, tables, backs, ribs, fries, corn bread, smoked, meat, rub, sauces, Prices, Service, counter, table, service, BBQ, pork ribs", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu, pos, neu, pos, pos, neu, pos, neg, neg, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.7098, 0.7243, 0.3079, 0.4131, 0.4558, 0.2789, 0.3699, 0.4035, 0.7272, 0.4003, 0.6515, 0.5816, 0.5172, 0.3285, 0.2644, 0.3565, 0.3444, 0.3912, 0.2715, 0.3404, 0.4140, 0.2633", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "fEAk8Hk8uEVqLNSnK66IPw", "business_id": "wHkVy0Bd1HJPXXAhxTP8Zw", "user_id": "R7NM7vIyUfSTXvMsw7jNTA", "date": "2021-01-26 01:12:20", "stars": 5.0, "text": "We took a urgent call at the house. Our neighbor who is 99 was given a course of antibiotics to be started tonight. She doesn't drive. \nI picked up the meds. There was a full staff behind the Pharmacy counter. \nThey allowed my pick up with two security questions. And advised me what to tell her for taking the pills. \n\nNo worries, nice clean store, lots of parking. In/ out ten minutes, tops.", "aspect_word": "staff, store", "sentiment": "neg, pos", "sentiment_score": "0.7642, 0.6059", "emotion": "fear, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "xns6CzJv0RWcchlxAk2A2g", "business_id": "_-ag9LGrOJkJW3bXmtAv-w", "user_id": "pCpZ6KF0vCOF3fyj9W8iMg", "date": "2016-07-11 16:09:09", "stars": 2.0, "text": "I have to say, this is one of the *worst* pharmacies in town that I've used over the years.\n\nProducts: Prescription and OTC drugs, associated medical treatments and devices, beauty products, and snacks, all of average quality. There are some decent specials and sales on occasion. 3 stars\n\nService: This is a mixed bag. Sometimes, there are good employees working the counter. Other times, it is horrible. It's a complete dice roll as to what you'll get. The employees are more reactive than proactive, and this leads to long, slow lines at the register. Most are quite friendly, but I get the impression they aren't trained well. 2 stars\n\nFacilities: The business occupies the river side of one of the corners of Napoleon and South Claiborne. It is a stand-alone brick-and-mortar common with this chain. Outside, the private parking lot is kept neat, but inside is commonly a mess, with stock out-of-place or just not stocked and on the floor. I attribute such to the probable poor training noted above. Bums frequent the outside in rather large droves regularly. I also suspect this is due to lack of vigilance by the employees. Overall, an unwelcoming atmosphere. 1 star\n\nOverall: Although I *do* frequent this establishment on occasion, I tend to avoid it unless I'm in a rush for convenience's sake. There is a CVS across the street which is much nicer with better trained staff. I suggest heading over there instead. 2 stars.", "aspect_word": "snacks, quality, specials, sales, Service, employees, counter, lines, Facilities, parking, stock, training, atmosphere, staff", "sentiment": "neu, pos, pos, pos, neg, pos, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.3514, 0.3988, 0.5536, 0.4594, 0.4291, 0.4464, 0.4479, 0.8078, 0.6427, 0.4438, 0.3568, 0.3756, 0.2943, 0.4203, 0.8003, 0.7791, 0.5539", "emotion": "disgust, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "81PMW9O0iyJIuwugH33oLQ", "business_id": "r5z55-IhuLBUj4cd-3t2ug", "user_id": "5FgWswuxsksmQnUFP1OtVg", "date": "2020-01-24 21:37:09", "stars": 4.0, "text": "While I was a bit peeved on my previous visit when I found they were closed, the owner did follow up and explained the very legit reason for the delay that day. Life happens and I get that. I did return for my Amazon exchange that was in and out quickly. The person working the counter was friendly and professional. I'll be back after all !:)", "aspect_word": "owner, person, counter", "sentiment": "pos, pos, neu", "sentiment_score": "0.5761, 0.4792, 0.3953", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "ikOA_shuaP2rfy2K_FKEZw", "business_id": "6leRV7IyumdJq8KxScBqaQ", "user_id": "AGUS0KxfG08HgiKFPLdbgg", "date": "2020-11-12 14:18:05", "stars": 1.0, "text": "I went to this Dunkin' a few days ago to get a coffee and a bagel. I also had a coupon for the bagel which I handed to the cashier. I got home and saw that they gave me a sourdough breakfast sandwich instead, which obviously wasn't what I ordered. I didn't feel like going back to get the order fixed, so I just started eating the sandwich. As I started eating it I noticed there was a hair (possibly an eye leash) in the cheese. I was disgusted, and decided to go back with my sister who wanted to purchase a coffee for herself. We get there and order her things and I mentioned to the person at the drive thru what happened, and she started having an attitude with me. I later found out that her name was Larissa? (Possibly) She was quite rude, and since my sister and I got a bagel each, I asked for cream cheese on the bagels (or at least mine) and they didn't give me the cream cheese on my bagel, so the nice cashier was going to hand us the cream cheese and Larissa or whatever her name is said we needed to pay for them but I didn't see why, so the cashier handed them to us. (Who was really nice by the way.) Next time I will make sure that I have the right item before leaving, and will NOT be coming back to this shitty location.", "aspect_word": "coffee, bagel, cashier, breakfast sandwich, sandwich, cheese, cream cheese, bagels, location", "sentiment": "neu, neu, neu, neg, neu, neu, neg, neu, neu, neu, neu, neu, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.7711, 0.5590, 0.4434, 0.3313, 0.4016, 0.6826, 0.3303, 0.7409, 0.4409, 0.4250, 0.3865, 0.3962, 0.3634, 0.3792, 0.2250, 0.4425, 0.3350, 0.2052, 0.5139", "emotion": "neutral, neutral, surprise, disgust, disgust, surprise, neutral" }, { "review_id": "de_neae0zg7t3KSTzdmUIw", "business_id": "chktpCblpN5Kd_yskQXreg", "user_id": "UcxfSbhuAdM61l0quwQokg", "date": "2021-09-04 20:56:38", "stars": 3.0, "text": "Located inside Target just outside downtown Philly, this is an easy stop with free parking. Only to go ordering available and masks required as per city mandate. They were out of some ingredients like sweet cream cold foam so two of our originally ordered drinks were unavailable. Our final order was completed quickly and accurately.", "aspect_word": "parking, ingredients, cream cold foam, drinks", "sentiment": "pos, neg, neu, neu", "sentiment_score": "0.4831, 0.3800, 0.3160, 0.5450", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "O0xJuOcJ9GHad2yjPC85Rg", "business_id": "tf66upIFhLdvxvA5pQVL3A", "user_id": "HWQNlFjchIN37v-aPJEQDQ", "date": "2019-11-02 01:07:28", "stars": 2.0, "text": "Today was my first time stopping at this Walgreens store. As far as selection and product goes, it was a decent selection and no different than other Walgreens. The employee at the register seemed friendly enough as well. Not a huge fan of the location, it is convient but the traffic makes getting out a huge pain and the parking lot is small and cramped too. If you so not mind this and only care about the product this wont be an issue, but for others I would look for a more convient alternative.", "aspect_word": "selection, product, employee, traffic, parking", "sentiment": "pos, pos, pos, pos, neg, neg, neg", "sentiment_score": "0.4916, 0.4854, 0.6394, 0.6105, 0.5025, 0.6962, 0.3199", "emotion": "neutral, sadness, neutral, neutral" }, { "review_id": "JlV_pD7LWa5TkJMVoJ6_ng", "business_id": "6dBTa5IQLANpgRaWZJCMBQ", "user_id": "qjkI29aw5xL3PiZPIxBztQ", "date": "2019-12-13 12:25:37", "stars": 5.0, "text": "I get a craving for Subway every once in a while. This is the only location that doesn't disappoint me. The workers are sweet and I've never had a bad experience. I live closer to the one on MacArthur but I'll travel to this one on Gen. Meyer because they are so much better.", "aspect_word": "Subway, location, workers", "sentiment": "neu, pos, pos", "sentiment_score": "0.7376, 0.4895, 0.8469", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "XxiOCt3LG_GQLS4bFL1new", "business_id": "3966AOz9umKfzq7zi8dIJQ", "user_id": "GoA74WXhizd5rlesAH_EwA", "date": "2019-11-28 05:01:25", "stars": 1.0, "text": "I'd have to give this place a 1 Star, as they said they couldn't take my order, because they would be closing in 10 minutes.\n\nThat's why I called during business hours, because they were advertising that they were still doing business. It's not like I was waking into a restaurant, to sit down and eat 10 minutes before close, and staying an extra 30 minutes after, not allowing them to close for an extra 45 minutes. I just wanted them to make a damn pizza. If you're not going to be doing business during business hours, you need to close up shop. That's the entire point. This location apparently disagrees.", "aspect_word": "pizza", "sentiment": "neu", "sentiment_score": "0.5378", "emotion": "neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "VgWtkFhG95EA0DoBbP4QvQ", "business_id": "L3yhZyB1Y2U1dYVxTnpQvg", "user_id": "d0kLd-ENvX6P-pS_StWqeQ", "date": "2014-06-06 03:43:59", "stars": 3.0, "text": "Even though the Grooming Service on Thursdays indicates that they open from \"7-9\". Don't believe them. It was only 7:30pm and they persistently told me that Grooming Services closes at 7pm. Common, I can read your sign and you just lied to a customer. If you are understaff or simply just don't want to provide me service then say it. Then the woman who works in the Grooming center told me I have to make an appointment for the \"PAWdicure.\" That's a \"walk-in service\". She needs some education about what is on their service menu and about the dogs they groom. She asked if I wanted to shave or trim my Husky.... Seriously?! It really can take one person to change the whole perspective on the store. I'm going to go back to the PetsMart on Irvington where workers actually know what they are talking about.\n\nThe three stars were given because they are like any other PetsMart when it comes to the products they sold on the floor.", "aspect_word": "Grooming, understaff, service, menu, products", "sentiment": "neu, neg, neg, neu, neu, neu", "sentiment_score": "0.3604, 0.7164, 0.4669, 0.3923, 0.6718, 0.3958", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "VCzVkQylH3mOrxuXu3383g", "business_id": "2VvIvL-Dyp6QTk0-KfYeDg", "user_id": "FXW16a1QddonpF-h3NtxPg", "date": "2018-01-29 20:45:00", "stars": 2.0, "text": "I don't usually review fast-food chain establishments but this place thrives on being subpar. I started visiting this location out of convenience because its proximity to my home. However, it looks like I need to restart braving the traffic on route 73 and go back to the location at the Promenade where the quality of food is a hundred times better.\n\nThe food at the Chipotle in Marlton is borderline garbage. Besides the chicken, some of the proteins look as if they are never replenished; especially the steak. I don't think they understand the meaning of aged steak. It most certainly is not steak that resembles something that has been refrigerated and reused daily, for over a week. I have visited this location and handful of times since its opening and the steak container is never more than a quarter full. I swear it is the same steak rotting away. As for the other ingredients, let's just say I have devoured four day old left overs that looked, and tasted fresher compared to the stuff served this at this location. Three straight trips of consistently bad food is enough for me.", "aspect_word": "quality, food, chicken, proteins, steak, steak container, ingredients, stuff, served", "sentiment": "neg, pos, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.3406, 0.3936, 0.4861, 0.5780, 0.6351, 0.6405, 0.3521, 0.5154, 0.4076, 0.5185, 0.4483, 0.3949, 0.2217, 0.6168", "emotion": "neutral, joy, neutral, disgust, surprise, neutral, surprise, disgust, neutral, neutral, neutral" }, { "review_id": "EmKqYC8cjIsrELqWiAa6QQ", "business_id": "cSi9yz7HwQwigsKF374Paw", "user_id": "DgZa1AWNuwdnXGCQ-__o_w", "date": "2017-09-14 17:34:17", "stars": 1.0, "text": "One of the slowest Taco Bells that I've ever experienced! It was too late in the evening to venture inside, as that part was closed, so we went through the drive-thru. I kid you not, with only 2 cars in front of us, we waited in this drive-thru for over 30 minutes waiting to get our food. I'm fairly certain that the employees working there had no desire to work and were just goofing around. There was no one at the drive-thru window for over 10 minutes while the first car honked a few times just to get someone there to take his money. \n\nOnce I finally made it to the window 30 minutes later, I was greeted by an unhappy employee that didn't say a word and just stuck her hand out, waiting for my money. I had to ask how much it was, since I was never told. I totally get not liking your job sometimes, and not wanting to be there, but at least fake it.\n\nThe food was at least correct when I got it, although not as hot as it should have been. My experience was overall pretty crappy and would not go back to that particular Taco Bell.", "aspect_word": "Taco, food, employees, employee", "sentiment": "neg, neu, neg, neg, neg, neg", "sentiment_score": "0.6103, 0.7970, 0.8351, 0.8657, 0.5263, 0.4971", "emotion": "surprise, surprise, neutral, surprise, sadness, surprise, neutral, sadness, neutral" }, { "review_id": "2s4BlWGw2cZPRO4FQwD4Jw", "business_id": "op4ocMBW0jDfKL7YI3PbpQ", "user_id": "2T8cxl3Y_JhCE8o80BSp0A", "date": "2016-01-11 15:13:21", "stars": 1.0, "text": "I usually don't write fast food reviews but this place is so awful I feel I must warn. I was headed to Qdoba but when I realized I was running late I decided to go to this Taco Bell, across the parking lot from Qdoba, because I thought it would be quicker. Bad decision.\n\nVery, very slow service even though only one other customer. I ordered a California crunch wrap, hold the bacon and a soft drink. The soft drink I wanted was empty do I asked an employee behind the counter if I could get one from there.\n\nWhen I finally got my order it was in a bag that appeared to be reused. It had several grease spots on it and was quite crumpled. \n\nI took my food and drove to work, only to find out that they had given me the wrong soft drink and incorrect order. All that was inside my bag was a tortilla with a hash brown and a spoonful of egg.\n\nAvoid this location!", "aspect_word": "food, service, wrap, bacon, drink, employee, counter", "sentiment": "neg, neg, neu, neu, neu, neu, neg, neu, neu, neg", "sentiment_score": "0.5375, 0.7842, 0.3278, 0.3876, 0.2520, 0.2477, 0.6696, 0.5703, 0.6595, 0.3006", "emotion": "disgust, surprise, neutral, surprise, neutral, disgust, neutral" }, { "review_id": "9KXPqOj0dWAoYRt0uORXtw", "business_id": "202GrPOZxLVRBLg8HcwSSQ", "user_id": "qT1-N9hjbyjMW4Mvq4uU4w", "date": "2021-03-09 20:00:10", "stars": 3.0, "text": "Sometimes you just really need Chipotle. That was last night. \n\nChipotle is the least standardized fast food I've ever had. Which is kind of the point right? Even when a 'potle bowl is meh it's still pretty meeeehsmerizing. Probably because it reminds me of college and sitting on the floor of my apartment with my best girlfriends debating Instagram filters and whether or not one can start to bleed Chipotle if they eat too much Chipotle. \n\nThis location is tiny. There was no music playing. The patio was looking beat up. Not a great first impression. And worse yet-this staff made me sad. It was just really bad. They were having side conversations with each other that made me feel embarrassed, like they were talking about me. The young dude came across very very very very \"not in work mode\" I had to repeat everything I asked for and it was painful from start to finish. I am not one to get fussy about young people being young but this was inexcusable and if I was the manager on duty I would not have allowed him to be on the floor. \n\nIt ended up being a tasty as heck bowl and even though I don't discriminate against rice, that new cauli rice is totally yummmmmm! \n\nI recommend mobile ordering from this location. \n\nAlso is it just me or do Chipotle employees all suddenly hate their jobs? Because this is my 4th Chipotle experience since 2019 with miserable customer service and I could have sworn they used to be the friendliest people ever.", "aspect_word": "food, potle, location, music, patio, staff, dude, manager, bowl, rice, employees, jobs, customer, service", "sentiment": "pos, neu, neg, neg, neg, neg, neg, neg, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.3210, 0.3438, 0.4943, 0.5228, 0.5728, 0.8817, 0.6998, 0.8355, 0.3343, 0.3615, 0.2290, 0.4679, 0.5213, 0.5953, 0.5125", "emotion": "neutral, neutral, neutral, neutral, sadness, sadness, disgust, sadness, disgust, joy, neutral" }, { "review_id": "6cXD_l2J-VJKxOIReJlxbg", "business_id": "U-kML54GWSfd_ZF9sRcZYQ", "user_id": "HbI-pR759VfysywwCR8UTQ", "date": "2016-09-27 22:27:06", "stars": 4.0, "text": "My recent visit to KFC was met with a pleasant surprise. The service was friendly, food was fresh and delicious and they seemed to really care about how we felt about our visit. This is a great change from our previous visits. They are making the effort to put the customer first and it shows.", "aspect_word": "service, food", "sentiment": "pos, pos", "sentiment_score": "0.8802, 0.8798", "emotion": "joy, joy, joy, neutral, neutral" }, { "review_id": "-nQHlk62AtB6PZHf7kzkww", "business_id": "dv4tx5H0-aPiIXSM2hJNhA", "user_id": "g35P2UgyRK1ercs6rVkN1Q", "date": "2008-01-16 19:59:05", "stars": 5.0, "text": "Not quite sure who would give Hooters less than five stars.....but it sure isn't going to be me.\nI don't know if there is something inherently good or bad about the state of the union where family outings and business lunches are being conducted at your local Hooters....but who can am I to shake up the status quo? \nWings are always good as well as their burgers so for some its just a good eatery. For me, however, I go for another reason\n\n\nThe curly fries.\nFor real...\nThe curly fries..stolen from the genius Forrest Gump,\"And thats all I have to say about that\"", "aspect_word": "lunches, Wings, burgers, eatery, curly fries", "sentiment": "neu, pos, pos, pos, pos, pos", "sentiment_score": "0.3202, 0.5295, 0.6800, 0.5241, 0.4466, 0.4048", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "X2qWwBe0QNZ6UtaglTo5jg", "business_id": "onyJd1EKOwGmM_WN38Zs0Q", "user_id": "FuQhthi1rfpFc4FR7YZTLQ", "date": "2016-02-23 18:04:29", "stars": 1.0, "text": "This is a review of the pharmacy, not the store! Ridiculous at its best. Gave them brand new script to fill in December and still have no medication. Got me running in circles. They never took my phone number to have on file when dropping off script! Now tells me script is invalid and expired! Unbelievable! Spoke with pharmacist Mary. Gonna call corporate!", "aspect_word": "pharmacist", "sentiment": "neg, neg", "sentiment_score": "0.4274, 0.3189", "emotion": "fear, neutral, neutral, surprise" }, { "review_id": "yJcj_Gwkg0w-xvXNMvH_tQ", "business_id": "phh8Fo60_xBmNXyvdovTbQ", "user_id": "mKBl4fAqTfNts7B78aOPVg", "date": "2015-11-04 00:40:57", "stars": 2.0, "text": "$10 for the kill the crave for the season McRib meal...\n\n1. 25 cents for sauce packets & I got 2!\n\n2. $1 for the extra McRib was overkill, but it definitely killed my cravings till next McRib season.\n\n3. fries were OK, but without the specialty sauces that now cost 25 cents a piece means NOPE!\n(This is the first meal or even fries I had at McDonalds in a long time)\n\nSo...\nBack to the $1 drinks & a $1 menu sandwiches just hold me till I can eat a real meal till next McRib season.", "aspect_word": "meal, sauce packets, fries, sauces, drinks, menu sandwiches", "sentiment": "neu, neu, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4218, 0.5662, 0.3161, 0.2632, 0.6906, 0.4861, 0.7818, 0.5600, 0.6338", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "aKdOS0PGUx7htxVYZgvZ6A", "business_id": "KQ3nXee8hW4GCUEhr0EeOQ", "user_id": "hwB9QTmjZRd48mbGPcnw8Q", "date": "2014-10-13 03:44:01", "stars": 4.0, "text": "This is my favorite DD! It's on my way to work, and I've been stopping here most mornings for the last year or so. The male cashier who works there is just the most friendly guy and has an incredible memory for your regular order. I've walked in before to find that he already has my drink order ready, just because he recognized my car pulling in. The other workers are very nice and efficient as well, but he stands out. There's also a very sweet, friendly lady (I think her name is Lisa?) who works the drive through register, and she's a joy to see in the morning-- very warm and friendly. Pro tip: walking in is most often quicker than the drive-thru here, so I'll usually park and run in. This is a really great DD!", "aspect_word": "male, cashier, drink, workers", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.4646, 0.5129, 0.7842, 0.5873", "emotion": "joy, neutral, surprise, neutral, joy, neutral, joy" }, { "review_id": "M4UC3_P_yhUFhOhnGYsgTw", "business_id": "PjgQhtDdLHMR36l5yQ5TQg", "user_id": "9TuUABNmDhBqdDael0zy8w", "date": "2014-03-02 17:44:21", "stars": 1.0, "text": "We love Chili's southwest eggrolls, and we've been to this location many times over the past couple of years. This has been our go-to restaurant when we wanted something close, but better than fast-food. But last night, an obnoxiously rude waitress in the bar convinced us that we're pretty much done with this location.", "aspect_word": "eggrolls, food, waitress, bar", "sentiment": "pos, pos, neg, neu", "sentiment_score": "0.5789, 0.3497, 0.9179, 0.6736", "emotion": "joy, neutral, neutral" }, { "review_id": "w_EMA7VwRC0n_OcHuwjIkQ", "business_id": "Cs8jsAIrxCpzo7E5YFgRvg", "user_id": "7L2elZRjSGFXPRmgwx3wlQ", "date": "2018-06-30 01:48:06", "stars": 5.0, "text": "This place is the a really good pharmacy literally I go here to buy thing for my project from schools and even buy quick snacks and their employees are really great full and that's not even all this Walgreens has all the thing you will need and plus their employees are helpful and even though the reviews might say \"ITS BAD\" let me tell you that it's not at all this place is really good then any other Walgreens and I mean it.", "aspect_word": "snacks, employees", "sentiment": "pos, pos, pos", "sentiment_score": "0.5138, 0.7395, 0.7215", "emotion": "neutral, neutral" }, { "review_id": "wiwfbkMYhFbQ63tGrSoyZw", "business_id": "O0-JXumMHDTbvFuH-2pozw", "user_id": "GaacaTNh_rOgJO3zbfqPkw", "date": "2008-04-01 15:59:53", "stars": 1.0, "text": "wtf all the way. I hate this place. 2 workers in the whole place, super busy, and they really don't give a shit. Its like the soup Nazi up in this bitch too. your shits filled out wrong? back of the line please. you have a question on postage? \"oh that's nice, I'd say go on our website, they can answer that better, NEXT!\"\n\nthey make the 10 extra bucks FEDEX charges worth it.", "aspect_word": "workers, soup", "sentiment": "neg, neg", "sentiment_score": "0.8098, 0.7918", "emotion": "anger, anger, disgust, neutral" }, { "review_id": "OZKoH6P1--eL2CV19j9p6g", "business_id": "i9DXaiUCPh0yaBcNboeARA", "user_id": "w-hg9fO4EYJTffKbWBrGRA", "date": "2012-03-06 21:50:42", "stars": 2.0, "text": "Heresy I know, but Chick-fil-a is like a frickin' daycare with chicken tenders. Then you have to put up with a huge line. Is the chicken and fries better than any other fast food joint? Yeah, its alright/pretty good chicken, but the price point puts you nearly at a nicer local joint to get your chicken and waffle (fries) fix. \n\nI seriously have to think all these people obsessed with CF literally drank some creepy childhood kool-aid somewhere along the line to put up with how torrentially busy they are at all times. Just call McDougals, Sam's or Otters and get it to go, then if you have a tot, head to a nice outdoor playground. Done.\n\nThe only cool thing about this place is those rad ketchup packets for dippin' or squirting. Extra star ;)", "aspect_word": "chicken tenders, chicken, fries, price, ketchup packets", "sentiment": "neu, pos, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.3456, 0.6375, 0.3726, 0.7396, 0.3267, 0.3129, 0.3002, 0.2820", "emotion": "disgust, joy, fear, neutral, neutral, joy" }, { "review_id": "GbF5DQCu9Q00l1qDn9ZvaQ", "business_id": "MVLKOf25mj0MnqivWmdUwA", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2015-01-03 02:42:11", "stars": 2.0, "text": "I broke my Addiction to Mc Donalds over 18 months ago, but I come back to them every so often because for a buck the 32 oz unsweet tea is a bargain. \n\nThe drive through here was terribly slow. We placed our order for 2 teas, it wasn't complicated, and the car before us had an order that seemed to take forever, but all in all it took just over 7 minutes to place the order and pick it up. 7 minutes for 2 teas? That's kind of sad.\n\nThat and the stink of oil that permeated the air was almost naseauting.", "aspect_word": "tea, teas, oil, air", "sentiment": "neu, neu, neu, neg, neg", "sentiment_score": "0.3094, 0.4990, 0.4242, 0.5779, 0.5055", "emotion": "neutral, fear, sadness, disgust, neutral" }, { "review_id": "84rJ01drkNm2XXo4Jmd-oA", "business_id": "6jr6xW05PcKutwr5lbVVAg", "user_id": "mDyU8vgxCqqcdmf7SBoA5Q", "date": "2011-05-03 00:36:09", "stars": 5.0, "text": "I just had such a great experience at Fleming's that I was compelled to share my experience right away. \n\nMy husband and I went during the happy hour referred to as 5-6-7. Five appetizers for $6 before 7 p.m. We ordered 4 of the 5 dishes, and loved each of them. We ordered calamari, ahi tuna, mushroom ravioli, and a filet bacon cheeseburger. I'm still amazed that each of those items could be only $6, especially for the quality they were offering. We also topped off the meal with a dessert, the creme brulee, that was heavenly!\n\nThe environment and ambiance of the restaurant didn't hurt either. It was very sheek. I also tend to judge restaurants by their restrooms, and Fleming's met the criteria. ;)\n\nTo top off the entire experience, the service was impeccable. The staff makes every customer feel like a million bucks and they treat you as such. \n\nOverall, Fleming's offered a delicious meal at a reasonable price, with amazing service... what more could you want?", "aspect_word": "appetizers, dishes, calamari, ahi tuna, mushroom ravioli, filet bacon cheeseburger, quality, meal, dessert, creme brulee, environment, ambiance, restrooms, service, staff, price", "sentiment": "neu, neu, neu, neu, neu, neu, pos, neu, neu, pos, pos, pos, pos, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.4065, 0.5173, 0.4627, 0.4658, 0.4247, 0.4609, 0.5246, 0.6464, 0.5198, 0.5377, 0.7722, 0.7066, 0.4162, 0.3177, 0.6912, 0.6480, 0.4784, 0.3508, 0.6881", "emotion": "joy, joy, neutral, joy, neutral, surprise, joy, disgust, neutral, joy, joy, neutral, neutral, surprise" }, { "review_id": "EIxmX2Ot1EjopWo6J9SMBg", "business_id": "LA5RsA_dP_tEXXIxp5e-IA", "user_id": "X_hTR7EiTvxgJc1SZsCfCQ", "date": "2016-06-29 03:24:11", "stars": 1.0, "text": "Currently Apple Pay does not work here at all!!! When it did accept the payment you still had to enter a pin number... I call total bs, my phone has my banking info & my fingerprint you need nothing else!!! make me go through any other steps will not shop here!!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral" }, { "review_id": "t8_-1LleoRpUmd-fWtOhjg", "business_id": "9ONW15iI5PUFBkA0EoBVuA", "user_id": "o6ilMcp1Px6HQJnMPP64mA", "date": "2018-12-11 05:43:12", "stars": 3.0, "text": "They are either so busy they can't handle it, or so slow the servers are waiting at the door for you to come in. I've never had \"bad\" service here, but if you get there during the \"too busy to handle\" time, you will get slow service. On a plus note, I've never had a rude server here. It's also the only place to eat in town (that's not McDonald's, I don't count them as food) after 10pm.", "aspect_word": "servers, service, server, food", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.9250, 0.8479, 0.8139, 0.8747, 0.6777", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "Qwpm-1dQc_4vWEwf942O3w", "business_id": "FaZl3C6vQlxKoagSOfbCLw", "user_id": "789ZbokU2XzAr-K4mmylGQ", "date": "2017-06-27 15:02:38", "stars": 1.0, "text": "If you're looking for a screwed up order or an order \"taken\" and you show up to pick it up and they have nothing in the computer for you, come to this circus, the crew of clowns that work here need to be replaced, this is the 3rd time in a row i try to order food for a company meeting or night crew job and its either messed up, short items and a phone order that wasnt even put into the system, showed up 45 min later to pick it up and they look at me stupid, i even showed them my call log on my phone to show it was correct location.. Screw this bum palace", "aspect_word": "crew, food", "sentiment": "neg, neu", "sentiment_score": "0.4672, 0.7235", "emotion": "neutral, anger" }, { "review_id": "YzLdyHAkyw0wICY8cHOIuA", "business_id": "UIxL3xxpmJ6LiOMdqbqFTw", "user_id": "mARA4VWbRszwaQA7WSA8NA", "date": "2014-07-07 02:15:14", "stars": 5.0, "text": "Best McFlurry of my life. The staff was so helpful in helping me with my order. I was stuck between a number 4 or 7. ended up asking for help and went way out of my comfort zone and got a number 11 at the waitresses recommendation. best move of the night.", "aspect_word": "McFlurry, staff, waitresses", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.6936, 0.4654, 0.8933, 0.4133", "emotion": "joy, joy, neutral, neutral" }, { "review_id": "w_Jzn2ExmKsaCnMP713fTw", "business_id": "ydTYq61wmJZMXl2-MG1VQQ", "user_id": "nwLxtONgYGhHbz3cqjz6tQ", "date": "2018-02-10 14:11:04", "stars": 5.0, "text": "Had some car trouble and couldn't find a more accommodating place to help us out. Bill helped us on the phone and had us all set up. Rich came and picked us up and knew no other phrase than \"no problem\". I told him what I needed and he made it happen flawlessly. We had a slight change in plans and needed to extend the reservation a couple days and Bill came right back and saved us some money on an already expensive situation.", "aspect_word": "place, reservation", "sentiment": "pos, neu", "sentiment_score": "0.5627, 0.7283", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "nBmmI3RaLb25StxsEPPWtA", "business_id": "iOneMCZY-T3w4aisqi4R2Q", "user_id": "9ACklTlG75u66xvsKubMWg", "date": "2011-01-03 15:42:28", "stars": 2.0, "text": "I stopped here on my way home from work to place a to-go order. My original intent was to have a beer at the bar while I waited. There was no host at the door, so I went straight up to the bar and began to look at a menu that was sitting there. A server approached me from outside the bar and took my order. She was very expedient and polite. I then proceeded to sit at the bar for the next 10-15 minutes and not once did the bartender address or acknowledge me. I'm sure in her mind I was just there for a to-go order and she assumed I needed no further service. That, of course was an inaccurate assumption. I feel that it is very poor manners to completely ignore someone who is sitting at your bar. I encountered one nice person, and one rude one, so the place isn't all bad I guess.", "aspect_word": "beer, bar, host, menu, server, bartender, service, manners, place", "sentiment": "neu, neu, neg, neu, neu, neg, neu, neu, neg, neg, neg, neu, neg", "sentiment_score": "0.8416, 0.8835, 0.6119, 0.8349, 0.8183, 0.7482, 0.8297, 0.8406, 0.7541, 0.6472, 0.5322, 0.8710, 0.4220", "emotion": "neutral, neutral, neutral, neutral, disgust, disgust, neutral" }, { "review_id": "rKt98SlVMo25W2i6NWA19g", "business_id": "OPhWuFj83RDS9O1qU21X8Q", "user_id": "DCrBU8W-V7UItcR3v-I_HQ", "date": "2021-06-20 14:14:00", "stars": 1.0, "text": "This Dunkin never fails to disappoint. Seeeeveral times I've gone to the drive thru and no one even takes my order. How can you not notice someone's at the drive thru 5+ times?? And they were open each time. One time I ordered a medium iced coffee and got a small hot chocolate lol. There wasn't even anyone else in line. They take forever and they never get the order right (if I even get to order‍) worst DD I've ever been to", "aspect_word": "Dunkin, iced coffee, chocolate", "sentiment": "pos, neu, neu", "sentiment_score": "0.2771, 0.3904, 0.3557", "emotion": "sadness, anger, surprise, joy, neutral" }, { "review_id": "Op4NLwwCC75_8qXHZRPCAQ", "business_id": "SXqPjCaN6DL8lRzzZQ0O0A", "user_id": "HYQoxBC1y1DGPq6pGP09Tw", "date": "2007-03-16 22:55:16", "stars": 2.0, "text": "This Mickey-Dee's is located across the street from the Silver Legacy Hotel/Casino. Matt took advantage of the free coffee promotion from 5am-7am. So have a lot of the sad looking people patronizing there, who appeared to lost big, all their hard-earned money on gambling.\n\nMatt ordered a Egg McMuffin and Hot-cakes along with the FREE COFFEE to go, because this McDonald's is kind of a \"Nasty\". It is also kinda pathetic to go to any fast-food restaurant on your lengthy vacation, but anything that is free, why not?", "aspect_word": "coffee, Egg McMuffin, COFFEE", "sentiment": "pos, neu, pos", "sentiment_score": "0.4921, 0.3999, 0.2861", "emotion": "neutral, neutral, sadness, neutral, disgust" }, { "review_id": "g_IWbaKFv3FTRwYuhYcMdQ", "business_id": "k9weLXE2nPHTGt9X-Spflg", "user_id": "ffnBxYarY59tDzgKwloNyg", "date": "2021-03-19 00:23:38", "stars": 1.0, "text": "This location will mess your order up seemingly on purpose I went to get something fixed and the made it two more times incorrectly the second time I didn't check the order I figured surly they had made it correctly and didn't check it before I took it home. Dang they made it wrong three times in a row and the other orders I'd placed were also incorrect. If you want to make a special order forget about it.", "aspect_word": "location", "sentiment": "neg", "sentiment_score": "0.5897", "emotion": "neutral, neutral" }, { "review_id": "G6J0vYVTeoz5EK0e2gAoPQ", "business_id": "n_024s43f-usTmmzPn8vIQ", "user_id": "W4buFcjHeOvPZgJ4qUUiyw", "date": "2012-05-30 08:08:03", "stars": 1.0, "text": "Horrible experience renting a car from Enterprise. Checking out the car was quick. Employee quickly scanned the outside of car for any damage. Returning the car, the employees get down on hands and knees looking for the most minute defect that was no doubt there during the first scan as the car was only drives 5 miles during week stay to the grocery store. They then billed our credit card a few weeks later 500.00 for damages. Total scam.", "aspect_word": "employees", "sentiment": "neg", "sentiment_score": "0.7311", "emotion": "fear, neutral, neutral, neutral, anger, neutral" }, { "review_id": "PKO3iHlWTCNQ4xg2Tim2tg", "business_id": "ljLzbz98sItM5k_2jFXJLA", "user_id": "IRjY25SCH7_htgkgGi-jSw", "date": "2019-08-03 15:47:38", "stars": 1.0, "text": "I, too, purchased gift cards, which were not accepted. Clerk was rude as well.\n\nI contacted SteakNShake customer support, which \"escalated\" my request, When I did not hear back for 60 days, I called again.\n\nAfter a year, still no response from store nor corporate. So I was not surprised to see from other reviewers, that this store still does not accept gift cards, and still has employees that could use some customer service training.\n\nI worked at SteakNShake as a curb waiter in central Illinois as a teenager, so the chain has a warm place in my heart. I was pleased that a Tucson location was opened, but unfortunately, it is a big disappointment.", "aspect_word": "gift cards, Clerk, employees, waiter", "sentiment": "neu, neg, neu, neg, neg", "sentiment_score": "0.4176, 0.8382, 0.3939, 0.6198, 0.4105", "emotion": "sadness, anger, anger, sadness, surprise, joy, sadness, neutral" }, { "review_id": "ZXn8XQdsTGAoVW6TEWaGPw", "business_id": "mVZhzTJ5xoneXa9XMWRyCg", "user_id": "invjX9g4GjMu-PDUuWOjMg", "date": "2018-07-26 20:11:35", "stars": 3.0, "text": "I'm a regular here. Their $1 coffee is too good to pass up. I've had troube with mobile ordering more times than not but I'll keep \ntrying. There's some really good deals on the app. \nToday I was very disappointed with my buttermilk tenders. They shrunk in half, literally. I posted a picture. I showed them to the staff and they thought they looked fine so I'm thinking this is the new normal.\nIs it the cleanest? No but it's in a Walmart and a very busy one. They are regularly cleaning the lobby but a family four can tear this place up in less than 2 minutes", "aspect_word": "coffee, buttermilk, buttermilk tenders, staff, lobby", "sentiment": "pos, neg, neg, neg, neu", "sentiment_score": "0.6770, 0.2693, 0.3340, 0.4884, 0.5606", "emotion": "neutral, neutral, neutral, sadness, surprise, neutral, surprise, surprise" }, { "review_id": "54ElKKYzIOganKF35NA_Bw", "business_id": "jgnukVJ-hIzxfZZAVZeTig", "user_id": "UBr98nMhek-w6XtazKRyYw", "date": "2020-09-14 02:02:04", "stars": 5.0, "text": "This is a really good Taco Bell. They are usually fast getting the food out and the food comes out looking good and tastes great. I eat fast food and I don't know why I feel feel a little guilty, but I love a good Taco Bell meal. I know they take the same ingredients and mix 'em up a thousand different ways, but it somehow works. I can always find something good on their ever revolving menu. Those Mexican Pizzas are crazy satisfying. There's hot gooey cheese on top, refried means sandwiched in the middle between two crunchy tortillas , covered in a layer of beef taco meat and covered in a red enchilada sauce. Man! I really like those.", "aspect_word": "Taco Bell, food, Taco, meal, ingredients, menu, Mexican Pizzas, cheese, tortillas, beef taco meat, enchilada, enchilada sauce", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.5909, 0.6951, 0.8541, 0.5886, 0.6010, 0.3792, 0.4476, 0.3527, 0.4433, 0.2684, 0.4114, 0.4821, 0.3092, 0.3950", "emotion": "neutral, sadness, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "Lz-PhmI5CkuuLpYqSe-Pfw", "business_id": "IutQN-u-d_T4Ra0MMHKeIw", "user_id": "ZnBQHP6-B8MwdkcCByRS4g", "date": "2021-07-14 00:46:50", "stars": 2.0, "text": "I asked if they had hand sanitizer, they did not. I went to the restroom to wash my hands. They only have blow dryers no paper towels. So you have to open the disease ridden door without a paper towel... But the food was good. I wonder what disease I picked up while I was there?", "aspect_word": "food", "sentiment": "pos", "sentiment_score": "0.8482", "emotion": "neutral, disgust, neutral, neutral, joy, surprise" }, { "review_id": "ZRF8pqsKD2B3kT1SSyctJg", "business_id": "8abEcRk8Usfzk2PBDXr-Xg", "user_id": "-FucHcXEzY3PJ0htUskMZw", "date": "2016-07-14 20:10:26", "stars": 5.0, "text": "At the last minute we decided to rent a vehicle. Being in the Peppermill hotel the location was great. It was convenient and efficient to rent a car here. The car was in great shape so we were able to see the sites. Good suggestions were given about getting around. We really appreciated the helpful staff and easy return process.", "aspect_word": "location, staff", "sentiment": "pos, pos", "sentiment_score": "0.6798, 0.8477", "emotion": "joy, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "v-uRsmAbsTd4lYf50vOIiA", "business_id": "0Iks7qL1wlUCtEj_lytYBQ", "user_id": "xxwddPc3DYt7hKMci8NM1g", "date": "2016-06-21 05:08:11", "stars": 1.0, "text": "Their digital drive thru menu has been broken (prepare for a blank, blacked out, lifeless screen) for at least two months. And in the several occasions when I had to ask somewhat silly questions (such as what kinds of bagels do you have....available right now) the person taking my order scoffed and treated me as if I should either know that already, or be able to read it off of the blank menu.... Right.", "aspect_word": "menu, screen, bagels", "sentiment": "neu, neg, neg, neu", "sentiment_score": "0.2645, 0.7332, 0.3350, 0.5976", "emotion": "sadness, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Ki-9rlAN-VOvASO-nBLs9w", "business_id": "v05WObwp1szM560HLKWGcw", "user_id": "loYvUcSTzhZj3SOzxJuhGA", "date": "2014-08-16 15:44:22", "stars": 5.0, "text": "It seems home improvents or projects are never ending (at least my hubby makes it seem that way). I know the first place we head to is Lowes. They seem to have everything needed and I of course stand there dazed and confused while he searches through the aisles of gadgets trying to explain how he will use each one...gotta love him.\n\nThis location is great! They have some awesome sales on garden supplies and they are always so nice and helpful in finding things you need. \n\nI also think its great they offer a 10% military discount.", "aspect_word": "location, sales, supplies", "sentiment": "pos, pos, pos", "sentiment_score": "0.5995, 0.5565, 0.2444", "emotion": "neutral, neutral, surprise, neutral, neutral, joy, joy, neutral" }, { "review_id": "p-3eTscszLVvKjoBynSWJA", "business_id": "yaCM4GROZNoQTBbmsXpsPQ", "user_id": "mJy-5ShuwwYRayxRtl6xxA", "date": "2011-11-01 19:34:38", "stars": 5.0, "text": "This Walgreens location is clean, is easily accessible, and is our preferred Walgreens location. Like every other Walgreens, they have just about anything you could need in a pinch, as well as everyday necessities and medical aides.\n\nThe staff throughout the store, including the pharmacists and other pharmacy staff, is super friendly. There are a couple employees that are truly outstanding, and make our shopping trips and prescription refills very easy and very pleasant. It is nice to go into your local store and see your regular cashiers who you know are going to treat you nicely.\n\nI would recommend this Walgreens to anyone.", "aspect_word": "staff, employees, refills", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.6949, 0.2655, 0.5991, 0.2623", "emotion": "neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "PbuLbJr4n77Wulp628jMNw", "business_id": "C0_lO52mC1s5Tu1caHY2jQ", "user_id": "ZnM2XnaFdfk5aOZhKBlXng", "date": "2016-06-05 16:37:59", "stars": 5.0, "text": "Always been a great experience at this location. Pizza is always fresh, hot, and tasty.\n\nMy family and I have been ordering from this location every Christmas Eve (and for multiple birthdays) for almost 10 years, and have never had an issue at all, and everyone has always loved the taste.\n\nThe price has always been right, the order has never been wrong, and everything has always been ready for pick up on time every time. Employees are always working fast and are polite. It's easy to get in, pick up quickly, and get out fast. \n\nThis is an ideal pizza take-out location if there ever has been one.", "aspect_word": "Pizza, taste, price, Employees, pizza", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8255, 0.7826, 0.5013, 0.6199, 0.7289", "emotion": "joy, joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "6_ttCiDJ0F2i251AhHkKTA", "business_id": "UQg4lM_XvNiU1IYPgaukfA", "user_id": "Z8Pr5N8qpEbbcxBbAUGwbg", "date": "2021-04-25 21:23:41", "stars": 1.0, "text": "I was the only one in there ordering but the workers cared about online orders. They asked me if it was okay to wait for fresh chicken because they needed it for the online orders. I waited 25 mins for a bowl. Only one in there. Awful service and at least apologize and offer a free drink. They just don't care.", "aspect_word": "workers, chicken, bowl, service, drink", "sentiment": "neg, pos, neu, neg, neu", "sentiment_score": "0.7012, 0.2956, 0.6515, 0.6904, 0.6193", "emotion": "neutral, neutral, neutral, sadness, neutral" }, { "review_id": "Ob72vcSLngmjkwXXrcbFGQ", "business_id": "QFlYxDHKumiesIMBx-181Q", "user_id": "cW_3HxrF1bm0_8_0sUbLbQ", "date": "2015-10-10 00:26:47", "stars": 1.0, "text": "I have had to use this pharmacy for medication for a workmanship comp injury and surgery. I have had 7-8 prescriptions filled there. Every time I drop off a prescription I give them the insurance card, all the information and they get it wrong, it is run improperly, not filled for days and often they have me come back 2 or 3 times before I can pick it up. The staff don't help, one will say ok I can come back later, or you have call your claims adjuster, always one thing or another! I will never use this place again!!", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.8899", "emotion": "sadness, neutral, neutral, anger" }, { "review_id": "bZRRaeWUY1ITybybtFHVbA", "business_id": "vhLq2M_NAAHLsLVNDER92w", "user_id": "lsx8qNhCWkSN9V_gKl7dag", "date": "2017-06-07 00:02:37", "stars": 1.0, "text": "Don't go here, this is the worst haircut I have ever had. This place is enticing because it is so reasonably priced but they will make you look stupid. I had bangs and I wanted them to be a little more full, the staff just chopped a thick piece of my hair without consideration. She looked aghast when she looked at me, she knew she effed up my bangs. Honestly, if it came down to Supercuts or shears in the bathroom... I would take my chances with the shears, and I have no experience at all. Booo!", "aspect_word": "haircut, priced, staff, bathroom", "sentiment": "neg, pos, neg, neu", "sentiment_score": "0.4719, 0.5258, 0.8796, 0.4516", "emotion": "disgust, neutral, neutral, neutral, neutral" }, { "review_id": "86p04A6_Zv0iLKan9YAGDg", "business_id": "VFNqQHHzvQ71k11WuoZIrg", "user_id": "ixbrx8sJNKv8zPMllU7_3g", "date": "2021-06-14 01:39:46", "stars": 5.0, "text": "Unfortunate car problems right at this intersection led me to pull into their parking, as that was really as far as I could go. As soon as I walked in, Tony helped to put me at ease. I was a mess, this wasn't part of my day's plan, I had 3 kids with me and I didn't think I'd make it past the intersection without getting hit. He was kind and compassionate to our situation and so nice to my kids! I ended up towing my car, since I don't live in this area. If I did, I wouldn't hesitate to bring my car here. Even after me telling him I would be towing my car and therefore not be using their shop, he offered to keep an eye on my car until the tow truck showed up. His customer service was absolutely above and beyond. I noticed his interaction with other customers while we were there and he was very friendly and professional with everyone.", "aspect_word": "parking, customer, service", "sentiment": "neu, pos, pos", "sentiment_score": "0.4384, 0.4736, 0.2725", "emotion": "sadness, joy, surprise, joy, fear, neutral, neutral" }, { "review_id": "1ANkl_0rq-YVx9hG-KLGgA", "business_id": "Fl-DBGC_T_im_8CYpv2Fow", "user_id": "5e3RJSNvBj28gb3p4nUzrg", "date": "2015-07-31 17:59:33", "stars": 5.0, "text": "I'm not sure why there are only negative reviews for this store. Perhaps they're under new management now.\n\nI had a great experience with this store. I was greeted immediately, and after I told them the item I had in mind, our salesperson showed us several other similar items. She told us about all the specials and discounts they had going on at the time. Everything was reasonably priced.\n\nOur salesperson was very informative throughout the purchasing process and even sent us a thank-you note a few days later. She said that they're supposed to tell us 3-4 weeks for delivery (because the furniture is built after you order it) but that it could be sooner. Our furniture was then delivered 8 days later.\n\nIt is true, however, that all sales are final (I'm guessing this is because they build the furniture specially for you after you order it). This is why you should measure your space at home and be totally sure about the furniture you're buying before going through with it. I asked about this before making the purchase, and she said that we cannot return it if we change our minds. But she said to thoroughly inspect the furniture when it arrives, because they will replace or repair it if there is anything wrong with it upon arrival.\n\nAs long as you're careful about the whole process, you should have a fine experience with this store.", "aspect_word": "management, salesperson, furniture", "sentiment": "neg, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.5800, 0.3372, 0.5259, 0.4237, 0.4066, 0.4553, 0.4010, 0.4453", "emotion": "surprise, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "gS98LyV6iUcAIjjzU11N7w", "business_id": "9aGEniF1pk3en022yvyAAw", "user_id": "pCpZ6KF0vCOF3fyj9W8iMg", "date": "2016-11-07 15:31:39", "stars": 3.0, "text": "This location of the national fast food chain has been on General DeGaulle for over 2 decades, and it has been through a number of evolutions. Allow me to explain below.\n\nProduct: Typical pseudo-Mexican fare for this fast food chain. It's definitely a guilt pleasure on occasion, and the food is consistent, if a bit low quality. But, hey, what do you expect? It's an American fast food chain. (3 stars)\n\nService: For a long while, the service here was horrid--food came out cold and took forever, service was slow, and the people working there were generally rude. Not in the past couple of years, though---I don't know if they changed franchiseship, if corporate received enough complaints to warrant coming in to change the culture, or if the management and employee turnover finally lead to a favorable outcome, but they've definitely stepped up their game at this location. I'd say service was previously earning a 1-star rating. Now, though, they've made a move for the better. The service is now speedy and friendly, all with getting the order correct. (4 stars)\n\nFacilities: There's really nothing special here. It is a typical stand-alone building with drive through, private lot parking right off DeGaulle, and seating inside. The place is usually clean inside and out. (3 stars)\n\nOverall: In the past, I'd say avoid this location at all costs, but service is so improved from what I've seen that I can safely suggest this place for your cheap taco or burrito cravings once again. (3 stars)", "aspect_word": "food, quality, Service, service, people, management, employee, Facilities, seating, place, taco, burrito, cravings", "sentiment": "pos, neg, neg, neg, neg, neg, neg, neg, neg, neg, pos, neg, pos, neu, pos, neg, neu, neu, neu, pos, neu", "sentiment_score": "0.3962, 0.4968, 0.6784, 0.8351, 0.7667, 0.8507, 0.6066, 0.5542, 0.5337, 0.4079, 0.4600, 0.3561, 0.2855, 0.3874, 0.3440, 0.4693, 0.4513, 0.3713, 0.2095, 0.2037, 0.1815", "emotion": "neutral, neutral, neutral, joy, surprise, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7_mGhwtS5diFdkbDZvz8lw", "business_id": "PI7Qd_U8T-rSCfWmKvIZ5Q", "user_id": "F3uJG_v0educVvOFsoPACQ", "date": "2020-01-01 16:01:22", "stars": 4.0, "text": "Longhorn was very crowded for New Year's Eve dinner. We were able to sit at a hi-top in the bar area and avoid the long wait for a table. Service was excellent. Our server was very attentive even though she and the other servers were running non-stop from kitchen to tables. I had the steakhouse bacon cheeseburger with fries. Very large hand-formed patty, cooked perfectly on a soft potato roll. Delish. Husband had the 6 ounce filet with a crab cake. Crab cake was mostly lump crab and the filet could be cut with a fork. His Caesar salad and parmesan spinach complimented the meal well. I wish I had room for dessert because most of them looked amazing. We'll definitely be back.", "aspect_word": "dinner, bar, wait, table, Service, server, servers, tables, steakhouse bacon cheeseburger with fries, patty, roll, filet, crab cake, Crab cake, crab, Caesar salad, parmesan spinach, meal, dessert", "sentiment": "neu, neu, neg, neu, pos, pos, neg, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, neu", "sentiment_score": "0.7686, 0.7913, 0.6492, 0.6558, 0.7464, 0.7513, 0.4198, 0.5215, 0.4530, 0.4118, 0.3836, 0.3258, 0.4469, 0.3879, 0.3445, 0.3918, 0.5042, 0.4718, 0.4166, 0.6982", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral, neutral" }, { "review_id": "24zoB3iXRo3gI9fxc9wfRg", "business_id": "Pghh8cqcQrgH0U4BCwzjQA", "user_id": "X5362HttMZJb--itzXSjDg", "date": "2019-03-26 21:39:27", "stars": 1.0, "text": "2nd visit no sandwich even started. I really wanted this revival to happen as this area only has the large grocer to make deli sandwiches as competition close by (FYI their pretty tasty), and I work out here about 3 days a week. First point I want to make is the customer service is awesome extremely friendly and genuine A+. Staffing gets a F, both times I visited (once was today) only one employee is working and the poor gal looks to be under 18 or just on the cusp. There are 3 people in front of me, 2 behind me, and 2 people for pickup. I know this is going to take a while so I wait for 10 min (timed it) and we only get through one person (2 sandwiches). The lady then informs us she has to make the pickup order before proceeding with the line. I leave at this point. The sad part is she is clearly new and young, if you care about your business you probably wouldn't leave one person at any time especially during lunch hour. She is expected to take an order, make the order, ring up the order, answer the phone, check for pickup orders, re-stock veg and deli meats, and clean the tables all alone. Lets talk about safety as well, alone in the store doesn't real bode well for potential nefarious activities. I would easily be a $30/week customer but now because of time constraints I just head to the big grocer across the parking lot.\n\nI'll try again in 3 months. **Hopefully ownership hires more people or staffs more than 1 during lunch hour\"", "aspect_word": "sandwich, sandwiches, customer service, Staffing, employee, gal, lunch, stock, meats, tables, parking, staffs", "sentiment": "neu, neu, pos, pos, neg, neg, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.6539, 0.4004, 0.5578, 0.5918, 0.6015, 0.6072, 0.6704, 0.6959, 0.4041, 0.3982, 0.5929, 0.3656, 0.4284, 0.6972", "emotion": "neutral, joy, sadness, surprise, neutral, neutral, neutral, sadness, neutral, fear, neutral, neutral, neutral" }, { "review_id": "pzhK3__oepyNveVWgVQblw", "business_id": "m5YYujByBbR0Dr5I-MSNKw", "user_id": "nAPU1-75Gqg71NGr_HosFA", "date": "2016-07-03 01:04:04", "stars": 5.0, "text": "OMG OMG OMG OMG OMG OMGAAAAAAAAAAAWWWWWWWWD!!!! Five Stars! Cracker Barrel I've missed you from my childhood days when my Mom and Dad drove to every vacation destination we went to. They would stop here many times and my brothers and sisters always loved coming here because we could play checkers, or color, or rock in the rocking chairs! And then we came here again, when my ex-husband and I took our kids while they were growing up! You haven't changed much! That same country porch with the rocking chairs & the kitchy gifts to browse through are all still there, as well as the same home-cooked meals, for good prices, and true down home goodness.\n\nI arrived at about 6:30pm and placed my order, then browsed while it was prepared. I waited about 10 minutes, while chatting with several of the ladies up front. Talk about southern hospitality! These girls nailed friendliness!\n\nI had the sugar cured ham (I love those breakfast-type steaks for dinner!), with steak fries, crunchy cole slaw, cornbread, a biscuit & their famous chocolate fudge Coca-Cola cake with hand made vanilla bean ice-cream. Jess had the meatloaf and I had a bite of hers and actually liked hers better than mine lol. \n\nEverything was just like you sat down at home and Mom served you dinner. So if you miss your Mom and for some reason cannot see her, go here and have dinner, because it's the next best thing! Honestly!", "aspect_word": "chairs, cooked, meals, prices, hospitality, cured ham, breakfast, steaks, dinner, steak fries, cole slaw, cornbread, biscuit, chocolate fudge, fudge, Coca-Cola, Cola, cake, bean, ice-cream, cream, meatloaf", "sentiment": "neu, neu, pos, pos, pos, pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, neu, pos, neu, neu, pos, neu, neu", "sentiment_score": "0.3093, 0.3096, 0.5186, 0.5942, 0.7677, 0.4743, 0.2747, 0.5128, 0.2311, 0.4160, 0.7462, 0.4283, 0.3193, 0.3621, 0.3963, 0.3879, 0.3947, 0.3624, 0.3244, 0.3970, 0.3717, 0.4011, 0.3805, 0.4021, 0.3932, 0.8473, 0.8439", "emotion": "surprise, neutral, neutral, joy, neutral, joy" }, { "review_id": "pKWeqUS9ZfcdvbQ_jGCVPg", "business_id": "P5cpQif3ydRjqT3NRKtCJg", "user_id": "4zCaEO3BEiR6MrU8mhjcYA", "date": "2015-07-14 15:38:39", "stars": 1.0, "text": "The place was great before the new management took over. We use to come here once to twice a week..\n\nRecently, we had our papa johns pizza card and presented it, and they told us they won't give us our free pizza because we haven't been there in a while.. But the card clearly says the Bordentown location is a location to redeem the free pizza.\n\nSorry but this place is horrible now under the Chinese management/employees.\n\nWill never come back here again, and will be telling friends and family to stay away!", "aspect_word": "place, management, pizza, Chinese, employees", "sentiment": "pos, pos, neu, pos, neg, neg, neg, neg", "sentiment_score": "0.6191, 0.4540, 0.4268, 0.4138, 0.4711, 0.5074, 0.4740, 0.4277", "emotion": "neutral, neutral, neutral, neutral, sadness" }, { "review_id": "SAjiLz37_g4q8lJhaKJYmA", "business_id": "m5chlfZqWo46uuxQzIqo8g", "user_id": "ivseRuEpyDUHnB66D8O3mA", "date": "2017-01-11 16:08:06", "stars": 4.0, "text": "Although this is not my favorite/go-to Lowe's, it's not far from my home in Creve Coeur and I appreciate the friendly staff who are always going above and beyond to help us when in need. (And trust me, we are like the neediest people ever now that we're home owners!)\n\nI can also appreciate the fact that they always have stuff in stock. I often find that other locations always have empty shelves. We've had to back order a few items but found that it's not always necessary as the Lowe's in Bridgeton has the item in stock.\n\nThank you for always saving our bums!", "aspect_word": "staff, stock, shelves", "sentiment": "pos, neu, neg, neu", "sentiment_score": "0.8759, 0.3355, 0.3515, 0.4073", "emotion": "joy, joy, neutral, joy" }, { "review_id": "XBMB5bvs3ahhMe_y6eQ1wA", "business_id": "Xr5ceZ5Gq7cc8YuyLYz2bA", "user_id": "dqrdUkd5RS8BQiF5k3_cXQ", "date": "2019-07-03 16:04:36", "stars": 4.0, "text": "Stopped in to grab some coffee and banana bread while I waited for an appointment. Seems to be a pretty busy location, so I was really shocked they don't have a drive thru. \n\nThere was quite a wait for my Peppermint Mocha, but they seemed pretty busy. Service was friendly. It's a nice, spacious location that looks good for working or casual business meet ups. Having no drive thru is the only downside I see to this location.", "aspect_word": "coffee, banana bread, wait, Peppermint Mocha, Service, location", "sentiment": "neu, neu, neg, neu, pos, pos", "sentiment_score": "0.7201, 0.5847, 0.5002, 0.3712, 0.5537, 0.6864", "emotion": "neutral, surprise, neutral, joy, neutral, neutral" }, { "review_id": "0S0qalc_ZUzNVmlxPzaKGw", "business_id": "LnN7LbbqFK1OvFjbkhUjaQ", "user_id": "ain8tKuzVqYwbOWFPLCEow", "date": "2014-08-05 20:33:03", "stars": 3.0, "text": "Overpriced Mexican food. Nothing exceptional or horrible. It is \"meh\". $2.15 for extra meat when the entire burrito is $6.50. Not great service either. Four employees kept talking to each other when I was ordering & I had to repeat myself a couple times. That doesn't even happen at the Golden Arches! Messy restrooms were the final touch on an otherwise mundane lunch.", "aspect_word": "Mexican food, meat, burrito, service, employees, restrooms, lunch", "sentiment": "neg, neu, neu, neg, neg, neg, neu", "sentiment_score": "0.5619, 0.4624, 0.4513, 0.7089, 0.7931, 0.6546, 0.4764", "emotion": "fear, neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "qJTG9Qh19fLBX8Px4lSyXw", "business_id": "amh-4z1fZWPbH3rMiwFvrg", "user_id": "PwT-fc4ARKVbAfZZwsNNCQ", "date": "2020-06-07 17:32:53", "stars": 1.0, "text": "This is hands down, the worst Taco Bell I've been to. Half the crunch tacos I ordered were broken and they came in a box. For some reason the soft tacos were wet. The Mexican pizza has a quarter of it broken and just sitting in the bag, not in the box with the rest of the pizza. I wouldn't recommend coming here at all.", "aspect_word": "Taco, crunch tacos, tacos, Mexican pizza, pizza", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.7156, 0.5055, 0.3661, 0.5016, 0.3640", "emotion": "disgust, surprise, sadness, neutral" }, { "review_id": "scKnYR03D9ExP9bn8BcwEA", "business_id": "-9Kxik9BRNkft5rPcVvSsw", "user_id": "ePcbpwc0MXl3Iorp1TqYuw", "date": "2017-02-02 23:50:27", "stars": 3.0, "text": "Buffalo Wild Wings is the place to go for drinks, wings and things. Located in the heart of O'fallon, IL, it's one of the many sports bars in the area. Known for their 1/2 off Tuesday and Thursday wings and variety of sauces. \n\nThey don't have the best of wings, your sauce choice can make or break it. Televisions everywhere... we can watch sport highlights, UFC fight, football, a hockey fight and trivia all at once. I'm a little irritated that they only play sound on the televisions when it's a major game; otherwise you're listening to the music and making up your own commentary. The staff is attentive and they bring napkins to the table without asking. Happy Hour specials from 3p-6p. They are pretty pricey when it comes to the food but I guess you pay for the atmosphere. \n\nThey recently update the restaurant with different tables, chairs, games, more televisions, booths and even a new wait staff area. Not sure how new this is since the last time I was here 6 months ago. \n\nAt the end of the day... as long as I have a growing teenager... I'll be back. He like this place!", "aspect_word": "Buffalo, Wings, drinks, wings, sauces, sauce, staff, food, atmosphere, tables, chairs, booths, wait staff, area", "sentiment": "pos, pos, neu, neu, neu, pos, neu, neu, pos, neu, neg, neu, neu, neu, neg, neu", "sentiment_score": "0.3598, 0.3107, 0.8617, 0.7331, 0.3916, 0.3613, 0.3784, 0.4688, 0.7717, 0.7078, 0.4630, 0.4859, 0.4371, 0.3420, 0.3987, 0.2806", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "xBrUqCir9yjAg33ECMMX8A", "business_id": "0l_njS4wGMadAk1b4nZRUA", "user_id": "6HM3Hm3gP0MJ8XN7IkRcRg", "date": "2014-01-02 03:42:57", "stars": 3.0, "text": "Panera Bread seems to be everywhere now\nWe got breakfast at this location and then shopped across the street\nThe service was good and quick\nI got an iced coffee and a breakfast sandwich and both were good\nThe coffee was a bit strong but I needed it after a 5 hour red eye\nThe sandwich was actually really good and I will prolly get it again when I run into a Panera\n\nI do have to say I like Paradise Bakery a little more but I believe they are the same company\n\nBoth great", "aspect_word": "breakfast, service, coffee, sandwich", "sentiment": "neu, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.5425, 0.8191, 0.3535, 0.5005, 0.3385, 0.5619, 0.5660", "emotion": NaN }, { "review_id": "b2-NdMGoJUX3uL8tuGHBpA", "business_id": "_m4qrz4UC3-G-nfAcgOhOQ", "user_id": "umfweEgGZ5CATDE1OM5F5w", "date": "2014-12-04 19:17:05", "stars": 1.0, "text": "I was nearby for the day and dropped the car off for an alignment and new tires. I added an oil change, since they said it would take 2 hours to align and replace tires, and would have the car for 3 hours. The car had been sideswiped and a wheel was out of alignment, and had been severely damaged. That was the main reason I took my car to Firestone. \n\nI wanted to select the tires while I was there but they assured me that they would call me soon to discuss which tires to install.\n\nIt took 2 1/2 hours just to receive the call, and when they did, they told me I had a bad tire, which was what I had told them when I dropped the car off. It would be like going to McDonalds and ordering a big mac, then having them come out after 5 minutes and saying, \"we have Big Mac's, would you like to try one.\"\n\nSome type of communication problem seemed to exist between the crew members and I was frustrated. I just walked back and paid for the oil change and left. I ended up taking the car to another tire service company and got the service I expected from Firestone.", "aspect_word": "communication, crew, service", "sentiment": "neg, neg, neg", "sentiment_score": "0.4105, 0.5167, 0.3523", "emotion": "neutral, neutral, sadness, neutral, neutral, anger, neutral, surprise, neutral" }, { "review_id": "RBFUztCLeaGxzzeCCF8HIw", "business_id": "_ckcHz7YIgRUIHi6OUC2fA", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2019-03-24 20:56:58", "stars": 4.0, "text": "This CVS was a godsend on my recent trip to Tampa. It was my first day and I was still very much battling the flu (day 6) while my friends visited breweries for beer week. My friend was driving us to our next destination when a hacking fit came on and wouldn't relent. Like, it was so bad that I could hardly catch my breath. \n\nI happened to notice this CVS on the other side of the road and asked her to pull over. I spent $45 in rapid motion to purchase honey, flu remedies, and a couple bottles of Pedialyte.\n\nWhile others drank beer, I drank Pedialyte. To folks who didn't know better, I just looked hungover. But it was so nice to stumble upon a CVS in my time of need and immediately secure some relief.\n\nThe store was easy to navigate, clean, and the staffers were helpful and understanding as I coughed away. Great location of this national brand.", "aspect_word": "beer, staffers, location", "sentiment": "neu, neu, pos, pos", "sentiment_score": "0.8156, 0.7515, 0.5036, 0.3994", "emotion": "fear, anger, disgust, neutral, disgust, neutral, joy, neutral, neutral" }, { "review_id": "IZ6Lj0Qp7qZObuljxBvS6Q", "business_id": "2YoJUob1RL-LCYGiXdq8dg", "user_id": "nkBpODDjnP-nD9uz1Z4YsA", "date": "2011-05-18 23:09:47", "stars": 3.0, "text": "Decent McDonald's. Great location right next to the Summit Park Community, Hours are better than some other McDonald's locations near by, but they're still not great. The inside is pretty clean for a McDonald's, but its certainly not immaculate. Services is kind of on the slow side. It is what it is, McDonald's. Tasty food, not too healthy, poor service.", "aspect_word": "location, Services, food, service", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.6181, 0.6619, 0.4132, 0.7851", "emotion": "neutral, neutral, sadness, neutral" }, { "review_id": "F-hNrHKI8AFM0JGBm9B_ig", "business_id": "iIR__H6wEjiSvURIbBc4yw", "user_id": "2BPwcOuXOZ2TUWTQmHa-bw", "date": "2015-01-15 22:20:05", "stars": 4.0, "text": "I'd be a fool not to write about my awesome experience with Jerome here. I'm in southern cali, and i was trying to get this limited collectible item from a Craigslist posting in this area. The seller was super protective of everything- can't send money online, no email, no phone, no address and was rather difficult to work with. I was desperate, and by long shot decided to try arranging the transaction through the ups store that can handle the packing and shipping to me. Jerome even agreed to help me pay the seller since the amount was so low. Talk about going above and beyond for someone he hasn't even met! I thought this was a sealed deal- how easy for the seller to go drop off the item and pick up his money, no leaking his personal info anywhere. Didn't even need to provide his name, only mine, but sadly it was still too much work for the seller and it didn't work out :(\n\nBottom line is this place is as awesome as the reviews say, and I'd definitely reach out again if such similar transaction were to occur in the future. THANKS JEROME!!", "aspect_word": "seller, amount", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6917, 0.5525, 0.5231, 0.5958", "emotion": "neutral, neutral, sadness, fear, surprise, sadness, joy" }, { "review_id": "qm64IVk7t80tQJ4g-D20yA", "business_id": "YS5l_bRgZxraZNWCeTlZ8A", "user_id": "mPwT8x-vQIga6uHoM_c5PQ", "date": "2012-09-16 22:51:35", "stars": 1.0, "text": "Policy Vs. Customer Service - Today, Policy wins :(\n\nWent to Home Depot today, to buy an inexpensive kettle charcoal bbq - the unit I wanted to get required assembly - good news, the assembly was free, but not avail for two days - unfortunately, I needed it in one day. I offered to buy the display unit, to which I was flatly turned down - my interpretation (and no reason was offered) was that it was more important to have the display unit on the shelf for 24 hrs, than it was to help me out.\n\nI drove (literally) across the street to Lowes:\n- I called Home Depot to see if I could leverage the Lowes visit - two more employees said no, yet could not articulate why 24hrs of display time was worth so much\n- Lowes had the same unit, but unfortunately no display model...but when I explained where I came from, and what my need was, the customer service rep said: \"My personal goal is to make you want to come back! Please take this ticket to the cash, and come back in 40 mins - we'll have it assembled\".\n\nI returned 35 mins later, and it was ready to go :-)\n\nLowes has earned my respect, and my business.", "aspect_word": "Service, kettle, charcoal bbq, display, employees, customer, service", "sentiment": "neg, pos, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.2317, 0.3612, 0.4039, 0.4652, 0.4693, 0.6137, 0.3931, 0.3384", "emotion": "neutral, sadness, anger, neutral, neutral, neutral, neutral" }, { "review_id": "oFBLNnNXk7s-ecfMFLKOdw", "business_id": "71jPhXJK1GGdGGV09jp0gQ", "user_id": "rOzAORhSQims5hWmpuc74A", "date": "2015-09-05 14:58:44", "stars": 4.0, "text": "This DD is one of the best. Everything is fresh, the workers are super friendly and the place is clean.\n\nMy one missing star is for DD on a corporate level. All of these hot foods they've added to the menu are great, but it is killing their service times, especially during peak hours in a busy location. These workers are busting their a$$es with smiles on their faces, but to get an order in under 10 minutes is nearly impossible. DD needs to go back to donuts, pastries and coffee and watch their service improve.", "aspect_word": "workers, place, foods, menu, service, coffee", "sentiment": "pos, pos, pos, neu, neg, neg, neu, pos", "sentiment_score": "0.7319, 0.6823, 0.4056, 0.4772, 0.5607, 0.6335, 0.5154, 0.6635", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "GCELbY6it1RKxP7YyQPM2A", "business_id": "At1HsCzyLGEuMpZcRY02UQ", "user_id": "C1GcXqxsgcR-QpAWePKFzw", "date": "2018-04-11 20:43:52", "stars": 2.0, "text": "Unfortunately, I have to give this location 2 stars and that's honestly being a little generous. We have visited here more than 10 times and I keep expecting them to work out the issues that I have been contributing to them being new, but they just haven't. More than half the time we have been there, they have messed up our order. Also, (and this is likely because the bar has been set so high by other local chick-fil-as) they are so slow! This morning we waited for our breakfast for at least 15 minutes. \n\nIt's really disappointing that this is the case because we love having a chick-fil-a in this area, but it just feels as though they can't get the system down. \n\nOn a slightly more positive note, they are receiving 2 stars from me for cleanliness and that their staff has been friendly. \n\nI really hope this changes soon.", "aspect_word": "bar, breakfast, staff", "sentiment": "neg, neu, pos", "sentiment_score": "0.4515, 0.7863, 0.6509", "emotion": "sadness, neutral, surprise, sadness, joy, joy, neutral" }, { "review_id": "M6sygstXgJMatNfk0_BsVg", "business_id": "cLY7TxgdJCiGrD2C8DMEew", "user_id": "zJuhjJFVhM5iqGQKWR2pWA", "date": "2020-04-25 22:25:58", "stars": 1.0, "text": "Ordered drive thru Nashville hot chicken littles and got regular. Instead of trading out and giving me what I ordered, they literally gave me a small bowl of sauce. What the what! So I have to wait u til I get hime to eat because I have to prepare the sandwich myself ? Lord Jesus.", "aspect_word": "chicken, littles, bowl, sauce, sandwich", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.4450, 0.3592, 0.4497, 0.3379, 0.8097", "emotion": "neutral, neutral, surprise, neutral" }, { "review_id": "ZU9iYtQcLX3qOU5KpaY9EA", "business_id": "64OpSVYlnQ39HNAR2eknvg", "user_id": "_uXsvqMJYALJLaP0DaCWsw", "date": "2021-09-14 02:43:24", "stars": 4.0, "text": "This review is specifically for their plant garden section. In the past two years, I became a lover of houseplants. It's kinda becoming an obsession!\n\nI came to Lowes to check out their selection and I really saw some great plants for affordable prices.\n\nI was looking for another snake plant and I was able to snatch a healthy one for about 23.00. I also saw some beeyutiful birds of paradise, monsteria- philadendron, ponthos along with some beautiful pots.\n\nIf you're into plants like me, I definitely recommend to check out Lowes garden selection!", "aspect_word": "plant garden, plants, prices, plant, birds, pots", "sentiment": "pos, pos, pos, neu, pos, pos", "sentiment_score": "0.4068, 0.7797, 0.7485, 0.2940, 0.5439, 0.7435", "emotion": "neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "QodI7mwF-kH8DmtmdIhxVw", "business_id": "nampgzRa90YQd9P2pdi6Qw", "user_id": "wPpMjmTAiQCJtuaUNjQI9w", "date": "2015-04-04 14:54:36", "stars": 1.0, "text": "Why is it some McDonald's are just better than others? This isn't one of those McD's! Stopped in for some McGrease breakfast and went to wash my hands before eating and almost barfed at the smell in the bathroom. There's a WalMart next door. They need to go there and buy a bottle of bleach. After I regained an appetite had the hash brown and it was cold and oil sogged. I wasn't expecting 4 star dining but was hoping for minimum bar at McD's", "aspect_word": "breakfast, hash brown, oil, dining, bar", "sentiment": "neu, neu, neg, neu, neu", "sentiment_score": "0.3929, 0.3264, 0.4794, 0.4259, 0.6214", "emotion": "surprise, surprise, neutral, surprise" }, { "review_id": "bn-QsBijNxMoH-1BoeNgDw", "business_id": "DmZW1349xXN4ye2VcRNrMw", "user_id": "B38LUfh5_G-jJUv42zYJWg", "date": "2016-09-30 20:27:30", "stars": 1.0, "text": "Worst pharmacy ever. My sons prescription comes with an annual savings card. Every couple of months I have to fight with them to honor it or they try to claim it's expired and I need to at full price until I have to pull out a copy for them to \"renter\" it onto their system. Today I also tried to renew his allergy medicine for 30 days. They tell me he can do the 90 day and I don't want to but that's what they set it for. When I went to pick it up oh we can't do that come back later. Totally unprofessional and incompetent.", "aspect_word": "pharmacy, price, medicine", "sentiment": "neg, neg, neu", "sentiment_score": "0.8087, 0.3821, 0.2869", "emotion": "disgust, neutral, neutral, sadness, neutral" }, { "review_id": "frzj2jR3AkepThbLpzjvZQ", "business_id": "uCBEcUgXHrKH72fB8TwKAg", "user_id": "fAJ4v8WKt7DYkC2dskayvQ", "date": "2019-02-08 18:18:26", "stars": 5.0, "text": "I feel its a Captain Obvious thing to review places like Wawa. But as the \"Duke\" I guess I am inclined to write one.\nThis Wawa is at great location near large office buildings, the Liberty Bell, and other key city locations. This also means its a very crowded Wawa. But don't worry, this Wawa is spacious and well set up to accommodate crowds. They have a ton of employees monitoring the deli and cash registers so lines move quick and deli orders are prompt. There is an island of deli order screens to the right of the deli. But theres a solo screen by the beverage bar that no one seems to notice or use (hint).\nUnique to this Wawa is a custom beverage bar, and ample seating and tables. This Wawa can compete with any of the local coffee shops and offers better prices. \nUse the Wawa app to occasionally get free sodas to beat the city's Soda Tax.", "aspect_word": "employees, registers, beverage bar, beverage, bar, seating, tables, prices, sodas, Soda, Tax", "sentiment": "pos, neu, neu, pos, neu, pos, neu, pos, neu, neu, neg", "sentiment_score": "0.3783, 0.3003, 0.5634, 0.3016, 0.3259, 0.5285, 0.3155, 0.4278, 0.3047, 0.3986, 0.2421", "emotion": "neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "SOzafSG_nVW7GcPKztHDOQ", "business_id": "TSxF44padg6v9AxLJp-hag", "user_id": "8Frqwn_MsDzD59XsThosKQ", "date": "2018-01-05 02:18:21", "stars": 1.0, "text": "Thursday 1/4/18: My wife, two children and two friends and myself arrived at this location at 7:55pm and purchased $40 in 6 lattes, taxes and tips. There were absolutely zero smiles at any juncture of our experience. We tried to be polite and make small talk with the two employees who served us. They were not having it. After ordering our drinks, we were about to sit down and wait for our drinks when we were practically yelled at that they were closing in 5 minutes so we wouldn't mess their tables up. Besides not being friendly or even cordial in the slightest, we were very rudely told to leave at 8:03pm because they closed at 8:00. The manager went to the door, told us they were closed and held it open until we left. \n\nI will not visit this location again.", "aspect_word": "lattes, employees, drinks, tables, manager", "sentiment": "neu, neg, neu, neu, neu, neg", "sentiment_score": "0.5497, 0.7795, 0.8881, 0.8601, 0.4763, 0.8623", "emotion": "neutral, neutral, anger, neutral, neutral" }, { "review_id": "NPLfJ2TUAeTjj26OXjWGyQ", "business_id": "0wHR5cCTKdCmimhp02cQFA", "user_id": "oF20BNxcphfedn93Nfwd9w", "date": "2019-07-22 21:33:35", "stars": 3.0, "text": "Tried this JJ location this week, finally! It's only 1.4 miles from my home but they do not deliver to me, sadly. I placed an order online and drove there and my food was packed and ready to go! Quite impressive as it was maybe 5 minutes or less of a drive for me. I ordered 2 subs, albeit the same type (Italian with peppers added), 2 chips and some pickles. I came in around 11:30 so it was slightly busy inside but I was immediately greeted and handed my order.\n\nGranted, I didn't spend too much time hanging out inside the store, it did look clean and organized. There were enough employees inside and none of them were in anything less than a happy mood.\n\nMy sub tasted a bit odd. Not like the way I've had them before but otherwise, still good. It must have been the condiments, maybe? I couldn't put my finger on it but it was strange in some way. \n\nWould I come back? Yes, when the JJ craving hits again I definitely will. Judging from the other reviews though, maybe it's a mixed blessing that they don't deliver to me as everyone seems to be complaining about how slow their delivery service is.", "aspect_word": "food, subs, Italian, peppers, chips, pickles, employees, sub, condiments, delivery, service", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4572, 0.6534, 0.4054, 0.3090, 0.5349, 0.3209, 0.4782, 0.4941, 0.4221, 0.3101, 0.6974, 0.5354", "emotion": "surprise, sadness, surprise, neutral, surprise, neutral, joy, disgust, joy, surprise, neutral, neutral" }, { "review_id": "1uqLOEG95-KTk4wcMHhbTw", "business_id": "OhY6BdL59Du5_3YaOZkEbw", "user_id": "PG85oAaeDJEOkRGrxoP_5g", "date": "2018-11-28 02:58:54", "stars": 1.0, "text": "I ordered two medium pizzas online at 6:00pm. One hand-tossed with extra cheese. One pan pizza with pep and bacon. I watched the tracker as my pizza went from an online order to reality. According to the tracker, at 6:18pm Michelle had quality checked my order as It arrived from the oven. Naturally I assumed delivery would occur not long after. I could not have been more wrong. Hours came and went like the changing of seasons. 8:00pm... still no pizza. A 6 and 3 year old both yelling at me. \"Where's the pizza daddy?\" I had no answer for them. I call the store. \"Hey I ordered 2 hours ago and I have not yet received them.\" \"What's your address?\" \"*my address *\" \"Ok please hold.\" 10 minutes later... \"What was your address?\" I tell them my address again. \"Oh I'm sorry we are out of pan pizzas. \"I'm sorry?\" We are out of pan pizzas. \"Cancel the order and give me my money back.\" Person on the phone says ok and hangs up on me. Go fugg yourself person. I do hope you keep your job because they are hard to come by these days.", "aspect_word": "pizzas, cheese, pizza, bacon, delivery, pan, pan pizzas", "sentiment": "neu, neu, neu, neu, neu, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.3915, 0.3550, 0.3253, 0.5595, 0.5734, 0.3341, 0.4121, 0.5171, 0.3809, 0.3559, 0.3186", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, disgust, neutral, neutral" }, { "review_id": "jLbWRz28fn5AowYhXvYgPw", "business_id": "Ra93AS06zJa51_-j8oMFIQ", "user_id": "B-s-8VUnuBjGTP3d01jsyw", "date": "2019-10-24 16:54:46", "stars": 3.0, "text": "Well, on the plus side, it has a private parking lot behind the store. Otherwise, parking on Kings Highway, which can be pretty busy, is free only after 6 PM and on weekends, I believe.\n\nOverpriced - I know you're paying for convenience, but I needed a nightlight and purchased a pack here, not realizing I was paying almost twice what I would have paid otherwise at any other store like Target or Walmart.\n\nThe store looks a little outdated and in need of some freshening up. The aisles are a bit tight if more than 2 or 3 people need to pass each other.\n\nSuck up and get a CVS card at least, so you can enjoy getting a receipt that's approximately 3, 421 miles long for coupons on stuff you don't need.", "aspect_word": "aisles", "sentiment": "neg, neg, neg", "sentiment_score": "0.5832, 0.2898, 0.2761", "emotion": "neutral, neutral, surprise, sadness, neutral, neutral, neutral" }, { "review_id": "oar689FLZWy6FuHr9rnCbg", "business_id": "ClJOFxt_rpMjc-ZliFUKqA", "user_id": "t-MbBRkNIR0eM_Ha2dAF0w", "date": "2020-03-13 15:06:24", "stars": 2.0, "text": "I was expecting to walk into a full fledged Target, but what I stumbled into was something about the size of a CVS/Walgreen with a 2nd floor. This had things that Target has, but it's by no means what I know as a Target. There's a clothing section that's smaller than most clearance sections at a \"real\" Target. There's a small grocery section which is good for food items. Upstairs, there are housewares and toys and cards. \n\nAs far as Targets go, this doesn't measure up. Maybe they need to call it Target Light, Target Necessities, Tiny Target, Target Bulls-eye or something to convey it's a smaller version. I've been in other downtown Targets with 2 floors and they didn't disappoint like this one. Maybe they should think like Walmart and Walmart Neighborhood Market. At least you know what you're getting with each.", "aspect_word": "food", "sentiment": "neu", "sentiment_score": "0.5534", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "duhh6o5hDE4m20XDho9xYg", "business_id": "-GBnj__a2GK79p_bAKyvkQ", "user_id": "DMI_2xNt2Rl6Fd2aEIuXBA", "date": "2019-08-08 15:26:41", "stars": 4.0, "text": "Talk about curb side service! Went thru the drive thru with a coupon for a bogo deluxe. The young man at the window was very thorough and kind. He put a number on my car and had me pull up. \nCouldn't wait to get home to eat the fries .... I devoured them suckers! They were so fresh and so good! \n\nGot home and opened up the burger..... it was soooooo good! We have yet to find a burger in the area that compares to Whataburger in the panahandle. The burger was fantastic!!", "aspect_word": "service, man, fries, burger, Whataburger", "sentiment": "pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.4021, 0.5516, 0.4735, 0.5185, 0.5134, 0.3977, 0.8080", "emotion": "surprise, disgust, anger, fear, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, joy, joy" }, { "review_id": "026aY_-cGCYZC5x4E9lNCg", "business_id": "4RReO7vPSXqGty_U0XAOKQ", "user_id": "MsCom-dpgvoHLZTOVWq7Dg", "date": "2018-07-08 03:56:38", "stars": 1.0, "text": "So i just want to start this review by saying there drive thru was closed!!! What kinda burger king closes their drive thru!! And then when we get our food its super cold!!! Only looked like one guy was there working. Shame on you burger king. Hire more people or hire better people. I will no longer eat here!!! Yuck!!!!", "aspect_word": "burger, food", "sentiment": "neg, neg", "sentiment_score": "0.4312, 0.4448", "emotion": "surprise, disgust, neutral, disgust" }, { "review_id": "H7xOKutDmj3I1X32p5RLkw", "business_id": "yaCM4GROZNoQTBbmsXpsPQ", "user_id": "d6zIVWiJyPB6PZuAxVexwg", "date": "2020-02-16 15:59:31", "stars": 3.0, "text": "This is a decent Walgreens. It's not exactly the most well organized or clean, but that's to be expected, since I very rarely go to a location that doesn't have some cluttered or empty shelves in Tucson. \n\nStill, they usually have what I need, and I usually have a choice, which is not always the case when visiting drug stores. \n\nThe customer service is OK. I'd like to see the management pay more attention to the lines at the front during rush hour. Maybe they need to develop a new notification system. There is often only one person manning the desk, which depending on the number and the types of customers there are, could make staying in the line a chore.", "aspect_word": "shelves, customer service, management", "sentiment": "neg, pos, neg", "sentiment_score": "0.7196, 0.4296, 0.4306", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "EZQWjWQkB6dLDtad5nh0Vw", "business_id": "VUkBbffnuUpKX9MKRUt4yQ", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2020-01-31 19:20:01", "stars": 4.0, "text": "That group of six HS friends met January 15 for a catch-up. We've been out numerous times since our last visit to Bonefish. This location seemed to work well for all of us this time.\n\nGideon was our server. He seemed to be serving the entire bar area. Hmm! YET, he did a great job!!\n\nWe got potstickers, waygu sliders, cod sliders and another dish we didn't order.\n\nThe potstickers were incredible with full-good innards and lovely garnish and sauce to complete the taste.\n\nThe waygu sliders were crispy on the outside (not a good omen for a tender burger), kinda like hockey pucks. They were not a good taste, but the sauce and garnish helped -- A LOT!\n\nThe cod sliders were HUGE, incredibly hot right out of the fryer. Wonderful, beautifully fried cod. Tender, moist fish. And the lettuce, tomato, onion and sauce accoutrements added good flavor and a balance of fresh.\n\nThe dish we didn't order I did not taste. It was a base of fries.\n\nThe winners this night: potstickers and cod sliders!!", "aspect_word": "server, bar area, potstickers, sliders, cod sliders, dish, innards, garnish, sauce, burger, fryer, fried, cod, fish, lettuce, sauce accoutrements, accoutrements, flavor, fries", "sentiment": "pos, neu, neu, pos, neu, neu, neu, neu, pos, pos, pos, pos, neu, neu, pos, pos, pos, neu, pos, pos, pos, neu, neu, pos, neu, pos, neu, neu, neu, pos, neu", "sentiment_score": "0.5392, 0.5621, 0.2955, 0.2842, 0.3418, 0.4120, 0.4325, 0.4321, 0.4851, 0.6149, 0.6321, 0.7268, 0.2837, 0.4165, 0.5525, 0.5949, 0.3792, 0.4160, 0.3863, 0.3160, 0.5309, 0.2911, 0.2449, 0.2369, 0.2700, 0.3378, 0.3965, 0.4456, 0.4197, 0.3138, 0.4071", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, joy, disgust, neutral, disgust, neutral, joy" }, { "review_id": "bQ2iq3p3FC6VMRt80wIXSA", "business_id": "GdX5jRGWpvEm6KEkdrXq1A", "user_id": "ql01xsu1ZO8Rj1d_deGWzA", "date": "2016-05-25 23:22:28", "stars": 4.0, "text": "While in Clearwater, FL on a business trip I dropped by this Chipotle to grab some dinner since I was trying to eat near my hotel and wanted something that was healthy and quick. I glad I was able to find this location on Gulf Bay Blvd on my Yelp app. The location wasn't far from the Marriott I was staying at and had plenty of seating space inside and out which is usually a problem for some location if you traffic then frequently. \n\nThe traffic inside was brief and the staff did a great job getting customers their food to reduce lines and wait time. I ordered a salad with extra chicken, corn, drained pinto beans, onions and peppers with guacamole. All ingredients appeared to be fresh with great color and tasted superb! The chicken was steaming hot as I was lucky to get an off the grill batch just being served. \n\nMy entire experience was pleasant as the restaurant was clean, the food was great and the staff was friendly and helpful.", "aspect_word": "dinner, seating space, staff, food, wait, salad, chicken, corn, pinto beans, peppers, guacamole, ingredients, color, grill", "sentiment": "neu, neu, pos, neu, neg, neu, neu, neu, neu, neu, neu, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.8954, 0.3551, 0.7615, 0.4821, 0.3504, 0.7209, 0.2797, 0.4186, 0.5050, 0.3532, 0.4386, 0.7363, 0.4421, 0.6088, 0.6734, 0.5814, 0.6913", "emotion": "neutral, joy, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "19uNn2O_r7N370zWzz72xA", "business_id": "7Gr95uIPXh8VBjZFBPa3vg", "user_id": "X1JbUXd1EymTCVLJyTKakg", "date": "2016-11-03 18:31:51", "stars": 2.0, "text": "The lines are always long, they never have any of the items you. The floor in the lobby is always sticky. They have bad attitudes but overall the food is okay and I assume worth going through what you go through to eat. The food is always hot and oh man the macaroni is not Mommy's made but it'll hit the spot until Thanksgiving, Christmas, and Easter", "aspect_word": "lines, floor, lobby, food, macaroni", "sentiment": "neg, neg, neu, pos, pos, pos, neu", "sentiment_score": "0.7320, 0.5756, 0.4872, 0.7631, 0.7734, 0.3495, 0.3055", "emotion": "neutral, disgust, neutral" }, { "review_id": "AEwfmctHYXc5RH0duHuwQw", "business_id": "xCVncT73OioOAC9Adt1a7g", "user_id": "LzOvtNLOLqP1lKwOt7mgnQ", "date": "2016-05-09 20:52:46", "stars": 5.0, "text": "Just bought a turkey sandwich from here. I had it \"Mikes way\" with lettuce, tomatoes, onions, vinegar & oil, pepper and a pinch of salt. They cut the cheese (hehe) and turkey right there to make the sandwich. I ate it when I got home thinking it would be soggy but the bread really stood up to it all and was still crunchy. It was delicious. I can't wait to go back and share their sandwiches with my family. I hope they stay! Such a treat when you're so use to Subway and Eegees.\n\nJust saw someone's review about $15. I just ordered a sandwich bc I already had a drink. Mine was $7 something. ... And the person ate \"in disgust\"? Wow. Glad I didn't have their experience. The bread was flaky... That I love. Mikes seemed fresh instead of traditional store bought bread that is so condensed and feels like a brick after you eat it. Just thought I'd respond.", "aspect_word": "turkey sandwich, lettuce, tomatoes, onions, cheese, sandwich, bread, sandwiches, drink", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neg, neg", "sentiment_score": "0.4678, 0.6020, 0.4811, 0.4508, 0.4738, 0.8109, 0.6649, 0.6575, 0.8032, 0.8140, 0.7195, 0.4241", "emotion": "neutral, neutral, neutral, joy, joy, joy, surprise, neutral, surprise, fear, neutral, neutral, disgust, sadness, neutral, neutral, neutral, joy, surprise, neutral" }, { "review_id": "mCSssHFLcdNBMj9ClaGYNQ", "business_id": "utyEsymR_vHtIU2BgdeE6A", "user_id": "bvaLN3uqxKL0gNT-jOg0kQ", "date": "2018-09-14 21:16:18", "stars": 1.0, "text": "Worst experience ever. Drive thru was a 15+min wait. I was tempted to just leave the line after ordering, but had a car full of kids. Finally, when we got up to pay, they were out of choc frosties and tried to give us watered down vanilla milk instead. They knew they were wrong from the beginning and could have just been upfront about the situation. After confronting the supervisor he apologized and refunded/comp'ed the entire order.", "aspect_word": "wait, milk, supervisor", "sentiment": "neg, neu, neg", "sentiment_score": "0.6595, 0.2351, 0.8068", "emotion": "disgust, sadness, neutral, neutral" }, { "review_id": "9LKVPxeXEIXIYS2nRRGCPw", "business_id": "-e1BUAOBk9RAu89c6uTyGA", "user_id": "R9IJ1Byr27n6wXj3QvJ2Lg", "date": "2020-05-02 02:54:01", "stars": 4.0, "text": "Updated: 5/1/2020\n\nA no cooking day today! Chef's out.\n\nWe tried calling three different restaurants after 5 pm for dinner, and either they didn't answer or it was an hour and half wait time...\n\nSince, we live down the street, online ordering was fast and efficient. It even gave me less than hour to pick up.\n\nSo simple, headed down there, and they had maybe ten cars waiting for the orders. Plenty of staff running to your car to get your info.\n\nMy pick up time was 6:30, and we had it in the car by 6:27!\n\nI ordered slightly pink on the steaks, and one was more red, and the other had no pink.. so I couldn't justify 5 stars..I also requested extra salad dressing but no extra provided.\n\nThe blooming onion was good, but not as hot as I would of preferred. Still good with my homemade Red Robin sauce!\n\nIf I'm short on time, and craving steak we will be ordering again!", "aspect_word": "cooking, Chef, dinner, wait, staff, steaks, salad dressing, onion, Red, Robin, sauce, steak", "sentiment": "neg, neg, neu, neg, neg, neu, neu, pos, pos, neu, pos, neu", "sentiment_score": "0.3897, 0.4090, 0.9192, 0.6476, 0.4495, 0.4161, 0.4653, 0.3595, 0.2979, 0.3512, 0.4696, 0.4622", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, joy" }, { "review_id": "lLA69Eq25cFpO_4rkZ1esg", "business_id": "ugGuefZ6NgyDgFLtMi5oxg", "user_id": "nOjmj_PY_9ib-vr8yXL1ZQ", "date": "2020-03-10 18:53:44", "stars": 1.0, "text": "You'd think if the rude over privileged pharmacist with the *NSYNC highlights hated his job so much he'd find a new one. But apparently it isn't just customers he's got an attitude with it's the nurses at the dr.office as well. Every time I come in here he's miserable. Probably because his roots are coming in. Who knows. Total asshole", "aspect_word": "pharmacist, nurses", "sentiment": "neg, neg, neg", "sentiment_score": "0.8259, 0.5414, 0.6127", "emotion": "anger, neutral, neutral, sadness, neutral, neutral, anger" }, { "review_id": "WAdMFGRpaUcXX2nRKaFbCQ", "business_id": "qbwlS2CwXyRoULFiB_0zVQ", "user_id": "pbrmg9XPaGQbbFiuqL1_SQ", "date": "2015-10-26 19:40:05", "stars": 5.0, "text": "My friend had her rehearsal dinner here and I was really impressed at how they handled two HUGE tables of guests, who were on a variety of different checks. This was challenging for the waiter and waitress we had and they well exceeded our expectations with smiles on their faces. I highly recommend them for large groups.\n\nOf course the breadsticks were amazing, but I did their build your own pasta and really enjoyed the asiago garlic alfredo over linguine with chicken on top. Very tasty. In fact, I didn't see a single person disappointed in their meal and there were a LOT of us. Service was also quick, even for a table as large as ours, and the restaurant was pretty busy on a Friday night. \n\nAll that being said, I recommend them highly.", "aspect_word": "dinner, waiter, waitress, breadsticks, pasta, asiago, garlic, alfredo, alfredo over, linguine with chicken, meal, Service", "sentiment": "neu, pos, pos, pos, pos, pos, neu, pos, neu, neu, neu, pos", "sentiment_score": "0.6536, 0.5203, 0.6001, 0.6544, 0.3624, 0.3315, 0.2949, 0.4066, 0.3410, 0.3287, 0.7219, 0.6791", "emotion": "surprise, joy, neutral, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "O6jN5mLXPwa045gleGPIRw", "business_id": "5KS5b5-ip8znhJS_CYdzeQ", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2010-04-06 20:20:48", "stars": 3.0, "text": "I went back to Iron Hill in Maple Shade on Saturday and my experience was a big improvement over last time. Our server really knew his stuff and was able to talk about each of the beers in detail. I ended up trying the India Black Ale, a special this month, and enjoyed it a lot. It was similar to a regular IPA, but with a stout-y little twist. \n\nWe ordered the chicken nachos and they were also better than they had been on my first visit. The toppings were held securely in place by the cheese and sour cream, and there was more chicken. \n\nI shall return with cautious optimism.", "aspect_word": "server, beers, Black, Ale, chicken, nachos, toppings, cheese, sour cream", "sentiment": "pos, neu, neu, pos, pos, neu, pos, neu, neu, neu, pos", "sentiment_score": "0.6394, 0.4850, 0.3324, 0.5237, 0.4112, 0.4148, 0.4030, 0.2824, 0.4545, 0.4267, 0.3967", "emotion": "joy, neutral, joy, neutral, neutral, fear, neutral" }, { "review_id": "7wqQe5J0iv4nQzlzbyPwjQ", "business_id": "AV0oofqbYjWYXPQzxNDj2w", "user_id": "cDQG_OGCpu4ATDz6rQSryw", "date": "2018-01-05 02:30:54", "stars": 1.0, "text": "Over the years this place has gone down hill. My hubby and I met his family here over the summer for lunch and the service and food was sub par. I really don't like giving bad or negative ratings so I just decided to skip one all together however, this time hubby and I were coming from downtown around two and he mentioned coming here and giving them another try. I rolled my eyes but I was hungry and decided to take one for the team. We were sat right away near the bar & the bartender took our drink order and we ordered the loaded fries. Once our drinks came we ordered our lunch, we both decided on soup and salad. It was a good 10-15 minutes before our meals came out and she got my soup wrong, I honestly do not know how french onion soup sounds anything like Broccoli cheddar. So I had to wait again for the french onion soup. Please keep in mind our fries never came out, she never checked on us or asked if we needed refills. I was so annoyed because they were not busy at all I just asked for a check. \n\nSadly this place has really taken a turn for the worse and you are better going somewhere they will treat you better.", "aspect_word": "lunch, service, food, bar, bartender, drink, fries, drinks, soup, salad, meals, french onion soup, cheddar, french onion, refills, place", "sentiment": "neu, neg, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, neu, neg, neu, neu, neg", "sentiment_score": "0.9002, 0.8436, 0.7565, 0.8178, 0.5935, 0.7757, 0.4985, 0.8501, 0.8674, 0.6668, 0.7231, 0.8413, 0.5216, 0.4152, 0.4039, 0.2953, 0.3113, 0.3599, 0.4431, 0.3147, 0.3897", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, anger, sadness, neutral" }, { "review_id": "hbWwknISoFEdYw3Dc6RGYQ", "business_id": "aN-F_ZNHHYz6hWhzmZMlFA", "user_id": "ivW0Vad81qJ8SIgqJ8p1Mw", "date": "2013-03-16 21:32:54", "stars": 4.0, "text": "Great location and very fast. You can get your passports done here and it is one of the largest Post Offices that I have been to here in Nashville. I like them because they are quick here and always have enough windows open and postal workers on duty.\n\nThis is my post office of choice!!!", "aspect_word": "location", "sentiment": "pos", "sentiment_score": "0.7926", "emotion": "joy, neutral, surprise" }, { "review_id": "gP_zfVIXDD5QZDHO9cUsfQ", "business_id": "iFunuVzrg10UesZvMPCHHg", "user_id": "PnwOegp7RXfMeNAyO9fQhQ", "date": "2019-07-16 17:30:11", "stars": 4.0, "text": "I'm addicted to the 1/2 blueberry black tea 1/2 lemonade this summer. I love it. I get it without the cane sugar and it's not too sweet and very refreshing. I stopped into this location for an afternoon pick me up. The drive-thru is always busy here! I'll be back!", "aspect_word": "blueberry black, tea, lemonade, cane sugar", "sentiment": "neu, pos, pos, neg", "sentiment_score": "0.4108, 0.4350, 0.4038, 0.3653", "emotion": "neutral, joy, joy, neutral" }, { "review_id": "7Z8TBNLW4tmwkSgaR2h5pQ", "business_id": "2gW2AflncKzHvmSvel2LBw", "user_id": "xzWwfb0iVk4w8u1laXmuSg", "date": "2014-10-13 01:22:02", "stars": 1.0, "text": "Decided to hop off the interstate on the way to Tampa thinking it would be a quick stop at the drive-thru. Wrong!\n\nEven though it's just off of I-4, it's a pain the butt to get to. The road has a good deal of traffic and there are U-Turns involved which is never quick or fun.\n\nThe drive-thru is hellishly slow. There are two different drive-thru lanes and the people in them have no concept of who is to go next which just leaves people cutting each other off left and right. \n\nThe food was not hot and it was haphazardly put together. There must have been about two - three tablespoons of ketchup on my burger. Yuck. No napkins in the bag. So, messy food with no napkins. Lovely.\n\nNeither of the people at either of the drive-thru windows smiled or even so much as said one word. \n\nWhat I thought would be a quick 10 minute stopped turned into a more than a half hour ordeal. Seriously... it took more than 30 minutes just to get food from the drive-thru of a FAST FOOD joint.\n\nNever, ever will I stop here again on the way to or from Tampa!", "aspect_word": "food, ketchup, burger, FOOD", "sentiment": "neg, neg, neu, neg, neu, neu", "sentiment_score": "0.6860, 0.2266, 0.6976, 0.6399, 0.8084, 0.3132", "emotion": "neutral, neutral, fear, neutral, disgust, sadness, neutral, fear, surprise, neutral, neutral, surprise" }, { "review_id": "j_puJpsw__UUkdC8uDqBxw", "business_id": "kQkGj-u1nI2X9k8Z3Ac9vQ", "user_id": "x3NsAlkSGb2hvd8XcvzFQw", "date": "2015-04-06 18:31:53", "stars": 4.0, "text": "Oh hello old friend. Taco bell is always there when I need it. I even came here for my birthday dinner this year. Yup, it's true. This Taco Bell is better than your average Taco Bell. Recently renovated or constructed. Ample parking. Quick and surprisingly friendly service. \n\nRecently, they did run out of several of the sauces. All they had left was mild and verde. I was happy to see they had stocked up again on my last visit.", "aspect_word": "Taco, dinner, parking, service, sauces", "sentiment": "pos, neu, pos, pos, pos, neu", "sentiment_score": "0.5537, 0.7681, 0.5698, 0.6186, 0.8204, 0.5824", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "sb9iIJMQkbEAvkuvLf428A", "business_id": "cE_gYW3CHEducTkEyxTDdA", "user_id": "1GH6Hnh6jLfCT951zmcUYw", "date": "2019-07-02 01:16:11", "stars": 5.0, "text": "I previously visited Bar Taco in Atlanta & was excited to dine at the Tampa location. The restaurant was busy and there was a short wait but once I was seated the food began to flow. There are a variety of tacos, all small & mighty delicious. I ordered the falafel, duck, cane asada & portobello mushroom - all the tacos were excellent. My favorite by far was the duck - the meat was perfectly marinated. The service was also excellent. I look forward to visiting again soon.", "aspect_word": "wait, food, tacos, falafel, asada, portobello, portobello mushroom, duck, meat, service", "sentiment": "neg, pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.7422, 0.4416, 0.4459, 0.4369, 0.2871, 0.3559, 0.3277, 0.4338, 0.7172, 0.5630, 0.7393, 0.8486", "emotion": "joy, joy, neutral, joy, joy, joy, neutral" }, { "review_id": "0RliLZtnTNmIWljOsh3Zpw", "business_id": "NqLpZogLUgEQOeU7kj6cbw", "user_id": "sjfBYxqKKV2N39qULNWfoQ", "date": "2020-11-06 22:17:02", "stars": 1.0, "text": "I have ordered here so many times. Lately with the buy 2 get 1 free but must be on line to get special. I have never got what i have ordered 1 time. I tip everytime i go in which most don't. This time i ordered and would not except my order till looked at it. We even said i have your tip but my order must be right. It wasn't and instead of trying to fix it i got lip from the person working here on 11/5/20 at 4:05 pm or shortly after. Instead i got lip that it wasn't in my order. Problem when i got the receipt i showed what my order was supposed to be. She said well i can heat it but they have mayo. Obviously even though it was their mistake again they were not going to make another. Shame i live around the corner. I guess its WA WA from now on.", "aspect_word": "person", "sentiment": "neg", "sentiment_score": "0.4587", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "vtdqXYDy8lm4IMOaqgUYzg", "business_id": "pgFJ572AadiT2_kqWDD5hg", "user_id": "S2vKiuKvw7K8qF3Tar0sfA", "date": "2017-03-08 21:58:35", "stars": 4.0, "text": "Would have given 5 Stars BUT my waiter! Connor did not advise me of the Weekly Deals even though I ordered ribs. The WEEKLY DEAL was ALL YOU CAN EAT RIBLETS!! I did not have the flyer on my table and discovered it when another waitress made a great presentation to other diners. When I pointed it out to him he blew me off but the other waitress overhead my complaint, talked to the manager and the manager gave a 10% discount! The baby back ribs, green beans and sweet potatoes were delicious as always", "aspect_word": "waiter, ribs, waitress, diners, manager, baby back ribs, green beans, sweet potatoes", "sentiment": "neg, neu, neg, neu, neg, neg, neg, pos, pos, pos", "sentiment_score": "0.8278, 0.6009, 0.3768, 0.5378, 0.7869, 0.5915, 0.4866, 0.5003, 0.5332, 0.5916", "emotion": "surprise" }, { "review_id": "Rt3vZgxXfjXKzid5tnSwbw", "business_id": "PGd06nrseC2YAIqP6S9gUA", "user_id": "l3S1srqK1CvjB_S4r-ZBeg", "date": "2017-11-02 18:21:16", "stars": 3.0, "text": "Awe!! \n\nThat Bonnie and Clyde thing! But a ok. Many ruby slippers around town and this was the one I chose! It was right next to my hotel after all! \n\nYou have booths and shared bar seats! There's almost always a wait! Menu is mainly brunch! They close at 2 pm! Or 3 on some days. \n\nFood: my fried cat fish with grits cake and tomatoes sauce came out hot! A ok!\n\nTheir shrimp special on poached eggs were a ok too! Faster food! A few friendly waitresses. Maybe 2! A ok place! Mimosa and bloody Mary's are the draw!!", "aspect_word": "bar seats, Menu, brunch, Food, fried cat fish with grits cake, tomatoes sauce, shrimp, poached, eggs, food, waitresses", "sentiment": "neu, neu, neu, pos, neu, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.5085, 0.5941, 0.6338, 0.4198, 0.4359, 0.4265, 0.6722, 0.3086, 0.4407, 0.7016, 0.7516", "emotion": "disgust, joy, joy" }, { "review_id": "IfVPXcoqf0d8rx8Kcv8-Ow", "business_id": "MsjeqVij6usbF8lSARj4pw", "user_id": "NGGd_11d2RXR8wTurenLgg", "date": "2014-09-10 13:31:14", "stars": 4.0, "text": "I used to go to this McDonald's all the time, but not so much anymore... Getting older means trying to eat a bit healthier, ya' know? Anyway, this one is convenient - located in front of the soon-to-be-demolished Granite Run Mall. 9 times out of 10, I've had very good service here. No complaints.", "aspect_word": "service", "sentiment": "pos", "sentiment_score": "0.7326", "emotion": "neutral, neutral, neutral, joy, sadness, neutral" }, { "review_id": "e6S7QG_hrDePo4HVCXYWsA", "business_id": "IDJNpNJZ9uVpjPHuAu7c4w", "user_id": "tI1_a94exjWlnZaXm_Ftow", "date": "2021-05-19 19:35:53", "stars": 4.0, "text": "Almost perfect. Lots of new equipment, bathroom layout is cool. But I hate it that they let people in here in there friggin work clothes to work out. Like utility workers. It really takes down the quality of the gym. I don't wanna see a guy in his whole construction attire And work boots on the treadmill. Like what is that? I wanna feel like I'm working out and not walking around downtown. Plus it's already mad construction going on all over the city, I don't wanna see any signs of that madness when I'm in gym mode. This has happened numerous times, and that's why I'm ranting. \n\nEverything else about the gym is awesome.", "aspect_word": "equipment, bathroom layout, workers, guy, treadmill", "sentiment": "pos, pos, neg, neg, neu", "sentiment_score": "0.6662, 0.6327, 0.3251, 0.5308, 0.4328", "emotion": "neutral, neutral, anger, neutral, neutral, neutral, joy, neutral" }, { "review_id": "sJ-x0AM_gsNmQmnq55zpvg", "business_id": "8tDgPJUHSXb8F7diL35D0w", "user_id": "u4SpPgA1bIDYsV4_X3v1PQ", "date": "2020-02-07 19:06:18", "stars": 5.0, "text": "I've been coming to the Avon Jiffy Lube for oil changes for quite some time now. The employees are super friendly and take the time to explain what they're doing and how it concerns your vehicle. It seems that everyone working there really likes their job, and that shows in the efficient service. The last time I went, I was told that one of my tires seemed to have low air pressure. After paying for my oil change, it was discovered that there was a piece of metal in my tire. Jiffy Lube took my car back into the bay and put on my spare tire free of charge. That excellent customer service is what keeps me coming back to this location.", "aspect_word": "employees, service, customer", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8466, 0.7958, 0.7748, 0.5537", "emotion": "neutral, neutral, joy, disgust, neutral, joy, neutral" }, { "review_id": "TJB6LvPq57p9mYKbh6GNWA", "business_id": "XU0Pfl3YGS4MxaX9n-ZHhA", "user_id": "4LkJIuob_334J33VjneAag", "date": "2014-07-05 11:29:59", "stars": 4.0, "text": "What's a Fourth of July cookout without having to run out and pickup propane because your bottle just ran out. If you use charcoal, then the charcoal bag is empty or the lighter fluid can is dry. No worries, Home Depot has all that stuff and more. This is the place if you need parts to repair things or your home. Lowes is ok, more showy. Home Depot gets in the weeds with you. I always check here first. Very convenient propane bottle exchange and a few bucks cheaper than everyone else. This particular location is fine. In fact I've been to many HD's, they are pretty much all the same, a great model of consistency. I f ind that sometimes it can be tough to get some help but when you do their folks are very nice and knowledgable. Look for the older folks....they know more.", "aspect_word": "bag, fluid, bottle, location", "sentiment": "neg, neg, neu, pos", "sentiment_score": "0.3242, 0.4609, 0.3257, 0.6355", "emotion": "surprise, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7qJyMw24YHkLbGQwDuEUSQ", "business_id": "j-IxbWRJNFFMya__t_AM0g", "user_id": "jacWtxGWfTmbILuZNDDVSg", "date": "2018-12-15 04:24:50", "stars": 4.0, "text": "Ordered a large thin crust spinach and feta pizza. It was good, but a little pricey. $16! We may buy again if we have a coupon. The delivery driver Carlos was great and friendly while delivering our food. Took only around 20 minutes for delivery. We ordered a little before 4pm.", "aspect_word": "spinach, feta, feta pizza, delivery driver, food, delivery", "sentiment": "neu, pos, neu, pos, neu, neu", "sentiment_score": "0.4075, 0.2655, 0.3953, 0.4864, 0.5644, 0.5649", "emotion": "neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "Zi0oVVW8zMfbmE83bLCy9w", "business_id": "QLGOnji35UWVo5JEuxVMFg", "user_id": "R7NM7vIyUfSTXvMsw7jNTA", "date": "2021-06-11 02:05:35", "stars": 5.0, "text": "Update a week later. I used the boneless / skinless chicken breasts and served them 2 totally different ways. 2 following nights \nBoth were so moist and flavorful I plan to get all my chicken here. \nThat's a big first for me. \n\nSecond was the Swordfish, frozen n thawed. It was really very good with my spices. I won't use TJ as my sole source but I will buy it again. Came out great on the Barbie. \nNew pic attached.", "aspect_word": "chicken breasts, chicken, Swordfish, spices", "sentiment": "neu, pos, neu, pos", "sentiment_score": "0.3665, 0.5443, 0.3672, 0.5746", "emotion": "neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "WMPYyYHcuN8FCZ_GFqQ6iQ", "business_id": "aGV5zHNAIiD6_m48Tp2TnQ", "user_id": "uj4V6J8rwVcT4_i6MYMzAw", "date": "2020-11-09 00:57:26", "stars": 4.0, "text": "So for starters, I ordered this pizza ahead of time. I'd have given 5 stars, but the delivery was not on time. And it was about 10 minutes.\n\nI called and they were quick to let me know they had left pretty recently.\n\nNow onto the pizza. I don't actually like anything from papa John's besides their cheeseburger pizza. I have to say, the pizza was made by someone who put a lot of dedication into that pizza. It tasted good, but it looked gorgeous. It almost looked like the advertisement. I saw all these reviews about customer service. If you make the pizza well and get it to me, that's what I'm paying for. Although a tad bit late. It is gorgeous. See for yourself.\n\nMy 4 stars go to the store #2641. You also didn't forget the additional sauces. \n\nYour driver did call so I appreciate his service as well. \n\nBut, whoever made this, you get 5 stars. Well done, preparation, taste, all fantastic.", "aspect_word": "pizza, delivery, cheeseburger pizza, customer, service, sauces, driver, preparation", "sentiment": "neu, neg, neu, neu, pos, pos, pos, pos, pos, neu, neg, pos, pos", "sentiment_score": "0.4737, 0.6621, 0.5083, 0.3690, 0.4145, 0.5181, 0.4394, 0.4611, 0.4113, 0.4138, 0.3285, 0.5181, 0.4623", "emotion": "neutral, sadness, neutral, neutral, neutral, disgust, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "AmxdVui0mrs5asBs-qD9Kw", "business_id": "9-W8_gKJ-tRPr52TFKFNWg", "user_id": "CVOAz3qC2rpMZxsM5Ewu-g", "date": "2019-08-31 02:48:41", "stars": 1.0, "text": "Yet again I gontheu the drive thru the girl workin has ear pods in n is very ignorant when I'm taking to her she can't hear me bc I guess she's busy listen to her music‍ hiw u out if onion rings n certain sandwiches stop being lazy n drop the food they have a delivery truck man standing over the sandwiches with a tank top on n arm out hair n sweat that I can see when my husband asks why he's there she shook her head it's a Friday night at 10pm if we see her again working we will not come back she's ignorant n a bitch sorry but it's the fifth or mayb she just dont like white people I wish I could give this location0 stars", "aspect_word": "food, sandwiches", "sentiment": "neu, neu", "sentiment_score": "0.4513, 0.4772", "emotion": "surprise" }, { "review_id": "SE8oKnxOhmE2nJPr1lrmlQ", "business_id": "6pCqwKXcaGXe7-qzujMHWg", "user_id": "vU9_lZqJQIR8btUYw7fqxA", "date": "2017-07-09 22:20:12", "stars": 5.0, "text": "I was dropping off a car at this Enterprise that I rented from the Enterprise in Hershey. \n\nThe transaction was smooth and efficient. I was in and out in less than 5 minutes! \n\nThe guy at the front-desk was nice and came out and greeted me. However, I wish I was informed that I did not have to fill the tank up with gas before dropping the car off. \n\nEven though I was not too happy with the car I was given, a mini-van the employee at the front-desk was happy to get it. He informed me that mini-vans are a popular option, but hard to bet. \n\nThe inside of this Enterprise was small, but very neat. \n\nThe location of this Enterprise was very convenient for me as I was actually able to bike home from here. \n\nAltogether, there were really no problems! I would use this location again if I needed to rent a car!", "aspect_word": "guy, gas, employee", "sentiment": "pos, neu, pos", "sentiment_score": "0.4442, 0.3781, 0.4382", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "BJ6HL90X-Z5FpFw2YligCw", "business_id": "m1FEyb_4FNJcLvMw82King", "user_id": "ludhQ7t2y0VjipY_knXxBg", "date": "2017-12-31 12:59:23", "stars": 4.0, "text": "Another great WaWa - this place is class!\n\nLove that they all have consistently decent food options here, and a wide selection of snacks for people on the go. Their specialty coffees won't bankrupt you like Starbucks - you still get to drink coffee like a rock star without rock star pricing!\n\nFuel tends to be lowest in area, too. Beer selection is good, with some craft selections which often go on sale.\n\nNeed a sandwich without the wait? Check the warmer at the register - they often have just what you're looking for, freshly made and waiting.", "aspect_word": "WaWa, food options, selection, snacks, coffees, pricing, Fuel, Beer selection, selections, sandwich, wait, waiting", "sentiment": "pos, pos, pos, pos, pos, pos, neg, pos, pos, neu, neg, pos", "sentiment_score": "0.5856, 0.6965, 0.5654, 0.5757, 0.4184, 0.3633, 0.3142, 0.5106, 0.3044, 0.6743, 0.4989, 0.4988", "emotion": "joy, neutral, joy, neutral, neutral" }, { "review_id": "N8vGFyONc3fIIJ7Fbb2FGw", "business_id": "Kq3pucIRIELxeCmU6W_zNA", "user_id": "lRRuTimITgwzoXLIM3g9qw", "date": "2011-07-24 11:38:25", "stars": 3.0, "text": "I was out with my family yesterday shopping and wound up having lunch at Panera Bread.. It's hard as hell trying to find a place that will satisfy kids these days.. But this was a good choice. The atmosphere here is nice, clean, plenty of space between tables, and not very loud inside besides the music coming from the speakers.. \nEven though this restaurant, in my opinion, can be considered a fast food joint, it is nice to have your food made when ordered and plated very nicely, instead of taken from a heater lamp or refrigerator and handed to you in a bag.... I had a chicken cobb salad and a cup of black bean soup, my wife had an asian bbq chicken salad, my 16 and 11 year olds had smoked ham panini, and my 3 year old had a smoke ham and cheese sandwich.... All of that for around roughly $45.. not bad at all..... Everybody enjoyed their meals and the friendly staff.. I'll have to think of going here more often when I'm out with the kids. Especially since I could have gone through any drive through, which I'm not a fan of, and would have paid about $35 to hear someone at the speaker keep asking \"is that all\" after the first item is ordered, be given cold food which should be served hot, and an attitude from the cashier at the window while they're basically tossing a couple bags in your hand...", "aspect_word": "lunch, atmosphere, tables, food, chicken cobb salad, bean soup, bbq chicken salad, ham panini, ham, sandwich, meals, staff, cashier", "sentiment": "neu, pos, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, pos, neu, neg", "sentiment_score": "0.8329, 0.8149, 0.5514, 0.3795, 0.4813, 0.4625, 0.5774, 0.4564, 0.4514, 0.4686, 0.5209, 0.4475, 0.6879, 0.3756, 0.3735", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "TywUQbFnc8Ai00EBRlUykw", "business_id": "I3zkJdYyGn9lqHg8B72ICA", "user_id": "xPx11IwlyqzkzicFKumoIw", "date": "2016-07-10 01:59:42", "stars": 1.0, "text": "So...my wife recently got her wisdom teeth removed and has been stuck in the house all week so we decided to go out so she could get some soup and get out of the house for a while. We walked in to a almost empty restaurant (1-2 parties in each section) and we were standing in the lobby for about 5 minutes before someone even acknowledged that we were there. When one of the waiters dos notice us he seemed almost confused that we were there. He asked us how big our party was...we were the only two standing in the lobby. So we get seated in the bar area and hopefully would have been greeted by our waitress. Not a single person approached us for about 15 minutes. During that time I made eye contact with several of the staff there and not a single one notified our waitress of our arrival. I'm not the type of person that seeks out a waiter/waitress in a restaurant because that is not my job. So I gave them a little more time to get there stuff together and we still did not get served anything not even drinks. We got up and left. I am very disappointed in the lack of professionalism with the wait staff. They have lost another customer for life. At least this particular location.", "aspect_word": "soup, lobby, waiters, bar area, waitress, staff, waiter, served, drinks, professionalism, wait staff", "sentiment": "neu, neu, neg, neu, neu, neg, neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.7176, 0.5324, 0.5677, 0.5855, 0.5832, 0.8475, 0.8103, 0.8338, 0.8265, 0.6531, 0.3683, 0.6322, 0.6129, 0.6838", "emotion": "neutral, neutral, neutral, sadness, surprise, fear, neutral, neutral, neutral, neutral, neutral, neutral, sadness, sadness, neutral, neutral" }, { "review_id": "8u7zQUnBQeFkmHdBIHZDRg", "business_id": "n0XWfd9U0LDEw-n7kSb55A", "user_id": "vNPx0BSfsXVSOYNys4LE4w", "date": "2014-08-07 15:19:47", "stars": 1.0, "text": "Went there for dinner Tuesday I'm pretty sure our food was rancid we told the manager just smiled like it was no big deal offered us something else I really couldn't believe it why would I want anything else if the meat was rotten!!!!! Not to mention you really never know who is waiting on you because like 8 different people wait on you\nThe place has really gone down hill it's a shame", "aspect_word": "dinner, food, manager, meat, waiting, wait, place", "sentiment": "neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.9011, 0.7807, 0.8814, 0.8236, 0.5426, 0.4688, 0.4928", "emotion": NaN }, { "review_id": "jzGOQIhMmKIqzZSrFdyEqA", "business_id": "Gk6EoDA3Bd9LDnYhJe1WKw", "user_id": "niOrQ2vpqAYsQMGYdjAytg", "date": "2019-06-23 14:02:22", "stars": 4.0, "text": "This Starbucks is clean and new, although the tables could maybe be wiped down a little more frequently. The baristas are super nice and friendly! Unfortunately I think they forgot about my order and I ended up having to wait over 20 minutes for just a regular coffee. I was a little annoyed, but they sincerely apologized and then gave me a size upgrade which was definitely nice of them! The inside is small but most people tend to order to go. It's right next to the convention center, so most patrons tend to be people going there or from the hotel this Starbucks operates out of.", "aspect_word": "tables, baristas, coffee", "sentiment": "neg, pos, neu", "sentiment_score": "0.6837, 0.6489, 0.6320", "emotion": "neutral, neutral, neutral" }, { "review_id": "RxXpI5ftofgp7WGBAH-1ag", "business_id": "ViWlWxiCPd9DoxOKOtL-yQ", "user_id": "7Myg0GP3bR7Ra3xMTcE-jA", "date": "2018-10-26 04:01:28", "stars": 2.0, "text": "We came to this locations for my grandmothers 86th birthday. She wanted to celebrate with some of her grandchildren and great grandchildren. Usually i get the fiesta lime chicken and some spinach artichoke. I got the spinach and artichoke and it was watery so they took it back. The fiesta lime chicken was cooked just right. The rice was okay it had very little seasoning. We then ordered the desert which was like a apple crisp with vanilla ice cream and it was very good.", "aspect_word": "fiesta lime chicken, spinach artichoke, spinach, artichoke, fiesta, rice, seasoning, desert, with, ice cream", "sentiment": "neu, neu, neu, neu, pos, neu, pos, neg, neu, neu, neu", "sentiment_score": "0.4683, 0.4624, 0.4027, 0.4548, 0.3685, 0.4516, 0.3867, 0.4764, 0.5019, 0.3442, 0.4599", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "GsunH0Ps0-L_HWWGJfUF1Q", "business_id": "k2UBsjcz7qS3jQbkn_rxBQ", "user_id": "Lly8yjfZBz1EpAPlZal7og", "date": "2018-05-01 16:14:22", "stars": 4.0, "text": "It is your typical American Chinese with the emphasis on fresh. They do really well with the fresh here. Sometimes a little too well. The drive through is still a work in progress for the chain. Don't expect it to be in and out. Likely you will need to wait in the parking lot. Fear not they will bring it to you just with extra time. \nThis location is a bit tight with the traffic and can get busy for lunch. They have an app you can order ahead. But in my opinion it takes longer for them to check your order number than to just go in and order", "aspect_word": "Chinese, location, traffic, lunch", "sentiment": "pos, neg, neg, neu", "sentiment_score": "0.3931, 0.4406, 0.4603, 0.8439", "emotion": "neutral, joy, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "QyCrAyqU88LX1eI0B8basw", "business_id": "KFKzQpM3NtQAssAWFn9eLw", "user_id": "4aNDcxfsapPt98Lc3JlC-w", "date": "2011-08-22 02:00:15", "stars": 4.0, "text": "This place is currently remodeling so you have to look past the construction. I'm not much on reviewing a big chain place but this place always delivers. The steaks are always good and I love the sweet potatoes. It comes with wheat bread that's good. \n\nI do not like the chips and dip appetizer so stay away from that but do try the lobster dip cause it's amazing! \n\nOver all this is a good chain that always has good steaks and the beer is cold.", "aspect_word": "steaks, sweet potatoes, wheat bread, chips, appetizer, lobster, dip, beer", "sentiment": "pos, pos, pos, neg, neu, neu, pos, pos, pos", "sentiment_score": "0.7197, 0.6232, 0.4872, 0.3846, 0.4211, 0.2571, 0.3424, 0.6119, 0.3162", "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "oKbGXeNe8_sgKelpT1b-tQ", "business_id": "-RS_7SU42foCTItx4f3C6A", "user_id": "9DWbTDpenhyTumaCS04e4g", "date": "2017-02-20 07:49:36", "stars": 4.0, "text": "The management team sent me a message said that they have already talked with the management team of this restaurant and Siqin invited me back for a complimentary meal. Thank you for inviting but I will not be able to go back. But I really appreciate that they can give me the feedback. I am good now:)", "aspect_word": "management, meal", "sentiment": "neg, pos", "sentiment_score": "0.3098, 0.6929", "emotion": "neutral, sadness, joy, joy" }, { "review_id": "QD0TyZiGD3Ucbs6g_3DWuw", "business_id": "51yV__LuSawlYDNSYpvdfA", "user_id": "OCwLhS1CwFYwmzTnKpdkpg", "date": "2018-08-09 01:17:32", "stars": 3.0, "text": "I love Wendy's and have been a fan for a long time. Their burgers are quite tasty and I have always felt that they serve quality fast food. \n\nUnfortunately, this visit was not fast. I spent 15 minutes in the drive thru waiting to give my order. I was sitting at the speaker with a line of cars behind me. A couple of the cars thought I was holding up the line and when they left the line, they honked and yelled at me. The lady came on and told me it would be a few more minutes because they had a large order. They would not even take more order. \n\nWhen I finally was able to order, the food was delicious and hit the spot! I hope in the future, if they get a large order, they asked the vehicle to move up to a parking spot so others can order and get their lunch in a more efficient way. \n\nDon't worry Wendy's, I am still a fan and will return again for a tasty Dave's single with cheese.", "aspect_word": "burgers, food, lady, lunch, cheese", "sentiment": "pos, pos, neg, pos, neu, neu", "sentiment_score": "0.9211, 0.8669, 0.5360, 0.8483, 0.7798, 0.3106", "emotion": "joy, joy, sadness, anger, neutral, anger, joy, fear, neutral" }, { "review_id": "32qCcWwZoiV_zBsElvtowA", "business_id": "ncql7fwLPIDCIy2Ih-zlkA", "user_id": "aUfHihNL7CAVy4F_G-ztiA", "date": "2020-04-17 22:25:41", "stars": 1.0, "text": "Guys, I hate to give bad reviews, BUT, in this crazy COVID time I just have to share some thoughts. I know it was not essential for me to go to Lowe's today. So I ordered online with the intention of doing curbside pick up, as they had advertised. I pulled up, parked in the designated area, and called. And called. With no answer for 5 minutes, phone ringing off the hook. So I decided to go inside thinking it would take 5 minutes, they said my order was ready and it was only a small pick-up (again, non-essential, I know, I really regret going). I went to customer service and was completely blown away by the number of people in the store. IT WAS INSANE. More people than I have EVER seen in Lowe's. Then in order to be acknowledged by the people behind the counter I had to politely initiate my transaction. The worker who helped me seemed to have very minimal training as she didn't understand where the computer was telling her that my order was stored at. After 10 minutes the manager finally came over and told her my pick up was literally right behind the checkout counter. Then my entire order was not ready and it took another 20 minutes to get it together. Leaving me time to become very anxious about customers and staff VERY MUCH NOT keeping their 6 feet distance from each other and myself. \n\nOverall I DO NOT recommend visiting Lowe's at this time. They are not taking this pandemic seriously and I definitely learned my lesson to discontinue making non-essential trips.", "aspect_word": "Guys, service, counter, worker, manager, checkout, customers, staff, essential", "sentiment": "neg, neg, neu, neg, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.4341, 0.4845, 0.5321, 0.7649, 0.7964, 0.5524, 0.2948, 0.4069, 0.8622, 0.2711", "emotion": "neutral, neutral, neutral, neutral, sadness, sadness, surprise, surprise, surprise, neutral, surprise, fear, fear, neutral, neutral" }, { "review_id": "qTnIyTpMZi-WzF-aYJqSjQ", "business_id": "UcKbU6x4ucvNFslKBvXczQ", "user_id": "erbvb1HGwwNdslTYjvw-7Q", "date": "2014-12-11 05:08:02", "stars": 4.0, "text": "It's been awhile since I've been to fives guys for a burger. So today craving a burger for a late lunch I was driving by and decided to stop in. Ordered my burger, frys, and a small drink. Filled up my drink from the new cool beverage machine with multiple options! Super cool! Sat down with my incredibly delicious burger and my spicy cajun fries and thought to myself.... Why have I not come here for such a long time I thought to myself? Then I looked down at my receipt and realized I just paid $13.33 for a burger, frys, and a drink. Is that experience? Or am I cheap? I left very full which is a good thing because I'm out of money now. :)", "aspect_word": "burger, lunch, drink, beverage, cajun, fries", "sentiment": "neu, neu, neu, neu, neu, neu, pos, pos, pos, neu, pos, neu, neu", "sentiment_score": "0.8140, 0.7271, 0.8196, 0.7178, 0.6661, 0.6762, 0.4474, 0.7909, 0.3940, 0.3167, 0.4014, 0.7893, 0.7948", "emotion": "neutral, joy, neutral, neutral, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "ObAGo7jTTal-CJwX5wDK4w", "business_id": "pDInXOZ56x0oa4qI-YMSbA", "user_id": "JyzLjUFEIW3epNlHI6Oa6Q", "date": "2015-11-17 14:14:44", "stars": 4.0, "text": "This is my usual go to Starbucks that's located close to home. The location is large and spacious and has a great outdoor area. The drive through lane can get taxing at times, so pack your patience. The staff is generally very jovial and upbeat, which makes a stop here that much more pleasant.", "aspect_word": "location, outdoor area, staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.6231, 0.5525, 0.7726", "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "OZlv9tLnb6qLtY7G66LTLQ", "business_id": "h_Z-1d9Fwc_VHoWOYVen-w", "user_id": "NGGd_11d2RXR8wTurenLgg", "date": "2020-12-19 12:55:06", "stars": 3.0, "text": "I have to say this is the most strangely engineered Dunkin I've ever been to - the drive thru area, that is. It is on the corner of a building next to a very compact little parking lot. It's hard to explain, but the flow of the drive through is just plain weird. We were the only customers the day we pulled in and that seldom happens at any Dunkin. I don't think they get nearly as much business as other locations due to their crappy location. It's just not an easy one to pull in and out of. That said, the workers were nice and one of the ladies gave my dog a couple of munchkins. My dog didn't want to eat them, but it was still a nice gesture.", "aspect_word": "Dunkin, parking, flow, location, workers, ladies, munchkins", "sentiment": "pos, neg, neg, neu, neg, pos, pos, neu, neu", "sentiment_score": "0.3442, 0.6282, 0.6151, 0.3454, 0.6262, 0.7634, 0.4589, 0.4041, 0.3710", "emotion": "surprise, surprise, disgust, neutral, surprise, neutral, joy, joy, neutral" }, { "review_id": "o4GhHthqQZ7_L2RR6C4VHg", "business_id": "zuJmP1Uh8txOpGdwzZDOiQ", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2021-08-13 17:57:06", "stars": 4.0, "text": "First visit to this Panera just off the campus of The College of New Jersey. \n\nWalking in, the place was well kept with plenty of room to dine or simply order and take away. I approached the cashier while checking out their bakery products on the back wall and immediately in front of me behind glass. I went with an Everything Bagel, Chive/ Onion Spread and a thin Brownie that winked at me as I spoke with the cashier. Finally, a light roast java to wash it all down. \n\nWhen I spread it all out on my desk, I learned that I would do the spreading. No sweat, knife included. The bagel was fresh, but the soft variety, rather than the crisp chew I prefer. Still, it was acceptable and I enjoyed it. The Brownie was likewise soft, but nicely chocolatey throughout. Half was covered with powdered sugar, giving it a sweet kick without overwhelming the basic premise of these brown squares. Finally, the Joe was hot and tasty from the light roast, which I often like more than the stronger heavier darker roasts. \n\nBottom line, this was a decent late morning snack for a busy day, and I won't hesitate to visit again next time I am near The College.", "aspect_word": "place, Bagel, Onion Spread, cashier, roast, bagel, sugar, squares, roasts, snack", "sentiment": "pos, neu, neu, neg, neu, pos, pos, neu, neu, pos, pos, pos, neu", "sentiment_score": "0.5459, 0.3019, 0.3436, 0.2452, 0.2051, 0.6043, 0.4862, 0.2550, 0.2836, 0.3674, 0.3131, 0.1811, 0.4609", "emotion": "neutral, fear, neutral, neutral, neutral, joy, neutral, neutral, joy, fear, neutral" }, { "review_id": "GoFoXdGygM3SfAN6qLg_-Q", "business_id": "QrIV69RPS4LTpIwPoL22_w", "user_id": "FS9EWeUw1mWdw5cYF2Xykg", "date": "2009-06-08 18:26:10", "stars": 5.0, "text": "What can I really say about Applebee's... I'm a fan (some employees at the Center City location know me by name *shrug*), so a good review is not hard to get out of me.\n\nThey sent my annual \"Happy Birthday, Free Food For You,\" voucher last week, so Thursday morning, after a particularly sloshed birthday celebration, my brother, my sister, and I took our hungover tooshies to get some grub.\n\nWe split an order of boneless buffalo wings, then I went for the chicken fajitas, brother had the chicken penne, and sister had the A-1 Realburger. I was hesitant to taste the penne after the experience I had at Chammps, but, o.m.g. it was good. Everything else was just perfect, as always, but next time, I'm going for the chicken penne.\n\nSide notes: \n1- I am so weak over those Realburger commercials. (They make me want to run screaming up 15th Street and demand as much beef as they can give me as fast as I can shove it into my big, fat mouth.)\n2 - A tad annoying that my voucher always specifies the Aramingo location, when 15th Street is within walking distance, but, oh well. \n3- I think the hiring manager must be a woman, cuz those men/boys in there are BEE-YOO-TEE-FUL. And our waiter was a doll. Wanted to take him home with me. So sweet.", "aspect_word": "employees, Food, boneless buffalo wings, chicken fajitas, chicken penne, penne, beef, hiring, manager, men, boys, BEE, TEE, waiter", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5135, 0.5527, 0.3850, 0.4344, 0.4144, 0.3875, 0.3440, 0.2841, 0.5001, 0.4813, 0.5428, 0.5324, 0.2976, 0.2746, 0.6742", "emotion": "surprise, neutral, neutral, joy, neutral, fear, joy, neutral, anger, neutral, joy, neutral" }, { "review_id": "C23dCeGs4e_VMdXp0ZDjFA", "business_id": "ZzGTfIxIVpNP7PFbyeMAUw", "user_id": "12iozmUYN_gvAng9kMLs_w", "date": "2021-11-28 20:46:48", "stars": 4.0, "text": "This tiny kiosk Starbucks be cranking out some orders. I placed several orders and had to wait in line for each order. I was waiting for my family to come to that area of the mall so I could order exactly what they wanted with no problems. I wish I could have placed a mobile order but I couldn't figure out which location the kiosk was. \n\nAll of the staff at the kiosk were pleasant and they were hard at work. The kiosk gets lots of business so expect to wait and there isn't much seating near them so expect to stand. \n\nStarbucks \n3301 Veterans Memorial Blvd\nMall Kiosk\nMetairie, LA 70002\n\n\n(Review 633 overall and 177 in 2021)", "aspect_word": "staff, seating", "sentiment": "neg, neg", "sentiment_score": "0.5523, 0.5324", "emotion": "neutral, neutral, sadness, joy, neutral" }, { "review_id": "2yXGW_LXAuUpGTaI1lArww", "business_id": "Cc16fTxApkStrec2GSnFoQ", "user_id": "78oRLwy16K6Gxz8n5cczJA", "date": "2017-10-24 22:57:36", "stars": 1.0, "text": "DIRTY store and parking lot is like being in a demolition derby! Walked out for the lines were absurd on a Sunday afternoon. Plus who would want coffee from this coffee station, picture attached, looks like it hasn't been cleaned all week. Oh and the pumpkin spice was just spitting out hot water.", "aspect_word": "store, parking, lines, coffee, pumpkin spice, water", "sentiment": "neg, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.5065, 0.6567, 0.7616, 0.6424, 0.5084, 0.5883, 0.4780", "emotion": "neutral" }, { "review_id": "p26RjHu3boGiesWUgxwXpw", "business_id": "Bmyp9E2iedRAjv_oNmFVsw", "user_id": "0tBVHzvDXpCvm5h1cXm2oQ", "date": "2014-02-03 03:32:30", "stars": 1.0, "text": "Egnorant window girl it's amazing how these places stay in buisness and don't run them into ground with the people they let run there business . I order fry ice cold I go\nBack around she asked me for receipt I just left the window a second ago and u didn't give me a receipt !!\nCocky ignorant workers I'm done with Wendy's!!!!!!!!", "aspect_word": "workers", "sentiment": "neg", "sentiment_score": "0.6968", "emotion": "surprise" }, { "review_id": "3LE5mFr98t4hL_wa3k2JTQ", "business_id": "IzLC3D1KEVQqATiI1foY7A", "user_id": "QfRT_kE-eYlzbxCO81xctQ", "date": "2016-03-18 21:02:15", "stars": 1.0, "text": "On the what's the health app it said it clean a great rating... dang not when I went ... the bathroom was filthy ... I ordered the food and was just about to let the cashier know when she started bantering back and forth with I believe the manager ... then someone came from the back area with the most filthy shirt imaginable ... I walked out and kept my drink and fed the food to my friends dog! \nI could smell the old Greese when I was standing there... yuck I will never be that hungry!", "aspect_word": "food, cashier, manager, drink, Greese", "sentiment": "neu, neg, neg, neu, neu, neg", "sentiment_score": "0.5574, 0.6047, 0.8380, 0.5625, 0.7225, 0.4337", "emotion": "neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, disgust, neutral, neutral, disgust, neutral, neutral, disgust" }, { "review_id": "d8cV4LbA-6BuuFbLgLuy4g", "business_id": "jY7_9hXB6lA197qJmOuQPw", "user_id": "EP8o8JnQSI0WEkeodwA8lA", "date": "2013-10-14 04:04:25", "stars": 1.0, "text": "I need to apologize for my last review. I thought I was reviewing the one on theWest Bank. The East Bank one is just as bad as the other reviewers say. I am so sorry for getting the wrong one. Want a GOOD Pepboys, go over the bridge.The ones in Metairie were wankers.", "aspect_word": "Pepboys", "sentiment": "pos", "sentiment_score": "0.4984", "emotion": "sadness, neutral, disgust, sadness, neutral, fear, neutral" }, { "review_id": "3tObUyF5YEipbXVHhvyTVA", "business_id": "_SxovDwzgLhan_iWugUJ5Q", "user_id": "bIYVW14atDaygbDaIDWcvQ", "date": "2014-05-09 23:51:14", "stars": 5.0, "text": "I REALLY like this CVS, it is huge, the employees are always nice and they always have what I need. I also appreciate that they have a minute clinic which can save trips to the doctor. They have a larger selection of everything compared to other cvs stores and are 24 hours too!", "aspect_word": "employees", "sentiment": "pos", "sentiment_score": "0.8709", "emotion": "joy, joy, neutral" }, { "review_id": "4TFXMfCu7lU4CwjS1j6EMw", "business_id": "9UtZvfn_O1A7OWsaZfrzWg", "user_id": "szIZ_U6QG8lTWtctfuqvQg", "date": "2015-12-14 01:34:51", "stars": 5.0, "text": "Alright - so I know that Domino's is a national chain and a lot of people hate on it but they've been hooking it up lately with great pizza's and deals! We wanted pizza but hadn't tried Domino's in a while so we ordered online from this store and honestly, the pizza was really friggen' good. We got the Brooklyn style crust which actually does taste like NY pizza! \n\nWe've also enjoyed our interactions with the staff. Ordering online makes it super convenient for us lazy folks and I'm glad you can \"track\" where your pizza is at in the pizza-making process. \n\nWe've ordered a few times from here whenever we don't want to cook. Fast, convenient, yummy...I'm all in!", "aspect_word": "pizza, crust, staff", "sentiment": "pos, neu, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.7562, 0.4613, 0.6844, 0.4393, 0.4522, 0.6656, 0.4858, 0.5267", "emotion": "joy, joy, joy, joy, neutral, neutral" }, { "review_id": "E2BSPNF0c2LhwO-M7REUUw", "business_id": "G1vUqy1-vDsCbCFrZkFnuQ", "user_id": "YrqMUXI2-ZoB93zvbwDFhg", "date": "2017-03-08 00:21:17", "stars": 1.0, "text": "This is the worst McDonald's that I've ever been. They hire the most dumb employees and pay them pennies. I've been here twice and always messed up up my order. I ordered plain cheese burger for my 2 kids on their drive thru and even asked them at the window to confirm, lady said yes but when I got home gave me the one with condiments. Their strawberry smoothie tastes like urine tainted. Maybe their pissed and peeing on customers food. I hope they close this McDonald's down, they always fail and I suspect tainting food with human secreta.", "aspect_word": "McDonald, employees, burger, lady, condiments, strawberry smoothie, food", "sentiment": "neg, neg, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.5868, 0.8527, 0.4354, 0.5003, 0.2664, 0.3528, 0.4646, 0.7536", "emotion": "disgust, anger, anger, neutral, disgust, anger, neutral, neutral" }, { "review_id": "6KAwsrqIth9rf9TYIrVvUA", "business_id": "8g4lWyEEz4sZaPU3Y4LGww", "user_id": "2jCrH48LDG4c3ja4CLh0qg", "date": "2020-03-11 04:58:41", "stars": 4.0, "text": "This is my neighborhood Walgreens within walking distance and I always have a pleasant experience. They have parking in the back which is perfect since the neighborhood charges for street parking.\n\nYou can utilize the drive-thru pharmacy but what I appreciate most is the customer service here and the wide variety of items available.\n\nThey're open fairly late and take advantage of the register near the drinks and fridges!", "aspect_word": "customer service, drinks, fridges", "sentiment": "pos, neu, neu", "sentiment_score": "0.5148, 0.8044, 0.3364", "emotion": "joy, neutral, joy, surprise" }, { "review_id": "p9W1z6lWSY_-LcL-6V0KFw", "business_id": "WOGb0BiYpLSsySkEE6BSvw", "user_id": "gfQqQYI5_hCAGEHlHXIz2Q", "date": "2010-12-14 21:09:08", "stars": 4.0, "text": "I might rail against chain stores, but I do like Target. And this Target is really nice. It's well-stocked, organized, and clean. Their grocery is the best I've seen, with a lot of fresh produce.\n\nMore than anything, I appreciate this store because it's in my hometown. Mom has a place where she can drop in quickly to buy a few things. It's so convenient. In a town that didn't even have pizza delivery when I was a kid (the horror!), this store is a big deal.", "aspect_word": "grocery, produce, pizza, delivery", "sentiment": "pos, pos, neu, neg", "sentiment_score": "0.5212, 0.7394, 0.4386, 0.2501", "emotion": "anger, joy, neutral, neutral, joy, neutral, joy, surprise, neutral" }, { "review_id": "KvvUECf-pekHoAfyImRQ1g", "business_id": "HJ9qmwxI5-3YeKRoDbbulA", "user_id": "S5ucQRMLrspgfB8uEk8vvw", "date": "2017-01-28 04:02:17", "stars": 2.0, "text": "Decent food, service is slow. \nThe staff seemed to be weeded, despite the fact there was only 2 cars in the drive through and us in line.\nThey were out of the entree my mom wanted, but offered to bring it to the table when it was done. We waited and waited, and they never brought it. Went to ask, and there was a full pan waiting. The lady asked me why I was waiting, and gave me the entree without even making eye contact. Not ideal. Food was good, but customer service could use work.", "aspect_word": "food, service, staff, entree, table, waiting, lady, Food, customer", "sentiment": "pos, neg, neg, neu, neu, neg, neg, neu, pos, pos, pos", "sentiment_score": "0.8626, 0.7708, 0.8471, 0.6461, 0.6651, 0.2213, 0.6880, 0.4084, 0.7078, 0.4721, 0.3807", "emotion": "neutral, sadness, surprise, anger, neutral" }, { "review_id": "O-Tg_Fnpviszk0HxunXvYw", "business_id": "fq2r7qCmyxOQ0NHPRjOhlw", "user_id": "MwRvyUci8cJo6fPw_9ekcg", "date": "2014-12-07 19:24:35", "stars": 3.0, "text": "Came her on Sunday at noon, tired from work the night before, just wanting to sit and enjoy my sandwich. Food was great, restaurant was very clean, but all I could hear was what sounded like the manager on duty yelling at the crew about boxes, complaining about the night crew, and cursing. I would be very upset if I had my goddaughter with me and she had to hear that language. This is the first time I've had an issue here.", "aspect_word": "sandwich, Food, manager, crew", "sentiment": "neu, pos, neg, neg, neg", "sentiment_score": "0.5712, 0.7317, 0.8826, 0.5729, 0.5680", "emotion": "neutral, anger, neutral, neutral" }, { "review_id": "TfxjfjHKzhABhFXziiVOxw", "business_id": "RtLLeO8A5QPLpMABVFy-QA", "user_id": "lRRuTimITgwzoXLIM3g9qw", "date": "2021-07-08 20:00:50", "stars": 2.0, "text": "Imagine going to a relatives home, who you haven't liked your whole life. This relative just breathes nastiness and has an aura of negativity... glowing 24/7. That aura doesn't dim or turn off, even when guests enter the home... Well that's what it was like when I visited this Wing Stop in Deptford.... I really had every sign not to enter this place. I sat in my car watching this chaotic scene from my car. But it's a fairly new business, so I ignored the optics and went in anyway.... I couldn't believe the unprofessional manner that was going on here... Barking out orders at the employees and the customers. \nI completely understand the limits inside during Covid. But you can't be talking reckless to the customers as if they weren't paying for a service. \nAs for the wings, they were cooked well. But wasn't worth the inconvenience.", "aspect_word": "scene, optics, manner, employees, service, wings", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4032, 0.4835, 0.5110, 0.7794, 0.4470, 0.5790", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, anger, fear, neutral, neutral, sadness, neutral" }, { "review_id": "-M7k8TCPgCrPBSzEnl7tqg", "business_id": "YqLNSVl9wwmXw6NKEqjsRw", "user_id": "gaMPz4Efb2uCdBLcS0oDBg", "date": "2016-03-19 16:58:20", "stars": 3.0, "text": "The staff was friendly and the service was fast, but the food was mediocre at best. I ordered a simple double whopper combo. The fries were cold and stale, the edges of the bun were hard, and the vegetables on the burger were warm and wilted like the burger had been under a heat lamp. Overall it wasn't totally inedible, but I definitely expect more for a fast food place that charges almost $10 for a combo meal.", "aspect_word": "staff, service, food, fries, bun, vegetables, burger, combo, meal", "sentiment": "pos, pos, neg, neg, neg, neg, neu, neg, pos, neu, neu", "sentiment_score": "0.8264, 0.8264, 0.7826, 0.8003, 0.3935, 0.5975, 0.4294, 0.5584, 0.3074, 0.4118, 0.5194", "emotion": "neutral, disgust, neutral, neutral" }, { "review_id": "dpYVunkZHCwE-t_pNOX3Jw", "business_id": "KOfgkk4O91DV320HhonBEw", "user_id": "Kj-u8Yq1d3mLKitWsDAxpg", "date": "2008-04-30 12:19:59", "stars": 3.0, "text": "I will start with the positive, the food is made from scratch, all day long. It is comforting food that your Grandmother made and is hard to find, when eating out. The chicken & dumplings is a favorite, as well as their famous meatloaf. They peel, cook and mash their potatoes. They have a wonderful thing called a hash brown casserole, loaded with cheddar cheese and onions. \n\nThey make biscuits all day long and you can have them with a sausage gravy. They have one of the best bacon cheeseburgers I have ever had and absolutely the best reuben sandwich. They have a pancake or french toast breakfast that includes eggs and meat. Oh, they do have the best bacon, I have ever had, It is thick sliced apple wood bacon. Yum..getting hungry here..anyway...\n\nOn weekends they can be packed and the food takes a bit of time, but they have a store, that people shop in or checker tables too, well you know, play checkers! . Service is fair to wonderful, depending on who you get. Right now they are running a Southwest chicken special, that is sooo good! Oh and they have good mac & cheese. \n\nDesserts are homemade, breakfast is served all day long from opening to closing. If you have a hankering for turnip greens or pinto beans or fried okra or catfish grilled or fried, look no further! if you like a good fish fry on Fridays they have the best battered fried Cod I have ever had!", "aspect_word": "food, chicken & dumplings, meatloaf, potatoes, hash, brown, casserole, cheddar cheese, onions, biscuits, sausage, gravy, bacon cheeseburgers, reuben sandwich, pancake, french toast, breakfast, eggs, meat, bacon, wood, checker tables, Service, chicken special, mac & cheese, Desserts, greens, pinto beans, fried, okra, catfish grilled, fish fry, battered, fried Cod", "sentiment": "pos, pos, pos, pos, neu, pos, neu, pos, neu, neu, pos, neu, pos, pos, pos, neu, neu, pos, neu, neu, pos, neu, pos, neu, neu, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.8284, 0.8251, 0.5539, 0.5799, 0.3073, 0.3523, 0.3791, 0.4613, 0.4718, 0.3527, 0.4839, 0.4214, 0.4211, 0.5301, 0.4971, 0.4303, 0.3805, 0.3833, 0.4243, 0.4575, 0.6745, 0.3683, 0.3799, 0.4513, 0.2693, 0.4530, 0.3488, 0.5787, 0.4140, 0.4231, 0.5672, 0.4599, 0.4162, 0.5104, 0.4304, 0.4769, 0.4371, 0.3998, 0.2642, 0.2551", "emotion": "neutral, joy, joy, neutral, joy, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "fGRwYIANhoFQ5o3Gs3blww", "business_id": "kXGMkjRsc3srvRVOPEx2_w", "user_id": "JsmxNqjfPN_4RT7CpauUHw", "date": "2010-03-16 14:57:34", "stars": 3.0, "text": "Domino's used to be the pizza you order when you have to feed people you don't like. Now it's the pizza you order when nothing else is open.\n\nDomino's has been advertising their \"new\" pizza so I figured I'd check it out since I was stuck indoors from a recent snowstorm. I ordered from Dominos.com after I found a good promo - 2 Mediums with 2 Toppings for $5.99 each. It was easy to order and the Website even had a status bar showing where in the baking/delivery process the pizza was. It took about 45 minutes for the pizza to arrive after ordering, which may be longer than normal because of the snow on the roads.\n\nAs far as the pizza, it was decent, which is an improvement. The size of the pizza was larger than before. We ordered the new garlic style crust, it tasted good, but my hands were covered in greasy garlic while I was eating. Still, Domino's new pizza has notably improved.", "aspect_word": "pizza, delivery, garlic, crust", "sentiment": "neu, neu, pos, neu, neu, neu, pos, neu, neu, pos, pos", "sentiment_score": "0.5907, 0.5121, 0.3264, 0.4678, 0.5189, 0.6220, 0.4447, 0.3715, 0.2943, 0.2836, 0.3833", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral, neutral" }, { "review_id": "l7FUou7tAo-6HqUqfEemJA", "business_id": "U0egmlRzMifqF3ct4k7blw", "user_id": "F8wJVQrOppgOwSXU08mTdA", "date": "2021-07-23 22:05:19", "stars": 5.0, "text": "A big thank you toTonya who helped me get a package back to Amazon without any of the information I needed today. She patiently waited for me to call home for our Amazon\npassword, helped me find my shipping label, printed it and sent it on it's way. \nThis is the only store I will use in the future.\nShe is an awesome employee.", "aspect_word": "employee", "sentiment": "pos", "sentiment_score": "0.7138", "emotion": "joy, neutral, neutral, joy, neutral" }, { "review_id": "aVxWD2uNgyAYdI1hmInHkA", "business_id": "ZzMaRyk3hZBWkPjcsPC2zA", "user_id": "Qu2e0e_M-Nzd1Sn87VLQUQ", "date": "2013-10-12 16:50:55", "stars": 3.0, "text": "I stopped in here on the way home from a bike ride to buy light bulbs for the kitchen, basement, and porch. (we have a few bulbs out around the house!) \n\nI never expected to spend $93 on light bulbs, but that's what my bill came to. (crazy!)\n\nThe 3 star rating isn't a reflection of the prices though. I bought roughly 25 bulbs, so I cannot complain too much. \n\nThe 3 stars is more because of the fact that I never use this place. It's hard to rate a place based only on a major light bulb purchase. However, as easy a purchase as it should have been, I spent a long while looking at bulbs and trying to find the bulbs I needed. I never did find the bulbs I wanted, partially because the selection was so large that I couldn't decipher the differences between them all. I wanted a simple 75 or 100 watt equivalent ecobulb, but only found the 60 watt versions. After ten minutes of NOT finding what I wanted, I picked up the 60 watt bulbs and headed out. They will serve their purpose, but they weren't what I wanted.", "aspect_word": "kitchen, prices, bulbs, selection", "sentiment": "neu, neg, neu, neu, neu, neg, neu", "sentiment_score": "0.5506, 0.6754, 0.4117, 0.4112, 0.3700, 0.4284, 0.2298", "emotion": "neutral, surprise, surprise, neutral, surprise, neutral, sadness, neutral" }, { "review_id": "ytOvbxMg4tsk3FhnEKxaZA", "business_id": "5AliYk_XYNEu271Sz7EUbw", "user_id": "ntOtORHKYXbx9kpO5N2vKA", "date": "2018-01-15 02:35:06", "stars": 4.0, "text": "When it comes to Starbucks I expect two things, a friendly barista and a tasty drink and this location has been very good to me on the occasions I have visited. I have visited inside and thru the drive thru and the baristas I have spoken to have been friendly and helpful when making my purchases. \n\nI love that they have a drive-thru because when it's cold you can stay in the warmth of your car while waiting for your delicious beverage or tasty treat.\n\nHappy sipping!", "aspect_word": "barista, drink, location, baristas, beverage", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8379, 0.3543, 0.8278, 0.6268, 0.5160, 0.6515", "emotion": "joy, joy, joy, joy" }, { "review_id": "xce8Wl8hNZl_6WE0mdfbuQ", "business_id": "UtABCTNWNw19ilPS5USErw", "user_id": "3CLNawh-fgT-vpFKIVDQuQ", "date": "2016-08-16 20:52:20", "stars": 2.0, "text": "This location was right across the street from my hotel. I was really craving some onion rings. \n\nThose onion rings were the only thing saving my rating from being 1 star.\n\nIt was dirty, there were flies all over the place, busy, and it seemed like only 1 person was working. I knew there were more though because I hear d laughing from the back. Why didn't they come up and help?\n\nIn addition to the onion rings, I ordered some teriyaki chicken which was cold, and a vanilla milkshake.... Which never came.\n\nI basically paid 12 dollars for onion rings. :-(", "aspect_word": "onion rings, onion, rings, teriyaki chicken, vanilla, milkshake", "sentiment": "neu, neg, neu, neg, neu, neu, neg, neg, neu, neu", "sentiment_score": "0.3799, 0.4593, 0.3446, 0.3620, 0.4822, 0.3564, 0.4488, 0.2093, 0.3620, 0.4257", "emotion": "neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "Potvpg1qMOwk1ieZPcCSHA", "business_id": "rNd0h7u9rriHjw4G4Z2Y8w", "user_id": "PI27frhr9scegHUocAjJnQ", "date": "2018-02-28 20:04:41", "stars": 4.0, "text": "Wow this location gets crazy busy at lunch hour, I have seen the drive-thru line 40 cars waiting! No matter how long the lines, compared to ANY of the other fast food places, this one is by far the quickest moving. Not sure if this is a chain or not, but I would like to own this location someday. The only downfall is the parking lot gets filled fast and I usually have to park at Home Goods next door and walk over, that and getting out is hard because there is no traffic light. The menu is very simple, just chicken sandwich which is very good and waffle fries, they also have good milkshakes.", "aspect_word": "lunch, waiting, lines, parking, menu, chicken sandwich, waffle, waffle fries, milkshakes", "sentiment": "neu, neg, neg, neg, pos, pos, pos, pos, pos", "sentiment_score": "0.6294, 0.4048, 0.5819, 0.5250, 0.6672, 0.6812, 0.7490, 0.5791, 0.5623", "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "yIFDb6v4ERjks4pGRgRfMw", "business_id": "EqHycj5G9BcQHmVgF91aPw", "user_id": "iVQiaw2jme-zJl0Syk-YaQ", "date": "2016-06-15 00:48:39", "stars": 5.0, "text": "I'm a regular at this location, I love Panda Express and they always are on top of their game at this location. Food is always hot and fresh no matter what time of day. Vicki is always the lady who takes care of me and she is another reason I always come back she is very hardworking and very kind. As long as Vicki is employed there I will be a regular customer. I hope that Panda Express can show her the appreciation she deserves. She's always working hard to improve the experience of customers here.", "aspect_word": "Food", "sentiment": "pos", "sentiment_score": "0.8223", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "GhvEs__E-7yEnEB7OnNLCQ", "business_id": "lhsWv1fxNytmAyuSBh93pg", "user_id": "IJQbw3-hf3q4Wib8Q21eVA", "date": "2014-07-14 20:19:50", "stars": 1.0, "text": "Have you ever spent 4 hours waiting for a ride? I have! This enterprise was the most unprofessional, rude, and completely ignorant group of people. After calling first thing in the morning for a rental, I received a call 2 hours later stating that they would pick me up in a half hour. The location is approx 3 miles away. I waited 4 more hours and called back and they stated that they were on their way. There was no apology or remorse on their end for having me wait so long and making me miss my physical therapy session. Please do yourself a favor and use someone else. I can't imagine going here ever again!!!!", "aspect_word": "ride, wait", "sentiment": "neu, neg", "sentiment_score": "0.4885, 0.5414", "emotion": "anger, neutral, neutral, sadness, anger, surprise" }, { "review_id": "jz5Z6D7uM9qjrJMSUDneWw", "business_id": "mbO9fm8a1Y8FCLUyPHJ98A", "user_id": "XGulqP-P8bLa8Q1mJk7t7Q", "date": "2016-09-29 18:35:52", "stars": 1.0, "text": "This has to be the worst experience I've ever had at a Burger King. Went through the drive-thru to get breakfast for my son. These people didn't put any utensils in the bag. Then to add insult to injury the woman working the drive-thru took orders and handed them out while sitting down. I literally had to stand while in my car to reach over and get my bag. Not once did she even attempt to stand up or assist. Just utterly ridiculous. I will not be returning. I wish I had my receipt. I definitely would have taken the survey.", "aspect_word": "breakfast, woman", "sentiment": "neu, neg", "sentiment_score": "0.8776, 0.5926", "emotion": "disgust, neutral, disgust, anger, disgust, sadness, sadness, neutral, neutral" }, { "review_id": "hxvBFBKLAe-fhdGNkaiUwg", "business_id": "MXJuPfFJd-xY0tX39RiYtw", "user_id": "4_qLiAWJElV_pGrnfdnQEg", "date": "2008-06-03 20:22:16", "stars": 3.0, "text": "Eh, it's KFC.....Everything was cool with this place but for some reason and I'm starting to pick up on it with another location......\n\nIt seems like even when you're the only customer, whether you drive-thru or walk inside, it still takes a good 15 minutes to get your food. \n\nI thought this was supposed to be a fast food place? I know there's nothing fresh here so why the wait?", "aspect_word": "food, wait", "sentiment": "neu, pos, neg", "sentiment_score": "0.7477, 0.3379, 0.6997", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "SmXmPAyIvpsWF4xlqL3SjQ", "business_id": "Dtbb1K8VpVKPrLVGOYUMNg", "user_id": "RqQgyL6xKO_AKVcAQYQtIw", "date": "2017-04-29 22:05:34", "stars": 1.0, "text": "This is by far the worst Jiffy lube I have ever been to. After trying to convince me I needed a new air filter and cabin filter I explained I was a aircraft mechanic and had just replaced both within the past twenty four hours the dumb ass started trying to sell me a handful of other products, even had balls to tell me I should replace my fuel filter every month!!! Totally a sorry unprofessional jiffy lube who is destroying to corporate brand. I will never go back to this establishment", "aspect_word": "lube, fuel filter", "sentiment": "neg, neg, neu, neg, neg", "sentiment_score": "0.6212, 0.5709, 0.3281, 0.6174, 0.5213", "emotion": "disgust, sadness, neutral" }, { "review_id": "mHAYUezdJypvIgHGniyuyQ", "business_id": "1CCmUIlkubqB-Rp_VRJarQ", "user_id": "1hoF80pJZVT6qBq0S1RFtw", "date": "2010-03-06 02:34:08", "stars": 5.0, "text": "I love this post office! The ladies that work the counter make you feel like family. \"Well, how are you doing today Sir?\" They had me at \"hello.\" The best customer service I've ever received. I still find myself driving across town just to pick up a stamp or two from this post office.", "aspect_word": "ladies, counter, customer service", "sentiment": "pos, neu, pos", "sentiment_score": "0.5872, 0.5540, 0.5725", "emotion": "joy, surprise, joy, surprise, neutral" }, { "review_id": "9WrYo7jWVtS02sCNNo22Lw", "business_id": "_5xODDATgNfz7rNYdtLmrw", "user_id": "eb7GP7R4IoFzToq7MytJJA", "date": "2016-02-01 17:15:44", "stars": 5.0, "text": "This was our first time here- wow! We will definitely be back!! Our waitress, Kristina was AWESOME, she was friendly, engaging, we never had to wait for anything and by the end of our meal she felt more like a member of the family-- in our opinion, she totally went above and beyond!!\nThe food was hot and fresh- what more could you we ask for? The pancakes were soft, fluffy and hot, eggs made just the way we ordered them and the coffee was perfect! An overall wonderful experience!", "aspect_word": "waitress, meal, food, pancakes, eggs, coffee", "sentiment": "pos, neu, pos, pos, pos, pos", "sentiment_score": "0.8259, 0.7672, 0.8061, 0.7167, 0.6664, 0.8128", "emotion": "joy" }, { "review_id": "yFcocpYcUnX14mTd6fGA8g", "business_id": "6Pu5MKIWbn6FO-oebSSrYQ", "user_id": "kFtpOzWygqAENd6oKrkefw", "date": "2020-04-13 19:11:54", "stars": 4.0, "text": "Sunday brunch done right! That is, if you make reservations ahead of time like we did. We walked past crowds of people waiting for a table as we checked-in and felt eyes on us as we were led directly to our table. I mean, come on, we were seated right in front of the live jazz band. We scored big time. The energy was to say the least, electrifying while the place was sprawling with a swanky full bar as the main focal point. \n\nOur server and the rest of the staff truly embodied that southern hospitality which made us feel right at home. Impressively, drink and food orders were taken and served in a timely manner despite how busy they were. \n\nKicked-off our palates with half a dozen of Grilled Lemon Blue Point Oysters which I expected to be similar to New Orlean's Felix's chargrilled oysters. Verdict? Let's just say getting them fresh would have been ideal. \n\nPasta in brown butter topped with two beautiful sunny side up eggs, goat cheese, and pine nuts was hard to pass up on especially when mixed with bacon lardons. A really delightful dish full of comfort. I highly recommend if you have a love for noodles like me.\n\nI thought it couldn't get any better. One bite of the Crab Cake Hash sent me to euphoria. Chunks of crab meat were uber sweet and try pairing it with their delicious hot sauce for that extra \"umph\". I should've bought a bottle of that hot thing. \n\nNot too shabby for our first meal in Nashville.", "aspect_word": "brunch, reservations, table, energy, place, bar, server, staff, hospitality, drink, food, Grilled Lemon Blue Point Oysters, chargrilled, oysters, Pasta, butter topped, eggs, cheese, nuts, bacon lardons, dish, noodles, Crab Cake Hash, Chunks, crab meat, hot sauce, bottle, meal, Nashville", "sentiment": "pos, neu, neu, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.4836, 0.6348, 0.7498, 0.5923, 0.4283, 0.3748, 0.4427, 0.6703, 0.8145, 0.6947, 0.3822, 0.4777, 0.3647, 0.2943, 0.4308, 0.3102, 0.3317, 0.2521, 0.3755, 0.3039, 0.3205, 0.7843, 0.3750, 0.4462, 0.2324, 0.3118, 0.4104, 0.4563, 0.4940, 0.7749, 0.2894", "emotion": "neutral, fear, joy, joy, joy, neutral, neutral, joy, joy, joy, surprise, joy, joy, neutral, fear, neutral" }, { "review_id": "dlMru5z6KRFH5oZTKB5UXQ", "business_id": "JyYT5phFLg3BESNL-WXf4Q", "user_id": "C3Hpsx_eDfeSmxEc1HBzpA", "date": "2015-09-01 03:06:47", "stars": 3.0, "text": "Usually Starbucks are just known as Starbucks. However, we're unique in St. Louis and this location is often called \"the Starbucks that used to be a bank.\"\n\nIt's pretty much your standard Starbucks with a bit more seating than normal. They have a few patio tables and a a decent amount of indoor seating. You'll see an abnormal amount of students studying here. I don't think there are many colleges nearby so I suppose they're high schoolers? \n\nAnyways, I don't really go to Starbucks very often but this one ain't so bad. Except if you're into drive throughs....CAUSE THERE AIN'T NONE!", "aspect_word": "seating, tables", "sentiment": "pos, neu, pos", "sentiment_score": "0.2687, 0.5327, 0.2370", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "fw2NpswFyPMWh2Ly577h5Q", "business_id": "ef-uoHTDLBaoDZrc-MOtSg", "user_id": "HG2w69bdx0qGdyl0JDL62A", "date": "2015-11-19 21:05:11", "stars": 5.0, "text": "My wife and I are from out of State visiting relatives for Thanksgiving for a week as we have done for several years. We frequent this location often during our visit. \n\nKeep in mind this is McDonald's and compared to many that we have seen in various states, I feel this one is exceptional. It is very clean with quick service and the staff was very friendly and courteous.", "aspect_word": "service, staff", "sentiment": "pos, pos", "sentiment_score": "0.7833, 0.8166", "emotion": "joy, neutral, neutral, joy, neutral" }, { "review_id": "CHI32k2VTz4LY_zGEc7hkg", "business_id": "GCRJBYK6NF681K4qZa50Yw", "user_id": "V2tgfuKrpa06jNfnbkeUcA", "date": "2017-07-23 19:41:34", "stars": 1.0, "text": "I am really considering never going to Walgreens ever again after my experience here today. I decided to take advantage of a photo special they were running and after spending over an hour cropping and picking out the perfect pics to start a photo album of pics of my boyfriend and me. I was so excited to see them and start our photo album. The pictures were absolutely atrocious, seriously shame on Walgreens for their quality control EVERY SINGLE PHOTO was awful! Either our faces were completely cut out or the color was washed out and looked like total crap. Some were completely blank! When I made a comment about how our faces were cropped or of half the pics the person behind the counter blamed me for not cropping them properly on my computer!! You have seriously lost a customer Walgreens, you need to step it up for sure.", "aspect_word": "quality, color, counter", "sentiment": "neg, neg, neu", "sentiment_score": "0.5525, 0.5079, 0.5202", "emotion": "fear, joy, joy, disgust, surprise, neutral" }, { "review_id": "uwCGCi-1ntl2z_Z-tc8J1Q", "business_id": "mUakb7OfnYsvKMykl9qxRw", "user_id": "WMRps9EKpufdME9nA67cRA", "date": "2017-12-26 17:37:50", "stars": 4.0, "text": "Brand new Burger King just opened today 12/26/17! Being brand new it's very nice. Of course, it's clean, the staff are very nice, and just like other BKs the food is good. It was nice and cozy on this cold winter day, because they had the heat on unlike most fast food restaurants do. It's also quite roomy in this BK compared to most of the newer BKs. Can see my family & I revisiting this BK again.", "aspect_word": "staff, food", "sentiment": "pos, pos", "sentiment_score": "0.8915, 0.8557", "emotion": "surprise, neutral, joy, neutral, joy, neutral" }, { "review_id": "_9OmG1r3YylvZhcFWiyMGQ", "business_id": "Eb8LrlDzv1vMX8KC6QDDpQ", "user_id": "SsZiFqajPAO5LEOqQLCwPw", "date": "2020-01-30 17:29:43", "stars": 5.0, "text": "Haven't been to a Jimmy Johns in awhile so I stopped in and wasn't disappointed at all. The place was spotless and smelled clean. They were very short staffed, only 2 people at the time and it seemed as if one of them was being trained. The sub still came out \"freaky fast\" and was delicious as usual. $11 for a big sub chips and a drink. You can't go wrong, I shouldn't say this being from Florida but some of their subs are better than Publix", "aspect_word": "place, sub chips, drink, subs", "sentiment": "neg, neu, neu, pos", "sentiment_score": "0.4849, 0.3377, 0.6979, 0.5833", "emotion": "sadness, joy, neutral" }, { "review_id": "e44xokdLPFwniqvTW2mq0g", "business_id": "i8F7QkAedeIvcSN81evTRA", "user_id": "Bk__KP-CzbnqKpEKdtKEGg", "date": "2019-09-25 12:19:48", "stars": 1.0, "text": "This is so disappointing! This Subway location used to be the best\nand even when their air conditioning went out over one of the hottest summers, and was out for over a month, we were met with smiling faces and friendly people. They had a person come over from Sarasota to help out and he was great and the usual lady that works there, who always tells us to \"have a blessed day\" is great!\nThese days it's a different story. There is a woman that works there, that is beyond rude. My husband ran in to get a sub a few weeks ago and she was talking on her cell phone the entire time he was placing his order and she was making his sub. The same woman was there on my recent visit and was not behind the counter, but sitting at a table with another woman and a small child, playing around with her cell phone. When I walked in, she got up and went behind the counter, but she was not nice and definitely not happy that there were customers coming in.\nShe put her phone down and grabbed gloves without washing her hands. Normally I would have asked this person to wash their hands (and I have, at this location to another person years ago) before putting gloves on, as they have to reach into the the pack of plastic gloves to pull them out, not guaranteeing which side of the glove is up or down. I did not this time because she seemed to be really annoyed already.\nNeedless to say, the sub I purchased is in the garbage because I was not taking a chance of getting sick.\nI will not be going back here again while that lady is working.", "aspect_word": "air conditioning, sub, counter, table, gloves, pack, glove, lady", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.2937, 0.5524, 0.6645, 0.5330, 0.4476, 0.5033, 0.3029, 0.4703, 0.3577, 0.2120, 0.3096, 0.4007, 0.6568", "emotion": "sadness, disgust, surprise, sadness, disgust, neutral, anger, disgust, neutral, neutral" }, { "review_id": "zTUDoe1VY_7ySjvf734wkw", "business_id": "Kgxmyd6epSRqTJGl8EtEwg", "user_id": "ze71GtONF2s9BBUB4z-huw", "date": "2009-10-31 19:26:04", "stars": 5.0, "text": "I love this Starbucks! The staff is always super-friendly and accomodating. They even re-made me a drink one day...but I think that's the SB promise. I like this SB as a place to meet up with friends because they have a nice outdoor patio and lots of comfy spots inside, too. I never feel rushed or bothered. My only complaint is that there isn't always enough parking.", "aspect_word": "Starbucks, staff, drink, outdoor patio, spots, parking", "sentiment": "pos, pos, neu, pos, pos, neg", "sentiment_score": "0.4450, 0.9035, 0.8061, 0.4485, 0.5243, 0.6537", "emotion": "joy, neutral, neutral, neutral, neutral, joy, anger, sadness, neutral" }, { "review_id": "1X865T0uS503CP_uFKVQhw", "business_id": "1DEhsFgPkV64cwWy6SDH2w", "user_id": "rNqxPsd008ntFmfVoLu3kw", "date": "2019-09-01 03:46:45", "stars": 4.0, "text": "Dear Burger King,\n\nLet me start by saying there as over a two year period where I frequently passed Burger King and didn't glance back. \n\nBut, something changed. \n\nThe impossible whopper was added to the menu and I couldn't have been a happier.\n\nAt first, I wasn't sure if I should go and try the new menu item. I did and it was delicious. \n\nIf you are skeptical, you should try the item. While it has been a while since I have had a whopper I can tell you this- the impossible whopper was so good, I had to double check it was the item I ordered. The plant based burger was tasty and with the regular fixings that the original whopper has, it was a trip down memory lane. The vegetables were crisp, the hamburger buns were perfect, and even my side of onion rings were crisp and delicious. \n\nSo Burger King, you have made this vegetarian a very happy one.", "aspect_word": "whopper, menu, plant, burger, vegetables, hamburger buns, onion rings", "sentiment": "neg, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.3672, 0.8033, 0.7031, 0.4956, 0.5892, 0.5591, 0.4811, 0.3347", "emotion": "neutral, fear, joy, fear, surprise, joy, joy, neutral" }, { "review_id": "OODETLWHSSdx1bwOLKOpRQ", "business_id": "pl5Hwd4BO9fSVKAizHE3yw", "user_id": "TrFxVDCCwBXhn7hsdn_fQA", "date": "2016-04-21 19:11:50", "stars": 5.0, "text": "I've got love for Chick-fil-a. This is probably the only fast food place I feel comfortable eating inside the establishment. The tables are always cleared and cleaned, the employees are pleasant and helpful when needed. This chick-fil-a pays close attention to details that would make a dine-in experience stand out from the rest. For example, their bathroom doors handles are situated where you can use your forearm to open it instead of the hands you just washed, they provide bleach wipes if you would like to wipe the table yourself, they deliver the food to your table and ask if you would like anything else, they have employees roaming the dining area refilling drinks etc. Love their little extra touches they provide and it does not go unnoticed! \n\nThe food is fresh, sauces (of which you can have as many as you would like!) are good, and if you get a salad, ALWAYS get that avocado chili ranch!! Don't bother with boring soda, get their lemonade, its the best around!", "aspect_word": "food, tables, employees, doors handles, table, dining, drinks, sauces, salad, avocado chili ranch, soda, lemonade", "sentiment": "pos, pos, pos, neu, neu, neu, pos, neu, neu, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.5116, 0.3798, 0.8014, 0.3604, 0.5276, 0.6864, 0.5199, 0.6535, 0.3576, 0.6423, 0.5581, 0.7291, 0.4021, 0.4309, 0.3354", "emotion": "joy, joy, joy, neutral, neutral, joy" }, { "review_id": "4dgfCtMFl6HRyVZYtoW18g", "business_id": "9jRpnzdxl6odjRMawgauWA", "user_id": "6uNH0CIK0uNGpCTg_O9HMw", "date": "2018-07-11 12:11:45", "stars": 3.0, "text": "This is my 5th visit at this location and every time I come here there is never anyone in place at the first window to take payment. Assuming I should drive to the 2nd window to complete the payment and pick up food, I'm always asked to reverse my vehicle to the first window, Which presents a hazard given that I cannot see if there is a car coming from around the corner from placing an order. I will say that the food is always fresh, fast and everyone is always friendly. However from my several experiences, it appears that the customer presumed to wait at the first window until someone decides to show up and take your money.", "aspect_word": "food", "sentiment": "neu, pos", "sentiment_score": "0.7312, 0.8385", "emotion": "neutral, fear, joy, neutral, neutral" }, { "review_id": "kkuSaJ9d0UqhRdmzjaTQuQ", "business_id": "6xMo7GodnX_7OzvIo9WFWg", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2015-01-08 19:53:09", "stars": 3.0, "text": "We had a very nice and extremely reasonable meal of wings on \"Wing Wednesdays\" (60 cents per wing - and we ordered 16 of them).\n\nThe wings are better than the pizza and come in 3 varieties - Traditional Bone-in, Bone-in Breaded and Boneless. (We got traditional with Honey BBQ sauce (a little too much sauce) and Blue Cheese (or ranch). The wings are smaller and not as good as Hooters - but they were so cheap!\n\nNO CELERY - that is very bad.\n\nMeanwhile, our server Jackie was a doll and treated us well. For $18.50 for dinner for two - including tax & tip it was a junk-food fest.\n\nStay away from the greasy Pizza Hut Pizza - but do consider \"Wing Wednesday\" - oh and BYOC - Bring your own celery.\n\nPLEASE GET SOME CELERY STICKS!", "aspect_word": "meal, wings, BBQ sauce, sauce, Cheese, CELERY, server, dinner, Wing", "sentiment": "pos, pos, pos, neu, neg, neu, neg, neg, neg, neg, pos, neu, neu", "sentiment_score": "0.8750, 0.5300, 0.6964, 0.5047, 0.3305, 0.3465, 0.3914, 0.4672, 0.3539, 0.3214, 0.5748, 0.8934, 0.4587", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "sXZEg_yJjwf_1mRYbqj7cw", "business_id": "tCGpcAnAiZNs0OM2o_Um6w", "user_id": "ON03ve58v1Nbn8QPZFm-bA", "date": "2015-06-26 20:55:01", "stars": 2.0, "text": "I have been trying for over two weeks to get reimbursed for the portion of my car rental that a repair shop is supposed to be covering. I've talked to managers in person and talked to at least three different people on the phone. Each time, they say they will call me back but never do. \n\nAll of this on top of getting a smelly, dirty car to begin with. Seriously, it was disgusting--like a bunch of college kids had just brought it back from Bonnaroo. I had to go to the Enterprise office at the airport to get a clean car. \n\nIt's a shame that I have to write this because my first experience here was actually really great.", "aspect_word": "managers, car", "sentiment": "neg, neg", "sentiment_score": "0.4334, 0.3687", "emotion": "sadness, neutral, neutral, disgust, disgust, neutral, neutral" }, { "review_id": "vM0orpEzLazA4fGLpv8vxw", "business_id": "BvomXXWqtKSkEfS037gcfw", "user_id": "698T9yypM-lneS0YBZHMzg", "date": "2017-10-02 01:38:57", "stars": 4.0, "text": "We had a taste for Chipotle and headed to this location on Moreland Road because we refused to spend our money at the Old York Road store where the service they offered was not to our satisfaction! \n\nThis location was great, everyone behind the counter smiled and welcomed us as we entered! They were happy to take our order and the very nice young lady that made our bowl and burrito was extremely patient with my other half who had never been to Chipotle before! \n\nBTW he loved his first Chipotle burrito!", "aspect_word": "service, bowl, burrito", "sentiment": "neg, neu, pos, pos", "sentiment_score": "0.7747, 0.4734, 0.3733, 0.4415", "emotion": "joy" }, { "review_id": "eXQ4D40Nh4GXwxM_54Vjrg", "business_id": "mOB8-2tOFjHe1QxBQWOVxA", "user_id": "xGC3uBB0gvXDRUMo_xX-Zw", "date": "2015-09-16 18:00:06", "stars": 5.0, "text": "I had a great experience here today. \n\nI was really dreading it. My tire had a leak and I had already pessimistically decided I was gonna need a new one. They patched it! and changed my oil. Service was fast and friendly. I basically had a cup of coffee and watched Jeopardy and my car was ready. \n\nI don't understand all the bad reviews. I would go back.", "aspect_word": "Service, coffee", "sentiment": "pos, neu", "sentiment_score": "0.6576, 0.5924", "emotion": "joy, fear, sadness, surprise, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "abpZiPdoEDD6nFAwqRvlpA", "business_id": "VfGAVpYEY3__yxr5_8dJag", "user_id": "ze59fulfePSLUTJn5bA1kw", "date": "2011-10-27 12:53:55", "stars": 2.0, "text": "I received mailer coupon for a free single burger with any purchase, so I thought I give the new burger a try. Well it was a waste of my time...all the hype from Wendy's is muck! The burger just has a buttery bun that doesn't improve the overall taste of the burger.\n\nSORRY Wendy's I predict you wont survive in this world of FIVE GUYS / STEAKnSHAKE and CULVERS....(These 3 are great fast food burgers)\n\nWendy's: listen up: when you had a great thing with the salad/soup bar years ago..you took it away....then you constantly change things for the worse. So how in the world do you expect to survive doing business like that?\n\nWendy's founded the $1 menu then tried to take it away...then cam back with smaller servings for a $1....McDonalds even beat you out because they have kept a great dollar menu! \n\nPlease get it together!", "aspect_word": "burger, bun, taste, food, burgers, salad, bar, menu, servings", "sentiment": "pos, neu, neg, neg, neg, neg, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.4219, 0.4174, 0.4724, 0.5169, 0.5872, 0.4171, 0.7414, 0.4163, 0.5920, 0.4383, 0.6634, 0.3480, 0.4382", "emotion": "joy, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Mw2LxdjOmxK-owtQZmH0IQ", "business_id": "vKq53JMpZGATGhq-KqzOEg", "user_id": "nTsT_3Xdjb-uVwxMk7AsZQ", "date": "2020-03-05 09:47:41", "stars": 1.0, "text": "Its 4:40am on a Thursday morning.. The lights are on but nobody's home. No hours posted anywhere. All lights are in and it looks like they're open. The girl inside just ignored us. We tried both going inside and through the drive-through. We did not get any service. I'd give it a zero star if I could. Yelp says 24/7. Its not true and we have no idea when they are open. We drive 15 minutes out of our way to get here.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.6972", "emotion": "surprise, neutral, neutral, surprise, disgust, neutral, sadness, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "c2reV3EOGXd389mgQf5Vlg", "business_id": "7YYP4htx_BMjPw38OB98kg", "user_id": "UPVnDWCSAM_c3lgOVxIpGg", "date": "2020-05-12 03:55:28", "stars": 5.0, "text": "I generally prefer jack in the box to other fast food places and this location is no exception. They're clean, sticking well to covid procedures and friendly. They're also open 24/7 which is hard to find right now .\n\nI'd recommend the Oreo shake, curly fries, churros, and grande sausage burrito.\n\nThe churros are super crisp and well powdered. 5 per order\n \nFries are freshly made and so good with ranch. \n\nStaff also seems to get along and are cheerful and nice. \nIdk what happened this time but my burrito was rather...poorly wrapped. Still tasted good though.", "aspect_word": "procedures, shake, fries, churros, sausage, burrito, Fries, ranch, Staff", "sentiment": "pos, neu, pos, pos, neu, pos, pos, pos, pos, pos, pos, neg, neg", "sentiment_score": "0.6238, 0.3232, 0.3179, 0.4698, 0.3167, 0.3588, 0.7471, 0.3834, 0.3834, 0.4646, 0.7998, 0.3813, 0.3414", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, sadness, joy, neutral" }, { "review_id": "fS-sZOklkYJZFcTvCY8dBw", "business_id": "dYcr076HhHqQQ4by6cpXeg", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2019-09-30 20:15:49", "stars": 4.0, "text": "The old Post office in Main Street, Yardley, PA, is the size of a large closet. It still has a wall of copper coated post office boxes, and sells stamps and packaging materials. It is really only a substation to the main US Postal Service facility on West Trenton Road in Morrisville. \n\nIt retains it's charm and historical ambience, despite the fact that services are limited and parking can be an issue out front of in back. \n\nIf you find yourself in the Borough of Yardley for a medical visit, breakfast of early happy hour, it is worth a few minutes of your time to stop in to enjoy the atmosphere and pick up a few sheets of forever commemorative stamps. \n\nIt will have you thinking of the way your grandparents saw the world.", "aspect_word": "ambience, services, parking, breakfast, atmosphere", "sentiment": "pos, pos, neg, neg, neu, pos", "sentiment_score": "0.7128, 0.5063, 0.5567, 0.5017, 0.5295, 0.6943", "emotion": "surprise, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "JLyNMcSEJyQ6MWX2Tv5xJQ", "business_id": "LAAnX2lygZfsra-66toQJQ", "user_id": "Z9FC8lukTPodxp334f0ZEA", "date": "2021-11-01 03:27:00", "stars": 3.0, "text": "I'm still a bit indecisive on this particular location. Just simply because of the presentation that was not there when I went to this location to pick up my rental vehicle. There were two ladies young ladies working inside and the fact that I just got off of two flights both with bad turbulence from the storms that took place this past Sunday, I walk inside here and the two young ladies continue to converse with whatever they're speaking about prior to acknowledging me so once I said UMm hello, then one girl continue to ask if I had a reservation and what the name was. Then she said that we can walk outside so she can finish checking me in. Once she went to the car to verify that it was there physically she came back and told me that we could now go to the vehicle. She did not do a thorough walk-through in my eyes of the vehicle. I kind of felt like she was rushing the whole check in process. Being that I was tired I sign the tablet declined the additional insurance. And when she walked off I continue to do a walk around myself and then get familiar with the vehicle. So I am 50-50 with this particular location out of all the Enterprise locations that I have done business with being that I am in Enterprise Membr.", "aspect_word": "presentation, ladies, reservation, insurance", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.5567, 0.4021, 0.7024, 0.3091", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "H4nhtNkgdBIiZpBe2oi7Rw", "business_id": "mYMPepp0QIZRk_52pWzeoA", "user_id": "Bw7S12p7KWjvgO9lz99s7Q", "date": "2017-12-16 16:29:03", "stars": 5.0, "text": "I have dined here a few times a year since they've been open and always enjoy my meals/drinks. I love the menu variety and have to say their staff is in a league of their own. Knowledgeable and truly care about the food they put out and the way they treat their customers. \nOn our most recent lunch visit, I was surprised at how busy the restaurant was and was happy we made a reservation. There were a few minor mistakes made in the kitchen and the lunch manager made sure to make everything right for us. He kept checking back and keeping us updated.\nIt is service like this that makes a customer feel important and wanting to come back. I enjoyed my lunch special 1/2 salad and 1/2 flatbread, although next time, I would order an entrée. \nMake a reservation and definitely try Seasons 52. Don't let the healthier menu options scare you... the food is fantastic!", "aspect_word": "meals, drinks, menu variety, staff, food, lunch, reservation, kitchen, manager, service, salad, flatbread, entrée, menu options", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neu, neu, neg, pos, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.6386, 0.3474, 0.5662, 0.8252, 0.6981, 0.7555, 0.6328, 0.4079, 0.5183, 0.2379, 0.6989, 0.4910, 0.5440, 0.2626, 0.5369, 0.6152, 0.3686, 0.5503", "emotion": "joy, joy, neutral, surprise, neutral, neutral, joy, joy, neutral, fear, neutral, neutral, joy" }, { "review_id": "C-QX59K8UlafLwg3gaQUQA", "business_id": "wEOSxB_Yq52SH9gLhgW26Q", "user_id": "1N4HNCbMIead4r_22jseHw", "date": "2017-07-30 13:15:14", "stars": 5.0, "text": "The UPS store makes shipping packages easy. Unlike the post office with all the forms you need to hand fill out each time you ship something, the UPS store takes your shipping info (sender and recipient) and enters it into their system for you. If you ship to the same location again, they have the info already in the system, you don't need to have it re-entered. Just provide your phone number to the associate and they will pull up the details and print out the shipping labels based on the service and options you select. Easy in and out service without all the fuss of filling out multiple forms. Mayra and the team at this location are super friendly and helpful.", "aspect_word": "service", "sentiment": "pos", "sentiment_score": "0.4938", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "7N52yrLmZrNK86xc1FROHQ", "business_id": "6-iHwK72Ji9yP9lY0CH4LQ", "user_id": "aSfPHRseaSsMT5epgxWOsg", "date": "2012-03-15 22:45:06", "stars": 4.0, "text": "I hadn't been to a Red Robin for as long as I can remember and then I went for lunch with some work pals a few weeks back. OMG! I've been missing out all these years. Their chicken burgers (all of them) are amazing and I have to say that they have the best fries ever (and they're bottomless). They're fries are soo good I actually started telling my other friends about them and how good they are, and I'm not really a fry guy so good work Red Robin. Anyways, this place is usually pretty busy which makes it kinda loud (like any busy family oriented restaurant) but I never turn down an opportunity to go, unless I'm in the mood for party rocking since its not that kind of joint.", "aspect_word": "lunch, chicken burgers, fries, fry", "sentiment": "neu, pos, pos, pos, neg", "sentiment_score": "0.8812, 0.7626, 0.8087, 0.6938, 0.2913", "emotion": "joy, surprise, neutral, neutral" }, { "review_id": "WtSjNBnb4QhZ5zdqowi4Bw", "business_id": "9GpeN8NosnwAxnygIx_t5A", "user_id": "SUsJkeS70GxDb2zdq1a4lA", "date": "2019-07-28 21:25:54", "stars": 1.0, "text": "We called in a large order yesterday for a party this afternoon. Used a credit card at time of order!\nWhen we got there to pick up (30 min before our party was to start) there was 1 table with 3 people at it eating. So it wasn't like they were busy.\nOur order hadn't even begun to get put together and the woman said they've had people not come to pick up that's why they hadn't started it yet. Not to mention they were having a gossip session about personal issues. Then about 3/4 of the way through filling our order they yelled at the cooks to come out to cook some of what we ordered which was another 10 or so minutes of waiting.\nNormally I wouldn't complain ... but the whole purpose of ordering and paying before is that it should be hot and ready to pick up right? Especially when it's been paid for already!\nThe upside is some of what we ordered will be fresh ...\nBut we've already traveled 30 minutes to panda to get this specifically for our celebration and now another 30 minutes back plus the time we waited to get our order.\nSuper disappointed in the service and lack of professionalism.\nI tried to still be nice and kind but my face showed the not so nice I was feeling on the inside\n\"Sorry for the wait\"\nWasn't quite the apprise response in this situation.", "aspect_word": "table, woman, cooks, waiting, service, professionalism, wait, apprise", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4174, 0.5415, 0.5416, 0.4349, 0.7916, 0.5467, 0.7621, 0.4377, 0.3203", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "gNNpVeU_N3Y4rG5-G0NkEg", "business_id": "zNOFlGxLlgV97RybVWzmjw", "user_id": "KbVTt7yonWMBR3j4N9Klyg", "date": "2012-02-09 20:14:36", "stars": 5.0, "text": "I LOVE Jersey Mike's subs. I have been a customer for at least 15 years and it was a tradition for my dad and I to share a giant - meats on his side, veggie sub on my side! I work very close to this particular Jersey Mike's and it's dangerous. I could eat a veggie sub EVERY SINGLE DAY if I allowed myself. Yes, it is more expensive than Subway, but I pay more for actual quality/fresh ingredients. The staff at this location is always friendly and I've never had my order screwed up.\n\nSo glad to have this option close by during my work week.", "aspect_word": "subs, meats, sub, veggie, ingredients, staff", "sentiment": "pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.3142, 0.2867, 0.3429, 0.4467, 0.3284, 0.7470, 0.7442", "emotion": "joy, anger, neutral, neutral, neutral, joy, neutral" }, { "review_id": "NpiL7Y_ZzSpKC_Sc-yg_Gg", "business_id": "H1prLvxoQvwUjYuhUiH4zA", "user_id": "vYMvOTL31e0KbTo9Hd0tjg", "date": "2013-11-06 23:31:34", "stars": 2.0, "text": "One of my worst shopping experiences in recent memory. I am no fan of Walmart to begin with, but was in a rush and needed to pick up a few things. So of course I was got stuck in the slowest ever \"speedy checkout\" aisle. \n\nWalmart 's groceries are a lot more expensive than Aldi and Save-a-lot, and of much lower quality than Aldi's The stores are less convenient than Dollar Tree and Family Dollar. \n\nThe atmosphere is of a large warehouse and relatively unpleasant, with cutomers and workers that just don't seem to have a lot of joy in being there. And Walmart is known for skimping on worker pay and benefits. I am starting to understand why they are getting their butts kicked by the competition. Most of the checkout aisles were closed. Their selection is fairly limited for electronics, especially compared to what's offered at the remaining Best Buy and online. But they do stock a wide variety of items across categories. And on a positive note, Spencer in electronics was very helpful and enthusiastic.", "aspect_word": "checkout, quality, atmosphere, warehouse, workers, worker", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4416, 0.4695, 0.7704, 0.5332, 0.7679, 0.5036", "emotion": "disgust, disgust, disgust, sadness, neutral, neutral, joy, neutral" }, { "review_id": "atHp7jaegznbrm5oHmhXCw", "business_id": "_7TAm2XyzahdDRDDE-Xb8A", "user_id": "U-0GXKZW-oRSqmKDeFpGwg", "date": "2019-08-03 22:03:59", "stars": 1.0, "text": "This Dunkin is AWFUL. I've only been here twice and both times my order was wrong and took over 20 minutes when it wasn't even busy. One morning they were out of croissants, plain bagels and everything bagels. How are you out of your staple foods at 8am?!?! The employees are incredibly rude. I was just there today and waited in line a HALF HOUR. Got to the window, the cashier handed me an order that wasn't even mine. She starts making my order which she apparently didn't have time to do in a half hour, and took another 15 minutes. I just left. Never going back here.", "aspect_word": "Dunkin, employees, cashier", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4285, 0.8783, 0.6987, 0.3435", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "lI2bZKpC8pDXiyDiaqACXQ", "business_id": "IwtPTminA8Zlr_FvuEZr9Q", "user_id": "mNcgoJdjdY1E6fPGf-0nDg", "date": "2019-07-19 23:10:44", "stars": 1.0, "text": "I made an appointment for 4:00 for an oil change. Was told it would take about an hour and a half so I went shopping at the mall. I came back at 6:00 (two full hours later) and my car had not moved. The man inside told me that one of their technicians went home for the day and they were understaffed, and could not fit me in for the day. I don't know why no one thought to call or let me know when they found out they couldn't see me, but if I didn't ask, they probably would have let me sit there for another hour before they closed. Absolutely rude. I understand that their technicians have lives too, but I would have liked to have known that before I wasted my entire afternoon waiting for maintenance that did not happen.", "aspect_word": "man, technicians, understaffed, waiting", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6538, 0.6851, 0.6795, 0.6616, 0.5341", "emotion": "neutral, surprise, sadness, surprise, anger, neutral, neutral" }, { "review_id": "LNT_drdGeKzWIZFiMqjwJw", "business_id": "Gbb12gDqaR9PNfSksNvYAg", "user_id": "uSvWfB4ahofgaDWTRWD4Zw", "date": "2013-08-10 23:39:55", "stars": 1.0, "text": "Very disappointed with the customer service at this location! Walked in with my son at 6:43 to get a haircut and was told that closing time is at 7:00 and they would be unable to give my son a haircut. The employee stated that they allot 20 minutes per haircut and they would not have time to finish before the store closes at 7:00. After inquiring why the doors were still open if no haircuts were being provided, I was told, \"well we have been open since 9 AM, so you could have arrived earlier.\" As a new store in the community I am shocked with the terrible service and don't anticipate a long stay with other options available in the community.", "aspect_word": "customer, service, employee, doors, haircuts", "sentiment": "neg, neg, neg, neu, neu, neg", "sentiment_score": "0.8258, 0.6367, 0.8186, 0.4077, 0.3493, 0.8766", "emotion": "sadness, neutral, surprise, surprise, neutral" }, { "review_id": "RPrLDYhaW-NS81pcJ1XIaQ", "business_id": "F8uKZRKmdrqcQYNS9SXCWw", "user_id": "IOsxDD4aYnjTfiNCEXF7cQ", "date": "2015-08-21 01:14:46", "stars": 1.0, "text": "Probably the worst Wendy's in town. Because my kids were active in many after-school activities, we frequented this restaurant often. The customer service is horrible. A manager took our order and when we got to the pickup window, he said they didn't have the salad we ordered. While he is getting our sandwiches, the employee brings a salad and says we found one. When the manager comes back, he asks \"US\" where the salad come from. We only ordered it, not work there. After the employee said he found one, they proceed to argue back and forth while we are waiting for our food and the line behind us is getting longer....so much so that someone started blowing their horn. 2 cars immediately behind us pulled off even after ordering. Good thing we hadn't paid yet because we pulled off as well.\nA week or so later, we decided to try again. This time ordering 4 large double cheeseburger combos with large drinks.....strawberry lemonade, diet coke (or Pepsi) HiC and a Frosty. All of the drinks were wrong except the Frosty, but it was melting. The sandwiches were horrible. Burgers looked and tasted as if they had been sitting with the cheese on them for a while and warmed up. The cheese didn't look fresh. This location is a detriment to the motto \"hot &juicy\".\nA shame because we have eaten at Wendy's location in Schaumburg, IL and the sandwiches were so hot, you couldn't hold them.\nMuch improvement needed because there is too much competition and other choices in this area......King Ribs, Wingstop, KFC/Taco Bell, McDonald's, and Jimmy Johns", "aspect_word": "customer, service, manager, salad, sandwiches, employee, food, line, cheeseburger combos, drinks, lemonade, coke, Pepsi, Frosty, Burgers, cheese, location, juicy, Ribs, Wingstop, KFC, Taco, Taco Bell, McDonald", "sentiment": "neg, neg, neg, neu, neu, neg, neu, neg, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, neg, neg, neg, neg, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.8636, 0.6378, 0.9128, 0.7296, 0.7844, 0.7377, 0.7043, 0.8103, 0.6622, 0.8612, 0.8054, 0.3989, 0.3341, 0.5905, 0.3629, 0.2752, 0.3802, 0.5113, 0.3699, 0.7241, 0.5112, 0.4176, 0.7217, 0.4489, 0.4321, 0.4652, 0.4532, 0.1808, 0.3536, 0.3475, 0.2550, 0.2720, 0.3855", "emotion": "disgust, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "yAKfOoSG4SJz8YT3UobJQQ", "business_id": "ywfS_LmdoKADt-cCmKSJAg", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2013-11-17 00:47:45", "stars": 3.0, "text": "They tore down an old fashioned style Taco Bell at this location and built this new ultra modern Taco Bell. It offers Wi-Fi and outlets at the tables and booths for your electronic devices. This allows you to stay connected while you enjoy a quick fast food lunch. I will say, the new building is a vast improvement over the old. \n\nThe menu is still the same, fast food Mexican that will satisfy a craving and give you heartburn or gas afterwards. I agree with Josh J., the customer service is lacking. The night I stopped in for a couple of Combos for a lazy night dinner, the cashier was more occupied flirting with a young lady then servicing ordering patrons. He rushed us through one by one and in between, kept flirting hoping to make a \"score\". \n\nThe tacos were good by TB standards. I also ordered a Bean Burrito, which was a disappointment. The tortilla was cold, tough and chewy. \n\nI really do not recommended for lunch or dinner. If you've been out drinking and have a fair amount of liquor in your system, give it a go.", "aspect_word": "tables, food lunch, menu, food Mexican, customer, service, dinner, cashier, lady, tacos, Burrito, tortilla, lunch, liquor", "sentiment": "neu, pos, neu, pos, neg, neg, neu, neg, neg, neg, pos, neu, neg, neg, neu, neu, neg", "sentiment_score": "0.6022, 0.5299, 0.3923, 0.4904, 0.8106, 0.5752, 0.7364, 0.7844, 0.4254, 0.6105, 0.5055, 0.2677, 0.6791, 0.4529, 0.7547, 0.7767, 0.3480", "emotion": "neutral, neutral, joy, neutral, neutral, sadness, disgust, sadness, neutral, neutral, neutral" }, { "review_id": "oDm1NprpinMY5yKWehZsmQ", "business_id": "vEfyDHrxWN0pfuCRNlocJw", "user_id": "dvwCZHhoK3yorhd6Kj6LZQ", "date": "2016-08-14 00:53:03", "stars": 1.0, "text": "Horrible service. Hung up on me without getting payment. Called back to give them my card number and showed my frustration with them hanging up without confirming/ asking for payment. As soon as I gave them my card information, they hung up again without saying thank you or goodbye or any confirmation!", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8754", "emotion": "fear, anger, anger, anger" }, { "review_id": "E0PC9ts-Ln5m8A2PbdQVoA", "business_id": "7JfmABOQj-OKTsf0ay3-cg", "user_id": "nJcxcHmIKW8u-W__mL7PPQ", "date": "2010-01-18 15:35:11", "stars": 1.0, "text": "I debated between 1 star or 2 stars. I figure a one star rating would mean I would have conviction to NEVER return again (over my dead body.) I'm not sure I care to have that kind of conviction about Applebees, but the one star description is \"Eek!.\" Eeek about sums it up.\nI cannot understand why people choose to go to Applebees. There are so many other option in the area.\n\nThe only appetizer option that is not fried is the spinach and artichoke dip. And really it was not very good. \n\nWe went to Applebees because we figured they would have nice big salads. Well, they have salads, but they had none that I would choose to eat. The only non-meat salad option was shrimp, but they had bacon on that salad. \n\nSo, instead, I chose a bbq shrimp dinner. It was spicy, but not in a good way. It was spicy in a \"I now cannot taste anything because this spice is smothering, not enhancing, my food.\"\n\nWe were rushed out of our table, understandable, because there were at least 15 people waiting for a table. When we left, the wait was 25 minutes. I cannot fathom why anyone would wait 25 minutes to eat here. It must be the half priced fried food.", "aspect_word": "appetizer, spinach, artichoke dip, salads, bacon, salad, shrimp dinner, spice, food, table, waiting, wait, priced, fried", "sentiment": "neg, neg, neu, pos, neu, neu, neu, neu, neg, neg, neu, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.4057, 0.3933, 0.3883, 0.6946, 0.4787, 0.3895, 0.5162, 0.3320, 0.5677, 0.4594, 0.6385, 0.4008, 0.7256, 0.6053, 0.3521, 0.3934, 0.2258", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, sadness, sadness, neutral, neutral, sadness, neutral, surprise, surprise, neutral" }, { "review_id": "J4Hi3Yz_XVo4BJOgglyBnw", "business_id": "EIpt1m3DETgch13QoeUyXQ", "user_id": "_tVz6-SnTVsmqFUiLrwZaw", "date": "2014-09-06 17:55:02", "stars": 2.0, "text": "I have to give this location only 2 stars this time. Everything was good except my meal. Service was great and the others in our party seemed rather pleased with their meal. \n\nThe problem with my meal was the way they served me my plate. The meal I picked was the \" Admiral's Feast\"......Walt's Favorite Shrimp, bay scallops, clam strips and sole fried to a golden brown. $18.99\n\nAll of the sea food was deep fried (I thought) but what I got was soggy sea food. It seemed like all the food was breaded and then baked. The scallops were like rubber coated in batter.\n\nVery bad meal. I did not send it back because my wife's niece paid for the meal and I did not want to start any issues. It was my wifes brothers birthday. So I had to play nice..... LOL", "aspect_word": "meal, Service, Feast, Shrimp, scallops, clam strips, sea food, food, batter", "sentiment": "pos, pos, pos, neu, neu, neu, pos, neu, neu, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6260, 0.7997, 0.5010, 0.5984, 0.6545, 0.3556, 0.3670, 0.3709, 0.3830, 0.3402, 0.4210, 0.5707, 0.5663, 0.4433, 0.6802, 0.7655", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, disgust, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "kbhMXZfANeaeeCGMFB-2bg", "business_id": "Km8zEoQ6KkkG0yVjiJXUCQ", "user_id": "srlNQdd0pXKdNqyWr35bGA", "date": "2009-07-27 00:43:21", "stars": 3.0, "text": "So I came here with a friend and most of the BW3 are pretty much the same. The only difference I have found with this location is that they are extremely nice. So, the wings were going to take longer 3 people, yes 3 people apologized and promised to get on it. Now its a Saturday and there was no rush but I really appreciated the sincerity when their was an error in the kitchen. I will continue to make this my BW3 location.", "aspect_word": "location, wings, kitchen", "sentiment": "pos, neu, neu", "sentiment_score": "0.5822, 0.4695, 0.4853", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "WydS97XobDa3SlpIBiYk5A", "business_id": "MHpbM6Ua6ZpqhMNrv_vpqA", "user_id": "nWRDqA-XXdju1jOMnN7QcA", "date": "2020-05-23 16:58:26", "stars": 4.0, "text": "Pizza Hut you totally overdelivered on my expectations.\n\nA medium hand-tossed pizza with pepperoni was what I needed exactly after drinking lots of Strawberry Tim Collins at home during Covid-19. What is it about greasy food that's so good after drinking?\n\nI called to place my order by phone. You can also order through the app. The process was so easy and in 15 min. timeframe I swooped by to grab it. This was 11:00pm on a Fri. night.\n\nI used the drive through & my pizza had just come out of the oven. I was amazed at how delicious it was. As you can tell, they went ham on the pepperoni, so you know I was really happy about that. I loved that they were generous with the pepperoni. I usually dab excess oil off, so you can tell in the pic. there's more than I like on my pizza.\n\nAgain, my compliments to the cook for making such a delicious pizza. I am thankful to my friend, Tia, for letting me know about the free medium pizza and 1 topping promo thats currently going on. Thank you, boo, & a shoutout to you!\n\nAlso, good to know there's a Pizza Hut near me. I usually go to Papa John's that's a lil closer & they normally run a 30% off promo.\n\nI love pizza and I love the Hut!", "aspect_word": "Pizza, pizza, pepperoni, food, process, oven, cook, topping", "sentiment": "pos, pos, pos, pos, neu, pos, pos, neu, neu, pos, neu, pos, neu, neu, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.4079, 0.4560, 0.5457, 0.3158, 0.4118, 0.5896, 0.4339, 0.4511, 0.3992, 0.3765, 0.3346, 0.4338, 0.2917, 0.5054, 0.4558, 0.5702, 0.4824, 0.5005, 0.5072, 0.5068", "emotion": "surprise, neutral, neutral, neutral, joy, fear, surprise, neutral, surprise, surprise, joy, joy, neutral, neutral, joy, joy, joy, neutral, joy" }, { "review_id": "FTUU4C9KaoPdaxPBfJiXiw", "business_id": "hbapFADC9xx801IuPIJx-Q", "user_id": "9hIZfdgtWoVAg8eMtjiqkA", "date": "2020-07-12 22:58:53", "stars": 5.0, "text": "A lot of Taco Bell's on the east side seam to me to suffer from shortages on product or unfriendly service. This on I drive past two other Taco Bell restaurant's to get to it.If you order something they have it and it's well made and quick. Drive past the one you hate and go here.", "aspect_word": "product, service", "sentiment": "neg, neg", "sentiment_score": "0.7426, 0.9004", "emotion": "sadness, neutral, neutral, anger, neutral" }, { "review_id": "6ZkbzBX4iO70HtZSf5omvg", "business_id": "UJE-f8gVEB2za5QPZd_wVw", "user_id": "MssDGBKcO12Z_72K-sW9_A", "date": "2019-04-09 01:14:57", "stars": 2.0, "text": "While the food is as good as any pizza hut, every time we get delivery the delivery driver does not do what we have instructed him to. We simply ask that they call on arrival because we have to meet them to get the pizza. It is super annoying that they keep knocking on our landlord's door. I'm definitely NOT going to be ordering from them again. This has happened about 5 times and I have even called and told them why they can't knock and they don't listen. Super aggravating.", "aspect_word": "food, delivery, delivery driver, pizza, landlord", "sentiment": "pos, neu, neg, neu, neg", "sentiment_score": "0.8854, 0.4205, 0.5920, 0.7061, 0.3885", "emotion": "neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "c27CCf0eJZoZmy42CrWf4w", "business_id": "RqeokGq-qSYlk7WA4WF6sA", "user_id": "o4CyhB-5B2tXzG-ecAQyxw", "date": "2016-06-23 14:48:04", "stars": 2.0, "text": "Had some \"meh\" experiences with STL area Enterprise rentals in the past but based on time & location, decided to give them another go.\n\nCar was reserved a few days in advance but had to wait 45 minutes after the scheduled pick up time for them to clean and otherwise \"prep\" the car. Not a word was said to acknowledge the wait--making it seem like this was the way they do business. My car was soaking wet for the damage inspection and all scratches were hidden.\n\nAnd the gas was noted as 7/8ths of a tank on pickup. When I'm dropping my car off at another location, do I trust the new location won't charge me for returning not full. And how do I fill to JUST 7/8ths of a tank??? Really Enterprise, you should NEVER put a customer through this concern. (And I was offered no compensation for the full tank. Not a WORD. Grrrr.)\n\nWithin 24 hours, the \"engine oil service needed soon\" light came on--and remained on for the duration of my stay. (As if I'm going to drive back to the \"nearest\" Enterprise to wait even more for them to do regular maintenance--on *my* dime? No thanks.)\n\nSummary: it wasn't a *horrible* experience but it was a poor-to-bad experience with the car rental itself with poor customer service. Overall, far below what I get from other car rental places in the STL area.\n\nBack to my regular rental place.", "aspect_word": "wait, gas, engine, oil, service, customer", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5317, 0.5108, 0.2973, 0.2460, 0.2600, 0.7363, 0.6165", "emotion": "neutral, neutral, neutral, sadness, neutral, neutral, fear, sadness, neutral, fear, neutral, neutral, neutral" }, { "review_id": "hND19YcIGtb0Z-n5rPlBXg", "business_id": "dB0h6ULGQiFuhE2G3zh-uQ", "user_id": "yLljoL8Uxagzzkg85RvGYQ", "date": "2015-04-15 13:13:43", "stars": 4.0, "text": "Have you ever heard of an upscale to buje' McDonalds? Well this McDonalds has that atmosphere. When you walk in you stop to wonder for a second if you walk into McDonalds. the service is friendly and fast. and the food is as good and fresh as any McDonalds. for fast food this is a good McDonalds to visit. in fact if it wasn't fast food I would have probably gave it 5 stars. When ordering breakfast this morning the manager asked if I would like a free coffee. it's nice to see good customer service at all levels that I want to earn your business.", "aspect_word": "atmosphere, service, food, breakfast, manager, coffee, customer", "sentiment": "pos, pos, pos, pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.7858, 0.8024, 0.8036, 0.5896, 0.2811, 0.7289, 0.4939, 0.5582, 0.7689, 0.5805", "emotion": "neutral, surprise, joy, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "GLxnWrYpSL_3cHPMEpSHjw", "business_id": "nN4-5uvtqTsBBI4Gsf8jcQ", "user_id": "YEJLX5Al2N03i8lix-iXXQ", "date": "2014-09-05 16:37:56", "stars": 5.0, "text": "I order a grande bold with a splash soy at each and every Starbucks I go to and this is the FIRST location where the barista/cashier showed me the cup at the counter and asked how the color was! \n\nNow, this was excellent for me because when I say \"a splash\" I literally mean \"a splash\" and they usually put way too much. She put the perfect amount, but the fact that she asked how it was definitely made me happy!", "aspect_word": "barista, cashier, counter", "sentiment": "neu, neu, neu", "sentiment_score": "0.4645, 0.3719, 0.5532", "emotion": "neutral, joy" }, { "review_id": "8yoIg5dtm9Uy7eCZDGW2Cw", "business_id": "CYdFfiT6JmTdLRrbQjbosw", "user_id": "nwIyrVk1g_4RkuwjMm21dA", "date": "2016-01-17 01:58:45", "stars": 1.0, "text": "I just had a horrible customer service experience here with the Assistant Manager. When I asked to speak to a manager, she took almost 15 minutes to even acknowledge me and then she refused a $20 exchange. I spent over $600 for a new washer at another location and just needed to exchange the new hoses they up-sold me because they were too short. This location refused my exchange telling me the \"system wouldn't recognize the item\". I had to drive 20 miles to the nearest location that took care of my exchange, was able to put the item \"in the system\" and informed me that the manager in Pottstown was in fact just refusing the return because she didn't want the item in her store. I will never shop in this location again and I will advise my family and friends to do the same. It is only due to the the Norristown location's dedication to meeting the needs of their customers I haven't written the company off all together.", "aspect_word": "customer, service, Assistant, Manager, manager, location, system", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8135, 0.6372, 0.8756, 0.6012, 0.8567, 0.4499, 0.5471, 0.8960", "emotion": "fear, anger, anger, neutral, neutral, neutral" }, { "review_id": "w77qi3k-zuYWeXrxRAwULQ", "business_id": "Dnlg9XT7FlruWq7B-V88Cw", "user_id": "ET4t1kUgMfDSGVdgkCCI9g", "date": "2011-01-12 18:41:21", "stars": 2.0, "text": "How the hell does Dead Robin hit the list of top restaurants in Boise. This place is everything that's wrong with our restaurant scene. The burgers are exactly the same as every chain restaurant in town. \n\nBurgers are way over priced and entrees taste like they were pre-packaged and dropped off by the Sysco truck: bland, white bread boring food. I refuse to believe that this is one of our top rated restaurants. If it truly is, this is a very sad place.", "aspect_word": "burgers, Burgers, entrees, white, bread, food", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7098, 0.5350, 0.3481, 0.4573, 0.5044, 0.6634, 0.6426", "emotion": "surprise, disgust, neutral, sadness, surprise, sadness, neutral" }, { "review_id": "sLWMWP7I3Wbod45Ve6JU5w", "business_id": "0Fd0erJKcQlbnWnPrYJI2Q", "user_id": "CUhOY5NL366QTeuKGz3pvw", "date": "2018-07-31 15:35:57", "stars": 1.0, "text": "If you're going to open a Jimmy Johns in the middle of downtown to serve all the surrounding towers, fast and accurate should be your number one objective. I've gone to this Jimmy John's about 4 times since it opened and my order has been screwed up every single time. In addition, they do not bag your sandwich.... they make you do it yourself. Horribly run. Get better Jimmy John's.", "aspect_word": "sandwich", "sentiment": "neu", "sentiment_score": "0.6918", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7d6v2dUUTDV-dk3z2pMYRw", "business_id": "p9kqO7Hrft-AWi6QxVg5yA", "user_id": "ltQv2-V5Pr1sjUtcav163Q", "date": "2020-07-20 21:22:00", "stars": 1.0, "text": "I was disappointed that Covid precautions are already starting to be over looked. Multiple Staff members were wearing a face mask below the nose or on their chin. Many shoppers walking around with their entire family without masks. Teenagers also walking around with masks on their chin or hanging off one ear. \n\nNobody was disinfecting carts as they were before, cart wipes unavailable, and the store was packed like it usually is during a busy Christmas shopping day. \n\nIt makes it difficult to safely shop when everyone is letting their guard down soo soon.", "aspect_word": "Staff", "sentiment": "neg", "sentiment_score": "0.8334", "emotion": "sadness, disgust, disgust, disgust, fear, neutral" }, { "review_id": "rtOZ-Zuf_DkG4ViztnnCXA", "business_id": "mcwiecpP3n5ED-8xKF5_1A", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2010-11-08 16:55:37", "stars": 2.0, "text": "Big disappointment, it started out with poor customer service. The staff was just rude, and could careless that we were there.\nWe ordered an 8 piece box with biscuits and large side and an extra large side. Our order was carry out and when we got home, we realized they shorted us our second large side. Then when we opened our box of chicken, 4 of the 8 pieces were legs.\nStopping by the next day, to mention the shortage of a large side, we were told we should have come back that same night, that it was to late now. \nAll they had to do is say sorry, and they couldn't even do that.\nOur chicken business will be going somewhere else.", "aspect_word": "customer, service, staff, biscuits, chicken", "sentiment": "neg, neg, neg, neu, neu, neg", "sentiment_score": "0.8990, 0.8047, 0.9293, 0.5203, 0.4216, 0.4453", "emotion": "sadness, neutral, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "X8RbxZJnvZwS0O527wTSrw", "business_id": "Z42GbJnnbVMTSBCERfoPtw", "user_id": "UclU9zIs2BnOMRKPJy5VuQ", "date": "2018-05-22 20:42:46", "stars": 2.0, "text": "Warning: grumpy but honest rating.\n\nThis rating is based on the Build Your Own Salad (not pizza) = blah! Not the place to get salad, so obviously it's my fault. Tiniest amount of lettuce and the most minimal handfuls of toppings. Sure, they ask if you want more or \"is that enough\"...but still, how much is too much when it's endless toppings? To say the least, the quality of ingredients are not quality at all. My chunks of chicken were pink, fatty, and slimy. Yes, slimy. She put one artichoke heart on the salad and was breaking it into pieces onto the lettuce, to which I just told her to throw in a handful of them and call it a day. Okay, I tried one bite of pizza and it was alright. Thin, crispy crust and flavorful. \n\nThe staff was OVERLY friendly and seemed too forced, which isn't a bad thing if you want to be asked how everything is about 30 times in a half hour. I think I counted 13 people working there on a Sunday, mid afternoon. It must have been their lunch break as well because eight of them were ordering in line, in front of paying customers as we were watching and waiting for our pizza to bake.\n\nSince I'm not a huge pizza fan and the salad was terrible, I don't think I'll ever be back to Blaze. Sorry :(", "aspect_word": "Salad, pizza, salad, lettuce, toppings, quality, ingredients, chunks, chicken, crust, staff, lunch", "sentiment": "neu, neu, neu, neg, neu, neu, neg, neg, neg, neg, neu, neu, neu, pos, neg, neu, neu, neg, neg", "sentiment_score": "0.4246, 0.5107, 0.5758, 0.3355, 0.4029, 0.3567, 0.6333, 0.6273, 0.6511, 0.5722, 0.6037, 0.5248, 0.4847, 0.4075, 0.7499, 0.8095, 0.8036, 0.4580, 0.5588", "emotion": "anger, sadness, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, sadness" }, { "review_id": "67prTHAGSzP4dNYLjmeskw", "business_id": "dXTXpAK6IpeR8PLFY7D-AQ", "user_id": "JcSa3Dw84jFnOlYGXI_Tgg", "date": "2016-04-19 04:22:02", "stars": 4.0, "text": "My wife loves this place therefore so do I! I've learned that in only 2 years of marriage. :) How can you not like Texas Roadhouse food? Well worth the price, everything I have had is excellent. I love their ribs and steaks. It comes with a couple sides and I always choose their sweet potato and salad. Their salad is packed with yummy stuff and not just salad and dressing. My wife loves their baked potatoes. Only flaw, super loud and super packed. The tables are so close together you are literally inches away from the table next to you. I get it, when you have a popping restaurant you want to get as many people in as you can since you are always slammed. When we go here, we go close to closing time but then you have to deal with everyone cleaning around you and sweeping the tons of peanut shells that have accumulated throughout the day. If this place were quieter and had more space, it would definitely earn 5 stars and I would come here more often but who really cares when all of Treasure Valley eats here regularly.", "aspect_word": "price, ribs, steaks, potato, salad, dressing, baked potatoes, tables, table, peanut shells", "sentiment": "pos, pos, pos, pos, pos, pos, neu, neu, pos, neu, neu, neg", "sentiment_score": "0.6309, 0.6741, 0.4618, 0.2830, 0.3765, 0.4436, 0.3947, 0.3965, 0.4856, 0.3833, 0.5098, 0.3065", "emotion": "joy, joy, joy, neutral, joy, joy, surprise, surprise, anger, neutral, neutral" }, { "review_id": "grc7EYh074SEveiSgro93Q", "business_id": "Scd-rcsQCn60t1sHHFv-og", "user_id": "qsIZu2IbPIwETNgh6Ed6tw", "date": "2013-08-19 12:17:16", "stars": 4.0, "text": "I come for the pancakes, period. Specifically the \"carrot cake\" pancakes. The bacon and cheddar ones also slay face.There are MANY varieties.100% Maple Syrup is offered as a side at around $1.29, though many pancakes (like the carrot cake ones) do not even require syrup.\n\nThe bacon is quite good...mid-thickness and perfectly cooked. The sausage links are top notch, fat and perfectly seasoned like dwarven fingers.\n\nFirst Watch succeeds because they offer a full spectrum of healthy and sinful dishes. The free coffee bar for people waiting to sit is a nice touch. Parking can suck, and the wait can stretch up to 30 minutes during peak weekend breakfast times...\n\nI don't go to many \"chain\" breakfast spots, but FW offers many things no other place does...most notably a pancake selection that trumps all rivals in Pinellas County. Reasonable pricing and awesome service to boot.\n\nP.S. They seem to have worked out a lot of the kinks of a newly-opened restaurant at this time.", "aspect_word": "pancakes, carrot, cake, bacon, cheddar, Maple Syrup, syrup, sausage links, dishes, coffee bar, Parking, wait, breakfast, pancake, selection, pricing, service", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu, neu, neg, pos, pos, pos, pos, neg, neg, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.4737, 0.4289, 0.3819, 0.3693, 0.6262, 0.3691, 0.3636, 0.3834, 0.4778, 0.3074, 0.7216, 0.5084, 0.8040, 0.5381, 0.4257, 0.5919, 0.6336, 0.5262, 0.4294, 0.2888, 0.5159, 0.6261", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, sadness, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "z74MPEFhIGef8APZBMjaHw", "business_id": "6-wN6uwvvLQl14z7hbnPTw", "user_id": "MpAihJLLlmU5tznaRIQ0RQ", "date": "2019-03-10 22:03:55", "stars": 1.0, "text": "This Walgreens absolutely sucks. They have the rudest staff on the planet. They bark at you like you're the scum of the Earth for actually needing medicine. This goes for the lowest clerk to the most educated pharmacist and everybody in between. If I worked for corporate Walgreens, I would be very concerned about my prospects moving forward. The one thing I can be happy about is the fact that because of pharmacies that are as terrible as this one has been and continues to be (and this is over a matter of years, not just one visit), opportunities are created for pharmacists who actually care and aren't complete jerks to open their own, independent pharmacies. These are the places that actually take care of people and don't hate their customers. I will happily patronize these places any day of the week over this trash. Good riddance.", "aspect_word": "staff, clerk, pharmacist, pharmacies, pharmacists", "sentiment": "neg, neg, pos, pos, neg, neg", "sentiment_score": "0.8539, 0.6527, 0.3141, 0.2942, 0.3582, 0.3195", "emotion": "disgust, disgust, neutral, fear, neutral, joy, neutral, neutral" }, { "review_id": "MyCaqTGHMEDY5YCOoXTV6Q", "business_id": "LQo1BT1j1noU4k4ITZhZfg", "user_id": "GON8Ynfiro1jxnFoWD5jwQ", "date": "2021-11-07 20:15:19", "stars": 5.0, "text": "This is a great Trader Joes. I could go on and on about the awesome food, great prices and excellent beer selections, but what I want to talk about are the people.\n\nThis TJs has hired some pretty amazing people to work there. They are friendly, seem to really love their jobs and are always asking if I have any questions. Just a great culture!\n\nI really appreciate the outstanding customer service that I get when I shop at Trader Joes. The ONLY negative on this location is that parking can be a challenge at times, but I always seem to get past it.", "aspect_word": "food, prices, beer selections, culture, customer service, parking", "sentiment": "pos, pos, pos, pos, pos, neg", "sentiment_score": "0.9160, 0.9003, 0.7692, 0.6556, 0.5514, 0.6877", "emotion": "neutral, joy, joy, neutral, neutral" }, { "review_id": "kYPBHwlN-nfqES40AaKECQ", "business_id": "MtxqtQqnNmvCNT7K9JVQQA", "user_id": "n0GJcpRu_GNqnuqsOaRFbQ", "date": "2019-08-24 17:11:49", "stars": 4.0, "text": "This Burger King I have come to since I was 12 years old so I made it a habit to try and bring my kids and I'm tell you this place has changed so much but for q good way a lot.. the supervisors and manger in this location are great getting there jobs done they are on top of everything and everyone..:the only thing this place needs is to maintain clean a bit more other then that staff is nice, they get a mess up here and there but it's nothing to bad but other then that this bk is great", "aspect_word": "supervisors, staff", "sentiment": "pos, pos", "sentiment_score": "0.4508, 0.6016", "emotion": "joy, neutral, neutral, joy" }, { "review_id": "HnsIWF0L8K69x6vHjWQvwg", "business_id": "qhhznOo5NgdkhAti7qj3dA", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2019-09-22 19:54:01", "stars": 4.0, "text": "I came in with a fairly large order yesterday - 10 foot longs and a salad - and things went ok. \n\nThere was one guy in line ahead of me, and the lady who made his sandwich made it slowly. When it was my turn I placed my order - 5 ham and American cheese subs and 5 turkey and American cheese subs. The lady didn't respond to me and began to very s...l...o...w...l...y... make my subs. Another employee came from the back to get bread out of the oven and seemed a little upset about the pace she was witnessing. Another couple of customers had arrived and although they were more than patient, things were becoming uncomfortable. The other lady jumped in and moved things along with speed and accuracy. She was pretty amazing, and did her job with a smile. \n\nMy sandwiches were done and I was on my way. \n\nNot a bad finish after a slow start. I'd return for sure.", "aspect_word": "salad, sandwich, ham, cheese subs, turkey, lady, subs, employee, bread, oven, sandwiches", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.7460, 0.7516, 0.5234, 0.4935, 0.4267, 0.4416, 0.7620, 0.6402, 0.6956, 0.5351, 0.4569, 0.6514", "emotion": "neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, joy, neutral, neutral, neutral" }, { "review_id": "I_ZPvvnqttBij7MJyYO_0g", "business_id": "IIcq73oEcm1u_SbXfkLObA", "user_id": "xvXmyeBUvBBUZUpagEBxRQ", "date": "2019-06-13 22:35:30", "stars": 5.0, "text": "New location with more parking and bigger store. Seats are comfortable for lounging, or hard backed chairs are available for serious working. Power outlets are readily available. Baristas are friendly and capable. This is my first time placing an order in advance. App said to give them 5 minutes. It's been 10, and only the drive thru is busy. Only two others are waiting for orders that they placed inside. But it seems I ordered something (bananas) that they don't have. Ally refunded my money for my bananas and the new drink was made expertly and right!", "aspect_word": "location, Seats, Baristas, bananas, drink", "sentiment": "pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.4824, 0.6170, 0.6628, 0.3644, 0.3693, 0.4615, 0.5167", "emotion": "neutral, neutral, neutral, neutral, fear, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "JjGAMrR70jedP2CIIgm7Iw", "business_id": "6gCQvovXf3wmrfwuTyeLlQ", "user_id": "YrDbyRFyan6nx5aXb_N8Hg", "date": "2012-11-13 03:34:20", "stars": 5.0, "text": "Mexican heaven served from an old school bus. You gotta try the bus at least once!\n\nTaco Bus serves up delicious, authentic, Mexican favorites such as burritos, tacos, tortas, tamales, and tostadas with your choice of filling. Other traditional Mexican dessert delights include tres leche cake, flan, and horchata. \n\nI have a hard time straying from favorites that I choose based on how hungry I am. Tamales are offered on the weekend, and Im a big fan of the vegan tamale drenched in their red salsa. I also love the vegetarian burrito, fish tacos (so delish!) and the butternut squash tostada. \n\nTaco Bus is dog friendly and the servers are always very nice, no matter if you are dining in or getting To Go. \n\nCompared to the original Tampa location, this Bus is only a couple years old and much cleaner. At least the dumpsters are not within whiffing distance.", "aspect_word": "Mexican, burritos, tacos, leche, cake, horchata, vegan tamale, salsa, vegetarian burrito, fish tacos, butternut squash, servers, dining, dumpsters", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, neu, pos, neu, neg, neg", "sentiment_score": "0.6240, 0.3735, 0.3619, 0.3827, 0.4200, 0.4050, 0.3845, 0.4237, 0.4122, 0.5611, 0.3598, 0.7483, 0.4996, 0.4153, 0.2783", "emotion": "neutral, neutral, joy, joy, joy, joy, neutral, neutral, neutral" }, { "review_id": "GD5NVXJPVmQKuqpvufrR4Q", "business_id": "XPFXtX3jkFCHPW-xQFyG2w", "user_id": "jXG2KKBVpJdPq5b-WXFQHw", "date": "2014-11-24 23:21:31", "stars": 1.0, "text": "Hands down the worst food I've ever had at a Taco Bell! I ordered the new chicken rolled tacos which are deep fried taquitos plain and simple. My goodness were the rolled chicken tacos greasy!!!! I couldn't only stomach 2 of the 4 I ordered and I had to force myself into eating the second one.\n\nThe worst part is the beef chalupa supreme I ordered. ABSOLUTELY INEDIBLE!!!! The chalupa shell felt like it had been made 24 hours prior and just sat out waiting for a sucker like me to order it. After one bite, I was beyond turned off.\n\nThis Taco Bell location isn't good. If I can help it, I'll never visit this location again!!!", "aspect_word": "food, rolled tacos, taquitos, chicken tacos, beef chalupa, chalupa, chalupa shell, waiting", "sentiment": "neg, neu, neu, neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.8118, 0.3538, 0.2538, 0.3133, 0.4294, 0.2968, 0.6186, 0.2604, 0.3066, 0.4667", "emotion": "disgust, surprise, disgust, surprise, fear, sadness, sadness" }, { "review_id": "iSeKK8zko6Rfy040ph5BGQ", "business_id": "GIEXyVwr9aYlI-4RSLsWCw", "user_id": "TmgoW6rXCb6dR05RJOwiaQ", "date": "2016-05-21 01:26:03", "stars": 1.0, "text": "Tonight was the worst service ever. My husband and I ordered two combos... He ordered the new bacon mozzarella burger. We got home and he had a flat chicken sandwich that had a piece of mozzarella cheese with the wrapper still on it! He went back and got a replacement. They gave him the burger with no bacon. Seriously? Must be really hard to get that right. This place has terrible work ethic.", "aspect_word": "service, combos, bacon mozzarella burger, sandwich, mozzarella cheese, burger, bacon, place, work", "sentiment": "neg, neu, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.8952, 0.4580, 0.4680, 0.4619, 0.4459, 0.6035, 0.3759, 0.5541, 0.5846", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, surprise, disgust, neutral" }, { "review_id": "2MrogVbwz0Kk8U5poEnWmg", "business_id": "EN93aHUaowPXDXXv01PTZw", "user_id": "fVAD9O0Ymm4TtAbLSwPP8Q", "date": "2011-11-29 02:52:45", "stars": 2.0, "text": "Coffee is crazy variable--sometimes its really good (for DD) and other times it is terrible (even for DD). Donuts are OK. Staff is efficient but maybe a bit too interested in what's going on behind the counter; they always seem to be chatting with each other quietly. The space is uncomfortable because it doubles as a badly-done gas station convenience store. There can be a line on weekday mornings but even when it is back to the door I've only waited 2 minutes.", "aspect_word": "Coffee, Donuts, Staff, counter, space", "sentiment": "neg, neg, pos, pos, neu, neg", "sentiment_score": "0.6864, 0.3236, 0.4979, 0.7673, 0.5408, 0.7880", "emotion": "disgust, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "kvcWxvIFVS3wssnzc0aR-w", "business_id": "CQr5mbLHIEJdYL8F-snsOw", "user_id": "d434UGTWAEV6U8m8Ukb3SA", "date": "2020-12-06 19:29:29", "stars": 1.0, "text": "Went in a little after 8am this morning. There was no cashier or anyone working at all. I called out 3-4 times \"hello, anyone working here?\" No response. Maybe they were in the bathroom? I left my stuff on the counter and walked out.\n\nSomeone could have robbed the place and CVS would have no clue until they reviewed the video cameras. Someone was", "aspect_word": "cashier, counter, cameras", "sentiment": "neg, neu, neu", "sentiment_score": "0.5528, 0.6434, 0.2467", "emotion": "neutral, surprise, surprise, surprise" }, { "review_id": "krgeo6Q1iz005hrmw2P-gQ", "business_id": "radib3GHt_Up9-zhUjM1ew", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2013-09-09 02:23:06", "stars": 4.0, "text": "Stopped in today after finding out that my favorite Thai place didn't open until 4. Since Red Robin was close by and I had an errand to run at the mall, the husbeast and I decided why not. \n\nWhat we first noticed is that they've got advertising up for their new autumn menu, including the Sam Adams Oktoberfest beer and their Pretzel burger. This piqued the husbeast's interest and me, well, I'm a simple creature, I just wanted MEAT! \n\nWe perused the new slick menu layout - instead of being a fold out menu, they've now got newly photographed food offerings in a book style menu- and i chose to have the French dip, as a starter, we chose their pretzel bites. I've had them in the past and they've been delicious, today though, they were a disappointment. The cheese was clumpy and the bites themselves tasted microwaved and over salted. \n\nThe way the food is presented is much prettier now. Gone are the plastic baskets, now food comes neatly arranged on plates, fries come served in hammered steel buckets. Everything looks slick and delicious. They even offer 7 different sauces for your fries that are standard, and a few other sauces that are premium for an up-charge. This is something new. Our entrees were served quickly and as ordered. They were delicious! The food and the service was excellent. \n\nSince I've been on a restricted diet, I ended up having to take half my meal home. Its days like today that I wish I could order off the kiddie menu!", "aspect_word": "menu, Oktoberfest beer, Pretzel burger, layout, food, French dip, pretzel bites, cheese, bites, baskets, plates, fries, buckets, sauces, charge, entrees, service, diet, meal", "sentiment": "neu, neu, neu, pos, pos, neu, pos, neu, neu, neu, neg, neg, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.3156, 0.3939, 0.4409, 0.5744, 0.3724, 0.5766, 0.3985, 0.5202, 0.4005, 0.3046, 0.5330, 0.3822, 0.3719, 0.2419, 0.3758, 0.4759, 0.4422, 0.3285, 0.4018, 0.6374, 0.4010, 0.3687, 0.4152, 0.6507, 0.6976, 0.3996, 0.7410, 0.3595", "emotion": "surprise, neutral, joy, sadness, disgust, joy, neutral, neutral, neutral, joy, joy, surprise" }, { "review_id": "le2y1LAcKqupvlvcJHSwBA", "business_id": "oPN5j1BNvFFM13AvFSBXjg", "user_id": "1kVjDa0lupEe5uhnj28sdw", "date": "2015-11-23 17:26:44", "stars": 5.0, "text": "The employee here was very nice. I asked for 10 munchkins for my daughter. I wanted them in a variety of assortment. She ended up giving me 20 and only charging me for 10. My coffee was delicious as usual. My only complaint is that there is no drive thru.", "aspect_word": "employee, munchkins, coffee", "sentiment": "pos, neu, neu, pos", "sentiment_score": "0.8808, 0.4312, 0.4364, 0.7713", "emotion": "joy, neutral, neutral, joy, neutral" }, { "review_id": "9OB7xVWzyoOK_pBQWihSmw", "business_id": "ccPRPHBzUubwe65VG14ioA", "user_id": "almRxI4qRYyq_ex1Byy_rw", "date": "2020-03-28 22:11:44", "stars": 4.0, "text": "There used to be a Qdoba on 23rd Street in Manhattan that I liked to frequent; however, it closed about eight years ago. I hadn't been to one since, until I tried this place in Tampa International Airport.\n\nI had a chicken quesadilla and it was very good. The price was low and the portions generous for an airport. \n\nOne isssue: When I asked for sour cream in my quesadilla, I was told that I could have it on the side, which I thought was odd. (Moe's Southwest Grill lets you have sour cream inside the quesadilla.)\n\nAlthough I like Moe's better than Qdoba, Qdoda is still good, and I like Qdoba better than Chipotle.", "aspect_word": "chicken quesadilla, price, portions, sour cream, quesadilla, cream", "sentiment": "pos, neg, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.4394, 0.4719, 0.6369, 0.3551, 0.4720, 0.3265, 0.3754, 0.4699", "emotion": "joy, joy, disgust, disgust, neutral, neutral" }, { "review_id": "QfY-EwK-yj19Vo6bdRozjg", "business_id": "GQaSzSnRu6VDJNEv6bzA0w", "user_id": "Sp2GV7D-_JLZMPQmDanzPQ", "date": "2020-09-11 20:19:27", "stars": 4.0, "text": "Have only visited this location once. Chipotle is always one of our favorite places when in the mood. Can always count on fresh ingredients and savory flavors. I typically go for the Sofritas bowl which is basically marinated tofu crumbles in a savory sauce. Pair that with some fresh grilled veggies and mild salsa and sour cream and OMG. If you've never been to a Chipotle it's very similar to a Subway where instead of building your own sub, you build your own burrito or burrito bowl or salad or taco. They even have kids meals and even though not on the menu will do a quesadilla. Love their chips and guacamole -- best Guac in town!!", "aspect_word": "Chipotle, ingredients, flavors, Sofritas bowl, tofu, crumbles, sauce, grilled veggies, salsa, cream, sub, burrito, bowl, salad, taco, meals, menu, chips, guacamole, Guac", "sentiment": "pos, pos, pos, pos, neu, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.4444, 0.8136, 0.6898, 0.3536, 0.3638, 0.4080, 0.3254, 0.4493, 0.4868, 0.3344, 0.5855, 0.4937, 0.4504, 0.4499, 0.6193, 0.5765, 0.3070, 0.8182, 0.5721, 0.3956, 0.4957", "emotion": "neutral, joy, joy, neutral, joy, neutral, neutral, joy" }, { "review_id": "Lrv-sLL9h-RBRiHSr_FofQ", "business_id": "tiEpa1ODvUY9grU8Syu65w", "user_id": "rX96NkafNGbcAlZahrRzQQ", "date": "2016-11-18 02:23:45", "stars": 4.0, "text": "I have lived in this area for three years now and this Walgreens has the most pleasant staff. They are always helpful and cheerful and really make shopping here a pleasant experience. The only reason I give 4 out of 5 stars is because of the the selection of some items. Generally I can get everything I need however there have been a few times where the selection is limited and so I end up having to go somewhere else. That is not always the case though. For the most part they have great sales and good products plus the staff is fantastic and the pharmacy department has been nice as well.", "aspect_word": "staff, selection, sales, products, pharmacy department", "sentiment": "pos, neg, pos, pos, pos, pos", "sentiment_score": "0.9112, 0.5102, 0.7500, 0.7323, 0.8672, 0.5084", "emotion": "joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "QB64MKIFILOyX4MSS6QYew", "business_id": "eXH8AvpSarvyO7PCE9K-jg", "user_id": "huoDKkCmL7g6c9hn92EdPQ", "date": "2017-12-19 22:22:48", "stars": 1.0, "text": "Service was horrible. My server was a complete asshole, the manager was watching and acting like it was okay, and my sister got food poisoning off of a cheeseburger. I can't believe Jack in the Box has gotten this bad. And although other locations are having some issues as well, this one was by far the WORST. 10/10 will never recommend ever again.", "aspect_word": "Service, server, manager, food, cheeseburger, Jack", "sentiment": "neg, neg, neg, neu, neu, neu, neg", "sentiment_score": "0.9133, 0.9277, 0.8314, 0.4220, 0.5547, 0.2593, 0.6373", "emotion": "fear, disgust, surprise, disgust, sadness, neutral" }, { "review_id": "orEc3segyR0lSr32PN-7ZA", "business_id": "QB1V44T_lH87I24NNpPOUA", "user_id": "S7NrgnwWIRaTUXqVrfSLNQ", "date": "2017-09-03 00:34:44", "stars": 1.0, "text": "Mediocrity is not even met here. Many many helpless chiefs and no indians! I only say helpless because, well, they know nothing of their jobs or how to fix anything! And the few who do are mired down by everything and everyone around them! The new supposed managers would might even be laughable if it weren't soo pathetic. But they sure are friendly! :/ Yeah well, just gimme my food Charley. Oh and about that, food is RARELY checked. Wrong food is in bag often. We got lucky with extra food in our bag today. But feel bad for the rest of the line behind us in the drive-thru. We felt bad for a second. But the bald guy in the window was one of the useless ones we see lately so we gave up. Hardees is slow but hey at least we get it hot and correct. Better taking my chances up the road for lunch.", "aspect_word": "Mediocrity, chiefs, managers, food, line, guy, Hardees, lunch", "sentiment": "neg, neg, neg, neu, neg, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.7020, 0.7837, 0.7864, 0.3939, 0.4066, 0.5275, 0.5565, 0.4267, 0.6979, 0.6835, 0.8108", "emotion": "neutral, joy, neutral, neutral, sadness, sadness, neutral, neutral, neutral" }, { "review_id": "yFyYolv-ZxLK_85cD5z_QQ", "business_id": "CSTh5o8_aP0pV8E_JkbmsQ", "user_id": "w6tpXm0c3iIF872A-u_GAw", "date": "2018-10-10 23:19:18", "stars": 1.0, "text": "This UPS allows USPS package drop off which apparently USPS makes pick ups on a daily basis. I dropped off 4 packages more than two weeks ago and none of them have made it to their destinations which means either the USPS carrier lost all 4 of my packages, which I have a hard time believing, or those packages got lost in the shuffle at UPS. Either way not sure how reliable this location is.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral" }, { "review_id": "FgZ4P85dM-whuxQcxQjk1w", "business_id": "4lkbbB4y_kaoPdDxq0F3Hw", "user_id": "p6e99m4BJVtQTYWRgFKxxQ", "date": "2015-06-30 21:22:51", "stars": 1.0, "text": "I ordered an extremely simple Grande Iced Coffee with caramel syrup and 2% milk. When I drove up to the window, I received a hot coffee. I informed the server that I ordered an iced coffee. The very same hot coffee I was offered was mixed with ice and put into an iced cup. It was disgusting!! Then I returned and explained the situation and the woman who took my initial order was telling me what I ordered automatically comes hot..how does an iced coffee automatically come hot? So when I got up to the window for the second time, they gave me what I ordered but made it with the oldest, most disgusting tasting coffee imaginable! Not what I would expect from Starbucks. Extremely unacceptable for a $3 coffee. Very disappointed! Will not be returning. Beware!!!", "aspect_word": "Coffee, syrup, coffee, server, woman", "sentiment": "neu, neu, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.3141, 0.5199, 0.3135, 0.8094, 0.6826, 0.3151, 0.6896, 0.4649", "emotion": "neutral, neutral, disgust, neutral, disgust, disgust, sadness, fear" }, { "review_id": "pzSq70wFgtl53QmmP0NZBw", "business_id": "adEgf15_j1M9_g4NYgLIMw", "user_id": "-frybFHNHWnwd69LFXkOVQ", "date": "2014-05-30 01:10:39", "stars": 4.0, "text": "This is a fairly new CVS where the former Mercado used to be. The lot is open and well lit.\n\nThe staff acknowledges you when you walk in and offers help if you need it. The pharmacy staff is friendly and really helpful. I've had to transfer several prescriptions here recently and I was given a document showing when each one would be available for pick up.\n\nThe store has lots of drugstore items, snack food, etc available and their CVS rewards card can offer some pretty good deals.", "aspect_word": "staff, pharmacy staff, snack food", "sentiment": "pos, pos, neu", "sentiment_score": "0.7806, 0.3991, 0.5462", "emotion": "neutral, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "KdPad9XKEunxl3TJ_lwy3A", "business_id": "DNuhEgKexpttzRobB221Vg", "user_id": "SkKIdgh9EDmGIqSqGO81sA", "date": "2016-05-12 18:05:31", "stars": 1.0, "text": "Save yourself the aggravation and go to another shipping store. The other reviews on this store are so true. The counter lady Bonnie is rude as can be. She doesn't greet the customers and makes you feel like it's a bother that you want to ship something. This lady was in her sweatpants and sweatshirt and looked like she just woke up. Didn't greet me and asked me \"what do you want\"? Like seriously? Who the heck in their right mind would come to this store. I called UPS Store customer care and made a complaint immediately. The best part was that she told me if I don't like her service to go to Pack and Ship down the street. And that is exactly what I did. Shame on the UPS store owner (who I was told owns several locations) for not addressing this issue. These stores are his bread and butter and with disgruntled employees like Bonnie he will be left with just butter no bread. Not even breadcrumbs. Shame on this franchisee.", "aspect_word": "counter, lady, service, owner, employees, bread", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8670, 0.3919, 0.5483, 0.5671, 0.3486, 0.6467, 0.3454", "emotion": "anger, surprise, anger, anger, surprise, surprise, sadness, joy, neutral, neutral, sadness, neutral" }, { "review_id": "WpPvGwyu4KYzO0GGKVoBBg", "business_id": "pokS0UOGVKuILWtS1HNLBA", "user_id": "hMvNvRQVp8RxPeTAOb5Q4Q", "date": "2015-12-02 05:43:39", "stars": 1.0, "text": "One star is one too many stars for this \"crap\"lebees. Apparently the kitchen closes more than half an hour before the listed closing time. In all reality it was just painfully obvious how the staff didn't want to let us sit down even though we already knew what we wanted to order. What kind of a chain restaurant is this that doesn't follow it's listed hours of operation? I probably should have mentioned that the restaurant was busy. There were probably 30 other customers inside enjoying hot food while my friend and I had our good currency turned away and directed back out into the cold night.", "aspect_word": "kitchen, staff, food", "sentiment": "neg, neg, pos", "sentiment_score": "0.6185, 0.9104, 0.5994", "emotion": "neutral, surprise, surprise, neutral, neutral" }, { "review_id": "oEV-sHtadIYbDDcwAlbiNg", "business_id": "3u1cP7H4g325tkhNE4ncbA", "user_id": "7yuBjruAJfk0n0eTFONMSg", "date": "2019-01-14 22:31:54", "stars": 5.0, "text": "We read the other reviews before going here because we wanted to see how \"bad\" it was for ourselves. Went here for breakfast with my wife this morning. We were greeted immediately upon entering and seated in a booth. First thing we noticed was how clean everything was. Nearly every ihop we've gone to in the past has sticky syrup bottles on the table and old food smeared on the walls. This one is immaculate! We appreciated the aesthetic as well, y'all partitions between the booths meant privacy for us, but still low enough to enjoy the view outside.\n\nWe were greeted by our server, Heather. She was professional, kind, and checked on us often but not to the point of annoyance. I watched the plates of food coming out of the kitchen as we waited for ours to arrive and they looked incredible. Almost like how you see them pictured in the menu (which we all know just does not happen). Once we got our food, it was perfect. It was hot, tasty, and arrived in a reasonable amount of time. We had one minor flaw in our order (my wife had ordered sausage and bacon but the cook only put bacon on the plate). She actually caught the mistake before we did and brought out sausage and apologized. Seriously, no big deal out all.\n\nThe food was great and the service was even better, so we gave the server a 40% tip because the other yelp reviews on here are ridiculous. Waiting 30 min to be seated on a *gasp* Saturday morning?? Sprinkles (which are essentially tasteless) \"contaminated\" the bottom of your child's pancake?? Come the *bleep* on. These are hardworking people just doing their job the best they can. We will for sure be back!", "aspect_word": "breakfast, booth, syrup, table, food, aesthetic, booths, server, plates, kitchen, menu, sausage, bacon, cook, plate, service, yelp, Waiting, seated, Sprinkles, contaminated, pancake", "sentiment": "neu, neu, neg, neu, neg, pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, pos, pos, neg, neu, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.8644, 0.6091, 0.4256, 0.4551, 0.6162, 0.5236, 0.5584, 0.5088, 0.5734, 0.6610, 0.6130, 0.8054, 0.5448, 0.4910, 0.4850, 0.5937, 0.4989, 0.6321, 0.5998, 0.7325, 0.6586, 0.5747, 0.2434, 0.4844, 0.3826, 0.2977, 0.2224, 0.2420, 0.3255", "emotion": "disgust, neutral, fear, neutral, disgust, joy, joy, neutral, surprise, neutral, neutral, joy, neutral, neutral, surprise, neutral" }, { "review_id": "B8GM6wxK5RO07C7TkxJKUA", "business_id": "jMStvE-tQzSpRCAO0nAE6g", "user_id": "BX8_1kmOys8ksPJK0Yy9Og", "date": "2019-05-26 01:26:46", "stars": 1.0, "text": "This was our first and last time we will be going to Red Robin. My husband had been to the Red Robin when it was at the tucson mall and remembered the fries and burgers being delicious. So, we thought we would give this new location a try. Don't! It was a complete waste of money. The bottomless fries are a joke and not the same as they were. The first round we got had less than 10 fries. The BLTA croissant sandwich was bland and had no flavor, the sweet potato fries were extremely salty, the chicken tenders had zero flavor and had more breading than chicken. Didn't have a single food item out of the 4 of us that was good. \n\nThe service was super terrible. Poor guy just wasn't trained properly it seems. We had to ask for things multiple times and send back one of our orders as it was incorrect. The tablet on the table was a nightmare to use to just pay the check. \n\nThe whole experience was terrible and I urge people to stay clear.", "aspect_word": "fries, burgers, bottomless, BLTA, croissant sandwich, flavor, sweet potato fries, chicken tenders, breading, chicken, food, service, guy, table", "sentiment": "pos, pos, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.7754, 0.8359, 0.6062, 0.6485, 0.5858, 0.4592, 0.3536, 0.7149, 0.5559, 0.6009, 0.7124, 0.6090, 0.5351, 0.4404, 0.8841, 0.8192, 0.4123", "emotion": "neutral, neutral, anger, neutral, neutral, disgust, neutral, fear, neutral, fear, fear, neutral" }, { "review_id": "QgyNhtAIwuv8RDDd50cenA", "business_id": "phh8Fo60_xBmNXyvdovTbQ", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2021-08-05 01:45:12", "stars": 1.0, "text": "First worst on Santa's Naughty list.\n\nDrive-through July 19, 2021. I ordered two double cheeseburgers -- no buns, no ketchup, extra pickles, extra onions.\n\nWhat a stinkin' mess.\n\nBoth burgers had buns.\n\nOne was a single. One was a double.\n\nThe single was slathered in ketchup. NO cheese. NO pickles. SOME onions.\n\nThe double had two pieces of cheese. SOME pickles. SOME onions. NO ketchup.\n\nNeither burger had extra pickles or extra onions.\n\nI paid $4.76 for this disaster of a meal, which SHOULD have lasted two meals. But it could not, because I was cheated.\n\nDO NOT GO HERE, IF YOUR INTENT IS TO CUSTOM-ORDER ANYTHING!!!!", "aspect_word": "cheeseburgers, ketchup, onions, burgers, cheese, pickles, burger, meal, meals", "sentiment": "neu, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.2740, 0.3827, 0.4244, 0.4364, 0.2691, 0.5672, 0.3289, 0.5855, 0.6055, 0.4868, 0.6416, 0.4328, 0.4201, 0.6697, 0.7478", "emotion": "disgust, neutral, neutral, disgust, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness" }, { "review_id": "hxfjlg5zA7ERBEjTgjvfMQ", "business_id": "qBhtpgS-GxNk38CgRVCJLw", "user_id": "JR769FnCuNtMVYfAz3rAew", "date": "2021-10-20 21:46:35", "stars": 4.0, "text": "My friend and I had other dinner plans that fell through so I told her to pick any place. She didn't know the USF area so I started rattling off restaurants and when I mentioned Carrabba's - she said she had never been. So I immediately said we are going there! Mama Mandola's soup is one of my chain restaurant favorites- I need no excuses to her a nice bowl full! \n\nWe were seated immediately at 6:30pm. Impressive. Eric, our server, at the at this Fowler location, definitely deserves a shout out for his avid attention and amazing customer service. He brought over our waters and bread/ seasoned olive oil almost instantaneously. Then we put in our app order for the zucchini frittes. My soup and my friends Caesar salad came out just as fast as the waters! The zucchini frittes followed the starters. My chicken Marsala was as delicious as it normally is. But be warned does hard chicken Marsala fans- this rendition is made alot different that it's traditionally prepared. It has always worked for my taste buds, I just wouldn't ever classify it as Marsala. My friend loved her eggplant parm and truffle fries! \n\nI don't find myself giving a chain restaurant five stars on most occasions and am going to stick with that theory. It was very good with amazing service!", "aspect_word": "dinner, soup, bowl, server, customer, service, waters, bread, oil, zucchini frittes, Caesar salad, frittes, starters, chicken, Marsala, eggplant parm, truffle, fries", "sentiment": "neu, pos, pos, pos, pos, pos, neu, pos, pos, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, neu, pos, neu, pos, pos", "sentiment_score": "0.8672, 0.2670, 0.5901, 0.6707, 0.8319, 0.6120, 0.4524, 0.3982, 0.4363, 0.3374, 0.4860, 0.3836, 0.3957, 0.2951, 0.3355, 0.3752, 0.3139, 0.3148, 0.2455, 0.2786, 0.3683, 0.3291, 0.3965, 0.8356", "emotion": "neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, joy, joy" }, { "review_id": "1OUNeNJ1X01Es_Y3I-06aA", "business_id": "PEdBeArjVvl2qBM9TvmXPw", "user_id": "5O0ejMUB7XHzyTf1rLu2zQ", "date": "2013-01-23 01:04:50", "stars": 3.0, "text": "This is a chain pizza place. You know that, in theory, you will get the same taste and same service no matter where you go with this chain. Surprisingly, this place is a tad bit different.\n\nI don't know if it is because they are in a depressed economy city, within a depressed economy neighboorhood, but this place has plenty of deals that are not part of national promotions. These guys have deals on single pizzas, as well as multiple order of pizzas. One thing that I really like about this place is that they will make sure that you are happy with your food, with very few questions asked.\n\nJust fyi, if you are doing a carry out order, which they actually have seperate deals for carry out orders, make sure to ask if no one picked up there order. You can actually get deals on those items as well! It seems as though this Domino's wants to ensure it stays in business! They don't seem to ever stop running national promotions here!", "aspect_word": "taste, service, promotions, pizzas, food", "sentiment": "pos, neg, neu, neu, neu, pos, neu", "sentiment_score": "0.6210, 0.4359, 0.2930, 0.3608, 0.3482, 0.4289, 0.3193", "emotion": "surprise, neutral, surprise, neutral, joy, neutral" }, { "review_id": "VPWlXaHQcXrZE8YU-7fYAw", "business_id": "RPdXNVtevsVu-7MM6HeL-g", "user_id": "NXWQFqmG3MldQVeGwiC3Fg", "date": "2011-04-02 14:34:19", "stars": 4.0, "text": "I love Chick-fil-a at anytime of the day. I should know better than to come at lunch time as all CFA seem to be busy. This place was no exception as I had to circle the parking lot for parking and eventually just waited for someone to leave. \n\nOnce I found parking and was inside, I didn't have to wait to order our food and find seating. They do have a play area for kids. The staff was friendly as always.", "aspect_word": "lunch, food, seating, area, staff", "sentiment": "neu, neu, neu, neu, pos", "sentiment_score": "0.7162, 0.8142, 0.5889, 0.4018, 0.8151", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "OhTyDp3ZY-68yi-oxQUNEA", "business_id": "zcTJyMpHa3m9VXwTOAjmTg", "user_id": "AfURyf7nRBnY5rmHrJhP_w", "date": "2017-03-08 01:50:52", "stars": 1.0, "text": "Literally the WORST fast food establishment I have ever been to. I've given them chance after chance to redeem themselves. Tonight was a real winner. I'm ordering drive thru since I have a whiny baby in the back seat. When I pull up to the window to pay, the manager just has his hand out for payment. No greeting or anything, just takes my card and swipes it. He hands me back my card and walks away from the window muttering \"every time I try to do something, 15 more f*cking people pull up\". Nice, right? So I figure they're really busy and try to give him the benefit of the doubt and ignore his extremely rude attitude. He hands us our tray of beverages and then our bags of food. I had to ask for the juice box that comes with the kids meal. No parting remark but I made a point to tell him thanks and have a good night. I may have had a slightly sarcastic tone but I dealt with his awful mood so he deserved it. Then I pull into a parking spot to check to see if our orders were correct. I had a gut feeling something would be wrong. Well sure as shit they forgot chicken fries for a meal and put everything on a whopper that was supposed to be plain. That was it.... I pulled up to the door, placed everything on the counter and asked for a refund. I just couldn't take anything more. Please avoid this place at all cost so they knock it down and put up another establishment worthy of our patronage.", "aspect_word": "food, manager, tray, beverages, juice box, meal, tone, mood, chicken fries, door, counter, refund, patronage", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neg, neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.4112, 0.8802, 0.6251, 0.7396, 0.7653, 0.4821, 0.7485, 0.3640, 0.3830, 0.3486, 0.8843, 0.5683, 0.7250, 0.5382, 0.3730", "emotion": "surprise, neutral, neutral, neutral, anger, neutral, neutral, neutral, joy, disgust, neutral, fear, disgust, surprise, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "V7O9lDd2knBUEz3vbtSosg", "business_id": "H1prLvxoQvwUjYuhUiH4zA", "user_id": "q8bVb99MkJSIqq-TwUXRbQ", "date": "2019-01-24 12:40:24", "stars": 3.0, "text": "Wal-Mart- the huge, low price super-store. For the most part. Also the great stage for amazing people watching. Not sure why that goes hand in hand, but it does. Wal-Mart is my go to for those oddball purchases that I know i can find there. With the grocery pick up, it does make it easier to avoid the masses and still get a bargain! Happy shopping", "aspect_word": "price, stage", "sentiment": "pos, pos", "sentiment_score": "0.4229, 0.7421", "emotion": "joy, neutral, joy, surprise, neutral, joy" }, { "review_id": "lkOUbRFmj23JtZ-LmveeHw", "business_id": "Fb-6bh6Kf3kseld8RXBHYg", "user_id": "x7f4mm0aW1UnXx9rfef1uw", "date": "2019-01-30 02:57:40", "stars": 5.0, "text": "I have to say that I was extremely impressed. The hostess and server were super friendly. \nI had my two nephews with me. \nOur waitress was helpful in accommodating their needs. \nOne of my nephews ate the chicken and waffles. The other had scrambled eggs with bacon. \nLet's just say that they must have loved their food because it was all gone! \nI had a chicken fajita style omelet. It was huge and deliciously good.", "aspect_word": "hostess, server, waitress, chicken, waffles, scrambled eggs with bacon, food, chicken fajita, fajita, omelet", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos, neu, pos, neu", "sentiment_score": "0.6133, 0.8458, 0.8211, 0.5186, 0.4463, 0.4325, 0.6642, 0.4799, 0.3584, 0.3435, 0.3679", "emotion": "surprise, joy, neutral, neutral, joy, neutral" }, { "review_id": "FbXA0sc1qRw7c15nb9Q6Bw", "business_id": "OGixx7xJps9yYZbkoOhIpw", "user_id": "eM_BZj7NqAUNFjHLPK7a_g", "date": "2015-05-13 17:47:30", "stars": 4.0, "text": "Service here is always good. While in general this Taco Bell is just like any of the others, I really prefer to come to this one. The only complaint I have its that they sometimes fall behind paying attention to the dining room (i.e. it's difficult to find a clean table to sit at), but other than that, worth every bit of 4 stars.", "aspect_word": "Service, dining, table", "sentiment": "pos, neu, neg", "sentiment_score": "0.9146, 0.6271, 0.3910", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "CgZw8k9zzBHx5ImyyAuCrQ", "business_id": "BWPhPJv0ZIELnIUF_ZmYGw", "user_id": "b4n2fkOwxzFB82gNAhpMsg", "date": "2016-12-26 23:37:20", "stars": 5.0, "text": "Have been going here for a year now. Alot of people off the beach locate this Supercuts. Great service everytime and always a great atmosphere. The stylist are the best. They do a wonderful job everytime. Would recommend this place always. Visitors on vacation are always coming in off the beach area.", "aspect_word": "service, atmosphere, stylist", "sentiment": "pos, pos, pos", "sentiment_score": "0.8457, 0.8771, 0.5040", "emotion": "neutral, neutral, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "VRA6P90cR1zIhkW0mtLghQ", "business_id": "G7Ayf0VadYQRMNJvT6gA3Q", "user_id": "hinrYC95HxT8V2wupp0LvA", "date": "2021-11-24 00:02:40", "stars": 4.0, "text": "We had a gift card and hadn't been to an Applebee's in maybe 5+ years, but you know what? The menu hasn't really changed. We did the 2 for $27 and got spinach artichoke dip as the app, and we both got the Chicken & Shrimp which was pretty good. The drink menu is filled with a lot of goblet looking drinks, including some with The Rock's tequila. I stuck with what I knew from long ago which was a long island. Overall a decent bite if we have a gift card :).", "aspect_word": "menu, spinach artichoke dip, Chicken & Shrimp, drink menu, drinks, tequila, bite", "sentiment": "neu, neu, pos, neu, neu, neu, pos", "sentiment_score": "0.4454, 0.4229, 0.3946, 0.5109, 0.2973, 0.3644, 0.5124", "emotion": "surprise, neutral, neutral, neutral, joy, neutral" }, { "review_id": "iPlTDxKMvD0PcnALN8UAbw", "business_id": "MolBW1pOTKKXCwWEcAG_Vg", "user_id": "hwTjAcw3GVhBo3x0a5tWcA", "date": "2021-06-25 19:32:34", "stars": 1.0, "text": "Incredibly slow and terrible customer service. It's also nearly impossible to get ahold of anyone in the phone so you're pretty much stuck going to the store and then waiting in line until someone can get to you. I really hope the corporate headquarters can provide this store with better staffing and resources sometime soon.", "aspect_word": "customer, service, staffing", "sentiment": "neg, neg, pos", "sentiment_score": "0.8547, 0.6450, 0.4976", "emotion": "fear, neutral, joy, neutral" }, { "review_id": "Ve0JrXQJp8WVBo0l4-kIzQ", "business_id": "DOb8-Z1525QH8PRIdHOfww", "user_id": "7c3gMxKzRFnKpNQxQjX8Fw", "date": "2019-08-30 05:16:34", "stars": 1.0, "text": "found a hair in my shredded chicken burrito. also took over 2 hours to deliver with grub hub. always takes forever in the drive though. called the store and asked them to add sour cream, they promised me it would be on there and when i got it there was none and no hot sauce packets i asked for also. would give zero stars if i could DONT GO HERE", "aspect_word": "chicken burrito, sour cream, hot, sauce, packets", "sentiment": "neu, neu, neg, neu, neg", "sentiment_score": "0.3629, 0.4477, 0.4275, 0.2463, 0.3816", "emotion": "disgust, neutral, neutral, neutral, sadness" }, { "review_id": "3KaP9ih2Ap8t8bhDUqqO-g", "business_id": "lMXJ1uakCkotTLOdQSfw2Q", "user_id": "zUk_Ww2q1At1QSyRbUjIGQ", "date": "2022-01-07 18:07:13", "stars": 4.0, "text": "I feel badly with Wendy's overall score.\n\nI got a Classic Chicken sandwich, and it was pretty darn good. Hey, it's not Chick Fil A, but who is?!\n\nThe lettuce was crisp and the tomato was pretty good too. I was glad my sandwich wasn't drowned in the mayo too.\n\nFast food places really aren't my thing, but I'd order from here again sometime.", "aspect_word": "Classic Chicken sandwich, lettuce, tomato, sandwich, mayo, food", "sentiment": "pos, pos, pos, neu, neg, neg", "sentiment_score": "0.5523, 0.7023, 0.6521, 0.4998, 0.3056, 0.3757", "emotion": "sadness, joy, surprise, joy, neutral, neutral" }, { "review_id": "2dObiiUNgL5uc23T6jylyg", "business_id": "qKt9X3OIG4vBnjQ9YokQhg", "user_id": "kkPgJv6KBFN15caG7NYYlg", "date": "2015-08-21 16:36:50", "stars": 3.0, "text": "I like this place: It's pretty clean, the bathrooms are at ground level (unlike the Longstreet location where one needs to walk downstairs), and it's bright and clean. I almost always end up overeating when at a Red Robin location due in part to the calorific burgers and bottomless sides. It's definitely more calories than I need so I don't visit Red Robin terribly frequently as a result but it's a fun place to visit just the same. I wish I was better at picking out a delicious burger from the limited time offerings though as I often pick out ones that are less delicious than I expect them to be (if they're not as good as my favourite normal burger, I feel like I've made an ordering mistake, seeing as I really like that normal burger!). All in all a good place to visit, I just wish I didn't so often leave feeling overly full/having overeaten.", "aspect_word": "bathrooms, burgers, sides, burger", "sentiment": "pos, pos, neg, pos, neu, pos", "sentiment_score": "0.7602, 0.3173, 0.3715, 0.7021, 0.3990, 0.5555", "emotion": "joy, joy, joy, sadness, joy, neutral" }, { "review_id": "xWU_GpyLWn9cbVeXnw-D5w", "business_id": "-Bl2AA2Ujp1EBp0hEw6sIA", "user_id": "QqMeCZMhTFbvz7Em1Jfq5Q", "date": "2016-04-07 13:10:11", "stars": 2.0, "text": "This has got to be the most poppin CVS in America. I came in on a Wednesday at 2:30 PM and it was a mob scene. I couldnt believe how many people were in CVS on a weekday afternoon! \n\nThe lines were so long and the cashiers were frazzled. I used self-checkout but still had to wait a long time before even getting there. \n\nIn a pinch, its okay if you have the patience. If you need to stock up, go somewhere else.", "aspect_word": "lines, cashiers, checkout", "sentiment": "neg, neg, neu", "sentiment_score": "0.7773, 0.5934, 0.3614", "emotion": "surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "Zxq-YKRPGr5vXLnzXJ2x-A", "business_id": "OcVNSUkvfYQlD5EWJOGGVQ", "user_id": "4By_nTbOIdOn2-WpJ2D07w", "date": "2017-11-15 23:33:42", "stars": 4.0, "text": "Second time I've been here honestly should have made a appointment because their pretty busy but it's all gravy because I don't have anything else to do. Lol\n\nThe customer service here is top-notch everyone I've met here is knowledgeable, helpful and polite. The tire manager (Ron) is a great guy. He let me know all my choices so I could make a sound decision, on which tires to go with as far as my needs and best price point.", "aspect_word": "customer service, manager, price", "sentiment": "pos, pos, pos", "sentiment_score": "0.5927, 0.3278, 0.3249", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "jlVBVolHQCG1gjtCDqoZsw", "business_id": "DC4BAXGiXkTBjBXI_5edeg", "user_id": "B-s-8VUnuBjGTP3d01jsyw", "date": "2015-02-03 21:40:15", "stars": 2.0, "text": "Lured by the idea of limitless steak fries, I asked for the burger with mushrooms and wanted provolone with it. The server said most burgers were cooked as medium, with a bit of pink on it, unless requested otherwise. Sounded perfect. Burger arrived with a small serving of the steak fries, lightly done (also my personal request). Fries were quite good, not overly salty and done the way I requested. The burger was another story. Hard as a hockey puck on the outside with one side clearly blackened. I waited for awhile to get the server's attention regarding the burger. When I pointed how overcooked the burger was, she just shrugged and said, \"I'll let the kitchen know.\" No offer to get another one made - silly me - I just assumed she was going to do it.\n\nAnother few minutes pass but I'M HUNGRY, so I ate half of the burger in front of me, but no other burger ever made its way to my table. I finally asked for the manager, who clearly agreed that the burger was overdone and apologetic. It was just too late to take her up on her offer to have another burger made for me, so she very nicely comped the meal - that's the only reason I'm giving this place anything other than one star.", "aspect_word": "steak, fries, burger, mushrooms, server, burgers, Burger, serving, steak fries, Fries, kitchen, table, manager, meal", "sentiment": "pos, neu, neu, neu, neg, neu, neu, neu, neu, pos, neu, neg, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.6174, 0.4542, 0.7354, 0.3848, 0.6201, 0.4481, 0.4323, 0.3244, 0.5530, 0.3370, 0.4267, 0.7480, 0.5933, 0.4942, 0.4462, 0.6291, 0.5636, 0.6074, 0.7249, 0.4617, 0.7634, 0.6884", "emotion": "neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "la1KDtbjmgsp7S5V-l6o4Q", "business_id": "NxyWNRXB3O-aBQQLx1ckrA", "user_id": "nnImk681KaRqUVHlSfZjGQ", "date": "2012-01-24 03:31:42", "stars": 1.0, "text": "Chipotle is nowhere near real Mexican food - and the taste isn't much better than Moe's, Tijuana Flats, Qdoba, or other fast food Mexican joints. The price isn't cheap either at $9+ for a combo. What really turned me off was the service I experienced today while making my order. An employee rolled her eyes at me as I told her what I wanted in my burrito and had the nerve to tell me \"next time order things from left to right\" while rolling her eyes. Then when I took my order to the register - the cashier gave me a dirty look as well. The manager should watch who he hires to represent his franchise of this business. Eh, I don't think I'll be back.", "aspect_word": "food, taste, price, service, employee, burrito, cashier, manager", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.2742, 0.6762, 0.7687, 0.8528, 0.8645, 0.5169, 0.7441, 0.3961, 0.8473", "emotion": "neutral, neutral, surprise, disgust, disgust, neutral, surprise, neutral" }, { "review_id": "3Z1pa8D-LYuZ_f4mUgeW-A", "business_id": "SfaAXd3L0ElOGb2c1aGG9A", "user_id": "ikWD8meznb14w9yNie3bwQ", "date": "2021-12-29 03:57:25", "stars": 4.0, "text": "While further than my neighborhood store, this location is my favorite stop for deals in the garden area. I just picked up some like new giant mums for $3 each and the cashier told me they would be on sale in a few days. Very helpful, I plan to come back and stock up! I really appreciate when the staff takes interest and remembers you.", "aspect_word": "cashier, staff", "sentiment": "pos, pos", "sentiment_score": "0.3453, 0.7577", "emotion": "joy, joy, neutral" }, { "review_id": "A7yX_iQrOUhlJYhF-DiCsg", "business_id": "vOHojp3yE4WivjuftnCXMg", "user_id": "fMz-DM9BIwQdEw1bYpkZnw", "date": "2016-03-25 05:56:17", "stars": 3.0, "text": "I sell some items online & I actually like that this is close & can drop my prepaid package anytime with their automated mail drop box. I can't say good thing much on what's happening inside though during the day, but with my experience it gets too crowded & busy in there. Sometimes they only have one person that does it all but most of time there are two. This is a good location I guess so people are flocking, it just by Five mile & overland so it's very accessible!", "aspect_word": "location", "sentiment": "pos", "sentiment_score": "0.7327", "emotion": "joy, neutral, neutral" }, { "review_id": "hjhW4CueY9Cjhl6bRZOArg", "business_id": "7c8jWhbbJ4jcHCeXK2u5ng", "user_id": "JCtq6Hh_PXDc73q_iYcnXQ", "date": "2010-12-08 20:56:37", "stars": 1.0, "text": "Okay. Well. First, I must state that I am very aesthetic. There are some people that could work out in a dark drab basement that smells like sweat socks and Fritos and not be bothered by it. Not me. I like Target over Walmart because Target seems to have a warmth which Walmart lacks. \nAnyway. \nMy updated Planet Fitness - or Why I Stopped Going:\nThe front desk staff was always changing. Some of them seemed downright angry, and most of them, while polite, seemed like they'd rather be anywhere else but there. \nI HATED the fact the TV channels were always tuned to some stupid station. Trying to get me to stay on a cross trainer for 30 minutes while being forced to watch a Fishing Show or a Cartoon Show is sooo not going to work. \nThe cardio machines face the free weights. I like to use free weights. And I'm just paranoid enough to think that everyone is watching me use the free weights, so, guess what, I'm not going to use the free weights. \nIt's so damn ugly. Black. Yellow. Dark. Yuck. \nThe upside: For 20 bucks a month, I could bring a guest EVERY TIME, I could TAN as often as I wanted. But I just never wanted to go. So, those wonderful things were a waste. Oh,and then when I canceled they said they never received the letter and there was not one person I could talk to, instead I had to the front desk, who gave me a number to call, who gave me another number to call, who gave me the run around. \nWell. You get what you pay for.", "aspect_word": "front desk staff, Fishing, weights, front desk", "sentiment": "neg, neu, neu, neu, neg", "sentiment_score": "0.4655, 0.4235, 0.2443, 0.2412, 0.3369", "emotion": "neutral, neutral, neutral, disgust, neutral, joy, neutral, anger, sadness, joy, fear, disgust, neutral, neutral, fear, disgust, joy, sadness, neutral, neutral" }, { "review_id": "t61CZVYB6MrAvAD7sVDULg", "business_id": "nXJ1dAI-UGbXfeaI_b1abA", "user_id": "YDpu1IUVJ3GpRuh-hoUgFA", "date": "2017-05-15 14:41:36", "stars": 1.0, "text": "As a new Englander I have experience with many Dunkins and this is by far the worst I have EVER been to and I have been to a lot. \n\nSome highlights include:\n- milk/ cream that tastes sour\n- red hair in my drink\n- overall unsanitary\n- debatably some of the rudest customer service \n\nI tell my friends that this isn't what Dunkins is about who don't have many where they are from. Unfortunately this a sad excuse for a franchise", "aspect_word": "milk, cream, drink, customer, service", "sentiment": "neg, neg, neu, neg, neg", "sentiment_score": "0.6250, 0.5966, 0.7455, 0.7744, 0.5079", "emotion": "disgust, disgust, sadness" }, { "review_id": "fjVyZUGFPKr0svE7EivESQ", "business_id": "CoNaFp91nfnZiPk9R3Jcaw", "user_id": "Z-fD-fU5U0TtyI6gkiG8og", "date": "2014-03-18 19:27:23", "stars": 1.0, "text": "I went in for a simple tire rotation after buying $60 worth of parts. They said my wait would be about 30 minutes (which is still longer than i wanted since I had stuff to do but I said ok and waited anyway.) An hour and 30 minutes later and my car still had not moved so I asked someone how much longer it would be, he went to check and never came back. After 15 minutes of waiting for him to return, I went to the front to complain. Finally they brought my truck in only to tell me that they would not rotate my tires due to one broken stud even though they had inspected the car an hour and 45 minutes before and said nothing about it. Then then said they could change my stud for an extra $50 worth of labor when I could get it done for free at my own mechanic. You would think after 2 hours of asking me sit around, they could at least change the damn stud for free (which would only take them a few minutes) and get me on my way. Instead they have a very unhappy jeep owner who would not recommend their service department. I saw a few other people walk out while I was there as well. Not to mention the guy ringing my truck up called it a \"beater\" -_-\nand I found nail clippings in my truck after it was returned to me.\n\nOn a side note, however, their parts people are very nice and helpful about where to find items in the store.\n\nSincerely annoyed,\nYours truly.", "aspect_word": "wait, waiting, jeep, owner, service department, guy, store", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6241, 0.3757, 0.5752, 0.3277, 0.6192, 0.4687, 0.7302, 0.4076", "emotion": "neutral, neutral, anger, surprise, neutral, neutral, sadness, joy, anger, neutral" }, { "review_id": "y9o_ei5JDwbcJbz8TVRFsQ", "business_id": "guAhfvFNyye0Ufurb593GQ", "user_id": "GG0mFsEXb-02_dzFPqRV1Q", "date": "2012-08-06 19:04:06", "stars": 1.0, "text": "I left work early today with a headache and stopped at WalMart to grab three tiny things. My original review no longer stands - this place is the biggest sh!thole on the planet and my blood pressure is through the roof. It was the worst damn experience ever!! This place has gone DOWN HILL from opening day!!!\n\nBasically my \"speedy checkout\" was over 20 minutes, thanks to a woman who racked up over a $100.00 tab and then walked out because she couldn't pay. The guy couldn't void the transaction himself, and there was NO ONE around who could. So we moved to a different person, who decided that her top priority was to get change for her register, even though she saw us waiting forever. \n\nBy the time her slow a$$ was ready to ring me up, the original guy had his void done and was taking someone who just walked up, instead of the person he sent away to a \"faster\" register. \n\nOn top of it all, there was no friggin' apology from anyone. \n\nI was/am so enraged that I actually called the WalMart hotline to complain, which I've never done in my life. But guess what? The \"two minute\" wait time was definitely more than five, so I hung up and got pissed all over again. \n\nHere I am writing this review, that will clearly have no effect at all. \n\nCustomers beware, this place is a f'in disaster. \n\nI will never ever go back.", "aspect_word": "place, checkout, guy, waiting, wait, time, Customers", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4287, 0.4585, 0.5665, 0.7662, 0.4337, 0.5864, 0.6809, 0.2824, 0.5284, 0.5375", "emotion": "sadness, disgust, anger, neutral, neutral, neutral, anger, anger, neutral, fear, fear, neutral" }, { "review_id": "7XimWG3Kx8UlWgbbiYv5zA", "business_id": "mJCSttB63SaPVZOW3YWhhw", "user_id": "PcSb1YI8jVX5w2BIw2Kqtw", "date": "2016-02-29 22:26:43", "stars": 3.0, "text": "It's a DD. Just like any other... Except this one runs out of donuts a lot, and messes up your order frequently. We've been in 5/6 times in the last year, and one or both problems have popped up on all but our first visit... I'm happy to have the new business out here, but they really need to work on a few things.", "aspect_word": "donuts", "sentiment": "neu", "sentiment_score": "0.3563", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "YHHOtvYpwEzw2Q6DxksHOQ", "business_id": "q3AbKPlzrqbUh8tz26vsdQ", "user_id": "ZL8cgMY7b8POMaxKgd6u3g", "date": "2019-11-26 04:31:07", "stars": 3.0, "text": "I was very disappointed with yesterday's experience. Yesterday I went through the drive thru and I ordered 12 original nuggets but at least tree of them were indeed spicy it burned my mouth so much that I didn't want to eat anything that night. With all of that being said I will still go there but i will make sure I have the right order before leaving though.", "aspect_word": "nuggets", "sentiment": "neu", "sentiment_score": "0.2375", "emotion": "sadness, neutral, neutral" }, { "review_id": "cT6fJil4Dz7U5b7bGh3Tdg", "business_id": "H00DHfwJZGLraKdqeGVOXw", "user_id": "fiwBfnEOQrau4V4YHeV9PQ", "date": "2015-06-04 03:42:12", "stars": 5.0, "text": "I was headed to the Starbucks next to JM's when I noticed an elderly woman with a cane struggling to get inside of her car as she was getting in the vehicle, she dropped her tuna sub &it fell out of the wrapping onto her car seat.I felt so bad for her she started crying I helped her and took her into the place she was upset that sub wasn't wrapped properly,I explained what had happaned,the staff was AWESOME, they made her a fresh new sub I stepped outside to clean off her seat and made sure she was OK.Honestly,I never had one of their sub's,but that tuna sub smelled incredible.I just found the staff to be very warm and compassionate with this poor lady. I just wanted them recognized!!!", "aspect_word": "sub, staff, tuna", "sentiment": "neg, pos, pos, neu, pos, pos", "sentiment_score": "0.3849, 0.6862, 0.3637, 0.4347, 0.6028, 0.8017", "emotion": "fear, sadness, surprise, disgust" }, { "review_id": "t7B9uzreqAc6h-a-yBSwoA", "business_id": "FjVAwrTr0AMfs78pDLamtA", "user_id": "73JnNCF_vbNCOAX6Jk9WGQ", "date": "2019-01-28 04:07:17", "stars": 4.0, "text": "Nice spot, good food. The service was good and the staff are friendly. I stopped here after work and plan to continue. The prices were pretty reasonable but be aware of expensive add ons. Everything is clean and the location is easy to find. This is the best place to go for lunch in the plaza.", "aspect_word": "spot, food, service, staff, prices, location, lunch", "sentiment": "pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.7614, 0.9130, 0.8819, 0.8930, 0.6890, 0.5865, 0.8386", "emotion": "joy, joy, neutral, joy, neutral" }, { "review_id": "qoq-5M-o6-dikH03xtUxQw", "business_id": "eDLnzdEsJTYmqVdRheOyrw", "user_id": "GrexTlTuv9UfCQbGA_d_wQ", "date": "2015-03-29 15:36:31", "stars": 4.0, "text": "One of the better Dunkin Donuts experiences. The store has been very clean every time I've come in, service is fast and courteous enough. Biggest downside here is the parking lot - it's always full, and can be a bit hard to navigate when people are parking in non-spots because of it.", "aspect_word": "Dunkin, service, parking", "sentiment": "pos, pos, neg", "sentiment_score": "0.4504, 0.7939, 0.5499", "emotion": "joy, neutral, neutral" }, { "review_id": "1kjGRYgpydsP5ZJRLR-MqA", "business_id": "KGWSYk6-2XfkRESqDn5s0w", "user_id": "J6LziYv0tOkfAVWMaUeQDg", "date": "2020-07-11 19:11:42", "stars": 1.0, "text": "Placed an order and delivery took almost 2 hours to receive. When I called to cancel, I was offered an apology and a free pizza on my next order. When I called to get my free pizza, the clerk gave me a wrong name and no note for the free pizza.\n\nVery unethical place and takes advantage of their customers.", "aspect_word": "delivery, pizza, clerk, place", "sentiment": "neu, pos, neu, neg, neu, neg", "sentiment_score": "0.4336, 0.4589, 0.4711, 0.8744, 0.3548, 0.4645", "emotion": "neutral, sadness, disgust, neutral" }, { "review_id": "KlaPuk-mftjiGWQlzBXhQQ", "business_id": "cETitA2kQRA2XC-Hfr3QJQ", "user_id": "IRjtqJIrAbcs2R4LLqMvOA", "date": "2019-01-09 00:44:37", "stars": 1.0, "text": "This location doesnt get any better or any worse. \nEach time it's the same horrible service.\nNo greeting. \nNo enthusiasm.\nNo fast service. \nManagement and staff cant even understand a simple order\nIe: meat, cheese & bread only, no sauces\nI was asked three times by 2 different people if that's how I really wanted my order. \n\"No...that was a test!\"\nPlease LOVES, take this franchise out and put in a BK!!!", "aspect_word": "location, service, greeting, Management, staff, meat, sauces", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.5050, 0.8634, 0.5467, 0.7854, 0.7537, 0.8197, 0.4018, 0.4413", "emotion": "disgust, fear, sadness, sadness, sadness, neutral, neutral" }, { "review_id": "ov1MqyWkBL9HIhDiycvebg", "business_id": "D2gONomZQyRjxR3TMHJovw", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2016-12-12 02:04:05", "stars": 3.0, "text": "It's your standard Wawa... only busier, grittier, and larger thanks to its prime South Broad location. They have the selection you've come to know (and likely love). I bypassed the made-to-order area -- I'm too impatient -- for the ready-made wraps. I love those.\n\nA PNC Bank ATM is available and functional. Big fan of that. The store's layout is easy to figure out, as you'd expect. And they even have seats for eating in. Interesting. I'm not sure I'd take advantage of that, but it's good to know.\n\nThe check-out line moved quickly. I paid with my card and couldn't tell it was okay to leave. The guy didn't look at me or anything. I had to figure out that my payment was accepted on my own. I kind of like getting a receipt when I pay with my credit card but that doesn't seem to be the regular thing at any Wawa. Ah, well.\n\nGlad it's an option in Center City. Always reliable and fast!", "aspect_word": "selection, layout, seats, eating, guy", "sentiment": "pos, pos, neu, neu, neg", "sentiment_score": "0.4001, 0.5790, 0.3443, 0.5318, 0.7856", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, surprise, sadness, disgust, neutral, neutral, neutral, joy, neutral" }, { "review_id": "eg0zbn5NMhXTTxbJAvPhFQ", "business_id": "bYkCmqbV-UeDMzmVeHzzoA", "user_id": "RbRoWIQ5M92NPnqIWMF6Ew", "date": "2013-10-22 00:36:30", "stars": 1.0, "text": "This is a review for Lowes online ordering system. I am now on my second failure for an online web order. My first one I ordered and received an email it was ready for pick up. When I got here it was nowhere to be found and I had to wait for them to walk all over the store to find it - fast forward a year I ordered something received a confirmation it was ready and now on 3 different people looking for the order and I've been standing here for 30 minutes. I just asked again if someone was looking for it and heard them make a call saying yes the customers here waiting. Don't know when I can expect to get out of here but quickly turning a die hard Lowes fan into a Home Depot girl. Lowes you need to figure it out before you offer this service. As I was about to post they just sent a fourth person to look for it!!", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.3283", "emotion": "neutral, sadness, surprise, surprise, neutral, surprise, neutral, surprise" }, { "review_id": "UpSxj7tQ74ywZrb3o3XT1Q", "business_id": "EmN85_ePa8uogLdjN0g6Gw", "user_id": "r0KeNHNpuxs1ykiFpyG9jw", "date": "2010-10-25 18:47:25", "stars": 5.0, "text": "I want to give a shout out to retiring Betty and her amazing window service after all the years of serving me coffee and taco his burgers with a smile and caring attitude. this store has been operating for 55 years and truly the best guest experience ever for fast food.", "aspect_word": "window service, burgers, food", "sentiment": "pos, pos, pos", "sentiment_score": "0.5781, 0.4371, 0.7193", "emotion": "joy, joy, neutral" }, { "review_id": "JWCxKye0SJEuW5_2Xu78pw", "business_id": "cbICYefFAJH8LokJFcGXPA", "user_id": "AVyU4MC9ucdgCFRaLNpePQ", "date": "2019-06-27 14:02:35", "stars": 4.0, "text": "You've been to one BWW you've been to them all, and I don't say that to sound callous, but you can't really expound too much on something that mass produces standardly good things. Visited this location after work one day as a co worker bonding activity. \nNothing bad to say, the location as plenty of parking, it's very clean, all the TVs are on with so many different games, and the staff is friendly.\nWe found a place in the bar to hang out and were assisted right away, and checked on just the right amount of times.\nI had a tasty Bloody Mary! Which is my favorite drink so I always try to sample them when I can. It was a good drink, just the right amount of spice and flavor, and the salad on top had a good variety of veggies.\nFor some other sustenance besides vodka soaked pickles we all split some onion rings and mozzarellas sticks, fried delicious snacks.", "aspect_word": "location, staff, bar, Bloody Mary, drink, spice, flavor, salad, veggies, sustenance, soaked, pickles, onion rings, mozzarellas sticks, snacks", "sentiment": "pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.4255, 0.7526, 0.7629, 0.5191, 0.5593, 0.6746, 0.4279, 0.5228, 0.4725, 0.3862, 0.4129, 0.2989, 0.3383, 0.3424, 0.3688, 0.3150, 0.4637", "emotion": "neutral, joy, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "JfUQNmbWIxKSoRJILhBZig", "business_id": "UdJmsKwBvkHADwr8imRxNQ", "user_id": "Benwhky6baHA5XvR5GWIBA", "date": "2017-01-23 18:39:22", "stars": 2.0, "text": "I love this starbucks as everyone is so friendly and very helpful; however, I was sitting at the bar doing homework and a little cock roach crawled right up next to me. Yuck! I know it's common but there is this thing called pest control. That's the only reason for 2 stars. Everything else is perfect about this starbucks", "aspect_word": "bar", "sentiment": "neu", "sentiment_score": "0.8494", "emotion": "joy, disgust, neutral, neutral" }, { "review_id": "xgSI7HGTZYYlVpxhKSHqTw", "business_id": "aNtKyc2rr-uK5cqzY9TVQQ", "user_id": "g4bj0mB1uOpedXnGMiPwLw", "date": "2020-07-01 17:04:03", "stars": 2.0, "text": "I usually like chipotle, but this one was not very good. The employees were clueless and rude and the food had no flavor. I was surprised. Most Chipotle's know how to provide good service and know how to season their food. I wasted $8 on a lunch I did not enjoy.", "aspect_word": "employees, food, flavor, service, lunch", "sentiment": "neg, neg, neg, pos, neu, neu", "sentiment_score": "0.8954, 0.7226, 0.6923, 0.6836, 0.4935, 0.8659", "emotion": "sadness, disgust, surprise, neutral, sadness, neutral" }, { "review_id": "fta_VZm3m7RPnpwkV_kgUQ", "business_id": "Bx_v-qJw7QgcTpf_iKNNCw", "user_id": "3sTuaPaXqWmKxZl9QtlEKA", "date": "2021-06-02 03:15:00", "stars": 1.0, "text": "Ordered a pizza tonight, even has the desk clerk watch for it, and it NEVWR CAME, they claim since I said (using contactless service) to knock and go. \nWhen I called them back the phone the order taker didn't want to get the manager for me - and when we asked for a refund because I had caller of where I called him at 9:29 and 30 mins later it wasn't here AGAIN! He said No refund,\nOr he'd give a refund and you get NO PIZZA. Rude as heck...NEVER SHOP HERE IF YOUR LOOKING FOR GOOD CUSTOMER SERVICE... maybe that why people from the country shouldn't come to the city. (Rude, hateful and acted as if MY issue)", "aspect_word": "pizza, service, manager, PIZZA", "sentiment": "neu, neg, neg, neg, neu, neg", "sentiment_score": "0.8469, 0.6535, 0.6017, 0.5154, 0.4114, 0.2617", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, disgust" }, { "review_id": "4icPkZMTreQzjIr90TjO7g", "business_id": "phmaKIR5wp8YBz8VhnKw1A", "user_id": "tUW0AXg4C3H9TP5lyhoQuA", "date": "2018-01-23 04:44:11", "stars": 3.0, "text": "I was in and out in 7 minutes. Man, I'm so sick of spending money on bottle water. Literally fed up. Something had to change. I find bottle water so inconvenient due to it plastic container. Before you know it m, you've accumulated a mountain of water bottles, and you're just as broke as before you spent the money to buy the water to begin with. \n\nI finally bought a filter for my tap. After all these years of heading to do weekly grocery shopping, I didn't buy a case of water. I felt so relieved. I feel free from the endless cycle of piling up bottles to take out for weekly recycling. I'm free of whatever contaminants were lingering in the water. Man, it feels good. \n\nBy the way this target has a great and varied selection of natural hair care products. One of the best I've seen in the immediate area. Other than that it's your typical Target. For the most part it's organized but not always kept clean.", "aspect_word": "water, water bottles, filter, tap, hair care products", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3317, 0.3306, 0.3333, 0.3962, 0.3287, 0.4345, 0.4381, 0.5197, 0.3438", "emotion": "surprise, sadness, neutral, neutral, sadness, neutral, joy, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "DBz66MQYRF1PCvav8MYWeg", "business_id": "8C4-znoVXhMHBwoGCV18UA", "user_id": "x9eMLPCzldJIgte-HnBCVQ", "date": "2019-05-30 02:06:20", "stars": 5.0, "text": "I've been a little addicted to Home Depot lately. We are doing some small renovating. But, I've discovered Homedepot.com I just bought a whole bedroom set and 2 chairs for the living room. I never would have guessed in a million years to order furniture from Home Depot! The prices are extremely reasonable and free shipping. We love our new furniture. We also love our military 10% off.", "aspect_word": "chairs, room, prices, shipping, furniture", "sentiment": "neu, neu, pos, pos, pos", "sentiment_score": "0.5136, 0.4148, 0.6996, 0.4643, 0.4093", "emotion": "neutral, neutral, neutral, surprise, joy, joy, neutral" }, { "review_id": "_G02GzwKYp9fBdyCLJQ-hw", "business_id": "UxbUIb5mVl7nok9J6zv4VQ", "user_id": "pou3BbKsIozfH50rxmnMew", "date": "2015-01-16 14:45:44", "stars": 5.0, "text": "Why 5 stars? Because I just love being here.\n\n --- --- ---\n\nIt's not usually my style to rate chain businesses, and it's really not my style to give them 5-stars. But Whole Foods has this local business aura to it that I just can't explain. \n\nI think I've determined that I not only drink the Whole Foods koolaid, but I lap up every ounce of it. I love everything from the hot food stations, to the chalkboard displays, to the fact that they have a freaking tap room inside of this Whole Foods. I have definitely never seen a bar inside of a grocery store until I came here.\n\nThey have ongoing classes that you can come in and take - which is equally genius for Whole Foods, as it is for the consumer themselves. Why don't all places like this do such a thing??\n\nIf I was ever running a grocery store, I would just copy everything Whole Foods does, and shamefully try to call it my own. People would walk in and be like, \n\n\"Wow, are we at Whole Foods?\"\n\n--- \"No, you're at Publix.\"\n\n\"Well it sure looks like a Whole Foods.\"\n\n---\"YEAH, it does.\"", "aspect_word": "koolaid, food stations, chalkboard, tap, room, bar", "sentiment": "neu, pos, neu, pos, neu, neu", "sentiment_score": "0.3030, 0.3527, 0.2741, 0.3733, 0.3904, 0.6721", "emotion": "joy, surprise, neutral, joy, disgust, surprise, surprise, surprise, neutral" }, { "review_id": "vktA9Gr5ny5iwsX_RRNi2w", "business_id": "h_6ioAoKNLi01kPhoGDArg", "user_id": "0e5VpxLQfWOFLzQtHvMkGg", "date": "2018-07-11 18:20:19", "stars": 4.0, "text": "I live near by and always impressed how fast the service is even when it is very busy and they never charge extra for mixing the shake flavors and the fries are always super hot and crispy plus the kids that work there most the time have a super up beat attitude!\n\nPlus the shakes are made with real whip cream and a cherry on top", "aspect_word": "service, shake flavors, fries, shakes, whip cream", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8570, 0.4260, 0.6602, 0.6372, 0.4102", "emotion": "surprise" }, { "review_id": "sSPbLZvnPIBRRaraRF2rrQ", "business_id": "PGrAdUt4XYjZ5qrab8BhFQ", "user_id": "xDdJVFyq6OxDCWMg1EtB1A", "date": "2020-02-23 13:57:40", "stars": 1.0, "text": "Manager Josh was extremely rude and arbitrarily changed policy for guest. He wouldn't allow me or my guest to use massage chairs even though we have both done so in the past as I am a black card member. His attitude was so bad I opted to cancel my membership. He didn't try to defuse the situation and falsely put the cancellation reason as policy violation even though I requested the cancellation. I will never go back to a planet fitness and will not recommend to any friends or family.", "aspect_word": "Manager, Josh, policy, chairs, attitude", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.9419, 0.4422, 0.5117, 0.5487, 0.4978", "emotion": "anger, sadness, anger, neutral" }, { "review_id": "tB_e-SSwscuV1lzB5JyaCw", "business_id": "cezbcRLRWCKz1wztpQGgjA", "user_id": "IZ-MX7S3mzcG-FX2dwE3kg", "date": "2018-12-12 12:52:12", "stars": 4.0, "text": "Had some time to kill before a movie so popped in for some sustenance. Was seated promptly and then waited for 8 mins for a server. No apologies. Ordered te cue bacon burger and he asked me what temp i wanted it and i answered med rare. While i waited i glanced around. This would be a great place to watch sports as there are lots of tvs. Burger came and i couldnt believe that the fries were piping hot right out of the fryer. I didnt have to send them back. I was impressed. However with that said, the burger was overcooked to well done and lacking any cue sauce as advertised. The tobacco onions tasted like they had been prepped and fried hours ago. But it still tasted pretty good over all and they got high points for the smokin hot fries. The arnold palmer was adequate but needed more tea in the mix. The peppered bacon was outstanding.", "aspect_word": "sustenance, server, bacon burger, Burger, fries, fryer, burger, sauce, tobacco onions, tea, peppered bacon", "sentiment": "pos, neg, neu, neu, pos, neu, neg, neg, neg, pos, neu, pos", "sentiment_score": "0.3099, 0.4858, 0.4078, 0.3897, 0.3281, 0.3151, 0.6818, 0.3610, 0.4591, 0.6737, 0.3617, 0.3617", "emotion": "neutral, neutral, sadness, neutral, surprise, joy, surprise, sadness, surprise, joy, neutral, neutral, neutral" }, { "review_id": "UCq5tlSB2Y1Jva4_5zNGpA", "business_id": "sen7Dwrzcizd9h94P69cWg", "user_id": "EP8o8JnQSI0WEkeodwA8lA", "date": "2017-01-07 19:32:17", "stars": 2.0, "text": "About a year ago, I reviewed the Walgreens on General Meyer. I like that one. The people are friendly, the lines move quickly, the pharmacy moves quickly. It's like they are a team and want to make your experience the best it can be.\n\nThis Walgreens is the opposite. The cashiers move slowly or are on their cell phones, the workers block the isles with their supply carts and just chat as you try to find a way around them. I've even been pawned off multiple times when I've asked where something is located, \"Go ask so-n-so at cosmetics\" SO I go there and they tell me to go ask at the front cashout...\nNo one seems particularly happy here and as I was parking not too long ago, I saw one of their employees go to her car, get her ashtray, and dump it in the parking lot and drive away.\nThat's how you can tell someone doesn't care about their workplace. If you LITERALLY treat your workplace like a dump, then you have no reason to be there unless it really is a dump. \n\nThe only reason I didn't give it a 1 is that it's close to Rouses so you don't have to make 2 trips.", "aspect_word": "people, lines, cashiers, workers, supply carts, cashout, employees, workplace, Rouses", "sentiment": "pos, pos, neg, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.5339, 0.4493, 0.3782, 0.5842, 0.3730, 0.5170, 0.4145, 0.2827, 0.3084", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "aBR2GrhGUEEXhiLN5yyQNA", "business_id": "jVU7HIS6NJKBFmAvTIu35A", "user_id": "iVN1wgGLaqOi62_-8JkpnQ", "date": "2013-12-04 03:22:22", "stars": 1.0, "text": "Can I get a nice and or helpful employee? Apparently not. Got snapped at when I didn't come with a piece of mail to my new address. The package that I was trying to pick up here was time sensitive and the people that worked here couldn't have cared less. \n\nNeedless to say, I now get any packages sent to my work in case I'm not home and they get sent to this place.", "aspect_word": "employee, people", "sentiment": "pos, neg", "sentiment_score": "0.8028, 0.4960", "emotion": "sadness, anger, neutral, neutral, neutral" }, { "review_id": "VyzhgVW9JQbK5dW_ProjkA", "business_id": "YH5YLkscM9ItJyvDehw-NA", "user_id": "eWFsRc_pkJcc-co_dwfrPg", "date": "2018-07-10 01:40:09", "stars": 5.0, "text": "Best care I've ever had. I usually rent at the airport but I needed a cargo van that was only available in Plant City at Enterprise. I did have a small problem with the van but it was something so minor that I really should have not said anything, but when I was asked if everything was good? I spoke up and told them it was minor and we didn't need it worry about it. I felt bad saying anything because my son in law rents often from them and said he's never had a problem. Next thing I knew they cut some of my bill and gave me a voucher for a free upgrade on my next rental!!\nThen on my way out the manager stopped me and apologized over and over for the inconvenience. She wanted to adjust my bill some more!!!! I told this very sweet lady that they had done enough and there would be no more trips to the airport for a car. I'll be at Enterprise in Plant City from now on!!", "aspect_word": "van, bill, manager", "sentiment": "neg, neg, neu, neg, neu", "sentiment_score": "0.3649, 0.4717, 0.4483, 0.8042, 0.4336", "emotion": "neutral, fear, sadness, surprise, joy" }, { "review_id": "gapkf5q9bNmKchSOwaWi2w", "business_id": "MwmcJ4XXv5jfUJm0vcjaCA", "user_id": "VJDBpYUc-ijCl_UmFh2h-Q", "date": "2018-03-16 00:17:41", "stars": 5.0, "text": "Love this Sonic. Their food is great as well as their drinks. Fast and friendly service and if they do mess up they are quick to fix the problem and usually comp the item. I drive to this one even though the one on First Avenue is a bit closer.", "aspect_word": "food, drinks, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8905, 0.8138, 0.8910", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "rjufRLyxsKdWkq2iCNj6JQ", "business_id": "h696v2N0hcOOdsg1ebt5Ig", "user_id": "VLxDw93NsvT-1ukkNwzk_w", "date": "2017-07-06 22:32:26", "stars": 1.0, "text": "This is the worst McDonald's and the worker's here need retaining on social skills. I came in on Wednesday, July 5th at about 7:40p.m. to get my grandson a happy meal of 6 nuggets and fries, the fries were damn near dark brown as me, the cashier was yelling and playing as if no manager or responsible person was there.\n I watched as the young cashier went to moving very slow and yelling at another person who appeared to be the damn manager. The orders weren't properly taken as the customer in front of me said, I'll never come back here again. \n The INDIA DESCENT manager acted as if she was one of the kids, leadership reflects respect, it was very evident the worker's didn't respect the manager, customers, nor themselves.\n There needs to be changes and structure in this establishment if corporate was in here they would be so professional and not sloppy and so uncurtious.", "aspect_word": "McDonald, worker, meal, fries, cashier, manager, structure", "sentiment": "neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5071, 0.7215, 0.5690, 0.6323, 0.6454, 0.5869, 0.8083, 0.5039, 0.8572, 0.6748, 0.6251, 0.8008, 0.3880", "emotion": "disgust, surprise, joy, anger, sadness, neutral" }, { "review_id": "5ZX-0Iz4XwXdDJc4k1GZHA", "business_id": "8OyIu5q6Jc_pCeu7vUZXBw", "user_id": "DKeWAQvFHkiS4bvExA78bw", "date": "2016-04-15 01:04:53", "stars": 1.0, "text": "I would give them no stars, but you can't to write a review without giving at least one. Rather than complaining I will just rattle off the problems and let you decide... First, we waited 40 minutes for three subs and a salad. VERY SLOW. No Italian bread, no sauce for the meatballs (so I couldn't get what I wanted there), no carved chicken for the salad, and no onions. They rang everything up and we paid before we found out about the no carved chicken. Out of the three of them no one knew how to issue a refund. They had to call someone. Wound up going to another subway, even after the 40 minute wait, for the salad. Oh yea... While we were waiting for the refund one of the employees decided to make himself a sandwich out of the meatballs they put out for my sandwich (without the sauce) and grilled that baby up for a snack for later. Nice!\n\nI have to give cudos to the gentlemen that was there on his day off trying to help the other two do their jobs. He was at least apologetic where the other two kept indicating that it wasn't their fault.\n\nOh yea... Almost forgot... I wound up ordering a Oven Roasted Chicken and the dude grabs it from the bin and plops in on the bread. He commences to ask about my cheese and I ask him if he was going to heat those up. He then says \"oh yea\"... Glad I didn't get anything with bacon on it...\n\nNEVER GOING BACK TO THIS LOCATION\n\nMy wife and I keep returning to give them another chance but with another opening right around the corner in tri-city... NEVER AGAIN!", "aspect_word": "subs, salad, sauce, meatballs, chicken, onions, employees, sandwich, snack, Oven, Roasted Chicken, bin, bread, cheese, bacon, LOCATION, city", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7904, 0.7615, 0.3895, 0.4825, 0.2539, 0.7132, 0.4836, 0.2690, 0.7994, 0.6061, 0.7013, 0.5464, 0.7439, 0.6408, 0.7180, 0.4523, 0.3371, 0.5847, 0.7266, 0.6384, 0.5567, 0.3559, 0.3356", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger" }, { "review_id": "PpTGeNYdjqat8xxDpELzgA", "business_id": "rEQihqQgfngM3nzRl9Qb1w", "user_id": "fCvMnJU1Z-XhAjKg99wK3Q", "date": "2016-03-06 09:14:35", "stars": 2.0, "text": "Open for about a year and a half, this is one of the newer style Wawas. Like most Wawas, the prices are high on everything except for the gas. This location tends to get very crowded. You can expect a line for both gas and check out within the store. There is a large parking lot in the rear, but most people do not utilize it.\n \nMuch like all other Wawas, the quality of their hoagies has really gone downhill over the years. My experience here has been the same, and I will no longer buy their hoagies. There are just too many better options nearby. Really the only thing I will get here these days is Sizzlies for breakfast, and only when other things aren't open yet.\n\nAlso, you cannot make a left out of this location, but have to go around the back and go left onto Henderson Road.", "aspect_word": "prices, gas, parking, quality, hoagies, breakfast", "sentiment": "neg, neu, neg, neg, neg, neu", "sentiment_score": "0.7805, 0.4186, 0.4832, 0.4999, 0.3387, 0.8443", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "zQAx6R3nAZq14qeptM8cCw", "business_id": "e3CnhtpEVpNISwOAWoxjJg", "user_id": "58yhbFfNHjULDZx0FD-Dvw", "date": "2005-03-09 03:13:41", "stars": 1.0, "text": "More like GHETTO mart. I HATE THIS STORE! Cheap prices at the cost of your sanity. If you like being run over by FUPAs, shopping carts, drug addicts, trailer trash and unruly children: shop at Walmart! Tiny aisles. Dirty sidewalks and parking lots. I'll pay a little extra money to shop at Target, thanks. Oh and it really doesn't matter which location you go to, eastside, northside, southside, it's all the same. They all SUCK!", "aspect_word": "prices, sidewalks, parking", "sentiment": "neg, neg, neg", "sentiment_score": "0.4200, 0.4140, 0.4098", "emotion": "neutral, anger, joy, joy, neutral, disgust" }, { "review_id": "A-cTAPEcgAu6aTdn-24D5w", "business_id": "mNO9pUXwxP2VgOhXIPOdgw", "user_id": "raVkU873knRxuLi4nc6Q3A", "date": "2021-04-13 13:39:45", "stars": 5.0, "text": "Y'all that was some good service. Just rolled in from Houston and we used to go to one of the busiest Starbucks in the city where there was always a line and a wait. This Starbucks had people rolling through with almost no wait. I was so pleased at how efficient they were and our order was perfect from the food to the drinks. lol", "aspect_word": "service, wait, food, drinks", "sentiment": "pos, neg, neg, neu, neu", "sentiment_score": "0.8973, 0.6118, 0.5779, 0.5122, 0.7864", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "9SeUuTR6znPyyTuhyLEIDA", "business_id": "XRX5c-Dae-f-OdN1pRPe3Q", "user_id": "Ihi-pAJ31sdsBjwxKxtamw", "date": "2021-04-03 15:37:43", "stars": 1.0, "text": "Wow worse customer service I have ever seen. Screaming at a costumer is never ok. We just asked them to make sure it was an impossible whopper. They went off after that wow just wow and my food was very very cold like they warmed it up from the night before.", "aspect_word": "customer, service, costumer, food", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8122, 0.6909, 0.6757, 0.4604, 0.7307", "emotion": "disgust, anger, surprise, surprise, neutral" }, { "review_id": "LdvRI3em2ExGJ3O3OD46dA", "business_id": "zfw03c1jP7sYkIfu1da64w", "user_id": "0rHReikDIqL2jZsQJTR5LA", "date": "2020-02-17 00:21:23", "stars": 3.0, "text": "I'm not sure what's happening with this location, but it's becoming more frequent that you have to wait and wait for your food. My husband has been inside for 20 minutes and still has not come out. Entrées also or not being refilled in a timely manner. We love our Panda Express, but we want to see improvement in the service at this location. Thanks!", "aspect_word": "food, Entrées, service", "sentiment": "neu, neg, pos", "sentiment_score": "0.8790, 0.4934, 0.4040", "emotion": "neutral, sadness, joy" }, { "review_id": "_Ye-MWphr4T293Myt7kIaQ", "business_id": "__AB6oytCW4hD2Jca02kRA", "user_id": "8O5tGAz_LFuX3JTim7Egyg", "date": "2012-01-04 06:45:51", "stars": 5.0, "text": "I LOVE. LOVE. LOVE! Chick-fil-a. This company has AMAZING food. And the BEST polite customer service for a fast food chain ever! EVER. They literally stand in the drive through when it is busy and take extra orders! Crazy! I have vowed to stop eating at ALL other fast food chains in 2012 because they all fail compared to thee Chick-fil-a. Love, a chick'n eater!", "aspect_word": "food, customer, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8805, 0.8215, 0.4926", "emotion": "joy, neutral, joy, joy, surprise" }, { "review_id": "jbvnNnC0tzho75me6BXTCg", "business_id": "YxfxLyvgussHVkkKL4KvBw", "user_id": "m2VyEqI_ydUGCTdxgLDCXQ", "date": "2019-01-24 02:34:35", "stars": 1.0, "text": "It's a shame that this is my neighborhood location and I have to drive past it to go to other Popeyes just to get what I pay for and better service. When ever I do go to the Popeyes at this location they ALWAYS cheat me out of what I pay for. They never fill the container of red beans or black eyed peas or mashed potatoes or mac and cheese. I'm unsure if they are struggling, but I have complained about this several times. I even went so far as to empty the contents into the smaller container they gave my son for his kid's meal and that's when things really hit the fan. It was the same amount. They are actually giving the same amount. How do they think people won't notice? They charge extra for everything, knowing one pack of sauce isn't enough for 5 tenders. On top of that, their wait times are long as hell. It's ridiculous. So sick of this, I'm calling corporate.", "aspect_word": "service, container, beans, eyed peas, potatoes, mac, cheese, contents, meal, sauce, wait times", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neg", "sentiment_score": "0.6116, 0.4612, 0.5405, 0.4595, 0.5262, 0.3209, 0.3929, 0.3789, 0.4195, 0.8792, 0.4145, 0.5442", "emotion": "disgust, neutral, fear, neutral, surprise, surprise, disgust, neutral" }, { "review_id": "yWNGfteM9k-wq-EDh8j07g", "business_id": "QK1OLsTL-WORwk9acRVV8g", "user_id": "AIWBBhJszVtVYVmjj7yzkA", "date": "2019-10-13 22:13:10", "stars": 1.0, "text": "Spent two hour at the med check across the street with a UTI. They called in a script for me to this pharmacy. I walked in at 6 and got to the back at 30 seconds after. They closed the door in my face. Didn't even say I'm sorry, just \"we close at 6\" I looked at my phone and it was 6 on the nose (not even 6:01). The girl looked sympathetic but the pharmacist said \"we close at 6\" for a second time and then nodded to the girl to continue shutting the gate. Sir I hope one day you find yourself in desperate need of help and someone closes the door in you'r face!!!", "aspect_word": "door, pharmacist, gate", "sentiment": "neu, neg, neg, neu", "sentiment_score": "0.4130, 0.5227, 0.2908, 0.4460", "emotion": "neutral, surprise, anger, surprise, neutral, fear" }, { "review_id": "EKAh-MrSloMuzu7aa1b9FQ", "business_id": "Jmlqb5UYfygtUXugrpywjg", "user_id": "N_mlUKdFuFN6Z6LiDWfTdw", "date": "2019-10-29 02:51:50", "stars": 4.0, "text": "Always a solid choice! Their lunch special is filling and reasonably priced. Soup and hot melted sandwiches are a solid choice on a chilly fall day. \n\nIt can get a little loud and crowded in there. The layout of this one creates a line right up against the backs of the chairs where people are eating thus creating the scenario to keep getting brushed with people's bags etc while they are in line to pay.\n\nOur service is always pleasant and the food doesn't usually take very long and is served hot, not your greasy spoon breakfast, which is nice. \n\nHealthy options with calories posted on everything- which is awesome!!!\n\nMy husband's roast beef and horseradish was also delicious- enjoyed the horseradish sauce even though I would always prefer the horseradish ratio to be much higher being from the horseradish capital of the U.S. \n\nAlways a solid choice for breakfast, brunch, and lunch.", "aspect_word": "lunch special, Soup, hot melted sandwiches, chairs, service, food, served, breakfast, roast beef, horseradish, horseradish sauce, brunch, lunch", "sentiment": "pos, pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, neu, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.7295, 0.8262, 0.5803, 0.4138, 0.7848, 0.6745, 0.4434, 0.3025, 0.6906, 0.6528, 0.5392, 0.2824, 0.2984, 0.3042, 0.2676, 0.4968, 0.5906, 0.6440", "emotion": "joy, neutral, fear, neutral, joy, joy, neutral, neutral" }, { "review_id": "Wz9GY6KoVJYdWd1a-v-wzw", "business_id": "F_24wAKBIVdXEZY5ilNH9w", "user_id": "EDOZTpByyWwfgYN836zDaw", "date": "2011-03-04 21:48:34", "stars": 5.0, "text": "The best Popeyes in the world! Here you will find the gold under the rainbow.\n\nThere would be no such thing as cutting back on the spices due to the local \"demographics\" as they do elsewhere. Golden fried chicken with hot cajun fries. This is the best restaurant in the world delivering a consistent promise to make every birthday/anniversary/holiday/tuesday event a kick you in the pants awesome memory!", "aspect_word": "spices, fried chicken, cajun, cajun fries, holiday", "sentiment": "neg, pos, pos, neu, neu", "sentiment_score": "0.3608, 0.5070, 0.3146, 0.4508, 0.4325", "emotion": "neutral, neutral, joy" }, { "review_id": "ji2PbHvqfTC2M3RavtJKhQ", "business_id": "cgoVbBcMm7t_Lq5FGthlKw", "user_id": "yvq3W3mMuXE42e6Vs-9dlA", "date": "2021-08-23 11:20:29", "stars": 4.0, "text": "Have not been to this Popeyes in over 8 years it but the workers are friendly and was joking with very positive energy, I got my typical two piece combo and not only did they get the correct they made sure everything was all good thanks to the workers appreciate you guys", "aspect_word": "workers", "sentiment": "pos, pos", "sentiment_score": "0.7717, 0.6983", "emotion": "joy" }, { "review_id": "3sjOgie9n7_T5LE-SLHfUw", "business_id": "ChlcxTEoWBQJXJ2Xb2vm5g", "user_id": "3WSgEXBS9SQkLg37rF9G3g", "date": "2012-02-16 04:00:40", "stars": 5.0, "text": "I hated this guy on Food Network. I remember when he had his show, every time he would yell out \"BAM!!!\" I'd poo a lil in my pants. He made me cringe. So, when we decided to give NOLA a try, I wasn't expecting much. Same bullshit celebrity chefs, never actually at their restaurants, pushing out overpriced buffet dishes.\n\nI was wrong.\nI loved all of it. Every last bite. The wine list is extensive. The Man bought a beautiful wine, of which I can't recall, but trust me, I guzzled this down like it was the blood of Christ.\n\nThe service was great. The atmosphere, light. The price is nothin' compared to Los Angeles. The cost for this special dinner, paired with an even more special bottle of wine, was the same as an average night out here in LA.\n\nThank you Penis Man. You make life special.\n\n\"BAM!\"\nDamn it, I just poo'd a lil.", "aspect_word": "chefs, overpriced, buffet, dishes, wine list, wine, service, atmosphere, price, cost, dinner", "sentiment": "neg, neg, neu, neg, pos, pos, pos, pos, neg, neg, neu, neu", "sentiment_score": "0.5469, 0.4948, 0.3958, 0.3410, 0.6183, 0.7757, 0.8332, 0.7800, 0.5436, 0.3703, 0.5808, 0.3467", "emotion": "disgust, surprise, fear, surprise, disgust, anger, joy, joy, neutral, joy, surprise, neutral" }, { "review_id": "h8EZD_dMOCvjvH7ZaTuXfg", "business_id": "aRjlDMmc-eSvWLO1WIMpsA", "user_id": "CB0dDwpDing_JyjxClgSEw", "date": "2016-10-23 03:14:32", "stars": 2.0, "text": "Only go here occasionally because I like BK croissan'wiches. Breakfast is usually alright. Just went there for a whopper craving and the fries and sandwich were cold. Strange thing is that they made me wait and \"pull up\" for food that had obviously been sitting around for at least 30 min. It is also strange that they say 24 hours on the big sign, but were closed at 11pm on different Saturday night I tried for a whopper fix.", "aspect_word": "wiches, Breakfast, fries, sandwich, food", "sentiment": "pos, pos, neg, neu, neu", "sentiment_score": "0.2967, 0.6946, 0.5606, 0.3963, 0.7150", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "5Qjq8Hcra3e_cBMDe7MLRA", "business_id": "qrp10x0E1EyA5qHi_l26aw", "user_id": "IEUQvQAsIWn22G12xVOLIQ", "date": "2012-07-09 17:24:36", "stars": 4.0, "text": "This has been my go-to rental for the last couple of years. They were on 103 Street and recently moved over to the Coast Edmonton House on 100 Avenue.\n\nThe owners are great, friendly folks, and are always ready to help with an upgrade or request. \n\nThey're just as quick to try and right a problem or make up for a mistake. On my most recent rental my car didn't have the registration in the glove compartment and they quickly got me another car to have me on my way.", "aspect_word": "owners, registration, glove compartment", "sentiment": "pos, neu, neu", "sentiment_score": "0.8502, 0.2768, 0.3633", "emotion": "neutral, neutral, joy, neutral, surprise, neutral" }, { "review_id": "PM_ZHyAY_iGNAMOvs5F6Sw", "business_id": "zqsmGvH1aPMDFJB-jFNPwQ", "user_id": "0zQqm_S85MtroOedJzjkqg", "date": "2017-04-13 00:24:20", "stars": 1.0, "text": "Stay away from this JJ. Worst service ever, sat in the drive-through for three minutes with no one answering walked in to have them tell me all their headsets are dead. When I want to order something they said oh by the way we have no bread. Who look like they were all happy on something. Stay away worst service ever", "aspect_word": "service, bread", "sentiment": "neg, neu, neg", "sentiment_score": "0.8606, 0.3905, 0.8096", "emotion": "neutral, disgust, surprise, joy, disgust" }, { "review_id": "Z7kQN0sGsSJZ0M_EQvK2vw", "business_id": "Q8SeKCyxI18ZycvZbgt7VQ", "user_id": "zomjMaC5IEvFFN_O8XcGHA", "date": "2014-06-23 17:50:05", "stars": 1.0, "text": "The worst experience at a Jack in the Box ever. I went through the drive-thru and after not being able to hear my total was screamed at obnoxiously. She was even worse at the window. After this rude encounter, I couldn't help but feel like there was spit in my food. I threw it away then went to Grand's location where I was treated with respect as usual. Avoid this sh*t-hole and go to Grand.", "aspect_word": "food", "sentiment": "neu", "sentiment_score": "0.5788", "emotion": "disgust, disgust, disgust, neutral, anger, neutral" }, { "review_id": "sUkRRohh3lNKQVjMJxGYLA", "business_id": "UjXH7iq8eYauQoGswkxGYw", "user_id": "BmRgnDrHFAQGcClwJbldrg", "date": "2016-05-28 02:35:54", "stars": 2.0, "text": "This Wawa is so small and tight. The food is too often not prepared well and made without much care. The cleanliness is lacking and it can be difficult to maneuver due to how small it is. However, they usually have items available to grab quickly. I can say that lines are quick--I'm usually in and out. The employees are often unfriendly and is devoid of customer service training. The parking lot is also tight---a norm for Wawa. Overall, this Wawa could use some major improvements.", "aspect_word": "food, cleanliness, employees, customer, service, parking", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8282, 0.7823, 0.3963, 0.8448, 0.6056, 0.4022, 0.7516", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "Db7QDqOMnAOhOf94GJmJ7g", "business_id": "o6nEaC1G1WJpvU86SBX97w", "user_id": "0vg3lFMGU-A9rwTQxL8TJw", "date": "2018-04-06 13:17:30", "stars": 1.0, "text": "Growing up as a kid a trip to the \"Colonel's\" was a treat. Moist tender chicken that truly was finger, licking, good. Sadly 40 years later especially at this location nothing good can be said !\n\nWhere to start. The restaurant inside is absolutely filthy, think public restroom at stadium. The help constantly violate health codes by touching their face, nose, hair even handling money without gloves or washing hands! The help are also incredibly rude and have a true I hate working here attitude!\n\nOnce you get past the deportable filth, poor hygiene, and rudeness,the service is absolutely ridiculously slow especially because some genius made this also a Taco Bell! Several times using the drive thru have waited and waited only to get home to find it's the wrong order or cheated or shorted on items paid for but not in the bag!\n\nThe chicken often sits for hours until it's old, dried out and disgusting. Don't even think of asking for a new fresh batch because you will told they can't do so until they use up the old! The same goes for the sides which can be left over from god only knows when. \n\nI can honestly say I have taken food home only to have myself and family feel ill afterwards. Bottom line if you want chicken sadly you're better off buying it from Giant's hot foods bar along with fresh cole slaw , it will be tastier and cheaper ?", "aspect_word": "chicken, restaurant, hygiene, service, sides, food, foods bar, slaw", "sentiment": "pos, neg, neg, neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.4003, 0.5507, 0.7678, 0.8635, 0.6906, 0.4161, 0.7013, 0.4065, 0.2931, 0.2757", "emotion": "joy, joy, sadness, disgust, disgust, sadness, sadness" }, { "review_id": "Ovd4HC_us8xsASYNSfq49g", "business_id": "QJ2GIyybKBwAm3j4tx5CVw", "user_id": "dDYMxqGRDwjRYyKuzGLO4A", "date": "2017-10-25 02:06:00", "stars": 1.0, "text": "Had to come 4 times for a prescription. Then after waiting over 40 minutes (not including wait time) .... I was told the delay was an insurance issue... I was kept waiting some more and then told finally that one of my prescriptions was not in stock. And I now have to go to another Walgreens to pick up the other medication. Why not just tell me 40 minutes earlier? They looked overworked, but since this started yesterday I think that they dropped the ball on this and I leave unhappy and dissatisfied.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, anger, neutral" }, { "review_id": "6yA9zEmbDskHwVg-f78hCw", "business_id": "9xFg3NPiL9gLQZEY2AM9gQ", "user_id": "3lTPw7VoYjG7WsGYYijvWg", "date": "2018-10-25 14:59:34", "stars": 1.0, "text": "This is a terrible place do not order from here if you have to have the food delivered. Ordered a meal and got it completely wrong, I called to inquire about and was hung up on three times. I received a call for a lady's private cell phone number? letting me know they could not deliver the correct order again? Are you serious? you messed up my order in the first place! and it was so difficult at the end because of my circumstances ended up needing to re-order and pay again for a sandwich I had already paid for. If I was not in a rush I would have never done so. Terrible would never order from this place ever again!", "aspect_word": "food, meal, sandwich", "sentiment": "neu, neu, neu", "sentiment_score": "0.5982, 0.8360, 0.8160", "emotion": "fear, fear" }, { "review_id": "Hk8m4wROxpva18_fdlFImg", "business_id": "xt8CHsSR-WuiCNO8z2jnFw", "user_id": "q8pAYhK0Mpar_Vb_1R_tkg", "date": "2014-11-04 21:09:11", "stars": 4.0, "text": "You know what?\nI don't care what you say (or think).\n\nI. Love. Me. Some. Popeyes. \n\nFor breakfast? \nYes.\nFor lunch?\nDuh.\nFor dinner?\nDon't tempt me.\nFor second dinner?\nIm already in line.\n\nWhat is it then? \nWhy do I come running when I smell their salty and buttery biscuits?\nWHY AM I SO WEAK?????\n\nMaybe this will explain things:\nSober Popeyes (Greatness)\nDrunk Popeyes (Awesomeness)\nHungover Popeyes (Oh Lord Jesus therz a fyre.. in my heart... and tears are rolling down my cheeks...cause Im crying...cause its that good)\n\nGet it?\nGood.", "aspect_word": "breakfast, lunch, dinner, biscuits", "sentiment": "neu, neu, neu, neu, neg", "sentiment_score": "0.8402, 0.8829, 0.9084, 0.8863, 0.5971", "emotion": "anger, neutral, neutral, neutral, neutral, neutral, fear, surprise, disgust, neutral, sadness, neutral, neutral, sadness, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "FHlzl3AJIyUJJrVe62zScg", "business_id": "CcaYQDslcBH_PA0wbwZtKQ", "user_id": "vbTVyyBl88xVRlTQcBXTUA", "date": "2021-04-08 03:36:53", "stars": 1.0, "text": "I'm mean come on, it's McDonald's. They don't exist to serve quality food, but rather to make a profit by selling low quality meals at a marked up price. I get it.\n\nThis rating is specifically for their new fried chicken sandwich. Eight fast food franchises continue to battle in the Chicken Sandwich War that has skyrocketed sales of chicken sandwiches since 2019. I ate all eight of them in a single day, and McDonald's and Burger King were easily the worst.\n\nAt least the employees were very welcoming and kind. The employees at Popeyes were just straight up rude. If you want mediocre food for affordable prices, McDonald's is your kind of place. I'd rather spend a few extra dollars and buy a quality sandwich.", "aspect_word": "food, meals, price, fried chicken sandwich, Chicken Sandwich, chicken sandwiches, employees, prices, sandwich", "sentiment": "neg, neg, neg, neu, neu, neu, neg, neg, neg, neg, pos", "sentiment_score": "0.3685, 0.2920, 0.5307, 0.4093, 0.4052, 0.3942, 0.6087, 0.7626, 0.4917, 0.5795, 0.3742", "emotion": "neutral, neutral, neutral, neutral, disgust, joy, anger, neutral, neutral, neutral" }, { "review_id": "BY9Vwc_uhVSBNqpRV-NLyQ", "business_id": "dCeTVlqzHQFvvZ05VZUYiQ", "user_id": "tyc15XPFYjlW_gq25Tlztg", "date": "2020-06-04 05:27:12", "stars": 5.0, "text": "Was in New Orleans for Mardi Gras week and I saw their was a Waffle House near my hotel so I decided to go try this location. Although it did take some time to get a seat, it was worth it. They have great breakfast foods for every cheap price. The staff were friendly. And the food came out quickly. It was one of the best breakfast experience in New Orleans. I recommend coming here and trying the famous Waffle House. Great food and great service.", "aspect_word": "breakfast foods, price, staff, food, breakfast, House, service", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7088, 0.2924, 0.8471, 0.7472, 0.6169, 0.3701, 0.8479, 0.8613", "emotion": "neutral, neutral, neutral, surprise, joy, joy, joy, neutral" }, { "review_id": "vXmZTdmPGIawyv-1k8mDng", "business_id": "8wuTnp5SGENwBE21hj2uQw", "user_id": "nuM_x2M4ERIe3-U9wGHGTQ", "date": "2018-09-01 18:47:12", "stars": 3.0, "text": "What is stopping me from giving them a four star is the fact a cashier gave a very difficult time a few weeks back. She was rude and kinda condescending. Later I called and spoke to the assistant store manager ,he assured me of immediate disciplinary action. I am not going to let this experience hinder my chances of some good deals they have time an again. I will continue to see the positive! Respect your body and do right.", "aspect_word": "cashier, manager", "sentiment": "neg, neg", "sentiment_score": "0.6436, 0.2501", "emotion": "neutral, anger, anger, neutral" }, { "review_id": "JjlxunOdVnjD77E-4nGbDw", "business_id": "c2vjRm1ZX-6ETZgUIZ5mXA", "user_id": "GY8Wr9AwdFmlTKKreAqijA", "date": "2015-12-08 19:23:26", "stars": 5.0, "text": "I've taken our cars here for the past few years. This is the first time I've visited this location, though. Today, I needed to buy the Certificates for the tires on my car, as well as get them rotated. I think it was Xavier that took care of me today. As the staff at DT is always friendly and professional, Xavier was as well. He also helped me get a little better price. \n\nThe part of my experience that really made me want to write a review today was when I saw someone get a flat tire on Sam Ridley, right in front of the shop. One of the crew (possibly a manager?) walked out to the road to see if the guy needed any help. That's a true testament to the level of service that DT offers.", "aspect_word": "staff, price, crew, manager, guy, service", "sentiment": "pos, pos, neg, neg, neg, pos", "sentiment_score": "0.7503, 0.4005, 0.4722, 0.4892, 0.4400, 0.6151", "emotion": "joy, neutral, neutral, joy, joy, fear, neutral, neutral, neutral" }, { "review_id": "USHCvXql_9cH0w56UduLnw", "business_id": "WbU2-NO9bm6bOLC5PkdTyw", "user_id": "jlgYFhSy4S8xsqICFYmEbg", "date": "2021-01-08 04:00:52", "stars": 1.0, "text": "Bad customer service. I came to pick up a door dash and the lady was on her phone the entire time and wasn't paying attention to the customers order. There was like 3 cars behind me and she was still on her phone. I honked to try to get her attention but she just looked and continued to stay on her phone. Plus she also messed up the order and I had to go back and she had an attitude.", "aspect_word": "customer, service, door, lady", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.7831, 0.6251, 0.5256, 0.6836", "emotion": "surprise, neutral" }, { "review_id": "9Cto3trq4IuWFCo_7s3a3w", "business_id": "9rT49TCcpjZyUVSo36-U_w", "user_id": "tqXyjCPq0-z6j1jnVTLA6g", "date": "2016-07-14 18:19:09", "stars": 1.0, "text": "STUPID store! I go in for 10 minutes and go out to find my BRAND NEW car bumper AND front end scratched by a white vehicle. I go back in to ask if they have it on camera, but no their cameras do not cover THEIR parking lot. Will not fix it, will not want to hear about it! IT IS THEIR LOT is it not? I am shopping in THEIR store am I not? But I should take care of my own damn car. It is my fault I ever came to your STUPID store. TO HELL WITH YOU, I will go to Lowes", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, anger, anger" }, { "review_id": "sgHxz1HJh4lwGSMEwtUfHQ", "business_id": "Gn8mlSZoiE9YF6y0EzP60A", "user_id": "VxsYB21xr9FvjK9tzzgDig", "date": "2020-08-31 07:38:01", "stars": 5.0, "text": "I have been meaning to write this review since my first visit to this location. And due to the pandemic, unfortunately the locations in CA are closed. My first visit was in June for a Brazilian wax and it was with Rachelle! She is very down to earth and easy to talk to. We spoke like I have been seeing her for years!!! I came back to see her again in July and it was just excellent service. Can't forget the girls up front as well! Very friendly too! Sorry can't remember their names. But Rachelle is my go to girl whenever I visit Reno from the Bay. I'm hoping to see you again real soon girl, I'm over due LOL!", "aspect_word": "service", "sentiment": "pos", "sentiment_score": "0.7212", "emotion": "joy, sadness, joy, joy, joy" }, { "review_id": "Szz0bFsTWh25VIaB-2MJNA", "business_id": "JRDAaGQOqJLBYSPaV1B4zg", "user_id": "UUWmEG6D5qw11IoUpXbUZg", "date": "2019-01-14 22:12:39", "stars": 5.0, "text": "Talk about making the absolute best of a rotten situation, Tracy and the team there are rock stars! We had an unfortunate incident late on a Sunday afternoon. With few options and the possibility that Murphy's Law would be in full effect, we limped in with our overheated late model Honda. Tracy was simply awesome at taking us through the service options and was a very calming influence as our travel plans seemed to crash around us. She and the team were quick to take a look and offer good advice. From making us feel comfortable in the waiting area, to making sure our car was secure while the necessary arrangements were being made. They really made all the difference that helped to save our New Years visit to New Orleans. FIVE STARS AND A HUGE THANKS!!!!!!!", "aspect_word": "service, waiting area, arrangements", "sentiment": "pos, neu, pos", "sentiment_score": "0.5058, 0.3588, 0.4062", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "FVvTb_Fuxnf3S2hkoDvIHg", "business_id": "BJzgkme_rfJeTgZ773pZsw", "user_id": "DrpLtaSN1ixwIydHT-mPBw", "date": "2014-02-15 03:59:43", "stars": 2.0, "text": "I go there because I like whoppers but I usually end up saying, I'm never coming here again. Whoppers are good but everything else they sell is gross. And the people working the drive through are very rough around the edges. I'm not a big fan of the food at McDonalds or Wendys but they provide a better experience than BK.", "aspect_word": "people, food", "sentiment": "neg, neu", "sentiment_score": "0.5091, 0.3900", "emotion": "neutral, disgust, neutral, neutral, neutral" }, { "review_id": "hAV21dxMWce2GsRZOnfy2w", "business_id": "yYG9YWuFEKubzux0HhUtZg", "user_id": "h7BQhZ3Y66gwJqdpL3h_gQ", "date": "2018-06-13 20:05:56", "stars": 3.0, "text": "Definitely not closed. I'm eating lunch there now. Good size sandwich and great tasting. The bread was a little hard for my liking but not rock hard. I got the regular size original Italian. I'm also always looking for a good deal and happened to have an old coupon for a free sandwich and 22oz drink. They sent me one for my birthday earlier this year. I thought it was expired but it wasn't it's good for a year. So for free this was a great deal. Birthday clubs are a great way to try something you might not otherwise. I didn't know that they served hot sandwiches too, maybe try that next time.", "aspect_word": "lunch, sandwich, bread, Italian, drink, sandwiches", "sentiment": "neu, pos, neg, pos, neu, neu, pos", "sentiment_score": "0.8136, 0.6531, 0.5954, 0.3571, 0.4394, 0.4645, 0.4182", "emotion": "neutral, joy, sadness, neutral, neutral, neutral, joy, joy, surprise, neutral" }, { "review_id": "COP4ryXDv-14NTx7YV7aPA", "business_id": "t90Tf--fJzV3DtfSY3ggDw", "user_id": "XeaMyicdOOMSgUYwzqmUGw", "date": "2010-10-14 19:10:08", "stars": 1.0, "text": "Extremely rude and unethical. They showed me an air filter from another car and tried to pass it off as mine to get me to buy a replacement. They also gave me a bunch of attitude when I didn't want to get the high performance oil, which was about $30 more.\n\nDefinitely would stay away unless you have no other place to go.", "aspect_word": "oil", "sentiment": "neg", "sentiment_score": "0.4843", "emotion": "anger, neutral, neutral, neutral, neutral" }, { "review_id": "k_HhxxO5q42WCUkhUvZrTQ", "business_id": "EXhyD9yiJRN6BQ8QQp4DPQ", "user_id": "D2hLksBhdmKSSSnU5iku2g", "date": "2016-07-17 00:43:43", "stars": 2.0, "text": "It's burger king, and it's in the hood. How can that go wrong? Look, the location is filthy, the weirdos hanging around are sketchy and I was the only person in the drive-thru and I still had to wait to get my food. They had me park in the front and had to bring my food out to car after about 5 mins. It is what it is, right? Oh, and ask for light or no mayo. That was half of my sandwich,mayo. Gross amounts of mayo, if you know what I mean. And lastly, the buns smelled moldy. It wasn't a great experience. It's just another reason to not eat fast food I guess. Don't go here if you can avoid it.", "aspect_word": "burger, location, food, sandwich, buns", "sentiment": "neu, neg, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.4899, 0.7369, 0.7904, 0.7409, 0.6171, 0.6271, 0.6258, 0.4023", "emotion": "neutral, disgust, neutral, neutral, neutral, disgust, sadness, neutral, neutral, neutral" }, { "review_id": "dcdV38MssNNXmtSz4Shl8Q", "business_id": "my4_3ZfFIMp3rOk9fI6BOQ", "user_id": "WcQ01IBbW0ID01EE7bdH4g", "date": "2014-04-21 23:31:35", "stars": 1.0, "text": "This is the worst Burger Ling I have EVER been to in my life. Let's start off by saying the manager was turning away customers today at noon, saying they were \"out of hamburgers\".....? Are you serious? The drink machine with 100 different flavors in it didn't have ice, and could not dispense coke, diet coke, fanta, or hi-c, including all of the varieties that go with it. The average wait time for a drink and a burger--20 minutes. When I told the workers across the street entering that \"you must get an hour for lunch they scoffed.\" By the time the guy left he was so furious that he almost kicked the glass out. Fries were dropped as onion rings, five people were fighting because they all had each other's wrong orders. One guy said \"all I want is a burger and a drink!!\" But no ice, no drinks, and no burgers.....\nThey even had a guy in line wearing his McDonalds uniform and he told them--\"y'all are a joke!\" This place was a joke. No communication, lack of- or NO SERVICE!! Dirty tables, a lazy staff, you name a dereliction and they were the masters of it. If I could give it 1/10 of a star I would!!!!! The experience at this particular store was horrible...... uhg", "aspect_word": "Burger, manager, hamburgers, drink, ice, wait, burger, workers, lunch, guy, drinks, burgers, McDonalds, SERVICE, tables, staff", "sentiment": "neg, neg, neu, neu, neg, neg, neu, neu, neg, neu, neg, neu, neu, neg, neu, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.7675, 0.8993, 0.4490, 0.4610, 0.3473, 0.7406, 0.7714, 0.7585, 0.6953, 0.8742, 0.5385, 0.7521, 0.7119, 0.3218, 0.6934, 0.5644, 0.5357, 0.3573, 0.6058, 0.7732, 0.8835", "emotion": "disgust, sadness, neutral, neutral, neutral, neutral, surprise, neutral, anger, anger, anger, neutral, neutral, neutral, neutral, sadness, fear, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "hPmjbVXjlj9dYper_vla0w", "business_id": "hezQG50YXqdgxkhl2R9OuQ", "user_id": "TUR21jv1-_GCwmeO3ouOBg", "date": "2012-02-10 18:34:35", "stars": 4.0, "text": "I was picking up some stuff from the Ace Hardware store next door and decided to pop in for some Fresco Steak tacos. Four Weight Watchers points each. \n\nI have to say I missed the cheese and the sour cream.\n\nIt was a clean, friendly Taco Bell. Nothing fancy or special, nothing wrong with it. Just another Taco Bell I wouldn't mind going to again.", "aspect_word": "Fresco, Steak tacos, cheese, sour cream, Taco", "sentiment": "neu, neu, neg, neg, pos", "sentiment_score": "0.4234, 0.3610, 0.4687, 0.3652, 0.6722", "emotion": "neutral, neutral, sadness, joy, neutral" }, { "review_id": "XCTsb06EJpHX2LLlTyKpQg", "business_id": "dXqy0jjqen1CDNRcE2Ycvw", "user_id": "aXbLUxAOCs0BPfHJ_aUXmw", "date": "2021-02-25 09:58:09", "stars": 5.0, "text": "I've started using this UPS Store as my print shop as I'm tired of messing around with my printer at home. The staff here is super friendly and helpful. I appreciate that I can email/upload a document and pick up a perfect copy at my convenience. I've used UPS Stores for shipping and never had a problem--I just haven't had the opportunity to do so here, but I'm sure they'll be just as super.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8656", "emotion": "neutral, joy, joy, neutral, neutral" }, { "review_id": "eAuB_H6REYMmoYuSUPiQaA", "business_id": "_63cmxCZdWUDMk6HK1uQhg", "user_id": "zl75qAtJr_RheU3d4D8GgQ", "date": "2019-10-19 02:53:50", "stars": 4.0, "text": "This location replaced the Starbucks that used to be up the street at Clearwater Mall. This location is very spacious and lets in a lot of natural light during the day. It is a little dark at night but still manageable if you're trying to do work here past sundown.\n\nThe baristas here are very efficient and I had no problem with my drink. The only gripe I have here is that the parking lot is tiny and super awkward. The drive-thru also snakes through the middle of it so getting in and out is also a bit tricky. I had to park at the adjacent restaurant's parking lot.\n\nAll things considered, it's not a bad Starbucks. It's very new so everything feels clean and sleek.", "aspect_word": "location, baristas, drink, parking", "sentiment": "pos, pos, neu, neg", "sentiment_score": "0.6127, 0.5887, 0.6099, 0.6089", "emotion": "neutral, fear, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "0JW3JGkNIKS_tTuD2id6uA", "business_id": "69vVnH6T6-uwcJK4bxfV7Q", "user_id": "FPrjMMPBvbX2S2_I69A4_g", "date": "2016-07-09 15:43:35", "stars": 1.0, "text": "I wish I would have seen the other reviews before we came here. DISGUSTING! Every single table was dirty. There were flies buzzing around the dining area and the table we attempted to sit at had a dead fly in the booth seat. We asked the woman at the counter to bag our food and we split. This place should be shut down.", "aspect_word": "table, dining, counter, food", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.5764, 0.6546, 0.5193, 0.8361", "emotion": "surprise, disgust, disgust, anger, anger, neutral" }, { "review_id": "GbLGxDT0CtxVOc98HIlBZg", "business_id": "7_w8tD3gdrnuUNPUhL-KOg", "user_id": "iT1AA74QFn_a0Xq9-ggSGA", "date": "2019-02-14 16:01:29", "stars": 3.0, "text": "Outback lunch review\n\nCrusin down the street, real slow, what the fellas be yellin? You know the rest. This Outback is conveniently located in MC Thick's world famous hometown. Fun fact: This used to be a Fudruckers and Lil John (me not the rapper) used to love eating here with his parents.\n\nI found myself in Marerro a few weeks ago at lunchtime. I was waiting to pickup a car nearby and figured Outback would be a quick lunch. \n\nEating lunch at Outback seemed significantly different than eating at dinner. During dinner they seem to have their stuff together and it's normally one of the best, if not the best, of the budget steak chains. During lunch service was friendly, but something was missing. Maybe they staff new servers during the day because service was kind of off.\n\nI really wanted to get a steak but figured that would be slightly too boujie for a work lunch. Instead, I opted for a burger. It wasn't the best burger I've ever had but it was juicy and cooked appropriately. \n\nIn closing, if you're in Marrero and want a decent lunch and want to avoid the other chains, Outback may fit the bill.", "aspect_word": "lunch, fellas, lunchtime, dinner, staff, servers, service, steak, burger, bill", "sentiment": "neu, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.2736, 0.5369, 0.7641, 0.5190, 0.3576, 0.8376, 0.8283, 0.7254, 0.7026, 0.6906, 0.6258, 0.5782, 0.7256, 0.6660, 0.4056, 0.5070, 0.5932", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "B86Z4zmnwS8-lVVqVC05Rg", "business_id": "QGEv5g3vzy-pO3VlcV6S0Q", "user_id": "eVYxfHLc6k1yOo3OABJsOQ", "date": "2021-09-01 20:19:14", "stars": 1.0, "text": "Worst service everytime I am in here, dont know why I ever come back its always a painful experience. They must not interview the employees or provide any training. Dont order online to try and avoid the shitty service or youll just be stuck waiting for an hour to still have to deal with the shitty service when they claim to not have your order or make a mistake. Save the headache and money don't go.", "aspect_word": "service, employees, waiting", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8816, 0.7522, 0.8697, 0.4487, 0.8698", "emotion": "sadness, neutral, neutral" }, { "review_id": "D54_F0tigQxIfAYgDp9XkQ", "business_id": "m7t75KdwXR9GAyvRvppk0Q", "user_id": "I2IcL6kGmTgpj8BA3JAjIA", "date": "2015-02-25 00:32:06", "stars": 2.0, "text": "Average pub food, nothing spectacular. Used to be better. Waiters work their ass off and deserves a good tip. The bar business is brisk and the beer old enough I guess the guys at the top figure it's good enough and are taking huge stock options at the expense of the share holders again. To summarize, beats a sharp stick.", "aspect_word": "pub food, Waiters, tip, bar, beer", "sentiment": "neg, pos, pos, pos, pos", "sentiment_score": "0.3895, 0.6871, 0.7487, 0.6380, 0.5138", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "WRcRTjVysLBtzQkU00xGfQ", "business_id": "EFci0tbSrb7wko6tpVDnbA", "user_id": "H2uGBjLQH5s_bRRYMzEG9Q", "date": "2018-03-15 17:59:27", "stars": 4.0, "text": "Can't believe that I haven't taken the time to write a 5-star review about this location thus far; that is, it would have been a 5-star review up until my latest visit last weekend.\n\nLet's first talk about the 2-ton elephant that I just plopped into the middle of the room: this used to have about 6 super-comfy chairs in which to come here to relax and drink in. The seating really set a wonderful tone as the awesome corner neighborhood coffee shop, in this quiet section of Rittenhouse. But the comfy seats are truly gone, and replaced with the typical wooden chairs and tables. Granted, there is a bit more seating for this busy location now; but this quaint neighborhood spot just became a bit more sterilized. So there's that.\n\nNow on to the great things about this location: it's still a great neighborhood coffee shop for this quiet section of Rittenhouse, with ample (now more) seating, has a great open atmosphere, it's one of the very few area locations open through 10pm, and it may well have the coolest baristas in town - they've been the nicest, down-to-earth gals around (I'm sure there's guys too, but I haven't seen any thus far). \n\nSo this is still my go-to location for when I want to get out into my neighborhood; but it's now less cozy than it used to be, is all.", "aspect_word": "chairs, drink, seating, tone, shop, seats, tables, Rittenhouse, atmosphere, baristas", "sentiment": "pos, neu, pos, pos, pos, pos, neg, neg, neg, neu, pos, pos, pos, pos", "sentiment_score": "0.3710, 0.4262, 0.7125, 0.3904, 0.3165, 0.5934, 0.3760, 0.4916, 0.4476, 0.2641, 0.4000, 0.5956, 0.4006, 0.3150", "emotion": "surprise, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "R_RzxMwd4vze8eYJIPj6CQ", "business_id": "LnnWq5-4pTnBn96E3lQygw", "user_id": "ws5xN4JuudHqRLYleWw_1g", "date": "2017-11-20 04:01:37", "stars": 4.0, "text": "Atmosphere - for being in the student center, it still has a cafe feel. There is some seating, and everything is still nice and new. \n\nService- its the same university staff that work at other temple-run establishments. Those I interacted with were pleasant and professional. They got my drink order wrong, but remade it without hassle. \n\nPrices and drinks and such are on par with other starbucks. They did run out of a bunch of things though, by about 3 pm on a Friday.", "aspect_word": "Atmosphere, seating, Service, staff, drink, Prices, drinks", "sentiment": "pos, pos, pos, pos, pos, neu, neg, neg, neu", "sentiment_score": "0.5179, 0.2431, 0.6038, 0.7340, 0.5885, 0.6859, 0.3248, 0.2330, 0.6608", "emotion": "joy, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "ZX2q7N_2WA9EIRBftcRieA", "business_id": "EOC5oPD1Xoapzv75KWcTfw", "user_id": "uvEFQIakhJ1nVQt1oPFq1w", "date": "2015-07-10 23:17:48", "stars": 1.0, "text": "Hi there it's John... I went to Pizza Hut on 6/10/2015 at around 530 pm.. First off restaurant is filthy! The floors looked as if they haven't been cleaned in a month. I went to bathroom and was ready to literally vomit. How can you run a restaurant and not stay on top of the cleanliness...I had wings and a personal pan pizza, it was ok but totally overshadowed by the nonchalant attitude of keeping the place clean. My waitress was ok,however she could have boxed my pizza up when I wanted the rest of my food to go instead of just putting on table for me to do..Safe to say I will not be returning to Pizza Hut.. I'll stick to the other great pizza places in area, and you should as well.", "aspect_word": "floors, wings, pizza, attitude, place, waitress, food", "sentiment": "neg, neu, neu, neg, neg, neg, neu, neu, pos", "sentiment_score": "0.7841, 0.4821, 0.2329, 0.3898, 0.3686, 0.8307, 0.6401, 0.7634, 0.4612", "emotion": "neutral, neutral, neutral, surprise, neutral, disgust, disgust, neutral, neutral, neutral, joy, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "lDVR03Ka1LkkBTnRHUTlXQ", "business_id": "fzVxr26ms8z_srMH2Ypudg", "user_id": "lUp9WjjQO5whGuAIntcBAQ", "date": "2020-01-27 03:25:04", "stars": 1.0, "text": "Went through the drive thru today around 5pm for a dozen donuts where we were told that they didn't have any donuts left for the day (and these come frozen so I'm positive that was a lie) however while exiting the drive thru we noticed donuts behind the service counter. I parked and went in where when confronted India claimed that she didn't realize they had donuts...didn't apologize, didn't offer to make us a dozen, nor offer a solution to rectify the situation. This level of a service is deplorable. Save your time and money and go across the street to Krispy Kreme.", "aspect_word": "service", "sentiment": "neg, neg", "sentiment_score": "0.4577, 0.8402", "emotion": "surprise, surprise, neutral, neutral, fear, neutral, neutral" }, { "review_id": "PW5sDXkp46eUYele8WPsfQ", "business_id": "_IqO_BD1NPjZfZvE6pcc_g", "user_id": "jDBWtdnrWGo9XWzIpBtJiA", "date": "2016-06-12 22:55:55", "stars": 1.0, "text": "I came to use a free drink coupon. My sandwich was ringing up at a different price and the indifferent cashier couldn't figure it out so I skipped the drink. My sandwich bread is also very undercooked. I won't eat at this location again and I'm giving Subway a six month penalty.", "aspect_word": "drink, sandwich, price, cashier, sandwich bread", "sentiment": "neu, neu, neg, neg, neu, neg", "sentiment_score": "0.5209, 0.4236, 0.5939, 0.6458, 0.6696, 0.5580", "emotion": "anger, sadness, anger, neutral" }, { "review_id": "edfWKy1Mf2eQ8iCht57hBg", "business_id": "3S_g61xUct3Rmmx4rJS_mA", "user_id": "AYKYL-FlduESpxxgbjN6BQ", "date": "2014-07-14 23:07:49", "stars": 5.0, "text": "Terminal F used to be the worst - like the B terminal in Houston or all of terminal A in Newark. But Smashburger (and the other new food choices in the last 8-9 months or so) has changed that. Outside of an airport this place would be a solid 4. \n\nYes, you have to wait a bit for your burger. But they'll get you your shake or soda right away. That helps with the 5-7 minute wait you can expect. Plan, people. \n\nAt the risk of sounding like a slob, I wish the burger was more substantial. Like a burgerfi burger. But the bacon cheeseburger was very tasty - a little salty, but that made the chocolate shake I got all the more a perfect match. \n\nSmash fries are really awesome but really messy. The grease or oil on them will ruin your clothes. Be careful. But order them anyway.", "aspect_word": "Terminal, food, burger, shake, soda, wait, burgerfi, bacon cheeseburger, chocolate shake, Smash, fries, grease, oil", "sentiment": "neg, neu, neu, neu, neu, neg, neu, neu, neu, pos, pos, neg, neg, pos, neg, neg", "sentiment_score": "0.5236, 0.4117, 0.6529, 0.3978, 0.6378, 0.4611, 0.3810, 0.4126, 0.2647, 0.3988, 0.3979, 0.2958, 0.3480, 0.2039, 0.6568, 0.4195", "emotion": "disgust, neutral, neutral, neutral, fear, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "wLKeucMew6M-hMtEt3wO2g", "business_id": "1_BzX6o0O6w_9yx9NczMrg", "user_id": "Y-4RCXXrQ8hS5bR5uTp48Q", "date": "2010-08-26 18:06:17", "stars": 5.0, "text": "Not usually out to review convenience stores or gas stations, but this needed to be said:\n\n*****FREE AIR COMPRESSOR******\n\nI do believe this is now the only free air in the Roxborough/Manayunk area, so head here with your flats. As for the rest, it's a Wawa; if you don't know by now, you really need to get out more.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral" }, { "review_id": "ZFH74JqB1YRleCp8-iuTaA", "business_id": "LVhlQGAochcp0amO6-OX-g", "user_id": "CfX4sTIFFNaRchNswqhVfg", "date": "2014-03-29 06:46:57", "stars": 5.0, "text": "This review is not for this location but my love for a food item, the Filet O Fish. When done right like I had at this particular location, nothing says lent in New Orleans than a freshly fried Filet O Fish with just the right amount or tarter sauce, hot fries and a cold Orang Hi C to drink it down with. No other seasonal seafood dish at the other fast food restaurants can compare.", "aspect_word": "food, Filet, Fish, sauce, dish", "sentiment": "neu, pos, pos, neu, neu", "sentiment_score": "0.4027, 0.3414, 0.3232, 0.5208, 0.2587", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "qCiRRwlZi_SC2C8qrxxLBQ", "business_id": "oZtaNtFTJkpfPG0hXc98Xw", "user_id": "QoFns4gQ2XNydRdSQRQHag", "date": "2016-01-20 21:51:14", "stars": 1.0, "text": "This is the worst walgreens that I have ever been too. No matter what time you go there is at least a 40 minute wait to pick up a prescription. To make it even worst, they used to have two drive-thru and now they only have one. They are either way under staffed or too damn cheap to hire enough people to do something about the wait. Terrible, just terrrible.", "aspect_word": "walgreens, wait", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6358, 0.3584, 0.5100, 0.4683, 0.8001", "emotion": "disgust, neutral, disgust, fear, neutral" }, { "review_id": "ybm486j0iPtZJrCry3Y5gg", "business_id": "ZEE16n5K5PvrubjSqTIxpg", "user_id": "9JqMNwzRJiJh2-A21jVJmw", "date": "2020-03-29 01:51:24", "stars": 1.0, "text": "It pains me to leave this scathing review but I must. This is the worst Wendy's on the Westbank and I will never patron this establishment again. It is very obvious that management is obsolete and/or doesn't know how to manage. Customer service is horrible and waiting times are inexplicable. \n\nI placed a mobile order and waited over 15 minutes for \"hot fries.\" The double stack was ice cold but my husband's triple was hot. I had to pull up twice to let cars behind me pull up as well and still had to wait another 5 minutes. \n\nWhen I finally get my order, this mean looking chick just hands me my food, talking about, \"here you go!\" I was like, \"Ya darn right, here I go, never to return again.\" There was no, \" Sorry for your wait, or \" thank you for your patience.\" \n\nDisclaimer: We have food at home. I am cooking Sunday's dinner this Saturday eve. I've got lima beans with smoked ham hocks and pickled rib tips, cabbage, rice, homemade cornbread and fried turkey. \n\nI came here to support local restaurants in light of the coronavirus lockdown and this is the treatment I get. Yeah, I'll stay home and eat the food we bought. Deuces Wendy's!!", "aspect_word": "management, Customer, service, waiting times, hot, fries, food, wait, dinner, lima, beans with, smoked ham hocks, pickled rib tips, cabbage, rice, cornbread, fried turkey", "sentiment": "neg, neg, neg, neg, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8227, 0.7663, 0.7071, 0.5800, 0.3073, 0.3397, 0.7160, 0.6049, 0.6823, 0.8328, 0.4097, 0.3903, 0.3326, 0.3365, 0.2316, 0.4262, 0.3314, 0.3856, 0.7219", "emotion": "anger, disgust, sadness, fear, neutral, neutral, joy, neutral, fear, neutral" }, { "review_id": "RYIsyrgeDad1t6Si9F5k1A", "business_id": "SAuPwpl76bW9t1hDSnhQLQ", "user_id": "YFF7PEESVZHuK7ru3y8m4w", "date": "2017-10-23 10:03:23", "stars": 1.0, "text": "What a mess. After placing our order online, we got a call from the store that they were out of pepperoni. What? You're a pizza place that is the most common topping. Whoever does the ordering needs some serious training but whatever, we decided to pick a different topping. Got the email that it should be delivered in an hour. Fine. I understand that it's a Sunday night. After an hour and the app still in a \"boxing\" status, gave the store a call to double check the order. We were told that our pizza was still sitting in the shop and they were busy. Great.. hung up but then called back right away to just cancel the order for then we were told it left five minutes ago which was obviously a flat out lie. Ten minutes later we get a call from the driver that he just left the store and he is on his way to our house first and that they only have four drivers. You need to hire more people!!! After finally getting to our house and go to take the first slice out, it is so cold we had to microwave our pizza right out the box. What poor service to be serving cold people to people and we were the first stop!!! And as minor as it is but just to top it all off, our brownie we ordered wasn't even cut into pieces. You guys need to hire more people asap and also address the laziness because we are never ordering from this store again. I'm not usually one to complain but this was just rediculous.", "aspect_word": "pepperoni, pizza, topping, driver, drivers, slice, service, serving, brownie", "sentiment": "neu, neu, neu, neu, neg, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.3421, 0.4548, 0.4361, 0.4664, 0.4222, 0.3898, 0.4291, 0.4572, 0.8168, 0.6164, 0.3690", "emotion": "surprise, neutral, surprise, anger, neutral, neutral, surprise, neutral, surprise, neutral, anger, neutral" }, { "review_id": "X_m7mmwbiQNFG8vRRWbISQ", "business_id": "c39Y2K2DIch1L2lAgi25QQ", "user_id": "nOb0s8nCj6qHMUkYsQLLtg", "date": "2018-05-20 21:46:00", "stars": 5.0, "text": "I cannot wait to come back next week! Everything tasted just as good as it looked. I ordered the Floridian French Toast, turkey sausage and cheese eggs. It was boooooooooooomb! The French toast was covered with fresh banana, kiwi and strawberries. The service was good but not spectacular enough for me to remember. I had a good time with my friend and her food was good too. Of course I had some.", "aspect_word": "French Toast, turkey sausage, cheese eggs, French toast, service, time, food", "sentiment": "pos, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.3701, 0.4247, 0.3564, 0.4635, 0.6875, 0.3978, 0.6806", "emotion": "joy, neutral, joy, surprise, joy, neutral, neutral" }, { "review_id": "Rv1K1XP7ThGw7_N-VvUkNg", "business_id": "MFt52xaxxNQ2TiRyaDJnsQ", "user_id": "oarvX-_SXr5Q-n3gaKNVfw", "date": "2021-02-26 20:23:23", "stars": 1.0, "text": "This review is only in regards to the grooming department. I had an appointment for my dog to get a haircut and bath. Upon arrival, and was told the groomer Amanda P was running late but was on her way. An hour later I had gotten all the way home and received a call that she never showed up, and if i still wanted my dog groomed it could be done by someone else, but would be at least an additional 4 hours because there were other dogs ahead of him. Mind you, he'd already been sitting in a cage for an hour already and there was no way I'd leave him there for an additional 4 hours (at least). \n\nThey clearly don't care about pets, owner's time, or customer service. Little to no apology, no apology in person when i picked my dog up, disappointing all around.\n\nBetween this recent inconvenience and the fact that they've done a sub-par job my previous two visits, I will never bring any of my pets to this or any petsmart location.", "aspect_word": "grooming, groomer, owner, service", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.3573, 0.4318, 0.4279, 0.5833", "emotion": "neutral, sadness, sadness, neutral, sadness, neutral" }, { "review_id": "EmoDllLvsYmQaGd_Ee8-3A", "business_id": "iuftKhlrXImvtz-OngBJtw", "user_id": "ylcm9JRUdnuckToRKyWbBQ", "date": "2016-04-05 18:43:37", "stars": 1.0, "text": "Not the greatest of McDonald's locations, one reason is probably due to the location. The play area is great, the customer service is hit or miss depending on who you get, it's not really the cleanest place either, the food is usually served cold as well. Not really my favorite location to visit. \n\nThe people who also visit here aren't really the friendliest faces that my kid looks for at McDonald's, that's not a reflection of McDonald's though. Jus stating a fact. A lot of homeless and the likes appear to hangout here so it's hard not to associate the business with the appearance of the people here.", "aspect_word": "customer service, food, served", "sentiment": "neg, neg, neg", "sentiment_score": "0.3169, 0.6702, 0.4620", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "NbVyIivwvMLf8LUNJdtLyg", "business_id": "iz-zkIOSaCsbOPMXB4rVPA", "user_id": "ciJgBrvFSmFgGMRr3n2K4Q", "date": "2012-02-03 18:45:09", "stars": 1.0, "text": "I know better than to eat at this Subway, so I'm not sure how I ended up eating here again this week. I like Subway as much as the next girl, but service here is pretty poor. The person working the front of the line is always trying to get to the next customer, which leaves me yelling over one or two customers in front of me. Customers then have to stand like sardines in line while they wait for to checkout. So, word to the wise: If you want Subway, just go across the street to the one in the Hyatt or to the one a few blocks down on Washington Street.", "aspect_word": "Subway, service, person", "sentiment": "neu, neg, neg, neu", "sentiment_score": "0.4894, 0.8854, 0.5459, 0.5172", "emotion": "neutral, sadness, neutral, neutral, neutral" }, { "review_id": "xesmnszn5tuZP7P3mdVmFA", "business_id": "7d_OgR-rNFMh0tScSqtegw", "user_id": "I2vJvj7AXITj9FYjRO1FnA", "date": "2015-11-08 21:09:07", "stars": 3.0, "text": "I come here once in a while because it's close to home. Service is usually friendly. I've been in a couple times since the Holiday Drinks have been out and they have been out if the skinny mocha syrup each time. This is not something that is random. I have found that they do not always have their products in stock. This can be frustrating when you are expecting a certain specialty coffee. \nParking is usually limited because of the other businesses around. Drive through is usually pretty easy to get through. It is always warm and friendly when we go in.", "aspect_word": "Service, mocha, mocha syrup, stock, coffee, Parking", "sentiment": "pos, neg, neg, neu, neu, neg", "sentiment_score": "0.7349, 0.3211, 0.3414, 0.2831, 0.2456, 0.3301", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "HiuF3cWTyXQPpYwRKeR2FQ", "business_id": "AnS7cUS7RzXnEBx6c7y5JA", "user_id": "z33x0fHD8gutPy5Gv6Hwpw", "date": "2015-06-30 02:11:09", "stars": 1.0, "text": "Bad Subway. I got in line behind 3 construction worker-type dudes who ordered ornate sandwiches with lots of this, a little of that, more of that, don't be shy with the olives, oops wrong bread. One compliant worker on the line. Maybe 10 minutes later, it's my turn. I like vegetables. I'm not a big meat eater. \"you sure you don't want bacon?\" no. i do not want bacon. \"avocado? it's vegetable.\" no. i do not want avocado. \"toasted?\" yes. toasted. i just told you that. \"extra cheese? i mean, all you are getting is vegetables.\" glare. \nding.\n\"what do you want on this?\" spinach. \"spinach?!\" spinach. other things too. me: do you have red wine vinaigrette? \"huh?\" just oil and vinegar, then. \ngirl cashier emerges all slow, out of uniform.\n\"you want a cookie?\" no. \"chips?\" no. \"a drink?\" no. \ntwenty minutes later, no tip later, i leave with my messy, less than toasted sandwich. never going back again.", "aspect_word": "Subway, sandwiches, olives, bread, worker, bacon, avocado, spinach, wine vinaigrette, cashier, cookie, drink, tip, sandwich", "sentiment": "neg, neu, neu, neg, neg, neu, neu, neu, neu, neu, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.7200, 0.3465, 0.3196, 0.5031, 0.5272, 0.4216, 0.4255, 0.3810, 0.4424, 0.3813, 0.4042, 0.2161, 0.4097, 0.5378, 0.3051, 0.4288", "emotion": "neutral, neutral, joy, neutral, surprise, sadness, surprise, neutral, sadness, surprise, neutral, neutral, surprise, anger, surprise, neutral, neutral, surprise, surprise, surprise, neutral, neutral" }, { "review_id": "nPytXh-Atxmy3ljmHVkaYA", "business_id": "-qP1L9kx0FoH-kFwHXEwbw", "user_id": "ZTHZsP7NSnc3Csje-SKNyQ", "date": "2017-01-04 13:38:40", "stars": 3.0, "text": "Your average Popeyes chain. I usually stop by on my way to or from Temple University. \n\nI don't particularly enjoy going to this location because there seems to always be a homeless person standing by the entrance asking for spare change. I usually give him my beverage cause I just drink water, but Popeyes meals come with a drink. \n\nAnyways, the service here is of the average. And the food is just as good as expected. Only complaint is that this location does not seem to offer the better price deals as other Popeyes locations in NJ. You usually end up spending at least $7-8 on a meal that has chicken, a biscuit, your choice of side, and a drink. It's not too bad. It satisfies the Popeyes cravings.", "aspect_word": "beverage, meals, drink, service, food, price, meal, chicken, biscuit", "sentiment": "neu, neu, neu, neg, pos, neg, neu, neu, neu, neu", "sentiment_score": "0.7117, 0.3151, 0.6691, 0.5158, 0.5069, 0.5065, 0.8165, 0.5916, 0.6103, 0.7465", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, disgust, neutral, neutral" }, { "review_id": "AMSqWjw3fzczaJHkw9QOLQ", "business_id": "M1oH5JSxRA3JkdNulcJY6w", "user_id": "_2BQVXhHwEKBrtqquFtOUA", "date": "2012-04-03 05:58:45", "stars": 4.0, "text": "My family typical has spectacular service from Enterprise. For some reason the last time we went to them, they made us drive to the airport to pick up a car. They wouldn't have an SUV transferred to the Brownsburg location. They have done this before. This time they gave us attitude. First refusing to even check if they had an SUV. Then after a couple times of asking they did call and find an SUV but instead of having it transferred, they made us go get it. Hopefully we won't get this attitude again.\n\nThis last experience=0 stars\nEvery other experience=5 stars", "aspect_word": "service", "sentiment": "pos", "sentiment_score": "0.8743", "emotion": "joy, neutral, neutral, neutral, neutral, anger, neutral, neutral" }, { "review_id": "MZMfBpiD3UeSVqtCpM-uDw", "business_id": "rqzpEOsB6eUIT4FoFCWeVg", "user_id": "XgNPB5WVVNrvQcv7g2HXKQ", "date": "2018-06-22 22:27:33", "stars": 5.0, "text": "What can one say about a Taco Bell? This one is relatively new. The menu items are standard TB fare. The restaurant was clean, and even though they're new, the staff was very friendly and competent. Even though this location isn't the closest one to our house, we'll most likely visit this one from now on.", "aspect_word": "Taco, menu items, fare, staff", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.5484, 0.5381, 0.5545, 0.8198", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "_64GZ5f5O9b9SGcJYTAPFw", "business_id": "_RvXPNxWcRw833a8B3vSOQ", "user_id": "9XkpizE6dAqTmnyQ_eKLfA", "date": "2016-05-08 18:30:31", "stars": 5.0, "text": "If you haven't been here yet...go :) wants some reasons why? \n\n1. At noon every day, they stop and sing the national anthem. \n\n2. They honor all those who serve, police, fire, army, navy, airforce, coast guard and more. They hang badges throughout the restaurant. \n\n3. Buy the American heroes cup. $2 from ever cup goes to the USO, who help service members connect to family, home and their country. \n\n4. 6 different bbq sauces from Texas to Georgia to Tennessee to Kentucky to Mississippi to Maryland. Choices!\n\n5. The food is just plain good!\n\n2 meat sampler. Jalapeño and cheddar sausage, pulled pork, mac n cheese, smashed potatoes and cornbread. Yum!! Now I need a nap!\n\nPS....staff is super nice and helpful!\n\nGlad this chain has made it to Nashville!", "aspect_word": "sauces, food, meat, Jalapeño, cheddar sausage, pork, n cheese, cornbread, staff", "sentiment": "neu, pos, pos, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3299, 0.8284, 0.5543, 0.4086, 0.3420, 0.4178, 0.4299, 0.4390, 0.4454, 0.6741", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "hkPxf-_NrrTxb_7VJQocIA", "business_id": "UqAAYhM87__ATmfsog-5WA", "user_id": "WUgxsRUFjATha8L4qWYDww", "date": "2019-06-01 20:24:56", "stars": 5.0, "text": "Everything was great! I had a package that seriously I should not have used as it was repurposed from something sent to me it had black magic marker everywhere on it - I asked them should I buy an envelope and they replied \"nope, we make it easy to ship with us\". I had a return authorization barcode on my phone which they scanned, printed the ticket and I was gone in under 2 minutes. I was amazed and pleased.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise, neutral, surprise, neutral" }, { "review_id": "07d_4cGUDydX6fWqh8Ywlg", "business_id": "zyGhVw7xuqBn-Wu_vpH9lg", "user_id": "oVastf47T-BmqFsME1U3sQ", "date": "2018-09-05 00:00:32", "stars": 5.0, "text": "ASK FOR TAYLOR!!! I got my first bikini wax before my wedding/honeymoon and loved the results so I signed up for their wax pass. Everyone is incredibly friendly and super professional! On a recent visit Taylor was unable to do my service and this made me realize how great she is at what she does. The girl who did my service that day no longer works there and the difference between a bad wax and a GREAT wax which is why you need to ask for Taylor! I've only gotten my bikini area done but their service list is extensive give them a try and you won't be disappointed!", "aspect_word": "service, wax", "sentiment": "pos, neg, pos", "sentiment_score": "0.4226, 0.3919, 0.5755", "emotion": "neutral, joy, neutral" }, { "review_id": "tRW50hlX7CLdpnYyEwZWTw", "business_id": "4SyXyNuZ-pKKUPoAtlXuVA", "user_id": "cXXrc7PhCkvhwGd59dXPfg", "date": "2014-06-08 15:15:10", "stars": 3.0, "text": "We ate here last night for dinner and while the food was good (and usually is), the service was just so so. I say \"so so\" because our server was very nice, but far from attentive. There would be long periods of time before we ever saw her. It took about 15 minutes to get our salads (they're pre-made), and it took almost an hour to get our meals. When the manager asked us how our meal was, we told her that our food had taken a really long time. She just gave us a puzzled look and said she would \"talk to the cooks.\" Less than acceptable response from management in my opinion... As for the food, it was very good as it usually is. I ordered the oven baked chicken with steamed broccoli ($10.99) and my wife ordered the pulled pork with mashed potatoes ($9.99). Both were very good (especially my wife's pulled pork). The kids split the chicken critter kids meal with fries ($5.99), which is big enough for both of them to split after stuffing themselves with unlimited fresh rolls with cinnamon butter and peanuts! \n\nWe really like going here because it's affordable and the food is usually pretty good, but the service needs a serious overhaul. I would give 3.5 - 4 stars for the food, and maybe 2 stars for the service. We will come back again, but not as often as we would if the service were better.", "aspect_word": "dinner, food, service, server, salads, meals, manager, meal, cooks, baked chicken with steamed broccoli, pork with mashed potatoes, pork, chicken critter, meal with fries, stuffing themselves, rolls with cinnamon butter, peanuts", "sentiment": "neu, pos, pos, pos, neu, neu, neg, neu, neg, neg, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neg, neu, neg, neg", "sentiment_score": "0.9179, 0.8474, 0.6720, 0.7125, 0.7677, 0.8423, 0.7651, 0.7295, 0.4390, 0.4408, 0.5950, 0.4508, 0.5047, 0.4874, 0.3468, 0.3656, 0.2668, 0.2780, 0.2209, 0.7353, 0.4656, 0.4447, 0.4796, 0.6119", "emotion": "joy, neutral, neutral, neutral, neutral, surprise, sadness, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "l2i-lNcbqQd4eBWoqv_f4w", "business_id": "EQ49kxMv-6om06op-INWvA", "user_id": "x7Oe-KUjKz904iwk8E_AEg", "date": "2018-02-14 01:35:26", "stars": 3.0, "text": "Normally I'm pretty happy with the service here. Today, though, my son was prescribed something by his doctor that he needed to start right away. She called in it while we drive to this Walgreens. Got here and they had no record of it or her call. So I had no choice but to leave and get ahold of our doctor. Once home I learned that she had called it in and they just weren't checking their voicemail at Walgreens. I couldn't return immediately, so when I did get back to try again, the Rx had been called in almost five hours prior. I went to pick it up and again there was no record of it and they just shrugged and said they didn't have it. I suggested they check their voicemail and got a blank look. I pressed further and finally one woman in the back overheard me and said she'd check the voicemail. She was listening to voicemail messages for a full 15 minutes and writing them down. And guess what!! Ours was among them. Good thing I insisted they check. Of course, I got no apologies or anything from anyone here.\nMeanwhile, it's now too late for my son to start this medication today. This is upsetting. I am no longer impressed by this place.", "aspect_word": "service, voicemail, medication, place", "sentiment": "pos, neg, neu, neu, neg", "sentiment_score": "0.5919, 0.3810, 0.3509, 0.4402, 0.4692", "emotion": "joy, neutral, neutral, sadness, surprise, sadness, neutral, neutral, neutral, neutral, sadness, surprise, neutral" }, { "review_id": "E19tcMDnxC00e6ybTBLzeQ", "business_id": "qFzB-sX0KwFTugVkStM2aQ", "user_id": "_Q4GEaYkMMvkR_wePylMUg", "date": "2016-03-11 04:37:05", "stars": 1.0, "text": "Just got slammed in the head by a door that doesn't fit into my doorway because Home Depot has yet to replace the incorrectly hinged doors done by their contractor. My life has been a living source of nonsense and hell. I will never ever use Home Depot for ANY home improvements again, I cannot stress this enough. Worst. most long drawn out simple task. Lies upon lies delivered by staff. It is exhausting. Now, I've been slammed in the head by a door that doesn't fit at all and fell onto my skull. Thanks for another sleepless night, hoping to NOT have a concussion.....", "aspect_word": "door, staff", "sentiment": "neu, neg, neu", "sentiment_score": "0.4011, 0.8121, 0.3622", "emotion": "surprise, neutral, disgust, neutral, disgust, sadness, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "mxCvV5o_LGk-NYarEGM1OQ", "business_id": "2NeXNpcBLM4rmmhW7jf9ag", "user_id": "rAIp9O5FYrMNKuukJNSJ9Q", "date": "2019-10-17 22:37:29", "stars": 1.0, "text": "Placed an order online and it processed and charged my card. Then received a phone call saying the food is made but they don't deliver to the area 'because their employees don't like the neighborhood or feel safe.' Why would you have an option for delivery to this area and process my card and make my food and then call me to tell me you can't deliver. I have three kids waiting to eat dinner and now have to find something else when they were looking forward to and waiting for pizza.", "aspect_word": "food, employees, dinner, pizza", "sentiment": "neu, neg, neu, neu, neu", "sentiment_score": "0.6061, 0.8311, 0.7277, 0.8699, 0.7702", "emotion": "anger, joy, anger, neutral, neutral" }, { "review_id": "JRRGsiOiMTfDP_y9ciBq2g", "business_id": "8jPCTltGBbYjHgDRY3MhUw", "user_id": "3QnoTcrxuafMCoTzW_AH7A", "date": "2017-11-16 15:07:02", "stars": 4.0, "text": "Soooo my trusty hoopty which has taken me all around the beautiful country of ours finally needed a new battery this morning. Figured it was about time. \n\nWe called around to a few places and while Pep Boys wasn't the cheapest, it was the one I trusted most, and the one who could get me in the quickest as they already had my model in stock. \n\nThe man I spoke with on the phone I have learned is the manger, Matthew. He was kind and quick to answer all of questions. He was also the one who greeted me upon entering. He matched the competitors price (which I greatly appreciated! ),and said he would have me out in no time. \n\nWhile it was as a hair longer than the 15 minutes he promised, I didn't mind. I indulged in a cup of keurig, watched some morning news, and wrote some Yelp reviews, but of course. Not a big deal. \n\nMatthew was professional, friendly and down to earth. He gave me his personal card and I feel very confident leaving my car with him in the future (hopefully for just routine maintenance) and will even suggest my husband do the same with his after this easy experience. \n\n(We have been here a few times but none as \"memorable\" and easy as this was today!) \n\nI'm happy about the 20% off coupon we will be receiving for our next visit attached to our emailed receipt and survey too. \n\nOnly negatives were the deplorable bathroom. Easy fix and hopefully after this review, they'll do something about it! Yuck! \n\nThanks Matthew!!", "aspect_word": "man, manger, price, bathroom", "sentiment": "pos, pos, pos, neg", "sentiment_score": "0.4424, 0.4522, 0.3163, 0.4528", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, surprise, neutral, joy, joy, disgust" }, { "review_id": "k841fO30xGewmdE0xPitOg", "business_id": "0vCsslN-TYnDeOSNT4rIfg", "user_id": "63-2PK0__Z3Zr1X-2mu1wQ", "date": "2008-08-18 17:21:51", "stars": 4.0, "text": "We've been shopping here since this location was a Wild Oats. Perhaps I'm just imagining things, but I'd swear it has gotten better since the merger of these two chains.\n\nI love the produce, seafood and cheese here. But it's the personal care section with tons o' natural cosmetics, handmade soaps and the like that brings us in most often. Well, that and the salad bar. In the cooler months, nothing beats hitting Whole Foods for a post-yoga lunch of soup and salad or the deli salad sampler plate. The Carrot Ginger, Split Pea and Corn Chowder soups are the best! Other sure bets: the curried tofu salad (or pretty much any of the deli-made tofu items), sushi to-go boxes and the everything cookies. My most recent find: lavender soda - kinda' dry and really does relax you :-)", "aspect_word": "produce, seafood, cheese, cosmetics, salad bar, lunch, soup, salad, deli, deli salad sampler, plate, Carrot Ginger, Pea, Corn Chowder soups, curried tofu salad, tofu items, sushi, cookies, lavender soda", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neu, pos, neu, pos, pos, pos, pos, pos, neu, neu, neu, neg", "sentiment_score": "0.7407, 0.7218, 0.4457, 0.4508, 0.3903, 0.3950, 0.3405, 0.4251, 0.3461, 0.3722, 0.3335, 0.4178, 0.4042, 0.4607, 0.4276, 0.3710, 0.4724, 0.3001, 0.2133", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "m9Jk1OU2zW42b_TozTuEDg", "business_id": "jJI5k7Hj2jY4WUE5YYwuhw", "user_id": "TThz1MQ2SCb7L48MqoRoLw", "date": "2018-02-17 14:02:24", "stars": 4.0, "text": "Update: they say the first step is admitting you have a problem. Well, here I go! I gave up chicken and live strictly the pescatarian lifestyle until I see this chic-fil-a. This is my sin, my untamed passion when it comes to fast food. I cannot pass up a chance to get the fired chicken nuggets here in any shape or form. I was just here last night eating a 12 pack and now somehow someway my car brought me here again to have the chicken breakfast burrito. I mean I have to workout just so my body can recover from my addiction to this place. This location is fast and friendly like any good date. I keep coming back for more even though it is not good for me.\n\nThis is a good chic fil a. Service and food are always nice. We come to this location pretty often as it has a clean play area for the kids to enjoy while the hubby and I get a minute to talk and eat alone. Fake date", "aspect_word": "chicken, food, nuggets, chicken breakfast burrito, location, Service", "sentiment": "neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.3359, 0.3666, 0.4162, 0.4254, 0.4575, 0.6179, 0.6694", "emotion": "neutral, joy, neutral, neutral, sadness, joy, joy, joy, neutral" }, { "review_id": "j-A_GkSizLtbI_RfdvZwbA", "business_id": "d3EjQ6QhQ6vecfbMZquLiQ", "user_id": "Xrkh1_8x0NMwNCeZmV1H-Q", "date": "2015-06-14 03:32:16", "stars": 5.0, "text": "Although I have long hair, mostly I just request a trim, so I don't feel like I expect too much when it comes to a haircut. At the same time, it's rare for me to find a stylist who truly \"gets\" my hair and gives me the style I really want. Today, I definitely found my new stylist. Ashley was kind and knowledgeable. She listened to what I wanted, and delivered beyond what I expected. I am thrilled with my haircut. It suits my hair type and perfectly frames my face. She clearly knew techniques that would ensure my hair has life & body. \n\nI lucked out, because apparently Ashley doesn't usually work Saturdays, but I will definitely make an appointment next time for a day she is in. In addition to the great hair style, she did a fantastic eyebrow wax. Supercuts, you have a great young stylist here & through her, you will keep my business.", "aspect_word": "hair, haircut, stylist, eyebrow", "sentiment": "neg, neu, pos, pos, pos, pos", "sentiment_score": "0.3550, 0.5474, 0.3974, 0.3713, 0.4631, 0.3294", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "-KMe0SwoRH2Y_k-gqTRuhQ", "business_id": "NlWtg6MMmu_pc2pPPnU-fw", "user_id": "7qz0Gch14hWgL2CkvZUFdg", "date": "2015-11-12 17:29:10", "stars": 4.0, "text": "Their door to door service for pick up is one-of-a-kind. We had a slight delay getting me there,but it was a no fault situation and the gentlemen upgraded me out of sheer courtesy.The car, a 2015 Camry, behaved wonderfully with only an air pressure light popping up in Arizona's far north. My driving supervisor noticed this and we called their office. The only drawback with quick-fix was that the closest Sam's Club was 20 miles north of our destination. So we rolled with it, saw some snow and a dead deer,and the guy in Tires at warehouse took care of the rest. There was some initial concerns about deal made but the VP in(480) was very responsive so I say thumbs up overall!", "aspect_word": "service, gentlemen, guy", "sentiment": "pos, pos, neg, pos", "sentiment_score": "0.2243, 0.5094, 0.4593, 0.4339", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "8f_uSsnxAeDO4vLAHkjuOA", "business_id": "X0Rh8PEMSBzyuG4qRiHQBw", "user_id": "vXJ7qdNJY4Rjv0zcKkdKYg", "date": "2013-10-06 22:36:23", "stars": 1.0, "text": "I haven't been here since 2010, and I won't return...I came here with my cousin and boyfriend for her birthday we had to wait 20 minutes for someone to get our drinks I just wanted to leave but my boyfriend was hungry and we were there, my cousin didnt end up getting anything. Our food then took about 45 minutes to come out which was deplorable cause the place was dead and the phone wasnt ringing too much. I get better service at McDonalds down the road..She thought she did us a favor by not charging for soda and breadsticks, the manager didn't even seem empathetic! I tell everyone I know to not go to this location!", "aspect_word": "drinks, food, place, service, soda, breadsticks, manager", "sentiment": "neu, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.9062, 0.4087, 0.6233, 0.5629, 0.6838, 0.4065, 0.8943", "emotion": "sadness, neutral, neutral, neutral, neutral, disgust" }, { "review_id": "-OBqaf68eukeheHhLm0cug", "business_id": "3C0qPolJKgHuBQGgvgOYYw", "user_id": "6BZMGaiBMQSZ639VfjbVaA", "date": "2016-01-28 02:23:44", "stars": 1.0, "text": "I am going to post a picture of what I received from the post office. I could not be more disappointed in the lack of care my package experienced from LOS ANGELES to SANTA BARBARA. My envelop came in with 1/3 of it ripped open, with a bunch of stamps that said \"received in damaged condition\" (Thanks, Sherlock), with no contents inside. This was supposed to be a sentimental letter from a friend I haven't seen in a while, and it was crushing to see this. Now it may not necessarily be the fault of SB's USPS, but really? You're going to put the ripped up envelop that has nothing in it with a bag that says sorry? I could not be more infuriated. I hate writing bad reviews and I regret to write one for USPS, because it is such an honest job, but I was not going to go through the painstaking, pain in the ass process that is their claim filing.\n\nI am so utterly upset about this. I wish I could give -5 stars for this performance.", "aspect_word": "contents", "sentiment": "neg", "sentiment_score": "0.5408", "emotion": "joy, sadness, neutral, sadness, anger, sadness, surprise, surprise, neutral" }, { "review_id": "y1w0572dfOwKwCzQ6Tnw7Q", "business_id": "Zb5eT23ndNxzGW940l1EBw", "user_id": "R7dpMCevt5SOI4GNWlawRg", "date": "2016-12-31 15:07:22", "stars": 1.0, "text": "No no no no no no no. It's actually been a few weeks since I've eaten here but as I was looking for a breakfast joint on yelp and saw that this particular Waffle House had 3.5 stars I HAD to stop and review it. I'm a Waffle House fan, I know it's not going to be a five star meal, but I expect fast, mostly tasty food from friendly people. Not here. They can't do it, they just can't. I've given them lots of chances because they're the closest Waffle House to my house and every time I go back I swear I'll never do it again. The last time I went there we didn't get our drinks until our food came. Which was 20 minutes after we ordered EVEN THOUGH WE WERE THE ONLY GUESTS! They forgot my bacon, so I asked for it. It came after another 10 minutes and was the flattest, driest, nastiest order of bacon anyone has ever had the guts to serve me. The service and food here is so bad I've even called the Waffle House complaint line. Who does that? Me. Because this is literally the sorriest excuse for a Waffle House ever. Go to Gerald's or the Waffle House on Elysian or the one in Chalmette. Go literally anywhere else. The only way I'll ever go to this one again is if a new manager/owner calls me and personally invites me or I do one of those Sunshine of the Spotless Mind thingys.", "aspect_word": "breakfast, House, meal, food, drinks, bacon, service, Waffle House, manager, owner, Mind", "sentiment": "neu, neu, neu, pos, neu, neu, neu, neu, neu, neg, neg, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.7301, 0.3443, 0.4109, 0.7872, 0.3795, 0.8629, 0.8043, 0.4559, 0.3672, 0.6645, 0.4577, 0.3142, 0.3673, 0.3939, 0.5020, 0.3554, 0.2277", "emotion": "surprise, joy, neutral, neutral, neutral, surprise, disgust, disgust, surprise, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "UXp3-X0dhfGHmR9pvB2GvQ", "business_id": "XPOdKREKlB8uvsMMKNY_7w", "user_id": "HjM7qx13RhKDJ9cQhJnUqw", "date": "2009-11-19 22:42:20", "stars": 3.0, "text": "About a year or so ago I transferred my scripts from the CVS at 18th and Chestnut to the Fairmount location. Even though their hours aren't as good, I've never regretted the switch. \n\nHere's why: I've only ever been able to find my fave Lypsyl chapstick here; a small parking lot out front means I can pick up my meds on the way home from work instead of having to go home first and then walk there; the scale of the store is much smaller in both store size and number of customers so I'm not overwhelmed and there is hardly ever a line; and the staff is helpful and nice (one time a female worker even came up to me while I was struggling to be bold and pick out the perfect red lipstick to join the ranks of Gwen Stefani and the rest of the cool girls and conspiratorially leaned in and let me know their beauty guarantee is for real--just bring it back with the receipt and get a refund*). \n\nCVS ExtraCare Bucks, coupons, and Beauty Guarantee are worth mentioning even if they apply to every CVS because they're still pretty cool. \n\n*FYI, I couldn't decide whether I wanted a stain, lipstick, or gloss and so I bought all three. I ended up loving the CoverGirl Outlast Lipstain in Wildberry Wink and Maybelline gloss in Cranberry Cocktail and brought back the Maybelline lipstick in Royal Red. Just thought I'd share since the look I was going for was hard to find!", "aspect_word": "hours, parking, staff, refund, Lipstain, Wildberry, Maybelline gloss, Cranberry, Cocktail, Maybelline lipstick, Royal", "sentiment": "neg, neg, pos, neu, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5451, 0.4497, 0.7676, 0.3493, 0.2552, 0.3978, 0.2560, 0.4004, 0.3036, 0.2536, 0.3481", "emotion": "neutral, sadness, surprise, neutral, neutral, joy, surprise" }, { "review_id": "KxIZ9wDCdC9_SAMj6KpQOA", "business_id": "JaBxw6oXYaizlh5Y_DoKkg", "user_id": "QjPGZLhU-VmkAoFbfIzjJA", "date": "2019-01-05 18:14:03", "stars": 1.0, "text": "**ATTACHED PHOTO**\nWent to this dunkin to get some business papers finished up with a colleague. Spent about 35 minutes after purchasing food and drink. Woman rudely told my colleague that cords for laptops weren't allowed as they would get \"sued\" if someone tripped and told us to leave. She then proceeded to walk outside with her coworker, and smoke a cigarette 2 inches outside of the door in the front of the building. Disgusting.", "aspect_word": "food, drink, cigarette, door", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.8623, 0.8631, 0.4809, 0.3670", "emotion": "neutral, neutral, anger, disgust, disgust, neutral" }, { "review_id": "ED9ADKlG0rZSxDkFuxctaw", "business_id": "b3nkGvwGv7Wmpu2oVZrffw", "user_id": "OxDGTwrPJqJoknGeLxIa7g", "date": "2016-12-01 02:17:59", "stars": 1.0, "text": "Want to see 6 or 7 staff wonder around loading paper bags and NOT dealing with clients in line for 15 mins? Then this IS the place for you! Garbages over flowing. Staff truly not interested in assisting in restaurant or drive thru. No one wants to take an order or do a thing.", "aspect_word": "staff, Staff", "sentiment": "neg, neg", "sentiment_score": "0.7800, 0.7831", "emotion": "surprise, neutral, neutral" }, { "review_id": "zmhZsYzRxv5pCdgX6zF9QQ", "business_id": "qi2MFcotB3YgiC0SJr2FmQ", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2019-09-07 22:12:41", "stars": 4.0, "text": "This Blaze is spacious, clean, and located on Freret St. The concept is like Subway's, but with pizza. They offer great crust choices, like traditional thin, thick, gluten free, and cauliflower. From there you just add what you like from a bunch of good stuff. I really like the cheese selection - shredded mozzarella, fresh mozzarella and ricotta among others.\n\nThe staff was very friendly but a little on the slow side when it came to putting our pies together. Also, I was surprised there were no Brussels sprouts at this location. They have them at their location on O'Keefe, and I love them. Also, please Blaze, add sundried tomatoes to your list of ingredients. \n\nOur pizzas were delicious, but the crust was burnt on the edges. \n\nWe had a couple of dough knots, and they were sheer perfection, and with my Yelp checkin they were free. They were garlicky, fluffy, and piping hot.", "aspect_word": "pizza, crust choices, cauliflower, cheese selection, mozzarella, ricotta, staff, pies, Brussels sprouts, ingredients, pizzas, crust, dough", "sentiment": "pos, pos, pos, neu, pos, neu, pos, pos, neu, pos, neu, pos, neu, neu, neu, pos, neg, neu", "sentiment_score": "0.3998, 0.5973, 0.4307, 0.3048, 0.4577, 0.2951, 0.3987, 0.3954, 0.2742, 0.4109, 0.3058, 0.7122, 0.5859, 0.3530, 0.4529, 0.5270, 0.5738, 0.3154", "emotion": "neutral, neutral, neutral, neutral, joy, surprise, joy, neutral, joy, neutral" }, { "review_id": "m5zWd21Ddx48KHMbDwUnWA", "business_id": "1xOyqnO5FtxSLwRfT6mzPw", "user_id": "uGRpUHW94ZjtHYHnZSbLhQ", "date": "2015-11-11 19:45:51", "stars": 1.0, "text": "If you expect a burger, you'll get it and $500 worth of fraud. I don't use drive throughs for this very reason and on the day I visited I was rushed and had no cash, so I charged it. The employee \"dropped\" my card, I'm sure the skimmer was easier to hide below the register. That weekend my card had multiple failed attempts for purchases and I terminated the card number. Thanks, McDonalds!", "aspect_word": "burger, employee, register, McDonalds", "sentiment": "neu, neg, neu, neu", "sentiment_score": "0.7935, 0.8550, 0.4028, 0.3635", "emotion": "neutral, anger, neutral, sadness, joy" }, { "review_id": "cAcP4ovWwj9ie5ak7-4a4A", "business_id": "zi-QER97KRnFsZqr56mL1w", "user_id": "qufLtKpW27hYLT0HSxZZSw", "date": "2015-04-04 02:01:35", "stars": 1.0, "text": "Terrible service. Had a receipt with the free entree and they wouldn't let me use it cause I had already paid for my food. I do that at every panda I've ever been to with no problem. I even bought two plates today and still they said they couldn't give me my free one. Real snotty girl at the till too. Never going to this location again and I recommend you don't either", "aspect_word": "service, entree, food, plates, girl", "sentiment": "neg, neu, neu, neu, neg", "sentiment_score": "0.8564, 0.3936, 0.8539, 0.5569, 0.4779", "emotion": "fear, neutral, disgust, neutral" }, { "review_id": "kVcF9KUrH02lL7vtiKlzPw", "business_id": "POfVSVLxZ-6sYCBkQ7Xxlw", "user_id": "VPHqARjiq6SlffO0p9BrQQ", "date": "2013-07-12 06:59:37", "stars": 5.0, "text": "Had to get an adaptor piece for my BBQ and had no idea what I was looking for. They have a \"help button\" in each section and that will page an associate over to you. The associate came over and was very helpful, showed me what I needed and how to instal it and told me to come back if I had any questions.", "aspect_word": "BBQ", "sentiment": "neu", "sentiment_score": "0.8803", "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "danYKm4NUzjDYvRuNcTr7w", "business_id": "qW9npNox-AJ0jFfhfJu13Q", "user_id": "bPARYLnM-S0Lzm0n52nyZw", "date": "2015-08-08 15:43:44", "stars": 3.0, "text": "What's not to like.....maybe the price is a little too high.....\n\nOld fashioned stay in your car and order/pay. Meal is brought to you.....5 stars.\n\nfood: 5-6 different kinds of hot dogs...shakes......malts.....fries. The chicago dogs were decent not like one of the famous places in Chicago but not bad either. The Chili dog was okay. The American was good. The coney island was good. The fries okay. The malt needed more malt. 3 stars\n\nService: pretty good (with a smile) 4 stars\n\nPrice: maybe a 3.5 Stars. \n\nI'm around a 3.5 stars for here. Will put down a 3 and go back again.", "aspect_word": "price, Meal, food, dogs, chicago, Chili dog, coney, fries, malt, Service, Price", "sentiment": "neg, neu, neu, neu, pos, pos, pos, pos, pos, pos, neg", "sentiment_score": "0.8345, 0.6362, 0.3522, 0.3377, 0.3296, 0.4190, 0.5343, 0.5682, 0.3189, 0.7302, 0.4578", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, joy, joy, joy, neutral, sadness, joy, neutral, neutral, sadness, neutral" }, { "review_id": "DStL6aBPXJ8ieXn1czp-8Q", "business_id": "03Lu3GNBhAp8pBtnXQ3dXQ", "user_id": "0OwqIrQju-QEhKij0CQ6xA", "date": "2018-09-21 12:04:03", "stars": 1.0, "text": "This is the worst Dunkin Donuts in town.... It's no wonder the place is constantly void of customers. The only people in the building were two employees that were so engaged in a conversation about one of the employees hair appointment that it took them almost two full minutes to acknowledge the customer waiting patiently at the counter. After noticing that I was there, the employee rolled her eyes and approached the register.\n\" Wha' can ah get' choo?\" \n I simply left. If they are that unprofessional from the start then I had no hopes of my order being correct, or even HOT, for that matter! I will never return to this location again.", "aspect_word": "Dunkin, employees, counter, employee, register", "sentiment": "neg, neg, neg, neu, neg, neu", "sentiment_score": "0.6064, 0.5883, 0.4196, 0.6431, 0.7430, 0.3861", "emotion": "disgust, neutral, neutral, neutral, neutral, disgust, anger, neutral" }, { "review_id": "3ccRoHh9Z6qxsrhLiOTdfQ", "business_id": "gTrMIREEyNErXk0oGkXmlg", "user_id": "bCgB0aN-4vJWI4yVtVjlHA", "date": "2013-03-11 01:18:51", "stars": 3.0, "text": "This subway is really close to my work so if I don't have time to pack a lunch before I leave for the morning or if I work later than planned I will stop here. The people are always very nice. The subs are subway subs... so I dont know what to say about them. I will say the shop always looks nice and clean.", "aspect_word": "lunch, people, subs, shop", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.8998, 0.5612, 0.4087, 0.6320", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "P_QT5OmwnBD1wD8O7LBrOw", "business_id": "yucn3Ygi3tr1LyVDgSWjvQ", "user_id": "xrkeAgVVMY_lWaIUFPffEA", "date": "2019-12-07 19:00:40", "stars": 1.0, "text": "Probably one of the worst chains in St Pete. Workers are slow and hesitant to help customers. The shift manager is nice but doesnt have much support from her employees. I've been inside as the only customer and waited for over 5mins to be acknowledged. The employee at the drive thru would look at me but then continue to help people who arrived after me. Doesnt tell me someone will be right with me or call to ask for help.\n\nI've sat in the drive thru with no cars in line or customers in the store and been told to hold a moment to be forgotten about.\n\nUse to walk here daily as it's close but the lack of customer service has kept me from coming back. I'd rather get in my car and spend $6 at Starbucks who appreciate customers.", "aspect_word": "Workers, shift manager, employee, customer, service", "sentiment": "neg, pos, neg, neg, neg", "sentiment_score": "0.6761, 0.3714, 0.6195, 0.6264, 0.5133", "emotion": "disgust, fear, sadness, neutral, sadness, neutral, neutral" }, { "review_id": "pWaZq_ZBeBUXVGQb_nM4jw", "business_id": "e-uW1RrJGc0XqB5_Q2HKBA", "user_id": "7aSHu8Os-ZwXHJwWZVR3dg", "date": "2016-06-12 17:58:15", "stars": 2.0, "text": "Been going to this Starbucks since it opened and the coffee was always great but lately it's been going down. The last 4months I have been going here the coffee is just not the same. I feel like they don't add enough espresso to my macchiatos and they add to much Carmel and it's way to syrupy. I will not go here anymore I'd rather drive out of my way to cherry hill or Sewell. Thanks for now ruining my hometown Starbucks experience.", "aspect_word": "coffee, espresso", "sentiment": "pos, neg, neg", "sentiment_score": "0.8722, 0.5902, 0.4290", "emotion": "sadness, neutral, sadness, neutral, sadness, neutral" }, { "review_id": "prFeZSM-tscYNbGp8rJ3EQ", "business_id": "7hXkbBb2r5BzDJ7Ng-gadw", "user_id": "YBM0il-DPBz2xVwTZsPrUw", "date": "2018-04-28 02:26:38", "stars": 4.0, "text": "Maybe they've gotten new management or maybe I don't rent cars that often so don't know the difference. They were helpful even though this is one of the craziest weekends with so many people flying into town for fest. I had a rental arranged for by an insurance company, when I got there the intermediate wasn't available so they upgraded me to a full size at no extra cost, total time spent was like 20 minutes most of that going over the car and making sure to point out where there were scratches and bits where the bumper had kissed another car.\n\nCar was signed out and I was on my way quickly. I'll update this review if the return goes as well when my car is fixed.", "aspect_word": "management", "sentiment": "neg", "sentiment_score": "0.5293", "emotion": "neutral, joy, neutral, surprise, neutral, neutral" }, { "review_id": "t0EUkCvrFBIAqm2QSohhSw", "business_id": "yH7Ci-DN42DKsaOKm7FMmQ", "user_id": "U0vsYDeFmpDbEfmq9c9WaA", "date": "2015-02-26 00:49:38", "stars": 1.0, "text": "Stay away from this store! I was a little perturbed that when I bought a piece of furniture it wasn't in the store, nor could I pick it up from the store. I had to travel all the way to South City (40 min one way from the store) to pick it up. Alright got it. I pick up my furniture, get it inside, unpack two pieces, and notice that the front is broken. I call the Ashley Furniture store right away and talk to a lady who tells me I have to drive back to South City to pickup a replacement. What kind of joke is that? One would assume if a customer picks up their furniture and discovers it is damaged, the store would work with the distributor to get a replacement to my house, or at least, to the store which is 5 minutes away. I could probably teach a monkey how to work out the logistics of getting the replacement to the store.", "aspect_word": "front", "sentiment": "neg", "sentiment_score": "0.4032", "emotion": "neutral, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "jWWhjKKaVjYc11ZQZUAnZw", "business_id": "DP4cGl_VE9qRjfQOddU1pA", "user_id": "EMJV9rib660I4RpMsbzWbg", "date": "2011-02-09 18:41:00", "stars": 4.0, "text": "I like coming to this location to have prints of digital photos made. Typically I order them online, then pick them up later that day. It's cheap and easy, and the photo associates at this Walgreens location are always fast and friendly.\n\nOf course, it is also good for pharmacy items, and other convenience things. I once stopped in here to purchase a pen. 99% of the time, there is either no wait at the cash register, or maybe 1 person ahead of you. Obviously there isn't a huge selection of food, pet, or household items, but I can usually find whatever I need. As for drugs and other items in the pharmacy section, they definitely carry just about everything - both brand name and generic.", "aspect_word": "associates, wait, cash register, selection, food", "sentiment": "pos, neg, neu, neg, neu", "sentiment_score": "0.3379, 0.5538, 0.3687, 0.3805, 0.6131", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "577t6CUkEmztJURQypsIwA", "business_id": "ggseWJhtnqxCpBKN433duQ", "user_id": "k-DOIffVpRlLGqdhUdhzng", "date": "2016-06-15 00:24:32", "stars": 1.0, "text": "I wouldn't even give this restaurant one star to be honest. There are 60+ houses that are still in Edwardsville but not even 1/4 of a mile outside there set delivery area and they still refuse to deliver. They have lost my business and I'm sure many more around where we live. Good thing Dominos and Pizza Hut make the drive and offer much better customer service than this location.", "aspect_word": "customer, service", "sentiment": "pos, pos", "sentiment_score": "0.5313, 0.3727", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "8xk3P4XhtaXaQKPGGtKG_A", "business_id": "SaLWfZgtvgwvqI9dHhHW5g", "user_id": "qdHRpSbLkkNmL_4xHlms7Q", "date": "2016-08-27 22:18:29", "stars": 1.0, "text": "Customer service is truly lacking with pick ups. I came into order and the service really needs to improve. It was like I was bothering them and had to wait at the counter for over 5min before even acknowledge. \nBlack manager guy very rude and smoking in front of building is so unprofessional. Sitting outside and smoking is super rude. Even when you call to get the district manager or higher just extremely uninviting on the phone and down right rude!!! \n\nStay away go to the one in Warminster if you must.", "aspect_word": "Customer, service, counter, manager, guy", "sentiment": "neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.8584, 0.6373, 0.7963, 0.5833, 0.8534, 0.5225, 0.4597", "emotion": "neutral, anger, anger, anger, anger, neutral" }, { "review_id": "P6Mp3dK63zdVbn37TiTzpQ", "business_id": "fp_SXpuPXtYySgxsNxG8zg", "user_id": "QRhgD_twCRLgtLaWn1GXcw", "date": "2018-11-03 05:40:55", "stars": 5.0, "text": "This Taco Bell has the best workers! They always have someone at the Register who is friendly and gracious. And even when I eat inside I'm met with polite staff. This is also the only taco bell in town that's never messed up my drink order. They deserve an award for the management here, seriously.", "aspect_word": "Taco, workers, staff, drink, management", "sentiment": "pos, pos, pos, neu, pos", "sentiment_score": "0.4501, 0.8788, 0.8677, 0.6922, 0.6486", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "42i2pZz0mfH_wSUzpSpNcA", "business_id": "NO59rcnK8zE7tGrzuB8vZg", "user_id": "Cey5M9DtlM4A_O1t-aAR0Q", "date": "2017-09-17 17:28:35", "stars": 3.0, "text": "As a Chines and a noodle fanatic, I have developed the taste for a good America hamburger. Yet my snobbishness persists. My five cents are not with Five Guys. \n\nMaybe because I ordered take out instead sit in;\nMaybe I prefer eating a burger with a glass of red wine; \nMaybe I used a wrong benchmark - Jacky's Willy's burger;\nMaybe my stubborn hubby despises my decision of going fast food chain; \n.\nOr maybe, simply the flavor of the burger and the quality of its French fries didn't match the expected dollar value. \n\nOr maybe I am biased. A burger freshly made on site doesn't always guarantee satisfaction when a snob happened to be on site and watching. Bite me.", "aspect_word": "hamburger, burger, glass of red wine, food, flavor, quality, French, fries", "sentiment": "pos, neu, neu, neu, neu, neg, neu, neg, neu, neg, neu", "sentiment_score": "0.5189, 0.6747, 0.4999, 0.4373, 0.3512, 0.5580, 0.5003, 0.5505, 0.3083, 0.3425, 0.5201", "emotion": "neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "kRDhNf1aZsGz_ZzzODZnyg", "business_id": "g79jYJz3FEvgvglXqOUWxw", "user_id": "qcf3A5mtPntTmmSfADo6tg", "date": "2017-02-12 18:27:45", "stars": 3.0, "text": "Easily accessible from the south I-10 service road between Clearview and Causeway, sharing a parking lot with the hotel it is directly next to, the actual lot can get hectic, and during peak meal times, it can be difficult to find a parking spot. Entrance and exit from the lot is easy. \n\nThe interior is clean. Service is decent. They have a tree near the front decorated for each season: Christmas, Mardi Gras, Valentine's Day and so on. There always seems to be some special going on. I have never had a bad meal here. Even when they are busy, the wait staff is always refilling beverages and making the rounds ensuring all customers are happy and content. I have seen a few customers be rude. I can see how it can be difficult for a customer who may not understand the intrinsic atmosphere and have expectations that are too high. Be nice to your server, these are low wage workers just trying to earn a living.\n\nThe food is always hot, and served quickly. The restrooms are almost always clean.", "aspect_word": "meal, interior, Service, wait, staff, beverages, atmosphere, server, wage, workers, food, served, restrooms", "sentiment": "neu, pos, pos, neu, neg, pos, neu, neg, neg, neg, neg, pos, neu, pos", "sentiment_score": "0.5841, 0.6585, 0.6031, 0.4127, 0.5041, 0.2597, 0.4875, 0.6534, 0.4978, 0.4247, 0.3113, 0.4402, 0.2877, 0.3733", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, anger, neutral, neutral, joy, neutral, neutral" }, { "review_id": "W6XNTBUoU75_Fqed7BEncA", "business_id": "vlO-vrhHcS2GJLumES4tyg", "user_id": "yJDwoPBK_lNZupKSWSxAzg", "date": "2010-05-06 13:25:47", "stars": 1.0, "text": "This Home Depot is the pits. It is the closest to my house so I am there often and it seems like important things in the store are always broken and the management seems not to care. They also consistently flout the credit card company regulations and insist on seeing ID when paying by credit card even when the card is signed. I do not have a problem showing ID, but I do have a problem being strong armed into doing it when it is not allowed.\n\nThe store just can not seem to keep the doors or check out registers working. Just about every time I am there more than one of the self-checkout registers is down - yesterday 3 of 4 were down. You would think that they would open an extra register or two, but no. In fact no dedicated registers were open - the only register open was the one in the self check out area. Needless to say there was a pretty decent line. If this were a 1 time event I'd write it off, but it happens just about all of the time. The store manager or head cashier could open another register if they actually cared. Top it off with 4 additional employees standing there doing little to nothing. Customer service here is terrible - they could not make it more clear that they just do not care.\n\nOther Home Depots in the area are far better, but I really wish that Lowes would open a store!", "aspect_word": "management, manager, cashier, employees, Customer, service", "sentiment": "neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.8659, 0.5734, 0.3079, 0.2081, 0.7000, 0.7246, 0.7177", "emotion": "disgust, sadness, neutral, surprise, surprise, surprise, neutral, neutral, fear, surprise" }, { "review_id": "t07007d0MrZP9Hhykwexyg", "business_id": "dL0GYNilzv_esQ6GD5Vcqw", "user_id": "sraTrYU-7q_bQ0TxQrLJvQ", "date": "2015-06-18 21:51:21", "stars": 4.0, "text": "Stopped in here for gas and had to try their Philly cheese steak because of a buddy's recommendation. I thought putting your order into a computer system with sandwiches in four different categories with no prices listed was not the most user friendly approach, a bit tedious as you switched categories and options, and a little impersonal because you can't even talk to a human being. They had 2 computers and the girl next to me was having trouble figuring out what to order and a line formed waiting for the machines because the process is kind of lengthy if it's your first time ordering. I was able to see all the veggies, seasonings, and sauces without asking any questions so that was nice. Then they told me I had to go to a register and pay, then come back to the sandwich makers when I was ready. There were kind of a long line of people buying lotto tickets, cigarettes, and paying for gas in front of me. Then I had to wait for them to call out a long number which I thought was kind of impersonal. Why can't they ask for a name to make the process more personal like panera or Starbucks and have a register at the sub counter so I don't have to run around? The Philly sub ended up only being $5.60 which is cheaper than subway's Philly and way better in quality and flavor so I was pleased. The whole process took about 10minutes which wasn't too bad. I'd say service is non existent because you dont even talk to anyone and the process is a little unorthodox but their subs were good so I'll be back. Thanks!", "aspect_word": "gas, Philly, cheese steak, sandwiches, prices, line, waiting, process, veggies, seasonings, sauces, sandwich, lotto, Starbucks, sub, counter, quality, flavor, service, subs", "sentiment": "neu, neu, pos, neu, neg, neg, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neg, neg, neg, neu", "sentiment_score": "0.5554, 0.5064, 0.4060, 0.6943, 0.5648, 0.4390, 0.5109, 0.4559, 0.5595, 0.4492, 0.5552, 0.6803, 0.3600, 0.4260, 0.5936, 0.2958, 0.3409, 0.4951, 0.5316, 0.4344, 0.7164, 0.4879, 0.3446", "emotion": "neutral, disgust, joy, neutral, neutral, surprise, joy, neutral, neutral, joy" }, { "review_id": "3HngROZ2kpZvGFFRuZP22w", "business_id": "5wv0WpJ34qwBRpdeIxATxQ", "user_id": "pLE9PzQ-3BNFbGjrMSxo2Q", "date": "2019-11-26 17:14:40", "stars": 2.0, "text": "I waited several months to try a spicy chicken sandwich, unfortunately the service and some of the issues unnoticed prevent this review from exceeding 2 stars. \n\nOrdering process: disorganized and chaotic, for approximately 5 minutes the employees were counting money and completely ignoring customers. Avoiding eye contact etc. We eventually ordered, but customer service is just not here.\n\nFood safety: A man walked up to the counter after I ordered. He showed staff a completely raw chicken sandwich. Staff did not even apologize, the man walked out.\n\nCleanliness: The vents are caked with dust and debris the floors had filth and grime especially under the drink counter. There were moldy spots on the ceiling. \n\nThe wait: My food actually came out promptly, but we waited at least 15 minutes for my colleagues food. They lost her order finally she got her food. \n\nThe food: My sandwich was okay, the sauce was good and the chicken was actually cooked so that's a plus. The fries taste frozen, think freezer burn after taste. \n\nI could have easily given them 1 Star, but the sandwich was good for fast food. I can see why chick filet continues to dominate. My advice is to skip the sandwich it's not worth it.", "aspect_word": "chicken sandwich, service, employees, customer, Food, man, counter, staff, chicken, sandwich, Staff, drink, wait, food, sauce, fries, freezer", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neu, neg, neg, neu, neg, neg, neu, neg, neg, neu, neu, neu, neu, neu, pos, pos, neg, neg, neu, pos, neu", "sentiment_score": "0.3354, 0.8587, 0.8365, 0.5736, 0.5391, 0.4011, 0.7027, 0.5479, 0.7819, 0.5374, 0.3126, 0.8123, 0.7571, 0.5734, 0.3283, 0.6779, 0.5313, 0.6308, 0.6429, 0.3623, 0.4690, 0.3603, 0.3047, 0.4346, 0.2771, 0.2650, 0.4651, 0.5892", "emotion": "fear, neutral, disgust, disgust, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "_nyu7TMYQs7s19Ta89eVwQ", "business_id": "NL7FbNbhaljzwC4zw6OGaw", "user_id": "611h2amayRoHkr5zGpRJwQ", "date": "2016-05-19 00:01:59", "stars": 1.0, "text": "The one star is for the fast service. That is it! I stopped to get two kids happy meals. And as I pulled up to the second window to get the food the gentleman working open the window and all I heard was F this & F that. He was on his cell phone while working drive thru. Didn't even greet me! I obviously have kids in my car from the two kids meals I ordered. I really hope Wendy's management wasn't there allowing this nonsense. Ridiculous.", "aspect_word": "service, meals, food, gentleman, management", "sentiment": "pos, pos, neu, neg, neu, neg", "sentiment_score": "0.8932, 0.6087, 0.7790, 0.4958, 0.7166, 0.7449", "emotion": "neutral, surprise, neutral, anger, neutral" }, { "review_id": "chY8pXwORb6Qk7XRixx_cg", "business_id": "ZcFyeupIZo16HzVcSje2_w", "user_id": "HgoAYM-Nzn4D_Gkauv7Q0A", "date": "2021-03-01 00:26:43", "stars": 1.0, "text": "TERRIBLE! WILL NEVER BUY ANYTHING FROM THIS STORE. Sales people were so obnoxious Charles and Troy. Both say they dont like their jobs and would rather be elsewhere. Troy said he is only there because he has a kid now and would rather be tattooing. Repeatedly said he didnt care. Then when I asked for a manager, he told me how incompetent she is saying she is new - first store ever managed, knows nothing and is in over her head. \nWhen I asked for \"anyone who does know about delivery and price...' Charles said he didn't really know - and then walked away as he said \"have a good day\" while he crumpled up my $1,600 bedroom furniture order and threw in in the trash! These clowns are trash! Not getting MY money - ever and I hope they get fired. Ashley the manager was VERY professional and apologetic and answered all our questions after we waited around. She promised to follow up with regional but I get the feeling nothing will happen - Wont get a dime from me without these two a-holes fired.", "aspect_word": "Sales, manager, delivery, price, holes", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8389, 0.8549, 0.3695, 0.4876, 0.7559, 0.4178", "emotion": "anger, disgust, sadness, neutral, anger, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "risWgUaJd_knWfC5qli0VQ", "business_id": "WyUVBu6zV5MHtoE07G4CyQ", "user_id": "tfZNGpy7wizyz-CNulrrSA", "date": "2013-12-03 18:23:51", "stars": 3.0, "text": "I made a reservation through Costco Travel for my Enterprise Rental car, and I paid $155 for a 6-day rental (this is 10% off and also includes a free upgrade). I loved driving my 2012 Toyota Corolla, and I already drive a 2008 Corolla, so it was nice to drive the same model. I called to schedule a pickup from my home for my reservation, and was told that I should call again, 20 minutes before I wanted to be picked up. It was strange, because the employee on the phone asked for my information, including my address and what time I wanted to be picked up. Later that day, I called again, and told a different employee the same information. My pickup arrived on time and was very friendly and conversational. He said that he enjoyed picking up the customers since he could get to know them and found it more personable and it also allowed him to get out of the office. \n\nOnce we arrived at Enterprise, there was one Toyota Corolla that was there, and I had to wait 10-15 minutes for it to be cleaned, and then I was good to go. When I returned my rental, I had my roommate follow me to Enterprise with my personal car, and after I dropped off my car, I was able to drive it to work, and an employee drove my roommate home. This was extremely convenient, as I didn't have to drive home, and was able to make it to work on time. If I ever need a rental car again, I'm definitely planning on going with Enterprise!!", "aspect_word": "reservation, employee, rental, Enterprise", "sentiment": "neu, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.7181, 0.7653, 0.8333, 0.4395, 0.3993, 0.4119, 0.3469", "emotion": "joy, surprise, joy, joy, neutral, joy" }, { "review_id": "BrPzSAagYdXs2VIV6lugjg", "business_id": "sq3BcLyY4_jZf-zkO2itDA", "user_id": "MRKgkGgfNIH0vIXp6DJ7DA", "date": "2012-01-26 13:44:54", "stars": 5.0, "text": "Dear Taco Bus,\n\nI would write you a poem, but I don't know of anything that rhymes with \"Cochinita Pibil.\"\n\nThank you for opening up a location in Downtown Tampa\nAND\nHaving great operating hours\n\nNot to mention your food is amazing and puts all other bay area mexican restaurants on notice that there is a new Federali in town.", "aspect_word": "operating, food", "sentiment": "pos, pos", "sentiment_score": "0.6288, 0.7658", "emotion": "neutral, neutral" }, { "review_id": "NtukQflbZkrBlYpimoALFw", "business_id": "7MgH7P0IYBI7Vq34JZm2Zw", "user_id": "24qrOYsLQqnrjNaj290Zbw", "date": "2009-06-25 01:53:48", "stars": 1.0, "text": "One of their cashiers had the nerve to act annoyed that I had not emptied my basket for her. I placed my basket on the spot where you normally put your stuff so it can be checked out, and there did not appear to be an obvious place to set baskets on the floor, so I just left it as it was for her to handle the basket. I only had about 4 items in it, so it wasn't a big task to remove the items from the basket. With a sneer, she asked \"Do you want me to empty that?\"\n\nWhat the? I couldn't believe it. I would have complained to a manager, but needed to run.\n\nTheir prices are terrible. I avoid this place.", "aspect_word": "cashiers, manager, prices", "sentiment": "neg, neg, neg", "sentiment_score": "0.5997, 0.8432, 0.8825", "emotion": "anger, neutral, neutral, surprise, sadness, disgust, neutral, neutral" }, { "review_id": "PV8ngZUJ7ZwLbGmoNOtcPQ", "business_id": "pCpHrr2sUS58szoseyF2-w", "user_id": "LnsH6YcAnTw868XaRLP3zA", "date": "2019-03-12 01:01:13", "stars": 1.0, "text": "This dunkin is one of the worst Dunkin' Donuts out there! DO NOT GO! I used to be a huge fan of dunkin until I went here three days in a row and each day they either got something wrong with my order or forgot to give me something for my order. I kept trying to give them another chance but it's obvious that this facility has a bunch of people working in it that cannot even complete a simple task like cutting a bagel in half when asked. RUDE staff, if I could give this place negative stars I would. Never coming back", "aspect_word": "dunkin, Dunkin, bagel, staff", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.4224, 0.5085, 0.3149, 0.8279", "emotion": "disgust, disgust, neutral, sadness" }, { "review_id": "orLHOVET-P493MVL0MPBxQ", "business_id": "6UzLtXTdLJKNHmn70J29Ig", "user_id": "oPxUn3wsyYpSt_BxXmr_cQ", "date": "2020-02-10 00:40:36", "stars": 1.0, "text": "I've had numerous issues with this Taco Bell and it's always such a shame because I love Taco Bell. The wait is always ridiculous and when you actually eat the food it tastes old and stale. I'm sad to say I won't be coming to this Taco Bell again. I would rather drive to a new location that's 25 minutes away than waste my time and money at this location.", "aspect_word": "wait, food", "sentiment": "neg, neg", "sentiment_score": "0.9211, 0.7063", "emotion": "neutral, disgust, sadness, neutral, neutral" }, { "review_id": "_dMltX0hDYHJRrx3fdgfuQ", "business_id": "BJOGo_upuBElDT_xOaurIA", "user_id": "2YKkLFeOx-0zRcWp0KUv_Q", "date": "2015-01-13 04:47:22", "stars": 5.0, "text": "I am gonna do something I hardly ever do... I will gush about Fleming's. Let me tell you, choose Fleming's for a special occasion and you are in for a treat. \n\nIt's an anniversary date for my wife and me. We had reservations and, unlike some places, that means something; there is no wait when we arrive, despite a crowded restaurant. \n\nI, myself, can't start out a meal like this with anything other than a classic steakhouse martini. They prepare it to your liking, dirty or not, and garnish it with bleu cheese olives.\n\nThe food - everything from housemade sourdough bread served with infused butters to the prosciutto wrapped shrimp to the Caesar salad to the expertly cooked filet (paired with the recommended cabernet) and perfectly prepared lobster alongside clarified butter being kept warm with a tealight was bliss.\n\nThe flourless chocolate cake with a bowl of Chantilly cream was the perfect end to this unforgettable meal.\n\nFrom the time we showed up to the time we left the service we got was unparalleled. Everyone that visited our table wished us happy anniversary. It's little touches like that that sets Fleming's apart from other places when it comes to special occasions.", "aspect_word": "reservations, wait, meal, steakhouse, steakhouse martini, cheese olives, food, sourdough bread served, prosciutto wrapped shrimp, Caesar salad, cabernet, lobster, butter, tealight, cake, bowl, Chantilly cream, service, table", "sentiment": "neu, neg, neu, pos, neu, neu, pos, neu, neu, neu, pos, neu, pos, pos, neu, pos, neu, neu, neu, pos, neu", "sentiment_score": "0.6683, 0.6858, 0.7036, 0.3453, 0.4828, 0.5064, 0.5898, 0.4002, 0.4085, 0.3999, 0.4039, 0.2901, 0.3596, 0.2537, 0.3185, 0.3388, 0.4373, 0.2547, 0.4548, 0.3837, 0.5130", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, joy, joy, surprise, joy, neutral, neutral" }, { "review_id": "hPZhHDSpy6L1n0MtkCpylQ", "business_id": "yZHiutcbym-xLGkmFhP-9A", "user_id": "f0SHitrEqc5k0DwWyPlY9w", "date": "2019-05-22 12:53:53", "stars": 4.0, "text": "Cozy little coffee shop with a beautiful outdoor patio. Located in 12South, the vibe of the neighborhood is just so upbeat and warm that I was instantly in heaven. There was plenty of parking out front, and the owner informed us that we came on the perfect day because it is normally filled to the brim with a line out the door. Score for us, but plan ahead for your visit! Hahah. My husband and I each ordered a different latte- I got the monkey one and my husband got the Havana one- and continued to pass them back and forth to each other because both were equally as good. The seating outside was perfect, and service circulated frequently to ensure everyone was doing great. Definitely one of the best coffee shops in Nashville!", "aspect_word": "coffee shop, outdoor patio, vibe, owner, latte, seating, service, coffee", "sentiment": "pos, pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.5132, 0.5444, 0.7031, 0.7394, 0.3303, 0.7722, 0.7638, 0.5925", "emotion": "joy, joy, neutral, neutral, neutral, joy" }, { "review_id": "9CcvvDsj1ggSPeaI8GPc5Q", "business_id": "21GtTj_PGjr_HPtQc0ZEvg", "user_id": "C6kJSB19vqiH5zq2jNdurg", "date": "2015-07-30 01:16:59", "stars": 1.0, "text": "First impressions are lasting impressions! If you don't like your job QUIT! Customer service at this place sucks. Makes for a horrible dining experience. And word of mouth travels fast & does more harm. I wouldn't go back here if they gave me free pizza & paid me to eat it! I always liked Imos, Pizza Hut & Dewey's better.", "aspect_word": "Customer, service, dining, pizza", "sentiment": "neg, neg, neg, pos", "sentiment_score": "0.7650, 0.6836, 0.7086, 0.3907", "emotion": "fear, anger, joy, neutral" }, { "review_id": "tbPuqX6daeaATF5wxMdiUw", "business_id": "TG8tOz96R3g8nVOwx8_GVw", "user_id": "N8ITUUDRBpo1hTNDvk1byA", "date": "2014-09-27 00:53:27", "stars": 3.0, "text": "This CVS is clean, neat, organized, bright and well stocked. They have lots of parking and are very conveniently located on a fantastic little lifestyle center. \n They are in the same center as my kickboxing studio so I run in here almost every single time I go to my class to pick up a bottle of water. Checking out is so stressful because it is SO SLOW! I guess this is not a very busy store because I have never seen more than one employee working the register. My luck & unfortunate timing always put me behind someone who is picking up pictures or monopolizing the only cashier with limitless questions about where they keep the toothpaste. \n Eventually when my turn rolls around the cashier wants to have a 20 minute conversation about the CVS card. I JUST WANT THIS BOTTLE OF WATER!!!!! I am going to be late for kickboxing and they are going to make me do extra burpees!\n Will I be back? Yes. Will I continue to be annoyed? Yes. Will I ever sign up for a CVS card for my $1.58 bottle of water? No.", "aspect_word": "bottle of, water, employee, register, cashier, WATER", "sentiment": "neu, neu, neg, neu, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.4455, 0.3006, 0.7652, 0.3379, 0.4658, 0.2618, 0.3699, 0.3588, 0.4682, 0.3500", "emotion": "neutral, surprise, sadness, anger, neutral, surprise, neutral" }, { "review_id": "9_ftOkc67uZ9zsg_Wg2KkQ", "business_id": "CwiRXD-ovEU6efope9jhxQ", "user_id": "OkCSXXnc6Ut2kmzSsbnMgQ", "date": "2015-12-12 02:50:08", "stars": 1.0, "text": "This place needs a new store manager. The store manager Selena is a disgrace. When you try to get in touch with her about anything, she is never available. When you go in to order, Selena is rude and takes her sweet time.\n\nAs for Sasha the assistant manager, she is awesome and very attentive. She is polite and fast and never gets the order wrong.\n\nI pray Sasha becomes the new store manager. Then maybe I'll go back in there.", "aspect_word": "manager", "sentiment": "neg, neg, pos", "sentiment_score": "0.2608, 0.4759, 0.3154", "emotion": "neutral, disgust, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "LO68Kce4Q-bqN6vrbT43Vg", "business_id": "lZ2hiZ25W2lMbW-DqoCxbQ", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2021-05-06 12:20:15", "stars": 4.0, "text": "I'll be the first to admit that I'm more of an Aldi or Trader Joe's kinda gal but when in a pinch, you might find me at this downtown Whole Foods. 1.) The parking is easy peasy and the location is walkable from our home and many other downtown sites; 2.) the produce section is pretty great albeit pricey (all about the fresh OJ and homemade guac); 3.) They offer some great bakery cakes alongside a robust olive bar; 4.) They sell Jeni's splendid ice creams ;) \n\nAgain, much less budget friendly than other locations but the space is kept clean and the staff is very friendly. I've also appreciated their stringent approach to COVID safety precautions. They also offer a hot food bar and salad bar (it looks a bit different during COVID) and small cafe with smoothies, wine, beer, etc. and great outdoor seating facing Monument Circle and City Market. \n\nLike others have mentioned, if you're an Amazon Prime member, don't forget to scan your QR code at checkout for better deals.", "aspect_word": "produce section, guac, bakery cakes, olive bar, ice creams, space, staff, food, bar, salad bar, wine, beer, seating", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.5067, 0.3789, 0.3059, 0.5724, 0.4675, 0.6118, 0.4663, 0.7115, 0.3501, 0.3876, 0.4757, 0.5022, 0.6132, 0.2754", "emotion": "neutral, neutral, joy, joy, joy, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "mNun4VhtyO9F0rHXp7uRVw", "business_id": "wn0OpzwEjbOCamajxGBNGw", "user_id": "bNkwYxdm9gFBQuqdf0Jb6Q", "date": "2010-10-23 00:24:53", "stars": 4.0, "text": "It's critical that you get here before the high school lunch hour, or you will suffer dearly. \n\nThe secret here is fresh crusty bread and bitchin' mayo. Not a fan of mayo normally, but I could lick this stuff off Rosie O'Donnell. \n\nThe sando's are made super fast. There's a crew behind the counter just waiting for you to say.....ummmmmm.....I'll have the....ummmmm.....nummmmmberrrrrr........ Five-- and bang! They're flying. Sando in hand before the credit card receipt finishes printing. \n\nBetter than Subway, Port of Subs, and most any other chain. Definitely the best in the area if you can't drive over to Newman's Deli (on California Avenue). Beach Hut deli around the corner is okay, but I prefer JJ for simple, fast, fresh, and....fast.", "aspect_word": "lunch, bread, crew, counter", "sentiment": "neu, pos, pos, neu", "sentiment_score": "0.6580, 0.5989, 0.3088, 0.5325", "emotion": "sadness, anger, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ewYBTeeTAMBBLysf73ajZQ", "business_id": "rBIwGqpV2CKq8UBJ5SLSOQ", "user_id": "u2KnGErwz-GZVVzyTgX4OA", "date": "2014-06-23 18:39:26", "stars": 1.0, "text": "I wish I could give them zero stars. Everytime I go to this post office I have the worst experience!! This time I waited 25 minutes in line just so the woman could tell me that they didn't have the supplies available and I had to go to another post office. This is the ONLY post office in Germantown! There is only one person at the window and she's miserable. This place really needs to be revamped. It is the worst!", "aspect_word": "supplies, place", "sentiment": "neu, neg", "sentiment_score": "0.4102, 0.5604", "emotion": "sadness, disgust, sadness, neutral, disgust" }, { "review_id": "tZ3AIedoTaKNBeKyc7hVDw", "business_id": "xp7IRO4FDLcHkAO59Qqehg", "user_id": "Kv1cjS6t-5fDNbd77Xej4Q", "date": "2021-07-28 14:20:03", "stars": 2.0, "text": "2.5, I guess.\nMostly decent. This location has set up and the same menu as other Cheddar's restaurants. The downside? The Cookie Monster dessert gave three of us some light food poisoning. Bleh.\nAnd literally no one wearing masks inside (even while waiting for their table in the front area) besides the employees, but perhaps that's no surprise considering that it's Florida?\n\nSo the food was good but...it came with a cost of some tummy cramps and feelings of nausea.", "aspect_word": "menu, Cookie Monster dessert, food, table, employees", "sentiment": "neu, neg, neg, neu, neg, pos", "sentiment_score": "0.5617, 0.4575, 0.6770, 0.6716, 0.7732, 0.8474", "emotion": "neutral, neutral, neutral, disgust, surprise, neutral, neutral, neutral" }, { "review_id": "r-k21HxSXUAFNOF9K6S-RA", "business_id": "pR0-dgBSX1BOvnKSuufGWA", "user_id": "Qad0AcrEwjjFghmJ4e48AA", "date": "2019-06-24 18:27:54", "stars": 1.0, "text": "Never returning to this location. They just charge my account without notice numerous times. The driver had to wrong address even though I spelled it out literally 3 times for them and said the one on google maps was wrong. I turned the car in a few weeks ago yet they keep taking money out of my account. Hundreds of dollars. Still with no notice. And I used my ezpass like I've done with all of my previous rental cars from the enterprise company and they took out $38 in ezpass \"tolls\" yet my ezpass account still got charged and I did not go through the tolls worth $38. Do NOT recommend this location, I will be returning to the Dover location near the Dover Air Force base!!", "aspect_word": "driver", "sentiment": "neg", "sentiment_score": "0.8501", "emotion": "sadness, anger, neutral, sadness, neutral, sadness, sadness, fear" }, { "review_id": "LkCv6HgMItwNPwNPbmPYqQ", "business_id": "ekBDNOCEzskY6VH5SBbGkg", "user_id": "7NYFpSefWYLHkmhY9BSe4A", "date": "2015-03-14 00:17:48", "stars": 2.0, "text": "This is a McDonald's whose employees too often think it's a place of socializing instead of a place conducting business. \n\nOn 3/13/15 at 6:40pm, with very few customers in store due to inclement weather, they got the order totally wrong. When I called to complain, the manager said, \"Do you want to come back?\"\n\nI ordered fish. I'm a Catholic and cannot eat meat on Friday. What did they give me? Cheeseburgers. \n\nThey don't get it. My time and transportation are valuable and driving in bad weather for their mistake is an insult. Go to the Steak 'n Shake next door, they never have this issue.", "aspect_word": "employees, manager, fish, meat", "sentiment": "neg, neg, neu, neu", "sentiment_score": "0.6374, 0.8597, 0.5079, 0.4465", "emotion": "neutral, anger, sadness, neutral, anger, neutral, neutral" }, { "review_id": "Bk-yjGzJav3QycP9NB-Pnw", "business_id": "ejLlJAajTJbg4q3Q9xCG9A", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2015-11-17 15:55:32", "stars": 3.0, "text": "This DD franchise approximates the mean of all Dunkins. \n\nDecent Java, but too dependent on the water quality. Bakery goods sweet and addicting. \n\nBiggest issue is the location in the Lalor Plaza down at the bottom of Lalor Street, just off Rt. 129. No problem during the day, but a bit sketchy after dusk. But, this strip houses one of my secret lunch houses, Perfetto Pizza; so I find myself in this hood at least once a month. \n\nBig plus - Bilingual staff!", "aspect_word": "Java, water quality, Bakery, lunch houses, staff", "sentiment": "pos, neg, pos, neu, pos", "sentiment_score": "0.4608, 0.4876, 0.4272, 0.5577, 0.8275", "emotion": "neutral, joy, neutral, neutral, sadness, neutral, joy" }, { "review_id": "ZbKbuDZp_NBYnb2TPrwpTw", "business_id": "pafrjSu3h0v0N8GR3ghNtQ", "user_id": "3q2cQC60mNmSHH3LYC_j_g", "date": "2020-05-03 12:16:18", "stars": 5.0, "text": "Yats! is without peer in Indianapolis. When I have friends visit from other cities, and even from other countries, Yats is the one assured winner of Indianapolis culture that always impresses.\n\nAnd this location continues to run during quarantine. I've had the luxury to order take out from them during these strange times. It was just as flavorful and fresh as ever and one of the biggest mood lifters I've had.\n\nYou can't go wrong with Yats!", "aspect_word": "culture, location", "sentiment": "pos, pos", "sentiment_score": "0.5942, 0.5121", "emotion": "neutral, surprise, joy, anger" }, { "review_id": "_ixN2-g66dKerEtCUuVhwA", "business_id": "6FUtAjs_c8SIRun3LNk13Q", "user_id": "WuGrrM__qrTHal6fkr9rZg", "date": "2012-03-08 04:01:21", "stars": 5.0, "text": "This place just opened I believe several months ago if I'm not mistaken. I've eaten at Panda Express before but that was years ago. The taste is just what I remembered (delish). For an Americanized Chinese place, this place rocks & has the best Chinese food in the Arnold area. An added plus to this place is that there is a drive thru. Seating is not to bad, & service is awesome. I love the cute panda logo that is prevalent in the restaurant.", "aspect_word": "taste, Chinese food, Seating, service, panda, logo", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6048, 0.6109, 0.3267, 0.7057, 0.5428, 0.3763", "emotion": "surprise, neutral, joy, joy, surprise, joy, joy, neutral" }, { "review_id": "n4o3eyGyt4yYfJhURGy7JQ", "business_id": "AzwiKZjVqHOxLaYtPAx8lA", "user_id": "ZX9aq6fKbGaF6hXSnkDiAA", "date": "2011-09-10 09:32:29", "stars": 2.0, "text": "This Target is good. I can usually find sale items here that sell out at Plymouth Meeting and Abington stores. The only downside are the employees who are sometimes unhelpful. How a person works in electronics and mistakes game memory cards for the flash drives I requested is beyond me. And before that, when I called to ask if a sale item was in stock the rude customer service girl said \"do you want to know if it's on sale or in stock.\" Umm... I still prefer the Abington and Plymouth Meeting stores to this one and only visit if in a hurry since it's close.", "aspect_word": "employees, customer, service, girl, stock", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.8833, 0.7757, 0.5525, 0.3169, 0.3535", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "eHzcAYvpZ0laTRSEi-HrLg", "business_id": "WbxPdq_PgVvCI462l0vPEQ", "user_id": "NxJ9zTAwDYFsKru8z0DqLg", "date": "2011-07-07 23:47:21", "stars": 1.0, "text": "BOOOOO. why do dunkins in philly suck so much?? the only drink i ever get at a dunkin donut is an iced dark roast with cream and HALF sugar. most of the time philly dunkin donuts don't get the half sugar part right, but this one didn't even have dark roast!!! they made it sound like they just chose not to brew the dark roast that day. how do you do that? not ok.\n\noh, and they recently got their drive-thru intercom fixed/repaired/re-done?? and it is like 100 decibels loud. i swear people a mile away could hear the lady telling me that they didn't brew dark roast that day. hopefully they've fixed this. if not, wear earplugs. but then again, don't bother going to this one. find another dunkin somewhere else. better yet, (not that i'm a boston fan cuz i hate the red sox), but you're better off going to a dunkin in boston.", "aspect_word": "drink, roast, cream, dunkin", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.5154, 0.3160, 0.2698, 0.4126", "emotion": "surprise, surprise, surprise, surprise, surprise, surprise, neutral, sadness, joy, neutral" }, { "review_id": "tSaoWCrCuexUOo_yLbE71g", "business_id": "MZPDsbYyacsC2hs6yQRKKw", "user_id": "0xLek5Zgnp4k6nsbI66YZw", "date": "2017-03-05 22:36:51", "stars": 2.0, "text": "Ehh this place was not the best. I had low expectations already when my boyfriend wanted to come eat here for dinner. Our server came to the table right away and took our drink orders, I went with the Sangria and my boyfriend got a soda. I figured the Sangria would probably be $6 since this is TGI Fridays after all. We skipped out on an appetizer and I got the Cajun and shrimp pasta (half size), and my boyfriend got a chicken and shrimp with mashed potatoes meal. It felt like forever for our food to come out. The food runner ended up walking past our table with our meals, because she was told the wrong table number. The entrees were served on skillets. I thought my dish was tasty but there wasn't enough shrimp and it wasn't that hot when it came out. What I did like was that the pasta came in a half and full size. My boyfriend told me that he liked his meal, I tried a piece of his chicken, but did not find it that remarkable. I was shocked after getting the bill to see that a Sangria was $10 here. The sad part is my Sangria wasn't even filled all the way. I'm glad I didn't order a second one. Don't think I'll be back anytime soon.", "aspect_word": "place, dinner, server, table, drink, Sangria, soda, appetizer, Cajun, shrimp pasta, chicken, shrimp with mashed potatoes meal, food, meals, entrees, dish, shrimp, pasta, meal, bill", "sentiment": "neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, pos, neg, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.4471, 0.9258, 0.6915, 0.5063, 0.7555, 0.5054, 0.7601, 0.3913, 0.4998, 0.3637, 0.4610, 0.3773, 0.4524, 0.6111, 0.5349, 0.7905, 0.4561, 0.3696, 0.5624, 0.3499, 0.6930, 0.3682, 0.5306, 0.3623, 0.3579", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, surprise, surprise, sadness, joy, surprise, neutral" }, { "review_id": "JvkQUIMXkn_RFdIVP-pcpQ", "business_id": "npCGfvVlSSl9b5QFdfMXYA", "user_id": "T16G-S651J57JhXbHy94YQ", "date": "2018-08-15 23:01:58", "stars": 2.0, "text": "Usually when we go the service is good and the workers are friendly and polite this time was not the case. Most of the workers were chit chatting with each other in the back and throwing the F word repeatedly in front of myself and my husband. Like I said usually not too bad but common guys the F word?", "aspect_word": "service, workers", "sentiment": "pos, pos, neg", "sentiment_score": "0.8263, 0.8145, 0.7397", "emotion": "neutral, disgust, disgust" }, { "review_id": "ghFJmIdbahF23SHQrAT4YA", "business_id": "EXriY53Mvv60OMrLrJktZw", "user_id": "jjHZxlSWU6hh66U9_LUB_A", "date": "2016-06-24 18:23:22", "stars": 1.0, "text": "Oh my gosh! 20 minutes in the drive through??? If the food wasn't for my mom in the hospital who I'm trying to get to eat I would have left 15 minutes ago when the line wasn't moving. \nI hope management reads these reviews because even though the building is beautiful this place will not last long this is how fast they work. When I finally got to the front there were a lot of people walking around they did take my money and gave me food fairly quickly so I'm not sure what the delay was. They did hand meet my Junior Frosty with Frosty dripping down the side and told me that they put an extra napkin in there so I could clean it up. I would also like to say that I wrote almost this entire review while sitting in the line.", "aspect_word": "food, line, management", "sentiment": "neu, neg, pos, neu", "sentiment_score": "0.4400, 0.4297, 0.3652, 0.5798", "emotion": "surprise, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "zNpLyqUJymW33Pui25LUaA", "business_id": "7px2-a7oz__Xl6XdGqRv3g", "user_id": "K1HRnJsn5PoC4b3rMoMH5Q", "date": "2016-08-03 04:44:05", "stars": 4.0, "text": "Jack in the Crack is probably the worst tacos you can get at a fast food joint, but i have to eat here since my local Taco Bell got shut down. The tacos fall apart worse than a white, middle class family. The only thing good from this place is the curly frys, and those are still put in so much grease you could mistake it for a car engine. The most taste you get out of this food is the saliva from the angsty teens working the place, which in all honestly is probably better alone than with the food! Would not recommended.", "aspect_word": "Jack, tacos, food", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.4328, 0.7751, 0.7832, 0.4281, 0.5665", "emotion": "disgust, disgust, neutral, disgust, neutral" }, { "review_id": "hGLKfitCZIfGD4UQEvioGQ", "business_id": "0WX9lNZPC_w0oaq8pvBr4w", "user_id": "RRYFQo17zogtYBbiUK4l_A", "date": "2014-08-21 04:29:11", "stars": 4.0, "text": "Yes, we all know OG is a darden chain. But sometimes you just want to go as you know the food is consistent and servers are well trained. We had a gift card from having attended a yelp event so this meal was basically on their dime. \n\nThey are currently having the buy one take one offer so that made it even better. And yelp has free red box offer with check in and we were able to score 3 free codes for redbox.\n\nI ordered the mezzaluna ravioli and hubby got the ziti. Such large portions that we ate half and took the rest home. Salad is always good and you gotta love the breadsticks. \n\nService was excellent and the manager came over to chat and boxed up our food.", "aspect_word": "food, servers, meal, mezzaluna, ravioli, portions, Salad, breadsticks, Service, manager", "sentiment": "pos, pos, neu, neu, pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.8599, 0.8697, 0.4900, 0.3682, 0.3736, 0.7474, 0.6630, 0.6350, 0.8074, 0.6684, 0.7008", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, joy, joy, neutral" }, { "review_id": "sZMoRRsrQbrq6KNuDmrHOQ", "business_id": "iBxDr1gUHZ0edbLqXm__Ew", "user_id": "01YWbem7CT4jZDFMnqVaXg", "date": "2020-10-24 16:50:28", "stars": 5.0, "text": "I had a really solid experience with this Discount Tire store. From the ease of making an appointment online to the efficient and great service at the store. \n\nI was greeted with a smile in the parking lot by Jared, and he even greeted me by my first name. He then took my car right in to the garage bay, where the crew got to work immediately and we were out of there in under 30 minutes. I was watching the team work together on a couple different cars and they definitely work together very cohesively, making the service more efficient. Impressive stuff. \n\nI will definitely be returning for future service.", "aspect_word": "service, crew", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8613, 0.2891, 0.7775, 0.7240", "emotion": "joy, joy, joy, neutral, joy, neutral" }, { "review_id": "oo24rW06nN_AoITgWRuBoA", "business_id": "FE9FPEscZr74rraai2-GMg", "user_id": "D43OWyfzIQjL8feJpYh2SQ", "date": "2017-09-28 20:09:45", "stars": 5.0, "text": "Located conveniently in the parking lot of my Drury Plaza Hotel! Nathan was my very busy & awesome bartender after MNF. He said that they are a made-from-scratch kitchen when I asked about the Caesar Salad, made w/ anchovies. He recommended the Mixed Greens Salad cause of the texture, but I decided on the BLT Salad which had lots of crispy bacon, very tasty & fresh. \n\nThe 12 oz. Pepper Encrusted Sirloin, Center-Cut, medium, wood grilled, sliced & split w/ an au poivre sauce, cooked to perfection. Along w/ the Loaded Baked Russet Potato split in a beautiful way & totally loaded. Dinner, drinks & service were five star.\n\nThey also serve sandwiches, burgers, seafood, meatloaf, pasta, ribs, signature salads, quesadillas, wings & a Pineapple Vodka infusion on the bar. Along w/ the colorful Liquor wall & nice outdoor area it has a really nice atmosphere. I can't wait to try more next time like the Pineapple Vodka, Caesar Salad & the Chile Rubbed Delmonico!", "aspect_word": "bartender, Caesar Salad, anchovies, Greens Salad, BLT Salad, bacon, Encrusted, Sirloin, grilled, poivre, sauce, Baked, Russet Potato, Dinner, drinks, service, sandwiches, burgers, seafood, meatloaf, pasta, ribs, salads, quesadillas, wings, Pineapple Vodka infusion, bar, Liquor wall, outdoor, atmosphere, Pineapple Vodka, Caesar, Salad, Chile, Rubbed, Delmonico", "sentiment": "pos, neu, neu, neu, neu, pos, neu, pos, neu, neu, neu, neu, neu, pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, pos, neu, pos, neu, pos, neu", "sentiment_score": "0.8915, 0.4518, 0.4559, 0.4046, 0.4038, 0.4134, 0.3419, 0.2677, 0.3681, 0.4599, 0.3734, 0.4407, 0.3222, 0.3652, 0.5490, 0.5402, 0.6521, 0.4950, 0.6094, 0.5037, 0.4572, 0.4629, 0.4056, 0.2720, 0.3521, 0.5081, 0.3172, 0.7921, 0.2727, 0.3436, 0.6304, 0.3301, 0.5026, 0.3615, 0.4995, 0.2933, 0.3008, 0.3636, 0.3401", "emotion": "surprise, neutral, joy, neutral, joy, joy, neutral, joy, joy" }, { "review_id": "WtQtSsHuSptHbSUBRlm-DA", "business_id": "0yN1rxCrEKqQIUk-nqyWVw", "user_id": "cBxI2yIbDQiNDijPD1CcYA", "date": "2014-05-31 19:52:12", "stars": 4.0, "text": "Good sandwiches, nice people.\nSomething I have noticed in the past 30 days or so. They are not putting the time/date information on the receipts. The store number info is also missing. Both of these items are needed when responding to their survey The store number is the first thing they ask you.", "aspect_word": "sandwiches, people", "sentiment": "pos, pos", "sentiment_score": "0.9094, 0.5077", "emotion": "joy, surprise, sadness, neutral" }, { "review_id": "KT4IbWcm3Wm0dRSj_TGiTg", "business_id": "APJQ-jyPYujo2Iw-OFOHlQ", "user_id": "vj47XnIGxXq45RKla5QGxg", "date": "2016-01-05 21:14:36", "stars": 5.0, "text": "My whohas tingle with jeer whenever I walk into this subway location! How would I describe the relationship between me and the employees you ask? Strong to very strong I'd say. The one thing that separates this subway from others is their pool-yup-hms for sure! Don't knock it till you try it. They're insanely good!...and fresh too!! What I love most is when I'm finished ordering, they got my wheels turning now, so naturally the cashier and I do the Tooty Ta® together. That way I work up a nice sweat before indulging in one of their famous foot longs; and you know I love that!! All in all this subway has the best yums yums in town!", "aspect_word": "employees, cashier", "sentiment": "pos, pos", "sentiment_score": "0.7106, 0.3736", "emotion": "anger, neutral, neutral, neutral, joy, joy" }, { "review_id": "vDaHz35QPybwaySdxQCs0w", "business_id": "XHf-UmAKwYGKH35tYtPCzA", "user_id": "pNgfY8VRnXRqJswwU99gnQ", "date": "2013-09-06 20:18:23", "stars": 4.0, "text": "We ordered takeout from here earlier this week, and I was suitably impressed.\n\nThe pie was ready on-time, was still warm and *excellent* taste.\n\nAdditionally, the crust was firm enough to eat with your hands, but wasn't hard the next day for leftovers!\n\nMy wife was also impressed: her expectations of Papa John's were VERY low, but the Chicken Bacon Ranch pizza was likely to get her back! Also, the Cinnapie was AMAZING! Totally recommend that one!\n\nIn short: this place is most certainly worth a stop... and I think our pizza place of choice may have just changed!", "aspect_word": "takeout, pie, taste, crust, Chicken, Bacon Ranch pizza, Cinnapie, pizza", "sentiment": "neu, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.4443, 0.7732, 0.7019, 0.7225, 0.3746, 0.4295, 0.6037, 0.4640", "emotion": "surprise, joy, surprise, neutral, neutral, surprise" }, { "review_id": "rv8qLLaOdtDJVaoP6RyDdA", "business_id": "iB6w0YSRLI59OEjf_LcdGQ", "user_id": "myUg3t_B9sl9UzNItFGyHg", "date": "2016-05-14 20:52:15", "stars": 5.0, "text": "I've tried 4 different PF's around central Indiana: Plainfield, 86th St., 38th St. and this location. This one is the best by far. Whoever planned out this place knew well what they were doing. Lights are dimmed a bit in case someone might be self conscious, newbies etc. Nice touch. It's more roomy than the others and a lot less crowded. It has modern and a better variety of equipment. The locker room is really nicely furnished too. Staff: courteous and professional. For the money, I defy anyone to find a better place to train in Indy. Highly recommend. (The only bad side is they play a LOT of Millennial music.. Thank God for an iPod is all I can say. Play some music for us 40 - 50 somethings, there's a lot of us in there too.)", "aspect_word": "location, equipment, locker room, Staff", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5102, 0.2964, 0.4348, 0.7676", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "DCo7JJdp0OlAu9yDlpschA", "business_id": "6vXFb9q_dfhI67hma3xRjA", "user_id": "wSKJ8ualwXfi_K3Y4z4Vhw", "date": "2013-09-03 01:04:20", "stars": 1.0, "text": "This is the slowest McDonalds drive-thru in Pinellas County. The leadership at this location is on par with a Burger King. Extremely slow drive-thru service and untrained staff. Not even sure why the have 2 stations to order from as they never use them. If you want to really trip them up, try paying with cash, they don't understand the concept.", "aspect_word": "leadership, service, staff", "sentiment": "neg, neg, neg", "sentiment_score": "0.7301, 0.7272, 0.8790", "emotion": "neutral, surprise, neutral, neutral" }, { "review_id": "FZWNXTbu2Zzc2kdvhwuFrw", "business_id": "o-mPNuDkMsO7uxOZ2H8w9w", "user_id": "A41gx04Z1yE1OZ-fFvwRuA", "date": "2016-11-04 15:37:07", "stars": 4.0, "text": "The sandwiches here are fine but watch out for Mr. Merry Sunshine, the male associate with scraggly long hair. Even though he gets the job done, he is not friendly in the least bit and borders on rude. I work in a nearby store and he came in there on the same day I made my last purchase at Subway. His rudeness was worse and I really wanted to ask him to never shop in our store again.", "aspect_word": "sandwiches, male, associate, hair", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.8420, 0.7282, 0.4685, 0.4784", "emotion": "neutral, disgust, surprise, disgust, neutral" }, { "review_id": "6Dc4PkhkiW0V_4IaqnAjYg", "business_id": "xuOc-VhopQLNr4kgZ8JTjg", "user_id": "tNx5cK6Ch83GyVwXItzEUA", "date": "2011-01-28 19:46:24", "stars": 4.0, "text": "I try not to be prejudiced, but my heart sinks when I see a row of white faces behind the counter at my Qdoba. First, there is a tinge of sadness that the super smiley Hispanic dude isn't there to laugh at my wife's creative black beans & BBQ sauce quesadillas. Then there is a sinking feeling because I know that one of those honkies is going to figure out a way to fuck my shit up. Seriously, the ability to roll a warm tortilla around a pile of meat and vegetables can't be an inherited trait, can it? The staff is uniformly friendly so I can't really get loud with them, it's just baffling how much the food quality varies depending on who is on the make line here.", "aspect_word": "counter, beans, BBQ sauce quesadillas, quesadillas, tortilla, meat, vegetables, staff, food quality", "sentiment": "neu, neu, neu, pos, neu, neu, neu, neu, pos, neg", "sentiment_score": "0.6308, 0.4702, 0.3862, 0.3248, 0.3258, 0.2832, 0.3855, 0.3735, 0.6341, 0.5314", "emotion": "sadness, sadness, sadness, surprise, neutral" }, { "review_id": "s89ZyPCOXFf_ou7Tm3asSA", "business_id": "DOydgEG9DzmM74QSz4btFA", "user_id": "c-E9FzfTwAAZkGwyTD6_dw", "date": "2016-06-03 01:57:10", "stars": 2.0, "text": "I'm not cheap........but I may be frugal. \nMuch to my dismay, I went through the drive thru and ordered lunch for two. Nothing exotic mind you..... a spicy chicken combo medium and a double burger combo large. I rolled up to the window and handed the young chap a $20. He handed me back 3 dollars and 23 cents. I immediately said \"whoa whoa buddy, I paid with a $20,....Where's the rest of my change?\" The dude looked at me like I had three heads and said nothing. After an awkward silence that felt like a decade passed, I realized that my fast food crap lunch just cost me about 17 bucks. \n$17 s-e-v-e-n-t-e-e-n U S dollars for a burger, limp cold fries and flat coke.\n\nI don't eat fast food very often.....but when I do it's Mickey Ds. \n\nI have to stick to my principles and skip Wendy's next time.", "aspect_word": "lunch, combo, burger, chap, dude, food, fries", "sentiment": "neu, neu, neu, neg, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.8797, 0.3529, 0.3500, 0.3784, 0.8604, 0.4847, 0.3407, 0.5989, 0.5425, 0.3938", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, surprise, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "E1__ycIDB-xnSxN1gq0CZw", "business_id": "o1ttgSZr3KXIJh8RDqnaNg", "user_id": "4GEs5ZA6debLrqpgFnIVTQ", "date": "2018-03-20 03:57:18", "stars": 1.0, "text": "This place is terrible\n I came in here an ordered Pot Roast. The server brought it to my table and told me that the carrots and potatoes that come with it they don't have and the substituted other vegetables that I didn't care for. Plus, I was charged for a vegetable that was in the meal as a side order because all the vegetables that came with they didn't have. Since, they screed up they gave me a police discount after I complained about it. I am also upset the service here tonight. The garlic toast that I ordered was underneath all the food not on a separate dish. It would have been nice if the server told me about what the don't have before delivering the so I can have the choice of selecting something else. The server Roxy was not in her greatest hour. If you are looking for a late night dinner this is NOT the place to come.", "aspect_word": "Pot Roast, server, meal, vegetables, service, garlic, toast, food, dish, dinner", "sentiment": "neu, neg, neu, neu, neg, neg, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.4359, 0.9023, 0.8291, 0.3593, 0.8681, 0.4281, 0.3129, 0.4842, 0.5501, 0.7835, 0.8865, 0.7771", "emotion": "fear, disgust, anger, anger, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "bPeV5Zf7G21BPg5Lcm0MdA", "business_id": "_lhZfvb-IcH4uj9eXPJYNw", "user_id": "cKWEEvuiZtEec3is7NlgbQ", "date": "2015-07-02 03:41:40", "stars": 1.0, "text": "I love Buffalo Wild Wings so I wish they would close this one. It's terrible every time and always has been. Just now I walked in with no one to greet me which doesn't matter because I was going to the bar anyway to pick up a to go order. The bar was completely empty and the bartender told me to \"hang on a second\" which I was already doing but thanks for trying to be polite I guess. Wouldn't have bothered me except when she came back from checking on my to go order she told me she couldn't ring me out at the bar (where I was standing) but that they could only ring me out at the front (where I walked past and no one was) and that's complete crap. And honestly I always pick up at the bar because I like to have w beer while I wait. Thanks for offering \"bartender\". This place sucks. Please close it or get a manager that can fix it. I'm worried to even look at the food too after last time.", "aspect_word": "Buffalo Wild Wings, bar, bartender, beer, manager, food", "sentiment": "pos, neu, neu, neg, neu, neu, neu, neg, neu", "sentiment_score": "0.4234, 0.8063, 0.5259, 0.8611, 0.8417, 0.8240, 0.7442, 0.6251, 0.5886", "emotion": "sadness, fear, neutral, neutral, disgust, neutral, fear, neutral" }, { "review_id": "vZn9l9RiWCpWpjNWjRJepQ", "business_id": "5Ubo-2HLRnCCo8Pnq-v-cQ", "user_id": "n2UpKhkU2N-66a1QQzrjYw", "date": "2015-03-29 04:30:23", "stars": 4.0, "text": "I think this is the only location around that is open 24 hours, plus they have a drive-thru. They were pretty hopping at 11pm on Friday night. I do have to say I do not like the flat, a dozen, donut boxes; the donuts were so heavy, the box was bending when holding it with one hand. Other than that, they are and have always been yummy donuts. What else is there to say?", "aspect_word": "donut, boxes, donuts, box", "sentiment": "neg, neg, neg, neg, pos", "sentiment_score": "0.3894, 0.3400, 0.5062, 0.5145, 0.4935", "emotion": "neutral, neutral, disgust, neutral, neutral" }, { "review_id": "SHnaRPI-0Y0mEg12RlxW6A", "business_id": "W5jnx-8xydXZzG_vT5VxGQ", "user_id": "P4ZfcCpRJiYsdKWk10_92Q", "date": "2018-02-19 16:52:10", "stars": 3.0, "text": "I frequent this Subway on the run. The owners are nice but they haven't been there in a while. The young girls that work there are very nice. Food always sees fresh, at least the Turkey and Ham are from what I order. Soups come out of a bag so I don't think the soups are freshly made. Cookies are delicious and freshly made. I had left my card at another place one time and did not realize it until I got to this Subway, ordered and told them to hold my order while I ran to get my card from the other place. They were extremely nice and even told me I could take my order with me but I didn't until I was able to pay them for it when I got back. They offered me a free drink the next time I came in when I got a special artist cup and didn't need a drink at the time. Appreciate the kind customer service from the employees.", "aspect_word": "owners, Food, Ham, soups, Cookies, Subway, drink, customer, service, employees", "sentiment": "pos, pos, neu, pos, pos, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.8586, 0.7555, 0.3010, 0.4440, 0.4758, 0.4496, 0.6002, 0.7071, 0.5201, 0.3178, 0.4558", "emotion": "neutral, joy, neutral, neutral, joy, surprise, neutral, neutral, joy, neutral" }, { "review_id": "nSf3E5MhI0bPR-yzBe9gxw", "business_id": "DY2MwXiena93u6JeI7Th_w", "user_id": "-kLVfaJytOJY2-QdQoCcNQ", "date": "2013-01-12 17:31:13", "stars": 4.0, "text": "I have been to almost all the Starbucks in St. Petersburg/Largo/Clearwater area. This is not solely due to the fact that I love Starbucks, but because I travel throughout the county for my job and need a place to work in between meetings. This is my favorite Starbucks in St. Petersburg. Most Starbucks serve the same drinks/food, so my favor of this one is based on three main reasons.\n\n1. It is in a great central location and easy to get to. A little outside of downtown St. Petersburg, you can easily get to 275 or stay on 4th St. to travel to other parts of Pinellas County.\n\n2. They have a bar with stools by a window, so there is almost always a guaranteed place to work if you are by yourself. Each seat even has an electrical outlet.\n\n3. There is free parking. However, the lack of parking spaces is why I take away one star. Sometimes the entire lot is filled. Try to avoid those busy times (lunch time, right after work, etc.).", "aspect_word": "drinks, food, location, bar, parking, spaces, lunch", "sentiment": "neu, neu, pos, neu, neg, neg, neg, neu", "sentiment_score": "0.5776, 0.5214, 0.5454, 0.6949, 0.3418, 0.4697, 0.2276, 0.3780", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "8isWfc5fiQzgZlLy_HyNHQ", "business_id": "SETJPjryrcYvo2ezLm0WaA", "user_id": "LGNCdb-m8VJNbOZ8putDSA", "date": "2017-03-10 07:04:14", "stars": 2.0, "text": "Absolutely the worst Starbucks I've ever been to! I give it two stars for the two good baristas it has. To give a glimpse of what I frequently go through: I always ask for soy milk because I don't drink normal milk since It makes me sick but apparently someone thought it was ok (or didn't think at all about the drink they were making) and put whole milk in my drink\nlet me repeat that WHOLE MILK\nDO YOU KNOW WHAT WHOLE MILK DOES TO SOMEONE WHO DOES NOT DRINK MILK!!\nnone the less that was not the first and last time they have messed up my order. My tummy, toilet and wallet still haven't forgiven them for their service and honestly the only reason I go is because it's inside the library but even then I rather walk a few minutes to get cheaper coffee at the student center.", "aspect_word": "Starbucks, baristas, drink, MILK, service, coffee", "sentiment": "neg, pos, pos, neu, neu, neg, neg, neu", "sentiment_score": "0.6199, 0.8755, 0.3907, 0.5583, 0.6960, 0.4330, 0.6475, 0.5497", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "f1uX0IgQ4ptWU-ItntnLIw", "business_id": "8-JJBIdFKudzAYlW6EvHFA", "user_id": "Uq9S42ZSN88yxKqcVrSQaQ", "date": "2019-05-06 12:01:58", "stars": 5.0, "text": "ANY \"bad rep\" about this pharmacy is BS, I've read a couple of reviews that tried to shed a negative light on this particular CVS, but I love this location. It's SUPER convenient! Especially being right across the street from a Patient First/Urgent Care Facility. And the only reason why folks talk about it is bc they don't take the time to READ. They get upset about the pharmacy hours This CVS is 24 hours. Yes. However! The Pharmacy is 24 Hours Mon-Thurs!! Fri-Sun, the Pharmacy closes in the evening until the following morning! You can even call the store to get the correct hours for the day you may need services!! Folks just automatically hand out reviews without doing the research simply bc they're frustrated and/or Lazy. Grow up people :)", "aspect_word": "pharmacy, location", "sentiment": "neg, pos", "sentiment_score": "0.4608, 0.5334", "emotion": "neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "a3PaZ0mXxSsKiynWNO50eA", "business_id": "DEsrwgs06RALsxRgHNQbKA", "user_id": "-3kTjB5Z0cTdTTPQEJ88GA", "date": "2018-04-24 19:04:32", "stars": 1.0, "text": "Not even worth 1 star but that's the lowest to select. Made reservation almost 2 months in advance for a 15 pass. van to transport wedding party and Mother of the Groom to wedding and reception. One designated driver so wedding party and family could have a good time make it home safely. Called the morning before pickup and confirmed reservation, was told all was good and that van was out front waiting for pickup the next day. At 7:30PM the night before pickup received a call from store and told there would be no van to pickup the next day. I told her to find one somewhere and call me back. Also at this time all other rental agencies were already closed for the day. Never heard back from them at all. \nI called Thrifty Car Rental in Kirkwood the next morning and they found two 15 passenger vans for me to choose from. I told them what happened with enterprise and they even charged me less than enterprise's rate. Thank goodness for Thrifty in Kirkwood. That's where I will start first with my next rental experience.", "aspect_word": "reservation, reception, rate", "sentiment": "neu, neu, neu, neg", "sentiment_score": "0.4880, 0.5301, 0.5313, 0.3806", "emotion": "joy, neutral, neutral, neutral, fear, joy, neutral, neutral" }, { "review_id": "XzV9UPo3EOc9N4e5rkpckg", "business_id": "HkumoyWmzrT7agKS_AEJVg", "user_id": "Jw6qU17Z1ZOzGiq2keS2Kg", "date": "2020-05-12 15:49:10", "stars": 1.0, "text": "Liars, liars, pants on fire! Took my car in for a tire repair. Waited 2 hours for a simple fix. They didn't do any work, didn't call me with an update. After 2 hours I went to check on the status. They Falsely claimed my tires had to be replaced. Took my car to a Goodyear repair shop and they fixed the tire, and said the tires had 20K miles of life left. Pep boys at this location are liars and cheats.", "aspect_word": "tires", "sentiment": "neg", "sentiment_score": "0.3712", "emotion": "anger, neutral, sadness, neutral, anger, neutral, neutral, neutral" }, { "review_id": "j081S3NnjON69-gGBsQOlA", "business_id": "o1ttgSZr3KXIJh8RDqnaNg", "user_id": "TKqAgnOfJGSQrVdUNl5YNw", "date": "2015-09-12 02:17:30", "stars": 1.0, "text": "Wow, this experience was absolutely unbelievable. Fucking unbelievable. So a friend and I went to get breakfast and get a nice casual dining experience. Our waitress was very warm, friendly, and welcoming but the place was unkempt and dirty and the smell was rancid. After our waitress delivered most of our food she went on her break. There were a few other customers there. She left without saying anything to her customers including us. So we were left unattended for about 10-15 minutes. I thought maybe something tragic happened? Who knows right? So the manager (I think) takes over and attends to our requests. I asked him, \"So what happened to our server.\" He replies, \"She went on her break.\" There's also no other servers around and only one cook. He takes over her job. He does not have the personality suited to serve; when he spoke he mumbled. He seemed to shy and incapable for the job. The waitress also \"forgot\" to tell us of the added fees for ordering bread. She made it seem like it came with the meal instead of an additional fee. The food was mediocre and the experience sucked. No tip was left. I felt bad for the manager because he was left to take care of her mess but at the same time how did this happen? It was more than obvious that he should not be serving and I'm not sure how he became manager with his weak personality. He was nice and I guess tried his best but this place needs some classes in what makes a good restaurant because so MANY things are lacking. I won't go here again. It was just a major inconvenience. My coffee also tasted bad. Never again.", "aspect_word": "breakfast, dining, waitress, place, smell, food, manager, server, servers, cook, fees, bread, meal, fee, tip, serving, personality, coffee", "sentiment": "neu, pos, pos, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6868, 0.6049, 0.6928, 0.4591, 0.8009, 0.8580, 0.5387, 0.8179, 0.7290, 0.7906, 0.6073, 0.8826, 0.4559, 0.3528, 0.5669, 0.4775, 0.7245, 0.6655, 0.8978, 0.5399, 0.8159, 0.6249, 0.6072", "emotion": "surprise, surprise, joy, disgust, disgust, neutral, neutral, surprise, neutral, neutral, anger, neutral, fear, neutral, neutral, disgust, neutral, sadness, neutral, sadness, disgust, neutral, neutral" }, { "review_id": "CGhiRK5FLSn3SXmuDyIlfQ", "business_id": "0aflm9H-XNg8eUAoeWmh9Q", "user_id": "8gc8dZzfHuH1Q2tf8cz3EQ", "date": "2010-12-20 11:46:52", "stars": 3.0, "text": "Here's the bottom line about P.F. Chang's: Each dish always comes out perfectly. Each dish always comes out flavorful.\n\nThere are things there I actually enjoy eating: crab wontons (creamy crab filling in a crunchy wrapper), Mongolian beef (stir-fried beef strips and scallions in an on-the-sweeter-side sauce), shrimp lo mein (juicy shrimp surrounded by saucy noodles and veggies)... They're all good and tasty.\n\nMy gripe is that I'm always left wanting something just a little more. Something just a little different. Something that doesn't taste almost exactly like what the person next to me is eating.\n\nI wouldn't mind going back to P.F. Chang's. In fact, I know I will be back. And I know I will get consistent food with decent service. But I will also expect to be left wanting a little more.", "aspect_word": "dish, crab wontons, filling, Mongolian beef, fried beef strips, scallions, side sauce, shrimp lo mein, juicy, shrimp surrounded, saucy noodles, food, service", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.5780, 0.6373, 0.3894, 0.3919, 0.4203, 0.4569, 0.3865, 0.4489, 0.3737, 0.3615, 0.3886, 0.3342, 0.5715, 0.6651", "emotion": "neutral, joy, joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "dO2MUSpGhrHdAh1GlykpZw", "business_id": "LGqiubTmpJ-A1L5n7dmc6g", "user_id": "YnluCqz-vctgSkCtUn0DcQ", "date": "2017-11-05 21:47:59", "stars": 1.0, "text": "HORRIBLE SERVICE! HORRIBLE CUSTOMER SERVICE! I ordered a pizza at 1:40pm. The tracker indicated that it left the store at 2:42pm. It is now 3:46pm and the pizza still had not arrived. Called the store and Amber said delivery is taking 1-2 hours. The pizza will be soggy and cold by the time they get here! She was unapologetic! HORRIBLE CUSTOMER SERVICE! HORRIBLE SERVICE!", "aspect_word": "SERVICE, CUSTOMER, pizza, delivery", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8243, 0.6731, 0.5490, 0.3812, 0.4015, 0.3767, 0.6410, 0.3815, 0.3987, 0.6905, 0.6689, 0.4391, 0.3436, 0.4194, 0.4249, 0.8157", "emotion": "joy, neutral, neutral" }, { "review_id": "iIDInp2D65twgECLiEItKw", "business_id": "Pyf5k-3sj6O4iVTGi0eWuA", "user_id": "94g2NBlP0I2lvyYTmsszrg", "date": "2021-03-20 15:50:01", "stars": 1.0, "text": "Waited in waiting room for 10 minutes with no one else there. Employees walked by me. Not once did anyone ask if they could help. Walked pass the employees to get to my car. They were too busy talking to each other. Went to a competitor who greeted me as I walked in", "aspect_word": "waiting room, Employees, employees", "sentiment": "neu, neg, neg", "sentiment_score": "0.4613, 0.7308, 0.7545", "emotion": "neutral, neutral" }, { "review_id": "QWDVwh9TsVBAsY6Gz2hhYg", "business_id": "Vqcj32-COy58Y_U86Uc_pA", "user_id": "gcJeReGy7_7czEIZq50RMg", "date": "2020-09-20 03:51:53", "stars": 5.0, "text": "An employee was threatened with a gun by an old couple and he handled it extremely well. Lots of respect for the man who dealt with those lunatics. I've worked in retail and have never seen anyone being threatened like that....the employee was obviously a little distraught but was being civil in asking them to leave. To whoever that employee was-you deserve a vacation and a raise.....and fuck that old ass couple.", "aspect_word": "employee", "sentiment": "neg, neg, neg", "sentiment_score": "0.6595, 0.7018, 0.5230", "emotion": "fear, disgust, fear, neutral, neutral, neutral, fear, anger, neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "AwONOxjY1WVDI_wt6XYm0g", "business_id": "v05BYE7TfTNCdXoYvvv17g", "user_id": "n9HbyZexanpopBeCVvUMWg", "date": "2014-11-18 14:25:36", "stars": 1.0, "text": "Took 25 minutes to get through the drive through with just one car ahead of me. I waited at the speaker for about 5\nMinutes before my order was taken, waited behind a car for 10, and then another 10 for 1 COLD breakfast sandwich. Also, the guy running drive through started to hit on me and I just drove off. No thanks.", "aspect_word": "speaker, breakfast sandwich, guy", "sentiment": "neu, neu, neg", "sentiment_score": "0.5178, 0.4639, 0.7184", "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "CZimbfplBdI-OdjPkuquYg", "business_id": "I3xJD0fXyiokQtb_6sn0fQ", "user_id": "jLsVzvrOeNCVLnrX2nnvgA", "date": "2013-11-25 20:45:48", "stars": 2.0, "text": "I'm a Starbucks fan, but I think I was at this location at a bad time. I was there around lunchtime on a Sunday. I was able to place my order pretty quickly, but I had a long wait time for pick up (and I had friends sitting in the car waiting for me). I like the architecture of the building, but parking is problematic. There are some spaces in the back and the side of the building, but it was cramped. Also perhaps because it was the weekend, there were more teenagers in here than I usually see at Starbucks. I think they could have used another staff member behind the counter making drinks to handle the volume of people. I hope they do on busy weekday mornings.", "aspect_word": "time, lunchtime, wait, architecture, parking, spaces, staff, counter, drinks", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.4610, 0.5034, 0.5958, 0.4059, 0.6188, 0.4043, 0.6162, 0.6276, 0.8304", "emotion": "surprise, joy, surprise, neutral, neutral, neutral" }, { "review_id": "4iYtS2eAmc4JntaugBWTug", "business_id": "6KWj9Z00C4H63-8LdLkYvA", "user_id": "nkBpODDjnP-nD9uz1Z4YsA", "date": "2011-09-11 22:34:38", "stars": 3.0, "text": "Decent little Pizza Hut location. I'll give it a 3 because I just can't rate a pizza chain much higher than that, but they're good over here. There is one young man in particular who is especially kind and caring with your order. It makes a difference. No dining here, but you don't go to any Pizza Hut and hope for a tremendous dining experience anyway. They are pretty quick with making the food. I haven't had any orders messed up. This is also a Wing Street so they do tons of different styles of wings although they're expensive unless its 50 cent wing Wednesday. If you like Pizza Hut, this is a good one to get your pizza from.", "aspect_word": "dining, food, wings, pizza", "sentiment": "neu, pos, pos, neu, neu", "sentiment_score": "0.4378, 0.5371, 0.5298, 0.3102, 0.4400", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "4xUosdfdydU8-m9u11ihVA", "business_id": "5SE8GhnmSjavAGXO1HpLOg", "user_id": "sh3V6hnNMLVV9YwFA9QNaw", "date": "2009-10-20 18:38:04", "stars": 2.0, "text": "Hubby & tried it for breakfast and I suppose if you like really heavy country breakfst this is the place for you. If you want something simple like just eggs, toast and bacon good luck to you. Everything is bisquit this,gravy that, fried fried fried, ick! My arteries clogged reading the menu. Even the hubby, who eats anything, didn't like the breakfast here. The whole country drink from a jelly jar thing is just plain annoying to me too. But that's just my opinion! OH, and I agree with Sandy if one more server calls us \"you guys\" I do think I will scream outloud.", "aspect_word": "breakfast, toast, bacon, menu, drink, jelly, jar, server", "sentiment": "neu, neu, pos, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.8527, 0.4522, 0.4053, 0.6060, 0.4647, 0.2851, 0.3116, 0.3908, 0.8190", "emotion": "neutral, neutral, neutral, disgust, neutral" }, { "review_id": "jIgz-P30CS-zHwktI3m0Hg", "business_id": "7dP8atw5hAN7DPDi7GES2g", "user_id": "alUlVVMx9NtfrvK4xAQy2w", "date": "2015-08-09 00:27:37", "stars": 3.0, "text": "Ok. I don't usually review fast food places because they don't differ that much from one location to another wherever you may be. However, this Wendy's merits a review because they have improved by leaps and bounds recently. \n\nAbout 2 months ago this location had a major renovation. The interior is much nicer, granted it is still a Wendy's, but if you'd been here before you would know what I mean. What is most impressive for me is how much better the staff have become. \n\nI have had a rocky relationship with this Wendy's in the past because some of the staff have been seriously lazy i.e.: not giving me a straw when I was leaving for a long distance trip (getting on I-10 with no straw), not giving napkins, giving one ketchup packet... I could go on. They also frequently messed up my order and several time gave me other people's order... meaning I had to drive back, go inside and show them the order they gave me and my receipt for a different order. That kind of thing defeats the point of 'fast food'. \n\nAnyway, since the renovation, it seems like the staff have improved significantly. I have not experienced a single issue, delay, lack of straw or napkins, or improper order since they reopened. This location has made some big changes and is on the right track.", "aspect_word": "food, interior, staff, ketchup, packet, fast, napkins", "sentiment": "neu, pos, pos, neg, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.3931, 0.7041, 0.5803, 0.8885, 0.2795, 0.3415, 0.2752, 0.3436, 0.5494, 0.3651", "emotion": "neutral, neutral, neutral, neutral, surprise, sadness, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "xXyCIS89G4WZw73NEJS6_Q", "business_id": "Q2x0zGCezFhVvgqbffxeNw", "user_id": "6CFozKX_jLeGrleFQGl8-Q", "date": "2018-12-21 01:32:02", "stars": 4.0, "text": "This Chick-fil-A is very well run, efficient, with quality staff with consistent and quick product output. The chicken isn't greasy and freshly made, and they have fresh flowers on the tables. I have witnessed the owner with his staff and he seems a very good, engaged, manager that staff seem excited to see. This store is very busy but cranks through the drive thru line with surprising efficiency. I'm not a big fast food fan, but this is an impressive operation.", "aspect_word": "staff, product, chicken, flowers, tables, owner, manager, food, operation", "sentiment": "pos, pos, neg, pos, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8742, 0.8225, 0.3663, 0.5470, 0.5774, 0.4846, 0.6878, 0.6728, 0.7127, 0.4052, 0.5073", "emotion": "neutral, neutral, joy, surprise, neutral" }, { "review_id": "WpsAqJZPn_a_i1-OXoI_wg", "business_id": "UZFyGUsdiW1to7YKe3Vd3g", "user_id": "q6awDzM5JASYn_VXwhH_Cg", "date": "2018-10-13 21:50:20", "stars": 1.0, "text": "Hire more employees!!!!! Came here at noon on a beautiful Saturday. Was hoping to grab a quick sandwich to bring to the beach. Instead, I waited 50+ minutes for a sub while the sole worker worked as hard as she could to cater to the line that was out the door. I believe her name was Kayla, and she was fantastic. She did a great job despite the stressful situation. I felt terrible for her that her manager/the store owner would put her in this spot. \n\nMoral of the story - don't come here unless you want to waste your time and support an establishment that doesn't care about its employees.", "aspect_word": "employees, sandwich, sub, sole worker, manager, owner", "sentiment": "pos, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.6802, 0.6358, 0.5028, 0.3658, 0.7738, 0.2983, 0.6685", "emotion": "joy, neutral, surprise, joy, fear, anger, neutral" }, { "review_id": "86O67ZFepuZvIUmxFmpyBQ", "business_id": "Fnh7BmvCQBW_8qRN-kJCjQ", "user_id": "C_oOgi5RuytatskBKkNNjg", "date": "2018-03-29 21:11:58", "stars": 1.0, "text": "Talked to Pharmacist today at 4:50pm. Put on hold for 10 minutes and call recycled. Waited another 5 minutes and call was dropped. Called back only to find they did not have my prescription and \"no Walgreens in the area does either.\" I was on auto fill!!! No excuse. Terrible pharmacy service at this Walgreens.", "aspect_word": "pharmacy, service", "sentiment": "neg, neg", "sentiment_score": "0.4608, 0.5114", "emotion": "neutral, neutral, sadness, sadness, fear, neutral" }, { "review_id": "lYsOEiZkPicih9jrwaQsyQ", "business_id": "5syHaITUosZ58Pm519cjBQ", "user_id": "wfeZSvM6K-nDVVl-ViGzVA", "date": "2016-10-03 17:01:27", "stars": 1.0, "text": "I visited this restaurant last week with my kids in the evening. We were showed to our table by management and was told our waitress would be with us momentarily. I and my family are Black. Two other families were sitting in our sections which were Caucasian families. Now I mention this because I we were racially profiled, I believe. The waitress proceeded to serve the 2 couples that were already there, but when it was time for our service, a black guy came out the back to take our order. Now, I didn't think anything of it until approximately 10 minutes later, 4 families, all Caucasian came in the restaurant and were served, by guess who. The Caucasian waitress. ALL 4 FAMILIES. When I went to the front to inquire about this, the manager told me that she was too busy to take our order so the black man was sent to assist........ONLY US. Yea, right. Not to mention the food was ABSOLUTE GARBAGE. The manager took 50% off our bill, but that definitely didn't excuse the obvious profiling. Yea, we WONT BE BACK and I will spread the word too!", "aspect_word": "table, management, waitress, service, guy, manager, man, food, bill", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.5705, 0.3964, 0.8780, 0.8942, 0.5035, 0.5758, 0.8934, 0.8619, 0.5631, 0.4608, 0.8608, 0.4870", "emotion": "joy, fear, neutral, neutral, disgust, surprise, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger" }, { "review_id": "lQCFUiWcnNkRXsedKIuCsw", "business_id": "0PLdpQTNPSvVeyatA96hQg", "user_id": "9wEZMCmuxJzbti6E5dZtAw", "date": "2014-02-10 20:11:33", "stars": 2.0, "text": "This a new store that took over the old Boston Market on Nutt Road. I decided to give it a shot based on the current $10.00 promotion. The store itself is cramped and, on my visit, the counter was strewn with paper receipts. No complaints on the service. \n\nPH wants customers to know that know that they've made improvements to their crust. If this is an improvement, I'd hate to know what it was like in the past. I give them credit for being fairly generous with toppings but, tastewise, it's just bland, and the crust doesn't take well to an oven reheat. \n\nIf it's a chain pie you crave, head out of town to Papa John's in Royersford or Trooper.", "aspect_word": "counter, service, crust, toppings", "sentiment": "neg, neg, pos, pos, neg", "sentiment_score": "0.7864, 0.8118, 0.3128, 0.3667, 0.7935", "emotion": "surprise, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "XJ2lv9G0Q__tftOz0WdRUA", "business_id": "Mg7JfGAY_QpxawAPKTKlKg", "user_id": "lr1jHyO8c0dgVBCDMpsf7Q", "date": "2020-07-23 19:17:30", "stars": 4.0, "text": "Had to get COVID testing done today due to possible exposure in the workplace. Thankfully this was the only CVS with available testing times today, so of course I booked as soon as possible. Once I booked an appointment I was provided a confirmation email with several reading and prep materials as well as direction for arrival. \n\nI entered the drive through and was about 4th in line. I was served before my appointment time, and was give thorough explanations in verbal and written for to administer the test myself. It was quick, easy, and painless; and best of all free. \n\nThe lady at the window was very kind and helpful and walked me through everything for giving myself the test and what to do after. Thanks for being available, CVS!", "aspect_word": "lady", "sentiment": "pos", "sentiment_score": "0.5677", "emotion": "neutral, neutral, joy, joy, joy" }, { "review_id": "Owgextbt6c5LJRWvvBsfpg", "business_id": "exrvCKEGg1Ays38rKLOdhA", "user_id": "dvuk2AH4MSH5gWln1WwKAg", "date": "2022-01-10 20:25:01", "stars": 4.0, "text": "In my personal experience this place has done right by me every time. It opens at 430 am which is totally clutch if you are flying out super early. They always have my impossible breakfast sandwich and my matcha is always made properly. The only downside is the line can get very long early in the morning.\nI look forward to hitting this place again in the near future.", "aspect_word": "breakfast, sandwich, matcha, line", "sentiment": "pos, neu, pos, neg", "sentiment_score": "0.4272, 0.3266, 0.4656, 0.6018", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "8fcYQDaQCZirFlKFyvqDHg", "business_id": "zJwqFobi_WTkVpufCYgl6w", "user_id": "UDx0TSxMW2nWNXpmEUvSdg", "date": "2017-07-20 17:31:04", "stars": 5.0, "text": "This Hertz location has been nothing but great! Been renting from Hertz for awhile and this is definitely the best of the ones in Santa Barbara, despite the other reviews. The manager, Vanessa, is awesome and accommodating. I never have to wait past my reservation time for a car and they always do their best to make me feel like a valued customer. All the agents at this location deserve 5 stars.", "aspect_word": "manager, reservation, customer, agents", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.8121, 0.7103, 0.4613, 0.5308", "emotion": "joy, joy, joy, neutral, neutral" }, { "review_id": "L8GQNvR_nooIotMslC3zGw", "business_id": "BjN7ZaQu1khdBAmgtiq8Zg", "user_id": "hPLU9ftH3PVxcPikW6mN3g", "date": "2020-10-08 00:27:20", "stars": 1.0, "text": "I know places are really busy right now due to Covid. I went to CVS yesterday for a flu shot. I signed up at 4:15 and I was told it would be an hour. I checked back in an hour and was told it would be longer. I waited another 30 minutes and got back in line to check back in. I was told it still wasn't ready. The pharmacy tech said if i needed to leave I could come back tomorrow and it would be ready. I returned the next day and stood in line again. Once I checked in they had no record of me being there the previous day. I was told I would have to get in another line and it would be at least another hour wait. I left because I did not want to waste another evening waiting in line. There was no apology for the long mix up and I left because I didn't want to spend another night waiting and not get a flu shot. It will be easier to just go to my doctor.", "aspect_word": "pharmacy, tech, waiting", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3748, 0.2719, 0.4766, 0.4171", "emotion": "neutral, surprise, surprise, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "ReSPMq-xDEKJ2-HdOIyDYw", "business_id": "1yWgQxUqukunOSMxGjQcSw", "user_id": "NAXmt_II8Vc_YqxkkSulYA", "date": "2019-05-21 20:10:39", "stars": 5.0, "text": "Skrrrrt SKRRRRRRT, taking a quick change from my usual foodie yelp review. Gotta give these local hard workers some credit! As you can already tell from my profile, I LOOOOOVE collecting shoes. I'm like a shoe connoisseur, a foodie of shoes..(footie)? sneakerhead, footlover, whatever you call it! I always buy shoes that people want bad and I use that to my advantage and sell extra pairs! Of course, it wouldn't be possible without the people at UPS Manhattan! I LITERALLY go here at least 3 times a month, almost once a week(sometimes it be that way). They practically greet me with my first name and they truly make me feel like family in there. They know why I'm there. I legit would be dropping about 4-6 packages on average every time I'm there. I go in there with the quickness and out in the same manner. Sweet folk in there, I'm glad it's them that is handling my packages.", "aspect_word": "foodie, workers, packages, folk", "sentiment": "neu, pos, neu, neu, pos, neu", "sentiment_score": "0.5493, 0.5020, 0.4729, 0.4010, 0.3225, 0.4734", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "AkdaMbj5FUO0Zu1Y7EzkgA", "business_id": "X0Rh8PEMSBzyuG4qRiHQBw", "user_id": "r9S0VYrdXJrdhfR7OXj8tA", "date": "2018-02-01 15:02:32", "stars": 3.0, "text": "Brought my daughter in for lunch, not realizing they had the buffet running so went for the buffet. Bad choice i made- although there were a bunch of choices of pizza- they didn't taste too great and the breadsticks were worse.\n\n Cold pizza, pasta and breadsticks for the buffet. Doesnt include salad either. Wouldve had bettwr luck just ordering off the regular menu which i plan to next tim. The price wasnt bad so i didn't waste too much money- but i am still disappointed in going there and the food being blah.\n\n Now i know why noone was really going up to the buffet- guess they knew what to expect. The service was good and the bathrooms were clean- so id try this spot again but wont do the buffet.", "aspect_word": "lunch, buffet, pizza, breadsticks, salad, menu, price, food, service, bathrooms", "sentiment": "neu, neu, neu, neg, neg, neg, neg, neu, neu, neu, neg, neg, neu, pos, pos, neu", "sentiment_score": "0.8975, 0.5745, 0.6098, 0.4110, 0.6061, 0.5796, 0.3779, 0.6809, 0.3844, 0.6800, 0.7580, 0.7349, 0.6713, 0.6997, 0.4965, 0.6036", "emotion": "surprise, disgust, neutral, neutral, neutral, sadness, surprise, sadness, neutral" }, { "review_id": "fNMeaOqKVR3BrNwYIDrPNA", "business_id": "PwadRAe8FyG9BZco2OZ5SA", "user_id": "Zj_jtU6B2d6rHaOE7LYmQA", "date": "2013-01-05 13:52:04", "stars": 1.0, "text": "Flew in to Philly for the Holiday never rented from Hertz there before always Alamo / National at PHL. \nFor starters the they had only one person at the counter on a Saturday night. He had a terrible attitude and you could tell he did not want to be there. They guy had all the personality of dirt.\nThey placed a hold for a deposit on my credit card for $200 like some car rental companies do on top of what you already pay for the rental. Problem is it has still not dropped off more than a week later after the rental. One would think it would be removed once the vehicle is returned. One would be wrong with Hertz. \n\nNever will rent from them ever again anywhere. \n\nAlamo / National is much better and they only charge you for the rental never a bogus deposit.", "aspect_word": "counter, attitude, guy", "sentiment": "neu, neg, neg", "sentiment_score": "0.5113, 0.4630, 0.5186", "emotion": "neutral, neutral, fear, disgust, neutral, neutral, neutral, fear, neutral, neutral" }, { "review_id": "gjGrZ6KEh6JTHVfDjlUfAA", "business_id": "OzRDazcakcQh0xWHvHxQ6w", "user_id": "qX-ndFKeVen4Z0FQfbHKNw", "date": "2017-03-09 20:26:11", "stars": 1.0, "text": "Enterprise is right by my home, and their customers have been parking outside of my house incessantly - sometimes for a day, sometimes for several. ALL THE TIME. It got to the point that one car was parked so close to my house that my husband hit it (it was his fault for not seeing it, but it's still unlikely that any resident on this street would park RIGHT outside of our driveway like that, for multiple days). It turned out, it was a customer who parked her rental there, so my husband is now liable for the damage on their car. \n\nI've tried asking the managers multiple times to ask their customers to park elsewhere and it doesn't appear that they're doing anything. One woman told me she is, but if I have to call back every week to say that their customers are STILL parking here (which she said she doesn't think is the case, but all of our fellow neighbors say it's not their visitors), then you're not doing a very good job of communicating the message to your customers. \n\nI've contacted the city to instate a no-parking sign, but would appreciate more help by the business.", "aspect_word": "Enterprise, managers, parking", "sentiment": "pos, neg, neu", "sentiment_score": "0.3391, 0.5604, 0.3009", "emotion": "neutral, surprise, neutral, neutral" }, { "review_id": "2SEwERDwkK71W7gfOsIXNQ", "business_id": "_L7J17x-lh4OSxvluqrP7Q", "user_id": "diDXW06J_Llz_Q8gY2bfZw", "date": "2011-08-03 04:47:48", "stars": 4.0, "text": "Ate here on our way home from our beach day while staying in WDW. Had heard breakfast was the ticket, so that's what I ordered. I had the old-timers (egg, meat, biscuit, grits, hashbrown casserole) hubby had the chicken fried steak and the girls had the mac n cheese. All were yummy. Our server was really nice and rushed the girls' dinner. \n\nThe store is cute and hubby enjoyed finding some favorite candy from his childhood...DD was excited to find swedish fish. Too bad we don't have this chain in California!", "aspect_word": "breakfast, egg, meat, biscuit, hashbrown casserole, chicken fried steak, mac n cheese, server, dinner, store, fish", "sentiment": "neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.6211, 0.4961, 0.4643, 0.4721, 0.4929, 0.5407, 0.4722, 0.7283, 0.7841, 0.4529, 0.6057", "emotion": "neutral, neutral, joy, joy, neutral, neutral, joy, sadness" }, { "review_id": "yXjUHhxcmR9Ki8mTekOkmg", "business_id": "os_pgom0bmfmCLZuoxxvyQ", "user_id": "UPaAC2u64hWAsYc9I_kGsg", "date": "2017-01-10 20:46:56", "stars": 1.0, "text": "This review is for the restroom and that attitude of the employee that I complained to only. We were driving through the area and needed to use a restroom and grab a drink. Figured this would be cleaner than the only gas station we saw. We were wrong! The restroom was disgusting, it had not been cleaned in a really long time and when I told the employee I saw her response was \"ok I'll tell them\" rather then \"I'm so sorry, that is not our policy. I will go go check on it, thanks for letting me know.\" If that is how the company or local manager trains employees it explains why the restrooms look like they do.", "aspect_word": "restroom, attitude, employee, drink, manager, restrooms", "sentiment": "neu, neg, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.4948, 0.5379, 0.8311, 0.5929, 0.7829, 0.6554, 0.7954, 0.4669, 0.3829", "emotion": "neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "-eEXpaBWP0rxrJ3SNwBF3Q", "business_id": "txxABdm9oXlRauQE2fYiHw", "user_id": "vsikhxSLtMk5APIf9U7C0w", "date": "2014-02-16 15:47:10", "stars": 4.0, "text": "I joined about a month ago, and have enjoyed it, especially since it's open 24/7 and is 2 miles from my house in Inglewood. The gym is new and clean, and set up well. Neat concept with the 30 minute workout and circuit training areas. The only thing I miss about LA Fitness where I came from is the cardio movie area, and their cable stations. \n\nThe Cybex cable stations and some of the machines at Planet may not be meant for the volume of use they get. I've seen leg machines with a bolt broken and it took them several days to fix. But they do fix it. And the cable stations seem to bind up, appears to have too much slack in the cable. I notified the staff. More or less the clueless kid had no idea what to do about it. So I am guessing they have maintenance people come in periodically to fix these issues. Overall my experience is good, I only hope they better equip their staff to handle these issues.", "aspect_word": "area, staff", "sentiment": "neu, neg, neg", "sentiment_score": "0.4019, 0.8362, 0.5288", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9ZShnnkLPXWiAdvxTAgIAA", "business_id": "B2r61k6bGSv0kAnvHsJc6Q", "user_id": "N5luMzl6yorAlRr0l0FcVQ", "date": "2018-07-01 21:53:17", "stars": 1.0, "text": "I ordered two chicken nugget kids meals, a chilli, and a diet soda. I waited awhile, it's ok, food has to cook. I can see everyone on their phones, again it's ok, everything takes time. I receive in my kid's meals a snack wrap and the other gets a bacon burger. I also received a regular coke. I go inside after driving home to exchange my order and everyone is on their phones. I couldn't even back out of my parking space because the drive thru line was so long.", "aspect_word": "chicken nugget, meals, chilli, diet soda, food, snack wrap, bacon burger, parking", "sentiment": "neu, neu, neu, neu, pos, neu, neu, neu, neg", "sentiment_score": "0.5498, 0.5545, 0.4464, 0.4373, 0.3407, 0.6273, 0.6066, 0.5630, 0.4467", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "j0QovYqbczotkYiQlpfoLw", "business_id": "RvAFY_Tr0nKfRXTvjkDaOA", "user_id": "s6QghJT6IHNxV5MX8a66tw", "date": "2012-01-19 03:36:39", "stars": 3.0, "text": "This Walgreen's Drug Store still has many good qualities: located on a prominent corner, plentiful parking, friendly and efficient employees, and a good selection of cards, cosmetics, and candy. Unfortunately, Walgreens and my prescription drug plan no longer have a good relationship, so Walgreens no longer will be able to sell meds to the John H. fam. That's too bad, because selling drugs is really the most important part of being a drugstore.", "aspect_word": "parking, employees, selection", "sentiment": "pos, pos, pos", "sentiment_score": "0.6788, 0.8079, 0.6311", "emotion": "neutral, sadness, neutral, disgust, neutral" }, { "review_id": "uzz66c8NslqQ_GDqPxUgzw", "business_id": "JbdGiAzMBRZdXIlDVISeBQ", "user_id": "Ase_kJIYuT6yOsqqVPuWUA", "date": "2018-07-19 05:00:58", "stars": 5.0, "text": "One of the better Subways that I've visited in a loooooooong looooonnnggggg time!!!! \n\nA few key points that made my decision as such: \n\n-cleanliness of the STORE'S FLOOR, not just the restaurant, but specifically the floor inside the restaurant\n\n-prompt attention upon my entry, this is dreadfully important because it makes the consumer know you're ready for business and that you're aware at all times\n\n-a well crafted sandwich. The young man, not the dad, but the young man who appeared to be the son, made the sandwich so painstakingly perfect, I had to commend him. So many times, the sandwich is soooooo sloppy and falling apart; presentation is everything\n\n-the taste of the food was paramount. I enjoyed EVERY bit of my sandwich... I almost wanted to go back to the store and have him create another one. \n\nGlad Subway is getting back on the \"not everyone eats MEAT train \"; they took away my Seafood and Crab... but this isn't the review for that. I'm just glad the veggie patty is available. \n\nParking isn't the easiest, especially at the lunch hour. But don't be discouraged, the overflow can park on the street \n\nI found pricing to be in line with industry standards.", "aspect_word": "Subways, sandwich, taste, food, MEAT, Seafood, Crab, veggie, patty, Parking, lunch, pricing", "sentiment": "pos, pos, pos, neg, pos, pos, neu, neu, neu, neu, neu, pos, neu, pos, neg, neu, neg", "sentiment_score": "0.7162, 0.7342, 0.5268, 0.4496, 0.4048, 0.5939, 0.5341, 0.2990, 0.3667, 0.2388, 0.3653, 0.4416, 0.2758, 0.3563, 0.4244, 0.7304, 0.5304", "emotion": "fear, neutral, sadness, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, fear, neutral" }, { "review_id": "6w6uxf8h4mk4dEpv5XgPMg", "business_id": "nvgYnJgC_xsIKdpl6Zvb0A", "user_id": "1N4HNCbMIead4r_22jseHw", "date": "2019-06-23 11:16:14", "stars": 4.0, "text": "I am not one to frequent fast food establishments, once a year is my average visit rate unless I cross paths with a White Castle, they are a must stop ;)\n\nOn this day, I had one of my favorite little people with me and they suggested 2 choices for lunch, Chick-fil-A and that burger place with the Arch. I immediately chose the place I believe had the healthier food. \n\nMy lunch partner had the Kids meal, 4-count of Chick-fil-A Nuggets, a choice of a small Side Item Fruit Cup, a kid's size drink of Honest Kids Apple Juice and a special surprise.\n\nI went with the Grilled Chicken Sandwich, lemon-herb marinated boneless breast of chicken, grilled for a tender and juicy backyard-smokey taste, served on a toasted Multigrain Brioche bun with Green Leaf lettuce and tomato. Served with Honey Roasted BBQ Sauce.\n\nThe food was tasty and the service was fantastic and the location well maintained. The employees were friendly, helpful and outgoing.", "aspect_word": "lunch, burger, food, meal, Nuggets, Item Fruit Cup, drink, Juice, Grilled Chicken Sandwich, marinated, breast, chicken, Multigrain Brioche bun, Leaf lettuce, tomato, Served, Roasted BBQ Sauce, service, location, employees", "sentiment": "neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.8410, 0.5577, 0.7272, 0.7253, 0.3697, 0.3318, 0.4310, 0.3499, 0.3470, 0.3830, 0.3894, 0.3684, 0.3723, 0.3683, 0.4784, 0.3154, 0.4270, 0.4275, 0.5777, 0.5957, 0.4338, 0.5828", "emotion": "neutral, joy, joy, neutral, neutral, joy, joy, neutral" }, { "review_id": "C70oa87FggxjSgwP2Gta1Q", "business_id": "bkBHOBQ-R6CVTMiVGiJQOg", "user_id": "TMxEjr9HlV3LRkimT47mZw", "date": "2015-08-02 04:38:11", "stars": 1.0, "text": "DO NOT ORDER FROM HERE!!!! Ordered a cheese pizza and they delivered a pizza with everything but the CHEESE!!!! Are you serious, who cooked, cut, and put this pizza in a box with only sauce and sent this out to someone! I have had some pretty bad service but this is the worst I have ever experienced from a pizza place.", "aspect_word": "cheese pizza, pizza, sauce, service", "sentiment": "neu, neu, neu, neu, neg", "sentiment_score": "0.5424, 0.6212, 0.5286, 0.4868, 0.8556", "emotion": "disgust, neutral" }, { "review_id": "H_lbkj9SyfcckmxpssNd1Q", "business_id": "bZVx5Tz4Bvlx6Gsqg995WA", "user_id": "KTh6wUnuDJ0Us3qWxU4JKg", "date": "2015-08-31 15:25:10", "stars": 5.0, "text": "this has been one of my favorite cafés since it was a 24 hour store. it's not open all night anymore but still a good cafe. clean restrooms and strong wifi signal. recently renovated in a retro design, and the baristas wear vintage style hats and ties. i always stop here when i'm in the area.", "aspect_word": "cafe, restrooms, wifi, baristas", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5277, 0.7485, 0.6334, 0.3956", "emotion": "joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "b7WDW4SdI8lPDFdKo49a-g", "business_id": "bPG31L-SRPgzOSsMg4mSXw", "user_id": "fc8Qb-j7sRvOh85diQDYLA", "date": "2020-05-17 21:47:35", "stars": 2.0, "text": "2 stars for being open during COVID19 and for not putting meat on my 7-layer burrito. Other than that, everything else was atrocious. What annoyed me the most wasn't that they messed up our order (they did): it was the fact that the manager came outside to personally tell us she made our order correctly. Then where was it? We literally emptied the contents of the bag in front of her and she grudgingly went in and grabbed the saddest beef burrito and all but threw it in our car. While my dachshund enjoyed it, my human companions were nonplussed. Can I say crappy on TV? Good, because this was $!@*!", "aspect_word": "meat, burrito, manager, contents, beef", "sentiment": "neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.5661, 0.3056, 0.8944, 0.3363, 0.4736, 0.2307, 0.2895", "emotion": "neutral, disgust, anger, disgust, joy, joy" }, { "review_id": "t_XxS7gdRs0ToC4tncr7DQ", "business_id": "JFxxuEeK8N2RghRQMAnYAg", "user_id": "FFdOvqZ_qIj9KVTihpmC-A", "date": "2017-11-20 04:16:38", "stars": 1.0, "text": "On Saturday, November 18, 2017 at 1:45 I waited in a long line for nearly 20 minutes and when I asked the worker for flat bread he just said, \"we don't have any thawed.\" He didn't even let me know how long it would take to thaw it, so I left and called the subway farther from my home on La Canada and Lambert, they were very polite and said they have flat bread. I told them how bad the service was at the subway on 1st Avenue and they said it was under a different ownership than theirs because they would have notified the owner of this issue. At least now I know never to go there again even if it is close to my home and work. In fact my co workers had ordered from there recently and when my order was brought to our office (BLT on white) it had no bacon!! Hah! Even a 5 year old could make a BLT!", "aspect_word": "worker, service, owner, bacon", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6693, 0.8172, 0.6033, 0.3903", "emotion": "neutral, neutral, neutral, surprise" }, { "review_id": "COXUJJaIjuedLOaXfB2egA", "business_id": "ULc4qSFQ4ISBs0SqlxmHdw", "user_id": "lAW03ccfMEuRZiDqvVgc0w", "date": "2013-02-13 02:51:54", "stars": 4.0, "text": "Came here for the first time since the remodel with my 4 and 1 year olds.\n\nSpotless and modern for sure and the playground is state of the art with a staircase parents can easily walk up within the structure!\n\nMy only complaint is the toddler area was not to my 1 year old's liking and my 4 year old wished the slide came down to the floor rather than the 4 thru 2nd level of the play structure. Pros & Cons but really a lovely remodel!\n\nAnother yuck is the parking lot and parking at this location is a little tricky but c'est la vie!\n\nAs a random aside, my 4 year old was thrilled with the Hello Kitty Happy Meal you today! Sometimes the toys are so weird and random but today was right on par!\n\nI so tried to purchase some if the Valentine coupons (like the Halloween ones) but was told they did not get any at this location.", "aspect_word": "playground, structure, parking, Meal, toys", "sentiment": "pos, neu, neg, neg, pos, neg", "sentiment_score": "0.4923, 0.2423, 0.6048, 0.5141, 0.3769, 0.5089", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "QT-EyDobbp_8VJkJEgKA_g", "business_id": "06Y1ET8OdrUndhZL9bxw0g", "user_id": "kIADx0pgrTJNHUERMDOW0Q", "date": "2020-08-08 16:23:57", "stars": 4.0, "text": "This poor business - I feel for them. First they decide to tear the entire building down around them! Then covid hits! Yet, here they are still standing, still fighting the good fight in the middle of a pandemic and a construction site. Builders keep changing the parking lot, and closing entrances....so be careful trying to get in there. The employees are always super friendly, they wear masks, they help people looking for things. Me in particular, during the 2020 toilet paper shortage (no joke) I went in and they had TP, but my brand was still in a box, and I asked if the stocker would open the box for me, and she did, and I'm sure she was as sick of people asking for TP as we were of asking for it!!! So please support a business that is taking hits left and right. It's worth abit of inconvenience for good service!", "aspect_word": "employees, toilet, service", "sentiment": "pos, neg, pos", "sentiment_score": "0.6978, 0.3205, 0.5045", "emotion": "sadness, neutral, neutral, neutral, neutral, joy" }, { "review_id": "QzFTekioGRkilhqJ1m9LlA", "business_id": "jX25lSWhlYefAx29d_K0tg", "user_id": "-zG47SEyhX_R0xHtOVqnnA", "date": "2015-03-16 21:00:20", "stars": 1.0, "text": "Horrible restaurant. Food is terrible. It's not a clean place. The lack of customer service is almost as bad as their food. The Customers that frequent this place are sketchy, shady, rude and no respect for the neighborhood. They park up and down the streets, and hang out at their cars playing loud music and toss Applebee's food, cups, napkins and trash in our yard and on the streets where they sit. I am very tired of this restaurant with no regard for the CWE, along with the people that frequent it. I suggest anyone looking for a quiet, nice, respectful, decent restaurant, to go over one street where you have Wildflowers, Taste, Brasserie, Little Saigon etc.", "aspect_word": "restaurant, Food, customer, service, food, Customers, napkins", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.5487, 0.7425, 0.7907, 0.4622, 0.7007, 0.5467, 0.4155, 0.2712", "emotion": "fear, fear, sadness, disgust, anger, sadness, neutral, neutral" }, { "review_id": "QUSTjlb911SOx7NDCELbpA", "business_id": "_URkHAPjQj2mNV2ltL0LZQ", "user_id": "aBEbpoEmHzepjiz56_rSHg", "date": "2014-06-07 00:46:58", "stars": 1.0, "text": "Pros:\n\nNice atmosphere\n\nCons:\n\n-Burgers must be cooked medium well or above. Who wants to eat a burnt burger, especially for $6 for just the burger itself?\n\n-Server placed a rocket hot plate directly in front of a toddler. Not smart. \n\n-The first plate given out was dirty. Not a great first impression. \n\n-Waiter forgot the croissants, then brought them out after everyone was done eating. \n\nFood was average. Not worth the price, and definitely not worth the wait.", "aspect_word": "atmosphere, Burgers, burger, Server, plate, Waiter, croissants, Food, price, wait", "sentiment": "pos, pos, neu, neu, neu, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.8996, 0.3290, 0.3076, 0.3520, 0.5816, 0.5554, 0.5080, 0.7229, 0.2939, 0.2881, 0.7174, 0.7186, 0.7873", "emotion": "disgust, neutral, sadness, neutral" }, { "review_id": "4jO6yZvPTBDPkk9Mr5RlTg", "business_id": "wuv3jE5Lc23TcfC70qu-Mg", "user_id": "MpS0GWvA_dsNI0NIfsEKDw", "date": "2018-01-16 22:41:22", "stars": 1.0, "text": "Anyone who is reading this probably already digested their meatless sub I used to go here *being on a diet* cause I know how stingy they are with the fake chicken but today I went to another location and was sooo pleased, comparing to this subway, it was 2 bucks cheaper!!!!! Have I been getting ripped off, surely not. Everybody has been getting ripped off since I am a daily customer due to how close this place is to my house, this place gives you half a scoop of chicken and a handful of veggies, they are mean ass Indian people anyways, put some music on will ya??? And stop stacking up chairs early like y'all don't want people dining in, rude asses. They need to be corrupted ! Never will I return to even give them even a fucking cent, & neither does anybody else. Save your money and eat else where.", "aspect_word": "meatless, sub, chicken, veggies", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.5906, 0.5722, 0.7422, 0.3758, 0.3837", "emotion": "anger, anger, anger, neutral, neutral" }, { "review_id": "I74HFVg_B-G1eCtk9jKPJQ", "business_id": "lTlii3QHEVvsagPGsCtu9w", "user_id": "a8N6B7DvjvuQHRgvelIhPA", "date": "2009-12-30 15:34:20", "stars": 5.0, "text": "As a food geek who has a pathological hatred of typical Americanized Chinese food, I am merciless in reviewing Chinese restaurants. Well, this place left me nothing to complain about. The food we ordered off the Authentic menu was excellent. Even the General Tso's Chicken that my friend's wife ordered was so much better than usual, I actually tried it. I still wouldn't order it myself, but it was fantastic compared to typical General Tso's.\n\nThis resto passed a test which almost all Chinese places that serve traditional authentic dishes fail: Dan Dan Noodles. Traditional Dan Dan Noodles do not have any sesame paste or peanut sauce on them, but that's how they're always prepared here in the U.S. Not at Han Dynasty. I couldn't believe it when they put the dish on the table. \n\nIf you want REAL Chinese food, expertly prepared, go here. Just amazing.", "aspect_word": "food, menu, dishes, sauce, dish, table", "sentiment": "neg, pos, pos, neg, neu, neu, neu, pos", "sentiment_score": "0.2780, 0.6781, 0.2266, 0.2898, 0.3186, 0.6262, 0.5477, 0.3254", "emotion": "anger, joy, surprise, joy, sadness, neutral, neutral, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "P-Fnt-3HidRFdtf1ph8heQ", "business_id": "9wjW77eC7G9mXgc1rx-ixQ", "user_id": "ZORKRArPzQDKrBVolmJ54w", "date": "2017-04-03 18:59:35", "stars": 4.0, "text": "I have been to this location multiple times to drop off pre-paid packaged returns. The employees here are always really friendly and do a great job of getting you in and out quickly! The store is decently sized, and I have never seen more than a few other people in here at a time. \n\nThere is also plenty of parking in the lot- and usually the spots in front of the door are open. It can be kind of easy to miss- but it is located in the strip mall with subway.", "aspect_word": "employees, store, door", "sentiment": "pos, pos, neu", "sentiment_score": "0.8532, 0.4715, 0.3787", "emotion": "neutral, joy, neutral, neutral, neutral" }, { "review_id": "nnE75xYepG2f6z0UryQDOg", "business_id": "bBDDEgkFA1Otx9Lfe7BZUQ", "user_id": "7G_KzF5A-jmTOWTVyM5ibQ", "date": "2019-01-05 01:28:55", "stars": 1.0, "text": "Went out to grab a bite to eat so I hit up my local Sonic \nHowever there was one thing I noticed \n1. Lack of waiting time\n- It took them about 5mins or above just to take my order \nAfter order was done, payed came back home to see that they had my order right but the drink was not the one I recommend instead they gave me this red drink kinda like a slushie way and the sonic blast chocolate chip cookie dough barely had any cookies in it. It kind of had that weird milkshake vibe to it. If anyone is going to order at this place just remember to skip this place once a night or few because this place needs to step up their game and learn how to take customer order right away and double checked the order to make sure they give it out to the right customer.", "aspect_word": "waiting, drink, slushie, chip, cookie, dough, cookies, milkshake", "sentiment": "neg, neu, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.8112, 0.5584, 0.2287, 0.2832, 0.2992, 0.3133, 0.3311, 0.3964, 0.4530", "emotion": "disgust, neutral, neutral" }, { "review_id": "WKbbJtwRj0ZuS3Ie7WK5xg", "business_id": "bwDeI0YRqn7rToBwH4ptKQ", "user_id": "3L6Yo2wAce8CNQ_v3IxZmg", "date": "2018-05-02 05:02:13", "stars": 1.0, "text": "My boo bear and I came in tonight, and ordered for some organic nuggs and the crew members gave me and my sweetie pie the dirtiest look, I was shook! That is so disrespectful. Then it took a like 5 minutes for our food. And you won't believe what happened! our nuggs weren't vegan! How dare you do that to sweet little baby chickens! They are harmless and innocent. I hope all the animals you brutally murder and eat will haunt you.", "aspect_word": "crew, food, nuggs, animals", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.6925, 0.7026, 0.4958, 0.6344", "emotion": "fear, neutral, anger, fear, neutral" }, { "review_id": "9FRnBj_qgTuROpw10N_LkQ", "business_id": "jcnKA1gG7Tek_UT2zWBI6w", "user_id": "BmVwbsL8l0imz4slonyMaA", "date": "2021-06-12 01:38:23", "stars": 3.0, "text": "Now don't get me wrong about this review because I love me some Chick-fil-A and 90% of the time things are great here. I literally Is eating the same for a piece chicken strip meal with fries for about 6 months now but this time I didn't get what appeared to be chicken strips... A few of the strips were nearly almost the size of nuggets and not even crispy! What am I supposed to do with half soggy chicken strips?!? Now I have to put them in the oven to give them some life. The service was great as usual and the fries were fine, but I can't give more than three stars because of these chicken nuggets oops I mean chicken strips that have disappointed me today. I still love me some Chick-fil-A though so I'll probably be back next week lol", "aspect_word": "strip meal, fries, chicken strips, chicken, strips, service", "sentiment": "neu, neu, neg, neg, neu, pos, pos, neg, neg", "sentiment_score": "0.4273, 0.3746, 0.3936, 0.3875, 0.3181, 0.8566, 0.7327, 0.3465, 0.4704", "emotion": "joy, neutral, neutral, neutral, disgust, sadness, joy" }, { "review_id": "pYEsR2h9UYm4h8c0Jms0mg", "business_id": "jr1PQwG2r6je2WcdDJ9rNA", "user_id": "xhMschtYAWMwJNhBXzAkVA", "date": "2016-01-20 00:06:21", "stars": 1.0, "text": "I only eat pizza hut and this is my delivery store and quite frankly the only pizza hut reasonably close to me. This review and rating is for this location only.\n\nAfter ordering maybe 20-30 pizzas from this location it is the worst of the many i've been to. They are late constantly, they screw up the pizza to the point of inedible sometimes, they forget to cut it sometimes, they have completely incorrect orders sometimes, sometimes they knock too quietly to hear it and then leave, they close earlier than they're supposed to quite often. One time they sold me a pizza that was completely ruined and when I took it back the kid literally said to me \"how do we know that's ours?\" i had to wait for him to dig up my order while I wait around.\n\nMy point is if you can avoid this Pizza Hut do so. If you can't avoid it make sure you check every thing you do including tasting your pizza before you leave and checking everything they deliver to you.", "aspect_word": "pizza", "sentiment": "neg, neg, neu", "sentiment_score": "0.4651, 0.4026, 0.5071", "emotion": "surprise, neutral, disgust, surprise, neutral, neutral, neutral" }, { "review_id": "zazs1gcSQywitgGAmym6RA", "business_id": "JMTMEHc_x9iS-svSnPbX3w", "user_id": "qEC1HNvE1OLpykPStl4l_g", "date": "2014-09-09 05:02:30", "stars": 1.0, "text": "This is the worst experience I have ever had. Not only is my hair cut horrid I wasted my time and my money. I will never go back to any supercuts as long as I live! \nMy hair cut is horrible they dont even know how to do bangs. I recommend to everyone NEVER go there! I repeat NEVER! It feels like someone annihilated my hair. The worst mistake Ive made for my hair. :'(\n\nAlso I called ahead for 2 appointments and they told me to come in half an hour later for them both. My sister had to wait 1 hour and 10 minutes. Obviously she didnt get her hair cut after seeing the butchery done to my hair.", "aspect_word": "hair", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7150, 0.6928, 0.5266, 0.4065", "emotion": "disgust, fear, fear, neutral, neutral" }, { "review_id": "XpF3HsuJIuFVufHEMcZ5Rg", "business_id": "VkZD14n6tRtyZdOTaFugMg", "user_id": "zxUwqykP_6m47BpJUZYSoQ", "date": "2019-09-26 14:56:33", "stars": 4.0, "text": "I've been going to this CVS since I moved here 5 years ago. Up until this year it has been 4 stars. It seems overnight it has gone downhill. I don't think CVS cares about its customers or it's employees. Their A/C has been out since spring. My Rx are never ready when I ask even though the new system is supposed to be better. I don't blame the staff at this location. I blame corporate. There are other reasons I won't be going back. I'll miss the pharmacy staff but I'm not putting any more of my money into a company with policies and practices as ill conceived as CVS\n\nI've decided that, because of the outstanding staff at this CVS, especially the pharmacy, I'll upgrade my evaluation and continue to go there. They still don't have a/c but they are back on track with filling Rx on time.", "aspect_word": "employees, staff, policies", "sentiment": "neg, neg, neg, neg, pos", "sentiment_score": "0.6538, 0.7949, 0.3909, 0.4056, 0.7915", "emotion": "joy, neutral, surprise, neutral, neutral, neutral, anger, neutral, sadness, neutral, neutral" }, { "review_id": "gZMnr7_qP4yDDs9Bg80roQ", "business_id": "jcnKA1gG7Tek_UT2zWBI6w", "user_id": "5kcLlhJPLJL_GLwrAdbZAA", "date": "2021-08-20 17:15:03", "stars": 5.0, "text": "This is a very busy location, but they seem to really have their act together. Friendly, courteous servers and hosts make this restaurant a very enjoyable experience. Nice touches including people who walk around the room asking if you want your drink refilled or want your trash removed for you. Other fast food chains can learn a thing or two from Chick-Fil-A. I would say this is one of the better run Chick-Fil-As in the Philadelphia area.", "aspect_word": "servers, hosts, drink", "sentiment": "pos, pos, neu", "sentiment_score": "0.8391, 0.6859, 0.7602", "emotion": "neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "nrE2TNzH7xG3qw2_zhe-KA", "business_id": "0-2DF7wre9-4Y8PoQEaAcQ", "user_id": "I4eTqRHq93iElqq4f5istw", "date": "2017-08-05 16:47:55", "stars": 3.0, "text": "It's a CVS, and if you ever been to one, you know what to expect. The only reason I'm taking the time to write a review, is to say, if you are looking for inexpensive postcards, you can do better at the Publix right next door. Here they are 50 cents each. Next door at Publix 5 for a dollar! Score!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "qMAO_FfzdlVUoYeGa-Bjsw", "business_id": "03Z0iTZ29-Mh02OXE7sPBQ", "user_id": "-jRAuKIa3SsXIc9QLYI9Nw", "date": "2019-07-09 02:43:05", "stars": 1.0, "text": "Me and my family came here really hungry, the outside door happened to be locked so we tried to get in, but one of the workers said \"only drive through we are short staff\" When we clearly see costumers in the store. We didn't have a car for drive through, so we called my Aunt to come pick us up to order drive through. When we was making our order during the drive through the worker was already being rude to us, but we didn't mind. We went to our window my Aunt gave them the money for our order and we only got our Drinks nothing else, not even the receipt. The worker asked us to move up so we did but we never got our food, even the car behind us got their food. My sister came into the store questioning the workers about our order but everyone was ignoring her and being very negative. They did not want to help us but just laugh because we looked stupid. Took over an hour to get our order, and when we got home. My personal order, order number 11 was not in the bag. The completely forgot my order and now I'm hungry and get upset. These workers are very inefficient and very rude, I highly recommend this place to get rid of these workers and actually hire someone who can give respect to costumers. My whole family is very upset thank you very much.", "aspect_word": "workers, staff, worker, food", "sentiment": "neg, neg, neg, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.8625, 0.8697, 0.8314, 0.8101, 0.7031, 0.7007, 0.7484, 0.8549, 0.8017", "emotion": "neutral, anger, neutral, anger, neutral, neutral, anger, anger, anger, neutral" }, { "review_id": "KdlxRfwHFuXC9SIWJrBG3g", "business_id": "_4VrDSmqabnuqwaQlOI6-w", "user_id": "qySkAnnYcFlGO7rwcQHHMQ", "date": "2014-07-16 20:50:28", "stars": 3.0, "text": "I am moving away from chain restaurants as I am looking for a more unique experience that the chefs would present in their signature dishes. Overall for a good breakfast, IHOP can not be beat. They have the best pancakes I have yet to taste anywhere and that is what keeps me going back. \n\nService just like with most chain and franchise restaurants can be anywhere from terrible to nice. \n\nI have yet to see any IHOP offer a signature entree...so I am stepping up in class of facilities to dine at. However, I can reccommend this place for some good food and I still enjoy eating there when I am looking for a change.", "aspect_word": "chefs, dishes, breakfast, pancakes, Service, entree, food", "sentiment": "pos, pos, pos, pos, neg, neu, pos", "sentiment_score": "0.8584, 0.4233, 0.8724, 0.8599, 0.4098, 0.2999, 0.8468", "emotion": "neutral, fear, neutral, neutral, neutral, joy, neutral" }, { "review_id": "niQQV2qVc2Tyk_ak1YneGg", "business_id": "MYVWCT18urcDDPl7nJ5cFg", "user_id": "uJxT42ybvM2lDoZ5W03PTQ", "date": "2015-01-19 03:50:35", "stars": 1.0, "text": ".......WOW. This is literally the worst McDonald's in existence. There are no plugs anywhere, so this is an obvious problem. But there is not even a plug in the bathroom! The floors are pretty dirty but it won't kill you to walk on them, HOWEVER the place is very fucked up. It took MORE THEN 20 MINUTES to receive my order after paying. The wrap was cold like as though it had literally been refrigerated (for long enough to not be hot but not for long enough to taste like a cold salad would), and the burger patty *LITERALLY* tasted like cardboard. It tasted like they had left it out at room temperature until it started to taste bad, and then reheated it again after that, several times. The things were thrown extremely carelessly into the bag, the wrap was at the bottom, the (boxed) burger was on it's side on top of it, and the napkin was rolled up in a cylinder on the side of this. The \"onions on the side\" were in a box, and these were thrown in upside-down, after having forgotten them before I said something again.\n\n.....And most importantly, when I order the FOUR DOLLAR frozen drink on a whim, THEY DID NOT FILL THE CUP UP ALL THE WAY AND THEN REFUSED TO REFUND IT.\n\nI say we should stage a lynch mob burning of this building...", "aspect_word": "McDonald, floors, place, wrap, salad, burger patty, burger, napkin, onions, FOUR, DOLLAR, drink, CUP", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.5202, 0.7517, 0.5793, 0.6470, 0.5313, 0.4416, 0.4030, 0.3757, 0.2517, 0.3257, 0.3426, 0.2494, 0.3760, 0.4132, 0.3212", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, disgust, surprise, surprise, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "uYqFotJc52EJSper-KFhFg", "business_id": "huZCd1Ljh0F6SqD71WO_sw", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2008-08-22 17:58:39", "stars": 4.0, "text": "As far as fast food restaurants go, Chick-fil-A is all right in my book. The chicken strips and nuggets are always tender on the inside, with a crunchy, slightly salty coating of goodness on the outside. The fries are of the waffle variety, but you won't see Aunt Jemima around this neck of the woods. Barbecue sauce, honey mustard or ketchup will do just fine.\n\nYum.", "aspect_word": "chicken strips, nuggets, coating, fries, Barbecue, sauce, mustard, ketchup", "sentiment": "pos, pos, neg, neg, pos, pos, neu, neu, neu", "sentiment_score": "0.6157, 0.3683, 0.4487, 0.3680, 0.3980, 0.2995, 0.4160, 0.5339, 0.4097", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "FIDlVQgwcae_rlnbwJg5yA", "business_id": "QpfjE0s4HzHrsUXdqcXJVg", "user_id": "rUQ0uTP4lbqbEl7PGhCugA", "date": "2021-01-10 02:29:06", "stars": 4.0, "text": "Its always a good experience coming to the HD. While on the way to the depot to shop for a Door I had a back and fourth with Wifey about who she thought was the better Home Improvement Store, Home Depot or Lowes. For me its like splitting hairs. But as far as the best in town, its probably Home Depot. \n\nThis location has always given me good service. On this particular we got fantastic service from Dave. He was super helpful in helping us decide on a door. HD is lucky to have him.", "aspect_word": "location, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.4793, 0.7507, 0.7638", "emotion": "joy, surprise, anger, neutral, joy, neutral, joy, neutral" }, { "review_id": "ezIru-4IOa2y4ZQCUYALsw", "business_id": "VPCs741fTaDDGxtXe0Z1fg", "user_id": "6I6zQ1F_GYd3BBYndsoEIw", "date": "2020-03-01 16:18:34", "stars": 4.0, "text": "My boyfriend and I came here on a Saturday afternoon around 1:45 PM and it was very crowded haha. We were luckily able to swipe a table but many people were holding their trays of food waiting for a table to clear so please keep that in mind! I suggest having one person order while another can grab a table. We've been to many other shake shack locations and this one is just like all the others.\nBurgers were tender, juicy, and full of flavor. The fries were crispy and seasoned with the right amount of salt. The cheese we got with our cheese fries were a bit hard though maybe because it had been sitting there for a while. My 50/50 was the exact ratio of lemonade and iced tea. My boyfriend really enjoyed his shackmeister burger with fried shallots. \nWill be coming back again when we have a shake shack craving.", "aspect_word": "table, food waiting, Burgers, flavor, fries, cheese fries, lemonade, iced, tea, shackmeister, burger, shallots, shake", "sentiment": "neu, neu, neu, pos, pos, pos, pos, neu, neu, pos, neu, pos, neu, neu, pos, neu, neu", "sentiment_score": "0.5526, 0.5013, 0.5485, 0.6338, 0.2974, 0.5420, 0.6657, 0.5038, 0.3608, 0.3671, 0.3771, 0.2105, 0.4018, 0.2922, 0.2829, 0.3782, 0.3985", "emotion": "surprise, neutral, fear, neutral, neutral, neutral, neutral, joy, fear, neutral" }, { "review_id": "VqK1bY8euXCIK7KXlCDpag", "business_id": "yeTuU8u0aB1ujmofhDUGxg", "user_id": "h9sY745WqOCdd66Nt31HPw", "date": "2021-12-28 19:39:34", "stars": 4.0, "text": "We have been here several times but I never reviewed it. As far as Cracker Barrel's go, this one is fine. The staff is friendly enough and efficient. The food is standard Cracker Barrel comfort food. The restaurant looks clean and there is ample parking. It's one of those restaurants that is good when you are craving comfort food and a variety of menu items.", "aspect_word": "staff, food, parking, menu", "sentiment": "pos, pos, pos, pos, neu", "sentiment_score": "0.8067, 0.6177, 0.3695, 0.5262, 0.5713", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "__UkUNiv_awnKO-bQ7-7VA", "business_id": "7HznGpvXxOP3ILOvBxG8hg", "user_id": "uSW4S1CrdU0XkMyDZ-EQXA", "date": "2015-12-15 19:26:06", "stars": 4.0, "text": "I always forget that this is in the shopping center. That's only because it's tucked away in the corner of the parking lot. That's the only downside I have for this place. The coffee is always great especially in the early morning. The employees are super nice and if they see a little kid coming with their parents will give them free munchkins to make them behave because they are usually really hungry so that helps the parents a lot. The staff is always smiling and always very polite to the customers. Just a generally amazing Dunkin Donuts. It's next to the holiday shopping place so it's always pretty busy finding parking can be a pain in the butt and the drive thru is pretty narrow so take it easy there. One of the best Dunkins I found so far and I pass a bunch of them", "aspect_word": "coffee, employees, munchkins, staff, customers, parking, Dunkins", "sentiment": "pos, pos, neu, pos, pos, neg, pos", "sentiment_score": "0.7942, 0.8113, 0.2901, 0.7933, 0.4252, 0.4991, 0.4464", "emotion": "surprise, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "4Hip3eOjza_q9ikue6APVw", "business_id": "3966AOz9umKfzq7zi8dIJQ", "user_id": "2LINyz4Yl7aFlkInyL0KvA", "date": "2014-09-06 00:40:56", "stars": 1.0, "text": "I ordered online from this location and 15 minutes later received a call from the general manager telling me they don't deliver to my neighborhood after dark. It's 7:30 PM. I live in Franklin TN, a place where crime is hardly a problem.\n \nAdditionally, she told me it would take 3 days to credit back the money I paid them when my order was accepted. I wouldn't recommend risking an order with this shady pizza place.", "aspect_word": "general, manager, pizza place", "sentiment": "neg, neg, neg", "sentiment_score": "0.7467, 0.5990, 0.4798", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "4ZWXYliC7BJ0vWnVMRsegw", "business_id": "SF35XOX6vmx_NMzoQ7RLkw", "user_id": "45HBiJRXq-jDPsebm61LRA", "date": "2020-06-22 04:43:46", "stars": 1.0, "text": "Frustrated Saturday morning that they took my credit card at drive through and that I didn't get it back. I called that morning and had to leave a voicemail. No call back. I called that afternoon and the line was busy. A trip at the end of the day, well, it took them some looking, but after telling me they didn't have it, they found it. My fault for leaving without getting my card back. But let's hope for something better on the store's end.", "aspect_word": "line", "sentiment": "neg", "sentiment_score": "0.4518", "emotion": "anger, sadness, neutral, neutral, neutral" }, { "review_id": "cQWcbTfjZw1BZr3MXcfuzg", "business_id": "zaCX8VFkfunbp3yH60Zg_Q", "user_id": "ddyZOlsqfH0kRPJppJlocw", "date": "2016-02-11 00:41:39", "stars": 1.0, "text": "I dont know what it is about Louisiana and costumer service. Point blank its non existent. The rudest state i have ever visited. Especially from the women. There is no such thing as southern hospitality. I ordered a basic #7 and asked for ketchup 3 times. I am very polite i say please and thank you even if you are not. She threw the ketchup in my hands like i was hassling her. I am from out of town California to be exact. And i thought it was bad back home. Never again.", "aspect_word": "costumer, service, hospitality, ketchup", "sentiment": "neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.7384, 0.5839, 0.6916, 0.5150, 0.3758, 0.3483, 0.2233", "emotion": "neutral, disgust, neutral, neutral, neutral, disgust, neutral, surprise, neutral, neutral" }, { "review_id": "eQnsKPuseZcvsqoajwAbfA", "business_id": "-s1TSRhuQXh0RQJhaFB1vA", "user_id": "o66iBwIWxfWPypnqfrHVNw", "date": "2014-07-03 02:41:46", "stars": 4.0, "text": "Good to great service every time, order is right 95% of the time and when it isn't they give you free stuff. Food is fresh and delicious (fries are better than McDonald's in my opinion). Really understanding, hard-working, and decent people on the team. Lots of options to choose from and they're open 24 hours. They're considerate by asking people with big or slow orders to pull around. They can be a little slower than other places but I know the food will be right.\n\nStrictly from a drive thru point of view since I rarely go inside.\n\nGood food, good people, decent prices! Also best fries!", "aspect_word": "service, Food, fries, food, prices", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8920, 0.8049, 0.7703, 0.5003, 0.3718, 0.8378, 0.8378, 0.7807", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "u0SBVAMzSmkGX9Egm_EODw", "business_id": "88I_hsGjDXPs9uQKrGwq8Q", "user_id": "LIA7y3M1x7K54e-SBrfI5Q", "date": "2019-12-01 14:59:54", "stars": 1.0, "text": "I have been to this location a handful of times. Last night I sat in the drive thru for over 15 mins. If someone didn't pull up behind me, I would have backed out and left. The drive thru is one lane with one way in and out so I couldn't pull off. \n\nI sat at the speaker for at least 5 minutes before they said a word to me. Then I was stuck in line for 10 minutes. My food was messy, wet and stuck to the wrapper. I had the same problem the last time I was there. Last time I received hard taco instead of soft and lettuce on all my tacos when I asked for no lettuce on anything.", "aspect_word": "speaker, food, wrapper, taco, lettuce, tacos", "sentiment": "neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4220, 0.7736, 0.6017, 0.5140, 0.3697, 0.5699, 0.3340", "emotion": "neutral, neutral, fear, neutral, fear, fear, disgust, neutral, neutral" }, { "review_id": "xQl49hMs0MlJcsWwZKP55A", "business_id": "liwJYmEtWmWHcef_16kCTQ", "user_id": "-I8EJ1M69T6OZn2OmzhseA", "date": "2020-12-28 01:40:04", "stars": 1.0, "text": "Not sure what their Covid protocol is. But when a person is serving me food in a sleeveless shirt tank top. Not very sanitary. Not to mention my food wasn't even what I ordered. Maybe you should focus on doing your job and not playing jokes on the drive-through speaker.", "aspect_word": "food, speaker", "sentiment": "neu, neg, neu", "sentiment_score": "0.6185, 0.6102, 0.2756", "emotion": "neutral, disgust, neutral, neutral" }, { "review_id": "MT6eExd4pI2j5oSVwAj5bg", "business_id": "JOeBFyoy9qH8vq6UGTfoew", "user_id": "vbRKDQjl5vgmiTt2KhQJ0w", "date": "2008-06-20 22:02:00", "stars": 2.0, "text": "Ok. It's sad that I'll inevitably return.....because I love Subway. \nSubway to me is that ex-girlfriend that you call everytime you find yourself single again.... You want something and something comfortable and you know that you can go there and get what you want but you'll regret it later.\nI love Subway, at least, the idea of Subway. \nThis place is messy. It's always messy. How can there be people working here....no customers.... and yet the floor covered from front to back with....crumbly crumbs and stuff. The fountain drink area's sticky all over. The staff is indifferent (which is at least better than rude). But I'll be back. They know I will, cuz they don't mess up my order. And they know I love Subway.", "aspect_word": "place, people, customers, floor, fountain drink area, staff", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4663, 0.5149, 0.6482, 0.6244, 0.4789, 0.8939", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, joy, fear, neutral, neutral, neutral, neutral, joy, disgust, surprise, neutral, neutral, neutral, sadness, neutral, neutral, neutral, surprise, neutral, neutral, neutral, disgust, disgust, disgust, neutral, neutral, joy, neutral" }, { "review_id": "AJYwc2LqRgovu-9qCCWHmQ", "business_id": "2J9N_-l5DWk-QdklWim1sg", "user_id": "Z66KYst6RCeO6qetveQipw", "date": "2011-07-01 05:03:55", "stars": 5.0, "text": "The purpose of the review is two-fold. First, I needed a rental years ago while in school in St. Louis when my car was in the shop. My Insurance agent arranged the rental through Enterprise and I was pleased. The car was clean and the price was good.\n\nSecond, Enterprise now owns National and Alamo car rentals too. I recently rented from Alamo in Kahului, HI and had some problems. Please see my Alamo review for Kahului, HI. As a result, I was forced to deal with Alamo in Dallas. They were most difficult and so I reviewed them also-please see the review.\n\nEnterprise actually cares about customer satisfaction-a novel concept in today's high-pressure business environment. I promptly received a message from Kyle who is in customer service in St. Louis. He asked for an explanation, which I provided. He relayed my information to the risk management team and we were able to resolve the problem to my satisfaction. I had a complaint and I really had no idea if they would agree with me but the point was that the parent company took note of my complaint and at least listened.\n\nKyle-thanks for caring and listening. Next time I'm in St. Louis I'd like to shake your hand and take you out for a Ted Drewes!", "aspect_word": "price, management", "sentiment": "pos, neg", "sentiment_score": "0.6224, 0.2758", "emotion": "neutral, fear, joy, joy, neutral, sadness, neutral, sadness, neutral, neutral, surprise, neutral, neutral, joy, fear" }, { "review_id": "36zZL0vR70JzOKQ64zr7bg", "business_id": "5u98TGP6uBs-NO6m35exsQ", "user_id": "Pr367-u6vybE9IHv3sxvvA", "date": "2015-12-14 19:29:24", "stars": 3.0, "text": "Fast, stick to business yet friendly service here. \n\n8 out of 10 on drink consistency. My order is at least 2 allergy friendly drinks and maybe a croissant, \n\nThis location is at a busy corner intersection so it's a little harder to get in and out of but you can use the strip mall parking lot entrances to your advantage (if you are heading north on Glennwood, use the entrance by Barrelhouse rather than by the Starbucks/Carl's)", "aspect_word": "service, drink, drinks, Barrelhouse", "sentiment": "pos, neu, pos, neu", "sentiment_score": "0.8781, 0.6108, 0.3644, 0.4146", "emotion": "neutral, neutral, neutral" }, { "review_id": "m9UmuX38me8VdvFYtAbMnA", "business_id": "AJf_G2CKc1ZDC2NE4oj3rw", "user_id": "_LQC8vlAnNk6N8cHiXxUmQ", "date": "2015-05-14 12:58:58", "stars": 1.0, "text": "When I ordered from them last it took over 25 min and I still didn't have my food. Call restaurant and mgr said that I know we say we're freaky fast but 25 min isn't bad. He then said do you still want me to send your food or cancel your order. I said cancel my order my lunch break is over. I could of ordered a pizza in that amount of time. 25 min isn't fast on any planet. Emailed corporate never heard anything. Horrible company!!!!!", "aspect_word": "food, lunch, pizza, corporate, company", "sentiment": "neu, neu, neu, neu, neg, neg", "sentiment_score": "0.4233, 0.6850, 0.8191, 0.6319, 0.5913, 0.6947", "emotion": "surprise, neutral, sadness, surprise, surprise, anger, fear" }, { "review_id": "k4QFzlvenn9tKPCh_HZm6g", "business_id": "GVr0bsHTXEweh7O4yo7NAA", "user_id": "V9doxrjqG6S94V9WpHGr7w", "date": "2021-01-05 05:19:14", "stars": 5.0, "text": "You been to one Denny's you've been to them all? Wrong. \nIt's like any other breakfast joint? Wrong again.\n\nFeels a tad more spacious than the norm for one. We were a large group and were given the big corner booth. Two, the food was brought out to us fairly quick considering they were a full house, and considering our crew.\n\nIt was filling, no food complaints. The FOOD itself was like any other Denny's, but I like breakfast. Three, and most importantly, what made this restaurant stand out was the Service. The waitress, I wish I remembered her name went over and beyond. She was pleasant, attentive, even with the kiddos. \n\nThis kind of service is rare and greatly appreciated during our vacation.", "aspect_word": "breakfast, food, crew, FOOD, Service, waitress, service", "sentiment": "neu, neu, neg, neg, pos, neu, pos, pos, pos", "sentiment_score": "0.5227, 0.3904, 0.3630, 0.3766, 0.3584, 0.3960, 0.7332, 0.7783, 0.7863", "emotion": "surprise, neutral, surprise, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "RHlaOZQ3EKoJuZIGtMMipA", "business_id": "k5bldcjsOytNhNGpR_NxDw", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2014-06-15 16:37:04", "stars": 4.0, "text": "There are a couple of Dunkin' Donut stores between the NJ Turnpike Exit 3 off-ramp and the Walt Whitman Bridge on-ramp/approach. I like this one because it has a drive through and the person who operates it tends to be one who is polite and doesn't speak like they have marbles in their mouths. The line was very long this time and we got through quickly although the coffee was not the best this time.\n\nJust north of I-295 on the Black Horse Pike North/NJ Route 168.", "aspect_word": "line, coffee", "sentiment": "neg, neg", "sentiment_score": "0.5331, 0.3689", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "q9gvWOc1HcQWDCPkHO9_gA", "business_id": "3cQ0hV1i1BPsmYfgJrfogA", "user_id": "QHox27SokZ4nWVvA_a22Ww", "date": "2016-06-02 02:02:27", "stars": 1.0, "text": "This was actually the worse Dominos experience we've ever had. I don't know if we got gross, burnt pizza because one of the pies was free (rewards program) or if there are new people working at this location who just don't care. The pizza and cheesy bread was burnt, crust was completely dry, and the delivery was 20 minutes late. Had 2 bad experiences prior to this and submitted feedback those times as well with no recognition. I'm planning to get delivery from another location besides Lenola Rd next time..", "aspect_word": "Dominos, pizza, bread, crust, delivery", "sentiment": "neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6505, 0.6829, 0.7218, 0.5835, 0.7097, 0.6387, 0.4046", "emotion": "disgust, disgust, sadness, sadness, neutral, neutral" }, { "review_id": "CFo9Uh8KuilgMsM_F7uhPw", "business_id": "ZbeXT_9FFEwAgThUq4VsmA", "user_id": "qUbn1eBy7xPpkH4H45r5qg", "date": "2020-02-25 21:20:10", "stars": 2.0, "text": "I finally tried the Popeyes chicken sandwich. It was so greasy, yuck! I feel like it would probably be good if it wasn't soaked it all that grease. I ordered one sandwich with no pickles and one normal and they decided to just skip the pickles altogether. My fiance hates pickles but I love them and think of them as a necessity on a chicken sandwich so that was pretty upsetting. The wait was also pretty long at the drive thru and they didn't tell me to have a nice day. Thanks, but I'll stick with chick fil a.", "aspect_word": "Popeyes, chicken, sandwich, chicken sandwich, wait", "sentiment": "neu, neg, neu, neu, neu, neg", "sentiment_score": "0.2667, 0.3666, 0.3854, 0.6012, 0.4477, 0.8399", "emotion": "neutral, disgust, neutral, sadness, sadness, neutral" }, { "review_id": "UkaNUx-5KJde7B7EoVK4oA", "business_id": "0OjhzrjRBIjmmi3NKlu3eQ", "user_id": "OJdCXrmCW_sjJDF5iUql2w", "date": "2010-04-18 21:59:21", "stars": 4.0, "text": "When I travel, I usually try to avoid franchises in favor of local fare, but I have to admit, I was ecstatic to find Jersey Mike's here... quite by accident. I wasn't even hungry, but the find warranted a meal, so in I went.\n\nIf you're used to common boring sub sandwich fare from the big guys, have your paradigm reset at Jersey Mike's. It's old school, they slice the meats and cheeses right in front of you as you order. You choose your sub, fresh bread, toppings, and that's about it. Simple... delicious! They also have hot subs like cheesesteaks and such.\n\nI got the Italian. Very generous, cheap and delicious! Service here was great... efficient even during a lunch rush. Not much more to say, simple menu, genuine sub taste, great value... go go go!", "aspect_word": "meal, sub, sandwich, fare, meats, cheeses, bread, toppings, subs, cheesesteaks, Italian, Service, lunch, menu", "sentiment": "neu, neg, neu, neg, neu, neu, neu, pos, neu, pos, pos, neu, pos, pos, neu, pos, pos", "sentiment_score": "0.6317, 0.4328, 0.3106, 0.4600, 0.3765, 0.3354, 0.4936, 0.6495, 0.3282, 0.6801, 0.4527, 0.3487, 0.4603, 0.7273, 0.7433, 0.5198, 0.4826", "emotion": "joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, anger" }, { "review_id": "BFUYPqldz8W5cieZKPwGbA", "business_id": "R4eAWOt6Kz_rmo8B9FyG8g", "user_id": "pkXWe1exvh-aVqYupbiLGQ", "date": "2015-07-15 18:50:20", "stars": 4.0, "text": "This place gets a bad wrap! I'm a fan\n\nFirst off this place takes coupons... There are tons of coupons in the mail every week. \n\nYou can't expect a gourmet experience people! \n\nYou also have to remember that a majority of the workers are high school students. So you gotta cut them a little slack. At least they're out there working! Plus side this place has happy hour! for shakes! how can it go wrong? \n\nI always get the same thing. Mint shake and frisco melt. I learned from the waitress that you can use multiple coupons on the same trip. Does this make me sound cheap? too bad sometimes I am. Their burgers are decent as well and there are a lot to choose from. They have there own spice shaker on the tables and you should use that to completely cover your fries! it's so good. \n\nDepending on the number of people working that shift...your food will either be quick and out to your table or you will be waiting for a while... play candy crush to pass the time. OR better yet talk to the people you're eating with instead of playing on your phone. Remember it's cheap sit down food but it's good quality and that takes time. If you want something cheap and fast go to McDonalds.", "aspect_word": "wrap, workers, Mint, waitress, burgers, tables, fries, food, table, waiting, quality, McDonalds", "sentiment": "neg, neg, neg, neg, pos, neu, neu, neu, neu, neu, neu, pos, neu", "sentiment_score": "0.6427, 0.7146, 0.3716, 0.8469, 0.7333, 0.6379, 0.5293, 0.4927, 0.6216, 0.3123, 0.2978, 0.4123, 0.4876", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, fear, fear, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "YwUWP3T9QmmUoOq3YVI3xw", "business_id": "yVMAB2riPEJWl0imyK2Hlg", "user_id": "aG9OS6OrE8S62PSvhdWaPw", "date": "2019-01-31 15:57:56", "stars": 5.0, "text": "I work across the street from Jimmy Johns in the Fashion Mall, and I order from here quite frequently. Delivery drivers are always freaky fast! In fact most of the time it takes them 5 minutes from the moment i click confirm order to when it ends up in my hands. Delivery drivers are always so sweet and tell me to have a good day or just anything pleasant. Would absolutely recommend this location, please ignore these other reviews, some people just don't understand the struggle of working in food service.", "aspect_word": "Delivery, drivers, Delivery drivers, food service", "sentiment": "pos, neg, pos, neg", "sentiment_score": "0.5129, 0.2585, 0.4572, 0.4312", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "8P-u1cnm3KE6xEX94HEVkg", "business_id": "eW6h7J_Dm0ASFGfIa09x0A", "user_id": "Izigq3SiKVrU3p6bG7xgPg", "date": "2018-08-05 05:20:18", "stars": 5.0, "text": "This was my first time visiting a Waffle House. Our friend picked us up from the airport and since I had never been to Tennessee or Waffle House, we stopped at this one which was near our hotel. It looks a little dingy and dirty from the outside. Sitting down it was definitely a bit sticky, but what classic breakfast restaraunt isn't? It appeared as if we had arrived just after a small rush. This is a 24 hour spot and we went between midnight and 1am.\n\nOur waitress, Chelsey, was incredibly kind and hospitable. I told her it was my first time there and she was in disbelief! She brought me a waffle house hat and explained some favorites. I ordered the all star with biscuits and gravy since I hadn't eaten much after flying all day. My boyfriend also got food. Our experience was To Go, but she made sure we had a wonderful experience here while we waited. She is awesome!!!!! After a long, disappointing travel day it was just the perfect service experience.\n\nWe took our food back to the hotel and I seriously devoured it. I've never been to a chain breakfast spot that tasted so delicious. My waffle was sweet and perfectly cooked. The eggs were standard. The hashbrowns (i got with mushroom topping) were perfect. Biscuits and gravy were good. Even the wheat toast with jam was fantastic!!!!! She remembered to pack plenty of napkins, utensils, and spreads for us. I can honestly say this was a breakfast game changing experience. I only wish we had them closer to where I live!", "aspect_word": "breakfast, waitress, biscuits, gravy, food, service, waffle, eggs, hashbrowns, mushroom topping, Biscuits, wheat toast with jam, napkins, utensils, breakfast game", "sentiment": "neg, pos, pos, neu, neu, pos, neu, neu, pos, pos, pos, pos, neu, pos, pos, pos, pos, neu, neu, pos, neu", "sentiment_score": "0.3518, 0.7212, 0.3003, 0.2984, 0.5200, 0.4689, 0.5571, 0.3016, 0.7290, 0.3642, 0.5760, 0.4900, 0.4077, 0.6165, 0.3818, 0.4190, 0.3704, 0.3120, 0.2738, 0.2588, 0.4031", "emotion": "neutral, disgust, neutral, joy, surprise, neutral, neutral, joy, disgust, neutral, joy, neutral, neutral, neutral, joy, surprise" }, { "review_id": "GYHn1NNji7Jb49HKBLVK4Q", "business_id": "CW8J8eqHRErzNPROYDvSyQ", "user_id": "izBKViWdUdYWF2jdV1Ih3A", "date": "2014-12-23 02:59:22", "stars": 1.0, "text": "This restaurant is a disappointment. We went Sunday at 6:30pm, with a reservation. First, if you are senior citizens you will be seated at a table right next to the rest rooms. Second, you will be rushed through your dinner. The drinks were late. No bread plates. The salads arrived before we had barely 2 sips of our drinks. The entrees arrived while we were just halfway through our salads.\n\nThis was not a Saturday night, when bad service is to be expected.\n\nIt would appear that this chain does not respect senior diners; does not respect diners in general; does not employ experienced waitstaff; and probably is poorly managed at all levels. Unlike most restaurants, experienced waitstaff are not on duty on Sundays. \n\nThis restaurant is a training restaurant and they should not charge full prices.\n\nThe entire chain needs to train all their employees that patrons should not be prejudged.", "aspect_word": "reservation, dinner, drinks, bread plates, salads, entrees, service, waitstaff, prices, employees", "sentiment": "neu, neu, neu, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7460, 0.8671, 0.5927, 0.3573, 0.4912, 0.7786, 0.3793, 0.6693, 0.8635, 0.8734, 0.6067, 0.8493, 0.4752, 0.6474, 0.4941", "emotion": "sadness, surprise, neutral, anger, sadness, sadness, surprise, neutral, sadness, neutral, neutral" }, { "review_id": "-w3lCJsXKUqGEY-zLidf3w", "business_id": "d-5kMts7CzenaPgDzesQDg", "user_id": "TGwMTnMMmzDSOkCnITfU5A", "date": "2014-11-03 19:58:19", "stars": 1.0, "text": "We ordered online and the website had this tracker to let us see the progress of our order. The tracker said that the pizza was being delivered but it stayed that way for almost 45 minutes. We called them and they told us they couldn't deliver to our street because it was closed off (it was Halloween weekend), but they didn't bother to call us and let us know?? What the hell was the point of asking for a phone number on your website then? And if it's not being delivered, why lie to us on the website and say that it is?\n\nSo we walked down to the Dominos to pick up our pizza, which was not very hot anymore. It was a good thing I looked at my slice before biting into it because there was this long piece of blonde hair sticking out. Neither me nor any of the friends I was with are blonde. Totally lost my appetite.\n\nBasically, we spent over an hour in total waiting for a pizza that had hair in it. Yum.", "aspect_word": "pizza, Dominos, waiting", "sentiment": "neu, neu, neu, neg, neu", "sentiment_score": "0.5649, 0.4906, 0.7198, 0.4707, 0.6225", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "VoEtZaZAAg6xkNxy9NYvZQ", "business_id": "0B_Jz2FacRGu7eOTMuR9Fg", "user_id": "HPqD_nATHVuVjTyt0Rxatg", "date": "2018-09-05 20:48:27", "stars": 3.0, "text": "On one hand I'm not a fan of big chain pet stores. On the other there are two things I can find here at PetSmart that I just cannot find elsewhere or not on short notice. Two items I cannot live without from this store are the giant dogs beds and a giant bottle of dog shampoo. I swear nowhere else besides online stores sells a dog bed my Great Dane can fit on. When I need one I can walk in here and they always have them in stock. As for the shampoo I know lots of places sell dog shampoo. However none sell such a big bottle at such a great price. Keep in mind I have a Great Dane and his a big ole boy. I love the oatmeal shampoo by Top Paw!! This works best for my dog and it's pretty inexpensive. \nI know they have a lots of other products for dogs, cats, and fish, but I mainly shop here for these two specific items.", "aspect_word": "beds, shampoo, bed, price, oatmeal shampoo, fish", "sentiment": "neu, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.3188, 0.3265, 0.2747, 0.3708, 0.5230, 0.3577, 0.3849", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, surprise, neutral, joy, neutral, neutral" }, { "review_id": "qMgDwIeSxDSGqWeHzJ0PHA", "business_id": "wn0OpzwEjbOCamajxGBNGw", "user_id": "gVO3VZwCu54Otc7bUB33Mg", "date": "2016-05-21 18:35:54", "stars": 4.0, "text": "May 19, 2016 Friday - 12:15 PM for lunch\n3 Adults \n \nAtmosphere - 4 stars\nFood - 5 stars\nService - 4 stars \n\nBackground - A bite to eat during a break from the setup of the American Cancer Society's Relay for Life at McQueen High School.\n\nAtmosphere - Cookie cutter feel for another Jimmy John's.\n\nFood\n Drink - A fountain Coke, where the machine located it felt crowded.\n\n Lunch - I love capicola, and if a sub shop has it I am going to get. They have multiple subs with the ham and I picked the #9 the Italian Night Club. Eight inches of an awesome sub packed with Italian meats; genoa salami, Italian capicola, smoked ham. \n\nService - As I said I ordered the #9 and when I started to hand out the groups sub I was left #5 and not a #9. I brought the sub back to the register and they do make their subs freakily fast.\n\nFuture - Yes, this location or another one of the chains locations.", "aspect_word": "lunch, Atmosphere, Food, Service, Drink, fountain Coke, Lunch, subs, ham, sub, meats", "sentiment": "neu, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos, neu, neu, neu", "sentiment_score": "0.9024, 0.5619, 0.3388, 0.4654, 0.6374, 0.3274, 0.4751, 0.6837, 0.3807, 0.7434, 0.4824, 0.5737, 0.5226, 0.3899, 0.3602, 0.3347, 0.4965, 0.5221, 0.4813", "emotion": "neutral, fear, joy, neutral, joy, fear, neutral, neutral" }, { "review_id": "LjBKg1adQWkYQMgWrcmhdw", "business_id": "xg2BYY0tswiEDz2HvTRq2w", "user_id": "rpbUjRcQpnlQyc2fEXpB_w", "date": "2014-09-05 19:51:45", "stars": 1.0, "text": "McD is McD right? Actually no. This McD stands out because it is under par in a few ways. Was at this location this week to pick up a quick dinner. Bought the 20 piece nuggets and when it came time to choose the sauce (this is key!) I was told only 3 sauces. There are some 6 types of sauces and they limit you to just 3 sauces for a big 20 piece nugget set? I asked the gentleman taking my order if he was for real - yup. Additionally, the restaurant actually smelled bad and was not clean. The entrance was dirty and smelled foul. Regret going to this location especially since there's another McD down the road along City Ave.", "aspect_word": "McD, dinner, sauce, sauces, nugget, gentleman, restaurant, entrance", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.3797, 0.8270, 0.7349, 0.6248, 0.4911, 0.5566, 0.2525, 0.6686, 0.5883, 0.8138", "emotion": "surprise, neutral, neutral, neutral, neutral, disgust, disgust, neutral, neutral" }, { "review_id": "THHePHeE_czMs98_u9ITPw", "business_id": "C3gd3-6zUSUcCbnMOIdgxA", "user_id": "j33oNmDKsuicerZUp9w2Rg", "date": "2019-12-14 21:18:54", "stars": 5.0, "text": "So.... Way beyond time to update this review! They have gone from negative stars to 5 stars in my book! They are now happy to add as many veggies as you'd like with a smile on their face! They have become our go-to local subway as they know proper protocols for food allergies! As soon as I let them know we have food allergies they happily let me know that they will be doing a glove change and focus on the food item for my child with a food allergy! They don't make me feel rushed no matter how long the line may be! They have even made it a habit to ask if there are any peanut/nut or peanut oil allergies when you purchase their cookies! I'm happy they've turned things around and we look forward to our almost weekly trip to subway where my son can eat his meal worry free! Thank you for caring about your customers! My family appreciates it more than you know!", "aspect_word": "food, line, cookies, meal", "sentiment": "neu, neu, neg, neu, neu", "sentiment_score": "0.5549, 0.4012, 0.4202, 0.5848, 0.7162", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "9SFdH1YiDbqx4WE7SsYRNA", "business_id": "bYLEx3Al5ONUopUZ03aoiA", "user_id": "zFuCgAuMsomU1FMomDCHhQ", "date": "2013-04-17 23:38:36", "stars": 4.0, "text": "I've eaten at many Subways over the years and usually happy with the service and food for the price.\nThis Subway is located in a food court and food always looks fresh and fully stocked when standing in line to order. I've always had good service here and no complaints with the food. It looks like the same staff has been there forever and enjoy their work---at least pretend too anyway----\nThis is one of the better run stores in the chain", "aspect_word": "service, food, price, staff", "sentiment": "pos, pos, pos, neu, pos, pos, neu, pos", "sentiment_score": "0.8338, 0.6893, 0.4645, 0.5529, 0.6901, 0.8266, 0.3717, 0.7157", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "YWkzUli8VFt-Zh6AQ9Q8dg", "business_id": "9xywJ1otUCj1kjiUGHSJCg", "user_id": "60RKNAZwY5EUooJf624aKw", "date": "2012-11-04 17:19:39", "stars": 3.0, "text": "Pretty darned decent, especially for a chain. \n\nLove the freckled lemonade. It's pricey ($3.99) but unlimited, and they bring it to you again and again. \n\nOur service was good, though there were a couple times when the server forgot something or was a little delayed, but always did follow through. \n\nI started with the appetizer where you can pick one or two things from a list and they come with dipping sauce. I got sweet potato fries and cheese sticks with marinara and ranch. It came with marinara and sweet and spicy ketchup but I did get my ranch. The fries were great, and I actually really liked the ketchup, better than the marinara. The cheese sticks were just ok for me. \n\nI got a side salad too, which was standard. The ranch was good! \n\nMy husband enjoyed his burger and fries, and a beer shake. \n\nI felt horrible for the guy who had to clean up the booth behind us, which looked like a hurricane hit with milk and noodle everywhere from the kid who was there with his dad who couldn't control him... he actually exclaimed \"oh my God\" when he saw it :( \n\nWe left a good tip to try to make up for that!", "aspect_word": "freckled, lemonade, service, server, appetizer, dipping sauce, potato fries, sticks, marinara, ranch, ketchup, fries, cheese sticks, side salad, burger, beer shake, guy, booth, milk, noodle, tip", "sentiment": "pos, pos, pos, neg, neu, neu, pos, pos, neu, pos, neu, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neg, neu, neu, neu, pos", "sentiment_score": "0.3372, 0.5380, 0.8108, 0.8592, 0.4507, 0.3735, 0.4703, 0.3572, 0.3680, 0.3735, 0.3257, 0.6497, 0.3494, 0.4938, 0.7608, 0.6998, 0.3504, 0.3549, 0.4513, 0.3628, 0.5108, 0.3911, 0.3373, 0.4008, 0.7712, 0.3852, 0.3296, 0.3666, 0.4294", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, fear, neutral, neutral, surprise" }, { "review_id": "DIdT3daRx_9knOV-Gz-_QQ", "business_id": "uV3ryZ1m4wB18CtoeuOZGA", "user_id": "zF10BKjK4Lz9U_8Yqw28ww", "date": "2010-10-08 17:58:18", "stars": 4.0, "text": "When I was a kid, we never went to Waffle House because my mom was convinced that they were just for vagrants and truck drivers. Fortunately my Southern Girlfriend convinced me to try it.\n\nGranted, its not International House of Pancakes, but you are always sure to have a good meal, and do some wonderful people watching. Mom may have been right, but its worth it for the Waffles.", "aspect_word": "Pancakes, meal, Waffles", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.4012, 0.7951, 0.5502, 0.3944", "emotion": "surprise, neutral, neutral" }, { "review_id": "0V3LkiKsGlLBe1y8lsocbw", "business_id": "tyFuhfn1BDGHWpmwpkwBAQ", "user_id": "2-emzYMEFFSOcEBF6B-0NQ", "date": "2015-09-22 02:38:00", "stars": 5.0, "text": "No complaints.. the free air is the up to date unit that u select how much psi u need in ur tire once it reaches that amount it will beep. I've been to one where it was just air no pressure reading which was annoying.. only one entrance tho which is in the front.. no back entrance like other wawas", "aspect_word": "air", "sentiment": "pos", "sentiment_score": "0.5688", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "trOz4608zshTFy23oRU9_w", "business_id": "Z6Bqeiuv2J_UbpG6W2NHYw", "user_id": "D8Ks24eV5ZLNHBaegO750A", "date": "2016-07-20 18:17:59", "stars": 4.0, "text": "What's not to love about IHOP? If I ever feel I'm too good for IHOP, I'll know I've gotten too big for my britches in life. The food is consistent and affordable, and it's a fantastic treat weekend mornings (since the food is either super sweet, super rich, or both!). The rotating pancake special allows you to always try something new, making IHOP my favorite \"cheat\" spot when I want to indulge (birthday cake waffles? yes please. strawberry pancakes layered with cheesecake filling in between? absolutely!). It probably goes without saying that IHOP isn't great for vegan options, but is surprisingly accommodating for vegetarians. They'll let you substitute meats in the breakfast combos for extra eggs or hash browns. The service has always been fast (the servers are very used to working in a fast-paced environments). Naturally, weekend morning brunch is often packed, but the wait has never been more than 10-15 minutes. Love it!", "aspect_word": "food, pancake special, waffles, pancakes layered, cheesecake filling, meats, breakfast combos, hash browns, service, servers, environments, brunch, wait", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, neu, neg", "sentiment_score": "0.8471, 0.8191, 0.4248, 0.4495, 0.4301, 0.4834, 0.5268, 0.5943, 0.4700, 0.6155, 0.5309, 0.3920, 0.5001, 0.5962", "emotion": "neutral, joy, neutral, surprise, surprise, neutral, neutral, neutral, joy" }, { "review_id": "D7h_BnS3wJNSsNkdlz15ug", "business_id": "OIydtMJHVbQYiahH7a5rMw", "user_id": "MTr2dUp6PtLHxXSZeEsU8w", "date": "2017-12-08 23:58:41", "stars": 1.0, "text": "Currently waiting on 1 pizza and 1 order of breadstick that were ordered online. I get there and they said 15 more minutes after my estimated time. The restaurant It dirty looking. The phone has been ringing and didn't STOP the whole time I walked in. Some guy was playing with his lips and chin hair . No one is attentive to phone, people was waiting on their food. And their food was messed up too They messed up my order my pizza was warm not hot another driver took my breadsticks. So they find me so breadsticks. The lady at the counter said we left you're pizza in the oven because we got back up. Do you want me to make you a new oder of food . By then I had to go my kids was hungry so I didn't want them to have to wait.", "aspect_word": "pizza, breadstick, guy, waiting, food, driver, breadsticks, lady, counter", "sentiment": "neu, neu, neg, neg, neu, neg, neu, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.7173, 0.4307, 0.5809, 0.4071, 0.5470, 0.5633, 0.4594, 0.7372, 0.2902, 0.4647, 0.5396, 0.5681, 0.6874", "emotion": "neutral, surprise, sadness, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "p0DATpsfoB3AVXKV9Mby1w", "business_id": "RzuUOVjXuyG9b8DctqAgFQ", "user_id": "SE85OT0FKxeL28izk-5POg", "date": "2012-05-13 03:35:34", "stars": 3.0, "text": "I know. I'm reviewing a fast food chain restaurant. I have to say, out of all the fast food restaurants, Wendy's typically does not disappoint. \nI tempted fate by ordering the Baconator bacon cheeseburger. Eating this burger is like playing Russian roulette with your arteries. There are two quarter pound patties with two slices of cheese and as you can image....lots of bacon. There was grease dripping off the burger and the bun was a saturated. It was tasty!\nTheir fries are probably best in the market only second to McDonald's. I also like the fact that they serve fresh brewed iced tea and not that soda machine stuff. \nThe employees here were very friendly. I will probably tempt fate again next time I'm in town.", "aspect_word": "Baconator bacon cheeseburger, cheeseburger, burger, bacon, bun, fries, iced tea, employees", "sentiment": "neu, neu, neu, neu, neu, neu, neg, pos, pos, pos", "sentiment_score": "0.4473, 0.3909, 0.5795, 0.3606, 0.3474, 0.4064, 0.5730, 0.7835, 0.3674, 0.7790", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, joy, fear, neutral" }, { "review_id": "7DO56zuQK7flqIcxRBsv8Q", "business_id": "8bdrXvgQ3pkvR0bCTg_LDA", "user_id": "yUCShUD-Ng-ngQI_iDLt9A", "date": "2019-08-05 00:58:14", "stars": 1.0, "text": "I never expect much from a McDonalds trip but this place wins the award for the worst. On every trip they are unfriendly but it's super close so we still go back - but definitely not after last time. There was an employee directly next to the drive thru line washing his car with the stores cleaning products, blaring music so loud that it was hard to order, and he had all the restaurant doors open while he ran the hose out the door. We could clearly see flies leaving the dumpster and flying into the restaurant thru the doors he left open. I couldn't believe my eyes. To top it off the employees said ZERO words to me at both windows even after I said \"hello\" and \"have a great day\". Nuts", "aspect_word": "employee, products, music, doors, employees", "sentiment": "neg, neu, neg, neu, neg", "sentiment_score": "0.8172, 0.3392, 0.4510, 0.3523, 0.8445", "emotion": "disgust, surprise, surprise, neutral, sadness" }, { "review_id": "SleYKJlkK_EU3ErEfN6Ujg", "business_id": "n30cwtnOdHG6W5xe1O6KkA", "user_id": "qnjmp1H7fhv2aQgBcKgkpw", "date": "2017-01-30 17:14:19", "stars": 1.0, "text": "The owner, yes I mean the owner needs to get a handle on this place. How many chances does someone have to give this store before they get their act together. Poor customer service, especially at night. Cold food, the smell of marijuana coming from the back. I will never go in that store again.", "aspect_word": "owner, customer, service, food", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6993, 0.5679, 0.7267, 0.5924, 0.7134", "emotion": "neutral, surprise, sadness, disgust, neutral, neutral" }, { "review_id": "S_gXHV5xAbSioWKHXcKz8Q", "business_id": "3wgypcF1yQJSQYqgFkNLpQ", "user_id": "vALpp2IgoeeyiRoH1qRMuQ", "date": "2019-07-14 15:08:32", "stars": 3.0, "text": "So, I finally tried a Wingstop. It happened to embe raining and I lost my motivation for going into the Publix locates in the same parking lot as there were no close parking spots. Since WS is a chain/franchise I wasn't crazy about trying it, but I was pleasantly surprised by the 'made to order' options.\n\n3 stars because although I enjoy well seasoned food, 2 of the flavors were way too salty; Lemon Pepper and Cajun. I liked hickory BBQ the best. Also the bleu cheese was a little \"ranchy\" in flavor and the cheese chunks were very small.\n\nI liked the fries, but they are pretty greasy. I really loved the little corn cobs and wish I got more than one order for my whole family.\n\nI'd definitely come back to try the regular buffalo wings and other flavors when I'm in the mood for something not so healthy!", "aspect_word": "parking, food, flavors, Pepper, Cajun, BBQ, bleu, cheese, flavor, cheese chunks, fries, corn cobs, buffalo, wings", "sentiment": "neg, pos, pos, neu, neu, pos, neg, neg, neg, neg, pos, pos, pos, neu, neu", "sentiment_score": "0.4150, 0.7472, 0.3848, 0.2526, 0.2946, 0.2998, 0.3949, 0.2520, 0.5090, 0.5619, 0.6028, 0.4732, 0.4307, 0.3748, 0.3418", "emotion": "neutral, sadness, surprise, joy, disgust, joy, joy, neutral" }, { "review_id": "ZP_PuvwTCzOfnkpNlHFJfA", "business_id": "qoXv0ZkZBXDb4g_V-bqG-w", "user_id": "lG9Yr3s0LD8D2SK2VyB2OQ", "date": "2018-02-18 18:33:29", "stars": 2.0, "text": "The forgotten WalMart: always out of stock or restocking. Their parking lot by is very dim in the evening and that brings me to my point. We have gone in after 10:30 on a few occasions and it seems to be the same two folks working. There are a few others working in the back, but for the most part these folks are alone working the self check-out. For example, Friday we went and seen a movie and stopped at Wal Mart on the way home, it was approximately,10:30. There was one little old lady working the entire front of the store. Only 3 of self check-out were working and there were no lines open. Including us there were about 5 people in line and the poor woman was doing her best to help everyone and keep up. I think, in my opinion, these folks are vulnerable especially the older lady. We went this location last year at night and there was a bomb threat. This location has had more than a few shoplift and run incidents during the day, how much more vulnerable during the night. Maybe it's because this location, bring is so close to the highway or maybe it's because it's the lost Wal-Mart...... If a business that is open all night can't maintain it's quality, close it at respectful hour or pay your workers more so they will work these God forsakened hours...... That's my 2 cents worth.", "aspect_word": "stock, parking, lady, woman, workers", "sentiment": "neu, neg, neg, neg, neg", "sentiment_score": "0.4118, 0.7594, 0.4660, 0.4614, 0.2935", "emotion": "sadness, sadness, neutral, neutral, neutral, disgust, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "VGyUs8rljBZEytNbvgjjdw", "business_id": "kTnFZNMAzMkmWBd01k7qNA", "user_id": "mRqOKSc4DBuRPJ6BTv5UcA", "date": "2018-04-27 11:58:27", "stars": 4.0, "text": "We came here for a late night snack after seeing a movie at the local theater. \nThe inside of this Wendy's location is beautiful, compared to other locations I've been to. It's very modern and kind of cute, actually. \n\nWe got two burgers, and a vanilla frosty. Yum! \nI've never really had a bad experience at this Wendy's. The staff is friendly, and the order is always correct. And the fries are always hot!\n\nThe only downside about this location is that it can get busy, which is weird considering how quiet the area is, and how many other fast food places are around.", "aspect_word": "snack, burgers, staff, order, fries, area, food", "sentiment": "neu, neu, pos, pos, pos, neg, neu", "sentiment_score": "0.7223, 0.5100, 0.7733, 0.3695, 0.6819, 0.5412, 0.2984", "emotion": "neutral, joy, joy, neutral, neutral, surprise, neutral" }, { "review_id": "qNq-NOce5mdG4Y_uihAujA", "business_id": "Pqt6tUHarq5e312EtIgdgA", "user_id": "SHwZEy92lI-a8fQwr-UHWw", "date": "2019-10-21 21:31:09", "stars": 1.0, "text": "Worst Wendy's ever. I have NEVER had a positive experience. Sat in drive-thru for 10 minutes and there were no customers in line. I said the necessary \"hello'\" and still nothing. Drove around to an employee throwing receipts and other trash out of the drive-thru window and I asked if they were going to take my order. She yells at the window employee and asks why he isn't there, all while I hear nothing but laughing and yelling in the background. The guy comes to the window like I'm inconveniencing him. I said I wasn't going to get anything but y'all need to get it together. Shitty thing is that NO ONE will read this or do shit about it. I'm emailing customer service about this store but I will fart a rainbow if they do anything about it.", "aspect_word": "employee, guy, service", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7643, 0.3611, 0.7569, 0.4880", "emotion": "disgust, neutral, disgust, neutral, disgust, neutral" }, { "review_id": "lNQKUfXdG_R6khQZ4d8eIg", "business_id": "6V8DwSReNWuwGkQo7hJ_jQ", "user_id": "uQ9wcK8kj4ThtRuWQJNkUA", "date": "2016-06-16 04:16:20", "stars": 5.0, "text": "First let me begin by saying Allie was an EXCELLENT server. She wasn't wearing a name tag and the receipt said \"Allie\" on it, so I am assuming she was Allie lol. The server had a nose ring and she was a beautiful young girl. She was darker complexion but lemme say, shes so pretty (slay girl)!!!!!!! She was beautiful inside and out and her kindness just radiated throughout her expressions. \n\nWe came after a down pour and we were informed the place had lost power so things were running slow. Allie offered us chips on the house because we were gonna have to wait. We received our food and she was just so nice. She didn't pull any of that fake waitress crap and never faked a smile. She SO genuine and came off so real. Her customer service was beyond excellent. My entire table of four people was astounded of just how pleasant she was. We left a note on our receipt just telling her how wonderful she was. I have never received such kind service from someone who was just so willing to do anything. She didn't use the usual \"waitress voice\" and she didn't come off rehearsed. She was totally herself and was just on the ball about letting us know what was going on. Our food was amazing. I am so glad we decided to eat there that day. I hope management sees this somehow. You definitely have a winner on your team... She will go far in life with her attitude!!!!!", "aspect_word": "server, place, chips, food, waitress, customer, service, table, voice", "sentiment": "pos, neg, neg, neu, neu, neg, pos, pos, neu, pos, neg, neg, neg, pos", "sentiment_score": "0.4987, 0.4603, 0.4537, 0.4927, 0.5094, 0.8577, 0.6006, 0.3947, 0.4718, 0.4474, 0.6481, 0.2881, 0.2965, 0.6245", "emotion": "neutral, neutral, surprise, joy, neutral, joy, neutral, neutral, neutral, surprise, joy, surprise, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "Vgc3UsWTRsDbeuGZ40MDDw", "business_id": "6ixTweh-QM88GDrHTjegGA", "user_id": "JLW2uULP_Q1KXHhToNljcQ", "date": "2021-04-16 22:09:47", "stars": 4.0, "text": "It's always nice to go into a restaurant especially during Covid and see that they are actively adhering to Covid procedures the, The hostess was very attentive and we were able to be seated right away our waiter came over and he too was very attentive he explain some of the different specials some of the new drinks and provided game details on the appetizers our order was placed in our mail came out rather quickly nice hot and delicious I wouldn't expect anything less though of PF Chang's", "aspect_word": "hostess, waiter, drinks, appetizers", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.7292, 0.6265, 0.6280, 0.5983", "emotion": "joy" }, { "review_id": "owhgpNDs0E50pnDSuPbFXQ", "business_id": "X0vPZIkbUj22afBQz5-neA", "user_id": "q8bVb99MkJSIqq-TwUXRbQ", "date": "2021-11-24 18:35:06", "stars": 4.0, "text": "The burgers are always on point at Ford's Garage- but this time I tried their meatloaf and it was interesting. I was told it had brown gravy- but it also had the red sauce top under that brown gravy- a bit of conflict of tastes, but not bad. Crystin got pretzel sticks and the boys both got burgers. Even my niece got a cheeseburger. My drink though- wow, the Motor-jito was delicious! Not big enough, as I ordered 2 and they ran $10 each- ouch. I may need to attempt to recreate that drink at home. Our server checked on us throughout and the decor is fun as always.", "aspect_word": "burgers, meatloaf, gravy, sauce, cheeseburger, drink, jito, server, decor", "sentiment": "pos, pos, neg, neu, neg, neu, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.8059, 0.4900, 0.3083, 0.3273, 0.3069, 0.6677, 0.3902, 0.5349, 0.2626, 0.7061, 0.7197, 0.8085", "emotion": "surprise, neutral, neutral, surprise, neutral, joy, neutral" }, { "review_id": "ZEn_BG4reaPkAlt5WdXoJg", "business_id": "zAWIE3Tsvs82dW97OykxKw", "user_id": "O3GDQfMp6kSfo3cUkdZWLA", "date": "2016-09-07 19:24:56", "stars": 1.0, "text": "First time and last time!\n\nUnderstand they just opened in downtown Boise but the whole package doesn't work for me.\n\nFirst, so loud you can't hear each other speak. They are trying way too hard to create an atmosphere in my humble opinion. Noise kills any idea of having a business type lunch there.\n\nSecond, food is beyond bad. Ordered the crispy chicken wrap with a Caesar side salad. Cold flour tortilla with cold crispy chicken and a chemical type taste to the whole thing. Maybe it was the cleaning solvents from their new kitchen???? Dressing on the Caesar salad was worse than the worst off the shelf dressing in a supermarket. \n\nLemonade was ok and they kept the refills coming so they get one star for that and the fact that our server tried her best. \n\nWith so many good eating options in downtown Boise, there is no need to go back here!", "aspect_word": "package, atmosphere, lunch, food, chicken, wrap, Caesar side salad, flour tortilla, Dressing, Caesar salad, server", "sentiment": "neg, neg, neu, neg, neg, neu, neu, neg, neu, neg, neg, neg, pos", "sentiment_score": "0.5592, 0.6563, 0.5104, 0.6472, 0.2235, 0.3747, 0.4610, 0.3246, 0.2294, 0.4806, 0.4687, 0.3518, 0.4700", "emotion": "surprise, disgust, disgust, neutral, neutral, neutral" }, { "review_id": "U4-m05ulBRuLc10QhuXbcg", "business_id": "caMiK8Cu3BqixHSGzhJbEg", "user_id": "OHCTLyjBD6ScUoVD_6oPQg", "date": "2017-09-29 22:54:28", "stars": 1.0, "text": "KFC .... this is not against KFC. KFC isn't my favorite fast food drive through chicken place (in fact, if I made a list of my top ten, it'd be 11.) But this particular review is of this PARTICULAR KFC.\n\nMan. This place is the WORST. \n\n50% of the time the person on the speaker actually yells at you, or audibly rolls their eyes, or says \"No\" to requests. The nice ones ALWAYS explain they are understaffed and over worked. \n\nIf you arrive within 1 hour of closing, they are inevitably out of things they simply stopped cooking already. And, in case the name doesn't give it away, the thing they're least likely to have in stock is CHICKEN.\n\nWe once went and ordered an advertised meal for 8, that included two kinds of chicken, two sides and cookies. Every five minutes, the poor window waitress came to explain which new aspect of our order they didn't have, get a replacement order, then come back to tell us they were, sadly, also out of that. Literally, they were out of all original recipe, and baked chicken, all chicken strips, gravy -- which turned out fine because they were then out of mashed potatoes--green beans, corn, biscuits ... we ended up with a box of chicken wings (no breasts, no thighs, no legs), French fries and a dozen chocolate chip cookies -- because eventually they offered us cookies for every item they couldn't fulfill! And we still spent nearly $50.\n\nUntil they get their act together, I can't, in good conscience, recommend anyone try to eat there. It's ridiculous.", "aspect_word": "speaker, understaffed, stock, meal, chicken, sides, cookies, waitress, recipe, baked chicken, chicken strips, gravy, mashed potatoes, green beans, corn, biscuits, chicken wings, French fries, chocolate chip cookies", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4013, 0.7618, 0.3959, 0.8048, 0.3736, 0.3262, 0.4108, 0.8649, 0.3603, 0.3291, 0.4246, 0.4133, 0.3811, 0.3823, 0.4962, 0.5147, 0.4141, 0.4014, 0.3642, 0.5101", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "NLR_M54vFinjPq4fGl9Msg", "business_id": "nt95QoeVgDBXgZaF7K8p4w", "user_id": "1SoVmYr34eFhy1NcbZg69g", "date": "2016-01-05 19:38:58", "stars": 1.0, "text": "Horrible attitude and customer service. Had an employee double the day rate because of \"supply and demand\" for the day. I told him I could book through Expedia on my phone right then for the normal rate, and he said he \"simply wouldn't let the car go for less\" than the quoted doubled rate.\n\nI walked 10 minutes to Enterprise.", "aspect_word": "attitude, customer, service, employee, rate", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6765, 0.8108, 0.6118, 0.8404, 0.5067", "emotion": "fear, sadness, neutral, neutral, neutral" }, { "review_id": "O4kYY_77AxC3nOHxnc2HZQ", "business_id": "ZRWT2PcHvoi-iw_svIHBbA", "user_id": "xFoNdQVA8dHxd_mZBFA6Pw", "date": "2012-04-07 14:57:40", "stars": 4.0, "text": "Prescription drop off. \n \nOf course this is my first time dealing with then so I came here to drop off my slip and to get some soap lol. I go to the back and the young man at the window was a big help because he toled me it wuld be $57 even with insurance but he even informed me as to how I could get my prescription cheaper. I dropped it off and paid for my soap. It was my most helpful and peaceful trip to a Walgreens. \n\nI went back home called up the prescription deal thing and ended up finding out it went down to only $24. You now I went back a happy camper only always haveing to pay on $24 big ones. Thanks a bunch young pharmacist man!", "aspect_word": "Prescription, man, pharmacist", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.5266, 0.3893, 0.4690, 0.3919", "emotion": "neutral, fear, neutral, joy, surprise, joy" }, { "review_id": "d_xdOAB2ISr9-FX4DAgx3g", "business_id": "YElR0RVhbQtmH2NaOIUvng", "user_id": "8y-WgvkpiDOn2SpFY3RaDA", "date": "2013-01-13 22:02:21", "stars": 5.0, "text": "I came here once and these guys were great! My tire was completely flat one Saturday and, at first look, they thought I would need a new one. Steve (who was VERY helpful) initially told me the wait would be probably 5 hours because they were backed up. I understood and I left my car to be fixed. About two hours later they called back and said they didn't need to change the tire and they were able to fix the damaged area! When I came in, Steve told me not to worry about the cost and just sent me on my way! They have amazing customer service, were very professional, and honest about the services they were providing. Thanks Pep Boys!", "aspect_word": "wait, cost, customer, service, services", "sentiment": "neg, neg, pos, pos, pos", "sentiment_score": "0.7039, 0.4225, 0.7273, 0.4427, 0.7522", "emotion": "surprise, neutral, neutral, surprise, joy" }, { "review_id": "pz9Axkls2S3mNk1T-hLyQg", "business_id": "A6mvg7BufgYX-ghyULRScg", "user_id": "MmEYowrsA4j3K4gc9Th53g", "date": "2018-04-15 19:32:27", "stars": 4.0, "text": "If you've ever dealt with Chipotle's corporate office, you also know how much they truly care about the customer experience.\n\nIt is just too bad that most of their stores do not seem to take the same approach.\n\nThis location in Westchase actually does. It is clearly managed well, has capable employees and turns out a consistently good product.\n\nStore is always very clean, food tastes like it should and the line moves fast. It is usually a smaller line than other locations, which is also a good thing for those of us who frequent the Westchase area.", "aspect_word": "customer, employees, product, food, line", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.4116, 0.8044, 0.8153, 0.7010, 0.2886", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "G3GU4pbXJQfIMhhuF-Zghg", "business_id": "2ceJseysVj1LEp5SmVL9Jg", "user_id": "qiYB7TorQIlYLSNQCORK6A", "date": "2012-11-19 00:33:21", "stars": 4.0, "text": "This is one of those local stops on the way to work. It is basically like any dunkin donuts. However, in the mornings be prepared for long lines and waiting longer because of all the workers going there for their fix. For the most part I have always gotten great service and the food like any dunkin donuts is good. On occasion they have been out of certain breakfast items which I have wanted. Smaller parking lot and be careful in the lot because of the traffic through there can be crazy when busy and we all want to avoid an accident. Coffee has always been on point because some dunkin donuts either make them too sweet or not sweet enough. Good place to stop at when on break or on the way to work!", "aspect_word": "lines, service, food, donuts, breakfast", "sentiment": "neg, pos, pos, neu, neu", "sentiment_score": "0.3766, 0.8012, 0.7301, 0.3821, 0.5654", "emotion": "neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "73oEacIptko1B7S7IcYI6w", "business_id": "oa4bCkow1hrF6pqQCT6EGQ", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2015-10-13 21:49:17", "stars": 2.0, "text": "This McDonald's is located at the busy intersection of Rt 273 and US-13. Access to this restaurant lot is on two sides, so it hasn't proven to be difficult. I thought the food was about what one would expect for this fast food chain but it took a while for them to make it. Then again, this restaurant chain just started offering all-day breakfast, so getting used to the new ingredient inventory may be slowing them down a bit. What's annoying is they removed the sauce dispensers and the sweet tea hours before the restaurant was due to close and never replaced those amenities. I think they should keep refilling the sweet tea vat until at least the last hour of operation.", "aspect_word": "food, breakfast, inventory, sauce dispensers, tea, tea vat", "sentiment": "neg, neu, neu, neg, neu, neu", "sentiment_score": "0.3602, 0.5105, 0.3032, 0.3776, 0.4135, 0.4218", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0jx_VQSZHKEbz1k9tBHssw", "business_id": "mscz4X2p8eWO_KR8Uv6WFQ", "user_id": "O_8dLcm-JMcW6k68bANFog", "date": "2013-04-16 19:46:14", "stars": 1.0, "text": "DO NOT shop here. This store is disgusting. I bought a water pick for my son to help him keep his braces clean. When I got home I noticed the box had been taped shut. Opened it and water dripped out onto my hand. How GROSS. It was used....had been in someone else's mouth, and they put it back on the shelves. Quickly went and got my money back and will never step foot in this store again. Nasty. Bet they still put it back on the shelf.", "aspect_word": "water, shelves", "sentiment": "neu, neu", "sentiment_score": "0.3829, 0.4709", "emotion": "neutral, disgust, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "-kkLa7w7eLtgot-cUEiI5Q", "business_id": "aWQ2ObC8LoMCpl4w33mokg", "user_id": "GreCCaj5l1UL3JhaXqvt4g", "date": "2019-01-10 21:41:37", "stars": 1.0, "text": "I am here on my second visit to Starbucks \nI received a gift card for $25 dollars. \nBought a Stanley brand thermos. It is defective. \nFirst use. Half hour with hot coffee it was hot on the outside. Coffee barely warm. \nClerk put the wrong receipt in the bag. No other receipt but the cleared card transaction. Clerks and manager refuse to issue credit or exchange product EVEN THOUGH clerk remembers me. Won't go to this place again. I'm not asking for cash. Just equal exchange. Starbucks name is on the product. Owner needs to hire thinkers. Expect a letter and social media discussion. Is this worth $25 to you?", "aspect_word": "thermos, coffee, Clerk, Clerks, manager, clerk", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5076, 0.3219, 0.4371, 0.4527, 0.5373, 0.3119, 0.8623, 0.8130", "emotion": "joy, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "oM8gIR_mF347SKeWRwVfGg", "business_id": "0OjhzrjRBIjmmi3NKlu3eQ", "user_id": "9LUNSDYK3sPdRE2SewjP-w", "date": "2015-06-17 01:01:58", "stars": 1.0, "text": "I hate when a business closes before their posted time!!!!!!.\nThe manager either wants to grow sales or manage the business to a level where he/she can execute it .\n7:55 and closed on a Tuesday night. \nYour losss. I'll go to Subway and purchase the 7 Subs that I need for our office.", "aspect_word": "manager, Subs", "sentiment": "neg, neu", "sentiment_score": "0.7362, 0.4456", "emotion": "anger, sadness, sadness, neutral, neutral" }, { "review_id": "djP2rPxPH8kJtyC9Bd2eoQ", "business_id": "hyauJpfOzQsVEXFMaEtO2w", "user_id": "h2LtQ1s5X20d0yrdqUMJ0Q", "date": "2011-11-10 04:56:26", "stars": 2.0, "text": "I only went here because my friends bribed my niece and my former partner could only get their thin crust pizza when he visited NJ with me.\n\nBut I will say that this Pizza Hut is very clean. That being said, we arrived to no one on the floor. So we sat ourselves and waited for 10-15 minutes before anyone came out to see if there were customers. We were given menus. The server disappeared into the kitchen. 10-15 minutes later she came out for our drink orders. 10-15 minutes later (yup...get the pattern?? ;-) she came back with our drinks. Unfortunately people were still deciding on food. 10 minutes later (improvement!) she took our order. 20 minutes or more later it all started to come out in pieces. \n\nEverything was as we'd ordered it. We were eventually asked about refills. We eventually got the check. We eventually were able to pay. We eventually got our cards back. And our server was very nice throughout it all.\n\nThat being said, if I'm going to spend over $20 for pizza and spend more than 2 hours in a restaurant, I'll go some place a little more upscale.", "aspect_word": "crust, pizza, menus, server, kitchen, drink, drinks, food, refills, restaurant", "sentiment": "neg, neg, neu, neg, neu, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.3947, 0.2596, 0.7723, 0.8154, 0.6032, 0.7846, 0.8674, 0.7741, 0.3317, 0.5006, 0.7821, 0.4650", "emotion": "neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral, surprise, sadness, surprise, surprise, neutral, joy, neutral, neutral" }, { "review_id": "3mU-BTe2YKiHuxTH8WbRrQ", "business_id": "Rp-LsUkZrQhxvEGPe9nhoQ", "user_id": "dLTPIkmwK3Vgfrgm3_GJyg", "date": "2018-01-09 10:21:32", "stars": 4.0, "text": "This is the cleanest Subway around. I've many times walked in to see the main guy checking temps with a thermometer. Always a 99-100 health rating on the wall. Gals there are great and may be by the book but get your order fast. The only reason for not having 5 stars is the overcharging for the Subway Melt. It's a dollar cheaper down the road and I was told the last few years it only included 2 meats when I knew it didn't.", "aspect_word": "Subway, overcharging, meats", "sentiment": "pos, neg, neu, neu", "sentiment_score": "0.7560, 0.5283, 0.5216, 0.3867", "emotion": "neutral, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "_YEy6c-cn-qvgE7fwbgWeg", "business_id": "nTuw1aT5_TvDEmfPkjdLMg", "user_id": "C3iHXL9m_S6JGuVOiQIQsg", "date": "2018-12-30 17:30:00", "stars": 1.0, "text": "When they remodeled this location they should have hired a completely new staff. First, food was cold, sloppy manager did not care. Managers should look the part and tuck in their shirts and maybe have customer skills. My husbands waffle was stone cold, my omelette has sat under the light. Manager offered to put in microwave. I asked if he knew what happened to eggs when you microwave them, he just shrugged his shoulders. No offer to re fire. My sons hammy sandwich was just sad. No offers of refills. We had to wave the waitress down for coffee. It seems as if no one cares at all. The cashier was rude. When you spend over 40.00 for breakfast it should be at least hot. We will not be back or do I recommend this location.", "aspect_word": "staff, food, manager, Managers, waffle, omelette, Manager, microwave, hammy, waitress, coffee, cashier, breakfast", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.7369, 0.8105, 0.8899, 0.7252, 0.5440, 0.4836, 0.4373, 0.2985, 0.8313, 0.4376, 0.3486, 0.8675, 0.7102, 0.8745, 0.4887, 0.8130", "emotion": "neutral, disgust, neutral, anger, neutral, neutral, sadness, sadness, sadness, anger, neutral, neutral" }, { "review_id": "g9-ir3H3DiTYf74fVAn0Ug", "business_id": "MgRfmSdTlPnc8vlqVMsPvQ", "user_id": "YGlITSulOrR_cT_eEuaEVQ", "date": "2016-03-18 17:28:17", "stars": 4.0, "text": "Culver's was an interesting place! I am from out of town, but I saw their burgers on a favorite burger list once so I stopped. You order and they bring out the food and get you something if you need it. Super nice employees - do a nice job. Food was good! But I will say the burger was... maybe just a little but \"not hot\" and the cheese was cold so the whole thing was just a little off - taste was good - not amazing or memorable, just 4 star not 5. The very inside of the cheese curds was cold. I'm not trying to be picky, but some people talked about the amazing stringy cheese curds. They were good, but just OK. The fries were good. portions were as expected for the price, which was not bad... but don't expect a dollar or value burger. I think for two peoplw we spent 17$ with no ice cream. Super crowded, they must be on to something.", "aspect_word": "burgers, burger, food, employees, Food, cheese, taste, cheese curds, stringy, fries, portions, price, ice cream", "sentiment": "pos, pos, neu, pos, pos, neg, neg, neg, neg, pos, pos, pos, pos, neg, neu, neg", "sentiment_score": "0.5422, 0.4872, 0.5176, 0.8434, 0.7254, 0.4146, 0.6806, 0.4323, 0.3865, 0.5938, 0.5364, 0.6341, 0.5607, 0.3723, 0.4874, 0.3345", "emotion": "surprise, neutral, joy, joy, neutral, neutral, disgust, neutral, neutral, joy, neutral, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "tU39WVH7sy-qMkJ7Fvk8Cw", "business_id": "2YanqRyvO7nzfwi2SPQa7w", "user_id": "SFIFCanAYs8sOXfSHzaHxg", "date": "2017-07-07 06:26:10", "stars": 2.0, "text": "I stopped here to grab a quick bite before I came to work. And I was hoping to be in and out but that wasn't the case. Drive thru was not busy but it took forever for me to pay for my food and to receive my food. The food was decent but the customer service was just very slow.", "aspect_word": "food, customer, service", "sentiment": "neu, neu, pos, neg, neg", "sentiment_score": "0.7754, 0.7863, 0.4336, 0.7793, 0.4679", "emotion": "neutral, neutral" }, { "review_id": "R-4BiRlgClygemFD_2IFyg", "business_id": "bbm5_njEZyw68E7UUY0xgQ", "user_id": "QMhZmSiVpVntaFi0igotWg", "date": "2010-08-16 16:36:06", "stars": 3.0, "text": "I almost feel bad putting this place down. Almost.\n\nI agree with most of the previous posters: the food is good, the prices are fair, and for a chain restaraunt it ain't all that bad.\n\nTo me, service is a big part of the dining experience. Maybe the wait staff is overworked or maybe the management doesn't give a hoot about the service. I have no idea. I do know that the few times I have been here the place was not crowded. The servers couldn't wait to get away from the table:\n\"we'd also like a...wait...where did he go?!?\"\n*waiter ninja vanishes*\n\nEach time I've been here I ask for extra napkins. You get one when you sit down. 1 napkin does not work for 1 big burger and finger foods. The Shroom Burger was juicy and soaked through the burger diaper. My friends seemed to have the same problem. I asked for extra napkins for the table---We recieved 1 more. This happened to each dining experience. After the burger arrived the waiter did not come back until they were ready to bring the check. Asking for a shake to go was like pulling teeth. \n\nSo much for bottomless steak fries---I guess they disappear so they don't have to bring you more fries.\n\n\nIn Summary: Good food, poor service, napkin nazi's", "aspect_word": "food, prices, service, dining, wait staff, management, servers, table, waiter, burger, foods, check, shake, steak, fries", "sentiment": "pos, pos, neg, neu, neg, neg, neg, neg, neu, neg, neu, neu, neu, neu, neu, neu, neg, neu, neu, neg, neg, neu, pos, neg", "sentiment_score": "0.8547, 0.7986, 0.5954, 0.6040, 0.6996, 0.8482, 0.7676, 0.9044, 0.5835, 0.4981, 0.5239, 0.3152, 0.5022, 0.5924, 0.6254, 0.6591, 0.8252, 0.3993, 0.3958, 0.5446, 0.3124, 0.5777, 0.3487, 0.7549", "emotion": "sadness, neutral, joy, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, disgust, neutral, neutral, neutral, neutral, fear, neutral, disgust" }, { "review_id": "D6I1jnvlOTrpYq8252tIzw", "business_id": "efVCzhiCt7bnlWzQyQlYYw", "user_id": "HvEKsM6g7iPApZakhvcmYg", "date": "2013-05-30 08:38:20", "stars": 2.0, "text": "This is the closest McDonalds to my home in Sparks, so I've ordered from the drive thru several times. Almost every other time, they manage to mess up my order. Don't get me wrong, the employees are nice and friendly. However, I honestly think that someone in the back doesn't know how to read (or chooses not to). \n\nExamples of how they've messed up my orders (each during different occasions):\n- I ordered a GRILLED chicken sandwich. They gave me crispy. \n- I ordered fries with NO SALT. They give me extra salty fries\n- I ordered a McGriddle, and they give me a McMuffin!! (Grrr) \n- I ordered a low-fat italian dressing for my salad. They gave me caesar dressing.\n\n\nTIP: If you order from the drive thru, make sure to check your order before you leave.", "aspect_word": "employees, GRILLED chicken sandwich, fries, McGriddle, McMuffin, fat, italian dressing, salad, dressing", "sentiment": "pos, neu, neu, neg, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.7571, 0.2744, 0.3956, 0.5716, 0.4826, 0.6029, 0.4636, 0.3566, 0.7546, 0.4753", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "pPk7RfbPd4AamWdIMj2b9A", "business_id": "cRajtxYWcn1lIw7ec2vzig", "user_id": "GJv1yf_IhUZqpDjFr86DmA", "date": "2011-06-12 06:58:03", "stars": 2.0, "text": "What kind of post office doesn't have a machine to buy postage? Seriously. I fought my way through Bayou Boogaloo traffic to get into the driveway of this post office, so I could park briefly and buy postage. Much to my chagrin, there was no postage for sale. Gah. \n\nNot a fan. Sorry.", "aspect_word": "postage", "sentiment": "neu, neu, neu", "sentiment_score": "0.6010, 0.4754, 0.3670", "emotion": "surprise, fear, sadness, disgust, sadness, sadness, neutral" }, { "review_id": "yC8lpSflyCBWxek6vxTSnA", "business_id": "vnB_NyVjpp705jDEypH2vA", "user_id": "sG9dTFp2WwWbRJVjj5gH2w", "date": "2018-01-09 20:11:07", "stars": 1.0, "text": "I patronize Subway restaurants at least twice a month, but sadly I do what I can to distance myself from this location. And its the closest one to where I live! I don't know if its one person or family that has owned this location for several years now, but each time I come in here I get rude service...straight up. Same goes for the other location he (or they) owns, which is the Subway inside Wal-Mart- just within walking distance. \n\nI'm not a demanding customer, or picky one that likes specialized sandwiches in my own way; I just go for the basic with a few veggie and sauce toppings. I ate here last week (as much as I didn't want to but did anyway) just ten minutes before they closed at 9, and they kicked me out so I can eat my sandwich out in the 10-degree cold. Yes, I know it was my own fault that I didn't see the \"Hours\" sign but it would've been nice if the white male or Asian woman (who were both unfriendly) to say, \"Just a heads up, we'll be closing soon...\". I've written to Subway twice about this location, but so far the company has yet to get back to me. Honestly I don't see how this man or family still is owning and operating a Subway restaurant. Maybe he should put that picture of him and Jared back on the wall....", "aspect_word": "service, Subway, customer, sandwiches, veggie, sauce toppings, sandwich, Hours, male, woman, man", "sentiment": "neg, neu, neg, neu, neu, neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.8364, 0.4357, 0.6016, 0.4863, 0.4394, 0.4733, 0.7130, 0.3545, 0.5882, 0.3791, 0.6031, 0.5629", "emotion": "sadness, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "bKkXMMVi7gEe7QL2rnu66Q", "business_id": "S2f17_R3I2CXculeMDZAig", "user_id": "S1-cbVcXw7PsW1GGl1H-xg", "date": "2017-09-09 15:28:49", "stars": 1.0, "text": "Not fast food 20 min and Diet Coke was not diet. Ugg. They are super slow yet employees are chowing down in the dining room yucking it up. All we wanted was a Diet Coke and hash browns . When I ran inside they looked at me like I was out of line, or worse...", "aspect_word": "food, Coke, employees, dining, Diet, hash browns", "sentiment": "neg, neg, neg, neu, neu, neu", "sentiment_score": "0.4272, 0.3314, 0.8455, 0.6995, 0.4813, 0.4472", "emotion": "neutral, disgust, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "aDFCyodwcdiYtCPmdOHhww", "business_id": "lF7Zn9GNg0wMpM5g5kWdBw", "user_id": "9j6n3SaUr0dWbKfjiai_bw", "date": "2019-08-04 20:45:33", "stars": 1.0, "text": "If I could give them no stars I would! The attitude of the two girls working the Sunday lunch time are horrible. When I show them the dried bread they tell me it's not dry and baked today, But she is not arguing with me. REALLY! Then I ask for the manager and I'm told she is not available to speak to me. Next thing I know I'm getting some of my money shoved at me and a sharp \"have a nice day\"!OMG all I wanted was another sandwich and she tells me this is what the manager said to do. Never going back to my neighborhood Subway.\nDoes anyone care about customer service anymore?", "aspect_word": "attitude, lunch, bread, manager, sandwich, customer, service", "sentiment": "neg, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.6864, 0.6110, 0.3483, 0.8442, 0.6735, 0.8136, 0.4769, 0.5558", "emotion": "disgust, neutral, surprise, surprise" }, { "review_id": "jZyIzIlxXus6LXZhh8EovQ", "business_id": "k6B7HwVSZ_xXbJWX0JxATQ", "user_id": "AaJ9d4OrFmgc4S_U2QiSZg", "date": "2013-12-16 20:46:43", "stars": 5.0, "text": "The UPS Stores offers copying, packing & shipping, and small business services to the residents in their nearby communities. This particular UPS store is located in the big Publix shopping center along Gunn Highway (across from Sickles High School), and they have provided a business mailing address for my consulting firm for several years.\n\nThe store is open Mon - Fri from 7am - 6pm, as well as Saturdays from 10am - 2pm but they also provide their mailbox holders with a front door key so that you can access your mailbox after hours. They receive US Postal mail on a daily basis and have that sitting in your box by mid-afternoon. Since your are provided with a real mailing address instead of just a PO Box, the store will also accept packages from the various shipping companies on your behalf - and they will send an email to let you know that they have you package ready for pickup.\n\nFor small business owners they offer notary services, copying and faxing, as well as a variety of printing, binding, packing & shipping, office supplies, and promotional products services. For the average consumer you can also use all of the services mentioned above, and many people are bringing in their Christmas gifts to be packed and shipped through UPS.\n\nI've been a big fan of the UPS stores for many years, and appreciate having this store located in an area that I frequent on a daily basis.", "aspect_word": "door", "sentiment": "neu", "sentiment_score": "0.3578", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "Sm8RvDHxrWFiOb8SfSUjNA", "business_id": "OEzYP44ER97a1hi4LgR6bA", "user_id": "RVLIIWzrsmZEGSU08feSQA", "date": "2008-06-27 04:23:09", "stars": 3.0, "text": "So super commercial and not very authentic at all. But when in the burbs, I shoot by this place to get a quick fat attack.\n\nIn Springfield it's the next block down from Starbucks on Baltimore Pike. Lots of parking available.\n\nI dunno but everytime I go there its like a ghost town, missing the tumble weed. No one there at all. \n\nI usually get the shredded beef burrito, with black peans, habanero sauce, cheese and sour cream. Shut up, I know. But it's a guilty pleasure of mine. After I finish that, I'm almost comatose and mostly dragging ass for a couple hours. That's why when I'm in the mood for Qdoba, I'm usually chilling in the burbs with the relatives and not really out and about, so who cares. \n\nDon't go here if you want authenticity. But if you want decent burritos, quesadillas and basics like that, it's ok.", "aspect_word": "parking, burrito, peans, habanero sauce, cheese, cream, burritos, quesadillas", "sentiment": "neg, neu, neu, neu, neu, neu, neu, pos, neu, pos, neg, neu", "sentiment_score": "0.3160, 0.3513, 0.3808, 0.4843, 0.3071, 0.3825, 0.3519, 0.2550, 0.3802, 0.2050, 0.1993, 0.2830", "emotion": "neutral, surprise, fear, neutral, joy, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "sx8MRvYppTqV_KNmjlbHSQ", "business_id": "fWYM3WJKRHIheHKw9JsqyQ", "user_id": "5tXRxr4T24Awl7vjyCvIcQ", "date": "2015-01-29 03:40:58", "stars": 4.0, "text": "So drugstore visits are usually in my F-Uggs, yoga pants, and a ginormous sweater looking real fine. What's great is THIS drugstore is the mecca for college students who look exactly like this so I blend real well. \n\nThe parking for this Walgreens stinks during the day since they're like 7 businesses all vying for parking in this lot, but come 8:30pm on a Wednesday, you'll definitely find a spot. There's nearly always a homeless person outside of this location but I feel like that's average for New Orleans drugstores, just wear your sunglasses till you get through the beepy things, and don't forget to put them back on as you exit. \n\nI've nearly never waited in line at this Walgreens, and I feel like I can get in and get out (pending parking, of course). They don't have beaucoup sales, nor do they have Ginger Ale (today), but for the most part, I've found what I needed in this Walgreens. So while it could be an A-OK, It's getting a Yay! I'm a fan. for no line and the ability to wear my near pajamas with confidence.", "aspect_word": "sales, Ginger Ale, line", "sentiment": "neg, neu, neg", "sentiment_score": "0.2241, 0.2840, 0.3068", "emotion": "joy, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "n23nSAV5dOLdESqimUleTg", "business_id": "D2FM5e2iKK5hBK1UsL4YpA", "user_id": "qcf3A5mtPntTmmSfADo6tg", "date": "2018-01-24 16:28:05", "stars": 4.0, "text": "Its a greasy spoon diner. Have low expectations then be surprised if they are exceeded. Do not have high expectations and then be let down. Waffle Houses in general best when under the influence. But, I came here with a friend who was visiting from out of town with her daughter. My friend had experienced the Waffle House on a previous visit, but her daughter had not. So we came.\n\nThe parking lot was fairly empty, but it was the middle of the day during the week. So, the restaurant was clean, which is not typical during peak times. The food was hot and fresh. Waffles, bacon, eggs, orange juice, coffee and coke were all passed around. It hit the spot intended and we walked away happy.", "aspect_word": "Houses, House, parking, food, Waffles, bacon, juice, coffee", "sentiment": "neu, neu, neg, pos, pos, neu, neu, neu", "sentiment_score": "0.3713, 0.4445, 0.6050, 0.7256, 0.3982, 0.3643, 0.4152, 0.4545", "emotion": "joy, surprise, sadness, neutral, neutral, sadness, neutral, joy, neutral, joy, neutral" }, { "review_id": "_rT8jgBY2irJJL8PhoPlRg", "business_id": "3-G16lOq1sbZf-SDKGxVwA", "user_id": "OxyjgXrfo5iHgxSJ-O2t6w", "date": "2018-10-17 16:40:21", "stars": 3.0, "text": "It's a ham sandwich. Not much to see here. Order it in advance because the ingredients are generally to cold to eat immediately (gift and a curse). \n\nAlso, they gave me shit once because I wanted bread, then lettuce, THEN tomato to avoid the soggy bread. The GM apparently gets fired up about that", "aspect_word": "ham sandwich, ingredients, bread", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.5074, 0.8220, 0.6845, 0.8861", "emotion": "neutral, disgust, neutral" }, { "review_id": "MywY1AJOZVxcMdeyRI4Uiw", "business_id": "dn7fj6iePzwnvyhtNmiTrg", "user_id": "1kVjDa0lupEe5uhnj28sdw", "date": "2015-05-24 02:23:09", "stars": 2.0, "text": "They have the major things that any other Wawa has. Not always as clean however and some of the employees are rude. The parking lot is small and RIDICULOUS getting in and out of. You can absolutely forget turning left to get out of the parking lot. Your best bet is to make a right back on Rhawn Street and circle back if you need to.", "aspect_word": "employees, parking", "sentiment": "neg, neg, neg", "sentiment_score": "0.8886, 0.7172, 0.4606", "emotion": "neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "Q6nS-qdE0sU-Q5qZq8_XnA", "business_id": "EzhRlsTdACV60rOgrGYyqA", "user_id": "35PxPiKCmOBmRkH7_KJFMg", "date": "2016-06-30 06:03:46", "stars": 2.0, "text": "I should have known better to not get my hopes up, but hey, this is Santa Barbara. I thought my dining experience would have been a BIT better than it was. \n\nMy group arrived here around 2 PM. Now, this is a huge restaurant and was empty, except for a few other groups. We were seated in the very middle of the restaurant, right in front of the kitchen area (where the grill area is). I almost asked to be moved, but didn't. And, should have. \n\nOur unfriendly server took our food order, and things were running smoothly. UNTIL: an employee in the kitchen area (a few feet from our group, IF THAT) BEGAN SWEEPING. With a broom, sweeping ALL OVER and around the entire floor area (where they were standing. Oh, and WHERE ALL THE FOOD IS!) I threw up in my mouth a little bit. \n\nWe got our food shortly thereafter, my group seemed to enjoy their food. I had 1/2 a Roasted Turkey sandwich, and ate a few bites of it until I found a hair in it. And, it wasn't mine. \n\nI won't be back. I wouldn't suggest it to you, either.", "aspect_word": "dining, kitchen area, grill area, server, food, employee, FOOD, Roasted Turkey sandwich, bites", "sentiment": "neu, neu, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4003, 0.5515, 0.6048, 0.8978, 0.7680, 0.7838, 0.4787, 0.3474, 0.7058, 0.5838, 0.3301, 0.4181", "emotion": "surprise, surprise, sadness, neutral, disgust, disgust, surprise, joy, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "hOkj5WiBG4st06ecCYvvnw", "business_id": "5mfbqMGaexZBtjLOtF9usA", "user_id": "b8_mA3qesSZoTYmf-zA2_A", "date": "2018-10-11 09:27:50", "stars": 1.0, "text": "I agree with Paul M. Worst franchise location in the region. Every time I go morning or night service is incredibly slow. Yesterday there was the usual long line at the drive thru so I went inside. Only 1 person in front of me. Stood over 15 minutes after my order waiting for a fish sandwich. Watched 2 guys make each order one at a time. Ok so they try to avoid waste by cooking on demand, at least the food is fresh and hot always, right? WRONG! Again I get a stale bun with a room temperature sandwich!! Of course by then I am on the road and have no time to go back and complain. This has happened a half dozen times over the past year. No more. It's conveniently on my way to work but I refuse to go there ever again. I'll detour to another location or eat elsewhere from now on.", "aspect_word": "service, line, fish sandwich, cooking, food, bun, temperature sandwich", "sentiment": "neg, neg, neu, neg, pos, neg, neu", "sentiment_score": "0.8657, 0.6507, 0.5951, 0.3618, 0.6059, 0.6058, 0.2675", "emotion": "neutral, disgust, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "5t3TiWqQADKksXYySmUmrw", "business_id": "UT5wPDc8jfdrUi5NNNnToQ", "user_id": "unziH0ILrY57aC8aML5fCA", "date": "2012-10-16 23:16:25", "stars": 1.0, "text": "Absolute, total RIP-OFF artists!!! Used the lure of \"$99.00 Complete Service\" and after an hour inspection, came back with a \"$775.00\" estimate (seems like a common number among the reviews here)!\nThe \"manager\" ran through the paperwork and told me the pads needed to be replaced (duh) and the rotors were too glazed and warped and needed to be turned, and that one of the rear caliper pistons was stuck and the whole caliper needed to be replaced.\nThe only reason we went in was because we happened to be in Reno and for $99.00, it would be worth having them do it.\nBut $775? No way!\nI'm handy enough to do a full service myself, so I ordered (Advance Auto parts) a set of Wagner Platinum pads, a caliper rebuild kit and brake fluid. I got a 20% discount on the order, free shipping and a $50 gift card to use later, so all told, the parts cost $60.00.\nIt took just over an hour to do the full replacement of the pads, rebuild the caliper and change the fluid. \nThe rotors are all fine and are at 80% of their OEM dimensions. A light cleaning with Scotchbrite pads and everything is perfect!\nI cannot stress enough that Just Brakes, is Just Shady and should not be patronized!", "aspect_word": "Service, manager, rotors, service, fluid, Scotchbrite, Brakes", "sentiment": "pos, neg, neg, pos, neu, neu, neg", "sentiment_score": "0.5621, 0.6383, 0.3850, 0.4023, 0.2745, 0.2868, 0.2514", "emotion": "neutral, surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "LBmeBELAaj9XaOLcgOVDsA", "business_id": "fVUurZgbWXzp2QzDzJzmpA", "user_id": "cvgb6avLWd7VIaEK_v1gKQ", "date": "2021-01-21 17:54:18", "stars": 4.0, "text": "Love the name! It's what attracted me to visit anyway! Food was overall pretty good but had to deduct a star for the HORRENDOUS WAIT TIME. There was only one person ordering before me so we figured it wouldn't be bad. We waited outside for HALF AND HOUR. Even the person before me was waiting just as long as we did. And they got their sandwich at the same time as us! So that was a bit weird. I don't understand why it took sooo long to get ONE sandwich. \n\nAnyway, I did the \"Build Your Own\" sandwich option. I did Ciabatta bread, roasted chicken, pepper jack cheese, goat cheese, olives, lettuce, tomato and green peppers and chipotle sauce. THEY WERE OUT OF PICKLES THOUGH. It was only 11am!!! Not sure how there was a shortage of pickles so early in the day! And the store has pickles in the name so I was super disappointed about that. I love love love pickles. \n\nThe sandwich was HUGE. So even though we paid like $14 bucks with a water , at least I feel like it was super big and filling so definitely worth the price. Delicious sandwich and the goat cheese was an excellent add. \n\nOverall I think I would come back if I was in the area, I don't live in SB so I wouldn't be back often but it was good enough to recommend and go again! As long as there was nobody else ordering a sandwich lol cause that wait time was way too long", "aspect_word": "Food, WAIT, waiting, sandwich, roasted, chicken, pepper jack cheese, cheese, olives, lettuce, tomato, peppers, chipotle sauce, pickles, water, price, goat cheese, wait time", "sentiment": "pos, neg, neg, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, pos, pos, pos, neu, neg", "sentiment_score": "0.8405, 0.6661, 0.4934, 0.6980, 0.7032, 0.3788, 0.3281, 0.4052, 0.4386, 0.4131, 0.3556, 0.4447, 0.4968, 0.4510, 0.2991, 0.3929, 0.3905, 0.4615, 0.6972, 0.6908, 0.8020, 0.4545", "emotion": "joy, neutral, neutral, disgust, surprise, neutral, neutral, disgust, surprise, neutral, joy, joy, joy" }, { "review_id": "9d1MtAmEWu0Syco4Tl6-eQ", "business_id": "cloi_zE-fpv6p9B5zvxwJA", "user_id": "v_x3mvMjRNImhlXthrCx0w", "date": "2018-12-05 03:23:07", "stars": 5.0, "text": "Came to Tijuanas for Taco Tuesday. They have their special for only $5.99 and it comes with chips and a drink. Tacos are huge and they have a variety of options of meat to choose from. \n\nThey have a huge hot sauce selection with about 20 different options to choose from and sample. The tacos come with chips but no salsa so order that, queso, quac or all 3 to your order. Good tacos but the sauces def make it a ton better with their huge selection!\n\nAlso had their steak bowl with rice and retried and (you can also order black beans instead if you prefer) and it was a good portion for only $8.\n\nLast but not least of course i had to get dessert! It was only $2.99 for their cookie dough rolls and it came with chocolate sauce to dip them in! \n\nTo drink they have fountain drinks, beer (bottle and draft) and sangria ($4) if you haven't tried their sangria i highly recommend it because it was so refreshing and tasty!", "aspect_word": "Taco, chips, drink, Tacos, hot sauce selection, tacos, salsa, queso, quac, sauces, selection, steak, bowl, rice, beans, portion, dessert, cookie dough rolls, sauce, fountain drinks, beer, bottle, draft, sangria", "sentiment": "neu, neu, neu, pos, pos, neu, neu, neu, neu, neu, pos, pos, pos, pos, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5805, 0.5836, 0.7724, 0.4564, 0.4736, 0.5269, 0.4410, 0.4065, 0.3913, 0.3675, 0.7257, 0.7128, 0.6012, 0.4247, 0.3801, 0.3220, 0.4838, 0.6705, 0.7735, 0.5125, 0.5161, 0.4863, 0.4648, 0.6344, 0.3605, 0.4670, 0.3511, 0.3567, 0.2709", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy" }, { "review_id": "iIb8C_aQcFn5VRb6JPA8zw", "business_id": "VzD7LUwW_FwEROAapM40mA", "user_id": "Bzp43ZjohxlskpwmSb04Jg", "date": "2017-12-20 22:26:20", "stars": 1.0, "text": "Ok...i posted a review while still at restaurant.\nAfter arriving home, and discussing our overall experience, I have decided to give you the real review. Three people in party. I ordered the turf n surf crabcake served over filet mignon which i upgraded to 8 oz. My husband ordered full rack with spinach and baked potato loaded....our friend ordered sirloin dinner. It took 26 minutes to receive bread...finally received food...husbands ribs and spinach cold...i was served a 6 oz filet that did not look like the pic...with nothing else...i had to tell waiter i was missing crab cake...he brought a half dollar sized dollop of a crab cake on a separate plate and said sorry about that. The crab cake was so salty it was inedible....we ate what we could...left... and before leaving parking lot...the third person in our party had to throw up his meal.\nWe spent over $100.00 with tip and will never ever ever go back...i DO NOT RECOMMEND this Long Horn location at all.", "aspect_word": "crabcake served, mignon, potato loaded, sirloin dinner, bread, food, spinach, waiter, crab cake, meal, tip, location", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, neg, neu, neu, neg", "sentiment_score": "0.4266, 0.4186, 0.4377, 0.4307, 0.4184, 0.4494, 0.4872, 0.3631, 0.8658, 0.3786, 0.3460, 0.5118, 0.7143, 0.3293, 0.2878", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, sadness, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "kbIY-TZoTJv0epbphIn_-Q", "business_id": "RtLLeO8A5QPLpMABVFy-QA", "user_id": "77JCWC2eVDjeRfOrOSec8g", "date": "2021-04-30 01:26:14", "stars": 1.0, "text": "The service I received at this Deptford location is horrible. Today was my first time ever eating there !!! And I had did a 9:30 pick up arrived at 9:06 and my food was already done. I added fries to my order when I got there. There was fries sitting on the counter that was ( done ) already ! The guy then took the fries that was done and put them back in the grease to warm up. Me personally I don't want old fries , for all of that you should have threw them out. . Then the guy goes and add oil to the fries ... why would you add unheated oil to oil that is already hot with fries in the grease ? To me they are moving fast and sloppy and I will never eat there. So I asked for my money back I didn't even want the fries any more ! The manager has a nasty attitude and I will be calling cooperate. .", "aspect_word": "service, food, fries, counter, guy, grease, manager, attitude", "sentiment": "neg, neu, neu, neu, neu, neg, neu, neg, neg, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.9042, 0.6335, 0.5646, 0.4545, 0.6240, 0.8164, 0.4896, 0.5488, 0.8465, 0.4877, 0.3764, 0.3606, 0.4317, 0.9256, 0.6946", "emotion": "fear, surprise, neutral, neutral, fear, disgust, neutral, neutral, fear, neutral" }, { "review_id": "Gy9uorHGBXDZlN9oOerxbA", "business_id": "IXyGZtmODsQZ2qfVzsd_eA", "user_id": "a0W8gnTIT1TWtFMEYsB7kg", "date": "2015-01-19 00:47:49", "stars": 1.0, "text": "This place suck the people that work there suck, your order is never done right you ask for coffee and you get hot tea you asked for a bagel with extra cream cheese and you barely get any cream cheese the people that work there have an attitude they have people in there selling drugs", "aspect_word": "coffee, tea, cheese", "sentiment": "neu, neu, neu", "sentiment_score": "0.6358, 0.3547, 0.4517", "emotion": "anger" }, { "review_id": "0dA0SqxL5LNBWP1L1Kpr2Q", "business_id": "UdvFMoayRuRBuHoOXBBqBw", "user_id": "AuMS362V0o5a51kpNdcqBw", "date": "2016-07-27 16:06:55", "stars": 5.0, "text": "This Dunkin' Donuts goes above and beyond for their customers. The Manager, Raj, took it upon himself to priority ship my wallet to me in Virginia. I had been passing through on a road trip and left my wallet on the bathroom stall. I called, spoke to him, and he gladly took it to the post office and had it to me within 2 days. He did not ask for me to repay him the shipping costs, only asked that I stop by next time I'm up that way. These types of kind acts from complete strangers are what makes the world go 'round. I'm am so appreciative, as I had many important personal belongings and all of my access to money in that wallet. This Dunkin' Donuts is the BEST AROUND.", "aspect_word": "Manager, shipping", "sentiment": "pos, neg", "sentiment_score": "0.4413, 0.3214", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "qKWRReuVnu8BLkGSrw8CJg", "business_id": "I3Kr-NzBFsw0lyPvCTaKDA", "user_id": "fxErnFQQO_cMQ8FFhmzaGQ", "date": "2020-04-05 16:50:42", "stars": 1.0, "text": "Just had the worst experience at this target. There was zero social distancing practiced in the isles of the store. I waited patiently at the end of an isle for an individual to finish their shopping. I would then proceed to go and look at the items I wished to purchase. Then I would have a number of target employees walk right next to me down a narrow isle to scan items for price checking. You have got to be kidding me. There were literally 5 target employees in the Easter section all scanning and price checking. At one point three of them gathered in a huddle to discuss something. There should be some type of management here. Please spread out your employees and ask them to practice SOCIAL DISTANCING with each other and ESPECIALLY THE CUSTOMERS! I should not have three of your employees walk within arms reach of me and within a 3 minute time period. I am very disappointed in the management of this Target store and the lack of overall education being passed down from Target Corporation as a whole. Please take note from Walmart that is implementing a reduced occupancy in their stores and one way traffic designated down each isle to promote social distancing. We are all in this together and can do much better.", "aspect_word": "employees, price, management, CUSTOMERS, education, occupancy", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4301, 0.3671, 0.5118, 0.5190, 0.4760, 0.4507, 0.5863, 0.6550, 0.3620, 0.4255", "emotion": "disgust, neutral, neutral, neutral, neutral, disgust, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "OO2W2ARzgWP6muxcGDCgKA", "business_id": "4ZVApGFcZ-mPVGKqZWRqvg", "user_id": "Ase_kJIYuT6yOsqqVPuWUA", "date": "2018-02-04 04:09:53", "stars": 4.0, "text": "Ordered online. And pizza was ready upon arrival, 15 minutes later as ordered. Lite sauce as specified. \n\nThe price was right and placing the online order was easy-peasy!!!!!\n\nWe were happy. \n\nWe were able to pull up, pick up the order and keep it moving. \n\nThanks to the manager that was helping to keep the flow moving!!!! Yay and yay!!!! \n\nHappy. Happy. Joy. Joy.", "aspect_word": "pizza, Lite sauce, price, manager", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.4961, 0.4648, 0.7070, 0.7060", "emotion": "neutral, neutral, neutral, joy, neutral, joy, joy, neutral" }, { "review_id": "hVZj_Jdj3XrUAiusn8qTQg", "business_id": "_BCkhyQAkn1G0xQEaRy5bg", "user_id": "pVfgNhsk5ij4qllYJWGI8w", "date": "2017-06-25 16:12:16", "stars": 1.0, "text": "Grab a seat, because I have a lot to say... first off, my hubby headed over to this restaurant today for breakfast at 10:30 AM. He ordered two #6s and two #10s, along with four HI C oranges, with NO ICE! My hubby goes through the line to pick up and gets half the order and no picante sauce for the burritos. He was then instructed to go back around a second time, I guess to clear the drive thru line! So, he goes back around and gets the second half of the order, but still no picante sauce. My hubby asked for it and he says he got attitude, because the employee at the window searched high and low and couldn't find it. A manager appeared and the sauce was found. This was the first location I had the burrito and I didn't know there was a sauce, until I visited the location on Aramingo Avenue in Philadelphia. Moving on to my next issue... if you missed it in the beginning of my review, my hubby requested NO ICE in the drinks -- there are three reasons for this... ICE waters down the drink, it's not needed, because fountain drinks are almost always COLD... and I've heard stories about fruit flies and other pests getting into the ice! Today, I rest my case... I lifted the lid on my drink and what do I find... a big, dead winged ant! Talk about disgusted... I don't play when it comes to my food... I'm done, we're done! And to think, this all could've been avoided if the order was filled the way it was place, smh.", "aspect_word": "seat, breakfast, ICE, sauce, burritos, employee, manager, burrito, drinks, ICE waters, drink, fountain, fruit, ice, food, order", "sentiment": "neu, neu, neg, neu, neu, neu, neg, neg, neu, neu, neu, neg, neu, neg, neu, neu, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.5939, 0.8727, 0.5149, 0.3521, 0.4478, 0.2910, 0.8306, 0.7812, 0.5553, 0.4885, 0.5560, 0.4936, 0.6907, 0.3458, 0.6307, 0.4058, 0.3405, 0.4391, 0.4511, 0.7542, 0.7005, 0.3625", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "atfoLo5qSStmhyIAT_o5jg", "business_id": "3byEW_04QxRsJHzkPurw-g", "user_id": "y44HRte7apxbBMZYaGtlCw", "date": "2018-09-11 06:52:48", "stars": 1.0, "text": "I came to dine in on 9/10/2018 at 8:30pm. Looks like they were closing up soon. They ran out of chili and barely anyone staffed. I waited about good 8-10 minutes before I was greeted. We had eye contacts, but no one is stepping up to take my order. I was patient. I didn't want any spit in my food. I got nice hot fries but my burger was cold and bloody bun. I thought it was juicy burger, but the meat was still cold in the middle. I went home and sat on the toilet for good while. Unfortunately, they didn't give me my receipt.", "aspect_word": "chili, food, fries, burger, bun, meat", "sentiment": "neu, neu, pos, neu, neg, pos, neg", "sentiment_score": "0.5744, 0.5645, 0.6517, 0.3686, 0.5900, 0.4164, 0.7178", "emotion": "sadness, fear, disgust, sadness, sadness, neutral" }, { "review_id": "FSw1u_R8WNwn-eWpTQARbg", "business_id": "2sGHOKjHl5S0iqRDTmNgMQ", "user_id": "m982bOXdBgpmVU3ROb1B2Q", "date": "2016-11-17 00:53:31", "stars": 2.0, "text": "I walked in and there were four people working behind the counter. I was the only one in line, but they do have a drive thru (which didn't seem super busy). No one helped me for a solid 60 seconds which was awkward and I felt like I needed to flag someone down. No one even acknowledged my presence or said \"we'll be right with you!\"\n\nThe initial customer experience left a bad taste in my mouth, but I'll admit it is a convenient location for meetings as it's right off of 116/Allisonville.", "aspect_word": "counter, customer, location", "sentiment": "neu, neg, pos", "sentiment_score": "0.7485, 0.6818, 0.5384", "emotion": "surprise, neutral, disgust, disgust, neutral" }, { "review_id": "xx6LuJeYz8MaRLe9BXpeGA", "business_id": "9zHVOLgH2rvXK51Y65THIA", "user_id": "xWmYN57XXZbg0LOK8WbbFQ", "date": "2019-05-31 12:23:46", "stars": 5.0, "text": "Valentines dinner for grandson who loves pepperoni pizza ( must be Heredity ) ? No reservation , eat outside al fresco , great friendly service , not an overpriced valentines special menu! \nCurrently may 2 med 2 item s 5.99$ each or Lg 3 item 7.99$ hard to beat in local area here", "aspect_word": "Valentines, dinner, pepperoni, pizza, service", "sentiment": "neu, neu, pos, neu, pos, pos", "sentiment_score": "0.4648, 0.4258, 0.5757, 0.3339, 0.4557, 0.8200", "emotion": "joy, neutral, neutral" }, { "review_id": "RdKkLV5feQVkYcddM9TdTg", "business_id": "-FSNRWP_3twzsH-qliHcZQ", "user_id": "fMg591KP-lXkzQw0uSDh2w", "date": "2017-09-19 14:13:15", "stars": 1.0, "text": "Horrible experience at this Starbucks. I came in during a time when they were carting inventory in from a truck, but the space to do that was in between where the line starts.\n\nI was in line to make my order when the employee harshly demanded that I move out of the way. I would have been fine if he had politely told me the situation, but he literally hollered at me from behind the counter and was walking around multiple times (cleaning counters? Replacing cups?) before even taking my order. Really? It was a slow evening which is why I expected it to not take too long to receive my drink. Took a total of 2 minutes being hollered at and being told to move away while being stared at, 5 minutes just to place my order and 3 minutes for my drink to be ready. \n\nThe lag time because this employee was slow and rude was just not worth it.", "aspect_word": "employee, counter, counters, cups, drink", "sentiment": "neg, neu, neg, neu, neu, neu, neg", "sentiment_score": "0.8823, 0.5369, 0.2639, 0.3882, 0.8240, 0.8022, 0.8715", "emotion": "fear, neutral, anger, surprise, anger, neutral" }, { "review_id": "UPZYP6GYF64BMP-HVC5gxA", "business_id": "jPj5nTxIxS-S2cAcUxgyGQ", "user_id": "h3E4LAY9EBKOJJn_xIhdbQ", "date": "2016-08-23 15:48:32", "stars": 4.0, "text": "I've had good luck with Firestone. I've taken my car in for an appointment and haven't been waiting too long (I try to schedule for first thing in the morning because they do get backed up as the day progresses). Sometimes they do miss stuff - like a friend of mine paid for them to install windshield wipers and they forgot. But he took it back and they remedied the situation. They have a Saturn fan/mechanic on staff which is helpful since there aren't Saturn dealerships anymore. So far, I've been pleased with my service here and will update my review should my opinion change.", "aspect_word": "windshield wipers, staff, service", "sentiment": "neu, pos, pos", "sentiment_score": "0.2912, 0.3556, 0.6990", "emotion": "joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "9eziS2BCqH4__Sb6rztLCw", "business_id": "wX-P6NJ6gHt28Xej5yY4nw", "user_id": "h8L_oYRfB_fhpwPM9-pgpQ", "date": "2014-10-24 23:08:09", "stars": 3.0, "text": "Well the the new Walmart supercenter is very nice. From the inside out. \n\nBut what has not changed from when it was across the street are the shelves being empty in the middle of the afternoon. I could see late at night. But not early in the day.\n\n When you order lunch meat in the Deli and they don't know the \"codes\" And give u over the weight of lunch meat. that tells you something. They need more training. I just hope with in time. That things change on how they stock there shelves.\n\nAnd when you ask them if they have something in the back. The employees tell you no because they don't feel like going in the back and looking.", "aspect_word": "shelves, lunch meat, Deli, employees", "sentiment": "neg, neu, neu, neu, neu, neg", "sentiment_score": "0.6183, 0.6691, 0.3999, 0.6200, 0.3970, 0.7798", "emotion": "joy, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "_9cqfcjJ8cWwobG1INpOPA", "business_id": "9aGEniF1pk3en022yvyAAw", "user_id": "Xw7ZjaGfr0WNVt6s_5KZfA", "date": "2016-03-01 08:30:11", "stars": 3.0, "text": "It's late night. I can't sleep. I'm reviewing a Taco Bell. What has happened to my life?\n\nOkay, so actually this Taco Bell is pretty decent as far as Taco Bells go. They have never messed my order up and they are generous when I ask for extra sauce. My problem with this location is the line is often way too long and they are slow getting people through and I have been told, more than once, that they are in the middle of a shift change when I think that they just don't feel like being bothered with taking and preparing an order because the store is dead in the middle of the afternoon.\n\nI know fast food is pretty limited in this area, so I guess you can just take what you can get.", "aspect_word": "Taco, sauce, line, food", "sentiment": "neu, pos, neu, neg, neg", "sentiment_score": "0.4970, 0.5209, 0.4661, 0.5804, 0.4671", "emotion": "neutral, sadness, neutral, neutral, anger, neutral, neutral" }, { "review_id": "WNpxtuyumbsQ6BzSEcR4Lw", "business_id": "26jYcdFR5oLqKDKpTH0JIQ", "user_id": "Ase_kJIYuT6yOsqqVPuWUA", "date": "2020-05-08 01:53:37", "stars": 4.0, "text": "Social distancing ans outdoor seating during COVID-19. #YELPLOVE #COVID19 # SOCIAL DISTANCING\n\nFor me, this is one of my favorite 'go-to' place for chargrilled oysters. \n\nLove the ambience... Love the great customer service... Love the excellent taste of the product...\n\nKudos to Drago's for shifting and hosting parties of customers outside as a result of #COVID19. Nothing more excellent than still being able to get good food during this #COVIDquarantine2020.\n\nAlthough, I was doing take out, the oysters were packaged well enough so that the temperature of the food was as it was when I left the restaurant. Happy Happy Joy Joy!!!!\n\nPricing was fair.\nAmple parking. \nExcellent service.\n\n#YELPLOVE #COVID19 # SOCIAL DISTANCING", "aspect_word": "seating, oysters, ambience, customer service, taste, product, food, parking, service", "sentiment": "neu, pos, pos, pos, pos, pos, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.2471, 0.3864, 0.8116, 0.4231, 0.5528, 0.7256, 0.8010, 0.8212, 0.5387, 0.2947, 0.4076, 0.4405, 0.7696", "emotion": "disgust, fear, joy, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, joy, fear, neutral, joy, neutral, fear" }, { "review_id": "grjFY4ZeakboorIqWQASIQ", "business_id": "aM3gFY8Eq2KJuvNBlGPJEA", "user_id": "YX32uIyzBZYSIKXQFkD2vQ", "date": "2015-04-01 20:05:32", "stars": 4.0, "text": "A relatively small Whole Foods of the grocery chain but with a welcoming atmosphere. There is a narrow seating area for enjoying the ready-made food (salad, hot to-go food, wine) in store. I often notice people chatting and enjoying the food there.\n\nSelection of dairy products is wide and varied. The seafood looks great and the employees at the seafood counter are happy to help give suggestions on cooking tips to try. \n\nFour starts because I hope they can offer more customer-employee interactions like store-events and demonstrations and sample tastings, maybe classes on nutrition and cooking for people to expand food knowledge and know-how.", "aspect_word": "atmosphere, seating, food, salad, wine, Selection, products, seafood, employees, seafood counter, cooking", "sentiment": "pos, neg, pos, neu, neu, pos, pos, neu, pos, pos, neu, neu", "sentiment_score": "0.8560, 0.4235, 0.2387, 0.6407, 0.4559, 0.5840, 0.4541, 0.3094, 0.6129, 0.5759, 0.3536, 0.3440", "emotion": "joy, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "_JwOQ0FxONuUtmeO1kqciw", "business_id": "M99ZH5s10gditCQZCJfCMQ", "user_id": "E77JYlK-yPScP7uEpUREDw", "date": "2016-07-22 16:54:21", "stars": 1.0, "text": "McDonald's there new app is such a farce... When you open the app you see all these offers for free, or discounts on different food & drink items, however when you go to the restaurant there scanners don't work, or your told offer isn't good in that store, or you can only use one coupon, in the app there are no disclaimers about each coupon, unless you are techie, then you will find a disclaimer buried in the app. So this whole McDonald's App thing i.e. Is a Bait and switch scam your lured into the store on the pretense of a deal and there is none, so the only thing that happens is you try to talk to store managers about this deceptive practice they get up set with you and call the Police because you have the audacity to complain about bieing screwed....", "aspect_word": "food, drink, managers", "sentiment": "neu, neu, neg", "sentiment_score": "0.6228, 0.6216, 0.4178", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "JItTHrZXRoOgkKDBysWXlA", "business_id": "XbZLxyTNUxf3yoKQ1BDjwg", "user_id": "NljY81JFCO9cQ9k_H1VEkA", "date": "2015-10-03 23:03:26", "stars": 5.0, "text": "If there were ten stars I would have given this Dominos ten stars. The food is always incredible and arrives HOT every time!!! The delivery men are so pleasant. Service is always very quick. I am a frequent customer and have zero complaints!! Thank you Dominos! Keep up the great work!", "aspect_word": "food, delivery men, Service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8984, 0.5829, 0.7736", "emotion": "neutral, joy, neutral, joy" }, { "review_id": "0lqaXgN7RVAnO46DrRQQ3w", "business_id": "TtFwubbGIKnVsx-0pa7KiQ", "user_id": "CNbEeHNUS6cnQ4LwtEtp2g", "date": "2010-03-12 00:55:06", "stars": 3.0, "text": "McDonald's has had some good days and some bad (they are inconsistent). When I go through the drive- through, the service is usually good, but not great. Their french fries are good, but are very greasy. Same with their hamburgers. When you order a Big- Mac, it's not all up to what it seems. Yes, it's good, but it isn't that big. Some days I like their food, and others I don't. Like I said before, McDonalds is inconsistent.", "aspect_word": "service, french fries, hamburgers, food", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.6030, 0.4341, 0.3263, 0.3371", "emotion": "neutral, neutral, joy, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "8g2T3HDW52usUaNUSfJvPA", "business_id": "kEi05FoJJALcbz31dxmDEw", "user_id": "E9gnlUfHEnBqxTVV_NSTaA", "date": "2017-08-07 17:51:01", "stars": 1.0, "text": "So today I came into this Subway wanting a 6\" chicken bacon ranch. There was an employee named Sherry who was VERY rude (when I arrived she said \"what do you want\" in a very rude manner) and when she cut the foot long bread for my six inch, it was wayy off center and she gave me the side that was only about 4\" and I asked if they could switch it out and they wouldn't! And there was only one other employee working and she was checking the people in front of me and Sherry refused to finish my sandwich but when a man ordered a sandwich behind me she was so nice to him and finished his whole sandwich (and she was even requesting tips from him for her \"good work\"). Not sure why she decided to be so rude to me bc I didn't do anything wrong to her but for the most part the food was good.", "aspect_word": "chicken bacon ranch, employee, sandwich, food", "sentiment": "neu, neg, neg, neu, neu, neu, pos", "sentiment_score": "0.4887, 0.8484, 0.7679, 0.7881, 0.7256, 0.7351, 0.7110", "emotion": "neutral, joy, neutral" }, { "review_id": "CCvP-pEp3kEKJY9IyCxQgw", "business_id": "7zzSq-37WyMeSRrN8-zd6Q", "user_id": "bY10CHRzOxQblEzoYKW-Ag", "date": "2015-03-10 22:24:16", "stars": 5.0, "text": "From Kings to Commoners. From Saints to Sinners. Taco Bell, or TB as I call it, is a restaurant by the people for the people. TB never ceases to amaze in their product ingenuity as well as the value. If I'm doing fast food, I'm doing TB every day of the week. This TB is as quality as the come. The staff is friendly and on point. It's clean and the Baja blast is always crisp. I would also like to recognize the R&D department for TB. How do you keep coming up with such good ideas? I'd love to work for that marketing department. If you have a beef (rim shot) with TB, then get off your high horse. If you're expecting Ruth's Chris, you're in the wrong place. If you want delicious, cheap, and consistent food, TB is the best there is.", "aspect_word": "Taco, product, value, food, staff, Baja, beef", "sentiment": "neu, pos, pos, pos, pos, pos, neu, pos", "sentiment_score": "0.4171, 0.7525, 0.4544, 0.5750, 0.8142, 0.5007, 0.5201, 0.7440", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "iMls8wT-RCYkAMKFDpQCwA", "business_id": "dg5EogyL3yaQaebdnQwdsw", "user_id": "ZOmHHLEYTXxxs3nWJhKoaA", "date": "2014-09-08 19:04:18", "stars": 1.0, "text": "\"I'll have a taco salad without the shell please.\" - me\n\n\"why don't you want the shell?\" - qdoba\n\n\"doctors orders\" - me\n\n\"what kind of meat? \" - qdoba \n\n\" pork\" - me\n\n\"if you're not having a shell, you probably shouldn't be ordering pork then. \" - qdoba\n\nWho the fu(# do you think you are? Why would you question any customer's order? Much more, a pregnant woman's order? Seriously. So. Rude. \n\nThanks for making my salad taste like judgement.", "aspect_word": "taco salad, shell, meat, pork, salad", "sentiment": "neu, neu, neg, neu, neu, neu", "sentiment_score": "0.6168, 0.4182, 0.3542, 0.3217, 0.3919, 0.5262", "emotion": "neutral, surprise, neutral, disgust, neutral" }, { "review_id": "b1s7ltBNO3wsvzObI4wVVw", "business_id": "Mt7WCoJzgb3rQqPie5nP7A", "user_id": "tiA-nGoYJMC3Nu2jzsIbRQ", "date": "2013-09-07 22:05:38", "stars": 5.0, "text": "I have used this Domino's many times and the service and quality are consistently very good. Our favorite is the thin crust Pacific veggie. How do they get such flavor in a meatless pizza? The staff is ALWAYS excellent on the phone and in person. I have stopped ordering online as it is slower than calling the store.", "aspect_word": "service, quality, veggie, flavor, meatless, staff", "sentiment": "pos, pos, pos, pos, neu, pos", "sentiment_score": "0.8873, 0.7850, 0.4986, 0.5260, 0.4341, 0.8674", "emotion": "joy, neutral, neutral, sadness, neutral" }, { "review_id": "UvELn5gv7AEc0POhzdVxkA", "business_id": "BNIdIxmtsycOWOJle6sQWw", "user_id": "aftq24T6Duz8t5gF4-KxJA", "date": "2020-07-18 16:14:03", "stars": 1.0, "text": "I wouldn't even give this place 1 star if I could. I had trouble ordering on the app because my card wouldn't go through. Tried various different cards and still had trouble processing the payment even though I had money on the cards and tried credit cards. I figured it was a glitch so I called the store to make sure that the order didn't go through for some reason and it wasn't showing on my end. \n\nWhat sounded like a young man answered the phone and after I told him what happened, he told me to retry the app but I said I already had a few times. Then he asked me \"what do you want me to do about it?\" and I said can I just place the order with you online. After going through a $50 order of stuff, he asked me for the billing zip code and I told him one second I have to remember. He then told me that he had another order on the line and didn't have \"time for this\" and hung up the phone on me. Literally left me in shock and I didn't even bother ordering from there. \n\nI just don't understand how the employee waited that long to take my order then hung up right as we were about to be done. What a waste of time. Mind you it was late at night and doubt that they had another order on the line. Not calling there ever ag", "aspect_word": "man, employee", "sentiment": "neg, neg", "sentiment_score": "0.8008, 0.8879", "emotion": "anger, sadness, sadness, neutral, neutral, neutral, neutral, neutral, surprise, surprise, fear, sadness" }, { "review_id": "9HbPs7rawDM6E2um7HcArw", "business_id": "mGx3EMJY0SBTWvIKGyM1rQ", "user_id": "-FtiZ-vLHEPGCCPPPEEXeQ", "date": "2018-11-03 14:40:13", "stars": 1.0, "text": "bait and switch\n\ntwo employees on two separate phone conversations at the Dickerson Pike store told me that they would waive the delivery fee on a new appliance. so i ordered the appliance online and it was delivered to the store.\n\nhowever, when it came time to actually set up the delivery i was told that they in fact would NOT do it for free and that I would need to pay an extra $65 delivery fee. okay, well, I new they were doing me a favor but it seemed like it was a little late for them to change their mind....so I asked to speak to the store manager and he (\"Will\") was not willing to even entertain the possibility that I had been told this by ANY employee of his store. \"Will\" went so far as to suggest that I had instead called a different Lowes by mistake (lol, twice apparently). after I got off the phone with \"Will\" i checked my call logs and he was in fact wrong--both times I had talked to somebody in his store (ie, the Dickerson Pike store) and both people I had talked to there had--very politely i would add--OFFERED (ie, I didn't even ask) to waive the delivery fee.\n\nTL;DR local Lowe's took a perfectly loyal customer, essentially accused them of lying, and refused to make a simple concession to make things right. horrible experience", "aspect_word": "employees, delivery, manager", "sentiment": "neg, neu, neu, neu, neg, neu", "sentiment_score": "0.5348, 0.4546, 0.4630, 0.3386, 0.4037, 0.4678", "emotion": "neutral, surprise, surprise, neutral, neutral, neutral, neutral, anger, neutral, neutral, anger, fear" }, { "review_id": "PfIlStamoQYASaTEtjQBKg", "business_id": "2vAqYNN86VWXZiy2E96-TQ", "user_id": "0UvRgcS1OWdsU6Fd8rVatw", "date": "2015-11-06 04:25:00", "stars": 4.0, "text": "I enjoy Chick-fil-a's spicy chicken sandwich and waffle fries. The quality of the food at this location is no different relative to other stores in the chain although it may have a smaller menu. During lunch hours the long can get very long and it feels like they rush you away at the counter without much time to even put your money or credit card away. On the bright side because they are so busy the wait isn't too long after you order. Its better to get this to go and eat in your car unless you have a table already since seating can be hard to come by.", "aspect_word": "chicken sandwich, waffle fries, food, menu, lunch, counter, wait, table, seating", "sentiment": "pos, pos, pos, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.5228, 0.5154, 0.3242, 0.4471, 0.5751, 0.4664, 0.7701, 0.6326, 0.4870", "emotion": "joy, neutral, joy, neutral, neutral" }, { "review_id": "zdzMNVNZIB_qqGHIahq-eg", "business_id": "o-LnWJfKQRaOcaDrR7KKsw", "user_id": "sG9dTFp2WwWbRJVjj5gH2w", "date": "2021-05-25 04:51:50", "stars": 4.0, "text": "Went in here for the first time yesterday. It opened about 2 weeks ago and I was going to wait until the hoopla sorta died down because every time I drove by there - it was busy! But on a Sunday afternoon, it appeared not to be that way. So....\n\nI've been to a few Chipotles around the country, and there's really nothing negative I can say but the food is great. But unfortunately, I see it no different than Qdoba. Yes, I'm sure people will probably want to debate me on this and that's fine. (I know one place charges extra for guacamole, the other don't! I get it...) Either place is great but since Chipotle is closer to my work, plus they have better parking than Qdoba (sorry guys) up the road I may get my Mexican grill fix most likely here. \n\nOne thing that kind of surprised me was how big the building looked on the outside but the dining room/indoor part looks so much small than it should be. Maybe it's just me who knows...but anyway, I recommend!", "aspect_word": "food, guacamole, Mexican grill, dining room, indoor", "sentiment": "pos, neu, neu, neu, neu", "sentiment_score": "0.7039, 0.3949, 0.3920, 0.4802, 0.2286", "emotion": "surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy" }, { "review_id": "NwPjtkjC3FOkTMKpidt9Dw", "business_id": "IKmafcaeXsjyELpihNtkjw", "user_id": "NzUzlpp0UEGzGVHcHnzTIw", "date": "2018-11-19 05:19:27", "stars": 3.0, "text": "I normally go to the Jiffy Lube in Sparks but decided to go on my lunch break. There was 2 cars in front of me but I was still in and out within 45 mins, so I'd say that's a pretty good job. Waiting area is small and cramped. They have a water filter but no cups. Was able to show a coupon from my phone for $20 off. They said they vacuumed but idk what because you can't tell. My car's really not that messy so there wasn't much to vacuum to begin with and they forgot the little reminder sticker. The employees were friendly enough. The guy that helped check me out though mumbled and never made eye contact so it was hard to understand him. Overall, I'd go back if I really needed the oil change done ASAP.", "aspect_word": "lunch, Waiting area, water, filter, employees, guy", "sentiment": "neu, neg, neg, neu, pos, pos", "sentiment_score": "0.8432, 0.5218, 0.3924, 0.2828, 0.7002, 0.3592", "emotion": "surprise, joy, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "nrbbM-7q52bUfGz4HzYkcw", "business_id": "viAxqmkYiq4PK9eR5KBzdA", "user_id": "Q6o0MspGbDYgem2lCFvpWw", "date": "2015-04-23 19:21:02", "stars": 1.0, "text": "So... I rarely eat fast foods, but they sell Icees for a buck here which my daughter loves. She prefers the cherry flavor and we usually get one on the way home from school. 5 out of 6 times they don't have it. Today, I waited in the drive thru just long enough for them to tell me again that they're out because the machine needs to defrost. This is the last time we go there....", "aspect_word": "Icees, cherry flavor", "sentiment": "neu, pos, pos", "sentiment_score": "0.3990, 0.3985, 0.4130", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "hIWYA0PX0qHCH2WG1lt-hw", "business_id": "LCS2sJH5S2kFquIL_FIqAg", "user_id": "uhh9zBabPUPLJ5wIZc8qNA", "date": "2017-11-29 11:36:02", "stars": 1.0, "text": "This place is hit or miss but today took the cake for me.. ordered my favorite skinny peppermint mocha and while I was waiting the girl at the window started sneezing and the she began blowing her nose....then proceeded to hand me my drink...so I asked her didn't you just blow your nose...she says to me I'm not sick... then I told her that I wanted my drink remade and someone else to give it to me...so I wait she leaves the window... then I'm watching this other person make my new drink... next thing I know she tried to hand me my new drink and informs me she washed her hands... (don't believe she did)I lost it by then and went off on her and the manager. I just asked the manager for my money back... I won't back to this Starbucks anymore.. that will save me money in the long run....", "aspect_word": "cake, peppermint, drink, manager", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.5601, 0.3105, 0.6622, 0.7180, 0.7624, 0.7448, 0.6916, 0.6085", "emotion": "sadness, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, disgust, neutral, neutral, surprise, neutral, neutral, neutral, sadness, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "1D3viScbrJ153MrO75zVlw", "business_id": "Mwo6_kET9zmL4WItyeMj9w", "user_id": "1jq9hllxvQIUZEfhawRLew", "date": "2012-04-30 15:07:29", "stars": 3.0, "text": "I have been eating at Steak n Shake for many years, and sadly the past several times have been nothing but disappointing experiences, one after another. I was a regular over at the Chippewa location from its opening, and several bad experiences there with the wait staff convinced me to try a different location. While at first this location seemed to be better, the wait staff was more tentative to our needs as a waiter/waitress should be, and the food was being brought out promptly and hot, so I assumed it would be a nice change.\n\nunfortunately the past few visits have left me wanting to just give up on the chain all together. the steak burgers seem to be consistent, and that's a great thing, however the fries and the chilli are what I am having the issue with. they have been coming out cold, chewy, and last nights version, crunchy and well done. The chilli used to be a favorite of mine, but sadly I find that lately the quality just hasn't been there like it used to be. maybe I am hitting the place on a bad night, who knows.. if that is the case then its been consistently bad on those nights. I am not going to give up on the chain all together mainly because I have been going to them for over 40 years now, I am just hoping to land there on a good night so that my views and opinions will be different... I know it's fast food, but come on, it isn't that hard of a job to do...", "aspect_word": "wait staff, waiter, waitress, food, steak, burgers, fries, chilli, quality", "sentiment": "neg, neg, neg, neg, pos, pos, pos, neg, neg, pos, neg, pos", "sentiment_score": "0.6726, 0.6049, 0.7041, 0.4428, 0.5973, 0.7332, 0.5114, 0.5544, 0.4672, 0.2707, 0.6346, 0.3824", "emotion": "sadness, sadness, joy, sadness, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "AUYnFojXIylMc30Bg5riJw", "business_id": "pIAQyVPT5O4c_2yK9T3cVw", "user_id": "uoiaLfRLHEVAenFGwpjv6A", "date": "2017-02-21 19:05:42", "stars": 5.0, "text": "They're SO good. I have my lunch delivered to my office downtown at least once a week, and they're consistently fast, accurate, and delicious. The one time they've made a mistake on my order, they went out of their way to correct it and make sure I remained a very happy customer. Really a top drawer sandwich spot downtown.", "aspect_word": "lunch, sandwich", "sentiment": "neu, pos", "sentiment_score": "0.8019, 0.2789", "emotion": "neutral, joy, surprise, neutral" }, { "review_id": "G91ixsF5y3OnnHUniEbQEw", "business_id": "OgfOuMmEcg-ThLZ3mjCaIw", "user_id": "rhoYpRGBpyVeNngJgIzy3g", "date": "2020-07-19 18:59:03", "stars": 5.0, "text": "Staff always courteous but you know it's Chick Fil A so you wouldn't expect less. This location is relatively new and spacious, always clean when I go. They are doing all the extra stuff to make curb side pick up as safe as you can during COVID. I would recommend this location to anyone!", "aspect_word": "Staff, location", "sentiment": "pos, pos", "sentiment_score": "0.8456, 0.5318", "emotion": "joy, neutral, neutral, joy" }, { "review_id": "zcC_G7qjvu6wC71cUUG1Jg", "business_id": "TkwOJiETWAMj6s_KlqJT4Q", "user_id": "-OtBm51-lNu9B2FL_v3j2w", "date": "2017-12-29 20:34:15", "stars": 1.0, "text": "Just ate here, as I do every week...and wow. Terrible!!!!! Dirty plate, the worst service I've ever seen in any food dining establishment. Little Hispanic girl was my server and wow was she disrespectful and rude. Had to send my food back when she messed up my order. She also asked why I asked for a new plate...BECAUSE YOU SERVED MY FOOD ON A DIRTY PLATE WITH DRY, LEFTOVER EGG ON IT! She didn't even check up or refill my water. I paid with a credit card and she STOOD RIGHT IN FRONT OF ME WAITING FOR ME TO SIGN MY COPY...I WASNT EVEN DONE​ EATING YET. Bad way to eat and that's why she doesn't deserve a damn penny for her garbage service. I'll never let that girl serve me again. Never. I'd rather starve.", "aspect_word": "plate, service, food, girl, server, water", "sentiment": "neg, neg, neu, neg, neg, neu, neu, neu, neg", "sentiment_score": "0.8320, 0.8887, 0.4560, 0.5019, 0.9097, 0.5786, 0.4444, 0.4889, 0.7632", "emotion": "neutral, neutral, neutral, surprise, disgust, sadness, neutral, neutral, neutral, anger, neutral, neutral, neutral, disgust, neutral, sadness, neutral" }, { "review_id": "C6mFNPEhktqUdaQo-R-S6g", "business_id": "OAhBYw8IQ6wlfw1owXWRWw", "user_id": "kTpsjDUhl9BlRl0FVuNreA", "date": "2017-10-20 03:41:32", "stars": 5.0, "text": "Who has seen that Target meme where a person walks in for one thing, and walks out with about 20 instead? THAT'S ME. That meme basically sums up my life since I'm a huge Target customer. With that being said, I've been to several Target locations, but I felt compelled to write a review about this one because of their fantastic customer service!\n\nOut of all the locations I have been to, this is definitely the one I visit the most. Although not nearly as large as many of the other ones, they have all the essentials. We're talking all the basic foods you need (dairies, breads, fruits, vegetables, snacks, condiments, spices, and more), vitamins and OTC drugs, toiletries, housewares, and even some clothing! There is a Starbucks and a CVS on premise which will only make your life even easier. \n\nSo back to the main reason I am writing this review - their customer service deserves five stars in itself. Not only is the staff helpful and efficient, but super friendly too! It's that kind of customer service that will keep you going back. \n\nAs the midtown area continues to grow and expand, I hope this Target will continue to keep up their great work. With a good reputation and service like this, they can definitely count on me returning again and again!", "aspect_word": "customer, service, dairies, breads, vegetables, snacks, condiments, spices, staff, reputation", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7518, 0.3823, 0.4994, 0.4790, 0.4987, 0.6251, 0.4440, 0.4330, 0.4329, 0.2664, 0.5634, 0.5005, 0.3231, 0.4520, 0.7309", "emotion": "surprise, neutral, neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "BxV2g-252mXZNrJhYQeFDQ", "business_id": "VwoP7WAOamrJqVI0tfLJMg", "user_id": "1jT7SDzBsrqml2y3cErqbA", "date": "2015-05-16 03:27:53", "stars": 1.0, "text": "Went to this KFC to order take out. \nOrdered bucket of grilled chicken. Not enough grilled available. Had to substitute original. Thank goodness we did not eat in. Dining area was filthy. Had reservations about ordering take out. Service was pathetically slow. After all was said and done was charged 1-1/2% to use debit card. Good luck to them. KFC Campbell will not see me again.", "aspect_word": "grilled chicken, Service", "sentiment": "neu, neg", "sentiment_score": "0.3183, 0.8439", "emotion": "neutral, neutral, neutral, sadness, neutral, disgust, neutral, sadness, neutral" }, { "review_id": "OIfeZEVmY1mFDgkzj548Lw", "business_id": "4wbehJg8c0eFnVhQpbXyCA", "user_id": "WX02a_Af3Ba5FQpAE4abjQ", "date": "2019-11-24 18:28:59", "stars": 5.0, "text": "I have ordered from here a few times, and I have been happy with the service, delivery and food. I am not a fan of the chain pizzas. I'd rather get my pies from an independent restaurant. However, I do love the cheese steak sandwich and pasta meals. The brownie was also good, but it is best when eaten warm.", "aspect_word": "service, delivery, food, cheese steak sandwich, pasta meals, brownie", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8100, 0.7523, 0.7045, 0.6035, 0.6045, 0.7083", "emotion": "joy, sadness, joy, joy, neutral" }, { "review_id": "BPSEMwsY_zyW3QXPksSdmw", "business_id": "bDFk_io_k-6To1ul3h3tuA", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2011-06-18 04:36:35", "stars": 3.0, "text": "This is a pretty standard Dunkin Donuts in a lot off of US-202 southbound. The entrance is easy to miss so slow down and enter the pulloff lane as you approach. Service was fine when I was there and I'm not sure I can judge the product since I don't frequent DD, but the strawberry frosted donut I had was good enough.", "aspect_word": "Service, strawberry, frosted donut", "sentiment": "pos, pos, neu", "sentiment_score": "0.5348, 0.2898, 0.3259", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "1QnWCae_ZFIiDTvb2zHk1Q", "business_id": "NqE7vN3VT_AphP0cIAatYA", "user_id": "mkG7hD4ND6grmUUnhA1AjA", "date": "2013-03-13 23:05:32", "stars": 4.0, "text": "They went from a small but general purpose stop where you could always get a relatively inexpensive quick bite and coffee to a more specialized, more expensive coffee shop. I stopped in every so often for a muffin or even more rarely for a frozen drink, but I was no longer a regular. \n\nDunkin Donuts always serves fresh donuts. The muffins and now sandwiches are great for fast and seem to be on the healthier side for fast food. \n\nI'm so excited to see how far DD has come over the years. I recommend this place to everyone!", "aspect_word": "coffee, drink, Donuts, donuts, sandwiches, food", "sentiment": "neu, neg, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.3517, 0.3456, 0.3281, 0.3475, 0.4147, 0.3188, 0.4555, 0.6405", "emotion": "neutral, neutral, neutral, neutral, joy, joy" }, { "review_id": "iZfhyuarJDOgqsqGqgbaiQ", "business_id": "9KOX3ODn4YrKm5-SC06tfg", "user_id": "hJPAc8CpV_KFBRvsadBlFg", "date": "2020-06-13 02:18:16", "stars": 1.0, "text": "The worst customer service ever. After waiting behind several cars for over 20 minutes that sat and waited for their order when it was my turn after confirming on the app tracker that my order was complete I was told it wasn't ready by the manager who walked away and never came back. Then another employee came to the window and asked if I had been helped I told her I was told my order wasn't ready but the tracker stated otherwise she told me the tracker wasn't right and walked away. I sat there for another 15 minutes and another employee came to the window and when I asked him how long before my order would be ready he said I don't know but you can't wait here. After all this foolery I asked for the manager to refund me my money. No wonder the employees have poor customer service skills they learning from the worst leader. If you really want a great experience I definitely wouldn't go here. By the time I was finished it was almost 8 pm and I had to go find something else for my family to eat. Completely unacceptable!", "aspect_word": "customer, service, manager, employee, employees, leader", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8337, 0.6109, 0.8493, 0.7429, 0.8315, 0.8166, 0.7882, 0.7197, 0.5482, 0.5360", "emotion": "disgust, sadness, neutral, anger, disgust, neutral, neutral, disgust" }, { "review_id": "Eg6Qw15wQgeN4VD45fovew", "business_id": "LBAFjWx6qIvFkHxRx5ksLg", "user_id": "E9OA2bnEMIs3XgrJAmTagw", "date": "2021-03-10 01:53:29", "stars": 1.0, "text": "We live right down the street and always come here because it's convenient. However the past year has been a nightmare here. Don't EVER come here !! Theeee worst customer service, short staffed, and they're out of everything!!!!!!!! \nYou wait forever and there is one person on the food line no help , no gloves, no hair nets, dirty!!! Unsanitary!!! Rudeeee!!!!! And just a terrible experience! This place needs HELP!!!!!!!!", "aspect_word": "customer, service, food, hair, place", "sentiment": "neg, neg, neu, neg, neg", "sentiment_score": "0.7556, 0.5924, 0.6282, 0.4512, 0.4590", "emotion": "neutral, fear" }, { "review_id": "sJII76p6OMUGyuhQ4-u-Ug", "business_id": "xXZpW7-Ca4aXITh6yq089A", "user_id": "hT1DDWCKsW2GcHTd4ib8Fg", "date": "2018-07-07 00:11:00", "stars": 1.0, "text": "1 Star- only because there's nothing lower. All of these reviews were old, and the sign outside said under new management. We hoped for the best, but were prepared for the worst - it was the worst of the worst. \n\nSlow service. Our order took over an hour, one food item was burnt beyond edible, another the meat was undercooked and raw. Both needed to be redone. There was a guy ahead of us who had waited 90 minutes plus and still no food. Another returned his order to redone as well. \n\nOne young lady (Miracle- her name and the appropriate noun for an inexplicable, surprising and welcome event) was helpful, cheerful and caring throughout. She was doing her best. The one shining star. The under new management manager (Paula) was rude, confrontational, and argumentative. The place is dirty, old, and in need of maintenance. It seems both operations and people skills need some improvement. \n\nDo not make the same mistake we did. Drive on by.", "aspect_word": "management, service, food, meat, guy, manager, place, operations", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5802, 0.8424, 0.6094, 0.7931, 0.5104, 0.4349, 0.6853, 0.6545, 0.6211, 0.4640", "emotion": "neutral, neutral, disgust, disgust, surprise, joy, joy, anger, disgust, neutral, fear, neutral, neutral" }, { "review_id": "B8RTjHUzm3hhUGXY6-Ehug", "business_id": "Gg-ULYMehs7-sORzZcKvpg", "user_id": "vw6T0nBdSHlWzlbhMI9Thw", "date": "2020-05-25 15:33:34", "stars": 1.0, "text": "My cousin brought me here for her son's birthday, I am not honestly a huge fan of Texas roadhouse to begin with but I thought I would give it a fair shot. They tried to insist I use a mobile menu and I do not have a cell phone - I do not believe in having a cell phone. They ruined our society. I finally had to literally argue with the server that spoke very little English and he found a party of 6 - 1 paper menu and forced the rest of them to use their cell phones to look at the menu. \n\nI ordered a ribeye and they gave me a sirloin and argued with me that it was a ribeye my dad was a top Quality butcher and I know my cuts of meat. I ask for a loaded baked potato and did not receive it then they replaced it with loaded mashed potatoes, instead of just fixing the situation the server argued with me. They only gave one salt and pepper package. I had to get up and get more rolls and water as the server could not keep up. Then I ask for a to go cup to bring home my nephews cherry Coke and he accused me of trying to smuggle beer home in it. The service was beyond horrible and the food was terrible too I would like a full refund and I will never ever ever go back to that particular Texas roadhouse again. I might give the Southport Road location that they usually go to a chance. If I could give it less than one star I would. Raul needs fired. He abused me. I cannot tolerate abuse from \"hospitality service\"", "aspect_word": "menu, server, English, ribeye, meat, potatoes, package, rolls, water, cherry, Coke, beer, service, food, hospitality", "sentiment": "neu, neg, neg, neu, neu, neu, neu, neu, neg, neu, neu, neu, neg, neu, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.6344, 0.9028, 0.4377, 0.4823, 0.8049, 0.4911, 0.3630, 0.2778, 0.8683, 0.2826, 0.2974, 0.2925, 0.8695, 0.3275, 0.2203, 0.5709, 0.9004, 0.8455, 0.4616, 0.3445, 0.6253", "emotion": "neutral, neutral, neutral, sadness, anger, fear, neutral, neutral, sadness, sadness, sadness" }, { "review_id": "zYLnQkpOvMKxkaWxhhT1eg", "business_id": "aziYM0wr_qYhI-f72Y1fRw", "user_id": "qr3x3layV9ImNW_eQig4hQ", "date": "2017-01-31 04:27:42", "stars": 1.0, "text": "I have ordered food from this location 4 times this week. I am pregnant and I'm sick all day so salads from Panera are the only thing I can get down easy enough, so I have been ordering to go and taking it home for dinner. \n\nThe first time I got a Mediterranean veggie sandwich. I specifically asked for no hummus. It's jalapeño hummus, I can't have that bc heartburn. They promised no hummus. Opened the sandwich when I got home and it had hummus. \n\n3 nights in a row I ordered the Chicken Caesar salad. It is supposed to have Asiago bread croutons. No. They use left over bland bread for their croutons, which didn't bother me that badly bc it's being less wasteful. The second night there was no cheese on it and a half of a little dressing cup. The salad is 10$..they give you a lot of salad, so less than half an ounce of dressing is just not okay. You pay for the dressing and the cheese. All I got was dry lettuce and the chicken. Then tonight they used FETA in the chicken Caesar salad instead of Parmesan. Who puts feta in Caesar salad?? I'm not okay with that. I had to throw it away. I couldn't eat it because the feta smelled like vomit which made me want to vomit.", "aspect_word": "food, salads, dinner, Mediterranean veggie sandwich, hummus, jalapeño hummus, sandwich, Chicken Caesar salad, bread, cheese, dressing, salad, lettuce, chicken, chicken Caesar salad, Parmesan, feta, Caesar salad", "sentiment": "neu, neu, neu, neu, neg, neu, neu, neg, neu, neu, neg, neu, neu, neu, neg, neg, neu, neu, neu, neu, neu, neg, neg, neg, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.7532, 0.4089, 0.9142, 0.5184, 0.3768, 0.3626, 0.3633, 0.4319, 0.2463, 0.6270, 0.3043, 0.2871, 0.4811, 0.3105, 0.5231, 0.3980, 0.3654, 0.4097, 0.3963, 0.3035, 0.4281, 0.3770, 0.4198, 0.4107, 0.4322, 0.4419, 0.3146, 0.2535, 0.4411, 0.4829", "emotion": "neutral, neutral, joy, neutral, sadness, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, sadness, disgust, neutral" }, { "review_id": "QANnuz-XG4xQz7aGXCZdCg", "business_id": "clHDwRspNDO5hOyyMDqEOA", "user_id": "zLqu57M61ewyDrXcPY2IZQ", "date": "2014-06-08 02:00:25", "stars": 1.0, "text": "This place used to be good. What happened? Ordered a pizza Saturday night, quoted delivery time 30 to 40 minutes, actual time 56 minutes. Was warm. Barely. Called the store to complain and after the manager tried to blame cold pizza on the online ordering system, they offered to send out a remake. That arrived much quicker. Only problem: pizza was undercooked. I am not even going to bother calling back as the manager would probably try to blame global warming next. Do yourself a favor, grab a burger instead.", "aspect_word": "pizza, manager, burger", "sentiment": "neu, neg, neg, neg, neg, neu", "sentiment_score": "0.6617, 0.8208, 0.5707, 0.5457, 0.8732, 0.7300", "emotion": "neutral, surprise, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "KfxONtqx5c2UNp_fU8AP9w", "business_id": "3uYVhF4XqaZfKZg1pnLA2w", "user_id": "V0T0LyLAK4eoV3wCm7oeVA", "date": "2019-12-13 23:56:52", "stars": 2.0, "text": "Husband came here to get a specific type of cinderblock that said it was in stock online and when we got to the store it wasn't there. As we were looking at paint colors this loud group of teenagers/young adults is cursing up a storm at the front of the store. Apparently one of the young sales associates was related to one of the guys in this group and told him to be quiet to which he replied that he didn't work there and could do \"whatever the f--- he wants\" or something along those lines. Older staff members were just walking by doing nothing. I guess if you're loud enough and intimidating enough you can be just as disruptive as you want dropping tons of f-bombs and the managers won't say anything to you. Real classy Home Depot.", "aspect_word": "sales, staff, managers", "sentiment": "neg, neg, neg", "sentiment_score": "0.4444, 0.8473, 0.8661", "emotion": "neutral, anger, anger, disgust, anger, neutral, neutral" }, { "review_id": "FXSd3p9cnC0eAG6IbDVrmA", "business_id": "o44f6a0qqeonD7XKC_uFng", "user_id": "ouODopBKF3AqfCkuQEnrDg", "date": "2012-07-03 04:59:08", "stars": 4.0, "text": "Chick-fil-A's nuggets are a quite possibly the most delicious and semi-healthy fast food concoction. They use actual, unpulverized and un-reshaped pieces of breast meat, and a light, flavorful breading, not a thick layer of greasy batter. I probably ruined whatever calories I saved by ordering t]my nuggets here when I asked for extra polynesian sauce but c'est la vie and que sera sera. I may become corpulent but I will be very happy indeed because that combo of sauce, waffle fries, and nuggets is the triumvirate of fast food chicken combos. Service was pretty fast and friendly so no complaints, and the food was fresh and hot.", "aspect_word": "nuggets, food concoction, breast meat, breading, batter, polynesian sauce, sauce, fries, food chicken, Service, food", "sentiment": "pos, pos, neu, pos, neg, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.3565, 0.5223, 0.4226, 0.6585, 0.5236, 0.3823, 0.2356, 0.3598, 0.3644, 0.6586, 0.7925", "emotion": "neutral, neutral, sadness, joy, joy, neutral" }, { "review_id": "ClUeYpwn5fEcoRGUzqIgvw", "business_id": "I0_cJq9-T8STDafrdqMR9A", "user_id": "tGFY3Cj8s0pJBa0kW_ezzg", "date": "2016-01-27 04:54:08", "stars": 1.0, "text": "I just placed an order for delivery and was told my address which is on Audubon street was out of Their delivery range , which is absolute bull shit \n\n\n\nI ride my bike by Calhoun all the time and by bike it's no more than 5-10 minutes tops from my house lesser by car.\n\n\nIt makes absolutely no fucking sense that I was able to make calls to delivery from Fontainebleau which is at least 3 streets down from where I live now \n\nBut Audubon street is out of range when both Google and yelp say it's 6 minute drive?\n\nThat's absolutely fucking absurd.", "aspect_word": "delivery", "sentiment": "neu, neg, neu", "sentiment_score": "0.5844, 0.3555, 0.4283", "emotion": "surprise, neutral" }, { "review_id": "MgRDaKVAPQXxrUnr1zNAZA", "business_id": "HR8YcViyiuHAv89KwpVZbg", "user_id": "o8XTAtb8zQE8OQT_uFBNOg", "date": "2016-05-01 19:15:43", "stars": 1.0, "text": "This Pizza Hut gave me food poisoning. Not only did I lose money on bad pizza; I lost even more money because I was too sick to work the next day. I called to let them know, and got put on hold and hung up on three times. By the time I got to a supervisor, she let me know that I would have to lose even more money by going to the doctor to verify it was food poisoning before they would give me a refund! Wow. Just wow. Never again.", "aspect_word": "food, pizza, supervisor", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3910, 0.7157, 0.4014, 0.4422", "emotion": "disgust, sadness, surprise, surprise, neutral, neutral" }, { "review_id": "LF86W3cp_IHkclv4Lkwwlg", "business_id": "TdYenIe4sMK3uqpxwjUmug", "user_id": "A-h1VpD4NhSQo9hlk5FzRg", "date": "2014-08-04 12:34:22", "stars": 4.0, "text": "We finally found an opportunity to stop by on Saturday morning. It is a nicely up-scaled fast food restaurant. We had been waiting for months while construction slowly crept along. At long last, we were finally in front of the massive overhead menu board. With an intense sense of urgency, we ordered.\n\nWe both got the Culver's Deluxe burger with two patties and with everything on them. We also ordered fries, onion rings and some chocolate shakes. With our order number in hand, we scooped up a fist full of napkins (because bearded men are very messy eaters) and took a seat in a cozy booth. It only took a few minutes for our food to arrive pipping hot.\n\nThe burgers actually looked like the promotional pictures on the walls! They are very similar to the burgers at Steak and Shake by virtue of the way they are cooked..smashed. They were quite tasty but I do prefer an un-smashed patty as far as consistency and bite goes. They did, however, taste better than Steak and Shake's burgers. I usually love crinkle cut fries but theirs have a coating on them that was a bit heavy. To my great glee, the onion rings were awesome. I will get the large size next time!\n\nAs a heads-up to anyone ordering a milkshake, mine was not a beverage! It was a frozen dessert. Apparently, I do not have the lung capacity necessary to drink their milkshakes through a straw. It was very tasty to eat with the spoon provided, though.\n\nOn our next visit, we will explore the many variety of choices that they offer but we will always get some onion rings!!!! Please stop by and give them a try.", "aspect_word": "food, menu, board, burger, patties, fries, onion rings, shakes, men, booth, burgers, patty, coating, milkshake, beverage, frozen, dessert, lung, capacity, drink, milkshakes, straw, spoon provided", "sentiment": "pos, neu, neg, neu, neu, neu, neu, neu, neg, pos, neu, pos, neu, pos, neu, neu, neg, pos, neu, neu, neg, neu, neu, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.5898, 0.2846, 0.2821, 0.2899, 0.2525, 0.4991, 0.3896, 0.4176, 0.4597, 0.3234, 0.7156, 0.4835, 0.4978, 0.2614, 0.4599, 0.3063, 0.3317, 0.5969, 0.3741, 0.6713, 0.3275, 0.4783, 0.2381, 0.2098, 0.3848, 0.3409, 0.2776, 0.2896, 0.3523", "emotion": "neutral, joy, fear, fear, neutral, neutral, surprise, neutral, joy, neutral, disgust, joy, neutral, joy, neutral, neutral" }, { "review_id": "00_omjzd21-mdyQD9OxnJg", "business_id": "28kRRxTUSYpWncMGIDHpFA", "user_id": "cPh9BntnoJsmaIMYyjBQZw", "date": "2017-01-05 19:41:23", "stars": 3.0, "text": "Dependable Wendy's quality with extra slow service on busy Route 168 connecting the NJ Turnpike to 295. \n\nWendy's makes reliable, satisfying fast food burgers, chicken sandwiches, salads and more. Usually a better choice than other fast food options surrounding it. And this location is no exception. \n\nI was however surprised at how slow the counter service was considering it's location on the busy route 168 in Bellmawr, NJ. For quality and taste for a fast food joint, this establishment flirts with 4 stars, however its slow service anchors it at 3 stars. \n\nFor lunch I had to try the new chicken Siracha sandwich! A new hot and spicy option! The creamy aioli sauce, jack cheese and even the bun are all infused with spicy hot siracha!!! Nice!!\n\nAlso the new power Mediterranean chicken salad had to be tried! I liked it better than the usual chicken taco salad. It has chickpeas, white beans, quinoa, hummus, crumbled feta, vegetables with a light balsamic vinaigrette! If you like chicken salad you've got to try this one, very tasty!\n\nEven with the slow-moving counter service line, this place is recommended over the other fast food options on this short highway connecting the NJ turnpike to route 295.", "aspect_word": "service, food burgers, chicken sandwiches, salads, food, counter, lunch, chicken Siracha sandwich, aioli sauce, cheese, siracha, Mediterranean chicken salad, chicken taco salad, chickpeas, beans, quinoa, hummus, feta, balsamic, balsamic vinaigrette, vinaigrette, chicken salad, service line", "sentiment": "neg, pos, pos, pos, pos, neg, neg, pos, neg, neu, pos, pos, pos, pos, pos, neu, pos, neu, neu, neu, pos, pos, neu, pos, pos, neg, neg, neu", "sentiment_score": "0.7099, 0.5598, 0.5161, 0.4093, 0.4071, 0.5682, 0.3379, 0.3486, 0.7173, 0.8230, 0.5135, 0.4438, 0.4353, 0.4139, 0.4306, 0.3536, 0.3164, 0.3887, 0.3271, 0.3353, 0.3014, 0.2312, 0.3605, 0.3080, 0.3907, 0.6373, 0.4409, 0.4023", "emotion": "neutral, neutral, surprise, neutral, joy, joy, neutral" }, { "review_id": "-78WnRQdow4-vDWNb1Ydug", "business_id": "qGktl0XjPNgc1nRJavkLGA", "user_id": "vHc-UrI9yfL_pnnc6nJtyQ", "date": "2021-08-10 04:50:10", "stars": 5.0, "text": "I can't believe my 3 year old knows what Starbucks is and knows what he loves to get when we visit. But he does, and it's incredibly cute when he asks to go get some \"sones\", and I can never say no. \n\nIt's pretty convenient that they're in the same building as some pediatric offices. So when we visit the pediatrician we always need a special treat to coax the cooperation out, and a quick trip to Starbucks always does the trick.\n\nWe saw the brightly colored refreshers on a sign, so that's what we got. They were super refreshing and a perfect afternoon treat. The little dude needed a snack too, so we got a petite vanilla scone and a cake pop. \n\nService was on point and very friendly. \n\nGreat experience.", "aspect_word": "refreshers, snack, scone, cake, Service", "sentiment": "pos, neu, neu, neu, pos", "sentiment_score": "0.3296, 0.6242, 0.2736, 0.4386, 0.7201", "emotion": "surprise, joy, neutral, neutral, neutral, joy, neutral, joy, joy, neutral" }, { "review_id": "Lu8BdKHBAoMgooSg_tzSAQ", "business_id": "o1ttgSZr3KXIJh8RDqnaNg", "user_id": "JsAHBjB5iXO97AfSs2FPrg", "date": "2018-06-05 11:31:28", "stars": 1.0, "text": "****AVOID THIS PLACE LIKE YOU WOULD AVOID EBOLA****\nThis place is a disaster. Order was wrong for each one of the eight people in our party and yet took 30 minutes to get to our table. It looked disgusting. No one ate it. Manager herself admitted how screwed up the place was. \n*****WARNING - DIRTY, DINGY, RUN-DOWN PLACE. HORRIBLE SERVICE. TERRIBLE FOOD.*****", "aspect_word": "table, Manager, place, PLACE, SERVICE, FOOD", "sentiment": "neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6290, 0.8774, 0.5709, 0.3677, 0.8125, 0.7370, 0.6654", "emotion": "disgust, neutral" }, { "review_id": "bXBev63naPid1YWa-jc4ng", "business_id": "iUvmu6k_GyMlIjw67dTweA", "user_id": "OxPwTirxr6jsthULWBAuZg", "date": "2017-12-06 00:51:07", "stars": 5.0, "text": "I frequent different chipotle locations, and this is now one of my favs. The parking lot is very easily accessible. There are also other food options in this shopping strip if you are with a group of people who don't all want the same thing. The workers were very friendly and accommodating. They also gave me a nice amount of food because some other locations they give you small portions of each thing. They also had all of the ingredients available, and I came in the middle of the lunch rush. And normally during lunch they quickly run out of things, so not sure if they plan accordingly or if I got lucky today. There was a small line but it moved quickly and I was in and out within 7 minutes. They also were preparing orders for people who ordered online, and it seemed as if they were all available on time for the people that came to pick them up which is nice. I always order the veggie bowl because it's my fav! Will definitely be back here.", "aspect_word": "parking, food, workers, portions, ingredients, lunch, line, veggie, veggie bowl", "sentiment": "pos, pos, pos, pos, neg, pos, neu, neu, neg, neu, pos", "sentiment_score": "0.6082, 0.3759, 0.7356, 0.4621, 0.3668, 0.3279, 0.7481, 0.8248, 0.3846, 0.3575, 0.3171", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral, joy, neutral" }, { "review_id": "kxY7H5PCKrl5jQN1rP6QjQ", "business_id": "fEbDHX6ecBAuZfaJ7hFzgw", "user_id": "J2iVTJkEsvnYPfOa5VUwXQ", "date": "2019-09-20 21:18:28", "stars": 1.0, "text": "Entirely too long a wait for my food. It's been 22 minutes and I am still waiting for my food.\nNot hardly worth the wait. Bland taste and these wings were frozen. The bones were dark/black. A sure sign the wings were frozen. Before they were cooked. What's with the sweet fries? Also, how about an actual take out carrier for the fries as opposed to an open dine in basket?What a waste of $20. I will say my cashier was very friendly and nice I believe her name was Denisha?", "aspect_word": "wait, food, wings, fries, dine, cashier", "sentiment": "neg, neu, neu, neg, neg, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.6604, 0.8104, 0.7635, 0.6552, 0.4826, 0.3621, 0.1955, 0.5754, 0.3561, 0.2636, 0.5043", "emotion": "neutral, disgust, surprise, neutral" }, { "review_id": "FHFIlLsBqa8b-FIUGcriUw", "business_id": "RjUlQqekSL14zu4rNOZuEQ", "user_id": "Iymm1x6FKCo34KkkdH0W-Q", "date": "2018-01-22 04:38:03", "stars": 4.0, "text": "Same fresh food and nice staff as one of their other stores not quite as fast as the other store I visited but place was immaculate and conveniently located next to Starbucks. \nWe love the oil vinegar mixture on the Italian.\nThey were running some special on subs since they just opened and we were happy to find out we got our meals for like 2 bucks!!!! \nIt does appear someone here is community minded as they according to my information work with MS of Delaware I believe .. \nThat's nice to see and made me a loyal customer. You guys are the best thanks a lot!!!!", "aspect_word": "food, staff, oil vinegar mixture, subs, meals, customer", "sentiment": "pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8708, 0.8860, 0.4689, 0.4402, 0.6419, 0.4928", "emotion": "joy, joy, joy, neutral, joy" }, { "review_id": "BTVm7uItLjRCcXYB8XoHQQ", "business_id": "NsthHtVZPiTt3Zn7Wh5uLA", "user_id": "orjndc8WLfuetb-QUH4Zaw", "date": "2016-03-07 01:11:55", "stars": 2.0, "text": "honestly this place is hit or miss. I ALWAYS get the same thing. Jr bacon cheeseburgers and fries. sometimes the fries are hot but alot of the times they arnt. I'll either get a good burger or like the other night a burger w green tomatos. But then again you get what you pay for at a fast food restaurant.", "aspect_word": "bacon cheeseburgers, fries, burger, tomatos", "sentiment": "neu, neu, neu, pos, neu, neu", "sentiment_score": "0.3685, 0.4720, 0.2750, 0.6009, 0.5864, 0.4556", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "yGSmzeIEC76Jx7FyLEDdJw", "business_id": "SvekhCGUbDWDpLPA0FIeHQ", "user_id": "57tITewktjrEaOMd9n-lLg", "date": "2017-05-26 06:35:48", "stars": 5.0, "text": "I Was never a pizza person until I moved in with my daughter and grandkids. I choose Dominos because of the thin crust pizza. Wow. Is it good. But it's the delivery services that impressed me as much as the pizza. Drivers are on time, super friendly, pizza is always hot when it arrives. Keep up the great work", "aspect_word": "delivery services, pizza", "sentiment": "pos, pos, pos", "sentiment_score": "0.5687, 0.6124, 0.6836", "emotion": "neutral, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "_7sEX-86kZ_mUYg7MIy5NQ", "business_id": "1yWgQxUqukunOSMxGjQcSw", "user_id": "XoG4T-IuiGOrK1w5ACtpQg", "date": "2015-03-23 19:37:59", "stars": 2.0, "text": "Visit 1 - shipping a $4000 item that needs packaged, takes about half an hour for guy at the counter to get to me, leaves my $4000 item on the counter to be packaged later, i.e. not in front of me.\n\nVisit 2 - shipping an item, guy at the counter is carrying on a personal telephone conversation the entire time he is handling my shipping order. \n\nVisit 3 - picking up an item, guy at the counter helps another customer for ten minutes. There are four people in line. Two people are working behind the counter but not helping customers.\n\nConclusion - they need more workers... And better customer service.", "aspect_word": "counter, guy, service", "sentiment": "neu, neu, neg, neu, neu, pos", "sentiment_score": "0.4926, 0.6121, 0.4414, 0.6147, 0.6021, 0.3896", "emotion": "neutral, fear, neutral, surprise, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "nJ0KbRbi6tnB5d8sRQP3Kw", "business_id": "5kG1tlS5odFZtf-DEnuhkw", "user_id": "A3rfR6bVZx6s1UYLLOfN7A", "date": "2013-08-23 02:02:57", "stars": 1.0, "text": "Can you give no stars?\n\nWithout reservation, hands-down, no doubt about it, the WORST restaurant I have ever eaten in. I only went because my elderly former neighbor has no taste buds and wanted to go there for dinner while I was visiting from out of town.\n\nWhere do I begin? The utensils were taped inside a paper napkin (classy, eh?) and of course they were dirty. I requested clean replacements and the waitress forgot until I reminded her when the food came. The second wrapped set also contained dirty utensils, which I took to the rest room and cleaned. I'm serious.\n\nThe salad had so much vinaigrette in it that the lettuce looked like seaweed. I literally poured the dressing out on to the bread plate. None of the vegetables in this salad looked fresh in any way and could have very well been out of date. \n\nThe complimentary bread was not bad, it was a cheesy biscuit, no doubt frozen but at least warm and flavorful. \n\nAnyway, my neighbor got some hideous looking catfish dish (it really looked like the bottom feeder it is) and I got coconut shrimp, which consisted of 8 medium sized dark brown shrimp (they obviously were using dirty oil that was itself burnt, on a large white platter that made the shrimp look minuscule, alongside with these tater tot things that literally bounced back when I tried to pierce them with my fork; they were raw inside and semi-frozen still. \n\nIf all this wasn't bad enough, even the ice tea was so sour that my taste bud-less neighbor wouldn't drink it. \n\nI have no idea how there could be any positive reviews of this place. My meal was so bad I felt like calling the Health department to shut it down. Simply awful.", "aspect_word": "reservation, dinner, utensils, waitress, food, salad, lettuce, dressing, bread, vegetables, biscuit, catfish, catfish dish, coconut shrimp, brown shrimp, oil, white platter, platter, shrimp, fork, ice tea, taste, neighbor, meal, Health department", "sentiment": "neu, neu, neg, neg, neu, neg, neg, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.6230, 0.9027, 0.3883, 0.9213, 0.5653, 0.4106, 0.5303, 0.4561, 0.4480, 0.4083, 0.3760, 0.5748, 0.5228, 0.4570, 0.2176, 0.5631, 0.3966, 0.3558, 0.3479, 0.5648, 0.3233, 0.2444, 0.6019, 0.4184, 0.4356, 0.5588, 0.3709, 0.6452, 0.4521", "emotion": "surprise, neutral, disgust, disgust, sadness, disgust, neutral, neutral, joy, disgust, disgust, surprise, sadness, disgust, neutral" }, { "review_id": "Da0SpgocS16diISZveaFXg", "business_id": "-R3PWE4ycIc-xElcPqqetw", "user_id": "StNOwU-doy1UHdLTs6Mrwg", "date": "2015-07-18 20:52:35", "stars": 5.0, "text": "I have been going to this location for about 5 years now and everyone in there is extremely friendly and welcoming. The manager, Mary, always greets me with a warm hello every time I walk through the door. I've received many great cuts there but ever since Brandi showed up I get my haircut from her when she's around because it's EXACTLY what I want EVERY TIME! I couldn't ask for a more consistent, friendly, professional stylist! As a retail manager myself, I can say she is the type of person every business would want on their team. Keep up the great work, Brandi!", "aspect_word": "manager, stylist", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.7287, 0.4415, 0.3524, 0.3511", "emotion": "joy, joy" }, { "review_id": "wAFuQN1P5_klm052L22v1A", "business_id": "dGF7wLT0zN4-lVaf5LIG6Q", "user_id": "hK-KNo3sQEMUA8AmQ9Z02w", "date": "2010-12-20 12:27:28", "stars": 4.0, "text": "Yes, Yes and Yes....driving through St. Louie MO, I found a real life \" Jack and the Box.\". Just like the one on Lake Street and Addison Rd, in Addison, Il in the late 70s and 80s. And yes they still have the deep fried greasy taco's, Yum. I went in with camera in hand to document this historical event,,,,, \" A real life Jack-N-the Box.\" I ordered several taco's to go and conducted a field interview of the staff to see if they were for real. They were and does this count as a close encounter of the fourth kind? I say yes, when are they returning to addison ,Il , I asked. It was a big secret. I say FNNNNN -A.... got to love the blast from the past...Lol", "aspect_word": "taco, staff", "sentiment": "neu, pos", "sentiment_score": "0.5392, 0.4259", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "c-3rzqamkV_cyp2ath7KyA", "business_id": "nZZc4_SPb3UxD2AtDEtugg", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2015-09-08 15:51:38", "stars": 4.0, "text": "Sure it's an airport location with no extravagant leather sofas, industrial working tables are super cool baristas but it's an airport location...what more do you want but your daily dose served up just in time to board your flight outta this joint.\n\nLocated inside Terminal 1 just past the security checkout and next door to Dunkin Donuts.\n\nPrepare for long lines but it moves pretty quickly if you know what you want and don't hold the line up ordering a tall cappuccino with a splash of soy milk, slightly shaken not stirred over a few cubes of ice in a grande up, half pump of hazelnut with a fan of whipped cream on top!!!!! STOP IT PEOPLE", "aspect_word": "tables, baristas, lines, cappuccino, milk, ice", "sentiment": "pos, pos, neg, neu, neu, neu", "sentiment_score": "0.3352, 0.8382, 0.3110, 0.3990, 0.4578, 0.3857", "emotion": "neutral, neutral, surprise, neutral, fear" }, { "review_id": "IcknqsBiDAioNt0tmGQZsw", "business_id": "BQgt7_EUFTftPT3JDZSdYA", "user_id": "rGGGVrTOXzy43kIxWYQmYQ", "date": "2014-03-13 20:53:03", "stars": 1.0, "text": "I do not get prescriptions frequently; however, over the past year and a half, I have gone to this location 4 times and have been told on 3 of those 4 visits that computer problems have delayed filling of my prescritions. If computer problems are so frequent at that location, they really should have a plan B for filling prescriptions when their computer system is down.\n\nOn the 4th visit (no computer problems this time), I chose to wait for my prescription. I sat in the waiting area for neary 45 min. When I still wasn't called, I went to the counter and learned that my prescription had been filled 30 min. ago, but no one called me. No apologies and rude demeanor were the icing on the cake. \n\nLack of viable procedures and lack of attention to detail in a pharmacy department are major red flags in my book, and make me wonder how much care goes into correctly filling the actual prescriptions. \n\nBeware.", "aspect_word": "waiting area", "sentiment": "neu", "sentiment_score": "0.3279", "emotion": "neutral, neutral, sadness, anger, fear, neutral" }, { "review_id": "CaNyVl-NFSuKXsRiiHllcg", "business_id": "04l8PYcuYQeEkEhJCbhtOA", "user_id": "ch2K57s7o2Pv2uDkoOdVYA", "date": "2019-03-19 15:59:44", "stars": 4.0, "text": "On our last day in New Orleans we visited this breakfast spot. The decor is super cute and almost feels like you are taking a step back in time. Breakfast was really good and the service was great too. I wouldn't say the breakfast was anything special but the experience is what made it special.", "aspect_word": "breakfast, decor, Breakfast, service", "sentiment": "neu, pos, pos, pos, pos", "sentiment_score": "0.3831, 0.8521, 0.7353, 0.8339, 0.5222", "emotion": "neutral, joy, joy, joy, neutral" }, { "review_id": "OQpcyGVotGBm-zc_Z9cXGQ", "business_id": "Z6Bqeiuv2J_UbpG6W2NHYw", "user_id": "tdzXK6WkaR7kuRBERSb3ug", "date": "2016-11-30 21:34:18", "stars": 1.0, "text": "I'm here at least once a week because it is open late and I love me some breakfast food for dinner. On MULTIPLE occasions I have shown up at this location and it was closed, no sign on the door, not for some expected holiday hours, just closed... O.o \n\nSeriously?! \n\nAnd please, please, PLEASE... get rid of that older waitress you recently hired who throws fits and gets loud and bitter whenever she messes something up or forgets an order. Sadly it is somewhat of an expectation when I see her working there. Without fail, she'll cause a scene.", "aspect_word": "breakfast food, dinner, waitress", "sentiment": "pos, neu, neg", "sentiment_score": "0.4275, 0.9211, 0.9078", "emotion": "joy, surprise, neutral, neutral, neutral, surprise, neutral, neutral, anger, sadness, anger, neutral" }, { "review_id": "3eYdgFYKpiYSvKjZB235ng", "business_id": "eQG5bKz5S4F0jG8mMw7ohQ", "user_id": "3cc9qV9awq5UO0jTv3sDSQ", "date": "2020-06-08 00:40:20", "stars": 1.0, "text": "The worst McDonalds to ever pop on the face of earth. I have had better customer service from the flea market cafeteria than this flea filled \"restaurant\" constant dirty looks poor food and the most disinterested look on there face at all time. Since the lobby is closed the workers will just sit at the lobby on facebook and when you walk in to order they look at you as if you have just invaded their home. I would drive the extra mile for another McDonalds. I would not eat there even if it was the last location with food on the planet.", "aspect_word": "McDonalds, service, food, lobby, workers", "sentiment": "neg, neg, neg, neu, neg, neu, neu", "sentiment_score": "0.5953, 0.3188, 0.7446, 0.3561, 0.7124, 0.4317, 0.4771", "emotion": "disgust, disgust, neutral, neutral, neutral" }, { "review_id": "Q8X86LJ5gyqXyaEMKOI4tQ", "business_id": "bJFVF1wnQscEbOuEZ7aJwQ", "user_id": "Hgg-NXs0ikGRLLbmppi00w", "date": "2008-03-30 19:41:35", "stars": 4.0, "text": "I have only ever had Waffle House in Florida and I have to keep the tradition alive. The Grilled Texas Bacon Egg & Cheese Melt plate hit the spot. I never thought I would think this but there was too much bacon, I got hash browns on the side which were perfectly fried and suprisingly not greasy. I washed it down with a refreshing glass of OJ. Waffle House once every few years really is a wonderful thing.", "aspect_word": "Grilled, Grilled Texas Bacon Egg & Cheese Melt plate, bacon, hash browns, browns, House", "sentiment": "pos, pos, neg, neu, pos, pos, neu", "sentiment_score": "0.5703, 0.4410, 0.4080, 0.3663, 0.3952, 0.2572, 0.3222", "emotion": "neutral, neutral, surprise, joy, joy, neutral" }, { "review_id": "FG7KPEdmAlOHkDTf2G94jA", "business_id": "ahnaBpvC29I66u_6JRzQFw", "user_id": "ImZk3Lx-98BweS5wY6ADWQ", "date": "2014-06-20 17:06:24", "stars": 1.0, "text": "The only time I've stopped at this location was today. It will be my final visit. I went to the drive through, and was giving my order. I hesitated for a moment trying to decide on what drink I wanted with my meal and the woman very rudely yelled at me to pull to the window to complete my order. I drove to the window, past it, and out of the parking lot. No need to scream at your customers.", "aspect_word": "drink, meal, woman, parking", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.7908, 0.8787, 0.7335, 0.3296", "emotion": "neutral, joy, fear, anger, neutral" }, { "review_id": "EpfR2bUHvTUKmSxGAu31hw", "business_id": "eNgIQDFv0yF0cr1VyOKg6g", "user_id": "43HjHJpAsa1zKFxD8iGm5A", "date": "2016-10-12 12:55:15", "stars": 4.0, "text": "Not bad at all. Clean always (immaculate bathrooms). Polite and helpful staff. Ample supplies, strong WIFI, and polite PF members. A few times I've seen a machine down..but following day it is up and running. My qualm is with the parking lot in the evenings. But don't feel any safer at the Hamilton location either.", "aspect_word": "bathrooms, staff, supplies, parking", "sentiment": "pos, pos, pos, neg", "sentiment_score": "0.8150, 0.8613, 0.5721, 0.4766", "emotion": "disgust, neutral, neutral, joy, surprise, neutral, joy, neutral" }, { "review_id": "rovHwKWy2ax-cPjnJawilA", "business_id": "2CEKgW-_-SiMe9Z9UjbCow", "user_id": "5-r-qdQUwJsDnURLdqmumQ", "date": "2019-02-17 00:57:49", "stars": 5.0, "text": "This review is overdue, but I cannot say enough about the amazing service I received at this Enterprise location. Unfortunately, I had to do business here due to a car accident that put my vehicle in the shop. The last thing you want to do after you've been hit by another driver is deal with rental car issues. But I had ZERO problems with Enterprise. They picked me up at the collision center when I dropped off my car. They quickly got me in a rental vehicle to get me on my way to work. They accommodated the fact that I have three children to navigate, so I needed a large enough car to manage that. AND they got me back to my completed car upon return in a quick and efficient manner as well. The staff were ALL friendly, helpful, and sympathetic to the drivers that were inconvenienced by others who had hit them. And they really worked hard to make everything about the rental process smooth, easy, and efficient. I was pleasantly surprised and even relieved. The absolute only room for improvement in the future was that my rental vehicle had an odor reminiscent of cigarette smoke even though all of their cars are supposed to be smoke free. The one I was rented had either been driven by a smoker or (more likely) smoked in at some point. I would absolutely use this Enterprise in the future, though, based on customer service alone.", "aspect_word": "service, staff, odor, cigarette", "sentiment": "pos, pos, neg, neu, pos", "sentiment_score": "0.8703, 0.7926, 0.4065, 0.3206, 0.2221", "emotion": "sadness, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, surprise, disgust, neutral, neutral, neutral" }, { "review_id": "F8WHKe_EU7GLcGSW3O8rNQ", "business_id": "9PZxjhTIU7OgPIzuGi89Ew", "user_id": "GD0AnaoQO2ymuLXw0P1PRA", "date": "2015-08-22 16:04:18", "stars": 4.0, "text": "I was visiting my friend in Philly and she took me here for dinner. We are both Southern California natives, so we were no strangers to Mexican food. I wouldn't say that this tasted like authentic Mexican food. But it was all still pretty good. I got the nachos. It was delicious but I wish they gave me more chips. It was very pricey for the portion I got. I would come back for the margaritas.", "aspect_word": "dinner, Mexican, food, Mexican food, nachos, chips, portion, margaritas", "sentiment": "neu, neu, pos, pos, pos, pos, neu, neg, neu, pos, neu", "sentiment_score": "0.9209, 0.3271, 0.2916, 0.6402, 0.5897, 0.4343, 0.3411, 0.4396, 0.4767, 0.2736, 0.3243", "emotion": "joy, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "gKICcITt-veT3629JsTZpg", "business_id": "5UXSj1CTEsAz6xs-h8Y2bA", "user_id": "78DKI-9QXr4HwLxC33Gcww", "date": "2020-02-22 20:54:26", "stars": 1.0, "text": "Unfortunately this is the closest UPS store to me. The service is shameful. They are SOOOO SLOW! I was the second person in line and waited 15 minutes to just hand over an Amazon return. Thankfully another employee came out from the back to help, but he wasn't friendly, just said he would help whoever was next, scanned my item and I left. The person being helped in front of me was still not done. It shouldn't take take that long to send a package.", "aspect_word": "service, employee, package", "sentiment": "neg, neg, neu", "sentiment_score": "0.9089, 0.5275, 0.4803", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "psHHSKMPiaAZWG9ukPdkRw", "business_id": "JaxuXaTA-f5ETltK-I4NUQ", "user_id": "6InyxxWLYI0J9y4342o12Q", "date": "2014-12-17 18:53:04", "stars": 5.0, "text": "Very friendly Discount Tire. I've been coming to Discount Tire (different locations) for pretty much my whole driving life and I've kept giving them my business because they take care of me so well. Free repairs, and free inspections. They basically do whatever they can to earn your business. I like that!\n\nThis store in particular is my current go-to as it is near my house and they are always friendly and prompt.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "3rW6y9X8maXPZNla8tmsiQ", "business_id": "7jVmd4JBBIKjWdMyyre4kA", "user_id": "Bw7S12p7KWjvgO9lz99s7Q", "date": "2017-12-16 16:21:59", "stars": 3.0, "text": "I'm not sure if the food/restaurant/staff quality has gone down at this location, but I was disappointed on our most recent visit. We visited at 5pm on a weeknight. There were a few people ahead of us and the staff wasn't as helpful as other visits. Our food was just ok... nothing that I would rush back for. There are a lot of options out there and I feel they are missing their mark.", "aspect_word": "food, staff quality, staff", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5951, 0.6009, 0.8642, 0.4396", "emotion": "surprise, neutral, neutral, fear, sadness, neutral" }, { "review_id": "Pz7ubNWS3cNuWOO3U5aP9w", "business_id": "tIrKQRlAft3cytlm4khnKQ", "user_id": "urlqwP8MH8SPsxEbl-owrA", "date": "2019-04-09 17:35:25", "stars": 1.0, "text": "They didn't have hard shell tacos... Not sure how but ok. Ordered a bean burrito but when I bit into it got a mouthful of onions. So I took it apart to remove some of the onions... only to discover the ENTIRE inside was onions! (See photo). They must have been out of the other ingredients, like beans, because that's all that was in there. Needless to say it was inedible. I didn't bother returning to order anything else. They got the drink order correct.", "aspect_word": "shell tacos, bean burrito, onions, ingredients, drink", "sentiment": "neg, neu, neg, neg, neu", "sentiment_score": "0.4214, 0.4060, 0.4748, 0.3598, 0.6528", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "JLwCP9zkz-1GjIrHgt-heA", "business_id": "VEwHudSzAsCW_ISBERlhew", "user_id": "Y-HpR79F_ZqRtGMjZnhwVg", "date": "2021-04-30 16:29:21", "stars": 4.0, "text": "I generally find fast food chains disgusting, and I'm likely to take my money and caloric limits elsewhere. Culver's, however, is the pride of the Midwest (in the fast food world).\n\nDuring the pandemic, places that offered drive-thru began going to the top of my list. This location, in beautiful Lawrence, has excellent service. For a staff largely made up of teenagers and younger adults, it operates with the efficiency of a lower-end Swiss watch (think Tissot rather than Patek Philippe). Despite very long lines, the customer can have his or her meal in under 15 minutes. The staff is polite, helpful, and relatively professional.\n\nPandemic or no pandemic, the food is tasty. I'm particularly fond of their \"North Atlantic Cod Dinner,\" which is a fancy way of saying \"fish 'n chips.\" While their fried tenderloin does not rival those served in Hoosier mom-and- pop joints, it's A-OK for fast food. Be sure to top any meal off with a Concrete Mixer, even in the winter.", "aspect_word": "food, service, staff, lines, meal, Cod, Dinner, fish, chips, fried tenderloin, Mixer", "sentiment": "neg, pos, pos, neg, neu, pos, pos, pos, neu, neu, neu, neu, pos, neu, neu", "sentiment_score": "0.5387, 0.8126, 0.4467, 0.5307, 0.8152, 0.8072, 0.7851, 0.2020, 0.3039, 0.4232, 0.2746, 0.3324, 0.3831, 0.6766, 0.2312", "emotion": "disgust, neutral, neutral, joy, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "2GwRka2is6jHyB1rlr9xHw", "business_id": "qvGoBKNSoW6PW1eE0C3t6A", "user_id": "hinrYC95HxT8V2wupp0LvA", "date": "2021-12-18 17:30:30", "stars": 4.0, "text": "Shake Shack's new location has finally opened up in Downtown Indianapolis! It is situated at the beginning of Mass Ave which is a great location for downtown workers/visitors.\n\nThe menu has burgers, chicken sandwiches, hot dogs, and shakes. The single patty is pretty small, the group I was with mostly got two burgers/sandwiches due to this but I'm sure the double will also be filling. I personally found the single to be just right with an order or fries. The burger was simple and tasty, and fries were spot on.\n\nThey do have lemonade drinks, but not sure if these are for me. I had the Cran Citrus Punch and was indifferent. I'll be back to try a shake :).\n\nMy group all individually ordered via the app for pickup when we left our office, and after walking there our order was ready. This was fast and easy through the app!", "aspect_word": "location, menu, burgers, chicken sandwiches, hot dogs, shakes, sandwiches, fries, burger, lemonade drinks, Citrus, Punch, shake", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neu, neg, neu", "sentiment_score": "0.6007, 0.5926, 0.6160, 0.5740, 0.4915, 0.4168, 0.6524, 0.3911, 0.4872, 0.7218, 0.6094, 0.4087, 0.2957, 0.3179, 0.4049", "emotion": "joy, neutral, neutral, neutral, joy, neutral, fear, neutral" }, { "review_id": "57XO4uwJXulC7J38GljMQw", "business_id": "bG8S3XJPuISoN0LG6uYSgg", "user_id": "qX9rK32qy5hiYo9EPPJftw", "date": "2014-12-11 02:07:58", "stars": 2.0, "text": "A relative from overseas moved to states side and had never had KFC in America before and wanted to try it out. Needless to say, despite my protests and reasoning with the boy, he wouldn't listen to me. So off we went on our adventure to the closest KFC location.\n\nThere were no customers in the restaurant when we pulled up and the drive-thru was clear so I thought to myself, \"ok, so this should be quick\".\n\nNope.\n\nI was sorely wrong. Not only did I have to wait in a parking spot for them to bring me out my food, but I had to wait 10 mins longer than what they had told me I had to wait, which was 10 mins. \n\nSo after 20 mins of waiting. We get our bag of food. That's way too long to be waiting for food at a fast food restaurant when it wasn't busy at all, and it wasn't during a meal rush (past 7pm).\n\nOh, also, they didn't take coupons that I had received in the mail for KFC from this location which is really dumb. It's not the cashier's fault because they said it wasn't in their system so there's nothing she could've done about it but seriously, that restaurant needs to get their shit together.\n\nExpect to get diarrhea after eating the food from here.\n\nParking: Shared lot\nPrice: KFC prices (overpriced)\nWait: Too long", "aspect_word": "boy, food, waiting, meal, coupons, KFC, cashier, Parking, Price, prices, overpriced, Wait", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.4968, 0.8127, 0.3412, 0.7859, 0.6990, 0.4446, 0.6888, 0.3658, 0.3230, 0.7429, 0.4540, 0.8040, 0.3382, 0.5619, 0.3080, 0.4388, 0.5636, 0.5081", "emotion": "joy, anger, neutral, disgust, sadness, neutral, neutral, surprise, disgust, disgust, neutral" }, { "review_id": "cewvKcOI1fZjvGlV4ldrng", "business_id": "rMhq8EMkpcf8xxpPt7YuBA", "user_id": "WgSYAN4h4zURvbo7DuOXSg", "date": "2018-03-01 03:57:21", "stars": 5.0, "text": "Let me tell you, this CVS is off the chain. THEY HAD EVERYTHING, plus the receipt had coupons on it which brought me to joyful tears. They had chocolate and toilet paper and fluffy bunnies and candy bunnies and shower gel and tooth paste and condoms and face wash and mouth wash and Vaseline and a dude working at the counter who looked like Billy Joel. I had a spiritual experience in line when I overheard Sean Paul's angelic voice on the overhead radio. He was singing his new hit song titled, \"get busy\" and I couldn't help but think, \"I am, Sean....I am\". THIS CVS RULESSSSS", "aspect_word": "counter", "sentiment": "neu", "sentiment_score": "0.5776", "emotion": "neutral, joy, neutral, joy, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "LOFVimal2lEQFKiN2MZeMg", "business_id": "bkBHOBQ-R6CVTMiVGiJQOg", "user_id": "lRDOX27JOSn2Q20NgLQzRA", "date": "2019-03-11 16:54:47", "stars": 1.0, "text": "Ordered 4 pizzas for a birthday party. One of them was ordered with no cheese for vegan members of the party. When they arrived the pizza with no cheese was made with cheese. I called to ask for a replacement and everything seemed fine with the exception of being asked how it got cheese on it, as if they were asking me how I or my guests got cheese on the pizza ourselves. I said the pizza was made with cheese. They said they would remake it and it would be here on 45 minutes. They then called back a few minutes later to again question how the pizza had cheese on it and then eventually hung up on us. I called back and asked for a manager to talk about what happened and they appologized and again offered the replacement. I explained that at this point we didn't really trust the situation at all and just wanted a refund for the one pizza. They said they could not do a partial refund. When I asked then for the contact for the corporate office or the franchise owner I was met with silence for 10 seconds or so then the manager hung up. Will never eat at this dominos again.", "aspect_word": "pizzas, pizza, cheese, manager, owner", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.5311, 0.5698, 0.4171, 0.6300, 0.5173, 0.3722, 0.5685, 0.4007, 0.4334, 0.5736, 0.2617, 0.7214", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "avM89RIfyXOXIu0x_lEdDQ", "business_id": "iAP8eZ847uCHLS-r81jUFg", "user_id": "q9aETs3updD5EjSPvZfamw", "date": "2020-02-18 21:35:19", "stars": 1.0, "text": "F*** this Chipotle location! This is the absolute worst one I've ever had the displeasure of walking into. Not only do the \"teenagers\" working here lack ANY decent level of customer service, they can't even make eye contact or greet you politely. Not that I care too much, I just want delicious fresh food. Don't we all?\n\nMy Girlfriend and I don't eat meat, so of course we always look forward to Chipotle's fresh grilled peppers and onions on our burrito bowls. \n\nWhen we ordered veggie bowls, the chubby girl with acne working at this location softly said, \"we don't have veggies.\" We responded with, \"no problem, we'll wait for some fresh ones.\" \nShe then reiterated that they don't have any veggies.. I was taken back, I asked her to clarify and she responded rudely by saying they \"don't have any veggies at that location.\"\n\nNot only was I immediately infuriated because of hanger kicking it, but I was blown away by the total lack of empathy. Not once did any of the 3 teenage girls working the counter apologize, they literally didn't have the mental capacity to think outside the box, or respond like decent human beings.\n\nIt's a shame that Chipotle hires humans like this. It's a gross reflection of not only their business, but their brand. I am tempted to never support this chain again based on this sh*tty experience, but because Chipotle is literally the only fresh \"fast food\" in America, I will take my business to another location. \n\nHopefully those other \"owners\" have a higher standard of service when hiring kids to run their store.\n\nDid I mention this was my first time ever visiting this location? Talk about first impressions..", "aspect_word": "customer, service, food, meat, grilled peppers, onions, burrito bowls, veggie, bowls, veggies, hanger, empathy, counter, fast, owners", "sentiment": "neg, neg, pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.6061, 0.4348, 0.7792, 0.3508, 0.3589, 0.2174, 0.4465, 0.5243, 0.4932, 0.4584, 0.4191, 0.3938, 0.4338, 0.3758, 0.3939, 0.3841, 0.2417, 0.3048, 0.3652, 0.4167", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, anger, anger, neutral, disgust, fear, neutral, surprise, neutral, neutral" }, { "review_id": "pC35p0NeUSKLBhc0Uyud2Q", "business_id": "fVKl2yFTh2M6BADfHd2y-w", "user_id": "NOsec-61j9T4p96aEA7n6Q", "date": "2016-12-13 14:44:52", "stars": 3.0, "text": "Its tough to give Walmart a good review and at the same time, it's tough to give them a bad review.\n\nWe all end up there because it could save us a little cash, we all endure standing in line to check out when there are 82 unused cash registers, we all look for someone who works there to help us find something only to find yourself on an adventure out of lord of the rings just to locate the curtain rods....\n\nFellow customers, Walmart is NOT your living room. Get dressed. They sell all sorts of clothing, next visit, buy some. Not pj pants or clothes that don't fit you. There is a variety of styles and sizes to choose from.... please.\n\nWell, Walmart always has that one thing we need, thats why we all end up here. Walmart in general has declined in years, only getting worse. If you want to be entertained, go to Walmart. If you want to casually shop peacefully, go somewhere else. Its like a circus with too much interaction for me to handle. I try to stay away as much as possible....", "aspect_word": "cash registers, rings, curtain rods", "sentiment": "neg, neu, neu", "sentiment_score": "0.3164, 0.3298, 0.3385", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, sadness, joy, neutral, neutral, neutral, neutral" }, { "review_id": "tYbtkEN23h21EM3ggLkicQ", "business_id": "2zSQu6_cLgWAVbZ2LbSLBA", "user_id": "BmVwbsL8l0imz4slonyMaA", "date": "2019-07-03 19:39:51", "stars": 4.0, "text": "Listen here...They're only getting a 4 and not a 3 because the food is so good, but my goodness they did the ONE thing I can't stand...My ONE pet peeve when it comes to fast-ish food joints....\nDON'T SHORT ME ON THE FRIES!! \n\nHear me out people cause I know it shouldn't be a big deal, but when you pay for large size waffle fries, you don't expect the portions of a small one. Come on now ya'll. I know you working hard back there and maybe just maybe someone was rushing and didn't pour enough fries in...\n\nBut my favorite part of the fries experience was ruined!\nYa'll know what I'm talking about! When you think you're done all your fries and you reach into the bag and there's a few extra that must have fallen OUT of the fry container and its like french fry Christmas. \nAll I'm sayin' is don't ruin French Fry Christmas for me! \n\nAnyway, the food is good as usual. l", "aspect_word": "food, FRIES, waffle fries, portions, fries, fry container, fry, French Fry", "sentiment": "pos, neg, neu, neu, neg, neg, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.8988, 0.3987, 0.3591, 0.3700, 0.6819, 0.3969, 0.4881, 0.5316, 0.3953, 0.2479, 0.2974, 0.7267", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "YjJQiUVWvIJDVzuVRixPag", "business_id": "l9eLGG9ZKpLJzboZq-9LRQ", "user_id": "vU9_lZqJQIR8btUYw7fqxA", "date": "2016-11-27 20:15:54", "stars": 4.0, "text": "There is not much to hate about Wawa. Especially, the \"super\" ones. \n\nThis store is nice and clean. Staff seemed friendly. Store was very packed. \n\nThe gas here was great. Super, cheap! Lots of pumps with long hoses. Actually, did not have mini-tvs.\n\nOnly downside is that people park in the pump spots, and will go inside the shop.", "aspect_word": "Staff, gas, spots, shop", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.7542, 0.4920, 0.3196, 0.4575", "emotion": "neutral, surprise, joy, neutral, neutral, neutral" }, { "review_id": "w_22UonTD_NTDC-kD1yuJQ", "business_id": "u8J1nL2ZwOB4nRRN5v88vA", "user_id": "Xp5Hj2SGl0eDp3Ine9a_vg", "date": "2020-08-11 16:11:32", "stars": 5.0, "text": "Ginger has become a quivering puddle of nerves during fireworks, so on July 4th, I decided to get her a thunder shirt. It was too late to order it from Amazon, so I hit up PetSmart online, and was pleased to discover that: 1) they had a thunder shirt in stock, and 2) you can order and pay online and drive up and they'll bring it to your car. Perfect pandemic business transaction!\n\nSo, that's what we did. Ordered a few other sundries and drove over, called from the car, and boom! Here came a nice young lady, who handed over the loot. \n\nShe also gave us a free goodie bag, with some cat and dog treats and supplies.\n\nA very positive shopping experience.", "aspect_word": "fireworks, sundries, treats", "sentiment": "neu, neu, neu", "sentiment_score": "0.4452, 0.4180, 0.2873", "emotion": "fear, joy, surprise, joy, neutral" }, { "review_id": "R2nT9M5200ApawSzm2xQ5A", "business_id": "ZcaH6g_NekveVK47ws5z_g", "user_id": "ScuWOAFGiCSDkZPI4x5mAQ", "date": "2012-09-23 06:04:34", "stars": 4.0, "text": "This is one of the nicest Pizza Huts I have ever been it. It was very clean and the staff was very nice!!! Went with a friend and enjoyed a pizza together. I am not a fan of chain pizza joints but I have to admit Pizza Hut is one of my favorites. It was not always. I think they changed their sauce at some point!!!", "aspect_word": "Pizza, staff, pizza, sauce", "sentiment": "pos, pos, pos, neg", "sentiment_score": "0.5307, 0.8943, 0.6270, 0.5695", "emotion": "joy, joy, joy, neutral" }, { "review_id": "Cugw95fJZbQKshv4arlsKw", "business_id": "62B-29mSnrzTKRC1XPxFIw", "user_id": "eS5_y40SV0sqjDo-iK0epg", "date": "2015-09-03 19:28:57", "stars": 3.0, "text": "Aside from the every changing menu and staff -which is a pain - I frequent this location for Happy Hour a couple of times a month and this recent visit I was sitting at the bar alone (single Lady) and the NEW, but delightful, barkeep Crystal presented me with a card and wanted my name which she explained that when the manager stops to talk to me he would call me by name - Strange but I played along. There 2 men on one side of the bar and 2 other men on the other side and me (alone) in the middle. We were well within talking distance and we did pass a few remarks back and forth. Lo and be hold the \"young\" manager did come by and chatted up both sets of men about Fantasy football ??? but totally ignored me! He didn't even ask if my food was good! What the Hell are you doing Applebee's management? If it weren't for Crystal chatting with me I would have felt invisible - no wait! I did!", "aspect_word": "menu, staff, bar, barkeep, manager, food, management", "sentiment": "neu, neg, neu, pos, pos, neg, neu, neg, neu, neg", "sentiment_score": "0.4249, 0.7596, 0.8075, 0.5137, 0.2908, 0.6787, 0.8351, 0.5412, 0.3435, 0.3487", "emotion": "joy, neutral, neutral, surprise" }, { "review_id": "xI9bVYDCyYngzsq5MWZrmA", "business_id": "TdMja0lg8l5kdTc9qtZoZg", "user_id": "7He2tF83YGi8cgbPXByEUg", "date": "2012-09-05 13:26:41", "stars": 3.0, "text": "Since this subway is a block from the hospital, I tend to frequent it a lot. Why? Because it's cheap, quick, and I can watch my sandwich being made so I know it's getting exactly what I want on it. The restaurant itself is fairly clean and I've never had an issue with the employees here. They take my Jefferson FastPass which is nice, because I tend to run out to lunch and forget to grab my wallet for some reason. \n\nMy main issue with this location is that occasionally their lettuce is, well, not green. There might be a subtle hint of green freshness, but mostly it's the leftover white portion of the lettuce which doesn't look appealing. Also, they go extremely light on the onions, I always have to ask for more. But maybe I just like onions more than most people... who knows.", "aspect_word": "sandwich, employees, lunch, lettuce, portion, onions", "sentiment": "neu, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.6179, 0.5974, 0.8096, 0.5751, 0.3293, 0.3062, 0.3678, 0.3006", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Etk2lA8WEdFt1OFFS5arnQ", "business_id": "S-EzBTZ75f8Jz6WvagftAg", "user_id": "ysCBsXWPB-LAiewVS3jZfQ", "date": "2019-10-14 06:59:58", "stars": 3.0, "text": "As one of my favorite small airports, I was really hoping Reno would have a halfway decent Hertz, but this one is literally just \"A-OK\" for the books. \n\nHaving booked my car online, I came to find out that there is no such thing as Gold Service (#1) for more from this Hertz. I have no problems meeting with people at the front desk per se, but it gets somewhat problematic if there are lines or if there aren't enough employees. at the counter. Thank goodness for a Gold Service line pass.\n\nTurns out the car inventory isn't as vast as I would have liked. Like many small car rental services, cars are pre-assigned with keys with the paperwork instead of being left in the car. At least the cars are located right in the airport parking lot instead of having to shuttle it somewhere nearby. \n\nSince the hours at the desk are limited, there are also not a lot of employees to be onsite to help. They do have a telephone to dial at all hours, but essentially if one arrives at the airport between 1AM and 5AM, there is nothing happening. \n\nLastly, when in doubt, go for the full size vehicle. They're a lot roomier than the compact kind and just a few dollars more. (#2)\n\n___________\n(#1) A perk for frequent Hertz members where one can choose any car they'd like from a specific part of the lot without talking to anyone at the front desk.\n(#2) I'm aware this is obvious for most people, but it's a real thing here.", "aspect_word": "desk, lines, employees, counter, inventory, front", "sentiment": "neg, neg, neg, neu, neg, neg, neu, neg", "sentiment_score": "0.2192, 0.4304, 0.6480, 0.4215, 0.2919, 0.6039, 0.3207, 0.2351", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "qfDu71BIwgpdHOIKVHWKcQ", "business_id": "IvIItKgPAhsgbxwRczEQeA", "user_id": "lg7pp09695yrVMEa__XSHQ", "date": "2008-08-13 16:27:12", "stars": 2.0, "text": "In other cities, the Jimmy John's have big neon signs on their windows that say \"FREE SMELLS.\"\n\nHardee har har. Perhaps the people who opened up the Jimmy John's franchise in Center City took pity on us Philadelphians and decided that between SEPTA and the horse carriages, we're all set when it comes to free smells.\n\nMaybe it's just as well that they skipped the sign, since the sandwiches are really basic, and I can't imagine the scent of them luring anyone in the door. I got a vegetarian sub which came on a super-soft roll (you call it soft, I call it mushy), with tomato, sprouts, cheese, mayo and \"avocado spread\" (which is really just mayo mixed with pureed avocado. totally inferior to, say, guacamole). The sandwich was um, salty. And soft. And boring. I have no idea why anyone would eat these sandwiches over, say, a Chickie's hoagie or a Capriotti's bobbie or a Banh Mi or even a wawa shorti. \n\nUnfortunately, I think I am just a little too Philadelphian for this sandwich.", "aspect_word": "sandwiches, scent, vegetarian, spread, guacamole, sandwich", "sentiment": "neu, neg, neu, neu, neu, neg, neg, neu, neu", "sentiment_score": "0.4197, 0.3837, 0.4971, 0.3183, 0.2545, 0.2941, 0.4248, 0.5637, 0.5895", "emotion": "neutral, neutral, neutral, joy, sadness, surprise, neutral" }, { "review_id": "OEXzERSh7vf1BjLyLVlpdw", "business_id": "8QZJvkx29OQNZgrM53aVbw", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2018-09-15 02:38:18", "stars": 2.0, "text": "Holding steady at a 2...\n\n\nGreat for what it's worth...a quick rest stop. Look, if you walk in with medicore expectations; YOU'RE WINNING. May be a long wait but large parties are welcome. Kids can definitely get a good meal & tons of cheesecake & other dessert options. \n\nThe menu is ginormous which is a major downfall. Cheesecake Factory is a master of none. Not to deter you they offer everything from pasta, to potstickers, from fries to salmon. I use to LOVE the Linda's Fudge Cake!!!! It's been a few years since I've had the pleasure so this year for my birthday I decided to live large with Linda. \n\nTotally disappointed. Either I've lost the taste buds for it or the recipe, vendor, expiration date was effected by my lastet slice. I took a few bites & asked for a box. Lastet the same night I planted my fork in for another bite. I threw it away in disgust. \n\nPatio seating, full bar, booths & tons of space. Give it a whirl. \n\nI'm bowing out gracefully,\n\n~Christy", "aspect_word": "wait, meal, cheesecake, dessert options, menu, pasta, potstickers, fries, salmon, Fudge Cake, recipe, vendor, seating, bar, booths, space", "sentiment": "neg, pos, pos, pos, neu, neu, neu, neu, neu, pos, neg, neg, neu, neu, neu, neg", "sentiment_score": "0.5831, 0.7179, 0.4991, 0.3925, 0.4066, 0.4506, 0.3408, 0.5746, 0.5487, 0.4611, 0.3895, 0.5930, 0.3033, 0.5906, 0.3373, 0.2573", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, joy, sadness, neutral, neutral, disgust, neutral, joy" }, { "review_id": "c6VGf12qV0SOftupzqgPAQ", "business_id": "aITSPNGdEITnvkzCoxHcJQ", "user_id": "5joUQHRq69g376N_oJXGmw", "date": "2017-04-15 17:41:31", "stars": 5.0, "text": "I have literally eaten at only this particular location and soooo many times and yet I haven't reviewed for some reason. But today is the day! I love this place. Yes, its a chain, but so is everyone's (except me) beloved Chipotle (yuck!)\nWe have always gotten the friendliest service and great food here. The manager is even there sometimes to greet and hold the door for you, nice touch! They have they the \"crack ice\" or the little tiny balls of ice like sonics and its my addiction. We have tried all the meats but the blackened chicken is always my go to. I think the norrito bowls are legit the most bang for your buck...they are huge, enough for two people and only 6 bucks. And I personally think their guacamole is the best in any food chain and many sit down mexican restaurants I have had. And the queso....yuuummo. if you want a chill atmosphere with blaring mariachi music with great food and and not spend an arm and a leg , get here! You won't be disappointed!", "aspect_word": "Chipotle, service, food, manager, ice, meats, blackened, chicken, norrito bowls, guacamole, atmosphere, mariachi, mariachi music", "sentiment": "pos, pos, pos, pos, neu, neg, neu, neu, pos, pos, pos, neu, pos, pos, neu, pos", "sentiment_score": "0.4303, 0.8147, 0.8180, 0.6975, 0.2442, 0.2278, 0.4417, 0.2931, 0.3921, 0.4547, 0.3749, 0.4367, 0.5587, 0.3282, 0.2661, 0.4877", "emotion": "surprise, joy, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, joy" }, { "review_id": "zUr_64GmLqf1O7xTYoM7Pw", "business_id": "Yme7LSQ6__ElNcYaR3Vz8w", "user_id": "BjOEoHwEWwQCp-csYZDesA", "date": "2017-09-29 21:02:50", "stars": 5.0, "text": "This location just opened so I decided to give it a try. I really enjoyed the pizza and the molten lava cake. My grandson thought the pizza was great too and he is hard to please. He loved the chicken wings too. Spotless restaurant and bathrooms are spic and span clean and welcoming. Beautiful decor! The cashier was really nice and friendly. So glad they are in the neighborhood. Can't wait till next time my grandson wants pizza again!", "aspect_word": "pizza, molten lava cake, chicken wings, bathrooms, decor, cashier", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.8336, 0.6692, 0.8200, 0.7219, 0.7123, 0.7753, 0.5776, 0.4947", "emotion": "joy, joy, surprise, joy, joy, joy, joy, joy" }, { "review_id": "QW53Bw3WgAwEcoICSjkaMw", "business_id": "BxveKq0rKp52EWooIDK54w", "user_id": "xIXBA7U68EASVv_li-jUMQ", "date": "2015-11-28 04:59:38", "stars": 4.0, "text": "The food was good and there were a lot of healthy options I wasn't expecting. For example the side dishes had whole grain rice, broccoli, and steamed squash. I could tell they had worked on improving the menu.\nThe place was clean and the staff were polite. All in all it's a good diner.", "aspect_word": "food, options, side dishes, grain rice, broccoli, steamed squash, menu, staff", "sentiment": "pos, pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8669, 0.6295, 0.3641, 0.4883, 0.4425, 0.5406, 0.4802, 0.7839", "emotion": "joy, neutral, neutral, joy, neutral" }, { "review_id": "-NAchfCVrHWfcd8oJW93Yw", "business_id": "iJzXgEHdKduDL6hjU_bDIw", "user_id": "800-MI2PmkRx2Zf-C5rg9g", "date": "2015-03-11 22:35:01", "stars": 1.0, "text": "I cannot say this about the entire store, but do not try to get blinds from Lowe's, as it is not worth whatever deal they are offering. The contractor they use who measures blinds failed to contact us for 10 days (not the 24-48 hour guarantee) was a no-show the first time, late the second, failed to properly file our measurements to Lowe's, and made errors on the measurements. I understand this is a contractor, but the fun doesn't stop there.\n\nWith Lowe's, the staff consistently gave different numbers for prices, their computer system was continually \"down,\" the blinds specialist seemed to always be \"at lunch,\" and several other factors existed evidencing an indifference toward providing customer service. For example, I waited 30min just to be told they could not pull up my order on the computer because the system wasn't working because it was raining, and I'd have to come back later. I was told these computer problems were normal. However you want to fit it, that's really not acceptable for a business. I will say there was one individual that was competent and friendly, but she still couldn't solve the cluster of a mess this was. It took 3 weeks to simply get a price quote on the blinds we wanted.\n\nI gave up, went to the Home Depot near Briley and Gallatin, had an appointment to measure set up the next day, and a final quote the day after for a 30% cheaper price for the same blinds. \n\nDo yourself a favor and go to Home Depot. Skip Lowe's.", "aspect_word": "contractor, staff, prices, lunch, customer, service, price, blinds", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.6440, 0.4806, 0.8009, 0.4826, 0.7582, 0.4106, 0.4932, 0.4394, 0.4613, 0.3790, 0.4290", "emotion": "neutral, sadness, joy, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "mqB8kCLxcNEJ-II4CjVUlQ", "business_id": "AwbCJZLnNdM06RpVagILKw", "user_id": "CNeaJDD_ZihiafOvSGSpPw", "date": "2015-11-02 14:29:37", "stars": 1.0, "text": "Took 2 hours 45 minutes to arrive and it was cold. I ordered 2 pizzas and a sandwich and they both looked like they had been sitting for at least a hour before they were delivered. The cheese was cold and hard. We had to throw sandwich away it was inedible.\nThe driver was nice and apologetic about the delay. He said they didn't have enough people working. Poor management should not take orders if there is no one to make or deliver the pizza.", "aspect_word": "pizzas, sandwich, cheese, driver, management, pizza", "sentiment": "neu, neu, neg, neu, pos, neg, neu", "sentiment_score": "0.5877, 0.7202, 0.7553, 0.4600, 0.5486, 0.7426, 0.6613", "emotion": "sadness, neutral, neutral, neutral" }, { "review_id": "jk6Mz3PPiuHpJp-UnW0z1A", "business_id": "RS1IwGcd4zr4zfol3KJp9A", "user_id": "H1S1IfHTZaD37Sb-J8E4vg", "date": "2013-09-14 18:24:55", "stars": 1.0, "text": "Awful service and awful mgmt.\nEmployees could not even get my order right, manager hung up on me when I started to complain. They stole my money as far as I'm concerned... Not very Christian of them... Stealing is against the laws of god but these folks would not know it.\n\n Perfect example of poorly run restaurant. Zaxby's will hopefully clean their lunch.\nWon't return to any chick fil crap restaurant again", "aspect_word": "service, mgmt, Employees, manager, lunch", "sentiment": "neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.8652, 0.7955, 0.6664, 0.8875, 0.7182, 0.8941, 0.7175", "emotion": "fear, anger, anger, neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "99zdt-Ehihqc1Du4BG-_3w", "business_id": "6S2kCMNIjgAdqBR-CoFyGQ", "user_id": "VcXeJnHaxJVoTXm8lTSfDQ", "date": "2016-05-25 16:38:58", "stars": 5.0, "text": "The pharmacists are exceptional as well as knowledgeable. I was able to get a prescription filled in under 15 minutes and got to work on time. So happy with my experience!!! I will continue to use this pharmacy in the future and recommend that others do to! Thanks For the awesome service today gentlemen!", "aspect_word": "pharmacists, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8755, 0.3811, 0.8488", "emotion": "neutral, joy, joy" }, { "review_id": "NvOOCsiKO84iHjEKRP7I3Q", "business_id": "HxkdaR5jecQoALzv-SjKAg", "user_id": "wRlDKnAKnF2qm8srnqLf8w", "date": "2020-05-15 15:11:36", "stars": 4.0, "text": "Since we came here for the first time during the Covid quarantine, this review is specidic to the drive through and the food.\n\nThere were a couple of cars in front of us, but the line did not take long to progress. The young lady spoke clearly and repeated our order. We had to wait, less than a minute at the window, before we received our food.\n\nThe chicken sandwich and fries were hot and tasted great! My wife loves her salad and looks forward to ordering it again in the future", "aspect_word": "food, line, chicken sandwich, fries, salad", "sentiment": "neu, neg, neu, pos, pos, pos", "sentiment_score": "0.4871, 0.5760, 0.6914, 0.6266, 0.4050, 0.6813", "emotion": "neutral, neutral, joy" }, { "review_id": "dRlcShK8Oqg_i1vAsHi0dA", "business_id": "hvf3t8F9hM_jr3phWjB0CA", "user_id": "WHuuz1Xm8zkrUl8fAd31Eg", "date": "2018-10-04 03:50:15", "stars": 5.0, "text": "So, another 5 star for this Pepe Boys location...\n\nEarlier this week, I took the kids to Pyramid lake so they can practice driving. You can imagine 3 teenagers all practicing speed-up and stopping. We got lots of breaking practice. After a couple of hours, my Sin noticed a \"brake fluid low\" warning. We stopped the practice and I filled the brake fluid reservoir. \n\n4 days later, it was low again. So my wife took the truck back to them as the replaced the brakes a few months ago. The mechanic found a caliper was leaking. It was under warranty and so they said they would fix it. It took a couple hours as the mechanic had to chase down another caliper. \n\nAlso, I seemed to have NOT put the brake fluid lid back on properly as it wasn't on when pep boys got to it. The mechanic found one lying around and put it on. We also had some brake light issues that the guys at Franktown oil change said was a wiring problem. My wife asked Pep Boys to look at it and the guy replaced a couple of bulbs. He said that was the only problem. The manager said that since it took so long, and that the caliper they installed for us was defective, he didn't charge my wife for anything. \n\nI really can't say enough good stuff about this location. They have twice gone above and beyond. It reminds me of a time when you had a personal mechanic and you don't have to worry about being gouged.", "aspect_word": "fluid, reservoir, mechanic, guys, oil, wiring, guy, bulbs, manager, caliper", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.3232, 0.2674, 0.2352, 0.5582, 0.5551, 0.5852, 0.4842, 0.2361, 0.3762, 0.6116, 0.2282, 0.7796, 0.3615, 0.2856, 0.6094", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "-nOT3XtQmq7M7rtpfx_u1Q", "business_id": "lBZ0TUZu0S8_syGUTQs7Bg", "user_id": "T0sut_7Z9GQ1ge7LHe2ENQ", "date": "2012-06-08 03:13:44", "stars": 1.0, "text": "Wow. I went in today because the line for the drive through was too long and I was in a very big hurry. I walked in and there was a guy mopping. He shot me a dirty look for what I assume was for walking across his clean floor. I stood at the register about 1.5 minutes or 2 minutes and loudly asked if I had to go through the drive through for service. The manager informed me I \"had just gotten there\". There were about 10 employees cleaning but no one would make eye contact. The rude manager went to the back and got the slowest worker he could find I assume. He took my order and stood there for another 20 seconds or so before asking if i wanted anything else. i said no and handed over my card. he looked at it for a bit before running it and handed me the slip without a pen to be signed. All I wanted was a sandwich. I know it should take 3 minutes at the most for that with so many employees and no customers inside. IT TOOK 8 MINUTES FOR 1 SANDWICH. 8 MINUTES! Its a shame i just moved here and I would have been a daily customer but rude slow people do NOT get return service from me and I suggest you find another one as well.\n\nIf only we could give negative amounts of stars.", "aspect_word": "line, guy, service, manager, employees, worker, sandwich, SANDWICH, customer", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.5159, 0.6209, 0.4033, 0.8678, 0.7463, 0.9065, 0.8372, 0.7291, 0.6788, 0.3395, 0.6887, 0.7076", "emotion": "surprise, disgust, fear, neutral, neutral, anger, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "1cda16sxTSNPAO_6be5iyg", "business_id": "abbNHdwyILlk45FalWyCBg", "user_id": "vcXawPso7AFEsucl2Dpjiw", "date": "2015-01-10 23:39:29", "stars": 3.0, "text": "not too impressed. typically takes a while to get to order after pressing the button and 9/10 times they don't sound too thrilled to be taking your order. food always takes an extremely long time to get to you but it's always hot. they've got a tendency to mess up burger orders though. if I say no ketchup I really do mean I don't want any ketchup it's not a suggestion.", "aspect_word": "food, burger, ketchup", "sentiment": "neg, neu, neg, neg, neg, neg", "sentiment_score": "0.5380, 0.4271, 0.4550, 0.4243, 0.4203, 0.3054", "emotion": "surprise, joy, neutral, neutral, neutral" }, { "review_id": "vPw0LYeTryjZ_QyIElX0QA", "business_id": "jveMZyfhkSaf4-EdMdZ_rg", "user_id": "bKVHLeGUk5HAEKK2MkwsjQ", "date": "2011-01-13 05:28:11", "stars": 3.0, "text": "This was my first time to a Five Guys. \n\nFirst, the food. I ordered the single patty burger with basic stuff: pickles, lettuce, tomato, mustard, ketchup, and relish. I also ordered the regular size cajun fries and a regular soda. This came to nine dollars. The burger certainly tasted better than the larger chains, and seemed a bit more \"real\" than In-N-Out. The cajun fries had a kick, and the regular size were certainly more than I could eat, coming in a 16 oz. drink cup and overflowing at that. Was it worth the nine dollars? I thought the patty was a bit small for the price, and why pay for a single size serving of fries you can't eat. \n\nNow for the atmosphere. The place is extremely clean. The decor is kinda retro burger joint. The stacked potato bags are a nice touch. But the place is small for the size crowds they are hoping to draw. I went at lunch time. The way the place is arranged right now, the tables are crowded next to one another, with little room to move. The music level was bit high and somewhat annoying. The bathroom accomodates one person. \n\nI'll go back, but not often. If you want a chain burger, I think you can get a better value and a decent burger at What-A-Burger or Carl's Jr. If I'm going to spend nine or ten dollars for a burger meal, I'd rather eat at a local place that has atmosphere to match.", "aspect_word": "food, burger, lettuce, ketchup, cajun fries, soda, drink, patty, price, serving, fries, atmosphere, decor, bags, crowds, lunch, tables, music, level, bathroom, value, Burger, burger meal", "sentiment": "neu, neu, neu, neu, neu, neu, pos, neu, neu, neg, neg, neg, neu, pos, pos, neu, neu, neg, neu, neg, neg, neg, neg, neu, pos, pos, neu, neu, pos", "sentiment_score": "0.4496, 0.4409, 0.4718, 0.3124, 0.4609, 0.5878, 0.4590, 0.3798, 0.5223, 0.5877, 0.5454, 0.2914, 0.3204, 0.5491, 0.4466, 0.3849, 0.3610, 0.3225, 0.6720, 0.4020, 0.7392, 0.3529, 0.5091, 0.4854, 0.4018, 0.4006, 0.5551, 0.5772, 0.3754", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, surprise, surprise, neutral, neutral, neutral, joy, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "fl3lvdgMt1cET-OdBEX9pA", "business_id": "y7Iy-q_iWackvOGQeiRAgw", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2010-11-25 06:17:43", "stars": 2.0, "text": "This is a fairly standard Burger King in a lot by itself on Berlin - Cross Keys Road. Heavy traffic on this road may make it difficult to get in and out of the parking lot though. The dining area and restroom looked clean enough. Service was okay, although the cashier needed guidance from someone else to enter the coupon into the register. To me, the only really bothersome thing about this restaurant was their choice of music.", "aspect_word": "Burger, dining area, Service, cashier", "sentiment": "pos, pos, pos, neg", "sentiment_score": "0.4884, 0.3948, 0.4960, 0.3562", "emotion": "neutral, fear, neutral, neutral, disgust, neutral" }, { "review_id": "fQ2M5g9VUHchHVZwcFwqeA", "business_id": "Up_4I0tqoVtyknJJXULdfQ", "user_id": "7RgijxLgn_SG7HiKo-4B3g", "date": "2018-05-17 15:14:22", "stars": 5.0, "text": "I decided to try Mobile orderung today since the app offerred such a great deal. Buy a medium McCafe and receive a free breakfast sandwich. So I paid $1.28 for a hot tea and my sandwich was free. WINNING!!! This mobile app is a must have for great savings.\n\nThe ordering process was easy through the app. You're given a choice of curbside or drive-thru pick-up. I chose curbside since the drive-thru line was so long. My order was delivered to my car within two minutes of parking. The staff was very friendly and helpful. She even returned with requested condiments and continued to have a smile on her face.\n\nThis experience was a great beginning to my morning. I will definitely frequent this restaurant. I will also continue to use the app for great discounts. The parking and location are both convenient. I've found my new breakfast alternative.", "aspect_word": "breakfast sandwich, tea, sandwich, staff, condiments, location, breakfast", "sentiment": "pos, pos, neu, pos, pos, pos, neu", "sentiment_score": "0.5256, 0.2720, 0.3804, 0.8070, 0.3487, 0.3959, 0.5162", "emotion": "joy, neutral, neutral, joy, joy, neutral, neutral, neutral, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "nzP9gNI88pjCTRdL3Ef6sQ", "business_id": "IcD4lXY6lT8zZPkGD9Flqg", "user_id": "N8Ay-Mkhxine0xSLsyOVpg", "date": "2017-01-02 13:02:37", "stars": 1.0, "text": "Where do I start, first of all they barely speak English so your order is most likely to be wrong. They never mark the type of coffee so your never sure you actually got decaf coffee. The Donuts at best are DAY OLD donuts. They can't possibly be made on premises save your money or go a block up to the Giant, you can tell a remarkable difference in taste and freshness (and the girls in the bakery speak and understand English). This is the only place in America where you can order a glazed donut and not need a napkin for your hands. The sad thing is there are some decent Dunkin Donuts around just not this one. Finally, the old hag at the window could use a happy pill! Please Tim Hortons, come to PA and take over this location.", "aspect_word": "coffee, decaf, Donuts, donuts, taste, glazed, donut", "sentiment": "neu, neu, neu, neg, neg, pos, neu, neu", "sentiment_score": "0.2453, 0.4714, 0.2766, 0.5520, 0.4452, 0.4272, 0.4645, 0.3162", "emotion": "neutral, surprise, neutral, surprise, neutral, sadness, joy, neutral" }, { "review_id": "qsSJVW9-AQ7dVNX0GFbJTg", "business_id": "GEdrmeb5ubO2Gq5MgMxDtQ", "user_id": "srx_nUpba8cwwzdcZunaCA", "date": "2018-03-03 04:54:14", "stars": 1.0, "text": "OK, I do not know why I keep on subjecting myself to torture by going to this McDonald's, but for some reason I do. The service is almost always bad - forgetting a part of the order, asking if you want sauce and then not giving it to you, not mixing the syrup for the milkshakes all the way through and then only filling it up half way and filling the rest with whipped cream (really upset that time), drive through massively slow, and the wait staff is not very nice most of the time. You know that the food will be standard because it is a McDonald's, but the service should not be this bad. When they got the new machines inside where you could order yourself, I was really excited because I thought \"Great, now I don't have to talk to these people.\" Then as soon as I came in the next time, it was broken. I really need to stop going here.", "aspect_word": "service, sauce, syrup, milkshakes, cream, wait staff, food", "sentiment": "neg, neu, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.8910, 0.7276, 0.4488, 0.4429, 0.3782, 0.6258, 0.3458, 0.7678", "emotion": "neutral, joy, surprise, neutral" }, { "review_id": "fKBGN4KDN9nqV173-Lig-Q", "business_id": "vQMcJ0hvM--o9qPYFn6Xvw", "user_id": "VEj1OuO6QrQMXFhuMZJ8cQ", "date": "2011-07-31 22:00:04", "stars": 1.0, "text": "Me: \"Hi, I'd like a Venti Iced Passion tea, light ice, no extra water, unsweetened...and a Grande Passion Tea lemonade, no ice.\"\n\nBarista: \"Sure.\"\n\nManager: \"Do you just want space on top of your cup in the drink without ice?\"\n\nMe: \"What?\"\n\nManager: \"We can put it in a smaller cup if you'd like, that way you wouldn't have space in your Grande.\"\n\nMe: \"Um, can't you just fill it with passion tea?\"\n\nManager: \"No, we'd have to charge you. See, without the ice, it's actually using 50% more passion tea.\"\n\nMe: \"So I've been going to Starbucks in various countries and cities for at least a decade and have never been told this.\"\n\nManager: \"You've been lucky.\"\n\n---\n\nRather than tangent about Corporate greed, I'd just like to say that next time I want a grande passion tea lemonade without ice and a venti iced passion tea light ice, I'm ordering 1/2 a cup of lemonade, a venti hot passion tea, and a cup of ice.\n\nThis will be cheaper for me (hot tea is cheaper than iced and one venti will be more than enough for a grande and a venti cold) and save the manager the grief of having to charge me extra for a smidge more tea.\n\nTHANKS.", "aspect_word": "tea, Tea lemonade, Barista, Manager, drink, ice, Corporate, passion tea lemonade, iced passion tea, lemonade, cup, hot tea, iced, manager", "sentiment": "neu, neu, neu, neg, neu, neg, neu, neg, neu, neu, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.5227, 0.5174, 0.3817, 0.4002, 0.7593, 0.4748, 0.5014, 0.4617, 0.3817, 0.4192, 0.4645, 0.3187, 0.4322, 0.3048, 0.3911, 0.2828, 0.3694, 0.4780, 0.4750, 0.3654, 0.3236, 0.3743, 0.7480, 0.5567", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "Empcy5nFJcN-2xif2xnrKA", "business_id": "Yh0HF45_lVXa6gSSKsJY1w", "user_id": "M4t4iuq_VtheOHSr0FNlUg", "date": "2014-08-12 13:12:41", "stars": 4.0, "text": "It is a Jimmy John's with the expected sandwiches. The bread is soft and fresh with good sandwich fillings. I like the JJ BLT. This is a new shop and the sandwich was made well, consistent with other JJs I have eaten at. The classic pickle is available.\n\nThey do move fast as expected and promised, perhaps not as fast as some more established JJs. But I am sure they will continue to be faster. Will have to check out their delivery speed.\n\nOverall good sandwiches and fast; which is why you go to a JJs.", "aspect_word": "sandwiches, bread, sandwich fillings, sandwich, pickle, delivery", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7698, 0.8135, 0.6209, 0.6934, 0.4223, 0.5131, 0.8371", "emotion": "neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "CBcBPWNlKIGq5Qm5X-o3bA", "business_id": "jVU7HIS6NJKBFmAvTIu35A", "user_id": "18M_Wv36gdWYDHuF8NIB6Q", "date": "2014-01-28 21:52:22", "stars": 1.0, "text": "Must agree with the rest of these reviews - literally the worst post office I've ever been in, to the point where I wonder if what they're doing is legal. They will lie and say they attempted to deliver, even though no slip was left and we were basically sitting next to the door at the time they claim to have tried. They ignore scheduled redeliveries. They will send you to their office to pick up your parcel, have you wait in that ridiculous line (make sure you have an hour to spare), and then tell you that your package isn't there, it's out on the truck so your carrier can pretend to try to deliver it again.\n\nThe worst is anything sent through UPS Mail Innovations or FedEx's equivalent. They will report that they attempted to deliver and the customer wasn't available; when I called to find out what was going on, the rude attendant told me they \"suspended service\" on those days. When I asked why they would lie about trying to deliver my parcel on FedEx's tracking site, I was told \"We had no other choice.\" I'm sorry, WHAT? Your other choice would be to not log an attempted delivery when there wasn't one.\n\nIf you have literally any other alternative to using this post office, take it.", "aspect_word": "office, line, attendant, service, delivery", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.3831, 0.3583, 0.8025, 0.6256, 0.3968", "emotion": "disgust, neutral, neutral, anger, disgust, surprise, neutral, neutral" }, { "review_id": "hULbubdb_0M8v3firXxe2A", "business_id": "_4g4EBJowOS_LXbyMB7DnQ", "user_id": "NFeNXGbZWRCe6qMEppNdRw", "date": "2014-11-10 23:23:47", "stars": 3.0, "text": "After a long stressful day we had to eat. Yes I could have gone to any quick service restaurant but lets blame my long day. The fries were fresh so was the rest of the order and most importantly handed over with a smile. They also got my entire $24 order correct! Yay McDonald's! Shhh don't tell anyone I ate here! Solid food delivery and solid service.", "aspect_word": "fries, food delivery, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8502, 0.5752, 0.7784", "emotion": "sadness, joy, joy, neutral" }, { "review_id": "rUA4t-hcInwCaB3EojAgUA", "business_id": "lWjxScABdGGjRHsOcEXRAw", "user_id": "kmXNP537i0dyYOFF-sxtdg", "date": "2007-12-22 18:40:44", "stars": 1.0, "text": "I took my car here to get an oil change. Big mistake. By the time they were done they had a list of about $300 worth of work that supposedly needed to be done to my car. I left and immediately called my mechanic (who i very much trust and is a certified honda mechanic... which is what i have). After listing what they said my car needed my mechanic's reply was \"You went to Firestone didn't you?\". Still concerned I drove my car all the way out to Franklin for him to look at it. Nothing was wrong with my car. It's probably been six months since this happened and I have had no problems with my car. Believe me... I will not be back.", "aspect_word": "mechanic", "sentiment": "neg", "sentiment_score": "0.4373", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "hqY23op40OMhwhDzdfWQYQ", "business_id": "ABYmtOX_IdmTuVuxNqliog", "user_id": "MmEYowrsA4j3K4gc9Th53g", "date": "2018-08-24 04:56:31", "stars": 2.0, "text": "Don't you despise when you enjoy a favorite item on a menu, crave it and come back for it only to discover it has been discontinued?\n\nThat was the story of our night here.\n\nWe have been frequenting Tijuana Flats locations more often specifically for the Philly Cheesesteak Flautas because they have a surprising amount of delicious flavor in a rather large portion.\n\nAnd tonight we learned they are gone.\n\nIf it had not been for a quality manager and two good employees at this clean and fairly new location being so nice and discussing the menu change with us, we would have simply left and gotten our dinner somewhere else.\n\nSure, this happens all the time at various restaurants. There are reasons for it, but it still does not change the fact that we as customers are disappointed.\n\nPut it this way: I like Tijuana Flats. But I loved that menu item. \n\nThe alternate items (tacos) we ordered were fine. They were prepared well, served quickly and had fresh ingredients.\n\nStill, we did not get what we came for and are not sure when we'll be back now that we can no longer get it.", "aspect_word": "menu, Cheesesteak, flavor, portion, manager, employees, location, dinner, served, ingredients", "sentiment": "neu, neu, pos, pos, pos, pos, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.8796, 0.2709, 0.6542, 0.3677, 0.5884, 0.7792, 0.6393, 0.6969, 0.8834, 0.6877, 0.2653, 0.4091", "emotion": "surprise, surprise, neutral, neutral, sadness, joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "8jxEkRQXft90zWqvSTlEWQ", "business_id": "VeGKGTgNaowMQYbAKKYLKQ", "user_id": "lyl7C-Id73dfVJxP7_yvHA", "date": "2015-10-21 03:18:36", "stars": 1.0, "text": "It's 11pm and they aren't open. Every light inside and out is turned on and the drive thru is all lit up as well, but nope, not open. This is the second time I stopped here for late night food (that is their thing right?) to have a guy behind the window making \"closed\" gestures at me. I ended up going to Wawa instead . . . again.", "aspect_word": "food, guy", "sentiment": "neu, neg", "sentiment_score": "0.6094, 0.6400", "emotion": "neutral, fear, fear, fear, neutral, neutral" }, { "review_id": "9PxjdUuX7dOLLpKQBF6d_Q", "business_id": "udHVIrP8z10Y4M0ocziJ6g", "user_id": "RPx4qHQ0jNS0bD9DYcnx_Q", "date": "2017-03-14 22:53:32", "stars": 1.0, "text": "I spend 90 dollars a month at this store on renal cat food. I forgot my prescription one evening last week and informed an associate I had forgotten my prescription. They wouldn't sell me the food. What's the point of my pet perks card? Would that not contain my purchase history in order to locate prescription number and sell the food. Poor experience, poor management and poor customer service skills. I will now purchase my food online.", "aspect_word": "food, management, customer, service", "sentiment": "neu, neu, neu, neg, neg, neg, neu", "sentiment_score": "0.3352, 0.6180, 0.5258, 0.7290, 0.7423, 0.4597, 0.6826", "emotion": "neutral, sadness, anger, neutral, sadness, neutral, neutral" }, { "review_id": "eTdDN1kWbuQh_yaJBiqLSQ", "business_id": "SS-UZH6n3FBUBCxx1SRoXA", "user_id": "AVyU4MC9ucdgCFRaLNpePQ", "date": "2019-01-16 17:43:14", "stars": 4.0, "text": "I love sonic, it was near the college I attended and we used to make trips to it on a very regular basis. I have been to the one near martinsville a few years ago, but to my surprise I passed this one on Emerson, so I naturally had to make a stop.\nThis of course is a chain and fast food, but it's delicious the are a lot of different food options to pick from. Breakfast and lunch/dinner options.\nIt's set up so you park your car make and order and it's brought out to you.\nOr you can use the drive through, which i decided to use since it was snowing.\nI have always loved sonic for the drinks, they have shakes, slushees and fruit drinks.\nMy go to, and what I purchased was a cherry limeade, I'd have it in an IV if I wasn't scarred of needles. \nIt's really a simple concept, but I love the fizz and flavor. Will be back again when I head south :)", "aspect_word": "food, options, Breakfast, lunch, dinner, dinner options, drinks, shakes, slushees, fruit drinks, cherry limeade, fizz, flavor", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.7250, 0.5397, 0.2905, 0.5897, 0.7395, 0.5065, 0.3969, 0.5224, 0.3497, 0.3210, 0.4221, 0.3652, 0.4546, 0.2397, 0.3978", "emotion": "joy, surprise, joy, neutral, neutral, neutral, neutral, sadness, joy, neutral" }, { "review_id": "sugw8ccHtQS4-IZTCYKQGA", "business_id": "mg1wKyOiS5f1QVW9uW1Jaw", "user_id": "NNs2EflFa2Uz_0H3_eogeQ", "date": "2015-10-25 20:59:41", "stars": 3.0, "text": "I love Panera Bread for all occasions but mostly when following a low calorie diet. Today I decided to eat there with my daughter. The food was excellent however I decided to get the hibiscus seasonal tea, unsweetened. I looked in their menu and it said the seasonal teas were zero calories. I decided to double check with the hostess/dinner room gal and she came back to inform me that it did have calories but they did not know how many. It was a little frustrating since I read something else and they seem to list calories for most everything else but did not know about the tea.", "aspect_word": "Panera Bread, food, hibiscus, seasonal tea, menu, teas, hostess, dinner, dinner room, tea", "sentiment": "pos, pos, neu, neu, neu, neu, neg, neg, neu, neu, neu", "sentiment_score": "0.3819, 0.8714, 0.3132, 0.4239, 0.7842, 0.3046, 0.6214, 0.3239, 0.4176, 0.4696, 0.4633", "emotion": "joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "7_chQxd3BuXgVDYP78SWJg", "business_id": "T8CRW0yUTIQdW91XQp4EWw", "user_id": "q72shgPVGjYG-J-jjFFfcA", "date": "2019-08-17 21:07:16", "stars": 1.0, "text": "I stopped by today after having sushi nearby to get an iced tea. When I walked in there were no customers in the place, only one employee sitting at a table near the entrance and an employee behind the counter watching something on their phone. I walked to the counter, and was ignored, no eye contact, no looking up from this phone, etc. I eventually said \"I guess you don't want to serve me.\" The person behind the counter never looked up to me, but the person by the entrance started to get up and say \"No, no..\" as I promptly exited the business. Years ago when it was still a Dunkin/Baskin Robbins combo this business was well run. Now there is a lit open sign frequently on when the business is closed and the closing time is scraped off the hours label on the door. What a mess.", "aspect_word": "sushi, iced tea, employee, table, counter, person", "sentiment": "neu, neu, neg, neu, neg, neu, neu, neg, neu", "sentiment_score": "0.7588, 0.4943, 0.5976, 0.4894, 0.6004, 0.5566, 0.5924, 0.5049, 0.5625", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "tig_SI1EowVXZBwsmkPiig", "business_id": "epphR_96PaLR8uBG6LPMFQ", "user_id": "MNnKO-qq69KumDndag8wRw", "date": "2012-02-28 05:16:55", "stars": 4.0, "text": "Home Depot is Home Depot for the most part, but the Chalmette location deserves mention.\n\nThey are well stocked and quite clean, and the staff is friendly and helpful. Their Christmas tree selection was great, even a week and a half before Christmas. And they have special events for kids occasionally.\n\nPlus, they get points for opening up after Katrina and demolishing their latecomer competition. Home Depot seems to believe in investing in the area, and that's a good thing.", "aspect_word": "staff, tree selection", "sentiment": "pos, pos", "sentiment_score": "0.8574, 0.6180", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "hEDL8DQ1jrnMsPz_F5pooQ", "business_id": "1eSTFasf2RdQ74lWZn_BXA", "user_id": "5Y5KbsI5buMcNh2hTFaRpA", "date": "2012-03-02 06:29:52", "stars": 5.0, "text": "I know that you may be scratching your head and thinking, \"Why is she already updating her review when she just wrote her initial one yesterday?\"\n\nI could blame Leap Year....\n\nInstead, I'll give credit to Home Depot staffer Chad who couldn't have been more sincere, willing to assist, and knowledgeable. I am working on a DIY hanging clothing rack for my new loft space and he literally stepped up to the plate and spent a significant amount of time walking us through the various options while troubleshooting along the way. \n\nI feel more compelled to show mad love for Chad because the service that we received from the rude and socially awkward cashier didn't irk me as much as it normally would because we were still on Cloud 9 from our customer service with him!\n\nNote to The Depot, customer's last impressions are generally with your cashiers so no matter how incredible Chad is... if your cashier hates life and shows it, you could easily turn off customers. So. Clone Chad.", "aspect_word": "space, service, cashier, cashiers", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.3403, 0.8510, 0.8435, 0.4603, 0.5155, 0.3706, 0.6673, 0.3690", "emotion": "anger, neutral, neutral, neutral, neutral, surprise, anger, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "9xlLAGIzxjWwxgbQUI5PUQ", "business_id": "L5LW_wN6Z0JV_vKe2jnsBw", "user_id": "RerTI-Q-8Rz1Z9Ioh3kAVg", "date": "2015-05-18 06:55:46", "stars": 3.0, "text": "Ok so I RARLEY eat healthy stuff, but Wendy's Pecan Chicken Salad is my favorite thing ever! I always ask for extra dressing because let's be real I can't eat a salad without it! ( downside-you probably will have to as the cashier a few times for the extra dressing). Other than that the people at the drive thru are usually super friendly and patient as I order even when I have to wait a minute to get my fiancées order.\n Oh and their soft serve is on point! Chocolate milkshakes to die for.", "aspect_word": "Pecan Chicken Salad, dressing, salad, cashier, serve, milkshakes", "sentiment": "pos, neu, neu, neg, neu, pos, pos", "sentiment_score": "0.5603, 0.5340, 0.6839, 0.3951, 0.4926, 0.6706, 0.4501", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "cLX59M2QKafUxEuKUZl0Rg", "business_id": "cnFmnA26Zv5vfDF1apBC1A", "user_id": "zf3RBvOVAki6WMTeEI0Fgg", "date": "2018-01-01 21:51:43", "stars": 2.0, "text": "I visit Jimmy John's often and am normally very pleased with the service and food quality. I visited this location today and was treated very rudely by the young lady preparing my sandwich. I requested the sandwich be prepared a certain way and she simply refused to do it. I asked that she remake the sandwich with less mayo which I requested and her attitude reflected her annoyance with my request. I did not receive the courtesy of a thank you for my purchase. I have many choices for purchasing a sandwich and next time will take my business where it is appreciated.", "aspect_word": "service, food quality, lady, sandwich", "sentiment": "pos, pos, neg, neu, neu, neu, neu", "sentiment_score": "0.8524, 0.6145, 0.5777, 0.7856, 0.6633, 0.6921, 0.7877", "emotion": "joy, anger, anger, anger, sadness, joy, neutral" }, { "review_id": "_t22RU_cnRN5nEvhRnMdcA", "business_id": "rJiPj0h-IEGJWecIFqoKKA", "user_id": "JjrsPOAorikKcXu6OAaSPg", "date": "2017-04-22 19:31:12", "stars": 1.0, "text": "I would give this pharmacy zero stars if available. The Urgent Care is FANTASTIC but the pharmacy is inept. A 15-minute prescription fill was 40 minutes. I went up there and they said my insurance had expired 4 years ago (by the way she was entering in the wrong numbers and they never called me up) and they only had one script. I said I would pick up at Dierbergs if she could give the script and she said they have to call. I asked if the other one was ready and she said yes. Another 10 minutes still not ready. I told her I would pick up both at Dierbergs. Dierbergs was great and called and they would pick up and then hang up. I went back up there because she never gave me my license back. I retained both scripts and went back. The pharmacist had called again (great customer service) and they picked up and then hung up. Do yourself a favor, the Urgent Care is great and have your prescriptions sent to a Dierbergs.", "aspect_word": "Urgent, Urgent Care, pharmacy, pharmacist, Care", "sentiment": "pos, pos, neg, neg, pos, pos", "sentiment_score": "0.5157, 0.3894, 0.6859, 0.1963, 0.3392, 0.3585", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "X6Ak3vYoat0AQiIJ0PVQ0g", "business_id": "aWQ2ObC8LoMCpl4w33mokg", "user_id": "1Z3ZWDw8smvtkdYBxonE0w", "date": "2017-12-30 18:08:43", "stars": 1.0, "text": "I am an avid starbucks drinker. Not a day goes by that i DO NOT drink starbucks at least twice. The East Norriton location is the closest to my house but i go out of my way to go to the Plymouth Meeting location because the East Norriton location is constantly disappointing. Yet again today, My husband comes home with our coffee and it is wrong. The flavor is missing as are my additions that I ordered every day on my app. This is not only the LEAST friendly starbucks I have ever been to, but I have never seen a manager even present out in the front and when your coffee is wrong you always get the eye roll. It is poorly managed and the staff never stay. In Plymouth Meeting I know the manager by first name and see her almost everyday because she is out supporting her team! Coffee cannot cost this much and continually be wrong at the east norriton location. It really needs an overhaul!", "aspect_word": "coffee, flavor, manager, staff, Coffee", "sentiment": "neu, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.5102, 0.7558, 0.8389, 0.3963, 0.8603, 0.7770, 0.3516", "emotion": "joy, neutral, sadness, sadness, neutral, neutral, sadness" }, { "review_id": "FgwmLVNMDPQD96upiEV92g", "business_id": "pN4bu3X4Upie2fc9H7BY7Q", "user_id": "X_EP3kbaQpqTFtI10oAg5Q", "date": "2016-11-30 22:08:59", "stars": 5.0, "text": "I love that MOD Pizza allows me to top my food with unlimited toppings without discouraging or judging my gluttony. I recently came to MOD to check out the new suburban offering and was a spoiled kid in a candy store. I added about three quarters of the toppings available to my salad and the employees were so nice about mixing and cramming the obscene amount of food into a plastic to-go bowl. I also had one of the pizzas on the menu (no additions to this one), and was happy with the super thin crust and flavors. I would definitely come again, at the very least to test how much I can load onto the pizza.", "aspect_word": "food, toppings, salad, employees, bowl, pizzas, menu, crust, flavors, pizza", "sentiment": "neu, pos, neu, neu, pos, neu, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.5631, 0.4343, 0.5408, 0.7771, 0.7478, 0.3523, 0.3492, 0.3397, 0.8376, 0.4882, 0.6387, 0.5789", "emotion": "joy, joy, disgust, joy, neutral, neutral" }, { "review_id": "uaUVVMB-AkPd5y0CZk7xNQ", "business_id": "VSksu-hdu85Q_2IhBte9rA", "user_id": "EiseYmksOfE2nNmPP_AVpw", "date": "2016-02-15 14:04:31", "stars": 5.0, "text": "I excited about the new Taco Bell close to home. And at first drive up I was a bit disappointed how long the line was taking. But once I got to the window there were a couple young guys working it and apologized, were attentive to my requests about the order and were very funny sociable people that made me not upset anymore. \n\nJust like most transactions in life, stuff happens, by a great attitude can make all the difference! \n\n-Torrey", "aspect_word": "Taco, line, attitude", "sentiment": "pos, neg, pos", "sentiment_score": "0.4571, 0.6407, 0.5626", "emotion": "joy, surprise" }, { "review_id": "AD_u_EfwHtLupOygOdkm7w", "business_id": "I3Kr-NzBFsw0lyPvCTaKDA", "user_id": "uI2itXFwmmXYQiPw85Ni1g", "date": "2015-08-05 09:22:43", "stars": 5.0, "text": "Seeing as I work at this location not going to give a review really so here's a recipe for blueberry pancakes \n\nIngredients\n\n2\ncups Original Bisquick™ mix\n1\ncup milk\n2\neggs\n1\ncup fresh or Cascadian Farm® frozen organic blueberries (thawed)\nDirections\n\n1 Heat griddle or skillet over medium-high heat or electric griddle to 375°F; grease with cooking spray, vegetable oil or shortening. (Surface is ready when a few drops of water sprinkled on it dance and disappear.)\n2 Stir Bisquick, milk and eggs until blended; gently stir in blueberries. Pour by slightly less than 1/4 cupfuls onto hot griddle.\n3 Cook until edges are dry. Turn; cook until golden.", "aspect_word": "blueberry, pancakes, Ingredients, mix, milk, eggs, blueberries, griddle, cooking spray, oil", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3618, 0.3929, 0.3537, 0.3289, 0.4346, 0.3060, 0.5208, 0.2719, 0.2709, 0.3182, 0.3326, 0.4437, 0.3817", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "_eXRMH4QCWjXSdfmV8d0zQ", "business_id": "DA_h6Kz5382NcSm4D6r_lQ", "user_id": "Mhblo09WsW8DLEAuojAIQg", "date": "2018-10-28 06:24:58", "stars": 1.0, "text": "Been to this Taco Bell a view times, only late at night through the drive through and EVERY TIME our super simple order is very wrong and usually burnt to a crisp. Normally just shrug our shoulders and laugh, not caring much and say \"ehh you get what you pay for\"... by tonight we went back to the window pointing out how they put lettuce on all our tacos when we said \"NO LETTUCE\" and literally all they did was open them and pick some of the lettuce off with their fingers! This had me furious, As I'm sure it would any normal person?! Its not hard to read the simple screen telling you specific directions on how to do your job. I am seriously concerned on the type of people the establishment is hiring for the late night shifts!!!", "aspect_word": "lettuce, tacos", "sentiment": "neu, neu, neu", "sentiment_score": "0.4439, 0.7002, 0.5223", "emotion": "neutral, neutral, neutral, anger, fear" }, { "review_id": "YVCc4Z_JrHttF5oakJdetA", "business_id": "PjimxYZDCn6xYbcgCK9PqQ", "user_id": "ze8iEeHXyfJkQSA2i5Qw9A", "date": "2021-04-01 20:34:22", "stars": 2.0, "text": "Why is it I can never get a cup of coffee that tastes like it did when I first tried it from dunkin? I have never been a fan of Dunkins coffee because it is never the same one early morning I decided to give it a try again and omg it was amazing well that was short lived came back the next day and ordered the exact same thing and it tasted bitter and burnt. Just as I remember dunkin coffee tasting unfortunately I guess I will stick to my coffee at home", "aspect_word": "coffee", "sentiment": "neu, neu", "sentiment_score": "0.2962, 0.4564", "emotion": "surprise" }, { "review_id": "2--sohin1VZ4ihaq717mtA", "business_id": "Og0H5yYQoER94o8lxdHDLA", "user_id": "Ts1lqE-_A72jf9r_bAUkNg", "date": "2015-06-25 18:24:10", "stars": 1.0, "text": "I would put no stars but I can't. Service was horrible. Girl in drive thru didn't hear me so I had to order at the window and then they made me pull around to the back door. I understood no waited but to add to this trip they forgot about me! I would have left but I had already payed. The coffee was eh and the food was insanely greasy. I will be sure to stay at my normal dunkin. Will NOT be coming back here ever.", "aspect_word": "Service, coffee, food", "sentiment": "neg, neg, neg", "sentiment_score": "0.8958, 0.5646, 0.5885", "emotion": "sadness, fear, joy, neutral, sadness, neutral" }, { "review_id": "C1obt8XtMM6hPfNsaUCC9Q", "business_id": "pvGBHwMceiP6c6L41aL2tw", "user_id": "w5VYRWfeD7gs9Mczh_APRQ", "date": "2016-04-15 18:01:23", "stars": 1.0, "text": "I just don't have anything nice to say about my experience with this McDonalds its really not my job to help the business provide better service. I see enough complaints already and nothings changed so clearly the owner isn't concerned. After all why should the owner care if people he or she is still getting business right? Oh and how bout you fix the milk shake machine that has been down for 12 years now or train the employees to use it...", "aspect_word": "service, owner, milk shake, machine", "sentiment": "pos, neg, neg, neu, neg", "sentiment_score": "0.5488, 0.7994, 0.7310, 0.3754, 0.2837", "emotion": "sadness, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "Suc-LovUS1RTTr8WlHMK1w", "business_id": "SfaAXd3L0ElOGb2c1aGG9A", "user_id": "p5eKzfGUZ7duXbDM0AM5bA", "date": "2010-10-12 01:44:08", "stars": 2.0, "text": "Aisle 17 Hardware: Seriously, about half your stock of hooks and pulleys is nonexistent. You've got to check your drawer and tray inventory occasionally. Supportive staff was present but not very. The final insult was the obligatory check out conversation:\n\nCHECK OUT PERSON: \"Did you find everything ok?\" *faux smile*\n\nJT: No, your hardware inventory is half missing. *faux grimace*\n\nCHECK OUT PERSON: \"oh\"\n\nJT: *emotionless*\n\nCHECK OUT PERSON: \"thank you...\"\n\nJT: Uh, yeah thanks *thinks about yelp review*\n\n\nHome Depot is about a mile away...", "aspect_word": "pulleys, tray inventory, staff, inventory", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.4021, 0.4129, 0.6952, 0.2812", "emotion": "surprise, neutral, sadness, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "cB45f90CnEnxWlbb2fYhuA", "business_id": "1iUzYwhTMeNf6EkLpVNcVw", "user_id": "GFzcuL08azj82Yh6DUhTmw", "date": "2019-04-07 17:06:43", "stars": 4.0, "text": "First Watch is in Gateway Center at the old Outback Steakhouse space. The shopping center with Trader Joe's at the Devon exit of route 202.\n\nI was heading to another restaurant in the area for breakfast and noticed that First Watch had a crowd of people inside, so I parked and walked over. It actually was their soft opening (they open to the public tomorrow), but the manager welcomed me in. \n\nThe menu consists of many traditional breakfast and lunch items with a healthier twist. I had a perfectly cooked omelette stuffed with sauteed veggies, wonderful toast from a multigrain loaf and greens with a tart vinaigrette (potatoes were also a choice.) The coffee was hot and strong, and leaving a small vacuum pot with a coffee refill is a nice touch. One slightly off note for me; there is a bowl of coffee creamers on the table, but none of them were real dairy. But my very pleasant server was happy to bring some milk from the kitchen.\n\nThis is an area rather underserved with healthy lunch options, so First Watch is a very welcome addition.\n\nWhy only four stars? The coffee creamer, and the fact that they're not open for dinner! Breakfast and lunch only.", "aspect_word": "breakfast, manager, menu, lunch items, omelette, sauteed, sauteed veggies, toast, multigrain loaf, vinaigrette, potatoes, coffee, bowl, coffee creamers, table, server, milk, kitchen, lunch options, coffee creamer, dinner, Breakfast, lunch", "sentiment": "neu, neg, neu, neu, neu, pos, neu, pos, pos, neu, neu, neu, neu, pos, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7963, 0.4702, 0.5489, 0.3908, 0.4533, 0.4579, 0.3054, 0.3868, 0.7374, 0.3334, 0.3408, 0.3219, 0.3659, 0.6211, 0.4750, 0.4451, 0.4232, 0.5878, 0.4289, 0.4101, 0.5477, 0.4565, 0.3448, 0.8511, 0.7764, 0.8447", "emotion": "neutral, neutral, joy, neutral, neutral, joy, joy, surprise, neutral" }, { "review_id": "Ixq4wC7ejdBaacYd6VY3-A", "business_id": "ccPRPHBzUubwe65VG14ioA", "user_id": "jrhZHqjX60x3m5euLjccnw", "date": "2018-04-29 21:12:19", "stars": 5.0, "text": "My mom is a very picky eater and pregnant and when she sent me to get her food here I messed up her meal and when i took it back they understood my situation and fixed it for me without a second doubt Jose was the guy who prepared it and was nothing but helpful.", "aspect_word": "food, meal", "sentiment": "neu, neu", "sentiment_score": "0.7199, 0.6951", "emotion": "neutral, neutral" }, { "review_id": "gFw8usSVzg9c5gkQwSWuOw", "business_id": "9JTzW5o1zOTQnb2hKjJGiQ", "user_id": "H6jT0ROQLk8eGKEOXU4wxg", "date": "2012-01-22 04:05:38", "stars": 4.0, "text": "Came here tonite with my husband for the first time. I made reservations for 7pm, when we got there we had to wait 5-15 mins. No problem. Soon after, a waiter came by and told us we can sit on the high tables by the bar. Great! So far so good. We ordered tomato basil soup, hubby had caesar salad. Both were very good. But then for my medium 9oz filet,the meat was over done and it was dry. I told the waiter it was too well done and he took it back. Soon after the manager came out and said sorry, your food will be ready in 2 mins. Well after 15-20mins later( my husband finished his lobster ravioli by now) My food was still not there. I told the manager I was upset and she said sorry and brought the food right away. She said she will take care of my meal. When the bill finally came, she took care of all our meals except for the beer for my husband. I thought that was very nice of them to do. And since the food was very good, I will definitely come back! Our waiter was very nice and he said the cook screwed up every once in a whike. I'm not a hater. This place gets 4 stars from me fir food and effort!", "aspect_word": "reservations, waiter, tables, bar, tomato basil soup, caesar salad, meat, manager, food, lobster ravioli, meal, bill, meals, beer, cook", "sentiment": "neu, neg, neu, neu, neu, neu, neg, neg, neg, neu, neu, neg, neg, neu, neu, neu, neu, neu, pos, pos, neg, pos", "sentiment_score": "0.7024, 0.5453, 0.3595, 0.8467, 0.4280, 0.3741, 0.6684, 0.7483, 0.6887, 0.6269, 0.4391, 0.3984, 0.8041, 0.6108, 0.7772, 0.5500, 0.7692, 0.6428, 0.5471, 0.6093, 0.6733, 0.6465", "emotion": "joy, neutral, neutral, joy, neutral, neutral, neutral, sadness, surprise, sadness, neutral, neutral, joy, joy, disgust, joy" }, { "review_id": "GEH1mvYFfqDptOyUSCiOTA", "business_id": "yknrZPcoy2mvZKJPiVKKZg", "user_id": "37hKj-haaS3xZxgKatNRvQ", "date": "2012-09-16 17:33:06", "stars": 2.0, "text": "HERE is the perfect example of Corporate Greed designing a dining experience and one which I would prefer to just see roll over bankrupt and get out of the way. The International House of Pancakes serving up pancakes that are small, hard and with a side of scrawny little sausage no bigger than a pencil and bacon sliced so thin that you could blow a puff of air and break one in half. This place was so mundane, AND so noisy that was exacerbated by a loon of a server that talked so loud that my ears literally cracked, who THEN argued with me about splitting a check, telling me to do it at the cashier? HUNH? Cashier? Seven people at the cashier all trying to hash out who had what? Sure. This place is a waste and would make a really, REALLY great vacant lot, hopefully it achieves that goal so that people don't waste money going there when they can choose any number of great places all within a stone's throw of this hole and hopefully on a local mom and pop establishment that works hard to do it right while keeping the money LOCAL. iHOP is crap.", "aspect_word": "dining, Pancakes, sausage, bacon, server, cashier, iHOP", "sentiment": "neu, neu, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.5268, 0.3566, 0.4765, 0.4239, 0.8717, 0.3618, 0.3708, 0.3549", "emotion": "neutral, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "7UN0GtEVQ3qkw9runiTDpA", "business_id": "froEIkUjDZ7VS2Q9nNi8LQ", "user_id": "_BHTC7nyCBoZcfiiD5cOXg", "date": "2006-01-18 14:40:24", "stars": 5.0, "text": "The way I see it, Home Depot is for serious do-it-yourselfers, while Lowe's is geared towards devotees of HGTV design shows. It looks and feels less like a no-frills home improvement warehouse than it does an upscale store where one can shop for color-coordinated wallpaper, paint, and fabrics, carpet and tiles, lamps and lighting fixtures, and big potted plants to stick in an empty corner of the living room. At this location, there's a huge adjacent garden shop filled with lots of lovely vegetation and accessories like fountains, birdbaths, ceramic pots, and windchimes, with nary a plastic pink flamingo in sight. Finding sales assistance proved to be a problem - strategically placed call-buttons are useful only if the page is answered - and while four employees staffed an empty customer service center, just one register was open to accommodate a rapidly growing line. However, the star I might have withheld was retained when a well-priced washing machine was delivered exactly at 7:30am as promised, with the old one removed and the new one installed in less time than it took to brew a pot of coffee. In an age when \"we'll be there between 8:00am and noon\" usually means they show up between 3:00 and 5:00pm, service like that is worthy of five stars and always wins my return business.", "aspect_word": "fixtures, plants, room, vegetation, fountains, birdbaths, pots, sales, employees, priced, washing, pot of, coffee, service", "sentiment": "neu, neu, neu, pos, neu, neu, neu, neg, neg, neg, neg, neu, neu, pos", "sentiment_score": "0.3397, 0.3649, 0.4460, 0.4300, 0.3402, 0.3986, 0.3742, 0.3790, 0.4262, 0.2925, 0.3045, 0.4373, 0.5000, 0.5630", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "QnAeE_pL-IheKHOQUelXrA", "business_id": "BX2P0N9BmDBs7LCZM_IXmA", "user_id": "lUO6ba9f952pc-wlIpnpVA", "date": "2016-12-02 22:51:11", "stars": 5.0, "text": "I ate here with co-workers on 11/30, which may have been their first day open to the public. One reason I think this is that they seemed to be over-staffed for mid-afternoon (2-3pm). I'm mentioning this because I am not a fan of reviews of sneak-peeks, and while mine was not a special visit, I'm also not sure what normal staffing looks like at a location of this size. In that vague context, service was excellent during my visit.\n\nOur sandwiches were also fantastic. As with all Jersey Mike's locations, each sandwich is made to order, and the ingredients are incredibly fresh. Most other QSR sandwich chains can't compare. \n\nThis location is in the same building as Starbucks in the Northwood Plaza, and has two entrances; one faces McMullen Booth Rd and the other entrance faces the Another Broken Egg Cafe. Parking is more plentiful on the McMullen Booth side; and although the plaza has an entrance immediately adjacent, its only accessible to southbound traffic. But however you enter the plaza, drive around to that side to park. Inside, the dining area is large with a lot of tables (no high-tops, as I've seen in another location), and the drink station is conveniently not in a walkway. Lots of windows on both sides of the unit make this a very bright and welcome place for tasty sandwich!", "aspect_word": "staffed, staffing, service, sandwiches, sandwich, ingredients, dining area, tables, drink station, place", "sentiment": "neg, neg, pos, pos, pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.7675, 0.7142, 0.7905, 0.7483, 0.4210, 0.8359, 0.5048, 0.4467, 0.4876, 0.5414, 0.5305", "emotion": "surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "NY0tFdcBL-aUDRYSn32Hlw", "business_id": "5CTHq4_zCjPi56h3c7Fmtg", "user_id": "Hxx8FmhpxiugIrGRh8RDOg", "date": "2011-09-07 13:41:20", "stars": 3.0, "text": "If you've gotta go to a chain restaurant, this will do. It's my in-laws' favorite, so we find ourselves there pretty often. \n\nThe food and service has been good every time. The weeknight specials that end at 6 are a pretty good deal at $7.99, especially when it tastes good. We get the Roadkill, which is chopped sirloin. Sorry, I didn't make up the name. It's enough for us to split if we get an extra salad, so definitely a good deal.\n\nIt's always loud. Service is always good, so I guess they are blessed with good managers. Music is country. Ambience is a tacky embarrasment for Texas. The waitresses dance once in a while, which entertains the little one. \n\nAnother plus is that you can call ahead and get assigned a number so you don't have to wait too long for a table. \n\nI'd probably give it a higher rating, but it is a national chain, after all. Don't want to lose my Yelp cred.", "aspect_word": "food, service, Roadkill, sirloin, salad, Service, managers, Music, waitresses, wait, table", "sentiment": "pos, pos, neu, neu, neu, pos, pos, pos, neg, neg, neu", "sentiment_score": "0.8258, 0.8432, 0.2459, 0.2614, 0.5945, 0.7841, 0.8353, 0.4220, 0.6370, 0.3576, 0.6203", "emotion": "neutral, joy, joy, joy, neutral, neutral, sadness, joy, neutral, neutral, joy, neutral, neutral, sadness, neutral" }, { "review_id": "F619GLQceQeIaXLI79T2fA", "business_id": "vhLq2M_NAAHLsLVNDER92w", "user_id": "RfNpvnFeMrluDFmJW8RIuA", "date": "2018-06-24 13:14:28", "stars": 2.0, "text": "Been here three (maybe four) times for quick trims since they opened, but my most recent visit will be my last. I realize that I am a much more \"mature\" client than this location typically sees, and I have had very short hair for 35 years now so there are not a lot of styling options. When I went in, I explained that I just wanted a trim and, if possible, some shaping to take out some of the \"bulk\" of my thick, wavy hair. I showed the stylist two pictures of haircuts I liked. We talked about how the stylist felt both my style and my color were aging me. I agreed and said I hoped a little shaping would help and I trusted her, because after all - hair grows back. (It was a joke!!)\nI was asked if I minded if she used clippers in the back. I said no, I didn't mind because most past stylists used them on the edges in back and on my neck - I have a low hairline. Then I felt the clippers going straight up the back of head....over and over again. And I felt the scissors going across the back of my head....higher and higher. At this point I said something lame like \"that feels awfully short\" and the response was \"it'll grow back.\" I was asked if I wanted the length on my bangs cut. I said no - I just wanted them textured to be wispier. She agreed... and then cut them to be about 1/2 inch long. Needless to say: I am horrified to report that I look like I was attacked by a weedwacker. Yes it will grow back eventually....but with a few tears and lots of embarrassment in the meantime.", "aspect_word": "hair, haircuts, hairline, clippers, weedwacker", "sentiment": "neg, neu, neg, neg, neg", "sentiment_score": "0.4408, 0.3220, 0.2977, 0.3933, 0.2236", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "FL76dmm1UTbHYVDhU3fVzQ", "business_id": "mHRUYrn45b7L2JP1jqER0w", "user_id": "dpHln2zFjBhII_GqRJSnOw", "date": "2015-03-15 20:43:03", "stars": 1.0, "text": "First so background:\nI am a Huge Chipotle fan. As a matter of fact, Chipotle changed my view of being a vegetarian, helping me to see that you can have amazing food that is really filling and because it is so tasty you won't miss meat. Suffice to say, Chipotle has changed my life... helping a meat eat'n dude live as a vegetarian.\n\nAbout THIS Chipotle:\nI have eaten at Chipotle in dozens and dozens of cities. I have never been to a more disgusting Chipotle. \nSo, what did I see that surprised me? Flies in the kitchen. The bottom of the cup holding the forks had some sticky mess at the bottom. Worse yet, the forks were tongs down in the goo! Tables are never whiped down. Food from previous patrons on tables and the floor. Broken bathroom faucet. Broken soap dispenser. Tell me, do you think employees are washing their hands when returning from the restroom? \n\nUsually Chipotle is a go to standard for good food in a clean environment. This one...not so much. Until the management changes or wakes up and does their job, I would recommend avoiding this one.", "aspect_word": "food, meat, Chipotle, kitchen, forks, Food, tables, soap, employees, restroom, environment, management", "sentiment": "pos, pos, neg, neg, neu, neg, neg, neu, neg, neg, neu, pos, pos, neg", "sentiment_score": "0.9065, 0.3895, 0.6183, 0.4524, 0.5940, 0.4957, 0.3428, 0.4626, 0.4822, 0.7345, 0.5079, 0.4603, 0.3654, 0.6868", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, disgust, surprise, disgust, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "GYOidZVFbyWO0DI1a4PbqQ", "business_id": "02jZC7oX0SbWXVFboNwFGA", "user_id": "EXXdXcxflkg9moppilHoCA", "date": "2009-02-28 02:23:32", "stars": 3.0, "text": "A solid, good hoagie. It's not the type you would crave, but if someone recommended it, you'd go back for lunch.\n\nIt kind of reminded me of Five Guys, but for sandwiches. The prices were right and the service was fast. I have to say that the bread was nice and soft.\n\nAlso, they deliver which is great. We need more delivery places in KOP.", "aspect_word": "hoagie, lunch, sandwiches, prices, service, bread, delivery", "sentiment": "pos, pos, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.7683, 0.4225, 0.8965, 0.7774, 0.6574, 0.7951, 0.8004, 0.2911", "emotion": "joy, neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "dqs1DUfzoqqFfNs9B0bsWQ", "business_id": "0vCsslN-TYnDeOSNT4rIfg", "user_id": "2T8cxl3Y_JhCE8o80BSp0A", "date": "2018-09-14 20:29:46", "stars": 5.0, "text": "My very favorite place to shop. Quality food, helpful and pleasant employees, and always something new to try. Olive bar, free range eggs, mochi bar, fresh pizzas with unique and delicious ingredients, fresh baked goods including my favorite pretzel bread, organic everything, a large variety of vegan and vegetarian options. \n\nOne of the best things about Whole Foods is that the Beyond Burger is always in stock. Beyond Burger is amazing and can be difficult to find but I have never been disappointed here.\n\nThis is an excellent place for a quick lunch. A good opportunity to try something new!\n\nAmazon Prime members receive an extra 10% off sale item, and this really adds up to a nice savings when you have a basket full of sale items.", "aspect_word": "food, employees, bar, eggs, mochi bar, pizzas, ingredients, baked goods, pretzel bread, options, Burger, lunch", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.8129, 0.8453, 0.3641, 0.3719, 0.4190, 0.5681, 0.7345, 0.5056, 0.4215, 0.3350, 0.3244, 0.4466", "emotion": "joy, joy, joy, neutral, surprise, joy, joy, neutral" }, { "review_id": "faupfQgf13MaSmfxayuG9A", "business_id": "npJ1vyfzhaYdLghTaV8-rQ", "user_id": "guGmaNTdO8YTz9nXodlPiQ", "date": "2020-11-01 01:34:05", "stars": 1.0, "text": "I ordered chipotle online and got a veggie bowl and once I came home, my bowl had CHICKEN in it and didn't realize till a fee bites in. I've been a vegetarian my entire life and beyond frustrated and mad at chipotle. I never had a problem in other locations before. The employees here were also just BS'ing around when I went but didn't care as long as I got my food RIGHT! horrible staff that can't read the order right.", "aspect_word": "chipotle, veggie bowl, bowl, employees, food, staff", "sentiment": "neu, neu, neu, neg, neu, neg", "sentiment_score": "0.4968, 0.5072, 0.4995, 0.8928, 0.5045, 0.8834", "emotion": "surprise, anger, disgust, neutral" }, { "review_id": "J3WzjnBwvwxeekOwh0kPUQ", "business_id": "uswNPK8UQ44QmopDal6Fxg", "user_id": "H0N7D8PvP2_9uFrimAgZeg", "date": "2012-04-28 02:46:51", "stars": 1.0, "text": "This McDonald's is a sewer. My God, it's dark on the inside, the staff is a bunch of nasty looking people, most of them are tattoed all over their faces, necks, arms, and chests, They speak ignorantly, and are animals. \n\nEwwwww, I feel dirty just thinking about there. I'd rather drive extra miles to go to a nicer, CLEANER McDonald's", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.9185", "emotion": "disgust, disgust, sadness, joy" }, { "review_id": "HsSwrOfAVianFpszphfOGQ", "business_id": "vaOxdh1aQYYhOAdA6DA6ig", "user_id": "ZoYrXQM6bSi4EEYHkRa22w", "date": "2011-05-25 16:46:20", "stars": 4.0, "text": "I almost didn't try this place out due to the one star, but my need to eat and stay in this area made me. It definitely does not deserve the one star. The staff was friendly and quick, most of all the food was not that bad. It's not some five star resort or downtown place, but it had lots of locals which means that they are here to stay.", "aspect_word": "staff, food", "sentiment": "pos, pos", "sentiment_score": "0.7960, 0.6149", "emotion": "neutral, sadness, neutral, neutral, neutral" }, { "review_id": "qA5RWkQV9PNhpWq37L1Nvw", "business_id": "dH3l2TFi8mL1PUCmjvFlow", "user_id": "twsGoixh3L5iozFjym7s7w", "date": "2011-04-16 02:11:20", "stars": 4.0, "text": "I used to work at an Applebee's during college so you would think I wouldn't go near one now. Au contraire my friend. I love their menu because it has something to make everyone happy. My absolute favorite is the white chocolate walnut blondie which comes on a hot skillet, a scoop of vanilla ice cream, and then a small serving of this maple butter sauce to drizzle over the top. Simply amazing!\n\n...because dessert should be eaten first.", "aspect_word": "menu, white, chocolate, walnut, blondie, skillet, vanilla ice cream, serving, maple butter sauce, dessert", "sentiment": "pos, pos, neu, pos, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.7249, 0.3604, 0.3873, 0.4028, 0.3681, 0.3916, 0.3528, 0.4386, 0.4008, 0.3980, 0.4485", "emotion": "surprise, joy, joy, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "kA2zrKeUwd_2U7E71dWN7w", "business_id": "1QBbJ27hYLxAwo9zP8436Q", "user_id": "Mbw8FWl4dok7ezTRdC8HOw", "date": "2018-12-05 22:43:22", "stars": 4.0, "text": "My favorite thing about the Green Hills location of this Shake Shack is the vibrant crowd that is always here. When the weather is nice, the patio is full at all hours. At lunch time and in the evenings you can see families, couples and hungry singles enjoying an All American experience. Have they reinvented the burger? No. Are you going to find this burger above all else? Another no. But are you going to get a tasty, burger, hot fries and a fresh shake? That's a 10-4. \nIt is \"fast casual\" in that you order at the counter, and you get a buzzer to alert you when your food is ready. I'm a fan. The vibe is cool. And when I have teens and college kids visiting me, this is always an easy place to take them. Then we can wander the shops in the area, which are very nice.\nOne tip: Use the app to order. Even if there is a line, you can grab your food without a wait if you ordered before arrival. Just bypass the line and go straight to the pick up. They often feature specials on the app as well.", "aspect_word": "crowd, weather, patio, lunch, burger, fries, shake, counter, food, vibe, line, wait, specials", "sentiment": "pos, pos, pos, neu, pos, neu, pos, pos, pos, neu, neu, pos, neu, neu, neg, neu, neu", "sentiment_score": "0.8023, 0.5241, 0.5546, 0.6693, 0.3967, 0.4800, 0.6617, 0.5731, 0.4895, 0.6431, 0.7045, 0.7200, 0.3028, 0.7209, 0.4163, 0.3136, 0.4005", "emotion": "joy, joy, joy, surprise, surprise, neutral, neutral, joy, joy, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "g79wgUBTiWA7Vw_Dtwir8w", "business_id": "PQrcv43hUP6WaIg8rhRJpA", "user_id": "bnVzSHI48lEHPaEzZNIqJg", "date": "2008-09-29 19:12:05", "stars": 3.0, "text": "This is comfort food at it's best. It's comfort food and it's hokey as all get out. I can't say I'm in love with Cracker Barrel, but there are certainly some things about this place that I just love. \n\nFor example...I love that they have rockers just lined up outside of the place for people to chill out on. I love their breakfast and could fill up on their omlets any day of the week. I also love their mac and cheese. It's yummy. My favorite thing though? The peg jumping game that's on every table. YAY! I love this game. It totally makes the wait for your food go faster when this triangle of wood is telling you that you are an ignoramus. \n\nThe prices are fairly low, but the line is always long, and I can't figure out why. It's basic American, home cooked type tasting food, but not quite as good as your mom would cook it.", "aspect_word": "food, breakfast, mac, cheese, prices, line", "sentiment": "pos, pos, pos, pos, pos, neu, neg, neg, pos", "sentiment_score": "0.6646, 0.6540, 0.5212, 0.6779, 0.3168, 0.5865, 0.7796, 0.5851, 0.3557", "emotion": "neutral, joy, joy, neutral, neutral, joy, joy, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "U51GgUUR7UZVV75egUgsaA", "business_id": "x73A12BrNcRTvctBZWpXyA", "user_id": "1w-EM0mPtqoIZAgrB2N5MA", "date": "2019-10-08 20:04:14", "stars": 2.0, "text": "Sheesh, I really dislike giving low star reviews, but this location is like a bad friend, you keep hoping they'll change if they realize they're hurting you, but you know deep down they won't.\nIt's near my house, near the freeway, and near the Marina, but between slow service, weird hours inconsistent with what's posted and frequently wrong orders, I just can't keep coming back. The 2 stars is for generally getting something I'd eat, but not having the good sense to discover it before I'm already on the freeway.\nOnce morning, I rolled thru about 9:15am, clearly they should be open, but no one would come to the drive thru box. So I approached the doors to find them locked, but someone's kid was inside at a table doing homework! I could see employees inside, but no answer! What the heck! Clearly, management doesn't know or doesn't care, so I'm out. Looks like I'm not the only one.", "aspect_word": "location, service, hours, table, employees, management", "sentiment": "neg, neg, neg, neu, neg, neg", "sentiment_score": "0.6219, 0.8612, 0.5718, 0.4510, 0.7253, 0.8140", "emotion": "disgust, surprise, surprise, surprise, neutral" }, { "review_id": "jcbx3YZJ85Z7fANuxWpbwQ", "business_id": "9gEpzuXI-brQftkdPtfd1Q", "user_id": "rAIBoxoBz0TF7f8036JGJw", "date": "2011-07-07 03:59:35", "stars": 1.0, "text": "Really, I should have known better. But my girlfriend's dad wanted steak and this was the place that they picked. \n\nOne word that should steer you away immediately: MICROWAVE\n\nSteak... meh. Not terrible, but definitely not worth the $20 they're charging you. I asked for the macaroni and cheese as a side. They asked if I wanted to the \"signature version\" which added bacon. I said to just give me the regular kind. The \"regular\" kind is the Kraft \"easy mac\" straight from the Microwave. Of course I sent it back and asked for the rice instead. It made me laugh, genuinely, b/c they brought out a bowl of Uncle Ben's instant microwave rice from the pouch. \n\nLol, no joke. I've been a single guy long enough to know \"easy mac\" by the name brand. And I used to eat Uncle Ben's microwave rice pouch daily. Now that I've got a job, I'm paying to eat like poor college kid. \n\nFunny... but never again. Is anything worst than a restaurant that serves \"regret?\"", "aspect_word": "steak, macaroni, bacon, rice, bowl, microwave rice, microwave rice pouch", "sentiment": "neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6248, 0.4637, 0.4385, 0.5626, 0.4896, 0.3786, 0.3650", "emotion": "surprise, neutral, fear, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, sadness, joy, neutral, neutral, disgust" }, { "review_id": "yluwEfKYR0k0z4ExDLOr4A", "business_id": "pSmOH4a3HNNpYM82J5ycLA", "user_id": "7jRqME7-krCDvdkR-dadgA", "date": "2013-08-29 08:17:00", "stars": 5.0, "text": "OK, I get it man. You listened to Modest Mouse before they were popular. That sweet jacket of yours is tots vintage and was $0.99 at Goodwill. You're just drinking PBR for the irony. I understand.\n\nSo I get why you don't want to come here - it's on all the lists. It's already been discovered. Anything this popular is no longer cool. Really - I get it.\n\nHowever, you need to make an exception. Just this once. Hide your face in a hoodie if needed, but get your cool butt over here.\n\nSpeaking as the official* Yelp Pancake Snob, I'm giving Pancake Pantry the official** Pancake Snob Seal Of Approval. I got a plate that was half wild blueberry pancakes and half Parisienne (strawberry pancakes). Both were awesome, though I think the strawberries won in the end. My lady friend had the silver dollar pancakes and some breakfast potatoes. The silver dollars were good, but I will say that the potatoes were a bit boring.\n\nWe waited about 20 minutes after getting there at about 7:45AM on a Saturday morning in the summer. Service was prompt with a bit of sass. Prices were totally reasonable, and parking was available for free immediately across the street.\n\nSeriously, go here if you have a chance.\n\n*not really official\n**still not really official", "aspect_word": "jacket, Pancake, plate, pancakes, strawberry pancakes, breakfast potatoes, potatoes, Service, Prices, parking", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neg, pos, pos, neu", "sentiment_score": "0.6419, 0.4900, 0.4866, 0.4305, 0.4011, 0.3931, 0.2819, 0.4475, 0.4667, 0.3743, 0.4255, 0.2864", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "OWJa8ON4JTDgn-8d9LTBwQ", "business_id": "U-VlSil0ZxpbfBX6TxKXbw", "user_id": "-FxsSuwDbIII7yo5BjHpiA", "date": "2016-08-11 18:42:00", "stars": 3.0, "text": "A drive thru experience that I still can't figure out. It's a typical Starbucks, and I've placed this order 100 times and never had this happen. I ordered venti coffee. The person on the other side of the sqwak box asked if I wanted cream and sugar. I said yes, 4 sugars and cream on the side. I get to the pickup window, and they give me the coffee and the cream in a cup like always, but she tells me they already put the sugar in the coffee and asks if that's ok? Um, no that's not ok. I don't get how one ingredient gets put in the coffee and the other comes on the side.", "aspect_word": "coffee, cream", "sentiment": "neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3232, 0.5698, 0.4423, 0.6263, 0.4834, 0.7236, 0.7618", "emotion": "surprise, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "JfUCYpIuxpwNILWbEMJ_GA", "business_id": "InR_GtAeH4YjQJfYeKHo0w", "user_id": "Zsdee1KEpMwjg5cqx-VWrQ", "date": "2014-03-18 19:53:08", "stars": 4.0, "text": "Hmmmm.... So far I'm on the pizza fence. I loves me some pizza and gluten free crust is promising. \n\nIt wasn't really fast service (ok it was about 3 minutes waiting for my crust) there seemed to be three people helping me or maybe sort of standing around. \n\nI also didn't check the ever trustworthy yelp reviews before ordering...so when I was asked if I wanted another topping after the third one was tossed on, of course my mind was like, \"how much are them extra onions and olives going to cost me girrrrl!\" Only after my pizza was in the oven that I found out I could have gone full stop and customized it with whatever I want. Thanks yelp, always saving lives in that \"let me help you bro\" - type of way. Next time.\n\nAfter returning from the ladies room, that may have seen better days, I waited a little while longer for my pizza. I noticed how burnt the guy's next to mine was and said a prayer. It was definitely crisp, however I would have eaten a boot just then if it had sugar on it because me and hungry have never been friends. \n\nThe gluten free crust was possibly too thin. The weight of the cheese was too much, and at one point I rolled the pizza up like a burrito. Perfect! \n\nI am one of those people that believes pizza can change the world... Give Blaze some time, and they could be president some day!", "aspect_word": "pizza, crust, service, topping, onions, olives, room, guy, gluten, weight, cheese, burrito", "sentiment": "neu, pos, pos, neg, neu, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.5049, 0.6893, 0.4624, 0.6686, 0.6107, 0.3648, 0.3673, 0.6428, 0.3456, 0.6067, 0.5907, 0.4068, 0.4525, 0.6236, 0.5814, 0.6045, 0.5011, 0.4237", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral, neutral, neutral, surprise, joy, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "SsSgnmJfTT_jI8S17O8WCw", "business_id": "wMAPkk4mmZmTxwKoORd_Ag", "user_id": "jcBB8qsiH-UewttuHcPK3w", "date": "2020-08-09 01:13:30", "stars": 1.0, "text": "This Wendy's is slow. Workers do not care if they have jobs and they are always running out of everything! We do not want to lose our Wendy's but how can they stay open? Every time they mess up I don't return for months. Wendy's salads and new breakfasts are all we have here that is different! People leave while in drive thru because they are so slow. Please get us a manager that knows how to service their customers and run a business. Also one that isn't afraid to order stock to make money!", "aspect_word": "Workers, salads, breakfasts, manager", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.7509, 0.4056, 0.4175, 0.4005", "emotion": "surprise, neutral, fear" }, { "review_id": "owihtqlEAvhoqBLpVadHhA", "business_id": "JURz-Y17Qhcg7N9Ow51OSA", "user_id": "Zn8tgekH0oCfyk4SUtygoA", "date": "2020-12-19 15:27:06", "stars": 4.0, "text": "When you want a quick and fresh sandwich, Jimmy John's delivers! Plus, they deliver! I get extra extra cucumber and tomatoes and no lettuce and ask them to cut it in four pieces so I can have four meals. \n\nI still have a gift card to this place so I will return even In the times of Covid. They wear masks and keep the place spotlessly clean. \n\nLife is good with a tasty sandwich!", "aspect_word": "sandwich, cucumber, lettuce, meals, place", "sentiment": "pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.7856, 0.3501, 0.4150, 0.4662, 0.7450, 0.3442, 0.7439", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "coy5W3xWg5Y8td64YuWFbA", "business_id": "U50T86i8wyNWGWxsP7GIRw", "user_id": "XNjDRwAb-zdEsFOkKO5vBw", "date": "2014-02-17 02:14:05", "stars": 1.0, "text": "My worst restaurant experience ever. Server was nice but not professional. We didn't get our silverware until after we got the appetizers and the main entree. When I opened them there was a grain of rice stuck to the fork. You can see the servers hanging around the kitchen door area on their phones and arguing really loud with each other. I order a steak and was never asked how I wanted it, I have never seen ribs as dry as the baby back ribs my wife ordered. Loud place. Even the costumers are rude. The server taking the order from the table next to us was basically laying on their table as she was taking the order. Also my wife ordered 2 margaritas, one was served in a beer glass the 2nd margarita was in a the glasses they use for soda. Also there was napkin and straw covers all over the ground under the tables and booths. At one point it got so ridiculous we started laughing and looking around for the camera, thinking we had to be in a show.", "aspect_word": "Server, silverware, appetizers, main entree, servers, kitchen, steak, ribs, costumers, server, margaritas, beer glass, soda, tables, booths, camera", "sentiment": "neg, neg, neu, neu, neg, neu, neu, neg, neu, neg, neg, neg, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5751, 0.3586, 0.6170, 0.4735, 0.9200, 0.4995, 0.6150, 0.5074, 0.2978, 0.8335, 0.5875, 0.9107, 0.6527, 0.3414, 0.5464, 0.6048, 0.5257, 0.4170, 0.3484", "emotion": "disgust, neutral, neutral, disgust, disgust, surprise, anger, neutral, neutral, disgust, neutral" }, { "review_id": "nAYB-r2jdjpAP269XrcKnA", "business_id": "ps3_Cfg3Rad464aXa71PqA", "user_id": "A_6794_fW6UwcsC4iIrIPA", "date": "2014-05-17 00:43:28", "stars": 1.0, "text": "ZERO STARS! Unless you want to get hit up with scam damage claim, DO NOT RENT FROM THIS LOCATION!!! Smiles and lies, lies, lies. That's what they are all about. They lied over the phone when I was arranging the rental, then they told a fabricated story to the corporate claim people and then they lied to me again.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "anger, neutral, anger, neutral" }, { "review_id": "TgA5tHEfvjRId2XrwNIatg", "business_id": "6FUtAjs_c8SIRun3LNk13Q", "user_id": "0dIvVs3PY64bE3PZF-8V8A", "date": "2013-05-15 02:42:13", "stars": 3.0, "text": "I didn't feel like cooking tonight so on my way home I saw the Panda sign winking at me from the highway and made a quick decision to visit him and take home some Panda tonight. I got my typical noodles and honey walnut shrimp and for the man I got the spicy kung pao chicken---I added some veggie spring rolls to my order. My shrimp were good but lacked some walnuts and my noodles were a tad on the hard and dried out side which isn't normal so they must have sat---I really enjoy Panda and will go back but probably look harder at the noodles vs. rice next time. It was a busy time of day for them and they were running out of several items ---The plaza entrance and exit are hard to navigate you can see the business but have to find the place to enter....which is a pain in the tail when you are tired from work and traffic is backing up at the lights...", "aspect_word": "noodles, walnut shrimp, pao chicken, veggie spring rolls, shrimp, walnuts, rice", "sentiment": "neu, neu, neu, neu, pos, neu, neg, neu, neu", "sentiment_score": "0.3591, 0.4694, 0.3964, 0.3562, 0.3883, 0.2664, 0.4658, 0.4114, 0.3652", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "4mrvGzd_QDdcyKcQQYVQYg", "business_id": "bt-OEHUbgnUzSSafnKj2bw", "user_id": "hrgYRAbXu69_yZc11jy20w", "date": "2018-10-04 01:24:45", "stars": 5.0, "text": "This is hands down the best Planet Fitness I've ever visited. I travel all over the USA for work and visit lots of Planet Fitnesses as a Black Card Member and this spot was impressive. \n\nLet me count the ways:\n\n1. Clean Gym floor and machines\n2. Clean bathroom\n3. Lots of Machines, no wait on anything! \n4. Plenty of room for free weights \n5. Lots of spray bottle stations and paper towels close to everything you use.\n6. Dumbbells in order and organized well\n7. Every cardio machine (treadmill, bike, elliptical, etc.) has its own TV.\n8. Big TV's with the dumb news stations aren't here.\n9. Located in a well maintained shopping center with great curb appeal.\n10. Lots of staff on hand (counted 6+ on at 7-8:00 pm hours). Staff was super friendly too.\n11. They offer classes more frequent than other locations.\n12. Everything was in working order.\n\nOnly minor thing was the medicine balls need to be replaced (worn and slippery from age). \n\nDefinitely kudos go to the owners, they run a tight ship and have invested wisely and it shows! Worth visiting if you're local or traveling.", "aspect_word": "wait, bottle stations, towels, staff, Staff, medicine balls, owners", "sentiment": "neg, neu, neu, pos, pos, neg, pos", "sentiment_score": "0.4248, 0.3651, 0.3367, 0.5248, 0.5660, 0.2624, 0.3867", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "ThN85KmlYHesNhuQUVpQ3w", "business_id": "yLR9D46lEoidHWKz8vG00A", "user_id": "ZVJ-BnenK7qspfCS_aVLsw", "date": "2015-05-26 02:34:24", "stars": 1.0, "text": "There needs to be a way to give zero stars. We ordered online, received confirmation that it was being prepared, waited an hour, called the store and was told that they dont deliver to my area after 630pm. This policy is not stated online and I feel is discrimination. I will no longer do any business with Domino's.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, disgust, sadness, neutral" }, { "review_id": "WkDD5fNQMfBOuqx7J41_eQ", "business_id": "h5gZBDA_aojrxnL7UTiUaA", "user_id": "R3mDUq4ehPUiozZyU7o8tQ", "date": "2014-01-26 17:18:54", "stars": 3.0, "text": "The person who does my wax is great and does a fantastic job. 4 negatives with this location and possibly the chain as a whole:\n\n1. From the minute you walk in you feel like you are in the middle of a sales pitch. I am thinking I just wanted a wax!?\n\n2. They trick you into buying your products by showing it to you and handing it to the front desk so that you have to ask them to remove it from your total bill. After it was rung up I asked the girl to take it off my bill and I was told the she could not only the manager could and she was off hat day. The manager called me 1 week later. \n\n3. Reception desk girls are rude and ignorant.\n\n3. If you arrive early they will not take you a minute earlier. If you arrive late they will cancel your appt.", "aspect_word": "wax, desk, bill, girl, manager, Reception, Reception desk, girls", "sentiment": "pos, neg, neu, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.5044, 0.2055, 0.3884, 0.4894, 0.4594, 0.8433, 0.8745, 0.6494, 0.5807, 0.3978", "emotion": "neutral, neutral, fear, surprise, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "GMoOvMSSX31leGVmpvDMzg", "business_id": "VtI_Pm7UjwZjxwsA-uBmWQ", "user_id": "5DFAq-cfv88eZEW-6Nm89A", "date": "2016-04-28 04:55:57", "stars": 5.0, "text": "Seriously? 5 star review for a Taco Bell?\n\nYes!\n\nAfter years and years of eating unhealthy fast food, I'd think I have a standard set of expectations. You usually get poor customer service from a kid who could care less about their job. Food usually comes out cold or wrong, over cooked, undercooked, stale, etc. That is not the case with the Taco Bell on the corner of State Road and West Chester Pike in Upper Darby. \n\nI have never had an experience like the one I get whenever I stop here. Even late night! The service I've gotten every time and from different people has always been the most polite, respectful and patient service. Even close to 1AM in the morning! I always feel like the person on the other side of the window appreciates their job and appreciates me as a customer. It is so different from the normal experience at other fast food restaurants. Now I am speaking from the Drive-Thru point of view. I've never been inside this restaurant, but I'd hope that the service remains the same there too.\n\nThe food has always been fresh. Nothing ever tastes old. It's always the right temperature and has just the right amount of ingredients. \n\nI don't give out 5 star reviews often, but when you get an all around experience like the one provided at this location, they deserve to be recognized as the best of the best when it comes to fast food and Taco Bell. \n\nIf you're craving some Taco Bell food, commit to driving a little further and getting it from this location. \n\nCongrats, Taco Bell! \n\nIt's time to head for the Border... I mean the treadmill down the street at Planet Fitness ;)", "aspect_word": "Taco, food, customer, service, Food, undercooked, temperature, ingredients, Border, treadmill, Fitness", "sentiment": "neu, neg, neg, neg, neg, neg, neu, pos, pos, neu, neg, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4984, 0.5219, 0.7552, 0.6797, 0.7117, 0.4616, 0.4311, 0.7014, 0.7730, 0.3800, 0.4094, 0.5828, 0.3990, 0.5819, 0.3578, 0.4738, 0.4895, 0.2630, 0.4130, 0.2737, 0.2543, 0.2846", "emotion": "surprise, disgust, disgust, neutral, fear, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "QhBHTwz8mUFXoR0R10_SAw", "business_id": "dIoRAk88FuBNlvb2ZgTxNA", "user_id": "YAigXniNkjlrWPHFC2YwIw", "date": "2015-12-21 04:32:54", "stars": 3.0, "text": "Chili's in general is a great sit-down restaurant. This local one however feels sticky, like the plates, tables and floor never get properly clean. Don't even touch those table tv's. There is a lot of kid residue. The servers quite often seem distracted and harried. Maybe management spends too much time over their shoulder? I dunno. Either way, customers are lower priority. I've been there in groups or with just my wife. I've been there at dinner and at lunch. Sometimes, convenience of location is why we find ourselves at this particular Chili's.", "aspect_word": "plates, tables, floor, table, servers, management, dinner, lunch, location", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu, pos", "sentiment_score": "0.7239, 0.6804, 0.5888, 0.3539, 0.9322, 0.8769, 0.8554, 0.8420, 0.4447", "emotion": "joy, disgust, neutral, disgust, anger, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4huFv8NOUnLxAhF2OrGQwQ", "business_id": "bdBtmYePurapb2eteohYhw", "user_id": "_o5Z9YDSQZIHTQvrGq98lQ", "date": "2020-01-20 09:24:37", "stars": 1.0, "text": "Everyone is high or getting high at this location. I placed an order for a pizza and it literally never showed. When I called and called and called- no one would pick up the phone. I literally had to sit on hold over and over again listening to that go Papa song. I finally gave up. Thankfully I was paying cash and didn't give the guy on the phone who was definitely high my credit card. Where are the managers for this location!!!!! It's horrible. I explained to my 11 year old son who was perplexed\nby the guy taking our order- i told him 'this is a brain on drugs' hopefully someone who manages will see this - your location will close if you keep this up!", "aspect_word": "pizza, guy, managers", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.8539, 0.7439, 0.8321, 0.7326", "emotion": "neutral, surprise, sadness, sadness, surprise" }, { "review_id": "VXJgKlk4ijO973o8zldxKQ", "business_id": "asNmnXz9rT7JpJuvuX408w", "user_id": "Cs8OJiIpeKDGL85Fw8CYxA", "date": "2016-07-05 17:56:38", "stars": 1.0, "text": "I placed my order exactly how I was supposed to and I think the girl taking my order didn't hear me properly. My sandwich was then moved over to the next girl and I corrected her on my order and she assumed I ordered incorrectly and was rude about it. I won't be returning to this subway and this is unfortunate because I'm at Ochsner.", "aspect_word": "girl, sandwich", "sentiment": "neg, neu", "sentiment_score": "0.6000, 0.6460", "emotion": "anger, sadness, neutral" }, { "review_id": "G3CQdYQD4rrCPt7c2kmP0A", "business_id": "O3T7fdeCQx1smsXMgTP8tg", "user_id": "IbZLTU0jXOB1vJYKvDA53A", "date": "2013-12-24 15:45:45", "stars": 5.0, "text": "I'm a huge fan of Sonic! As a New Yorker who only visits the South a few times a year, barely a trip goes by that I don't indulge in this burger joint that has everything you could possibly want for at a great price! Their burgers are always juicy, their drinks are fun and creative and their tater tots rival those that one recalls from childhood! They have amazing desserts ranging from Sundaes to milkshakes and I love the quaint nuance of getting to order from my car and have the food brought straight over. Sometimes, there is just nothing more delightful than the old school way of doing things! Sonic, for me, never disappoints!", "aspect_word": "burger, price, burgers, drinks, tater, desserts, Sundaes, milkshakes, food", "sentiment": "neu, pos, pos, pos, neu, pos, neu, neu, pos", "sentiment_score": "0.3378, 0.7744, 0.7866, 0.7551, 0.3349, 0.8302, 0.3296, 0.4227, 0.7185", "emotion": "joy, joy" }, { "review_id": "vyzKYoPVgpaIlBEITjKO4w", "business_id": "RcXB7kLWWM4dsdI6qIULhg", "user_id": "w0mPw2UiiQ_suTMozzi0Tw", "date": "2016-08-30 22:34:20", "stars": 1.0, "text": "This location ones not have their act together. Or maybe enterprise as a whole. I have to work with them as my insurance company is paying for my rental car while mine is repaired but otherwise I'd stick with hertz.\nI made a reservation at 7:30 am for a 9:30 am pick up for an economy car. At 10:30 no one came to my house. Turns out they took down the wrong house number AND the wrong telephone number. Finally get to the rental office and they insisted I had requested a full size tanker truck to drive away and charged me for it too!! \n\nOh but good news, if I want to waste more of my time and money by missing work I can come in AgAin tomorrow am and see if maybe someone returned a smaller vehicle.", "aspect_word": "location, reservation", "sentiment": "neg, neu", "sentiment_score": "0.4177, 0.6918", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "qQpB7fughrmH4RPiO9doBg", "business_id": "QUdNHq5TCSSvAOc5TMCa2A", "user_id": "r0jgcUBRqbiwmRTTqzgA4A", "date": "2015-07-31 11:24:58", "stars": 5.0, "text": "This manager is awesome. They were technically not open yet when I pulled up and he helped me. I needed an oil change. My car was up on the lift at exactly 7 a.m. And the car was out at 7:25 a.m. EXTRAORDINARY Customer Service. Thank you very much John.", "aspect_word": "manager, Customer, Service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8798, 0.6834, 0.3097", "emotion": "joy, neutral, neutral, surprise, surprise, neutral, joy, neutral" }, { "review_id": "F9Z4wcgJ7maVQjatpGNqdA", "business_id": "jF3RPKNsdcb4657pNRbGxQ", "user_id": "Kj-u8Yq1d3mLKitWsDAxpg", "date": "2008-11-17 21:34:17", "stars": 1.0, "text": "Do you know that Outback supported Proposition 8?\n\nI have never been a fan of any Outback Steakhouse, except for that damn greasy Bloomin Onion with the fabulous horseradish dipping sauce! \n\nI am so done with you Outback and even though you started off well and were a pioneer in the field of chain Steakhouses, you need to go back to Australia. \n\nYour Baked Potato Soup used to be, to die for and now, it is a salt bath for the potatoes. \n\nWhat is up with that Victoria Cut Filet? I would hate to see what that cow looked like and it isn't even good and never has been! \n\nThe Bloomin Onion is yours. You invented it, you own it and no one does it better, but is it worth the visit? \n\nYou used to serve a decent sized glass of wine at a decent price. Now you take the largest fish bowl type of wine glass and serve it with a 2 ounce cylinder of wine at its side with a racked up price. Tease.", "aspect_word": "Bloomin Onion, horseradish dipping sauce, Potato Soup, bath, potatoes, cow, glass of wine, price, fish bowl, of wine glass, of wine", "sentiment": "pos, pos, neu, neu, neu, neg, pos, neu, pos, neu, neu, neu, neg", "sentiment_score": "0.3130, 0.5822, 0.3531, 0.3549, 0.3426, 0.4727, 0.3546, 0.3135, 0.2645, 0.3749, 0.3242, 0.2935, 0.3966", "emotion": "neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "AQ-LSWYtROgCf_APY1t8yQ", "business_id": "6yw6rcys6FuMnbatD0lEcA", "user_id": "LE9P8VNGFg4-JwV8Kuf3ag", "date": "2019-06-19 15:04:55", "stars": 2.0, "text": "This dude made me go back outside......... in the rain.......... with my 3 and 5 year old babies....... to grab 5 cent to finish paying for my drink. I am not joking. If this wasn't the closest starbucks in my hood, I would NOT come back. Like, you didn't have 5 cents to loan a playa on this $800.00 sbux drink???????????? damn homie.", "aspect_word": "dude, drink", "sentiment": "neg, neu, neu", "sentiment_score": "0.6822, 0.8907, 0.3588", "emotion": "anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, surprise, neutral" }, { "review_id": "lX4ojgQrAAhN3tfraCpsuQ", "business_id": "0SZy4uieBzBzg54vRdAfgw", "user_id": "0Q-hyCLvIMzY1ii8laUV4w", "date": "2011-02-21 03:57:15", "stars": 4.0, "text": "Panda Express is kind of an addiction for me at this point...I love the fact that I can eat there without consuming half a day's worth of calories in one sitting (if I'm feeling like being healthy!). There aren't usually any steamed vegetables in the pan when I get there, so either they're a popular side or hardly anybody orders them...so I wait a couple of minutes for freshly steamed deliciousness. I usually get some Mandarin sauce to add a bit of flavor to them; even with the sauce, they're still so much healthier than the noodles or rice, so yay. Everything I've had from here has been great...the string bean chicken is one of my favorites. \n\nBeware the soy sauce. I'm pretty certain it has more salt than others that I've had...make sure not to overdo it or your food will taste like nothing but salt. The hot mustard sauce is great; these used to be freely available but now the sauces are behind the counter and you've got to ask for them.", "aspect_word": "steamed vegetables, pan, steamed, sauce, noodles, rice, string bean chicken, soy, food, hot mustard sauce, sauces, counter", "sentiment": "neu, neu, pos, pos, neu, neu, neu, pos, neg, neu, neu, pos, neu, neu", "sentiment_score": "0.4093, 0.4457, 0.5506, 0.4522, 0.4242, 0.3954, 0.3503, 0.6150, 0.3063, 0.3022, 0.4778, 0.3625, 0.4030, 0.5070", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "3k_i4MuDiLjU86sWR1ggtg", "business_id": "XeCiSG9PwoRd87-MgwSWdQ", "user_id": "qOAYy-WGn54j7LyiqKU-OQ", "date": "2014-07-02 23:28:55", "stars": 3.0, "text": "This is my first visit to Chili's in years. I was quite surprised about the food quality at this particular location in Fenton. \n\nThe table I was sitting at had ordered the \"table-side guacamole\". The server came out with all of the fresh ingredients and made it for you next to the table ... very fresh. It was quite delicious!\n\nAfter seeing a friend order the blueberry pineapple margarita, I indulged and ordered one as well! It was very tasty without being overly sweet. \n\nFor dinner I ordered the chipotle flat bread. \nIt was huge! I only ate half. But it was quite good. I had wished the flatbread was just a little thinner and crisper.\n\nWe each asked for separate bills at our large table which I thought would be a problem. But it was not. They now have a kiosk, or a few kiosks, at each table where you can pay your bill and possibly even order your food. There is even a nutrition section where you can view the options for people with specific allergies or dietary needs.\n\nThe only bad thing about the kiosks is the advertisements... /electronic light it put on the tables is a bit distracting.\n\nBeing an old-school \"give your credit card to the server\" kind of gal, I was a bit confused on how to work the kiosk. Once I got it, it was quite easy and pain-free. It even printed out a receipt for you at the table.\n\nIt made me rethink this particular \"chain\" of restaurants. And I might go back! Especially for that margarita :-)", "aspect_word": "food, quality, table, side guacamole, server, ingredients, blueberry pineapple margarita, margarita, dinner, chipotle flat bread, flatbread, bills, bill, nutrition, dietary, kiosks, advertisements, tables, gal, kiosk, receipt, chain", "sentiment": "pos, neg, neu, neu, neu, pos, pos, neu, neu, pos, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neg, neg, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.4124, 0.3338, 0.4568, 0.5320, 0.3924, 0.5115, 0.6587, 0.5816, 0.3781, 0.3739, 0.3767, 0.8742, 0.3864, 0.2423, 0.3747, 0.4756, 0.5077, 0.5043, 0.7288, 0.4010, 0.3550, 0.5491, 0.5108, 0.4692, 0.7378, 0.4220, 0.3837, 0.4169, 0.6614, 0.3070, 0.4164, 0.2456", "emotion": "joy, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, surprise, joy, neutral, neutral, neutral, disgust, neutral, neutral, sadness, joy, neutral, surprise" }, { "review_id": "wlYEUyYyaacrs2Ai5aOx3Q", "business_id": "fT5w1up6QD2R8iW1JssjXQ", "user_id": "rDy5a0ZIYxVuShBzX96jYQ", "date": "2012-07-31 20:17:06", "stars": 2.0, "text": "Five Guys is definitely famous for their burgers and fries and people truly do love their food. They offer up free peanuts to munch on while you wait and give you an almost unlimited amount of burger toppings to choose from. The fries are fresh cut and the location of their potatoes are usually posted in the store. The patties are fresh as well and are not frozen prior to cooking.\n\nThe customer service at this location is really good. Friendly people and fast service goes a long way for a fast food joint. \n\nThe burgers and fries tend to be on the large size and super greasy. Over all the food just seems too much and caters more to the \"give me more food instead of better food\" crowd. It's truly unnecessary to dump an extra scope of fries on the bottom of my bag. At first I though, \"wow cool, extra fries\" but then sooner realized that all that does is create a huge greasy spot on the bag eliminating my ability to put it down on anything that I care about. And besides, I can NEVER eat all the fries anyway so it just goes to waste.\n\nIf you're craving a greasy but well cooked burger with a ton of fries - Five Guys will not disappoint. If you are looking for food with a little more integrity then this isn't the place for you.", "aspect_word": "burgers, fries, food, burger, toppings, patties, customer service, service", "sentiment": "pos, pos, pos, neu, pos, neu, pos, pos, pos, pos, pos, pos, neu, neu, neg, neu, neu, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.6875, 0.4998, 0.7980, 0.3992, 0.3920, 0.3314, 0.5829, 0.4695, 0.3752, 0.4741, 0.6222, 0.3515, 0.3821, 0.3202, 0.4153, 0.4678, 0.3479, 0.4039, 0.3637, 0.4274, 0.4575, 0.4480, 0.6510", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "PVXyPmCwE4tTj1h4zZ3FSw", "business_id": "oj5LdDeGjl4h26Bhi-ghYw", "user_id": "q8bVb99MkJSIqq-TwUXRbQ", "date": "2019-02-01 15:20:45", "stars": 3.0, "text": "This was just a pit stop that happened to be convenient- we needed some headache meds for the car and just popped into the store quickly. It was actually empty when we ran in- only customers were waiting for the pharmacy, which meant we were in and out pretty quickly. Cashier was away from the register- but quickly noticed our approach and checked us out with a pleasant smile. Headaches be gone! Thanks CVS", "aspect_word": "Cashier", "sentiment": "neg", "sentiment_score": "0.3907", "emotion": "surprise, joy" }, { "review_id": "mB9H5I8HdMC2ezfxF1P2Dw", "business_id": "iHMCGmeC5w1J_i_zPwM29g", "user_id": "Q3vR_w-UY8xjQfJXgtR6fg", "date": "2015-06-06 23:02:30", "stars": 1.0, "text": "Clients have to ask for a key to go\nTo your restrooms?!!!' \nAnd you do not know where the key is ?!!?\nOne mile south, Walgreens treats their clients more respectfully. Guess who just lost an entire family of clients? And guess who just won one? \nLittle details are never little.\nBye CVS!", "aspect_word": "restrooms", "sentiment": "neu", "sentiment_score": "0.6717", "emotion": "neutral, neutral, joy" }, { "review_id": "RyJsEpHfuE-iGkk3CRI9MQ", "business_id": "dGF7wLT0zN4-lVaf5LIG6Q", "user_id": "1jq9hllxvQIUZEfhawRLew", "date": "2012-05-22 03:56:26", "stars": 4.0, "text": "this location of Jack in the Box has been one of the busiest ones in the city, and has been that way for at least 20 years. I have had great service at this store for an incredibly long time and continue to patronize it.\n\nMy favorite sandwich is the sourdough breakfast sandwich which is ham, egg, American and Swiss cheese, and let me tell you, the taste when these items are placed together is delicious!\n\nWith all the good things to say about this location I do have to mention that late night seems to be when issues arise, I think it's due in part to management not being as strong as it is during the day shifts. With all those exceptions aside this still is the best location in the city...", "aspect_word": "service, sandwich, sourdough, breakfast sandwich, ham, Swiss, cheese, taste, management, location", "sentiment": "pos, pos, pos, neu, pos, neu, neu, pos, pos, neg, pos", "sentiment_score": "0.8470, 0.5317, 0.4661, 0.3527, 0.4686, 0.3353, 0.4120, 0.4288, 0.5370, 0.6794, 0.6177", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "HLjsCEvXr99lo64ZnVG1eQ", "business_id": "vjbNC82QPcWiCdP7Jj69eQ", "user_id": "Xw7ZjaGfr0WNVt6s_5KZfA", "date": "2011-01-24 03:59:08", "stars": 4.0, "text": "Yeah. yeah. I know. Most people go here for breakfast. Hey, I was one of those people too. I always got the \"quick two egg breakfast\" whenever I happened to be here, no matter what time. Getting anything else but pancakes or eggs at a place with \"pancakes\" in the title just seems...wrong.\n\nWell, one day I was there for lunch My boyfriend got his usual french toast, but I wanted something else. I wanted to try actual lunch food. So, I decided to try the pot roast melt, and oh, what the heck, I'll have some onion rings on the side.\n\nOh. My. Gah. It was soooo good. I haven't ordered anything else since I had this. There is no going back for me. I have even turned my boyfriend into a pot roast sandwich fan. They are FANTASTIC!", "aspect_word": "breakfast, pancakes, lunch, french toast, lunch food, pot roast melt, onion rings, pot roast sandwich", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8649, 0.4692, 0.4506, 0.3854, 0.8801, 0.4252, 0.5412, 0.3955, 0.4123, 0.4649", "emotion": "neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral, anger, disgust, joy, sadness, joy" }, { "review_id": "8suB-nejrFfTEI-d9pS48w", "business_id": "57IkNJiJl1v6H8PvhJQywQ", "user_id": "eWu1xPt52B-yMZmIyBIUsw", "date": "2011-08-29 23:18:44", "stars": 2.0, "text": "This post office is a little run down on the outside and has become run down on the inside. Most days the door to get in is broke. \n\nI love love love the Automated Postal station. I can ship things for ebay at 1 in the morning in my PJ's and flip flops. But I now just ship on eBay to get the discount they offer. \n\nThey also changed the hours and close earlier than what they used to. \n\nPS I do also think the service sucks when you have to wait through the line. \n\nI have waited forever at times for something very simple. I do most everything online now and just weigh the parcel and get the discount for doing it online. \n\nSeriously makes it worth going to the post office just to drop an item in the drop and not have to waste half your life in line.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8539", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "wYkY7tBGs1TsCX4Zwq3LqA", "business_id": "LYVPT1EpMzn9WT0ptvZuAQ", "user_id": "XaySBCbHur-DVCbf3XkdIw", "date": "2017-11-28 18:46:01", "stars": 3.0, "text": "I decided to try this eatery for lunch while on a business trip. It's located in a strip mall with lots of available parking. This establishment reminded me of a very well known Mexican food restaurant( I won't name names). As I was getting my chicken bowl I noticed the person on the other side never looked at me. The cashier never gave me eye contact either and just mumbled the total cost. I don't think I am that ugly. I typically get smiles back! The food was mediocre. But not being recognized that I am their customer is a very strange business practice. Fail for me.", "aspect_word": "lunch, parking, chicken bowl, person, cashier, cost, food, customer", "sentiment": "neu, pos, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8945, 0.3442, 0.5096, 0.4668, 0.5705, 0.5957, 0.7861, 0.6115", "emotion": "joy, neutral, neutral, disgust, joy, surprise, neutral" }, { "review_id": "AyrM5r9KfzJRgFV8Jdmo4A", "business_id": "4vNanaDGNn8TMkYdPWCQJQ", "user_id": "YHmu7NyLxH8wVxmSiiWeCg", "date": "2019-01-28 01:12:35", "stars": 1.0, "text": "My delivery time was 37-47 minutes. TWO HOURS LATER, I finally received my order. Of course, it was cold. This was only after I called and they kept telling me 15 mins. Oh, and the first time I called, nearly an hour after ordering, they said he just left 10 mins ago. I didn't get any of the extra sauces that I paid for. The delivery guy had no change. Horrible experience.", "aspect_word": "delivery, sauces, delivery guy", "sentiment": "neg, neu, neg", "sentiment_score": "0.4388, 0.3915, 0.5282", "emotion": "neutral, neutral, neutral, neutral, surprise, fear, neutral" }, { "review_id": "lgEuPjLf8fJzvQwGo6INtg", "business_id": "7hvWuxP4SKXBmVHwt6WFlg", "user_id": "kA6H0FTukkmTXv5H3S9XCg", "date": "2017-06-17 21:45:52", "stars": 4.0, "text": "Been to Supercuts a few times especially when I'm on a budget and they get the job done for a cut, a simple color or even when I'm too lazy to straighten or curl my hair. \n\nI also like the fact that they are open 7 days a week so if I get a hair up my hoo-haw for an immediate chanhe I can usually just walk-in and be taken care of. \n\nThey are located in the Spectrum so there is ample free parking and others stores to roam around in if there were a wait for services.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral" }, { "review_id": "B9BcG2sHhQWOhItmW8TL7w", "business_id": "WUH4XuoSwzaFABouEr8lxA", "user_id": "W_cR8McV3pFMjYSnw2Y2hA", "date": "2014-12-13 05:04:25", "stars": 1.0, "text": "Ordered a Pizza, they said a half hour delivery an hour and a half hour later nothing, even though they promised at 45 minutes and an hour and ten it was on its way. So the third call at an hour and a half I cancelled the order, ten minutes later the delivery guy shows up I was 0.9 miles away. I tried to complain on the website and they could not process my complaint. NICE TO SEE DOMINOS IS STILL A JOKE", "aspect_word": "Pizza, delivery guy", "sentiment": "neu, neg", "sentiment_score": "0.8014, 0.4310", "emotion": "neutral, neutral, anger, neutral" }, { "review_id": "beTA5g_1AILpqWP01yt0MQ", "business_id": "2cnVPyfSYOuQjYDhHYnd1g", "user_id": "MG-Be02Cjx32ktC_GvzHNw", "date": "2019-08-04 08:03:08", "stars": 1.0, "text": "When you pull up to the drive thru and the guy ask you to hold on and doesn't come back to the menu and then a car pulls up in the second lane and he proceeds to take their order. We then said \"hello\", \"hello\" with more answer. The other car pulled up and we still didn't get an answer. We decided to pull up behind the car he was helping. From what we could see he was having a conversation with friends...", "aspect_word": "guy, menu", "sentiment": "neg, neu", "sentiment_score": "0.7339, 0.8686", "emotion": "neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "1TB5VUv4RrUrAdkzelpIcw", "business_id": "aj0urA2r2WlqZKufeB5dpw", "user_id": "enzmOewVU1oKiRk3uOOK5Q", "date": "2020-03-03 04:58:41", "stars": 1.0, "text": "First time visited this location, and I absolutely would give this restaurant 0 star review if it's possible. I ordered veggie loaded omelet, and everything tasted OK - too greasy, until I found short brown hair inside my omelet. The server was nice and offered to replace the food, but I already lost my appetite. No words from the manager although he was passing by our table several times. I had to pay full price for the food that I didn't have a chance to finish. I will not come back to this place again. DON'T GET FOOLED BY THE NICE PHOTOS", "aspect_word": "omelet, server, food, manager, table, price", "sentiment": "neu, pos, neu, neg, neu, neg, neu", "sentiment_score": "0.3653, 0.7169, 0.5870, 0.8339, 0.5327, 0.3987, 0.5620", "emotion": "joy, disgust, neutral, sadness, sadness" }, { "review_id": "OaXkI2BpH9zvjhrL_nHtwA", "business_id": "CNDFASo4BpgATitxqUfkLA", "user_id": "ZfG1T_noQnbOdXnz4USs0Q", "date": "2014-08-24 23:32:03", "stars": 5.0, "text": "I can almost hear the collective gasp of be speckled, flannel clad, too cool for corporate america crew as I click 5 stars ( Honestly I just described myself). \n\nIn my defense. It was 5:15 AM. On a Sunday. Dunkin' Donuts was open. AND they had %($&$&@)&$ PUMPKIN DONUTS! I'm talkin' pumpkin spice and pumpkin creme filled donuts (99cents). And donut holes (29cents)! I legit had a moment. I'm telling y'all.. this is why I came to America and specifically the South. Best $4.38 I spent this week. \n\nPumpkin donuts on Sunday mornings at 5:15 AM. \n\nGod Bless America.", "aspect_word": "crew, Dunkin, Donuts, DONUTS, pumpkin spice, creme filled donuts, donut, Pumpkin donuts", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.2592, 0.4640, 0.3642, 0.3425, 0.3682, 0.4519, 0.3928, 0.3505", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "G5FcxKwN3GmZyInm0vW-ow", "business_id": "2gTnSpYBmg_5JubGpCtSQQ", "user_id": "JmQwSkpVsqzPI0h_qQPSHg", "date": "2015-03-06 19:41:58", "stars": 4.0, "text": "When I am in a hurry and on the go, at least a McDonald's drive thru will pretty much be consistent wherever I am. The basic cheeseburger, fries and a quick drink. Always the same- yet strangely comforting. I'm not a big person to lunch on the run, but this certainly was perfect for the day I was dealing with.", "aspect_word": "cheeseburger, fries, drink, lunch", "sentiment": "pos, neu, pos, neu", "sentiment_score": "0.5269, 0.3682, 0.4898, 0.7997", "emotion": "neutral, joy, joy, neutral, neutral" }, { "review_id": "yisFllMbpenitM2f7OPR0A", "business_id": "94d-g9DOadV5OCqvXGxOtg", "user_id": "onuc8Z0efBNIK-1QIGZ5ag", "date": "2016-06-14 16:59:53", "stars": 5.0, "text": "Had to rent a vehicle from Monday to Friday. Did the reservation online, and about 10 minutes later someone called me to confirm the information. When I went to pick up the vehicle there was a little bit of a wait, but things moved quickly.\n\nReturned the car with no issues and they even asked if I needed a ride. I'm sure it was protocol, but it was sweet to ask even though I had already had transportation set up. \n\nStaff who \"check me in\" and \"checked me out\" were both very friendly.", "aspect_word": "reservation, wait, transportation, Staff", "sentiment": "neu, neg, neu, pos", "sentiment_score": "0.7886, 0.5242, 0.3773, 0.5449", "emotion": "sadness, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "NNZ6dY9qBxIw0XwUJ0cOww", "business_id": "3yb6dMw5JII_LkTVvZ6OQQ", "user_id": "zmmcTJLaj8SL0tU5qAnlSA", "date": "2016-02-02 04:59:59", "stars": 4.0, "text": "You really cant beat price for this gym. Planet fitness has done good job of deterring muscle heads away as you will find just regular people working out. I like to go at night when its not packed. My only criticism would be the stretching area is too small which was probably fine when they built gym but stretching is now popular and they should try to expand that area. We literally have to wait for space to stretch. I remember when nobody was stretching but for some reason everyone wants to do it now.", "aspect_word": "price, area", "sentiment": "neg, neg", "sentiment_score": "0.3256, 0.3539", "emotion": "surprise, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "RP7GCN-HNe73sIDBCs0Ulw", "business_id": "udjadmbL9mx5VXb7sKOdWg", "user_id": "EZh6uNpK5TU2rSAclxYzDw", "date": "2015-07-30 08:52:12", "stars": 5.0, "text": "This is the only Subway I'll go to in the metro area. Yeah I said it. Ok maybe the one on Metairie Rd bc the ladies were friendly the one time I visited. I've been to a few others over the years, especially when I first moved back six years ago as vegetarian friendly places were still somewhat of an anomaly, and Veggie Patty. Lets just say customer service was basically nil everywhere else... EVERY SINGLE TIME I've been to this location, the people working (I think it's a family) have been friendly. The place is clean, they take the time to make your sandwich neatly so it isn't falling apart once opened, and everything is fresh. If your going to eat Subway in a city with over 2000 restuarants, this is the one to go to", "aspect_word": "ladies, customer, service, place, sandwich", "sentiment": "pos, neg, neg, pos, neu", "sentiment_score": "0.6078, 0.6936, 0.4870, 0.4774, 0.7172", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "-VnQCQWggvEKBEzCAHOoaw", "business_id": "5kG1tlS5odFZtf-DEnuhkw", "user_id": "d6zIVWiJyPB6PZuAxVexwg", "date": "2020-02-16 14:54:48", "stars": 5.0, "text": "I was very reluctant to go here, but I relented at the promise of free food. \n\nI'm all about free food. \n\nPart of my aversion has to do with the fact that I don't really eat a lot of seafood. Whenever I do, it must be fresh, without a hint of fishiness. Since Red Lobster is a chain restaurant, I feared that it would reek of fishy smells, and have fishy customer service to boot. \n\nI was dead wrong, as I found myself at a pretty solid chain restaurant devoid of the fishiness I've come to expect from places that primarily serve seafood. \n\nPart of that has to do with the service. Bradley was one of the best servers I have ever had anywhere, He is extremely professional, courteous, and even though my 2 visits were a month apart, he remembered my drink preferences. \n\nThe general manager of the restaurant is very nice too, she is always willing to help out when needed, and whenever she can, makes sure to greet you when you enter and exit. \n\nAs for the food, it is mediocre. My friend and I come here on Thursdays because of the specials, which includes the Petite Ultimate Feast, which comes with popcorn shrimp, lobster tails, and more, at the low price of $20. \n\nThe last time we came here, I opted for the pick 4, which included a clam chowder, steak, and dessert, along with the entree. Although I wouldn't exactly say that everything tastes like it's freshly made, it was better than expected. not to mention, the fact that served within a good amount of time, cooked well, and very filling.\n\nThat said, between the great staff, the portions, and the better than expected quality of food, I think this is a solid dinner spot.", "aspect_word": "food, seafood, fishiness, fishy, customer, service, servers, drink, manager, specials, Ultimate, Feast, popcorn shrimp, lobster tails, price, clam chowder, steak, dessert, entree, served, staff, portions, quality, dinner", "sentiment": "pos, pos, neg, neg, neg, neg, neg, neg, neg, neu, pos, pos, neu, pos, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7641, 0.7210, 0.4624, 0.6038, 0.5913, 0.5440, 0.6088, 0.3772, 0.5894, 0.3231, 0.6854, 0.7946, 0.5368, 0.3383, 0.5161, 0.6345, 0.2658, 0.3258, 0.5814, 0.6214, 0.5031, 0.5148, 0.6572, 0.7674, 0.5351, 0.3292, 0.8456, 0.7595, 0.6337, 0.6566, 0.5473", "emotion": "fear, neutral, fear, neutral, joy, joy, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "hELAuXdjfDNRJCKzQCWryA", "business_id": "OsPksSR_68bmTWWI6oHb0w", "user_id": "VVwOM1Fl9BFOCfAbyDGmAA", "date": "2018-07-23 08:05:22", "stars": 1.0, "text": "The worst chick fil a in the history of chick fil a's. The staff is always unhappy, they never reply \"my pleasure\", the line is always crazy long and there is no direction or people standing outside like at other chick fil a's, they get my order wrong frequently. Really wish it wasn't the only one located close to me.", "aspect_word": "chick, staff, line", "sentiment": "neg, neg, neg", "sentiment_score": "0.5153, 0.9204, 0.8035", "emotion": "disgust, sadness, surprise, neutral" }, { "review_id": "j6ikt_1D2Hphhi3PnevYuw", "business_id": "Z6AhfI5tojWNO-L2G8cPjg", "user_id": "2GCn2I9Z-VFhH0PrxX2pLA", "date": "2020-06-16 22:18:44", "stars": 5.0, "text": "I was attempting to send a 1940's Chinese chest out of state, being that it's an antique, I knew the price would be a bit high. In the search, I checked prices at two different UPS franchise locations, and I opted for the store on Grant & Alvernon. \n\nMr. Patel was very attentive to every customer that walked through the door regardless of the busy line of clients waiting for his assistance. Once I stepped up to consult the shipping and full pricing of the chest, he explained why the shipping & packaging would be $205 (in comparison to $324 at the previous location), and without any hesitation, I agreed - who wouldn't! *To my surprise, not only did he give a better price, but he also gave me a generous discount. \n\nBetween the excellent customer service and better price, I will be returning to this location every time! \n\nThanks Mr. Patel & Adam!!", "aspect_word": "price, prices, line, waiting, customer, service", "sentiment": "neg, neg, neg, neg, pos, pos, pos, pos", "sentiment_score": "0.7298, 0.4165, 0.3298, 0.3671, 0.4930, 0.5554, 0.4140, 0.4757", "emotion": "neutral, neutral, neutral, surprise, joy" }, { "review_id": "UTkynfg3_jr9bDLsQTp2Zg", "business_id": "x0uQ48ZXlh1-Um7IqdHdrA", "user_id": "qcf3A5mtPntTmmSfADo6tg", "date": "2017-05-12 11:51:55", "stars": 3.0, "text": "You should know what to expect. This location is closest to where I used to work. It is one of the better ones in the Greater New Orleans metro area. The parking lot is always a cluster. The interior is clean and well lit. Except during the early morning, the aisles are usually free from debris. The restrooms are usually worse the closer it is to the end of the day. The staff is sometimes useful. I can always find what I need. Self checkout is a nightmare. But in the afternoon, there are about 10 of the registers open, so that is nice. The people watching is good here, a nice mix of the people of Walmart and average looking people. The bakery is nice and has plenty of options for cakes. \n\nThis is my preferred location to go to here.", "aspect_word": "interior, restrooms, staff, checkout, registers, bakery, cakes", "sentiment": "pos, neg, pos, neu, neu, pos, pos", "sentiment_score": "0.6512, 0.4574, 0.6628, 0.3117, 0.3695, 0.5728, 0.4829", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, fear, neutral, neutral, joy, neutral" }, { "review_id": "MahFOZEARmjZa8u3m5DoSQ", "business_id": "y5r7QEm9TgFc27H9FGiSUA", "user_id": "bSiBmcRIlBFCCkU0xSttoA", "date": "2017-12-17 05:22:28", "stars": 5.0, "text": "I have been going to this Walgreens for a few yrs & I love it. I mostly use the pharmacy and the ppl who work back there are VERY HELPFUL, & actually care about their customers. I've had every issue under the sun and they have been able to resolve all of them. The wait can be long sometimes, but that's usually only when there are a lot of customers. Otherwise I'm in and out in about 15 mins or so. My whole family use Walgreens and we've only had good experiences.", "aspect_word": "wait", "sentiment": "neg", "sentiment_score": "0.8109", "emotion": "joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "mj4R8Kjfk0o8KTZPVFWDRA", "business_id": "6m_4mndX68YhS7daKo_5_g", "user_id": "WwIMSQUZ28cZ24o-pjjI3w", "date": "2016-03-08 02:26:15", "stars": 2.0, "text": "Out of wheat bread and tea. This is not the only Subway this week that has been out of un sweet tea. It is getting a bit irritating when trying to eat healthy and watch calories. I depend on Subway to be one of the few options for eating healthy on the road. Would like to see a better effort at the stores to keep up with their inventory.", "aspect_word": "bread, tea, inventory", "sentiment": "neu, neu, neg, pos", "sentiment_score": "0.3291, 0.5177, 0.4571, 0.2615", "emotion": "anger, neutral, neutral" }, { "review_id": "r2runKiYJxL_8a1xqAOxaA", "business_id": "qGktl0XjPNgc1nRJavkLGA", "user_id": "d9kFnjd5OKAdxBG0LdA-6w", "date": "2017-02-09 20:55:58", "stars": 2.0, "text": "First off, having a Starbucks in the hospital is a great idea. \n\nSecond, it's a horrible idea to have badge pay in there! I think I've spent a little too much because I lack self control when it comes to starbucks and with a swipe of my badge it's paid for (yes, I know, its my own fault). \n\nI understand Starbucks isn't everyone's favorite, but I do enjoy a wonderfully made flat white. Unfortunately it's impossible to get a flat white here that tastes even half way decent. On the rare occasion that I work at the downtown Renown I always like to stop by and grab a coffee but the last 3 times I have gone in and ordered my beloved flat white it has been terrible!! Usually it's smooth and not bitter and although it has no syrup in it, it's strictly espresso and milk (I prefer the coconut milk, it gives a little different taste), it has a little hint of sweetness but it seems the espresso is always burnt when I order one here so the smoothness is taken away and it just tastes like a burnt cup of disgusting. But I do Choke it down because I need that caffiene. I have decided I will not be ordering this particular drink from them. \n\nOverall they have good service, the wait is longer here than in other starbucks I feel, but it is convenient to be able to stop and get coffee here rather than make an extra stop on the way to work. Now if they could just make the flat white correctly.", "aspect_word": "Starbucks, coffee, syrup, espresso, milk, smoothness, cup, drink, service, wait", "sentiment": "neu, neu, neg, neu, neu, neg, neg, neg, neu, pos, neg, neu", "sentiment_score": "0.4864, 0.7472, 0.4789, 0.3696, 0.3040, 0.3598, 0.2814, 0.3113, 0.7525, 0.6611, 0.5454, 0.7018", "emotion": "joy, joy, neutral, disgust, neutral, neutral, joy, neutral, neutral" }, { "review_id": "2NMWEfepfDwSNz0C7__2_w", "business_id": "CvmsZ1mIMJpJggs5AvVogA", "user_id": "QawVQmRKYiVsq3DuDAzAlw", "date": "2013-12-20 02:52:57", "stars": 5.0, "text": "I stopped in just 15 minutes after sending some photos in to be printed. Although she was very busy, Amanda had my photos done within 5 minutes after I asked about them. She was also helping customers who were using the do-it-yourself kiosks and seemed to do so in a very friendly manner. Thanks, Amanda!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, joy, joy" }, { "review_id": "JduPIQVna45oGx9Kgaio7Q", "business_id": "jVNdNPCkuqGYXqsfmxKZdw", "user_id": "9i7eGvYWtpHd7HCM8L_J3g", "date": "2018-07-23 05:29:14", "stars": 1.0, "text": "Wow let me just start off with I am very disappointed with their customer service and also the way they serve food we came to have some burgers and nuggets I ordered through the \ndrive-thru we received chicken fries instead of nuggets when I went back to complain that we had received the wrong order there was no apology from the manager quickly they gave us 10 piece chicken nuggets & they were cold & and stale! Ugh went back and complained again this time asked for my money back never once did the manager apologized she didn't even make eye contact very cold n rude I almost felt like asking her would u eat this food?! Idk they suck at this location! They earn a BIG fat F for FAIL", "aspect_word": "customer, service, burgers, manager, nuggets, food", "sentiment": "neg, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.5871, 0.4180, 0.6030, 0.8234, 0.3209, 0.8721, 0.3987", "emotion": "surprise" }, { "review_id": "yJLmjpkqjjZ6kVQvU6VrUQ", "business_id": "m9MVR81RpiI4G8BY8ssWWg", "user_id": "y02iMPi08yikRSwAXv5xdw", "date": "2021-05-21 20:09:42", "stars": 4.0, "text": "Called ahead for two sandwiches to take for golf game in Yardley. Sandwiches were on time and packed nicely. Food was fresh and delicious...even better than other WAWa locations as tuna was not runny for example, although now that I think about it, bacon was not cooked enough and not crispy. Even had to pull most of it off my sandwich. Hmmm. Need too have crispy bacon...not undercooked and raw. Staff was friendly enough and fast. Parking is scary as someone else mentioned. I parked in the back lot as I was kind enough to let an on coming car go ahead of me and they took the last spot in front. What is that saying...?... no good deed...? Oh well. This WAWA does not have gas...just FYI. Still it is great to have it in Yardley borough.", "aspect_word": "sandwiches, Sandwiches, Food, tuna, bacon, sandwich, Staff, Parking, gas", "sentiment": "neu, pos, pos, neg, neg, neu, neg, pos, neg, neg", "sentiment_score": "0.7607, 0.4876, 0.8134, 0.5765, 0.6670, 0.6713, 0.4522, 0.5716, 0.5788, 0.3949", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, joy, fear, surprise, surprise, neutral, neutral, surprise, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "AIqDnml-36_BFefsxYQOSw", "business_id": "6g2-9mUquEDYw8y9KHJTzg", "user_id": "O4d6h4hDaVYJxVAocTplqA", "date": "2017-03-11 14:33:10", "stars": 1.0, "text": "Horrible experience at this McDonalds inside the Indianapolis International\nAirport. First...it's dirty. At 8:15 am on a Saturday, floors were dirty, kitchen was cluttered, napkin holders were empty. The lady in front of me had the app on her phone with a free specialty coffee due, the cashier clearly didn't have any idea what she was saying. He rang up the meal including the mocha frappe...so it took forever for her to get him to understand and then get someone to give her a refund - his English was spotty, at best...and he was the only cashier...and didn't know how to do a refund! I gave my order and paid with a large bill...he gave me the receipt and recited the correct change; but when he counted the change back to me, he shorted me $4. He actually said the correct amount and then counted out the incorrect amount as he handed me the money. I corrected him and he said \"so sorry.\" And gave me the $4 he owed me. The drinks were warm and flat - right out of the machine. I returned them and they were the same the second time. The food had a metallic taste as though it had been sitting in a warmer for hours on a metal tray. Never EVER again.", "aspect_word": "floors, kitchen, napkin holders, lady, coffee, cashier, meal, frappe, English, bill, drinks, machine, food, taste, tray", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neu, neu, neg, neg, neg, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.6720, 0.8186, 0.4417, 0.5275, 0.3519, 0.7205, 0.3487, 0.8174, 0.3332, 0.4695, 0.5797, 0.3886, 0.3610, 0.5490, 0.3584, 0.7229, 0.5417, 0.4415", "emotion": "fear, neutral, neutral, neutral, disgust, sadness, surprise, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "WfWgVbT0cwVaW_PDK0b0sQ", "business_id": "0iKAHstsxb3AUNTp6wt1xQ", "user_id": "J-xm5Q9zQhMoiswHIoBtvQ", "date": "2022-01-09 00:44:41", "stars": 4.0, "text": "I was happy to know this Culver's was going to be closer to my house than the other Greenwood location on 135. \n\nAs Culver's go, they are consistent in quality and content. \nI usually get anything chicken, but the burgers are great too. I am not a fish eater, but I hear the fish sandwich is highly praised. \nThe other basic and popular sides are good such as the fries and onion rings. \n\nOne of the few items on the vast menu I basically have not tried is the cheese curds. I will make sure to try them sometime soon.\n\nFor a fast food restaurant, they are well rounded and the quality is in the upper level.", "aspect_word": "burgers, fish sandwich, sides, fries, onion, rings, menu, cheese, curds", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neg, neu", "sentiment_score": "0.7990, 0.5442, 0.5892, 0.5927, 0.3868, 0.3961, 0.6873, 0.3406, 0.3303", "emotion": "joy, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "4jMipzEMYH7-v-4QDSs0NQ", "business_id": "ICSLQrp1gPPNGkwUeUAAtg", "user_id": "WHuuz1Xm8zkrUl8fAd31Eg", "date": "2019-09-13 00:31:15", "stars": 3.0, "text": "This was going to start out as a one star review, however the management took care of my problem so friendly and so nice, that I bumped it up to stars.\n\nI went through the drive-through earlier and checked in. I got a Chalupa supreme and a double wrap crunch supreme. I drove off after spending almost $10 on two items. I took a bite of the Chalupa and it seemed extremely short on meat. So I decided to check the double crunch wrap and sure enough as you could see in the picture, there is almost no meat in it.\n\nNo I drove back to Taco Bell through the Reno air races traffic, that was bad on its own. And when I brought the food in and showed it to the lady she explained to me that there's one scoop of meat in the meal, and I showed her what was inside. Mostly sauce almost no meat. And she was very friendly and offered to remake it or to give my money back. She apologized about 34 times. Was very polite and did not have any negative attitude at all.\n\nIf this is standard fare, Taco Bell needs to consider actually putting some meat in a item that cost five dollars. For almost $10, you would expect more than just a couple of tablespoons of ground hamburger meat.\n\nI will give them another try, as I've had good success at this place as well as I do like the flavors of their menu items.", "aspect_word": "management, Chalupa, meat, wrap, food, meal, sauce, attitude, fare, Taco, hamburger meat, flavors, menu items", "sentiment": "pos, neu, neg, neu, neg, neu, neu, neu, neg, neg, neg, neg, neu, neu, neu, pos, neu", "sentiment_score": "0.7826, 0.4053, 0.5515, 0.2573, 0.5466, 0.7570, 0.3866, 0.8433, 0.4032, 0.4043, 0.4382, 0.3937, 0.3906, 0.4023, 0.3938, 0.4163, 0.5244", "emotion": "neutral, neutral, neutral, disgust, neutral, disgust, neutral, neutral, joy, sadness, neutral, neutral, neutral, joy, neutral" }, { "review_id": "0eW_Nd0tvwx1AoTQNXuGAw", "business_id": "EN9FvM9ATwgjzO6PubLjKw", "user_id": "EYByq2_hEjTwlIZZgleIkQ", "date": "2016-06-02 01:49:20", "stars": 5.0, "text": "My husband loves this place. He likes it better than Sport Clips. They're quick, give him a great cut, and the prices are fair. They also offer a military discount. Salon is clean, and staff is friendly. They also give you coupons when you come in for your next visit. Overall, a very positive experience for him each time he goes.", "aspect_word": "place, cut, prices, Salon, staff", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.4700, 0.5608, 0.7636, 0.5113, 0.7990", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "m9D40Aqnr-x1mgNEhB-kmA", "business_id": "kLLbQd_TYH4B2Y8_VOGikw", "user_id": "nZSm1q_cnWNDX9lpjE6mTw", "date": "2021-07-30 12:49:29", "stars": 1.0, "text": "This location is horrible, even with the knowledge that every business is short staffed, just still, long wait, wrong food, not charged correctly and cashier was so confused I just said, ok whatever, not worth it. Will not stop at this location again for any reason. Couldn't find anything to write that is positive about this experience.", "aspect_word": "location, wait, food, cashier", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6555, 0.7995, 0.7873, 0.8289, 0.5434", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "MJgF_xOgtrWBHWjHahEeDw", "business_id": "mI3d2h5I2rbzRmBjAcD-8A", "user_id": "9Hhnq_0cfvKz3jAc4Nauzw", "date": "2018-03-31 20:58:53", "stars": 1.0, "text": "I don't know what is wrong with the people that work at McDonald's. Put in an order for a large french fries and I got half of a container. What a rip off. Don't go to this McDonald's. They take your money but don't give you what you pay for. I weighed them at 4oz. That means they are getting over $12 a pound for fries. After I got home and called them the manager didn't give two hoots. This place is going to go out of business. After people get pissed off a few times they will never go back there's a BurgerKing a few blocks away that's where I'm going to go from now on. The people here make you feel they are doing you a favor. No customers equal no more business. Do they even check these reviews?", "aspect_word": "french fries, container, fries, manager, BurgerKing", "sentiment": "neu, neu, neu, neg, neu", "sentiment_score": "0.4500, 0.4752, 0.7061, 0.8721, 0.4795", "emotion": "surprise, neutral, anger, anger, neutral, neutral, anger, sadness" }, { "review_id": "Ou2sfoXJ4frLtn188RpkQw", "business_id": "S-O5ht3Z52FZiVoOhl9BRA", "user_id": "Sf3LGHUsHr5ZocB5b2TdNA", "date": "2009-03-14 15:50:15", "stars": 4.0, "text": "Guilty pleasure - Wawa hot dog w/soda when I can't get to a decent dog place.\n\nA few years ago I was at the Wawa headquarters in Wawa, PA. Its the only boardroom I have been to that is within 100 yrds of a working dairy farm.\n\nTheir cafeteria has free drinks and snacks that are typically available at Wawa.", "aspect_word": "dog, soda, cafeteria, drinks, snacks", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.3569, 0.3428, 0.4154, 0.4200, 0.4093", "emotion": "neutral, neutral, neutral" }, { "review_id": "kGFNqXMBLiu1gb_a7UqLzQ", "business_id": "9zHVOLgH2rvXK51Y65THIA", "user_id": "p4dqW1Ma8f5HsUhGGckVrg", "date": "2021-02-04 20:33:10", "stars": 1.0, "text": "Ordered by phone for curbside pickup. Paid with credit card. They said be there in 15-20 minutes and pizza will be ready. I arrived at Domino's Pizza in 15 minutes and parked right in front of the window. They looked directly at me. I waited additional 15 minutes. People came and went with their pizza. Delivery people left in their cars with pizza. Finally, after 35 minutes, I got out of my car, went to the door and waved to get attention for someone to come out. The door is locked and they do not offer dine-in service or counter service due to Covid-19. When the manager Josh came to the door, I told him that I had been waiting for a pizza ordered and paid for over 30 minutes ago. Where is it? He went back inside looked around, then came out and told me he had no record of the order. Then, he said \"I see we forgot to make it.\" and \"They are just now stretching the dough, ...it will be an additional 20 minutes.\" This was outrageous. I asked for a refund, which I cheerfully received. What a waste of time. I will never go to Domino's again and I will tell everyone I know to stay away from this Domino's location.", "aspect_word": "pizza, Delivery, counter, manager, dough, refund", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.6957, 0.7405, 0.4429, 0.7335, 0.3729, 0.7012, 0.8023, 0.3807, 0.4486", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, fear, neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral, anger, joy, neutral, neutral" }, { "review_id": "Nc8RmwxYvwpu8zudv2f8lQ", "business_id": "K_WZrMHAjqZ5DThAw4ZKMQ", "user_id": "bd1YNjJfENcrRDy6Gq_APA", "date": "2015-10-31 02:27:53", "stars": 5.0, "text": "This is by far the absolute best Taco Bell location I have ever been to. my friends and I always come super late at night and the workers are generally always pretty pleasant to us even though we're there late! This location has fast service and I haven't ever had anything burnt here! This Taco Bell will always hold a place in my heart.", "aspect_word": "Taco, workers, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.5603, 0.7799, 0.7277", "emotion": "joy, neutral" }, { "review_id": "xuFCCzA_ujN8qD6ZGiKvdQ", "business_id": "M1hMDpg-t8wLJ8GlQFVYqw", "user_id": "ICjYei4n8tUaH5Wd1SzYtA", "date": "2018-04-06 05:37:34", "stars": 5.0, "text": "I was in the process of selling my personal car and the buyer wanted to have it inspected by Firestone. The inspection was only $10 so it's a good idea to have this done at least once a year. I always keep up with the recommended service on my cars so I was a bit dubious when Firestone found about $2,200 worth of needed repairs. I took the car to my mechanics and they verified all Firestone's findings. I had them fix everything and returned for round two at this Firestone with the same buyer. Although we had set up an appointment time the shop was backed up with clients and we were told it would take over two hours before they could get to us. Once the shop foreman found out that we were just there for a follow up inspection he kindly took the car in immediately and verified all the required repairs had been made within a mere ten minutes. So, that proved to me that they make honest, accurate and thorough assessments/inspections. None of those problems had been noticed by other mechanics. And I deeply appreciate the two hour wait they spared us. Sold the car right after that.", "aspect_word": "service, mechanics, wait", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.4232, 0.3716, 0.5345, 0.3580", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "DOcFbsJbet_WGm4XqMeoKA", "business_id": "C9C-JQOdb5iywv7MzBiUVw", "user_id": "rZg5xWm--gdr6LiHoqe_AA", "date": "2019-01-22 03:56:49", "stars": 5.0, "text": "I like this location as it's not on a busy corner like most Starbucks! The space is very small so if there is a lot of orders- there is very little space to stand and wait for your order but I like that I can walk underground from my building to get here.\nThe staff knows my order and are always very friendly! I would not recommend having a meeting or working from here- there is literally 3 chairs in the window seat! But I'm a nice day you can enjoy your coffee in the large plaza outside and soak up some sun!", "aspect_word": "space, staff, chairs, seat, coffee", "sentiment": "neg, pos, neu, neu, pos", "sentiment_score": "0.7001, 0.7745, 0.3889, 0.3188, 0.4314", "emotion": "joy, joy" }, { "review_id": "br0xHmpt80rKusFP2nJfFA", "business_id": "rKaQZ1fmEafGZL-xhEdrtw", "user_id": "qCQqgifjCgJ-vlKdm7NU2w", "date": "2019-10-01 22:04:01", "stars": 1.0, "text": "Wish it could be a minus star. Still waiting for Rx called in by my doctor Sept 20, it's now Oct 1. So many stories from pharmacy staff: doc never called; doc called in wrong one; no, doc never DID call; yes, she did, oh wait -- insurance will ok it in 2 weeks (HUH??); staff repeated one Rx name and then another on another call: they were awfully confused. The pharmacist was furious when I said they're either liars or incompetent, perhaps both. She promised to call my doctor immediately to straighten this out. No, she didn't. Not the first time CVS messed up an Rx, just the worst one.\nJust switched to the new Rite Aid in Medford, I TRULY hope it's better.", "aspect_word": "staff, pharmacist", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4978, 0.8192, 0.7896, 0.5858", "emotion": "sadness, neutral, surprise, anger, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "vyjBaR9hjWIskICOA0_TRg", "business_id": "vaDZQ6YrhHkWsJFFSD-TSQ", "user_id": "2SvS4PGNFIsZ5zxNLXNtTw", "date": "2015-12-13 15:39:46", "stars": 5.0, "text": "Panda express to the rescue. I originally ordered from another place but was told it would be a 2 hour wait. I came to your location, which was really busy. The staff was efficient and friendly while still keeping everything moving right along. Even when having to wait for more food when an item was low or out the staff communicated wait times. The food was delicious. Should've just come here in the first place.", "aspect_word": "wait, staff, food", "sentiment": "neg, pos, neu, neg, neg, pos", "sentiment_score": "0.4621, 0.8139, 0.7066, 0.6525, 0.5402, 0.8555", "emotion": "neutral, sadness, surprise, joy, joy, neutral" }, { "review_id": "CSi7YqkSm0ayatY0lgd-_A", "business_id": "oMwgGoawoMEqvgcy2FKVug", "user_id": "YL6iQMKTn9c5zDpV82M3kQ", "date": "2021-06-03 19:26:35", "stars": 1.0, "text": "Last two times we've been there (drive -thru), we've been instructed to \"go to the 3rd window\". In other words, your order isn't ready. I get it, things happen. Our wait at said 3rd window was about 5 mins each time, but surprise! The order STILL wasn't complete! Had To be honest, the majority of the staff has only a passing knowledge of the English language, and I think that is the issue. Won't be back. Other McDonald's locations just a few minutes away.", "aspect_word": "wait, staff, English, McDonald", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.6295, 0.8487, 0.4463, 0.4534", "emotion": "neutral, surprise, sadness, neutral" }, { "review_id": "Ai8QKhrGnNOO46ZdsuVS8A", "business_id": "bT-YK_qvFWdE1-DHugSiFw", "user_id": "1CZ5ZRiXHqLrg9pT6tknRw", "date": "2016-09-08 01:00:12", "stars": 1.0, "text": "Well....this was painful to say the least. Waitress messes up order. I ask for buffalo chicken strips and smothered cheese fries. She brings out a chicken strip dinner and garlic toast, with buffalo sauce on the side. I explain what it was I wanted, she acted like I'd told her wrong. They drop more food to complete order, fries come back cold. Gives me my ticket fully charging me for both, for a screw up, over 25 minutes of wasted time, and cold fries??? I thought, is this really happening to me right now. Stay away from incompetence.", "aspect_word": "Waitress, buffalo chicken strips, fries, chicken strip dinner, garlic toast, buffalo sauce, food", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.8795, 0.6805, 0.5088, 0.4601, 0.5396, 0.5480, 0.5280, 0.5122, 0.4516, 0.7172", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "QU2t_s96z0OYPJfA5qjvbw", "business_id": "YCdP9v_niXW9PAKzRp5K6Q", "user_id": "MYbraMGFYTtt9sI0MF3hrQ", "date": "2014-12-21 18:56:21", "stars": 5.0, "text": "Have you ever wondered if a car repair shop exists where they won't attempt to sell you something you don't need or where you won't feel slimy after leaving? \n\nI can say I've found ONE location where this is a reality!!!\n\nI've purchased 2 new sets of tires from this specific location and I have NO plans of EVER going anywhere else! \n\nWhy? \nAmazing customer service. \nFantastic prices. (this last visit I ended up with tires having 15k more tread life at $200 less than what Firestone quoted as the \"best\" they can do)\nThey don't over sell and will work with you to get the best tires within your budget\nSales people hold the door for you!\nThe sales people are honest and under promise/over deliver! \nBoth times I truly felt like they were on my team when talking about tire/price/value... they kept MY best interest in mind. \n\nIn a sea of slimy shady auto shops, Discount Tire off Bakers Bridge is an Oasis of joy and Peace of mind... Truly amazing!\n\nThe location is off Mallory Lane and Bakers Bridge in Cool Springs. They are located next to a Firestone and NTB with Costco directly across the street from them.", "aspect_word": "customer, service, prices, sales, price, value", "sentiment": "pos, pos, pos, pos, neg, neu", "sentiment_score": "0.6154, 0.3977, 0.5306, 0.4516, 0.3383, 0.2661", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "Jmc8ddJHOeNLW0syTjLexw", "business_id": "HDQGViGXTflhNta6Da1eZw", "user_id": "n4UvXXNIJuJKQPrim5ie5g", "date": "2019-02-22 01:12:11", "stars": 1.0, "text": "Yet again subway, you disappoint me. I thought maybe I would have a better experience at a different location but this one is just as bad as the 86th street( next to Jc penny's ) and Indiana ave. Not only was Indian woman rude to the elderly that was in front of me, but she was rude to my mother as well. Then I when it came time to pay, she overcharged me, ( I believe she was trying to overcharge my mother) for my mother foot long; for 2 6\" sandwiches ( all tuna by the way) and then charged me for my sandwich. I don't know what's going on with subway but they really need to hire better people. I typically let a lot go, but being rude toward the elderly is something I don't tolerate. Respect isn't that hard", "aspect_word": "subway, sandwiches, sandwich", "sentiment": "neg, neu, neu", "sentiment_score": "0.4817, 0.6416, 0.7942", "emotion": "sadness, sadness, anger, surprise, anger, neutral" }, { "review_id": "wXzP6vtzcmuIoVfjEt-Kog", "business_id": "gcQSAQIx-KQOdf5E8HF6Lw", "user_id": "i8u3jF9NXpWB5yUTcwmlZA", "date": "2013-11-02 19:06:59", "stars": 1.0, "text": "This was the worst cup of iced coffee I've ever had. I ordered a vanilla iced coffee with cream; what I got was cream with a splash of coffee. I couldn't taste the coffee at all. I went back up to the counter to request they add in more coffee because it tasted like straight up cream. The girl behind the counter gave me a nasty look and added in another splash of coffee, which made no difference. Definitely will not be returning to this location.", "aspect_word": "cup, iced, coffee, iced coffee, cream, counter, girl", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.5214, 0.3915, 0.3666, 0.3914, 0.3219, 0.3583, 0.4065, 0.5416, 0.4204, 0.7309, 0.4302, 0.3092", "emotion": "disgust, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "bGZe-k9A_7der92wgsXfJw", "business_id": "fFlLNREovzNEzaVmTbyhUw", "user_id": "E9p1oCKxM3Zlnd_aKF9HIQ", "date": "2012-01-13 21:49:01", "stars": 2.0, "text": "We called ahead so our would be ready on our way home. When I grabbed the pizza they had made it wrong and had to re-do it. Not a great thing when you have a tired baby. Anyway, they did give us some free drinks and bread sticks. Pizza was average at best for the price.", "aspect_word": "pizza, drinks, sticks, Pizza, price", "sentiment": "neg, neu, neu, neg, neg", "sentiment_score": "0.5211, 0.5066, 0.3887, 0.3098, 0.5573", "emotion": "neutral, sadness, neutral, neutral" }, { "review_id": "VShTXkbwwA0NwAYcuwzIiA", "business_id": "3USsaqu_Dm2NeAJoW6r6_w", "user_id": "R7NM7vIyUfSTXvMsw7jNTA", "date": "2021-11-16 22:19:13", "stars": 3.0, "text": "I was in the area and since I haven't been to a Taco Bell I might as well try breakfast. \nSo a steak breakfast burrito. \n\nNot bad, could have been more steak. They fill it and put it in a panini machine that flattens and cooks. It was a fair size and enough for a quick bite. \nProb won't do it twice.", "aspect_word": "breakfast, steak breakfast burrito, steak, panini", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.5388, 0.4376, 0.4076, 0.4726", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "3EnaS5kQDf6giQmIpuEhQA", "business_id": "y5nl-lRDlphGQ9XiwDNmtg", "user_id": "ZBfdJlnH8jusi9kBJDSAuw", "date": "2019-03-31 00:44:16", "stars": 5.0, "text": "I had not been to Outbacks in quite a long time. However, my husband \nand I went with two friends of ours. We had a very enjoyable dinner\nexcept that the waiter made an error and my husband got the 7 oz. rather\nthen the ten ounce. After mentioning this a manager came over immediately and made sure that we did not get overcharged.\n She also offered us a complimentary desert. That was over and above\nanything that I expected. We were very pleased at their customer service.\n In addition the waiter was very personable and pleasant. I left with \na good impression and a good meal. Good job Outbacks!", "aspect_word": "dinner, waiter, manager, desert, customer service, meal", "sentiment": "pos, neg, neg, pos, pos, pos, pos", "sentiment_score": "0.7827, 0.9142, 0.4511, 0.3645, 0.5392, 0.8554, 0.8076", "emotion": "neutral, joy, neutral, neutral, neutral, surprise, joy, joy, joy, joy" }, { "review_id": "UqFx_q3e8ufWQfXVDfy4hA", "business_id": "YaLZlatMJU_eXurZXtihHQ", "user_id": "C5o9ExpOCNp3gQBW73qg6Q", "date": "2015-07-18 12:32:39", "stars": 1.0, "text": "I stop at a dunkin donuts 5 days a week so I know the good from the bad. This is near the bottom. I order a bagel every single time I go to DD. They must only bake on one day because they are super stale every other day. And they constantly mix up the regular hot chocolate with the caramel. Lastly try to get them to refund you your money after they mess up, good luck.", "aspect_word": "dunkin, donuts, bagel, chocolate, caramel", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.4915, 0.4154, 0.5146, 0.4535, 0.3446", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "K7JkJVpI2kKxt3JOr3kWgQ", "business_id": "VwoP7WAOamrJqVI0tfLJMg", "user_id": "ErsH-0RvTGFHtOJqbGz94Q", "date": "2015-12-10 18:07:41", "stars": 1.0, "text": "The chicken is the only reason why I come here, other than that the customer service is horrible. Don't dine in or you'll regret it and never ask for a soda beverage because they are always out or it's flat. Drive through seems to be the safe choice here and carry cash just in case their credit/debit machine is out. Good luck!", "aspect_word": "chicken, customer, service, soda beverage", "sentiment": "pos, neg, neg, neu", "sentiment_score": "0.4103, 0.8801, 0.6082, 0.6108", "emotion": "disgust, neutral, joy" }, { "review_id": "LIwvV8KOnOPnvtPrkUZTjg", "business_id": "QIuFl78juegJNt_WBlDmMw", "user_id": "iam-5yK-hraqwHxv2Sllhw", "date": "2014-08-10 21:07:22", "stars": 1.0, "text": "Jackie in the vision center is incredibly rude. I went in twice and stood for 10 mins each time without any acknowledgement. I could see she was the only person working, but she literally walked around me without even saying hello. When I said \"Excuse me..* she said \"I'm in the middle of something right now.\" \n\nI can't say I'm surprised at the service, but I only needed an adjustment and maybe an acknowledgment.", "aspect_word": "Jackie, service", "sentiment": "neg, neg", "sentiment_score": "0.7254, 0.6658", "emotion": "anger, anger, surprise, neutral, surprise, neutral" }, { "review_id": "lYRrbkKFi82BzbpT8KpZOQ", "business_id": "gmIsg3Ei9uHvFilxi8ohiw", "user_id": "a0DnfD31lNdiBTY2-YBBFA", "date": "2018-06-19 21:38:47", "stars": 5.0, "text": "Have been using this store for post office box and sending packages for a few years now xabd have always found them dependable and friendly to work with. Very friendly owner and staff have always been helpful and and do anything to work with customers. A couple of years ago left city and closed account, they were extremely helpful in shipping belongings out of state. About 6 months later when decided to return I contacted them about opening another account in order to fill out mail forwarding form at post office. I asked for invoice so I could mail check but was given my new box number and told to just come in and pay we when I returned weeks later. Have seen interaction often with other customers and always pleasent and helpful.", "aspect_word": "owner, staff", "sentiment": "pos, pos", "sentiment_score": "0.8079, 0.8393", "emotion": "neutral, joy, neutral, sadness, joy, neutral" }, { "review_id": "qzQQZJ_XqJ4_Rww-O59b-g", "business_id": "Vty-ts7_5wY_yELxauZTtA", "user_id": "0g-o3kQ-VihnlNQtkWxFfg", "date": "2021-12-19 21:57:48", "stars": 5.0, "text": "I am home from medical school for about a month.. I wanted a membership for just a month so I can get myself back into working out without fearing those one year contracts. I spoke with Rafael from here today, and he sold me on the Black Card membership because I am also going to be away on vacation for a week. I worked out today, which was so nice to get back! And they even have very nice massage chairs and a hydro-massage chair for Black Card members to use to help after a work out! Across the board, I am very happy with this gym. Thank you again, Rafael!", "aspect_word": "massage chairs, massage chair", "sentiment": "pos, neu", "sentiment_score": "0.4204, 0.3066", "emotion": "sadness, neutral, fear, neutral, joy, joy" }, { "review_id": "llAbkJF_5OTsddulziBGwg", "business_id": "PfPdwUAfH2JSQdB3zpaQnA", "user_id": "gB7buT5SEk9BDtsAEiCBFw", "date": "2018-02-22 05:01:39", "stars": 5.0, "text": "Planet Fitness isn't the nicest gym option out of them all, but for a cheap gym that offers all of the necessities, it's great! It's a bummer that they don't have free weights besides dumbbells (I would prefer free weights over a smith machine), but that is not worth any extra $20+ a month at other gyms. \n\n\"Judgment free\" is bs. The whole deal with the \"lunk alarm\" (though it's never actually used), not slamming weights down (which sometimes might happen on accident if you try to push yourself!), etc. ruins the idea of judgment free. But overall, it is a pretty comfortable gym.\n\nThe West Chester location specifically is one of my favorites. They have the 360 room, which I have not seen at any other locations I have been to. This room is super handy -- it contains kettlebells, battle ropes, platforms, TRX, and a lot of free space for any other exercises you might want to do. It's kind of like a miscellaneous room. I also really like the stretching area, which is very spacious. This location is really great and has all of the resources I need. Other gyms might have nicer and more luxurious amenities, but that doesn't mean that this one is bad. It's perfect for someone who is on a budget or has no need for those fancy additions.", "aspect_word": "location, amenities", "sentiment": "pos, pos", "sentiment_score": "0.4817, 0.6344", "emotion": "joy, neutral, fear, joy, joy, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "0oM7V8wTeLAS-y96V2UPYA", "business_id": "2c4z-PvJY4RvPCDxaUsfpg", "user_id": "6ZNnGHBEk2ZZctdC0fX8vw", "date": "2013-09-02 02:07:55", "stars": 3.0, "text": "It's your average Dominos. My only complaint is that the wings barley had any chicken on them. It was 95% fat! Gross!!!!!! Delivery was slow. We ordered online, so we were Able to track our order. There was about a 20 minute interval in between getting our food and the tracker being out for delivery.", "aspect_word": "wings, chicken, Delivery, food, delivery", "sentiment": "neg, neg, neg, neu, neu", "sentiment_score": "0.5324, 0.5841, 0.7944, 0.7783, 0.4849", "emotion": "neutral, surprise, neutral, neutral, neutral" }, { "review_id": "M0punvV6mrn4PolmlkMEAw", "business_id": "QVE3HLrEsRfMmOBvFJcExg", "user_id": "zeLhHmkyl5kABN-7pPIm8g", "date": "2011-07-10 18:19:04", "stars": 2.0, "text": "This store used to be better. The staff isn't as friendly anymore and it's food prepared better. The cleanliness of the store is in question to me since on this visit a roach came from under the kitchen door into the dining area. I alerted the manager on duty and promptly left.", "aspect_word": "staff, food, kitchen, dining, manager", "sentiment": "neg, pos, neu, neu, neg", "sentiment_score": "0.8323, 0.6153, 0.5026, 0.7497, 0.5708", "emotion": "neutral, neutral, disgust, neutral, neutral" }, { "review_id": "rBjow7hHwtm_1NsIbKsVRQ", "business_id": "YuD-J4q5lKFzLZveO426qA", "user_id": "WSF8z7tHlOOawLFiaLsLrQ", "date": "2011-04-13 17:55:37", "stars": 1.0, "text": "There are a lot of oil change options out there, even a lot of Jiffy Lubes to choose from. Choose someone else from this place. \n\nManager tried strongly to upsell me, and when I declined he became visibly angry. I was told they would give me a call when my car was done (I was just waiting across the street at the McDonalds). After waiting an hour I finally wandered back to see what was going on. The same manager said they don't make calls to tell you your car is done (well then why did you say you would? I would have waiting in the store. And you can still call me to upsell, but not to tell me the car is done?). I waited over half an hour extra for no reason. \n\nWhen it came time to pay, they tried to charge me more than their outside advertised special, and the manager was abrupt and unhelpful. I got back to my car to see they had left the headlights on, presumably that whole time I was waiting (and it was the day time)! What the heck is going on with this place?", "aspect_word": "Manager, manager, headlights, waiting", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.7879, 0.8944, 0.8842, 0.2282, 0.3741", "emotion": "neutral, neutral, anger, neutral, surprise, neutral, anger, surprise" }, { "review_id": "GA2igEgJpiEr9e9FmPqwng", "business_id": "1E0H5bHRDvUyeToiffQV7w", "user_id": "PPECP-Ku7P8vqdA4QPKucQ", "date": "2011-05-03 22:13:23", "stars": 1.0, "text": "I don't even need to go into much details of why this place sucked. Horrible chicken fingers is enough to turn anyone away. But I had more fun cutting up my hand with the steak knife then eating the food.\n\nLong long wait. I will give credit to my waitress, who although I don't remember her name, was nice in keeping us entertained.\n\nApplebee's is a simple, nothing special, place. A 3 star-er. When a place screws that up, yikes.", "aspect_word": "chicken, steak knife, food, wait, waitress", "sentiment": "neg, neu, neu, neg, neg", "sentiment_score": "0.8299, 0.4403, 0.7820, 0.7326, 0.4680", "emotion": "disgust, fear, neutral, joy, neutral, surprise, neutral" }, { "review_id": "o3fwvrEBPr-PPiFBtE1ohw", "business_id": "aq26RY75PlTNsviW6wUC9A", "user_id": "ElEUh1-Ux6npfDs56sGPSw", "date": "2017-11-12 05:52:19", "stars": 5.0, "text": "My partner-in-dine and I have been to Hooters Tucson quite a few times now and we've had outstanding service and excellent food every time. We always start our meal with Beer Cheese and Pretzels. The pretzels are always hot and soft, the cheese sauce sinfully creamy. After whetting our appetite, I set my sights on the 10-piece Original Style Wings. My favorite sauces are Honey Chipotle, Spicy Habanero and General Tso's. My partner-in-dine worships the Daytona-style wings. But the créme de la créme of the whole Hooters dining experience is the enthusiastic and courteous service we've always gotten from our server Angel. We have our lucky stars to thank for getting her as our server 3 times! She always displays consistency in her effervescence and attentiveness. We'll be back again (and again) knowing that we'll always get sumptuous food and groovy service.", "aspect_word": "service, food, meal, Beer, Cheese, Pretzels, pretzels, cheese sauce, Wings, sauces, Chipotle, Habanero, wings, server", "sentiment": "pos, pos, neu, neu, pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.8988, 0.8952, 0.7428, 0.4367, 0.3782, 0.3662, 0.4479, 0.6307, 0.3507, 0.7052, 0.3335, 0.3332, 0.2871, 0.8442, 0.5020, 0.5136, 0.6397, 0.7154", "emotion": "joy, neutral, joy, neutral, neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "1ia1jd0PWhY_RdXB7Arcsg", "business_id": "JVuOGhY50AwxIRl7Bf4btg", "user_id": "T4lfh7nS7y_JCkZ0uFNDwQ", "date": "2015-09-27 07:53:42", "stars": 4.0, "text": "What more can you ask from a food joint? Good food, great prices, selections to appease most cravings and personalized service. This location, like most that I have had the craving to dine in, offered all of it! Cassie was our server and her friendly smile, coupled with her willingness to share her thoughts about the menu helped to make my experience memorable. I got the hash with all of the fixin's and that hit the spot! Everyone knows those midnight cravings need to be fulfilled with something hearty and flavorful. I must send Kudos to the cook! I really enjoyed my meal, along with the warm, amiable service from Cassie. Upon settling the check I kinda wanted to stay and chat more...but I plan on visiting again. Soon. YOU should too! \n\nPS. I got to sample their apple pie waffle...that is on the menu for my next visit! Imagine a waffle that tastes like an Dutch Apple pie. No need for syrup...what an experience.", "aspect_word": "food, prices, service, server, menu, hash, fixin, cook, meal, pie waffle, waffle, Dutch Apple pie, syrup", "sentiment": "pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, neu, neu, pos, neu, neu", "sentiment_score": "0.8693, 0.8775, 0.9045, 0.7444, 0.4788, 0.3203, 0.2804, 0.6930, 0.5390, 0.8895, 0.3971, 0.8012, 0.2944, 0.3695, 0.2803", "emotion": "neutral, joy, joy, joy, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "IqV8g73ghdcla53zzeYiEw", "business_id": "dHYGLQkSxp8nFyzydmgeVw", "user_id": "qT1-N9hjbyjMW4Mvq4uU4w", "date": "2020-05-09 21:19:36", "stars": 5.0, "text": "Slowly but surely I'm going back into a normal routine. And part of that normal routine sometimes involves a drive thru for coffee instead of a scale, grinder, and French press. \n\nThis Starbucks location has been closed for about a month due to the pandemic and prior to this it was probably my favorite local 'Bucks. So I'm glad to have made a return today. The baristas are generally very friendly and always very efficient. They do a great job keeping the drive thru moving quickly. It's particularly important that this drive thru moves fast because this parking lot is a nightmare. My coffee order was placed and received in a total of 1.5 minutes. I mean...that's impressive. The cafe is very small and so this is an in-n-out location primarily. \n\nI'm glad to see the baristas are all wearing masks right now and that they have strict procedures to maintain social distancing compliance. \n\n\nAlso super cool to find that Starbucks has extended redemption period for birthday rewards! I got to use my birthday reward to treat my husband to a ~ridiculous~ ~indulgent~ ~dessert coffee~ (iced venti caramel macchiato) weeks after my bday. \n\nThat's right, babe, you just got callllllled out. \n\n**Please note my husband is still a manly dude that mostly drinks black coffee. He appreciates the subtle nuances in beans. He is a particular connoisseur of beans from Latin American countries and his favorite way to enjoy coffee is in an aero press. But yes, he digs an iced caramel macchiato sometimes. \n\nIt's fun to feel safe going back to Starbucks again!", "aspect_word": "coffee, baristas, parking, dessert, dessert coffee, iced venti caramel macchiato, drinks, black, beans, aero press, iced, iced caramel macchiato, Starbucks", "sentiment": "neu, pos, neg, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7344, 0.5315, 0.4423, 0.6321, 0.3574, 0.2126, 0.4525, 0.4785, 0.3686, 0.5251, 0.2504, 0.2647, 0.2834, 0.2618, 0.4878, 0.2087, 0.2916, 0.2749, 0.3964", "emotion": "neutral, neutral, neutral, joy, joy, neutral, fear, joy, neutral, disgust, neutral, neutral, surprise, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "ZEIJC-Eg_Zfv9KcNhIrmeQ", "business_id": "Byo1q14KR5oBRep1MJLHXA", "user_id": "321TEtge2sT0G_2DLXILow", "date": "2010-10-06 14:01:21", "stars": 2.0, "text": "I love this Wawa and it's staff with one exception: Gizmo. She's this worker who is rude,obnoxious and vulgar. One time she was scanning a drink and it wouldn't scan because the computer she was on froze and she said \" I don't know what you want me to do about it \" another time I was paying for coffee and I was getting a quarter out so I didn't have to break a dollar- she canceled my order pushed my coffee to the side and started scanning all the people behind me, so I had to wait until she was done scanning everyone else to pay for my coffee since there was no other cashier. On two occasions she made a sandwhich that I ordered, and they both had hair. I'm not talking one piece of hair, I bit into it and I pulled ALOT of grayish blond hair out of my mouth. Another time she made a sandwhich for me, she took about 10 minutes because she stopped midway to complain about a worker she doesn't like.", "aspect_word": "staff, worker, drink, coffee, cashier", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.7321, 0.8538, 0.7527, 0.7701, 0.6859, 0.7746, 0.3568, 0.8365", "emotion": "joy, disgust, disgust, neutral, neutral" }, { "review_id": "6t4vuWM8VJvHSXEWM118bw", "business_id": "3THqdvjsEoodk6g0jJNN_g", "user_id": "ese-wkIhi2H_61DcA0-pbw", "date": "2019-01-26 01:02:22", "stars": 1.0, "text": "Had my worst restaurant experience ever here. Was treated like dirt, charged me incorrectly and then when I asked about my total the cashier said just put the card in! When I asked to see a breakdown he said again,\" just put the card in!\" Never seen anything like it. When I called the corporate number to complain about this store they were even more rude about it. Thinking about jimmy johns or a local deli from now on! Not dealing with this nonsense anymore.", "aspect_word": "restaurant, cashier", "sentiment": "neg, neg, neg", "sentiment_score": "0.7372, 0.8441, 0.4247", "emotion": "disgust, anger, anger, surprise, neutral" }, { "review_id": "fU7g8fopoz6TiczZ6HDqoQ", "business_id": "z00F0RSAGimvSU9IrTevOw", "user_id": "DwIITUd-tnklpC11aSg4kQ", "date": "2018-11-16 17:31:58", "stars": 1.0, "text": "I can't understand why it takes THREE tries to get a lunch order right. I order a 10 piece nugget classic meals, and a Big Mac extra value meals. Both with cokes. The lady hands me the bag, right away I see an apple pie is missing. I tell her about it. She fixed it. We pull away, and my daughter tells me her French fries are cold. Turn around and get fresh French fries. Get back into my car, grab my soda, and they gave me Diet Coke instead of regular Coke. Not worth the head ack!", "aspect_word": "lunch, meals, lady, pie, French fries, French, fries, soda", "sentiment": "neu, pos, pos, neg, neg, neg, pos, neu, neu", "sentiment_score": "0.8218, 0.2481, 0.2753, 0.5751, 0.3587, 0.3590, 0.3101, 0.3163, 0.6844", "emotion": "surprise, neutral, surprise, neutral, neutral, sadness" }, { "review_id": "awDviiyHdXBsd7AF-wROJA", "business_id": "2Q6itJ5JnQhuTT9h6pvw6w", "user_id": "qfEpSmCBdc6oE5eJLYEG0g", "date": "2016-06-02 19:24:41", "stars": 1.0, "text": "Worst car rentals ever I rent in my life and cars are suck and make sure while renting the cars dr give damaged cars and dr will charge in credit card. Pls make sure while renting car. Make round around the car even scratch also make a point rental agreement.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "anger, neutral, neutral, neutral" }, { "review_id": "jamsLkoYvNccGHtj8lyWew", "business_id": "B9JHS--5heTPQ149PuLLYQ", "user_id": "aulP7tGs7W1yS1fUgLug7w", "date": "2013-08-16 00:25:37", "stars": 1.0, "text": "I got sucked into ordering a Pizza from this place, when they had the 10.00 large Pizza, with unlimited toppings.\nWhat a rip off! Our Pizza had like one piece of sausage, one green pepper, and a few onions, with even less pepperoni on it!\nHow they stay in business is anyone's guess ?\nOur Pizza had the thin crust that was so overcooked it tasted like a Saltine Cracker.\nYes, we ate it, because we were all so hungry, and too embarrassed to return it.\nNever Ever Again Pizza Hut!", "aspect_word": "Pizza, toppings, sausage, pepper, pepperoni, crust", "sentiment": "neu, neu, pos, neu, neu, neg, neu, neg", "sentiment_score": "0.5990, 0.3696, 0.4056, 0.3482, 0.3893, 0.3667, 0.3089, 0.6942", "emotion": "neutral" }, { "review_id": "xjyhk37k0gEUm7lL143XJw", "business_id": "zIqUOfu08Epj8GcZNbwDOg", "user_id": "I7w_1T7WU5r8hzgyxpw5Jw", "date": "2015-02-07 23:42:52", "stars": 5.0, "text": "Pizza was here way before they said it would be. They quoted 30 mins on a Saturday night was here in 20. The pizza was SO hot we actually had to wait to eat it. The delivery guy (not sure of his name) was a sweetheart!!! The pizza was really good!! We will probably make this our new Pizza place!!!", "aspect_word": "Pizza, pizza, delivery", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.4857, 0.3619, 0.7317, 0.6242, 0.7935", "emotion": "neutral, neutral, surprise, joy" }, { "review_id": "x6JE4iIAQTiDwISIliAZ_w", "business_id": "zu1V7XhERCFA23srN_ro7g", "user_id": "PZYgXWDUuO8JnqduF9_oWA", "date": "2011-09-15 22:27:46", "stars": 3.0, "text": "I don't see much point in reviewing a chain restaurant, however I wanted to note that this is the only Panera I've been in -- ever -- that has enough power outlets for the laptop crowd. Mama is one happy girl!\n\nHowever ....\n\nHowever ... [shaking my head in a sad and dejected -- yet still attractive -- manner]\n\nWhat's up with the bathroom? The toilet paper roll thingie would only give me, like, one square at a time. I practically had to bend meself in half to look under it to find the start of the roll (which I never did find) to get the thing going again. I had to make do with toilet paper crumbs.\n\nThen the paper towel thingie was similarly hostile. What the fark, Panera? Is this some misguided, passive-aggressive attempt to go green? If so, you're just asking for a frustrated lady to bogart your napkin holders ... just sayin'.\n\nOh yeah. My salad was good. Rock on.", "aspect_word": "bathroom, toilet, roll, paper towel, lady, napkin, holders, salad", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.4007, 0.4367, 0.2836, 0.3967, 0.5180, 0.2497, 0.2796, 0.3451", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, sadness, surprise, disgust, anger, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "aS_HXneyMglchMA_6dOx8g", "business_id": "sA-jrCH-R5741DQ3LWi9Mw", "user_id": "Ttqx1mnSxxrzxqzCBDNruA", "date": "2018-10-04 22:48:35", "stars": 1.0, "text": "I enjoyed going to Starbucks any chance i get. But at this location I try to avoid it as much as possible. The staff don't seem to be train in customer service and they do not clean. The Starbucks on Market Street in Center City is so much cleaner than this place. \nThere was a coffee spill on the floor and it hasn't been clean. The counter was so wet that when they move the cups from the counter, water would spill over. Milk was left out so hopefully when i drink my frappe I don't have the runs from them leaving the milk out without a cap on it. Didn't seem to see a manger there and one of the worker almost fell cause the floor is slippery from the water and whatever's spill. So disgusted. Definitely will not be coming to this Starbucks.", "aspect_word": "staff, customer, service, coffee, counter, cups, water, Milk, manger, worker", "sentiment": "neg, neg, neg, neu, neg, neu, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.8914, 0.4669, 0.4539, 0.3898, 0.7395, 0.3989, 0.4708, 0.3729, 0.4073, 0.7503, 0.5207, 0.8076, 0.4017", "emotion": "joy, neutral, neutral, neutral, disgust, neutral, disgust, neutral" }, { "review_id": "iK14iCPTSbnbXwpGYQFPwg", "business_id": "VAeEXLbEcI9Emt9KGYq9aA", "user_id": "i_DR3vdE73nVm2GlMbGpGA", "date": "2020-11-04 14:27:39", "stars": 4.0, "text": "Been wanting try this place for a while now and I finally got a chance last weekend. \n\nObviously, things are different these days. No indoor seating and your food comes in a to-go container even if you're dining in. \n\nI ordered the bratwurst chili cheese dog and Black Abbey pale ale. The bratwurst was really good, but I definitely wasn't a fan of building my own meal. I ended up just dipping the brat in chili and then cheese. The brat had great flavor and a nice hint of spice. The tater tots were everything! \n\nI love the outdoor patio here! Very spacious and lots of plant life for that nature vibe in East Nashville. There's tons string lights hanging here, so let's assume they have an awesome nighttime dining feel. \n\nI don't make it to East Nashville that often, but the Pharmacy is a great reason to venture out.", "aspect_word": "seating, food, bratwurst, bratwurst chili cheese dog, ale, meal, chili, brat, flavor, spice, tater, outdoor patio, dining", "sentiment": "neg, neu, pos, neu, neu, pos, pos, neu, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.3782, 0.5759, 0.3648, 0.4944, 0.3878, 0.6199, 0.3739, 0.6108, 0.4206, 0.6538, 0.7552, 0.6393, 0.4467, 0.3553, 0.4430", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "LrcXzwl-LrU0qC4kvmvLAA", "business_id": "awP8K5-rmX6lfPy3CDCvsg", "user_id": "fLDGqfH_QJE5TN2ajHzNjA", "date": "2021-09-27 19:55:32", "stars": 5.0, "text": "First Watch is in Westshore yall! Today was opening day And it's the prettiest one of them all. There's a full bar, outdoor seating, indoor seating with tons of windows for magnificent natural Florida sunshine to kiss your chubby cheeks as you nibble on the delicious First Watch food. Does it get any better than this?? I surely don't think so! We drove on in to plentiful free parking and then walked into impeccable, friendly service that is customary with any First Watch I've visited in the past. We ordered my usual - blueberry pancake (yum! And it's as big as your face!) and avocado toast - the best to ever do it IMO. My friend had the scramble and added avocado to it, which was sautéed veggies, potatoes and the avocado set it off! The coffee was flowing and so delicious and the service was amazing. Oh! And I ordered the Cinnamon Toast Crunch cinnamon roll. Oh. My. Goodness. Starting the diet tomorrow because today was not the day for that. I love this new location! And so happy they are north of Kennedy in this area for mine and your foodie pleasure. Enjoy! And welcome to the neighborhood, First Watch!", "aspect_word": "bar, seating, food, parking, service, blueberry, pancake, avocado toast, scramble, avocado, coffee, Cinnamon Toast Crunch cinnamon, roll, diet, location, foodie", "sentiment": "pos, pos, pos, pos, pos, pos, neu, pos, pos, neu, neu, pos, pos, neu, pos, neu, pos, pos", "sentiment_score": "0.4898, 0.2941, 0.3120, 0.4539, 0.3180, 0.7397, 0.2510, 0.4008, 0.4869, 0.4637, 0.3887, 0.5830, 0.7641, 0.3426, 0.3471, 0.3906, 0.3486, 0.4185", "emotion": "joy, joy, surprise, joy, surprise, neutral, neutral, neutral, joy, joy" }, { "review_id": "yltRYV1_gGHqWy5a39fD1g", "business_id": "-8wGpH3gYkwHKLcpc78CcA", "user_id": "iRPdQmgJCsfj_fRH2_NAaQ", "date": "2012-10-04 22:25:51", "stars": 1.0, "text": "I use to love this Walgreens... Until this very rude cashier young boy maybe college age. I'm not a mean person always friendly! getting ready to check out I asked the cashier a question about the product I was about to purchase... Just a simple question if it sells a lot? The gave me a rude and said \"mhm\". I understand people have bad days but come on guy don't be such a rude ass. No that hard to say yes or no that you haven't notice. After walking out still shock on how rude this guy was I went back in, to return my items and complained to the manager. \nI won't go back to there. I'd rather go next door to Safeway or somewhere besides there.", "aspect_word": "cashier, product, guy, manager", "sentiment": "neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.8603, 0.3952, 0.5062, 0.4382, 0.7102, 0.7624, 0.8573", "emotion": "joy, neutral, neutral, neutral, neutral, anger, anger, neutral, neutral" }, { "review_id": "saGc0YC3rdAcAph9ttO8Ew", "business_id": "MlJ5StO3nzSrFjno1wqg9A", "user_id": "cjLp1QarHZb_SCf6xJmIWQ", "date": "2015-07-28 07:59:08", "stars": 4.0, "text": "You know....I have been going to this Wendy's for two and a half years. I some times buy the homeless people in the area a meal....and I have to commend the manager....she never charges me. I go there to get dinner often, and I have never had a bad experience with them. I love the food and it is HEALTHY and tasty.", "aspect_word": "meal, manager, dinner, food", "sentiment": "neu, neg, neu, pos", "sentiment_score": "0.8579, 0.6326, 0.9056, 0.8683", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "EvcKy0P9JWMG5QlTl8IMfA", "business_id": "Swk_Fdv-gRY8zUT2ft18Kg", "user_id": "TcIoNctIRGBCfyyF63Tolw", "date": "2021-05-29 06:45:19", "stars": 5.0, "text": "One of the best Starbucks around.\nLove that we finally have a drive through in sb! The line could be super long but they work the orders fast so the wait is never too long.\n\nToday I went inside and with covid and everything going on they have great little signs and painted rocks that made me leave with a smile. They have a little station to paint rocks as well as a box of rocks you can pick from to take one home.\n\nPlus amazing coffee and real straws! Sorry turtles but I hate the paper straws.", "aspect_word": "Starbucks, line, wait, coffee, paper", "sentiment": "pos, neg, neg, pos, neg", "sentiment_score": "0.5940, 0.4914, 0.6287, 0.7370, 0.4813", "emotion": "joy, joy, joy, neutral, neutral" }, { "review_id": "e73YV8-Mq2sX5MBGBxQ2qA", "business_id": "gylSP8jwNf9EQL6Qi3-dNw", "user_id": "SixQdI9C2tXD1RbNxJnMEQ", "date": "2020-02-18 17:44:23", "stars": 1.0, "text": "STAY AWAY FROM THIS ESTABLISHMENT!!! Go to the drive thru & told to come to the first window, I did & waited & waited. I ordered 2 of the famous bowls (just the bowl) she adds it up & tells me it's 12.36. Bowls are advertised at 3.00 each. I said I just want the bowl, no drink etc. she said well that's the price. I said well give me the combo. They are 5.00 each. She closes the window & yells to someone else \"CAN YOU CHECK OUT THIS LADY\" I waited & waited. I ended up driving off. They don't need my business & I'll NEVER RETURN. Ic you don't like your job WORK SOMEWHERE ELSE!! Rudest employees ever & mind you the manager is standing right there (assuming she was the manager with the red top on). And people at fast food establishments are looking for $15.00 an hour! Hahaha, it's not worth the minimum wage they are \"working\" for..... PITIFUL SERVICE, OR LACK THEREOF!!!!", "aspect_word": "bowls, bowl, Bowls, drink, price, employees, manager, food, wage, SERVICE, THEREOF", "sentiment": "pos, neu, neu, neu, neu, neg, neg, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.3723, 0.5306, 0.4766, 0.5951, 0.5449, 0.4520, 0.4794, 0.6454, 0.6075, 0.5131, 0.3383, 0.4927, 0.3730, 0.2051", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "xDUABuYi_e-wYwfQ3nZ6Nw", "business_id": "wWoX5l58K8YTokEWRcFstw", "user_id": "KC7ymgoLn-8zcGImbEe2HA", "date": "2015-10-22 11:20:33", "stars": 5.0, "text": "I've been coming to this particular location for the last four years... It totally sucks that there are no real coffee shops in this area, but since living here....I've met the most incredible people...and still do! I come here, not just for the coffee, I mainly come here for the people! I even tell my clients that of they want to meet quality people and staff...here's the place...a true gem. \n\nI absolutely love veteran staff MITCHELL!!! He's purely beautiful and extremely INTELLIGENT. When I think of Starbucks, I think of awesome people like him. I even met that special someone whom I made immortal in my eyes and soul...he may not know it, but its fine by me. This is my study spot. My people meeting spot. Rare findings have happened here for me. \n\n-WJT", "aspect_word": "coffee, staff", "sentiment": "neu, neu, pos, pos", "sentiment_score": "0.3678, 0.5666, 0.7134, 0.8297", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "vJnf_x9hFJJNpXk8ncftMg", "business_id": "euVTVLbUWsO2xVzqVqr7PQ", "user_id": "4qWYQFByYk7GXaoKKX8EHQ", "date": "2012-06-03 21:03:12", "stars": 4.0, "text": "I cant believe I havent written a review for this place yet. Because I have two cats this store is my stop at least once a week. They have the specific cat food my cats eat, cant find everywhere and the price isnt too bad. I use to have two large fish tanks and found that petsmart prices were one of the cheapest. The decor it seemed was half price from anywhere else. They now have a new aquarium system so it looks even better. Petsmart can cater to pretty much ever animals needs. If you like to see puppies too , stop by because customers are always bringing in their pets. Ive never seen so many bulldogs in a specific area. The line ups are short and theres plenty of staff. I'll be back again next week and week after week.", "aspect_word": "food, price, tanks, prices, decor, system, line, staff", "sentiment": "neu, neg, neu, neg, neg, neg, pos, neg, neg", "sentiment_score": "0.3613, 0.7506, 0.3673, 0.2922, 0.4109, 0.4500, 0.3021, 0.5122, 0.4698", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, surprise, sadness, neutral, neutral" }, { "review_id": "TgF3_MEAKeyxJwcg2cZg9Q", "business_id": "SxpqI_OSaPVuUbFYyKiefQ", "user_id": "Pv1F1SmKR_v48Gpl6dMsGw", "date": "2018-09-21 17:02:54", "stars": 5.0, "text": "This place is great. I've been here many times with several different vehicles, and the customer service is too-notch. Every employee that works here is extremely polite and professional from the minute you pull up until you leave. This should be the standard for any customer service business. Awesome job!", "aspect_word": "place, customer service, employee", "sentiment": "pos, neg, pos", "sentiment_score": "0.5336, 0.5301, 0.5279", "emotion": "joy, neutral, neutral, neutral, joy" }, { "review_id": "ucs0Y8qjZRyOrPMnFg9npA", "business_id": "I_3LMZ_1m2mzR0oLIOePIg", "user_id": "YSb8JRyI75M8FkbYWLH4UA", "date": "2014-01-23 04:06:06", "stars": 4.0, "text": "You're in for about an hour wait on average.\n\nPork Ribs are the star here but they also offer brisket, turkey and pulled pork (among other things)\n\nYou can also add a 1/4 of any meat to your platter for $4...pretty cool.\n\nYou will see and smell smoke from the smokers located on the street...that's a good thing.\n\nPork Ribs - good\nBurnt Ends - good\nBaked Beans - good\nFried Corn - GOOD\n\nIt would be tough to make this a regular stop since the wait is so long and they run out of meat daily but it's worth a stop if you're in the area.", "aspect_word": "wait, Pork, Pork Ribs, brisket, turkey, pork, meat, platter, Ends, Baked, Baked Beans, Corn", "sentiment": "neg, pos, pos, pos, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, neg, neu", "sentiment_score": "0.6146, 0.6689, 0.6061, 0.4096, 0.3569, 0.3404, 0.4400, 0.4725, 0.5318, 0.5524, 0.3093, 0.6366, 0.5506, 0.4919, 0.7483, 0.4463", "emotion": "neutral, neutral, neutral, neutral, joy, disgust, neutral, neutral, joy, neutral, neutral" }, { "review_id": "zGvqaFERFb6jMIynmpKtgw", "business_id": "jnGP8EdiW2tLFZr-N4E8Ew", "user_id": "bL8qExiAypKD3vAP8xf9Pg", "date": "2015-09-20 22:21:12", "stars": 1.0, "text": "This place is fading fast. The last three times we have gone the service has been mediocre at best. We have had to ask for simple things like napkins and silverware. Orders take an inordinate anoint of time to come to the table. And this wasn't just during football season. We have been in here when it was about 4 people eating and still the order took 30 minutes. And our order wasn't anything special. Today was probably the last straw. One hour from when we entered to when we left. Food was ok not particularly hot but not cold either. Surprising it wasn't hot since it took so long to come out.", "aspect_word": "place, service, napkins, silverware, table, Food", "sentiment": "neg, neg, neu, neu, neu, neg", "sentiment_score": "0.5978, 0.8783, 0.4201, 0.4014, 0.6497, 0.6916", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "CSNLJ7eo_Xkmp8KBG7leGg", "business_id": "d5WQMTNea__i3nUjz2qYdA", "user_id": "Zp1o52IRl92dunmsfiT96g", "date": "2013-05-31 23:49:44", "stars": 4.0, "text": "A DD inside a liquor store --- odd yet genius at the same time. There is a half wall partition type of thing separating the two stores and you can hear everything happening on the liquor store side. It's a surreal experience everyone should endure at least once. \n\nService is on par with what I expect from a DD -- quick, efficient and friendly. Plenty of doughnuts and bagels to choose from even late in the afternoon. \n\nThe only downside to this location is that it is a witch to get out of the parking lot onto Marter Avenue. That is no fault of DD, of course, but be aware of the hassle.", "aspect_word": "liquor, Service, doughnuts, bagels", "sentiment": "neu, neu, pos, pos, neu", "sentiment_score": "0.5530, 0.5001, 0.7131, 0.3717, 0.3351", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "fQF_rSsWDGMxWn6mHN7B0Q", "business_id": "aKtGBCFPD5Iy-yglWGflbw", "user_id": "rpvrIZhQZCwAfe6amkoIog", "date": "2020-10-09 01:45:46", "stars": 5.0, "text": "The UPS store located in the Galena Junction Shopping Center is the most professional store in the Reno/Sparks area. I will drive across town to use their services. All the staff are super friendly and professional. I have been to a few other stores in the area and I would have fear if my packages would actually be sent. Mike is the owner and he is super friendly and it seems whenever I am in there his employees enjoy working with him. If you are looking for a safe UPS store to drop off your packages I would go with this location.", "aspect_word": "staff, owner, employees", "sentiment": "pos, pos, pos", "sentiment_score": "0.8068, 0.6152, 0.6307", "emotion": "neutral, neutral, neutral, fear, joy, neutral, neutral" }, { "review_id": "eM2ADxlmuDe-IC0RpZSJ2A", "business_id": "F9uM_Xa6zkweYQxImQpiAg", "user_id": "TEIJNRG7FziWv4NX1c8RQQ", "date": "2019-09-20 16:24:04", "stars": 5.0, "text": "It was my first time, Wingstop has been on the list of places to eat and it did not disappoint! The lemon pepper, crunchy yet juicy. Like biting into a lemon with a lil kick. The other wings I tried were the Louisiana Rub, excellent, excellent, excellent!\n\nThe fries were on point too! A perfect made to order meal. Stop thinking of other places to eat and just order and go here.", "aspect_word": "lemon pepper, wings, Louisiana Rub, fries, meal", "sentiment": "pos, pos, pos, pos, neu", "sentiment_score": "0.7134, 0.5891, 0.5155, 0.6996, 0.4065", "emotion": "joy, joy, joy, neutral, neutral" }, { "review_id": "_wVJwYRhCqC67ixHmr6veQ", "business_id": "ZP06A-MemsFLmG6yiOR9Qg", "user_id": "pkXWe1exvh-aVqYupbiLGQ", "date": "2020-10-01 15:54:20", "stars": 1.0, "text": "It's the closest UPS Store to me ... so it is what it is. If I can go to another one I do but it's just more for the convenience factor. They are not friendly and love to upcharge and tell you they can't send anything that already has a label.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "_VAp3Tsx_xH1Pn5ttiElNA", "business_id": "aI1uVR-RPsE2TmrLJfcZ0g", "user_id": "p_WgSvBsGsvA8pK7-7_TVg", "date": "2017-10-23 19:18:00", "stars": 1.0, "text": "The guy who works afternoons is extremely rude. He always has his earbuds in and is in the back of the store when you come in. He acts like he doesn't want to get you your food and doesn't talk to you. When my coffee was done (after 10 minutes because he was on his phone for so long--I was the only one in there), he just pointed to it and didn't say a word. The \"not recommended\" reviews all say the same thing about this guy. No idea why they aren't recommended. READ THOSE Dunkin' Donuts managers! Please get rid of this guy or I will stop coming! He's terrible.", "aspect_word": "guy, food, coffee, Dunkin, managers", "sentiment": "neg, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.8037, 0.7833, 0.7380, 0.6679, 0.3324, 0.5576, 0.5339", "emotion": "disgust, neutral, neutral, neutral, surprise, fear, neutral" }, { "review_id": "qGnZGvcX2QQTV5uNdicGZQ", "business_id": "7ALZQc35zGG0a1SwSnExJg", "user_id": "OnXbFLPTHe-WFRbc3CGjOQ", "date": "2018-06-27 16:19:18", "stars": 5.0, "text": "We randomly came into Walmart and decided to get subway. The lady at the counter was extremely sweet. I'm 35 weeks pregnant so she put an extra piece of cheese on my sub. Hahahha Thanks!!! Baby was happy. The lady's name was Jigi I believe. It was on the receipt:)", "aspect_word": "lady, counter, cheese, sub", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.5975, 0.5241, 0.3498, 0.6644", "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "dVGYMqEL4-yK9Wimlhfo0A", "business_id": "w79qtK0PpeDWrnY7E-uTRg", "user_id": "7Na1pUcEv3oF_QTRwZ-2iw", "date": "2012-07-05 21:06:57", "stars": 4.0, "text": "This Taco Bell is in a prime location, right on the Mesa. I always have very fast service and the food is always good, for what Taco Bell is worth anyways. I appreciate their fast service and their hours, they also have these new cinnabon breakfast balls that I totally have got to taste!!!", "aspect_word": "service, food, breakfast balls", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8640, 0.8641, 0.7969, 0.4325", "emotion": "neutral, joy" }, { "review_id": "f8aJiMU4mpg0FHRScBDSEg", "business_id": "XXXpyqzP0B2i8J2eWr2Zig", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2020-02-26 20:59:32", "stars": 2.0, "text": "I hadn't been to a Bahama Breeze in AGES, so when I saw one on SR56, I told the husbeastie we'd have to go. The opportunity presented itself when we were on the way home from our hamcation. \n\nWe stopped in on the way home from Orlando and were in before it was 3pm, so we were in for happy hour pricing - half price appetizers, lower price cocktails. We ordered the beef empanadas and the husbeast ordered their drink of the month, which we were told was one thing, but when it was delivered to the table, was a completely different drink. We were fine with that, but would have liked to have been told \n\nThe beef empanadas were absolutely delicious. I didn't need anything after that, I was done, I could have gone home happy right then, but I'd ordered more food, I'd gotten their fried chicken, and it was good, but those beef empanadas were so good, they over shadowed everything else. \n\nWhen we got our bill, we didn't have happy hour pricing, we didn't get the $5 price on the empanada. And our waitress was taking forever to check on us and get back when when had a question. So we just paid the bill and decided we wont be back.", "aspect_word": "husbeastie, hamcation, pricing, price, appetizers, cocktails, beef empanadas, drink, table, food, fried chicken, beef, empanadas, bill, empanada, waitress", "sentiment": "neu, neu, pos, neg, neu, neg, neu, neu, neu, neu, neu, pos, neu, neu, pos, neu, pos, neu, neg, neg, neu, neg, neu", "sentiment_score": "0.3360, 0.5044, 0.3263, 0.3005, 0.3996, 0.3919, 0.3198, 0.3956, 0.7638, 0.5590, 0.6135, 0.5798, 0.6049, 0.3666, 0.3182, 0.3347, 0.3911, 0.5919, 0.3774, 0.4439, 0.3713, 0.8844, 0.6503", "emotion": "neutral, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "XBrm_ODbB-3I-4f-1Df_ew", "business_id": "qaO4CqaLWYf1jjUVJ0pYyg", "user_id": "RO78jiBkX61pPweJLVlCgA", "date": "2013-10-10 01:31:16", "stars": 5.0, "text": "Although I love every Waffle House equally, this one has to be my new favorite as it now is the closest in proximity to my home. It is only 159.21 miles away. In the past, I had to travel 159.36 miles to reach the mecca! Chicago still needs a Waffle House MUCH closer than this one, but that is just my opinion.\n\nThis is newer location so you can procure you Waffle House favorites with your typical Waffle House décor but everything is fresh and bright and new. I am sure it is not going to last long so get there while you can and enjoy!\n\nOur server was awesome: friendly and attentive. The food completely lived up to my expectations for a Waffle House breakfast.", "aspect_word": "House, décor, server, food, House breakfast", "sentiment": "pos, neu, neu, neu, pos, pos, pos, neu", "sentiment_score": "0.3009, 0.4079, 0.3779, 0.4223, 0.3492, 0.8682, 0.8284, 0.4008", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "zqknAVINiwqkXIS9Ok0znQ", "business_id": "Ac4sW3F69HPjm3u0Z4nO5A", "user_id": "CQe3-kNns5HGOxabNXuLbQ", "date": "2015-08-18 00:43:14", "stars": 4.0, "text": "$1.01 in change was all I had to my name today. My wallet was at home. I forgot it... in the 1940's I could have bought food for myself and ten friends, but not in this day and time, but thank goodness for Jimmy Johns. They sell day old bread (dob) for 49 cents. forty nine cents. Their bread is the perfect base for a homemade pizza, garlic bread, croutons. You name it dob is perfect for it. Thank you Jimmy Johns for stretching the value of my dollar.", "aspect_word": "food, bread, base, pizza, garlic bread, croutons", "sentiment": "neu, pos, pos, pos, neu, neu", "sentiment_score": "0.7962, 0.6519, 0.4602, 0.4138, 0.3846, 0.3085", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "a_1bnOsMtq1Kd64TODRflA", "business_id": "ubuG_o224RyJg2dMEHL_jw", "user_id": "iG9idljEYghu4qNn9LUUCw", "date": "2018-08-27 01:43:36", "stars": 2.0, "text": "Horrible experience by far. Doctor called in a prescription at noon I get there at 530 to pick it up to be told it was not ready because it was flagged, since they just unflagged it it would take an additional hour to fill. \n\nI asked why wasn't it reviewed when Flagg? And for the oh we were busy and didn't get to it, great can I get it sooner than an hour because you all failed to review your flagged items? I was than told nope it's an hour wait and they couldn't bump me up. Bump me up?", "aspect_word": "wait", "sentiment": "neg", "sentiment_score": "0.4420", "emotion": "fear, neutral, surprise" }, { "review_id": "8zRKYGKvt-w0SOdJe-PNgw", "business_id": "cundYjSe08elcGNRVypdig", "user_id": "TS3c20AUrCa6w6ZejSFpvw", "date": "2015-10-08 00:11:37", "stars": 2.0, "text": "I usually like JIB but tonight I ordered a Southwest Chicken Salad and instead of telling me they were out of that dressing they put Ranch in the bag without telling me. Luckily, I checked it and asked for the correct salad dressing and THEN I was informed they were out WITHOUT any offer to make it up by changing the order or offering any recompense as other companies do... Pretty disappointed. Between this and the time I was given a Twisted Strawberry drink that had barely any strawberry in it and tasted like soda water I'm beginning to question Fairview JIB....I think I might start trying Overland since its the same distance OR another fast food joint....", "aspect_word": "Chicken Salad, dressing, salad dressing, drink, soda water", "sentiment": "neu, neu, neu, neu, neg", "sentiment_score": "0.4080, 0.4312, 0.4526, 0.3452, 0.3148", "emotion": "neutral, surprise, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "6z4Qw20SOz2T_ku_-tWz1Q", "business_id": "9A8You1zQYoXDcOFINpe9g", "user_id": "6CFozKX_jLeGrleFQGl8-Q", "date": "2018-03-21 22:20:18", "stars": 1.0, "text": "Update: went to get my son some chicken, an 8 piece dark meat. When we got gone two of the legs had what appeared to be bites out of them. We threw them away but were disgusted by this. Not sure what to make of it. Will look for a different store in the future. \n\nEarlier review: My son is a big Popeyes fan so we frequent this location. The food is generally hot and fresh and they indulge us is requests for extra legs. It's fast food and sometimes the line is long, so I don't expect fine dining or perfection. This is a solid location.", "aspect_word": "chicken, meat, food, line, dining, location", "sentiment": "neu, neu, pos, pos, neg, pos, pos", "sentiment_score": "0.5046, 0.2527, 0.7775, 0.6619, 0.4936, 0.6828, 0.6809", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "TDMowhueWlmrn-dGF8OsVA", "business_id": "sNsTaKQVajoHTltd_HK-_Q", "user_id": "UZOm2svtUK-lGt4oTvh4LA", "date": "2019-06-09 22:00:17", "stars": 3.0, "text": "This is a pretty decent Wawa. There seems to be a nice customer pool. There's never any problems here. There is never people pan handling outside and they keep it very clean. The prices are average and the staff is professional and courteous. I stop here every once in a while. It isn't my regular Wawa but it is my secondary Wawa. I dont see any reason to change that. The food is always fresh and hot and the Hoagies are pretty good. They always seem to have what I'm looking for.", "aspect_word": "customer, pool, prices, staff, food, Hoagies", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7632, 0.3551, 0.4512, 0.7730, 0.8132, 0.4986, 0.3639", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "brqJansD3QTI6CIPXWoTXg", "business_id": "zKbpzL0w2vAE68MuyekDAw", "user_id": "5kcx_DQzGh55TRYY3BUmrw", "date": "2018-12-26 20:17:45", "stars": 5.0, "text": "I absolutely love the baristas at this location (as of 12/26/2018) they have the greatest attitude I've ever experienced --- and on top of that they have your order ready within seconds. I feel like they all deserve a raise (I love their dragonfruit lemonade refresher)\n\nI will fight anyone who gives them grief, a bad attitude, etc! These baristas must be protected from evil", "aspect_word": "baristas, attitude, dragonfruit lemonade refresher", "sentiment": "pos, pos, pos, neg, neg", "sentiment_score": "0.6666, 0.6887, 0.5311, 0.5249, 0.4055", "emotion": "joy, joy" }, { "review_id": "_Z59W-tXsktp-pmhNJGXog", "business_id": "l9eLGG9ZKpLJzboZq-9LRQ", "user_id": "vgwdQ0fpDZdoTidJuwYq7w", "date": "2007-02-21 23:28:34", "stars": 4.0, "text": "Wawa is the most fantastic 'convenience store' in the world. It's like a specialized version of a 7-11. Even though it started in Dela-where? I still think of it as Philly-centric. I mean, they have the awesome pretzels, snacks & candy, hot & ready to-go foods and beverages. If they lost the blue laws Wawa would be a force to be reckoned with!\nI love it when I visit my MomMom and I buy water (no Vitamin Water by the way) the ladies always laugh and tell me I can get that shit for free out of the faucet at home.", "aspect_word": "convenience, pretzels, snacks, beverages, water, Water, ladies", "sentiment": "pos, pos, pos, neu, neu, neu, pos", "sentiment_score": "0.5513, 0.5730, 0.4939, 0.5892, 0.4475, 0.3068, 0.5170", "emotion": "neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "arMtnSmQ9t_z0qRloYG61Q", "business_id": "rpsnU3gry9wl3w8XmN_9Pg", "user_id": "bY10CHRzOxQblEzoYKW-Ag", "date": "2015-01-24 23:36:10", "stars": 1.0, "text": "Like every other time I've been to Applebee's, it wasn't by choice. It had been a while since I had been and this was the group pick of where to have lunch so there ya go. I tried to be optimistic because I hadn't been to Applebee's is while, so I thought things could be different. At first it was fine. The staff was pleasant and the environment was nice. They had lots of sports on TV and a little computer on the table in which you could order from. I got the triple bacon burger thinking that would be an easy lay up for any restaurant. Then I saw my food come out...\nI don't know what I was imagining would find its way to my table, but what I got was like something from a drive thru. It was on the smaller side and all disheveled from itself. I know making the diner assemble their own burger is normal now, so I'll let that slide. The fry sauce I got was served in either a small shot glass or a large thimble, don't know which. Basically, it's a portion problem. Maybe I'm a fat assed American, or maybe I'm just a normal American who already worked eight hours that day? The taste is just okay. Every dish was just okay. \nI don't want you to think I hate you Applebee's. I don't. You just don't do it for me. I don't have an answer for your problems either. It's just you. And it's just okay. Unless you make a radical change in your doctrine as a restaurant, I don't know when if ever we will meet again.", "aspect_word": "lunch, staff, environment, table, triple, bacon burger, food, diner, burger, fry sauce, served, glass, portion, taste, dish, restaurant", "sentiment": "neu, pos, pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neg, pos, pos, neu", "sentiment_score": "0.8992, 0.7873, 0.7824, 0.5580, 0.3405, 0.3701, 0.5767, 0.5156, 0.4556, 0.6482, 0.3516, 0.3722, 0.2531, 0.6113, 0.4239, 0.3148, 0.4042", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, disgust, neutral, neutral, surprise, sadness, neutral, neutral, neutral, neutral, neutral, anger, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "55Zogngz9yXNU5pAiWguUw", "business_id": "Kss1AJwPKXt6iqbxJJTGvA", "user_id": "jH31VHsFEdwKVuJn2QiGDQ", "date": "2019-11-26 16:24:13", "stars": 1.0, "text": "The health department should shut this dump down and Wendy's Corporate needs to take it over. I have been to hundreds of fast food restaurants and this is the filthiest one I've ever seen. Despite its premo location near a mall and busy Interstate, this place has nasty restrooms, litter in the parking lot, to go with cold food and a staff that could care less about service. Avoid this store like the plague.", "aspect_word": "restrooms, food, staff, service", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.7016, 0.3429, 0.7908, 0.7046", "emotion": "neutral, disgust, disgust, neutral" }, { "review_id": "ClCWVW8Aoeg-7C-S21_J9w", "business_id": "_ckcHz7YIgRUIHi6OUC2fA", "user_id": "8uZwMLB4p9KlMDzSZ6DmwA", "date": "2014-07-10 17:18:11", "stars": 5.0, "text": "So the best thing about this CVS pharmacy is the really nice, extremely knowledgeable and customer-friendly pharmacist. She is an older Vietnamese lady who is always prompt and efficient. If I ever have insurance problems she is always sure to address it quickly. I never have to wait long for my meds and she explains things as thoroughly as I need it. \n\nThe rest of the store is your standard CVS with your occasional bum standing outside asking for money. I don't really care about any of that as long as my pharmaceutical needs are taken care of. It is, after all, a pharmacy :)", "aspect_word": "pharmacist", "sentiment": "pos, pos", "sentiment_score": "0.7763, 0.5088", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "qMLKmNYWfGz7xR_MQKX_nQ", "business_id": "ZyFEDOkHLMDVfe3EMrYxrg", "user_id": "7xZudbUY6FXBc-MAgI6EOA", "date": "2017-01-02 15:53:19", "stars": 5.0, "text": "This is one of the best IHOP I have eaten at. I had the all-you-can-eat pancakes and they were coming back to back hot buttery and fresh. Our waitress was the best she was on point. I believe her name was iada. I recommend this IHOP over any when it comes to breakfast and service. The manager also came to see if everything was okay, you don't get that in a lot of restaurants.", "aspect_word": "pancakes, waitress, breakfast, service, manager", "sentiment": "pos, pos, neu, pos, neg", "sentiment_score": "0.3776, 0.7765, 0.7532, 0.3245, 0.4312", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "Vd2WljycTfXwSlYMoz_ELg", "business_id": "JOPMZXpl5EC9422tO9rRFA", "user_id": "rS6Mrw7NyBQO_SK069n85A", "date": "2011-01-25 23:21:38", "stars": 4.0, "text": "The old sonic is back and newly renovated after the May '10 flooding. It's bright and clean looking. The menu is classic Sonic. My husband ordered coffee at 5pm, and it was old and gross. But that beckons the question, why order coffee at Sonic at 5pm? If you want coffee, go down the street to Starbucks, but if you want Sonic, get one of their awesome drinks w/ flavors. Former customers should note that there is only one entrance now. There were two before the flood so that might throw you off a bit. Despite the icky coffee, I'm so happy to have Sonic open again!", "aspect_word": "menu, coffee, drinks, flavors", "sentiment": "pos, neu, neu, neu, pos, neu, pos, neg", "sentiment_score": "0.6307, 0.5892, 0.5499, 0.5396, 0.6720, 0.3171, 0.4335, 0.3913", "emotion": "neutral, joy, neutral, neutral, fear, joy" }, { "review_id": "gXD6eDryjwlA9OeQcjcB2w", "business_id": "G3Zd640VOpMgxXizb6aO6A", "user_id": "CPgHU2WNxij77Ra_yK8dPQ", "date": "2019-06-20 01:41:23", "stars": 2.0, "text": "At this particular location, the service is subpar and meal prep is wrong. They got my order wrong, didn't put bacon on my bacon cheese burger (wow) and they gave us fries instead of tots and then the carhop seemed annoyed when we told her, she did give us tots. But the main thing is the service really isn't that great or friendly from when I was here.", "aspect_word": "service, meal prep, bacon, bacon cheese burger, fries, carhop", "sentiment": "neg, neg, neu, neu, neu, neg, neg", "sentiment_score": "0.8990, 0.6251, 0.3953, 0.5511, 0.5473, 0.5071, 0.8524", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "f9yJghnbgXGzjJvm11OKIQ", "business_id": "Inii0yZxsG1KMahiZ47Z9Q", "user_id": "btzyD8sU1n7dlgHRBECgzw", "date": "2015-07-21 03:19:53", "stars": 3.0, "text": "If you're unfamiliar with First Watch, it's a chain of breakfast-focused (though they do have some lunch sandwiches) restaurants open for what I like to call \nbrunch hours.\n\nTheir food is a step up in freshness and quality of ingredients when compared to other fast-casual places of a similar nature, excepting perhaps J. Christopher's (a smaller, more local chain) and the Egg and I (another small chain). They certainly blow Waffle House out of the water. \n\nOf the locations I've been to, this one is okay. I get my money's worth, and the food has never been slow. The place is usually a bit understaffed, but that's the curse of the modern-day restaurant business in a segment as competitive as this one. \n\nIn short, I'd say this location of First Watch is 'A-OK'. If you're looking for breakfast in the Brentwood area, it is a viable option, perhaps even optimal, especially if you have a party of two, thanks to the large first-come, first-serve community table near the host stand. If you're going on Sunday, all bets are off -- don't get between Southerners and their after church brunch.", "aspect_word": "breakfast, lunch sandwiches, brunch, food, ingredients, House, water, understaffed, serve, table, host", "sentiment": "neu, neu, neu, pos, pos, neu, neu, neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.5731, 0.6898, 0.4003, 0.7942, 0.7036, 0.3981, 0.2989, 0.5541, 0.7278, 0.6759, 0.4126, 0.2667, 0.4233, 0.6242", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ULGgRa9euPBZywuLmSfcuQ", "business_id": "_owOZDOPwZbBSCxcYOAJTw", "user_id": "hT1DDWCKsW2GcHTd4ib8Fg", "date": "2018-11-17 23:53:54", "stars": 3.0, "text": "Grading on a curve, this is one of the better Popeyes in the Nashville metro. The service is fast by a well managed, friendly staff. The chicken is always fresh. The restaurant has always been very clean. Tables bussed and cleaned regularly. We drive out of our way to get Popeyes from here. \n\nUPDATE: Unfortunately, given our last three trips here, we find it necessary to update the review. Each and every time we've been here of late, the staff has closed the dining room early. We're not talking a few minutes before closing time, but hours. Today, we visited a little after 5pm to find the dining room closed, the staff sitting inside, waving people to the line of cars in the drive through that snakes around the building. On the occasion before last, they had closed the dining room and had no sides prepared and would not make them. Again, not a couple of minutes before closing but an hour and half before with 20 cars behind me in the drive through. Anyone can have a bad night. Maybe even two. But now it's looking like a trend.", "aspect_word": "service, staff, chicken, dining room, sides", "sentiment": "pos, pos, pos, neg, neu, neu, neg, neu, neg", "sentiment_score": "0.8577, 0.8890, 0.8580, 0.8284, 0.5872, 0.5568, 0.6604, 0.5663, 0.3416", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "En8fJ1BhXKYyJz_Yrn2Nsg", "business_id": "Aj166F_lBuDkgqWP0asMvA", "user_id": "GPCbPL3XUFDOkTLTgpoRZg", "date": "2011-08-02 18:41:04", "stars": 2.0, "text": "Ate here in June. \n\nEntered waffle house with a hangover. This is the first time I have ever actually eaten in the Waffle house, I have before only got drinks there. \n\nThe table was dirty, with all sorts of trash left on there when we entered. It was very busy though. So I had eggs mushrooms and home fries and a OJ and a coffee. The coffee was really good, loved it! The home fries were greasy, soggy and generally rank. The mushrooms were oily.The eggs were good. They ran out of OJ so I could only get half a glass. \n\nAtmosphere was great, buzzy and divey. The service was over busy and stressed. Every table was full and the waiting staff seemed run off their feet. I felt sorry for them. \n \nI didn't expect them to run out of OJ and the food was super greasy. that said I could see myself eating there again, only to berate myself afterwards with the \"why did I bother\" feeling that I often get when trying to look on the bright side of businesses with that budget and divey feel.- which waffle house has in spades.", "aspect_word": "drinks, table, mushrooms, fries, coffee, eggs, glass, Atmosphere, service, waiting staff, food", "sentiment": "neu, neg, neu, neu, neu, pos, neg, neg, pos, neu, pos, neg, neg, neg, neg", "sentiment_score": "0.7552, 0.7284, 0.3434, 0.2248, 0.4229, 0.6476, 0.2151, 0.4586, 0.5876, 0.4587, 0.6220, 0.8404, 0.4278, 0.6439, 0.5561", "emotion": "neutral, neutral, surprise, disgust, sadness, neutral, joy, disgust, joy, neutral, joy, sadness, surprise, sadness, joy, neutral" }, { "review_id": "bn1Eeut4-cWBYsF1T3IHHQ", "business_id": "01hnPAeSzR_QnojzNJBAcQ", "user_id": "qWYEuBZP7av55tewg3PXKg", "date": "2019-10-17 19:32:13", "stars": 4.0, "text": "I found this Trader Joe's to a be bit smaller than the Green Hills location, but the setup inside is well utilized. For their first day open, they handed out free reusable TJ bags. I snagged 2 though this might not have been intentionally since one was in the other. \n\nI really liked the horse theme. It is appropriately fitting for Belle Meade. Belle Meade Plantation had many successful thoroughbred studs, including Enquirer and Bonnie Scotland, whose bloodlines still dominate modern racing today. What a nice touch to add.\n\nI did not have any trouble navigating the new location. It is very similar in placement of items like the Green Hills location. The store is also small enough where you can take once glance and head into the direction you need to get what you need to get.\n\nParking is busy. You're sharing it with a plaza that has several eateries, businesses and what not in your typical strip mall. Be mindful that it should be easier to maneuver than Green Hills parking lot as it is not as compact, but it still is super busy.", "aspect_word": "setup, Parking, eateries, parking", "sentiment": "pos, neg, neu, neg", "sentiment_score": "0.7066, 0.3459, 0.4293, 0.3481", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "Dnj9SLyf7C2powY_v7n88Q", "business_id": "XOUCIQtQJq1K_kI1wVCOdA", "user_id": "VZd6axj18iJOTWpqDqShKA", "date": "2015-12-26 18:51:21", "stars": 2.0, "text": "Any Cracker Barrel you go to is going to have amazing food. Who doesn't love country cooking. This Cracker Barrel however has ABSOLUTELY HORRIBLE MANAGEMENT. For the most part the staff is friendly and helpful but if you have to deal with the kitchen manager Jake you may as well just leave. Not only does he look and act as though he popped one too many pills each time I see him but he also is extremely rude and unwilling to help. Typically we are pleased but the few times our order has been wrong I have had the unfortunate task of dealing with Jake the kitchen manager and each time he has not impressed me.", "aspect_word": "food, cooking, MANAGEMENT, staff, kitchen manager, kitchen, manager", "sentiment": "pos, pos, neg, pos, neg, neg, neg", "sentiment_score": "0.9354, 0.5301, 0.6319, 0.7504, 0.4459, 0.6585, 0.3632", "emotion": "neutral, neutral, anger, neutral" }, { "review_id": "r5ZxjaYTeEouiCdk9Te_4A", "business_id": "QUbT76LShXFATtnU-myVQw", "user_id": "PTX3ps_kEII6VnHPXz2qAg", "date": "2021-01-29 11:07:08", "stars": 5.0, "text": "I frequent UPS stores in the area and this one has become my favored location. The staff is always, always nice and helpful (and i mean ALWAYS), I can always get in and out pretty quickly, even when lines look daunting. The physical set up of the store is odd and makes things uncomfortable for figuring out lines etx but WHO CARES BECAUSE SERVICE IS TOP NOTCH. Consistently. \nI'll drive by 3 other locations if I know that I can get to this particular location & support their awesomeness.", "aspect_word": "staff, lines, SERVICE", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.8831, 0.5852, 0.4985, 0.6423", "emotion": "joy, fear, neutral, neutral" }, { "review_id": "sWplmFaYWMI1tDOO9ui56Q", "business_id": "Km8zEoQ6KkkG0yVjiJXUCQ", "user_id": "40OlOMq3M_YQ0FBUEutySg", "date": "2020-02-12 01:25:06", "stars": 4.0, "text": "Dinner tonight was great on Tuesday's they have buy 1 get 1 free on traditional wings you get 9 wings for $11.29 it use to be $5.50 , I do feel the Plainfield location is better than Avon the customer service is better and they bring your food out much faster on top of that they answer the phones and don't put you on hold for 10 /15 mins like the Avon location when you try and call in a order.", "aspect_word": "Dinner, wings, customer service, food", "sentiment": "pos, pos, neu, pos, neu", "sentiment_score": "0.6845, 0.3192, 0.4655, 0.4263, 0.4473", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "6QTPcrQ3Rt6eL6V52quQCw", "business_id": "Okp9reNh6b53JwtjTlQAdw", "user_id": "siijpW0xTLqEnr1BUHV9gw", "date": "2016-01-17 09:24:08", "stars": 1.0, "text": "Service and food was absolutely HORRIBLE. Waited in the drive thru for a half hour before I could even roll up to have my order taken because the staff was serving out food so slow. Then once I finally got to where you place your order, I had to wait for 5 more minutes before anyone took my order. Then I had to repeat myself 3 times before they could hear my order and they didn't apologize for the wait or at least explain the situation. Then once I finally got the the window nobody even apologized for making us all wait for horribly long time. Once I finally got my food and it was cold as could be, the meat on my burger was dry, and had NO toppings on it and the buns were dry and hard. Worst service I have EVER HAD. Staff was rude and food was horrible, cold and dry", "aspect_word": "Service, food, staff, serving, wait, meat, burger, toppings, buns, service, Staff", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8976, 0.8197, 0.9082, 0.6478, 0.6363, 0.6823, 0.4674, 0.4535, 0.7334, 0.4375, 0.4373, 0.5072, 0.4896, 0.8766, 0.8738, 0.7974", "emotion": "neutral, disgust, disgust" }, { "review_id": "8uoLus1heH5LrQuqzCiEsQ", "business_id": "tpIITQTujDaDO1KvSQtsOg", "user_id": "a62qTzCHFdeHhl_NtE5t_w", "date": "2017-07-08 19:41:03", "stars": 4.0, "text": "Tips for Five Guys Newbies That Aren't Common Sense:\n-Two hamburger patties are on any of the following, Hamburger, Cheeseburger, Bacon Burger, Bacon Cheeseburger.\n-The \"little\" versions only have one patty.\n-Cajun-seasoning on the fries is amazing-- but only if you like a little spicy kick to your fries. \n___________________________\n\nI haven't been to Five Guys in a hot minute and was pleasantly surprised to see that the location that is near where I live now has handspun milkshakes. I think the true test of a good milkshake maker is based on a plain ol' chocolate milkshake. Have to say I was pleasantly surprised! They made it right in front of me, so I'm assuming it's all fresh ingredients-- it certainly didn't taste fake.\n\nIf you want to go outside the status quo milkshake they come with or without whipped cream in the following flavors (the first one being the one I'm afraid to try- but would love to hear a review of it!):\nBacon\nBananas\nCherries\nChocolate\nCoffee\nMalted Milk\nOreo Cookie Pieces\nOreo Cream\nPeanut Butter\nSalted Caramel\nStrawberries\n\nObviously, Five Guys is known for their burgers and fresh-cooked fries, but thought I would highlight what makes this location special-- as the milkshakes are only offered at certain locations.\n\nIf you read any of the other reviews, they're spot on. \nWhat you see is what you get. \nEat shell-on peanuts until you explode--or your food comes (service is pretty speedy so I wouldn't suggest getting more than one bowl of them).\nPotatoes trucked in from a farm somewhere in the US (they write where they're from on a hanging sign-pretty cool-especially since they're never frozen!)\nFresh hamburger patties.\nDecent buns for the size of the burger.", "aspect_word": "hamburger, patties, Hamburger, Cheeseburger, Bacon Burger, Bacon, fries, milkshakes, milkshake maker, milkshake, ingredients, cream, flavors, Bacon\nBananas, Bananas, Cherries, Chocolate, Chocolate\nCoffee, Coffee, Malted Milk\nOreo, Oreo Cookie Pieces, Oreo Cream\nPeanut, Peanut Butter\nSalted, Salted, Caramel, Caramel\nStrawberries, Strawberries, burgers, cooked, shell, peanuts, food, service, bowl, Potatoes, hamburger patties, buns, burger", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, neu, pos, pos, neu, pos, neu, neu, neu, neu, pos, neu, neu, pos, pos, neu, pos, pos, neu, neu", "sentiment_score": "0.3296, 0.3610, 0.4100, 0.3608, 0.4761, 0.4427, 0.3681, 0.3878, 0.5002, 0.3638, 0.3819, 0.3979, 0.3280, 0.3409, 0.5717, 0.3362, 0.2309, 0.3142, 0.3254, 0.2661, 0.3539, 0.3175, 0.2484, 0.3448, 0.2434, 0.2933, 0.3230, 0.3398, 0.3186, 0.3091, 0.3925, 0.3263, 0.3263, 0.2190, 0.3638, 0.4908, 0.4555, 0.2716, 0.4095, 0.3922, 0.2796, 0.2319, 0.2348, 0.4665, 0.6200, 0.5447, 0.4957, 0.5973, 0.3117, 0.3216, 0.3664, 0.3981, 0.3104, 0.6593", "emotion": "neutral, surprise, neutral, surprise, fear, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "r4fdW5R-kYD0E-1qzlS9Ww", "business_id": "GH1csLX8t8VXHhjQE5KpIw", "user_id": "03jwOw3YmAb88cmwpaztGA", "date": "2015-10-14 19:03:17", "stars": 3.0, "text": "The experience you have at this Starbucks really depends on what time of the day you go. There are typically teenagers working there later in the afternoon and at night, some who are great, but others who apathetically take over 10 minutes to make your coffee while talking. My coffee usually tastes better and is made quicker when I go here in the morning or early afternoon. \n\nDespite these few lesser quality experiences, it's hard to complain when you've got a cup of Starbucks in your hand. :)", "aspect_word": "coffee, quality, cup, Starbucks", "sentiment": "neu, pos, neg, neu, neu", "sentiment_score": "0.6568, 0.6275, 0.5193, 0.5228, 0.4211", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "68yrCQN-sTqgm5Uk7DReoQ", "business_id": "rfZXwpaBoXBYWz47NzzyKQ", "user_id": "I6aRZ4sE7ixv0_2r3-XvGw", "date": "2015-08-17 21:13:25", "stars": 1.0, "text": "Very dirty Restuarant I have ever been in the floors had a trail of pop or something from the Pop machine to the door to get into the back staff / work area! Food was cold one McDonald's I would not recommend the fellow who took our order got it wrong because he was speaking his language to another Indian person instead of taking care of customers. Tables were dirty and they should be using the recommended cleaner which is pink and recommended by McDonald's and not windex! Washrooms not clean and smelled horrible . And am offended that the manager and another fellow wearing a turban dressed in jeans thought it was alright to talk while taking my order? # 1 I am Canadian and speak another language as well but while I am working I speak our English language not this Punjabi crap ! That should be saved for after work or at home not in a work place while taking my order that was very rude to do. Shame on you McDonald's allowing that rude behaviour", "aspect_word": "Restuarant, staff, Food, Tables, Washrooms, manager", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4788, 0.3637, 0.6264, 0.5056, 0.7319, 0.3129, 0.8962", "emotion": "disgust, disgust, anger, anger" }, { "review_id": "144WjhsWJvEjtDIW9nuhvw", "business_id": "7L6PKLXfdh3IcKWHHkE04w", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2015-06-15 12:08:34", "stars": 3.0, "text": "Just OK - we like the Pep Boys in Broomall or Wilmington, DE better.\nWe come here on occasion for parts.\n\nLackluster service - and one time I needed help there was literally nobody at the front registers. Someone eventually came up from \"the back\"n I called out for them.\n\nOdd.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8551", "emotion": "neutral, neutral, surprise, surprise, neutral" }, { "review_id": "HQMuQCaPjyJm74r3iuj4jw", "business_id": "2nBmrqwffIEuZdmRIuvYbA", "user_id": "yE_9BjxnwwVdSDiz9Gh17A", "date": "2012-08-07 15:43:25", "stars": 1.0, "text": "I just cancelled my membership today.\n\nI have to agree with the rest of the reviews. The staff is absolutely useless except for one or two of the girls. The staff never even attempts to get to know their customers.\n\nI left because I was booted from a machine during the evening hours about a month ago. When I walked in today to cancel the manager and an employee were chuckling, possibly about me and the manger states, \"your our first cancellation today.\" When I explained to him about why I was leaving, due to gym manners, he said, \"well, that's hard to control.\" No, no it isn't. It's only hard WHEN YOU DON'T WANT TO.", "aspect_word": "staff, manager, employee, manger, manners", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.9218, 0.9180, 0.8872, 0.8664, 0.8402, 0.3371, 0.4666", "emotion": "sadness, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "8Iv6It92d6x2IbEKzhgj5A", "business_id": "IkjBNJvMZhea1c3j2H2Ahw", "user_id": "QbRZfrPlzWST2VjC4DOwMw", "date": "2015-10-22 01:31:44", "stars": 3.0, "text": "This Starbucks is exactly what I expected a Starbucks to be. Great job on consistency Starbucks! Will be back because the location is really convenient and a good place to study.\n\nThat said, I also really dislike the locks on the bathroom doors. The locks are not a necessity and I have to agree with Monte A's opinion regarding the locks that he wrote in his review. Plus, I can never remember the code no matter how many times I'm told it.", "aspect_word": "location, place, locks, doors, code", "sentiment": "pos, pos, neg, neu, neg, neg, neg", "sentiment_score": "0.6655, 0.4852, 0.5372, 0.4117, 0.5396, 0.5378, 0.4229", "emotion": "surprise, joy, disgust, neutral, neutral" }, { "review_id": "OCjkeqe_HAUr-fwxpkP8IQ", "business_id": "cNH8949aoGjotaR1LvbGPw", "user_id": "yAB89vOBgaR8S8L4E3dvgA", "date": "2019-05-15 01:25:57", "stars": 4.0, "text": "I ordered a California Chicken sandwhich. They dont charge anything extra for a lettuce bun, so I replaced the bread for some green. \n\nI have to say I was happy with the portion of lettuce for the veggie bun, it held up pretty well. The avocado was fresh on the sandwhich and I like the bottomless salad concept, even though I only eat one helping. \n\nOur server was friendly and our meal was good. I provided my number and my Red Robin discount applied automatically to one of my burgers. I really appreciated having good service and good food at the same time.", "aspect_word": "Chicken sandwhich, lettuce bun, bread, portion, lettuce, veggie bun, avocado, server, meal, burgers, service, food", "sentiment": "pos, neu, neu, pos, neu, neu, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.3609, 0.5480, 0.5240, 0.4240, 0.3620, 0.4062, 0.5685, 0.7944, 0.5646, 0.6798, 0.8915, 0.8654", "emotion": "neutral, neutral, joy, joy, joy, neutral, joy, neutral" }, { "review_id": "N_WZSu8BPlh41k_v7ADyKw", "business_id": "tK7XOUtDFHtJlskkxtZF6w", "user_id": "wOlnDH8KQ5WPk96LoaRTyQ", "date": "2015-08-18 12:32:22", "stars": 2.0, "text": "This store always fascinated me.... Prices are pretty good. They have pretty decent foot traffic and honestly the store looks pretty good. However, they're employees make me want to shrivel up in a corner, cover myself in compost and decompose for the rest of the century. You can't find any good knowledge here. At least I haven't. All my visits to the fish section found me gagging at the health of the animals and the shear quantity of dead fish found simply floating around. Like nobody cares. Very very sad... I wish I had more to talk about but honestly I have not had a single good experience in this store. There are better places to go. Especially after investigating how poorly they treat workers here...", "aspect_word": "Prices, employees, fish, animals, workers", "sentiment": "pos, neg, neg, neg, neg, neg", "sentiment_score": "0.7569, 0.7412, 0.5326, 0.5849, 0.6419, 0.7917", "emotion": "surprise, neutral, neutral, neutral, neutral, joy, disgust, neutral, neutral, disgust, neutral, sadness, neutral, neutral, sadness, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "Rkm39g3Xl20Owv-inroVYA", "business_id": "2rkoOJNrzOoNCCSqD8CpxQ", "user_id": "bT04OBDAlUTDlqm5OPNxsw", "date": "2017-01-14 20:05:27", "stars": 3.0, "text": "At least three times now I've paid extra for dipping sauce only to not find it in the boxes after the delivery driver left--and after they assured it would be there. Y'all owe me at least an order of garlic knots' worth in missing sauces.\n\nOtherwise it's always timely and hot.", "aspect_word": "dipping sauce, delivery, driver, garlic knots, sauces", "sentiment": "neu, neu, neg, neu, neu", "sentiment_score": "0.6101, 0.4079, 0.3235, 0.4485, 0.4754", "emotion": "neutral, neutral, neutral" }, { "review_id": "twcvvDdTk72lNTE4NwOxWw", "business_id": "iAEEhbfvqlPaITFn1jJy1w", "user_id": "wXdbkFZsfDR7utJvbWElyA", "date": "2019-12-29 12:46:55", "stars": 3.0, "text": "I've been to several UPS stores in the area and based upon the amount of services and supplies this location has, I would say that it warrants an average rating. It doesn't seem to have as much to offer as the Greenwood location, but is laid out better and offers more than the Mooresville location. So maybe 3.5 star? \n\nI do like the layout with the counter area to the right which allows people to come in and move about without waiting in a long line by the door. However, the amount of supplies for shipping on display near the front seemed somewhat limited.\n\nStill, if you have your items already boxed and ready to go, the staff seemed to be intent on getting everyone helped.\n\nReview #3482", "aspect_word": "layout, counter area, waiting, staff", "sentiment": "pos, neu, neg, neg", "sentiment_score": "0.4512, 0.4256, 0.4085, 0.6647", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "pNAK9-OvzVUs3Yg5VCDndg", "business_id": "PnLZ1uKbRZkv6t72gSvCwQ", "user_id": "CT9oWv5b6cnRZG7B20hpSw", "date": "2020-08-25 00:50:02", "stars": 5.0, "text": "This location just reopened for the fall semester in UNR's Joe Crowley Student Union. It's a large store with lots of space inside, which was very organized and clean. The employees were very friendly and I really enjoyed coming here. I'm glad this location reopened and I will be coming here more often. My drink was very well-made and it was delicious. Also, it wasn't busy at all for the first day of the semester and I'm looking forward to coming back.", "aspect_word": "employees, drink", "sentiment": "pos, pos", "sentiment_score": "0.8471, 0.6219", "emotion": "neutral, neutral, joy, joy, joy, joy, neutral" }, { "review_id": "U1IzS-7BhoV6Ulh1uBGwHA", "business_id": "cACFFkkizy5b56xWdGbLAQ", "user_id": "1teRU3au3t44tfZKLV677w", "date": "2019-02-08 16:17:57", "stars": 1.0, "text": "I've been to nearly all of the Wawa stores in my county and this one is the worst by far. Do not go here if you are in a hurry. I've been in line with 10 other people and no one jumps in to open a register . Truckers stop in here to use the toilet and leave, sketchy vagrants out side , rude patrons . I'm writing this one off.", "aspect_word": "register, toilet, patrons", "sentiment": "neu, neu, neg", "sentiment_score": "0.4913, 0.4639, 0.8300", "emotion": "disgust, neutral, anger, neutral, neutral" }, { "review_id": "eX4khJdd5ARJraBj2kyKQA", "business_id": "ApVsOGxYLD6TGNqSQUk2cQ", "user_id": "IMVZIi7x3d3NIQH1T5MN-Q", "date": "2017-07-24 01:09:54", "stars": 4.0, "text": "12/1/12 was the first time I came here. Before 7/21/17, I hadn't been here since 12/31/12 when I was going to Baltimore, MD. The food here is really good. I never have any complaints when I come here considering the fact that I drive past here on a daily basis when going to Planet Fitness. The people working here are nice and helpful.", "aspect_word": "food, people", "sentiment": "pos, pos", "sentiment_score": "0.8967, 0.6210", "emotion": "surprise, neutral, joy, neutral, joy, neutral" }, { "review_id": "nVrnTyw-5lYQs_YadWSm4w", "business_id": "4fUok5d5vgdQEb1Bzzg0rA", "user_id": "kTpLsEWkkX7fRxZPToMsew", "date": "2018-07-30 17:21:22", "stars": 3.0, "text": "It's Olive Garden. Then food is pretty much the same at all that you visit. This one though is not the best as far as service and consistency goes. The food always tastes the same but the portions and amount of sauce they put on stuff is very inconsistent. I ordered a pasta for me and a pasta off the kids menu. They were both huge portions which made me wonder why I paid the money for the regular dish instead of just getting two off the kids menu. The servers tend to be very slow. I think they maybe give the servers too many tables to work. It's not horrible and I do still go here, but it's could use a little work.", "aspect_word": "food, service, portions, sauce, menu, dish, servers, tables", "sentiment": "pos, neg, neg, neg, neg, neu, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.4746, 0.7340, 0.4374, 0.7509, 0.4935, 0.5841, 0.6411, 0.5000, 0.6027, 0.9144, 0.8910, 0.3610", "emotion": "neutral, neutral, neutral, neutral, neutral, surprise, sadness, neutral, fear, neutral" }, { "review_id": "pogzAZNhYFvod3w_w05rwg", "business_id": "f7FQ221xo0bipLJz_BGBLQ", "user_id": "Ce9vPho0OnX2JrJ8VEjd_A", "date": "2020-11-07 08:29:29", "stars": 4.0, "text": "Cowboy Tavern Double Stack Burger was great. It had very good taste, heat of the meat was perfect and French-fried onion straws added a very good texture and taste.. \n\nOf course, I love their bottomless fries deal very much, and we took advantage of their offering when possible.\n\nWe were seated in a booth next to the kitchen and takeouts assembly area, so we observed orders assembled and moving out throughout our time there. There were fair amount of families dining-in, but it was not busy and we were spread out throughout the dining area. \n\nOur server was OK, there were times our glasses were empty, and we had to wait to put in for more fries. Even though it was not a busy evening, it looked like many servers were just standing around and entertaining themselves. That's the only reason they did not deserve five star review IMHO.", "aspect_word": "Double Stack Burger, taste, heat, meat, French, fried onion straws, texture, fries, booth, kitchen, takeouts assembly area, dining, dining area, server, servers", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.5838, 0.5973, 0.5684, 0.5820, 0.5873, 0.5434, 0.6781, 0.6027, 0.4468, 0.4871, 0.6335, 0.3605, 0.4744, 0.5567, 0.5630, 0.6892, 0.8475", "emotion": "joy, joy, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "uuuTL90qEzTDa1rvSVgWLA", "business_id": "MHpbM6Ua6ZpqhMNrv_vpqA", "user_id": "sX8njhC6ei9Yhz5vDASoXg", "date": "2020-06-17 20:27:47", "stars": 5.0, "text": "this is my favorite pizza hut in town! i was surprised to read some of the negative reviews because after going here so many years i've never had a bad experience. the pizza is always fresh and on point and not to mention they have a DRIVE THRU!!! the staff is super friendly and easy to work with. I ordered from here yesterday because i wanted to do my gender reveal using their meatball stuffed crust pizza which is my FAVORITE! they did an awesome job and made sure i had everything i needed. thank you especially to Phil the cashier and Devonte the manager for being so patient and accommodating! always a pleasure to go to this location!", "aspect_word": "pizza, staff, meatball stuffed crust, cashier, manager", "sentiment": "pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.5872, 0.8142, 0.8523, 0.4310, 0.4013, 0.5227, 0.7888", "emotion": "surprise, joy, joy, joy" }, { "review_id": "wnNdPTU0p0oEkE2VQ_JqHA", "business_id": "EBkn2pPjEexIjKZoD4H3OQ", "user_id": "wqhkw_-HIMqkYA2lNFdbcA", "date": "2012-10-03 19:53:23", "stars": 5.0, "text": "This KFC has a buffet, chicken is put out hot as needed. The workers are nice, they wear gloves. The dining area is clean, we went at lunch and the tables were wiped. It was very busy, this kept the chicken and the sides hot.\n\nThe buffet is $7.49, drink included. Plenty of parking. It's off exit 240, off I 75.", "aspect_word": "buffet, chicken, workers, dining area, lunch, tables, drink", "sentiment": "neu, pos, pos, pos, neu, neg, neu, neu", "sentiment_score": "0.7428, 0.5018, 0.7814, 0.4197, 0.8389, 0.4574, 0.6739, 0.6106", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "2wsSpD-jsXHEK9qu_LHj7A", "business_id": "Ur2C_YaqewfR3QWaWtJy3w", "user_id": "iTzDe_KgCUQqjVFIqpku6w", "date": "2017-04-21 23:55:26", "stars": 1.0, "text": "Husbands salad had a live bug in it tonight. Flagged down nearest staff - took off salad from bill but everyone else had finished their meal before replacement salad arrived. Two times to get proper size container to take home. Water glasses not refilled. No visit by manager or sincere apology. Poor response to a appetite suppressing situation. Did not feel properly compensated for a disgusting find.", "aspect_word": "salad, staff, meal, manager", "sentiment": "neg, neg, neu, neu, neg", "sentiment_score": "0.2518, 0.7999, 0.5552, 0.8194, 0.7902", "emotion": "neutral, neutral, sadness, sadness, neutral, disgust, neutral" }, { "review_id": "ZDSl2WllWiBLKH36f4TcDw", "business_id": "bJ7_F_3uesqOPvSK8W8TxQ", "user_id": "H2udpYwM6WtipKqMyAS5ZA", "date": "2015-01-22 04:16:09", "stars": 2.0, "text": "Each time I was here they were out of soup, the second time they were out of the bread I like, tuna, and soup. Well, sh*t, nevermind then. \nI just got a drink both times and called it good. \nOn the last visit they were already 75% closed up, 25 minutes before close the 2nd time, and that's why they didn't have nearly any food available.\nWonder how long this place will last.", "aspect_word": "soup, bread, tuna, drink, food", "sentiment": "neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6696, 0.4681, 0.4835, 0.6304, 0.6576, 0.4856", "emotion": "neutral, anger, neutral, surprise, surprise, neutral" }, { "review_id": "e2P6V0IYp5pC4A3z0T4IFQ", "business_id": "5MxK8G-aA4Fi0ugDIBEfOQ", "user_id": "gUzkmYFApMimctd4Wjxh1w", "date": "2018-08-09 05:49:10", "stars": 4.0, "text": "Why on earth is this location rated so low?? First off, let's be real, Panda is not Chinese food, if you're looking for real/fancy/authentic Chinese food, trust me it's out there... just probably not served through a drive through window. \n\nI came to this location out of desperation. I was starving and lazy and didn't want to get out of my car. There was no wait. The girl working the window was possibly the most polite drive through operator. When I got my food it was packaged up so nicely! Seriously, genuine work went into this! They gave me a small kids cup or water cup, which they put my two sauces in, probably so they didn't bust open in the bag? My fork was nicely wrapped in a napkin and placed into a small wax paper bag with my fortune cookie (which was completely inaccurate by the way). \n\nThe food was cooked well, my Dr Pepper was much needed. Again, this is just fast food! But let's give credit where credit is due! The employees at this location are working hard and have great attitudes! Much appreciated!!", "aspect_word": "location, Chinese food, wait, girl, operator, food, sauces, employees, attitudes", "sentiment": "neg, neg, neg, neg, pos, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.4429, 0.3222, 0.6249, 0.5322, 0.5089, 0.5065, 0.6271, 0.3575, 0.3341, 0.5168, 0.4789", "emotion": "neutral, neutral, neutral, neutral, fear, sadness, neutral, neutral, surprise, joy" }, { "review_id": "nMYxG1kf8JlIQ_y6z7Iv5g", "business_id": "pafrjSu3h0v0N8GR3ghNtQ", "user_id": "KDewJBJknfWvQyHHFNbfdg", "date": "2010-09-01 22:08:08", "stars": 5.0, "text": "Yats induces short reviews because of their amazingly quick service. They induce f*ing expletives in the most positive of fashions, like: hell yeah, food! Or, f*ck yeah! The kitchen is watching Point Break! Right there.. Point Break!. F*ck yeah, curry etoufee. Ask me this: can you find curry etoufee anywhere else in Indy? Well. You can't. Maybe the other Yats locations I guess. Under $10, under 5 minutes take out, there's only 1, and it's Yats.", "aspect_word": "service, fashions, food, kitchen, curry, etoufee, curry etoufee", "sentiment": "pos, pos, pos, pos, neu, pos, neu", "sentiment_score": "0.9234, 0.3590, 0.5579, 0.4458, 0.3691, 0.2910, 0.3623", "emotion": "neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "xfXha_YF3jZgWLy-hN31fQ", "business_id": "pZl68OjM4Fz0Ms0raK69Bg", "user_id": "ROy1G2bjdQfFL00t3u_LFg", "date": "2017-05-15 15:05:50", "stars": 1.0, "text": "Probably one of the worst visits to a McDonald's in a very long time. Over 8 minutes in the drive thru and then told to park around as it was going to be another 3 minutes. Total time wasted for 2 big Mac meals was 13 minutes. Oh and they couldn't even get the ice tea right. Guess all meals come with Coke.", "aspect_word": "meals, ice tea, Coke", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.2668, 0.4432, 0.6605, 0.4055", "emotion": "disgust, surprise, sadness, sadness, neutral, neutral" }, { "review_id": "AMHHwkmXvDdmfzAWlJtQmA", "business_id": "CFHGvmBp8CwYOCUDjwYo2A", "user_id": "oenYCIAoguPKqysK-tHOXg", "date": "2015-12-16 03:35:41", "stars": 1.0, "text": "This is by far the worst pizza hut I have ever dealt with. I have ordered time and time again from this location and every time I get my order they forget something. EVERY TIME. This time they brought my ranch for the wings but didn't bring the wings. I am beyond upset at this point with this location and with pizza hut. Last time it was my ranch they forgot with my pizza. They offered to bring it right out asap and after an hour and a half and a cold pizza I told them to not bother bringing it at that point. When I called the 800 number last time they said they would gave me a 5$ credit to my account and would automatically be subtracted from my next purchase. It never happened, I never received the credit. What's the point of ordering if they take more than 2 hours to get it to you and then don't bring you what you ordered? I have given the drivers more than 20% tips every time as well only to find out that someone didn't even do their job. This is so frustrating. 1 time sure, 2 times? what is going on, but 3 times??", "aspect_word": "pizza hut, wings, pizza, hut, drivers", "sentiment": "neg, neu, neu, neg, neu, neu, neg, neg", "sentiment_score": "0.6056, 0.6804, 0.6307, 0.4325, 0.3257, 0.3965, 0.5162, 0.6473", "emotion": "disgust, neutral, neutral, anger, neutral, neutral, neutral, sadness, surprise" }, { "review_id": "NbAMLf4eo5FD3atch8O2bA", "business_id": "PxPUuQBNgXx8wpeNzg2VUg", "user_id": "fKtRz0W_ptFbrnyZnDqtfA", "date": "2018-01-06 19:47:12", "stars": 4.0, "text": "This UPS Store is the one I frequent most as it's quite close to where I live. Everyone I have encountered here has been very helpful and kind. \n\nSome downsides are it's location as it's in the center of 202 so getting back on 202N can be difficult and that it no longer does fingerprinting.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "RXfKGHTsV5TmTK2uoaU3ug", "business_id": "OXJ8J1BOWd4_e-31d-TcaA", "user_id": "fhzuE-bKMkz3mkpMsaG21w", "date": "2017-02-13 07:14:55", "stars": 1.0, "text": "We came here because of so many good reviews \nBut this place sucks and is way overpriced! NO NO NO and No! \nFor starters I ordered three tacos and the girl that was making them, heated up the tortillas didn't even tried. She just threw them under this iron thing for less than 2 seconds and those tortillas were still raw! The hot sauce didn't even have any salt on it for taste nothing! And the tacos weren't even worth the money for their small little size. \nSo we decided to go back to our favorite place \n(La China Poblana)\nThat place deserves 5 stars indeed. And they make\nYour tacos with hand made tortillas as well .\nFor less than what this wannabe authentic Mexican\nplace charges. I'm never coming here again.", "aspect_word": "tacos, tortillas, hot, sauce", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, pos, pos, pos", "sentiment_score": "0.6291, 0.6006, 0.2957, 0.6491, 0.3398, 0.6026, 0.2992, 0.5686, 0.5346, 0.5316, 0.2948", "emotion": "anger, joy, neutral, neutral, sadness, neutral" }, { "review_id": "rmy8XQaOMy-zPyr5AiQTlw", "business_id": "XSvfmG8EJIfnXLiJ7qZWXg", "user_id": "Pd3PeXBtVwAYUKlCJghGQQ", "date": "2015-04-17 04:32:19", "stars": 5.0, "text": "Wawa is wonderful. Always good for breakfast, lunch or a midnight snack. My friends and I would frequent wawa especially after we learned to drive ages ago. It was a rite of passage to go to wawa as soon as you got your drivers license!\n\nAnyway, they have all sorts of options for drinks like coffees, hot chocolate, lattes, smoothies, fraps and more. Thefood and smack options are also abundant. The chocolate chip muffins, philly pretzels and jalapeño stuffed pretzels are my top three favorites. Also, the made to order line of hoagies is always solid!", "aspect_word": "Wawa, breakfast, lunch, snack, drinks, coffees, chocolate, lattes, smoothies, Thefood, options, chocolate chip muffins, pretzels, jalapeño, jalapeño stuffed, hoagies", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.6588, 0.4899, 0.4692, 0.7196, 0.4445, 0.7114, 0.3912, 0.3857, 0.3378, 0.3538, 0.5938, 0.2916, 0.3661, 0.3809, 0.3188, 0.2982, 0.4265, 0.4054", "emotion": "joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "wGIxR3NPFl7e6fJ_Prw1WA", "business_id": "YuuKn_M5k488_23N0IVwWA", "user_id": "n9rTqXiSs6hpxufH-VXaRg", "date": "2015-08-18 00:15:37", "stars": 1.0, "text": "Around 7:30 last night I was ready for dinner. I'm staying at the Resident Inn right next to this location so I figured I could go for a sandwich. But, when I got to this Subway the doors were locked and the open sign was turned off. The girl standing behind the counter just looked at me. It was only 8:00pm yet it clearly states on the door and on here that they don't close until 9:00pm. It's very unprofessional to close early when hours state otherwise. Service could not be acquired, so I was very disappointed.", "aspect_word": "dinner, sandwich, girl, counter, door, Service", "sentiment": "neu, neu, neg, neu, neu, neg", "sentiment_score": "0.9279, 0.8675, 0.5490, 0.5643, 0.3978, 0.8574", "emotion": "neutral, neutral, surprise, disgust, neutral, disgust, sadness, neutral" }, { "review_id": "36GSvvV2Poe7DhDOD4f3Eg", "business_id": "7bxiMOVHO2B5h6FeFL-fUQ", "user_id": "fnxXONGMKeOF8oMmoCTuWw", "date": "2021-09-05 23:44:33", "stars": 1.0, "text": "Horrible Horrible Horrible service. This would not be a missed Popeyes if closed the doors.\nThey got my order wrong twice. They talking on the phone while working. They scratch in their hairs and touching food without washing their hands. After seeing that I canceled my order and got my money back. Sad, those young people have no guidance to good work ethics. And no manager to guide them to work professionally..\nThey would notget 1 star if I could go lower", "aspect_word": "service, food, manager", "sentiment": "neg, neu, neg", "sentiment_score": "0.8725, 0.5399, 0.8177", "emotion": "fear, sadness, anger, neutral, anger, sadness, sadness, neutral, neutral" }, { "review_id": "iGBIjHBmqH1bFgz1j7jXHA", "business_id": "lyjKJKPaEcK3mNIXcn1rfQ", "user_id": "hnsbwH1gz96j9C_1czv2qg", "date": "2021-04-01 09:36:19", "stars": 1.0, "text": "Very rude staff in the pharmacy. Spend your money elsewhere!\n\nOn multiple occasions have witnessed their impatience and unwillingness to assist. Evening of 3/31 I was at the receiving end of a female employee's bad attitude in the pharmacy.\n\nStood in line for 5 minutes while the same employee was being rude to the customer in front of me.\n\nWhen it was my turn, I found out my script was accidentally sent to a different location. they did not offer to have it transferred and made me feel like I wasted their time and was and idiot because there was nothing there.\nI later found out that they were fully capable of having it transferred and restocked after having to call both locations.\n\nShe then refused to ring me up for the items I wanted to purchase because i had 11 items and they can only ring up 10???", "aspect_word": "staff, employee", "sentiment": "neg, neg, neg", "sentiment_score": "0.8904, 0.7790, 0.8698", "emotion": "anger, anger, disgust, anger, surprise, sadness, surprise, surprise" }, { "review_id": "sl1_8G8jhF59gef2MQij9Q", "business_id": "zXvjFr3lftIlkuFNlY4PRw", "user_id": "nWh05uXTfV-L7s3iZon4Fg", "date": "2012-11-12 19:37:03", "stars": 2.0, "text": "I love Starbucks and must have been to well over 150 locations all across the country and this is probably my least favorite location. I'm only giving it two stars just because of he name. \n\nFirst off this location is always packed. A little too packed. I can never get a seat. Also I'm pretty sure there is a homeless shelter near by or something because I've been here 5 times and usually see people talking to themselves in the patio or hanging out around the location and have been asked for money on a few occasions. Just makes the overall feel of this Starbucks just a little off. \n\nAlso the bathrooms are always dirty and the super station is filthy. I don't know why I keep coming back here? Probably based on location only. I complain about this location on each visit! I think I'm finally done though and will drive a little extra to avoid this location.", "aspect_word": "Starbucks, seat, patio, bathrooms, station", "sentiment": "pos, neg, neu, neg, neg", "sentiment_score": "0.3938, 0.3746, 0.5093, 0.8047, 0.6516", "emotion": "joy, neutral, surprise, sadness, neutral, disgust, surprise, surprise, neutral" }, { "review_id": "ss05mPKtywTUPXEmWQaK9w", "business_id": "oXMk5prvnXniaSFbR8vHqw", "user_id": "Fb2nZkZEy5zJRyZ5R6CliA", "date": "2013-03-11 22:04:18", "stars": 4.0, "text": "This is a really solid location for your fast food chinese fix. The food is always prepared well, never been to syrupy or too dry. Its always clean and the line isn't every too long. Of the Panda Express locations around, this one is my favorite. \n\nSpecifically speaking to their service, while we were sitting, two women came in in a tizzy because they had thrown away one of their credit cards. They knew exactly which can it was tossed into. The management quickly called upon the specific associate that had emptied that can and he was able to go to the dumpster, and reclaim her credit card immediately. I mean, it was actually quite impressive because he found it within a minute. He knew exactly where to look. I think it points to the organization and attention to detail that is ingrained in the team at this store and that is why their food is always just right. love it.", "aspect_word": "location, food, chinese, chinese fix, line, service, management", "sentiment": "pos, pos, neu, pos, pos, neg, pos, pos, pos", "sentiment_score": "0.6929, 0.4572, 0.2839, 0.3393, 0.8645, 0.4445, 0.3856, 0.4610, 0.5273", "emotion": "joy, neutral, neutral, joy, anger, surprise, surprise, neutral, joy, neutral" }, { "review_id": "cMxmPOGDECoJPJ36pRA2ww", "business_id": "mCCm-Hf51JSV87A4iwjvmA", "user_id": "XgNPB5WVVNrvQcv7g2HXKQ", "date": "2020-01-10 00:39:14", "stars": 5.0, "text": "Very nice location. It has only been open a few days. All the servers and staff are very friendly. We finally were able to order the famous sandwich, and we will be back! The drive thru was very busy, so we waited a few minutes for our food. We were about the only diners in the restaurant. We are so glad there's a decent fast food joint near us! Keep up the good work!!", "aspect_word": "location, servers, staff, sandwich, food, diners", "sentiment": "pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8545, 0.8761, 0.8873, 0.5868, 0.7759, 0.5595, 0.7017", "emotion": "joy, neutral, joy, neutral, joy" }, { "review_id": "mThDBK-xWoEBvheYTnWkmg", "business_id": "fD97Cz56LydAIdtnnj9DEg", "user_id": "zrYg0qeic-qaWIEhI0LFKA", "date": "2015-02-22 22:14:49", "stars": 5.0, "text": "I go to this Panera Bread a lot and I always receive great service. They are usually pretty fast during busy hours which is great! The employees at the register are always very friendly and have a smile on their face. \nThe food is the best part. I crave Panera's Mac & cheese at least once a week and that's usually what brings me back! The environment is usually pretty casual and during busy hours its not extremely loud so you aren't yelling to the people you are with while you're eating. \nI will definitely be going back to this Panera Bread and any others around my area in the near future!", "aspect_word": "service, employees, food, cheese, environment", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.9076, 0.8213, 0.7965, 0.2451, 0.4867", "emotion": "joy, joy, joy, joy, neutral" }, { "review_id": "e7-rqkPOxXaM_gKj2B8xcw", "business_id": "nLyyTrxpEOdmNl9P95zXGA", "user_id": "MmEYowrsA4j3K4gc9Th53g", "date": "2015-07-30 22:45:41", "stars": 5.0, "text": "When's the last time you sat at a bar in a restaurant and were offered food samples during Happy Hour?\n\nI don't think I've ever had this happen in Tampa Bay, until this Anthony's location did it on Tuesday.\n\nTuesdays are generally one of my favorite days if I have an Anthony's craving, since they do half-price drafts and carry Peroni...but now they throw around some free food too?\n\nConsidering all the delicious options I've enjoyed at any Anthony's over the years (Pizza, Eggplant Marino, that hot roast beef sandwich, meatballs, wings), it has always been a sure thing to me.\n\nNow that I've met Dara who manages this location and Jackie who tends bar, it will be tough to keep me out of here on Tuesdays for multiple reasons.\n\nIn a previous post about Side Splitters, I openly questioned why anyone attending a comedy show would order food there. Considering Anthony's is about 102 steps from the front door, that makes it a no-brainer in terms of having a quality dinner from an actual restaurant before or after someone like Gary Valentine mails in another set to pay his bar tab.", "aspect_word": "bar, food, price, Peroni, options, Pizza, Eggplant, roast beef sandwich, meatballs, wings, comedy, front door, dinner", "sentiment": "neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7605, 0.5456, 0.2664, 0.3164, 0.4545, 0.5427, 0.4546, 0.3856, 0.5102, 0.4455, 0.3769, 0.7409, 0.4127, 0.6706, 0.3269, 0.5547, 0.8349", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "5iac9oofx1YGMF0SVAVNxg", "business_id": "xM-HnG-yurTNI38ui0Akzw", "user_id": "ynO2E2xuey8iT_q8y-Dy8Q", "date": "2017-04-03 22:32:18", "stars": 5.0, "text": "I love this Dunkin Donuts. The drive thru attendants are always very friendly. The drive thru is tight so take your time and be careful. Their iced drinks are always mixed so well, a lot of places don't mix in the sugar so you drink all the sugar first and the rest of the drink isn't sweet enough. This DD does it right!", "aspect_word": "attendants, iced, drinks, drink", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.4553, 0.2602, 0.3792, 0.6481", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "p97mFx9Vw0U_i_aw9jDNRA", "business_id": "fcEKpvseS_mbzsmfn7Kpgg", "user_id": "rx29i4RB6Lj-a5LQtgi6Xg", "date": "2015-10-12 03:58:40", "stars": 1.0, "text": "The worst jack in the box in the United States! I travel a lot came here in 2008 thought it was THE worst... Came back 7 years later staying at the same hotel right next door still THE worst! My bun was upside down my fries were not only burnt they were cold & almost black! Ask for no ketchup of course there was ketchup! To top it off the ppl are very rude & unhappy w their lives! Never go to this jack in the box EVER", "aspect_word": "fries, ketchup, ppl", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.7072, 0.5032, 0.4010, 0.4693, 0.5740", "emotion": "disgust, neutral, neutral, anger" }, { "review_id": "RlD8YvxBAGtaMvo0VnyfsQ", "business_id": "0WX9lNZPC_w0oaq8pvBr4w", "user_id": "RwPKUrc0ae54hV1DWU1MsQ", "date": "2018-06-17 14:36:30", "stars": 3.0, "text": "It has been years since we have been to an OG, and generally avoid chains but was guest at Father's Day meal. It was much as I remembered it, reliable standards and low prices. Happy hour prices were really cheap....draft Blue moon 16oz for $3 and house wines similar. \nIn a party of 6, we had one kids mac & cheese, a chicken chef salad, 2 small steaks over pasta and 2 soup, salad and bread sticks, after starting with the delectable cheese dip. I was very happy with the pasta fagioli and taste of chicken with gnocchi, but the steak eaters thought the meat was overcooked beyond the medium they requested. Service was very professional while friendly and restaurant was not very busy even on eve of Father's Day. Ambiance was fine and fitting for an Itlaian place.", "aspect_word": "meal, standards, prices, & cheese, chicken chef salad, steaks, pasta, soup, salad, sticks, cheese dip, pasta fagioli, fagioli, chicken, gnocchi, steak, meat, Service, Ambiance", "sentiment": "neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neu, neu, neg, neg, pos, pos", "sentiment_score": "0.5914, 0.4735, 0.5642, 0.4280, 0.3815, 0.5110, 0.5396, 0.3777, 0.4411, 0.4294, 0.4072, 0.4403, 0.3878, 0.3298, 0.2926, 0.3903, 0.4635, 0.7527, 0.5527, 0.3863", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral, joy, joy, joy, joy, neutral" }, { "review_id": "S15Z4XMVTaOXH4uDwwXglw", "business_id": "58Vd48_6D1Myd_M1xWepJg", "user_id": "yAB89vOBgaR8S8L4E3dvgA", "date": "2019-05-20 14:12:21", "stars": 5.0, "text": "Road trip Coffee. \n\nThe Caramel Ribbon Frappuccino one of us got looks like a dessert. It has Marshmallow whip cream added, wow.\n\nI got my usual Grande Caramel Macchiato. I added a pump of White Chocolate Mocha, so good, just not hot enough. \n\nCute little Starbucks and the people are very friendly. 5 stars for that.", "aspect_word": "Caramel Ribbon Frappuccino, Frappuccino, dessert, Marshmallow whip cream, Caramel Macchiato, White Chocolate Mocha, people", "sentiment": "pos, neu, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.4244, 0.4174, 0.3564, 0.6597, 0.4221, 0.4514, 0.4454, 0.5015", "emotion": "neutral, joy, surprise, neutral, neutral, joy, neutral" }, { "review_id": "DaqBiUSDnoaVpkEt6VBaCQ", "business_id": "7KKre8EbV95w_MbYTknCPw", "user_id": "T9G9rrKtL2rCffst_8M_OQ", "date": "2015-08-27 13:13:42", "stars": 1.0, "text": "I really like the breakfast burritos, but won't be back. This is the second time I've had snotty service. I ordered and only got two salsa(for two burritos, we like two salsas each) packs and I nicely asked for some extra and the girl at the window huffed and puffed and acted like I asked her to do something above and beyond, then basically threw two more salsa packs at me and closed the window. This location has HORRIBLE service. I won't be back. They must have a bad manager to allow this place to have such horrible workers. I have them a second chance and they blew it. I don't recommend this location.", "aspect_word": "breakfast burritos, burritos, service, salsa, salsa packs, location, manager, workers", "sentiment": "neu, pos, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.3698, 0.3084, 0.8771, 0.5037, 0.3616, 0.5094, 0.8681, 0.8949, 0.8693", "emotion": "sadness, neutral, anger, sadness, disgust, anger, neutral" }, { "review_id": "iL2DVd5YvNXlCDiugwnZOw", "business_id": "w2ReK1oQ9EUTgrN6Y0GSRw", "user_id": "tlJh-oMkxX3eP673DJ_wGA", "date": "2015-07-31 17:53:35", "stars": 1.0, "text": "By far one of the worst McDonald's that I have ever been to and I know many that would agree. The service is slow, the order is rarely correct, the food is often old and over cooked, the staff is usually rude or too busy arguing to get your order done, and don't even bother with the drive through. I've lived here for a few years and would visit the area before then. I would say two years ago the food was great and the service was too. Since then it has declined quickly. They spent what I would assume to be a fair deal of money on renovating the inside and outside of the building, but I guess they forgot to staff it with a staff that could hold up to its looks. Don't waste your time and money on the crap that they serve. Not that McDonald's is gourmet or anything, but you get my drift. Plenty of options are close by. If I'm really wanting McDonald's I'll drive to Edwardsville or somewhere else to get it...and I only live about a mile away from this one.", "aspect_word": "service, food, staff", "sentiment": "neg, neg, neg, pos, pos, neg, neg", "sentiment_score": "0.8768, 0.7744, 0.9003, 0.7282, 0.4819, 0.7087, 0.8065", "emotion": "disgust, joy, joy, surprise, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "HqlooWMglByrjcOHzCsANg", "business_id": "xPxiRUJt-sYZ1Nsm2o8gkw", "user_id": "ePcbpwc0MXl3Iorp1TqYuw", "date": "2016-12-31 19:06:33", "stars": 4.0, "text": "Located right on I 159 across Lincoln hwy. Chilis is probably one of the only traditional chain restaurants in this area to take reservations for a large group. I've been here with over 20 people for my sons 8th grade graduation and his friends birthday dinner. We called up and the manager made sure we had a tables ready for us when we arrived both times. Even was able to drop off a cake for them to store the same day. \n\nI've been here a fews times without a large group. Haven't ran into a long wait to be seated, I did have an issue with one of the wait staff but she wasn't even out server. They always have a special running , if it's 2 for $20 or 3 for me $10. Even if I don't eat anything, we can never do wrong with the margaritas. Their specialty drinks are always on point. \n\nThe last time we were here I ordered ribs platter that came with chicken, corn on the cob, fries and these pickles. I love pickles.. But these were horrible. One bite and it was a no go from there. Stay away from the \"special\" pickles. \n\nI also like the remote menu that allows you to order food, pay games and pay your check all on the touch screen. Sad that it might take away jobs but it is convenient. I still would like some type of human interaction. \n\nAt the end of the day... Yes I will return ... Even If it's only for drinks!", "aspect_word": "reservations, dinner, manager, tables, cake, wait, wait staff, server, margaritas, drinks, ribs, platter, chicken, corn, fries, pickles, special, menu, food", "sentiment": "neu, neu, pos, neu, neu, neg, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.7453, 0.7759, 0.4410, 0.6098, 0.5155, 0.7501, 0.6260, 0.7603, 0.4332, 0.3265, 0.2296, 0.4372, 0.2932, 0.3941, 0.3658, 0.4259, 0.2196, 0.2479, 0.4050, 0.1996, 0.5221, 0.8098, 0.8248", "emotion": "neutral, neutral, joy, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, joy, neutral, fear, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1VK7x9t1YQ-PAHWplAsfmA", "business_id": "2m8qCPdzzcPKVeaeyGBnwA", "user_id": "6JsEeA-Z-nWl3awrR6n9ZA", "date": "2016-03-08 23:36:43", "stars": 1.0, "text": "From the gruff, uncaring hostess/waitress to the itty bitty saucer-sized personal pan pizza. Our server was bothered by us as well as other customers as soon as we walked in the door. She clearly wanted to be doing something else besides work. She was annoyed that we didn't want to immediately order our food and had to come back. She didn't bother writing anything down as we ordered it, and had to ask us about what we ordered multiple times. We never got checked on. We never got our drinks refilled. My body is still suffering from eating here.", "aspect_word": "hostess, waitress, pizza, server, food, drinks", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.8963, 0.6780, 0.8289, 0.3403, 0.3163, 0.9290, 0.7718, 0.7634", "emotion": "anger, neutral, anger, sadness, sadness, sadness, neutral" }, { "review_id": "1UosJsqZSIeYOMuwulMlJQ", "business_id": "011vcXzrmB86rXoVwCJiJw", "user_id": "r-_wlZSD5C6TlRQnT2aQDQ", "date": "2020-01-10 01:41:55", "stars": 1.0, "text": "Small CVS with the necessities and liquor. There were many shelves that were barren or items that were misplaced. Just got home and realized that my hairbrush and comb set was USED! DISGUSTING! The package was slightly open, which I just thought was from it hanging on the peg. When I got back to my hotel, I noticed spots on the brush. I took the comb out and noticed flakes on it as well. DO NOT SHOP HERE. I can't imagine what other products they put back on the shelf that others return.", "aspect_word": "liquor, shelves, package", "sentiment": "neu, neg, neg", "sentiment_score": "0.6356, 0.6704, 0.4373", "emotion": "neutral, disgust, neutral, surprise, neutral" }, { "review_id": "-jhuTAs6T_lyFtEKI-E5SQ", "business_id": "6Pu5MKIWbn6FO-oebSSrYQ", "user_id": "5ECtmLzrurE0RcNpmTwXaA", "date": "2020-03-04 15:13:04", "stars": 3.0, "text": "Drove to this area for the Farm House Restaurant and it was closed because of the awful tornado the previous night :( Found this spot a block up and it had positive reviews on Yelp, so that is where the adventure started.... Walking inside it has a sports bar feel to it with a texas like design of old doors hanging in the front and a mixed bag of items hanging on the walls for the decor. Dimly lit lots of TVs hanging from above with long neck connecting ceiling fans up above. The massive wall of bottles behind the bar showed off the fancy bottles and large drink menu options. The server was very nice and gave me a slew of recommendations...\n\nAfter placing my order she started me with the two bite size biscuits which tasted amazing... Small little bites of yumminess. Then I went with a cup of the gumbo and it was just okay. Tasted kind of muddy and the flavor was just okay and no shrimp in it just sausage... For the main course I went with the filet with scallops added and the steak was mediocre but dressed to impress. It just tasted more like a different cut of meat and was not all that flavorful, but would still win the beauty pageant just the cookie show lol...Then the scallops were 5 stars! They were very flavorful and would have been better just getting an order of these. Overall it was a just okay experience but I might venture back to experience just a scallops meal and try some oysters on another visit, but for now this experience left me wishing that my first place was not closed today...", "aspect_word": "bar, drink, menu, options, server, gumbo, flavor, shrimp, sausage, main, course, filet, scallops, steak, meat, meal, oysters", "sentiment": "neu, neu, pos, neu, pos, pos, neu, neg, neg, neu, neu, neu, neu, neu, neg, neg, pos, neu, neu, neu", "sentiment_score": "0.2496, 0.7359, 0.3515, 0.3184, 0.3267, 0.7806, 0.4173, 0.5693, 0.5126, 0.3004, 0.4640, 0.2514, 0.3882, 0.4642, 0.4913, 0.3341, 0.4225, 0.5545, 0.3038, 0.3608", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "JwmhIC-EdDhc3OF1BgDm7Q", "business_id": "SpRO8L2yZGNcHQPs0uak-Q", "user_id": "w211CeztzndXJT4t6oazQg", "date": "2020-01-13 21:36:40", "stars": 1.0, "text": "Been to countless Panda Express restaurants and was excited to get one in Mt Juliet. I'll probably go back one more time but this first visit wasn't impressive. I asked for a sample of walnut shrimp. The server gave me about 1/5 of a piece of shrimp and was cold and like rubber. I asked for a larger piece and his response was it's only supposed to be a sample. Wow what a bad start. Told him it was cold and rubbery and he said it was probably off the top. That was it. Unbelievable. He asked me if I wanted to try something else so I asked for sweet and sour chicken. He told me he knew it was old and not very hot because it's not a popular dish. Passed on trying it. Appreciate the honesty but why keep something out there when ya know it's subpar quality!!? My meal was luke warm at best and not the quality of Nashville Panda Express. Staff really didn't seem to care and weren't very friendly. Not a very good start. Panda Express if ya think you'll get by on your name think again. Keep this up and word will get around. Hope ya improve by my next visit but I'm in no hurry to go back.", "aspect_word": "shrimp, server, chicken, dish, quality, meal, Staff", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.3229, 0.9200, 0.2891, 0.3560, 0.6204, 0.6409, 0.4124, 0.5466, 0.8394", "emotion": "joy, surprise, neutral, neutral, surprise, surprise, surprise, disgust, neutral, neutral, disgust, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "D57B7I3WyEzTueCyofb4yw", "business_id": "vSuBdRP57QxIvURlZV-6FA", "user_id": "vHc-UrI9yfL_pnnc6nJtyQ", "date": "2021-05-14 04:52:06", "stars": 5.0, "text": "Oh shoot! It's Mother's Day tomorrow! TJ's to the rescue!\n\nIf you're not buying cards and flowers at TJ's you're doing it all wrong. They have the best floral selection of any big box store around, and I've never had a disappointed recipient with these bouquets. They'll always have the expected ones like a dozen Roses on Valentine's Day, but they'll also surprise you with seasonal bundles like tulips and mixed bouquets too. \n\nThe cards are all cute too, and usually about $1-$2. The messages say enough and there's plenty of space to add your own message as well!\n\nIf you're looking for gifts, I highly recommend the 1lb chocolate bars and of course, the wine and spirits too. \n\nBut who are we kidding. We only come in to TJ's to browse the snacks and leave with too many of them every time!", "aspect_word": "floral selection, bouquets, cards, bars, wine, spirits, snacks", "sentiment": "pos, neu, pos, neu, pos, neu, pos, pos, neu", "sentiment_score": "0.5847, 0.2890, 0.2957, 0.3459, 0.4359, 0.3383, 0.4509, 0.4827, 0.6797", "emotion": "surprise, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "fmcqIVigkT8Orwt4KheXrQ", "business_id": "90YSYkeocJdZwwSo5mAqow", "user_id": "TFouGQkeZiMbZxZpD-jlJg", "date": "2014-11-29 03:49:58", "stars": 1.0, "text": "We went to Petsmart on Black Friday and they had 50% off sale. We were looking at a dog sweater that has been returned and had a new price on the $13.95. One of the workers there told us that it would be 50% off the $13.95. The original price was $21. The cashier wasn't sure so she called the manager Joe and he came over. I explained to him what the worker said and showed him the price of $13.95. He tore the price tag off and said that is not the price. I told him that I wanted the item for 50% off the $13.95 and it was marked on the tag. He argued with me quite rudely and then he blurted out in front of the whole line of people, I can either take it for 50% off the $21 or not take it at all. He proceeded to throw it down on the counter and walk away very hostile. I told the cashier that I did not want it. Joe needs to learn customer service skills, and it is beyond me how he even ever became a manager. He was rude, obnoxious, cocky, arrogant and downright lacked any kind of professionalism whatsoever. I suggest that Petsmart train their managers better in the customer service field because obviously Joe had no skills or manners.", "aspect_word": "price, workers, cashier, manager, worker, counter, customer, service, professionalism, managers, manners", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.3369, 0.5421, 0.4731, 0.6441, 0.3193, 0.8029, 0.6317, 0.3755, 0.3741, 0.4140, 0.4561, 0.5534, 0.2940, 0.3853, 0.2970, 0.8197, 0.5117, 0.5591, 0.3065, 0.1993, 0.6122", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, anger, surprise, disgust, neutral, neutral" }, { "review_id": "E5dr_h6n55MSxF3dFMMcZQ", "business_id": "r6VusECuDfRT3jAr71gRPQ", "user_id": "Q5vdIHF3RwfJTP2PVGCvkA", "date": "2019-01-17 18:19:04", "stars": 1.0, "text": "This gym is not the best and misconduct going on. The reviews look good in 2016 but seem horrible in 2018 and 2019 except the two most recent ones on the same day by people who don't review and seem to get on here and post 5 stars as the first review they ever posted... on the same day. Makes you question what they are hiding!!!", "aspect_word": "gym", "sentiment": "neg", "sentiment_score": "0.4992", "emotion": "disgust, fear, neutral, neutral" }, { "review_id": "7hAAqhspo6F04ez7TLBKmw", "business_id": "YKgaQks7mIrOcRRkuccZkQ", "user_id": "NLx3b8veNcD0ubTeg1e99g", "date": "2019-12-12 15:41:39", "stars": 4.0, "text": "I wish all Home Depot's were as good as this one.\n\nTwice in the last week I have been to this store and I am impressed. The parking lot is shady, which I enjoy. On both of my visits I was buying large quantities of paint. Like 20+ gallons at a time, in various colors. The gentlemen in the paint mixing section were literally the fastest paint mixers I ever saw. Both times. To compare, I got four cans at Lowe's the same week, and it took me at least fifteen minutes longer. \n\nBack at Home Depot, I walked around a bit while waiting for my paint, and every employee was friendly and asked if they could help me with anything. Wuuuuuuut. You can't even find employees at the HD in TnC. \n\nAs great as the staff is at this location, I don't really like the store layout, or the parking lot layout. It's as if planning either of them was an afterthought, sticking stuff where ever it would fit. Also, I couldn't find the Veteran parking spaces at this location either. Those spaces are a nice perk, which other Home Depots have. Small potatoes, though, because the service makes up for it :)", "aspect_word": "parking, gentlemen, mixing, mixers, employee, employees, staff, spaces, service", "sentiment": "neg, pos, neu, pos, pos, pos, pos, neg, neg, neu, pos, pos", "sentiment_score": "0.7004, 0.4637, 0.3184, 0.2950, 0.6368, 0.3965, 0.4000, 0.4666, 0.2958, 0.2549, 0.2989, 0.6113", "emotion": "sadness, surprise, joy, disgust, neutral, surprise, neutral, surprise, neutral, neutral, joy" }, { "review_id": "nT11jj8EHpVfHDh-6nzXmA", "business_id": "Ymg8ByxslyT-ULl47_c6AA", "user_id": "W2tdrJsRURcWI0pdxoNtnA", "date": "2018-02-18 01:20:14", "stars": 5.0, "text": "I've been coming to this location for years getting Brazilian waxes, and recently I found the best technician I've met thus far. Kelly is not only friendly, but I've never had a less painful wax! She really knows her stuff and is extremely quick. Even if I arrive earlier than my scheduled time and am offered to go to a different technician, I wait until Kelly is available because she is that good. I'm so glad I stumbled into her rotation, as she is relatively new, but I'll be going to her for years to come.", "aspect_word": "Brazilian, technician, wax", "sentiment": "neu, pos, neg, neg", "sentiment_score": "0.3737, 0.7232, 0.4982, 0.3652", "emotion": "joy, neutral, neutral, joy, neutral" }, { "review_id": "lIV8tHFwwenkqxtrIvzEVw", "business_id": "bzG2ul_mhdPMvhxsn-8EEg", "user_id": "r9S0VYrdXJrdhfR7OXj8tA", "date": "2020-03-08 22:45:07", "stars": 3.0, "text": "Pretty good Wawa location. \n\nGood hoagies, soups and wraps. \n\nThey are made fresh and the staff who make them seem to take pride in their work and make the hoagies perfectly. \n\nThe location is in the Parkwood shopping center and you can also get gas there, while you go and grab your hoagies, snacks, iced tea, ice cream etc.", "aspect_word": "hoagies, soups, wraps, staff, snacks, iced tea, ice cream", "sentiment": "pos, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.5447, 0.4579, 0.4369, 0.8021, 0.6138, 0.3818, 0.5196", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "vAZ-vBXFg_c63aQk3mEvog", "business_id": "LIWVmAbYIYiou-rr_-PfWA", "user_id": "FQxBWKbYFO15q-IrjPKzhg", "date": "2018-02-11 23:30:36", "stars": 5.0, "text": "I'm going to be nice and see if I could boost their review. All other negative review is accurate lol this place truly is terrible but I avoided them for over a year now, instead of dealing with retards at the drive thru, I'm going to walk in and try it out. To my surprise .... holy crapster, it's clean. Wait.... my food is done? Ohhhhhhhh I can actually sit my ass down and eat without arguing with someone messing up my order? Kudos to the new staff or management. I will give 5 stars for the huge differences. Wish MCDONALD could do the same ‍", "aspect_word": "food, staff, management", "sentiment": "neg, pos, neg", "sentiment_score": "0.3449, 0.4664, 0.4116", "emotion": "neutral, fear, surprise, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "CO0-H8xlhH8CeeJ8TarTMQ", "business_id": "fXkHW4JEtBJYVZsiiiH1SQ", "user_id": "Qywwy2Gvx9bevg1dpgrL3w", "date": "2016-01-12 02:49:28", "stars": 1.0, "text": "I considered giving hooters a shot. This place did nothing to change my opinion of the place. I will not be back just to watch young impressionable women prance around in panty hose thin attire just to receive bad service & be told I can't have a to go box on all u can eat wing night.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8775", "emotion": "neutral" }, { "review_id": "AIvuL6y5hSysAbjwEPgqwQ", "business_id": "WcS_7F7OloDx-ugpfmVwWQ", "user_id": "gW3Tt9_U9vrxcQ4h2MBXrg", "date": "2018-04-07 19:35:05", "stars": 1.0, "text": "I just picked up my color printed flyers from the UPS store, and they look awful. The prints have different colors as if the printer was running out of the ink during printing. I complained to the store employees, but they did not offer any reprints or refund. How do I use these flyers with different logo colors and faded-out letters? I do not think this is an employee's error though. It seems like there is a glitch in the system.", "aspect_word": "employee, system", "sentiment": "neg, neg", "sentiment_score": "0.6697, 0.4447", "emotion": "disgust, neutral, anger, neutral, neutral" }, { "review_id": "Eumox-4srQ-IFK50leDQDQ", "business_id": "9FlsxXTdlPf_WSo5vva-mw", "user_id": "E4BsVQnG5zetbwv2x8QIWg", "date": "2019-09-30 00:46:28", "stars": 4.0, "text": "GUILTY PLEASURE\nThe best time to go to this stand alone outlet is after the 11AM-1PM lunch rush. I went at 1:30PM on a random autumn Wednesday. Almost everything was depleted...so everything I requested was cooked to order.\n\nVEGGIES\nThere were actually a few veggie options including squash in sriracha and glazed charred green beans.\n\nCalories are listed for all,items to keep you in line.\n\nFountain drinks with free refills.\n\nAn entree and two sides with drink is less than $10.\n\nI'll be back.", "aspect_word": "lunch, options, sriracha, charred green beans, Fountain drinks, refills, entree, sides, drink", "sentiment": "neu, neu, neu, neu, neu, pos, neu, neu, neu", "sentiment_score": "0.7495, 0.4246, 0.4839, 0.4467, 0.3259, 0.3167, 0.4466, 0.3225, 0.6954", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "PEv3lnT4QPSAiFTpulumBQ", "business_id": "JJF7J3UXCNSwCXAP4LojtQ", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2010-09-11 03:56:16", "stars": 3.0, "text": "This KFC is part of the Airport Plaza strip mall but it is in a lot of its own. I didn't have a problem parking here but all the times I've passed by here, I've never noticed the restaurant to be extraordinarily busy. The restaurant seemed to be fairly decent in upkeep. The dining area and restroom were clean. The exception is the soda dispenser, which wasn't working quite right. The soda wasn't properly mixed. It came out in two streams of soda and one stream of syrup, which looked very odd. The service was okay. They were a little confused while taking and preparing my order, but at least they were nice about it.", "aspect_word": "parking, dining area, soda dispenser, soda, syrup, service", "sentiment": "neg, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.4490, 0.3752, 0.3670, 0.5645, 0.4032, 0.2503, 0.5508", "emotion": "neutral, surprise, neutral, neutral, sadness, disgust, neutral, neutral, neutral" }, { "review_id": "h_Y7Ra-oOOwa3csb7JCpRA", "business_id": "8A_UD0sEdFXUs-AZQkkLsA", "user_id": "y9WhhW724xLQ4p_lGQCQkA", "date": "2011-03-16 00:13:29", "stars": 3.0, "text": "I've grabbed subs here a ton of times, but finally felt inspired to write a review. And yes, that means I finally have had a couple of Jimmy John's experiences that ticked me off.\n\nIt's not really fair -- what about the one guy who all but treated me like a long lost brother every time I ordered? But really, I can't help myself.\n\nThat \"Hi, welcome to Jimmy John's\" was nowhere to be found (honestly, I've never gotten that). But, I have gotten \"hi\", but the last time I went in, I didn't even get that -- more like \"what the fuck do you want?\" scowl. To top it off, the sandwiches just weren't as well made as their normally are.\n\nAdd to that tonight's experience. In a fit of dual household sickness and a sliver of laziness, we placed a delivery order. It took over an hour (probably closer to 75 minutes) for it to show up. Sure, the delivery guy said that they were slammed, but at the same time, when you've seen hundreds of those stupid Jimmy John's commercials where they act like they show up seconds later, 75 minutes is just too long, regardless of the number of orders.\n\nSo I'll take my prior 5 star experiences and these recent 1 star experiences and give them 3 stars. I'm sure we'll get subs from them plenty of times, but I'm never getting delivery again.", "aspect_word": "subs, guy, sandwiches, delivery", "sentiment": "neu, neg, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.6596, 0.7832, 0.6434, 0.3416, 0.5310, 0.3554, 0.5886, 0.3914", "emotion": "joy, neutral, anger, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "ZWJVccD4we576VylJS6mVw", "business_id": "hVNm1dAA-ZzJp-UFaZ8YNA", "user_id": "oaJPwNIJeTfi6rZMq2KtTw", "date": "2021-04-11 11:43:38", "stars": 1.0, "text": "Wow. Pizza was so dry and cold. We ordered extra sauce and instead it literally had none on it. Breadsticks were burnt on top. Delivery was supposed to be non-contact, but the lady rang the doorbell and stood there for a minute before we realized she wasn't going to just leave it and take the cash. We threw it away and made something else.", "aspect_word": "Pizza, sauce, Breadsticks, Delivery, lady", "sentiment": "neg, neu, neg, neg, neg", "sentiment_score": "0.8007, 0.4203, 0.5491, 0.5840, 0.6578", "emotion": "surprise, sadness, surprise, surprise, neutral, neutral" }, { "review_id": "Hu-k5brqVABGHUFOmS7KIA", "business_id": "qnTszlGgzUBu44tdQR7QgQ", "user_id": "q8bVb99MkJSIqq-TwUXRbQ", "date": "2019-08-19 14:36:48", "stars": 5.0, "text": "You can't ask for better service- the staff is dedicated to making sure your drink is perfectly made and given with a kind smile to boot! I love anytime I go into a business and the staff is happy and playful- and this Starbucks obviously has a great team and good leadership because they were enjoying their work- something rare today! Then there was the order- Very Berry Hibiscus Tea for me, my daughter opted for a coffee creation only she could come up with and they obliged her writing her own order on her cup- yes she is that type and Connor got his 4 pump only latte that every other Starbucks makes with 6 even when he specifies 4. Happy customers for sure!", "aspect_word": "service, staff, drink, leadership, Hibiscus Tea, coffee", "sentiment": "pos, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.8140, 0.8113, 0.5778, 0.7698, 0.5460, 0.3314, 0.5159", "emotion": "joy, joy" }, { "review_id": "NmtvFDhCf5E4jpW-hpaqNQ", "business_id": "BuLAyc75MqOzyyTYgA8O5Q", "user_id": "BzcTU6B58qKZIbiikQBirQ", "date": "2014-08-24 02:40:09", "stars": 1.0, "text": "At no point ever in 10 years have I had a good experience eating at this place. I foolishly return every year or so to see if they've gotten any better. I want them to be better, because I really like Pizza Hut. But - alas! - the gods have not brought it about. \n\nEvery time I have eaten here I have had to wait 20 to 30 minutes before anybody takes my order for drinks; another 20 to 30 minutes before they get around to finding out that I would like pizza at Pizza Hut. Quite a few times the pizza was not completely cooked and there was still raw dough inside the crust. (It is my understanding that this is actually very unhealthy, to the point of being dangerous.) So the staff at Pizza Hut apparently find Pizza somewhat difficult, and complicated beyond their skill set. \n\nJust about the only thing I have positive to say about this place is that at least they give you metal forks. That way you don't have to worry about the handle snapping off as you plunge the fork repeatedly into your eye, watching the eons pass by, as you wait for the long heralded pizza which will be inedible and/or cause your untimely demise.", "aspect_word": "drinks, pizza, dough, crust, staff, forks, handle, fork, wait", "sentiment": "neu, neg, neg, neg, neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.7688, 0.3794, 0.6799, 0.7026, 0.6894, 0.8878, 0.2226, 0.3374, 0.3005, 0.3904, 0.4606", "emotion": "neutral, joy, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "hDeRUEuOJRkEj0P--jgf2A", "business_id": "avYv0mKWJc8Y0Jr-VLnCAA", "user_id": "j3BYwJHlB_zouqKJ0_bCSg", "date": "2019-10-30 11:08:45", "stars": 1.0, "text": "This is the Enterprise Car Rental inside the Reeves BMW shop located at 109 East Fowler Avenue in Tampa. I recently had my car serviced at Reeves and needed a rental from Enterprises. I was given a rental (Silver Nissan Rogue; Tag No.: _ _ _ M86) that reeked of cigarette smoke and a bad fragrance trying to cover the smoke smell that made it even worse. Because my car was towed in for service and I needed a loaner that day to get to work right away, I was at the mercy of this trashy shop to receive whatever was available. However, if they are too cheap to purchase the products and too lazy to properly remove cigarette smoke smell from their vehicles, they shouldn't loan a car this disgusting to anyone EVER.", "aspect_word": "fragrance", "sentiment": "neg", "sentiment_score": "0.5192", "emotion": "neutral, disgust, sadness, disgust, neutral" }, { "review_id": "_JyWw9DQaK-1bUYKn8sFMw", "business_id": "LF2nKVz9o8KIkBPkJkZu9w", "user_id": "1F5wbSbtUBzxS8IsM7fWsA", "date": "2017-10-31 15:59:16", "stars": 2.0, "text": "I came here last night due to a dog food shortage. I normally get my dog food auto-shipped biweekly at an enormous discount of $15 per bag. Food (really any merchandise) here is very, very, very expensive in my opinion, but my bag doesn't ship for another few days.\n\nI'd highly recommend you look to Chewy.com to auto-ship any pet items that you buy regularly.\n\nService is fine, and they have the expected stock of pet supplies for all kinds of animals. Treats, toys, clothes, etc. The employees are polite, but it's not like anyone has asked if I need help carrying heavy loads to my car.", "aspect_word": "food, Food, Service, employees", "sentiment": "neu, neu, neg, pos, pos", "sentiment_score": "0.2462, 0.3493, 0.3288, 0.7067, 0.6243", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "bSkvXWO9-4cfPkatACuauA", "business_id": "QnHd7ZdlpLDl5BqEFeiIBg", "user_id": "peCXJF1BBcXTOPEJbkSjyw", "date": "2016-05-15 23:16:26", "stars": 1.0, "text": "Generally I'm a fan of steak'n shake. Usually get taco salads. Never go to this location on the weekend. Breakfast and lunch service during the week is usually good with the regular waitstaff. Tonight I drove through and got a taco salad. Never have I seen such a little portion so I parked, went in, complained and they gave me a new one. Looked ok so I drove home. Got about halfway through then drained the water out. Gross. Buy a salad spinner! Have been very disappointed on other weekends, so I'm done.\nSidebar, the location in Martinsville has been lousy even during the week. Last time I was there, about a year, the manager complained to me about how much money he loses on drink refills after I asked for one. That's BS. Soda is cheap for them. Hopefully he's been replaced.", "aspect_word": "steak, shake, taco salads, Breakfast, lunch, service, waitstaff, taco salad, portion, water, salad spinner, manager, drink, Soda", "sentiment": "pos, neu, neu, neu, neu, pos, neg, neu, neg, neg, neu, neg, neu, neg", "sentiment_score": "0.5487, 0.3089, 0.4634, 0.4111, 0.5886, 0.4757, 0.4352, 0.5278, 0.5613, 0.4132, 0.3921, 0.9047, 0.5767, 0.3610", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, disgust, sadness, sadness, anger, disgust, neutral, neutral, neutral" }, { "review_id": "9HyY7aoiT22ncJR6Nv67bA", "business_id": "gJLJgXz_1pjnDuHfuni1jA", "user_id": "niOrQ2vpqAYsQMGYdjAytg", "date": "2019-04-11 19:45:14", "stars": 4.0, "text": "This Starbucks is located within Temple University's Health Sciences Campus. I have frequented this Starbucks many times in the past and have had a variety of experiences, mostly pleasant. The staff is usually courteous, and the store itself is clean. There aren't many seating options, but most people tend to grab and go, so typically there are seats available if you'd rather sit and stay awhile. During my most recent visit, I just ordered a tall coffee. I tried paying through the app, but their phone scanner wasn't working. They were extremely apologetic and since it was just a coffee, they didn't make me pay. It was very kind of them, and they have excellent customer service. One thing you should know about this location, though, is that you can't take advantage of special offers through your app and they don't accept free drink rewards. You can still collect stars, though!", "aspect_word": "staff, seating, seats, coffee, customer, service, drink", "sentiment": "pos, neu, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.8076, 0.4006, 0.3183, 0.4516, 0.6431, 0.7062, 0.6276, 0.6251", "emotion": "neutral, joy, joy, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "xVeNojY3z_vsINpD1D5SNA", "business_id": "lgoYB3YiKPBkMq51nv0wPA", "user_id": "SFIFCanAYs8sOXfSHzaHxg", "date": "2017-03-27 16:20:59", "stars": 4.0, "text": "Everyone knows about McDonald's. Its basically the king of fast foods. Basically this is about the customer service here. This McDonald's sits across from one of the biggest theme parks in the world \"Busch Gardens\". This location can get pretty busy. But I must for a busy day the customer service was on point. Order taker was very polite and spoke very clear when she repeated my order back to me. We decide to sit inside for a change, as soon as we sat down our food was there, hot fresh and ready to eat. Only thing bad was the floor was kinda dirty but its hard to keep a store when ur that busy. But overall good experience I will definitely return.", "aspect_word": "foods, customer, service, customer service, food, floor", "sentiment": "pos, pos, pos, pos, neu, neg", "sentiment_score": "0.4747, 0.5361, 0.3967, 0.2522, 0.5119, 0.7172", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, sadness, joy, neutral" }, { "review_id": "-skNie5n9-SbbN53MSJBAg", "business_id": "KRKMqUbVn-4lWjLmayeEBA", "user_id": "Qb4krNLQfR8aomlD8ivJfg", "date": "2015-03-22 22:41:58", "stars": 2.0, "text": "Online ordering system does not generate an apt # for the driver. Keep phone nearby! (I returned their call 4 mins later and no one answered.) An hour after my order was placed I called again to see what happened, only to find my order was just sitting there getting cold. No one bothered to call me back. Was told I could call a tech line to report the online ordering issue..ugh?! Disappointed and still hungry.\n\nRarely do I post less than complimentary reviews, but this experience was very disappointing,", "aspect_word": "Online, system, driver", "sentiment": "neg, neg, neg", "sentiment_score": "0.4540, 0.3567, 0.6625", "emotion": "neutral, sadness, surprise, sadness, neutral, sadness, sadness" }, { "review_id": "TGCyUU86fnwKepCe7QpNvA", "business_id": "-V0PfbZEa0HVTYxR4Rb0nA", "user_id": "IpLRJY4CP3fXtlEd8Y4GFQ", "date": "2010-02-05 16:02:32", "stars": 4.0, "text": "Ok, I admit it.... I'm a SUCKER for a drive-in restaurant!!! My first experience with one was growing up in East Windsor, NJ where we had no FAST FOOD restaurants. You heard me!! lol The closest thing we had to that was called Stewart's Root Beer, which was a drive-in restaurant that served the best fries, hotdogs and rootbeer a kid my age had ever had!!! I loved Stewart's.\n\nSo.... I guess nostalgia's one of the reasons I like Sonic. My first experience with one was in Delaware. At that time they had cheesesteaks. I ordered that and some tots and a flavored soda and was in a zone!!!! Don't even get me started on the dessert. (sundaes, mikshakes, pies..) \n\nMy bf totally doesn't get my fixation with this place!! I love Sonic when I'm in a \"screw- my- diet\" mood. It's the perfect spot to get my \"grease fix.\" Thank God I don't live near one! LOL", "aspect_word": "Beer, fries, hotdogs, rootbeer, cheesesteaks, soda, dessert, mikshakes, grease", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4578, 0.5034, 0.2899, 0.4831, 0.4043, 0.4048, 0.7722, 0.3867, 0.3476", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, fear, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "O7l21YlbcyryLG3HKn-SAw", "business_id": "t1o0DX6aEUVm9ur43kQ_Yw", "user_id": "zXnM_xM07MFYzV_skCD-DQ", "date": "2010-05-04 01:01:00", "stars": 3.0, "text": "check your bag before pulling off!\n\nI often stop at the drive thru leaving z-hills to head back to Tampa and almost every visit, something was missing. Once it was my free coke glass, once they gave me a medium fry instead of a large and this last visit they didnt give my friend any sweet and sour sauce for her nuggets. \n\nThe good thing about this McDonalds is the food is consistantly hot and fresh. The fries have always been crisp and perfectly salted and the coke I swear is as cold as Poland in the winter lol.", "aspect_word": "sauce, food, fries, coke", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.2401, 0.8438, 0.7921, 0.2607", "emotion": "disgust, joy, neutral, neutral" }, { "review_id": "wDvJZJ15CGxUOTwGzXICSQ", "business_id": "DuB7JAFDaR6RUJRLU1Avbw", "user_id": "-YEhEw6Uv5tbdUfZtm8Gsw", "date": "2015-08-13 20:15:50", "stars": 5.0, "text": "This review is just for their catering. I ordered the \"Two Meat Spread\" and it was awesome! Everything was ready when we arrived at the agreed upon time and they helped carry it to my car. I ordered enough for 30 people but it fed more than that. The meats definitely went faster than the beans, rice, and other items; however, there was still some meat left over. It really made feeding a lot of people easy. The set up was fast and kept everything at the right temp. I would highly recommend using Chipotle to cater your party. Loved it! We ate left overs for several days!! And I still have so much shredded cheese left over! I loved that they gave us plenty of guac. My only tip is that if you do plan to get more servings out of what you order, make sure you buy more bowls/plastic forks.", "aspect_word": "catering, Meat Spread, meats, rice, meat, set, guac, bowls, forks", "sentiment": "pos, pos, pos, neu, neg, pos, pos, neu, neu", "sentiment_score": "0.6080, 0.4976, 0.6298, 0.3637, 0.3309, 0.4008, 0.3215, 0.4676, 0.2826", "emotion": "neutral, joy, neutral, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "0up-tAedSmJxpKxuWjxldQ", "business_id": "CHf8pGPkpZSLtZwS0vXeKQ", "user_id": "Tf8qZYqSnm6ki-JuKpmj0A", "date": "2020-01-31 17:37:05", "stars": 4.0, "text": "This location always has friendly staff! My 4 for $4 meal came out fast and they let me choose the spicy nuggets instead of the regular ones! I also ordered a small chocolate frosty which was a great treat but I couldn't finish it all it was so big. Will be coming back here for a quick bite!", "aspect_word": "staff, meal, nuggets, chocolate frosty", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.8954, 0.6064, 0.3027, 0.4422", "emotion": "joy, joy" }, { "review_id": "o1bwrZGNT4ie6WXgZQGXMQ", "business_id": "J495vfS5vmGP_H3zuNa4LQ", "user_id": "b1pp1dYNdwAKX3NL24sUyw", "date": "2021-09-29 11:46:02", "stars": 1.0, "text": "By far the worst Walmart ever, a manager that lied to police and create false narratives. If you shop at this store you should be nervous that you will be accused of something illegal and potentially arrested. My advice is you invoke your 5th amendment right and by all means necessary go elsewhere. Walmart is the devil and the employees here are in line with their evil ways. \n\nAlso the store is dirty, mismanaged and corporate needs to address this.", "aspect_word": "manager, employees", "sentiment": "neg, neg", "sentiment_score": "0.9105, 0.8345", "emotion": "disgust, fear, neutral, disgust, disgust, neutral" }, { "review_id": "f98BSE5BuIpkbJbWoVaVLQ", "business_id": "jTaKRtcb3jVa274Gf3P7yw", "user_id": "mNfA0fWF9DyfxY2wYy6QcA", "date": "2016-05-24 15:32:17", "stars": 1.0, "text": "Just left this Chipotle without food. I went there on an early lunch, I showed up at 11:00 am, I stood outside in the hot sun sweating while the employees watched me and another gentleman standing at the door. 10 minutes pass and I call in there and ask what time do you open. They said 11:00 am, I said then open the door they said oh is that you waiting at the door, I said yes I need to get back to work can you open the door. They did.\nI went to the front and started to order and saw the black beans and the pinto beans that looked like they were sitting out all night. Hard and crusty not even close to being fresh. I asked don't you have any fresh beans. The young girl turned and asked a big butch looking woman with tattoo's all down her arms ...do we have any fresh beans. she just shrugged her shoulders and said in about 15 minutes ...with a don't bother me disposition ...you freakin idiot! \nI said forget about it and left. Thank you for wasting my time. I will not be back!", "aspect_word": "food, lunch, employees, door, beans, pinto", "sentiment": "neu, neu, neg, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.7972, 0.8563, 0.7696, 0.4534, 0.4859, 0.4360, 0.3852, 0.4589, 0.3593", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, anger, sadness, anger" }, { "review_id": "BWnx9OH31UfGOVuE5Tpo3w", "business_id": "1br2kePnacw59Dp7xuGjBQ", "user_id": "IeAMF7nzDR07j_DQMQleoA", "date": "2017-05-19 22:36:05", "stars": 2.0, "text": "We've been an avid follower of JJ's, until this location. Meaning Pennsylvania, Tennessee, Mississippi, the Carolinas, Indiana and Arizona. \n I've stopped twice, the first time only one guy was there, trying to cover the phone orders, the drive through and, apparently, the least important, the counter orders. My order took a very long time. Next, I stopped by again. More staff present, seemed like a good thing. I ordered 2 sandwiches, a 13 and 14, hot peppers on both. While waiting a very long time, I noticed a medium length, blond haired girl, leaning over a prep table, CHEWING her fingernails! I called the guy that had taken my order aside and mentioned it. He said he'd \"take care of it\" the gal stepped out of my line of site. I never saw anyone wiping down the contaminated surface. After waiting approximately 15 minutes, our sandwiches were ready. Once we were on the road I realized that neither of the sandwiches were cut in half, as noted on the receipt. Again, 20+ minutes, wasted.", "aspect_word": "counter, staff, sandwiches, peppers, waiting, receipt", "sentiment": "neg, pos, neu, pos, neg, neg, neu, neu, neu", "sentiment_score": "0.3887, 0.4966, 0.7395, 0.5808, 0.3780, 0.3714, 0.7038, 0.6245, 0.4342", "emotion": "neutral, surprise, neutral, joy, neutral, surprise, neutral, disgust, neutral, surprise, sadness, neutral" }, { "review_id": "INumNzROaoGLYIv27VZK9A", "business_id": "WTrmBvsI65Zk5SvRweNZkw", "user_id": "fMrwhHP2Zna-HoTbE0ipyw", "date": "2015-05-28 21:29:33", "stars": 1.0, "text": "Not impressed with this Starbucks today, usually we receive great customer service, however the lady that served us today ( no name tag however she did have a tattoo on her right upper arm, flowers of somesort) regardless we smiled when we approached and she was rude right off the bat that she was obviously upset about something. We ordered our 4 drinks two ice teas one strawberry frap, and one caramel frap. She was pissed that we ordered and that we ordered so many. She should work on her customer service skills, and smile.", "aspect_word": "customer service, lady, drinks, ice teas", "sentiment": "pos, neg, neu, neu, pos", "sentiment_score": "0.5243, 0.5775, 0.8170, 0.4303, 0.3960", "emotion": "neutral, anger, neutral, neutral" }, { "review_id": "eE8B0fbEDDKfVuTUGTeZSQ", "business_id": "5tkZfqkwx6axbN9P5UlC8w", "user_id": "DvWM62NWf2MV1EpN7T8S1A", "date": "2011-07-28 17:14:47", "stars": 1.0, "text": "Horrible customer service, did not greet me, asked what I want then gave me total. A monkey could have done a better job. This place did not seem well sanitized. I think the health board needs to pay a visit. I was disgusted eating here. I will never be back again.", "aspect_word": "customer, service", "sentiment": "neg, neg", "sentiment_score": "0.8485, 0.4533", "emotion": "fear, neutral, neutral, disgust, sadness, neutral" }, { "review_id": "Ievhsv9bTMxDZ3B1NT1WVg", "business_id": "WZhLZlKazlQkgZYJ_g9OJQ", "user_id": "15Uw3cZxZFg1a09ul58VNQ", "date": "2015-08-20 02:18:38", "stars": 5.0, "text": "Went there tonight for a cut. I was very last minute close to closing time, while it was still busy. Having said that, the two ladies were still very welcoming and told me they would sign me in. I only waited 20 minutes which I can respect because there was a customer ahead of me. \n\nThe hair cut was very well done. Unfortunately I forget the lady's name, but she was very nice and professional!", "aspect_word": "ladies, hair", "sentiment": "pos, pos", "sentiment_score": "0.4607, 0.3256", "emotion": "sadness, joy, neutral" }, { "review_id": "ZXZg3G3QUlULsQv3nG7H4Q", "business_id": "MlzVdOl5d-T4Xrp-h6mGGg", "user_id": "JrKTjJ4m3UoPV9y0AxJVxg", "date": "2017-07-28 04:01:00", "stars": 1.0, "text": "Our pizza came looking like someone had taken it out of the box, thrown it to the ground, ran it over with a car, then put it back in the box. I called immediately, and Kevin promised to send a replacement out \"immediately\". After almost an hour, I called back to ask for my money back. The pizza was a little less than $20, and I had given the driver a $5 tip (obviously before seeing what the pizza looked like). Kevin told me that he would be happy to refund the pizza, but he couldn't return the tip because it was in cash. I then wrote their customer service, and another manager called the next day. He said he would refund everything. I asked him to have someone put the money in our mail slot (our house doesn't have a mailbox - we have a mail slot that goes inside our house). Needless to say, I'm STILL waiting for my money back. Never again.", "aspect_word": "pizza, driver, service, manager, mail", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.6162, 0.4975, 0.5849, 0.5117, 0.4613, 0.3326, 0.6739, 0.4352", "emotion": "neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Yx4HT4WPI40GVvNhjpG7Og", "business_id": "SA8CDbf8qR-g56eCEDt7jA", "user_id": "nlcE8rBsFz1cGWAmQ1skyg", "date": "2013-11-15 02:25:25", "stars": 5.0, "text": "I find myself going here more often than I'd like to admit. Chain pizza doesn't usually do it for me but the pizza here is really pretty good. Great prices too. Love the big chocolate chip cookie. I always order online and it's usually ready when I get there. Once I had to wait a few minutes, but I did show up kind of early and they were very busy.\n\nThey also just did a fundraiser for the local elementary school. It's so nice to see a local business giving back. For me, I think that's what puts them over the top. I'll be back again soon. At this point, I think they're expecting me.", "aspect_word": "pizza, prices, chocolate chip cookie", "sentiment": "neg, pos, pos, pos", "sentiment_score": "0.1965, 0.8929, 0.8959, 0.5120", "emotion": "joy, joy, joy, neutral, neutral, joy, neutral, neutral, surprise, neutral" }, { "review_id": "h-wlqC3mgqHSW4FnMy8QJg", "business_id": "_RvXPNxWcRw833a8B3vSOQ", "user_id": "aKOtZAPjrT1X0zNHj0GTFw", "date": "2018-11-20 01:15:53", "stars": 5.0, "text": "We started our Nashville trip here on our first night for dinner. Being from out of state, we don't really have many authentic BBQ places near us, so we were excited to try this spot. We were skeptical with it being a chain, but this was some of the best BBQ I've had in my life! And this is after considering all the other BBQ we had during the rest of our Nashville trip. Staff is super friendly and helpful with the menu. I got the baby back ribs, which were incredible. My boyfriend did a three meat combo and enjoyed every part of it. We got a bunch of sides, but my favorite was the Mac and cheese! We will definitely come back here if we get a chance to come back to Nashville!!", "aspect_word": "dinner, BBQ, Staff, menu, back ribs, meat combo, sides, Mac, cheese", "sentiment": "neu, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.9298, 0.5460, 0.7763, 0.3061, 0.7485, 0.4348, 0.4000, 0.3746, 0.3919, 0.5192, 0.4412", "emotion": "joy, surprise, joy, surprise, joy, joy" }, { "review_id": "G16dJZVrMys13TGGXJj-Lw", "business_id": "vtJzY7yw636iiEH5tz3B-g", "user_id": "p5eKzfGUZ7duXbDM0AM5bA", "date": "2014-10-11 12:51:23", "stars": 4.0, "text": "I was quite unaware of this location, even though I worked close by for some time in the past. The area has grown up a lot since then. This Starbucks is very nice - lots of room, different types of seating, some desks and small tables. I feel I may now count this on my list of four coffee spots for getting real work done in a relaxed atmosphere.\n\nI guess this means I'll need to make a Yelp List...", "aspect_word": "location, seating, tables, coffee, atmosphere", "sentiment": "neg, pos, neg, neu, pos", "sentiment_score": "0.4272, 0.3329, 0.3924, 0.4099, 0.7106", "emotion": "surprise, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "5vRt8otMzjxWMlwjYBt3jA", "business_id": "rBdmyvBm0JvnArhcHwg3mQ", "user_id": "bKe0lfIENpB8oCmE8PPebA", "date": "2021-07-05 17:15:48", "stars": 1.0, "text": "No masks on any sniffling employees at a time Covid cases are spiking in the St. Louis area 16 mos after the pandemic started. Additionally, Indiana's brightest, the \"sons of silence\", are representing hard by parking in the handicapped space. But, I guess none of this is really a surprise in southern Illinois and Missouri.", "aspect_word": "employees", "sentiment": "neg", "sentiment_score": "0.6631", "emotion": "fear, neutral, neutral, surprise, neutral" }, { "review_id": "5dHdGWDungldGWu0ADVruQ", "business_id": "rX_UB0rdAavVJd6Wr5-o5w", "user_id": "-4mjLXqAoAtQjqDFo9q9WQ", "date": "2021-03-23 15:47:54", "stars": 3.0, "text": "We don't go to Sonic often, but when we do, we really like their onion rings which have a sweetness to them almost like a cross between an onion ring and a funnel cake. The cheeseburgers aren't bad either. We wanted to try their all-day breakfast menu so we ordered breakfast burritos, a toaster breakfast sandwich and a brioche bun breakfast sandwich. The burritos were just OK, nothing to write home about. Jack-in-the-Box's breakfast burritos are bigger and have much more flavor. \n\nWe won't be going back to Sonic for the breakfast, that's for sure. They did not do well on the drive home - wrapped in their foil lined paper, they became steamy and soggy and the bread was flat and unappetizing. The eggs were folded eggs and they were flavorless (zero seasoning), and remarkably the sausage was flavorless as well. The bacon was the only redeeming quality.\n\nSonic should stick to what they know, hamburgers, fries, onion rings and tater tots, and those great route 44 cherry limeades and throw in some nerds for good measure!", "aspect_word": "onion rings, onion ring, funnel cake, cheeseburgers, breakfast menu, breakfast, breakfast sandwich, bun breakfast sandwich, breakfast burritos, flavor, bread, eggs, flavorless, seasoning, sausage, bacon, hamburgers, fries, tater tots, cherry, limeades", "sentiment": "pos, neu, neu, neg, neu, neu, neu, neu, neu, pos, neu, neg, neg, neg, neg, neg, neg, neg, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5994, 0.4192, 0.4604, 0.3968, 0.4106, 0.5833, 0.4141, 0.4955, 0.3472, 0.4650, 0.6907, 0.7060, 0.5507, 0.4198, 0.5489, 0.5006, 0.4338, 0.3744, 0.3395, 0.4146, 0.3670, 0.2997, 0.2514, 0.3619", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Mfe7gNUwsn_peviVvgAtMw", "business_id": "fmF58w_cI8Ef-WAIGM3-QA", "user_id": "U2PuGiwfJKShO0c2Vw4REQ", "date": "2016-12-12 05:45:26", "stars": 3.0, "text": "When all else fails, there is always Carrabba's. I enjoy eating at the restaurants in this chain. They are neat and clean, the service is reasonably good, the seating is comfortable and there is always parking.\n\nI think it is worth three and a half stars on any day of the week. And that's not a bad score. Carrabba's is the Italian food equivalent of Cracker Barrel. It's like the one daggy T-shirt that you love but can't throw away. It's comfortable, familiar, sort of average, but always there and always reliable.\n\nTonight we had a little wine, a little beer, spag-bol, veal marsala and soup. It wasn't fantastic, it wasn't the best Italian food ever, Otto was friendly...but a little slow, but what the heck...look at the above list of adjectives and you know why we went and why we will keep going back.\n\nIf you want a good hearty meal, in a pleasant environment and you love tomatoes, Carrabba's is your destination.\n\nAs a footnote..I have been a little turned off by the advertising on TV of that disgusting cheese filled mess, masquerading as a monster meat ball which Carrabba's has been promoting. It is not the sort of thing anyone needs to put in their mouths.\n\nOr, maybe that's just me.", "aspect_word": "service, seating, food, wine, beer, marsala, soup, meal, environment, advertising, cheese, meat ball", "sentiment": "pos, pos, pos, neu, neu, neu, neu, pos, pos, neg, neg, neg", "sentiment_score": "0.8572, 0.7968, 0.2484, 0.3684, 0.4470, 0.3134, 0.3238, 0.4648, 0.6018, 0.4492, 0.6821, 0.3626", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "zGmoHDVm2uvtuhAJcyVoyQ", "business_id": "fZAsTPB1ZFM0wBEoeg5PsQ", "user_id": "xmIHQaNDnhTwJuu-dcSFKQ", "date": "2016-12-21 21:26:55", "stars": 1.0, "text": "Bunch of cons working on cars. Don't offer a \"free\" service of filling and topping off fluids if you don't actually do it. The price of the oil change is higher than most places, so that \"free\" service is basically included in the price, without them performing the service. I got home and all my fluid levels were low or the same as before I went in. Don't let them sell you on anything extra", "aspect_word": "service, price, fluid", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.3810, 0.4667, 0.3339, 0.4927", "emotion": "disgust, neutral, neutral, surprise, anger" }, { "review_id": "3UTGV124ViyCu8XeXV3_zA", "business_id": "5tq8E5TtZi1eq3EbP42aWw", "user_id": "QOIqH25Cp31Z8D9sQmGZUw", "date": "2020-01-30 00:44:01", "stars": 4.0, "text": "I frequent Wawa on a regular basis. They pRetty much have the same items I love to eat/purchase. My food was prepared quickly & to my liking. The store was clean, neat & well stocked. The staff was pleasant as well. The reason for the 4 stars is because this particular Wawa doesn't have a restroom. I know that many stores have been renovated but maybe they will be considering updating this one to include a restroom in the near future.", "aspect_word": "food, staff, restroom", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.7059, 0.8447, 0.3856, 0.4698", "emotion": "joy, joy, joy, neutral, neutral" }, { "review_id": "3fn0PEDEW3J5jLg5vRnnFg", "business_id": "rPBO4EMvyPaXc8XKaBlu-w", "user_id": "nnwBdqGHIAJQ5QX9lHOtrQ", "date": "2021-07-28 02:24:12", "stars": 2.0, "text": "I'd forgotten that gas was more expensive in PA than in NJ... still, it was a quick tap at the gas dispenser and then in to grab some iced tea ($2/2) and a pretzel - no mustard, though. I had to go to the deli for that. How do you run out of mustard?", "aspect_word": "gas, iced tea", "sentiment": "neg, neu", "sentiment_score": "0.6937, 0.4500", "emotion": "surprise, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "EfFs7Pcap7unqcAXAA2NyQ", "business_id": "krZ5_FIbqoJ0_viFpAPrDQ", "user_id": "mEVodGJBvH4b-BRtd7yg4Q", "date": "2017-01-07 05:25:38", "stars": 1.0, "text": "Went through drive thru twice for 3 soft taco supremes and 1 burrito supremes only to have the orders wrong a rude manager and really cold tacos and all got said well its cold because they sat it at the window while someone cooked the burrito supreme!!! I work fast food and I know this is not how you do a customer!!!", "aspect_word": "manager, tacos", "sentiment": "neg, neg", "sentiment_score": "0.8495, 0.5343", "emotion": "anger" }, { "review_id": "tQnxjedK62W5BHe1x0f_jg", "business_id": "djIYnvFFlj4qFZX-yuUFFw", "user_id": "YBFi5KUZyH2MkLL_PW4pQg", "date": "2019-11-28 16:10:26", "stars": 1.0, "text": "By far the worst chick fil a I have ever been to. That's not a stretch by any means. I've been here about a handful of times, and every time it seems to get worse. Today was the straw that broke the camels back, so to speak. The cashiers were more concerned about looking at their phones and gossiping with each other about a rappers entourage that was there that day walking by then taking peoples orders. They were short, didn't even greet me when I was standing in line and just yelled out a quick \"next\". Wasn't just me either, I noticed they were rude and short with others behind me and in front of me. The manager even had to tell them to make sure to ask customers if they want sauce. SAUCE. Something so simple that every chick fil a I've been to asks, they failed to do. I went to pay and use my app and the girl at the counter scoffed at me and said \" we don't use that here\". That was after I already loaded the card up with money. I didn't think it'd be an issue, especially since every chick fil a does the mobile in app payment. I am super disappointed in this particular restaurant, and judging by the other reviews, this establishment needs a look over by the top brass. Last time I'll stop here when I'm at the airport.", "aspect_word": "chick, cashiers, manager, sauce, counter, brass", "sentiment": "neg, neg, neg, neu, neu, neg", "sentiment_score": "0.5963, 0.5800, 0.8808, 0.7357, 0.3790, 0.4963", "emotion": "disgust, neutral, disgust, anger, neutral, neutral, neutral, neutral, neutral, anger, neutral, surprise, sadness, neutral, neutral" }, { "review_id": "kJRGlHgMt0MZ724osJBgRQ", "business_id": "4iRZPPkZ4-EDbgEoYswUMw", "user_id": "giw_d6wFRRfuCeturDRZ6A", "date": "2017-08-31 19:57:19", "stars": 1.0, "text": "This subway sucks. They have a formula for \"onions\" so no extra onions on a sandwich. Like really? Sorry I like more than 6 onions on a footlong sandwich. Employee was super rude about it also like we're personally taking the onions from her check. We said just charge us extra for it and she said she can't. What a joke. First and last time ever coming to this subway. Never heard that one before. Good job lady!", "aspect_word": "subway, onions, sandwich, Employee", "sentiment": "neg, neu, neg, neu, neu, neg", "sentiment_score": "0.5395, 0.4239, 0.4152, 0.8064, 0.5423, 0.8154", "emotion": "disgust, neutral, surprise, anger, neutral, surprise, neutral, surprise, joy" }, { "review_id": "rN1-p1-SMHrTGcZGS6cIYw", "business_id": "fsrRx1YBLp_opoczBE0bSQ", "user_id": "tBXZIkcFCSgtbnjSDREgpw", "date": "2014-12-04 00:11:03", "stars": 1.0, "text": "I mean it's a Steak 'n Shake what more can you say? I went through the drive-through to get a milkshake. There was a long wait. I also ordered the mint cookies and cream shake, but was promptly told that they had run out of cookies for cookies and cream. So instead, I ordered the mocha shake. My shake did not taste like a mocha, in fact, it tasted like peppermint. I was really disappointed.", "aspect_word": "milkshake, wait, mint cookies, cream shake, cookies, cream, shake, peppermint", "sentiment": "neu, neg, neu, neu, neu, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.5334, 0.7258, 0.5158, 0.4188, 0.4575, 0.5458, 0.5751, 0.4165, 0.4462, 0.3704, 0.2461", "emotion": "neutral, neutral, surprise, fear, fear, sadness, neutral" }, { "review_id": "6OTfZQZv3s_jTcQv7Fz_uw", "business_id": "T0L0KltiJMAtrYHjqyuoMw", "user_id": "76xS0Vin4uT25XKaxbsvmQ", "date": "2012-02-15 03:38:59", "stars": 4.0, "text": "I have to strongly disagree with the other negative reviews of this Starbucks. We are frequent customers here and of the dozens upon dozens of drinks I've had here I've never once had one wrongly prepared. Unlike many Starbucks, this place never burns the milk and never fills up a significant portion of your cup with foam even if you order a latte with no foam. I've ordered numerous special requests and my drinks have always been prepared properly and quickly. Service here has always been great as well, with the employees all quite friendly. Honestly, this Starbucks is much better than the standalone one across McCarran, so if you need coffee go here, not there!", "aspect_word": "drinks, milk, latte, Service, employees, coffee", "sentiment": "neu, neg, neu, neu, pos, pos, neu", "sentiment_score": "0.7823, 0.3911, 0.4825, 0.5811, 0.6465, 0.8103, 0.6129", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "kQafTeJCRzVPLc2tKYEFAA", "business_id": "Wc-c_hQK4vFCl9keeVTUZw", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2018-06-23 23:50:53", "stars": 5.0, "text": "I had dinner here tonight with my husband and the experience was all around wonderful.\n\nThe first thing we noticed was the excellent service. We were welcomed by the hostess and seated right away. Our waitress came by very soon after we were seated and took our drink order. She mentioned that they had been open less than 2 full days, and if we had any suggestions for drinks or food we'd like to see on the menu, to please let her know. I asked about a sangria, she wrote it down and promised to let the bartender know. \n\nWe ordered a dozen raw oysters, 1/2 dozen oysters Bienville, and a seafood salad. My husband had a vodka tonic and I had what I think was a honey tea. I think I may be wrong about the name, but I can tell you this - it was way tasty and refreshing. It was a honey vodka iced tea. Mmmmmmm.\n\nSo our raw oysters were delicious. Cold, fresh and our attentive and sweet waitress made our cocktail sauce tableside. It was VERY tasty. \n\nWe enjoyed all of our food and the views of the lake were amazing. \n\nThe General Manager came by and introduced himself. He was so personable and welcoming. Several staff members also assisted in making our first visit - of many to come - a very pleasant one. \n\nI'm looking forward to our next visit already.", "aspect_word": "dinner, service, hostess, waitress, drink, drinks, food, menu, sangria, bartender, oysters, seafood salad, tonic, tea, vodka, iced, cocktail sauce tableside, views, lake, General Manager, staff", "sentiment": "neu, pos, pos, pos, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, neu, pos, pos, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.8844, 0.8908, 0.5183, 0.4441, 0.7636, 0.8131, 0.6782, 0.8317, 0.3517, 0.4487, 0.4403, 0.4043, 0.4574, 0.3557, 0.3788, 0.3112, 0.3121, 0.3506, 0.3058, 0.5717, 0.4045, 0.4922, 0.3588, 0.3536, 0.3370, 0.5589", "emotion": "joy, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, joy, joy, joy, joy, joy, joy, neutral" }, { "review_id": "8AdH7ODChJGTe90I2jTcRw", "business_id": "U38YbBt6wyCtW1QH0LFD8A", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2017-06-21 16:31:07", "stars": 2.0, "text": "Another CVS, not my favorite store, but convient. I really don't like how they are set up, things just seem out of place. I hate the vouchers to entice you to return in a few days. If I am here today, hopefully I won't need to return in the next few days. Just a ploy to get you back inside & get more $$$$. \nStores that toy with me & give me supposed savings, that I will never use, fall to the bottom of my list. I use CVS in emergencies, for convenience & to grab items on sale.\nI always find it odd, how few people are usually in the store.\nWhat's a girl to do? As with all stores take the good & in this case, go as seldom as possible.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "r70q_gdvARWBEgnCd13wgw", "business_id": "R722fDi0r2oamiWjbnRP2Q", "user_id": "j1V7vraHTsnNvPpIbl-Agw", "date": "2015-06-07 20:06:20", "stars": 1.0, "text": "Just ordered a chicken sandwich from here with cheese and onions. Opened it up to check and no cheese and there's dark spots on my chicken patty that looks sketchy! Called em back since we were already pretty far out of Reno. Manager said it's probably just from the \"bread\". She then offered to replace it if we came back. Um yeah NO THANKS! That's a first. Well that'll be the last time I'm ever eating Mc Donald's again!", "aspect_word": "chicken sandwich, cheese, onions, chicken patty, Manager, bread", "sentiment": "neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.5618, 0.5840, 0.3363, 0.4844, 0.5443, 0.8174, 0.3641", "emotion": "neutral, neutral, neutral, surprise" }, { "review_id": "pTeAcMWi7N4JJtua-vUrxA", "business_id": "yY8lIjjlcm2RLo79Ag3mzw", "user_id": "lpe7yGjDDVaO4G0M4OYaYQ", "date": "2013-09-20 02:10:29", "stars": 1.0, "text": "These people are absolutely incompetent. My package got rerouted to this UPS facility. I called and asked that it be delivered to my house the next and received confirmation that it would be. One week later and many empty promises later, it finally arrived. And this was after me calling EVERY day to see why my package was not delivered. One person even told me that she \"would personally be responsible for placing my package on the truck.\" Despite her promise, it did not happen. Yesterday they promised that my package was going to be delivered at 10:30 a.m. It got delivered at 5:30 p.m. I really needed this package to send to an upholsterer in California for a project last week, and now I have to express mail it. Because they delivered it so late, I have to wait until tomorrow to ship it out. All the UPS people agree I have been treated like shit, but they refuse to offer me anything except an apology. A former UPS fan, I plan to NEVER ever use their services again. I'd rather wait in line at the post office for that to support a company that does not fulfill its services.", "aspect_word": "people, package, UPS, services", "sentiment": "neg, neu, neg, neg, neg, neg", "sentiment_score": "0.7044, 0.4120, 0.4412, 0.4100, 0.3214, 0.3722", "emotion": "disgust, neutral, neutral, surprise, neutral, neutral, sadness, sadness, sadness, neutral, neutral" }, { "review_id": "xJZDm56cA55ivYIJRm7zUg", "business_id": "L617WGpANJZW8orvCdOO1w", "user_id": "hUKUVCyogUYnARdAFJT76Q", "date": "2020-02-01 19:21:56", "stars": 1.0, "text": "My boyfriend placed an Uber Eats order from this Subway. First, it took an hour from the time the order was placed until the order was delivered. This in itself is ridiculous especially when it was not a shared order. Not because of Uber Eats or driver either. This place is maybe 5 minutes away from our home. Our whole order was wrong with the exception of chips which is not saying a whole lot. I called and only one person working, confirmed by Uber driver. And no manager? You need to rethink your scheduling practice. The lady tried to tell me the only thing wrong was no lettuce on my sandwich. We have a receipt and it does not lie. This review is more for the Subway location than anyone who might frequent this place. Now we are beyond hangry and disappointed. Won't order from or go back to this place again!!!!!!!!!!!!!", "aspect_word": "driver, chips, manager, lady, sandwich", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.4563, 0.4283, 0.8340, 0.6492, 0.7455", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, anger" }, { "review_id": "_YY1ypI1voR74rt1lxelBw", "business_id": "reteoNyLHrNYYpsJrAk08Q", "user_id": "n1HpQtzpvO7TSTNc18iULw", "date": "2007-03-13 02:43:15", "stars": 1.0, "text": "Hell on earth. Beelzebub vomitted up a hair-ball and christened it \"The Waffle House\". Peopled by bums, degenerates, transvestites, and dead bodies rotting in the parking lot -- and those are the waitresses! Not worth the trip at any price. Maybe if they pay you...but even then, it's bacteria transmission maximus. Holy Crap!", "aspect_word": "House, waitresses, price", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.4310, 0.8282, 0.4066, 0.4210", "emotion": "disgust, neutral, disgust, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "EYdhI8WsToDzhyX8R4dy8w", "business_id": "komYEOvDbc2Goa0me0S-6A", "user_id": "HYu869wA526yTIwZ8FvRow", "date": "2019-07-03 17:35:01", "stars": 1.0, "text": "We had the absolute worst install experience. Hired them to replace an existing fence, which was installed with crooked cuts, boards not even properly nailed down, a gate not level so it can't even open in and one side of the gate was just hung off an existing ten year old fence line.\n\nLazy, unprofessional response to my issues with the general sense that I could just as easily be talking to a robot as a real person. \n\nWould NEVER use Lowes for an install job ever again.", "aspect_word": "install", "sentiment": "neg, neg", "sentiment_score": "0.6393, 0.4334", "emotion": "disgust, disgust, fear, neutral" }, { "review_id": "gjivlLnw8xcVHZP1xhq8qQ", "business_id": "NdSJl2PIpAWrxVVl0rW7nw", "user_id": "ai7Oz07QWyvmyKH2iY7_Yg", "date": "2015-09-02 01:54:20", "stars": 3.0, "text": "Every time I pass by Cheddar's it's always packed! I had to check it out myself. I believe I went on a Sunday and yes, it was packed for lunch time. The service was good and the server's attitude was excellent!\n\nThe food isn't the type of food I really enjoy, heavy and fried food.. average American food. The flavors isn't that bad, but I did find the pasta to be too salty. The onion rings were highly suggested and I don't even like onion rings, but these were so light and crispy! Delicious and they are also super cheap for such a large pile.\n\nThe Shepard's pie was average and the Cajun pasta was pretty good, but too salty for me. The serving was a large size.\n\nI must have to say! The drinks were pretty cheap! If I were to return I would definitely go for the drinks and appetizers.", "aspect_word": "lunch, service, server, attitude, food, fried, flavors, pasta, onion, rings, pie, Cajun, serving, drinks, appetizers", "sentiment": "neu, pos, pos, pos, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neu, neu, pos, neu, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.7392, 0.8169, 0.8077, 0.4355, 0.4743, 0.3650, 0.4886, 0.2662, 0.3330, 0.6822, 0.5764, 0.4819, 0.3434, 0.3054, 0.3553, 0.2633, 0.4366, 0.3117, 0.4323, 0.3134, 0.4655, 0.7217, 0.5726, 0.2730", "emotion": "surprise, joy, neutral, neutral, disgust, joy, neutral, joy, neutral" }, { "review_id": "CWOgG2_z59G6-V1yfUIHMQ", "business_id": "MfWuOpIEVda0oUKZEbWnbg", "user_id": "a9g2Pvqq-nHd-kbmQndT8Q", "date": "2014-08-12 22:04:30", "stars": 5.0, "text": "This place is pretty decent for a chain pizza shop. I've never had issues with them getting my order incorrect and their quality is what you would expect from ordering Domino's. I've been to other Domino's chains that have made me want to never order from there again, but this place has restored by faith in the chain. It's strange to give Domino's a 5-star rating, but I'm always satisfied with the food and service they provide, so I can't really complain.", "aspect_word": "quality, food, service", "sentiment": "neg, pos, pos", "sentiment_score": "0.3749, 0.6805, 0.7036", "emotion": "neutral, neutral, surprise, neutral" }, { "review_id": "jh8ZpZpaduMe0yXrumUT1g", "business_id": "rejyeeyYsJc-7pls90_d5w", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2013-05-08 16:12:54", "stars": 2.0, "text": "The Meridian Street Post Office is up there with the BMV -the kind of places I'd rather scratch my eyeballs out than go to. So, I'll keep this short and tart to save you the pain.\n\n-the lines are long - almost all times of the day - avoid at lunch time\n\n-I can't quite put my finger on it but I always seem to feel like a fool by the time I'm done figuring out which package is which and how to seal it and how to properly label and so on and so forth. \n\n-The friendliness of the mail staff is hit or miss - I most often get the vibe that these folks loathe their jobs. However, there is one woman who stands out as having patient and quick service. (yes, I said patient and quick in the same sentence)\n\n-Lastly, I must note, no matter how much I want to avoid going here - this will continue to be my post office due to it's prime location. I'll be back - scratched eyeballs and all.", "aspect_word": "lines, lunch, staff, service", "sentiment": "neg, neu, neg, pos", "sentiment_score": "0.7488, 0.6654, 0.2556, 0.6430", "emotion": "neutral, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "NRus3TUD53ntLFIoj-uXzg", "business_id": "-9Kxik9BRNkft5rPcVvSsw", "user_id": "3U_bzzP8RjQlEVNtqp6U8A", "date": "2016-10-06 14:29:20", "stars": 1.0, "text": "I unfortunately cannot base this review on the quality of the food. Instead I have to base it on the poor service I received. We were sat down immediately in a practically empty part of the restaurant where we were ignored for over 15 minutes. No one glanced our way, no one said it'd be \"x amount of time\". So we left and went to Hooters and had a tasty meal there.", "aspect_word": "quality, food, service, meal", "sentiment": "neg, neg, neg, pos", "sentiment_score": "0.4649, 0.3984, 0.9025, 0.7496", "emotion": "sadness, neutral, neutral, joy, neutral" }, { "review_id": "PS9awxg5IZPFEx3tw-3FWQ", "business_id": "iNMdSi5bmvGSGeRQiUW4dw", "user_id": "lC3_n2BX2dV1FWl-_0v4wA", "date": "2018-07-14 16:14:12", "stars": 2.0, "text": "Friendly tip for road tripping parents:\n You must be a paying customer to use the restrooms here (and it's connected to a gas station). If your little one has to REALLY GO you must get a special token first. \n\nFriendly tip for short people / children/ parents:\n To put the token in the lock to enter the restroom and to twist the handle to unlock the exit, be prepared to reach said lock at about 5'5\". \n\nClean bathrooms \nClean gas station \nHealthy snack options \n\nI think the honor system would work just fine here. Making a child who has waited awhile to use the restroom pay is a little much.", "aspect_word": "restrooms, restroom, bathrooms, snack options", "sentiment": "neu, neu, pos, pos, neu", "sentiment_score": "0.4792, 0.5730, 0.6010, 0.4555, 0.5234", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "h0Rq0b9Od5dvATLecYIauw", "business_id": "d4N1ngWAeMpPtvxgbqCGhg", "user_id": "srGIcf7XJqvbzw8p2ynLTw", "date": "2018-10-25 14:35:28", "stars": 2.0, "text": "The staff here is so rude! Jacob and David to be exact. I went to get pictures printed and there was a patron in front of me that asked if they had any picture coupons for her purchase and they gladly scanned a coupon for her. When it was my turn, I did the same and asked for a picture coupon, David had no idea what I was talking about. I asked Jacob to help me with the cord that plugs into your phone to download the pictures you want printed and he was so short and condescending. \n\nOn another encounter I came to this store with a receipt to return an item that was purchased at another Walgreens out of state. It was a birthday gift, and although they could see from the receipt that along with the item a birthday gift bag and card were purchased. They refused to let me return it. They instead gave me a Walgreens gift card, but this was after speaking with several different staff to get this figured out. \n\nIt's nice to be nice guys. It's not difficult.", "aspect_word": "staff", "sentiment": "neg, neg", "sentiment_score": "0.9160, 0.7970", "emotion": "anger, joy, surprise, fear, neutral, anger, neutral, joy, neutral, neutral" }, { "review_id": "iQDpull2fpZIy0ENOXt5Dg", "business_id": "gRZfY0lrS4JyFg4lgQfczA", "user_id": "ya9s4W4t3qMbRBjiTvNKMQ", "date": "2020-11-10 15:27:25", "stars": 5.0, "text": "Had a great experience ordering breakfast at this McDonald's. I used the McDonald's app to submit my order and pulled into the curbside pick-up designated parking spots. Order was perfect, quick and efficient. In and out in less than 5 minutes. Much quicker than waiting in the drive-thru. Thanks for the great start to my day, Golden Arches:)", "aspect_word": "breakfast, waiting", "sentiment": "neu, neg", "sentiment_score": "0.4180, 0.3121", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "P0lweX-_VJ-Zn1H1ghgV4w", "business_id": "-v1Ia8G_G00SuygAm6koUg", "user_id": "6pbNMgTnSYrtPHDN07IXwA", "date": "2018-09-24 20:11:32", "stars": 3.0, "text": "[797]\n\nI was in the area so stopped in for a few menu items.\n\nIt's a smaller Philly Wawa but the major staple items are here. Plenty of hot coffee and tons of breakfast items available.\n\nThe check out line moved quick.\n \nNo parking lot or gas station.\n\nI'll be back.", "aspect_word": "menu, coffee, breakfast", "sentiment": "neu, pos, neu", "sentiment_score": "0.7900, 0.3676, 0.3877", "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "maQBjyUlI38YGS0aYiXdLQ", "business_id": "60NzhNKEQJNBA9ZfvJieDg", "user_id": "EZCmoY757ophP1krc3jhaA", "date": "2019-06-24 17:39:34", "stars": 2.0, "text": "Didn't like this location at all. The service was terrible. We waited to be seated while many tables were open. The hostess told us there wasnt enough servers to work the floor. The waitress took a while to take orders and drinks were often left empty for a few minutes before being filled. They also didnt provide any napkins other than the one they give you when you sit down. The food was good though so thats the reason for the two stars however I believe theres some sort of potato famine going on in PA because this is the second time and place I ordered fries with a meal and got a very small portion.", "aspect_word": "service, tables, hostess, servers, waitress, drinks, food, potato, fries, meal, portion", "sentiment": "neg, neu, neg, neg, neg, neg, neu, pos, neg, neu, neu, neg", "sentiment_score": "0.8947, 0.4896, 0.8793, 0.5625, 0.8489, 0.9031, 0.7091, 0.8049, 0.4511, 0.5788, 0.8380, 0.7849", "emotion": "sadness, fear, neutral, sadness, disgust, neutral, joy, neutral" }, { "review_id": "kqJBmiSdB7qPBiyv_AWg7g", "business_id": "tg8mH91AaGjLL93Eg8mL0A", "user_id": "K60iAcZXsiv_vjSiQAIJJg", "date": "2017-06-04 14:48:14", "stars": 3.0, "text": "This Popeye's restaurant was a quick stop after our brunch reservations fell through before The Roots Picnic. A seemingly odd choice for a group with one vegetarian and one pescatarian, but turned out to be a lifesaver in time of desperation!\n\nMy friends received their chicken orders quickly, but I had a small wait for my shrimp box. I was a bit disappointed because they did not have catfish, and we quickly realized they were out of quite a few key items (ketchup, honey, lemonade, butter). They did compensate for their shortcomings by giving us extra helpings of sides and FRESH biscuits. \n\nEveryone was very satisfied with our meals on the go! Biscuits are bae.", "aspect_word": "brunch reservations, chicken, wait, shrimp, box, catfish, lemonade, biscuits, meals, Biscuits", "sentiment": "neu, neu, neg, neg, neu, neg, neu, pos, neu, neu", "sentiment_score": "0.5677, 0.4309, 0.7698, 0.3454, 0.2917, 0.3481, 0.2867, 0.4999, 0.4420, 0.3408", "emotion": "neutral, fear, surprise, neutral, joy, neutral" }, { "review_id": "QE5yJk9Q5-TvBrsXpw6grQ", "business_id": "zvlJoRJfViu-_dZflUn6Bw", "user_id": "uE8wHstK-8xpUr8KwLvPbg", "date": "2016-03-01 21:44:11", "stars": 1.0, "text": "In total we waited 32 minutes for cold chicken. Adonis (name on receipt) was rude when taking our order and then made sure to swipe my card before telling me I needed to pull up for \"four minutes\" while my chicken cooked. Over 15 minutes went by before I ended up just going into the store. Our order was sitting on the counter, and the \"server\" at the register was annoyed that I even bothered coming in. Never again at this location.", "aspect_word": "cold, chicken, Adonis, counter, server, register", "sentiment": "neu, neg, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.4193, 0.2702, 0.7836, 0.4882, 0.4690, 0.5461, 0.7634, 0.4089", "emotion": "neutral, anger, surprise, anger, neutral, neutral" }, { "review_id": "7TD0vsk1Mz83m2pjxZ7lJg", "business_id": "ZtZNEwpzAh0uKUKA1Gg-yw", "user_id": "hDRGivuKGsWEMSLvAMxyOw", "date": "2013-09-13 17:15:48", "stars": 1.0, "text": "This place is filthy! Food all over the floor in the entire restaurant! Flies everywhere! When I picked up my tray, it was so sticky I had to wash my hands. Even in the restrooms the flies were so bad my granddaughter could not use their facilities. So combine this with the fact they serve you food you did not order, I wonder how they expect to stay in business. \n\nIn today's world of Culver's, Five Guys, Smashburger, and Freddy's, traditional fast food chains like here and Wendy's need to do a lot better to stay competitive. But what I am experiencing is the complete opposite! Two McDonald's now and one Wendy's have lost my business in the past two months.", "aspect_word": "place, Food, tray, restrooms, flies, facilities, food", "sentiment": "neg, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.4619, 0.6509, 0.5573, 0.3721, 0.5199, 0.3894, 0.5527", "emotion": "disgust, surprise, neutral, sadness, neutral" }, { "review_id": "9-xD53xtzzWWKUTBGXWoMA", "business_id": "5uSYOp50F1_lGylRy6I10w", "user_id": "B-s-8VUnuBjGTP3d01jsyw", "date": "2017-11-13 21:20:47", "stars": 4.0, "text": "Wandering around the city looking at apartments, it was lunchtime and I was hungry and the place I was looking at was just a block away from here. NO BUENO! That never ending smell of fried chicken, day in and day out from an open window - that was an immediate death knell for the apartment before I even walked into its overpriced doors, LOL. I would die a slow death every day knowing that this place would be on my walk on the way home. NO BUENO!\n\nIt worked on me though, so here we were after the viewing. This is one of the smaller Popeyes I've been in. Service was fast though. And man, the chicken was fresh. One bite in and that satisfying squirt of juicy chicken meat dutifully filled my mouth with all that salty love.\n\nSo it was a hard no to the apartment because of the daily fried chicken smell but a thumbs up for the fried chicken here.", "aspect_word": "smell, fried chicken, overpriced, doors, Service, chicken, chicken meat, fried chicken smell", "sentiment": "neg, neg, neg, neg, pos, pos, pos, neg, neg", "sentiment_score": "0.4163, 0.4317, 0.4584, 0.2264, 0.5999, 0.7947, 0.5754, 0.3246, 0.3250", "emotion": "surprise, fear, surprise, neutral, surprise, neutral" }, { "review_id": "q8szGq-1Uk3PpA-us4H-AQ", "business_id": "nM229mPe3M6hA3aj_71acA", "user_id": "XPFDYOCsNWb_CMuLDyIIDA", "date": "2016-12-03 08:21:35", "stars": 1.0, "text": "Pharmacy couldn't fill one of my prescriptions so after I paid they gave me a partial fill and said to come back later and get the rest. When I came back they charged me for the remainder. Their records didn't match what happened, and they threw away the bottle that showed that they couldn't fill my original prescription. So they charged me twice for my prescription. The pharmacist was not helpful at all. The staff at this place are incompetent, they don't keep accurate records, and the they are rude. There is a Safeway right across the street and their pharmacy is much better.", "aspect_word": "Pharmacy, pharmacist, staff, pharmacy", "sentiment": "neg, neg, neg, neg, neg, pos", "sentiment_score": "0.6838, 0.4213, 0.7614, 0.5371, 0.8902, 0.3737", "emotion": "neutral, anger, neutral, anger, anger, neutral, neutral" }, { "review_id": "HIjtpIs4_oL6WNTcLWWQLA", "business_id": "nDExX1KzYmd03Dw_TMIXUw", "user_id": "NnUPJZS-42RirAZNic-72A", "date": "2011-05-20 22:24:42", "stars": 5.0, "text": "It's Target. You know what a Target is. If you're reading this, you clearly have internet access and live in the 21st century. You don't need me to describe the wares of Target.\n\nThis one is laid out like every other Target in the Nashville area (that I'm aware of). The only difference I've noticed is that some are mirror images of others. On this one, when you walk in, the registers are on the left. Ta da! Now if you've ever been in any Target ever, I've just given you the magic key so that you know your way around this one.\n\nWhat makes this Target special is the fact that unlike any other Target in the history of anywhere ever...it's never busy. Never.\n\nWant to go shopping the day after Christmas? You'll have to wait behind a whopping 4 people.\n\nWant to go shopping on Black Friday? I'm sorry, but you're going to have to park 8 spots from the door instead of your customary 4.\n\nSeriously - no one is ever there. It would almost be creepy if it weren't so awesome - they always have multiple registers open, even on weeknights.\n\nIf there were a Zombie Apocalypse (or an Undead-American Uprising, for the PCers out there), I'm fairly certain that it's unfrequented enough that you would be safe here...", "aspect_word": "registers, door", "sentiment": "neu, neu, neu", "sentiment_score": "0.3374, 0.3740, 0.3709", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral, neutral, sadness, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "DPM4olOCijfG8XqaWCBEhw", "business_id": "z06GXcZzBZ38BDHW2LVu1w", "user_id": "5Y5KbsI5buMcNh2hTFaRpA", "date": "2012-09-16 19:58:10", "stars": 4.0, "text": "Raising your eyebrow yet?\n\nA vegan giving a Wendy's 4 stars? \nWell, I'm not exactly ordering chicken sandwich or a Frosty but I can appreciate ordering a small side salad and plain baked potato (with chives) for when I'm on the go!\nFor just $3.05 (including tax), I can attempt to eat in my ride as I dart to and from meetings... fun, right? I also appreciate that they offer the \"little things\" like croutons, low fat pomegranate dressing and for those who eat dairy: lowfat sour cream. \n\nYou can actually eat a healthy and affordable meal if one must take the fast-food route. I don't try to make it happen to often but when I'm in a time bind, this is a great way to stay in check.\n\nProps to their staff too. No kidding! They always get my order right and are efficient.", "aspect_word": "chicken sandwich, salad, potato, chives, croutons, fat, pomegranate dressing, lowfat, cream, meal, food, staff", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neg, neu, pos, neu, pos", "sentiment_score": "0.4421, 0.5589, 0.4755, 0.4263, 0.3481, 0.3904, 0.4806, 0.4736, 0.3235, 0.7649, 0.5436, 0.5776", "emotion": "neutral, fear, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "A2H9tP588M40MEw73DO9Rg", "business_id": "n4PdRDOWgBOhke7AqCW3FA", "user_id": "CrQvCpC7BOsvk_3f0HR8DQ", "date": "2017-12-29 06:08:41", "stars": 4.0, "text": "Like LeBron returning to Cleveland, it felt like a big deal when STL native Danny Meyer finally brought his famous Shake Shack chain to his hometown. Perhaps the most anticipated opening since Mike Johnson's Hi-Pointe Drive-In (in our household, at least), this Shake Shack location does not disappoint.\n\nTo preface, I've had SS a few times traveling, mostly the LA location. It's reputation (looking at you, Aziz Ansari) and accolades are well deserved. This location differentiates itself by incorporating local flavors into its menu: Mound Burger (double with provel cheese), a Gooey Butter Cake concrete and even Fitz' Root Beer.\n\nMy SS go-to is a double Shake Burger with cheese fries. The burger is terrific: juicy, well seasoned and soft bun make it super easy to savor the flavor on each delectable bite. The fries are strong: krinkle kuts light and gently salted, but man o man is that cheese sauce on top amazing! If they sold it in stores, I'm certain it would have a strong clientele (hint, hint).\n\nNow, I do have to mention the prices are a touch high for the root food here (burgers & fries), so be ready to spend. It's the main reason this isn't a 5-star review, but the quality is sublime and that's not even mentioning the shakes, chicken offerings or spirits available in-house (Legit with a capital \"L\", friends).\n\nHere's a tip to avoid the lines: download their app and order ahead (and sit your hungry backside right down). You can thank me with cheese fries (on you, naturally). :-)", "aspect_word": "flavors, menu, Burger, cheese, Cake concrete, Beer, fries, burger, bun, flavor, kuts, sauce, prices, root food, burgers, quality, shakes, chicken offerings, spirits, house, lines, backside, cheese fries", "sentiment": "pos, neu, neu, neu, neu, neu, pos, neu, pos, pos, pos, pos, neu, neu, pos, neg, neu, neu, neu, pos, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.3340, 0.7764, 0.2927, 0.3647, 0.3244, 0.3809, 0.2830, 0.3735, 0.6901, 0.4737, 0.4591, 0.3531, 0.2531, 0.2520, 0.3299, 0.5826, 0.3764, 0.4827, 0.5677, 0.3889, 0.3563, 0.3340, 0.3576, 0.4577, 0.2915, 0.1815, 0.3738", "emotion": "joy, neutral, joy, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4QSpTkW6LgQeH-iTrwhgJA", "business_id": "56--HhtU6Wxz0r6K6abOjw", "user_id": "WJaK-JtrR0NzLTQWl4Y8Lg", "date": "2020-09-17 17:54:23", "stars": 1.0, "text": "We ordered 2 sandwiches. After 45 minutes of waiting, our tracker saying our food had been delivered, calling the store repeatedly with nothing but a busy tone, we still had no sandwiches. The location is 0.5 miles down the road. We opted out of picking it up only for the fact we were on conference calls and working. Hard to speak with someone if the phone has been disconnected and there is no other method for communication.\n\nUpdate: went to the shop to get new sandwiches. Did not reimburse us for our order, delivery and tip. Got home And my turkey bacon sandwich did NOT have turkey...", "aspect_word": "sandwiches, food, delivery, turkey, bacon sandwich", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.8328, 0.6363, 0.5112, 0.6723, 0.4172, 0.3968, 0.3619, 0.3806", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "4OMvjMtwgliNI_A_8C0KPw", "business_id": "M-yMkg-fNptD5ZwHmG5iAQ", "user_id": "6nG-f45VZfYmXZyDbjQHGA", "date": "2018-04-18 17:34:43", "stars": 5.0, "text": "I want to thank the Pharmacy department for giving my CVS discount without me asking for it \nI shop at other CVS at times and they never even suggest it to me I will go out of my way to shop there more often I also appreciate the courtesy of all employees. Thank you again Mary", "aspect_word": "employees", "sentiment": "pos", "sentiment_score": "0.7056", "emotion": "joy, joy" }, { "review_id": "lwJ0I9eWv_-l9s3Nm71fcw", "business_id": "WANxU_W3VV6RW8DCcG_pWQ", "user_id": "-SigNCNItQDtSq27j0t_tw", "date": "2020-07-15 20:47:07", "stars": 4.0, "text": "In these tough times, I tried using the app and the new concept started by Chipotlé called 'Chipotlane'. Whereby you place an order using their mobile app and then simply drive to the location and pick it up. When you pull up to the location there is no speaker or employee to take your order you must use the app. I ordered through the app and used Apple Pay. I arrived a little bit early so I had to pull into a parking spot and wait until the assigned time. When I had about a few minutes left I went ahead and got in line because there was a huge line of cars already. I seem to time it just right now because when I pulled up to the window it was exactly 12 o'clock. \n\nThe process was pretty easy and seamless. I would recommend if you work in the area and want to pick up food quick. Download their app.", "aspect_word": "speaker, employee, food", "sentiment": "neg, neg, neu", "sentiment_score": "0.5033, 0.6649, 0.7044", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4Py4n2F5LLH5--gGKAZg1w", "business_id": "dWiOFHyITcdywYc3vwSKeg", "user_id": "VJPIRCL3rQtGwc9Bc6as2w", "date": "2019-04-08 02:10:11", "stars": 4.0, "text": "I stopped in for dinner on a weekend evening. There were a good number of people but more than ample room inside (exceeded my expectations from outside). The restaurant interior and bathroom were both very clean and modern. What impressed me most was the menu which is just the right size with nothing but quality items. This is a great spot for someone looking for comfort food. The shrimp and grits with a side of cornbread waffles that I ate was quite delicious. Next visit I intend to try the Mac and cheese with pulled pork. Also, the service was superb thanks to the friendly staff and our phenomenal server, Jess!", "aspect_word": "dinner, room, bathroom, menu, food, shrimp, grits, of cornbread waffles, Mac, with pulled pork, service, staff, server", "sentiment": "neu, pos, pos, pos, pos, pos, pos, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.8836, 0.4573, 0.4666, 0.5398, 0.4902, 0.4610, 0.3751, 0.4505, 0.4635, 0.3879, 0.8233, 0.8540, 0.8624", "emotion": "joy, neutral, neutral, surprise, neutral, neutral, joy" }, { "review_id": "9biIm2ZkAIdqIu0EjLHb-A", "business_id": "-sMW4KV4Ucxc33HXcUr02Q", "user_id": "cPT-E02ZVvzevldYI-vrAg", "date": "2012-09-18 23:50:18", "stars": 4.0, "text": "I had some work done to my Nissan down the street and AAA paid for a rental, so I ended up here. AAA does direct billing with these guys, so it made it all easy. I never knew their was an Enterprise office here, but it seems there are like 5 body shops in the area that feed it. The staff are super nice, perky, upbeat, chatty examples of America's Youth on their way up the corporate ladder, no really, not being ironic, everyone was very nice. (is it politicly incorrect to mention the staff here was also super cute?) The car they gave me was in excellent shape for its age, but be warned with Enterprise, they go over the car (mine has 15,000 miles on it) VERY carefully and they will charge you for any dings or scratches, so take this part of the delivery seriously and note any damage before you leave. They also try to really hard sell the optional insurance.", "aspect_word": "staff, insurance", "sentiment": "pos, pos, neu", "sentiment_score": "0.7731, 0.7227, 0.2598", "emotion": "neutral, neutral, surprise, joy, neutral, neutral, neutral" }, { "review_id": "xQSQM1FwgjHhA0-baYiw4Q", "business_id": "aXe-1VZjFLNHRKk3znO3Ww", "user_id": "en5qEaJqGeGTgGri3p8I1w", "date": "2013-08-09 13:04:24", "stars": 1.0, "text": "I hate to do this to the Taco Bus, and I want to make it clear that this review, in no way, reflects on the original Hillsborough Ave. location, but this locations SUCKS.\n\nAfter trying it, re-trying and continuing to try it we have found the service lacking, our orders are always messed up (i.e. I get cheese on my no-cheese, vegan burritos, etc.), the taste somewhat...off?, and the overall experience getting worse with each visit.\n\nWe won't go to this location again. Do yourself a favor and just make the trip to the original- they get it right. Every. Single. Time.", "aspect_word": "Taco, service, orders, cheese, burritos, taste", "sentiment": "neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.5588, 0.8880, 0.5034, 0.4530, 0.3827, 0.2667, 0.7567", "emotion": "anger, disgust, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "YYBRQuivslJtsoiF2RkOtQ", "business_id": "3USsaqu_Dm2NeAJoW6r6_w", "user_id": "G401DL5D2VRh5KQuXcUTfA", "date": "2019-08-06 11:56:39", "stars": 1.0, "text": "I ate at this restaurant a week ago on Sat I got there 7 layer Nachos and a rice and cheesy bean barrito . Mind you I have eatten at tgis location several times . I walked home as I live close by snd got the absolute worst food poisoning in my life . Dehydrated, tired fitique I called the above location only to be told by a clueless manager on duity that \"I coukd not possibly have food poisoning with in a hour and a half of eatting their food. Oh really jerk I use to be a licensed vocational nurse and I had in accident in my pants like a two year old , was throwing up and extremely dizzy and you don't think I had food poisoning? Think again I will never ever eat Taco Bell again !", "aspect_word": "rice, barrito, food, manager", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.3503, 0.4098, 0.7159, 0.8878, 0.5126, 0.4247, 0.4317", "emotion": "neutral, neutral, fear, sadness, surprise" }, { "review_id": "f6UJWntsx6vlkpk51fC_Sg", "business_id": "C9PW9WsdbM3COdqhHMR2Og", "user_id": "6VelMJ2DOcjIsB9FrQa6Ew", "date": "2016-06-09 20:57:05", "stars": 5.0, "text": "This DD is really nicely renovated and clean inside. I hardly ever go here even though it's right by my gym. I went for the free doughnut day, and the guy who was working ended up giving my sister 2 doughnuts when he saw that she couldn't decide which doughnut to get. Service was great, and I would say it would be a good spot to meet up with a friend for coffee.", "aspect_word": "guy, Service, coffee", "sentiment": "neg, pos, neu", "sentiment_score": "0.4955, 0.6729, 0.7128", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "-BKC2qvnZQaU-ROst29K1Q", "business_id": "AT6UYfUBqYQJ-fuGdu-zMg", "user_id": "X754C7UkbPik6ppvYaIitA", "date": "2012-06-03 04:24:58", "stars": 4.0, "text": "I grew up in China and going to KFC to get a juicy spicy chicken sandwich was always a happy special event for me as a kid. However, when I came to the US, I found the KFC here actually didn't taste nearly as good as the ones I had in China... In fact, I found Popeye's is closer to the KFC I had at home in China. Strange, I know.\n\nThe fried chicken, beans and rice, and the heavenly buttery biscuits are awesome. Don't care too much about its setting or ambiance. Don't care too much about its lack of nutrients and junk food status. Yes, it will clutter my artery and make my fridge smell like fried chicken for days. But I always save a trip to Popeye's for a super happy day.", "aspect_word": "spicy chicken sandwich, fried chicken, beans, rice, buttery, biscuits, ambiance, nutrients, food", "sentiment": "pos, pos, pos, pos, pos, pos, neg, neg, neg, neg", "sentiment_score": "0.6203, 0.4996, 0.2375, 0.3087, 0.6744, 0.4423, 0.5759, 0.3625, 0.5632, 0.3952", "emotion": "joy, neutral, neutral, neutral, neutral, surprise, joy, neutral, neutral, disgust, joy, neutral" }, { "review_id": "IuK3fKG-YeFPRRsAz0fJ_A", "business_id": "tW4w9WGwyxJ03PMabnqQkQ", "user_id": "Kj-u8Yq1d3mLKitWsDAxpg", "date": "2008-09-10 20:44:23", "stars": 2.0, "text": "Let's get it said and out of the way....\n\nNever try a Filet, no matter how good it may sound.\n\nThe appetizer Trio, is not bad, you choose three from a good variety ( remember we are at the Olive Garden ). I like the Clam Stuffed Mushrooms and the Fried Zucchini is okay. So I go twice Clam Stuffed Mushrooms and once Zucchini.\n\nEndless Salad is soaked in a lousy, un-herbed, vinegar loaded Italian Dressing. \n\nPasta Dishes are fair.\n\nThe Shrimp Toast Appetizer, which is fairly new, is good, but expensive and easy to make at home, tenfold for what you pay for it here. Being honest.\n\nSimple food. Nothing special.\n\nManager's don't care, servers don't care. I don't care!", "aspect_word": "Filet, appetizer, appetizer Trio, Garden, Stuffed Mushrooms, Fried Zucchini, Zucchini, Salad, Dressing, Pasta Dishes, Shrimp, Shrimp Toast Appetizer, food, Manager, servers", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neg, neg, neu, pos, pos, pos, pos, neg, neg", "sentiment_score": "0.3451, 0.3894, 0.3037, 0.3899, 0.4888, 0.3933, 0.4953, 0.3989, 0.5513, 0.3355, 0.2603, 0.4788, 0.5978, 0.5408, 0.5174, 0.7750, 0.8556", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, disgust, neutral, neutral, anger, anger" }, { "review_id": "wdTBn-1uZ5BKmvX4T8OdcA", "business_id": "MfKScMsPZfE66VQ1CsbS0A", "user_id": "Xv3ckcl1D7bcsWJc3ZHdQQ", "date": "2016-12-01 15:01:01", "stars": 2.0, "text": "I've been here many times before back in the day when I was living in Philly but I haven't been here for years and the reason I'm back here again was because of the convenient location near my brother's house and since he has never ate at Chili's before, I decided to take him here for lunch on Black Friday. \n\nFor our appetizer, we ordered the triple dipper and my brother opted for the southwestern egg rolls, crispy cheddar balls and chicken crispers. For our entrees, I got the ancho salmon with mashed potatoes and corn and he got the grass-fed sunrise burger, more so because of the bacon and fried egg on top. \n\nService was really good and our waitress was very nice and accommodating, allowing us to use a free appetizer promotional code. However, the food was quite disappointing, which is why we won't be back again. My salmon was very bland, dry and overcooked with a handful of bones in it. All the salmon fillets I had in my entire life (even at chains) were boneless. \n\nMy brother's burger was decent but it was very greasy and messy with too much salt in it so it felt like he was eating a burger dipped in the ocean. The appetizers were the only food item that was half way decent in taste except for the soggy chicken crispers. Sorry Chili's, you have to step your game up.", "aspect_word": "lunch, appetizer, dipper, egg rolls, cheddar, cheddar balls, chicken, crispers, entrees, ancho salmon with mashed potatoes, corn, burger, bacon, fried egg, Service, waitress, food, salmon, salmon fillets, salt, appetizers, chicken crispers", "sentiment": "neu, neu, neu, neu, neu, pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neg, neg, neg, neg, neg, neu, neu, neu, neg", "sentiment_score": "0.8742, 0.7304, 0.2914, 0.4504, 0.4991, 0.2797, 0.4745, 0.2721, 0.3725, 0.5797, 0.4852, 0.2765, 0.4956, 0.4823, 0.3864, 0.7230, 0.7651, 0.5244, 0.7334, 0.5997, 0.3317, 0.4231, 0.4566, 0.6055, 0.3787, 0.5051, 0.5029", "emotion": "joy, neutral, neutral, joy, sadness, disgust, neutral, sadness, neutral" }, { "review_id": "nAfhbrWkjfQKbYlUNDuAag", "business_id": "7n5ouW5hF4JTN1O3tvEGMA", "user_id": "SlQNwOKszHMRjG-0vjawAw", "date": "2015-01-20 19:26:45", "stars": 4.0, "text": "I don't normally stoop to reviewing a chain\nBut I know that doing so won't be in vain\nBecause some of you out there read my reviews\n(The snark inside me would call that \"lose/lose\").\nJust kidding, not the case, I'm serious, you see\nAs serious as a jokester could possibly be.\nFor a chain of Mexican sort-of-fast food\nThis place is the bomb, for reals, dude.\nAnd so many \"extras\" are now totally free\nLike veggies and salsa and guacamole.\nLike, the veggies are great, salsa too, bro\nBut I'll give up my soul for an avocado.\nSounds extreme? Well it is...\nI'm an extreme kinda girl\nExcept when it comes to bungee jumps (cause i'll hurl)\nBack to the review, sidetracked, ADD!\nGet a salad without the shell and it's now Gluten Free\nI'd skip the dressing, I think it has wheat\nBut double up on the salsa, fewer calories, sweet!\nYou can order \"naked\" (not literally) like so:\nNix the tortilla and you're good to go\nI also skip the beans, though that's up to you\nMost prepackaged beans aren't GF, fool.\nAll in all, I'm a fan (as the stars do declare)\nIf i'm ordering from here, don't expect me to share. \n\n*the amount of time I put into this rhyme means I have no friends. Carry on then, the end.", "aspect_word": "food, extras, veggies, salsa, guacamole, avocado, salad, shell, dressing, wheat, calories, tortilla, beans, prepackaged, time, rhyme", "sentiment": "neu, pos, pos, pos, pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.2658, 0.3284, 0.5491, 0.6186, 0.3645, 0.3508, 0.3885, 0.7342, 0.7292, 0.5116, 0.5707, 0.2723, 0.4505, 0.2615, 0.3561, 0.3398, 0.3267, 0.3536, 0.4205, 0.2509, 0.3673, 0.3258, 0.1797", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "x9PqKdLEywqSBCHoIZmSyQ", "business_id": "opOX9Ys-49bPKGnXQMOOEQ", "user_id": "Q8XhlaaUki-va-EnqLwKrQ", "date": "2020-09-17 03:15:29", "stars": 1.0, "text": "I shouldn't be mad about this but I had a 7 hour shift at work and was so excited to get Sonic after. and I went to the one on Glenwood and they forgot to give me all of my sauces and now i'm crying not able to eat my food without sauces. thanks sonic", "aspect_word": "sauces, food", "sentiment": "neu, neu, neu", "sentiment_score": "0.7211, 0.7420, 0.6819", "emotion": "joy, sadness, neutral" }, { "review_id": "gi_qFC2Guidv3OrjyUfU2Q", "business_id": "hzLBZvrLR_NGqFj4MHnIaA", "user_id": "DCfZ-fEvzoEEsGMyDIKpKw", "date": "2012-06-15 19:10:15", "stars": 4.0, "text": "Ok, no one should ever eat at Burger King. It's really REALLY bad for you even worse than Mc Donald's. But that being said every now and then my lizard brain takes over and I find myself at the drive through getting my fix. This time I was there picking up some food for a friend (I swear I was.. .it was friend really... STOP LOOKING AT ME LIKE THAT). Anyhooo I noticed that they added a pulled pork BBQ sandwich to the menu. . . . . . . . . yeah I tried it. . . . I can't say it was good but it wasn't bad. It had too much sauce but the sauce wasn't too bad. It was . . . eh about what you expect from a pulled pork sandwich at a fast food place. But if you need to get your fast food pork thing on It's a lot less freaky than McD's molded meat Mc Rib. strangeness.\nThe restaurant itself is a good one. It's well staffed, they rarely mess up my order and they're always friendly. There's plenty of parking and it's easy to get in and out of in a variety or directions. Four stars might seem excessive but it's doing what a Burger King does. . . and it's doing it well.", "aspect_word": "food, pork BBQ sandwich, menu, sauce, sandwich, meat, Rib, parking, Burger", "sentiment": "neu, neu, neu, neg, neg, neu, neu, neu, neg, neu, neg, neu", "sentiment_score": "0.7094, 0.4875, 0.8277, 0.5557, 0.5871, 0.3457, 0.3816, 0.3449, 0.4002, 0.2420, 0.2800, 0.4733", "emotion": "disgust, neutral, surprise, neutral, fear, surprise, neutral, neutral, anger, surprise, fear, fear, fear, fear, fear, fear, fear, fear, neutral, fear, fear, fear, joy, neutral, fear, fear, fear, surprise, neutral, surprise, joy, neutral, neutral, fear, fear, joy, neutral" }, { "review_id": "B8OqCw0vKr0gpRBQfH1bbg", "business_id": "zGXgO4L7UdRB5Z1fzYWr7A", "user_id": "FpUUhcil0V59KuW4VKK3hg", "date": "2014-09-04 14:07:19", "stars": 1.0, "text": "This may be the worst Dunkin Donuts. They never get an order right & the coffee is horrible! Once I ordered two sandwiches. They weren't what I ordered so I went back inside to correct it. They took the sandwiches from me & then handed the same ones back to me! I told them again that's not what I ordered. So they decided to hand me another bag. I checked them before I left & they were wrong AGAIN!\nI've ordered coffee & they'll give me the wrong size or flavor. It's really bad", "aspect_word": "Dunkin, coffee, sandwiches, size, flavor", "sentiment": "neg, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.6870, 0.8365, 0.6588, 0.6311, 0.4265, 0.4484, 0.7353", "emotion": "disgust, disgust, neutral, surprise, neutral, disgust" }, { "review_id": "U91Q6xXAmul-xpoo8ayvAg", "business_id": "T7YVa8mhVZA--iC9jpzvMg", "user_id": "ecHwvfy3wOAih_RQHUQiEA", "date": "2016-02-26 16:20:28", "stars": 5.0, "text": "I'm glad I didn't review this place after my first visit because it was pretty terrible. The first time I ordered from here, I ordered a pepperoni pizza with extra cheese and pepperoni. I got there five minutes after my ready time and had to wait another 10 minutes for my order. When I got home and looked at the pizza, the cheese was patchy and there was barely any pepperoni on it; some pieces only had one piece or even half a piece of pepperoni. Needless to say, I went on the Domino's website and complained. A few days later, the manager called and was very sorry for the incident and offered me a credit.\n\nA couple of weeks later, I took her up on the credit. The difference was amazing. I ordered the same thing and went to pick up. It was ready when I got there and I was in and out in less than a minute. The pizza was loaded with pepperoni and there wasn't one spot missing cheese. I finished out the credit on another visit ordering a medium pepperoni and cheese bread. The pizza, again, was amazing and the cheesy bread was outstanding, so good. \n\nI always get thin crust from Domino's, just because I'm not too crazy about their hand tossed. The thin crust is exactly that, very thin, crispy, not too filling and if it's made right, delicious. Pepperoni and cheese are good quality and never disappoint. Papa John's thin crust is the only chain that rivals Domino's thin crust, but Domino's may just be slightly better. And the cheese bread never disappoints. You can hear the calories packing on, but it's well worth it. Anyway, I'll definitely be going back to this Domino's many more times in the future.", "aspect_word": "pepperoni pizza, cheese, pepperoni, pizza, manager, cheese bread, cheesy, bread, crust, hand, Pepperoni, calories, packing", "sentiment": "neu, neu, neu, neu, neg, neg, neu, neu, neg, neu, neu, neg, neu, neu, pos, pos, pos, neg, neg, neg, pos, pos, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.4699, 0.3059, 0.4374, 0.4964, 0.5829, 0.4141, 0.2643, 0.3360, 0.8455, 0.4137, 0.3326, 0.3563, 0.2786, 0.3584, 0.6565, 0.5519, 0.4206, 0.6380, 0.4190, 0.4856, 0.3030, 0.3728, 0.3974, 0.4358, 0.3581, 0.2303, 0.3009, 0.1777", "emotion": "fear, neutral, neutral, anger, sadness, neutral, surprise, neutral, surprise, neutral, joy, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "LSCUcOlxBnCRsVPTujF_TQ", "business_id": "kAGknILVe6xCv9a2uc5JHw", "user_id": "7Na1pUcEv3oF_QTRwZ-2iw", "date": "2012-09-22 06:12:55", "stars": 4.0, "text": "Always very clean and friendly and super fast. I enjoy coming here for a quick 6 in. when heading to the beach to lay out all day. Get a little food for cheap and then head to the waves. I have never had an issue with food here, although it is hard to not go to PeBee and Jays next door, since they have delicious sandwiches, but almost double the price. Decisions, decisions.", "aspect_word": "food, sandwiches, price", "sentiment": "pos, neu, pos, neg", "sentiment_score": "0.5488, 0.4168, 0.7171, 0.4738", "emotion": "neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "FH3XI-EZCWEHXKLUw7szNw", "business_id": "4RH0A9i8L_Ak5JzxLRzykg", "user_id": "fy_n6d-aezaXgiY6Kkuzvw", "date": "2011-06-04 23:46:23", "stars": 4.0, "text": "After attending the Indianapolis 500, everybody was ready to kick back, relax and eat some fried food! We placed a fairly large order and during the time they were getting our food put together, my friend and I sat at the bar. They had a good selection of craft brews on draft and plenty of TVs for the whole bar area. \n\nAs for the service, the bartender was very nice and the girl who took our order had everything put together for us by the time we were leaving.", "aspect_word": "fried food, food, bar, brews, draft, bar area, service, bartender", "sentiment": "pos, neu, neu, pos, neu, neu, pos, pos", "sentiment_score": "0.3995, 0.7103, 0.8196, 0.3730, 0.4217, 0.5290, 0.4061, 0.7258", "emotion": "joy, neutral, neutral" }, { "review_id": "5AM_44Bsm4_yEs-oDz7aHg", "business_id": "v1F36Yp_gd5NhyOwNddZoQ", "user_id": "Lmxlq6g3baSBasFqZmdElg", "date": "2013-01-12 20:47:42", "stars": 1.0, "text": "Let's make it real simple - came here Sunday night, ate the blue cheese something burger, woke up Tuesday at 5am, and haven't left the bathroom since (it's Friday night). \n\nI'd usually provide more detail but it's all pretty irrelevant when a place you go to for food has food that makes your insides cry for 4 days. \n\nNEVER come here.", "aspect_word": "blue cheese, burger, food", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.5011, 0.5058, 0.6751, 0.5165", "emotion": "neutral, sadness, fear, neutral" }, { "review_id": "EPDFanUlwkwABrbzFdasZA", "business_id": "qJ_jI68ai62OL44d2zQP3w", "user_id": "ei0LSmV9tlo8dLFne8v0CQ", "date": "2021-09-27 21:29:01", "stars": 1.0, "text": "Not cool when you have a giant sign for no appt. flu shots and wait in line for 20 minutes only to be told by the pharmacist (who was working his ass off because of short staff) that it's by appointment only! Going to Walmart pharmacy where it is quick!!", "aspect_word": "pharmacist, staff", "sentiment": "neg, neg, neg", "sentiment_score": "0.4445, 0.3809, 0.8235", "emotion": "surprise" }, { "review_id": "Z-8ghvnGB3VoqacdpEx4WA", "business_id": "TFu4tLmV6zRVLEFG0TCLBA", "user_id": "BJNxQGG3dx5uLxINGA5kDg", "date": "2018-05-13 00:45:48", "stars": 4.0, "text": "I've seen Longhorn Steakhouse for almost 20 years, but I've never been to this one near University Mall.\nMy go to steak place was Temple Terrace Outback. However, I feel like the food quality there was gone down a bit.\n\nLonghorn is on the surface similar to Outback. It has a dark wood look and similar cuts of steak.(They have the bloomin' onion renamed to Texas Tonion.)\n\nService: Great. I've been 2 times in the last 6 months. Both servers were affable and good at bringing out the food quickly.\n\nFood: Im a creature of habit. I usually get a 16 oz prime rib with mashed potatoes. It was juicy, and cooked to medium like I requested. Probably not the best steak of all time, but for the price Its good enough.\n\nMisc: It is a small thing, but I love that when you ask for A1 sauce here, they bring you a whole bottle. I dont know if its Outback policy now, but they just bring you a ramekin with sauce and you have to pester them to bring more. Is it a cost-saving feature? Lame. A1 sauce doesn't have gold or platinum in it last time I checked.\nFor prime rib , in addition to au jus, they have a nice creamy sauce that sort of tastes like horseradish-based sauce. \n\nNegatives: I ordered a Mango Margarita, but it was pretty weak. It tasted like Mango Lemonade from Genghis Grill. It was pretty at least.\n\nOverall: A good choice for a moderate priced steak meal for the New Tampa/USF area.", "aspect_word": "steak, food quality, bloomin, onion renamed, Service, servers, food, Food, rib, potatoes, price, sauce, bottle, policy, ramekin with, au jus, horseradish, Mango, Mango Margarita, Margarita, Mango Lemonade, Lemonade, Grill, priced, meal", "sentiment": "neu, neg, neg, neu, neu, pos, pos, pos, pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neg, neu, neu, neu, neg, neu, pos, pos, neu", "sentiment_score": "0.4674, 0.5640, 0.2791, 0.2471, 0.3425, 0.6905, 0.8345, 0.5659, 0.5076, 0.2874, 0.3940, 0.5582, 0.3009, 0.3895, 0.3564, 0.2092, 0.2502, 0.2939, 0.3276, 0.2019, 0.3593, 0.3909, 0.3375, 0.2070, 0.4586, 0.2665, 0.2102, 0.2996, 0.3206, 0.2539, 0.2953, 0.3462, 0.3069, 0.4126, 0.3086", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, joy, disgust, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "4zz-PS3isWrRDtCdwxSaxA", "business_id": "bbGN_QUFyi4BmD--KMbklg", "user_id": "QG-5Xa3R9_TmDDL4g9BiRA", "date": "2019-09-23 02:31:23", "stars": 1.0, "text": "Oh my God I don't know where to start these people are horrible they're disgusting again it's a very bad experience at this Wendy's the drive-thru is slow as molasses the people who attended the drive-through has very bad attitudes they even go as far as using profanity over the speaker they get nasty with you on the speaker that I have you waiting at the speaker 4/10 minutes especially in the night time hours it's like they're having a party inside of that Wendy's they come to the window as if they're high I've heard people in the background using profanity it's just horrible at that location especially in the evening time hours somebody really needs to step in and monitor these people that's working currently at this location it's going to bring this business to its knees they are truly horrible someone please step in and make a Better Business out of this location", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust" }, { "review_id": "HbEJ-MapZC-S-YmDGi2n-Q", "business_id": "MNb5HycowFJoSCHHlasxwA", "user_id": "LE9P8VNGFg4-JwV8Kuf3ag", "date": "2019-03-05 03:35:22", "stars": 4.0, "text": "I am sooooo happy we finally have a CFA close to my house!! They are new, so the drive thru was out of the question when we pulled up, lol. It was literally stretching across the kmart parking lot. But the inside was moving right along, business as usual. Customer service was absolutely excellent; I am praying it stays that way!! The employees were in the dining area constantly cleaning and asking guests if they needed anything.", "aspect_word": "Customer, service, employees, dining area", "sentiment": "pos, pos, pos, neu", "sentiment_score": "0.6520, 0.4791, 0.5793, 0.5978", "emotion": "joy, surprise, neutral, neutral, neutral" }, { "review_id": "CjwMkf9nFa7ZNmbwMezcaQ", "business_id": "vI-2mPYOgfix5LcaqDOy_g", "user_id": "Js1FsZ6oP_9tO5tbJN-d2g", "date": "2021-05-19 03:06:10", "stars": 4.0, "text": "Took my parents to dinner here for my Dads birthday. I walked in and the place was fairly empty but they told me it would be a 20 minute wait. I overheard the hostess telling a customer that they didn't have enough employees and that's why there was a wait. \nRegardless, we had a nice dinner. Food was solid, service was good. My Dad loved his food and that's pretty much all that mattered to me.", "aspect_word": "dinner, wait, hostess, employees, Food, service, food", "sentiment": "neu, neg, neg, neg, neg, neg, pos, pos, pos, pos", "sentiment_score": "0.9052, 0.5753, 0.8873, 0.5633, 0.6966, 0.6384, 0.6850, 0.7468, 0.7920, 0.7527", "emotion": "joy, surprise, joy, joy, joy, neutral" }, { "review_id": "URW0qKLCYMAA8gFcoq9Qsg", "business_id": "drB8NmZnaHl44L6s0oHUEQ", "user_id": "IzwCaJbE0q7DigyIfUVp6Q", "date": "2017-08-27 17:44:04", "stars": 2.0, "text": "Do you like rude waitresses and a hostess who avoids eye contact with you when you're standing right in front of them? Then you'll love this place. Once you get the hostess to acknowledge that yes you are indeed in this IHOP looking for a table not taking in the sights of a vintage chain restaurant that hasn't been updated since the Regean years, you'll be served an egg that's drowned in so much oil it should be sponsored by BP. The food made both my girlfriend and I ill, which added to the romance of our beach vacation. The only thing this ihop did that was impressive was an extremely diverse staff, as if they found the rudest person in each ethnicity then made a dream team of awful to serve pancakes. Just walk a block up the street for far better options.", "aspect_word": "waitresses, hostess, table, egg, food, staff, pancakes", "sentiment": "neg, neg, neg, neg, pos, neu, neg, pos, pos, neu", "sentiment_score": "0.8952, 0.4238, 0.8539, 0.4915, 0.5126, 0.5005, 0.3418, 0.6482, 0.7853, 0.4122", "emotion": "neutral, disgust, sadness, disgust, neutral, neutral" }, { "review_id": "rRf1ZmO5xKdhqLsxEIbI0g", "business_id": "IRsLLFUaLxvbgM45AvdO1A", "user_id": "XNJw60LRm0zG45KZviXcJg", "date": "2012-03-05 05:21:34", "stars": 5.0, "text": "It's not open 24 hours, but when it's open, the service and knowledge provided are superb! \n\nI hope my employer doesn't read this since I'm rooting for a competitor, but I love filling my prescriptions here! Due to future plans of traveling and moving for a job in the future, I wanted to transfer my prescriptions to a pharmacy that's basically in every state. The pharmacists here are very helpful, empathetic, and personable. The pharmacy technicians do their best to meet the customer's needs too. This is where I go to fill my prescriptions, and I don't have any complaints about this place!", "aspect_word": "service, pharmacists, pharmacy technicians", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8820, 0.6356, 0.4008, 0.3258", "emotion": "joy, joy, neutral" }, { "review_id": "i9nGmhsVJsneYEIKi0eVCg", "business_id": "UhSqn0N0bkra3leQ5Tt2Vw", "user_id": "RL3wU_14gIJW838Lz0_qZg", "date": "2018-02-14 02:00:44", "stars": 1.0, "text": "What a load of crap! 2/13/18 @ 6:45pm\nWell they have lost my business! We had a mailer coupon, \"oh that's not ours\" it's the other stores! This store is just three blocks away from me. No trying to help or offer anything to appease. \nI will pass this information to All my neighbors, along with my family!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise, anger" }, { "review_id": "zjKxp3h7UY__9A7WbMJ0YQ", "business_id": "s7JeIypuSaeHIQNZ4rSX0w", "user_id": "FgG5FMpQHl6gbT30_3of0w", "date": "2021-07-02 19:32:44", "stars": 1.0, "text": "my friend and I eat here 3 or 4 times a week. Most of the workers are nice, but there is 1 manager that is totally rude and seems to be in a bad mood every time she waits on us and other people as well. We have given her several chances and she is always rude. Slams my coffee down on the counter. We always say thank you, have a great day and she does not answer us, just gives us a discussed look and walks away.\nWe will not going back ! Going to go to McDonalds from now on.", "aspect_word": "workers, manager, coffee, counter, McDonalds", "sentiment": "pos, neg, neu, neu, neu", "sentiment_score": "0.7264, 0.9172, 0.6089, 0.6600, 0.5635", "emotion": "neutral, anger, neutral, neutral, neutral" }, { "review_id": "Wsbi2GGM3ghr1h4TivVoSQ", "business_id": "8CG5nPzDkMkQEsH1k_hdVA", "user_id": "ldtxYghu6OLAMxRkkKh3uA", "date": "2017-08-18 13:21:44", "stars": 3.0, "text": "The place can be pack very easy, so I will recommend calling a head of time, I went with a couple of co-workers and will have to wait for a bit to get a table. \n\nANTHONY'S original coal oven roasted chicken wings, that is served with caramelized onions & focaccia bread one the best wings I have had in a long time, I love wings that are made on oven roasted, I will highly recommend ordering this plate to share or eat alone. \n\nPhilly Cheesesteak Pizza: Thinly Sliced Top Round, Marinated & Served with our Caramelized Onions. Good taste is almost eating a philly cheesesteak but on a pizza, great taste. \n\nSquare Margherita Pizza with Fresh Mozzarella on Plum Tomato Sauce, Topped with Grated Romano Cheese & Fresh Basil, very tasty and very fresh I will say one of my favorite. \n\nPeperoni: normal peperoni pizza, also one of my favorites. \n\nAll pizza was very good, is kind of hard to impress people from New York, with pizza, but is a place that will visit again to get the wings and eat a few slide of pizza, and the good selection of beers.", "aspect_word": "place, table, oven roasted chicken, wings, caramelized onions, focaccia, bread, roasted, Cheesesteak, pizza, taste, Mozzarella, Tomato, Sauce, Grated, Romano Cheese, Basil, Peperoni, peperoni, selection, beers", "sentiment": "pos, neu, neu, pos, neu, neu, pos, neu, pos, pos, neu, pos, neu, pos, pos, neu, pos, neu, neu, pos, neu, neu, pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.5379, 0.5834, 0.4008, 0.3969, 0.3834, 0.2777, 0.3591, 0.3519, 0.5931, 0.5394, 0.4753, 0.3432, 0.4414, 0.4870, 0.3163, 0.3205, 0.3785, 0.3439, 0.3666, 0.2613, 0.2093, 0.2302, 0.2810, 0.4941, 0.5734, 0.6679, 0.4756, 0.6539, 0.3943", "emotion": "neutral, joy, neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "KzJI8Octr6Xa0thEgGGByg", "business_id": "218iUUKO0h2U7V-b1P4P9Q", "user_id": "IGmx0dlJB2Tqscqb3Vyfmw", "date": "2017-10-12 18:27:24", "stars": 1.0, "text": "Been here several times, the restaurant is always so cold you can't sit inside. Staff is more concerned with talking to each other than accuracy. Last time I went in the staff had several tables covered with pizza and other take out food, maybe I'm picky but I don't want to see random food spread across four tables and staff coming and going to grab something then walking back into the kitchen. For relatively new place it's already getting dirty, may not have ever been swept. Food was okay, burrito was more like a sheet of tin foil full of food, not even close to wrapped. Not going to go back to this place again.", "aspect_word": "Staff, staff, pizza, food, tables, kitchen, Food", "sentiment": "neg, neg, neu, neu, neg, neu, neg, neu, pos, neu", "sentiment_score": "0.8425, 0.7712, 0.5210, 0.5607, 0.3645, 0.4561, 0.7300, 0.5659, 0.3086, 0.4312", "emotion": "neutral, neutral, neutral, sadness, neutral" }, { "review_id": "VIvNvSZ6cbyK98uT25nALg", "business_id": "LQ1pUK_jGEAweI-o4ckKrQ", "user_id": "kXpfd2ymjuYA0iLMjIFp-w", "date": "2019-01-15 03:12:43", "stars": 5.0, "text": "Sam was the sweetest and made the experience wonderful!\nI had gone to Lansdowne location near my house and the two people I spoke with their were so rude and condescending that I told them to forget it and walked out. Little did they know I am a BIG tipper when I get good, not even great, service because I try to support women in business. I then drove out to Villanova and it was a clean, little well kept shop and they addressed me immediately and within minutes, knowing I was on a time crunch, sweet Sam took immediate care and did exactly what I asked her for. I will DeFiNiTeLy be going back there...I will NEVER go to the Landsowne on County Line Rd location again, ever, why would anyone go where they were treated disrespectfully and nastily? I over tipped Sam just because she was so lovely and kind and got me out with plenty of time to spare before my appointment. That is what I call Excellent Service!!! Boo to the other location, they need retraining. Thank you, Sam. You made my day!", "aspect_word": "service, Service", "sentiment": "pos, pos", "sentiment_score": "0.5295, 0.4204", "emotion": "neutral, neutral, neutral, neutral, neutral, anger, neutral, joy, joy" }, { "review_id": "cZd5ndxMvF1xHkl44oVGAA", "business_id": "S0HX6wFwjxMritFe6ZdLiw", "user_id": "SXeMGP5lNgc03z7cl9Xihg", "date": "2012-03-13 01:17:07", "stars": 3.0, "text": "Pablo was craving a baked potato and made me go in. Burgers just have not been the same since Dave passed away but as luck would have it their new Cod thing turned out to be first class, chucked the bun away and chowed down on a good half inch of battered fish. Delish.", "aspect_word": "baked potato, Burgers, fish", "sentiment": "neu, neg, pos", "sentiment_score": "0.3531, 0.5070, 0.3606", "emotion": "neutral, sadness, neutral, neutral" }, { "review_id": "DfyAPshH13Wfb0k-4D7FVw", "business_id": "pV6_wEj6GO_0R3VaCxSKNg", "user_id": "IIeKmyJ9X8zOVKE6PdYQXQ", "date": "2020-05-31 16:53:28", "stars": 1.0, "text": "Agree with the previous review- very poorly ran. Waited in a 30 min line only to be told that they were out of burgers. Staff seemed nice enough- but maybe hang a sign up or something if you're a burger place without any burgers so people don't waste so much time. This is an airport location & most folks don't have time to wait 30 mins- much less stand in lines for multiple restaurants.", "aspect_word": "burgers, Staff, burger", "sentiment": "neu, pos, neu, neu", "sentiment_score": "0.7655, 0.7982, 0.4754, 0.7363", "emotion": "sadness, surprise, neutral, surprise, neutral" }, { "review_id": "LIU2IhMy37s6y_g6oCTbkQ", "business_id": "DoHkrJJVPffu924i6MLtcg", "user_id": "NGGd_11d2RXR8wTurenLgg", "date": "2013-04-02 18:54:05", "stars": 3.0, "text": "Stopped in for one of their lunch specials which turned out to not be that special... My daughter and I each ordered the Pick and Pair combo for $7.99 which came with a cup of soup, a breadstick, and a small salad (or a half sandwich). I seem to recall that not too long ago, you could get refills with the lunch combo but not anymore. For what you get, I will stick with other restaurants (i.e. Chili's) from now on.", "aspect_word": "lunch specials, soup, breadstick, salad, sandwich, lunch combo, Chili", "sentiment": "neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5595, 0.3846, 0.3641, 0.5614, 0.4149, 0.6312, 0.4151", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "09EeJXBs9mlubZgQQx4rBg", "business_id": "xxNDE2H1ih-gNbAJyvCvRw", "user_id": "0PkCxX5PeubHdkOLnvSVaA", "date": "2016-06-22 03:59:17", "stars": 5.0, "text": "I have not been to an Outback Steakhouse in some time, as they seemed to blend in with many of the other steak houses. But this night it was our selection, and amazingly enough it was an excellent choice. It was a Monday evening during dinner hour, the place was half full, so the noise level was low, and we were able talk easily. \n\nWe sat at a booth in the bar area, and our server was there as soon as we sat down, took our drink order and was back in a flash with the drinks. She was very talkative and in a great mood. She really seemed to enjoy her job. \n\nOur food came out in a timely manner, and the server was always there as needed to check up on us. The chicken tortilla soup was very hearty, filled with lots of white chicken, veggies, and very little soup, ha. Many places give you lots of soup and very little chicken and veggies, this was the opposite. And it tasted great!\n\nThe grilled salmon and broccoli was cooked perfectly, tender, pink, and melted in your mouth. This dining experience really made me take a 2nd look at Outback, as I rarely give 5 stars to chain places, but I could not think of any reason this place did not deserve 5 stars. Food, service, ambiance, cleanliness of the restroom and entire restaurant was excellent, and we even had very close parking. \n\nThis is not as great as some of the steak houses that charge 3 times the price in the area, but for the cost and what we received this place was awesome the night we had dinner! Great job Outback! We will be back!", "aspect_word": "dinner, noise, booth, bar area, server, drink, drinks, food, chicken tortilla soup, chicken, soup, veggies, grilled salmon, broccoli, dining, Food, service, ambiance, restroom, steak houses, price, cost", "sentiment": "neu, neg, neu, neu, pos, neu, neu, pos, pos, pos, neu, neu, neu, neu, pos, pos, neu, pos, pos, pos, neu, neu, neg, neg, neu", "sentiment_score": "0.8158, 0.5482, 0.5152, 0.6112, 0.4181, 0.6972, 0.7122, 0.4267, 0.6513, 0.4669, 0.3571, 0.2788, 0.3375, 0.3247, 0.3575, 0.2463, 0.4395, 0.3813, 0.5294, 0.5397, 0.4082, 0.3562, 0.4638, 0.4438, 0.7542", "emotion": "neutral, joy, neutral, surprise, joy, joy, neutral, joy, neutral, joy, surprise, neutral, joy" }, { "review_id": "X0nvRvzMeVOnJgIzs75a7w", "business_id": "K9urrbEJ0xjKiZ5nCdv9xQ", "user_id": "stUwmVSvwF0sb-NE7IRM-w", "date": "2015-04-30 14:18:55", "stars": 4.0, "text": "I recently moved from the west coast and this was my first time at a Wawa. I was just expecting a normal gas station, but when I got a Wawa's hoagie, I knew it was far better than any gas station I have been to. \n\nI believe I got one of their hoagies called \"Triplets\" which had chicken steak, beef steak, and ham for the meat plus some cheese. I was able to add lettuce and tomatoes at no extra cost in addition of choosing which cheese I desired.\n\nI enjoyed their touch screen system and the general cleanliness of the station. They even have the touch screen soda machines that I have only seen at movie theaters. After I paid at the cashier, my sandwich was ready within five minutes and was only around $6 for the filling sandwich. I split it into two meals. It's a good value in my eyes.\n\nOverall, I would definitely recommend trying Wawa sandwiches and going inside the store! I can't wait until my next chance to try one of their hoagies.", "aspect_word": "chicken steak, beef steak, ham, meat, cheese, lettuce, cashier, sandwich, filling, meals, hoagies", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4918, 0.5025, 0.4446, 0.4941, 0.4193, 0.4042, 0.4038, 0.4343, 0.7033, 0.4925, 0.7782, 0.3365", "emotion": "joy, surprise, neutral, neutral, joy, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "UObJwa8RnvmCyV7XkLB9jg", "business_id": "VogFhW9pRLuT6dDjLA1BcQ", "user_id": "9YSDFTTr_bx_laD_6ew0sw", "date": "2020-08-17 12:41:05", "stars": 3.0, "text": "The service by our waitress was great. The things that were not great were due to the kitchen staff. The food took a long time to come out after being ordered. Also when the appetizer of Chips & Salso were recieved the chips were extremely greasy. I know times are different with COVID but with a reduced seating inside I would expect the precision or speed of the kitchen to be at least the same as before COVID.", "aspect_word": "service, waitress, kitchen staff, food, appetizer, Salso, chips, seating, kitchen", "sentiment": "pos, pos, neg, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.8524, 0.7994, 0.6189, 0.6517, 0.4003, 0.3605, 0.5196, 0.4952, 0.3998", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "BEUUJ_wEdLHhnM6Ds5gtzw", "business_id": "JFHIc0buwpn4-QHbW5sMHg", "user_id": "-PyyCvUlk0K4qAQn5bYQfw", "date": "2018-09-20 17:43:50", "stars": 1.0, "text": "If I could give this place 0- ZERO stars I would. It's disturbing to see everyone gathered talking while people are waiting for their orders. \n\nAnd the person in the front having an attitude. \n\nI'm from out of town and will never come back to this location or recommend it to any of my co workers working here. \n\nDon't come here on your lunch break because you'll spend the whole time waiting on an order. 20 minute wait and counting...while they chit chat, chit chat...", "aspect_word": "lunch, waiting, wait", "sentiment": "neu, neg, neg", "sentiment_score": "0.8473, 0.4329, 0.4719", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "kdt_IzHNoc8NG14znZBQoQ", "business_id": "4lZovWojx_S0xsM42k7nNw", "user_id": "6pbNMgTnSYrtPHDN07IXwA", "date": "2018-09-25 17:02:24", "stars": 4.0, "text": "[802]\nThis 20th and Market CVS locations is fairly new (opened a few short years).\n\nThe store is in a busy corner which makes it easily accessible to anyone in the area. \n\nPaid parking is available in the same building but most people are walking past the building.\n\nThe store is large and has many items to choose from. Personal items, food items, medicines, snacks, drinks and so much more.\n\nThe staff is friendly and once the line builds the cashiers call for backup.\n\nThere is a pharmacy at this location but due to location restrictions no drive thru.\n\nI'll definitely be back.", "aspect_word": "food items, medicines, snacks, drinks, staff, cashiers", "sentiment": "neu, neu, neu, neu, pos, neu", "sentiment_score": "0.5079, 0.4658, 0.6735, 0.7424, 0.7655, 0.3897", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "GBHbCUJzTUuBSEayekoxNw", "business_id": "45IyIdaAf7ad78j3MYqeHg", "user_id": "SfW5c-D1-Ktajy-2gsczUg", "date": "2017-05-30 14:20:31", "stars": 1.0, "text": "Set an appointment. 1hr past the appointment time and no pick up! I call to ask where they are and am told someone will be on the way shortly....\nDon't set appointments if you can't honor them!!\nStill took 25 minutes after getting me to their location to get me into a car. \nThey chose to offer me excuses rather than being apologetic for wasting an 1hr and 45 minutes of my time!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, sadness, neutral, neutral, neutral, anger" }, { "review_id": "vlSA7buIKLp5_0G1X85Z2g", "business_id": "pHmGdzi7B2NpkWR1YKtVbg", "user_id": "7yyvN8GsVV1Wi0iHLphpkQ", "date": "2016-09-18 20:40:09", "stars": 5.0, "text": "Please please go to Fern!! She can fix your hair even when you screw it up yourself. I do not understand why no one has complimented her work, except for the fact that she does not promote herself! I always try to go only when she is there, and the few times I have not waited for her I have regretted it. Everyone else is ok but Fern has a GIFT!!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "anger, neutral" }, { "review_id": "8-BRQLO3IB_o_wclUnPNTw", "business_id": "h3aPn7WjxYMu_DJqXCUAjQ", "user_id": "JghdR6pinzGh6r5EyWuUaQ", "date": "2020-01-27 08:30:06", "stars": 4.0, "text": "It is a chick-fil-a...the promised land of fast food, the waffle fri palace, and the house that the chicken sandwich built. Like all C-F-A this restaurant is busy but efficiently pushes the line along with the precision of a well oiled machine. Don't forget your sauce as you close your eyes to enjoy your delicious meal!", "aspect_word": "food, chicken, sandwich, sauce, meal", "sentiment": "pos, pos, neu, pos, pos", "sentiment_score": "0.4702, 0.5527, 0.3458, 0.4960, 0.7282", "emotion": "joy, neutral, neutral, neutral, joy" }, { "review_id": "anwh3prUeGbytxISgAhokQ", "business_id": "UIPWKuoa1rPap2NbYzJFLw", "user_id": "ZesJHfqiuv8rXfBID3S81w", "date": "2016-11-12 05:19:37", "stars": 4.0, "text": "Great place if you love buffalo wings and sports obviously. I enjoy being surrounded by the infinite tvs on every wall. \n\nThe happy hour deals for beer is pretty good it's 4$ for any tall domestic. \n\nFood wise of course get the wings. The small is 12 pieces and the medium is 18 which more than fills me up. Especially since I like to get the potato wedges too with some cheese and bacon makes it really good but you may feel your heart skip a beat. \n\nServer was super friendly. Didn't know much about the sports that was playing on the tv just like us. But it didn't matter I may not have understood an explanation anyway. \n\nPrice expect to pay around 20$ a person for wings sides and a drink. \n\nAmbience is that of a sports bar so casual and friendly. Not as loud as you would think because it's a big place.", "aspect_word": "place, buffalo wings, beer, Food, wings, potato wedges, cheese, bacon, Server, wings sides, drink, Ambience, bar", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neu, pos, neu, neu, neg, neu", "sentiment_score": "0.6822, 0.6271, 0.3934, 0.4669, 0.4637, 0.3637, 0.3385, 0.2869, 0.4852, 0.5616, 0.8182, 0.3266, 0.3705", "emotion": "joy, joy, joy, neutral, neutral, sadness, joy, neutral, neutral, joy, surprise, neutral" }, { "review_id": "ixrve5u5NES0bPCd3UUgfQ", "business_id": "UvFzVv2lDDh2BVALgU2a3w", "user_id": "GiwpwQXbvyhYbCFkV-aKVw", "date": "2020-06-02 15:13:38", "stars": 1.0, "text": "I cannot state this strongly enough- The WORST post office I've ever been to. One person working who then yelled at me when I got to the front and picked up my boxes to move forward, that I'd have to wait as she had something to do. She then disappeared for an insane amount of time. At this point I've been there for at least 30 mins in line. There was about 5 ahead of me to begin with. Then she comes back and is insanely rude again. And proceeds to have a yelling match with me at the counter over a label. This is no exaggeration. The manager had to pull her away from the front to get her to calm down. \nI'm from the uk and didn't know about label format. In The past people have been so helpful. The manager came out and spoke to me about the incident he witnessed and apologised. I appreciated that and he seemed very nice. But something needs to be done about her- he shouldn't have to run around apologising to people for her. It doesn't team like this is a rare occurrence from other reviews on here. \nThe guy behind me also complained to the manager about this specific woman too. \nI should have just walked to New York to deliver the package with the time this. Will never come back to this post office. I can't believe this place is allowed to run like this. Almost makes me miss LA where my local was efficient and generally friendly. Almost. AVOID AVOID AVOID.", "aspect_word": "counter, manager, guy, package", "sentiment": "neu, neg, neg, neg, neg, neu", "sentiment_score": "0.4956, 0.8550, 0.4161, 0.7569, 0.8253, 0.5764", "emotion": "surprise, disgust, neutral, neutral, anger, anger, neutral, neutral, sadness, joy, neutral, neutral, sadness, surprise, sadness, neutral, neutral, neutral" }, { "review_id": "91SGllKw7MyonC-DDIHHRQ", "business_id": "t5ikOTldBF9A5sFWEBUyAQ", "user_id": "UxIOgHuxxu2tNurtIhp1Sw", "date": "2016-05-15 20:24:59", "stars": 1.0, "text": "My Lord! Could this place BE any slower?!?! I mean, seriously, you're really just warming up stuff back there. So, for the life of me, I can't understand why I should have to wait 20+ minutes for a small slush and corn dog on a Sunday at 3 p.m. I could've made one at home quicker, including the stop at Kroger to get a frozen corn dog like the one it took them 20+ minutes to serve me. Then, I get my slush and you didn't even bother mixing the strawberries and syrup in with the unflavored ice (which is what makes it a slush)?!? What in the whole of a nation?! And, the corn dog, tuh, it has the audacity to be somewhat gummy (raw) on the inside near the hotdog. \nAll and all this visit to sonic was a complete waste of my life...for the worse (in case you hadn't deduced as much already). This is the second long wait I've had at Sonic (the first was the other Sonic on Murfreesboro Rd in Nashville) in the past week. Needless to say, I shall not return. I'll just make my darned slushes at home. #Shame on Sonic #getittogether #dontenduplikeMrs.Winners", "aspect_word": "slush, corn dog, strawberries, ice, hotdog, wait, Sonic, slushes", "sentiment": "neg, neu, neu, neg, neg, neu, neg, neg, neu, neg, neu, neu, neg, neu", "sentiment_score": "0.4011, 0.3644, 0.3646, 0.2965, 0.2368, 0.3899, 0.2505, 0.3570, 0.3553, 0.5389, 0.4531, 0.4431, 0.3526, 0.5408", "emotion": "surprise, surprise, neutral, surprise, sadness, neutral, neutral, disgust, neutral, sadness, neutral, anger" }, { "review_id": "c7OoBpESCPEUQcKsAzOkKw", "business_id": "pjySckVxOmrOG0byhxFKDw", "user_id": "kT07t0t6HGQ8U-VLNPyzHA", "date": "2016-12-20 18:33:03", "stars": 1.0, "text": "Please think twice before you get Home Depot to install new guttering on your home. I contracted to have guttering replaced. The current guttering was serving the the purpose of getting rid of the water but I have trees and the would get full of leaves in the fall. Being a senior citizen it posed a problem of getting the leaves out of the gutters. This is why I wanted the new guttering.\n\nWorse mistake I could have made! Now I have rain water over-shooting the guttering, by passing the down spout in several places. The rain comes straight down from the roof to the ground.\n\nI called the local store to informed them of my dilemma they sent someone out, they came back put a down spout which the rain still by-passed. I was told the roof needed to be cut back. The guttering that was replaced was serving the purpose with the roof being as it is.\n\nI wrote Home Depot cooperate office months ago and they have not responded. Home Depot does not stand behind their warranty.", "aspect_word": "guttering, warranty", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3876, 0.4304, 0.4429, 0.2743", "emotion": "neutral, sadness, neutral, disgust, sadness, neutral, sadness, neutral, neutral" }, { "review_id": "3un7hdh9S5x2gn-bOHI73w", "business_id": "2ceJseysVj1LEp5SmVL9Jg", "user_id": "P5hp_o83R5Uzey4xkpCmRw", "date": "2018-08-03 23:24:42", "stars": 2.0, "text": "This Dunkin Donuts is meh at best no matter how many times I've visited.\n\nThey're always out of whatever it is I'm ordering.\n\nToday I went to get an iced coffee and the drive thru speaker isn't even working. There was a handwritten sign to order at the window. So I did. \n\nThey were quick. When I wanted to pay with the app they didn't have a scanner to get my barcode, instead they had to physically take my phone from me, walk over to a different register, and scan my phone. What if he slipped and dropped my phone? Is Dunkin' Donuts paying for that repair? Doubtful. \n\nNot my favorite. In desperate need of an overhaul.", "aspect_word": "iced coffee, barcode", "sentiment": "neu, neu", "sentiment_score": "0.3342, 0.6875", "emotion": "disgust, neutral, sadness, neutral, neutral, neutral, fear, sadness, neutral" }, { "review_id": "MvXLHkSS6ptlT5RkqBRKzw", "business_id": "1lVORLOmRYIEKVSpehlGBg", "user_id": "8PN3HwXgJ-eUiB82gAPdQg", "date": "2012-10-08 22:22:59", "stars": 4.0, "text": "I'm a Steak n Shake in whatever city I go to. But this one, I have to make a special review for. \n\nWe arrived here after 9pm and usually when I pull into a place like this, I assume everyone is tired and is working only because this is the only shift available. But I was dead wrong, we walked in and the staff was very friendly. We were seated in a both and we didn't have to wait long to place our order.\n\nI love the side by side shakes...and also one to go!", "aspect_word": "Steak, staff, shakes", "sentiment": "neu, pos, pos", "sentiment_score": "0.4882, 0.5051, 0.3337", "emotion": "fear, neutral, neutral, fear, neutral, neutral, joy" }, { "review_id": "8ZiTtrtBeJyrGAgcM5Cexg", "business_id": "1iUzYwhTMeNf6EkLpVNcVw", "user_id": "f3ZBI7v6aLOCecagnx3uMQ", "date": "2019-06-10 19:59:30", "stars": 4.0, "text": "I usually don't get out here too often, but last week I had to run some errands. I don't know when First Watch came in, but it came in where Outback Steak House used to be. I am not a meat and potato type of person so I was a bit intrigued to see \"healthish\" restaurant here. \nInterior is very open with semi open kitchen. I initially liked the open space concept (seems like more and more places are following this design model), but as soon as we were seated I quickly realized the noise level (ie music, conversations from other customers, and dishes/utensils clattering). Some people may not be bothered by all these noises, but I felt like I had to talk so loud to be heard and it got tiring. \nOur server was a little interesting (made me feel a bit uncomfortable), however, he did his job so I cannot truly complain about this. The food took a bit longer to come out than other brunch places, and I was mildly irritated, most likely from being hangry. Once the food finally arrived the food was enjoyable. I would like to try other locations to just compare, but I probably may not go back to the Wayne location since it's not too convenient for me. If you are in the area I do recommend this place if you are looking for some healthy alternatives.", "aspect_word": "kitchen, dishes, server, food, brunch", "sentiment": "pos, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.3800, 0.4863, 0.8248, 0.4621, 0.5823, 0.4234, 0.3378", "emotion": "sadness, neutral, neutral, neutral, surprise, fear, anger, joy, neutral, neutral, neutral" }, { "review_id": "WTAX-QSIVLvbC2pqiNs_9w", "business_id": "ayqh0cxxuLrnY55oZr0kkA", "user_id": "SFW1ldQ3UgVnDrNC0Gr5Sw", "date": "2019-09-28 00:18:36", "stars": 5.0, "text": "Ahh, McDonalds.\n\nThe location remains, the building is completely NEW !! \n\nI dig the interior's functional layout and double lane drive thru. This location is 24 hrs. \n\nThe seating options here are cool. Up dated bench and stool seating and lounge couches. \n\nThe design concept is warm, dare I say earthy *gulp. Yes, I said it. Ordering and pick up counters flow in a functional manner. Table service is available.\n\nIt has been awhile since we have been to McDonalds, certainly less since adopting a plant based diet. Muriel, the GM greeted my son immediately. Commenting on how much he'd grown. I asked about Vegetarian options, currently Mcdonalds offers few. Muriel, shared that the company is looking to release new menu options by the end of 2019. \n\nAs my son finished his meal, which was accurate and prompt, an employee brought him a piece of celebration cake. Simultaneously, a group of team members were clapping and singing happy birthday, to a team member. \n\nIt was kind of, a hekk-of-a-day at McDonalds. Ha!\n\nIf your team can be calm, timely and accurate during the madness of a grand opening. I expect regular service days, will be a breeze.\n\nWho gives McDonalds, five stars - me. Muriel and her team have repeatedly earned it, I am sorry I did not review this location sooner !", "aspect_word": "location, interior, layout, seating options, seating, lounge, design, counters, service, Vegetarian, menu, meal, employee, McDonalds", "sentiment": "pos, pos, pos, pos, neu, neu, pos, pos, pos, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.5008, 0.7109, 0.4316, 0.5089, 0.3639, 0.3756, 0.6376, 0.2545, 0.3008, 0.4585, 0.6363, 0.8172, 0.3499, 0.4546, 0.4886", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, joy, neutral, neutral, sadness" }, { "review_id": "qO0So9StgaNk13i4KUqAiQ", "business_id": "y9gjpTGwxdLJYPlN_CRhJA", "user_id": "3022R1ZJ5R3wYO5VMRlQBA", "date": "2013-03-18 16:50:39", "stars": 1.0, "text": "Ordered a sandwich for pickup via a living social \"deal\" that was $4 for a footlong combo. Sandwich was ready timely upon pickup. I order a turkey sub with 4 free toppings and avocado. As I open the sandwich in my office, one topping and the avocado (which I paid extra for) was missing. Awful service. Can't get a printed order correct.", "aspect_word": "sandwich, Sandwich, turkey, toppings, avocado, topping, service", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.8100, 0.3571, 0.5361, 0.3696, 0.4201, 0.7626, 0.4591, 0.4285, 0.6261", "emotion": "neutral, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "KSmCSCAtrLaG-3Ld-_SVvg", "business_id": "b0QFC4UZTCCNIVJfViO1Ng", "user_id": "UOgHXZVtrTQ2k80sigQX9w", "date": "2015-07-28 07:15:26", "stars": 4.0, "text": "Every time I ever been to Waffle house since I been down here they never can get my eggs right .. you can see that's why I stop coming alll together. i just gave up. I like them well done, a lil brown with cheese. and they did them right!!! I didn't even know they had an extended menu. Next time you go-ask for the extended menu with the omelettes on it. It was a slow day and we were the only ones in here but we had good service", "aspect_word": "eggs, cheese, menu, omelettes, service", "sentiment": "neg, neu, neu, neu, neu, pos", "sentiment_score": "0.3679, 0.2505, 0.6198, 0.6187, 0.4172, 0.8020", "emotion": "neutral, neutral, neutral, sadness, joy, surprise, neutral, neutral" }, { "review_id": "c1SJvqII3YfwWByVzcqalg", "business_id": "ae2a3AbZ-aztvtZs18t2FQ", "user_id": "6QGMeURgSE_Elh9Gzqezqw", "date": "2018-06-06 20:50:34", "stars": 4.0, "text": "I mean, what's there to say about Walgreens?? We've all been to one, we all know how they are and how they are the dominant top when it comes to drug stores lol.\nThere's a guy at this one, Tommy. Not sure tho if he still works there, but he's awesome! One of the managers there. SOOOOOOO nice! \nOther than that, I mean...Walgreens! You've been to one in your life, you've basically been to all of them because EVERY. SINGLE. ONE. of them are the same LOL!\nExcept for the one in downtown Boise.\nAll Walgreens are basically \"like omg! I'm a soccer mom who lives in a beautiful suburban house! I have 3 beautiful boys! Their names are, Hunter, Jackson, and Quinn! They're my babies!\"\nAnd the downtown Walgreens (this is most downtown Walgreens) are like...\"umm, I'm a hipster..I've only ever been to the updated, modern Walgreens...(says this as he tightens his man bun)..yeah, bruh, I go get a bit at Whole Foods and then slowly saunter(?) over to the Walgreens for a pack of juicy fruit, bruh. Then, I skate home. What of it?\"\nDoes that give you an idea how different downtown Walgreens are vs one that are literally on EVERY CORNER, IN EVERY CITY! hahahahaha!\nRegardless, Walgreens is homey. I love going in at night time. Reminds me of when I'd go shopping with my mama as a wee boy and before driving back out to the house...she'd say, with her NYC accent \"I need to stop at Walgreens. I have a coupon for the diet Pepsi Pepsi thats on sale\" haahaha!\nAnd even now, I LOVE going in there with her. Its quality time with, ma! \n\nCheers!", "aspect_word": "managers, fruit, CITY, time, diet Pepsi Pepsi", "sentiment": "pos, pos, neu, neu, neu", "sentiment_score": "0.5301, 0.2934, 0.4133, 0.2763, 0.4160", "emotion": "neutral, joy, neutral, neutral, disgust, neutral, joy, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, neutral, neutral, neutral, neutral, joy, joy" }, { "review_id": "DNyMYEIvPRbIcmHe6oD-fQ", "business_id": "yucn3Ygi3tr1LyVDgSWjvQ", "user_id": "i0PALtwBj_WzyfRTNgz6Bg", "date": "2018-10-02 23:31:10", "stars": 4.0, "text": "I ordered food here and got the bagel I asked for... Nothing more, nothing less. A lot of people rating this place need to be humbled to be honest lol. Most of the people at ANY fast food place are kids who've never worked before, understaffed and forced to make 10-15 orders PLUS take front counter orders PLUS keep track of drive through. Is it really their fault that they're doing their best under the circumstances? This isn't a 5-star bed and breakfast... it's FAST. FOOD. Their job is to get you your food FAST so they can get to taking and making the next person's order. Some people just like to complain until they're the ones in the same boat lol. Grow up. If you've ever seen a cash register there are likely a million and one buttons you have to leave how to use- through experience. Reducing someone's trial + error to \"fiddling\" around on a cash register is basically the same as an upper level manager looking at you like you're an idiot the first few times you try to give them a report they've asked for- Only to be insulted for being new, inexperienced, and having to figure things out little by little... I think a lot of y'all just don't enjoy your day jobs and want to take out your aggression on a bunch of retirees and preteens you've decided to look down on for earning an honest amount of money. How classist and sad. I wish everything EXCEPT empathy for you people in your workplaces lol", "aspect_word": "food, bagel, understaffed, breakfast, cash, manager, workplaces", "sentiment": "neu, neu, neg, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.7935, 0.4264, 0.7714, 0.5959, 0.6503, 0.4232, 0.4179, 0.7332, 0.3326", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "Sdw1mrI_Fo0BW2KxsrGCpA", "business_id": "PlIyg-kaEIG2yhoakmnrkw", "user_id": "PZ9SdHRvhEbCr_dNwm3GKA", "date": "2021-05-20 05:15:06", "stars": 1.0, "text": "Placed a mobile order, arrived at speaker with nobody in front of me, waited 6 minutes for a response, told to pull up, waited a additional 5 minutes, waited, finally told no potatoes and no black beans, then asked for chalupa instead of fiesta potatoes, told no they could do taco due to price difference, said okay can you do a steak taco, then told no steak, to cut to the chase I asked what could I get? Told beans. I decided to cancel order and go to another location. I was looked at dumbfounded as I left.", "aspect_word": "beans, chalupa, potatoes, taco, price, steak taco, steak", "sentiment": "neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.3846, 0.3715, 0.4166, 0.4819, 0.3700, 0.5616, 0.4643", "emotion": "neutral, sadness, surprise, neutral" }, { "review_id": "LlAu4vaRCV7MVKC7YI-sYA", "business_id": "snJxU044eHo5ZQgU_vtaAg", "user_id": "uhKg73ZX4ztLh4Mn3KYF3A", "date": "2019-02-22 15:26:44", "stars": 1.0, "text": "I used this facility to ship my son's Christmas package to him on 12/18/2018. Apparently, regular customer protocol was not followed during the process--I was not told that the package would only be insured for $100 unless I purchased additional insurance and the package was NOT SHIPPED to the address that was printed neatly on the package. As a result, my son received NO CHRISTMAS presents from home. The package was never found! I spent countless hours on the UPS website, with customer service on the phone, filing a claim, visiting the facility more than 4 times. The atmosphere of the facility has been chaotic and non-helpful. It has now been nearly two months and the reimbursement check that I was promised for $100 and my shipping cost (for my $357.37 value package) has STILL NOT BEEN RECEIVED. Customer service at this facility is severely lacking and I will never initiate shipping a package with UPS ever again.", "aspect_word": "customer, service, atmosphere, Customer", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5892, 0.5334, 0.4257, 0.7994, 0.5723, 0.5271", "emotion": "neutral, surprise, sadness, surprise, surprise, neutral, sadness, neutral" }, { "review_id": "zkAyczAnSMGSFMJQqKIJ3g", "business_id": "c7DgBEq9biV4C2iRphNM9w", "user_id": "4rrS4pg5G54tp3xq3MKMrQ", "date": "2017-10-28 14:29:20", "stars": 1.0, "text": "I am 100% over this Walgreen's location. The employees are not only rude, but highly disrespectful and need a lesson about profiling. Almost every time my husband or I visit this store, there is an issue. The only time I don't have a problem is if I am fully dressed out in my business attire. If he goes alone, we go together, or I am in casual clothes, they automatically act like we are there to steal something. I have had multiple instances. One time I was refused an exchange even though I read the return policy to them verbatim from the posted policy stating I could return the items. I had to call corporate to fix it. Today, my husband went to pick up my prescriptions. He is African American and was dressed in his sweats as it is cold and we just woke up. He entered the store and was the only person in the store with two associates. He said good morning to the cashier at the front and preceded toward the pharmacy. He got side-tracked on aisle 5 looking at the as seen on tv products. The next thing you know there is a page overhead stating customer needs assistance in ailse 5. My husband did not request this and was the only other person in the aisle. A gentleman showed up and asked to find anything and my husband replied he was fine. The man looked at him for a minute and stood there and finally turned and walked away. This is complete crap. Don't even try to plead customer service. The company obviously doesn't care, I have made it known before. I guess we will inconvenience ourselves and drive to one of the other locations a few miles further down the road.", "aspect_word": "employees, cashier, aisle, man, customer, service, company", "sentiment": "neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.8956, 0.2766, 0.5662, 0.7183, 0.3990, 0.4375, 0.4925", "emotion": "neutral, anger, neutral, joy, neutral, anger, sadness, neutral, surprise, surprise, neutral, neutral, fear, disgust, anger, neutral" }, { "review_id": "i4tdsHOMaIWeqMSlT_LeQw", "business_id": "x4XipmTC_-o-3BLS9jst5A", "user_id": "scMLUgV1SzTe9TjBBuf3tg", "date": "2018-01-05 23:17:03", "stars": 2.0, "text": "Only stop here unless in dire need! A new location that, as every coffee shop, has a morning rush. However, these lines are ridiculous. I do give them credit for being efficient- they've never messed up my other. Though, I have noticed when ordering a bagel, it is never hot or toasted, just \"warmed up.\" Try ordering inside for a shorter wait.", "aspect_word": "coffee, lines, bagel, wait", "sentiment": "neu, neg, neu, neg", "sentiment_score": "0.4701, 0.7836, 0.4137, 0.6843", "emotion": "fear, anger, neutral, neutral, neutral, neutral" }, { "review_id": "UBzy9OvC-US87BtoH4VvMA", "business_id": "f1ExfzC0Tj6uJgWvve1Pow", "user_id": "tdzXK6WkaR7kuRBERSb3ug", "date": "2016-09-20 20:29:42", "stars": 3.0, "text": "As it goes for eating healthy, I enjoy the food at Panera. But no good deed goes unpunished.\n\nThey are constantly changing small little things on the menu, removing my acclamation to any sense of continuity or consistency. For $9 I received half of a sad little grilled cheese, a small cup of lukewarm tomato bisque and 'slice' of french bread (the side) which had more substance than the cup and sand which combined. :/\n\nI kind of feel gypped on my dinner... I'll come back eventually, but still made me a little sad.", "aspect_word": "food, menu, grilled cheese, bisque, french, bread, dinner", "sentiment": "pos, neu, neg, neu, neg, neu, neu", "sentiment_score": "0.8295, 0.8332, 0.4703, 0.3071, 0.3180, 0.4335, 0.8852", "emotion": "joy, sadness, neutral, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "mBFMYdq9xzexI4v_d6Tgbw", "business_id": "kH7U5_vVF-nomnoXAY_sIQ", "user_id": "RQjtzwpJOU3-_g_KxsbgUw", "date": "2017-01-16 02:51:14", "stars": 4.0, "text": "We finally were able to try Smash Burger. I have tried several times to stop by for lunch, but the lines were just too long. Not so tonight, we arrived about 7:30 PM to a near empty store. There was one table occupied. \nWe were given time to look over the menu, I decided on a (big) smash burger (2oz) larger than the standard or regular burger, w/ American cheese, lettuce, tomato, onions, and smash sauce. This came with regular fries. We also ordered a side order of onion rings. Which by the way are totally prepared in house, sliced, battered, and fried. Our choice of beverage tonight was a chocolate milkshake.\n\nWell I've got to say everything was very good. My burger was juicy, the fries decent, onion rings good. The chocolate shake was fine also. Maybe because we were one of the only customers in the store. But we had no complaints. I would say Smash Burger is somewhere in between a Culver's (5 star) and a Steak and Shake (3 star). IMHO", "aspect_word": "Burger, lunch, lines, menu, burger, cheese, lettuce, sauce, fries, onion rings, beverage, milkshake, chocolate shake, Culver, Steak, Shake", "sentiment": "pos, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.2707, 0.9075, 0.7937, 0.8394, 0.3125, 0.4592, 0.3911, 0.3555, 0.3331, 0.3543, 0.3948, 0.6757, 0.3581, 0.5957, 0.5938, 0.4832, 0.4541, 0.2947, 0.3482, 0.4272, 0.1985, 0.3437", "emotion": "neutral, sadness, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "49aIDz0aauwKcnOx3MD90w", "business_id": "5u61-6q6o0YvST1AxCiDxQ", "user_id": "pGar-rz9RyZdvVGslUVSjw", "date": "2016-04-06 01:56:25", "stars": 1.0, "text": "They tried calling the cops instead of refunding the order they never delivered This place has the worst customer service ever! I placed an order. They never showed up. When I called an hour after it was scheduled to arrived all I received was an attitude. They just put me on hold, and the \"josh\" picked up, I had to ask who he was because he did not want to introduce himself; it turned out he was the manager. He told me they tried calling and rang the doorbell; however me and my family never heard the doorbell and my Iphone (which shows all calls I get) never showed any calls. Josh just told me \"well I'm not delivering it.\" I went down to the store and demanded a refund which Josh did not want to refund, and he even threw his arms up and said \"what do you want man!\" They even tried to call the cops, but when the cops arrived he asked them to refund my money. I'm still shocked that a chain would allow this soap opera drama over 40 bucks! This place is a joke.", "aspect_word": "customer, service, manager, doorbell, place", "sentiment": "neg, neg, neg, neu, neu, neg", "sentiment_score": "0.8302, 0.7639, 0.8626, 0.4340, 0.4493, 0.4025", "emotion": "sadness, neutral, surprise, neutral, anger, surprise, neutral" }, { "review_id": "5bTpcC0YUJM-AZbgxTQDow", "business_id": "_pZXBGtXSWM-3h6AsPpJYQ", "user_id": "bbAiybbWlWHZkiG7CX7YIQ", "date": "2019-05-06 14:55:21", "stars": 2.0, "text": "The quality of the food and service varies wildly at this location. They are inconsistent to a fault. I do not accept sullen indifference in lieu of customer service. I recently went through the drive through. I asked for extra onions. When I got home there were no onions. How hard is it to touch a button with an onion icon on it. I pulled up to the window and the black girl was literally mute. She did not say a word during the transaction. No hello. Thank you. or kiss my ass. Actually I think the kiss my ass was implied.", "aspect_word": "quality, food, service, customer, onions, girl", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7140, 0.5301, 0.8347, 0.6725, 0.5880, 0.4499, 0.6351", "emotion": "neutral, anger, surprise, neutral, neutral, neutral, anger, disgust, neutral" }, { "review_id": "-Eq-iv4YJNfunSb3eFkvBw", "business_id": "MB8QEUPEADjOTfaQfuj_uA", "user_id": "5tXRxr4T24Awl7vjyCvIcQ", "date": "2018-07-23 20:22:59", "stars": 4.0, "text": "Since I've started RTRing, this is the spot I run in and out to throw them my navy bag after a fun-filled weekend wearing designer dresses for a fraction of the cost. Both Rent the Runway and UPS make it easy, and they guys working usually ask me if I have a drop-off so I don't have to wait in line. Not much interaction beyond that, though I've eyeballed some cute mailing envelopes for different occasions through the window that I might have to slow down for some day. \n\nMy only bummer is that they're not open just a wee bit later on the weekdays and closed on Sundays (but pretty sure it doesn't matter considering it's too late for pick-ups at that point).", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "Lpky2HNgJpppqwvNbcmFPQ", "business_id": "GSiZfdrbw72LF1D2xTaTzQ", "user_id": "qjfMBIZpQT9DDtw_BWCopQ", "date": "2016-06-11 01:52:55", "stars": 3.0, "text": "It was nice to see my friend & try Mission BBQ together. I ordered brisket and turkey with corn on the cob! She ordered a pulled pork sandwich and French fries!\n\nWhen I think of BBQ, I think \"Da Meat\" & Da Sauce!!! Brisket was very good!! I liked that way better than an earlier in the week BBQ place I had been to. The turkey was pretty good too! They offer 6 BBQ options and a white horseradish type sauce as well! One of the employees working suggested mixing the white sauce with another. It is a nice combo. Though, I wasn't in love with the BBQ sauces here! \n\nThe corn on the cob sounds elaborately made, but didn't sound as standoutish as it sounded. Fries, so salty, too salty for me! Corn bread was dry. \n\nI tried the pulled pork since I bought a sandwich for my hubby. It was pretty good and the sandwich was packed!\n\nThis place is alright! You may be more about the sauces than me! Glad I tried it.\n\nTheir customer service is excellent!", "aspect_word": "brisket, turkey, pork sandwich, French fries, BBQ, Sauce, Brisket, BBQ options, horseradish, sauce, employees, BBQ sauces, corn, Corn, pork, sandwich, sauces, customer, service", "sentiment": "neu, neu, neu, neu, neu, pos, pos, pos, pos, pos, neu, pos, pos, neu, pos, neu, neg, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.3779, 0.4046, 0.4552, 0.4630, 0.4067, 0.3483, 0.5281, 0.4266, 0.5673, 0.3832, 0.4490, 0.3817, 0.6627, 0.4282, 0.3644, 0.3106, 0.4232, 0.3619, 0.6802, 0.4590, 0.4118, 0.6347, 0.3370", "emotion": "joy, joy, joy, joy, neutral, joy, joy" }, { "review_id": "Y2yk866L2Xn-a0OnvgSPvA", "business_id": "FmBvwussMAP_hh5psTcHOw", "user_id": "pY40eX-DBeNw105xeBRJ4Q", "date": "2018-03-20 15:21:45", "stars": 5.0, "text": "Stopped here with my family for a breakfast treat before we did our taxes. The staff were super nice and made us feel welcome in their store. The store is much larger than most and has very comfortable seating. They made the wrong drink, but quickly made a new one and gave the the wrong one too! Bonus! Overall, I feel this place is a win. We will be back.", "aspect_word": "breakfast, staff, seating, drink", "sentiment": "neu, pos, pos, neu", "sentiment_score": "0.7445, 0.8842, 0.7329, 0.5021", "emotion": "neutral, joy, joy, neutral, neutral" }, { "review_id": "l5l6muGoVJhwKuFHUyJKeA", "business_id": "0vI6ceUOgRhLCkGrSryYFQ", "user_id": "WHuuz1Xm8zkrUl8fAd31Eg", "date": "2019-04-22 04:22:54", "stars": 5.0, "text": "First off it's instant seating on Easter Sunday dinner. The place was packed, but very large seating area. \n\nThe waitress that greeted us was chipper and very nice. I didn't expect that in a holiday. She asked us for a drink/appetizer order. We were not ready, and she was back within 5 minute. Very commendable. \n\nI ordered the Patron Margherita and my wife ordered the the special 'deep eddy' strawberry marg. Both were strong and delicious. \n\nFor dinner the kids had 2 x the 2 for $25 that included an appetizer or 2 salads, one of many entrees with 2 sides, and a shared deserts. One dinner 3 for $10 which is basically the same, but includes a drink. Wife and I shared 3 meat fajita platter with chicken, steak and shrimp. The kids chose:\n\nChips and guacamole \n2 salads\nSirloin steak\n2x Margherita grilled chicken\nBacon cheese burger\n1/2 rack ribs\nCheese cake \nPan cookie\nSides included: fries, loaded mash, lots of steamed broccoli, more broccoli...\n\nFirst off, guacamole was quite delicious. They didn't have that fake powdery or watery style that you find in a lot of restaurants. There were real, large chucks of fresh avocado. The salads were standard. \n\nThe salads and appetizers arrived really quickly, the dinner took abit more time. That is expected on Easter Sunday. \n \nThe ribs were perfect, Tender and Smokey. The 'just Bacon' Burger was HUGE and cooked perfect. The fries were fresh. The meats for fajita were grilled and spiced really nice. \n\nThe desserts arrived timely and both baked Cookie with ice cream and cheese cake were good. Not great but good. \n\nOverall the food was excellent, service great, price was amazing for the quality and quantity of food given. We will come back.\n\n5 star all the way!", "aspect_word": "seating, dinner, waitress, drink, appetizer, Patron Margherita, marg, salads, entrees, sides, deserts, meat fajita, fajita platter, chicken, steak, shrimp, Chips, guacamole, Sirloin, Sirloin steak, Margherita grilled chicken\nBacon, Bacon, Bacon cheese burger, rack ribs, Cheese, Cheese cake, Pan cookie\nSides, Sides, fries, mash, steamed broccoli, broccoli, powdery, watery, chucks, avocado, appetizers, ribs, Tender, Smokey, Burger, meats, fajita, grilled, desserts, baked Cookie with, ice, cream, cheese cake, food, service, price, quality, quantity", "sentiment": "pos, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neg, neg, pos, pos, neu, neu, neu, neu, pos, neu, neu, neu, pos, pos, pos, neu, pos, neu, pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6096, 0.7377, 0.5463, 0.7821, 0.7686, 0.3402, 0.3736, 0.3505, 0.2930, 0.8910, 0.7369, 0.6421, 0.6403, 0.4977, 0.5501, 0.8532, 0.7379, 0.4445, 0.4581, 0.4079, 0.4933, 0.4761, 0.3101, 0.3485, 0.5098, 0.3616, 0.3778, 0.3820, 0.3328, 0.4371, 0.3660, 0.3622, 0.3344, 0.3074, 0.2459, 0.5463, 0.2666, 0.3952, 0.3818, 0.3899, 0.5656, 0.5014, 0.4510, 0.3304, 0.3745, 0.5031, 0.4116, 0.7950, 0.3595, 0.1895, 0.2335, 0.3272, 0.2213, 0.5491, 0.5649, 0.2995, 0.3261, 0.3720, 0.7003, 0.4457, 0.2999, 0.4710, 0.4285, 0.8476, 0.8489, 0.7609, 0.5673, 0.3940, 0.6016", "emotion": "joy, surprise, joy, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, joy, sadness, joy, neutral, joy" }, { "review_id": "x-jfFDPtqCi3emXGG4uDkQ", "business_id": "b7UYQZ5-9-pNG6UgJPiaJA", "user_id": "ajvU8Zbldwvd2NnlyNUfTA", "date": "2013-01-03 03:28:37", "stars": 1.0, "text": "I come from all over the U.S. and right now I'm here visiting my family from Cali. It was the worse customer service I've ever seen in a Home Depot. Kinda makes me want to go back to Lowes actually. And I've been going to Home Depot all my life. Not only was it bad customer service, but the man was really unknowledgeable about a simple brace I wanted to hang my shelves with. For some reason he kept on directing me back to the sheet rock. I will def be staying you of that store and also letting my fam and friends know.", "aspect_word": "customer, service, man, shelves", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.8306, 0.7155, 0.7916, 0.6372, 0.8595, 0.4418", "emotion": "neutral, neutral, joy, disgust, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "pm68RdF9XSCJq4MS5C9tAA", "business_id": "AcmxBZ52mY4BsjWUenEHKQ", "user_id": "on81N61tUz7tCzlWUczsTw", "date": "2014-06-11 05:10:44", "stars": 5.0, "text": "Not to many times do I write a review on a fast food establishment. Either you like the style of food or you don't. One thing about this particular restaurant is that every time I come here the food is always fresh and the drive up wind person is extremely friendly.", "aspect_word": "food", "sentiment": "pos, pos", "sentiment_score": "0.2832, 0.7996", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "OVgzjtFgHNqUTeuJSY8N8w", "business_id": "blA1bBTRzmZTxn1cHPq1Nw", "user_id": "bKG4Lbwg7uuV_-6yiwhTdQ", "date": "2013-10-17 23:17:53", "stars": 4.0, "text": "If you are looking for a good deal on a great haircut make sure you stop by! \n\nThis location is currently getting a bit of a facelift - new paint, carpet. It's in a strip mall on a busy street but don't let that stop you for going in for a cut.\n\nThe manager, Stephen, was transferred from the Carmel store and he does a really nice job of giving tips. What I like about Stephan is he will actually give you ideas on what you could do and helps you walk out with a new style.\n\nI do wish there was an app so you could check in before you arrive but they do accept phone check ins.", "aspect_word": "haircut, manager", "sentiment": "pos, pos", "sentiment_score": "0.6054, 0.4240", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "S0SvrH2270zZmNuQHc8GiA", "business_id": "VQiRR0rLH16C_ldAgqDIzw", "user_id": "zkQi7B9b-yFbF8k2XSnDHQ", "date": "2020-04-06 21:02:43", "stars": 5.0, "text": "Another Chipotle and another location with really bad stars... I love Chipotle and Chipotle loves me (well loves my wallet.) I have been to this chipotle on a dozen times and they always make the food quick, practice cleaning well, and are friendly when you talk with them. \n\nThis past weekend (4-2-2020 - 4-6-2020) we have visited chipotle 3 different times. Not because the adults ate anything the first 2 times, but the kids love the kids meal. For people with kids, you can get a burrito, taco, or quesadilla, a salsa, chips, and rice or beans, plus a drink for $4.99. This is a great deal for kid. My nephew and niece always get the cheese quesadilla, tomato salsa, cheese, and rice, with an apple juice box. They love this and usually finish the chips before we even get home! \n\nFor burritos, I always get the same thing and it is always really good. I always get it and its fresh and taste like every other Chipotle I have ever been too! \n\nI highly recommend Chipotle not only for adults but for kids meals as well!", "aspect_word": "food, meal, burrito, taco, quesadilla, salsa, chips, rice, drink, cheese quesadilla, tomato salsa, juice box, burritos, meals", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, neu", "sentiment_score": "0.6252, 0.4332, 0.5275, 0.6095, 0.4215, 0.3825, 0.5117, 0.4883, 0.4455, 0.6773, 0.3964, 0.3212, 0.3938, 0.4000, 0.4318, 0.4213, 0.4969, 0.4629, 0.2154, 0.6027", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "RzNC7AjPep-_qefBvjZUvw", "business_id": "4bM_dsAYj4AxYL9NjVrp7A", "user_id": "2LWtFRiL1pPT7TnrubjXAA", "date": "2021-08-27 17:53:59", "stars": 1.0, "text": "If you're coming to this Burger King on your lunch break or if you just want to get some food anywhere between the hours of 10 AM and all the way till about 7 PM do not come here because you will sit in the line for at least about 15 minutes so just a heads up to the people that actually work for a living", "aspect_word": "lunch, food", "sentiment": "neu, neu", "sentiment_score": "0.6732, 0.7048", "emotion": "neutral" }, { "review_id": "vDSPyEmfZp6AQ89b4ufOZA", "business_id": "AUEqZMM7RnTPV3ZV7PwOmg", "user_id": "FAxwG5UGRi0fIIIWJq7eEg", "date": "2011-01-04 04:05:04", "stars": 2.0, "text": "Today was my day to check out the arrival of the new spicy chicken biscuit. I wish that I had not done it at this location! The counter service was deplorable!\n\nI arrived right at 10:30. I figured it would be easy to get in and out quickly. The portly middle-aged woman behind the register had very different ideas. Even with two other staffers occasionally passing out food, it took nearly 10 minutes to get from four deep in line to getting my order taken.\n\nThe biscuit wasn't even that good. It was like someone had cut up a piece of the chicken they use on their sandwiches and tossed it into a biscuit. Had I paid for this food, I would have had to toss it right at old pokey, and walked out!", "aspect_word": "chicken biscuit, counter, service, register, staffers, food, biscuit, chicken, sandwiches", "sentiment": "neu, neg, neg, neu, neg, neu, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.3960, 0.8255, 0.4411, 0.3767, 0.5403, 0.6189, 0.6293, 0.2467, 0.5006, 0.7908, 0.6191, 0.7062", "emotion": "joy, fear, neutral, neutral" }, { "review_id": "RvF4kI9jRdtSHXyoTtIRMg", "business_id": "V_tkg5iqbsR9TcrivrDgzg", "user_id": "6P47-xVGattIxn43CsVEXA", "date": "2017-08-23 22:30:33", "stars": 1.0, "text": "So this evening I was made to feel like an absolute idiot by the manager. We had dinner at the bar and when the check arrived it did not reflect our happy hour tab. Being the honorable people we are we pointed this out to the bartender. She then charged us the correct amount but offered no discount for our honesty. When we mentioned this to her she got her manger who chastised us for wanting to be comped for our honesty. The rest of the folks at the bar commented to us about our honest approach.Too bad management didn't feel the same way as it was their mistake! So much for honesty! I will take my business elsewhere, maybe you should too!", "aspect_word": "manager, dinner, bar, bartender, manger, management", "sentiment": "neg, neu, neu, neg, neg, neg, neu, neg", "sentiment_score": "0.8718, 0.8492, 0.8762, 0.6145, 0.7693, 0.3232, 0.8048, 0.8256", "emotion": "anger, sadness, neutral, anger, neutral, sadness" }, { "review_id": "s_A-QSEFFYx5AGeH-PCC9w", "business_id": "ZJ7j0RybxXFBst4Ur26UuA", "user_id": "QKPNuulrkZBPUwLM4Szj5w", "date": "2010-07-30 13:35:18", "stars": 3.0, "text": "This seemed like a normal Qdoba, but a bit cleaner looking in the dining area... \n\nA few complaints: The woman making my food had a grumpy look on her face. She wasn't mean or anything, but she definitely wasn't friendly. (I get it when maybe you're having a bad day or don't like your job- but I've worked at Subway before... it's your job to be friendly to people who just want a sandwich)\n\nThe guy doing cash register WAS friendly, but perhaps a bit loose with the lips when he accidentally muttered \"I can't believe you paid over $6 for this\" (I got a naked taco salad & a pop). I didn't hear him at first and said \"what?\" and then he said \"oh oh... nothing! sorry... nevermind\". I actually felt a bit bad for him. Seemed like a nice guy, but get control over that tongue!", "aspect_word": "dining, woman, food, sandwich, guy, cash register, taco salad", "sentiment": "neu, neg, neg, neu, neg, neu, neu", "sentiment_score": "0.6681, 0.6802, 0.5412, 0.7585, 0.6884, 0.3061, 0.4814", "emotion": "neutral, neutral, neutral, anger, disgust, neutral, neutral, surprise, surprise, neutral, neutral, sadness, neutral, neutral, sadness" }, { "review_id": "K4itQ53yCtHQq_PuWooceA", "business_id": "PRpjxJNfK0I_em5CNLYpVA", "user_id": "XLD6kubIF2PxJf5s7cAzCw", "date": "2018-08-12 19:27:29", "stars": 5.0, "text": "Now that my friends was Customer Service. From the moment we walked in the door until we left we felt appreciated and well taken care of. Kendra met us at the door with a greeting and a smile. Our orders were taken by Dana promptly and she was excellent. I even had conversations with the GM as well as the Manager (Dale). I'm blown away by the service. The Grilled Chicken sandwich with cheese and Bacon was very good. the Ribs were also very good. They even brought us a taste of the Brisket that they sell. Needless to say I'll be back, as soon as possible. Be sure to see Dana for New Orleans style hospitality.", "aspect_word": "Customer, Service, Manager, service, Grilled, Chicken sandwich with, cheese, Bacon, Ribs, Brisket, hospitality", "sentiment": "pos, pos, pos, pos, pos, pos, neu, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.4548, 0.3252, 0.3530, 0.5013, 0.6394, 0.6288, 0.2692, 0.4564, 0.3373, 0.2285, 0.6282, 0.4455, 0.6680", "emotion": "neutral, joy, joy, neutral, neutral, surprise, joy, joy, neutral, joy, neutral" }, { "review_id": "4dFdl7l75I0F09OGRqLxUQ", "business_id": "8A_UD0sEdFXUs-AZQkkLsA", "user_id": "vdioM89UXxVVpn_gkj3a2w", "date": "2011-12-08 14:25:22", "stars": 1.0, "text": "My first and only experience here was terrible. Called in my order.. first they didn't deliver to my location ( i live 3 blocks away). Guy on the phone said they don't carry spicy mustard anymore. When I arrive suprise! they have spicy mustard. I paid for peppers on my sandwich, but luckily i asked because they were not on there. Had to get them on the side. Guy who took my order over phone, rang me up and was very rude and unattentive. Did not offer me a bag or give me my cup for my drink that i paid for. The guy that made my sandwich was friendly atleast. Will not be back.", "aspect_word": "sandwich, Guy, drink, guy", "sentiment": "neu, neg, neu, neg, neu", "sentiment_score": "0.8233, 0.6586, 0.8467, 0.7044, 0.7200", "emotion": "fear, neutral, sadness, neutral, joy, surprise, sadness, anger, anger, neutral, sadness, neutral" }, { "review_id": "FerQJJfxWi86rN3T6ck9-A", "business_id": "kgIq_2GVxvElfRLJwYZejw", "user_id": "yfq8Rwtm5bPg8K_oORkrgw", "date": "2018-07-04 06:46:35", "stars": 1.0, "text": "I bought two original chicken sandwiches and a spicy and crispy chicken. Im not kidding my daughter bit into her original chicken sandwich and it was full of hair. It looked like someone brushed their hair and put it in the sandwich. The chicken in the other two was hard and chewy. I went back and the cashier took off running to the back for the manager this was at the drive through. It seemed like she knew why i was there. Manager gave me my money back and claimed she didnt know who cooked this and offered me a new meal. I said no thank you. I will never go back there. The thought and the site of it is so disgusting.", "aspect_word": "chicken sandwiches, chicken, sandwich, cashier, manager, Manager, meal, site", "sentiment": "neu, pos, neu, neu, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4113, 0.6810, 0.4544, 0.6685, 0.6101, 0.5523, 0.2250, 0.7732, 0.7849, 0.7416, 0.5104", "emotion": "neutral, surprise, joy, surprise, surprise, surprise, disgust, neutral" }, { "review_id": "A0leXZv4Kvw66eaAYXfVjw", "business_id": "3l7tYJE6mx9JyRgw6N60jg", "user_id": "e67fm29pOiQUcPSltCAHVA", "date": "2015-08-19 20:50:32", "stars": 1.0, "text": "Yes it can get worse this should be zero stars as it turns out Apple uses them as a drop off site so I brought my iPhone here regardless of the crappy people that worked here last time and they live up to their name pretty well turns out my phone never got to Apple instead I had to call Apple and find out they didn't have it and then track it down these people are awful don't trust any expensive items here. Next time have apple ship you a package to return it in it's foam insulated and it keeps your item dry and damaged free and it's all prepaid.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust, neutral, neutral" }, { "review_id": "0GekuUHfSA6FdKAyQkvMZg", "business_id": "x74ddt2X1j6SLbuCo0vV8w", "user_id": "-soQ5IY73WpWvnv-98efLw", "date": "2014-12-18 10:04:32", "stars": 1.0, "text": "Yes, it's one of the newer stores and of course they have their brands great coffee, donuts and food.\n\nHowever, I've stopped going to this specific location for a few reasons. First, they over charge for items. As an example I asked for an egg and cheese sandwich to be made from their new specialty bagel. I was charged for a croissant sandwich, .25 for cheese and for the bagel. The sandwich was almost $6! Does this make sense to anyone else out there? When I questioned them they had a dismissive attitude. I went to other DD in the area asking for the same sandwich and it cost about half of what this DD charged me. I went back to this DD two more times and ordered the sandwich to see what they would charge and each time I was over charged but at a different price. Again when I tried to show them how odd this was I wasn't treated in a fair way. \n\nAlso, the guy at the window in the morning will NEVER voluntarily give me my change. I think this is a ridiculously rude practice. I will tip if I feel it necessary, don't assume I don't want my change. It's MY money. \n\nI used to be a daily customer but have not been back in a long time. \n\nTerrible way to run a business.", "aspect_word": "coffee, donuts, food, egg, sandwich, bagel, cheese, price, guy, window", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.8252, 0.5488, 0.6953, 0.4695, 0.5316, 0.3680, 0.4479, 0.4785, 0.4028, 0.4880, 0.6388, 0.6574, 0.5910, 0.7614, 0.3230", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, neutral, anger, neutral, fear, fear, neutral" }, { "review_id": "8ObUhz2G9m6RPWRu3nesFA", "business_id": "NOeEa5aJpUF38qxi2Bj5Gg", "user_id": "XrWAdRK4CUUK85Ak3x-HDw", "date": "2020-06-25 21:00:30", "stars": 3.0, "text": "This used to be my favorite Starbucks. It was relatively close to my house, I liked the town it is located in, I loved the staff and I loved sitting outside on Lake Afton. Alas, on my last visit, the life had been sucked out of the place. We couldn't use the loo. The staff was uninspired. And we couldn't even sit outside...\nThankfully, I have a better SB in my own town. Good bye Yardley.", "aspect_word": "Starbucks, staff, loo", "sentiment": "pos, pos, neg, neg", "sentiment_score": "0.4906, 0.7867, 0.6074, 0.8985", "emotion": "neutral, joy, sadness, sadness, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1XAXPFYMfcjlgvTYhdIhZg", "business_id": "8XbFkEQLu_R_rakkMlQgLA", "user_id": "p_vLBzZ2AaWL3HHDPoHbzg", "date": "2013-10-06 20:56:55", "stars": 1.0, "text": "Terrible service doesn't begin to describe my experience here. I sat down at the bar and it took the bartenders 35 minutes to take my beer order. Then I sat for another 20 minutes waiting for someone to take my food order. \n\nFinally I just got up and left. \n\nStaff was too busy visiting with friends at the bar and taking cigarette breaks while also breaking tons of glassware accidentally. On two separate occasions large amounts of glasses were broken met with the cheers of the patrons in the bar. \n\nNo idea if the good is any good. Never got the chance.", "aspect_word": "service, bar, bartenders, beer, food, Staff, cigarette, glassware, glasses", "sentiment": "neg, neu, neg, neg, neu, neu, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.8762, 0.8811, 0.5914, 0.2600, 0.8255, 0.7891, 0.8470, 0.8408, 0.4646, 0.3688, 0.3335, 0.8418", "emotion": "fear, surprise, neutral, anger, sadness, neutral" }, { "review_id": "y45-e9fW3nfkAjXCfVXRvw", "business_id": "ibZ2KjRKzVKKgqjWq4ST8A", "user_id": "scZuMVxfQVPdZz8p2lu-gQ", "date": "2021-04-11 20:36:13", "stars": 1.0, "text": "I thought I would get the regular bad service that is the norm here but this was a new record. To have to wait fifteen minutes for a sandwich and coffee when only one party was in front of me is beyond unacceptable. It's not the staff that is the problem - it's the owner who is responsible. There are not enough people working here, that's obvious to everyone. He should have his butt working here to serve his customers if he is short handed. Don't give me the excuse you can't hire anyone, you are burning out your current employees and will be in a bigger jam. The reason you can't hire is because you are not paying enough - pretty obvious. If you can't staff your restaurant and provide the service customers expect you have no business owning a restaurant. If you are not reading these reviews you don't know the first thing about running a business. You can be sure I will never be returning and will be spreading the word about this to neighbors. Starting with this post. Unfortunately I had to give one start - your restaurant did not even earn that. Again don't blame the manger or employees - you need to own this service.", "aspect_word": "service, sandwich, coffee, staff, owner, employees, manger", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8486, 0.8388, 0.7968, 0.8033, 0.7848, 0.6829, 0.4355, 0.8403, 0.4511, 0.7208, 0.5031", "emotion": "surprise, anger, sadness, anger, neutral, neutral, sadness, neutral" }, { "review_id": "V8Cv-aJzhjgZrwwZuPhNoA", "business_id": "dscwbrcvEIigDQs0laxuQQ", "user_id": "r9S0VYrdXJrdhfR7OXj8tA", "date": "2020-02-09 14:13:06", "stars": 3.0, "text": "Better than most Burger Kings as far as service and cleanliness. \n\nThe food was hot and fresh and the kiddies I took with me were happy because there were computers to watch YouTube videos and also a play area to run around and act crazy. \n\nI took my daughter and her friend and they had a good time, they enjoyed their burgers, fries and milkshakes and had fun for almost an hour in the play area. \n\nThere's ample parking spaces and the staff are friendly.", "aspect_word": "service, food, burgers, fries, milkshakes, area, staff", "sentiment": "pos, pos, pos, neu, neu, pos, neu, pos", "sentiment_score": "0.7340, 0.8692, 0.4939, 0.4718, 0.4797, 0.3577, 0.3821, 0.7936", "emotion": "neutral, joy, joy, neutral, neutral" }, { "review_id": "XwTq3ifc2QB3eo4k4BiJFw", "business_id": "S1JGVt_nIqTpCyjrzQZ9Uw", "user_id": "SI4t4T5pAhqWPXFMRXHGTQ", "date": "2013-11-15 07:18:32", "stars": 1.0, "text": "Wow this is a first! I am not a person to write negative reviews but after my experience here I had to... I visited this Starbucks at approx: 6:50pm on 03AUG2013. I just ordered water at the drive-threw.... Now I am not sure about you but I love the water filters that Starbucks uses... nothing compares. I don't usually just order water but when I do I always TIP because Starbucks doesn't charge for water. So first thing I noticed is the girl who served me \"Cortney\" disappeared with the cups for a brief moment then returned to the water station that was in view and poured my waters:( then handed the waters with a condescending \"Enjoy your waters\" I had already given her my TIP and I drove out into the parking lot. My wife was already pointing out a lot of debris including fibers, particulates, and an unidentified substance. Upset I took it back in. I will spare you the details but I will tell you the \"their\" lack of surprise and remorse said it all. BAD BAD BAD employee's. I feel that Starbucks is a great business and they have even better products, its to bad their employees don't feel the same way.", "aspect_word": "water, filters, girl, cups, waters, employee, products, employees", "sentiment": "neu, neg, neu, neu, neu, neg, neu, neu, neu, neu, neu, neg, pos, neg", "sentiment_score": "0.4285, 0.3684, 0.3670, 0.3647, 0.4025, 0.5250, 0.4889, 0.4295, 0.5298, 0.5598, 0.5151, 0.7874, 0.5083, 0.7798", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, surprise, disgust, joy, neutral" }, { "review_id": "rI4CFLQNxjR24L9a5sJ8DQ", "business_id": "qXcRu-FIVzlbkyrg1HVAPg", "user_id": "HmreZAKDF0mci7WwpER_lA", "date": "2015-09-22 04:21:05", "stars": 3.0, "text": "I'm not a fan of this location, I prefer the South County one off Lindbergh. But I was really craving some grilled chicken and potatoes, plus I was already downtown. I first ordered a house salad. It was a complete waste of $$$. Next I ordered the Sizzling Chicken n Cheese entree. My plate did come to the table sizzling!!! The chicken was cooked perfectly and had a beautiful color to it. There wasnt alot of mashed potatoes, that sucked for me, cause I like sides more. There was 3 chicken. Breasts, so I could only finish 2. I would have preferred more potatoes, less meat. Overall it was a good plate. I'm such a sucker for chain restaurants !!!", "aspect_word": "grilled chicken, house salad, Sizzling, entree, plate, table, chicken, mashed, potatoes, meat", "sentiment": "neu, neu, neu, neu, neu, neu, pos, neg, neu, neu, neg, pos", "sentiment_score": "0.4803, 0.4424, 0.3918, 0.4152, 0.4418, 0.6118, 0.6615, 0.4529, 0.2892, 0.3532, 0.3926, 0.6786", "emotion": "joy, sadness, neutral, joy, neutral, joy, sadness" }, { "review_id": "xTxSu6yXZfImt0XFTISbOA", "business_id": "VPIHVHsO_vTk2lnAcYxARQ", "user_id": "ccy4J2x5dKS5OCQRUhtIXw", "date": "2015-04-10 22:00:01", "stars": 1.0, "text": "This has to be the WORST McDonalds EVER! It was already bad before they rebuilt it. But I guess that was like putting lipstick on a hog smh. I've never once gone here and had my order correct! Not once! The management is just as bad as the workers. Just yesterday I watched a crew member and manager bicker about who was working there. They should replace the ENTIRE staff, except the older gentleman that usually works the drivethru. He's the ONLY person there worth a damn! Don't even waste your time!!!", "aspect_word": "McDonalds, management, workers, crew, manager, staff, gentleman", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6912, 0.8523, 0.7890, 0.5325, 0.8427, 0.6761, 0.3673", "emotion": "disgust, disgust, disgust, disgust, neutral, anger" }, { "review_id": "gLMKQAc0cImz6KB4AWOGZA", "business_id": "OHauRWEh34imGRMuE3o5VA", "user_id": "onuc8Z0efBNIK-1QIGZ5ag", "date": "2019-05-22 17:52:09", "stars": 4.0, "text": "I really should not be this excited about Taco Bell. I mean... it's Taco Bell, but that $5 Nacho Box is so freaking good! I saw the commercial last night, and I've wanted it ever since. Luckily this location is about 5 mins away from office, so I was able to make it happen.\n\nPulled up to the drive thru, which moved pretty quickly around 12:45 pm. The order comes with a Nacho box and a soda. The nachos came with an option of shredded chicken or seasoned beef and they were fully loaded! Pico de Gallo, guacamole, melted cheese, sour cream, refried beans and shredded cheese. Wow-wee!\n\nI could definitely eat this everyday for the rest of the week. I should note that I asked the gentleman at the drive thru for mild sauce, but he instead gave me hot, lol. Oh... and no napkins! Eating something as messy as nachos, you'd definitely need napkins.", "aspect_word": "Taco, Nacho Box, Nacho box, soda, chicken, beef, Gallo, guacamole, cheese, cream, beans, gentleman, sauce, napkins, nachos", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4369, 0.3592, 0.3538, 0.6858, 0.4695, 0.4609, 0.3684, 0.4105, 0.3281, 0.4457, 0.4311, 0.3093, 0.4308, 0.3038, 0.2968, 0.3501, 0.2041, 0.2559, 0.1970", "emotion": "surprise, disgust, neutral, neutral, surprise, surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "AAZVarrC9LULnJQ9WC8XtQ", "business_id": "fmF58w_cI8Ef-WAIGM3-QA", "user_id": "eKdHjzBfR3uZGIT66bRsXw", "date": "2014-12-03 14:59:50", "stars": 4.0, "text": "Italian place, I will say I have to comeback in this restaurant again.. Clap! clap! for their entourage, I love how its romantic and peaceful on weekdays. Servers are friendly. Except she messed up on putting the cheese, she sprinkled it to me too! \n\nAnyways, if you come here make sure to order the crab meat for your appetizer, its the bomb. They only serve 2 small crab meat on your plate and you will never get enough of it. I would say the crab meat is expensive, its $9+ for a tiny crab meat\nI ordered the \"Crab ravioli\" and a \"Champagne shrimp scallop linguini\" for lunch and they are both served in a very good proportion. But the linguini noodles was kind of hard. I don't know if its how they served the food or they just messed it up, but make sure to bring it up when you order it, if you are wanting to have a perfect dinner. \n\nAnd for the win! Try \"Roscato\" not Moscato. A red wine that every Italian restaurant should have.", "aspect_word": "entourage, Servers, cheese, crab meat, appetizer, crab, meat, plate, Crab, ravioli, Champagne shrimp scallop linguini, lunch, linguini noodles, food, dinner, Roscato, Moscato, red wine", "sentiment": "pos, pos, pos, neg, neu, neu, neg, neu, neu, neg, neu, neg, neu, neu, neu, neu, neu, neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.7620, 0.4309, 0.5155, 0.4735, 0.4417, 0.5323, 0.3140, 0.4773, 0.5602, 0.5271, 0.3526, 0.4223, 0.4649, 0.4879, 0.4038, 0.4480, 0.8562, 0.4011, 0.4241, 0.7364, 0.2920, 0.2622, 0.2809, 0.2561", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "7URhPRmvHiP7Sf2xiT05-Q", "business_id": "wD-dPZMlF59K2Z7mnhvPYg", "user_id": "oF20BNxcphfedn93Nfwd9w", "date": "2020-02-04 20:13:21", "stars": 4.0, "text": "On my way to the immunologist's office, I felt a rumbly in my tummy. I stopped by to check this place out and alleviate the cravings.\n\nI love how they give you a carafe of coffee! Even for a lone diner like myself. I do like a side of black coffee with my black coffee. She also brought me over some water. I had a Cobb salad and it was delicious and hit the spot.\n\nThe place was clean, organized and I loved how they don't rush you. My waitress let me linger a little to finish my coffee and pick on the bacon in my salad. The price is very reasonable, you do pay up front and I didn't realize this until about 5 minutes of waiting. This location has plenty of available parking.", "aspect_word": "coffee, water, Cobb salad, place, waitress, bacon, salad, price, waiting", "sentiment": "neu, neu, neu, pos, pos, neg, neu, neu, neu, pos, neu", "sentiment_score": "0.4755, 0.4480, 0.3678, 0.4017, 0.5528, 0.4952, 0.7451, 0.6380, 0.7896, 0.6791, 0.4128", "emotion": "neutral, joy, neutral, neutral, joy, joy, neutral, surprise, neutral, neutral" }, { "review_id": "5iHtXwWENJLviYHBlVDEsQ", "business_id": "U9DgZSDbjwp1hcIcBInxlQ", "user_id": "_nOZUnXYPJ4bihSoULzfRg", "date": "2013-02-27 20:50:58", "stars": 2.0, "text": "I don't get what's so special about Jimmy John's. There are better sandwiches to be had nearby or via delivery (Snarf's, for one) and, if you're making the trip into the Loop, there are friendlier, cleaner, tastier restaurants abound. \n\nLost a star because they refuse to deliver to my place, even though they deliver further distances than from me to them. Too bad I don't live on the other side of Delmar...\n\n(Snarf's delivers without a hitch)", "aspect_word": "sandwiches", "sentiment": "pos", "sentiment_score": "0.6763", "emotion": "surprise, sadness, neutral, neutral, neutral" }, { "review_id": "6343rHDdD58lhmDsfUjaqw", "business_id": "592HGLvTk4gaoH5BEqP9xA", "user_id": "SwPMkdv7__YteNDAQ7qVFQ", "date": "2016-02-28 17:58:51", "stars": 1.0, "text": "In terms of service, this place has gone down hill since I last visited a few years ago. It takes 10 minutes to be greeted on a Sunday afternoon. Also, to-go? More like too-slow. I placed an order online for pickup, and I got there a few minutes late, but it should have been fine. Nope. Again, it took several minutes for anyone to approach the to-go counter. Several servers glanced at us, as they passed, but just ignored us for the bar patrons. When someone finally came to take our payment, the food wasn't even ready. I would not recommend trying to order any food to go from here unless your boss is okay with you clocking in late. I had half a mind to walk out, but they came to the counter just in time.", "aspect_word": "service, counter, servers, bar, food", "sentiment": "neg, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.7429, 0.3857, 0.8846, 0.6911, 0.5106, 0.7405, 0.6100", "emotion": "neutral, neutral, neutral, sadness, neutral, neutral, disgust, neutral, surprise, neutral" }, { "review_id": "CF2YLvFff1dH5TFRO1ZIYA", "business_id": "fxkuFTIL5btkdUHWS8TVgQ", "user_id": "jHq3BSrhiqANPKj_lGHb3A", "date": "2017-03-25 02:39:07", "stars": 3.0, "text": "Hubby used to like Waffle House so we wanted to try it again and see if he still did. It turns out he's outgrown that but we still had a good time here. We sat at the bar and got our food pretty quickly. Their best menu item is their hashbrowns, which we all got in one form or another. They have some fun names for all the additions, like covered means add cheese and stuff like that. \n\nHubbs and I also got a waffle but we weren't too impressed with them. I actually liked his pecan waffle better than my choc chip waffle. I really loved the hashbrowns but the rest of that day I was in pretty bad pain over the grease (I have a pretty delicate stomach when it comes to grease though).", "aspect_word": "bar, food, menu, hashbrowns, waffle, pecan, chip, grease", "sentiment": "neu, pos, pos, pos, pos, pos, pos, neu, pos, pos, neg, neg", "sentiment_score": "0.7889, 0.4661, 0.5694, 0.4759, 0.4777, 0.5194, 0.4464, 0.3239, 0.3881, 0.4586, 0.6619, 0.4748", "emotion": "neutral, neutral, neutral, joy, surprise, neutral, neutral" }, { "review_id": "QevkMjUnrVvVaYn85ugTvA", "business_id": "ZAfqaYutDUaLXkRP-66b3Q", "user_id": "H2DNqyt2CR5a8Gv3Jisqhg", "date": "2012-06-08 17:40:39", "stars": 3.0, "text": "This location is my go-to T.G.I. Friday's in Indy. \n\nThe food and drinks are usually on point and anything you find at your usual T.G.I. Friday's. However, the service the last three times I have visited have fallen off. Big Time. Sometimes the waiter forgets the table for minutes on end. or Maybe he forget a whole dish, when he had a comment about it when you ordered it. Or maybe some request is missing or left out. Its been crazy. So crazy, that another waiter came to my table when we were leaving and said \"Next time, if you want better services, ask for ___.\" His fellow staff member who served us was RIGHT THERE! WTH! I do not know what is going on with the manager and staff team in this place, but at least it does not interrupt the cook staff. Geesh! Get it together.", "aspect_word": "food, drinks, service, waiter, table, dish, services, staff, manager, cook staff", "sentiment": "pos, neu, neg, neg, neu, neu, neg, pos, pos, neg, neg, neg", "sentiment_score": "0.4647, 0.6254, 0.7048, 0.9118, 0.4914, 0.4163, 0.8196, 0.3876, 0.3819, 0.7568, 0.7174, 0.5359", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, surprise, surprise, neutral" }, { "review_id": "iVKtsTUXCvdK43qAyt1AYA", "business_id": "qxRTFagnexBZgDe055CjkQ", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2015-09-03 18:11:25", "stars": 4.0, "text": "Seasons 52 has the best happy hour for a health-conscious person who wants to go up on a Tuesday (or any weekday, for that matter). My friend and I arrived shortly after 5pm and the bar was already packed - we nabbed two of the last remaining seats and promptly ordered some vinho verde. The pours are generous at Seasons 52, and this seems to be the case regardless of the location. I like it. \n\nAfter trying nearly all of their happy hour bites on previous visits, I know that I'm not super crazy about any of them. So my friend and I ordered a couple flatbreads to share, which are tasty and still pretty low in cals. The pepperoni with pesto was very flavorful while the artichoke and goat cheese was nice and light but still tasty. Will return next time I want some happy hour action before a shopping trip!", "aspect_word": "hour, bar, seats, vinho verde, verde, pours, flatbreads, pepperoni with pesto, artichoke, goat cheese", "sentiment": "pos, neu, neu, pos, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.4680, 0.6987, 0.3528, 0.2534, 0.2964, 0.5965, 0.3069, 0.5969, 0.5292, 0.4950", "emotion": "neutral, joy, neutral, neutral, joy, joy" }, { "review_id": "HcObSyBNbiJTPzAphPocAA", "business_id": "Mu-ZNo2q_48Z0JAvzgkgfA", "user_id": "b84U4lyNTGzuP7rMg6JErA", "date": "2015-12-18 10:55:40", "stars": 2.0, "text": "The folks that work there are usually very pleasant. I just wish they were as competent. 4 out of 6 of my last orders have had something wrong with them. I've gotten the wrong drinks, poorly made drinks, sloppy sandwiches with no napkins to help with clean up and I've gotten the wrong donut twice. This all happened in one month. I figured it was just a bad stretch and wanted to talk with the manager. Unfortunately my attempts and requests to communicate with them were never reciprocated. Really disappointed. Horrible management.", "aspect_word": "folks, drinks, sandwiches, donut, manager, management", "sentiment": "pos, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7284, 0.7161, 0.7177, 0.7368, 0.5644, 0.8719, 0.8157", "emotion": "joy, sadness, surprise, neutral, sadness, fear, neutral" }, { "review_id": "uJqE4qOuBrJF5WzhUHNzqw", "business_id": "kmxl_ZW2SC6P9eCvtNBmUw", "user_id": "AqZuh61JU-FYQOjpcJwlqw", "date": "2013-04-24 22:59:42", "stars": 4.0, "text": "Cheesy Bean and Rice Burrito, sub creamy jalapeno for chipotle sauce and add sour cream = why I will never lose weight.\n\nI absolutely love Taco Bell. It's one of those weird guilty pleasures that I'm definitely not guilty about. It's good this taco bell is not on my way home, (or any location for that matter) or I'd really be in trouble.\n\nViva la East Side TB!", "aspect_word": "Bean, Rice Burrito, jalapeno, chipotle sauce, sour cream, Taco, taco bell", "sentiment": "pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.5054, 0.4670, 0.3724, 0.5475, 0.4394, 0.7159, 0.6211", "emotion": "neutral, joy, disgust, sadness, neutral" }, { "review_id": "HxxL0yUn--OgQmaVHoxGRA", "business_id": "hNdwgLyiRrKySZf2C0cnhQ", "user_id": "XkHe39fTAhIpjfpY6MLmdA", "date": "2018-12-06 15:45:01", "stars": 5.0, "text": "It's the little things that make the big difference. And while waiting in drive thru for pick up. The pharmacist offer me a doggie treat for my Roscoe. I was really happy with that extra service. And also the text alert to notify me the prescription ready. Way better then assuming its ready. Overall the dog friendinliness and text alerts is what separates them from just being like other chain stores. Store associates being friendly is always a plus.", "aspect_word": "pharmacist, service", "sentiment": "pos, pos", "sentiment_score": "0.3888, 0.6525", "emotion": "neutral, neutral, joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "kV0j0BJ88ykXHC92e9rMHA", "business_id": "kpRRCAN8PQTeWHGBoxpl_A", "user_id": "ibr0CbZqpHKGmpTG_rmuyA", "date": "2021-04-14 12:34:43", "stars": 5.0, "text": "Ford's Garage is a GREAT place to grab burgers - and with an abundance of choices, there is something for everyone! They offer indoor and outdoor seating... I recommend sitting outdoors as there is plenty of shade and more room to enjoy yourself. Our server was friendly and polite. For an appetizer we selected the Ford's Original Nachos (Grilled Chicken with Bourbon BBQ sauce with Ford's Classic Cheese Blend, Pico de Gallo, and Jalapeños on White Corn Tortilla Chips Topped with Bourbon BBQ Sauce) - DELICIOUS! Our only issue was that our appetizer came out at the same time as our meals, so we were unable to thoroughly enjoy the Nachos. For our meals, my wife ordered the Fried Chicken Sandwich (Crispy Fried Chicken Breast, Honey Mustard and Pickle Planks on a Brioche Bun) and Ford's Signature Wedge Fries. I went with the Double Stack Roadster (Two One-Third Pound Burgers, American and Provolone Cheese, Applewood Smoked Bacon, Lettuce, Tomato, and Mayo, on a Toasted Brioche Bun) and Ford's Signature Wedge Fries. We really liked our meals! Mine was loaded with flavor and mouth watering juices! I just recently discovered that there is a Noblesville, IN location, so I am excited to check it out! And next time we are in St. Petersburgh, we will definitely return!", "aspect_word": "burgers, seating, server, appetizer, Nachos, Grilled Chicken with Bourbon BBQ sauce, Cheese Blend, Pico de Gallo, Jalapeños, White Corn Tortilla Chips Topped, with Bourbon BBQ Sauce, meals, Fried Chicken Sandwich, Fried Chicken Breast, Mustard, Pickle Planks, Brioche, Bun, Wedge, Fries, Stack Roadster, Third, Burgers, Provolone Cheese, Applewood Smoked Bacon, Lettuce, Tomato, Mayo, Toasted, Brioche Bun, Wedge Fries, flavor, juices", "sentiment": "neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.5217, 0.3141, 0.7319, 0.6376, 0.2581, 0.3086, 0.4490, 0.4651, 0.3777, 0.3894, 0.4759, 0.4521, 0.6564, 0.3054, 0.8044, 0.2945, 0.8169, 0.4689, 0.4638, 0.4598, 0.4091, 0.4798, 0.3979, 0.2964, 0.2987, 0.2995, 0.3071, 0.4014, 0.3337, 0.3607, 0.3066, 0.3233, 0.3854, 0.3289, 0.3638, 0.3547, 0.4532, 0.4657, 0.2579", "emotion": "joy, neutral, neutral, joy, joy, joy, neutral, neutral, joy, joy" }, { "review_id": "-SdTgIsb_B4g4HVlBMSMdg", "business_id": "NH3NigbKnxg3Y9LkEWunwQ", "user_id": "SGPscai169s5QLriYf0_jQ", "date": "2011-08-18 14:15:40", "stars": 3.0, "text": "Needed to get my new front tires replaced on my Mini Cooper -- they were dangerously bald and had been for quite some time until I could afford new ones. \"These are the worst I've ever seen, I'm serious,\" says the man at the counter, pointing out what I'd already been told by my boyfriend, parents, uncles, grandparents, a dude at the gas station...\n\nLuckily, Firestone was able to order the special tires and mount them in just a few hours. Employees here were helpful and friendly, and I was comfortable hanging out in the lobby while they worked.\n\nOnly three stars, for now, for two reasons. They tried to give me an new alignment, but the tech working that day couldn't figure it out on my vehicle after two hours. I was offered a free oil change for the hassle. Also, the new tires were placed on the back of the vehicle and the old back tires were placed on the front -- fine for most cars, but my Mini is front-wheel drive and therefore the new tires should have been on the front.", "aspect_word": "man, counter, dude, gas, Employees, lobby, tech, tires", "sentiment": "neg, neu, neg, neu, pos, neu, neg, neg", "sentiment_score": "0.6622, 0.5727, 0.4401, 0.4413, 0.6645, 0.5769, 0.5539, 0.2711", "emotion": "sadness, disgust, neutral, neutral, joy, neutral, sadness, joy, neutral, neutral" }, { "review_id": "bhtm9Y2teDaV9nVLXwkMTQ", "business_id": "R4eAWOt6Kz_rmo8B9FyG8g", "user_id": "iiaWyeXrdiddVVshvv7mzA", "date": "2015-12-22 17:15:33", "stars": 3.0, "text": "Steak and Shakes are delicious...handsdown, one of the better cheap eats chains in the south... and worth the occasional inconveniences like crazy lines out the door and a rushed feel. \n\nThis S&S in particular was FREEZING though which made for an uncomfortable meal...very chaotic even after being seated. BUT the food was amazing and made up for any and all transgressions! \"Frisco Melt\" and \"Very Berry Strawberry\" shake are a MUST.", "aspect_word": "Steak, Shakes, eats, lines, meal, food, Strawberry, shake", "sentiment": "pos, pos, pos, pos, pos, neg, neg, pos, pos, pos", "sentiment_score": "0.8030, 0.4897, 0.4743, 0.3624, 0.4990, 0.6574, 0.5507, 0.8570, 0.3292, 0.3704", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, anger, disgust, neutral, neutral, surprise, neutral" }, { "review_id": "XXR7SVfTi3_1bZ2Sb9jHFg", "business_id": "NfvtImHQMsDWjv6aHuKjTQ", "user_id": "OV5LnuiVeK8pZTsYES4uXQ", "date": "2015-07-20 20:29:53", "stars": 5.0, "text": "I love this Location. I've been working with my stylist Kim for about 2 years and I've never had a bad experience. Working in sales it's important that I get the right cut because a first impression can only be made once. She's never let me down and I would recommend her and this location to anyone looking for a dependable and consistent place to get their hair cut.\n\nTom", "aspect_word": "Location, place, hair", "sentiment": "pos, pos, neu", "sentiment_score": "0.6208, 0.5404, 0.3562", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "yPDXPQhkiZUztvozdz-dtQ", "business_id": "pm84x6BxrkYVTTBG45Fb7g", "user_id": "Gdzu1NjwbEnMbqTGkvS-9Q", "date": "2015-07-30 12:27:41", "stars": 1.0, "text": "Ordered from here last night, rather then driving to Aston for the real deal. This place is horrendous. From the time I walked in 5 people waiting and only 1 cashier. Not 1 other employee could stop and help her. The cashier was confused and mixing up everyone's orders. Finally my turn, paid and waited. Finally she realized I was still standing there and gave me my food. Got home and the pizza was the worst. It was stuck to the cardboard box, the other box had so much grease. The stuffed crust was under cooked and not up to Pizza Hut standards. Horrible-will never be back.", "aspect_word": "waiting, cashier, employee, food, pizza, stuffed crust", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.4559, 0.7018, 0.3493, 0.7342, 0.8127, 0.3491, 0.6592, 0.6805, 0.5070", "emotion": "neutral, surprise, neutral, neutral, surprise, disgust, disgust, neutral, fear, neutral" }, { "review_id": "vPxbYTN_ZDt7qicHYNDDJQ", "business_id": "Q5jjv62ck52e9A8mPY3SPw", "user_id": "5rZ1U9Fl3m9QBHkRdRtSsQ", "date": "2018-12-02 22:59:19", "stars": 2.0, "text": "I gave this restaurant a 2 out of 5 stars simply for the reason of my order. It was Sunday afternoon and i was really hungry. I figured id use the rest of my wawa gift which had about 62 cents left on it. I pull in to the parking lot and the joints packed. I hop out of my car and a homeless man asked me for change. I said i didnt have any. I walked in and started browsing what they had. I stopped at the heaters to look at the assortment of sizzli's and or hot sandwiches. WRONG. There was none. The trips not a complete loss though because i find myself at the touch screen ordering a hoagie. I got a classic turkey and cheese hoagie. Toppings included lettuce, pickles, and sweet peppers. Salt pepper oregano. And mayo and lil bit or oil. I pay my dues and set sail for home. I arrive home and im ready to dig in. Im about 1/4 of the way in and I realized, wait a minute. This is SALAMI. Are you kidding me man? I really hate salami. How does one mess that up. Ive never had this happen to me and it made me upset. Anyway, I finished the sandwich because i was hungry. But overall it was a dissatisfying experience...", "aspect_word": "man, sandwiches, turkey, pickles, peppers, pepper oregano, salami, sandwich", "sentiment": "neg, neu, pos, neu, neu, neu, neg, neg, neu", "sentiment_score": "0.4297, 0.3496, 0.3386, 0.3698, 0.3177, 0.4346, 0.3802, 0.2681, 0.7658", "emotion": "neutral, sadness, neutral, surprise, fear, neutral, neutral, neutral, neutral, sadness, joy, neutral, neutral, neutral, surprise, neutral, anger, disgust, neutral, neutral, neutral" }, { "review_id": "3qJViV2pVPu-ZGh81T89oA", "business_id": "7fiMPEC0hPph7yzgf8Kd2Q", "user_id": "4Uh27DgGzsp6PqrH913giQ", "date": "2011-10-14 19:26:24", "stars": 4.0, "text": "THIS is the Discount Tire I've been looking for. This Discount Tire of my youth, the one with friendly, welcoming service and a quick turnaround. The neighborhood Discount Tire I can show up to and, not unlike my 17 year old self, state that my \"tire is mushy\" without getting even the slightest exasperated sigh. \n\nFast, excellent service. Gonzo RULES. \n\nPlus, it's next door to Taqueria Pico De Gallo. Who cares if on a rare occasion you end up waiting?", "aspect_word": "service, tire, waiting", "sentiment": "pos, neg, pos, neg", "sentiment_score": "0.8587, 0.4168, 0.8207, 0.4235", "emotion": "neutral, joy, anger, neutral, neutral, neutral, neutral" }, { "review_id": "50GFYm93BlNRcq4PzTMy5Q", "business_id": "FnRbuHh40BPB4u2RfJBUmQ", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2018-08-02 13:39:40", "stars": 4.0, "text": "I called the Brookhaven PetSmart to see what their hours were (for grooming as well as for the store) and the phone rang and rang and rang - no answer.\n\nFinally, somebody answered and I was able to schedule an early (8 AM) nail trim for my mutt. Griffon (the groomer), Rob (store manager) and Ellen (who opened the door - as I was literally the first person there that day) were all terrific.\n\nNow that the Springfield PetSmart (one of 2 in Springfield) closed, we'll be coming here for grooming, food, treats, supplements and whatever else our pooch might need.\n\nStill, nothing can compare to the prices at DelChester Feed up in Newtown Square.\n\nPetSmart is kinda like \"Giant Food\" for us. We have to go, so it is nice to have a new (opened late 2017), clean, reliable PetSmart nearby.\n\nThank you Griffon.", "aspect_word": "door, food, treats, prices, Food", "sentiment": "neu, neu, neu, neg, pos", "sentiment_score": "0.4215, 0.6475, 0.4518, 0.6077, 0.4769", "emotion": "sadness, neutral, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "sbLMjYr__wd6Pq9Hg9ZSWg", "business_id": "I8mJJrbXmuYSDA0-hoy02g", "user_id": "IPcgVWB-KXlb5bqt8fqE0Q", "date": "2020-02-13 15:16:56", "stars": 1.0, "text": "Man oh man, I just dont get it!! I know so many people who have an addiction to this place, and I will never understand it! Everytime I tell a friend I hate it for the first time, they make it their mission to take me here and prove me wrong. After arguing for a while I usually cave and tell them ok let's go try it. I have had everything from the no normal sandwich to the nuggets. It is always just soggy chicken to me!! The service is always great I will say that, but I just can not get behind the food. For that I have to give it one star from my point of view!", "aspect_word": "sandwich, nuggets, chicken, service, food", "sentiment": "neu, neu, neg, pos, neu", "sentiment_score": "0.3743, 0.2244, 0.4880, 0.8140, 0.3875", "emotion": "neutral, neutral, sadness, neutral" }, { "review_id": "no12YZPmXLAvLmGN0h1y5g", "business_id": "RVIDySg190UzD4bipBqSOQ", "user_id": "WMHcXZmfjZT8kUrPR044bQ", "date": "2019-09-24 23:12:03", "stars": 1.0, "text": "How does a restaurant fail on all levels? To find out visit this McDonalds, where a manager will treat you with pure disrespect. Say hi to Shawn I'm sure he would like to talk down to you, he seemed to enjoy it when he talked to me. They handed me a bag filled with food incorrect twice, two competelty different orders neither mine, then told me that I skipped the drive thru line because they didn't have my order. I said if I skipped the line how did I pay at Window #1. \n\nLater they found out the order was entered incorrect, but Shawn first response was to blame me. He should never be in a managers role, the proper thing would have been correct the order immediately per the customers request not to try place blame onto the customer.\n\nShawn should have apologized for the error and fixed it without causing a scene. He never apologized once, all he stated was I was holding up his drive thru line...I was waiting for my correct order. He finished up by saying that he never wants to see me at that location again....I'm sure the owners of this location would love to hear about their managers telling a customer not to return do to mistakes made by their staff. I left paying over $11 and recieved no food in return because of Shawn's lack of customer service.\n\n I would hope that by the time you read this that Shawn is no longer working at this location due to the disrespect he shows customers. This order was simple, and the manager allowed it to get out of control instead of apologizing and making right.", "aspect_word": "manager, food, managers, owners, staff, customer, service", "sentiment": "neg, neu, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.6902, 0.5025, 0.5524, 0.5181, 0.8030, 0.8065, 0.5621, 0.5645, 0.5268, 0.8288", "emotion": "anger, joy, neutral, neutral, anger, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "_aiPmw0RoXB-vlxNvsQQuQ", "business_id": "4L3H1qoXDl9Ly00raCLnTw", "user_id": "lYQk0R6sPfo3WeX-l_5BuA", "date": "2011-04-28 21:11:01", "stars": 3.0, "text": "Their sandwiches aren't all that freaky... but they are good. \n\nReally the sandwiches are a bit plain. Plain bread, albeit fresh and good. Simple ingredients... typically lettuce, tomatoes, and meat on each grinder. I think you can dress them up a bit, but I like them just how they come. \n\nJJ's is better than subway, but can't hold a match to a traditional deli. However, their food comes out fast, and I've never had problems here.", "aspect_word": "sandwiches, bread, ingredients, meat, food", "sentiment": "neg, pos, pos, pos, neu, pos", "sentiment_score": "0.4876, 0.3459, 0.6874, 0.7994, 0.3370, 0.5432", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0e-oc9vOd4bAcOcNq7Obnw", "business_id": "LiouQHSl8e5-k-8_XW0KGA", "user_id": "7x16ykpshk0NgO6EwO1loA", "date": "2020-12-10 14:23:15", "stars": 1.0, "text": "When to this location around 2pm( no lunch rush) with 2 customers ahead of me I waited 15 to 20 minutes before giving up and leaving. Then employee at the register obviously never had seen one before and was asking the manager what to do. While the manager ignored her too busy to help since she was bagging drive thru orders. Never will go here again this wasn't the first slow service I've had with this chain.", "aspect_word": "lunch, employee, manager, service", "sentiment": "neu, neg, neg, neg, neg", "sentiment_score": "0.7385, 0.6922, 0.7656, 0.8756, 0.7414", "emotion": "surprise, surprise, anger, neutral, neutral" }, { "review_id": "UQIqfj5aenM8vvUnc_1K9A", "business_id": "JXNNVtH0Djq17IZ8ynhCzg", "user_id": "Xw7ZjaGfr0WNVt6s_5KZfA", "date": "2014-10-19 18:19:49", "stars": 2.0, "text": "I don't know why I bother with fast food at all, especially Sonic.\n\nThe service at this Sonic is always super slow, more than once the food has been...let's just say \"not really hot\" and I always seem to leave unimpressed. The only saving grace is the happy hour, where you can get discount drinks, but even those are pretty disappointing. \n\nThere are better choices for fast food. Avoid this place.", "aspect_word": "food, service, drinks", "sentiment": "neg, neg, neg, neu, pos", "sentiment_score": "0.3715, 0.8834, 0.7010, 0.3339, 0.3742", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "_QWUZrtuxMoOny3wtAsdIg", "business_id": "zULvucyRaHqEgOgvhwHqsg", "user_id": "poIygVhr5Y_IzgPINwnpsA", "date": "2016-04-28 16:24:55", "stars": 1.0, "text": "This place SUCKS!!!\n\nI ordered a small Mint Oreo and got a Small Oreo shake. I ordered an All-American dog and was supposed to get the dollar deal. They charged me the menu price. I had to go back and ask them to change it. I didn't pay attention to the shake until I got it. I am very disappointed with this Sonic. Go to another Sonci. This place sucks. I only asked for 2 hints and they messed up both. Do not come to this Sonic!!!", "aspect_word": "Oreo, shake, menu, price, Sonic", "sentiment": "neu, neu, neu, neg, neu, neg", "sentiment_score": "0.3728, 0.4030, 0.7390, 0.2687, 0.3252, 0.4221", "emotion": "disgust, fear, sadness, neutral, disgust, neutral, anger" }, { "review_id": "KIQnUCQv62lJCevgpC1R4g", "business_id": "T6pMNyBC9ouFV2Msdvybgw", "user_id": "fv6vl7th2L2GIwGAbtpHow", "date": "2021-07-06 20:34:47", "stars": 1.0, "text": "Skip this Chipotle, all other ones for that matter. \n\nI don't understand how you can CONTINUALLY and PERPETUALLY screw up burritos and tacos. \n\nInstead of refunding your money, their answer to their mistake is adding \"points\" to your account. Spoiler alert, the points are not equal value to what you have already paid them. \n\nI have spent multiple hours on the phone with Chipotle tech support. Why do I need to call tech support to order dinner? \n\nYou can expect the following from Chipotle:\n\n1) your order will be wrong\n\n2) you bill will be wrong\n\nIf you enjoy that as a major component of your eating experience, you are gonna love Chipotle. \n\nProceed at your own risk. You have been warned.", "aspect_word": "burritos, tacos, dinner, bill, eating", "sentiment": "neg, neu, neu, neg, neu", "sentiment_score": "0.3776, 0.4424, 0.9033, 0.5694, 0.5036", "emotion": "neutral, anger, neutral, neutral, neutral, fear, neutral, neutral" }, { "review_id": "AxMx35W0G0PHNlIPqgnS6g", "business_id": "H1ANkkqUp_5WTSa1cR7Xww", "user_id": "_6Ce3agmBdr_Z75wltOMIw", "date": "2019-03-11 00:10:10", "stars": 1.0, "text": "No surprise the reviews are low. I just left this store. Usually, it's pretty friendly in there but tonight Diane waited on me. No hello kept her head down rang up the order. She gave me my receipt no thank you. I don't get. If you don't like dealing with the public this job is not for you.", "aspect_word": "reviews", "sentiment": "neg", "sentiment_score": "0.4938", "emotion": "sadness, neutral, joy, neutral, neutral, disgust, neutral" }, { "review_id": "DPgbZ92UHJP23NbPhuwi8g", "business_id": "edMDjyhuyaaRo5nOstjlpg", "user_id": "0t-caOgxSAAx5swsecN6uw", "date": "2018-11-18 17:31:28", "stars": 5.0, "text": "I can't believe I felt compelled to write a review of McDonald's but this McDonald's deserves some recognition. It's always spotless & the people are super friendly. They have those touch screen menu boards inside so you can order the food the way you want & the drive thru is super fast. I stop by almost every morning for Diet Coke & am always shocked how different other McDonald's are.", "aspect_word": "people, menu, food, Diet", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.5854, 0.2702, 0.6465, 0.6452", "emotion": "surprise, joy, neutral, surprise, neutral" }, { "review_id": "Ur8Q4wHveuylJM0O1yxNew", "business_id": "GTXSk8QyD7N1Un-tzgPw4g", "user_id": "xqvAeGXOtCKd5z3b7kUauA", "date": "2009-09-09 13:28:53", "stars": 4.0, "text": "For a chain restaurant I feel this First Watch has the most welcoming feel to the 4 or 5 that I have tried. I like this one the most for quality of food, atmosphere, and service.\nThe staff is very friendly and at ease. Great smiles!! I find it a very relaxing atmosphere. The food is very good.\nI order my eggs and meal a particular way and the staff never bat an eye while taking my order.\nOne of the waitress's is going to school for art and she draws the specials in nice, inventive drawings on the huge chalk board hanging from the ceiling. \nJust another nice small thing that adds to the overall relaxing and welcoming atmosphere that keeps me coming there at least once a week.", "aspect_word": "food, atmosphere, service, staff, meal, waitress, specials", "sentiment": "pos, pos, pos, pos, pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.8121, 0.8442, 0.8297, 0.8509, 0.8548, 0.7693, 0.6030, 0.5381, 0.5197, 0.4439, 0.8586", "emotion": "joy, joy, joy, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "1RokH9-ErSXj3rIkEEwmkQ", "business_id": "6ZNKHkXETW26YFMtvWtPrg", "user_id": "_7VEyrZ5gERe8sRRhqWGpw", "date": "2010-08-06 15:53:30", "stars": 2.0, "text": "So- when a chain is reviewed- do you review the staff or the food?\n\nI stopped at Wendy's today out of sheer laziness. I didn't want two cross over to more intersections. So I suppose when I boycott someplace, don't take it too seriously. \n\nWendy's has apparently revamped their menu a bit. They don't have new products per say but they are offering them in a different manner- and this girl isn't complaining. \n\nI'm down with the Asian boneless chicken nuggs- larger versions of the dollar menu counterpart- a little pricey but reeeeeal good. I also ordered the Baja salad which is basically a TexMex salad with a side of their (day old hamburger) chili. We'll see about that one.\n\nAs far as the staff? What else is new? The drive through speaker sucks- coupled with the lunch rush weedwacking- triple score, right? Ugh. \n\nGeographically, this place is where it's at- everything else? Meh.", "aspect_word": "staff, food, menu, chicken, salad, hamburger, speaker, lunch, rush", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.7455, 0.4007, 0.5558, 0.2696, 0.3347, 0.3645, 0.3480, 0.7922, 0.3255, 0.5107, 0.3011", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "m3IWlwQoW6C8_9cFCRLNAQ", "business_id": "RlCT1cA8-saDDMSv8HG7vg", "user_id": "Teu8w28tv6hjXObQi4cbUg", "date": "2019-08-23 19:18:24", "stars": 1.0, "text": "The slowest Jimmy Johns on the face of the planet. I had to call 30 minutes after placing my order and they said they were just leaving to deliver it. I waited over an hour to get my entire meal because they forgot part of it the first time they delivered.", "aspect_word": "Jimmy, meal", "sentiment": "neg, neu", "sentiment_score": "0.7133, 0.8744", "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "gKjsyhnfcloOpRkj6obToA", "business_id": "kZL8fbQKQOS5H1jqbqUGTA", "user_id": "rhLE7gpdQ44cZD9XpzI1tQ", "date": "2019-09-02 00:57:42", "stars": 1.0, "text": "Very disappointed website said store was open until 9 o'clock... we got there at 8:40 and doors were locked, lights off, everything closed. Please don't post hours if you aren't going to follow them. It is very disrespectful to your customers who set their plan according to your hours. Now we have to scramble to find another place that is open and get there very close to closing time. Follow your posted hours please.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "sadness, neutral, neutral, surprise, neutral, anger, neutral, neutral, neutral" }, { "review_id": "-UTP32nDHMbtwjFm2zbQMA", "business_id": "M5cX4IYSKpqcr9U7U2zuJA", "user_id": "7OO2Sn50GnNu47fCsnZExQ", "date": "2017-08-27 21:44:45", "stars": 1.0, "text": "I have literally been in line at the register for fifteen minutes with no one to help me. The girls are too busy working on the drive thru. Finally when they got to me, they grunted one word answers to me, didn't put something on my order, forcing me to wait another ten mins to order the item they forgot, then they messed up and gave me a wrong coffee. I was so irritated I just left.", "aspect_word": "register, girls, coffee", "sentiment": "neu, neg, neg", "sentiment_score": "0.5753, 0.6933, 0.4229", "emotion": "fear, neutral, anger, neutral" }, { "review_id": "XKeFwb6yt0pB8lWOL-FjWQ", "business_id": "c--wtAs_U4IGHmJCfHm0mw", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2021-09-16 19:21:42", "stars": 3.0, "text": "I stopped here to get a few supplies and they were not stocked too well in the first aid department. Generally the store was clean. They have a COVID-19. testing mini-trailer parked outside and there is a Minute Clinic inside. Overall, there is nothing particularly great about this location nor bad. Easy to get in and out of the lot which fronts Sheree Blvd and Route 113.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "sadness, joy, neutral, surprise, surprise, neutral" }, { "review_id": "XLpjh0ZHSkOylPqOD4oicw", "business_id": "JpJZHrEimgW609Y9yKvCPQ", "user_id": "dHxvSPU6PZqX1LQRXajGDQ", "date": "2014-12-30 19:52:25", "stars": 3.0, "text": "Came here for dinner w/ B's cousin and wife. \n\nWe had a great time and it's always nice to get together during the holidays. The hostess was friendly and our server was sweet. She was attentive, informative, and kind. Our water cups were always filled. The restaurant is clean and spacious. Our food was tasty and definitely \"A-OK.\" I wouldn't say that these are the best steaks out there, but still very tasty. I like the different side options that come with each meal. Their complimentary bread and butter is pretty darn good. I tried some of my cousin-in-laws Parmesan Crusted Chicken and it was delicious. Highly recommended! \n\nOverall, we had a pleasant dinning experience here. The company was the best :D", "aspect_word": "dinner, time, hostess, server, water cups, food, steaks, side, meal, bread, butter, Parmesan Crusted, Crusted, Chicken, dinning, company", "sentiment": "neu, pos, pos, pos, pos, pos, pos, pos, neu, pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.9074, 0.6368, 0.5930, 0.8078, 0.3728, 0.7423, 0.4484, 0.4266, 0.7351, 0.8274, 0.6215, 0.3312, 0.3077, 0.4381, 0.4941, 0.4525", "emotion": "joy, joy, joy, neutral, neutral, joy, joy, neutral, joy, neutral, joy, joy" }, { "review_id": "mo5GLdl371kPyTJAyaAPNg", "business_id": "4cCiiDSJ3imRXtQznXPKPw", "user_id": "zWrLntHB2OTKjOWMFI9Umw", "date": "2021-05-19 01:43:45", "stars": 4.0, "text": "On my trip to Nashville, I heard the Jeni's was a place that I had to try. The selection of flavors were tantalizing. Sad that they are not doing samples at this time, but totally understand! I ended up ordering two half scoops (love that two half scoops is the same price as a single)- almond brittle and brambleberry. I really enjoyed the flavors, but thought the ice cream was too sweet for me. A nice treat, but def not something I could eat regularly. Also loved that there were some nondairy flavors for my lactose intolerant and vegan friends.", "aspect_word": "selection, flavors, price, brambleberry, ice cream", "sentiment": "pos, pos, neg, neu, pos, pos, pos", "sentiment_score": "0.5366, 0.5023, 0.3241, 0.3582, 0.7614, 0.3897, 0.2880", "emotion": "joy, surprise, joy, joy, neutral" }, { "review_id": "kgkscasZas8v7g4HCuz3xw", "business_id": "b4qNoA_upvb10oJmyzwnsw", "user_id": "zYFGMy1_thjMnvQLX6JNBw", "date": "2019-05-05 18:28:14", "stars": 4.0, "text": "I like the Avon location very much. Lowe's staff is friendly, the garden center seems larger than West10th Street, have wide isleways and stock more annual and perennials. Unless it's crazy busy carts are usually keep close to the garden center. When we've purchased heavy items (blocks, cement, garden soil) we've had help loading. I really like their garden center and more often than not find what I'm looking for. The tropical and succulent area is fairly small but has a nice selection as well. \n\nThe patio furniture is nicely displayed with an assortment of outdoor rugs, pillows with oodles of lawn and garden decor from lanterns to statues.\n\nWe pop in this location often to pick up those unexpected items homeowners find they need. We've had good luck in the paint department, building supplies, patio, lawn and garden department, hardware, lighting and seasonal area. Homeowners know how many little projects pop up quickly so it's easy to be in here, or similar location, weekly. Lowes is the closest home improvement store so we are here often. \n\nWe've used their contractors twice at the West 10th Street location and was not disappointed with their service and work.", "aspect_word": "staff, soil, selection, patio furniture, service, work", "sentiment": "pos, neu, pos, pos, neg, neg", "sentiment_score": "0.6266, 0.2685, 0.5131, 0.5098, 0.6849, 0.3533", "emotion": "joy, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "MoLbO3pE_9MSKrrKjzh3qA", "business_id": "K3RURR9lIEE4JjOaPt99zg", "user_id": "y8aWXOimQ9ZgUgZ6q--nCQ", "date": "2008-07-05 15:51:06", "stars": 5.0, "text": "I almost got down on my knees and said a little prayer that my dining companion and I didn't have to wait for a coveted outside table in the shade recently. Wanna know the secret? Go on a Tuesday around 11 am...and yes, I realize that that is a ridiculous proposition for most folks who work normal hours. I took a peek inside as well and it was just as cute, so if you can't eat on the sidewalk, overlooking beautiful Christian Street, you'll still have a lovely experience.\n\nAs soon as I saw chocolate chip pancakes on the menu, I was sold. And my friend had to try the stuffed french toast, so needless to say we were so full that we could barely get up from the table when we were done. Service was excellent (and the tattoos on the waitresses are great) and the prices were digestible. Yes, when you go there's a really good chance that there will be a line wrapped around the block and an hour wait, but if you've got the time to spare, your tummy will thank you later.", "aspect_word": "dining, table, shade, chip pancakes, menu, stuffed french toast, Service, waitresses, prices, wait", "sentiment": "neu, neu, neu, neu, neu, neu, neu, pos, pos, pos, neg", "sentiment_score": "0.7000, 0.3290, 0.4614, 0.4412, 0.8935, 0.3331, 0.6352, 0.6459, 0.4651, 0.5229, 0.3664", "emotion": "neutral, neutral, neutral, joy, surprise, joy, neutral, neutral" }, { "review_id": "2ZeuAFeY656ChKwEUmKyBQ", "business_id": "a_4RMFq1sbAaZYbI6g1boA", "user_id": "kXuKzcje5hi7TpQ4ZiVO2A", "date": "2014-07-16 16:25:34", "stars": 3.0, "text": "I'm only giving this location 3 stars due to a very rude pharmacist. Very unprofessional, I would give a 1 star if everyone else wasn't so nice.\n\nI come here at least 2 times a week and overall it's fine. I just hate dealing with this one pharmacist and love when they are not there when I come to pick up or have questions about my prescriptions", "aspect_word": "pharmacist", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.8614, 0.5708, 0.7436, 0.4417", "emotion": "anger, disgust, neutral, anger" }, { "review_id": "9uS8_70Wsw6kX4YGRC9iUA", "business_id": "jnxfjpYbyfsdoWP4xXWcBg", "user_id": "ZuniSoRZP4cS8DoWLpV9CQ", "date": "2019-06-08 09:24:38", "stars": 1.0, "text": "I am coming to the conclusion that I should not be shopping \"in-store\" I am a soon to be online shopper convert. I have been working on a project recently and buying a few parts here there. This past weekend I decided to finally finish it. I needed a few PVC parts. I had read online that Lowes does cut PVC. Long story short they would not cut the pipes I needed. I totally understand if this is something that the store doesn't do and that I possible read the wrong thing online. But the customer service here really lacked. When I was asked if I needed help I felt it was not genuine. And when I asked about the cutting service, there were no other solutions offered to me. Maybe I was just expecting too much. Other than the customer service the store layout was really strange and I found it very hard to locate items even with the app telling me the aisle and bay numbers.", "aspect_word": "customer, service, layout", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8357, 0.5729, 0.6818, 0.7142, 0.4634, 0.3351", "emotion": "joy, joy, neutral, neutral, neutral, neutral, joy, neutral, surprise, surprise, neutral" }, { "review_id": "NJkHEi_LFjQOOhi8ouU3qQ", "business_id": "kbPT6BFoLjh6yTyVf_UKFA", "user_id": "HGgsNBaaUprlK8kbGN1Xmg", "date": "2016-01-01 21:29:57", "stars": 1.0, "text": "Went to this with my job for Christmas dinner and service was terrible. Waited TOO long for just our first appetizer, so can you imagine our second appetizer? Cancelled our second appetizer because we didn't want to wait. I asked for a glass of water and it took a long time for the server to get that also. Our server also stole money from us. Paid with partial cash and credit, she did not notify us about a \"discount\" because we waited so long for our food so took the remaining cash. Server also helped other tables instead of us. We weren't being rude to her at all. NEVER will go back to that Applebee's", "aspect_word": "dinner, service, appetizer, glass of water, server, food, cash, Server, tables", "sentiment": "neu, neg, neu, neu, neu, neu, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.7865, 0.9033, 0.7039, 0.6671, 0.6265, 0.4513, 0.9002, 0.9170, 0.7689, 0.4394, 0.8087, 0.5222", "emotion": "fear, sadness, neutral, anger, neutral, neutral, neutral" }, { "review_id": "gHbiRVhAwBWQDwZ_1SWibQ", "business_id": "HpCsADSPPSoCghfcZeT55w", "user_id": "uxOjXmWuuEuHmF6rXFZfSw", "date": "2010-01-12 19:03:50", "stars": 2.0, "text": "The beer is just OK, the food is bland and boring and when we came with a birthday party group, most of our portions (espc. fries) were really small. Probably the worst portobello sandwich I've ever had in my life. Props to them for dealing with a very large group, but they should really step-up their food game. Reduce the huge menu, and make some things that actually taste good.", "aspect_word": "beer, food, portions, fries, portobello, menu", "sentiment": "neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.6512, 0.8432, 0.8593, 0.5336, 0.5881, 0.3120, 0.4436", "emotion": "disgust, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "A6EnwCGy4W3LnJurpeWh7w", "business_id": "q7oRo-Tlyde25_Lq5deyMQ", "user_id": "QN0bxz7IH3tkDahdTrZ05w", "date": "2016-06-03 00:48:49", "stars": 1.0, "text": "Have been to this store three times. The first time to ship a package, the wrong waybill was used. I had to come back a second time to return it. Called today to ask if there was a notary public by the time I got to the store I was told that the notary left. While I was there I decided to check to ensure the package was sent correctly. The rep was rude and inept and couldn't find my package by my name or phone number. He barely found it when I gave him the tracking number. I will never go back to this location.", "aspect_word": "waybill, rep", "sentiment": "neg, neg", "sentiment_score": "0.4869, 0.7715", "emotion": "neutral, sadness, neutral, neutral, anger, surprise, neutral, neutral" }, { "review_id": "NHS5zGMMvEu3BAOdayY7KQ", "business_id": "BIOU7gSGgNJQSd72_qe6Tw", "user_id": "Nu2kOyS4ircX7rajM9msgQ", "date": "2012-11-17 18:19:03", "stars": 4.0, "text": "Open 24 / 7 Very Low Fuel Prices Plenty Of Parking Clean With Polite Service\n\nThis is a newer location opening late 2011 with all of what makes Wawa a welcome sight to late night travelers. Well stocked with a variety of items, fresh coffee & baked goods, clean bathrooms and the deli is always open.\n\nFree hand sanitizer at the door, Wawa does things right!", "aspect_word": "Parking, Service, coffee, goods, bathrooms, door", "sentiment": "pos, pos, pos, pos, pos, neu", "sentiment_score": "0.4866, 0.6305, 0.5561, 0.4772, 0.5340, 0.4201", "emotion": "surprise, neutral" }, { "review_id": "K2QxuBY5VytwajFEBNl1rw", "business_id": "LuPs7eFsixV6OIGwsNUZug", "user_id": "Inuai9IhifceE3Lx6arRjg", "date": "2016-01-01 00:12:22", "stars": 1.0, "text": "Jerks. Just came here at 7pm on NYE with my 3 and 6 year olds, all they wanted to do was play in the playground. Well it closes at at 9 and somehow the playground is closed TWO hours early?? Wtf. Bullshit. It was empty, you can open it for two small kids? Like I said, jerks.", "aspect_word": "playground", "sentiment": "neu", "sentiment_score": "0.4976", "emotion": "neutral, neutral, surprise, disgust, surprise, neutral" }, { "review_id": "BPePPp0yB37tNS2ti3lESw", "business_id": "DtE_filcjbtVPa3vHu96Hg", "user_id": "ZXkdv_qzjd_atZsq71_aLg", "date": "2016-07-26 21:56:42", "stars": 1.0, "text": "I have given this place chance after chance but this location is just bad! You'll sit in drive-thru 20+ minutes to receive half of your order & cold food that's hardly even edible. This has happened literally every single time I go here. And if you tell them they messed up,they take no responsibility for it,they always act like it's the customer's fault.", "aspect_word": "location, food, customer", "sentiment": "neg, neg, neg", "sentiment_score": "0.7300, 0.4901, 0.5633", "emotion": "disgust, neutral, anger, neutral" }, { "review_id": "HNNt_yS83iAtGoHdlmCGtQ", "business_id": "Za9ilgZ-9VnTJnl2jKlQlA", "user_id": "xFoNdQVA8dHxd_mZBFA6Pw", "date": "2012-04-06 18:24:59", "stars": 3.0, "text": "Well its the closest thing to my job and maybe the healthiest so why not right.? Well wrong its always busy the girl made my sub so sloppy meat falling out super wet bread and then went to put it in the oven and I dont like toasted. Also is like 10 freaking dollars for a meal!!!!!!!!!!!! Well damn I would have been better going to drive to My home Mimai and go to sub center for that price. Never the less I wont lie it wont be my last time going if I didnt pack lunch lol.", "aspect_word": "girl, sub, meat, bread, meal, price, lunch", "sentiment": "neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.5217, 0.4763, 0.7965, 0.7318, 0.8168, 0.4475, 0.8144", "emotion": "joy, surprise, neutral, neutral" }, { "review_id": "D6bIMevBcz454b5d0J2F_g", "business_id": "JXNvb6-lBFhxowZ_y7QHlA", "user_id": "_WNvBa5lvoDkG2NuH4fD8Q", "date": "2022-01-15 01:34:33", "stars": 5.0, "text": "Even though my sandwich was not right this time, I'm still gonna give the 5 stars because of the pass times and the way they handle my order being wrong. Yesterday I ordered a chicken bacon melt. When I got to work I noticed my sandwich didn't have bacon on it. I called and the manger Shaun was a doll. She was so sweet and apologized for the mishap. I had asked for it to be cut in half however she said for some reason it was cut off on their end so she didn't see that part. The restaurant is very clean and the staff is delightful. Even when working with customers the ladies manage to pick their head up for a second and greet you. No matter how busy they are they also find that time to greet you.", "aspect_word": "sandwich, chicken bacon, bacon, manger, staff", "sentiment": "neu, neu, neu, neu, neg, pos", "sentiment_score": "0.4463, 0.3604, 0.5266, 0.4230, 0.4725, 0.8395", "emotion": "neutral, neutral, surprise, sadness, joy, neutral, neutral, neutral" }, { "review_id": "sptWp0kIuZNAkabYsY9JOQ", "business_id": "DU2KrvS9kBBV-HwzE2fQrA", "user_id": "d6zIVWiJyPB6PZuAxVexwg", "date": "2019-09-01 15:48:41", "stars": 4.0, "text": "This is the Subway of pizza, except, with much better food, and much better service. I came here on a busy Sunday night. The place was crowded with people, yet I received my order fairly quickly.\n\nThe way this place works is that you choose to make a pizza however you want, and they cook it for you on a conveyor belt and box it so you can either take it home or eat it in the restaurant. They also have dessert pizzas and garlic bread as well. \n\nThe atmosphere here is very positive, which makes it an enjoyable place to visit. I will definitely be back again!", "aspect_word": "Subway, pizza, food, service, dessert, pizzas, garlic, bread, atmosphere", "sentiment": "neu, neu, pos, pos, neu, neu, pos, pos, neu, pos", "sentiment_score": "0.4056, 0.3717, 0.9028, 0.8993, 0.6770, 0.4197, 0.4153, 0.4142, 0.3829, 0.8489", "emotion": "neutral, surprise, neutral, neutral, joy, joy" }, { "review_id": "7PCu9luhQGGdbPCfGqrJmg", "business_id": "q11gTAIs1aGRXSCNXCbnRA", "user_id": "7RlmJFtraL6HqNMlHvnmsA", "date": "2018-09-25 11:05:50", "stars": 5.0, "text": "Wow, this location was just meh at my previous visits, but yesterday they really outdid themselves. I sure hope they can keep this crew, because they did a great job. Super fast and friendly to boost. Of course they went through their up-sell spiel, but told me that I don't really need this now, but maybe should consider it in the near future. \n\nSince there were no cars waiting, I asked a few questions regarding problems my car was having and they were able to give me some advice... with that I also found out that they are able to replace serpentine belts and cheaper than my mechanic. So guess who is going to have that done next visit.", "aspect_word": "crew, waiting", "sentiment": "pos, neg", "sentiment_score": "0.7145, 0.5383", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "2PQZfzAUIPdKfjOTgTThlA", "business_id": "sv3mfbZEI8frLbUbRPaQqA", "user_id": "gnWCM2FMPsrg4gfqGfjXvw", "date": "2014-06-01 20:51:36", "stars": 1.0, "text": "Horrible service, food was wrong (due to server not capable of taking an order) had to ask for everything. Servers name was Anastasia so if you get her just take a deep breath and prepare yourself for a horrible meal. Slam your face repeatedly until you cant feel anymore and maybe you wont hate it so much.", "aspect_word": "service, food, server, Servers, meal", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8839, 0.8106, 0.8449, 0.6009, 0.5783", "emotion": "fear, fear, anger, neutral" }, { "review_id": "0iw2lFrRGGF1EX2I6ZFozg", "business_id": "2d4vZMfwkGpTshKV50fQxg", "user_id": "if-xoZlfGXhmkiGheavlkA", "date": "2021-01-09 07:26:02", "stars": 5.0, "text": "As I'm reading the other reviews on here, it makes me a little concerned about their pharmacy. However, I have seen how busy their pharmacy gets. With so many people being sick, a little patience with the pharmacy staff can go a long way, as they are just humans like us, trying to do their best.\n\nAnyways, I've been in here a couple of times. Always super clean. I used their photo pickup a couple of times too and they are always super fast and friendly. I have no reason not to give them 5 stars, great job Plainfield Walgreens!", "aspect_word": "pharmacy, pharmacy staff", "sentiment": "neg, neg, neg", "sentiment_score": "0.5221, 0.4955, 0.4990", "emotion": "fear, surprise, neutral, neutral, neutral, joy, joy" }, { "review_id": "xamfU3CiKVHsRvyH-es7GQ", "business_id": "m21tZ_Fs-k5fwl5BTUULOw", "user_id": "vDACtEdgJP3mS-U0_NA0Pw", "date": "2019-07-19 16:28:34", "stars": 5.0, "text": "Ever had a good experience at a post office? I know, right? But the 2 ladies working Friday morning were kind, helpful and patient. I'm just getting into shipping larger volumes of packages and they helped me understand everything I needed, and figured out how to get my international package out the door.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral" }, { "review_id": "3ug3LZQhtdc9VU7nuq9I1Q", "business_id": "qP_lrC3RjfOuzeJGpHz8Wg", "user_id": "1U1Co0aDXVMbwUnVxewjAw", "date": "2016-04-12 00:39:44", "stars": 5.0, "text": "My coworkers haven't had too many good experiences at red robin lately. Something changed today though. We were greeted with the friendliest service ever. We had no issues with the waiter and our orders. We were served the greasiest appetizers and most perfect microwaved burgers I've ever tasted. We all had heartburn. My friend looked a little pale but I think he's okay. It was all in good fun. One suggestion I do have is that if you bring in your receipt to the doctor the restaurant should help pay a part of your medical bills! Our arteries aren't what they used to be :( I guess it's time to go", "aspect_word": "service, waiter, appetizers, microwaved, burgers", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8435, 0.6550, 0.5855, 0.6276, 0.6044", "emotion": "neutral, neutral, joy, neutral, joy, sadness, joy, neutral" }, { "review_id": "YOev6wuFmvwQ_rzxZch_rQ", "business_id": "b26afTJ7mch6DVO_wlwIqg", "user_id": "sLgekUp1uedWpnDsztvkVw", "date": "2018-08-17 21:26:13", "stars": 4.0, "text": "The location is perfect for me! I am a fan \nThe managers and staffs are so friendly and accommodating.\n\nI love the early birds special and more here!\nThe restaurant is always pack full of people who truly enjoy the food and happy customer experience here.\n\nWhen you sign up for their rewards program you will receive a free appetizer. You will also receive a free appetizer for your Birthday too!\n \nThe line dances is another one of my favorite for your celebration of your Birthday or any other special day for you.\n\nI'm a big fan of county style mashed potatoes and green beans. \nThe fresh rolls are baked to a golden brown with honey butter. The peanut are good too!\nWhat I love most that you can have a complete meal for $8.99.\n\nI can't prepare a meal at home for these price!\n\nThank you Texas Road house for making Ballwin, Missouri your new home. We are so happy you are here! You have trained your managers and staff well with excellent customer service and excellent food at a reasonable price too. I will return!\n\nGloria~", "aspect_word": "location, managers, staffs, birds, food, customer, appetizer, line, mashed potatoes, green beans, rolls, butter, peanut, meal, price, staff, service", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8147, 0.8333, 0.8632, 0.3067, 0.7901, 0.5987, 0.3422, 0.3300, 0.4164, 0.4868, 0.4721, 0.4500, 0.4665, 0.6230, 0.5284, 0.7864, 0.4231, 0.4630, 0.6091, 0.5607, 0.2929, 0.6526, 0.3432", "emotion": "joy, joy, neutral, joy, joy, neutral, joy, neutral, surprise, joy, joy" }, { "review_id": "cUF741u39yWx3BUSiT9gmQ", "business_id": "_Eu8C90eKnGj5LY3n4Z5Gg", "user_id": "ss8VEYHv_Ram2iGQ8ucxug", "date": "2015-12-06 19:05:36", "stars": 2.0, "text": "I was not expecting to have five star, first-class service at a Dunkin' Donuts in Trenton, NJ. However, I was expecting some form of basic decent human interaction from the staff here. The cashier tried to charge me twice the price for my order. She neither apologized nor acknowledged the error when it was pointed out. This kind of crap would not survive one day in New York City. Two stars instead of one because it's the only thing that you can get at this train station.", "aspect_word": "service, human, staff, cashier, price", "sentiment": "pos, pos, neg, neg, neg", "sentiment_score": "0.6902, 0.4858, 0.5193, 0.4878, 0.4224", "emotion": "surprise, anger, sadness, disgust, neutral, neutral" }, { "review_id": "LeHpjIxGNF0vjDlHo29ECA", "business_id": "Z-_juwElEmyk1QrwRw88BA", "user_id": "P0e-xczHBeRp9fiXy4CWWg", "date": "2015-09-25 23:24:11", "stars": 1.0, "text": "This place is a joke. My order is alway wrong. You have kids who joke around. Poor management. Who ever owns this store you need to get the trash out and get people that want to work not kids. I have worked in fast food before and was never aloud to eat on the line. I came many time thru the drive thru and had to wait on the staff cause they were all on a smoke break. What kinda of place are you running. Very unprofessional", "aspect_word": "management, food, staff", "sentiment": "neg, neu, neg", "sentiment_score": "0.8156, 0.5156, 0.8545", "emotion": "joy, anger, neutral, neutral, surprise, sadness" }, { "review_id": "QeW2rNbI0cvsfKfpuW6Ukw", "business_id": "jMAQupx06hHjie54wV2yNQ", "user_id": "xrDkmNTEKn9b-T9st9a93w", "date": "2010-09-03 20:55:02", "stars": 5.0, "text": "Ruth's Chris consistently puts out great steaks and the service is excellent. The Santa Barbara location lives up to my expectations. I had a special bottle of wine that i wanted to have with dinner as a surprise. I made my reservation, came to the restaurant a little early to get the bottle into their wine fridge. Upon arriving, they had the bottle brought out immediately as we were sitting down and a decanter ready to go on the table. \n\nTheir steaks are wonderful, i've been eating them for years and have yet to have a heart attack from the delicious butter that the steaks are finished with. I've had basically every cut on the menu, and my favorite from Ruth's is their full size Filet Mignon, a few shades under medium rare.", "aspect_word": "steaks, service, wine, dinner, reservation, wine fridge, bottle, table, butter, menu, Filet", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, neu, pos", "sentiment_score": "0.6948, 0.9187, 0.3563, 0.3609, 0.8889, 0.6125, 0.4681, 0.4438, 0.7009, 0.6459, 0.8077, 0.5895, 0.8637, 0.3939", "emotion": "neutral, joy, surprise, neutral, neutral, joy, neutral, neutral" }, { "review_id": "DUPGpKiteVAwZLZPJrxVJg", "business_id": "96OCV6C4CsrUR4mMOM0iqQ", "user_id": "fxeRdFmgY6tbTyidpcdFLw", "date": "2012-08-20 00:07:12", "stars": 3.0, "text": "i like BWW. Not for myself but if someone says want to to here i will say sure. \n\nthe service was good. I like the curry and asian zing flavors the best. \n\nI was surprised that the music was not blaring like it normal. it was chilly inside. the prices were way higher than usual. $10 for 12 wings with no sides. my sis and i both ended up getting sampler appetizer platters.", "aspect_word": "service, curry, flavors, music, prices, wings, appetizer platters", "sentiment": "pos, pos, pos, neg, neg, neu, neu", "sentiment_score": "0.8767, 0.7084, 0.4498, 0.6248, 0.7398, 0.5327, 0.4411", "emotion": "joy, neutral, joy, joy, surprise, surprise, neutral, neutral" }, { "review_id": "TVq0R9X87fAE08adNvgNDQ", "business_id": "jr1PQwG2r6je2WcdDJ9rNA", "user_id": "_48yKZjoH-ESOIwEOnYH1A", "date": "2021-06-20 20:46:16", "stars": 5.0, "text": "Easy pickup and ordering experience. They also had an oven that they used to keep the pizza hut while they waited for me to come and pick it up. Big Pizza Hut fan so I was glad to find one that is actually good. I don't mean to discount other peoples' experiences, but mine was very good.", "aspect_word": "pizza hut", "sentiment": "neu", "sentiment_score": "0.5272", "emotion": "neutral, neutral, joy, joy, neutral" }, { "review_id": "q8bBDQYY-1r34hvMcbg49A", "business_id": "YOZWP7qlFpHn9rodJSFWDw", "user_id": "7dBhV-vb0Yi_yf5--Hk6oA", "date": "2014-04-04 01:57:44", "stars": 1.0, "text": "The nasty rude people teenager working the drive thru needs a new job or none at all. She actually argued with me about what I ordered. I order the same drink every time for years. She thinks she knows what I want, more than I do. She actually argued about what \"I \" REALLY wanted! Hahahaha, yes, Im serious, this really happened.", "aspect_word": "people, drink", "sentiment": "neg, neu", "sentiment_score": "0.5283, 0.7860", "emotion": "anger, neutral, neutral, surprise, neutral" }, { "review_id": "WkZB4sbyQANjR2DajWFnmA", "business_id": "f2BLGGfczbEgw3qDP3xOMQ", "user_id": "bO-HiqYK8o5ZJ8ioGJx9Vw", "date": "2019-03-09 18:07:26", "stars": 1.0, "text": "This Applebee's is awful! I have family that work at Applebee's in other towns and they are good so we tried this one for my son's birthday, what a horrible\nmistake! Hostess acted like she was miserable and didn't want to be working. The silverware and dishes were filthy. The bourbon street chicken tasted freezer burnt and was dry and the potatoes were served after everything else came out instead of on the plate like they were forgotten. Chicken Parmesan was over cooked and dry as a bone. Pasta undercooked. The whole plate just looked like it had been sitting out for hours, cold and dry. I could go on but I'll just say huge waste of money and disappointing birthday dinner.", "aspect_word": "mistake, Hostess, silverware, dishes, bourbon, chicken, potatoes, plate, Chicken Parmesan, Pasta, dinner", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.5857, 0.4414, 0.8320, 0.7430, 0.5949, 0.7875, 0.5422, 0.4642, 0.6200, 0.4292, 0.5644, 0.6299, 0.6482, 0.4947", "emotion": "disgust, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "iJJn-3k15O7AdeIYYIqS-Q", "business_id": "96xaSiiL2G9owvfiR3pleA", "user_id": "fEtWwhNKSoTqIWTSEwGIvg", "date": "2018-06-23 12:05:57", "stars": 3.0, "text": "I went to this location yesterday to pick up a late lunch and the service stinks. The staff was talkin really nice he's flipping their hair and was very impatient when we was trying to order the first time I ever been to a Panda Express was at the Aruba Airport the people there was very friendly and then the people in Philly. Only one that's working was the guy that was stir-frying for food. And another young man came up to finish off with a young lady started and thinking of my husband please sitting on the side. As if she was up she too the young man that she's one of the ten minute break why I don't know in the store wasn't even crowded they should have been filling up the the food tray and clean it up the restaurant. I absolutely love the food they just need to be better service we need a little bit more training and I didn't even know that they had a drive-thru but it's best to go in because the way they was at the end of the store I would not want to drive through I don't know what is going inside my planner. But I will definitely be back and definitely watch the staff when they prepare my food.", "aspect_word": "lunch, service, staff, guy, food, food tray", "sentiment": "neu, pos, pos, neg, neu, neu, pos, pos, neg, neu", "sentiment_score": "0.8489, 0.4749, 0.7176, 0.4664, 0.6618, 0.4907, 0.4194, 0.4862, 0.4318, 0.7841", "emotion": "disgust, neutral, disgust, surprise, neutral, neutral, neutral" }, { "review_id": "uq7bTd_TpXPcjRXP7l1c1w", "business_id": "nXJ1dAI-UGbXfeaI_b1abA", "user_id": "szfzhPxMqGKmzdmH-gfQsA", "date": "2016-07-08 15:56:46", "stars": 1.0, "text": "I would skip this location. The latte that I ordered was horrible. Way too much cream, and syrup! I brought it back and the manager made a snarky comment, and failed to rectify the situation. The breakfast sandwich was also lackluster at best. Do yourself a favor and get some quality coffee elsewhere!", "aspect_word": "latte, cream, syrup, manager, breakfast sandwich, coffee", "sentiment": "neg, neg, neg, neg, neg, pos", "sentiment_score": "0.6273, 0.8146, 0.7693, 0.9278, 0.6487, 0.6579", "emotion": "neutral, disgust, neutral" }, { "review_id": "8CNIUzqgkLJoKG3CtP1-lw", "business_id": "gylSP8jwNf9EQL6Qi3-dNw", "user_id": "akih7qRzoyBpv_YMTQjL0A", "date": "2020-12-25 04:58:38", "stars": 1.0, "text": "Just had to update that customer service is absolutely POOR. The lady who waited on us at the drive-thru literally walked away from the window with my card in the machine. A solid 4-5 minutes passed before she returned. By then, the machine was beeping (because it was time to remove the card) and another worker came and handed my card back. Pull up to the second window, the young man seemed out of it and odd. \n\nWon't return.", "aspect_word": "customer, service, lady, machine, worker, man", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6322, 0.4839, 0.4894, 0.4219, 0.5343, 0.6856", "emotion": "neutral, neutral, disgust, sadness, neutral" }, { "review_id": "CunFe3bNW_Df_dDdlMiHaw", "business_id": "IqyHN1g7PO179qtqDf01tw", "user_id": "kmj9H1rVfjWv719AodLiEw", "date": "2012-08-20 15:44:15", "stars": 1.0, "text": "This place is truly awful. I had to deposit a check and the system was down so I waited a very long time. Fine, things like that happen. But I was there for almost an hour so I got to watch the employees interact with customers. Unbelievably unprofessional behavior. The gentleman helping me was fine, but the other women working just kept leaving and going into the back of the store - while customers were waiting. At one point I heard them arguing about money in the back! They also had a customer on speakerphone talking with him about his mailbox (including the contents). I am letting USAA know and I will also be contacting UPS directly.", "aspect_word": "place, system, employees", "sentiment": "neg, neg, neg", "sentiment_score": "0.4949, 0.5755, 0.7793", "emotion": "disgust, neutral, disgust, disgust, neutral, neutral" }, { "review_id": "36c0jhywS9_QYFzhCR61pQ", "business_id": "NUzUOzkNS1mTJavkVVcdVg", "user_id": "U2PuGiwfJKShO0c2Vw4REQ", "date": "2017-04-20 16:46:21", "stars": 2.0, "text": "I'm not a food snob and readily admit to enjoying Maccas on occasion. But, it seems, of late, the iconic burger joint is getting less and less enjoyable.\n\nWhere once there were fresh faced kids, filled with glowing good health and optimism, serving the ubiquitous Big Mac, there are now sad looking, out-of-shape, ageing pessimists flogging a poorer quality of fare.\n\nI ordered fries, soda, a double quarter pounder and an apple pie. The fries were barely warm, as was the apple pie, and the burger seemed oilier than usual. I truly wish McDonalds would revitalize its attitude toward business. Happy kids trump aged has-beens any day when it comes to appealing to the hungry masses. Cleanliness is never out of fashion and a fresh food, rather than rancid oil, aroma does wonders for one's appetite.\n\nI will continue to patronize McDonalds on occasion, but my loyalty is being sorely tested by the general very poor quality of the marque is my local area.\n\nIt's tragic and Mr Mac needs to extract his digit and get the chain back on track. I want to say the whole experience here is... um...shitty. But saying something is shitty, is somewhat... er...shitty. So ....what the hell, it's SHITTY...with a capital 'F'.\n\nSo there!", "aspect_word": "food, burger, health, serving, quality, fare, fries, soda, pie, apple, oil, aroma, marque, Mac", "sentiment": "neu, neg, pos, neg, neg, neg, neg, neu, neu, neg, neg, neu, neg, pos, neg, pos, neg, neu, neg", "sentiment_score": "0.3350, 0.2820, 0.4916, 0.3307, 0.5130, 0.4985, 0.4239, 0.4579, 0.3339, 0.7249, 0.3304, 0.3451, 0.6036, 0.6222, 0.5132, 0.3754, 0.5881, 0.2709, 0.3389", "emotion": "joy, neutral, sadness, neutral, disgust, sadness, joy, neutral, sadness, sadness, joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "Ex8I9jds8bnSOtwCsOUVLw", "business_id": "tMzJ15VLjqIuitCXs6_bsw", "user_id": "tp8wzuxL1RrSwniJkRUJ8A", "date": "2016-02-03 17:53:12", "stars": 1.0, "text": "This is the worst location I've been to yet. There are five staff members working at snail pace... Walking around confused.... People are leaving without puttingv orders in... No one said hello when I walked in, no one even noticed when customers left the store. My order is completely wrong... Still standing here trying to correct it. They continue to bring me wrong items.... Wrong coffee order... Extra coffee now, still wrong flavour..i asked for 50 munchkins, I guess this is really challenging and and unusual order for a Dunkin donuts.. Took me actually having to say \" five zero\"..No one saying sorry... Spent $50 and 30 min trying to get this right..No one trying to fix it. The staff is apparently mute. All of them. This place needs some help... More people just came in and no one is taking their order..grrr\n\nI hope a manager reads this and corrects the issues.", "aspect_word": "location, staff, coffee, flavour, munchkins, Dunkin, donuts, manager", "sentiment": "neg, neg, neg, neg, neg, neu, neu, neu, neg, neg", "sentiment_score": "0.6361, 0.8978, 0.3831, 0.3775, 0.5533, 0.2718, 0.5127, 0.3639, 0.8847, 0.6784", "emotion": "disgust, neutral, neutral, neutral, fear, neutral, neutral, neutral, anger, neutral, neutral, neutral, anger, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "PZgO3wUS7-WOiVSh3vMKeQ", "business_id": "jHvCRFfAr_VBCtmLIDFQxA", "user_id": "Vl4n7wTcJWmZgGMJ2ShL8A", "date": "2015-07-26 15:32:22", "stars": 5.0, "text": "I've been coming to European Wax Center in Downtown Tampa for almost 6 months now, and my experience always gets better!!!\n\nThe staff is so friendly and knowledgable, which only adds the the great service.\n\nThey also have great package deals, I have the 1 year Brazilian and full leg wax package and it so convenient to be able to just walk in and not have to worry about payment at the end because it's already taken care of.\n\nIf you're looking for a waxing salon, I highly recommend European wax center in downtown Tampa!!!", "aspect_word": "staff, service, package", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8623, 0.8706, 0.6237, 0.3994", "emotion": "joy, neutral, neutral" }, { "review_id": "ixY49tbwiVInWN-0paPPrQ", "business_id": "6ewV-e7-39oqYUq3yZuIyw", "user_id": "BmVwbsL8l0imz4slonyMaA", "date": "2021-09-18 23:47:32", "stars": 5.0, "text": "Huevos Rancheros for the win! Ageiably one of my fave meals when I come to Sabrina's! My eyes were bigger than my stomach so I played it smart and split french toast with my homie. The wait was only 15 minutes since they are only doing walk-ins. \n\nThe wait staff is so cool, too! Very light humored and gave me a heads up they were out of salted caramel iced coffee which is my fave thing ever. \n\nHopefully I find someone to come with me next time to eat some more stuffed challah french toast lol", "aspect_word": "meals, french, toast, wait, wait staff, salted caramel iced coffee, challah french toast", "sentiment": "pos, pos, neu, neg, pos, neu, neu", "sentiment_score": "0.6480, 0.3953, 0.3602, 0.5483, 0.5948, 0.3754, 0.3629", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "IxlzaxepXmD3hV63iO7ovg", "business_id": "CoDPytt_FfX8wY5Y3G6cpg", "user_id": "4olPUfMrNCK3rmaJasGH6A", "date": "2012-02-03 16:44:33", "stars": 5.0, "text": "I'm gonna lay down three facts for you guys before I write this review.\n\n1) My grandpa is really, really old, over 90 years\n2) My dad has been in/out of the hospital, fighting some stuff, recently\n3) You have to impress me pretty hard as a fast food chain to get above/below three stars\n\nThis Taco Bell has been the one I've gone to since it opened. It is right down the street from my parent's house, and has always been convenient. My experiences have mostly been average to above average.\n\nHowever, my old grandpa recently went into this fine establishment to get burritos for my frail father after he returned from the hospital. The workers at this Taco Bell helped him through his ordering process patiently, gave him advice on what to get, and offered to help him out to his car with his food. They did everything they could, to make sure my grandpa could bring my dad the burrito that he was looking forward to having.\n\nThis type of service, especially at a time like this, really ingratiated me to this location. The burritos seemed like they were made with extra care, and the patience they showed was really amazing. Fast food is fast food, but it is the way that that food is delivered and presented that separates certain locations from others.\n\np.s. I am not trolling. This is a true story!", "aspect_word": "food, Taco, burritos, workers, burrito, service", "sentiment": "pos, pos, neu, pos, neu, neu, pos, pos, pos, pos, neu", "sentiment_score": "0.6631, 0.3763, 0.4301, 0.4714, 0.7329, 0.4094, 0.5012, 0.3341, 0.7077, 0.6424, 0.3777", "emotion": "neutral, surprise, sadness, neutral, neutral, joy, surprise, neutral, neutral, neutral, surprise" }, { "review_id": "VyT4fck1ul9DZbaLiABFvQ", "business_id": "GH3xxoX-NsHk6TYhgZGD5g", "user_id": "GZwAq5csZkfcfFwGauhwEw", "date": "2017-09-12 18:24:13", "stars": 5.0, "text": "I was pleasantly surprised when walking into this location today! I flew up here after being chased away from hurricane Irma in Florida. So I am visiting family and going to local Planet Fitness locations. After visiting locations in 4 different states, I think I can confidently say this is one of the largest gyms of the bunch - regarding actual real estate. Lots and lots of cardio equipment and all the weights/machines are super clean and were periodically cleaned by staff. The staff all were super nice and..... honestly, this is one of my favorite locations of all I have visited! I went in early afternoon (when most people are working) so I was close to the only one in the gym. So I cant review the actual energy of the place. A good gym needs good positive energy. But from everything I saw and experienced, it does have it, and wonderful locker rooms and amenities, and if I lived in the area -- I would be proud to call it my home gym. 5 stars!", "aspect_word": "machines, staff, locker rooms, amenities", "sentiment": "neu, pos, pos, pos, pos", "sentiment_score": "0.2325, 0.7115, 0.7842, 0.4444, 0.4897", "emotion": "surprise, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, joy" }, { "review_id": "q9yXfCG7eQFYE7xdbkSC6w", "business_id": "PdJzka1X1_jc1t_Ke2lFFA", "user_id": "XCChKKirYGc1k-sjst3J_A", "date": "2019-10-07 01:46:18", "stars": 1.0, "text": "Went to Wendy's with a friend. We waited an obscene amount of time for our food. Got dropped off my hotel with my family and went to eat our meals. Both my kids burgers did not have a patty on the bun. I called the wrong location and they said they would have it delivered immediately with free frosty for all of us. Then they realized I was at the wrong location. So I called the right one and the lady was unapologetic and said if we came back she'd replace the burgers today or tomorrow. I said look I don't have a car. She said well that's too bad. \nWORST WENDYS IVE EVER BEEN TO.", "aspect_word": "food, meals, burgers, location, lady", "sentiment": "neu, neu, neu, neg, neg, neu", "sentiment_score": "0.7632, 0.8893, 0.4439, 0.3766, 0.8220, 0.6783", "emotion": "disgust, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "ONLZ5TR2ZkTZN1fQ20ODDQ", "business_id": "K2Cs5vslGG3Jykg_IJMFmQ", "user_id": "6HEiMUvVgSmuXVWRPcpdeg", "date": "2010-03-02 22:11:17", "stars": 3.0, "text": "The Universe's great joke on me is that, despite my intense loathing for big box stores, I spend much of my time and money in the home improvement big boxes. Well, such is the state of things today.\n\nSo, I was quite pleased to discover the Home Depot in Overland. It is conveniently located just off 170 at Page and it is a bit hidden from Page. I don't know if it is the hidden location or what, but this is much better than the other Home Depots that I used to use (eh on Kingshighway and blech on Hanley). Anytime I've been there have not been the huge crowds of Hanley. Even better, there are tons of people working here and they are very friendly and helpful. What a pleasant surprise!", "aspect_word": "crowds", "sentiment": "neg", "sentiment_score": "0.4339", "emotion": "joy, neutral, joy, neutral, neutral, surprise, joy, joy" }, { "review_id": "FFmhSQwwhUCQ-XgheaxYrw", "business_id": "rSV7D00UpdZyQ4CXu5OWBg", "user_id": "GaacaTNh_rOgJO3zbfqPkw", "date": "2009-12-01 18:56:05", "stars": 3.0, "text": "Yeah it's a chain... So what. Yeah, its fastfood.... And? Chic-Fil-A is just plain good. I'm almost positive they add a secret chemical that makes you crave it... MSG? don't care. I'll come here once a month tops, but in the days leading up to that once a month experience I'll be fantasizing about the glorious waffle cut fries and the fried to perfection chicken patty. Its good. \n\nToday they were especially nice. Duders came out swinging with free nugget samples then free sanitizing wipes to all the people eating at Chic-Fil-A in the food court.", "aspect_word": "fastfood, waffle cut fries, fried, chicken patty, nugget, food", "sentiment": "pos, pos, pos, pos, neu, neu", "sentiment_score": "0.7111, 0.5159, 0.4627, 0.3938, 0.2302, 0.6955", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, joy, joy, joy, neutral, neutral" }, { "review_id": "8K0bhxa_eS5Wtopo6B_alA", "business_id": "rihNdO3UwfK9XljS0RlT3w", "user_id": "XD_SGGnLRR-NmdI_jjobZg", "date": "2019-10-30 17:25:27", "stars": 4.0, "text": "Came here because I was in the area heading to the Reading Terminal Market (see my review!) and I had been watching the construction going on for a long time. I have to say they did a rather decent job of putting together this supermarket which has only been open maybe a week or so. I hope they keep it as nice as it is now.\n\nThere is just about everything you could ask for in a compact space which seems more spacious once you enter. They have all the regular sections of any full-service supermarket like dairy, produce, meats, fruits, and the like. They must have a small kitchen because they were giving out free samples of \"fake\" chicken Chicken Tikka Masala which was quite good and also free samples of Halloween gummies, which I did not take.\n\nThe store had a whole wall of packaged and prepared soups and salads like pasta salad. I ended up purchasing some of the soups (pictured below) and had some of the Chicken Soup for lunch today. Not bad at all.\n\nAll staff interactions were pleasant and accommodating. Quick, too.\n\nI'm taking one star because the store did not have non-grocery products like Tupperware or utensils. No drugs or paper here, either, that I didn't see. Maybe the TJ philosophy is not to have these products? Anyway, I like this place.", "aspect_word": "space, service, meats, kitchen, chicken, Chicken, Tikka, Tikka Masala, gummies, soups, salads, pasta salad, Chicken Soup, lunch, staff, grocery, Tupperware, utensils, products", "sentiment": "pos, pos, neu, neu, pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neg, neg, neu", "sentiment_score": "0.2856, 0.2822, 0.4526, 0.3274, 0.3570, 0.2748, 0.3434, 0.3455, 0.3689, 0.3675, 0.5355, 0.4839, 0.4245, 0.4381, 0.7850, 0.4158, 0.3064, 0.2942, 0.2645, 0.3593", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, disgust, joy, neutral, neutral, joy, neutral" }, { "review_id": "ZKxlal4AhnUnFfV2M9qYLA", "business_id": "cmdRgN41FdHv5o4426qTWw", "user_id": "UrQw8IyTOAAlokN-SMK3_Q", "date": "2021-03-05 02:04:50", "stars": 5.0, "text": "For what it is, it's a clean and regular large restaurant with fresh seafood and plates are at an affordable price point. The daily specials are an especially good deal. Complimentary herbed-cheese biscuits were good!\n\nThe Caesar salad leaves were thickly coated with a cold and delightful dressing.\n\nI enjoy having a couple of side choices for your plate.\n\nI also liked that there wasn't any peculiar \"fishy\" odors. \n\nIt may not be fine dining and the lobsters are not humangous, but the price point, taste and it's offerings are appropriate for this family style restaurant.", "aspect_word": "seafood, plates, price, specials, herbed-cheese biscuits, Caesar salad leaves, dressing, plate, fishy, odors, dining, lobsters, offerings", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu, neg, neg, pos, neg, neg, pos", "sentiment_score": "0.8357, 0.7663, 0.6843, 0.5536, 0.4970, 0.5361, 0.7034, 0.5159, 0.7024, 0.4670, 0.2892, 0.4190, 0.3657, 0.4677", "emotion": "neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "ay2HIFebBo24st7p_4MnxA", "business_id": "s_TJ6pJBFxAafQJtO33z7w", "user_id": "N8b57KaojcMZzYZX3Ep0UQ", "date": "2016-12-27 21:21:16", "stars": 1.0, "text": "I have only ordered delivery from this establishment, and I've double checked on the Domino's website that this is indeed the location that delivers to me.\n\nI have done this to make absolutely sure that this criticism is directed towards the correct store. This specific Domino's has some of the worst pizza I have ever had the distinct displeasure of tasting. The thin crust pizza has the texture of slightly malleable plastic, and every pizza I've ordered has been extremely dried out. \n\nI've ordered multiple times from this establishment, because when I was at college I had the misfortune of being serviced by a Domino's that was wildly inconsistent. The location here does not lack consistency; in fact, it appears to churn out the most consistently terrible pizzas I have ever witnessed in my life.\n\nAs commented on by an earlier reviewer, the real tragedy here is that the extremely amiable, likable, and courteous delivery people have to bring these shameful creations to paying customers. I wish the delivery people the very best, despite the fact that the quality of food produced by this store clearly shows that the inside of the store cannot be bothered with the basic decency of quality control.\n\nThe message clearly communicated to the customer is that someone either doesn't care, is incompetent, or both. I sincerely hope things change so that people spending ~$16 to have a relaxed night of pizza with friends/family will no longer be perpetually disappointed.", "aspect_word": "delivery, pizza, crust, texture, plastic, location, pizzas, quality, food, customer, family", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, pos, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.4263, 0.7477, 0.5734, 0.3422, 0.5831, 0.4894, 0.5637, 0.4644, 0.7150, 0.3761, 0.3305, 0.2901, 0.4993, 0.3665, 0.5515, 0.4085, 0.5799, 0.4607", "emotion": "neutral, neutral, disgust, disgust, disgust, sadness, neutral" }, { "review_id": "5MTf1LvJRtPXVOCI8txFSA", "business_id": "66_WG_4S4tqInf2Oo4MBaw", "user_id": "6hzirTlB4ocFhkyLXVaM5Q", "date": "2020-08-11 15:24:02", "stars": 1.0, "text": "From my understanding, this is where the Panera Bread Headquarters are located. I haven't been to this location myself, but would like to talk about my virtual experience. \n\nI had an awful experience at a Panera yesterday. It took them almost an hour to get my food together so I didn't bother to call the store because it was clear they wanted nothing to do with me and they were closing soon anyways. \n\nI understand times are tough with Covid, however, I feel that Panera really can't provide a real excuse when almost everything on their menu comes in bags and for most of the time is frozen. Plus, why should I spend over $50 there for my family to be told we are out of various items once you get there. So I took it upon myself to call their headquarters number. \n\nI called on my cell phone first, which was smooth, but once I sat on hold for 49 minutes I decided to stay on the line and call again using my house phone. I waited over two hours to speak to someone and nothing. It is so sad to see how little they care.", "aspect_word": "food, menu", "sentiment": "neu, neu", "sentiment_score": "0.7864, 0.8157", "emotion": "neutral, joy, fear, sadness, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "PH6WnUHioJ5T8mbRvExqkg", "business_id": "fGa6oaUxdxqs0JPnwUxn6Q", "user_id": "wfi0T-xq_P5sKQvwQitlYg", "date": "2015-05-23 16:12:36", "stars": 4.0, "text": "This is one of my favourite places to meet friends or colleagues for a coffee/tea when the weather is nice. The outdoor patio is great with lots of tables and chairs that aren't crammed close together that you can hear every conversation around you. It's in a great are too.\n\nIf weather doesn't permit to sit outside, there isn't a lot of seating inside and it can get cramped. Some of the table and chairs are close together and most are for tables of 2. It also can get busy during coffee break time and I have been where the line up is to the door. The waiting area for drinks can get crowded too.\n\nWill keep coming back when the weather is nice to enjoy the patio!", "aspect_word": "coffee, tea, weather, outdoor patio, tables, chairs, seating, table, waiting area, drinks, patio", "sentiment": "neu, neu, pos, pos, pos, neu, neg, neu, neu, neu, neu, neg, neu, pos", "sentiment_score": "0.6470, 0.4971, 0.4789, 0.5541, 0.3771, 0.3509, 0.5062, 0.4385, 0.3523, 0.5857, 0.6334, 0.3901, 0.8418, 0.5629", "emotion": "joy, joy, joy, neutral, neutral, fear, joy" }, { "review_id": "kkFzQtad_9hUUpQ964Rdrg", "business_id": "2ct1rNKt7iv3PpEn9QR17A", "user_id": "hSjX6zEDG3fPPwAoUiUWLA", "date": "2022-01-01 06:39:57", "stars": 5.0, "text": "Really, really rich and unique ice cream here in the Factory building at Franklin, which is like a mini version of NYC's Chelsea Market. Their Texas sheet cake flavor is insane! Will definitely get this every time and can't believe it's made with coconut milk instead. The pistachio and vanilla and super dark chocolate also got raves, while the also dairy-free banana cream pudding was too icy and coconut-y for me. Even their fresh waffle cones that come with a cup of ice cream are thick and doughy and delicious. Can't wait to try more flavors. \n\n5 stars!!!!", "aspect_word": "ice cream, sheet, cake flavor, milk, pistachio, chocolate, cream pudding, waffle cones, flavors", "sentiment": "pos, neu, pos, neu, pos, neu, neu, pos, neu, neu, pos", "sentiment_score": "0.8096, 0.3110, 0.3359, 0.4670, 0.2492, 0.3407, 0.3541, 0.4590, 0.3921, 0.3698, 0.7744", "emotion": "surprise, neutral, neutral, joy" }, { "review_id": "FUtwcDayWZosiSOPnETwYA", "business_id": "2Z_ieKzYIIxt6iB3lgPnJQ", "user_id": "7fXkM-tJKJQ-DPW9mCar9A", "date": "2015-01-07 04:47:09", "stars": 1.0, "text": "THIS LOCATION IS THE WORST! I would not recommend going to this KFC. I usually don't write reviews but this place was so bad I had to write a review! Tonight they forgot half of my order! and when I finally got a hold of them after an hour! they claimed I was lying and when they sent the rest of my order they sent it to the wrong house and claimed I got it. The driver also went home and I didn't get the rest of my food. The time before we got drive through and they gave us the wrong food! The employees are disrespectful and always yell at their customers. The supervisor yelled at me telling me he sent it before speaking to the driver. The driver then told them after and hour and a half that he didn't give it to the right address. I would not order from this location. They don't know what they are doing.", "aspect_word": "LOCATION, driver, food, employees, supervisor", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.5306, 0.8246, 0.5781, 0.5664, 0.8902, 0.8419, 0.6250, 0.7991", "emotion": "disgust, surprise, sadness, anger, anger, neutral, surprise, neutral" }, { "review_id": "56fYKBPlM2hlKv_OGvW9NQ", "business_id": "t5qfe9lOZiMyvHfAqwnAlw", "user_id": "D43OWyfzIQjL8feJpYh2SQ", "date": "2019-04-15 20:59:07", "stars": 5.0, "text": "Jennifer was awesome! Excellent service, located downtown so great people watching by the window booth we sat at & it's attached to the mall. \n\nOrdered my fav Spicy Tuna Roll, Clam Chowder, extra bread & butter & instead of the BBQ Chicken Pizza, we asked if they could make a Buffalo Chicken Pizza, which they should add to the menu because it was the best EVER! \n\nOur cup of Clam Chowder never came out so Jennifer went & got it, then the bread didn't come out til the chowder was done, but she saw that & brought a bowl of chowder out & didn't charge us. Fantastic service being aware & looking out like she did. No complaints.", "aspect_word": "service, Tuna Roll, Chowder, BBQ Chicken Pizza, Buffalo Chicken Pizza, menu, Clam Chowder, bread, chowder, bowl", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8599, 0.3777, 0.4629, 0.4940, 0.4593, 0.8300, 0.4563, 0.3220, 0.4099, 0.5613, 0.4630, 0.7926", "emotion": "joy, joy, sadness, neutral" }, { "review_id": "Om9Cf2hARFWAvGTVx0FjIQ", "business_id": "VTOeRnkozjB4wLJhWhS3BA", "user_id": "uaSBlfF-1GS1FehIpaxW1Q", "date": "2013-05-11 02:31:44", "stars": 2.0, "text": "I live right down the street from this one so I've ate here several times. Out of 6 different times I think they manage to get the order correct maybe once. If you're going to use the drive thru I suggest you check your bags to make sure they got it all before driving off.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "WFJvJV5CzLh7OrVOorg8Ag", "business_id": "--N9yp3ZWqQIm7DqKRvorg", "user_id": "Rt6xBH0Fa1EG3QLKfaNfzQ", "date": "2011-10-10 21:47:02", "stars": 5.0, "text": "Tried several local tire places for various services and didn't find any I wanted to return to. A neighbor recommended this Firestone location. Very pleased. They patched a tire for a reasonable price without trying to sell me a new one...or anything else additional. And this is not nothing, since as a middle-age woman, I always feel like a sitting duck at these places. When I returned because the \"low tire pressure\" light came on, they measured and filled all four of my tires immediately, with no wait and no charge. (The light went out.)", "aspect_word": "price, wait", "sentiment": "pos, neg", "sentiment_score": "0.4498, 0.4998", "emotion": "sadness, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ECdh0vgklzqaK4_vUWTRwA", "business_id": "ZO5_G2k7DECPz2z2pMR_yA", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2012-01-05 00:02:54", "stars": 5.0, "text": "OK, the son's car didn't get completed as anticipated, so just after returning one Enterprise rental in Manchester, we find ourselves in Fenton to pick up the not-finished car and needing another rental.\n\nThe bodyshop ante'ed up to pay for this rental . . . which they did BEFORE they knew I'd already returned the first rental. Nice touch.\n\nSo, we're trying to figure out how to get the rental to the bodyshop, and the guy's on the phone ordering the rental to be delivered!!\n\nBefore too long up drove Rebecca with an Enterprise rental. She came into the bodyshop with the appropriate paperwork, and I was off on my way in a 2012 Dodge minivan.\n\nUpon return today, instructions were leave the car at the bodyshop. We'll pick it up!\n\nWin!!", "aspect_word": "guy", "sentiment": "neg", "sentiment_score": "0.3952", "emotion": "fear, fear, neutral, surprise, neutral, neutral" }, { "review_id": "RI0oRylurli_TGFj7-5bTQ", "business_id": "nKUbUM5cxZUPRq3ZXN9gXw", "user_id": "60nIq_NZLL13oSgnNK5Ipg", "date": "2017-05-16 22:30:41", "stars": 1.0, "text": "I live less than two miles away but their system said I'm out of range for delivery. They plan to revamp their software as they've had lots of complaints... but that doesn't help me right now. \n\nI guess I'm happy as their pizza isn't that good anyway, but my little kids don't know what good pizza is just yet and they'll be disappointed.", "aspect_word": "system, delivery, software, pizza", "sentiment": "neg, neu, neg, neg, pos", "sentiment_score": "0.4856, 0.4726, 0.5783, 0.5840, 0.4069", "emotion": "neutral, neutral, neutral, sadness, joy, neutral" }, { "review_id": "h85aT-cXLUmtdsZmkYndPw", "business_id": "NUGu31Ou05hGdZ1YPhVdNA", "user_id": "tP72RRM5gflnC4hB_Kz1Mw", "date": "2017-02-11 16:00:23", "stars": 5.0, "text": "The shelves are always stocked at this target and I have found the employees to be very helpful. It's not the closest target to my house but I frequent it because I know I'll always find what I need! \nI also love how smooth the carts roll - I could stroll around for a dangerously long time!", "aspect_word": "shelves, employees, carts", "sentiment": "pos, pos, pos", "sentiment_score": "0.6908, 0.8478, 0.5582", "emotion": "neutral" }, { "review_id": "yXAML6rKFdwkuo1ol83QWQ", "business_id": "fIyOuyJKeUlYgOUiG_8jfg", "user_id": "vh8fF-yb0CpVPGwj3qsGqA", "date": "2019-02-10 03:17:01", "stars": 1.0, "text": "4th time I stopped on my way home from work a little after 9pm and they did not have chicken breasts and refuse to cook more. They always only have dark meat or dried up strips. If they don't close for more than an hour I don't see why they can not cook more.", "aspect_word": "chicken breasts, meat", "sentiment": "neg, neg", "sentiment_score": "0.5287, 0.4746", "emotion": "neutral, surprise, neutral" }, { "review_id": "YTo6uDHIPKMeU2JKkxegAA", "business_id": "4Ov_guQ00bjKEviGGVAv_w", "user_id": "JI6T6niNLWzks55uON1QDg", "date": "2015-10-02 13:21:25", "stars": 4.0, "text": "Their burgers really are tasty. I would rate it as the best fast food establishments in the food court. I try not to eat fast food often, maybe once a month, but if I do and there's a 5 guy's close, I'm there. \n\nThis location is nice, because it's in a mall. Perfect for people-watching. After walking around and visiting my favorite stores, this is a good place to take a break and have a burger. This is no gourmet burger, but for fast food, it's really good!\n\nThe fries are delicious, too! They are cut with a medium thickness, fried in peanut oil, and always fresh. I like how they drop a few extra fries in the bag. It's like the bonus fry, only there's 15 of them! \n\nThe price is more than you'll pay at most other fast food restaurants, but in my opinion, the food is better also. They've opened over 1000 locations to date, so they're doing something(s) right! \n\nI've got to hand it to 5 Guy's. What started out as a small Mom & Pop in the mid 80's is now a respectable empire, that still produces a quality product at an affordable price. Also, they don't have freezers at any of their locations, so you can be sure your food is always fresh.", "aspect_word": "burgers, food, location, burger, fries, oil, price, product, freezers", "sentiment": "pos, pos, neu, neu, pos, pos, pos, pos, pos, neu, neu, neg, neu, pos, pos, pos, neg, pos", "sentiment_score": "0.9247, 0.5773, 0.5389, 0.3484, 0.5875, 0.4740, 0.4528, 0.7032, 0.8520, 0.4143, 0.4632, 0.3738, 0.3284, 0.4984, 0.7660, 0.5497, 0.2789, 0.6557", "emotion": "joy, neutral, joy, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "JdlQzjO5KIWs_jkrds5wpw", "business_id": "sygVxYFPJGqOV3QLZKKkxg", "user_id": "cjLp1QarHZb_SCf6xJmIWQ", "date": "2015-07-28 08:10:25", "stars": 4.0, "text": "I go to this subway often. I get a foot long sub (with a coupon for 6 dollars) and load it up with veggies baby! Usually roast beef with guacamole , and all the veggies, and EXTRA jalapenos.....SO good. The Jalapeno cheese bread is yummy..Swiss cheese....toasted. MMMMMM. The staff in there bust there butts, and I love the fact they know me. Customer service is excellent...", "aspect_word": "sub, veggies, roast, beef, guacamole, jalapenos, Jalapeno cheese bread, Swiss cheese, staff, Customer, service", "sentiment": "neu, neu, pos, neu, neu, neu, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4053, 0.4992, 0.3371, 0.4457, 0.4738, 0.4134, 0.3684, 0.4362, 0.4779, 0.4215, 0.6771, 0.7556, 0.5773", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, joy, neutral, neutral, neutral" }, { "review_id": "wRbpSqvWJOLsL-bnZOQvmA", "business_id": "TWc-JsAnv8fssj3nJz_oRw", "user_id": "BBXCBgJu7cIHUnQ5Mgxnow", "date": "2019-01-13 17:50:05", "stars": 1.0, "text": "I ordered 2 bacon egg and cheese croissant sandwiches in the drive thru. The man at the drive thru instructed me to pull up by the two trees and bush to wait for the food to be brought out. I was in a hurry to pick up my kids but I waited. I texted my husband at 10:09 to let him know I had to wait. At 10:19 I was still waiting, so I pulled up and went inside. I informed the woman at the register what happened and she let the people in the back know what I was waiting for. The sandwiches had never been made at this point. At 10:28, I was inside still waiting when I was informed the sandwiches STILL hadn't been made. I said I had to leave and I wanted a refund. At this point a refund was made a hassle, so I left and went back through the drive through to get it. Not once was I apologized to, or offered for things to be made right. I left at 10:36 with no sandwiches, and 30 minutes wasted. I frequented this Dunkin' almost every day, now I won't return.", "aspect_word": "bacon egg, cheese croissant sandwiches, man, food, sandwiches, Dunkin", "sentiment": "neu, neu, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.6253, 0.4774, 0.5231, 0.7877, 0.6462, 0.6237, 0.6119, 0.3356", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, sadness, sadness, sadness, neutral" }, { "review_id": "Sq4cvARMAYDHWm9HixNQTg", "business_id": "llscutPmO-mUdNce1CJmDw", "user_id": "8_VvQeWWiI2VgzNfpQ8RAA", "date": "2015-04-27 04:20:39", "stars": 2.0, "text": "Wendy's is my go to fast food place. I frequent the one on Hillsborough and 15th as it's close to my job and sometimes I need something super quick. I like their fries and their deluxe cheeseburger (hold the cheese) and their nuggets. I have never gone to the one on Gandy before until this past Friday night...although it's the one closest to my house.\n\nI was heading home late and figured hmmm why not try it. I was extremely disappointed. The fries were hard and stale. The person that took my order through the intercom did not seem to understand what I was saying...I eventually just ordered the nuggets. They were hard and basically tasteless. The workers seemed to be joking around with each other as I waited for my order and discussing personal matters loudly and as they took our payment. Hey nothing wrong with having a little fun at work specially when it's almost closing time...but at least maintain some professionalism for the 5 minutes a customer is at the window. I'm not trying to compare the food and the service to upper scale burger places...I'm simply comparing it to other Wendys and the service and food just weren't up to par. I will not be returning to this particular location.", "aspect_word": "food, fries, cheeseburger, cheese, person, workers, service, burger", "sentiment": "neu, pos, pos, neu, neu, neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.3428, 0.3582, 0.2823, 0.3696, 0.3789, 0.8577, 0.5621, 0.8485, 0.4578, 0.7423, 0.3997, 0.8257, 0.7187", "emotion": "neutral, joy, neutral, neutral, sadness, disgust, neutral, neutral, neutral, disgust, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "RzLuPpSFWsd8m5JIEhI7jA", "business_id": "h3WFtU8bprxlp1YG5oK7Gw", "user_id": "uweSiVXeDAibh-I7xOZwEg", "date": "2014-05-14 00:01:21", "stars": 5.0, "text": "This is my neighborhood pharmacy and besides the amazing coupons offers and easy in and out experience, the thing that keeps me happy to come back is the staff. The manager is SO FLIPPIN NICE its kind of nuts. She always asks how your day is going and if there's some kind of special sale that you may have missed she will mention it as you are checking out and is totally cool with cancelling your check out so you can go back and exchange your selections. \nAlso, this location is really never that busy. Don't get me wrong, they have customers but some CVS' s have alot of traffic and it seems like everyone is checking out all at once with only one cashier on duty. Well, like I mentioned, the manager is great so if shes doing inventory and sees more than 2 people in line, she will stop and open another register to help. \nGood selection of alcohol to for you boozers out there too, it IS broad ripple, after all!!", "aspect_word": "coupons, staff, manager, cashier, alcohol", "sentiment": "pos, pos, pos, neu, pos, neu", "sentiment_score": "0.7465, 0.8087, 0.7411, 0.4135, 0.6364, 0.3208", "emotion": "joy, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "UNK1AontMVd7NdWiZRCCeA", "business_id": "p1cGyl0Kf5kBmNUmToEWAA", "user_id": "V5PXBMT6Mf9_iBMfcQZ3YQ", "date": "2014-10-30 23:30:46", "stars": 3.0, "text": "Okay, so I wrote a pretty negative review the other day, and I have to change it. I took my car in for a full synthetic oil change and a new air filter. It cost almost $90. The next day my check engine light came on, and the day after that it stalled out every time I stopped at a light or stop sign. I took it to my mechanic and it turned out that there were fittings left off of the breather box(?) during the air filter change. My mechanic had to charge me for a tow and diagnostics and very minimal labor, which amounted to $131. I was very upset and posted a bad review here as well as emailing the store. Well today I got a call from an Andy Day? I assume he must be a manager. He handled everything very well and was willing to work with me. He knows my mechanic and trusts what he says and is giving me my money back for the repairs I had to get at my mechanic. He was also willing to give me my money back for the oil change, which I said wasn't necessary as the service was done. I'm still a bit upset about the extra frustration, but I really appreciate how they are trying to do what they can to make it up to me.", "aspect_word": "filter, mechanic, labor, service", "sentiment": "neu, neu, neg, neg, neg, neg", "sentiment_score": "0.2772, 0.2739, 0.5648, 0.6108, 0.3298, 0.6221", "emotion": "surprise, surprise, surprise, sadness, anger, surprise, joy, neutral, neutral, joy, neutral" }, { "review_id": "YoGGsTnw8ThKX0kn2ZLz_A", "business_id": "0ouZb-VbMs8KIala1EqmGg", "user_id": "SFcSIPNvsY6AW5yNIMuDdg", "date": "2018-09-30 20:38:40", "stars": 1.0, "text": "The food took forever! I finally had to go up to the counter and ask for it. I was the only one in the dining room! 1 person working drive thru and counter. 1 cooking in kitchen. So after I got my semi warm onion rings and do-so lettuce wrap I sat and was eating I noticed an elderly couple come into order they waited at the counter for a couple minutes nobody showed up to help them another guy walked in the front door someone showed up help the other guy first the elderly couple turned around and walked out. The Guy they helped at the counter first took his to go order out to his car turned around came back and they had his whole order wrong. Don't think I will be coming to this location again. This is the second time I have had a bad experience", "aspect_word": "food, counter, dining, kitchen, rings, wrap, door", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3969, 0.5715, 0.7114, 0.4968, 0.5163, 0.4186, 0.4561, 0.5701, 0.3451, 0.5756", "emotion": "surprise, surprise, surprise, surprise" }, { "review_id": "ReJZ5G7wrGsgQWO8qFs1QA", "business_id": "bs9-DgHqLi6zH0R0KJlgrg", "user_id": "gRT4FJkoxdAxC2ornEdQgA", "date": "2014-11-25 02:26:44", "stars": 1.0, "text": "If I could give -stars I would. I've given this Petsmart hotel two chances with the most recent being the worst and the last visit. My dog got two potty breaks in 31 hours even though I was told 3-4 outings per day. His bed came home soaked in urine in a plastic bag but I wasn't told about it being soiled. I asked about the breaks while picking him up and expressed anger...and...called corporate office and filed a formal complaint after also finding out about the bed. \nAnimal abuse. Trapped in a \"suite\" for 31 hours. Epic epic fail. \nI will never ever ever take an animal there again. I highly recommend no one take their beloved pet to this location.", "aspect_word": "bed, Animal, suite", "sentiment": "neg, neg, neg", "sentiment_score": "0.4629, 0.5577, 0.3283", "emotion": "joy, disgust, neutral, disgust, anger, neutral, neutral, neutral, neutral, neutral, anger, neutral, fear, neutral, neutral" }, { "review_id": "lATkzVMiVUv3gEzlhYEvXA", "business_id": "pO1bjUULFCGIo9O2S28yoA", "user_id": "S6UzknYCErhDY2twhaX2BQ", "date": "2019-01-20 01:44:02", "stars": 4.0, "text": "Obviously you came here for one thing, and that's steak. This place does it well as expected. \n\nDon't fill up on peanuts, and break biscuits before. Save it for the main course. \n\nI think all their steaks are quality so feel free to go for what you like. I liked the Porterhouse T-bone medium done and the chili. The Sirloin looked juicy as well so I do t think you can go wrong. \n\nTake your time ordering because the staff will get you out of here as soon as they can, especially if it is busy and there's a line on the weekends. \n\nGreat selection of draft beers here as well. They have all the basics, PBR, Miller Lite, and Bud. They also have Goose Island IPAs here too.", "aspect_word": "steak, steaks, Porterhouse, bone, chili, Sirloin, staff, draft beers, Bud", "sentiment": "pos, pos, pos, neu, neu, pos, pos, pos, pos, neu", "sentiment_score": "0.7269, 0.6090, 0.4015, 0.4724, 0.3163, 0.5275, 0.4638, 0.6382, 0.4286, 0.4352", "emotion": "neutral, neutral, neutral, joy, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "6nAQzb1_VINXuId4tELe_A", "business_id": "entUQVUKfv521CiqEWYWlA", "user_id": "z_tqPytGQF_tDw_buHKJcw", "date": "2019-12-20 12:56:19", "stars": 5.0, "text": "Super friendly staff, fast service at the counter although drive thru was super busy (yes, I appreciate that).\nWe tried the crazy popular spicy sandwich and it was really good. Our new friend that delivered our order (Carmen) suggested the sweet heat sauce (or something like that) and it was a nice addition to the sandwich. Vanessa at the register was also great. Overall a very good experience.\nPS - the touchscreen soda machines are not my favorite, and the soda was awfully foamy.", "aspect_word": "staff, service, counter, spicy sandwich, heat sauce, sandwich, touchscreen, soda machines, soda", "sentiment": "pos, pos, neu, pos, pos, neu, neg, neg, neg", "sentiment_score": "0.8431, 0.8337, 0.6632, 0.5424, 0.5046, 0.4548, 0.3622, 0.2461, 0.6936", "emotion": "joy, joy, joy, joy, joy, neutral" }, { "review_id": "vZ8fjKQXYF0TrJMw_5Jj2g", "business_id": "M1X4m8qCde-gf_qyDEkqFA", "user_id": "cTd0XOeFuytwPvit3UTTiA", "date": "2013-08-16 04:09:12", "stars": 5.0, "text": "My husband and I frequent this one quite often. The employees are very friendly and it's always clean there. Also, even if there is a line, the staff is so fast, you won't be waiting long! We actually go out of our way to eat at this particular one because they are so awesome.", "aspect_word": "employees, staff, waiting", "sentiment": "pos, pos, neg", "sentiment_score": "0.8876, 0.8541, 0.4666", "emotion": "neutral, neutral, neutral" }, { "review_id": "-U-b4YYGHGrBr_Vwny5ToQ", "business_id": "amnKFpOOoMHgGEW1xinIDg", "user_id": "dqrdUkd5RS8BQiF5k3_cXQ", "date": "2018-12-14 02:54:49", "stars": 5.0, "text": "Easy access, getting in and back out onto the highway. My drive thru experience today was swift, courteous, and on point. When my drink was served, I was warned they had accidentally made it \"extra hot\" and I realized that I had never even thought to order a drink extra hot. I'll keep that in mind the next time I'm ordering a coffee to deliver to someone else.", "aspect_word": "drink, served, coffee", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.8102, 0.5109, 0.7064, 0.6980", "emotion": "neutral, joy, surprise, neutral, neutral" }, { "review_id": "j1oWCF6aj7LxVF3kBd9DTA", "business_id": "H2W2KfBIRU69EFhYIccoKw", "user_id": "fXZyxkQ69byvRbrtNGI-XQ", "date": "2019-04-23 18:20:34", "stars": 4.0, "text": "Ahh Jiffy Lube...I've ranged from remarkable experiences to a time where they didn't tighten my oil filter and I ran out of oil half way home. From tires rotated and inflated properly to lug nuts not even tightened, all at this particular location.\n\nFrom speaking with the technician on this trip I learned they have fully re-staffed this location. I'm assuming because of the errors I have listed above. I mean if it happened to me, it happened to people of importance and then it mattered.\n\nOn this trip I got a semi-tire rotation, oil change and cabin air filter change on my 2015 Hyundai Sonata all totaling $142.65.\n\nThey are quick and friendly, right now I'm not seeing any problems arising from the work. I love that it's right around the corner from work, and quick so I can go on my lunch hour if needed. Then I can grab lunch on the way back.\n\nI have to get my other car serviced, so we'll see if the great trend holds out.\n\nPics attached, enjoy.", "aspect_word": "oil, technician, staffed, lunch", "sentiment": "neg, neg, neg, neu, neu", "sentiment_score": "0.4126, 0.6072, 0.4153, 0.7448, 0.7693", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "C6mNjsKpsLVKr6a9WqLU9g", "business_id": "0pjv7o97ZoYPWuPRpfHDPw", "user_id": "rejYbLHPQT9M9UjvvR4wsQ", "date": "2014-09-25 21:37:58", "stars": 2.0, "text": "I was a member here for about 4 months. I went at varying times because my schedule is really hectic, so it was not to be able to go at any time. I enjoyed it while I was there until this happened:\nOne night at around 3am, I was one of 6 people in the gym. One was an employee, the other a janitor, and the rest were patrons. I went into the bathroom, had just finished showering, came out in my towel and went to the mirror. I was lucky enough to have the janitor come up behind me and watch me for about 2 minutes. He did not announce himself, just strolled into the bathroom and stood there watching me. I did not know how to react; I am the type of person that freezes up and goes blank in unexpected, intimidating situations. I finished combing and putting up my hair and by that time he had gotten his fill of me and walked out.\nI reported it to management, even called the headquarters. Their response was abhorrent and their treatment worse. In the end, they told me they would cancel my membership and they were KIND ENOUGH to waive the cancellation fee, and they made sure to tell me they were doing ME a favor.\n\nRidiculous, unprofessional and beyond abysmal treatment.", "aspect_word": "employee, janitor, bathroom, mirror, management, headquarters, treatment, fee", "sentiment": "neg, neg, neg, neu, neu, neg, neg, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.6294, 0.4599, 0.3004, 0.5219, 0.3981, 0.5373, 0.3282, 0.5385, 0.5354, 0.2832, 0.6219, 0.3067, 0.7484", "emotion": "joy, neutral, joy, neutral, fear, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "vVTV8Q61bDw21m7qTh7jtg", "business_id": "A3LMAb8eLATDlava4AYHSA", "user_id": "Fo4Rm4T4xv1UpSopsf5b5Q", "date": "2015-12-25 16:29:17", "stars": 1.0, "text": "I initally went to this place for convenience of location and had a stylist (who is no longer there) who listened to my requests and devised a plan for development and maintenance of a style which I was greatly pleased with...\nOn a very recent visit, hoping to follow up with a \"trim\" for the seasons, photos, events. etc. I was received by a cutter, who, even following my presenting her photos in the Salon of the length and style I desired, gave me a 10 minute scissors and clipper job which was in no way close to what I wanted... (I can't even run a comb through the sides now), and when I told her it was \"far shorter than I wanted\", her response was, \"sorry about that, I'll put some notes in your account for the next time...\"\n I'm certain that there will be no next time. I agree with the prior comments that, \"you get what [and who] you pay for... I can only guess that her interpretation of 1/4th inch is 1 inch.", "aspect_word": "Salon, clipper", "sentiment": "neu, neg", "sentiment_score": "0.4756, 0.4128", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "o_mCBZdwUkhKb6ygy-qCNw", "business_id": "FNotU1vQKeAeVV5X6_Js1w", "user_id": "xPgCDL0_k7D3DWfQPK08rA", "date": "2015-02-01 18:12:05", "stars": 1.0, "text": "Door and online says it opens at 10 am. I got there at 10:50 just to find out the dining is locked with two employees just sitting in there on their phones. No fuckin sign on the door or anything. Called corporate and complained. Called the store and said they open at 11 which isn't true. I even took pictures of the door that said they open at 10 and pictures of the employees on their phones. They didn't even bother to tell us they were closed or anything. Dumb bitch just looked at me, laughed and went back to her phone.", "aspect_word": "Door, dining, employees, door", "sentiment": "neu, neu, neg, neu, neg", "sentiment_score": "0.4487, 0.6290, 0.7332, 0.4607, 0.7482", "emotion": "neutral, surprise, anger, anger, surprise, neutral, neutral, neutral" }, { "review_id": "5ORMTjvQf3SMLHXP0EEJIw", "business_id": "HmOLnIE4itMlHNBxR7HYeg", "user_id": "yXS3NQ9r2eb-uvPhdvfOWQ", "date": "2014-05-04 17:58:31", "stars": 4.0, "text": "I love Papa John's pizza! I love the dough, the sauce, the toppings and when I ask for double bacon I'm in heaven! I have ordered over the phone on busy days and they have dropped the ball on getting it right but they were apologetic and of course offered us another pizza free to make up for it - since then I learned that if you order through the mobile app you earn points per order and now order through the app and they always get it right:) I have also earned a few free pizzas in less than a year :) I love their early week mania deals since that's normally when we order. Oh and my fave extra side is there breadsticks! Love love love them I have to hide them from the rest of the family or they go instantly... Haha:)", "aspect_word": "pizza, dough, sauce, toppings, bacon, pizzas, breadsticks", "sentiment": "pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.4062, 0.6811, 0.6948, 0.4244, 0.2788, 0.5364, 0.5371", "emotion": "joy, joy, neutral, neutral, joy" }, { "review_id": "22Im8aLivGge4vjU7Jz6cQ", "business_id": "OQtiglitfleC-roso3jXDw", "user_id": "7P-UukhPJ0KSccBPw-rcsw", "date": "2020-12-29 03:52:02", "stars": 1.0, "text": "Ordered online for the convenience, had it start getting ready. I made my way to the restaurant drive thru to pick up my order as that was my selected method, only to be greeted by no answer at the drive thru for 10 minutes. So I drove up to window and around building to not see any workers, I decided to get down and that's when 3 people emerge from the back. To top it off my order of mini churros was forgotten and I'm too fed up to go back. Very dissatisfied with how this place is ran, as this isn't the first time I've had issues at this location. Get it together.", "aspect_word": "workers", "sentiment": "neg", "sentiment_score": "0.7020", "emotion": "neutral, surprise, anger, neutral, neutral" }, { "review_id": "3UMJeOEHKjNXajcFr-8I9A", "business_id": "LbAavNO4LOf4T_FZhpJmug", "user_id": "0M_4dov3at3Z3h6c6EinoA", "date": "2016-08-19 15:02:39", "stars": 4.0, "text": "Delivery is fast I'm not that big of a fan on their pizza to be honest it's on the greasy side but their wings are very good for how fast they make them. I'm always excited to order. The only complaint on the wings are the inconsistency of the amount of sauce they apply to the wings. But otherwise Pizza Hut is in my top 5 for my urgent wing craving!", "aspect_word": "Delivery, pizza, wings, sauce", "sentiment": "pos, neu, pos, neu, neg, neu", "sentiment_score": "0.7821, 0.4689, 0.8007, 0.4343, 0.4963, 0.5341", "emotion": "neutral, joy, neutral, surprise" }, { "review_id": "aIB086ESSdeKPi3yiGowuA", "business_id": "LGR8FKHZG5IuBydYPgm7Vw", "user_id": "HoBoi7w2Sf_I92Uekaba6Q", "date": "2016-08-07 13:49:43", "stars": 3.0, "text": "i dont normally rate pizza, its pizza... i am moved to comment here to alert papa johns and customers that the pizza i received is possibly the worst i have ever had. and service was the same. pizza delivered was not made as ordered. second pizza that they delivered to replace first was so thin it disintegrated when picked up. neither pie had normal pj's taste. something wrong at this store. Follow up: after leaving feedback through pappa johns web site, heard from manager of store. He committed to make me a pizza of my choice and guaranteed it would be right. I called when he was working, ordered pizza and went to store to pick up in person. Pizza was made as ordered and was good. It is my feeling that manager made good and deserves credit.", "aspect_word": "pizza, service, pie, taste, manager", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg, neg, neu, neu, pos", "sentiment_score": "0.4939, 0.4393, 0.6128, 0.7290, 0.5420, 0.5614, 0.4204, 0.4174, 0.4771, 0.4676, 0.5024, 0.6599", "emotion": "surprise, neutral, neutral, anger, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "bFjyTqQooIQLQ4mIXmLBIw", "business_id": "swazklpTCxwP2DZjCzVVWQ", "user_id": "iI0ZbwU-doAo2qyTOcWiMg", "date": "2020-08-07 19:35:53", "stars": 4.0, "text": "This is a great UPS location. I've been coming here for various needs in the last few years and it's been quick and smooth every time. The staff is always helpful and professional and would print Amazon labels even when the labels are supposed to be printed at home by the customer. Much appreciated!", "aspect_word": "location, staff", "sentiment": "pos, pos", "sentiment_score": "0.3738, 0.8264", "emotion": "neutral, neutral, joy" }, { "review_id": "8IQWzQksTQ-Li0TyJ0u5xw", "business_id": "kwVjYNAJkuUr3Kf9v60XyA", "user_id": "Qblw-hrVywS_V9yQatq-3Q", "date": "2018-07-13 02:41:42", "stars": 5.0, "text": "ATTN this dominos pizza place has the best pizza, service, and workers around. Called in late Friday night with a few of my buddies and called for delivery. A few mins later I called again to change it to pick up and they were so happy to do it. They even gave me a promotion code without me asking. Once we arrived to pick up our order we were welcomed by friendly faces. I've never felt so welcomed in a pizza shop. We had to wait a few minutes and they were extremely apologetic and accommodating. The food was fresh and delicious. If you are ever in the Bucks County area, no matter how far away you are, I recommend you make the trip out to the Dominos in Newtown. Can't wait to bring my family and friends there when they visit town :)", "aspect_word": "pizza, service, workers, delivery, pizza shop, food", "sentiment": "pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8797, 0.8678, 0.6031, 0.4731, 0.3807, 0.8694", "emotion": "neutral, neutral, joy, anger, joy, joy, neutral, joy, neutral, joy" }, { "review_id": "PZ2Vw-a0p-7-o0ost_CdfQ", "business_id": "9aFh5rYOg7CTtcMzLSN3RQ", "user_id": "tvZKPah2u9G9dFBg5GT0eg", "date": "2007-07-07 01:56:42", "stars": 4.0, "text": "While in Boise, husband and I had to do some work on our house. Yes, Boise, Idaho. Yeah, yeah, yeah.... Idaho... yeah, you da ho. \n\nLowe's has been our choice lately since Home Cheapo has been letting us down during the last couple of years. \n\nThe selection of ceiling fans is out of this world. You'll be looking with your head tilted up for about 35 minutes trying to decide on which fan. \n\nThis one has longer blades, that one has interesting lighting features. Whatever you're looking for - this Lowe's has it. \n\nThey had self checkout.... easy in - easy out.", "aspect_word": "lighting", "sentiment": "pos", "sentiment_score": "0.6538", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "xVrXDGTzf9p9zcMd-37fxQ", "business_id": "bxYDpLu4dSWZDQIWV0QowQ", "user_id": "r8b03LBC5l8bU9DWONm9Aw", "date": "2012-02-20 21:26:00", "stars": 4.0, "text": "On the spectrum of burger joints, Five Guys falls somewhere between McDonalds and Red Robin. My family of four ate for about $40: two small burgers, two reg size burgers, one order of fries, and four soft drinks. Not a bad value.\n\nThe burgers are cooked medium-well. I do not know if they honor requests for those of us who prefer their burgers rarer. The burgers are quality, but the toppings are the main attraction at this place. They have over a dozen to choose from, and they don't charge extra for any of them. The fries are very good, and you get a lot of them. Seriously. The four of us shared a regular size, and it was ample.\n\nFor anyone looking for a peaceful and relaxing dining experience, get your food to go. It's a no-frills establishment, but they have a relaxed and friendly demeanor. \n\nI would probably rate Five Guys somewhere between 3 and 4 stars, but the quality of the fries and the quantity of the burger fixins push it up to a 4.", "aspect_word": "burger, burgers, fries, drinks, toppings, dining, food, demeanor, burger fixins", "sentiment": "neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, pos, neu, pos, neu, neu", "sentiment_score": "0.6046, 0.4078, 0.3293, 0.5576, 0.3210, 0.3770, 0.3534, 0.6087, 0.3474, 0.7740, 0.5197, 0.4436, 0.4524, 0.3254, 0.3557", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, joy, surprise, neutral, joy, joy, neutral, neutral" }, { "review_id": "BF61Wto7F8fBRTCAr7g97Q", "business_id": "mZhgrM010o3JkaCZO3dXRw", "user_id": "yywCd3tW1bdgMLFllBEXNQ", "date": "2019-03-02 03:59:52", "stars": 5.0, "text": "Super friendly staff, Atta (staff member) suggested the shamrock shake which is my favourite and I didn't know it was even available as I came for the ghost pepper mcchicken that was advertised. Well it was the best combination! Spicy and sweet mmm.\nAtta also kindly brought me and my kids out the food we ordered while we were in the play-land. Delicious food accompanied by great service", "aspect_word": "staff, shamrock shake, pepper mcchicken, mcchicken, food, service", "sentiment": "pos, pos, pos, neu, pos, neu, pos, pos", "sentiment_score": "0.8613, 0.4159, 0.4028, 0.3928, 0.4536, 0.5505, 0.8223, 0.8223", "emotion": "fear, joy, neutral, joy" }, { "review_id": "Rufy5rYXqraSVWp0JfLqdQ", "business_id": "A6mvg7BufgYX-ghyULRScg", "user_id": "fen9BWC39ul9SJZfQ-onpg", "date": "2019-04-18 19:54:39", "stars": 3.0, "text": "About a year since it opened I'd say this Chipotle has maintained its quality and cleanliness but the staff could use some customer service advice. I mean this with utmost respect because I love this restaurant: They just need to pace themselves, and give each and every customer their undivided attention. \n\nWe are rushed through such short lines. Just a couple of folks could be waiting, and it's as if the line is out the door. They're friendly enough but never ask \"would you like anything else?\" before shoving the food aside to help the next person. I almost always want something else they have right in front of them that wasn't offered to me. \n\nWhen my friend ordered a quesadilla, she chose her meat and the thing vanished. They cooked it before she could say \"and veggies, please.\" They moved onto the next person in line, she was pushed aside and had to ask the cashier to add her veggies. Again, the line was so short and the store wasn't closing for hours. \n\nThere's fast and efficient, and there's fast and sloppy. Paying better attention to customers needs will prevent little mistakes from happening, and will add stars to reviews.\n\nSide note: They've been skimping out on the meat portions lately, making it necessary for me to order double meat. I've never ordered double meat before.", "aspect_word": "staff, lines, waiting, line, food, quesadilla, meat, veggies, cashier, portions", "sentiment": "pos, neg, neg, neg, neu, neu, neu, neu, neu, neg, neu, neg, neu, neg, neu, neu", "sentiment_score": "0.6544, 0.4388, 0.3702, 0.3265, 0.6774, 0.5272, 0.6042, 0.4894, 0.3664, 0.1877, 0.4902, 0.3908, 0.3991, 0.4157, 0.4697, 0.4240", "emotion": "neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "2WxsT6B-g5qZUlRhvRidkg", "business_id": "58w6OoOfo_xEpAyPfY9dOA", "user_id": "fbqb-z8c6e7d6SiyM2tHPg", "date": "2018-04-02 20:13:10", "stars": 4.0, "text": "What do you say about Subway, they're all the same, right? Not so. This is a stand alone location in the shopping center with LA Fitness. Not outstanding, but usually my first choice when I have a Jones for a steak and cheese sandwich. I ordered a foot long Italian Herbs and Cheese with double meat and double cheese (provolone). Do I want it toasted? Of course I do. All the fixings? Nope just some salt and pepper. I always get this to go and take it home where I add A1 Sauce. They used to had A1 in the shops, but stopped that a long time ago. Once home I cut the foot long into 2 or 3 equal sections, eat one and refrigerate the remainder for another day.\n \nThis Subway seems to do a better job than the others I have been to. The staff was friendly and the bread seemed fresh. If you read the business news you know that a lot of the Subway franchises have been complaining that they are losing customers, since the cut down on their choice of breads, and how many times a week they get deliveries of fresh bread. They seem to be headed for financial trouble.\n \nNot a gourmet choice, but I haven't found a better steak and cheese in the Brandon area yet. If you have suggestions let me know!", "aspect_word": "Subway, steak, cheese sandwich, Herbs, meat, Sauce, staff, bread, breads, cheese", "sentiment": "neu, neu, neu, neu, neu, neu, pos, pos, neu, neu, neu, pos, neu", "sentiment_score": "0.3999, 0.6011, 0.4881, 0.3711, 0.3454, 0.3910, 0.6054, 0.4564, 0.3694, 0.3054, 0.3054, 0.4461, 0.3550", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, sadness, neutral, neutral" }, { "review_id": "TeIEBRrGEVQ7pc4xrJjGNQ", "business_id": "qs6H_gmYAre_F0N79GkutQ", "user_id": "Sp2GV7D-_JLZMPQmDanzPQ", "date": "2021-03-10 01:22:49", "stars": 4.0, "text": "We were so hungry and the food was actually really good that I failed to take pictures. Lol. Wait was about 20 minutes when we arrived which we opted to wait in our car. They were quite busy. They require masks and have installed plastic shower curtain type barriers between the booths. Syrups are not on the tables anymore so they ask you what flavor you want and bring it to you in a small container. I ordered the 2+2+2 which was 2 eggs, 2 bacon and 2 pancakes. Eggs were just perfect and bacon was the right amount of crisp. I haven't had pancakes in so long being on keto however today was my cheat and I enjoyed half of the pancakes. They do have sugar free syrup so FYI. \n\nWait staff was good but busy since the place was packed.", "aspect_word": "food, booths, tables, flavor, bacon, pancakes, Eggs, syrup, Wait, staff", "sentiment": "pos, neu, neu, neu, neu, pos, pos, pos, neu, pos, pos, neg, pos", "sentiment_score": "0.9253, 0.5112, 0.5212, 0.3179, 0.3794, 0.3705, 0.6690, 0.7253, 0.3938, 0.4978, 0.3854, 0.3095, 0.3089", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "uYVtH3_UhzGF6lJ-GkvypQ", "business_id": "dfABg6ZNete0hf5KgK7yCg", "user_id": "-GQH3Eif2qCP07v0wFC1Pg", "date": "2011-02-10 23:11:52", "stars": 4.0, "text": "The Home Depot is a horrible place if you're looking to buy a home (they don't sell them), however, it's an awesome place if you're looking for things to go inside, or outside of the home.\n\nI used to HATE coming to The Home Depot because I always got lost in the store. That's changed since I bought a house and started some minor renovations; I know where things are, and I look forward to visiting the store. I find it's best to go during the day if you may need help with something, as there are fewer staff in the evenings, and they don't seem to know quite as much if you need advice.\n\nI've also discovered a little tip about The Home Depot, which is the reverse for nearly every other store; if you see someone wearing a \"I'm New & Training\" button, ask them if you need help finding something in the store. These are people that have just learned where everything is, and they remember it all, at least from my experiences dealing with 4 different \"new\" people, including one today.\n\nI love going to The Home Depot to buy things for my house, and hopefully you will too.", "aspect_word": "place, staff", "sentiment": "pos, neg", "sentiment_score": "0.4937, 0.8730", "emotion": "disgust, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "CBqiL_zkNzM4RM1ivpnHbw", "business_id": "vfz5L-D1cYfAAEMtMnQ1XA", "user_id": "P-xKi0mGndWyWM3ySXgl3A", "date": "2015-01-18 03:19:31", "stars": 4.0, "text": "Not really a big fan of sandwiches, but damn!! Jimmy John's has changed my world. I mean the only thing I've tried so far is the Turkey Tom with some alfalfa sprouts in it and I am a changed man. I've officially been twice and will be back for thirds, fourths, and forevers.", "aspect_word": "sandwiches, Turkey, Tom, alfalfa sprouts", "sentiment": "neu, pos, neu, neu", "sentiment_score": "0.4080, 0.3359, 0.3742, 0.3884", "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "8l542iEPouurvzbLExzT0g", "business_id": "4puDEkq0E27Nrq5nQiVqzg", "user_id": "uV2zqKVUFrDVqTLz7n79lg", "date": "2016-02-01 17:12:27", "stars": 4.0, "text": "This is our go-to Hamburger joint that's replaced Steak N' Shake and Red Robin. I'm pretty sure that they go to the same magical place to get their staff that Jimmy Johns does: enthusiastic and helpful upper-teens and 20-Somethings who have great instincts on how to treat customers with kindness and respect.\n\nI've been to probably three of the Indy-area Five Guys locations and they never disappoint. Here's a pro tip - use the cardboard peanut trays as your ketchup trays for all the fries they will give you!\n\nI would give this a 5-star if the prices were a little lower or they offered more items.", "aspect_word": "staff, trays, ketchup trays, fries, prices", "sentiment": "pos, neu, neu, neu, neg", "sentiment_score": "0.8143, 0.3920, 0.4355, 0.5907, 0.6931", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "DJFfQhkUxGH82Obbjb67lQ", "business_id": "a2qjShp322QT0GnI2h-uHg", "user_id": "NXnWmsyvBx8hjmCTFROt2Q", "date": "2018-04-17 00:59:55", "stars": 2.0, "text": "The mall is pretty much gone, so there are about two food options left. This is one. The food suffers for it. Almost everything has been sitting out quite a long time. I had some beef with actual burn colored pieces. Husband wanted to get walnut shrimp but they didn't want to make more. So the 4 pieces there... just kept sitting there to burn away. \n\nProbably not their fault, but clearly the lack of foot traffic has haunted all areas of the mall. Next time, I will grab food at the theatre instead.", "aspect_word": "food options, food, beef, shrimp, traffic", "sentiment": "neu, neg, neg, neu, neg, neu", "sentiment_score": "0.3799, 0.7411, 0.3152, 0.4054, 0.3005, 0.7161", "emotion": "neutral, neutral, sadness, neutral, disgust, sadness, neutral, neutral, neutral, fear, neutral, neutral" }, { "review_id": "jazRznh1BtvaPexK2KaTFA", "business_id": "wMcl1F6EEa3ngDh0HsN_vA", "user_id": "38jMBnwJ8Zl0CUaYbj5roA", "date": "2017-05-19 15:05:32", "stars": 1.0, "text": "The drive thru window has a sticker that says \"We Accept Apple Pay\" and when we tried to use it the girl at the window, whose badge said \"Shift Leader\" on it, couldn't figure it out. Instead of asking someone or figuring it out she just said \"Sorry it's not working we don't have that here.\" After asking if she can find out how to use it she just said \"Sorry we don't know\". How a shift leader thinks it's okay to not even attempt to follow through with something that is clearly plastered on the window she's talking out of I'll never know. Go to the one on 19, they're nicer and actually know how to do their job.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "EZKJxCA_szc723bxiriZTg", "business_id": "DhLIjn4oZHB0qzdlM5baFA", "user_id": "QB3OwsM6IUEspk8y-KJcrw", "date": "2017-12-18 05:12:24", "stars": 1.0, "text": "Nasty place. My first clue should have been to look of fear on the faces of the people already sitting in the restaurant. My second clue should have been the smell coming out of the bathroom. It turns out that my waitress was cooking something strong behind that door. After strolling from the bathroom to my table looking like she was trying out to be an extra on the walking dead one of my friends decided to check the Yelp reviews on the place. It's pretty dirty, go somewhere else.", "aspect_word": "place, smell, waitress, table", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.5342, 0.4143, 0.8970, 0.4889", "emotion": "disgust, fear, disgust, surprise, disgust, neutral" }, { "review_id": "DSmNmv2YiGE1UX2QSFYU9Q", "business_id": "tnq7b6ROl4RIyfQoxIrXhw", "user_id": "MdUimpfJQHijcy1DZu-r4A", "date": "2010-01-31 14:26:55", "stars": 5.0, "text": "I just want to share some facts about Chipotle, because the some of the people posting on this page are misinformed.\n\n1. Chipotle is not owned by McDonalds \nhttp://en.wikipedia.org/wiki/Chipotle_Mexican_Grill\n\n2. Its not called Chipotle Mexican Restaurant for a REASON, its not a Mexican restaurant, so don't complain when you go to a freaking BURRITO place and complain about the lack of menu diversity. \n\nFinally, the Ardmore location is not nearly as good as City ave, go there if you want the best Chipotle experience in Philadelphia.", "aspect_word": "menu diversity", "sentiment": "neg", "sentiment_score": "0.3925", "emotion": "neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral" }, { "review_id": "OOFv_x5FEwxdXQ3sO01vPA", "business_id": "ytohtM6YjRAjOJsrqHG3Gw", "user_id": "Uux8Ycj4Z0vxI2FaQ8ih7A", "date": "2019-01-23 03:17:04", "stars": 2.0, "text": "This Taco Bell Fails!\n\n There food quality is normal, but they often have long waits especially in the evenings, they often get the order wrong by missing items or giving the wrong hot sauce, and they are very stingy about hot sauce (only \"2 per item\" max)\n\nOften at about 7PM they have taken about 15-20 min with only about 3-5 cars in front of me. They always seem fast in the morning though.\n\nAlmost every time they don't provide enough hot sauce. I prefer 3 per taco for example. Today I asked for a \"bunch\" of fire and mild. He said he would give me 2 per item. I asked if I could have more and he kept saying \"2 per item\". I explained that a crunch wrap supreme is much larger and needs more then 2, but he again said \"no, only 2 per item\" and that they get fussed at for giving away too much. I wish they would give me enough.... and on top of that he gave me hot instead of mild, a common mistake they do here.", "aspect_word": "food quality, waits, hot sauce, sauce, taco", "sentiment": "pos, neg, neg, neg, neu, neu", "sentiment_score": "0.5492, 0.8002, 0.4881, 0.4230, 0.1791, 0.6020", "emotion": "anger, surprise, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "VDnATPU5i24RNdQYEVRefA", "business_id": "ydTYq61wmJZMXl2-MG1VQQ", "user_id": "EvGrpyAh9jqzRK9g8NhrCQ", "date": "2020-07-28 15:52:48", "stars": 1.0, "text": "It's 11AM. Husband needs a rental. I reserve a car online. Plenty of cars available when you ride by. We're in the middle of a PANDEMIC, who's renting a car in SWEDESBORO, NJ?!?!? Agent told him there's NO AVAILABLE CARS until 4:30pm. Not after John Lewis told us GOOD TROUBLE!!!! I'm calling out EVERY ONE OF THEM! #thegasface #enterpriserentalcar #addthemtothelist #blacklivesmatter #ourmoneyisthesamecolor", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, surprise, fear" }, { "review_id": "NNbBYD7J5KetDXINrA5E_w", "business_id": "XBFPFjjCYZhd2zmZLqRdEw", "user_id": "Wjia69bHEb7xeWMlxWNPGA", "date": "2018-11-05 16:19:51", "stars": 4.0, "text": "I needed to buy breakfast treats for the office, so I went inside this new location one weekday morning at 6:30 am. There were 4 or 5 people working already, and the drive-thru area was very busy, although there were only a couple of us inside.\n\nI was greeted promptly at the register, and in short order had my Pumpkin Spice Latte (venti, cold, with almond milk, no whip), and breakfast for the office.\n\nI bought an assortment of breads: iced lemon pound cake, pumpkin bread, and banana bread, and I love that they were all individually packaged. Each one was fresh, moist, and very delicious - I highly recommend treating yourself to the pound cake!\n\nThe interior is clean, large, and nicely decorated with plenty of seating. I would definitely come to this location again to hang out.", "aspect_word": "breakfast treats, Spice Latte, milk, whip, breakfast, breads, lemon pound cake, pumpkin bread, banana bread, pound, cake, interior, seating", "sentiment": "neu, neu, neu, neg, neu, pos, neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.5418, 0.3554, 0.4481, 0.2787, 0.5925, 0.3515, 0.4401, 0.4188, 0.4149, 0.3617, 0.4520, 0.6614, 0.5835", "emotion": "neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "498Uq7kHAx04eOJ5UrTdHQ", "business_id": "7hfstTAr43zIpEt69e-o2A", "user_id": "2mehWDiaP-8CcZRtLGlYIA", "date": "2016-07-12 20:49:06", "stars": 3.0, "text": "Just needed to grab a quick iced coffee and a donut and since I am a fan of DD I knew just the place. We were driving around Vanderbilt's campus and this was close by so we ended up here for a bit. \n\nThe counter service was quick and the iced coffee I had was tasty. There's nothing too fancy about DD so it's just an A-OK stop for me.", "aspect_word": "iced, coffee, donut, counter service, iced coffee", "sentiment": "pos, neu, neu, pos, pos", "sentiment_score": "0.3411, 0.4377, 0.5942, 0.5602, 0.4172", "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "YDyDQYSCAx09OKb1_Q0YSQ", "business_id": "lu-dKB6UwR-hD-DTE7STaQ", "user_id": "MVuyk9P2WDKIFxPffcuLpw", "date": "2015-09-28 19:16:54", "stars": 1.0, "text": "First time at any of the BWW locations. I usually hear not so great things about them, and now I see why. We went during an Eagles game to grab some food on the road (not for the game), it was very busy but not overly packed. The place was so freakin dirty. I understand if your slammed but there was groups of servers hanging out and shooting the breeze for long periods of time. There was a larger group next to us, a family with a bunch of children. Needless to say they made a mess, and it took 15 minutes for anyone to come bus the table, or even acknowledge it. Inexcusable. Other than that, there was trash all over the floor everywhere. The service was so so slow, and the food was mediocre. I won't be returning.", "aspect_word": "food, place, servers, table, service", "sentiment": "neu, neg, neg, neu, neg, neg", "sentiment_score": "0.7549, 0.7517, 0.9081, 0.5803, 0.9031, 0.8458", "emotion": "surprise, neutral, disgust, neutral, disgust, disgust, sadness, neutral" }, { "review_id": "83DG0FR3PqXf29k36Gfa5w", "business_id": "qgh0y9hsVck2Ng9F4KTF1g", "user_id": "WcQ01IBbW0ID01EE7bdH4g", "date": "2018-08-10 00:51:14", "stars": 5.0, "text": "I will have to admit that I was a little taken aback when I tried to demonstrate to my boy about nutrition and schooling. As most of us know, let the food be thy medicine cannot he more popular in a place that fries \"everything but water\", !!!?? So when I asked to speak to the pharmacist it was a bit to hear \"we don't have b3 so quickly. I did the med school education (abc-123) routine and then asked about the b3 again. The \"senior pharmacist\" went on with how modern they are that they don't even bother to sell B3 individually because of the costs, liability, yards, yada, ya...\n\nAnd then the Jr. \"e.s.p.\" pharmacist interjected with the answer \"vitamin b3 is simply niacin....\"\n\nIt is good to know that as a stockholder my corporate Walgreens recruiter is \"on the ball\" - maybe that pharmacist needs an assistant......?", "aspect_word": "food, pharmacist", "sentiment": "neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4955, 0.4173, 0.2388, 0.3163, 0.2535, 0.3566, 0.2711", "emotion": "surprise, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "YiDRV76l53wLsToLb2wpwQ", "business_id": "C0_lO52mC1s5Tu1caHY2jQ", "user_id": "pek9huCUcfG1HuPI_eW7mw", "date": "2017-07-12 04:46:39", "stars": 1.0, "text": "Incompetence at its finest. A simple instruction of put \"lots of meat\" on it was completely ignored. In fact, there was so little toppings at all AND the toppings were smeared to the crust, leaving only cheese for most of the pizza. The sound of music blaring through someone's phone and a crisp faint smell of marijuana filled the store. Not only was the pizza bad, but it gave me a terrible stomach ache. On further inspection, the pizza was only cooked 87% through. I lifted up one of the pizza slices and a scurry of rats began running through my home with fecal matter trailing behind. I went to go pick up the cleaning supplies and when I returned the rat's fecal matter spelled \"Suck it\"", "aspect_word": "toppings, crust, pizza, smell, stomach, pizza slices", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.5534, 0.4818, 0.4527, 0.4346, 0.3454, 0.6226, 0.4963, 0.5327, 0.4225", "emotion": "disgust, disgust, disgust, disgust, neutral, disgust, disgust" }, { "review_id": "1LZojNDB-JLv6vvVTCFYsQ", "business_id": "VpqcLFGASg6mB1PK5KqcpQ", "user_id": "Sco8S6h_6JTIu-Tm3Xuo2A", "date": "2019-04-09 21:37:15", "stars": 1.0, "text": "Worst DD location I've been to around the country. Ordered coffee, asked if it was fresh before ordering it. The employee said yes. Ordered with Splenda and cream. Coffee was only slightly warm, almost cold. I was already on the freeway to Chicago before I realized this. I opened the top and there was black floaters in it as well, and it didn't look like coffee grounds. Stay away at all costs. This place is in a great area. Would have expected much more. Also, the employee acted as if they didn't care about the job or the establishment at all. Clear sign of poor management and terribly trained employees.", "aspect_word": "coffee, employee, cream, Coffee, grounds, management, employees", "sentiment": "neu, neg, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.4787, 0.7882, 0.5824, 0.3212, 0.3658, 0.3313, 0.8229, 0.7915, 0.7656", "emotion": "disgust, neutral, neutral, neutral, surprise, surprise, neutral, joy, surprise, disgust, neutral" }, { "review_id": "IirOYUl0ukV2yVnwmxzudA", "business_id": "o8U2DbjKpXrvZdl4i-l4YQ", "user_id": "hWDybu_KvYLSdEFzGrniTw", "date": "2015-08-09 14:46:18", "stars": 3.0, "text": "As I make my way through each of the food vendors at the Nashville Airport, it became time to give the King of Burgers a try. Well, it's consistent with the retail locations you've seen elsewhere. The full spectrum of Whopper sandwiches, from the regular Whopper to a \"mozzarella bacon cheeseburger\" and even the \"Rodeo Burger.\"\n\nFries and onion rings, too. Drinks are Coke products.\n\nEat here in the food court or take it with you on the plane! Grab some extra napkins.", "aspect_word": "food, Whopper sandwiches, mozzarella bacon cheeseburger, Burger, Fries, onion rings, Drinks, products, food court, napkins", "sentiment": "neu, neu, neu, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.5856, 0.4315, 0.4660, 0.3731, 0.3177, 0.3914, 0.2910, 0.3762, 0.4798, 0.3489", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9_AGyjycxKa_n5vkBuiVnA", "business_id": "sLw1rA-NK3vm4Pbvzczb8A", "user_id": "zYFGMy1_thjMnvQLX6JNBw", "date": "2019-07-17 19:58:15", "stars": 4.0, "text": "This McDonald's is currently undergoing remodeling and the indoor dining is closed but the drive up is open. It's been awhile since I've been through the drive up here. I now find myself driving past here daily for awhile so I've stopped the last two mornings. I was concerned yesterday how long it would take with the indoor area closed. I was pleasantly surprised when I basically rolled through and barely stopped both mornings. My order was taken immediately, I paid almost as quickly and my order was waiting for me at the pickup window. I was in line less than 4 minutes both mornings.\n\nI'm writing this quick review so you don't pass up this location on 57th Street and Georgetown Road. They are currently doing a great job with friendly service, serving correct orders with fast service. \n\nThe employees were smiling and friendly from ordering, the pay window and pickup window. It's been sometime since I've had quick and friendly service with a correct order.", "aspect_word": "dining, area, service, employees", "sentiment": "neu, neu, pos, pos, pos, pos", "sentiment_score": "0.4215, 0.3089, 0.7591, 0.7021, 0.6729, 0.5962", "emotion": "neutral, neutral, surprise, surprise, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "PYXw8600yEqBTXub4ZFXzA", "business_id": "DGefID2EzDJl4g_DCMbnYQ", "user_id": "qcf3A5mtPntTmmSfADo6tg", "date": "2017-07-31 11:49:11", "stars": 3.0, "text": "This is a relatively new location in the area. Getting in and out can be tricky due to construction in the area. There is nice outdoor seating. The interior still smells new. The baristas seem nice, but the last time I came, one lady was instructing a new person on how to make a drink, evidently he has been making them incorrectly and she was getting frustrated. I can understand, and it was probably a good thing that it was a slow Sunday afternoon, and not in the middle of a rush.\n\nMy order has never been made wrong, and I like the nice sleek lines of the counters, tables and chairs here. The drive thru line is clearly marked and separated, so there is no confusion about if you are in the line or not, and no way to cut in, which is nice.\n\nI am sure the kinks are still being worked out, it just doesn't seem like they are 100% yet. I am sure they will improve with time. I am so sure that being a barista is not the easiest job in the world, and pretty thankless.", "aspect_word": "outdoor seating, interior, baristas, drink, lines, counters, tables, chairs, barista", "sentiment": "pos, pos, pos, neu, pos, pos, neu, neu, neu, neg", "sentiment_score": "0.5233, 0.7316, 0.5536, 0.8392, 0.5145, 0.3684, 0.4475, 0.4024, 0.5161, 0.1927", "emotion": "neutral, joy, neutral, anger, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "ENz-ZE59H2H_Pfyy62z1Mw", "business_id": "pXLUon8z8iUvpQaf3ug0mQ", "user_id": "-M9cyh6nLa3C6VY_usk4vA", "date": "2020-09-14 21:39:05", "stars": 1.0, "text": "Trash place. \n\nTrash humans work here just an awful spot to go for your car. \n\n\nGuy Todd works here was extremely rude. I bought tires from them several times I guess cause I'm 26 look young the attitude was geared towards that. I mean I get people will talk about customers when they leave but wait til I leave before you chat about me. Because I decided not to buy tires with you guys because you decided to be rude when I mentioned a coupon that didn't exist anymore. Just redic. There's nicer ways to go about things. Have empathy for the customer. Think about it I just blew a tire out. Do you think I wanna come in here get made fun of and destroyed by the employees. I show up and you guys are out of the tire I wanted so you proceed to up sell me on a new tire that costs 50$ more. Redic way to handle business. If you need business by tricking customers to coming in re evaluate it. Never coming back neither should you if your reading thisb", "aspect_word": "spot, Guy, attitude, employees", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5203, 0.5176, 0.5791, 0.8134", "emotion": "neutral, fear, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "jzX6S8kLnVJ4AaeOTXWlDA", "business_id": "wk1NLFjANh-8h8lOoIvvyQ", "user_id": "hhzPbzqRm3sKS9BRC5brnw", "date": "2014-01-07 05:57:00", "stars": 3.0, "text": "I'm so sick of watching Sonic commercials In Hawaii and not being able to try their food, so when I visited my uncle in Delanco I definitely wanted to stop by. It was snowy and icy outside so it was nice that we didn't have to get out of the car. I ordered a Chicago dog meal with tots and a cherry vanilla coke. The dog was pretty good, perfect amount of condiments and I enjoyed the coke...subtle hints of flavors. The tots were too salty and I passed them to my hubby. Took a bite of his burger and it was pretty standard...not mind blowing or anything. I also got a butterfinger chocolate freeze (milkshake like thing) it was yummy but it seemed like they skimped on the butterfinger mix in. Can't say I'll be back (since I live in Hawaii) but my curiosity has been satiated.", "aspect_word": "food, meal, coke, condiments, flavors, burger, butterfinger chocolate, milkshake, butterfinger, mix", "sentiment": "neu, neu, neu, pos, pos, pos, pos, neu, neu, neu, neu, neg", "sentiment_score": "0.5592, 0.5149, 0.3551, 0.3235, 0.5340, 0.2947, 0.3462, 0.7481, 0.3526, 0.3977, 0.2853, 0.3119", "emotion": "sadness, neutral, joy, neutral, neutral, neutral, disgust, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "PizPCzgayNrIHKxOBS5zMw", "business_id": "yb2vAoH3E-R11yWmnT570w", "user_id": "vALpp2IgoeeyiRoH1qRMuQ", "date": "2017-01-19 02:39:10", "stars": 3.0, "text": "I don't know what happened to my old 5 star review of Taco Bus, but it's okay...they haven't been 5 stas in a while anyway. It's definitely not worth a drive to Seminole Heights for no reason but Taco Bus anymore. \n\nThey've rearranged a bit so the outdoor seating feels better. I do like how there are hand washing stations in a few different areas now. The board menu has changed, I guess to make it easier for first time guests. It just messed me up because I accidentally ordered tacos on their own without the refried beans. I always thought they had the best refried beans, but based on my carne asada and shrimp tacos I'm not so sure anymore. \n\nThe tacos were missing flavors that used to blow my mind several years ago. Now, they're just tacos you can eat to satisfy hunger. Not worth the price and the drive.\n\nI can't say that this place calls me anymore. In in the area at least twice a month so I'm sure I'll stop in to see if the refried beans are still the best ever.", "aspect_word": "Taco, seating, board, menu, tacos, refried, beans, shrimp, flavors, price", "sentiment": "neu, neu, neg, neu, neu, neu, neu, pos, pos, neg, neu, neg, neg, neu, neg, pos, pos", "sentiment_score": "0.4225, 0.2299, 0.3364, 0.3506, 0.5367, 0.3583, 0.4422, 0.6447, 0.3219, 0.3523, 0.3055, 0.5991, 0.6212, 0.4694, 0.4824, 0.4888, 0.3513", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, sadness, surprise, neutral, neutral" }, { "review_id": "zEbJ9reI_IOrfsZNBHdN9w", "business_id": "10TY8uTbMK-yG9MR8wlx3w", "user_id": "AlmaAHdB-ThvoCcx22Xedw", "date": "2013-01-30 14:20:27", "stars": 5.0, "text": "Mmm, not sure why the reviews are so poor. I have been inside once to order a sandwich and thought the service was great. However, I tend to order in more and find the delivery guy to be one of the nicest people ever. He had forgotten the soda my husband ordered and stopped at a gas station prior to delivering our sandwiches in order to arrive at our door with our complete order which was extremely thoughtful and not necessary or at least not for us. That's what i call great service! Thanks delivery friend, we hope to see you again at our door! :)", "aspect_word": "reviews, sandwich, service, delivery, soda, sandwiches", "sentiment": "neg, neu, pos, pos, neu, neu, pos, pos", "sentiment_score": "0.5345, 0.8227, 0.8222, 0.5910, 0.6148, 0.7849, 0.7975, 0.6184", "emotion": "surprise, joy, joy, neutral, joy" }, { "review_id": "Mcvuggyhl_kUT-Us3h1L8g", "business_id": "i1WPpsuD5gyLppyB71vv6A", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2008-08-06 14:11:47", "stars": 4.0, "text": "Just a note: When I write reviews, I'm not basing every single place on the Michelin Guide scale of greatness. I'm putting consideration into the type of establishment I visit (i.e., chain restaurant, burger joint, fine dining, etc.). No one would claim that a five star fine dining restaurant is comparable to a five star Belgian bar experience. The two just aren't the same yet they could both arguably score the same amount of stars based on what one would expect from an experience at either place. Know what I mean? \n\nThat said, Bahama Breeze is probably one of my favorite chain restaurants. I've been to the location in Cherry Hill probably 10 times or more. In the beginning, service was pretty slow and waits were long, but they have picked up over time and aren't as unorganized as they once were. \n\nFood is consistently good. I usually alternate between the grilled chicken and veggies over greens and the jerk salmon or grilled tilapia. Last night I had the jerk salmon with cinnamon sweet potato mash. Fried plantains and a big serving of mango salsa were served alongside. Yum. Their mojitos are always the same; generously sized and with enough kick to give me a buzz off of one!", "aspect_word": "dining, service, waits, Food, grilled chicken, greens, jerk salmon, grilled tilapia, jerk salmon with, cinnamon sweet potato mash, Fried plantains, serving, mango, salsa, served, mojitos", "sentiment": "pos, neg, neg, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos", "sentiment_score": "0.5244, 0.8242, 0.8120, 0.4576, 0.4369, 0.2784, 0.4022, 0.3397, 0.3750, 0.3544, 0.3413, 0.4003, 0.2850, 0.2158, 0.4113, 0.4758, 0.5023", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "-9l2b1XSQb2jPC9zo7hiWw", "business_id": "MFAXAqQoJWUr8I5_nuGuuA", "user_id": "ZK7DQBXtTDROUvgA9P_nXQ", "date": "2016-06-12 01:17:54", "stars": 1.0, "text": "Have been here before and had a fine meal. Tonight I got home and the green peppers on my sandwich were dark green, soggy, and congealed together. I tried to peel them off the sandwich and they left a green residue all over the rest of my sandwich. Had to throw it out. Definitely did not eat fresh and will not be back.", "aspect_word": "meal, green peppers, sandwich", "sentiment": "pos, neg, neu, neu, neu", "sentiment_score": "0.8802, 0.4955, 0.7447, 0.6601, 0.7513", "emotion": "neutral, disgust, disgust, sadness, sadness, neutral" }, { "review_id": "Uwh234cGqcX0q3WDJWPqIg", "business_id": "Q3ZmeBnP96bqbxevkOT7Nw", "user_id": "wqhkw_-HIMqkYA2lNFdbcA", "date": "2012-09-02 10:32:05", "stars": 2.0, "text": "Ordered 3 woppers, 3 large fries, 1 large coke. Total is around $20.00, not bad if the bread wasn't burnt (see photos). I was starving and took 3 or 4 bites before the burnt popcorn taste hit me. \n\nI called to speak with the assistant manager, Evelyn. She apologised, and said just bring the receipt in and I will replace the entire order. I thought this was very nice. Receipt in hand I returned, well during that time frame Evelyn left for the day, the employees refused to comp the entire order but did give me the 3 replacement woppers, 1 coke, one small fry. \n\nBOTTOM LINE: The first experience was horrid, but they did make it reasonably right. The replacement burgers were what I expected/wanted to begin with.", "aspect_word": "fries, bread, popcorn, assistant, manager, employees, burgers", "sentiment": "neu, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.5075, 0.7098, 0.5432, 0.4887, 0.3388, 0.8552, 0.2728", "emotion": "neutral, neutral, disgust, fear, joy, neutral, fear, neutral, neutral" }, { "review_id": "9K-rDD2P0-yStqYrxKT4yQ", "business_id": "xCFnaOepneUAace3dYgfqg", "user_id": "SHBvwBxSe63SXikjX1vrTw", "date": "2010-08-26 20:04:44", "stars": 3.0, "text": "So it was my first time to a place like this...should it be this small? It feels likeMcdonald's smaller dirtier cousin,with the kiddie menu. In any event, it was cheap, and the meal was pretty cool. The hashbrowns...eh, i expected more,better....i guess i could say the same thing about the entire meal. I did get to eat an entire meal of favs...including a waffle and sausage,but it wasn't anything special. Oh well, it does the trick, i suppose.i'm not in love with it like some people,but it will do if youve had a long nite of who knows what.", "aspect_word": "menu, meal, hashbrowns, waffle, sausage", "sentiment": "neu, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.4103, 0.7281, 0.4724, 0.6004, 0.6604, 0.3252, 0.3777", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "-y5lY2JCcb8mGRsk9y19cw", "business_id": "7xx3FDTNhgY0b_doGg7BZA", "user_id": "2JQFfPn8FCj7czb2T3sV9Q", "date": "2016-12-13 10:53:47", "stars": 2.0, "text": "I am not a regular fast food person but when I pass a Wendy's I go for my favorite, a Large chili. The first time I stopped at this Wendy's I got a Chile that had next to no meat. It tasted great but Chili with very little to no meat, give me a break. Now about 5 months later I try again. This time there was even less. I measured it to less than a table spoon of speckled grains of meat, there was a time that it looked like it had more that a Dinty Moore beef stew. I will try another Wendy's and if it is the same then the company will hear from me for there is not such thing as Chili without meat as far as I know.", "aspect_word": "food, chili, meat, table, grains, beef stew, Chili", "sentiment": "neu, pos, neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3797, 0.6670, 0.4924, 0.5225, 0.4566, 0.3233, 0.2877, 0.3539, 0.4068, 0.4137", "emotion": "neutral, disgust, joy, neutral, neutral, neutral, neutral" }, { "review_id": "D4xyxCihbturqsn0swZVYQ", "business_id": "k5bldcjsOytNhNGpR_NxDw", "user_id": "CdK7KV_ChLGdceX-ixgCHg", "date": "2015-07-18 12:21:19", "stars": 5.0, "text": "Best service ever experienced at a Dunkin donuts! They were friendly at the take out window. They asked us to pull over and wait for our food. When they came out they apologized for the very short wait and when we opened our bag of food we realized they gave us 2 free chocolate donuts! We were very impressed!", "aspect_word": "service, food, wait, donuts", "sentiment": "pos, neu, neg, neu, neu", "sentiment_score": "0.8737, 0.8349, 0.7518, 0.7039, 0.3951", "emotion": "neutral, surprise" }, { "review_id": "fKoLpSbKH3aBI6rTtoxGpQ", "business_id": "g88mb6am4W2u_XNDN00y1A", "user_id": "lfXRZ56Sew5whYCEO725dQ", "date": "2010-04-26 17:13:38", "stars": 1.0, "text": "Slow service. To top it off recieved nasty sandwich that wasn't edible (chicken was so rubbery and tough you couldn't chew it). Girl wouldn't refund my money because she wasn't allowed said I'd have to call manager and find out when he was in. Manager was rude, said he'd have to talk to the owner to approve a refund and hung up on me. Still haven't heard back. At least I'm only out $5 to learn to never eat here again.", "aspect_word": "service, sandwich, chicken, manager, Manager, owner", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8468, 0.8072, 0.5599, 0.5885, 0.5904, 0.8759, 0.5524", "emotion": "disgust, anger, sadness, neutral, neutral" }, { "review_id": "LKTrKYejH3mReowgZ56Vvw", "business_id": "9RmCMNxgGe7vX5MYF_TM4Q", "user_id": "8WzFNiQZbUJjvHoT2Jp5rg", "date": "2009-02-27 05:17:07", "stars": 2.0, "text": "I'm seriously at this wawa every day. It's right by my house, so it's convenient. I also have an addiction to lemonade tea. \n\nSome of their sub makers suck and fuck up orders all the time. \n\nThe one indian man that's there late at night cards all the damn time for cigarettes, regardless that he sees you there every night. \n\nI had forgotten my ID (I'm 23) and my boyfriend had as well (he's 22) so we asked our friend to just grab us the pack since the dude wouldn't sell it to us, AND HE REFUSED OUR FRIEND AS WELL. So I went up to a few police officers that were in the wawa and I explained to them what happened, and the woman told him it was okay to sell it to me, and he still refused.\n\nDon't refuse me my nicotine wawa, and tell that stupid dude to get off his convenience store high horse.", "aspect_word": "lemonade tea, sub makers, man, cigarettes, pack, dude", "sentiment": "neu, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.4465, 0.4656, 0.3782, 0.5240, 0.4408, 0.5320, 0.5693", "emotion": "neutral, sadness, anger, anger, neutral" }, { "review_id": "SXak5R0hYZcKoy8ZC4moKg", "business_id": "zX-nNU-m8DMoG0NCRmsYdw", "user_id": "UiGZ1r7H1e3n1VhrRVDTEw", "date": "2019-06-30 20:47:59", "stars": 4.0, "text": "Decent wings at a good price! I dined in and service was surprisingly quick. Some of the flavors really pop and, shockingly, they are keto-friendly as long as you get bone-in wings (and avoid things like the honey and bbq). The boneless wings are breaded.\n\nYou can opt for veggies (celery and carrots) instead of fries, which is also a plus.\n\nI was not impressed with the mild flavor wings. Practically flavorless to me, especially compared to the others. The garlic parm wings taste more like butter parm. Not bad but not great. I am also disappointed that they don't deliver, though takeout is an option. \n\nThat said, the lemon pepper and cajun wings were fantastic. I recommend them. Service is friendly and quick, and it's very clean inside. I would eat here again.", "aspect_word": "wings, price, service, flavors, fries, flavor, flavorless, garlic, parm wings, lemon pepper, cajun wings, Service", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neg, neu, neg, neg, neu, pos, pos, pos", "sentiment_score": "0.8748, 0.8546, 0.8267, 0.8091, 0.4005, 0.3133, 0.4514, 0.5942, 0.2894, 0.5995, 0.3248, 0.3459, 0.4959, 0.3687, 0.7267", "emotion": "surprise, surprise, neutral, neutral, surprise, disgust, neutral, sadness, sadness, joy, neutral, neutral, neutral, neutral" }, { "review_id": "HhV-eemI4l-HZ-bWnwEt0w", "business_id": "hdhTBd-fs4OF0y1Vx3wikg", "user_id": "PKlpDsQ-0ILlkzD0LWUbwg", "date": "2019-12-08 20:00:12", "stars": 1.0, "text": "What a horrible experience here! Both me and my husband popped in for a seafood sub and they didn't have enough mix for both our subs. Of course the old lady gave us the excuse her co workers didn't take the mix out of the freezer to make a 2nd sub(she could've done this at the start of her shift to alleviate this). She asked for a different meat to go on the sub and we didn't want that. We asked if we can have 1 cookie instead and she just straight ignored us. She took some crab meat off MY sub to put on his which made both our sub mostly bread. I will NEVER go back!!!", "aspect_word": "seafood, mix, subs, lady, workers, freezer, sub, cookie, crab meat", "sentiment": "neu, neg, neu, neg, neg, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6142, 0.4442, 0.6967, 0.5397, 0.3112, 0.4378, 0.5133, 0.6890, 0.4038, 0.4238, 0.5645, 0.5569", "emotion": "fear, neutral, neutral, neutral, anger" }, { "review_id": "8qylvikaK5i0e9oLsRJ31A", "business_id": "z4LNDEAv4WvTI7ALmQtQ5w", "user_id": "kA7sIBVKgWXVwWbpXsUHQg", "date": "2014-09-07 00:40:44", "stars": 2.0, "text": "Why do people like Applebee's? How is this chain still in business?\n\nWhen an office requested lunch from here, I tried to sway them to any other restaurant, but they had their heart set on sub marginal food. \n\nI looked their menu up online and saw NOTHING that striked my fancy so I went with the Oriental chicken salad with grilled chicken. The chicken was gross-lots of grizzle and brown spots. It was a little wet too, which was weird. \n\nI also ordered an app of their chips and lime salsa. I tasted not even a trace of the lime. Oh well. \n\nEveryone's meals looked like they were heated up in a microwave and the shrimp looked like they were pre-cooked. I didn't see any grill marks on the grilled shrimp. \n\nDo yourself a favor and skip this chain.", "aspect_word": "lunch, food, menu, chicken salad, grilled chicken, chicken, chips, lime salsa, lime, meals, shrimp, grill, grilled", "sentiment": "neu, neg, neu, neu, neu, neg, neu, neu, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.8728, 0.5859, 0.7845, 0.4235, 0.4328, 0.7405, 0.5407, 0.4102, 0.3402, 0.6217, 0.6235, 0.3862, 0.4148, 0.3283", "emotion": "surprise, neutral, disgust, disgust, neutral, disgust, neutral, neutral, disgust, neutral" }, { "review_id": "P5yagIDh0fWoSYmuJnC4XA", "business_id": "ElaqBeWYxe5lspoBBNtemQ", "user_id": "s_C3YVr2PQ0G9VJjP4cdqQ", "date": "2018-11-17 23:14:53", "stars": 1.0, "text": "Just picked up my order chicken tenders and a sourdough philly cheese double. Ask for buffalo sauce with the chicken strips and received nothing but two little chicken tenders with no sauce for $2.49 and also received the wrong sandwich which was not on sourdough bread had no cheese sauce or onions and only one beef patty not at all correct. Fast food dinner for almost $10.00 and got screwed all around WTF never again will I go to BK so it's off to Chick Fill A", "aspect_word": "chicken tenders, buffalo sauce, strips, chicken, sauce, sandwich, beef, food, dinner", "sentiment": "neu, neu, neu, neg, neu, neg, neu, neg, pos, neu", "sentiment_score": "0.4083, 0.4377, 0.4030, 0.3859, 0.4094, 0.4279, 0.3874, 0.3978, 0.3621, 0.3558", "emotion": "neutral, joy, surprise" }, { "review_id": "di7qWSljG1V_LdPBZAkHXA", "business_id": "vVXHKfpMNofAsb8SMFHmbA", "user_id": "rB3ZaKIC5OLWefR-HU-yqQ", "date": "2019-08-07 03:17:27", "stars": 5.0, "text": "This is my place to go for wings. They are made to order and come to your table fresh and hot and ready to enjoy. No wait in line sat in the bar area. Our waitress Katie was very friendly and very good at her job. she made sure we had everything we needed thru out our visit and made it a good time to a great time. So when you are craving wings this is the place to go.", "aspect_word": "wings, table, wait, bar, waitress", "sentiment": "neu, neu, neg, neu, pos, neu", "sentiment_score": "0.6797, 0.4610, 0.4892, 0.8139, 0.7318, 0.6160", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "QC-XzZHfMo3_Roslv4MTig", "business_id": "z7wW4x7VdRNVUot9SglTnA", "user_id": "PCTpEXyUif_-Ak8c4aap3w", "date": "2016-05-15 18:42:25", "stars": 1.0, "text": "Poor customer service especially on a Sunday. Worst LED bulb selection in area esp compared to HD. \n\nKids on the floor clueless and texting and messing around. \n\nBest to go during the week when there seems to be deeper trades experienced employees to help. \n\nI still come here because it's convenient and will continue to use this store but with low expectations as always.", "aspect_word": "customer, service, selection, employees", "sentiment": "neg, neg, neg, pos", "sentiment_score": "0.8058, 0.5196, 0.3830, 0.5772", "emotion": "sadness, neutral, joy, neutral" }, { "review_id": "8gnQeMAZchrisUNGyOie2A", "business_id": "25OmP2rWhYVuqwhyjNO59Q", "user_id": "Z49LAHFZfvYbVrZAOUU0mw", "date": "2018-06-19 00:50:18", "stars": 1.0, "text": "On the phone you tell them no extras. No insurance ,no road side assistance .What does no mean? So you think you are all good when you go to pick up the vehicle they re-word insurance and then they add it to your bill. They are very unprofessional. Why would we add any of these products when we already have our own. Like insurance and AAA road side service.I think they are so used to scamming the customer that comes natural to them . They must have a incentive to pad the bill and they will make more commission. Trying speaking to someone and you get put on hold for 25 minutes . And finally when someone does pick up the phone they speak extremely obnoxious and rude. Like you are a child. I had such an experience with this company that I would not recommend this branch to anyone. I have dealings with Enterprise in Florida and it was nothing like this one. I guess it must be NJ.", "aspect_word": "bill, service", "sentiment": "neu, neg, neu", "sentiment_score": "0.4844, 0.2851, 0.5290", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, anger, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "t8-59pEgpmSDKkIZkBZylA", "business_id": "FMQD9NrrTvQ3MRSANhPOKg", "user_id": "dIWdrArjlHZ2AdlF7gpnXA", "date": "2020-01-11 19:19:50", "stars": 1.0, "text": "I come here all the time. I've always had a great service and pretty amazing food. After the food today. I'll probably never comeback. I was starving. I ordered quite a bit of food for just myself. The grits, were lumpy and cold. The butter didn't even melt. I ordered crispy hash browns they were hard as a rock, there was supposed to be cheese. There was no cheese. The over medium eggs were cold. I ordered and the food was brought to me pretty swiftly. I never even saw it being made. I work in the industry and know what slow days are like. The waitress told us she was cut, so I paid and left, not because she was cut. Because the food was awesome. I heard her comment about me leaving. I guess I'll find food elsewhere, since I'm starving.", "aspect_word": "service, food, grits, butter, hash, browns, cheese, eggs, waitress", "sentiment": "pos, pos, pos, neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, pos, neu", "sentiment_score": "0.9148, 0.9257, 0.3984, 0.5611, 0.5174, 0.7822, 0.2495, 0.3023, 0.2846, 0.3777, 0.5782, 0.2402, 0.4129, 0.6274, 0.7755, 0.5308", "emotion": "neutral, joy, neutral, neutral, sadness, neutral, neutral, neutral, joy, surprise, neutral, joy, neutral, neutral" }, { "review_id": "9aolRjyzO5KYqhw57mUAsw", "business_id": "zXCB28oFHB3SFNPKIDpdfw", "user_id": "B3s7gBz3NMFOaNvrzWzLIA", "date": "2013-12-25 22:50:58", "stars": 5.0, "text": "This is one of the nicer, friendlier branches of Starbucks I've been to.\n\nStaff is very friendly, the room isn't the biggest but enough light from both natural and overhead. The noise level isn't booming where its distracting but the great level you expect from a coffeehouse.\n\nConvenient location in Valley Park, a great spot all the time!", "aspect_word": "Staff, room, noise, coffeehouse, spot", "sentiment": "pos, neg, neg, neu, pos", "sentiment_score": "0.8464, 0.5337, 0.5609, 0.4387, 0.4464", "emotion": "joy, joy, joy" }, { "review_id": "UzmdzdT_W2mKjkRqGdqO8A", "business_id": "gdblKQ6YeyUWPXYncYvmbQ", "user_id": "Anx6fA6jHXmLS7oaUFXJcw", "date": "2012-02-14 21:37:08", "stars": 2.0, "text": "I don't know what it is about this location but I try not to eat here. Maybe I'm turning over a new leaf and will no longer eat fast food (yeah right), or maybe I just don't like the vibe here. anyway Id rather drive an extra couple miles to go to another location.", "aspect_word": "food, vibe", "sentiment": "neg, neg", "sentiment_score": "0.4335, 0.6146", "emotion": "neutral, neutral, neutral" }, { "review_id": "hRj0N9Urb05mKvXZqO4FCA", "business_id": "cZq--Kpq4bcmblLlzzcqLw", "user_id": "8MrHNUT0QBpD5vHxn1rD2w", "date": "2011-05-07 21:32:34", "stars": 4.0, "text": "Lowe's has everything you need to get the job done. I, and the rest of Montgoemery County, was there today and got my spring project supplies. Crowded but they had all four registers in the outdoor section manned so the wait to checkout was short.\n\nWell managed, clean, reasonable prices, and every doohickey under the sun.", "aspect_word": "wait, prices", "sentiment": "neg, pos", "sentiment_score": "0.6403, 0.6705", "emotion": "neutral, neutral, sadness, neutral, neutral" }, { "review_id": "Y6nGOAwBFKyDaabXr9C8ow", "business_id": "SsVIglGdHvMKAgj1WMlNsQ", "user_id": "rCjWFlqZ5c3M3XNqyKvR-A", "date": "2014-10-10 22:42:45", "stars": 1.0, "text": "Worst customers service ever. The lady who took my order don't even paying attention at all. I have to read my card twice. She did not ask me for expiration and three digit number at all. When I receive my order I end up paying cash. I would not call again. Can someone please help the customer. Who understand better English. Highly dispointed.", "aspect_word": "customers, service, lady, English", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7381, 0.7984, 0.8339, 0.4359", "emotion": "disgust, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "csZ4vFP3QFrQvu7xTQ-M9g", "business_id": "ZGErYinCaYR5UjTzovAZbw", "user_id": "uIHibXqmjvijB7alLMCS0Q", "date": "2015-02-21 22:04:53", "stars": 2.0, "text": "Lacking in ... something. I don't know if it's the sub-par service or lame wings, but I was certainly hoping for something dynamite. Nope. Not even the wings was dynamite.\n\nI guess that's what I get for going to a chain wings place. Definitely going to stick to non-chain wing places in the future. At least the alcohol was plentiful? They got that right.", "aspect_word": "service, wings, alcohol", "sentiment": "neg, neg, pos, pos", "sentiment_score": "0.8861, 0.5860, 0.4342, 0.6358", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "c8BUHTUbeYSUr92Qix0Crw", "business_id": "dzAo5l1AAHnz8Ln5uim-ZQ", "user_id": "ZXh5B3W61jok8yHSHU8s9A", "date": "2014-12-29 05:40:57", "stars": 4.0, "text": "Despite the local Yelp classification of Whole Foods as $$$, it is not quite as costly as it is made out to be. Compare the produce, hot bar, and other prices to Whole Foods in Honolulu and you'll see why I was jumping for joy for $1.50 kale when I am accustomed to paying $5 a bunch. Welcome to Whole Paycheck. \n\nThis particular location of Whole Foods has less options available for their hot food bar, pizza, and prepared food section. However, the lower prices balances out the premium paid for a larger selection in LA and Honolulu. \n\nI was delighted to eat a healthy, fresh meal during a busy day. Whole Foods made it easy to find a complete meal comprised entirely of freshly prepared options.", "aspect_word": "bar, food bar, pizza, prices, meal", "sentiment": "neu, neu, neu, neg, pos, pos", "sentiment_score": "0.2522, 0.4131, 0.5011, 0.5944, 0.7117, 0.5944", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "oYs6hsppIvI_mOmqECIz4w", "business_id": "VKJAYcMlWORKhPugOcBGeA", "user_id": "VL12EhEdT4OWqGq0nIqkzw", "date": "2013-04-08 15:54:33", "stars": 1.0, "text": "I hate Walmart. Always overflowing with rude, unhappy, overweight, poorly-dressed hordes of people. As well as employees who seemingly aren't thankful to even have a job under this Socialist regime. Do they have cheap prices? Yes, but at what cost people? The Chinese are getting their pockets stuffed with greenbacks while domestic industry shrinks, and this company with their mighty buying power is at the helm.", "aspect_word": "employees, prices", "sentiment": "neg, neg", "sentiment_score": "0.6735, 0.7081", "emotion": "anger, anger, surprise, neutral" }, { "review_id": "hCqbXt_UVrVWgBlqUqqROg", "business_id": "hZr37i9aFm5xetzoqxkigw", "user_id": "4dxuuZqXpdq1OrYIlx_tYw", "date": "2015-02-12 15:39:56", "stars": 1.0, "text": "If I could put zero stars I would. All i can say is HORRIBLE customer service! All I needed help with was the right size box and all I got was an attitude and a side eye. I left with nothing and with my questions unanswered. No active lostening skills whatsoever! Aweful finger down my throat experience! Terrible!", "aspect_word": "customer, service", "sentiment": "neg, neg", "sentiment_score": "0.8327, 0.7897", "emotion": "neutral, joy, sadness, fear" }, { "review_id": "kWB5xwSQ6Ozn_8nzj3ohQQ", "business_id": "6afF6p9H4jZSQ3X8mfss5Q", "user_id": "UucqGgKHToTHe06SEzS4Pw", "date": "2015-07-18 23:25:12", "stars": 5.0, "text": "Ok, look, it's TACO BELL and not some five star restaurant, so why I am doling out 5 stars? SERVICE, SERVICE, SERVICE!!! No, I'm not a fan of all the food (but try the Cantina Power Bowl for healthier fare here--beans, rice, salad, pico de gallo and chicken or beef..you can tell them to hold the sour cream if you're off dairy/high fat), but my 8 yr old loves it, it's fast, and most of all, I feel like I'm stopping at a friend's house for quick bite thanks to the warm hospitality of manager Kelly and her crew. She is a positive turbo force of superior customer service rarely seen these days which she inspires in her staff. She remembers our names and knows that my daughter hates tomatoes, so off they come on any meal. Her staff really care about your comfort and satisfaction and if you ever have to wait too long cause they are getting slammed at dinner time, they are quick to make it up to you with a smile and special treatment like a coupon or free meal. It's kind of like the cheap Mexican food chain, non-alcoholic version of the show Cheers....you can get a taco anywhere, but you wanna go where everybody knows your name and they're always glad you came.", "aspect_word": "SERVICE, food, fare, rice, salad, de gallo, chicken, beef, sour cream, fat, hospitality, manager, crew, customer, service, staff, meal, dinner, taco", "sentiment": "pos, pos, pos, neu, pos, neu, neu, neu, neu, neu, neu, neg, pos, pos, pos, pos, pos, pos, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.4300, 0.4554, 0.4793, 0.4051, 0.4806, 0.4338, 0.5215, 0.3666, 0.3880, 0.3818, 0.3361, 0.3195, 0.7494, 0.7589, 0.7036, 0.6746, 0.4844, 0.5258, 0.7571, 0.5757, 0.7392, 0.5247, 0.2080, 0.7080", "emotion": "surprise, neutral, joy, neutral, joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "y-XGwYfhFawyF_pDrx7bbw", "business_id": "yO3C7jR9U95EHg5lPXNUGQ", "user_id": "F-OwSluUWMn0vMp3bPWMnQ", "date": "2019-08-13 12:26:52", "stars": 4.0, "text": "While waiting for our plane to Amsterdam of course everyone needs Chick-fil-A before they leave the US. They never disappoint opening in the new area of Tampa international airport this Chick-fil-A has organize the lines pretty fast service and of course they're ever popular check in. My family does fried crispy chicken sandwiches as well as creamy lemonades all around because they don't do this in Europe.", "aspect_word": "service, chicken sandwiches, lemonades", "sentiment": "pos, pos, pos", "sentiment_score": "0.7372, 0.4094, 0.4603", "emotion": "neutral, neutral, neutral" }, { "review_id": "fhahLOcWAxaETRfOVrX1pA", "business_id": "o4JQbO3MyNaK5LmJcQrx-Q", "user_id": "G3N85_SVVGlhmfeFgtpXBA", "date": "2020-10-03 15:44:41", "stars": 5.0, "text": "Treat myself Friday! #OhSoYummy!!!! I've been wanting to try Smashburger for years. I just never made it in the place. After my my experience today , I must ask myself WHAT TOOK YOU SO LONG!!!! The service was friendly, patient, suggestive and all around helpful. The restaurant is also clean and neat with a simple decor. Not too fancy. Who needs fancy when youRe so focused on the food. Getting to the food. Muah! Ah ah AHHHHHH! \n\nI ordered a Specialty Smash burger with Cremini mushrooms truffle oil, Swiss cheese, green leaf lettuce, red onion, tomatoes, & salted caramel milkshake. Oh yeah and a side of flash fried Brussel sprouts. Oh! 2 the MG (OMG)! Every thing was fresh, flavorful. I wanted to order more Brussel sprouts but that would make it Greedy Friday. This location and the brand is fantastic! I will be back and with my family next time. Loving Smash Burger.", "aspect_word": "service, decor, food, Smash burger, Cremini mushrooms truffle oil, Swiss cheese, leaf lettuce, onion, salted caramel milkshake, milkshake, fried Brussel, sprouts, Brussel, Burger", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, neu, pos, neu, pos", "sentiment_score": "0.8050, 0.7246, 0.4154, 0.4151, 0.3779, 0.4844, 0.4986, 0.5215, 0.5050, 0.3917, 0.3691, 0.3454, 0.4138, 0.4153, 0.3352, 0.3909, 0.4248, 0.2700", "emotion": "joy, surprise, joy, neutral, neutral, neutral, surprise, surprise, sadness, joy, neutral, neutral" }, { "review_id": "eI3xuLSWPGAl7yjq-x4iOA", "business_id": "nmWOrJHm5qSYzhZINwqXqg", "user_id": "Kpkrdkm3hn3bzWNGZwkntg", "date": "2018-07-21 00:55:23", "stars": 1.0, "text": "Made the mistake of going here before the LSU game tonight! After waiting in line for over ten minutes I get up to the window, the moron at the window told me she only had 10 of the 16 pieces I ordered! Really it was 5:30 on a Saturday night!! Wtf this is your business!! At least she told me they didn't have the chicken instead of just shorting me like they have done several times in the past!\n\n\nOk much against my better judgement I went back again last night!!! My own fault but wifey was hungry! Got there about 7:30pm and no one was in the drive up, should have been a clue!! Ordered the ten piece special and was only a short wait for my order! Got home and opened the box and it was loaded! There were 13 pieces in the box!! OMG!! Overjoyed until my second look and saw seven WINGS and three legs. There were two thighs and one breast! Ok I can understand but for Christ sake just say something! Is it unreasonably for them to up front and be honest?? Apparently so!! Will not make this mistake again for a very very long time!!", "aspect_word": "chicken", "sentiment": "neg", "sentiment_score": "0.5955", "emotion": "surprise" }, { "review_id": "wKTqECMtSJKBWssNWdyoXA", "business_id": "yAl2K5aNXLPNZ7W64gd4Ww", "user_id": "lmL1P6wJi0Z8Jg8DTPqawQ", "date": "2019-12-04 18:09:10", "stars": 3.0, "text": "This Home Depot and the Lowe's down Lincoln Highway are your two best sources for any hardware you may need in the Langhorne area.\n\nI recently went in to this branch to check out laminate flooring. Well I didn't find exactly what I wanted, I found they had a pretty decent selection and attractive prices. On the way out one of their sale displays caught my eye and I wound up buying a power drill set that was offered at an unbelievable price. Throughout the store actually, the prices were as great as you'd expect from a big box store, comparable to Lowes, and much better than what you'd find at Ace. \n\nOn the downside, there are a few things that bug me about this place. I think their lack of Wi-Fi, in an area that's known for terrible cell phone coverage, is really unacceptable in this day and age. While trying to check out products and reviews on their website, I noticed I had zero bars (thanks Verizon). So without store Wi-Fi, not an uncommon thing today, I had no way to connect and check what I was looking for. More than once I've had to walk out and shop elsewhere because I wasn't able to get the information on a product that I needed.\n\nAlso their bathrooms are absolutely revolting! I had to take my kid into one, and we are both mortified at the state of it. It's almost 2020, nobody should have to use a store bathroom that smells like the plague and looks like a sewer pipe exploded. It's just really disgusting and unacceptable. They should really be ashamed for making customers and employees use a facility like this.", "aspect_word": "selection, prices, displays, price, coverage, bars, product, bathrooms, bathroom, sewer pipe, employees, facility", "sentiment": "pos, pos, neu, pos, pos, neg, neg, neg, neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.6248, 0.7366, 0.2933, 0.3877, 0.7026, 0.4309, 0.3447, 0.3768, 0.2928, 0.2315, 0.4581, 0.6865, 0.2720, 0.3766, 0.6565, 0.3070", "emotion": "neutral, neutral, neutral, surprise, neutral, surprise, neutral, disgust, disgust, disgust, neutral" }, { "review_id": "dQ33W06A-c3s5HAqbyGL0A", "business_id": "4B5ORibJ3vhimhW8LTY6Fg", "user_id": "Oi1qbcz2m2SnwUeztGYcnQ", "date": "2014-03-15 20:11:06", "stars": 4.0, "text": "Have you ever heard that funny trumpet or trombone sound that goes Wah wah wah? It's sometimes called the sad sound effect. Well now that I've set up this awesome segue there is absolutely nothing sad about this great Wawa.\n\nIn the world of Wawa's there are several flavors. This one is usually called a \"Super Wawa\" because it's huge and has the gas pumps outside. When it comes to convenience stores it doesn't get much better than this. \n\nI've been to the Wawa near my home in Havertown hundreds of times and this one is near where I work. There are reasons they \"own\" the convenience store business in this part of the country and this one is a great example.\n\n* 24/7\n* Great gas prices with cash and credit the same price.\n* Lottery\n* Inexpensive tasty coffee products.\n* Custom made fresh sandwiches that are decent especially at odd hours when everybody else is closed.\n* Refrigerated products that are always \"in code.\"\n* A management team that cares.\n\nBe warned that they get crazy busy but the handle the crowds well.", "aspect_word": "sound, flavors, gas, pumps, gas prices, price, coffee products, sandwiches, Refrigerated, products, management, crowds", "sentiment": "neg, pos, neg, neu, pos, pos, pos, pos, neu, pos, neg, neg", "sentiment_score": "0.4537, 0.4880, 0.2929, 0.3092, 0.2815, 0.3142, 0.4294, 0.4054, 0.2535, 0.2424, 0.3921, 0.4429", "emotion": "sadness, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "hwMhPPaUCHwNq5JZ5iGmCQ", "business_id": "W-EIcCybkgokW57MwjR0FA", "user_id": "qT1-N9hjbyjMW4Mvq4uU4w", "date": "2020-07-19 23:51:08", "stars": 3.0, "text": "Not that many people probably really actually enjoy going to The Home Depot on a weekend...but I truly detest going to The Home Depot on a weekend. \n\nThis was a madhouse. I'm glad to report that they do have someone standing at the door to make sure everyone entering wears a mask. Once inside the store it's a total free for all. I wandered with a total \"omg panic what am I doing\" look on my face for what seemed like forever. I couldn't find a single employee anywhere. \n\nThe store itself was well stocked, I've heard rumors of hardware stores being pretty picked through during these pandemic days, but fortunately that was not the case. \n\nThis is a Home Depot for weekend warrior experts only. If you're needing some help, I wouldn't recommend. \n\n\n\nMy trip to the store was for supplies to paint an old surfboard to use as ~home decor~ . I attached a picture to my review here.", "aspect_word": "employee", "sentiment": "neg", "sentiment_score": "0.6951", "emotion": "neutral, neutral, sadness, joy, neutral, fear, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "nb4n4JH7wSEiWjL5mWH2kQ", "business_id": "59hqWP1E1pfjshhHSu0OxA", "user_id": "fxeRdFmgY6tbTyidpcdFLw", "date": "2015-01-22 17:06:23", "stars": 3.0, "text": "I am truly not a fan of KFC anymore. I used to love their chicken when I was younger and now it seems a bit soggy.\n\nI do like the $5 fill up box. I usually get the chicken strips, 3, with wedges, a biscuit, a cookie, and a raspberry tea. It truly is a full meal in the box. \n\nI know I'll be back.", "aspect_word": "chicken, chicken strips, wedges, biscuit, cookie, tea, meal", "sentiment": "pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.4769, 0.4208, 0.3883, 0.4678, 0.4633, 0.3637, 0.5203", "emotion": "sadness, sadness, joy, neutral, joy, neutral, neutral" }, { "review_id": "fRROBlsLPm06wtOCnhldHQ", "business_id": "dUAw3a1UQq5ojCLq8JM7IQ", "user_id": "wSC6EzgU9bTq4aohxJVfdA", "date": "2020-09-09 19:25:23", "stars": 1.0, "text": "Only giving it a one star because I have to. Got in drive through at 1:32. Two cars ahead of me. Ordered a cheese burger. That was it. 1:56 the young man never spoke, never gave me a total, never said a single word. Just reached for my card.....actually, I had to lean out of the window to get it to him, because he was not going to do a thing but hold out his hand!!!! The laziest staff I have seen anywhere. Worst service and my burger was cold. Obviously made when I ordered it. The two cars ahead of me.....one sack each, no drinks!!!!! This kind of service will keep me from returning to this location for a long time. Get your stuff together! It's never been above a three star rating in all the years I've lived near, but this was ridiculous!!!!", "aspect_word": "cheese burger, man, staff, service, burger, drinks", "sentiment": "neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.5076, 0.7379, 0.8442, 0.8431, 0.6943, 0.6395, 0.7279", "emotion": "neutral, fear, neutral, surprise, disgust, neutral, neutral, neutral, neutral, neutral, disgust, neutral, fear, neutral, neutral, neutral, neutral, anger" }, { "review_id": "bATvpY0hc4FaEMs0k9AUkQ", "business_id": "qDHb_iuDuflIslhS49te0Q", "user_id": "dqrdUkd5RS8BQiF5k3_cXQ", "date": "2019-07-17 18:44:01", "stars": 4.0, "text": "So, I had never been to this location because I figured they didn't have a drivethru. But I was in the area to visit my daughter and new grandbaby, and wanted to pick up our favorite lunch. I discovered that they do indeed have a drivethru!\n\nThe guy that took my order sounded completely miserable and definitely wasn't personable. But the gal at the window more than made up for it with her bubbly personality.\n\nWait time was fine and our food and drinks were good. I was pleased to find a pickle with my sandwhich and plenty of napkins. But I was a little disappointed that my Turkey BLT sandwich was missing the bacon.", "aspect_word": "lunch, guy, gal, food, drinks, Turkey, BLT, BLT sandwich, bacon", "sentiment": "neu, neg, neg, pos, pos, neg, neu, neg, neg", "sentiment_score": "0.5996, 0.7890, 0.4895, 0.7327, 0.6501, 0.3521, 0.2803, 0.3160, 0.5629", "emotion": "surprise, joy, sadness, neutral, joy, sadness, neutral" }, { "review_id": "-phF7JKpBqB8omhNnVz4dA", "business_id": "fIyOuyJKeUlYgOUiG_8jfg", "user_id": "zuVo3swIQDA1RYI0gNqjWA", "date": "2011-07-20 08:46:57", "stars": 4.0, "text": "So, how often are you amazed by service at a fast food restaurant? I was at this KFC. So here is the story, I ordered my bucket of chicken (gotta love it), but was asked if I minded waiting 7min for it. I said no, was told one of the fryers were down, then the cashier handed me a large soda for free due to the wait. After my 7 min. I went to the counter to pick up my food, I was met by one of the nicest food service employees ever. She was very kind, police, and funny. Walking out I passed another employee who was very cordial. I got home, order was correct and the food was good. A great and unexpected experience!", "aspect_word": "service, chicken, waiting, fryers, cashier, soda, wait, counter, food, food service employees, employee", "sentiment": "pos, neu, neg, neu, neg, neu, neg, neu, neu, pos, pos, pos", "sentiment_score": "0.6777, 0.2959, 0.3500, 0.3700, 0.3161, 0.5459, 0.5775, 0.4912, 0.7338, 0.4994, 0.5276, 0.7838", "emotion": "surprise, neutral, joy, joy, joy, joy" }, { "review_id": "0hm_RuZvaB4DQpDKrw2d2A", "business_id": "dzD2Oax8JtMDMwsyq-Hs1w", "user_id": "tWPHm6le7eNlDzeJfwO6yQ", "date": "2019-05-21 21:22:28", "stars": 1.0, "text": "One star is far too much.\n\nI have a lot of patience but I've lost it for this location. I try to keep in mind that employees have bad days, but the service at the Bridgeton, Missouri location on the St. Charles Rock Road is terrible every time. I keep going back because it's close to the office and it's my husband's favorite. We won't be going back anymore. We usually go for lunch. Every time we've gone the trash can is overflowing, one time an employee just piled more on and walked away. They never have fajita veggies ready and act like I'm putting them out by wanting them. Most of the employees throw you attitude, but some are nice. Today I went in wanting the soup, the employee was rude to me from the start, showed me that they only had a little soup left and asked me if I still wanted it. I switched my order and she started slamming stuff around as she started to make it. I asked for fajita veggies which of course they were out of, and she told me they were out, with an attitude. I lost it, immediately left and will never go back to that location and probably not to any Qdoba ever again. There's no excuse for their consistent terrible service. It's insulting to go into an establishment where you're spending money, with a smile on your face and to be treated so poorly for no reason over and over again. I'm livid.", "aspect_word": "employees, service, lunch, employee, veggies, soup, fajita, fajita veggies, attitude", "sentiment": "neg, neg, neu, neg, neu, neg, neu, neg, neu, neu, neu, neg, neg", "sentiment_score": "0.8253, 0.8285, 0.8547, 0.8428, 0.4101, 0.7757, 0.5999, 0.8184, 0.4888, 0.3967, 0.2914, 0.5244, 0.8535", "emotion": "neutral, sadness, neutral, fear, joy, neutral, neutral, neutral, anger, anger, neutral, neutral, fear, disgust, anger, neutral" }, { "review_id": "q6MrjSUrCizOfZC9vmEtGQ", "business_id": "c4D851qxOujE5KTH8upXTA", "user_id": "neeKkwvkR0X4pB4z-eP-Lg", "date": "2008-03-30 04:50:54", "stars": 5.0, "text": "I found this Wendy's to be insanely charming for some reason. I stopped in for some chili on a work trip, and I saw a guy pitch an absolute fit at the counter because when he asked for a drink refill, they gave him a new drink in a small cup instead of refilling his Biggie cup. I mean, this guy just lost his head over it. The chili was okay.", "aspect_word": "chili, counter, drink", "sentiment": "neu, neu, neu, neu, pos", "sentiment_score": "0.7234, 0.4629, 0.7328, 0.6325, 0.5571", "emotion": "joy, disgust, disgust, neutral, neutral" }, { "review_id": "J4zb3i-qRlFV-zGGG89Ylw", "business_id": "ZDHisH5mNpfBnDvDFU6y8g", "user_id": "v9wxOmcAzPp3GNA9JmBgVw", "date": "2015-08-26 19:19:07", "stars": 3.0, "text": "It's rear that I have to ask anyone for help but when I have I didn't find anyone here to be very nice. Today I had to ask where to an attachment for my drill. Asked the Old guy that was marking up some discounted items. He barely looked to see what I was holding. Then gave me major attitude when he had to walk 5 steps from where he was to pick it off the shelf. Also had a key made a couple months ago... Again... Another old guy didn't really seem like he wanted to help. I was standing at the counter for a good 5 minutes before he stopped what he was doing to help me. Had to ask a younger guy in the paint section where to find something. He seemed a little overwhelmed but at least I got a your welcome after my thank you. Cashiers are always nice.... I'm a pretty friendly and respectful person. I always say excuse me, please and thank you. I expect that curtesy in return.", "aspect_word": "guy, counter, Cashiers", "sentiment": "neg, neg, neu, pos", "sentiment_score": "0.4806, 0.6092, 0.6939, 0.3550", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, fear, neutral, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "k2GkN6HgUhRUTzU5KAABVA", "business_id": "NOfcKosEMwKdo_x8eelgTg", "user_id": "l8YT0FqbvwEzrCH4HrrDKQ", "date": "2015-10-23 18:00:42", "stars": 5.0, "text": "This is the best planet fitness location.\nFirst it's new so all the equipment is newer than other planet places. Also I think it was an old Sears if I remember correctly so it's one of the larger PFs around. People actually put the weights back and don't hoard them (this is probably bc the staff actually walks around the premises unlike other PFs - rising sun location is the worst with putting stuff back) to PF in general you get what you pay for so endless amounts of cardio and weight machines when I'd prefer more free weights, squat and weight benches to do these exercises without the smith machine.", "aspect_word": "location, equipment, staff", "sentiment": "pos, neg, neg", "sentiment_score": "0.3677, 0.3463, 0.8419", "emotion": "neutral, neutral, neutral, disgust, neutral" }, { "review_id": "bzfRojgFq0sm7h8diqNMpQ", "business_id": "gEn52Xe8B-sOjPeG8a5QtA", "user_id": "fj7idOQ85wqGO1iprdQZlg", "date": "2009-12-11 15:13:48", "stars": 3.0, "text": "Corn salsa at Green Hills Chipotle is medium spicy. Personal preference is medium hot tomatillo salsa with green chili flavor. The mild is basically simple tomato and the hot is tomatillo with red chili peppers. Chipotle Mexican grill is good but with fewer topping selections than some of its competition. I usually just go with one of the tomatillo salsas. If your concerned about your carbs, you can have your burrito naked w/o tortilla in a bowl. Its a far cry from Nuevo Burrito in east Nashville, but not bad for corporate Tex Mex.", "aspect_word": "Corn salsa, tomatillo, salsa, chili flavor, red chili peppers, grill, tomatillo salsas, burrito naked w, tortilla, bowl", "sentiment": "pos, pos, neu, pos, neu, neu, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.4018, 0.2751, 0.4136, 0.3949, 0.4903, 0.4577, 0.4902, 0.3871, 0.4231, 0.4118, 0.5144, 0.6445", "emotion": "neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "OJD6oRl1S8fdny8varjB5w", "business_id": "9Hz4L2kothD6hzwcMa5-zw", "user_id": "cUB2WhICFuSe7DwXAIoo0g", "date": "2016-08-22 20:35:05", "stars": 5.0, "text": "Best DD I've ever been to. Clean, quiet and convenient. I like this one because of the lounge type seating. Close enough to have a chat with someone new but not so close that you feel uncomfortable. Customer service was friendly and on point. We'll visit again when in the Glen Mills area.", "aspect_word": "lounge, seating, Customer, service", "sentiment": "pos, neu, pos, pos, pos", "sentiment_score": "0.4844, 0.3853, 0.3006, 0.3885, 0.4024", "emotion": "neutral, joy, fear, neutral, neutral, neutral" }, { "review_id": "DDLkLu34gdmxWJmQ9_677Q", "business_id": "fGsEVei0W5kyhlL8TRNclg", "user_id": "GIMg5oHqsJXdRq_7tR2jjQ", "date": "2009-01-27 14:14:35", "stars": 2.0, "text": "I've been coming here virtually ever day since my stay in good ol' Conshy. Why? Because I need coffee to function and I like my fancy lattes. I've only had one nice barista and she is uber nice. Everyone else has been terribly rude. If they make my drink wrong, they are rude about fixing it. And frankly I've had two good lattes from here. Why do I keep coming back? It's the only latte place I've found. Today I came in and the baristas were really nice to the locals and were one again mean to me when now it has been the seventh day I've come in. (However, the one barista who has been consistently nice to me is still the sweetest, so THANK YOU!) There is no excuse to be rude to a customer especially someone like me who is always friendly to people. Terribly customer service. I'm sticking with WaWa from now on. \n\nOnly positive note is the tea lattes are back. I did go in yesterday and the barista made a FABULOUS green tea latte. That has been the highlight of my Starbucks experience. Sad.", "aspect_word": "coffee, lattes, barista, drink, baristas, customer, service, tea lattes, green tea latte", "sentiment": "neu, pos, pos, neu, pos, pos, pos, neg, neg, neu, pos, pos, pos", "sentiment_score": "0.3730, 0.6037, 0.5972, 0.6072, 0.4517, 0.5772, 0.4939, 0.4149, 0.4594, 0.3698, 0.3554, 0.3892, 0.4713", "emotion": "joy, surprise, anger, anger, surprise, joy, sadness, neutral, joy, joy, sadness, neutral" }, { "review_id": "TYHj-veCKJAtOBJ_TBsl4w", "business_id": "KwJY9y6ss29PCkL52kRxzg", "user_id": "Hp93IObnzV2ZJ0rGmKYdVw", "date": "2014-12-31 01:10:09", "stars": 1.0, "text": "I'm sitting in a parking place right now because I had to pull over and immediately review how bad this service was. It's a short review, because it was a short experience. I pulled up to the drive thru window, the lady opened the window, I said \"hi\", she said nothing, SWUNG my bag out AT me, I said thank you (benefit of the doubt), she again said nothing, turned around and walked off before the window even closed. Complete attitude.", "aspect_word": "service, lady", "sentiment": "neg, neg", "sentiment_score": "0.8868, 0.7611", "emotion": "disgust, neutral, surprise, neutral, neutral" }, { "review_id": "AIUfu7NzAI3q_8ovBtBXrw", "business_id": "d3v51cMiLdNvn0GevIQDeg", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2013-05-29 22:42:21", "stars": 3.0, "text": "Is the Egg White Delight McMuffin, delightfully delicious? Yes, if you add Frank's Hot Sauce. \n\nWhen you break down the nutrition facts and compare the new Egg White to the Regular McMuffin, there really isn't that much of a difference. You save 50 calories and 5 grams of fat ordering the EW. Ordering the regular Egg McMuffin you lose 1 gram of fiber and get 20 mg less of Sodium. If you count points on the Weight Watchers program, a regular McMuffin is 8 points and the new Egg White is 7. One point is not that big of a savings. The egg whites and white cheddar is not exclusive to the McMuffin, you can try it on any egg & cheese sandwich. Which means, you can have it your way. Oh wait, that is another burger joints phrase. \n\nNormally I am not a fan of McDonalds, but this one is close to work and surprisingly is better then any of the ones near my home in Saint Louis. When I am in need of a quick breakfast, this is a great place to stop. The staff is friendly and awake when I stop by at 5:30 AM.", "aspect_word": "Egg White Delight McMuffin, Hot Sauce, Egg White, McMuffin, Egg McMuffin, egg whites, cheddar, egg, cheese sandwich, burger, McDonalds, breakfast, staff", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5261, 0.4078, 0.3527, 0.3139, 0.3460, 0.3072, 0.3331, 0.3216, 0.4104, 0.5312, 0.5064, 0.4028, 0.5177, 0.4298, 0.4419, 0.6525", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, surprise, neutral, neutral, neutral" }, { "review_id": "cl0ogV-3jhlUfyxQtK0bHQ", "business_id": "rtmDEDAfT8aDPxI_uugMIg", "user_id": "N0Mdmf7gYhw7mJC6LzhcNA", "date": "2019-02-20 01:36:34", "stars": 1.0, "text": "The pharmacy Dept is very rude! I dropped off a prescription early during the day. I picked it up, went home, checked the bag and noticed that it wasn't the usual prescription for my mom. I called the pharmacy they let the phone ring... then put it on hold just to let it ring again and be placed on hold. I was on hold for an hour before I hang up. I figured that maybe they were at lunch. I called back around 5 hours later and got the same treatment. I decided to go there myself. I went through the drive through and expressed my concerns and the tech said that's how they have it. I went home and got my previous prescription and went back to the pharmacy and went in. I spoke with Dr ANGELA DAVIS and she was very rude in her tone. I'm supposed to ask questions and as a Dr she should be able to explain things to me. Whether if rules have changed or insurance has changed or whatever the case may be. There is no need to be rude or obnoxious especially if I'm not rude to you in any way. This is the first time I have ever been treated this way. I am definitely changing my pharmacy if though they are closer to home. I will not tolerate disrespect on any level... The pharmacy needs practice on customer service and at least answer their phones!!!", "aspect_word": "pharmacy, lunch, treatment, tech, rules, insurance, customer, service", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.7658, 0.6968, 0.3248, 0.5211, 0.3268, 0.3235, 0.3138, 0.3617", "emotion": "anger, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, anger, neutral, neutral, anger, surprise, neutral, anger, neutral, neutral, neutral" }, { "review_id": "lGt6Wop-vxGtSEf0gkZeng", "business_id": "rA2SX2YI0u6YndY3huUiKg", "user_id": "wq0XFZTTbWm24vMzTCkL7g", "date": "2020-01-05 02:15:38", "stars": 2.0, "text": "So I was sent to this Burger King to purchase a burger for my Mother and Aunt. I went through the Drive Thru. The team member assisting me was unfriendly and I felt incredibly strange. Strange because I felt uninvited and like I was a burden. I was tempted to just drive off and head to a McDonalds or Jack in the Box up the Street. I waited and got my food after paying. I was not offered sauce/kethcup and when i requested some i felt like the most annoying person ever. Last part of why i will never return was that THE FRIES WERE GROSS. They were not fresh or close to it. They tasted like they were bathing in oil for over and hour. I have made up my mind to never ever visit this place again. I hope you have a better experience.", "aspect_word": "burger, team, McDonalds, food, sauce, FRIES", "sentiment": "neu, neg, neu, neu, neu, neg", "sentiment_score": "0.8816, 0.7738, 0.4619, 0.7380, 0.4729, 0.4686", "emotion": "neutral, neutral, fear, sadness, fear, neutral, anger, sadness, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "215xTH3_rqEK1I79uw8M5Q", "business_id": "9crneh6ejrg5h-PpZzy8ew", "user_id": "plTru8cy8JxeBReFmRY0Og", "date": "2017-10-05 16:56:59", "stars": 5.0, "text": "If you ever have to rent a car from here I hope you get Reggie to take care of you! I had to get a rental after my first at accident and he made sure it was an easy and fast process while being very friendly and nice. Thank you Reggie!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, joy" }, { "review_id": "z0sbg6ZJaNkCelNllAEeBQ", "business_id": "ZZD15h-aYgr_WRJkuIwVkQ", "user_id": "5UowAg35JaQX5DBQ4v7_Vw", "date": "2020-10-27 18:28:42", "stars": 5.0, "text": "I have visited this home depot a lot lately to get items for the house. I am able to find everything I need for here. Their staff are really nice and helpful. Last time I visited, I was helped by Nikola and she was amazing. I highly recommend this home depot to everyone and will always return for any future needs for the house", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8760", "emotion": "neutral, joy, joy, surprise, neutral" }, { "review_id": "zmGkdtXL1T0BIYm15rMsIw", "business_id": "vgGA8DaA5F4GXdG6y_WBog", "user_id": "CLg0CzbxOK1qfvzG6rP_Zg", "date": "2019-11-05 23:06:21", "stars": 1.0, "text": "I called in as I knew my order would take awhile being that I was ordering for multiple people. I was put on hold which isn't a huge deal but being put on hold for OVER 15 mins is somewhat ridiculous. Instead of someone answering they just hung up on me. I called back and got no response. Called a third time and put on hold again. By this time I had already arrived and saw literally no more than a few people waiting, place was virtually empty. I went elsewhere\n\nUpdate, tried to come here again and a lady told me it would be 30 minutes before my order was started and one hour before it would be ready. I asked why and she said she didn't know. So dumb! Lazy people and terrible management", "aspect_word": "waiting, place, lady, people, management", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.5709, 0.4678, 0.7345, 0.5661, 0.8538", "emotion": "neutral, anger, neutral, sadness, surprise, surprise, disgust" }, { "review_id": "27Js47PSpXuOIonsWPkOCw", "business_id": "z1b63ZH1l-ETkqqnJctAsw", "user_id": "bksemxCK9LSiUzE_FfDM-g", "date": "2016-02-10 00:52:56", "stars": 1.0, "text": "The apartments and facilities are nice but parking is a major issue at this complex. \n\nFirst, residents are charged for parking and there aren't enough convenient parking spaces to accommodate the residents near their buildings. Please note that this place is in the middle of the suburbs. \n\nSecondly, there are only 6 guest parking spaces for 400 apartments, and residents have been advised that management recently partnered up with a towing company to tow anyone that does not have a parking permit on the lot. \n\nIn addition you pay a trash maintenance fee to have someone come and get your trash since there are no trash-shoots. This is not a big deal however the little fees are annoying. \n\nI would be very hesitant to recommend this place.", "aspect_word": "facilities, parking, spaces, management, fees", "sentiment": "pos, neg, neg, neu, neg, neg", "sentiment_score": "0.6868, 0.4552, 0.4329, 0.3827, 0.5043, 0.7144", "emotion": "neutral, neutral, neutral, fear, neutral" }, { "review_id": "twSiATq5yEG1GnxWyj_khA", "business_id": "hYQe_ufTaQCDQCgNj176aA", "user_id": "mTC_jv0tgY-OBxcnyiT3hA", "date": "2019-06-27 22:29:36", "stars": 1.0, "text": "First time here had no clue what to do, ordered on the menu screen and was standing around 5 mins, I walked up to the girl at cashier asking if I take a pager,.. she says it's up to me... still stAnding there me clearly clueless on what to do, the cashier says nothing!!! 10 mins later I happen to notice this man walk past me and go in the back, so I figured okay maybe I need to go there because no one is calling my name. There is a bag sitting there with no slip on it and another guy picking up his food with no slip attached. A worker says u picking up two salads??? Me: yes and I take it. \n\nGet home with Someone else's order!!!! Why wasn't my receipt with description attached to it? \n\nThese people are ridiculous. What a miserable place. Such a shame where this Panera is located, terrible workers that just don't give a crap. I never had this attitude in retail when I was a teen or I was fired. \n\nI def won't be back. Hopefully this location closes and opens in Newtown because the type of workers they get in that area don't give a crap.", "aspect_word": "menu, cashier, man, food, worker, salads, place, Panera, workers, attitude", "sentiment": "neu, neu, neg, neg, neu, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8624, 0.3245, 0.4735, 0.6197, 0.8027, 0.5084, 0.7910, 0.4627, 0.2676, 0.7972, 0.6325, 0.7792", "emotion": "neutral, neutral, neutral, neutral, surprise, surprise, sadness, disgust, anger, neutral, neutral" }, { "review_id": "_hBxAJGrgBs0q_jr-Z73XA", "business_id": "xV-GAlJLV-vNUpUGSkg77Q", "user_id": "cDQG_OGCpu4ATDz6rQSryw", "date": "2017-11-07 19:44:18", "stars": 5.0, "text": "Randomly stopped here for a coffee and bagel on my way to work. The place was super clean and the cashier was one of the nicest people I had ever met. While I didn't really get anything that exciting a super cinnamon bagel & coffee, I would highly recommend this place & I will definitely be coming back here more often. \n\nIf you are not a rewards member, you should sign up and take advantage of random promotions they send to your card, today my coffee was FREE! What a great way to start my day :)", "aspect_word": "coffee, bagel, place, cashier", "sentiment": "neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.6915, 0.5447, 0.5377, 0.6510, 0.4643, 0.4176, 0.4844", "emotion": "neutral, joy, joy" }, { "review_id": "pzF0lbSfcwCjkerFqJuWEA", "business_id": "jWljp4qLuqr968VFA4EWrQ", "user_id": "SGENjVibYE7zaq1j3376JQ", "date": "2015-08-03 21:44:23", "stars": 1.0, "text": "Very rarely do I write a review of a fast food place, but when I do it's because the service either blew me away or I walked away dissatisfied. This time it was the latter. I spilled my soda, and I attempted to clean it up with napkins offered to me by an employee (since nobody seemed interested in helping me). The cashier offered to help, which led me to believe he was going to help me with the mess, but instead handed me paper towels.\n\nI hold myself accountable for making the mess, but there was nobody in the restaurant, and no reason they couldn't assist me. Instead they stared at me like I worked there or talked on their cell phone. I never expect anyone to clean up my messes, but is it that hard to help?", "aspect_word": "service, soda, napkins, employee, cashier", "sentiment": "neg, neu, neu, neg, neg", "sentiment_score": "0.8940, 0.6138, 0.3583, 0.7191, 0.4364", "emotion": "anger, neutral, anger" }, { "review_id": "hQY4pNnGcttyCEh7d8GnMw", "business_id": "tKIY9qXUUHIqOXXyT5EB6w", "user_id": "h4ZqDUqVcektL45xG4QDew", "date": "2011-11-01 02:50:05", "stars": 1.0, "text": "I mean, you can't expect much from a McDonald's, but when the manager (Beth) tells you the MACHINE chooses whether you can swipe credit card or ATM and then tells you there's no other option to pay?? I mean, are there any intelligence standards or education requirements to work here?\nThen my filet-o-fish tasted stale. Nothing worse than stale Mickey D's.", "aspect_word": "manager, filet, fish, Mickey", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.8146, 0.5359, 0.4754, 0.4474", "emotion": "disgust, neutral" }, { "review_id": "da0lPpP-zeUYrb61M-d39A", "business_id": "X_ATiIQ_6U3d6Ib0pnHMsQ", "user_id": "fxeRdFmgY6tbTyidpcdFLw", "date": "2016-08-02 16:22:49", "stars": 1.0, "text": "I have gone to this location a few times. I have never got anything that resembled right. I will not go back.\n\nMy order was just thrown together. The service was not anywhere close to half way friendly. the food was greasy and cold when I got it home. Yes, I did factor in the 20 min drive home. My cheese was no where near melted in that 20 minutes.", "aspect_word": "service, food, cheese", "sentiment": "neg, neg, neg", "sentiment_score": "0.8834, 0.8417, 0.7629", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "xyNcYu0dA3OknTIrkS5YpA", "business_id": "Y11zfR5wrMUg2DY8FVcueg", "user_id": "NGGd_11d2RXR8wTurenLgg", "date": "2014-09-30 13:30:53", "stars": 5.0, "text": "This is our go-to Home Depot since it's only a 5-10 minute drive from our house. My husband practically lives at this location and the one in Claymont. The staff is there when you need them, but not overly so. My only problem with Home Depots in general is that I just want to buy it all - oh the things I could do to my house if I had a never ending budget, but for now, one project at a time will work for me :)", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.7258", "emotion": "neutral, surprise, neutral, neutral" }, { "review_id": "7pZokYaYEYGN7VNmyq2Y3w", "business_id": "RICHQzCR4Gv_2l3maFYcOw", "user_id": "olKHTqB0pydLHO3pnOFZcQ", "date": "2011-10-24 07:37:59", "stars": 2.0, "text": "I was shopping for tires and had the worst sales pitch thrown at me in a long time from Discount Tire.\n\nAfter calling them I found out their prices were higher after shopping around so I told an employee (over the phone) I had a better deal elsewhere. He said: \"I will match it!\". He also told me that the Fisk tire was available. So I therefore head over with my car.\n\nI show up and get a different employee who wouldn't let me speak with they man who promised me a deal. This guy tried to sell me \"tire insurance\" (for all four tires) and then told me they were out of the Fisk tire brand. (snark -snark! You're kidding me?) I basically told him that I wasn't planning to drive over a bed of nails any time soon and that I just wanted tires (he wasn't too happy with me).\n\nThis was looking more like a case of \"bait and switch\" and I was ready to walk out but he knew he was going to lose a sale if he didn't give me the price promised over the phone. He said he would give me a better tire brand for my price. I got my deal but I had to work for it not to mention put up with their sales pitch. I wouldn't recommend this location.", "aspect_word": "sales, prices, employee, man, guy, price", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.7960, 0.7081, 0.5342, 0.7942, 0.6718, 0.6243, 0.4068, 0.3907, 0.5595", "emotion": "disgust, surprise, anger, neutral, fear, anger, neutral, sadness, neutral, neutral" }, { "review_id": "lgsJXgUVKymtG03j3p3y-w", "business_id": "aCXPdnDwb0iBdFO6Ui6gwQ", "user_id": "jRVs6KNh30LgOcAcWttJMg", "date": "2020-10-09 16:34:36", "stars": 1.0, "text": "Awful experience. Online order last night saying 40-50 minutes for delivery. 75 minutes, after it said it was out for delivery for 35 minutes, I called and said I wanted to cancel because it's been well over an hour and the pizza is old and cold by now. \n\nThey ended up cancelling the order and then 40 minutes later the pizza was delivered?? It wasn't a contactless delivery, he had no mask on. \n\nThe pizza was bad. Can't even call it pizza.", "aspect_word": "delivery, pizza", "sentiment": "neu, neg, neg, neg, neg, neg", "sentiment_score": "0.4480, 0.7558, 0.5373, 0.6320, 0.7676, 0.5574", "emotion": "fear, neutral, sadness, surprise, neutral" }, { "review_id": "050bWoBidQ-k-SEI0ejzKw", "business_id": "98WN9RBqwwCQYV1d9K4X2A", "user_id": "xTv4AV6sJ3AKI2G8vh8eTQ", "date": "2019-08-23 17:33:10", "stars": 1.0, "text": "My wife worked with the owner to process a return to amazon. He wasn't very helpful and was rude. He stated the return wasn't packaged properly, even though Amazon stated it didn't need to be packaged. When my wife asked if he had spare cardboard or paper laying around so she could reinforce it, he simply said \"you want me to package this for free?\" Do not waste your time and don't give this guy your business.", "aspect_word": "owner, guy", "sentiment": "neg, neg", "sentiment_score": "0.7535, 0.6256", "emotion": "anger, neutral" }, { "review_id": "31AP_uavjhJLtpCqpM3x_A", "business_id": "WoLNjwMW7fDivhWwY7tODg", "user_id": "eizcri3wE2PzQ8tJAWrMRQ", "date": "2019-06-12 05:49:40", "stars": 4.0, "text": "When I mobile ordered my food it was completely awful I didn't even bother to eat it, what I did do is return it. Please anyone tell me... would you eat this?... answer is probably \"No or HELL NO!\". When I returned it, got a new BLT sandwich done probably & some cookies to go with it & I couldn't have been anymore thankful. But one thing is for sure probably won't be mobile ordering from there again... for a while", "aspect_word": "food, BLT, sandwich, cookies", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.5615, 0.5872, 0.5068, 0.5439", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, anger, joy, neutral, neutral, neutral, neutral" }, { "review_id": "5d_b2exNTsqi3PuGkmDdtA", "business_id": "mI3d2h5I2rbzRmBjAcD-8A", "user_id": "wN9bfsz7F0gfjr9wjnbw9g", "date": "2019-12-22 15:51:54", "stars": 1.0, "text": "Worst customer service ever, this franchise needs training and an overhaul. Looking in the back there were more food under lamps which shows pure laziness and fries were cold.\n\nWalking in and it did not smell clean. More like an underlying smell of mop bucket water. No thank you.\n\nI don't usually do fast food unless I'm late, in between meetings, and need something fast before I go into starving mode. After this disastrous restaurant visit, I'm really going to avoid Fast food joints at all costs!", "aspect_word": "customer, service, food, fries, water", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7879, 0.6083, 0.6169, 0.8347, 0.3274, 0.3727, 0.4044", "emotion": "disgust, neutral, disgust, neutral, neutral" }, { "review_id": "7XCOERaUhyPenXpU86HcJw", "business_id": "sqefJ23B6fFZFlM6rRxxiA", "user_id": "7L7GL5Pi2cf8mbm2Dpw4zw", "date": "2017-01-12 03:38:11", "stars": 1.0, "text": "Today BMW rented a car for me since they were working on my car. Well at first they had a car for me, a Ford Expedition but as soon as I was about to drive away the manager noted it had a cracked screening said she could not rent that car out, so now they drove me to Berwyn so I could get a car there. Just a complete waste of time for me and the manager had an attitude.\n\nI think its best to reserve a car way in advance they cannot handle spur of the moment requests to rent cars.", "aspect_word": "manager, attitude", "sentiment": "neg, neg, neg", "sentiment_score": "0.8671, 0.8882, 0.4366", "emotion": "surprise, neutral, neutral" }, { "review_id": "ZqLCLrj9RBQzUbU4gtkNVQ", "business_id": "X8B-qqJT5bzrUH_wkjhVbQ", "user_id": "fo1h_M46_IDvlyHM3pdLKA", "date": "2021-10-22 01:24:32", "stars": 1.0, "text": "I WILL NEVER go back there again, I got a coupon in the mail and it sounded good for dinner so I drove there and placed my order she said that they don't participate with the coupons , what a let- down so I went to another \nsub shop ( not subway) and they took subways coupon and still got a sandwich..", "aspect_word": "dinner, sandwich", "sentiment": "neu, neu", "sentiment_score": "0.7620, 0.7373", "emotion": "neutral, neutral" }, { "review_id": "bPnYmn6mLfbkqoTMr-f6CA", "business_id": "cgoVbBcMm7t_Lq5FGthlKw", "user_id": "Wyxp5kXKRcwbFkiLEF8agg", "date": "2019-03-07 21:47:28", "stars": 4.0, "text": "this Popeyes like the location and Lebanon Tennessee which closed has fallen on a little hard times a lot of staff is no longer here and sometimes you will find the quality of the food is still good but the dining room can be sometimes slightly messy and it's still in the TA truck stop it's still quite busy they do a good job on the food I'm enjoying my food currently although the dining room is a little messy they mentioned they lost a lot of help so I'm not going to really put up pictures of that cuz I can understand the quality of the food though is still great currently having the two piece mixed mild leg and breast with a biscuit and a red beans and rice which makes something combo at the meal and it's perfectly fine they brought two employees from the TA truck stop in Effingham Illinois are the try to get things in line I guess apparently they put them up in a hotel or something but they're doing what they can but good news though is the quality of the chicken is still good I'm eating in here now and they came out and I just checking you wiped out at Avon they did so it's okay I understand but the main thing is to consistency of food is hot it's not cold it's not uncooked that's the good thing", "aspect_word": "staff, food, dining room, meal, chicken", "sentiment": "neg, pos, pos, neg, pos, neu, pos, neg", "sentiment_score": "0.6098, 0.4765, 0.4478, 0.3323, 0.6261, 0.5061, 0.4081, 0.3704", "emotion": "neutral" }, { "review_id": "hnGpxCSOQGOf51XWUgwfNg", "business_id": "RCZu9USYtC6S_btjFJ_YEw", "user_id": "wX8vrInWJPR0Gf0o9fKnNw", "date": "2016-12-08 02:53:23", "stars": 4.0, "text": "I tend to avoid fast food, especially KFC and Taco Bell, BUT I was starving. I was actually impressed! This place is clean, has friendly staff, fast service AND the food was fresh. Yes, shocking, I know. I came at 7:30 so was expecting the worst (as I have had at Edmonton locations). Everything was great. I am recommending this place.", "aspect_word": "food, staff, service", "sentiment": "neg, pos, pos, pos", "sentiment_score": "0.4504, 0.8667, 0.8703, 0.8543", "emotion": "neutral, surprise, surprise, disgust, joy, joy, neutral" }, { "review_id": "nfyxL7-qCiFb5emDm__0ug", "business_id": "eX1E0J6uh8a3oVazer1_yw", "user_id": "tEuD_2w3yysn_nNRYXDD6A", "date": "2018-02-26 23:10:59", "stars": 1.0, "text": "Oh I almost forgot about this place. I was in there confusing drive thru and finally got my ordered place , and I asked for lettuce and tomato on my sandwich . They charged me like 9 dollars for a 7 dollar sandwich with like 30 tomatoes on it. My fries were cold so I had to go inside . It was raining so that sucked. Went inside and the manager was frustrated and high strung with guest, so when I finally approached her and asked for fresh fries ,( I didn't know about the tomato sandwich yet), the manager resisted to honor my request mentioning she , [I] \" just put those fries in that bag, they fresh\" aggressively might I add. I told her I just want fresh fries...The manager threw a hot batch of fries in my bag and I left. Hers what I got when I got home and it was cold", "aspect_word": "lettuce, sandwich, fries, manager, tomato sandwich", "sentiment": "neu, neu, neu, neg, neg, neu, neu, neg, neu, neu, neg, neu", "sentiment_score": "0.5404, 0.7596, 0.4460, 0.7485, 0.9236, 0.3864, 0.5051, 0.9142, 0.5945, 0.4604, 0.8627, 0.4726", "emotion": "surprise, fear, neutral, disgust, anger, neutral, neutral, neutral, disgust, surprise" }, { "review_id": "WUyKBLrvawpvTMGJslKFeg", "business_id": "xOJy0o-qdWh8qFpEwLpooQ", "user_id": "upmyF--04Oa3HMB3Y2qDtg", "date": "2016-01-01 04:17:47", "stars": 1.0, "text": "I placed an order online (against my wife's advice). The order was to arrive 30,minutes later. 45 minutes in, I call to find out where my food is at. Their response: \"we don't have any stuffed crust and we tried calling you, so.......\". My phone never rang. They made no effort to rectify the situation. Just tough luck for us, I guess. There are lots of good pizza places around here, so this store with piss poor service will no longer be receiving orders from us. If you want pizza, call Queens. Or Jets. Hungry Howie's is good too. Good pizza AND they show up with your order.", "aspect_word": "food, crust, pizza, service", "sentiment": "neu, neg, pos, neg, neu, pos", "sentiment_score": "0.6279, 0.3838, 0.5637, 0.7827, 0.6073, 0.7285", "emotion": "anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "tIBoZmVsdsEJetlj0cqOdA", "business_id": "eGK4SEZakzmUzIKBfo_b2Q", "user_id": "ZeGERU_o7xbKyEhh2QN0rg", "date": "2020-08-08 23:31:24", "stars": 2.0, "text": "This is specifically for their curb side pick up. Created our order and all was good. We got here & We called when we were here and they said we had to come inside and pay. So.... it's not really curbside pick up. Very very disappointing. They don't even take payment over the phone so there is no way to avoid going inside for the \"curb side pick up.\" \n\nWent inside and paid. She did say they were waiting on part of my order and they would bring the rest out. Was quoted 25 minutes and it took much longer. Ordered @355 and the food was finally brought out at 430\n\nFood is also pretty good, so that's why the rating. \n\nWon't come back until this is improved.", "aspect_word": "food, Food", "sentiment": "pos, pos", "sentiment_score": "0.7712, 0.8393", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, surprise, neutral" }, { "review_id": "JVD1yyCfYx-iDRgAG1skTw", "business_id": "eQ83iTisgPFzJ1YBO3p-IA", "user_id": "j3cmlhUwxmbHjTwHiLuhVA", "date": "2014-05-09 00:44:50", "stars": 4.0, "text": "We order from this Dominos all the time. They're almost always faster than expected! Only one time did we run into an interesting situation. I stood near the picture window to watch because my fur baby is a bit of a jackass and like to run out the front door. Yes, only the front, so once the tracker said the delivery was on its way, I went to watch. The driver came the wrong way through the cul-de-sac and sat in front of my house for a good 2-3 minutes and left. He didn't come back for another 10-15 minutes. By then our food was lukewarm but we were starving. I can honestly say that this has only occurred once. Every other time, our order has been piping hot--literally right out of the oven. Everything has been delivered accurately and on time (usually early!) Every business can have an off day. It happens. Humans are involved in the process. For me, it's more about how they fix a mistake rather than holding them to a standard of never making them. You won't find constant mistakes here. They're few and far between. I have to say, when I allow myself to order pizza, the Wisconsin Six Cheese is ridiculous!! It's so good. The Mediterranean Veggie sub is so good, and my family loves the Brooklyn crust. The new Parmesan bites are killer. Possibly literally because they're doused in butter, but on an indulgence night...mmm holy delicious!", "aspect_word": "delivery, driver, food, oven, pizza, Wisconsin Six, Cheese, Mediterranean Veggie sub, Brooklyn crust, Parmesan bites, butter, indulgence", "sentiment": "neg, neg, neg, neu, neu, neu, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.3657, 0.7991, 0.5372, 0.3999, 0.7225, 0.3808, 0.2651, 0.6080, 0.4345, 0.4546, 0.2477, 0.2702", "emotion": "neutral, surprise, fear, neutral, fear, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, disgust, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "qIWTF542DQ08zamCmyZIdQ", "business_id": "U3grYFIeu6RgAAQgdriHww", "user_id": "BzLUyHSJrl-lUVWw9rqlvQ", "date": "2020-01-04 17:35:30", "stars": 5.0, "text": "After a Holiday traffic nightmare on the road, we decided to just get off the 101 rest and wait out the craziness. Brophy Bros. is a Santa Barbara landmark and usually stop in when we are in the area. They open at 11 am and is constantly packed with locals and tourists. The main dinning room / bar is not large and they do have outside seating on the terrace with a bar downstairs too. Brophy Bros. is a seafood raw bar restaurant and IMO has the best clam chowder in Santa Barbara. Its chunky with tons of chopped clams. On our recent visit we ordered the following:\n\nSeafood combo comes with ceviche, shrimp, oysters and clams\nLittle Neck clams on the half shell\nFried Calamari\nA big bowl of the clam chowder.\n\nThe raw clams and oysters were very fresh and the hot fried calamari was excellent. The ceviche was however hard to eat spread out on the iced seafood combo plate. \n\nThe restaurant is loud and high energy. There is parking spaces around the restaurant but they are hard to come by. So there is a large City parking lot right next to the center.", "aspect_word": "dinning room, bar, seating, clam chowder, clams, Seafood, ceviche, shrimp, oysters, Calamari, fried calamari, iced seafood combo plate, energy, parking, spaces", "sentiment": "neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos, neu, pos, neu, neg, neg, neg, neg", "sentiment_score": "0.3977, 0.5746, 0.2862, 0.6488, 0.3257, 0.4071, 0.4126, 0.3302, 0.3116, 0.4074, 0.4371, 0.2672, 0.3931, 0.3296, 0.4067, 0.3557, 0.2240, 0.2752, 0.3296, 0.3957, 0.4543, 0.2633, 0.3904", "emotion": "fear, neutral, neutral, neutral, neutral, joy, disgust, neutral, joy, neutral, disgust, sadness, surprise, neutral" }, { "review_id": "8aa8PcJcgGXnILHuPd0b3Q", "business_id": "vfz5L-D1cYfAAEMtMnQ1XA", "user_id": "ZPzBbBPIG2MJuRd72XQHXw", "date": "2012-05-29 03:07:54", "stars": 5.0, "text": "I could eat here every day. Service is super de duper fast. As in, unbelievably fast. As in, maybe employees are injected with some kind of super power. I recommend the Turkey Tom or Italian Nightclub. The vinaigrette on the Italian is so tasty. Also, there is something about their bread and mayo combo that rocks my world- unlike anything else, which kind of seems silly to say, but it's true! The chips they offer are nom nom nom good and they have whole pickles! Yay!", "aspect_word": "Service, employees, vinaigrette, bread, mayo combo, chips, pickles", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8134, 0.6998, 0.5450, 0.3448, 0.5634, 0.3262, 0.7324, 0.4164", "emotion": "neutral, neutral, surprise, neutral, neutral, joy" }, { "review_id": "h60_Q2G6ngavfrJ5sSyBrw", "business_id": "YhiUqvhUVE8lEX4GYlnYrQ", "user_id": "JvzAo6oerqiHkWvftSQgwg", "date": "2016-05-04 15:05:03", "stars": 4.0, "text": "We love this pet smart. We use the banfield vet here and they are wonderful. Everyone in the store is very helpful as well. Upon coming to vet today we had to wait for a room to be ready which is totally normal so we walked around. The staff was great and friendly and loved our little Boston terrier. We then went over to the groomer side to see the doggies since we are very dog friendly. We noticed one of the dogs screaming and sounding like he was in the pain. The groomer who was trying to cut his nails was being very forceful with grabbing at his feet. She then yelled in his face to shut up and stop it. He continued to scream in pain and she continued to be mean to this poor doggie. I did make a complaint to the vet and I hope they fixed the situation but I also hope she doesn't have her job much longer. If that was my dog I would of lost my mind on her.", "aspect_word": "staff, groomer", "sentiment": "pos, neg", "sentiment_score": "0.8307, 0.5115", "emotion": "joy, joy, neutral, neutral, joy, neutral, disgust, disgust, anger, neutral, neutral" }, { "review_id": "xS6EiRIR5DZhXcQ7365IOQ", "business_id": "IKt5KFctgdq-9zHLP-j_pQ", "user_id": "pYVBKY0_IzY7WlGGgoaWuw", "date": "2019-06-21 19:16:36", "stars": 4.0, "text": "We chose this spot because it is close to us and the service has been great. We generally just get our meds here but occasionally we will get a snack/drinks, otc meds, sunblock, etc.\n\nThe items here vary from makeup, toys, toiletries, gift cards, as seen on tv, and seasonal things.\n\nMy favorite part of this CVS is that there is a drive-thru for prescription drop offs and pickups. The pharmacists are kind, helpful and send text alerts when your scripts are ready.", "aspect_word": "service, snack, drinks, pharmacists", "sentiment": "pos, neu, neu, pos, pos", "sentiment_score": "0.8923, 0.7668, 0.5106, 0.6972, 0.5389", "emotion": "joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "vpdBJ6T3RXnNp-cXt7zF-w", "business_id": "XTNu6IrYn_xn05wuqjrxiA", "user_id": "50jeUTL34B6CN2TM2be57Q", "date": "2015-04-11 03:09:39", "stars": 1.0, "text": "I was not going to write about this, but when I saw the review from \"J.B.\" on 4/9/15, and realized that the exact same situation had happened to me, I decided to write it.\n The food is not the issue - its good hoagie-type sandwiches, made to order. The problem is I had an identical experience to J.B. with regard to credit card theft. While I could not PROVE it happened there, here is why I am certain it did: I was out of the city for 6 weeks. I returned home on March 16. I used my credit card TWO times between March 16 and March 17, once at my super market and once at JimmyJohns. That afternoon I got the dreaded \"fraud call\" from my credit card company. There were 3 bogus charges, all in the suburban Philadelphia area. While I suppose it could have been stolen on line and just by random chance was used in this area, the odds are against it. I stopped in to JimmyJohn's the following week to discuss it and the woman who identified herself at the manager couldn't care less. Not the least bit interested. \n There's a serious issue here with regard to the people who work there and credit card theft, and the company should address it. Meanwhile, customers be warned!", "aspect_word": "food, sandwiches, charges, manager", "sentiment": "neg, pos, neg, neg", "sentiment_score": "0.4801, 0.3629, 0.4289, 0.7829", "emotion": "neutral, neutral, surprise, neutral, neutral, anger, neutral, fear, neutral, neutral, sadness, fear, fear" }, { "review_id": "LzCtQmc10meJnziWl1TgLg", "business_id": "DIG_4Jkj7YxgK7vha3XO6A", "user_id": "1DDDJAA6CJd2EsaV0B7GXA", "date": "2009-01-07 23:34:49", "stars": 4.0, "text": "Wow, I'm glad I didn't go on the days the other reviewers went... that said:\n\nhttp://www.redlobster.com/default.asp\nRed Lobster is gonna pretty much be the same Red Lobster anywhere you go - the night I went to this one a couple months ago was a good one (which I'm thankful for because I needed a good atmosphere as I was having the ex sign the divorce papers that night.)\n\nThe food was tasty as to which I'm accustomed - of course I have narrowed my selection at Red Lobster (wherever it may be) down to one entree - Crab Linguini Alfredo - love it. There's never a doubt it will be good, and who doesn't love the cheddar bay biscuits? Throw in a li'l garden salad w/bleu cheese and I'm good to go.\n\nThe service I had here this night was excellent. The waitress (hey, why is it okay to say \"waitress\" but not okay to say \"stewardess\"... or is it... I'm getting sidetracked...) was very attentive, but not overly so, very polite, and on top of everything. She earned a nice tip from me that night. And the ex mentioned quite a few times how pretty she was... (hey, was she trying to tell me something there...) Anyway, while I agree the girl was attractive, I acted as if I didn't really notice... this is what I do...\n\nWe enjoyed our meals, had great service, I got the papers signed, that's at the least a 4 star night, no? I'd definitely go back if I was in Philly, in a Crab Linguini Alfredo mood, and wanted to reminisce on divorce papers... oh wait... no, I'd still go back.", "aspect_word": "atmosphere, food, entree, Crab, Linguini Alfredo, cheddar, bay biscuits, salad w, bleu cheese, service, waitress, stewardess, tip, meals", "sentiment": "pos, pos, neu, neu, neu, pos, neu, neu, neu, pos, neg, neg, neg, neg, pos, neu, pos, neu, neu", "sentiment_score": "0.7693, 0.8462, 0.4806, 0.3379, 0.3325, 0.4251, 0.3494, 0.4105, 0.3263, 0.5948, 0.4070, 0.4473, 0.2675, 0.2817, 0.4731, 0.6044, 0.6153, 0.4503, 0.2936", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "LzPAJtLfLZBQ9lZfkgbveA", "business_id": "jMStvE-tQzSpRCAO0nAE6g", "user_id": "7Hkwq5rV7Gxqt0ka7n0ReQ", "date": "2020-02-02 06:34:22", "stars": 5.0, "text": "I haven't been to a Red Robin in so long and I'm glad this location opened! Restaurant is new so everything was nice and clean. We shared an onion ring tower, I had a kid's size cheeseburger with sweet potato fries, and my husband had the regular size cheeseburger with garlic fries. We both ordered our burgers impossible style and we thought they made a mistake and gave us real meat, seriously you should try it! Unsweetened peach tea was perfect. Our server was very sweet and patient as we took longer than normal to figure out what to order. Everything tasted delicious as well.", "aspect_word": "ring tower, cheeseburger, potato fries, garlic fries, burgers, meat, Unsweetened, peach tea, server", "sentiment": "neu, neu, neu, neu, neu, neu, neg, pos, pos, pos", "sentiment_score": "0.4255, 0.4097, 0.5320, 0.3945, 0.4929, 0.5229, 0.3906, 0.3352, 0.3701, 0.7871", "emotion": "joy, neutral, joy, joy, neutral" }, { "review_id": "oj1kycZpbI3FSatWR5vCxg", "business_id": "s3blBsUKQQKW1QCGuo040w", "user_id": "yFOhA0a7toBwUffjC68FrA", "date": "2013-12-11 16:49:51", "stars": 4.0, "text": "Yummmmmmm, I am seriously addicted to the burgers here. They certainly aren't 'gourmet' as some people would consider the word, but there are a lot of scrumptious options to choose from. I've tried several of them, and they are all delicious, juicy and super filling. And come with unlimited fries! There are chicken burgers and veggie burgers, but why bother? I've always wanted to order one of those towers of onion rings that are always sailing past... The milkshakes are really good, too. Prices are very reasonable, usually around $12 for the burger + unlimited fries. Nothing not to like about that. \n\nThis is definitely a family friendly restaurant, and as I don't have any kids and don't like waiting for a spot in the dining room, I always sit in the lounge. There are many TVs playing sports all around. I was there last night and they must have been playing a combo of Dance Mix '96 and the Night At The Roxbury soundtrack. Loudly. It was amazing. You're pretty much guaranteed to hear Happy Birthday from the other side of the restaurant every time you come here. Most of the staff are usually really young to pretty young. Waitresses and hostesses are always cheerleader upbeat, and waiters are always goofy and friendly. \n\nI wish I had the metabolism to come here more often than I do.", "aspect_word": "burgers, options, fries, chicken burgers, veggie burgers, of onion rings, milkshakes, Prices, burger, waiting, dining room, lounge, Mix, staff, Waitresses, hostesses, waiters", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos, neu, neu, neg, neu, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.4049, 0.5451, 0.3511, 0.4014, 0.4239, 0.3677, 0.5182, 0.7162, 0.5865, 0.2944, 0.3723, 0.5629, 0.5634, 0.2811, 0.4152, 0.4478, 0.3676, 0.3647", "emotion": "surprise, neutral, joy, surprise, neutral, neutral, joy, neutral, disgust, joy, neutral, neutral, neutral, surprise, joy, neutral, joy, neutral" }, { "review_id": "jgZVaSkzUEELGBsKdekMlA", "business_id": "nVNOFUAs82OTe0Mi6di35w", "user_id": "VLVCk6sIXyEo9B7rHMT-dQ", "date": "2018-08-06 19:33:19", "stars": 2.0, "text": "It's always nice strolling up and down the isles at Target. I saw that one of the books I've been wanting had a 20% off sticker so I looked on the cartwheel app and saw it was $9.59..awesome! We went to check out and the cashier Henry was awesome, very friendly. The book rang up full price so I mentioned it to Henry and he called over one of the \"top leaders\" Dylan I'm pretty sure is his name. I told him the price was ringing up full price and he replied that the 20% off was taken off the retail value $16, which clearly doesn't add up 16-2=14 not 12. And so I show him the cartwheel app with the correct price. He looks up at me and gives me this super creepy stare then has Henry ring it up for $9.59 but with a very rude tone. He tried to hide his annoyance for being wrong but it was blatantly obvious. No apologies or anything just a quick half smile that quickly disappeared once he turned away. He's definitely not in the position to \"lead\" anybody.", "aspect_word": "cashier, price, tone", "sentiment": "pos, pos, neg, neg, neg, neg", "sentiment_score": "0.6509, 0.2816, 0.3357, 0.2961, 0.3985, 0.4439", "emotion": "joy, surprise, neutral, joy, neutral, surprise, neutral, fear, anger, anger, neutral, neutral, neutral" }, { "review_id": "I0TSEFEyIoMuEcYvypi-8Q", "business_id": "b4GPlPrcZLZY-TDvr8u3Ug", "user_id": "7aPBZkK8pwP5EmX8XB0Ckw", "date": "2012-09-09 03:06:47", "stars": 1.0, "text": "I agree with Sarah. This McDonald's is very slow they have never got my order right! I strongly dislike this McDonald's. I would much rather go out of my way to go to another McDonald's I have only been through the drive-through a number of times at this McDonald's. I've never been inside, maybe one day I'll be brave enough to do it!", "aspect_word": "McDonald", "sentiment": "neg", "sentiment_score": "0.4350", "emotion": "neutral, neutral" }, { "review_id": "Vl14LzwQAzhCVw6rnOVZVQ", "business_id": "NNwAUflppzAqYNU4-pmTOw", "user_id": "_kqQ07nQsm9cRX-6LjlE2g", "date": "2021-12-23 17:18:53", "stars": 1.0, "text": "THE WORST! 5 people working on the Wed. before Xmas and only 2 of them were working. The other three were just standing around. Waited 15-20 minutes and saw food get handed out out to one person. But it took three of the staff to get the correct change to some other poor costumer. When I finally got to the register, they told me that particular burger King was a franchise and doesnt accept the Burger King App. Pathetic! Won't ever go back there..", "aspect_word": "food, staff, costumer, burger, Burger", "sentiment": "neu, neg, neg, neg, neg, neg", "sentiment_score": "0.5522, 0.7418, 0.6628, 0.3838, 0.3892, 0.3819", "emotion": "surprise, surprise, sadness, sadness, neutral, neutral" }, { "review_id": "BNOXFxboekINOJbcwDp1xA", "business_id": "tjI3p27hkAYYhelmHF5AXQ", "user_id": "0XvAK8qzIvZcR-rbpfzIRQ", "date": "2021-10-06 22:31:30", "stars": 3.0, "text": "Overall the food tastes good. But it seems like the wait times are a little bit long. And I know like some places have been understaffed. But really what contributes to the long wait is that the fact that every time I've gone through KFC to get food is that they have us pull around to the front. And then they tell us I'll bring the food out. It's quite frustrating because I feel like they do it to move the line. When it comes time though to bring the food out. The employees are super confused. They have a difficulty in finding the car that had ordered this order. They are walking all over the parking lot trying to find the owner of who ordered this order. And I think it is really inefficient and time consuming. If they are trying to find the owner who ordered the food at least put the car make color etc. for the employees down. Because it seems like it causes a lot of confusion and waste a lot of time especially for employees.", "aspect_word": "food, wait times, understaffed, wait, line, employees, owner, time", "sentiment": "pos, neg, neg, neg, neu, neu, neg, neu, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.9047, 0.6623, 0.7870, 0.8241, 0.7478, 0.6925, 0.3000, 0.6864, 0.8455, 0.6148, 0.4987, 0.7130, 0.7407, 0.4424, 0.7533", "emotion": "joy, neutral, sadness, neutral, neutral, sadness, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "qU4I2wzzT6QsvOhSikC4gw", "business_id": "hSUWXcAlnIxyquQ0UChOrg", "user_id": "DAq0CkIq94eWPvFHMWm8aw", "date": "2010-10-13 01:38:09", "stars": 1.0, "text": "I have been to a handful of Pizza Hut buffets and this one the worst. No one was present to seat me when I walked in, so I just took a seat and waited. I eventually had to go up to the counter when I saw someone there to order a drink. The woman working was nice enough - it's not her fault that there only appeared to be 2 people working. It was a pretty rough go though. \n\nThe tables were dirty but had place settings on them. I chose one that looked clean but had a general stickiness that made me uneasy. \n\nThe pizza was as good as any other Pizza Hut so give it a shot if you like their food. Maybe I just caught them on a bad day.", "aspect_word": "counter, drink, woman, tables, place, pizza, food", "sentiment": "neu, neu, pos, neg, neg, pos, neu", "sentiment_score": "0.5242, 0.8179, 0.4332, 0.7877, 0.5420, 0.7693, 0.3757", "emotion": "disgust, neutral, disgust, neutral, disgust, fear, neutral, neutral, neutral" }, { "review_id": "aqD6xsImc-_7CX-OkoykzA", "business_id": "D1EY7Jo8WIlOLa4THiBvQA", "user_id": "Ig2ttf1xX2Ihlm0nsykaTw", "date": "2013-04-23 21:38:28", "stars": 2.0, "text": "the thing with this place is they tell you its an oil change for 29 bucks. They will upsell the crap out of you. If I let them do everything they suggested it would have been 500 bucks easy. So in turn it was 50 bucks not 29. Be aware of the fact,they are there to make money and lots of it. I would list everything they wanted to do to my car but it seemed endless. Not a bad place. professional enough but make sure youre not talked into everything.", "aspect_word": "place", "sentiment": "neg, neg", "sentiment_score": "0.3941, 0.5040", "emotion": "surprise, anger, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "wiVtIHZCAOyPW8KUJdwseQ", "business_id": "TQKpK-ClRGtEFu_Qf7U-MQ", "user_id": "I6cqTgHlQHV0uYDzFOUlpw", "date": "2020-11-21 21:46:57", "stars": 4.0, "text": "We were craving a good burger and some steak fries with a side of RR's campfire sauce but were a little hesitant to dine in, so we ordered online & picked it up; what really convinced us was the flyer we got in the mail - buy one get one 50% off -so why not?\n\nOrdering online was super easy. I was given a time to pick up (20 minutes) & arrived in 15. There are clearly marked signs for pick-up (right side of the restaurant -outside entrance. \n\nThe packaging was very good; burgers were still nice and warm after an approximately 8 minute drive. I had the foresight to warm the oven up to around 250 to put the fries in - just to give them that nice, warm crispy finish.\n\nAll in all, we were quite satisfied!", "aspect_word": "burger, steak, fries, campfire sauce, packaging, burgers", "sentiment": "pos, pos, neu, neu, pos, pos, neu", "sentiment_score": "0.8496, 0.5233, 0.4646, 0.5007, 0.8221, 0.8072, 0.5977", "emotion": "fear, joy, neutral, joy" }, { "review_id": "94MPToqKeSZ5dLJC7Bue7A", "business_id": "1UEkO_hp4ZL6Xzae4b-pQg", "user_id": "0dIvVs3PY64bE3PZF-8V8A", "date": "2013-08-13 18:35:27", "stars": 1.0, "text": "Since moving to U city we have been hitting up this location trying to get settled in a new place and needing little things here and there. \n\nI have experienced a little attitude on two different occasions from some of the staff and that just doesn't fly with me. \n\nThe last incident is when a worker made a comment on having a \"kit\" for something that cost 20.00 vs. a small part to do the job that would cost a few cents.\n\nWe know the reason they do this is to make money----You could probably go to a hardware store and save money but they aren't as convenient and in your face like the big chains so we end up swinging in here when you are out running errands and taking care of business. \n\nThe worker made it clear that this is a Do-it-yourself store for people that don't know what they are doing so they package things in kits......and they also made a comment insinuating that we were not capable of figuring it out if we didn't have a kit....Yeah my husband isn't an electrician or a contractor by trade but I would trust him to build an entire house from top to bottom by himself if need be.....\n\n\nLet's face it most people that shop here are not idiots.....they are trying to keep up with normal home repairs or enhance their current living conditions.....I will still find occasion where I need to go here---- I am sure.......but they better be nice.....or I will bust out my attitude on them....", "aspect_word": "staff, worker, kit, electrician, attitude", "sentiment": "neg, neg, neu, neg, neg, neg", "sentiment_score": "0.8555, 0.6895, 0.3932, 0.5463, 0.3681, 0.4330", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "XaeeQpLojozuX_Xi3_Y-Tg", "business_id": "0KaePrBSRJwUQaHywCM5Zw", "user_id": "86pQYWQQUqUzlN0O-FmUHw", "date": "2020-01-13 16:56:58", "stars": 1.0, "text": "So, we came in here to make a stop. I decided I wanted to place an order using the mobile order to take advantage of the friday free fries, but, I've never done it that way & so I was trying to ask the workers how to do it & NOBODY knew how to help me! I even asked to speak with a manager and the young guy said he was the manager. Everybody just kept tellin me to go on the app. Its the app, etc. I say, so how the hell do you expect us to use this app if U as employees don't know. His answer was they aren't trained on how to use the app. Then, some other girl came up like she was goin to try & help, but when I told her I was trying to figure out how to do mobile order, she said Oh & turned her back to me!!!! ARE YOU FRICKEN KIDDING ME!!!!! This is THE WORST customer service EVER! Will NEVER come back here again!!!", "aspect_word": "fries, workers, manager, guy, employees, customer, service", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4578, 0.6484, 0.6555, 0.5160, 0.6963, 0.6826, 0.6435, 0.6017", "emotion": "neutral, neutral, anger, neutral" }, { "review_id": "YDE_9v2aIrmDl1R4K-ZwnQ", "business_id": "zXvjFr3lftIlkuFNlY4PRw", "user_id": "z33x0fHD8gutPy5Gv6Hwpw", "date": "2015-10-04 20:24:37", "stars": 2.0, "text": "I go here all the time, so I'm tempted to change my profile pic, but that is sans integrity, so I won't. Now while the workers here are NOT sans integrity, they are sans training. This place is so busy, their drive-through line is always hanging out into the middle of Broadway, which indicates to me that they need to go faster. I usually just go in, where they're speedy enough, but understaffed, understocked, and kind of lazy about putting enough ice in my coffee and the like. Something Starbucks has going for it is friendly service. I mean, almost always, almost everywhere around the world, Starbucks has friendly service. These kids are friendly and one once gave me a courtesy beverage when he took way too long. And they are kids, from the university, of course. But someone needs to check out this branch and take it up to par.", "aspect_word": "workers, understaffed, ice, coffee, service, beverage", "sentiment": "neg, neg, neu, neu, pos, pos, neu", "sentiment_score": "0.8413, 0.6968, 0.2689, 0.6636, 0.7790, 0.7745, 0.4352", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ctKXOMCqXnbSV7pdWdU3OA", "business_id": "btmB_6-RlOGMHPInyaqmIQ", "user_id": "g28vQSQySv2H3rxW9FTK0A", "date": "2014-09-06 03:52:31", "stars": 1.0, "text": "Wow! I can't hate this place more. Combo between the store managers and Banfield. Got a kitten from there who turned out to sound pretty sick; went back two days later to Banfield, told my daughter signed off on pretty much a 'as is' form (which she is a minor!) and that if I didn't have $500+ for the bloodwork, xrays, overnight visit, the kitten would die. Didn't have the money, was crying and asked them what kind of animal place would allow me to leave this store with an animal to take home to die? Wouldn't give me a discount...nothing. Store managers were kids, but that shouldn't matter - compassion and decency knows no age limit! Anyway, have a vet friend who told me they were trying to rip me off, give the kitten a quarter of a baby aspirin and he gave me some drops...kitten was fine within days and is still alive and well! I can't believe the horrendous treatment I got there and honestly thought about picketing it to make sure people do not take their animals to them! PLEASE PASS THIS ON. I have proof of all of this and witnesses - no drama or lies. No need to hate on places. A place that specializes in just PETS and lets someone leave like that, deserves to be closed down!", "aspect_word": "managers, bloodwork, treatment", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.3744, 0.2427, 0.4983, 0.4808", "emotion": "surprise, sadness, neutral, neutral, anger, neutral, neutral, fear, neutral, anger, sadness" }, { "review_id": "jIdAODLC6Mz1j5bUq2SkrA", "business_id": "L9oNuIKaKUs4uoZttm1GZg", "user_id": "Q_xKUcyGbDeyIfzgO3r32A", "date": "2012-06-29 03:00:52", "stars": 2.0, "text": "Not sure why I keep coming here, oh yeah the Ultimate Skillet!!! \n\nNo really though, every time i come here I immediatly regret it from the time i'm seated. \nService I give 4 stars (friendly, not fast, but always friendly and they try so hard but they are always so busy!), but unfortunately this isn't just service. This location is filthy, tables are rickety, and chairs are old. This place is ALWAYS busy, isn't it time for a makeover?? \n\nEh- there is another Denny's on 22nd and Alvernon area and it is SO MUCH cleaner/comfortable.", "aspect_word": "Skillet, Service, service, location, tables, chairs", "sentiment": "pos, pos, pos, neg, neg, neg, neg", "sentiment_score": "0.6646, 0.4287, 0.4327, 0.7404, 0.5147, 0.8125, 0.7679", "emotion": "sadness, disgust, neutral" }, { "review_id": "l984DNV0mXzGwTZukn5YwA", "business_id": "R22wAKcMz5BsZSQBRcyLHQ", "user_id": "SjANskUn7Kk2dk1kTPhJ8Q", "date": "2019-09-11 20:12:30", "stars": 1.0, "text": "on this fateful afternoon, i was stabbed in the back by a clown i thought was an and rudely denied my satisfying reward of a delicious quarter pounder at the end of taking a leagnthy survey in which i praised ronalds business and happily sang of the semi satisfactory lunch i was provided. why, u might ask, was the lunch semi satisfactory and not totally satisfactory? well, no 20 piece chicken mcnugget is complete without a burger to shove nuggets into. however, i preemptively selected that i was satisfied with my meal, for upon receiving my reciept, i was promised a free quarter pounder in exchange for the code given to you at the end of the survey. for endless moments in an intense in depth questionnaire that made the SATs look like a little bitch, i filled out that survey. the survey was filled with bubble upon bubble, question after question, requests of personal information, and even an essay portion. after an eternity passed, i finished my indentured servitude to the clown and finished the survey. i went to exchange my code for a free sandwich, when i was shown a small loophole, forcing me to buy a quarter pounder and get a second one free. i was so hurt that after saying all pf those kind things about ronald mcdonald in his survey, he could turn around and screw me like that without loosing that psychotic smile. i turn to yelp now, to reveal the truth to the world about this nightmare. this epidemic is the worst thing to have ever on spetember 11 in all of history.", "aspect_word": "lunch, mcnugget, burger, meal, sandwich", "sentiment": "pos, neu, neu, neu, neu, neu", "sentiment_score": "0.6170, 0.4397, 0.3147, 0.6011, 0.7434, 0.7161", "emotion": "surprise, joy, anger, neutral, sadness, fear, disgust, neutral" }, { "review_id": "xMkalsOayJB9xnASNdBJPg", "business_id": "Ir5e0r9HM798lqIYP1D9nQ", "user_id": "i4wgZim_FQI8iicvFT1bng", "date": "2019-06-22 15:07:49", "stars": 1.0, "text": "Asked for a booth. 3 were open, they would not give us one. It was the manager that was seating us. Worst coffee of my life. Table not set. No glasses. Asked for water multiple times. Not enough glasses on the table waitress attempted to grab a dirty glass from a neighboring table to give to us. Still haven't gotten out silverware. No half and half.\n\nFood was good but doesn't offset the terrible service.", "aspect_word": "booth, manager, coffee, waitress, silverware, Food, service", "sentiment": "neu, neg, neg, neg, neg, pos, neg", "sentiment_score": "0.6549, 0.8874, 0.6867, 0.7413, 0.4128, 0.7907, 0.8228", "emotion": "neutral, sadness, neutral, disgust, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "GRwFhAalzziMPgyZ14XeAw", "business_id": "KIqh9wB8Pb4yOeLWxao3Gg", "user_id": "EQpFHqGT9Tk6YSwORTtwpg", "date": "2014-03-19 23:11:49", "stars": 4.0, "text": "Okay, Im not sure if Im imagining things but in addition to finding things I needed today easily it seems also more or higher end stuff here than other Home Depot. \n\nI honestly like more efficient things because then you don't have to buy it again and again and again. Some things you should never buy cheap. I did check out the Family dollar nearby. Cheaper... but cheap doesn't work. Spend more so you don't waste more time to replace essentials. Both staffs were extra nice & helpful to me. \n\nBy the way, I love the homes around here. $$$$ Yes there are expensive homes in Philly but you just gotta know where to find them. Me... I want easy access to the highway being one of the top priorities and this location is it. Intersection of two or three major highways is very close by. Maybe one day I can own a home here. Right by my Home Depot and everything else is like a hop and a skip away- ultimate convenience!", "aspect_word": "staffs", "sentiment": "pos, pos", "sentiment_score": "0.8054, 0.3261", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "gc2It2BjmaVxVICSWcRPCw", "business_id": "lNQkuczvXv6vIT9JDacpHQ", "user_id": "8tU1EneBH8m0NL0G3lyDjw", "date": "2012-11-25 21:46:35", "stars": 5.0, "text": "Service was great at the Bar. Joe offered awesome service and suggested some NEW pub pretzels with beer cheese. Wow those were a hit. I had the Napa chicken which was on the under 550 calorie menu and it was chicken with a wine sauce and a pile of nicely grilled vegetables. Great flavor. Happy hour is great too from 3-6 pm and 9-close. The manager was visible and the atmosphere was very friendly.", "aspect_word": "Service, Bar, service, pretzels, beer cheese, Napa chicken, menu, wine sauce, grilled vegetables, flavor, manager, atmosphere", "sentiment": "pos, neu, pos, pos, neu, pos, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.8639, 0.6058, 0.8876, 0.3502, 0.3922, 0.4012, 0.5048, 0.4893, 0.5527, 0.6974, 0.7054, 0.7882", "emotion": "joy, neutral, surprise, neutral, neutral, joy, joy, neutral" }, { "review_id": "n3J84CXuNEhGE6IdM8mKeQ", "business_id": "2QOTAx4y8zfS5-ivV_xmoA", "user_id": "J2g8nQH6jAhaFuIDkr7ozw", "date": "2020-02-03 15:37:34", "stars": 1.0, "text": "The manager of the doggy day care, Christi is rude and mean. We have bringing our dog there for over 6 months. Today she screamed that we needed reservations to bring our dog in and when I told her we had already made a reservation for every day this week she screamed that we had not. She is loud was screaming and upset our dog as well. My 17 year old daughter has been picking our dog up for many months now and for the first time this morning Christi screamed that she has to be 18 to pick up the dog and they won't let her anymore including today. Suggestion Christi- not a good way to treat customers. They do have a number of very sweet people such as Jose, Sam and Julia working with the dogs in the day care but unless you want to deal with screaming rude management I would not patronize this business.", "aspect_word": "manager, reservation, management", "sentiment": "neg, neu, neg", "sentiment_score": "0.9088, 0.6722, 0.7952", "emotion": "anger, joy, sadness, neutral" }, { "review_id": "-K9fr7D2Z3adkW_E7GuEOQ", "business_id": "BghN8iEENEetfP2pGT_Rzw", "user_id": "JhvlUqAhydwG08kuxrzoyw", "date": "2021-07-18 23:57:12", "stars": 2.0, "text": "Ordered 4 items, 2 of them were not what was ordered.\n\nBathroom was nasty. Hand sani wasn't filled.\n\nThe food itself was hot and good, but this location doesn't do shake shack justice.\n\nCan't get in touch with the owner (regarding the reply earlier)- you'd have to message me first.", "aspect_word": "Bathroom, Hand sani, food, location, owner", "sentiment": "neg, neg, neg, pos, neg, neg", "sentiment_score": "0.6277, 0.4467, 0.4660, 0.7620, 0.4687, 0.7544", "emotion": "disgust, sadness, fear, neutral" }, { "review_id": "sS0aC6S0nSXsHQiemEWROg", "business_id": "Wh5oXcjKuaE3OrAbjuz_9Q", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2021-03-19 20:03:37", "stars": 5.0, "text": "Woot-Woot! I've become a regular at this Target in my new neighborhood and I'm loving it. \n\nIt may not have as large of a collection of things in some departments as the stores in STL, but I am still fulfilling my needs. I was surprisingly surprised when I found all the accessories I needed for redoing the bathrooms in my new home. The colors of the towels offered, were a perfect match to my paint. I will also admit, I have purchased several items from their Magnolia department. I guess I am watching to much HGTV. \n\nWhat surprises me the most about myself, is I am shopping the grocery area more then I did in STL. It is so easy to just pick-up some items here and there instead of having to stop at the grocery store, too. The quality is pretty much the same and also not much difference in price. \n\nI've said it before and I'll repeat myself, the customer service here is pretty damn, good. The sales associates on the floor are very helpful and the cashiers are quick and friendly. \n\nGlad to bump them up to a well deserved 5 Stars. \n\nWhen: January 14, 17, 27, 30 and February 26, 2021\nWhy: Supplies of Life", "aspect_word": "bathrooms, towels, quality, price, customer, service, sales associates, cashiers, Supplies, Life", "sentiment": "neu, pos, pos, neg, pos, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.3928, 0.3367, 0.3250, 0.4246, 0.3472, 0.2002, 0.2623, 0.2769, 0.5398, 0.3093, 0.3452", "emotion": "joy, neutral, surprise, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "Iml22byUI99HSLofAUEuuA", "business_id": "f1ExfzC0Tj6uJgWvve1Pow", "user_id": "QIJJx6rsJ3EPCBZr_3CmZg", "date": "2013-07-12 22:27:05", "stars": 2.0, "text": "I came to Panera with 4 of my co-workers for a nice off-campus lunch. One co-worker got a half-salad/half-sandwich combo. She ordered the grown-up grilled cheese which with bacon, supposedly. When she opened the sandwich to check that there was bacon there was about a half teaspoon of crumbled bacon sitting in on one end of the sandwich. We brought this up to the manager who responded - \"The sandwich should come with a half tablespoon of bacon, if you want more bacon just ask next time.\" But there wasn't a half tablespoon of bacon so... The salad, which came with avocado also, apparently, came with the avocado peel. Yay fiber! Manager's response: \"Oh.\" There was a giant cookie though. For free. Delish.\n\nAnother co-worker got a half-salad with soup & a roll. Her roll had a hair on it. Manager's response: \"My eyes are bad so I can't see it, but I trust you\". Then she walked away. Again, giant cookie!\n\nCo-worker #3 also ordered the half-salad/soup with French onion soup. She got tomato soup. Co-worker #3 called one of the employees over to inform him that the soup was wrong, he says, \"No, the receipt says you ordered tomato soup. ... But let me take it back for you.\" Giant cookie!\n\nMy turkey & avocado BLT required re-assembly in order for me to actually pick it up and eat it without everything falling out. Once assembled it was okay. Giant cookie!\nIf you're going to make sandwiches for a living, make them well. If you're going to manage people who make sandwiches, care about the customers who eat them (the sandwiches). I didn't get that vibe at Panera. The baked goods, though, amazing (see: giant cookie). Perhaps Panera should just stick to being a bakery, not a bistro.", "aspect_word": "lunch, salad, sandwich combo, grilled cheese, bacon, sandwich, manager, avocado, avocado peel, Manager, soup, roll, soup with, French onion soup, tomato soup, employees, receipt, cookie, turkey, BLT, assembly, sandwiches, living, baked goods", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neg, neu, neu, neu, neu, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.4380, 0.6428, 0.3859, 0.3707, 0.4378, 0.7483, 0.4685, 0.2222, 0.7297, 0.5966, 0.6832, 0.3714, 0.4925, 0.3767, 0.6758, 0.5006, 0.4560, 0.4231, 0.6289, 0.5050, 0.4212, 0.5944, 0.4360, 0.3606, 0.4521, 0.4547, 0.3901, 0.4576, 0.3705, 0.4409, 0.2849, 0.5108, 0.5473, 0.2914, 0.3016, 0.2490, 0.6310, 0.2704, 0.7192, 0.7241, 0.6883, 0.2580", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, surprise, neutral, neutral, neutral, surprise, surprise, neutral, neutral" }, { "review_id": "C34YSbhVSPuswEcTDRFJtA", "business_id": "ISxEJ8u-J-xtboI-37htww", "user_id": "FewOog095KFPHUNVxCIncQ", "date": "2015-10-27 18:09:53", "stars": 5.0, "text": "Every time I have come here, it has been nothing but awesome. \n\nFood always comes out fresh, hot, and delicious! \n\nService has always been nothing short of attentive and efficient. \n\nDrink refills were constantly served. \n\nThe menu is extensive and at normal chain restaurant prices. I would definitely suggest checking out this Chili's next time you're looking.\n\nThe burgers are juicy, hot, and tasty. \n\nMy absolute favorite that I have gotten the last 5 visits is the Chicken and bacon quesadillas that comes with a chipotle ranch, lettuce, and sour cream to dip! AMAZING! Great....now I'm hungry again!", "aspect_word": "Food, Service, refills, menu, burgers, Chicken, bacon quesadillas, chipotle ranch, lettuce, sour cream", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8936, 0.8485, 0.3286, 0.6482, 0.8524, 0.6495, 0.4474, 0.4048, 0.3536, 0.3986", "emotion": "joy, joy, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "Fr_SSM8nzv-C3Senm-2Hbg", "business_id": "YpGSRLzkk8UOCVzd0Dpo3Q", "user_id": "6s_WPgmk98JxDpkVW6hgvA", "date": "2019-05-23 22:34:10", "stars": 5.0, "text": "I gave this location 5 stars because of the service I recieved. As soon as I walked in a lovely lady at the counter greeted me. She was so sweet. She told me to order at the kiosk; which took like 2 minutes. I took my daughter to the restroom and that took another 5minutes. As I entered the lobby area she said \"Maam your food is ready\" in the sweetest manner. She made me feel all fuzzy inside. What can I say, I rarely get amazing customer service so pardon me if I was feeling a little mushy. No seriously,alot of people lack the kind and sweet mannerisms now, especially In the fastfood industry. My food was fresh, she joked with me as I got my food and we were on our way upon entering the restaurant within 10 to 12 minutes.", "aspect_word": "service, lady, counter, restroom, lobby, food, manner, customer, mannerisms", "sentiment": "pos, pos, neu, neu, neu, neu, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.7873, 0.5778, 0.4593, 0.4764, 0.5036, 0.3922, 0.4995, 0.5564, 0.3378, 0.6025, 0.6101, 0.7281", "emotion": "joy, joy, joy, neutral, neutral, neutral, sadness, sadness, neutral, neutral" }, { "review_id": "jt6R4230dNHYP4CiolJm0w", "business_id": "FpnBK7Rj47VmHQ3zE5oYyA", "user_id": "TOQ5DDm9CScZxNd8Tiys-w", "date": "2016-06-13 20:58:14", "stars": 1.0, "text": "the lady we ordered from was extremely rude and would huff and puff when we said we had one more thing to order.(we only ordered 2 things) they were not helpful at all and got the order wrong. i would not recommend going here for any food for any kind.", "aspect_word": "lady, food", "sentiment": "neg, neu", "sentiment_score": "0.8772, 0.5261", "emotion": "anger, neutral, neutral" }, { "review_id": "64byOdPOQwmb9JsCXhpk8A", "business_id": "5IcLXhn5RYeYwXPjwPW2_A", "user_id": "cCeCQxErE9ToaQQBEVFuFA", "date": "2019-02-06 19:55:02", "stars": 4.0, "text": "I like it all. \nI noticed I go to this Panera a lot, mostly for it's super convenient location. Parking in the back isn't great but you'll eventually find something. \n\nSome of my favorites are the Napa Almond Chicken Salad Sandwich, French Onion soup and the coffee cake ring. Who am I trying to kid? I love all pastries. Newly discovered favorite side dish, the mac & cheese. Tastes like Stouffers from back in the day; it's creamy & delicious.\n\nTheir baguettes are fantastic, but I usually get the apple as my side and going to say, you need to do better on finding these apples. I love the size, but sometimes they are mealy. Get a good, crisp, mini apple and you've got a customer for life.\n\nWhen it's busy, I get it, but I personally haven't had a moment where I'm fuming mad. Get some lemonade and patiently wait for your tasty meal to be ready.", "aspect_word": "location, Parking, Almond Chicken Salad Sandwich, French Onion soup, coffee cake ring, pastries, side dish, mac & cheese, baguettes, lemonade, meal", "sentiment": "pos, neg, pos, pos, pos, pos, pos, pos, pos, neu, pos, neu", "sentiment_score": "0.6710, 0.5451, 0.4740, 0.4502, 0.4771, 0.4696, 0.5354, 0.5047, 0.7167, 0.4132, 0.2475, 0.6047", "emotion": "joy, neutral, neutral, neutral, neutral, joy, joy, neutral, sadness, neutral, anger, neutral, neutral" }, { "review_id": "4JV_2i0mdpCoiTDATpwgwg", "business_id": "jJI5k7Hj2jY4WUE5YYwuhw", "user_id": "MmEYowrsA4j3K4gc9Th53g", "date": "2017-05-26 23:21:58", "stars": 3.0, "text": "Cashier's first words when I finally got to the front of the line inside, \"Would you like to dine-in with us today?\"\n\nMy response, \"That was the plan, but you clearly have no place for me to sit. So, I'll take it with me and get out of here.\"\n\nI thought at 1:45pm on a Friday, the lunch crowd would be diffused. I swung in to use my calendar card for the May monthly perk (free grilled nuggets) after checking out the athletic apparel outlet stores.\n\nNope. The other Yelp reviews here are correct. I'm guessing this CFA is busy all the time...except overnights and Sunday of course.\n\nStill there was a manager taking orders inside to help move the line and multiple people were outside trying to move along a very packed line of cars ordering at the window. \n\nThese employees were doing their best, but this location just might be one to avoid if you like quick service and a quiet place to sit down for 15-20 minutes and eat.\n\nI end this CFA review with another reference to how I regularly go to their original location just north of Atlanta airport because they have a specialty menu that features burgers, a steak sandwich and a \"Hot Brown.\" It always blows people's minds when I tell them that...but it is 100% true. Yes, you can eat the cow mascot at the original Chick-fil-A. Right or wrong, I do it.", "aspect_word": "Cashier, lunch, crowd, grilled nuggets, manager, employees, service, specialty, menu, burgers, steak sandwich, cow mascot, fil", "sentiment": "neg, neg, neu, neg, neu, neg, neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4025, 0.1866, 0.6652, 0.2573, 0.3326, 0.7145, 0.4868, 0.4235, 0.4411, 0.4261, 0.6644, 0.4823, 0.2973, 0.3346", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "xdQmSEYNEpAnk0qx-WWQlQ", "business_id": "w2LKdmH6Ytez4ptNdO0Vuw", "user_id": "uiw2QPiV3-ytHZxdaUu88g", "date": "2016-03-28 00:48:35", "stars": 1.0, "text": "First off on Sunday they opened up at 430 instead of 11am like their web says or the time on the door. Then I walk in, there is one family sitting down. I stand at the counter. No one speaks to me, greets me acknowledges me. So I wait. 10 mins no one speaks to me the fat guy behind the counter wobbles around making pizza instead of coming to see what I wanted. What I wanted was my boneless wings corrected but instead I got charged for flavored wings I didn't ordered and then ignored by some unprofessional, rude guy who maybe should not be representing Pizza Hut maybe he should work at night stocking shelves where he doesn't have to interact with people. I have no desire to spend my hard-earned money at an establishment that reminds me of a dirty Perkins and Perkins went out of business for good reason", "aspect_word": "counter, guy, pizza, wings", "sentiment": "neu, neg, neu, neu, neu, neg", "sentiment_score": "0.6128, 0.4795, 0.4546, 0.5486, 0.3068, 0.7042", "emotion": "neutral, surprise, fear, joy, neutral, anger, disgust" }, { "review_id": "bx9beK3_GbcW24I7JaN0aA", "business_id": "eslBUqycRsbvuE79Lb7dug", "user_id": "imjPUEXVN8rVv5MBhtvohw", "date": "2013-02-24 00:05:02", "stars": 4.0, "text": "Sure, there's a Walgreens on every corner, and I love 'em. However, the staff at this particular Wags is very, very friendly. Every time I go in there, the cashiers are so cheerful and strike up a conversation. It's also nice that they open at 7AM, so I can pick up anything I need on the way to work. I went to pick up batteries, and the cashier steered me toward a better value than the one I was holding in my hand. Now, that's service!", "aspect_word": "staff, cashiers, cashier, service", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8402, 0.5672, 0.3339, 0.6743", "emotion": "joy, joy, joy, neutral, surprise, surprise" }, { "review_id": "tjeSORmisbWuLCMKAJXnPQ", "business_id": "GBhdeF0ScyX5HN3gj-NNCA", "user_id": "tFSyyQ9kj0YQB11QLRx-Ww", "date": "2019-08-11 04:26:35", "stars": 5.0, "text": "This Dunkin Donuts is attached to the Mobil gas station located on the corner of North Dale Mabry and West Cypress right off of 275. Along with the gas station, the DD looks brand new. It's small inside but very clean with vibrant colors. I love that they have coffee on tap! That's just too cute :-) It's a convenient location right by International Mall and right off of the highway for quick gas and a sweet treats. You can either run in or go through the drive-thru. Right now, if you get some gas you get a medium hot or iced latte of your choice for just $1.99. I'm sippin on mine right now :-)", "aspect_word": "coffee, location, gas, treats", "sentiment": "pos, pos, neu, pos, neu", "sentiment_score": "0.3680, 0.4777, 0.3779, 0.4444, 0.4791", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "GkhNJF0yDltI9uF9qgGOwQ", "business_id": "hlmPTCs9DUpgTdHnLWlqWw", "user_id": "iuoQG1hV_qoT_yQkLUiGLQ", "date": "2019-03-22 21:11:20", "stars": 5.0, "text": "Never thought that my first rent a car experience would be so great but the team here made it so! They have excellent customer service and worked with me to find the perfect car for my trip here in Saint Petersburg's. I would definitely recommend this Enterprise over the others. Thanks so much for your help and making it so easy to rent a car.", "aspect_word": "team, customer service", "sentiment": "pos, pos", "sentiment_score": "0.5052, 0.5779", "emotion": "surprise, neutral, joy, neutral" }, { "review_id": "SNz_HF8ctZeDcdvrpTkA0Q", "business_id": "LOs7G4gEbtYlwkVrdnMQ4w", "user_id": "UcXGYCRQ2phOXNlpPB95Bw", "date": "2018-10-14 09:03:22", "stars": 1.0, "text": "If you are looking for food late night, don't call or go to this Waffle House. The staff is so lazy that they wont even answer the phone! Tried calling several times and no answer every single time! At first, I thought maybe they were really busy or didn't hear the phone, but they could care less. You have to physically go to the store and put in the order and wait and then the people who work there act like you are a huge burden and get mad and treat you like crap. I have even tried tipping extra and giving positive words but they still treat you like crap.", "aspect_word": "food, staff, people", "sentiment": "neu, neg, neg", "sentiment_score": "0.8385, 0.9311, 0.6884", "emotion": "neutral, anger, anger, disgust, neutral" }, { "review_id": "CcT1phy5-LGUyA_2Ychmzg", "business_id": "SuQJOspGiPKBI6h6LLaLtg", "user_id": "snf9Y8c7d6XDMWLyQpeE-Q", "date": "2016-04-30 22:02:03", "stars": 1.0, "text": "Stopped by Jimmy John's for the first time today and I doubt I'll stop by again. The wait staff was pleasant enough. It was the food that I did not care for. A sandwich shop that makes it difficult to have the sandwich the way you want it cant have much of a future. By far my favorite sandwich shop is port of subs.", "aspect_word": "wait staff, food, sandwich, subs", "sentiment": "pos, pos, neu, neu, neu", "sentiment_score": "0.6455, 0.4051, 0.5583, 0.3593, 0.3872", "emotion": "joy, sadness, sadness, joy, neutral" }, { "review_id": "vcAKl-i3U8NsW3eO0EB6Zw", "business_id": "d-KScItGomWp3EqbXrfZ6w", "user_id": "25bMmCS4OA6JUqms88UO_Q", "date": "2014-08-02 03:15:07", "stars": 5.0, "text": "I love me some Chick-fil-A because I think it is the best fast food ever! It's definitely tastier and a little bit more healthy than getting something from other fast food chains. What I love most about this location is that they are very supportive of their surrounding community. They hold many different events and occasionally offer freebies/discounts for military members. The service here is always impeccable and all of the staff seem to be so involved and happy.", "aspect_word": "food, discounts, service, staff", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.6968, 0.5160, 0.7514, 0.7737", "emotion": "joy, joy, neutral, joy, neutral" }, { "review_id": "A-wCN9GNOYqnwMAosc-HVQ", "business_id": "GdX5jRGWpvEm6KEkdrXq1A", "user_id": "dZVPpzoWIdt7QuEDAHD9EQ", "date": "2021-11-28 20:04:00", "stars": 5.0, "text": "Chipotle is probably the cleanest fast food you can get in a pinch but for those you haven't tried the brisket your missing out. It's savory and slightly sweet the perfect ratio. Brisket is the best meat option chipotle has hands down. If you want to save some money get a 3 point bowl , which for me would be meat and rice. Meat counts as 2 points and rice is one . For my vegans your in luck , just get beans , rice and one more topping . Enjoy :)", "aspect_word": "Chipotle, food, brisket, ratio, meat, rice", "sentiment": "pos, pos, pos, pos, pos, neu, pos", "sentiment_score": "0.6182, 0.6132, 0.3540, 0.5015, 0.6148, 0.3038, 0.3827", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "VTHawke8rVoAALMim8aASA", "business_id": "XjNCQVTuy5xoMK3bKCY_KQ", "user_id": "cI2t7yooF-OioBUE3-sTUA", "date": "2017-10-24 05:48:17", "stars": 5.0, "text": "I see this location doesn't have the best reviews. \nOdd. My experiences here have always been 5 stars.\nOver the past two years I have probably stopped here on the drive to work in the morning 300+ times. \n(Before you judge, many of those have been oatmeal and/or a Diet Coke.)\nTo be clear, those five stars may be attributed to one man at the drive thru that keeps me coming back. He is 50's?, long braided hair, tattoos. Super Kind. Deep brown eyes that tell a story (potentially sad). He treats customers superbly, always has kind words and a smile... and always gets your order correct.\nEdit: Today I learned his name is Anthony. Burger King needs 10's of 1000's more like him! Give Anthony a raise, a bonus, and make him Manager. Anthony is a natural (yet humble) leader.", "aspect_word": "location, Diet Coke, man, Burger, Manager", "sentiment": "neg, neu, neg, neu, pos", "sentiment_score": "0.4549, 0.4310, 0.3628, 0.4849, 0.3242", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, sadness, joy, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "IkKRONPrWusvvcjjFjY7Eg", "business_id": "zvlJoRJfViu-_dZflUn6Bw", "user_id": "S2vKiuKvw7K8qF3Tar0sfA", "date": "2015-12-23 18:02:13", "stars": 1.0, "text": "REALLY KFC??? I usually drive to 38th Street for grilled chicken from KFC but was driving past and thought I would give it a try.HUGE mistake! Drive-thru was packed so I go in. Waited for someone to AT LEAST acknowledge me but after waiting and watching and employee slurping down his drink staring at me at least 2 minutes I decided Boston Market would be a better choice! ! As I was leaving an employee was coming into the restaurant--- maybe from a smoke break, asked if I had been help. After telling him NO he offered to help me but I declined and went across the street to Boston Market!!", "aspect_word": "grilled chicken, employee, drink", "sentiment": "neu, neg, neu, neg", "sentiment_score": "0.5858, 0.8016, 0.6354, 0.7620", "emotion": "surprise, surprise" }, { "review_id": "GQcvru_61zkFEYWWu-fzLQ", "business_id": "J3X-xm-tWUOf3R24M6icjQ", "user_id": "eArv8qlnoE_phoPz9ZbL5g", "date": "2014-02-24 05:01:28", "stars": 1.0, "text": "We ordered pizza online tonight, first time ordering from this Pizza Hut. Delivery time was 9pm, giving them a hour to get to us. 9:10 came around and no delivery guy, I called and was told he was in the area and to wait. 10 more minutes passed, no delivery guy. Called back and was hung up on. After I called again I was told yet again that he was in the area and that I would receive a $10 future discount. 9:30 hits and here walks up the delivery guy. 30 minutes late and with lukewarm pizza...yay for us, NOT.", "aspect_word": "pizza, delivery, delivery guy", "sentiment": "neu, neg, neg, neg, neg", "sentiment_score": "0.7624, 0.4954, 0.4135, 0.4850, 0.7142", "emotion": "neutral, surprise, sadness, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "qK_k2G6fXWKVvlZKoWLgdA", "business_id": "eCikDKFbaeYVNdCD2beX0Q", "user_id": "trUFnQXasV8l2iJSzZKXrg", "date": "2017-03-09 15:29:28", "stars": 4.0, "text": "We stumbled across this place while exploring the Marigny District of New Orleans. It was late and we were pretty darn hungry. Luckily Yelp led us here. We didn't know we wanted sausages but after we finished, I could have sworn we had had a craving for it.\n\nFOOD (4 stars):\n----------------\nYou must get the **Crawfish Etouffee Fries**, no way around it. They are just too good! Imagine: fully loaded potatoes just soaking up all that crawfish flavor. Mmm! \n\nThe **Guinness Special** is an Irish Guinness sausage, andouille sauce, onions, shredded cheddar cheese, bacon, and yellow mustard. It sounded so appealing but ended up just being average. Exactly what you'd expect.\n\nHowever, the winner in the sausage department was the **Alligator Sausage**! I was a little surprised since I just ordered it on a whim and to say we'd tried it while in NOLA. It's super flavorful on its own and didn't even need much sauce. Definitely preferred this to the Guinness Special. Winner winner, alligator dinner!\n\nSERVICE/AMBIANCE (4 stars):\n-------------------------------\nReally chill vibe about this place. The whole Marigny district is this way in fact, so it's nice to sit upstairs by the balcony and people watch down onto the street. Upstairs there's a bar and an ultra zen Chewbacca, so go check him out. Servers were really chill as well and accommodating. Good experience overall.\n\nTIP: Will meet all your sausage cravings.\n\nDATE TIP: Check your date's adventurousness (or lack thereof). Put them to the test -- the power of the Gator sausage!", "aspect_word": "sausages, FOOD, Crawfish Etouffee Fries, potatoes, crawfish, crawfish flavor, Guinness, Special, Irish Guinness sausage, andouille sauce, onions, cheddar cheese, bacon, mustard, sausage, Sausage, sauce, Guinness Special, alligator, dinner, AMBIANCE, vibe, balcony, bar, Servers, cravings, Gator", "sentiment": "neu, pos, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, pos, neu, neu, pos, neu, pos, neu, neu, pos", "sentiment_score": "0.4505, 0.4097, 0.3856, 0.3483, 0.2891, 0.3530, 0.4504, 0.3219, 0.4268, 0.4423, 0.3503, 0.4396, 0.4485, 0.4382, 0.5058, 0.3888, 0.3463, 0.3332, 0.2358, 0.3209, 0.3113, 0.4606, 0.5917, 0.7176, 0.2450, 0.4731, 0.2275, 0.2035, 0.3185, 0.3526", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, joy, joy, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "saAINPWpPI_7H-PZCQoa7w", "business_id": "byoDydOvUHzbSv4VtD9Cpw", "user_id": "SJaesCA7cYG-DuCrrQniRQ", "date": "2011-07-06 15:20:42", "stars": 4.0, "text": "I work off of Jefferson and this is one of my two \"go to\" locations for a tasty but quick lunch in the area. (If your curious about my other favorite stop, I usually head the opposite direction on Rosa Parks to B&C BBQ at the Farmer's Market). The food is fresh and they move you through the line quickly...and that's important since there is ALWAYS a line wherever you go in MetroCenter at lunch. My favorite meal is the Cancro Special which isn't listed on the menu but is simply a roast beef & provolone sandwich with pepperoni on top. It is good cold, but if you have time, I recommend you order it hot, as a wrap, with onions, banana peppers, and chipotle mayo. If this seems far from your taste in sandwiches, the turkey is always a safe choice. \n\nOne of the other nice things about this particular location is that they have a fruit tea that changes daily. In the hotter months, it is nice to be able to swing by and get a good fruit flavored tea that you can top off before you head out the door. \n\nThe only thing that actually keeps me from giving this location five stars is the lack of their famous (in my mind) white chocolate and macadamia nut cookies. Every other Jersey Mikes I have been to have these, and I can only attribute their absence to the fact that these are franchise locations and therefore do have some choice in what they serve/carry (not every location has fruit tea either). However, if you do find yourself in another Jersey Mikes that carries these wonderful tasting, sugar shock inducing creations, I highly suggest you try one.", "aspect_word": "lunch, food, meal, menu, roast beef &, provolone sandwich, pepperoni, onions, banana peppers, chipotle mayo, sandwiches, turkey, fruit tea, fruit, flavored, tea, white chocolate, macadamia, macadamia nut cookies, serve, sugar, creations", "sentiment": "pos, pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, neu, neu, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.6928, 0.8250, 0.7668, 0.4814, 0.8082, 0.4229, 0.4639, 0.3923, 0.3907, 0.4577, 0.4335, 0.5787, 0.3042, 0.2726, 0.3191, 0.2526, 0.2597, 0.3036, 0.4107, 0.2799, 0.3590, 0.4142, 0.3403, 0.2133, 0.2599", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "tVg4ir1FMSLMz8WoYVr9MA", "business_id": "DB6nZzqiXA_2I43uq2n5MQ", "user_id": "zBmeJ69FyjgrXoZil4J3mQ", "date": "2016-04-15 15:18:06", "stars": 5.0, "text": "If you're in a Jam or have an Emergency, even if it's just leisure time.... this location will get you what you want and get you where you Need to go! Ask for, \" The Brandon's\" or the manager Clairesse! They have the Best customer service in the NOE area!", "aspect_word": "customer service", "sentiment": "pos", "sentiment_score": "0.4902", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "zRdqrN48hF4OilZzEGHuew", "business_id": "LYvne74SGJsOr2ymobzW8g", "user_id": "j7tbRf5pC7x0g4BdMnUpSQ", "date": "2020-09-17 15:16:41", "stars": 1.0, "text": "I live in the area so I stop by this post office quite frequently for stamps or other items. Each and every time Dorothy is working she is disgustingly rude. She needs to be fired. There is no reason to be rude and nasty with every time she works. She is one of the most miserable people I've ever encountered. How are her actions acceptable by her employer? There are others would love to have her job. Dorothy ought to be ashamed of herself. I hope she finds whatever kind emotional or mental help she needs.", "aspect_word": "employer", "sentiment": "neg", "sentiment_score": "0.4404", "emotion": "disgust, sadness, anger, sadness, neutral, neutral, neutral" }, { "review_id": "junsfi40zMR9fAkt6mFlOw", "business_id": "UCCc31J4N8Y57RuzmInjyw", "user_id": "EZ1sQHT71evK_esqfUCsFg", "date": "2016-09-15 23:43:34", "stars": 5.0, "text": "I came here a few weeks ago when it first opened and it was chaotic and they messed our order up... But I decided to wait to review since I know how it can get for employees when a restaurant first opens! As expected, everything has fallen into place and we had a great experience today! This Chipolte location obviously is doing great - there was a line even at 8pm! The service was fast and accurate and the food was delicious as usual. I'll be coming back! Parking is great here - the spaces are wider than Panera's next door and there are plenty of spaces. There is also nice bike parking near the porch to the right of the front door.", "aspect_word": "employees, service, food, Parking, spaces", "sentiment": "neg, pos, pos, pos, pos", "sentiment_score": "0.4032, 0.7856, 0.8145, 0.5063, 0.3883", "emotion": "anger, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "4RcqADGbSK8QgJu9BxzHcg", "business_id": "78yGUXkvlchM94xegg6rpg", "user_id": "sJbBr5mz7nNFvSdmdBHwCQ", "date": "2017-10-29 17:38:32", "stars": 1.0, "text": "We were in a rush and stopped in here rather than Cracker Barrel. First impression was the restroom toilet was backed up. We ordered anyhow to wait 15 minutes for our food, which was just placed on counter no order number or name called out (even though they asked for one)The nuggets we ordered with sweet and sour were delivered without and the fries were cold and soggy. When I went back up and asked I was told they were all out and offered no apology or asked if I wanted another type of sauce. Guess it was to much to tell us up front.", "aspect_word": "food, fries, sauce", "sentiment": "neu, neg, neu", "sentiment_score": "0.8277, 0.6197, 0.5081", "emotion": "surprise, sadness, surprise, neutral" }, { "review_id": "UnnYX0kklDnRRM1RmQzM6g", "business_id": "4puDEkq0E27Nrq5nQiVqzg", "user_id": "SpuK67B0EVHX0DuMEgPq3w", "date": "2008-09-04 00:30:12", "stars": 3.0, "text": "This place came to town with a huge reputation out west and a huge ego, and I think the people of Indianapolis should slap the shit out of them for their cockiness and tell them to make a better freaking burger. \n\nWhen you walk in the walls are adorned with a thousand magazine articles heralding the place. You would think it was La Bernadine or something. (La Bernadine is a 4 star restaurant in New York owned and operated by Eric Ripert). (Eric Ripert is one of the best chef's in the world). Anyway, the place think's is the shit, but in stead of being, the shit, it's just shit. I had the cajun fries with my underwhelming burger, and they were gross too. \n\nThe burger was so unappealing. It had minimal flavor, and I'm guessing they aren't using the best beef in the world. The topping options are sparse and the dining options are more sparse still, \"Would you like a burger...or a....burger?\" \n\nI was looking forward to the experience because of the swagger, but left with more of a stagger.", "aspect_word": "burger, chef, cajun, fries, flavor, beef, topping, options, dining, swagger", "sentiment": "pos, pos, neg, neg, neg, neg, neg, neg, neu, neg, neu, neg, neu, neu, neg", "sentiment_score": "0.5850, 0.6888, 0.5672, 0.4276, 0.7364, 0.7019, 0.6643, 0.4158, 0.3053, 0.2454, 0.4269, 0.2731, 0.4559, 0.3214, 0.3068", "emotion": "neutral, neutral, neutral, disgust, disgust, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "62BNI7PLFCMQPFCfdoexmw", "business_id": "FgKFlgsrYzVvbu4AQsGgAg", "user_id": "HjyeYbnxg20fzRK7jyqPHg", "date": "2017-02-13 20:54:21", "stars": 4.0, "text": "Over the weekend I came down with the flu. After a quick trip the urgent care, I left with a prescription for Tamiflu. I headed to my local pharmacy, which was closing in 10 minutes- they were out. I quickly searched for an alternative pharmacy and landed on this CVS- which is 24 hours (thank god). \n\nThe pharmacy is located in the back of the store with clearly labeled lines for drop offs & pick ups. The pharmacists were able to fill the prescription & had me out the door in less then 10 minutes. \n\nAs for the rest of the store- it's conveniently located in a strip mall on Kings Highway. You'll also find Chinese, a bagel store, a dry cleaners, the post office & Gallos bakery here. There is plenty of parking for everything. \n\nThe store is well lit & organized- signs hang above each aisle. It's a great place to run to it you need a drug store item in a pinch.", "aspect_word": "pharmacists", "sentiment": "pos, pos", "sentiment_score": "0.3823, 0.3164", "emotion": "fear, neutral, sadness, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "CQazg2d2OvrPYx1MXufW7Q", "business_id": "uupdI7jlavQBKXme3NS6cA", "user_id": "ffhwgGzD9pvfRp8Lpo7fBg", "date": "2020-01-23 03:38:01", "stars": 1.0, "text": "So, Chipotle...normally just fine. Not sure what to problem is at this one. \n\nFirst, I get a \"we are out of cheese\" warning at the front of the line. Okay, whatever. Fine. \n\nSo going through the line I say \"can I get a little bit of queso since you have that but you're out of cheese?\" \n\nA half scoop of queso goes into the bowl. Okay, nice. \n\nGet to the cash line and the guy pushes the queso upcharge button. I say \"hey, I thought the queso was to replace the cheese because you are out?\"\n\n\"Did the manager approve that substitution? Queso is an upcharge, sir.\" I express my surprise. They repeat the script. \n\nI pay, because Baja Burrito is closed right now. Then I write this review in the parking lot.", "aspect_word": "Chipotle, cheese, queso, bowl, cash, guy, manager, parking", "sentiment": "pos, neu, neu, neu, neu, neu, neg, neu, neg, neu", "sentiment_score": "0.3018, 0.4826, 0.4308, 0.2870, 0.6806, 0.5533, 0.6431, 0.4935, 0.7188, 0.3554", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, surprise, neutral, sadness, neutral, neutral" }, { "review_id": "VkgY6_bJPkvh5t94tzxDqg", "business_id": "ITfWNoHiDOHPef-560IEHA", "user_id": "t9Qrz3zLtOnlmEeKfDCtFA", "date": "2013-12-28 04:05:03", "stars": 4.0, "text": "I recently started using the Walgreens app to print pictures from my phone and have been more than satisfied with my final product. With super fast service on photos and a very friendly staff, I always feel welcome when stopping by this location. During the weekend following Thanksgiving, I popped in for some batteries and was shown several great deals on toys for my kids by the cashier. Be sure to sign up for their Balance Rewards program, as it will save you $.", "aspect_word": "product, service, staff, cashier, Balance, program", "sentiment": "pos, pos, pos, pos, neu, neu", "sentiment_score": "0.6182, 0.8413, 0.8770, 0.2546, 0.4102, 0.3433", "emotion": "joy, joy, surprise, neutral, neutral" }, { "review_id": "YX5rcsbVT9IMvhpLlagN8w", "business_id": "4rhH2r1lL7ujqnvTwZo--w", "user_id": "TQ6juzqghQ5akzbUoTBUdg", "date": "2017-05-15 13:59:00", "stars": 3.0, "text": "Saw this from afar and noticed there was no line so I was ready for this fast service.\n\nI walked into the line and there were about 5+ more workers and some were just walking around talking to each other. I waited from 3-5minutes before someone came to serve me. \n\nI would not recommend spending your time at this Chipotle especially if you're in a lunch run. There are two other locations in Center City that are much faster than this one that I will be going to from now on.\n\n3star because cashier was nice and food was good. The wait brought it down 2stars and employees looking at me while I wait made it worse.", "aspect_word": "line, service, workers, lunch, cashier, food, wait, employees", "sentiment": "neg, pos, neg, neu, pos, pos, pos, pos", "sentiment_score": "0.3995, 0.8194, 0.6495, 0.7928, 0.6373, 0.8329, 0.5369, 0.4750", "emotion": "surprise, surprise, neutral, fear, neutral, joy, disgust, neutral" }, { "review_id": "VRE_jnCAn_hubomQiyn0Vw", "business_id": "0UYn-R_LF-V0KSlYFRi3PA", "user_id": "3TL6HZ1JrKcNTvGDWKlrow", "date": "2020-08-02 04:57:40", "stars": 1.0, "text": "The last few times I came here have been horrible and after this time I just wont be back. The customer service is lacking to say the very least. The entire order was not only wrong but the food taste like it's been sitting there for hours on end. I live down the block but this is the last time I will ever visit this McDonald's. They are going to give someone food poison.", "aspect_word": "customer, service, food taste, food", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.8642, 0.4186, 0.5805, 0.4649", "emotion": "fear, disgust, neutral, disgust, neutral" }, { "review_id": "8sy7JF3dTCkIdgchIwfs2g", "business_id": "1h-Irop_Rad5LB9EBf59SA", "user_id": "0pFBLVoLQBSGM1fb04L20w", "date": "2016-05-06 03:17:40", "stars": 1.0, "text": "Since the remodeling of this store they have added milkshakes to the menu and raised prices but now they have reduced the size of the burgers to the size of maybe a McDonald's burger ... that's fine if they want to reduce the size but increase the price for less food ... we'll they just lost my business ... I'll go elsewhere hell I'll go to mcdonalds and pay. $1 for a burger if I want one... done with this chain", "aspect_word": "milkshakes, menu, prices, burgers, burger, price, food", "sentiment": "neu, neu, neg, neu, neu, neg, neu, neu", "sentiment_score": "0.4285, 0.8613, 0.4168, 0.6795, 0.5281, 0.4695, 0.5524, 0.8068", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "aJtOrRYsQ6TXfLuI_0vYjQ", "business_id": "kEsHQJADJRgsPMjio88mYg", "user_id": "kUbqx_VHDD6qEDzvEV_4Uw", "date": "2020-02-25 04:53:56", "stars": 3.0, "text": "I'm giving it a 3.5 because this Panera looked new. The inside was very spacious and clean. I did a mobile order and got a free pastry bc I signed up with an account on the app. My bbq chicken Mac n cheese was good but I asked for a bread bowl which I didn't get. It just came in a cup. I thought my bag was correct like it had everything in it but it looked like the bread bowl was in a box but then I realized the Mac n cheese was just in a cup when I got home. I guess that's my mistake and could of said something but i already left. But it's whatever I had a gift card and still have money on it so hopefully they don't mess it up next time. Overall the food was good. The girl at the counter was nice and helpful as well. There's outdoor seating as well.", "aspect_word": "Panera, pastry, chicken Mac n, cheese, bread bowl, bread, bowl, Mac n cheese, food, counter, seating", "sentiment": "pos, pos, neu, pos, neu, neg, neu, neu, pos, neu, pos", "sentiment_score": "0.5065, 0.5598, 0.4010, 0.3762, 0.4636, 0.3178, 0.4433, 0.3809, 0.7455, 0.3817, 0.3805", "emotion": "neutral, joy, neutral, surprise, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "8m7Pr31W5Xtw35sQON7x1w", "business_id": "E0EQvhXujng20fskiuZWBg", "user_id": "N82O-pWWp8xBJJH_UNJ0HA", "date": "2020-05-23 20:26:01", "stars": 3.0, "text": "The Starbucks location is located within the Reno nugget hotel \n\nOne would think just based on the fact that this location is inside of a hotel, that service, and offerings would be top notch. They really aren't\n\nThis location has some segregated seating for Starbucks, but the seats and tables are not wiped down, making it impossible to grab a drink and sit there and enjoy it.\n\nBarista's are supposed to be knowledgeable and friendly. I found the customer service to be mediocre at best. When I asked if they had specific flavorings for my drink, the barista had an attitude and said that it was a flavor that they did not carry. I'm 100% sure that caramel is a frequently used flavor at all Starbucks. \n\nIf you don't mind a drive about a mile away from the hotel, there is a lovely drive through down the road. The barista's there are super nice, and provide great customer service.", "aspect_word": "service, offerings, seating, seats, tables, drink, Barista, customer, flavorings, barista", "sentiment": "neg, pos, neg, neg, neg, neu, pos, pos, neg, neg, neu, neu, neg, neg, pos, pos, pos", "sentiment_score": "0.3591, 0.4379, 0.6467, 0.6380, 0.5694, 0.7502, 0.4835, 0.2796, 0.5643, 0.4414, 0.4777, 0.8258, 0.4054, 0.3086, 0.3216, 0.5178, 0.3120", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "bsNz1Tz1x6ZAn093E4Ov3w", "business_id": "gAGHJt6eTX9a_lkwbbBRFQ", "user_id": "A7io7WGZA1p0Q3_Mp9vGdw", "date": "2016-04-18 18:59:58", "stars": 5.0, "text": "I would normally never take my boys to super cuts. Nothing personal but they don't specialize in fades or barbershop blow outs. I was in a rush to get back to work. The barbershop was packed and to my Suprise right next door was a super cuts. A little bit more pricier for a kids cut and less services than the barber shop, but they got the job done. Mike was very conversational and made my little one feel really comfortable. They were happy with their cuts and that's all that matters.", "aspect_word": "barbershop, services, barber, cuts", "sentiment": "neu, neg, neu, pos", "sentiment_score": "0.3984, 0.3670, 0.3997, 0.3710", "emotion": "neutral, neutral, fear, surprise, joy, joy, neutral" }, { "review_id": "NX7sHIDVMal8aKXsi1I-rw", "business_id": "HOUmGe9ij2LS4Vnzqi_Asg", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2016-04-20 18:56:54", "stars": 3.0, "text": "Located just inside the Tar'gét store. This Starbucks is just what you need when looking for a caffeine fix during a toiletry reload day. It has plenty of seating which overlooks apparel, trinkets, the front entrance doors and cart hub. My barista Alicia was super nice and crafted my drink to perfection. \n\nStarbucks Reward cards are accepted, pastries on deck, lots of ceramic mugs, travel tumblers, bags of coffee and more.\n\n~Christy", "aspect_word": "seating, barista, drink, mugs, coffee", "sentiment": "pos, pos, pos, neu, neu", "sentiment_score": "0.5963, 0.6001, 0.4532, 0.3416, 0.4328", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "Xqs3m1557wyRkhqgVF_aJQ", "business_id": "e8jerbHMWQ1JSYxKtXEt5w", "user_id": "VU_iMC9xrM3PvobEAZhTHA", "date": "2015-05-23 17:01:50", "stars": 3.0, "text": "hey, its wendy's so what can i really say about it that most people dont already know? well, i'll start with the fact that every time i dine here via the drive thru my food is piping hot! to me thats a huge plus. it just gives you the impression that your food was just prepared. unlike alot of other fast food joints, it seems they take care preparing your food. the buns arent smashed together, the sandwiches arent sloppily wrapped, etc. it just seems that they take their time and i definitely notice the difference. being that its located directly behind checkers and mcdonalds there usually isnt much of a wait either. it seems the locals prefer the other two establishments. why, i'll never know. anyway, give it a try if you're in the area.", "aspect_word": "food, buns, sandwiches, wait", "sentiment": "pos, pos, neu, neg, neg, neg, neg", "sentiment_score": "0.6545, 0.4926, 0.5511, 0.5163, 0.4001, 0.5005, 0.5648", "emotion": "joy, neutral, neutral, sadness, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "zMhfaCocm4XRHj0Q1sEqFg", "business_id": "VtI_Pm7UjwZjxwsA-uBmWQ", "user_id": "s1GusfCOIy7wQK6oP9kykg", "date": "2020-07-23 17:05:17", "stars": 1.0, "text": "Drive up here. Nothing to indicate they WEREN'T open and people (employees and others) outside so I assume they are open. Pull through drive-through no response sat there for a good 10 minutes just in case they're on a lunch break and wanted to get inside and take their time. Nope no one even came around to tell me that they were closed. Look online they are open so why is no 1 available to take my order? Always out of everything and closes whenever it feels like. I even tried to call to see if I would get an answering machine saying they were under construction nope nothing.", "aspect_word": "lunch", "sentiment": "neu", "sentiment_score": "0.8096", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "V0Rn-BCvHUL1VuUukcXocg", "business_id": "unjm4rIGc-ZzRxdzEPnc1g", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2021-05-25 04:10:23", "stars": 4.0, "text": "For happy hour it is definitely a good experience. We were here at 5 pm and the place still empty. By 6 pm, it is pack with people. The happy hour is at the bar area. \n\nI got the steak sandwich. This sandwich is worth the value. It is slice filet with fries. The steak was well cook to the temperature that was order. The quality of the steak is high. We also got the spicy shrimp. This dish is big shrimp fried in butterfly style. It is delicious. We have the seared ahi tuna last. The outward was seared. The tuna is dark red color. The number of pieces also enough. \n\nOverall experience is good. Service is good in good restaurants. Food come out quick without much waiting. We enjoy our time here.", "aspect_word": "bar, steak, sandwich, filet, fries, shrimp, dish, tuna, Service, Food, waiting", "sentiment": "neu, pos, neu, pos, neu, neu, pos, pos, pos, pos, pos, neu, pos, pos, pos, neg", "sentiment_score": "0.7338, 0.5294, 0.4077, 0.3631, 0.3402, 0.2872, 0.5670, 0.5487, 0.3996, 0.5680, 0.5704, 0.3688, 0.3183, 0.6952, 0.4155, 0.4673", "emotion": "joy, sadness, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, disgust, neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "sKs_RhFEJkYJjk8SAb92jQ", "business_id": "A0B6QB3IwUOvhRORCnLECg", "user_id": "vF40UPnn5vTi1reSrZ2D8Q", "date": "2017-08-31 21:45:01", "stars": 2.0, "text": "Had a $3 off $15 coupon for a makeup product. The total was $14.98 and the rep wouldn't give me the $3 off. I asked if she could do anything like a store coupon or something since I was only 2 cents away and didn't want to buy a makeup product I didn't need. She (Saba) just looks at me and says \"Are you asking for a manager or something? Because that's me.\" And then just puts the coupon on the counter. \n\nActually Saba, I'm not looking for a manager. I was just simply asking if you could give me a general $3 off store coupon since I was only 2 cents away from $15. I just moved to the Media area and didn't like coming here to begin with because the service is slow. This just turned me off even more. I've been in customer service for 10+ years and you look like you're fresh out of high school. That kind of thing should have just been accommodated. \n\nJust my 2 cents", "aspect_word": "makeup, rep, manager, counter, service, customer", "sentiment": "neu, neg, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.6303, 0.7438, 0.5209, 0.6920, 0.6286, 0.6714, 0.8718, 0.3992, 0.4643", "emotion": "sadness, neutral, surprise, neutral, neutral, sadness, surprise, neutral, neutral" }, { "review_id": "EyNrG-QaxNlkklsHqaFbXg", "business_id": "AGn4ZJwHvMhFDTvLbGsf7w", "user_id": "vzw72FKV_Q_Arz0WRJP8Nw", "date": "2014-01-29 11:45:33", "stars": 5.0, "text": "The General Manager is fantastic. He has proven on numerous occasions that he truly cares about his customers and wants his staff to provide the best customer service around. \n\nAbout a year ago I had a serious problem with an employee here. She was extremely rude and made comments about the food my two friends and I were ordering. The order was: three quesadillas, one family size mac and cheese, one smoothie, and one cookie. There were two people working at the time and the store was filled with about 11 people. The woman behind the deli became so apparently overwhelmed, that she yelled at her manager that he didn't staff enough people, had the front door locked so no more customers would come in, and told my friends and I that we ordered too much (loudly, in front of other customers). \n\nThe situation was entirely embarrassing. Upon reporting it to Wawa's website, I received a call almost immediately. The GM had me come in not only to give me full refund, but also to give me a 25 dollar gift card. He was apologetic and sincere, which is something I appreciate very much. \n\nI haven't had a problem to this day with this Wawa. It's clean, stocked, and provides amazing subs. The freshly baked in-store rolls are amazing! I am happy to give them my business.", "aspect_word": "General Manager, staff, customer, service, employee, food, quesadillas, mac, cheese, cookie, woman, manager, refund, subs, baked, store, rolls", "sentiment": "pos, pos, pos, pos, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neu, pos, pos, neu, pos", "sentiment_score": "0.6017, 0.7723, 0.7395, 0.4476, 0.8418, 0.5599, 0.3767, 0.3077, 0.2757, 0.3600, 0.4077, 0.4986, 0.7994, 0.6512, 0.5559, 0.3700, 0.7191, 0.3747, 0.3770, 0.3392", "emotion": "joy, neutral, fear, anger, neutral, surprise, surprise, sadness, surprise, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "F_Sd--jgK6Q5VMK7FhCgBA", "business_id": "w0sjGrU8zHgLgxbVyE5SBA", "user_id": "l3wu6UyDQFsTzstOMgeb8w", "date": "2020-12-21 03:32:38", "stars": 3.0, "text": "This was my first experience at a Jack in the Box and it was a pretty decent one. I ordered two tacos and chicken nuggets and my girlfriend had their tacos and curly fries. The food was pretty good but it did take about 30 minutes to get our order for dine in from a place that is a fast food joint. \n\nWe were the only people in the dining room and there seemed to only be two people in the drive thru line. Knowing that their nuggets and tacos are frozen and reheated, I'm still not sure what took so long to make our food. As I left, I also ordered an order of their mini-tacos which tasted like microwaved taquitos, but that's not the worst taste in the world. \n\nAll in all, it was a pretty decent food experience but the service could've been much better.", "aspect_word": "tacos, chicken nuggets, fries, food, dining room, service", "sentiment": "neu, neu, neu, neu, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.5802, 0.5086, 0.6428, 0.4714, 0.8264, 0.6096, 0.3536, 0.6543, 0.7166, 0.5607", "emotion": "joy, neutral, neutral, neutral, disgust, joy, neutral" }, { "review_id": "amSBv07_mE5wxQwm8LRWMA", "business_id": "gLKNO0m4kLSqxWQKNJgMKg", "user_id": "ssk8jw1gTdWSN_KqFvO06g", "date": "2016-09-27 07:17:48", "stars": 5.0, "text": "Consistency is an important thing when it comes to coffee and I am pleased with starbucks regardless the location. I like this location in particular because it is on my way home from work. I visit this location in the mornings when I need the most caffeine, they are usually busy but I never wait long. In addition to convenience and consistency, this location has great customer service. I accidentally ordered my americano regular as opposed to iced. When I realized I made a mistake, they had already made my mistake order. They made me the iced beverages no problem and let me keep the both orders for no additional cost. I left happy and alert.", "aspect_word": "Consistency, coffee, starbucks, location, customer, service, iced, iced beverages", "sentiment": "pos, neu, pos, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.4746, 0.7317, 0.5246, 0.4446, 0.6418, 0.3688, 0.2276, 0.4903, 0.4089", "emotion": "joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "2cBOUJN58-CO4SPsYCm_WQ", "business_id": "nQVNvnDjLB_mmexuwkWqVg", "user_id": "XkHe39fTAhIpjfpY6MLmdA", "date": "2019-04-08 04:59:38", "stars": 5.0, "text": "Went here for quick bit and of course there deals. Me and misses got 2-27. And it hit Spotify of course got baby back and misses got chicken with shrimp on top. Makes me kind still thinking about it. But entrees filled us up and rice with deals was great. Great service great food.", "aspect_word": "chicken, shrimp, entrees, rice, service, food", "sentiment": "neu, neu, pos, pos, pos, pos", "sentiment_score": "0.3905, 0.2991, 0.3455, 0.3514, 0.8579, 0.8622", "emotion": "neutral, sadness, neutral, joy, joy, neutral" }, { "review_id": "DpNVzSmvAKHfX_Vfz8UGHw", "business_id": "izrRlcMMXei917WAEl3s3Q", "user_id": "tuoDDqTDCB-lDgelvMrp5Q", "date": "2019-09-01 12:28:08", "stars": 4.0, "text": "This place is always busy because it's one of the chains in Wesley Chapel that's proven to be great over and over. Their corporation is very high on service and quality and they always put out a great product. My biggest complaint about this outback is that they don't have enough parking. I have actually left and gone to another restaurant if I can't find a parking spot. This past time I parked in the grass along the side of the restaurant, but it's not ideal.\nWe ended up doing call ahead seating so when we got there we only had to wait 20 minutes. Our server was very nice and knowledgeable. Surprisingly my steak was undercooked. But the server brought it back and it came back out perfect and tasty. Great place to come for a date, family or large group.", "aspect_word": "service, quality, product, parking, seating, server, steak", "sentiment": "pos, pos, pos, neg, neg, neg, pos, pos, pos", "sentiment_score": "0.8426, 0.4918, 0.7666, 0.4907, 0.4021, 0.3316, 0.7456, 0.6218, 0.7178", "emotion": "neutral, neutral, neutral, neutral, joy, surprise, neutral, neutral, neutral" }, { "review_id": "wljYT5eVuYqFfXW5PIaeIQ", "business_id": "J3ZsfPsk47ozaJ2VZZLYGQ", "user_id": "zkTqDt3Ja-mPNdnxllasyQ", "date": "2012-09-25 02:15:26", "stars": 4.0, "text": "Greetings from the Tuna Lover:\n\nFirst of all, I am extremely harsh on sandwich shops with tuna as a selection; they never really appeal to my senses but Jimmy John's tuna on wheat is addictive. They are on the order with subway but on a more gourmet scale. Bread is always fresh with a very good wheat option. Cheese choices include provolone which made my sandwich extra especial. They also have sprouts to add to your order.! What really sealed the deal for me is the drive-thru. Employees are always well - mannered and professional even though they fast track; it's like an assembly line back there. Chips are fresh and healthier than the choices at subway. JJ's also delivers to places in the area. \nThis fresh gourmet sandwich concept is what the consumer appreciates. Especially Tuna Lovers like me!", "aspect_word": "sandwich, Bread, wheat, Cheese, sprouts, Employees, Chips", "sentiment": "neu, pos, pos, pos, neu, neu, pos, pos, pos", "sentiment_score": "0.3719, 0.6781, 0.5068, 0.3788, 0.5389, 0.3520, 0.7121, 0.5908, 0.3517", "emotion": "anger, neutral, neutral, joy, neutral, surprise, neutral, neutral, neutral, joy" }, { "review_id": "TBBzwy4_Kg8kWkVc6qRQeQ", "business_id": "ktX5tWhZUc_sM5AVDAjRig", "user_id": "VL12EhEdT4OWqGq0nIqkzw", "date": "2016-07-15 14:41:49", "stars": 3.0, "text": "Definitely not the best, fastest or cleanest BK I've ever hit up, but the staff works hard and is extremely friendly.\n\nI stopped in here last Friday just after a severe thunderstorm and the place was packed. Both the drive-thru and lobby were crowded with hungry people looking for a quick fix. Additionally, the storm disrupted their POS terminal and it was taking roughly 5 minutes to process each credit/debit card, it was crazy. Normally, in these situations, folks get hangry. They begin huffin' and puffin', and in some cases just end up leaving. Sherlyne wasn't having it though. She kept the line moving as fast as possible, and was very personable with everyone who was waiting for their orders. She kept a smile on her face the entire time despite the pressure, and she stayed engaged with everyone in the lobby and preparing food. Seeing her in action was like watching an instructional video on customer service 101. \n\nI waited nearly 10 minutes for a Whopper meals and some Mac 'n Cheetos, but I didn't mind at all. My food was piping hot, fresh and tasted great. Well, except for those Mac 'n Cheetos. One of those things that looks good on the drawing board, I guess.\n\nAnywho, I hope this old BK get razed for one of the new designs and I hope Sherlyne gets promoted. But because the place is so run down though, I have to give a 3-star.", "aspect_word": "staff, lobby, terminal, food, service, Whopper, meals, Mac, place", "sentiment": "pos, neu, neg, neu, neu, neg, neu, neu, neu, pos, neu, neg", "sentiment_score": "0.8199, 0.4302, 0.2350, 0.5235, 0.6251, 0.2120, 0.2121, 0.3103, 0.3591, 0.7379, 0.4719, 0.4075", "emotion": "neutral, surprise, surprise, neutral, surprise, neutral, joy, joy, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "wFWWuGw86GYLmuMPy_GAdA", "business_id": "14YnOi8LM6hHFt3wPqeTuw", "user_id": "9KRO28U1MUramUCFsI-4uA", "date": "2016-03-13 15:57:42", "stars": 2.0, "text": "Wait wasn't terribly long which is the reason I gave another star,but this location isn't great.last night,we got all our taco bell stuff,but they forget to give us my boyfriend's KFC stuff,which luckily,was sitting right there when he went in to get it,and they skeeted him on the chicken he got(which looked like end of the batch tiny stuff).the tacos we got were just leaking grease(the paper was covered),and 1 tacos was just shell,and meat.literally.probably won't be back.", "aspect_word": "Wait, location, taco, chicken, tacos, meat", "sentiment": "neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.7793, 0.5438, 0.5526, 0.4360, 0.5327, 0.4423, 0.5107", "emotion": "surprise, neutral, neutral" }, { "review_id": "Zbr8bJG5_MFV-ZksDJK32A", "business_id": "gUlLB3z16E5BI4Q6pNO-AA", "user_id": "Ctg__bTOK5xh4s4hVFAVFg", "date": "2017-11-13 13:16:14", "stars": 1.0, "text": "The morning shift is never on time regarding Rapid orders. Today I ordered online purposly at 715am an order to be ready at 7:44 am as I know when I arrive it's hardly ready. Sure enough I get there at 8:00 and it's not ready. I see a bag on the counter, manager asks if I've been helped and I say I'm waiting for a rapid. She has left to get a bagel ready and I asked what time was the order supposed to be ready!? She confirmed 7:44 pick up time. And I commented you guys are way late. \nI only order from them as they are on the way to work. I gave them a 15 min buffer and still wasn't ready. \nManager lady just says, \"sorry about that\"\nYea, no your not as it always happens.had enough and needed to send a review.", "aspect_word": "counter, manager, bagel, Manager, lady", "sentiment": "neu, neg, neu, neg, neg", "sentiment_score": "0.5457, 0.6959, 0.3378, 0.6738, 0.5248", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "3WVPt6kM4eF2eQ1uJfcrcw", "business_id": "WRQ75NLY793uvDSlura5WQ", "user_id": "FGmEbiRfUgZtWzYgEDSshQ", "date": "2016-08-21 17:54:28", "stars": 1.0, "text": "This location is the epitome of why Starbucks is crushing the game. Nothing is ever sweetened or mixed together yet they charge you $5. I can make this stuff at home and come to places like this to pay for them to do it. Their speaker system is broken but they get an attitude with you because you can't hear them. \n\nThen, on another occasion I had to stop there before a meeting. I called first to make sure they had the big to go coffee so that I could take it to my meeting. They informed me they always have them and didn't need to order in advance. I reiterated my request and informed them I was short on time and needed it to be ready when I got there. Once again the woman said they always had them ready. When I get there, I informed them of what I wanted and that I called in earlier. They asked me to pull into a parking spot because guess what IT WASN'T F**KING READY!!!!", "aspect_word": "location, speaker system, coffee, parking", "sentiment": "pos, neg, neu, neu", "sentiment_score": "0.3531, 0.5740, 0.6241, 0.3771", "emotion": "neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, anger" }, { "review_id": "g4oYLX9dvVyv0OM8oziYkg", "business_id": "OjF0_ai1JfoTIiMjYIhYDA", "user_id": "BJ9TjaXWs5xOWQrzsdbLYg", "date": "2015-10-13 15:39:21", "stars": 2.0, "text": "Giant pet peeve. A local post office doesn't have drop off bins for prepaid boxes. So when I wait in line they get annoyed then tell me to just drop it on the counter and not wait. Then when I drop it on the counter like they told me to, they get annoyed that I did. Just have a bin out like every other normal post office so we just don't get annoyed with each other. I don't have to deal with you, you don't have to deal with me and you don't have to waste my time. Problem solved guys. As far as service, it's slow. I can't imagine not printing my postage at home. People seem really disinterested in their jobs here... more so than any other post office I have ever been to. I'm probably just going to schedule a pickup from now on.", "aspect_word": "counter, service, postage", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.4785, 0.4578, 0.7704, 0.4223", "emotion": "disgust, neutral, anger, anger, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "egsxXLaRYQ_oCMSh1YfISw", "business_id": "fyTVBPr_SrEU4kkqXcKq9w", "user_id": "tVOdu_atwS1-_D4E8ROnfQ", "date": "2018-12-27 04:08:51", "stars": 1.0, "text": "It was supposed to be a medium pepperoni pizza I paid for delivery and everything on my card of course I tipped the driver to find out my pizza IS HALF WAY DONE dough was still gooey couldn't eat the pizza was to afraid I would get sick highly disappointed because I talk so highly of dominos to be highly disappointed would like a refund or a new pizza delivered", "aspect_word": "pepperoni pizza, pizza", "sentiment": "neu, neg, neg", "sentiment_score": "0.3941, 0.3742, 0.4296", "emotion": NaN }, { "review_id": "PY3vK98ZS8knRiWzqoZHEw", "business_id": "lwVrrjc2MvkF6SS_PaAU0A", "user_id": "8mP7FhDX2_TKtz3oNwJo9Q", "date": "2015-09-02 06:46:07", "stars": 5.0, "text": "I used to spend a lot of time in Wisconsin, and I grew addicted to Culver's in Madison, and butter burgers in general. I was in Nashville for a week recently and almost drove off the road when I saw this store on Mallory Lane. \n\nFirst off, I don't get the complaints about this place, I must have eaten here 5-6 times while I was visiting, and if anybody has a legitimate complaint, its my veg GF. She got sick of hearing me rave about Culver's, but its only a few blocks from her apartment, so just shut up and eat your salad honey.\n\nThe burgers here are out of sight, perfectly crispy and delicious, with just enough butter to get your attention. I tried a little of everything while I was in town, even a Rueben, and it was likewise up to NY deli standards. And the sweet potato fries, you got to try those, just fantastic. And there's a reason they slather hamburgers with butter in Wisconsin, cause its the best thing the dairy state produces! So as far as fast food goes, it gets five stars from me every day. \n\nService: quick, friendly and accurate. \nCleanliness: clean and neat appearance as well as clean bathrooms. \nQuality: every order is made fresh, there's nothing sitting around waiting for you. Piping hot fries burgers etc. Good quality food as well, makes for always a tasty experience. \nValue: fair prices for the great quality. Plus they offer text and email coupons.\n\nGreat place to grab lunch or dinner. They have a good sized menu as well as awesome frozen custard for dessert. If you haven't eaten here yet, all I got to say is....What have you been waiting for?", "aspect_word": "burgers, salad, butter, sweet, potato, fries, hamburgers, hamburgers with, food, Service, Cleanliness, appearance, bathrooms, waiting, prices, quality, coupons, lunch, dinner, menu, frozen, custard, dessert", "sentiment": "neu, neu, pos, pos, pos, neu, pos, pos, neu, neu, pos, pos, pos, pos, pos, neg, pos, pos, pos, pos, pos, neu, neu, neu, neu, pos, pos, neu, neg", "sentiment_score": "0.3993, 0.6414, 0.8052, 0.5914, 0.3797, 0.2283, 0.3907, 0.3309, 0.2935, 0.2517, 0.5825, 0.6402, 0.4360, 0.5213, 0.6430, 0.3811, 0.3443, 0.4646, 0.6496, 0.4924, 0.3759, 0.2820, 0.7400, 0.7740, 0.3929, 0.2497, 0.2554, 0.5884, 0.3886", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "YwHNbTW2s4E3RB8Q4cOdgA", "business_id": "47TOmOqMxeyUSpYoLKqTsA", "user_id": "lUc4LbgjbPniRso7txzVuA", "date": "2018-02-12 08:13:13", "stars": 4.0, "text": "Compared to ......98% of all other McDonald they deserve a higher rating. Not perfect because the staff are different when morning comes vs night crew. Morning crew....... breakfast? You are better off eating inside. There's always a problem with something. (Depends on the individual that you have to deal with). Night time gets a bit crazy, the Uber crew comes to join them. Majority of the time it's lack of staff, but at least this one bust their arsssse to try to get it done fast as they can. McDonald in general need to step up their game with who they hire, take names, take videos pictures even, \"get rid of them\".‍ better staffing means better business.", "aspect_word": "staff, crew, breakfast, staffing", "sentiment": "neg, neg, neg, neu, neg, neg, pos", "sentiment_score": "0.7892, 0.4477, 0.3869, 0.5753, 0.2837, 0.8033, 0.4938", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "MrVbHLfaHOBgHTCFHeN8hw", "business_id": "yFrX5aM1_mKdRb9s4fQSMw", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2017-08-26 19:40:44", "stars": 4.0, "text": "This is a large super Wawa located on route 30 in Barrington. It's on the east side of 295 and on the south side of Route 30. It is your classic super Wawa with the big store and many pumps. However you cannot enter from route 30. The entrance driveway is actually located behind the store. There's a service road that you have to turn into either right before or right after the store itself. Very strange but it works. This is probably why the gas here was five cents cheaper than the other super Wawas in the area.", "aspect_word": "gas", "sentiment": "neg", "sentiment_score": "0.4333", "emotion": "neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "CVybpeOXs9gh8kPANK-ijg", "business_id": "g-gg4LbR7DA1l05vi17mUw", "user_id": "6L6_Mjw7Ilu9CW_43_5_XA", "date": "2020-06-03 23:38:02", "stars": 4.0, "text": "It was lunch time and I happen to drive by and realized I haven't had any wings in awhile. So I decided to stop by this wingstop location. I've always loved wingstop and the lemon pepper wings. Definitely some of the best around. Usually I always have an issue with the service but today wasn't too bad actually. I ordered online and my food was ready when it was expected to be. It was not busy at all so I didn't have to wait in line and was able to grab my food and go. If you like wingstop then this is a pretty good location to stop by if you're in the Clearwater area.", "aspect_word": "lunch, wings, lemon pepper wings, service, food, location", "sentiment": "neu, neu, pos, neg, neu, neu, pos", "sentiment_score": "0.6130, 0.5623, 0.6576, 0.6960, 0.6155, 0.7455, 0.6188", "emotion": "surprise, neutral, joy, neutral, neutral, neutral" }, { "review_id": "eWDBgmi6hKw7sSAwt6WzYQ", "business_id": "lYPeTDK3fvOL1g5KPIvGCg", "user_id": "LcsUUyuS3Hwfeu80I7oKnQ", "date": "2019-02-26 02:19:47", "stars": 5.0, "text": "Such a great store! The store is brand new and beautiful, the ceiling has this recessed thing that helps keep the sound down, and the giant windows let in a ton of natural light. There's not a lot of seating room, but I think most of the crowd are business people grabbing a cup and moving on. I never have trouble finding space. The best part is the staff, who really make you feel welcome. After like my third time, the barista remembered my name! I've never been a regular before, it's so nice when the barista starts remembering you and suggesting new things you'll like.", "aspect_word": "store, ceiling, seating, space, staff, barista", "sentiment": "pos, pos, neg, neg, pos, pos, pos, pos, pos", "sentiment_score": "0.5876, 0.5778, 0.4137, 0.3693, 0.8385, 0.5512, 0.3922, 0.6685, 0.4270", "emotion": "joy, neutral, joy, joy, neutral" }, { "review_id": "BVOLSB6Ah5lV-JKs4-RMTQ", "business_id": "4DcbElb9dw9exZJF3BnK5w", "user_id": "kAv1PAcLRbqeOOcSt0jCMA", "date": "2018-03-31 21:09:55", "stars": 2.0, "text": "This is our neighborhood choice and we've eaten there several times and not had any problems. This last time we got a flatbread club and the bread fell apart because it was so dry. Made an awful sandwich. We'll try again but want people to watch out for the flatbread...", "aspect_word": "flatbread, bread, sandwich", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.2463, 0.8044, 0.6285, 0.2460", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "KDDkOGnRJITo7ibfJpl2BA", "business_id": "OgPiNGp3x43FJ95-aUmc3g", "user_id": "dIgdlXPb_adtue6VynbDyQ", "date": "2019-03-27 03:48:23", "stars": 1.0, "text": "Ok so I usually go to this Wendy's bc if you live in the area you knows it's better than the one on 36 (USUALLY) and that's not saying much bc they suck dick. But like... fr? It took y'all longer to add this tiny ass piece of lettuce then to not add any at all. Which like why even fucking bother putting that thin ass piece on there ? Lol. And then I ask for awesome sauce they gave me a bbq like ok cool whatevs. I go to my chicken nuggets.... old as fuck. Like y'all couldn't pop 4 mfs in there or something?? Y'all most popular thing is 4 for 4 so it's not like they'd be fucking wasted ? Like y'all really gave me OLD ASS CHICKEN NUGGETS . Couldn't give me one thing in my 4 for 4 right besides my drink? Like damn. And don't get me started on my nasty ass old ass fries like... really? Y'all lazy as fuck for this shit and damn near ruin people who have worked very fucking hard ALL DAY, night.", "aspect_word": "lettuce, sauce, chicken nuggets, drink, fries", "sentiment": "neg, pos, neu, neu, neg", "sentiment_score": "0.2802, 0.5934, 0.3904, 0.6283, 0.6164", "emotion": "disgust, neutral, neutral, neutral, surprise, anger, neutral, neutral, neutral, neutral, neutral, anger, anger, anger, neutral, neutral, anger, neutral" }, { "review_id": "AFRzQE2KPhKdsp5DRLaTxw", "business_id": "n_wXu0dBd7hoBeMgMgQl0g", "user_id": "t4RLfHlTiaC8zy15fnXG3w", "date": "2019-03-10 22:21:39", "stars": 5.0, "text": "Out-of-towner here visiting for the first time.\n\nFast service. We ordered via mobile to get BOGO drinks! This is a new and modern Starbucks that has a super-cool covered patio, plenty of seats inside, and a fun vibe. \n\nI wish the Maryland/DC area had patios like this one does. I'd be here all the time. \n\nOur drinks were made quickly and tasted excellent. Caramel frap always wins my heart.", "aspect_word": "service, drinks, patio, seats, vibe, patios, Caramel, Caramel frap", "sentiment": "pos, neu, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8817, 0.2618, 0.5435, 0.5898, 0.7838, 0.4524, 0.6520, 0.7614, 0.4823", "emotion": "joy, neutral, joy, neutral, joy, joy, neutral" }, { "review_id": "S4tc8VoW3NFmgdPYpTfUYA", "business_id": "H7cS7iYLMf4MmZJiqEWs8Q", "user_id": "gik8Ffr2CDnMXeVc1KhRog", "date": "2019-03-10 01:12:13", "stars": 1.0, "text": "This might be the worst Burger King ever. My family and I went through the drive-thru for lunch. There was no one in front or behind us and the had us move forward and park to wait for our food anyway. When we got home we were missing cookies and more importantly, the food was not at all fresh and the fries were burnt. I love Burger King but I don't think this restaurant should be associated with the company.", "aspect_word": "Burger, lunch, food, cookies, fries", "sentiment": "neg, neu, neu, neg, neg, neg", "sentiment_score": "0.7414, 0.9183, 0.7963, 0.3891, 0.7211, 0.8260", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "8mhioDzxJcPIbB2oeOwRgA", "business_id": "9YX6kpQIfTwhZJdrI5vyLw", "user_id": "IGmx0dlJB2Tqscqb3Vyfmw", "date": "2018-03-28 18:22:05", "stars": 1.0, "text": "Total mess of a fast food joint. Had to wait in the drive through for 15 minutes while the employees cursed and yelled at each other for some reason, seemingly instigated by a manager who told at least two employees to \"get the F$&% out of here\" if they didn't like her yelling at them.\n\nThen for good measure I find out the next day that I was completely overcharged. Thanks guys, really running a tight ship over there, stay away!", "aspect_word": "food, employees, manager", "sentiment": "neu, neg, neg", "sentiment_score": "0.4172, 0.8106, 0.8474", "emotion": "disgust, joy" }, { "review_id": "CuVuvKB2K2z9pCaAc1pCuQ", "business_id": "c904aYBQlWMlxDYswbYUeQ", "user_id": "0kxyj0L-xCUpGwzNhNsejg", "date": "2020-12-01 17:40:17", "stars": 3.0, "text": "Always a favorite store of mine despite location. However today I had a negative experience beee due to no fault of my own. Stopped in during my errands because I had a couple extra bucks and decided to grab my daughter a snack for the road. I used self check out bc it was only one item and thought it would be quick. Usually when I scan my card all coupons come up. I clocked that I wanted to use my extra bucks and then the machine lit up like a slot machine. I had to wait a while to get help which is no big deal. The employee couldn't figure out what happened and he said since I didn't have proof of the coupon he couldn't do anything abojt it. I was frustrated but just left and was putting my child back in the car when I got the receipt emailed to me with the item I got and the proof of extra bucks. I went back into the store and said \"FYI I got a receipt and here's the proof that it was the machine and not me\" and he said FYI something else but without the actual coupon there was nothing he could do. He ended up reissuing the extra bucks and gave me my item. The employees were nice. The issue is that it's not my fault that there was a computer glitch. An employee should never say there is nothing they can do. It wasn't the amount of money either. This could have happened with people that have a lot of extra bucks. CVS please do better with your machines and figure out a way to help without all the hassle.", "aspect_word": "snack, machine, slot, employee, coupon, employees", "sentiment": "neu, neg, neu, neg, neg, neu, pos, neg", "sentiment_score": "0.7219, 0.4743, 0.3387, 0.8806, 0.3356, 0.3697, 0.5993, 0.8422", "emotion": "joy, sadness, neutral, neutral, neutral, surprise, sadness, anger, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "TvBR0z7SGFKJXGqPHMFORQ", "business_id": "5iWGiyNiiiRGvPah8mJJaw", "user_id": "PcsjeMju_N9ce6MmW9Nxzg", "date": "2019-06-16 07:35:19", "stars": 1.0, "text": "This used to be my goto place for fast food. You can go through the drive thru, order your food, pay and pick up your food all under 5 min. It should always be this way with mcdonalds because they precook their food and hold in heat trays. Well, thats not the case here, I pulled in the drive thru (the only one in the drive thru) went to place my order and asked if they orange hi-c to drink. The young lady taken my order replied with \"you want orange juice as your drink\" . I didnt feel like trying to explain so I said no make it sweet tea. Mind you on what I ordered was the following 2 cheeseburgers combo meal and a 10 piece chicken nugget meal combo. Mind you, I had to repeat my order 3 times before she finally got it. I pulled forward to pay to discover that the young lady that had taken my order was sitting there playing a game on her cell phone. I had paid for my food, pulled forward to pick up my food. The young lady here handed us our drinks and says\"can you please forward to spot 3 and we will bring out your order\". I look around to see why because there isnt anyone else in line. I thought ok, my food should really be fresh and hot. I only live under 5 min away from this location but when i got home, my fries were cold, my cheeseburger buns looked like someone had smashed the sandwich, i had NO straws or napkins in my bag and oh yeah, i waited for my food for about 20 min. What happened to fast food....", "aspect_word": "food, drink, lady, juice, tea, cheeseburgers combo meal, nugget meal combo, drinks, fries, cheeseburger buns, sandwich, napkins, bag", "sentiment": "pos, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neg, neu, neu, neg, neu, pos, neg, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.4650, 0.7553, 0.7693, 0.6441, 0.5010, 0.5804, 0.4134, 0.7118, 0.3053, 0.4018, 0.4029, 0.5163, 0.7200, 0.7167, 0.5408, 0.7649, 0.4586, 0.5807, 0.3285, 0.5056, 0.2582, 0.3743, 0.7172, 0.4873", "emotion": "neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "pqKUTPwUdQryX63VwipD5Q", "business_id": "K51bVqlGcpTMDK3-SDkBeQ", "user_id": "gcMPEkEXekKN6mYhLUI-Rw", "date": "2019-10-18 14:16:27", "stars": 5.0, "text": "I often go to Panera to pick up bagels for morning meals. The bagel packs are thirteen bagels and two tubs of cream cheese. These bagels always start the meetings on a great note.\n\nFriendly service, good bagels (they can't compare to the bagels in New York and New Jersey, but what can?), and a full menu keep me coming back.", "aspect_word": "bagels, meals, cream cheese, service, menu", "sentiment": "neu, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.4588, 0.7144, 0.4310, 0.4275, 0.8196, 0.5130, 0.7015", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "cUfyI0AzDuIa7kyP0fnENw", "business_id": "2TjLk6ep_MgwvtZusozcgA", "user_id": "Nxr5C4m0edwetAeRUacP6A", "date": "2020-08-17 20:12:24", "stars": 5.0, "text": "Mark, Garrett, and Billy are now appearing at Lowes Appliances Dept! These guys are Rock Stars! I had shopped the competition and a longtime local appliance store for a dishwasher. Nothing compared to what I found at Lowes. The expertise, service, and extended warranties, along with pricing, convinced me I had done the proper research and made the right choice! Oh, and I also bought a double wall convection over as well! Delivery and installation was smooth. They also redid the existing drain pipes for the dishwasher increasing better water flow! I'm getting ready to upgrade my washer and dryer. I'm focused on the brands as I know I'm buying them from Lowe's! Oh, love my Veterans' discount in addition to their discount prices! Consider Lowe's for appliances!", "aspect_word": "dishwasher, service, pricing, Delivery, installation, drain pipes", "sentiment": "neu, pos, pos, pos, pos, neg, neu", "sentiment_score": "0.4433, 0.5755, 0.4986, 0.4546, 0.4089, 0.2879, 0.3795", "emotion": "surprise, surprise, joy, neutral, joy" }, { "review_id": "PVbYQhIOeH-fZNUGiEeslw", "business_id": "pc9nTZ90JbeeI0t5qJF14Q", "user_id": "iQzZxzmB60QF1CJ4UHPWPQ", "date": "2018-09-30 18:27:16", "stars": 2.0, "text": "I wouldn't recommend this place to anyone. \n\nWhile my stylist was good, the service was horrible. \n\nI checked in at 12:45pm for my haircut appointment at 1:15 pm. I reached there at 1:10pm. I understand that one needs to wait when more people are ahead of you, the thing that flabbergasted me was that there was two people ahead of me and wait time was still zero. I notified the lady who was handling the cash counter but she was not even bothered to fix it. Her argument was that it's not accurate. While other Supercuts locations are following the check in process diligently, this store is luring customers by showing them zero wait time and then asking them to wait for another 90 minutes and making accuses\n\nI could've avoided this review but the lady was sitting idle and did not fix the issue when I notified her. \n\nHaircut is almost like a commodity business, if you cannot differentiate yourself from Great Clips then at least make your service better. \n\nVery disappointed with the service and wouldn't recommend this place to anyone. \n\nPlease also look at those pictures that show zero waittime.", "aspect_word": "service, wait, lady, cash counter", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.8323, 0.5052, 0.7063, 0.3389, 0.4081, 0.6338, 0.6081, 0.7506", "emotion": "surprise, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "4Ow1_9BpjqcPluX4lneaOg", "business_id": "MK83TvLeXUkyQwAzO4Mpdw", "user_id": "Amc7J0F3KeAKzOOQrlpqog", "date": "2013-06-07 22:20:09", "stars": 4.0, "text": "They do not let you use your Starbucks card to pay, however you can get Cheesecake Factory. =)\nThey do still make good drinks and it's inside the Barnes and Noble. I wouldn't go out of my way to come here, but I'm a book nerd so I will always be a customer at least until someone messes up my coffee (Even if I don't get my stars for being a Gold Card Customer).", "aspect_word": "drinks, coffee", "sentiment": "pos, neu", "sentiment_score": "0.8584, 0.5772", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "aQMydxInisifyU2kBHrmyA", "business_id": "lzx4AFxrByuVxgyZwRMYYg", "user_id": "qWYmMgvtgMK6wDzprFqC9w", "date": "2017-03-21 00:32:06", "stars": 2.0, "text": "I ordered my iced drink and the barista made it hot. I told him nicely, I'm sorry, but I ordered this iced and he was all pissy. After he remade my drink I thanked him and he turned and said, \"yup\". My drink was made correctly and tasted great. I just didn't think his attitude was great. Bummer because this location is pretty rad. May not be coming here again if he's working. Of course I didn't catch his name. But it was the male worker on Monday March 20th, 2017 at 515pm.", "aspect_word": "iced drink, barista, drink, attitude, location, male, worker", "sentiment": "neu, pos, neu, neu, neg, pos, neg, neg", "sentiment_score": "0.4834, 0.5035, 0.7434, 0.4716, 0.4931, 0.3453, 0.4928, 0.4367", "emotion": "neutral, joy, surprise, neutral, neutral, surprise, neutral" }, { "review_id": "LV9IA2vJTBeAw0Dm9se2yQ", "business_id": "WykYlMo5gVqhHAw6MDNMWg", "user_id": "1JtpcHELRrSDoWS80WtzuQ", "date": "2013-08-18 22:07:01", "stars": 4.0, "text": "I forgot this is one of few Target's in Indianapolis that aren't \"Super\" (meaning limited grocery options), but I find they have the best selection of Method cleaning products in town. When my OCD acts up and I feel the need to do some heavy duty cleaning, my little Mazda makes it way here to load up.\n\nWhat to be said? Well, it's a Target, so it's immediately awesome. They have Method cleaning products that you can't find at any other store, so it's even more awesome. Might I say it's a Super Awesome Target, even though the Target Gods haven't bestowed the \"Super\" title to this store? Yeah, I think I might.\n\nNo wait to check out, which is nice. Store's clean, staff is friendly, and they have what I need. Nuff said.", "aspect_word": "selection, products, staff", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5126, 0.3703, 0.3815, 0.7550", "emotion": "surprise, neutral, surprise, neutral, joy, neutral, neutral, neutral" }, { "review_id": "zFcmI6BeboNR5TLMNL4Q7A", "business_id": "UrB8opztqsAB_0ZyN3MnFQ", "user_id": "9--24g4sjVAdCySt3GWCVw", "date": "2018-10-17 21:27:51", "stars": 2.0, "text": "Chose this location because it's the only one in Hendersonville with a playground & my daughter was happy to have other kids to play with on a cold, rainy day. Customer service was sub par with employees acting like they wanted nothing to do with customers. I observed many being told to use the kiosk which I found completely rude. Order was accurate & warm but a smile or kind word goes a long way", "aspect_word": "Customer, service, employees", "sentiment": "neg, neg, neg", "sentiment_score": "0.6052, 0.6325, 0.7088", "emotion": "joy, anger, joy" }, { "review_id": "rSqWdSyWKdYUKO5dBAeaPw", "business_id": "jWljp4qLuqr968VFA4EWrQ", "user_id": "VL12EhEdT4OWqGq0nIqkzw", "date": "2015-04-20 12:37:32", "stars": 5.0, "text": "So I'm sitting here enjoying my delicious #14 with cheese, and I pull up this location's Yelp page. 2.5 stars? Really? Did someone get freaking SPIT ON by an employee or find a live insect in their sammich? I mean, what the deuce is going on here? So I started reading reviews, and wow... Really Yelpers? \n\nTo the chic who was upset because the menu says \"gourmet sandwiches,\" I think you need a lesson in satire. You obviously didn't see all the signs hanging up around the building that read, \"Customer is usually right\" or \"free smells\" etc. Everyone knows there ain't nothing \"gourmet\" about JJ's subs, just like everyone knows McDonald's doesn't sell real hamburgers. The menu is facetious. \n\nUnbelievable.\n\nI guess I've eaten at this particular location 5 or 6 times since it opened up 3 or so years ago, which is a lot considering I live no where close to it, and all I can say is that my bread has always been fresh, I've never had a salad's worth of lettuce on my sandwich, the service has always been friendly and \"freaky fast.\" 15 minutes from order time to digestion time. Additionally, the tables are always wiped down and ready for the next customer, so they've got cleanliness on lock down too.\n\nJimmy John's, I'm sorry some people just don't understand sarcasm or the concept behind your beautifully fast and simple service, but I do, so here's a freaking 5 star. Keep pumping out them \"gourmet\" sandwiches!", "aspect_word": "cheese, employee, sammich, menu, sandwiches, subs, hamburgers, bread, salad, lettuce, sandwich, service, tables, sarcasm, concept, gourmet", "sentiment": "pos, neg, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, pos, neu, neg, neg, pos, neu, pos", "sentiment_score": "0.2466, 0.4881, 0.4446, 0.5335, 0.2963, 0.5527, 0.3986, 0.4196, 0.3496, 0.6901, 0.5479, 0.8172, 0.6271, 0.4578, 0.2434, 0.3810, 0.3764, 0.2552, 0.2811", "emotion": "joy, surprise, neutral, neutral, surprise, neutral, neutral, joy, surprise, neutral, neutral, neutral, joy" }, { "review_id": "Z7VFNKJf1qYE_UltE8uRug", "business_id": "hlmPTCs9DUpgTdHnLWlqWw", "user_id": "5VlzjxdmNnloK_IWXN6F9g", "date": "2019-03-18 23:19:48", "stars": 5.0, "text": "Very accommodating and nice customer service. Everything was as good as could be expected considering I only need a car because mine had broken down and been towed from downtown St. Pete, so my mood wasn't good.\nCalled to make sure everything was okay and we were happy. Have us a ride back to the dealership afterwards.", "aspect_word": "customer, service", "sentiment": "pos, pos", "sentiment_score": "0.8132, 0.5173", "emotion": "joy, sadness, joy, neutral, neutral" }, { "review_id": "Cx2d766vG4I42DfJ0rIhLg", "business_id": "Y7DzF0ZfAIuXbLM4KcOExw", "user_id": "ZIh1CIiuRLJHas7JH-ZyKw", "date": "2015-01-04 22:54:38", "stars": 3.0, "text": "So, the only thing I really like to buy at Chilis is the bacon-avocado-chicken sandwich with a pretzel bun. \n\nWe went there, and ordered the usual salad and sandwich. The food comes out and half way through I realize there is no avocado on the sandwich...\n\nNo waitress in site for about 5 minutes, but I noticed she was out in the parking lot screwing around in her car...meanwhile, I am dying of thirst and kinda pissed.\n\nI had to ask the hostess to find the waitress and send her over. When she came to the table, she looked clueless, so I asked to speak to the manager.\n\nThe manager Heather was nice, took care of the problem and personally brought out the avocado, offered a new sandwich, and to buy a dessert for us. A nice professional way to take care of the customer...5 stars to Heather...2 stars for the server, and -0- stars for the person making the food...\n\nI did not want anything for free, I just wanted my sandwich the way it is on the menu.", "aspect_word": "bacon, avocado, chicken sandwich, pretzel bun, salad, sandwich, food, waitress, parking, hostess, table, manager, dessert, server, menu", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neu, neg, pos, neu, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.5181, 0.3707, 0.4884, 0.5195, 0.7105, 0.7215, 0.6063, 0.7602, 0.8918, 0.3574, 0.7682, 0.4718, 0.8785, 0.6513, 0.4104, 0.6751, 0.5073, 0.6678, 0.7943, 0.4799, 0.6702, 0.7178, 0.8393", "emotion": "neutral, surprise, neutral, neutral, surprise, neutral, neutral, anger, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ngPZulTyF-wXTrpMChpDMA", "business_id": "6uJUJe5Le7UYr7R1mbiTkA", "user_id": "l2aUNBhWaiAno7oozxDJZA", "date": "2018-06-15 13:15:11", "stars": 5.0, "text": "Food was AWESOME!!!! People here are NICE!!! Mekia - you rock!!! For all you Yelpers who want to give 1-star to this Jack in the Box, we say \"go back to Hillsboro.\" It was early. We were hungry. We rolled in around 6:30am, and rolled out with a couple piping hot breakfast sandwiches that were some of the best fast food sandwiches a person could ask for. The service was super friendly. Yes, the card reader had trouble. Yes, we had to wait about 10+ minutes for our food. Yes, the bathrooms were locked. But guess what - bring cash, be patient, and ask nicely for them to unlock the bathrooms and they will kindly do so. Seriously... We are giving these folks five stars because the breakfast sandwiches were so nice it was as if we'd made them ourselves at home. It was worth the wait while they took the time to get our order right and make it fresh. And good people + good food + great service = 5 star review. thanks for being our jack-in-the-box oasis on a long road trip.", "aspect_word": "Food, breakfast sandwiches, food sandwiches, service, food, bathrooms, box", "sentiment": "pos, pos, pos, pos, neu, neg, neu, pos, pos, pos, neu", "sentiment_score": "0.9028, 0.4687, 0.5590, 0.7370, 0.7198, 0.4908, 0.4175, 0.5559, 0.6708, 0.7030, 0.3347", "emotion": "joy, neutral, sadness, neutral, joy, neutral, sadness, neutral, anger, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "gWgAaImos7uX3y2SRQxbBA", "business_id": "-bgu0iDSGLlYZoeRs2qdoA", "user_id": "ZAgd6TKBqkfHJ8LmGN15zA", "date": "2012-04-04 19:50:36", "stars": 5.0, "text": "TACO BELL eat there ~ I LOVE TACO BELL!!! let me say the 5 stars are for the food. I LOVE TACO BELL!!! I am a huge fan of the new Dorito taco. I hope they continue to have this on their menu!!! Their employees are always helpful\nI love the fact that they offer Pepsi products!!!\n\nEating there is my favorite because,,,they always get the order right.\n\nThey however do not get 5 starts when it comes to getting the order right for me the drive thru customer. If I go there 10 times they get the order right 6 or 7 times.", "aspect_word": "food, Dorito taco, menu, employees, Pepsi, products", "sentiment": "pos, pos, neu, pos, neu, pos", "sentiment_score": "0.6685, 0.4250, 0.8098, 0.7742, 0.3243, 0.2888", "emotion": "joy, joy, joy, neutral, neutral, neutral" }, { "review_id": "ObpdFTi30lBqePmTJrI9Aw", "business_id": "qK75hn5wEEdkeaLL-6V93w", "user_id": "q1M6vL0qQKpSiHL-wLYfpg", "date": "2013-03-21 10:41:11", "stars": 1.0, "text": "Terrible staff, the management should be ashamed. High school kids behind the counter try to get you to buy the combo meals where-in actuality a drink, sub, and cookie are cheaper than the combo meal! I know it's \"fast food\" but honestly, do some math Subway! Also, please train your staff in the difference between \"I don't want that toasted/thermo-nuclear melt-downed\" and \"toasted\". That would be great. It's really one or the other. Definitely not spending money here again.", "aspect_word": "staff, management, counter, meals, drink, sub, meal, food", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.8792, 0.8822, 0.7009, 0.4045, 0.6786, 0.4661, 0.3697, 0.3065, 0.7653", "emotion": "disgust, neutral, joy, neutral, neutral, neutral" }, { "review_id": "l8GikR9N0EKqxffaD982xA", "business_id": "b55dktGuxl_mUl_AcFhFCQ", "user_id": "dt0hWaknVSf6ceSv-MNr6w", "date": "2010-11-03 17:14:37", "stars": 4.0, "text": "Sandwichs come in a variety of types. Combos are sandwich, chips and a drink. Sandwichs are eight inches in lenght. Limited on toppings and they do charge extra for those toppings which don't come on a sandwich. You can buy leftover loafs of bread for $0.50 which were made the day before.", "aspect_word": "Sandwichs, sandwich, chips, drink, toppings", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4114, 0.6299, 0.5963, 0.8006, 0.4549, 0.5665, 0.5050, 0.7435", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "_wmK-oc4QL7novmS5vbXpg", "business_id": "QWia-PVZBnIyIXFYtt0Orw", "user_id": "jk5dcB_MfWglVdc4ILfWkA", "date": "2015-06-30 19:00:53", "stars": 3.0, "text": "Typically not a fan of chain restaurants, but I had a gift card so my daughter and I went for lunch. Our server, Kevin, was great. The soup, salad, and breadsticks were better than both of our lunches, so maybe stick with what they do best.\n\nMy daughter tried the chicken parm sandwich and declared the breadstick bun, \"not ready for the public.\" :-)\n\nKevin was the star here and made our lunch very enjoyable.", "aspect_word": "lunch, server, soup, salad, breadsticks, lunches, chicken parm sandwich, breadstick, breadstick bun", "sentiment": "neu, pos, pos, pos, pos, neu, neu, neg, neu, neu", "sentiment_score": "0.8627, 0.8526, 0.6947, 0.4806, 0.5002, 0.6730, 0.4755, 0.2623, 0.4410, 0.5051", "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "-HQZu6agqBj3cMpASEaoXw", "business_id": "phU-n_cLt19eD60cqpkozQ", "user_id": "XF6GG8Y_XKESMfU4_vIgHQ", "date": "2015-12-11 14:30:18", "stars": 4.0, "text": "These guys always do a great job on my vehicle. The location is close to home, and they're pretty quick. They always honor my coupons (sometimes even if they expire). Once a technician helped me troubleshoot why one of my center brake lights (inside the car) wasn't working and didn't have a connection. We figured out the wrong back end had been put back together when repaired from a prior wreck. It was still very nice of him to work with me and take the time to do that. \n\nI love that their signature service includes vacuuming, window cleaning, and tire pressure check. I'm not the best at doing those things myself so it's nice to know that it gets taken care of all at once. Be sure to visit their website to get a printable coupon! There's almost always one for $5 off so there's no reason not to take advantage! \n\nRight now a gas station is being built next door so the main entrance is closed, but you can still drive up to the back, and they'll get you in. I just wish more signs were posted about that. It's confusing, and they don't always answer the phone so you have to leave a message.", "aspect_word": "guys, location, technician, service, gas, entrance", "sentiment": "pos, pos, neg, pos, neu, neu", "sentiment_score": "0.4826, 0.4953, 0.4397, 0.5106, 0.3899, 0.1950", "emotion": "joy, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "cksZYAHKkeTrqc-PpxON0w", "business_id": "0ZzTFwUvYV4Yt00_Leupwg", "user_id": "V7-EP1CbhjQeEq7f6ab3DQ", "date": "2015-08-07 15:35:23", "stars": 1.0, "text": "Very disappointed!!! Having worked at a Pizza Hut for several years when I was much younger and having had personally made literally thousands of pizzas there - I think I should be qualified to comment.\n\nWe ordered online a large Super Supreme pan pizza with extra cheese. What I got was a Pizza with next to no cheese - see picture.\n\nFor years Pizza Hut was my favorite. Next time I'll try Papa John's!!", "aspect_word": "pizzas, pizza, cheese", "sentiment": "neu, neu, neg", "sentiment_score": "0.3490, 0.3181, 0.3243", "emotion": "surprise, neutral, joy, joy" }, { "review_id": "7Z3SzRDWzUxy4Ig7osNc1A", "business_id": "CupDB560BayqHoIEoeEhCQ", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2014-02-03 16:43:16", "stars": 3.0, "text": "The best place to stop before a long drive north or south coming from Newtown, this DD is hidden in the office/hotel complex next to the Hampton Inn, right of Rt. 95. \n\nThe coffee is decent (far better than the coffee @ the other DD in Newtown), and the staff organized and efficient. While I am not a fan of their baked goods, push come to shove, I can be found with breakfast sandy or toasted bagel in my possession. My 13 year old goes for milk and a couple of glazed rounders. \n\nAll in all, a reasonably tasty coffee at a good price, with a smiling face. I don't need more than that at a caffeine oasis.", "aspect_word": "coffee, staff, goods, breakfast, bagel, milk, price", "sentiment": "pos, pos, pos, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.8036, 0.3388, 0.7926, 0.2901, 0.5125, 0.2812, 0.5424, 0.8312, 0.8055", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "TXxBC_KGdIgdTrGXgviW0w", "business_id": "xFLUOxVoqlhDs7pYVMDzNw", "user_id": "rJztsE749TZXVUtLbyx9gw", "date": "2015-08-05 01:06:46", "stars": 1.0, "text": "We ordered a pizza cause we wanted delivery. Our past experiences weren't great, but not bad. This last experience today.....was bad! We ordered pizza, and the estimated time was 30-40 minutes. Okay, whatever. \n\n55 minutes go by. We call. \"Uhhh, sorry, we are backed up, it'll be another 10 minutes. \"\nUgh...fine, we are hungry, but we wait. \n\n20 more minutes go by. We call. \"sorry, but it looks like your order was cancelled\" \n\nARE YOU KIDDING ME?!? We NEVER even mentioned canceling! So, we waited well past the time frame and never got our pizza, nor will we ever order from them again.", "aspect_word": "pizza, delivery", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.7366, 0.5143, 0.5521, 0.5987", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "RkqBNEvjnBedxXfg4Tiryg", "business_id": "TQeMOhco0FL9zHrmJHiPAg", "user_id": "6kJFLAHV-tNsBEZaRTqEWQ", "date": "2018-09-14 18:21:44", "stars": 5.0, "text": "Very long line but short wait with work bestie for two California chicken cheesesteak with fried onions and sweet peppers for me, no peppers for her. Mine was scooped and served on their whole grain option with lettuce and tomato. Bestie goes for classic style. \n\nFor a chain restaurant, JM makes a great product and it's a generous portion of chicken so it was mighty filling and mighty good. California chicken cheesesteak hoagies with sweet peppers 5/5\n\nJersey Mikes has seating inside the restaurant which is also shared by Wendy's. The manager is a great guy and manages both franchises; evidently this location Is the only Wendy's /Jersey Mikes in the country. \n\nBestie and I also shared a bag of chips 5/5\n\nOne issue though, be prepared to be thirsty, very thirsty after you eat there.", "aspect_word": "line, wait, chicken cheesesteak, cheesesteak, fried onions, peppers, option, lettuce, product, portion, chicken, cheesesteak hoagies, hoagies, seating, manager, chips", "sentiment": "neg, neg, neu, pos, neu, neu, neu, neu, neu, pos, pos, pos, pos, neu, pos, neu, neu, pos, neu", "sentiment_score": "0.6263, 0.7704, 0.3555, 0.4211, 0.4590, 0.4227, 0.5012, 0.4521, 0.3368, 0.6472, 0.6268, 0.3439, 0.3622, 0.4331, 0.3695, 0.4842, 0.4311, 0.7329, 0.4344", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "A3cA1b1mvEgrGp6B1h5jxQ", "business_id": "iGGBxdz76mISLVgsH4Dohw", "user_id": "SFmeHPcgpyX3GDWK_ocg4A", "date": "2020-07-13 19:41:05", "stars": 4.0, "text": "Easy ordering through the drive-thru. \nQuick and friendly service but when at the window the employee was trying to handle our transaction while talking on the headset and take another order, which is understandable but still a little annoying that they couldn't have been more attentive.\n\nI liked the display that indicated the price of your order! Very helpful.", "aspect_word": "service, employee, display, price", "sentiment": "pos, neg, pos, neg", "sentiment_score": "0.7867, 0.8398, 0.4283, 0.2990", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "KNsBlfFKgg4UxyGA9Ve95g", "business_id": "qfKcc--dmGurMudBkVg8Tw", "user_id": "CTNgUtq4gpIfZtW4ggSlnw", "date": "2020-08-20 01:04:30", "stars": 5.0, "text": "I went to this location due to the temporary closure of the location closer to my home. \nI used the drive-through to place my order and the person speaking on the other end was speaking very rapidly. So...when he finished his spill, I proceeded to speak really rapidly as well. The guy burst out laughing as did I. I thought it was hilarious he was so funny! It was a pleasure to speak with someone with a sense of humor.\nI approach the drive-through window and we both were laughing he was very pleasant and personable and I really appreciate it that on a subsequent visit I found out his name is Gabe and I just wanted to say that he's an awesome barista and it's a pleasure to speak with someone who appears to be so jovial each time I visit this location and see him thanks Gabe!\nI also experienced a very awesome person and when I came through the drive-through on another visit I proceeded to go to the window to pay for my order and the barista said that the car before me had paid for my order. I was astounded so I knew that I'd have to pay it forward during my next visit ...which I did and I told the lady at the window to please tell the car behind me that they would need to pay it forward as well to keep it going! \nWoo hoo!\nSpread a lil happiness during these difficult times!", "aspect_word": "barista", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.7811, 0.4675, 0.4786, 0.1732", "emotion": "neutral, neutral, surprise, anger, joy, joy, surprise, neutral, neutral, joy" }, { "review_id": "MhFEwt6yAqtHabzGthNZOg", "business_id": "yAw5H98gdkxDpu0OaRQAZw", "user_id": "gIJ9PhJu-PPWW1ZXM3HFZQ", "date": "2018-02-01 21:53:32", "stars": 1.0, "text": "The female pharmacist Ana is the rudest woman I have ever interacted with! I have dealt with her on several occasions and always the same! She shouldn't deal with customers at all let alone customers with traumatic injuries like myself. Nasty is the only word I can see fit with her! She needs a different career and the manager needs to deal with her. I spend thousands and thousands of dollars on prescriptions and it's obvious they don't want my business.", "aspect_word": "female, pharmacist, manager", "sentiment": "neg, neg, neg", "sentiment_score": "0.6445, 0.3778, 0.7998", "emotion": "disgust, anger, neutral" }, { "review_id": "G7QCxYx5Qu29ZOLKqZrmew", "business_id": "EaSVQKge30148xxvAnJXhA", "user_id": "N-a13uAgmMWpWqgvZ71xQA", "date": "2013-05-09 02:51:02", "stars": 5.0, "text": "We went here for our anniversary and they treated us well, nice table and free dessert. The steaks were awesome, the chopped salad fantastic. The Lyonnaise potatoes I would past on next time (just fried potatoes with onions). The wait staff is exceptional so prepare to tip for it. And the wine was really nice also. Definitely a must visit even if you to save for that special occasion!", "aspect_word": "table, dessert, steaks, chopped salad, Lyonnaise potatoes, potatoes with onions, wait staff, wine", "sentiment": "pos, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.8393, 0.8466, 0.7451, 0.7119, 0.4640, 0.5219, 0.6973, 0.7633", "emotion": "joy, joy, neutral, neutral, joy, joy" }, { "review_id": "-2r9tc1np92ganoj58zicg", "business_id": "lDGxZZIS17Tn-wq1kDobmg", "user_id": "0xuNF6K_c3qY9tJrF7PxRg", "date": "2013-11-25 04:41:24", "stars": 1.0, "text": "Today 11/24/2013 I walked into the eagle creek target with some to purchase some items and to be talk about and watch as if I did not hear what they was saying or paying attention to whats going on around me. The staff is very judgemental. Numerous complaints to so call shift mangers fall on deaf ear. Warning to all customer this store is very unprofessional some of the times more so than not. If you want to deal with unprofessional and uneducated service this store is for you. In my opinion Avon target has the best customer service. Please avoid this ghetto target.", "aspect_word": "staff, mangers, customer, service", "sentiment": "neg, neg, neg, neg, pos, pos", "sentiment_score": "0.8879, 0.5365, 0.4486, 0.7217, 0.6132, 0.4268", "emotion": "disgust, neutral, neutral, neutral, neutral" }, { "review_id": "8TQbC1Or_-MFUivbgCyTiw", "business_id": "4gz6JurOLglDSf5pH4z1kw", "user_id": "tS0GxFTSf3Y35IEr5kGnjA", "date": "2018-08-25 06:15:56", "stars": 1.0, "text": "Save your money. I went here after after I concert the only thing I can say was the service was nice. I ordered a medium steak the first time it come out it was well done I send it back the second time it was cold and roll. The eggs were supposed to be over easy and instead the yolk or is it done and it was not easing the yellow goo. My son did not enjoy his meal either he said that the gravy and biscuits had a bad taste the hash browns was good and the service was friendly I will not go back.", "aspect_word": "service, steak, eggs, yolk, meal, gravy, biscuits, taste, hash, browns", "sentiment": "pos, pos, neg, neg, neu, neg, neg, neg, pos, neu, pos, pos", "sentiment_score": "0.8684, 0.3480, 0.6510, 0.5661, 0.6340, 0.6140, 0.4807, 0.4236, 0.3920, 0.2881, 0.3117, 0.7987", "emotion": "neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "fhIk_Hd4mrR1zG7xOpN23Q", "business_id": "huZCd1Ljh0F6SqD71WO_sw", "user_id": "67YrvmdkWqC0arqgt0obJQ", "date": "2020-05-26 15:10:51", "stars": 5.0, "text": "Highly recommend this chick-fil-a, especially during these social distancing times. Extremely efficient, clean, and overall great social distancing practices in place. \n\nUpon arriving, I could see someone bring food to certain cars, so I assume they have some sort of pick-up option going on (although not completely sure). \n\nMy boyfriend and I went inside and you order upon arrival, toward the front of the store. You then go to the counter to pay and then they have a waiting area with markers on where to stand. We waited at most, 5 minutes, and left with great food. They have tables outside, but I'm not sure you can actually sit on them during this time. But maybe when the pandemic is over, it's good to know they have outside seating !\n\nNo complaints on the actual food. Tasted like standard chik-fil-a. We ordered 2 spicy deluxe sandwich meals and chicken nuggets. All very good!!", "aspect_word": "food, counter, waiting area, tables, seating, sandwich meals, chicken nuggets", "sentiment": "neu, neu, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.6689, 0.4831, 0.4062, 0.6280, 0.6083, 0.3815, 0.4390, 0.3762, 0.3937", "emotion": "joy, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "2cEBRRgt5LF_A80L3iHeHg", "business_id": "7JhQXpiMml41sxN34CUcKQ", "user_id": "EP8o8JnQSI0WEkeodwA8lA", "date": "2014-08-04 02:55:10", "stars": 1.0, "text": "I'm not a fan of Walmarts in general. \n\nScummy rich family owned business that screws over their employees.\n\nBut this one is worse than most. I had friends coming to visit and wanted a certain inflatable bed made by Intex that actually wasn't a piece of crap that would destroy the backs of the heartiest Mountain man (Or woman, It's a new world!)\n\nCalled.\nRang 30 times. I hung up.\n\nCalled. \nRang 30 times. I hung up.\n\nWaited an hour.\nCalled.\nRang 20 times and someone answered.\n*Mush-mouth-mush-mouth-mush-mouth*\nPardon?\n*Mush-mouth-mush-mouth-mush-mouth*\nNo seriously, am I being Punk'd?\n*Mush-mouth-mush-mouth-mush-mouth*\nUm....Ok, I'm looking for an Intex Rising Comfort Airbed Mattress with Built-In Electric Pump\n\nHold music\nHold music\n*click*\nSON OF A BYATCH!\n\nCalled.\nRang 24 times.\n*Mush-mouth-mush-mouth-mush-mouth*\n*Mush-mouth-mush-mouth-mush-mouth*\nNo seriously, am I being Punk'd AGAIN?\n*Mush-mouth-mush-mouth-mush-mouth*\nUm....Ok, I'm looking for an Intex Rising Comfort Airbed Mattress with Built-In Electric Pump\n\nHOLD music.\nHold music\nHold music\nHold music\nHold music\nHold music\nF-IN HOLD MUSIC!!!!\n\n*Mush-mouth-mush-mouth-mush-mouth*\n*Mush-mouth-mush-mouth-mush-mouth*\nWhat?\n*Mush-mouth-mush-mouth-mush-mouth*\n*Mush-mouth-mush-mouth-mush-mouth*\n*Mush-mouth-mush-mouth-mush-mouth*\n*Mush-mouth-mush-mouth-mush-mouth*\nUm....Ok, I'm looking for an Intex Rising Comfort Airbed Mattress with Built-In Electric Pump.\n\n*Mush-mouth-mush-mouth-mush-mouth*\n\nHOLD MUSIC!\nHOLD MUSIC!\nHOLD MUSIC!\nHOLD MUSIC!\n\n*Mush-mouth-mush-mouth-mush-mouth*\n\nPardon?\n\nYESH. WE GOTS IT. aight?\n\nOk, I'll be right there.\n\n10 minutes later, I'm there and there is no Intex Rising Comfort Airbed Mattress with Built-In Electric Pump in the store.\n\nThat is a HUGE bunch of time in my life that I just won't get back and I think I got dumber and less able to express simple concepts than I was before I called there.\n\nAll I can say for this Walmart is *Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth**Mush-mouth-mush-mouth-mush-mouth*", "aspect_word": "employees, Pump, mush, Mush, mouth, HOLD, music, MUSIC", "sentiment": "neg, neu, neu, neu, neg, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6884, 0.1818, 0.2985, 0.2964, 0.3170, 0.2841, 0.2753, 0.1832, 0.1899, 0.2267, 0.2012, 0.2038, 0.2269, 0.2239, 0.2280, 0.2341, 0.2090, 0.1996, 0.2115, 0.1925, 0.2109", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "d91U8mYarv2jy60sCZdd8g", "business_id": "LIOHE2PV6BXbEPpQe7wJeg", "user_id": "cuk37l338snJOXNAssEeQw", "date": "2016-09-21 12:36:16", "stars": 1.0, "text": "I went to this location for lunch while in between classes. I got my soup and sandwich to go. When I got back to class and began to eat my lunch, two bites in I pulled a long dark hair out of my sandwich. I contacted Panera online and told them about the hair in my sandwich, and I never received a reply of any kind. I was hoping to just write an email and have it be addressed by the appropriate party and have it be taken care of without a public post. However, this was not the case. I was never contacted by Panera and I'm sure my issue was never addressed to the manager at this location. Be on alert when ordering from here. You never know when you'll find a hair in your food.", "aspect_word": "lunch, soup, sandwich, manager, food", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.9100, 0.7895, 0.7965, 0.8860, 0.6969, 0.7772, 0.8055, 0.8178", "emotion": "disgust, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "W2e7xmvswGBfkmroQlrFOw", "business_id": "nSk0qzMFx1dgHwdBmQm4dw", "user_id": "gXxGC2VuMryPK3JxsrVIBg", "date": "2014-01-22 03:22:05", "stars": 5.0, "text": "I really like coming to this Walgreens location - friendly staff, great prices, and convenient location within a mile or so from my home. Although I don't think it is a 24 hour store anymore. \n\nI really like their rewards system. It is a nice surprise when they say, \"You have $5 in rewards. Would you like to use it toward this purchase?\" \n\nOverall, this is a really nice store.", "aspect_word": "staff, prices, location, system, store", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8734, 0.8508, 0.5822, 0.4314, 0.6073", "emotion": "joy, surprise, joy, surprise, neutral" }, { "review_id": "XC1qDS269_hYomp1HSC9fg", "business_id": "jtvJ6JQ4D2z-SKdPkoU07A", "user_id": "012Ph7a0s7eoYNXrlrDClw", "date": "2018-07-15 20:49:35", "stars": 3.0, "text": "Unfortunately it seems the cleanliness of this location is not as important as in the past which compelled me to write a review. I often drive from east Belleville to this location strictly for my kids to utilize the play area because of the cleanliness of such in comparison. However, we visited a few weeks ago (June 22) in the morning and the place was disgustingly filthy. There was standing water on the floor throughout the playplace seating area. Now I assume they had just mopped due to the wet floor sign, but it was ridiculously saturated and slippery. The play structures were grimy and greasy; my kid's butts were stained from going down the slides. And the flies!!!...there were what seemed like dozens. It was impossible to eat without multiple flies landing on your food or cups. \n\nIt will probably be awhile before I bother going back.", "aspect_word": "cleanliness, place, playplace, seating area, floor, play structures, food", "sentiment": "neg, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.4385, 0.5386, 0.2687, 0.3146, 0.3977, 0.3671, 0.6352", "emotion": "sadness, neutral, disgust, disgust, neutral, sadness, surprise, neutral, neutral, surprise, disgust, neutral, neutral" }, { "review_id": "6GFrm1lJNFWCggbGjIhw_g", "business_id": "VKJYOnjRrPcXSkXCTynwbg", "user_id": "COBrHxEhDnz5nMukMs7eMw", "date": "2018-09-17 00:49:14", "stars": 1.0, "text": "We were stuck at the Drury Inn for a month. We ordered Dominos pizza like we have several times in the past. We got hand tossed and thin crust pizza. The thin crust was literally inedible. So...we called and spoke to the manager... He could have gave to !#!&s about our complaint. Im a head chef of a restaurant and i would have never treated a customer the way he did. That's the way your business go under! I will never order from them again. Disrespectful and nasty! Also...thats why your store only has 2.5 stars... Get it together!", "aspect_word": "crust, pizza, manager, chef, customer", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6533, 0.5232, 0.6425, 0.8071, 0.3744, 0.3975", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, anger, anger, anger, disgust, neutral, neutral, surprise, neutral, neutral, anger" }, { "review_id": "ehm4imhwML9QDIgCpM412A", "business_id": "kEAbm5qzp2V8o8iuE7w7nQ", "user_id": "2GgK1Dn-6XF_SaE1iIq92A", "date": "2020-11-03 01:59:25", "stars": 2.0, "text": "Double check your orders. Just ordered a single pretzel baconator and they gave me a classsic single. Charged me for a pretzel bun baconator. Cashier was nice. Kind of like a half assed bootleg version of Chik-Fil-A's mission statement. Two teenage girls at 8:30pm 11/02/2020. Did not give me a receipt. I did not want to make a fuss bc they would probably mess with my food if they had to remake it", "aspect_word": "pretzel baconator, pretzel bun baconator, Cashier, food", "sentiment": "neu, neu, pos, neu", "sentiment_score": "0.4266, 0.4357, 0.5868, 0.4508", "emotion": "neutral, neutral, joy, neutral, neutral, anger" }, { "review_id": "OQxhf6B2ogFzDo2dOF_Gug", "business_id": "3u4tRuGoPfAAw36b_yO-4Q", "user_id": "jzV56K7A_mx3y3Eh7YG26g", "date": "2016-05-10 23:40:58", "stars": 4.0, "text": "Is it weird that thing that *most* excites me about going to Wing Stop is their soda machine? It's one of those super cool Coke machines where you can select from about 20 varieties, each with different flavorings. I mean, where else are you going to get diet vanilla ginger ale? Now all I need to do is find the whisky button...\n\nBut I digress. It's a pretty common chain on the west coast, serving up wings and wing-like products in a bunch of different flavors. Boned wings, boneless wings, wing combos--if you read it aloud you sound kinda like Bubba from Forrest Gump. Fifty-cent wings on Mondays and Tuesdays\n\nBut the wings are good, the sauces are flavorful (I'm a fan of the buffalo or the bbq). Sometimes they can get a little heavy handed with the sauce so ask for it on the side if that's not what you're looking for. Their fries have a slightly sweet flavor to them (which goes great with some hot wings), and the beans are pretty rocking as well. Most (all?) have beer and pretty cheap prices during happy hour. \n\nIt's definitely one of my go-tos if I'm in a wing mood or if I'm looking to play with a fancy soda machine.", "aspect_word": "soda, flavorings, ginger ale, whisky button, wings, flavors, sauces, buffalo, sauce, fries, flavor, beans, beer, prices", "sentiment": "neu, neu, neu, neu, neu, pos, pos, pos, neu, neu, neu, pos, pos, pos, neu, pos, neu", "sentiment_score": "0.5672, 0.3401, 0.5137, 0.3315, 0.3292, 0.3870, 0.6578, 0.7136, 0.4211, 0.4699, 0.3352, 0.3723, 0.2638, 0.3500, 0.4608, 0.4338, 0.5616", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "jJWfJIRiQu7_UQzkoUoMWw", "business_id": "qrp10x0E1EyA5qHi_l26aw", "user_id": "901reYpYJoKVsVWwTZ_y5Q", "date": "2017-02-23 22:11:09", "stars": 1.0, "text": "These people are a scam they charged me 200 to clean abit of hair of the back seat hair was nowhere else it would take anyone 5 mins and two dollars to clean it and they do a general clean of there vehicles before they re rent them! I could pay someone 200 and have whole car details #scamartist", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "fear" }, { "review_id": "rJ2ZajvZknEvgagvo9ENxg", "business_id": "jPj5nTxIxS-S2cAcUxgyGQ", "user_id": "63CphWqYZs0ign2sPf0zOQ", "date": "2017-05-02 22:47:26", "stars": 1.0, "text": "Prior to 04/30/2017 visit I had the car looked at by the same store on 2/04/2017 prepping for inspection. I took my vehicle to the store for an inspection schedule at 9:00. The car did not make it in until 10:00. I had the prior report sitting in with car for the tech to review. On today's visit though multiple steering/ suspensions issues were noted, and not able to pass inspection. In 3 months my control arms and front struts did not go from good to failing condition. The steering/suspension section of the form is not complete from today's visit for my review, and prior to today's visit my light switch work fine but it is now a failure of inspection. Techs were unable to run an OBD emissions control test, however I was still charged for it. I was charged and paid for a sticker today, but did not receive the sticker.", "aspect_word": "steering, suspensions", "sentiment": "neg, neg", "sentiment_score": "0.3456, 0.3606", "emotion": "neutral, sadness, sadness, sadness, sadness, neutral" }, { "review_id": "9oeuDniRDiHoqCMgbg6jMg", "business_id": "sHXEGIRu73NQywPHCWMwYg", "user_id": "0lX0RHi95vTYXHl2RlBlng", "date": "2013-06-07 23:25:57", "stars": 5.0, "text": "I recently had to get my oil changed and this was a great place to go. They were very helpful, professional & fast. I especially liked the little touches such as getting the door for me to the waiting area & to my car. They go over the services with you when they are working on your vehicle & have had a look at it. I didn't feel pressured in to buying anything I didn't need. You don't pay until the services are complete. Highly recommended!", "aspect_word": "waiting area, services", "sentiment": "neu, pos", "sentiment_score": "0.4361, 0.5132", "emotion": "joy, joy, joy, neutral, fear, joy" }, { "review_id": "9m7a2UK2fnQO9SRDegGUQw", "business_id": "LQg6YpX6Fv4QHUzf4ARdwg", "user_id": "mJLpf9yNzY2R8m7hVXBzDg", "date": "2020-09-21 01:40:03", "stars": 4.0, "text": "I think this is the best Wendy's I've been to in this area. It's nice new and the staff didn't seem to hate everything about it. The speed could use a bit of work but hey hot fry's and a hot burger you can't complain when it comes to fast food.", "aspect_word": "staff, burger, food", "sentiment": "pos, pos, pos", "sentiment_score": "0.4499, 0.6307, 0.3614", "emotion": "joy, neutral" }, { "review_id": "pzu2l4GoHXjp1txjrIv8AA", "business_id": "waltVYBc30JaTvhXAlZRlA", "user_id": "BwCg_kBz1e9xIzg2uffwKA", "date": "2020-12-08 14:57:27", "stars": 1.0, "text": "It's time to give this very special pharmacy the review it deserves. CVS has messed up our medications, failed to look into our insurance coverage, given us different prices on the same drug without explanation, kept duplicate accounts for one person in our household thus not being able to see a filled prescription that they actually have, and every single time fails to have the prescription by the promised date.\nMy poor husband always makes multiple trips instead of calling because we are so close he figures he'll \"swing by\". He's swung by to a prescription promised to be filled days before several times only for them still not to have it. The failures of the pharmacy staff actually create a safety concern in our home so it's time, we're going to switch pharmacies even though this is a block away. Sorry, I forgot to add how rude and inconvenienced staff have acted when we inquire basic insurance or medication pick up times, and my husband is exceedingly sensitive in how he interacts with anyone in customer service...", "aspect_word": "pharmacy, prices, staff, customer, service", "sentiment": "pos, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6384, 0.6626, 0.5043, 0.5809, 0.8423, 0.4420, 0.4388", "emotion": "neutral, sadness, fear, anger, neutral, neutral, neutral" }, { "review_id": "HJJ_HDW5dvXOiG-7FCMgog", "business_id": "iMkk09jgIHrgAwnzStbk1Q", "user_id": "AW_0YccAcIN-gJ8SDYk4wQ", "date": "2020-05-15 01:20:33", "stars": 4.0, "text": "This isn't much different than any other WaWa but it is still open 24 hours.... I stop here when I'm in the area to get a soda or a coffee... I only get gas here when the other stations are closed... \n\nI will say that I appreciate the employees being here on the front lines just to take our orders, get our gas and get other things we want inside and outside...", "aspect_word": "soda, coffee, employees", "sentiment": "neu, neu, pos", "sentiment_score": "0.7041, 0.7161, 0.5758", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "DQyjdbKrtmH4IEk1mZ1SmQ", "business_id": "G3fZGozLaJjIVU08mXk5qQ", "user_id": "BNpr46iAv_0cih8x2ApCgA", "date": "2019-11-17 16:41:06", "stars": 1.0, "text": "When we tried to go thru the drive thru the lady said it was broken.So then we went inside and we ask for 2 Oreo Hot Chocolate and they guy says the hot chocolate machine is also broken. You would think since it's cold outside that the hot chocolate machine would work or they would fix it.NOPE.", "aspect_word": "lady, Hot Chocolate, hot, chocolate, machine, chocolate machine", "sentiment": "neg, neu, neg, neu, neg, neu", "sentiment_score": "0.4954, 0.4852, 0.3805, 0.3657, 0.3685, 0.3707", "emotion": "neutral, neutral, neutral" }, { "review_id": "UA9tsXB5VXVtkjWVi_mpmQ", "business_id": "pt1E51u1aJUA9H7VWiMpFw", "user_id": "zEwpoVn2aJTMLNyHsv5fjA", "date": "2020-06-15 22:27:26", "stars": 4.0, "text": "I ordered the Grilled chicken burrito bowl with 3 cheese Queso. I requested shredded lettuce, instead it had whole lettuce leaves. Some pieces of chicken were a little burnt. However, for less than $10 the serving size was great and overall the food was good. I would dine here again.", "aspect_word": "Grilled chicken burrito bowl, cheese Queso, lettuce, leaves, serving, food", "sentiment": "neu, neu, neu, neu, pos, pos", "sentiment_score": "0.4965, 0.4954, 0.3475, 0.3546, 0.5195, 0.8660", "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "fH_7NH0CSZ9wIZnGv9oPSQ", "business_id": "OPL9rMIdmXar332EgqypJA", "user_id": "68T-sDuBrSzucvx_1ycpQA", "date": "2016-07-27 10:06:30", "stars": 3.0, "text": "I normally wouldn't take the time to write a review for a \"fast food\" joint but today I felt the urge to do so. I go here for my regular waffle fries with cheese sauce which btw NOM! Staff members are always the sweetest here BUT there is one member in particular who grinds my gears. I just wanted to say that YOU ma'am gets 0 cool points and you need to be trained on your customer service skills! (Btw, my name is Laura and thank you for never asking *sarcasm*) Okay. That's the end of my rant. But anyway...great waffle fries! Lol", "aspect_word": "fast, food, waffle, waffle fries with cheese sauce, Staff, customer service, waffle fries", "sentiment": "neu, neu, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.4592, 0.2906, 0.4253, 0.4750, 0.7798, 0.3693, 0.7886, 0.5530", "emotion": "joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "ANjc5kO1-6jmGmKqsXFdtA", "business_id": "yWbLO04FlSDJzIZbKr8t5A", "user_id": "nMs5j0DF0qaj5kshclUrNg", "date": "2014-11-11 19:30:13", "stars": 1.0, "text": "Went in for some drinks so I could take my medicine and for some reason they couldn't be bothered to change a hundred dollar bill. This was 2 in the afternoon and I find it hard to believe they had no change. I think it is that the staff didn't want the hassle or my business. Therefore I will take my business elsewhere", "aspect_word": "drinks, medicine, bill, staff", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.9114, 0.5137, 0.3877, 0.9125", "emotion": "surprise, sadness" }, { "review_id": "--3dl0OMd6Ulem1oS1Iqjw", "business_id": "k_mIcCFvXWuN8I4ofCta3g", "user_id": "tUW0AXg4C3H9TP5lyhoQuA", "date": "2018-03-19 23:49:19", "stars": 2.0, "text": "Sadly the last time I had KFC I got food poisoning and never ate it again until today. KFC is just not my favorite, nor will be. They hold the lowest position as far a Chain-Fried Chicken, in my opinion. \n\nOn a stroll through the neighborhood I was starving. The only reason I stopped was because I saw a Taco Bell sign. I decided to get both! Ha. As far as the wait in Drive-Thru....long. The chicken....not that great. I wont be going out of my way to come here; at the time it was nothing more than convenience.", "aspect_word": "position, Chicken, Taco, wait, chicken", "sentiment": "neg, neg, neu, neg, neg", "sentiment_score": "0.4436, 0.3461, 0.3848, 0.7514, 0.6713", "emotion": "sadness, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0hwC4vuiKwtBADRhD2iRNg", "business_id": "gu6p1iUCr0XxdQmR3raLPw", "user_id": "sKR3BYdJ0NpIhPOxhafzdw", "date": "2018-05-24 14:23:05", "stars": 1.0, "text": "Literally I love sonic. For one. But unfortunately, everytime I come to this location, they either forget something or get my order wrong. EVERY TIME. luckily, the sweet tea is always right. But they never give me ketchup after I ask everytime, multiple times. They actually just got my breakfast burrito comepletely wrong this morning and I almost puked because I can't eat jalapeños or sausage and that was the first thing I bit into. So it's safe to say I will NOT ever come back and I will tell everyone not to come here because they can't seem to get their stuff together and I don't want them wasting money either. (But the tea is good)", "aspect_word": "sweet tea, breakfast, jalapeños, sausage, tea", "sentiment": "pos, neu, neu, neu, pos", "sentiment_score": "0.5213, 0.4749, 0.3305, 0.3634, 0.8344", "emotion": "joy, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "AzQEmnIOSWVRLJVmew7QLQ", "business_id": "WLaT4_8EgunV0UXks3Qukw", "user_id": "n9kJMrGX55bl6PEidFKJZg", "date": "2013-08-16 02:22:40", "stars": 3.0, "text": "This has to be the most crowded Wawa I have ever seen in my life. Seriously think about it. It borders both Gay street and Market street. Most Wawa's are packed but I don't think i've ever seen one with so much traffic. I mean even 8pm on a Sunday there's a constant flow of people in there.", "aspect_word": "traffic", "sentiment": "neg", "sentiment_score": "0.4414", "emotion": "surprise, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "OpqN34FYxX0Ai9VCjQUVMw", "business_id": "uKYCTeusKz-Rt13ea3WKNg", "user_id": "_cDJMptFBl8Hijm-q50I7w", "date": "2014-08-20 18:36:01", "stars": 1.0, "text": "This is directed at UPS as a whole. Can I give 0 stars? Packages are NEVER delivered. EVER. I am home all day, NO call. NO buzz, NO attempt to deliver the package. Although the LAZY driver can somehow still manage to SNEAK up to my door to slap a notice on there....so WHY NOT BRING THE DAMN PACKAGE TOO?!? I can see how a single envelope is a serious burden to lug up to my door. EVERY TIME it's the same thing.\n Previously, and on more than one occasion, I have received only ONE notice with the THIRD attempt checked off?! I wonder if these drivers get a full days pay even if they finish their \"run\" early? Must be the case as I have NEVER dealt with such an utterly useless and incredibly inconvenient service. \n\nNow, because these people are ridiculously lazy and incompetent, I must drive across town to pick it up myself. Why even have the bloody truck? Losers. \n\nAVOID UPS at all costs. I would happily pay much more for a service that can actually achieve it's very BASIC duty. \n\n!!!!!!!!!!!!!!!I HATE UPS!!!!!!!!!! and I guarantee, in fact I'd bet money on it, that you will too.\n\nDONT DO IT. Remember to ask whichever company you order from if they offer ANYONE, other than UPS.\n\n Even a miniature donkey with saddle bags would be preferable and infinitely more reliable.", "aspect_word": "Packages, package, driver, PACKAGE, envelope, drivers, service, people, truck, UPS, costs, duty, bags", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4222, 0.2818, 0.5076, 0.7797, 0.4929, 0.2525, 0.4019, 0.5884, 0.8180, 0.6032, 0.5492, 0.4096, 0.3028, 0.4136, 0.3043, 0.4813, 0.4002", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, surprise, surprise, anger, neutral, joy, neutral, neutral, neutral" }, { "review_id": "o70s_LWX8opnQiBGJu-ewg", "business_id": "CkCdKiiHkgy_CHPgdB2VQg", "user_id": "NtXGfvbbB2TqW6YfgizJ3g", "date": "2015-12-12 15:02:27", "stars": 1.0, "text": "Coming here reminds me why I NEVER shop at Walmart...\n\n-The people working here act like they hate their jobs (which they probably do) and their lives\n-The people shopping here are rude and act as if they were brought up in a pen. Really maam, stop opening everything in your cart before you checkout and feeding yourself and your kids--that is disgusting\n-The store is an absolute mess and the people that work there act as if they don't care, which they probably don't\n-The fresh produce and deli are disgusting! I have yet to meet a person who chooses to shop at Walmart for their groceries\n-Customer service is non-existent and I think they have even lowered the bar for other stores\n\nThese are all generalizations...yes...I am sure that there is one nice lady working at the deli...but really, if she is so great, you know she would be working at a better store than Walmart. Unemployment is low, bro, and ShopRite is hiring.\n\nOn the plus side, I did get some good \"People of Walmart\" shots...\n\nThe ONLY reason I stopped here was because ShopRite has been out of my cat litter and I am desperate. Yes \"desperate\"--it pretty much sums up the whole Walmart experience. I gotta go shower....", "aspect_word": "people, produce, deli, Customer, service, bar, litter", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4849, 0.5791, 0.4658, 0.4233, 0.6408, 0.6010, 0.4140, 0.3377", "emotion": "neutral, neutral, anger, disgust, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, surprise, joy, neutral, neutral, fear, sadness, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "bt1NnA7dEK5IBQTR1M6G1A", "business_id": "oqZrIL_hCfWKrbETRVmvlQ", "user_id": "25o55aTyjuOfunOAc05C7Q", "date": "2020-06-08 15:50:29", "stars": 1.0, "text": "Without a doubt this is the most poorly managed business I have ever experienced. The workers are so very rude it is sickening. They don't care about their jobs and don't care about the customers and most of the time will leave parts of the order out or it is wrong. I was here this morning and the order was not o ya wrong the workers were so incredibly rude. I will never step foot or drive through this dump ever again.", "aspect_word": "workers", "sentiment": "neg, neg", "sentiment_score": "0.8970, 0.8597", "emotion": "disgust, anger, fear, neutral" }, { "review_id": "CJnxOeVOtfEswiIOIQHwZg", "business_id": "QVnZQJfdrcxEKqic1MftmQ", "user_id": "oPmMbyow9CWs8f6An4kAxA", "date": "2017-11-10 22:02:12", "stars": 4.0, "text": "Situated closeby to Sesame Place it's a great place to get a meal before or after the park if you are hungry as prices of food in the park can get quite pricey. The drive through had a super long line so my tip is to park in the large parking lot and go for counter service as it was much quicker. Always go for the chicken fingers and the chicken sandwich as those are the musts and tastes great. Unlimited sauces to choose from and you can get as many packets as you want. Kudos to the chick fil a sauce and the honey mustard.", "aspect_word": "meal, prices, food, line, counter, chicken, fingers, sandwich, sauces, fil, sauce, honey mustard", "sentiment": "neu, neg, neu, neg, neu, pos, neu, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.7608, 0.7744, 0.4930, 0.4492, 0.3746, 0.4673, 0.3436, 0.5337, 0.4497, 0.6684, 0.3512, 0.3793, 0.4484", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Vcx0j1o-EUhNia_mZwtd9Q", "business_id": "0Ly-XEglgcSQttscS6L3-Q", "user_id": "tJlTwvB7MbSi-AujwP9-Aw", "date": "2021-09-20 01:26:34", "stars": 1.0, "text": "This place advertises that it's open till 11 PM. But it regularly closes whenever it feels like it. I just left the drive through at 9:15 after sitting there for 5 minutes with no answer. I love Taco Bell, but this location has never delivered. Good luck with a growing land o lakes population. Other fast food locations can keep up. But you clearly cannot.", "aspect_word": "food", "sentiment": "pos", "sentiment_score": "0.4292", "emotion": "neutral, neutral, neutral, sadness, joy, neutral, neutral" }, { "review_id": "WKUsuwGfNIqnDzvx3XcX-Q", "business_id": "KYcvkt0hU5bxI15YXd7FSw", "user_id": "ITa3vh5ERI90G_WP4SmGUQ", "date": "2011-05-01 15:33:43", "stars": 3.0, "text": "A place to buy the essentials that I always forget to pack, because I'm an idiot. \n\nYou can buy water to replace what you sweat out at $1.79 for 1.5 liters, which is infinitely better than the $27 for a tiny bottle, or whatever your hotel is charging. \n\nAnd you can pick up liquor at the register, because that's hard to find around here.", "aspect_word": "water, bottle, liquor, register", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.4787, 0.4477, 0.4637, 0.4176", "emotion": "anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9wGvKDzlpxKKosnWp4ju1A", "business_id": "8ddsrCbKR8LmoYqmcCneMw", "user_id": "LCJsvTGwfBU6PS12ffWjSA", "date": "2014-09-07 05:25:11", "stars": 1.0, "text": "My husband went to this location Saturday night to get us dinner. There were 3 African-American ladies in front of him, waiting to place their orders. The young African-American female worker behind the counter waited on the 3 ladies, waited on 2 other African-Americans who were ready to pay their bill, then waited on every person who came through the door (all African-American). Meanwhile my husband sat there, at the counter, being ignored for over 20 minutes, simply because he is Caucasian. And to top things off, the manager stood idly by, watching this take place. \nI was frequenting this SnS at least once a week, but because of their blatant racist behavior I will never step foot in this, or any other, SnS for as long as I live. You just lost a loyal customer! And I'd give you no stars but yelp won't let me!", "aspect_word": "dinner, counter, bill, manager", "sentiment": "neu, neu, neu, neu, neg", "sentiment_score": "0.9378, 0.6362, 0.6493, 0.5763, 0.8954", "emotion": "joy, neutral, disgust, neutral, anger, anger" }, { "review_id": "_zSD2EHSI4BSrWS9Uj3l6w", "business_id": "8-YTq1Ulq2fvhB3mcFysHw", "user_id": "v30lltDFuDUEqBR4kQ_53A", "date": "2018-03-28 00:16:17", "stars": 1.0, "text": "If you are planing to order online and you want delivery, please DONT!!! First you have to pay for delivery and that is not including tip to a driver! I don't know if they going by percentage of the bill but mine was $3 for delivery! I ordered pasta and side of salad. I got my food and soon as I opened it I called back just to let them know I will be coming for my refund! The (baby) bowl was more than HALF EMPTY!!!!! If they can't give you full bowl for $8 then I'm not eating there anymore and plus that delivery fee????!!!! No thank you!!!!", "aspect_word": "pasta, salad, food, bowl", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.5593, 0.5869, 0.7043, 0.3519, 0.5352", "emotion": "neutral, surprise" }, { "review_id": "d6GIzFXMydkG-ZQDiQS8WA", "business_id": "1wC41D8PLqOldFPUVAZ3tA", "user_id": "6ZR7HuUpHk_NQNs0dT0oLg", "date": "2008-03-25 04:49:09", "stars": 4.0, "text": "3 letters. BLT.\n\nOHMYGOD. They slather on the mayonaise (the real stuff. not the low fat shit. I mean the thick-greasy-clog-your-arteries-obese-people-love-it kind). They PILE on the bacon (about 6 slices of the real thick, juicy, fatty, salty kind). AND you can get free add ons like alfalfa sprouts, cucumbers, etc. The bread is damn good too!\n\nSidenote: I love the name. JIMMY JOHN! ROOOOOAR! GrRRrR! Hahaa... Sounds like a big burly hairy stinky man missing teeth... I love it... just love it!", "aspect_word": "mayonaise, bacon, alfalfa sprouts, cucumbers, bread", "sentiment": "neu, neu, neu, pos, neu, pos", "sentiment_score": "0.4748, 0.5402, 0.4055, 0.3247, 0.5059, 0.8272", "emotion": "neutral, neutral, surprise, neutral, disgust, neutral, disgust, neutral, joy, surprise, neutral, neutral, disgust, neutral, neutral, joy, neutral, neutral, joy" }, { "review_id": "_cxvI_TGX-EGQ12yCaXNLA", "business_id": "NmJX_LZ7ShIZqspI31RVZA", "user_id": "cTA0xNt7i6bTAR8geI8m_w", "date": "2014-01-28 04:54:15", "stars": 3.0, "text": "this sbux is sickkkkkkk... \n\nwhy i love this sbux:\n1. the crowd. its filled with whites and asians :) thats right i said it b*tches!! \n2. its clean (most likely due to crowd)\n3. outside patio is big\n4. workers arent afraid to say hi or be friendly\n5. shitter was clean\n\nhmmm. i cant think of more.\nparking can be challenging and i saw a cpl bums when i was there. bums dont bother me too much until they are near and start talking. \n\nas for the products, its starrbucks.\n\nkorean words:\nsul tang: sugar\ncoppee: coffee\ncha: tea\nyuja: girl", "aspect_word": "sbux, workers, parking, products, coffee, tea", "sentiment": "pos, neg, neg, neu, neu, neu", "sentiment_score": "0.4109, 0.6271, 0.3491, 0.4591, 0.5654, 0.6395", "emotion": "neutral, neutral, surprise, neutral, surprise, fear, neutral, joy, neutral, neutral" }, { "review_id": "x9bUcl2Jb6qPht73zK21cA", "business_id": "PxXBfs21hHz102wFBVBT1Q", "user_id": "z1-wLzYSLC7F7QnkeAQoOw", "date": "2018-12-06 00:30:57", "stars": 4.0, "text": "This Smashburger recently opened in Bardmoor. Always nice being in a brand new restaurant location. Surprisingly it was fairly empty. The staff was very helpful and came by several times to check on us. Parking was easy and the food was fresh. We love that you can order burgers on a lettuce wrap.", "aspect_word": "staff, Parking, food, burgers, lettuce wrap", "sentiment": "pos, pos, pos, neu, neu", "sentiment_score": "0.8350, 0.5097, 0.8157, 0.6649, 0.5961", "emotion": "joy, joy, surprise, neutral, joy, joy, neutral" }, { "review_id": "IhvJO6Wfb4Br9qAMU0rGzA", "business_id": "SUMe4HABRMtLIGind-RieQ", "user_id": "_tVz6-SnTVsmqFUiLrwZaw", "date": "2012-01-03 15:14:59", "stars": 5.0, "text": "My wife and I just moved here (Meridian) from the Sacramento area (Elk Grove) of California. We have tons of IHOPS out there. All are the same. It's a hit or miss on service. Always a big guessing game on the quality of the food. It was so bad there that my wife and I were secret shoppers for a number of restaurants including IHOP. BUT ! this IHOP is awesome. ( Fairview Ave location) We have been here at this location a few times and I have never been so impressed with everything they did. From the quality of the food, to the just about best servers...... staff on the planet. They take care of you. If anything is not 100% they will go WAY out of their way to make it perfect. The district Manager \"Noelle\" is also very awesome. Hands down the this is the best IHOP over any other IHOP I have ever been to.", "aspect_word": "service, quality, food, servers, staff, Manager", "sentiment": "pos, neg, neg, pos, pos, pos, pos", "sentiment_score": "0.4845, 0.4783, 0.3145, 0.6383, 0.7884, 0.7779, 0.4341", "emotion": "neutral, neutral, neutral, sadness, neutral, disgust, surprise, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral" }, { "review_id": "eOVAqGxZdPAd3g52m7-nvg", "business_id": "ugNplY4SZqIfP417oUxahQ", "user_id": "R9IJ1Byr27n6wXj3QvJ2Lg", "date": "2021-01-25 19:58:56", "stars": 5.0, "text": "What do you do when snow is snowing every where?\n\nYou use Yelp to find what restaurants have the option for delivery...\n\nLove the fact that I am getting better at using the Chick app and ordering was super easy.\n\nI followed the process of when my order was created, to while it was being prepared.. to the next text of it on its way!\n\nWhen I saw the last text saying I'd see them in a few.. \nI looked out the window, and he just pulled up!!\n\nAmazing!\n\nFood was hot and the order was correct.\n\nOnly issue.. my brownie was on the bottom and the hot sandwich made it a tad melted..\n\nBut it's all good.. the brownie was delicious!\n\nMaybe they could offer a brownie with nuts?..\n\nI also had enough points for a free frosted coffee!!", "aspect_word": "delivery, Food, brownie, coffee", "sentiment": "neu, pos, pos, pos, neu", "sentiment_score": "0.3964, 0.7365, 0.5258, 0.3679, 0.2589", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, surprise, neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy" }, { "review_id": "VDTTgj1ikvlt711cuJ36vw", "business_id": "3NIK6Q3gk3XkVvBtAdVpXg", "user_id": "M7lMiuH7FpOQEqf0M8vW3Q", "date": "2016-07-16 13:14:38", "stars": 1.0, "text": "My worst experience at any Wendy's, ever. Went inside and ordered a spicy chicken sandwich. We were the only people in the restaurant. I see the employee put a chicken breast into the fryer but yet our food came out prepared just seconds later. I realized that they were premaking another chicken breast for who knows when. In any event the sandwich I received had an ice cold chicken breast on it that tasted like it was cooked hours ago. The bread was stale. To top it all off the minimum wage employees had a smug and arrogant look about them and tried to tell me that it was because the lettuce was cold - oblivious to the fact that I watched them cook another chicken breast fresh so that it could sit and wait for the next guest. I will NEVER go back to this location.", "aspect_word": "chicken, sandwich, employee, chicken breast, fryer, food, breast, bread, wage, employees, lettuce", "sentiment": "pos, neu, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.2099, 0.4744, 0.8226, 0.4549, 0.5695, 0.5257, 0.4405, 0.5479, 0.3268, 0.7907, 0.4014, 0.5010, 0.5852, 0.3954", "emotion": "disgust, neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "KprHAnUrxqiDpkbtdDoUAg", "business_id": "BsZTtU147IcPqJ5sikxJMQ", "user_id": "3FPBLqUJjFH26Y-MoewYXA", "date": "2018-05-21 20:47:16", "stars": 5.0, "text": "Jacob was so helpful. He was patient and courteous. I came at a busy time and things were moving smoothly in the store. I also noticed he had a friendly disposition as he helped other folks when they came in. Being courteous goes so far. I wish other merchants would slow down and take the time to be courteous. It cost nothing to be kind. Your return on equity is a repeat customer. Good job Jacob!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "joy, joy, joy, neutral, joy, joy, neutral, neutral, joy" }, { "review_id": "KEwgSSfpTJIdfTkGji2gmA", "business_id": "T4-vocFpzwlIxAQIi22FFA", "user_id": "eWolUZ0AVYOXcRgr_1YR7A", "date": "2019-02-09 06:20:43", "stars": 5.0, "text": "Another Broken Egg Café is a chain restaurant with a southern inspired menu on Poinsettia Awesome. The café is super clean and inviting with windows that open to give that open air concept. You can sit on the outdoor patio with your dog and they have free WIFI! I had a great breakfast with two poached eggs, turkey sausages, and oven roasted diced potatoes served in a skillet. They offer the greatest condiment ever \"Pepper sauce\", on the table , which tasted awesome on my poached eggs. They even sell the pepper sauce in the café. The nicest server complimented us a appetizer of biscuit beignets with marmalade. Who doesn't love the sweet and inviting marmalade with a beignet! Customer service was better than average most notably Mike, a Shreveport native, with the upbeat attitude, who is there for management training and going back to DFW. Mike is obviously passionate about food and loves what he does and it shows.", "aspect_word": "menu, breakfast, poached eggs, sausages, roasted diced potatoes served, skillet, condiment, Pepper, sauce, table, eggs, pepper sauce, server, appetizer, biscuit, marmalade, service, food", "sentiment": "pos, pos, neu, neu, neu, neu, pos, neu, pos, neu, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.6082, 0.6914, 0.3862, 0.5182, 0.4916, 0.4084, 0.5001, 0.2913, 0.4279, 0.4365, 0.3755, 0.4897, 0.8015, 0.4324, 0.3247, 0.3218, 0.3341, 0.6156, 0.3807, 0.4398, 0.4844", "emotion": "joy, joy, neutral, joy, joy, joy, neutral" }, { "review_id": "UQpJnwpnfBphqmHhHS6xGw", "business_id": "Wqf4Qysp7J9EAKNV8WVQ4A", "user_id": "QLPylO8wa5C4XeY4LhGUuw", "date": "2015-12-27 00:48:11", "stars": 1.0, "text": "I can see why the stars are so low for this Papa John's - I just got off of the phone with the store manager, who was extremely disrespectful and rude. The wrong pizza was given, and she made no effort to rectify the issue. I will never order from this location again. Next time, ordering from Tony's across the street (better pizza + better customer service)!", "aspect_word": "manager, pizza, customer, service", "sentiment": "neg, neg, pos, pos, pos", "sentiment_score": "0.6623, 0.7529, 0.6189, 0.6248, 0.3272", "emotion": "anger" }, { "review_id": "xiVvVFO2BAYG50kiQdOn_A", "business_id": "QJkcPwRaA56_Q41QOp_Zuw", "user_id": "MYWjSOhxlT7eN86QX7JvEg", "date": "2016-02-16 01:15:56", "stars": 1.0, "text": "Food here is usual Pizza Hut fare. But service has been consistently bad. No management presence here. Always a wait with no other customers just to pay and receive my order. 25 minute waits over the estimated time. Young workers who don't care or incompetent.\n\nThe food brought me in the door, but the service is why I won't be returning.", "aspect_word": "Food, service, management, wait, waits, workers, food", "sentiment": "neu, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4483, 0.8532, 0.7201, 0.5527, 0.5195, 0.6625, 0.5150, 0.7974", "emotion": "sadness, sadness, sadness, neutral" }, { "review_id": "_6ls70Plnsl-Lqe6zULTCw", "business_id": "FKcQbzeClxbTAnAVJXx__w", "user_id": "MR1UmrgO938K3EnGBUZdng", "date": "2016-02-16 04:41:53", "stars": 1.0, "text": "I have no idea when these 2 other people went but this MC Ds by far the worst I've EVER been to. We pulled in for a quick breakfast. It took 45 minutes. NO EXAGGERATION! We watched 8 people return their orders due to them being incorrect. Drive thru customers were coming back in because their orders were wrong. \n\nWe finally got our food and my wife got an egg mc muffin. Cheese, egg and ham...3 ingredients. There was no ham. God awful place. I don't usually eat this crap but I will never visit this place again.", "aspect_word": "breakfast, food, egg mc muffin, Cheese, egg, ham, ingredients, place", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.6807, 0.6064, 0.6975, 0.4089, 0.4292, 0.3695, 0.4201, 0.5165, 0.6554, 0.5208", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, disgust, disgust, neutral" }, { "review_id": "UZXrfBmw9mQ0JRr8t0Pqhg", "business_id": "X4pIZ_kTTNltZYp3rRuprQ", "user_id": "ssc1eDD1xzrc5e9Jmaglcw", "date": "2020-02-22 13:02:02", "stars": 5.0, "text": "Possibly the nicest staff I've ever come across. Both the pharmacy and front counter. And it's crazy clean. I used to go to the one in Flourtown which was equally clean and kind. I was upset to leave that store behind, but we're so happy with the Kulpsville store. I should also note that the photo lab is very well run. I've gone in there for enlargements and they also work with me to get the best final product. Such a well run store.", "aspect_word": "staff, front counter, lab, product", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.9019, 0.5263, 0.3020, 0.6551", "emotion": "joy, neutral, neutral, neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "tXWttMxv9fhJkgUOuAOCRg", "business_id": "JOIrj7RDqiVPWxeoOYkZNg", "user_id": "1Z2CVv2zDnb7Dg_j_S7rOg", "date": "2021-08-14 16:49:13", "stars": 5.0, "text": "I was so thankful that there was a Sonic on my way from the Nashville airport into bumble s*** Tennessee where I was on at work assignment. Due to all the flight delays it made eating out in Nashville a virtual impossible task as all of the restaurants were closing even though they were reported to be open. And this is where fast food comes to save my day! Not only that I absolutely love Sonic. It is one of my favorite fast food chains. The typical thing I get is the cheeseburger with tater tots and a limeade slush and this did not disappoint. The servers were super cool. They didn't roll escape but they were very much on point and got me my food quickly and it was hot. I have no complaints whatsoever about this place and if I'm in the area again, hopefully I'm not I would try it again", "aspect_word": "food, cheeseburger, tater tots, limeade slush, servers", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.7664, 0.5510, 0.2977, 0.3525, 0.3980, 0.4048, 0.8273, 0.5656", "emotion": "joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "960vFEUiJQp55Va0TEUwvQ", "business_id": "PcbJHYd9Lu_mL42_z1dAzw", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2020-11-10 18:48:13", "stars": 4.0, "text": "Almost everyone appreciates the cause of Mission BBQ, support of our military and first responders. They are honored daily and even given premium parking right at the front door. But, what about the quality of the meats and sides offered in the kitchen? \n\nFrom my point of view the ribs, brisket, sausage, chicken and the savory sides, are all good to very good, but as with most outlets in the northeast, not nearly as excellent as available in the American South and Southwest. We seem to lack the cultural history that creates the awesome smoked meats and heavily flavorful sauces found in every back road smokehouse from Virginia to Florida and Georgia to Texas. Still, Mission is not a bad substitute when time for a road trip is lacking. \n\nI enjoyed the Baby Backs I sucked off the bone last weekend. The meat was tender, even if lacking crusty bark, smoke rings and thick, luscious sauces that are the true sign of authenticity. The Texas Twang and Tupelo Honey Heat were too thin to hold fast to the ribs, but remained at the bottom of the tray available for repeated dipping. My side choices of BBQ Beans and Cole Slaw were alright and completed the meal nicely. The corn bread was a small thin square, and somewhat dry, but sweet enough to remind me of what the real thing tasted like. \n\nSo, until I have time to visit my sister in Newport News, my former bro-lo in Charlotte or friends in Austin, Mission will have to do. The folks there are friendly enough to make it a positive experience.", "aspect_word": "BBQ, parking, meats, kitchen, ribs, brisket, chicken, savory, sides, smoked meats, sauces, meat, rings, Honey, Heat, tray, side, BBQ Beans, Slaw, meal, corn bread, folks", "sentiment": "pos, pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, neg, neu, pos, neu, neg, neu, neu, neu, pos, pos, neu, neg, neu, pos", "sentiment_score": "0.3074, 0.4394, 0.3335, 0.5805, 0.3468, 0.3385, 0.4010, 0.3760, 0.3472, 0.6008, 0.7290, 0.3667, 0.2438, 0.3980, 0.2212, 0.2420, 0.3204, 0.5039, 0.3428, 0.3569, 0.2522, 0.5865, 0.4502, 0.2391, 0.3508", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "JeUhQg5xu4SBBfZ9boDcjQ", "business_id": "g-JyTyCJdntlw5uTdTZNAg", "user_id": "b5pekr1ZBq878laH68PAmw", "date": "2017-03-20 22:09:26", "stars": 1.0, "text": "This place is the worst. And I am moving my prescriptions after today! \n\nI called to see if my refill was ready... the girl answers and asks if she can put me on hold... then does so before I can say anything... after 15 minutes (FIFTEEN) she gets back on and asks, can I put you on hold! This time I was quicker and said \"well I have always been on hold for 15 minutes\", she tells me she is the only person working except the pharmacist who doesn't take calls. So I said I would just come in. How do you have one person working by themselves at a pharmacy? \n\nI am this irritated because this is the 3rd time this has happened! \n\nI get here and there are 6 people in line... I feel bad for the girl because it's BS she is here alone (except the pharmacist) \n\nThe phone rings while I'm in line and THE PHARMACIST ANSWERS... So.... I am left on hold for 15 minutes to ask a quick question but when I get here he is capable of answering? \n\nSo, I wait my 20 minutes and finally my prescription... and as I leave there another 6 people behind me. \n\nUm.... Hire staff!", "aspect_word": "place, refill, pharmacist, PHARMACIST, staff", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5307, 0.7347, 0.5265, 0.3490, 0.4738, 0.3748, 0.2465, 0.7118", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, anger, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "t97s9PcMeh8MZJS2ncg3Aw", "business_id": "ZcFyeupIZo16HzVcSje2_w", "user_id": "daJ_wIPpdU7Kkh0TcB8ZPw", "date": "2021-07-02 11:20:26", "stars": 1.0, "text": "Be very careful!! They sold us a sofa bed for a home in chicago, encouraging us to buy here because stock was low in chicago. The Ashley delivery men put the sofabed directly in the moving van and professional movers unloaded it (still in original wrapping). The first night the bed collapsed at 2 am while we were sleeping. The pins are too short to hold the frame. Amazingly, we were told the warranty was void because the bed had been moved!? Ashley refused to repair or replace it. Calls to manager and ashley corporate were useless. Thank goodness we paid with a credit card that covered our purchase. Very, very poor quality product and terrible service. If i could select zero stars I would.", "aspect_word": "sofa bed, stock, bed, pins, warranty, manager, quality, product, service", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4189, 0.6888, 0.3958, 0.4787, 0.4379, 0.3706, 0.7629, 0.6147, 0.7889, 0.8422", "emotion": "neutral, neutral, fear, neutral, surprise, sadness, joy, disgust, neutral, neutral" }, { "review_id": "IEK86bwYiiERAbkQXKPj9Q", "business_id": "8XbFkEQLu_R_rakkMlQgLA", "user_id": "FaAb-CoKW4xDvLTSPtEbgw", "date": "2014-05-07 03:08:38", "stars": 3.0, "text": "Our server was bad. Just straight up bad. She had a bad attitude, like she didn't want to be there or something. She rushed through her introduction, didn't make eye contact with us and acted exasperated when my dad asked her a question. Just rude. \n\nThe food was decent and the girl who brought out our food was way more pleasant that our server so I guess if I were in the area I would consider returning.", "aspect_word": "server, food", "sentiment": "neg, pos, neu, pos", "sentiment_score": "0.9415, 0.7468, 0.5819, 0.4620", "emotion": "disgust, disgust, disgust, anger, joy, neutral" }, { "review_id": "9Y9ZLfWUULFElKAWnHjXXw", "business_id": "QXo6i8i82DTZzbjy55tDaA", "user_id": "N8ITUUDRBpo1hTNDvk1byA", "date": "2014-10-26 11:58:41", "stars": 3.0, "text": "I shop at this PetSmart because it's in my town and I pass by it almost everyday going to either work or the gym. \n I don't particularly enjoy shopping here as I do in other PetSmarts, maybe it's just me but I can't stand seeing employees of any business sitting on the ground, in their uniform, smoking right in front of the establishment. It's tacky, trashy, low end and disgusting. \n Second, I always see dead or dying fish in their tanks. Last night was no exception, it's really very sad to see that as a customer, you'd think the employees would notice that and remove the dead one so the other fish aren't swimming around in there with him.\n My last complaint is about the customer service. To be clear I am a self sufficient shopper, I don't need you to greet me or offer me assurance - stock your shelves and I will find it myself. My issue is always at the register. The lines either go on forever or the cashier is just plain unpleasant. Last night the cashier and one other employee where having a conversation about another employee who did not replace the toilet paper in the restroom. Meanwhile the cashier kept dropping all of my stuff on the floor. \n Otherwise, the store is clean, bright and usually pretty well stocked. If they could just move the smokers away from the front door and get their act together at the checkout, they would be five stars.", "aspect_word": "employees, fish, customer, service, shelves, register, lines, cashier, employee, toilet, restroom, smokers, front door, checkout", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neu, neu, neg, neg, neu, neu, neu", "sentiment_score": "0.7593, 0.6530, 0.7151, 0.5206, 0.4081, 0.4464, 0.3273, 0.3787, 0.5660, 0.6016, 0.3495, 0.6477, 0.3702, 0.7035, 0.6741, 0.3313, 0.6096, 0.6374, 0.3529, 0.3563, 0.3224, 0.5440", "emotion": "neutral, disgust, sadness, anger, neutral, sadness, disgust, joy, neutral, neutral" }, { "review_id": "HAe86ryvZzEKYCT5PbFf4w", "business_id": "4t80VE_TygKa_CRGI6kBMA", "user_id": "68963__E9ipbuaEKjEkfRQ", "date": "2015-07-17 04:09:17", "stars": 5.0, "text": "I can't say enough what a difference this Taco Bell is between the KFC/Taco Bell Combo on Cortaro. Stopped in and grabbed a couple of Tacos and a Frito Burrito. The staff was clean and friendly, attentive and really professional. The food was delivered to me while I waited for what seemed less then a couple of minutes. This has to be a reflection on the management of this Taco Bell. Great experience and now, I will drive the extra distance when I have the need for a Taco Bell fix!", "aspect_word": "Tacos, staff, food, management, Taco", "sentiment": "neu, pos, pos, neg, neu", "sentiment_score": "0.6051, 0.8313, 0.6701, 0.3654, 0.5565", "emotion": "surprise, neutral, neutral, neutral, joy" }, { "review_id": "CUZEHxU2R8aIDOL_jUCFPQ", "business_id": "0xe81EigRw_b5W8tg0Ca6Q", "user_id": "cBcL-K8xhN7fd5NkzesCvw", "date": "2019-02-07 21:37:08", "stars": 1.0, "text": "Worst KFC I've ever been to\nALL pieces of chicken were dry as a bone. They had the appearance of sitting around all day. If I could've given this place a zero, I would have.\nEven SIRI warned me that this Establishment only had 1 1/2 stars.\nI usually don't review places, but this place sucked. The cashier didn't have any teeth and slobbered thru her sentences. Which in itself,\nWas very un appetizing. DO NOT EAT AT THIS RESTAURANT", "aspect_word": "KFC, chicken, cashier", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6788, 0.5462, 0.5879, 0.5686", "emotion": "disgust, neutral, neutral, neutral, disgust, disgust, disgust" }, { "review_id": "QfVXeHKRjJznSWLBZxwAlA", "business_id": "k5-LBEDfH2WJaaZVmSRg5w", "user_id": "bxicALxym4IJ3TKKIYDRgQ", "date": "2018-09-18 01:22:05", "stars": 5.0, "text": "Disinfectant. In comparison to the other planet fitnesses I have been to, ( a whole 5 of them) the people that come here are great about wiping down the equipment after they use it. Why is this practice not so great everywhere?? The gym is well lit, I've never had to wait a long time for a tanning bed, the staff is friendly and they gym is well lit. Through the week in the evening it tends to get busy, and a little less busy on the weekends. This is my Favorite PF so far.", "aspect_word": "tanning bed, staff", "sentiment": "neu, pos", "sentiment_score": "0.3178, 0.7349", "emotion": "disgust, neutral, surprise, neutral, joy, neutral" }, { "review_id": "g6ar82II5uPtnJ7Dq_92Tw", "business_id": "pokS0UOGVKuILWtS1HNLBA", "user_id": "U5_kQkt1wP_lcf963CVVig", "date": "2017-12-17 00:47:55", "stars": 1.0, "text": "This place is absolutely disgusting and the service was horrendous and that is being generous. Once we arrived we sat down at the bar and the bartender told us to wipe it down ourselves!!! What the fuck. Next thing i know I FINALLY get a beer and of course there's shit all over the rim of the glass. I've had ample amount of time to write this as I am still waiting on our food and guess what else? Another beer. My brother ordered a Mich Ultra at 6:05 and it is 6:45 and still does not have it. THIS PLACE SUCKS DO NOT COME or you can and be extremely disappointed while you wait for an hour for your drinks and food.", "aspect_word": "place, service, bar, bartender, beer, glass, food, PLACE, drinks", "sentiment": "neg, neg, neu, neg, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.5311, 0.9164, 0.8957, 0.8686, 0.8048, 0.5119, 0.7485, 0.6897, 0.4572, 0.8712, 0.6728", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "mqpy5ZalBR9vOIi4zTPTEQ", "business_id": "VmcuFXUrXInZat40t-IbDg", "user_id": "JUT0U3HTSB3kz9Wh7N0GqA", "date": "2011-04-10 06:38:00", "stars": 5.0, "text": "Yup, I'm giving five stars to a corporate monster and I don't care what you think. I mean I do, but, you know what I mean! \n\nI don't feel bad doing it, because my stars are going to the staff, and those guys are local. They are always smiling, always asking whether or not I need help finding something. Even when working on projects, I've found that they will drop everything to make certain I'm ok! The place is always tidy, the front cashwrap area runs like clockwork and on the few occasions when I've had to return something, my experience at customer service has been super pleasurable. The place rocks. And it rocks because a lot of people keep that beast going! It's not my first choice for things that I can get on a more local level. But if I know I can't find something anywhere but the big box giant, this is where I'm going. \n\nKnow Before You Go: It'll take a while to take it all in. Don't go if you're in a hurry. Seriously, the place is enormous!", "aspect_word": "staff, guys, place, front, cashwrap area, customer, service", "sentiment": "pos, pos, pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.5812, 0.4487, 0.5798, 0.3860, 0.3578, 0.6071, 0.3437, 0.6079, 0.4023", "emotion": "disgust, disgust, joy, joy, neutral, neutral, neutral, surprise" }, { "review_id": "qU35bm8dMRnnQ9KuX3wcew", "business_id": "crW3WgVBvfE14EzHD8jClA", "user_id": "R4LRg3aoLZmnO3G0kdGOZQ", "date": "2014-01-27 19:22:13", "stars": 2.0, "text": "The cashiers are nice, but that's the only compliment they will receive. They should seriously consider new management the staff is all over the place with no sense of urgency or priorities. The cashier ran out of change so he apologetically asked me to wait for my change which I did patiently for 7 minutes. They were talking amongst themselves taking their sweet time, management included, with the exception of the cashiers. They were out of a lot of product even ketchup. The food was messy looking, but I didn't expect it to look nice based from the service, don't really want to dine in here ever again maybe I'll get more luck with the drive thru. Lazy-ratchet-service", "aspect_word": "cashiers, management, staff, cashier, product, ketchup, food, service", "sentiment": "pos, neg, neg, neg, pos, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7087, 0.4210, 0.7996, 0.5083, 0.3352, 0.3721, 0.4222, 0.3774, 0.3707, 0.7012, 0.4779, 0.6789", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "nK0Z5VjxFqL5h1cRgyzrWA", "business_id": "esJ9EL246OIq1bL2ybrzVg", "user_id": "mBxDIXTmnLVcruWGEsMaBA", "date": "2017-05-25 17:28:04", "stars": 2.0, "text": "Super disappointed in the delivery service today. It was not freaky fast. It took 45 minutes for part of my order to be delivered. Once I got it and checked it, they had forgot my cookie. So I called back up there and now am waiting.... it has been over 30 minutes since I called about my cookie. This really sucks. I really wanted the cookie.\n\nThey normally have been really good with delivering my food and several other people at work.", "aspect_word": "delivery service, cookie, food", "sentiment": "neg, neu, neu, neu, neu", "sentiment_score": "0.5998, 0.5108, 0.5284, 0.4763, 0.6683", "emotion": "sadness, surprise, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "EtlV2nDWbuIzAgUOyatnLw", "business_id": "XxvGmAlvZE-8cjDZF_39nA", "user_id": "wnrHhjDpQk5uLUK7Iku75A", "date": "2017-07-25 18:25:50", "stars": 5.0, "text": "I go to this Dunkin' Donuts at least three times a week. It's by far the nicest Dunkin' Donuts interior you'll find, and it's very clean and modern which makes sense considering it just opened a few months ago. This place Easley deserves five stars because my order is consistently 100% accurate, always ready before I arrive (I order using their mobile app, and if you're not, are you really even living??), and and the employees are 100% friendly. Even when I run in to pick up A drink that I ordered on my phone, and an employee always says hello and asks how I'm doing. So appreciated. Thank you!", "aspect_word": "interior, employees, drink, employee", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.3263, 0.7487, 0.8709, 0.7111", "emotion": "neutral, neutral, neutral, neutral, joy, joy" }, { "review_id": "82yUQkf5IGvp06TWjdivHA", "business_id": "V2aRYSwy862tExL-pBUFtg", "user_id": "vHP-RIerk90x0Brl4qlTXQ", "date": "2018-02-06 13:45:16", "stars": 5.0, "text": "Went in today and received some excellent service from an employee named Charlene. Best McDonald's employee I've ever encountered! Helpful and incredibly honest when giving menu recommendations, what more could you ask for from an employee! Also, be sure to try the McRib, it's the best item on the menu here!", "aspect_word": "service, menu, McRib", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.9006, 0.5844, 0.3559, 0.8393", "emotion": "joy" }, { "review_id": "PiSpnGGAECXHz_x_c-wB5g", "business_id": "Tj4wSUTLmxBCU2ZTL-mSsQ", "user_id": "1RrqCh40R033JdSP68AXmw", "date": "2021-04-04 20:51:22", "stars": 5.0, "text": "We are eating at this location now, and everything tastes great. I can get to hear them taking drive through orders, and they seem nice. Also, the restaurant is very clean with the card assuring us of clean tables. The manager and the staff were very kind and accommodating, and my boy asked me to write a nice review. I am more than happy to leave this review for these hard-working, kind staff who prepared our meals perfectly. Happy Easter.", "aspect_word": "tables, manager, staff, meals", "sentiment": "pos, pos, pos, pos, neu", "sentiment_score": "0.5365, 0.6517, 0.7689, 0.7730, 0.5412", "emotion": "joy, joy, neutral, joy, joy, joy, neutral" }, { "review_id": "lqSKkEKkipVEwMhIejVEFw", "business_id": "NSlT8TNLVwQg1L1vLwLufg", "user_id": "3xzhwzTsfMsknWtqXhNO-w", "date": "2018-09-04 20:18:48", "stars": 1.0, "text": "This UPS store is terrible. I dropped off a package on a Thursday and on Monday when my customer didn't get it I called. They hadn't sent it yet. They didn't want it to sit in a warehouse over the weekend. If I wanted to wait until Monday I wouldn't have dropped it off on a Thursday. The package never got to my customer. It was damaged in transit and took 12 days to get back to the UPS store. It cost me $160 to ship it and when I asked for a refund they made me fill out a damage form. The package was damaged not the contents. Then when they sent me a check it bounced. I just drove there and demanded my refund in cash. Terrible place won't ever go there again.", "aspect_word": "UPS, place", "sentiment": "neg, neg", "sentiment_score": "0.6155, 0.5536", "emotion": "disgust, sadness, surprise, neutral, sadness, sadness, sadness, sadness, fear, neutral" }, { "review_id": "jY_aWoMiP76B8gqzyR06LA", "business_id": "__2LkeVwTuKar5AE95Idzw", "user_id": "VwhG3Clsq8-2XKSDWeI1pQ", "date": "2016-01-31 15:11:55", "stars": 1.0, "text": "Awful service... ALWAYS the wrong order. How many untrained, non-caring employees can one location hire. Every order is missing items. Maybe that is the plan, save money by not filling the entire order knowing that once someone drives away they very likely wont return to get the food. How much can one location save in a year by shorting every order just a few bucks. As a corporation knowing this location is in an affluent area you would think they would step up the surveillance and correct the problems. Avoid this location!!!!", "aspect_word": "service, employees, food", "sentiment": "neg, neg, neu", "sentiment_score": "0.7134, 0.7559, 0.7200", "emotion": "fear, neutral, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "85DWx9nA5tvTJFg5A99H8w", "business_id": "rtmDEDAfT8aDPxI_uugMIg", "user_id": "8UtS594xtMUsyWObjJsCRQ", "date": "2017-07-11 10:23:12", "stars": 1.0, "text": "Unbelievably rotten service. The Manager brings her screaming child to work, diverts her attention to another customer when it was my turn to check out (after standing in line for 12 minutes with another cashier who was moving at the speed of molasses)... and then tried to challenge me when I became annoyed. About 2 weeks later, I went in and asked for the Manager. Out came the lady with the child, yep ... the Manager. I introduced myself and shook her hand, she did not tell me her name, crossed her arms, and twisted her body away from me. I asked if employees were allowed to bring their children to work... the reply was \"What choo mean...like if dey...\" and I stated that it was a yes or no answer. Anyway, if you want an attitude, terrible service and a screaming kid that the mom-manager ignores while she starts to ring you up and then diverts her attention to another customer's needs (who was so shocked and annoyed by the kid screaming \"mom, mom, mom, mom, mom, mom...\" then this is the place to go!", "aspect_word": "service, Manager, cashier, employees, manager", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8681, 0.9041, 0.3669, 0.7462, 0.8116, 0.4271, 0.8345, 0.7401", "emotion": "disgust, neutral, neutral, anger, fear, neutral, neutral, neutral, fear, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, surprise" }, { "review_id": "mJp0mI-KOIrzWtG4j8W6qQ", "business_id": "NOfcKosEMwKdo_x8eelgTg", "user_id": "XrWAdRK4CUUK85Ak3x-HDw", "date": "2020-08-17 22:32:50", "stars": 5.0, "text": "I was desperate for a gym to open in NJ. Sorry couldn't wait. Luckily, I am only a bike ride away from Pa. Right over the Trenton Makes Bridge.\nPlanet Fitness to the rescue.\nThis gym is huge, with tons of treadmills, ellipticals etc. and a nice selection of weights (which was really what I was looking for). It is never crowded when I'm there and the staff keeps everything spotless.\nWhenever I come in or leave the front desk staff is super friendly and helpful.\nFor $10. A month you can't beat it...So sorry NJ.", "aspect_word": "staff, front desk staff", "sentiment": "pos, pos", "sentiment_score": "0.4596, 0.4051", "emotion": "fear, sadness, neutral, neutral, neutral, surprise, joy, neutral, joy, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "5aK8nmhLtT2Ce9ec9pbWVA", "business_id": "xg_hjSXlJUPhx1T7ePRf0w", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2014-01-12 09:31:57", "stars": 2.0, "text": "SLOW service. When we were seated, it took 10 minutes for the girl to come back to take our orders. Prices are decent, the provide a reasonable menu, but it's not a stellar place, it's only marginally clean. It really is a come as you are kind of hole in the wall.", "aspect_word": "service, Prices, menu", "sentiment": "neg, pos, pos", "sentiment_score": "0.8273, 0.6524, 0.7300", "emotion": "neutral, neutral, surprise, neutral" }, { "review_id": "5QBzj4mA9FeVC29CBkSEBQ", "business_id": "f22prjTaNUWwqvVsI4HWxQ", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2010-07-15 05:01:13", "stars": 4.0, "text": "This review brought to you by a double-shot of espresso - and a double-shot of sass.\n\nEven on a weekday at 9 PM they were still open and occupied: A mix of students and bored locals were sitting around and escaping the heat, mostly abusing the cafe's now-free Wi-Fi. Relaxing at their bar, we spied a pair of older ladies trolling YouTube, too. (I wonder what they were watching.)\n\nChipper staff got me what I needed, and fast. After swilling my espresso, we were on our merry way.\n\nNot into Starbucks? Hit up the Chapterhouse Cafe nearby.", "aspect_word": "espresso, bar, Chipper, staff", "sentiment": "neu, neu, pos, pos, pos, neu", "sentiment_score": "0.6450, 0.8122, 0.4288, 0.3684, 0.4083, 0.7424", "emotion": "neutral, surprise, neutral, joy, neutral, neutral" }, { "review_id": "GIeRJUKhIdC79fS6n9R_VA", "business_id": "Rxv4m4UkkLE8224qCKmUAQ", "user_id": "qaI-xpraSaxg9I5J_lc6Zg", "date": "2018-05-19 14:09:31", "stars": 2.0, "text": "Service, if there are more than two or three customers, tends to be chaotic and inefficient, a little amateurish, although reasonably friendly. The clientele--the people who come banging through the front door (consider fixing the door so that it opens and closes easily)--can be boorish and uncivilized. I have at times felt uncomfortable around them. The interior looks unfinished, and has a threadbare feel. I feel like a few tweaks--I don't know: fresh paint? a few pieces of new furniture?--could make the place a little less uninviting. The location is unfortunate, there on Chelten just off Wayne, steeped in the exhaust fumes of fast-food franchises and with everything around rather depressing, but that's not Enterprise's fault.", "aspect_word": "Service, clientele, interior, feel, paint, location, food", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.8690, 0.6239, 0.4574, 0.7757, 0.4636, 0.4829, 0.6892, 0.4497", "emotion": "neutral, disgust, fear, sadness, sadness, sadness, neutral" }, { "review_id": "xQ4LYVHuZkS_C11FXv86uw", "business_id": "u7WBOKDV5JAqV4RACM1dxg", "user_id": "Ucb9asnniGyhfu8kmR0ZrA", "date": "2011-04-27 02:20:29", "stars": 1.0, "text": "Ordered two cheeseburgers and got them with no meat. Seriously. No patties in either burger and this is the 2nd time it happened. I didn't notice until I was on the road so I couldn't turn around. Major league FAIL. How do you forget the hamburger patty in a hamburger? This McDonald's always sucks and ruins my food. I don't know why I go to it and probably never will again.", "aspect_word": "cheeseburgers, meat, patties, burger, hamburger, patty, food", "sentiment": "neu, neg, neg, neu, neg, neu, neg, neu, neu, neg", "sentiment_score": "0.4667, 0.5751, 0.5643, 0.6913, 0.5098, 0.2248, 0.3916, 0.5941, 0.2512, 0.4670", "emotion": "neutral, anger, neutral, surprise, disgust, surprise, neutral" }, { "review_id": "c8O1KbtcwEQz4B2-SUxgnA", "business_id": "dIqni3toenZFY-JVrvMiDA", "user_id": "ZOTqLa-LI9HwF6YR8QgzNg", "date": "2021-04-16 18:37:09", "stars": 1.0, "text": "While I hustle to meet deadlines and turn out quality product for my customers, I turn to a food establishments that are able to provide a quick and consistent lunch to fit into my schedule. I expect the same speed and quality from Jimmy John's, which markets itself, as freaky fast and many of my experiences at other locations have been just that in the past. \n\nHowever, The South Grand Jimmy John's has proven time and time again, that delivering one sandwich less than a mile away in under an hour is unachievable. \n\nIt makes sense. Most Jimmy John's hire underachievers. The kids who spent more days stoned than actually attending class during high school. The lady who reeks of Newport cigarette smoke and constantly complains about her problems but does little if anything to change her situation. The man child who can talk for hours about philosophy and Minecraft, but can't seem to figure out how to move out of his parents basement. You know, losers. \n\nIf and when the sandwich is ever delivered, it always looks like it was assembled by a careless one armed factory worker who has lasting brain trauma from the shovel he took to the face at a young age. My German Shepherd could do a better job and he doesn't even have thumbs. \n\nI don't know who needs to see this, but this franchise is an embarrassment to the brand.", "aspect_word": "product, food, lunch, sandwich, lady, man, armed, factory, worker, shovel", "sentiment": "pos, pos, pos, neu, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.8127, 0.3519, 0.6963, 0.5300, 0.6728, 0.7299, 0.5222, 0.4066, 0.3494, 0.3448, 0.3015", "emotion": "neutral, surprise, neutral, neutral, disgust, disgust, anger, neutral" }, { "review_id": "X2vbzWU2_GVphteFP9IgYw", "business_id": "UIxL3xxpmJ6LiOMdqbqFTw", "user_id": "rUESL58ZoOwra3TqIpBQ3A", "date": "2008-08-26 19:58:45", "stars": 1.0, "text": "So I wouldn't usually bother to review a McDonald's but this one makes me so mad so often I felt the need to announce it to the world. Open 24 hrs? Ha! They are always closed without explanation (though I see you inside!) from 3-5 a.m. The way my schedule is, this is a regular meal time for me.\n\nHow hard is it to say \"Open 22 hrs\"? I could forgive you then.", "aspect_word": "McDonald, meal", "sentiment": "neu, neu", "sentiment_score": "0.5440, 0.5700", "emotion": "anger, surprise, neutral, sadness, neutral" }, { "review_id": "bSheebg8UA0syOrXxogTUw", "business_id": "Lswb5BgtMTWCsSw_blU4oA", "user_id": "xD_OdNZbWK_E-int8ZsjwA", "date": "2009-06-25 20:03:50", "stars": 2.0, "text": "Indie hangout and gathering place for hundreds of delinquent teens on a Friday or Saturday. The time I went there I was on a bike ride through Bucks county and was clad in bright blue spandex racing kit. I was in queue waiting and the guy in front of me was paying for a few coffees with several methods of payment: IE starbucks card, cash and credit card-just for a $20.00 tab. I was patient and when my turn was up next, the barrista (coffee waitress) looked at me and went to the person in back of me and said: \"your usual Fran?\" It was like I was invisible..I doubt that, as I was wearing a bright blue uniform. I complained to the manager and didn't even get a free cup of coffee.\n\nThe barristas are pretentious and only seem to want to wait on regulars. I intentionally ask for a \"small\" or a \"large\" instead of using their terminology of \"vente\" and \"grande.\" With the cadre of teens on a weekend night, I avoid the place.", "aspect_word": "guy, coffees, barrista, waitress, manager, coffee, barristas, place", "sentiment": "neg, neu, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.5126, 0.4135, 0.5533, 0.2587, 0.8385, 0.5894, 0.6071, 0.3717", "emotion": "neutral, surprise, neutral, surprise, neutral, neutral, anger, disgust, neutral, neutral" }, { "review_id": "Io8c2obkX9P6dkR2vdYF2Q", "business_id": "R2Px0GUGW5LQV2nWqqkpjQ", "user_id": "SslgC6kUSxuHFCTzDbUtYA", "date": "2015-12-09 01:05:34", "stars": 1.0, "text": "Horrible service. Lazy employees. Ordered online and the estimated time was 55 minutes for delivery. Called after an hour and 15 minutes they said the delivery was out and would be there soon. An hour and forty minutes goes by I call again and they don't have my order. Wtf", "aspect_word": "service, employees", "sentiment": "neg, neg", "sentiment_score": "0.8897, 0.8497", "emotion": "fear, disgust, neutral, sadness, disgust" }, { "review_id": "MwwB1czw7YX2MXPtpusXyw", "business_id": "crjcWrShRn9CMJ0_yLaTug", "user_id": "l8WxXl9_fqQiMlvp6red-g", "date": "2017-12-02 21:09:24", "stars": 5.0, "text": "I needed to ship some holiday packages and this was the only day in 2 weeks I could bring in my packages. I looked on the website and saw that the store closed at 3 pm, so I rushed over, arriving at 2:45. Then I found out the store closed at 2:30 (I had looked up hours for the wrong store). The manager let me and my pile of packages in and cheerfully and professionally helped me. And then 3 more customers came in behind me! And he helped them too! Hard to find customer service like this anymore.... thank you!!", "aspect_word": "manager, packages, service", "sentiment": "neg, neu, neg", "sentiment_score": "0.5495, 0.4458, 0.3290", "emotion": "surprise, surprise, joy, surprise, neutral, neutral, neutral, joy" }, { "review_id": "F3CZffiPo4dsO9cEvVYBFQ", "business_id": "ITYK6vL9Ec0MBErKlRc6Pw", "user_id": "zuOFjbC9LRwJUK3q-klaig", "date": "2018-02-20 03:36:35", "stars": 3.0, "text": "The burgers are nice and juicy and although it's $10 for a bacon cheese burger these aren't the type of burgs that you'd find at McDonalds. You'll want to split an order of fries. Try them Cajun. Delicious \n\nThe place is very minimally decorated with reviews about the restaurant from all over Canada and the US. Amusingly, there's a quote for the paper in Regina on your paper cup. Oh and free refills as well. \n\nThe food is good though very greasy. It's also quick. But, there's no ambiance, and the price is high for a burger with average ingredients.", "aspect_word": "burgers, bacon cheese burger, fries, refills, food, ambiance, price, burger, ingredients", "sentiment": "pos, neu, neu, pos, pos, pos, neg, neg, neg, neu, neg", "sentiment_score": "0.9089, 0.5438, 0.6364, 0.5187, 0.4446, 0.8560, 0.6568, 0.3676, 0.6179, 0.4339, 0.6044", "emotion": "neutral, neutral, neutral, surprise, neutral, joy, neutral, neutral, neutral" }, { "review_id": "oDYyUT3643XeDc9j6lOXKg", "business_id": "HgjHiBZtYXgpsBhEITn-EA", "user_id": "MmRqGchSh-4988oD__30uQ", "date": "2018-03-17 17:15:26", "stars": 2.0, "text": "You run into some fast food spot where you get great service and food....... but this isnt one. I asked for 10 hot wings and got 5. The green beans looked like they had been crushed,and the \"crispy\" chicken was soggy. however, the cashier was extremely pleasant. Maybe thinking to herself,'enjoy your horrible meal'", "aspect_word": "service, food, wings, green beans, chicken, cashier, meal", "sentiment": "pos, pos, neu, neg, neg, neg, pos, neg", "sentiment_score": "0.8981, 0.7610, 0.3551, 0.5354, 0.4678, 0.4155, 0.2411, 0.5422", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, sadness, joy, joy" }, { "review_id": "L6c9U6ZG_17H-hZaVUOLgQ", "business_id": "ifZ_P8Mj7zVVKhNyKJAQwg", "user_id": "gs0dNGac_01UWK_bXrYilA", "date": "2016-08-22 05:40:45", "stars": 5.0, "text": "This was my first time at a Waffle House! \n\n\"Whaaaaaaaaa?\" Yes, my Cajun boyfriend was just as stunned. Walking in the door we were greeted by all three employees before my backend hit a seat! Talk about welcoming! We sat in a booth closest to the griddle and reviewed the menu so I didn't mess up my hash browns. Here at WH you use a special vocabulary to get your breakfast potatoes just the way you want them. I like mine \"smothered, chunked and covered.\" \n\nWhile perusing the menu you'll notice that the calorie count is listed next to each item. This was extremely helpful! It's way too easy to polish off a diner breakfast, but thanks to the nutrition content I chose to only eat half, and take the other half to go. \n\nIt was SO GOOD AND SO HOT AND SO FRESH. There's nothing better than having your food prepared when you order, and being served three feet from the heat source. Fantastic!!\n\nLooking forward to my next excuse to eat waffles, bacon and eggs...for dinner.", "aspect_word": "employees, booth, menu, hash browns, breakfast potatoes, calorie, diner, breakfast, food, served, heat, source, waffles, bacon, eggs, dinner", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3400, 0.4949, 0.7788, 0.3360, 0.4967, 0.8327, 0.3619, 0.6287, 0.4513, 0.4814, 0.4226, 0.3440, 0.1892, 0.3787, 0.2942, 0.5027, 0.3742, 0.8622", "emotion": "surprise, joy, neutral, joy, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "RMiYBR1XL0GK0CALiB0kqg", "business_id": "jMyYmhJENoyHPJIj5InEew", "user_id": "aSRlObf4CsqCLzfbs2r9FA", "date": "2008-11-17 14:40:17", "stars": 3.0, "text": "Qdoba's main offering is something I am not the biggest fan of, burritos. They do however offer something I am a big fan of, and that's quesadillas. My wife is a big burrito fan, and she gave the burritos a big thumbs up.\n\nWe stood in a cattle chute to order, but the staff was friendly, and quick. I special ordered my quesadilla, and they were happy to oblige. I got the medium salsa, which was delicious, with a sweet almost apple taste, though it wasn't hot in the least (or even medium). Overall this was a pretty good place for mexican, and I will definitely going back for more.", "aspect_word": "quesadillas, burritos, cattle, staff, quesadilla, salsa, taste", "sentiment": "pos, pos, neu, pos, pos, neu, pos, pos", "sentiment_score": "0.3834, 0.4044, 0.4351, 0.6693, 0.3386, 0.2987, 0.5462, 0.4065", "emotion": "neutral, neutral, joy, neutral, joy, joy, joy, neutral" }, { "review_id": "ws5zYWrJp28u2xCp8UsO8A", "business_id": "EBlbRM32xsQYDxsW5m0tXQ", "user_id": "vJWA5vE0NHcOV1WKlZSjiw", "date": "2019-09-19 15:21:03", "stars": 1.0, "text": "Just went for breakfast will never go again WRONG FOOD and the grease from the hash brown ruined my seat and it was inside the bag and don't bother calling them they don't answer the phone. Burger King you used to be one of the best now you're simply disgusting because your workers don't care . I was a crew chief 30 years ago for BK but don't know how you stay afloat with the quality and service you provide", "aspect_word": "breakfast, FOOD, grease, workers, service", "sentiment": "neu, neg, neg, neg, neg, pos", "sentiment_score": "0.8721, 0.4971, 0.5072, 0.5194, 0.8112, 0.5688", "emotion": "disgust, neutral" }, { "review_id": "5K16hrWw0LNZvpE9NgQ8lg", "business_id": "gWiUCJEcv1lnZtMT_d2p5A", "user_id": "tp8wzuxL1RrSwniJkRUJ8A", "date": "2017-03-02 16:30:30", "stars": 1.0, "text": "Updated review: I clearly come here frequently .\n\nI spend roughly $80.00-100.00 per visit. \n\nEach time the staff acts like they have never seen me and that I'm annoying them with my order. The last time I checked, you work at Dunkin and your job is literally to complete my order. Period\n\nI do understand that I order boxes of Joe , which does deplete the coffee quickly. They ask me each time to call ahead- and each time.. I'm talking over the course of years now.. I tell them this is not possible because I find out my order as I'm walking in the door.\n\nThey have been increasingly rude, despite my repeat business and patience. Today they were extremely rude. I was told \" now no one else can gw coffee bc you ordered it all.\" Yes, I did! I'm\nSorry to those in line behind me, but when I order in large quantities your business makes money. Pretty sure that's the point of running a business.\n\nWhen my order was half ready they have me a heads up. I said \" thank you , there's 2 boxes of Joe\" and the girl got rude and said\" that's what I said\" loudly and in front of customers.\n\n\nRidiculous. I will no longer patronize this location and will reach out to the owner. Don't turn away your customers who spend good money at your shop. Bad, bad business.", "aspect_word": "staff, coffee, girl, owner, shop, business", "sentiment": "neg, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.9036, 0.5141, 0.5039, 0.7033, 0.6405, 0.4592, 0.4133", "emotion": "neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, anger, anger, sadness, neutral, neutral, anger, sadness, anger, disgust, neutral" }, { "review_id": "JdD3lilgNZwl3M8DgLxNrA", "business_id": "21jWOqiOzcqHYFKqMEAczA", "user_id": "moCR7JcRYbJvosBQjpgb7Q", "date": "2013-04-08 03:11:30", "stars": 1.0, "text": "Have you ever stood someplace and thought that any second someone might pop out and say, \"Smile! You're on Candid Camera!\"? A whole bunch of us felt that way today at Wendy's. We were in line SO LONG. Seriously, twenty minutes, and there were only a few of us in the line. Seven customers in the line (behind me) left the restaurant before ordering.\n\nIt was so bad, we joked that maybe there was some kind of chemical leak in the building. They were seriously moving in slow motion.\n\nI will never attempt to eat in at this location again. Drive through only for me. On second thought, there are so many viable options nearby that I'll probably just skip it altogether.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise, surprise, disgust, fear, surprise, neutral, neutral" }, { "review_id": "g7I_GW-rcuLkx6OOO-xCvQ", "business_id": "SKiOsaQavjjOPievCjuNVQ", "user_id": "rXi2vj1yfb_OCWJZjP-YCg", "date": "2018-10-29 21:13:37", "stars": 5.0, "text": "I'm new to the area and here on a temp basis. I needed a haircut/new style and was delighted to find a gem such as Rocky at Supercuts. I showed her a picture of what I was after for inspiration. She offered some expert feedback and proceeded to do a super job with my cut. I'm delighted with my new style, and highly recommend this Supercuts (and esp, Rocky). Very satisfied customer.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, joy, neutral, neutral, joy, joy, neutral" }, { "review_id": "Drf20aqSPPUPPr_CG1izYQ", "business_id": "8w8zUWzru8yEXNzbAes90Q", "user_id": "efZ3lgvDWfq4-U6U-q-2lA", "date": "2013-02-26 17:19:04", "stars": 3.0, "text": "Firstly, i'm very upset that this Walgreens does not have a redbox, since when does Walgreens not have a Redbox? I was told that the McDonalds had one and since they had one down the street that Redbox wasn't at the Walgreens. Well, now that Mcds has been rebuilt and they don't have a Redbox....So enough about the Walgreens/Redbox Rant...if your looking for a Redbox this is not your place.\n\nThis parking lot is by far the worst one to ever get into and out...just a pointer don't try to come in on the pharmacy side I have almost been run over by parking lot speeders multiple times. There just isn't much room over there.\n\nThis Walgreens is old and usually dirty looking on the inside. They tend to be out of stock on sale items quite often.\n\nThe staff is what gave this Walgreens a 3 star for me...they were amazing :) I don't usually throw the customer service into the mix, just because its hit or miss, but to bump it from 2 to 3 I'll do it this time.\n\nI will go out of my way to go to another Walgreens this one is not convenient and is just below average.", "aspect_word": "parking, staff, customer, service", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6505, 0.6186, 0.4361, 0.3551", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, fear, surprise, disgust, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "LR0dmC1e_bDx5VjXmxqv3g", "business_id": "jaa0QoRrf2OFIhJIvmBCOg", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2019-09-25 02:06:20", "stars": 5.0, "text": "Brand new, recently opened in Trinity, Florida. \n\nFirst watch always provides a good product. I took my mom to lunch to look at the new stores and to have lunch after I'd returned from vacation. She'd never been to a first watch so it was perfect. \n\nWe started our meal with the Million Dollar Bacon, which is my absolute favorite, perfectly crispy, with just a bit of chew. I can't go there and not get it. For lunch we both decided to have the cup of soup and 1/2 the ham and guyere cheese sammie. \n\nWe both had left overs, but the food was delicious. The soup (Vegetable) was hearty and so tasty, and the sandwich was very satisfying. The service was wonderful too, but confusing. Our waiter changed 3 or 4 times.", "aspect_word": "product, lunch, meal, Bacon, cup of soup, ham, guyere cheese sammie, food, soup, sandwich, service, waiter", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos, pos, neg", "sentiment_score": "0.7874, 0.7519, 0.8215, 0.8314, 0.2464, 0.8717, 0.4274, 0.5279, 0.4979, 0.8210, 0.7404, 0.6479, 0.6861, 0.8057", "emotion": "joy, neutral, sadness, joy, joy, joy, neutral, neutral" }, { "review_id": "vMtjxIFEgErmqrzq5Qqigg", "business_id": "pNcAnMQlDHDgTwUmlpYcQw", "user_id": "0PkCxX5PeubHdkOLnvSVaA", "date": "2017-08-26 02:08:25", "stars": 4.0, "text": "This newly opened Burger King is along the same lines as the rest of it chain fast food restaurants. It's easy to find from the road, but you have to loop into the super market parking lot to get to them, which isn't too bad. They open early for breakfast and close late, which is nice. We got some of their 10 chicken nuggets for $1.49 along with bbq and mustard sauce. That's a great deal on nuggets! They even had napkins in the bag, yeah! The drive thru was not busy and the food was cooked fresh to order and took only a few minutes. We did not have any issues with this location and we are glad to welcome it into the Ruskin/ Apollo Beach area.", "aspect_word": "breakfast, chicken, nuggets, bbq, mustard, sauce, napkins, food", "sentiment": "neu, pos, neu, neu, pos, neu, neu, pos", "sentiment_score": "0.7373, 0.3159, 0.4156, 0.3273, 0.2501, 0.4545, 0.3364, 0.6862", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "wxwskx8zkpJGbHUixyRGoQ", "business_id": "K3RURR9lIEE4JjOaPt99zg", "user_id": "XQk-XZKwNim2fsc8_LHksA", "date": "2009-11-21 22:45:23", "stars": 5.0, "text": "suburban living has its pluses: quiet nights, lots of space for less money, a driveway for my car. but it doesn't have sabrina's.\n\nso when i found myself waking up within walking distance of the italian market this lovely saturday morning, heading over to one of my favorite [and one of the city's notoriously best] brunch spots was a must. meredith K called in our reservation as we walked out her door, so upon arrival we had, maybe, a 3 minute wait. if that. word to the wise for all you wait haters.\n\nshortly after being seated and handed menus, we were served coffee and then had our orders taken. for as mobbed as this place always is, they run one helluva tight ship, as our meals were placed on the table before we even needed caffeine refills! mer ordered the florentine eggs benedict special with turkey bacon and remarked that it featured one of the best hollandaise sauces she's ever had. \n\ni should have dipped one of my home fried potatoes in it to try...but i was too focused on tackling my \"to catch a thief\" tostada special. wow - a crunchy tostada topped with eggs, black beans, sour cream (that i should have asked them to hold), a corn salsa, granny smith apples and butternut squash. GET THIS before it's no longer in season! you'll thank me. be forewarned tho, like everything sabrina's dishes up, this is massive, so be prepared to either share, gorge yourself into a food coma or, do what i did, and take home half for later.", "aspect_word": "brunch, reservation, wait, menus, coffee, meals, table, eggs benedict, benedict, turkey bacon, hollandaise, sauces, fried potatoes, eggs, black beans, sour cream, corn salsa, smith, apples, butternut squash, dishes, food coma", "sentiment": "pos, neu, neg, neg, neu, neu, neu, neu, neu, pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4110, 0.6965, 0.4560, 0.4199, 0.7746, 0.6198, 0.7569, 0.5006, 0.3439, 0.2523, 0.3516, 0.2055, 0.2985, 0.3084, 0.2675, 0.4460, 0.4198, 0.4617, 0.3215, 0.3393, 0.3218, 0.2112, 0.3991", "emotion": "joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "UyV5rf9KEtIewE-nbdsvBg", "business_id": "x2gNMywwn1SzEUNF_pOE5g", "user_id": "zueEO0ihc35__AvjKMdhug", "date": "2015-12-01 00:40:42", "stars": 1.0, "text": "Do not use this store to ship anything. While spending more than $1500 to have them package and ship effects from my father's estate, the load arrived on the wrong kind of truck in pieces. Elements which had survived generations in my family were reduced to ruin in one shipment. The store was further unable to facilitate the freight damage claim with UPS, was generally unresponsive and seemingly unconcerned about their \"non-local\" customer. There are a LOT of better shipping options available for packages, freight or anything. Avoid this store.", "aspect_word": "customer, packages", "sentiment": "neg, neu", "sentiment_score": "0.5527, 0.4260", "emotion": "neutral, sadness, sadness, neutral, neutral" }, { "review_id": "NRqUcWpnLQFZsTAUv2czrA", "business_id": "ANzODyjCLbhwm0JMavrbjA", "user_id": "qy-rcT-zpZ6H-HtCv5yEKQ", "date": "2016-12-08 07:04:41", "stars": 1.0, "text": "Horrible service. I ordered 1 pizza around 1030PM and the pizza decided to arrive at 1200AM. When calling my pizza hut 90 min later they tell me to be patient with them and that they only have 1 driver. O yeah I got quoted 30 -45 minute wait time and horrible customer service. If Maryann answer hang up and call Domino's", "aspect_word": "service, pizza, wait, customer", "sentiment": "neg, neu, neu, neg, neg, neg", "sentiment_score": "0.8828, 0.7008, 0.5395, 0.7024, 0.7727, 0.6445", "emotion": "fear, surprise, neutral, fear, neutral" }, { "review_id": "uglFvhRfsLaduxj0D7nfnw", "business_id": "UVNNX59l_6qCJWgKuc_mNg", "user_id": "G14WiqtHUhkgBV_f0HnJkg", "date": "2016-04-05 17:12:16", "stars": 1.0, "text": "Love starbucks. Just not this one. My wife went there last night through drive thru. She asked for sugar, they said they were out of white sugar. Brought it home to me, thank you sweetie, and it tasted like warm, milky water. I called, Deema said ok to get new one......Tomorrow. I went back today, still no white sugar. I parked, went inside, and there was PLENTY of baggies of white sugar. Is laziness or lying SOP for a. $5.00 cup of coffee? Cmon people, you can do better.", "aspect_word": "starbucks, water, sugar, coffee", "sentiment": "pos, pos, neg, neu, neu", "sentiment_score": "0.5185, 0.5999, 0.2764, 0.2489, 0.6121", "emotion": "neutral, neutral, surprise, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "qCnHrMhl85Ct06SIcsYPyQ", "business_id": "wXc6XaiDfxnsn4mucmSP_A", "user_id": "rIRakv8Mt0IWWalq0Vw1Lw", "date": "2012-02-12 18:37:44", "stars": 2.0, "text": "It's clean, better behaved staff then the alternative, it is bright and very inviting, BUT, oh my gosh, they are so fricking expensive! Whether its cough drops or tissue its always a buck or two or more then I usually pay. I have been running in here since they opened, every now and then, hoping they lowered some of their prices but no cigar.\n\nCall me cheap, but why pay more money on every item you need to pick up?", "aspect_word": "staff, prices", "sentiment": "pos, neg", "sentiment_score": "0.8662, 0.7115", "emotion": NaN }, { "review_id": "WhQFhX9Id8-ZL5sjwY6BUA", "business_id": "9losOXgo0SDE1xR-NLM8Pw", "user_id": "djxnI8Ux8ZYQJhiOQkrRhA", "date": "2009-12-05 16:01:51", "stars": 3.0, "text": "Not sure if you all knew this, but I consider myself a connoisseur of all things cheeseburger. It's true! So when I heard that Five Guys was opening in St. Louis, I wanted see what the fuss was all about. \n\nHere's some basics about the place:\n- It's close to the west county mall, so getting there is kind of a pain\n- There's usually a line to wait and order your meal, especially on weekends\n- The menu is super simple and easy to choose from\n- The burgers are made-to-order\n- Food is pretty pricey! Especially for a burger joint.\n- What I ate was reminiscent Dairy Queen burger, just more expensive. \n- The fresh cut fries are delish and portions are huge. You would be OK splitting an order with someone else.\n\nHonestly, I am not quite sure what the fuss is about. The food is good, but nothing special. If given the choice, I'd pick Carl's in Brentwood any day over Five Guys. Nothing bad about them, I've just had better. *That's what she said* \n\nBa-dum-bum-ching!", "aspect_word": "cheeseburger, meal, menu, burgers, Food, burger, fries, portions, food", "sentiment": "neu, neu, pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.3194, 0.7708, 0.6865, 0.6965, 0.3257, 0.5462, 0.3179, 0.4187, 0.3096", "emotion": "neutral, surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "RNOk26hKIirJinuROApcpA", "business_id": "0mkWBczOhKj1QUkQvG86lQ", "user_id": "_6j6uCisr8DNewdBlZKAdQ", "date": "2019-11-18 02:13:36", "stars": 4.0, "text": "Over the years, I've been to numerous Popeyes around the country multiple times over the years. This Yelp review will be about the media darling chicken sandwich and my visit this past Saturday to this location. \n\nI was finally able to get this sandwich on my third attempt. My second attempt was at another location and they cut off sandwich sales before 9 PM despite the location staying open until 10 PM. I arrived early on a Saturday for lunch and the dinning area had about six folks eating when I arrived. The drive through had about four cars in line. The restaurant was clean and fairly new. The service was pretty quick and polite. \n\nI ordered the spicy chicken sandwich deconstructed: mayo and pickles on the side. I'm not normally a fan of pickles or mayo, but I've heard these are excellent in combination with the chicken. My order took a bit longer than I expected for fast food during a slow time, but it was less than a 15 minute wait. The first bite of the sandwich was good, a well fried, boneless chicken breast and a sweet bun. I tried the pickles and they were great. The pickles had a nice crunch and not too sour. The mayo had a nice tang and went well with the rest of the parts. I then assembled the sandwich as intended and ate the rest that way. The sandwich was good, but not worth the hype. \n\nThe sandwich may be a blessing or a curse for Popeyes, but they chose to sell it. I'm surprised this location had such low ratings, but this location was pretty good when I came. So yes a good sandwich, but keep in mind it's an just a chicken sandwich from a fast food place.", "aspect_word": "chicken sandwich, sandwich, sandwich sales, lunch, dinning area, service, chicken, food, wait, breast, pickles, mayo", "sentiment": "pos, neu, neu, neu, neu, pos, pos, neu, neu, neg, neu, pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5730, 0.4668, 0.3715, 0.8475, 0.4423, 0.7957, 0.3535, 0.3254, 0.3999, 0.4689, 0.5122, 0.3282, 0.3291, 0.3227, 0.4572, 0.4194, 0.6787, 0.4233, 0.5498, 0.3995, 0.3654, 0.4399", "emotion": "neutral, sadness, surprise, neutral, neutral, neutral, surprise, joy, joy, disgust, neutral, neutral, sadness, surprise, neutral, neutral" }, { "review_id": "jhbP4MYTZq9mwtIJfUQP0w", "business_id": "y3iKFTk_sgIXCT6fNcBn_Q", "user_id": "kQgmjLksME7DbDlP9SpInA", "date": "2020-12-19 22:33:55", "stars": 5.0, "text": "You must wear face masks and social distancing is a must as well. \n Taylor was our server, and she was really nice and attentive. :-)\n\nWe started out with drinks and an appetizer to share. Our appetizer was the triple dipper. It had sliders, cheese puffs and southwest egg rolls. \n\nMy husband and I took our grandkids out for a late lunch/early dinner. The grandkids had pepperoni pizza and oranges. For their drink they had lemonade. \n\nI ordered steak and shrimp fajitas, and ordered a side corn on the cob. I don't eat rice, so my Husband ate that with the beans. I ate some steak and shrimp, but not a lot. I had lemonade for my drink. \n\nMy husband had smoke sausage and grilled bacon bbq chicken. For his sides, he had fries, corn and garlic bread. His drink was water with lemon. \n\nMy husband and I had leftovers. I didn't eat much, so my husband will have his food and mine for later.", "aspect_word": "server, drinks, appetizer, dipper, sliders, cheese puffs, egg rolls, lunch, dinner, pepperoni pizza, drink, lemonade, steak, shrimp fajitas, side corn, rice, beans, shrimp, smoke sausage, grilled bacon bbq chicken, sides, fries, corn, garlic bread, water, lemon, food", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7902, 0.8205, 0.6372, 0.6490, 0.4386, 0.4540, 0.4456, 0.4984, 0.7182, 0.7303, 0.4293, 0.6924, 0.3888, 0.6367, 0.4634, 0.4517, 0.4718, 0.5200, 0.5976, 0.5121, 0.4789, 0.7430, 0.4430, 0.4506, 0.5363, 0.5395, 0.4228, 0.4742, 0.5773, 0.3952, 0.3989, 0.6976", "emotion": "neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "mUhZgDrIzPi5kS9TWUeqcw", "business_id": "a8Q2bvUW6mAiws7xW7cS6g", "user_id": "aNpqHPEEAJuYXHgOeb591w", "date": "2016-07-31 14:50:14", "stars": 1.0, "text": "Sat in drive thru for about 15 min until someone finally came back to the window. He gave us our drinks, took our credit card, and then disappeared. We were sitting there for 15 minutes, no exaggeration. I was about to go in and ask what the hold up was, but finally he came back and told us he went on break and figured someone would help us. We could not believe he told us that. At this point, there were cars wrapped around the entire building. He finally gave us our card back with our food. I did not like the fact he took our card and disappeared. Who in customer service would do that? On top of our lovely wait, our order was wrong and cold. I wasn't surprised about this considering the service we were experiencing. I then had to go inside to fix our order after waiting in drive thru for 15 minutes, and was ignored for an additional 5 minutes at front counter while a woman was sitting on the floor by the register. She saw us, did not help us, did not get up. A man next to me was just as mad as i was because of the horrendous experience. I have not gone back since. This has been the absolute worst experience I have ever had at a restaurant. I have worked in fast food for 4 years, and would NEVER go on break when it is very busy, especially if there was NO ONE there to cover me. He \"figured\" someone would help us? What a joke.", "aspect_word": "drinks, food, customer, service, wait, counter, register, man", "sentiment": "neu, neu, neg, neg, neg, neg, neu, neu, neg, neu", "sentiment_score": "0.8938, 0.7677, 0.5051, 0.4403, 0.5610, 0.7665, 0.2763, 0.3466, 0.8068, 0.5296", "emotion": "surprise, neutral, neutral, surprise, neutral, anger, surprise, anger, fear, neutral, disgust, neutral, surprise, neutral" }, { "review_id": "NYEuQELqoQVtVyFRJJny8w", "business_id": "sWzJ4HrBxTDkVDodmwFxvQ", "user_id": "XvLC9TbhXYiMIGArwJZTlw", "date": "2016-09-26 21:52:18", "stars": 2.0, "text": "Super slow service!!!\nThe guy must have been new because he was taking his sweet time to prepare my sandwich... but hey, this is supposed to be fast food!! Well, it wasn't fast enough so I complained and then I got a frown look... therefore, no fast food and no good service...\nFinally a lady came to help and she finished my sandwich...", "aspect_word": "service, sandwich, food", "sentiment": "neg, neu, neg, neg, neu", "sentiment_score": "0.7895, 0.7751, 0.3855, 0.6527, 0.7275", "emotion": "surprise, neutral, neutral, anger, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "PFf9fIH8E56GYNi3b2Pu5g", "business_id": "qD2fr80U04Fk-Ctx0H_vtg", "user_id": "6ZC-0LfOAGwaFc5XPke74w", "date": "2020-08-19 14:16:33", "stars": 5.0, "text": "I love the service. \nI recalled coming here twice already. So I ventured out the house and returned to this location again. \nI ordered a hot chocolate and a chocolate chip cookie. The husband got some lemon cake. I got to say this has been my favorite location in Saint Louis thus far. The hot chocolate is perfect. The employees are super professional and kind. Of course I swung through the Drive thru. But next time I'll grab my laptop & go in and chill a bit. If that's allowed. My drive thru attendant was wearing a mask & gloves. I give it five stars.", "aspect_word": "service, hot, chocolate, chip cookie, lemon cake, hot chocolate, employees, attendant", "sentiment": "pos, neu, pos, neu, pos, pos, pos, neg", "sentiment_score": "0.9005, 0.3322, 0.3581, 0.4841, 0.3879, 0.5413, 0.8392, 0.4868", "emotion": "joy, fear, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "pkbl4TTJrK1Cr6c3ipZgHQ", "business_id": "n15FxktkJgkdIrkgZllEfQ", "user_id": "WGBMtPF4YKMR_ZTQqmLUBw", "date": "2021-01-23 11:52:08", "stars": 1.0, "text": "Went to Jersey Mikes at this location for lunch one day. I was confused and thought that it was Jimmy John's. Regardless the Sever was a Nasty Witch who told me I had to wear a mask aka Muzzle. I ignored her as I was eating there and would have to remove it to eat. Even if they the mask did work which they don't and it states that on the package they come in, Removing it renders them Useless. Regardless the Sandwich was HORRIBLE! It was Tasteless and Dry. I should have gone to Eegees instead. I will never eat at another Jersey Mike's in the future.", "aspect_word": "lunch, Sandwich", "sentiment": "neu, neg", "sentiment_score": "0.8794, 0.7805", "emotion": "neutral, surprise, anger, joy, sadness, neutral, neutral" }, { "review_id": "QFcfQOph0tnIOr9BsDX49Q", "business_id": "5MxK8G-aA4Fi0ugDIBEfOQ", "user_id": "4We09fcJ_4o2KOeHIXDDag", "date": "2017-10-10 16:00:04", "stars": 2.0, "text": "I've had no problems with the food or service here, i like many others was happy to have another place open up in this rebounding area. The first time i went, had i reviewed at the time would've warranted five stars. The second time i went, well ... this, you get two stars. The wait through the drive thru was simply unacceptable, especially during lunch time. There were a total of six cars (including myself) and the wait took 25 minutes. I'm not exaggerating, this was an extremely long wait. Not to mention you had a guy smoking outside the back door, dragging clear trash bags across the ground (too heavy to lift i guess?) and it just looked really, pardon the pun, trashy. So the wait is painfully slow, two people are messing around outside and we are all sitting there watching this, with nowhere to go and nothing to do about it. With NO ESCAPE from the drive-thru, once you're in, you're trapped in there. This is another issue, however improving the wait times should be priority number one.", "aspect_word": "food, service, wait, lunch, guy, wait times", "sentiment": "neg, neg, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.5045, 0.6752, 0.8194, 0.7066, 0.8013, 0.8098, 0.6993, 0.8454, 0.4887", "emotion": "joy, fear, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "PPb-RLiF4mKPGfPd5ngwnw", "business_id": "fLk_N8vU25DNZmbU-70gkw", "user_id": "qunxFdBDVl0ordRJEPVNtQ", "date": "2008-02-03 03:30:35", "stars": 3.0, "text": "Want to know how to piss off everyone in line at Chipotle? \nFax in your order.\n\nThen you get to smugly sashay past the ordering queue, which stretches across the length of the place and nearly to the door, and go straight to the cashier, grab your bag, and sashay back out. Princess wave, if you dare.\n\nThey. are. pissed.\n\nHonestly, though, I wouldn't have subjected the queue to that if only Chipotle delivered large orders. \nI'm not convinced yet that the burritos here are great, but I'm willing to give it another go. I had the carnitas burrito. \nPoints off, also, for Chipotle's indecipherable labelling method, and for trying to overcharge the guac on the veggie orders.", "aspect_word": "cashier, queue, burritos, carnitas burrito, labelling, guac, veggie", "sentiment": "neu, neg, pos, pos, neg, neu, neu", "sentiment_score": "0.3913, 0.4078, 0.4552, 0.3488, 0.5875, 0.3245, 0.6077", "emotion": "neutral, neutral, anger, neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "VAT8iCA3pMjLZmNHfJCZlQ", "business_id": "FWasI2Kq6OGBN60pvN__wA", "user_id": "HVy2p6Qj9CS7xb2W8Ap62Q", "date": "2016-03-02 18:18:50", "stars": 1.0, "text": "Awful service even for a burger king. I asked for a sauce for my onion rings and they charged me 25 cents and didn't put it in the register. The employees are rude and dismissive. Ordinarily I would say that not being able to speak English is a detriment to service but it seemed to improve the disposition of some of the employees.", "aspect_word": "service, burger, sauce, onion rings, employees", "sentiment": "neg, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.6751, 0.6871, 0.8267, 0.6010, 0.8631, 0.6695, 0.7622", "emotion": "disgust, anger, neutral" }, { "review_id": "9Gm3lm26TNwL3_Cv5Sdk7A", "business_id": "YpGSRLzkk8UOCVzd0Dpo3Q", "user_id": "Xh4dCjkPPkRI3JPIa1jqMw", "date": "2017-06-25 22:46:05", "stars": 1.0, "text": "I know....who cares about a fast food review. But this was beyond BAD!! My friend and I stopped for dinner. I ordered standard chicken nuggets, fries and drink. My friend order quarter pounder. Mine was fine but my friends quarter pounder was dripping with grease and beyond salty. I'm talking about the amount of salt that you just can't eat. Disgusting. Shift manager takes the sandwich back...we wait, wait...5 minutes, then 10 minutes. Shift manager is behind the counter joking with the cashiers for the first 5 min. See's me looking at her several times with a not so happy look on my face. Then the second half, 3 employees and the shift manager are standing at the food area bagging drive thru orders. Like a bad joke \"how many McDonald's employees does it take to bag drive thru orders?\" Finally after the 10 minutes waiting my friend walks back up to the counter and shift manager runs back to work on the grill. Would not come up and address the situation. Girl at the counter gives my friend a refund and on the refund slip, writes the name of the shift manager...Yvette. Let me just say...Yvette, today is your lucky day. I will not publish your last name on here but you can bet that I will be taking this a step further and contacting corporate and report YOU! You could have handled this situation a better way...the true McDonald's corporate way. There's a reason McDonald's has been in business for decades and it's NOT thanks to employees like you! Get some additional training or get a different job! Your job is to resolve customer issues not to be joking and playing around with your employees!", "aspect_word": "food, dinner, chicken nuggets, fries, drink, grease, salt, Shift, manager, sandwich, counter, cashiers, employees, grill, refund, shift, customer", "sentiment": "neu, neu, neu, neu, neu, neg, neg, neg, neg, neu, neg, neg, neu, neu, neg, neg, neu, neg, neu, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.2988, 0.9128, 0.3924, 0.7516, 0.8035, 0.4838, 0.4974, 0.3866, 0.3687, 0.6644, 0.3646, 0.4402, 0.5186, 0.3075, 0.4802, 0.4138, 0.6839, 0.3968, 0.5080, 0.3716, 0.6325, 0.5181, 0.3568, 0.3895, 0.3036, 0.3391, 0.4437, 0.3149, 0.5085", "emotion": "neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, disgust, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "5yISn_rfcVlXG3EaotVczw", "business_id": "nugRZ-n9WwWoGl3cbV8ZnA", "user_id": "a-2Dqpb_UkFegHmY7ySFug", "date": "2013-06-27 02:16:48", "stars": 5.0, "text": "For the past year or so I've been going to a different place to get my hair cut each time in search of the perfect place/stylist. I've been to boutique salons, chains, and miscellaneous places in between.\n\nToday was my second trip to Supercuts and I was fortunate enough both times that Jennifer was free. Jennifer pays close attention to detail and has gotten it perfect, exactly as specified, each time. She's quick and methodical but doesn't take shortcuts. I've been able to drop in on my lunch and be back to work by the time my lunch break is over both times so far. My search for the perfect stylist is over.", "aspect_word": "place, stylist, lunch", "sentiment": "pos, pos, neu, neu, pos, pos", "sentiment_score": "0.4530, 0.4514, 0.8597, 0.8374, 0.5709, 0.4494", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "g88UdaWf9JHfwdUMlwtRuQ", "business_id": "gbd0TWFMHhTyabgPC8eoeQ", "user_id": "u1gUbwyeBe8mtV97hZyImg", "date": "2021-09-05 19:24:36", "stars": 1.0, "text": "Worst customer service ever, went to the drive in, 3 cars behind and the line did not move after 8 min, now this is not a fast food place what would it take so long, pull off to go to the side and a lady in front of me, not one employee acknowledge that she was there waiting. Yes she was pissed. I must say I would much rather drive further to the next location.", "aspect_word": "customer, service, line, employee, waiting", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.7445, 0.5825, 0.5077, 0.7800, 0.6426", "emotion": "disgust, anger, neutral, neutral" }, { "review_id": "ZxEeTpovmSSF9Gcca17pAA", "business_id": "rBuEJLyZPHSAz_kUeDcYEw", "user_id": "Rkh_1fvfdXuMM6D1bbe5LQ", "date": "2016-01-27 22:09:07", "stars": 1.0, "text": "The pharmacy is horrible. Whenever I try to pick up medication they give me a hard time. I brought my sons prescription for antibiotics and they said my insurance wouldn't cover the $900 medicine. I took the script to another pharmacy and they made it ...for $15! I was able to pay for it out of pocket. I will never go back here.", "aspect_word": "pharmacy", "sentiment": "neg", "sentiment_score": "0.8662", "emotion": "fear, sadness, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "Ek6AjiW2_LBjBJEGX9IjhA", "business_id": "zqsmGvH1aPMDFJB-jFNPwQ", "user_id": "CqGUuLWg2dE9jnzEgKSy4A", "date": "2016-09-24 23:42:40", "stars": 1.0, "text": "I have ordered from this location many times. Usually they get the order wrong. A few times it was correct. Once it took 45 minuted to get my order. I complain and they send a 10.00 gift card but the service never improves. Tonight was the last straw. My online order was confirmed at 5:25pm. After waiting a full hour I called them only to be told they don't have a delivery driver. How can you have a business that lives on the slogan \"FREAKY FAST DELIVERY\" yet have no delivery driver? No courtesy call. No apology. Nothing. All he said when I called was \"You can come and pick it up\". Really? That's your solution? I give up on this location. It's a shame because the food is very good when they get it right. I cannot and will not reccomend this store to anyone. In fact I will suggest avoiding it. Very very frustrating.", "aspect_word": "service, waiting, delivery driver, delivery, driver, food", "sentiment": "neg, neg, neg, neg, neg, pos", "sentiment_score": "0.7451, 0.3885, 0.3778, 0.4473, 0.4092, 0.6533", "emotion": "neutral, neutral, neutral, anger, sadness, surprise, surprise, sadness, neutral, neutral, disgust, neutral, neutral, sadness, neutral" }, { "review_id": "HReAfyxPoAGu_6_Go8xK9g", "business_id": "UCmTG_e7I2a5dY_3qI6Jbg", "user_id": "XqKrvSHKHRwrUxDVxMihGg", "date": "2016-08-22 03:47:15", "stars": 5.0, "text": "I come here almost every morning for my morning coffee. Not all dunkins have an e-gift card scanner, but this one does, which makes for even quicker grab-and-go coffee instead of them having to type in every number on the gift card manually. Also the people working here are super nice-- they recognize me and know my order. \n\nThe way they process orders is by hot coffees vs. everything else... 2 different people handle these items. So if you order a bagel and an iced coffee, those will be prepared by the same person. But if you order a hot coffee and a bagel, you'll have to wait for them separately. Just something to keep in mind because if I notice the iced coffee line is long and I'm in a hurry, I'll order a hot coffee to be more speedy", "aspect_word": "coffee, coffees, bagel, iced coffee, iced, line", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neg, neu, neg, neu", "sentiment_score": "0.6542, 0.3880, 0.3055, 0.3633, 0.2953, 0.3440, 0.4841, 0.2435, 0.2641, 0.3716, 0.2617", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "qe-4sjuL3CnEMe1IoUWqXg", "business_id": "u_IO2jBRUhv-ZGo2G81dcQ", "user_id": "37HswRimgBEf7_US-c3CDA", "date": "2019-05-03 03:31:14", "stars": 3.0, "text": "It's a Walgreens in the heart of the French Quarter.....what do you expect?\n\nThere are crowds, the lines are slow. Everything is overpriced but they have the selection\n\nWe stocked up our Airbnb w/ all the household essentials & personal too - laundry detergent, blister supplies, tissues......they had it all\n\nAnd that makes them a-ok for me", "aspect_word": "lines", "sentiment": "neg", "sentiment_score": "0.5810", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "iiVrcgX6T51kPsP57HmhJw", "business_id": "guAhfvFNyye0Ufurb593GQ", "user_id": "s4G4MQF_8OsNxt2RK3RK8Q", "date": "2018-08-04 02:17:10", "stars": 2.0, "text": "This place is awful. Not as bad as the south philly one though. So it gets 2 stars. The fruit isn't all bad. \n\nOf course you only ever go here when you're trying to budget. The actual products here aren't terrible. You can get good deals on food and they have most of what you need. \n\nDown sides:\nPlace is a mess\nNo one knows where anything is\nNo one wants to know where anything is\nThe people who work there don't give a hoot\nThe place is a mess\nThe other patrons will hit you with their cart\nOther shoppers are completely oblivious to your existence \nThere is never enough cash registers open\nThe lines move mind numbing slow\nThe parking lot has people cruising through blaring music like it's some sort of half assed custom auto show\n\nIn short the only good time to go here is late at night. If you time it well you can be in and out with what you need. The bear necessities.", "aspect_word": "place, fruit, products, food, Place, people, patrons, shoppers, cash, lines, parking", "sentiment": "neg, neg, pos, pos, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6101, 0.5019, 0.3677, 0.4032, 0.5812, 0.6563, 0.6307, 0.7171, 0.5142, 0.4039, 0.6586, 0.5907", "emotion": "disgust, disgust, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "kaboOQLuRCTEdWh0vo-6ng", "business_id": "uxvAlDr9G1KRcCfxn9WZuA", "user_id": "R7NM7vIyUfSTXvMsw7jNTA", "date": "2021-07-03 15:15:18", "stars": 5.0, "text": "This was part of the to-do list. \nGet batteries for my watches that have stopped. I know it's the best price in town. Battery included install. And it's a slow process. \nAs long as we were here, I added the battery for the key fob for the Prius. It s a 14 and I think I changed it once before. \nMight as well add it. \nShe was very patient. \nGood job...", "aspect_word": "price", "sentiment": "pos", "sentiment_score": "0.4416", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "Lwk9tynykCV9IpxqU0kqTQ", "business_id": "Ctv39j8yPPN0MWSf9MEQOA", "user_id": "GbcYr_XnbaiYAuFcgHZcbQ", "date": "2014-06-04 01:19:27", "stars": 1.0, "text": "Today I noticed two hot prepared foods cooks dumping in new food in one of the bins at the hot buffet row in the 2nd row closest to the cafe. One of them seemed to be new on the job, and he accidentally put something in the bin. The other guy said \"don't worry, nobody's looking\". \n\nI sure was. After they left, I went over to the bin and didn't notice anything obvious, but whatever it was, it shouldn't be in there. Besides, why hide something if it isn't a bad thing? It could have been sweat, hair...who knows??\n\nThe staff here is becoming increasingly incompetent I've noticed. But for the store to have potential sanitary issues (or careless work) is not acceptable.", "aspect_word": "foods, cooks, food, buffet, guy, staff, work", "sentiment": "neu, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.3470, 0.3752, 0.5995, 0.4982, 0.5706, 0.9081, 0.4735", "emotion": "disgust, surprise, fear, neutral, neutral, neutral" }, { "review_id": "YQUDgNhNZttmc0ExW3EF3g", "business_id": "h_6ioAoKNLi01kPhoGDArg", "user_id": "gVO3VZwCu54Otc7bUB33Mg", "date": "2017-02-11 21:04:28", "stars": 4.0, "text": "February 11, 2017 Saturday - 8:15 AM for a breakfast\n2 Adults\n\nAtmosphere - 4 stars\nFood - 4 stars\nService - 4 stars\n\nBackground - Needed a quick breakfast and this was the part of town we needed to be in. Typically McDonald's is my fast food breakfast place, but you do need to see what else is out there once in a while.\n\nAtmosphere - The place is modern, fresh clean feel. I love the copper lamps.\n\nFood - I had the Extreme Sausage sandwich, aka 27, not the combo. Of course the picture on the menu board made it look better. The sausage patties did not even touch the edge of the bread, the picture was misleading. With that huge difference the sandwich is was still worth getting. It had a toasted bun which was excellent and the sausage had good flavor.\n \nService - Nothing special but the fact they took my name instead of giving me a number was a nice touch. We were the only customers in there so they could have skipped it but they still took the time for that.\n\nFuture - Sure.", "aspect_word": "breakfast, Atmosphere, Food, Service, food, place, Sausage sandwich, menu, sausage patties, bread, sandwich, bun, sausage, flavor", "sentiment": "neu, pos, pos, pos, pos, neu, pos, pos, neu, neu, neu, neg, neg, neu, pos, pos, pos, neg", "sentiment_score": "0.8165, 0.5031, 0.4872, 0.6185, 0.5199, 0.3068, 0.4154, 0.4269, 0.3706, 0.3749, 0.7007, 0.5038, 0.5105, 0.3975, 0.3249, 0.3711, 0.4585, 0.3270", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "bLO0p6aeokRbUgd2qmTJ4g", "business_id": "Uo0ErsBZZmiTHDv47W_7_A", "user_id": "B7laWmiMZHgsxiHk2U9H9A", "date": "2019-02-08 16:21:38", "stars": 3.0, "text": "Started on the wrong foot when the tech told me I had a choice of synthetic or synthetic blend. That is a very expensive option I don't need. So I told him I would not take either. After making a failed attempt at spending my money frivolously, he then checked my car to see that regular oil was recommended. From that point the rest of the service was free of up-sales. I keep my filters clean and fresh. \n\nIt was quick but expensive if not for locating a coupon. Two people that checked out while I was there had totals of more than $140 after miscellaneous upgrades and cabin filter changes. I had a $19.00 coupon and with the $10.00 \"overcharge\" for my car being AWD it was still over $40 for a 15 minute oil and filter change. (about $20.00 in parts at full retail)\n\nBottom line, it feels like they will get you if they can. As soon as I sounded like I knew what I was talking about and about what my car required required they stopped the madness. But if I had gone in hoping for a professional and honest crew to only recommend what I actually needed and skip the BS, this is NOT where I would go.", "aspect_word": "tech, service, crew", "sentiment": "neg, pos, pos", "sentiment_score": "0.8076, 0.4366, 0.4303", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "KHLx2brUshfJDtpFtdf3fA", "business_id": "9oJinxECxlSutUM0kBOixw", "user_id": "REWjbYaUkmGw04lNZraeQA", "date": "2014-12-31 01:01:02", "stars": 3.0, "text": "I did not have the negative experience that many Yelpers here are describing. I came here with my family before we hit the slopes for skiing and we ordered 5 Sausage McMuffins. No more than 5 minutes after we ordered, we got our food and was ready to go. The cheese was not fully melted on the sandwiches, and while this sucks, this is consistent with other McDonald's that I've been too. \n\nScott's negative review from 12/2/2014 because he was charged for extra dipping sauces is a bit unfair in my opinion. This particular McDonald is not charging customers more than other McDonald's. Other McDonald's will charge you as well for extra sauce.", "aspect_word": "Sausage, Sausage McMuffins, food, cheese, sandwiches, dipping sauces, sauce", "sentiment": "neu, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.4379, 0.4031, 0.7364, 0.7718, 0.6100, 0.3756, 0.6213", "emotion": "neutral, neutral, neutral, disgust, anger, neutral, neutral, neutral" }, { "review_id": "VV4aAwunIvZE0scZmUPb-Q", "business_id": "XHKCS37UqU4cUoaKAuQ2pQ", "user_id": "1xzHxZcmcLwEEEcWYF4UCQ", "date": "2012-12-18 16:09:31", "stars": 1.0, "text": "Worst Panda Express ever!!! Several of my friends and I have gotten food poisoned here. Also, there orange chicken is spicer in comparison to the panda expresses in Tucson. The lines are long mainly because a lot of the Asian students like there food, even though it is americanese I just don't understand why people eat at this location", "aspect_word": "Panda, food, orange chicken, lines", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6866, 0.6187, 0.4864, 0.6592, 0.3538", "emotion": "disgust, neutral, surprise" }, { "review_id": "uN2VTXXTfVBd5TfbpgV6fw", "business_id": "5TZsVq3kBcNB7NVXVjH4kQ", "user_id": "nxNO7_6U2Nu90v0IdnEhIg", "date": "2016-08-17 17:50:44", "stars": 2.0, "text": "Meh...\n\nMy review is for the Devon BP gas station, which, yes, has a Dunkin' \"boutique\" inside.\n\nPROS:\n- They're open 24-hours. \n- If you practice cocaine-like sugar intake, help yourself to a DnD treat!\n- The station is pretty as far as gas stations go. The grounds are tastefully landscaped and well-maintained, and the old stone RR wall in back is neat. \n\nCONS:\n- This station is temperamental about taking your BP rewards (hit or miss at your expense)\n- They stopped taking the Kmart coupons from the store 0.2 miles away. It is extremely poor business sense. When gas prices are high, this matters a lot.\n- If you have a problem with one of the above, the attendants shrug and do NOTHING to help.\n\nThey clearly cater to hedge fund nouveau riche money-wasters, or college kids (the females are probably the dates of the former), who can't be bothered with coupons or rewards programs, and who go there for drunk-late-night snacks.\n\nAs for the kid's comments about them \"painting chocolate on donuts\" ...uh, how do you think the fake chemical chocolate gets on your fake chemical donuts? This is not unique to this DnD location, I assure you. Your chemical additive \"food\" is processed in a plant, and painted on at the franchise; they just hide it elsewhere. At least these guys were honest. Sorry you discovered what DnD is really about. Try reading their ingredients.", "aspect_word": "grounds, wall, gas, prices, attendants, coupons, rewards programs, snacks, donuts, chocolate, food, guys, ingredients", "sentiment": "pos, neu, neg, neg, neg, neu, neu, neu, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.5476, 0.2100, 0.5433, 0.4318, 0.7760, 0.3745, 0.2953, 0.5661, 0.3239, 0.2830, 0.2867, 0.3927, 0.4710, 0.3424", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, disgust, neutral, disgust, neutral, neutral, surprise, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "gIdTtgMaI0GOHBbuQOk-ow", "business_id": "ABPGneZnGNv0Wjxz0zt03A", "user_id": "sPyxlGaxFO_DMg435LqWQg", "date": "2020-04-16 00:39:01", "stars": 1.0, "text": "NEVER WILL COME HERE AGAIN! My family and I just stopped here tonight to pick up food because they still have the drive thru open during the COVID-19 crisis. Upon pulling up to the window we noticed that several employees were not properly wearing masks nor were they wearing gloves. When they opened the window we asked to speak to the manager. The manager came over, not properly wearing his mask, and told us the reason for that was because the kitchen is extremely hot. While that is unfortunate, we are in the middle of a pandemic and workers should be taking the extra precautions to be safe themselves and to also keep our food sanitary. Once the manager walked away and the window closed, the young woman working the window started talking badly about us while we can hear her through the window. She then gave us sass when we confronted her about it. Extremely rude and extremely inappropriate. We will be calling the Health Department first thing tomorrow morning.", "aspect_word": "food, employees, manager, kitchen, workers, Health", "sentiment": "neu, neg, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.8405, 0.8057, 0.7197, 0.8308, 0.5770, 0.5762, 0.5708, 0.8028, 0.3259", "emotion": "neutral, disgust, disgust, anger, neutral, neutral" }, { "review_id": "ly5rWgjIexvcrm8sXzoxuQ", "business_id": "mpq3fEzwBNJNQmcD4_Hlig", "user_id": "Y_e5-OIt1X-OkRNJdTAJhA", "date": "2013-10-14 00:41:59", "stars": 2.0, "text": "I hadn't been here in a while and I had hoped it was better. Sadly is was not. The staff doesn't seem interested in the customers at all. The food is terrible. I ordered the bacon cheeseburger on a pretzel bun and it was nasty. The bun was cold and hard and the hamburger was old, like it had been sitting around. I am giving them two stars because at least the frosty is good.", "aspect_word": "staff, food, bacon cheeseburger, cheeseburger, pretzel bun, bun, hamburger, frosty", "sentiment": "neg, neg, neg, neu, neu, neg, neg, pos", "sentiment_score": "0.9108, 0.8196, 0.3806, 0.3083, 0.3210, 0.7257, 0.5501, 0.3202", "emotion": "joy, sadness, neutral, disgust, disgust, disgust, neutral, neutral" }, { "review_id": "dg7ELMRaP-9KJgoBCIY2Xg", "business_id": "ktX5tWhZUc_sM5AVDAjRig", "user_id": "gUdr8fdnPE5F_NpzRhWDfg", "date": "2015-08-10 21:28:34", "stars": 1.0, "text": "Probably the worst Burger King I've been to for a while. First, they charged my friend and I for the incorrect food. Second, they asked us what our drinks were afterwards. We told them that our drinks were a regular coca-cola as well as a coke icee. Afterwards they gave us a cherry icee. \nI believe in the end they still charged us for someone else's food", "aspect_word": "Burger, food, drinks, coke icee, icee", "sentiment": "neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.7402, 0.7483, 0.7905, 0.7266, 0.3968, 0.3506, 0.7135", "emotion": "disgust, anger, neutral, neutral, neutral, neutral" }, { "review_id": "lReNfVasiD09zI2sJlXSFQ", "business_id": "_jNK0N8pvwTlDJwy7WR7zw", "user_id": "EJuB6-MPmUECYUyduR2xmg", "date": "2020-06-15 05:25:41", "stars": 4.0, "text": "Sonic is one of my favorite drive ins and this location is clean, easily accessible with great customer service. I love all the different soda combinations they offer and their crushed ice-so refreshing on a warm day! My favorite is the cherry limeade which also comes with diet soda. Their burgers are pretty good but I love the hotdogs-both regular and Coney Island. The milk shakes are my favorite dessert and they have a lot of flavors but I like peanut butter Oreo the best!", "aspect_word": "customer, service, soda, ice, limeade, burgers, hotdogs, milk shakes, dessert, flavors, peanut butter Oreo", "sentiment": "pos, pos, pos, pos, pos, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7937, 0.5685, 0.4337, 0.4834, 0.5724, 0.4136, 0.7187, 0.4969, 0.5095, 0.4257, 0.4770, 0.4856", "emotion": "neutral, joy, joy, joy" }, { "review_id": "FjwQgpEnw0HisNWVT7zcyQ", "business_id": "1uAgni70WHOW2CVOfRMurw", "user_id": "R7NM7vIyUfSTXvMsw7jNTA", "date": "2019-11-15 18:03:00", "stars": 5.0, "text": "Well the verdict is in. I have a non repairable pinhole in the sidewall . But the tires need to match and all were due for upgrade this year. Over five years ,mostly on blocks in storage. \nSo they do offer military discount, not exciting, five bucks , lol...\nBut if I had road Hazzard from the original purchase the bad tire would have been free. \nSo 13.. per tire will be cheap insurance. With my military that brings it to 8. Can't say no to that.", "aspect_word": "tires, tire, insurance", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3928, 0.4987, 0.4091, 0.3211", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7F13G5q08bYf6OPnn6-Pvw", "business_id": "9SiBbUPP3mmiQDOY7qJC3w", "user_id": "nWY9g9DmARK2zBJbeFCMzg", "date": "2018-09-05 21:58:08", "stars": 2.0, "text": "Ugh, annoyed! The last THREE TIMES I've been here just to get one item - like, I made a trip there specifically for one item, and each of those three times, they didn't have it. Today, I went there for eggs, as I have every ingredient in my kitchen to make chocolate chip cookies except for eggs. Unsurprisingly, there were none in the case. I asked them to look in the back and had to wait several minutes, hot and holding a squirmy, heavy toddler, when they finally brought up a carton of eggs. Relieved, I paid for it and left. On a hunch, I checked the expiration date on the way home, and they expired three weeks ago. Whoever does the ordering there needs to either improve immediately or be replaced. How hard is it to make sure you order enough inventory? If it was just once or twice, no big deal, but it's happening every time I go in there!\n\nOh, and this CVS is the location of most of the crime in our neighborhood. People shoplift here all the time, as I read the weekly police report put out by the Clayton police department for our neighborhood.\n\nSigned,\n\nLady who almost got to make chocolate chip cookies but was foiled by CVS", "aspect_word": "chip cookies, eggs, chocolate chip cookies", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.5443, 0.4017, 0.3523, 0.4303", "emotion": "anger, neutral, surprise, neutral, surprise, neutral, surprise, neutral, sadness" }, { "review_id": "T8uQMKMePGSiA-ju55ytmA", "business_id": "zHXYNXlSO3vMrWlISzmwlQ", "user_id": "sUbqzmgxt79_sr-3QK37aw", "date": "2015-09-21 03:39:11", "stars": 1.0, "text": "Every time I went here they got my order wrong. Ordered 20 piece mcnuggets I got 10. Another time they forgot my whole burger. There's too many to tell here where they keep getting it wrong. Please make sure you double check what you get from the drive thru. It would save you the trouble. We shouldn't even be double checking... Major quality issues", "aspect_word": "mcnuggets, burger, quality", "sentiment": "neu, neu, neg", "sentiment_score": "0.2654, 0.5562, 0.6764", "emotion": "anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness" }, { "review_id": "6E4ZUmlmlPEgySa6hAOxRA", "business_id": "jTaKRtcb3jVa274Gf3P7yw", "user_id": "rKfBGf63EHZ7fhFVrzWkAw", "date": "2016-05-18 01:02:41", "stars": 2.0, "text": "I love Chipotle. I worked for the company (not this branch) and fell in love with the company's mission and their dedication towards providing people with quality food quickly. That being said this Chipotle is a disgrace to the company name. All of my multiple online orders had to made in store even though I arrived on time and they received my order. The kicker was when today I passed by their store and the lights were off an hour and a half before closing time with people still inside. I quickly made arrangements to pick up food for my family else where, but called to see what happened. I watched as the employees all ignored my phone call. Guess I'll drive the extra 20 minutes for a Chipotle that has employees who care.", "aspect_word": "food, employees", "sentiment": "pos, neu, neg, pos", "sentiment_score": "0.8415, 0.8300, 0.7693, 0.4947", "emotion": "joy, joy, disgust, anger, surprise, neutral, neutral" }, { "review_id": "-1Y7v1OM2LDU36KhX0LHiA", "business_id": "vjfIX8pA4jthAq102XEYtQ", "user_id": "Tq-_8p6k4sgNq7fboJM-Ig", "date": "2018-07-04 15:33:42", "stars": 1.0, "text": "Rant:\n\nI need to start this off by saying that I love planet fitness and have been going for the past 3 years. I've traveled all around the U.S. and i like to go to the different planets in each state!! Never once have I ever had a problem if my payment hasn't came out, because from my understanding if your balance is under 100.00 you can still workout with the gym. \n\nTim Cook (club manager) is by far the rudest manager I've ever delt with. First off to come and get me, after I've called my home store and they tell me all planets have the same rules and policies and urge me to go ahead and start my workout. Really makes me mad. For him to look me in the face and tell me that I'm not going to be able to workout because I have a balance(that comes out on schedule) of 20.00???? Wow. To top it off he talked to two different people on my phone to argue with them lmfao wow what a joke. To add some salt to the wound he says on the phone \"well I'm going to let him workout today?\" Why did I need to be embarrassed if you where going to let me workout? Why did you need me to call my home location 3 times? As I'm being allowed in the gym he looks at me and says \"Don't come back tomorrow if it's not paid!!!! Lmfao Tim is a joke, and I will be back tomorrow just so he can look at my face!!", "aspect_word": "manager, gym", "sentiment": "neg, neg, neu", "sentiment_score": "0.4151, 0.6750, 0.5352", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, anger, anger, surprise, surprise" }, { "review_id": "DK0fgAkRapb9pGBXqJChsg", "business_id": "JgvpEpo30EFKmzivR_X9ow", "user_id": "t4sYHqqn8rASlDLlcHrGIg", "date": "2021-05-06 15:42:29", "stars": 5.0, "text": "The store was very packed when we went but we did go 4 days after it opened. Love the chocolate croissants, cauli cheese jalapeño dip, cookie butter, and sparkling watermelon juice. Definitely going back to get more things to try. Some of the things we wanted to get were out of stock at the time.", "aspect_word": "chocolate croissants, cheese, jalapeño, dip, cookie, butter, watermelon juice, stock", "sentiment": "pos, pos, neu, pos, neu, pos, neu, pos, pos, neu", "sentiment_score": "0.5039, 0.3824, 0.3556, 0.3413, 0.3639, 0.4246, 0.3230, 0.4321, 0.4515, 0.2756", "emotion": "surprise, joy, neutral, neutral, neutral" }, { "review_id": "_Ho9_P_UDlufY__beODmug", "business_id": "Y6hYtsrbY77Gp5eRSLWblw", "user_id": "td59mx4jPGvSrTChGgvFlw", "date": "2019-05-13 11:51:55", "stars": 5.0, "text": "I've been going here for the past three weekends since I got rid of my car and have had to rent a car every weekend to go to north jersey. They're quick and extremely friendly! Kiara and the other female manager (forgetting her name now) have checked me in & out in no time. \nI also received a phone call the next day asking how everything is going from nicco. They may be a little busy in the morning if you're returning or picking up the car so plan to be there as early as possible. Everyone is in the same rush you are. Just make sure you plan accordingly and their prices are pretty reasonable! Really glad I stopped by this location!", "aspect_word": "manager, prices", "sentiment": "neg, pos", "sentiment_score": "0.3678, 0.7094", "emotion": "neutral, neutral, neutral, neutral, joy" }, { "review_id": "egHWy9aut4DsVzIKbVEXMw", "business_id": "BvomXXWqtKSkEfS037gcfw", "user_id": "pamPk2N-OrlMjrY_cFJN5Q", "date": "2016-04-12 00:23:31", "stars": 3.0, "text": "I don't wish for my head to be bitten off for this one, which is how I'll start off my review. I had never eaten Chipotle before, and after countless weird looks and gasps on my previous statement, I knew that I had to give it a go eventually. I heard all these wonderful stories of how absolutely mind blowing it is and I needed it if my heart were to go on. \nBeing this has been the only location I've been to, I can say that this one was very clean. The place was empty (which I thought was weird for a Saturday afternoon) and the guy at the counter was more than happy to help me along the way being the n00b that I was. I had ordered a bowl, with a bunch of stuff on it. Brown rice, chicken, fajita mix, hot sauce, guac, etc.... The price seemed a little steep to me, but it looked pretty good. I sat on a stool at the window and chowed down. Don't get me wrong, it wasn't terrible. I really wasn't impressed though. Overpriced in my opinion for what is and considering how many other awesome Mexican places there are aside this one. It simply didn't live up to the hype for this lady.", "aspect_word": "place, guy, counter, bowl, rice, chicken, fajita mix, sauce, guac, price, window, Overpriced, Mexican, lady", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.4920, 0.5440, 0.5886, 0.7099, 0.2785, 0.3487, 0.3793, 0.3720, 0.3603, 0.7388, 0.3593, 0.6292, 0.2536, 0.5759", "emotion": "surprise, neutral, joy, neutral, neutral, neutral, neutral, neutral, fear, surprise, surprise, neutral, neutral" }, { "review_id": "pFFUBJSwUIX_som0nJx9hQ", "business_id": "V3EHKoSVTn_55y5siJFD0g", "user_id": "yLOHrp1kv9Ut4-rFVDAN8w", "date": "2014-03-13 04:13:18", "stars": 4.0, "text": "This location opens today. Although, I accidentally drove there last week to pick up some waffle fries and found that it was not open yet :( \n\nSo my review is a work in progress as I'm awaiting my fry purchase :) however I wanted people to know about free food for a year special. When passing by I noticed tents and people camping out waiting for the grand opening. Pretty cool.\n\nhttp://www.burlingtoncountytimes.com/news/local/tent-citizens-await-opening-of-chick-fil-a/article_3e7a7641-2aeb-56e5-9811-3671f1a7dcb6.html\n\nNo chicken for me but I love the fries and lemonade/tea :)", "aspect_word": "waffle fries, fry, food, chicken, fries, lemonade, tea", "sentiment": "neu, neu, pos, neg, pos, pos, neu, pos", "sentiment_score": "0.4430, 0.5409, 0.5335, 0.3877, 0.4719, 0.3668, 0.4126, 0.3121", "emotion": "neutral, joy, neutral, neutral, joy" }, { "review_id": "YU-AKeOu7xgZowPMKep7tA", "business_id": "ACcP-66gbXKf4mrbpqWllg", "user_id": "iRXnJMgDIHnFPKhUvE3ABA", "date": "2020-08-25 19:06:43", "stars": 1.0, "text": "This place is a rip off! After sitting in the drive through line for over thirty minutes my order was incorrect and the fries were cold. I tried to go and retrieve the items that I paid for that were missing from my bag but the manager slammed the window in my face demanding that I get back in line and wait another 30 minutes for a mistake that was made on their end. The workers here are rude, and honestly I feel like they come to collect their pay and go home, no REAL hospitable service is being provided here and I will NEVER spend money here again", "aspect_word": "fries, manager, workers, service", "sentiment": "neg, neg, neg, pos", "sentiment_score": "0.8956, 0.9033, 0.8805, 0.4919", "emotion": "anger, anger, anger" }, { "review_id": "XqS0swwGavf7752QuFQ_RQ", "business_id": "DGae0qGBtoE19egWaLYR4A", "user_id": "pIcg75KHw9RvT12KbW5LYQ", "date": "2013-06-21 15:35:05", "stars": 2.0, "text": "All I can say is that you are better off eating TV dinners at home! No exaggeration! Food was barely edible, steak was over-cooked and tiny, vegetables were obviously microwaved, and the beer wasn't exactly fresh either. The only reason I'm giving it two stars is that the wait service was excellent. Very accommodating waitress. Hostess was kind of rude however. Don't waste your money!", "aspect_word": "dinners, Food, steak, vegetables, beer, wait service, waitress, Hostess", "sentiment": "neu, neg, neg, neg, neg, pos, neg, neg, neg", "sentiment_score": "0.3625, 0.6568, 0.6780, 0.5611, 0.6196, 0.5365, 0.6814, 0.6830, 0.3554", "emotion": "disgust, neutral, neutral, anger, anger" }, { "review_id": "oYnq-qTt7fi74uz3Vprs6A", "business_id": "hKq0ulTKBNSAdTlnNbjR3A", "user_id": "owRJSf6XpxG0d9vBl04uAQ", "date": "2011-11-02 15:28:57", "stars": 1.0, "text": "Maybe a bad day or bad management but something was off at this location on Sunday.\n\n1. Cashier arguing with food preparer about why he was not helping her pack bags while she was running outside trying to find the car that was waiting for their drive-thru order.\n2. Drive-thru cashier started working the register: \"If you are ordering a sandwich/croissant, the current wait is about 20-25 min\"\n3. They ran out of cinnamon rolls or whatever it is called. It was only 9:45am. I've never taken more than 5-10 minutes for a to-go order at Burger King until now.\n\nThe kitchen kept making sandwiches and loading them without any customer facing employees packing them. They had no idea what order the food was in and guessing at the correct orders going into the correct bags.\n\nMy family and I took our order of 3 #1 breakfast combos. The hash browns were stone cold that I only ate half before throwing them out. Each of ours was customized - 1 had bacon, 1 no cheese, 1 sausage. The bacon one was correct. The other 2 were standards (w/cheese).", "aspect_word": "management, Cashier, food, cashier, sandwich, wait, cinnamon rolls, kitchen, sandwiches, employees, breakfast combos, hash browns, bacon, cheese, sausage", "sentiment": "neg, neg, neg, neg, neg, neu, neg, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.8193, 0.7594, 0.3444, 0.4236, 0.3351, 0.7641, 0.6757, 0.4147, 0.6623, 0.7084, 0.4328, 0.6388, 0.5060, 0.3151, 0.4540, 0.3503, 0.4524, 0.4434, 0.3517, 0.2489", "emotion": "neutral, anger, neutral, neutral, neutral, surprise, neutral, surprise, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "dQLq3D2YgdxR5CHjWlMFCQ", "business_id": "eiisxF0hNC3RHU3A7iva-g", "user_id": "I3Y_taN-mnxuaVfwM5SUpA", "date": "2017-10-31 16:34:48", "stars": 2.0, "text": "Giving it two stars for the food because it could definitely use improvement. The corn tacos completely fell apart when I picked them up maybe they need to buy a better brand. I also like that they have vegetarian options since I'm recently pescetarian. I do like the atmosphere cause the music was really good. Also good location at a gas station since people are stopping there anyways.", "aspect_word": "food, corn tacos, atmosphere, music, location", "sentiment": "pos, neg, pos, pos, pos", "sentiment_score": "0.8277, 0.7333, 0.8672, 0.8161, 0.7091", "emotion": "neutral, surprise, joy, joy, neutral, neutral" }, { "review_id": "FeAecBGuFL7g08OIiuOidw", "business_id": "MNVQpLs4dHKUR7jxet11Cg", "user_id": "cEdx0qVqVoggfSOBxAZycA", "date": "2018-11-18 02:15:39", "stars": 1.0, "text": "I was recently a manager and was let go, because I tried to explain to the owner of the Franchise that he couldn't cheat the employees out of their pay. I was standing up for them! He fired me! This man is dishonest, and used me to staff his store!\nI wouldn't support a so called business person who cheats their employees!\nI don't how they do things in the Indian culture, but in American this isn't right!", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.5145", "emotion": "sadness, anger" }, { "review_id": "Mil056eoduKef0NrVb0VKQ", "business_id": "r4grxU_cFpq_QE3OCXGAVQ", "user_id": "c7uJo0ABJN-aAq9yZ9-amA", "date": "2016-03-11 12:27:52", "stars": 1.0, "text": "Would give this place a ZERO if I could. We live close and have stopped for either breakfast or evening ice cream but every visit we leave saying never again. Food is awful, and getting worst, place is dirty and staff are rude to boot. Place is bad even for a MCDs...", "aspect_word": "breakfast, evening, ice cream, Food, place, staff, Place", "sentiment": "neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.8236, 0.5275, 0.4340, 0.7576, 0.5989, 0.8779, 0.5335", "emotion": "neutral, neutral, disgust, disgust, neutral, neutral, neutral" }, { "review_id": "2j9LkDfO-BIpgvhV0VIG1w", "business_id": "m-iIcpxTlpGNitcXU6xWAA", "user_id": "UDbA6n4pZ9i4_Fwsl_zsqw", "date": "2014-09-04 15:09:17", "stars": 1.0, "text": "Way overpriced. You are essentially paying the salaries of the execs who would not know a car from a train. Better to try your local Mom and Pop Shop. I was quoted $350 and left paying $850. My next-door neighbor was quoted $100 and left paying $300 (see Bruce R.'s review by way of further corroboration). Yes, these things happen. But with too much regularity, I suspect, at this firm. This is NOT an indictment of the mechanics, who did a good job, but of the pricing scale, which they do not set.", "aspect_word": "salaries, execs, mechanics, pricing", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5876, 0.6198, 0.5134, 0.6386", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "bWdCkc4Q8EH6X9zG6vMq6Q", "business_id": "jx08bYW9trXnfdw9hAEoRw", "user_id": "cUB2WhICFuSe7DwXAIoo0g", "date": "2016-11-29 15:36:48", "stars": 4.0, "text": "You go to IHOP for cheap food. Not the atmosphere or a five star experience. The food ranges between things you'd give your kids to practically anything you can make at home. Groupon had a deal so we took advantage of it for breakfast. The host was on the phone with a customer for about three minutes, no I'll be with you or anything. Oh and he had a black eye. I guess last night at the club didn't go too well. He barely spoke to us and walked us to our table that needed cleaning. Saw two radiator heaters in the middle of the floor. Ummmmm okay. Waitress was friendly enough and our food was actually tasty. I don't know why servers always give the side eye when people use a discount or a Groupon as if we won't tip correctly. Whatever mannnn. Just pass t he pancakes okay? Lol.", "aspect_word": "food, atmosphere, breakfast, host, table, Waitress, servers, pancakes", "sentiment": "pos, neg, pos, neu, neg, neu, pos, pos, neg, neu", "sentiment_score": "0.7621, 0.4119, 0.3945, 0.7947, 0.7102, 0.5553, 0.6699, 0.7854, 0.7453, 0.3541", "emotion": "neutral, joy, neutral, neutral, neutral, surprise, sadness, disgust, neutral, neutral, surprise, surprise, neutral, neutral" }, { "review_id": "eXaI-QdKdCQwc1QKhLA0Rg", "business_id": "QzOagE4RbvOIjnajVS-spA", "user_id": "kIDlywok_2Mjg38im_CMTA", "date": "2020-08-18 01:04:54", "stars": 3.0, "text": "Sunday night my guy and I wanted to try the Panda at Tucson Mall.\nIt was late but we got there with just a bit over an hour before closing time.\nLucky for us because it was that ladt hour, my guy got generous portions on his selections. You bet he was in heaven!\nI love the veggies , won tons and spring rolls. \nFive minutes after we sat down to eat, Panda and the stand next to them made platters to go for $5.00 . \nFood was good, served quickly and reasonably priced. If your looking for a deal come before closing.", "aspect_word": "portions, veggies, rolls, platters, Food, served, priced", "sentiment": "pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.8130, 0.6703, 0.3214, 0.2928, 0.8675, 0.6739, 0.4904", "emotion": "joy, neutral, joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "-gWoM_GB_E6KUDi2Oedk4g", "business_id": "PmjlsjrbYuYEPJgdSQ55TA", "user_id": "jzamul6RO5Q2pkq5qSQf6g", "date": "2017-11-15 01:05:10", "stars": 2.0, "text": "I was excited that they delivered to my house from the app that I was using and I didn't have an issue paying additional for the delivery. as always the food is good and I am a fan of the pizza. What I didn't understand is that I ordered from here twice and paid the additional delivery fee. the second time they delivered, I was told that, we don't deliver here and we won't be delivering here anymore. this will be the last time. Ok, so then why is your location registered with an app where for an additional fee, you will deliver here. That is very contradicting and is why they got the rating they did.", "aspect_word": "delivery, food, pizza", "sentiment": "neu, pos, pos, neu", "sentiment_score": "0.3697, 0.8616, 0.6192, 0.3466", "emotion": "joy, joy, surprise, neutral, neutral, neutral, anger, neutral" }, { "review_id": "kGiVQX6iARoIL2AUUp363Q", "business_id": "qP_lrC3RjfOuzeJGpHz8Wg", "user_id": "chuM6TBkFHtTwJ6z96Hj1A", "date": "2012-05-03 03:37:36", "stars": 2.0, "text": "$43 for 3 lunches of burgers, fries, & soft drinks is too steep in today's economy. I didn't know this place had a bar. They advertise themselves as a family restaurant. To me walking my grandkids by a huge bar doesn't really add up to a family restaurant. \n\nAlso my husband orders the piggy delight aka bacon cheese burger, without cheese. They put cheese on it and ONE, I'll say it again, ONE scrawny piece of bacon. When you get more bacon on a bacon cheese burger at Burger King, than you do at the GOURMET burger joint something is obviously wrong. \n\nSkip Red Robin and take your money to Steak N Shake!", "aspect_word": "lunches, burgers, fries, drinks, bar, delight, bacon cheese burger, cheese, bacon", "sentiment": "neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7355, 0.7952, 0.7452, 0.3030, 0.6431, 0.3663, 0.3486, 0.4760, 0.3645, 0.2823, 0.5202, 0.5438", "emotion": "surprise, neutral, surprise, joy, neutral, neutral" }, { "review_id": "GZIQF7sSatrW2cHhB9jBUQ", "business_id": "IVzCqHRuvCIeB5Ma2fOaRA", "user_id": "x--8qI7HQicEDnbRdDagXA", "date": "2018-06-13 21:34:22", "stars": 1.0, "text": "Don't support or go to this Dunkin donuts!!! They are rude to their customers and treat you like shit!!! I was just in the drive thru and made a mistake of ordering 2 sugar donuts. I admitted and apologized I ordered the wrong donuts and if they could please swap them out for glazed? She said \"go back around.\" I said what?! Why would I drive around and wait again? She said theres 2 cars behind me. SO WHAT. I said I'm not doing that. She closed the window on me and came back with the bag and said \"next time don't make a mistake when you order.\" \n\nAre you fn kidding me right now?!?!?! (Mind you, this is the second time they treated me this way. Other time was years ago and an old man yelled at me.) I said you don't talk to your customers that way, this is why i try not to come here - you guys are a bunch of a$$holes to say the least. She just kept waving her hand saying yeah yeah.\n\nI came home, tried to get the name of the employee and the store manager. \"I don't know her name and you call back tomorrow morning, it's Mr. Patel.\"\n\nReally. Mr. Patel? Come on.\n\nWait till I get a hold of the real name and corporate. Even though you are a franchise, you are still part of a brand. Deuces up to being a bunch of unprofessional a-holes but more importantly unkind human beings. Terrible way to run a business. Someone will definitely handle you right. You should not be in business if that's how you deal with customers.", "aspect_word": "donuts, man, employee, manager, beings, customers", "sentiment": "neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.3106, 0.3169, 0.5899, 0.6553, 0.4716, 0.2925, 0.3118", "emotion": "anger, neutral, surprise, surprise, neutral, neutral, surprise, neutral, neutral, neutral, surprise, neutral, neutral, neutral, anger, fear, neutral, neutral" }, { "review_id": "lNBPi_IvEkbOTBJQdriIRw", "business_id": "N2dOYDp9aKOBxyO2esgrgw", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2018-03-24 04:14:34", "stars": 3.0, "text": "This Whole Food is located in the busy plaza. This plaza includes Target, Home Depot, Total Wine. The vehicular traffic is terrible. Very difficult plaza to visit. But I do like one thing, they have cover parking. \n\nI was here to buy some ready to go food by pound and their premade food. I alway like whole food food by pound. But my visit was kind of disappointed because most of the trays are empty or low in quantities. The remaining food in the tray is not attractive. I do got some grilled veggies with squash, asparagus, book Chou and carrot. Those are good and bring to their spice table. You can add the bacon bite, sesame seed, oil, and many other type of spice. It add flavor. \n\nI also got the sweet Thai chili beef, blacken salmon, and satay chicken. Those are their specialties items. Food are good on that combination.", "aspect_word": "Wine, food, food food, quantities, tray, grilled veggies, squash, asparagus, table, bacon, chili beef, blacken salmon, satay chicken, Food", "sentiment": "neu, neu, neu, neu, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4153, 0.5496, 0.3761, 0.3073, 0.3341, 0.3261, 0.5267, 0.4680, 0.4054, 0.5558, 0.3211, 0.4817, 0.3833, 0.4024, 0.3452, 0.3401", "emotion": "neutral, neutral, fear, joy, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "oqwNJMFCOn2fpVfkFpQ48w", "business_id": "HDQGViGXTflhNta6Da1eZw", "user_id": "Y-HpR79F_ZqRtGMjZnhwVg", "date": "2013-09-29 20:46:57", "stars": 2.0, "text": "As a loyal Subway customer, I have to say that this location is not up-to-par. While the service is fast, the selection is lacking. This location does not carry soup, and it is often out of other important things--like apple slices and parfait. Due to their failure to carry certain healthier options, I had to choose between chips or no side at all. I eat at Subway because it is a healthy way to get a quick meal. Obviously, the franchise owners of this location are not as health conscious as I am. I was glad to see that they did carry the avocado topping, but the last time I ordered it, they had not even removed it from the atrocious plastic bag in which it comes. Instead, they cut a hole in it and squirted it onto my salad. Disgusting. I've also noticed that the staff seems to have difficulty with the English language, and they love to apply toppings sparingly. Unacceptable.", "aspect_word": "service, selection, soup, slices, chips, meal, avocado topping, plastic, bag, salad, staff, English, language, toppings", "sentiment": "neg, neg, neu, neg, neu, neu, neu, neg, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.6175, 0.6631, 0.3597, 0.2823, 0.4184, 0.5566, 0.3942, 0.5540, 0.3606, 0.6221, 0.8576, 0.5502, 0.3119, 0.3275", "emotion": "neutral, neutral, neutral, neutral, neutral, disgust, neutral, disgust, neutral" }, { "review_id": "3G1Xmobu1mpOPhyMSkF2SQ", "business_id": "04Nly9ZFJi7Rs_4Hpe8dvw", "user_id": "KybpwUA54REo2QwH7H3I5Q", "date": "2019-03-14 17:06:28", "stars": 1.0, "text": "The store manager at this location is awful. He swears at customers. He threatened that if we didn't close the box there that our mail would go missing. The staff turnover at the store is so fast, it is rare I see the same people in there twice. But when it is obvious a store employee has done something wrong the manager absolutely will not take responsibility. We have signed delivery receipts and they deny any wrong doing when the mail doesn't make it into our box. Checks go missing that are certified. They left a piece of our mail on the copy machine. It is a truly horrible location. And now the store manager is trying to make out like it is one piece of mail when it has been at least two large denomination checks/money orders this month alone. Just more excuses when we have evidence of at least two registered letters this month that made it to their location but never made it to our box. And since these types of customer service complaints have been going on since at least 2015 by others on various review sites it is definitely NOT a one off accident. We have reported the location to UPS store corporate office, the USPS mail inspector, and the BBB providing our evidence. As well as reporting his threat that if we didn't close our box that who knows what would happen to our mail. His threat was very clear and witnessed by others.", "aspect_word": "manager, staff, employee, customer, service, inspector", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6203, 0.8176, 0.4114, 0.8237, 0.6116, 0.4168, 0.4890, 0.1802", "emotion": "disgust, sadness, fear, surprise, fear, surprise, neutral, neutral, neutral, fear, fear, neutral" }, { "review_id": "c1OV9ElZ3ncXP_lV_t-k1w", "business_id": "qB1cQqaHVsUkbvoLuigSQA", "user_id": "co7qAilul5Vd2Z8rXWRFRA", "date": "2016-06-17 01:24:01", "stars": 2.0, "text": "This Pizza Hut is average, was not very busy and our waiter was great. The wings, buffalo medium, were really good and we got plenty of ranch to go with them. They were a perfect size too. The downfall is the PIZZA. Pizza Hut, at one time, had superb crust and it was something my friends and I would crave. However, the crust is now just wrong. It is NEVER done enough, even when you ask for it extra done. It is doughy and has no substance, no crunch (pan). We got hand-tossed thinking it would be more done than pan, nope. This is not specific to this location, but seems an ongoing problem everywhere I have been lately, for a long time really. Sadly, I'm done with Pizza from Pizza Hut for now.", "aspect_word": "waiter, wings, buffalo medium, ranch, crust, doughy, pan", "sentiment": "pos, pos, pos, pos, pos, neg, neg, neg", "sentiment_score": "0.8809, 0.8006, 0.6192, 0.4548, 0.7725, 0.7362, 0.5203, 0.3783", "emotion": "neutral, neutral, neutral, sadness, neutral, disgust, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "7XjCuRp8CEXlQSzU7Ks4yQ", "business_id": "dyxT4xKGpf-0bsXZTF0Dpg", "user_id": "dzICc54qf2HSRn_w7LlTgQ", "date": "2012-12-29 17:49:07", "stars": 2.0, "text": "The only reason I keep ending up here is the because of how close it is to my house and because I haven't ever received better service at a different Walgreen's.\n\nSome recent experiences include:\n- a ONE HOUR visit to get passport photos taken. I was the only one in store, but the girl kept cropping the photo wrong and kept having to retake it which turned into quite the ordeal. At least I got to keep the pretty funny collection of botched photos\n- two simple prescriptions were on auto fill and on two separate occasions the automated system called to tell me they were ready. After getting to the pharmacy and waiting on line both times, neither was ready. The second occasion they \"lost\" my insurance information and instead of calling me up they let me sit there for about 45 minutes until I finally asked if it was ready yet, and that's when they told me, so I had to wait all over.\n- I bought super glue and when I got home and opened the box, there was no glue in it...hopefully just a fluke but rather strange!\n\nBottom line, be sure to double and triple check everything if you have to go!", "aspect_word": "service, girl, box, line", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.4722, 0.5813, 0.3467, 0.3197", "emotion": "neutral, joy, joy, neutral, surprise, neutral, neutral, surprise" }, { "review_id": "RQSCadeyClg_NT0qCnLYYw", "business_id": "5cpb23lEQ5brolyKRVBhgA", "user_id": "zQT7oLYJcT94GSHcEC_ELQ", "date": "2009-09-17 21:48:34", "stars": 3.0, "text": "So being a college student isn't so great when it comes to having the time and money to go eat somewhere great. Especially through this bad economy where a dollar is so hard to spend and so hard to get, I needed something cheap and decent. After spending my morning studying, my brother and I decided to go for McDonald's. We ordered two 10 piece chicken nuggets and a Big Mac Meal. This is very unhealthy, and i recommend you all not to do this on the regular. I had my 10 piece nuggets and it was great! Crispy on the outside, soft and juicy in the inside. The service was great. I gave them the money, they gave me the correct change back which was quite impressive. Took less than 2 minutes to get my food and cup. They could work on cleaning the tables a bit more. I found a leftover french fry laying on my table which I flicked off the table. \n\n\nbut seriously, I'm not a big fan of fast food and probably won't be back til next never.", "aspect_word": "economy, nuggets, Meal, service, food, tables, french, fry, table", "sentiment": "neg, neu, neu, neu, pos, neu, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.4916, 0.4532, 0.3318, 0.2658, 0.8232, 0.7245, 0.5320, 0.3739, 0.2716, 0.5223, 0.4623, 0.3182", "emotion": "neutral, joy, neutral, disgust, joy, surprise, neutral, neutral, disgust, surprise, neutral" }, { "review_id": "3zE85onyJO52EE3eAa_rBQ", "business_id": "pmIVrqAy4gxBUqomsCL6Ig", "user_id": "tLEVnPUkFo9aiSkWX4jqaw", "date": "2009-11-13 16:23:37", "stars": 5.0, "text": "Friendly employees, who now after making my sandwich a gazillion times, greet me with a very warm welcome and know exactly what I want.\n\nMy usual is a foot long chicken breast sandwich on honey oat bread. I have the bread scooped out and the chicken breast toasted. They used to keep the chicken in a warmer, but that recently changed and they now keep it with the cold meats. I also get lettuce, tomato, spinach and cucumbers with salt & pepper and ranch dressing. It always hits the spot!\n\nJust recently I switched it up and ordered the chicken on honey oat but with spinach, tomatoes, hot peppers, pickles, salt & pepper with chipotle sauce.\n\nThey also have soups. My personal favorite is the brown rice with chicken.\n\nDon't forget a point card. For every $1 you spend, you get a point and it adds up pretty quickly. I get a free foot long sandwich at least once a month, just by hitting $75 points.", "aspect_word": "employees, sandwich, chicken, breast sandwich, oat bread, bread, chicken breast, meats, lettuce, spinach, cucumbers with, & pepper, dressing, oat, peppers, pickles, chipotle sauce, soups, brown rice, with chicken", "sentiment": "pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.8697, 0.8283, 0.2620, 0.5556, 0.4877, 0.3881, 0.4800, 0.3391, 0.3329, 0.4190, 0.3028, 0.4321, 0.3801, 0.6172, 0.5052, 0.4358, 0.3449, 0.3955, 0.4178, 0.4801, 0.3994, 0.3910, 0.3618, 0.3079", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "MoyMxrpRbY09ue8IXQWNlg", "business_id": "EN9FvM9ATwgjzO6PubLjKw", "user_id": "EKySBq4hnzvcvEbaeSx-ew", "date": "2017-08-02 01:08:08", "stars": 5.0, "text": "Ok I usually am not a fan of these quick cheap hair cut place. I don't like them because you may never know who you'll get. is the person you like still there? And sometimes a very long wait. I am horrible at making an appointment for my haircut. I am also cheap and want to go as long as I can till my next haircut. As I get older I am changing. \nI saw a promotional sign for $12.95 haircuts. I should have had a haircut 2 weeks ago but had to cancel. I was desperate and I was starting to see more gray hair than usual. I looked in and saw that nobody was waiting and they had just 1 customer. Knowing that this is back to school haircut time I decided to go in and get my grays removed\n\nI only waited a couple of minutes before I was seating. I told her how I wanted my haircut and she started snipping away. It wasn't that much longer than I realized she was done. I was like wow, it was exactly what I asked for in record time. This lady is the Jimmy John's of hair cutting. I was very impressed. thanks!!!", "aspect_word": "hair, wait, haircut, haircuts, seating", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4099, 0.8025, 0.5166, 0.4632, 0.3579, 0.4645, 0.4472, 0.3482", "emotion": "neutral, disgust, fear, joy, neutral, neutral, sadness, sadness, surprise, neutral, surprise, surprise, surprise" }, { "review_id": "_HdKRBUb0uhT2Ci-8xur1A", "business_id": "RWnrlVDBTWRUaNXwwcoCLQ", "user_id": "BtyscMVWmCBUq1-TZD-8Cw", "date": "2018-08-17 11:19:18", "stars": 1.0, "text": "The people who work here are nice they just aren't trained properly. You can't have someone new working the drive through at 7 am on a Monday. At least two times a week i'm stuck at the drive through speaker and waiting 7-10 minutes for someone to even address me. Meanwhile inconsiderate people go around me to the window and have their order taken and are served before me. It's terrible customer service and I don't believe it's intentional, they just do not know what they are doing.", "aspect_word": "customer, service", "sentiment": "neg, neg", "sentiment_score": "0.7503, 0.5726", "emotion": "neutral, neutral, anger, fear, neutral" }, { "review_id": "xDtpMj-Q3ZPf7gzDklUC4Q", "business_id": "qrp10x0E1EyA5qHi_l26aw", "user_id": "FRO4abWuEEpdj-opeLyW6Q", "date": "2015-08-13 02:46:53", "stars": 1.0, "text": "This location would not provide an email confirmation so we had no recourse when we showed up to pick up our minivan and it was not at all what we had been promised. I'd hate to think this is how this location ups their margin. Word to the wise: make sure you get the details of your reservation IN WRITING. Customer service was sorely lacking as well. We were treated like we were a bother. This is the only Hertz location I have ever been disappointed in.", "aspect_word": "location, reservation, Customer, service", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.4804, 0.8216, 0.8010, 0.6410", "emotion": "neutral, neutral, sadness, anger, neutral" }, { "review_id": "0zM2R5zgLj-NiBazSW017w", "business_id": "hEoHY9Eqc7X5m-iI2CG2SA", "user_id": "VxQdmAO6lghp7_ZG0hpojA", "date": "2013-02-20 13:38:16", "stars": 2.0, "text": "This is a mediocre BWW--and it is the BEST BWW in the area which tells you how bad the rest of them suck. The wings are not good here and the sauce selection doesn't come in different heats, i.e. you can get mango sauce but not mild mango sauce which means if you don't like it hot then you have to pick another sauce. They will mix them up for you and some of their sauces are very good and some are very bad. The preparation is wildly inconsistent as I order well-done wings--which show up however the cook feels like making them so they can be rare or cooked to jerky. I personally believe that inconsistent preparation is the worst trait a restaurant can have. McDonald's built their entire franchises and company on the premise that consistency in taste was the most desirable thing they could have and the Big Mac I ate in Tokyo, Hong Kong, Seoul, Bangkok, Frankfurt and other exotic places I needed a taste of home were EXACTLY THE SAME as the ones anywhere in the USA. Franchises need consistency and the only consistency BWW has is that it is consistently mediocre.", "aspect_word": "wings, sauce selection, sauce, sauces, preparation, cook, consistency", "sentiment": "neg, neg, neg, neg, neu, pos, neg, neg, neg, neg, neg", "sentiment_score": "0.5072, 0.5784, 0.3077, 0.3169, 0.3941, 0.3030, 0.7176, 0.3589, 0.6638, 0.6767, 0.4868", "emotion": "disgust, sadness, neutral, neutral, neutral, disgust, surprise, sadness, neutral" }, { "review_id": "YZGw-VErhunvRqmpuqvkcw", "business_id": "8-YTq1Ulq2fvhB3mcFysHw", "user_id": "8iUnOwV5iiMQRA7d09Rb2A", "date": "2019-09-09 22:13:17", "stars": 4.0, "text": "I am not one to review chains just because I found that they tend to be pretty standard across the board. But for me, this has not been the case with Panera; and I must say that this Panera really does stand out when it comes to their customer service.\n\nI typically order a salad when I go to Panera. Although Panera is a lot priceier than the typical fast food spot you really get what you pay for with their salads; they are pretty big and you always get a free side. I also dropped in every once in a while when I'm having a carb craving and pick up one of their bagels, no cheese cream needed butter and honey does it for me on their good quality carb bombs. One of the things I love about Panera is that they always send out great coupons (if you're a pretty regular customer). And at this location regardless of whether you're using a coupon, just ordering a bagel or customizing everything in your order, they provide consistently pleasant customer service. I've been to other panera's where that is not the case and I've not wanted to return. \n\nI'm really glad that this Panera is in my neighborhood and I would recommend anyone to choose this location.", "aspect_word": "customer, service, salad, priceier, food, salads, bagels, bagel", "sentiment": "pos, pos, neu, neg, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.3998, 0.2922, 0.6954, 0.3420, 0.2687, 0.4434, 0.4368, 0.4715, 0.3816, 0.2912", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "_v0M8atIgZ022b9jMd32Zw", "business_id": "La_MSvvYGXg8iEhYJ8t27w", "user_id": "Nq2dS8Hknm3brt2YmqGmcA", "date": "2019-01-19 16:49:07", "stars": 5.0, "text": "This review is an accumulation of all the Chick-Fil-A restaurants I have visited. \nI am a stickler on customer service because we are paying for the merchandise and the service that is being provided...otherwise, we are better off getting stuff out of a vending machine...am I right??\n\nThey have created the best customer service interaction model in the fast food business, there is no contest!! So, what can you expect when going to any CFA...the place is always clean, friendly staff, excellent customer service, the food is always spot on; fresh and delicious. Their waffle fries are neck-to-neck with MickeyDee's fries is my opinion. When dining in, the staff would routinely stop by your table to ask how was their service, if you need anything (i.e., refill, napkins, etc.), take your tray and clear your trash...what other fast food chain does that?\n\nSo, I visited CFA yesterday--like so many on Friday evening--as I pulling up to a parking spot I saw a CFA worker running (full sprint) thru the lot, to catch up to a car after driving away from the drive-thru window. I'm sure I won't see that at the other fast food spots!! \n\nThis is evidence that fast food restaurant workers that don't get $15/hour can still provide quality product and service to their customers. Based on my observation from visiting every CFA, management and/or owners must care for their staff well for them to continue to have that constant high-level performance of customer service.", "aspect_word": "merchandise, service, vending, customer, staff, customer service, food, waffle, waffle fries, tray, product, management", "sentiment": "neu, neg, neu, pos, pos, pos, pos, pos, pos, pos, neg, neg, neu, neu, neu, neu, pos, pos, neg, pos, pos", "sentiment_score": "0.4660, 0.3189, 0.5335, 0.5600, 0.2837, 0.7901, 0.5207, 0.7875, 0.6080, 0.3466, 0.5916, 0.3556, 0.5596, 0.3263, 0.4536, 0.3632, 0.3945, 0.3924, 0.3089, 0.3471, 0.3331", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "NWYYtFmPOBl7lVvJe1_sew", "business_id": "J8j18KB--ZH4MjTQryPEpA", "user_id": "vffKQc_WQMYFGY4JS5VAOw", "date": "2021-01-07 18:42:58", "stars": 3.0, "text": "I consider Burger King to be a below-average fast food provider, and this location has a (typical for BK) slow drive-thru.\n\nThat being said, I was curious to try their Impossible Whopper. Why? Well, I find that Impossible \"meat\" is fairly tasteless, and I figured that it was the perfect choice for a meatless fast food burger. And I was right! When you eat a Whopper, there's the taste of whatever chemicals/seasonings they put on the meat to give it that \"flame broiled\" taste plus all the veggies. The Impossible Whopper tasted amazingly similar to a normal Whopper, but I could pat myself on the head for having a meat-less meal afterwards. (If anything, this just shows that the Whopper isn't that great of a burger, since it proves that you don't taste beef just everything but the beef.) \n\nSo if you need a fast food meal and want to skip eating meat, the Impossible Whopper is not a bad choice. Of course, if you want a really good vegan meal, try the Mediterranean Chickpea, only a couple miles away.", "aspect_word": "meat, burger, seasonings, veggies, meal, beef, food, Mediterranean, Chickpea", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neg, neg, neu, neu, pos, neu, pos", "sentiment_score": "0.5597, 0.2739, 0.2740, 0.3724, 0.3436, 0.4570, 0.4797, 0.4080, 0.4118, 0.3963, 0.3249, 0.2284, 0.4089, 0.3430", "emotion": "neutral, surprise, disgust, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "TPm5Y34xlwdqkzjoUEx7-A", "business_id": "9D7UAZUqB4tku84SqNIJDw", "user_id": "RIdBb9v8AATeO6N3B3ZUAg", "date": "2011-07-22 02:32:53", "stars": 4.0, "text": "You know that feeling you get in the pit of your stomach when it comes time to do vehicle maintenance? It's fear mixed with anxiety mixed with helplessness......... you take your car in for an oil change and the bill winds up being $900.......I've walked in those shoes. It sucks. \n\nWell save yourself the ulcer and head on over to Firestone. I went in for new tires and was prepared for the worst. Imagine my surprise when an extremely friendly and helpful woman (something about the estrogen made me feel a little more at ease I think) answered the phone and walked me through my options. Later that day I left the store with a promptly installed set of tires and a credit card that didn't have a hole burned through it. \n\nMore recently I went in to have those tires serviced (nothing was wrong just wanted them checked out before a road trip) and an oil change. While the man I dealt with was not well-versed in customer service....and spoke so fast I barely got a word in....I left with a cheap oil change and tires serviced for free ( I had purchased a lifetime alignment for around $100 the first time). \n\nOverall, in an industry that needs a customer service face-lift this Firestone only needs a little Botox........ get your car fixed and leave the Pepto at home.", "aspect_word": "bill, woman, man, customer, service", "sentiment": "neg, pos, neg, neg, neg, neg", "sentiment_score": "0.5136, 0.4336, 0.7188, 0.4412, 0.3222, 0.2823", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ITl6Wgxw_o_XFtT3YDspMg", "business_id": "ZHTJpXuRTJlGBSkcHDMQvw", "user_id": "3WnDCGTFMwsIFaF5_KKWQQ", "date": "2012-07-12 23:57:37", "stars": 1.0, "text": "Went in, asked, and paid for a transmission flush. I asked if they had a machine for the fluid exchange to do it, they said yes, but I got a drain and refill instead. No machine was hooked up to my car, and they only used about 4 quart of Pennzoil Mercon/Dex III mix. I did not like the fluid they used for my car. \n\n\nHow did I know? Well, I was in the garage while the mechanic was changing the fluids. I didn't say anything because I didn't know at the time I was there and didn't realize it until later when someone showed me the proper procedures for ATF fluid exchange. I don't think it's the mechanic's fault, it was the shop manager who does the orders and charges. I got ripped...", "aspect_word": "mechanic, shop, manager", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4980, 0.5045, 0.4392, 0.4897", "emotion": "neutral, neutral, surprise, surprise, surprise, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "YY2mXolGvSgH-v0c68Na9g", "business_id": "bKIl8WELw2a09bdeJHU3UQ", "user_id": "3HmloQl9Hc7CMkGNfbZ37g", "date": "2015-01-18 01:25:27", "stars": 2.0, "text": "Want to give this place a good review because of the friendly staff but in reality its not that good. My drinks never taste as good and the line always moves slow. I'll trek a block farther to the one on the Circle to get my Bucks fix while downtown.", "aspect_word": "staff, drinks, line", "sentiment": "pos, neg, neg", "sentiment_score": "0.8874, 0.6210, 0.7514", "emotion": "sadness, sadness, neutral, neutral" }, { "review_id": "1tttNU_cId35RBJ6GEiCBw", "business_id": "WUUWAzgfbF7r2awdKeNKBQ", "user_id": "eWboTRIc1b50jcfBBINi5w", "date": "2020-07-18 14:31:05", "stars": 1.0, "text": "They have printed signs that tell you NOT TO ASK IF YOUR COFFEE IS READY -\nTHEY WILL TELL YOU WHEN ITS READY (with THEY WILL underlined. That's not only passive aggressive, but is less than a friendly message.\nSo I ordered a large iced latte, watched them make it, then they put it in a 4 cup carrier, I said nothing as they didn't call my order number yet. After 4 minutes another worker puts another cup in the same carrier, and a 3rd worker tells them that mine was an order of only one drink.\nNobody said anything like \"sorry that it took us 5 minutes to realize that we're a collective bunch of incompetents that couldn't figure out that the only person in the store may have ordered the only drink that wasn't an online order\" - I WONT BE BACK", "aspect_word": "latte, worker, drink", "sentiment": "neu, neg, neg, neu, neu", "sentiment_score": "0.3369, 0.6373, 0.6321, 0.7824, 0.7138", "emotion": "neutral, neutral, neutral, neutral, sadness" }, { "review_id": "3apwJI7-DRgZeG2HY0-EkQ", "business_id": "9T0KlT0HW75LM-sTEPBPbg", "user_id": "x9K_z3OoTwLqdNfowGpVzQ", "date": "2019-12-18 23:23:10", "stars": 2.0, "text": "This McDonald's will do in a pinch, but it's not going to pretty - even for McD's standards. I'm not expecting a 5-star restaurant experience here, but every visit to this store has just been sub-par in some way. Slow service, closed inexplicably (at 9pm on a Saturday for a McDonald's that's a stone's throw from an extremely busy interstate? Can't imagine they don't get enough business....) or just general unpleasantness are what you can expect here. If you want right off the interstate, head north to Southport or south to Franklin. If you're that close to Greenwood, County Line may be your best bet. If you really need it right here and you're lucky enough they're open, by all means go for it. Just don't expect a whole lot here.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8384", "emotion": "neutral, surprise, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "mDAVPHozclKPqIW20mOytA", "business_id": "6yw6rcys6FuMnbatD0lEcA", "user_id": "UxDvYmdP4y6RVDcEbpwYdQ", "date": "2018-07-10 16:34:11", "stars": 5.0, "text": "This Starbucks was the closest one to the hospital were my mom spent her last days. (sorry to be a downer but this review is a positive one!). I stopped there almost every day to get a mental break and a strong cup of coffee. It's a beautiful shop, excellent staff, and they all (little do they know) made the two difficult weeks a little easier. Thank you!", "aspect_word": "cup, coffee, shop, staff", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5425, 0.5104, 0.6479, 0.8807", "emotion": "neutral, sadness, neutral, joy, joy" }, { "review_id": "RKO34Jgc4PjmY3pgcpM2sg", "business_id": "ct5KiLbRDt2xZw615GQ7sQ", "user_id": "b63eLCGDCpVPtswPtyq8bA", "date": "2016-09-23 03:05:39", "stars": 1.0, "text": "Worst place ever stay away from Martha . Do not go here ! Do not get haircut with Martha ever. She will mess your hair up and Rob you blindly . Worst experience with Martha she cut my hair so bad and short and cut un even and did not color it right now I have to go other salon to fix her mess she does not listen to customer saying they do not want it short, she forgot about me I got their at 530 and did not get out till 8 she does not care about her customers and this supercut going down hill with this lady . She made me look bad on purpose now I have to walk around with bad haircut and bad color dye. I'm kicking myself for paying 70 bucks horrible service worst ever don't go there you will get the worse haircut of your life plus they cut your hair with other people get cut same time they forget about you terrible service stay away from Martha", "aspect_word": "color, service", "sentiment": "neg, neg, neg", "sentiment_score": "0.4899, 0.7887, 0.7800", "emotion": "disgust, anger, disgust, fear" }, { "review_id": "1cfRqz9qaAAPlapTKCypQw", "business_id": "HI90gPApLuPdEhoyNuEhow", "user_id": "LVcbO8YWYz9WjHLBXN6jpQ", "date": "2006-03-17 20:39:14", "stars": 1.0, "text": "I had the worst experience at this chilis. We arrive and are seated in the back with some friends. We waited for about 10 minutes and no one ever came to our table. A waitress walks by and we tell her we are ready to order and she says she will find our waitress. We wait another ten minutes and no one comes. So finally, we are so hungry that we decide to leave. Well, i wasnt pleased with the service..or the lack of service. So i called the Chilis and asked to speak with the manager. The mgr comes to the phone and i explain what happens. He doesnt offer an apology at all. Just states they were busy and that can happen sometimes. So i explained to him it wouldnt happen to me b/c i wouldnt step foot back into his restaurant and i would make sure and let my friends know as well. Word of mouth can really hurt business. I had always been a chilis fan but no longer. Very disappointed.", "aspect_word": "table, waitress, service, manager, mgr, mouth", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6697, 0.8048, 0.7602, 0.7757, 0.7831, 0.8548, 0.4643, 0.3725", "emotion": "disgust, neutral, neutral, neutral, joy, neutral, sadness, neutral, neutral, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "3OCI-bJeSPRH2waskGdARA", "business_id": "aQC_87xrNXm-K29ExZH4qA", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2017-05-05 16:47:01", "stars": 4.0, "text": "A brand-new, super-clean, SORELY needed, Starbucks with a busy drive through in \"Brookheaven\". Brookhaven had nothing like this shopping center - until now. A new Giant, a wine/spirits (State) store, Smashburger, Hand & Stone - and finally - a real Starbucks.\n\nMy advice? Skip the drive through - especially if there are more than 4-5 cars ahead of you and just go in and get your stuff.\n\nHallelujah,", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, neutral, joy" }, { "review_id": "lKfQ-mPAu1E8gXnx-vUL2g", "business_id": "sGnSlJffPkhXb6C61y2ywQ", "user_id": "rpANYwP30Q1LaBdWb6T42g", "date": "2011-11-18 17:42:35", "stars": 5.0, "text": "Great friendly staff. They work hard to make their customers happy. The floors and restrooms are always spotless!!! If you are a regular, like me, Andy or Rashmi will memorize your order and get it going as soon as you walk in the door. They also somehow seem to remember everybody's name. As far as \"fast food\" goes, this place got it right!!!", "aspect_word": "staff, floors, restrooms, fast, food", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.9054, 0.6816, 0.7340, 0.3302, 0.3865", "emotion": "joy, joy, surprise, surprise, surprise" }, { "review_id": "dl1CMO1gcJPsAhOqjg7UsA", "business_id": "VmU3pmj7yoLpuU5DK8Tbtg", "user_id": "pY40eX-DBeNw105xeBRJ4Q", "date": "2020-04-02 16:04:13", "stars": 5.0, "text": "My family came here for take out. We were so pleased with how friendly and kind the staff were. We went through drive thru and submitted out order and paid a cashier that was outside away from the food to keep things more sanitary and received our order at the window. It was a smooth, pleasant experience.", "aspect_word": "staff, cashier, food", "sentiment": "pos, neu, neu", "sentiment_score": "0.8803, 0.3474, 0.5851", "emotion": "joy, joy, joy, neutral" }, { "review_id": "Fj0AJpsMW0e9y5i9g6QfAw", "business_id": "z_bTPCOeRv7IDHSNF0bxzg", "user_id": "SFIFCanAYs8sOXfSHzaHxg", "date": "2016-08-12 14:00:11", "stars": 3.0, "text": "I havent had DD in awhile wanting something different for breakfast order a bacon,egg, and cheese croissant with a sweet tea lemonade. My cashier was pleasant and polite she greeted me with a smile and proceed to take my order. My drink was made to my liking but my sandwich was a different story bacon was under cooked, cheese not melted, and my croissant was burnt. The only reason why i gave 3 stars is b/c of the GREAT SERVICE!!! from my cashier Thre!!", "aspect_word": "breakfast, bacon, egg, tea lemonade, cashier, drink, sandwich, cheese, croissant, SERVICE", "sentiment": "neu, neu, neu, pos, pos, neu, neu, neg, neg, pos, pos, pos", "sentiment_score": "0.7811, 0.6490, 0.4974, 0.3982, 0.5360, 0.6212, 0.4681, 0.4477, 0.2775, 0.7945, 0.6665, 0.3050", "emotion": "neutral, joy, neutral, joy" }, { "review_id": "n8eN3-CwnorwKWqyqEAj_g", "business_id": "oeUfuhyvVFNqosFrJZZzIQ", "user_id": "YWRjfeWOiS0362beGsE01g", "date": "2015-12-31 00:57:31", "stars": 5.0, "text": "Let's start off with the reason why I'm rating a Walgreens. The clerk there handed me my receipt upon checkout and kindly asked me to do the survey on my overall experience. Unfortunately the survey had to be completed within 72hrs but I waited too late. So my review is fueled by guilt. Why? Because the clerk, Mario, was probably the most helpful employee who's ever assisted me. Instead of pointing me to the aisle the gift cards were, he escorted me to the actual rack. And when I wasn't able to locate Almond M&M's, he found them for me.. While it may merely seem like he was just doing his job, it was the manner and professionalism with which he handled it. True epitome of Customer Satisfaction.", "aspect_word": "clerk, checkout, employee, aisle, gift cards, Customer", "sentiment": "neg, neu, pos, pos, neu, neu, pos", "sentiment_score": "0.4870, 0.6077, 0.4517, 0.6369, 0.4568, 0.5147, 0.4492", "emotion": "neutral, neutral, sadness, anger, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "SpzCN_3UWND6wtSBYGna1A", "business_id": "VlTwxhPtKWvWxg6VSS9uyA", "user_id": "RJH925_Ci598EuRx9JoGwA", "date": "2022-01-05 23:46:08", "stars": 4.0, "text": "This is an elegant high end seafood restaurant, with a very classy ambiance, including white table cloths, candles, as well as lovely artwork. \n\nUpon being seated, we were served sliced bread with olive oil and pesto, which was full of bold basil flavor. The combination of the oil and fresh pesto was oh so irresistibly yummy. \n\nI had a hard time choosing between gnocchi with lobster and shrimp in a lobster sherry sauce and crab crusted tilapia with 2 sides. I finally ordered the pasta dish, which was delightful and satisfying. The gnocchi was cooked al dente with the perfect chewy consistency. There was plenty of deliciously meaty and tender lobster, as well as juicy, succulent shrimp. There were also peas, mushroom, and tomatoes throughout the pasta, which were a nice addition. The sauce was wonderfully creamy, rich, and well seasoned. \n\nFor dessert, there was a special for Pumpkin Spice Lava Cake, consisting of cream cheese molten center, served warm and topped with house-made whipped cream. Since I am a huge fan of all things pumpkin spice, I just had to try it! However, I was a little disappointed. The pumpkin cake had warm hints cinnamon and nutmeg and the whipped cream was so velvety smooth. I just found the cake to be on the dense side and quite dry. Also, I would have liked more pumpkin taste. The cream cheese filling was sweet and thick. \n\nThe service was top notch. Our waitress was friendly and on top of it. We were well taken care of throughout our time here. I would love to return to try the Crab Crusted Tilapia, Cod Imperial, or the Fontina Pork Chop.", "aspect_word": "seafood restaurant, ambiance, table cloths, artwork, served, bread with, oil, pesto, basil flavor, gnocchi with lobster, shrimp in a, lobster sherry sauce, crusted, tilapia, pasta dish, gnocchi, dente, meaty, lobster, shrimp, sauce, dessert, Pumpkin Spice, Lava, Cake, consisting, cream cheese molten center, house-made whipped cream, spice, pumpkin, cake, nutmeg, whipped cream, taste, cream cheese filling, service, waitress, time, Crab, Crusted, Tilapia, Cod Imperial, Fontina Pork Chop", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neu, pos, pos, neu, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, pos, neu, pos, neu, neu, neu, neu, pos, neu, pos, pos, pos, neu, neu, pos, pos, pos, pos, neu, neu, pos, neu, pos, neu, pos, neu, neu", "sentiment_score": "0.4834, 0.6218, 0.3020, 0.7248, 0.4543, 0.4227, 0.4984, 0.3620, 0.4493, 0.4833, 0.3661, 0.3631, 0.5409, 0.4777, 0.3629, 0.6320, 0.4251, 0.3576, 0.4067, 0.5221, 0.6098, 0.3982, 0.6274, 0.6083, 0.3070, 0.3190, 0.3194, 0.3642, 0.2728, 0.3516, 0.3422, 0.2702, 0.3375, 0.3042, 0.3843, 0.3024, 0.3555, 0.2899, 0.2625, 0.3176, 0.4315, 0.5719, 0.5081, 0.2591, 0.3936, 0.3182, 0.3048, 0.2083, 0.2251, 0.3287, 0.2323, 0.3218", "emotion": "joy, joy, neutral, joy, neutral, joy, neutral, joy, neutral, sadness, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "q0U-oZjuUX9LKa6agcXZ0g", "business_id": "3yyRANNTMIyS2jgGHeEzxA", "user_id": "d0nR1yEu5j0z9DssRF9mKg", "date": "2017-08-31 23:59:34", "stars": 1.0, "text": "These morons put ceftezin in my aunts coumadin prescription bottle. The name is close, but fortunately the pills looks different. English wasnt the pharmacy techs first language so it probably was close enough for her. So i had to go back to the store 3 times to get it straight. I am done with these idiots, will now use a private pharmacy that delivers. At least if they mess up they will come get it.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "anger, surprise, surprise, neutral, neutral, neutral" }, { "review_id": "qTMb7rSkUMhYcvcXxEzWYQ", "business_id": "PxwdZDfO9AMFxUYjedhV3Q", "user_id": "OhXgtLzpi2So2A0Zr1kb5w", "date": "2017-08-14 02:08:56", "stars": 1.0, "text": "This dunkin is a disgrace. It's a shame because it's right next to my work so it would be convenient for me but I'm done wasting my time and money.\n\nI watched an employee take her sweet time while there was a huge line of people waiting for their orders to come out. She completely butchered my order: a small iced coffee with almond milk. \nMy small iced coffee came out WARM in a cup with not a single ice cube!!!! (I had to remind them 2 times what I ordered and they didn't even tell me it was mine when it came out). Dumped it in the trash because I didn't want to deal with waiting anymore. Every customer in the room was visibly annoyed at how awful and unorganized it was. \nMy coworker stopped going to this location because the one employee is always so rude to her for no reason.", "aspect_word": "dunkin, employee, waiting, iced, coffee with, milk, coffee, ice, cube", "sentiment": "neg, neg, neg, neg, neg, neu, neu, neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.4669, 0.7477, 0.4122, 0.3317, 0.1966, 0.3849, 0.4398, 0.4378, 0.2395, 0.3515, 0.3599, 0.3472, 0.6274, 0.8415", "emotion": "disgust, disgust, anger, neutral, disgust, anger, neutral" }, { "review_id": "b62FKjIaMfqqkCF2LRTPuA", "business_id": "zELwtjWxnYXVAzOu82Xw1Q", "user_id": "QYpdu9cBAnXos93zUjHVVg", "date": "2015-03-25 00:08:42", "stars": 4.0, "text": "This Wawa by far has the best service amongst all the other ones I have been too! You might have a few employees that are so-so in the friendly category but it doesn't overshadow the great service from the majority of the long time dedicated employees. They really go out of their way to know their regular customers and make them feel welcome and that their patronage is appreciated. It is a bit small in size so they may not have every brand you are looking for like the super Wawa's which is the only reason I didn't give them five stars but I guess it's a bit out of their control. If only they could add a second level:)", "aspect_word": "service, employees", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.9054, 0.6150, 0.8373, 0.7202", "emotion": "joy, neutral, neutral" }, { "review_id": "1H9K2bIOEtyQdBIX-Yax1Q", "business_id": "eXTIdWDxaZ4Dh7hB0--kGA", "user_id": "lSA0wc9EnIndn5F3Q6RNmw", "date": "2017-10-02 00:22:38", "stars": 3.0, "text": "Updated review. Only three stars today as the pastry display case was pitiful, to say the least. The barista explained to me that they are having great difficulty getting their pastry orders, especially the pumpkin scone order. The Starbucks advertising for the season talks up pumpkin, pumpkin, pumpkin, and yet they have nothing in their stores. Someone has obviously dropped the ball major big-time on this one!\n\n\nNice SB's. Clean with friendly baristas. Ample parking out front. Only drawback is it has no drive-thru. Conveniently located in shopping center with a grocery store.", "aspect_word": "pastry display case, barista, pastry, scone, baristas", "sentiment": "neg, neg, neu, neu, pos, pos", "sentiment_score": "0.4848, 0.3227, 0.5787, 0.3251, 0.7591, 0.3830", "emotion": "neutral, sadness, neutral, surprise, surprise, neutral, neutral, surprise, neutral" }, { "review_id": "7PzIYV9BREtc8WwDRUaobA", "business_id": "TJUALKgDgyGaEffzmJ7WoQ", "user_id": "2XBgqik3c0yC30zAztGhmQ", "date": "2016-01-21 11:13:08", "stars": 4.0, "text": "This Starbucks is nestled at the corner of a plaza. While they are not the largest nor do they have a drive-thru, I've always enjoyed this location. They use their corner space to great advantage and have a number of tables and chairs set up outside but well under the cover in case of sudden rainstorms. Nice place to chill out, read and sip!\n\nThe service here has always been outstanding! There was an issue with my order on one occasion (they didn't ask and I didn't make sure to specify that I wanted a hot mocha not a frappe) and they fixed it promptly and with a smile. They even shooed me out the door with both drinks (which I suppose what were they going to DO with the other, but still).", "aspect_word": "location, tables, chairs, service, drinks", "sentiment": "pos, neu, neu, pos, neu", "sentiment_score": "0.5035, 0.5129, 0.4149, 0.7686, 0.8839", "emotion": "neutral, joy, joy, neutral" }, { "review_id": "LVSODEThwbiVxuXzy3rztQ", "business_id": "EXdCOJHvWFQxoGgn58LeHw", "user_id": "bjJAy6J8W5rQaPp5I1Fhtg", "date": "2016-09-30 18:44:01", "stars": 5.0, "text": "I love coming to get my hair done here. The service is very friendly and they do a great job doing hair. Whenever I check in through the SuperCuts app, they take me in right away. I have been coming to this SuperCuts since I moved here a year and a half ago. I would recommend this place to anyone who wants a quick haircut or who wants a hair color.", "aspect_word": "hair, service", "sentiment": "neu, pos, neu", "sentiment_score": "0.4255, 0.8786, 0.4046", "emotion": "joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "w_K5CnSVG62wCiSzJEuEwQ", "business_id": "yhwFwTqoH_cou9BnM1lkBw", "user_id": "IhPdprfkYThXsc6cXrH-NA", "date": "2018-07-09 06:58:55", "stars": 1.0, "text": "Okay first of all next time I wait 45 minutes in the drive thru to only find out my fries weren't even crisp or soft they were hard and skeet. My taco as well were not even fully cooked they were pulled up before set time due to the amount of costumers you had which is not acceptable , next you drowned my tacos with sauce that made a disgusting mess on my shirt that cost more then what you make one night . Okay and finally my burger was flooded with cheese literally could not open it unless I put a plate under then it was water with soggy toppings and condiments. And also completely COLD. NEVER IN MY LIFE HAVE I HAD THIS PROBLEM AT THE COLLINSVILLE JACK. I DECIDED TO GIVE YOU A TRY AND YOU GAVE ME ANGER ISSUES IN RETURN. Goodbye. Have fun. #jackinthecrap", "aspect_word": "fries, taco, costumers, tacos, sauce, burger, cheese, plate, toppings, condiments", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.8392, 0.5489, 0.6124, 0.3704, 0.5368, 0.4672, 0.5752, 0.5237, 0.4124, 0.4500, 0.4963, 0.3333", "emotion": "neutral, disgust, anger, neutral, anger, sadness, joy, anger" }, { "review_id": "0acpdP2tOCbErq2FU7Hnig", "business_id": "sM25kuQOInBfPrcQBmlLqQ", "user_id": "x9hZ_m4fQz9CWqAcTD-Nnw", "date": "2019-03-29 00:46:53", "stars": 1.0, "text": "The worst I can't believe I paid $56 for this. I got 2 supreme and one cheese there was so little toppings on these pizzas I thought it was a joke. The cheese didn't even cover half the pizzas. Never again will I buy pizza from this place it was the most expensive with the least amount of toppings that I have ever seen. Just terrible, don't waste your time or money. If I had time I would be going there to demand my money back. Disgusting. These people are crooks", "aspect_word": "cheese, toppings, people", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.5717, 0.6295, 0.7180, 0.4307, 0.5434", "emotion": "disgust, neutral, surprise, fear, disgust, neutral" }, { "review_id": "r63432eLsmblaF6s3bTEiA", "business_id": "nTSBlrhqzdoKZpRZf426tA", "user_id": "7FPY6epnQbO1g7ADd2LaEA", "date": "2012-03-22 21:58:07", "stars": 4.0, "text": "Good location due to the area. It's the closest location to Lindenwood. Droste is somewhat busy, but it's not too hard to get in and out of here. This is one of the cheapest locations which is good, but it's usually pretty busy.I haven't had too many problems with my food being wrong here.", "aspect_word": "location, food", "sentiment": "pos, neg", "sentiment_score": "0.7560, 0.6892", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "UDYXh1uyDBOncl_ASNg6Qw", "business_id": "Jcj9wXwRFS7B-YiaSAp4gA", "user_id": "kdCv1PqIsTyrpcIj93QL9g", "date": "2017-12-01 01:00:19", "stars": 5.0, "text": "Came to get some fries, and the guy at that took our order and greeted us at the window gave amazing customer service. His name was Frisbie, and he told us a quality joke & made a quick yet quality conversation. This may be irrelevant to others reading reviews, If anyone even does, but it was just a really nice change of pace going through a fast food drive through and seeing someone that doesn't make it apparent they hate their life. I'd like to see that more often, fast food counts too frisbie, if you're reading this- can't wait to hear your music!! Thanks for being a cool dude", "aspect_word": "fries, customer, service, conversation, pace, food", "sentiment": "neu, pos, pos, pos, pos, neu, pos", "sentiment_score": "0.8045, 0.7654, 0.5150, 0.4790, 0.4381, 0.3350, 0.6314", "emotion": "joy, joy, joy" }, { "review_id": "qOBkku_w6j1HdNYojwtb2g", "business_id": "29OSyDLAiX1nxP1SEaSWtg", "user_id": "8VPCVY70TcE353gRruotWQ", "date": "2017-11-18 05:09:27", "stars": 5.0, "text": "When I first saw the signs go up that a Wawa was coming to Ewing, I was pretty happy about it, though I was initially skeptical since the area was totally overgrown. But, they made it happen, and here it is!\n\nThe gas prices at Wawa are among the best, and have really helped with lowering gas prices around the area in general because of the competition. Even if other places have slightly lower prices, though, I tend to opt for Wawa because the staff is very friendly, and they have a nice store there where I can go to the restroom, get some cash from an ATM, or pick up some coffee if I want it.\n\nAnother great thing that they have at this location is the free air stations - two of them! Quick Chek in Lawrenceville has a similar machine on the premises, which is nice, but there's only one of them there, and it's out of order on a fairly regular basis. Even when it's working, there can be a wait to get air since there's only the one pump. Having two pumps at Wawa is great for that reason. Also, they have dedicated parking spots for the pumps rather than just having it on the side. Great design thinking there.\n\nAltogether, I'm very pleased with this Wawa and think it has definitely improved Ewing!", "aspect_word": "area, gas prices, prices, staff, restroom, coffee, parking, pumps", "sentiment": "neg, pos, neg, neg, pos, neu, neu, neu, neu", "sentiment_score": "0.4515, 0.3320, 0.3297, 0.5824, 0.7701, 0.4590, 0.6394, 0.3087, 0.3001", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "khx-t2JnexwB4HNNY5O4sw", "business_id": "ACcP-66gbXKf4mrbpqWllg", "user_id": "xSe759brFUJ5w1VIxZXWzQ", "date": "2019-01-03 23:08:00", "stars": 4.0, "text": "So so far giving this place 4 stars mainly because of Kayla but more about her later. New Wendy's in the neighborhood in a REALLY busy area. It sits in side the parking lot with Fresh Grocer and Rite Aid across from the Fire Station, which is across from a daycare and a half a block from the El, the G, and the 21 so just imagine the traffic jams. I've been here twice and it's always been in the evening and the drive thru is hella crowded. Like don't park near the cars waiting for drive thru or you will get stuck in your space. Park on the other side of the Wendy's parallel to 56th Street (Thank me later). Remember I said it shares a lot with the market.... Anyhoo Kayla really just made my day. After waiting in the drive thru for like 25 minutes (I know I know but I'd don't Feel like cooking), I was a lil irked but when Kayla went to take my order her energy was contagious. She was happy to be there and help the customer. She even upsold me on a few food products. I know she was only doing her job but we all know how fast food employees can be like whatev. Kayla kept her energy up for the customer behind me and even when I got to the window she was working, putting smiles on faces. It's appreciated. Yes my food was HOT AND Scrumptious!! And it wasn't long between actually placing my order and then them putting it in my hand. So far so good.", "aspect_word": "traffic, food products, food, employees, window", "sentiment": "neg, neu, pos, neg, neu, pos", "sentiment_score": "0.4718, 0.3508, 0.3512, 0.2067, 0.5045, 0.4996", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, anger, joy, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "dmT_r-LRi6Q5kstV15MwaA", "business_id": "eBrxnoIpTzfVfz_PNLr6eA", "user_id": "5ESSOQSPEHG8ZO8wy6X4uw", "date": "2017-05-12 16:24:30", "stars": 1.0, "text": "Okay, i am done with place! Second time I was stunned by my hair dresser's rush to get my easy haircut done and I begged her to make sure she didnt leave any long hairs in my short haircut! Number 2 on the side and 3 on top is so easy!!! After washing my hair my wife pointed out a clump of hair 1/2 an inch longer behind my ear!!! We had to trim that and several other areas on the back!!! Run from this place!!!!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise" }, { "review_id": "HBCOR9wgc1dJowoXz8BwWw", "business_id": "POfVSVLxZ-6sYCBkQ7Xxlw", "user_id": "vU-gy6iAybFGseHpU6_jmw", "date": "2016-12-05 10:39:21", "stars": 5.0, "text": "I went here today to look for an UMBRA TOTO BOX according to their website they had 6. I went to Customer Service to ask where I would find them but they had no clue. They paged an associate named Deborah, and together we spent 40 min trying to find them. Turn out they were on the very top of a shelf. She brought the 2 boxes down and there were 6 in total. She thought her daughter would like one so I gave her one and bought the other 5. Couldn't pass them up @ $7.50 each when regular price is $30+. Deborah in plumbing is your gal if you are searching for something.", "aspect_word": "price", "sentiment": "neg", "sentiment_score": "0.3819", "emotion": "neutral, surprise, neutral, surprise, surprise, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "A0f4p-zUb_0txaUvMsBDMA", "business_id": "vvtZWCcOw-wA9CF-79U0jw", "user_id": "ZIqlWIGlEcP53JQrUAVITw", "date": "2014-07-15 03:01:46", "stars": 1.0, "text": "Went here at 10:30 pm July 14th, 2014 and only had 7, old, crap doughnuts. SEVEN. \n\nI asked the guy if it was all he had and he replied \"yup.\" \n\nI then asked when there would be more, to which he replied \"I don't know. Later.\"\n\nUnacceptable. Close this location down if you do business this way.", "aspect_word": "doughnuts, guy, location", "sentiment": "neg, neg, neg", "sentiment_score": "0.6241, 0.4634, 0.3492", "emotion": "surprise, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "liLRka2Prx5hrnBluJnoiw", "business_id": "Ly9dCC7Wa5qZAzUjZC_CPg", "user_id": "RQWQTxfhGGJ7bGgJ1EnExQ", "date": "2014-03-10 14:31:59", "stars": 3.0, "text": "Came here to get my dog's nails clipped. The pet salon was kind of busy so they told me to come back in about 15-20 minutes which was fine. I came here once before for the same thing, but this time they said they couldn't find me in their system. And since I didn't have her rabies tag paperwork on me, that they couldn't cut her nails. I came in about 5 months prior, so not sure how long they keep your info in the system.\n\nSo she directed me to the Banfield pet hospital (right next to them) and said I could have them clipped there since they don't require proof of rabies vaccine. I know, it's probably their PetSmart policy or whatever but seriously..it was just a pain. The pet salon employee that I talked to was very nice though and I know it's not her fault that they couldn't find me in the system. On another note, Banfield employees were great! Very helpful and understanding, and I didn't have an appointment or anything but they had my dog in and out in about 10 minutes. So grateful because I really didn't feel like leaving and coming back with my proof of rabies and waiting all over again. It cost me $20 for that pedicure (clipped and grinded).\n\nI don't really buy my dog food or pet supplies here because I feel it's a bit overpriced, but when I'm in a pinch, they do have what I need. Employees are friendly and checkout does not take too long.", "aspect_word": "employees, waiting, food, supplies, Employees, checkout", "sentiment": "pos, neg, neu, neg, neg, neu", "sentiment_score": "0.3323, 0.4422, 0.2847, 0.2710, 0.4068, 0.2605", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, joy, joy, neutral, sadness, neutral, neutral" }, { "review_id": "PwSPz4xu6oJo0LsS0tPBNg", "business_id": "bvA6-yas49ezDM5xHc9FbA", "user_id": "KKLWlqtaspsWHYGQLfUl1w", "date": "2016-07-25 23:33:40", "stars": 3.0, "text": "I was in town visiting & I was at Opry Mill mall, we were all starving so this had to do. The wait was about 10 mins long, which wasn't bad. We sat in the front & had a nice mall view. It was 5 of us. The waitress was nice & friendly too. She accomodated us with all of our requests. Reason for the 3 stars is I just don't like their food. I ordered chicken Quesadillas & bone in buffalo wings. They were just so so. Nothing to write home about. I nibbled on my meal & boxed it 2 go. The liquor was HORRIBLE!!!! I ordered a Tito and it tasted terrible. No alcohol & they didn't have flavored vodka 2 spruce it up. I wouldn't go bk by choice.", "aspect_word": "wait, waitress, food, chicken Quesadillas, in buffalo wings, meal, liquor, alcohol", "sentiment": "neg, pos, neg, neu, neu, neu, neg, neg", "sentiment_score": "0.8117, 0.7932, 0.3623, 0.4372, 0.4548, 0.7976, 0.8520, 0.7385", "emotion": "sadness, neutral, joy, neutral, joy, neutral, disgust, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "rnFgIVE_6NULqxSrgvxQ7Q", "business_id": "olV4dxEL67Vzr8mz393SfA", "user_id": "z18uwjQsTGNmx41rjfIp-g", "date": "2019-07-26 16:34:38", "stars": 1.0, "text": "WORST STORE EVER. DO NOT GO HERE\n\nWent into this store and had placed an online order on July 22nd 2019, which was 30 to 40 min wait. When we arrived the guy gave us crap, because they were busy, short staffed and he thought we just stopped in to get pizza off the street. He was very rude and said it would be an hour. After explaining to them again, we have an order and did it online, he changed his tune very quickly. The manager got involved.\nSecond, they screwed up our order. We ordered 3 pizzas and 1 was completely for someone else. So we had to waste time and gas to go back again to get the right pizza. The manager said for the errors they would add a $25 credit to our account because of the problems. We were like great, we can order pizza later in the week as well. Called back in and there is no manager in the store and no credit on our account. This is why I order from Papa Johns", "aspect_word": "STORE, wait, guy, staffed, pizza, manager, pizzas", "sentiment": "neg, neg, neg, neg, neu, neg, neu, neu, neg, neu, neg", "sentiment_score": "0.6196, 0.6160, 0.7980, 0.5350, 0.6129, 0.9051, 0.5073, 0.5313, 0.8507, 0.6135, 0.8464", "emotion": "neutral, neutral, anger, surprise, anger, neutral, neutral, joy, sadness, neutral" }, { "review_id": "rHNF6wQ5Or9pXJtOCUuldA", "business_id": "hTULO7wGOAzzQWPMsrz24g", "user_id": "2Iy_ZCjH_PuLULQCxRzZ4Q", "date": "2013-12-07 17:23:04", "stars": 1.0, "text": "Not helpful they have no desire to be friendly or helpful. The pile of tires out back have more personality then they have.\nThey will not reset your car sensors and have very narrow abilities just look across the street and see the buzz at Pep boys.\nBe prepared for a stiff bill and cold disposition at Firestone", "aspect_word": "bill, disposition", "sentiment": "neg, neg", "sentiment_score": "0.6640, 0.4082", "emotion": "neutral, neutral, fear" }, { "review_id": "4VRPq-RV4dql_UqmXX2idg", "business_id": "3aT7XLIPKfdm0qxHJdGwEg", "user_id": "QnIrewrXxFnssw_gG1gF-Q", "date": "2013-06-14 00:30:43", "stars": 4.0, "text": "Yats is a cute little shop with plenty of meter parking right out front. I went here for dinner last night based on all the fantastic reviews. I actually ended up really liking it!\n\nI had the spinach & mushroom etouffee which I really enjoyed. It was quite spicy for me (tame for any normal human being) but I actually enjoyed the spice in this which I usually don't. The portion was huge over rice with a side of toasted bread, loved it! Please note, it comes on a Styrofoam plate not a fancy plate like in their first picture for the restaurant. Really the restaurant is super casual with air conditioning only working on one side well, the door handle has to be spun while being pushed to get in, things could use a little sprucing up. Yats gives you a small town feel in a city with down south cooking.\n\nBig plus for me - they have more than one diet pop option. Most of the time I stick to water with my meals but when indulging in the fizzy good stuff, I partake in the diet variety. They not only had Diet Pepsi but also Diet Mt Dew & Diet Dr. Pepper. Happy mouth.\n\nBathroom - Eh. Don't go in there if you can avoid! Wasn't too clean and the paper towel thing came apart when I tried to take one out. I put it back together and stuck to hand dryer after that.", "aspect_word": "dinner, spinach &, etouffee, spice, portion, rice, toasted bread, water, meals, diet, Diet, Pepsi, Dew, Bathroom, paper towel", "sentiment": "neu, pos, pos, pos, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.8848, 0.5372, 0.4758, 0.4087, 0.3782, 0.2463, 0.2742, 0.3152, 0.7041, 0.3984, 0.4736, 0.2201, 0.4520, 0.2141, 0.4985, 0.1869, 0.4442", "emotion": "joy, joy, joy, joy, neutral, neutral, neutral, neutral, neutral, joy, disgust, neutral, neutral" }, { "review_id": "5XrOIqzXJqO9b8NFYb5IpQ", "business_id": "_u9B-BsIZ43FBNS7p2pQUA", "user_id": "Mfvu26ay7jpDLEixJI6NVw", "date": "2016-05-26 19:09:29", "stars": 1.0, "text": "This location is a complete waste of time. I called one night for pizza, they were open until 12am. I ordered at 9:30pm. I was told it will be there in 30-45 minutes. At the one hour point there was no pizza so I called and asked what the hold up was. They said we only have 1 driver, but they assured me they would be there SOON. Another 30 minutes pass and I call back. The guy was a complete ass, instead of saying \"hey I hear you, I understand, here is how we can fix it.\" he said \"Hey well we have 1 driver and there are other orders. If you dont want the pizza I can cancel your order.\" I told him I wanted the food but this was ridiculous. He basically didnt care at all.\nANOTHER 30 minutes pass and I call him screaming. Still nothing can be done because he refuses to give the meal for free or give me a coupon or anything to make this right, stating there is no guarantee for time. \n\nNow that was ONE time so maybe your experience will be different? No, EVERY time I have called for pizza, which after that has been almost never unless forced to by other family members, it has taken 1.5 hours to receive my food.", "aspect_word": "location, pizza, driver, guy, food, meal, coupon", "sentiment": "neg, neu, neu, neg, neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5188, 0.7963, 0.4482, 0.5146, 0.8075, 0.5200, 0.6519, 0.5411, 0.7671, 0.3818, 0.7414, 0.8001", "emotion": "disgust, surprise, neutral, neutral, neutral, neutral, neutral, disgust, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "dcUOXJ06RVwdO6lmCB2pqw", "business_id": "cACFFkkizy5b56xWdGbLAQ", "user_id": "Wjia69bHEb7xeWMlxWNPGA", "date": "2017-01-16 16:46:07", "stars": 3.0, "text": "3.5 stars\n\nThis is one of the busiest Wawas I've been to - I think its proximity to I275 makes it a quick and easy stop for a lot of commuters. When I pulled in to get gas, most of the pumps were already in use.\n\nI went inside to get an Italian sub sandwich to go. Wawa's has the best ordering system of anybody I know - just type everything you want into their computer system, and then wait for it to be ready. I killed time waiting for my sub by looking at the wide variety of chips they have available for purchase. They seem to have many more options than any other gas station or convenience store. They carry chips with Old Bay Seasoning, and I never can resist getting a small bag. I also paid for my sandwich in advance, so when it was ready, I could just take it and go.\n\nI did feel like the sandwich took longer here than at other Wawas. The two people behind the counter were busy chatting with each other, calling out to managers passing by, looking around at the customers, etc. I also felt that this location was not as clean as the other Wawas I frequent.\n\nCheapest gas in town, great subs, and plenty of chip options make Wawa and excellent spot to stop.", "aspect_word": "sandwich, sub, chips, people, counter, managers, location, subs, options", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neg, neg, pos, pos", "sentiment_score": "0.4650, 0.5848, 0.4439, 0.7439, 0.6007, 0.4224, 0.4592, 0.4671, 0.3921, 0.5858, 0.4022", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9sKHG56u8mlT_AwVj0LVIA", "business_id": "3A0_FN9yOsv8f-PV7bACIA", "user_id": "VTHNbsEN_tmd7_--2Wv6LQ", "date": "2013-03-23 02:06:34", "stars": 4.0, "text": "This Jiffy Lube is where I go for oil changes. The service is generally good, but it depends on when I show up. One time I had to wait nearly two hours, but usually it's less than 45 minutes. The people there are friendly, and though they try to sell you lots extra stuff, if you say no they don't push it. I always try to come with a coupon (you can usually find one online). It's nice to just be able to show up whenever and know what to expect, even if dealers may be cheaper.", "aspect_word": "service, people", "sentiment": "pos, pos", "sentiment_score": "0.8333, 0.5311", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "7wQH2JT_qs6GZvzWrMQJ-w", "business_id": "ype7l-G4zuw3pmIG-HpvZA", "user_id": "_kvIhgVYgGUIgAzJ5M5C8A", "date": "2012-01-04 19:18:23", "stars": 5.0, "text": "Awesome. I locked myself out of the house and car this morning (with the car running), and promptly locked myself out. There was no spare key in sight, and of course I forgot my wallet inside.\n\nI went down to my local coffee shop (Gracious Goods Cafe) who would NOT spot me a small coffee (although they allowed me to sit and warm up), despite having $1.56 of the $2.35 cost.\n\nAfter tracking down my roomie, I took the train downtown where she gave me the key and a couple bucks to get a coffee, which I was now desparate for. After asking how my day was and telling the barista about my crazy day so far, they gave me a latte on the house. Made what was already a frustrating day a little sunnier. \n\nThanks Dolls!", "aspect_word": "coffee, barista, latte", "sentiment": "neu, neu, neg, neg, neu", "sentiment_score": "0.3364, 0.7478, 0.4349, 0.4029, 0.4642", "emotion": "anger, neutral, neutral, neutral, neutral, sadness, joy" }, { "review_id": "wzO5UY3tdu3EZxvY4dNnfA", "business_id": "lyjKJKPaEcK3mNIXcn1rfQ", "user_id": "hr4odkZZf9eqoxp6GwcPRw", "date": "2020-05-29 21:07:53", "stars": 2.0, "text": "I've been a CVS customer (store and pharmacy) for over 20 years. My prescriptions have repeatedly not synchronized on refills even after multiple attempts with the pharmacy to synchronize them. So now I am without my blood pressure medication, which should have been filled with others and was not sent sooner for refill request to the doctor. Upon visiting the store, I'm told 2 requests (which I began via phone) were made to doc with no reply, but that the medication is on back order and not available anyway. Just very disappointing customer care. No one noticed, not even the computer, that my script was finished. The weekend is here and I'll be going without. Time for a new pharmacy.", "aspect_word": "customer", "sentiment": "neg", "sentiment_score": "0.7212", "emotion": "neutral, neutral, sadness, sadness, sadness, sadness, neutral, neutral" }, { "review_id": "zeBP065uhTU9liMdLwc28A", "business_id": "M8PR_sRjMu05VRv7NbbU4w", "user_id": "OSbuXWZqW4iouNTKibaw6w", "date": "2008-03-14 00:01:21", "stars": 4.0, "text": "Ok, first impression - seeing all of the college kids around made me feel like I was somehow going back a few years to my undergrad days. My friend and I walked up and ordered, and they were very friendly. I ordered the bacon cheeseburger (fat, I know), with the regular burger toppings, and I when I asked for onion, the guy taking my order asked if I wanted it raw or fried - which was great b/c I HATE cooked onions. We waited about 15 minutes, but after tasting the food, it was well worth it. The burger was juicy and flavorful and the fries were really, really good. The portions are huge too, I got a regular fry, and by the time I finished eating the ones that fell in my bag, I was almost full - and I hadn't even gotten to the majority of them in the cup. I'll go back, but my visits will be VERY infrequent - b/c I'm sure all of the grease and fat aren't good for the arteries.", "aspect_word": "bacon cheeseburger, burger toppings, guy, onions, food, burger, fries, portions, fry, grease, fat", "sentiment": "neu, neu, neg, pos, pos, pos, pos, pos, neu, neg, neg", "sentiment_score": "0.5055, 0.5052, 0.5784, 0.3637, 0.7559, 0.7898, 0.8241, 0.7971, 0.4320, 0.6769, 0.5880", "emotion": "joy, disgust, joy, joy, surprise, neutral, neutral" }, { "review_id": "acUs6F_m5_VrZ8hI3Qp3pQ", "business_id": "BjjmJvMPebz6cLMDwEmJ5A", "user_id": "DAeC-Y66n-jNMJJw4oAfNQ", "date": "2011-07-11 20:05:21", "stars": 4.0, "text": "I've been going to Waffle Houses all over the MS Gulf Coast ever since my sister moved there in '05. Over there you can find a Waffle House every third blink of an eye on the beach (aka Hwy 90). That's the only place we go to for breakfast as there aren't many other breakfast options on the Coast.\n\nIn New Orleans it is hard to find a Waffle House so I was ecstatic when I first noticed that they were building one next to the driving range I go to in St Rose. You know what makes Waffle House special: Their hashbrowns!! Ask any Waffle House aficionado what is the best thing on the menu and most everyone will say their hashbrowns. You can get them plain, with chili, with sausage gravy, with jalapenos, with mushrooms, with ham, and of course with cheese. Or if you're a daredevil you can order your hashbrowns ALL THE WAY which raises the bar even more because they throw ALL of the aforementioned toppings into it.\n\nWaffle House is like most other diners and breakfast places where you can order breakfast/lunch/or dinner anytime. They also have a dollar menu that has a few $1 items, $2 items, $3 items, and so forth. I would recommend the All-Star Breakfast if you're really hungry as it comes with a waffle, hashbrowns, eggs, toast, and either ham/bacon/or sausage.\n\nThe service at Waffle House is usually very quick and they treat you like family. Another reason to love Waffle House: I hear their coffee is pretty darn great. I don't drink coffee or eat waffles so I can't comment on either but lots of people love their coffee and eat the waffles over here.\n\nWaffle House is an American breakfast institution. Try it sometime.", "aspect_word": "breakfast, House, hashbrowns, menu, chili, sausage gravy, jalapenos, mushrooms, ham, course, cheese, bar, toppings, diners, lunch, dinner, Breakfast, waffle, eggs, toast, bacon, sausage, service, coffee, drink, waffles", "sentiment": "neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos", "sentiment_score": "0.7573, 0.5508, 0.3986, 0.4007, 0.7586, 0.3927, 0.5321, 0.5367, 0.3366, 0.4464, 0.4609, 0.4533, 0.4447, 0.3883, 0.5723, 0.3474, 0.3250, 0.5773, 0.5664, 0.6678, 0.4051, 0.4812, 0.7724, 0.4375, 0.3558, 0.5121, 0.4026, 0.4392, 0.4995, 0.5530, 0.4490, 0.2757, 0.4542, 0.4413, 0.3250, 0.3156, 0.3892, 0.3732, 0.3416, 0.2471, 0.3793, 0.3800, 0.3124, 0.3942", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "zM6TliLF7OJD1aBks1waWw", "business_id": "iutEDW8aI2fnlY2dj7qhMw", "user_id": "HKZo5Fa0lNSjX9BbdOpjJQ", "date": "2014-01-14 03:27:15", "stars": 1.0, "text": "Outrageously bad customer service, even for a post office. \n\nOther yelpers' claims of incompetence are true. The wait at this post office is unnecessarily long. The employees embody every negative stereotype of the \"lazy government employee\". On more than one occasion I've walked into this post office in the middle of the day and found no employees working. I'm talking about no employees in sight and a room full of customers, waiting. You can hear the employees in the back, but no one actually works. \n\nOh, and this post office doesn't open until 9:30 a.m. Since when does the post office open that late? Be warned: if you put your mail on hold, good luck getting it when you return to town. If you indicate that you want the mail delivered to your home at the end of the hold, it won't be delivered. If you're like me, you'll have to go this location no fewer than three times and beg the postal workers to look for your mail before they find it. And if you think you've learned your lesson and indicate that you want your mail held at the post office, they'll cram two weeks worth of mail into your box instead of holding it for you. \n\nThis post office is the exact reason I now avoid USPS at all costs. Like others have said, I used to prefer USPS over private companies. No longer. I just don't trust them with my mail and it's certainly not worth the aggravation.", "aspect_word": "customer, service, wait, employees, employee, waiting, mail, workers", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.7690, 0.5585, 0.8387, 0.7951, 0.3579, 0.6424, 0.6548, 0.5557, 0.6802, 0.4462, 0.2450, 0.4068, 0.4819, 0.4612, 0.4063", "emotion": "anger, neutral, joy, surprise, surprise, surprise, sadness, neutral, neutral, neutral, anger, neutral" }, { "review_id": "JknKtmiOcb2bpqc2ZNzhaA", "business_id": "7UmApk1h2tJkvepOAq8EBg", "user_id": "561mumXSusfm2sKsqx9ImA", "date": "2016-05-13 19:34:09", "stars": 5.0, "text": "The Mt. Holly CVS store is where I shop on a regular basis for all my health care needs.\n\nTracie is always extremely helpful and pleasant and I enjoy interacting with her!!\n\nAlso have been to the Minute Clinic twice and only waited 15-20 minutes. Would\ndefinitely use this resource again.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "9got5jRq6QZKhZh1YigjdQ", "business_id": "92W_dJa1NEPZSPPtdpbqSg", "user_id": "1CKlWTR6PBXu-1k4Fy0skg", "date": "2018-04-30 18:24:44", "stars": 1.0, "text": "Used this CVS on Lebanon Pike in Donelson for many years. All but one employee had an attitude Dottie was the only ray of sunshine. My Insurance had me change from CVS to Walgreens. I informed CVS that the Insurance Company wanted me to use Walgreens since they were no longer on their list of Preferred Pharmacies to use. I still had refills left at CVS and was told that when I needed them to be refill they would be transfer. Well they were not. Went to refill one today and CVS informed Walgreens that I told them to discontinue my medication because I was not using them any more, which I did not. I knew they had incompetent people working for them ,but this reached a new height even for them. So now I have to try and get in touch with my Doctor to call in more refills because CVS doesn't know what it is doing. If you need rude and incompetent people in your life this CVS is the place to go.", "aspect_word": "employee, refills, people", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.8181, 0.3470, 0.3949, 0.4637", "emotion": "neutral, neutral, neutral, neutral, neutral, sadness, surprise, neutral, neutral" }, { "review_id": "1MWcDsjnBAy5u8WMAGFmuA", "business_id": "JtqTIYR7ib11BGthX2aTew", "user_id": "0KNVIKW-ViopygwaexZcmA", "date": "2018-04-12 23:13:13", "stars": 1.0, "text": "Don't do Pizza Hut that often, but was jonesing for some bread sticks. Placed an online order for ASAP. Arrived about 25 min later. Nothing prepared. Employees hid out in kitchen. Phones ringing without being answered. Saw other patrons leave without food. Needless to say, don't plan to ever come here again.", "aspect_word": "bread sticks, Employees, food", "sentiment": "neu, neg, neu", "sentiment_score": "0.4877, 0.5867, 0.7511", "emotion": "neutral, neutral, neutral, neutral, sadness, disgust, neutral" }, { "review_id": "4isAniJs_QenHNI2vZn09w", "business_id": "wgcSbX3osqRibWW7pVyfww", "user_id": "xVPtt_BuvC3nce5gDXGkrA", "date": "2013-04-15 17:42:42", "stars": 2.0, "text": "I don't mind fast food restaurants and I generally don't have high expectations, but as one who expects decent customer service, this location falls short. Every time I have come here I have provided myself with an excuse that maybe it was late, they were tired, or even just finished with a rush that would leave them grumpy; however this time around it was unnecessary. The service is mediocre and the staff was absolutely rude. If you can go to another jack in the box in the area I suggest it because you will just leave here in a bad mood, and that my friends is not worth the $8.99 I just spent on the food.", "aspect_word": "customer, service, staff, food", "sentiment": "pos, pos, neg, neg, neu", "sentiment_score": "0.5516, 0.2968, 0.8655, 0.8939, 0.5854", "emotion": "anger, anger, neutral, neutral, neutral" }, { "review_id": "uf6YDI0drtVVqmWRQsoUQA", "business_id": "0vU_OcoHU_hcEfNTpDyOvA", "user_id": "f66CNyFJz1Oe4EMi6fsvsA", "date": "2019-02-07 00:45:32", "stars": 1.0, "text": "Went to this store today and asked if the afternoon happy hour promotion was still ongoing. After the cashier stared at me blankly for a good minute, I added, you know the promotion where medium drinks are $2? He replied, \"No, no sales. Everything is full price.\" Whats wrong with the employees????? Noone seems to know what's going on! I left, went on the website and the promotion is ongoing until 3/3! I previously went to another store on Washington as well and that cashier wasnt able to tell me the flavors of ice tea. Both places missed out on my business. Poor service all around. I'll stick with Starbucks.", "aspect_word": "cashier, drinks, price, employees, flavors, ice tea, service", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.7487, 0.3535, 0.3194, 0.5249, 0.8128, 0.7721, 0.4067, 0.5143, 0.4994, 0.8274", "emotion": "neutral, neutral, surprise, sadness, sadness, neutral, neutral" }, { "review_id": "oZAd_9rP-qw7DrRVdMJBMg", "business_id": "6O2dPoOJI-TDWPdw4rG09Q", "user_id": "Uqgm7o2aJmXyjXJoDcfq1Q", "date": "2018-12-27 17:47:53", "stars": 5.0, "text": "I have been going to this particular Starbucks in the morning for almost a year now and they are amazing. I use the mobile order app when I'm about 5 minutes out and 9/10 times it's ready for me to walk in and grab, I have never had to wait longer than the estimated wait time at this locatio. I may be jinxing myself but I have also NEVER had a bad coffee from this location. So to summarize, best coffee, best service and the fastest starbucks I have received since moving to Tennessee. Keep up the great work.", "aspect_word": "wait, coffee, service, starbucks", "sentiment": "neg, neg, pos, pos, pos", "sentiment_score": "0.6673, 0.3918, 0.8111, 0.8373, 0.5622", "emotion": "surprise, neutral, neutral, neutral, neutral" }, { "review_id": "6BqqG3c0QxZkkkgH4OGIVg", "business_id": "aMzbib-3OYHko_4GvClP1Q", "user_id": "PnwOegp7RXfMeNAyO9fQhQ", "date": "2020-10-31 16:07:21", "stars": 4.0, "text": "I love Target. I headed to this one in Belleville during work to return an online purchase and pick up a few items. I was not happy that the Target website was listing 2 items in inventory that were not in the store but I won't hold it against this location. Friendly in the return line and checkout. I will be back.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "joy, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "_Qyb0JyE1QAgs81CCDw6LA", "business_id": "RTMU6YvbDMJxWjVlRrTdTw", "user_id": "Vculy8vmG88DZ6zIW7V8xA", "date": "2019-08-05 14:49:37", "stars": 2.0, "text": "There are much better gyms out there. This one is just OK. The temperature is a bit on the warm side. The TV station numbers are not in sync with the equipment. Also it is very irritating that the music and the video are completely not in sync. Come guys spend a little time and contact your tech guy. The AC is very loud andsounds like it is on its last leg. Perhaps that is why it is a bit on the warm side. One side of the gym has air flow from 2 huge fans. The other side lacks air movement. I guess it depends on what you go to the gym for but this one lacks in many respects.", "aspect_word": "gyms, temperature, equipment, music, video", "sentiment": "pos, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4464, 0.5221, 0.5033, 0.6317, 0.6488, 0.4521, 0.6000", "emotion": "neutral, neutral, neutral, neutral, anger, neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Q1ShaDS-FAgRWamWTmwUDQ", "business_id": "WQv2RGlyOIlDsUmF63nh-Q", "user_id": "9eJ_SwRXWF6kYhTPxFYJVQ", "date": "2019-06-24 00:37:50", "stars": 1.0, "text": "I can't believe I'm writing a review for McDonald's but this place is the worst. I asked if they can make my French fries well done. I always get them like this and they come out amazing. Literally every McDonald's location I ever been to. \n\nThe \"manager\" comes up to me and goes what do you mean well done? What does that mean? I cooked them for the right amount of time. You can't make French fries well done. The fries weren't even cooked right. They were white and mushy. \n\n\nLol I laughed and just left. I guess that's why they work at McDonald's ‍", "aspect_word": "French fries, manager, French, fries", "sentiment": "pos, neg, neg, neu, neg", "sentiment_score": "0.5949, 0.4843, 0.3422, 0.2778, 0.7734", "emotion": "disgust, neutral, surprise, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "m2rEQNuEER2tSEpZixt0wQ", "business_id": "Khmn5FxaUZVcFpLEULVhoA", "user_id": "-INWOucytRGd0ns3-vQeuw", "date": "2018-12-13 01:27:40", "stars": 1.0, "text": "I took George to Petsmart in Brandon, Florida today and after 5 hours and still no call, I walk in to see the groomer assaulting George. Yelling at him, pulling him by the jaw and shoving him around. He was whimpering and crying. I continued to watch in shock for almost 10 minutes until the groomer next to her whispered that I was standing at the front. She quickly changed her tune. They said it would be 20 more minutes but I stayed to watch. During that time I saw another dog fall of the very high table and hang from the leash (around his neck) he was attached to. The whole thing was terrible. When I researched Petsmart I saw that there have been 100s of similar and much worse incidents! Please please please do not take your pet to one of these locations for grooming.", "aspect_word": "groomer, table, grooming", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.5826, 0.4464, 0.5197, 0.4811", "emotion": "disgust, sadness, surprise, surprise, neutral, disgust, fear, disgust, neutral" }, { "review_id": "ayGMffnab47vlXH9V66gvg", "business_id": "mbDqYJJhjkRMMol37QSLzw", "user_id": "Lo0R9xg0KBZaWcpFQgvq1A", "date": "2015-12-21 23:55:33", "stars": 2.0, "text": "Oh boy, what a mess... My husband and I were in a mood for a cheeseburger, so being in the neighborhood we stopped by. Him and I just stood there completely ignored by the staff. We just started laughing, because we felt completely invisible. Like, what's happening? We contemplated leaving, but then we were finally noticed and seated. When we landed on out freshly cleaned booth, we both felt water soaking through our pants. The booth was terribly wet. It was immediately wiped down by our server. He ordered bacon lover cheeseburger and I got double cheeseburger with a cup of chili. We both got milkshakes. Strawberry banana and chocolate. When we inquired why all of the servers were running around, we were told \"they were short staffed. 2 servers and a hostess called in.\" The staff looked so miserable, I felt bad for every one of them. The chili was okay, but just inspired me to make my own that night. The burgers were pretty bad. Thin patties and pretty overlooked. The shakes were great, but too large. We couldn't finish them. People watching was incredible... I mean, wow! We didn't add any class by wearing sweats and hoodies. Will probably not return. Lived without steak and shake for years and it was a good reminder why.", "aspect_word": "cheeseburger, staff, booth, server, bacon, chili, milkshakes, Strawberry banana, servers, staffed, hostess, burgers, patties, shakes, steak, shake", "sentiment": "neu, neu, neg, neu, neg, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.6342, 0.3422, 0.9252, 0.3590, 0.6352, 0.8784, 0.5311, 0.4360, 0.4122, 0.3702, 0.4717, 0.4373, 0.8880, 0.5418, 0.8795, 0.8334, 0.6108, 0.8989, 0.3585, 0.4408, 0.4946, 0.2203, 0.4810, 0.6097, 0.4231", "emotion": "surprise, neutral, neutral, joy, disgust, neutral, surprise, disgust, neutral, neutral, neutral, surprise, surprise, sadness, joy, disgust, sadness, fear, sadness, joy, neutral, neutral, surprise, neutral, fear, neutral" }, { "review_id": "avK_betCqQMw1GrH8Pevzw", "business_id": "ZNDdq-cJtjTFiP-yE7ZZxA", "user_id": "kP_uDtWfZDjsl6-Q8uOCvg", "date": "2019-02-08 13:35:45", "stars": 5.0, "text": "I stopped by Panda Express for a quick lunch using their drive thru. \n\nI ordered the two entrée bowl with veggie fried rice and Sweet Fire chicken breast for under $7. My meal was hot, even after driving to my next stop. Their bowls are served in a sturdy to go container so you don't have to worry about a mess once you get to your destination. \nThe young man working the drive thru was very nice. Thanked me and actually said \"have a good day\", not super common anymore. Everything I needed was in my bag without asking (soy sauce, fork/spoon and a fortune cookie). \nSweet Fire chicken is advertised to be hot. In my opinion it wasn't hot. Spicy, yes but not hot. Fried rice was good and not overly salted like most Chinese restaurants. \nI always forget about this place because its semi tucked back off the road but after this experience I'll definitely be returning.", "aspect_word": "lunch, entrée bowl, veggie fried rice, chicken breast, meal, bowls, man, sauce, chicken", "sentiment": "neu, neu, neu, neu, neu, pos, pos, neg, pos", "sentiment_score": "0.6110, 0.4989, 0.4892, 0.5358, 0.4761, 0.4165, 0.4642, 0.2629, 0.4073", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "IFPCtxOpwwAPlubgmhKe-g", "business_id": "Pqt6tUHarq5e312EtIgdgA", "user_id": "Q23xGDSVAqH3NAgnsoC2TA", "date": "2016-10-16 22:08:43", "stars": 1.0, "text": "Wow. This is by far the absolute WORST Wendys I have ever experienced. Young adults playing in the back. Having unprofessional conversations. Waited almost 30 minutes for my meal. Didn't get a receipt, def would've did a bad review on the survey. On a positive, my food was decent. Not worth the Unprofessionalism or wait though.", "aspect_word": "Wendys, meal, food, wait", "sentiment": "neg, neu, pos, neg", "sentiment_score": "0.4536, 0.8002, 0.7433, 0.6826", "emotion": "surprise, neutral, neutral, sadness, joy, neutral" }, { "review_id": "9Z6D3KrN93CZKgNoOUTF1w", "business_id": "u-O50MSOk5hSUFyHQ6uz3w", "user_id": "r9S0VYrdXJrdhfR7OXj8tA", "date": "2017-03-14 03:04:10", "stars": 2.0, "text": "Very upset about my trip to CVS tonight. So I go in around 730pm to pick up a few things for the movie night I was having with my daughter, like candies and soda. So I grab what I wanted that was on sale with the CVS card. I get to the register and ask the girl at the register to use their store card cause I have no clue of what phone number was used with my CVS card account. She responded with, \"we can't use our store cards, we don't have any,\" okay so I said, can I sign up for one then since I want the sale price? Her response,\" we don't have any cards on site to sign up. As she starts talking to the other sales person and they both say yea we haven't had cards for weeks! Um okay why in the hell wouldn't you have cards to scan for your customers. Who in their right mind would spend $2.50 for one 2 liter of soda. I wanted the sale price damn it, and was fuming when they gave me those responses. I can see if the girls were nice about it also- but they were rude! Terrible customer service! I told the girl I wasn't paying for it and left and drove to my favorite Rite Aid instead- where the sales people are nicer and you can actually get the sale price with or without a card!", "aspect_word": "soda, price, sale, customer, service, sales", "sentiment": "neu, neg, neu, neu, neg, neg, neg, pos, neu, neu", "sentiment_score": "0.8248, 0.2668, 0.6628, 0.3623, 0.3079, 0.7333, 0.7234, 0.4386, 0.4294, 0.2345", "emotion": "anger, neutral, neutral, neutral, neutral, anger, neutral, anger" }, { "review_id": "DKouqT-RZefxZkg9TbWQpg", "business_id": "DmfvCjhzOAaMz-wxpKZ5mQ", "user_id": "3vmNcWwmUVixg2_PnYS5-A", "date": "2014-04-13 06:00:01", "stars": 1.0, "text": "This place sucked on service - went with my granddaughter n the middle of the afternoon there were only a few ppl there seated so it was a slow time of day - we seated ourselves and waited to be even acknowledged - sat there for 15 mins as waitstaff ignored us .... We got up and Walked out and I doubt they even noticed - I wish I could give them zero stars!", "aspect_word": "service, waitstaff", "sentiment": "neg, neg, neg", "sentiment_score": "0.8018, 0.8650, 0.5460", "emotion": "neutral, neutral, neutral, surprise" }, { "review_id": "2DjN7bLPdxeT9CZXvC2ylQ", "business_id": "d-e9OJzjy-_bWs3r6fKIbQ", "user_id": "IJN-45eOGi1gUihoYAc5jQ", "date": "2019-02-20 20:56:57", "stars": 5.0, "text": "Can I be honest? The first time I saw a first watch I thought it looked like a breakfast joint for a nursing home. I don't know why but the name and sign made this an unappealing option. I purposefully avoided it like the plague. Then when we were visiting Phoenix we ended up at a First Watch and the food was delicious! I decided to give this location a try and was not disappointed. The menu has a good variety without giving you too many options to choose from. The drink menu is also not super basic but also not overwhelming which is nice. The ambiance is actually much more hip than I originally anticipated. The wait staff was very friendly and the food has been timely and delicious each and every time I have gone. \n\nAlso I tend to eat alone on occasion and I appreciate not being made to feel weird or bad for taking a table for myself. I really have enjoyed my experiences here and will be back at some point in the future.", "aspect_word": "breakfast, food, menu, drink menu, ambiance, wait staff, table", "sentiment": "neu, pos, pos, neu, pos, pos, pos, pos, neu", "sentiment_score": "0.5280, 0.8243, 0.5553, 0.3987, 0.7762, 0.3260, 0.5543, 0.8116, 0.5222", "emotion": "joy, neutral, joy, joy, neutral" }, { "review_id": "nZ8j7izBKGqYLYVK-vgujw", "business_id": "_VYWkhKEy3QO1LTD_rTPYQ", "user_id": "OeMDHEXQcsq0ZGhk9Ta7qg", "date": "2017-12-11 15:16:11", "stars": 1.0, "text": "Used to love Wawa but this location has become dirty, disrepair and with the Amazon corporate account having over 40 trucks in this already too small of a lot it is inconvenient and terribly unsafe. Spoke to the store manager today, Pete because the Amazon vans had the traffic backed up onto Lincoln Highway and someone is going to get hurt or killed. and his response explains why this location has been in decline recently. The store is always dirty, in disrepair and inconvenient. He said, Im thru with dealing with this issue. His attitude was not customer focused at all.\nThe company has great coffee but the bread is not anywhere as good as when Dick Wood ran the company and the Amoroso rolls were excellent. There are some great employees at this site but I travel further from my home to go to other locations that are clean and actually have smiling happy employees. This location is frequently out of items like half and half, sliced apples, basic items that should be in stock.\nThe township should not have allowed this store to open \\at this location it is an extremely dangerous intersection and the store has far too much volume for the parking lot design. Greed, just like Wawa, it used to be Excellent the food and dairy and as the Dupont involvement grew the quality has declined all to be able to have more locations in more states. Now try getting in or out of this store or the one at Bristol Oxford Valley and New Falls, scheduled to close or Emily Road also scheduled to close. If growth is going to negatively effect quality then don't do it. It is becoming more like 7-11 every day.", "aspect_word": "manager, coffee, bread, rolls, employees, stock, volume, parking, food, quality", "sentiment": "neg, pos, pos, pos, pos, pos, neu, neg, neg, pos, neg, neg", "sentiment_score": "0.4315, 0.7454, 0.2979, 0.3581, 0.7315, 0.6649, 0.2939, 0.4467, 0.5258, 0.6398, 0.5323, 0.5431", "emotion": "disgust, sadness, neutral, neutral, joy, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "1B6FqjIRhqvutUI9L6bmow", "business_id": "LZwqacnclxAd5oFR4Vtl8w", "user_id": "wJy0zpEo3GS5mmpsJuYEBQ", "date": "2018-06-14 05:10:14", "stars": 5.0, "text": "This branch of discount tire is outstanding! Excellent customer service 100% of the time. If you have an appointment they will get your car in on time and have it ready when they tell you it will be ready. \n\nThanks to the outstanding streets of Tucson I hit a newly formed pothole and got a flat one evening driving home from work. They waited on me to get there and got me a new tire even though it was past closing time!", "aspect_word": "customer, service", "sentiment": "pos, pos", "sentiment_score": "0.7479, 0.5414", "emotion": "joy, neutral, fear, anger" }, { "review_id": "Pq9-o_zNzNyp-XNNlaApaA", "business_id": "kJ4eS5zR7syG86GyBCOtAw", "user_id": "17xan567jBH8PZ2XvrHDqQ", "date": "2021-11-18 20:41:48", "stars": 1.0, "text": "Horrible customer service overall at window all I did was ask for another sauce for my 4 for 4 that has 3 different food Items and they told me to ask when I'm ordering my food at the microphone and when I do another time I come they only put one sauce and we told to please have another one they told me that there was multiple sauces in the bag . Lies there was one they act like they paying the sauce with there money place should really get inspected by somebody who actually knows how to run a wendys and evaluate the place.", "aspect_word": "customer, service, sauce, food, sauces", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7407, 0.5583, 0.5977, 0.5085, 0.6521, 0.5845, 0.4322, 0.5790", "emotion": "fear, neutral, neutral" }, { "review_id": "gVc842WcGBdHEo8EXRYqkg", "business_id": "V71KzO8mXPK7E8no2FN8sw", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2010-09-29 05:36:12", "stars": 3.0, "text": "This McDonald's is on US-13 northbound. This is an entrance from the highway but you have to approach slowly or you may miss it. The restaurant has its own lot and parking area. I only got takeout on this visit so I didn't use the dining area or restroom, but the order area looked decently clean. Service was okay and speed of food preparation was what you'd expect for a fast food restaurant. I would note though that food from this place was a possible cause of the problem I had later that night, although I can't prove it conclusively.", "aspect_word": "dining area, Service, food preparation, food", "sentiment": "neu, pos, pos, neu, neg", "sentiment_score": "0.5094, 0.4516, 0.3795, 0.3102, 0.4381", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "NThUeikASZysBaRUitO5xA", "business_id": "Wh5oXcjKuaE3OrAbjuz_9Q", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2020-09-26 01:57:02", "stars": 4.0, "text": "I'm loving my new hometown Target. The layout is a lot different from my old big city Target, but I'm adjusting to the flow. The staff here is also more down to earth and friendly. Just walking through the store, whenever I pass an associate, they all speak and ask if I am finding everything I am looking for or need. It is obvious, the management here is focused on customer service and has trained their staff well. \n\nAs others have commented, this store is always clean and well organized. Having just moved into a new house, I am making numerous runs to this Target. I am amazed at the things I didn't need in my old house, I now need in my new house. \n\nBest of all, they have a spot where you can take a selfie with the Target Dog. My big city store didn't have that. Small town Targets, rock. \n\nWhen: Very Often \nWhy: New home owner, I need stuff.", "aspect_word": "layout, flow, staff, management, customer service, owner", "sentiment": "pos, pos, pos, pos, pos, pos, neg", "sentiment_score": "0.4329, 0.3935, 0.7069, 0.4251, 0.3209, 0.6499, 0.3883", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral, surprise, neutral, fear, neutral" }, { "review_id": "d9voWb9oStWv6ZEVOOIryg", "business_id": "bKIl8WELw2a09bdeJHU3UQ", "user_id": "APcdJyPXjE3tjLMNdNdiUg", "date": "2019-05-11 03:38:06", "stars": 2.0, "text": "I went in this morning to get coffee for me and my family. There was nobody in line, and the older woman with the frizzy hair and tattoos said she could help me. I was halfway through my order and I took a second to look at the menu to see what my sister would like, and in a rude tone, and she said \"it's not that difficult.\" It sounded like she was in a rush to get to other customers, but there was nobody else in the store. I don't think that I've ever been so disrespected by a Starbucks employee - I usually have great experiences in Starbucks. My drinks came out fine, but my experience was far from pleasant. I hope this employee is better with future customers.", "aspect_word": "coffee, menu, employee, drinks", "sentiment": "neu, neu, neg, pos, pos", "sentiment_score": "0.7435, 0.8149, 0.5332, 0.4700, 0.6032", "emotion": "neutral, disgust, anger, surprise, disgust, joy, neutral, neutral" }, { "review_id": "MknN5o6XTdOSKDdejI25Ug", "business_id": "ELgiifL3QLqzMaCo1frbdg", "user_id": "5MQ97sAIhgbPqnQanXSP1w", "date": "2020-03-29 06:43:21", "stars": 5.0, "text": "I am a WaHo fan since my college years. WaHo is also the place where I go to whenever I need some taste of honest home cooking. No matter where I go, where I end up, I always check where the nearest WaHo location is. This location is the closest to where I am and I couldn't be happier. I know what I need and what to expect. Just like any other WaHo location, it is clean, friendly, familiar and the food is reasonably priced. I also like to see the fact that the people that work there get along with each other pretty well. If I can offer a humble recommendation, upgrade the sound system. One night after an 18 hours shift, I feed a one dollar bill to the jukebox; hoping to listen to some music while having my breakfast. The sound from my grandpa's 30 year old Walkman is better than the sound that I hear from WaHo sound system.", "aspect_word": "cooking, food, priced, sound, breakfast", "sentiment": "pos, pos, pos, pos, neu", "sentiment_score": "0.7107, 0.8003, 0.4985, 0.4240, 0.7603", "emotion": "joy, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "i8tc7LVtfhDiYROHJP9mQA", "business_id": "VwUiIVmWjtuKUEWgOL-cZw", "user_id": "mh-ghOxUFK4u5MVbgS-Jqw", "date": "2014-11-27 19:33:17", "stars": 2.0, "text": "Recently in Ferguson single handedly negotiating a peace deal (Semi-SuccesfuIly). I found myself hungry and looking for a bite to eat. Looking around at all the boarded up business's, as well as remembering a pledge I made to myself years ago to never eat in establishments that resemble a bombed out bizarre in downtown Iraq, I was left with very few options. A few options that is, until I saw the familiar red glow of the Popeyes chicken sign. Located conveniently across from a burned down Auto Zone, a looted Walgreens and directly in front of a still smoldering Family Dollar, Popeyes was literally the only non damaged, non boarded up building in town. Now all that being said the food wasn't great and the service was terrible. But I am giving this Popeyes Chicken location 2 stars. 1 star for being the only building left standing undamaged, but another star for being the only business not Skerred in the first place to board up all its doors and windows", "aspect_word": "food, service, doors", "sentiment": "neg, neg, neu", "sentiment_score": "0.7324, 0.8403, 0.3259", "emotion": "surprise, neutral, joy" }, { "review_id": "c0skbjX5TM2_zV33eJxSzg", "business_id": "iIR__H6wEjiSvURIbBc4yw", "user_id": "TMLVzNYs-zwwREudyvI08A", "date": "2007-11-26 19:12:57", "stars": 4.0, "text": "I went here to have some larger framed pictures send back to my house in SF. The idea of flying with them just made my head hurt.\n\nI couldn't be more impressed with the friendly, helpful staff here. They also seemed to know what they were doing when they packed the frames up - bubble wrap, special glass tape, some foam peanuts and all the other little things that hopefully will keep my package in one piece.\n\nHighly recommended small shop. Very helpful!", "aspect_word": "staff, peanuts, shop", "sentiment": "pos, neu, pos", "sentiment_score": "0.8622, 0.3472, 0.5785", "emotion": "neutral, sadness, surprise, neutral, joy, joy" }, { "review_id": "_VRcV7uAgEg6G_bcVzR48w", "business_id": "R8ZlNrV6DWz3vlU8sb0zdg", "user_id": "RkiYREavzgWl4t-wOY3A_w", "date": "2018-07-17 17:26:51", "stars": 4.0, "text": "This gym is pretty good. It's always clean, the front staff has always been friendly, and so far it hasn't been overcrowded. There are 2 things that I do not like though, it's way too hot and they do not have the closed captioning on the TV's for when you're doing cardio and listening to your music.", "aspect_word": "front staff", "sentiment": "pos", "sentiment_score": "0.6581", "emotion": "neutral, neutral" }, { "review_id": "PpehAyogqAj8IrBEdLVhaw", "business_id": "eEVshVMh8o6NrtsFv1P0LA", "user_id": "HJ6rXCKtI9a6FZZEgJ9YAg", "date": "2021-10-09 20:16:29", "stars": 1.0, "text": "Amanda and Judy are ageist!!! When I walked in the store I did not have a mask and amanda asked me to put one on, I had no problem wearing a mask and put one on. They continued to treat us rudely when we ordered our food. Then a older girl then us walked in and was served with no mask no question. We then went up to ask Judy and amanda why we were treated this way. We had no problem wearing a mask to begin with. When confronted, amanda proceeded to not have any answers and cuss us out the whole time. I asked if we were being treated unfair because of our age. I know that they are probably texting you telling you that we are crazy. But multiple people in the store walked out agreed that it was ridiculous. I hope that you take this matter is take seriously considering we were being discriminated because of our age and treated horribly and cussing us out in front of other customers. Im sorry you have to deal with this, but I know I would not want people like this working at my store. ageism is not something that should be taken lightly and I would hate for subway to be seen in this manner. If I need to I will reach out to corporate to make sure that Judy and amanda do not discriminate against anyone, like she did to me and a few other customers in the store today.", "aspect_word": "food", "sentiment": "neu", "sentiment_score": "0.8254", "emotion": "neutral, anger, disgust, neutral, neutral, anger, anger, anger, sadness, anger, neutral, neutral" }, { "review_id": "48kNQQfrybuWqHLTbZ73Vw", "business_id": "PweJTJsYPalcpft9oql6sw", "user_id": "Xlb-Hxrvkfyadnkmk5hrgw", "date": "2011-12-22 01:54:21", "stars": 4.0, "text": "When my family is in town and they want pizza, they want Papa Johns. Anyone that reads my reviews know that I love pizza any way you slice it. I have had problems with this location in the past, but the last three orders have been great. I wrote a pretty bad review that never made it to Yelp. The district manager called me and gave me a free pie for my experience. I had a late / cold pizza to make a long story short. Your delivery time may vary. The quality is pretty consistent with every Papa Johns I have had. \n\nQuick TIp!\nOrder the Colts Special. You get a 5 topping large pizza with two 20oz drinks for $11.", "aspect_word": "pizza, manager, pie, delivery, quality, drinks", "sentiment": "neu, pos, neg, pos, neg, pos, pos, pos, neu", "sentiment_score": "0.5924, 0.6078, 0.2568, 0.3823, 0.3055, 0.3369, 0.6243, 0.4628, 0.6271", "emotion": "neutral, neutral, neutral, sadness, joy, neutral, neutral, neutral, neutral" }, { "review_id": "wn38AvXDqxQfMCmD1KvtbA", "business_id": "7y2oMpOkNsD11Msu72qVQQ", "user_id": "Ju3oIMiJ-KtM5bkvKOWFdg", "date": "2012-01-03 21:56:34", "stars": 1.0, "text": "Just went for an oil change on my way home from work. When I went to pay, they handed me a list of things \"wrong\" with my car that was going to cost over $200 to get fixed. I had to take it into the dealership soon anyway, so I just said I would wait on it. Then the guy proceeded to tell me, \"I would be SCARED to be driving your car right now. I would never drive it in that condition.\" When I did take it to the dealership they told me there was NOTHING wrong with my car. And that is why I will absolutly never go back to this jiffy lube or any other for that matter. Typical people just trying to take advantage of a young female.", "aspect_word": "guy, lube", "sentiment": "neg, neg, neg", "sentiment_score": "0.7010, 0.5363, 0.4647", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "zXjxhcjsNmUUKHqgVLm58A", "business_id": "n7Ou1IB04deoaBb2AZ9jPA", "user_id": "2QvvEgSODd6nMcN73GcBUQ", "date": "2017-02-04 22:57:46", "stars": 5.0, "text": "Much deserved 5 Star Review for their 200th review on Yelp! \n\nThe place is smokey when you walk in the door and it sets the table for an epic meal filled with BRISKET (trust me and get the brisket), pork, smoked chicken, ribs, and sides that are good but only take room in your stomach from gorging on even more brisket! Wash it down with sweet tea and a couple of smoked hot wings and you will soon be encountering what is well known in the joint as the smoky meat sweats. \n\nIf you were ever going to have a cheat meal spot this is your place. Just be sure to wear a loose pair of pants and plan to hold off on anything active for a couple of hours.", "aspect_word": "table, meal, chicken, ribs, sides, tea, wings, meat", "sentiment": "neu, pos, pos, neu, pos, pos, pos, neg, neu", "sentiment_score": "0.4368, 0.5323, 0.3370, 0.2829, 0.4794, 0.3356, 0.3189, 0.3429, 0.4355", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "wi78D5JBTdjM7HIXT1qqYQ", "business_id": "ggudF4V1EddKZHQou21Tcw", "user_id": "uSXxfDDB67_EjNVBsZZLRg", "date": "2014-07-01 06:24:30", "stars": 5.0, "text": "This is a very busy S&S. We visted a few times on stay in Indy. They never once got our order wrong, was always hot. Yes we had a long wait sometimes, but the staff was always busy doing what they needed todo to get orders out. They just get so busy they can't keep up. Friendly service aswell.", "aspect_word": "wait, staff, service", "sentiment": "neg, neg, pos", "sentiment_score": "0.7795, 0.8613, 0.4310", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "XXHO8mqk9dS5mUf97mbaSQ", "business_id": "E48H5Zpw3ndlu7KLHGRyHg", "user_id": "6CFozKX_jLeGrleFQGl8-Q", "date": "2018-08-31 21:34:37", "stars": 5.0, "text": "The steaks are butter knife tender and served on a sizzling buttered griddle. The creamed spinach is something I dream about, the mashed potatoes are creamy and perfectly seasoned, and the service is great. And...the blueberry cheesecake is like none I've had. It's light, fluffy and such a perfect ending to a wonderful meal. Great coffee too. There is a reason that this landmark turned into a chain, it's a simple classic that doesn't disappoint.", "aspect_word": "steaks, griddle, creamed spinach, mashed potatoes, service, blueberry cheesecake, meal, coffee", "sentiment": "pos, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6529, 0.2572, 0.7138, 0.7817, 0.8816, 0.6526, 0.7628, 0.6991", "emotion": "neutral, joy, neutral, neutral, neutral, surprise, joy, joy, neutral, neutral" }, { "review_id": "qESrrIjzoSXISds0BTp8UQ", "business_id": "O6lmVr9BdTZou9yCDsR2Dg", "user_id": "qEzO4IrEYj711ptslxoI8w", "date": "2016-11-26 19:40:06", "stars": 2.0, "text": "The cashier told me my 20% off pads or tampons had been automatically applied from my Extra Care Card, and that she could use $5 of Extra Bucks. Neither of these was applied. She did adjust the price of a box of Cheerios for me, because someone forgot to take down the promo tag from the previous week, but I'm a bit upset about the 20% off. The Extra Bucks I can use another time, but I'm not sure I'll be needing to buy more feminine hygiene products before this coupon expires.", "aspect_word": "cashier, Cheerios", "sentiment": "neg, neg, neu", "sentiment_score": "0.6811, 0.3286, 0.2743", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "-hMzJQnHKLpWkjkg9fIe4g", "business_id": "LK_QBHbhT-xshH74hZd-bQ", "user_id": "ACMrVgNwJimlBEQwuWivlw", "date": "2021-01-23 16:16:09", "stars": 1.0, "text": "Most expensive Burger King I have ever been to and your car is most likely gonna get wrecked. \n\nAn extra sliver of tomato on your burger will cost you around a dollar and they will ask $2.20 for a bottled water. \n\nLastly you are most guaranteed to bang up your car getting out of the drive thru due to the low clearance of the curb and the street. After that you will likely be met fierce traffic. \n\nAt the end of the day you gotta ask yourself was it worth all that?\n\nCoupons can be found on apps for other places. Dollar club reporting out.", "aspect_word": "Burger, burger, water, traffic", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.6523, 0.7542, 0.3077, 0.4242", "emotion": "sadness, neutral, neutral, fear, anger, neutral, neutral, neutral" }, { "review_id": "Zk1oiIkdwd6HPPo9bkDD-w", "business_id": "AdJ0wTDIaWDGmmaKfTVU0A", "user_id": "vOJo2x_vblf6Jtcrv0dc6A", "date": "2019-12-26 03:39:46", "stars": 2.0, "text": "Mediocre food but gotta appreciate that they are open on Christmas day. Got an order of chicken strips with fries and the appetizer plate to go, ordered online. Fast easy to order but it wasn't ready when I got there for pick up. Placed my order at 908 pm, expected to be ready at 925 pm, didn't actually get it till 950 pm. There was major chaos with several people waiting for their orders and someone got mistakenly charged $600 and was told it would take 5-6 business days for it to be credited back. What a horrible situation around the holidays, we're all tight on money after Christmas. Didn't help that the manager on duty was hiding instead of dealing with the many upset people waiting out front. Food is ok, what's to be expected for a restaurant like this.", "aspect_word": "food, chicken strips, fries, appetizer plate, waiting, manager, Food", "sentiment": "neg, neu, neu, neu, neg, neg, neg, pos", "sentiment_score": "0.6839, 0.4801, 0.3912, 0.5186, 0.6115, 0.8702, 0.6282, 0.4474", "emotion": "neutral, sadness, fear, neutral, neutral" }, { "review_id": "MELbDh-7-4n1YiyEmQIwsA", "business_id": "N5tS8v0Yz4mmbFHMsxpr3g", "user_id": "DVyBjeSe1wFR7Gv6Y_fc6Q", "date": "2017-01-31 18:44:55", "stars": 1.0, "text": "Why is it EVERY TIME you tell them \"no mayo\" they hold every single spread on the sandwich and it's dry as hell! I asked for a beach club with no mayo, add Dijon mustard and got no mayo, no mustard, and no avocado!!! Such a disappointment! My sandwich is awful and dry. This is the third time it has happened too!", "aspect_word": "sandwich, avocado", "sentiment": "neu, neg, neg", "sentiment_score": "0.6886, 0.4378, 0.6248", "emotion": "disgust, surprise" }, { "review_id": "tFxoV97TbiaMhGyd6-oydQ", "business_id": "FRYUPVYt9n7sBUGPfri2GA", "user_id": "xvXmyeBUvBBUZUpagEBxRQ", "date": "2021-11-18 21:17:47", "stars": 5.0, "text": "#ThankYouThursday2021 Once again Kelly was bright and friendly taking my order, and my two friends' orders, and ringing us up. She starts the positivity here. Then the marvelous kitchen staff expedites our orders - always delicious. \n\nWe usually sit and talk for awhile after we eat. Chase came by today and took our dirty dishes for us - always with a smile. Thank you, Chase! \n\nWe don't use the internet, but when we do, we're happy it's free. We check facts or look up books and movies for future reference. This is our favorite Panera - always clean, with efficient, friendly staff!", "aspect_word": "kitchen staff, dishes, Panera, staff", "sentiment": "pos, neg, pos, pos", "sentiment_score": "0.7179, 0.5432, 0.4848, 0.9003", "emotion": "joy, neutral, joy, neutral, joy, joy, neutral, joy" }, { "review_id": "ePEBD8iAs5BMhXHO7uqzTg", "business_id": "DXDoh8MNrqjtXsZnkuk4hA", "user_id": "8UymnRX7b7XwJ2s7vhNCew", "date": "2019-11-28 12:51:05", "stars": 4.0, "text": "My second time in Clearwater and my second time eating here. Let's face it, it's all about location. Right on the beach is where you want to be right? Very beachy vibe. Dress is extremely casual. Seating outside, inside and at the bar. Arrive just before prime times if you won't want to wait. I arrived for lunch around 11:30 and i was promptly seated outside. \n\nThey have a wide variety of cocktails and an extensive seafood menu as well as salads, soup, chicken and burgers and such. Anyone can find something to eat here. Extremely kid friendly. Very friendly staff! \n\nThere are signs on the beach that read \"no alcohol permitted\" however I saw many patrons bringing their drinks onto the beach after their meal. I suppose do this at your own risk.\n\nParking was about $2.50 an hour (2019) and there was plenty of parking around 11:30 AM however when I came back from the beach at around four it was completely full. There are signs that give you other parking alternatives.", "aspect_word": "vibe, bar, lunch, cocktails, seafood menu, salads, soup, chicken, burgers, staff, drinks, meal, parking", "sentiment": "pos, neu, neu, pos, pos, pos, pos, pos, neu, pos, neu, neu, neg", "sentiment_score": "0.5686, 0.8301, 0.8434, 0.3924, 0.5346, 0.4388, 0.3663, 0.4313, 0.4428, 0.8171, 0.7970, 0.8426, 0.2911", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "gUGe86Tu7NddV7WlkHc6zQ", "business_id": "XHf-UmAKwYGKH35tYtPCzA", "user_id": "hDVoaYpNrfn8s-7L1IUErQ", "date": "2014-08-09 21:16:29", "stars": 4.0, "text": "Papa John's is my new favourite delivery pizza place since it popped up in our neighbourhood. I had never tried their pizza before that.\n\nThe pizza is always delicious and fresh. It definitely doesn't have that icky greasiness that some placed have. It's really easy to order exactly what you want online and the delivery is super fast!", "aspect_word": "delivery pizza, pizza, greasiness, delivery", "sentiment": "pos, pos, pos, neg, pos", "sentiment_score": "0.5273, 0.7040, 0.8574, 0.4933, 0.7848", "emotion": "joy, neutral, joy, neutral, neutral" }, { "review_id": "OYYQ8f_mvZ0r146M6vZjfg", "business_id": "iEipb1sh0CiHScEgpPNDow", "user_id": "Ce9vPho0OnX2JrJ8VEjd_A", "date": "2021-06-01 16:39:41", "stars": 4.0, "text": "We returned to OG for the first time as some of COVID-19 health protection restriction measures have been lifted. \n\nThe restaurant is still maintaining masking for the customers (until you're seated) and employees and distancing between patrons, therefore, seating is reduced. Even so, we were seated relatively fast during busy lunch hours in Sunday--initially we were told that there was 20 to 25-minute wait for our party of four. Then, we received a text message within 7 minutes, so we had to quickly return to the restaurant from the nearby pet store through the rain...\n\nServers were attentive making sure we were enjoying food and ourselves. No issues here. \n\nFood was what you normally expect from any OG. We appreciated unlimited salad and bread sticks. I was feeling the price may have gone up almost about 15%, but that might have been due to the area we were in. We were given a disposable menu--I think the variety of menu items were less than what OG used to offer. Another victim of COVID restrictions...too bad.", "aspect_word": "employees, seating, lunch, wait, Servers, food, Food, salad, bread sticks, price, menu, menu items", "sentiment": "neg, neg, neu, neg, pos, pos, pos, neu, neu, neg, neu, neu", "sentiment_score": "0.5685, 0.5737, 0.6410, 0.5135, 0.5524, 0.6700, 0.6132, 0.3540, 0.3254, 0.6197, 0.5380, 0.4220", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "-3xYeOhxeLk4pqUgKH2QxQ", "business_id": "6fTsU770S7Pn6cv-ISAmDg", "user_id": "wBKALvzEZM1ZxpkWeDjmsA", "date": "2007-11-01 13:57:23", "stars": 4.0, "text": "The cute cow says \"Eat More Chicken!\" in a contest sponsored by Chick-Fil-A. A $1000 U.S. Savings Bond is among the prizes in their photo contest. All you need to enter is a photo of a cow you shot (shoot the photo, not the cow). Go to their site if you want to know details. This Rivergate location serves the same nice cheap food for which they are known.", "aspect_word": "cow, Chicken, food", "sentiment": "pos, pos, pos", "sentiment_score": "0.6567, 0.3374, 0.8185", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "vBDHNovk_5Y6ESsYjsCFig", "business_id": "W7S93Y-A2w5hme8mXuwZUw", "user_id": "vFZUDAxiFZlEQgkV3VSsBA", "date": "2015-09-22 07:12:45", "stars": 2.0, "text": "watching the commercials we are lead to believe that they use the finest ingredient's however what you get when it arrives it is NO BETTER THAN ANYOTHER AREA SHOP. the last one we got about a month ago left everyone here with explosive bathroom breaks so it is quite clear they have changed sources of food stuffs in order to make a larger profit, well when you venture away from approved vendors this is the net result, we suggest you order elsewhere", "aspect_word": "ingredient, food", "sentiment": "pos, neu", "sentiment_score": "0.5917, 0.5314", "emotion": "neutral, neutral" }, { "review_id": "veBaxARvE0DSOFEuSea6Gw", "business_id": "hlmPTCs9DUpgTdHnLWlqWw", "user_id": "l5ZYmiYzATnVWXRSrpx4Bw", "date": "2017-08-04 13:38:50", "stars": 1.0, "text": "This location is terrible! I was hit by another car so her insurance company paid for this rental car for 10 days. When I went to pick it up I dealt with the branch manager, Kevin Donohue. Terrible attitude. They charge ME a $50 \"refundable\" deposit to rent the car. Kevin refused to do anything to help me by waiving this deposit. He then put me in a \"pickle car\". The Nissan Sentra he put me in, the previous driver had smoked in it and Enterprise tried to cover it up with vinegar. When he opened the car door I told him it smelled like pickles. He said he didn't smell it and still made me take the car. While I had the car, there was a continuous warning of: \"the battery in the key was low\". So every day I worried if I would be able to start the car. I turned the car in on 7/31/17 and am STILL WAITING FOR THE REFUND OF MY $50 DEPOSIT. On 8/4/17 I called and Ali said that they were waiting on approval from the at fault driver's insurance company for the additional 5 days I had the rental while the body shop fixed my car. They were about to charge ME for the additional 5 days--without even telling me! Kevin did not explain any of this to me. Now God knows when (or if) I will get my money back. *STAY AWAY FROM THIS LOCATION*", "aspect_word": "location, manager, driver, battery", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6585, 0.6345, 0.5357, 0.4575, 0.4024", "emotion": "fear, fear, neutral, anger, neutral, disgust, disgust, disgust, fear, sadness, anger, neutral, neutral" }, { "review_id": "tlu6PORwTPE2f3MRAW3eCw", "business_id": "LDQNdYcJJ7rRI0OVPMzSbQ", "user_id": "7xNKQ81PXHfbMJOuTwzFmg", "date": "2018-12-10 06:00:14", "stars": 1.0, "text": "Yes they have good quality food for the dog. I like the little bathing area. But I'm extremely disappointed I came in Saturday morning was the first person in line to get my picture taken with Santa I've called probably 20 times because they keep saying they will email that to me no Photo we went and bought a sweater and a shirt and a dog hat \nspent over an hour in the store\nI think I spent about six hours on the phone today calling waiting for them to try to find the photo which we were the first people there we are the first photo how hard is it to find the first photo of the whole event so no I don't get to send out Christmas cards for the dog for another week at least maybe if I get to send them at all that was my only weekend the three of us could really coordinate everything together and they screwed it up how hard is it to send a freaking email you take a photo\nI can take a photo right now and send it to anybody in they'll get it in five minutes max how are you kill us", "aspect_word": "food, area", "sentiment": "pos, neg", "sentiment_score": "0.8362, 0.2965", "emotion": "neutral, joy, surprise" }, { "review_id": "KWijm_Iw7ZUEEec9dxbTqg", "business_id": "m4haSgp1TS8XRWavdrv6WA", "user_id": "E6V8cGWHG45_KUpG_whf0A", "date": "2018-02-24 16:01:45", "stars": 4.0, "text": "I guess of all the chain sandwich shops in the South Tampa area, I came to like this one the best. They put enough meat on the sandwich to taste it, and the veggies taste relatively non-chemically fresh. The prices are reasonable, and the service has always been fast, and usually very pleasant.\n\nI usually get their club with turkey and bacon. You can double the meat for an upcharge, but it really has enough for good flavor as is. I like their bread also.\n\nIf there's a con, it's the location. The corner at Dale Mabry and Gandy was allowed to be way over-built without enough parking, so if you go at lunch, the parking lot is a mess.", "aspect_word": "meat, sandwich, veggies, prices, service, turkey, bacon, flavor, bread, parking, lunch", "sentiment": "pos, neu, pos, pos, pos, neu, neu, neu, pos, pos, neg, neu, neg", "sentiment_score": "0.5775, 0.7782, 0.6041, 0.7183, 0.8168, 0.3740, 0.3983, 0.3504, 0.6806, 0.6735, 0.6097, 0.8141, 0.6674", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "QbwBOtZqqlU7wjqKBeIpBg", "business_id": "c39Y2K2DIch1L2lAgi25QQ", "user_id": "Gp6ZWHBieHTRm0I-TU6FPg", "date": "2018-07-23 20:25:40", "stars": 4.0, "text": "I had never heard of this place but a family member recommended it for breakfast. There was a group of us and this place is perfect for that. \n\nTip 1 - use their check in app ahead of time to get your name on the wait list before you arrive, that will save you time. I noticed after the fact that the Yelp mobile app included this ability so take advantage of it. \n\nTip 2 - if you are unfamiliar like I was, check out the menu online beforehand so you have an idea of what you might like to order. \n\nThere are all kinds of options for how you can do breakfast. From what I understand, this is farm to table venue. \n\nWhile we awaited our turn to be seated, (notification is by text), I noticed they had help yourself brewed coffee out for folks, what a nice move by the venue, thank you, much appreciated. \nThe other move when you get seated is they bring your table it's own coffee pot so no waiting around to get your mug topped off at this place.\n\nOur server was friendly and funny, did not catch her name but I did appreciate her style. \n\nThey got most of the orders correct, there was some confusion on one, they thought it was the sandwich version instead of the breakfast plate version, no worries, they were quick to fix.\n\nWhat worked for me? The million dollar bacon, the cheese grits, and the market veggie sandwich, although the tacos looked good too.\n\nI did taste the healthy lemonade drink thing they do and it was good. \n\nA solid breakfast option if you have one in your area, it seemed really popular with folks.", "aspect_word": "breakfast, wait, menu, coffee, table, coffee pot, waiting, mug, server, sandwich, breakfast plate, cheese grits, grits, market, veggie sandwich, tacos, lemonade drink, option", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neg, neu, neg, neu, neu, neu, pos, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.7619, 0.3792, 0.6920, 0.6984, 0.3408, 0.5605, 0.4531, 0.3467, 0.4715, 0.4763, 0.6502, 0.5077, 0.3642, 0.3665, 0.4023, 0.3518, 0.3523, 0.3575, 0.3891, 0.3616", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "Cl9OA-CzfQJJMHhZ6N_7xg", "business_id": "LbbU2mJPRS3YjC5e_B7h5Q", "user_id": "z_BJfpQcPQOXRZ7NK81vPQ", "date": "2019-03-11 05:09:36", "stars": 2.0, "text": "This Starbucks is a licensed shop by BPG (I assume) rather than being directly managed. They don't have a lot of the food options and don't typically participate in promos. If you're an avid app user - beware no mobile orders and no redeeming star rewards but at least you can spend the gift cards.\n\nPros: Best coffee shop hours downtown, would be great if it were open even later but anything after 5 is still a rarity around here. Open on the weekends (live music which may or may not be what you want out of your weekend coffee stop). Lots of outlets.\n\nUnfortunately this Starbucks is kind of dirty. Especially the bathrooms which are locked and must be unlocked by a staff member. Given that the employees are unlocking the door so much you'd think they'd stay on top of the cleanliness... to be somewhat fair they are nice enough to let anyone use the restroom who asks and it seems that some homeless people are using the space to bathe/freshen up. That is a difficult situation but still the dirty paper towels and water all over the floor have to be dealt with.\n\nSome of the employees are super sweet and make visiting a great experience. Some seem like they hate anyone who walks in the door. Hit or miss attitudes, but at least the drinks are made correctly and quickly.", "aspect_word": "food options, coffee, bathrooms, staff, employees, restroom, space, paper, towels, water, floor, door, drinks", "sentiment": "neu, pos, neu, neg, neg, neg, neu, neg, neg, neg, neg, neg, pos, neu, neu", "sentiment_score": "0.4201, 0.4067, 0.5184, 0.6024, 0.6798, 0.6245, 0.4542, 0.3155, 0.4995, 0.2436, 0.4017, 0.3383, 0.6485, 0.4387, 0.4569", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, disgust, joy, anger, neutral, neutral" }, { "review_id": "pG0EELOnoB8yncK8QKKXEw", "business_id": "E-L64r-ZKFrctVILn4w6tg", "user_id": "wu25KU2i6H2ecL4-q4EHFQ", "date": "2019-01-20 17:30:21", "stars": 4.0, "text": "This is your average Starbucks. I went at around noon on a Sunday so of course it was busy as could be! The wait time wasn't too long, maybe about 5 minutes to get my drink. I ordered a Caramel Frappuccino. It wasn't the best one I had ever had from there, unfortunately. It was like it had no ice in it or had melted or something. It wasn't warm or anything, it just didn't have the consistency you'd expect from your typical frappe. My husband ordered his usual cappuccino and he said it was pretty good! I'll definitely be back to give this location another try.", "aspect_word": "wait time, drink, Caramel Frappuccino, ice, cappuccino", "sentiment": "neg, neu, neu, neg, pos, neu, pos", "sentiment_score": "0.5754, 0.8856, 0.3845, 0.4935, 0.3714, 0.4102, 0.4035", "emotion": "neutral, neutral, sadness, neutral, neutral, joy, neutral" }, { "review_id": "dc6y4SxvYS6G_IlwwSetmw", "business_id": "X3Qa-dXb2DFdZZ2UnAfSVg", "user_id": "izWNobWCSPLk46Vpa_3p6Q", "date": "2018-04-16 12:59:25", "stars": 1.0, "text": "The guy taking the orders at the drive thru is always with out fail rude. Screams at you through there speaker and tries to up sale your order ! I clearly stated Several times \"medium Carmel iced coffee \" when i asked to have it read back he continued to say \"large\". Ridiculous. Everytime", "aspect_word": "guy, coffee", "sentiment": "neg, neu", "sentiment_score": "0.8005, 0.4786", "emotion": "anger, anger, neutral" }, { "review_id": "a3dbCfah2JKmxq-3LvfPnA", "business_id": "1bzQnwSL3EsGqADWiPDF6A", "user_id": "o9uej6H3JbSx1UScuez43Q", "date": "2016-03-03 17:23:39", "stars": 5.0, "text": "I'm baffled that I haven't \nAlready written this review. \nEating Capital Tacos\nFor me, is nothing new\n\nAt last year's Yelper party\nI got to try their chicken fajitas. \nI got to be first in line!\nI totally beat ya!\n\nEver since then, I'd say\nI'm a Capital Taco fiend. \nEven if you've only been once\nYou probably know what I mean. \n\nMy hands down favorite taco \nHas got to be the Texas Flood. \nI've eaten so many of those\nI've got chipotle BBQ in my blood!\n\nSecond place goes to the Austinite\nW/ carne asada and chihuahua cheese. \nA winning flavor combination \nThat will bring you to your knees!\n\nEverything they offer can be made \nAs a taco, burrito, nachos, salad or bowl. \nI think I'll end this poem now\nWhile I'm still on a roll.", "aspect_word": "chicken fajitas, taco, chipotle, BBQ, chihuahua, cheese, flavor, burrito, salad, bowl", "sentiment": "pos, pos, neu, neu, pos, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.5427, 0.6352, 0.3377, 0.3416, 0.4179, 0.4153, 0.6393, 0.6029, 0.4588, 0.6259, 0.5890", "emotion": "surprise, joy, neutral, neutral, neutral, neutral" }, { "review_id": "pm8gl5tK0C7ArgPN_h70Lg", "business_id": "Ivz64kurFQ3uq3Np26LzKg", "user_id": "ILKSYMWKPhollNtqEn-Z4w", "date": "2020-09-12 02:13:50", "stars": 5.0, "text": "Awesome experience!!! I can't recommend them enough! It is crunch time and I needed fingerprinting for a job at school. Local ones closer to me were 7-10days before I could get an appt. I expanded my search, got an appt for that weekend, arrived early, I signed in, went to my seat but only sat for about 2 mins. During that time the 2-3 staff members were quickly, efficiently helping customers mail their packages. Then John came and brought me back to the finger printing station. He was polite, quick, not hurried and he had a kind, gentle way about him. \n\nA walked out of there with my head high and a smile on my face. Good customer service is contagious!!!!\n\nGreat work!", "aspect_word": "staff, packages, customer, service", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.4267, 0.4779, 0.7538, 0.6070", "emotion": "joy, surprise, neutral, neutral, neutral, joy, joy" }, { "review_id": "hEHxWWuc_-3i9GluxalHRA", "business_id": "7Wo0Msu_Xi2BlT8gef7m5A", "user_id": "w6YM_2AXW7Hhqly8lnYCDA", "date": "2019-10-03 02:00:27", "stars": 1.0, "text": "I was about thirty minutes away from the CVS. I decided to call and ask about my medicine being ready and nobody ever picked up the phone. I was on hold while walking in their store. I noticed they weren't really that busy so why was my phone call not answered? You just kept hearing \"pharmacy call\" but nobody budged. ‍", "aspect_word": "medicine", "sentiment": "neu", "sentiment_score": "0.5106", "emotion": "sadness, fear, surprise" }, { "review_id": "8KtRRWCTYsKQlwHCTU7yfQ", "business_id": "IS0B5nLJPluVT8NwGgospA", "user_id": "FY_21a2DCCExtOXB1-hkLw", "date": "2021-04-05 22:00:03", "stars": 4.0, "text": "Cheddars in Newport News, VA is one of my all time favorite places to eat. When I saw this Cheddars I couldn't wait to have the Santa Fe spinach dip again. It was amazing but half the size it used to be. Our food was all really good but the service was incredibly slow even by quarantine standards. Our server was very friendly and helpful", "aspect_word": "Fe spinach dip, food, service, server", "sentiment": "pos, pos, neg, pos", "sentiment_score": "0.4972, 0.6202, 0.7256, 0.5809", "emotion": "joy, joy, surprise, sadness, joy" }, { "review_id": "gQHHknvtJLw_3qaLahVQ-g", "business_id": "BfCTFKdKhdQ-N9k6ZuKb_w", "user_id": "vXbvuLRXNqp_wimQHNbA4w", "date": "2018-01-24 23:27:36", "stars": 1.0, "text": "This is an awful Starbucks. It's consistently terrible service with rude employees and the drinks are never correct. I was in there today and they didn't have any blonde Espresso. Really? I also asked for whipped cream and when I got my drink there was no whipped cream. So, I sent the drink back asking for whipped cream. The barista said \"well, it does not say that on the cup\". And I was like I know, that's why am telling you now. Because they weren't listening to me up there. And you can lose the attitude.\nWhy?!! Why are all of the employees here so rude? Why can't they also just get a drink correct? \nThe line is also always way too long for the drive-through. \nIt's pretty bad when there is a Starbucks inside the Target next-door and the employees there tell me they have people bringing drinks to them to be fixed that they got from this Starbucks.", "aspect_word": "Starbucks, service, employees, drinks, drink, cream, barista, attitude, line", "sentiment": "neg, neg, neg, neg, neu, neu, neu, neg, neg, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.5562, 0.8737, 0.8503, 0.7051, 0.7318, 0.6653, 0.3004, 0.6176, 0.3684, 0.6729, 0.8459, 0.7221, 0.6441, 0.7543, 0.7385", "emotion": "disgust, disgust, surprise, surprise, neutral, neutral, surprise, neutral, disgust, neutral" }, { "review_id": "QUTWD4rQ4llA0KuVlTNTBA", "business_id": "VySIi29-o4hl4Ry4dBIH7w", "user_id": "Nl_3TE2rUF63bmM680484A", "date": "2021-10-14 02:49:26", "stars": 2.0, "text": "This McDonald's has one of the rudest people working in the mornings. His customer service skills are non existent. Just plane rude. This may work at a place like Dicks but not here. \n\nThe others on the morning crew are great and helpful. The food is ok and hot but that is as it should be. \n\nDon't stop in here for breakfast if you want to be treated rudely. If that doesn't bother you the food is cooked well and you get it pretty quick.", "aspect_word": "customer, service skills, crew, food, breakfast", "sentiment": "neg, neg, pos, pos, neu, pos", "sentiment_score": "0.7976, 0.4626, 0.4371, 0.8238, 0.7667, 0.6223", "emotion": "disgust, sadness, neutral, joy, neutral, anger, neutral, neutral" }, { "review_id": "tcys7wZnzH3fqdd06GeEmA", "business_id": "OEzYP44ER97a1hi4LgR6bA", "user_id": "k_muz40jJaiY1PVga6NDXA", "date": "2014-03-17 15:15:39", "stars": 3.0, "text": "One of the best places for a post-gym lunch. You can specify your ingredients to ensure healthy faire, from black beans, tomatoes, cilantro, chicken, etc. And you don't have to have it on the diabetes-inducing fried tortilla. Great naked chicken salad. Friendly staff and good food. \n\nTheir soda machine is amazing although I don't drink any carbonated beverages, but instead ask for their unsweetened ice tea.", "aspect_word": "lunch, ingredients, beans, cilantro, chicken, fried, tortilla, chicken salad, staff, food, soda machine, carbonated beverages, unsweetened ice tea", "sentiment": "neu, pos, neu, neu, neu, neg, neu, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.5296, 0.3338, 0.5320, 0.3610, 0.4848, 0.3716, 0.3618, 0.3699, 0.8522, 0.8062, 0.3332, 0.3719, 0.2860", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "V9KEDms51cbG0eeNS16QHw", "business_id": "y9WUY6Gh3GcVqtXkDre3fA", "user_id": "BzcTU6B58qKZIbiikQBirQ", "date": "2014-12-03 00:30:18", "stars": 3.0, "text": "I go to this McDonald's about once every month or two. I have never been accosted by a roach living the thug life. Neither have I achieved a Buddhist enlightenment because of their food. it is a McDonald's and it does what a McDonald's does, neither great nor badly. The bathrooms are usually moderately clean, but not sparkling. The rest of the facility is pretty clean and well-kept. One wall is glass which provides for a nicer sitting environment and view, even if the view is of a state highway. It's fine.", "aspect_word": "food, bathrooms, facility, sitting, environment, view", "sentiment": "neu, neg, pos, pos, pos, pos", "sentiment_score": "0.4332, 0.3528, 0.3088, 0.3252, 0.3684, 0.3935", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Z8vPSJRcCGSlEeKWEy_7Ow", "business_id": "XSvfmG8EJIfnXLiJ7qZWXg", "user_id": "ojE6gXokw798P-rg9QhlJg", "date": "2021-07-20 15:19:22", "stars": 5.0, "text": "Never dissatisfied. Any time I'm in New Jersey the first thing I do is find a wawa! Been to multiple locations and it's on point every time. You design your own sandwich in the computer then a few minutes later your wonderful creation awaits! Whether you want something simple or add a little bit of everything, they got you covered. Wish they had a Wawa down south.", "aspect_word": "sandwich, creation", "sentiment": "neu, pos", "sentiment_score": "0.6635, 0.5852", "emotion": "neutral, surprise, neutral, surprise, neutral" }, { "review_id": "q2L3K-G5GRJp6tyzJjDZDA", "business_id": "nGFWg8F1dvDW3iasvyOEBg", "user_id": "8HNNEnG3H77e0JTaQUhFIQ", "date": "2019-01-16 01:20:52", "stars": 1.0, "text": "Major issues with the night crew. Out of uniform. Employees going to the bathroom and not washing their hands afterwards. Employees discussing scheduling issues loudly in the front of the house. Employees off duty sitting on tables in the dining room. It's only 805pm..........McCopco or the franchise owner needs to come in here and intervene.", "aspect_word": "night, crew, dining", "sentiment": "neg, neg, neu", "sentiment_score": "0.4402, 0.4153, 0.7102", "emotion": "sadness, disgust, anger, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "gwFpS7SGGQfaC6cHEDsjXg", "business_id": "nCT9psTRQ6_axtP-fYoGFg", "user_id": "Zp1o52IRl92dunmsfiT96g", "date": "2014-04-06 02:52:00", "stars": 4.0, "text": "Usually not a fan of chain restaurants -- especially Applebees -- but a fellow grad student and I ventured here after slaving at the library one evening. \n\nGreat drink specials and, after a certain hour, half price appetizers. Definitely a good deal!\n\nThe server was nice and recommended some menu items. I ordered the Fiesta Salad based on her recommendation and it was precisely as she described.", "aspect_word": "drink specials, appetizers, server, menu, Fiesta Salad", "sentiment": "pos, pos, neu, pos, pos, neu", "sentiment_score": "0.7405, 0.3497, 0.3425, 0.8183, 0.4064, 0.3766", "emotion": "joy, joy, neutral, neutral" }, { "review_id": "EPCgf6RNA7mL0whe5VxLDA", "business_id": "5ufcSii8MbAI3Yn5BQq2tA", "user_id": "Ios6JAFNhWc-neUq74pBcQ", "date": "2016-08-17 05:40:57", "stars": 1.0, "text": "Call 3 times hotel across parking lot from Denny's calling to order food to go, call number 3 times spaced about 10 minutes apart triple check number with current menu online phone rang about 30 times each time no one ever picked up comma then 2 more times no one picked up, then on 6th I'm trying to call on about the 20th ring there is an answer the voice just said can you hold then I was put on hold before I could even answer and I wasn't even sure it was Denny's since they didn't identify who i called. I was going to hold just so I could tell them that this is the crappiest phone service ever but I decided to go to Taco Bell instead. It was more expensive and infinitely more service-oriented and appealing.", "aspect_word": "food, menu, voice, service", "sentiment": "neu, neu, neg, neg, pos", "sentiment_score": "0.8033, 0.8433, 0.5035, 0.5428, 0.5948", "emotion": "surprise, neutral, neutral" }, { "review_id": "-Pf2OfKJKBewQDU1yGuAdA", "business_id": "vMp55ea__Pk0fYbBDCn6jg", "user_id": "ocSmiCHL5R9bBZTBmk_ryQ", "date": "2010-05-15 15:42:08", "stars": 1.0, "text": "This place is a disaster in slow motion. I would avoid this place like the plague. Most mornings the drive-thru service is so backed up it blocks traffic on Bloomingdale. The traffic pattern within the property where the location sits is horrible. Also the service, while my expectations are not high, is extremely slow and often incorrect.\n\nThis location is also not owned or operated by Dunkin corporate either, so if you have a problem that management does not resolve at this location, no one at corporate can do anything for you, you are just SOL.\n\nI won't even go here to buy my beans anymore they have messed up that much, DD does have great coffee, but this place can mess that up to and has. Bad management, no pride of work, and just not worth the time and money.", "aspect_word": "service, traffic, management, coffee", "sentiment": "neg, neg, neg, neg, pos, neg", "sentiment_score": "0.6184, 0.4490, 0.8306, 0.7782, 0.5518, 0.7668", "emotion": "disgust, fear, neutral, sadness, neutral" }, { "review_id": "TTCr9k4UYJuKXBmAyoPimA", "business_id": "L7mbUPFMAfetY0fzuYtZ_g", "user_id": "4_OVSuZ8N8gqyHQjV7W8Bg", "date": "2015-04-23 14:24:38", "stars": 4.0, "text": "This is my home-base Dunkin- the one that I stop at when I either want to treat myself or know that I should be properly caffeinated to safely commute into work. I see the same workers each time that I stop in, and they've learned my order. \n\nOne time, I stood behind an elderly man in line, and seeing the smile on the Dunkin workers' face when he said, \"Hello- how are you?\" in her native language was adorable- her smile could have lit up the whole restaurant. \n\nThe people who work at this location are really personable and clearly care about their customers, and in turn, the customers get to know them. Once, my DD Perks phone app didn't work, and the manager followed me out to my car to apologize and make sure that everything was alright. As with any location, the speed of service depends on how long the line is (especially the drive-thru line), but it is obvious that they really make an effort to be as efficient as possible. \n\nBottom line- this is a really nice (and always clean) Dunkin location that has the feel of a smaller establishment rather than a big chain, and I like that.", "aspect_word": "workers, manager, service, line", "sentiment": "pos, neu, neg, neg, neg", "sentiment_score": "0.3680, 0.2270, 0.5579, 0.4767, 0.3478", "emotion": "neutral, neutral, joy, neutral, sadness, neutral, joy, neutral" }, { "review_id": "UleDCNVB1t4KtWcPCajtCw", "business_id": "aKNrCfmR0bgdXzYcviL1ZA", "user_id": "6J9_G3HMr-0yf2I4NHXhfA", "date": "2012-09-02 21:10:10", "stars": 1.0, "text": "The....the manager yelled at me. Haha. I asked for a burger with no cheese. I sat down, looked at the box, and the box was marked no cheese. When I opened the container, I saw the burger had cheese. So I went back up and asked for a new burger.\n\nThe manager came over and said \"No, theres no cheese on it.\" I showed him the cheese....and he said I was wrong!! Haha. I was so confused as the girl at the counter just told the manager \"Please dont fight with him, I already made a new burger\".\n\nBesides that and the overflowing trash cans, this meal was a real let down....as much as a Burger King meal can be.", "aspect_word": "manager, burger, cheese, girl, counter, trash, meal", "sentiment": "neg, neu, neu, neu, neg, neg, neu, neg, neu, neg, neu, neg, neu, neu", "sentiment_score": "0.9209, 0.7140, 0.5874, 0.7287, 0.8651, 0.3527, 0.3304, 0.5294, 0.5591, 0.8741, 0.7220, 0.4658, 0.5048, 0.3571", "emotion": "neutral, neutral, neutral, neutral, anger, joy, surprise, disgust, neutral, neutral, neutral, neutral, neutral, anger, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "SX0g0LwvpoTbUfbhvjdUDA", "business_id": "ifD4NN-NHjMMpc8bMMCPBA", "user_id": "cIUXyT4fHgYCS_7wc0YRhQ", "date": "2016-12-10 19:24:05", "stars": 5.0, "text": "My mom ordered several large tool chests to be delivered (as a gift to my dad who works overseas) and she had them sent to the store, not realizing that they were so large and she and I would be unable to get them home. One of the store's assistant managers picked them up for us on his day off with a friend and delivered them in his pick up himself. I don't think I've ever encountered such incredible customer service that goes above and beyond. Thank you, thank you, thank you.", "aspect_word": "chests, customer, service", "sentiment": "neu, pos, pos", "sentiment_score": "0.4210, 0.7197, 0.4385", "emotion": "surprise, neutral, surprise, joy, neutral" }, { "review_id": "dO0GTaRYbgF4VQyQSuVjiw", "business_id": "6PwSM72ScNBBqIBtKQRsTw", "user_id": "JHf_Ahscz6POpnU3s6v2ZA", "date": "2018-09-15 00:29:38", "stars": 5.0, "text": "subway # 63352-0 9513 east fowler ave thonotosassa, florida 33592 phone # 813-982-9222\n 09-14-18 12:27:58 pm\n \n these 3 ladies jennifer , sarah and zoey are a team. take your order. put it together. pay and go. quick and easy. lunchtime rush is a breeze. this hidden gem is great for a good breakfast, lunch or dinner. staff is always friendly and on point. they are right here in little ole thonotosassa. in the winn dixie plaza . right at the apex of us 301 and fowler. come on and eat. the food is fine.", "aspect_word": "lunchtime, breakfast, lunch, dinner, staff, food", "sentiment": "neu, pos, neu, neu, pos, pos", "sentiment_score": "0.6036, 0.5995, 0.5856, 0.7622, 0.8397, 0.6541", "emotion": "anger, neutral, neutral, neutral, joy, joy, joy, neutral, fear, neutral, neutral, neutral" }, { "review_id": "IXCJX5M0zS0_4SfGOpuP6A", "business_id": "0OUOj0j3HK3qkdhWSjkmRA", "user_id": "Xw7ZjaGfr0WNVt6s_5KZfA", "date": "2013-07-21 22:23:44", "stars": 3.0, "text": "I have always had no problem finding whatever I need here. I usually just get stuff that will keep my car clean and shiny. I have known a few people who have gotten car maintenance done here with no real issue. The staff here is knowledgeable and friendly and should be able to help you with whatever you may need.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8298", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "MgnoSxnnDuK_RdcR3MvTCw", "business_id": "qOx-ZEszYuwsPHPQmBMe_A", "user_id": "MRZ0kv1a5MsaC19fCdHo-Q", "date": "2019-11-09 00:56:23", "stars": 4.0, "text": "Love Bonefish restaurants! They are very consistent, and although a chain, their food is quite good. They usually have specials during happy hour Monday through Friday too!\n\nWe went on a weekday during happy hour and had a cocktail and a few appetizers. Their drinks are always made well! We shared two appetizers... The bang bang shrimp which is one of their well-known appetizers. Always a favorite, the shrimp is lightly fried and has a sauce mixed in. I got the Ahi Tuna (full portion size) appetizer. It's tuna that's lightly seared and has an edge of sesame seeds. Served with wasabi, soy sauce, ponzu sauce, Siracha and ginger. Always great!", "aspect_word": "Bonefish, food, cocktail, appetizers, drinks, shrimp, sauce mixed, Ahi, Tuna, appetizer, sesame seeds, sauce, ponzu sauce, Siracha", "sentiment": "pos, pos, neu, neu, pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.3507, 0.8591, 0.6104, 0.3588, 0.5172, 0.3435, 0.3205, 0.4251, 0.4965, 0.3782, 0.2984, 0.4163, 0.3534, 0.3598, 0.4133, 0.3589, 0.3193", "emotion": "joy, joy, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "QBsXc16GriwiH4YOiUB1AA", "business_id": "GKi9B1w_3qazIURnJ6lW9w", "user_id": "bxcOawatpfNRe5HxGZQc-A", "date": "2019-10-15 15:06:12", "stars": 1.0, "text": "Not the Egg and I. Not the same restaurant, and definitely not the same level of service and quality. Quite a shame. The Egg and I was my favorite place around. 100% of the time we got great service, great food, and a great experience. This new place just doesn't measure up. I've been twice during off hours and peak. I sat and sat and sat, and no one came to say hi or take my order. The last time I just left. I probably will not be back. I really miss the old place. Damn shame. Real damn shame.", "aspect_word": "Egg, service, quality, food", "sentiment": "neg, neg, neg, pos, pos", "sentiment_score": "0.4286, 0.7073, 0.5802, 0.8622, 0.8628", "emotion": "sadness, neutral, disgust, joy, joy, neutral, neutral, neutral, neutral, sadness, disgust, disgust, neutral" }, { "review_id": "41gRo3d1PpRZRMZ2vPN0Rw", "business_id": "Y07G0q5OH5_Oj2WLueBELw", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2021-04-26 08:54:18", "stars": 4.0, "text": "Service here was pretty fast even though this one patron was giving the worker a hard time insisting on a roll of twenty stamps. They tried to explain that a roll has 100 or they could buy a book. This conversation went on for about five minutes with other request by this person in between. The counter person never lost their cool or hot exasperated. Finally, he left with us twenty stamps. \n\nThere are two drive-up snorkel mail boxes here which allow you to drop mail in without having to touch the mailbox - very pandemic friendly.\n\nParking lot is a strange design and not very efficient. Watch you do not park in employee parking.", "aspect_word": "Service, worker, counter, boxes, Parking, employee", "sentiment": "pos, neg, neg, neu, neg, neg", "sentiment_score": "0.8073, 0.6180, 0.6576, 0.3910, 0.5311, 0.4807", "emotion": "neutral, anger, neutral, surprise, neutral" }, { "review_id": "-jqwqxG2lMhyal2bmlwZWw", "business_id": "uet5UHlAYRn9CxC0-oD0Hg", "user_id": "ZwVz20be-hOZnyAbevyMyQ", "date": "2015-10-14 15:15:24", "stars": 5.0, "text": "I rent from this location often for business and personal use. Though I have had some issues the branch manager John Paul has always gone above and beyond for me. He is an asset to Enterprise. Anytime I book I ask for him. Any issues I've had he fixes immediately. I always try to book from this location just because of him.", "aspect_word": "manager", "sentiment": "pos", "sentiment_score": "0.3763", "emotion": "joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0Qn9kKvRmQfx2Yb4dm-phA", "business_id": "WnlyBGuXfhH3VgiAhBFunA", "user_id": "q60pOWOMYWCRQ4y9zDnouw", "date": "2015-10-30 21:46:06", "stars": 1.0, "text": "Today I went in for a routine oil change. There is a notice on my file to replace my filter. The guy helping proceeded to lecture and scold me in a rude and condescending way for most of my service about this. I was visibly annoyed and angry. Upon leaving he says to me, \"have a good day, and get that filter changed. Your dad would be so disappointed in you.\" Excuse me!? I am a grown ass woman and that's how you talk to your customers?? What an incredibly rude and sexist thing to say. I am so incredibly pissed off and hope this ignorant loser gets sacked! I will never be using another Jiffy Lube ever again and encourage anyone to not support this location.", "aspect_word": "guy, service", "sentiment": "neg, neg", "sentiment_score": "0.8823, 0.8000", "emotion": "neutral, anger, neutral, sadness, anger, anger, neutral" }, { "review_id": "UDfBEuxcKAH8ITnezy8-Yg", "business_id": "_T8tOBDr3NKNxd0yl5GwjA", "user_id": "o_f4xH0G5SOMkQGcsVsPuA", "date": "2016-03-05 05:15:10", "stars": 1.0, "text": "Used to be my fav Starbucks location. Not no more after they forgot to fill my mobile order and made me stand and wait for 20 minutes then instead apologizing & admit that they f*cked up the Manager made up excuses. I really hate that! I was pissed to see the customers who ordered inside after I had arrived received their drinks first. They didn't make my drink until I inquired. Turns out my order was still in the receipt register and no one bothered to pick it up. One of the manager's excuses was that they don't always hear the machine print because it's so loud. Then figure out another system! \n\nAnother thing about this location is the new unfriendly faces. I hope other locations are better as I am a gold member.", "aspect_word": "Manager, drinks, drink, receipt, manager, machine, faces", "sentiment": "neg, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.9064, 0.8591, 0.8039, 0.4086, 0.8991, 0.4478, 0.5091", "emotion": "anger, anger, neutral, surprise, neutral, neutral" }, { "review_id": "MqJh6UTMA1mgGuvofNjd1A", "business_id": "ToH4z1F5Tyuo3p7VhXCpTA", "user_id": "ivseRuEpyDUHnB66D8O3mA", "date": "2019-03-08 20:00:54", "stars": 5.0, "text": "Food: 5 Stars\nService: 5 Stars\n\nFine dining in the heart of Clayton with outstanding service and incredible food. That is The Capital Grille. Let's jump to the good:\n\n- Tuna Tartare: Fresh and bright, tuna is stacked over fresh avocado and served with sriracha.\n- Pear and Gorgonzola Salad: Sweet and tangy with a toasted walnut vinaigrette and tossed with candied walnuts and dried cherries.\n- Roasted Beet and Goat Cheese Salad: Tender beets are lightly dressed with a citrus vinaigrette and tossed with pistachios.\n- Bone-In Kona Crusted Dry Aged KC Strip: Tender, moist, enveloped in shallot butter and lots of love!\n- Pan-Seared Sea Bass: Flakey with a sweet flesh paired with baby carrots and miso butter\n\nIf you have a free Sunday evening, be sure to check out their Butcher and Baker special. For $45 you experience their 3 course menu (which is a steal for your meal).", "aspect_word": "Food, Service, dining, service, food, Tuna Tartare, tuna, served, sriracha, Pear, Gorgonzola Salad, toasted walnut vinaigrette, candied walnuts, cherries, Roasted Beet, Cheese Salad, beets, vinaigrette, butter, Seared, Bass, carrots, miso butter, Butcher, course menu, meal", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4969, 0.7804, 0.7848, 0.9237, 0.9268, 0.4157, 0.4464, 0.3225, 0.3496, 0.2570, 0.3558, 0.4143, 0.4187, 0.3498, 0.3144, 0.4426, 0.3646, 0.3750, 0.3413, 0.2900, 0.3744, 0.3764, 0.3292, 0.2801, 0.4133, 0.7603", "emotion": "joy, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "Xz9SiIUOW-6gEaJeC3vpJQ", "business_id": "dzD2Oax8JtMDMwsyq-Hs1w", "user_id": "xdbthSBCDhPKFmr-HJx3qw", "date": "2019-03-31 19:52:05", "stars": 2.0, "text": "Let's just say I'm choosing chipotle next time. Last time I went here the place had 0 customers. It was like 7pm on a tuesday evening. We got our burritos, which always taste different, somehow, and I got the bottom of the pan chicken. The next day I was hit hard with cramps and other food poison related symptoms. With their prices, lack of decent food, and service- I'll always choose elsewhere.", "aspect_word": "burritos, pan, chicken, food, prices, service", "sentiment": "neu, neu, neg, neg, neg, pos, neg", "sentiment_score": "0.5249, 0.3766, 0.3945, 0.5913, 0.6986, 0.3957, 0.5787", "emotion": "neutral, surprise, neutral, sadness, neutral" }, { "review_id": "EBLsjxI3NCMbWi0Tw3e6VA", "business_id": "QDbx8HGjNBgDOjDjJLPjIw", "user_id": "0StVIOLdX7iwOJIwP6NmbQ", "date": "2020-03-28 23:05:58", "stars": 5.0, "text": "Just ordered, pickup, at our local pizza place! I love Papa Johns . I just moved from a city that didn't have a Papa Johns so when I saw this I had to order, not one but two extra large pizzas. My favorite is the garden veggie and the tomato & spinach. But then I noticed they have these sandwiches called Papadias! Have you seen those sandwiches?? I haven't tried one yet, almost ordered a couple those too!!!! Check them out online at papajohns.com. The smell of these pizzas makes me drool!!! Did I just say that!!!!!! lol", "aspect_word": "garden veggie, tomato, spinach, sandwiches, pizzas", "sentiment": "pos, neu, neu, neu, neu, pos", "sentiment_score": "0.4647, 0.3601, 0.2945, 0.4309, 0.4643, 0.5215", "emotion": "joy, neutral, joy, surprise, neutral, disgust" }, { "review_id": "i-ZM0GF-WLwLkPSFOt3yUQ", "business_id": "utUhFssMkwM4dimWcHdHzQ", "user_id": "Pl1n9xo7au6Hk5mUqG-mOA", "date": "2017-08-12 13:31:05", "stars": 5.0, "text": "I love this gym! For the price, the size, the variety of equipment, and the cleanliness, this simply cannot be beat. I've been to several Planet Fitness' around Indiana and this is my favorite. I love that even during the busy hours of the day, the open layout of this gym, along with how truly big it is, prevents the feeling of being constantly crowded by people. If you're looking for somewhere with a little bit of everything and you're not willing to spend outrageous amounts like $50-$60 dollars as some gym memberships cost, definitely give this place a shot! You will not be disappointed.", "aspect_word": "gym, price, equipment, cleanliness, layout, place", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4072, 0.3960, 0.4481, 0.5873, 0.5350, 0.6319, 0.4208", "emotion": "joy, joy, joy, neutral, neutral" }, { "review_id": "KdX2myVFZDEe55dW6UBh_A", "business_id": "5dn0IVyYJwrkH6xO_Fdd-A", "user_id": "W9YTtB4kJLoPPR-YEbxrOA", "date": "2018-11-20 05:18:39", "stars": 1.0, "text": "My husband my 11 old son and I went for breakfast this morning and the service was horrible and I ordered cupcake pancakes and they brought out pumpkin spice pancakes and the waitress never came back to check on us at all because if she came back quickly then I would of had her make me the right ones but she didn't and by the time the pancakes would of been done my husband was done eating and my 11 month old son was getting antsy so I told her to take it off the bill. She also never came and checked to see if we needed more to drink. We will not come back to this location again. It's like if you can't handle the job then don't work at I hop", "aspect_word": "breakfast, service, cupcake pancakes, spice pancakes, waitress, pancakes, bill, drink", "sentiment": "neu, neg, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.8469, 0.9206, 0.3518, 0.4358, 0.9339, 0.3746, 0.4463, 0.4677", "emotion": "fear, neutral, neutral, neutral" }, { "review_id": "qvjqA4gQtAdbLiMbE4XZtg", "business_id": "SuzwgDT71HxOccHXsBpJag", "user_id": "_31Y62WSSaYmA5OuYnN1Kg", "date": "2019-11-18 15:56:55", "stars": 1.0, "text": "I cannot even begin to explain the level of incompetence at this location. If I could give them a negative rating I would, trust me that one star is insanely generous. They cant even make a drink order that consisted of two drinks correctly and that isn't even the part that's mind-bending . The thing that got me was that they knew they messed it up and gave it to me anyways but were too lazy to fix it. They expected me to get out of the drive thru and walk into the store and get it fixed. So unapologetic and rude that when I returned they yelled the girl with the wrong order is back when I walked in, then admitting that they purposefully gave me an incorrect order (that frankly a monkey could put together). They looked at me like I was crazy when I expected my order fixed and they did fix it in their own time...which was the equivalent of a turtle running through molasses. Oh and FYI to those that wonder why I didn't alert the manager...she was standing there the entire time. In the realm of fast food I do not expect much but I do expect toddlers not to be working at a major food chain and in all honesty calling them toddlers is an insult to all toddlers. In the end it wasn't the order everybody makes mistakes.... it was the attitude.", "aspect_word": "drink, drinks, manager, food, attitude", "sentiment": "neu, neu, neg, neu, neu, neg", "sentiment_score": "0.7507, 0.7833, 0.8336, 0.3493, 0.4177, 0.6333", "emotion": "neutral, neutral, anger, anger, neutral, neutral, disgust, surprise, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "JFbxX-3PwaqjndG5wHGkAw", "business_id": "GGmioYZou5FlJ5vf2-qLmQ", "user_id": "UJgjJWNJ-slBDzXd353obQ", "date": "2019-04-02 17:25:09", "stars": 2.0, "text": "You are walking a tightrope going to this joint. Although the experience is clean and pleasant for the most part, this food can be sinister once it is digested. My worst experience was in August and I haven't been back since because it ruined my whole day. I will spare the details but definitely not a consistent place. In other words if you are feeling good after eating chipotle, book a flight to Vegas and hit the craps table.", "aspect_word": "food, place, chipotle, table", "sentiment": "neg, neg, neu, neu", "sentiment_score": "0.7863, 0.3695, 0.3356, 0.3026", "emotion": "neutral, disgust, disgust, neutral, joy, neutral" }, { "review_id": "ngV8TtSNFT8v_sx137QSUQ", "business_id": "_SxovDwzgLhan_iWugUJ5Q", "user_id": "-ZHlPAvlVdgtiu6DiCq7Yg", "date": "2016-01-16 14:15:04", "stars": 3.0, "text": "Fine as far as pharmacies go. CVS prices are always higher than the rest, but they provide a lot of coupons if you are an Extra Care member, especially via email. I like this location because they have a Minute Clinic. The members of the pharmacy team are very nice as well. They must have a lot of business, because there is always at least a 15 minute wait for scripts, and always a flurry of activity.", "aspect_word": "prices, wait", "sentiment": "neg, neg", "sentiment_score": "0.4799, 0.3512", "emotion": "neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "1m0zK3zyMLkWnDn7OE1u1g", "business_id": "OtisJJTAmTzrUQ5_5gl4hw", "user_id": "TC5_cozB4f0rXTqs71EpQw", "date": "2019-07-10 00:09:23", "stars": 1.0, "text": "I ordered a 4pc combo of cold antiquated chicken... fries were soggy and cold...no bisquit... handful of sticky honey and butter in my bag... items on menu board they longer carry... drivethru slow.... slow ...slow and the attitude wasn't called for...waste of 10dollars... get ur act together popeyes!!! Tried calling and number wont go through...", "aspect_word": "fries, menu", "sentiment": "neg, neu", "sentiment_score": "0.7289, 0.6959", "emotion": "neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "gvJoh95ucAHn7kKr9xafxQ", "business_id": "96lUDWE1-1AF0LB-amtmTw", "user_id": "kEYPFINsr9tdgF_DH6dKJA", "date": "2017-09-10 22:56:29", "stars": 1.0, "text": "Walked in to eat. Was helped by a very distracted young man behind the counter. Placed an eat in order at 2:13. Ordered well done wings so we knew it would take time. 2:56 we finally realized nobody cared we were the only people sitting at tables waiting for our meal. We asked about our order only to discover it sitting in a bag behind the counter...cold. The girl behind the counter said I just got here and passed it over. She did not care. \n\nI was not given anything to eat my beans with and the only thing on the counter were knives. There was one roll of paper towels in the entire restaurant for everyone and no trash cans to throw away trash. Multiple tables were covered with trash. \n\nNot a great experience.", "aspect_word": "man, counter, wings, tables, meal, girl, beans", "sentiment": "neg, neu, pos, neu, neu, neu, neg, neu, neu, neu, neg", "sentiment_score": "0.6207, 0.6301, 0.4235, 0.5901, 0.8821, 0.5875, 0.6495, 0.5309, 0.5876, 0.5430, 0.4288", "emotion": "neutral, anger, neutral, surprise, surprise, neutral, neutral, neutral, neutral, disgust, sadness, neutral" }, { "review_id": "Z8Ho8I_n9vVyGqvQIzWK_A", "business_id": "h_6ioAoKNLi01kPhoGDArg", "user_id": "ZyQ-ni-78Xrrb35DGbtcmg", "date": "2016-11-11 15:57:28", "stars": 2.0, "text": "Meh, what can you really expect from a fast food place. Probably not anything spectacular or to rave about. I do have to say the staff is pretty quick to get your order and through the line with friendly enthusiasm. Although, when you arrive home and realize you're eating a burnt burger it doesn't quite tickle your fancy. I have had a few instances at this location where something was burnt whether it be the bun, chicken patty, or meat patty. Sorry Jack In The Box I'll pass on the extra char. Curly fries are always good though!", "aspect_word": "staff, burger, bun, chicken, patty, meat, char, Curly, fries", "sentiment": "pos, neg, neg, neg, neu, neg, neg, neu, pos, pos, pos", "sentiment_score": "0.8323, 0.4780, 0.4654, 0.4428, 0.3591, 0.2741, 0.3984, 0.3536, 0.4390, 0.6304, 0.4784", "emotion": "surprise, surprise, joy, neutral, sadness, joy" }, { "review_id": "od-57-lmKkr7FBmVqe49lg", "business_id": "_tgh9i0r9WPHakd_8PSTNA", "user_id": "XEwEdPIjryudxfU098wapg", "date": "2018-09-27 19:51:23", "stars": 5.0, "text": "This is a new Starbucks in Nj on route 38. It's right. Txt door to PJs and across the street from the Morristown Mall. It's very clean and the staff are pretty awesome. I strolled in around 9:30 on a Saturday evening after going to a banquet. \nI wasn't sure what I needed but I ended up with my go to drink a big passion tea. They close at 10pm in Saturday evenings and has already began cleaning. The bathrooms were clean and I would recommend this location.", "aspect_word": "staff, banquet, tea, bathrooms, location", "sentiment": "pos, neu, neu, pos, pos", "sentiment_score": "0.8726, 0.7376, 0.3054, 0.6202, 0.4564", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "DPKTyoN_oYBlckjf0tk-VA", "business_id": "ZRo0TfOuUogoIHu7Jka5pw", "user_id": "uh8cdJ1SkY757qkk2T3XoA", "date": "2018-09-14 21:14:38", "stars": 5.0, "text": "This is my favorite Dunkin of any I have been to. The staff is super friendly and even know my sister and I by name and they usually complete orders very quickly. I also love that they use liquid sugar sweetener rather than sweetening with regular granulated sugar ( it's so much better and well mixed without all of the gross undissolved grainy stuff). Will return again and again!", "aspect_word": "staff, sugar, sweetener, granulated sugar", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.8853, 0.4352, 0.4041, 0.4668", "emotion": "joy, neutral" }, { "review_id": "N7Gln20oUlPTJJzX-lnndA", "business_id": "EfROb-PLUsXRrK0qksx5FQ", "user_id": "_hlbBLvK97c8Amo36NoqKQ", "date": "2014-05-08 21:16:18", "stars": 4.0, "text": "I'm so impressed with anyone who works the drive-in window at any Starbucks - how in the heck do they hear people rattle off complicated personalized orders and manage to repeat it all back correctly? It's the verbal equivalent of speed reading!!\n\nYay for choices, for flavours, for caffeine or decaf, for frappes, for EVERYTHING! And double yays for two-for-one times!!", "aspect_word": "flavours, caffeine, decaf", "sentiment": "neu, neu, neu", "sentiment_score": "0.4938, 0.4607, 0.5241", "emotion": "surprise" }, { "review_id": "fCrd9M3FRdKjWREH_R1qMw", "business_id": "_Sg2klmzH4JxJCrstJhStw", "user_id": "JLW2uULP_Q1KXHhToNljcQ", "date": "2016-08-27 16:46:21", "stars": 3.0, "text": "Pretty typical of a chain restaurant, I wasn't too busy the service was OK could've been a little faster saying that there weren't many people in the restaurant at the time.\nI ordered the spicy chipotle chicken crispers I must say they were very tasty I'm happy to say that they gave me a side of the sauce that way I can smother my chicken crispers the way I like them.\nThe corn on the cob to me is to taste better a while ago it's like they don't put the seasoning on it the way they used to but I always love corn who doesn't.", "aspect_word": "service, chipotle chicken crispers, sauce, chicken crispers, corn, seasoning", "sentiment": "neg, pos, neu, pos, pos, neu, pos", "sentiment_score": "0.6059, 0.5200, 0.2629, 0.3449, 0.3438, 0.4219, 0.2931", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "iqeR1WDPPSYaUSJT3G9S7A", "business_id": "m0k9T1miGfdyfOPquH1aEA", "user_id": "2c0pEZfc5TcnmZnlfI0DYw", "date": "2013-01-11 19:14:53", "stars": 5.0, "text": "My car broke down at night on the highway in the middle of a road trip. The other auto places nearby all told me their mechanics had gone home and not to bother being towed there. Firestone reassured me they would be there to help. They let me keep my three cats, who were very frightened, in the car while they checked things out. In the end they found the problem was with my gas gauge and I'd just run out of gas. They were so nice and didn't even charge me. I was able to drive all the way back to Kentucky that night. These Firestone workers were my guardian angels!", "aspect_word": "mechanics, gas, workers", "sentiment": "neg, neg, neu, pos", "sentiment_score": "0.6292, 0.4318, 0.3227, 0.3844", "emotion": "fear, neutral, fear, neutral, neutral, neutral" }, { "review_id": "JGIvnrb5OQHirNWaJBmx1Q", "business_id": "HDxSRObxkrroAOpMLbJipg", "user_id": "jxsTsjaeLrkBcP3FQUWsVw", "date": "2017-04-24 17:28:55", "stars": 2.0, "text": "Stopped by to get my oil changed on Sunday morning. Also decided to get my tires rotated and new wiper blades. The oil change price was fine, because I had a coupon, but the wiper blades and tire rotation is a little pricey to me. The people were very nice and friendly. The main reason behind only the two stars, there was grease on a large area on my drivers door and on several places under the hood. I didn't realize it until later, as they opened the door for me. If you're going to touch my car with greasy hands, at least have the decency to wipe the grease off when you're finished.", "aspect_word": "blades, people", "sentiment": "neg, pos", "sentiment_score": "0.3659, 0.6499", "emotion": "neutral, joy, surprise, disgust, neutral" }, { "review_id": "ZurIaJmb5gl0eoIATUvnIA", "business_id": "38eNjgunRER22TTukYfjgg", "user_id": "q72Z6I9M7s2ghdcvCqVWiw", "date": "2018-12-20 02:18:42", "stars": 4.0, "text": "Im not sure why the stars are so low ? Its a regular old sonic joint , bad a** screens for your menu , i love how at this time right now they have the happy hour all day if you pre order on your phone , so drinks are super cheap , they make em fast and bomb. Phones sync up to the screens you order off of , it really is cool. ! \nStar up little sonic !!!!", "aspect_word": "screens, menu, drinks", "sentiment": "neg, neu, pos", "sentiment_score": "0.6367, 0.8349, 0.4832", "emotion": "surprise, joy, joy" }, { "review_id": "uDcsGpbv1hoOpEYHu_ymVw", "business_id": "y9WUY6Gh3GcVqtXkDre3fA", "user_id": "KWKXZsjb-45fUyvvpM2ZBg", "date": "2013-04-01 19:01:02", "stars": 2.0, "text": "The food is delicious. As always. But the managers attitude is rude and ridiculous. I'm surprised she's a manager with an attitude like hers. There have been times where I've come in and she's yelling at all the employees when it looks like they are trying as hard as they can. And she has a nasty tone towards customers as well. The other staff are always a pleasure and nice but the manager is rude.", "aspect_word": "food, managers, attitude, manager, employees, tone, staff", "sentiment": "pos, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.9294, 0.8861, 0.4628, 0.8067, 0.4877, 0.6642, 0.4686, 0.5260, 0.8565", "emotion": "joy, neutral, anger, surprise, neutral, disgust, anger, neutral" }, { "review_id": "bSpT0eDfEVB2lHU9ui5eAg", "business_id": "awmy82IdpCC8xK56tO4IEw", "user_id": "vwiezQUmidC1B3Xhy0e8jA", "date": "2018-08-02 01:02:49", "stars": 3.0, "text": "Have you ever gotten so busy and distracted through the course of your day that you forgot to drink any coffee, and then started to completely run out of gas in the late afternoon? That happened to me today while I was shopping, and I managed to trek the fifty yards or so from Eddie Bauer to here without calling an ambulance ;-)\n\nI give Starbucks points for having locations pretty much everywhere on the Planet, and this one turned out to be convenient in a pinch, but the coffee here (and at all the other links in the chain) is just AOK at best, and considering the prices, the value proposition is questionable at best.\n\nBottom line: If you need a decent cup of Joe, you can do worse than Starbucks, but you can do a heck of a lot better as well.", "aspect_word": "coffee, prices, value", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.6897, 0.3706, 0.6584, 0.5591", "emotion": "neutral, disgust, neutral" }, { "review_id": "ScZVy5O9NI5jXiThQQvxPg", "business_id": "1oWEY7aepUU3GXPAVlfDbg", "user_id": "qG2RuGLWWhjmTwvNyqlIAQ", "date": "2019-06-29 17:29:20", "stars": 2.0, "text": "Called and placed a to-go order. Was told 10-15 minutes and I arrived about 15 minutes later. Food was already packaged up and waiting. The waitress how were hadn't added up the ticket yet so I had to stand there for 5 minutes while she got the prices of each item, added them and added in the tax. Why was this not done beforehand when 5 people were just sitting around and there was only 1 table occupied with customers? Oh well-I being my food home and it was just bland. The waitress was nice enough to package the biscuit and gravy separate so as not to make the biscuit soggy by the time I got home but the sausage gravy was bland and so thin. The eggs were well over done and the orange juice tasted bad like there was soap. Won't be back.", "aspect_word": "Food, waitress, prices, table, food, biscuit, gravy, sausage gravy, eggs, orange juice", "sentiment": "neu, neg, neu, neu, neg, pos, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.3637, 0.8995, 0.3700, 0.3784, 0.4269, 0.7381, 0.4553, 0.2711, 0.3762, 0.6617, 0.7605, 0.6434", "emotion": "anger, neutral, neutral, surprise, disgust, sadness, neutral" }, { "review_id": "Os67JQkWPw5YWZhvoJ5jEQ", "business_id": "l0YyLVlPt2zI7srCUu2oFQ", "user_id": "xwpsCOJOq224wmb2KV-Qig", "date": "2019-10-04 06:23:24", "stars": 4.0, "text": "Came here for a quick meal since the hotel was right next door. I ordered a chicken Caesar salad and it was pretty darn good. The portion was big and I even had leftovers. The lettuce was nice, fresh and crisp. It had a good ratio of dressing to lettuce. Chicken was grilled well and was not overly dry. The service was great and the place was clean.", "aspect_word": "meal, chicken Caesar salad, portion, lettuce, dressing, Chicken, service, place", "sentiment": "neu, pos, pos, pos, neu, neu, pos, pos, pos", "sentiment_score": "0.5547, 0.6326, 0.7621, 0.7367, 0.2345, 0.2913, 0.5884, 0.7682, 0.4929", "emotion": "neutral, joy, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "O-L4acboDaPliKh5ua7wKw", "business_id": "GLTzQf72FSm9DGJ3bYqW3g", "user_id": "nDRytzjdrxeBGRLYka6Euw", "date": "2017-06-24 01:06:02", "stars": 5.0, "text": "The food: dependable, as all Buffalo Wild Wings are.\n\nService: in the most American of ways, Farah, fuckin crushed it! Ask for her. Leave a huge tip.\n\nFunny pickup line: *this is predicated on a waitress taking your order and not taking the menu* So you left me the menu? Is this for me to keep, and does it come with your number? \n\nAlso seriously...ask for Farah or you pretty much suck as a human...", "aspect_word": "food, Wings, Service, waitress, menu", "sentiment": "pos, pos, pos, neg, neu, neu", "sentiment_score": "0.8923, 0.3909, 0.7601, 0.8690, 0.8238, 0.7997", "emotion": "neutral, anger, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "HNUZ0B8W7pDo4oM2VLCNIg", "business_id": "N8Mh9MrFBGqdnBCKdN8pBQ", "user_id": "6pbNMgTnSYrtPHDN07IXwA", "date": "2018-12-14 14:39:39", "stars": 3.0, "text": "[838]\n\nThis Lowes Warehouse is on our back from Atlantic City so we may stop here to pick up a few items.\n\nThe store is clean and nicely stocked.\n\nThe online order/pickup is super easy especially since there are a few spaces reserved out front for online ordering.\n\nI'll be back.", "aspect_word": "store", "sentiment": "pos", "sentiment_score": "0.4923", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "LlrbXc5AXc8o5RQ9GeZ-QQ", "business_id": "xg2BYY0tswiEDz2HvTRq2w", "user_id": "Nl-G2O8MoScS7EXQhjzpDg", "date": "2020-02-02 03:56:57", "stars": 1.0, "text": "Occasionally I get a craving for some McD's fries and McFlurry. Guilty pleasure. \n\nWas on my way home tonight at 10:20p. \nI saw only two cars in the drive through so thought I would give it a go. \n\nBad call. \n\nThey took my order quickly enough and I pulled around. \n\nTwo cars still in front. Ok. This should be quick though, right?\n\nWRONG \n\nI waited for about 15 mins. \nCars behind me were driving away. \n\nI got out oF mY car and tapped on the first window to ask the guy if the car in front had a custom order or something and if they could ask him to pull to the side. \n\nDude said it was a SHIFT CHANGE. \nFair enough. \n\nI said alright and went back to my car. \nBut 5 more mins passed...\nCars not moving. \n\n Finally someone opened the window in front. \nYes! Here we go!! \n\nNOPE! Just asking questions. \n\nMeanwhile another couple cars drove off. \n\nI finally gave up and drove away. \n\nI want that 30mins of my life back. \n(Shame on me for waiting so long)", "aspect_word": "McD, fries, McFlurry, window, waiting", "sentiment": "neu, neu, neu, neu, neu, neg", "sentiment_score": "0.5201, 0.4310, 0.5215, 0.3623, 0.3183, 0.4312", "emotion": "neutral, joy, fear, neutral, neutral, fear, fear, neutral, neutral, surprise, fear, sadness, sadness" }, { "review_id": "fDxt4MwRSADeXvHsFbMuHA", "business_id": "2WWBX6LiNbE3_Nu7ZJbY3g", "user_id": "1U1V7i45K2pNwXyQNpiKdA", "date": "2016-11-01 01:45:32", "stars": 1.0, "text": "I thought I finally found a auto service center that I could trust and was comfortable with taking my car there for repairs. However that was shot lived after taking my vehicle in for an oil change in August 2016. My vehicle was secured on a hydrolic lift about foot off the ground and rocked \"violently \"for an extended amount of time. I am no sure exactly how long it had been on that lift when I noticed it I had been there for at least 30 minutes. I was able to video it with my phone for 7 minutes. The damage was subtle at first till eventually it started running badly to the point it started cutting off when ever I came to a stop. I had my vehicle towed back to the service center which was my 2nd mistake and received a call that repairs would cost $1,000.00. Their explanation for the violent rocking of my vehicle was \"we where checking the suspension\", which is an out right lie, especially since I was not having any suspension issues. This place has no integrity!! They are out to make money at any cost, unfortunatley it is at the cost of the customer! If you have no issues with your vehicle they will find something or create it!!This is shop you don't want to walk away from you should run away from as fast as you can!!! \n\nMJJ", "aspect_word": "suspension", "sentiment": "neg", "sentiment_score": "0.3551", "emotion": "sadness, fear, surprise, sadness, neutral, anger, anger" }, { "review_id": "o2cnQWwK-Z-1zkn4jgR1vA", "business_id": "BjeTcqlrAa-w9fCMwbUPEw", "user_id": "A2I3cLZrCxuRtIqPbQNofA", "date": "2016-05-29 12:55:04", "stars": 1.0, "text": "Only recommended if you like long wait times in the lobby, or messing up your drive through orders (last 3 times) I don't recommend at all! Much better service and wait times at taco bell Thompson & 31. It's worth the drive. Look at how the reviews have gone downhill...", "aspect_word": "wait, lobby, service", "sentiment": "neg, neu, pos, neg", "sentiment_score": "0.7724, 0.6168, 0.7902, 0.3897", "emotion": "neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "7a62td74PGvCq73Cf1BkKA", "business_id": "dmMf5zt3FVAhqY6d3h0o9g", "user_id": "hDRA9FHVrHlFjcgObehM9A", "date": "2019-03-02 21:01:55", "stars": 1.0, "text": "The manager of this Jiffy Lube was terribly rude when I stopped by for some air in my almost flat tire. If a zero rating was possible then this is what it would get. I've used them years ago for an oil change but heard they will assist you in complimentary air for your tires. \nOMG, he made it clear I was a waste of their time. He told me that I would have to wait for paying customers and while they were filling my one tire with air said, \"So, who changes your oil now?\" \"When your a customer we do that too and change oil.\" I could definitely sense I was a nuisance in his day. It felt like he was trying to shame me for asking for air in my front tire. Assisting in giving free air to slow leaking tire was an opportunity to build a future client. All he did was make me know I never will return for any service at this location. This happened in Dec 2018. Hopefully, that location is under new management.", "aspect_word": "manager, service, management", "sentiment": "neg, neg, neg", "sentiment_score": "0.9266, 0.3606, 0.5802", "emotion": "anger, neutral, neutral, surprise, neutral, disgust, neutral, surprise, neutral, neutral" }, { "review_id": "8LF8kbBWcahARSGq5x9gkg", "business_id": "SV840JDqpS2to6ZL-2jILw", "user_id": "fJhr0G2JBNkfqpbIwkEQHg", "date": "2013-03-12 14:41:02", "stars": 5.0, "text": "I normally don't do reviews for fast food spots but I feel a service needs to be done for this Taco Bell location.\n\nFirst off, in my past life I worked at a Taco Bell restaurant. I understand the trials and tribulations that go with the job. This location and service is impeccable. The orders are take swiftly and always complete. I wish I knew their names but the women that work the drive thru window are wonderful. They are always friendly and courteous. I have probably made at least 20 or so runs and the service is always consistent.\n\nThumbs way up City Ave Taco Bell! You have restored my faith that fast food and the service that goes with it can be top notch!", "aspect_word": "food, service, location", "sentiment": "neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.3642, 0.5737, 0.5791, 0.7981, 0.8052, 0.6459, 0.7806", "emotion": "fear, neutral, neutral, surprise, joy, neutral" }, { "review_id": "-hu_wxJhEEJpxZO16mdf4Q", "business_id": "-imlMPrEJ8cc99qjEclKVA", "user_id": "Eg5niduTCVnaIBzGmoLiVQ", "date": "2017-09-15 06:26:18", "stars": 5.0, "text": "Not sure it deserves a 5 star review, due to the intermittent service, but these 1 star reviewers need to know the food hasn't even been prepped before they order, hats why it tastes so good, if you want a burger that's ready to eat head over to McD's or White Castle.. if you want a fresh cooked delicious sammich at 1:30 AM as you're driving in from STL after a 3 hour flight from Phoenix, roll in to Steak 'n Shake..", "aspect_word": "service, food, burger, sammich", "sentiment": "neg, neu, neu, pos", "sentiment_score": "0.8524, 0.3679, 0.4426, 0.3655", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "fst9N8JY78Qa4dSm3QjxaQ", "business_id": "P3Oy6-nfqP46PmHJXNPLYA", "user_id": "m3ONRSBwVtfT-CABV-w7dg", "date": "2018-06-15 16:47:00", "stars": 5.0, "text": "This is my go-to Starbucks in the city. I come here A LOT and I wouldn't keep coming back if I didn't think the service and drinks were spot on. Whether I'm just running in for a quick pick-me-up or I'm coming to hunker down for a few hours and study upstairs, it's always a great experience. It's also nice when you're on a first name basis with one of the employees. :) Anyway, everything I order comes out relatively fast and tastes great and I love the decor/ambience (and the fact that there's an upstairs). I love this Starbucks!", "aspect_word": "service, drinks, employees, decor, ambience", "sentiment": "neg, neu, pos, pos, pos", "sentiment_score": "0.6271, 0.5156, 0.4410, 0.7959, 0.6634", "emotion": "neutral, surprise, joy, joy, joy, joy" }, { "review_id": "5ez6nmOGAnBqTWe6KXUdtA", "business_id": "wh7vVt4Fn3MvZtR6jIUU6A", "user_id": "CJpvLfuNHPydZBaDFnlTjA", "date": "2013-07-15 03:32:38", "stars": 1.0, "text": "UPDATE:\n\nGave it another try yesterday, but if anything it's gotten worse. They seem to be hopelessly understaffed. There was no line at all, but several people came in behind us and then just left before ordering when it was apparent that it was going to take a looooonnng time to get something to eat. Our order took close to 15 minutes to complete, and we had to go back for an item that they forgot. It looks like they're trying to cut costs by running it with as few employees as possible. If they keep this up their costs will be zero since it will be out of business.\n\nWow....if the people who work in this place were any slower they would be moving backward. I've seen several occasions where people in the drive-thru lane just give up and leave, even after placing an order. I spent 15 minutes there this morning, with ONE CAR in front of me, waiting for a simple breakfast order. I would have left, but there was another vehicle right behind me and there was no room to pull out. \n\nI see from the reviews on here that their service problems have been going on for at least the last year or so. I don't know who owns this franchise, but it's obvious that it's someone who doesn't care if it goes down the tubes.", "aspect_word": "understaffed, line, employees, waiting, breakfast, service", "sentiment": "neg, neg, neg, neg, neu, neg", "sentiment_score": "0.8449, 0.5411, 0.6341, 0.3418, 0.6399, 0.7711", "emotion": "disgust, sadness, surprise, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "y2URp0jZiWWEVHqyIO2Ong", "business_id": "6ixTweh-QM88GDrHTjegGA", "user_id": "XLD6kubIF2PxJf5s7cAzCw", "date": "2018-11-07 18:46:19", "stars": 4.0, "text": "One thing that separates this PFC from others that I've been to is the outstanding service they provide. Come to think of it never had bad service or a bad experience at any across the country. But this one is, I feel, is different in a good way. The Staff have a really good feel for customers and the location is perfect for locals who become regulars. That, \"Sometimes you want to go where everybody knows your name\", thing is really going on. The food is always good, no matter what I order and the Staff seem happy to be where they are. Love this place.", "aspect_word": "service, Staff, feel, location, food", "sentiment": "pos, neg, pos, pos, pos, pos, pos", "sentiment_score": "0.9124, 0.7632, 0.8491, 0.5409, 0.6780, 0.8388, 0.8281", "emotion": "neutral, neutral, joy, joy, neutral, joy, joy, neutral" }, { "review_id": "J61LZUZGpNrUI_6aud09dw", "business_id": "o_6jlZdwvypYxWElvgKgAw", "user_id": "rWNnEks7sc89x_Ih1fr5zQ", "date": "2014-03-02 22:21:38", "stars": 5.0, "text": "I had a long 7 person order so I placed my order online. I picked it up and headed home and realized I only had 1/2 my order. I called and spoke to India. She was amazing!! She took care of it and gave us our order on the house because of the confusion. Stellar customer service on her part. I will definitely go back. This was my first experience with this company. WTG India, and the staff at the Thornydale location. BTW the food was amazing and all 7 people had different orders and loved it!!!", "aspect_word": "customer, service, staff, food", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.7494, 0.3350, 0.7493, 0.8852", "emotion": "neutral, surprise, surprise, neutral, neutral, joy, neutral, surprise" }, { "review_id": "IospqbVXvLVbTtKQRYN2iw", "business_id": "D99kvKSnsCtD07mExtN_Pg", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2010-01-26 20:37:27", "stars": 2.0, "text": "I was dragged here yet again, and the food and service were decidedly sucky. (Sorry \"Amanda\" - sweet yet clueless high-school aged server).\n\nMistake 1. (Our bad) Come on a Saturday night at 6:30\nMistake 2. Patiently wait for table with5 year old\nMistake 3. Ask for \"a few minutes\" when said server asks \"Ready to order?\"\n\nMy kid nearly had a melt down while waiting for her $3.99 Kraft Mac 'n Cheese and my $9.99 burger - asked for medium- was charred and tasteless.\n\nYick.\n\nHope my inlaws enjoyed the teeny tiny overly salted steaks.\nIf it were not for their generosity, I would never, ever come here. (They paid, they picked. And, yes, I am grateful to them - but please - there are so many better places to go.)", "aspect_word": "food, service, server, wait, table, waiting, Cheese, burger, steaks", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neu, neu, neg", "sentiment_score": "0.8367, 0.9006, 0.9081, 0.6128, 0.5122, 0.8512, 0.3875, 0.2722, 0.4569, 0.4507", "emotion": "disgust, sadness, fear, sadness, fear, neutral, joy, neutral, neutral, neutral" }, { "review_id": "HYlxIuvTA9IpH5QzDGnmRQ", "business_id": "PY9GRfzr4nTZeINf346QOw", "user_id": "dnvJD2WbZ0KmmQxazAP0Gg", "date": "2021-10-11 17:48:40", "stars": 3.0, "text": "For me, this place was just ok. \nWe stayed two nights in town for a few concerts. \n\nThe bed was comfy and thats what I remember most. Our neighbors were a little louder than I would've preferred. It was pleasant for what it was. I spent close to $500 for two nights bc they were booking up fast and we waited til the last minute (not my personal choice) so we had to take what was left. We stayed in a basic room, no frills, none of that. I won't make that mistake next time. \n\n*We did not do anything like gamble at this resort so I can update my review the next time I go. But as far as a place to rest your head, it was fine*\n\nPro tip - If you have the \"Do Not Disturb\" sign hanging on your door and don't take it off by 1pm ish, they will not make up your room unless you contact them directly.", "aspect_word": "place, bed, room, frills, door", "sentiment": "pos, pos, neg, neg, neu", "sentiment_score": "0.5453, 0.7262, 0.3838, 0.3896, 0.4175", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "LctdML15ynGBwLgRSeu8ug", "business_id": "w2KlUmMTw9leo_4kYq95hg", "user_id": "I-JKKX7PHHd_z9nNMkH6kg", "date": "2019-06-28 20:10:16", "stars": 1.0, "text": "I came in around lunch time so I expected to wait in line - but no one was moving with any sense of urgency. There were some dirty tables and it seem all the staff were pretty fatigued and overwhelmed. When I inquired about the rewards program, the cashier was not sure about any of it and told me to look on the app. I got a drink with my order but wish I would've looked over at the Coke Freestyle machine first - everything was out except for Dasani flavored water and Diet Coke varieties. The lids of the sweet/unsweet tea dispensers were barely on like someone had half attended to it. I wanted to get out of here as soon as I could.", "aspect_word": "lunch, tables, staff, cashier, drink, Coke, Freestyle, flavored water, Diet Coke varieties, lids, tea dispensers", "sentiment": "neu, neg, neg, neg, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.7234, 0.7159, 0.9205, 0.5732, 0.7399, 0.4603, 0.3592, 0.3755, 0.3652, 0.4762, 0.3754", "emotion": "surprise, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "FP_pRFCisoSlXfcQNAf40g", "business_id": "X58bbekzeDgD-UHcjfEOIg", "user_id": "ypkhO6BiGYpHrHsvJX0bsg", "date": "2019-12-22 00:29:51", "stars": 3.0, "text": "Clean restaurant, lots of TVs and super slow, but friendly service. Or food came out cold and we had to ask for it before our server came out with it. Good for a beer or two, but think about going somewhere else if you have less than two hours to eat.", "aspect_word": "service, food, server, beer", "sentiment": "pos, neg, neg, neu", "sentiment_score": "0.8517, 0.6335, 0.5372, 0.7609", "emotion": "joy, joy, neutral" }, { "review_id": "yDmeP12_wPWwTOlH7yfTJA", "business_id": "AbFmB9JxE40z4w2bO9XBgw", "user_id": "vDoygltA3bXZSIJhIUlifA", "date": "2017-10-29 21:05:29", "stars": 2.0, "text": "Took my order and a girl in the background was criticizing that I ordered veggie burgers. Really unprofessional. The guy i talked to was really short with me and unfriendly. The veggie burgers are about 4.50, which is way over priced. However, I will say that the burgers looked better than ones I've seen from this location in the past, so at least there's that I guess. The customer service desperately needs improvement. Won't be going to this location again completely based on customer service. I don't need to be criticized about what I order. That's just rude.", "aspect_word": "veggie burgers, guy, priced, burgers, customer, service", "sentiment": "neg, neg, neg, neg, pos, neg, neg, neg, neg", "sentiment_score": "0.4806, 0.8618, 0.4715, 0.4846, 0.5924, 0.6429, 0.4053, 0.6464, 0.5036", "emotion": "disgust, disgust, disgust, neutral, neutral, sadness, neutral, anger, disgust, neutral" }, { "review_id": "_KTQo3CWv66cD8r8GRbh0w", "business_id": "XIdjpQWEw0-0h41Xbs47kA", "user_id": "0YI3p9o-ntRgRaPWpfa22Q", "date": "2021-10-26 21:49:21", "stars": 5.0, "text": "There are two Starbucks within spitting distance of each other in this area. One is located next to a pizza place and has a drive thru. The other is located inside Giant Eagle. I believe this one is the one with the drive thru.\n\nQuite a line at 3pm but it moved pretty fast. Very friendly at the drive thru and my order was correct. Also free with my Star Points. Pretty easy in and out if you use Springmill Rd.", "aspect_word": "pizza", "sentiment": "neu", "sentiment_score": "0.4719", "emotion": "neutral, neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "LG8gFb3O09eDl0ZWcF2jmg", "business_id": "4neE9YMUprmQvsTzEvWoZA", "user_id": "r55tqEFOEwNGBDJlYThvvA", "date": "2016-09-01 13:44:59", "stars": 1.0, "text": "The absolute fucking worst. Pardon my language. I hate this place with a passion. I would tolerate it except for the fact that I left my laptop (a 2012 Mac Pro) at a friend's in Pittsburgh and she had it two day Priority shipped and despite the package apparently being sent out for delivery, then going back to this place where I put a request for the package to STAY, I found out after waiting in line for half an hour that the package was out for delivery...? Or as the front person said, \"it's not here so it must be out for delivery\". Oh. Okay? Despite me continuously checking the tracking number on their site and it saying my package is at this post office...? I don't want to ever come back. It's super understaffed and the workers are rude. Probably just working there for benefits. Lost your package? Assume it's gone because this place is the definition of incompetent :) \n\nI can't wait for the day that Fedex and UPS run this shit show of a governmental organization into the ground. \n\nOh, I guess the one star is for the fact that my package was insured by my amazing best friend so I'll just file a claim and HOPEFULLY get reimbursed that. But the office gets 0 stars.", "aspect_word": "package, delivery, waiting, front, person, understaffed, workers, UPS", "sentiment": "neu, neu, neu, neg, neu, neu, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.4271, 0.4711, 0.4617, 0.3888, 0.4025, 0.4346, 0.5740, 0.2597, 0.8206, 0.8590, 0.3687, 0.4310", "emotion": "disgust, neutral, anger, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, anger, neutral, anger, neutral, neutral" }, { "review_id": "Q4mnKWgPNm2ZkKoT8Dbrzw", "business_id": "dEjv0c41gY1U_tQfrQcX9Q", "user_id": "EmUU3rdbxVWVazUT8oBB3g", "date": "2011-08-01 02:24:06", "stars": 4.0, "text": "Okay, call me crazy but, yes, I drove 20 miles (one way!) to come eat here.\n\nWhy? Because when I lived in California, I used to live about 5 miles from a Red Robin and apparently, I seriously took it for granted. I really missed the never ending steak fries (and delicious blend of spices that many people have told me I should 'take with me' - ahem, that's stealing, so no, I haven't and won't ever do it.)\n\nThe burgers here are solid. You get to choose your bun (I believe last time, mine had jalapenos in it), cheese and the like.\n\nThe Red Robin Freckled Lemonade is SO good! You've got to like strawberries to really appreciate it, because they give you some heaping helpings of them with every refill.\n\nThe last time I was here, service was good, granted - it was pretty late at night so that might be a factor.\n\nOh Red Robin, how I miss you being conveniently located next to me!", "aspect_word": "steak fries, blend of, spices, burgers, bun, cheese, Red Robin Freckled Lemonade, strawberries, refill, service", "sentiment": "pos, pos, pos, pos, neu, neu, pos, pos, neu, pos", "sentiment_score": "0.3878, 0.4323, 0.4031, 0.8350, 0.3687, 0.3403, 0.5358, 0.4455, 0.5936, 0.4809", "emotion": "anger, surprise, neutral, neutral, joy, neutral, sadness" }, { "review_id": "dFqD9zYQDnJa7pxOypgfNw", "business_id": "VCft2rBGhUtj3A5O37xe5w", "user_id": "r00-uqXwIt3EIuhg5tX17Q", "date": "2012-05-31 14:36:20", "stars": 1.0, "text": "I gave 1 star because I was not impressed with the cleanliness and quality of service in this particular location. \n\nFor a new restaurant, I was shocked when I found out how messy this place was. Uncleaned tables, trashes and spills all over the floor in the dining area, and the restroom was also messy. I saw there were more than enough people working behind the counter, but the service was very slow and only 1 person was doing a quick cleaning. It took us 15 minutes to get 5 mini cookies. The food was also greasy...yuck.\n\nDo you know that Indiana has only 3 outlets (compared to 930 outlets in the state of California) and this location is the first one open? They should try to make it right, at least clean this place!!!...Very disappointed.", "aspect_word": "service, tables, dining area, restroom, counter, cookies, food", "sentiment": "neg, neg, neu, neg, neu, neg, neu, neg", "sentiment_score": "0.6059, 0.4920, 0.5118, 0.5706, 0.5017, 0.8195, 0.2955, 0.7569", "emotion": "surprise, surprise, disgust, surprise, neutral, joy, neutral, neutral, disgust, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "Fs5zj-TXmBERCo1TJ4xXqg", "business_id": "GJRL2aR72jk7xnQh3hn1fA", "user_id": "8FilOF3rJfF3MktgqpsvMA", "date": "2020-02-14 22:05:12", "stars": 4.0, "text": "I really enjoy stopping in the Cracker Barrel from time to time. I have always received friendly service and some good stick to your ribs tasty American traditional food. The portions are generous and you can get a lot of food for a reasonable price. \n I like that you can get breakfast all day. I like the general store that you can peruse before or after you meals. My grandchildren always find something for me to get them and so they are always ready to join me. \n I always get a good piece of fish, always moist and perfectly cooked. The thick cut bacon is always excellent. The grands can make a meal of biscuits and gravy with a side of bacon. \n If you are on the road and want a filling meal at a reasonable price, this is where you want to stop.", "aspect_word": "service, ribs, food, portions, price, breakfast, meals, fish, cut, bacon, grands, meal, biscuits, gravy", "sentiment": "pos, pos, pos, pos, pos, pos, neu, neu, pos, pos, pos, pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8763, 0.6469, 0.4183, 0.8189, 0.5717, 0.5190, 0.6138, 0.7775, 0.6884, 0.5357, 0.3989, 0.4518, 0.6846, 0.3453, 0.4490, 0.3825, 0.4637, 0.2910", "emotion": "joy, joy, neutral, joy, joy, joy, joy, neutral, neutral, neutral" }, { "review_id": "RcxGg0Ic5UKG-QMEhcgH0w", "business_id": "Hez0sedVgyIJ3kee1U-3Eg", "user_id": "KbTwdMNIoACrNtLoZe1CUg", "date": "2019-10-24 20:07:51", "stars": 2.0, "text": "Alright, so I'm on my way home from work and stop here for food... literally was in the drive through for 30 min, but I didn't really mind because I wanted food that was ready right then and there. I got my food finally and they forgot my nugs, had to drive back. Me, being the person I am, trusted that nothing else had gone wrong, well that was my mistake... look at the photo", "aspect_word": "food", "sentiment": "neu, neu, neu", "sentiment_score": "0.8358, 0.6475, 0.7370", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "2e3Y8AtCJH9f8k-4bt_AlQ", "business_id": "vJLmwiI-GlwEYbCK2N5pyg", "user_id": "AK_jwiwOcW4YU-dlh-uciQ", "date": "2014-01-02 01:52:50", "stars": 5.0, "text": "Located at Scott Air Force Base, I chose to use the drive-thru service on 31DEC, as I had a few places to visit, and started my day a little late.\n\nWhile waiting in line at the drive thru, I got JOY'D from a 99.1joy!FM listener. That is what some call a 'drive-thru blessing' and many others call a 'random act of kindness'. What a surprise, especially since I was a visitor to the area. Whoever that person was ahead of me, you certainly made my day!\n\nService was pleasant & efficient, and I was headed on my travels in no time.\n\nI recommend.", "aspect_word": "service, Service", "sentiment": "pos, pos", "sentiment_score": "0.3296, 0.8293", "emotion": "neutral, surprise, joy, neutral, neutral" }, { "review_id": "3v4d0Ow7zL73P9j3mSld_g", "business_id": "NCHUoBAMTDqI754PICPN9A", "user_id": "isIgfxN4EezltNageG2Tzw", "date": "2017-06-25 00:17:12", "stars": 3.0, "text": "We were attending a commencement ceremony at UCSB. We arrived a little early so we decided to stop by for breakfast. \n\nWe were shocked to see how dirty the front area of the store was when we arrived. There was trash all over the place and looked disgusting. It looked like there was a party there the night before and nobody cleaned up. \n\nLuckily, the mess outside did not reflect the inside of the store. The store was clean and organized. Unfortunately, the restrooms were closed and from the other reviews I have read, this is a frequent occurrence at this location. \n\nRegardless of the inconvenience, we were able have breakfast before heading to the Commencement ceremony.", "aspect_word": "breakfast, front, mess, restrooms", "sentiment": "neu, neg, neg, neg, neu", "sentiment_score": "0.8558, 0.4134, 0.4387, 0.4249, 0.7887", "emotion": "neutral, surprise, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "g_tzfPE03ZAXLwm1xOM0Sw", "business_id": "s8zQJgjBhlwE-qcGPKnGsQ", "user_id": "QwW8ucobuKovGhYRbmlGeg", "date": "2017-03-05 06:11:06", "stars": 2.0, "text": "Well this is certainly one of the better Subways in the area. Very nice and helpful staff, the dining area was glean and well kept. I ordered my usual roasted chicken sandwich topped with nearly everything under the sun. But like I've written a few times before: Tucson's restaurant scene is just a little bit too great for ANY fast food spot to shine. From fine dining to sandwich shops, as well as some of the greatest Mexican food in the world, there are just too many wonderful choices to warrant choosing to spend money on another small, bland meal from a billion dollar chain restaurant with nothing special to offer. \nI don't know that I'll ever Visit another Subway if I can help it. And this was one of my best experiences eating at one.", "aspect_word": "Subways, staff, dining area, roasted, chicken sandwich, food, dining, Mexican food, meal", "sentiment": "pos, pos, pos, pos, neu, pos, pos, pos, neg", "sentiment_score": "0.4735, 0.8630, 0.5378, 0.4193, 0.4399, 0.3089, 0.4836, 0.5328, 0.5340", "emotion": "neutral, joy, joy, neutral, fear, joy, neutral" }, { "review_id": "dmvC7bGDCvAeqmMKkLFmlw", "business_id": "gyOiiM7g2ylYK_WT5vLFyw", "user_id": "TDNIX2g1jAOQw-MW5d_KAg", "date": "2018-10-31 22:11:51", "stars": 5.0, "text": "This is a pretty big wawa. I usually just pass to fill gas (because they're one of the cheapest gas stations) and I haven't visited where it's so busy I have to wait in a line of cars. There is an area to fill your tires with air. \nThe wawa itself is gracious in space, clean and neat. The cashiers are really nice and the cooks behind the hoagie bar go out of their way to meat your needs in your order. Wawa is always the best, but this is one of the best locations I've been to.", "aspect_word": "wawa, cashiers, cooks, bar, meat, Wawa", "sentiment": "pos, pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.5289, 0.4247, 0.4845, 0.5500, 0.6214, 0.3821, 0.5659, 0.3896", "emotion": "surprise, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "bha6K1ZBJW6bgU-Vyf9IwA", "business_id": "xxxL7I3hGCEymNlYLXUyBA", "user_id": "t9t2iGWp07PPlUyc2h9LmQ", "date": "2014-09-11 17:35:22", "stars": 2.0, "text": "Both times we have gone in to this subway we were not greeted or even acknowledged when we came in the door. The employees looked like they hated their lives. One guy in particular looked miserable and talked so quietly he was hard to understand. When I got home that night I found 1 tomato on my 6 inch turkey sandwich which needed at least 2 if not 3. I tried to be nice and polite because I do realize everyone has bad days but I have never had service like that before. Since the employees looked miserable both times we visited I'm thinking it probably has something to do with management at the store. There food tastes just as good as any other subway so I will probably go back.", "aspect_word": "employees, guy, sandwich, service, management, food", "sentiment": "neg, neg, neu, neg, neg, neg, pos", "sentiment_score": "0.8975, 0.7064, 0.4912, 0.8103, 0.8706, 0.4268, 0.7051", "emotion": "neutral, disgust, sadness, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "meAgXlOIsi6ziNf0E1Yh4A", "business_id": "CYdFfiT6JmTdLRrbQjbosw", "user_id": "MMcI2525aEgVrOZzujWuEA", "date": "2017-08-17 23:58:10", "stars": 1.0, "text": "Carpet installation nightmare. We installed $6,000 worth of carpet, then decided to install another (the largest) room with the same material. Another $1,500 later and they delivered the wrong measurement, for a room that was ALREADY installed. They've measured the space twice already and can't keep a measurement in the system. We have a bare floor with tack strips, and furniture packed in to other rooms while waiting to have this completed. I've called the company six different times to secure a re measure and to finalize this installation. I have not been called once proactively and offered service or a solution. Each associate passes the buck to another person or department. And USIG, their contractor group is just as inept. Stores can't share information with each other and the back office doesn't have a clue what's going on. Calling the store ensures between 15 minutes and a half hour waiting on hold. I regret trusting them with my home. You'll get a better deal elsewhere and I can't imagine worse service. ZERO professionalism with issue resolution. Don't waste your time.", "aspect_word": "Carpet, contractor, waiting, service, professionalism, time", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6070, 0.3516, 0.6910, 0.4357, 0.5589, 0.4119, 0.4283", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, sadness, disgust, anger, neutral" }, { "review_id": "J4d1m_wgV46K_9hSKK0g8A", "business_id": "TwgRy3xS6NYUMRGqwx8ZQw", "user_id": "sDy8oKKAB2POcRRwtju-hw", "date": "2019-01-15 22:33:05", "stars": 3.0, "text": "Supercuts is Hit or Miss.\n\nThey're much faster than wiggle worms and you get a lot more peace and quiet. No screaming or crying children- so that's a plus. \n\nAttention to detail is lacking though.\nMy son walked out with a face/neck full of clipped hair. I don't think she even bothered brushing him off after his cut. She also failed to leave the hair length on top as requested... frustrating.\n\nMost of the time though, \nMy son and I get in and out without an issue.\nBeen coming here for a few years and it's good enough for us. Not great but not bad... good enough damn it.", "aspect_word": "Supercuts, hair", "sentiment": "pos, neg, neg", "sentiment_score": "0.5832, 0.3941, 0.3692", "emotion": "sadness, neutral, joy, neutral, surprise, neutral, neutral, neutral, anger, fear, joy, sadness, neutral, neutral, anger, neutral" }, { "review_id": "W-l2Us9sP-IX969xcrQdsQ", "business_id": "pUeuBWxgll2in2KqKeAR_A", "user_id": "2HlffM3Y62OpEKNlbDmnyQ", "date": "2016-05-20 19:23:26", "stars": 4.0, "text": "God, this place is strange.....but in a surprisingly good way....allow me to explain....\n\nWhen I originally researched the place I expected a more upscale experience, given the location, menu, etc.\n\nWhen we arrived I was impressed with the décor, lighting, fantastic vaulted ceilings with some incredible wood beams, it was the tits. I then looked at the menu a bit more, and was taken back by the reasonable prices for the cuts of meat. What put me off more than anything was the mix of clientele, ranging from gentlemen in full suits, to kids in flip flops and tanks. Given the location, at the mall essentially, I guess this should have been expected.\n\nThen the food came. I ordered the pepper crusted strip, which in the simplest of terms was fantastic. I love black pepper crusted anything, and this was great stuff. The odd thing was the fact that in an effort to be more upscale (a la carte meat), the steak came by itself on a massive plate, which made the steak seem tiny. With it I ordered the Caesar salad, my usual accompaniment. The two together, tethered with two Manhattans made the night complete.\n\nOn top of that, the bill, with included my wife's entrée along with a glass of wine was still less than $100. Compare that to my time at Sullivan's, which resulted in a $200 bill, and I now know where I'll go from now on to get a quality pepper crusted steak.\n\n\"Yay! I'm a fan!\"", "aspect_word": "location, menu, décor, lighting, ceilings, beams, prices, meat, clientele, food, carte meat, steak, plate, Caesar salad, accompaniment, Manhattans, bill, entrée, glass of wine, pepper, crusted", "sentiment": "pos, neu, pos, pos, pos, pos, neu, pos, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.3771, 0.5213, 0.6173, 0.5414, 0.4108, 0.3327, 0.6816, 0.3827, 0.2150, 0.4520, 0.3883, 0.3059, 0.4383, 0.3795, 0.4016, 0.4248, 0.4656, 0.2293, 0.2519, 0.6525, 0.6251, 0.5042, 0.5352, 0.2743, 0.2365, 0.3071", "emotion": "surprise, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, surprise, surprise, joy, joy, neutral, joy, neutral, neutral, joy" }, { "review_id": "CdNA1TaFeBGzPQaVV_T3Yw", "business_id": "79-mLS1vvVYkHRCYBMXmzw", "user_id": "2x6zQomtMOfnpWXLUqv5Sw", "date": "2014-07-17 18:03:12", "stars": 3.0, "text": "This location is usually crowded and the parking is tough, but the staff has always been great and the place has always been clean. It's not spotless because it's a busy location, but all in all it's a great place to meet. Outside seating is available, but not the greatest for ambiance, but it's a seat in a busy location. I visit occasionally and would recommend it to others.", "aspect_word": "parking, staff, place, seating, ambiance", "sentiment": "neg, pos, pos, neu, neg", "sentiment_score": "0.6551, 0.8687, 0.5774, 0.3229, 0.5027", "emotion": "neutral, joy, neutral" }, { "review_id": "qhudbV7ta6GFKtgNH8x2yg", "business_id": "fKXU_HMU09PJfTHjtInN0Q", "user_id": "cjLp1QarHZb_SCf6xJmIWQ", "date": "2021-12-05 19:18:26", "stars": 4.0, "text": "Tucson has such an amazing array of locally owned places to eat, it takes a lot for me to eat at a chain restaurant . BJ's fits that bill with good service and good food. One of the things I like about BJ's is they try new things on their menu, yet keep the solid selling favorites. I really enjoy the avocado egg rolls, and the Margherita flatbread. The Chicken Tortilla soup is pretty good too. They add corn and diced tomatoes , and that really adds a unique flavor. One of my MOST favorite items on the menu is their turmeric roasted cauliflower. Perfect flavor combination, and comes with lentils to make this non meat snack a complete protein. All in all a solid 4 stars.", "aspect_word": "service, food, menu, avocado egg rolls, Margherita, flatbread, Chicken Tortilla soup, corn, tomatoes, flavor, turmeric roasted cauliflower, lentils", "sentiment": "pos, pos, neu, pos, pos, neu, pos, neu, pos, pos, pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.8826, 0.8817, 0.7937, 0.5202, 0.4746, 0.3111, 0.3517, 0.3458, 0.4109, 0.5712, 0.4409, 0.4710, 0.7083, 0.8018, 0.5223, 0.6006, 0.3199", "emotion": "joy, joy, joy, neutral, neutral, joy, joy, neutral" }, { "review_id": "cyqoxUlJfgXomyReWSwzAQ", "business_id": "kTcRLWDxGcHeY5klakOvyg", "user_id": "0nssQA8JNUc82xy2Jk4lkA", "date": "2018-06-27 11:22:23", "stars": 1.0, "text": "I am fixing my review on Walgreens. \nI called there to see if my doctor sent my prescription there and if he did to see if it was ready or when I could go get it. The guy in the pharmacy answered and asked me to spell my name and while I was doing that, cut me off and said: give me your date of birth...I asked him why he interrupted me and was being rude to me, he hanged the phone on me. I called back and he answered and I asked why he hanged the phone on me. He said he did not.\nI called back again and asked for the manager and Cory come on the phone and my mistake was that the guy was trying to say he was the manager.\n\nFirst I had no idea that Cory is the manager and wrongly interpreted that he was the guy on the pharmacy that just decided to hang on me after being rude and after I asked him why he was being ru. For the guy in the pharmacy that did that all I can say cuddles to you...as For Cory, I apologize because you have a terrible employee that does not respect people or management. Like I said before: getting my meds for heart is not important when somebody treats you without any respect.", "aspect_word": "guy, manager, employee, management", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6784, 0.7047, 0.5938, 0.7589, 0.7782, 0.4870, 0.6755, 0.8336, 0.7566", "emotion": "sadness, neutral, anger, neutral, neutral, anger, neutral, surprise, joy, neutral, neutral, fear, anger, neutral" }, { "review_id": "6pq_T6kmyYwbAiWqdxYjxQ", "business_id": "_PVioylxD26Oprw-HmShoQ", "user_id": "QFo2ORoU13mTIkzkG6JAWw", "date": "2014-10-16 19:49:27", "stars": 1.0, "text": "I've rented from this location twice. The second time was worse than the first. I rented from them because it was close to my home. The first time was last minute, car being put into shop thing so waiting wasn't a big deal. The second time I reserved a car in advance, called them prior to going to pick up the car to see if the one I rented was onsite (told it was) and then when we got there I had to wait longer for my reserved car than when I just popped in to pick up one. It wasn't onsite and when they did get it there it had to be washed and vacuumed. I ended up waiting almost two hours for a so-called reserved car. If I could give negative stars, I would. I will never rent from this location again. The fact that they're understaffed (although the employees do try...but you can only do so much with two people) doesn't help matters at all.", "aspect_word": "waiting, understaffed, employees", "sentiment": "neg, neg, neg", "sentiment_score": "0.5293, 0.7252, 0.7988", "emotion": "neutral, disgust, neutral, surprise, neutral, surprise, anger, sadness, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "_v0xvDfcHmvZBK6P7ty-cQ", "business_id": "bAoaqkzsAPJ8gZ6Ffw1kGg", "user_id": "Dj-HuKJhpWTMlxbffWqfRQ", "date": "2013-01-23 18:15:58", "stars": 4.0, "text": "Even though this is a very busy Subway- I think a 4 star rating is great for its location, the friendly staff, and they are always quick to get you in and out the door!\nI have eaten here for lunch maybe 12 -13 times over the past year and they are always ready for a rush! Ready to make sure you are satisfied! and also they are open 24 hours and have a drive thru! \n\nTell me... how could a subway get any better? oh yeah it could be free. but since it is try one of their $5 foot longs today!", "aspect_word": "location, staff, lunch", "sentiment": "pos, pos, neu", "sentiment_score": "0.6236, 0.8955, 0.8729", "emotion": "neutral, neutral, surprise, neutral" }, { "review_id": "iAxqTnPyHNP9hO95eyzWVQ", "business_id": "PrR3Q-O-WbIjBQx8WAvPaQ", "user_id": "b_uurFSN7WEvtAF-thbGbA", "date": "2014-05-28 20:24:04", "stars": 1.0, "text": "Terrible customer service!!! Stay away!!! I purchased a sofa and was told it would be in stock in 7-10 business days. After three weeks I called and was told they were having computer problems and they would call me right back...they never called back!! I called back a few days later and was told it would be another month before my couch arrived. Unbelievable. I asked for my money back and was told there is 10% restocking fee for refunds three days after the purchase is made! For a couch that's currently out of stock?! Ha!!! I wouldn't be so upset if only they had once stated that they were sorry. \"Ashley\" acts as if this is solely my problem and not there's.", "aspect_word": "customer, service, sofa, fee", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.8099, 0.6100, 0.5669, 0.4164", "emotion": "fear, neutral, neutral, surprise, surprise, surprise, neutral, neutral" }, { "review_id": "hSNLvQXidOOc0_fkMF9Ybg", "business_id": "GSiZfdrbw72LF1D2xTaTzQ", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2016-04-19 04:09:18", "stars": 4.0, "text": "Mission Complete!!!! The Grand Opening is great and run smoothly. Although the staff is not familiar the entire menu but they are well train. Smiling at all time and check on you. \n\nThe sampler is the best way to tried their BBQ with lesser cost. Pricing is average with the amount of food was given. The sampler allow you to choose two or three meat sampler. Or you can have your own combination by adding quarter pound of each meat items. \n\nToday I have baby back rib and the brisket. The brisket has a choice of moist or lean meat. I would suggest moist is the way to go. The rib cook till fall off the bone. They are still juicy and yummy. I also like their sausage and turkey. Seasoning has reach the inner turkey. \n\nYou can make it a combo by adding single side or two sides. All come with drink. I have green bean bacon a southern dish.", "aspect_word": "Grand, staff, menu, BBQ, cost, Pricing, food, meat sampler, meat items, rib, brisket, meat, rib cook, sausage, turkey, drink, bean bacon, southern, dish", "sentiment": "pos, neg, neu, pos, neg, neg, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.4858, 0.6215, 0.6612, 0.4969, 0.4690, 0.4191, 0.4201, 0.3835, 0.4001, 0.3312, 0.5034, 0.5784, 0.4318, 0.4559, 0.4441, 0.3306, 0.6073, 0.3126, 0.3404, 0.2032", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "fQC9ZyOScQATBftJUWZS0A", "business_id": "UHeQx4RkuKqjn4HRHhFjJg", "user_id": "-gDEwXYf9ZBJfCw2PuYcew", "date": "2020-09-22 17:24:57", "stars": 1.0, "text": "I will not be returning to this location. The drive-thru employees are in dire need of some customer service training. As someone in the industry, there are times when you want to say something rude..but you JUST don't!! Sorry you were having a bad day, but your customers are not the ones to take it out on!", "aspect_word": "employees", "sentiment": "neg", "sentiment_score": "0.3941", "emotion": "sadness, fear, neutral, surprise" }, { "review_id": "8_tLU7IH09AIFcakelAPPw", "business_id": "OtXuvDDD2PNoHKTqRBeJOQ", "user_id": "PmblkD-rhEGuJ9NnOBCDpQ", "date": "2015-01-01 03:33:34", "stars": 2.0, "text": "Just stopped in for a bite with my Niece. I second one of the other reviews on the level of seasoning on the fries - slightly off putting. We ordered two 6 boneless wing combos, both mild. For me the mild lacked a lot of flavor but that's likely my own fault and I should have tried the hot. \n\nCheap and lots of TVs if you want to catch a game but the food wasn't good enough for me to make a repeat visit.", "aspect_word": "seasoning, fries, flavor, food", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7163, 0.5305, 0.6863, 0.5180", "emotion": "anger, neutral, neutral, neutral, neutral" }, { "review_id": "XwZqHnMShjv22oUcksRUxQ", "business_id": "nWecZrhDuoS8XpSABpd6nA", "user_id": "_uMEeZbgqigt222bZ642qQ", "date": "2017-10-03 01:21:27", "stars": 3.0, "text": "I always feel weird reviewing fast food places. Because, you pretty much know what you're getting food-wise, so the rating tends to be on service and cleanliness.\n\nThis review tries to cover everything. \n\nTHE GOOD:\nPopeyes makes awesome chicken. Moist, flavorful, crispy. \n\nService: brand new store, happy, young, eager employees on the front line. \n\nTHE BAD:\nThe price: expensive and the portions are miniscule. I got a family meal for 6. The two \"large sides\" were much smaller than expected, and our mac n cheese wasn't even full! \nThe 1st time I came, I grabbed their \"1/4 lb!\" Popcorn shrimp deal. There was only a handful of shrimp. \n\nService: the workers were cheerful and awesome, but management was not friendly and seemed irritated with my happy worker guy who asked (for me) if they had paper menus you take with us. Also: They still aren't taking American Express. I realize this is a technical issue, not their fault, but when my happy worker guy asked when they would be accepting it, the manager brushed me off, blamed amex and didn't apologize. \n\nThe gravy is gross. And they put it on top of the potatoes... not on the side. \n\nMac n cheese is noodles covered in processed cheese. Nothing special.\n\nTAKEAWAY:\nDon't come here without a coupon. \nManagers need to match their employees enthusiasm.\nEat the chicken, skip the traditional sides.", "aspect_word": "food, service, chicken, Service, employees, price, portions, meal, mac n cheese, shrimp, workers, management, worker, menus, guy, manager, gravy, potatoes, Mac n cheese, noodles, cheese, coupon, Managers, sides", "sentiment": "neu, neu, pos, pos, pos, pos, neg, neg, neu, neg, neu, pos, pos, neg, neg, neu, neg, neg, neg, neg, neg, neg, neu, neg, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.3118, 0.3869, 0.6274, 0.8310, 0.6041, 0.5351, 0.7845, 0.8267, 0.7254, 0.3043, 0.2941, 0.4909, 0.4530, 0.6772, 0.5702, 0.4856, 0.6529, 0.4659, 0.8681, 0.8009, 0.3593, 0.2876, 0.2299, 0.2045, 0.3733, 0.5417, 0.3393, 0.3975, 0.3561, 0.2403", "emotion": "neutral, neutral, joy, joy, joy, disgust, joy, surprise, neutral, joy, neutral, sadness, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "UoiMc23mSs0L03roIZWeGA", "business_id": "GD0_sWqURBSZARKgNgbwRg", "user_id": "GcS6pZm5ucpgdaK4FJRXEQ", "date": "2016-01-07 23:00:02", "stars": 1.0, "text": "I wish I could rate below one star because I was not even able to get anything. I went there at about 11:45 and went to the drive threw my friend and I sat there for about 5 minutes with nobody taking our order. We noticed a person in the parking lot at someones car smoking cigs, who in turn ended up being an employee. We pulled around through the drive through to try and order at the window and someone already had did that and we waited behind him for a while and then just decided to leave. Worse Mcdonalds experience ever.", "aspect_word": "employee, Mcdonalds", "sentiment": "neg, neg", "sentiment_score": "0.7638, 0.4525", "emotion": "sadness, disgust, neutral, disgust, neutral" }, { "review_id": "CMMuvMRA_68KLgIh1eMSvQ", "business_id": "CH6Z3qbKW98Qph6eLn12Gw", "user_id": "fv5XjXAjN_NfJ4gd_Pk99A", "date": "2013-06-28 05:47:59", "stars": 4.0, "text": "They have new staff members. Hooray! The lady working tonight was friendly and awesome overall. The reason for only 4 stars is the lack of stock on the shelves. They did not have two items that I went in for. \n\ni love CVS as a store in general. Small, good sales, coupon machine. I will be coming back since they have good staff (finally!).", "aspect_word": "staff, lady, stock, shelves, sales", "sentiment": "pos, pos, neg, neu, pos, pos", "sentiment_score": "0.8041, 0.6797, 0.5116, 0.4077, 0.6893, 0.8385", "emotion": "neutral, joy, sadness, joy, joy, neutral" }, { "review_id": "o_RKm2dhqErCVuj1jsMAdw", "business_id": "GUmO4BEWjerirhEzceXDWg", "user_id": "rQabMDjAH5xfaJiGvVjMoA", "date": "2020-06-10 13:57:46", "stars": 1.0, "text": "I had to leave a review as my disappointment with the Lutz Lake Fern/Sunlake DD continues. I don't know why I get surprised or upset when things go poorly at this location... but I still do. We stopped by last week, around 8AM, and had another poor experience. Bagel was burnt. No other way to describe it. What I wonder is why the cook/barista would even serve this. They have to know it's going to be sent back. Drink order was wrong and at this early time of day, they were already out of all munchin flavors. Today, I decided to drive the family to the DD at 54/Collier Pkwy. I cannot tell you how much of a different experience this was. Super friendly staff, great selection of donuts and everything came out timely and correct. Yes, it took an extra 10 minutes but was WELL worth it. This is our new DD and we are not looking back!", "aspect_word": "Bagel, cook, barista, Drink, munchin, flavors, staff, donuts", "sentiment": "neg, neg, neu, neg, neu, neu, neu, pos, neu", "sentiment_score": "0.3515, 0.6311, 0.3483, 0.2085, 0.4505, 0.3600, 0.2602, 0.7518, 0.3255", "emotion": "sadness, surprise, neutral, neutral, neutral, sadness, surprise, neutral, surprise, joy, surprise" }, { "review_id": "uTrXKsSDel5hgRgJ7-wF4w", "business_id": "L9XvUfEWfjEmOJAd21o6rA", "user_id": "WcZ6ZiM5jNToJJ8vHGowhQ", "date": "2014-11-14 04:10:18", "stars": 1.0, "text": "I go in there to buy a sandwich and faced quite possibly the most traumatizing experience of my life. The employee working there almost refused to give more onions and showed a general lack of respect and cheeriness that I have come to expect and appreciate from this fine establishment. I was going to purchase a $25 gift card to surprise my wife for our 25th anniversary, and now I fear she will divorce me. Things haven't been going that well lately, and I know this will just be the cherry on top to the end of our marriage. Sure the sex hasn't been the greatest but we've been working with a counselor and at least I have been seeing some improvements. And to top it all off her parents just filed for bankruptcy and are now living in our already cramped studio apartment. I just know they have been feeding the idea of divorce to her when I am not around. Like things weren't strained enough when she lost the baby. So to defuse the situation and hopefully earn some brownie points with her I wanted to get her this thoughtful gift and tasty sandwich. And now I can't.\n\nTL;DR: Subway ruined my marriage.", "aspect_word": "sandwich, employee, onions, establishment, sex, Subway", "sentiment": "neu, neg, neg, pos, neg, neu, neg", "sentiment_score": "0.8587, 0.8850, 0.3893, 0.5436, 0.5598, 0.3814, 0.4819", "emotion": "fear, joy, fear, sadness, neutral, sadness, neutral, sadness, neutral, sadness, sadness, neutral" }, { "review_id": "VT1S7PNhINTiPZw9L0F9pQ", "business_id": "vhLq2M_NAAHLsLVNDER92w", "user_id": "TB9aVgFO2vavHJ-Ns7Nrfw", "date": "2017-03-14 08:47:51", "stars": 1.0, "text": "Honestly one of the worst haircuts I've ever gotten. \nI got the girl in the front seat to the left on a slow Saturday afternoon. She rushed through my haircut and didn't bother cleaning up the back (usually a decent barber would ask a man if they want the back..rounded or square) when I asked her to clean up my neckline, she gave a condescending attitude as if I asked her to glue my hair on and start again.", "aspect_word": "haircuts, barber", "sentiment": "neg, pos, pos", "sentiment_score": "0.7407, 0.3350, 0.2337", "emotion": "disgust, fear, neutral, neutral, neutral" }, { "review_id": "HVig1rW3kMiSTQq3P5n4HA", "business_id": "E5QDrZPan50Rd7jWcaFyfg", "user_id": "6PxYMcL3ZlHbLy0WQ0nukg", "date": "2018-02-21 13:33:29", "stars": 5.0, "text": "This is a good Starbucks! They just opened a few months ago and I am so happy they have finally opened! \n\nThis location is located inside of the Acme in the shopping center (where the Chick-fil-a is). Since it is inside a grocery store, it doesn' have everything that a stand alone Starbucks has (some of the food items and such) but they have most and what is there is done well.\n\nThe staff here is really friendly and personable! They make it a pleasant experience coming to get my coffee. And they are pretty quick as well", "aspect_word": "Starbucks, food items, staff, coffee", "sentiment": "pos, neu, pos, neu", "sentiment_score": "0.5296, 0.4766, 0.8386, 0.5000", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "1gdU3BLIqsZGPzyElFhqPA", "business_id": "gGWsUakrxpJJNerSUXEmPQ", "user_id": "KbGGvIProd5PeTawJaLlDA", "date": "2019-02-14 13:27:00", "stars": 2.0, "text": "This Steak 'n Shake has gone DOWNHILL.\n\nMemories of this location were great, a go-to location for after late night events like Carmel football games.\n\nHowever, I went a couple weeks ago and the entire experience was awful. The restaurant seemed like there were only three employees working. The manager running the to-go orders, one cook, and one indoor dining server, who was serving about 8 or 9 tables by herself.\n\nI dined in, and the place was a complete mess. We're talking about 5+ tables with their dirty food plates not cleaned up.\n\nThe burgers, fries, and shakes were decent - only reason I'm giving two stars. The chili looked awful. My dad tried to send it back because it tasted bad and he wanted baked beans instead, and the server wasn't sure if she could do that, had to get a manager for it instead of just taking the chili and getting him some baked beans.\n\nThe food deals they have are good, but if they can't staff properly, this place is never going to get better.\n\nThe Westfield location is much better. Go there instead.", "aspect_word": "employees, manager, dining, server, tables, food plates, burgers, fries, shakes, chili, beans, food, staff", "sentiment": "neg, neg, neu, neg, neu, neg, pos, pos, pos, neg, neu, neg, neg, neu, neu, pos, neg", "sentiment_score": "0.7462, 0.8151, 0.4212, 0.3016, 0.3986, 0.5394, 0.6465, 0.5736, 0.6714, 0.7509, 0.3438, 0.8411, 0.6669, 0.5256, 0.4086, 0.4109, 0.6420", "emotion": "neutral, neutral, disgust, surprise, neutral, disgust, disgust, neutral, disgust, disgust, sadness, neutral, neutral, neutral" }, { "review_id": "R8m6nPUCB7efMfOQGhhyeQ", "business_id": "wE7Ga0IZsMnxptTGybTkhw", "user_id": "CUs31vAu_aICgjO4ApTwAg", "date": "2018-08-21 00:12:52", "stars": 1.0, "text": "My girlfriend and I bought a Broil King BBQ on 27 April 18. We ordered it per-assembled and had it delivered. The igniter for the rotisserie did not work. Now, I know this seems like a small issue, but we paid over $1000 for this BBQ. When you are spending that kind of money, everything should work. We specifically spent that money so we would have a BBQ that worked and would last us years. We called several time, and were told they were waiting on parts.\n\nThe problem there is that there isn't parts, the system is quite simple. If it was complicated they could just replace the whole rotisserie system as it would probably be cheaper than ordering parts and paying people to repair it. We spoke to several people including the manager and they all told us that this would be dealt with. I am leaving for tour in 10 days and we are quite disappointed that Lowes has failed to repair something so simple.\n\nThe feeling we have is that the employees wanted our money and then could not be bothered with us afterwards.", "aspect_word": "BBQ, igniter, rotisserie, waiting, system, manager, employees", "sentiment": "neu, neg, neg, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.3829, 0.4209, 0.3951, 0.3039, 0.6237, 0.5520, 0.4452, 0.5143, 0.7871, 0.7997", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, anger, neutral" }, { "review_id": "1XKSFGIJ36feG8ECpxrCzg", "business_id": "YkNfdjwFtleFOOhHTvXUUQ", "user_id": "a_-cGctRb1Tjzkzw8Hp3_Q", "date": "2014-02-10 22:28:52", "stars": 5.0, "text": "This Walgreens is great, and since it's nearby and open 24 hours, it's straight up amazing! You never know when you'll need to head into Walgreens for band-aids or even just a soda to brighten your day -- yes, sometimes getting a soda brightens my day. \n\nThe staff here is always very nice and helpful. They usually greet you when you walk in and are more than willing to help you out if you need any assistance with anything. The pharmacy staff is amazing and always very kind and prompt when I go in.\n\nThe location makes it a great place to stop in if you're heading into downtown and need something at basically any hour.", "aspect_word": "soda, staff, pharmacy staff, location", "sentiment": "neu, neu, pos, pos, pos", "sentiment_score": "0.6180, 0.5585, 0.8261, 0.4455, 0.5596", "emotion": "joy, joy, joy, joy, neutral, neutral" }, { "review_id": "YZSmm9vWx3M1meFJ7EKz9A", "business_id": "AHzR6p7UMKsRG5RnjkSONg", "user_id": "8GsgN-bxWdk0gHSSNGtHyg", "date": "2008-02-26 15:37:23", "stars": 3.0, "text": "Not a very good location. The music was playing really loud which made it hard to talk. The tables were pretty dirty - I had to wipe mine down before using it. Also, when I placed my coffee order the staff wasn't friendly - they weren't rude but just kind of grave and serious. I'm getting coffee not ordering a coffin!! I'd go back cause it's conveniently located in one of my favorite malls but not cause of the service or cleanliness...", "aspect_word": "location, music, tables, coffee, staff, service, cleanliness", "sentiment": "pos, neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.6326, 0.6297, 0.8759, 0.6712, 0.8765, 0.5650, 0.5727, 0.4002", "emotion": "sadness, disgust, neutral, neutral, neutral" }, { "review_id": "ooueCbBwOWmNynO2fk9lZw", "business_id": "ruFtZKwlJASx5BTk1dh5AQ", "user_id": "wRlDKnAKnF2qm8srnqLf8w", "date": "2017-07-10 14:04:37", "stars": 3.0, "text": "This was the first time I have tried this location, and I was not impressed. The young man taking our order struggled, I am guessing because he was still learning the position. This wasn't a problem for me. Once we placed our order, we tried to find a table that was clean, but this turned out to be a little difficult as there was something either on the tables or the benches/chairs. I eventually cleaned a table and benches using a napkin with some water on it.\nWhen our order came, there was no kids frosty, as ordered, nor was there any sides of ranch.\nThe queso burger was disappointing, as it lacked the queso sauce. While eating I watched a young man cleaning the tables. To my surprise he was using a dry rag to wipe down the dirty tables.", "aspect_word": "man, position, table, tables, benches, chairs, sides, queso burger, queso sauce", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.7987, 0.4224, 0.4185, 0.4726, 0.3880, 0.3705, 0.4312, 0.3848, 0.4282, 0.4014, 0.3872, 0.6996, 0.3637, 0.4614", "emotion": "surprise, disgust, neutral, sadness, disgust, surprise, neutral" }, { "review_id": "gMljVp8WZItsCVeWpb84_Q", "business_id": "2dk2ZCLTB6Pn6-35cTeMlg", "user_id": "iRtkNNTUCDVm7UigZJL-WQ", "date": "2021-08-31 04:26:23", "stars": 5.0, "text": "I've been going to European Wax Centers for over six years, but I recently visited the Brandon location. It is located in a plaza with a big parking lot. The GPS led me directly to the location.\n\nUpon arrival, I was greeted and checked in. I waited for less than five minutes prior to being taken back. I had an appointment and that was easy to make over the phone. The tech was friendly and was easy to talk to. She did a good job on my service and I would definitely return. \n\nOnce we finished, the tech walked me out and showed me their different products. I did not feel pressure to buy anything; instead she was very knowledgeable and answered my questions on products. I did buy an exfoliate and found it quite pricey but hopefully it's really good quality. When you check out, they ask if you would like to schedule your next appointment and also show you different plans they offer. Again, they provide you the information and do not pressure you to do any plan or buy any products. \n\nI would definitely recommend this location and will definitely be back.", "aspect_word": "parking, tech, service, products", "sentiment": "neg, pos, pos, pos, neu", "sentiment_score": "0.4518, 0.5575, 0.6035, 0.3561, 0.3785", "emotion": "surprise, neutral, joy, neutral, joy, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "iPJA1sMal3YoAUzH6TWw3g", "business_id": "JretvnOFD00a16V3PsdadQ", "user_id": "xX1sK0O8aAfn1aULVeuRZA", "date": "2015-09-26 23:02:42", "stars": 2.0, "text": "Haircuts are fine but David was really a jerk to me. Wouldn't let me even stand anywhere near my 14 month old son during his hair cut. Meanwhile my son was on a high booster with no straps or sides. I tried to stand near my son and David very rudely told me to back off. Haircut is decent but this grumpy old man needs to work on his customer service skills!!", "aspect_word": "Haircuts, man", "sentiment": "pos, pos, neg", "sentiment_score": "0.7496, 0.5429, 0.5782", "emotion": "anger, anger, neutral, anger, anger" }, { "review_id": "p6vNPzIfwixJyCrGchmeXg", "business_id": "hfbZ97Te3T4jeWN6GgsGrQ", "user_id": "m8BMTb9ddo-83-KVoIK1zg", "date": "2020-01-22 00:36:29", "stars": 4.0, "text": "Willa Jean...\n\nA spot you definitely need to check out on your trip to New Orleans. They are known for their cookies with vanilla milk. \n\nI decided not to order this item since I was craving cornbread, and they had it on their menu... so why not?\n\nUnfortunately, the cornbread was one of the worst I've had. It was presented beautifully, a whole block of it with pure cane sugar surrounded by butter on the side. I spread it evenly on my sliced cornbread, but it didn't make much of a difference. It tasted like it wasn't cooked all the way and it was chewy. I had to drink a lot of water with it. \n\nI also got the Fresh Daily Catch of the Day Fish and Chips with Old Bay seasoning, which was very good. My favorite were the fries, seasoned perfectly. The fish was soft, but the batter could have been cooked a little more for crispness.\n\nI will come back to try other dishes. \n\nHappy eating!", "aspect_word": "Willa, cookies with, milk, cornbread, menu, sugar, sliced, Chips, Bay, seasoning, fries, fish, batter, dishes", "sentiment": "pos, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, pos, pos, pos, neg, neu", "sentiment_score": "0.3713, 0.3818, 0.5003, 0.4175, 0.8801, 0.5098, 0.3255, 0.3799, 0.3899, 0.3482, 0.2590, 0.3198, 0.3598, 0.4473, 0.3105, 0.5082, 0.4407", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, disgust, neutral, joy, neutral, neutral, joy" }, { "review_id": "uWyve48pfsyoLOpdUVM_yA", "business_id": "G6woICjwtJIbYHc6xatqfw", "user_id": "hWDybu_KvYLSdEFzGrniTw", "date": "2015-07-23 02:20:12", "stars": 4.0, "text": "It's hard to believe, but I've landed at the same Waffle House again. Last time, I was just driving through Nashville. This time, I'm actually here working for a couple of weeks and my hotel is around the corner.\n\nNight and day, comparing this Waffle House to the one on Elm Hill. A much friendlier and happier staff. Cleaner tables. And the food was cooked better.\n\nI usually have the same thing at a Waffle House - the All Star Breakfast. Eggs over easy, wheat toast dry, hash browns with cheese (covered) and with ham. It was all perfect today. Exactly as it's supposed to be at a Waffle House.\n\nYay! I'm a fan!", "aspect_word": "staff, tables, food, House, Breakfast, Eggs, toast, hash browns, cheese, ham", "sentiment": "pos, pos, pos, neu, pos, pos, neu, neu, neu, pos", "sentiment_score": "0.8052, 0.5451, 0.7863, 0.3766, 0.3177, 0.4830, 0.4338, 0.4161, 0.3425, 0.3945", "emotion": "surprise, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "sTxsszhwp_z1I7C-Mdfw0w", "business_id": "mzTTdvQGkUHZ8ii7OnZC5w", "user_id": "6kJFLAHV-tNsBEZaRTqEWQ", "date": "2018-11-04 02:05:58", "stars": 2.0, "text": "This review is based on my recent shopping experiences at Trader Joe's not the quality of the products or the service which are all quite good to great...4-5/5\n\nShopping experience 1-2.5/5\nDon't bother going to Trader Joe's on Friday after work, I mean like anytime after work ! So if work ends at 3pm don't bother! Don't bother! Don't bother! It is so nerve racking it will take all Saturday to recover - it's insane! I found my patience running low and a negative feeling about all people in general welling in my gut. I NOW UNDERSTAND WHY EVERYONE RANTS ABOUT THIS LOCATION. I'd like to blame the students because they overpopulate all of Center City for eight months out of the year and when they're gone the place is tolerably crowded - but well like poltergeists they're back and they are everywhere! But it's not their fault TJs refuses to open another location in center city or university city or south street like WHOLE FOODS did! \n\nDid you hear that Trader Joe's? Whole Foods opened another location and I hear they're opening a THIRD one in UC - or at least I'm starting a rumor that they are ! So hey Trader Joe's open another location! I can't take it anymore! I want to shop in your store but if you're gonna continue to underserve my community I'm going to quit you babe!", "aspect_word": "products, service", "sentiment": "pos, pos", "sentiment_score": "0.5914, 0.8200", "emotion": "neutral, neutral, neutral, neutral, anger" }, { "review_id": "mHjmbMvPrHlZI8cdZD_arg", "business_id": "urMU-l8ak4qjTvYT-DC0eA", "user_id": "TThz1MQ2SCb7L48MqoRoLw", "date": "2019-06-07 22:12:56", "stars": 4.0, "text": "Came in today after the kids' recital rehearsal at the nearby high school. When we pulled in, the place was packed. Both drive thru lines were full while the entire parking lot except for one parking space. There was even a tour bus parked on the side of the property. We almost drove to a different place for lunch.\n\nAs we entered the building, it was pack like a sardine can. All tables for filled and the line was long. The kids were hungry so I went to grab a table if it came free while the hubby ordered. To our surprise a table became free and the line moved exceptionally fast.\n\nThe kids got the kids' meal chicken nuggets with fruit cups and lemonade. The hubby ordered the original sandwich with a side salad instead of fries. I ordered the Market Salad which had grilled chicken, blue cheese, apples, berries, nuts, cucumbers, and lettuce served with apple cider vinaigrette. \n\nAll the food came out fast and correctly. I was delighted my the Market Salad as I hate fruit in my salad but it was absolutely delicious. I will be back just for that salad alone.", "aspect_word": "lunch, sardine can, tables, line, table, meal chicken nuggets, fruit cups, lemonade, sandwich, side salad, fries, Market, Salad, grilled chicken, blue cheese, berries, cucumbers, lettuce served with, cider vinaigrette, food, fruit, salad", "sentiment": "neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8530, 0.3709, 0.4774, 0.4253, 0.5856, 0.5485, 0.4628, 0.4622, 0.4582, 0.4876, 0.5996, 0.5479, 0.2851, 0.4816, 0.4406, 0.3358, 0.4652, 0.4062, 0.4165, 0.4215, 0.4623, 0.2279, 0.3465, 0.5923, 0.6558", "emotion": "joy, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "nqAtkqSGjAAGRTlqP0cHug", "business_id": "0YqAViD6NPW4J6gpbCVAFQ", "user_id": "qWYmMgvtgMK6wDzprFqC9w", "date": "2016-02-25 17:08:45", "stars": 3.0, "text": "I went here this past Saturday (2/20/2016) for breakfast before Diva's Day Out with some of my favorite girl friends. We got there before 8 and were seated immediately (at any booth of our choosing). We had an eager waiter who was ready to help and assist us. \n\nThe pancakes weren't great. All 3 of us ordered them, and all 3 of us complained after we left that they weren't sitting right. I also had scrambled eggs, a sausage link,a strip of bacon I didn't eat and and a cheese quesadilla. I had no idea there were quesadillas at Denny's! The coffee was burnt tasting, so I added 3 creamers to it. I'm usually a black coffee drinker and I don't add anything to my cups. \n\nI would have given the place 2 stars, but the awesome waiter made up for it. He was always checking on our table, making sure we had enough water, enough coffee. I forget his name, and I threw away my receipt, but he was a great server!", "aspect_word": "breakfast, waiter, pancakes, sausage, bacon, cheese quesadilla, quesadilla, coffee, creamers, drinker, table, water, server", "sentiment": "neu, pos, neg, neu, neu, neu, neg, neg, neu, neu, pos, neu, neu, neu, pos", "sentiment_score": "0.8442, 0.7444, 0.7076, 0.4004, 0.3300, 0.3326, 0.3330, 0.6927, 0.4570, 0.3562, 0.6900, 0.5598, 0.2803, 0.3896, 0.5817", "emotion": "neutral, neutral, sadness, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "Q-WkMvunreler-8aoYAmnQ", "business_id": "bSX7czEHT7plB0JG_2aPHg", "user_id": "2ol-VpHJINUoObJE-B2o3A", "date": "2019-12-07 00:39:42", "stars": 1.0, "text": "\"Never Again\"\nI came with three other people on a Friday night. We used \"call ahead seating\" (aka keep a fool occupied). We called at 6:30pm and were told to arrive at 7pm and we would be seated in a few minutes. At 7pm handed a pager and told \"15 minutes\". At 7:30 still not seated with an empty table nearby.\nThe noise level is ridiculous. No normal person is going to be able to hold a conversation without\nA. Screaming to be heard\nB. Requiring a hearing exam and hearing aids after leaving.\nI left. The people I came with stayed because they were freakin' hungry. You could offer me free lobster on my next visit and I wouldn't return.\n\nBack to Iron Hill.", "aspect_word": "seating, table, noise, level, lobster", "sentiment": "neu, neg, neg, neg, neu", "sentiment_score": "0.5135, 0.4006, 0.6876, 0.3634, 0.5040", "emotion": "neutral, neutral, neutral, neutral, surprise, anger, neutral, fear, fear, neutral, neutral, neutral" }, { "review_id": "UP55wymzhJDCHh0L10y5wg", "business_id": "8Eny-k1XPKe3xHRfcz4wvQ", "user_id": "_aSB6zAtMdT0YvP-gg4D3A", "date": "2015-08-31 02:08:23", "stars": 1.0, "text": "Got back from vacation with a terrible ear infection with nothing to eat at home. Was hoping to get some dinner delivered because I'm in so much pain, I really don't want to go out. Placed an order online at 8:30 PM. Got a confirmation number. It is now 10:00 PM and my boyfriend and I never got food or a phone call telling us to order from someone else. Boyfriend had an interview here and it is clear that the manager is an idiot so I can't say I'm surprised, but I am really annoyed. It's not hard to fire dumb people and get people to manage that know what they're doing. Been here before and they charged me for the wrong order.\n\nEdit: Just realized that my boyfriend actually PAID for it online too, so I guess we have to go get money back. -_-", "aspect_word": "dinner, food, manager", "sentiment": "neu, neu, neg", "sentiment_score": "0.8750, 0.7291, 0.9096", "emotion": "fear, sadness, neutral, neutral, neutral, surprise, anger, surprise, neutral" }, { "review_id": "gWDXq9oPhWinVA50PNFkew", "business_id": "E6ooZddrd_dlO809ZJAKug", "user_id": "6yqepqqTn9reAdUfFSLZAg", "date": "2018-05-07 16:01:16", "stars": 5.0, "text": "Berwyn's Papa John's has the best gluten-free pizza in the entire country.\n\nI was diagnosed with Celiac disease around 15 years ago and in that time I've lived in half a dozen states and I've tried gluten-free pizza in all of them. They're almost always the same thing, bland tasteless sauce, undercooked cardboard for crust and the kind of crappy cheese you'd expect on a lunchable. On top of that, most places, even the ones that guarantee they're strict about cross contamination, end up glutening me to some degree. \nUp until I tried this Papa John's gluten-free, the best pizza I had was in LA made by some celebrity chef with celiac who prides himself on running an entirely gluten free restaurant. If somebody told me that I'd get a better pizza at a chain in Berwyn, I'd never believe it.. until I tried Papa Johns. \n\nThe sauce is sweet with a velvety mouth-feel, the cheese was as close to perfection as any could hope for in this world and the crust was baked better than any gluten-free bread I've had. \n For the first time in fifteen years, I finally felt like I was eating actual pizza again. \nI salute you Papa John.\nI really appreciate the staff and managers, who not only used better ingredients to make a better pizza, but who knew everything about cross-contamination and celiac-friendly practices to create a perfect pizza that left me feeling bountiful joy instead of bloat and illness.\n\nIf you have celiac or even just a gluten-sensitivity, do yourself a favor, order from the Berwyn Papa John's today.", "aspect_word": "pizza, sauce, crust, cheese, lunchable, chef, bread, staff, managers, ingredients", "sentiment": "pos, pos, neg, neg, neg, neu, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7598, 0.3736, 0.6429, 0.5509, 0.5691, 0.6431, 0.7045, 0.4057, 0.4764, 0.5204, 0.3534, 0.4893, 0.3592, 0.4104, 0.6152, 0.5061, 0.4836, 0.4173, 0.4034", "emotion": "neutral, neutral, disgust, neutral, surprise, neutral, sadness, joy, joy, joy, neutral, neutral" }, { "review_id": "jO-HOCask2PSJaDlsD7m4g", "business_id": "imCIha88DmlxaWpXScRkZw", "user_id": "kc4kn028zSyl7NPvxJ47KA", "date": "2017-12-22 02:23:35", "stars": 2.0, "text": "Ten of my work friends met here. This was my first time at the restaurant. I order nachos and planned to share them with my co-workers. These were the worst nachos that I ever I ate at a restaurant. The cheese was processed and thin. They were covered with a slight amount of meat. The table ordered onion rings (average), cheese sticks (average), and mini corn dogs (pretty good). I did not eat much, and would not return here again. \n\nThe server bought me a drink refill and asked for my glasses with I was done with the drink. He did not bring me another soda. I thought he was hurrying us out, but was no one waiting to get in here.", "aspect_word": "nachos, cheese, meat, table, rings, sticks, corn dogs, server, drink, glasses, soda", "sentiment": "neu, neg, neg, neg, neg, neg, neu, neg, neu, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.2580, 0.6455, 0.3887, 0.7306, 0.6053, 0.3838, 0.4158, 0.4236, 0.3133, 0.3312, 0.8781, 0.7805, 0.5979, 0.7812, 0.7191", "emotion": "joy, joy, disgust, neutral, disgust, neutral, sadness, neutral, anger, surprise, neutral" }, { "review_id": "QKmJaYROuL85CaFUfuXgYQ", "business_id": "E1MUNDJc-CmRsdsfAu7rVw", "user_id": "1JtpcHELRrSDoWS80WtzuQ", "date": "2013-07-31 02:00:02", "stars": 3.0, "text": "Noticing a nail in your tire at 5 pm on a Sunday afternoon is certainly one way to ruin a weekend, but a quick Yelp search for \"tire repair\" near my home and I was on my way to Firestone at 6:30 am the next morning to put it behind me.\n\nFirst things first.. although they open at 6:30 in the morning, the technician who does the work doesn't actually get there until 7. Had I known this, I could have slept in another half hour. Once he arrived though, it only took about 10 minutes (and $30) to plug my tire, and I was on the road again. Unfortunately, I value sleep quite a bit, so I'm deducting a few stars because there wasn't a tech there during their opening business hours.", "aspect_word": "technician, tech", "sentiment": "neg, neg", "sentiment_score": "0.6861, 0.4856", "emotion": "fear, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "rMd51Fx8odWI_H4uv6Dndw", "business_id": "j-qtdD55OLfSqfsWuQTDJg", "user_id": "kTpsjDUhl9BlRl0FVuNreA", "date": "2019-03-19 03:04:24", "stars": 5.0, "text": "Beautiful and luxurious. Those are the first two words that come to mind when I think of Parc. Everything about this restaurant makes it a five star experience. \n\nI've been here a few times now. My first experience was to celebrate the engagement of two of my lovely friends. After that, it was for celebratory lunch outings. Parc served as the perfect restaurant for all of these occasions. The restaurant is gorgeous. I love the beautiful and decorative set up, high ceilings and the spacious seating arrangements. \n\nMy favorite dish is the warm shrimp salad. It is so simple but tasty and just the right portion size. It can be the main course but will leave you with room for hors d'oeuvres or sides. I recently had the French onion soup before my salad and it was excellent. Hands down, the best French onion soup I have ever had. I devoured every last spoonful. The presentation for both of these dishes was flawless. \n\nGiven the overall feel of this restaurant and the fact that the prices are a bit steep, this makes for a wonderful restaurant to visit for a special occasion. It's always packed so I would recommend making a reservation. I know I'll be keeping Parc high on the list for where to go for all future occasions!", "aspect_word": "lunch, set, ceilings, seating arrangements, dish, warm, shrimp salad, portion, main, hors, oeuvres, sides, French onion soup, salad, presentation, dishes, prices, reservation", "sentiment": "neu, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, neu, pos, neu, pos, pos, pos, neg, neu", "sentiment_score": "0.5638, 0.4042, 0.3981, 0.6015, 0.7913, 0.4634, 0.6990, 0.6174, 0.4694, 0.6614, 0.3240, 0.4996, 0.4720, 0.6473, 0.5418, 0.4951, 0.3170, 0.6215, 0.6621", "emotion": "joy, neutral, neutral, joy, joy, neutral, joy, joy, joy, joy, neutral, joy, joy, disgust, neutral, joy, neutral, neutral" }, { "review_id": "k-E7W7Ephl6F-lSOj7z3SA", "business_id": "_RHKuqA3mCHBaNyoljJTrQ", "user_id": "mcx0aeOgvt4Yul5lrvLPeg", "date": "2018-03-18 15:57:25", "stars": 3.0, "text": "What is there to say about McDonalds? I mean I've gotten food here a numerous of times being that it is very close to my house. The staff has always been friendly when I am in the drive thru. I've only eaten inside once due to their local clientele and people being very loud inside. \n\nTheir food is food... nothing special but I haven't never been served the wrong item. I am rating them lower because they are not the quickest fast food drive thru nearby. You will wait a while in line. \n\nCheers!", "aspect_word": "McDonalds, food, staff, served", "sentiment": "neu, neu, pos, neu, neu, neg, neu", "sentiment_score": "0.4280, 0.5799, 0.7016, 0.3348, 0.3935, 0.4169, 0.3218", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, joy" }, { "review_id": "Ne5LodWZ0Q7RPQ-dMbH93A", "business_id": "nm-a0LzhUwDW9jEj_Aqu1g", "user_id": "xnKjkyi64rYDCd_7raGZ5Q", "date": "2015-11-15 23:02:55", "stars": 5.0, "text": "Although they couldn't give me change which was kind of a bummer. The employees there definitely exceeded my expectations. The guy told me twenty minutes for my four pizzas and 40 wings and I was unsure about that and ended up timing it. And with 6 minutes to spare, they were finished. AND one of the employees helped me take all the food to my car. Definitely five star service. And they gave me genuine greetings when I came in and left.", "aspect_word": "employees, guy, pizzas, wings, food, service", "sentiment": "pos, neg, neu, neu, pos, neu, pos", "sentiment_score": "0.6218, 0.6077, 0.5087, 0.5601, 0.6543, 0.7204, 0.7496", "emotion": "sadness, neutral, neutral, neutral, joy, neutral" }, { "review_id": "k8rpjL9v6JJPv1uaovS2dw", "business_id": "4dVrWc4Nhuw9apfk9BWEcA", "user_id": "TjXHdW8E-9Jk74mSwZOvjw", "date": "2014-02-09 12:25:26", "stars": 2.0, "text": "A very small \"Supercenter\" that is in what used to be the areas smallest Kmart. They have nothing that one would come to expect from a Walmart Supercenter and what they do have is crammed into to small a space. This store only exists because the good folks at Walmart were not allowed to build their store 2/10 of a mile down the road next to the river. Oh well so now TS has a Frankenstein store that is not going to make anyone happy.", "aspect_word": "space", "sentiment": "neg", "sentiment_score": "0.4368", "emotion": "surprise, neutral, neutral, neutral" }, { "review_id": "nPkT_VAk-QHupXLDqMbEnw", "business_id": "F3358ikraJtY9hUaYF0obA", "user_id": "gW0V0w2HcVQV9U53lHOu-A", "date": "2015-11-17 03:02:57", "stars": 3.0, "text": "Our spin dip appetizer took about 20 minutes and came out cold. The ceaser salad came out with little to no dressing. After our appetizer, we noticed two people who came here probably 20 mintues after us, enjoying their meals while we're once again, waiting. Thank God the actual meal was good. I got the bourbon street chicken and shrimp, it was delicious with the garlic butter. My boyfriend got the new Texas burger and loved it.", "aspect_word": "dip appetizer, ceaser salad, dressing, appetizer, meals, meal, bourbon street chicken, shrimp, garlic butter, burger", "sentiment": "neu, neg, neg, neu, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.4155, 0.4099, 0.5882, 0.7854, 0.3615, 0.6949, 0.5272, 0.3960, 0.2443, 0.4685, 0.3540", "emotion": "neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "q0MUY7V3CXOuMxOBlK7StQ", "business_id": "DM1t2FNwVBhbOOTzOMIWag", "user_id": "igVHVdpBKWaxggVhpFLhoA", "date": "2014-06-09 17:50:25", "stars": 3.0, "text": "Someone mentioned it in a comment earlier but this isn't the cleanest Steak 'n Shake I have ever been to. The staff was welcoming and very rapid for the lunch hour. The thing that was the worst for me was the floors. They look as though they haven't been cleaned in awhile. Actual food was typical Steak 'n Shake quality. No shocker there. I did like how or waitress repeated our order back to us before she entered it in.", "aspect_word": "staff, lunch, floors, food, waitress", "sentiment": "pos, neu, neg, neg, neg", "sentiment_score": "0.6390, 0.7485, 0.7126, 0.5029, 0.8131", "emotion": "neutral, neutral, disgust, neutral, neutral, surprise, neutral" }, { "review_id": "h-h5LmMzcKfqy_WIVhmYmA", "business_id": "Qua7eci-gTfvowk48zgv8Q", "user_id": "RQjtzwpJOU3-_g_KxsbgUw", "date": "2015-10-10 17:32:13", "stars": 5.0, "text": "I have one of those vehicles that needs an extra quart of oil, a special filter, so the advertised Price is never what I pay.\nThat being said, these folks here do a bang up job. No hidden prices, no pressure to buy anything else, just a fast efficient shop to get your oil changed.\nI highly recommend.", "aspect_word": "Price, prices, shop", "sentiment": "neg, neg, pos", "sentiment_score": "0.5813, 0.5372, 0.5873", "emotion": "neutral, neutral, neutral, joy, neutral" }, { "review_id": "dccySbhUGtwI2abHTA1bNw", "business_id": "TBUc6C7K1mExMN_vSRQSEQ", "user_id": "YQKf0_vrWjwQAxvuxnx5_w", "date": "2017-02-04 17:49:12", "stars": 5.0, "text": "Ok, I've never written a review ever-- you truly have to be amazing for me to stop moving long enough to write this. Sooooo, with that being said, this UPS Store is amazing. There are three young guys that work here and they are incredibly helpful. Doesn't matter if it's evening or morning or any time of day, they are always smiling and on top of their game! They take care of everything, go out of their way to be courteous and kind and just generally good-hearted people. It's the same every time, and I buy tons of furniture, rugs etc online and when I go to return, they never let me down. Love them! Thank you UPS store for hiring these guys!!", "aspect_word": "furniture", "sentiment": "neu", "sentiment_score": "0.4506", "emotion": "surprise, surprise, neutral, joy, neutral, joy" }, { "review_id": "f9y5Uuk9J9a9_QNOL8Ibxg", "business_id": "M-FnHabQVDkkwW7Spqp0Zg", "user_id": "8Udp9i_XKZViovDNYU4eTg", "date": "2019-05-17 16:07:13", "stars": 5.0, "text": "This is one of the nicest CVS stores I have ever visited and the location is great, if you are visiting the beach.\n\nThey had everything I needed from my condo a few blocks away. My party was able to pick up all of the beach essentials (i.e. sunscreen, towels, cover ups), goodies for our friends back home, snacks, and even day to day things you pick up in a drugstore.\n\nColor me impressed with how well stocked the shelves were, how clean the facility was, and how helpful the staff is.", "aspect_word": "location, sunscreen, snacks, shelves, facility, staff", "sentiment": "pos, neu, neu, pos, pos, pos", "sentiment_score": "0.6827, 0.4945, 0.6381, 0.6788, 0.6711, 0.8598", "emotion": "joy, neutral, joy, joy, surprise, neutral" }, { "review_id": "GeGkCYuMEFnKnYTimy4R9Q", "business_id": "FuAZcgwsf_2kEPbeG9O7CA", "user_id": "-kLVfaJytOJY2-QdQoCcNQ", "date": "2019-06-24 15:14:30", "stars": 4.0, "text": "They changed their printing process.\n\nIt used to be you could use their computer for as long as possible to print. I never saw an issue with that because every time I was printing, I've never seen another person need the computer. I'm guessing it is a corporate change because now you slide your card at the computer and then it starts to time how long you take. You're paying for the time! This wouldn't bother me if the computer didn't go so slowly. It took me over three minutes to log into my email and print. That would take me 20 seconds at home. \n\nThe one benefit is you don't have to interact with anyone. It was all done at the computer and when I was done it printed a receipt for me. \n\nI would probably give this five stars if it wasn't the slowest computer ever. I'm glad to see they are improving the process, but they should upgrade their computers if they are going high tech.", "aspect_word": "process", "sentiment": "neg", "sentiment_score": "0.2389", "emotion": "neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "kyfdclYqdPv89X6YxPloXg", "business_id": "7JfmABOQj-OKTsf0ay3-cg", "user_id": "3imHYWc-TZrP47pCcnaOPw", "date": "2013-11-10 20:27:12", "stars": 1.0, "text": "We ordered online for take-out at this Applebees, as we wanted to watch the NFL games at home. I ordered a Turkey Bacon Avocado sandwhich, while my girlfriend ordered a salad. We also ordered the appetizer sampler, to split while we watched the NFL games all afternoon.\n\nWe went to the Applebees at the pickup time, and were basically ignored for about 5 minutes or so. We were then told that someone would be \"right with us\" to handle our order. \"Erin K\" was this individual, and took her time getting back to us.\n\nWe went home, and opened up our dishes to notice the following:\nThe appetizer was missing the quesadilla, which is a third.\nThe salad did not include the dressing.\nThe silverware was not included, despite saying it would be on our receipt.\n\nObviously, this shows in lack in verifying details. In my opinion, Erin K should have checked our order before handing it over to make sure everything was accounted for. Or maybe my expectations for what constitutes good customer service is too high.", "aspect_word": "Turkey Bacon Avocado sandwhich, salad, appetizer sampler, dishes, appetizer, quesadilla, dressing, silverware, customer, service", "sentiment": "neu, neu, neu, neu, neg, neu, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.5424, 0.7980, 0.5146, 0.7776, 0.4194, 0.3320, 0.3247, 0.4329, 0.5191, 0.4181, 0.4837, 0.3553", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "h1RILb-nQMSAn_Nw1_5OJw", "business_id": "q-Xio07v5zlH-8vJfBjwKQ", "user_id": "Efw1BpyljToAa-9mkmnHCw", "date": "2021-05-05 14:18:55", "stars": 1.0, "text": "No one cares about anything in this location except each other's business. Every single person behind the counter has their mask down and talking over the food about what's happening with so and so from that place over there in the empty town next to that one city. Manager included.", "aspect_word": "counter, food, Manager", "sentiment": "neu, neu, neg", "sentiment_score": "0.7205, 0.7848, 0.4211", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "FpXbn4x7RKsPDN08wArtYQ", "business_id": "HYBuQ2B82DDbXpbXrAIGHg", "user_id": "hWDybu_KvYLSdEFzGrniTw", "date": "2015-12-23 22:17:27", "stars": 3.0, "text": "An amazing number of people were lined up at this Starbucks in Opry Mills, getting their caffeine injection. There's a great opportunity for someone to open a competing coffee stand here - assuming Starbucks doesn't have exclusivity - and make some bank.\n\nThey needed a bit of help today with not nearly enough workers for the crowd of shoppers! But the coffee was decent and gave me the energy to continue exploring Opry Mills!", "aspect_word": "coffee, workers", "sentiment": "neu, neg, pos", "sentiment_score": "0.4651, 0.6609, 0.7239", "emotion": "surprise, joy, joy" }, { "review_id": "icGu4g8spEX2uva1RMTjcA", "business_id": "vl8yqlsaXgj9OGxXH16pjA", "user_id": "1kVjDa0lupEe5uhnj28sdw", "date": "2013-10-24 19:24:01", "stars": 5.0, "text": "I love this location. The staff is very friendly and helpful. They always greet you when you walk through the door. They are always available for questions and very knowledgeable with their answers and if they don't know the answer they are honest and tell you instead of giving false information. They accept coupons from their competitors. I was able to use a Petco coupon there. The manager is extremely nice. Their selection is phenomenal as I've never been able to not find what I need. I cannot comment on the grooming aspect as I have never had the need to use it.", "aspect_word": "location, staff, manager, selection, grooming", "sentiment": "pos, pos, pos, pos, neg", "sentiment_score": "0.6518, 0.8954, 0.7773, 0.5898, 0.4930", "emotion": "joy, joy, neutral, neutral, joy, joy, surprise, neutral, neutral" }, { "review_id": "IUTDXlHeBxcgKMXz-pqv6g", "business_id": "t0AG-B3bcOyjvIiyT0lWIg", "user_id": "tBY7f4PwU85qGji8nX_ujw", "date": "2013-01-21 06:19:01", "stars": 1.0, "text": "TERRIBLE management! In the past I have had Shelly, the operations manager, be rude to me and refuse to honour an incorrect price tag and she couldn't care less that I was upset. On my most recent visit Nathan, another unprofessional manager, made himself look stupid by telling me that Scanning Code of Practice doesn't exist. I had tried to get him to honour it due to an incorrect price tag and he said he never heard of it before. I tried explaining to him that many retailers have it posted on their tills and I even asked him to google it, to which he replied that the store doesn't have any internet. I find that hard to believe and if that's true that's pretty sad. I guess I'll do my shopping elsewhere because I've given this store many chances and the staff seem incompetent.", "aspect_word": "management, operations, manager, price, tills, staff", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.8745, 0.7971, 0.4473, 0.5619, 0.9072, 0.5417, 0.3862, 0.9157", "emotion": "anger, anger, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "cxU2xotm4vlj3ymtgNRQtg", "business_id": "6bcStapJl4C8nqK7-KTlEQ", "user_id": "yVOCEdCQctHRgcJ_TX3AFQ", "date": "2017-01-14 13:55:08", "stars": 1.0, "text": "Horrible!!! Pharmacy manager is unaware, silly and rude! We are simply going to switch pharmacy immediately! On task to have pharmacy manager replaced...she was that rude and offensive! They general store manager was no better either! Unbelievable...what adult acts in this way...they have the intelligence and manners of poorly raised children. Do everyone in the neighborhood a favor and pass your jobs to someone else please!", "aspect_word": "Pharmacy, manager, manners", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6250, 0.5205, 0.4436, 0.4274, 0.4603", "emotion": "fear, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "cmYWqK-lu4GlIYgfqd_W-A", "business_id": "2brttsiFBlW8070dsPzQDA", "user_id": "h_FWyQn6sybuVhPy6Pmbhg", "date": "2019-12-04 16:30:07", "stars": 3.0, "text": "First Watch is usually one of my favorite breakfast spots and I was stoked when my brother told me there was one in downtown Indy. I got my usual of avocado toast with no lemon and two eggs over easy served with a cup of hot green. The tea was really grainy and I don't know if the aftertaste was just because the cup had been washed poorly or if the water was not boiled long enough as it wasn't that hot. \n\nThe avocado toast was smashed high with green goodness and I was excited to take a bite, until I came back with a mouthful of olive oil. Someone did not understand the definition of light drizzle and my avocado toasts were unedible because of it. The eggs over easy were cooked to perfection, just added salt and pepper at the table and luckily I still had something for breakfast. \n\nI'm sure it was just an off day because First Watch is usually so on point, but I was not a fan. I'll probably just stick to my local store in JAX from now on instead of eating at any First Watch out of town.", "aspect_word": "breakfast, avocado toast, tea, water, avocado, toast, goodness, oil, toasts, eggs, table", "sentiment": "pos, neu, neg, neg, neg, neu, neu, neu, neg, neg, pos, neu, neu", "sentiment_score": "0.4302, 0.3962, 0.6837, 0.6165, 0.3924, 0.3337, 0.3225, 0.3161, 0.4906, 0.3316, 0.3636, 0.4976, 0.7376", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Z3Nw8mvqWyF8ul1bpyw5pQ", "business_id": "_L7J17x-lh4OSxvluqrP7Q", "user_id": "_lfIG1PpcZJBvk0Pd19irA", "date": "2015-09-09 17:05:48", "stars": 2.0, "text": "This Cracker Barrel just recently is temporally closed for live roaches around the cooking area this would leave a sour taste in your mouth. My family has eaten here in previous year and the smell of this place is nasty. It smells horrid once walking in to the establishment like what the other person has claimed and stated. Food was okay nothing special drink orders was filled in a timely manner. \n\nThe restrooms needs attention to it smells horrid like they haven't been deep cleaned in a awhile I feel sorry for the customers have illnesses and low immunity who come here to eat and have to use the restroom and they have to use this restroom cause they have no where else to go. \n\nOur food was served cold and it took forever to get it served back to us seemed like they only two cooks with a major crowd which we understood that but don't serve food customers cold food. \n\nOver all happy or not happy? Not happy with this place and now they got busted for live critters in the kitchen. DISGUSTING!!!!!!\n\nThis link here to show the recent findings of roaches and 37 violations.\n\nhttp://www.wtsp.com/story/news/2015/09/08/cracker-barrel-seffner-restaurant-red-alert-roaches/71908712/", "aspect_word": "smell, drink, restrooms, food, served, cooks, kitchen, roaches", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.6545, 0.3216, 0.5186, 0.5720, 0.4242, 0.5093, 0.3679, 0.4340, 0.4726, 0.3463", "emotion": "disgust, disgust, fear, neutral, neutral, sadness, disgust, neutral, neutral, fear" }, { "review_id": "MYLSvgTx97ciduJBcm8IvA", "business_id": "8uKkOR_LIHtN-LTl5IelKA", "user_id": "MoJLu63rFrCb8JoqRduftw", "date": "2019-05-16 13:42:00", "stars": 1.0, "text": "Pick Up\nPlaced the order at 7:50. Was told to arrive at 8:20. Waiting now at 8:40 and order is still not ready. I'll NEVER order Pick Up again! After reading the reviews, I see I should have done my homework prior! I hope others do their homework in future, and don't make the same mistake I did.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "NC_Ug93L-UPLs-EFmYEZtA", "business_id": "2m8Gdh2AYepXn0dQBA5y8Q", "user_id": "mkYghhPmRxn8sEBnK0M_iQ", "date": "2021-09-16 14:43:31", "stars": 4.0, "text": "Disclaimer: I did not order food from this Wawa and most of the complaints about this location seem to be about the food service.\n\nHere's are the highlight of this Wawa:\n\nPROs:\n- VERY CLEAN: this Wawa is new and they have one a good job of keeping it fresh inside\n- GREAT LOCATION: I love that this Wawa is mainly one you walk to - when I was growing up Wawas were only in the 'burbs and its surreal to see them on blocks in the city\n\nCONs:\n- SELECTION: stock looked low for most of their prepared foods - which I think is the main draw of Wawa these days\n- SERVICE: the line was seven people long when I went to check out and there didn't seem to be any urgency by the staff to get another cashier\n\nAll in all, not the best Wawa but very convenient so I'm sure you'll use it. I would try to hit it early or during non-peak hours.", "aspect_word": "food, food service, stock, prepared, foods, staff, cashier", "sentiment": "neu, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.7012, 0.4821, 0.5968, 0.3510, 0.2441, 0.5949, 0.4098", "emotion": "neutral, surprise, neutral, neutral" }, { "review_id": "GEDWPJpqHKqBmZ6A0Dcj4Q", "business_id": "GXrTz1Pbzn-jKMGnirouTw", "user_id": "Jqrv6W5otxl-UDbOgekzPA", "date": "2017-12-07 19:01:18", "stars": 1.0, "text": "This store charges exorbitant fees. THREE DOLLARS to print a single sheet of paper, which happened to be a prepaid UPS shipping label I had been emailed. While the UPS website stated I could bring in the email and the UPS store would be happy to ship my item, this franchise location has decided it needs to rip off customers in order to \"keep their lights on.\"\n\nAlso, I looked up The UPS Store Print Services Pricing Book, for the PACE standard guideline pricing for a single-sided black & white 8.5\" x 11\" printing service, and it recommended a price of $0.09. (document says \"Internal Use Only\" but is right there on google anyway. ¯\\_(ツ)_/¯ ) This store charges 33x what UPS recommends for a single-sided print. Extortionate.", "aspect_word": "fees", "sentiment": "neg", "sentiment_score": "0.7029", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "f4M03V-ZwiPxZ_hKimJEag", "business_id": "CSiJiPKT_OOJ6CzB0R2_GQ", "user_id": "f75ERDO0utJdj0heEsRQtw", "date": "2016-05-25 12:24:30", "stars": 1.0, "text": "Walked into subway on May 24,2016 for lunch and heard previously from someone that works there that they had moldy onions in their food line. While my sandwich was being toasted i was looking to make sure all the vegetables were fresher than what the person told me previously about some of their items. I looked at the onions and once again they had mold all over them. Very disgusting to see their food sitting like that for people to have that added onto their sandwich. Have a picture of the onions that i secretly took without their knowledge but very disappointed on how this store is being run. No longer a return customer.", "aspect_word": "lunch, onions, food, sandwich, vegetables", "sentiment": "neu, neg, neu, neu, pos, neg, neg, neu, neg", "sentiment_score": "0.9044, 0.6947, 0.6225, 0.6405, 0.3885, 0.6044, 0.4883, 0.7376, 0.5611", "emotion": "neutral, disgust, disgust, sadness, neutral, neutral" }, { "review_id": "25wtpiImVGbFtQ-AAe8I8g", "business_id": "xqWUMFEEbQla7B8lbUTrlA", "user_id": "A1nIXS5XEWeZ2EUUcOsurA", "date": "2015-10-12 20:14:26", "stars": 3.0, "text": "4 stars for great consistent coffee, but 3 stars for service:\n\nOut of the Starbucks locations in the area, this location is very consistent with how their coffee and specialty coffee drinks are made. Yes, there may be a line all the time but 1) it is the only one within 4 mile radius and 2) it is the one that makes it consistently good each time. I never really have a complaint about this location.\n\nSometimes their customer service needs work. If no one is at the cash register but other employees are stocking things or making coffee, I'd appreciate it you would at least acknowledge me and let me know that someone will be with me so I'm not left thinking you are ignoring me. This happens once in a while, but not all the time.\n\nParking can be a pain, but you are in a very busy shopping center, especially on weekends, holidays or sales.\n\nThis location is not for one who is in a hurry.", "aspect_word": "coffee, service, location, coffee drinks, customer, cash register, employees, Parking", "sentiment": "pos, pos, pos, pos, pos, neg, neg, neu, pos, neu, neg", "sentiment_score": "0.8884, 0.7749, 0.4616, 0.6251, 0.4746, 0.3712, 0.2362, 0.3905, 0.3835, 0.5137, 0.4089", "emotion": "neutral, neutral, anger, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "iRL51QxviCmv_ci92w-jyQ", "business_id": "eMcPPFGIngpYjxCYNwhd7Q", "user_id": "li66Amefz0Ypqy1e4vTzNg", "date": "2017-12-30 03:26:26", "stars": 1.0, "text": "Don't ever eat here. They mess up orders often and food is not cooked completely. Honestly if you're going to work in the fast food industry, make the food how you would like it to be made for you. If you can't handle that then go work in a warehouse. They pay more anyway.", "aspect_word": "food", "sentiment": "neg, pos", "sentiment_score": "0.6896, 0.4272", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "prCgRnslgPYxsMR8qddy3A", "business_id": "W5Xn1-IYuMf_0ZimpRs_LA", "user_id": "FlXBpK_YZxLo27jcMdII1w", "date": "2012-06-22 13:25:47", "stars": 4.0, "text": "This Wawa is probably my favorite of the smaller ones. They are very quick in here and even though they are on the small side they have a sufficient variety. Also, if you grew up anywhere near Bridesburg, it is like a high school reunion in this Wawa whenever you go in.\nJust beware-the parking lot is a death trap.", "aspect_word": "variety, parking", "sentiment": "pos, neg", "sentiment_score": "0.4781, 0.7310", "emotion": "neutral, neutral, neutral, fear, neutral" }, { "review_id": "dOBNWMlE_n8LSkN6XzGPcw", "business_id": "eFBvIX6wux0CFkhnBeFcoQ", "user_id": "VbrRjksuNBcjgE4mdkAoCQ", "date": "2013-12-06 22:00:37", "stars": 1.0, "text": "We were in the mood for pizza and decided to order from Dominos since it's been in a while. We ordered the special Large 2 topping for $5.99. Pizza was ready for pick up within 15 minutes and we were starving. The pizza was hot but did not taste so good. It was really bland and needed more pizza sauce and more cheese. Next time I'm in the mood for pizza I'll just go to Papa Johns.", "aspect_word": "pizza, Pizza, sauce, cheese", "sentiment": "neu, neu, neg, neg, neu, neg, neu", "sentiment_score": "0.7218, 0.4985, 0.4849, 0.4064, 0.3618, 0.3867, 0.6110", "emotion": "joy, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "aZ4k_4Z8U_6VCjs2oD2CxA", "business_id": "lm2ZtQMo_CjTI4LFcxsDfA", "user_id": "rtGnlR02bjJXp0cg-RzR6w", "date": "2015-03-09 03:28:37", "stars": 1.0, "text": "Went a couple days ago and the service was so, so bad. Asked for sour cream on my nachos and the kid acted like I had asked him some kind of incredibly burdensome task that was beneath him. And obviously, since I wasted his precious time with that whole 'may I have sour cream thing' and/or threw off his mojo, he was unable to fill my order of tacos with more than two pieces of chicken in each shell. He didn't even attempt to cover the chicken issue w extra lettuce or anything... I literally received tacos that were 9/10th shell....I was afraid to say anything about the tacos after the way I was punished for the sour cream so I passive aggressively took more limes than I needed; they were dry.", "aspect_word": "service, tacos, chicken, sour cream", "sentiment": "neg, neu, neg, neu, neu, neg", "sentiment_score": "0.9097, 0.6850, 0.4000, 0.4750, 0.4670, 0.3322", "emotion": "sadness, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral" }, { "review_id": "PszBB3D0v2TSQAqGvZmVJg", "business_id": "qpgkWql42qgW095udiCLYg", "user_id": "tipQmXdg181T4NvxrXPjFg", "date": "2017-11-01 19:45:40", "stars": 1.0, "text": "Very slow service. The restaurant is remodeled and kept clean. Multiple staff members standing outside the door smoking and joking. Inside manager running register, one person at drive thru, one person cooking. One employee eating at a table. Long line inside and out. \n\nTook the first bite of my egg m\ncmuffin...shock, raw egg streaming down my face dripping off the wrapper and my hands. I have never experienced that in years of eating their breakfast sandwiches. Not just a little undercooked...but barely holding a shape n one bite let all the raw yellow and egg white escape. The manager had it remade, next one was barely done, but at least it held together.", "aspect_word": "service, staff, manager, employee, table, egg m\ncmuffin, egg, breakfast sandwiches", "sentiment": "neg, neg, neg, neg, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.8108, 0.6766, 0.6975, 0.4888, 0.5438, 0.2748, 0.4559, 0.5277, 0.3679, 0.8417", "emotion": "neutral, disgust, neutral, fear, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4WQJxWKVvlmVeTZkwNC9pw", "business_id": "d-hMYlJ-hMAHSgd3KvYcWg", "user_id": "aYve5IOVh1jbJR93irSBuA", "date": "2017-09-24 20:40:11", "stars": 1.0, "text": "This particular location was the most disgusting shop I have been into..... we went into this sub shop around 8:30 with them not closing for another hour..... there was only one lady working there, when we walked in she was on her cell phone , mopping the floor, she then got off her cell phone , dropped the mop on the floor and cane to the counter to help us. She was very nice but the counter, the area where all the meats and cheeses and vegetables were was absolutely filthy , I actually didn't want to eat there but we did, the glass looked like it hadn't been cleaned in days. I would just think that to represent a clean shop you have a clean everything! There was little bugs flying all around the soda machine and tea machine. It really needs a deep clean. We will never and I mean never be back to this location. If I was the owner I would be embarrassed!", "aspect_word": "counter, meats, cheeses, vegetables, glass, soda, tea, owner", "sentiment": "neu, pos, neg, neu, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.4053, 0.4081, 0.3606, 0.2872, 0.2769, 0.3485, 0.6678, 0.5118, 0.5486, 0.7867", "emotion": "disgust, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "cCXnO9FqpCB4AnKb3nEZkQ", "business_id": "KIpghikMrBbxx75tx_ZJUw", "user_id": "bwr5uzJHnK3v9VnOFNdDXQ", "date": "2019-04-26 16:56:38", "stars": 1.0, "text": "I can't use mobile ordering here (hence the crazy long line) and I also cannot redeem rewards here. \n\nI can use my Starbucks card to earn rewards but that's about it at this location. I try to avoid it but since I was coming to the UCSB bookstore for the sale anyhow, I'm braving the line. \n\nI'll stick with the IV Starbucks from now on.", "aspect_word": "line", "sentiment": "neg", "sentiment_score": "0.7132", "emotion": "sadness, neutral, fear, neutral, neutral" }, { "review_id": "8rCcckCSezSkZsigSTMQYA", "business_id": "SS-yNdwtt8Ch2wdA8xOvTA", "user_id": "ps0vPAWGKgHDYn1lMecOYw", "date": "2008-04-04 19:01:57", "stars": 1.0, "text": "Let me start by making a statement: Walgreens EVERYWHERE are a plague on humanity! A plague! They are on nearly every street in St. Louis (no shortage in Chicago either ) and I can only assume it's like this in many other cities across the country. They are ugly, they are ruining the environment, they are taking up valuable land, and they are expensive.\n\nThis particular Walgreens has the WORST pharmacy ever. I'm not even entirely sure there are any real pharmacists back there. I have waited 4 days for a prescription that I was told would be ready in 1 hour! This is absurd. Frequently they didn't fill the prescription yet when you come in at the time it is supposed to be ready. On occasion I have even had them \"lose\" my prescription. How on earth is this possible? They don't call when it is FINALLY ready either. You have to keep calling them. I hate when you have to do the job and don't get paid for it.\n\nThank God none of my prescriptions have been a matter of life or death or I would not be here right now to write this scathing review. I can see why God kept me here---to spread the word about Walgreens! My life does have a purpose! \n\nI will say the Indian woman running the photo department is the NICEST employee any Walgreens could ever ask for. She always talks to me and every time I see her she says I look exactly like her niece. It's neat to know I have a twin out there somewhere! If only she could fill my prescriptions as well. I trust her far more.", "aspect_word": "environment, pharmacy, pharmacists, employee, prescriptions", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6226, 0.4952, 0.5268, 0.3284, 0.4482, 0.3764", "emotion": "fear, neutral, disgust, neutral, neutral, surprise, surprise, surprise, neutral, anger, anger, neutral, joy, joy, neutral" }, { "review_id": "ezE5NMlvsj-pzV3PNxUX_g", "business_id": "aaBlYQpHUuSYEv1EtWgxuQ", "user_id": "6JsEeA-Z-nWl3awrR6n9ZA", "date": "2017-04-26 00:56:13", "stars": 5.0, "text": "This place operates like a well-oiled machine. The drive-through is efficient as is the line inside. It's almost scary busy during lunch time, but we have never had any problems with our orders, and we always seem to be able to snag a table. My biggest complaint: They don't sell the honey roasted BBQ in the big to-go containers. You can only get the liquid gold in the small packets. Love that stuff!", "aspect_word": "lunch, table, honey roasted BBQ, gold", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.7378, 0.6168, 0.4776, 0.3760", "emotion": "neutral, neutral, fear, neutral, joy" }, { "review_id": "P3EmiO4fjW-YP4qmSOcMKQ", "business_id": "wS6lXiTeWnoWQMZtbclyMQ", "user_id": "TchV5FdrA3-9fgHA-LEbSA", "date": "2019-10-21 05:40:21", "stars": 1.0, "text": "AVOID THIS PLACE We sat at the drive through order menu and waited for over 20minutes (literally not kidding) while the person taking orders told us repeatedly that we would have to wait. Other people got out of their cars and came up behind us and asked what was going on. We asked what was going on after 20 min and then She got an attitude and would not take our order at all. When we pulled through the young African American girl was not even wearing a uniform and refused to talk to us or give her name. THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED . The WORST. SHE SHOULD BE FIRED!", "aspect_word": "menu, SERVICE", "sentiment": "neu, neg", "sentiment_score": "0.6426, 0.7672", "emotion": "neutral, surprise, disgust, disgust, disgust, anger" }, { "review_id": "9THhv_NgudQfBB4b9yMnUg", "business_id": "qfw-rVPNPIH8meGXcJWH5A", "user_id": "xMnKydXARfI_etyPuUZNJA", "date": "2017-04-22 16:51:02", "stars": 1.0, "text": "Why put senior citizens at the registers, outside in the garden center, when they cannot bend over, lift and move things when scanning them? And utter ridiculously, brain-dead, manager would do that. 35 minutes to checkout with only 4 people ahead of me. Crazy. Spring. Saturday. Home Depot. #nodepotsaturday \n\nI could go on about how the paint department has. I system and way understaffed", "aspect_word": "registers, manager, paint department, understaffed", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.5269, 0.8485, 0.3574, 0.7121", "emotion": "surprise, surprise, anger, neutral, neutral, neutral, fear, sadness" }, { "review_id": "jJs2mlfCvGXOIcyH7FBjWQ", "business_id": "7KJBDV_gd-ycyz7EiBzprQ", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2016-07-15 05:05:00", "stars": 1.0, "text": "Man, I hate giving poor reviews but when one is needed, I have to give one. \n\nSo after going to the Casino, Mom and I headed home by an unusual route. She wanted an Iced tea, so we went through the drive thru. We placed our order and drove up. There was no greeting, no total given, just a hand thrust out the window. I put my money in said hand, and a few minutes later my change was literally thrown into my palm. No \"Thank you, have a nice day\" no \"Here's your change, pull forward to the next window.\" And most importantly, NO RECEIPT.\n\nAt the next window, as I waited for my order, a part of it was handed out. The expiditer turned away, when he turned back he looked surprised to see us still there.. \"Um, the rest of my order, please?\" Oh.. yeah.. and he handed it out to me as well. \n\nAgain, no pleasantries, nothing to say \"Come back again.\" nothing. Clearly this store needs re-training. Needs to know that even a smile at the window makes a difference. I will NOT be back if I can help it. This store is in need of something, perhaps new management - she was in her office near the drive thru, stuffing her face, and sucking down a drink. - yes you could see her. No it wasn't a good look.", "aspect_word": "Casino, tea, window, management, drink", "sentiment": "neu, neu, neu, neg, neu", "sentiment_score": "0.5236, 0.4428, 0.4563, 0.6319, 0.7334", "emotion": "anger, fear, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, sadness, surprise, sadness, neutral" }, { "review_id": "y4smEncru5rlqyIUDs6Sgw", "business_id": "ubuG_o224RyJg2dMEHL_jw", "user_id": "rXK6GWYvwOiXzK4LFXtZ_Q", "date": "2011-04-07 15:26:35", "stars": 4.0, "text": "Yeah, I'm writing a review on Walgreens... what? It's more to pass time at work than to truly try and explain my experience in a store that EVERYONE in the US knows very well, I digress:\nFour stars, final answer. I can't possibly give a Walgreens five stars, thats ridiculous, and would completely negate the sweet businesses that have received top honor from myself in the past. But yes, I AM a fan of the Walgreens... they are always the same, and you can count on them for what you need. Except for an eyeglass repair kit, they always seem sold out, but since I don't wear glasses, I guess I can live with this. \n\nCheers-\n dRe'", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "RuryJzNsl7DvLpiX0qxITw", "business_id": "ZcNiAVnLyfV68-sRMV33ZQ", "user_id": "ylNxXCOEIsxlpjH27rOYsw", "date": "2018-06-30 17:09:09", "stars": 5.0, "text": "Liz was great very personable and took very good care of us. My food was fantastic. My wife's chicken in her chicken salad was a little off. They more than made up for it and took very good care of us. This is how a business should be run.\nTo the manager Mike, thank you for everything.", "aspect_word": "Liz, food, chicken, chicken salad, manager", "sentiment": "pos, pos, neu, neu, pos", "sentiment_score": "0.4440, 0.8484, 0.2624, 0.4304, 0.5035", "emotion": "joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "vDEj2Kqe5ehh9GL1FZpA7g", "business_id": "qcW-a9KZ5gONw-e-sXl14Q", "user_id": "u0AEayKH_ZYcWhJztLXzuw", "date": "2019-04-15 22:46:13", "stars": 1.0, "text": "After saying hi this is dominos and how she could help me, I answered that I'd like order a delivery and she sighed then said \"our delivery is about 50 minutes in a rude voice. I then said that I wanted to just pick it up instead, she \"fine what could I get you\" I told her that I wanted a large buffalo chicken pizza. She said I can't hear you I need you to speak up, so I repeated it again almost yelling into the phone because I could hear other employees talking about how they wanted to go home. That is why you couldn't hear me. Maybe tell your coworkers to keep it down when you're on the phone because you already have a hard time doing your simple ass job.", "aspect_word": "delivery, voice, buffalo chicken pizza, employees", "sentiment": "neu, neu, neg, neu, neg", "sentiment_score": "0.6093, 0.3324, 0.5136, 0.3757, 0.6780", "emotion": "anger, neutral, neutral, neutral, neutral" }, { "review_id": "83jSWUv5HFb1f0-ZnNMWBg", "business_id": "6LA1ttZl3vLl3YBg4IqZWw", "user_id": "AzV31K5dNQpTJzPRnPTesQ", "date": "2019-05-21 14:07:33", "stars": 1.0, "text": "I'm going to echo what a lot of other people have said. They are extremely rude here, specifically the woman cashier. I understand being busy and needing to move the line quick, but you still must have good customer service. The one star is because the coffee is decent, but then again I've never been to a Dunkin that truly messed up the coffee it's pretty standard to the company. Now I order through the app so I don't have the converse with the staff (bonus!) and they're pretty good with having the items out at a fast pace! The one in Ardmore down the street is 1000 times better so if your heading the way anyway just go to that one, save yourself the frustration of bad customer service.", "aspect_word": "woman, cashier, customer, service, coffee, staff", "sentiment": "neg, neg, pos, pos, pos, neg, neg, neg, neg", "sentiment_score": "0.7030, 0.4905, 0.6781, 0.4419, 0.7309, 0.3120, 0.5986, 0.7695, 0.7168", "emotion": "neutral, anger, neutral, neutral, anger, neutral" }, { "review_id": "ZSXTJyzdE-H5TA-0IEHVUQ", "business_id": "ii-XTKBWbU8s6tdp25wn-g", "user_id": "iYBARV341DRmmXPgCSPr6Q", "date": "2018-08-28 19:21:48", "stars": 1.0, "text": "I bought a sectional sofa from this place in October. The worst buying experience of my life. I paid over $3000 for the sofa including warranty. It's now August nearly a year later! They have been out 4 times to try and fix this. The sofa had stains on it that appeared about a week after it was delivered. They sent someone out who restuffed the cushions and took pictures. 3 more times the exact same thing. The stains are still there. I just called to see when this will be resolved and they said they have not received any pictures and the claim is closed! I will not purchase anything from these crooks again and I suggest nobody else does either. \n\nThe first guy who came to look at the sofa told me this sofa was in there moldy warehouse for months and the stains were mold.", "aspect_word": "sofa, cushions, stains", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.3216, 0.4187, 0.4539, 0.4592", "emotion": "joy, disgust, surprise, disgust, neutral, disgust, disgust, neutral" }, { "review_id": "i_cm2xOGnt5Nx71814QVtQ", "business_id": "j9Kaj_6tSeXmVMYCgZithg", "user_id": "7bvU6GkGa8fLF0f6wSjIMQ", "date": "2020-08-06 16:14:02", "stars": 5.0, "text": "*COVID Review\n\nFully operational with indoor dining and social distancing enforced. On this occasion, I made an order for pick-up. They have designated an entire area in the front of the restaurant to cater to pickup/to-go orders with no contact payments etc. Once you arrive and call in at the number provided, someone will bring your order out to your car, or you can walk in to pay (mask required). \n\nOpted for fried chicken and a pizza for my meal. The food options are always good, and are still good! No compromise on quality and taste...even in light of COVID. (Thanks for that!).", "aspect_word": "dining, fried chicken, pizza, meal, food options, taste", "sentiment": "pos, pos, pos, neu, pos, pos", "sentiment_score": "0.2713, 0.4349, 0.4302, 0.7628, 0.7344, 0.4378", "emotion": "neutral, neutral, neutral, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "dmRVywwL5ipntb6iphRYtw", "business_id": "wI44Bk0mbThN0xBhm-REug", "user_id": "F4g5n8K_WiaObeHOJp1oPg", "date": "2015-12-18 23:20:32", "stars": 1.0, "text": "If I could give these incompetent wenches minus 100 stars, I would, so I am here. My wife just came from here, not only she told them how short, even showed a picture of what she wanted. They cut her hair way shorter than they were told, especially the back. DO NOT GO TO THE PEOPLE, unless you want them to screw your hair up too. These people also lied, stating my wife never said any of that or showed a picture when I called to complain. The manager denied everything, and she seen the picture too. LIARS and incompetent. So incompetent, they made a crack about my wife's hair may turn blue or purple if they dyed the roots blonde like she was thinking about having them do. What kind of people are working here????? And the one who cut her hair said how she was on valium and several other kinds of hard medications, Michelle. They don't listen at all. Even my son was not happy a few weeks ago come to find out what they did, but no where near as bad as what they did to my wife's hair. She came home crying. BEWARE of this Supercut store !!!!!! They are the WORST we have ever seen.", "aspect_word": "wenches, manager", "sentiment": "neg, neg, neg", "sentiment_score": "0.5502, 0.3041, 0.9096", "emotion": "neutral, neutral, neutral, anger, sadness, neutral, surprise, sadness, sadness, surprise, neutral" }, { "review_id": "AOZKc-49AxQueypk69eEiw", "business_id": "s5I05cRXMRgeajFVKuu4oQ", "user_id": "TGNoA-UsDxNsx5p78t0uyg", "date": "2015-08-18 15:10:39", "stars": 1.0, "text": "Terrible terrible terrible place\n\nThe people there are rude and slow and have no customer service skills at all. \nThe big African American guy that works there was the worst person I have encountered here in new Orleans. \nDo not go to this subway, unless you want to be ignored and treated horribly by lazy, slow, and careless employees. \nI never ended up even getting a sandwich there. I wouldn't trust that man to prepare my food....", "aspect_word": "place, people, customer, service, employees, sandwich, man, food", "sentiment": "neg, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.7264, 0.7326, 0.7361, 0.5208, 0.8061, 0.7508, 0.7425, 0.7713", "emotion": "fear, disgust, neutral, fear, neutral, neutral, neutral, neutral" }, { "review_id": "nSyR3FTs-9gmwJsimQwMCw", "business_id": "lzC5GKuP0haiIz7gOtvDFQ", "user_id": "jQUjj_CFnQIAJGK3vrs5Ng", "date": "2018-03-04 11:01:00", "stars": 1.0, "text": "This has got to be one of the worse restaurants in Philadelphia. My experience there was terrible. This restaurant years ago had refills on flavored lemonades (now that's a thing of the past) not to mention the ice machine was broken (Luke warm soda doesn't taste very good) . The service was terrible after not having compensation for a warm soda. The best part of boneless wings was the sauce, the chicken is tasteless and dry with the aftertaste of grease. Wouldn't recommend this particular place for anyone looking for good food and service", "aspect_word": "lemonades, ice, soda, service, sauce, chicken, grease, food", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, pos, pos", "sentiment_score": "0.3204, 0.6270, 0.4468, 0.8355, 0.3152, 0.5409, 0.6823, 0.6218, 0.7574, 0.6805", "emotion": "disgust, fear, disgust, neutral, neutral" }, { "review_id": "nnaDBQACDuhT7C3DYgv_PQ", "business_id": "0hMU5Ill8G0r8tvfoG3KyA", "user_id": "ygDmyGtreoGer4UeTmBljw", "date": "2017-10-21 13:46:15", "stars": 1.0, "text": "Who wants to bag $300 of merchandise late night or right after they supposedly open up registers because they have more people stocking than working the cash register. Walmart used to be a convenient one stop shop but now it's becoming extremely inconvenient. I spend 300 every two weeks and come inbetween to pick up missed...wanted...or needed items. I'm about ready to go to my local grocery. Even though closing and opening times don't work very well with my work schedule. Waiting in an isle right now waiting for a register to open. I may just leave all this at the front to let them deal with it.", "aspect_word": "merchandise, cash", "sentiment": "neu, neu", "sentiment_score": "0.6179, 0.4944", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, joy, sadness, neutral, neutral, neutral" }, { "review_id": "z4ZKCk71m3y4GHe1vu_LRg", "business_id": "7fWyjBkumemvmAZszZJfKg", "user_id": "cjLp1QarHZb_SCf6xJmIWQ", "date": "2020-05-11 17:08:30", "stars": 3.0, "text": "Stopped in here with my roommate to grab a burger and fries to take home. My roommate got a hamburger, I got a cheese burger and we split an order of fries. The burgers were juicy, and perfectly seasoned. You have the option to order whatever fixing you want. I opted for lettuce, tomato, mustard and pickles. The only thing I wasn't crazy about was ...it was well done, but that is how Five Guys rolls. Their fries are AH MAY ZING, and each order is freshly cooked. I have never been disappointed at any Five Guys I have been to.", "aspect_word": "burger, fries, hamburger, cheese burger, burgers, lettuce, pickles, rolls", "sentiment": "neu, neu, neu, neu, neu, pos, neu, neu, pos, pos", "sentiment_score": "0.8325, 0.7304, 0.5352, 0.5955, 0.7064, 0.7796, 0.4709, 0.3843, 0.4698, 0.5945", "emotion": "neutral, joy, neutral, fear, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "JhObE_ySIw2wj7eFxFqzIw", "business_id": "pzclcGZd0fZmLb9R8SNdbA", "user_id": "ssk8jw1gTdWSN_KqFvO06g", "date": "2016-12-28 21:50:41", "stars": 4.0, "text": "I stop at this wawa before work for gas, doughnuts or sanwiches. Service is always fast and friendly. There is a particular cashier that is a little too friendly and always starts conversation with any living being in his proximity. He is harmless but is my least favorite part of this wawa. I recomend ordering from the wawa favorites sanwiches menu, lots of good choices there. This wawa is also much bigger than the one further up 40 foot road.", "aspect_word": "doughnuts, Service, cashier, sanwiches, menu", "sentiment": "neu, pos, neg, pos, neu", "sentiment_score": "0.5405, 0.7275, 0.4043, 0.2601, 0.4005", "emotion": "neutral, neutral, neutral, joy, surprise, neutral" }, { "review_id": "MsvYMLcSLT1rWwQsv58k_A", "business_id": "Gtn4_eWhhkjCVI613L2ZqQ", "user_id": "kkPgJv6KBFN15caG7NYYlg", "date": "2017-09-07 00:46:21", "stars": 4.0, "text": "I stopped here and got a refreshing cold teavanna iced tea (peach citrus white tea) based on the recommendation of the staff member who was working here when we visited (part of the reason for the visit was that my companion needed to use the restroom). The beverage was really quite good -- better than I had imagined. It was a good choice for a hot day. I'm thankful for the beverage recommendation.", "aspect_word": "cold, teavanna iced tea, peach citrus white tea, staff, restroom, beverage", "sentiment": "pos, pos, neu, neg, neu, pos, pos", "sentiment_score": "0.4605, 0.4704, 0.4146, 0.2967, 0.5723, 0.8169, 0.6531", "emotion": "joy, joy, joy, neutral" }, { "review_id": "90LPsP0bz89eKQl-apATsA", "business_id": "oryxEQldKf-FVqRgP5SfrA", "user_id": "2LnvZ-_vEKqsyzBuZ9cfng", "date": "2013-11-20 23:35:45", "stars": 2.0, "text": "Friendly staff, but when we got our coffee, we both noticed that the cups were not nearly filled up. I asked for my latte with no foam and I got a latte with foam. I stirred at it for a while and when the foam cleared I had a cup of coffee filled to about 3/5ths of the way. My boyfriend's was the same. Here are pics of what I'm talking about. First one is mine, second is his. Neither of us had taken a single sip of coffee yet when I took the pictures. I feel like I'm owed a dollar back on the coffee that did not fill this tall cup. :(", "aspect_word": "staff, coffee, cups, latte, sip", "sentiment": "pos, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8160, 0.8523, 0.4254, 0.5421, 0.4623, 0.5280, 0.5305, 0.5790, 0.5145", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, sadness" }, { "review_id": "_opKtaoTpgHm34V7Cl-kqw", "business_id": "YjiaGnfaVWVlOzOQ8GK6NA", "user_id": "XJDpFPZn1sE0_rBfjjTkZg", "date": "2016-06-22 12:10:34", "stars": 1.0, "text": "Had a disappointing experience at this location. We were the only customers in the drive through and our order consisted of one taco and a drink. The wait was about 15 minutes. As I sat at the window waiting I could see one staff member step outside for a smoke. Another staff member working the inside counter was goofing off with the customer, throwing things back and forth across the counter. Several other staff members were walking around. None of them seemed to be preparing my order or working in general. I will not be returning.", "aspect_word": "taco, drink, wait, staff, counter", "sentiment": "neu, neu, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.7592, 0.8729, 0.6914, 0.7116, 0.7937, 0.3412, 0.5399, 0.7717", "emotion": "neutral, neutral, fear, disgust, neutral, sadness, neutral" }, { "review_id": "Ez5Aykorw4Loz9wT-Nz77w", "business_id": "BJauHq_tArHgi0nncImNJg", "user_id": "5tXRxr4T24Awl7vjyCvIcQ", "date": "2017-06-19 15:11:21", "stars": 4.0, "text": "I initially had mixed vibes on this location, but it hasn't let me down the last few times! I would say I do find it hard to find everything I need in a Whole Foods, but I definitely find new products and items that I want that I can seemingly only find at Whole Foods! Their staff at this location is also incredibly pleasant. I often find my favorite flowers, peonies, here to brighten my entryway and ever since my Tulsa counterpart turned me on to the green juices Whole Foods carries, I tend to grab one from here. \n\nTheir folks in the cheese department and occasionally the beer department are always very nice and helpful. Last time I was in here we were picking up beers for bayou kayaking and were turned on to El Gose from Avery Brewing (up in Colorado) that's a German-style Sour Ale with Lime and Sea Salt Added. If you know me I usually go cheap Mexican beer and tow along cut limes and a bag of salt (yes, I'm that person), so this beer was an excellent choice for floating the bayou!\n\nI've never had to wait long in checkout since they always have multiple lanes open, and parking is never a problem. \n\nLike I said, I might not be buying all my groceries here, but will definitely make a stop for these things that I love to pick up from Whole Foods!", "aspect_word": "staff, flowers, juices, cheese, beer, beers, Ale with Lime, Sea Salt, salt, bayou, checkout, lanes, parking, groceries", "sentiment": "pos, pos, neu, neu, pos, neu, neu, neu, neu, neu, pos, neu, neu, neu, neg, neu", "sentiment_score": "0.8057, 0.6515, 0.3385, 0.3964, 0.6010, 0.7205, 0.3410, 0.3444, 0.3625, 0.2536, 0.4361, 0.2798, 0.4521, 0.4192, 0.3566, 0.6399", "emotion": "joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "C_0jWrkmmgkX0pOmGMHa5w", "business_id": "qNiZVduTtw3d1zGjHSM9zg", "user_id": "q0nf0MjkYNlW_nrnOpz1BQ", "date": "2014-06-16 01:47:04", "stars": 4.0, "text": "The first Planet Fitness in the city opened 2013 in Gretna. I joined around the end of the year because I worked a few streets over. I had been a member of Planet Fitness before in Texas and I really like it for the price. The thing about these gyms is that you really have to discipline yourself and know what workouts are good for you. For $10 a month you get many machines for cardio, weights, and stretching. They do not have classes or somebody guiding you like a personal trainer. It is really all up to you. For a little more you get tanning beds and some massage chairs, but I see no use in those. The staff at this location is kind of forgettable at times. The awkwardness of women cleaning the men's locker room, or some select staff that are obviously out of shape but shouldn't they be setting an example for you to get fit? Yea there is that \"Lunk Alarm\" that occasionally goes off from people dropping weights too loud, but it is honestly no big deal. I wish the stretching area was a bit larger because there is not enough room for all the yoga mats. Either way, this place is open 24/7 and I do not feel pressure or prying eyes staring me down as I try to exercise. Definitely beats the competitors if you are on a budget. No contracts if you end up changing your mind.", "aspect_word": "price, tanning beds, chairs, staff, women, locker, room, Alarm, area, mats", "sentiment": "pos, neu, neu, neg, neg, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.3350, 0.3831, 0.4634, 0.8695, 0.4865, 0.2824, 0.2690, 0.8317, 0.2092, 0.2382, 0.3354", "emotion": "joy, joy, joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "NlCJjMiWQuhtMIXpw6Fsdg", "business_id": "BaQns857XURDfjTqbsoapw", "user_id": "F8aIrswXr4zFwtPH36w1sA", "date": "2010-10-13 15:14:55", "stars": 5.0, "text": "One of the first things I noticed about St Louis when I moved here was the plethora of Walgreens. I'm pretty sure there is one ever 2 blocks as is if it were some city ordinance. But this Walgreens, aka My Walgreens, stands out. The staff has been very nice, from helping me find a product, picking a do-it-yourself hair color, and even spotting me on coupons when I forgot mine. The pharmacy crowd is just as pleasant, although sometimes quite busy. So feel free to drive past all those other stores and pull up to your friendly neighborhood Walgreens.", "aspect_word": "staff, product, coupons", "sentiment": "pos, neu, neu", "sentiment_score": "0.8378, 0.3980, 0.4473", "emotion": "neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "E68UdnJ-OSHLZFXUpU79QQ", "business_id": "EAF4MLS6x7mzq8CDpOcXXA", "user_id": "OdPHwNRIxcsHTMngDS1m8Q", "date": "2015-05-17 21:51:20", "stars": 1.0, "text": "Unfortunately our order was not only almost 20$ for 2 sandwiches but my comrade the one US Marine who has the worst PTSD that I know of was served the wrong sandwich and his order was completely jacked up. I delt with my soggy Asiago #4 but ultimately being able to calm him down from freaking out and racing back to the restaurant and breaking someone's neck sucked. Please seek another Wendy's...", "aspect_word": "sandwiches, sandwich", "sentiment": "neu, neg", "sentiment_score": "0.8694, 0.5155", "emotion": "sadness, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "XE9CGoHxP677cW83Q3TRAg", "business_id": "gleJbn_sbmUoWBC0eO3hJA", "user_id": "8b0gjAhuOGh-fP70sQZQtA", "date": "2019-10-14 23:32:16", "stars": 3.0, "text": "I shop this Lowe's frequently and the only consistency is that employees will go out of their way to about helping you. I think corporate should give them camo vests to help. If you ask where something is, your lucky to get a point and aisle number. They won't help you find it. Also, if you want more than the average DIY, they don't have that either or if they do, no one knows what that it. Want to put some sill seal under a replacement exterior door... You'll need to go to Home Depot for that. Want parts... Home Depot. They have much nicer design items here, though.", "aspect_word": "employees, door, design", "sentiment": "pos, neu, pos", "sentiment_score": "0.6211, 0.3243, 0.5002", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "MxQBbpUPx3zmMfKArTdfHQ", "business_id": "6xMo7GodnX_7OzvIo9WFWg", "user_id": "KoyRBKjo8J3sEzt2JvVUuw", "date": "2016-01-06 14:30:45", "stars": 1.0, "text": "I will never eat nor order from here ever again. The inside of the restaurant was absolutely deplorable when it came to the cleanliness of the store. The floors were sticky and everything else was covered in grease. That place is a face breakout waiting to happen. The food made me so sick to my stomach after eating due to the amount of grease of the food and it seeped through the box and bag leaving the interior of my car stained!! I couldn't stomach the leftovers and had to throw it out due to how bad the pizza was. The flow of the establishment in the dining area was just as or more horrid than the level of cleanliness or presentation of the food I had ordered. There was one person serving for the whole place and though the service was slow...it wasn't her fault because she was doing it all. Hostess, server, busser, and I think she was running to make other orders as well. I feel like management needs to really reevaluate how they are running that place because that is not acceptable behavior for a business; it also isn't fair to subject your customers to that slop you are passing off as a pizza. In closing, I have not just told you that your restaurant sucks, but why it sucks and what needs to be improved upon!", "aspect_word": "floors, waiting, food, grease, interior, pizza, flow, dining, serving, service, Hostess, server, management", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6927, 0.5086, 0.7264, 0.4412, 0.5253, 0.4816, 0.7526, 0.5085, 0.6470, 0.4093, 0.5895, 0.8244, 0.5436, 0.6014, 0.7708, 0.6951, 0.4460", "emotion": "disgust, disgust, neutral, disgust, fear, neutral, neutral, neutral, disgust" }, { "review_id": "rLA6tr3tDxMxcWZ4E2F2ew", "business_id": "fKP9ALt3WZ6WipB98eGIJg", "user_id": "15Vz-PNfNjk5Gsf5Z63Y8w", "date": "2016-05-13 19:19:54", "stars": 1.0, "text": "I would have given this place a zero but there is not an option. McDonald's is just McDonald's, however the people who work at this location are the worst. While at the pick up window at the drive through I was threatened and treated awfully. I told the lady at the window that the order was wrong and she immediately became irate, then her husband who also was working there began threatening me saying he was about to be off and wanted to fight in the parking lot. WHAT KIND OF SERVICE IS THIS!!!!! I know it's just McDonald's, but this is the trashiest place by far. Stay away, beware of the ratchetness!", "aspect_word": "SERVICE", "sentiment": "neg", "sentiment_score": "0.6525", "emotion": "neutral, disgust, fear, anger, disgust, fear" }, { "review_id": "P_BB7qld-G0nbRF4M8J-9g", "business_id": "MqdCs22Lym96IRmt9ivKyQ", "user_id": "-ne-7caCLAk2j3kD7tzBGw", "date": "2011-10-24 22:44:03", "stars": 1.0, "text": "Absolutely the WORST DD I have been to! I ordered an iced coffee and asked for it black. Received ice coffee and I asked for half and half on the side. They guy said that they ran out. How does a coffee place run out of half and half???? Then I asked for cream on the side and he told me since i ordered it black I can have cream on the side. I asked for some cream in a cup and then he said he didn't want to waste a cup. Then I asked for Splenda he throws them at me and tells me not to mix my coffee on the counter and to mix it elsewhere. \n\nThe worst dd ever! I will be calling corporate on the store. Dd just lost a customer!", "aspect_word": "iced coffee, ice coffee, cream, coffee, counter", "sentiment": "neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3862, 0.4544, 0.5011, 0.4665, 0.4766, 0.6132, 0.5375", "emotion": "surprise, surprise, neutral, neutral, disgust, surprise" }, { "review_id": "AzeD3ovxBR1Tf-zrkkm0Xw", "business_id": "GEL_vUHipc20TvmIRh-33Q", "user_id": "EOajY1L3ole3gLTCZ2xw1g", "date": "2019-03-16 16:30:19", "stars": 3.0, "text": "Came here for breakfast.\n\nThe coffee was tasty and strong.\n\nI ordered the breakfast tacos. The chicken was fairly well executed. The eggs were tasty. The tortilla was warm and chewy. The vegetables were tasty but not amazingly fresh.\n\nThe side of beans was undercooked and uninteresting. \n\nOverall they provide a dependable ok place to eat breakfast.", "aspect_word": "breakfast, coffee, breakfast tacos, chicken, eggs, tortilla, vegetables, side of beans", "sentiment": "neu, pos, pos, pos, pos, pos, pos, neg, neu", "sentiment_score": "0.8033, 0.8633, 0.6574, 0.8267, 0.7351, 0.4567, 0.4426, 0.3876, 0.6808", "emotion": "neutral, joy, neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "YoWhPjkfEpNZWy1gOGCkPw", "business_id": "6LA1ttZl3vLl3YBg4IqZWw", "user_id": "rvYTWj_twMGMkT3k7qjxZQ", "date": "2014-03-26 16:03:12", "stars": 4.0, "text": "This Dunkin Donuts is seriously efficient! After work, I ordered a coffee and they already had it ready before I could walk over to the pick up area! It was also the correct order. I love Dunkin coffee because the cream makes it taste so good. I have been here once before and I was pleasantly surprised that they put cream cheese on my bagel, instead of on the side. I don't know why some locations in Philly put it on the side.\nIf this location wasn't out of the way I'd come here all the time. \nThere isn't a drive thru, which since this was built not to long ago, doesn't make sense. The location obviously doesn't fit one, but it would have been more convenient.", "aspect_word": "Dunkin, Donuts, coffee, cream, cream cheese, bagel, location", "sentiment": "pos, pos, neu, pos, pos, neu, neu, neg", "sentiment_score": "0.4799, 0.3885, 0.6881, 0.2895, 0.6395, 0.4521, 0.3919, 0.4796", "emotion": "surprise, joy, surprise, surprise, neutral, neutral, neutral" }, { "review_id": "A1EnMe2rwD7UB5Mkcz2uMg", "business_id": "945COKKrD_bTDznBeHqksw", "user_id": "xSHjJxvSL7bDO67CsFs9Ew", "date": "2017-10-15 20:31:54", "stars": 1.0, "text": "It's no point in supporting New Orleans east businesses. This one is one of many that lacks service, quality, and cleanliness. But if you are looking for ignorance, long time wait, poor attitudes then you are in the right place. Smh. \nWhat's the point in ordering online when you arrive there is still half hour wait for chicken to drop? \nI've ordered wing stop from Los Ángeles to Baltimore and New Orleans is always the place where it always fail.", "aspect_word": "service, time, wait, attitudes, chicken", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6475, 0.4665, 0.7591, 0.5505, 0.6383, 0.4310", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "k-zps7dCTo_UPdFkYTNYzQ", "business_id": "xfjaiQjFHTeDEnzFBdBArA", "user_id": "ELOWFA5Zs_7mb_26T4Fl0A", "date": "2018-10-26 11:19:03", "stars": 1.0, "text": "Im outraged. This is beyond disgusting. Not sure what is on the sandwich or how it was handled, but I went to the drive through around 3 am since I hadn't eaten all day and ended up throwing most of the food away (after i realized what was on the bun). Could be molded cheese, unsanitary work space, or just someone trying to be nasty but regardless, I have never experienced something like this before. Do NOT go here. If I could, I would rate zero stars. Maybe even negative. This is a foul place that no human should be exposed to. Simply a biohazard. Should be fumigated.", "aspect_word": "sandwich, food, cheese, work, space, place", "sentiment": "neu, neu, neg, neg, neg, neg", "sentiment_score": "0.7005, 0.5786, 0.5871, 0.3787, 0.3404, 0.5875", "emotion": "anger, disgust, surprise, disgust, neutral, neutral, disgust, disgust, disgust, anger, neutral" }, { "review_id": "oB90KVZ09senE7lfenRNxA", "business_id": "OZ75-Oqne48k7DTTpeggGA", "user_id": "ONgXbidhsMWVvzBg91-FaQ", "date": "2020-08-13 05:14:32", "stars": 1.0, "text": "Placed an order prior to getting off from work. Made it home 10 minutes before the delivery driver stood outside and walked my dog. Delivery driver pulls up delivery driver pulls away. Didn't even try to deliver my order after working hours all day and only wanting something to eat before returning back to work in a few hours. Give them a call driver never even made it to the corner before they say oh the driver said he called yet if the driver said he called and he's still in my view why don't he turn around. Nope he keeps going did they give me a manager to talk to nope they didn't they told me oh we close. So the driver Saul went home with a lovely pizza and wings compliments of my hard earn money. Thanks Saul I was really hungry and was hoping to have something to eat after working 16+ hours.", "aspect_word": "driver, manager, pizza, wings", "sentiment": "neg, neg, neg, neg, neg, pos, pos", "sentiment_score": "0.3562, 0.3444, 0.6543, 0.6706, 0.4029, 0.7364, 0.5542", "emotion": "neutral, neutral, neutral, neutral, joy, sadness, neutral" }, { "review_id": "vTeQdEi2rM_kc_M4QknytA", "business_id": "3S-u4euLhybQzOuaTAZOpg", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2020-05-19 20:05:41", "stars": 4.0, "text": "My daughter hadn't had Taco Bell in months and since we were in the area I gave in and drove-in to drive-thru. Immediately she noticed the strawberry slush sign and was super jazzed. She wanted a slush and a Gordita, and looked so happy to be mere minutes from enjoying this meal of guilty pleasures.\n\nWell, she would only get the chance to partake in one of her two items, as the slush machine was \"on defrost\". Womp womp. So just the Gordita and a mild sauce, please.\n\nThe employee who swiped my card and handed me the bag of goods was friendly and efficient. The order was correct and we headed out. \n\nImmediately my daughter dug in and was generous enough to offer me a bite of her Gordita. Well, good gracious it was tasty! I forgot how delicious Taco Bell was. I do my best to eat clean, but sometimes you have to cut loose and feed the monster inside. My monster was mad at me today for only getting a teaser. Maybe next time I'll get my own Gordita and satisfy the monster in me.", "aspect_word": "Taco, slush, meal, machine, sauce, employee, Gordita", "sentiment": "neu, pos, neu, neg, neu, pos, pos, pos, neu", "sentiment_score": "0.4659, 0.2935, 0.4136, 0.3044, 0.2498, 0.6597, 0.6234, 0.5108, 0.3384", "emotion": "neutral, joy, joy, neutral, neutral, neutral, joy, disgust, anger, neutral, neutral" }, { "review_id": "QlJdfAR3htEpBB-QxYqZPg", "business_id": "J8yQM9YWKWLyeadqUgU8zg", "user_id": "WuGrrM__qrTHal6fkr9rZg", "date": "2015-02-26 05:36:13", "stars": 4.0, "text": "I have come here in the past & kind of liked it. No longish lines, but I always come at other hours & not during the rush hour of 5 pm. I like the fact that I can get a text message telling me when my prescription was ready. I like the fact that it is open 24 hours. I sometimes work weird hours & sometimes forget to get my meds. Very convenient. I came here yesterday after receiving an email from my doctor that the script was sent to CVS. To my surprise, no order & no script. Not a happy camper. The pharmacist said that he couldn't do anything, which I totally agree. I couldn't call my doctor given that I was at CVS after the doctor's office was closed for the day. So, I emailed my doctor yet again today & this time was told that they mistakenly sent the script meant for CVS to Express Scripts. They would send another one & told me that CVS had it. After coming back from the city, I stopped by. Another issue happened. The darn thing didn't go through since it was a duplicate claim. The kind pharmacy tech (I wish I got her name) went above & beyond to get me my meds. She understood my frustration with this mess. After several frustrating mind boggling phone calls, the order finally went through. And I didn't have to pay a single dime. Thanks nameless pharm. tech for getting me my meds! Things I learned today: there is a generic drug for a generic drug.", "aspect_word": "lines, pharmacist, pharmacy, pharm", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6173, 0.7097, 0.6316, 0.3063, 0.3119", "emotion": "joy, joy, joy, joy, surprise, surprise, sadness, sadness, neutral, surprise, surprise, anger, neutral, surprise, neutral" }, { "review_id": "705FW9mRdH2IuTlPNHU0Vg", "business_id": "NkO7yOwVCDsB8rWlyZfEUQ", "user_id": "XVCAuOwGZHwtytJalJu0Zw", "date": "2022-01-13 01:04:10", "stars": 1.0, "text": "I will never return to this Chipotle. What a mess. Ordered a burrito with double chicken which comes to $15 and a burrito bowl with queso (there was no queso). I'll let the pictures describe my disappointment. The burrito could have barely filled a taco shell. It's like they ran out of food and just said \"f it\".", "aspect_word": "burrito, bowl, taco shell, food", "sentiment": "neu, neu, neu, neg, neu, neu", "sentiment_score": "0.5090, 0.4840, 0.3652, 0.4479, 0.4038, 0.4455", "emotion": "sadness, neutral, sadness, neutral, neutral" }, { "review_id": "FSXETWVwQpybCwtYFn4Dkg", "business_id": "Ho3knrLZPrr5mOGVDCGgYg", "user_id": "HjyeYbnxg20fzRK7jyqPHg", "date": "2020-08-17 12:56:48", "stars": 5.0, "text": "This location is my go to Post Office. Parking is easy and the location is clean. The a box located outside the location for easy mailing. Inside you'll find everything you'd expect. My favorites are the flat rate boxes and envelopes. \n\nThe staff here is friendly and keeps the line moving. Mondays seem to be the busiest day, so I typically avoid any trips then. \n\nIn light of the recent pandemic, they've set 6 foot markers on the floor as well as protective glass between you and the staff.", "aspect_word": "staff", "sentiment": "pos, neg", "sentiment_score": "0.7764, 0.4862", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "_O_bpDkPvVFTEhacbF-u5w", "business_id": "hQm7205omFcZQt7wu8vLQQ", "user_id": "RKULSOrIvvYpDmtuYXEXzA", "date": "2013-05-10 13:49:34", "stars": 4.0, "text": "Thursday - May 9, 2013 - 11:30 AM\n\nI visit my dear 88- year old mother at least once a week. My mother has minimal demands and will enjoy dining at the least pretentious locations. When cold or allergies are not plaguing her, we patronize local fare in her neighborhood. I generally don't patronize \"fast-food\" establishments. I only visit them with mom. One of her favorites is Chick-fil-a.\n\nWe often visit this Chick-fil-A. The facility is clean and organized. The counter staff is attentive and courteous. The food is good and the prices reasonable. Notable is the employees offering to remove cups, cartons, and misc food paraphernalia when the diner is clearly finished eating. This effort is appreciated. Do other fast-food chains offer this amenity? \n\nTry the grilled and sliced chicken breast, nestled in a fresh mix of Green Leaf lettuce with shredded red cabbage and carrots and a blend of shredded Monterey Jack and Cheddar cheeses, tightly rolled in a flaxseed flour flat bread. \n\nWhen I see mom next week....think I'll try their soups.", "aspect_word": "dining, fare, food, facility, counter staff, prices, employees, grilled, chicken breast, Leaf lettuce with, cabbage, Monterey Jack, Cheddar cheeses, flaxseed flour flat bread, soups", "sentiment": "neu, neg, neu, pos, pos, pos, pos, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3753, 0.3457, 0.4244, 0.5055, 0.5279, 0.7562, 0.6969, 0.6284, 0.4267, 0.3845, 0.4402, 0.3490, 0.3603, 0.4054, 0.3386, 0.3405, 0.3080, 0.4081, 0.3554", "emotion": "joy, neutral, joy, neutral, neutral, joy, joy, disgust, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "bWoVwuuJmp1d39MTIA0CUw", "business_id": "m9-FiDgvNyw2KJfBZAfc1w", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2017-07-22 16:19:33", "stars": 5.0, "text": "I'm going to start this review by just letting you know that it pertains to the store only, and not the pharmacy. I use another pharmacy nearby, but shop at this Walgreens for the usual drugstore products, and since I'm being honest, I shop here as if it's a mini Walmart. \n\nThis is a well stocked store, and carries anything you can imagine needing from a drug store. They run lots of specials - as all Walgreens stores do, and if you use your rewards card, you'll find that the rewards really do add up.\n\nThe staff is super friendly, and I'm always greeted warmly when I walk in. There is always someone to help out if you're looking for something specific, and they never make you feel like you're a bother.\n\nMy favorite thing about the store is the Beauty Enthusiast program. I joined a few months ago, and LOVE it! I'm one of those people who loves a freebie. I love samples like nobody's business, and as a Beauty Enthusiast, you get samples when checking out in the cosmetics department. The BE program is just another free rewards program they offer, and you get samples, discounts and coupons.", "aspect_word": "staff, cosmetics, discounts, coupons", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.8198, 0.4552, 0.4035, 0.5018", "emotion": "neutral, neutral, neutral, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "WRibK_tP9YwS2mSG7FQEWw", "business_id": "Jvq86zM-BI58aIO7XieqPw", "user_id": "xZgbvWE-fF0QEv3k8FwRuw", "date": "2018-04-05 12:08:50", "stars": 2.0, "text": "This Chipotle location is near my home and my kids like it, so I have been many times. It started out fine but it had deteriorated badly. The dirty tables and trash areas get ignored, and lately the employees seem poorly trained. This last visit, they got out order wrong, mischarged us, and didn't have any chips. I'm going to start steering my kids elsewhere.", "aspect_word": "tables, trash areas, employees, chips", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.7975, 0.4342, 0.8947, 0.3742", "emotion": "neutral, disgust, fear, neutral" }, { "review_id": "fsc1Xhlul2EgMuYW4VtlbQ", "business_id": "Bu0VOknOmRBC6nXWX4FPqg", "user_id": "_6sOqdpNTAUNmoKkYM-trA", "date": "2019-10-30 03:20:25", "stars": 1.0, "text": "This was my favorite place for pizza. Something happen after John the CEO left. It was like the wind had been knocked out of its manager, Jorey. So sad. Trust me don't order from there especially on Sunday when the assistant mgr is there. He needs to Go back to school and learn how to make a pizza. And get a new attitude!", "aspect_word": "pizza, manager, assistant, attitude", "sentiment": "pos, neg, neg, neu, pos", "sentiment_score": "0.4458, 0.8229, 0.4636, 0.6532, 0.5067", "emotion": "joy, surprise, fear, sadness, fear, neutral" }, { "review_id": "rQVxsS7vD2cHtlqv-khmvA", "business_id": "jZUZBfnCg-8ZmwJ5jfVW8Q", "user_id": "gjzxk8h3ct6lcHSlJ5kjow", "date": "2019-03-05 21:33:46", "stars": 3.0, "text": "Great place to eat if you need something quick and have kids with you. I took myself and my 3 kids with me and spent around $20. That's pretty good! You can't even go to drive-thru places anymore and spend less than $15. Might as well go somewhere that has healthy options. My favorite sub at subway is the tuna. I get ALL of the toppings (cheese, lettuce, spinach, tomatoes, onions, pickles, peppers, olives and jalapeños!). I like my sandwiches STACKED, that's how you pack in all the flavors. My oldest child eats like a grown man so he gets an adult sized sub. My two younger children eat like birds so they can share a six inch. They do offer a kids meal but the sandwich is a bit small in my opinion. Mom tip - get the six inch regular sub and if your child doesn't eat the entire sub in one sitting save it for their next win. Mom win! Cool thing about subway is they have many bread options to choose from, including a wrap. They are known for their toppings and sauces. And to polish off your sub you can choose either chips or cookies and a drink. I like them for lunchtime but if you need a quick dinner idea Subway would be a good choice.", "aspect_word": "place, options, tuna, toppings, cheese, lettuce, spinach, tomatoes, onions, pickles, peppers, olives, jalapeños, sandwiches, flavors, sub, meal, sandwich, bread, wrap, sauces, chips, cookies, drink, lunchtime, dinner, Subway", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5692, 0.5522, 0.3711, 0.4380, 0.3257, 0.4186, 0.3780, 0.3607, 0.3238, 0.4208, 0.3004, 0.3749, 0.3284, 0.3914, 0.3790, 0.3827, 0.6541, 0.4835, 0.4243, 0.4765, 0.3783, 0.3409, 0.4173, 0.5151, 0.6098, 0.6570, 0.6453, 0.7806, 0.8095, 0.7997, 0.4240", "emotion": "neutral, joy, surprise, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "h7aa2Nc-OMOB4UiQmidwIg", "business_id": "t5ikOTldBF9A5sFWEBUyAQ", "user_id": "hXfYN-GwSez0Db_rltCbGw", "date": "2013-07-14 17:55:58", "stars": 2.0, "text": "I will be the first to admit that I want my fast food to be fast. I am impatient when it comes to drive-thru service. This Sonic is slow, incredibly slow. \"Why did we come here? We could have gone a few blocks to the other Sonic and had our food by now!\" slow.\nThe staff is friendly, but this is the Mid-South, most everybody is friendly. Our order was wrong and we didn't even ask for modifications to our food. \nIf you're craving Sonic, skip this one and drive on to the next one. It's not that far away, and it'll save you time in the long run.", "aspect_word": "food, service, Sonic, staff", "sentiment": "pos, neg, neg, neu, pos, neu, neu", "sentiment_score": "0.5007, 0.8228, 0.4198, 0.4940, 0.6297, 0.5919, 0.4583", "emotion": "neutral, anger, surprise, neutral, anger, neutral, neutral, neutral" }, { "review_id": "3QDRL5sQoB4mf81spLDR5w", "business_id": "Hc5oZJ7T8XOqwdtRUPt2_g", "user_id": "TRkLtfBRk7oJKgCuX4p7fw", "date": "2020-03-08 22:33:39", "stars": 5.0, "text": "It was fine but there has to be changes and the drive thru line was long. Arguments were happening inside, Restrooms are very clean and the food was great. There should be computers and we will have to begin an inspection with the City of Philadelphia Department of Health and Commonwealth of Pennsylvania Department of Public Health.", "aspect_word": "food", "sentiment": "pos", "sentiment_score": "0.8665", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "wXeyGHg8aD5Xe6bFANWw8Q", "business_id": "-YljbQMbbTC9jwn8kOLitA", "user_id": "5ZxzbdFUg_WVgC2PmsKwxw", "date": "2020-08-20 07:20:14", "stars": 1.0, "text": "Don't. Just don't. \n\nLike many people, I love McDonald's fries and the occasional cheeseburger. I recently (mistakenly) opted for this McDonald's to satisfy these cravings. \n\nAfter 2 times ordering the same meal (#9) with the same stomach ache and general queasiness starting about 4 hours after each, I've learned my lesson. I thought the first time was a 'one-off' and probably not related to my stomach pain. I was wrong.\n\nThere are better McDonald's restaurants in the vicinity whose food won't have you up at 2 a.m. writing a Yelp review to warn others of the potential for suffering after consuming their food.", "aspect_word": "fries, cheeseburger, meal, food", "sentiment": "pos, neu, neu, neu, neu", "sentiment_score": "0.5863, 0.3595, 0.7836, 0.4019, 0.5576", "emotion": "neutral, neutral, joy, surprise, fear, neutral, neutral" }, { "review_id": "lyOey2JQC-gy3BZOv-59Rw", "business_id": "WaBJh7o0NhBe_3pioFO4mw", "user_id": "qT1-N9hjbyjMW4Mvq4uU4w", "date": "2020-07-10 22:16:06", "stars": 5.0, "text": "I had the most wonderful service here and I needed to tell the world! \n\nAll drinks are half priced right now all day every day when you order through the app. And so when an ocean water craving hit-ya girl GAVE IN. \n\nI parked in a spot. Placed an order in the app. Hit a button that said \"I am here\" and selected the space I was in. Then it occurred to me: am I the world's worst best friend if I get myself Sonic without ordering one to bring my husband? Fear of that label mixed with overwhelming love for my dude had me quickly placing a second order. This time for a completely inferior bevy-cherry limeade. Moments later the kindest gentleman was out by my window bringing my drink...I swear I couldn't have ordered any faster! \n\nI felt shame. I felt guilt. I felt embarrassed. \n\nAnd then sure enough just as quickly as he left he was back with my second drink. Instead of being annoyed and bitter that I made him run in the heat TWICE, he was simply confused. I clarified that it was my order and then he laughed! He laughed and I told him the story and he totally understood! His kindness and cheerful spirit was even more satisfying than my liquid sugar. \n\nThank you, sir. And hey, thanks Sonic for giving us all day happy hour. I think we needed this right now!", "aspect_word": "service, drinks, space, label, limeade, gentleman, drink, spirit, liquid sugar", "sentiment": "pos, neu, neu, neg, neg, pos, neu, neu, pos, neu", "sentiment_score": "0.9045, 0.4515, 0.3323, 0.4543, 0.3694, 0.4982, 0.7884, 0.6758, 0.4708, 0.3059", "emotion": "joy, neutral, fear, neutral, neutral, fear, neutral, joy, neutral, neutral, sadness, sadness, surprise, joy, neutral, joy, surprise" }, { "review_id": "xrzB5CzImm1SulXYFhZBgQ", "business_id": "4mk3fH3r9_8gbmNoUgX0fg", "user_id": "rYXDJZv576hTWmu74R_vYw", "date": "2015-07-29 00:03:44", "stars": 3.0, "text": "I can't even hear my self think the music is so loud. I like country but this is a business establishment. There are 10 people sitting in the lobby right now & only two employes. I would think it would be common sense to have more in the evening hours: being back to school time. A lot of parents will be bringing their kids in after work until at least a week or two after school starts. The good thing about this place is it was less than a mile from our place. The boys got pretty good hair cuts but next time I'll make the drive to Genes barbershop here in Tucson & see Brian. These boys are at the age to just keep seeing a barber instead of these chain salon stores.", "aspect_word": "music, lobby, hair, barbershop, barber", "sentiment": "neg, neu, pos, neu, neu", "sentiment_score": "0.7841, 0.5998, 0.4720, 0.4660, 0.6156", "emotion": "surprise, surprise, neutral, neutral, joy, neutral, neutral" }, { "review_id": "excsMgHpEyEa9ZVNBcBadQ", "business_id": "M1oH5JSxRA3JkdNulcJY6w", "user_id": "5OA_EXbpan07CA40fnuUKA", "date": "2019-12-31 16:40:25", "stars": 5.0, "text": "This location has the best customer service out of any locations I've been to. They're always extremely helpful and friendly. In addition to the great customer service, the cars are always clean and well maintained. If you're in the area and need to rent a car - choose this Brownsburg location. You will not regret it. Thanks again to Bradley and the young lady working in the office. When I'm in town again I'll definitely rent from them again. A+++", "aspect_word": "customer service", "sentiment": "pos, pos", "sentiment_score": "0.6293, 0.5937", "emotion": "neutral, neutral, neutral, sadness, joy, neutral" }, { "review_id": "Gn8ADlThh9EKW79aWctwNg", "business_id": "qEcBKBjkuOCtcPIfcuNEIg", "user_id": "F_5E0rOSH63pLqE6Y2qeCw", "date": "2013-07-04 14:46:40", "stars": 5.0, "text": "For a Taco Bell, this store is a five. Prompt service, hot fresh food, and most importantly, late night hours for bad decision snacking. Also plenty of napkins and they handle sauce requests when you pay so you move very swiftly through the drive-thru. This place is a well oiled machine! What more could you ask for?", "aspect_word": "Taco, service, food, sauce", "sentiment": "neu, pos, pos, neu", "sentiment_score": "0.5773, 0.8506, 0.6368, 0.5429", "emotion": "surprise, neutral, neutral, surprise" }, { "review_id": "XGglR4j5ayaIrA25-E_0kg", "business_id": "S21zm5nS5nyGM8m7nPCNsg", "user_id": "K_fjRcE47g6JWi-gEZCd_A", "date": "2021-02-15 01:03:35", "stars": 5.0, "text": "I don't know who is managing this store lately but, they are doing an excellent job. There is definitely a big difference from the past. The employees are courteous and not phony. The food is done properly, picture perfect not sloppy. I have been there 3 times this year and always impressed. Thank you for making it a pleasant place to go.", "aspect_word": "employees, food, place", "sentiment": "pos, pos, pos", "sentiment_score": "0.7938, 0.7498, 0.4964", "emotion": "neutral, joy, neutral, surprise, joy, neutral" }, { "review_id": "_Rv8IhdmRdWKVNebr9F5LA", "business_id": "PlnQ0xuzCNQZUiswBiXcIw", "user_id": "rZk0ESnDPP6gI3vnNUncJQ", "date": "2018-12-02 16:21:57", "stars": 3.0, "text": "Most of the time, the employees here are nice. Today, we weren't greeted by the person at the counter until she finally stood behind the register after a minute and stared at us. Yes, you will get some \"dismissive\" from the lady who hates her job. Majority of the staff is good, though, and quick.", "aspect_word": "employees, counter, register, staff", "sentiment": "pos, neu, neu, pos", "sentiment_score": "0.9055, 0.7444, 0.5845, 0.8520", "emotion": "neutral, surprise, neutral, neutral" }, { "review_id": "TIe3-PHToaVvT-u0O3gGcg", "business_id": "kLSEk3qXY1KdtFjxHJ9pww", "user_id": "h8L_oYRfB_fhpwPM9-pgpQ", "date": "2014-11-22 03:50:20", "stars": 2.0, "text": "They say it's fast food, but always have to wait so long for food. Should be called slow food, \n\nThe only thing. that's great is there $1 menu, \n\nBut when is it comes from one of the cleanest McDonald's I've been to. \n\nThey could do a little better on how they wait on customers and make sure they give them what they order. But other then that it's okay. \n\nDon't ask for extra sauce for your chicken nuggets because there charge you extra for it.", "aspect_word": "food, menu, sauce, chicken nuggets", "sentiment": "pos, neu, neg, neu, neu, neu", "sentiment_score": "0.6473, 0.5462, 0.4588, 0.5667, 0.4965, 0.4916", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "-2SrxATHaI0iAlFlty3Aqg", "business_id": "hrQxyTItUixWTwaBdv18pQ", "user_id": "-C1ozBXY59CoIMwLpJ9bZw", "date": "2016-03-15 17:50:04", "stars": 5.0, "text": "After seeing a one star review that a customer left, I felt the need to set he record straight. Never, at any other Wawa, have I encountered the friendly service that I have at the Glassboro location. When I enter I automatically feel like I'm down in Georgia or Florida where souther hospitality is something people take seriously. The employees smiles, jokes, and positive attitudes have taken many stressful mornings and turned the rest of the day into a productive, enjoyable day. \n\nTwo of the cashiers are always there and laugh with one another and with the customers. They are very genuine and really want to make your experience the best you could have.\n\nIf you come during busy lunch hour, you will find yourself waiting at most 10 minutes at the made to order stations. When you do get your food, the employees handing over your delicious sub, cheesesteak, quesadillas (whatever you choose you'll be pleased) will be extremely kind and friendly as I have always experienced. \n\nI will be back and I will be loyal to this Wawa above others when possible.", "aspect_word": "service, hospitality, employees, attitudes, cashiers, customers, lunch, food, sub, cheesesteak, quesadillas", "sentiment": "pos, pos, pos, pos, pos, pos, neu, neu, pos, neu, neu, pos, neu, neu, pos, neu", "sentiment_score": "0.8039, 0.5312, 0.7216, 0.5129, 0.4280, 0.4039, 0.7107, 0.7059, 0.5413, 0.4691, 0.3897, 0.3926, 0.3438, 0.3704, 0.2631, 0.3031", "emotion": "neutral, neutral, neutral, joy, joy, neutral, neutral, joy, neutral" }, { "review_id": "qFjNTUVIKL2NZ40EDx0fQg", "business_id": "eEYHb69quBMjrLfZopExpw", "user_id": "x9K_z3OoTwLqdNfowGpVzQ", "date": "2016-12-27 04:33:36", "stars": 4.0, "text": "Let's get this out of the way: as an airport food place, this does NOT have the full menu. It's very limited, but what they do have is the same as other Chick-fil-As. No digital coupons, no Chick-fil-A One app, no Chick-n-Strips.\n\nIf I could give 3 1/2 stars I would, but I gave it the extra bump because they seem to be improving from where they used to be. The food is the same stuff you'd expect from Chick-fil-A -- absolutely delicious, every time. Maybe slightly smaller portions than your regular CFA.\n\nWhere it definitely doesn't feel like Chick-fil-A is the customer service. It's still better than 90% of the airport establishments, but it's not the usual standard I expect from CFA. But like I said, it's getting better - the employees do seem happier to be there, but it's just like any other fast food place and not the over-the-top but sincere friendliness I get from other locations. And when you're traveling, those little things go a long way!", "aspect_word": "menu, food, portions, customer, service, employees", "sentiment": "neu, pos, neg, neg, neg, pos, neu", "sentiment_score": "0.4709, 0.6278, 0.4559, 0.4659, 0.4011, 0.4325, 0.3871", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "l4kc2dhKDMwDNtcO18uWuA", "business_id": "j-IxbWRJNFFMya__t_AM0g", "user_id": "CHQqLQFuxrWSuoS37YDgeQ", "date": "2016-06-14 19:20:10", "stars": 1.0, "text": "Ordered 2 small pizzas and 2 sides Saturday, one pizza was missing toppings and was DOUBLED CHARGED for my order and the pizza was cold. Tried calling after I received the order to tell them about the missing topping, couldn't get anyone on the phone. \n\nCalled store Tuesday, placed on hold, then hung up on and then called again. Finally got someone on the phone, asked to speak to the manager. Manager told me it was \"out of his hands\" and lied to me and told me the payment being stopped?! I didn't even give him my information and I was calling from a different phone number than what I ordered from. I guess this happens that often that it's an automatic reply in this situation? TWO payments were cleared with my credit card. \n\nCalled corporate, told me they will contact the franchise owner! I want my money back, not a call from the franchise owner. I have ordered from Domino's for a long time and never had a problem with other locations and this was the first time ordering at the Brandon location. Never again. They are dishonest and mismanaged.", "aspect_word": "pizzas, pizza, toppings, manager, Manager", "sentiment": "neu, neg, neu, neg, neg, neg", "sentiment_score": "0.4097, 0.4835, 0.3606, 0.6002, 0.7577, 0.7632", "emotion": "anger, sadness, neutral, surprise, surprise, neutral" }, { "review_id": "rzXs2-gfYs_51P2UyV-9Ag", "business_id": "BU_fiENkPbZVoSYh5pRmhQ", "user_id": "SJQn5jDQeq1rZ68sb4PEMg", "date": "2020-09-18 22:38:53", "stars": 5.0, "text": "Great UPS store! I'm surprised by the other less positive reviews, actually. I will say, I've only used this location to return pre-paid items... but they are fantastic about it. The guys are always very friendly, the process is always super quick and they're very Covid-conscious... only one person is allowed in the lobby at a time. I will definitely keep coming back as long as I have to return things, which means I will keep coming back forever. Btw, it's always easy to get a parking space in front, too.", "aspect_word": "UPS, guys, process, lobby, parking space", "sentiment": "pos, pos, pos, neu, neu", "sentiment_score": "0.4750, 0.4779, 0.4921, 0.5980, 0.3064", "emotion": "surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "PKtPAmyH-qsuEwQtAryRZA", "business_id": "0yirkoj5J0oRwtPS6y3RYg", "user_id": "yZwgNBKJb6YFnS7_lo8pGg", "date": "2019-12-16 18:30:33", "stars": 4.0, "text": "It's an acceptable store to get your basic needs. However, this is by far not one of the great Targets you've visited in the past. It's very small, which makes for a limited inventory in-store. Be sure to check the Target app ahead of time to see if the items you want are here. If not, you'll probably need to visit the Cherry Hill store about 15 minutes away. A big perk to this store is the Starbucks Cafe which can serve as a great study spot with strong Wi-Fi if you're tired of visiting the other local coffee shops (i.e. Jersey Java).\n\nSurrounding stores include GNC, Westmont Bagel (a great breakfast spot), a liquor store, and a UPS Store, making for a good mix of places you'll likely get errands done in efficiently.", "aspect_word": "inventory, breakfast", "sentiment": "neg, pos", "sentiment_score": "0.5986, 0.4014", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "50-2XDBqvS0I1uBgo9j7rw", "business_id": "fHNIhELpRD-zY3chu5WNpg", "user_id": "U2PuGiwfJKShO0c2Vw4REQ", "date": "2017-05-12 19:31:49", "stars": 3.0, "text": "Recently I have been caning McDonalds in Springfield and, rather than subjecting myself to another poor meal, I decided to try the opposition.\n\nBurger King's shop is nice. It's clean, neat, well laid out and comfortable. I ordered a burger and fries, and water. The burger was excellent. It is a totally different animal from a Big Mac and is, in my opinion, a better burger by far.\n\nThe fries appeared to be cut a little thicker than those in Maccas, and this suits me. So to the staff. As with McDonalds, it seems the old days when the staff comprised happy little kids earning pocket money, have disappeared into the ether. Mostly the Burger King's staff is older women, but the service was excellent.\n\nMy only criticism was of the water. They have a combination drink machine which dispenses all things fluid and drinkable. I guess the lines are dirty, because no matter how often I tried to fill my cup, the water was tinted (probably with Coke syrup) and not clear. This tells me the lines are not cleaned sufficiently often, and I recommend avoiding the drink machine as a result.\n\nIf the water had been nice, I would have offered four stars and, despite my genuine enjoyment of Maccas (when they get it right), I think my once weekly sortie into fast food will be to Burger King in future.", "aspect_word": "meal, burger, fries, water, staff, service, drink, lines, Coke syrup, machine, food", "sentiment": "neg, pos, neu, neu, pos, pos, neg, neg, neg, neg, pos, neg, neu, neg, neg, neg, neg, neu, neg, pos, neu", "sentiment_score": "0.6579, 0.4104, 0.3707, 0.3058, 0.7136, 0.7157, 0.6587, 0.7302, 0.7251, 0.2995, 0.7151, 0.3902, 0.2904, 0.6010, 0.4303, 0.2312, 0.6405, 0.4308, 0.2598, 0.4085, 0.4284", "emotion": "sadness, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "0ktuUs0A-hjNBZpoDvskqg", "business_id": "Gku9f-9PKkYqLhPGgD1WGA", "user_id": "z-6Da_I-wHK5AnXq4Cz_7w", "date": "2020-02-08 07:44:39", "stars": 5.0, "text": "Not much of a review here but every visit is worth a few words...right? Restaurant was pretty busy but there was plenty of parking and the parking lot was very well lit. Entrance is to the left and seating is available in case you need to wait for a table. \n\nHad to pick up a gift card this evening (Friday @ 8pm). As soon as I walked in, I was immediately greeted by the host and mentioned that I needed to pick up a giftcard. I was directed to the bar section to pick this up from Serena.\n\nSerena was very helpful with getting me set up with a gift card and had me on my way in no time. Getting out of this parking lot area can be a pain at times because of all the cross traffic going to and from Kietzke Lane so BE CAREFUL.", "aspect_word": "parking, seating, table, host, bar", "sentiment": "pos, neu, neu, pos, neu", "sentiment_score": "0.3857, 0.4010, 0.6606, 0.3829, 0.7658", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, fear, neutral" }, { "review_id": "E36o9ZTpTflLHn6-tCkgYA", "business_id": "EAApVzr9Uib9rvDs67RsNA", "user_id": "2JcnHlp8yWkey-KwBOja4Q", "date": "2018-10-10 02:58:33", "stars": 2.0, "text": "I sat in the drivethru of this location longer than I've ever waited for Starbucks in my life and there were only 3 cars in the drive thru. The guy taking my order was excited to do his little voice and schtick but didn't listen to my order. He asked me the size after I'd ordered. When I got to the front of the line ten minutes later, he tried to give me a hot beverage. I reminded him of asked for it iced. \n\nAfter all of this, he did not offer it free, give me the mistake drink, or even apologize for the long wait made even longer by the mess up. Not the experience I'm accustomed to at Sbux.", "aspect_word": "guy, beverage, drink, wait", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.7903, 0.4693, 0.6312, 0.7959", "emotion": "surprise, anger, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "a29BrQuO0pprcJzA2Lc-Eg", "business_id": "9MbEc-8cMTDbNFDz7O67QA", "user_id": "WmtSojLvOYdmvNUgIxomew", "date": "2019-09-30 13:36:04", "stars": 2.0, "text": "Went for a \"tune-up,\" unfamiliar with the whole process other than my google search answers. Tune-ups to my understanding change spark plugs, change filters, etc.; however I ended up paying $300 for them to change my spark plugs and a 3- step run rite fuel cleaning, but I was told that it was a 4-step when quoted and informed of the need for the service. \n\nConfused how I paid that for a tune-up that essentially only changed my spark plugs. Feel like that was useless and deceitful, should have gone down the street to get the service done as they offer far more transparency.", "aspect_word": "service", "sentiment": "neg, neg", "sentiment_score": "0.5604, 0.4526", "emotion": "neutral, neutral, sadness, surprise, neutral" }, { "review_id": "3nhF2keXSZo1PzksHhMMqA", "business_id": "jhjio89RFVzZcyj5iCSLKA", "user_id": "8lRvUcN-NFPEyuzpWqm39A", "date": "2020-03-18 22:44:49", "stars": 2.0, "text": "Under the Coronavirus rules, a trip to the dentist to fix my busted tooth qualifies as essential travel. He did such a good job that my wife and I stopped at the Maryland Farms Taco Taco Bell and pick up lunch. The really helpful lady who worked the drive-thru menu was super nice. I ordered crispy chicken quesadilla. My wife tried the burrito supreme chicken.\n\nThe crispy chicken quesadilla in my lunch bag was far from what I'd expected, The promised crispy-fried triangles looked like triangles of soggy, folded over,, pita bread. In the middle of each triangle was an amorphous, tasteless substance. Not a bit of chicken could be found. If this had ever been heated, it was long, long ago. Clearly, this dish never should have been served. After eating her burrito supreme chicken,may wife shad that she never would eat in a Taco Bell again.\n\nNow to rate this Taco Bell. The lady who worked the menu was super helpful. My meal, the crispy chicken quesadilla, belonged in the Fast Food Hall of Shame. Two stars for this Taco Bell.", "aspect_word": "lunch, menu, chicken, quesadilla, supreme, substance, dish, supreme chicken, Taco, meal, chicken quesadilla, Food Hall", "sentiment": "neu, neu, pos, neu, pos, neu, neu, pos, pos, neu, pos, neu, neu, neg, neg, neg, neu, neu, neu, neu, pos, neu, neu, neu", "sentiment_score": "0.8208, 0.2820, 0.3782, 0.2854, 0.3672, 0.2978, 0.3568, 0.3474, 0.3453, 0.3029, 0.3237, 0.3772, 0.7871, 0.5613, 0.6395, 0.4463, 0.4006, 0.4374, 0.6953, 0.6118, 0.3577, 0.3006, 0.3688, 0.4133", "emotion": "joy, joy, joy, neutral, sadness, disgust, neutral, neutral, disgust, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "3NebyPgzHXRXHHQb3PYzAQ", "business_id": "czCtjXVP-NT8yemsQv2KsA", "user_id": "IMAHbViVjHdQn8CPxyinHA", "date": "2017-11-16 20:00:06", "stars": 4.0, "text": "Tried a new place today for lunch! Got the regular turkey and provolone sandwich on white bread with extra mayo and lettuce. It was really tasty and I loved that they didn't hold back on filling the sandwich. It was substantial and I appreciated that. Staff was great and fast. I'll definitely stop in here again for a tasty lunch!\n\nNext time, I'll order my sandwich 'Mike's Way' which includes onion, red wine vinegar, oregano, salt, and pepper. MMmmmmmmmm", "aspect_word": "lunch, turkey, provolone sandwich, bread, mayo, sandwich, Staff, onion, wine vinegar, oregano", "sentiment": "neu, pos, neu, neu, neu, neu, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.8750, 0.3343, 0.3995, 0.5399, 0.4402, 0.5032, 0.8523, 0.5749, 0.7619, 0.3894, 0.6055, 0.4911", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "jWazXUcl3Awp8KLVqXLUfg", "business_id": "RXL3PtKjo8GYuEsL9uQ9fw", "user_id": "hGh063cMHIc22mHnG3weCw", "date": "2017-03-30 18:05:44", "stars": 1.0, "text": "Very unprofessional staff. I tried to use the restroom and the staff said I needed to get out because he was cleaning it. I was in the stall already trying to hang my purse on door. He asked if I had started using the restroom yet because I needed to leave. He would not leave. There was no note on door saying do not come in because it was being cleaned and the restroom was empty when I walked in.", "aspect_word": "staff, restroom", "sentiment": "neg, neu, neg, neu, neu", "sentiment_score": "0.8837, 0.7252, 0.9055, 0.6278, 0.4413", "emotion": "disgust, disgust, fear, neutral, sadness, neutral" }, { "review_id": "RRnkC-52IEcYoS4fCKRXPA", "business_id": "k09pb0lnZfJ_TrcCH3VqrQ", "user_id": "3KS5BTfD8wAq_GoppHiGkQ", "date": "2019-10-27 01:59:02", "stars": 1.0, "text": "Awful. Awful. Awful. Greeted at the drive thru with the worst attitude ever. We were asked to pull to the first window from the drive thru but not given a reason or an apology.\n\nThen when we got to the first window the drive thru girl asked if we ordered with a stank look on her face as if we were inconveniencing her. When I said no she goes im listening with another HUGE attitude. If I could give zero stars I would. She obviously needs training and should not be working the drive thru.", "aspect_word": "attitude", "sentiment": "neg, neg", "sentiment_score": "0.6564, 0.5622", "emotion": "fear, disgust, sadness, disgust, neutral, neutral, neutral" }, { "review_id": "2yvsu2oK863siFh9gZFyuA", "business_id": "m2B51TmMHULNp_GjktIdJg", "user_id": "JZc8p8nn68R0JIG7jk0giQ", "date": "2019-08-12 20:35:02", "stars": 1.0, "text": "My family and I have ordered from this location several times just to give them the benefit of the doubt. I know that no one is perfect and that places are busy. But EVERY single time food has been ordered for delivery it takes well over the estimated delivery time. I will say though that the food is always hot. My suggestion is not ordering delivery from this location and just pick it up.", "aspect_word": "food", "sentiment": "neu, pos", "sentiment_score": "0.4351, 0.7556", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "V6v0NnzllR71IpcMBIIxXg", "business_id": "7a3P2nje3j65pX6d5xYCvA", "user_id": "4tK3tiB3zggiYudjU9H03g", "date": "2010-07-14 10:22:37", "stars": 4.0, "text": "This is a very busy and popular McDonald's. They recently remodeled the building. They completely tore it down to build a new one. They did it quickly, but now the store seems cramped.\n\nThey do have two drive-thrus now and so they get more people through faster. And they are extremely fast. Very impressive. \n\nFood quality is good for McDonald's. The owner is also extremely nice and is a good member of the community. He allows kids to use their water for car washes and donates things like cups to events around the community.", "aspect_word": "Food quality, owner, water", "sentiment": "pos, pos, neu", "sentiment_score": "0.5628, 0.7821, 0.4280", "emotion": "neutral, neutral, neutral, surprise, neutral, surprise, neutral, joy, neutral, neutral" }, { "review_id": "qENt7358yg3N6S8z0TgslA", "business_id": "yQK-MSBijno2iMfUZ2JjzQ", "user_id": "DOX7fSWaQQhFzNl1YVtXxg", "date": "2013-05-20 15:31:40", "stars": 1.0, "text": "Very bad experience here. Wouldn't take my order over the phone. When I arrived, staff was disorganized and rude ... the person who seemed to be leading the charge was also rude (customer services starts at the top!). If you're in the mood for fast-ish mexican, go to Chipotle! Service is better, prices are lower.", "aspect_word": "staff, customer, Service, prices", "sentiment": "neg, neg, pos, pos", "sentiment_score": "0.8800, 0.4302, 0.6071, 0.4355", "emotion": "disgust, anger, disgust, neutral, neutral, anger, neutral, neutral" }, { "review_id": "JO0uv6GbL-ltmUB5ElYwKA", "business_id": "UWAOQGA2cPyGwPoei5uifw", "user_id": "yao9TRH3w-HwglnDYTw09Q", "date": "2015-09-19 14:52:55", "stars": 1.0, "text": "4 strikes and done! 1st Saturday - cashier missed ringing up 1 of 2 sandwiches in the order and the kitchen misses 1 of 2 coffees. Saturday# 2 - double toasted bagel is single toasted - kitchen blames the cashier for not ringing it up right; bagel re-made but this time with regular cream cheese instead of veggie cream cheese! 3rd Saturday (the grand opening) - we make sure that the cashier rings it up as double toasted; it doesn't matter to the kitchen! Saturday #4 - cashier rings it up and then walks over to the kitchen to make sure they get it right - and they yet don't!! And the remake of the bagel this time has so little cream cheese that we had to trash the bagel - back to the DD on 206 - painful U-turn, but at least they can make a bagel right!!", "aspect_word": "cashier, sandwiches, cheese, cream cheese, cream", "sentiment": "neg, neu, neg, neu, neu, neg, neg", "sentiment_score": "0.5124, 0.4937, 0.5446, 0.4526, 0.5352, 0.3288, 0.5395", "emotion": "sadness, sadness" }, { "review_id": "C9AGDmrPgsI_sFMNQMWBQA", "business_id": "1GQexCAjyG7DXClC0TU4Pg", "user_id": "cUB2WhICFuSe7DwXAIoo0g", "date": "2013-11-02 20:04:03", "stars": 4.0, "text": "I live pretty close to this Walgreens. They have a huge clearance section that I check every time I come in before buying anything full price. Sometimes the store can be short staffed during peak hours which can be a little annoying. Most of the time the service is great and there's always a manager walking around the store asking customers if they've found everything they Were looking for. I gave four stars only because of one incident when I was here before. I was standing in line and apparently the cashier had to use the restroom and when she called for her relief, no one came. Someone finally came onto the next register and she was basically yelling at the other cashier over me about having to use the restroom. Just thought that was a bit unprofessional in front of a customer. Other than that, I enjoy this Walgreens", "aspect_word": "price, service, manager, cashier, restroom", "sentiment": "neu, pos, pos, neg, neg, neu, neg, neu", "sentiment_score": "0.3411, 0.7481, 0.3741, 0.5495, 0.2848, 0.5618, 0.4514, 0.5687", "emotion": "neutral, neutral, neutral, neutral, anger, disgust, disgust, joy" }, { "review_id": "ASk8DFXaZ2XGxdYOxCPFBw", "business_id": "-E0TZWKHz2y1Z_ZsYqWpag", "user_id": "WBvbSpw-GjYjYsX5lhpdmQ", "date": "2017-03-27 21:30:27", "stars": 4.0, "text": "We went there late one night with my entire family. We live right around the corner from this sonic, by the time we got home our food was completely cold. It literally takes us about 4 min to get from sonic to our house. There was no reason for it to be cold. \n\nThe next day my husband and I went back and told the manager. She was very nice and gave us another meal for free. So even tho the first time wasn't great, they made up for it in customer service. :)", "aspect_word": "food, manager, meal, customer, service", "sentiment": "neg, neg, neu, pos, neg", "sentiment_score": "0.8695, 0.4592, 0.5837, 0.3674, 0.2326", "emotion": "neutral, neutral, fear, joy, neutral, neutral" }, { "review_id": "GKA5fZHD3HKvNZn0PDHxFw", "business_id": "PdJzka1X1_jc1t_Ke2lFFA", "user_id": "2nB5yGCvpnoFLanvMB3Dgw", "date": "2012-02-14 04:13:39", "stars": 3.0, "text": "I have been to this location many times over the past fifteen or so years. Not much has changed. Typical Wendy's. Today the food was fresh and service was quick. Nothing stands out either positive or negative about this location.\n\nI eat here because Wendy's is one of the better fast food chains and it is in the same parking lot as Staples and Future Shop.", "aspect_word": "food, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.8010, 0.8252, 0.4017", "emotion": "neutral, surprise, neutral, joy, neutral, neutral" }, { "review_id": "rYty-BcX10NCZkEDPVr-KQ", "business_id": "i2WiqWwv3H9DZJ8uaqwPDA", "user_id": "A-h1VpD4NhSQo9hlk5FzRg", "date": "2020-03-02 13:51:53", "stars": 5.0, "text": "What a pleasant surprise our visit to BJ's was. We had last visited them several years ago when they first opened in Westfield Countryside Mall. At that time, we didn't have the best experience. Wow, what a change! We were quickly greeted and seated. If you've never been, it's a beautiful restaurant with lots of TVs and open space. Their menu is massive. Luckily, our waiter (Ben) made some wonderful suggestions for our meal.\n\nFor entrées, we ordered the Parmesan-Crusted Chicken and the Enlightened Spicy Peanut Chicken with Soba Noodles. We both opted for a side Caesar Salad, too. The Parmesan-Crusted Chicken was lemony and delicious! It was perfectly cooked. (see pic) It came with steamed broccoli and sat on a big scoop of mashed potatoes. It was a huge portion. The noodle dish was delicious, too! It wasn't too spicy and had lots of tender chicken. We would order both dishes again. The Caesar Salads were very tasty. The salads were not a huge portion but they were ample and fresh.\n\nAs a heads-up, BJ's has a higher price point for it's fare than say Chili's, Applebees or Cheddars. However, the ambience, portion size and service was stellar. The service was speedy and friendly. Be sure to sign up for their rewards program. We can't wait to go back!", "aspect_word": "menu, waiter, meal, entrées, Parmesan, Chicken, Peanut Chicken, Noodles, side, Salad, steamed broccoli, potatoes, noodle, noodle dish, chicken, dishes, Caesar, Salads, salads, portion, price, fare, ambience, service, rewards", "sentiment": "pos, pos, neu, neu, pos, neu, pos, neu, neu, pos, neu, neu, pos, neu, pos, neu, neu, neu, pos, pos, neu, neu, pos, neu, neg, neg, neu, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.4751, 0.6525, 0.6804, 0.6833, 0.3750, 0.3827, 0.3403, 0.3752, 0.3542, 0.3630, 0.4915, 0.4325, 0.3537, 0.3003, 0.4032, 0.4296, 0.4243, 0.4329, 0.3885, 0.3070, 0.4342, 0.3433, 0.3907, 0.3518, 0.3455, 0.4259, 0.4944, 0.5563, 0.3413, 0.3627, 0.6332, 0.6215, 0.3408", "emotion": "joy, surprise, surprise, joy, surprise, joy, neutral, neutral, joy, neutral, joy, joy, joy, neutral, joy, joy, neutral, joy" }, { "review_id": "SF8dtXWl4PBYpzV2q9EnJw", "business_id": "0yirkoj5J0oRwtPS6y3RYg", "user_id": "B-s-8VUnuBjGTP3d01jsyw", "date": "2018-08-20 16:16:56", "stars": 4.0, "text": "Officially open! This mini-Target will bring to life a forgotten corner off Cuthbert Boulevard. And its location next to a Tuesday Morning and an AC Moore means you can spend hours shopping for things you really don't need - LOL!\n\nSo this is not a true Target. I think they call it a Target Express - it basically has most what any Target store has, just on a much, much smaller scale. There's a pet section, Starbucks, a pharmacy, even a grocery market, yes, but very small and limited items for clothing and furniture. Great if you have an emergency and need something quick, but you may only have a choice of 2 or 3 brands.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "surprise, neutral, neutral, neutral, neutral" }, { "review_id": "cfDDqMnds17NonOgxcM2zQ", "business_id": "O286wXm4mcznQn_1JieD1g", "user_id": "Jd17L6-fmSZzzF-0Fhjhxg", "date": "2015-03-15 18:07:57", "stars": 3.0, "text": "Whole Foods seem to at least feel consistent from one California location to another with some regional foods. The one in PA is basically the same and well they kept the cheaper value of the pies which is great instead of in California where they raised the prices by $5-7.\n\nBut this Whole Foods was conveniently located in the path where we were walking and well my mom was able to get her ingredients to cook some birthday dinner as well as prep some good Thanksgiving dinner for my bro's family. Love Whole Foods and would totally miss it if ever in a location with one that didn't have one.", "aspect_word": "pies, prices, ingredients, dinner", "sentiment": "pos, neg, neu, neu, neu", "sentiment_score": "0.5356, 0.3431, 0.3615, 0.5155, 0.2410", "emotion": "neutral, neutral, sadness, neutral" }, { "review_id": "HCWOnMuJzm0ZkRl_qGlx6g", "business_id": "FI4pb2c5CizlSdj6PI-_Ew", "user_id": "rh60AySvRbBqJioUUr4ibQ", "date": "2020-11-06 18:15:10", "stars": 1.0, "text": "Beware this store only gives what options they want so u pay more when shipping . It's an upsale is what they are doing here . There training them to do this to sell more I guess they get bonuses !!!! \nTerrible store . Capitalize during COVID why not !", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "fear, neutral, fear, neutral" }, { "review_id": "jYyjYbgbBvgkr-veoY0rlQ", "business_id": "sMrUg8UgpvsV0qEzVScGpw", "user_id": "4bIMEaYWzYj4cpozszMRVw", "date": "2014-11-21 22:50:01", "stars": 5.0, "text": "After hearing so much about this authentic mexican hot spot \"bell of the tacos\" I just had to delve into the wonderment that seems to be sweeping the nation. Upon entering the establishment the sweet and spicey aroma entered my nostrils as if God himself had farted into my face. The halogen lighting beamed upon the ordering station as if it was calling me with a siren like song. I was greeted by a homely and cheerful maiden who appeared joyful of my impending order. \"I will have the locos doritos tacos!\" I exclaimed. After my brief wait I received my order on a tray made of what I can only assume was solid gold. I sat in my private booth built for a king in anticipation of the delicacy that I was to take part in. How do I describe the first bite in words? It was as if all the chefs of the world conglomerated on this one item and no flavorful stone was left unturned. I had died and gone to fast food heaven. I immediately thanked the 5 star ghetto chef behind the laminated counter and face full of acne that delivered this other wordly cuisine wrapped in cellophane to my taste buds. It has instantly become a favorite among my family and friends. I will be raising my children on this delcacy. I thank you Taco Bell! You are angels among us! If you disagree with me I would like to meet you so I can force feed you chilupas and then donkey punch you when the flavor explodes in your mouth! You are not worthy!!", "aspect_word": "tacos, aroma, tray, booth, chefs, food, chef, counter, cuisine, Taco, chilupas, flavor, mouth", "sentiment": "neu, pos, pos, neu, neu, pos, neu, pos, neu, pos, neu, neu, pos, neu, neu", "sentiment_score": "0.4218, 0.4542, 0.2801, 0.5526, 0.4218, 0.3506, 0.4330, 0.4159, 0.2067, 0.4605, 0.3255, 0.2342, 0.2069, 0.3388, 0.3684", "emotion": "surprise, disgust, neutral, joy, neutral, fear, neutral, sadness, neutral, joy, joy, anger" }, { "review_id": "O7XjZU1sP5jrvdld-GSoLQ", "business_id": "HbweUqHNRet28LTjlIlfig", "user_id": "W-613wtpxGj2S_32_kIb1A", "date": "2015-09-28 20:15:23", "stars": 2.0, "text": "I loved this CVS, it is near my house and I would go regularly. \n\nwhile most of the staff are friendly except for one young staff, she has the nasty attitude like she owns the store, it is like you don't like it then don't come back. I certainly do not care for her nasty attitude, so I stopped going to this location. \n\nI gave it 2 stars because I love the store is being huge and very clean.", "aspect_word": "staff, attitude", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5226, 0.8107, 0.4674, 0.5509", "emotion": "joy, disgust, disgust, joy, neutral" }, { "review_id": "fpMrfumt4ugqKumoujVc5A", "business_id": "hiRFCVIrbFs1DjHD0_ktvg", "user_id": "br0-n7fT77tIPf0pxYT1Xg", "date": "2015-04-10 03:59:41", "stars": 5.0, "text": "For a simple take away pizza chain this is one that we go back to on a semi regular basis. Somehow I don't remember Pizza Hut being as good when I was younger. Anyways, now it is a reliable meal for my family and me on pay day. The staff are always decent to us and there is usually a special (or at least a coupon to be found - am I the only one who notices that there are many PH coupons to be found Student union price pack, chocolate covered almonds). I am probably not being the best role model to my family for eating pizza but I can't help myself sometimes. Unless they start hiring worse people and/or try to cut corners with their quality they can likely count on me popping in to pick up supper for us once in a while. Keep up the good work!", "aspect_word": "meal, staff, covered almonds, pizza, supper", "sentiment": "pos, pos, neu, neu, neu", "sentiment_score": "0.7098, 0.8286, 0.3581, 0.4723, 0.8524", "emotion": "neutral, surprise, joy, neutral, sadness, disgust" }, { "review_id": "6LMX-G_FvWuWr39FNyIBEQ", "business_id": "NHz8uMabvQ2nXk6CddCK4w", "user_id": "iNKMvHYriAGySMqqZXoU1A", "date": "2018-12-23 19:46:18", "stars": 1.0, "text": "Have to just say wow. Trash overflowing. Watched the staff move dirty trays from the trash to the front counter. Thank goodness they did not put our food on them. There are three tables inside of customers and it took 15 minutes for a happy meal and fries and a McDouble. Wow. Just wow. I'll be contacting the manager as well.", "aspect_word": "staff, counter, food, meal, fries, manager", "sentiment": "neg, neu, neu, pos, neu, neg", "sentiment_score": "0.8949, 0.3293, 0.6754, 0.4217, 0.3798, 0.3981", "emotion": "surprise, disgust, surprise, joy, surprise, surprise, neutral, neutral" }, { "review_id": "neRqwXDHGRDh6GuoVaSBNw", "business_id": "hVRebPv7EKMUGVV2m5IKaQ", "user_id": "r9S0VYrdXJrdhfR7OXj8tA", "date": "2017-06-23 03:54:24", "stars": 2.0, "text": "Terrible experience in the drive thru. \n\nOrdered two kids meals and what was supposed to be the new grilled chicken with guac sandwich-- got the bags- drove home- was really excited to try the new sandwich but opened the package to find a crispy chicken sandwich with BBQ and bacon- deff not what I ordered. But I couldn't drive back. So forced myself to enjoy this weird sandwich I didn't even want. \n\nThe sandwich wasn't good either- next time I go to McDonald's I'm getting a burger- chicken sandwiches taste strange there- ended up eating a few bites then giving it to my dog. The kids however enjoyed the chicken nugget kids meals and the toys and apple slices that came with it! \n\nProb gonna give this place a break for a while or at least go inside- maybe they won't mess the order up then.", "aspect_word": "meals, grilled, chicken with guac sandwich, sandwich with BBQ, bacon, sandwich, burger, chicken sandwiches, chicken, nugget", "sentiment": "neu, pos, neu, neu, neu, neg, neg, neg, neg, pos, neu, neu", "sentiment_score": "0.3572, 0.4127, 0.4972, 0.4288, 0.3694, 0.5298, 0.5436, 0.4006, 0.4509, 0.5747, 0.3483, 0.4057", "emotion": "fear, sadness, disgust, fear, joy, neutral" }, { "review_id": "39JUU6K3EneAjtG6-DFWAA", "business_id": "H6reGILQoDJyc300YzwBjw", "user_id": "KDKbIRD4WFWtAdUnOF_MxQ", "date": "2018-07-31 04:44:25", "stars": 1.0, "text": "This Taco Bell makes me wish Yelp had the option of less than 1 Star. The service is always slow, employees are rude, and the food is usually made incorrectly. The taco shells are usually soggy, I can only imagine they are watering down the beef. But the bottom of the shell sticks to the wrapper and tears off the rest of the shell taking the beef with it. In a word: disgusting. Do not bother going to this location. I'd recommend the drive to Edwardsville.", "aspect_word": "service, employees, food, taco shells, beef", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.9101, 0.8608, 0.7954, 0.5742, 0.4991, 0.3138", "emotion": "neutral, anger, disgust, disgust, neutral, neutral, neutral" }, { "review_id": "OWpFh1ECYEwpoF_BLTLCIA", "business_id": "_2qHYXX2LgozEn9tu5cMRw", "user_id": "Ht8aVfbTiNbQAMFzmFT3lg", "date": "2020-11-12 21:24:56", "stars": 3.0, "text": "It's Walmart what do you want to hear lol some employees care about their jobs others don't and are there for a check I'll be occasions you find somebody who's willing to not only help you but show you where the products you're looking for are located! I like these days.", "aspect_word": "employees", "sentiment": "neg", "sentiment_score": "0.5327", "emotion": "neutral, neutral" }, { "review_id": "kJRFuaB_qBYdaJ-9g5JXwQ", "business_id": "y9yUyB9qldKaibuhJkC39w", "user_id": "sRayUe6Y_YSXOK7pKfdlBg", "date": "2008-06-19 02:28:14", "stars": 5.0, "text": "Best grocery store ever. I used to think, \"Their food is so good and fresh with so many healthy and organic options, it must be expensive.\" But no, most items are comparable or even cheaper than traditional supermarket prices. I always walk out with what seems like tons of really good food, for only about $50. And they have so many interesting options... great selection of snacks, sauces, cereals, meals, fish, pre-prepared food... way better than the local Acme or Genuardi's. I especially love the sundried tomato chicken sausage and aioli garlic mustard spread. I'm not into the whole organic thing, I just like healthy, good food.\n\nThe staff is always friendly too; I walk out of there feeling pretty happy and content with my purchases, instead of the usual stressful \"I have to get out of here\" feeling when I leave a grocery store. Plus they use nice big paper bags instead of crummy plastic bags.\n\nTJ's doesn't have everything... I still need to go somewhere else for my microwave popcorn and coke zero fix. But for most foods, TJ's is where it's at.", "aspect_word": "food, options, prices, selection, snacks, sauces, cereals, meals, fish, Acme, sundried tomato chicken sausage, aioli garlic mustard spread, staff, bags, plastic, microwave popcorn, foods", "sentiment": "pos, pos, neg, pos, pos, pos, pos, neu, neu, pos, pos, neu, pos, pos, pos, pos, neu, neg, neg, neu, neu", "sentiment_score": "0.8871, 0.3784, 0.4608, 0.8593, 0.5737, 0.4287, 0.4340, 0.3617, 0.4693, 0.3635, 0.2647, 0.3385, 0.4687, 0.4511, 0.8489, 0.8260, 0.2193, 0.3392, 0.2244, 0.3681, 0.5035", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "CQChbe-_0DXNTydHErD3fw", "business_id": "g5kNewY8PDBnhnvBFvltSw", "user_id": "nkE8EjjVMXQUmldYcK8mMA", "date": "2017-03-26 23:34:56", "stars": 1.0, "text": "Dealing with this pharmacy has literally been the worst time of my life. They have dispensed medication with the wrong physicians name on the bottle and when I called to tell them about their error they proceeded to argue with me that I was wrong (I wasn't). They once told me that medication isn't in the store after the customer service department stated that it was. After calling the store back yelling and screaming the medication magically appeared. They have faxed insurance authorizations for medication to the wrong physicians creating an extensive waiting time. I have never had a smooth month with this pharmacy. There is zero initiative on their part. Here's the thing- I don't want to yell. I just want the medication that is needed every 30 days to be there, I think that's a simple request. If something needs an auth I don't mind waiting the standard 24-48 hours but don't blame the doctor when clearly it has been your error since day one. Most importantly, just fix it for your customer. Customers getting their life saving medication from you are at your mercy so do the right thing.", "aspect_word": "pharmacy, physicians, bottle, service, waiting, time, doctor, medication", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.5341, 0.4569, 0.4700, 0.3531, 0.4480, 0.7071, 0.3162, 0.4345, 0.4494, 0.4077, 0.3764", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "IQJmtnapOlFQbltLPOryFw", "business_id": "trgMMCaMy1q_6yAaM5OZnw", "user_id": "fKN1WhWWuqlIKPL2NjAJ0A", "date": "2018-08-14 05:13:24", "stars": 4.0, "text": "I stopped here for a late-night dinner after a very long day of work. Normally, I don't bother reviewing fast food places like this, but I wanted to give this store's employees some credit.\n\nThe wait was pretty long on a Friday night, as can be expected. I finally got up to the speaker and gave my order, then proceeded to the pick-up window. Now, it is normally at this point in the service process that I get peeved with some employees because of their overall lack of customer service. Not saying common courtesy words (i.e. please, thank you) and having a generally bad attitude, especially when they're busy as they obviously were this night.\n\nThis was not at all the case tonight.\n\nThe women working here were on point and gave me maybe the best late-night fast food customer service I had ever received. The only reason I'm not giving a full five stars is because the wait was VERY long (roughly 15 minutes, which I had to deal with since there were no other late-night options in the area). It's too bad they didn't have a tip jar here because they certainly deserved it.", "aspect_word": "dinner, food, employees, wait, window, service, customer, attitude, tip", "sentiment": "neu, neu, neg, neg, neu, neg, neg, neg, neg, neg, pos, neg, neg", "sentiment_score": "0.7834, 0.3417, 0.4436, 0.8287, 0.2928, 0.6325, 0.7927, 0.6565, 0.5081, 0.5715, 0.2988, 0.7751, 0.3473", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "2v15uy1HJt2NsO7mQDyoeQ", "business_id": "-hz6INbcOfkIkUlrsSp12Q", "user_id": "avVr-IG8kyJdStKONMlVPQ", "date": "2018-01-20 01:40:47", "stars": 1.0, "text": "I have been going to jiffy lube for years, I pulled up and the gentleman asked what I would like and I said the exact same service as last time except could you please replace the drivers side windshield wiper he replied yes. I went in, he then came into the room showed me a filter that needed replacement, radiator fluid replacement, lights ect ect the usual , and he racked up a nice little bill of 170 which I thought was high but its fine I needed some stuff right. They were done with my car pretty fast normally thays good right but it seemed to fast in my opinion. They pulled my car around didn't show me what was done handed me my paperwork and left me to my car, as I drove down the road I decided to hit the windshield fluid to test my new wiper sure enough same wiper. I looked at my bill now they didn't even charge me for the one thing I wanted but they did say the checked them and they were good to go even though they were stripped and useles. They said it was a full service but it was not vaccumed, and they charged me 30 more dollars for a different oil than I used from the last time even though I said use exactly the same stuff as I had last time. Not too sure what else really didn't get done but I will be taking my car somewhere else from now on. Feeling completely ripped off!", "aspect_word": "gentleman, service, bill, oil", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.4767, 0.3794, 0.2727, 0.5435, 0.4316", "emotion": "neutral, surprise, neutral, neutral, neutral, anger" }, { "review_id": "p7IPAx4vfmFJ4u7zXkbauw", "business_id": "je8HwCtpyIRQOa-QCNBf7w", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2016-02-09 13:14:24", "stars": 4.0, "text": "Holy busy!\n\nBe careful heading in and out of this Wawa. Since it's right off 55 and situated between Mullica Hill and Glassboro, it's generally always mobbed with cars filling up, plus a diverse crowd of college kids, commuters and locals.\n\nStaff is always friendly and efficient. Despite typical lines at the pumps, you shouldn't have to wait all too long. The parking lot is pretty spacious also, which is ideal at such a happening hub. Oh, and their bathrooms are clean -- although the doors are kinda weird. There are actually three stalls in the ladies room, believe it or not. I was not the only one confused!\n\nThis is definitely one of my preferred Wawa locations in SJ. Convenient and well-stocked, albeit packed!", "aspect_word": "Staff, lines, wait, parking, bathrooms, doors, room", "sentiment": "pos, neg, neg, pos, pos, neg, neu", "sentiment_score": "0.7997, 0.4943, 0.4197, 0.3643, 0.5941, 0.4764, 0.4081", "emotion": "surprise, neutral, neutral, neutral, neutral, disgust, neutral, joy" }, { "review_id": "Nj9kkozTG1eQkcRElBO6ig", "business_id": "OED6sS03t872JCN5WK-TZw", "user_id": "SbpGncVoxFIi_J2xOelJYQ", "date": "2021-02-15 20:54:46", "stars": 4.0, "text": "You can take the guy out of Seattle, but you can't take Seattle out of this guy, so forgive me for violating my \"no chains\" rule. Yes, I prefer the local coffee shops, but just need a Starbucks fix from time to time. This store has no drive-thru, which is the way they should all be, in my opinion. \n\nI visited this store a year or so ago, and recall being less than impressed with the customer service. My next few attempts were met with \"closed early due to Covid\" signs on the door, so I ordered on the app today with minimal expectations. I'm happy to report, that in-spite of the ongoing pandemic, my visit was much more pleasant than expected. The store was very clean. I was greeted by a friendly barista who assured me that my drink order was being prepared. \n\nA couple minutes later, my drinks were ready. They were both hot and tasty. Can't wait for things to return to normal, so I can go back and relax with a familiar coffee in one of their comfy chairs.", "aspect_word": "customer, service, barista, drink, drinks, coffee, chairs", "sentiment": "neg, neg, pos, pos, neu, neu, neu, pos", "sentiment_score": "0.4752, 0.3196, 0.5176, 0.3286, 0.6831, 0.7100, 0.4110, 0.3021", "emotion": "neutral, neutral, surprise, sadness, joy, joy, joy, joy, joy, neutral" }, { "review_id": "b27eowDOsnSyu4xI2WWpgw", "business_id": "FxBwl9Grthz-75q8xemfxQ", "user_id": "-NycZLw5rPxqwrkKKI-83w", "date": "2019-09-16 00:14:36", "stars": 4.0, "text": "This location of Taco Bus is located inside a Circle K gas station. Yup, you heard that right. Though I was a bit sceptical initially, it was quickly erased by the fact that it's a legit Taco Bus minified into a large corner inside the station, with legit and full food prep and cooking affair. The order is made upon order and very little is pre-prepped. The menu is diverse with the usual diversity of Taco Bus menu (food and drinks). The taste is also legit Taco Bus taste. If you are a Taco Bus regular you will quickly recognize the authentic taste and the symbolic yellow bus cut outs. The general cleanliness of the gas station is pretty good, and there are no weird typical gas station stink inside. All of this augmentns the higher rating for this location of Taco Bus. Just note, there are NO seating arrangement here, you are me at to take the order to go, or eat it in your car. \n\nThe ordering process was a bit sluggish and there seemed to be some staff communication issues in my case, thus the 4 stars. I'll be back and hope they get the logistics sorted out by then.", "aspect_word": "food, cooking, menu, drinks, taste, gas, seating, ordering, process, staff, communication, logistics", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos, neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.5624, 0.4928, 0.4199, 0.4223, 0.4865, 0.5998, 0.5364, 0.5561, 0.4723, 0.5089, 0.3441, 0.2501, 0.8392, 0.4473, 0.3396", "emotion": "neutral, neutral, surprise, neutral, neutral, joy, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "5yZlizpqXnhsDAIvHdD3JQ", "business_id": "M2o8h0H8hkaNwf1F68qVWA", "user_id": "Ynor9dGrFmKcLc01t42wvA", "date": "2014-11-07 01:23:19", "stars": 1.0, "text": "Holy shit fire everyone who works here.\nSometimes you like to think it's some hard working kids with this first job learning how to make some money. Then it turns out it's a high white guy whose trying to run a tattoo shop or something out of his full time kfc job.\nHe fucks up the order on purpose so frequently that I drive away after ordering and hearing it's him.\n\nFire him, take control of the franchise because it would be good in a pinch. Staff is absolutely terrible, would rather do self service, pay you and cook the food myself", "aspect_word": "Staff, food", "sentiment": "neg, neu", "sentiment_score": "0.8413, 0.7184", "emotion": "surprise, neutral, surprise, anger, anger" }, { "review_id": "-VussvXS4VGNNT1CK-3-9Q", "business_id": "f0qy_jMfakYtRQLADjmC3w", "user_id": "8CaOzzAR6BRyj8YKdwa52Q", "date": "2018-04-15 17:31:44", "stars": 1.0, "text": "Look, I know we can't all expect 5 star service from Mcdonald's, but this place is just the worst. Please, go out of your way to choose another Mcdonald's. I swear they train their employees to have the biggest attitude they can come up with. I KNOW it is a Mcdonald's, but every time i've been which has been a decent handful of times, i've gotten so much attitude it made me laugh both at the speaker and the window in complete disbelief. For a wonderful example, I asked at the window for a couple of ketchup packets and the man, who i'm assuming was the manager, told me all of the sauce was in the bag. I said okay, can I also have some barbecue sauce? He said \"I told you, all of the sauce is in the bag.\" so my friend and I emptied out the entire bag and there was no sauce. how crazy that he just assumed we wanted sauce? so I sat at the window and he came up and said \"what\" with so much attitude. I said, for a second time, \"can I have some ketchup and a barbecue sauce?\" and he rolled his eyes TO MY FACE and grabs a handful of sauces and shoved it at me through the window, dropping a couple on the ground. \n\nI am disgusted with the people who work at this Mcdonalds. DO NOT EAT HERE.", "aspect_word": "service, employees, attitude, speaker, ketchup, ketchup packets, man, manager, sauce, barbecue sauce, sauces, people", "sentiment": "neg, neg, neg, neg, neu, neu, neu, neg, neg, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neg", "sentiment_score": "0.6962, 0.6671, 0.5793, 0.5546, 0.3619, 0.3994, 0.3848, 0.7027, 0.7549, 0.7061, 0.5524, 0.6259, 0.5283, 0.5767, 0.5033, 0.3724, 0.3332, 0.5089, 0.6590, 0.5543", "emotion": "disgust, neutral, neutral, surprise, surprise, neutral, surprise, anger, disgust, neutral" }, { "review_id": "Zgx8TuqiLx4ckE_tBk1qSw", "business_id": "VfGAVpYEY3__yxr5_8dJag", "user_id": "zB4xdgP5K-PXFHoZUCG1aA", "date": "2016-05-01 04:46:01", "stars": 1.0, "text": "The last 3 times I went there, I have encountered a problem! 2 different workers taking orders seemed like they had \" no clue\" in common etiquette. Twice, I heard. Loud mouth, heavy set girl just cutting up and cackling. She was so loud, they could hardly hear my order on the intercom! I asked for extra ketchup on my burger. Well you can imagine my surprise when I saw extra mayonnaise and not 1 drop of ketchup. I called and spoke to the manager and asked him who the cook was- he said he didn't know! He's supposed to be managing and doesn't even know who was cooking, late at night?!? I was the only customer there! Come to find out, the loud mouth girl was responsible for \"not\" putting ketchup on my burger! She was too busy playing to read my order! Fast food workers want 15 dollars an hour, but they can't even read an order! I think they shouldn't even get paid a penny, when they just go to work to play and ignore the customers order! I won't b back! Good by Wendy's..... For good! 3 times your out!!", "aspect_word": "workers, etiquette, ketchup, burger, manager, cook, food workers", "sentiment": "neg, neg, neu, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.8466, 0.4715, 0.2469, 0.7868, 0.2465, 0.7678, 0.6515, 0.6444, 0.4407", "emotion": "surprise, surprise, disgust, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "5AManxw8cAi8PPE448SLiA", "business_id": "-j01l0KPJ7kFFq2hMyx_eQ", "user_id": "pYVBKY0_IzY7WlGGgoaWuw", "date": "2018-12-25 07:11:19", "stars": 3.0, "text": "I chose this location because it was semi close to me and had the one-hour photo option. I did my order online and expected to pick them up the next day. My confirmation said that the photos would be ready by 10am. I arrived around 2 pm and my photos were not ready. I was told that they never print them until the customer arrives because too many people don't pick up their order. The clerk helped me set it up so that the machine would print my photos. It took awhile to print because I had ordered 111 photos. When it came time to pay, she had trouble getting it to scan so she scanned something with a similar price instead. All in all, I got my photos and that made my day. Next time, I will choose a different 1 hour photo business.", "aspect_word": "clerk, price", "sentiment": "neg, neg", "sentiment_score": "0.5765, 0.3539", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "_Vr1yXG7vy0qOqvNsdi5Eg", "business_id": "XQqkEWMEI_gvj7_hb6YZbQ", "user_id": "fSI8pPbbwLX1z80cUWsFbw", "date": "2017-02-10 18:29:16", "stars": 2.0, "text": "I have been avoiding Jack in the box since all those people got sick and several (I believe it was around six dead) died. They obtained some contaminated beef and they did not bother to throughly cooked. Also this location sucks with too many truck stop adjacent to this place and it is a pain to get in and out of.\n\nWell it has been over 20 years since they had killed anyone with their food so I thought that I would brave the place again. Well the fries were greasy and stale and the container was only a fraction of being fulll. The seven dollar burgers are way over priced for what you get and the burger did not taste like it should for $7.00. \n\nI am not going back to Jack in the Box again at this loaction, McD's, Burger King, Taco B, Arbys and more are in same area and food is much better, but I rarely go to any because they are fast food. I used to love their sour doe grilled burgers, but I have no interest in going back if they do not change a lot!\n\nSure I used to eat fast food constantly in college and long after too, but I am working on eating healthy.", "aspect_word": "beef, food, fries, container, burgers, burger, grilled burgers", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neg, neu, neu", "sentiment_score": "0.7715, 0.4650, 0.8260, 0.6424, 0.5240, 0.6520, 0.3365, 0.2591, 0.3087, 0.3745", "emotion": "neutral, fear, neutral, neutral, neutral" }, { "review_id": "i0zuD-MEaswbjMsOazZwjQ", "business_id": "yYG9YWuFEKubzux0HhUtZg", "user_id": "ZVRDnHX14SfgsrhhayzA8A", "date": "2013-10-26 16:27:10", "stars": 5.0, "text": "I've come to this specific location quite a few times. It's not only because I find Jersey Mike's food to be delicious in general, but at this location in particular I've always had great service. The staff is friendly, and I'm usually in and out in about five minutes, perfect for my lunch breaks at work.", "aspect_word": "food, service, staff, lunch", "sentiment": "pos, pos, pos, neu", "sentiment_score": "0.5666, 0.8625, 0.8419, 0.8077", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "iBp_i__J4kAYN_MpbVcZJQ", "business_id": "p8ao29A31ijNwDXuAxQxjA", "user_id": "XEwEdPIjryudxfU098wapg", "date": "2019-10-28 12:37:00", "stars": 4.0, "text": "I have been going to this Maggianos since it opened years ago. It keeps me from having to deal with the traffic and parking of the Philadelphia location that I use to frequent before this one opened. I enjoy the family menu and often eat at the location in Columbia. \n\nMy family had a few issues at this Birthday dinner and the managers quickly accommodated my Mother for her troubles. The food was amazing as always and I'm glad that everything with the waitress was able to be handled in house.", "aspect_word": "traffic, parking, menu, dinner, managers, food, waitress", "sentiment": "neg, neg, pos, neu, pos, pos, pos", "sentiment_score": "0.4287, 0.4340, 0.3751, 0.6943, 0.5408, 0.8714, 0.6799", "emotion": "joy, neutral, joy, neutral, joy, neutral" }, { "review_id": "kSmQ86N2dRRsuw3QcOcabA", "business_id": "Tz-tuy6z1btxJN2KSzAyZQ", "user_id": "x3NsAlkSGb2hvd8XcvzFQw", "date": "2016-01-29 18:09:15", "stars": 3.0, "text": "I come here a lot due to it's proximity to my house, and the fact that I am a new homeowner doing lots of projects! \n\nAs other reviewers have mentioned, service can be very hit or miss. Sometimes they only have one lane open for checkout and it take FOR. EV. ER.! Sometimes I have trouble even finding an employee, it's like a zombie apocalypse in there. \n\nRecently, I think they have stepped up their game, people have actually ASKED ME if I need help! The paint department is especially helpful. The people in the garden department are really nice too. \n\nThey have all the typical Lowe's products, at the typical Lowe's prices. It is kind of weird all the men who I think are day laborers looking for work who wait at the entrance to the parking lot... but they have never bothered me.", "aspect_word": "service, employee, paint department, prices, men", "sentiment": "neg, neg, pos, neg, neg", "sentiment_score": "0.8008, 0.8326, 0.4985, 0.6282, 0.5573", "emotion": "fear, neutral, neutral, neutral, neutral, joy, neutral, disgust, neutral, neutral, anger, neutral" }, { "review_id": "MaKFMBTvvmjWH9xpTC9hCg", "business_id": "aRZwaAL14CPMtgBCvo9Kwg", "user_id": "xsMnFc7Wp469ggO_jfUE-g", "date": "2015-10-23 12:13:54", "stars": 2.0, "text": "I guess I'm a little baffled. Truly confused.\n\nI go with my friend to dinner on Tuesday, around 6:30/7. Not very busy and we are seated right away.\n\nHere's where I get confused. My friend ordered the Cobb Salad with chicken and I order the Cobb salad with the \"blackened Ahi Tuna\". Here is the conversation that follows:\n\nMe: \"Can you please cook the tuna all the way through?\"\n\nWaiter: \"oh we can't do that, I've already asked in the past and the chef won't do it\"\n\nMe: \"you can't just keep the tuna on the grill for a couple extra minutes?\n\nWaiter: \"no because we have a specific recipe we follow and we can't change the recipe to order\"\n\nMe: \"but...I don't understand...nothing is changing...\"\n\nWaiter: \"yeah sorry. The chef Sears the tuna for only a couple seconds on each side. He won't keep it on longer.\"\n\nOk then. Fast forward to the meal... I ended up getting the salmon, which was actually pretty good, but was the only enjoyable part of the salad. The avocado slices it came with were barely enough to make a tablespoon and the Avocado vinegarette was very...bitter? There just wasn't enough to the salad. No flavor, no pizzazz. But I guess it was typical TGIF fare. I wouldn't go back.\n\nI just don't understand why the waiter wouldn't even ask the chef to cook the fish longer. I've gotten tuna \"cooked through\" at every other restaurant I've ever ordered it at, as long as I've asked...to state that the recipe couldn't be \"changed\" just doesn't make sense.", "aspect_word": "dinner, Cobb Salad with chicken, Cobb salad, blackened, Ahi Tuna, tuna, Waiter, chef, grill, recipe, meal, salmon, salad, avocado slices, Avocado vinegarette, flavor, pizzazz, fare, waiter, fish", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neg, neu, neu, neg, neu, neg, neg, neu, neu, neu, neu, neg, neg, neu, neg, neg, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.9101, 0.4194, 0.4819, 0.2634, 0.3984, 0.3966, 0.5881, 0.8279, 0.4887, 0.7969, 0.6413, 0.4217, 0.5689, 0.7067, 0.3388, 0.7984, 0.4344, 0.6527, 0.4118, 0.3293, 0.5019, 0.6028, 0.4427, 0.3139, 0.8387, 0.6445, 0.3759, 0.4375, 0.5782", "emotion": "surprise, sadness, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, sadness, sadness, neutral, sadness, surprise, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "68_k9Judny8gj8h_RTA7vQ", "business_id": "JBYKW1ZEt_lryYanq2O-_A", "user_id": "j_orXueAYJBft-VUNbs1IA", "date": "2013-04-28 08:45:43", "stars": 2.0, "text": "DD is about survival, cheap sustenance and often or always open. a donut is a good pre-job-interview snack, sugar for the brain, but not enough food to make you sleepy in those tense moments when your whole future is at stake.. this location seemed pretty average to me, staff were OK.", "aspect_word": "sustenance, donut, food, staff", "sentiment": "pos, pos, pos, neg, neg", "sentiment_score": "0.7552, 0.6285, 0.4365, 0.5354, 0.6128", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "xQ5hYi03AzZKV9W837fD5g", "business_id": "BU_fiENkPbZVoSYh5pRmhQ", "user_id": "HG3DOQ06Eg1WRXMVsaRX-w", "date": "2020-07-15 00:38:39", "stars": 1.0, "text": "I live seconds away from this ups store, but driving to coast village road is always faster because there is only one person working at this location. This location also quoted me double the price as the coast village road store to send an oversized item. Honestly, this location is kind of a waste of time for everything I've tried to use it for. Not even worth trying to do stuff here when I can simply drive down the hill and find another store with actual employees and customer service.", "aspect_word": "price, employees, customer service", "sentiment": "neg, pos, pos", "sentiment_score": "0.5108, 0.4118, 0.2779", "emotion": "neutral, disgust, neutral, neutral" }, { "review_id": "L2PZgAQn_wVaM_Qu4ttLYA", "business_id": "7xx3FDTNhgY0b_doGg7BZA", "user_id": "7HowGU8oEguiQrpsDWpNAw", "date": "2015-11-30 21:14:28", "stars": 2.0, "text": "Wendy's used to be our 'go to' fast food place, but they have been steadily falling over the years. The fries used to be the best amongst competitors, now they are usually soggy and tasteless. The burgers and chicken sandwiches used to taste as fresh as you could get for fast food, but now they are just are thrown together and prove that there is little care to their core menu items.\n\nWe were told this location would be closed for renovations during the next six weeks, and it is very much needed. Hopefully the food will get some renovations too.", "aspect_word": "fries, burgers, chicken, sandwiches, food, menu items", "sentiment": "neg, pos, pos, neu, pos, neu, pos", "sentiment_score": "0.3936, 0.4011, 0.3210, 0.5442, 0.3148, 0.4262, 0.5454", "emotion": "neutral, sadness, neutral, sadness, neutral" }, { "review_id": "R7kGcA7SCI9LdkR7jqVkfA", "business_id": "umFRbRY5Xyxh-TwTHnCtZQ", "user_id": "mL4SukhhCO-xlGVgO4joeQ", "date": "2015-09-02 18:02:14", "stars": 1.0, "text": "This is my first time stopping in here instead of driving to one further away. Last time I'll be in. Both women were too busy to even give me 10 seconds of their attention or time. And couldn't even be bothered to say hello thank you or goodbye. Never again.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "fear, neutral, neutral, neutral, neutral" }, { "review_id": "3AVRd7szeg-Vqi2vzTEOuQ", "business_id": "C1gDJxB5bwsK8AWWJeP_Lg", "user_id": "TkEdiG2a9ZJG7d4vjGpltg", "date": "2017-08-31 03:26:41", "stars": 1.0, "text": "If I could put no stars I would. I ordered my pizza online, when I got to the store to pick it up I waited at the counter for 10 mins no one came out to check and see what I needed, I even yelled for someone and no one came, but I could hear them laughing in the back. So I left I called and asked to speak with a manager who was very rude and didn't seem too care about losing business. I will never go back to this store and will stick with West Shore Pizza and Hungry Howies.", "aspect_word": "pizza, counter, manager", "sentiment": "neu, neu, neg", "sentiment_score": "0.8212, 0.5939, 0.8930", "emotion": "anger, anger, neutral, neutral" }, { "review_id": "pa41jCiVZDBAR7QfBuh9bQ", "business_id": "a-ouU5dKcMOYgOkftIX1YA", "user_id": "p6aL-a7MGrwutK-9dFyHyg", "date": "2016-05-05 21:59:19", "stars": 1.0, "text": "Bond Shopping Center, 1891 S State Rd, Havertown, PA 19026\n\nThey don't believe in giving you your full drink. I bought a $25 stainless steel cups for a frappuccino. the Guy made the Frappuccino put half of it in and said I need space for the whipped cream so the rest of my drink was sitting on the counter to get poured down the drain like I didn't spend my money for the entire drink. If I wanted a small I would have ask for a small. I paid for a large and they will only give me half of my drink because I wanted whipped cream. That's wrong. Evie told me I couldn't have the rest of my drink. I will never go there again. I'll go to Dunkin Donuts across the street from now on.", "aspect_word": "drink, frappuccino, Frappuccino, cream, counter", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8198, 0.4590, 0.4593, 0.4941, 0.3271, 0.7324, 0.5127, 0.6940, 0.8192, 0.8463", "emotion": "surprise, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "5cVOd3_ZJppFQqV1SH6biw", "business_id": "RsJE0PIwTgKSB6CHmutjAw", "user_id": "VjA1teP4BA2y9ZNzfihr0w", "date": "2018-03-05 16:01:13", "stars": 3.0, "text": "Dropped in here to here a tea. Looks like the drive thru is super busy all the time so I just walked in. Then about six members of staff said hello to me before I got to the counter to order. It was a bit too much! Imagine I hadn't had a coffee yet!! \nI ordered a tea and asked him to leave room for milk. I was given a tea latte which might be the best mistake they've ever made because it was damn good. That will be my new got drink of choice.\nLots of seating and overzealous staff. Decent Star Bucks.", "aspect_word": "tea, staff, counter, coffee, milk, tea latte, drink, seating", "sentiment": "neu, neg, neu, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.8167, 0.7687, 0.5322, 0.7294, 0.7902, 0.5786, 0.5332, 0.5635, 0.3683, 0.6812", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "dnsp0NUgEA9eywLAW4y19w", "business_id": "E3BKVZuedbh8p4J3WPYscQ", "user_id": "zrx_MTdoAO5XYNdqjxMsrg", "date": "2014-05-08 00:19:34", "stars": 5.0, "text": "Awesome service! So fast, friendly, and also accurate. I don't know what that one guy is talking about as far as there not being a list of things you can add or remove from your sandwich. It's right on the printed paper menus and the menu sign. Perhaps he just doesn't know how to read, and that's certainly not their fault. And all the crew is so friendly, they tell you to take your time and that they'd be happy to answer any questions. \nI ordered a complicated club and expected to have my order turn out wrong in some way, but it was made to perfection and I received it before I was even done checking out at the register. \nAnd the taste is superior to Subway and Wawa (if you'd rather have those, all I can say is that you're probably not the classiest person around). You can definitely tell that the bread is baked fresh and the meats aren't that prepackaged, precut crap. Make sure to get a pickle, too! They're delicious!", "aspect_word": "service, guy, sandwich, menus, menu, crew, taste, bread, meats", "sentiment": "pos, neg, neu, neu, neu, pos, pos, pos, neg", "sentiment_score": "0.8988, 0.5359, 0.7554, 0.4125, 0.7023, 0.7173, 0.6729, 0.2937, 0.4901", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral, joy" }, { "review_id": "h_MqA4F683no_Y3BM7TMHA", "business_id": "6ljG93t4PQZChtVHRHbywg", "user_id": "pTGOYPbTtPJ_qlDvP3pxfw", "date": "2015-10-16 00:06:52", "stars": 1.0, "text": "First time I've ever wanted my money back from Popeye's! As this is a new store I'm hoping what I experienced is not going to be the norm, I will deff give them another go. (After you see my reason for a 1 star let me know if you agree) \n My frustration before anything is with the design of the store, you have a parking lot on each side and when you come in from the door closest to the register the fun begins. Everyone who is in line, waiting for an order, grabbing a drink, and coming in from that closest door is all in the SAME space. Nobody knows who has ordered, who's next, it's just a nightmare.\n Maybe Tony from the Fairview location spoils us but I'm used to strips cooked to order, this place has a McDonald's type model where they get made and sit in a tray. The results? Lukewarm soggy chicken strips, the rest of my meal was lukewarm as well from the buscuit to the potatoes with a dab of gravy. \n Food quality yet dissapointing can be fixed, what scares me working in management myself is when managers neglect the small details. I experience 2 rude managers and a owner or GM who tucked his hands in his pants in front of the counter and proceeded to make orders. YUCK, wash your hands! I pictured a manager not wearing a name tag, a booth being taken up by a managers computer during lunch rush, (don't leave it there let someone eat in that spot! \n This place has management that needs to step it up or this is not going to be a go to location along with Caldwell and Nampa.", "aspect_word": "parking, drink, tray, chicken, meal, potatoes, gravy, Food quality, management, managers, details, owner, counter, manager, booth, lunch, Nampa", "sentiment": "neg, neu, neu, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg, neu, neg, neu, neg, neu", "sentiment_score": "0.3518, 0.8146, 0.6327, 0.4256, 0.6933, 0.2812, 0.2998, 0.3800, 0.6965, 0.8740, 0.5349, 0.8850, 0.7746, 0.6637, 0.7246, 0.7964, 0.4387, 0.7089, 0.6895, 0.6780, 0.2187", "emotion": "anger, surprise, fear, sadness, fear, anger, neutral" }, { "review_id": "cvPJTf2Awwq63MjpOP1PCg", "business_id": "3F777YJJYthdPNrB-7MUNQ", "user_id": "0yrF14nWVAFeI0fG29a63g", "date": "2015-11-21 14:43:29", "stars": 4.0, "text": "I like this Starbucks. I actually prefer it to the one off of Ina when I am heading out of town and it is my last convenient Starbucks stop before I hit the long drive to Cali. Always clean, friendly staff who write my name correctly on the cup, clean bathrooms and they never mess my drink up. Way to go!", "aspect_word": "staff, bathrooms, drink", "sentiment": "pos, pos, neu", "sentiment_score": "0.8360, 0.5973, 0.6314", "emotion": "joy, neutral, neutral" }, { "review_id": "WMCDyGLjK6siMtx8V_88pg", "business_id": "nWKz6gy_pP7-s5VR13X1iw", "user_id": "lYjathw-VITgGBodOepxOQ", "date": "2017-01-28 22:26:03", "stars": 1.0, "text": "This place is not police friendly. They are rude to police, they had an attitude. I was courteous and nice (like i always am with the public) then when i get my food it was terrible. The mash potatos had almost no gravy, i was actually shocked at there attitude that i immediately called the Popeyes hotline. This was about a year ago. Don't know if it changed cause i never went back.", "aspect_word": "place, food, mash potatos, gravy, attitude", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.5306, 0.4791, 0.6207, 0.7027, 0.5029", "emotion": "disgust, anger, joy, surprise, neutral, neutral" }, { "review_id": "cTOGs3uR7SmiLUMv_Btktg", "business_id": "2ct1rNKt7iv3PpEn9QR17A", "user_id": "ZergZhBdrCbhCgz-xCDqKw", "date": "2021-03-21 17:49:12", "stars": 5.0, "text": "Jeni's ice cream is great, we all know that! I've been to the Jeni's off Armitage in Chicago, the Jeni's in East Nashville, the Jeni's on 12 South, this Jeni's in Franklin and I've ordered pints to be delivered to my house. Never once have I tasted a bad spoonful. Every spoonful is better than the last.\n\nIt really comes down to customer service with them as product is so good. I like this location... though I am biased as I love Franklin! Huge parking lot. Plenty of seating. When not COVID they offer samples. Very nice people and crazy fast service.\n\nGoat cheese and red cherry is my favorite flavor and so unique and different. Summertime I love the collaboration they do with The Peach Truck. You really can't make a bad choice. Check em out and enjoy!", "aspect_word": "ice cream, pints, spoonful, customer, service, product, location, parking, seating, cheese, red cherry, flavor, Peach", "sentiment": "pos, neu, neg, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6478, 0.4129, 0.4757, 0.4266, 0.3275, 0.6551, 0.4476, 0.5710, 0.6951, 0.8476, 0.4735, 0.5004, 0.6600, 0.3710", "emotion": "disgust, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, joy, joy, joy, neutral, joy" }, { "review_id": "Xu2vzLkARmmTPs15zGzPQA", "business_id": "kka9G6czM7e7QdXFQbRo9A", "user_id": "SsVBQUfFWR6kyaOXMxVU3g", "date": "2016-09-15 21:06:50", "stars": 5.0, "text": "This particular Wawa stands out for me totally because of the employees. There has to be 10 or 12 working every morning and they are always pleasant, courteous and professional. I love how they interact with my son whenever I go in there. They go above and beyond their responsibilities. I heard this morning that they are going to be closing soon for renovations. I believe this was actually delayed because I thought it was supposed to close over the summer and have been finished by now. But nonetheless, this Wawa will be renovated very shortly!", "aspect_word": "employees", "sentiment": "pos", "sentiment_score": "0.8354", "emotion": "neutral, joy, joy, neutral, sadness, surprise, joy" }, { "review_id": "Ek6Do0dWuAiJx4lfcP_wBA", "business_id": "i9_2zZZAhQwzFe1Pk3QnXw", "user_id": "UD-8cTOi8Bac3SZ-TBk3xw", "date": "2016-04-11 15:42:01", "stars": 1.0, "text": "I go here pretty often for sandwiches, fruit, and gas. However very recent as of this past Saturday I stopped for gas an clearly asked the gas attendant for $40 premium fillup. I ran inside to go to the ATM to only come out and see that regular is being put in my car. I immediately stopped her. She apologized and got the manager. He filled up the rest of 1 buck of premium. I didn't have to pay for any of the gas but this was so stressful as I've had this experience before about 4 years ago in which I had to have $800 in repairs a long after that incident. It's an older model 08 BMW but I would think that most people would realize that all European calls for the most part take premium. Very disappointed. The female gas attendant that did this mistake should be more alert.", "aspect_word": "sandwiches, fruit, gas, attendant, manager, female", "sentiment": "neu, neu, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7963, 0.6277, 0.5416, 0.3835, 0.3574, 0.7638, 0.4417, 0.6299, 0.6635, 0.4251", "emotion": "neutral, neutral, surprise, sadness, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "F8SM4LWJRWLJgJq3tzq8TQ", "business_id": "1v5n-Sb3HW_2Uhaq1X1PdQ", "user_id": "ncvU91w4NPt8SpCmQHviCg", "date": "2016-06-06 19:55:49", "stars": 1.0, "text": "This place give McDonalds a bad name. Your order is seldom correct. The pancakes were hard, I hit the table with the pancakes just to hear the noise. I think this is my last visit but I know I will have to go back one day. The review should be a negative 1 or -1. \n Tom Bedwell", "aspect_word": "pancakes", "sentiment": "neg, neg", "sentiment_score": "0.8627, 0.6238", "emotion": "disgust, surprise, neutral" }, { "review_id": "-6AtEzqxjRVzm9PT6wNwMA", "business_id": "c2vjRm1ZX-6ETZgUIZ5mXA", "user_id": "z8Vp-D3bo6PMmX9UBK1QzA", "date": "2019-06-16 19:07:39", "stars": 5.0, "text": "Truly one of the places that has the best service. We've been coming for years and won't go anywhere else. Not only that, but they've got the best prices! Our latest experience was this past weekend, my son's tire pressure was low so we it took it in 15 mins after close, and they still added air and inspected and found a nail in the tire. Brought it back the next day and it was patched for free! It's true, if they can fill the hole, they will do it for FREE. Staff are all courteous and professional. Hopefully we won't anymore tire issues soon, but if we do, you won't find us anywhere else.", "aspect_word": "service, prices, Staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.9101, 0.8707, 0.8553", "emotion": "surprise, neutral, neutral, joy, neutral, neutral" }, { "review_id": "zuquNlvFxbJRp8yc3qbVMw", "business_id": "pl5Hwd4BO9fSVKAizHE3yw", "user_id": "pTGOYPbTtPJ_qlDvP3pxfw", "date": "2015-08-24 17:46:49", "stars": 3.0, "text": "Battle of the STRIPS! Chick-fil-A VS Popeye's \n\n The hype on this place is unreal it is in no way worthy 5 stars, people giving thus place 4-5 stars must have a horrible palate. My visit was quick, first impression the place was very clean which I LOVE! I found the menu a little underwhelming as it didn't see to have many choices, chickin sandwiches modified with different toppings. I opted for the strips which is my go to at any place that serves chicken.\n Food- Sadly it came out lukewarm/cold, you could tell they have been sitting. They lost big points from me having to remake them, they also did not burst with flavor and texturally were soft and not crunchy. Popeye's makes strips to order so they are always hot, the spices ensure flavor, and they have great texture. I did like Chic's bbq sauce dipping sauce better as it had some great zing. \n My last gripe about this place is that the drink machines are at the register, the cashier continually has to stop and fill drinks. If you are getting a refill you feel awkward going to the front of the line where people are ordering. Being a Christian I did enjoy the music is instrumental worship music, this was quite refreshing as I ate and give them props for this. \n\n 3 stars this visit- I'll be back to give them another try and hopefully change my review", "aspect_word": "hype, palate, menu, chickin sandwiches, toppings, chicken, Food, flavor, spices, bbq sauce dipping, sauce, drink, machines, cashier, drinks, refill, music", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neg, pos, neu, pos, neu, neg, neg, neu, neu, pos, pos", "sentiment_score": "0.4891, 0.5958, 0.4182, 0.4403, 0.3657, 0.3493, 0.3932, 0.6278, 0.4215, 0.3130, 0.3936, 0.5073, 0.2186, 0.3273, 0.6477, 0.5134, 0.5014, 0.3206", "emotion": "fear, surprise, neutral, sadness, neutral, neutral, joy, sadness, joy" }, { "review_id": "y-lLILH9dBGMBA0rF4iulQ", "business_id": "bCEZL0FqWYvO6VubTieN0Q", "user_id": "lfPeW3iibzsync9-WT-djA", "date": "2019-03-17 13:03:54", "stars": 2.0, "text": "I have given this location many chances to get my orders right. I order the same thing every time a decaf iced coffee with a Caramell swirl with almond milk and a toasted everything bagel with cream cheese. They never seem to get it right. I either get regular milk, I get caffeinated coffee, or my drink doesn't show up at all. Then I have to ask someone for my drink. This morning I ordered the same thing, I always order it with the app so I can walk in and go. This morning my drink was caffeinated coffee and it wasn't even filled all the way to the top. The bagel was toasted but there was about a teaspoon of cream cheese on it.\nI have complained to the company and to the manager, but apparently it's too difficult. I give them two stars because they are usually very nice, but I give up.", "aspect_word": "decaf, iced coffee, swirl, milk, bagel, cream cheese, drink, coffee, manager", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.6555, 0.4442, 0.5073, 0.5774, 0.3966, 0.4671, 0.4133, 0.5767, 0.7609, 0.7499, 0.2837, 0.3987, 0.3462, 0.7767", "emotion": "joy, neutral, sadness, neutral, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "as_zbnA6Ww8k3vKWuy0iOQ", "business_id": "xjPie6OJg5lM3Q9oJsJoeA", "user_id": "FhHny1-6516p-hKiAjc7BQ", "date": "2016-09-08 14:20:27", "stars": 5.0, "text": "All 5 stars are for that gentleman who works there. I don't know his name but adding his photo here. He greets everyone that walks into store and if you need help, he makes you feel that he really is happy to help you. He is always happy and friendly, enlightening people's days with some small talk and jokes at the register. Long live nice and happy man, world needs more people like you!", "aspect_word": "register", "sentiment": "neu", "sentiment_score": "0.4314", "emotion": "neutral, neutral, joy, joy, joy" }, { "review_id": "XfJ5C8ym4fvJoj-yJMkG6A", "business_id": "qtRqU1dxdq8Mcbgcgtbx-Q", "user_id": "ujMb-ffP5W7qkZxW_zfTNg", "date": "2021-01-12 15:27:00", "stars": 1.0, "text": "Well to start off I order a beer and then she came back a few minutes later to take our appetizer order once she dropped off the non-alcoholic drinks. I order a soup, wings and spinach dip. I got the soup before I got my beer. I got no spoon with the soup so I had waited probably 5 minutes before seeing her again. I asked for a spoon and didn't get it for another 5 or 6 minutes. Still no beer. I ask for the whereabouts of my beer and the bar still hasn't made it. It was a very slow night as well but immediately she comes back with the beer. The wings never showed up because she put the order in wrong so we had to wait another 10 minutes on those. Once we got the wings she took our orders and messed up 3 out of 4 I asked for the steak bowl got chicken. My friend who can't eat red meat asked for a chicken fajita and got steak. My friend who asked for Mac and cheese got some pasta. After fixing it all I order another beer and a shot which took another 10 minutes to get. After 20ish minutes past we see her again I ask to order another beer but it was to late last call was 10 minutes ago but I never was asked if I wanted anything for last call was never notified that it was last call, simply nothing. Thank you for a terrible time as my friend kindly said we will never be coming back.", "aspect_word": "beer, appetizer, drinks, soup, wings, spinach dip, spoon, bar, steak bowl, chicken, chicken fajita, steak, Mac, cheese, pasta, time", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.8243, 0.8375, 0.4091, 0.4662, 0.7565, 0.6913, 0.5204, 0.6945, 0.7609, 0.6736, 0.4077, 0.5679, 0.7026, 0.5607, 0.7389, 0.5683, 0.6659, 0.4770, 0.5082, 0.4065, 0.5825, 0.4946, 0.5005, 0.5467, 0.6966, 0.8150, 0.4570", "emotion": "neutral, neutral, neutral, neutral, sadness, sadness, sadness, surprise, neutral, neutral, neutral, neutral, fear, neutral" }, { "review_id": "P_aoSO6A-ZZ5V0swmQOLtw", "business_id": "4fSx_kno0HeGHwkFwO6TPQ", "user_id": "Yit0pmHaEtaR_gkclOUUzw", "date": "2019-12-06 03:01:09", "stars": 4.0, "text": "They just opened this week! So far, the service has been efficient and the lines moving quickly. I ordered the shack burger with American cheese, no pickles. It was good, albeit a little salty. I do have a sensitive palate to salt. The fries are ohhhh sooooo delicious!!! My favorite!!! Crinkly, light, crunchy, airy, divine!\n\nI love that they have the kiosks and you can use Apple Pay. You can also choose for here or to go. I did notice that as of 12/4 they were not yet on the app which was a bummer, but, may take a few days I guess. \n\nI had a chocolate shake; as always, my soul was so happy. Mmmm. Anytime I need my shake fix, I know I can go downstairs and have a delicious shake to sate my sweet tooth. Well done, shake shack!", "aspect_word": "service, lines, burger, cheese, fries, chocolate shake, shake", "sentiment": "pos, pos, neu, neu, pos, pos, neu, pos", "sentiment_score": "0.8783, 0.6819, 0.3229, 0.4712, 0.8310, 0.4179, 0.4154, 0.4105", "emotion": "surprise, neutral, neutral, joy, neutral, joy, neutral, fear, fear" }, { "review_id": "461LbJoCgeEuQ5MC7gKfgw", "business_id": "88r-82tHoOm52PSt6dXy0g", "user_id": "0sl4I8R7znWXp_K4A0nZ_w", "date": "2016-10-17 18:06:57", "stars": 3.0, "text": "5 stars for good customer service and a consistently good product, yet the downside to this location is its drive-thru. One of the absolutely worst that I've ever seen. It is (in my Donald Trump voice) AWFUUUUUUUL!!!! If you park next to the building, you are so screwed. Get ready to be blocked in for several minutes at a time while calling your boss to tell them that you are running late. The drive-thru has a very unique shape to it, in that it takes up nearly three quarters of the building upon entering from the main road. In addition, the drive-thru backs up so badly that you are better off walking in and making your order. It seems as if there are three baristas waiting to assist you within the drive-thru alone. \n\nThe drive-thru obviously isn't the fault of the Starbucks employees, but it kind of sucks from a customer point of view. Its probably best to do what I did while on my second visit: park 15-20 parking rows away from the building so that you can walk inside of the store to purchase your yum yums.\n\nWhoever designed this placed needs to be karate chopped in the neck. The customers + Starbucks employees deserve better than this type of dubious store layout.", "aspect_word": "customer, service, product, baristas, employees, customers, Starbucks, layout", "sentiment": "pos, pos, pos, neu, neg, neg, pos, neu, pos, neg", "sentiment_score": "0.8302, 0.4057, 0.8787, 0.4602, 0.2650, 0.3916, 0.3131, 0.3612, 0.2522, 0.4399", "emotion": "disgust, anger, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "1P2PCxsCkiMC459V5CM0AQ", "business_id": "HddE1bPVuTas6hACmHVcUQ", "user_id": "2lFni8ituUYceQJPxlUy_w", "date": "2011-02-08 00:26:07", "stars": 5.0, "text": "As I departed the self-checkout, she began to scream. \n\n\"You're supposed to stand in order. You are SUPPOSED to STAND in ORDER.\" \n\nThe diminutive, middle-aged woman with a weathered face and all-too-bewildered eyes had gone from curious to furious. Seconds before, she calmly questioned random customers as to whether their coats were made of a material that I am not sure exists. Apparently, we were not living up to her expectations. \n\nI walked out the door as she continued to scream, imagining what the rest of her night would be like and how drastically different it could be from mine, reminded of how parochial my thinking is concerning routine minutiae.\n\nQ-Tips were also on sale.", "aspect_word": "checkout, coats", "sentiment": "neu, neu", "sentiment_score": "0.6341, 0.2828", "emotion": "fear, neutral, neutral, anger, neutral, fear, neutral, neutral" }, { "review_id": "SEaB6vzZ6iUDC9m42ztYJA", "business_id": "R6a2iSKadKb9YO9tYNZoqA", "user_id": "xzclHnxrR1m7oDTRzFTHZw", "date": "2017-11-12 21:06:09", "stars": 1.0, "text": "If you go there for the buffet they always seem to be out of food and when you ask them to replenish the containers they act like they're doing you a big favor and they will get to them when they get a chance, if you go to the drive-thru at night twice I was told they were out of chicken I would have to wait another 12 minutes before they had any and once I was told they only had extra crispy the one thing that they always did seem to have was a bad attitude.", "aspect_word": "buffet, food, chicken, attitude", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.8353, 0.6281, 0.4097, 0.4867", "emotion": "neutral, neutral" }, { "review_id": "ac4A43NkGy80h8L_UQz0hQ", "business_id": "ttMW7i_yk4HJdowir_C-_A", "user_id": "QzadmRU8JMiU2j6O2cVkHw", "date": "2017-10-12 13:04:37", "stars": 1.0, "text": "Staff made it a point to publicly announce that their scheduler understaffed them and that they would get prescriptions done as fast as they could but would be an hour at least. What a crock. First, no customer cares if you are understaffed. We just don't care. So stop complaining! And honestly you all didn't look that understaffed. Then I wait an hour and a half while I'm coughing and getting more feverish waiting for a simple antibiotic and another pre-packaged prescription. Never going back to this store again--in Mt Ephraim or frankly perhaps anywhere.", "aspect_word": "Staff, scheduler, understaffed, waiting, packaged", "sentiment": "neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6342, 0.5720, 0.5825, 0.6837, 0.7347, 0.6401, 0.3113", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0Dwh_z-YjMYpk7pbpTE9dQ", "business_id": "UVNNX59l_6qCJWgKuc_mNg", "user_id": "9SlcwQAgtVBdESfwbIsG2A", "date": "2020-02-20 05:24:34", "stars": 2.0, "text": "I'm a Starbucks lover but this location is one of my least favorites. I was very excited when they opened this location so close to the hospitals nearby, expecting some convenience. It has been more of a headache purchasing at this location than anything else. \n\nTwo things to note for this specific location:\n\n1. The parking situation is atrocious. Very limited parking. After the 7 or 8 spots are taken, you have to basically find grass or any concrete to squeeze your car into OR you can venture to Walmart, park there and walk back to Starbucks. Honestly, you are better off going to another Starbucks nearby. \n\n2. The service can be unusually slow with some inaccuracies in the drink recipes. I have ordered mobile before from the I275 Highway and my drink was still not ready. I recently ordered the Pink drink and there was no coconut milk in the drink when I received it. I didn't bother to tell them. \n\nNot my favorite location considering there are other coffee options and other Starbucks locations in the area.", "aspect_word": "parking, service, drink, recipes, coffee options, Starbucks", "sentiment": "neg, neg, neg, neu, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.7790, 0.7060, 0.8713, 0.5905, 0.3290, 0.6263, 0.2763, 0.6630, 0.4070, 0.3961", "emotion": "joy, joy, sadness, neutral, disgust, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "9bqS_Ot_2sEOHtOnnOoXdQ", "business_id": "aIoZ70AlKtc0GZzhNphVHQ", "user_id": "Wn5kmCajIPY0sHOSYJl3-Q", "date": "2019-04-16 15:51:39", "stars": 1.0, "text": "Your food is so over priced it's not even funny! I could understand if it was good too but it's mediocre and the price is beyond ridiculous! You should be ashamed of yourselves charging that for the crap you serve. Picked up a tray of nuggets and a Spivey chicken hoagie tray. $105 for that? Are you insane. Make better food and charge less. I guess you need to make up the difference for being closed on Sundays? I will never ever go to this joke of an establishment again. KFC, Churches and Popeyes are better anyway.", "aspect_word": "food, price, serve", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7614, 0.8573, 0.5566, 0.3239", "emotion": "disgust, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "y8XSBeJPBOZBhYvrViC9yQ", "business_id": "Y09PpszCo_p9c-SIkapphA", "user_id": "4p1pkL9Jyr3oTGe8rS8Xng", "date": "2015-10-14 20:37:37", "stars": 5.0, "text": "I was in need of new tires and was in the market for new rims. The staff is very professional and took care of me on the spot. Asked all the right questions and even showed me my items before purchasing! \n\nThis is my 2nd time at A Discount tire, as long as they continue to take care of me, they will always have my business.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8566", "emotion": "neutral, neutral, neutral" }, { "review_id": "LzNoWqhs6BGJOiZXAsXKcw", "business_id": "nr4mQLpcMZKf0LugxiBrwQ", "user_id": "Oi1qbcz2m2SnwUeztGYcnQ", "date": "2011-09-17 13:36:08", "stars": 3.0, "text": "I consider this a baby Pep Boys. Many of the other locations in the area have more service bays and are larger in general. They fill an occasional need for me just fine. Maybe I have a brake light out that I want to replace myself. Or maybe I need a new license plate frame. It could be I need to replace my floor mats. For all these things they're great. Ditto for the staff.", "aspect_word": "service, mats, staff", "sentiment": "pos, neu, pos", "sentiment_score": "0.3361, 0.2475, 0.6692", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "WYEkQV-WJtr3AGgbcQhz8A", "business_id": "pc9nTZ90JbeeI0t5qJF14Q", "user_id": "vflJdaP3k4ut2YX65H101g", "date": "2017-08-21 20:48:22", "stars": 5.0, "text": "I've been going here for about 5 years now. Susan is my go to girl. She is a great hairstylist / barber with a great personalty. I took my son who is now 2 for his first haircut, he's a wild child but he stayed still. Every time I take him to get his haircut, he stays still. Susan may very well be a child whisperer. I highly recommend Susan for a man's haircut.", "aspect_word": "hairstylist, barber, haircut", "sentiment": "pos, pos, neu", "sentiment_score": "0.6399, 0.4333, 0.4342", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "UsKh6dhvEshGA26kMOX92g", "business_id": "hQpjcBXlW39VlnVjeTFa8g", "user_id": "CHeMEder5ijEoCPLWjto_Q", "date": "2014-07-07 20:23:52", "stars": 4.0, "text": "Since I worked in Chester I have made many stops at this post office, I must say that I have never had a bad experience. Post masters are always pleasant and give great service, well as best as they can. Walking in the building one can actually appreciate the great and amazing architecture and amazing work that went into this building..", "aspect_word": "service, architecture, work", "sentiment": "pos, pos, pos", "sentiment_score": "0.8213, 0.8057, 0.5069", "emotion": "neutral, joy, joy, neutral, neutral" }, { "review_id": "qNpP5pB0hyrgfGOuxehksw", "business_id": "cTRiIdtgD5cixDeQjC6IGA", "user_id": "0crYFYLh6_g46sTh08vq-w", "date": "2016-03-11 05:49:29", "stars": 1.0, "text": "I ordered a pasta bread bowl and a habanero chicken sandwich at around 10:30 pm. It didn't arrive until 11:40 pm. I then discovered that not only was the bread bowl of my meal uncooked, but there was no pasta in the bread bowl at all. Also, the chicken sandwich had about 5 small pieces of chicken on each half and no sauce. When I called I was told the toppings for the sandwich are \"weighed out\" and that would explain the lack of toppings on the sandwich... But we've gotten this same thing from another location before without this problem. I also was told that they could send me another one if I needed them to, but they're about to close (as if the meal being wrong was my fault.) They gave me a credit for the food, but the order was just so beyond messed up, I can't look past it.", "aspect_word": "pasta bread bowl, habanero chicken sandwich, meal, bread bowl, chicken, sandwich, sauce, toppings, food", "sentiment": "neu, neu, neu, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6138, 0.5072, 0.6977, 0.3756, 0.4734, 0.4056, 0.3905, 0.3866, 0.6914, 0.3496, 0.7331, 0.4860, 0.5510", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "2Jscn5ApZSveseMqdF6b9Q", "business_id": "fU3zl-3LB60qgj4Z2TC5pQ", "user_id": "ZdYHJ-hctaaDeH1CpP7-EA", "date": "2011-12-19 22:02:19", "stars": 4.0, "text": "This is a relatively new Petsmart location in Collegeville. The store is large and pretty well organized.\n\nThe real reason I'm writing this review is for the grooming. My dog is very difficult when it comes to nail clipping and for $11 I can walk in anytime and get his nails trimmed. It takes two groomers to hold him down for the clipping and they are so nice about it. No appointment required, it rocks!", "aspect_word": "store, groomers", "sentiment": "pos, neg", "sentiment_score": "0.5444, 0.3148", "emotion": "surprise, joy, neutral, joy, surprise" }, { "review_id": "BXwbcBdBO_sA897Z8U-2Cg", "business_id": "rYuVgPWzjkoz8KfrCk0azg", "user_id": "6EdkQLwDOt5Zgs-R6CpmtA", "date": "2018-03-28 17:07:45", "stars": 1.0, "text": "We just rented a car from Hertz. First we were given a car that smelled of smoke. After getting a new car, we went on our trip. Came back and are told that we will be charged $300 for excessive pet hair in the car. There was never a pet in the car while we had it and there is no pet hair anywhere in the car we returned. Of course there is no manager here to speak to. The price was good, but not worth the hassle. We will be sticking with Enterprise from here on out...", "aspect_word": "manager, price", "sentiment": "neg, pos", "sentiment_score": "0.7727, 0.4892", "emotion": "neutral, disgust, joy, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "hVnmUl3ZVxfelUzux5q-qQ", "business_id": "l5RjEnNSaO9fiFLj_E3DUQ", "user_id": "L2zh8S5jpDD4fqCO6Z3AsA", "date": "2017-11-10 13:41:35", "stars": 1.0, "text": "This DD is the worst! Right over the Tacony Palmyra bridge in NJ. I was five minutes early for work so I decided to stop for coffee. Eight minutes in the drive-thru line for a medium coffee. EIGHT MINUTES! Unacceptable. Every time I have stopped here there has been a problem so I try to avoid it and go to the one further up on Route 73. I should have followed my own rule this morning and I wouldn't have been late for work.", "aspect_word": "coffee", "sentiment": "neu, neu", "sentiment_score": "0.6993, 0.4697", "emotion": "disgust, sadness, neutral" }, { "review_id": "Fp4jdxMvwpo3T36YF-nwfw", "business_id": "PCn_1_g-sTyMI0sXAWzRPg", "user_id": "vJqgeW8CHugEAaYNuvRoNg", "date": "2016-06-29 23:18:01", "stars": 5.0, "text": "Great experience today. Recently moved here from Las Vegas and would go to JiffyLube for my oil changes. Usually spent 1.5 hours in the small wait room and was pushed for extra services that were not needed. Today I was helped immediately, there was enough staff and they were very helpful and thorough. Did not push me to buy their overpriced cabin filters, and gave honest feedback. The waiting room was spacious and clean, they showed me under my hood when they were done and also reset my oil life indicator in my car. (This is quick and easy but no one has ever done this for me!) they were all very pleasant and I was greeted and told to have a nice day by everyone not just the person I dealt with. No complaints!", "aspect_word": "wait room, services, staff, cabin, filters, waiting room", "sentiment": "neg, neg, pos, neg, neu, pos", "sentiment_score": "0.5633, 0.3975, 0.7960, 0.3490, 0.2236, 0.4408", "emotion": "joy, neutral, sadness, neutral, neutral, neutral, joy, anger" }, { "review_id": "Z7MWJbaFKk17ATM36FKkaQ", "business_id": "MiHEBc2XAZ0c39WAul-XBA", "user_id": "bL6vns96MOFW4OJhfIwKXg", "date": "2019-11-25 16:59:53", "stars": 1.0, "text": "This Starbucks is terrible. The staff are not friendly, clearly hate their jobs, and good luck if you order drink customizations (it's a 50/50 chance of getting them.) They don't even bother to take the pastries out of their plastic wrap- they just throw the whole thing in a paper bag (I mean at that point why bother with the paper one- just hand me the pastry.) Many times there have been four or five behind the counter, but they won't acknowledge the person in line- even if they're not busy. You always have to wait for your drink- efficiency is clearly not a priority here.", "aspect_word": "staff, drink, pastry, counter", "sentiment": "neg, neu, neu, neu, neu", "sentiment_score": "0.9040, 0.7111, 0.6974, 0.5895, 0.8363", "emotion": "anger, neutral, neutral, neutral" }, { "review_id": "C51hKC2l4mtwX2xNRF8beA", "business_id": "O6lmVr9BdTZou9yCDsR2Dg", "user_id": "lQuYCmwonSASJw9LJyCOmg", "date": "2019-11-26 23:54:46", "stars": 1.0, "text": "Waited about 90 minutes for a flu shot... pretty sure they forgot about me until I went up to the pharmacy counter and told them I had somewhere to be soon, and even after receiving the paperwork and filling it out super fast, I was skipped over by their drive thru clients. \n\nNot sure if it's because they are understaffed or bad at multi tasking, but this process in my opinion could have easily taken 15 minutes.", "aspect_word": "understaffed", "sentiment": "neg", "sentiment_score": "0.6980", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "eMkXy3Wi5emq9RKBxKeUfg", "business_id": "bZbepmBtqt5A-p4x4CWh1Q", "user_id": "S5-yNGUdDoSnp5A1puYjIQ", "date": "2017-08-26 00:24:57", "stars": 5.0, "text": "I am extremely grateful for this Wawa location. This location is just a food market and no gas. The parking lot in the front of the market gets extremely busy and I always feel I am going to get into an accident, but thankfully I have not :). There is parking on the side of the building, but semi trucks normally park there to go inside. There is a back entrance area as well to avoid the front and I highly recommend using it. \n\nThe employees are extremely friendly and courteous. The food is always made quick, but with the quality one can except with Wawa. I never have to wait more than a few minutes for my iced coffee and breakfast sandwich. The crowd is demanding, but the employees handle the pressure extremely well and they truly work as a team. This will be my morning stop for quite some time! Thanks Wawa!", "aspect_word": "food, parking, employees, iced, iced coffee, breakfast sandwich, crowd", "sentiment": "neu, neg, pos, pos, neu, neu, neu, neg, pos", "sentiment_score": "0.5734, 0.5079, 0.7667, 0.8162, 0.4772, 0.4014, 0.5985, 0.4548, 0.5553", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral, joy" }, { "review_id": "eGOL62fVQOXNPoxNRPNyog", "business_id": "wz-sWAIxTLwcIgxURoaGww", "user_id": "kvjB5xhH72m8gTPvyL5-XQ", "date": "2015-03-27 13:19:47", "stars": 1.0, "text": "I reserved a rental through priceline for what I thought was a good deal $11 per day for a compact sedan, showed up to this location and a young male in his 20s with blonde-ish hair was working the front desk, or only desk in a 5x10 sq office if that. He said the only compact they had available was a chevy spark which it seems to me the little pokeball (tiny vehicle) could be no more than an economy vehicle, which is a 4 door smart car in all reality. Anyways, once the representative showed me the vehicle I disagreed as to why would I even consider taking that vehicle since there was no way that could be considered a compact, however, he stated it was and that it was his only vehicle, a lady who was returning her vehicle stated she had a toyota corolla and that she was done with it and could take it, the rep went ahead and said that vehicle was not available. I proceeded to say thank you and that I was not going to take that vehicle because it was not what I had reserved, so I left, and he seemed unimpressed and unwilling to accommodate a customer. \nObviously the representative ought to be retrained in pretty much everything, demeanor, bearing, sales, customer service and life in general.", "aspect_word": "representative", "sentiment": "neg, neg", "sentiment_score": "0.4145, 0.5778", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "JeudWI6Qw6ZWokMS3t4j_Q", "business_id": "z5TXv-fGiTV-0zyCbDBg3A", "user_id": "SRvcHPCJvFBd8sdcmKu_7w", "date": "2016-08-31 18:02:13", "stars": 3.0, "text": "I am really conflicted about how to rate. The staff was pleasant enough, but not very knowledgable. They did handle a boorish customer with grace. I felt bad for them, as this boor was berating them for something they have no control over. Another plus is that they have chicken livers on the buffet. However, this restaurant could be MUCH cleaner than it is. Floor is filthy, and trash cans are overflowing, and it was well after lunch rush.", "aspect_word": "staff, chicken, buffet, Floor, trash cans, lunch", "sentiment": "pos, neg, neu, neg, neg, neu", "sentiment_score": "0.7952, 0.4417, 0.7317, 0.6548, 0.3849, 0.7770", "emotion": "joy, neutral, sadness, joy, neutral, disgust, neutral" }, { "review_id": "dc7DCZ62c6Zsgx3iMhd7iw", "business_id": "buhO8vRCaEoNvlxU0AJRpQ", "user_id": "VI51-sio82ukYs9WfwfR1Q", "date": "2014-03-13 06:41:32", "stars": 2.0, "text": "Disappointed. Went in based on the great deal for my free grande coffee with purchase of a breakfast item. I made sure to mention it to the cashier and she acknowledged the deal. Scanned my card on the iphone application and noticed it was almost $10. I asked the lady why it was so much she said that it was only good for a regulars brewed coffee. Then handed me my skinny coffee and another regular brew coffee. I was in a hurry and told her I didn't need two coffees and I thought it was for my skinny. She explained the offer after the fact/transaction and proceeded to tell me to give the other coffee to my boss. I was not happy about this and did not have time to discuss it further. While I did re-read the offer later and realized it was specific to a regular brewed coffee, I was disappointed that it was not explained further while placing my order. The free coffee went to waste and the breakfast sandwich was hard, eclectically the bread. My skinny was good as usual.", "aspect_word": "grande coffee, breakfast, cashier, lady, coffee, coffees, breakfast sandwich, bread", "sentiment": "pos, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.3134, 0.7891, 0.2807, 0.5391, 0.2418, 0.2793, 0.4098, 0.4174, 0.6191, 0.3081, 0.3436, 0.4753, 0.3205", "emotion": "sadness, joy, neutral, surprise, neutral, neutral, surprise, neutral, sadness, sadness, neutral" }, { "review_id": "BQHGiBHs3lAmt1AEtKWQOw", "business_id": "Iax75hNfR1gNlSL11ukSUg", "user_id": "oHvPl3a9TUx5UB1OrD_DiA", "date": "2018-12-24 16:29:27", "stars": 1.0, "text": "This store is the worst! All week I have called in to find out holiday hours and I got a different answer 3 times. Some of them did not even know. And there is no Holiday hours posted on the door. This place needs some good management. And also we had pictures that said they were delivered and we did not get them.", "aspect_word": "management", "sentiment": "pos", "sentiment_score": "0.4899", "emotion": "disgust, neutral, neutral" }, { "review_id": "WqrPnbZ0tRKm4kEYwSPRKg", "business_id": "x_w3BnGMryOfE2yN5sg36g", "user_id": "GL8qyHNUTpgJXW1N64b7UQ", "date": "2015-06-04 09:38:20", "stars": 4.0, "text": "Bet you didn't know Burger King has veggie burgers. When I first found out, I assumed it would be a short-lived thing; but it's on their regular menu, & according to the staff, they sell a lot of them. Even though it's nothing special, just a Garden burger, you don't know what a huge boon that is for vegetarians. Fast food can be a vast wasteland for us. Cheese pizza, bean burritos, salads, fries & onion rings are usually what we've got to pick from. To be able to roll up & grab a burger & fries is wonderful; not to mention the awesome Coke machine where you can mix & match to you heart's delight. I adore grape Sprite Zero, but sometimes switch it out with the peach during the summer. The staff at this particular location changes often, like the typical fast food joint. But for the most part they're pleasant & efficient.", "aspect_word": "veggie burgers, menu, staff, Garden burger, Cheese pizza, burritos, salads, fries, onion rings, burger, Coke machine, food", "sentiment": "neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, pos, pos, neg, neu", "sentiment_score": "0.4263, 0.8175, 0.5862, 0.4254, 0.3677, 0.4237, 0.4470, 0.3805, 0.3697, 0.5438, 0.2951, 0.4463, 0.5447, 0.3194", "emotion": "surprise, surprise, surprise, disgust, neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "RuV8oZEraVyQNzWNt8StKA", "business_id": "VEL4jtlIlHoLmjLYdRVBOw", "user_id": "nWepkfrazqoTWkPDdgI1bw", "date": "2016-02-04 00:29:21", "stars": 3.0, "text": "Honestly, I really just come here for their frosties, either vanilla or the old standby, chocolate. I must be nuts to be craving a frosty when it's winter and colder outside than the frosty! I've tried their burgers and chicken sandwiches but never really liked them. They have a convenient drive-thru and there's usually not a long line. The intercom works well and you don't have to yell out your order or have to tell them they got the wrong order 5 times. 'Prices are competitive with the nearby McDonalds, Jack in the box, Taco Bell or Burger King off Keystone and 4th. They are located next to the Asian store and an empty lot across from the car wash off 5th Street. My only gripe is that we keep ordering 2 frosties and consistently getting only one spoon. I rarely see diners in the dining room but they remodeled it a few years ago and it's welcoming. Ample parking.", "aspect_word": "frosties, burgers, chicken sandwiches, line, Prices, diners, dining room, parking", "sentiment": "neu, neu, neu, neg, pos, pos, neu, neu, neg", "sentiment_score": "0.3781, 0.4862, 0.4398, 0.3317, 0.4061, 0.3743, 0.6320, 0.5835, 0.2938", "emotion": "neutral, neutral, neutral, neutral, surprise, sadness, joy, surprise, neutral" }, { "review_id": "XD-R2imqiPcrZCumKUIQ_w", "business_id": "YGUr57Zf4RYb7mswg32qxg", "user_id": "oZUTHTbRpTCaHS7-yNKGvg", "date": "2018-11-29 00:44:40", "stars": 5.0, "text": "Oh my god. I just placed an order online today. My order was a little complicated and long. We went drive thru and had to wait 10 min outside waiting someone to bring our food to us. The guy who brought the food to us was sooooo kind, like super kind. The weather was so cold but he was smiling all the time. He told me that he's half Korean. He 100% made my day.\nTo that nice guy: If you've ever read this comment, We appreciate you, for being so nice to us.", "aspect_word": "food, weather, guy", "sentiment": "neu, neu, neg, pos", "sentiment_score": "0.8460, 0.7657, 0.5478, 0.4202", "emotion": "surprise, neutral, joy, neutral, joy, joy, neutral" }, { "review_id": "06epejFqPPeBpMVZVwKG1g", "business_id": "mpeLyxsDTm5RqZkFT--SdQ", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2019-04-21 21:36:55", "stars": 2.0, "text": "A bulleted review from my visit this past week for an evening meeting:\n\n- they handle food allergies very well and supply alternative menus that allow customers to see what food is available given your allergy\n\n-The customer service during our particular visit was extremely lackluster and slow. I kept having to ask for a to go box and the check multiple times even after being there for two hours.\n\n-The ma po tofu was more delicious than expected and comes with a generous serving of broccoli.\n\n-The menu features a notation for dishes that I have lower calories making it a little easier to navigate what is healthier versus not\n\nOverall, I think my experience would've been much better had we had better customer service especially given that it was 5 PM and there was almost no one in the restaurant.", "aspect_word": "food, customer, service, ma po tofu, serving, broccoli, menu, dishes", "sentiment": "neu, neg, neg, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.5316, 0.7163, 0.5352, 0.4945, 0.6079, 0.3055, 0.4315, 0.4290, 0.3262", "emotion": "sadness, joy, neutral, neutral" }, { "review_id": "NR71nhte8zMuM4M7nhsncw", "business_id": "iegiacdW0vbAuKjb7FYFfg", "user_id": "mWamaq-Awy6tf7U4bCtT1A", "date": "2012-02-24 03:38:23", "stars": 5.0, "text": "do YOU know about gaypotle?\n\ngaypotle (n): a magical place that appeared when i wished for it; a multi-seat fishbowl style complex from which you can creep on ghood dwellers; the east-of-broad [more convenient] location of equally tasty establishment referred to as chipotle. see also: heaven, scrumptious.\n\nget some wifi and i'll promptly move in.", "aspect_word": "place, establishment, wifi", "sentiment": "pos, pos, neu", "sentiment_score": "0.4918, 0.5604, 0.3446", "emotion": "surprise, joy, neutral, neutral" }, { "review_id": "gwrbSSR_U0JNaN8dKH_Sag", "business_id": "qOiOHDoPrrtMc7r4GYgLUQ", "user_id": "pjQopHxykzK_J9io9BBBMg", "date": "2021-07-21 03:04:14", "stars": 5.0, "text": "Jeni's is what ice cream dreams are made of and if you don't believe me, then just head on over to any Jeni's location and find out for yourself!\n\nThis newest location in West Nashville is my new favorite considering it's less than a mile from me. You'll always be greeted by a friendly face and fresh new flavors. \n\nJeni's has some standbys that don't rotate out, but it seems like there's always a new flavor on the menu to try as well! \n\nMy go-to is gooey butter cake, but my favorite seasonal right now is wedding cake. Scrumptious and gluten free!\n\nMy husband is dairy free and he can attest to Jeni's dairy free flavors as being the best dairy free ice cream he's ever had. His go-to is Texas sheet cake. \n\nI can't wait to visit this Jeni's all year long! Honestly what are you doing? Stop doing it and go to Jeni's now!!", "aspect_word": "ice cream, flavors, flavor, menu, butter cake, cake", "sentiment": "pos, pos, pos, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.5689, 0.8007, 0.5133, 0.6541, 0.3844, 0.4088, 0.4089, 0.4791, 0.4648", "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "-QV0_yTqZFrw2lrkcSS8fQ", "business_id": "NFp_nHdkg252JJ4y6YDOAA", "user_id": "xEMe_zrFr8vQB0-hY-syaw", "date": "2019-09-12 19:50:53", "stars": 1.0, "text": "Posted store hours - dining room closes at 10pm. Drive thru closes at 11pm. We arrived at 9:15pm. Lobby doors locked. Got in the drive-thru line. After a few minutes, all perimeter and restaurant lights were shut off. Noticed other patrons in the drive-thru leaving. We drove around the building and could see the workers inside. No one explained why the restaurant was closing outside of posted store hours. SO rude and very disrespectful! No reason . . .just shut down all the lights.", "aspect_word": "dining, workers", "sentiment": "neu, neg", "sentiment_score": "0.6987, 0.6113", "emotion": "surprise, surprise, surprise, surprise, fear, anger, fear, fear, neutral" }, { "review_id": "DZ3awUjL0kP6ImUQ8z0gUw", "business_id": "NWjQ3f2b3cL7CGalFwwY_A", "user_id": "OLvERqJmHFldW6K675L-_g", "date": "2019-10-26 20:04:46", "stars": 1.0, "text": "Went to this subway because I signed up for their new App. Apparently their are problems with the App and they don't know how to help you. When you sign up you get a coupon for $2 off your next order, that shows on the app but they will NOT honor it . They can see it and verify it's there but they won't honor it. I left the sandwich there so can't tell you about the quality of it. I'm just gonna avoid that subway, most places would make it right. They do NOT", "aspect_word": "sandwich, quality", "sentiment": "neu, neg", "sentiment_score": "0.6026, 0.5794", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "dD4wym8X4TlvTzmzwAtbzg", "business_id": "kZL8fbQKQOS5H1jqbqUGTA", "user_id": "2T8cxl3Y_JhCE8o80BSp0A", "date": "2011-12-18 01:38:42", "stars": 2.0, "text": "Not impressed. There was a large sign on the wall advertising a breakfast special, 2 sandwiches for the price of 1, between 9 and 11 am. When my price was announced it was for both sandwiches. I pointed to the sign, and was told that was only between 9 and 11 am. It was 9:30. Oops.\n\nOne employee was friendly, the other unpleasant. Food was ok.", "aspect_word": "breakfast, sandwiches, price, employee, Food", "sentiment": "neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.7991, 0.7771, 0.5869, 0.4832, 0.7518, 0.5364, 0.3584", "emotion": "surprise, joy, surprise, surprise, disgust, neutral" }, { "review_id": "BrzmWEuOr1dxb0w6Dr0Arg", "business_id": "_owOZDOPwZbBSCxcYOAJTw", "user_id": "iV0qVkfuDJHhBTQsIwBEgA", "date": "2012-06-15 15:55:58", "stars": 2.0, "text": "The food was good; but I didn't get my whole order! By the time I got back to work; my lunch was almost over. Check your order before you leave. I don't have time to hassle with you on the phone about the food your employees forgot to put in the box.", "aspect_word": "food, lunch, employees", "sentiment": "pos, neu, neu, neg", "sentiment_score": "0.9160, 0.7219, 0.4945, 0.7244", "emotion": "neutral, neutral, neutral" }, { "review_id": "-Y5jJoxm5OlucPV_garNEg", "business_id": "hRMKcIPO5WoZBtYTtSZCYQ", "user_id": "lh70Gd_WyJRh4pmbTPhLkQ", "date": "2015-04-17 19:19:44", "stars": 1.0, "text": "We order from these guys ALL the time. Never great service, but the pizza is good enough that we get over it. However, today they showed up 30 minutes late and tried to blame us saying our phone wasn't working and they had been waiting for us. He started getting mad at us and showed me his phone and the first time he didn't even dial my number and the second time he did actually dial my number, but it was only minutes before we got down there. Then he called his boss and shoved his phone in my face. I finally said we weren't paying for a pizza that was 30 minutes late, especially when we were blamed for it.\n\nI am absolutely sick of not receiving good customer service.", "aspect_word": "service, pizza, customer", "sentiment": "pos, pos, neu, pos, pos", "sentiment_score": "0.7640, 0.7944, 0.5730, 0.3798, 0.4075", "emotion": "neutral, joy, anger, sadness, neutral" }, { "review_id": "xdsXfxypXjiuG4PJpZBYaQ", "business_id": "uKFYm0R8Fuf3H2vihxEobA", "user_id": "ZlnyOtJz1WtZ8SGozcW7CA", "date": "2011-06-25 12:46:07", "stars": 3.0, "text": "For $37.99 ( Signature Service) The guys of Jiffy Lube will change your oil,, swap out your oil/air filter. check wiper blades, vacuum the floor, wash exterior windows, check the other car fluids and replace if necessary, check tire pressure, light bulbs and dispose of any old oil. I had a chance to ask the two other people waiting on their vehicles if they'd used J.L. before. Yes, and they were happy with the service. I was out of there in 15 minutes and they honored the on-line coupon for $10.00 off! There was a woman complaining to Derek about 'hiring a small-claims lawyer' as I was leaving..not sure what that was about but I was satisfied!", "aspect_word": "Service, service", "sentiment": "pos, pos", "sentiment_score": "0.4712, 0.5389", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, surprise, neutral, joy" }, { "review_id": "kdgu5DKqm1qJ90zr328UHQ", "business_id": "v6VojlJI0E70pAArNYmGpA", "user_id": "b4hKq2XFGFTQiI3Qj26W2A", "date": "2018-01-03 16:54:05", "stars": 4.0, "text": "We don't have any Mexican food place near us... this would be the closest. Super excited it finally opened. \n\nWhat can I say... it's chipotle. This is a well know fast food Mexican chain. The food is always consistent here and the service is quick and friendly. Parking can be a challenge when the shopping center gets full. \n\nThe lobby here is a bit smaller than other locations I have been to, but it super clean and the windows allow a ton of light. They also have an outside sitting area to enjoy during the warmer months. \n\nSince I'm vegan I Always Get the same thing. \"Bowl\" - white rice, black beans, spicy sauce , little lettuce and double quac! Then I get a Side of chips to make it like nachos. \n\nThis is a quick and easy place to get Your Mexican fix!", "aspect_word": "food, service, lobby, area, rice, beans, sauce, Mexican", "sentiment": "pos, pos, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.7249, 0.8037, 0.3868, 0.3655, 0.3213, 0.4056, 0.2708, 0.4680", "emotion": "neutral, neutral, neutral, neutral, surprise, fear, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "6u1KIqgbJKcGFP2aCWArHg", "business_id": "bOU-v2YCVL5dppIqU5gI6A", "user_id": "f1v2eRqz1JEuIJ_grtUcqg", "date": "2020-05-29 05:50:37", "stars": 5.0, "text": "Felt the need to post a review after being here a month for work during Covid. \n\nAs you can guess I am eating out every single day. Here are some quick notes. This Taco Bell has been on point for a whole month, and taking care of me!\n\n1. Service was top notch. Every single night they were pleasant! A breathe of fresh air based on other experiences in the area. \n2. My orders were correct EVERY single time. I am picky and ask for a lot of specific requests (that normally get mixed up here and there). \n3. Love they don't take my card. I place it in the credit card machine myself. \n4. Plenty of napkins (important when eating lunch in a car, or taking it back to the hotel). \n5. Love that they get the hot sauce situation completed during your order. And got the right sauce every single time \n6. Amazingly it looks like they are having a fun time at work during a really crappy time in the world today. Always smiling and joking with each other without it effecting their work/service level. \n\nThank you for taking care of me for the past month. I appreciate EVERYTHING y'all are doing at this location. It made my day to day much easier, and I enjoyed my interaction. I am headed home in the morning, but felt I needed to post something. Hopefully y'all get to see this, and it shows the people really appreciate your work \n\nAfter so so many times here is one last time. Thank you ma'am! \n\nP.S. did I mention that EVERY single night there are at least 3-7 cars in the drive thru hammering them with work (not counting Cinco de Mayo....), and they are killing it!", "aspect_word": "Taco, Service, air, lunch, sauce, service, Cinco, Mayo", "sentiment": "pos, pos, pos, neu, pos, pos, neg, neu, neu", "sentiment_score": "0.4480, 0.6938, 0.4195, 0.7916, 0.2588, 0.2702, 0.3517, 0.2166, 0.2128", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, joy, joy, joy, joy, joy, sadness, joy, joy, neutral, surprise, neutral, neutral, neutral, anger" }, { "review_id": "wdynxqTf_b9AdfKiw-Wt0w", "business_id": "9GpeN8NosnwAxnygIx_t5A", "user_id": "OrV2TQcNq0laTQ40Mqd4hw", "date": "2019-03-01 00:05:02", "stars": 1.0, "text": "What a horrible experience no I was the service deplorable the food was disgustingly hard And small portion they only had like four or five I have to choose from and they told us that they were working on it with an attitude I asked for a refund on the server couple things or bad and I was told noSo I have made a comment on the panda express webpage about wanting to talk to the regional or district manager about the horrible service that I got they sent out a entrée coupon so we decided to give me a second chance Saturday if we stop by at 11:30 when they open at 10:30, and the doors were locked so I called them at Panda Express and I asked what time do you guys open and the guy on the phone said 1030 so I checked the door again to see if it was locked and I see the guy on the phone look at me and I said are you guys open and you said no sir we were open for another 45 minutes to an hour and a half to make a long story short I drove 25 miles over to the next town to the panda express in Lebanon you want Great service great food store is a totally different store different atmosphere than any repair express our opinion from now on I'll make that extra 20 mile drive to go over to Lebanon Panda Express... If I could give negative stars I work this place is a two-time loser I would fire every employee and start from scratch these employees are rude. And very unprofessional of the way they treat their customers shame on you panda express Gallatin Tennessee", "aspect_word": "service, food, portion, server, entrée, atmosphere, employee, employees", "sentiment": "neg, neg, neg, neg, neg, neu, pos, pos, neg, neg, neg", "sentiment_score": "0.8215, 0.8011, 0.6370, 0.6013, 0.8039, 0.6943, 0.4457, 0.4069, 0.3824, 0.6725, 0.6999", "emotion": "disgust, neutral, neutral, anger, disgust" }, { "review_id": "vb5JJLIUK8q-nUKXvLDz3Q", "business_id": "bXA7sAuGt4d7Pcy5jFcbqQ", "user_id": "oT4-j7Kht8P-8EfE9FZCKw", "date": "2016-07-02 02:24:53", "stars": 5.0, "text": "Discount tires, somewhere I will be going for my tires need in the future! Especially this location.\nI was greeted immediately upon coming in. The man (I so wish I remember his name) was so kind and explained everything that needed to be done to my car thoroughly. He did a long examination of my car to make sure everything was safe. He told me my tires being rotated and balanced would take about 45 minutes and then offered me a water bottle! I felt like getting some walking in so I opted to walk around pick up a salad from the nearby grocery store. I came back around 30 minutes and within a few minutes of being back my car was done! Nothing I love more than appointments ending earlier than expected! This location is full of a friendly staff, and quality work being done!", "aspect_word": "location, man, water bottle, salad, staff", "sentiment": "pos, pos, neu, neu, pos", "sentiment_score": "0.4757, 0.5743, 0.3838, 0.7497, 0.8299", "emotion": "neutral, joy, neutral, neutral, joy" }, { "review_id": "NInaJnqkYACwR9L7TG_40g", "business_id": "-lM78iJEh0GH5MkgE-_u5g", "user_id": "LEr9EejkT3lImWCQKDTt7w", "date": "2016-09-01 22:52:02", "stars": 5.0, "text": "Have to admit. When I first heard their commercial I was amused but didn't think of buying. I'm from philly, land of the greatest hoagies ever, so why would I buy from a chain,as chains are notorious for lousy rolls. \nWhat a surprise!!! I ordered the #9, at the recommendation of the owner. It was really good! Fresh, tasty, good roll, and really fast. Good thing this place is right around the corner from work, as I'll definitely be going back. Owner is a young guy. Pleasant, helpful and runs a nice shop. Employees were friendly, helpful and polite. Few cute girls too!!!", "aspect_word": "rolls, owner, roll, Owner, shop, Employees", "sentiment": "neg, pos, pos, pos, pos, pos", "sentiment_score": "0.7319, 0.7128, 0.7049, 0.7219, 0.6096, 0.6443", "emotion": "sadness, surprise, surprise, surprise, joy, joy, neutral, joy" }, { "review_id": "CWRrF4C75BdC43n8rYjarg", "business_id": "6K7hdPntVQWvg5I8UP5HnA", "user_id": "eMHDd029OvjzUhtFPxr5iw", "date": "2019-06-24 22:23:33", "stars": 1.0, "text": "It kind of pains me to write this as I love Domino's food but after multiple issues with the drivers I can honestly say I am done and we have switched over to Pizza 73.\n\nThey absolutely refuse to come in our apartment building and bring the food to our door. It was never a problem getting them to ring the buzzer and come upstairs when we started ordering a year ago so im not sure if they switched management and a new policy came into effect but if it did we were never warned about it. What makes it even worse is I have had driver's outright lie to me about this issue. I had one claim he could not find a parking spot so I needed to come downstairs and get it as he was parked illegally with his four ways on (the parking lot is behind the building and always half empty). Then I had another driver claim he buzzed the door (he never did) then after he called my phone which was on silent (presumably to make us come downstairs and get it) and got no answer he took my food back to the store despite me being home waiting for it.\n\nWe didn't tip them the last two times hoping that would help them get the hint we weren't happy but even that didn't seem to get the point across and my patience has run out. Nothing but immature foolishness and with so many other great food providers in the area why bother?", "aspect_word": "food, drivers, management, driver, parking, waiting, food providers", "sentiment": "pos, neg, neu, neg, neg, neg, neg, neu, neg, pos", "sentiment_score": "0.4820, 0.6861, 0.7887, 0.5799, 0.6845, 0.3775, 0.5589, 0.6701, 0.3397, 0.3718", "emotion": "sadness, anger, disgust, sadness" }, { "review_id": "nTOwRyjImM13o1h1_31CVQ", "business_id": "M1hMDpg-t8wLJ8GlQFVYqw", "user_id": "05nh0vbhXADHKk4OFZ5a7A", "date": "2014-02-06 17:42:53", "stars": 1.0, "text": "These guys took major advantage of my wife when she took our car in for new tires. Charged her for an alignment we didn't need (just had one a few weeks prior), charged a ton for labor when installation was listed as free, and $50 for an oil change, which is way over the typical rate. Will definitely not be going back.", "aspect_word": "rate", "sentiment": "neg", "sentiment_score": "0.5182", "emotion": "neutral, neutral, neutral" }, { "review_id": "HSMmW2x452TpkQPKEBuLCA", "business_id": "a34ghJzoSwZ8zWsKdHsQvA", "user_id": "g_Y88iSiJ39CTd_x1k6rjg", "date": "2020-12-17 16:47:55", "stars": 4.0, "text": "My husband's car had become badly neglected sitting idle during the pandemic. We were able to get her battery running again but she was leaking brake fluid. She had been faithful even after 250000 miles, so we had to get her back on the roads. \n\nFirestone is relatively new and nearby. They offer full service and we have used them for a variety of repairs. \nWe called. They were able to work our car in on short notice, even during the holidays. They offer no contact drop off. \n\nThey analyzed the car and called us to explain. They were able to identify a couple of issues and gave us options, considering she was an older car. We approved the repairs and they were able to fix her in 24 hours (on a Saturday). They had her back on her feet and running like a new car. \n\nPick up was not contactless. We had to go into the office but the clerks were wearing masks and check out was quick. \n\nWe'd go baKe to Firestone and recommend for service.", "aspect_word": "service, clerks", "sentiment": "pos, neg, neg", "sentiment_score": "0.4405, 0.5410, 0.2857", "emotion": "sadness, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "upbd3kudz9drrueVLo7qWg", "business_id": "GCCWrGIxEYXaeq1orbKbtA", "user_id": "f1CWR_LCMT4jcNUdXCtn9Q", "date": "2016-03-04 16:45:45", "stars": 5.0, "text": "This place was fantastic! Hubby made a great choice! The atmosphere is relaxed and casual but the decor is kinda swanky! I love it. They have this amazing tropical fish aquarium that is beautiful to behold for both adults and kids! \nThis restaurant is classic American fare. I had a pecan crusted grilled.chicken salad that was absolutely delicious! I admit I was surprised! It came with the lightest and most tasty buttery croissant I've ever had! The best of my fam had chicken tenders (delicious breading) and ribs. They were pleased! They serve endless chips and salsa of note. The server was friendly and just great. We will definitely be back when we come to the west side to visit fam!!", "aspect_word": "atmosphere, decor, tropical fish aquarium, fare, pecan, grilled, chicken salad, buttery, croissant, chicken tenders, breading, ribs, chips, salsa, server", "sentiment": "pos, pos, pos, pos, neu, neu, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8253, 0.7719, 0.6085, 0.5005, 0.3243, 0.2976, 0.4715, 0.6180, 0.4631, 0.5441, 0.7426, 0.7146, 0.6240, 0.6217, 0.7933", "emotion": "joy, joy, disgust, surprise, joy, joy, joy" }, { "review_id": "v-DsoHQZ2L2wJrrsrWCl7A", "business_id": "kEi05FoJJALcbz31dxmDEw", "user_id": "mAG8Yzzq_JY0OeBYmlhQCg", "date": "2019-10-06 17:34:18", "stars": 1.0, "text": "Completely ridiculous, One kind of bread. The poor kid behind the counter had no idea how to make the sandwich my mom ordered. She had to pick something else. He was the only one working, No help! \nHardly any toppings, People walking out! Is there a manager around anywhere?? What a joke!", "aspect_word": "bread, counter, sandwich, toppings, manager", "sentiment": "neg, neu, neu, neu, neg", "sentiment_score": "0.7114, 0.4454, 0.8058, 0.3719, 0.8224", "emotion": "disgust, sadness, surprise" }, { "review_id": "0JG4ZPlGQRF1wRoJxy_zLw", "business_id": "nFKATkd_j1iwFK9r6s0duQ", "user_id": "lQXbo83bGxE7l6SOT_CpVQ", "date": "2014-01-09 00:59:34", "stars": 3.0, "text": "Well, sometimes you just gotta stop into one of the neighborhood chains.\n\nQuality: Tasty basics and some unique favorites. Food is cooked properly; not under or over cooked steaks, chicken and sides. Ingredients are basic, no fancy stuff here like aged beef.\n\nDrinks: basic bottles and drafts, creative mixes.\n\nLocation: Residential shopping area, plenty parking, easy access. Shopping center security. Be patient the area is diverse; from young mofo's to complete families to turtles.\n\nService: Friendly rookie kids tend to forget some things. (why does wait staff think it's impressive to memorize, just write it like they do on tv and get it right the first time....sheeeesh) They take their sweet old time... Meh, I've seen worse.\n\nValue: spot on for food, drinks are too high for the atmosphere and location.\n\nAtmosphere: Feels local with Overbrook High and St. Joes stuff on the walls. Friendly service makes all the mistakes very easy to deal with. Happy birthday songs for the birthday person!\n\nRecommend: Boneless wings, Mozz Sticks, Nachos, Steaks, Pasta Dishes.\n\nAvoid: Artichoke/Spinach Dip, Rices.\n\nConclusion: It's ok, I will return.", "aspect_word": "Food, steaks, Service, wait, staff, food, drinks, atmosphere, service, wings, Nachos, Steaks, Pasta, Spinach, Spinach Dip", "sentiment": "pos, neu, pos, neg, pos, neu, neu, neg, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6596, 0.4141, 0.5038, 0.4918, 0.3212, 0.6017, 0.6375, 0.4666, 0.4000, 0.3724, 0.3291, 0.5514, 0.4860, 0.4989, 0.3190", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, disgust, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "DPMAHHot7cw02NZoulJ6Kg", "business_id": "tW4w9WGwyxJ03PMabnqQkQ", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2016-01-15 18:23:12", "stars": 4.0, "text": "Returned to Olive Garden with gift card in tow after an hiatus of almost 2 years. The place is still crowded, and the wait for a table just as long on a weekday evening. The menu looked to be about the same, with the exception of a Specials Menu that had been in place long enough to justify its own handout upon seating. The prices appeared to be about the same as my last visit.\n\nWhile I am not usually enamored of the chain ethnic shops, I admit that this most recent experience was of a higher quality than the last. I didn't remember what I ordered last time, but it turned out I ordered it again. I did not care for it according to my last review, but this time, the Garlic Rosemary Chicken on the \"Lite\" menu was actually pretty good. The two breasts had been well-grilled, and the garlic clove sauce was not at all salty. The mashed were very good. \n\nMy companions were in their first exposure to Olive Garden, and were also quite happy with their Stuffed Chicken Marsala. \n\nFinally, the three-way split of the Apple Crustada dessert was also a good ending to a surprisingly decent Italian-esque meal. It was a very good version of apple pie a la modec complete with a drizzle of Caramel Sauce. Given the improvement in quality, we would certainly welcome another gift card. \n\nKeep up the good work!", "aspect_word": "wait, table, menu, Menu, seating, prices, Garlic, Rosemary, Rosemary Chicken, garlic, clove, clove sauce, Stuffed, Chicken Marsala, Marsala, Apple Crustada, Crustada, dessert, meal, apple pie, modec, of Caramel, Sauce", "sentiment": "neg, neu, neu, neu, neu, neg, neu, pos, neu, neu, neu, neg, neu, pos, pos, neu, neu, pos, neu, pos, pos, pos, neu, pos", "sentiment_score": "0.7481, 0.5724, 0.5156, 0.4515, 0.4971, 0.5953, 0.3355, 0.3051, 0.3891, 0.2587, 0.2952, 0.2814, 0.3077, 0.3048, 0.2736, 0.3388, 0.3709, 0.3511, 0.3608, 0.4388, 0.3889, 0.2534, 0.2624, 0.3315", "emotion": "joy, neutral, joy, surprise, neutral, neutral, joy, joy, joy, neutral, joy" }, { "review_id": "gpN78xChpW2-fxUI10vTtg", "business_id": "7l-j0MBJr8KR7Hzk4uaaAQ", "user_id": "Hm1YafGwHqHfmfxgkqS9gQ", "date": "2015-06-17 01:07:34", "stars": 2.0, "text": "I put off writing this review because I was really mad and also because I wanted to actually eat the food before I passed judgement. My boyfriend and I decided to try Wing Stop today on a friend's recommendation. We ordered and waited 20 minutes for takeout. We got home and discovered half of our order was missing. Boyfriend called and spoke to the manager before we drove back for the rest of the food. When we got there, the manager came over to speak to us. I began explaining the situation and he abruptly interrupted me and, looking at my boyfriend, said \"you're the one who called? What's missing?\" Um. He may have called but I paid so you can speak to me. So, customer service gets a big, fat F. \n\nThe food was better than the service but not by much. Flavors were decent (we asked the server to describe one flavor and she said \"the Louisiana Rub has a kinda flavor.\" Direct quote. Thanks. So helpful). The classic wings were small despite their claims to have bigger wings than the competition. The boneless wings are hard, crusty fried nuggets. The ranch was great but that and the price is definitely not worth the terrible service. I'll stick with Buffalo Wild Wings.", "aspect_word": "food, manager, customer, service, Flavors, server, flavor, wings, boneless, fried, nuggets, ranch, price, Buffalo Wild Wings", "sentiment": "neu, neg, neu, neg, neg, neg, pos, neg, pos, neg, neu, neg, pos, neu, neg, neg, neg, neu, neg, pos, neg, neg, neu", "sentiment_score": "0.7129, 0.7419, 0.6672, 0.8058, 0.4699, 0.4352, 0.4768, 0.4956, 0.4120, 0.4950, 0.3157, 0.2953, 0.2132, 0.3276, 0.3260, 0.2029, 0.4662, 0.2167, 0.1833, 0.2839, 0.7066, 0.7864, 0.3719", "emotion": "anger, joy, neutral, sadness, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, disgust, fear, neutral, neutral" }, { "review_id": "2KBe07L40pWT-i4_3LB-_Q", "business_id": "LWbj99tJolTxhzIbXWQOaA", "user_id": "z02XKjGqJMONH59_lUHlTQ", "date": "2019-03-25 19:20:04", "stars": 5.0, "text": "I've dined at Sabrina's on Christian St. in South Philly numerous times. I wasn't even aware of this location. I was glad to know that all of the menu favorites were available here as well. I was really in the mood for the stuffed french toast. My wife and I went on a Friday morning around 10ish. It wasn't crowded at all. We were seated within five minutes. As I mentioned, if you've been to any of the other locations, the menu options here are identical. \n\nMy wife and I shared the egg white turkey bacon frittatta, which includes spinach, tomatoes, turkey bacon and provolone cheese and a stuffed french toast. The stuffed challah french toast is stuffed with farmer's cream cheese and topped with bananas and vanilla bean syrup. Next time, I'll probably ask to substitute the bananas with blueberries and strawberries if possible. \n\nI've never had lunch or dinner menu items at Sabrina's as I've always looked at it as a brunch spot. It's great to know the quality of the food is exactly the same.", "aspect_word": "menu, stuffed french toast, menu options, egg white turkey bacon frittatta, spinach, turkey bacon, provolone cheese, toast, stuffed challah french toast, cream cheese, vanilla bean syrup, bananas, blueberries, lunch, dinner menu items, brunch, food", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5694, 0.3549, 0.4485, 0.5086, 0.4865, 0.5234, 0.4245, 0.5015, 0.4246, 0.4933, 0.4714, 0.4189, 0.5507, 0.7758, 0.5028, 0.6988, 0.4343", "emotion": "neutral, surprise, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "95knCjoTHzV7D1dJSZ7mhg", "business_id": "AMHmpd6DIEAwnq7RThmxRg", "user_id": "D-J13eBKW7y1TOuqOoPlpA", "date": "2016-09-25 15:03:58", "stars": 1.0, "text": "I know working with the public can be challenging at times. However, Thursday evening at the drive thru of Taco Bell I believe I was the victim of them maintaining there \" good average time in drive through\" ordered 5 soft tacos, with 3 drinks. I received 2 burritos a 4 pack of cinnamon stuff, and 4 drinks. When I said something, he replied with\" oh well, I can't take any food back through the window\" and shut the drive up. That's it!! That's all! We don't care if we messed up, but nothing can be done see ya, I go inside and wait 14 minutes to get asked\" yeah, what do you need now?\" REALLY THATS YOUR GOTO GREETING? I just looked at them and simply replied, my mistake it DEFINATLY won't happen again!", "aspect_word": "drinks, food", "sentiment": "neu, neu, neu", "sentiment_score": "0.8395, 0.8116, 0.6237", "emotion": "neutral, neutral, neutral" }, { "review_id": "TtCOFBcVeo-NJtjWQXkImg", "business_id": "lSK92KDJgwoKPn0pNTvgLQ", "user_id": "Qtk6D-uYIDCK9fdpAvOSPg", "date": "2018-02-04 19:58:46", "stars": 2.0, "text": "I felt rushed from the time I walked into the door. I was asked several times for my order and cut off each time with the order taker. It was screwed up because she was not listening to me. They started preparing my order before it was finished. It has to be changed on the make ready table. When I received my order to go, it was missing napkins, receipts, and the to-go bag. I really do not like this type of service. Too many mistakes that were self inflicted.", "aspect_word": "table, napkins, service", "sentiment": "neu, neu, neg", "sentiment_score": "0.3039, 0.2758, 0.7805", "emotion": "fear, anger, neutral, sadness, sadness, sadness, neutral" }, { "review_id": "8fmUHAJRa4Bt3P1SHFnvcg", "business_id": "TNeSJzN1rHl_g2sY8G00_A", "user_id": "-zlQiR3mIJcu51Hw7FFy-A", "date": "2015-06-03 12:43:54", "stars": 1.0, "text": "Do you like your tacos unusually soggy, ice cold, and smashed into a bag with sufficient force to ensure a goopy miasma of meat, cheese, and lettuce when you get home? Well then, by all means stop down to the Exton KFC / Taco Bell for some take out.\n\nIf dining in, don't forget to enjoy the dirty floors, empty ice machines on the soda fountains, and lack of straws, napkins, and condiments.\n\nI would really like to see this location closed. There is really not one positive thing I can say about it.", "aspect_word": "tacos, ice, miasma, meat, cheese, lettuce, floors, machines, soda fountains, fountains, napkins, condiments", "sentiment": "neg, neg, neg, neu, neu, neu, neg, neg, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.6215, 0.4886, 0.5326, 0.3346, 0.4576, 0.3961, 0.5499, 0.4440, 0.2767, 0.4131, 0.4470, 0.2944, 0.3850, 0.3516", "emotion": "neutral, sadness, neutral" }, { "review_id": "0Wk-N5z-nAJ7GM4-p9pLZA", "business_id": "OTK-1bXfze5elfqYIHmfIQ", "user_id": "AaHfldSosYA_kghB-M2F8A", "date": "2021-05-07 16:25:34", "stars": 4.0, "text": "So close to 5 stars. I love this Wawa. I've met two of the kindest employees recently. On one occasion, I was redeeming a free coffee reward on the Wawa app, and by the time I got to the cashier--an older gentleman--the offer had expired (Why does their app make the offer disappear? I hate that!), so I intended to pay full price which was only $2. But he said he could take care of it, and I was able to still receive it for free. The next time, I pre-ordered on the app and was waiting for my coffee and the kind lady making the iced drinks was so apologetic for my wait, even though I really didn't mind.\n\nSo why not 5 stars? Well, not everyone is the friendliest here. Another cashier I had recently, a female, seemed annoyed that I was taking too long to redeem the reward on the app. Well, I had learned the first time, that the app only gives you a certain amount of time to redeem, so I didn't want to risk losing it like last time, so I did it right in front of her, which seemed to be wasting her time.\n\nAnd this is not so much about this location, but Wawa's app is weird with rewards. I don't get any notification when I have rewards, and when you click to redeem, it starts a countdown. You have to have the cashier scan it in time or it disappears. It doesn't even show up as Expired, Missed, etc. I have never seen a reward system work like that. I really hope they change that feature.", "aspect_word": "employees, coffee, cashier, price, iced, iced drinks, wait, rewards, reward, system", "sentiment": "pos, neu, neg, neg, neu, neu, neu, neg, neg, neg, neu, neu, neu, neg, neu, pos", "sentiment_score": "0.6985, 0.5635, 0.3081, 0.3125, 0.7486, 0.5044, 0.3444, 0.5696, 0.4506, 0.2887, 0.3981, 0.4365, 0.4082, 0.2080, 0.3898, 0.1714", "emotion": "neutral, joy, joy, anger, neutral, sadness, neutral, anger, neutral, disgust, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "I87_reT-HZ6jGGwRCAPR3w", "business_id": "fo6hqCvfwcjOQGj-IZuVew", "user_id": "FmP7141bhA6szl3rcCNG7w", "date": "2013-05-19 07:05:38", "stars": 2.0, "text": "I was pretty stoked when I found out that they were placing a Target at this location. I waited anxiously for it to open & finally when it did, I had the opportunity to drop in to check it out!\n\nSadly, I was pretty disappointed; I expected there to be some US brands that many of the US Targets carry, a large selection of products and great prices. None of which I found.\n\nIn my opinion, this Target is pretty much a glorified Zellers or Wal-Mart and that's just because they have a Starbucks inside the store as well as a cart escalator.\n\nI'll probably drop in once in a blue moon.", "aspect_word": "prices", "sentiment": "pos", "sentiment_score": "0.5038", "emotion": "joy, sadness, neutral, neutral, neutral" }, { "review_id": "VMf7tEycSaDxIVsk3dtuYQ", "business_id": "jRX5gvh4SlGKpvLiElBEZw", "user_id": "A0u6oYw7tK5SaHF3rimX0Q", "date": "2019-01-11 13:52:00", "stars": 1.0, "text": "This was the first place we ordered food from when we moved to Gilbertsville. After picking up $75 worth of food and getting it home to feed my starving movers, I got home and realized the order was totally wrong. Our \" deep dish\" pizzas, which we spent extra for, were NOT deep dish, and the toppings were so scarce that it was almost comical. Not only that, but when we bit into a slice, the crust was completely \"doughy\" and almost raw. Our boneless hot wings came bone dry with no hot sauce- they looked like little lumps of crap. Look, everyone has a bad day, so, I call them to complain- maybe they will rectify the situation somehow. The idiots working there proceeded to ARGUE with me, telling me I was wrong, and even had the nerve to hang up on me! I was not being rude to them AT ALL, just matter of fact in how disappointed I was. The only thing they said I could do was bring it all back. Well, I was 9 months pregnant, and everyone was absolutely starving! \nFinally, I got it all together, because at that point, no one would even eat the food- it was THAT GROSS, and took it back. I demanded my money back, and they gave me a refund. The worst part is, it looks like a bunch of dumb kids \"running\" that place. The lack of customer service skills was profound. Do yourself a BIG favor-skip this place!", "aspect_word": "food, dish, pizzas, toppings, crust, hot wings, hot, sauce, refund, customer, service skills", "sentiment": "neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.7733, 0.7411, 0.3167, 0.2971, 0.4902, 0.3919, 0.7273, 0.3971, 0.4455, 0.4165, 0.5989, 0.4371, 0.6203, 0.3598", "emotion": "neutral, anger, joy, disgust, disgust, anger, neutral, anger, disgust, neutral" }, { "review_id": "7K0wdakjg0kcw3KRdxCpuw", "business_id": "PtnPDvGQ4WnZl66GoLph_g", "user_id": "omxpu2tWMAqvovVZCF-JPA", "date": "2019-01-22 19:35:44", "stars": 1.0, "text": "BEWARE OF BROOKLYN!!!!!\nI'm so sick and tired of this place they call wax center. I use to see Brooklyn and she was the absolute worst. She is never there and they told me she was waxing without a certification and the center was a aware she was waxing without any certification....You can tell she is on drugs and she always tries to get me to pay her for my services i told her i have packages and she said to use them next time. I'm there to get a service not hear all about her sob story and how they don't pay her enough!! I bought packages in advance so i wouldn't have to pay each time. She also burned me in my private area and i had to go to the Doctor. I've called several times and the manager never got back to me. The place is beyond filthy i can't even lay on the bed without seeing dust fall on me! The product wall NEVER has products i have to legit go downtown to buy products every time. Who ever owns this place needs to stop getting rid of the good and get rid of the bad!!! Absolutely horrible and will not be returning!!! \nI would also recommend drug testing in this place!!", "aspect_word": "service, manager, place, product", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6665, 0.8853, 0.4947, 0.5259", "emotion": "disgust, neutral, neutral, neutral, neutral, sadness, anger, sadness, disgust, fear" }, { "review_id": "zAH-G5iTboKbTZ1-f2lhyw", "business_id": "sSKelg9o_4KxgCMT3BqnCA", "user_id": "vekN_2mSIhn9y9lICWmvlQ", "date": "2017-04-17 18:27:06", "stars": 5.0, "text": "A place foodies put down.\nThere's no fu fu meals that many people have played with to get the presentation just right! Nope, and there's no weekly changing menu.\nThey aren't pet friendly.\nThere's no big decks w/tiki lights on the water.\nThere's no live bands or huge vats of beer, and no craft beers.\n--But dog gone it, they are corporate & constant & that's what list I'm putting 'em on.\nYou have to admit that you cool hipsters that occasionally eat fried or broiled seafood & biscuits sneak into this place when no one is looking!\nPS I'm a hipster in an old body, that's how I know!", "aspect_word": "meals, presentation, menu, decks, water, beer, beers, seafood, biscuits", "sentiment": "neu, pos, neg, neg, neu, neu, neu, neu, neu", "sentiment_score": "0.2844, 0.4659, 0.3941, 0.3298, 0.4213, 0.3723, 0.3823, 0.2915, 0.3290", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "mveW78xuRhQkfX5dJuvdyA", "business_id": "6z3n9bxWvYWDEcrvuahjtA", "user_id": "zBWSORvlWDmwtcx6627qWQ", "date": "2013-07-26 16:16:39", "stars": 5.0, "text": "I think just about every business could take some lessons from Starbucks. They really know how to hire and train their employees to offer exceptional customer service. \n\nThis location happens to be the closest to home so I frequent them often enough although typically through the drive-thru. Weekday mornings I'm often greeted with a very long drive-thru line but it moves super fast! \n\nI was disappointed this morning when I ordered my venti iced half-caff Americano and a slice of their fabulous low-fat cinnamon streusel coffee cake only to be told they no longer carry it as they've changed their bakery items. The guy on the mic told me the classic coffee cake was very similar and really good. Asked if I wanted to try it so I said sure. Turns out he really did mean TRY it, because it was free! Nice!! **unfortunately it doesn't compare to their much better cinnamon streusel cake. Oh well.\n\nSo I think I'll be on the hunt for a new favorite in their baked goods but in the mean time, thanks Starbucks!", "aspect_word": "employees, customer service, fat, streusel, streusel coffee, cake, bakery, coffee cake, baked goods", "sentiment": "pos, pos, neg, pos, neu, pos, neu, pos, pos, neu, pos, pos", "sentiment_score": "0.7572, 0.6344, 0.3021, 0.3275, 0.3309, 0.4005, 0.4124, 0.6108, 0.2577, 0.2443, 0.3046, 0.3663", "emotion": "neutral, neutral, neutral, surprise, neutral, joy" }, { "review_id": "k5EPykGgBtQDOdSJwYNWBw", "business_id": "gN4oh6bAgp3cQs4QhACbxg", "user_id": "BYJCNf-ZiqtjpyG6ECGDkg", "date": "2016-04-23 04:46:04", "stars": 5.0, "text": "I'm glad the Anise pizza place shut down, and this Domino's opened in that location a few months ago. It's easy to order online and the prices are reasonable.\nI usually make it here for a late lunch pick-up when working in the area. The associates are very friendly, particularly two of them are really very sweet, and provide great service. \nOnce they did get part of my order wrong, but they were apologetic and made it right.\nThe restaurant is clean, they have all new equipment, and they also have spacious booths to sit and eat if you have the time, which is not seen at other Dominos locations.\nThey also have plenty of parking and a really convenient location if you work in the Newtown Square area.\nI have no complaints yet. But, I will write an update if I have a disappointing experience in the future.", "aspect_word": "prices, lunch, associates, service, booths, parking, location", "sentiment": "pos, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.8056, 0.7614, 0.6548, 0.7937, 0.5826, 0.4562, 0.5076", "emotion": "joy, neutral, neutral, joy, neutral, neutral, anger, sadness, neutral" }, { "review_id": "quMV3CQ-mpX7Y7XXfD5vbg", "business_id": "8PKxsbyRIPfhe0KMiBYuyg", "user_id": "njfnc6_ITdzBhZ5Xl-j-xw", "date": "2017-11-10 12:19:03", "stars": 5.0, "text": "This is a quick fast stop to pick up some reasonable priced coffee unlike those other guys but I'm not naming any names lol. I'm not a real coffee drinker so don't judge me if you feel like their coffee here is crap. I seem to think all coffee taste the same. Here you can pick up a quick cup on your way to work in the New Tampa area. perfect place to roll through if you are an employee at USAA or on your way out to get on 75.", "aspect_word": "priced, coffee", "sentiment": "pos, pos, neg, neg", "sentiment_score": "0.6111, 0.7521, 0.5724, 0.3992", "emotion": "neutral, disgust, surprise, neutral, neutral, neutral" }, { "review_id": "nwW0a0BrMRNQ6ZojvvbU7g", "business_id": "pGM44vXYa6lke-dU4h-xpA", "user_id": "970YlfubcATt-Bl8LGocFw", "date": "2021-10-07 21:40:18", "stars": 4.0, "text": "While in town for a conference, we decided to grab dinner at Olive Garden. It was not far from the venue (Yuengling Center), and we had a gift card. There were 5 in our party, and we were seated immediately. Our server arrived at the table very quickly and took our drink orders. When he returned, we placed our orders for our food. I opted for the Eggplant Parm, which comes with a side of spaghetti. Soon after, our salads, soups, and breadsticks were brought to the table.\n\nThe food arrived in a decent amount of time and was piping hot! My Eggplant Parm was cooked perfectly; however, I would have liked to have had more marinara on the eggplant and the spaghetti. It all had good flavor, though, so I wasn't complaining! Our server was attentive without being intrusive, and was very friendly. \n\nOverall, this is a good location. The food is good, the bathrooms are clean, the parking lot is ample, and it's located close to the Yuengling center. I would visit again if I were in the area!", "aspect_word": "dinner, server, table, drink, food, Eggplant Parm, spaghetti, salads, soups, breadsticks, marinara, eggplant, flavor, location, bathrooms, parking", "sentiment": "neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neu, neu, pos, neg, pos, pos, pos, neu", "sentiment_score": "0.8836, 0.5613, 0.6513, 0.7148, 0.7993, 0.3971, 0.3120, 0.6927, 0.4682, 0.4229, 0.5488, 0.6333, 0.5443, 0.3304, 0.4235, 0.5230, 0.4988, 0.5181, 0.4389, 0.5231, 0.3744, 0.2674", "emotion": "joy, surprise, surprise, anger, neutral, joy, joy, joy, joy, joy, joy" }, { "review_id": "dI-12u_tIlDxXBL3YnrNuw", "business_id": "5RAzTRfz-Lgv-iIMV5B2uw", "user_id": "FFNdS7ZdLkSmV7SS3Y2dtg", "date": "2015-07-26 02:02:30", "stars": 2.0, "text": "ITS OUTBACK. I was going to just leave it at that because, let's be honest, it's outback. I decided to write more only because this was pretty bad. I mean......my expectations going in were low but it was worse than I expected. My 'wood smoked ribeye' was lacking the wood and smoke flavor. It was very thin too. Almost looked like a Waffle House steak you would get with eggs. My brother had the sirloin which was better but extremely salty. That much salt would have made a flip-flop edible. I could keep going but it wouldn't be anything surprising- blooming onion was good, blah blah. I will end with a note about the service. It was good.", "aspect_word": "wood smoked ribeye, wood, smoke, flavor, House steak, sirloin, salt, onion, service", "sentiment": "neg, neg, neg, neg, neu, neg, neu, neg, pos, pos", "sentiment_score": "0.4006, 0.5611, 0.4370, 0.3382, 0.3961, 0.3268, 0.3007, 0.4091, 0.3534, 0.7131", "emotion": "neutral, neutral, disgust, disgust, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, surprise, neutral, joy, neutral" }, { "review_id": "cwqrWIz_f5q-n01duO3H0Q", "business_id": "tubjTe68wKhldVs8W2_weQ", "user_id": "tJ5dkCe-lmJ2r2RIVxipgw", "date": "2018-10-15 13:22:52", "stars": 1.0, "text": "I shouldve read the reviews but it's Dunkin Donuts and who reads a review on them before going in.\n\nAnd it must be an Indian thing to be cheap, which permeates from owners to employees. Every time I've been to a dd and ordered a butter bagel, Ive made sure to tell them to have enough butter on it and not let the bagel be dry--today was no exception. And just as it happens everytime when Indian employees are working, today they also handed me a bagel with little to no butter on it. Seriously people. How much money are you saving? It's freaking butter. This place actually took it to a new level though; the bagel was stale and chewy. Better to save old ones than throwing them out I suppose. Anything to save a dime!", "aspect_word": "bagel, employees, butter", "sentiment": "neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.2302, 0.3614, 0.4670, 0.3390, 0.2135, 0.4133, 0.5156", "emotion": "surprise, neutral, neutral, neutral, surprise, surprise, disgust, neutral" }, { "review_id": "dKT5fDXfHKpU93QJ7hnyng", "business_id": "mrtFgfT6MgkC8yThcmNWYw", "user_id": "8F40CcWfYuIh_vaP0Ca4cw", "date": "2018-08-04 19:20:08", "stars": 5.0, "text": "I went in and was served within minutes. It wasn't the service because you come to expect being treated better when you come here, it was the shift leader, Johnny. \nHe dropped off the food and ever so slight he said \"God bless you.\" He didn't know what religion I was, what my political view was, he simply brought me my food and said \"God Bless You\". \n\nI can't tell you how impactful that is in today's day and age where everyone lives to be offended by something.\n\nI stopped him before I left and said, \"excuse me sir, did you say God Bless you to me?\" He looked a little nervous as if I was one of these ultra-offended liberals that would position the Supreme Court to have him fired. Before he could answer I just said, \"Thank You, we need more of that.\" To which he replied \"God Bless you sir\"\n\nJohnny, you made my freaking day man. Thank you, never change.", "aspect_word": "served, service, food", "sentiment": "neu, neg, neu, neu", "sentiment_score": "0.4180, 0.7067, 0.6242, 0.6503", "emotion": "neutral, neutral, anger, fear, neutral, surprise, joy, neutral" }, { "review_id": "u4P88fOVStST1HP0O2tNug", "business_id": "X9R0NTHRMEcXngpLmor4uw", "user_id": "J4a0YR8lfdd91TlqQtC0HQ", "date": "2015-04-11 01:39:33", "stars": 3.0, "text": "Sometimes ya just want KFC fried chicken, and tonight that's what we wanted. \n\nFirst impression was not so good. Small, crowded and not very clean (walls in entry very dirty. Wipe them down for goodness sake). Definitely knew I did not want to eat in. \n\nPlaced our order and proceeded to wait...and wait...and wait!! Geez. Took forever. It was a bit busy and others were complaining about the wait as well. Have to say once we got our food I was not feeling too confidant.\n\nHowever, once we got home and settled down to eat, I noticed our food was very hot (yeah!!) I don't have any complaints about the meal. When you go to KFC you know what you're getting, and this was very good for what we got. 2 piece breadt & wing dinner with mashed potatoes and gravy, green beans and biscuit. It was great !! \n\nPoints off for the long wait (come on, this stuff is pre cooked) dirty walls and not so friendly staff.", "aspect_word": "fried chicken, wait, food, meal, breadt, dinner with, mashed potatoes, gravy, beans, biscuit, walls, staff", "sentiment": "neu, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.5334, 0.4150, 0.7870, 0.6391, 0.3832, 0.6738, 0.3566, 0.4329, 0.3786, 0.3250, 0.4806, 0.4157, 0.6578, 0.6609, 0.8353", "emotion": "neutral, fear, sadness, anger, sadness, fear, neutral, neutral, neutral, neutral, neutral, sadness, joy, neutral, neutral, neutral" }, { "review_id": "DttcooGGTGRTYjywmY9zCg", "business_id": "409awaiL71KvmkzU-3f63Q", "user_id": "Cqy-ING8XwTcwdzY3p1aJA", "date": "2018-03-03 18:57:25", "stars": 1.0, "text": "If there were a zero rating for the pharmacy I would choose that one. I transferred my prescriptions to a non 24 hour pharmacy if that says anything. Over the past 6 months I've yet to get any prescription filled without issues. They never tell you your out of a medication even if it's one you have filled monthly. The information you receive regarding your refills, prescriptions called in etc. etc. differ between pharmacists and techs or any pharmacy staff for that matter. This past Thursday I spoke with a pharmacy tech for an Rx I had on hold... he said it would be filled and ready on Saturday... show up today, Saturday, no prescription filled and no record of my prescription on hold or anywhere in their system. So now I have to go the weekend without a medication I'm prescribed to take daily. It is truly sad to have that many educated, yet incompetent people work at the same place.", "aspect_word": "refills, pharmacists, staff, people", "sentiment": "neu, neg, neg, neg", "sentiment_score": "0.3083, 0.3395, 0.3598, 0.4462", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, sadness, sadness, neutral" }, { "review_id": "VZ4Zebu-ECSA6I9rBnubNA", "business_id": "DL6Z2F-574jNGSaHwOGkBA", "user_id": "f2pBTPDupBAeFAaFFdeQUA", "date": "2015-12-07 16:19:45", "stars": 4.0, "text": "I have been utilizing Enterprise while getting vehicles repaired, and this time met expectations. I had made on-line reservations which was very simple, and when I called to be picked up, there was very little wait. When we arrived at the office, there were quite a few people there, but it seemed everyone was being assisted quickly. I had to extend the rental period, which was accomplished with a phone call. The only down side was that there were no clean cars of he style that I requested, so I ended up in a mini-van, but the rental charge did not change. We were picked up and dropped off where the car repairs were being done, with no delays or issues.", "aspect_word": "reservations, wait, charge", "sentiment": "neu, neg, neg", "sentiment_score": "0.3522, 0.6326, 0.3326", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "p-IxT3-0F8vZAAkCDawPGA", "business_id": "rARTlhogYHruyMsuNkRV6A", "user_id": "E1kIfu4yJUEx4Vxh9wcWsQ", "date": "2018-06-29 03:39:21", "stars": 1.0, "text": "Long story short I went to this taco bell around 10pm and since the dining room was closed i went in the drive through. However once my friend and I got our food we realized we were given the wrong order. So I walked up to the locked doors and waited for an employee to let me in so i could get my correct order. However after a very polite employee let me in their manager proceeded to come up to us the second i step foot in the dining room and yell at the employee and go off on her about everything. I explained to her how i got the wrong order and the manager snatched the bag out of my hand and yelled at the employee again and went into the kitchen to get me my correct food. After talking with the employee while waiting my food, the manager came back with my order and yelled at the employee yet again. I'd never go to this Taco Bell again after seeing the way the management treats its employees, it's such a shame since the employee was just trying to do the right thing and help me out.", "aspect_word": "taco, dining room, food, employee, manager, kitchen, Taco, management, employees", "sentiment": "neu, neu, neu, neg, neg, neg, neu, neg, neg, neg, neu, neu, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.5620, 0.5223, 0.8048, 0.5328, 0.4414, 0.5648, 0.6088, 0.6734, 0.8141, 0.4576, 0.6134, 0.6885, 0.7201, 0.6996, 0.5294, 0.4679, 0.7266, 0.5173, 0.7278", "emotion": "surprise, anger, anger, anger, anger, disgust, neutral" }, { "review_id": "icya5Vn2lk9U2KxerXIcrA", "business_id": "5letDiEUUs9mTd4Mdtl4fw", "user_id": "6GPBeBAA9M-E5uZlRVg3kA", "date": "2017-04-23 19:29:27", "stars": 1.0, "text": "Literally the worst fast food experience ever. I get it, we were there at 2:50am, 10 minutes before closing. But come on! We pulled up and they immediately told us their system shuts down at 3. That's fine because it shouldn't take us THAT long to order. Then they said they're out of cheese, taco stuff, and a few other things. WHO RUNS OUT OF CHEESE??! We waited 20 minutes for our food in the drive thru. We were shorted a cheeseburger, my sandwich was missing avocado (so I paid for a specialty sandwich when I got a really crappy chicken sandwich). It was really obvious that the 2 workers did everything in their power to get us to just leave and not order. NEVER AGAIN!!!! No more Jack in the Box for the rest of my life! (Or at least until I'm drunk again and lose my ability to make good decisions.)", "aspect_word": "food, cheese, taco, CHEESE, cheeseburger, sandwich, avocado, chicken sandwich, workers", "sentiment": "neg, neg, neu, neg, neg, neu, neg, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.5328, 0.3334, 0.3843, 0.3882, 0.3554, 0.6185, 0.4159, 0.2673, 0.3899, 0.4176, 0.2810, 0.5139, 0.8073", "emotion": "disgust, neutral, surprise, neutral, neutral, surprise, neutral, anger, neutral" }, { "review_id": "q9-Emvz_HJrJzsf4dsF2Xg", "business_id": "gwbkf0W9xnopBCcQguFJlQ", "user_id": "bKG4Lbwg7uuV_-6yiwhTdQ", "date": "2015-12-19 17:21:09", "stars": 3.0, "text": "Have a bit of a sinus infection so figured I'd try the Minute Clinic in CVS and do a looking around to see what they sold - it's been a bit since I've been in CVS. \n\nWhen I arrived it was lunch time for the NP but was going to be back in 15 minutes. To sign in you have to use a kiosk. The kiosk was very slow! Typing and the letters wouldn't show up until you were 10 characters past - lord help you if you made a mistake. I was seen about 45 minutes after my arrival. The NP was nice and quickly had me out the door. \n\nI used the CVS pharmacy for my rx. What is confusing is if you have to check in with a pharmacist or not - so I ended up waiting in line to double check, come to find out yes you do need to check in and let them know you are waiting. The gentleman who helped was very nice.\n\nOnce done with that business I decided to take a look around. I was shocked by all the inventory CVS has on their shelves. It's really a everything market - dairy to booze! The beer/wine prices - I was impressed. Not very high for items on special. Hard liquor - pretty good selection. Wine - I was really impressed by the different labels available. There are also a ton of snacks and last minute items. There are also healthy options but who wants that when the booze is affordable! \n\nGo check it out!", "aspect_word": "lunch, kiosk, gentleman, inventory, shelves, booze, beer, wine, prices, liquor, selection, Wine, labels, snacks", "sentiment": "neu, neg, pos, pos, neu, neu, neu, neu, neu, pos, pos, pos, pos, pos, neu, neu", "sentiment_score": "0.5704, 0.5587, 0.4441, 0.4395, 0.2606, 0.3592, 0.5075, 0.5074, 0.4030, 0.2746, 0.5743, 0.5696, 0.3960, 0.4553, 0.4163, 0.4636", "emotion": "neutral, neutral, neutral, surprise, joy, fear, neutral, joy, neutral, surprise, surprise, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "KhbxKeQEOOadGbw49tK6TQ", "business_id": "WWYfZbotYgGKknMJ15PitQ", "user_id": "OVjz1ybaw41O2tSjhLrz-Q", "date": "2019-06-09 19:42:36", "stars": 1.0, "text": "THE WORST Walgreens store I've EVER been to. Their customer service is AWFUL! First... the pharmacy had our credit card saved on file and at NO POINT did I or my husband EVER authorize this....and secondly, they rang up my husband's meds and charged our credit card, than when my husband reminded them AGAIN about the good rx price and saw that he had cash in his hands, they cancelled the transaction but did not tell him they had already ran it through the saved card. They must've thought that we weren't going to check our bank account statements today and notice they ran it through???? Not sure...but when my husband went back up there to clarify the situation....NOT ONCE did ANYONE offer an apology for not explaining BEFOREHAND what happened. They're rude! They blow you off even if ots their mistake....and this isnt the first time something similar happens to us. Shame on us for giving them another chance....but believe you me....idc that they're right around the corner from our house....we will not give THAT store another red cent! And I mean that!!!!", "aspect_word": "customer, service, price", "sentiment": "neg, neg, neg", "sentiment_score": "0.6407, 0.3266, 0.3278", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, surprise, disgust, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, anger" }, { "review_id": "ZNCoV9dHSb4fPTWOrh3NdA", "business_id": "SRZXb6ankkoj6zC3dWJBRA", "user_id": "33khuwM1OMzOPEt3ciuIMQ", "date": "2018-05-16 22:15:46", "stars": 5.0, "text": "Have always loved Friday's. Lots of great memories. They have delicious food, great snacks, delicious burgers and really good Mojitos & Long Island Ice Tea. The staff is friendly & service quick. I have been to at least 15 of their locations in different states and have never been dusappointef", "aspect_word": "food, snacks, burgers, Mojitos, Ice Tea, staff, service", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8737, 0.8370, 0.8650, 0.5564, 0.4856, 0.8170, 0.7259", "emotion": "joy, joy, joy, joy, neutral" }, { "review_id": "a6fHSaXGbpUZk64xi6KTaw", "business_id": "FUxK5FA8EzFfwj9_bbrBGg", "user_id": "T4shTGhrIHTN7-M6tqf88g", "date": "2016-07-16 03:37:04", "stars": 1.0, "text": "Horrible. Manager Elmer 1st over charged me for my drinks and argued with me about it. Then they gave my chicken sandwiches to someone else in drive thru and then had sauce on my husbands bacon cheeseburger and we said no sauce. Bad service. Won't be back. And I will be calling the day manager about it.", "aspect_word": "Manager, drinks, chicken sandwiches, sauce, cheeseburger, service, manager", "sentiment": "neg, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.9356, 0.9196, 0.5724, 0.5413, 0.4263, 0.4194, 0.8629, 0.5331", "emotion": "fear, anger, neutral, sadness, neutral, neutral" }, { "review_id": "ZvxLciylCK46EceEDnJvlw", "business_id": "QZ5p6y3f3qd59QCIWEOx-w", "user_id": "kXU6oYSsZXXVe3OJV7-aDw", "date": "2020-09-07 07:13:47", "stars": 4.0, "text": "Nice guys, they know my order and prepare it without me even having to say anything. They are polite and the subs are always good. Only problem is the homeless people around but that is in no way there fault or problem. Once they know you they will get you what you want without worry.", "aspect_word": "subs", "sentiment": "pos", "sentiment_score": "0.8584", "emotion": "neutral, neutral, neutral, fear, neutral" }, { "review_id": "Zk0UgDLyHnvDtKrGdCM-Iw", "business_id": "74oi1lxFw7uPo-f9DieaDQ", "user_id": "DJBuyVr8_0k78ydUgonYdg", "date": "2019-12-25 18:21:35", "stars": 5.0, "text": "I do think Indiana Pizza Hut is the best Pizza Hut around, but this was decent. Everything went well: Ordering, picking up, eating, etc. Nothing really to note, except I don't think it's near as back as older reviews mention. Would I recommend, sure! It's Pizza Hut! I wish Tennessee Pizza Huts did the side of cheese sauce you can order, that really just ties all the tastiness together with the perfect bow.", "aspect_word": "of cheese sauce, bow", "sentiment": "neu, pos", "sentiment_score": "0.3459, 0.4395", "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "uB9bNkSGZX3kCSXVO3kyiQ", "business_id": "fZAsTPB1ZFM0wBEoeg5PsQ", "user_id": "kmXNP537i0dyYOFF-sxtdg", "date": "2008-01-12 19:21:28", "stars": 3.0, "text": "I like the fact that the employees at Jiffy Lube are not on commission. At least that way when I get an oil change I don't have people trying to scare me into getting hundreds of dollars worth of work done as well. I like that they vacuum your car out and wash your windshields. They did try to sell me the more expensive oil even after saying that I may have an oil leak. I'm not sure what the point of that would be. And the waiting room was like a giant ash tray. But over all my experience was not bad.\n*update*\nminus one star because my mechanic chastised me for going to this terrible place. (don't believe me? type in \"jiffy lube sucks\" on google.)", "aspect_word": "employees, oil, waiting room, ash tray, mechanic, place", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8218, 0.4656, 0.3738, 0.5513, 0.3693, 0.6691, 0.4414", "emotion": "joy, fear, neutral, neutral, surprise, fear, surprise, neutral" }, { "review_id": "P6wQhbtF3IRMSk-lkrzdlw", "business_id": "z_dwE_CsYtFHb898o7Qevw", "user_id": "70K8EolyDberOhqBO3vekw", "date": "2017-06-17 19:38:54", "stars": 5.0, "text": "Who needs a zoo when you can go to Pet Smart and look at all of the dogs go in and out. You can play with the cats for adoption too in an enclosed area as well as watch live grooming taking place.\n\nThey have many varieties of pet food, treats and toys. They have behavior classes for dogs and will offer to take out heavy items if you need. They have accident bags in the parking lot and in the store just in case your pup gets a little too excited.\n\nThey also have fish, birds, rats, dragons and more. This is my favorite pet supply store by far. Don't forget to become a rewards member for great savings!\n\nAdoption opportunities occur in the weekend for dogs and cats if you are in the market.", "aspect_word": "food", "sentiment": "pos", "sentiment_score": "0.2749", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "HbuAL6AT5MJTOIHrA4ZOCA", "business_id": "DM_6iDctuFqyGUb_5MUa5Q", "user_id": "lGA8PN1Nz3AsbXHhvuGDvA", "date": "2017-11-19 15:23:25", "stars": 1.0, "text": "Food quality and portions were bad. I ordered a tuna sandwich that had less than a teaspoon of tuna for a meal that cost over $11. Not only is it robbery, but the place was also dirty and waited close to 15 minutes when the restaurant was practically empty. Would not go back again.", "aspect_word": "Food quality, portions, tuna sandwich, meal, place", "sentiment": "neg, neg, neu, neu, neg", "sentiment_score": "0.6419, 0.8732, 0.4458, 0.8395, 0.4734", "emotion": "disgust, neutral, disgust, sadness, neutral" }, { "review_id": "DatHdfkHurx8bj5ONmTX2g", "business_id": "5FjDmwLx0sqTjyxfwatnIw", "user_id": "_oSqvei1qPEpgpYzDmfaEQ", "date": "2011-11-26 10:51:36", "stars": 1.0, "text": "I can easily overlook the crusted up filth on the syrup containers, the apathetic employees, and the human hair found on my table...but expecting me to wait FORTY (40) MINUTES for a simple Breakfast Platter is REALLY pushing it. After informing the \"manager\" of the situation, he neglected to even offer a simple apology. \n\nI walked out.\n\nWant a late night snack? Do yourself a favor and go to bed HUNGRY...this place is a damn joke.", "aspect_word": "syrup containers, employees, Breakfast, Platter, manager, snack, place", "sentiment": "neu, neg, neu, neu, neg, neu, neg", "sentiment_score": "0.3940, 0.8503, 0.4290, 0.3529, 0.8451, 0.6691, 0.3943", "emotion": "disgust, neutral, neutral, surprise, fear, anger, neutral, neutral, anger, neutral" }, { "review_id": "B63qF9uiMNiYHR-ZJIacew", "business_id": "nzqqtNencRTeCaAMS75Z_g", "user_id": "wgkjjTkyLPXBq_JW3N-Zkw", "date": "2018-02-13 22:42:04", "stars": 4.0, "text": "This is a nice little Starbucks!\n\nDownsides: parking can be tough during peak hours, and the lineup has a terrible set up.\n\nPositives: quick service, super friendly staff, lots of seating, and a very handy location!\n\nI was literally drooling over the amazing selection of baking and other food in the display case, but just went with my standard flat white today. Can't wait to try some of those noms!", "aspect_word": "Starbucks, parking, lineup, set, service, staff, seating, location, selection, food", "sentiment": "pos, neg, neg, neg, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.5263, 0.5560, 0.6516, 0.4849, 0.8010, 0.8374, 0.6566, 0.7748, 0.5572, 0.3482", "emotion": "neutral, joy, joy" }, { "review_id": "z9nogwLlS6kccSAGB_Kh7Q", "business_id": "gjEHXSmyMnshnpE0W-kO6A", "user_id": "flGQpWnUDhItN5QDvsMOtg", "date": "2020-05-19 20:12:57", "stars": 1.0, "text": "We decided to go through drive-thru and order something for lunch. While ordering, we were very rushed, even though we weren't taking long to order. We get home and start munching away, and my husband goes to get some fries and finds a rubber band in them. This is ridiculous. I'm glad we found it, cause our son was eating some fries too. What if he had accidentally gotten the rubber band and tried eating it? I don't have much faith in fast food places anyway, but definitely wasn't expecting this.", "aspect_word": "lunch, fries, food", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.9310, 0.6783, 0.5808, 0.3144", "emotion": "neutral, anger, neutral, disgust, joy, surprise, neutral" }, { "review_id": "e9tYe6d30D9gqyS9FX29UQ", "business_id": "x_b2wweMFSJ3i6SoNtbtDQ", "user_id": "RlXfOTtpgTfcisRmukrGbw", "date": "2012-12-10 18:33:42", "stars": 4.0, "text": "I'm a bit prejudiced when it comes to big chain restaurants - I had been to PF Chang's in the past, years ago, and wasn't impressed with the quality of the food. It was, in my mind, on par with Cheesecake Factory for mediocrity.\n\nWhen looking for lunch - and vegan protein seems to be a rather elusive concept in Nashville, I figured PF Chang would at least be able to serve me some danged tofu, right? That's all I asked at the front - \"Do you have tofu?\" -- the host who seated me at the bar recommended the spicy Mapo Tofu -- and I was very impressed, Great flavors in the sauce and way more broccoli than I could eat with about 12-14 oz of cubed silken tofu. I also ordered the spicy green beans which were just as good as any I might get at a decent Northern Chinese restaurant in the Bay Area. Service was fantastic -- the atmosphere was very cordial and laid back - there were several regulars there, and it was a pretty good lunch for about $20. Not bad at all!", "aspect_word": "quality, food, lunch, tofu, host, bar, flavors, sauce, silken tofu, beans, Service, atmosphere", "sentiment": "neg, neg, neu, neu, pos, neu, pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.4539, 0.3604, 0.8427, 0.5019, 0.3521, 0.7821, 0.7194, 0.5176, 0.4469, 0.4413, 0.4608, 0.6075, 0.4184", "emotion": "surprise, neutral, surprise, neutral, joy, sadness" }, { "review_id": "mCwlAx3SfAsXiftdsgzsKQ", "business_id": "FR7wkKyz314fNekACrDJOg", "user_id": "rhqybfRy76SbD6YzyyffEQ", "date": "2018-01-09 00:19:58", "stars": 1.0, "text": "Brought my dogs here while traveling for the holidays. This is what I saw as I was loading Kennedy (my dog) into my car during the excitement of the pick up. I brought her back in to inquire why she had a huge sore on her belly. They acted surprised like they had no idea it was there. They said they had no idea it was there or what may have caused it. They then theorized that it was from the cots that they had to take away on day 2 of their stay because they kept flipping them. That means the remaining 16 days in their care she had a swollen infected wound in her chest that they did not notice. The next theory was it was the change in food as they were eating their food. I explained they have stayed in Petsmart hotels before and it was never an issue. They finally agreed to bring me over to their vet and to cover the cost of the visit and meds. She was given a 10 day dose of antibiotics and a topical spray because the wound was swollen and infected. I asked the manager to refund her portion of the stay as that was a pretty severe wound to have no idea about even after a nail trim and a bath the day before I picked her up. They told me that they could do nothing more for me. Please pass this on as I want no other dog parent to have to deal with this. I personally will no longer be stepping foot in a Petsmart.", "aspect_word": "food, antibiotics, spray, manager", "sentiment": "neu, neu, neu, neg, neg", "sentiment_score": "0.6426, 0.7068, 0.2915, 0.1930, 0.6868", "emotion": "joy, surprise, surprise, neutral, neutral, neutral, disgust, sadness, neutral, neutral" }, { "review_id": "yJW_pkiJST7MQavrikXOMw", "business_id": "4wbehJg8c0eFnVhQpbXyCA", "user_id": "2BYX1Y4l3UxiSK1ZoBiGgA", "date": "2015-09-25 01:28:13", "stars": 5.0, "text": "I made a last-minute decision to order some pizza while watching the football game on a Thursday night. I used the online ordering app and it was extremely easy and convenient. They have great staff and called me to make sure my address was correct. They were prompt and courteous. Who could ask for anything more. I will most definitely use this service again. Great job Domino's!", "aspect_word": "pizza, staff, service", "sentiment": "neu, pos, pos", "sentiment_score": "0.8428, 0.8541, 0.6887", "emotion": "joy, neutral, joy, neutral, joy, joy" }, { "review_id": "5B4omjygdnYlwjk_OeEtxg", "business_id": "6abg-zJwh9o9V-u00-Ngzg", "user_id": "bCn8JIdnXyEFROm9iqQVdg", "date": "2018-12-15 04:09:03", "stars": 1.0, "text": "Visited the restaurant on Dec 14 at 12:36pm. I ordered a philly cheese steak. After eating half of my sandwich noticed something on the bread that appeared to be blood. When I asked the manager or owner about it, his reply was it is it blood. We don't have a whole lot of blood laying around. He was sarcastic and almost making fun of me for thinking it was blood. \nHe did offer to make me a new sandwich but after his attitude and seeing the blood I had lost my appetite. \nThis store needs help in customer service. This isn't the first time I have heard rudeness to customer and employees. I love Jersey Mike's but this store is giving the restaurant a bad reputation.", "aspect_word": "cheese steak, sandwich, bread, manager, owner, service, employees", "sentiment": "neu, neu, neu, neg, neg, neu, neg, neg", "sentiment_score": "0.3603, 0.8052, 0.3372, 0.8333, 0.7417, 0.6722, 0.4523, 0.5883", "emotion": "surprise, neutral, neutral, anger, anger, sadness, neutral" }, { "review_id": "fOUue-Qbro-4NE1JV84ZCw", "business_id": "zbjtMzca8qbFd9tb-pt2jQ", "user_id": "YVBB9g23nuVJ0u44zK0pSA", "date": "2017-11-13 02:54:25", "stars": 1.0, "text": "There are many words to describe the filth, the poor attitude, the inedible dried-out awfulness of this hell-hole of an unsanitary and unappetizing pig pen. Rancid bananas greet the bored order-ignorer who passes your request to the great unwashed who plucks - nay, peels concoctions from barely-warmed plastic bins swimming in liquid from the bowels and jowls of a disaffected-yet-not-disinfected ding-wallower. \nOr maybe this is the great middle finger of the people who brought you Ferguson and the Rams.", "aspect_word": "attitude, concoctions, bins, wallower", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.5427, 0.3511, 0.3436, 0.2244", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "-B-46m3WckIxFv3dHDt_Vg", "business_id": "J7TZeIXaJFgrSIZzAjQMsw", "user_id": "aBZi9jJ9mVgvxJ2pq-xhtw", "date": "2020-11-20 21:52:21", "stars": 1.0, "text": "I usually have good experiences with Starbucks, but this particular location was very disappointing. I order my drink on the mobile app to pick up \"in-store\" before I was headed to work. I specifically did that so I did not have to wait in the drive-through and I could just go in the store, pick up, and go. I get there, and there is a sign on the door that says something to the extent of \"sorry, nobody allowed in lobby at this time, must pick up orders in drive through.\" The line wrapped all the way around and would have taken me 30 mins to get through...that's the whole reason I ordered on the app to pick up. I was so frustrated, I ended up having to leave my drink and food there and call to get a refund. Please do not allow mobile order to say pick up in store on them if that is not the case, or allow the customer to access a \"cancel and refund\" button if something likes this happens. This may not be the employees fault, but still very frustrating.", "aspect_word": "location, drink, door, lobby, line, food, employees", "sentiment": "neg, neu, neu, neu, neg, neu, neu, neg", "sentiment_score": "0.6011, 0.8160, 0.3719, 0.4140, 0.4318, 0.7935, 0.7681, 0.8126", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, sadness, neutral" }, { "review_id": "vYfZ5kenaiNY82NjDRylcQ", "business_id": "7_DnonqyVBLF1NeW4qMuZA", "user_id": "7Vrhq8d87KYxy0VcQjRVXQ", "date": "2014-01-18 04:36:44", "stars": 4.0, "text": "Don't get on my case about liking Cracker Barrel. I like this place. I like their french toast. It's always good. I love their little bottles of warm maple syrup. I like the one back home, and I have fond memories of this location from about 8 or 9 years ago when I drove my sister down to Mt. Juliet for one of her physician assistant rotations. This is the place we met our second cousin for the first time. \n\nThis occasion was not disappointing. Went here again to meet up with the same cousin I haven't seen since the last time I was at this same restaurant. Enjoyed my french toast - the company of my cousin and his daughter. The service was great. And I was able to get a good deal on an item I purchased in their country store.\n\nMy traveling buddy refused to eat here. She stayed back at the hotel, claiming she couldn't eat here. Never. Ever. She's southern and says that chain restaurants have nothing on real southern cooking. I'm from New York so what do I know - I just know I like it. And the french toast is so good. (Yeah, I know I already said that, but it really is quite delicious)", "aspect_word": "french toast, maple syrup, service, cooking", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7252, 0.4297, 0.5367, 0.8309, 0.3133, 0.7073", "emotion": "joy, joy, joy, joy, joy, neutral, sadness, surprise, joy, joy, joy, anger, sadness, neutral, neutral, joy, joy" }, { "review_id": "FxMhRoDhxIoYMQGkDK_FnQ", "business_id": "nfzLxLfJnogZ477cMBS3dQ", "user_id": "xdzofQTQLBoCubUKfgFTwg", "date": "2015-11-23 20:31:04", "stars": 1.0, "text": "I wish there was a no stars option. This was the rudest I've ever been treated as a paying customer. Came in to purchase packing material and pay for shipping on a musical instrument and was spoken down to the entire time. At one point I had to ask the manager if he was being sarcastic because I couldn't believe how rude he was speaking to me and thought it must be a joke... it wasn't. This has got to be flat out the shittiest UPS and staff on the planet. There was a seasonal employee that had just been hired who was also helping me out and was great, felt really bad for the guy to have to work alongside that ass for that next few weeks....", "aspect_word": "manager, UPS, staff, employee, guy", "sentiment": "neg, neg, neg, pos, neg", "sentiment_score": "0.8838, 0.5470, 0.7795, 0.3190, 0.4588", "emotion": "sadness, disgust, neutral, neutral, neutral, neutral, disgust, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "AmbMMxCtGn11EbeRrmqMpg", "business_id": "9LHB9IjKC74mgcD3op-h2A", "user_id": "9Lo7Cdup5TANk5NaOAWS-w", "date": "2016-12-30 20:11:38", "stars": 1.0, "text": "Ordered online to pickup at a different location (Hertz), got a good price and a promise for two baby seats. Flight got delayed, original place was closed, and the car was \"no longer available\" (why? payed in advance). Sent to 6033 North Dale Mabry Highway, picked up the car quickly, gas at 3/4, only one baby car seat available. The car was fine, reasonably clean. Dropped of the keys at the express box before they open, and got an unexpected 130$ charge with no explanation (wrote them but have yet to hear back from them).", "aspect_word": "price, seat", "sentiment": "pos, neu", "sentiment_score": "0.7261, 0.3544", "emotion": "neutral, sadness, neutral, surprise, neutral" }, { "review_id": "dvfB5FrpWhvVSX0FltfTOw", "business_id": "VanLASm07vSjUM_CbmIlBQ", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2016-05-16 23:55:27", "stars": 3.0, "text": "Some places you go or because of the convenience. That's the case with this Walgreens. I know it's located at the corner of healthy and happy street but I don't leave there feeling overly happy or healthy. I do realize I had absolutely nothing to do with my health except to fill my prescriptions but that is what it is.\n\nWalgreens basically replaced Eckerd's along with CVS. I don't know it's a toss-up CVS or Walgreens it really doesn't matter to me. They both off for the convenience of running in and getting some basic Staples you may need for the home which I appreciate as well as knowing my pharmacist and having my scripts are ready on time.\n\nService going to have to be a problem here and a slow process. Finding someone to help you locate something in the store is also another problem area. There are some items that you just can't reach, and you need some assistance. Other items are locked in cases and you have to find someone that has the key so you can end up spending much more time there than you intended to.\n\nI agree with a couponing and they are very coupon and friendly. If there's a coupon in there monthly book that I missed the person at the register, since they know me will remind me that there's one in the book and get it for me. I think that is a good thing to do for regular customers.\n\nWhat's a girl to do? We don't have many real choices as far as full-service pharmacies and drug stores, so you make due with what's available.", "aspect_word": "pharmacist, Service, register, service, pharmacies, stores", "sentiment": "pos, neg, neu, neg, neu, neu", "sentiment_score": "0.3061, 0.5707, 0.5014, 0.3515, 0.2376, 0.2512", "emotion": "neutral, neutral, joy, neutral, neutral, surprise, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "W-rRnvL6hrdfEvWAadsw6A", "business_id": "hhjsHGRLm69PfLusIsZZqw", "user_id": "P3odzsW6sIdba9Lmi91Ouw", "date": "2019-12-15 20:25:35", "stars": 3.0, "text": "They've recently removed several items from the menu. They no longer have the Cajun burger which was one of my family's favorites. \nThe speciality shakes are half price from 2-5 actually all the shakes and fountain drinks are. For the holidays they have pumpkin spice, eggnog and peppermint chocolate chip, Yum! Steak n' Shake is reasonable and the table service is a plus also eating on actual plates and using real slivers ware.", "aspect_word": "menu, Cajun burger, speciality shakes, fountain drinks, spice, eggnog, peppermint chocolate chip, Shake, table, service, plates", "sentiment": "neu, neu, pos, neu, neu, neu, neu, neu, pos, neu, pos, neu", "sentiment_score": "0.8837, 0.4540, 0.4034, 0.4816, 0.4786, 0.4304, 0.5495, 0.3425, 0.3013, 0.3194, 0.3625, 0.4215", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "r8pZ8uRJyAHRo4uRT3bwEg", "business_id": "i2CWjo885zb6l96qNEAK4w", "user_id": "j_e08zRMXEzfRmtmfZZSyA", "date": "2017-01-31 00:12:21", "stars": 5.0, "text": "These guys are great! I have always had great experiences, from free tire repair to giving me the best pricing for a tire. The crew works fast & they are very friendly & helpful. I had gone to another tire place that failed to locate the nail which was right on the side wall plain as day, it was a slow leak & they insisted there was no nail or leak. I knew where the nail was & so did discount tire right off the bat. Needless to say I will keep my business with Discount Tire from here on out.", "aspect_word": "pricing, crew", "sentiment": "pos, pos", "sentiment_score": "0.8389, 0.7713", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "z6oWLOMURMhajLWjhRHcQw", "business_id": "_8bELjUz5tnftBbXAxKyjA", "user_id": "IdZkKL0NLgx336-MeLJf3A", "date": "2017-04-18 18:51:34", "stars": 4.0, "text": "Finally stopped at this location for the first time on Sunday. We went thru the drive-thru and surprisingly there was no line. I love that they serve breakfast sandwhiches all day and they have a really nice variety of filling sandwiches. On our next visit I will definately be getting out the car and going in to check out the inside.\n\nThe drive-thru experience went smoothly and the employee was very friendly. I want to bring the fur babies next visit so they can get the little cup of whipped cream. I ordered the caramel frappuccino grande and chocolate croissant which is served warm. Panera is usually my spot but I forgot how good Starbucks is. Yes, I will definately be returning.", "aspect_word": "line, breakfast, sandwhiches, filling sandwiches, employee, whipped cream, frappuccino, frappuccino grande, croissant, Starbucks", "sentiment": "neg, pos, pos, pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.4320, 0.3968, 0.3794, 0.4714, 0.6621, 0.4162, 0.3483, 0.3722, 0.3290, 0.4319", "emotion": "neutral, surprise, joy, neutral, joy, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "WuuHMl3c7Xilmkch_QQXFA", "business_id": "CwkzYpi9E2uXGMjaMU9PpQ", "user_id": "pMGnea8-RrjFwogKOwQ0xQ", "date": "2014-03-09 20:26:10", "stars": 4.0, "text": "I'm sad to see so many negative reviews for Pep Boy's. I've always been a customer with them since my grandpa started going there when I was a wee child. I brought my car in because I thought the serpentine belt was going out on my 2010 Ford Mustang. After they reviewed the noises under the hood it appeared to be a crack in my radiator housing and was leaking on the belt causing the squeaking. The service advisor had contacted Ford for the piece however they were all out and advised that they would call another company that was more expensive but didn't charge me the higher part price. That was sure nice! After that was replaced, an oil change and tire rotation the price came out 300 dollars cheaper than Ford was going to charge me for repairs. I always get annoyed going into car stores or shops because 95% of the men working in the store dumb females down because they instantly assume you don't know anything about cars. Luckily pep boys didn't treat me that was and there was no judgment or strange looks when I stated what I thought might have been wrong. \n\nIf you go to their website check out the coupons because they tend to have really good ones. I printed out 10% off my service which saved me more as well.", "aspect_word": "service advisor, price, men, coupons, service", "sentiment": "neg, neg, neg, neg, neu, pos", "sentiment_score": "0.4685, 0.5862, 0.3778, 0.6330, 0.3370, 0.4041", "emotion": "sadness, surprise, sadness, joy, anger, surprise, neutral, joy, neutral" }, { "review_id": "d-Zy6BuCXTSjTX4_flGQNA", "business_id": "R1lq1J42UkLz4sEOOG6CVw", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2017-11-12 05:34:20", "stars": 4.0, "text": "My girlfriend and I got a quick lunch June 20.\n\nIt was good food, and our server was delightful and on-the-spot.\n\nWe both got burgers. I got a big one. She got a small one. I ditched my buns, and had a good meal. This is a goooooood burger.\n\nShe got fries. I tasted one. It was tasty-crisp.", "aspect_word": "lunch, food, server, burgers, meal, burger, fries", "sentiment": "pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.4783, 0.8973, 0.9039, 0.6684, 0.7724, 0.7945, 0.4062", "emotion": "joy, joy, neutral, neutral, joy, joy, neutral, joy, neutral" }, { "review_id": "rul3LY29d00sggriEzuzEA", "business_id": "COsfZt88kF_138_RWqOP1w", "user_id": "DXgXbfiB0pkBr3iBjSDfgQ", "date": "2009-10-25 18:14:10", "stars": 1.0, "text": "Had a CEL (Check Engine Light) on. They wanted to charge $99 just to diagnose it. Are you serious!? This stuff is supposed to come free (you usually just tip for it.) \n\nI wonder what other things they're pulling here if they wanted to charge $99 to plug in a small handheld device to my car.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, surprise, neutral" }, { "review_id": "V-k5uiacUphStzuhn-Z5_g", "business_id": "iaCAbVP9sAneGr4tbbTK3g", "user_id": "yt7QLOrQJtnoCGvgWSN3tg", "date": "2019-04-25 17:44:05", "stars": 1.0, "text": "I never write reviews because I try to be understanding but this pharmacy is absolutely awful. I'm used to CVS in general being rather slow and incompetent but after today I'm switching to Walgreens because I'm over it. I had two prescriptions filled yesterday and went to pick them up today. I was the first in line and stood there for 20 minutes at the counter before anyone even acknowledged me! I understand being busy but at least have the courtesy to say \"be with you in a minute.\" Then they call someone from behind me in line to the front who just dropped theirs off! They took care of the cars in the drive thru, the person behind me, and filled other peoples scripts who weren't even there before they bothered to notice me. The kicker is if you don't pick it up right away they text you over and over until finally threatening to put your prescription back on the shelf. But with service like this can they really be surprised that people avoid coming in to pick it up?!?", "aspect_word": "pharmacy, counter, service", "sentiment": "neg, neu, neg", "sentiment_score": "0.7019, 0.4903, 0.6446", "emotion": "disgust, neutral, fear, surprise" }, { "review_id": "LUBdyxwVa9LKAVoMNt3FuQ", "business_id": "QuhhrUkpuz00HxdgY8pBOw", "user_id": "FXlYrdseANxX51o16VlaJw", "date": "2016-07-07 00:28:55", "stars": 1.0, "text": "This place has the rudest workers in town. I thought I'd give it one more try today, that was a mistake. Two different cars were taking their wrong orders back inside as I pulled into the lot. Should have known my order would also end up wrong. It was wrong even though I had to repeat my order again and again in the drive thru. \n\nWorkers never smile or say thank you here. Arguing with a customer about his wrong order at the counter. \"But that's what you said\". It must not have been if he got out of his car and walked inside to complain.\n\nI've been here five or six times and it's the same every time. Service is slow, disrespectful and wrong. There's another Wendy's not to far from here and lots of other options to eat. I won't be back", "aspect_word": "workers, Workers, counter, Service", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.8557, 0.6533, 0.2769, 0.4142, 0.8856", "emotion": "disgust, joy, anger, neutral, neutral, anger, sadness" }, { "review_id": "nOScfqZbWnCmUuvSTLdHrA", "business_id": "nJaofGlu3gAClv_1Kw5sUg", "user_id": "YioXdNXNkXvvlnY_9ujV6g", "date": "2020-08-13 04:53:24", "stars": 5.0, "text": "This McDonalds really went above and beyond tonight! Specifically, Girord (I may have totally butchered the spelling of his name). My boyfriend was on his way to visit me, and he stopped to get us some food since we hadn't eaten all day. I asked if he could get me some fries, but he had already ordered so he asked Girord before paying if he could add a small fry to the order. Girord not only gave my bf a fry at no charge, but it was also a medium fry AND he gave us a plastic baggy full of ketchup. It was something so very small, but it totally made my night and my bf was very impressed with the service he was given. Thank you, Girord! It's the little things! :)", "aspect_word": "McDonalds, food, fries, fry, ketchup, service", "sentiment": "pos, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.4278, 0.7541, 0.7099, 0.4014, 0.4820, 0.3428, 0.2636, 0.7671", "emotion": "anger, neutral, neutral, surprise, joy" }, { "review_id": "JAfhjB6g8gJj3QW8ozdBSA", "business_id": "8SlHynYA-QN3UYRpKvNDgA", "user_id": "R9IJ1Byr27n6wXj3QvJ2Lg", "date": "2021-12-18 01:25:15", "stars": 5.0, "text": "12/17/21:Update\n\nCame in to pick up some gift cards...\nand a little dinner...\n\nLove being able to use the mobile app for the waitlist!\n\nCame in and waited a few minutes.\n\nThe specials on the menu lured me into the 15 oz. Prime rib, also got the mandarin double boned pork chop.\n\nAlso got my chips and salsa..\n\nNothing more satisfying than a perfect season, cooked prime rib with a an au jus!!\n\nMy dinner even included a pazookie.\n\n$100 gift card special, inhh cj lauded two glass mugs, a 20% bonus card and an extra $25 gift card, plus the four other $25 gift cards!\n\nNice!!!!\n\nI'm happy!", "aspect_word": "dinner, waitlist, specials, menu, rib, boned pork chop, chips, salsa, jus", "sentiment": "neu, neu, pos, neu, neu, neu, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.6200, 0.3262, 0.3818, 0.8021, 0.3390, 0.3926, 0.3780, 0.3201, 0.3945, 0.3679, 0.3233, 0.7516", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, joy, joy, neutral, neutral, neutral, joy, joy" }, { "review_id": "BXzgaxjnBgFA6Wb4t_ankQ", "business_id": "XFUuPGGzap22YQY_denOVQ", "user_id": "LoTC99WwqkJmRbkEcoGGvQ", "date": "2013-12-16 20:49:28", "stars": 1.0, "text": "My favorite part of my last visit to this Subway was the roach crawling on the wall behind the counter. When I advocated to the individual behind the counter he just kind of shrugged and said: \"Yeah, we just sprayed for them\". \n\nNeedless to say, I will not be going back. On top of the poor service, you'll likely get some kind of disease due to the lack of cleanliness.", "aspect_word": "counter, service, cleanliness", "sentiment": "neu, neu, neg, neg, neg", "sentiment_score": "0.6940, 0.6641, 0.8606, 0.5688, 0.5857", "emotion": "disgust, neutral, neutral" }, { "review_id": "ssiPOy0fybXVPzfbgJhEFg", "business_id": "3tX0CduxNIHgrxr6Toairw", "user_id": "Um5bfs5DH6eizgjH3xZsvg", "date": "2014-06-27 05:42:54", "stars": 4.0, "text": "The ultimate men's playground. \n\nEven for men like my husband who's not truly Home repair inclined. \n\nWe went, looking for some wire so I can make costume wings, and ended up getting a much needed 8' ladder, some window cling film, new sprinkler heads... \n\nWhat should have been a quick and inexpensive trip, turned into a fun shopping trip that cost a small fortune - and one that the husbeastie actually ENJOYED!", "aspect_word": "husbeastie", "sentiment": "neg", "sentiment_score": "0.3127", "emotion": "neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "zF8bl80bglMC3zptLtpWuQ", "business_id": "v05BYE7TfTNCdXoYvvv17g", "user_id": "oMRS2eIeCtHn-cQlh1cdQg", "date": "2014-09-09 04:45:21", "stars": 2.0, "text": "The food was okay, not outstanding, not horrible. What really got me, though, was standing at the checkout counter near the kitchen waiting to pay. I managed to get a look at the kitchen's floor.\n\nApparently cleanliness and keeping food and trash off the floor is not their strong suit. It looked like a tornado had been through it. Napkins, lettuce, etc. littered it in every square foot of space. I used to work at the world's seediest fast food joint, and it was never that bad.\n\nIf it was just okay food, I'd probably have no issue going back for a fast, cheap meal, but I don't feel comfortable going back to a place that seemed so dirty in the kitchen.", "aspect_word": "food, checkout, kitchen, meal", "sentiment": "pos, neu, neu, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.8264, 0.4730, 0.5736, 0.4664, 0.3622, 0.3827, 0.6373, 0.3840, 0.4590", "emotion": "surprise, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "GcaR_jm_9qSEOoeiw7UQMg", "business_id": "W7zbwJQOKfNEXH16ShqbIw", "user_id": "XwMZ4qe0Icf7csxWJ-Wm6A", "date": "2017-03-15 21:19:30", "stars": 4.0, "text": "Something about this chain is so endearing to me... and this one is no different. \n\nGot my chocolate chip pecan waffle while the boyfriend got a beef hash with sausage gravy. My waffle was kinda dry and his topping was kinda salty, but exactly what we expected, which is comforting in itself. Consistency.\n\nStaff was great, made a joke about me being easy in the wafflehouse way. A good chuckle, a full tummy, and ready for the next stretch of our roadtrip.", "aspect_word": "chip pecan waffle, beef hash with sausage gravy, waffle, topping, Staff, wafflehouse", "sentiment": "neu, neu, neg, neg, pos, neu, neu", "sentiment_score": "0.3841, 0.4327, 0.6263, 0.5378, 0.7983, 0.3119, 0.5186", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "-I5HxsQAGtheSCXzWcyjVg", "business_id": "y8_RfexOlsErGtlCY9d0Aw", "user_id": "MIxQkyyvKg1ZgLvdihSigQ", "date": "2009-10-05 00:53:00", "stars": 2.0, "text": "I've experienced better, much better! Usually when I go, it takes forever for them to acknowledge you as a customer. There customer service and professionalism leaves much to be desired. Many times my items already have prepaid shipping labels through my job, and they act as if they are bothered to take my items. If you are looking for friendly, reliable and knowledgeable service its best to keep looking. I've been in Indy since Feb 09 and they have had a \"Now Hiring\" sign on the door this entire time. It's time to replace all the staff or take the sign down!!", "aspect_word": "customer, service, staff", "sentiment": "pos, pos, pos, neg", "sentiment_score": "0.5445, 0.4146, 0.6500, 0.6640", "emotion": "neutral, anger, neutral, neutral" }, { "review_id": "BVQEQ2GFY8T0c23_q_lWjw", "business_id": "UxtQd1lQ96W49oMaVVFunA", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2016-12-14 05:19:23", "stars": 4.0, "text": "Roomy, cozy, full seating, retail merchandise, artwork doned location. I know what you're thinking, \"That was a lot.\" \n\nWell, being located inside the Hyatt Hotel I wouldn't expect a Starbucks of this magnitude. It certainly delivers service & amenities equivalent to any stand-alone Starbucks location. If you've checked-in, you'll find the cafe in the first floor, sandwiched between the gift shop and front desk. \n\nPlease Note: There is no No Drive Thru, parking may require a bit of a work if all you're looking to do is grab Joe on the Go. I'd suggest throwing your hazards on & running in otherwise you'll have to valet, find a meter, park & walk or risk a parking ticket. \n\nChoose wisely, \n\n~Christy", "aspect_word": "seating, merchandise, service, amenities, shop, desk, parking", "sentiment": "pos, pos, pos, pos, neu, neu, neg", "sentiment_score": "0.8320, 0.3087, 0.6495, 0.5917, 0.5218, 0.2644, 0.3757", "emotion": "joy, surprise, neutral, neutral, neutral, fear, fear" }, { "review_id": "xZnelnfcIHYw3rSQwFme1g", "business_id": "0mkWBczOhKj1QUkQvG86lQ", "user_id": "WjsZSsBbUTwkGUIkv7TpjQ", "date": "2021-05-10 23:16:37", "stars": 1.0, "text": "Placed an order at 3pm for 4pm pickup on the Popeyes app. Arrive and my food still isnt ready. Reason? Item i ordered wasnt even available at this location. So they make me wait an hour to fix the order in person (sub out the item) and an additional 20minutes to make it. They have no idea what they're doing.", "aspect_word": "food", "sentiment": "neg", "sentiment_score": "0.5992", "emotion": "neutral, sadness, surprise, neutral, surprise, neutral" }, { "review_id": "-sLn0Au0EpVFSrty70ZX0A", "business_id": "Bu-hZZaseWQ6wb15DpkLOA", "user_id": "slpyLHWsvPXwj1XPoyjugQ", "date": "2012-09-29 02:10:53", "stars": 4.0, "text": "I like this gym a lot actually.\n\nFor the money you pay monthly, it's a good gym. I pay $10 a month. That's like .33 cents a day! Sure, could it be cleaner? Yeah. Could it have more machines and weights? Absolutely. But for bucks you'll give out, it's definitely worth your money if you like working out.\n\nOh yeah, they also have free classes. I really recommend anyone who's interested in a cheap quality gym, to get a membership here. I've been going here regularly for a year now and I've never had any problems.", "aspect_word": "gym, weights, classes", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.4914, 0.3590, 0.5746, 0.3456", "emotion": "joy, joy, sadness, neutral, surprise, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "JxDMQlW7gp6ZwxVwTblAYA", "business_id": "HAgR_Z0F7gL0B7FoP0Joxg", "user_id": "N7vRAkq4YZPSfWJMACSyAQ", "date": "2017-05-23 15:57:35", "stars": 3.0, "text": "The customer service was really really good. But..... the flies in the dinning area were constantly trying to steal our lunch. It was more then a little annoying. The fries had way to much salt and the food was warm but not fresh. But the cashier really made the difference.", "aspect_word": "customer service, flies, dinning, lunch, fries, food, cashier", "sentiment": "pos, neg, neu, neu, neg, neg, pos", "sentiment_score": "0.7271, 0.5139, 0.6282, 0.8015, 0.7820, 0.6161, 0.4333", "emotion": "joy, neutral, neutral, neutral, neutral, fear, sadness, neutral, surprise, neutral" }, { "review_id": "Zk6NeWxZDDxMLrQST9fhRw", "business_id": "MolBW1pOTKKXCwWEcAG_Vg", "user_id": "fmbySdwv00cdHgg6aONmgg", "date": "2020-08-24 17:00:37", "stars": 4.0, "text": "This is one of the rare stores still offering 24 hour service. We recently moved to Belleville so we transferred our prescriptions to this Walgreens store. \n\nI've gone inside to make a purchase, as well as used the drive through for script pickup. \n\nFor the inside purchase, one of my items had been misplaced on the shelf causing me to think it was a clearance/last chance marked down item. When I questioned the higher price, the cashier was kind enough to check the stocked item and saw the misleading price. She adjusted the price to the \"sales\" price. \n\nThe drive through is extremely busy. I mistakenly went at rush hour and waited so long that I drove off and came back at less busy time. Petra at the drive through was the nicest cashier I've encountered at ANY retail store in a verrry long time. She was working both drive thru lines solo and she still managed to be pleasant, patient and helpful. \n\nCustomer service here has been top notch. This location would have received five stars but the parking lot desperately needs sweeping and a good power wash. The outside of the store isn't as clean and tidy as other locations.", "aspect_word": "service, price, cashier, Customer, parking", "sentiment": "pos, neg, neg, neg, neg, neg, neg, pos, neg, neg, neg", "sentiment_score": "0.4061, 0.5694, 0.3987, 0.1896, 0.6565, 0.4710, 0.4016, 0.4256, 0.3269, 0.2297, 0.4293", "emotion": "neutral, neutral, neutral, neutral, surprise, joy, sadness, sadness, neutral" }, { "review_id": "c1S-j_iwT58LZpNzk55XsQ", "business_id": "q3R7928hnPd-kYok74eijg", "user_id": "YHrzthU2MBUQ4voRD9mrxQ", "date": "2015-10-28 23:09:26", "stars": 1.0, "text": "Consistently long wait times for years since I moved to the area. There aren't even many people inside or in the drive-thru to explain or excuse that. If a McDonald's was nearby this place would be shut down, but it's the only fast food over here. If you told me that it takes so long to get food here because they drive to another Burger King then bring it back, I'd believe you.", "aspect_word": "wait, food, Burger", "sentiment": "neg, pos, neu, neu", "sentiment_score": "0.7619, 0.3210, 0.6982, 0.4576", "emotion": "neutral, neutral, sadness, surprise, neutral" }, { "review_id": "HCn5sJPBjE_Mpu_t6vQFVw", "business_id": "exUsUJKliGHq_pjdHyc_zA", "user_id": "H183Fg4ku9mIQsmAa0fsOQ", "date": "2011-11-29 04:34:29", "stars": 3.0, "text": "No matter where in America you are, your local Whole Foods' parking lot is filled with angry, aggressive \"cool mom\" wanna-bes in cars that are just too darn big to properly navigate normal, every day errands. Add Main Liners to that equation and you're just begging for a headache. Oy vey!\n\nIt takes me about an hour to get here, but I do one big trip every visit home to stock the fridge with 365 goodness and vegan delights. Seriously, the store brand unsweetened almondmilk is the best you can find anywhere, which is why I make the trek instead of relying on my local Wegman's. I was able to find everything I needed for a veggie Thanksgiving feast, and loved that they had local mushrooms. True, most everything else this time of year is shipped in from California, but at least they're making an effort.\n\nI'm grateful to have a Whole Foods near enough that it's not impossible to get to, but I'd give my left foot for a location closer and larger. In fact, just expand everywhere so the amount of terrible people and parkers per store is minimized to a normal level.", "aspect_word": "parking, fridge, almondmilk, feast, people, parkers", "sentiment": "neg, neu, pos, pos, neg, neg", "sentiment_score": "0.5478, 0.3969, 0.3304, 0.2821, 0.6172, 0.3450", "emotion": "anger, neutral, neutral, joy, neutral, joy, fear, neutral" }, { "review_id": "XQNP3pZJ9c-Sr5n92HPb1g", "business_id": "LoT5NnLsC0xdoAKroALciw", "user_id": "Q6XWRxT2CeCkovLcoBKlWQ", "date": "2018-12-10 01:50:26", "stars": 4.0, "text": "I \"Believe\" this was the Wawa that served my sandwich on Italian Bread w/ Seeds on it; I have not been able to duplicate this experience again - But, it was a nice touch. Store was very clean. I didn't any parking issues. I should mention that staff were enthusiastic, healthy looking and appeared happy. I'm seriously! ;-) Was a nice visit. Hope to come back again. Oh yeah - guys @ the gas pump were really nice and efficient.", "aspect_word": "sandwich, Italian Bread, parking, staff, gas pump", "sentiment": "neu, neu, neg, pos, neu", "sentiment_score": "0.8568, 0.5491, 0.4386, 0.7912, 0.2318", "emotion": "surprise, neutral, neutral, joy, surprise, joy, joy, neutral" }, { "review_id": "MGXRfJPmffLkWfHjkAuNZg", "business_id": "3eJlEkRmcJODPMOp-cJkcA", "user_id": "NkkB-2YYZZCOKfbcGoKngA", "date": "2017-12-25 00:05:09", "stars": 1.0, "text": "I have been in the drive-through trapped for about 22 minutes. This is ridiculous! The inside lobby area had already closed down so I decided to go to the drive-through and this is awful! I Honestly don't know what I was thinking! They've been pretty slow for the last couple weeks and I still keep coming back. The worst part of all this, is that I am trapped in the drive-through! (wasn't an R Kelly song that was called trapped in the drive-through?). I'm in the inside drive-through lane and I should be the next want to turn to go through the drive-through, however there's a car behind me and a car in front me. So incredibly disappointed", "aspect_word": "lobby area", "sentiment": "neg", "sentiment_score": "0.3195", "emotion": "neutral, disgust, disgust, sadness" }, { "review_id": "w2FrUgcNdXv7lKKcOCqSWA", "business_id": "SWVD9I3TmlwgFZE8_lWS5A", "user_id": "ouODopBKF3AqfCkuQEnrDg", "date": "2011-10-28 04:40:37", "stars": 3.0, "text": "Huge, fluffy pancakes, eggs cooked perfectly, and hash browns not completely drowning in grease. Servers here are very attentive and sweet. Plus it is incredibly inexpensive. All you can eat pancakes for $4. Yes it's a chain and it's no center city brunch but it's good for the location and offers great values.", "aspect_word": "pancakes, eggs, hash, browns, grease, Servers, brunch, location, values", "sentiment": "pos, pos, pos, neu, neg, pos, neu, neu, pos, pos", "sentiment_score": "0.8173, 0.7749, 0.4004, 0.2976, 0.5167, 0.7635, 0.4106, 0.4595, 0.5099, 0.5192", "emotion": "neutral, neutral, neutral, joy, neutral" }, { "review_id": "x9icYEL4hs-60U-pyhjkaQ", "business_id": "iDhp4LM3no0BodRzm4inCA", "user_id": "IN3r2WckZ8tGqtkyjMUlJg", "date": "2020-04-25 20:47:26", "stars": 1.0, "text": "I used to love coming to this Subway. I haven't been too pleased. The past couple times I have been I ordered the Steak Sliders. One of the workers told me I couldn't change, substitute, or add anything to my sandwich because \"that's how the sandwich comes\". I was content with what was on the sandwich, fine, no big deal. About a week later I decided to go to the Subway connected to MotoMart on Hwy 50 for the same sandwich. Once my sandwich was out of the oven the lady asked \"would you like to add anything to your sandwhich sweetie?\" It caught me off guard because the other Subway said I couldn't change my sandwich???? What the heck?", "aspect_word": "Subway, Steak Sliders, workers, sandwich, oven, lady", "sentiment": "neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.4745, 0.4534, 0.8387, 0.7662, 0.6998, 0.7299, 0.4981, 0.6856, 0.7085, 0.4444, 0.6753, 0.7503", "emotion": "joy, sadness, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "8-FFwi6IfWN7eUqTf4fHBg", "business_id": "HkMjKITEqy0-ekVmCEao0Q", "user_id": "OfzVx_h1UfaCuQPb2zQf2w", "date": "2020-03-06 05:21:41", "stars": 1.0, "text": "I'm giving this Wawa 1 star because I stop here every morning and there is one lady behind the counter at the register that I say \"Good morning\" to every morning. Here is the problem... She says it back to EVERYONE! That is before me and after me. But NEVER TO ME! I feel this is a racist person and doesn't like white people. At first I thought it was just me and I was imagining things. But it's EVERY morning! Clean up your act it's a disgrace. I have filed many reports on this person and she still works there.", "aspect_word": "lady, counter, register", "sentiment": "neg, neu, neu", "sentiment_score": "0.5182, 0.7248, 0.6297", "emotion": "neutral, neutral, neutral, surprise, anger, surprise, disgust, neutral, neutral" }, { "review_id": "84HxpDnLPGJsJwQMmiNKFA", "business_id": "5tSloJbLGvllqnn9neahLw", "user_id": "NUoXKu2bcQPvGVRu5OdIBQ", "date": "2019-08-18 19:45:37", "stars": 1.0, "text": "The service here is so inconsistent. They're either really slow or really fast. The workers here chat amongst each other way too often and don't even wait on the customers clearly standing in line. I guess finishing the conversation is much more important. This location is close to me so it's the most convenient for me. I walked in today and the woman working saw other customers come in and didn't even bother to stop talking to accommodate everyone else. I just walked out at this point.", "aspect_word": "service, workers", "sentiment": "neg, neg", "sentiment_score": "0.9272, 0.8355", "emotion": "neutral, neutral, joy, disgust, neutral, neutral" }, { "review_id": "_6OHuNbkDGBRSd0C9-giww", "business_id": "3X7zlEM1clH_PLuqZaGm5g", "user_id": "moCR7JcRYbJvosBQjpgb7Q", "date": "2016-06-22 03:18:25", "stars": 4.0, "text": "Came tonight with Dad. We each had the Chicken Bacon Avocado grilled Smashchicken. They were great sandwiches! The chicken breast was very thin, but it more than covered the entire bun. It was made fresh, and the toppings were generous. The bun, though multi-grain, was soft and tasty.\n\nFor sides, I had the fries, and Dad tried the haystack onions. The fries are thin shoestring type, and they tasted good. The haystack onions were very thin, but perfectly fried. The batter on them was very good and did not fall off like many onion ring products.\n\nThe dining room is an odd shape, almost like the letter L, with a very long hallway with a few tables against the wall and the restrooms way at the back. There was a generous amount of seating on the patio, but beware that there's a large dumpster just beyond a decorative wall, so if it's stinky out there...\n\nThis new location is much closer for us than the other three Smashburger locations in the valley, so we'll likely be fairly regular visitors.", "aspect_word": "Chicken Bacon Avocado grilled, Smashchicken, sandwiches, chicken breast, toppings, bun, fries, haystack onions, haystack, batter, onion, ring, dining room, hallway, tables, restrooms, seating, patio, dumpster", "sentiment": "pos, neu, pos, pos, neg, pos, pos, neu, neu, neg, neg, neu, pos, neg, neu, neg, neg, neu, neu, neu, neu, neg", "sentiment_score": "0.4850, 0.4036, 0.4645, 0.8051, 0.4519, 0.5050, 0.4729, 0.4105, 0.3703, 0.3987, 0.3532, 0.2862, 0.5292, 0.4043, 0.3045, 0.3667, 0.3967, 0.3439, 0.3463, 0.3209, 0.5474, 0.2428", "emotion": "joy, joy, joy, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Fn4FDg5l0QrVtKvRs8RzSw", "business_id": "oOZjV0kBN9p_aR_Yo9uYJA", "user_id": "PqZ33Shvom8P6M7P652R_A", "date": "2015-08-29 15:53:06", "stars": 1.0, "text": "When someone finally shows up from the back room to ring you out, and then tries to charge you again even though you already paid for the pizza online, make sure you check the pizza to see if they actually cut it in slices. If you don't verify that your pizza is cut in slices, then you may bring home a full uncut pizza like I was given. If you order online from this store, make sure you make a special request to have the pizza cut into slices! Sadly enough this is place is better than the Imo's drive thru down the road!!!", "aspect_word": "pizza, slices", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.7156, 0.6054, 0.5130, 0.5569, 0.3636", "emotion": "neutral, neutral, surprise" }, { "review_id": "P4bmJ-YD4sJI1eGCaHtNZQ", "business_id": "p9eonMRsRquzgmwIy0s9qA", "user_id": "GG0mFsEXb-02_dzFPqRV1Q", "date": "2021-04-27 16:33:08", "stars": 4.0, "text": "I looked to see if there was a Starbucks on the way to my friend's house, and this one came up as being on-my-route. I pulled into the parking lot and struggled to find a spot (there's a bunch of other stores in the same strip mall - like a Giant). I thought to myself that the parking situation was probably an indicator of how busy they were inside the store, so I put in a mobile order instead (to avoid the line).\n\nBy the time I walked out of my car and into the restaurant my order was already completed and ready for pick-up. I was beyond impressed with their speed and will definitely be stopping here every time I go visit my friend!", "aspect_word": "Starbucks, parking", "sentiment": "neu, neg", "sentiment_score": "0.4909, 0.5835", "emotion": "surprise, neutral, neutral, surprise" }, { "review_id": "Q9jrbzKe0wsr2BnkDpJMJw", "business_id": "UIxL3xxpmJ6LiOMdqbqFTw", "user_id": "uM_ZeV8_zJT4Xt59F3ZvjQ", "date": "2018-11-02 13:43:44", "stars": 1.0, "text": "I will never eat at this location again. I went there on Halloween night to get food after trick or treating. The night manager is always unprofessional. He was giving out free food to people he knows. Telling the employees to cancel Uber orders because he didn't want to do them. Someone had a baby in a car seat in the kitchen on top of a box and they have roaches all around the drink station and front counter area. This is very discussing they need a hole new night shift including the manager. And they have the nerve to have the inside open 24 hours now. They can't handle that at all I waited 40 mins for my food and it still wasn't right. I was told I couldn't get a refund because I didn't have a receipt when I was never given one in the first place.\n\nI really wish they had the option to give them no stars because they are horrible.", "aspect_word": "food, manager, employees, kitchen, drink, counter area", "sentiment": "neu, neg, neu, neg, neu, neu, neu, neg, neu", "sentiment_score": "0.7769, 0.7697, 0.5775, 0.7423, 0.5532, 0.6512, 0.2947, 0.8534, 0.7532", "emotion": "neutral, disgust, anger, disgust, neutral, neutral, sadness, fear, neutral" }, { "review_id": "NKs-F7IJzUVL-HtCXCJOHw", "business_id": "RO9QKv0mQS9GxcGlqLreXQ", "user_id": "QnAU-AHDjgaGVmCVQ0z8-Q", "date": "2014-08-19 13:02:16", "stars": 1.0, "text": "The price on the shelf is less than the price at the register! always check. BUT the returns area line is long/slow. If they are screwing each of us out of a nickle on each transaction...that is alot of nickles.\n\n(update: they did it again. difference of -20 cents for a bunch of greens. again, it took TEN minutes to get my change from the snarling worker who neither apologize for the theft nor than ked me for bringing it to light.)\n\nhaving but one choice is NEVER Good.\n\nand no, I WILL NOT use the robot cashier.", "aspect_word": "price, register, returns, greens, worker, cashier", "sentiment": "neg, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.5081, 0.4201, 0.4766, 0.4522, 0.4453, 0.6554, 0.2639", "emotion": "neutral, anger, neutral, neutral, neutral, neutral, anger, neutral, neutral" }, { "review_id": "OL05PnO2svJ_y9xge0P7BQ", "business_id": "nqzOH_1CBGe2VrsxTziuvg", "user_id": "Nq3wNYMwzJjs-bwtDYHSUg", "date": "2015-04-11 19:00:11", "stars": 1.0, "text": "This place was the slowest, most convoluted food-ordering experience I've ever had. They selected the eldest, and least-knowledgable of the English language employee to work the cash register, simply making the experience even more cumbersome. It took me standing in line for 25 minutes just to get a Diet Pepsi. I didn't have anywhere to go except to wait for my train back to Chicago, but if you've got anywhere to be on time, steer clear of this awful place.", "aspect_word": "place, food, English, employee, cash register, Diet, Pepsi", "sentiment": "neg, neg, neg, neg, neg, neu, neu, neg", "sentiment_score": "0.5269, 0.7264, 0.4636, 0.3899, 0.3754, 0.6981, 0.2790, 0.6079", "emotion": "neutral, neutral, surprise, fear, neutral" }, { "review_id": "TeZfDloBKHQv2hAc5HJZrg", "business_id": "U1NMk4jlp5cVkscRE_Vu0Q", "user_id": "YE31-HHWno3zS9Xo6bbP6Q", "date": "2019-01-29 04:22:22", "stars": 5.0, "text": "Got my oil change here few weeks ago. It was a day after we had some snow on the ground. I think I was the first one thru, but anyways, the lady talked to me politely and told me different options to get. Then i handed a technician the key, and i sat in the chair for probably 15min tops and they finished everything and vacuumed the fllor and all that in very timely manner. They are the goat.. greatest of all time it is.", "aspect_word": "oil, lady, goat", "sentiment": "neu, neg, pos", "sentiment_score": "0.3780, 0.6062, 0.3789", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0K6HSAi1MEfgMVD-CZObaQ", "business_id": "dB0h6ULGQiFuhE2G3zh-uQ", "user_id": "Js1fs6i7fxAcvL7UZhUCZQ", "date": "2016-02-17 23:51:49", "stars": 1.0, "text": "While I was waiting for my food a customer brought back what was suppose to be a double quarter pounder but only had one meat patty. They passed it back to the assembly line where it was opened and another patty added. The entire line and the prep guys gloves were then potentially contaminated by that customers contact with the packaging and product. The right thing to do was to waste it immediately and redo the entire order. I think I'll go to Chipolte's next time at least they are getting rigorous training in food safety.", "aspect_word": "food, meat, prep guys, packaging, safety", "sentiment": "neu, neu, neg, neg, neu, pos", "sentiment_score": "0.8786, 0.4095, 0.4497, 0.4100, 0.3614, 0.2632", "emotion": "neutral, disgust, anger, neutral, neutral" }, { "review_id": "h4e_ylOSGdAYfCtWixzVEw", "business_id": "HeItGaMxWK_9PHlVvuBjIg", "user_id": "yt2pePSCnCwKEldYR0dLsA", "date": "2014-11-25 21:46:53", "stars": 1.0, "text": "The females that are managers that work at the desk do not try to help you at all, they act like they are too good to service you. I hated my experience with them there was nothing good about them at all the whole experience was filled with the two females acting like total bitches. I guess that's how they attract and keep customers!", "aspect_word": "females, desk, service", "sentiment": "neg, neu, pos, neg", "sentiment_score": "0.5697, 0.5027, 0.3620, 0.4827", "emotion": "neutral, disgust, neutral" }, { "review_id": "h-fhV--dmZZbZkHzZdaSIw", "business_id": "_3VCzu9a79nrU0YA-WvUCg", "user_id": "__QLyY_W06q10ZfBQg7Dcg", "date": "2014-11-18 05:55:35", "stars": 3.0, "text": "This is your typical McDonald's, so there really isn't too much that can be said. This one is open 24 hours and is good for a late night snack.\n\nI was coming home from an event held in St. Pete and needed a quick soda. The wait for the drive-thru took longer than usual. But, this is to be expected late on a weekend night. \n\nNot a huge fan of this drive-thru. The setup is strange. It is a weird windy drive-thru that you practically have to be Mario Andretti to maneuver your car through the path. \n\nThey screwed up my order, but somehow I knew that would happen. It was very late and I didn't want deal with the hassle of letting the restaurant know. So, I just decided to deal it with. Lesson learned, check my order before leaving the drive-thru, especially at this location.", "aspect_word": "snack, soda, wait, setup", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.5588, 0.6069, 0.7551, 0.7166", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, surprise, anger, neutral, neutral, neutral" }, { "review_id": "OuYYGUCGlEkt5sXFQSHB6g", "business_id": "5JPUBSz8qpY1emBSRVNFqA", "user_id": "rTKK_-3W3gIQEohj0QSFWA", "date": "2013-01-06 16:23:40", "stars": 1.0, "text": "Typical Applebee's fare, so the food is the same as every other Applebees, however what made me want to write a review was the customer service. I came to Applebees about 9PM on a Thursday after a wake, with a group of 10-12 and since the tables near the bar were empty we asked if we could sit together. We were told by the manager that it wasn't their policy to move tables and they could sit us all separately across the restaurant, however since we arrived as a group they would be forcing the mandatory gratuity of 20% on each table, even if it had less than 6 people. How can you charge a table of 4 a mandatory gratiuty just because they arrived with a large group. Because of this they lost out on probably lost out on what could have been a pretty good sized bar tab.", "aspect_word": "food, customer, service, tables, bar, manager, gratuity", "sentiment": "pos, neg, neg, neu, neu, neg, neu, neg, neg, pos", "sentiment_score": "0.4655, 0.5777, 0.3294, 0.4410, 0.7838, 0.7975, 0.4486, 0.3900, 0.4384, 0.4632", "emotion": "neutral, surprise, neutral, neutral, neutral" }, { "review_id": "by-pyMNvI4ku-0iLPSWrHQ", "business_id": "G5EiTYvAPMlFyFRBzP7TxQ", "user_id": "-exvXUUTiQeHhtvpzhKq7A", "date": "2018-10-27 23:39:09", "stars": 4.0, "text": "I like shopping at Target. Their prices are usually higher than their competition, but I can usually get in and out pretty fast. \n\nI passed by this Target a few days ago. I noticed that Yelp didn't have a listing for them. So, I added it along with phone number, address, photo, and hours. I even adjusted the GPS pin right over their store so other people can easily find it using directions.\n\nTheirs plenty of parking outside. Their parking lot is shared with other brand name retailers. You can actually shop here and walk to several other stores. \n\nAnyway, you can expect to find someone here that is willing to help you unlike their competition. I can always find someone at this Target to help me. Guest Services is located at the front of the store to the left as you walk in.\n\nOn Scene today: I walked in and got immediate customer service from my visit at this store. I got my receipt and left. I noticed the store was clean and had no outs as they were in stock on just about everything on the shelf.", "aspect_word": "prices, stock, shelf", "sentiment": "neg, neu, neu", "sentiment_score": "0.6791, 0.2683, 0.3533", "emotion": "joy, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "NyTq_iyOcFwRYlUmXEyUkQ", "business_id": "ifD4NN-NHjMMpc8bMMCPBA", "user_id": "MN6vTCeRKWU44M7xwhQc7w", "date": "2016-12-08 01:33:22", "stars": 4.0, "text": "I was in the area looking for a new medicine cabinet. After searching Bed, Bath, & Beyond (fyi--they don't carry medicine cabinets with mirrored fronts), I came next door to The Home Depot.\n\nOf course, they had a multitude of mirrored medicine cabinets of several sizes with frames of varying stains. They had ones with shelves, without shelves, tri-open, bi-open, they even had one that brushed your teeth for you.\n\nKidding. \n\nBut, you get the gist--selection!\n\nThe store was well laid out and organized. We also checked out their holiday decoration section while we were in (splendid) as well as their indoor electric fireplaces (because, it's currently 23 degrees outside and it seemed like the thing to do), of which they have many. \n\nSince we had such luck with the medicine cabinet, we decided to see if they had a coordinating free standing shelving unit for over the loo--no such luck (but, fyi--Bed, Bath, & Beyond DID have this item).\n\nThe aisles are wide and the whole store felt spacious. The workers were the usual level of Home Depot helpful. I'd definitely be back were I in the area and in need.\n\nGet to it!", "aspect_word": "medicine cabinet, cabinets, fireplaces, workers", "sentiment": "neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3885, 0.3519, 0.4024, 0.4098, 0.3884, 0.5876", "emotion": "surprise, neutral, neutral, sadness, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "He2MmBCu5ISYj2vfwIrmhw", "business_id": "W56TH0psLm6cb6ixBoTIOg", "user_id": "n4A7slFPXW9Ym4AeKni8qw", "date": "2019-12-05 18:09:33", "stars": 2.0, "text": "I'm in here every so often and today I went in to return a laptop to corporate. It smelled like a giant cigarette in there and the bigger guy with a full brown beard and hat looks unprofessional and is very short in conversation and rude. I don't typically do reviews and always end with a positive but I'll drive out of my way to avoid this location. On a positive my laptop will make it out today!", "aspect_word": "guy, location", "sentiment": "neg, neg", "sentiment_score": "0.7815, 0.4715", "emotion": "neutral, disgust, neutral, joy" }, { "review_id": "S-Jhr-oqEbjyboSYzBmLug", "business_id": "E08lFwIbVWIcvBTYMJmhaA", "user_id": "dgMdwN9xWgN28tYYc3Lm7A", "date": "2015-11-18 17:53:15", "stars": 1.0, "text": "This is by far the WORST post office that I have dealt with. I dropped off my daughters first birthday invitations (handed them to the gentleman just to be safe) on October 27th. When I hadn't heard from anyone out of the 130 people that we had invited by November 7th I began to get concerned. That's because no one had received them! I had to call every single person and apologize and tell them the date of the party. Completely inexcusable!!!!! You better believe that I let each and every single person know which post office I went to and to never step foot in there. Further more, I received a text from a guest on November 17th telling me that they had JUST gotten the invite that day!!!!!!!! 3 days after the party!!!!!!! Ridiculous!", "aspect_word": "party", "sentiment": "neu", "sentiment_score": "0.4855", "emotion": "neutral, fear, disgust, surprise" }, { "review_id": "sDKb1re-Y17d6TWH4_uu4g", "business_id": "GZqAeIBFa3x-jNPpJ4Y7aw", "user_id": "CoYA5ksXBKFuFH77AjlPyw", "date": "2020-08-31 22:30:10", "stars": 1.0, "text": "Just wasted 15 minutes of my life waiting in the drive thru. When we got to the window (only one car was in front of us) We were told 'oh, you were behind a COVID test, but it's okay' Well it is NOT okay. There are two lanes for this drive thru one that is marked for COVID, and the one that we were in. Due to the clearly marked COVID lane, you cannot exit the regular lane once you are in it. So we got to sit, and sit, and sit while someone stuck a swab up their nose or in their throat. GET A BETTER SYSTEM", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "sadness, fear, neutral, neutral, disgust, neutral" }, { "review_id": "leB3LiEvTjNU3QwjzC7vew", "business_id": "u1pzUswGng8CqYMvQzrO9Q", "user_id": "aDr5Olr78kcE8OjEAFlgEQ", "date": "2010-05-29 14:05:28", "stars": 1.0, "text": "I hate to use the term \"Hot Ghetto Mess\" but this wal mart IS. This is by far the WORSE wal mart. LONG LINES everywhere. No organization to this store at all. No one knows where anything is. Not worthy of any stars, wish I could give negative stars! Thumbs down !!!!!!!!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust, surprise, surprise, neutral, sadness" }, { "review_id": "WyXVwzjx2DRVdy8wwmWExQ", "business_id": "XGy_KnoOX9Wkyjx8uEosIQ", "user_id": "n9GaZ_kxv03a86UrRtm1LA", "date": "2011-08-19 20:39:20", "stars": 2.0, "text": "Recently, I got a hankering for a good, spicy chicken sandwich. No Chick-fil-A in our town and Wendy's was out of the way. McDonalds was close by but I don't know if they have a spicy version. I remember purchasing Jack's spicy chicken sandwich a few years ago so off I went to Jack in the Box. Service was average; monotone delivery but fairly quick and friendly.\nGot home, unwrapped sandwich to discover... a pressed patty. How do I know? It was thin and had 4 even ridges in the middle, not unlike the shape of a McRib. It was bland - definitely not a real breast filet. So...I paid almost $4 (with tax) for a fake sandwich? What has happened to you JITB? I'll visit somewhere else next time I get an urge for a spicy chicken sandwich although it will be awhile. Your version soured me on it.\n\nFries weren't bad...", "aspect_word": "chicken sandwich, sandwich, Service, delivery, patty, breast, Fries", "sentiment": "pos, neu, neg, pos, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.5832, 0.4606, 0.4593, 0.2559, 0.5244, 0.5003, 0.3792, 0.3884, 0.3855, 0.4191", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, disgust, neutral, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "CfM6C4o5W9RobdF6uv3_Lw", "business_id": "lra3ButUZm7ZymM1YSnkWA", "user_id": "WSyDxIUlm9teCvE57eThZQ", "date": "2019-03-20 13:41:13", "stars": 4.0, "text": "Came in after the flower show at the PA Convention Center. The man working the register was fairly friendly, and he took our order quickly. I ordered a Decaf Iced Coffee with Irish Creme Syrup and Cream. I also ordered a Hot Coffee with Coconut Caramel Swirl and Milk. I had a free donut coupon, which the man at the register honored. \n\nOur beverages came out in less than 5 minutes, and all both tasted good. I have to say that Dunkin's iced coffee quality is great. My coffee had just the right amount of cream, not too dark, not too milky. The ambiance of the cafe is ok, but it's just a Dunkin', not a fancy coffee shop. This is definitely one of the better Dunkin' locations I've visited in Philly.", "aspect_word": "man, Decaf, Coffee, Irish Creme Syrup, Cream, with, Caramel Swirl, Milk, donut, beverages, iced coffee quality, coffee, cream, ambiance", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.5934, 0.4764, 0.3339, 0.3945, 0.2958, 0.3838, 0.4862, 0.3321, 0.3090, 0.3986, 0.5525, 0.3616, 0.5048, 0.2328, 0.5215", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "fuSzVKyM0eOsLs5Zu4woHQ", "business_id": "KBNMK2rD7qrLUm0Mrwa_Hg", "user_id": "Q6tU4vasOjSz2g4EGS9Utg", "date": "2020-01-06 20:54:55", "stars": 5.0, "text": "This is really a top notcb Starbucks! It's larger than most, with lots of little areas for you to hang out with friends, or just sit alone and get some work done. \n\nThe baristas are knowledgeable, quick, and don't seem to get flustered if there's a bit of a line. There often IS, but they get through it quickly and you never have to wait long on your coffee. \n\nThey truly care about the community as well. I work for a children's theater, and they've welcome us with open arms to bring our kids in to read scripts. \n\nThere's a super cozy fireplace, and great outdoor space for the summer months. \n\nThis Starbucks does a great job of serving you like a neighborhood coffee shop and doesn't feel like a big chain conglomerate store like some of the rest.", "aspect_word": "baristas, line, coffee, fireplace, outdoor, space, serving", "sentiment": "pos, neg, neu, pos, pos, pos, pos", "sentiment_score": "0.6065, 0.3939, 0.6213, 0.7267, 0.4270, 0.3517, 0.3698", "emotion": "surprise, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "EQgVDJHsBqLA73AaS9egMg", "business_id": "WJttCFNov5-QJr4govnySQ", "user_id": "lhTEPvPMIIc-OVML8d723A", "date": "2009-06-03 19:00:33", "stars": 3.0, "text": "I had a gift card to this place and used it while on vacation. First off, I wasn't exactly sure where the restaurant was, so I called and asked if they were in the mall. the response...\"No we're next to the mall\". Ok after finding the place I guess it technically was not in the mall. But in my eyes, if you park in the mall parking lot and go to a restaurant that shares walls with the mall, I say you're at the mall.\n\nAnyway, they couldn't have been nicer to us when we finally got there. Because it was our first time there, the manager came over and welcomed us. We started with the calamari appetizer and it was really tasty. I had the shrimp and sirloin main course, which was an ok mix of steak and seafood. It was cooked in a type of butter sauce though that was too rich for my tastes. Later in the evening, I got caught up on my reading.\n\nNot sure if I'll return, just because there are lots of other places I like to go when I'm in Florida. Maybe another gift card would bring me back.", "aspect_word": "manager, calamari, calamari appetizer, shrimp, sirloin main course, steak, seafood, sauce", "sentiment": "pos, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.4407, 0.4492, 0.3833, 0.4223, 0.3748, 0.2747, 0.3485, 0.3866", "emotion": "joy, surprise, neutral, neutral, neutral, surprise, surprise, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "GBf4DbaQdvcJLodY8uaARg", "business_id": "6om0BH0Cpotw8H0pQm5Uyw", "user_id": "V7IibAQlymZ0giAtzA4Qug", "date": "2019-05-24 22:11:26", "stars": 1.0, "text": "If I could give a negative star I would. I have never experienced anything like this at any Dunkin' Donuts or any other franchise for that matter. I purchased a $3 grape cosmic coolata for my daughter. I gave it to her and she said it didn't taste nor look like the one she always gets from the other Dunkin, nor did it taste like it. I told her I'd exchange it for her, staring away from any more cosmic. I ordered her frozen chocolate to be safe(it was the same price). The attendant let the assistant manager(assuming he was) know and he refused the exchange saying that's how it is. I explained she gets it all the time at the other location, it's not like that, and she doesn't like it. He told me to go to the other location then. She literally took a sip of the drink and said it was awful. He refused to exchange or refund me my money. He said I could take it up with the manager tomorrow. I called an officer and waited. When they came they told me the manager's name was Henny(not sure of the spelling) and he'd be in tomorrow. He said I could also file a complaint with corporate, which is what I plan on doing. This was the worst, unprofessional establishment I've ever encountered. This assistant manager clearly has no management, let alone customer service skills at all. Once I learn his name I will weir this review and post it. I will also led you know the outcome with corporate.", "aspect_word": "chocolate, price, attendant, assistant, manager, drink, officer, spelling, establishment, management, customer, service", "sentiment": "neu, neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.2526, 0.4784, 0.8491, 0.7859, 0.5960, 0.7445, 0.6672, 0.3691, 0.7672, 0.3566, 0.6458, 0.8339, 0.6413, 0.7315, 0.4697, 0.3823", "emotion": "anger, neutral, joy, neutral, neutral, neutral, anger, disgust, neutral, disgust, anger, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "j0Va6JvVTvWfloP6CYYxuA", "business_id": "xuaUXo6ANX9LiKdUrmF-Lg", "user_id": "dECvIzb1FUF0GESjYU6hQQ", "date": "2014-10-14 03:49:03", "stars": 4.0, "text": "I went to their pharmacy several times. The store reminds me of older stores from the last century. but it is clean and the staff has been helpful and friendly. The pharmacy staff has filled my prescriptions quickly and without issue. I received a flu shot, and it was done for free and with no hassle at all. The lines in the pharmacy have always gone fast and the cashiers had a nice sense of humor. I also like that I get a text message on my phone when the prescription is ready. That is very convenient.", "aspect_word": "staff, cashiers, humor", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8227, 0.3230, 0.2756, 0.4510", "emotion": "neutral, neutral, joy, neutral, joy, joy, joy, neutral, neutral" }, { "review_id": "GFlA__znqpuJHbK8M8jsAA", "business_id": "uc1u8XwLEeP9xLW7jGGGAA", "user_id": "86pQYWQQUqUzlN0O-FmUHw", "date": "2021-06-06 17:43:53", "stars": 3.0, "text": "We got the 2 for $10 meal. I got the original chicken sandwhich with heavy mayo & my hubby got the whopper no onions no tomatoe. My sandwhich had next to no mayo on it & the bun was hard at the ends. I had to ask for mayo packets & my hubby said his sandwhich was ok but didn't have enough condiments either. But, I guess what can u expect from a fast food joint?? Just don't have to high of expectations if u eat here. Oh, and the cashier was nice but only half listening to us. Oh well", "aspect_word": "meal, bun, condiments, food, cashier", "sentiment": "neu, neg, neg, neg, neu, pos", "sentiment_score": "0.7891, 0.4329, 0.3621, 0.2630, 0.4168, 0.6429", "emotion": "neutral, neutral, sadness, neutral, surprise, neutral" }, { "review_id": "NuJf8CWSo3svFTfjSyvqOQ", "business_id": "vEfyDHrxWN0pfuCRNlocJw", "user_id": "vOVfqbxaD812H5WJYY7XIQ", "date": "2017-10-28 16:08:43", "stars": 4.0, "text": "Yes, the service is slow here. It's a VERY high-volume pizza place. I will say first-hand, however, that these guys work their butts off and do the best they can with the staff they have. I was here on a Friday night and my order was delayed by almost an hour. I stood there waiting and inspected their business. \n\nBottom line: they need more people working at this location. The folks behind the counter were nice, efficient, and scrambling to get the pizzas out the door as fast as possible.\n\nI can't think of a time in Nashville where I was more inspired by the hard work I witnessed in a restaurant. They need more resources from corporate to make everyone's lives easier here. Keep up the good (and hard) work!", "aspect_word": "service, pizza, staff, waiting, folks, counter, pizzas", "sentiment": "neg, neg, pos, neg, pos, neu, pos", "sentiment_score": "0.8910, 0.3619, 0.6518, 0.3356, 0.4576, 0.4881, 0.3652", "emotion": "sadness, neutral, sadness, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "5K3ycYsVKj3nOUa4-gsDAA", "business_id": "BDRjqFfnYu-i9xvFPCxfdg", "user_id": "2mgZG3Jco5YrJhC34oVyTA", "date": "2015-11-13 19:10:37", "stars": 1.0, "text": "Occasionally you can get decent service here but not as a rule.\n\nAs a rule you can expect uppity staff who seem bothered your there and could careless about your business. I guess they figure they have the market cornered but I would rather go across the street to the Starbucks in the Target. \n\nThey really need to take some customer service classes otherwise they need to take sometime off without pay!\n\nThe one other thing you can count on is 2 out of three visits to screw up your order. It is mind boggling how some of the servers keep their jobs, I guess it must be really hard to find people to work these days.", "aspect_word": "service, staff, servers", "sentiment": "pos, neg, neg", "sentiment_score": "0.8294, 0.8486, 0.8551", "emotion": "neutral, anger, neutral, surprise, neutral" }, { "review_id": "5FlXVjMVsIgn0KETl5V3pQ", "business_id": "pgEEHd7S83QsF6IFdWJkwA", "user_id": "UOe3We_nTskah-VL3IKFeA", "date": "2019-02-15 23:01:45", "stars": 1.0, "text": "I can't even begin to explain my terrible experience. There was a tall gentleman of Caucasian decent who I believe was the \"manager\". I don't know what was going on but the lobby was a fucking mess. I mean come on... he had no employees cleaning the lobby and was on his phone! So unprofessional. There were fries on the working floor and music with profanity in the background. \"Bitch\" this, \"n*****\" that, one song even talked about murder on someone's mind. I don't know what exactly this place was like this as I heard that it was new. I'll never come her ever again and please believe me on that. A complete waste of money and gas.", "aspect_word": "gentleman, manager, lobby, employees, fries, music", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4241, 0.7418, 0.6259, 0.6800, 0.3820, 0.5124, 0.4227", "emotion": "fear, neutral, disgust, anger, neutral, neutral, disgust, disgust, disgust, surprise, disgust, neutral" }, { "review_id": "BBqCm67HgwFVxY8PRpvpHQ", "business_id": "Qh-vuXF2kEVvj1ReRP_ztA", "user_id": "kEbMsY0LNbu4VaoEAMc9tg", "date": "2016-07-25 07:56:07", "stars": 5.0, "text": "Durch Yelp entdeckt, ein Volltreffer!\nIch mag sehr gerne Steaks mit Baked Potatoes und war somit hier genau richtig. \nBereits der Eingangsbereich war sehr urig. Im Wartebereich steht ein riesiges Fass mit Erdnüssen, an dem man sich bedienen kann. Die Schalen wirft man einfach auf die Erde (ist ja der wilde Westen hier).\nDort kann man sich auch ein Bild von der einsehbaren Küche machen. Auch die verschiedenen Arten von Steaks liegen hier abgepackt in einer Vitrine, so dass man spätestens jetzt Hunger bekommt.\nIn unserem Fall war die Wartezeit recht kurz: am Samstag nur wenige Minuten und sonntags , als wir erneut dort waren, gab es gar keine Wartezeit. \nBeim ersten Besuch war es allerdings sehr voll. Trotzdem kam der Manager im Laufe des Besuchs zu unserem Tisch, redete ein paar nette Worte und gab uns einen Gutschein für den nächsten Besuch (die Vorspeise Blooming onion war dann kostenlos, weil wir zum ersten Mal dort waren-echt nett!).\nDas Steak war super zart, ausgezeichnet und exakt so, wie man es sich \"Medium\" vorstellt. \nZu den Preisen: Ich hatte Sirloin Steak 8 oz für $11,99, mit 2 Beilagen, die man sich aussuchen kann. Dazu Cesar`s salad und baked potato, fully loaded. Beides war perfekt! \nDas Personal trägt T-Shirts, auf deren Rückseite steht : I love my job !\nUnd das merkt man auch. Alle sind superfreundlich, obwohl es voll ist ohne Ende. Bei Geburtstagen von Gästen tritt das Personal an, der Gast muss auf einen Bock (Pferd) und es wird ein Ständchen gesungen. \nEs ist natürlich laut im Restaurant, aber so soll es auch sein. Ich fand`s Klasse!", "aspect_word": "Potatoes, richtig., kann., machen., bekommt., Wartezeit., Manager, onion, vorstellt., salad, baked potato, loaded., Shirts, Ende.", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4099, 0.1642, 0.1644, 0.1644, 0.1644, 0.1644, 0.2834, 0.2105, 0.1643, 0.3789, 0.3494, 0.1643, 0.2095, 0.1644", "emotion": "neutral, fear, neutral, neutral, neutral, joy, neutral" }, { "review_id": "dglDBW3RQYY3FqOQBmW0iA", "business_id": "8ryZMrjvJ02hPgweQ53-3w", "user_id": "Aipy9zov3YKo4sSsh1XBQQ", "date": "2016-05-11 12:01:17", "stars": 2.0, "text": "Despite the negative comments by some friends I decided to give it a try. First impressions were good. It was clean and inviting. Standing in line is something I expected, took nearly 10 minute for my turn to place an order. The menu has more selections than most fast food chains and they have a few interesting options that I would try, if I ever decide to go back. \n\nI waited another 14 minutes after placing my order for a to-go order, just one burger and one order of fries. By the time I got my food I was there for almost 25 minutes. There's no excuse for *fast* food to be that slow. The burger bun was very nice and a wonderful deviation from a typical burger bun. Wasn't great but was a welcome change. The fries were undercooked but tasty. The burger itself was horrible. It was cooked to death, revived and cooked to death again. Was dry and tasteless. If not for the topping it would have had no flavor at all.\n\nI won't be back soon.", "aspect_word": "menu, burger, fries, food, fast, burger bun, topping, flavor", "sentiment": "neu, neu, neu, neu, neu, neg, pos, neu, neg, neg, neu, neg", "sentiment_score": "0.4796, 0.6693, 0.6106, 0.6275, 0.3069, 0.3217, 0.6657, 0.3538, 0.6997, 0.6809, 0.3993, 0.5889", "emotion": "joy, joy, joy, neutral, neutral, neutral, neutral, joy, joy, joy, disgust, disgust, neutral, neutral, sadness, neutral" }, { "review_id": "rcDxuV0lXFqiazynLPKKtw", "business_id": "2dk2ZCLTB6Pn6-35cTeMlg", "user_id": "0k_hKefiaspOVRzo32nxqg", "date": "2019-06-17 22:45:58", "stars": 5.0, "text": "Staff is very friendly! Waxing specialist did not get every hair which is quite frustrating...but totally understandable! Wish I had noticed it before leaving. I would say this was a very pleasant experience and almost painless. I love European Wax Center and their products! Happy to see them in Brandon!", "aspect_word": "Staff, specialist, products", "sentiment": "pos, neg, pos", "sentiment_score": "0.8829, 0.3858, 0.6407", "emotion": "neutral, neutral, neutral, surprise, joy, joy" }, { "review_id": "bbtdbN-zGtwtexJTmv7a4w", "business_id": "69T8HSWkvt43RmuKQnO8DQ", "user_id": "Yi0eUCpnNHSZnc0mJgfTbw", "date": "2019-08-15 01:24:56", "stars": 1.0, "text": "I normally use Publix pharmacy but was in a bind and needed a 24 hour pharmacy so CVS was my only option. The script for my daughter's swimmers ear drops was called in around 8pm on Sunday night. Someone called to let me know that they were out but it had been ordered and would be in within a couple days. I called and called and called waiting on hold forever and ever two days in a row never being able to actually speak to anyone or calling back and getting a busy tone so I finally just drove over to the pharmacy. I was then told they were still out and they would place the order tonight and be in by Friday. I was obviously not happy to hear this and questioned why I was told they had already been ordered when they never were and now would have to wait days again. They couldn't give me an answer other than the option to call around to other CVS pharmacies and see if they could transfer it elsewhere to be filled. Unacceptable!! Needless to say I called the doctor back and had it called in again to PUBLIX and it was ready in an hour. NEVER AGAIN!", "aspect_word": "waiting", "sentiment": "neg", "sentiment_score": "0.3603", "emotion": "neutral, neutral, neutral, sadness, neutral, disgust, anger" }, { "review_id": "Li7WVJmLImFCfuAAMj5fsA", "business_id": "pOEyb90pBWvB267HCgGNAg", "user_id": "ivW0Vad81qJ8SIgqJ8p1Mw", "date": "2014-10-21 08:07:58", "stars": 4.0, "text": "One of my favorite Walmarts. It is much larger than the one nearest to my home. I know many people say Walmart is Walmart..well YES it is..and one of the BEST things about Walmart is NO MATTER where you may be in the United States, all Walmart stores are laid out the same way (some via reverse) but mainly ALL THE SAME..so you know EXACTLY where to go when you are shopping or in a hurry..\nI LOVE THIS...\nYou don't have to wonder around and say WHERE???? or ask for help..\nI know this was done on purpose...which was very smart..\nWe went here for some Halloween decorations for Noel's decorating tomorrow and she is also perfecting her \"Rosie the Riveter\" costume for Halloween..\nWhile there, I bought stuff for dinner tomorrow night and I also picked up some not so much needed..but WANTED...\n\nI love this particular Walmart...", "aspect_word": "dinner", "sentiment": "neu", "sentiment_score": "0.8473", "emotion": "joy, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "4gjh5wxXGwv1y6sELAkm3w", "business_id": "RTtD-fyqpBgymSuluOiltA", "user_id": "ZsJBSt9GL_JTqL6IWO5zaQ", "date": "2019-09-04 15:35:41", "stars": 5.0, "text": "We are hurricane Dorian evacuees from Tybee Island, Georgia, that had run over a big truck retread on the Interstate. We had no choice but to travel on because it was late & nothing was open when it happened. Upon arriving at our destination, our daughter's house here, we brought the car to this Firestone dealership, and were treated so kindly. They promptly put the car up on a lift, checked for damage, straightened & clipped our front bumper back into place, and with a smile and handshake, sent us on our way at no charge. What a wonderful example of compassion & kindness! Thank y'all so much!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "sadness, joy, joy, joy" }, { "review_id": "qcT1LazBh17DLsm6q_y-gA", "business_id": "5u61-6q6o0YvST1AxCiDxQ", "user_id": "hNVtdKHZ_qFnw_kjhBaQxg", "date": "2018-05-11 02:27:06", "stars": 1.0, "text": "Ordered a medium pizza with light sauce and light cheese. Also requested to have extra, extra mushroom on one half and it looked like a normal amount. There was also barely any cheese and sauce. It was basically bread with some toppings. The garlic twists we got were decent. Steer clear of this location.", "aspect_word": "pizza, sauce, cheese, mushroom, toppings, garlic twists", "sentiment": "pos, pos, pos, neu, neg, neu, neu, pos", "sentiment_score": "0.3504, 0.4634, 0.4709, 0.3974, 0.3302, 0.5063, 0.5739, 0.5113", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1Fa_JAzETBs0LDMImTJV8w", "business_id": "WGU1LKJp9rLxn5wLWSUqcw", "user_id": "Ui3xDdl6gAYcRqNlID6yAw", "date": "2016-01-23 10:27:12", "stars": 4.0, "text": "I continue to be satisfied by the staff here. Unlike the other DD down the street at the Delsea/Cooper intersection, I've yet to have an order screwed up and the staff is always polite. When I had a question about something, the girl working actually seemed happy about explaining it. I'll continue to go here as long as they keep up the good work!", "aspect_word": "staff", "sentiment": "pos, pos", "sentiment_score": "0.7887, 0.7259", "emotion": "joy, neutral, joy, joy" }, { "review_id": "cbW9Vn_VeDnxq8Nz7zFe8w", "business_id": "kXf1ub58e2IRQ3U7eEQjng", "user_id": "dNV9yDyPg8AXDcZ4HEV_iA", "date": "2018-12-16 22:57:41", "stars": 1.0, "text": "Used drive thru. Ordered a McRib value meal. \nI parked in the parking lot to eat and discovered a fish sandwich. Went to delivery window again only to be told \"We don't have any McRibs.\" Why wasn't that communicated when I ordered?? \nI then asked for a Quarter pounder at the delivery window. \nWas asked to go to the drive up wait space. I should have declined. Waited there 10 minutes! I went into the store and told the cashier what happened. It was another 10 minutes! I asked the manager what the hold up was. She was rude. Will be contacting the district manager. UNACCEPTABLE.", "aspect_word": "meal, fish sandwich, delivery, wait, space, cashier, manager", "sentiment": "neu, neu, neu, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.3402, 0.5017, 0.4740, 0.4872, 0.4208, 0.3109, 0.5708, 0.2558, 0.8713, 0.5816", "emotion": "neutral, neutral, surprise, sadness, surprise, surprise, anger, sadness, neutral, neutral" }, { "review_id": "78M_8bX3jc65vGo3NRWCRw", "business_id": "oRAmYJs9QMy8z4jeC__8tw", "user_id": "15eFvVTuy71o5Kz3K7UpPw", "date": "2020-12-15 16:54:38", "stars": 1.0, "text": "The owner of this UPS store is very unprofessional and VERY rude. \n\nI highly suggest anyone that has an online business to not ship through them. \n\nAll of the other employees are amazing and so nice and helpful. \n\nMy husband and I were told we were able to drop off USPS packages there months ago (May 2020) and my husband and I continued to do so until the owner pulled us aside and asked us to start to drop off at the post office during the busy holiday season. Of course we agreed and didn't have a problem with that. She then took those packages the last day we were there since we were already in the store and we didn't think anything was wrong. \n\nWeeks have gone by and those packages they took that day do not have tracking. The delivery driver that picked them up that day did not scan them as he should of and now I have inventory from my business with no tracking during Christmas time. \n\nI went in to ask about these packages since the post office directed me to them and they would not pick up the phone as I had tried to call ahead instead of going in. \n\nThe owner was rude and couldn't handle answering questions in a professional manner. \n\nThe only time my packages have gone without tracking is when she seemed to get involved. \n\nSmall business owners save yourself the hassle and stress and don't go here.", "aspect_word": "owner, employees, owners", "sentiment": "neg, pos, neg, neg, neg", "sentiment_score": "0.8595, 0.7107, 0.8060, 0.8888, 0.4711", "emotion": "anger, neutral, joy, neutral, neutral, surprise, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "dSojL6HO3KCMnsq-gEkQiw", "business_id": "zQB2BH0NRx8r8kvDQXZ8mQ", "user_id": "whxApF1KFWm6CclDhU9FRQ", "date": "2015-12-10 17:10:28", "stars": 2.0, "text": "Complete waste of money for a lettuce sandwich! Tried it once, hardly any meat on the sandwich and no flavor. Thought I would give them a second chance and even ordered the club size sandwich.... couldn't even see the meat through the lettuce and extremely bland. Jersey Mike's blows this away!!! They need to learn how to make a sandwich! I don't know if all locations are like this, but this one is!", "aspect_word": "lettuce sandwich, meat, sandwich, flavor", "sentiment": "neu, neg, neu, neg, neg, neu", "sentiment_score": "0.4587, 0.6202, 0.7226, 0.6617, 0.5275, 0.7666", "emotion": "disgust, joy, neutral, neutral, neutral, disgust, surprise" }, { "review_id": "kAs9tn57RkeHdI4tHlxKvA", "business_id": "M-CLnuyl8HvYv68y9Emu-w", "user_id": "Ok-j7vSeDXAwveKd2-yIjA", "date": "2014-03-25 12:32:25", "stars": 1.0, "text": "The last time I ordered from PJ, it was because of the NFL Cardinals \"special deal\". I qualified for two 8-item pizzas for the price of a one item. They charged me for 8-items. I showed them the Program from the actual game, clearly stating the \"deal\". They kept the money and we took the two pizzas in our RV for dinner on our way out of town. Oh my gosh! What a pitiful mess! Barely enough items to constitute a one item! We wanted double black olives.. They put two little pieces of black olives! Was it stupidity or irreverent business practice? Both if you ask me. We pulled into a burger drive-through just before we approached Marana and threw away our extremely expensive eight item pizzas. The fun we planned was a disaster. I called the manager a week later. He laughed at me and said he's give me a one item pizza as good will.. Kept our money and was obnoxiously acting as if he was King of Screwing Customers! (He is!). That was about 4 1/2 years ago. Never have eaten or gone to any PJ's since. Not just that location, but any of them! Horrible Cheats with Disgusting Food! I bet they could take the joy out of a baby's giggle kind of nasty bad.", "aspect_word": "pizzas, price, dinner, olives, burger, manager, pizza, Cheats, Food", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.3129, 0.3935, 0.3451, 0.8722, 0.3473, 0.3240, 0.6141, 0.2454, 0.7407, 0.3666, 0.7331, 0.4252, 0.7347", "emotion": "neutral, neutral, neutral, sadness, neutral, anger, surprise, joy, surprise, joy, neutral, anger, neutral, neutral, disgust, neutral" }, { "review_id": "TKbo29K7hRz5SsIfKe8o9Q", "business_id": "bxjOSldtLatq7jX4j0lKuQ", "user_id": "S6UzknYCErhDY2twhaX2BQ", "date": "2018-08-24 22:56:29", "stars": 4.0, "text": "Pretty clean and nice Taco Bell in O'Fallon. The service was very fast and I could tell the food was very fresh. \n\nThe menu is really cool if you ever get a chance to look at it. Taco Bell always seems to have an awesome speciality taco ready to go. I got the Protein Menu burrito which is like 500 calories and 20 grams a protein so eat in moderation. \n\nTaco Bell is a nice alternative to fried fast food, so it has a plus in my book for that. But watch what you order if your a workout freak like me. I normally go weekly on my cheat day. Yes I ordered 4 burritos and Nacho Supreme.", "aspect_word": "Taco, service, food, menu, taco, Menu burrito, burritos, Nacho", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.6442, 0.8778, 0.8957, 0.8181, 0.4314, 0.3813, 0.2068, 0.4546, 0.3988", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "4espCFPuVX769HgxeB59Pg", "business_id": "LSPKiz_dPViY2gnr0lzFYg", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2017-05-22 17:36:17", "stars": 4.0, "text": "If you're in the South Jersey area and looking to load up on seasonal flowers, Lowe's in Delran has you covered. I stopped by and was super impressed by the amazing array of hanging baskets and planters of all shapes and sizes. I do find them to be a little on the pricey side, but the selection was truly incredible. Hopefully I don't kill off my new buds (lolz) in record time.", "aspect_word": "array, hanging baskets, selection", "sentiment": "pos, pos, pos", "sentiment_score": "0.5661, 0.4334, 0.6049", "emotion": "neutral, surprise, surprise, neutral, neutral" }, { "review_id": "wQsNMAj4eZ98dOXkzOzVLg", "business_id": "jwRlmoAC0ItrVN5E7hOqzg", "user_id": "qT1-N9hjbyjMW4Mvq4uU4w", "date": "2020-09-10 20:37:59", "stars": 3.0, "text": "Chipotle is always right even when it's wrong. \n\nI've been a pretty loyal #TeamPotle chick since 2012. And though it has gone from a 4 times a week to a much more respectable 4 times a year selection, I will always adore it. \n\nThis particular location I would not be too quick to recommend. They have 1 person processing to go orders while the entire assembly line team just kind of sits there with a dull and miserable expression. About 5 of us were waiting for to go orders and just watching this team standing there. It was painful. Maybe they could have just pretended to look busy so we didn't feel so irritated? I don't know. \n\nI know we all have tough days but I hope that someone on this team can learn to crack a joke...at least a smile?", "aspect_word": "Chipotle, TeamPotle, selection, assembly, expression, waiting", "sentiment": "pos, pos, pos, pos, neu, neg, neg", "sentiment_score": "0.7097, 0.4049, 0.3931, 0.5060, 0.3465, 0.4457, 0.4249", "emotion": "neutral, fear, joy, neutral, sadness, neutral, sadness, anger, neutral, neutral, neutral, neutral" }, { "review_id": "At9nmicbBFMlfBYeMylrmw", "business_id": "kAIg-9gJJNQ4Tw6_Lfm-dA", "user_id": "gdcRlubKDmslUYFPHUp1Cg", "date": "2014-05-25 21:05:58", "stars": 1.0, "text": "I wish I could give 0 stars seriously. This is the closest Wendy's to me that why I go here but never again. The employees do not care about their job but really that isn't surprising at all. The first time I went here they took my order and made me pull up and wait while about 5 cars behind me got their food I was still waiting.. I was pissed!!! 15-20 min later a employee comes out with a bag with the WRONG food!! She said what did you order again? .. In the rudest tone possible! I'm like are u serious? She said oh sorry one moment she went back in and then 5-10 min later I got my food all I got was a stupid oh sorry about your wait!! I'm like are you freaking kidding me.. I was so pissed. My second time going there I ordered a number 6 spicy chicken sandwich and a chicken wrap not only did they forget the wrap and I had to go back around again but I ended up getting severe food poisoning all night from the food plus I was pregnant so now I will NEVER AGAIN eat at Wendy's. After complaining they contacted me trying to make up for what happened but I don't want any free food from them. STAY AWAY ! seriously!", "aspect_word": "employees, food, employee, tone, wait, chicken, sandwich, wrap", "sentiment": "neg, neu, neg, neg, neg, neu, neg, neg, neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.8802, 0.5971, 0.8417, 0.6068, 0.4834, 0.5565, 0.6872, 0.2941, 0.3068, 0.3947, 0.3681, 0.2848, 0.5894, 0.4503, 0.4582", "emotion": "sadness, surprise, surprise, neutral, anger, neutral, neutral, anger, disgust, surprise" }, { "review_id": "0VipJln0Ajhpk02V0TLpyw", "business_id": "WUH4XuoSwzaFABouEr8lxA", "user_id": "bVHyRsrpAsplF4ZHcdkiiw", "date": "2021-05-25 01:51:02", "stars": 1.0, "text": "This is the worst pizza place in Tucson. I went inside tonight to pick up 2 medium pizzas that my son ordered online with the app. I did not have his order information. Called the store number. The recording said, the lobby was open so feel free to come inside. I did this and I was instantly faced with 4 employees behind the counter and plexiglass saying, \"do you have a mask\"? When I said no and that I won't wear a mask, an argument followed with the rude lady behind the counter. The CDC , Arizona state, Pima County and city of Tucson have said that if you are fully vaccinated, you do not need a mask!!!!! Why are these employees playing the role of mask police??!!!! I will never go to this location again!! The customer should be respected and not shamed! Re-train your rude employees!", "aspect_word": "pizza, lobby, employees, counter, lady", "sentiment": "neg, neu, neg, neu, neg, neu, neg, neg", "sentiment_score": "0.7603, 0.4170, 0.7774, 0.4569, 0.8311, 0.4115, 0.7957, 0.7512", "emotion": "disgust, neutral, joy, anger, anger" }, { "review_id": "DIsPO0ZuCJYthRXm-TP1Ng", "business_id": "efVCzhiCt7bnlWzQyQlYYw", "user_id": "WHuuz1Xm8zkrUl8fAd31Eg", "date": "2019-11-09 08:13:53", "stars": 3.0, "text": "Stopped by here for some quick/cheap food and drinks for the kids before a wrestling Camp.\n\nThere were no people in line and 3 workers and a manager/supervisor? (Not sure which as the had a different uniform were standing around talking. No one greeted me and I stood at the register for about 2 minutes and cleared my throat to get attention. The supervisor came to the register and took my order:\n\nFive $1.00 drinks\nOne lrg Fry\nEight x McDoubles\n\nThe food was fast and cheap. Kids were happy and all was as expected. \n\nWe will return as, the one thing about Mickey D's is that it's always the same.", "aspect_word": "food, drinks, workers, manager, supervisor, register, McDoubles", "sentiment": "pos, neu, neg, neg, neg, neu, neg, neu, neu, neu, neu, pos", "sentiment_score": "0.7546, 0.7616, 0.5097, 0.7077, 0.4914, 0.4464, 0.3920, 0.4287, 0.7074, 0.3099, 0.3364, 0.8273", "emotion": "neutral, surprise, disgust, neutral, neutral, joy, neutral, neutral" }, { "review_id": "oZDfXG6Q2wddMGFncD6AQg", "business_id": "CBX08k5F6AwW28GSXnQmDw", "user_id": "55Hphx_uynxCdtT_zyyDDw", "date": "2014-09-16 22:20:51", "stars": 5.0, "text": "This was my first time here. Since I stopped going to Taco Bell I was missing that fast food mexican fix. This place makes up for it and then some. Get a mexican meal made your way with fresh meats and vegetables. So good!!!!! You'll never go to Taco Bell again.", "aspect_word": "food, meal, meats, vegetables", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.2639, 0.3484, 0.6157, 0.4694", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "kAP_Vugl4fAnbTi2t9sAKQ", "business_id": "Bmyp9E2iedRAjv_oNmFVsw", "user_id": "ZTvil7E2JbtORKm0bu6MKQ", "date": "2013-03-30 00:52:53", "stars": 4.0, "text": "Drive by night fast food. Easy to read menu, fast service and affordable.Can't complain because the food here taste the same all the time. The only thing I wish they improved on is \"offer some condiments!\" If you don't ask and drive off -- you'll be asking \"dude, where's the ketchup?", "aspect_word": "food, menu, service, condiments, ketchup", "sentiment": "pos, pos, pos, pos, neu, neg, neu", "sentiment_score": "0.6880, 0.4935, 0.8654, 0.3618, 0.3213, 0.3402, 0.2721", "emotion": "neutral, neutral, neutral" }, { "review_id": "qLsDfHir9xCtGrUeb3DouQ", "business_id": "rxuRBvc9vSkSEf35VsL4qQ", "user_id": "zfD3xhVNkGJs-AOOSslqtQ", "date": "2017-01-02 01:56:25", "stars": 3.0, "text": "Solid DD location. They deal with a lot of the overflow from the Starbucks across the street (and to a certain extent vice versa) but the service was fine, wait wasn't too long, etc. Donuts were what you'd expect, etc. Small location if you're planning on trying to eat inside, but it is Clearwater, you're more likely to grab and go and eat outside.", "aspect_word": "location, service, wait", "sentiment": "pos, pos, neg", "sentiment_score": "0.4533, 0.7443, 0.4763", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "04xQhnkQFNbNEt_MG5BdwQ", "business_id": "TfYFyl8WFLPKGTcRz8AMpw", "user_id": "LhaYPYXDepWLBzeX5mNTxw", "date": "2018-01-28 05:50:28", "stars": 1.0, "text": "Attempted to eat here today at 2pm. Cars were in drivethru and people were inside.\nDoors were locked. The people coming out said the staff is closing down because they could not keep up with the orders. Since when do places get to shut down because of being under staffed????\n\nNever going here again", "aspect_word": "staff, staffed", "sentiment": "neg, neg", "sentiment_score": "0.8472, 0.4375", "emotion": "surprise, sadness" }, { "review_id": "JHllAXp5FFHKIRF6S7e1fw", "business_id": "TtjwEIxnNOygLkTiGXCepQ", "user_id": "8iu09dJ36sPQIYYXzp9k_w", "date": "2020-01-31 11:43:04", "stars": 5.0, "text": "I love that they added this Chick-fil-A in the area so now there's three in the USF area. One further down Fowler and one on Bears. I love this one the best because they're open very early. I come before work at 6:30am and they're happy to serve me. The workers are always fast and super friendly.", "aspect_word": "workers", "sentiment": "pos", "sentiment_score": "0.7244", "emotion": "joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "sf0Uy_cfclByRpRhY_G2MA", "business_id": "62B-29mSnrzTKRC1XPxFIw", "user_id": "gunj-ty-0L_fxib2t6mLUA", "date": "2013-10-26 06:18:40", "stars": 1.0, "text": "Happy hour.\nHalf the price.\nHalf the service.\n\nHands down my worst experience at any Applebee's ever.\n\nFood was cold. Not even luke-warm.\nSat down before the couple next to us. Ordered before them. They got their drink before us. My drink came AFTER the food arrived. My margarita didn't even taste like it had alcohol in it. Asked for salt, didn't have any.\n\nUsually not this critical about a place, but this experience definitely sucked. It's not even busy. One thing is if the chefs in the kitchen mess up the food. Another when the waitress messes up. When both the kitchen and server mess up. Unacceptable. \n\nThanks for ruining my night, Applebee's.", "aspect_word": "price, service, Food, drink, food, margarita, chefs, kitchen, waitress, server", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neg, neu, neu, neg, neg, neg", "sentiment_score": "0.5525, 0.8026, 0.8090, 0.7039, 0.6377, 0.7089, 0.3225, 0.8087, 0.4400, 0.4311, 0.8978, 0.6316, 0.8563", "emotion": "joy, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, disgust, neutral, disgust, disgust, disgust, disgust, sadness, neutral" }, { "review_id": "GO6IeLHs4Nx-1JZBTadymQ", "business_id": "0vCsslN-TYnDeOSNT4rIfg", "user_id": "WwulXySQN8t2hwqH_yWurA", "date": "2021-11-10 15:06:25", "stars": 4.0, "text": "I loooove wandering around a Whole Foods and finding more natural version of snacks I love. The produce always looks super fresh and their staff is usually pretty friendly. Our go-to purchases here are the whole wheat pizza crust for at-home pizza making (it's delish) and the bee throat spray and propolis honey for tea in the morning. It keeps us feeling good! The parking lot is a bit confusing to get in and out of, as there is a specific entrance for coming and leaving, but it doesn't stop us from visiting every so often.", "aspect_word": "snacks, produce, staff, pizza crust, throat, propolis honey, tea, parking", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neg", "sentiment_score": "0.6610, 0.8274, 0.8732, 0.4151, 0.3286, 0.3421, 0.6167, 0.6676", "emotion": "joy, joy, neutral, joy, neutral" }, { "review_id": "w_4W_YzO8sImeSSJKPKFSw", "business_id": "H3iXNL_ZHSwpOA7RLZY1pA", "user_id": "Rltl4dgR8evAOKOmEsypiw", "date": "2012-03-20 23:19:13", "stars": 1.0, "text": "Milk was out of date always check the dates. The girl who made the sandwhiches hardly put any thing on it and the guy employee was busy talking to her when he should of been checking the dates on the chocolate milk. ALWAYS check the dates there on there foods as the employees arent doing there job.", "aspect_word": "Milk, guy, employee, milk, employees", "sentiment": "neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4175, 0.2358, 0.5979, 0.4217, 0.4337, 0.7301", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "G3MWOT4YRrAbYHbQ_8RK_w", "business_id": "Tsd-LaqqT31JYE6AyUAcwA", "user_id": "1kVjDa0lupEe5uhnj28sdw", "date": "2013-10-27 19:51:03", "stars": 2.0, "text": "Don't go there near closing. I went there 30 minutes before they were closing for the night. I asked an employee where I could find an item. He rudely pointed and said down there. He barely even looked at me and he didn't even tell me the isle number or roughly around what isle number. He was beyond rude. Usually this location is pretty good during the day. The night crew needs a lesson in customer service.", "aspect_word": "employee, crew, service", "sentiment": "neg, neg, neg", "sentiment_score": "0.8320, 0.2949, 0.1889", "emotion": "neutral, neutral, anger, anger, neutral, neutral, neutral" }, { "review_id": "iaJ-aGlTCv100ncbMr4uRQ", "business_id": "QMSevKu2-czkn3KjkvQOsw", "user_id": "NtfpzvbqsOlpv51rBbvnTg", "date": "2017-07-24 18:50:35", "stars": 1.0, "text": "I go in that was my first mistake.. I normally go to one location when I do eat their chicken and it is not often, but being lazy, didn't want to drive across town but since I was already in the area! I wanted a 11 piece 2 breast 2 legs 7 wings.. WELL, sorry was told We can't do that.. (Even with upcharge) NO we can't! OK...\n\nOk, what can you do? We can do 2 breasts 4 thighs 2 legs 3 wings. Well, I don't eat thighs! The girl behind the counters tells me I can give you 2 breasts, 5 wings, 4 legs, I get home, I have 2 breasts, 3 wings and 6 legs and highly disappointed because the coating on the chicken taste as if it was cooked over and over again in old grease almost like a burnt taste. NEVER going back here again! lesson learned When you get a hard time.. and you are willing to pay extra and you still get a hard time LEAVE!", "aspect_word": "chicken, upcharge, counters, coating, grease", "sentiment": "neu, neg, neu, neg, neg, neg", "sentiment_score": "0.4461, 0.3255, 0.5601, 0.5834, 0.5558, 0.4569", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "Wl02AbQKaebsxZSsUUFsYg", "business_id": "pSmOH4a3HNNpYM82J5ycLA", "user_id": "YTu0c-1I9ECeksIgoHXFPA", "date": "2021-05-24 12:18:15", "stars": 5.0, "text": "I had to stand in line for almost an hour to enter The Pancake Pantry. It was worth every second of my time. My pancakes were delicious and the service was outstanding. \n\nI ordered blueberry pancakes with a side of sausage. The pancakes tasted so good that they didn't need syrup. They were lightly sweetened and not rubbery like some places. I loved them!!! The sausage was also very good but I sampled the ham and will definitely go with that on my next visit. It was that good.", "aspect_word": "Pancake, pancakes, service, blueberry, sausage, syrup, ham", "sentiment": "neu, pos, pos, pos, neu, pos, neu, pos, neg, pos, pos", "sentiment_score": "0.4217, 0.3138, 0.8224, 0.8969, 0.2902, 0.3895, 0.4176, 0.7392, 0.3632, 0.7322, 0.5993", "emotion": "fear, neutral, joy, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "oeC-tvcd-2ysruWowviN-w", "business_id": "wccugz2dZ08a00YRAu17LQ", "user_id": "2RFyJnbJ5AHT9hQp_tMeYw", "date": "2014-12-28 04:54:28", "stars": 5.0, "text": "The couple of times I've come here (with my Amazon pre-paid for shipping boxes and labels) the staff has been very nice. I never have tape for my boxes and they tape up my boxes and throw my label in a waterproof envelope with no trouble! \n\nThe parking lot is a big congested in this area.", "aspect_word": "staff, parking", "sentiment": "pos, neg", "sentiment_score": "0.8600, 0.7221", "emotion": "joy, neutral" }, { "review_id": "clASNgW19earh-zvX_zyaw", "business_id": "baxAe39nPgmAhkNwqvoHnQ", "user_id": "Bw7S12p7KWjvgO9lz99s7Q", "date": "2015-06-02 15:03:28", "stars": 4.0, "text": "This review is just on the soup, salad and breadsticks. I came with friends who work nearby and lunch was as expected. I did get the soup, salad and breadsticks and enjoyed my lunch. I loved both the pasta fagioli and minestrone soups. The salad (dressing on the side) was very good, too. Our server was friendly and attentive.", "aspect_word": "soup, salad, breadsticks, lunch, pasta fagioli, fagioli, minestrone soups, dressing, server", "sentiment": "neu, neu, neu, neu, neu, neu, pos, neu, neu, pos, pos, pos, pos, neu, pos", "sentiment_score": "0.6571, 0.6410, 0.4544, 0.6382, 0.4985, 0.4831, 0.3184, 0.3454, 0.6029, 0.5229, 0.3925, 0.4082, 0.4112, 0.3414, 0.7128", "emotion": "neutral, joy, joy, joy, joy, joy, neutral" }, { "review_id": "70MF31QqNVtbdJo09PnfQQ", "business_id": "Da3LmQYuxuCJfRTH6FXsiA", "user_id": "-bgh2CTn7DMm7T2_kiLBfw", "date": "2017-12-19 17:54:21", "stars": 1.0, "text": "I probably should have called it quits with Dunkin at Easton and Edgehill Rd a few years ago after they informed me when I was picking up a large preplaced order for a PTA event that they'd no longer be taking checks from the PTA cash only . The school is quite literally 3 doors down from Dunkin' and has used them regular for breakfast events. Way to engage the community around you....I gave them the benefit of the doubt and went in today to but gift cards for holiday gifts. I was told only one for $20 was allowed I wanted to use my check card or a credit card. Otherwise cash only. Very shady. I completely get asking for ID with a credit card (as the Dunkin by the Glenside post office did; but to refuse? I for one will not be returning to the Edgehill rd location and encourage others to do likewise.", "aspect_word": "breakfast", "sentiment": "neu", "sentiment_score": "0.6743", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "a9574KT6X10CUqBTj6FULA", "business_id": "YkNfdjwFtleFOOhHTvXUUQ", "user_id": "gqL5KBs2oS7qobnyd99iKg", "date": "2019-09-23 13:28:31", "stars": 4.0, "text": "We had a good experience here. I needed to grab a gift bag for a present that I was giving to a friend at an event nearby. This location was just around the corner, so it was convenient. They have a decent sized parking lot so it was easy to get in and out. \n\nThe store is laid out just like most others for this chain. There was a well-sized section for cards / gifts. I like that they sell bags with tissue already in it - super handy for a rush gift need like mine. \n\nThe staff was very friendly and talked with me and my munchkin. They had a well organized store and were working on putting out Halloween items at the time. It looked nice and everything was easy to find. \n\nOverall: A\nConvenient store with easy gift options and nice staff. Quick in and out and got what I needed.", "aspect_word": "gift, staff, options", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.4964, 0.8503, 0.3065, 0.7971", "emotion": "joy, joy, neutral, neutral, neutral, neutral, joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "uCYIC5Xbn0dDVPSPPF74NQ", "business_id": "jQJqbe8WXuQNKlUNXfpXmQ", "user_id": "S12LnPL4XQUS9u1pEifKaA", "date": "2016-03-31 14:58:20", "stars": 1.0, "text": "So my friends and I decided to go here for dinner last night. I used to love Pizza Hut and it was so great when I was a kid. When we were seated, we couldn't help but notice how dirty everything was. The booths weren't even cleaned, the table was sticky and horrible and to top it off we waited over 45 mins for one large cheese pizza. When we got the pizza, the crust was raw and the whole thing was just a greasy mess. We couldn't even finish it because of how sick we felt. The waitress was also a bit slow, my friend asked for oregano and she handed her the red pepper flakes, this experience was one that I don't want to have again.", "aspect_word": "dinner, booths, table, cheese, pizza, crust, waitress, oregano, pepper flakes", "sentiment": "neu, neg, neg, neg, neu, neu, neg, neg, neu, neu", "sentiment_score": "0.9175, 0.7831, 0.7593, 0.3553, 0.2635, 0.5486, 0.8088, 0.9482, 0.4287, 0.3493", "emotion": "joy, joy, disgust, disgust, disgust, sadness, neutral, neutral" }, { "review_id": "1Cy7OEEDlqOqyg0f5KT4xg", "business_id": "3gwwGdwihsmb4TOnUOo6RA", "user_id": "0nw3P6koJFaCzkxwEHA2ng", "date": "2018-06-27 02:15:39", "stars": 2.0, "text": "I ordered thru the mobile app and decided to have it delivered to my car. The order went thru without issue, and I pulled into the parking lot and the designated spot for pickup.\nI noted there was another car waiting when I pulled in. The drive thru was very busy, so I felt my decision was the best one. \nI waited nearly 10 minutes and neither I nor the other car were served. The drive thru continued to be busy. I also saw several cars were pulled up into waiting areas. \nAnother 5 minutes rolled around and I noted the other cars that were asked to pull up were gone. Furthermore, the drive thru was slowing down, and both of us in the delivery pickup were still without food.\nFinally, at 20 minutes, the other car was serviced. I heard the young lady apologize, and say they were swamped.\nAt this point, I was ready to go into the restaurant. I decided to give a few more minutes, expecting my order. By thos time the drive thru had cleared out. \nSoon enough our food was delivered. It was fresh and the fries were hot. The crew member was duly apologetic, using the same reason given the other customer (\"We were swamped\").\nI will be hard pressed to do this again at this location. I have used it at the Bethalto store, and was promptly serviced. I considered calling management concerning my experience, but assumed that if manager was on duty, this behavior was approved.", "aspect_word": "waiting, areas, food, lady, fries, crew, management, manager, duty", "sentiment": "neg, neg, neu, neu, neg, neu, neu, neg, neg, neg, neu", "sentiment_score": "0.4147, 0.4257, 0.3259, 0.7144, 0.6052, 0.4875, 0.3296, 0.5936, 0.5948, 0.7258, 0.3578", "emotion": "joy, neutral, surprise, joy, neutral, neutral, sadness, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "tj25Tbo0Vtt01HGLa0uVpQ", "business_id": "O9XjwWdbgOe5CnBuPpnpBg", "user_id": "tQPk4JiBPsx7NSIDbW49Vg", "date": "2020-09-05 02:24:23", "stars": 2.0, "text": "it was a to go order and unfortunately when I opened it at home there was barely any sauce. Plenty of shrimp but it was extremely dry. The lasagna portion is as very small compared to last time. Very disappointed. We ordered two bottles of beer and when we drank from them they had a weird taste. The bottles had something black all over the top and down inside. They did replace them with draft beer but didn't offer us any kind of discount. Thank he first time here we enjoyed it, not so much this time.", "aspect_word": "sauce, shrimp, lasagna portion, beer, taste, bottles, draft beer", "sentiment": "neg, neg, neg, neu, neg, neg, neu", "sentiment_score": "0.7423, 0.8003, 0.6736, 0.5291, 0.5905, 0.4037, 0.4797", "emotion": "surprise, neutral, sadness, disgust, neutral, neutral, joy, neutral" }, { "review_id": "K6HhRNEFKAU3V7aIn_8o3A", "business_id": "jEoI3Z6bgxJQKSoGO4tcOw", "user_id": "E8a6iH4F0pihEYsLmI6vQQ", "date": "2015-09-26 17:45:42", "stars": 1.0, "text": "Rude and disrespectful! I went and got my family breakfast and was stupid enough not to check it until I got home. They left off a large $3 steak breakfast burrito. I called and politely told them they forgot part of my order, I had paid for it and it was on our receipt, and I was sending my wife to get that item with the receipt. When she got there the manager argued with her stating that he believed we were trying to get free food or money even through we had a receipt! Basically accusing her of lying! She left before loosing her temper and has reached out to corporate.", "aspect_word": "breakfast, steak breakfast burrito, manager, food", "sentiment": "neu, neu, neg, neu", "sentiment_score": "0.6350, 0.3687, 0.8749, 0.5903", "emotion": "anger, neutral, neutral, anger, neutral" }, { "review_id": "6tr2eReBpgq0959eR5Q6lQ", "business_id": "ApVsOGxYLD6TGNqSQUk2cQ", "user_id": "ZtKll2ySQfGftaXqAFe8Zg", "date": "2018-06-13 00:22:41", "stars": 3.0, "text": "Well, I can't say I didn't see this coming; in fact, we were in on May 27th, and my wife actually asked if they were closing. I'm pretty sure she meant for the night, but the three people standing idly by the front fell all over themselves to assure her that was not the case. I guess they were either not telling the truth, or caught by surprise. \n\nSo, now that it's gone, I'll say something nice about it. Yes, it was the absolute slowest service I have ever experienced anywhere, and yes, it was always empty and dirty. But they had really good fries, the burgers weren't terrible, and the servers were nice enough.\n\nRest in peace, Denny's. I hope you are reincarnated as something better, but given the decay of the area and its countless vacant storefronts, I won't be holding my breath.", "aspect_word": "service, fries, burgers, servers, area, storefronts", "sentiment": "neg, pos, pos, pos, neg, neg", "sentiment_score": "0.7444, 0.7959, 0.7293, 0.8330, 0.4661, 0.3225", "emotion": "surprise, neutral, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "1TGTFtZBswOEMnwyPB7dNw", "business_id": "sSB94mIBt36jdFdKisK8Sg", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2009-05-20 19:54:01", "stars": 4.0, "text": "This is THE Starbucks - smack dab in the middle of New Hope's tourist district. Right over the bridge from Lambertville.\n\nAnd while, I tuly believe that \"friends don let friends drink Charbucks\" (or \"Fourbucks\") this one is not bad. Nice customer service and the line (if there is one) moves quickly.\n\nAs Fourbucks goes - this is one of the better locations.", "aspect_word": "customer, service, locations", "sentiment": "pos, pos, pos", "sentiment_score": "0.6970, 0.3935, 0.5602", "emotion": "neutral, neutral, joy, joy, neutral" }, { "review_id": "81MvanK7N0BfjM2s8SP1zA", "business_id": "5RobApbIYpB4vA19yWORwA", "user_id": "34CB3vhXK5Y0iZ29J-scKQ", "date": "2011-01-23 22:45:33", "stars": 2.0, "text": "This has to be the scariest Burger King in Tucson. Loads of crack heads and homeless folks milling around. There is a bus stop near by and they seam to wonder in. I ordered the Whopper meal, fries were good, my burger was just warm, cheese didn't even melt. If you are looking for entertainment go here, but only before dark. One the sun goes down the crack heads come out in force.", "aspect_word": "Burger, Whopper meal, fries, burger, cheese", "sentiment": "pos, neu, pos, pos, pos", "sentiment_score": "0.3833, 0.3540, 0.6470, 0.5681, 0.3946", "emotion": "joy, disgust, surprise, neutral, neutral, neutral" }, { "review_id": "rhFVlAVGm-_zUTUiG8TOWw", "business_id": "_tTKZJ89dS404ZEVnHa-Cw", "user_id": "YZIVpQiSvWwIZF3Uf4SgHA", "date": "2019-09-27 15:12:35", "stars": 1.0, "text": "Everytime I have gone there or I send someone with my order written down for them to show the bartista I get my order wrong.\n\nI literally write \nIce blended mocha\nSoy milk \nChocolate drizzle \nWhip \nLike I don't understand why my order is always wrong\nI get a hot mocha soy milk or mocha ice blended regular milk.\nYesterday they added 2 shots of something my drink was so strong I ended up having to throw it away I am so disappointing, this also happens to my coworkers I would rather drive to Camino real shopping center for my drink. Or coffee bean. Also yesterday I waited 20 mins to get my order. The man who took my order was really nice tho, what a shame", "aspect_word": "bartista, Ice, blended, milk, ice blended, drink, coffee, man", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.6706, 0.4140, 0.4086, 0.3752, 0.3118, 0.4333, 0.3704, 0.3665, 0.6799, 0.8057, 0.5941, 0.4024", "emotion": "anger, sadness, neutral, neutral, disgust" }, { "review_id": "4do9Wi8M3sH3iw7zf60z4w", "business_id": "D8PLQiUwKDtc0PFeORZ-sw", "user_id": "G5DhNf1IghBQDvBWvb_vKg", "date": "2020-12-26 00:44:41", "stars": 5.0, "text": "This is my go-to mail store - all the benefits of UPS that you would expect, plus great hometown service. The staff is always excellent and has taken care of me & several business for years now with excellence, including a fair amount of international shipping. I highly recommend and I've got pretty high standards.", "aspect_word": "hometown, service, staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.5079, 0.6388, 0.8358", "emotion": "neutral, joy, joy, neutral" }, { "review_id": "doYZ2AGFOUy2C7jMIJdEZA", "business_id": "gmpCxO99gKQ9z3E_XY_YbQ", "user_id": "0i5Iwg90VELVZIDHpP0aWg", "date": "2017-10-28 22:07:18", "stars": 1.0, "text": "This store must be the red headed step child of the pepsi co family. While i waited in line for almost 10 minutes for food the 2 people that ordered before me had to wait at least another 5 minutes, with 1 gentleman who ordered a chicken pot pie was told it was a 20 minute wait. \nThere seem to be plenty of workers but no real leadership guiding anyone. Come on KFC/A&W get your crap together and train these people correctly.", "aspect_word": "food, chicken pot pie, workers", "sentiment": "neu, neu, neg", "sentiment_score": "0.8517, 0.6121, 0.6106", "emotion": "neutral, neutral, anger, neutral" }, { "review_id": "PEsErLGQdC0K9urjcyJG7A", "business_id": "RPf6pe_g6mkYDD6yP95rHA", "user_id": "pR6eKukquLqlRCB7l30w4A", "date": "2021-11-19 20:20:43", "stars": 1.0, "text": "Totally disappointing experience at KFC. don't get me wrong, fast food is in its own realm of quality and we all understand that. But my food was so terrible from this kfc!\n\nTo start off, I ordered the 3 piece tender meal with the Nashville hot sauce or whatever it's called. I got two tenders and a nugget!!! Someone put that box together and put that tiny piece of chicken in and was like \"yup\". \n\nThe fries were extremely stale, cold, and sooo salty. Totally inedible. \n\nThe Mac and cheese was overcooked and tasted mushy. I could get more satisfaction out of a Kraft box \n\nI think it might have ruined kfc for me forever sadness", "aspect_word": "food, meal, hot sauce, chicken, fries, Mac, cheese", "sentiment": "pos, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.4037, 0.8219, 0.2464, 0.4366, 0.2933, 0.8981, 0.7879, 0.5507", "emotion": "neutral, disgust, surprise, disgust, neutral, disgust, sadness" }, { "review_id": "hY-oyuYCBonroADuqehuOg", "business_id": "bFSEIpUCK8VLQv_5TtEjfQ", "user_id": "_PWlKfM32iNXQmzdXHyRrQ", "date": "2018-09-28 19:45:52", "stars": 1.0, "text": "This pharmacy is horrible. I just tried to get 4 RXs there but was in the outside lane with the tube delivery. they said they all wouldn't fit (they had put them all in one sack) and I asked them to break up the package into 2 or 3. they refused and told me I had to come inside, get back in line behind the other cars or walk over to their drawer, which I did. I stood there and shook while they finished with the car that was there. They then handed me a sack with all the RX's in it. They were just to lazy to repackage it in order to accommodate an old woman. They were rude and nasty and refused to do anything to help me. I have to find another pharmacy that my insurance will accept. I will then remove all my RX from there and go to mail order. I call this elder abuse. It certainly is customer abuse.", "aspect_word": "pharmacy, customer", "sentiment": "neg, neg", "sentiment_score": "0.6684, 0.4364", "emotion": "surprise, neutral, anger, fear, neutral, neutral, anger, sadness, neutral, neutral" }, { "review_id": "3308mBC7j7cBJy6dlieanw", "business_id": "evK4wSC4wZsiALuqPBhYaw", "user_id": "RJm5qxSw1Ct5VNrEOg1h_g", "date": "2016-01-17 17:12:53", "stars": 4.0, "text": "I came here for the first time yesterday to get my eyebrows done. They have a \"free trial\" offer for eyebrows which I decided to check out. My experience was decent, nothing like when you go to the nail shop or hair salon for eyebrows. The waxing process was not very painful at all. From the minute I entered the lobby to the time I left though the staff kept pushing to sell me things. They have a variety of packages that you can buy and products available for purchase. The eyebrow waxing is normally $18 which is pretty high compared to the $10-or-less price at most places. I understand the process and products used are different but that seems a bit inflated. One thing that I didn't really care for was that my esthetician seemed to become frustrated when she didn't understand what I wanted. She maintained her professionalism but she said \"well I don't know what you want me to do\" toward the end of my experience which did not really sit well with me. She also applied brow powder (makeup) to my brows to avoid doing more plucking which is not what I asked for. It seemed half-assed to me to be honest. I told her that I did not like it (which is when I got the aforementioned comment) and then I told her to take the powder off and pluck the remaining straggler hairs. She complied and I was satisfied. I plan to return because my overall experience and end result was decent.", "aspect_word": "process, lobby, staff, eyebrow, price, esthetician, brow, powder", "sentiment": "neg, neu, neg, neu, neg, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.4132, 0.4669, 0.8371, 0.4062, 0.5739, 0.4040, 0.6769, 0.4392, 0.4225, 0.2598, 0.1935, 0.3983", "emotion": "neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, disgust, anger, joy, neutral" }, { "review_id": "iZ4wCHaK248BGYwLamVwlA", "business_id": "UCCc31J4N8Y57RuzmInjyw", "user_id": "UdR_LY_X02e0hikUdVHK0A", "date": "2017-12-13 01:34:58", "stars": 4.0, "text": "Thank you, Chipotle, for bringing yourself to Plainfield! My husband and I frequent this location. Order on the app and it's ready for you when you get there. Super easy! I have friendly service almost every time\nI'm there. Even if the line is long it goes fast. Give it a shot! It's delicious.", "aspect_word": "service, line", "sentiment": "pos, neg", "sentiment_score": "0.8387, 0.4228", "emotion": "joy, neutral, joy, neutral, joy, neutral" }, { "review_id": "4poKSoqkUK37Z_7xN12YrA", "business_id": "IIukyFVOUm6O9ysjD6uujg", "user_id": "3-kN9z7dYKd_YZY40nK28w", "date": "2010-02-23 17:43:53", "stars": 3.0, "text": "I am only posting this review to relay a funny story that happened here. Well, ok I will add that as far as Sonic goes, this establishment is pretty good.\n\nAnyway when I worked nearby, my friend Christy and I would go out to lunch most days at work. We came here fairly often. One time we had ordered our food, ate, and then Christy went ahead and ordered a shake to go.\n\nThe car hop comes out, money is transacted, and the car hop hands the shake to my friend and asks \"Do you like milk?\"\n\nStunned by such a weird question (I mean, she ordered a MILKSHAKE), my friend Christy says \"uhh...yeah i guess\". The car hop, apparently satisfied by this answer, walks off. \n\nWTF?!?", "aspect_word": "establishment, lunch, food, shake, milk", "sentiment": "pos, neu, neu, neu, neu", "sentiment_score": "0.7209, 0.8422, 0.8196, 0.3833, 0.5987", "emotion": "joy, neutral, fear, neutral, neutral, neutral, surprise" }, { "review_id": "k2ysacY1_3sEt2RpO7GI4w", "business_id": "hMzkIHpy-mkbRzh9LvlxjQ", "user_id": "e29lZfe-fH6MEq807iiV7Q", "date": "2021-02-28 14:41:21", "stars": 1.0, "text": "Jiffy Lube\n2100 Marlton Pike East, Cherry Hill, NJ 08003\n\nOil change service\n\nBEWARE!!! Go to another location the staff here are very rude didn't even check in yet an had an encounter with a rude employer if u don't like your job go work elsewhere its that simple \n\nIt happen yesterday morning on fed 26th at about 8:25 am outside in the parking lot with a lady employee that wears glasses n short hair she may had been the manager not sure if there's camaras outside they can review them. I was and my son blk trk with maryland tags he was in nj for vaca n needed a oil change that's the reason I came in I pulled into location I also attach pic of location address before pulling around back like it said I parked n was on my phone checking my bank balance lady came out n ask me can I help you with something I told her I was there for an oil change she rudely reply well pull up then so I rudely reply like she did n told her I will when Im done doin wat I'm doin she replys back n tells me you can go elsewhere words were exchange she walks away I'm telling her I'll leave when I'm ready to leave she turns around comes back tells me to get the fuck out of here n kicks the front of my bumper n she walks away when I got out vehicle. Unbelivable and Very Unprofessional I told her I was goin to report her she told me go ahead I don't care we'll gets what I do and this is why I'm posting my bad experience at this location so this doesn't happen to someone else.", "aspect_word": "service, staff, employer, lady, employee, manager", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.2984, 0.8865, 0.7196, 0.5462, 0.4582, 0.8373", "emotion": "anger, anger, anger, neutral" }, { "review_id": "jOIR3WbS9UFpVe-hKOrSjQ", "business_id": "CHf8pGPkpZSLtZwS0vXeKQ", "user_id": "MFC3xarNqsX25-r9q17v2A", "date": "2019-10-21 12:06:53", "stars": 1.0, "text": "I have stopped here a few times over the last 5 years and the food is generally good. However, the drive-thru is terrible. I have never gone through and seen a drive-thru cashier capable of taking an order while handing food to someone at the window. The cashier will make you wait to place your order until the person at the window in front of you has left. I can deal with slow service, but the recent lack of customer service is too much when there are many other options nearby. The cashier yesterday was rude over the intercom and then just as rude to my face when I got to the window. I could also hear her complaining about the person behind me, commenting that they can \"shut the hell up and wait\". It isn't worth going back.", "aspect_word": "food, cashier, service, customer", "sentiment": "pos, neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8742, 0.4506, 0.7225, 0.3992, 0.7544, 0.7261, 0.4434, 0.8027, 0.3549", "emotion": "joy, fear, neutral, neutral, anger, anger, sadness, neutral" }, { "review_id": "XToqAmm4Eu9bc5XFXdSvPQ", "business_id": "SbhE1Ns2EQ_ROA0qsR0dfg", "user_id": "a1cF0D4wG4h9QF37OEBdSw", "date": "2014-08-16 19:18:23", "stars": 2.0, "text": "Not impressed, but I'll stick with 2 stars instead of 1 since I'm not a regular. Staff was snooty (obviously friendly with each other, but I felt like I was intruding on the \"cool\" table at high school). My blackberry tea lemonade (not even an espresso drink) took forever to make, despite being the only one in line with 6 staff members. (Again, I'll give benefit of doubt...the drive thru was hopping.) Lots of outdoor seating, but who wants to be outside in southern Arizona? I missed the driveway 3 times trying to get to the dang place, too. All in all not a great place from what I experienced.", "aspect_word": "Staff, blackberry tea lemonade, espresso drink, staff, seating", "sentiment": "neg, neu, neu, neg, neu", "sentiment_score": "0.8377, 0.4898, 0.5602, 0.7270, 0.2117", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "ayPfJM4ZcQD2qWk7WeTkLg", "business_id": "DZA9julJtjX0ZsdE4JcEhg", "user_id": "iBRqbcx2UbyWbLW1mGySUQ", "date": "2017-09-23 17:53:38", "stars": 2.0, "text": "WHAT IS HAPPENING HERE??? This place has FALLEN APART Since my last stop. The Owner of this Franchise(Priv Owned). Denny's. Wake up & smell the Java. And loss of $$$\n\nWhen Buck,Mgr. Is Here. Things seem to function much better. Today's visit/Stop was a total disaster. Gina,Server seemed overwhelmed. Hoping from table to table. Looked like she was juggling chainsaws. \n\nHowever, had to ask for coffee refills. I ordered a Veggie Burger. It was cold, I asked for the G.Free English Muffin. It was not placed in the toaster. It was stone cold. \nHey, I almost forgot mention \"THE GREASY LIMP FRIES\"\n\nNope DID NOT EAT ANY OF THIS MESS. \nYes, they took it off the bill. Before I asked. I didn't even care if it was compt or not. I told Gina. \nYes, she told the Mgr. Probably heard complaints all day. \n\nThis place is off my quick stops. I have noticed a decline with Dennys. Two days ago, I did have a good experience at the Dennys in Ft Myers. On Daniels Rd and Palomino(West Ft Myers,Fl) with children from my family. (Helping Fam. Due to hurricane Irma).", "aspect_word": "Owner, Java, Server, table, coffee, refills, Veggie, Burger, English, bill", "sentiment": "neg, neu, neg, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.5406, 0.4216, 0.6563, 0.4294, 0.5102, 0.6002, 0.2782, 0.4697, 0.3340, 0.4192, 0.4457", "emotion": "neutral, neutral, neutral, sadness, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "sF6cnFou0txAVhFX2bSbOg", "business_id": "sgVG6oEvEOrG_SRc4R2-kA", "user_id": "mxnis1VG5Y3_h-fNKjtX-g", "date": "2011-11-20 19:34:12", "stars": 3.0, "text": "I read through the other reviews, and have to agree with with most of what they have to say. However, they're older reviews, and recently this Dennys has made SIGNIFICANT strides. The food has improved tremendously in the last year, and the service gets better every time we visit. My wife and I sometimes like breakfast food for dinner, and this is an easy choice. On the non-food items, the parking lot has been resurfaced and striped, the landscaping is new and the building painted. Inside, the place still needs some help, but its A LOT cleaner than it had been. The restrooms still are terrible.\n\nThe food is much better than it had been over the last several years. I know this is all dependent on the cook in the kitchen, but the consistency is great. Poached eggs are great (ask for an extra small dish so you can drain them), the bacon is always to our liking, the egg white omelet w/ spinach is new and a good option and on Wednesday night, they have a good special on cheeseburgers, which are very good.\n\nAll in all, not a bad spot. Breakfast competition in the area is thin. There's a Le Peep a couple blocks east and a Perkins a few blocks west, so its worth a look. Lunch and dinner competition is heavy since its near a large mall, but if you feel like a Grand Slam for dinner, I think you'll be pleasantly surprised.", "aspect_word": "food, service, breakfast food, dinner, parking, landscaping, restrooms, kitchen, consistency, Poached eggs, dish, bacon, egg white omelet w, spinach, cheeseburgers, spot, Breakfast, Lunch, Grand, Slam", "sentiment": "pos, pos, neu, neu, neu, neg, neg, neg, pos, neu, pos, pos, neu, neu, neu, neu, neu, pos, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8054, 0.7964, 0.4486, 0.8678, 0.5177, 0.5899, 0.4515, 0.7375, 0.6860, 0.4613, 0.3844, 0.3972, 0.3459, 0.3266, 0.3762, 0.2410, 0.2735, 0.2941, 0.4989, 0.5571, 0.6457, 0.7204, 0.4886, 0.2697, 0.8442", "emotion": "neutral, neutral, joy, joy, neutral, neutral, fear, joy, neutral, joy, neutral, sadness, neutral, surprise, neutral" }, { "review_id": "OObFQEO5zjC9IFsqgIsvHA", "business_id": "yuxy6SzBfxxZ3-HzjeKUtQ", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2018-08-22 18:05:22", "stars": 4.0, "text": "It seems like all Panera's are always quite busy, no matter the time. They have kiosks to order from, but when it comes to baked goods, I love to see them. Even better is walking in to that fresh baked dough smell, it's enough to make a human want to drool!\nI've been on a bagel kick & tried the white chocolate & raspberry, great flavor combo. Both flavors are understated, but combined have a subtle berry note at the end.\nOverall their bagels are great! Hard on the outside & lightervon the inside.\nWhat's a girl to do? Bagles, sure whatever hits that hunger craving.", "aspect_word": "baked goods, baked dough smell, bagel, white chocolate, flavor, flavors, bagels, Bagles", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.3895, 0.5271, 0.3678, 0.3700, 0.6887, 0.5984, 0.6465, 0.4148", "emotion": "neutral, joy, joy, neutral, joy, neutral, neutral" }, { "review_id": "KPmi1_XRi7ML_C1hHkteBg", "business_id": "V7PzZzhM8HAFX6sNmadNuA", "user_id": "xa2QB6ln4bxHaQDnJQe3Bw", "date": "2016-06-05 06:24:36", "stars": 2.0, "text": "So deceiving! The whole Taco Bus thing is actually a prop that's in the front of the restaurant where you place your order and the signs like \"broken English perfectly spoken\" made me assume I was going to get some authentic tacos. Nope, not even . . . \n\nMy sister and I both ordered 2 plates that included 4 different types of tacos: carnitas, carne adada, pescado and cochinitas pibil with beans and rice. It was pretty dead so we were surprised that it took longer than expected for our food to come out and we were even more disappointed when we tasted the food. Meat was overcooked - dry & hard. Beans and rice were bland. And, I've never had cabbage put on all tacos before, so weird. \n\nWe left still hungry - such a waste of time & money. Now we know to pass up this place!", "aspect_word": "Taco, tacos, plates, carnitas, carne, pescado, cochinitas, pibil with beans, rice, food, Meat, Beans, cabbage", "sentiment": "neg, pos, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.3461, 0.5611, 0.5442, 0.4930, 0.3380, 0.2982, 0.3642, 0.3936, 0.3372, 0.2377, 0.4277, 0.7250, 0.7910, 0.6973, 0.7742, 0.5244, 0.4648", "emotion": "neutral, neutral, fear, fear, neutral, surprise, disgust, disgust" }, { "review_id": "9m-jRveGLTqXSyZkLWUkdw", "business_id": "5T6o3L6BDoT0LCl37n1g6g", "user_id": "AVyU4MC9ucdgCFRaLNpePQ", "date": "2021-10-20 00:16:42", "stars": 5.0, "text": "I first had shake shack in nyc and was happy to hear that they were coming to indy.\nI've tried to visit a few times but the line is always very long, so I decided to order take out! \nI had an awesome chocolate birthday cake shake, it was so tasty, dare I say better than the Portillos cake shake, this coming from a native Chicagoan.\n I love the crinkly fries, crisp, not too oily and just the right amount of salt, get it with the cheese sauce. \nFor my burger I got a single with everything on it, lettuce, tomato, onion, pickles, ketchup and Mayo. Very very tasty burger! \nEnjoyed my food and can't wait to get into the brick and motor location!", "aspect_word": "line, chocolate, cake shake, fries, cheese sauce, burger, food", "sentiment": "neg, pos, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.6240, 0.6555, 0.6233, 0.4528, 0.5698, 0.4214, 0.6067, 0.8229, 0.5847", "emotion": "joy, joy, neutral, joy" }, { "review_id": "2q772PXX0BctFkn9W-Oo3Q", "business_id": "0KULrKCxI5RbRwTIylyHEw", "user_id": "Poipwd6qlVQCEbutr6gxaA", "date": "2016-05-25 21:21:27", "stars": 2.0, "text": "THE GOOD: \n- Close to my home \n- The clerk from Colorado is really friendly and helpful. Go to him! \n\nTHE Bad: \n- Parking is a huge hassle. Small spots, dangerous entrance, and patrons seem to be in a hurry all the time so proceed with caution. \n\nTHE UGLY: \n- We recently moved. We had a package get sent to our old address and was told by the post office on base that THIS post office will receive a notification and forward the package to our new address. Forwarding Addresses are GOOD FOR 1 YEAR. I tracked that package like a hawk. They didn't even attempt to delivery it to us and sent it right back to the sender. WTF?! \n\n- One of the clerk's has a poor attitude and offers horrible customer service. Send the poor man in a different department. He obviously hates customer interaction.", "aspect_word": "clerk, Parking, entrance, patrons, attitude, customer, service, man", "sentiment": "pos, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7365, 0.7134, 0.6446, 0.6725, 0.8719, 0.5920, 0.6817, 0.5687, 0.8248, 0.5705", "emotion": "joy, fear, fear, sadness, neutral, neutral, fear, anger, sadness, neutral" }, { "review_id": "gv6LpzzH-E1BSA2tFGTrag", "business_id": "NYK-tAizJTF_RFlu19whGw", "user_id": "KzK0vWYjL7XXsxiZ7FS3CQ", "date": "2013-09-04 04:30:18", "stars": 2.0, "text": "I have used this outlet a number of times but I find that cars are never properly cleaned. Other issue is that the model I request never seems to be available and I am often asked -- would you like a SUV? would you like another model?\n\nRecently I got an Impala but steering did not seem right and the car made a funny sound when started. I went back and got another car, a KIA -- beautiful car but there was a cigarette hole in passenger seat. \n\nStaff try to accommodate but in my opinion cars are whipped in and out so fast that proper cleaning of the glass does not happen and is easy to correct. Dirty glass smears can cause accidents if a driver is blinded by the sun while driving. Last car I had bug marks all over the front of the bonnet. Minor point perhaps, but they are easily removed with Bug and Tar remover. Cars are washed but are left to drip dry when a simple fix would be to dry them off with a chamois. Otherwise dust gets on the wet car. \n\nWhen I returned a car, I brought my concerns to the attention of a senior agent as the front desk clerk asked me \"Was everything OK?\" When I brought up the points the senior person told me \"There is no pleasing you.\" I took that to mean they no longer wanted by business. I wished the other clerk a nice day and left. I will use another Enterprise outlet for now. \n\nIf others like this outlet they should continue using it. Not for me....", "aspect_word": "steering, seat, Staff, glass, chamois, front desk, clerk, person", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.5201, 0.2271, 0.6065, 0.4264, 0.4900, 0.2374, 0.3369, 0.3420, 0.3689, 0.2681", "emotion": "surprise, surprise, anger, disgust, neutral, neutral, fear, neutral, joy, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "IKN0EUYvWuk0XmgwkP-Q-Q", "business_id": "xg7WrHbcSfOX1oyY-SO9bQ", "user_id": "OI73yxNS6xz0SvHvphlIyw", "date": "2011-09-20 00:53:00", "stars": 1.0, "text": "Waste of time and money. I know that corporate chains are the bane of my existence but I'm new in the area and had a terrible time finding a quick and easy place to catch some of the NFL games. Well, Chili's was the wrong choice. They offer 2 for 1 Happy Hour drafts but then pour you an 8 oz draft. Yeah they say it's 10oz (which is too small still) but then they fill it with an inch of head. Hey Bartender... I used to be one, I used to even own a microbrewery, don't try to convince me I'm getting a deal paying $6 for 16 total ounces of Sam Adams. I'm not.", "aspect_word": "draft", "sentiment": "neu", "sentiment_score": "0.4452", "emotion": "fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "x381dJNBAde0mo-93ZRKhQ", "business_id": "cUy6-upjaFCvCxLDyvaGpQ", "user_id": "33U_zBzKfaEZt2AZ0wpegg", "date": "2018-01-12 01:59:19", "stars": 2.0, "text": "This is not really an IHOP, it's more like a lobotomized IHOP. At least the things that I normally order we not on the menu or available. The lady at the register looked embarrassed at having to tell me a couple times that it was not available. I ended up with something but still not happy. Can't blame the employees just because Corporate can't figure out what customers like. I'm a truck driver and won't be stopping at this location again.", "aspect_word": "menu, lady, employees", "sentiment": "neu, neg, neg", "sentiment_score": "0.8690, 0.7865, 0.8220", "emotion": "neutral, neutral, sadness, neutral, neutral" }, { "review_id": "iHhsKvtgrpshCnmNqJFM0g", "business_id": "IWHdx0NhDKADkGOgXgOFKQ", "user_id": "AbMjnKOwg736fcIu8apuyQ", "date": "2018-05-31 02:08:13", "stars": 3.0, "text": "I think I ordered the wrong thing.\n\nThe wait for Tommy DiNic's and overall 4-starness on Yelp both said \"Yo, youze, guh head get a sammich.\" So, I hopped in line ... and it moved too quick ... because before I had time to read Yelp reviews, I was at the front, faced with choosing a sandwich: Roast Pork, Roast Beef, Italian Sausage, Meatball, Hand-carved Italian-style Pulled Pork, or Hand-carved Brisket of Beef plus toppings: Sharp Provolone, Peppers, or Greens.\n\nIn a panic, I opted for the most expensive ($11.50) Hand-carved Brisket of Beef Sandwich with Hot Peppers & Provolone ($1.75 extra). It didn't take long to get the sandwich. It was loaded ... with disappointment. The meat was bitter, the peppers lacked heat, and the provolone was playing hide-n-seek. \n\nTommy DiNic's is famous for its sandwiches and a popular attraction in Philadelphia's Reading Terminal Market, but for $13.25, I was reminded to \"check Yelp twice ... order once\" because clearly I ordered the wrong thing.", "aspect_word": "wait, sandwich, Pork, Roast Beef, Sausage, Meatball, Pulled Pork, Brisket, Beef, toppings, Peppers, Greens, Beef Sandwich, Provolone, meat, peppers, heat, sandwiches, Reading, Terminal", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.7188, 0.7604, 0.5500, 0.4353, 0.4904, 0.5611, 0.4660, 0.4158, 0.4152, 0.4970, 0.3871, 0.4729, 0.3650, 0.4443, 0.4750, 0.4159, 0.6760, 0.6603, 0.4727, 0.3141, 0.5969, 0.4338, 0.2918", "emotion": "neutral, fear, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, anger, neutral" }, { "review_id": "2hOypauhrrdCy531K7ey4Q", "business_id": "JwDz-h8-R8lXvgpFQTz3vw", "user_id": "TINJU5ib4OMlCL07JqYGhA", "date": "2012-05-10 13:30:59", "stars": 1.0, "text": "I don't expect a lot from a place like Walgreens. I know the prices are higher, but let's face it: Walgreens is really just a super sized convenience store. What I do expect is the staff to GET OFF THEIR CELL PHONES and actually help customers. One employee was in the aisle, chatting away and ignoring me when I asked for help finding something. A second one was behind the register, talking VERY LOUDLY about going to the club. I'm completely flabbergasted by the complete lack of any kind of professionalism.", "aspect_word": "prices, staff, employee, register, professionalism", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.7398, 0.7108, 0.7400, 0.4076, 0.5499", "emotion": "surprise, neutral, neutral, disgust, disgust, surprise, neutral" }, { "review_id": "96pZYt5X7fMAm-Dc8Jfa8Q", "business_id": "STxJNPhcfYuwZOAy74rhEQ", "user_id": "phLMpZoxesQIA0aLeJ8EkQ", "date": "2012-10-03 22:17:38", "stars": 5.0, "text": "I think we go to PetSmart every weekend and spend our paychecks...there is ALWAYS something to get or something you need.\nRecently we had purchased a 55 gallon fish tank from a private owner, but needed a new top, which we purchased here.\nWe set everything up and then the light (there are 2) on the left went out. we had an extra light bulb, so we switched it out and it still didn't work. we took it back and got a new one. Set the new one up and the SAME thing happened, very odd.\n\n This time i spoke with the manager and told him what happened. This was new to him but he said he would exchange it again. He even went a step further and called the company to see if they had any ideas. (there was a few feedback, like drip line and light bulb tightening) but in any case, to take care of us.\n\nUnfortunately it happened again, but i started thinking that this was our issue (or a plug issue) so i didn't take it back a final time. we ended up getting one long light that hasn't gone out, so i guess it was the hood, but still appreciate the manager going above and beyond.", "aspect_word": "tank, manager", "sentiment": "neu, neg, neg", "sentiment_score": "0.3806, 0.6696, 0.4718", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "YyDQajczhGEP4Ibwaez9Zw", "business_id": "bT-YK_qvFWdE1-DHugSiFw", "user_id": "m4G46JJeN-fcYLhvA4mRew", "date": "2015-08-23 02:54:59", "stars": 2.0, "text": "Yes, it is a Dennys. Yes, it is in Pontoon Beach, Illinois, but there should be some standards.\nWhile the waitressess were polite enough, the food leaves much to be desired.\nI ordered an omelete. After having a few bites, I cut it up into four equal sections and brought it home to use as anti-vibration pads under my washing machine.", "aspect_word": "waitressess, food, washing", "sentiment": "pos, pos, neu", "sentiment_score": "0.4102, 0.4904, 0.3657", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "yRpqdJrEZOESQtjMC55yxg", "business_id": "SyKHFYhRzW1hlwDga5EWWw", "user_id": "HPqD_nATHVuVjTyt0Rxatg", "date": "2015-06-07 18:54:43", "stars": 4.0, "text": "I'm becoming a regular at Whole Foods, and I'd have to say that I've been missing out! I never really shopped here before except for random items. Now that I'm actually shopping here, I'm really impressed! I'm always happy with the level of quality in the food and variety in all departments. The customer service is also excellent!! I can't stress that point enough. I'm always able to find a clerk who is happy to help, and that's a big deal to me. That's the kind of thing that will keep me coming back.", "aspect_word": "quality, food, customer service, clerk", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5394, 0.6265, 0.5922, 0.5602", "emotion": "surprise, surprise, joy, joy, neutral, neutral" }, { "review_id": "wR82AGihnuOBLJNPwGtxew", "business_id": "GZA3iZJm6-_-UT95BerzUw", "user_id": "5sppunkhHDX6h3LaQlS3bg", "date": "2019-04-23 00:26:39", "stars": 1.0, "text": "NASTY!!!! nasty nasty rude woman who worked there!!!! I'll never go back there again! She was sitting down on the counter when we walked in and she got up and acted like she was pist off to take our order. Then when I asked her to toast my sub she huffed and rolled her eyes. She had told us as I was ordering that they were just busy and how she was over it. Dirty long nasty finger nails... not clean and when my mom went to order she threw the bun and was super bitchy! She's nasty and rude and shouldn't have a job!!! The poor guy who had to work with her feel sorry for him!!! I'm shocked they haven't fired her yet for previous complaints! They obviously could care less about their business ‍ do this company a favor and DONT WASTE UR MONEY!!!", "aspect_word": "counter", "sentiment": "neu", "sentiment_score": "0.5829", "emotion": "anger, anger, neutral, disgust, neutral, neutral, surprise" }, { "review_id": "kjLStqSa_uX3eo9B6w9g_g", "business_id": "sYgyAxvuDP1799oiGXqE_A", "user_id": "ldtxYghu6OLAMxRkkKh3uA", "date": "2018-12-01 03:50:52", "stars": 4.0, "text": "I was surprised that I haven't written a review for this place since I being here a few time. MOD Pizza is a franchise that is very populated in some part of the USA. The concept of the pizzeria it's a bit particular.\n\nAll pizzas on the menu are the same prices; it only depends on the size of the pizza, not on the topics. So you order a cheese pizza or a meat lover pizza at the end of the day is going to be the same price, but you also have the option to make your own pizza adding as the most topics that you want, and the price will remain the same. \n\nOne thing that impresses me that the staff is always energetic and willing to have a talk with any of their guess, also the place is pretty big and it always clean, I can recommend this for lunchtime because there also are very fast.\n\nThey also offer a salad version with you can also add any topic for the same price.", "aspect_word": "menu, prices, pizza, cheese pizza, meat, price, staff, lunchtime, salad version", "sentiment": "neu, neg, neu, neu, neu, neu, neg, neu, pos, pos, neu, neu, neg", "sentiment_score": "0.7849, 0.4409, 0.4875, 0.4532, 0.4463, 0.3907, 0.3827, 0.5337, 0.2865, 0.7553, 0.7043, 0.4279, 0.3667", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "XEVfVabTdikHVwAHwJgIVA", "business_id": "Ivz64kurFQ3uq3Np26LzKg", "user_id": "fCvMnJU1Z-XhAjKg99wK3Q", "date": "2016-03-22 13:55:35", "stars": 3.0, "text": "Fine for dropping off packages. \n\nMy only real experiences here have been dropping off packages that already have labels on them. The guys that work here can be a little slow but are generally friendly. \n \nWhat really bothers me is that they charge you a dollar to tape a box shut. Even if it's just six inches of tape. Thankfully I live nearby so after I found this out I was able to go home and use my own tape. Since then I always come with my packages fully ready to ship. \n \nParking is plentiful and convenient.", "aspect_word": "packages, guys, Parking", "sentiment": "neu, neg, neu, pos", "sentiment_score": "0.4705, 0.7571, 0.4350, 0.4702", "emotion": "anger, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "W2I--EU5_F4jz-T3iYw0Pg", "business_id": "tYyPdrujUwZCtFCM-78iHg", "user_id": "dfo4nvo4OA-OcerrI8fErg", "date": "2011-03-04 06:10:42", "stars": 2.0, "text": "One knows going to Panda Express for Chinese is akin to going to Taco Bell for Mexican; however, at $9.00 + .82tax an order one does not expect six large and stringy pieces of tough and rubbery gristle in a 1-portion serving of Kobari Beef !\n\nTwo stars to management for their gracious handling of the situation.", "aspect_word": "Mexican, Beef, management", "sentiment": "neu, neu, pos", "sentiment_score": "0.4774, 0.3616, 0.5987", "emotion": "neutral, neutral, neutral" }, { "review_id": "o1OB1r89OeHO9QbOxvubrA", "business_id": "YKldixS72QacU8TvMquyfA", "user_id": "Tz7U_ylWhcaPBU5YLHk9tg", "date": "2010-04-16 01:07:30", "stars": 2.0, "text": "I eat at Whole Foods A LOT. I get coffee on the way to work, eat there for lunch, shop on the way home, etc. And, when I travel for work and play, I often rely on Whole Foods to eat healthfully on the road.\n\nBut, the Franklin Whole Foods is NASTY. One would expect the salad bar to have things like mixed greens. Or cucumbers that aren't translucent. Or for there still to be food on the hot bar, or sushi in the case at 7pm. I expect an abundance of deliciousness should I try to eat at Whole Foods. Sadly, this location does not deliver. At all. I am going to have to start staying in Green Hills so that I can go to that location!", "aspect_word": "coffee, lunch, salad bar, greens, cucumbers, food, bar, sushi", "sentiment": "neu, neu, neu, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.6309, 0.8317, 0.4116, 0.3997, 0.4540, 0.3018, 0.5281, 0.3684, 0.6399", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, surprise" }, { "review_id": "Ev6w804Hr_9A_K6mrSXXRw", "business_id": "YjcWqy2UfCmBeiPbgdFxVA", "user_id": "ab793i4w2ZcIufEbR5ZqmQ", "date": "2017-02-01 01:20:51", "stars": 1.0, "text": "This is the slowest pharmacy I have ever seen. Always a line 6-7 deep to pick up and 3-4 cars blocking traffic due to backups in the drive thru. Chronically understaffed. A true failure of management in action. \n\nUpdate: months and months later and still the same inept business. The leadership of this pharmacy should be fired.", "aspect_word": "pharmacy, understaffed, management, business, leadership", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.5276, 0.6938, 0.6405, 0.4635, 0.5562", "emotion": "neutral, sadness, sadness, anger, neutral" }, { "review_id": "DP6GMnEG7tg_dr14hTgHpA", "business_id": "Teabe43lPy9IXdBlIMgn2g", "user_id": "FlXBpK_YZxLo27jcMdII1w", "date": "2021-06-19 07:41:11", "stars": 4.0, "text": "I'll spare the details of my first Brazilian but I think it went well! I'd say the wax took between 10-15 minutes which I felt to be an appropriate amount of time but I don't have a basis for comparison. Amy Jo was my waxer and she put me at ease and was very professional. She really knows her stuff and did a great job. I'm still hair free two weeks later which is pretty remarkable for this Italian girl!\nMy only issue was the whole locking of the door situation in the name of covid safety. I personally find it to be idiotic and over the top. I didn't feel any safer waiting for someone to unlock the door while I got soaked in a thunderstorm. We all end up in the same waiting room anyway so I'm not sure what the point is. \nAnyway the staff is lovely and I will be a repeat waxer! I'm grateful to Amy Jo for the experience.", "aspect_word": "door, waiting, staff", "sentiment": "neu, neg, neu, neg, pos", "sentiment_score": "0.3869, 0.6317, 0.5336, 0.5771, 0.7576", "emotion": "neutral, neutral, neutral, surprise, disgust, joy, neutral, joy, neutral" }, { "review_id": "VydEsi7QcN5_5JzbdAknjA", "business_id": "laJMQj5UUpIpan0E3Tvq_g", "user_id": "LeuWzU0DurkyhKnJ0BjCuw", "date": "2015-03-17 14:13:16", "stars": 5.0, "text": "I was directed to go into the UPS store on Allisonville Rd. the other day to send off an AT&T router. I found the staff there to be both helpful as well as nice. They were quick to speak and even faster to assist in any way possible. I have been into the post office and have been ignored or treated like a number. This was the complete opposite. It was nice. Thanks UPS Store!", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8412", "emotion": "surprise, joy, neutral, sadness, neutral, joy" }, { "review_id": "qm86aXgZqHdwr1HbxFJNng", "business_id": "pV6_wEj6GO_0R3VaCxSKNg", "user_id": "FtsgrpdKmImYQxZwINL0dA", "date": "2021-06-14 16:55:54", "stars": 2.0, "text": "Hope you're not trying to catch a flight! Normally Shake Shack is worth the wait, but not this time. This location is not on par with other locations. The meal came out after about 10 minutes, which wasn't too bad. They forgot the mustard. Then I waited about another 10 minutes for the shake to come out. The burger was crunchy/burnt, but the fries and shake were good. Shake comes in a mini-cup around 12oz.", "aspect_word": "wait, meal, mustard, burger, fries, shake", "sentiment": "pos, neu, neg, neg, neg, pos", "sentiment_score": "0.3506, 0.6543, 0.5103, 0.5162, 0.3126, 0.3169", "emotion": "neutral, fear, fear, neutral" }, { "review_id": "nrXBRvDCYnakE8sMqs9UjA", "business_id": "7MRw1gBlbrMMvO0zAKeLdA", "user_id": "WPgnzyZMGI1liKDBwTmAyg", "date": "2014-08-01 11:32:52", "stars": 5.0, "text": "Employee Jared did a fantastic job of providing me with the most excellent customer service. He went out of his way to help me solve my problem with my A/C by coming outside and looking at my car. All I needed was a small bolt removed and I was all set. He went above and beyond what any normal employee would do to help a customer out and that's something I appreciate. I may not have spent any money during my time at this store, but you better believe that Pepboys in Collegeville will be getting ALL my business so long as I live here. Customer service is key.", "aspect_word": "Employee, customer, service, employee, Customer", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7088, 0.3867, 0.8255, 0.3981, 0.5380, 0.6626, 0.4447", "emotion": "neutral, anger, neutral, joy, surprise, neutral, neutral" }, { "review_id": "SctPhlIMK5FPKMeIqj0jCw", "business_id": "Vgkz-0jEkYig7_WPTiTgyw", "user_id": "oF20BNxcphfedn93Nfwd9w", "date": "2017-02-13 15:59:21", "stars": 4.0, "text": "I happily live less than 2 miles from 2 Starbucks but this one is the closest. I am thinking, walk up here on a nice sunny day type of close because it is only about 2.5 blocks away.\n\nThe staff: They're always friendly and accomodating. They don't rush you. You can always expect greetings when you come in and smiles on their faces. They always get my orders right and they do it in an efficient manner.\n\nThe storefront: Clean and well-maintained. There are several tables and comfortable seating inside. Some outdoor seating as well and a drive-thru.\n\nYou can get the usual drinks available at any other Starbucks here as well as the pastry/food options. You can hang out and enjoy your beverage inside where you will find a few tables and comfortable chairs or take it to go.", "aspect_word": "staff, storefront, tables, seating, drinks, pastry, food options, beverage, chairs", "sentiment": "pos, pos, neu, pos, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7573, 0.5410, 0.3514, 0.6332, 0.3984, 0.6931, 0.5130, 0.4588, 0.6979, 0.5303, 0.3955", "emotion": "joy, neutral, joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "9cdrMGN5qA_42dEmxe3OFg", "business_id": "3OniQMJgbx3BVWkJ6e-scA", "user_id": "gIzS3s4yZm6WiXM3TcQMPQ", "date": "2014-02-21 05:46:44", "stars": 1.0, "text": "To start with I went to IHop first but they were closing as we walked up. The Manager said he was sorry. The door said 24 hours. I wonder if the owner knew they were closing?\n\nEnded up here as we didn't want \"fast food\" and wanted to sit down to eat. \n\nWe made the 4th table in the place. \n\nThere were only cooks in the place. The wait staff was not around. After about 7 min of sitting there the main cook came over after trying to get the servers to come out from the back and offered us something to drink while we were waiting. \n\nAbout 5 min after he brought us waters the waiters came in from the back. \n\nOne guy looked stoned and would not make eye contact with his boss. \n\nI guess they were in the middle of shift change. \n\nThe waitress finally took out order. She was nice. It then took another 6 min until she put the order in. \n\nThe food here is the same as the rest so not rating the food. \n\nThe service really sucked. We would have left but no where else to eat at the now 11:30pm. \n\nWill eat at this location again only if the very last choice. \n\nThe Patty Melt was good though. Lol", "aspect_word": "Manager, owner, food, cooks, wait staff, cook, servers, waiters, boss, waitress, service, Patty Melt", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.9019, 0.8231, 0.4111, 0.5638, 0.5979, 0.2704, 0.5466, 0.7071, 0.4181, 0.7257, 0.3893, 0.4314, 0.8353, 0.3471", "emotion": "sadness, neutral, surprise, neutral, neutral, neutral, disgust, neutral, neutral, joy, neutral, neutral, sadness, neutral, joy, neutral" }, { "review_id": "_iqI-gbXn0TxzpNAY1rJFw", "business_id": "0kCEDHvhqB7uUEpIeVfVNw", "user_id": "oSiV6M8omCISIVeRYml_zg", "date": "2016-01-31 23:20:02", "stars": 1.0, "text": "Placed my order two hours ago and am still waiting for my order. An hour and a half in I called to cancel and she told me there was no way to track my order or see if it had already left. Then she offered $2 off. Gee. Thanks. I'll never order from here again.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, sadness, neutral, neutral, neutral" }, { "review_id": "Z-LYzVwpaxknDffWQwfdUg", "business_id": "iEipb1sh0CiHScEgpPNDow", "user_id": "s-5Cgq3IZvPALrlu0l34aw", "date": "2017-01-25 20:42:11", "stars": 5.0, "text": "I came here for lunch with my mom. Our server Zack was very knowledgeable, and also quick. He was super kind and nice to us too. \nOur first time here. They had lunch special for good prices. The portions are good and they had the endless salad/ soup. Salad was very tasty and the soup was good too. \nThanks to Zack again !", "aspect_word": "lunch, server, prices, portions, salad, soup, Salad", "sentiment": "neu, pos, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8885, 0.8205, 0.4118, 0.8113, 0.7826, 0.5585, 0.3336, 0.6075, 0.7333", "emotion": "joy, neutral, joy, fear, neutral, joy, joy, joy" }, { "review_id": "rKFxJpWhBYmCfJp4PeqELQ", "business_id": "gpyLhszdiZ2_eIXeLIMU4w", "user_id": "TsoKyAS43gOkm6GaDeX5sA", "date": "2017-03-19 17:06:28", "stars": 1.0, "text": "This dominos has the worst service. Took 2 hours for food. When I called the manager gave me nothing but attitude. WILL NOT order from them again. Disrespectful staff and worst delivery service. We were only a 10 minute drive away. Tracker lied and said we had the food but it didn't arrive for 2 hours.", "aspect_word": "service, food, manager, staff, delivery", "sentiment": "neg, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.8858, 0.8287, 0.8987, 0.8756, 0.6336, 0.4398, 0.7462", "emotion": "disgust, neutral, anger, neutral, disgust, neutral, sadness, neutral" }, { "review_id": "vwTKD0yGT64o_it9mLaBtw", "business_id": "iEaiQGM23OWKGCybkvd4Pg", "user_id": "6J9_G3HMr-0yf2I4NHXhfA", "date": "2013-10-12 14:19:16", "stars": 5.0, "text": "This place is actually really nice for what it is. \n\nThe staff are super friendly and the job they do is quick. \n\nMake note though, they will try and upsell you on a ton of services. Make sure you know what you want and need before you go in. I would steer away from their \"Gas Line Treatment\" product. Its around $60 for a liquiod they pour into your gas tank. They litterely sell the same thing at Pep Boys for $9.99.", "aspect_word": "staff, services, Gas Line, liquiod, gas", "sentiment": "pos, pos, neu, neu, neu", "sentiment_score": "0.8629, 0.4142, 0.3449, 0.4146, 0.4895", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "P7kIz0rUiqwzJTocz3QDsg", "business_id": "5Mqe-TAK7GzwiZapwNqQbA", "user_id": "94D9sUd6i9ut2P8972pnWQ", "date": "2011-03-10 22:06:00", "stars": 3.0, "text": "This is your run of the mill Dunkin Donuts - the staff has always been friendly and helpful whenever I stop in, the facilities are clean, and they've always done a nice job with my coffee. My only complaint would be the short hours and lack of Wi-Fi.\n\nConvenience will definitely have me coming back!", "aspect_word": "staff, facilities, coffee, Convenience", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.8507, 0.7256, 0.6052, 0.4107", "emotion": "neutral, joy" }, { "review_id": "FFESFJWB2RSlXXZ8c5PvxA", "business_id": "m30Oirs6mKg8kzh6tqEnZQ", "user_id": "vBZywpF-vTrS3oayjpjkAA", "date": "2013-03-26 16:59:34", "stars": 4.0, "text": "This is your standard UPS store, shipping, shipping supplies, mailboxes, a copy machine. What makes it stand out is the friendly and kind service that you get here. The kindly owner works every day behind the counter, and she and her crew are lovely people, always smiling, even through the crush of holiday shipping. \n\nOne reviewer noted long wait times, and that's something I've not really experienced outside of the holidays. This is my \"go-to\" place for shipping and I prefer it over the post office, even though the post office in my neighborhood is a little closer. I spend much less time waiting here.", "aspect_word": "service, owner, counter, crew, wait times, waiting", "sentiment": "pos, pos, neu, pos, neg, neg", "sentiment_score": "0.8459, 0.7485, 0.6107, 0.6274, 0.4808, 0.5583", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "UuGTk9XkiGJ448rM53hSpA", "business_id": "9_uigKs9GCwg9dFKkq_Kfg", "user_id": "OIygI2H2N74-O88rtFrQVg", "date": "2018-01-09 05:37:44", "stars": 3.0, "text": "Wasn't there long enough to really give it more attention for an in depth review. We stopped in after walking on State Street, enjoying the lights and holiday atmosphere. Headed back to our car, this location was convenient.\n\nIt does have the charm factor of being two stories inside the space, with the upper floor being mezzanine style above the barista's serving bar. One could imagine this being in San Francisco or Seattle, with the vintage vibe of a Victorian era space.\n\nWe received our drink in a reasonable amount of time, made correctly. The shop was pretty busy on New Year's Eve. The staff was working regular hours, until 10 PM that night.\n\nThey have a good location, centrally located on State Street, across from Paseo Nuevo, and not far from City Hall.", "aspect_word": "lights, atmosphere, location, barista, serving bar, vibe, drink, staff", "sentiment": "pos, pos, pos, neu, neu, pos, neu, neg, pos", "sentiment_score": "0.4187, 0.7573, 0.4709, 0.4582, 0.3689, 0.4159, 0.6772, 0.4170, 0.5856", "emotion": "neutral, joy, joy, joy, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "REIoR0NkyiOWunziJu-vvg", "business_id": "EEs_jK26kMA87hc-5_Ni8Q", "user_id": "lFCSTLOE1r5RhlqZcfyJIA", "date": "2011-12-18 15:59:10", "stars": 3.0, "text": "Occasionally I head to Burger King late night when nothing else but McDonald's is open. I know that they aren't in the back hand-molding veggie burgers. Obviously they are frozen which, unless you're Dr. Praeger's, is not a good thing. But I swear these are good. Homemade good? Heck no. But when I say I want double pickles, I get double pickles. When I say I want onions, ketchup, mayo, mustard, cheese, and no lettuce or tomato, every single time it's come out that way. That's the great thing about BK...the ability to customize. And not just the ability, but they ENCOURAGE it.\n\nI will never forget my fast food trips as a kid, ordering a bun with cheese because nothing was vegetarian. And it was always a huge ordeal too. \"You know...like a grilled cheese?\" People just couldn't understand it. And, as a younger adult, I would hit up McDonald's for a Big Mac with no meat, or some cheese rolls from Taco Bell (ok I still do that). But now I actually have OPTIONS. I'm not forced into grilled cheese land. And any fast food joint that thinks of people other than the chicken nugget, beefy taco, half lb burger eating type gets a giant gold star from me. Or 3.\n\nOh, and that new french fry \"coating\" sounds like a code name from chemicals, but they do taste better. And you're already eating at Burger King so...when in Rome...", "aspect_word": "veggie burgers, pickles, onions, ketchup, cheese, lettuce, food, bun, grilled cheese, Mac, meat, cheese rolls, Taco, grilled, chicken nugget, nugget, beefy, taco, burger, french fry, coating, chemicals, Burger", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3167, 0.3411, 0.3094, 0.3556, 0.2943, 0.3840, 0.4368, 0.4012, 0.4708, 0.3470, 0.3417, 0.3058, 0.4053, 0.4245, 0.4688, 0.5239, 0.4164, 0.3864, 0.2779, 0.2998, 0.3743, 0.3051, 0.3699, 0.3136, 0.2482, 0.1994, 0.5453", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, surprise, neutral, surprise, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "sLFzPtP7zXXHU3yqt5ZunA", "business_id": "EmzPQvyNQH-lR81tcFrKSw", "user_id": "XslKNo5UDOafyZkKoJUTuw", "date": "2012-06-19 01:15:24", "stars": 3.0, "text": "I always wondered why WaWA is such a staple in Philadelphia culture. The pros is that it is convenient and usually carries competitive gas prices. The cons are that the hoagies are sub-par at best (except the meatball) and the sides are not that great either (the mac and cheese might be the best). For the morning it is nice for a quick grab of a breakfast sandwich, but the sandwiches are good in a pinch. I would much rather go to McDonald's and get an Egg McMuffin. WaWa does have a good selection of coffees, up to 24 oz. They also offer discounts on refills.\nSome major downsides include the fact that they are always packed, and navigating the parking lot should require an air traffic controller. Bottom line you are getting food from a gas station, I know they really started out as convenience stores but they have merged into a conglomerate that try to carry a little bit of everything. One thing that really irritates me about the breakfast sandwiches is that they do not have a prepared bacon, egg and cheese on an english muffin - really? What is up with that? In order to get a bacon, egg and cheese you have to settle for a greasy croissant, or go to the sandwich counter to order it specially - good luck with that during the morning rush! Come on, drop the croissant's and throw it on an english muffin, they use to be a premade sandwich in the mid 90's and then they became extinct, who knows maybe they were not Y2K compatible?\nBottom line, I love when places try to experiment with new options but it isn't cool when the cut something from the past.", "aspect_word": "prices, hoagies, meatball, sides, breakfast sandwich, sandwiches, Egg McMuffin, selection, coffees, food, breakfast sandwiches, bacon, egg, cheese, english muffin, croissant, sandwich counter, premade, sandwich, options", "sentiment": "pos, neg, neg, neu, neg, neu, pos, neu, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.2061, 0.5028, 0.3889, 0.3958, 0.5367, 0.5385, 0.4982, 0.3732, 0.5374, 0.3899, 0.5897, 0.4533, 0.2837, 0.3132, 0.2722, 0.3027, 0.6894, 0.5454, 0.3693, 0.2846, 0.5590, 0.3036, 0.3283, 0.4367, 0.3179, 0.2946", "emotion": "surprise, joy, neutral, joy, neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "-MUFjn69I78wnAw3H9CHMw", "business_id": "lDyqjSz6s36oeJ9EWQMYYA", "user_id": "XvbpXVYMvuhIXllJLS6uHQ", "date": "2011-09-08 17:30:55", "stars": 4.0, "text": "I stop here a couple times a week when I'm up early in the morning to bake cupcakes. I always park and walk in because usually there is a huge line of cars waiting in the drive through. Usually I am out of there before the last car I saw makes it to the window, so I am assuming that if you are in a hurry, maybe waiting in a line of 10 cars in a drive through is not the smartest idea. \n\nI like this DD, I don't eat donuts, but their bagels are good, and I enjoy the egg white veggie omelet flatbread. Much better than a McD breakfast, and comparable in price.", "aspect_word": "waiting, donuts, bagels, egg white veggie omelet flatbread, breakfast, price", "sentiment": "neg, neu, pos, pos, neu, pos", "sentiment_score": "0.3813, 0.3336, 0.6561, 0.4985, 0.2385, 0.5542", "emotion": "neutral, fear, neutral, joy, neutral" }, { "review_id": "YSHMrRoU6fzDY7-yO4PoCQ", "business_id": "-qLZigxir60lX8_8BrKLow", "user_id": "bYENop4BuQepBjM1-BI3fA", "date": "2020-11-08 16:40:44", "stars": 4.0, "text": "When I lived in STL, this was my go to Lowe's. Ah, hell, it was my go to hardware and nursery store, period. Being immediately off of 44 on Lindbergh, made it easy access. \n\nUntil I was prepping my house for sale, did I realize I haven't updated my review for 6 years. Bad me, bad Elite Yelper. Not how perfect you think your home is, when it is time to sell, there are various things that always need to be tweaked and repaired. Having this Lowe's close to home and always well stocked came in handy. \n\nI admit, I am not the sharpest tool in the shed when it comes to being a handyman. My \"handyman\" would send me to the hardware store for various parts and supplies and I always came here, because the associates would always help me find what I needed.\n\nBack tracking to my opening paragraph, I also came here for a lot of my nursery/gardening needs when I was doing landscaping at my STL home. Many times I found better deals on plants and containers then at many of the local nurseries near my LIndenwood Park home. \n\nI'll miss this Lowe's. You served me well while I lived in STL. \n\nWill I return? - To Lowe's yes, I have stock. \n\nWhen: September 24, 25 and 30, 2020\nWhy: Supplies to sell home in STL", "aspect_word": "landscaping, plants, containers, stock, Supplies", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.3807, 0.3300, 0.3612, 0.4658, 0.4533", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "NybHAX4fkL5sbMovYyRQyg", "business_id": "41LEg4ZgFDVnZfToxGXiGA", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2014-11-04 15:28:11", "stars": 4.0, "text": "The best way to win over an audience in a public speaking gig? Arrive bearing gifts. And if the audience is composed of college kids, arrive bearing edible gifts. \n\nI called Federal Donuts the morning of my talk and arranged to pick up four dozen hot donuts in assorted flavors at 1:15pm. I arrived right on time and there was a sheet with my order, but it wasn't ready. In fact, they hadn't even started. I tried to play it cool but, inside, I was already a mess of nerves and this added to the stress. \n\nLuckily, said donuts didn't take all that long to prepare, and I could tell the staff was hustling to get my order complete as quickly as possible. They even threw in a small box of fancies to set things right, which was a nice gesture. \n\nA student followed up with me after the lecture and mentioned that everyone loved the donuts. I wouldn't know since I left the room faster than a scared rabbit the moment I finished speaking, but I was glad to hear it. \n\nI still need to try their fried chicken!", "aspect_word": "donuts, flavors, staff, fried chicken", "sentiment": "neu, neu, neg, neu, pos", "sentiment_score": "0.3559, 0.3584, 0.5658, 0.3599, 0.4011", "emotion": "neutral, neutral, neutral, sadness, surprise, sadness, neutral, neutral, joy, neutral" }, { "review_id": "v2R6-pS5BtJsc9eWvgl_3A", "business_id": "E2njZ5llBW9dSdr6rcg7dg", "user_id": "DJBuyVr8_0k78ydUgonYdg", "date": "2018-02-24 17:02:23", "stars": 5.0, "text": "ALWAYS THE HOT PEPPERS!! I mean I just *found out* about the hot peppers and I'm obsessed. I feel like it's a waste that I have been missing out for soooooooo long. FOMO bumped up into high gear. \n\n1. LOCATION: Pretty great! A little obnoxious to have to drive through/around the parking lot but such is the traffic pattern. It's right behind the shell station.\n\n2. PARKING: just pull right up to the front door!! There are two designated spots as mentioned below which is great for a quick run in! It literally took 2 mins to park, go in, order, pay, get sandwich, and walk out. FREAKY FAST as they would say (for delivery-but hey v. applicable here too). \n\n3. It was a Friday night probably close to 7pm and there was literally no one else inside or around besides the two guys working behind the counter. It went super fast and had a great sandwich. #12 w sprouts and hot peppers, do it!!! \n\nI didn't really notice much since I was in and out SO FAST. Like was it clean? Shrugs. Would I recommend, sure!", "aspect_word": "HOT, PEPPERS, hot, peppers, parking, traffic, sandwich, delivery, guys, counter, sprouts", "sentiment": "pos, pos, neg, neu, neg, neg, neu, neu, neg, neu, neu, neu, pos", "sentiment_score": "0.5420, 0.4491, 0.4014, 0.2525, 0.4054, 0.4802, 0.7302, 0.4335, 0.3716, 0.5139, 0.5142, 0.2897, 0.2722", "emotion": "sadness, surprise, joy, neutral, neutral, neutral, joy, neutral, surprise, joy, disgust, neutral" }, { "review_id": "pPGJsX9TOVdGdPHE6qbBvw", "business_id": "cJz_yscQJqM9AMiawKM2Cw", "user_id": "EKYuzC9sI9zzTk43YPGAgA", "date": "2014-08-03 23:48:52", "stars": 5.0, "text": "My mom and I went in to this walmart desperate for a new tire to continue our road trip to Los Angeles. The associate, Bobby, informed us that they were out of the tire that we needed. After rechecking their stock he magically pulled out the exact tire we needed and installed it in less than an hour. It was one of the greatest cases of customer service I've ever experienced. Thanks, Bobby!", "aspect_word": "customer, service", "sentiment": "pos, pos", "sentiment_score": "0.5740, 0.4127", "emotion": "neutral, neutral, joy" }, { "review_id": "84Nlh7hJrVuoIRjRq_09IA", "business_id": "48zRWlrJVh1rcpTQCIRvJA", "user_id": "h7p-GuaHFGsiKCF4g6Bjqg", "date": "2019-01-24 18:16:40", "stars": 3.0, "text": "I am at this Starbucks ALL THE TIME. I work just north of downtown (between downtown and Germantown. This Starbucks is the nearest coffee shop I can walk to (or a coffee shop inside the farmer's market, but I prefer not to do that). It's in a hidden little area within the Doubletree Hotel. Walk down the diagonal sidewalk thing and you'll find it. The lines can get very long (a lot of state employees frequent this location in large groups), but they're pretty fast most of the time. They also do a happy hour (between 2 and 4, I think), when it's buy one get one free on drinks. It's just a Starbucks, but it's gotten me through many an exhausting day!", "aspect_word": "lines, employees, drinks", "sentiment": "neg, neg, neu", "sentiment_score": "0.6242, 0.4189, 0.8472", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, sadness" }, { "review_id": "M6vHTfr0pG6VjT5UHJ4Iwg", "business_id": "pl3uFIN3os6ZAkrhXh_mIA", "user_id": "cM2jwvasxzH_KKNAWrHdpw", "date": "2014-04-02 22:41:02", "stars": 5.0, "text": "i have been to a few dunkin' donuts in new york and this one by far is the cleanest and fast. Seems family owned which is not a bad thing i liked it here oh and i also got some dunkin' donuts mug since i am from the west coast and they do not have any over there so it was nice to be able to get a souvenir from the franchise", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "joy, joy" }, { "review_id": "_8TZcBlPnmjGCGUks62SHA", "business_id": "zbRelp0idrLenPVQKoJfVQ", "user_id": "WUgxsRUFjATha8L4qWYDww", "date": "2018-09-21 10:42:20", "stars": 4.0, "text": "I was hesitant to eat here at first because of past reviews but based on our service, the quality of the meal and experience I would am very glad we did. Responding to a promotion we decided a \"date\" night of endless shrimp was in order. We were greeted and welcomed and seated immediately. The best server ever \"JENN\" waited on us and she was by far better than 99.9% of any server I have ever had anywhere. The shrimp refills were prompt, hot and tasty. The best biscuits in the world were hot and tasty and there was not a single thing we would have wanted done differently. Ignore the previous reviews you see as based on my experience they have all been corrected - but no matter what ask for \"Jenn\" as I would eat there just because of her.", "aspect_word": "service, meal, shrimp, server, shrimp refills, refills, biscuits", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.5851, 0.5324, 0.5079, 0.7703, 0.4919, 0.5674, 0.3447, 0.8137", "emotion": "fear, neutral, joy, surprise, joy, joy, neutral, neutral" }, { "review_id": "taIurz2sF456OL7kRdFvcA", "business_id": "vgYFLyWDsXsGbHTwfa2ONQ", "user_id": "SGPCLi-kVZ_pz1w7VJtkeA", "date": "2019-05-04 11:49:05", "stars": 2.0, "text": "Seriously not a great spot. I HATE giving bad reviews but this place is run so poorly I feel people need to be aware. Dunkin is a chain so you have typical expectations and this location is way below the expectations. This is our 3rd time being disappointed. They usually get order wrong, ie wrong donuts provided. The last order our jelly donuts were literally smashed as if the guy at the window did it on purpose. This time there was no jelly in the donut...it's our last visit. To the owners...please give your employees some more training. There are some nice girls that work there so this is not pertaining to all...but your losing customers.", "aspect_word": "spot, location, donuts, jelly donuts, guy, jelly, donut, owners, employees", "sentiment": "neg, neg, neg, neu, neg, neu, neg, neg, neu, neg, pos", "sentiment_score": "0.3898, 0.4436, 0.6097, 0.2605, 0.4351, 0.3439, 0.7772, 0.5508, 0.3441, 0.5092, 0.5023", "emotion": "surprise, anger, neutral, sadness, anger, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "NnA5RM7QD4WVmIUmJ7XD7w", "business_id": "kVLuUIP2N3vqcePYea2k6w", "user_id": "QSIoCtJ1emofP1My3BfmHA", "date": "2019-01-12 04:06:39", "stars": 5.0, "text": "We went here for my daughter's birthday (her choice) because Olive Garden next door was a mad house and my daughter said she'd rather have the cheddar biskets. It was our lucky say because we beat the dinner rush, had a wonderful, efficient server named Joina and the food came out piping hot, ready and delish. As far as chain restaurant goes, this was IT. Joina also gave us freshly baked biskets as to his because we asked for them, and my daughter got a free birthday Sunday ice cream with giant scoops. Thank you for doing it right, red lobster!", "aspect_word": "cheddar biskets, dinner, server, food, biskets, ice cream, scoops, lobster", "sentiment": "neu, neu, pos, pos, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.4317, 0.7509, 0.8513, 0.7507, 0.2910, 0.3692, 0.3790, 0.3658, 0.4470, 0.4398", "emotion": "anger, joy, neutral, joy, joy" }, { "review_id": "GCeJsWwB5Rt-v3Q9rlKk4Q", "business_id": "9rT49TCcpjZyUVSo36-U_w", "user_id": "Fab-cbHohCECVUBdV6NDHQ", "date": "2011-02-10 22:55:26", "stars": 2.0, "text": "Everytime I visit this place I get the feeling like the employees just do not want to be bothered. I have walked through this place, past multiple people with nobody saying a word to me. This is one of the reasons I rather go to Lowes (down the street). Parking in the lot is a less than desirable experience as well.", "aspect_word": "employees, Parking", "sentiment": "neg, neg", "sentiment_score": "0.8997, 0.7103", "emotion": "anger, neutral, neutral, neutral" }, { "review_id": "i_1oqLi9OzRnF9XLRHT-Hg", "business_id": "UmVOfUFIiQjUNGHRkySaIA", "user_id": "OG1plHx9jfsrojJ7qrN5TA", "date": "2017-02-02 02:03:54", "stars": 5.0, "text": "Oh my goodness! I feel like I've cheated on Wegmans with Whole Foods. Not only that, but they're literally neighbors. It's like playing \"Eeny, meeny, miny, moe\", to figure out where I'll shop my groceries at. I can not lie, I love it here a WHOLE lot more though. \n\nI am a bit OCD. OK maybe a little more than normal. So coming here with everything neatly arranged and organized is like that sound of choir angels. Heavenly! Must I say the workers as well as shoppers are all so friendly. I should skip a 3 minute ride to Shop-Rite and drive an extra 20 minutes here more often now.\n\nMy boyfriend and I went crazy bananas with the wide selections of drinks they offer. Let's not forget the best part, the bakery! We basically kept pointing at everything we wanted and threw it into our basket. Not knowing we paid a lot more than we initially thought, but you know what? It was damn worth it!", "aspect_word": "groceries, workers, shoppers, selections, drinks, bakery", "sentiment": "neu, pos, pos, pos, neu, pos", "sentiment_score": "0.5721, 0.7587, 0.6047, 0.3648, 0.4821, 0.3577", "emotion": "neutral, neutral, joy, fear, neutral, neutral, joy, neutral, surprise" }, { "review_id": "ZciZYf7tJiqGlMPLwkPKjw", "business_id": "etU4of3VovLEW3MVDi_5sA", "user_id": "WD0pchQWVY5tBbPqRq4zjQ", "date": "2014-05-26 23:37:00", "stars": 1.0, "text": "The BEST donuts are ruined by the WORST staff members!! They don't give a hoot what you want. They just want you outta there!! I went in with my boyfriend to get some donuts because we used to live around here and where we live now? No Dunkin Donuts. I stayed far enough from the counter to indicate that I needed more time to decide and the rude woman kept saying over and over: can I help you? Can I help you? Really??? When I said \"not yet\" once, that should have been enough. I wasn't in the line or anywhere near it. She just wanted me out!! I made my decision and told her the 6 donuts we wanted and she grabbed the money from my hand and started with the next customer repeating twice \"can I help you? Can I help you?\". It's best to go to another location unless you want this behavior. The donuts were wonderful (creme filled, chocolate frosted, Boston cream) but the service was terrible.", "aspect_word": "donuts, staff members, Donuts, counter, woman, creme, frosted, cream, service", "sentiment": "neg, neg, neu, neu, neu, neg, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.4362, 0.6245, 0.5292, 0.3391, 0.3996, 0.7113, 0.4944, 0.2726, 0.3042, 0.2232, 0.2147, 0.8291", "emotion": "surprise, neutral, anger, neutral, disgust, neutral" }, { "review_id": "nFiv1LGUWYBYIcuTmI2_iw", "business_id": "e8TtxDPS7xM7RAMG178WnA", "user_id": "3EdPtq1nn7gdh1UfWqvjAA", "date": "2014-06-22 19:41:33", "stars": 1.0, "text": "This location has got to be the worst in the entire chain when it comes to getting drive thru orders right. You may as well ask them to give you whatever they have ready because you won't get what you order. \n\nGoing thru their drive thru is equivalent to ordering a pizza and then having Chinese food delivered. When you get home and discover their screw-up and call to complain, they want you to bring it back. HELL NO!!! If I bring it back someone is getting slapped upside the head. Get in your damn car and bring the correct food to me!! \n\nHow stupid do you have to be not to take the correct order at a drive thru? Apparently this Steak 'n Shake seeks out and hires the dumbest people they can find.", "aspect_word": "location, pizza, Chinese food, food", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.5069, 0.6867, 0.4402, 0.3750", "emotion": "disgust, neutral, neutral, anger, anger, anger, neutral" }, { "review_id": "-NUDVDlFkhPLZWIFCsCoHA", "business_id": "ro2wRFW6g0D0x93ZpqubEw", "user_id": "6U8XzMq_cxmxH4ZWZVpLFA", "date": "2015-01-01 03:51:09", "stars": 2.0, "text": "When my local pizza place closes before I can get home from work I order online from this location. Never had an issue before until tonight. Yes, I know it's NYE but when the driver showed up after an hour and we discovered that he brought us the wrong order I quickly called them to see how they planned on rectifying this situation. Apparently customer service is an expensive luxury for this place. I was placed on hold, hung up on when I asked for the manager. Then after 30 minutes on hold and going back and forth, I was told I'd get a free pizza on my next order. Next order? I'm never ordering from you again!!!! Our money quickly got refunded. Never again!", "aspect_word": "pizza, driver, customer, service, manager", "sentiment": "neu, neg, neg, neg, neg, pos", "sentiment_score": "0.4236, 0.7676, 0.7145, 0.4682, 0.8306, 0.4946", "emotion": "neutral, neutral, neutral, neutral, anger, neutral, surprise, anger" }, { "review_id": "MKjvvJ63S55CdJgsypmRqg", "business_id": "WfjsGrbSIswLMwGtKVNcwQ", "user_id": "SaYctOj-v2LNNkD4EXtZUA", "date": "2018-12-21 00:43:56", "stars": 4.0, "text": "I was on the way to the Philly half with a group of friends and was on the look out for a Dunkin Donuts for breakfast. We were already running late but DD is a pre race ritual for me and I was so glad to have come across this one. We arrived at the drive thru and I started to order. Between going back and forth between my group asking what they wanted and ordering multiple food things (one with special food restrictions) through the speaker, I was worried they would mess up the food order, as this is not unusual for Dunkin Donuts. Many a time my food orders have gotten messed up even when I ordered one item. We got our food quickly and everything came out as requested. We happily ate our sausage, egg and cheese croissants, washing them down with hot DD coffee, as we continued to head over to Eakins Oval ready to tear this half marathon up!", "aspect_word": "breakfast, food, speaker, sausage, croissants, coffee", "sentiment": "neu, neu, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8938, 0.6170, 0.4177, 0.3293, 0.4807, 0.4154, 0.6612, 0.6145, 0.3738, 0.3295", "emotion": "neutral, joy, neutral, fear, joy" }, { "review_id": "ahp_FodceW3gOo1OHCg4gw", "business_id": "2uTy7lLQv6yjvae0Y2sPeg", "user_id": "73Z1L0eG-5dyBGTKdfx1RA", "date": "2011-08-02 17:32:02", "stars": 3.0, "text": "This CVS location is my favorite simply because the pharmacy staff is so great! And there is a minute clinic inside for those crazy after hours medical issues that simply can not wait until monday. The NP on duty can perscribe you just what you need. \n\nOne quick tip would be not to stop in here in the morning if you are in a hurry the lady at the register is super slow but friendly. If you are in a hurry check out in the pharmacy or stop in somewhere else.", "aspect_word": "pharmacy staff, lady, register", "sentiment": "pos, neg, neu", "sentiment_score": "0.5467, 0.6834, 0.3578", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "ILOh_nlZGi9-QkIrnr4jcA", "business_id": "3PsEqlnwjHomQ_RKORS2lA", "user_id": "DLaKh1xREHFzG9nh22r8Ig", "date": "2014-06-24 01:07:11", "stars": 5.0, "text": "Ordering pizza because I'm too tired to cook and study...so...they (Marissa) were SUPER NICE on the phone. I opted for carryout since I was around the corner. I went with the specials. My pizza was ready right around the quoted time. I arrived early and the restaurant is very clean. The cleanest pizza place I've seen in a long time. I haven't been this happy with pizza hut in...ever. never will I ever go back to the one near my house (cough, broad ripple). So, absolutely nice & clean & perfect pizza.", "aspect_word": "pizza, specials, hut", "sentiment": "neu, neu, neu, pos, neg, neu, pos", "sentiment_score": "0.6836, 0.4304, 0.3332, 0.5554, 0.3089, 0.4139, 0.8466", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, neutral, sadness, neutral, neutral, joy, neutral" }, { "review_id": "w5HdQUluTYo3qmfTv7lhMA", "business_id": "zAjBjGVFIynuJ2QiXrpkxQ", "user_id": "cjLp1QarHZb_SCf6xJmIWQ", "date": "2018-09-11 07:27:58", "stars": 4.0, "text": "Had some Rx's from Maryland transferred to Walgreens...and I expected the worst. However from the moment I walked in the store, I was greeted with a smile. I walked back to the Pharmacy, and was greeted by several more staff....and they were smiling!\nThen at the Pharmacy counter....my order was handled with NO screw ups! I have used Walgreens in the past, and have been frustrated with the seemingly endless miscommunications between Doctors offices and pharmacy......however this time...PERFECT. \nI will use mail order for most of my Rx's...but it was nice to have the first Walgreens I used....just be no drama.", "aspect_word": "staff, miscommunications", "sentiment": "pos, neg", "sentiment_score": "0.5392, 0.5295", "emotion": "neutral, neutral, neutral, joy, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "yGB0jmG-VX9QMlWP7Weyrw", "business_id": "SjqPdS0Wlt4Atn2HaiKzdg", "user_id": "8pBxiAtZ-a6nnjO18ZkncA", "date": "2020-01-06 22:14:12", "stars": 5.0, "text": "I've been going to chick fil a for a while now and always have loved it. This specific location is well situated in a strip mall which brings a lot of people in. Make sure to come after the work lunch rush, other wise lines are longer. You can never go wrong with an original chicken sandwich with fries and a lemonade.", "aspect_word": "location, lunch, lines, chicken, sandwich with fries, lemonade", "sentiment": "pos, neu, neg, pos, neu, neu, pos", "sentiment_score": "0.6545, 0.6002, 0.5779, 0.4579, 0.4185, 0.4323, 0.3503", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "L5qlx7jv0iiG7jca4u5CHw", "business_id": "3bp9meFmn3VDWxkgBrG7tg", "user_id": "mv8vBVsWxBuILTPJXtEHbg", "date": "2018-07-26 17:11:02", "stars": 1.0, "text": "Disappointed, not sure what was going on today but arrived on a Thursday at 11:45 am, drive through order board wasn't working so went around(per home made sign on the board) at window waited over 3 minutes with no greeting or person coming to the window even though I could see employees making sandwiches. To be fair not sure if the lights were on or not, but they were open and they need to check on the drive through window. Left, went to Publix for a great Italian sub.", "aspect_word": "employees, sandwiches, Italian sub", "sentiment": "neg, neu, pos", "sentiment_score": "0.4649, 0.7568, 0.5206", "emotion": "sadness, neutral, neutral" }, { "review_id": "vMVUlfS26dYD0fGMyzBW-g", "business_id": "7zA6VfZnT4eoPvmo42IdSA", "user_id": "Pn1Xld3HAT6gg96rEAw-oA", "date": "2011-06-18 07:39:58", "stars": 5.0, "text": "I'm from out of town but always need to do at least one Steak n Shake trip when I'm in Indy. The food is like fast food prices but you get served. Tip well, it's got to be a hard job waiting on all the folks I see, they can't be that easy and the can't tip very well since the menu is so reasonable.\n\nThin Onion strings are very good.", "aspect_word": "food, waiting, menu, Thin, Onion strings", "sentiment": "pos, pos, neg, neu, pos, pos", "sentiment_score": "0.4801, 0.5511, 0.6832, 0.3993, 0.4910, 0.3220", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "3zAS8Wu3algnAd_VbaTaaw", "business_id": "RY6y9bVe3RlKq33pCX8wAQ", "user_id": "qyRY82mWq0mp68fovDpfbA", "date": "2008-07-12 02:29:28", "stars": 4.0, "text": "These guys were not afraid to deliver to our tour bus. Therefore, They are awesome. I've had Papa Johns before (of course), so I know what to expect. Pizza. We are all really hungry so I am sure it will be delicious. if not, for some reason, I will edit this review. ;)", "aspect_word": "guys, Pizza", "sentiment": "pos, pos", "sentiment_score": "0.4319, 0.5419", "emotion": "fear, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "3d-65Wr7uBtwcuGWPfNH6A", "business_id": "PCsOMhA-Qmw1H-eFYrNGSg", "user_id": "Ae0ePlUOZ3OA3WfcOaI1XQ", "date": "2021-01-02 23:48:18", "stars": 5.0, "text": "I come to Tampa every so often and like to stop by sparksmans wharf. I was super excited to see that there was a Jeni's here. I first had them when I was in Nashville. They were amazing. You can't come here and just try 1 flavor. I got the 3 mini scoop trio. It was only $6. Brambleberry crisp, lavender wildberry and sugar plum. All their flavors are unique and not your typical basic ice cream. My favorite was the brambleberry. There's pieces of crisp in it. The lavender wild berry was ok. Sugar plum was interesting. There was pieces of cookie or cake dough in it I think. Do stop by here for ice cream when in Tampa!", "aspect_word": "flavor, trio, plum, flavors, ice cream, brambleberry, cookie, dough", "sentiment": "neu, neu, neu, pos, neu, pos, pos, neu, neu, neu", "sentiment_score": "0.3517, 0.3552, 0.3615, 0.6401, 0.3083, 0.4264, 0.3028, 0.3757, 0.4583, 0.4872", "emotion": "neutral, joy, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "HlEzoOW72ksFWq5liD39iQ", "business_id": "tbOejfiW2lBnhduQELURmA", "user_id": "bJiYf-sjO-f4HyksdtJ_mw", "date": "2016-07-26 00:09:03", "stars": 1.0, "text": "Beautiful store, nice people, lots or merchandise but they do not carry all varieties of doses of prescriptions. Saw a doctor for a pain emergency today and he called in a a muscle relaxer and a pain med today and they did not carry the relaxer dose, so they said they would call would call the doctor to see if he wanted to do another kind of dose. What?? They said they would call me. Never heard from them, then when I called tonite they said they never heard from the doctor. I was very upset and they said they could order the med for the next day or call another CVS. ?? Why didn't they offer to call another CVS earlier??? I have been in pain all day and now I have to rush over to the other CVS to get the out of stock med AND pick up the other med from them. Two trips before I could even take anything to help me. I am NOT happy with this location.", "aspect_word": "store, merchandise, stock", "sentiment": "pos, pos, neu", "sentiment_score": "0.7448, 0.5780, 0.3861", "emotion": "joy, sadness, surprise, surprise, anger, surprise, fear, sadness, neutral" }, { "review_id": "8arI6WQT5dtpb1ZYIdeIjw", "business_id": "M9QyLU-Mr7l1lrvCzRmPKg", "user_id": "f9lq4KAus-xCsmJmjXeKVw", "date": "2010-03-12 00:00:10", "stars": 2.0, "text": "Ashley Furniture is a restaurant...\n\n\nConfused? I just wanted to make sure you were paying attention. Obviously it is a furniture store and not a very good one. The only reason I don't like it is because the style of furniture seems outdated. They have the kind of furniture I see at old relatives houses. The kind of furniture that can make the newest house look old. \n\nThe prices are comparable to what you would find anywhere else but I am just not a fan of what they have to offer. I would really recommend that you check out their website if you want to know what I am talking about and you may even like it. Personally I don't like to get anything that makes me feel older than I am.", "aspect_word": "furniture, prices", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4867, 0.4388, 0.3685, 0.6709", "emotion": "neutral, neutral, neutral, surprise, sadness, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "HsjjSqT0yIzdmdYXcZqGhA", "business_id": "k7AoT14yuZZ9fFUtGNZ_1A", "user_id": "eX8nLsFgHEL0vyia21z0Ng", "date": "2016-01-26 01:17:13", "stars": 1.0, "text": "My previous review had taken into consideration some growing pains at this location. Sadly nothing has changed. A simple order of \"coffee-black\", paying, and then hearing \"I only have enough for a tall, can I top it off with something else?\". Who would have thought a cup of their medium roast would end up impossible 80% of the time?", "aspect_word": "coffee, roast", "sentiment": "neu, neu", "sentiment_score": "0.4791, 0.2986", "emotion": "neutral, sadness, neutral, surprise" }, { "review_id": "nEOk6V3Gfv4k21nXs5Se3Q", "business_id": "J8yQM9YWKWLyeadqUgU8zg", "user_id": "o77ZukVPQnEyPPq0CqTT-A", "date": "2016-05-26 02:01:59", "stars": 5.0, "text": "I'm so happy CVS moved to the STL market area a few years ago. I use this location for all my pharmacy needs. I also have found cute and kitchy random seasonal decor. Always well lit no matter the time of day. Ive never had a staff member be anything but pleasant. I've also never walked through the door without someone greeting me. Pharmacy staff is helpful and has gone the extra step to help me find coupons for my expensive prescriptions.", "aspect_word": "seasonal, decor, staff", "sentiment": "pos, pos, neg, pos", "sentiment_score": "0.5672, 0.6078, 0.5495, 0.2994", "emotion": "joy, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "cM5I2W0YMXRxYeePYyzWxw", "business_id": "qQNfDDLim8Ogbhqi3mQf-g", "user_id": "Ovu9jXkl9ceiUHC-WH6DbA", "date": "2017-02-08 03:27:40", "stars": 5.0, "text": "I am a planet fitness black card member from Colorado. I travel the country a lot for work and I often hit up planet fitness locations around the country. I'd estimate I've been to at least 25 different locations, possibly as many as 30 or more...\nThis was, by far, the nicest planet fitness I've ever been to. Anywhere in the country. \nI checked in and let them know it was my first time, asked where the locker rooms were, etc... the manager introduced himself personally, pointed out hte locker rooms, made himself available for questions. \nThis place was huge! Probably the biggest planet fitness I've been to. Most of the typical machines they had at least 2-3 of, some more! Dozens of treadmills, elipticals, gazelles, etc. All the treadmills had their own personal TV's, plus TV's around the workout area showing music videos, the time, etc. which was cool. \nHad no issues with any other patrons, everyone seemed cool and seemed ot be applying to the real \"Planet Fitness\" judgement free code, etc. There were tons of employees helping check people in, cleaning, working in the restrooms/locker rooms, etc. It was truly great. Everything was spotless clean and the equipment newer/nicer than any other location I've been to.\nThose of you in the area, you are lucky to have such an amazing facility nearby. Keep in mind it is just $10/month if you are using just the one location, so it is a heck of a deal! I'd gladly pay $10 for a day pass just to visit when needed (at other chains, if there are no planet fitness locations in the area, I've had to pay as much as $20 for a one-day pass... luckily not at planet fitness!) :)", "aspect_word": "locker rooms, manager, patrons, employees, restrooms, locker, rooms, equipment, facility, pass, fitness", "sentiment": "neu, pos, neu, neu, pos, neu, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.4931, 0.4301, 0.4161, 0.3156, 0.4926, 0.5756, 0.3654, 0.4576, 0.2600, 0.3807, 0.2961, 0.3405", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, joy, neutral, joy, surprise, neutral, neutral, neutral" }, { "review_id": "RpgIQ_LTS8NmSgi7_pry6w", "business_id": "IFmXNVC3Qj5ZXfAzczle_A", "user_id": "ivseRuEpyDUHnB66D8O3mA", "date": "2018-02-22 18:50:13", "stars": 3.0, "text": "Food: 4 Stars\nService: 3 Stars\n\nLove having Starbucks in any mall as it's an easy way for me to get a little kick while I shop. What can kill an experience is the speed of service and getting your order correct. Not sure how \"Chai Tea Latte\" translates to \"Green Tea Latte\", but whatever. :|", "aspect_word": "Food, Service, service, Chai, Tea Latte, Green Tea Latte", "sentiment": "pos, pos, pos, neu, neu, neu", "sentiment_score": "0.5884, 0.8030, 0.6577, 0.4490, 0.5600, 0.5187", "emotion": "joy, neutral, neutral" }, { "review_id": "FrggA4Q7gAZN5qQYUEAJcQ", "business_id": "z_RrU_S1sCQ8GzNB9DLmMQ", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2011-08-13 22:53:20", "stars": 4.0, "text": "This Burger King is in a lot by itself on Route 23. In most respects, this is a pretty standard Burger King with adequate standards of cleanliness, except the restroom sink needed a bit of cleaning when I was there. The interior is up to date with comfortable wooden paneling. The food is bog standard Burger King as well. What sets this place apart is they have wi-fi internet and a set of internet terminals. It's a good place to update your Yelp reviews on a rainy day.", "aspect_word": "restroom, interior, food, terminals", "sentiment": "neg, pos, pos, neu", "sentiment_score": "0.3178, 0.5151, 0.3362, 0.2567", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "F6R5T95_8mTeK_ewt-4bIA", "business_id": "ZtZNEwpzAh0uKUKA1Gg-yw", "user_id": "Mg5khX7t4Yja5t78bNUsyA", "date": "2017-01-30 20:16:08", "stars": 4.0, "text": "My wife is convinced that McDonald's CocaCola is better than anyone else's, and we live not very far from the Magee Road store, so she or I drive through pretty regularly. I have no complaints about the food or the accuracy, this is a big thumbs up for Amy, the young woman whose voice we most often hear through the speaker. She sounds (and is, when you get to the window) constantly cheerful, always polite, and a joy to talk to, if only briefly. Compared to some of the 'greeters' at other fast food places, she outshines them all and makes driving through a genuine pleasure.", "aspect_word": "CocaCola, food", "sentiment": "pos, neg, neu", "sentiment_score": "0.3939, 0.3777, 0.4450", "emotion": "neutral, neutral, joy, joy, neutral" }, { "review_id": "yAyGVwlMHWiXUFyUvA9znQ", "business_id": "fLk_N8vU25DNZmbU-70gkw", "user_id": "RAtxWwSoLaLTphkNeqLNIw", "date": "2007-10-24 20:49:43", "stars": 5.0, "text": "When I die, I would like to be buried with a freshly made chicken fajita burrito (add guacamole) in my hands. I'll finish that thing before I get to heaven, too, cuz there's no way I'm sharing it.\n\nWhy is it so good? Chipotle just has better ingredients than wherever you're going for burritos. Rice, chicken, roasted veggies, salsa, guacamole - all off the hook.\n\nThe chips are amazing too. It takes all my might and willpower to get out of there without them.\n\n\"But it's a chain!\" Come on, you have to do better than that.", "aspect_word": "chicken fajita, fajita burrito, guacamole, ingredients, burritos, Rice, chicken, roasted veggies, salsa, chips", "sentiment": "pos, neu, neu, pos, neu, pos, pos, pos, pos, neu, pos", "sentiment_score": "0.4523, 0.3886, 0.4437, 0.8057, 0.4729, 0.3680, 0.4410, 0.3334, 0.3718, 0.3840, 0.8392", "emotion": "neutral, surprise, neutral, surprise, anger, neutral" }, { "review_id": "ieC_t1nD_akquJ837DUsfw", "business_id": "1UU89Z6rhiU5HHiDdGwGng", "user_id": "PXIy29gtEpBkVBRLrmDedQ", "date": "2018-03-20 20:51:24", "stars": 5.0, "text": "A DELIGHTFULLY DELICIOUS SURPRISE! \nHaving passed the restaurant almost daily, the bright blue and white exterior had never enticed me in. However, once I saw their TV ad featuring their Icelandic cod sandwich, I had to at least try it. And, boy, am I glad I did! \n\nI ordered that Icelandic cod sandwich, the fried shrimp and a vanilla shake to go:\n\nThe sandwich: start with the bun, which was a soft, fresh, tasty oblong hand-sized bun, containing a bed of freshly-shredded lettuce, a dollop of tartar sauce, and...one of the BEST fish fillets ever! It is a REAL fillet, lightly battered with a slightly crispy, tempura-style crust. It is not greasy, too salty, fishy-tasting nor old. They cook each sandwich TO ORDER. In short, this puts McDonald's, Burger King's and all other fish sandwiches to shame. I'm now a big fan. \n\nThe shrimp: I got the 10 piece order...a wise decision. The shrimp were hot, plump, tasty, tender, fresh and had a very light crunchy crust that was light, not heavy and as tasty as I can remember getting in any restaurant. \nThey even enclosed two fresh lemon wedges in the pack. A nice touch. And, like the fish sandwich, the shrimp were cooked fresh...TO ORDER...not pre-cooked nor laying around for hours. \n\nThe accompanying fries were the fat-cut, softer, type. Tasty and not greasy. The vanilla shake was thick, tasty and neither too sweet nor too imitation-vanilla tasting.\n\nAmazingly, even though this is basically a take-out restaurant, you can order your meal, take a seat in their bright and airy dining room and a waiter will deliver your order to you. \n\nBottom line: this is a really nice restaurant with tasty food that is unbelievably fresh. I'm now a big fan and can recommend them to you without hesitation.", "aspect_word": "SURPRISE, exterior, cod sandwich, cod, sandwich, fried shrimp, shake, bun, lettuce, tartar sauce, fish fillets, fillet, Burger, fish sandwiches, shrimp, crust, lemon wedges, pack, fish sandwich, accompanying, fries, fat, fat-cut, cut, vanilla, out, meal, seat, dining room, waiter, food", "sentiment": "pos, pos, neu, pos, neu, neu, neu, neu, pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, neu, neu, pos, neu, neg, neg, neu, neg, neg, pos, neg, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.5941, 0.3403, 0.3852, 0.2847, 0.4556, 0.3286, 0.2728, 0.4489, 0.3281, 0.3864, 0.2424, 0.3640, 0.5013, 0.4892, 0.5539, 0.4509, 0.3738, 0.3348, 0.5194, 0.4740, 0.3483, 0.4386, 0.3529, 0.3120, 0.2960, 0.3188, 0.3579, 0.2305, 0.1696, 0.3537, 0.2082, 0.2715, 0.2999, 0.8283, 0.4722, 0.4063, 0.7987, 0.8404", "emotion": "joy, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, fear, neutral" }, { "review_id": "YIBDnfs4FNOYE_oZBDsntQ", "business_id": "-bgu0iDSGLlYZoeRs2qdoA", "user_id": "z-4yMWsXLjZDxR3VxvAcPA", "date": "2009-04-11 05:13:20", "stars": 1.0, "text": "So, yes before i get hate mail about reviewing fast foods i want to prefice this by saying i am only doing this to tell you of my craptastic day.\n\nSo, imagine that i was hungry for lunch having been running around getting things for easter and wanted something quick. So i went there and took the food home. This is where things do downhill... quickly.\n\nNot more then 45 minutes later started my descent into hell. Apparently, im going to say it was either the cheese double beef burrito or the chicken quesadillas that were apparently bad. So, now about 8 hours later i am trying to drag myself away from my bed to write this review.\n\n\nMe thinks from now on, i will take my business elsewhere and avoid this place like the plague.", "aspect_word": "foods, lunch, food, cheese double, beef burrito, burrito, chicken quesadillas", "sentiment": "neg, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.2510, 0.8746, 0.6199, 0.4412, 0.3170, 0.3765, 0.5575", "emotion": "neutral, neutral, neutral, neutral, neutral, surprise, disgust, surprise, neutral" }, { "review_id": "8q4TYwVynGQ22mKJIhsbyw", "business_id": "5T6o3L6BDoT0LCl37n1g6g", "user_id": "3UFFy3y9sYiVFJCJoaROgw", "date": "2021-08-20 01:16:49", "stars": 5.0, "text": "Since the Yelp event I was going to in Fishers was postponed I headed over to the Hot Room Yoga for the food that was supposed to be at the event. It wasn't there yet when I arrived and the next class was at 8. I didn't want to wait that long for the class. I drove over a half an hour to get to the event and once I saw Shake Shack I was veered over to it. \n\nI've had In n Out Burgers in Arizona and California and I love them. But, wow Shake Shack I think has them beat!! The sandwiches are simple and not all dolled up. Lettuce, cheese, tomato, shake shack sauce, beef, and bun was what was on the Shake Shack Burger. It was great! The cheese fries aren't like other cheese fries. The sauce isn't like the standard cheddar cheese. It goes well with the crispy krinkle cut fries. The milkshake I ordered was the cherry pop milkshake. It had vanilla cola, frozen custard and Amarena cherries and pop rocks on the top! That was a premium milkshake! Two thumbs up on that one. \n\nI will say I saw a lot of out of state cars as I don't think Shake Shack is in all states. I would recommend trying it. The staff had on Shake Shack headbands and masks with little hamburgers and milkshakes on them. They had a lot of carry out orders also. They have a drive up if you want to order on the app. They also have a nice patio outside. Make sure to ask for the Shake Shack sauce!!! It's a game changer!", "aspect_word": "food, Burgers, sandwiches, sauce, beef, cheese fries, fries, cheese, krinkle, milkshake, cola, custard, cherries, staff, headbands, hamburgers, milkshakes, carry, patio, Shake Shack", "sentiment": "neu, neu, pos, neu, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos, neg, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5925, 0.3327, 0.5392, 0.4633, 0.3674, 0.3462, 0.3119, 0.4075, 0.3216, 0.2405, 0.3742, 0.3345, 0.3143, 0.2543, 0.2881, 0.2532, 0.2618, 0.3947, 0.2582, 0.3389, 0.4786, 0.2920, 0.3716, 0.3872, 0.3389, 0.3885, 0.2930, 0.3675", "emotion": "sadness, neutral, neutral, joy, surprise, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "vT5p60DqHCHoyE9Q-OTG1Q", "business_id": "KvTCkzu1vyFiqKAPpIpgcw", "user_id": "67YrvmdkWqC0arqgt0obJQ", "date": "2020-08-03 22:43:08", "stars": 5.0, "text": "I have never been a big fan of subs until I had Jersey Mike's. I went from avoiding subs and sandwiches to craving Jersey Mike's. Whether you like subs or not, I guarantee you will love jersey mikes.\n\nI can't explain how they do it, but everything just tastes SO FRESH. Eating Jersey Mike's feels like the first bite of food you have after spending all day in the sun, swimming in your pool. LITERALLY AMAZING. SO CRISP! SO CLEAN!\n\nI usually go for the turkey provolone, but I enjoy the jersey shore favorite as well. \n\nA giant is like 2 hoagies, a regular is half of a giant (like 1 ft?), and the mini is 6 in, or 1/4 of the giant.\n\nAlways have it mikes way! \n\nI have no negative things to say about jersey mikes and I honestly question the taste of people who don't enjoy it. \n\nThis particular jersey mikes was quite clean as well. I ordered via mobile and you can pick up inside on the side. Definitely a clean (AND ABSOLUTELY DELICIOUS) spot to go during corona times.", "aspect_word": "subs, sandwiches, food, sun, pool, turkey, taste", "sentiment": "neu, neu, neu, neu, pos, neu, neu, neu, neg", "sentiment_score": "0.5335, 0.5735, 0.6568, 0.5272, 0.3156, 0.4065, 0.4771, 0.3385, 0.3801", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "pawCXKbVcuXky-aJrNRlfg", "business_id": "LVWgnIor8mzfqtR__R3XsQ", "user_id": "77mGgup_tx2SYPJLx0h0-w", "date": "2010-08-12 18:49:52", "stars": 1.0, "text": "I will NEVER order Pizza Hut (ANYWHERE) again.\n\nMy friend and I went to pick up our order of 3 Mamma Mia pizzas. They're a little small (compared to little Caesars hot n ready ones) but I can deal with that. We opened the box and this pizza looked old and dry. We took a slice of them and guess what? Dry. Particularly for me, it was too sweet and left the Splenda aftertaste in my mouth. I hate Splenda. With a fucking passion. So, we took it back and just asked for more sauce. It was only slightly better. The only difference was that this pizza was hot. Other than that, it was still the same. When someone returns food to you, it needs to be exponentially better the next time, regardless of what \"the standards\" are. The lady who made our pizzas acted like \"this is how we make pizza, so deal with it. STFU.\" Ironically, my friend has ordered form here before and has gotten the same pizzas, yet it was a lot better. \n\nGoodbye pizza hut. I remember 15 years ago when I would patiently wait for my mom to come home every other Friday with a delicious pepperoni pizza and breadsticks. Now, I can't even imagine feeding this shit to my dog-- and it's not only because I don't want to kill her. Its also because if I feed it to her, she'll look at the pizza, give me the \"WTF?\" look, look back at it again, walk away, and piss on the carpet. And this is coming from a obedient, well-trained dog that loves food.", "aspect_word": "Pizza, pizzas, pizza, Splenda, sauce, food, lady, pizza hut, pepperoni pizza, breadsticks, carpet", "sentiment": "neu, neu, neg, neg, neg, neg, neg, neu, pos, neu, neg, neu, neu, neu, neu, pos, pos, neu, neu, pos", "sentiment_score": "0.4548, 0.3141, 0.4898, 0.3924, 0.2135, 0.4150, 0.2550, 0.4490, 0.3250, 0.5975, 0.5878, 0.3436, 0.4340, 0.2988, 0.3383, 0.4611, 0.3740, 0.5399, 0.2315, 0.4544", "emotion": "neutral, neutral, neutral, disgust, anger, anger, neutral, neutral, neutral, neutral, neutral, neutral, anger, surprise, anger, neutral, neutral" }, { "review_id": "9H2iPg4VwuWimCNfg5_3zg", "business_id": "JAPbYddDFivkiioAKm4tIg", "user_id": "wukUqPJXepAQgq0Gaimsbw", "date": "2017-10-20 02:02:54", "stars": 4.0, "text": "Always fresh and tasty subs, but you also get excellent and friendly service at this location. Sign up for the eclub if you come in frequently, double points on Tuesdays. I always order the veggie on white - it's not the cheapest sub out there, but I always enjoy my meal.", "aspect_word": "subs, service, veggie, meal", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.8857, 0.9207, 0.3468, 0.6050", "emotion": "joy, neutral, joy, neutral" }, { "review_id": "X99KTwcyW7tF6t6zBc6uVQ", "business_id": "VjDJV7FrrgRnOauV86NTYw", "user_id": "6mnQGnW2cfv1fwgRD9G26A", "date": "2021-11-05 15:44:49", "stars": 4.0, "text": "The location is exactly opposite to the Holiday Inn Hotel and next to the highway, which makes it a great spot. It has a large indoor sitting area, outdoor sitting area and drive-thru. I stayed at the Holiday Inn hotel and wanted to have some warm tea and bread. So, after my morning walk, I decided to check this place out. \n\nThe place has good vibes, comfortable seats. Got a croissant and ordered a hot green tea. The service was slow because there was a long line of cars in the drive-thru. Anyway, when my name was called out, I got a cold/iced tea. Disappointed with the delay and the wrong drink, I told the staff that I ordered a hot drink, not a cold one. I had to wait for few more minutes and they corrected their mistake and gave me the right beverage.\n\nSo, I guess the only problem was the delay. Other than that, it's a nice cozy place!", "aspect_word": "area, tea, bread, seats, service, line, iced, drink, staff, beverage, place", "sentiment": "neu, neu, pos, pos, pos, neu, neg, neg, neg, neu, neu, neg, neu, neu, pos", "sentiment_score": "0.3352, 0.3519, 0.6007, 0.4678, 0.6102, 0.3776, 0.8041, 0.4260, 0.3777, 0.2973, 0.4875, 0.7949, 0.5131, 0.6400, 0.5714", "emotion": "neutral, neutral, joy, neutral, joy, sadness, neutral, neutral, joy" }, { "review_id": "N7hwZaX2HEucA7paCHwKKA", "business_id": "6dDC5PSmPEoJYuM8r8dN_A", "user_id": "Bvl5vYeNM-Q9N45TY34VrQ", "date": "2020-03-20 18:49:26", "stars": 5.0, "text": "I like this Whole Foods a lot more than my local store. The employees here are super friendly and awesome. There are explicit no smoking signs on the patio and one of the employees actually went out to politely ask a lady to not smoke so close to the building. I feel like most of the times the employees kind of let it slide but I was really appreciative that he went out of his way to do that. \n\nThere are some Reno touches to this store that include offerings from local businesses in Reno like the Lead Dog beer that they carried. There's also some cute signage that lets you know this is Reno's Whole Foods. \n\nThey had some really great deals going on at the time including 2 for $6 bottles of Health-Ade kombucha and soups that were also a few bucks off. I had resist getting in on the good deal since I was on vacation. \n\nI think the store might be a little bit smaller than other Whole Foods that I've been to but they still had all the different sections, just on a smaller scale.", "aspect_word": "employees, patio, Dog beer, signage, kombucha, soups", "sentiment": "pos, neu, neg, pos, neu, pos, neu, neu, neu", "sentiment_score": "0.8220, 0.6528, 0.4218, 0.4509, 0.4025, 0.6989, 0.3575, 0.3688, 0.5220", "emotion": "joy, joy, neutral, joy, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "l3yRuvgexUEih2q5lAsVGQ", "business_id": "WRQ75NLY793uvDSlura5WQ", "user_id": "i5TFPOK5f82bxBV4JMIphg", "date": "2010-06-04 13:44:26", "stars": 1.0, "text": "Okay, if you've read my other reviews, you know I'm big on customer service. Well, I can't even call the staff at this Dunkin Donuts a customer service oriented team. A pack of dogs could do a better job taking, making and delivering my order. No seriously, the staff at this location absolutely SUCK!!!\n\nI have been going here about 1-4 times a month to pick up breakfast and I can honestly say they have messed up my order 85% of the time.\n\nFirst, the horrible woman that takes my order, cannot keep one thought in her head for even a minute because she forgets your order as soon as you tell it to her. She repeats it back but already messes it up.\nSecond, when the order is made and brought to you, they've usually made you the wrong type of coffee, or given you the wrong sandwich!\n\nThis has happened so many times, that I am finally writing this review, which is long overdue!\n\nI'm going to call their customer service complaint line too about this particular location, because they need someone from Corporate to come out there and whip their asses into gear! I could do a better job taking and fulfilling orders in my sleep while having the stomach flu!!!\n\nSo the only reasons to go here are:\n1) this is the closest place to you at the time\n2) you have lots of patience to wait to see if they can get your order right or fix it while you're still standing there.\n\nI've been to other locations, and they have NEVER messed up my order, but this one does it on a regular basis!\nBoooooooooo to the Norristown, Markley Street location!", "aspect_word": "service, staff, breakfast, woman, coffee, sandwich, customer", "sentiment": "neg, neg, neg, neu, neg, neu, neu, neg, neg", "sentiment_score": "0.3227, 0.5667, 0.8167, 0.7196, 0.6504, 0.4576, 0.3902, 0.3872, 0.3668", "emotion": "neutral, disgust, fear, neutral, surprise" }, { "review_id": "7Dtl2EB4KncaG7fxv8VKog", "business_id": "yK-MWTIYtcGd9ID0SWiarg", "user_id": "_nQkbNbAhSHZ7ccnsPM4cg", "date": "2018-11-08 23:19:58", "stars": 1.0, "text": "Went thru the drive thru today. Got half way down the road and had to go back. The double stack was horrible. The meat was old and burnt, the bun was hard as a rock, the fries were cold and soggy. What the hell happened to this company, they r just as bad as McDonald's now. No more!!!!", "aspect_word": "double stack, meat, bun, fries", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5104, 0.8654, 0.8112, 0.8724", "emotion": "surprise, fear, disgust, anger" }, { "review_id": "OWqKiMnSGx9Iqr9iAwCBaQ", "business_id": "z4LNDEAv4WvTI7ALmQtQ5w", "user_id": "kJIi3T1mdN2i57RfpFVcsA", "date": "2018-01-09 02:25:57", "stars": 1.0, "text": "We were in a hurry, so confirmed with the waiter that we could be in and out in 40 minutes, and then we ordered 3 entrees. My kids entrees came out, but mine didn't show up. Eventually, we had to leave, and my entree showed up as we asked for the bill. I told him to box it up and we'll take it with us, and as a courtesy he should remove it from the bill. So he had his manager remove it from the bill, but told me his manager wouldn't let him box it up as well.\n\nSo we left...and I had to grab a bite someplace else even after buying my kids meals, which made me mad, so I called the manager and explained what happened, and she just talked in circles about how my waiter never explained the whole situation to her. Whatever. Shit customer service. \n\nI guess it's just an Applebee's", "aspect_word": "waiter, entrees, entree, bill, manager, meals, customer, service", "sentiment": "neg, neu, neu, neu, neu, neu, neg, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.8088, 0.5339, 0.4420, 0.4994, 0.6171, 0.5373, 0.8389, 0.5513, 0.8839, 0.8210, 0.8077, 0.9013, 0.6659, 0.6341", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, neutral, anger, neutral, anger, neutral" }, { "review_id": "WWblAH6B2CR1aj7H8t00Zw", "business_id": "8SqvtaRu9likNDAfAU-HBQ", "user_id": "LEqRSxiWIMNLG0ByecDBUA", "date": "2016-07-15 17:55:54", "stars": 5.0, "text": "It was awesome! If you like Americanized Chinese food you will like this. Nothing I had was bad. I had the Sweet Fire Chicken which were nice cuts of white meat chicken with no gristle/fat. Very tasty sauce and breading! The Chow Mein had yummy crunchy celery and onions and the broccoli had the perfect crunch and sauce. Also had the spring rolls! Yum!", "aspect_word": "food, Sweet Fire Chicken, cuts, meat chicken, sauce, breading, Chow Mein, celery, broccoli, crunch, spring rolls", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.3856, 0.5195, 0.5802, 0.4449, 0.8331, 0.6691, 0.4403, 0.5361, 0.4999, 0.4999, 0.6745, 0.5039", "emotion": "joy, disgust, neutral, joy, joy" }, { "review_id": "RMoM8BM446Lzw7PTn1LMMA", "business_id": "c9VE8grDzE0tAFc6mIru_Q", "user_id": "-V7frksbFjKQYVhrPnnlPw", "date": "2015-09-26 18:30:01", "stars": 5.0, "text": "Got a new set of tires here recently. Four highway truck tires for $700 total after tax. That's about as cheap as you can get for reasonable quality. I was able to drop off my truck at 7 am, and it was ready by 9 (I picked it up at 5 after work). Friendly and helpful (without being pushy) staff.", "aspect_word": "quality, staff", "sentiment": "pos, neg", "sentiment_score": "0.5436, 0.4867", "emotion": "neutral, surprise, neutral, surprise, joy, neutral" }, { "review_id": "acuXBcpV8bIC6bIjDkY0hA", "business_id": "jXb9PQf1Sss5ukgNVB1a1w", "user_id": "S1-cbVcXw7PsW1GGl1H-xg", "date": "2020-06-18 16:53:45", "stars": 5.0, "text": "They are having a massive refinishing project while still providing drive through.I am 100% baffled by the owners choice to put their staff through this. I am sitting here in the parking lot facing an ethical dilemma. Do I continue to use this McDonald's for my diet Coke etc addiction while under construction to support this establish during the Covid-19 crisis. I feel like this is \"my McDonald's\" and am cringing while the friendly staff members, who I have known for years, go through this? \n I stop using this McDonald's will they will lose business and then have to lay off workers. I know the employees who work here work hard many of them travel and have several jobs. They've always been excellent! \n I have Questions: what kind of compensation or bonuses will they receive for working under these loud crazy work conditions? I think that they must be getting massive amounts of double, triple pay. Or stake in the ownership of the company? \n Were the employees offered a choice? Work or not with work pause pay? \n When I went through the drive-through it was hard to tell if people were frowning because they were wearing their Covid protective masks. I could barely hear anyone talk and yet the food came out properly and correctly. Kudos to the employees at this McDonald's. Talk about amazing work ethic!?!!\n Why can't the construction work happen at night? Or temporarily closed down while they we conduct this (all be at much needed) renovation. \n\n Yikes!!!!", "aspect_word": "owners, staff, parking, diet, employees, pay, food, McDonald, work, construction", "sentiment": "neg, neg, neu, neu, pos, pos, neg, neg, pos, pos, neu, pos, neu", "sentiment_score": "0.4666, 0.3926, 0.3769, 0.4320, 0.5147, 0.3737, 0.3550, 0.4904, 0.4043, 0.4665, 0.4414, 0.3893, 0.2678", "emotion": "neutral, surprise, fear, neutral, sadness, neutral, anger, surprise, joy, surprise" }, { "review_id": "erylJ85u8EeJ6ft72Pm_iQ", "business_id": "a-MYqHxvpmCz3ZXy2illiA", "user_id": "lWW_f3wlkab4dN0PcQxZew", "date": "2012-09-29 18:44:37", "stars": 4.0, "text": "Hellooooo new, conveniently placed Starbucks. Fellow SLUdents and I have been waiting for you for quite some time. \n\n First perk: they kept the Del Taco building, I just love it, it looks like a spaceship. \n Second perk: There is a drive-thru and they made it accessible to the shoulder going on to 64 so you don't have to wait at the stoplights just to get back out. \nThird perk: The interior. So cool. The big \"Saint Louis\" light up logo, the all recycled wood surfaces and industrial metals with the Starbucks Reserve section is sharp. The seating is great: some high top tables, and tables facing the all open window view. In a wrap up: it looks spiffy. \nAnd lastly the fourth perk: The service was stellar today. I know it is only the second day but every worker was smiling, working hard, and not complaining. Even when it was jam packed (and it definitely was) this morning at 9 AM they were bustling about but not snapping at each other while they navigated the Starbucks station. \n I like the atmosphere, the staff, the accessibility and, oh yea, the pumpkin spiced latte. I'm a happy camper.", "aspect_word": "interior, seating, service, worker, Starbucks, atmosphere, staff, accessibility, pumpkin spiced latte", "sentiment": "pos, pos, pos, neg, neu, pos, pos, pos, pos", "sentiment_score": "0.7600, 0.7868, 0.7002, 0.3370, 0.4300, 0.7486, 0.7139, 0.4610, 0.3807", "emotion": "surprise, neutral, surprise, neutral, neutral, joy, neutral, joy, joy, joy, joy, neutral, joy, joy, neutral" }, { "review_id": "JEgTxq0Fa4ZSBd9UDM6heA", "business_id": "TP3LNjHNph_yacJ_fo3ULg", "user_id": "X-8WUdJ1hYidYXQygzTEBw", "date": "2011-09-13 15:05:28", "stars": 4.0, "text": "This is my favorite Wawa. It's clean, the service is fast, and they are always well stocked. This is a very common \"Saturday on the way to the market\" stop for me and I'm never disappointed. Give me a cheese and grapes plate with a sugar free Red Bull and I'll kick down city hall with my bare feet. The two Wawas on Church Road are closer to my house, but man, they suck sometimes.", "aspect_word": "service, cheese, plate, Bull", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.8799, 0.5023, 0.3919, 0.5008", "emotion": "neutral, sadness, disgust, neutral" }, { "review_id": "IRhjX_krN14HvPHNXCyJYQ", "business_id": "WOPDfnVDLW32xsnm7Bx2ZA", "user_id": "2jCrH48LDG4c3ja4CLh0qg", "date": "2021-04-24 05:10:46", "stars": 1.0, "text": "So let's be honest, no one intently plans to order dominos unless you're placed in a scenario that requires you to do so.\n\nOrdered for myself and two peers, and the customer service and communications not only lacked yet was unprofessional.\n\nAbsolutely no reason for a demeaning tone and a derogatory perception trying to order food at this hour.\n\nIt's been way beyond the delivery time frame but now I'm at the time to hope I'll be acknowledged about this scenario.", "aspect_word": "customer, service, communications, tone, food, delivery", "sentiment": "neg, neg, neg, neg, neu, neg", "sentiment_score": "0.7825, 0.4525, 0.6653, 0.4520, 0.5404, 0.3958", "emotion": "neutral, disgust, neutral, neutral" }, { "review_id": "YNSda_J45q_qW57tdfrI4A", "business_id": "LOXQelUlZaLnz7zPtEpTsg", "user_id": "cuk37l338snJOXNAssEeQw", "date": "2014-10-02 02:02:54", "stars": 1.0, "text": "Just had dinner. Won't be back! EVER\nThe hub and I stopped in for a quick bite. Let me emphasize the word, quick. Walked in, and was sat quickly. We ordered our appetizer and dinner within 5 minutes. Then waited, and waited, and waited some more. An hour later our food showed up. I wasn't even hungry anymore. I boxed mine, but hub had to eat he was starving. His steak was under cooked, and one of the fattiest steaks I've seen served in a restaurant. Our server dropped our food so fast, I didn't have time to ask him for a fork and a to go box. The waiting continued. He finally came back to the table to check. We had to grab a fork for another table, but he did bring me a box. We'd had it. Dinner was over, we were u happy, and tired. We were still waiting to ask for our check. Another server noticed us looking around, and asked if we had a problem. I told her we just wanted our check. She asked if we would like to speak to a manager, and I said no. The manager did come over, and said nothing about our half eaten meal, our service or wait time. We paid and left 1.5 hours later. Hungry, upset, and out almost $50. We won't be back.", "aspect_word": "dinner, appetizer, food, steak, steaks, server, waiting, table, Dinner, check, manager, meal, service, wait", "sentiment": "neu, neu, neu, neu, neu, neg, neg, neu, neg, neu, neg, neu, neu, neu, neu, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.8734, 0.8354, 0.3343, 0.9002, 0.6568, 0.4794, 0.3955, 0.2905, 0.8865, 0.6112, 0.4542, 0.5265, 0.5081, 0.8403, 0.4235, 0.8415, 0.6982, 0.8456, 0.7364, 0.5691, 0.4806", "emotion": "neutral, neutral, surprise, neutral, neutral, surprise, sadness, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "R9R0YUt_bzAmLAOPet6QuQ", "business_id": "ZR0djeQOJnCo5MezS6giow", "user_id": "R5Nh8wSPHCnPLXwpybQOiQ", "date": "2013-01-17 02:41:42", "stars": 4.0, "text": "This Subway is very clean and new looking. I used this location for the first time this week when catering in a lunch for my team. It was so quick and easy! I placed an order for 2 sandwich platters and a cookie platter. It took all of 5 minutes to place my order.\n\nWhen I went to pick up the order I was early and everything was ready. They even carried it out to my car for me. Honestly, when going to a \"fast food\" type restaurant, I never know what to expect. I will definitely choose this Subway over other locations when picking a spot for a quick lunch.", "aspect_word": "Subway, catering, lunch, sandwich platters, cookie platter, fast, food", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5754, 0.4621, 0.8691, 0.5608, 0.5010, 0.3391, 0.2838, 0.6516", "emotion": "neutral, joy, joy, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "tkmtwRkhLOirnjh42gYXYw", "business_id": "tt7hOZpLgOyhozvOlqqJmg", "user_id": "hbC6DyNWqi55IxY4aVoWcw", "date": "2019-08-22 20:01:15", "stars": 5.0, "text": "Was having a heck of a time trying to get baby shower invites printed so I gave these guys a call. Will, the person who answered, helped me find everything I needed and even said he could fill my order within 24 hours. Showed up, not only were they printed, he hand cut them for us! Come to find out the gentleman who helped me over the phone to fill my printer order was the owner. Always happy to have things flow smoothly and quickly. Invites looked great also.", "aspect_word": "owner", "sentiment": "pos", "sentiment_score": "0.5478", "emotion": "neutral, neutral, surprise, joy, neutral" }, { "review_id": "boSNRGjoSkjoNybVs43wJg", "business_id": "DNZgqIR_uCohVLuuckCyGQ", "user_id": "b0FAti_Ngf1FPTBDA3jcww", "date": "2016-08-17 01:29:47", "stars": 1.0, "text": "HORRIBLE customer service. I asked about a sunroof and was ignored by Cory. The inside windshield was totally dirty. When I returned the vehicle I told another customer to make sure he inspected the vehicle because mine was dirty. A roll of bathroom tissue was on the back seat. Cory took it upon himself to say that the car was clean. This was inappropriate to argue with me in front of a customer and I told him so. Cory said to me that he doesn't even know why he was talking to me because I was not the primary driver. Well the primary driver was not there and my name was on the contract. He said that to me 3 times. There was a woman in the office so I decided to deal with her. The following day I called Cory and requested an email address to send a photo of the inside of the windshield. I happened upon it while going thru my vacation photos. Cory REFUSED to give me the email address because I REFUSED to tell him my name. That information was going to be included with the photo. I told Cory that I would give him my email address only so that he would expect it from me. He put me on hold for a long time. When I called back, the other woman in the office answered and said Cory was not available. Apparently they have caller I.D. and he knew it was me. I have filed to complaints about him to the Hertz company. ***I have no problem with Hertz, just Cory at this location.", "aspect_word": "customer, service, sunroof, driver", "sentiment": "neg, neg, neu, neg, neg", "sentiment_score": "0.8015, 0.6749, 0.4203, 0.6799, 0.6616", "emotion": "disgust, disgust, disgust, neutral, disgust, neutral, neutral, neutral, surprise, anger, neutral, neutral, sadness, neutral, neutral, surprise, anger, neutral, neutral" }, { "review_id": "bx8jaioXEFtEQpW5mt2flg", "business_id": "-HPx2qKK5EDSltrtd1s2rg", "user_id": "6mDgBDorAWXtOMET9VeTww", "date": "2018-11-17 18:04:17", "stars": 1.0, "text": "This is the worst Denny's, no the worst restaurant I have ever been to. You are better off starving yourself rather than heading to this Denny's. We had a pick up order for 6 items, and received 3 out of the 6, and each of the 3 items we received was wrong or missing sides/toppings. We called the store and were told the manager will call us back ASAP, and never received a call back.", "aspect_word": "restaurant, manager", "sentiment": "neg, neg", "sentiment_score": "0.5764, 0.7858", "emotion": "disgust, neutral, neutral, sadness, neutral" }, { "review_id": "KzK38awmRYRSZATOKjDMTA", "business_id": "bFbCUDTZF-w8nsKesMIEBw", "user_id": "7c8wSzS9sIfA99YMn_1k-A", "date": "2021-11-12 23:22:37", "stars": 4.0, "text": "I'm so happy to have a more convenient Shake Shack location near me! My wife and I tried the Chicken Bites with Shack Sauce, fries, and Chicken Shack. I ordered ahead just in case there was a line since it's still relatively new. The pick up was quick and easy without waiting in the line. \n\nAs for the food, everything was fresh and hot when I opened it at home. The fries were crunchy and delicious, the chicken bites also have a good crunch, but lack a little flavor and are SUPER greasy. The Shack Sauce is also lacking as it tastes more like mayo than a flavorful aioli. The Chicken Shack was perfect and the garlic herb mayo is amazing! I wish there was a little more to it. Also, I normally dislike pickles, but they added a great texture and flavor to the sandwich.", "aspect_word": "Shake, Chicken, Shack Sauce, fries, waiting, food, chicken bites, flavor, Chicken Shack, garlic herb mayo, texture, sandwich", "sentiment": "pos, pos, neu, neu, pos, neg, pos, pos, pos, neg, neg, pos, pos, pos, pos, neu", "sentiment_score": "0.4728, 0.4937, 0.3835, 0.5352, 0.3805, 0.4066, 0.6486, 0.6267, 0.5089, 0.6888, 0.3865, 0.6101, 0.5969, 0.4458, 0.5013, 0.5791", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "IxdOSXfQrzCJOV9mCoSqSw", "business_id": "XJQTL0Sjv2eWCdE4_c1J4A", "user_id": "ILbna5bHQUydZnu2ev5qRg", "date": "2016-02-11 09:41:57", "stars": 1.0, "text": "We Just waited in the drive thru for 15 min and a extra 10 minutes sitting on the side waiting for food. This is unacceptable. It was a shift change going on while everyone was waiting on their food in the store inside and outside the store. I keep coming here because its the only Wendy's close to home. The store has a new look but not the workers. During a shift change. Somebody should be up front at all times to talk people's orders. But in every case it's the same thing. People walking around, talking in the back. Bring their kids food in the loby. Like its a nursery and the customer is just left standing at the register. But I promise myself I'll eat somewhere else. Instead of coming here. But I'm letting you know That this was my last time going to this slow worker fast food restaurant.", "aspect_word": "food, workers, worker", "sentiment": "neu, neu, neg, neu, neg, neg", "sentiment_score": "0.8154, 0.7079, 0.6873, 0.6471, 0.6359, 0.3820", "emotion": "neutral, disgust, surprise, neutral, neutral, surprise, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "ddK4OvBNtqA4JgJ6sQH8AA", "business_id": "pokS0UOGVKuILWtS1HNLBA", "user_id": "qc31aax175XwRSZw7TSMIg", "date": "2016-02-07 19:42:03", "stars": 1.0, "text": "This is hands down the worst Applebees I've ever been to. This was my first time in Nashville and I had a gift card, so me and my friends figured why not. I'm just going to list my complaints rather than telling a narrative.\n\n1. They refused to serve alcohol simply because the licenses we used were made of paper rather than laminated. The manager was incredibly rude about this policy, which further irritated us.\n\n2. After the manager came over to explain that to us, our waitress disappeared until we received the check. The hostess took half our order, walked away, then came back to take the other half five minutes later.\n\n3. Our food got mixed up and prepared incorrectly, along with the appetizers coming out after the food had already been delivered. They even informed us that the food was just sitting there under the heat lamps and they had no idea why it hadn't been brought over to us.\n\n4. When the waitress did come back for the check, she didn't even return with any change for us. They just started bussing the table while we were still sitting down. Let me say that again: She took our money and vanished, and didn't return with the change. There were four of us, so she was not entitled to any tip for the service we were provided. We saw her twice the entire meal. To me, her taking whatever change is there is theft. Our waitress stole from us, and the manager then refused to give us her name, just saying \"Don't worry she's new\".\n\nI fully intend to call the corporate office for not only the terrible service but the monetary theft from the waitress.", "aspect_word": "Applebees, alcohol, licenses, manager, policy, waitress, hostess, food, appetizers, heat, check, table, tip, service, meal, monetary", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu, neu, neu, neg, neu, neu, neu, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.6827, 0.3098, 0.3220, 0.9240, 0.5799, 0.9042, 0.9307, 0.9064, 0.6737, 0.5105, 0.4471, 0.6574, 0.4723, 0.3098, 0.8970, 0.3471, 0.4920, 0.3914, 0.6194, 0.7842, 0.9071, 0.8920, 0.8029, 0.4766, 0.9032", "emotion": "disgust, surprise, anger, neutral, anger, neutral, neutral, neutral, neutral, surprise, neutral, anger, neutral, neutral, disgust, fear, neutral" }, { "review_id": "qDIvD-MnXdImkGMDw-DJNQ", "business_id": "kmxl_ZW2SC6P9eCvtNBmUw", "user_id": "LDTe8EOTgwwHD-IQ2vtDxg", "date": "2021-10-13 01:25:14", "stars": 1.0, "text": "This is a terrible Taco Bell I have been to plenty Taco Bell's before and nun of them are like this one , worst service and every time you order from this Taco Bell something is missing from the order , the employees are so damn lazy it's insane the they even work there , if they are so lazy why even work at a food place , Anytime i order something it comes out super cold or it comes out with old produce inside of it , i could never recommend this Taco Bell to anyone, anytime someone wants Taco Bell from this location I always have to tell them that the food is always trash , the people working need to be fired and new employees are needed ASAP I've put up with it for over a year hoping something would change and it hasn't, someone lmk how to contact the franchise manager that runs this location because he's doing a terrible job", "aspect_word": "service, employees, food", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7854, 0.7069, 0.6168, 0.4930", "emotion": "disgust" }, { "review_id": "H6kDg1EVMgQvoynX463-aw", "business_id": "L7OINhojRoruY4iUl-q0zw", "user_id": "3ULFN1ZWNqtu7pNL5JfnEw", "date": "2013-02-28 20:08:20", "stars": 5.0, "text": "i usually don't write reviews on local cvs stores, but this one deserves 5 stars. not only is this store brand new, the pharmacy people are super friendly and helpful. the check out ladies are always eager to help too, but luckily they have plenty of express self check out machines, so you don't really need the cashier's help.\n\nthis is my go to cvs whenever i'm in the neighborhood.", "aspect_word": "pharmacy, cashier", "sentiment": "pos, neg", "sentiment_score": "0.4768, 0.2795", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "x07FVAP6_6KX4Oym87M8jA", "business_id": "0kEyHYpI6ixtq87LV6I1Aw", "user_id": "_NnfXUKYC12NRnpkTxTHLg", "date": "2015-01-23 02:25:48", "stars": 2.0, "text": "Stopped in for a late lunch/early dinner around 4:00 this afternoon and ordered the New Orleans Pasta. While the flavors were good, the pasta was way overcooked and just short of mushy, which is pretty off-putting. Nonetheless, because it was the first thing I'd eaten all day, I had eaten quite a bit of it by the time the waitress checked back with me. I mentioned the pasta issue to her and she asked if there was anything she could do. I'm never sure how to answer that question, honestly. I didn't want to re-order, since I'd had enough to satisfy my appetite, and I don't enjoy desserts. Perhaps they could have comped my drink or something, but I'd prefer that offer be made rather than demanding it. \n\nI will probably go back to try something else as everyone else seems to be reviewing it highly and I suspect my limp pasta was just an \"oops\" moment in the kitchen. \n\nUPDATE: Apparently it wasn't an \"oops\" moment! I read through several reviews and another Yelper had the same experience with the pasta and was told by the manager that that's just the way they do it! Unreal.", "aspect_word": "lunch, dinner, flavors, pasta, waitress, desserts, drink, kitchen, manager", "sentiment": "neu, neu, pos, neg, neg, neg, neu, neu, neg, neu, neu, neg", "sentiment_score": "0.8111, 0.8640, 0.7897, 0.6350, 0.8791, 0.4968, 0.4251, 0.7049, 0.5710, 0.5844, 0.4573, 0.7412", "emotion": "neutral, disgust, neutral, joy, surprise, neutral" }, { "review_id": "NlloS7lAZF18SyX9eyTDOA", "business_id": "nSdX0u7XiCItLQNTtlsmUw", "user_id": "wu8Qh6QzgdoFuXux59p8QA", "date": "2016-12-06 02:22:05", "stars": 2.0, "text": "Pretty much your basic Subway. This one is a stand alone with a drive-in. I stopped in for lunch recently and was not impressed. Service was extremely slow, even for being ahead of the lunch rush. I was I at 11:20. The only employees at the counter did not know how to run the register and the one that made my sandwich seriously skimped on the meat, cheese and toppings. Also got mayo all over the outside of the bread. Should have gone to Arby's next door.", "aspect_word": "Subway, lunch, Service, employees, counter, sandwich, meat, cheese, toppings, bread", "sentiment": "pos, neu, neg, neu, neg, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.6558, 0.8804, 0.8783, 0.7948, 0.8420, 0.4282, 0.6679, 0.3502, 0.3583, 0.4110, 0.5540", "emotion": "neutral, neutral, surprise, neutral, surprise, neutral, neutral" }, { "review_id": "2jkzAJfUvy3G_l1jAZdcsA", "business_id": "2jw__SxySiZcwsRlyyQiGQ", "user_id": "vBjGK6xjy4Ej0YVejFKUJg", "date": "2020-01-09 03:50:00", "stars": 2.0, "text": "Well ... there is a reason drive through pharmacies exist. However this past week, I was told I need to come inside if I was going to use a coupon code for my prescription. The point of going through the drive through is so that you do not have to go into the store. \n\nNeedless to say, I had to go inside, enter the coupon and only to walk out 5 minutes later. Very frustrating ..... \n\nI, out of all people understand it's the new year and everyone's plans are changing. However, this happens every year ... pharmacies need to be prepared and staff up.", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.5110", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9_J48p6EPyHlBWeT9DjefQ", "business_id": "3Qw6FijzcrHYljUFsowaRA", "user_id": "dCYo7Wg5RWyq8YBv8zn2-Q", "date": "2018-12-08 22:24:44", "stars": 5.0, "text": "Helpful Manager\n\nMy wife had a flat tire happen in the neighborhood and Armando Nava the manager was very helpful. Tried airing up the tire which was unrepairable; then just changed the tire for her. \n\nNice! Grateful for a business that's helps people in need. We will return for an oil change!", "aspect_word": "Manager, manager", "sentiment": "pos, pos", "sentiment_score": "0.8585, 0.8159", "emotion": "neutral, joy" }, { "review_id": "7XliBWL87FmORD-nH1xvKg", "business_id": "EbRp29tSca4DpB9NM6N1SA", "user_id": "Zek19lIUPS-RJ619wR9wdw", "date": "2015-11-15 20:24:41", "stars": 4.0, "text": "Let me first just say that Taco Bell is easily the fast food restaurant that the hubs and I frequent the most. We've had a loooottta the Bell in our 14+ years together, and we've visited loads of different locations all over the U.S. \n\nWhen we moved to the northwest side of Indy almost 6 years ago, this Taco Bell became our nearest location. Fortunately for us, this is a great location! \n\nWe often customize our orders to fit the hubs being a vegetarian (-beef, sub beans), and we've had our fair share of receiving wrong orders. However, we can't remember ever having our order mixed up at this location. Plus, the workers always seem speedy and pleasant. \n\nSo, when coming home from the north, we almost always bypass the Taco Bell a few exits north in favor of hitting up this one! \n\nThanks for the great service! \n\nTip: If you are a Taco Bell regular, I highly recommend ordering from the app - great for customizing! This location has also handled all our app orders perfectly, too!", "aspect_word": "food, location, sub beans, workers, service, Taco", "sentiment": "pos, pos, neu, pos, pos, neu, pos", "sentiment_score": "0.5896, 0.6687, 0.4584, 0.7778, 0.7256, 0.3847, 0.3835", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "VrUAxrzZ480q5PS3ZZpCcw", "business_id": "kwLQOE8IiKmx_ftzvWa2qw", "user_id": "55Hphx_uynxCdtT_zyyDDw", "date": "2014-08-10 12:22:23", "stars": 5.0, "text": "Best part about this Jack in the Box is that it's 24 hours. This means no matter what time I arrive in the area I can get my Sourdough & Taco fill. \n\nThe drive-thru can be really packed at times and move as slow as molasses, but the food is worth the wait. \n\nCan't wait for my next visit. It's been too long.", "aspect_word": "Sourdough, Taco, food, wait", "sentiment": "neu, neu, neu, pos, neg", "sentiment_score": "0.5518, 0.4061, 0.5403, 0.7455, 0.3959", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "SxkplvbxGLcN0UL1uvttYw", "business_id": "vjbNC82QPcWiCdP7Jj69eQ", "user_id": "l3NF633XWIWv9-ALGjtM5Q", "date": "2019-01-30 17:35:58", "stars": 1.0, "text": "Bad service the server spoke very low, she dint really know the menu, or dint know how to answer questions we had. Bad environment, all other servers looked mad, and were madly starring. The Food was cold. I was missing shrimp on my order. I'm not sure if the server was new, but it seem like she dint know what was going on. My partner asked for a mocha special coffee, and he was served a regular coffee. Don't go there. I know I will never make that mistake again.", "aspect_word": "service, server, menu, environment, servers, Food, shrimp, coffee", "sentiment": "neg, neg, neu, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.8827, 0.9238, 0.7424, 0.8107, 0.9103, 0.7486, 0.5621, 0.8758, 0.3440, 0.4317", "emotion": "anger, sadness, neutral, neutral" }, { "review_id": "Td8upC7XayBz7I58cCxt8w", "business_id": "Kgxmyd6epSRqTJGl8EtEwg", "user_id": "7TBQTJ2nWWZGA3E0ogS0rw", "date": "2016-03-07 18:28:56", "stars": 4.0, "text": "I would never typically write a review for Starbucks but I had to comment on the spaciousness of this one! Plenty of tables for working and a nice communal table. The cafe room itself is separate from the coffee bar which is nice. Good quiet atmosphere. Drinks are standard. Staff is super friendly too! This is easily one of the best Starbucks I've been to! Minus one star for parking disaster.", "aspect_word": "tables, coffee bar, atmosphere, Staff, parking", "sentiment": "pos, neu, pos, pos, neg", "sentiment_score": "0.5861, 0.4858, 0.7800, 0.7644, 0.5115", "emotion": "joy, neutral, neutral, joy, neutral" }, { "review_id": "eA5pGIKFjAEbFxTpxTU7wA", "business_id": "5tq8E5TtZi1eq3EbP42aWw", "user_id": "X8ATH6xFvNKl-lE-tcrSOQ", "date": "2018-09-01 15:59:20", "stars": 5.0, "text": "I always leave in a better mood than when I walked in and that is in part to the great coffee but the employees too. Everyone there is so helpful and positive that it's contagious. I look forward to my daily coffee run and it's nice that the employees recognize me now. It may not be that modern version with the gas station but I love this cute little Wawa. I wouldn't change a thing!", "aspect_word": "coffee, employees, gas", "sentiment": "pos, pos, pos, neu", "sentiment_score": "0.8730, 0.8435, 0.7611, 0.3994", "emotion": "joy, neutral, joy, joy, anger" }, { "review_id": "NC0MoEJnd4zkQ6-Ge_aoMw", "business_id": "vdzxuyFpfWbLKcya-RYxiw", "user_id": "RleVCeyLxL3hwgqgXhzXFg", "date": "2016-09-04 20:07:48", "stars": 1.0, "text": "I sent pictures there for my mom today- of her wedding ceremony, special moments, and fun times. So of course she was on cloud nine going to pick them up. She has the confirmation email sent to her email and everything. Sadly when she gets there and walked up the the photo girl- the Walgreens worker was anything but helpful. When you have this job, your main concern should be the customer and their satisfaction. This tall girl with long brown hair could care less about helping my mother. Even when my mom was confused to why there were no pictures under her name, and showed her the confirmation email- the Walgreens worker just said the email number was wrong and there was nothing she could do. It is such a shock! They let her leave the store! Walgreens all over NJ and PA print pictures for our family...but to insult my mother and not help her and make her feel like she did something wrong (which she was at the correct one and we picked up her pictures, they were there all along)- that is the last time we will be using their services! Customer service is the number priority in businesses today, and obviously Walgreens does not train their employees in that aspect!", "aspect_word": "worker, service, employees", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3464, 0.5261, 0.3082, 0.6508", "emotion": "joy, neutral, neutral, sadness, disgust, surprise, neutral, neutral, anger" }, { "review_id": "_HLM5HRL39GLpdJ3DfMbzQ", "business_id": "VT0l-W8uMPM6ifr2GXA0PQ", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2015-10-15 22:09:36", "stars": 4.0, "text": "Oh my, oh my, what can one say about a different Wallgreens? It is a large full service store. I had a return, which I had no problem with, but I had 2 firsts!\nI bought my first Sun Pass, as I have grown weary of the intermittent letters stating I owe $.25 to $8.50.. I tend to forget about them & really don't want to be stopped for something so trivial.\nNot that not paying my bills is trivial, this one tends to be just very intermittent & easy to overlook. So I bought the Sunpass & will activate soon.\nI also learned how to take pictures off my phone, put borders on them, have them printed & take them to the people they are meaningful to. Job well done in my not too spare time, if I say so myself. The 90 year old Birthday girls will appreciate my photos, as much or more than 5he dinner!\nAs far as my achievements & time spent, a good & busy store. They even all Habla English!\nWhat's a girl to do? With limited time, make the best use of it!", "aspect_word": "service, dinner, time", "sentiment": "pos, neu, neg", "sentiment_score": "0.3408, 0.6649, 0.3310", "emotion": "surprise, sadness, neutral, neutral, joy, neutral, joy, neutral, joy, joy" }, { "review_id": "zYluDgzpT2Yg0dC31-nYVQ", "business_id": "XkZVpfDiS_D-xDlqNhVTkg", "user_id": "d9A4dsk2cvLLMfFyicQBEw", "date": "2020-12-25 18:18:14", "stars": 1.0, "text": "Christmas day, maybe everyone was in a foul mood because they had to work. Guy in the drink section getting ready to mop the floor moved around me like I was invisible, just plopped a wet floor sign in front of me pretty rudely. One guy in front of me in the check out line, he's gone cashier turned her back to me to talk to another cashier about cigarette count. I said hello, Merry Christmas and conversation between the 2 continued until whatever point was made and then I get a mechanical acknowledgement. C'mon Wawa, you can do better than this I've seen it. Another location I will avoid.", "aspect_word": "drink, guy, cashier, cigarette", "sentiment": "neu, neg, neg, neg, neu", "sentiment_score": "0.7045, 0.5163, 0.3461, 0.3705, 0.4377", "emotion": "anger, anger, surprise, joy, neutral, fear, neutral" }, { "review_id": "5kJ0CdIv0c8-_Da1MwmXAw", "business_id": "AWEi8rtm7a-qQiLnqKEuMw", "user_id": "HXsWDti1apMUZ9hjImoCvQ", "date": "2011-01-25 03:10:20", "stars": 1.0, "text": "Ugh, Planet Fitness. Where do I start? To be fair, most of my gripes deal with the PF model in general as opposed to this specific gym. But here goes... the gym is large, but an overwhelming amount of floor space is taken up by a ridiculous number of cardio machines. The area designated for weights is way too small. The dumbbells go up to, what, 60 lbs or so? That's not going to cut it. And where are the barbells? There's not a single barbell (that's not attached to a Smith Machine) in the whole place! The \"lunkhead alarm\" is a hypocritical and pointless marketing ploy, but the worst part in my mind, by far, is the fact that on certain days, PF supplies its clients with free pizza and bagels! Way to support a healthy lifestyle....", "aspect_word": "space, area, barbells, barbell, pizza, bagels", "sentiment": "neg, neg, neu, neu, neu, neu", "sentiment_score": "0.2509, 0.4890, 0.4672, 0.4523, 0.5627, 0.3702", "emotion": "disgust, neutral, neutral, surprise, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "DgSHKrv1NO-eW7oHc6hw1Q", "business_id": "Xt7Imh1lwAPBAIAnWI4eqQ", "user_id": "k_muz40jJaiY1PVga6NDXA", "date": "2010-07-14 11:34:14", "stars": 3.0, "text": "Much better Home Depot than the one at Ridley. Actually, I think the customer base makes it happen as it is generally more upscale in the demographics. As a result, the clientele is made up of home owners and the staff is used to questions from home owners rather than contractors.\n\nThe store is well laid out and has just about everything. And if you get hungry, the rest of the shopping center has Salad Works, Starbucks and Panera. \n\nWe went over to this Home Depot for bathroom remodeling supplies for my partner's home. We found everything except carbide knives to cut the cement board. We had to do with the extra-strength steel.\n\nI love hardware stores and could spend an entire afternoon at this one.", "aspect_word": "customer base, staff, Works", "sentiment": "pos, neg, neu", "sentiment_score": "0.3856, 0.3864, 0.3777", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "SVy5x6EQOc_hr9xpmZmW9w", "business_id": "FozqhmYlHTylkb-Vl-GrpA", "user_id": "qJ1ZinQWPZCxbwGC_Mra9w", "date": "2016-05-14 16:55:06", "stars": 2.0, "text": "Not friendly at all! Didn't ask the normal things you ask when you are in service like, \" can I help you\"... Just looks at you until you figure out she is ready for you. I would have at least appreciated a thank you for spending over $10 for two coffees. This used to be a good place to come, now just a bunch of unhappy, entitled people that are obviously unhappy with life.", "aspect_word": "service, coffees", "sentiment": "neu, neu", "sentiment_score": "0.4076, 0.5324", "emotion": "neutral, neutral, neutral, sadness, neutral" }, { "review_id": "L1OfDhYI2rJRtRCfhnCZ5A", "business_id": "kLSEk3qXY1KdtFjxHJ9pww", "user_id": "0n8tsEo7SOm-rzH56IFitw", "date": "2018-08-15 12:46:11", "stars": 1.0, "text": "Where is the button for NO STARS, or even NEGATIVE STARS? This is the most disgusting McDonald's on the face of the earth. The employees were rude and inattentive. No one seemed to be in charge. The area behind the counter was FILTHY. The employees were playing grab-ass and cussing. Three of the female employees were catering to (fawning over) some dude in a purple suit who was sprawled out in a booth... could he have been the franchise owner? If so, McDonald's needs to send him packing. Filthy, dirty, disgusting. Not exactly a McDonald's trademark moment.", "aspect_word": "employees, area, counter, booth", "sentiment": "neg, neg, neu, neg, neg, neu", "sentiment_score": "0.8600, 0.4959, 0.6403, 0.8056, 0.3605, 0.5127", "emotion": "disgust, anger, disgust, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "nxKvldF4N15SuWUDgAvKeg", "business_id": "1tm-CQ4-dFxY03fAScQ01A", "user_id": "VZWbr2KW-PPU7F4Tp8VOQQ", "date": "2014-09-12 12:46:55", "stars": 1.0, "text": "Most Burger joints are really really understanding when it comes to food allergies. Especially corporate places. \n\nNOT THIS ONE. \n\nI have an allergy to egg yolks. I can have them in bread, but not in the egg patties that Macdonalds serves in their iconic \"mcmuffin\", I am also not a fan of the \"egg white patties\" that they have considering they come in bags to the store. \n\nMacdonald's prides themselves on fresh made egg patties for their breakfast menu. So when I asked if they could please make me a egg mcmuffin without egg yolk, they informed me that they \"Do not do that here\" Seriously? It takes two seconds to separate egg yolk from an egg. Do you need me to show you? \n\nWhen I asked if the 'gentleman' taking my order would go check, he pauses for two seconds, and then says once again \"they do not do that here\" when I say two seconds, I mean two seconds, I didn't even have time to say thank you for \"Checking with a manager\". \n\nWhen I asked for the manager, \"we do not have a manager on duty right now\" Bull crap.\n\nOn top of that, they consistently get my order wrong in the drive through, and when I come back and show my receipt they are less than apologetic about it. Whoever hires at this macdonalds seriously needs to reevaluate who the hell they are hiring.", "aspect_word": "Burger, food, egg, patties, mcmuffin, egg white patties, breakfast menu, gentleman, manager", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.4337, 0.4330, 0.3425, 0.3037, 0.2837, 0.2983, 0.3114, 0.5665, 0.2436, 0.6745, 0.7561, 0.7425", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "uQ7Ehhc3E3h4FZGeYQQ2gA", "business_id": "KkWQcqDPsZb6K5R5T-XJCg", "user_id": "NiPtzul7qCNJaMk00yDiEQ", "date": "2014-05-10 21:15:03", "stars": 3.0, "text": "Food was hot and was actually made correctly (which seems to be hard for many) but I waited in the drive thru for almost 30 minutes and I didn't receive a spork so I had to run inside and get one and almost tripped over a bottle of alcohol. Also, the girl in the drive thru did not seem happy at all... But then again, who could blame her...", "aspect_word": "Food", "sentiment": "pos", "sentiment_score": "0.9007", "emotion": "surprise, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "lykPSMaZKzb81jO-x127_Q", "business_id": "8cQWqrtb-dZeY-uK965rLA", "user_id": "27eb9zAzB8UHYwL-pliqHA", "date": "2021-10-20 20:37:44", "stars": 1.0, "text": "I use the Mercari App to resell hand-me \n-downs and I use the USPS to ship packages. I will never place another in my box for pick up ever again because they forgot to scan the label on package and the package got lost. Then I began dropping them off at the desk inside the post office. Went well until again a package didn't get scanned, and guess what? That package was also lost. Coincidence, or is someone stealing my items to keep for themselves? I now make sure to get a receipt for every single item I sell and send thru the us mail. They are also supposed to deliver smart post by FedEx but one of those was stolen, or disappeared too. All happened at the Pottstown post office.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, sadness, surprise, neutral, sadness, neutral, neutral" }, { "review_id": "5rxMRQjswtRz1yyScwDpoQ", "business_id": "m_yauJ9qDf35tRxKB_L8OA", "user_id": "61FNJUiDqXReViksOYiILQ", "date": "2017-03-08 20:10:38", "stars": 5.0, "text": "Alright, I experienced some of the best customer service of my life in this post office. Ok - I might be exaggerating a bit. Still, as Becca D has noted, wonderful employees cover this location.\n\nBefore I go to the service aspect of this review, its worth pointing out that this location is full service. You can pack and ship, get a PO box, passport services, etc. Their hours are rather standard, but also have time on Saturday if you can't fit them in during the week. Remember, rates are based on destination zip code and weight (outside of flat rate offerings). You can get an idea on shipping costs ahead by checking out the USPS website.\n\nGetting to that service bit. I've twice come here a bit lost and confused about which method would be best (i.e. cheapest but safest) to get my package to its final destination. The first time, as I scouted out boxes which I'd have to pay for, staff volunteered to help find me a 'free' box. Rather than buy a box ($4) or go for the higher cost shipping of a flat rate box (none of which seemed to fit anyway), she advised me on the priority boxes available, helped estimate the cost ahead of packing, and even provided tape once we found a workable box. The second time was a different employee, which I knew now to ask, but went out of her way in a similar manner as well.\n\n'Snail mail' may not be a method I use often in today's electronic age. Still, it is good to know when needed, the good old postal service can come through in the clutch!", "aspect_word": "customer, service, employees, rates, staff, cost, rate, packing, employee, Snail, mail, age", "sentiment": "pos, pos, pos, pos, pos, neg, neg, neg, neg, neg, neu, neg, neu, neu, neu, neg, pos", "sentiment_score": "0.7886, 0.5161, 0.8140, 0.4040, 0.6699, 0.3615, 0.3881, 0.4971, 0.3892, 0.3816, 0.4822, 0.5928, 0.2895, 0.2474, 0.1970, 0.1730, 0.2218", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "5dt1N3ws2PsHUOmqeDq3fw", "business_id": "tbAonEfkzYL7RDcjsznTRQ", "user_id": "lXoxOcvgOYdPbh0Kx0p4Nw", "date": "2019-11-24 14:31:07", "stars": 1.0, "text": "This place is always a disaster. Staff is SLOW and not a clue as to how to make basic coffee. As a result, lines build up and it takes forever to get a simple order. Don't waste your time and stop at another place up the road. Management really needs to get their act together here.", "aspect_word": "Staff, coffee, Management", "sentiment": "neg, neu, neg", "sentiment_score": "0.8902, 0.5940, 0.4661", "emotion": "disgust, neutral, anger, neutral, neutral" }, { "review_id": "27RaYfMpmQfVZgpZB-eWyg", "business_id": "zE2IC_ocw2dxM6Hzd4iL0g", "user_id": "Ht8aVfbTiNbQAMFzmFT3lg", "date": "2020-09-05 19:44:12", "stars": 5.0, "text": "This was my first time at Chickie's and Pete's and Kendall made sure I would come back! She was great!!!! The food was good my wife LOVED the seltzer water I loved the salad I had. Can't remember the name of it lol \nLastly the fries we\n\n\nMy wife loves the fries and we share the Buffalo chicken salad lol \nWe had Kendal again she was great as always!", "aspect_word": "food, seltzer water, salad, fries, Buffalo chicken salad", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8277, 0.5583, 0.5966, 0.4807, 0.5462, 0.4881", "emotion": "joy, joy" }, { "review_id": "B_W6y_A0krTY4MtONKkh_A", "business_id": "FMX6UIcWw_qCSl-hT-W3qg", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2017-01-05 19:51:42", "stars": 3.0, "text": "I avoided this Wendy's for awhile due to subpar service and meh products. My order is always so simple -- usually a crispy chicken sandwich, value fries, and a root beer -- but the quality was usually lackluster.\n\nI'm glad I didn't write them off completely because, as of my last visit a couple weeks ago, the quality seems to have leveled out to be more on par with other locations. Service was also extremely friendly and fast.\n\nIf you're traveling on 295, this location is pretty close to exit 10. It's also near a McDonalds (pass!), Dunkin (good), and Wawa (my first choice).", "aspect_word": "service, products, chicken, sandwich, fries, root beer, quality, Service", "sentiment": "neg, neg, pos, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.8416, 0.5445, 0.2959, 0.4949, 0.2525, 0.5148, 0.7738, 0.5520, 0.4062", "emotion": "neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "264QEKwtXMlNXwPQ4RAnog", "business_id": "jJI5k7Hj2jY4WUE5YYwuhw", "user_id": "fen9BWC39ul9SJZfQ-onpg", "date": "2018-03-28 14:09:46", "stars": 3.0, "text": "I made the irreversible mistake of entering this drive thru at 1:40pm on a Saturday. Assuming this location would be expert in time efficiency by now was another mistake. Two lanes of bumper to bumper traffic at a standstill with nowhere to escape. I was pretty much locked in after a few minutes. The traffic overflowed onto the street behind the restaurant. Two cashiers were taking orders outside and another ran out the receipts. After paying we had to merge into one lane since there's only one drive thru window. My food was ready but I would expect it to be after sitting in over 20 minutes of traffic. The only reason I'm rating this joint three stars instead of one is that my grilled nuggets were the best they've ever tasted! Perhaps it was starvation taking over but I found them flavorful, tender, juicy, and well portioned. I'd love to get them again but it won't be this location on a Saturday. The location is great for business with the convenient outpour of hungry outlet shoppers but it's terrible for the commuter on the go.", "aspect_word": "cashiers, food, grilled nuggets, portioned", "sentiment": "neg, neu, pos, pos", "sentiment_score": "0.3610, 0.4901, 0.5041, 0.4978", "emotion": "neutral, fear, fear, anger, neutral, sadness, fear, neutral" }, { "review_id": "6HRtSy0_vGJTTG-rw-r68g", "business_id": "ZznSNkRERGH8l-wSFJKsEA", "user_id": "mz-NIfNwXdd2iEaekddc6Q", "date": "2017-06-29 17:54:26", "stars": 1.0, "text": "I stopped by the drive-thru to pick-up breakfast. Ordered the two burritos meal and asked for ketchup and extra salsa at the window. The young woman working the takeout window at around 10:00 am on June 24, 2017 gave me 1 McChicken sauce and 4 ketchup? No salsa at all, period. Put some effort in! Won't be stopping by there in the future.", "aspect_word": "breakfast, burritos, meal, ketchup, salsa, takeout, McChicken sauce", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6608, 0.4647, 0.4646, 0.3183, 0.4041, 0.5002, 0.4687, 0.3168", "emotion": "neutral, neutral, surprise, anger, neutral" }, { "review_id": "bLAgf-vPqTCDKGf1m--pCw", "business_id": "dGlMJzK84qUU8zwdbjUjmw", "user_id": "SJEJgULLv4uxNJp-55NGow", "date": "2018-08-01 17:48:55", "stars": 1.0, "text": "This location is trash. I ordered fresh fries and when I got them they looked picked over and they weren't even hot. When the manager came to me she literally lied to my face and told me they had JUST been dropped even though I had ordered my fries like 20 seconds before I got to the window. I didn't argue, I just decided to write a review.", "aspect_word": "location, fries, manager", "sentiment": "neg, neu, neg, neu", "sentiment_score": "0.6496, 0.5647, 0.9339, 0.6896", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "TZnVaULNSuj0MQjiMeVZsw", "business_id": "6En-7caNyWy-toyDXmVQwg", "user_id": "_X1Aguz13jnQwrl3IfNXYQ", "date": "2016-01-26 02:03:24", "stars": 2.0, "text": "They need to hire more competent workers. We were told a 20 minute wait, for one single pepperoni pizza. Nothing too complicated. Then 40 minutes later they realize that they NEVER EVEN STARTED MAKING IT. So here we are waiting ANOTHER 20 minutes.\nThis isn't the first time they've screwed up, once before I was given someone else's order and wasn't called about it until I was almost on the bridge to Lafitte, had to then turn around to get the correct order. VERY disappointed.", "aspect_word": "workers, wait, pepperoni pizza, waiting", "sentiment": "pos, neg, neu, neg", "sentiment_score": "0.6713, 0.5557, 0.4070, 0.3918", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "N9Gh7bfuwWMyCJoezlXzEw", "business_id": "c9Toxujofd1JvFySG-t_MA", "user_id": "5ckeF_zCeBrbo3Ngx5-2Zw", "date": "2015-11-02 21:24:25", "stars": 4.0, "text": "For a Sonic, it's a good one! The best part about this place is the convenience to Rocky Mountain High and the surrounding neighborhoods. They have easy, fast options and should be treated as such. And honestly, for a Sonic, it's really nice--especially the way the store and layout is designed!\n\nFood: Yum! Everything is good so far. I'm a huge fan of the peanut butter cookie dough Master Blast. Yum!\n\nDrinks: n/a\n\nAtmosphere: What's cool about this Sonic is that the side has a giant raise-up garage door for a wall. So when the weather's nice, they'll have it open! They have indoor AND outdoor seating, car-hop seating and a drive thru. Seriously, can't beat it for a Sonic!\n\nService: Each time I have been, they've been prompt, friendly and reliable. I'm pleased. Remember, it's honestly mostly high school kids working, so for what it is, they do a great job.\n\nHappy Hour Offerings: They have weekly specials advertised on their sign board. Make sure to check both sides for deals!\n\nHealthy Hack: n/a\n\nTips: n/a", "aspect_word": "Sonic, options, layout, Food, peanut butter cookie, dough Master Blast, Atmosphere, seating, Service, specials", "sentiment": "neu, pos, pos, pos, pos, neu, pos, pos, neu, neu, pos, neu", "sentiment_score": "0.4959, 0.5534, 0.6973, 0.6435, 0.4382, 0.3554, 0.4551, 0.2730, 0.2601, 0.4425, 0.5494, 0.3649", "emotion": "joy, neutral, joy, joy, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "kjxVDXdIV2Uz78wfTISY8w", "business_id": "cACFFkkizy5b56xWdGbLAQ", "user_id": "qxWdVSnG0We8bhutIqCLMA", "date": "2022-01-07 13:15:17", "stars": 5.0, "text": "What a blessing to be in this Wawa this am. The manager gets on the microphone, mentioned a customers food number that was ready , than proceeded to Thank his staff for all they do and he appreciates them, even let them grab anything in the floor and he'd purchase it! They are a busy spot, they always have coffee fresh, bathrooms clean, customer service nice, and all In all a good stop spot, but to see him do this was just heart warming with all going on in our country right now! He appreciates their hard work, dedication and the smiles they keep thru it all! I hope the cooperation of WaWa sees this and understand it's the little things! Good Job Manager!", "aspect_word": "manager, staff, coffee, bathrooms, customer, service, Manager", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.5833, 0.7109, 0.5297, 0.5898, 0.4529, 0.3769, 0.6689", "emotion": "joy, joy" }, { "review_id": "ZoQHRFnwLtd-XTVhEiC-KA", "business_id": "dUAw3a1UQq5ojCLq8JM7IQ", "user_id": "wSC6EzgU9bTq4aohxJVfdA", "date": "2020-12-28 15:18:27", "stars": 4.0, "text": "It's been awhile since I've been to this location..... My last rating was a one. Today I arrived there were a few cars in front of me but the line moved swiftly. The young lady that helped me in the Drive-Thru offered suggestions to bring my price down, was extremely pleasant, repeated things back to me just to be sure..... As if she weren't pleasant enough in the Drive-Thru once I met her face-to-face at the window she was even sweeter then!!! The receipt said her name was Barbara. The food was kept inside until it was all together, everything that I ordered was there, hot, and wonderful. Because they had a special on buy one get one free on their breakfast sandwiches.... I only ordered one but she put the free one in there as well, which I'll be thankful for later because I'll probably eat it for lunch and be glad that it's there!!! I even told her before I drove away that she totally made my day!!! What a way to start what would have been a pretty busy and hectic Monday following a holiday...... Barbara really did make my day much better!!!", "aspect_word": "price, food, breakfast sandwiches, lunch", "sentiment": "neu, pos, neu, neu", "sentiment_score": "0.4569, 0.4774, 0.6109, 0.8389", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "QeU3xK8L5tOmhUyUAmQ4PQ", "business_id": "9GpeN8NosnwAxnygIx_t5A", "user_id": "z9uad4fTYrWUJxg5pbJ6QA", "date": "2015-03-21 18:06:47", "stars": 1.0, "text": "I finally decided to try Panda Express. I ordered a bowl of Chow Mein & Orange Chicken. First the chicken. Several pieces were over cooked in the fryer, to the point of hard & crunchy. The sauce was ok, I really couldn't tell the difference if I was told it was General Tso. The Chow Mein was, how can I say this, terrible. Dry, I couldn't spin it on my fork. Every time I tried, it would just fall off. I've tasted paste in grade school that had better flavor, even with the usual onions and green peppers. I wound up feeding the remainder of the noodles to the trash. There weren't any condiments I could find to save them, no soy sauce, duck sauce, Chinese mustard, sweet & sour. Nothing. Will I return. In one word \"Nope\". Next time I want Chinese food, I'll return to Fortune House in Hendersonville. Remember, if you read this, you have been warned.", "aspect_word": "bowl, Chow Mein, Chicken, chicken, fryer, sauce, Chow, Mein, fork, flavor, onions, peppers, noodles, condiments, mustard, Chinese food", "sentiment": "neu, neu, neu, neg, neu, neg, neg, neu, neu, pos, neg, neu, neu, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6458, 0.5096, 0.5174, 0.4193, 0.5416, 0.5891, 0.4327, 0.3152, 0.3713, 0.4729, 0.2844, 0.4715, 0.4676, 0.4956, 0.2875, 0.3518, 0.3746, 0.3614, 0.3615", "emotion": "joy, neutral, neutral, surprise, fear, disgust, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Kl-kvCZEqJIZrt2j2kkgBw", "business_id": "ix-ygHql0hfbVt3sSf9QYQ", "user_id": "R95jUAYcnhesh9L5kCSeSA", "date": "2014-12-04 14:16:26", "stars": 4.0, "text": "It's a pharmacy. I generally prefer CVS to Rite Aid, and 20 years ago I ran a Rite Aid. I don't know, I guess having carpet really makes the store seem more warm and comforting than having shiny floor tiles.\n\nThe people here have never given me a hassle about anything I have ever asked for. For the most part they are willing to help. Whenever I look at the employees in any Pharmacy, Pharmacists included, I am just happy I don't work in the industry any more. It is a brutal life. You are surrounded by sick people, so you get sick. Then you still have to go to work because you are almost a one man show in a smaller pharmacy, and for me personally, my District Manager was a tyrant. It seems like the buyers for CVS keep their store managers busy because there always seems to be a Plan O Gram reset in progress. A POG is the diagram of the spacing of products in an aisle. Most people in retail hate these because a simple addition to an aisle requires you to rearrange usually, at least 4 feet of product. What a brutal life. \n\nLike any corporation profit is the main goal, CVS, however does have standards in reaching that goal, and I respect them over all other chain pharmacies for that. They don't sell tobacco products. They are congruent in their mission.\nAnyway, the point is that the employees in this location work hard, they do what they have to get the job done and they seem happy to help despite the work load. I send all my scripts here and they are efficient at filling them as well. I just want to give credit where credit is due.", "aspect_word": "carpet, floor tiles, employees, Pharmacists, Manager, managers, products, aisle, product", "sentiment": "pos, pos, neg, neu, neg, neg, neu, neu, neu, neu, neg", "sentiment_score": "0.3903, 0.3917, 0.5029, 0.3052, 0.5945, 0.4264, 0.3088, 0.4092, 0.3539, 0.3694, 0.4661", "emotion": "joy, joy, neutral, joy, joy, neutral, anger, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "MwtzyEGGewyyPOUnKUyliw", "business_id": "LsHtnY9E_iaev2L5XLJOFw", "user_id": "O009OMAEAcs9bjinI8-P9w", "date": "2019-02-03 17:09:18", "stars": 5.0, "text": "I got a nail in my tire and brought my car to this place. They informed me of the damage on three of my tires and brought me out to see for myself. The customer service is exquisite, the work is excellent, and the prices are very reasonable. I've been to two different places - a dealership and another automotive shop - and both failed to tell me about the damage that had been done to my tires. I am very pleased with this place and will definitely be coming back.", "aspect_word": "customer service, prices", "sentiment": "pos, pos", "sentiment_score": "0.5807, 0.7589", "emotion": "joy, joy, neutral" }, { "review_id": "GwE8aqq7kEuZESo0VLBcCA", "business_id": "jauOvHru-4OrA1lJ0JLLSA", "user_id": "_p9_GXbJNUJLkieaOFfhHg", "date": "2018-11-10 22:21:26", "stars": 5.0, "text": "This was my 1st visit at this location and it was a positive experience. My cashier Courtney greeted me with a smile and told me about the survey inwhich they don't always mention the survey at other locations. The person that made my quesadilla was Deb and she did a fantastic job-taking her time to make sure my quesadilla was nice and neat just the way I like it...I totally dislike when they just throw the ingredients on the tortilla, But, Ms.Deb took her time placing the chicken, cheese and pico nice and neatly...the taste was nice and fresh!!! I mean really..you can taste the fresh cut tomatoes and freshly diced green peppers and perfectly sautéed red onions --dude-even the chicken tasted nice and juicy :) I couldn't of asked for a better qdoba quesadilla...and to top it off, this location has a bar area...I didn't get to taste any of the drinks, but that's a major bonus--the only thing qdoba's was missing was \"cold ones\" lollll I wish the city locations had the bar area....Anyhow this location was around neat and tidy ..and had a modern model clean bathroom. \n ................awesome parking btw :)", "aspect_word": "cashier, ingredients, tortilla, chicken, cheese, taste, tomatoes, green peppers, sautéed, onions, bar area, drinks, bathroom, parking", "sentiment": "pos, neu, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.5939, 0.3383, 0.4371, 0.5479, 0.4471, 0.6075, 0.4005, 0.4258, 0.4411, 0.4918, 0.6626, 0.5111, 0.7110, 0.5318, 0.4999, 0.5640", "emotion": "joy, joy, joy, neutral, neutral, disgust, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "rY9NStmMC_a6B7ghMZvKGg", "business_id": "RYYLvhDmFkbFmtHooa43ZQ", "user_id": "xttYXDJT9JokoiSTpirmjQ", "date": "2020-11-20 01:25:23", "stars": 3.0, "text": "About half of the time, this Subway gets it right every time. It's okay. Sometimes the chit chat with the staff goes on a little too long when I'm in a hurry. I hate it when they're almost out if something and instead of going to get some more of it from the cooler, you get three leaves of spinach with a toothpaste tube size blast of Mayo. \nI could have had Jimmy John's.", "aspect_word": "Subway, chit, staff, cooler, spinach, toothpaste, Mayo", "sentiment": "pos, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.4641, 0.4651, 0.8447, 0.4670, 0.3060, 0.3008, 0.2915", "emotion": "neutral, neutral, neutral, disgust, neutral" }, { "review_id": "dF-EwiQONgV_80csXivsZA", "business_id": "070Sixz8aXNoSbH0-49PDA", "user_id": "tG8jt8ZB9LalIRZ2ZtlVvw", "date": "2010-08-23 04:54:59", "stars": 1.0, "text": "I'm shocked that anyone has ever given this dump a positive review. \n\nFirst, the seating is limited. There are only a few booths and half of them are jammed together. I really don't need to hear the conversations of everyone in the joint. \n\nSecond, the service sucks. I don't know where my waitress was from but she needs to go back to the hole from which she emerged. One would think that in this recession, a person would be happy to be employed and do their very best. Not here! \n\n\nThird, the place is just plain dirty. I ended up walking out and probably saved myself an ulcer! \n\nWhere is my hand sanitizer?!!!", "aspect_word": "seating, booths, service, waitress, place", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8412, 0.3563, 0.8985, 0.9138, 0.7381", "emotion": "surprise, neutral, neutral, neutral, joy, disgust" }, { "review_id": "fUyyRawoCnS-NH_eQl5TVA", "business_id": "RZprk5c9cKgQdOMolW4C-g", "user_id": "eWu1xPt52B-yMZmIyBIUsw", "date": "2011-04-21 01:43:06", "stars": 5.0, "text": "Love this Target, my wife and I are in here at least once a week sometimes two and three times. \n\nI heard a joke once \"Walmart cause Target requires a shower\" funny but mostly true. I think target has an awesome setup and great Target products. \n\nI don't know why people buy name brand when the store brand is 1/3 maybe 1/5 of the price. \n\nI recommend the red card because you get 5% off at the register, it is awesome.\n\nAlso now w use the cart wheel app and save on average an additional 5-10% on things we already buy.", "aspect_word": "setup, products, price, register", "sentiment": "pos, pos, neg, neu", "sentiment_score": "0.6575, 0.4509, 0.4735, 0.4204", "emotion": "neutral, joy, surprise, neutral, neutral, neutral" }, { "review_id": "gqVir8D7Ht665OWK1gBqaQ", "business_id": "6-wN6uwvvLQl14z7hbnPTw", "user_id": "ssne8GC4j82Eokteqi3TCw", "date": "2017-02-25 06:28:10", "stars": 1.0, "text": "Terrible experience. Top to bottom horrible Don who I think is a manager is needlessly rude. Who Evers in charge of this place should be ashamed of themselves. Went to pick up photos at the estimated time they would be ready. Not only were they not ready. They hadn't even started on them. It had been 5 days. No apology, they just turned their back on me. These people raise the bar when it comes to low quality customer service. Oh and don't bother calling these people as they won't answer the phone they will just transfer you till it disconnects. Truly the worst Walgreens i have ever been to.", "aspect_word": "manager, bar, quality, customer, service", "sentiment": "neg, neu, neg, neg, neg", "sentiment_score": "0.8952, 0.5145, 0.6097, 0.6820, 0.5302", "emotion": "fear, anger, sadness, sadness, surprise, surprise, neutral, sadness, neutral" }, { "review_id": "_QsXjSwclPC8xW_gtETLKw", "business_id": "-cXxMH_oL82mOK6MBAjOHA", "user_id": "6oebXToHDaGDqcK6oSwCHQ", "date": "2018-04-01 03:25:24", "stars": 1.0, "text": "One thing they are good at is forgetting to read the ticket on request. Second time they charge me for xtra lettuce and I don't get it and asked for no cheese and they give me cheese. \nI understand they were busy but ppl will wait for good food not shitty food", "aspect_word": "lettuce, food", "sentiment": "neu, pos, neg", "sentiment_score": "0.3529, 0.5312, 0.5181", "emotion": "neutral, anger" }, { "review_id": "KYjnj4UXHQ1k-eLeZu9qQg", "business_id": "aafJCGMtdKpKNtnd-YJpQw", "user_id": "OIylP1KNxy8KIQYM2V-7rw", "date": "2014-07-13 03:39:02", "stars": 1.0, "text": "I've been refilling my prescriptions for a year at this location. There are the same ones. They never have them on stock, therefore when I will run out of my meds they take over a week to have them available. The pharmacist question my physician dose and prescription. I had to transfer all my prescriptions to have peace of mind. The customer service is aweful.", "aspect_word": "pharmacist, customer, service", "sentiment": "neg, neg, pos, pos", "sentiment_score": "0.4247, 0.2301, 0.6952, 0.3405", "emotion": "neutral, neutral, neutral, fear, fear, neutral" }, { "review_id": "_YQxpTA7X-pdyPW_bxfr3Q", "business_id": "3m2SS1OSwVNhPXeNf6erSA", "user_id": "mMRkdBo-P49XTuT-qDRnjQ", "date": "2014-05-11 01:25:26", "stars": 5.0, "text": "This Dunkin Donuts is SO fast, friendly and on top of it! I stop here regularly on my way into work around 7:30am. The drive-thru moves REALLY fast even if there are several cars ahead of you. The times I have actually gone in, I am equally impressed by their speed and service. Overall, I'm in love with this Dunkin Donuts -- you can pick up donuts (a wide assortment) OR they have a wide assortment of bagels as well as the typical hot menu. \n\nSo glad I found a great morning caffeine stop!", "aspect_word": "Dunkin, Donuts, service, assortment, bagels, menu", "sentiment": "pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4456, 0.3661, 0.7218, 0.4222, 0.3918, 0.6344", "emotion": "surprise, surprise, joy, joy" }, { "review_id": "a3vSh7GssRd-VYkkY2P9OQ", "business_id": "kW3e50BWFl5QxxP0GEYPNg", "user_id": "nX0wKMJ9WcEmIjmjAhpDbQ", "date": "2021-12-30 16:23:37", "stars": 5.0, "text": "Friendly staff, they get my drinks correct every time, the location is clean and spacious. Good place to work/study. Music at normal level. I've come here 10 continuous days and have nothing but praise for this place and the people working here. Thanks for helping me work remote while visiting family during the holidays", "aspect_word": "staff, drinks, location, Music", "sentiment": "pos, neu, pos, pos", "sentiment_score": "0.8535, 0.5579, 0.6340, 0.4651", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "N2Lrjc8jhK_MBsY6kizgew", "business_id": "ZVkrLNK2Z6zSeCn4U9A7rg", "user_id": "IpLRJY4CP3fXtlEd8Y4GFQ", "date": "2010-12-19 14:50:02", "stars": 1.0, "text": "Today I went in for a bagel twist, and asked to have it toasted with butter. They told me they will NOT put butter on it. When I asked why, they told me it was not their \"Policy.\" The woman's tone was extremely rude and argumentative. Not their POLICY????Excuse me??? I didn't realize a policy was needed to put butter on a bagel!! Every Dunkin Donuts does it.\n\nSCREW YOU HARD, LADY!!!!!", "aspect_word": "bagel, butter, Policy, woman, tone, policy", "sentiment": "neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.5159, 0.4370, 0.4671, 0.5510, 0.4509, 0.4019, 0.5641", "emotion": "neutral, neutral, neutral, anger, surprise" }, { "review_id": "KaJiHltDShZ7LPvG5ogxAg", "business_id": "qTBqSOeLJ421cCO1McaU_g", "user_id": "h4R6fncPMTOOjlAg8gOhnQ", "date": "2013-03-19 05:45:15", "stars": 2.0, "text": "Being the only option we have to unwind, relax and enjoy a casual drink I'll give it an extra star. Somehow 3 stars, above average rating seems wrong to give a restaurant that is so-so. Food is by no means \"authentic\", more of a fusion type menu and very inconsistent. Mixed drinks are very over priced and usually a wait, especially during dinner time. The handful of times I've gone the service has always been pretty descent, but really don't see going back because of the service :)", "aspect_word": "drink, Food, menu, drinks, wait, dinner, service", "sentiment": "pos, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.6370, 0.5126, 0.2780, 0.1938, 0.7238, 0.7504, 0.6799, 0.7440", "emotion": "joy, surprise, neutral, sadness, neutral" }, { "review_id": "XPiE4yrpRKTYs01hu0VI4Q", "business_id": "mGx3EMJY0SBTWvIKGyM1rQ", "user_id": "_ju1Fq_OFH8MLvj9OOiDyw", "date": "2018-10-14 04:46:28", "stars": 1.0, "text": "My husband and I went to get information about doors. My husband went to ask for assistance and they called someone and after a ten minute wait we gave up. My husband remarked to the manager about the lack of help and he informed us that we were not the only customers in the store and he wasn't to be blamed for the lack of help because they were working with what little hours they gave him to give out to employees. He was extremely rude and unprofessional. We took our business to the Mt. Juliet store and will not be back to this one.", "aspect_word": "doors, manager, employees", "sentiment": "neu, neg, neg", "sentiment_score": "0.4530, 0.8734, 0.7204", "emotion": "neutral, sadness, neutral, anger, neutral, sadness, neutral" }, { "review_id": "3DbgXjJOmWmahNIM6Xd_3g", "business_id": "G8b5Dkz9YTSBO4-JhveIzw", "user_id": "NyF7XnMtdCzUjxPdf5h9qw", "date": "2013-08-10 20:39:38", "stars": 5.0, "text": "Dear fellow Yelper's,\n\nDo not be deceived by: the picture, or the manufacturer. The \"limited-time offer pretzel bacon cheeseburger\" at Wendy's is the REAL DEAL. I have eaten the $20+ burger, the $10+ burger, and this pretzel burger can hold it's own against the big boys. I do not know who the genius was that said \"I wonder how this burger would taste if we tuck it between two pretzels\", but this burger is a game changer? This may be the greatest fast food invention since the McRib, and $0.50 soft serve. I will say this in closing, this burger is worth the cholesterol!", "aspect_word": "pretzel bacon cheeseburger, burger, pretzel burger, food, serve", "sentiment": "neu, neu, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.4829, 0.4549, 0.4233, 0.4279, 0.3568, 0.6325, 0.5350, 0.3021, 0.6229", "emotion": "neutral, neutral, surprise, neutral, joy" }, { "review_id": "9ZVoFWWT7iOmp34Iq7MO4g", "business_id": "sKOfcFlzgTGTVql5KEau2g", "user_id": "EtKbOjFv33QFQYlY6ZsJSA", "date": "2021-01-28 03:18:50", "stars": 1.0, "text": "During Christmas week-Mailed 3 packages. Labels got crossed on 2 packages. I called on Saturday and was told Monday Manager would get back to me. No call on Monday, I called Tuesday staffer said Manager was working on it yesterday and will get back to me. Later Tuesday, Manager called and said she doesn't work on Monday and she just got in and my message. Meanwhile since it was Christmas week, I corrected their mistake myself. Manager only conveyed what owner told her to do, I was very upset considering it was inconvenient to 3 families during Christmas week. I spoke to the owner Mark he stated he would refund me. I emailed the receipts and he replied to confirm he would mail a check and nothing has been sent since 12/23/20.\n\nIf uses them at Blue Bell/Pottstown double check their work otherwise you would have to their work for them!!!", "aspect_word": "packages, Manager, owner", "sentiment": "neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4837, 0.5358, 0.4873, 0.5768, 0.7620, 0.6601, 0.5050", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "5jEd3G2lwk-S2RD7CdpmXw", "business_id": "RsPYdCCV4Bb3K7S-ZYvKiA", "user_id": "7Ie0VmQtnGYUVq2YW4dTVw", "date": "2014-08-25 14:13:49", "stars": 2.0, "text": "Very pricey, and I usually go to boutique pet stores! I won't buy dog food here as they do not carry true high quality foods. You can get just about anything you need per wise, but truly, the target is about 1/2 block up the street go there and save a bunch of money.", "aspect_word": "food, foods", "sentiment": "neg, pos", "sentiment_score": "0.2700, 0.5704", "emotion": "neutral, neutral" }, { "review_id": "11prKhbgc9xD7t8zpF3MiQ", "business_id": "Gr6nYrQ_-3p4LcE4M84lTw", "user_id": "StlGWDIwOXfpmX-UvIe5bA", "date": "2009-05-27 16:22:01", "stars": 1.0, "text": "Going to Dave & Buster's is like having sex with a prostitute. It seems like a good idea when your drunk, and you get to do a bunch of stuff that you can't do at home... \n\nBut after all the funs over, its there. Its in you... \n\nAIDS. \n\nNot HIV, Full-Blown AIDS.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral" }, { "review_id": "0pEaiC5XJGxCgt6qqLyo0Q", "business_id": "ujscft15GkpvxcqT4FoAOg", "user_id": "Ym9bClLm4BVtujNgOVIKzw", "date": "2013-04-30 22:17:37", "stars": 4.0, "text": "I ordinarily wouldn't review chains like this, but I gotta say this is the friendliest, cleanest Taco Bell I've ever been to. The manager and all her staff go out of their way to provide great customer service and seem to genuinely enjoy their jobs. Throw in regularly cleaned restrooms and sporks, and I'm sold.\n\nI had to smile last time I ate here, after hearing the cashier describe what a crunchwrap was to a customer in such glowing terms that it may as well have been a dish at a 5-star restaurant. I've seen several staff go out of their way to go to the back to check ingredients for customers, or deal with all manner of fiddly requests that they accommodate with a smile on their face. If you're having a bad day and need some junk food (see: Doritos tacos and Baja Blash Mt. Dew) and a smiling face as a pick me up, this is the spot!\n\nPLUS, as a deal with the Diamondbacks, if the team scores 3+ runs, from 4pm-6pm the next day they offer 3 free crunchy tacos with a large drink order. They are also having a \"happier hour\" menu from 2pm-5pm every day with some menu items discounted.", "aspect_word": "Taco, manager, staff, customer, service, restrooms, cashier, dish, ingredients, food, tacos, drink, menu", "sentiment": "pos, pos, pos, pos, pos, pos, neg, pos, neu, pos, neu, neu, neu, pos, neu, neu, neu", "sentiment_score": "0.5998, 0.7148, 0.7269, 0.5636, 0.4780, 0.5024, 0.2941, 0.2068, 0.3632, 0.4025, 0.4650, 0.3753, 0.3242, 0.3597, 0.6654, 0.7048, 0.7930", "emotion": "neutral, joy, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "0Ub13Wx2JMsyS6hWRZoKaw", "business_id": "rZvy8V52zR2_2Jt-_WsvzA", "user_id": "wrw1Z8oSdv6z1Arf8-t8BQ", "date": "2018-07-20 19:46:47", "stars": 1.0, "text": "Absolutely terrible experience last night (6/19 around 9pm). Staff was unfriendly and inept at the drive thru. We only got a portion of our order after leaving the drive thru. The burgers were cold. They didn't have all of the drinks available on the menu. When we asked to order something else at the window they said now, go back around through the drive thru again and no one was behind us. What has happened to McD's???", "aspect_word": "Staff, burgers, drinks, menu", "sentiment": "neg, neg, neu, neu", "sentiment_score": "0.9231, 0.8536, 0.7897, 0.8554", "emotion": "fear, anger, surprise" }, { "review_id": "Ai533lfyaqAmfUOwqBiILA", "business_id": "b4qNoA_upvb10oJmyzwnsw", "user_id": "E6REv3YtZ3Kbhl42WLQXIw", "date": "2017-09-22 03:08:08", "stars": 1.0, "text": "After a couple of install experiences (of which I've shown photos), I have come to the conclusion that the only thing this store is good for is going and in and carrying out what you buy. The staff, for the most part, is helpful and wants to make a difference. There are a few however that really shouldn't be in a job dealing with the public.\nTheir installation services are beyond the words that I could write here, use your imagination. The bottom line - DIY!!!!\nMaybe I'm expecting too much? Unfinished projects that I paid a finished price for remain incomplete or not installed as advertised. The filth and debris they leave behind is inexcusable. Such a disappointment.\nWhen they call to check on their install, if you disagree with how things went they hang up on you. They really don't care about the consumer, they merely go through the motions.\nJust can't bring myself to go back there now.", "aspect_word": "staff, installation, services, price", "sentiment": "pos, neg, pos, neg", "sentiment_score": "0.7948, 0.3340, 0.2091, 0.5245", "emotion": "neutral, joy, neutral, neutral, surprise, disgust, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "jHFhPx5bgK45-bcnD2ormg", "business_id": "ep9S1yrEiSo_WxXbTSPjkA", "user_id": "lAW03ccfMEuRZiDqvVgc0w", "date": "2015-04-27 15:59:03", "stars": 4.0, "text": "This subway location is pretty fantastic.\n\nIt's bright - tons of natural light, the staff are always friendly and patient with my children, and they even have a drive-thru! \n\nWhile subs are definitely not my go to, this location is among the best.\n\nThey even offer free kids' meals on the weekend with the purchase of an adult meal.\n\nLocated conveniently in the same parking lot as Hide 'n Seek, I'm sure we'll be back in no time at all.", "aspect_word": "subway location, staff, location, meals, meal", "sentiment": "pos, pos, pos, neu, neu", "sentiment_score": "0.3975, 0.8590, 0.5208, 0.4518, 0.5431", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "DYNQpZf5SXCE02gXbQUFFw", "business_id": "U_e1S2TYFjbTYnOslH86Xw", "user_id": "iJdknUsOPUDA2BTfTVE1Hg", "date": "2013-04-15 03:09:17", "stars": 3.0, "text": "The station is a hit or miss...Some days they is no line and the employees are super nice and very helpful and other days the line is out the door and you can tell that the employees feel overwhelmed. \n\nWith the way the USPS is going I don't where I'll be sending or receiving my packages in the future!", "aspect_word": "employees", "sentiment": "pos, neg", "sentiment_score": "0.7939, 0.6658", "emotion": "sadness, neutral, neutral, surprise" }, { "review_id": "xzL9TdcUIx6rtx7EYvLAgQ", "business_id": "zJnRztekQRb6nGe-3Q4mQA", "user_id": "_uDpgWNRShOQcJy1R62_9Q", "date": "2020-10-03 04:54:54", "stars": 1.0, "text": "I would give this place zero stars if I could. Tonight my app confirmed the scheduled order pickup for 645pm and I did not get my food until 815pm. They were so behind on pick up orders that they even closed down the walk in line - only online orders were allowed. How does that happen at a \"fast food\" restaurant? Some people even canceled their pickup order because the line was obviously a faster way to get their food. They were turned away and told to wait. Oh and the best part was, once they smartened up and used both serving lines, the manager started preparing food for the 730pm orders - so everyone from 6-730 (still waiting for their order) was stuck in a longer wait line than people that ordered their food after them! \n\nManagement was no help. They complained they were under staffed. Not only can you not keep up with 30-50 patrons, you lost another 25 as they trickled in to the walk in line only to be turned away. How that place makes money is astonishing. \n\nLastly - the portions are easily half what they are at other chipotles. Not an exaggeration - HALF. Do yourself a favor and go to another chipotle or eat somewhere else.", "aspect_word": "food, line, serving, manager, wait, Management, portions, chipotles, chipotle", "sentiment": "neu, neu, neg, neu, neu, neg, neu, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.7635, 0.4036, 0.3295, 0.7160, 0.3774, 0.4832, 0.7523, 0.4507, 0.7555, 0.5864, 0.4468, 0.4441, 0.5383", "emotion": "neutral, sadness, neutral, surprise, sadness, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "F2BLxCRyVWgdfbe_xuoSwQ", "business_id": "RBnQoIRF3V-FMJSn_BHy0A", "user_id": "8wzfaCmG59dqUrpLm_bswQ", "date": "2013-05-04 16:36:04", "stars": 3.0, "text": "P.F Chang's Rock!!\nThat being said. The Clearwater location better get their S#@! together fast!!\nStaff was not prepared for the crowds.\nWhat did they thinK that Clearwater was not ready for them???\nManagement needs to get their staff up to speed.\nHow many times are they going to comp food and drinks before big papa Chang sees a pattern here???\nGood luck Clearwater, we will try you again in a few months...", "aspect_word": "Staff, Management, staff, food, drinks", "sentiment": "neg, neg, neg, neu, neu", "sentiment_score": "0.8347, 0.6526, 0.7514, 0.7166, 0.8133", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "sOaV8l8x8dS4sDsuqZExYg", "business_id": "ELgiifL3QLqzMaCo1frbdg", "user_id": "LXWRNk_NNK6kQB5ffrbo3Q", "date": "2010-11-24 21:46:20", "stars": 4.0, "text": "Waffle House...I don't think I've ever been to you completely sober or before midnight...but thats the beauty of Waffle House.\n\nThis one in particular is very clean and always has a high health score which is very comforting. The late night cooks here also do a very good job of cooking everything as ordered without having to send anything back. I must have my bacon burnt and crispy (which might make some people cringe) and they manage to get it right every time so props to them for that.\n\nYou can get a lunch or breakfast all star assortment for about $6.50 and to make it even better there is usually a show of obscenely drunk people making fools of themselves. It just doesn't get any better for late night dining.", "aspect_word": "House, Waffle House, health, cooks, cooking, bacon, lunch, breakfast, dining", "sentiment": "neu, pos, pos, pos, pos, neg, neu, neu, neu", "sentiment_score": "0.4217, 0.4424, 0.4756, 0.4927, 0.6260, 0.3705, 0.7690, 0.6279, 0.5852", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, joy, joy, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "KOtyN5NIEPSPzi-qsRyv3g", "business_id": "_4g4EBJowOS_LXbyMB7DnQ", "user_id": "4VeNKebhNoaofJf0W2qJZA", "date": "2014-03-10 15:59:28", "stars": 4.0, "text": "I only used the drivethru so that is what I'm rating. The path is weird as it makes you go through loops when you enter and exit this location. That's what the four star rating is for. But the workers were good and my order was not messed up. That's all you can ask for right?", "aspect_word": "path, workers", "sentiment": "neg, pos", "sentiment_score": "0.5738, 0.7580", "emotion": "neutral, disgust, neutral, neutral" }, { "review_id": "vz1QFpZcVtaflGvV06HuAQ", "business_id": "QHWYlmVbLC3K6eglWoHVvA", "user_id": "YTu0c-1I9ECeksIgoHXFPA", "date": "2018-12-28 04:45:39", "stars": 4.0, "text": "After reading the great Yelp reviews my husband, daughter and son-in-law and I decided to have lunch at Datz Tampa. Thankfully we read the tip that suggested calling ahead to put your name on the waiting list. When we arrived we noticed that the waiting list was very long but we were seated immediately. \n\nOur waitress recommended getting the Monkey Bread ($12.50) and Funnel Fries ($8.00) for appetizers. The four of us never had dessert type items as appetizers but decided to take her advice. The Monkey Bread was phenomenal but extremely over the top for me. I had a bite or two and left it for the others. The Funnel Fries were also very good. They came with a side of caramel dipping sauce that kicked it up a notch. \n\nFor sandwiches we all ordered something different and shared. My favorite was the Roger's Rockin Rueben with fries. ($18.00) The corned beef was delicious and the rye bread was very fresh. Our waitress said that they make their own Russian dressing. It was flavorful and really enhanced the sandwich. My second favorite was the Ty's Two Fister. ($13.00) This sandwich has house smoked pastrami, corned beef, Swiss cheese and also served on rye bread. It is finished with a little Honeycup mustard. I disliked the Cheesy Todd. ($15.00) It is a ground brisket and short rib hamburger with jalapeño Mac & Cheese \"buns.\" It was sloppy and it had a processed cheese aftertaste. Everyone at the table disliked the Schmacon Me Crazy sandwich. ($13.00) It is pimento cheese spread, burnt scallion ranch, fried pickles and candied Schmacon. Our waitress told us that this sandwich is sent back most often and it is being phased out.", "aspect_word": "lunch, waiting, waiting list, waitress, Bread, Funnel Fries, appetizers, dessert, Funnel, caramel dipping, sauce, sandwiches, fries, corned, beef, rye, bread, Russian dressing, sandwich, Fister, smoked, pastrami, corned beef, Swiss cheese, served, rye bread, Honeycup, mustard, brisket, rib, hamburger with, jalapeño Mac &, Cheese, buns, cheese, aftertaste, table, Schmacon, Schmacon Me, pimento cheese spread, scallion ranch, fried pickles, candied Schmacon", "sentiment": "neu, neu, neg, neg, neu, pos, neu, neu, neu, neu, pos, pos, pos, neu, pos, neu, neu, pos, neu, pos, neu, pos, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neu, neu, neu, neu, neu, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.8457, 0.4276, 0.4979, 0.5032, 0.2905, 0.3588, 0.6874, 0.2919, 0.5949, 0.4999, 0.4074, 0.5735, 0.5300, 0.3333, 0.4626, 0.7031, 0.3181, 0.3231, 0.2816, 0.3711, 0.3011, 0.3108, 0.5542, 0.3245, 0.4608, 0.2413, 0.6477, 0.3851, 0.2898, 0.4006, 0.5030, 0.5029, 0.4644, 0.2958, 0.3337, 0.2837, 0.2699, 0.3251, 0.2957, 0.2309, 0.3447, 0.3088, 0.1664, 0.1755, 0.5972, 0.3480, 0.2323, 0.2949, 0.3316, 0.3355, 0.3120, 0.2759, 0.7711, 0.6788", "emotion": "joy, neutral, surprise, neutral, joy, neutral, neutral, joy, joy, neutral, neutral, joy, neutral, joy, neutral, joy, joy, neutral, neutral, neutral, disgust, neutral, neutral, disgust, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "r3dWRI0PcIeUr3hPRoRweg", "business_id": "HhD3KFf6fpvx2yOJh_RyAA", "user_id": "n2UpKhkU2N-66a1QQzrjYw", "date": "2014-03-08 07:40:18", "stars": 5.0, "text": "The girls here are great; Heather (and I'm sorry but I forget the other girls name - long haired brunette.) I've used Enterprise before but never this location. I wanted a 4 wheel drive vehicle because it had been snowing a lot. \n\nThey first put me in a Town & Country van but when I got home it was just too big. When I let the girls know they got a Tacoma and switched me out as soon as they could. I had the car for about a month and everything was fine. \n\nThis location wants to make you a satisfied customer. Go see those girls, they will take care of you.", "aspect_word": "location", "sentiment": "pos", "sentiment_score": "0.4944", "emotion": "neutral, sadness, fear, neutral, joy, joy, neutral, neutral" }, { "review_id": "ISpw_ltVLgVSdZFLtEfL8A", "business_id": "dwUUt5qtn6J1PwPmB9hwJA", "user_id": "kIADx0pgrTJNHUERMDOW0Q", "date": "2018-09-02 22:20:02", "stars": 1.0, "text": "Worst pharmacy I've had tbe misfortune to use. Too many insurance companies insist on this pharmacy for meds, and they are always understaffed. My doctor called in tbe script, I get a text from CVS its ready. I go, stand in line, and wait 30 min to be told its not ready. I say I'll come back, and they find it after another 20 min wait. They give me a non insured price of $280. I say, can I use the discount insurance card (in alaska the script was $50) they say it will be another 15-20 to run, I cant wait so say Ill be back in the am. Im first in line, he says they are still working on it - I say you said that yesterday. He says they need to run it for price. 10 min later, he tells me $165. I say no & walk out.\nI ask Safeway to transfer it, they tell me CVS wont release it. I would rather die than ever use this pharmacy again. No wonder people hate them.", "aspect_word": "pharmacy, understaffed, price", "sentiment": "neg, neg, neg", "sentiment_score": "0.6437, 0.6393, 0.3910", "emotion": "disgust, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, anger, neutral" }, { "review_id": "r1nR1eDm-0j_2lwZ-Xk6Mw", "business_id": "VTOeRnkozjB4wLJhWhS3BA", "user_id": "fbqb-z8c6e7d6SiyM2tHPg", "date": "2018-05-29 20:48:53", "stars": 2.0, "text": "I'll be going low brow for a bit until my budget recovers. I admit I was seduced by the latest McDonald's commercials of their never frozen, cooked to order 1/4 pound hamburgers, so thought I would give it a try.\n \nThis is the McDonald's in the shopping center at Bell Shoals and Bloomingdale. Seems to be mostly a drive through location, but I ate in to give it a fair shake. This is a location where you can place your own order at a touch screen, though I opted for a live order taker. This was a bit of a mistake, as the person was clearly new. They were cheerful enough, but taking the order took quite a bit of time.\n\nI ordered their new 1/4 pound hamburger with just cheese and onions. It was delivered to the table barely after I sat down. It didn't live up to the image in the commercial, as it was overcooked, not juicy at all. Other than that it was a standard McDonald's experience. Fries were good, but hardly and salt (unusual as if there is a complaint with the fries it is usually too much salt). Coca Cola fountain drink was fine, i.e. they had the syrup mix right.\n \nSmiles all around and the place deserved good marks for cleanliness.", "aspect_word": "hamburgers, hamburger, cheese, onions, table, McDonald, Fries, salt, fries, Cola fountain drink, syrup mix, place", "sentiment": "neu, neu, neu, neu, neu, neu, pos, neg, neg, neg, pos, pos, pos", "sentiment_score": "0.3389, 0.4096, 0.4228, 0.3627, 0.4911, 0.3582, 0.2226, 0.4247, 0.6013, 0.4290, 0.4581, 0.4426, 0.5105", "emotion": "neutral, neutral, fear, neutral, joy, neutral, surprise, neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "6wvEb34lV30GPs8fPl5ODA", "business_id": "Ui5VPcIQzUvYhJ_NuTgukg", "user_id": "cUB2WhICFuSe7DwXAIoo0g", "date": "2016-10-23 12:07:09", "stars": 3.0, "text": "Clean, fast and pretty decent food for what it is. Tried the $4 wicked chicken. Ugh.. The chicken had more breading than actual meat! My biscuit and red beans and rice tasted good though. Their regular meals are a little overpriced.. $8 for two pieces of chicken and a small side. We usually go for family deals when coming here.", "aspect_word": "food, chicken, breading, meat, beans, meals", "sentiment": "pos, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.9349, 0.6051, 0.5560, 0.4337, 0.3465, 0.4404, 0.2525", "emotion": "neutral, neutral, disgust, neutral, joy, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "RQNN_YpPQOoU8LRwyWgTmg", "business_id": "7MRw1gBlbrMMvO0zAKeLdA", "user_id": "l7dxWoYV7dASWQPeQdoAuQ", "date": "2013-08-03 22:05:34", "stars": 1.0, "text": "Very poor customer service, at least in the service department.\n\nUsed the online scheduler through the pep boys website for an oil change. A couple hours beforehand they called and asked me to push back my appointment by an hour...no problem, thanks for calling. When I arrived for the new appointment time, they said it would be an additional half hour later than expected...OK, that sucks but not much I can do about it. An hour and a half after they took it in, someone came out to ring me up and told me they \"just had to put the oil in.\" 15 minutes later I got my car back.\n\nSo, the online appointment scheduler is meaningless and so are the times quoted when you arrive.\n\nDon't go here.", "aspect_word": "customer, service", "sentiment": "neg, neg, neg", "sentiment_score": "0.8215, 0.6746, 0.6605", "emotion": "disgust, neutral, neutral, neutral, joy, surprise, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "eyaBRs2qJ8nH2iTR5jlkjg", "business_id": "pZl68OjM4Fz0Ms0raK69Bg", "user_id": "PmZqvi8q9kzKUh513poAEQ", "date": "2016-01-25 00:01:30", "stars": 2.0, "text": "Weirdest McDonalds I've ever been to. Been here a few times and have witnessed a homeless guy doing drugs in the ladies room and getting kicked out. Saw a domestic argument here. Saw drunk street kids loitering in the seats while the staff did nothing. Signs telling you not to loiter are posted on the walls, which is the first time I've ever seen that in a fast food place. And you have to get buzzed in to the washroom, which I've never seen at a McDonalds before. Condiment area is not well stocked and its dirty. Ketchup dispenser is usually gross and dirty. Usually out of napkins. Floors and tables are dirty. Maybe if McDonalds paid a living wage, their places would be clean.", "aspect_word": "staff, food, washroom, Condiment, Condiment area, Ketchup, Ketchup dispenser, tables", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8504, 0.4724, 0.3336, 0.7464, 0.4669, 0.7117, 0.5027, 0.6289", "emotion": "disgust, disgust, neutral, disgust, surprise, neutral, disgust, disgust, neutral, disgust, neutral, neutral" }, { "review_id": "zf9EuM7QZw-Clywiy0SerA", "business_id": "REH0_BWpYk5ynZsteu4uuw", "user_id": "wjKVam7xcw9mzslO8aIUzw", "date": "2013-03-06 12:53:02", "stars": 1.0, "text": "I use a lot of different UPS stores and most are very friendly and helpful. Never had a problem receiving a receipt for a drop off, except when I came to this place. The manager refused to give me a receipt for the drop off. He said use your tracking number. I then insisted he issue a simple receipt as all the other UPS stores do, and he refused and was very rude.", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.9187", "emotion": "joy, anger, neutral, anger, neutral" }, { "review_id": "dmzjNBtFS6_JCUgXBULl8Q", "business_id": "JG98smIWipytmzzvo4lBTw", "user_id": "8Akq8sh1LSmJbqa6Jjxxqg", "date": "2011-05-15 02:31:34", "stars": 2.0, "text": "Four stars for MCD? I think not. This location, never, I repeat never, gets any order right. Don't want onions? You're gonna get 'em. Wanna ask them for a couple extra barbecue sauce? They forgot ALL the sauces. And just try, just try, to save them money by asking for apple dippers WITHOUT the caramel... guarantee you're gonna get it. This place is a waste of brain power.\n\nThe only redeeming quality at this place is the food is always super hot. However, my stomach, and my health, can only tolerate MCD fries and their ice cream cones anymore. Plus, there are MUCH BETTER OPTIONS in Brownsburg for a \"quick bite from the road or after a game.\"", "aspect_word": "MCD, barbecue sauce, sauces, dippers, food, fries, ice cream cones", "sentiment": "neu, neu, neu, neu, neu, pos, neu, neu", "sentiment_score": "0.4733, 0.3711, 0.4767, 0.4175, 0.4464, 0.7502, 0.2584, 0.4116", "emotion": "surprise, anger, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "I6skxjnhqjjVNZn9HtLsWg", "business_id": "XHf-UmAKwYGKH35tYtPCzA", "user_id": "fxcvZhWHidu_bgGKWOSwwQ", "date": "2018-10-07 05:00:00", "stars": 1.0, "text": "Just ordered a Papa John's pizza for the first time ever, and it was the worst pizza I've ever had! There were hardly any toppings on it, so I mostly ate bread for dinner! I don't understand all the hype and great reviews for this place as they serve a mighty lousy pizza and are very cheap with their toppings. Most slices had one or two pieces of pepperoni on them! Never again- I'll stick to my go to Boston pizza for the best pizza in town!", "aspect_word": "pizza, dinner, toppings, pepperoni", "sentiment": "neg, neu, neg, neg, neu, pos, pos", "sentiment_score": "0.7317, 0.8529, 0.6411, 0.3772, 0.3465, 0.3621, 0.7603", "emotion": "disgust" }, { "review_id": "7eE55R4EIf9_owiSy4A52Q", "business_id": "LdiNRhW7nBqHub1d3Q4cOw", "user_id": "iZ-AJWYDkNTpz_iK47T6Xw", "date": "2016-12-14 08:38:29", "stars": 1.0, "text": "TERRIBLE service. The cashier gave us a hard time about a coupon we used literally two days ago at the same location. Slow service. Cold/ INCORRECT food after ordering and confirming what we asked for. Pissed because we never received a receipt, either. Sketchy if you ask me. Cashier's name was Arenana, and you could barely hear her over the blaring stereo coming from the kitchen. \n\nWon't be back ever again", "aspect_word": "service, cashier, food, Cashier, stereo, kitchen", "sentiment": "neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.8684, 0.6328, 0.8467, 0.6653, 0.4866, 0.2414, 0.5507", "emotion": "neutral, anger, neutral, surprise, sadness" }, { "review_id": "wtMO6ddOXdMQxFwLzfZ6nQ", "business_id": "ANl5EZQnaik61jBUgr-Uxw", "user_id": "mu3fKP8gOLLmHJZWvoZE2A", "date": "2018-02-13 18:47:32", "stars": 5.0, "text": "Best chicken quesadillas from a Taco Bell! We always go in extremely large groups around lunchtime because of our line work and each employee is friendly, welcoming, and accommodating. We have a vegetarian and he often subs out meat for beans, and that has never once been overlooked or forgotten. On days where they know customers will be waiting longer than usual, they'll give out free small drinks to keep us satisfied until our food arrives. I've literally been to hundreds of Taco Bell's across the US and this one has, by far, the greatest service.", "aspect_word": "chicken quesadillas, lunchtime, employee, meat, beans, waiting, drinks, food, service", "sentiment": "pos, neu, pos, neu, neu, neg, neu, neu, pos", "sentiment_score": "0.6993, 0.6792, 0.7752, 0.4829, 0.4844, 0.3618, 0.4759, 0.6825, 0.8979", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "tHgyZmGLCll8JAg_XCxF6w", "business_id": "Ezul-y-trSK8EHtcv40itQ", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2008-02-26 00:48:05", "stars": 3.0, "text": "My friend and I finally had an excuse check out the new Hooters location (previously on route 202, now near the Holiday Inn Express). Arrived early afternoon and it wasn't too crowded. By the time we left, the place was more full. Saw a guy smoking a cig at the far end of the bar (thank goodness) and another closer with a pipe that didn't smell too bad.\n\nMuch of the waitstaff are pretty good-looking, and our bartender (Shannon) was no exception. She seemed aloof at first, until later, when she warmed up. (She was the only staff member behind the bar so maybe it was hard to pay attention to us?) She made me a lemon drop shot that was decent (believe me, I've had worse). The new location now can serve liquor (not just beer) so that's a plus.\n\nWe took advantage of half-off wings during happy hour. We each had an order of medium wings done dry (not wet - that is, completely dipped in sauce). The wings were typical Hooters, generally crunchy, somewhat seasoned - and nothing you haven't had before.\n\nI am not a huge fan of cigarette smoke or the Hooters franchise, so I can't recommend this place strongly. Don't get me wrong, I like women and I like food, but I usually don't put them together during daylight hours...", "aspect_word": "guy, bar, waitstaff, bartender, staff, liquor, beer, wings, sauce, cigarette, food", "sentiment": "neg, neu, neg, pos, pos, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4826, 0.8245, 0.4877, 0.2900, 0.4487, 0.7088, 0.8102, 0.4334, 0.6290, 0.3517, 0.3426, 0.2943, 0.4353, 0.4333, 0.4925", "emotion": "neutral, surprise, disgust, neutral, disgust, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "0ZXwMpJAhGovg0lfNl3C4Q", "business_id": "sNsTaKQVajoHTltd_HK-_Q", "user_id": "j6MhudOkFIDNS90rHgAD7Q", "date": "2011-01-12 13:08:36", "stars": 4.0, "text": "I go to this Wawa every morning before work. Although the parking lot is usually packed, I always manage to find at least one spot. The two ladies that work the register around 7:30 AM are nice. The woman who stocks the coffee is really nice, although usually 3 out of 5 regular coffee's are empty every morning. Their selection of grocery and snack products is good, and they are usually well stocked.", "aspect_word": "parking, coffee, snack products", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.4612, 0.4016, 0.4676, 0.4389", "emotion": "fear, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "MBNAWTqgIrP4a85fuYpL9g", "business_id": "ANl5EZQnaik61jBUgr-Uxw", "user_id": "f_0p7q5IHwbwU4Fy6q1arg", "date": "2015-02-20 13:06:14", "stars": 2.0, "text": "They do not open on time. Got here at 7am when they are suppose to be open and they said wait 10 minutes. They need to open on time. They're open late and they're usually not busy so I like this location but they should open at the time it says they open", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, neutral" }, { "review_id": "D62ON2MX1UmOL9i0pTpXKg", "business_id": "K8NZT_j5bCCYvByzXFLe-g", "user_id": "GzgZQGqS4PMXsETMTDBsCg", "date": "2016-10-22 17:53:54", "stars": 3.0, "text": "Several friends who live in Nashville raved about this place. I'm not totally sure why. It's definitely serviceable. Good people making decent coffee with a great logo. Breakfast food? Not great. Lines? Really long in university locations. Outdoor seating? Yes, if you're willing to deal with copious flies and mosquitoes. Overall, a place I'd go if I needed coffee and it was open and...I needed coffee.", "aspect_word": "coffee, logo, Breakfast food, Lines, seating", "sentiment": "pos, pos, pos, neg, neg, neu, neu", "sentiment_score": "0.7279, 0.5896, 0.4864, 0.5297, 0.2176, 0.4681, 0.4289", "emotion": "neutral, surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Rs4RFXZ3gb6talQ9fsQJ2w", "business_id": "fTc0orr5IcZMXUlH6iSmww", "user_id": "l2QtwDIO5MocjLT7PQaTIg", "date": "2016-09-05 23:51:23", "stars": 1.0, "text": "The thinner manager was extremely rude this morning. I asked for a vanilla iced coffee, her mic cut out and all I heard was french vanilla sweet, I said yes please. To which she responds \"FRENCH VAH-NELL-A..SUGAR or SWEE-TEN-ER!?\" I said sugar to which her reply was \"great some sugar, just pull around.\"\n\nPull around, pay and her workers are dead silent. I smile anyways, because some people have off days. You know? Manager shoves the iced coffee into my hand, and I ask if that was necessary. \"Yes it is now get going on with your day.\"\n\nWhen I am in town I am definitely going to the one on Market Street leaving town.", "aspect_word": "thinner, manager, vanilla iced coffee, workers, Manager, iced coffee", "sentiment": "neg, neg, neu, neg, neg, neu", "sentiment_score": "0.7732, 0.8544, 0.4536, 0.7509, 0.9051, 0.3986", "emotion": "anger, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "WmTAZISe9_6gGnPJwYUZwA", "business_id": "bxYDpLu4dSWZDQIWV0QowQ", "user_id": "wrmWj0fAvYzlMPCs_cGJBg", "date": "2011-08-21 01:33:20", "stars": 4.0, "text": "I love the taste of Five Guys in my mouth. Get yer mind outta the gutter...I'm talking about their burgers!\n\nSo, being from California and all I was a huge In n Out fan. I like a good burger. One where you can taste the meat and don't need a whole lot of fixins to make it taste good. I have the same philosophy about steak. Enter Five Guys. I had my first Five Guys burger in Virginia a couple years ago and really enjoyed it. I thought, \"If Five Guys ever came to California, it just might give In n Out a run for their money.\" Fast forward -- just this past year, Five Guys had expanded to the West Coast. My friends could finally experience what I had been talking about! I've had a Five Guys burger from coast to coast now and they have all tasted great.\n\nBtw, try the Cajun fries. They are pretty tasty and have a little bit of a bite to them. My only critique is that they could make a 'em a little more crunchy.", "aspect_word": "taste, burgers, burger, meat, steak, Cajun, fries", "sentiment": "pos, pos, pos, pos, pos, neu, pos, neu, pos", "sentiment_score": "0.7034, 0.7547, 0.8211, 0.5503, 0.6103, 0.2879, 0.3219, 0.2281, 0.3288", "emotion": "joy, neutral, neutral, surprise, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "5w2t6-tbkx0GLinE3brK_g", "business_id": "oJCtJu76SdXBorAp32wRNg", "user_id": "41XKBeEe22TtKSUVB2V6lw", "date": "2016-12-10 04:20:51", "stars": 2.0, "text": "This pharmacy sets a new standard for incompetence. Prescription turned in at 3PM, told to return in 1 hour, arrived at 7PM, not ready, told to wait, 45 minute pass, and nothing. I finally ask what's going on and Mimi told me they can't find the prescription. To add insult to injury a prescription that had been filled numerous time for the copay is said to not be covered. Mimi is very rude, condescending, and incompetent. I will never come back here to fill prescriptions again! Only reason why I gave this place a two star:\n1. Parking is plentiful and the manager is helpful", "aspect_word": "Mimi, Parking, manager", "sentiment": "neg, neg, pos, pos", "sentiment_score": "0.5675, 0.5193, 0.6464, 0.7400", "emotion": "anger, anger, neutral, neutral" }, { "review_id": "6s8bWmvreBe-AT0g1PeWIQ", "business_id": "q6HaBDtVLApz8f2L9UluNA", "user_id": "52MmAohG2B0tKt4KCu7L2A", "date": "2019-01-23 13:56:11", "stars": 5.0, "text": "I have been to so many Starbucks around the world, and it's difficult to review them as they are all so similar- easy in and out, quick service and good coffee. From time to time, I have a less than desirable experience, but for the most part, they're all great- and this one is no different. Service was quick, staff were friendly and coffee was good! Plus they open at 5 AM which was a Godsend for early flights!!", "aspect_word": "service, coffee, Service, staff", "sentiment": "pos, pos, pos, pos, pos", "sentiment_score": "0.8657, 0.8403, 0.6665, 0.7754, 0.7115", "emotion": "surprise, joy, joy" }, { "review_id": "0SlDWhoZo6bNLjuM8bgG7Q", "business_id": "o5Uee_gmS-y9R582PAkX6w", "user_id": "_skdzMQk7HFLXH6vfsyLXQ", "date": "2021-05-23 15:07:20", "stars": 4.0, "text": "Ecstatic to have a breakfast place in New Tampa with outside seating. Die hard fan of sister location in Wesley Chapel which is a further travel.\nPros: continues the tradition of hot and tasty meals with a rotation of new items. \nCons: after being a guest here more than half a dozen times, kitchen staff has trouble with menu add on or exceptions... small items like ketchup or a side of dressing are continually missed. You end up waiting until your server appears again and then waiting again until they slowly return, more often than not half way through your meal. \nSuggestions: ensure staff who deliver your meal verify all is as requested on the ticket. \nOtherwise will go back to Wesley Chapel location who never miss a beat. \nThanks", "aspect_word": "breakfast, seating, meals, kitchen staff, menu, ketchup, dressing, waiting, server, meal, staff", "sentiment": "neu, neu, pos, neg, neu, neg, neu, neg, neg, neu, pos, neu", "sentiment_score": "0.5719, 0.3480, 0.8530, 0.6142, 0.5769, 0.2311, 0.2775, 0.3792, 0.7149, 0.8555, 0.5505, 0.7749", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Dr4j2N4CgsKZeMUnxestAg", "business_id": "Ih6_y2nnbg2Jw9Qdc876GA", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2012-05-10 21:18:41", "stars": 4.0, "text": "Okay, lets just get this out there: I want to be Martha Hoover. And by this I mean, I'm a total sucker for women who get shit done and make things happen. Madame Hoover just so happens to fall into this prestigious category of Circle City women who make shit happen. One minute she's in Bon Appetit, the next she's formulating to open two completely different restaurants at once.\n\nA flight out of IND is never complete without a cup of Patachou's tomato artichoke soup. However, today, I found myself at the Washington Street location (wish I was flying somehwere). I ordered the soup and salad combo with oregano dressing (thumbs up). My lunch companion had the cobb salad - had it not been a professional lunch I would have reached my fork across the table to give it a try. \n\nThe prices at Cafe Patachou are a bit salty for a light lunch, but to be fair you have to factor in that they purchase many of their ingredients locally. It's a good place to go if you want to walk away feeling light on your feet and ready to tackle the remainder of the day. \n\nNext time: broken yolk sandwich", "aspect_word": "Patachou, tomato artichoke soup, soup, salad combo, oregano dressing, lunch, salad, prices, ingredients, yolk, sandwich", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.3429, 0.4884, 0.6542, 0.5937, 0.5837, 0.7010, 0.4300, 0.5476, 0.6869, 0.5776, 0.3692, 0.4082, 0.3663, 0.2388", "emotion": "neutral, anger, disgust, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "Xq8re_8HnvqEG6cQvmWKrw", "business_id": "utyEsymR_vHtIU2BgdeE6A", "user_id": "ifbAX6_moZdS3u6K_MD_Nw", "date": "2019-02-17 21:31:14", "stars": 1.0, "text": "Worst Wendys EVER. Three cars in front of me so thought it was safe to try the drive through. Big mistake. Waited 20 minutes, but at least they got my order wrong. Added bonus, fries cold. Never again...I will drive to the other Wendy's 5 mins farther down the road; it'll save time and I have a better chance of getting what I ordered.", "aspect_word": "Wendys, fries", "sentiment": "neg, neg", "sentiment_score": "0.6352, 0.7372", "emotion": "disgust, fear, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ZJ-IADakY_LNNFezkbUUqA", "business_id": "E1JSXBCRmzgtoTqaOwn2sw", "user_id": "6Q8dQGr_DBKcmQ1aXVWvTQ", "date": "2016-02-16 03:51:08", "stars": 1.0, "text": "If I could give -5, I would. Service was slow as hell. The fries had this old oil crusty shit on them. I asked for honey mustard .. Did I get it? Nope. The only thing that was decent was the cod sandwich. Idk how they can fuck up fries .. Seriously.", "aspect_word": "Service, fries, mustard, cod sandwich", "sentiment": "neg, neg, neu, neu, neg", "sentiment_score": "0.9035, 0.8009, 0.3689, 0.4388, 0.5659", "emotion": "neutral, disgust, neutral, surprise, neutral, anger, neutral, anger, neutral" }, { "review_id": "8AFw3lZgf4JDRYQ8JTzA3A", "business_id": "XAE2qfI3yz0StQ1DeGxm2Q", "user_id": "U2cTPixd8mQxM6CHmacHgA", "date": "2019-02-01 21:21:33", "stars": 3.0, "text": "I appreciate that I can get that mall food court Chinese food without having to go to a mall! I had no idea Panda Express was set up that way. For about $13 you can get a decent plate of MSG -free Chinese food, and they let you sample! I thought the ginger beef was a step above expectations, and the other items I had were just average.\n\nIt's no 5 star Chinese joint, but if you have a hankering for Chinese and don't want to hit the mall or spend $50+ in Chinese take out, Panda Express is just the place you need!", "aspect_word": "food, plate, beef", "sentiment": "neu, pos, pos, neu", "sentiment_score": "0.3554, 0.4099, 0.3808, 0.2885", "emotion": "surprise, neutral, neutral" }, { "review_id": "MsSNZyWQzl4y_JkdAGAiEw", "business_id": "8Tg3imlkSI8ugCDM4bpSeg", "user_id": "-6WYbgpimSdzgR_SlfUrqA", "date": "2017-06-22 23:22:32", "stars": 2.0, "text": "Even though I was on a church camp and used this location, I was let down when I decided to eat here instead of the cafeteria.\nI personally only asked for a milkshake and was let down at the fact there was no whipped cream on top and the manners are not as good as other locations. My friend was upset over the fact there was no polonysian sauce, crushed ice, and \"nuggets that didn't seem quite like Chick-fil-A\".", "aspect_word": "cafeteria, milkshake, manners, polonysian sauce, ice, nuggets", "sentiment": "neu, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.5992, 0.5245, 0.7219, 0.3457, 0.3995, 0.4942, 0.3707", "emotion": "anger, sadness, neutral, neutral" }, { "review_id": "GKOILAodR3nRNTwmMnBnww", "business_id": "7MgH7P0IYBI7Vq34JZm2Zw", "user_id": "JUT0U3HTSB3kz9Wh7N0GqA", "date": "2012-02-04 06:35:34", "stars": 1.0, "text": "Here's a little story about Jason, the most uninterested grocery store clerk in town. \n\nOnce upon a time there was a young lad naaaaaamed Maury[1] who worked from home and didn't get out much because he had a big job with a social media site caaaaaalled Velp. Maury's not a complete hermit though, and when it comes time to grab groceries he enjoys the fun back and forth with the nice people that check him out and bag his stuff. \n\nEven though the place smells like a 1963 community demonstration and has more armpit hair than the whole of 4th avenue, Maury gave in to the BO stank for stuff at Whole Foods on Speedway. He could deal with the fact that nobody asked him if he needed help when trying to track down coconut oil, and Maury could deal with the silly prices, higher than AJs in many cases, but Maury just about lost it when he went to pay for his items and Jason, the guy checking him out up front, decided the book he was reading was too good to put down. No acknowledgement, no nothing. Just the slowest service you can imagine (it's hard to ring up items and read) void of eye contact or any personal connection. Maury almost felt like saying something, but would Jason pause, look up, care? Probably not. And that was alright with Maury, because he knew he'd be getting in the car to go back home where he works for that website, Velp, that connects people to lovable local businesses, and he knew he'd tell Tucson how much this one sucks. \n\n[1] Names and companies have been changed in this retelling to protect the real identities of those involved. Except for Jason. That's his real name, and he really blows.", "aspect_word": "clerk, groceries, people, oil, prices, service", "sentiment": "neg, neu, pos, neg, neg, neg", "sentiment_score": "0.4201, 0.4846, 0.4074, 0.2588, 0.7452, 0.7858", "emotion": "neutral, joy, disgust, neutral, surprise, neutral, disgust, neutral, neutral, surprise, neutral" }, { "review_id": "mdLVBmTNeIWzKnXEH9jkgg", "business_id": "xjZHp1slZNUBJvQLuHSTTA", "user_id": "m6SZs9-UPweT1LpmUftIZA", "date": "2015-05-26 19:37:22", "stars": 5.0, "text": "I'll agree with the other reviews that this location is always packed and at times nearly impossible to find a parking space but I will say that the staff is great and are really good in such a fast paced environment. They almost always have everything in stock. Breakfast sandwiches and hash browns are always ready to be purchased which is rare for most wawa's. Bathrooms are clean but they are only single unit restrooms so at times the is a line. It is definitely one of the best wawa's around!", "aspect_word": "parking, staff, environment, Breakfast, sandwiches, hash browns, Bathrooms", "sentiment": "neg, pos, pos, pos, neu, pos, neu", "sentiment_score": "0.4573, 0.8638, 0.7415, 0.4475, 0.4448, 0.3743, 0.3431", "emotion": "neutral, neutral, neutral, neutral, joy" }, { "review_id": "EGUlNQ_hidNd8N85X7XKTQ", "business_id": "lBHZc-fGzL8fRWREy7VlZA", "user_id": "PBJAY9jvUzcTAoI2oGDCwQ", "date": "2019-06-15 03:40:22", "stars": 1.0, "text": "Absolute trash inside and out. Usually a national chain has standards for cleanliness, quality and food. This must be the one and only Taco Bell that's not regulated by those standards because it's a disgrace. No regional managers notice this? How do you mess up every order all the time. Avoid at all costs.", "aspect_word": "food, managers", "sentiment": "pos, neg", "sentiment_score": "0.4225, 0.8214", "emotion": "disgust, neutral, disgust, surprise, neutral, neutral" }, { "review_id": "BNKzQerTkQll1oicTuIyfw", "business_id": "6fa0jPWNtj5mbZUL7UMIaA", "user_id": "F5QoldmQzL-yIyGLaC6zXA", "date": "2018-09-13 19:18:32", "stars": 1.0, "text": "This place was a complete rip-off I gave them the Code for a diagnostic I had done that showed I needed a catalytic converter but they still insisted on doing their own costing me $100 after finding out exactly what I gave him the code for they told me that they could not give me a copy of their test results needless to say that was upsetting however not nearly as upsetting as finding out that they quoted me $2,800 for a catalytic converter... that wasn't happening so I took it to a highly rated shop up the road that quoted me a price of $482... it was completely unacceptable how I was treated at Firestone and I will never go back there again... but in the end they didn't care they got their hundred-dollar diagnostic fee and for that I got a receipt... I hope anybody considering bringing their car there reads this... you might want to bring your car somewhere else...", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "jb1u3BYor3ZpO_FntuaAqA", "business_id": "tbIYD0lBGRJcvNEtU-QzHw", "user_id": "KN-buQnAME-90bszLThpJQ", "date": "2018-08-01 03:08:43", "stars": 5.0, "text": "Needed to get my synthetic oil change done and thought I hit Jiffy Lube again but at a different location nearby instead of the one in Bensalem Pennsylvania which did I fine job last time by the way. However, based on the reviews I was a bit weary of coming in but I thought I give it a try and I was very impressed. The people at Jiffy Lube were very kind, fast, courteous, and most importantly got the job done fairly quickly and I left very happy. Sometimes people give bad reviews but this one was a great place to get your oil change done and I really liked the overall customer service of the place. So for my next Oil Change I will definitely be coming to the Northeast Jiffy Lube location on Cottman. Really couldn't of been more happier and satisfied.", "aspect_word": "people, customer, service", "sentiment": "pos, pos, pos", "sentiment_score": "0.4341, 0.6735, 0.4588", "emotion": "surprise, joy, joy, neutral, joy, neutral" }, { "review_id": "lz2t7yZzYP_hAPyI-sudnQ", "business_id": "ekaEajbGvF3SMwnespdeaA", "user_id": "oAvO0BOHOagOI7WVGXlWSA", "date": "2012-10-20 17:36:35", "stars": 1.0, "text": "This Dunkin Donuts was not satified because I brought some donuts to work and I found out that they were hard and old. I had a cashier who gave me an attitude and I did not feel so welcomed. The another woman who made a Caramel frozen drink and it was not tasting right. I wouldn't come back to this place but the Dunkin Donuts/ Baskin Robins on Fletcher Avenue close to 75 was EXCELLENT! I tend to go there often!", "aspect_word": "Dunkin, Donuts, donuts, cashier, Caramel frozen drink, Baskin Robins", "sentiment": "neg, neg, neu, neg, neu, neu, neu", "sentiment_score": "0.4479, 0.3129, 0.3698, 0.5943, 0.3517, 0.3897, 0.3285", "emotion": "joy, disgust, surprise" }, { "review_id": "m9s0pvl0BDzlZa03xafleA", "business_id": "frkgAG2PPh4i_35DoQfnMA", "user_id": "6bgn_lWQordmSTeqfUFzJg", "date": "2018-06-26 18:58:10", "stars": 1.0, "text": "WORST SERVICE EVER!!! I waited for 34 minutes after I placed my order and my fish sandwich was not made yet. The place was not busy, there were 6 of us in line. The people in their cars at the drive through were yelling through the microphone outside because their line was not moving, and all of us inside were equally as upset about the lack of service. They were grossly understaffed, for example, there was only one person on the sandwich board making sandwiches, just one at a time and would walk them over to the drive through station...one at a time. No one was toasting buns for the sandwiches...so she would toast the buns before she started to make the next sandwich. The order taker was a professional statue, he did not assist in any way. Nobody manned the fry station, the whole situation was beyond rediculous. I asked the order taker to cancel my order and take my charge off of my credit card, and he did not know who to do that. He told the manager I wanted to cancel my order, and the manager told the order taker that he was too busy to do it for him. So the order taker simply ignored me and stood around some more. I used up my half hour lunch time waiting for nothing, and am still aggrivated. I will never return to this specific Burger King. EVER. I wish I could give them no stars, but that is not an option.", "aspect_word": "SERVICE, fish sandwich, place, line, service, understaffed, sandwich board, sandwiches, sandwich, fry, manager, taker, lunch, waiting, Burger, King", "sentiment": "neg, neu, neg, neg, neg, neg, neu, neu, neu, neu, neu, neg, neg, neg, neg, neg, neu, neg, neu, neg", "sentiment_score": "0.7958, 0.4125, 0.5398, 0.3998, 0.8062, 0.7570, 0.4843, 0.5238, 0.7763, 0.7667, 0.4030, 0.8139, 0.8387, 0.2452, 0.3785, 0.4023, 0.7653, 0.2980, 0.4284, 0.3407", "emotion": "neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, sadness, anger, anger, neutral, sadness, neutral" }, { "review_id": "xzjbtF-dVtt1J4wT_aIlnA", "business_id": "nGFWg8F1dvDW3iasvyOEBg", "user_id": "t1pZ33QpHKuw5rOdmka5Ig", "date": "2014-10-04 16:31:20", "stars": 1.0, "text": "Took my toddler daughter here for French fries on my lunch break from work. A male employee proceeded to walk by our table and exclaim \"wow what a shame take your daughter to lunch and you don't even pay attention to her cause you're playing on your phone\" ..... Actually I was answering a work email. Very offended to say the least. Saw this employee stop at other diners tables and make comments to them also.", "aspect_word": "French fries, lunch, employee, table, diners, tables", "sentiment": "neu, neu, neg, neu, neu, neg, neu, neu", "sentiment_score": "0.6469, 0.7375, 0.7440, 0.5129, 0.8496, 0.7985, 0.6382, 0.3408", "emotion": "surprise, neutral, neutral, neutral, neutral, surprise, anger, neutral" }, { "review_id": "RX2YHVx3bgmJQURRWXvDkg", "business_id": "AWG2QYOoydgg2hMMk3KRoA", "user_id": "8GX-nb5q0cTETjWPkOcydw", "date": "2014-10-09 05:32:37", "stars": 3.0, "text": "Always a great deal of selection. Tons of parking. The staff are usually helpful, though sometimes it takes a while to find one.\n\nI live really close and find myself having to visit frequently. It's pretty awesome having this located 2 min from home. If you don't live in the area in not sure it wouldn't be better to just go to the location closest to you.", "aspect_word": "selection, parking, staff", "sentiment": "pos, pos, pos", "sentiment_score": "0.7002, 0.6099, 0.8813", "emotion": "joy, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "91mYAnruAbuPP70ZIid3dg", "business_id": "ZSb4v38w1lYgtZ17uaFrYQ", "user_id": "s1v-gf2J4aLwJKYzkpJENA", "date": "2017-06-13 22:22:35", "stars": 4.0, "text": "Never had a bad breakfast/meal here. Most times things have been on point. It's usually my go to place for a good, inexpensive breakfast. Have had several GREAT servers here and then have had one really, REALLY bad one and one really creepy one!\n\nThe creepy one was into murder and ways people have died. Through the entire meal he was telling us about these killers and how they killed people. Myself and the person I was with could not wait to end our meal and then we were worried he might be watching us and getting our license plate numbers or something as we were leaving. I don't even remember the meal that evening because I was totally creeped out.\n\nLast visit there the server was HORRIBLE!!! We watched a family of 4 order their meal, get their meal, AND leave BEFORE we even got our drinks! The server only had 3 tables as this was very late at night. I counted because I was wondering what was taking so long.\n\nWon't stop me from coming here but, if I ever see those two again, I will ask for another server and if that's not a possibility, I will leave and come back at a later date.", "aspect_word": "breakfast, meal, servers, server, drinks, tables", "sentiment": "neg, neg, pos, pos, neu, neu, neu, neg, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.7171, 0.6102, 0.8223, 0.5649, 0.6847, 0.7871, 0.5708, 0.8774, 0.8324, 0.8399, 0.8598, 0.8752, 0.5401, 0.7243", "emotion": "neutral, neutral, fear, fear, surprise, surprise, neutral, neutral" }, { "review_id": "gfi4gr9EPWQA3kfZlHIZKA", "business_id": "EjtgDTFDBsKma3Pib8xuVA", "user_id": "oqpHbytdwXNZvaNcyv0S-w", "date": "2014-11-04 03:25:04", "stars": 4.0, "text": "Every time I've ordered online, from Colorado to Florida, and I've never really had a problem with wrong or missing orders. If ever there has been a problem with my order they call and resolve things quickly. Their order timer seems pretty accurate and always arrive when they say they will.\nI ordered online from them tonight and they forgot a part of my order for the first time since I started ordering online. The guy \"John\" that answered said he would send out the missing item immediately. I explained that was unnecessary to waste the gas for one item, send me an online coupon or something. Although he told me he was unable to do the online thing, but he would save the info with my number so next time I'll get the item free (I believe that's how it works). \nOverall I am very satisfied with my local Domino's Pizza =)", "aspect_word": "guy", "sentiment": "neg", "sentiment_score": "0.7078", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy" }, { "review_id": "hnB4mNPDFIolUmYSuKEqqg", "business_id": "gsG7nNnePxIed34lU7tgLw", "user_id": "nf79CvkAt4xPz4h74gCcXA", "date": "2009-03-12 01:35:21", "stars": 1.0, "text": "Living right by it, I stop in more than I wish.\n\nWith exception to the pharmacy workers, the staff is constantly rude and unhelpful. On more than one occasion I ask for help finding something, and they shrugged, said they didn't have it, and walked away. I found it later on my own. Very ignorant. I've had them talk to their coworkers the entire time while ringing me up, no once even acknowledging me. Even cursing and talking about drugs. It doesn't offend me, but it's really unprofessional.\n\nI avoid it at all costs.", "aspect_word": "pharmacy workers, staff", "sentiment": "neg, neg", "sentiment_score": "0.4619, 0.9245", "emotion": "neutral, anger, neutral, disgust, anger, anger, neutral, neutral" }, { "review_id": "S5U7u3IaEoJBW01HhM8BNQ", "business_id": "goLa0fyCLQ1c2ItzDhsfpQ", "user_id": "TwM0qfL7qfkAyzqmS7oq3w", "date": "2015-04-26 23:31:56", "stars": 2.0, "text": "Worst service ever. We ordered our food got it immediately and our friends order two baked potatoes and they were sitting there while they were waiting for the rest of the food. We went up and asked if we could at least get the potatoes before they get cold. Then they brought out another order of our meal which we didn't pay for. Our friends potatoes were the LAST one. We ended up getting double everything and the manager was SO rude and the people taking our orders made rude faces!", "aspect_word": "service, food, potatoes, meal, manager, people", "sentiment": "neg, neu, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.8748, 0.7708, 0.4181, 0.8132, 0.3726, 0.8933, 0.3796, 0.9229, 0.7686", "emotion": "disgust, neutral, neutral, anger" }, { "review_id": "j9Eg1YK-U61D0pgjbOrGwg", "business_id": "0Q11c6T3ydBung7Sjex5yA", "user_id": "AVEJb-lCEY_WPExMoBr65g", "date": "2013-03-25 03:38:57", "stars": 4.0, "text": "the Wow Wow! of Wawa's!!!! this brand new state of the art location has multiple upgrades from the other Wawa's \n\nBrand new larger hoagie ordering screens- Colder refrigeration - the ice tea literally has ice crystals in it\n\nplenty of parking, and a much easier \"in & out\" than the next wawa closer to Philly\n\nIf you could dream the ultimate convenience store, it would pale in comparison to this Wawa,\n\ngas is about 5cents cheaper per gallon here\n\nseriously, if you can incorporate this wawa into daily routine, then do so!", "aspect_word": "tea, crystals", "sentiment": "neu, neu", "sentiment_score": "0.3687, 0.3645", "emotion": "surprise" }, { "review_id": "EV8fHAvVUs7qRF0nwwk7qw", "business_id": "A7zJh8HPPfmdTfJE9tHhYQ", "user_id": "9_U0tFZSKGudgphG_Y4Wmg", "date": "2020-01-05 01:27:03", "stars": 5.0, "text": "I love Panera Bread! They have great sandwiches, salads and baked goods!\n\nI'm a big fan of their mobile app. It's super easy to use. I place my order as I head out. By the time I arrive, they have my order on the alphabetized shelf in their Rapid Pickup Station. \n\nI highly recommend their Orange Scone, Toasted Tuscan Grilled Chicken Sandwich and Asian Sesame Salad with Chicken.", "aspect_word": "Panera Bread, sandwiches, salads, baked goods, Scone, Tuscan, Tuscan Grilled, Chicken, Sandwich, Asian Sesame Salad with Chicken", "sentiment": "pos, pos, pos, pos, pos, pos, neu, pos, neu, neu", "sentiment_score": "0.4192, 0.8573, 0.4722, 0.6200, 0.3952, 0.2306, 0.4674, 0.4464, 0.4402, 0.4360", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "esnxsboapc6uqqOFeko4qg", "business_id": "I7SkoqN88fpKagzKA059Fw", "user_id": "lnohBN_e2qklLESYih9Mvw", "date": "2021-08-31 22:41:38", "stars": 4.0, "text": "The First Watch chain of restaurants is probably my favorite way to get breakfast in the Tampa area. Their fun, colorful drinks and delicious brunch items are just such a treat. They have some really interesting, unique recipes that make them stand apart from other brunch restaurants. The problem I have with this Wesley Chapel location is consistency. Sometimes the food is great and sometimes it is not. For example, with the lemon ricotta pancakes (which are huge) oftentimes there's not enough lemon ricotta that comes with them. Also, sometimes you get thick, delicious dollops of lemon ricotta and sometimes you get a runny, melted blob of it. It's so frustrating because when they are on their A game it is definitely a five-star experience.", "aspect_word": "breakfast, drinks, brunch items, recipes, brunch, food, lemon ricotta pancakes, lemon, ricotta", "sentiment": "neu, pos, pos, pos, neu, neg, neu, neg, neu, neu, pos", "sentiment_score": "0.5156, 0.8992, 0.7572, 0.7918, 0.5655, 0.3660, 0.3704, 0.3580, 0.3450, 0.2759, 0.4237", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "ETdlTrlybTna_KugJ469HA", "business_id": "4t80VE_TygKa_CRGI6kBMA", "user_id": "Dp18FmmeNsVx0BQzN82hEQ", "date": "2018-06-24 21:52:19", "stars": 1.0, "text": "Once again, going into the store to order food Togo was faster than sitting in the drive through. I sat in the drive through line for ten minutes and hadn't even made it to the order screen when I decided to exit the line. I went into the store to order food Togo and left with my food before the cars in front of me at the time had made it through the line. Correct me if I'm wrong, but drive through is supposed to be more convenient and faster, no?", "aspect_word": "food", "sentiment": "neu, neu, neu", "sentiment_score": "0.7013, 0.6507, 0.7186", "emotion": "surprise, neutral" }, { "review_id": "nvUVSy2-NjcOVYSEnhLhiQ", "business_id": "zcvidgcPO7RYvH8ltaQ_qQ", "user_id": "STVRzQfmm9zT9vNudxq02g", "date": "2014-01-04 15:43:58", "stars": 4.0, "text": "This place is a typical Walgreens. Higher than average prices on most things. Good for a quick stop off if you just need to grab one or two things. This place is a little cleaner and better organized since it was remodeled inside. The staff is usually nice and courteous. I would not use this place for your regular shopping needs since, as I already stated, prices are a bit high.", "aspect_word": "prices, staff", "sentiment": "neg, pos, neg", "sentiment_score": "0.6568, 0.7867, 0.7828", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "21HHzz34JizMGPXHT-EnLA", "business_id": "EagkHaaC-kUozD3MPzbRIw", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2016-01-21 13:04:03", "stars": 5.0, "text": "Grab a window seat at Stanley and you'll have a bird's eye view of beautiful Jackson Square and Basilica St. Louis of France. Located in the heart of NOLA's French Quarter Stanley is a great place to grab breakfast. I waked in and was immediately greeted with southern hospitality; a huge smile, a vibrant \"Good Morning\" and told I could pick the seat of my choice. \n\nNeedless to say I snagged a window seat for people watching purposes. My server was just as pleasant as my escort and extremely accommodating; as I am notorious for altering menus to fit my specific desires. She didn't flinch a bit and kept a smile. \n\nI ordered the Oyster Benedict without the hollandaise or English Muffin and added a pancake. The oysters were TO DIE FOR!!! Lightly battered and seasoned to perfection. The pancake was decent, nothing to rave about. I'd definitely recommend Stanley as a great way to start your day. \n\n~Christy", "aspect_word": "breakfast, hospitality, seat, server, escort, menus, Oyster Benedict, Muffin, pancake, oysters", "sentiment": "neu, pos, pos, neu, pos, pos, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.5399, 0.7038, 0.4105, 0.3012, 0.6292, 0.5570, 0.4985, 0.4329, 0.3458, 0.3585, 0.3278, 0.4186", "emotion": "neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Zw5NxPyzi5EJkTVYmYUl_Q", "business_id": "P2ms_n4nSlXWVbIBAgqiGQ", "user_id": "QfRT_kE-eYlzbxCO81xctQ", "date": "2015-12-06 18:53:52", "stars": 1.0, "text": "Well I used to be a fan ... went here last night for my one weekly night dinner with my hubby since he is currently working in Miami. He picked outback. We each ordered steaks and extra sides including mushrooms.\nMy ceaser salad came out with only cheese on it no dressing - that was exchanged the second one was much better. My hubbys soup was apparently great. I understand the bread is a comp but we waited for it because it was in the oven - when it came it was cold.\nMy hubbys meal came out and his asparagus was ice cold and so was his steak. My steak was way under cooked so both meals returned. It was explained the manager would bring out our meals and speak with us. We were both dumb founded when he brought out my hubby's steak and potatoe no asparagus ... our meals were brought out in segments. Finally mine came along with the repeat order of mushrooms that we were sharing. I had a piece of my steak with a mushroom - holy shock!!! The mushrooms were fresh out of the fridge - not even an attempt to heat them. I was so mad told them to take them back - a few minutes later a different manager came out with the same bowl of mushrooms steaming - like a microwave result.\nI told him they are not wanted and how dis satisfied we were.\n\nNOPE never again!", "aspect_word": "dinner, steaks, mushrooms, salad, dressing, soup, bread, meal, asparagus, steak, meals, manager, mushroom, fridge, bowl, microwave", "sentiment": "neu, neu, neu, neu, neu, pos, neg, neu, neg, neg, neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.7725, 0.5460, 0.4776, 0.4348, 0.3929, 0.3173, 0.3795, 0.6308, 0.2788, 0.3658, 0.3991, 0.6408, 0.7283, 0.7953, 0.4775, 0.7075, 0.4647, 0.5244, 0.4861, 0.3791, 0.4853, 0.8013, 0.5191, 0.4080, 0.4970", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, surprise, sadness, anger" }, { "review_id": "knf6n9F3WHdT2LRsrSFZzg", "business_id": "fVRnz0q3qMvEzHrH_blSKg", "user_id": "in672plSIGcbOj2q5moYwg", "date": "2011-10-15 00:43:08", "stars": 5.0, "text": "This place is awesome.\n\nThe service is fabulous; talk about some super-friendly people. The burgers are absolutely delicious, and I love the variety of toppings you can choose from. I got positively giddy over all my choices. There's a \"build-your-own\" option to ensure you get all your favorites on there, and then some pre-created ones if you're just feeling hungry and not creative. Hooray for Fitz's bottled sodas, and they serve wine and beer here, as well, which I can't decide whether it works here, but I guess it's cool that they offer it.\n\nThe only downside was that I had such slippery ingredients on my burger (such as the caramelized onion and avocado) that as soon as I picked up my burger it completely fell apart. :( Guess that's my fault, though. But it tasted just as delicious in pieces.\n\nThey have sweet potato fries! Always exciting as far as I'm concerned.\n\nThey had a friggin' gooey butter cake shake, which I'm definitely going to have to try next time. Sounds amazing.\n\nI think this place is much better than Five Guys, but unfortunately, too far out of my way to make a regular spot. Come to the City, SB!", "aspect_word": "place, service, people, burgers, toppings, sodas, wine, beer, ingredients, burger, caramelized, onion, potato fries, butter, cake shake", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neu, neg, neu, neg, neu, neu, pos, neg, neu", "sentiment_score": "0.4916, 0.9159, 0.6251, 0.8968, 0.4731, 0.3548, 0.2473, 0.4528, 0.7390, 0.5166, 0.3609, 0.2822, 0.5254, 0.3513, 0.2817, 0.2135", "emotion": "joy, joy, joy, joy, neutral, joy, sadness, joy, joy, fear, surprise, sadness" }, { "review_id": "WzEZOuq1R2rrW2PrZdejfQ", "business_id": "45f_mcoZd3tU5VtUbHfr0g", "user_id": "ErakL4nUBfs3QlpiURX73g", "date": "2015-11-15 12:58:07", "stars": 1.0, "text": "Went to get a couple dozen donuts there yesterday after first trying the DD shop closer to my home.\n\nThis location has maybe two donuts left at 2:15 pm in the afternoon. No munchkins either. Nada. None. Zilch. \n\nAnd from what the staff said - this is a regular occurrence at this location too!\n\nSeriously, you're a donut shop, with some add-on items - but your business name has the word donuts in it. \n\nBut don't worry about us or the people we were planning to treat to donuts - we managed - we found another Dunkin Donuts that manages their inventory better. \n\nGuess what - you might be the second closest DD shop to my home, but you're not going to be my go-to location. Neither is the closest one, because they don't know how to have donuts in their donut shop either.", "aspect_word": "donuts, staff, inventory, donut, shop", "sentiment": "neu, neu, neg, neu, pos, neu, neu, neu", "sentiment_score": "0.5261, 0.4908, 0.6027, 0.3577, 0.5113, 0.5148, 0.4701, 0.3542", "emotion": "neutral, neutral, neutral, surprise, fear, neutral, neutral" }, { "review_id": "oc5S3Wj9L6rlHvKi4mgxfQ", "business_id": "Vp7D9jxjqPhaNfYc5Xxpng", "user_id": "UuAk4jHFBCHlgiAFJfubQw", "date": "2017-05-27 07:55:15", "stars": 3.0, "text": "Despite the man screaming obscenities on the phone right outside the entrance, this Denny's was pretty good. \n\nI ordered the Bacon Gouda Burger with fries, and it actually tasted amazing. The fries were oddly hollow on the inside, but they too tasted amazing. I also tried a couple of the Bacon cheddar tots, which as can be expected, tasted great. \n\nOur server, Dawn, was nice, but sounded both happy and monotone at the same time. \n\nThey started raising the blinds over the windows while the sun was still shining bright outside, blinding people in the process. However, they didn't object when people lowered them again.\n\nWhen it comes to Denny's, this location is pretty good.", "aspect_word": "man, Bacon Gouda, Gouda, Burger with fries, fries, Bacon, cheddar, cheddar tots, server, location", "sentiment": "neg, neu, pos, neu, neg, neu, pos, neu, pos, pos", "sentiment_score": "0.6204, 0.3994, 0.3441, 0.3695, 0.4511, 0.3435, 0.3859, 0.4005, 0.6576, 0.4815", "emotion": "surprise, neutral, joy, anger, neutral, neutral" }, { "review_id": "A3IsNb5FDB6A8We7IHFgBA", "business_id": "q0DCUpWf7Q4KI7_s7MUTqA", "user_id": "5tvH5oWGe6QjZkjR9NEqkg", "date": "2017-02-14 00:17:33", "stars": 3.0, "text": "Quick drive thru because I was the only one in line. Maybe that should have been my warning. I paid for my food, the cashier returned my card to me and closed the window. Shortly therafter, another person gave me the bag with my food. Said nothing kust handed me the bag. The food was correct so I drove off. \n\nLater I realized that my receipt wasnt in the bag so hopefully nothing exyra is charged to my account. My drink had maybe 5 pieces of ice in it which is OK bit what fast food spot doesn't overflow the cup with ice? Seems strange.Thankfully the food was hot and tasted okay. That's the ONLY reason I'm giving 3 stars. The jury is out on my card charges. \n\nWhat is it with fast food drive thru joints in the NOLA area? Good grief", "aspect_word": "food, cashier, drink, ice", "sentiment": "neu, neg, neu, neu, neu, neg, neu, pos, neu", "sentiment_score": "0.8214, 0.3391, 0.7718, 0.3486, 0.5854, 0.3150, 0.4162, 0.5902, 0.4099", "emotion": "neutral, anger, anger, neutral, surprise, neutral, neutral, sadness, sadness" }, { "review_id": "q6mVPniScJupam2t4PN1IQ", "business_id": "G94wN0ovMDShRCpF40hyDg", "user_id": "aARSbRkNGGVLA8mWwESOyg", "date": "2021-09-17 20:29:44", "stars": 4.0, "text": "My wife and I stumbled on this location a long time ago. After six years of driving by (because the one in our hometown back east was terrible) we finally tried it out. I'd say we have a dozen visits in, thus far.\n\nWe're usually here around 4:30-5:00 for early supper. Most of the time Susie is here. She's great. She gets our order perfect every time and visits the table often. Drinks are topped and all requests are met, immediately.\n\nI can't rave about ihop food. But they do a pretty decent cheeseburger and fries. The special I like to get has the burger and two good sized flap Jacks. I don't know how Chicken and waffles started, but I suggest chicken strips and flapjacks, and I suggest trying them here 09/21", "aspect_word": "supper, table, Drinks, ihop, food, cheeseburger, fries, burger, flap, Jacks, Chicken, waffles, chicken strips, flapjacks", "sentiment": "neu, neu, pos, pos, pos, pos, pos, pos, pos, pos, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.8205, 0.5379, 0.3607, 0.2281, 0.3211, 0.2427, 0.5219, 0.6050, 0.4882, 0.5816, 0.3382, 0.3600, 0.3504, 0.3551, 0.3784, 0.3918", "emotion": "neutral, fear, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "dc4Esay16zeA1RCgabB_lA", "business_id": "BzPTw9daJW8ToqTc7QiHFw", "user_id": "GVpGBhRNh7KHbCt-T34mvg", "date": "2019-08-21 16:40:56", "stars": 5.0, "text": "I come to this Taco Bell often, always using the drive thru window. It is so nice to visit an establishment and be greeted by happy individuals who go out of their way to make sure they provided you with the best service possible! Dante and Shawny do an incredible job and I wanted to make sure their employer was aware of the wonderful service they provide!", "aspect_word": "service", "sentiment": "pos, pos", "sentiment_score": "0.8350, 0.8128", "emotion": "neutral, joy" }, { "review_id": "Ec9cEkIVCnVC7blfCxRPDw", "business_id": "k6ti2dkJD_6xGzxjQQ_FnA", "user_id": "lAW03ccfMEuRZiDqvVgc0w", "date": "2011-07-23 02:33:54", "stars": 4.0, "text": "I must admit I only come to McDonald's for their $1 any sized iced coffee (caramel) all summer long and the occasional egg mcmuffin. I'm pretty thrifty when it comes to McD and only come when I have a coupon. \n\nThe reason I'm taking the time to review this location is because they are always pleasant and efficient. On numerous occasions when I have come through the drive thru and used a coupon the lady behind the till has cheered, \"woo hoo!\" and they have let me keep my coupon to be reused on several occasions.", "aspect_word": "iced coffee, caramel, egg mcmuffin, location, lady", "sentiment": "neu, neu, neu, pos, neg", "sentiment_score": "0.4553, 0.4474, 0.3828, 0.5277, 0.3753", "emotion": "neutral, joy, joy, joy, neutral" }, { "review_id": "UtXz0NCyBSHQZBTFbAI2CQ", "business_id": "1NJTnfFfLYnt8-p3iUoGOg", "user_id": "lAW03ccfMEuRZiDqvVgc0w", "date": "2018-01-11 20:30:48", "stars": 4.0, "text": "Yay for drive thru.\n\nYay for patio.\n\nYay for change tables in both men's and women's washrooms! \n\nYay for lots of natural light and seating. \n\nBoo for waiting a looooooong time for my drink.\n\nYay for friendly barista.\n\nBoo for pretty small merch options in a location this big.\n\nYay for coffee!", "aspect_word": "patio, seating, waiting, drink, barista, merch, coffee", "sentiment": "neu, pos, neg, neu, pos, pos, pos, neu", "sentiment_score": "0.4755, 0.5871, 0.3886, 0.8093, 0.7214, 0.3456, 0.3200, 0.4802", "emotion": "joy, joy, joy, sadness, joy, sadness, joy" }, { "review_id": "joE6n3nkqsXKjU7PuSz6Ww", "business_id": "3wgypcF1yQJSQYqgFkNLpQ", "user_id": "pkXWe1exvh-aVqYupbiLGQ", "date": "2018-01-08 21:03:17", "stars": 3.0, "text": "First off this place is poppin'!\n\nWe got there around 8 and placed an order within 10 minutes of being there the restaurant was full of people placing to go order also. The wings are good and the music is loud. Service was good except when half the people that came in after us got their food... good thing there sweet tea was on point, I was drinking the heck out of it and my baby passed out during the whole experience or else this would have been another type of review. \n\nThey are all franchised out so no 2 wing stops are the same.... the wings were ok my fries were soggy by the time we got home but I guess when you're trying to rush stuff shit happens. Oh well, at leas the spices that they put on the fries made limp fries taste better and the wings were pretty small in comparison.\n\nNot sure if we'll be coming back here any time soon mainly coz we have our favorite wing places already but we'll see...", "aspect_word": "wings, music, Service, food, tea, fries", "sentiment": "pos, pos, pos, neu, pos, neu, neg, neu, neg, neu", "sentiment_score": "0.6591, 0.6008, 0.6750, 0.6309, 0.5826, 0.3202, 0.3995, 0.3346, 0.3270, 0.2941", "emotion": "surprise, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7x-j82uJxjwIkJbYNQkS0g", "business_id": "7hXkbBb2r5BzDJ7Ng-gadw", "user_id": "OsheZ4EfaEIL_FL3DXK_tg", "date": "2016-05-03 23:07:46", "stars": 1.0, "text": "DO NOT EVER USE THIS LOCATION FOR CAR RENTALS!!! I rented a car for one day, returned an hour before my return time the following day. When the agent was trying to close out the ticket he informed me that the agent, Kelly, who put the reservation in the computer had entered it incorrectly and it was unable to be closed out, nor could they void it. This happed at 11a.m. I waited until 12:30 as they called the help desk to get the ticket closed. The manager, Kayla, showed no concern nor was she apologetic or trying to assist. The agent Greg said until the ticket is closed out my $250 deposit cannot be released and there is a possibility I can incur daily charges until the issue is resolved. I asked to speak to the Area Manager and was informed they were not going to call him b/c he's at home and there is nothing he can do. No one showed any type of concern for the issue and could only tell me they will call once the issue is resolved. No time frame could be given..... This has been the worse car renting experience ever and I DO NOT recommend renting here. The manager, Kayla, should not have her position because she does not know how to handle customer issues.", "aspect_word": "agent, reservation, manager, Manager", "sentiment": "neg, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.6116, 0.4382, 0.5948, 0.8669, 0.5833, 0.4376, 0.8767", "emotion": "neutral, neutral, surprise, neutral, sadness, sadness, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "6yymhmEKDrhKn4F5ZN2j6A", "business_id": "Ynokyesqb9pXBT9EUlnAbA", "user_id": "0PkCxX5PeubHdkOLnvSVaA", "date": "2016-04-20 08:52:17", "stars": 3.0, "text": "About 15 years ago this used to be a Hardee's, then the owners got smart and changed it into a McDonald's, lol. The place is usually pretty busy, but the lines move quickly. It seems sometimes they are open 24hrs (maybe summer or weekends) and other times I drive by they are closed late at night. \n\nThey have a large parking lot. The inside of the store is usually clean and well kept. I think most customers drive thru at this location. The food is the same as other McDonald's, love or hate it, haha. I crave some big mac's and fries once in a while. And they do accept coupons and have specials.\n\nLimited choices in this town and unless wanting to drive 10 miles to some place else, this is a good fast food place to eat at.", "aspect_word": "owners, lines, parking, food, fries, specials", "sentiment": "pos, neg, neg, pos, neu, neu, pos", "sentiment_score": "0.6587, 0.4550, 0.3694, 0.5395, 0.4922, 0.4169, 0.6290", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "OrJxaCvPLJ1vcnE3aYsaTQ", "business_id": "il_Ro8jwPlHresjw9EGmBg", "user_id": "u0egCaQHSFfsKdmsSGEphw", "date": "2020-11-04 05:29:39", "stars": 1.0, "text": "Worst Denny's I've ever been too, mold all over the side of strawberry's. Ordered biscuits and gravy and it tastes like the gravy been sitting all night, disgusting.. the server Trinity was soo rude made it seem like she did something to my food.. I'm sorry but if your life is so horrible you have to take it out on innocent customers at work that just want what they pay for, you should get a new career and keep whatever problems you have at home.. this place needs shut down and the health department needs to come check more!!", "aspect_word": "biscuits, gravy, server, food", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.3585, 0.4482, 0.6574, 0.8942, 0.4979", "emotion": "disgust, disgust, neutral, anger, neutral, sadness, neutral, sadness" }, { "review_id": "NnZPW5LfKLqJ8hTmpCSQbg", "business_id": "G6woICjwtJIbYHc6xatqfw", "user_id": "d8KR5c1ievS0C53h4fhEeQ", "date": "2019-05-30 21:41:44", "stars": 4.0, "text": "When in the south, you must Waffle House. You will not find this in the west coast. Our only alternative is Denny's or IHOP but it does not compare.\n\nOpen 24/7. Private parking lot. There are so many locations but this was the one in the area I was in at the time. \n\nFriendly service. Food is ready really fast when you call in. As the night gets later, the crowd gets shadier. Be careful at night.\n\nTypical breakfast diner menu but so much cheaper then most chain places. You get your bang for your buck.\n\nAll Star Breakfast - $7.60 - Comes with eggs, hash browns, bacon, toast, & a waffle! Everything was simple. Waffle was dense, did not have any crunch, a little soggy.\n \nSo much food for so cheap!!!", "aspect_word": "House, service, Food, crowd, breakfast, menu, Breakfast, eggs, hash browns, bacon, toast, waffle, food", "sentiment": "neu, pos, pos, neg, neu, neu, pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3924, 0.6715, 0.6272, 0.7129, 0.2831, 0.3925, 0.4262, 0.4770, 0.4689, 0.6010, 0.5708, 0.3566, 0.3542", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, disgust, fear, neutral, neutral, neutral, neutral, joy" }, { "review_id": "Shky2IYMnxC14Va-VUZOiA", "business_id": "OMrnDIpzSflcVUm6uJrukA", "user_id": "6ZNnGHBEk2ZZctdC0fX8vw", "date": "2013-12-05 00:23:26", "stars": 5.0, "text": "I like this DD! Staff is friendly and professional. I asked what I thought was a dumb question( does the peppermint mocha coffee come in hot form too), I thought the staff was going to roll their eyes at me for asking such an obvious question. They were so nice about it! An added plus was the peppermint mocha coffee was delicious!!", "aspect_word": "Staff, peppermint mocha coffee, staff", "sentiment": "pos, neu, neg, pos", "sentiment_score": "0.8595, 0.4801, 0.6803, 0.5533", "emotion": "joy, joy" }, { "review_id": "e5-NAtKCLb4Gs5nylVwbSw", "business_id": "X_Zoa9pSIyel343hXkp_KA", "user_id": "hu53X0AgSKMt8UuHjp5ZLw", "date": "2018-02-06 02:15:54", "stars": 2.0, "text": "I feel like it may be a hit or miss with this place but unfortunately it's really only been a miss for me.. \n\nI've been here a few times to ship small packages for convenience as the closest USPS to me is a little further, downtown. The shop usually has one to two people working and about three to four customers in line. It's not that there's a ton of people flowing in really it's more that the staff take a very long time to process things which creates a build up. \n\nI'm not sure if it's the systems here and/or if the employees aren't trained immensely but there always seems to be an oddly long wait. The prices are definitely higher than if you visit a USPS shop or pay an online label. They sell gum randomly by the pack sometimes here. And the vibe insides is just \"off.\"\n\nThey do sell some shipping supplies in shop and have the option to purchase a mail locker if needed for your living/business situation. Other than that I really don't see myself recommending this spot to anyone for anything.", "aspect_word": "staff, employees, wait, prices, vibe, locker, business", "sentiment": "neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.8491, 0.8329, 0.8174, 0.7495, 0.4280, 0.2506, 0.3154", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "sYxDeDoFbkrcxAynBG_jLQ", "business_id": "gl3OOTSCBR3hMDSQX-dvsg", "user_id": "tWrBHzZxCytJyJvoFG1uGA", "date": "2011-01-16 14:52:19", "stars": 2.0, "text": "I am such a big fan of the Hooters franchise, that I hate writing a bad review, so this one pains me a bit. The service was slow and spotty, the waitress would say I'll be right out with that and take her time, except with the check, she brought that out quickly. While I am aware chickens have feathers and the occasional pin feather might make it to my table, I DON'T expect to have to pull them off 8 wings out of the 10 I am served. The music alternating between \"twangy\" country crap and rock was sure to offend everyone with every second song. This Hooters is off my list, only one of two for me to avoid, which is saying a lot, as I have frequented 77 different locations.", "aspect_word": "service, waitress, table, music", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.8989, 0.9098, 0.6102, 0.6117", "emotion": "sadness, neutral, anger, neutral, neutral" }, { "review_id": "T4sG15886ZoqBJWh5Dmvpg", "business_id": "KTR4RAO6WsQBKferwFXbAA", "user_id": "9YDo_bXNjo7f59TPrYNp0w", "date": "2019-03-16 01:58:29", "stars": 5.0, "text": "Due to recent, self imposed, dietary restrictions, i'm off the restaurant circuit for a while. But I can still eat at Chipotle and not be in violation! This location has been my go-to for several months now. The staff is always friendly and it's very rarely busy. Big thumbs up!", "aspect_word": "dietary, staff", "sentiment": "neu, pos", "sentiment_score": "0.4151, 0.8300", "emotion": "neutral, neutral, neutral" }, { "review_id": "x1rAD4oa8UuY7UDullF9cQ", "business_id": "HRK3VGuBu9XDr51Uv6y76w", "user_id": "l_-QhBaYQyznLPlh3rIRiA", "date": "2013-11-14 21:44:21", "stars": 1.0, "text": "Scam place! I dropped off my car at Lexus dealer for timing belt and I needed a rental car. I was picked up to Enterprise for rent-a-car. Kristina helped me, she lied on a contract document by verbal. She asked me: Do I want an extra insurance coverage? I said NO, I wanted to use my own insurance and here they charged me for that $51.00 for 3 days. Thank you for that. It is a scam, Be careful people! Don't come here. This place will never have a business with me again in future.", "aspect_word": "place, coverage, insurance", "sentiment": "neg, neu, neu, neg", "sentiment_score": "0.5462, 0.3083, 0.2936, 0.4606", "emotion": "surprise, anger, surprise, neutral, joy, fear, neutral" }, { "review_id": "vqaQDJS8A5UwmWFyluE-iQ", "business_id": "c7SNbE4pxj0gfcc1q4btyw", "user_id": "11j0V8A_PFDIFZUPdWsrxA", "date": "2017-12-12 13:39:55", "stars": 5.0, "text": "THIS PLACE IS MY CRACK!!!\n\nAll the food is OUTSTANDING!! Awesome portions ultra fresh ingredients at a great price!!!\n\nIf you like Mexican, made fresh to order, quickly you have to check it out!!\n\nI like how they keep their prepared and ready to serve portions small so everything is always fresh. They don't keep a ton of cooked proteins ready to serve. This helps to ensure your proteins were not cooked hours ago. \n\nLove it!! Keep it up!!", "aspect_word": "PLACE, food, portions, ingredients, price, proteins", "sentiment": "pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.6529, 0.4411, 0.8590, 0.8585, 0.8689, 0.8144, 0.2956", "emotion": "neutral, neutral" }, { "review_id": "qkiwp8lwcIY8sdhPvQ7xww", "business_id": "6rC-yu4BBMfPuacFQHveIQ", "user_id": "zDmZ3--DU1s-uvbBdgJ-hQ", "date": "2014-01-15 21:49:23", "stars": 1.0, "text": "If there was a no-star option, I'd use it for this wretched excuse for a store. I try not to go here if I can help it, but times are tough. It's a never-ending world of absent-minded employees, long lines, and creepy customers. \n\nMy last nerve today. I tried to pick up an order that my husband made on their website. It was before 4pm, which is the less than normal chaotic crowd. Asked three desks where to pick up my order to be told that I couldn't get it because I was not authorized to on the order. I suggested calling my husband to get verification, and still got a big fat SOL from the monotone associate.\n\nSeriously, avoid at all costs.", "aspect_word": "employees, lines, customers, crowd", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.8454, 0.7939, 0.8252, 0.7121", "emotion": "disgust, sadness, fear, anger, sadness, neutral, neutral" }, { "review_id": "EzUnQBMSU9BGqYTmXPSQUQ", "business_id": "kEVD5EijRvbnoJUZsufabA", "user_id": "PnwOegp7RXfMeNAyO9fQhQ", "date": "2016-09-09 19:57:20", "stars": 2.0, "text": "My boyfriend felt like Chinese food on a random Thursday night and we ended up at this new P.F. Chang's in St. Charles. It was a little late and I didn't want to order too much so I ordered a cup of Hot N Sour soup and an order of the 4 pork dumplings in chili oil. My boyfriend ordered the Lo Mein. He was debating with the waiter whether the chicken or beef would be better and he went with the beef. My soup came out first and it was good although it could have been a touch hotter. A food runner brought out the rest of the food a few minutes later. Lo Mein with chicken (not beef as ordered) and 4 Pork Eggrolls (not dumplings as ordered.) I immediately told the runner I ordered the dumplings and not the eggrolls. She removed the eggrolls and I sat there watching my date eat the chicken Lo Mein he did not order. When the waiter stopped by he mentioned that the dumplings I decided I wanted would be out shortly. I said I ordered the dumplings and that he had ordered the beef Lo Mein and received chicken. Another five or so minutes later I received the dumplings which were OK. A few minutes later a whole dish of beef Lo Mein came out and we asked that it just be boxed up. When the waiter brought the check he took the Lo Mein off the bill which was nice. This was a mediocre and disappointing meal though. I feel like he just totally didn't listen to what we were ordering. I would not return.", "aspect_word": "food, N Sour soup, pork dumplings, chili oil, waiter, chicken, beef, soup, Pork, Eggrolls, Mein, dumplings, beef Lo Mein, dish, bill, meal", "sentiment": "neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.2479, 0.4719, 0.4480, 0.4802, 0.7960, 0.3129, 0.3051, 0.3760, 0.4061, 0.3887, 0.7235, 0.4100, 0.3332, 0.4159, 0.3178, 0.8152, 0.3713, 0.3499, 0.4399, 0.3763, 0.3900, 0.5158, 0.3903, 0.6344, 0.3951, 0.8418, 0.4722, 0.4807", "emotion": "neutral, neutral, neutral, anger, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, disgust, sadness, neutral" }, { "review_id": "gJlAWGQOy0b-KctW3Xi8sQ", "business_id": "zkUGrri25CXfZc4OS2BtPg", "user_id": "CfKdxgeOzh7ZVH_LU1hj4w", "date": "2020-02-18 22:58:26", "stars": 5.0, "text": "I know McDonald's typically gets poor reviews, and deservedly so. That said, when they do a good job, that should be recognized too.\n\nToday I got good service and good food. The gentleman who assisted me was friendly and greeted me with a smile. When I gave him my mobile order number he already knew what I had ordered and he brought it to me a soon as it was ready. \n\nI've received a lot of bad service and not so good food at the store before, so I'm hoping that today represents a change that I can expect going forward. Good job today McDonald's.", "aspect_word": "service, food, gentleman", "sentiment": "pos, pos, pos, neg, neg", "sentiment_score": "0.8404, 0.8740, 0.5007, 0.7586, 0.4504", "emotion": "neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "NJDKxYw-z1Vt6xem8RUxaA", "business_id": "-e1BUAOBk9RAu89c6uTyGA", "user_id": "vHc-UrI9yfL_pnnc6nJtyQ", "date": "2016-06-01 21:29:55", "stars": 3.0, "text": "Soft, fluffy, yeast pillows of perfection... If rating this place on the rolls alone, I'd give it 5 stars! \n\nFriendly, fun, not frighteningly fast or slow, a bit indifferent and a little scripted... If rating this place on the service alone, I'd say 3 stars. \n\nMeaty, large, substantial, incredibly filling, pretty tasty but not amazing... If rating this place on the food alone, I'd say 4 stars.\n\nCrunchy, salty, messy, roasty, and reminiscent of the ballpark... If rating this place on the peanuts alone, well no one is reviewing this place on the peanuts!\n\nOverall, Texas Roadhouse is prime example of a chain done well. There are some things that are fantastic, like the rolls and peanuts, but there are other things that are just done ok, and for me, that has been the food. \n\nThis last visit I ordered a half rack of ribs, which for the money, is significant value. It's about 4-5 LARGE spareribs, smoked and finished on the grill. They're lightly sauced, which is a huge plus, but they tasted a bit acrid, as if the fire got a little too hot during cooking. It produces a smoked flavor that comes across as artificial, and not really palatable. My wife had the half bbq chicken, which was awesome, and was even better the next day! \n\nAll in all, Texas Roadhouse is one of those places that lives in the back of mind for that moment when you just need something \"safe\" and consistent. And while I wish the food was going to get me all pumped up, it's really the rolls I come for! \n\nPRO-TIP: Always ask for some of those bad boys to go!", "aspect_word": "yeast pillows, rolls, service, food, peanuts, of ribs, spareribs, grill, fire, cooking, smoked, flavor, bbq, chicken, Roadhouse, boys", "sentiment": "pos, neu, neg, neu, neu, pos, neu, neu, neu, neu, neg, neu, neg, neg, pos, neu, pos, neu, neu, pos, neg", "sentiment_score": "0.6171, 0.4420, 0.4738, 0.4527, 0.4006, 0.3677, 0.4998, 0.2567, 0.2045, 0.6016, 0.5283, 0.4559, 0.3714, 0.3733, 0.2083, 0.2660, 0.3667, 0.2827, 0.3928, 0.4104, 0.5030", "emotion": "neutral, neutral, neutral, fear, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, disgust, disgust, neutral" }, { "review_id": "dDL1ply6JbzrS5W8NEMTWg", "business_id": "8YZc7dVxGjFvEyX0L9ugbA", "user_id": "nWRDqA-XXdju1jOMnN7QcA", "date": "2021-04-17 20:55:35", "stars": 2.0, "text": "No Carmel or Brown Sugar syrup, so they can't make the drink they're currently advertising...HUH? \n\nAlso, I can't scan my Starbucks rewards to earn points because this location inside Target is not setup for this capability...not really sure why not and def. disappointed!\n\nThe Macchiato also tasted bitter - the sugar helps to cut down on it, but I could def. taste it and it didn't go down smoothly like other ones that have been made for me.\n\nThe customer service was really good besides the shortage of syrups to not be able to make the original drink I wanted!\n\nI won't be back - I expect better for a coffee that costs +$5.00!\n\nNo dining at this location because the chairs are still up on the table.", "aspect_word": "Sugar syrup, drink, Macchiato, sugar, customer service, coffee, dining, table", "sentiment": "neg, neu, neg, neg, pos, neu, neu, neu, neu", "sentiment_score": "0.3552, 0.7152, 0.4624, 0.6610, 0.5332, 0.7153, 0.6189, 0.5077, 0.4903", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, surprise, disgust, surprise, neutral" }, { "review_id": "440eFEG4_R0HSGHSqfTYIA", "business_id": "PdT1l1LtQzVYERaYdmYYQQ", "user_id": "f_ZNShPqJDFOX4q43rx-lQ", "date": "2012-03-06 20:02:01", "stars": 2.0, "text": "I love Taco Bell food I just don't like the service. I eat there frequently because I love the volcano burrito and a cherry limeaid sparkler :) yum! Most of the employees I have encountered have been rude or grumpy. I also usually have a hard time getting the correct order. Either I don't get a straw or I get the wrong thing all together. I have also gotten quite a few watered down nasty drinks from this location. I wish they would keep a better eye on that its really irritating to wait through the drivethru just to have to go in to wait in line for a drink that has flavor. If they focused more on customer service training that would be great.", "aspect_word": "food, service, volcano burrito, limeaid sparkler, employees, drinks, drink", "sentiment": "pos, neg, pos, pos, neg, neg, neu", "sentiment_score": "0.3904, 0.5285, 0.5184, 0.5199, 0.8725, 0.5151, 0.7692", "emotion": "anger, sadness, anger, disgust, anger, neutral, neutral" }, { "review_id": "erbfTLQvfI_3fNl9PaN3DA", "business_id": "Po-MXD8Q8xmscobAQnTLsA", "user_id": "XBcdLZ9MtSwiNdYeCHYA9A", "date": "2016-04-01 21:38:05", "stars": 1.0, "text": "I have been renting from enterprise for years at this location. For the last 2 months, I've made reservations on Friday around 2:30pm. Today, a man called 30-40 mins after my reservation to tell me that he has to locate a car. This is all after the online accepted the reservation and provided a confirmation. The enterprise man then said he would call back at 5 to let me know. At 5:00pm, we headed over to pick up the car and they said they had no cars. Which did not appear to be true. Normally, they will provide u with any type of car they have left. I've never had one Tel me that they have no compact cars to rent me. Also, the enterprise man never called back. So, now I'm without a car for the weekend cause he never called back to let me know. \n\nSo disappointed in enterprise. I will never get anything from this place. As for the the corporate enterprise, if you do not have cars, you should not accept a reservations. Again, I think they had a car. Just not a car they wanted to give me.", "aspect_word": "reservations, reservation, man", "sentiment": "neu, neu, neu, neg, neg, neu", "sentiment_score": "0.7628, 0.7781, 0.7621, 0.3304, 0.4811, 0.6014", "emotion": "joy, neutral, neutral, neutral, surprise, neutral, neutral, sadness, sadness, neutral, neutral, neutral" }, { "review_id": "toFfGB6Pa191h8nljBQi7w", "business_id": "9KISuZD0pBbi_Qc9i3DdRw", "user_id": "RJm5qxSw1Ct5VNrEOg1h_g", "date": "2015-12-03 00:06:45", "stars": 1.0, "text": "Now this is my closest Pizza Hut location so this is my delivery place and i've ordered from here many times. Today has been the worst experience I've had yet with Pizza Hut! I ordered at exactly 5:01 pm on the dot from the website for delivery of 1 super supreme pizza. It was scheduled to be delivered at 5:36 pm. 5:36 rolls around and no pizza. I get my pizza about 11 minutes later. No biggie. Delivery guy was nice. I open my pizza and it's a supreme pizza NOT super supreme. Now this may seem insignificant to some, but there are a few important toppings that a super supreme has that a supreme does not so I am pissed! I call the store and was on hold for TEN MINUTES! then the line went silent. I'm saying \"hello hello\" and no response. I then get disconnected without talking to ANYONE! I'M PISSED!\n\nI will be leaving a survey about how bad my experience was.", "aspect_word": "delivery, pizza, Delivery, toppings, line", "sentiment": "neu, pos, neu, neu, pos, neu, pos, neu, neg", "sentiment_score": "0.3729, 0.2945, 0.3718, 0.4887, 0.3051, 0.4681, 0.3493, 0.3396, 0.4368", "emotion": "neutral, disgust, neutral, sadness, neutral, joy, surprise, anger, sadness, neutral" }, { "review_id": "ArF1z0iOxKgu22XYzQwC6w", "business_id": "ZZD15h-aYgr_WRJkuIwVkQ", "user_id": "N9KlcRHRATv3pdcteHeFZg", "date": "2019-12-29 16:37:08", "stars": 1.0, "text": "This place is by far the worst Home Depot I've ever been to, the experience was just horrible, we went there looking for blinds, they had 3 on the shelf and we needed four, we noticed they had some on the upper part of the shelf so it was definitely on stock, I proceeded to find an associate to help me, this guy took me to this other guy who said he was going to help and I took him where the blinds were, he went to get a ladder and never came back, 10 to 15 minutes waiting there, I finally went and got a manager and he blew me off as well, all while he was on the phone with somebody and couldn't take the time to help us, also the place was dusty and the cleaning lady was on FaceTime while operating the floor cleaning machine. Just not acceptable at all.", "aspect_word": "manager, cleaning, lady", "sentiment": "neg, neg, neg", "sentiment_score": "0.8388, 0.6063, 0.3399", "emotion": "disgust, neutral" }, { "review_id": "q2r-XLV4WKcD69o0mIqX7A", "business_id": "0jJf0DNHvYI0itdQSezsgg", "user_id": "TobTvDVTjdmGaKi6IuqrQg", "date": "2016-04-09 02:10:14", "stars": 4.0, "text": "My favorite Dunkin in the neighborhood!!!! The early morning girls Lisa and Jen are so sweet, they never get my order wrong and the guy who makes my latte gets it right every time (i dont know his name) but he is very nice. The afternoon girls Taylor and Maria are absolute sweethearts!!!! This Dunkin would get 5 stars if it wasn't for the new guy they have had on the drive thru lately. I personally think he is rude and I witnessed him yelling at one of the girls which is extremely unprofessional! I think the woman who is the manager in the afternoon is very nice but she should really let the staff do thier jobs. I have noticed that she tends to mess things up when she is \"trying\" to help. She should really just help out if there is a problem or If they r short handed.", "aspect_word": "latte, guy, manager, staff", "sentiment": "neu, neg, neg, pos", "sentiment_score": "0.5107, 0.4820, 0.3940, 0.4871", "emotion": "joy, anger, neutral, neutral, neutral" }, { "review_id": "lsUztMolzq5jch9tMdgTVA", "business_id": "mKhKn2utUBa2rARK2Wzsvw", "user_id": "gUsKknpzoV-4ORhvqnMC2Q", "date": "2009-08-09 06:13:48", "stars": 4.0, "text": "the burger king is plymouth meeting, pa isn't know for much but god damn, those chicken fries are great. if you don't mind waiting the 15 minutes for the elementary school dropout to get the food to you in the pouring rain, you will leave satisfied.\n\ni did wait 30 minutes for chicken fries one afternoon, but I was also sober then.", "aspect_word": "burger, chicken fries, food", "sentiment": "neu, pos, neu, neu", "sentiment_score": "0.4126, 0.8258, 0.6801, 0.4884", "emotion": "joy, joy, sadness, neutral" }, { "review_id": "S8Nl1s2aBxAQffXHe7mH7A", "business_id": "FmBvwussMAP_hh5psTcHOw", "user_id": "0DAT0-4Fhvt69ily9SD2jw", "date": "2017-06-11 23:35:26", "stars": 3.0, "text": "Customer service is hit or miss. One morning in the drive thru I had ordered a tall coffee in a grande cup with extra milk, which is pretty much my standard order at every Starbucks I go to in the colder months and it has never ever been an issue. The barista gave me a really hard time about it and wanted me to pay for a grande even though I only wanted 12 oz of coffee. She told me the policy was to charge for more than 4 oz of milk. I worked at Starbucks for a few years and this was never something I had heard of. Regardless, I wasn't asking for 4 oz of milk, maybe 3 at the most if it was filled to the standard amount in a grande cup, which I can tell you is not actually 16 oz. I ended up just getting the tall black coffee since clearly she couldn't be bothered to talk to me about it anymore. \n\nWhen they do have nice people working, it's a great experience. They usually make my iced coffee perfectly.", "aspect_word": "Customer, service, coffee, milk, barista, policy, iced", "sentiment": "neg, neg, neu, neu, neg, neg, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7788, 0.5513, 0.3851, 0.4276, 0.7320, 0.4795, 0.4550, 0.4139, 0.3852, 0.4688, 0.2233, 0.3416, 0.2175, 0.2199", "emotion": "sadness, neutral, neutral, neutral, joy, neutral" }, { "review_id": "ki_wIwLpOAiJ4YAnuJ2Yqw", "business_id": "lzC5GKuP0haiIz7gOtvDFQ", "user_id": "61FNJUiDqXReViksOYiILQ", "date": "2012-02-29 04:08:49", "stars": 1.0, "text": "BWW broke one of my most simple rules today, resulting in this 1-star rating. That rule you ask? They provided extremely lousy service and automatically added an 18% tip.\n\nI came here for a work sponsored lunch with a group of 8 people. Yes, I realize that typically means an automatic tip. If service was half-way decent, I would have left as much if not more myself anyway. Instead, we had to wait nearly 10 minutes for someone to take our drink order and another 10 minutes for her to bring our drinks out. After taking our orders, the food came out in a reasonable period, and then we never saw our server again, until I had to flag her down for the check, which took another 5 minutes to retrieve. I expected a bit more attention given the restaurant was nearly empty and it was the lunch hour. Normally, I would have argued to have the tip removed, but we were all running late thanks to the \"extended\" poor service. Instead, my next monthly work sponsored outing will be at Millers down the street.\n\nHopefully, this review comes out as more than just a rant, but a highlight of extremely poor service. As noted in my previous 3-star review, I wasn't expecting much. Unfortunately, this location managed to find a way to disappoint on even these lower expectations.", "aspect_word": "service, tip, lunch, drink, drinks, food, server, location", "sentiment": "neg, neg, neu, neg, neu, neu, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.8176, 0.3902, 0.7780, 0.6559, 0.7846, 0.8468, 0.6044, 0.8139, 0.6628, 0.3294, 0.8142, 0.8522, 0.5027", "emotion": "neutral, surprise, joy, neutral, neutral, neutral, surprise, neutral, neutral, surprise, sadness, neutral" }, { "review_id": "uJ4_sraWl77j-JMOlwERXA", "business_id": "PRd8HNGg-soDktVF8sh7Mg", "user_id": "_YqknhseJ6yjtS1g0D4Vwg", "date": "2015-04-22 21:35:07", "stars": 1.0, "text": "this post office is filled with idiots and lazy employees. We have a business in Creve Coeur and we recently closed our office to remodel for 2 months. We set up and paid for a po box to receive our forwarded mail. Never received any. We kept stopping in and checked our empty box, they claimed we received no mail. Many of our vendors invoices were returned as no forwarding address. So we mailed an envelop to ourselves to check and sure enough we got it back some three weeks later, no forwarded address\n\nWhen we reopened our postman deliver a stack of mail that they were carrying around for weeks waiting to deliver. When we asked the postman he told us no one explained to them we had a po box..\n\njust go private or out of business, these guys are complete knuckle heads", "aspect_word": "employees, vendors, postman, guys", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.8731, 0.5380, 0.4274, 0.4848, 0.5035", "emotion": "sadness, neutral, sadness, sadness, neutral" }, { "review_id": "0tyT05YTihnvZ_1X7q-EMA", "business_id": "mwRqQENSKmBIGZEfWRzX5g", "user_id": "SREI8RAo6yDg0V1i5ee8GQ", "date": "2017-07-06 17:51:45", "stars": 1.0, "text": "Writing this review to beg the owners of this franchise to fire the woman who works there who is so snippy to customers. I can't be the only one who complains. Today, I asked her to please make the same sandwich as the man right in front of me (which she just made), and she said \"I can't remember.\" Do understand, she was standing right there beside his sandwich, two feet away from her. So I tell her what she put on it and she put eight passes of Sriracha sauce on it. After toasting it, she slammed it back down on the counter and a good amount of shredded chicken was hanging off and fell into the dressing cooler. When I got home, I wrung my sandwich out and dressing went everywhere, all of the condiments fell out, and I threw my sandwich away. This is not the first time I have come in contact with her nasty attitude. I will continue to eat here, but only if I don't see her when I come in the restaurant. It's. That. Bad.", "aspect_word": "owners, woman, sandwich, Sriracha sauce, counter, chicken, dressing cooler, dressing, condiments, attitude", "sentiment": "neg, neg, neu, neu, neu, neu, neg, neu, neu, neu, neg, neg, neu, neg", "sentiment_score": "0.4467, 0.4765, 0.6823, 0.6982, 0.3579, 0.6543, 0.2139, 0.4112, 0.6634, 0.4817, 0.4858, 0.2877, 0.6061, 0.4744", "emotion": "anger, anger, surprise, neutral, neutral, disgust, neutral, surprise, neutral, disgust, neutral" }, { "review_id": "uyhW1HHene7cNrDZ7YQrUQ", "business_id": "JlaN-l82FTe4YGoz769vLA", "user_id": "BgZwJBhVWKq1Urs4rKBdiA", "date": "2019-05-09 02:10:10", "stars": 1.0, "text": "Consistently horrible slow rude service.\n\nIts unbelievable the owners allow this franchise to damage a national brand. I keep thinking It will improve but if anything it's gotten worse. You have to be half sloth to get a Job here. You literally have to budget 30 minutes OR MORE in the drive through lane. And they're snotty to boot, probably because every customer is angry by the time they burn their day and get to the window.\n\nLiterally most sit town restaurants are faster than this palace of malaise.", "aspect_word": "service, owners, customer", "sentiment": "neg, neg, neg", "sentiment_score": "0.8912, 0.8145, 0.5316", "emotion": "surprise, disgust, sadness, neutral, anger, neutral, neutral" }, { "review_id": "tbynkd__7KSLKWdMLptIiw", "business_id": "5tZ42WGLm9fr_F4eg7ME7w", "user_id": "ANbL5T9k03Hg_gkjQFQkCQ", "date": "2013-04-07 22:40:54", "stars": 4.0, "text": "I would have given it five stars but it's McDonalds as far as fast food goes this is a good one. Staff was efficient and courteous and my order was well put together and fresh. What more could you want from a fast food chain? The old school look of the McD's adds to the experience as well. Kids seem to enjoy the retro atmosphere.", "aspect_word": "food, Staff, atmosphere", "sentiment": "pos, pos, pos", "sentiment_score": "0.5632, 0.8244, 0.7766", "emotion": "neutral, joy, neutral, joy, neutral" }, { "review_id": "Sgbc6FQ8EB-a0t8czhDwLg", "business_id": "yjCmu56L84cNlLetQMhkeg", "user_id": "vw0miRPqjhFOirRB1M_rsg", "date": "2014-10-30 00:32:16", "stars": 5.0, "text": "In less than 24 hours of posting this review, customer service contacted me to the District Manager, Dustin, who was at the airport and could not be kinder and was very sorry for my horrible experience. I am very impressed with this company for listening to my compliant and caring in such a fast matter! I will be back to Jiffy Lube and thanks to a company who cares how we as customers are treated!!!", "aspect_word": "service, Manager", "sentiment": "neg, neg", "sentiment_score": "0.3852, 0.3571", "emotion": "sadness, surprise" }, { "review_id": "PMFwpmPr7HdgL1ZO_vROKA", "business_id": "sMFAsGVgcazzptMmE9Eu4A", "user_id": "AHRrG3T1gJpHvtpZ-K0G_g", "date": "2018-09-23 21:23:25", "stars": 5.0, "text": "I picked up a rental car from here today for a work trip. I arrived 45 minutes before they closed for the day and they were quite busy. You'll find this location tucked halfway between Monument Circle (to the west) and Indianapolis City Market (to the east). The central location made it much easier to pick up my car and hit the road versus heading 20 minutes out to the airport. \n\nThe branch manager and his teammate, Josh, were the only two on staff today. I have to hand it to them for their \"cool as a cucumber\" demeanor and solid customer service despite a lineup of customers that were less than easy to please. It was almost comical to watch how concerned a few of these customers were with the type of car they would be receiving despite what their original reservation had been. Different priorities, I suppose. The staff handled it all with ease and hustled to make everything work and greet each guest as they arrived. Way to handle the pressure beautifully!", "aspect_word": "location, manager, staff, customer, service, reservation", "sentiment": "pos, neg, pos, pos, pos, neu, pos", "sentiment_score": "0.4379, 0.2777, 0.3888, 0.5785, 0.6045, 0.5665, 0.5579", "emotion": "joy, surprise, neutral, neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "MoqeBGnUejJMvpPoBKYeAQ", "business_id": "mAEA3VaTrvs64VLP2p_SsQ", "user_id": "IRXlsPtSEuktXIrT8yNi9A", "date": "2012-07-03 14:21:06", "stars": 1.0, "text": "Absolutely the worst Wendy's I've ever been to....Seriously!!!! Ordered 3 things, a cheeseburger with out mayo, a medium lemonade and 5 piece nuggets, simple right!?! My thoughts exactly. Instead I received a cheeseburger with what seemed to be extra mayo, I mean the thing had globs oozing from the sides, a lemonade and no nuggets. Giving them the benefit of the doubt, I kindly informed them of the mistake in hopes of a quick fix so I can be on my way. Nope....the correction consisted of a DOUBLE cheeseburger (with mayo of course) and SPICY nuggets. To make matters worst, there was no one in the line ahead of me (should have been a sign) so my order should have been to the point and clear. What was supposed to be a quick 5 min trip to Wendy's turned into a half hour ordeal.", "aspect_word": "Wendy, cheeseburger, lemonade, nuggets", "sentiment": "neg, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.5862, 0.4530, 0.2985, 0.3653, 0.3749, 0.2512, 0.5717, 0.4245", "emotion": "disgust, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, disgust, surprise, neutral" }, { "review_id": "KP5M3ahODwjiCeDwp8ZuTg", "business_id": "5_t9OkeaQQGcPH8212YDBQ", "user_id": "X6duTXYRf2fCQHyu9X5q5A", "date": "2018-12-15 15:10:59", "stars": 1.0, "text": "I have been here before and received great service. I went there last night with my son and it was obvious that Noelia doesn't like working there. After telling me to pull forward and handing me my food, I told her thank you, she just nodded. She handed me my credit card, didn't say thank you, never made eye contact. I told her thank you one more time, she nodded again and shut the window... This is our future, it's a shame.", "aspect_word": "service, Noelia, food", "sentiment": "pos, neg, neu", "sentiment_score": "0.8807, 0.4793, 0.8602", "emotion": "joy, sadness, neutral, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "O94ypqULxOiCBr9xEhSCdg", "business_id": "4gk5bG6qDPuKGM5ZPxMU4A", "user_id": "181yaoYGOtKMCTdD3fJLJw", "date": "2018-01-09 05:20:01", "stars": 5.0, "text": "I'm new to the area and have not had the opportunity to find a salon/stylist. I'm African American growing out a short pixie cut. My hair is thick and I needed the back of my hair tapered. I called prior to my visit to inquire about their experience with ethnic hair, and was told they were able to accommodate me. I arrived and had the pleasure of meeting Tiffany. We did a quick consultation, in addition to me showing her a picture of what I was looking for. I was highly satisfied with my cut and would definitely recommend her! She did a great job!", "aspect_word": "salon, cut", "sentiment": "neu, pos", "sentiment_score": "0.4004, 0.5152", "emotion": "neutral, joy, neutral, joy" }, { "review_id": "HBMJ5v4bS9HJlaEW6ncy6w", "business_id": "Tl-dTxLtEIC6iZgbEWzQeg", "user_id": "efZ3lgvDWfq4-U6U-q-2lA", "date": "2012-01-23 03:26:54", "stars": 3.0, "text": "If you don't have a receipt it's worth your time to go to fairview heights. On more than a handful occasions the customer service at this store will not take back stuff. They will not use a military ID either.\n\nThe store itself is usually pretty clean and well stocked. \n\nNot to impressed with the quality of produce it goes bad real quick so will chose target or a grocery store for the produce.", "aspect_word": "customer, service, quality, produce", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.6006, 0.3815, 0.4358, 0.3734", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "HTl09Xhm17afdn5kKYdgsg", "business_id": "2OKkSULxl5mriDEhuTPDmw", "user_id": "mlwTv2k-M70MdE64D2QP6w", "date": "2017-03-15 20:53:09", "stars": 1.0, "text": "This post office doesn't even deserve one star. They are as slow as the sloths in zootopia. They have lost literally six of my packages and all they say is \"oh sorry\". They don't do anything to make up for it. Unbelievable. I live in an apartment so all my packages get forwarded there and then they lose them all. So I have no choice to go anywhere else", "aspect_word": "post, sloths, packages", "sentiment": "neg, neg, neu", "sentiment_score": "0.4286, 0.5833, 0.4114", "emotion": "neutral, sadness, surprise, sadness" }, { "review_id": "czfTRf1TdMY0XEEd5OVCmA", "business_id": "x2_Y-FGVOvTVlTs4U3F2DA", "user_id": "btgEUbA2Y0xJmhBX8wVxLg", "date": "2015-05-28 00:02:53", "stars": 2.0, "text": "The consistency from this store is far from solid. Two out of the last three times I've ordered I was missing sauce or just plain got something different than I ordered. The manager of this store is argumentative and seems to care more about his pride than the facts. He argued with me and made me keep a dry piece of pizza crust instead of the Parmesan bites I ordered. Make sure to check the boxes before accepting delivery. 5 stars to kitchen and delivery.", "aspect_word": "consistency, sauce, manager, pizza crust, Parmesan bites, delivery", "sentiment": "neg, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.4378, 0.6954, 0.8520, 0.3295, 0.3437, 0.4098, 0.3523", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "nfjHD3EkjNkGuMmPiqBidQ", "business_id": "g-IXI3v3fOudMsyLPKb-eQ", "user_id": "IHLHxc548GQgBmOm0V-30g", "date": "2019-06-25 20:47:21", "stars": 3.0, "text": "Welp had to see what all the hype was about. A few friends told us about this place and that we had to have breakfast here when in New Orleans. We opted to come to this location rather than a more crowded one, good move! We found a parking spot tight in front walked in and was seated immediately. I went for the gusto Catfish and grits, fried green tomatoes , breakfast potatoes and a big ole biscuit. The catfish was hot and with the creamy grits it was a tasty treat. The tomatoes were seasoned very well and the sauce that came with them had a tiny kick to it. The disappointment of the potatoes cost this place a five star rating along with the BBQ shrimp and grits that Tesha ordered only having 4 pieces of shrimp. All in all the decor was groovy our waitress nice and informative. Wouldn't rule out coming here again.", "aspect_word": "breakfast, Catfish, grits, fried, green tomatoes, breakfast potatoes, ole biscuit, catfish, tomatoes, sauce, potatoes, BBQ shrimp, decor, waitress", "sentiment": "neu, neu, pos, pos, neu, neu, neu, pos, pos, pos, pos, neg, neu, pos, pos", "sentiment_score": "0.7915, 0.3777, 0.3809, 0.3356, 0.4162, 0.4332, 0.3461, 0.5355, 0.4792, 0.6380, 0.7359, 0.3555, 0.4301, 0.6352, 0.7586", "emotion": "neutral, neutral, joy, neutral, joy, fear, neutral" }, { "review_id": "NMCyj3KPuD_VM7qvY1fEVg", "business_id": "zSkxYzu5-dOo5HhUt8-BiA", "user_id": "ePI1J5_JMtO8QzDG88R8Eg", "date": "2013-03-24 18:04:37", "stars": 1.0, "text": "If you use coupons don't go here. They say they accept coupons but only sometimes I went in with a pro plan coupon and a coupon for $2 off a $10 purchase and they said I. Could not use both. Last time I went it was fine. You can keep you shady coupon policy and I will shop elsewhere", "aspect_word": "coupon policy", "sentiment": "neg", "sentiment_score": "0.4148", "emotion": "neutral, neutral, sadness, neutral" }, { "review_id": "0MOafsCHLsCJZspEvFmk2g", "business_id": "ORLHEjq6v-PhF7DrhYl_1w", "user_id": "0t01sdfCUYxZ0j9H-94u4Q", "date": "2016-11-16 19:05:13", "stars": 2.0, "text": "I wish I could take my business elsewhere, but Lowes has more variety than anyone in Nampa. There is so much that I hate about Lowes that it sometimes makes me feel like I am at Walmart or Home Depot. \nI love that they have a variety of items to choose from. In most cases they may charge less than their competitor Home Depot. I will come here for bricks, pipes, and plants. I have even come to Lowes for appliances twice, but not anymore because that is where they lack options.\nTwo years ago I bought a washing machine. Much to my horror I discovered that I cannot have a HE washer and that was all that they had other than the Hot Point. The Hot Point was straight out of the box and was low quality; such a low quality that Lowes was discontinuing them. \nIn addition to this I also discovered how hard it was to find someone to help me. I had to walk around the entire store and there was not anyone available. I had to go to customer service and ask them to call someone to help me with my purchase. I had to do that twice because nobody came to help me after the first time. \nLowes is okay because they have a good variety of items to improve your home with. It is too bad they are not capable of improving their customer service.", "aspect_word": "washing, quality, service, customer", "sentiment": "neu, neg, neg, neg, neg, neg", "sentiment_score": "0.4642, 0.6053, 0.6059, 0.3253, 0.5793, 0.4937", "emotion": "sadness, anger, joy, neutral, neutral, neutral, joy, surprise, neutral, surprise, sadness, neutral, sadness, neutral" }, { "review_id": "SYOeCjKuMrOr6SjrzgN50w", "business_id": "njC9m9oY5s9uNghMp_fDnw", "user_id": "nyP30Ls6n2bTwZ-8pLZFsg", "date": "2015-12-25 03:43:42", "stars": 1.0, "text": "The kids wanted breakfast food and we thought why not IHOP?\n\nCan we have less than one star? Christmas Eve 4:30 pm. The Bone Fish Grill next door was packed. When we arrived there was one table just leaving and we didn't see any other customers. We had to wait to be seated because the server was too busy counting the cash in his pocket and swapping cash with the drawer. The waiter looked like he ran into something with his forehead because he had a large scab. Poor guy.\n\nAt first entry you were hit with the stench, it smelled like a dirty bathroom. We were seated and discussed other possible places. There was a quick thought of giving them a chance but then the next wave of stench hit us and we were gone.\n\nThis place needs to be closed..", "aspect_word": "breakfast food, Grill, server, waiter, scab, guy, stench, bathroom", "sentiment": "neu, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6512, 0.4278, 0.9137, 0.9284, 0.4811, 0.7914, 0.7321, 0.4294, 0.5759", "emotion": "surprise, surprise, surprise, disgust, disgust, sadness, neutral, neutral" }, { "review_id": "o6VXZoB-BYWsS3cp9G6bng", "business_id": "5lTI5Ahun9KFDSwBhTOwtA", "user_id": "eQx3D4KUKcIYLuKvjbPh5Q", "date": "2019-06-19 01:49:29", "stars": 1.0, "text": "I love Popeye's but this was definitely one of my most disappointing experiences at any of their locations. They were out of a lot of the menu items, the drink machine was missing at least 2/3 of the drink options, and the employees were all moving extremely slow, as if they were all in slow motion, and literally ignored us for over 10 minutes before taking our order when we were the only people in the line. Instead of helping us, I saw employees in the back joking and showing each other things on their phones.", "aspect_word": "menu, drink, machine, drink options, employees", "sentiment": "neu, neu, neg, neu, neg, neg", "sentiment_score": "0.6538, 0.4528, 0.4596, 0.4964, 0.8426, 0.7793", "emotion": "sadness, surprise, disgust, neutral" }, { "review_id": "SPh4qbGJQ4MOiyezcIEvSg", "business_id": "DxZSWtVCuwdVqdJUSZ-dKA", "user_id": "9iBDE9D4LovhfxnneJZ9ng", "date": "2017-02-21 00:34:19", "stars": 1.0, "text": "I'm a Jimmy Johns fan and regularly frequent the location near work for lunch. This location, unfortunately is consistently poor. Some examples? One evening I showed up and they announced that they were out of bread. Really? Out of bread? They told me they'd have more in 45 minutes! Tonight, I gave them another chance and could see right away they had plenty of bread. After a five minute drive, I got home and took a big bite. Well, that was one sad bun! It crunched and crumbled like a week old hunk of bread. Sorry guys, my favorite part of going to Jimmy Johns is the nice, fresh bread. Come on, get with it!", "aspect_word": "lunch, location, bread, bun", "sentiment": "neu, neg, neg, neg, pos, neg, neg, pos", "sentiment_score": "0.9129, 0.5940, 0.4392, 0.4233, 0.4535, 0.6233, 0.6350, 0.8586", "emotion": "joy, sadness, disgust, surprise, anger, sadness, joy, anger" }, { "review_id": "0R1sb83nHHTKE7ad4bwSNQ", "business_id": "AcmxBZ52mY4BsjWUenEHKQ", "user_id": "IGhepIyCDPaZkNonWvceLA", "date": "2013-10-24 16:44:13", "stars": 3.0, "text": "I'm a big fan of Jack because I hate breakfast food. When I want a cheeseburger for breakfast, my choices are 1) sleep in 'til 11, or 2) get it at Jack at 7:30am. I'm giving this particular location 3 stars instead of 4 because while the store was clean and the cashiers were friendly their food seemed a little bit overcooked.", "aspect_word": "breakfast, food, cheeseburger, cashiers", "sentiment": "neu, neg, neu, neu, neg, neg", "sentiment_score": "0.3788, 0.3776, 0.5156, 0.8771, 0.4467, 0.5806", "emotion": "neutral, neutral, neutral" }, { "review_id": "b7324txkrb9-lKWC0K87bw", "business_id": "tfkE9AOK5zmiJ9nX0jo5tg", "user_id": "Kj-u8Yq1d3mLKitWsDAxpg", "date": "2008-08-26 12:56:27", "stars": 3.0, "text": "It's a chain, so not expecting much. The fried zucchini appetizer are large sticks made to order and very good. Fish and chips are large pieces of crunch tempura battered flaky cod, not bad at all. \n\nHubby said his burger was juicy and tasty. New England clam chowder is surprisingly good, thick and has great flavor with tender clams. \n\nService is fair. Endless fries are gross. They are barely fried, pale and no crunch!", "aspect_word": "fried zucchini appetizer, Fish, burger, clam chowder, flavor, clams, Service, fries", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neg", "sentiment_score": "0.4549, 0.5919, 0.7009, 0.5442, 0.6698, 0.3673, 0.4837, 0.7565", "emotion": "surprise, joy, neutral, joy, joy, neutral, disgust" }, { "review_id": "X8iCqXF3O8td_9zTAt-69Q", "business_id": "ndp-gLQ0SSzKyIpZbDvdxw", "user_id": "VL12EhEdT4OWqGq0nIqkzw", "date": "2015-10-28 14:39:56", "stars": 4.0, "text": "If it weren't for getting prescriptions filled in the past, I would have very limited experiences with this pharmaceutical chain. About 6 months back, my healthcare insurance company has decided that they will no longer cover my prescriptions unless I switch to OptumHealth Rx mail order, so my monthly visits are no more. These days, I only stroll in to get the occasional gift card or birthday card. However, last night La Chica & I strolled in to make use of a coupon we had, well coupon that we THOUGHT we had. Apparently, it was lost and now we've stopped in for nothing. But wait! We could scan our card at the kiosk and hopefully get the coupon again. So we scan, and we wait. And wait. And wait. Apparently, the kiosk was broken. We get the attention of the clerk, Austin, and he tells us that he can print them manually. So he stops stocking the shelves, hurries up to the front counter, scans our card and prints out some coupons. Much to our dismay though, the coupon we wanted wasn't included. But Austin wouldn't let that stop him from achieving customer service excellence. He tells us that he can do an override and give us the discount, even without the coupon. Boom! Mission accomplished. There should be more folks like him in the world.", "aspect_word": "clerk, shelves, counter, coupons, coupon, customer, service, discount", "sentiment": "neg, neu, neu, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.5826, 0.3505, 0.2775, 0.4565, 0.4074, 0.3823, 0.2925, 0.5569, 0.5481", "emotion": "neutral, sadness, neutral, surprise, surprise, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, joy, neutral" }, { "review_id": "3IZtyfWLgYdIxTvZAA4i-Q", "business_id": "HR1l5-NNQdD3reR89aFguw", "user_id": "S59QzY7MKj6MHedX6gTaHw", "date": "2016-01-15 19:46:16", "stars": 4.0, "text": "As far as convenience stores go, Wawa has it all. This particular location is fairly new, clean and modern. It's very spacious and well designed to accommodate the busy morning coffee rush and lunch crowd. \n\nMy daughter ordered Mac and cheese and I ordered a latte. I don't really like wawa coffee but the latte is decent (it's no SBX, but works in a pinch).\n\nWe were in and out within minutes and the cashier was nice and overall experience was pleasant & efficient.", "aspect_word": "location, coffee, lunch, Mac, cheese, latte, cashier", "sentiment": "pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.6002, 0.3583, 0.7361, 0.4668, 0.4049, 0.5373, 0.5102", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "Sa1LHY3q4SQstRJ2tzbZRA", "business_id": "YCIb-P6TJmP_OA1OIuUjjQ", "user_id": "eUV0S9WMmjIDSedZV8dHcg", "date": "2018-10-19 00:29:45", "stars": 1.0, "text": "I have an extremely sick child. My prescriptions were called in around 3:30. I called at 4 and was told they'd have my sons medicine ready by 4:30. Well it's 5:30 right now and I am sitting here waiting still....\n\nMy son is asmatic and ill and shouldn't be surrounded by all these sick people. This is unacceptable. I will also be contact Walgreens corporate.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "sadness, neutral, neutral, surprise, neutral, neutral, neutral, sadness, disgust, neutral, neutral" }, { "review_id": "Bj6a0m4Y8ouWpSNfV5yy8Q", "business_id": "tXYtSIIduNajFQC2Z1FcQA", "user_id": "X1JbUXd1EymTCVLJyTKakg", "date": "2016-11-08 00:54:31", "stars": 2.0, "text": "Why is the line always long? Why? Please someone tell me the problem. Anyways, go here and get the classic hot wings with a medium macaroni and cheese. Then order a bowl with chicken; extra chicken, extra corn, and cheese, without gravy. Yeah boy, talking about chile. Ignore the customer service if you can, if not... don't go", "aspect_word": "line, hot wings, macaroni, bowl, chicken, gravy, customer, service", "sentiment": "neg, pos, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.7348, 0.4320, 0.4365, 0.6028, 0.3614, 0.4169, 0.6489, 0.4850", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "caYVd5d2WOGBcAq5JaRglw", "business_id": "WySDzc860A3iPWLnXTNllg", "user_id": "-BX5x3Ys-2JzFba3LiWlHA", "date": "2011-07-20 01:58:11", "stars": 4.0, "text": "A great place with friendly, fair service! Everyone working there was so friendly and willing to give me clear explanations as to what was happening with my car as well as fair prices. It is also nice that they provide TV (with availability of a remote to change the channel) and free soft drinks while you wait, and the waiting area is somewhat cozier than lots of other waiting areas I've been in. Plus, it's right next to Panda Express, so you can walk over there for food while you are waiting! My visit would have been fantastic if I had been informed by the staff of the availability of coupons before checking out, but that is minor. I would definitely recommend this Firestone location, especially if you don't know a lot about cars and want to be treated fairly!", "aspect_word": "place, service, prices, drinks, waiting, area, areas, food, staff", "sentiment": "pos, pos, pos, pos, neg, neu, neg, neu, neu, neu, pos", "sentiment_score": "0.5385, 0.8741, 0.7640, 0.2723, 0.3918, 0.2876, 0.3986, 0.3397, 0.7203, 0.4256, 0.6191", "emotion": "joy, joy, neutral" }, { "review_id": "Z_tQ-hruQRU45Rg3XglyJQ", "business_id": "HZtkTPfSshfRjpQR7x1Raw", "user_id": "9wymgENHBBOm9Tlx7xHy7A", "date": "2014-03-14 23:13:32", "stars": 2.0, "text": "I didn't really like my sandwich I got here. I got the jalapeño cheese bread and it was tasteless and dry. I could tell it was old. Also I got tomatoes and cucumbers which were mush because they were overripe. Usually they're a lot better than this but today wasn't it. The staff is very friendly though.", "aspect_word": "sandwich, jalapeño, jalapeño cheese bread, tomatoes, cucumbers, staff", "sentiment": "neg, neg, neg, neg, neg, pos", "sentiment_score": "0.4494, 0.5278, 0.4468, 0.4955, 0.4481, 0.7444", "emotion": "surprise, disgust, neutral, joy, neutral" }, { "review_id": "SvuAjvbWmBkDGpoHNJt0vA", "business_id": "HlYBYVAj0pwN9Dz9b_z5Lg", "user_id": "8QHSx03tqV73kXysDnwhbQ", "date": "2020-05-25 15:27:42", "stars": 3.0, "text": "We ordered a couple things online and it took about 2 days for the order to be ready, although the items were in stock. I went early morning to avoid crowds but they were already there. Luckily I was doing curbside and pulled into the designated spot. I attempted to call the number however no answer, but within a few minutes an associate came to the vehicle. She got my info and checked my ID.\nAbout ten mins later they came out with items. \nFairly easy process for curbside, as I had just done the same thing at Lowe's the day before and no one there ever answered the phone (tried for ten mins) or came out and I had to go inside to get my online order.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, surprise, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "_kl-WAKp-Uj2pn1-Cr4lRw", "business_id": "yRzLcVZlz38a7zbxRGX-eg", "user_id": "lvrLf7yb4QD9JIKdIXaFTQ", "date": "2013-06-29 15:14:12", "stars": 1.0, "text": "THE WORST. Hassled by an employee for taking a single photo of baby formula, she says \"we don't allow pictures in the store.\" Are you kidding me?! I snap a picture of an Enfamil box and get confronted 2 minutes later in the frozen food aisle? I'm apparently the first person ever who needed to send a \"is this the right kind?\" spousal text message. Thanks for not calling the police and instead letting me off with a generous \"if that's all you're doing, I guess that's okay\" warning. Whew.\n\nDear Ms. Target employee, you are a real asset to the company with your super Sherlock Holmes skills, thwarting baby formula pictures right and left. Maybe my \"New Dad 2012\" t-shirt tipped you off to my evil spy plans, I don't know. Perhaps tomorrow you can verbally assault an elderly lady who uses a pocket calculator in the cereal aisle.\n\nAvon Target = AVOID.", "aspect_word": "employee, food aisle, cereal aisle", "sentiment": "neg, neu, pos, neu", "sentiment_score": "0.7803, 0.3967, 0.3193, 0.4099", "emotion": "disgust, anger, surprise, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "Y2JA10oMrG9jPF4NsC0fMg", "business_id": "p4zm3a5-Ei8wjUV_KZq23w", "user_id": "juigu8XxwzLAeikeBzULbg", "date": "2013-11-08 05:30:42", "stars": 4.0, "text": "Chicken n dumplings tonight. There sure are days where this restaurant is like eating at home. It can be noisy and crazy. Other instances it's quite and comforting. Their homestyle cooking, is the opposite of healthy eating. This year has lead to a change in the menu. My husband noticed the low carb sections are no longer listed in one area. They also have a feature of multiple healthy side dishes. So Cracker Barrel will try it's best to add some healthy dishes to a basically comfort food establishment; meaning you can have the cucumber/tomato salad with your dinner and follow that up with coca cola cake topped with a scoop of vanilla blue bell ice cream and sweet tea. Then pick up two bags of sweets on the way out along with a Christmas ornament or Dolly Parton's latest CD.", "aspect_word": "Chicken, n dumplings, homestyle, cooking, menu, side dishes, dishes, food, cucumber, tomato salad, dinner, cola cake, blue bell ice cream, tea", "sentiment": "pos, neu, pos, pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4121, 0.4360, 0.2996, 0.3483, 0.7657, 0.4042, 0.5762, 0.4056, 0.4245, 0.4564, 0.8676, 0.4376, 0.4787, 0.4698", "emotion": "neutral, neutral, joy, disgust, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "f5Bh_qWztNoh2Zr_51urfA", "business_id": "u1wHL1AHg7Nun0Y6A69x2g", "user_id": "sRayUe6Y_YSXOK7pKfdlBg", "date": "2008-10-07 21:36:38", "stars": 3.0, "text": "I had the pleasure of spending my entire saturday afternoon here, so let me fill you in. I had a flat and came to see about getting it patched (on a recommendation from a friend who knows a few of the guys here, plus it's close to my house). \n\nOn the plus side, the staff were very friendly, apologetic about the wait, and even offered me a slice of pizza. On the downside, I was there long enough to need a slice of pizza. It was crazy-busy (sat afternoon, not surprising) and their tire machine broke (again not their fault). So while being there 3+ hours was annoying, not really their fault. I ended up getting two new front tires since I badly needed new tires anyway, and am happy with the service.\n\nThe waiting room has a tv and a decent selection of mags, and there's a 7-11 across the street if you're stuck there. \n\nOnly three stars since the place didn't WOW me... but then again it's a tire center, how much can it really wow anybody...", "aspect_word": "staff, wait, pizza, slice, service, waiting, room, place", "sentiment": "pos, neg, neu, neu, neu, pos, pos, neu, neg", "sentiment_score": "0.6143, 0.5765, 0.5894, 0.4822, 0.5971, 0.5165, 0.3023, 0.3490, 0.3595", "emotion": "joy, neutral, joy, neutral, surprise, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "jV6D9WIVpMKYZ9ZllfpqDw", "business_id": "Kc5d-1ZrHlT2tTEXZzKFyg", "user_id": "-hDO7zxVO7fPHcZtWN0kJA", "date": "2021-04-17 22:21:52", "stars": 3.0, "text": "4-17-21: Cheers to general manager Amy for fine and friendly service. She resolved a relatively minor problem (not of her making) with a terrific solution and with a smile. We'll return here often, and Amy's presence will be one of the reasons.\n\n4-24-21: One week later, though, the same problem (inoperable system for accepting TB gift cards) was still present. And, unfortunately, there still were no signs advising customers before ordering, something I recommended last week. Thus the reduction from the original five stars to three.", "aspect_word": "general, manager, service, system, gift cards", "sentiment": "pos, pos, pos, neg, neu", "sentiment_score": "0.4087, 0.4863, 0.8944, 0.3661, 0.4120", "emotion": "joy, joy, surprise, sadness, neutral" }, { "review_id": "wPvIWpnpHNVTLsLpGbgK6g", "business_id": "U2_YSCADuUUsNg6Pvm_gmA", "user_id": "jsaN4TDygu76AGTiB3PpBA", "date": "2010-09-07 02:10:03", "stars": 1.0, "text": "I know i know better & even though i know i still went in. Wtf is my problem? Either way after the fact i must say that The service was excellent. Our server was on point the entire time however, as expected the food was \"crap\" & way over priced for what it was. Peppercorn sirloin was a pile of too much peppercorn topping a tiny pile of grisle. The jalopeno veggie burger I had a skimpy amout of cut Jalopenos on a tasty veggie burger that was barely between the buns. It was just slopped together. We Weren't expecting manna from heaven & we got nothing shy of low grade prison food.", "aspect_word": "service, server, food, sirloin, veggie burger, veggie, burger", "sentiment": "pos, pos, neg, neu, neu, pos, neu, neg", "sentiment_score": "0.8213, 0.4615, 0.6200, 0.2853, 0.3859, 0.5168, 0.4089, 0.6163", "emotion": "anger, neutral, joy, neutral, neutral" }, { "review_id": "aC1wJs3jz_ngr_2tx1QBWw", "business_id": "Agh0Z_PACmbdEpLyjvuwZg", "user_id": "eZz6SlVD975FH9c3ioT3Fw", "date": "2019-09-28 00:21:57", "stars": 4.0, "text": "Chick-fil-A has never let me down and this brand new location lived up to my expectations. That being said, the only reason I didn't give a 5 star review is because I ordered an 8 piece nugget meal and was given the chicken strips instead. It was for my husband and he wasn't upset at all. I'm sure they're still working out the kinks so no love lost. I was in and out of the drive thru within 6 minutes on Friday at 6:00. Not bad for being new. Please be gracious and allow a longer than average wait time since this location opened less than 2 weeks ago. All of the employees were incredibly nice. I got my usual which is the grilled chicken wrap with avocado lime ranch dressing. It never disappoints. I look forward to coming back and checking out the inside.", "aspect_word": "location, nugget meal, chicken strips, kinks, wait, employees, grilled chicken wrap, with avocado lime ranch dressing", "sentiment": "pos, neu, neu, neu, neg, pos, pos, neu", "sentiment_score": "0.4983, 0.3873, 0.4190, 0.2226, 0.6590, 0.8346, 0.4122, 0.4438", "emotion": "neutral, neutral, neutral, sadness, surprise, disgust, neutral, joy, neutral, sadness, joy, neutral" }, { "review_id": "mBiGbXI8bhqnoGlXe0OHew", "business_id": "36yk-0gYDFgqZh-DcCjzyg", "user_id": "7oxApAS_UozroV7G-pzi5A", "date": "2020-03-13 23:09:24", "stars": 1.0, "text": "I am beyond angry at Home depot! You guys have over charged for toilet paper and it's very much needed right now. I just paid $43 for 2 charm 8=36 rolls and 1 HDX 12=54 rolls...I feel like that is over priced during a crisis. You guys should have knocked your pricing down considering the circumstances. \n\nSincerely an angry customer!", "aspect_word": "toilet, pricing, customer", "sentiment": "neu, neg, neg", "sentiment_score": "0.3557, 0.6226, 0.5836", "emotion": "anger, neutral, neutral, neutral, sadness, neutral, anger" }, { "review_id": "BEFY59fNQUzHdqSoN3l8fw", "business_id": "m-_eRoQbiHZH2-cqgokBnw", "user_id": "mTBDJSsxnalApPNCldNIaQ", "date": "2014-08-05 18:35:07", "stars": 5.0, "text": "Excellent service, good tasting food. Had a pizza and a sandwich coupon that I used for dinner for me and my husband last night for $9.99 that I got out of the town planner calendar. They had my food ready in 10 minutes after calling it in, the long brown haired girl cashier had great customer service- very smiley. It tasted great. My husband finished his sandwich and said ok I'm ready for dinner- that was just a snack. He wished I got him two sandwiches.", "aspect_word": "service, food, pizza, sandwich, dinner, cashier, customer, snack, sandwiches", "sentiment": "pos, pos, neu, neu, neu, neu, pos, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.8995, 0.9076, 0.6014, 0.7137, 0.8886, 0.6751, 0.3303, 0.6772, 0.3741, 0.7601, 0.9029, 0.7196, 0.7324", "emotion": "joy, sadness, joy, joy, neutral, neutral, neutral" }, { "review_id": "HNpz7QXrRrdccYFUsfyecg", "business_id": "YEPAyjUfqOuyO6PWOZvxBA", "user_id": "OIaX_WTVzRL_rqr12FPFSw", "date": "2017-06-23 18:46:16", "stars": 2.0, "text": "You get what you pay for! I don't eat fast food often but when I do I always regret it. My last visit let me unsatisfied and hungry. I ordered a Nachos Bel Grande Meal with a Doritos Locos Taco. The nachos were stale and they gave me a plain hard taco with nothing but lettuce. Both items were inedible. Very disappointed!", "aspect_word": "food, nachos, taco", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.3884, 0.6697, 0.4571, 0.3589", "emotion": "sadness, sadness, neutral, neutral, sadness" }, { "review_id": "oJ_XR5CDsTfRxFv2CURuGg", "business_id": "cuUqL1vnUxHub5sWZavTSw", "user_id": "Ngwtbtq5bmyatoCCLfDczw", "date": "2020-11-15 16:34:53", "stars": 1.0, "text": "Well I won't be going back there ever again. I go in to get a lousy chicken sandwich for $1.29 and the girl says I've now tried this one and it cost me seven dollars which was a little bit stupid on my part for even thinking about it but lesson learned. Then I go get a soda there's no freaking soda because they have cherry mango vanilla they don't have a regular sodas anymore so then I try just finally said give me my damn money back and I left I do not recommend them they are horrible horrible people they let you stand there like you're an idiot because nobody come to the front counter. And then when you complain it's like so you know what folks do me a favor don't go there because there's too many other places nice places here in Dunedin to eat so I would never go there again and I can't even give them any stars they are absolutely horrifying", "aspect_word": "chicken sandwich, soda, vanilla, sodas, counter", "sentiment": "neg, neu, neu, neu, neg, neu, neg", "sentiment_score": "0.6347, 0.6640, 0.3390, 0.2991, 0.2761, 0.3450, 0.2473", "emotion": "neutral, sadness, disgust, fear" }, { "review_id": "dRSMObzLDc-Zt-RZJ4hv6w", "business_id": "UCMSWPqzXjd7QHq7v8PJjQ", "user_id": "LNeUIkubMxRZxvOmzzg2tg", "date": "2014-01-11 22:02:06", "stars": 5.0, "text": "Oh Prep & Pastry, you've been open less than a week and Tucson clearly has a crush on you. I had to see what all the fuss was about... I went for breakfast this Saturday morning with my husband and baby, we were promptly seated although the place was bustling and mulled over the gourmet breakfast options. My husband went for the Biscuits & Gravy made with duck confit and I opted for the AM Rellano. Both were more gourmet versions of the homestyle dishes and seasoned impeccably. \n\nBefore leaving we also had to try the pastry part of Prep & Pastry. So I ordered the blueberry & earl grey tea scone. I was skeptical about tea IN my scone rather than with it but it blew my mind. All the warm mixture of flavors just like sipping tea with a scone was there. I can't believe I haven't had something like this before, so familiar but so innovative! The tea makes the blueberries pop. Let's just say the scone didn't make it home, or even out of the restaurant. \n\nPrep & Pastry you've won me over, I know it's true love.", "aspect_word": "Pastry, breakfast, breakfast options, Biscuits, confit, homestyle, dishes, pastry, grey tea scone, tea, scone, mixture, flavors, blueberries", "sentiment": "pos, neu, pos, neu, neu, neu, pos, neu, neu, neu, neu, pos, pos, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.4537, 0.8293, 0.3046, 0.3286, 0.4041, 0.3287, 0.3880, 0.4257, 0.3795, 0.5884, 0.5950, 0.4802, 0.4701, 0.3365, 0.6307, 0.3371, 0.3261, 0.4560, 0.3688", "emotion": "surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, fear, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "em3EJYveHleG_l7QxQ7YPg", "business_id": "uThu1t3DGVJ1AgTwP4QKzA", "user_id": "Y-HpR79F_ZqRtGMjZnhwVg", "date": "2014-04-29 23:20:30", "stars": 3.0, "text": "Of all the great places one could go in Downtown Indianapolis, Hooters isn't one of them. The mediocre food is somewhat overpriced; there are very few healthy options, and the drink menu is boring. For me, this really only leaves one other reason why anyone would visit Hooters: the girls. Hooters has attractive waitresses; everyone knows that, including me. However, I usually patronize restaurants for more substantial reasons other than ogling at the ladies. Whether the girls are attractive or not, they have always delivered an appropriate level of service when I dine at Hooters--this location included. I have no complaints about my experiences at this restaurant: I got what I ordered with a smile.\n\nThis location of Hooters is very convenient to the Indiana Convention Center and Lucas Oil Stadium. If you're in town for a convention or are recovering from Colts game--going to Hooters is a viable option. Just remember that better places exist in the vicinity.", "aspect_word": "food, drink menu, waitresses, service", "sentiment": "neg, neg, pos, pos", "sentiment_score": "0.7920, 0.5762, 0.4794, 0.6950", "emotion": "neutral, sadness, neutral, disgust, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "MMRHpXfzZSvgPgeJ7YBOJQ", "business_id": "52DsTBhg8NjKDQ6sVaqB7w", "user_id": "EkBOOqkX9I_sGhe1uD3-rw", "date": "2019-01-25 23:45:46", "stars": 1.0, "text": "I ordered the big mac meal. Drove 5min bk to my house, opened everything. The buns and burger were old. I bit into the sandwich...hard bun and stale. Got bad food, but paid my good money. Sick and tired of not getting what i asked for or better yet paid for. When they were preparing the sandwich, the person felt how hard the buns were. They had 2. $7.42....wasted. That totally sucks...to not get what you pay for. Will not be returning.", "aspect_word": "meal, buns, burger, sandwich, bun, food", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.5659, 0.6857, 0.4902, 0.7012, 0.5404, 0.6848, 0.7348, 0.6169, 0.6167, 0.3634", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, sadness, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "yL36gJ6Bzbc_wt9InZGEmg", "business_id": "FsbGoNUGGJihDpou8T_snQ", "user_id": "JpP_py_dXB7EONT5Exri7w", "date": "2013-08-26 06:41:31", "stars": 2.0, "text": "We flew in late to St. Louis and stayed at the Embassy Suites near the airport, and this was the nearest food option late at night. We placed our order to go, and picked up our food. The lady who took our order was pleasant, and helpful when choosing what to order. The order took a lot longer then expected, because my husband waited almost 45 minutes for our order. I ordered the pecan crusted chicken salad. The breading on the chicken was soggy, like it had been sitting for awhile. Also the breading tasted like a sad version of shake and bake packaged seasoning. The salad greens and bleu cheese were decent, but nothing to rave about. Overall, a decent place to get a bite to eat, but nothing I would come back for.", "aspect_word": "food, lady, chicken salad, breading, chicken, shake, packaged seasoning, salad greens, bleu cheese, place", "sentiment": "neu, neu, pos, neu, neg, neg, neg, neg, neg, pos, pos, pos", "sentiment_score": "0.4431, 0.6639, 0.4599, 0.3894, 0.6442, 0.4175, 0.4839, 0.4245, 0.3012, 0.4605, 0.3792, 0.4540", "emotion": "neutral, neutral, neutral, joy, surprise, neutral, sadness, sadness, joy, joy, neutral" }, { "review_id": "MZSjpy6w3iJVcp3ccna1Ng", "business_id": "88r-82tHoOm52PSt6dXy0g", "user_id": "_xnLj_MdytIHGRpnoBBHOA", "date": "2015-04-18 20:19:15", "stars": 1.0, "text": "Disclaimer - I ran the Honolulu airport Starbucks overnight shift for a few months several years ago.\n\nWhy do they train their employees to swirl the F'ing cold drinks!!?? When they do liquid gets in the rim of the F'ing lid and it will drop in you. Maybe that's why I got so many tips from the flight crews in HNL - I used to point out how clean their beverage lids were when I made them drinks.\n\nMy barista today slung my iced latte at me and closed the window. I waited u till she noticed I hadn't left and asked for a napkin to wipe the sloppy cup and she happily gave me (literally) a stack 4 inches thick. \n\nIt's the little things that used to make Starbucks a great place - now it's just a McDonalds with a different name...", "aspect_word": "employees, drinks, beverage, barista, latte", "sentiment": "neg, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.4714, 0.4000, 0.4922, 0.7373, 0.4554, 0.3095, 0.3162", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Os4dHSTGsqvDszgLJtFQ3Q", "business_id": "lndVYqfCgFfclrmo2BN6LA", "user_id": "CJ_NjObUaWHgRioIaJk46w", "date": "2015-05-27 17:10:28", "stars": 5.0, "text": "This is the best Starbucks in Nashville. The location is really large with plenty of seating. The best thing about it is the staffing. They really seem to enjoy their job and its consistently an enjoyable experience. The baristas always know me by name and know my drink order. Casey the store manager does a great job of keeping her employees happy and making it feel like one big family. Also they are impeccably clean. Keep it up Bell Meade!", "aspect_word": "Starbucks, location, seating, staffing, baristas, drink, manager, employees", "sentiment": "pos, pos, pos, pos, pos, neu, pos, pos", "sentiment_score": "0.5256, 0.6207, 0.7209, 0.7080, 0.5234, 0.7473, 0.2925, 0.5071", "emotion": "joy, neutral, joy, neutral, joy, neutral" }, { "review_id": "gnDEJm6_QNejp_9DwqlY6A", "business_id": "KeT8uehA2gVy6sycGdl_OQ", "user_id": "fxeRdFmgY6tbTyidpcdFLw", "date": "2012-12-20 05:15:51", "stars": 3.0, "text": "Well it is a pizza place what more can i say. Definately the best in the area. but then again i don't really have much to judge it against. \n\nI do not like the garlic butter Dominos in general uses on its crust. it makes the crust too greasy. I like the new stuffed breads but you can't add to them.", "aspect_word": "pizza, garlic butter, crust, breads", "sentiment": "pos, neg, neg, neg, neu", "sentiment_score": "0.3802, 0.4074, 0.5078, 0.6156, 0.2992", "emotion": "neutral, disgust, neutral" }, { "review_id": "wth2uV1lN0MCQ8c6TVjaMw", "business_id": "8w8zUWzru8yEXNzbAes90Q", "user_id": "akm15EEqEhsRvkiMojYx7A", "date": "2016-08-05 18:53:42", "stars": 1.0, "text": "Wanted to print out photos my husband took of me and they refused because they were too professional looking. My husband is out of town and it was going to be a surprise and I asked them about what qualifies for a professional photo or how they discriminate (or what laws would allow them to) and they didn't know. I called them to get a clearer answer and the lady not on the phone told her to end the conversation. They lady who answered was nice and apologetic but the other last was rude and disrespectful. Never coming here again.", "aspect_word": "lady", "sentiment": "neg, neg", "sentiment_score": "0.5920, 0.5372", "emotion": "anger, surprise, neutral, neutral" }, { "review_id": "0C0FClF_4gpN3B5JRI3Ycw", "business_id": "78X2nrDyQSjO4-VgPI9X2w", "user_id": "Se-z7HH99mQ8jW4a-FQhVQ", "date": "2019-09-16 22:41:42", "stars": 2.0, "text": "I want to Subway new slide the time was approximately 6:25 when ordering I decided to get four of the new sliders but they only had two of the bread to be able to prepare myself only 6:25 why is There only two left at that time. No plans on making anymore.", "aspect_word": "sliders, bread", "sentiment": "neu, neu", "sentiment_score": "0.3744, 0.5033", "emotion": "surprise, neutral, neutral" }, { "review_id": "HOArvRp4UPasJmrtpZd1EQ", "business_id": "g88mb6am4W2u_XNDN00y1A", "user_id": "_tbjCDhSR7V0QhWEu26NMw", "date": "2017-02-12 19:00:38", "stars": 5.0, "text": "This subway is my jamn, they gave the hookup to me and my m8s with that fatty footling pre-game fuel. The workers were such homies and they had flawless execution. I ain't never seen such raw talent with the way they drizzle that sauce or dish out water cups. The crews sick visors make the aesthetic and add to a real, genuine, and meaningful experience. Honestly if you ain't here you ain't livin.", "aspect_word": "game, fuel, workers, sauce, cups, crews, visors", "sentiment": "neu, neu, pos, neu, neu, neg, neg", "sentiment_score": "0.4214, 0.2769, 0.6988, 0.4427, 0.3712, 0.5487, 0.2787", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "8SrN2LE8qaUeXR4lQz6itQ", "business_id": "YpUowEOcZNehoBv0lxqlpA", "user_id": "uFbCb9H1bzPHReOVRRD97g", "date": "2016-07-12 16:50:05", "stars": 1.0, "text": "You can't control what goes on outside, but your would think the atmosphere would improve when your enter the doors. Well, that is not the case at this Popeye's. The staff in here are not approachable at all, they never smile, they rarely look at you when taking your order and the wait is long most of the time. If they don't want to work with people, they should find another job, but I guess this location does not care for their customers because the staff suck.", "aspect_word": "atmosphere, doors, staff, wait", "sentiment": "pos, neu, neg, neg, neg", "sentiment_score": "0.6446, 0.4700, 0.8902, 0.8647, 0.9008", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "5HBpyhamBD2DMdGUlnUoEQ", "business_id": "PNYMCh8mhJZY0l8xqt0WpA", "user_id": "4U6Bns5iuERf5aC3rihAuQ", "date": "2019-07-03 17:32:38", "stars": 5.0, "text": "I live in Spanish Springs and I drive 25+ minutes just to pick up my medications from this CVS Pharmacy location. I have been to several other CVS Pharmacies and this location is the best.\n\nSo what makes this location different from the rest? It's the friendliness and the staff actually doing what they're supposed to like: consulting me on my medications, medication reconciliation, calling before refilling a questionable item, and medication transfer from a different location. The staff here take the time to know you and really make sure you have what you need. The other locations I have been to have not refilled or called me back on a medication in a timely manner (3+ days with me calling them daily) and given me a new medication without giving me any kind of consult.\n\nThomas and Christian the Pharmacist here are awesome! They take the time to answer all medication questions (even when they know I'm an RN). The staff here are always friendly, greets me by my name, and acknowledges me when I'm near the counter. I've also gotten a phone call to notify me if I happened to come by to the pharmacy during XYZ time frame that though the Pharmacy may look closed, someone will be in shortly because Thomas (the head Pharmacist) might be in the hospital because his wife is expecting.\n\nAll in all, the 25+ minute drive to this Pharmacy is well worth it and I refuse to find another location unless they completely change staff.", "aspect_word": "staff, Pharmacist, counter", "sentiment": "pos, pos, pos, pos, neu, neg, neg", "sentiment_score": "0.6384, 0.4517, 0.2642, 0.5355, 0.4789, 0.2120, 0.6771", "emotion": "neutral, neutral, neutral, sadness, joy, neutral, neutral, neutral" }, { "review_id": "TkTI6Rv7nSYZYjYqygsi0g", "business_id": "x74ddt2X1j6SLbuCo0vV8w", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2016-08-02 14:56:26", "stars": 4.0, "text": "This fairly new freestanding Dunkin' Donuts in the wilds of Eastampton, NJ, was empty when I arrived for a post court late breakfast and java. In my recent experience, the proliferation of DDs has diluted the quality and consistency of the signature products, so that the coffee is often harsh and undrinkable in some shops, and still quite good in others. Same thing for donuts. Some have good ones. Some don't. As everyone is trained the same way, it comes down to water quality and cultural familiarity with sweet rounders.\n\nThis joint was pretty good. There was a small communications problem, but what I ultimately received (breakfast sandwich and joltin' joe) were both hot and tasty. \n\nNo complaints. And, a nice facility with a large lounge area for those who want to get some work done, or take a comfortable nap - perhaps, both.", "aspect_word": "breakfast, java, quality, coffee, donuts, sandwich, facility, lounge area", "sentiment": "neu, neu, neg, neg, neu, neu, neu, pos, neu", "sentiment_score": "0.6620, 0.4634, 0.4688, 0.6876, 0.3402, 0.5682, 0.3532, 0.4235, 0.3172", "emotion": "disgust, neutral, neutral, neutral, neutral, joy, joy, neutral" }, { "review_id": "wueI0TocCg0XB6JNM8BbuA", "business_id": "TwFqD0ysHlIEMOPt7bZ1yw", "user_id": "ytLjGzv9I4hL8J-riUXBnA", "date": "2017-05-14 04:38:05", "stars": 1.0, "text": "They gave me a car that had a funny odor. I had to air out the car for the first 24 hours of having it. On top of that, it had a busted headlight and I got pulled over and harassed by a cop. Also, I wanted to know how much additional days would cost because my car took longer than expected in the auto body shop. When I called, the clerk informed me he would call me back because he was too busy at the moment. When he didn't call back, I called again and didn't receive an answer. Basically, I was in the dark of how much I was going to be charge upon returning the car.", "aspect_word": "odor, shop, clerk", "sentiment": "neg, neu, neg", "sentiment_score": "0.4732, 0.3014, 0.7713", "emotion": "disgust, fear, fear, sadness, fear, neutral" }, { "review_id": "rMxyVd_wD55qlJUr6qNsag", "business_id": "pS0JDcoLns_IBz0epTWqrQ", "user_id": "EgOyeFjOUok_QIdsNtGFaA", "date": "2020-02-16 17:11:07", "stars": 5.0, "text": "I much prefer this European Wax Center over the Warrington location. Friendly and helpful staff. My waxer Debbie instantly makes me feel at ease, is easy to talk to, down to earth and does a very through wax. Highly recommended. \n\nMoreover, for those who are sensitive to waxing, as I am, their hard wax is much less painful and grabs more hairs in one swipe.", "aspect_word": "staff, waxer, wax", "sentiment": "pos, pos, pos, neg", "sentiment_score": "0.8642, 0.4759, 0.5182, 0.4495", "emotion": "neutral, joy, joy, neutral, sadness, neutral" }, { "review_id": "7d6X20E9s_GlA9EoFMaZVA", "business_id": "slZvJtFnrFsP9fS2lIg80Q", "user_id": "Wjia69bHEb7xeWMlxWNPGA", "date": "2020-02-18 16:13:34", "stars": 2.0, "text": "The bloom is off the rose; what was once an awesome, clean, well-organized gas station has turned in to just a rundown gas station that offers good subs.\n\nWawa's gas prices are no longer the cheapest in town - the Thorntons gas station two blocks away usually offers lower. This station seems to have issues with their pumps - I was there during rush hour one night, and all the pumps would only let you get $10 worth of gas, that you had to pay inside for. What a hassle. I told the manager when I went in to pay, and it still took her about 20 minutes to try and solve the problem, with at least ten customers complaining to her. As others have said, you will definitely be approached by people asking for money; it's happened the last three times I was getting gas. I bought a fruit cup from their packaged to-go section, and it had bad pieces in it by the next day. I feel like their candy inventory is very hit or miss - they didn't even have Swedish fish last night.\n\nThankfully, they still carry Old Bay potato chips, which are hard to get in Florida. And the subs are still pretty good, even if they never seem to have enough people actually making them during the dinner hour. But, due to all the issues, I no longer go out of my way to purchase gas here.", "aspect_word": "subs, prices, pumps, manager, candy inventory, fish, Bay, potato chips, dinner, gas", "sentiment": "pos, neg, neg, neg, neg, neg, neg, neu, neg, pos, neu, neu", "sentiment_score": "0.6413, 0.3394, 0.5587, 0.4995, 0.7652, 0.2813, 0.2730, 0.2310, 0.2502, 0.5244, 0.8177, 0.5240", "emotion": "neutral, neutral, sadness, neutral, disgust, sadness, neutral, neutral, sadness, neutral" }, { "review_id": "FhsXxRBcEK1k5s0vjkFhfg", "business_id": "I3zkJdYyGn9lqHg8B72ICA", "user_id": "6dqTGCureKmS00kcF8rb5g", "date": "2017-12-03 01:21:09", "stars": 2.0, "text": "Well, dang. Robertson County is not exactly overflowing with restaurants, so it would be really nice to know that what is here is going to be solid. Not the case with this location of Applebee's.\n\nMy wife and I walked in to the nearly empty restaurant and wondered where everybody was. We were seated and began to peruse the menu. The food choices looked very appetizing on the menu, so we were ready to have a good meal. We ordered two appetizers. Fried Cheese and Pretzels with Beer Cheese. When they showed up, the portion sizes were appalling. Four little sticks of Fried Cheese and two little Pretzel Sticks with enough Beer Cheese for three times that or more. The price to portion ratio was way off. I ordered a burger and it showed up with NOTHING on it but Cheese. No lettuce, no tomato, no onion, NOTHING. I could have gone to McDonalds and gotten a better burger with more fixings on it. It was quite insulting, really. We got the bill, and realized we were about to be out nearly 40 bucks for this rather miserable meal. Major rip off.\n\nIt was then that we realized why the place was so empty. Everyone else was somewhere else, hopefully getting their money's worth.\n\nThe two stars I gave here in this review are for the very friendly serving staff. Props to you folks.\n\nCome on, folks. For nearly 40 bucks you simply MUST do better than this. Unacceptable.", "aspect_word": "menu, food, meal, appetizers, Fried Cheese, Pretzels, Beer Cheese, portion sizes, Cheese, Beer, price, portion, burger, lettuce, onion, fixings, bill, place, serving staff", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neg, neg, neu, neg, neg, neu, neu, neg, neg, neg, pos", "sentiment_score": "0.7596, 0.5223, 0.7430, 0.4531, 0.4770, 0.3920, 0.5012, 0.3775, 0.4874, 0.5742, 0.3008, 0.5233, 0.6595, 0.5959, 0.6147, 0.4004, 0.5060, 0.4961, 0.2596, 0.4895, 0.5494, 0.4192, 0.3507", "emotion": "disgust, joy, neutral, surprise, joy, neutral, neutral, disgust, neutral, surprise, neutral, anger, sadness, surprise, neutral, joy, neutral, disgust, neutral" }, { "review_id": "KMS7FyytKagyqgp7eZ5uFg", "business_id": "0bLvKEwQaFYovyfpZ0HdJA", "user_id": "B5BmRbPULPZqrBN8SxYNYw", "date": "2011-10-22 13:00:31", "stars": 3.0, "text": "Dear In n Out, I'm sorry I cheated on you. I have no idea what I was thinking and I knew the answer the whole time. I knew you were the one and everyone else was just a fling. How could I compare the overcooked, overpriced, and flavorless to you? Please take me back.", "aspect_word": "overpriced, flavorless", "sentiment": "neg, neg", "sentiment_score": "0.4754, 0.6382", "emotion": "sadness, surprise, neutral" }, { "review_id": "vYLgQZy2HvOqxThnU7_DVA", "business_id": "wZ72GOo2xIgVBu3k9URypQ", "user_id": "5Wpdch5FHTTYbZtgbzLLMQ", "date": "2017-06-29 14:54:45", "stars": 1.0, "text": "I went to walmart when I got off work to grab a few items for dinner and my daughters WIC. Everything was good until I go to check out. The cashier who doesn't greet me at all clearly has an attitude, I ignored it and started putting my things on the counter to be checked out. Very loud and rude did she ask \"Is this WIC or Food Stamps\" and even though a portion of my purchase was WIC she didn't know that because I had other non WIC items as well. I tell her it is WIC and she says to the lady at the next register \"This lady has WIC come do this\" The cashier comes over to help and they proceed to have a conversation RIGHT IN FRONT OF ME about how they dont have assistance and if people worked they wouldn't have to be doing all of this extra work. I was embarrassed and PISSED. I couldn't wait to get up out of there. when she was done I let her know that she needs to find another profession because Customer service is clearly not for her and that I would be letting a manager know about how she acted towards me in that store. Her reply was \"whatever\" I WILL NOT BE GOING BACK TO THIS WALMART ANYTIME SOON.", "aspect_word": "dinner, cashier, counter, Food, Stamps, Customer, service, manager", "sentiment": "neu, neg, neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8982, 0.8152, 0.3810, 0.5869, 0.5907, 0.2406, 0.3210, 0.5241, 0.4673, 0.7936", "emotion": "neutral, neutral, anger, neutral, sadness, joy, neutral, neutral" }, { "review_id": "wEZWKkyGRc42Tsb3WkNG-w", "business_id": "UvxheDh6Mx67BhvBzfkthQ", "user_id": "7ZAIFmz5fBaCvCGXrJZBkg", "date": "2018-06-18 11:34:37", "stars": 4.0, "text": "This place very cool. Friendly staff. Looked very colorful inside. One of the employees was walking in to work the same time we where coming in and stopped and open the door for us. She was very polite. There sauces where amazing. I tried three different kinds all three were good. Took pictures of them. Tried steak with the lime sauce very good. Could use a little more meat in the taco. But had amazing flavor.", "aspect_word": "staff, employees, sauces, steak, lime sauce, taco, flavor", "sentiment": "pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.8850, 0.6109, 0.8390, 0.5832, 0.3790, 0.5886, 0.7931", "emotion": "joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "HpDh5hTn78kF_nQcj9CWZw", "business_id": "W8ASFAmi0R06yKcNOYMVOw", "user_id": "ld4l_pWSwm7WAKqwd6ZPug", "date": "2020-07-22 17:11:54", "stars": 1.0, "text": "Unfortunately I have to leave a bad review.\nIf you need to speak with the manager forget about it. He has no emotion or Sympathy let alone is never there or doesn't call you back for 4 working days. The employees are unable to help you with anything besides leaving a note. I guess I should've read the other reviews before starting a membership.", "aspect_word": "manager, employees", "sentiment": "neg, neg", "sentiment_score": "0.9160, 0.8788", "emotion": "sadness, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "aQhlWToZKDnoRhDtZcgTZg", "business_id": "hjr1Mf6H_0th7P-caafe3w", "user_id": "9NeCeF0vxTtxgzp-otmAJw", "date": "2017-02-01 20:34:49", "stars": 1.0, "text": "Are you looking for a tasty dinner, a fun ambiance, with friendly and alacritous service?\n\nThen stay away from this wretched dungeon of disgust. B-dubs (more like F-sux) in Cool Springs will leave you begging for death, a wish that will probably be swiftly granted if you partake in the putrid beer swilling slop fest that is their wing menu. Enjoy choking on the toughest chicken wings imaginable while making a futile attempt to stomach one of their myriad of hog sweat infused sauces. They all taste just about the same - peppery western buffalo diarrhea. \n\nAnd whilst choking down your drums and flats, good luck getting a refill, the waitress is too busy dreaming up excuses like \"we only have one cook.\" Apparently glasses of water have to be prepared by the cook in this establishment. \n\nB-LUBS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!", "aspect_word": "dinner, ambiance, service, swilling, menu, chicken, wings, sauces, waitress, water", "sentiment": "pos, pos, pos, neu, neu, pos, neu, neu, neg, neu", "sentiment_score": "0.7913, 0.6227, 0.8838, 0.3113, 0.4590, 0.3450, 0.4223, 0.2121, 0.9015, 0.3289", "emotion": "disgust, disgust, disgust, neutral, neutral" }, { "review_id": "DGpJqrCK_CIjLNw9b7Jb9A", "business_id": "iAP8eZ847uCHLS-r81jUFg", "user_id": "PDEdx571Ifodvk1H6mcugQ", "date": "2015-07-22 20:38:31", "stars": 1.0, "text": "I'm clearly going to be in the minority with this review given Chipotle's cult like following but here goes: Cold and watery. That's my take on their burritos. Tried it twice, chicken the first time, pork the second. The outcome was similar...ice cold food and a soggy tortilla. The second time I returned to the front counter and asked if there was a way to warm up my burrito and the nice girl gave me a to-go container and said I'd probably have to warm it up at home. Very nice girl...poor response. I know people love this place and this review is only for the two burritos I've tried but both experiences have been way less than spectacular.", "aspect_word": "burritos, food, tortilla, counter, burrito", "sentiment": "neu, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.4323, 0.5408, 0.5021, 0.3087, 0.2402, 0.4586, 0.4717", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "p6Lx7mzpsCPeKFNV8Wk4ng", "business_id": "zbM55i7Q7MFpvxTEgDhdew", "user_id": "DmuL5r_jW8iCrR7DH4aOcA", "date": "2019-10-30 19:47:43", "stars": 5.0, "text": "Great UPS store. Always friendly, competent, and helpful!\nThe UPS store has an arrangement with Amazon and when I brought in a return item, I received word from Amazon within a very short time that my account was credited already, just from the store swiping my shipping label that I had preprinted at home! They also have copy machine, mailing supplies and can do many more advanced services.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral" }, { "review_id": "U6RXXB0d9DQsQscvV20z0g", "business_id": "hb4Viui0dPDUpFqN1PbRKA", "user_id": "WKU4ARVrsNF8jpitZqNZpg", "date": "2014-07-16 16:01:56", "stars": 1.0, "text": "This is the WORST Hertz location ever! That's saying a lot since I've probably been to 50+ different Hertz locations. The names are never on the Gold Board. What is the point of offering Gold Service (BTW, I am Gold and President Circle Member) if the name is never on the Gold Board? By the time you get to the Gold Counter, there will be 10-20 people in line with the same issue. The staff here are also the rudest and most unfriendly of any Hertz locations. They seem to have no clue what is going on. They can't even answer the most basic questions nor do they care to provide any explanation. \n\n-- Why is my name not on the Gold Board? \"I don't know. I guess someone forgot.\"\n-- Why do I need to wait for a car? This reservation was made weeks ago. \"I don't know. I guess we need more cars?\"\n-- Why is it that this is the only airport Hertz where I always have issues? \"I don't know. I guess we get busy.\"\n\nWORST HERTZ EVER!!!", "aspect_word": "Counter, staff, reservation", "sentiment": "neu, neg, neu", "sentiment_score": "0.2978, 0.8911, 0.5530", "emotion": "surprise, neutral, surprise, neutral, surprise, surprise, surprise, neutral" }, { "review_id": "0mOi3THuhJA6aQim4N-Ubg", "business_id": "pgFJ572AadiT2_kqWDD5hg", "user_id": "SReMln-sKKS3LVJAWMjSAg", "date": "2016-06-11 03:41:01", "stars": 5.0, "text": "I really enjoyed my experience at Applebee's! It was late at night and I was driving around with some friends looking for a place to hangout. We noticed Applebee's was open and I had never been there so we decided to go. Three words, HALF PRICED APPETIZERS! The service was great, the food was great, and the price was fantastic. I went back a second time for half priced apps again! I will be back again soon.", "aspect_word": "APPETIZERS, service, food, price", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5369, 0.7962, 0.7999, 0.6845", "emotion": "joy, surprise, joy, neutral" }, { "review_id": "Bsd7ROQoI4V-67Be2cz_PA", "business_id": "9DhjKaR2f9wKATnUvxBAgg", "user_id": "UZ6gLm4zsSVcVFRyzVidtw", "date": "2019-02-13 00:52:28", "stars": 1.0, "text": "WORST MCDONALDS!\n\nSeems that since McDonald's installed the \"Order Yourself Kiosks\", the service is HORRIBLE!!! Order's are consistantly wrong, foods cold and employees have MAJOR attitude. When there's an issue or God forbid you need an item and have to go up to the counter, the employees will blatantly ignore you. Intentionally will not look at you, speak to you or they will walk right by the counter without stopping to see if you need anything. \nThe last and final time we came to this location (only because its next to our apartment), there was a huge puddle of soda spilled and no one cleaned it up, just put a caution sign in middle of puddle. The dinning area was filthy. I dont know if the is a corporate store or a franchise but someone really needs to do some analysis of this store!\nNasty!", "aspect_word": "MCDONALDS, service, foods, employees, attitude, counter, soda, dinning, dinning area", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neg, neu, neu, neg, neg", "sentiment_score": "0.7036, 0.6052, 0.8954, 0.7034, 0.8325, 0.5704, 0.5212, 0.8528, 0.5289, 0.4556, 0.5580, 0.3902", "emotion": "anger, fear, fear, disgust, disgust" }, { "review_id": "YtNXZZ2APzF1HaL08XSBWg", "business_id": "llscutPmO-mUdNce1CJmDw", "user_id": "v20k2Q82FDKjTnkhAnEjQw", "date": "2017-05-20 02:16:58", "stars": 1.0, "text": "Worst Wendys I have ever been to in my whole life. Been there 3 times. Every time worse than the next. This time went over the line. The junior bacon cheeseburger was worse than any lunchroom burger Ive ever seen. The bacon had to have been from the previous das. My wife told them to make new fries, when I tasted them, they seemed cold. The chicken wrap was nasty. If I could give zero stars, I would.", "aspect_word": "Wendys, junior bacon cheeseburger, lunchroom, burger, bacon, fries, chicken wrap", "sentiment": "neg, neg, neu, neg, neg, neu, neg", "sentiment_score": "0.5439, 0.4729, 0.4777, 0.3672, 0.7612, 0.4073, 0.7262", "emotion": "disgust, neutral, disgust, neutral, disgust, neutral" }, { "review_id": "qPFUvoOrT6S2CfpWQO8Paw", "business_id": "Aj44kUBmEfJlUsGCvKJKtw", "user_id": "t6oMDTL1KhmVdQz4phXxVA", "date": "2016-10-26 05:02:12", "stars": 2.0, "text": "A great place to study if you don't mind the stools. This place is generally empty and I only go here as it is close to Tino's and Ralph's . Although they have never given me the wrong order they are out of core ingredients like whole milk which has never happened to me at another Starbucks. Size wise its one of the smallest Starbucks I have seen which contain tables. \n\nThe baristas are nice enough and do go out of their way for you, from always asking me if I need a receipt to giving me a cup of water during the hot summer for my service dog although I did not buy anything that day. They also don't push sell their bakery items which I have heard multiple people request only to be told they are out of the requested item as well. \n\nTomorrow I think I will grab my coffee next door at Ralph's Starbucks and then walk a block to sit here to study at the Carrillo location.", "aspect_word": "stools, tables, baristas, water, service, coffee", "sentiment": "neg, neg, neg, pos, neu, neg, neu", "sentiment_score": "0.4172, 0.3960, 0.3680, 0.6146, 0.3665, 0.3674, 0.6446", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "8_xW4u9bnFHzgwRa-aQmhw", "business_id": "9TB2gtstGy1wLp3VRkiuXw", "user_id": "7RuSAc-Mslk4aizXXJpQTg", "date": "2016-10-16 15:34:03", "stars": 2.0, "text": "Stood in line long enough for it to no longer be breakfast time. It was 11:10 when I finally got to the register, only to be told that they \"take the eggs out at 11\" and switch them with lunch foods. Do they throw away the eggs at 11 AM?? Here's a solution, ask the people waiting in line what they're going to order if it's clear they're going to be waiting for awhile. THEN KEEP THE EGGS INSTEAD OF TOSSING THEM.\nSheesh, there is no creativity, flexibility or problem-solving involved in customer service these days.\nJust because you have to follow a corporate model doesn't mean you should abandon common sense at the expense of good customer service.\nEnd rant.\nGo to another Panera for breakfast and be sure to arrive an hour before they \"take the eggs out.\"", "aspect_word": "breakfast, lunch foods, waiting, EGGS, service, customer", "sentiment": "neu, neu, neg, neg, neg, pos, pos, neu", "sentiment_score": "0.6217, 0.6256, 0.3518, 0.4540, 0.4557, 0.5595, 0.4283, 0.8035", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "swgjQuSMVtfGOY8cq8Y9pg", "business_id": "v6VojlJI0E70pAArNYmGpA", "user_id": "H11jS_iT9_bUMaVxH2AIbg", "date": "2018-11-27 04:59:19", "stars": 4.0, "text": "Fast and friendly service here! I have never seen this location anything other than clean and well stocked. I love that they have lemon, lime, and orange slices available upon request behind the cash register here. Vegan friendly too! Order the sofritas and you will not be disappointed! Beans, chips, guacamole and rice are vegan here too.\n\nDuring warmer months, there is nice outdoor seating available adjacent, which is shared with other nearby restaurants. \n\nThe only thing that I dislike about this location is that the parking situation could be a better. It shares parking in a large lot with several other restaurants, and it can be a pain to find nearby parking during lunch hours here, especially during the work week. On the other hand, it's handy that it shares a parking lot with Sprouts!", "aspect_word": "service, slices, cash, sofritas, guacamole, rice, seating, parking, lunch", "sentiment": "pos, neu, neu, pos, pos, neu, pos, pos, neg, neg, neu", "sentiment_score": "0.8813, 0.3629, 0.5316, 0.4233, 0.3290, 0.3443, 0.3514, 0.3305, 0.5802, 0.4105, 0.6287", "emotion": "joy, joy, joy, neutral, sadness, neutral" }, { "review_id": "2x0GNtHWDtzv5NG0lx_LaA", "business_id": "LO23N_AsEoptZ8QG8ZjkRQ", "user_id": "ILbna5bHQUydZnu2ev5qRg", "date": "2019-12-11 16:29:23", "stars": 5.0, "text": "So this Starbucks is just freaking amazing I can make a mobile order and by the time I make it to the store and is ready for pickup. Not just a regular pickup at that. But the employees are smiling working hard and dancing your coffee to you during this Christmas holiday season. if you woke up on the wrong side of the bed the employees will change that in an instant. This Starbucks gives you all the liquid courage you need to begin your day, get you through the day or to end your day on a positive note. I can definitely see this business hanging around for years to come. A+ for cleanliness, A + 4 speed, and definitely an A+ for service.", "aspect_word": "Starbucks, employees, coffee, service", "sentiment": "pos, pos, neu, pos, pos", "sentiment_score": "0.4470, 0.7679, 0.5053, 0.4862, 0.7352", "emotion": "surprise, neutral, joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "ka0C554GpYdq1h4Oyg7rAQ", "business_id": "adnX5nTg3I_MTrThVkwmQw", "user_id": "nWRDqA-XXdju1jOMnN7QcA", "date": "2019-12-25 22:32:49", "stars": 2.0, "text": "Every month on the 31st, you can get a scoop of ice-cream for $1.70 at Baskin Robins since it's attached to this Dunkin; I wouldn't come here unless they have that special. I love getting a scoop of Oreo Cookies N Cream. Sometimes they are out of a lot of ice-cream flavors, so don't be surprised if they don't have what you're looking for.\n\nThe cashiers are dismissive, which I am fine with (it is what it is); they provide bare minimal service. \n\nI like to stop at Dunkin for their $2 Iced Blueberry & Hazelnut Latte from Mon. - Sun. from 2pm-6pm.\n\nThe interior is sad with tables and chairs that are pretty worn down - this is def. a much older location, but does the trick whether you want coffee or ice-cream!", "aspect_word": "ice-cream, Oreo Cookies N Cream, ice-cream flavors, cashiers, service, Blueberry, Hazelnut Latte, interior, tables, chairs, coffee", "sentiment": "neu, neu, neu, neg, neg, neu, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.5139, 0.4646, 0.4256, 0.5227, 0.5469, 0.3472, 0.3783, 0.8206, 0.7620, 0.6993, 0.6692, 0.4329", "emotion": "neutral, neutral, joy, surprise, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "BsZBJw8C6SX6RgbDkIE2mQ", "business_id": "8tDgPJUHSXb8F7diL35D0w", "user_id": "xj5If_5Ot3KXoVBVY0XnzQ", "date": "2019-12-24 02:20:34", "stars": 5.0, "text": "I took my car into jiffy lube last week as I pulled up it was obvious they were getting ready to close for the day. But being the professionals that they are they invited me in and treated me as if I was the first customer that day. It only were they professional but they explained everything to me took their time and showed me things that I wasn't aware of. Which put them past closing. They didn't have to dm do the extra things they did as far as explaining that I had been ripped off by the previous shop not jiffy lube but a dealer. The oil filter was a oil filter that had been put on 49,000 miles ago by jiffy lube. Showed me the serial number and explained that they are the only ones that Cary that type of filter and pulled up the serial number and showed me when it was installed. Heads up. Next time you get a oil change verify that they change the filter. They said even the oil didn't even appear to have been changed. I saw it I was like sludge. The car illy has 72,000 miles on it. I'm so glad I picked this jiffy lube. By Lowe's in Avon. The manager and all crew very nice and professional \nThank you guys and young lady.\nThe only thing I would have to save is for the oil I use it was a lil pricey. But for the info I got this go around it was worth it.", "aspect_word": "oil, manager, crew", "sentiment": "neg, pos, pos, neg", "sentiment_score": "0.4014, 0.5909, 0.5980, 0.3568", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "yo8U-LYep6IkaG6cCGc22A", "business_id": "yheGRZWHC-RJoKlqepj0hw", "user_id": "RyscHP51xYtY4cthtN_ADA", "date": "2016-08-01 19:45:02", "stars": 1.0, "text": "I was just reminded why I seldom go to the Subway in Troy, IL anymore.\nYou would think for over $8 for a sandwich, it would at least *resemble* what they show in the marketing pictures. My \"buffalo chicken\" sub had NO buffalo sauce on it. I ordered two of these - and both were made the same way. No trace of buffalo sauce anywhere on the sandwich, and the chicken itself was cold - even though they microwaved it.\n\nOverpriced, and the staff just don't seem to take any pride in their work. Next time I'm in the mood for a sandwich, I'll just go to the SuperValu store next door and get something from their Deli. It will cost less, take way less time in line, and be less disappointing.", "aspect_word": "sandwich, buffalo, chicken, sauce, staff", "sentiment": "neu, neu, neg, neu, neg, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.8644, 0.3324, 0.3522, 0.3048, 0.3546, 0.2554, 0.3541, 0.7820, 0.6051, 0.8987, 0.7930", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "RicEmzkc_e8on6l3sW3Keg", "business_id": "kP89lDkQ__nFvRTV3TyYZw", "user_id": "D6rGCd90q5diRGRiNlYRew", "date": "2015-06-13 19:02:57", "stars": 5.0, "text": "The service is very friendly at this certain Qdoba. Even though it is a chain it gives you the quality of food as a local place. It is fast food but still manages to give you a quality of ingredients. I ordered a steak burrito that was HUGE and was of the utmost highest quality of burritos I have ever had. However you should not come into this place expecting authentic Mexican food. It is more of an American mexican place. However if you are looking for quality tacos, burritos, or quesadillas this is the place to come.", "aspect_word": "service, food, ingredients, steak burrito, burritos, tacos, quesadillas", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.8653, 0.6648, 0.7165, 0.6665, 0.4077, 0.3823, 0.3493, 0.4588, 0.3139", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "18NQDuuGPA9IH1ZdK23cIQ", "business_id": "MPZUX8dsvwjGXoFJ41_NnQ", "user_id": "yJxL_Fp644p4z4DlGNSxEA", "date": "2021-12-12 20:20:51", "stars": 1.0, "text": "The place was absolutely dirty. Their dishes were dusty and looked unwashed. There wasn't any use hair nets. The employees were lazy, wrote checks on yellow paper, and even sat in chairs meant for customers. They got orders wrong. There are so many things wrong with this place. I can already tell that this place will be going out of business.", "aspect_word": "place, dishes, employees", "sentiment": "neg, neg, neg", "sentiment_score": "0.6921, 0.8816, 0.8930", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "REoz_AnD4vIntlKHySo5Zg", "business_id": "G0Poj5ITKDS6_ZB2d2Fqbg", "user_id": "0ackih4Gue2nHIFzUNhpLA", "date": "2013-03-13 22:20:57", "stars": 3.0, "text": "I been stopping in here for the last year or so on Friday nights before going to play poker down at Cragnackers. I generally get the grilled veggie burrito bowl (why they gotta call it a burrito bowl?) Naming aside, It's usually good enough. I choke it down, wash it down with water, and bounce. Takes about 12 minutes from walk in to walk out. Only hang up is if they don't have enough grilled veggies to make my food. This happens probably 60% of the time.", "aspect_word": "grilled veggie burrito bowl, burrito bowl, grilled veggies, food", "sentiment": "neu, neu, neu, neu", "sentiment_score": "0.4336, 0.4480, 0.3940, 0.7401", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "GnYjXLWfNWA05MUJQTVbFQ", "business_id": "0-CQlqMMOrwMhy4EgW4tfw", "user_id": "iBEsxORk3f99xY-0tTG6qw", "date": "2021-07-30 01:37:59", "stars": 5.0, "text": "Dude. This is Jack in the Box and I don't expect immaculate service. As matter of fact, if I drive off from the drive-thru and not a single item is amiss then I call that excellent service LOL! Over 15 times I have ordered via mobile app then pickup through drive-thru and only twice did they miss something from my order. And not a big deal because one of them was pancake syrup... which we have at home. Overall, this is the closest JITB in our apartment and I will keep coming here because their Jumbo Breakfast Platter with Bacon and iced coffee are delicious!!! I mean come on, for a breakfast meal than cost less than seven dollahs what else can you ask for!!! LOL! Also, I prefer their breakfast biscuit over Mickey Dee's because the egg is fried! So good HAHA!!!", "aspect_word": "service, pancake, syrup, Breakfast Platter, iced coffee, breakfast meal, breakfast biscuit, egg", "sentiment": "pos, pos, neg, neu, neg, pos, pos, neu, neu, neu", "sentiment_score": "0.5863, 0.7757, 0.3172, 0.3004, 0.3195, 0.3888, 0.4265, 0.4651, 0.3856, 0.2919", "emotion": "disgust, neutral, neutral, neutral, neutral, joy" }, { "review_id": "rXJuMj4wodiBBMoWUH9J6A", "business_id": "TMKTimDnvmKb5Vdf1bhZnw", "user_id": "cA7hRh2fVbs31P06BeSAyA", "date": "2021-05-06 23:29:38", "stars": 1.0, "text": "This picture explains itself.. also when I told corporate about it, they said they will work on \"training\" employees on how to properly wear a mask. We are OVER A YEAR into this Covid-19, what could you possibly need to train a MANAGER on for wearing a mask properly! In the kitchen window where customers food is being made and served! GROSS.", "aspect_word": "kitchen, food, served", "sentiment": "neu, neu, neu", "sentiment_score": "0.6149, 0.5474, 0.5057", "emotion": "neutral, neutral, neutral, surprise, neutral" }, { "review_id": "-iw1Njn_woMknAO9Pm3Tjg", "business_id": "e69s41ql63rMY3HD5zuXBA", "user_id": "sYqgTyrLb0ygl1NjSo3S-g", "date": "2022-01-06 03:24:44", "stars": 1.0, "text": "I ordered a pizza from them and saw on the app when it was being made and when it came out of the oven and when it was to be delivered. The problem first began when the pizza came out of the oven and sat for 20 mins before it went out for delivery. By the time the driver got to my place the pizza had been out for just under an hour. I tried calling the store and it rang for about ten minutes before being answered. The lady said it had just came out and was delivered on time. I said then your app is way off and you should check on it so other people don't get the wrong idea, I know she was just lying, because after I said that she didn't say a word. Then she asked it was hot. I told her the driver didn't even give me the chance to see. But I knew it was kept under the food lamp so hot or not it would have been a bad tasting pizza. \nEnd of story, everyone I talked to was very very rude and just wanted to argue with me instead. They did send me a cancellation email that ask if I wanted a free pizza and I said NO. Why would I want to go thru that again. I'll get my pie from somewhere for sure. \nI just wanted some pizza. Haha", "aspect_word": "pizza, driver, lady, food, pie", "sentiment": "neu, neu, neg, neu, neg, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.7928, 0.5315, 0.6458, 0.4331, 0.7172, 0.7705, 0.4901, 0.6146, 0.5536, 0.6861, 0.7141", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, anger, disgust, anger, neutral, neutral, joy" }, { "review_id": "7updRgTZkYm6KNN7nBmsUg", "business_id": "AqYorZLGd1DP68eL5hQN3Q", "user_id": "S84rIUvqA2S0gtpmoK3k_w", "date": "2019-06-11 16:26:22", "stars": 3.0, "text": "All things considered, I'm glad that McDonald's puts up with the unsavory characters that are all over the place on the property. They could easily have pulled out of there a long time ago considering the problems the citizens of Camden cause. Granted, service is slow, but so are the clients. Some take forever to order a simple meal, and I get hit up while waiting in line, or they are there at the drive thru asking for your change. Camden police can't do anything, what would they do anyhow? They can't even keep napkins out because they would be gone in a heartbeat.", "aspect_word": "characters, service, meal, police, napkins", "sentiment": "neg, neg, neu, neg, neu", "sentiment_score": "0.7386, 0.8424, 0.7954, 0.5287, 0.2811", "emotion": "joy, neutral, sadness, neutral, neutral" }, { "review_id": "NeKcqyCZAxqEQywDmtjNfg", "business_id": "Oq6Pp80T0uLrdJH-XJAAzA", "user_id": "bS7dmk_OX5oIQvAhTb-bcw", "date": "2019-05-08 03:34:56", "stars": 1.0, "text": "First Starbucks app order for my daughter today and all went wrong, then got worse. She ordered the Mango Dragonfruit Refresher with strawberry added (realized she ordered that extra once I returned home). I went to pick it up for her, because I'm a good Dad, and was handed a \"clear-ish\" looking drink with no explanation. So I asked, \"isn't it supposed to be kinda pink?\" Was told they're out of Dragonfruit but it wouldn't change the flavor at all. Here's from their website...\n\n\"This tropical-inspired pick-me-up is crafted with a refreshing combination of sweet mango and dragonfruit flavors, handshaken with ice and a scoop of real diced dragon fruit.\"\n\nTurns out that dragonfruit must provide some dragonfruit flavor!! Called them once I got home about the missing strawberries and another worker told me again, after saying I wasn't charged for extra strawberries when my receipt clearly showed I was, that it didn't matter about the dragonfruit and if I drove back to the store she'd refund my 50 cents. That's not the way to correct this. The right answer would've been to refund it through the app or take my name for a future credit, not have me drive back to get a refund of 50 cents because you forgot the strawberry in my daughter's dragonfruit drink...minus the dragonfruit!!! \n\nWe'll go elsewhere.", "aspect_word": "Starbucks, Mango Dragonfruit, strawberry, drink, Dragonfruit, flavor, dragonfruit flavors, ice, fruit, worker, dragonfruit, dragonfruit drink", "sentiment": "neu, neu, neu, neu, neu, neg, pos, neu, neu, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.4454, 0.4074, 0.4261, 0.4359, 0.2757, 0.4526, 0.3649, 0.4146, 0.3536, 0.2621, 0.5994, 0.2440, 0.4280, 0.3800, 0.3280", "emotion": "disgust, surprise, neutral, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "oWzVrJbdE1NzTibPyZG-lg", "business_id": "X5-i7hh0R0_vKfAdYjPimQ", "user_id": "RtacprtS4vyWScmjw7aLXA", "date": "2011-08-14 15:11:51", "stars": 1.0, "text": "Had to return a faulty microwave purchased a month ago. They took it back and put the money back on my card. I bought another and they overcharged me by $20. I called and they couldn't put the money back on my card without me coming back. another hour driving with gas and toll fee later i got my money back.", "aspect_word": "microwave", "sentiment": "neg", "sentiment_score": "0.7003", "emotion": "sadness, neutral, anger, sadness, surprise, neutral" }, { "review_id": "TxCpZE9Zrk2HtKVnfmvfvQ", "business_id": "NU1rYG90VUKNvFBMWW8a7Q", "user_id": "Sp2GV7D-_JLZMPQmDanzPQ", "date": "2020-07-22 23:01:14", "stars": 5.0, "text": "Came here today to pick up my to go order. I don't normally come here any longer however it's my grandmas birthday and we wanted to deliver her food to her at her assisted living facility to help make her day better given we can't visit with the lockdown. Red Lobster makes it so easy to order your food online and pick up at a time you specify. You can choose pickup in restaurant or curbside. If doing curbside you pay online and when you arrive they bring out to you. If you pick up inside, you can choose to pay online or at the restaurant at time of pickup. \n\nArrived and they were not crowded at all. Masks are required and staff is also wearing them. I was immediately greeted by what I could tell was a smiling face from the pickup window. Walked up and she gave me my food as I paid. She made sure utensils were in the bag and the food was already packaged and still hot. Great service today.", "aspect_word": "food, staff, utensils, service", "sentiment": "neu, neu, neg, neu, neg, neu, neu, pos", "sentiment_score": "0.7451, 0.7196, 0.6769, 0.6867, 0.1563, 0.1794, 0.5734, 0.5168", "emotion": "neutral, neutral, neutral, neutral, neutral, fear, neutral, joy, neutral, joy, neutral" }, { "review_id": "npaFsLROBrrICpAwgtnvzA", "business_id": "8f_R7qveZvWw7W518p9KoA", "user_id": "3J1IfbsYGXfw05s_pX-MFQ", "date": "2021-06-21 16:00:14", "stars": 5.0, "text": "Figure I'll do an update. Booked this morning with the Supercuts app and got an appointment with Ana at 11:40 am. Showed up a couple minutes early and she had me in the chair in a couple of minutes. \n\nAna was the only stylist there at the time so she was doing it all: phones, working on someone else's color job, etc. Despite all of that, she had me in and out in about 15 minutes, maybe even less. She asked me what I wanted and did it just fine, looking at it now maybe the top could be a little more even. Cost for a simple cut is $21 and it goes from there if you want shampoo, etc. \n\nI'll probably keep coming here as long as I live close by. It's convenient and I haven't had any big issues so far. If I were a more regular \"get my hair cut a couple times a month\" kinda guy, perhaps I'd try out a local barber to see the difference in quality and price. But Supercuts does the job for right now.", "aspect_word": "shampoo, hair, barber, quality, price", "sentiment": "neu, neu, neu, neg, neg, neg", "sentiment_score": "0.4633, 0.3897, 0.5605, 0.2127, 0.4119, 0.4153", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "LjrcXopySe-c1IH4V5R36A", "business_id": "wMMGNjWlsxjCkB6P5_X9Qg", "user_id": "0Q1FC3rbRJeHIsYsqxuuww", "date": "2010-04-16 18:25:48", "stars": 4.0, "text": "As a first timer to this place, I loved it! I have passed it a hundred times before without feeling the desire to go in. The store front is rather generic and un-inviting...and the name instantly brings to my mind Weight Watchers, fad diets, supplement store, or some sort of dog day care (I think the word Watch really throws me off...).\n\nI had the Chickichanga, which was delish! The eggs were creamy and perfectly cooked. The avocado and spicy chicken make an excellent combination of flavors. The ingredients tasted fresh, and the portions were perfect (unlike the burrito plates from Tex Mex places that give me a giant food coma for the rest of the afternoon). I also liked that it came with fruits, not to mention the price is reasonable. \n\nI will have to go back soon!\nP.S. I made the mistake of looking up the nutrition facts on their website (yuck!)\n\n1 plate of Chickichanga: \n\nCalories 1047 Calories from fat 666 \n% Daily Value* \nTotal Fat 74 g 114% \nSaturated Fat 34 g 170% \nCholesterol 601 mg 200% \nSodium 1311 mg 55% \nTotal Carbohydrate 45 g 8% \nDietary Fiber 6 g 24%\n\nAlright.....I guess i'm done for the day when it comes to food :(", "aspect_word": "store, Chickichanga, eggs, avocado, chicken, flavors, ingredients, portions, food, price, plate, Cholesterol, Sodium, Carbohydrate, Dietary, Fiber", "sentiment": "neg, pos, pos, pos, pos, pos, pos, pos, neu, neg, neu, neu, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.4761, 0.4714, 0.7194, 0.6961, 0.4229, 0.7567, 0.7572, 0.8014, 0.4187, 0.3299, 0.3994, 0.2898, 0.4351, 0.4316, 0.2983, 0.2486, 0.3426, 0.2006, 0.7587", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, joy, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "umbf1LRenHaZYVk32vvleg", "business_id": "OD7QQo4wNpmIb10L8gZKDw", "user_id": "pQrSZG90REIpKqjSoMUI0A", "date": "2015-04-14 22:23:25", "stars": 4.0, "text": "4*/5* not bec of staff (they're 5*).\nThe loss of star is for corporate's heavy hand in creating waste twice.\n1) They don't recycle.\nThey don't even try. Big company like SB throwing cups away by the 100's daily, per store.\nDo the math on that. Imagine a Costco dumping out a truckload of cups into the landfills.\n2) Food is discarded per corporate BS.\nThe expiration date on a wrapped sandwich is today, the sandwich is unsold FOR FULL VALUE, then its trashed.\nNo 1/2 price last hour. No \"buy $3+ coffee and get free sandwich\".\nNo \"receipt lottery\" 1 hour before close (name on receipt, goes into hat, pull the winner)\nNo donation to shelter or company.\nThey can't even wrap it in a separate trash bag and leave it next to trash pile.\n\nCompared to Coffee Bean in California that announced, 15 mins to close, that the following sandwiches have today's expiration date and anyone who wishes to take them may do so.\nThey were good sandwiches. Not $6 ones but $3.50 ones.\n\nStarbucks is so corporate that they waste stuff left and right. The staff is usually as wooden as Pinocchio- this location was different (dude with full beard knows his stuff and is chiller than a morgue corpse)\n\nRecycle.\nDonate/raffle/secondarily discard the day old food.\n\nSB is the Walmart of coffee.\nToo big for their own good.", "aspect_word": "staff, landfills, Food, sandwich, price, coffee, Bean, sandwiches, morgue, food", "sentiment": "neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, pos, neg, neg, neu, neu", "sentiment_score": "0.8458, 0.2477, 0.3852, 0.4970, 0.5862, 0.3095, 0.6745, 0.6661, 0.2420, 0.5011, 0.4096, 0.8492, 0.2391, 0.4054, 0.4691", "emotion": "neutral, anger, neutral, disgust, disgust, neutral, neutral, neutral, neutral, disgust, neutral, joy, neutral, neutral, disgust, disgust, neutral, neutral" }, { "review_id": "iTsH2XU2NetAJW7-hD2HIg", "business_id": "Yl2iZQZ4EB7N2vnZDYqoIA", "user_id": "wLFuvZ59HGUJZ3QBgqlmAg", "date": "2011-09-28 05:00:37", "stars": 2.0, "text": "Surly service and 3 donuts smashed together - with no wax paper - in the bottom of the bag. I won't make a point of going back. The only reason I'm giving 2 stars is because they had a decent selection of donuts available at the time of my visit.", "aspect_word": "service, donuts, selection", "sentiment": "pos, neg, pos, pos, neu", "sentiment_score": "0.8096, 0.3490, 0.5514, 0.3859, 0.3569", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "ThzFjP2EwICfmOY2K6FHCA", "business_id": "sRJFxyCjZnmXuZLk6uKW6Q", "user_id": "f7OO6NNTkt3Mff0sdU8uYw", "date": "2015-08-07 15:36:54", "stars": 3.0, "text": "I go to panera breads regularly but this location was honestly just plain bad. I ordered half a bacon turkey bravo and when I went to grab it at the window they gave me a full sandwich. This isn't the worst mistake, because I didn't mind taking half home to eat later, but the sandwich itself was sub par compared to the same sandwich at other locations. The lettuce was completely limp and the tomatoes had yet to turn. If a chain restaurant promises fresh ingredients and fresh bread that's what you would expect, but instead I got microwaved bacon, lunch meat, and bad lettuce and tomato.", "aspect_word": "bacon turkey, sandwich, lettuce, tomatoes, ingredients, bread, bacon, lunch meat, tomato", "sentiment": "neu, neu, neg, neg, neg, neg, pos, pos, neg, neu, neg, neg", "sentiment_score": "0.4382, 0.5819, 0.4236, 0.3418, 0.7123, 0.6148, 0.7417, 0.6120, 0.3840, 0.4785, 0.7540, 0.6403", "emotion": "disgust, neutral, disgust, disgust, neutral" }, { "review_id": "m6dHSz9ZmOikizUBaMx9_Q", "business_id": "bx04Zy6ylZEGXkBs1pU_PA", "user_id": "cDQG_OGCpu4ATDz6rQSryw", "date": "2018-02-07 13:27:32", "stars": 5.0, "text": "This was the second time I have ever been here but I was running errands and wanted to grab a quick lunch. I never realized how big this location was! There is plenty of tables and booths more than any other location I have ever been to. They also have a kiosk ( which I totally missed walking in ) but you can skip the lines and order it all by yourself. I also liked how clean and how they were on top of cleaning/wiping down the tables. \n\nI ordered my go to pick two, I love that you can mix and create your own combo. As always it was delicious. Napa Almond Chicken Salad & the mac & cheese. I had always heard how good it was and wanted to try it for myself. The only problem is that its not diet friendly. I also liked they had 6 fresh brewed teas and lemonades. \n\nI will definitely make it a point to frequent this location more! \n\nDon't forget to sign up for their rewards program, after so many visits you can earn a free pastry or coffee or beverage.", "aspect_word": "lunch, tables, booths, Almond Chicken Salad, mac & cheese, teas, lemonades, rewards, pastry, coffee, beverage", "sentiment": "neu, neu, pos, neu, pos, pos, pos, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.6011, 0.3574, 0.3479, 0.4622, 0.5312, 0.5630, 0.4204, 0.3482, 0.3557, 0.3652, 0.4913, 0.5386, 0.6396", "emotion": "surprise, neutral, neutral, neutral, joy, joy, joy, neutral, joy, neutral" }, { "review_id": "xnbj_aCQ0E4wpOP-wHa49Q", "business_id": "mieU5pqt_b3qrhkeopZ2Pg", "user_id": "HxYb1ZHLkM5B4ocfqKCPqQ", "date": "2014-01-31 02:16:34", "stars": 1.0, "text": "Tried this place twice with my toddler (a girl). Thought the first time was a fluke so gave it another chance. Would not recommend it to anyone unless you want your kid to have a bowl cut you could have done yourself. The only thing they have going is that they have lollipops for the kids afterwards.", "aspect_word": "bowl", "sentiment": "neu", "sentiment_score": "0.5784", "emotion": "sadness, neutral, neutral, neutral, neutral" }, { "review_id": "lkADVy0WDGzw4ZO9hXlj5A", "business_id": "6LFhb-DEcVDnG3HZfHt1Qw", "user_id": "NsDIxErUGA9EYpE1Ybum8w", "date": "2019-03-16 14:26:55", "stars": 5.0, "text": "I love the morning crew (+ Rae!) at this location. They are always so warm and welcoming AND greet a regular like me by name. I am going to be so sad when I move and have to find a different Starbucks by my new work in Chandler. But honestly I'm going to miss how kind this staff is and how much they pride themselves on their work. \n\nThis part is more for the developer/planner of the location who clearly has never before designed a parking lot for a popular drive thru coffee shop. It can get pretty congested and I've even witnessed some rear ending fender benders with the way people pull into center so quickly. You would think they might expand the lot to share with Wells Fargo (because they're clearly using up all their spots next door).", "aspect_word": "morning, crew, staff, parking, coffee shop", "sentiment": "pos, pos, pos, neg, neu", "sentiment_score": "0.5765, 0.4700, 0.7612, 0.3210, 0.4202", "emotion": "joy, joy, sadness, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "5QbR1iqhofB0twANN4-iXg", "business_id": "X3Qa-dXb2DFdZZ2UnAfSVg", "user_id": "1wgYYWKWoDl4WFA8shpzKg", "date": "2017-08-20 14:55:21", "stars": 2.0, "text": "This Dunkin is awful!!! Closest one to our house so stopped there.. \"under new management\" sign was hanging .. well idk if that's helping any. We ordered a ham egg and cheese on a croissant and turkey sausage egg and cheese on a bagel. Open the bag after we left and there is a flatbread and English muffin???!! The English muffin was cold on the inside and the cheese not even melted. The bread was stale... We were the only people in there at the time. I'm so confused. Our coffee was also super weak, watered down and no flavor. I was so annoyed I didn't even wanna go back and complain. 2 stars only because the hash browns weren't messed up........", "aspect_word": "Dunkin, management, ham egg, turkey sausage egg, flatbread, English, English muffin, cheese, bread, coffee, flavor, hash browns", "sentiment": "neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7417, 0.6566, 0.5362, 0.5364, 0.3079, 0.4185, 0.4079, 0.7245, 0.8264, 0.8372, 0.7558, 0.5141", "emotion": "disgust, neutral, fear, neutral, neutral, neutral, surprise, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Mi9_cIn94lDbup5EOU08eQ", "business_id": "Fag3PLbNg3H7eSjzxiODnQ", "user_id": "9meWgdteIH3kxB3XOzbdQg", "date": "2018-05-28 03:48:18", "stars": 1.0, "text": "This place is the worse! I order from Dunkin everyday and when I came here it tasted nothing like it. First she forgot the mocha and sugar. She says oh yeah I did and giggles. Got her to remake it and there's still no sugar I give up on this place. At night it's just young girls working not answering the phone or doing anything. DO BETTER! I wish I could give this place no starts. This is the second time I've been here and the first time was almost a year ago I thought something might have changed, but no.", "aspect_word": "place, mocha, sugar, girls", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5753, 0.4736, 0.3197, 0.4215, 0.4599, 0.4086", "emotion": "disgust, joy, sadness, sadness, surprise, neutral" }, { "review_id": "klQMXfVauaxVpnUsFl6gbg", "business_id": "ugGuefZ6NgyDgFLtMi5oxg", "user_id": "jKG8B34Unk5nL2i9Vo45Qg", "date": "2020-10-08 01:55:19", "stars": 1.0, "text": "The Pharmacist guy is a completely rude horrible person. I will never go to that store again. He is so rude. Ignores you or angrily deals with you. I waited 15 minutes for him to acknowledge me I was the only person there. He saw me, ignored me, then angrily asked what I wanted. I stormed out after waiting for my flu shot another 15 mins while he talked to co-workers then on phone and filled orders. I wasted 35 minutes and left without a flu shot. Unreal.", "aspect_word": "Pharmacist, Pharmacist guy, flu", "sentiment": "neg, neg, neu", "sentiment_score": "0.8407, 0.4900, 0.4010", "emotion": "disgust, anger, anger, neutral, anger, anger, sadness, neutral, neutral" }, { "review_id": "xWThaDOU-J5tn3Fd2mNvNQ", "business_id": "85iFOZddTVr5HMkiAAfFRQ", "user_id": "7qtuJD6OH67Nu6OtxQiWxQ", "date": "2013-10-15 06:33:12", "stars": 5.0, "text": "I tried the Chipotle Cheese Steak on Rosemary Bread. It was amazing. The meat was wonderful and very fresh. The onions were great too. My sub were very messy (in a good way) and had cheese oozing out of everywhere. The subs were out to our table very fast. I can't think of anything wrong with my whole experience. That was definitely the best Cheese Steaks that I've ever had. I can't wait to try more of there menu options.", "aspect_word": "Chipotle Cheese Steak, Rosemary Bread, meat, onions, sub, cheese, subs, table, Cheese Steaks, menu", "sentiment": "pos, neu, pos, pos, neg, neg, pos, neu, pos, neu", "sentiment_score": "0.5123, 0.4369, 0.8771, 0.7912, 0.4223, 0.4588, 0.4675, 0.4632, 0.6586, 0.5243", "emotion": "neutral, surprise, joy, joy, disgust, surprise, joy, neutral" }, { "review_id": "-DaY-B2d-2fpE_pO7C4kGg", "business_id": "1N58_B4IsWcj19QZyJdzag", "user_id": "JRonix27WtNUSGrsCum25Q", "date": "2013-09-15 21:02:35", "stars": 1.0, "text": "This afternoon after the Colts - Dolphins game, I went to this location to order two iced coffees. The two people working there told me there was a colts \"daily double\" special going on, where you paid double the normal price and it went to the colts. I argued with them for 5 minutes until they finally admitted they were kidding. There were customers waiting behind me and the two Starbucks employees refused to let go of their joke until a few minutes had gone by. I hope corporate Starbucks reads this and has a discussion with these employees. This really changed my opinion of Starbucks as an organization and I intend to share this experience with all of my friends.", "aspect_word": "iced, iced coffees, price, waiting, employees", "sentiment": "neu, neu, neu, neg, neg, pos", "sentiment_score": "0.5061, 0.3895, 0.3246, 0.4766, 0.3686, 0.4335", "emotion": "neutral, neutral, anger, neutral, neutral" }, { "review_id": "uFAVr24SGondMki4VE4jRg", "business_id": "7VDlXCjICyL7-JyO7QK-_w", "user_id": "BV_TbuHe1yWPQE-N3Oj3mw", "date": "2017-01-02 06:07:34", "stars": 2.0, "text": "Our \"20 minute wait\" ended up being about an hour long wait. I expected a small crowd being that it was a holiday that fell on a Sunday and it honestly wasn't that crowded, at first. However, this was beyond my expectation. It appeared that the hostesses were having some miscommunication with seating. There was approximately 10-12 guests waiting to be seated. The entrance/lobby is small and became cluttered easily with guests entering, leaving and waiting. \n\nOnce we were seated I noticed they there were several unoccupied tables. Perhaps they were short on servers. Maybeeee that was due to everyone being hungover from the NYE's festivities the night before. :)\n\nAnyhoo, our server was prompt and pleasant. We knew immediately what we wanted to eat since we checked out the menu during our wait. Decent food. I requested to substitute my pancakes with french toasts. There was an upcharge. My friend's omelette 'Bacon Sensation' or something like that definitely lacked bacon. At least compared to the previous location where he'd ordered it before. Maybe that location was just generous. Maybe.", "aspect_word": "wait, crowd, hostesses, seating, entrance, lobby, waiting, tables, servers, server, menu, food, pancakes, french, toasts, upcharge, omelette, Bacon, Sensation, bacon", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, pos, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.6015, 0.6814, 0.5780, 0.8828, 0.5530, 0.6413, 0.4514, 0.3095, 0.5099, 0.7148, 0.8822, 0.6752, 0.8101, 0.5096, 0.6390, 0.4934, 0.2583, 0.2824, 0.3672, 0.2243, 0.3434, 0.3095, 0.2295, 0.3678", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "7FxoP6sMKzuJT-JvmMgGZQ", "business_id": "uXsjzCHbIrvmIM8BaZNWpA", "user_id": "MmEYowrsA4j3K4gc9Th53g", "date": "2017-07-17 20:36:12", "stars": 4.0, "text": "I agree with the lovely Yelp Elite Diane G that this CFA location knows how to keep things moving while also not sacrificing accuracy in the ordering process.\n\nJust how fast is this store?\n\nToday I ordered just the basic and legendary CFA sandwich with lettuce and tomato and no cheese (Yes, you can still do that for an additional 30 cents without paying the full deluxe upcharge) and my order was placed in front of me before the debit card reader was done with my card. \n\nI actually said to myself, \"They probably forgot the lettuce and tomato because this came out so fast!\" Yet, my quick stop to check it when grabbing napkins and ketchup confirmed my sandwich was 100% accurate. \n\nSure, I usually hit this location well after the lunch rush of people who work nearby at USF, but my multiple counter visits here have been faster than any other CFA in Hillsborough County.\n\nA tip of my golf cap to Bob Clifton for operating this store at a highly efficient level.\n\nBy the way, has anyone else noticed that the store is listed as \"FSU\" and not \"USF\" at the top of your receipt? (Photo evidence is attached to this review)", "aspect_word": "sandwich, lettuce, cheese, ketchup, lunch, counter, receipt", "sentiment": "neu, neu, neu, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.3335, 0.3659, 0.3491, 0.4095, 0.2817, 0.3931, 0.7043, 0.4071, 0.4909", "emotion": "neutral, neutral, surprise" }, { "review_id": "kL4IkH9OBnDeBW5R7cjyhA", "business_id": "O3mFLexfdP86aOHmqfbjoQ", "user_id": "E3dPEdqHfTVco6FCE6OaXg", "date": "2017-04-16 21:16:02", "stars": 5.0, "text": "Best Taco Bell in the country for several reasons. Those reasons are listed below. \n\n1. Impeccable service (timely food delivery with a smile) \n2. Sick tunes in the restaurant \n3. Clean as a whistle \n4. Not too crowded \n\nOverall, this experience was a 10/10. My friends and I will be returning soon.", "aspect_word": "Taco, service, food delivery", "sentiment": "pos, pos, pos", "sentiment_score": "0.5902, 0.8670, 0.6402", "emotion": "neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "859Vc4BSgUcxe834xg3RTg", "business_id": "wMGbmWAqIcsM-MqAJjcehA", "user_id": "40OlOMq3M_YQ0FBUEutySg", "date": "2020-03-09 00:26:08", "stars": 5.0, "text": "My residents loves the KFC buffet in Avon we dine here at least once a month they can't get enough of this place everything is always hot & fresh and if there's something they want and it's not out on the bar they will make it and bring it out the customer service is always over the top the manager and staff always treat my residents good and they love that the senior buffet for lunch it $7.75 with a drink", "aspect_word": "bar, customer service, manager, staff, buffet, lunch, drink", "sentiment": "neu, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.7030, 0.4116, 0.5871, 0.6750, 0.2966, 0.8460, 0.7894", "emotion": "joy, neutral" }, { "review_id": "-BkjStCgSut7kkHnzQxYkw", "business_id": "p1YCdRTJu2pXp7bd23p96Q", "user_id": "yNP6f1bwphUtxRZ3IqRJaQ", "date": "2013-01-08 01:56:18", "stars": 1.0, "text": "This place used to be really great. No matter what the luck of the draw, you would be assured in getting a decent haircut. No more! They either fired everybody or everyone quit. They got new people and they can't do their job! I had to go back to get my hair evened up because they screwed it up the first time and the girl was rude! She and the other girl were talking and laughing about how she screwed up someone else. Plus they screwed up my sons cowlick so now it sticks up constantly. I won't go back to this location.", "aspect_word": "place, haircut, girl", "sentiment": "pos, pos, neg, neg", "sentiment_score": "0.5557, 0.6406, 0.6600, 0.5225", "emotion": "neutral, anger, anger, neutral, neutral" }, { "review_id": "xwiDcRyPizy538OaBq7nBA", "business_id": "aM3gFY8Eq2KJuvNBlGPJEA", "user_id": "1s1J_yyl4Auhf2oi6ge5Iw", "date": "2012-08-04 19:53:48", "stars": 5.0, "text": "For an Austinite, it sure is nice to see a home grown business doing so well in St. Louis!\n\nWe stopped in, partly out of curiousity, to see what this location would look like compared to the ones we were familiar with. We were also here because WF always sells the best tasting breads and fruit (essentials on any road trip). Indeed, this location had great stuff, so we bought some fresh baked goodies and fantastic cherries and blueberries.\n\nThe store was clean, tidy, well stocked and employed many friendly and helpful employees. It also generated that unique Whole Foods vibe -- if you usually shop at one, you know what I mean -- which reminded me of home.", "aspect_word": "breads, fruit, location, baked goodies, cherries, blueberries, employees", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6185, 0.4247, 0.4560, 0.5001, 0.5796, 0.4144, 0.8167", "emotion": "joy, surprise, joy, joy, joy, neutral, neutral" }, { "review_id": "0uFnqjgZSY8AD5nzKJushA", "business_id": "fma5PhETY9wxzn1nO4d0Gg", "user_id": "zl4J4jKZ2stkVC3KOkdikA", "date": "2018-10-05 03:47:26", "stars": 2.0, "text": "I ordered food for my family, and the portion size of each meal was terrible. We wondered if maybe the delivery driver ate the food or was the order just not complete. The picture below is just one example (fries) we also ordered the meatloaf which cost $10 but was literally the size of a saltine cracker.", "aspect_word": "food, portion size, meal, delivery driver, meatloaf, saltine, cracker", "sentiment": "neu, neg, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.7820, 0.6292, 0.7535, 0.5885, 0.5883, 0.4087, 0.2959, 0.3482", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "IcuM8VOPsna687El90CwgA", "business_id": "7a3P2nje3j65pX6d5xYCvA", "user_id": "X4pH3pcK6L9Cs6hm_87T7A", "date": "2014-11-22 21:31:08", "stars": 4.0, "text": "This is the cleanest, friendliest, and best service you'll get at any McDonald's! The few times I do get McDonald's I always like to come here. They never mess up my order while in the drive thru nor inside. The food taste fresh never taste like it's just sat around! If you want a good McDonald's to visit try this location, you won't be disappointed.", "aspect_word": "service, food", "sentiment": "pos, pos", "sentiment_score": "0.9243, 0.7212", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "Ug6GB2BoCXY2DUlRa1E2LQ", "business_id": "d3fcuTE1Cu-AIXUSP1Ydsw", "user_id": "g0_x4kVvJAYuk96oCcbOmw", "date": "2011-08-03 22:23:25", "stars": 4.0, "text": "So when my car was in the shop, I needed a rental CollisionMax recommended Enterprise, and they coordinated with the insurance company so that I pretty much had to just show up.\n\nThe car was clean, new, and ready. The guys are pleasant and knowledgeable, and the experience as a whole was very good.\n\nWhy not five stars? I had scheduled an 8am pickup, which was the earliest they could arrange and already had me an hour late for work. As I waited at the repair shop the very knowledgeable girl told me she'd call 'just to check'.\n\nI'm glad she did, apparently an 8am pickup means all of crap, you have to get there and call before they'll come for you. Very annoying, especially if the CollisionMax staff didn't know. I'd still be sitting there!\n\nOther minor issues? Give me a car with more than 1/4 tank of gas. I'm renting a car because I need to go somewhere, and that probably isn't the gas station. Also, clean the bugs out of the lights in your office, as I was waiting for my paperwork all I could imagine is one of these mascots dropping down my collar. Yikes!", "aspect_word": "guys, staff, gas, lights, mascots", "sentiment": "pos, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.4786, 0.6065, 0.3157, 0.3599, 0.2812, 0.3694, 0.3595", "emotion": "neutral, neutral, joy, neutral, neutral, joy, surprise, neutral, joy" }, { "review_id": "lke7HAcU-OgjdAoe-1-3nA", "business_id": "Ee0DwQtmCxhcwSFvX1Gl6g", "user_id": "6L_tJ4XL1yv6_YY8horvXA", "date": "2008-11-06 22:29:14", "stars": 3.0, "text": "I realize it makes little sense to review an Olive Garden (or any faux-ethnic chain restaurant), but what the heck...\n\nI dined here the other night with a lovely companion, based strictly on the fact that it was: A) Very close to where we were, and B) There was a giftcard that was just begging to be used. Sold!\n\nA place like OG can easily be ripped to shreds if you really wanted to go there, and normally I would, but its not worth it. The service we received was fast and friendly, a potentially meal-ending snafu was handled quickly and graciously (hair in a salad), and with the gift card the total outlay was a whopping $7. Sure, giftcards just don't fall from the sky, but even without one the meal would have been very cheap, all things considered. And the food, while not vaguely authentic, was solid (though extremely heavy). The glass of house red was cheap ($5 or so) and didn't make me want to vomit, so thats an extra star.\n\nI am in no hurry to go back, but I ain't gonna throw stones, either.", "aspect_word": "companion, service, meal, salad, food, glass of", "sentiment": "pos, pos, neu, neu, neu, neg, neg", "sentiment_score": "0.5840, 0.7841, 0.4585, 0.7691, 0.6383, 0.3831, 0.2970", "emotion": "neutral, neutral, joy, surprise, joy, neutral, neutral, neutral" }, { "review_id": "9khqmGKNVCUBqOKoW4GLlQ", "business_id": "JBtEFotg7cKcbZZQsysJ_Q", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2014-06-25 14:41:08", "stars": 3.0, "text": "I remember the uproar when Applebees and another fast food shop were permitted to enter Newtown. It was the beginning of the end to life as we knew it! \n\nNot.\n\nApplebees has taken its place as a well utilized restaurant in the Village of Newtown Shopping Center. It follows the national formula and does not deviate beyond the mean. It is busy for lunch, dinner and late night, and fits the need for a modestly priced option among all the high end restos in the area. \n\nI don't go often, but I am glad it is there. When I do, I stick with the ample fresh salads, and an occasional burger. I sit at the bar when I dine alone, or one of the booths when with family. I have not had a bad experience, nor ever felt it was misplaced here. \n\nGo. Enjoy. Have a good time. This shop is locally owned by The Rose Group, and even if you prefer to avoid chains that expropriate your money out of the community, this particular franchise does not. You can have a clear conscience.", "aspect_word": "lunch, dinner, salads, burger, bar", "sentiment": "neu, neu, pos, neu, neu", "sentiment_score": "0.8055, 0.8276, 0.7562, 0.6469, 0.8460", "emotion": "anger, fear, neutral, neutral, joy, neutral, fear, sadness, neutral, joy, neutral, neutral" }, { "review_id": "Y8442t6H0MA4URw07jzdUQ", "business_id": "YC7iG-sWlV8HzAZrARlfAA", "user_id": "8QUU7dAKtFxnp9JopweEoA", "date": "2015-05-15 22:43:06", "stars": 4.0, "text": "after reading all the 1 star reviews i just wanted to say I have always had a great experience at this post office. The line moves quick, staff is knowledgeable and the characters {you couldn't make these people up} that work here are entertaining enough with their odd habits and mannerisms. I like going here and I think they are trying their best.", "aspect_word": "staff, characters", "sentiment": "pos, pos", "sentiment_score": "0.7327, 0.5453", "emotion": "joy, joy, joy, neutral" }, { "review_id": "bkpLk6BmhyIo7p4bCkxpdQ", "business_id": "uCBEcUgXHrKH72fB8TwKAg", "user_id": "zOg0wEW2adv_vwuYt1LHOw", "date": "2018-12-15 02:31:19", "stars": 4.0, "text": "The newest and biggest Wawa (so far) has opened in the historic district at 6th and Chestnut!\n\nBoasting ~11,500 sq ft of open layout space in the Public Ledger building, it's an impressive space that feels more like an airport food court than a convenience store (it's so big that they announce order numbers over the in-store pa system).\n\nAt first glance: it's a gigantic \"L\" shaped layout - you walk in where the lines meet:\nOn the \"I\" part: checkout counters, sizzlis, coffee/condiment kiosks, Wawa souvenirs, and deli.\nOn the \"_\" part: groceries, food/drink fridges, ATMs, and more checkout counters.\n\nOh, and this spot has 3 different Wawa Reserve coffee options (!!!)\n\nThere were lines, live music, a parade, ribbon cuttings, and a huge mass of humanity ... because, hey, free coffee (this weekend)!", "aspect_word": "space, coffee, food", "sentiment": "pos, neu, neu, neu", "sentiment_score": "0.5132, 0.5056, 0.5745, 0.3349", "emotion": "surprise, neutral, neutral, neutral, neutral, joy" }, { "review_id": "JZ9KqsXtdpcjnS7ED5fHrQ", "business_id": "aQC_87xrNXm-K29ExZH4qA", "user_id": "MEgTog8Eot2kupiPE_1pmA", "date": "2016-12-27 09:08:06", "stars": 4.0, "text": "My 300th review and it's for a Starbucks? Are you kidding me? No up and coming restaurant? No killer new NY Style pizzeria? A Starbucks? Seriously?\n\nYup.\n\nIt's been that kinda month.\n\nMy boss LOVES Starbucks so when we get together for early morning meetings, we have been getting together at this beautiful,brand new Starbucks in Brookhaven.\n\nThe location is perfect - right there in the new Giant Supermarket plaza, next to the AT&T store and the Smashburger,closest to Middletown Road.\n\nThis is one of the biggest Starbucks in the area. We love the large tables but there is plenty of seating all around the coffee shop. Wifi is free and it connects quickly to all my wifi eating devices: pad, phone,laptop.\n\nThe coffee is typical Starbucks. I am more of a Dunkin Donut's coffee guy but here there are three choices of regular to blend into the largest cup they have - that one cup lasts for the whole meeting. \n\nThere are many more coffee choices as well as some food choices as is typical of a Starbucks.", "aspect_word": "location, tables, seating, coffee, food", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.6947, 0.5303, 0.4967, 0.4233, 0.3700, 0.3422, 0.3751, 0.4237", "emotion": "surprise, neutral, joy, joy, surprise, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "uR7qx4mRPIe-lfhppI2BWw", "business_id": "166raYAseTAPUrKxowCngg", "user_id": "zH_CiFbUoiMCCwp5pkNmYw", "date": "2014-02-24 00:18:16", "stars": 1.0, "text": "Wow! It can't get any worse! The super trashy manager got on her coworkers cell phone to scream loudly at someone and drop a ton of F-bombs while there was a really long line. Another time there was a line with no one behind the counter, SAME manager screams for one of the workers from in front of the counter and told her that there was a line and she needs to get behind the counter. She should have gotten behind that counter herself to help! Ugh!", "aspect_word": "manager, counter", "sentiment": "neg, neu, neg, neu, neu, neu", "sentiment_score": "0.9074, 0.6283, 0.8167, 0.6070, 0.5936, 0.4838", "emotion": "surprise, sadness" }, { "review_id": "tcpULw0xKwRuKVj1PQLZhg", "business_id": "rE5uySmc9eaADCXUaE0zEQ", "user_id": "c4gjYdd3u8vc8eE63xyCpA", "date": "2019-11-28 03:30:46", "stars": 2.0, "text": "I have mixed feelings about this visit. \n\nI was craving a Wedge Salad, so of course, that's what I ordered and to hold the bacon bits and onion, and sub a hard boiled egg instead. No eggs in house, sorry, I was informed.\n\nWhat was placed in front of me had me saying (out loud), \"I think they're trying to kill me. And they don't even know me!\" What was placed in front of me was a salad on two sections of ROMAINE, yes, ROMAINE lettuce stalks. (For those of you who do not watch the news, ALL Romaine has been recalled due to several people in multiple states falling ill from E. Coli traced to...Romaine lettuce from Salinas, CA.) \n\nAppalled, I waited for our server to return when I ask if I was looking at ROMAINE lettuce. Yes, I was, but this batch has been cleared and is safe to eat. Another staff member also stopped by to inform that this was a safe batch. Ok, I figured I have several witnesses at my table, should I fall I'll.\n\nI ate my mini/pseudo \"Wedge\" Salad, which by the way is normally served on a WEDGE of ICEBERG LETTUCE for Pete's sake.\n\nThe manager stopped by the table and I asked once more about the ROMAINE. He kindly informed that the lettuce was from Arizona. Now, why wasn't I told that vital bit of info five questions ago?! No bueno!\n\nSo, will no longer getting this type of salad here, but will get at another well-known steak house that serves the WEDGE Salad on a WEDGE of ICEBERG LETTUCE, not ROMAINE.\n\nLonghorn, please make a note of this.", "aspect_word": "Wedge Salad, bacon bits, boiled egg, salad, lettuce, server, staff, table, pseudo, Wedge, Salad, ICEBERG, manager, steak house, WEDGE, WEDGE Salad, LETTUCE", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4613, 0.5110, 0.3694, 0.6279, 0.2969, 0.4026, 0.4962, 0.2769, 0.6896, 0.6094, 0.3809, 0.4440, 0.4263, 0.4044, 0.7478, 0.6553, 0.5217, 0.5410, 0.3961, 0.4172, 0.2886, 0.3766, 0.2580, 0.3696, 0.1964", "emotion": "joy, neutral, sadness, fear, anger, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "Zkw1Idix0Ad0S4za7S1qjA", "business_id": "dL0GYNilzv_esQ6GD5Vcqw", "user_id": "jpx_StWgnkrTwC_eIVAaPQ", "date": "2013-06-15 00:07:30", "stars": 5.0, "text": "Beautifully clean gas station with tons of fresh options inside like made to order subs, breakfast sandwiches, smoothies, coffee drinks and more. Try the steak and cheese sub and the pomegranate smoothie. \n\nThis location has a small outdoor seating area where you can sit and chat with your gal pals for hours on a random Thursday night drinking smoothies. Like I did. \n\nThat is, if you don't mind the diesel fumes.\n\nWe didn't. We're classy like that.", "aspect_word": "gas station, subs, breakfast sandwiches, smoothies, coffee drinks, steak, sub, pomegranate, pomegranate smoothie, area, diesel", "sentiment": "pos, neu, neu, neu, neu, pos, neu, neu, pos, neu, neg", "sentiment_score": "0.4460, 0.5141, 0.4787, 0.3556, 0.4651, 0.4122, 0.3665, 0.3651, 0.3931, 0.4470, 0.5114", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ME_yVcYIyJ5zkFS8_9-0sA", "business_id": "h54LaAiSdU4x-CjyuRQxOQ", "user_id": "OjAWcHh9dMEMkmO8LDQwhQ", "date": "2018-07-03 00:32:32", "stars": 5.0, "text": "Fantastic service from a new waiter named Nadr today. For someone so new, which he told us when we asked about beer, he sure was confident and even when we said we were done with our pop, he brought us water. We forgot that the kids' meals included ice cream, but Nadr remembered for us. His confidence and friendliness were definitely unique. We would be back for sure because of our experience with him.", "aspect_word": "service, waiter, beer, water, meals, ice cream", "sentiment": "pos, pos, neu, neu, neu, neu", "sentiment_score": "0.8900, 0.8049, 0.7872, 0.4667, 0.6644, 0.5412", "emotion": "joy, neutral, neutral, joy, neutral, neutral" }, { "review_id": "_7iUmxpRj6G8Dm1CAB5Vhg", "business_id": "ct5KiLbRDt2xZw615GQ7sQ", "user_id": "LemKpAbOqUwMgsd9xWrxDA", "date": "2016-03-29 09:25:42", "stars": 1.0, "text": "I came here with my husband TWICE and never again. He needed a simple men's cut both times. He called and made an appointment. When we got there, they said they were running behind. Well that turned into a 2 hour waiting time! They were taking people who came AFTER us! The first time we went, the guy who cut his hair did a great job. Black guy with dreads. Very professional, great attitude. My husband said he asks for him every time. The second time, my husband's usual guy want there, so he got a short hispanic lady. She was dreadful! She kept coughing on him and rubbing her nose and then touching him with her snotty fingers. His hair looked odd. Long on top and short on sides. He even told her what size to use and she still messed up. Be wary.", "aspect_word": "waiting, attitude, lady", "sentiment": "neg, pos, neg", "sentiment_score": "0.4787, 0.4153, 0.4564", "emotion": "neutral, neutral, surprise, fear, neutral, neutral, disgust, disgust, neutral, neutral, fear, neutral" }, { "review_id": "iXnJLLytjYGfUKVhQmifPQ", "business_id": "pyaAOZpLDBnXlsWyHojaPg", "user_id": "sG9dTFp2WwWbRJVjj5gH2w", "date": "2019-02-12 03:18:02", "stars": 4.0, "text": "Great pizza! Well-suited for anyone who loves what they call \"artisan\" pizza. You make the call on what you want (I usually get their signature 11\"). It's very much like Subway with all the toppings in front of you, behind glass. Same goes for salads, which I haven't had yet. They do have recommended pizzas on the menu, and on my most recent visit I had their seasonal, \"Ruthie\", which is a spicy one. The pizza doesn't take long at all, at least five minutes after you pay. They'll even offer to give it a drizzle as there are at least five types to choose from (like buffalo sauce). \n\nMy only complaint is the loud music, as it is blasted big time in the place. But you'll still be able to hear your name when they call it out. Be sure to check out this fine new addition to Edwardsville. The price is nice. It's sure to give Pizza Hut, which is within walking distance, a run for their money.", "aspect_word": "pizza, toppings, salads, pizzas, menu, buffalo sauce, music, price, Pizza", "sentiment": "pos, pos, neu, neu, pos, neu, pos, neu, neg, pos, neu", "sentiment_score": "0.8824, 0.8007, 0.4536, 0.4401, 0.4630, 0.8147, 0.3912, 0.3846, 0.7143, 0.4496, 0.4092", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, joy, neutral, neutral" }, { "review_id": "kZxPUNbcon-KaQlow_vzMA", "business_id": "PtgpBXbgBiBwEbaGHqjY3A", "user_id": "LZSDOsb_Ew7CiRsuTEFENQ", "date": "2013-06-01 00:33:56", "stars": 1.0, "text": "The worst employees in Tucson. My party and I waited 40 minutes for an outside table and watched 6 parties who arrived after us be seated. We asked the hostess multiple times what was going on and her response was, \"I'm overwhelmed\". After waiting another ten min and not having our concerns addressed, we decided to go elsewhere. A few weeks later we decided to try again, as we really do enjoy their wings. We were seated in a timely fashion, our hostess was very polite, but then our waitress showed up. She was very short, couldn't answer us when we asked what local brews were on tap and repeatedly came back to ask us to repeat our orders. When our food did finally arrive, our \"extra wet\" wings were pretty dry and when we asked for extra sauce on them the waitress stormed off mumbling under her breath. That was the final straw. Don't see myself going back there anytime soon.", "aspect_word": "employees, table, hostess, wings, waitress, food, sauce", "sentiment": "neg, neu, neg, neg, neu, neg, neg, neg, neu, neg, neu, neg", "sentiment_score": "0.8837, 0.5874, 0.9097, 0.5900, 0.3530, 0.8054, 0.5057, 0.9288, 0.7089, 0.3170, 0.4936, 0.9370", "emotion": "disgust, neutral, surprise, sadness, joy, disgust, neutral, neutral, neutral" }, { "review_id": "uh_NcQNponqJgMsdWCcVqw", "business_id": "Y12X9MhRV1fx0btyMwf--w", "user_id": "NQ0I-KBYKL7AOJXNJsaJxQ", "date": "2021-02-28 14:54:21", "stars": 4.0, "text": "This location was spot on with their pick up time. Their facility was a little hard to find since it is buried in a strip mall. However they had plenty of parking for an easy in and out. The staff was friendly and speedy. Things were clean. The pizza was hot and consistent as always with Papa John's.", "aspect_word": "facility, staff, pizza", "sentiment": "neg, pos, pos", "sentiment_score": "0.4737, 0.7924, 0.7685", "emotion": "neutral, sadness, joy, neutral, joy, neutral" }, { "review_id": "5angT8ZH5fMpoNZ5pFuqrQ", "business_id": "jldL6UDJL_H0EIsfGEqvKg", "user_id": "CPxLlbGIaAkuzubR7nGUvA", "date": "2017-10-13 01:38:50", "stars": 1.0, "text": "We've used this Walgreen's for 15 years, with great results. But today, my wife and I, both 70-ish, went for flu shots and got a very condescending reception from a pharmacist's assistant. Just plain rude. (Example: \"Lady, I asked you a simple yes or no question!\"). Wow! Tall blond with a tattoo below her right ear; can't miss her. We left and went to Urgent Care, which was great! Cold water, friendly chat, no charge! I won't ever deal with this woman if she's working at the 1st. and River store.", "aspect_word": "reception, pharmacist, assistant, water", "sentiment": "neg, neg, neg, neg, pos", "sentiment_score": "0.8675, 0.6696, 0.4828, 0.6309, 0.4999", "emotion": "neutral, disgust, surprise, joy, neutral, neutral" }, { "review_id": "vl5MVexI6vH8udkXc1dggw", "business_id": "_kgyGRCSf15RnynZN4LjJg", "user_id": "VigsAph76fP7pechJ743EA", "date": "2017-05-25 02:15:31", "stars": 4.0, "text": "So....disclaimer...I think Applebee's is pretty much the worst restaurant ever. I think their food is garbage. I hadn't been there in years because I hated it so bad the last time I went. Slow service...watered down drinks...grey microwaved steaks...cold food...that's what I remember. I would have rather eaten a PB&J sammich at home than go there...but it seems like they've made some improvements. \n\nVisited on 5/23/17 around 7PM out of sheer curiosity. $20.30 got me a steak and shrimp dinner and a kid's meal. On Tuesdays kid's meals are only .99 cents with purchase of an adult entree! What a deal! Our waiter, Chris, was very efficient and attentive. \n\nThe last time I went I remember the menu being outta-control-huge. Like hundreds of items. It looks like they've scaled the menu back quite a bit which I enjoyed. The old menu was overwhelming! \n\nI got the $16.99 sirloin and shrimp dinner which came with five shrimp on a skewer, a four ounce sirloin, and two sides. I chose garlic mashed potatoes and broccoli for my sides and added a house salad for just $1.99 extra. The steak was just about as bad as I remember...it's all kind of the same color on the inside which is weird. It did have a good flavor and wasn't too tough, however. The shrimp were juicy and cooked just perfectly with a nice charred flavor. The broccoli was steamed perfectly and the mashed potatoes were so fresh and garlicky....I loved them! I give this meal a 3/5. \n\nMy son got a kid's meal for 99 cents so I chose the corn dog with applesauce. Not a bad deal for less than a buck! \n\nApplebee's is surprisingly not as bad as I remember. But it still isn't great.", "aspect_word": "food, service, drinks, sammich, steak, shrimp dinner, meal, meals, entree, waiter, menu, sirloin, shrimp, skewer, sides, garlic mashed potatoes, broccoli, house salad, color, flavor, steamed, mashed potatoes, corn dog with, applesauce", "sentiment": "neg, neg, neu, neg, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg, neg, pos, pos, pos, pos, pos, neu, neu, neu, neu", "sentiment_score": "0.7779, 0.7962, 0.3517, 0.6314, 0.3072, 0.5975, 0.4795, 0.7169, 0.6149, 0.3718, 0.6186, 0.5065, 0.6026, 0.4699, 0.3144, 0.4812, 0.5225, 0.3549, 0.3148, 0.5706, 0.5144, 0.5089, 0.6693, 0.4928, 0.6535, 0.3864, 0.4462, 0.2901, 0.2824, 0.3105, 0.3500, 0.3873, 0.6689, 0.7364, 0.4443, 0.3718", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, disgust, sadness, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, fear, joy, surprise, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, joy, neutral, neutral, neutral, joy, surprise, sadness, neutral" }, { "review_id": "g8AtGY6Jkim39k4Xt2HPkg", "business_id": "V2k0hvGs5exZBA9lIVHlJA", "user_id": "0PkCxX5PeubHdkOLnvSVaA", "date": "2019-10-01 18:26:54", "stars": 5.0, "text": "I like Firestone's and use them often, although this was my first visit to this location. I left my car here to get a new brake booster installed and 1 new tire. It was dropped off after closing and within 2 days they had the part in and installed and the new tire on and all was good to go. \n\nSo far the new brake booster and tire are doing just fine and everything working well. The place was clean and the staff was professional. No issues, and they took care of what I needed.", "aspect_word": "place, staff", "sentiment": "pos, pos", "sentiment_score": "0.5284, 0.7290", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "SzxjizgQjG6wXLXmzXzJEw", "business_id": "znIjpTrNJoL5xoYppT-hrg", "user_id": "q_QbPt-cJOGx7cjGBRBLgQ", "date": "2013-12-24 16:17:19", "stars": 1.0, "text": "It would be hard to find a us post office with service more horrible than this one. After being told twice over the phone that my package wasn't there, I went there to discover it in fact was. But the best part was being told they would be open at 8:30 am, arriving at 8:30 and not being helped until 8:58 am. Great job usps", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8921", "emotion": "surprise, joy" }, { "review_id": "QucoEK9qz5wPmlth_Pn06A", "business_id": "d5UBFrHH74zdE4boqJQZxQ", "user_id": "lRSgJHeo3f9cZWPScYHujA", "date": "2017-10-27 03:42:37", "stars": 2.0, "text": "Sorry ass sandwich pathetic idk if they tired or they don't care but my sandwich look like they literally threw it together then my fries were like licking a damn salt lick they were so fucking salty....this why this place is a hit or miss sometimes this time it was a fucking miss!!!", "aspect_word": "sandwich, fries", "sentiment": "neg, neg, neg", "sentiment_score": "0.6460, 0.5843, 0.8149", "emotion": "disgust, neutral, neutral, neutral, anger" }, { "review_id": "B6swxmm4r1A9Rr5vSe4hdA", "business_id": "TtjwEIxnNOygLkTiGXCepQ", "user_id": "a8dCY9haN_LRPuCqab0wOg", "date": "2016-02-15 09:22:59", "stars": 5.0, "text": "This is a chain restaurant.......One Chick fil A.......ALL Chick fil A.......always stellar service. For breakfast I get a sausage biscuit. I know I know but I'm not a fan of the chicken biscuit. As far as lunch, I get the chicken sandwich meal with an Arnold Palmer (mmmm) and don't forget the Polynesian sauce or the Chick fil A sauce to dip your fries in", "aspect_word": "service, breakfast, sausage biscuit, chicken biscuit, lunch, chicken sandwich meal, Polynesian sauce, sauce, fries", "sentiment": "pos, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.9106, 0.8105, 0.5288, 0.4159, 0.8329, 0.5248, 0.4489, 0.5447, 0.6267", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "B6767f2BRuaY2_DrkvgA4A", "business_id": "O4807Q48W8HEF5NzA2RUng", "user_id": "Y-fPeP9dmciMYg83esNSWw", "date": "2018-05-01 02:54:18", "stars": 5.0, "text": "\"Five stars for Chick-fil-A...really?\"\n\nCHYEAH! You better believe it.\n\nThis Chick-fil-A has been my trusty friend on those long days where cooking isn't an option and waffle fries are calling my name. Their service is quick and friendly! And if they mess up your order, they make it right...and then some. \n\nMy roomie and I picked up dinner here (via the drive-thru) a few weeks ago. When we got home (we live less than a mile away) we realized that they left out one of our orders of fries. We drove back through and told them that they left out a medium fry. They apologized and when we got to the window they gave us a large fry and a coupon for a free entree during our next visit!\n\nNow on to the food - it's always served hot and fresh! Each visit I've had here has been consistently excellent. As far as what to order, well, everyone has their preference at Chick-fil-A. But if you ask me, get a Chick-Fil-A chicken sandwich, fries, Chick-fil-A sauce, ranch, and if you've thrown calorie counting out the window, an Oreo milkshake...and feel no regrets. But if you are counting calories and are looking for something semi-guilt-free (is that even a real thing??), I love their chicken cool-wraps with balsamic vinaigrette and a small fry on the side (because how could I not?), so yummy!", "aspect_word": "cooking, waffle, fries, service, dinner, fry, entree, food, served, chicken sandwich, sauce, ranch, Oreo, milkshake, calories, chicken, wraps, with, balsamic vinaigrette", "sentiment": "neg, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neu, neu", "sentiment_score": "0.4289, 0.2929, 0.4294, 0.7970, 0.8160, 0.6616, 0.4045, 0.4182, 0.5638, 0.4707, 0.3540, 0.3869, 0.6627, 0.3053, 0.4215, 0.4269, 0.3394, 0.4460, 0.4652, 0.2945, 0.2686, 0.2995, 0.3503", "emotion": "joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, sadness, joy" }, { "review_id": "Y_DOCeZ80AWwuojEl_fH7Q", "business_id": "6Ok27EEt4IDU_8gAXP591w", "user_id": "i2C5NI9DVBCbn1hCeDjbZQ", "date": "2016-05-02 02:46:57", "stars": 5.0, "text": "It's hard to evaluate Subways because if you don't like the sandwich, it's more than likely your fault. This one is quite clean and the staff are friendly enough. All of the ingredients seem fresh and I've never received a stale sandwich. The one time I had a minor complaint, the owner personally contacted me and kindly resolved the situation. Because of the ownership and management, this Subway stands out as one of the best members of the chain I've visited.", "aspect_word": "sandwich, staff, ingredients, owner, ownership, management", "sentiment": "neu, pos, pos, neu, neg, neg, pos", "sentiment_score": "0.5497, 0.8442, 0.7817, 0.3778, 0.5245, 0.3663, 0.3814", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "RzCPket9fDgVqLPVUOBJ_Q", "business_id": "0FzbiQyBnFnH1OkMol_mgQ", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2019-11-27 16:26:53", "stars": 4.0, "text": "This is now my go-to 'Bux as I work at 18 & Market (I used to frequent the one at 20 & Market). During the morning rush it gets absolutely mobbed - use the mobile ordering if you can and you can swoop in and out to get your over-priced #DiabetesInaCup.\n\nMeanwhile, I treat myself to a latte about twice a week. Trying to cut down but I love them.\n\nI know people claim to not like Starbucks but the long lines here (quick moving) seem to indicate otherwise.\n\nGotta have my FiveBucks aka Charbucks!", "aspect_word": "priced, latte, lines", "sentiment": "neg, neu, neg", "sentiment_score": "0.5389, 0.4721, 0.6868", "emotion": "neutral, fear, neutral, sadness, neutral" }, { "review_id": "baqhIOov3l4zW4C1ScyJ-A", "business_id": "aB2WeeaMyM43SWMUy3hycA", "user_id": "jtdkM99IJXtsj-_YYofCRA", "date": "2017-01-25 02:53:15", "stars": 5.0, "text": "My favorite indianapolis area wingstop. The night crew is super cool and they are on point with their service. The jumbo wings extra well done are amazing with BBQ sauce and their house made blue cheese. Try it. Another favorite is the lemon pepper wings with the Cajun rub. Amazing flavor!", "aspect_word": "night crew, service, jumbo wings, BBQ sauce, cheese, lemon pepper wings, Cajun rub, flavor", "sentiment": "pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.4422, 0.8578, 0.5760, 0.7061, 0.5635, 0.5648, 0.3904, 0.7596", "emotion": "joy, joy, neutral, neutral, joy" }, { "review_id": "bjzY2KxLaidWX9yl87vy8Q", "business_id": "134KHhl61AbK9J92OfEtBQ", "user_id": "A-h1VpD4NhSQo9hlk5FzRg", "date": "2014-05-20 18:37:10", "stars": 5.0, "text": "This location has been my pharmacy for the last 15 years. The personnel have been friendly, accurate and reliable. Last minute emergencies don't seem to phase them, too much. With so much competition for your money, on an extremely profitable product like pharmaceuticals, my Walgreens knows me by name and makes it a pleasure for me to pick up my meds. \n\nI have also utilized the onsite Take Care clinic. I have stopped by twice, over the years, due to a sinus infection that needed immediate attention. Even though my general practitioner is a short distance away, the only appointments he had were at least a week into the future. I made the appointment with Take Care online and saw the nurse practitioner later the same day. There was no wait time and she was as pleasant as she was knowledgeable. My insurance was pre-approved and the whole experience was effortless.\n\nThe store is always orderly and clean. This store is a credit to their chain of drug stores.", "aspect_word": "personnel, product, onsite, wait", "sentiment": "pos, pos, neu, neg", "sentiment_score": "0.8080, 0.4805, 0.4186, 0.4534", "emotion": "neutral, joy, joy, neutral, sadness, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "He3pzkCJ5XpFNEQg9Ne8Vg", "business_id": "YnAlDbAGvBD8c4oSO8BVKA", "user_id": "tyT5SuNWUQOW_zcjPOfayQ", "date": "2017-04-07 15:20:19", "stars": 5.0, "text": "I'm not sure why there are so many negative reviews. I had a great breakfast sandwich on the go from here. The location is great. Grab a quick bite while you refuel your rental before hitting the busy airport. One minor niggle, I did wonder if the place was open because the chairs were still on the tables. The open sign was on though which helped.", "aspect_word": "breakfast sandwich, location, chairs, tables", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.7852, 0.7540, 0.3807, 0.5484", "emotion": "surprise, joy, joy, neutral, surprise, neutral, neutral" }, { "review_id": "MoBTI-IGREyABS0mxBqw5g", "business_id": "z0qIXsZTJFEnadxUPYdRhg", "user_id": "Ase_kJIYuT6yOsqqVPuWUA", "date": "2017-04-20 16:25:06", "stars": 2.0, "text": "2-3 man serviced rental car facility, on Veterans Memorial Blvd near Clearview, this location; spacious & moderately decorated, answered the call. \n\nA courtesy vehicle picked me up from the collision center & brought here to pick up a replacement rental, while my vehicle underwent body repairs. \n\nDespite my reservation, I was made to wait for a rental, with claims of dirty vehicles as the culprit. \n\nCustomer service here is fair.", "aspect_word": "reservation, Customer, service", "sentiment": "neu, pos, pos", "sentiment_score": "0.5442, 0.5904, 0.2799", "emotion": "joy, disgust, neutral, neutral" }, { "review_id": "fwylaFm0RwppWJ3V1MyocQ", "business_id": "8F6OsZYrl3LbR17teMJWJQ", "user_id": "-YAXThScggsREXhutAHkAA", "date": "2021-12-08 04:52:16", "stars": 4.0, "text": "I was cruising down Charlotte Pike headed back to the hotel and while I wasn't craving it, as soon as I saw that Sonic sign I just knew I had to get me a Cherry Limeade...and turns out I got a burger and some tots too. \n\nThis location is your standard Sonic with a drive thru and several curbside stations. I decided to hit the drive thru and while there was one car ahead of me, the process from order to exit was less around 5 minutes. \n\nService was solid at the speaker and at the window. The young lady on the speaker was friendly and helpful and the gentleman at the window was equally as nice. \n\nFood wise I got the double bacon cheese with tots. The burger was well prepared and to order, however the tots were way over fried. I usually love a crispier tot, but these were a little too far gone. \n\nOverall, this was a decent experience at Sonic and I would be happy to return.", "aspect_word": "Limeade, burger, Service, gentleman, Food, bacon cheese, Sonic", "sentiment": "neu, neu, pos, pos, pos, neu, pos, neu", "sentiment_score": "0.3495, 0.7400, 0.7447, 0.4675, 0.4384, 0.3229, 0.4518, 0.4481", "emotion": "surprise, neutral, neutral, surprise, neutral, neutral, fear, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "7BCECB7edFGdkqSH91Nnig", "business_id": "H_4dC0ImE5G8oNEyYcPHMg", "user_id": "QETAXBx3WqgP0oNEsyk_kA", "date": "2019-05-17 04:45:11", "stars": 1.0, "text": "back for another prescription. bad idea on my part walked up to the counter knowing 3 should be ready. guy behind the counter said 2 were ready and said one of them wasn't filled yet. so i said i know it should have been filled..... and he said yea like two days ago...... i swear to god i don't understand what goes on here. fill people's prescriptions, what is the issue with this pharmacy. and the fact that the kid knew it should have already been filled but it wasnt then had no response when i asked why....... like ok i dont get it anymore", "aspect_word": "counter, pharmacy", "sentiment": "neu, neu, neg", "sentiment_score": "0.5596, 0.6117, 0.3800", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "94foDMiZjDUJfneK9AY7yw", "business_id": "mUzkkIzkOxLw519OA9wo3g", "user_id": "2bwkuQOvkKue8oMDH81sTw", "date": "2015-06-09 13:00:52", "stars": 1.0, "text": "lucky they got 1 star. I was on my way to the bank and needed to get something quick on my way back to work. Pulled into the drive thru and ordered a chicken taco salad, yes a chicken taco salad, for the third time I had to tell the guy a chicken taco salad ! This couldn't be good. Pulled around to pay and there was a car in front of me. So I do what any red blooded American does, I start checking my emails on my phone. lol . So while I am responding to emails and rocking to the radio, I noticed I have been sitting here for 18 minutes. Yes, 18 minutes, way too long to be in a drive thru waiting for a salad. Luckily they don't have the coral lanes that keep you trapped. Sorry Steak N Shake, but I am in a bit of a rush to get to work, so I bailed out and went to Taco Bell.", "aspect_word": "chicken taco salad, guy, waiting, salad, lanes, Taco", "sentiment": "neu, neu, neg, neu, neu, neu, neg, neu", "sentiment_score": "0.6006, 0.5736, 0.5156, 0.5368, 0.3792, 0.7660, 0.2851, 0.4448", "emotion": "joy, neutral, surprise, surprise, neutral, sadness, neutral" }, { "review_id": "T01p1RdQoA12dvN0kibe6Q", "business_id": "Xxl7s55xGYUvRhM2QWh7xA", "user_id": "6bhxhCKHPImx7ctrlzrC9g", "date": "2015-10-29 15:47:22", "stars": 5.0, "text": "The customer service at this location is awesome. Last rental which was in October 16th, because of pricing in Philadelphia had made the reservation in Bensalem. The customer service attendant called me and honored the Bensalem price and picked me up bright and early in my house. The car was ready and available. This has been my go to rental place for the last 4 years and hopefully will continue working with them.", "aspect_word": "customer service, reservation, customer", "sentiment": "pos, neu, pos", "sentiment_score": "0.6307, 0.6757, 0.5252", "emotion": "joy, joy, neutral, neutral" }, { "review_id": "ZBQCUXGyufB4oQLdJBkQtA", "business_id": "DP8LHuAkXUeBxMxdn1WSHA", "user_id": "0y4IhGvqMUKqKbuW3D8TkA", "date": "2020-10-29 04:57:50", "stars": 1.0, "text": "Went through the drive through tonight and the rude employee said he couldn't hear me and in a rude tone said \"pull up to the window.\" Once there, got the attitude again because I had a coupon. After fumbling at the computer for five minutes he said \"it don't work.\" He then closed the window and went back to cutting up with his other employees. Will be making a call tomorrow during the day shift to see if a manager cares!", "aspect_word": "employee, manager", "sentiment": "neg, neg", "sentiment_score": "0.8630, 0.5959", "emotion": "anger, neutral, sadness, neutral" }, { "review_id": "2MjywwGnOAXNAAwMSM5B-w", "business_id": "AEgaEEWNGuXWBHUkf_fN3A", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2018-12-09 21:39:10", "stars": 1.0, "text": "Terrible customer service. I could feel the thickness of bad attitude immediately. It was cold out & I needed a warm place to wait for my Lyft sooooooo.....I waited in the non-existent line for one of the 3 non-busy employees to acknowledge me. I ordered a Pike because I didn't twist then to craft my usual espresso with care. The young man placed my coffee on the counter & walked away. \n\nI had to ask him, \"Excuse me, are you ready for me to scan?\" \n\nNonverbal gesture of a head nod was given. \n\nI scanned and walked away disgusted. \n\nCounter, nasty. Floors, nasty, display case, nasty. Service, nastier. \n\n~Christy", "aspect_word": "customer, service, attitude, line, employees, espresso, man, coffee, counter, Counter, Floors, display, Service", "sentiment": "neg, neg, neg, neg, neg, neu, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.8312, 0.6344, 0.7043, 0.4538, 0.7465, 0.5604, 0.6149, 0.6581, 0.6625, 0.6663, 0.5336, 0.6281, 0.8361", "emotion": "fear, disgust, sadness, neutral, neutral, neutral, neutral, neutral, neutral, fear, disgust, disgust, disgust" }, { "review_id": "Xmi5H8OhPhbmHgnTCGX45A", "business_id": "CCgwk15vFct7w7QzGBqIkA", "user_id": "tuoDDqTDCB-lDgelvMrp5Q", "date": "2019-05-24 21:44:26", "stars": 5.0, "text": "Great friendly staff at this target. So helpful. This target has a Starbucks that is super convenient as well. They have recently renovated this super target and it's well organized and very clean. They have also increased the number of self check out machines which makes things a lot easier and efficient to check out.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8914", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "dtsWnoS_Q3iKo3-scKh2jA", "business_id": "QjaUBZtuo1kdGmAj0axEYA", "user_id": "QGHOdieuSCyh98YMXoa__Q", "date": "2018-07-25 16:59:11", "stars": 1.0, "text": "I went there to get 4 new tires... 500 They called me and said I needed new brakes/pads and said that is an additional 500. I said ok and then I got there and it was 1400. When I got home my boyfriend said I did not need all that, and they played me for a fool because I am a woman. My car still was not right, a roll stability sensor kept alarming, so I took it to a mechanic who put on new front wheel bearings and who said I was lucky I came in when I did. Now the sensor is off and car feels right. I was hitting the brakes and it felt like my car was skidding forward and not really stopping. I called Firestone to ask about this, to be compensated, that I was upsold on something I did not need and I have had no response. I would not go there, especially if you are a woman. In this day and age you would think that this kind of stuff would not happen.. I am happy my car is doing fine now, sad they robbed me.", "aspect_word": "mechanic", "sentiment": "neg", "sentiment_score": "0.3617", "emotion": "neutral, neutral, neutral, neutral, anger, fear, joy, fear, sadness, surprise, neutral, sadness, neutral" }, { "review_id": "94GjEkXYqAvKu1WBnbZjZQ", "business_id": "quk1d6aRxJf4amQnf49F9Q", "user_id": "Fxke9jQx20y61tenQ744Kg", "date": "2019-07-09 04:45:08", "stars": 1.0, "text": "So usually this sonic is really good. I drove 15 minutes there and 15 minutes back to get something. My entire order was incorrect. So now I've yelled at my husband because I didnt want to go there to get him food in the first place, and went anyways. But the entire freaking order is incorrect!", "aspect_word": "sonic, food", "sentiment": "pos, neu", "sentiment_score": "0.5760, 0.7894", "emotion": "neutral, neutral, anger, anger" }, { "review_id": "zlTCKULr82XSv-Wu9I34pA", "business_id": "2NiDpXBHLOVzvKSqQqi6Eg", "user_id": "SuNjeE2StYjxuOB77ysHDA", "date": "2016-03-04 20:32:34", "stars": 1.0, "text": "What a disaster of a store - I felt like I was in an episode of Escape from New York. To his credit, the manager tried to handle out of control customers, but it was just too much for him to handle. I was with my wife and it was just not safe.", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.9009", "emotion": "sadness, neutral" }, { "review_id": "IylizBHQFqVJveTDOSJE5w", "business_id": "z6-UhljI4jqBMyMrCUoz0Q", "user_id": "yNfFV0_BeMetIbVMcDIWng", "date": "2017-12-06 11:45:07", "stars": 1.0, "text": "Terrible location!! I go yesterday after opening and order the Pike Place, their most popular coffee. I'm told they don't have any brewed. Okay, I get another coffee that's strong. I go today at 4:58 am, they open at 5:00 am. I expect to wait at the door for 2 minutes as SB usually opens the doors within seconds of the opening time. A woman comes to the door and tells me that they open at 5:00 but they don't have any coffee brewed, so it will be about 5 more minutes. She had no intention of letting me in. I commented that perhaps they should have started the coffee 3 minutes earlier, a time that will allow them to sell at the opening time. I leave and go to a SB 5 minutes away. The SB that I went to had the Pike Place ready, at 5:04 am!!! This SB is 1 block from my hotel. I will not be back. It's a new SB, so I suggest that someone in management tell them what \"open at 5:00\" truly means. It doesn't mean that the lights are on and the door is open, it means open and ready to do business. Obviously I'm cranky if I don't get my coffee first thing in the morning. BTW, I have never left a negative review for SB, as I love SB coffee.", "aspect_word": "location, coffee, door, doors, management, lights", "sentiment": "neg, pos, pos, neu, neu, neu, neu, neu, neg, neu, neu, neu, pos", "sentiment_score": "0.6694, 0.7659, 0.4515, 0.5328, 0.5186, 0.4700, 0.5181, 0.6328, 0.3396, 0.2768, 0.4976, 0.6961, 0.4074", "emotion": "fear, neutral, neutral, surprise, neutral, anger, neutral, neutral, surprise, sadness, neutral, neutral, anger, neutral, neutral" }, { "review_id": "MECH9nPgd2I23bdfMUA7tw", "business_id": "mN6hGN2Vgz7w5phQl5hNtw", "user_id": "_ntA5HPDzqBgwg7S3s7w7Q", "date": "2016-01-16 19:22:15", "stars": 4.0, "text": "I have always chosen Petsmart over any other pet supply chain and this location never fails to disappoint me. \n\nWe have always chosen to purchase food and treats from this location for our three cats. I think the litter options and prices are elevated above other purchasing options so I don't buy litter from Petsmart.\n\nRecently we brought a new kitten into our lives. Having an older cat and a kitten is hard from a food standpoint so we opted for canned food for the kitten until he hits 1 year of age. \n\nPetsmart has been great. I was paying $1.50 per can of food at the vet. I stopped into Petsmart for treats and stumbled upon his brand of canned food - Hill's Ideal Balance - for only $0.99 a can! Score! I went a tad crazy and bought 40 cans. I took them to the register and the employee and I chatted while he rang them up. Then, after scanning all the cans, he added a 10% discount because, as he said, \"kittens can be expensive.\"\n\nI've been back every two of so weeks since bringing our kitten home and they always have plenty of options in the brand and all for the same great price. No additional discounts on my recent visits but the customer service is still on point - despite weekend crowds on several of my visits.\n\nThe only downgrade is the parking lot. This entire shopping center is a pain to get in and out of. During peak times you can wait through several cycles of the light because there is no easy flow in and out of the parking lot.", "aspect_word": "location, food, treats, prices, canned food, employee, price, customer, service, crowds, parking, shopping, flow", "sentiment": "pos, neu, neu, neg, neu, neu, neu, neu, neu, neg, pos, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.4521, 0.6387, 0.4760, 0.4832, 0.4499, 0.3469, 0.6055, 0.5290, 0.3623, 0.3814, 0.4541, 0.4727, 0.4155, 0.3686, 0.5330, 0.4408, 0.2998, 0.4225", "emotion": "sadness, neutral, neutral, joy, neutral, sadness, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "9v0N0FrV-ruvmg758TbDBQ", "business_id": "yvk6mmjToQHHqeT17nrQ_A", "user_id": "4wFZgzj4DXB3Mn7Q1WLhXg", "date": "2012-12-12 00:35:01", "stars": 2.0, "text": "This location is famous for messing up special orders and even handing out full on sugared beverages instead of diet. My best friend is diabetic and is very cautious when ordering beverages, on more than one occasion, include one with a flavored latte that had a STICKER on it stating how it was to be made, she has been given regular beverages. She uses me as a taster when she is leery. \n\nPersonally I hate it that McDonald's ever went to taking special orders, they should have left that to Burger King.. but seriously.. if you're GOING to take special orders, the least you can do is be 100% sure that they honor it. \n\nRepeated phone conversations have merited little to no change at this location. Having been a McDonald's manager myself many years ago, I know that it IS possible to fix such things, someone just seems to be lazy at this location.", "aspect_word": "beverages, latte, manager", "sentiment": "neu, neu, neu, neu, neg", "sentiment_score": "0.3965, 0.6587, 0.3041, 0.5875, 0.6324", "emotion": "fear, joy, anger, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "uvbgzj-iNonHZE645NzEXA", "business_id": "ps3_Cfg3Rad464aXa71PqA", "user_id": "e-3h40UNHs2A5kUlkbv6zw", "date": "2016-04-24 18:21:13", "stars": 1.0, "text": "My car dealer ran out of cars and sent me to Enterprise. They gave me a new Toyota RAV4 to rent for the day while my car was being serviced.. I drove it home and back to the dealer - 15 miles. The RAV4 gets 25 MPG. I was charged $7.78 for gas. Really?? Never had an issue with a dealer rental car. Never again will I let them send me to Enterprise.\n\n\n**Update - I contacted the email you provided below. I got a return email from Enterprise asking me to click on a link to create a profile on Enterprise. No thank you.", "aspect_word": "dealer, gas", "sentiment": "neg, neu, neg", "sentiment_score": "0.3777, 0.4271, 0.4182", "emotion": "anger, neutral, neutral, sadness, neutral, surprise, neutral, surprise, neutral" }, { "review_id": "aeVfVWEyVDhlTsFnQanxNg", "business_id": "e0fQFkMjotdMPDlLyyCuLw", "user_id": "fSmu9RHYGm8saEFca7b0jw", "date": "2019-07-10 12:06:23", "stars": 5.0, "text": "This store is excellent. I go there on average 1-2x per week. Always quick, always courteous. They give suggestions for faster and cheaper ways to ship and pack. 100% reliable delivery. Super conveniently located. They pull up my phone number and all my account info is there. I appreciate that they don't waste my time. They have a full service store including notary, shipping, packing, scanning, copying - all services that I've used.", "aspect_word": "delivery, service, services", "sentiment": "pos, pos, pos", "sentiment_score": "0.7763, 0.4563, 0.4340", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "S4mvcGvSIAeBx6MWOVheWQ", "business_id": "dXQrVqsVNhQLxGL01zVQ8w", "user_id": "al8FS-CHH74RdaL33lGN_Q", "date": "2016-06-15 00:43:50", "stars": 1.0, "text": "Wouldn't honor the T-Mobile Tuesday frosty giveaway. The cashier said she \"thinks\" they don't participate in the promotion.\n\nThen I asked for the manager, but was told the manager was not available. The cashier clearly did not want to do her job, or perhaps she only wanted to do the job her way.", "aspect_word": "cashier, promotion, manager", "sentiment": "neg, neu, neg, neg, neg", "sentiment_score": "0.5873, 0.4629, 0.7293, 0.8054, 0.5550", "emotion": "neutral, sadness, neutral" }, { "review_id": "4ONdToPD6XfdfCI2X2gxpA", "business_id": "2heF73lJKRlvoWcKJ--95Q", "user_id": "ps6D20N7TcyUETA9QCwulA", "date": "2018-05-25 16:56:43", "stars": 1.0, "text": "This Taco Bell is the worst Taco Bell I have been to the service is slow and they are always short on wait staff. I ha to sit in drive through for 30 mins and when I tried to leave I could not because there drive through is set with a one lane with no room to leave and there were several cars behind me.", "aspect_word": "service, wait staff", "sentiment": "neg, neg", "sentiment_score": "0.8979, 0.6711", "emotion": "disgust, neutral" }, { "review_id": "pDvEvORg4H-ZO_GmG_l0nw", "business_id": "qLXO7VFOlWo2iocQBiUeRA", "user_id": "OH6KVbvDnGs0zWhYj5A9Yg", "date": "2015-04-24 13:17:18", "stars": 3.0, "text": "We frequent Sonic because my whole family is addicted to nerd slushies.\n\nGo try try one! Soooo goood. I personally recommend the blue raspberry or grape with nerds. \n\nI love that slushies are half price between 2 and 4. \n\nAs for service, this location is super hit or miss. I have had some really weird experiences and some really pleasant experiences. I am guessing they have high turnover on workers so that could explain the various levels of quality. \n\nThey have lots of drive ups, a drive thru and a walk up counter so even when busy, you can get service pretty fast. I recommend the drive thru if you are in a hurry.\n\nI wish slushies had no calories.", "aspect_word": "Sonic, slushies, raspberry, service, workers, quality, calories", "sentiment": "neu, neg, neg, pos, pos, pos, neg, neg, pos, neg, neg, neg", "sentiment_score": "0.4631, 0.3125, 0.2291, 0.3414, 0.3978, 0.4521, 0.4744, 0.4024, 0.6302, 0.4038, 0.2987, 0.3656", "emotion": "neutral, joy, neutral, joy, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "GR8Me63NCTYTNwfEnx5dog", "business_id": "zr3z36d9rRX68wKcHstOmA", "user_id": "D2JNJh_NaLmIq0ISPprYRA", "date": "2016-07-14 20:39:16", "stars": 1.0, "text": "i have been going to this location for several years now...well last 6 months or so service is hit and miss...today was the last time at this one. i went by to get a drink and pulled up after waiting for about 5 mins for someone to take my order..they were slammed so i understand. the girl came on and said \"can you pull to a closer stall its raining and we dont wanna get wet\"...ummm ok keep in mind it was not even sprinking rain. not to mention its packed so if i pulled closer where there wasnt anywhere else...sorry no more...", "aspect_word": "service, drink, rain", "sentiment": "neg, neu, neg", "sentiment_score": "0.7888, 0.8257, 0.3654", "emotion": "joy, neutral, neutral, sadness, neutral, neutral, surprise, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "6l6Fqz7z8Rx_gTCDBbOUmw", "business_id": "Xr08bwIBEsaQr83aJKQbNg", "user_id": "3aO7_-G9DyVbeQ9ehOjK-A", "date": "2015-11-24 10:13:03", "stars": 2.0, "text": "Newer location, the shelves are usually stocked adequately, but the staff really needs to work on customer service. The kids manning the cash registers are lifeless and altogether useless.\n\nThe pharmacy in the back is a crap shoot; you either get a good, efficient interaction or the worlds absolute worst. If you have to choose between this location or the one just up the Ridge at Ivyridge, come here; it's less of a mess.", "aspect_word": "shelves, staff, service, kids, manning, cash registers, interaction", "sentiment": "pos, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.6937, 0.8553, 0.3748, 0.5889, 0.3921, 0.5183, 0.4761", "emotion": "neutral, sadness, disgust, neutral, neutral" }, { "review_id": "gNIutnaNQvjJunf6ufXEEA", "business_id": "XTNu6IrYn_xn05wuqjrxiA", "user_id": "2LfozZiejXfQHcS52-Fv5w", "date": "2011-02-13 21:39:22", "stars": 5.0, "text": "walk in .. unnamed accomplice asks Jimmy john worker \" can I drink this in here \"? ( this being a can of four loko) Jimmy john worker \" yeah \" .. umm NICE!\n\nThe guys were friendly, and joked with us all while making me a veggie \"unwich\" with extra sprouts and extra guac :D I AM PLEASED! \n\nnothing is better than super friendly food service people who let you drink alcohol in their establishment!", "aspect_word": "sprouts, food service, alcohol", "sentiment": "neu, pos, neu", "sentiment_score": "0.4356, 0.5560, 0.3547", "emotion": "fear, neutral, neutral, joy" }, { "review_id": "Jc5RspeQbTJzfm2RGDTmpw", "business_id": "1lWASQ_QiT_RFPEeSvyF5w", "user_id": "GDiQZltspti4-vVU0S50KQ", "date": "2019-03-02 18:36:36", "stars": 1.0, "text": "I had to wait 1 hr and on top of that, my quarter pounder bacon burger with extra bacon did not get ANY bacon and they forgot a sausage McGriddle and my fries were cold. The manager had an attitude and asked me twice what I ordered nor did I get my receipt because the kiosk was out of paper.", "aspect_word": "bacon burger, bacon, sausage McGriddle, fries, manager, kiosk", "sentiment": "neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.4169, 0.3730, 0.3653, 0.4121, 0.6801, 0.9206, 0.4733", "emotion": "anger, neutral" }, { "review_id": "TMLza3yibBPft7pBHcNVfw", "business_id": "RVIDySg190UzD4bipBqSOQ", "user_id": "bbiNpZ-MAr2wpTewam9dQQ", "date": "2016-07-04 02:10:22", "stars": 1.0, "text": "Place is recently renovated. Nice. But my order was messed up. Clue: I HATE CATSUP on a burger. Catsup belongs on fries!\n\nSo, I ordered two double cheeseburgers with NO catsup, with extra mustard. They came sans mustard and dripped in catsup.\n\nOrdered cheeseburger w/bacon. It came WITHOUT bacon but with extra catsup.\n\nI'm afraid to examine my salad. Had to wait extra for chicken to be cooked.\n\nJust very sloppy work. Thanks for ruining my holiday.", "aspect_word": "CATSUP, burger, fries, cheeseburger w, bacon, salad, chicken", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4191, 0.8032, 0.7167, 0.4022, 0.3283, 0.4012, 0.6673, 0.5467", "emotion": "neutral, sadness, sadness, neutral, neutral, neutral, fear, sadness, neutral" }, { "review_id": "O4x8WgYGKToFAobeEDMsiQ", "business_id": "ZW4LHNY5kFNlmqFc6MFmeg", "user_id": "WvfDrD0vsyYkDjP51lgu5A", "date": "2016-10-26 18:13:45", "stars": 2.0, "text": "I rented a vehicle from here for two weeks in October 2016. Initial experience at pickup was very good and quick. I returned the vehicle after hours and realized after that that I had left my parking permit for work hanging on the rearview mirror. I called the location to ask if they could mail it to me. They refused. They said I could either come get it by 6pm that day and that was my only option. I had to work late, and the location isn't convenient to me in general. I pleaded, \"just throw it in an envelope, my address is on the agreement,\" and the person I spoke to said \"we are too busy to go to the post office.\" I said, \"Just give it to the mail carrier when your mail is dropped off. It's no rush. It doesn't have to happen today.\" He said, \"That is not a service we provide.\"\n\nI was mystified because I've always received exemplary customer service from Enterprise, including this location in the past. Later that day I received a phone call from them to ask me about my customer service experience. I could not take the call, but found this irritating as I clearly had not been pleased with their refusal to mail this permit to me.\n\nI am used to Enterprise going \"above and beyond,\" and they were not only unwilling to do so, they were unkind about it.", "aspect_word": "location, service, customer", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4978, 0.5087, 0.3895, 0.2819, 0.4804, 0.4032", "emotion": "joy, surprise, neutral, anger, neutral, sadness, neutral, neutral, neutral, neutral, neutral, surprise, neutral, anger, anger, neutral" }, { "review_id": "3wVf8DyUsTqhpQT6vwgXWA", "business_id": "fDCgLQkSI0BZuHTo5zHz8Q", "user_id": "dqrdUkd5RS8BQiF5k3_cXQ", "date": "2020-04-28 23:21:26", "stars": 3.0, "text": "Since I had to get out into the world, I decided to treat myself to picking up one of my favorite lunches and tea. Since this pandemic began, we have been eating out very little. Mostly because we aren't leaving our home as much, but also because of concerns of getting sick. \n\nFrom the road, I could see there was no line. But 4 other cars pulled in at the same time I did, so I ended up with a bit of a wait. However, it was actually not to bad for Panera. \n\nThe person who took my order bordered on rude and acted annoyed when I asked for my Panera rewards number to be added to my order. She said she'd get it from me at the window, but I still had to ask again when it came time to pay. She acted as if she took my number. \n\nI was expecting to have earned a free tea, but didn't. So, I logged into my account 24 hours later and nothing. What frustrates me is that she acted like she took the number and I declined a receipt, like many people are right now. So I can't just add the receipt number myself. Pretty disappointing.", "aspect_word": "lunches, tea, line, wait, Panera, person, receipt", "sentiment": "neu, neu, neg, neg, neu, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.5458, 0.7202, 0.4471, 0.7352, 0.3215, 0.2604, 0.5870, 0.5261, 0.5899, 0.3925, 0.4510", "emotion": "joy, neutral, fear, fear, neutral, anger, neutral, disgust, sadness, surprise, anger, neutral, sadness, neutral" }, { "review_id": "hr4JjekVkn50WbJvnfqwWA", "business_id": "OYLgL3G5rQdqPH7fH3__LQ", "user_id": "JhbbuwLiylUz_BmKBXdvsA", "date": "2016-12-15 15:22:48", "stars": 1.0, "text": "Very rude!!! My husband and I arrived at this Subway at 7:02 this morning. The sign claimed that they opened at 7:00 a.m. We could see a young lady setting up inside, but when we knocked on the door she looked up, then ignored us--3 times. She finally let us in at 7:18 without speaking to us and never offered any explanation or apology. She barely spoke the whole time we were there. This is my first Yelp review. I don't usually complain, but her behavior was ridiculous. I understand that people can be late, have a bad day, etc. But, all she had to do was let us in out of the cold (it was 20 degrees this morning) and say, \"I'm sorry--I'll be with you in a few minutes.\" That's all we needed. We'll never visit this Subway again.", "aspect_word": "Subway, lady", "sentiment": "neu, neg, neu", "sentiment_score": "0.5325, 0.5567, 0.4662", "emotion": "anger, surprise, sadness, surprise, anger, neutral, neutral, neutral" }, { "review_id": "3TxmCuovqsYRaIl4xlnAFQ", "business_id": "hMzkIHpy-mkbRzh9LvlxjQ", "user_id": "E11DJtV6nmLc5vS-uMF_eA", "date": "2014-03-12 19:21:06", "stars": 1.0, "text": "Having gone to many Jiffy Lubes over the years I trusted my oil change to this horror show. Not only did they BREAK MY CAR during a routine oil change, but the manager was extremely rude and insisted that the car simply broke, out of sheer bad luck, while Jiffy Lube had it in its garage to work on. The car drove in just fine for its oil change. The car was towed out to a repair shop. Jiffy Lube corporate is standing by these nasty human beings who not only BROKE MY CAR but were then RUDE, INSULTING AND DOWNRIGHT ROTTEN. If you want a working car, avoid this place at all costs!", "aspect_word": "manager, human, beings", "sentiment": "neg, neg, neg", "sentiment_score": "0.9269, 0.6386, 0.4267", "emotion": "fear, anger, neutral, sadness, disgust, neutral" }, { "review_id": "et8HpiMhinMpfpitpjBhyw", "business_id": "Q3ge5rGChoEbIjIUTk-qKw", "user_id": "y7H-4bWuX3eqC7C11DvQcA", "date": "2018-02-15 17:12:55", "stars": 4.0, "text": "This location was very clean, despite what I have read in other reviews. At noon on a weekday, there was only one other group of people eating here and no line. The girl who made my food was very nice and my meal was prepared at lighting speed. Unfortunately Qdoba discontinued my favorite meal choice here- which was a \"pick 2\"- where you could pick 2 items off the menu and get smaller portions of them. Such as a small quesadilla and small salad. Well, this was gone :( So I ordered a children's quesadilla and added fajita peppers. It came with a drink and tortilla chips for only $4.30 with tax!!! The quesadilla was excellent, but the Pico di Gallo on the side was super bland! Usually the Pico is really good here. I don't know if it was the tomatoes which weren't great, or they didn't add any lime juice to the Pico, but it was flavorless. Very dissapointing!! I will return again and hope a better batch of Pico will be made that day!!", "aspect_word": "location, food, meal, menu, portions, quesadilla, salad, fajita peppers, drink, tortilla chips, tomatoes, lime juice, flavorless, batch, Pico", "sentiment": "pos, pos, pos, neu, neu, neg, neu, neu, neu, neu, neu, neu, neu, pos, neg, neg, neg, pos, pos, neu", "sentiment_score": "0.7063, 0.5902, 0.4427, 0.4612, 0.7888, 0.5515, 0.2720, 0.3478, 0.3051, 0.3531, 0.4567, 0.7563, 0.4224, 0.4451, 0.4371, 0.3239, 0.5445, 0.3484, 0.2941, 0.1958", "emotion": "neutral, neutral, joy, sadness, neutral, sadness, neutral, disgust, sadness" }, { "review_id": "XDV5762wP14OW9HdD1Qjrw", "business_id": "373ZBNDhS4PJ6WF0JU6R7w", "user_id": "rd0u4-yh11Yz2ytNpfsL3w", "date": "2017-08-16 04:19:36", "stars": 1.0, "text": "I formerly gave this place 5 stars, but after the last few orders I'd give them 0 if I could. They consistently forget items, and tonight, I ordered at 11 and got at 12 on a Tuesday night. The only problem, I LIVE 2 minutes away!!!!! I called to check order status, and somebody said, sorry we deliver in order we receive! Does that make sense?!?! Also salad is nothing better than a grocery store bought pre made salad! BULLSHIT!!!!!!", "aspect_word": "salad", "sentiment": "neg, neu", "sentiment_score": "0.3116, 0.4359", "emotion": "neutral, neutral, surprise" }, { "review_id": "za7t5ivuajwub-zG6bJmhw", "business_id": "a2qjShp322QT0GnI2h-uHg", "user_id": "VlKNRnmHXQ3rtQb3HPlVag", "date": "2009-12-16 18:16:57", "stars": 2.0, "text": "I used to come here about once a week or so when I worked at the Party America that has since closed down in the Foothills Mall. The little Asian women who were working there at the time (and they still do since I've been back to that mall) were very friendly and got things done quickly. They recognized you and would remember your order. They also asked YOU if you wanted the mall discount (provided you were wearing a nametag or some other obvious sign you were an employee there). There were a couple of other people who worked there who weren't nearly as nice or quick and one of them waited til' a day when the other ladies weren't there to tell me they don't even do a mall discount. Knowing that she was lying, I reminded her that she herself had given me one the week before (coincidently when the little Asian ladies were there). \n\nAs for the food itself, its pretty standard mall-Chinese food. Nothing awesome, but I used to get the kung pao chicken and broccoli beef each time. Everyone said their orange chicken was good, but I just thought it was decent.", "aspect_word": "employee, food, Chinese food, kung, pao chicken, broccoli beef, orange chicken", "sentiment": "neg, neu, neu, pos, neu, neu, pos", "sentiment_score": "0.5722, 0.4501, 0.2791, 0.1919, 0.3063, 0.3134, 0.2777", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "U9CZUG_yjffjNErAFw8zpQ", "business_id": "S5vIOnSX2DAULwOwR8UQVA", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2019-08-05 17:47:56", "stars": 3.0, "text": "I have gotten 3 oil changes here over the past 18 or 20 months and there is always a wait. It gets busy. I have tried lunch hour (bad idea), Saturday (worse idea) and after work (not as bad as lunch, but maybe that is because I don't feel the stress of having to rush back to the office in under an hour).\n\nStaff is competent and prices are fair.\n\nNo issues and so far I will keep coming back.\nGonna try a random time (like 10:30 on a Tuesday or 2:30 on a Thursday) one of these days to see if it is any less crowded.", "aspect_word": "wait, lunch, Staff, prices", "sentiment": "neg, neu, neu, pos, pos", "sentiment_score": "0.7451, 0.5223, 0.5981, 0.7620, 0.5892", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "hg-xNvBp_JSurzSdxtyy_A", "business_id": "Pghh8cqcQrgH0U4BCwzjQA", "user_id": "wRlDKnAKnF2qm8srnqLf8w", "date": "2020-03-10 13:33:20", "stars": 4.0, "text": "I came to this location on accident. I was taking advantage of the footlong BOGO through the app, and this was the location that was selected, not the one closest to our house :/ However, when I arrived I was happy to see a very clean dining area, where a young man was cleaning off tables. A lady was making a sandwich for one customer with another in line. The young man finished what he was doing and went behind the counter to assist the other customer, but stopped when he noticed me. He asked if I had an online order and gave me my order. Both sandwiches (Italian BMT, and Tuna) were very good. If this place was closer, this would be my go-to location moving forward.", "aspect_word": "dining area, tables, sandwich, man, counter, sandwiches", "sentiment": "pos, neu, neu, neg, neu, pos", "sentiment_score": "0.4760, 0.4160, 0.7116, 0.4149, 0.4730, 0.3932", "emotion": "fear, joy, joy, neutral, neutral" }, { "review_id": "3B-nZpje-Z1xl_uIVzz96A", "business_id": "UdXpVlj1DCJ2ZFgU0uVVkA", "user_id": "E1ya_MvOl4XYUiFJU1xdBw", "date": "2018-04-08 01:25:11", "stars": 5.0, "text": "First time at this location. It doesn't look like a fast food place. Order area looks like a deli and there is a fireplace but it was not on. Service was quick. Food was hot and made as ordered. Young man cleaning the tables as quick as people leave. Hard worker. The place is clean. My husband had the four for 4 and I had the chicken sandwich. I'm not sure why there are so many negative reviews but I found everything to be fine", "aspect_word": "Service, Food, tables, chicken sandwich", "sentiment": "pos, pos, neu, neu", "sentiment_score": "0.4815, 0.4789, 0.4451, 0.4320", "emotion": "fear, surprise, neutral, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "dyvN2n5OIM91Ns9bvuuadA", "business_id": "GH8Pxb6n7CDZehbydWyDcg", "user_id": "K4l-QrTWeAjb5xOXd81iGw", "date": "2014-06-08 22:15:52", "stars": 4.0, "text": "Seriously, who doesn't love Dunks? Grab the best coffee in town And roll out with a fistful of sugary sweetness! I heard the other day that north easterners prefer Dunks, and southerners and west coasters prefer Starbucks....but my god, why would anyone want to pay 6$ for a coffee. Dunks is affordable and tastes better too!", "aspect_word": "coffee, sweetness", "sentiment": "pos, pos, neu", "sentiment_score": "0.8689, 0.4326, 0.6755", "emotion": "surprise, neutral, neutral, neutral, surprise" }, { "review_id": "H8gsMzHFB_EefiGZaq3u-g", "business_id": "lsGqBsJQET4kKxVJfH0jpw", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2012-03-31 20:06:31", "stars": 3.0, "text": "In a bind the other night for dinner. Son suggested Domino's. Oh, boy!! Well, this new crust thing is pretty darned good.\n\nI got Italian sausage and mushrooms. Medium pizza lasted four meals. Thin crust. Quite tasty.\n\nWe also got the new Parmesan bites. Holy cow were they terrific!! Yeasty warmness with the lovely tang of Parm. An order is 16.", "aspect_word": "dinner, crust, Italian sausage, pizza, meals, Parmesan bites, tang of Parm", "sentiment": "neu, pos, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.9285, 0.5180, 0.4213, 0.4485, 0.5844, 0.5499, 0.5710, 0.4550", "emotion": "neutral, joy, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "3FzBira07VuhRl-1FDqrEQ", "business_id": "-ilTnXu41RrxQITuolQhmQ", "user_id": "SQIsEEi-ZNLzLDN2dhmRvA", "date": "2015-01-22 18:29:55", "stars": 1.0, "text": "The longest lines and slowest service. There have been times where it took me a full 30 minutes from the time I got in line to the time I leave with a drink. I've found it to be faster to walk to the Starbucks on 34th street than it is to go here. Also, this location doesn't accept Starbucks Rewards", "aspect_word": "lines, service, drink, location", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.7865, 0.8898, 0.8331, 0.5545", "emotion": "neutral, neutral, surprise, sadness" }, { "review_id": "L98n8SvYQ16fLQiJ_UyFcA", "business_id": "KPzDlvjirWoWqQICXLgxsg", "user_id": "UOH40Q4iKDN7k5pgBkSvWw", "date": "2020-05-21 22:44:03", "stars": 1.0, "text": "We always seem to have problems at this Popeyes. Husband ordered a 4 piece chicken combo his order was okay. I ordered a chicken sandwich combo. The chicken had way too much batter. The mashed potatoes were a joke. It was literally four bites. It's not a very busy store, but they are always put together f either the chicken sandwich or the potatoes.", "aspect_word": "combo, chicken sandwich combo, chicken, batter, mashed potatoes, chicken sandwich", "sentiment": "neu, neu, neg, neg, neg, neu", "sentiment_score": "0.4027, 0.4202, 0.6957, 0.7845, 0.5951, 0.4381", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "RoNOm2fFNPdVBCEs_2ko8Q", "business_id": "TDuje7xk11t0vbU_65xsbQ", "user_id": "A4YsDUocwpqCjtaMS32R6g", "date": "2016-12-27 01:12:21", "stars": 4.0, "text": "Yes it's pizza. Yes it's a chain store. However, they get a good rating for their customer service. I order my pizza online. I make my choices in crust, sauce, veggies, meat, and crust flavor. Wow how wonderful to have so many choices. Once ordered online it informs me how long until my pizza is ready.\n\nUpon arriving at my Pizza Hut destination someone asks me if I am ordering or picking up. I tell them pick up. Then I am asked for my name. That's it. Then bingo bango and I am handed my pizza and asked to pay. They manager at this store is super kind and thoughtful. I am asked if I what cheese and peppers to which we decline. He rings me up. I slide my credit card and I am done. \n\nThis store is fast, efficient, clean, kind and thoughtful. I can't remember the names of the guys that worked the night I picked up my pizza but the whole crew should get kudos!!\n\nThanks for always being so thoughtful and kind.", "aspect_word": "pizza, customer, service, sauce, veggies, meat, crust, manager, cheese, peppers, crew", "sentiment": "neu, pos, pos, neu, neu, neu, neu, pos, neu, neu, pos, neu, neu, neu, pos", "sentiment_score": "0.5860, 0.7453, 0.3767, 0.6654, 0.5648, 0.4455, 0.3743, 0.4002, 0.6380, 0.7098, 0.6170, 0.4782, 0.4428, 0.6760, 0.3500", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "oqf26fd1SktkyqvACww3rw", "business_id": "GWFMUYXQZGPlsL9EMcGPZw", "user_id": "Iz0fWeJmMA8YWcV1cv__dQ", "date": "2020-08-21 02:20:19", "stars": 3.0, "text": "So we do a web order put in color and make of car pulled into parking lot in to pick up space no service after fifteen minutes get out go to door to all where my order was the manager tell me to protect his staff I have to get in line and tell them my name and they would give me my order at window but lo and behold fire white men pull up and get out and guess who got serve yup the fire white men I guess driving a new car with dark tint and my lady being 5'3 was a threat the manager there really had who he want to serve all our money was green after chilling down for bout ten minutes I drank my soda that was suppose to be coke it was cherry coke my nuggets was five and they charged me for fruit I never ordered worst spot for me and won't ever return", "aspect_word": "service, manager, staff", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4552, 0.6846, 0.4803, 0.7959", "emotion": NaN }, { "review_id": "u6f6Tyw8H_6pCcAdlCsNXg", "business_id": "1bzQnwSL3EsGqADWiPDF6A", "user_id": "YsDbMDO7GAfcqZOwicRzdQ", "date": "2015-05-03 18:46:08", "stars": 5.0, "text": "BOMB! BOMB! BOMB! Finally got my buns down here and was totally worth the drive . Went all out and ordered Texas Flood , Austinite, Augari, Federale Tacos ... 2 of each for my friend and I. We were not expecting them to be that big, and were struggling to finish them, but got it done! :-) ordered like we were at Loli's which are a bit smaller, now we know for next time.\nI was so happy to find out that you can get these tacos on corn tortillas which I love way better than flour. Double stacked deliciousness! \nFavorites - Texas Flood and Austinite! They used a whole avocado for the 2 Austinites . Ugh! They were so good! They are a little more on the pricier side at 3.50 a piece, but when you get them, you will understand why.. Way bigger than your usual taco, with double the awesomeness! This place put me in a food coma. I was swerving all the way home.. my friend kept telling me to stay off the white lines. Between this place and Loli's I never want to eat tacos anywhere else, and makes me want to lower the stars in other previous reviews. Delicious!", "aspect_word": "buns, tacos, corn, tortillas, taco, food, lines", "sentiment": "pos, pos, pos, neu, neu, neu, neg, neu", "sentiment_score": "0.3355, 0.4987, 0.3804, 0.3972, 0.4898, 0.5553, 0.2740, 0.6967", "emotion": "fear, neutral, neutral, neutral, surprise, joy, neutral, neutral, fear, neutral, anger, neutral" }, { "review_id": "bdr_sGrbY9Wq8vm-PDba1w", "business_id": "GLoP6o5UjGa3g-IP1L32JA", "user_id": "ONHZmsqXM686NJgzMvWeiQ", "date": "2014-10-24 17:43:11", "stars": 1.0, "text": "First off i could possibly be the worlds biggest fan of dunkin donuts!!!! coffee, donuts, everything they have is incredible. However today me and my gf go through drive thru and we ordered our coffee and a dozen halloween donuts. We got 4 \" halloween donuts\" (see picture) if you even wanna call them that and 8 regular donuts. how can somebody not aee tgis.before it is handed to a.customer? very dissappointed!!!! and our coffees were completly wrong. Horrible experience today! please work on better service.", "aspect_word": "donuts, coffee, customer, coffees, service", "sentiment": "neu, pos, pos, neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.3558, 0.5750, 0.5476, 0.6892, 0.4028, 0.3547, 0.6378, 0.2797, 0.4443, 0.4867", "emotion": "surprise, neutral, surprise, sadness, fear, neutral" }, { "review_id": "tBnDPdWwG6SufEV5i51lnw", "business_id": "m4Vxvy566FTJ-2GlTn3Obg", "user_id": "BmVwbsL8l0imz4slonyMaA", "date": "2021-06-23 07:23:17", "stars": 4.0, "text": "Haven't been to Mission BBQ in over a year and my bro wanted to take the other bors here to catch up over some pulled pork. My type of party. The line was a bit long, but mission moves pretty fast. I order a two meet sampler with fries, beans, and cornbread with pulled pork and brisket. \n\nThe brisket was good as usual, especially after pouring some memphis style bbq sauce all over it. The fries aren't anything special but make good dipping partners for the sauces. My fave was the brisket and the beans were ok. I personally wish the beans had some smokiness to them but they always taste straight out of a can, but a really good can if that makes sense. \n\nI randomly tried the strawberry shortcake for dessert with was tiny, but not too bad. I think I'll stick to my usual brisket sandwich and fries tho. The prices are a but high, but overall it's some darn good eatin'.", "aspect_word": "pork, line, fries, beans, cornbread with pulled pork, brisket, bbq sauce, dipping, sauces, shortcake, dessert, brisket sandwich, prices", "sentiment": "neu, neg, neu, neu, neu, neu, pos, neu, neg, pos, neu, pos, pos, neg, neu, neu, neu, neg", "sentiment_score": "0.4550, 0.6182, 0.5258, 0.4148, 0.4973, 0.3611, 0.5634, 0.3879, 0.3283, 0.3522, 0.3917, 0.4213, 0.3969, 0.2842, 0.7185, 0.3644, 0.4440, 0.6700", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "8bGuGz9opAWQIcn30yR9oA", "business_id": "YCFt3jhEJIHaXaKDOi8fYg", "user_id": "yh_HuAVqJ87kO8rhFamzTw", "date": "2016-04-29 14:08:21", "stars": 1.0, "text": "I had a schedule pickup for 4/29/16. They never showed up! I called QVC to voice my concern and was told I can contact USPS, so I called the office today 4/29/16 when they answered the phone they never address themselves as USPS. I had to asked if this was USPS, I spoke with the supervisor. He placed me on a 8 min hold and then a lady answered the phone said well we will be out their today. I said that's doesn't solve the problem you were paid to come yesterday she said we are not paid for deliveries. I said this is not a deliver its a pick up, as I explain to her my frustration and concerns she then said hol hol you need to slow down, pump you breaks. ( really ) she put the phone down while I was talking and then the supervisor picked up. I told him I am reporting this, it's sad we can't expect good customer service from a company that is all about customers! I am so disappointed in this office, it's always a issue at this office! I wish I didn't have to even give them a 1 star!", "aspect_word": "supervisor, customer, service", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5123, 0.6129, 0.4003, 0.3233", "emotion": "neutral, neutral, surprise, sadness, anger, surprise, sadness" }, { "review_id": "OWSR4tpUxYrFlNqYLakxdA", "business_id": "Sn00sOUJTyhoiZwyC2jHhw", "user_id": "pYXeL0RCqus2IfhthYCOyA", "date": "2012-01-23 02:07:31", "stars": 5.0, "text": "I don't think I've ever had bad service at a Subway. But this one is really over the top. My friend and I were greeted with the customary hello. We got the Yummy stuff I always get and the questions at each step. But as my friend and I sat and visited and she kept going out the feed the meter we were made to feel at home and were able to visit comfortably. We were going to eat at a pricey restaurant in the area cuz I knew we could hangout and talk. But finances won the day & it turned out OK.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8268", "emotion": "neutral, surprise, joy, neutral, joy, joy, joy, neutral" }, { "review_id": "YqyXSQnlpSNK_gnrXG2nAQ", "business_id": "eiGYExjwL-rxl7rP6i4trQ", "user_id": "_mAmm7gELdp03q8SZ6Fsyw", "date": "2017-02-13 19:52:39", "stars": 4.0, "text": "The only reason I gave this place 4 stars instead of 5 is because the area manager indicated I could not get a military discount because I wanted my order delivered. We were placing a large order for our movers and I couldn't leave the house to pick it up. Damon saved the day though because he got a fairly complicated order right and was here with our food, chips, and beverages freaky fast! I will return, maybe in person rather than delivery. :)", "aspect_word": "area, manager, food, chips, beverages", "sentiment": "neg, neg, neu, neu, neu", "sentiment_score": "0.5524, 0.5182, 0.6023, 0.4279, 0.3738", "emotion": "sadness, sadness, neutral, neutral" }, { "review_id": "uhsalRnU40qWLo0QR9GXuA", "business_id": "LdOluplf9hsVUgB9LUpTrg", "user_id": "kENzkjj6qKWBe1Wp6HBQaw", "date": "2013-12-13 17:52:48", "stars": 5.0, "text": "Best experience for a car rental I've had. I rented twice here in the last month. The manager goes out of his way to make sure your happy. The counter people were pleasant and they picked me up and dropped me off without waiting. I forgot my garage remote and they held it for me and even thought to put my name on it. ( would never been able to pick it out of the box that held lots of remotes).", "aspect_word": "manager, counter, remotes", "sentiment": "pos, pos, neg", "sentiment_score": "0.7301, 0.6332, 0.2307", "emotion": "joy, neutral, joy, surprise, neutral" }, { "review_id": "fIo5S6kaA0Aw-WO__FhNOg", "business_id": "1MPwu6bFI67m39SUXH1hxQ", "user_id": "KR5jXb96ao9MNcbazoUu2g", "date": "2020-12-24 15:26:01", "stars": 5.0, "text": "This Dunkin' Donuts gets five stars because of how great the staff is! The one girl in particular who has taken care of us is Varsha. Last week I went in with my three year old daughter and she gave her two munchkins--made my daughter's day! On the ride home she told me repeatedly \"that girl is so nice. She shared doughnuts with me.\"\nOutside of being sweet to my daughter, this team is fast and accurate with each order any time I've been there.", "aspect_word": "staff, munchkins, doughnuts", "sentiment": "pos, neu, neu", "sentiment_score": "0.9186, 0.3604, 0.4025", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "dw2PNl4xYjmmn1qTq_KQPg", "business_id": "kufdqqeufwSP6rgeIKLKAg", "user_id": "ONv1XV2oYgfdOh0MZ3C6Ug", "date": "2014-07-21 18:14:49", "stars": 1.0, "text": "This place is the worst. First of all it's filthy, they let homeless people , crackheads and prostitutes use the bathroom and basically just hang out throughout the whole place. The kids that play in the play place are filthy and rude it's sticky and gross constantly. The people working there are so rude and miserable I am sure they hate their lives and their jobs.. The worst part is they allow pan handlers to loiter right outside the door they do not make them leave and they harass and beg for money from every single customer coming in and out. I would not step foot in this place if I were paid to.. Stay away! Far away!", "aspect_word": "people, handlers", "sentiment": "neg, neg", "sentiment_score": "0.6203, 0.3068", "emotion": "disgust, disgust, disgust, anger, neutral, neutral, neutral" }, { "review_id": "rdPK5eGYNeCKbVqjQ9QlBg", "business_id": "6JjUFam24kazPf29gR-ZfA", "user_id": "uGjftOpphiLPrfHfS6H3PA", "date": "2021-08-21 18:49:15", "stars": 2.0, "text": "You have 5 people working. No one in line. 3 people waiting for drinks. Takes over 15min for them to make your drink. Terribly slow service. It's insane. Don't come here unless you have a lot of time. Drink is on par with Starbucks hence the 2 stars instead of just 1 star. But service is beyond slow and unacceptable especially at an airport when everyone is pushing time. Smh.", "aspect_word": "drinks, drink, service, Drink", "sentiment": "neu, neu, neg, neu, neg", "sentiment_score": "0.9067, 0.8483, 0.8807, 0.5575, 0.8790", "emotion": "neutral, neutral, neutral, sadness, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "eeLAbf48XLMLv8bOUgbjqA", "business_id": "K_WURZAvXtBd8bW8z2V-Lw", "user_id": "-kLVfaJytOJY2-QdQoCcNQ", "date": "2017-06-19 13:15:50", "stars": 2.0, "text": "Clean store, but somewhat scary people.\n\nEvery time I step into a Walmart I'm usually reminded why I don't shop there. Yes, the prices may be cheaper than what you find anywhere else, but the clientele can make me a little uneasy. A couple people seemed like they were on drugs (including an employee). This could just be their personality, but I still don't want to be around if they start going through withdrawal.\n\nThe good news is this is a clean Walmart. If I was just walking down the aisle in my own little bubble, I would find nothing wrong with the merchandise. It was around Easter and they even had giant stuffed minions with bunny ears for around $22! I didn't know I needed that, but I needed it.\n\nEven though this is a huge store, you still may not find everything you need. We were looking for a specific type of light bulb (my husband knows what we were looking for, I just know it looks like a swirly coil instead of the bulb) and we were unable to find it. \n\nIn the parking lot, a car actually swerved around us to pull in front to let passengers out (and I'm talking slow-moving passengers). It would have made more sense for them to just let us leave, and, you know, follow normal traffic patterns, but again, that's the clientele that comes here. \n\nI wouldn't stop people from coming here, but I will probably avoid it myself.", "aspect_word": "store, prices, clientele, employee, merchandise, parking, traffic", "sentiment": "pos, neg, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.5001, 0.6441, 0.5190, 0.4500, 0.7561, 0.3295, 0.3761, 0.3325, 0.2993", "emotion": "fear, fear, fear, disgust, neutral, joy, neutral, surprise, neutral, neutral, fear, neutral" }, { "review_id": "FO2w8c54yzJViku4JSC9Pg", "business_id": "SK5QTllf553tIKs0hGaZQg", "user_id": "h_erVp39Nr3tjZxEJk-6NQ", "date": "2017-02-16 02:28:47", "stars": 3.0, "text": "Food was hot and fresh. Cashier was friendly and courteous. Place was clean.\nMy food came without minutes and those that they had to cook from scratch were offered a complimentary beverage while they waited which was cool.\nI only will give a fast food chain. Like this four stars at most. I deducted one because their electronic fancy menu did not display the sides. I like Popeyes but don't go here often enough to remember the sides. When someone is spitting them out at me I feel obligated to choose the first one. Thus the one star deduction. Other than that great.", "aspect_word": "Food, Cashier, Place, food, beverage, menu, sides", "sentiment": "pos, pos, pos, neu, pos, pos, neu, neg, neg", "sentiment_score": "0.8436, 0.7771, 0.5694, 0.3978, 0.6095, 0.4416, 0.3338, 0.3205, 0.2831", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, surprise, neutral" }, { "review_id": "uZ7cvz5OSmLsD7uAFm-YHA", "business_id": "VSksu-hdu85Q_2IhBte9rA", "user_id": "dYX3khVy_zCHyhlHJ_f9pg", "date": "2017-04-15 19:57:48", "stars": 4.0, "text": "From the bad reviews I was almost afraid to stop here, but I was hungry and this location was convenient. Most of the reviews were from about nine months ago when the place first opened. Luckily I didn't let the reviews deter me.\nI went to the drive-through. Placed mine normal special order. I always get at least one start if they make my order correct so they got that star right. The drive-through look clean in the store look nice from the outside so there's another star. It was 4 o'clock in the afternoon approximately, and there is no one in line in front of me, so the line was pretty fast. Service was pretty quick, the employee was pretty helpful and friendly. I feel like she kind of had a trouble hearing me. She asked me a couple of times to repeat my order, which is why I did take off one star. When I got to the window she handed me my water with a little little loose. However she did seem to notice and Rightaway hand me a napkin and apologized for leaking water on me. She also included playing happens in my bag. \nBesides taking my order a little slow and having me repeat it, I was not asked if I wanted sauce. However I have plenty in my car from the people that have give me way too many sauces so it wasn't a problem. I don't know how this location would do in rush-hour, but during this non-busy time they were fine. The food was OK, the service was fine and friendly and my order was right, I can't complain and I would go back I was starving and in a hurry.", "aspect_word": "location, line, Service, employee, water, napkin, sauce, sauces, food, service", "sentiment": "pos, pos, pos, pos, neu, neu, neg, neu, neu, pos, pos", "sentiment_score": "0.6247, 0.4188, 0.7260, 0.7517, 0.2853, 0.1813, 0.3654, 0.6276, 0.5384, 0.5613, 0.6398", "emotion": "fear, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, fear, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "1JM4_ny5DoqayyvlJ4XCEw", "business_id": "Q3ZmeBnP96bqbxevkOT7Nw", "user_id": "Fa2-VD8cqcn98vqciVn3Gw", "date": "2014-09-29 05:52:08", "stars": 2.0, "text": "BURGER KING, WHERE ALL DRAGON MASTERS EAT!\n\nBurger King changed their advertising direction years ago to get away from \"The King\" and all the weirdness that surrounded him, and go a more traditional \"we sell burgers and also smoothies\" route; and for that I will never forgive them.\n\nHowever, flame-broiled Whoppers do have a more legit flavor than your average McDonald's fare, plus this location has a Coke Freestyle machine, which is always fun to experiment with. Of course, it is still pedantic fast food and they won't make you an Angry Whopper no matter how much you plead, so here we are at a big fat two stars.", "aspect_word": "burgers, flavor, Freestyle, food", "sentiment": "neu, pos, neu, pos", "sentiment_score": "0.6311, 0.5326, 0.2889, 0.5088", "emotion": "neutral, joy, neutral, neutral" }, { "review_id": "ob8iUlDLBpEwZ4-MMTOorg", "business_id": "U06K56fiCWYTtktwQkZ9TA", "user_id": "d67zTET_2IuVoWcUU0aWaQ", "date": "2012-10-14 18:42:43", "stars": 1.0, "text": "Desperate times calls for desperate measures. I was thirsting for some iced coffee so I stopped by this McDonald's. Bad mistake.\n\nThere was one line for two cashiers. I already saw this as a bad sign. But being polite, I stayed in the one line. However the other customers ahead of me where pretty dumb about what a line is and how it functions. One of the girls in line just stood there, even as the cashier was available to take her order.\n\nTo sum up, service was slow and the customers here were dumb. Including myself since I was dumb enough to come here. Avoid this McDonald's if you can!", "aspect_word": "iced, iced coffee, cashiers, line, cashier, service, customers", "sentiment": "neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.4967, 0.4067, 0.4388, 0.4056, 0.3446, 0.8698, 0.6554", "emotion": "fear, neutral, sadness, neutral, disgust, neutral, sadness, sadness, neutral" }, { "review_id": "fLoNBnoN-QoQ55Um8xFzJg", "business_id": "cRajtxYWcn1lIw7ec2vzig", "user_id": "0Igx-a1wAstiBDerGxXk2A", "date": "2013-03-26 16:10:39", "stars": 4.0, "text": "So it's a post office with all the usual stuff and employees who range from surly to friendly. So why that 4th star? Because it's location is so pretty...\n\nNo not the semi-abandoned hospital behind it but the bayou in front. If I was a postal worker, I would love working here just to watch the bayou out front during lunches and down time.", "aspect_word": "employees, location, lunches", "sentiment": "pos, pos, neu", "sentiment_score": "0.7366, 0.6952, 0.6962", "emotion": "neutral, surprise, neutral, neutral, neutral, joy, neutral" }, { "review_id": "bLNo13zg-1y7eOmbfRlHlA", "business_id": "olV4dxEL67Vzr8mz393SfA", "user_id": "2ywhEuEcJ1jRD3dxq1DtdA", "date": "2018-10-08 22:20:07", "stars": 1.0, "text": "Very upset with my order today.. This is my second time ordering from here and I quit... My pizza was made VERY SLOPPY WITH NO SAUCE.. Absolutely NOTHING BUT BREAD AND CHEESE SMH!!! Not only that but I didn't get any of my dipping sauce. I could of at least dipped the pizza but NOPE...", "aspect_word": "pizza, BREAD, sauce", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.7009, 0.4597, 0.3506, 0.3981", "emotion": "anger, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "LJ8oginmnv6uQZIvNMjQfQ", "business_id": "s5I05cRXMRgeajFVKuu4oQ", "user_id": "iUrkh-15Y6ZB2V1kUjV6hQ", "date": "2019-06-05 21:21:40", "stars": 3.0, "text": "They took out the power outlets at this location. I used to come here and plug in my laptop while eating to check my email. Why would they do that? They also don't give water like every other store. Workers are fast and enjoyable people, but management or owner have made decisions not good for me the customer which is a little disappointing.", "aspect_word": "management, owner", "sentiment": "neg, neg", "sentiment_score": "0.6615, 0.7588", "emotion": "neutral, neutral, sadness, neutral" }, { "review_id": "340L0oukijAsf7fdbECEFQ", "business_id": "17AnbEkqAiE66YFTDYFvgw", "user_id": "erbvb1HGwwNdslTYjvw-7Q", "date": "2014-07-04 06:23:31", "stars": 3.0, "text": "Normally not a fan of Buffalo Wild wings. I have been to a few of them in other states. And to this one and the one in Nampa a few time for a game or after an important meeting with big shoots. Another words after a round of golf with the buddy's :). . And just have not been a fan of the mega sports bars... And the wings are ok. And I've never done a review because isn't not horrible but it's not great either. \n\nSo why a review now? \n\nBecause I'm starting to like coming here more. I tryed some dry rub wings I really liked and the happy hour isn't to bad.. I like to add my own sauce because I was born a dipping and I shall remain that way till the day I die. I will always try a mom and pop place first but will come here due to peer pressure from the guys! And now be ok with it! Serve seems to be pretty freindly the last few time as well.", "aspect_word": "Buffalo Wild wings, bars, wings, sauce, Serve", "sentiment": "neu, neu, pos, pos, neu, neg", "sentiment_score": "0.3796, 0.3129, 0.3976, 0.2452, 0.5163, 0.2764", "emotion": "neutral, neutral, joy, fear, sadness, neutral, neutral, neutral, fear, joy, neutral, neutral, neutral" }, { "review_id": "nQMaIkv6Nyh_FvjMfGkhPA", "business_id": "nbzHH6xgT-6DiQA-dR93Uw", "user_id": "KHqBJiMT6mZio3vpu67MwQ", "date": "2017-03-17 19:14:31", "stars": 4.0, "text": "My local Walmart. I've never had any issues here. They have the everyday basics at the best price. I think this particular Walmart is nice. The bathrooms are kept clean and the cashiers are always friendly. I usually go at odd times so it's not crazy busy. Overall, it's a good Walmart and even though I hate going to Walmart, it is what it is.", "aspect_word": "price, bathrooms, cashiers", "sentiment": "pos, pos, pos", "sentiment_score": "0.7927, 0.6635, 0.4944", "emotion": "neutral, neutral, joy, neutral, neutral, joy, neutral" }, { "review_id": "nDAVzV2qgDCWJ6OTzCqUiA", "business_id": "IIG-MQnH1GiV0WHO4Cm-Bw", "user_id": "4lBXFdeemHvesQ3fkgbxSA", "date": "2018-06-13 15:21:48", "stars": 1.0, "text": "Trying to start the purchase of new kitchen cabinets and was told I couldn't proceed until I disclosed the value of my home so that Home Depot could \"suggest\" how much should be spent on the remodel. I find these questions highly intrusive and inappropriate. I won't be shopping for cabinets here.", "aspect_word": "kitchen cabinets", "sentiment": "neu", "sentiment_score": "0.4822", "emotion": "fear, disgust, neutral" }, { "review_id": "t-K7nsbSMd2X9IO2Y2UrzQ", "business_id": "rkem6aEo3vAG2VufybdwuA", "user_id": "JyzLjUFEIW3epNlHI6Oa6Q", "date": "2020-03-02 22:39:07", "stars": 3.0, "text": "I've been to this location a few times over the past few years and I noticed on my most recent visit that quality of food and the location, itself, has gone downhill. Not to mention, there isn't much value for the quality/quantity of food you get compared to similar restaurants in the area. \n\nThe restaurant felt dingy and our booth was a bit sticky and grimy. Service was pretty average and the Grilled Chicken on the Barbie I had was actually flavored very well. I did substitute the mixed vegetables for 4 sprigs of asparagus, which resulted in an upcharge for some reason. Also, for an entrée that included a breast of chicken and four asparagus, I don't know that $20 seems like a good deal.", "aspect_word": "quality, food, location, restaurant, booth, Service, Grilled, Grilled Chicken, vegetables, asparagus, entrée, breast, chicken", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.5476, 0.4544, 0.4268, 0.4972, 0.3762, 0.4623, 0.6589, 0.7312, 0.4662, 0.3334, 0.4913, 0.4885, 0.7573, 0.5053, 0.3843, 0.4516", "emotion": "neutral, sadness, neutral, neutral, surprise, neutral" }, { "review_id": "_lqqenWywC62Ek-evR4hUg", "business_id": "IG7PaeipjoBE_NSCIUJ4YQ", "user_id": "DyAOe1Uf96enrFE8X-pj2w", "date": "2012-02-11 17:50:28", "stars": 5.0, "text": "This particular Chick-FIl-A is run like a well-oiled machine and the attention to detail with customer service is unmatched.\n\nYou expect the more experienced employees to be stellar, but even the young high-school-age employees they have are great. It's a great experience every time I've been there, which is quite a bit.\n\nYou know you're going to be treated well if you come here, along with getting delicious food.", "aspect_word": "customer service, employees, food", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.6085, 0.7021, 0.6330, 0.8317", "emotion": "neutral, neutral, joy, neutral" }, { "review_id": "S7c_KbhtaBEMERVLXoQRHQ", "business_id": "gDWWvGMYGv-3AwG03zarjw", "user_id": "WaX5rCOD6UFIPHALwugTHw", "date": "2021-10-07 19:09:47", "stars": 5.0, "text": "They had a quality fried chicken sandwich before it was a craze. I got tempted by a picture on social media and then of course I had to have a few donuts and a lemonade too. It wasn't such a new thing like it seemed at the time. It was good still.\n\nThe place's napkins had emptied out and the re-stocker who came out later on was nice enough to give me a ton when I was eating on the side.", "aspect_word": "fried chicken sandwich, donuts, lemonade, napkins, stocker", "sentiment": "pos, neu, neu, neu, neg", "sentiment_score": "0.7458, 0.5349, 0.4684, 0.3449, 0.1713", "emotion": "neutral, joy, joy, neutral" }, { "review_id": "VDmiit8B5XK58_WA3wapjw", "business_id": "hu0-K0-gzU2E9DmIQqlQdg", "user_id": "wkrFqNxwTEEkG3mJV88Izw", "date": "2012-01-09 22:11:35", "stars": 4.0, "text": "I love fried chicken and I love Popeye's. When I was in Boise and craved fried chicken this Popeye's represent for me. Chickens were fresh (not raw, what I meant was FRESH FRIED). It was crunchy with a kick. Red beans & rice was delicious and pair it with Sweet Iced Tea = heaven for Olivia T.\n\nI will be back to this Popeye whenever I'm in Boise and in the mood for crispy fried chicken. Oh yeahhhhh FRIEDDD CHICKIIINNNN!!!", "aspect_word": "fried chicken, Chickens, Red beans & rice, Iced Tea, CHICKIIINNNN", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7043, 0.4321, 0.5904, 0.5429, 0.3462, 0.5480, 0.3557", "emotion": "joy, neutral, joy, joy, joy" }, { "review_id": "T7S6mpl_b92K_a_RupLyTg", "business_id": "H0eLQFT7e0U4ZAPURjASEw", "user_id": "-8Vf9roRMLb-_vxmM347Pg", "date": "2016-04-05 17:03:54", "stars": 1.0, "text": "These are by far the rudest people working that I have ever encountered in my life. I get that it's fast food, but it's not that hard to be nice. Also, don't put a bag on the counter after someone orders then swat their hand away and say only \"not yours\". I don't know if the employees aren't being treated fairly or if they have no standards of how a business is ran, but something needs to change asap.", "aspect_word": "food, counter, employees", "sentiment": "pos, neu, neg", "sentiment_score": "0.7844, 0.6206, 0.8176", "emotion": "disgust, neutral, neutral" }, { "review_id": "3MEBy3p2TGUaGWF6MhkSwg", "business_id": "4vNanaDGNn8TMkYdPWCQJQ", "user_id": "611h2amayRoHkr5zGpRJwQ", "date": "2016-07-26 15:24:14", "stars": 1.0, "text": "I love Papa John's, but this location slacks. I ordered 2 pizza's and after an hour waiting I called and they said it was on the way and should be to me in 15 minutes. Every 30 minutes went by I called and kept being told 15 more minutes. Needless to say, 3 hours later and cold pizza...........no refund, no apology. My pizza didn't arrive to my home until 2:15 a.m. They credited me a pizza on my next order, but due to the inconvenience I should have just been refunded. I don't even want the pizza they credited to me because I will die of starvation before it ever gets to me. So, no Papa John's, I will NOT be back.", "aspect_word": "location, pizza", "sentiment": "neg, neu, neg, neg, neu, neu", "sentiment_score": "0.4871, 0.6331, 0.7093, 0.5453, 0.5245, 0.4044", "emotion": "sadness, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "y6m82Bxus5SjcazjNTN4IA", "business_id": "runno-_uU9uOX_teFFBArQ", "user_id": "Oi1qbcz2m2SnwUeztGYcnQ", "date": "2011-12-28 21:28:16", "stars": 4.0, "text": "There are some chains that consistently do a great job for me. Wawa is one and these folks are another. This location is just another example of a well-run shop. It has a nice big parking lot. I rarely find what I want out of stock. Their sale items often attract me and their Extra Care affinity card gives me some great deals. When I check out the people are invariably nice.", "aspect_word": "parking, stock", "sentiment": "pos, neu", "sentiment_score": "0.5223, 0.4412", "emotion": "neutral, joy, joy, joy, joy, neutral" }, { "review_id": "jLixBjhJA3IJpc74lvlAdQ", "business_id": "pjySckVxOmrOG0byhxFKDw", "user_id": "w3p2J0zYBb4Yz5H0XO8tXA", "date": "2016-11-22 21:52:18", "stars": 1.0, "text": "I frequent Home Depot regularly for my line of work. I usually have decent experiences at other locations, although most workers at any location have limited knowledge. This location is absolutely awful. Workers typically have zero knowledge on departments they work in, the items are many times misplaced on shelves, workers are unbelievably rude and disrespectful. I've had to call corporate about terrible customer service in this store twice, and it doesn't seem to get any better. Even the customers who come to this location are disrespectful, especially in the parking lot. There's so much theft at this store, they treat everyone like a potential thief. Theres nothing professional about the \"Pro Desk\". That goes for most locations. And I am a Pro customer.", "aspect_word": "workers, location, Workers, customer, service, parking", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7130, 0.4597, 0.7369, 0.8116, 0.6511, 0.4739, 0.4605", "emotion": "neutral, neutral, disgust, anger, neutral, neutral, neutral, neutral" }, { "review_id": "PSEWSow7G0UhViD3ppmu3w", "business_id": "Da0i1u6dZjBoBSB4oAt5JA", "user_id": "hesdOZzRwDrfLKk4hJWmOA", "date": "2012-02-23 22:04:14", "stars": 5.0, "text": "Hands down the best experience I have ever had getting an oil change! They were all very friendly and didn't talk to me like I was some dumb girl they could pass something over on (like a lot of places do). I highly recommend you go out of your way to support these guys.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral" }, { "review_id": "p9tzgD7iKCNR6rtu6hTOYw", "business_id": "wh7vVt4Fn3MvZtR6jIUU6A", "user_id": "Nz71ukvVdBcuePQpGI8aQg", "date": "2012-03-05 21:55:09", "stars": 1.0, "text": "It is unbelievable how terrible this place is at everything. It doesn't matter if there is no one in line or 10 people in line, you will be waiting there at least 20 minutes to get a single sandwhich. Your order will never be correct and the food will be barely put together.\n\nThe people who work there make it clear that they could give a care in the slightest and seem almost purposefully to move slow.\n\nIn my 27 years of life, I have never made a complain to a manager of a restaurant (be that fast food, chain dining, or fine dining) except this place. It is just awful in every regard.", "aspect_word": "place, food, manager, dining", "sentiment": "neg, neg, neg, pos, pos", "sentiment_score": "0.4877, 0.6201, 0.7979, 0.3516, 0.5287", "emotion": "fear, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "cO7gW2XhLs2Cw6ObNQatpw", "business_id": "f9GuuUQ6CK8yhjJhsuOqiA", "user_id": "0YJ71QzqlIzFeJqOOeu6Ew", "date": "2017-02-02 01:58:35", "stars": 1.0, "text": "Why is it that franchises like Papa Johns want you to order online but make it twice as difficult as ordering over the phone and take three times as long. My apartment complex had a customer appreciation day with a 50% off online cupon code. I went online and chose my order and got to the checkout and put in CC info plus tip and I had to give email address or no order would process. Once I put in my email it recognized it and guess what? I did not remember my password. So the website REQUIRES me to go back to sign in page and sign in with password (which I don't remember) or reset password which would require me to logout and go to my email to get new reset password. I could have ordered my damn pizza over the phone ten minutes ago at this point but to get the customer appreciation discount I had to do this online. I don't care if you capture my email for future spam emails. I JUST WANT TO ORDER A DAMN PIZZA. I closed website out of frustration and\n Called Domino's \nEd Dykes Tampa", "aspect_word": "pizza, PIZZA", "sentiment": "neu, neg, neu", "sentiment_score": "0.5719, 0.2804, 0.3879", "emotion": "surprise, joy, surprise, neutral, anger, anger" }, { "review_id": "O3dAml7CWQKFubwHZ1Fv-Q", "business_id": "QbfQnAX9Z-5S0mQWeMYSLw", "user_id": "dvu83QWKsnnbGvNVQ3mv7A", "date": "2013-01-04 06:33:48", "stars": 4.0, "text": "I haven't gone to many Targets but since I moved out close to one, I've been frequenting it a lot. \n\nOkay, to be honest, I used to shop at Wal-Mart. I feel bad going that. I mean, I know these aren't \"Local\" businesses. At the same time, I often just need to get things that I don't have time to find at a local place. A tea pot. Tupper ware. Furniture. Work shirts. New gym shorts. Some food. I love some of the selection especially my beloved Soy Fruit & Protein 2-gallon drink, which is hard to find in town. \n\nOkay, I like Target. It doesn't have that ghetto feel that Wal-Marts have. I mean sometimes I want to see that, and Wal-Mart entertains me when I am in the mood (or have been drinking). But usually Target is so much more calm and relaxed, especially after 8 in the evening, I almost have it to myself. The checkout lines are more relaxed. And now the holidays are over and people are bankrupt or just refunding something, I can shop to my heart's content. \n\nSo, Target is a-OK with me. I won't give a 5 just because it's not the all purpose store for me and some of the prices aren't that good. But it is convenient one-stop shopping.", "aspect_word": "tea pot, Tupper ware, Furniture, food, selection, Fruit, gallon drink, checkout, lines, prices", "sentiment": "neu, neu, neu, pos, pos, neu, neu, neu, neg, neg", "sentiment_score": "0.4990, 0.2988, 0.2693, 0.6061, 0.5293, 0.3641, 0.4018, 0.3386, 0.2334, 0.6812", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, joy, neutral, neutral, sadness, neutral, joy, neutral" }, { "review_id": "2tOmsVW_tO7LDrxw3QSYKw", "business_id": "lUZQPcB0zcLC0MltLHhJ-Q", "user_id": "Sp2GV7D-_JLZMPQmDanzPQ", "date": "2020-03-08 23:03:30", "stars": 4.0, "text": "I'm a Walgreens fan for my pharmacy and photo needs, not much else. Location is convenient to home and hours are nice too. The loss of a star is just because the long wait times in the pharmacy area in addition to each time I come in for photo pickup I always have to ring the bell and wait for someone to come. Many times, it's sort of a longer wait. They just remodeled the inside of this location so the checkout line is different, which is nice. The store has always been clean and well organized. My photo orders are always good quality and love that I can build what I need and send to them right from my phone. They have a rewards program available and have the ability to clip coupons to your rewards account for usage in the store, which is nice as you don't have to worry about cutting them out, etc. Also typically have good deals on the boxed candy that we take w/us to movies for snacks -- just picked some up today which were 4 for $4.", "aspect_word": "Location, hours, wait, boxed, movies, snacks", "sentiment": "pos, pos, neg, neg, neu, neu, neu, neu", "sentiment_score": "0.4926, 0.4626, 0.7043, 0.6082, 0.4169, 0.2884, 0.3822, 0.6957", "emotion": "neutral, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "AmMt4pygrIe_hzZlVjICEQ", "business_id": "KdK5ZgbccDDSwxtPxE77jg", "user_id": "FVw62YhyWf0B8HPDZH0f5g", "date": "2010-11-24 16:42:16", "stars": 4.0, "text": "It's Jimmy John's. In case you don't know about this place, it's a great sandwich shop that tugs at my heart strings due to it being one of my staples in college. \n\nThe veggies are always fresh. The meats are freshly cut on the slicer. You can customize your sandwiches to basically anything you want. You can buy day old bread for a dollar. That's right .... one single dollar and you get some of the lovingness you can take home. The only thing missing from this place is that I come here sober for lunch rather than 12-16 drinks deep at 2 in the morning like I did back in college. \n\nOh yeah .... and who doesn't LOVE FREE SMELLS.", "aspect_word": "sandwich shop, veggies, meats, sandwiches, lunch, drinks, SMELLS", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.6023, 0.7598, 0.7261, 0.5689, 0.8626, 0.6203, 0.4061, 0.3644", "emotion": "neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, fear, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "T8tfm8NbZJ2mNRq-jAFUMw", "business_id": "CQF7yZgEEPb2kIiNOB5gBQ", "user_id": "WfiKbSZ6W0q-LEZ99zCZ3w", "date": "2014-11-08 02:29:46", "stars": 2.0, "text": "Call me a food snob if you must, but Indy has too many incredible restaurants to patronize yet another typical dull uninspired chain restaurant where the beer of the month is Miller Lite. Seriously?!? \n\nAlthough the service was great, the food was meh. I ordered the chicken fingers platter which basically looked like something I would order at Arby's. SUCH a disappointment. My bf enjoyed his quesadilla burger. This place is just not worth the visit. Ugh!", "aspect_word": "beer, service, food, chicken, fingers platter, quesadilla burger", "sentiment": "neg, pos, neg, neg, neu, neu", "sentiment_score": "0.3786, 0.7147, 0.3306, 0.3453, 0.4167, 0.3781", "emotion": "sadness, surprise, neutral, sadness, joy, disgust" }, { "review_id": "1MXlCjsruhO0KCcbFmFd_Q", "business_id": "PfPdwUAfH2JSQdB3zpaQnA", "user_id": "2rntFIovaowDlYQZ8EGc-Q", "date": "2020-07-20 19:34:36", "stars": 1.0, "text": "Do not go here, have been refusing to cancel my membership since March. And charging me each month. The manager just hangs up on me. They expected me to come in to cancel or go to the Post Office to cancel and get a certified check while the state was on lockdown and I have a newborn at home.\nThis place is a joke.", "aspect_word": "manager, place", "sentiment": "neg, neg", "sentiment_score": "0.9353, 0.4604", "emotion": "anger, fear, joy, neutral" }, { "review_id": "szXAcrwH7GTZ1MV7szPO6Q", "business_id": "OvBIbC96VOJMcYdZDqgwyQ", "user_id": "6myC6CAzervyWtlK-W17eQ", "date": "2018-04-07 00:11:15", "stars": 1.0, "text": "Don't waste your time at this joke of a hardware store. They won't match their OWN online prices. I'm actually being told that I have to go home, get the products I bought, return them, buy them on THEIR website with the coupon, select ship to store, and then walk out of their store with the exact same item instead of them doing a simple price adjust on an item I JUST bought a week ago. What a horrible, disgusting business model. SUGGESTION: Do not do ignorant online only BS \"sales\" if you can't match in store!!! An atrocity to customer service, without a doubt. I will not be back, and I will absolutely be canceling my Home Depot Consumer account. Not worth it.", "aspect_word": "prices, price, business, model, customer, service", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6747, 0.4339, 0.5268, 0.4783, 0.6175, 0.6711", "emotion": "neutral, neutral, disgust, disgust, sadness, sadness, neutral" }, { "review_id": "C4etDi1LCPNNI_Sv5BpfCw", "business_id": "lXWbCLYCEgM-coiPU1sQxw", "user_id": "e7ii2BFiyNOmH8VNiz-CHQ", "date": "2012-11-02 16:09:07", "stars": 1.0, "text": "The pizza tastes fine. As a matter of fact, I've gotten a pizza here practically every weekend since I moved to the area two years ago. This review is in regard to the staff I dealt with this past weekend. They were rude, dismissive, and unprofessional. I ordered a pizza for delivery. I was told it would be 30-45 minutes. Two hours later, I called them asking where it was. I understand things happen. I wasn't mad just hungry and wanted my pizza. That's when they accused me of not answering my door. I live in a small apartment with a dog that barks at the slightest noise. I never left my living room nor did my dog so much as woof in the two hours that I waited for my pizza. I was polite up until I was accused of not answering my door. But that could have even been excused had I at least received an apology. But one never came. Costumer service is not that difficult especially when the costumer is trying to work with you. To the man I talked to Saturday night, I want you to practice saying this \"I'm sorry, is there anything I can do to make your experience better?\" It may take some practice but I can guarantee you'll get better results in life.", "aspect_word": "pizza, staff, delivery, Costumer, service, costumer, man", "sentiment": "pos, neu, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8654, 0.5815, 0.9240, 0.6628, 0.6122, 0.5209, 0.6330, 0.6207, 0.4648, 0.5536, 0.5808, 0.4366, 0.7485", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, anger, anger, fear, neutral, anger, sadness, neutral, neutral" }, { "review_id": "pSq1nlLQmoSUj7JaAEuAsQ", "business_id": "6xP0p1dR0oC_YgPUhD_oZA", "user_id": "iZgxYZeYnzWgP05os1EyVQ", "date": "2020-11-23 22:47:55", "stars": 1.0, "text": "The staff is inept! They signed for my package for 3 weeks lost it, accused me of picking it up, called me to tell me they found it, have yet to apologize. Then on top of that a staff member said the post office would no longer sign for my packages (I've had the post office box not even 5 weeks). All because THEY lost my package.\n\nA staff member told me I'd have to been there to sign for my own packages! I'm like what?! They don't know their own rules, let alone what they're doing!\n\nFor mailing purposes, PO Boxes are considered a physical location. If a mailpiece that is addressed to a PO Box must be signed for, or is too large to fit in the box, the Post Office™ will place in your box either:\n\nAccording to the US Post Office regarding post office box deliveries if you have a package:\nA key to a larger storage locker within the same facility (for a larger item)\nA notice that you can take to a window clerk to collect your item(s).\n\nFind another post office without the ineptitude.", "aspect_word": "staff, packages, locker, clerk, ineptitude", "sentiment": "neg, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.9167, 0.7920, 0.8361, 0.4327, 0.2475, 0.3300, 0.5705", "emotion": "sadness, surprise, neutral, neutral, neutral" }, { "review_id": "9J0fZi7YYzlhoyK-pPkZaA", "business_id": "qTpPFlmhcilgm8rZU89-Og", "user_id": "zk_f4wpo5CVUzfkVol8sjw", "date": "2018-07-26 23:58:06", "stars": 5.0, "text": "This is one of the best UPS stores I have visited. They thrive on customer satisfaction and their courteous nature is one to experience.\nI have visited this store multiple times over the past 2 months and I have never been disappointed. They go the extra mile to ensure all my requirements are met. Eg. Last time I visited I wanted a folder to keep my print outs and they don't sell this product.. but the person at the front desk was kind enough to get me a one from their inventory and offered it to me for free...\n\nI will definitely be a loyal customer here for a long time!\nThanks guys and hope you keep up this level of service!", "aspect_word": "desk, inventory, service", "sentiment": "pos, neu, pos", "sentiment_score": "0.2119, 0.3503, 0.7564", "emotion": "joy, joy, sadness, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "GRXFZc4ATd6zrpJYRw2-wg", "business_id": "hTDcA_zGHPI_51yFDKc-kw", "user_id": "6zjeAGdCGW9ZF4DQkRT1dg", "date": "2015-10-27 16:37:50", "stars": 1.0, "text": "I love Taco Bell and rarely do I have a complaint about a visit, however since moving close to this one, I have not had a decent visit. There is usually at least one error in my order, and the items are filled with half of what they were at the last Taco Bell I lived next to. Also, when you order four items and ask for 'a lot' of fire sauce, 4 packets does not qualify.", "aspect_word": "Taco, fire sauce", "sentiment": "pos, neu", "sentiment_score": "0.5088, 0.3836", "emotion": "neutral, neutral, neutral" }, { "review_id": "UbG-33k9z7W0PIvpFozaRQ", "business_id": "tg8mH91AaGjLL93Eg8mL0A", "user_id": "0ge1098FnaWkVQ2IQuXNbA", "date": "2011-04-06 20:56:10", "stars": 5.0, "text": "Popeyes has THE best fried chicken you can anywhere. The spices in the batter is what makes it.......if you get the non-spicy chicken you won't know what I'm talking about. The spicy chicken is where it's at!\n\nThe biscuits are also amazing too.....I don't know what it is, but it's almost as if they put crack in the biscuits.....they are just amazing.\n\nThis particular location is just okay; it's your regular run of the mill popeyes. It seems that late @ night towards closing time they run out of chicken, but the employees are very accommodating when it comes to that. If you request substitutions (such as thighs for legs or wings for a leg) they will usually grant it, it just depends on who you get. Most popeyes I go to it's hit or miss.", "aspect_word": "fried chicken, spices, batter, chicken, spicy, biscuits, location, employees, wings", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu, pos, neu, pos, neu", "sentiment_score": "0.7605, 0.7331, 0.3943, 0.3101, 0.4887, 0.3996, 0.8054, 0.3257, 0.3797, 0.4242, 0.7504, 0.5532", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "j3Voza4W5BHeEQ1UDPhaAg", "business_id": "fdvU5PYSezfXVesmXD-fyw", "user_id": "1W9W4nkvcDpn6E0tnv4Z2Q", "date": "2017-03-18 04:21:41", "stars": 2.0, "text": "Waited up front for 15 mins to do massage/body enhancement/ hydromasssge . The guy who was supposed to be up front was hanging out in the back. I only got to do body enhancment and didnt want to wait another who knows how long for him\nTo come back up front. I got annoyed and left", "aspect_word": "guy", "sentiment": "neg", "sentiment_score": "0.4758", "emotion": "fear, neutral, anger" }, { "review_id": "PvFHj0PsvW7rBqFFHto-6Q", "business_id": "TwPkrfYzpBQwT0-KxAUZBA", "user_id": "dvuk2AH4MSH5gWln1WwKAg", "date": "2021-06-28 22:35:07", "stars": 4.0, "text": "Came through during lunch bc my nephew loves Taco Bell. This place is situated right in the middle of a lot of stuff and tends to get very busy during peak hours. I felt like the line moved at a decent rate and the people that served us were nice. Our food order was correct and good.", "aspect_word": "lunch, rate, people, food", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.8724, 0.4560, 0.5009, 0.6751", "emotion": "joy, neutral, joy, neutral, neutral" }, { "review_id": "CccKVfKGecKuNRTdV7_8CA", "business_id": "1bYPf-ERbbhP3_MuEM7rug", "user_id": "NkkB-2YYZZCOKfbcGoKngA", "date": "2018-11-29 01:29:14", "stars": 4.0, "text": "They finally opened! It seems like they had been clothes for ever! AnyWho, we stopped in today to get a 12 pack party pack. The entire store has been redone. The entire staff is very pleasant. This door seems more spacey and more trendy than it used to be. They have a pub height center area with charging stations available. The store was very clean and quite frankly the quickest Taco Bell I have ever been to.", "aspect_word": "staff, Taco", "sentiment": "pos, pos", "sentiment_score": "0.7734, 0.5729", "emotion": "surprise, joy, neutral, neutral, joy, neutral" }, { "review_id": "P1umUIB4P3rILloMgyaFKw", "business_id": "V9DmEBXz_zgNMR395MRcXA", "user_id": "K1nldljTw3dufVZ_8XYFlw", "date": "2019-11-04 10:31:59", "stars": 1.0, "text": "Ordered 15 pizzas for a work party today around 11am, half hour after the 635 millers Hill Rd location opened at 10:30 am. Given 1:15 as the delivery time. Pizzas arrived lukewarm at 2pm. The online tracker showed the pizzas delivered at 1:30. Called the store and was told the delivery person just left to deliver. Neither the delivery person nor the person answering the phone apologized for the delay. Must be nice getting the tip in advance. 20+ very hungry people extremely disappointed. Exceptionally poor experience and we will not be ordering from them again. Not good business practice to disappoint surrounding businesses with poor service.", "aspect_word": "pizzas, Pizzas, delivery, service", "sentiment": "neu, neu, neu, neg, neg, neg", "sentiment_score": "0.5147, 0.3715, 0.4149, 0.3309, 0.3451, 0.8385", "emotion": "neutral, neutral, neutral, surprise, sadness, joy, sadness, neutral, sadness, neutral" }, { "review_id": "8e9jJhp6hJv0G1C-PTPjXA", "business_id": "Ee0DwQtmCxhcwSFvX1Gl6g", "user_id": "SB0v_3xMDi1HIHF7PGF4Zw", "date": "2016-09-09 21:06:51", "stars": 3.0, "text": "Great management and it's much appreciated! \n\nI ordered my usual: salad, breadsticks, alfredo dip and Steak Gorgonzola. The manager asked how my meal was and I told her the good and the not so great.\n\nShe saw that my meal didn't meet my expectations and took it off the bill. I was so surprised because my feedback wasn't all bad! \n\nShe took the feedback and said she would taste it herself and see what could be done for improvement. \n\nWe need more managers like this in the world.", "aspect_word": "management, salad, breadsticks, alfredo dip, Steak Gorgonzola, Gorgonzola, manager, meal, bill, managers", "sentiment": "pos, neu, neu, neu, neu, neu, neg, neu, neu, neu, pos", "sentiment_score": "0.8526, 0.6715, 0.4888, 0.4658, 0.4540, 0.4126, 0.6325, 0.6713, 0.5175, 0.4637, 0.7475", "emotion": "joy, neutral, surprise, neutral" }, { "review_id": "IqKaOeJmeogHhuI09hsZyQ", "business_id": "LeAOvcd_8QnBlUMHJoproQ", "user_id": "GtKWQWN0cBqsyUmwPl7GYw", "date": "2011-02-26 16:18:17", "stars": 1.0, "text": "I'm gettin tired of all the crap from china that the depot and lowes sells. Think I'm going to shop at Sears hardware for now on. If your buying this stuff for your home better go elsewhere for your fixtures and hardware. Just another big American company squeezin margins out of everything they sell all made in China. I predict a revival of your neighborhood hardware store.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, surprise, surprise, neutral" }, { "review_id": "dR_wkRlYQSL_RYGCW_8FRA", "business_id": "fbqRhaNrg8CyRlage5pjYA", "user_id": "RJqSpP4P8LQohlZDb5-s0A", "date": "2018-12-10 23:43:44", "stars": 5.0, "text": "In contrast to the incredibly unreliable 104 st branch, this branch is friendly and helpful going well out of their way to make you happy.\n\nThe manager, Monina, has a wonderful phone personality. Once she understood I was stiffed on my reservation at my regular branch, she jumped in to get me a vehicle with no notice. In moments she found me a vehicle and my options for my day out expanded to the possibility of great adventures in shopping.\n\nThe driver, Mike from Ethiopia, picked me up at home. A great conversationalist, we covered the secrets of injera (the ubiquitous Ethiopian bread that underlies every meal) and the coffee ritual that frames their most delicious beans. I spent thrice the amount of time with Mike than I expected because my wallet fell out of my pocket at home, which I discovered once at the rental branch, so he took me back home and then back to the agency. Smiles all around.\n\nThis is what customer service ought to be like. This is what builds customer loyalty. Thank you for being awesome, Monina and Mike and Sim. \n\nEnterprise almost lost a fiercely loyal client today...(see the 104st branch review) but Monina and the gang made me a believer once again. A million thanks!!", "aspect_word": "manager, reservation, driver, injera, meal, coffee, beans, customer, service", "sentiment": "pos, neu, pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.7445, 0.6318, 0.4922, 0.3123, 0.7035, 0.6540, 0.7717, 0.3693, 0.2437", "emotion": "joy, joy, anger, joy, neutral, neutral, surprise, neutral, neutral, neutral, joy, sadness, neutral, neutral, joy, joy" }, { "review_id": "z7EAimxZxCioD377f4Ntig", "business_id": "MLNZIwvYb7MiVkSm0lFFhA", "user_id": "QdGZMiWZbX70OG1it9h7kQ", "date": "2018-02-10 22:29:16", "stars": 1.0, "text": "Typical experience for fast food in Bridgeton. They were completely out of all diet soda products supposedly because the manager forgot to order them. No apology. Just \"we're out.\" Unacceptable for a McDonald's. Where's the brand standard for this location? Is there no oversight. It's something like this every time I come to this location. Not sure why I keep giving them a chance.", "aspect_word": "food, manager", "sentiment": "neu, neg", "sentiment_score": "0.3528, 0.9156", "emotion": "neutral, sadness, neutral, disgust, neutral, surprise, neutral" }, { "review_id": "npMm07sHFc7PYP6oNTj-Hg", "business_id": "GJRL2aR72jk7xnQh3hn1fA", "user_id": "RKULSOrIvvYpDmtuYXEXzA", "date": "2016-10-14 03:11:22", "stars": 4.0, "text": "Visited: Wednesday - October 12, 2016 - 10AM\n\nVisiting a Cracker Barrel reminds one of simpler days. Full blown Americana exemplified by farming equipment hung overhead, pictures, advertising signs by businesses no longer operating and a barrage of colors. Oh, almost forgot, Cracker Barrel serves food.\n\nI ordered one sunny-side-egg, sausage, dry toast, and black coffee. The egg and sausage were perfectly cooked and hot. The toast was browned nicely. The coffee was hot and as I requested, black. Normally, the server provides sugar or sweetener with cream despite my order of black coffee. This time, just the coffee. The coffee was better the previous visit.\n\nAs I was paying for the breakfast, I asked the cashier to add the cost of Goldberg's peanut chews that was beckoning. I'm a prime example why perfectly placed items for quick purchase works. \n\nThe next time I visit Cracker Barrel, maybe I'll play a game of checkers on the porch seated next to the row of rocking chairs.\n\n----------------------------------------------------------\n\nAside: you can blame American Airlines for the embellished review of what amounts to nothing more than breakfast. We have been SEATED ON THE PLANE for 2 hours on a repair promised to last THIRTY minutes.", "aspect_word": "food, egg, sausage, toast, coffee, server, cream, breakfast, cashier, checkers, porch, chairs, PLANE", "sentiment": "neu, neu, neu, pos, pos, pos, pos, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4480, 0.2632, 0.3448, 0.3070, 0.5398, 0.5503, 0.4616, 0.4049, 0.2713, 0.3804, 0.4934, 0.8011, 0.3450, 0.3406, 0.3470, 0.2501, 0.6431, 0.4275", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "xFyrDB56CTkeUo-kmXs1MA", "business_id": "f6B7YotlkKfXr9xN-TbpwA", "user_id": "lMY8NBPyzlPbbu-KBYfD9A", "date": "2015-06-24 23:55:46", "stars": 4.0, "text": "Walmart is Walmart; nothing more nothing less.\n\nIf you'e experienced one you've experienced them all lol...yep 20 possible lanes but only 3 have the \"open\" light on because they refuse to staff enough employees to cover the typical Walmart crowds. Therefore the wait is excessive, the aisles are less than tidy and the produce is scarce.\n\nThat sums up 90% of all Walmarts. But I still go and likely, so will you", "aspect_word": "staff, employees, wait, aisles, produce", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.4703, 0.5400, 0.8153, 0.4262, 0.4804", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "4GzzK1JGFQbt8HF_2FPUiw", "business_id": "fNBday9iMr-_VOzPDfP_OQ", "user_id": "ovUBZdJI16y-qasoqnGt5Q", "date": "2014-02-14 18:23:51", "stars": 4.0, "text": "I have never had a bad experience at this Home Depot. From getting paint mixed to picking up items for work. Most recently I've been visiting for packing material and totes. They have a good selection, and prices are on par with other places, expensive! But sadly moving is :/\n\nThe service is what makes this location really shines. When visiting last, I was picking out 54 gallon totes and I had an associate help me carry them to the register and then help me to my truck. I was going to carry them out myself, but thank you so much for your help! Whenever that happens it always makes me feel fuzzy inside. Lame I know, but it's awesome! \n\nYes the location can be sketchy, but it's nice to have a friendly atmosphere to pick out any of your hardware needs.", "aspect_word": "selection, prices, service, location, atmosphere", "sentiment": "pos, neg, pos, pos, neg, pos", "sentiment_score": "0.6052, 0.4725, 0.7432, 0.4867, 0.5712, 0.7730", "emotion": "neutral, neutral, sadness, neutral, fear, joy, neutral" }, { "review_id": "TJ3m-3gkWdd7X_GV556P7A", "business_id": "akXpyB0xk_woUvqnWiAE0A", "user_id": "vU9_lZqJQIR8btUYw7fqxA", "date": "2018-07-30 11:12:29", "stars": 3.0, "text": "I was in the Swarthmore area last Sunday night and decided to stop off at Dunkin Donuts to get a quick snack. \n\nI came in and was shocked by how crowded and how long the line was at Dunkin Donuts at 6:00 PM on a Sunday night. However, I soon realized the crowd was due to the fact that the Dunkin Donuts only had one staff member. \n\nI waited in line for around 15 minutes before finally being helped. I went ahead and ordered a medium, frozen hot chocolate and a chocolate donut. The frozen hot chocolate was made very quickly, but ended up still tasting good. The staff member was also nice and threw in a couple of free Munchkins.\n\nI had the donut inside of the restaurant and even though it was fairly late in the day, it still tasted nice as fresh. \n\nThe seating options here are also very good with some counter seating, which faces a window as well as some other tables and seats. \n\nAltogether, while I think this Dunkin Donuts could do a better job of dealing with crowds they have nice staff, adequate seating and tasty food.", "aspect_word": "snack, line, crowd, staff, hot chocolate, donut, frozen hot chocolate, Munchkins, seating, counter seating, tables, seats, food", "sentiment": "neu, neg, neg, neg, neu, neu, pos, pos, pos, neu, neu, pos, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.5911, 0.5143, 0.5747, 0.7026, 0.3941, 0.4294, 0.3706, 0.7829, 0.3042, 0.3198, 0.4652, 0.3856, 0.3085, 0.4685, 0.3488, 0.7688, 0.6695, 0.7593", "emotion": "neutral, surprise, surprise, neutral, joy, joy, joy, neutral, neutral, neutral" }, { "review_id": "42F_Td8WfPNEcBkXgwSdGA", "business_id": "gYh91mSTbMmV3Hk9tNO7KQ", "user_id": "hjDt3PVZKXWdACnAr_JD9g", "date": "2017-01-18 02:41:21", "stars": 5.0, "text": "UPS is my go-to solely based on the customer service. All the employees have been super accommodating and professional. Nick has helped me multiple times, and even kept the store open for a few minutes after 6 when I called and rushed in after work. I was helped by someone else a couple years ago who worked really hard to get my posters printed - took care of them while I grabbed lunch at L&L a couple doors down! They make things super easy for you and really know what they're doing.", "aspect_word": "customer service, employees, lunch", "sentiment": "pos, pos, neu", "sentiment_score": "0.5605, 0.8372, 0.8036", "emotion": "neutral, neutral, neutral, joy, neutral" }, { "review_id": "NNcj8o40jF5M-hlg_gObxQ", "business_id": "pl5Hwd4BO9fSVKAizHE3yw", "user_id": "tVRSUC2-ppeYNJpVK2Bjtg", "date": "2018-06-18 19:54:04", "stars": 4.0, "text": "These guys were fast and efficient even during the lunch hour! Food was hot when it arrived and delicious!\n\nI don't think you can get a better chicken sandwich anywhere else. Plus, the waffle fries are da bomb!\n\nBathrooms were clean, as was the diner! All the employees were very friendly and eager to help us.", "aspect_word": "lunch, Food, chicken sandwich, waffle fries, Bathrooms, diner, employees", "sentiment": "neu, pos, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.7633, 0.7373, 0.7226, 0.5171, 0.4817, 0.3110, 0.5225, 0.7217", "emotion": "joy, neutral" }, { "review_id": "CwcPgtQwbuZObynsarfORA", "business_id": "4t1VMmixGuvj6jKhWGLVWg", "user_id": "R6M5aafvjMWxOaIzhAd44w", "date": "2014-05-12 00:12:46", "stars": 3.0, "text": "It's good for what it is. Service, as usual with this chain, is hit or miss. The managers usually mess things up the most,and a few of the younger girls were a tad rude when I was in entrusting happy meals. Yes, I get them for myself. Yes, I was collecting My Little Pony toys. No, that should not be an issue for you. The food is always fresh, however, and I like that it's so close to home. We only ever eat here if there happens to be something good in the happy meals. Luckily, we live in Canada, and out McDonalds puts actual food in the food. Well done.", "aspect_word": "Service, managers, meals, food", "sentiment": "pos, neg, pos, pos, pos, pos, neu", "sentiment_score": "0.4466, 0.9317, 0.4871, 0.8298, 0.7795, 0.4856, 0.4629", "emotion": "joy, sadness, anger, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "qLwMZk6tuJGzX1ZCQwa_XA", "business_id": "vgGA8DaA5F4GXdG6y_WBog", "user_id": "Pm7KNGZ1QdFSjhoq0YTkbg", "date": "2020-12-18 14:31:32", "stars": 1.0, "text": "Yesterday I was reminded why I do not care for this establishment. I ordered 8 wings and lemon pepper fries. Let's start with the location, the employees at the location are clearly ready to go home from work. They are loud obnoxious and only acknowledges me AFTER the cashier finds his phone. My food was not done when I came to pick it up as I ordered online. Small wait, no issues. My food finally arrives, I usually check it but I decided not too. Once I get home to eat my food, the wings tasted aweful, I had to put my own sauce on them to finish them and the fries were cold as ever. Definitely could tell theses were the last of the fries that they were just trying to get rid of. This brought back my initial memory of my experience with this place and why I do not eat here. NEVER AGAIN", "aspect_word": "wings, lemon pepper fries, employees, cashier, food, wait, sauce, fries", "sentiment": "neu, neu, neg, neg, neg, neu, neg, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.6695, 0.4140, 0.8601, 0.5413, 0.2316, 0.4161, 0.7158, 0.5494, 0.6977, 0.4208, 0.6129, 0.7249, 0.5029", "emotion": "neutral, disgust, sadness, neutral, surprise, fear, neutral, fear, sadness" }, { "review_id": "U7g8CDPrTJUQ-UeBzjmnkg", "business_id": "mpf3x-BjTdTEA3yCZrAYPw", "user_id": "4E6o7jX4tAI7argmGRfIvw", "date": "2014-01-27 17:32:05", "stars": 1.0, "text": "I used this store once and would never use it again. The man that is the owner was extraordinarily rude and nasty not only to my friend and I but to the people who were being waited on when we arrived. After this incident my friend suggested to me to use the UPS Store in CWE and I did..The people there were very professional and nice. AVOID the UPS Store Grasso Plaza you'll be happy that you did. If Yelp would allow you to give a rating of no stars I would for this establishment.", "aspect_word": "man, owner", "sentiment": "neg, neg", "sentiment_score": "0.8667, 0.9263", "emotion": "sadness, anger, neutral, neutral, joy, neutral, neutral" }, { "review_id": "IY7G_3RC-m5Astt2lD3mGA", "business_id": "nVNOFUAs82OTe0Mi6di35w", "user_id": "dbWn8HCsG3eI9AmS2G3O2g", "date": "2013-01-17 02:27:39", "stars": 3.0, "text": "Decent Target. They do have a Starbucks. That is very important to me. I need me some good coffee to get pumped up when I get my Bulls-Eye On.\n\nNote that sometimes you can get really good parking along the North side. I usually come along Tyrone, but find it easiest to make a right on Park and a left into the parking lot. This also gives me a good view of the north side parking. I always keep my fingers crossed that I will get a good spot.\n\nI really like shopping at Target. I get the specials emailed to me. I also have a Red Card, so I like the additional discount I get for using it. The staff here is friendly. They also have a good selection. I never recall them being out of what I need.", "aspect_word": "Starbucks, coffee, parking, view, spot, specials, staff, selection", "sentiment": "pos, pos, pos, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.3920, 0.7646, 0.5585, 0.3604, 0.4603, 0.5635, 0.3912, 0.8275, 0.7244", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, neutral, joy, joy, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "m97mbO_k_h3PhEwrXDlsAw", "business_id": "4MCemZet-mmfunhSqEdyEQ", "user_id": "5INmX4pf0tnOIskTqEkOcQ", "date": "2014-09-11 00:13:36", "stars": 1.0, "text": "This pharmacy sets a new standard for incompetence. Prescription turned in at 3PM, told to return in 1 hour arrived at 7:00 PM not ready, told to wait, 45 minutes pass, and nothing. I finally ask what's going on and they can't find the prescription. To add insult to injury a prescription that has been filled numerous times for the copay is said to not be covered. They are rude, condescending, and incompetent. I will never do business with them again!", "aspect_word": "pharmacy, Prescription", "sentiment": "neg, neg", "sentiment_score": "0.5256, 0.3455", "emotion": "anger, anger, anger" }, { "review_id": "17WjqC6CO0xqPi5wdV8PGA", "business_id": "PBXxrP47r1cFiUD9Tm7uPA", "user_id": "eUYXhUTRfkLRs22XPm69ug", "date": "2019-11-13 23:16:09", "stars": 1.0, "text": "The worsttttttttttttttttt please stay away from this location , I made reservations and called for a ride and the guy tells me he can't pick me up and then he said there is no cars available, I asked for the manager and he told me he was he was the manager btw so unprofessional and veryyyyy rude stay away !!!!!", "aspect_word": "reservations, manager", "sentiment": "neu, neg, neg", "sentiment_score": "0.5230, 0.7627, 0.8123", "emotion": "anger" }, { "review_id": "Bvpq2TgENIORZNR_5d6Epg", "business_id": "IG7PaeipjoBE_NSCIUJ4YQ", "user_id": "ehyPshZQevkQCmKKFOTZTQ", "date": "2012-03-30 19:07:28", "stars": 5.0, "text": "I really see no purpose in reviewing a Chick Fil A considering they're typically all the same: Good service and a consistent chicken sandwich.... BUT.....\n\nPositive:\n+\"My Pleasure.\"\n+Spicy Chicken\n+++++ Franchisee waives the fucking Marine Corps colors. Semper Fidelis.\n\nNegative:\nNothing.... okay maybe one thing. Not sure I should put this out there, but dude has his employees trained never to charge a Marine in uniform. When I try to pay, the kids told me that the boss would skin them alive if they allowed me to pay. While I'm all for Marines taking care of Marines, this really puts me in a bind... I dont want to take advantage of his kindness and be a mooch, but I REALLY want a chicken sandwich from time to time.", "aspect_word": "service, chicken sandwich, Chicken, employees, boss, chicken, sandwich", "sentiment": "pos, pos, pos, neg, neg, pos, neu", "sentiment_score": "0.8739, 0.7243, 0.5982, 0.5834, 0.6183, 0.3681, 0.3750", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, neutral, neutral, neutral, neutral, neutral, surprise, anger, sadness, neutral, neutral, joy, neutral" }, { "review_id": "a8-xihqZY0qsvCd91_2kgA", "business_id": "9Ys1CvuL7GFwRdhudvWWfQ", "user_id": "p5eKzfGUZ7duXbDM0AM5bA", "date": "2016-05-24 15:07:26", "stars": 4.0, "text": "I have high-hopes for Metro Diner. They are friendly and trying hard (and succeeding) to make a positive impact with their customers. The menu has a lot on it and the price points are competitive. Portions are large. My fish sandwich was huge and served on a baguette-style bun. I'm not sure I'd get it again but last night I tried the fried chicken (with waffle) as a take-away order and it was really outstanding. It's a half a chicken for $14 and is easily two meals. \n\nI think Metro has a great chance at success here. Give them a try.", "aspect_word": "hopes, menu, price, Portions, fish, sandwich, baguette, bun, fried, chicken, waffle, meals", "sentiment": "pos, pos, pos, pos, pos, neu, neu, neu, pos, neu, neu, pos, neu", "sentiment_score": "0.5755, 0.5103, 0.4887, 0.4381, 0.4916, 0.3730, 0.3964, 0.3426, 0.3734, 0.4353, 0.4089, 0.4359, 0.4738", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "ekRxExT8zc4BIRLUp1oGug", "business_id": "-RS_7SU42foCTItx4f3C6A", "user_id": "t0rFBojfJ3VHp3cJ5jiyPA", "date": "2011-10-05 06:22:58", "stars": 4.0, "text": "This Subway is a favorite of mine. When I am working at the hospital and have forgotten my breakfast/lunch/dinner/second dinner (I work 12 hour shifts you end up eating a lot!) then this is where I usually go. This subway is usually clean, service is usually fast, and veggies are usually fresh. I really don't require much more from a sandwich shop, so I am happy!", "aspect_word": "Subway, breakfast, lunch, dinner, service, veggies, sandwich shop", "sentiment": "pos, neu, neu, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.6755, 0.6708, 0.5596, 0.6065, 0.5329, 0.8162, 0.7185, 0.5119, 0.4788", "emotion": "neutral, surprise, neutral, joy" }, { "review_id": "RXTmQ8pogv-ByPCKa1VoQg", "business_id": "-DHwIpXvOsJFqYuo585eOg", "user_id": "KHqBJiMT6mZio3vpu67MwQ", "date": "2019-09-03 18:46:59", "stars": 5.0, "text": "Just finished eating and it was good. Of course the milkshake is to die for. Tonight however, the fries weren't the best, they needed to be cooked a bit longer. I hate limp fries! Eww. The onion rings were awesome as was my chicken sandwich. Little guy enjoyed the pizza. The ladies restroom needed attention, it was a mess! We had a nice dinner and I love the photos on the ceiling.\n\nJust finished lunch and food and service was on point! Excellent all around. I love the southern charm burger!!", "aspect_word": "milkshake, fries, onion rings, chicken, sandwich, pizza, dinner, lunch, food, service, burger", "sentiment": "pos, neu, pos, neg, neg, pos, pos, neu, pos, pos, neu, pos, pos, pos", "sentiment_score": "0.4802, 0.3281, 0.3546, 0.8419, 0.7404, 0.6812, 0.5485, 0.3502, 0.5710, 0.5947, 0.6115, 0.5746, 0.7568, 0.5653", "emotion": "joy, neutral, neutral, disgust, joy, joy, sadness, joy, joy" }, { "review_id": "8solZDAgGEVcWqMgi9ICBg", "business_id": "jzvgB66X05iwv15SbC4j0Q", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2013-04-01 03:36:09", "stars": 4.0, "text": "Well, well, Chili's. Now that my mind is clear and focused, it's time to review you.\n\nYou see, last night I went in for a quick, inexpensive meal with my boyfriend and decided to give your raspberry margarita on the rocks a chance. Not usually a big drinker, there was an instant connection between my taste buds and this margarita, so I obviously ordered another. (The price can't be beat.)\n\nThe moral of this story is that it's pretty darn good that I was not driving, Chili's. Those were two killer margaritas -- and so cheap, too!\n\nYes, you're a chain, and yes, there are plenty of other local businesses to try out before I visit you again, but in the meantime, I will think of your bar with fondness. Good, good stuff.", "aspect_word": "meal, margarita, drinker, price, margaritas, bar", "sentiment": "pos, neu, pos, neu, neu, pos, neg, pos, pos", "sentiment_score": "0.5904, 0.2683, 0.3534, 0.3408, 0.5033, 0.3419, 0.4720, 0.6483, 0.5084", "emotion": "neutral, neutral, neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "YrJA6uo9i_VUGTmhvzrXUQ", "business_id": "h696v2N0hcOOdsg1ebt5Ig", "user_id": "C1W_wyNm7-Sre0WR0nNlgQ", "date": "2008-08-24 05:55:06", "stars": 1.0, "text": "Despite its location in a generally wealthy neighborhood, this McDonald's performs poorly, even in comparison to other McDonald's franchises. The weekday daytime manager, or at least the one I've encountered during the mid-to-late Summer does not have a good handle on things. The service has been severely lacking, and the food and beverage quality has been sub-standard. For example the root beer wasn't made anywhere near right for weeks (I'm not sure of the exact time frame because I've stopped going there. \n\nEven for McDonald's, this is a sad excuse.", "aspect_word": "manager, service, food, beverage quality, root beer", "sentiment": "neg, neg, neg, neg, neg", "sentiment_score": "0.6055, 0.8688, 0.7114, 0.4963, 0.3988", "emotion": "neutral, neutral, neutral, sadness, neutral" }, { "review_id": "77sMt8U5c5OFRWGsSLUByw", "business_id": "Lkkhtz6wWm2XSz1pysoJQg", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2015-12-03 04:44:37", "stars": 3.0, "text": "I do not go here a lot. But tonight, the cluck-bug bit me, and it was kinda late. I didn't even know if they'd be open.\n\nHit the drive-through. Some female SFI with Connecticut plates was ahead of me. Acting like she was ordering a gourmet meal.\n\nA guy behind me got out of his car, and started yelling about movin' the line. Holy mackerel. I just told him to get back in his car . . . there's an SFI in front of us.\n\nShe kept putting the vehicle in reverse, and I thought she was going to smack into me.\n\nThe drive-through closes at 9:30 p.m. I got to the squawk-box at 9:30 p.m. Placed my order. They didn't have much . . . nothing wrong with that. I get it.\n\nI just said, \"Give me what ya got.\" I got a lot for $9.31. At the last minute, I threw in a large Diet Pepsi, and I think she threw that in for me.\n\nBecause she had to deal with the SFI in front of me.\n\nI got 10 pieces of chicken. They weren't big, and most of them were wings. But I got a good thigh (like I need more of that) and good customer service (for which I am always grateful). And the chicken tasted great, probably because I hadn't had either lunch or dinner. But it hit the spot.\n\nAnd we had a good laugh about the SFI in front of me.\n\nSFI -- I just made it up. It's an acronym for stupid f*cking idiot.", "aspect_word": "meal, Diet, Pepsi, chicken, wings, thigh, customer, service, lunch, dinner, SFI", "sentiment": "neu, neu, neu, neu, neu, pos, pos, pos, pos, neu, neu, neg, neg", "sentiment_score": "0.3983, 0.4264, 0.2237, 0.3822, 0.5686, 0.3140, 0.5929, 0.3560, 0.3782, 0.7302, 0.7651, 0.2733, 0.2588", "emotion": "neutral, sadness, surprise, neutral, neutral, disgust, neutral, fear, fear, surprise, fear, neutral, anger, neutral, fear, fear, anger, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral, anger, neutral" }, { "review_id": "mYoIX_sLzehs9Hmu3bMOVg", "business_id": "lyI5X-tRa1sZITsU3gU2CA", "user_id": "0xEO0EHf9yuNQ0rA59EH1A", "date": "2012-09-04 21:55:21", "stars": 1.0, "text": "Never had a good pizza from here. I don't know if its this shop or the chain in general. The crust is dry and bland, the cheese or sauce isn't flavorful and the toppings are sparse. I am not a big fan of Dominos either, but compared to this place, it's great.", "aspect_word": "pizza, crust, cheese, sauce, toppings", "sentiment": "pos, neg, neg, neg, neg", "sentiment_score": "0.8640, 0.8140, 0.8021, 0.6910, 0.5657", "emotion": "sadness, neutral, disgust, joy, neutral" }, { "review_id": "-lxATqMrRXQbuR-_A5fziQ", "business_id": "dg5EogyL3yaQaebdnQwdsw", "user_id": "oF20BNxcphfedn93Nfwd9w", "date": "2016-05-30 16:38:42", "stars": 4.0, "text": "Normal Qdoba with the same consistency as all others but conveniently located close to my current residence and is really close to everything else. Let's face it, it's not all fancy here but it does the trick when you are hungry and have no time to sit down and get all fancy. I have always had fantastic service here, when I order double meat, they always make sure my burrito bowl is overflowing with goodness and I have always been satisfied in the end.\n\nThe place is always clean, ordering is fairly organized and they normally have several people working the food assembly line and counter especially during the busy weekday lunch hours. I tend to come in when they are packed but I can usually be in and out in 5 minutes or less. Since I live so close, I usually get my orders to go and don't need drinks so I have never really ordered a meal here.\n\nOverall, this place is pretty good so give it a chance!", "aspect_word": "Qdoba, service, meat, burrito, bowl, place, food, counter, lunch, drinks, meal", "sentiment": "pos, pos, neu, neu, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.4419, 0.8094, 0.2984, 0.2592, 0.3517, 0.4448, 0.6417, 0.4137, 0.6726, 0.8085, 0.8049", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, joy" }, { "review_id": "5CtaymX-d-RiES4Pgu0D5w", "business_id": "H3iXNL_ZHSwpOA7RLZY1pA", "user_id": "ElDfk_42hMdjU_weLWRKtA", "date": "2011-08-25 19:24:56", "stars": 4.0, "text": "Can Wawa please expand to Connecticut? The closest thing we have to this place is Cumberland Farms...and our local Cumberland Farms is ghetto-fab at best (Review here if you're curious: http://www.yelp.com/biz/cumberland-farms-torrington#hrid:axWQYHfIvRiH5Fv-n_cJKA)\n\nI am absolutely in love with this place, as lame as that sounds. Their grinders (oh sorry, the Connecticutian in me is coming out-HOAGIES) are awesome. I wish we had something like this back home.", "aspect_word": "grinders", "sentiment": "neg", "sentiment_score": "0.5567", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "l5mmwi5WzyhV7ZW0SFw6Lg", "business_id": "2z82YBsqTcf4VRkcdVCTmg", "user_id": "8WWVGlEORyKHI11BnJl-sg", "date": "2018-02-13 02:45:24", "stars": 4.0, "text": "The food is a 3, good service bumps it up to a four. \n\nPeople that will enjoy this: previous Panda Express fans, people who like the convenience factor\n\nOtherwise, if you're looking for good American Chinese food, this probably won't cut it for you. Everything was super sweet--I definitely needed hot sauce to cut through the orange chicken and Beijing beef. I know these are traditionally sweet dishes, but in my opinion this was sickly sweet. The best part of my meal was the chow mein--I like the al dente texture and more balanced seasoning. \n\nCustomer service was great though! They offered samples of food and greeted people enthusiastically. Seating seems ample. \n\nPanda Express fans know what they are getting themselves into, but for others, sample some foods first to check out if you like the taste!", "aspect_word": "food, service, sauce, chicken, beef, dishes, meal, chow, mein, dente texture, seasoning, Customer, Seating", "sentiment": "pos, pos, pos, neu, neu, neu, pos, neu, pos, pos, pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8207, 0.9020, 0.4237, 0.2823, 0.3584, 0.3524, 0.6374, 0.5683, 0.6351, 0.3341, 0.4704, 0.3905, 0.7430, 0.5836, 0.5589, 0.4281, 0.4637", "emotion": "neutral, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "Re0UhDAaEIECOQSAWxD7zQ", "business_id": "t6NVbqU7Vec1Z7jOKbpJCQ", "user_id": "pPzyowmI8nJMlCKJ53Nqtg", "date": "2015-12-13 02:53:17", "stars": 5.0, "text": "I have ordered from this location on numerous occasions. I always order online and pick it up. The service is quick and the order has always been correct. It helps to have an account with them online because they email coupons/specials daily. The people working there are very nice and friendly as well.", "aspect_word": "service, people", "sentiment": "pos, pos", "sentiment_score": "0.8284, 0.5965", "emotion": "anger, neutral, neutral, neutral, joy, neutral" }, { "review_id": "ppk7kSvHFIGsJgfzo_zLNg", "business_id": "FbCn3GIvzStmMxkK9diFZA", "user_id": "51XM0iSzGhjRpTLkAqTohA", "date": "2018-07-08 17:40:54", "stars": 1.0, "text": "RUDE. I have brought my tiny puppy, a peekapoo, in this store and home depots all the time. DAVID THE DOOR GREETER told me there is a policy i cant bring her in???? Ridiculous she is the tiniest, sweetest puppy. Going back to lowes to spend 5000 on a front door and screen.", "aspect_word": "screen", "sentiment": "neu", "sentiment_score": "0.4214", "emotion": "neutral, joy, surprise, surprise, neutral" }, { "review_id": "doPA7vyQSP7Ab7yBz02qEA", "business_id": "ktX5tWhZUc_sM5AVDAjRig", "user_id": "BREFEuaTKcfnQ36zvhhVdw", "date": "2018-06-01 18:03:44", "stars": 1.0, "text": "Wow, fast food is supposed to be a little faster than sitting in a restaurant and ordering right? I've been in the drive thru for 10 minutes so far and I an still in front of the ordering box. I just left the drive-through Lane, Burger King lost my business.", "aspect_word": "food", "sentiment": "pos", "sentiment_score": "0.7890", "emotion": "surprise, neutral" }, { "review_id": "zgYrtI9CpbFZzDex2INEFA", "business_id": "E_TWqkEwtzwhrRtyDIU2nw", "user_id": "mzL0zHFGyd9866OUljq49g", "date": "2010-10-26 17:15:30", "stars": 3.0, "text": "This was my first time having Five Guys. I'm sure I'll be back. Not often, because it would probably kill me, but I'll be back.\n\nI went with the regular which is actually two patties. I also chose \"all the way\" which was everything in black on the menu for toppings. Off the top of my head, lettuce, tomato, mayo, ketchup, pickles, mustard, grilled onions, grilled mushrooms. Wow, this was a freakin big burger. Next time I'll go with the small (one patty)\n\nThe burger was pretty good. I can say that my taste in burgers has definitely been skewed by the fancy burgers I get downtown. This is a whole 'nother category. This is like a fast food burger but with really fresh toppings. Sure they give you two, but it sits pretty damn heavy. The bun was nothing to speak of. It was a bit soggy by the time I ate it because it soaked up the stuff that was on my burger.\n\nThe fries are great! When you walk in they have 50lb bag of potatoes on the right hand side and they even have a small chalkboard showing you which farm they are from. Nice touch, I like that. When you eat them, they aren't battered, just cooked properly. Crispy outside, soft inside. Everything a good fry should be.\n\nSo I'll be back. I'll tone down the burger order and most likely enjoy my experience a bit more.", "aspect_word": "menu, toppings, lettuce, tomato, mayo, ketchup, pickles, mustard, grilled onions, grilled mushrooms, burger, burgers, food, bun, fries, potatoes, fry", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, pos, pos, pos, neg, neu, pos, neu, pos, neu", "sentiment_score": "0.8331, 0.4746, 0.4452, 0.3936, 0.3708, 0.3691, 0.4320, 0.3220, 0.4236, 0.4051, 0.5273, 0.7068, 0.4680, 0.3366, 0.3580, 0.3601, 0.5047, 0.5762, 0.6005, 0.2897, 0.3982, 0.6704", "emotion": "joy, neutral, fear, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, sadness, neutral, sadness, joy, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "oqIm70YJ8YNfO7c78BqvIw", "business_id": "a2Ts7eOdnK8PyHk8ott8Ng", "user_id": "K0QqsDcnyKDuyzyecYetyg", "date": "2017-12-21 02:13:28", "stars": 1.0, "text": "Honestly if I could give this Pizza Hut location a negative 5 star rating I would. I called and placed an order for carry out and was told it would be ready in 20 minutes. Cool. Went to pick it up and they had no record of me ever ordering a pizza.\n\nThey told me that my call had likely been sent to the call center and the call center had most likely sent my pizza to a different location. I called the call center and they have no record of my order either.\n\nThe fact is, I recognized the voice of the guy working the counter when I went in. I have no doubt that he \"took\" the order. When I got to be visibly frustrated he told me it was his 2nd day on the job.\n\nFinally I placed another order that was supposed to be ready in 10 minutes. 20 minutes later I had a pizza and some cheese bread I didn't order (I ordered cheese sticks)...\n\nThis is the most worthless place. If you work here, do your future a favor and quit. I swear to God this place is like the Twilight Zone. I worried for a moment that I'd walk out the door as I exited with my soggy pizza and unloved, unwanted cheese bread only to find myself in some endless Mobius Strip time loop of Groundhog Day-esque proportions. \n\nBut hey, if you're in the mood for wasting your time and feeling like you've begun to dangerously sprint towards the edge of sanity, then call them up and order your disgusting lipids. Bring the family and ruin their day as well!", "aspect_word": "pizza, voice, guy, counter, cheese bread, cheese sticks, cheese, bread, lipids", "sentiment": "neu, neu, neg, neg, neu, neu, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.7481, 0.5997, 0.5276, 0.7003, 0.4801, 0.6531, 0.3524, 0.3021, 0.7059, 0.6936, 0.3431, 0.5180, 0.2357", "emotion": "neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, disgust, anger, surprise, disgust, anger" }, { "review_id": "RsujnnmG3yHXxFBDHy46Rw", "business_id": "DQ43f2147ZMHaAVhEqGWxg", "user_id": "JhHniAnVv1Xi8GfXK_pZnQ", "date": "2015-05-15 12:51:28", "stars": 2.0, "text": "My daughter wanted a pizza delivered to school to celebrate her birthday with her friends during lunch. I ordered the pizza online at 7 am for a 11:15 am delivery. I called to confirm my order around 10:30 am, just to make sure there were no issues with the online order. They assured me that the order was received and she would get her pizza. Needless to say, my daughter spent her entire lunch period (ON HER BIRTHDAY) in the office waiting for a pizza that came an hour late. She and her friends didn't have lunch that day! NOT HAPPY!!!!", "aspect_word": "pizza, lunch, waiting", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.7060, 0.8112, 0.7030, 0.6252, 0.7391, 0.4185, 0.6491, 0.7804", "emotion": "neutral, neutral, neutral, sadness" }, { "review_id": "IXrT9i2e-IMFazGjVqZV3Q", "business_id": "y6qX5EfymzNEei5Ry45hHQ", "user_id": "dJks_7rsIj5MR5GGF8X1jA", "date": "2019-11-28 07:18:50", "stars": 1.0, "text": "I called like 4 times no answer, so I head towards the location. Called again and phone off the hook, this point I'm thinking they close. So we pull up and I walk in elder looking guy looked me straight in my eyes and walk to the bar section. Not one word , guy with dreads in the back making drinks did the same. So after five minutes or silence he says you gonna have to give me a min. Meanwhile elderly looking guy leaning on the Counter not doing Anything. The store was full not even 10 customers, guy Walks to the bathroom with his child, and turns right back around ( I'm not using that shit). Another customer walks I with a bag saying his food wasn't right. All in all poor customer service from start to finish. Ps they made me give them a star if I could I would take it back", "aspect_word": "bar, drinks, guy, Counter, food, customer, service", "sentiment": "neu, neu, neg, neu, neg, neg, neg", "sentiment_score": "0.7707, 0.7783, 0.5744, 0.3668, 0.5968, 0.5991, 0.7447", "emotion": "neutral, fear, neutral, disgust, disgust, disgust, sadness, neutral" }, { "review_id": "DXIhzM-6LG8WIDHEu33Huw", "business_id": "bQR4hdYPHPld-6bBW87nZw", "user_id": "H2yJjkeZbh8TUM-OtuJfbg", "date": "2021-01-11 20:59:54", "stars": 4.0, "text": "Wawa! I LOVE WAWA! And who doesn't? \nFrom morning coffee to a sandwich at lunch to even a soup at dinner it's literally a one stop shop!!! \nDelicious hoagies is what they are known for and now they have free coffee on Tuesday hallelujah! And why, just because it's not a Monday \nThank you wawa for your amazing product lines and my favorites items: \nWawa iced tea\nHoagies \nChicken salad BLT ‼\nBreakfast burritos \n24 hour service \neverything in that store!!!", "aspect_word": "sandwich, lunch, soup, dinner, coffee, product lines, tea, Chicken salad BLT, Breakfast, service", "sentiment": "neu, neu, neu, neu, pos, pos, neu, neu, neu, pos", "sentiment_score": "0.6611, 0.6667, 0.6714, 0.7473, 0.3863, 0.5706, 0.3567, 0.3820, 0.5840, 0.5318", "emotion": "joy" }, { "review_id": "ABR3QvfMTTkMl2DHYR4UBw", "business_id": "21GtTj_PGjr_HPtQc0ZEvg", "user_id": "ROpTqYFZdBJvcXtcmsX-hw", "date": "2014-09-06 02:45:53", "stars": 1.0, "text": "The worst thing about ordering was the delivery time. At the hour mark, we called and were told it was busy, plus some shiftiness about \"what should we tell them?\" when they thought we couldn't hear them. I've ordered Friday and Saturday nights before from other places and they seem to manage their rushes a whole lot better. And we'd like to hear the truth, not some canned patter.\n\nAnd then the food came--not the delivery person's fault; the food was still warm/hot. They were apologetic, although it wasn't their fault. Tips were still given.\n\nNow, I've never really had Papa John's before; my husband generally likes it. When we started eating, he commented that hunger improves the taste of things. Well, if so, that wasn't all that great a pizza since I wasn't really impressed. Unfortunately, I doubt any other PJ's will deliver to us since we're in this one's delivery zone, so I likely won't find out otherwise any time soon.", "aspect_word": "delivery time, patter, food, delivery person, Tips, pizza, delivery", "sentiment": "neg, neu, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.4814, 0.2019, 0.5097, 0.4493, 0.5245, 0.4747, 0.3814, 0.3877", "emotion": "disgust, neutral, neutral, surprise, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "U0wvgweYRoUSR2sq5Jwb3Q", "business_id": "VgGmMEc68H1ZB_mtk83Cgg", "user_id": "OeMDHEXQcsq0ZGhk9Ta7qg", "date": "2021-12-31 15:08:14", "stars": 5.0, "text": "This Jimmy Johns is run like a clock, never missing a beat, it's very busy being in the heart of the largest healthcare systems, and it's conveniently located, it is always clean, well-stocked, and a pleasant experience. They custom make your order quickly, correctly, and neatly and everything is always fresh and delicious. I am partial to the Totally Tuna with American cheese.", "aspect_word": "healthcare systems, Tuna, Tuna with, cheese", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.4184, 0.4920, 0.3177, 0.3747", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "9psV7sN-74rOQOQCPKK5Xg", "business_id": "WroosnY3U0t_Lg1U_3s8AQ", "user_id": "pvU67d0hytJH2yUeghOqWQ", "date": "2016-07-15 04:12:02", "stars": 2.0, "text": "The only reason I'm giving this IHOP 2 stars is because a short stack was $.58 for their anniversary on Tuesday, and our family eats here EVERY CHRISTMAS after we open presents....because it's the only thing opened!\n\nOther than that....\"HATED IT!\" (In my In Living Color voice!) As I stated, went there on Tuesday for the short stack sale, and it seemed to be pretty calm. The waitress seem annoyed! Everyone order a short stack and I order grits and a breakfast meat. WE WAITED FOREVER, which is how their service is...... They are always short between servers and cooks. My grits came up quick....but the breakfast meat showed up much later. When we asked for hot syrup, the waitress acted as if we weren't going to leave a tip!", "aspect_word": "stack, waitress, breakfast meat, service, servers, cooks", "sentiment": "neg, neg, neu, neg, neg, neg, neu, neg", "sentiment_score": "0.3884, 0.9228, 0.5480, 0.8298, 0.8631, 0.6000, 0.4796, 0.9222", "emotion": "neutral, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral, joy, anger, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, disgust" }, { "review_id": "1XuADA2n2reCZ9aIFJuF0Q", "business_id": "SsDtWUuu8IK1jNmxTRQvGg", "user_id": "YGApfxEZREqNx6JmrPEjsg", "date": "2018-10-19 05:53:23", "stars": 1.0, "text": "Normally, most Chick-fil-A locations have great customer service. However, at this location, I have found that the service leaves a lot to be desired. On more than one occasion, I have experienced some employees avoiding to take my order. One particular evening, I had to wait at least 15 minutes because one employee refused to take my order, while there was an ever growing line behind me. To make matters worse, all this was going on while the other counter person was helping an elderly lady. When she she finally finished with her, she did apologize to me for having to wait so long. Meanwhile, while I hate to call names, Ashley finally decided to take some orders, AFTER the other employee took my order. This has happened with her MORE than once. Because of this, I will take my business to another Chick-fil-A location. NOBODY should be subjected to such rude behavior!!!", "aspect_word": "customer, service, employees, employee, line, counter, lady", "sentiment": "pos, pos, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8268, 0.4134, 0.7704, 0.7950, 0.8513, 0.4143, 0.5283, 0.4346, 0.6554", "emotion": "neutral, neutral, anger, disgust, neutral, surprise, neutral, anger" }, { "review_id": "tPOHLYmjGZJ5V9MjpEUQTA", "business_id": "a4zQZQ3Wyez3YMyjWH9sYQ", "user_id": "fvHYaOHeNjgOeET8AhtwbQ", "date": "2018-02-01 01:26:15", "stars": 1.0, "text": "Placed a large order earlier today. Get home to find items missing. Call back to let them know. No answer so i drive back. Asked why they charged me for items and didnt give them to me. Also asked why they not answering phone. The response was we keep that office locked and then asked me what i wanted gim to do about it. Asked fir money back. He smirked and mumbled something under his breath. When asked what he said he handed me my money and said have a nice day. \nNever again.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, sadness, neutral, sadness, anger, surprise, neutral, neutral, fear, neutral" }, { "review_id": "Wg47DhIqkoBu4E2eZv2A9Q", "business_id": "qNiZVduTtw3d1zGjHSM9zg", "user_id": "8tc8efh01b5yYyoNCGtVvg", "date": "2015-06-10 14:26:35", "stars": 4.0, "text": "So...all I've jheard was jokes about this place up until I joined. \"It's not a real gym....You can even grunt...blah blah\". Well, I don't know about you, but I really dont want to hear any grunting while I'm zen/peacefully working out. When you walk in you are always greeted by someone as sson as you walk through the door. This place is huge and open and decorated really modern. There are these two MASSIVE fans that must span the size of a whole regular living room to where its difficult to break a sweat sometimes. The locker rooms are also really big and great. There's only 4 showers and two actual closed in dressing rooms, but that hasnt been a problem yet at 6 in the morning. The only thing I wasn't crazy about was that they do not have towels for the shower room, so you do have to remeber to throw one in your bag. It's understandable though, when you're only paying $10 a month. \n Any gym that can make their facilities appealing enough for youo to WANT to come back, is a winner in my book.", "aspect_word": "room, locker, rooms, showers, dressing rooms, shower room, facilities", "sentiment": "neu, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.3820, 0.4261, 0.3021, 0.4816, 0.4112, 0.4130, 0.4620", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, joy, joy, surprise, joy, surprise, neutral, neutral, joy, neutral" }, { "review_id": "JmUwaUzjRHAK4UFWqbJfaA", "business_id": "If7JNzXZB0S5JMG_kFNg5g", "user_id": "7Vgkiqj5NfmmL6TzueCWWg", "date": "2010-03-18 03:51:05", "stars": 5.0, "text": "I can never complain about Wawa. Folks that live in PA / NJ / DE / VA are very lucky to have a local chain like Wawa. Bar none the best thing is the flavored coffee. I literally get cravings for the taste of Wawa coffee and the really yummy Hazelnut or Irish creams. The deli has some really great menu items, and all the nutritional info is often posted somewhere in the store and definitely up on their website. If Wawa ever offered public stock I would grab a ton of shares.", "aspect_word": "flavored, coffee, taste, Hazelnut, creams, menu items, stock", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.5362, 0.4958, 0.4406, 0.3623, 0.5216, 0.5184, 0.5035, 0.2533", "emotion": "anger, neutral, neutral, neutral, neutral" }, { "review_id": "MCC2db_gK0nF6MWkDQOsZw", "business_id": "yozjf0JrGUOpLZn4pRCtAw", "user_id": "HR5TCqAjP9rlM_n_BA0JfA", "date": "2014-11-03 01:40:54", "stars": 4.0, "text": "Checked out this new Panda Express location on Brentwood today and it's a cute location. It is confusing when you come in. If you're entering from the rear of the building when you open the front door the next door you should open should be to your immediate right to get in the line; the door in front of the first door you just opened takes you right to the dining room. \n\nI wasn't He-Man hungry so I got a kids meal and it came with lots of fixings, under $5 and just the right portion if you're trying to watch those holiday calories (I want to save on my calorie consumption for big festive meals and alcohol). The chicken (Sweet Fire Chicken) was juicy and flavored well with Chow Mein noodles (very dry if that makes any sense). Overall, this is a definite winner and I would certainly come back or even place a call in order on my way home.\n\nGood to see a standalone location in this area. The inside is nice and the staff was helpful and courteous and when you are going to a fast food joint those things are paramount. Thumbs up for the new Panda Express in Richmond Heights!", "aspect_word": "location, dining room, meal, portion, meals, alcohol, chicken, Fire Chicken, Chow Mein noodles, staff, food", "sentiment": "pos, neu, neu, pos, pos, neu, pos, pos, neu, pos, neu", "sentiment_score": "0.7498, 0.6410, 0.5054, 0.3636, 0.3548, 0.4666, 0.7739, 0.3748, 0.4059, 0.6732, 0.4148", "emotion": "joy, neutral, neutral, neutral, joy, joy, joy" }, { "review_id": "v9S3j6X8XJtp4dXMyWld8w", "business_id": "gNVeWqMtOYWnQjuWseA5PQ", "user_id": "oZIcBkEdYqpkKo77brdZNg", "date": "2018-01-05 13:04:28", "stars": 1.0, "text": "I recently rented at the Coatesville location & had a pretty bad experience. The same day as my pick up, I sent a very detailed, lengthy 'Share Your Experience' about the location & its staff via the Enterprise website. That was over two weeks ago, not even a peep from anyone at Enterprise, but I've gotten two of these 'rate us publicly' emails, so clearly this company does not care about their customers. If they can't be bothered to respond to my message, I can't be bothered to rent from them again.", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.6948", "emotion": "sadness, neutral, neutral, anger, neutral" }, { "review_id": "btT1kfEHkHePSgsQLNrSVA", "business_id": "c4x06huNhVp04VI_MUiQsw", "user_id": "R7Ja8E62IVXNgFDNOq4Icg", "date": "2020-06-14 07:31:41", "stars": 1.0, "text": "Every time I try to come here after 2am they claim their system is \"down\". But they ask is we are door dash prior to taking to our order. I'm very frustrated with this location and don't think it should be called 24/7 if they can't provide that for their customers.", "aspect_word": "system", "sentiment": "neg", "sentiment_score": "0.5544", "emotion": "neutral, neutral, anger, neutral" }, { "review_id": "7MhPKByYc7lRWtZtqWWupg", "business_id": "VW_D10sHUeHutC3f033L_Q", "user_id": "W9kZgeqUS24aVjpAHNGTvg", "date": "2021-09-03 20:08:36", "stars": 5.0, "text": "This is a great UPS Store that takes Amazon returns just drop off your package and show them your return label code from your phone. I I didn't know there was one up here at Rancho vistoso Boulevard and Oracle Road. They have great service two people working and not a lot of waiting I vote Yes for anyone that lives in Catalina Sun City Oro Valley Saddlebrook and Oracle this is a great location", "aspect_word": "UPS, service, waiting, location", "sentiment": "pos, pos, neg, pos", "sentiment_score": "0.5198, 0.7486, 0.6001, 0.7507", "emotion": "neutral, surprise" }, { "review_id": "d20kKX4K-OLUERLVGRy_2g", "business_id": "c6quFjI59tPAcAGpkAkBug", "user_id": "KiC_aDWn314Hh0RHUzg_KA", "date": "2016-03-11 19:55:20", "stars": 1.0, "text": "The location is convenient and thats literally the only reason I come here. The management is NASTY to customers and employees. The front end people are RUDE and nasty and are inconvenienced by taking your order. \"Whatchu want\" is not how you ask for someomes order. \"Whatcho name is\" is not how you ask someone for their name.", "aspect_word": "location, management, employees, front", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.6978, 0.8578, 0.7401, 0.7650", "emotion": "joy, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "7YGjSAEd4RcOwfQEHpNMOQ", "business_id": "V5D41y4cSOVBlx-bVCR1_g", "user_id": "o4TZ1rmRUVit0MJF1fouMw", "date": "2018-12-26 15:33:21", "stars": 4.0, "text": "So this place is on the beautiful Butler College Campus. You would think a lot of inconveniences would come but there is a parking garage right behind it and a few street spots so its not hard to get to. \nThe wait was a bit, but it's to be expected Saturday morning. It was a truly diverse clientele and done seemed to have the Holiday spirit, di waiting wasn't that bad. \nThey always are running special and we tried one, The Country Fried Steak Benedict. It was pretty good. Didn't knock my socks off with the meat but the gravy and biscuits were top notch. We also tried the Chicken and Waffles. I am not a waffle fan but the fried chicken was delicious. It was juicy and flavorful. Lastly we grabbed an order of Cinnamon Roll Pancakes for the kids on the way out and they went over great! \nThe customer service, prices, and cleanliness are true stars. This place definitely deserves it's rating.", "aspect_word": "parking, wait, clientele, waiting, Fried Steak Benedict, meat, gravy, biscuits, Chicken, Waffles, fried chicken, Cinnamon Roll, Pancakes, customer service, prices, cleanliness", "sentiment": "neg, neg, pos, neg, pos, pos, pos, pos, pos, pos, pos, neu, pos, pos, pos, pos", "sentiment_score": "0.4131, 0.7722, 0.4069, 0.2985, 0.4818, 0.4741, 0.7620, 0.5803, 0.6514, 0.3821, 0.6887, 0.3466, 0.4249, 0.3910, 0.4112, 0.3397", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, joy, neutral, neutral, neutral" }, { "review_id": "iYaTIwqMoef9HRzySUs-kg", "business_id": "Mt85lqOEbMxKiokcnvI30g", "user_id": "gHxHwj-x8sgXhNxIRcdcOQ", "date": "2015-11-07 05:49:28", "stars": 1.0, "text": "Worst McDonald's ever! I've always had issues here, but my last visit will be my last visit. I ordered two items in the drive thru. One car ahead of me. That car sat at the second window for eight minutes. I pulled up and the cashier asked me what I ordered. Really? Only one other customer and you can't tell me what I ordered? I politely asked for a refund. It took the manager five minutes to come to the window with my money. I watched her the entire time. She seemingly had trouble with simple arithmetic and then had the gonads to get an attitude with me for wanting a refund.", "aspect_word": "McDonald, cashier, refund, manager", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.7151, 0.6526, 0.3075, 0.4448, 0.8577", "emotion": "disgust, neutral, fear, neutral, surprise, neutral" }, { "review_id": "i8Mvg80Jj-PLBgZQupG7Bw", "business_id": "2AqEWqRbKhcY-30b9geCRQ", "user_id": "xtC_hpi3FnAveXHUKx3izw", "date": "2014-01-21 14:01:20", "stars": 1.0, "text": "I ordered a sausage, egg and cheese bagel....I got a bagel smothered in butter. When I looked in the bag it didn't look like what I ordered so I asked if it was a sausage egg and cheese bagel. I was told yes. After walking to work I sit down and find this disgusting bagel. It wasn't even that busy.", "aspect_word": "sausage, bagel", "sentiment": "neu, neu, neu, neg", "sentiment_score": "0.6936, 0.4145, 0.4361, 0.4887", "emotion": "neutral, neutral, neutral, neutral, neutral, surprise, disgust, surprise, neutral" }, { "review_id": "yBJ4z19WNyoB0sP5U-foTg", "business_id": "fT5w1up6QD2R8iW1JssjXQ", "user_id": "DZt9_zP3WWmd1MUAiA6xSQ", "date": "2015-08-04 00:36:24", "stars": 5.0, "text": "The burgers here are absolutely delicious every time. Never a let down. I would like if they were slightly larger because I'm a burger fanatic, but we can't have everything we want. Can't beat the free peanuts, especially after a workout for a healthy protein packed snacked. Service is always swift and the cleanliness is as expected.", "aspect_word": "burgers, burger, protein, Service, cleanliness", "sentiment": "pos, neu, pos, pos, pos", "sentiment_score": "0.9191, 0.5252, 0.4641, 0.7533, 0.3923", "emotion": "joy, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "SNwuQ-_pmGAKTEOVg3aqOg", "business_id": "lDGxZZIS17Tn-wq1kDobmg", "user_id": "gOAvWocRyGbKvUaitVy8fQ", "date": "2014-07-15 12:26:30", "stars": 5.0, "text": "this target was busy with Sunday morning shoppers. I was visiting family and had to pick up some items for my Mom. The staff was friendly and helpful. This is a super Target, and it was really clean compared to the one I shop at in Philly. I know my family shops and likes this Target too.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8620", "emotion": "neutral, sadness, joy, neutral, joy, neutral" }, { "review_id": "X5BIDfAnVfZEFXvh6sbIPQ", "business_id": "DQrf_k0qxr_DheTCHXIU-w", "user_id": "8c9p_NU-8zawYhqIFUlBwQ", "date": "2019-08-04 16:14:20", "stars": 4.0, "text": "I came here to buy school supplies after going to Walmart for several years in a row. Immediately when you walk in they have a gigantic sign advertising that they are selling school supplies. After following these arrows to the section I was quickly able to check several things off my list. However, this section of the store did not carry some of the thins that are pretty commonly on lists such as plastic folders, lined paper, and graph paper. As we were headed to the check out line about to give up, we realised that there was an office supplies section. There we found everything else. I had an overall good experience here because everything was organised and there wasn't any bins with a lone crayon and an open bottle of glue (the typical scene at Walmart). My only complaint was that the layout of the two sections made it a little confusing.", "aspect_word": "layout", "sentiment": "neg", "sentiment_score": "0.5893", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "dDgFt1w7pdbevYIiY11XZw", "business_id": "r28E3Magy-W_w2V_0jfMdA", "user_id": "B-s-8VUnuBjGTP3d01jsyw", "date": "2014-01-23 16:51:35", "stars": 3.0, "text": "I usually come to a Starbucks for Frappucinos and the killer cranberry orange scones. Thought I'd stretch my comfort zone a bit and try one of their refreshers - one of the citrusy ones, which they described as a type of a green tea. I couldn't finish it. It was horrible, so sugary and sweet that I almost spit it out immediately. Me no likey. \n\nSince this store is located right at the entrance of a busy street light, be VERY CAREFUL if you park immediately in front of the store. People zoom in off Virginia Street and hang a quick right and may not see you if you are slowly backing out of your parking spot.", "aspect_word": "Starbucks, Frappucinos, cranberry, cranberry orange, scones, tea", "sentiment": "neu, neu, neu, pos, neu, pos, neu, neu", "sentiment_score": "0.4835, 0.6277, 0.4092, 0.4436, 0.3753, 0.3647, 0.3355, 0.4119", "emotion": "neutral, joy, sadness, disgust, sadness, fear, neutral, neutral" }, { "review_id": "lI9ZA1glhaQ540TIj41FNA", "business_id": "wkakne7bpbBaDrT6btLFfQ", "user_id": "eY6C9odkaEMRz8RdwZunlQ", "date": "2015-04-20 02:34:34", "stars": 1.0, "text": "Ugh!! I love chipotle and since they opened I have literally been eating here 1-2 times a week! I love that they use fresh ingredients and responsibly-raised food. Plus, it's good food fast. That said, in a matter of weeks this place has gone DOWN! The last few times I've been there it seemed like they were understaffed and we had to wait a while. Tonight was the epitome of the worst tho!! Huge line and it looked like no one was working. The three people that we did see on the line looked like they were working hard, but where was everyone else? And they were out of literally everything, which you didn't find out until you waited 20 mins in line. Even the food didn't taste as good tonight. When they first opened they had tons of people working and everyone seemed happy to be there. Tonight the place just seemed sad- sad food, sad staff, and sad customers...\n\nApril 30\nOut of black beans tonight! How do you run out of that?? Even if you do run out, how about you put up a sign so I don't find out after I waited in line for 10 minutes. This place is a joke!", "aspect_word": "chipotle, ingredients, food, understaffed, line, staff, customers, beans", "sentiment": "pos, pos, pos, pos, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6012, 0.8796, 0.8845, 0.8561, 0.7763, 0.6373, 0.4127, 0.6770, 0.8516, 0.6553, 0.2518", "emotion": "joy, surprise, disgust, surprise, joy, sadness, neutral, neutral, surprise, joy" }, { "review_id": "ZN3cBoeQJJpmSFWo6Cb9NA", "business_id": "kj5JNphInEPMES1ESV3SJw", "user_id": "ALXsci9lXVNBY6w7KUxsyA", "date": "2016-08-01 19:13:47", "stars": 1.0, "text": "If I could do a review without stars I would. NEVER ORDER FROM HERE!!! Ordered online and after 90 min of not receiving my pizza I called and they said \"they were backed up and it would be ANOTHER 2-3 HOURS.\" !!???!! Completely unacceptable, especially considering the tracker said it had been put in the oven and was finished within 20 min of ordering, but when I called my order was \"next in line\". I can't even fathom the level of incompetency at this store.", "aspect_word": "pizza", "sentiment": "neg", "sentiment_score": "0.4356", "emotion": "neutral, surprise, neutral" }, { "review_id": "5ofkIx2xwILyd7tVL8W1uA", "business_id": "HC0g0xOuGDqn1jCCMctu8w", "user_id": "2phR0eR8Ery75uf73qmTQA", "date": "2010-02-18 14:29:13", "stars": 1.0, "text": "I realize this may be kind of a cop out, but It's hard to accurately judge an establishment you've only eaten at a handful of times. Not for lack of trying, mind you! They're just never open at night. That's right, this 24-hour McDonald's is NEVER OPENED between the hours of 12am and 6am. \n\nI work the graveyard shift and this McDonald's is one of only half a dozen establishments who are purportedly open at night. But anytime I go there, between the above listed hours, there is no one at the helm. The lights are on, there are people inside- presumably doing something to earn their graveyard shift differential pay- but no one answers the drive thru intercom. \n\nTheir sign proudly announces that this McD's boasts a 24-hour drive thru, but there are no signs that lists their hours of operation. No signs that identifies their store number.\n\nOut of frustration one time I drove up to the window and tapped on the glass. Luckily one of the workers had the courage to confront me and I asked as politely and calmly as I could, something to the effect of \"is this a 24 hour drive thru or not?\" \n\nTo which the employee informed me simply, \"not in a row.\"", "aspect_word": "glass, workers, employee", "sentiment": "neu, neg, neg", "sentiment_score": "0.2775, 0.5966, 0.7739", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, anger, neutral" }, { "review_id": "0nVLGH18l9I_VoqnV-lfEQ", "business_id": "W-EIcCybkgokW57MwjR0FA", "user_id": "Ah6h14aIaZUjhT_ZEJiP7g", "date": "2018-05-19 06:48:26", "stars": 1.0, "text": "Why doesnt it surprise me this store has so many poor reviews? Starts with this store management's inflexibility to work with repeat customers and bad business decisions. Since moving to Seminole this year, I've purchased several thousand of dollars of building materials here. This can readily be seen from my credit card account, linked to my address and phone number at home depot. Nonetheless, when I went this week to buy a dishwasher, alot of 2x4s, a door and miscellaneous, again totaling over $1,000, this store refused free delivery of everything to my house, 3.5 miles away, along with the dishwasher delivery that was included. Breana in customer service literally rolled her eyes when I pleaded whether store manager wouldn't agree on this sized purchase, and I couldn't get door and 2x4s home in my sedan. Oh no, they were greedy for the $75 fee to go 3.5 miles, so I ended up buying everything and the dishwasher from S. Clearwater Lowes. Further, but has staff like Joe who's voluntarily helpful and cares to make sales. I was already awaiting flooring delivery there, and they had no problem including the addl items for free. Smart business decision and a new loyal Lowes customer with investment properties to boot. Finally, Home Depot spitefully mis-entered my phone number and address (which I saw was originally correct in the system but obviously changed later on). Sefallly, said she was operations manager, never called back to let me know if delivery rescheduled, etc. \n\nStock investors and corporate Home Depot - stores like this will slowly erode your whole franchise value! My contractors were appalled too, and now all big purchases to Lowes S Clearwater going forward.", "aspect_word": "management, dishwasher, service, manager, staff, operations, delivery, contractors", "sentiment": "neg, neu, neu, neg, neg, neu, neg, neg, neg, neu, neg", "sentiment_score": "0.5245, 0.4219, 0.4174, 0.6377, 0.6885, 0.3707, 0.5944, 0.3787, 0.4611, 0.3074, 0.4481", "emotion": "surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral, joy, anger, sadness, anger, neutral" }, { "review_id": "nlElgXUUm5wLdqspYvfqsg", "business_id": "bJ4glr2bn0pToxHVtFtKDQ", "user_id": "J4a0YR8lfdd91TlqQtC0HQ", "date": "2017-06-02 18:27:44", "stars": 1.0, "text": "This is the third time we get food here. Three times our orders were messed up.\n\nToday MY lunch was missing so I went back and spoke with the manager. She was very nice, wanted to give me whatever I wanted, but by this time I wanted nothing but what I originally ordered. She insisted on giving me a large drink cup however.\n\nAnd that was the kicker. I walked over to the soda machine, and lol and behold, they had Pepsi. Aaaarrrrggg!!!!!! I'm a Coke no Pepsi gal.Talk about adding insult to injury. So I got the unsweetened iced tea. Yuck! No flavor at all. \n\nSo please folks, if you come here, check your orders before leaving. The manager said they are supposed to triple check the orders, but obviously, they don't check them at all.", "aspect_word": "food, lunch, manager, drink, soda, Pepsi, iced, iced tea, flavor", "sentiment": "neu, neu, neg, neu, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.7137, 0.6534, 0.5533, 0.5611, 0.5880, 0.3985, 0.4369, 0.3251, 0.5975, 0.7567", "emotion": "neutral, sadness, sadness, neutral, surprise, surprise, anger, disgust, neutral, neutral" }, { "review_id": "eYrNsRh4yckVHmLDkrtQDg", "business_id": "zrdKZqnUkt9dS2fjnbFmBQ", "user_id": "V6b14awrtf8L95Lk8B4WxA", "date": "2017-11-27 01:15:35", "stars": 1.0, "text": "If you wanna wait almost 2hours for cold food this is ur place! Tried to give them another try tonight so far we are going on 55min and its STILL NOT HERE mind you I live 2minutes away lol \nSo update: I called back cause it's been an hour and 15 min they tell me they don't even have an order for my address !!! RIDICULOUS ILL NEVER ORDER FROM THEM AGAIN", "aspect_word": "food", "sentiment": "neu", "sentiment_score": "0.2561", "emotion": NaN }, { "review_id": "VMkudyoE2cpgm0wFuq4NKQ", "business_id": "QUbT76LShXFATtnU-myVQw", "user_id": "XwaM3J0igbwbFy8zpGB15w", "date": "2014-09-16 10:53:40", "stars": 5.0, "text": "I needed to notarize some legal documents , ie trust, POA, etc. tried a number of banks and was told they will not notarize those types of docs. \n\nDidn't make sense to me, since they're only verifying a signature.\n\nWell anyway someone suggested the UPS Store. I needed a notary and 2 witnesses. \n\nTried a few stores and while they will notarize such docs they didn't have staff on board to witness the docs. \n\nFortunately I found a store at 301 West Platt that met my needs. \n\nBill Julius, a notary at that location was very professional and courteous. It is a busy store that is well staffed. \n\nThe place is a gold mine. If u live or are close to this location and need the services that they offer I highly suggest you go to this location. You will be well attended to.", "aspect_word": "staff", "sentiment": "neg", "sentiment_score": "0.7509", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "bGYUa_o9Hmh1frXieuJwkg", "business_id": "uQSCNdPI0dC_sPsOh1U8NQ", "user_id": "H1B3oUh2K1hKWoMX0T_d5A", "date": "2018-02-05 01:59:46", "stars": 1.0, "text": "Watching the Super bowl and decided to go the\n .03 miles down the hill to pick up some burgers. Went through the drive thru- we were the only people there, proceeding to the pick up window aaand wait, and wait and wait for our TWENTY EIGHT DOLLARS for four Big Macs to be made. Finally, the unsmiling,- looked like he would rather shoot himself in the head than be working there Guy, handed our food over and we drove the 40 seconds home, opened our bag to discover our food was stone cold. STONE COLD. \nMc Donald's on the Mesa, get your shit together, this is unacceptable. Where's the manager? Who is watching all these employees who obviously don't care what they are passing thru the take out window?\nNo bueno, next time we go to The Habit.", "aspect_word": "Super bowl, burgers, unsmiling, Guy, food, manager, employees", "sentiment": "neu, neu, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.4428, 0.8519, 0.2701, 0.3834, 0.6486, 0.6886, 0.8979, 0.8463", "emotion": "neutral, surprise, anger, anger, anger, neutral" }, { "review_id": "aUGCmQ8Nm7iuihdqFyuinA", "business_id": "FkPDRoEx4eMsN3W7chLo1g", "user_id": "eoF0dgoRg0LigyrDmtKGqQ", "date": "2017-11-30 23:02:05", "stars": 1.0, "text": "This place is awful unless you go to Madison. Two different people cut my kids hair. Both of their fades were so messed up. One faded my sons hair so bad the side looked like stairs buzzed in the side of his head... for $15 a kids hair cut you'd think you would get what you paid for. People who cut hair in Walmart could probably cut better then they can.", "aspect_word": "place", "sentiment": "neg", "sentiment_score": "0.7036", "emotion": "disgust, anger, neutral, neutral, neutral, neutral" }, { "review_id": "L37mLaCvrIfwlSFUXA4rvw", "business_id": "1f1ZvvT1qyFFTIW-BdJ95A", "user_id": "Wrp-fPxelOpVxqk9PvbhAg", "date": "2019-01-21 16:48:10", "stars": 1.0, "text": "Got 2 Boston cream donuts, returned them because they had almost zero filling. The manager said that don't make them on property, that they are shipped in from the bakery/ wearhouse. \n\nA doougnut store that has the WORST doughnuts. \n\nAre they that cheap they can't put in a good amount of filling?\n\nNo wonder they are dropping the \"Donuts\" from their name.", "aspect_word": "cream donuts, filling, manager, doughnuts, Donuts", "sentiment": "neu, neg, neg, neg, neu", "sentiment_score": "0.4397, 0.5713, 0.8831, 0.4179, 0.4951", "emotion": "neutral, neutral, surprise, neutral" }, { "review_id": "1TtE9BzYi2QxYfyeAyvqvg", "business_id": "mtUtcQf1Jmhyktf5ujXQUA", "user_id": "ixbrx8sJNKv8zPMllU7_3g", "date": "2021-05-29 02:55:18", "stars": 5.0, "text": "Needed a new haircut place for my kids, since the one we used to go to raised their prices to a ridiculous cost for a 6 year olds haircut... Both my boys got a great haircut from Alexis at this Supercuts at a reasonable price. We had issues with the online check-in system so I called and she put our name down, said it was about a 25 minute wait. When we got there, we waited maybe 3-4 minutes before the hairdresser was ready for the first kiddo. Alexis listened to what I wanted and it came out great. The adults clients I saw there came out with great color and cuts too.", "aspect_word": "prices, cost, price, wait, hairdresser, cuts", "sentiment": "neg, neg, pos, neg, neu, pos", "sentiment_score": "0.7565, 0.6921, 0.4751, 0.5230, 0.2530, 0.4813", "emotion": "surprise, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Ya3alftS0MMnjRHaiHfhEA", "business_id": "MVLKOf25mj0MnqivWmdUwA", "user_id": "fTuTwzQM280HTvjAE0nI3w", "date": "2016-09-06 16:38:37", "stars": 5.0, "text": "It's all good. Got here at 12:15pm. You know lunch time and no line. Uh wondering why but must just be a lucky moment in time. Came here today for the free chicken McNuggets offer on their app. Surprisingly they had improved. Now look like white meat chicken inside. A plus was the golden fried to perfection on the outside. Again this could be related to a warp in time considering there was no line at the counter. After I sat down in a quiet space (there are about 10 other people enjoying their lunch) I watched a steady stream of customers. One thing I wanted to note is the recent remodel of this location. It's very nice. Lots of seating for people with laptops needing power outlets. No kiss play area but I don't remember one before the remodel. Lots of parking. Including 10-12 spaces under shade trees. A bonus for the everlasting summers in Florida.", "aspect_word": "lunch, line, chicken McNuggets, meat chicken, fried, counter, seating, trees", "sentiment": "neu, neg, pos, pos, pos, neg, neu, neu, pos, neu", "sentiment_score": "0.7577, 0.3937, 0.4901, 0.4224, 0.3312, 0.4131, 0.5459, 0.7767, 0.4824, 0.2900", "emotion": "joy, neutral, neutral, surprise, neutral, surprise, neutral, joy, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "XtJzksx97fOKcfBX74Qljw", "business_id": "36yk-0gYDFgqZh-DcCjzyg", "user_id": "qLgXinGnDNGCdjz0-xUdeg", "date": "2013-09-22 18:00:52", "stars": 4.0, "text": "This is our home improvement store of choice when our small neighborhood store doesn't have what we need. The customer service is consistently excellent, which is definitely what sets it apart from the other options out there. The only reason I hesitate to give it a perfect score is that they occasionally do not have (normal, not weird) products we need. We find the prices to be very reasonable. We've also witnessed their employees being treated very respectfully by management, which is something we like to support. There's always someone available to help us find the weird-sized board or screw we need, and for that we are thankful!", "aspect_word": "customer service, prices, employees, management, board", "sentiment": "pos, neg, pos, pos, neg", "sentiment_score": "0.6539, 0.4191, 0.5125, 0.3875, 0.4562", "emotion": "neutral, neutral, fear, neutral, neutral, neutral" }, { "review_id": "ILx_X1PSSudvhd5mwjskVw", "business_id": "6kxORai5_9FovcXsfW0Q1g", "user_id": "iPkdNziqnhNukjnmsrSzmg", "date": "2013-10-27 15:42:34", "stars": 2.0, "text": "When I was a kid, Red Lobster was the place to eat a good dinner, but times have changed :(. In an effort to maximize profits, most chain restaurants have gone out of their way to change their products to a very artificial, \"everything tastes the same,\" kind of glib glob. Unfortunately, Red Lobster is on the bandwagon. \n\nWe ordered the Alaskan King Crab leg special and it was a good deal in terms of the amount you get (1-1/2 lbs), but it was dry and overcooked - so glad we had melted butter! Look, I don't expect to get fresh Alaskan King Crab legs in STL, but these tasted like they had come from an extended stay in the freezer. The sides tasted like freezer food, as well. \n\nThe hostess who was very nice stopped by to check on us, but was not knowledgeable about the products they serve. She asked about Alaskan King Crab legs and said most customers get the snow crab because it's sweeter--WHAT? They get it because it's, um, cheaper. Alaskan King are the sweetest ...\n\nThe overall experience was just okay. The restaurant lighting is too dark, but the restaurant itself is newer with modern features and decor. I wouldn't say I'll never go again, but it's not an eatery that I would suggest.", "aspect_word": "dinner, Alaskan King Crab leg special, butter, King Crab legs, food, hostess, snow crab, King, lighting, decor", "sentiment": "pos, neu, neg, neu, neu, neg, neg, neu, neu, pos, neg, pos", "sentiment_score": "0.5325, 0.3565, 0.4592, 0.4146, 0.2256, 0.4560, 0.2883, 0.3884, 0.3347, 0.2934, 0.3501, 0.3608", "emotion": "sadness, sadness, joy, neutral, joy, neutral, neutral, joy, sadness, neutral, neutral" }, { "review_id": "_Oa57rKV3bw8hd8ho3bdMA", "business_id": "6fqL0jlPqhj0j_--hF3HWg", "user_id": "L4iT9ZCNxS2YxTzc2G5ucg", "date": "2020-09-04 00:30:23", "stars": 5.0, "text": "*Covid Update*\n\nNot so business as usual as it can be in this new COVID-19 world! Employees all wearing masks. Before entering you are also required to wear a mask. \n\nStill no inside seating as of yet\n\nStarbucks review Keep it up baristas! always friendly and professional, speedy service.\n\nOriginally, Starbucks offered only two sizes: short (8 ounces) and tall (12 ounces). When the company added grande, venti and trenta, they kept the old names for the original drinks. \n\nAt most Starbucks around the world, the size options are: short (8 ounces), tall (12 ounces), grande (16 ounces), venti (24 ounces), and trenta (31 ounces). Grande is Italian for 'large,' venti means 'twenty,' and trenta is 'thirty'. After a trip to Italy in 1983, founder Howard Schultz became obsessed with its coffee bars and wanted to introduce Italian names. \n\nAs customers demanded larger sizes, 'short' was taken off the menu board so the larger sizes of 'venti' and 'trenta' sizes could be added Tall ended up becoming the smallest sized drink on the printed menu.", "aspect_word": "Employees, seating, baristas, service, drinks, coffee bars, menu, drink", "sentiment": "neg, neg, neu, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.7407, 0.4888, 0.3882, 0.3242, 0.7429, 0.6634, 0.4645, 0.6705, 0.6353, 0.6955", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9R-zqpfI_9EQlpfsr5ZQ5g", "business_id": "JaxuXaTA-f5ETltK-I4NUQ", "user_id": "uweSiVXeDAibh-I7xOZwEg", "date": "2016-09-24 01:05:05", "stars": 4.0, "text": "I came to this store and location after shopping around for 4 new tires. They treated me kindly and took care of me on the same day I called them for a quote. They take appointments up until 6pm, and they also cater to \"walk ins\". My appointment was at 5:30pm and I left around 6:20pm. I was told that I can come back every 5,000 miles for free tire rotations for the life of the tires. I left a happy camper.\n\nThe next morning I walked out to my car and one of the new tires was flat. I called the store and they asked if I was able to bring it in and they would take care of it. I had to call AAA because honestly, I know very little about changing a flat tire and I was in my work clothes that I didn't want to ruin. Once I got back to the shop they were very apologetic and did the \"soapy water\" test to find out where the leak was. It was on the valve so they rebuilt it and it took about 30min. I was an hour and half late to work that day but thankfully my workplace was understanding. Even though it was kind of a bummer, they were very nice, took accountability and corrected it as fast as possible without taking advantage of my own kindness by trying to charge me for the repairs. Trustworthy place, imo!", "aspect_word": "water, place", "sentiment": "neg, pos", "sentiment_score": "0.3667, 0.3953", "emotion": "surprise, neutral, neutral, neutral, joy, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "ew1KQYMA0JGvHyA4O1ESfg", "business_id": "BhMja5IRPc159NApqsn8Jg", "user_id": "xromzAj9y_W4jx4fPe8Ftw", "date": "2018-09-30 17:43:27", "stars": 2.0, "text": "Visited on a Sunday afternoon so maybe that was the problem. Of 14 tables in the place, 4 had dried food stuck to them. The physical layout of the seating and waiting area is bad and causes an issue. It appeared they were understaffed which probably led to the dirty tables and longer than expected wait time for food.", "aspect_word": "food, seating, waiting area, understaffed, tables, wait", "sentiment": "neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6013, 0.5713, 0.5421, 0.6076, 0.6201, 0.4816, 0.7633", "emotion": "neutral, sadness, neutral" }, { "review_id": "UOr06ynue28oSWDMhTX3QA", "business_id": "lVdubEodgoSWdVXqpxU1Hw", "user_id": "xnwrpoer2T5_teomXkSzBA", "date": "2015-09-08 14:22:27", "stars": 2.0, "text": "Ive ordered pizza here a few times. The only really great part about it is usually the time expected for your pizza is twice what it actually takes to get it. I ordered the cheesy bites pizza yesterday and the cheesy bites had all but been blasted out the sides of all of them. Some were entirely empty which just makes it a normal crust. The pizza itself just tasted meh...a frozen pizza would have been better and lord knows cheaper as by the time it was delivered with a tip was 19.00", "aspect_word": "pizza, crust", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.4794, 0.4582, 0.4699, 0.4646", "emotion": "neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "E545-XhLXyJ8SerPX4CBOw", "business_id": "XU8MGYX9oKQ0bl4r8IMqfQ", "user_id": "Ujvil9PwjPZFLMsk28WrhQ", "date": "2016-11-10 18:54:55", "stars": 1.0, "text": "If I could give a BIG FAT ZERO, I would because this location is ridiculous!! I walked up to the register and even though 3 employees were within greeting distance of me, did any of them acknowledge me, HELL NO even though they all saw me standing there. After about 5 minutes, I was finally greeted by one of the ladies who saw me when I walked up to the register. I gave her my order but had to repeat it 3 times because she was too busy trying to listen to a conversation 2 other employees were having so I said \"excuse me, I'm the customer, not them\" and she gave me a look like \"who do you think you are talking to\". She gives me my cup to make my sweet tea and I can hear her bad mouthing me so I walk back up to the counter and tell her I want to speak with a manager. The manager comes out of the back and asks me what the problem is and I proceed to tell her that I want my money back and to read the review on Yelp that I'm going to leave. She refunds my money and proceeds to try to give me my order free and I refuse it and tell her I'll never be back in that store again. \n\nAGAIN, if the owner of this location cared about the experiences that not only myself but other pissed off patrons are having, they'd do something about it but as usual, NO RESPONSE from the owners.", "aspect_word": "location, register, employees, tea, counter, manager, owner, patrons, owners", "sentiment": "neg, neu, neg, neu, neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.4692, 0.5854, 0.7596, 0.5148, 0.7574, 0.5180, 0.5803, 0.5607, 0.6980, 0.6362, 0.3759, 0.7694", "emotion": "anger, joy, disgust, anger, anger, neutral" }, { "review_id": "LE_pQJG4cj7zyR90wg102g", "business_id": "t9RnIkvyRMFi4AgBvEv16A", "user_id": "XKkLob-VXEH-X3yBiJvwiQ", "date": "2012-01-08 04:17:43", "stars": 1.0, "text": "I wouldn't give one star for just a single problem or visit. However, this has gone on for a multiple amount of times.\n\nA week ago, they just didn't cut my mexican pizza I ordered. I'm like, no big deal, I'll just cut it myself.\n\nThe next time I asked if they would cut my pizza because last time they didn't, and they said yes, they'll cut it. Then right in front of me the man just joked with the person cutting the pizza.\n\nToday, I ordered for a couple friends, and it take literally five minutes to get everything right. First they charged more than they should, then they got the order wrong again by not giving me another drink, and when I asked for cupholders she didn't give me one at first. It was a struggle to hold everything, my card, my wallet, trying to get everything in. She gave me the drinks and then the cupholders. I tried to put them in, but when I started driving (I guess I should've known this should happen, but they also should have known how to put the cups in) the drinks spilled all over the floor of the passenger seat. I went inside and gave the cups to them, and asked for a bunch of napkins. They didn't even think about giving me more drinks that were spilled, or even apologize for the matter.\n\nIt seems like this is going to be a normal problem. If they don't know how to give their customers the best care they can, then might as well not go there again.", "aspect_word": "pizza, man, drink, drinks, cups, seat, napkins, customers", "sentiment": "neg, neu, neg, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.3067, 0.5149, 0.6505, 0.5763, 0.6765, 0.6967, 0.4930, 0.6274, 0.2959, 0.5357, 0.4203, 0.2659, 0.7003, 0.3751", "emotion": "neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "BQTqnNXqhMzdn1vjvYkMPA", "business_id": "xk-mFOluQoiHGc-puo1FJg", "user_id": "qX9rK32qy5hiYo9EPPJftw", "date": "2014-12-19 04:06:46", "stars": 5.0, "text": "This is gonna be weird reviewing for a CVS but they have a Minute Clinic here and it's awesome. The nurse here is super friendly and even though I almost passed out from the shots I had to get (I have a phobia of needles) she kept me engaged in conversation and was quick and gentle with the needle. I also got a sugar tablet to chew on because I thought it was a smarter thing not to eat or drink anything before getting my shots because I was paranoid I'd ralph all over the place. Dumb thing to do but at least I learned something new.\n\nCosts for the injections, check-ups, etc are more than fair and there's an electronic sign-in kiosk that keeps everyone in order and (at least to me) makes things a bit more efficient once you do walk into the nurse's office. It can get very busy on the weekends so don't think you can walk in and see the nurse or think an hour is enough. On weekends, the nurse's schedule will be booked up for the entire day by noon. Oh, it's also pretty cool if it's busy you don't have to wait there. You can go out and as long as you're within 30 mins to the location, you're good because they'll send you a text when it's close to your appointment.\n\nBut this CVS feels and looks cleaner and more organized than your average CVS and the staff are friendlier. And even though this is a bit out of my way for a pharmacy, they've won over a customer.\n\nOh, and unlike downtown or the town center, there's plenty of parking so no need to worry about that.\n\nParking: Lot", "aspect_word": "nurse, staff, pharmacy, center, parking, Parking", "sentiment": "pos, neg, neg, pos, neu, neu, neg, neg", "sentiment_score": "0.6771, 0.3861, 0.3533, 0.5410, 0.3458, 0.2347, 0.3818, 0.3043", "emotion": "fear, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "_kvkXMs7TtOVfDHfcnM4YA", "business_id": "2VvIvL-Dyp6QTk0-KfYeDg", "user_id": "zUk_Ww2q1At1QSyRbUjIGQ", "date": "2017-12-09 06:48:42", "stars": 3.0, "text": "Yay it's open! \n\nI had my usual big as my head (almost) chicken burrito PACKED with all the toppings that I chose. Worth the $9 and change. \n\nThe store was clean and even had sanitizer dispensers throughout. \n\nThe staff was all young but were not too chatty (amongst themselves) or rude, etc. \n\nMy burrito was delish & I had no issues whatsoever here.", "aspect_word": "chicken, toppings, staff, burrito", "sentiment": "pos, neu, neg, pos", "sentiment_score": "0.4645, 0.5269, 0.8596, 0.2982", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "HJuteeUBUbPFThhpTUSfAQ", "business_id": "_9cSJARldIvFdnOJQ_aAfg", "user_id": "kA6H0FTukkmTXv5H3S9XCg", "date": "2017-06-17 21:33:35", "stars": 1.0, "text": "Affordable tire but almost impossible to avoid the upsale. Hate to say it but if you're a female go with a male and they won't try to jive you. Went alone and was given runaround on a tire + upsale. Went with the husband and nothing but what was originally asked for offered. \n\nTried going today after an \"appointment\" was scheduled and there was a line out the door...ridiculous...ended up leaving. \n\nNot happy.", "aspect_word": "line", "sentiment": "neg", "sentiment_score": "0.3670", "emotion": "neutral, sadness, sadness, neutral, neutral, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "KOZh5MpSKKeVYl5k0LcmLg", "business_id": "6_Zf2QsRHCH1RhbzA9inyw", "user_id": "qYzzn-FQriUfFjTu_lD4ZQ", "date": "2015-06-06 01:22:56", "stars": 3.0, "text": "When it comes to quality of products and customer service this Starbucks location is just normal. Most times when you walk in its clean, the bathrooms are decent and the drinks and food are average. \n\nWhat does really suck about this Starbucks is not the location but how is situated on the edge of Hillsborough and Memorial Highway. I am surprised that there has never been any major accidents during rush hour traffic with people trying to get their morning cup of joe. Even when it's not rush hour the parking lot is ridiculously small and the curve that you have to take to swing into the drive thru is bonkers! \n\nWhen I'm in a time crunch or just feel like taking the chance and not heading the other direction to another Starbucks I'll shoot to this location. If you're looking for a lot of seating... negative! If you're even looking for a space to park your car...head to another Starbucks! If you don't mind taking a chance on swinging through the drive thru and it's on your way to wherever you're going then this Starbucks is convenient.", "aspect_word": "products, customer, service, bathrooms, drinks, food, parking, seating", "sentiment": "pos, pos, pos, pos, pos, pos, neg, neg", "sentiment_score": "0.4095, 0.4717, 0.2995, 0.7187, 0.5997, 0.5604, 0.6106, 0.4634", "emotion": "neutral, neutral, disgust, surprise, fear, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ExWl594BSvNQWyyhvCHrcA", "business_id": "l6SFqihWPVJDMWdvPJvceg", "user_id": "zGhqU4fjAV7KxIaTHIrzDw", "date": "2013-05-24 13:13:31", "stars": 2.0, "text": "This is a smaller store, unlike the newly renovated CVS stores. I use to enjoy going into this CVS. I have been going here for 9 years. Recently I experienced on two occasions, rude customer service from the cashier Ashley. She does not give eye contact, no friendly smiles or hello. She gets an attitude when she have to do a price check. She does represent the warm family store CVS use to represent.", "aspect_word": "customer, service, cashier, price", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.7451, 0.5841, 0.5061, 0.3653", "emotion": "neutral, joy, joy, anger, sadness, neutral, neutral" }, { "review_id": "yB5p-Eu7ED-9Xsxwr6XBcQ", "business_id": "sSKelg9o_4KxgCMT3BqnCA", "user_id": "lvrLf7yb4QD9JIKdIXaFTQ", "date": "2011-12-03 03:44:31", "stars": 3.0, "text": "For a solid 10 year stretch of my life, I thought that Red Lobster was the fanciest and most amazing restaurant in the world. I asked my parents to go there for my birthday supper every year and was usually allowed to order something that (gasp) came with lobster! Lots of great memories of RL when growing up means it'll always have a special place in my soul. I don't visit often anymore, but when I do, I'm generally surprised at how much I still like the food.\n\nThe woodfire-grilled trout is one of my favorites these days, although it was slightly overcooked and not quite as tasty at this location as I've had at other RLs in Indy (3.5 stars of 5). Baked potato was fine (3 stars) and the asparagus was just mediocre (2.5 stars). Cheddar biscuits were superb as usual (4.5 stars). One odd thing is that they've stopped including a salad with your meal ...if you want one now, you have to order it as one of your sides. Weird.\n\nAll in all, a good but not great experience. Friendly (but slow) service, solid food, reasonable prices and portions. This location is decent but if given the choice, I'd rather visit the Avon or 38th St locations instead.", "aspect_word": "Lobster, restaurant, supper, lobster, place, food, woodfire, grilled, grilled trout, potato, asparagus, Cheddar, biscuits, salad, meal, sides, service, prices, portions", "sentiment": "pos, pos, neu, pos, pos, pos, pos, neu, neu, pos, pos, neg, neg, pos, pos, neu, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.3750, 0.6365, 0.7431, 0.4990, 0.4670, 0.6692, 0.4708, 0.2868, 0.2348, 0.3530, 0.2906, 0.4127, 0.2791, 0.3609, 0.2888, 0.5638, 0.7345, 0.3697, 0.5484, 0.6722, 0.5490, 0.5212", "emotion": "joy, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "XhAw1JOdAcHcrHIwbUeDwA", "business_id": "OxQK9EMUXqynT7dbWAP9wA", "user_id": "eJnwyot0rLyWN84DwyC0RA", "date": "2015-09-17 22:26:56", "stars": 5.0, "text": "4 and a half stars! Mission BBQ is all about war, the military, police and firefighters. But if this was a war on other BBQ joints, they would kick some serious butt because they ain't playing around.\nI have eaten here 3 or 4 times and I enjoyed every meal a lot.\nI prepared checklist of Missions' weapons:\n1. Beef brisket -delicious, (lean or moist)\n2. BBQ spareribs- shake the bone and the meat evacuates expeditiously.\n3. Chicken, sausages and pulled pork - all are tasty, especially the sausages stuffed with jalapeno peppers.\n4. Sides - mac-n-cheese, collards, coleslaw, fries, green beans and more are well prepared.\n5. Sauces - 6 different flavors and I like them all.\n6. The most friendly and informed staff imaginable.\nAnd Mission BBQ has your back against the evil axis, the parking authority with plenty of free parking. So go on down and get your BBQ on!", "aspect_word": "BBQ, meal, weapons, Beef, brisket, spareribs, meat, evacuates, Chicken, sausages, pork, jalapeno, peppers, cheese, collards, coleslaw, fries, beans, Sauces, flavors, staff, parking", "sentiment": "pos, neu, neu, pos, neu, pos, pos, neu, pos, pos, neu, pos, pos, pos, pos, neu, pos, neu, neu, neu, neu, neu, pos, pos, pos, neg, neg, neu", "sentiment_score": "0.3502, 0.6078, 0.2467, 0.5003, 0.3599, 0.3918, 0.4432, 0.4058, 0.3229, 0.3813, 0.2941, 0.6292, 0.4260, 0.3790, 0.4438, 0.3337, 0.3744, 0.3237, 0.3851, 0.3938, 0.3357, 0.3727, 0.3582, 0.4884, 0.6312, 0.3281, 0.3015, 0.5778", "emotion": "joy, anger, joy, neutral, joy, fear, neutral, joy, neutral, neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "Z0ugy2WGuebb0wrffFRBFA", "business_id": "2sGHOKjHl5S0iqRDTmNgMQ", "user_id": "vOJo2x_vblf6Jtcrv0dc6A", "date": "2020-11-02 03:10:09", "stars": 4.0, "text": "I always drive by this location and forget it's a Starbucks. This location is in an older looking brick building, bit different from their usual look. Most of the time I don't see many people here, if any at all. Decided to swing by since the other location on 116th, closer to I-69, had horrible service. I went through the drive thru. The barista was super friendly and quickly made my drink exactly how I ordered it. Will definitely choose this location over the one closer to I-69.", "aspect_word": "service, barista, drink", "sentiment": "neg, pos, neu", "sentiment_score": "0.8073, 0.5164, 0.5629", "emotion": "surprise, neutral, neutral, fear, neutral, neutral, neutral" }, { "review_id": "QwZcPr8d20XYyQ1KG3Ffzg", "business_id": "bJFVF1wnQscEbOuEZ7aJwQ", "user_id": "WKHsyopwzYKNCZQH7S5SJA", "date": "2015-06-18 14:49:52", "stars": 4.0, "text": "My wife and I really love this place. The waffles are great, but the number one thing we enjoy is their hashbrowns \"all the way\". It's hashbrowns with a bunch of toppings like mushrooms, cheese, jalapenos, and sausage gravy. The staff was very friendly and the service was fast once we were seated.", "aspect_word": "waffles, hashbrowns, toppings, mushrooms, cheese, jalapenos, sausage gravy, staff, service", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.7667, 0.5353, 0.4263, 0.4278, 0.4621, 0.4771, 0.3770, 0.4514, 0.8097, 0.7481", "emotion": "joy, joy, neutral, joy, neutral" }, { "review_id": "fYjKcJdr19uZNb6HlX96SQ", "business_id": "-AWclhh1_2VnqPylPgBU3g", "user_id": "jI81bT1b_vz8aloD6sY6OA", "date": "2016-07-08 00:05:46", "stars": 1.0, "text": "Let me start off by saying I am very disappointed with this Outback. People come here for the chopped salad. Why change the menu? Serve regular butter not spicy butter with your bread. They ran out of baked potatoes. Served my husband a rack of dried out and very burnt ribs. The server was told they had ran out of ribs and then the kitchen produced ribs out of no where? We were sitting in the bar and in rolls 2 women with a dog stroller with 2 dogs. They claimed they were service dogs. Service dogs do not sit in strollers, eat off the table, are allowed to to be pet by Outback employees, or bark to be fed from the table. Service dogs are so quiet and trained you don't even know they are there.", "aspect_word": "salad, menu, ribs, server, kitchen, bar, service, Service", "sentiment": "neu, neu, neg, neg, neg, neu, neg, neg, neg", "sentiment_score": "0.3569, 0.8180, 0.5227, 0.8170, 0.3372, 0.7766, 0.4461, 0.5748, 0.6713", "emotion": "sadness, joy, neutral, sadness, surprise, neutral, surprise, neutral" }, { "review_id": "vHmHWqjGJRjtlTP5B81xGg", "business_id": "3gwwGdwihsmb4TOnUOo6RA", "user_id": "JkSCtbf3J951ky9urc880g", "date": "2017-07-21 19:36:41", "stars": 2.0, "text": "The only thing I buy at McDonald's is anaconda egg cheese biscuit. I hate that I can buy a cheeseburger or pancakes at 8 pm but at 8 am pancakes only. Don't they cook sausage on the same grill as burgers. I can get egg mcmuffin on a bun so I know they have buns in the morning. At this McDonald's at the drive thru they have said goodby and closed the window before you have a chance to say I need catsup or you forgot my straw. The only time I go there is when the wife wants to go there because the dog like their burgers.", "aspect_word": "egg cheese biscuit, cheeseburger, pancakes, grill, burgers, mcmuffin", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4642, 0.5814, 0.4002, 0.6120, 0.4532, 0.5989, 0.6716, 0.4036, 0.6060", "emotion": "neutral, sadness, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "fZ0H8m1YTzEwrjxqPKn--Q", "business_id": "3eh3fHpfOBj6agJxvjtYjQ", "user_id": "a3kSHMr-17_2cpXeuyET_w", "date": "2018-07-20 17:05:21", "stars": 1.0, "text": "I don't usually write bad reviews but had to. I suppose since it is Arab owned and I'm American they were rude as shit to me, or maybe they are just generally rude people. I paid for my food and a coworkers and the guy charged me for someone else cause I said I'm paying for those two. I definitely said I'm paying his too. Also forgot to give me my cup. I actually like subway, but I'm not going here again.", "aspect_word": "food, guy", "sentiment": "neu, neg", "sentiment_score": "0.8357, 0.7692", "emotion": "anger, neutral, sadness, sadness, neutral" }, { "review_id": "3Xah2x4VbGVWyVerJhNg9A", "business_id": "202GrPOZxLVRBLg8HcwSSQ", "user_id": "4LGxFnXBSv41AIth_P1Diw", "date": "2019-04-08 02:01:13", "stars": 1.0, "text": "I would give this location 0 stars if that was an option. This location SUCKS! Tonight was the second time they have been out of a key ingredient I wanted. Last week, they ran out of black beans and I don't eat meat, so that's a staple to my meal. Tonight, they say they have no tortillas. I'm sorry what????? How are you a franchise that serves burritos, tacos, etc. and you say you don't have black beans or tortillas. In the past, I have done mobile ordering on the app and my food was wrong more than once, so that's why I stopped doing that, but the in store experience is just as bad. The employees also could not care less about trying to make the customer happy. I will only go to the location on S. Howard or Westshore from now on because this location is a disappointment to chipotle as a whole!", "aspect_word": "meal, tortillas, burritos, tacos, beans, food, employees", "sentiment": "neu, neg, neu, neu, neu, neu, neg, neu, neg, neg", "sentiment_score": "0.7671, 0.4220, 0.2355, 0.3433, 0.6035, 0.3580, 0.3084, 0.2557, 0.6196, 0.8627", "emotion": "neutral, disgust, neutral, neutral, surprise, neutral, disgust, neutral, sadness" }, { "review_id": "q0K4QJXYxZb33U9rkDD_KA", "business_id": "ptEhxv7nZLLM4eDngNMHJA", "user_id": "Fa2-VD8cqcn98vqciVn3Gw", "date": "2019-12-08 14:54:30", "stars": 3.0, "text": "Absolutely the PLACE TO BE in Plant City on a Friday night. We got the last parking spot and the last table, right before the line burst out the door. Chili's! Friday! Be there (apparently)\n\nTrucks everywhere, parking on the easement, on the grass, anywhere you can park your truck. It doesn't matter. Just ramp a curb, who cares. Packed as packed could be. \n\nFood was fine, average Chili's, whatever. Service was really good given how busy the place was. The server didn't care that I ordered 4 margaritas, so that's nice.", "aspect_word": "PLACE, table, Food, Service, server, margaritas", "sentiment": "pos, neu, pos, pos, neg, neu, neu", "sentiment_score": "0.4670, 0.6302, 0.7995, 0.8062, 0.5666, 0.6460, 0.3749", "emotion": "surprise, neutral, neutral, surprise, neutral, joy, neutral" }, { "review_id": "uogJjr5ehCzwZIIVBEO1FQ", "business_id": "AzQIIA5d5YFrU03pyhV1fg", "user_id": "U-SvlB6785QS2I9c8Pl7Ow", "date": "2009-09-14 17:01:41", "stars": 5.0, "text": "the service here was better than I've seen at any mcdonald's. I had a chance to speak w/ the owners of the store also, and they were some of the nicest people I've ever met - super friendly and definitely cared about their customers! Their dedication to customer service definitely showed in every single employee.", "aspect_word": "service, owners", "sentiment": "pos, pos, pos", "sentiment_score": "0.8589, 0.4397, 0.3713", "emotion": "joy, neutral" }, { "review_id": "CWfmJ7bGRxyn2RTXqhsQGA", "business_id": "2qg67Mq6cKjl1GPbls32Dg", "user_id": "R9IJ1Byr27n6wXj3QvJ2Lg", "date": "2019-11-25 02:40:55", "stars": 3.0, "text": "Coming back from a day of running around and shopping, I was just starting to get hungry.\n\nThe last few times we had to walk past Subway to get to our Chinese restaurant. The posters of the new sandwiches, and the smaller subs caught my eye!\n\nIt's been at least 2+ years, since the last visit to a Subway. I guess you can think of me as a sandwich snob, because I am particular on how a good sandwich should taste. \n\nSince my other half has been sick (since Friday), I decided to get him Sunday's special meatball sandwich.\n\nI decided to try the new cheesy garlic steak sandwich, both 6 inches.\n\nNo disappointments coming from a sick guy, but mine was a lot more garlic tasting than I would even think of. I guess when I saw him spreading the garlic whipped mayo, should of been a sign.\n\nI'll definitely be back to try the cute small sandwiches!", "aspect_word": "sandwiches, subs, sandwich, meatball sandwich, garlic, steak sandwich, garlic whipped mayo", "sentiment": "neu, neg, neu, pos, neu, pos, neu, neu, pos", "sentiment_score": "0.4062, 0.3767, 0.4862, 0.5529, 0.4719, 0.2906, 0.4438, 0.3687, 0.4595", "emotion": "neutral, neutral, surprise, neutral, neutral, disgust, disgust, joy" }, { "review_id": "BMiZXS6MVwihUKaEkfYzXg", "business_id": "j1CCLERiAMYSvCPhDmJN1g", "user_id": "vFJlLfpFy3tLQJZTYJKCVA", "date": "2019-11-18 15:37:55", "stars": 1.0, "text": "I use to work at DD in both a main store and satellite store like this one located on Ulmerton Rd. At first when this location opened it was great and had quick service. This DD location is at a prime spot for travelers and they could do a lot of business but Lately, this location has gone down in service and quality of product. The coffee tasted watered down. This is one of the reason I like DD. Along with my coffee I order toasted bagel with cream cheese. There will be times that I get a freshly toasted bagel but not all the time. Today I ordered the same and my bagel was cold and when I bit into it, it was rubbery. It's like they toasted it and left it to cool down and warmed it up and put cream cheese on it. Needless to say I threw it out. Behind the counter seemed unorganized. Some items needed to be refilled, the doughnuts reserve case was open wide instead of having the flap closed and zipped up, the coffee station counter was a mess with spilled coffee that were also on the cup lids. It just wasn't presentable to customers coming in. As I mentioned I used to work at DD for maybe 10 years and that mess would not be happening on my watch.", "aspect_word": "service, product, coffee, bagel, cream cheese, counter, doughnuts, reserve, flap, station counter, cup, lids", "sentiment": "pos, neg, neg, neg, neu, neu, neu, neu, neg, neu, neg, neu, neg, neg, neu, neg, neg, neu, neg", "sentiment_score": "0.7948, 0.5567, 0.3524, 0.5002, 0.4672, 0.2682, 0.4356, 0.2303, 0.4382, 0.4455, 0.4277, 0.2655, 0.2074, 0.2621, 0.3590, 0.2730, 0.4267, 0.3154, 0.2501", "emotion": "neutral, joy, disgust, joy, neutral, neutral, disgust, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "WwNldhxtB_2lzhhI8IQYmQ", "business_id": "s2F9H5wDvH3LJqBfThmflA", "user_id": "ZIOCmdFaMIF56FR-nWr_2A", "date": "2012-01-06 22:51:08", "stars": 4.0, "text": "I don't like drive-thru starbucks; they are noisy, have a lot of extra commotion behind the counter; making it much more distracting if you are trying to do read, write, homework, think, relax, meet, etc. \n\nWith that said, the energy is great at this location. Hail to the management for hiring really well. Everyone seems to enjoy each other, and are very service-oriented.\n\nParking gets very tight...it's a BUSY location.", "aspect_word": "counter, energy, management, service, Parking, location", "sentiment": "neu, pos, pos, pos, neg, neg", "sentiment_score": "0.5058, 0.6121, 0.5966, 0.4349, 0.5365, 0.5486", "emotion": "anger, neutral, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "6orB5hGb7yzWxT1oyijpHw", "business_id": "hfbZ97Te3T4jeWN6GgsGrQ", "user_id": "2jCrH48LDG4c3ja4CLh0qg", "date": "2017-12-28 21:17:08", "stars": 4.0, "text": "Unlike Michael Jackson, Willa Jean can be my lover any day y'all!\n\nI had the pleasure of checking out this bakery/restaurant for lunch with a friend and we were quickly sat down during lunch traffic. This open space restaurant has great natural lighting and I enjoyed the stainless steel meets Southern Kitchen aesthetic.\n\nIf you're looking for a few baked goods then you can go up to the bakery counter and order. The lunch menu has a wide variety but I was craving a burger and boy did they not disappoint. The burger was so juicy and flavorful that I had to pace myself from scarfing it down in mere minutes.\n\nThe appetizer that everyone must try is their cornbread! This was honestly some of the best cornbread I've ever had. Definitely check out WJ if you have the chance.", "aspect_word": "lunch, lighting, goods, counter, lunch menu, burger, appetizer, cornbread", "sentiment": "neu, neu, pos, neu, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.8255, 0.7848, 0.6786, 0.2770, 0.3459, 0.4916, 0.4928, 0.8449, 0.6166, 0.6849, 0.6960", "emotion": "joy, joy, neutral, neutral, neutral" }, { "review_id": "Q2zhbDJ34-7j88nEHbHGcw", "business_id": "qlC5ojQRLe26shP1Kt7hQg", "user_id": "GLTmHtIjaFhJAUhPiTdAwA", "date": "2015-04-18 23:25:49", "stars": 1.0, "text": "Me and my boyfriend came in for a cup of coffee to search the web. There were three workers where one of them was sleeping on the counter. \n\nThe service was slow and I had to hand the waitress the plates for when the person came to clean. While I was gathering the cutlery the waitress stood and waiting for me to hand the dirty plates. The coffee cups were not clean either. When we asked for the check we did it quietly as not to wake the sleeping co-worker on the counter :) \n\nI am sorry for this bad review, but will not come back and do not recommend it.", "aspect_word": "cup, coffee, workers, counter, service, waitress, plates, cups, worker", "sentiment": "neu, neu, neg, neu, neg, neg, neg, neg, neg, neu, neg, neu", "sentiment_score": "0.5529, 0.6067, 0.6084, 0.6399, 0.8914, 0.7773, 0.9046, 0.4687, 0.4692, 0.3000, 0.3804, 0.5516", "emotion": "neutral, disgust, disgust, neutral" }, { "review_id": "f-u6G3q7Jeqx5oG1u6G0lw", "business_id": "-2CPhK6ik9ZBgFX_F-dkxQ", "user_id": "OmMiHzNx96rdySjly62p7g", "date": "2015-12-12 15:11:21", "stars": 1.0, "text": "Will never visit this Subway again. Employee(possibly owner) never got off the phone for me or the customer in front of me. I asked for extra meat just like the day prior. The day prior I was charged $1 for extra on a whole.sub. When I realized(after paying) that it seemed I was charged too much he just pointed at the menu. I told him about my experience the day before. He didn't care. Didn't give my $2 back. Didn't say sorry for misunderstanding. Didn't try to make a customer happy. When I told him his customer service was lacking he just asked me what problem was. When I stated it was him and his bad service he told me to never come back. No problem there. In fact if your on the way there just visit the Lebanese place next door instead. Awesome gyros and.chicken shwarma(probably spelt wrong). Cheaper. Better tasting. And the guy there is actually friendly. Oh and forgot to say.....This WAS in the middle of their 50 cents for extra meat promo.", "aspect_word": "Employee, owner, meat, menu, customer, service, guy", "sentiment": "neg, neg, neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.7900, 0.7267, 0.5485, 0.7363, 0.7025, 0.6626, 0.8618, 0.3787, 0.4311", "emotion": "sadness, neutral, neutral, anger, neutral, surprise, fear, sadness, sadness, neutral, neutral, neutral, joy, disgust, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "tSvN3N0Ra8hFkZhzQx8_2Q", "business_id": "Iuir7lUtx-LMhYtStwyf3Q", "user_id": "wQubHUIzll54cJtyOH-FrQ", "date": "2021-08-21 19:03:26", "stars": 5.0, "text": "I came here for their \"soft grand opening\" Saturday morning. I came with 3 of my other friends and we had such a phenomenal experience! We sat at a table inside, though they do have some outdoor seating. \n\nOur server, Kylie, was absolutely amazing. She was super attentive and checked in on us periodically. \n\nI normally go for savory breakfast items but chose to get the Cinnamon Roll French Toast because I saw a picture on Instagram. It came with 2 eggs and your choice of sausage patties or bacon (not pictured). The portions were so generous that I definitely had leftovers to take home. I also ordered a cup of Ipanema coffee, which was a lighter roast that does have more caffeine. It was a great cup of coffee. \n\nEach entree also came with an alcoholic beverage for those over the age of 21. I ordered a plain mimosa and my friend got the Lemon Blueberry mimosa. \n\nOverall, I had a great experience here. My friends and I all enjoyed our meal!", "aspect_word": "table, seating, server, breakfast, items, Cinnamon Roll French Toast, sausage patties, bacon, portions, Ipanema coffee, roast, entree, alcoholic beverage, mimosa, Lemon Blueberry mimosa, meal", "sentiment": "neu, pos, pos, pos, neu, neu, neu, neu, pos, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.6368, 0.2745, 0.7658, 0.3342, 0.3272, 0.4570, 0.4244, 0.4299, 0.8057, 0.3949, 0.4885, 0.5212, 0.3471, 0.3314, 0.3715, 0.6011", "emotion": "surprise, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, joy, joy" }, { "review_id": "dulO97KxmCm76oU-ebte0w", "business_id": "AAsbz_OrSLtSoQS0aEbkOg", "user_id": "3j50d_OtZ5gCTW4uZIFw9Q", "date": "2016-07-01 20:03:38", "stars": 5.0, "text": "All brand spanking new of course, this new location shares a space with a Mattress Direct and features two separate vehicle entrances and a drive-thru. Outside seating totals 4 tables while inside has a large table of 10, a 4-top, 4 couch seats and a couple of 2-seater stools. Free wifi of course and standard menu items, staff is friendly!\n\nThe place is right across from the Sunset Hills shops like Home Depot, Old Navy, Bed Bath etc. so it's convenient during shopping trips, it looks like they are also catering to the business park community in the vicinity.\n\nI'm not even a Starbucks fan but I like trying new places. The Vanilla Sweet Cream cold brew isn't bad although I thought it would be sweeter. Everything here looks to be in order and clean, and I hope it would be seeing as they just opened their doors.", "aspect_word": "seating, menu, staff, Vanilla, Cream cold, brew, doors", "sentiment": "neu, neu, pos, neu, neu, neg, neu", "sentiment_score": "0.3455, 0.4774, 0.7345, 0.2534, 0.3142, 0.2945, 0.4004", "emotion": "neutral, neutral, neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "32B3fm6gzM_GmuzeZaaCNQ", "business_id": "ZdBmLHl1Kkn0CfA1qrC3Dg", "user_id": "aLKgKS1rL5SttXjBiOXXdg", "date": "2020-04-28 22:30:55", "stars": 1.0, "text": "This was by far the worst Burger King I've been to. I got charged 12.09 for an impossible burger meal and that was a medium. On the receipt said LG and I told the guy I ask for a medium and he said that was because of the fries and the drink. What an F---ing rip off.", "aspect_word": "Burger, burger meal, fries, drink", "sentiment": "neg, neg, neg, neu", "sentiment_score": "0.7357, 0.6062, 0.5910, 0.4187", "emotion": "disgust, anger, surprise, neutral, anger, neutral" }, { "review_id": "uZH1kcXZ1WTj9KzO4TsNBA", "business_id": "hfIr80hSKHko4RDXdrBEKg", "user_id": "GPk5JbW8nPCCqcfI0Y7gkA", "date": "2020-05-30 17:43:14", "stars": 1.0, "text": "Tried to support business during covid and ordered lunch. The site removed one item, after I placed it in the cart, apparently due to lack of inventory and i didn't notice because the price seemed so high. I ended up getting a 8.99 sandwich doe almost 26.00 after they added in a 15.00 charge for delivery of an 8.99 sandwich. When i saw the 26.00 price I assumed it was for all my items since there could be no way they were charing me 26.00 for an 8.99 item. And then on top of a 15.00 delivery charge they suggested a 25% tip. So they charge a 200% delivery charge and then want a 25% tip on top of that. And this was delivery through the restaurant and not poatmates or something. How terrible to take advantage of your customers", "aspect_word": "lunch, inventory, price, sandwich", "sentiment": "neu, neg, neg, neu, neu, neg", "sentiment_score": "0.9022, 0.5475, 0.7239, 0.5614, 0.6155, 0.5209", "emotion": "anger, surprise, surprise, neutral, neutral, neutral, joy, neutral, neutral, neutral, surprise, neutral, neutral, neutral, fear" }, { "review_id": "xyPj8lF13QCOuNRBTEu1hQ", "business_id": "AmnnsJq4Pz1jJUFzHwtsOA", "user_id": "zAMpV0uFt9XpqRDFNLWPrQ", "date": "2008-10-23 16:02:02", "stars": 4.0, "text": "i've heard that the food here is \"Natural\", sustainably produced meats & organic veggies\ni went with a friend of mine to Foot Finesse & dropped in here afterwards, since it was just down the road, we could see it from there\nEthan & Brenda were friendly & helpful since i was a first time caller, the atmosphere is open & modern yet simple,\ni got the Spicy Beef with pinto beans Salad, the only dressing is the Chipotle dressing, which i got on the side because most chipotle items i've not been that fond of, but i've found something new that i'll go back for, Delicious (after a few bites i put all of the dressing in my salad)\ni will try the Chicken next time, they have different meats & beans to choose from\nOMG the Guacamole was To Die For with the Lime Chips (best $2. i've Ever spent)\ni didn't have any but they do have Mexican beers there\nhttp://www.chipotle.com/html/food.aspx", "aspect_word": "food, meats, veggies, atmosphere, Beef with pinto beans Salad, dressing, Chipotle dressing, salad, Chicken, Guacamole, Lime Chips, Mexican beers", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8403, 0.7471, 0.3733, 0.7896, 0.4554, 0.4553, 0.4347, 0.6381, 0.7509, 0.4219, 0.3777, 0.4541, 0.4214, 0.5943", "emotion": "joy, neutral, neutral, neutral, neutral" }, { "review_id": "5yxYY7KGB_4DN_xAXjwjTw", "business_id": "lVdubEodgoSWdVXqpxU1Hw", "user_id": "4G4zwo4bRY6IzApORhhZmw", "date": "2015-07-03 17:33:08", "stars": 1.0, "text": "The worst Pizza Hut I have ever ordered from. My first order was wrong so I called the store and spoke to Cory(the manager) I was laughed at and told that it was my fault for placing the order wrong. It then took 45 minutes to receive my second order... Which was also wrong. I again had to call the store and speak to the extremely rude manager who once again blamed ME for their mistake. Do not order from this Pizza Hut at all cost!!!!!", "aspect_word": "Pizza, manager", "sentiment": "neg, neg, neg", "sentiment_score": "0.5980, 0.8720, 0.8916", "emotion": "disgust, anger, neutral, neutral, neutral, anger, anger" }, { "review_id": "YjVTqwrG3KLeoqDJf_tAVQ", "business_id": "fzHhXQ_kPHeASWar2nq9eg", "user_id": "NNefSlXoQJ_NxEEy1nuVQg", "date": "2021-05-08 19:09:35", "stars": 1.0, "text": "I wish I could give this place negative 5 stars. I took some out of state friends there. There was 1 lady inside absolutely tweaking out of her mind, claiming her cook just left without saying anything. Sores all over her skin, dropping and breaking everything, yelling out loud to herself, speeding through and slurring everything she said. Again, she was the only employee there.\n\nThe cook she claimed had left her finally showed up just as my group left, this guy was wearing a blue night gown and a shower cap, and had real live puppies stuffed inside a huge bra he had on. He walked in the Waffle House and started cooking just like that. I wish I could make this stuff up. \n\nThere was also this scary Texas chainsaw looking family or group all sitting in a white broken down car out in the parking lot with all the windows down drinking from multiple big bottles of whiskey that were harassing people to help them jump their car. Never going back again. \n\n(Hermitage just opened a huge apartment complex meant for section 8 housing only further down the road on Old Hickory right next to the Kroger, Ocharleys, and Petco plaza. Somehow these junkies are getting jobs at these restaurants and they're all incredibly bad now. Avoid all food spots around there including this Waffle House at all costs.)", "aspect_word": "lady, cook, employee, guy, whiskey, food, House", "sentiment": "neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.5105, 0.7998, 0.7584, 0.7037, 0.5081, 0.2855, 0.5128, 0.3373", "emotion": "sadness, joy, disgust, neutral, neutral, neutral, fear, neutral, surprise, disgust, neutral, neutral" }, { "review_id": "tyShKC0INCaV37vmFSLQbA", "business_id": "WUUWAzgfbF7r2awdKeNKBQ", "user_id": "ppsm8EDKjA1fp1yTCP3RrQ", "date": "2013-01-10 02:14:57", "stars": 2.0, "text": "The only reason I would Yelp a Dunkin Donuts is if I think something went wrong. Today, something went wrong. \n\nSo they have been advertising this new turkey sausage breakfast sandwich lately. Keep a few things in mind. The sandwich they have been advertising has a sausage patty separate from the egg white patty. The old way they served anything like this before was a combined patty where the sausage was crumbled into the egg white. On top if that, the old way never tasted any good to me. \n\nSo I decide I want to try one of these new sandwiches. I order a turkey sausage with egg white and cheese on a bagel. \n\nThey gave me the old style patty. Needless to say, not only was I disappointed, I felt slightly ripped off. I would have gone back in but I had to go to work. \n\nJust saying that they need to figure this out. The sandwich this morning was not good at all.", "aspect_word": "turkey sausage breakfast sandwich, sandwich, sausage, white patty, white, sandwiches, turkey sausage, egg white, bagel, patty", "sentiment": "neu, neu, neu, neu, neg, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.4736, 0.4644, 0.4364, 0.4066, 0.3272, 0.3269, 0.4903, 0.5309, 0.4070, 0.5028, 0.4070, 0.4699", "emotion": "sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, sadness, sadness, neutral, sadness, neutral" }, { "review_id": "sZ1JYKs6JkDvFXNPXtchMw", "business_id": "YafU-Kipt3QbHbHznyqHnQ", "user_id": "sNlMEZx6g5L9DACWkl7cKA", "date": "2017-11-17 23:39:18", "stars": 4.0, "text": "I love Blaze Pizza... I have been to a Louisville location multiple times and the Michigan Ave. location, as well. I really like the idea and the taste and usually the staff is nice. This Blaze just opened and I actually went on opening day - because I was so excited- but it was going to take two hours and it was late so they gave me a coupon for a free pizza!Awesome! I went in tonight and it was busy.... but the line went fast. I got the build your own with mozzarella, the ball/special mozzarella, pepperoni, pineapple, banana peppers and oregano. I also picked up a Powerade because I always feel bad when I get something free and don't buy anything. The line could have been cleaner and a bit more fluid but it wasn't bad. My real only complaint was my pizza could have been cooked longer... it is like straight dough... which is not ideal. It needs to be cooked just a few more minutes! Also, it was cut well... I have to pull it apart. Like I said, minor complaints but ones that can and should be corrected in training. The building is nice and the location is great... no other complaints! I will go back and maybe I'll just ask for it to be cooked longer!", "aspect_word": "taste, staff, pizza, mozzarella, ball, pepperoni, pineapple, banana peppers, oregano, line, dough, building, location", "sentiment": "pos, pos, pos, neu, pos, neu, neu, pos, pos, neu, neu, neu, neu, neg, neg, neg, pos, pos", "sentiment_score": "0.7817, 0.8702, 0.5180, 0.2967, 0.3782, 0.3563, 0.3129, 0.3954, 0.4038, 0.3694, 0.3607, 0.4236, 0.3726, 0.6164, 0.4173, 0.3725, 0.4689, 0.6994", "emotion": "joy, neutral, neutral, neutral, neutral, joy, surprise, neutral, neutral, neutral, surprise, neutral, sadness, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "XPTPXo36E3vOfmm90qdW9w", "business_id": "ZsQWhZaKUdRWeKErkLh76A", "user_id": "sgEKLM7Fm-KQOVJILCnj3w", "date": "2017-11-28 19:02:43", "stars": 1.0, "text": "So So Sad. Growing up in South Florida Popeyes used to be everywhere. Location are not easily accesible anymore so when I came to Tampa on business I was excited when I saw it across the street from my hotel. First off, when you pull up you will notice its in a travelers stop, something like a truck stop so it isn't exclusively a Popeyes. I was like ok- no biggie. A chain is a chain what can go wrong.... ok. My tenders were like room temperature and not crunchy AT ALL. Tasted like day old fried chicken. There was something off about the coleslaw texture. The fries and biscuit were good as they had just come out. The jar of pickled jalapeños on the counter look like a science experiment gone wrong... kinda gross and unappetizing to look at. The girls behind the counter look like they rolled out of bed and came to work... Literally in Crocs. The Arbys next to it is on point and the staff is dressed appropriately in its corporate uniform so you cant really blame the Truck Stop atmosphere. \nMy kids always ask me about Popeyes as they've never eaten here. I WAS excited to tell them I ate it in Tampa. Now, not so much.\n*Left 1 tender from a 3 piece and my coleslaw almost untouched.", "aspect_word": "Location, tenders, temperature, fried chicken, fries, biscuit, counter, girls, staff, atmosphere, coleslaw", "sentiment": "neg, neg, neg, neg, pos, pos, neu, neg, neu, neg, neg, neu, neg", "sentiment_score": "0.4249, 0.4901, 0.2898, 0.4365, 0.4736, 0.5239, 0.4255, 0.4852, 0.4405, 0.6686, 0.4944, 0.3318, 0.2712", "emotion": "sadness, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "3ZlPMaRSRKqWVuOITAiwRQ", "business_id": "sRJFxyCjZnmXuZLk6uKW6Q", "user_id": "DwIITUd-tnklpC11aSg4kQ", "date": "2018-02-24 20:49:27", "stars": 1.0, "text": "A little while ago we went to lunch at Panera Bread at Christiana Mall. We order our lunch for there, but after searching for a table we couldn't find one in the restaurant. I politely ask if they could change my order to go. No problem sir. As I'm standing there waiting on our food, I over hear one of the food expediters go \" Order 614 has been change to to go.\" Followed by \" I hate when these assholes do that.\" The guy said with in ear shot of me and other customers. When my number 614 was called, I calmly walked up to the counter, and the same man who had just called me an asshole hands me our bag of food. I look at him say \" Maybe if you assholes had enough tables for your customers, maybe we wouldn't have to change our order to to go! He didn't even offer \" I'm sorry.\" Just shut up. They will never get a penny from me again!", "aspect_word": "lunch, table, food, guy, counter, man, tables", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neg, neu, neu", "sentiment_score": "0.8674, 0.9067, 0.5748, 0.7750, 0.5182, 0.7529, 0.6329, 0.7429, 0.7757, 0.5735", "emotion": "anger, anger, surprise, neutral" }, { "review_id": "wWpK3aU3XKb6hMCwXjkJMg", "business_id": "uThu1t3DGVJ1AgTwP4QKzA", "user_id": "PDaX81t8YDeDkgoc6Nz_8A", "date": "2014-11-19 23:13:24", "stars": 1.0, "text": "We were in town for the Indy-Pats game this weekend and needed a place to watch the 1:00 pm games. In deciding between Hooters and The Tilted Kit, we chose Hooters and proceeded in the front door.\nAwaiting us was approximately 7 Hooter girls chatting and doing whatever.\n\nAfter waiting about 30 seconds, I asked if it was self-sitting. One of the 8 looked up, grabbed 4 menus and said no. She lead us to a table by the window without a good view of the TVs.\n\nWe asked if we could be close to some TVs and she picked up the menus and started watching into the center of the sitting area. After arriving at a table with better but not great TV viewing, we waited 5 minutes for a waitress. It was not crowded and remember the 8 plus girls not doing much up front.\n\nOn minute 6 we left and went to The Kilt.\n\nNot heading back there any time soon.....to any location.", "aspect_word": "menus, table, TVs, sitting, waitress", "sentiment": "neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.7297, 0.5760, 0.3893, 0.7462, 0.4346, 0.5764, 0.7894", "emotion": "neutral, neutral, neutral, neutral, fear, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "gM8fNYxP4UwBoN1h0KxC3w", "business_id": "PBSU9I3tGjtvYRbzpUMDuQ", "user_id": "6ObFF8-uKnOAlXuSH4TlyQ", "date": "2012-08-21 06:07:18", "stars": 3.0, "text": "Good ole UPS. I simply came in to purchase 6 boxes to pack up some of my stuff. $43.00, ZERO smiles or friendly conversation from the store clerk, AND a used box later, I've concluded that the customer service here is average at best. They literally sold me a used box that had tape on it. Of course I didn't notice until I got home, and perhaps I should have called, but I'm in the middle of moving and that wasn't a priority. They were low on almost every size, which could explain the used box, but they could've let me know. The staff at the UPS store on Broadway and Campbell makes for a happier experience.", "aspect_word": "UPS, customer, service, staff", "sentiment": "pos, neg, neg, pos", "sentiment_score": "0.4916, 0.5750, 0.3381, 0.4876", "emotion": "neutral, neutral, neutral, joy, neutral, surprise, neutral, joy, neutral" }, { "review_id": "iM_RnmGhDTF6XtSJ8lS7Fw", "business_id": "XknKecdEfCLG50ucz64a2A", "user_id": "odn7UHZ2ZIoQwBT2wF9oXg", "date": "2016-07-16 00:04:52", "stars": 1.0, "text": "I normally love subway. This store can't get anything right. I gave them 3 try's and only got 1 right. Little snott that works there flat out said don't like it don't come back. Should be fired. We drop $40 every time we go so se took our business to other store. Don't eat here. Never order online they will get it way wrong especially if one of the idiot teenage employees are working. This store gives bad name to the brand.", "aspect_word": "employees", "sentiment": "neg", "sentiment_score": "0.7016", "emotion": "joy, sadness, sadness, neutral, neutral, anger, disgust, neutral" }, { "review_id": "F1i5aYD334ovJ35YleJslw", "business_id": "dv_AMvV9J-6qrke4BUQuEA", "user_id": "dSXzw8UoAcayQJ6CjJJwSQ", "date": "2019-08-19 21:50:49", "stars": 2.0, "text": "We went through the drive through and the employee that took our order at the speaker was very pleasant. She repeated our order back to us and we could Hear her clearly, we pull up to the first window and the employee at this window seemed a bit confused and discombobulated. And this isn't the first time that we have encountered this employee being confused at the window. He spoke to the car behind us through his headset for about 2-3 minutes before he was ready to take my payment, then after he took my payment there was no \"thank you\" or \"have a nice day\" to confirm that the transaction was complete so I awkwardly pulled up to the second window and the employee standing there was very unpleasant. I can't be sure but it seemed like she had a bad attitude but she didn't say much to me so I couldn't be sure, she handed me our food and said have a nice day. We got our food to our place and our order was right and the quality of the food was about what you would expect from a McDonalds restaurant. I will go back to McDonalds but probably rethink going to this particular location.", "aspect_word": "employee, attitude, food, quality, McDonalds", "sentiment": "neg, neg, neg, neg, neg, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.4535, 0.8633, 0.8510, 0.8641, 0.5682, 0.6659, 0.6363, 0.3496, 0.3664, 0.3991, 0.4019", "emotion": "joy, neutral, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "-be2we8mJPg93CwCy29Lcw", "business_id": "LVD1RY1yi3h7sqexhIv2Mw", "user_id": "7VRCizPyyGvSNL1E_zfCzQ", "date": "2016-11-21 19:09:18", "stars": 1.0, "text": "5 times! Now 6. My family and I have dealt with this location on efferent days and hours if operation. OK fine, they messed up when we stopped for drinks. They messed up when we stopped for Sundae cups. But these last 3 times, we ordered meals. Asked for fresh off the broiler and extra hot. Even waited longer for it, got it home. Cold, not what we ordered and nasty. Called yet once again to speak to a manager. Told her the issue again. Yeah she as s shell have a talk with the person. Was put on list again to get new meal. Wouldn't you know it! They still didn't check the bag, food not fresh, cold, burgers nasty and grey looking, onion rings still cold but came out of fryer. Still forgot my sons food and the stuff was sloppy in the bag. But they want $15 an hour? When I worked at Burger king in 1994 this kind of quality control was not tolerated. I would've been fired, written up and made to do fresh and right. This last action really is horrible. They are also rude to customers and impatient. Also the dining area is nasty, bathroom nasty, drink area nasty. Either shut down or get a new crew! Boooooo!", "aspect_word": "location, drinks, meals, broiler, manager, meal, food, burgers, onion, Burger, quality, control, customers, dining area, bathroom, drink area, crew", "sentiment": "neg, neu, neu, neu, neg, neu, neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4934, 0.8489, 0.7993, 0.2521, 0.8334, 0.7810, 0.6037, 0.7188, 0.6067, 0.5437, 0.4203, 0.6000, 0.2704, 0.4312, 0.5651, 0.4768, 0.6286, 0.6905", "emotion": "surprise, anger, neutral, neutral, neutral, neutral, neutral, disgust, sadness, sadness, sadness, surprise, sadness, fear, anger, disgust" }, { "review_id": "-hiIMth8ImvrLeR1U05Jxw", "business_id": "SWjDCPfkTcvOVzx8BnRcxg", "user_id": "-_fVhPNfH7_Ld3TRVOaxCg", "date": "2015-04-11 18:51:48", "stars": 1.0, "text": "KEEP FAR AWAY!!!! THIEVES!!! --- The oil change went smoothly but they said they didn't know how to replace the windshield wipers. My car is Jetta !?! but no harm no fail they didn't charge me but instead helped themselves to the Ray Bans that were sitting in my drivers side door panel. If you go keep your valuables on you or in your locked glove compartment!", "aspect_word": "valuables, compartment", "sentiment": "neu, neu", "sentiment_score": "0.4607, 0.3550", "emotion": "neutral, surprise" }, { "review_id": "Cb3fCuxr-N7gEUYqrXrZYg", "business_id": "3-l_9-c5iabI-V3cnpUOsg", "user_id": "CmYLbKdKk6A3qN0RbMdClQ", "date": "2019-07-06 21:43:26", "stars": 4.0, "text": "It's fast food, but they're surprisingly good! Staff is also attentive and friendly. We have been a couple times and haven't been disappointed yet. \n\nWe've tried the tenders (spicy), the spicy chicken sandwich, and it the Cajun fries. \nThe tenders have been slightly on the dry side but not bad overall. \n\nThe spicy chicken sandwich was very filling (honestly one of the thickest chicken sandwiches we've seen). \n\nWe were big fans of their blackened ranch. Pairs extremely well with the chicken tenders and their Cajun fries.\n\nDefinitely do recommend this place!", "aspect_word": "food, Staff, sandwich, Cajun fries, chicken sandwich, chicken sandwiches, blackened ranch, chicken tenders, Cajun", "sentiment": "pos, pos, neu, neu, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.7966, 0.8411, 0.3748, 0.4032, 0.4273, 0.4510, 0.3793, 0.5759, 0.5374, 0.4625", "emotion": "joy, neutral, neutral, joy, neutral, neutral, joy" }, { "review_id": "wQk-jLAyfjJKfuPDhLlIvg", "business_id": "TDuje7xk11t0vbU_65xsbQ", "user_id": "hNYKDaxiD0QDY25Wr2qS3A", "date": "2020-08-01 03:59:08", "stars": 1.0, "text": "If I could do no stars I would. $28 large pizza delivered. Large was just a little bit larger than a dinner plate. Toppings - well some sauce and items I was not sure what they were. None of them resembled onions, bell peppers, or pepperoni as described on their supreme pizza. Next time I need a pizza I need to remember how the last two times we ordered from Pizza Hut we were really disappointed. Stick with what you know is always good and worth the wait- PIZZA FACTORY just across the street. Or if you have time to drive into Sparks you cannot lose on getting a pizza from Blvd Pizza on Rock Blvd.", "aspect_word": "pizza, dinner, sauce, peppers, pepperoni, wait, PIZZA", "sentiment": "neg, neu, neg, neu, neu, neu, neu, pos, neu, neu", "sentiment_score": "0.3423, 0.7685, 0.3470, 0.4241, 0.3359, 0.2981, 0.5693, 0.3843, 0.3796, 0.6511", "emotion": "surprise, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Mi-VuNL4hpwGdZMDrPpt-A", "business_id": "sWGuBzxJHtLkDxHclIwbPQ", "user_id": "O7f7sui-RFQnNnG7HHnrdQ", "date": "2011-04-22 20:11:47", "stars": 2.0, "text": "I love Panera. You know why? Because I can grab a cup of coffee, a pastry or a sandwich and get some work done. Well, either this location is retarded or apparently I've never been in during 'peak' hours before, because this whole 30 min max wifi rule is new (and ridiculous) to me.\n\nNow, I understand that places can get busy. As a matter of fact, it's about 12:30 and it's packed right now. That being said, how many people have computers and are presumably using the wifi? 3. Call me crazy but I'm assuming the bandwidth can handle 3 people. Instead, I'm now stuck here, tapping out this review on my phone and unable to send any work emails for the next hour. I'm annoyed. Are you?\n\nI will say that the workers here were friendly, the coffee was good and the food was what I'd expect from Panera. I'm just baffled to why an establishment that CLEARLY caters to work/study crowd has a rule as asinine as this\n\nGuess I'll be back in an hour, only because I'm visiting and had a friend drop me off so I don't really have a choice. Panera corporate (who I'm assuming this came from), you suck.", "aspect_word": "Panera, cup, coffee, pastry, sandwich, location, wifi, workers, food, crowd", "sentiment": "pos, neu, neu, neu, neu, neg, neg, neu, pos, pos, pos, neg", "sentiment_score": "0.3943, 0.5138, 0.5001, 0.7742, 0.8079, 0.5137, 0.5055, 0.3466, 0.5203, 0.5576, 0.6140, 0.3632", "emotion": "joy, neutral, anger, neutral, neutral, anger, sadness, anger, neutral, surprise, disgust, neutral" }, { "review_id": "3qhRxJJeBxHvgFrnTwin2w", "business_id": "2mtq4gio2v9AjneeRGcHSQ", "user_id": "Wyxp5kXKRcwbFkiLEF8agg", "date": "2019-02-24 17:37:46", "stars": 4.0, "text": "not too bad second time I've had to come in not too far from my Trucking terminal and get prescription filled quite prompt was done within 20 minutes on a Sunday morning.. employees are getting better they're not so aloof compared to last year keep up the good work..noticed some employees were helping out customers and offering to help not just dragging their feet", "aspect_word": "employees", "sentiment": "pos, pos", "sentiment_score": "0.4959, 0.4551", "emotion": "neutral, neutral, neutral, disgust" }, { "review_id": "qYekPqOkSS95TDOUDvQ37w", "business_id": "gTrMIREEyNErXk0oGkXmlg", "user_id": "Tzql1xnrk8BLS3-h7-eYTQ", "date": "2011-09-15 18:22:20", "stars": 3.0, "text": "This Subway really knows how to handle a lunch crowd. If you go between 11-11:30, you may be standing in a line out the door! Don't let that stop you though, you'll still be out of there in about 10 minutes.\n\nFair warning, this might be the worst parking lot you've ever tried to get in/out of. You can park around back and walk.. trust me, it's just easier.", "aspect_word": "Subway, lunch crowd, parking", "sentiment": "pos, neu, neg", "sentiment_score": "0.4720, 0.5378, 0.6985", "emotion": "neutral, disgust, neutral, neutral, neutral" }, { "review_id": "B98sMOyMd-T74e0sBAmxzQ", "business_id": "kOs-M9-xgPvAiGjgdS-Fqw", "user_id": "5qDgJaDwDc82djECqF_BfQ", "date": "2018-01-19 17:29:14", "stars": 1.0, "text": "This pharmacy is horrific! The workers are pleasant, but the pharmacists (the East Indian female) is rude and nasty. Every time I deal with this woman it's some hangup. When I need a refill, I keep getting a message that they are working on it and call back in an hour, so I did. I did it for 8 days and when my meds ran out, I called. This Indian woman said, \"I did know if you knew this medication would make you sleepy.\" She just does things to annoy people. Walgreens is also making it difficult for people with real chronic pain to get pain meds. It's disturbing when you are depended upon for work and these people treat you like a criminal and will not give you medication. Disappointing.", "aspect_word": "pharmacy, workers, pharmacists, refill", "sentiment": "neg, pos, neg, neg, neu", "sentiment_score": "0.5754, 0.6022, 0.8588, 0.4514, 0.5759", "emotion": "disgust, neutral, neutral, sadness, neutral, anger, disgust, neutral" }, { "review_id": "YFMtpH7Qshgd8ML55gIXgA", "business_id": "EmTEEDQ5rV8FD4Y8IoFiJg", "user_id": "k9-ixq5thOj-KQX8V8D75Q", "date": "2015-12-07 03:35:30", "stars": 4.0, "text": "As a New Orleans native who grew up in New Orleans East I have seen the steady decrease in businesses even before Hurricaine Katrina. As New Orleans East continues revitalization projects, adding a Wal-Mart Super center is an asset to this community that offers suitable employment and allows money to stay in Orleans Parish. \n\nWal-Mart is conveniently located off of I-10 at the Bullard Avenue exit. There is a large parking lot to accommodate high traffic volume during peak hours, easy access to RTA (Regional Transit Authority) for those who lack personal transportation, and has several fast food restaurants in the area.\n\nI have been to several Wal-Mart stores around the country and this Bullard location has the most ANTI-THEFT locks on their products that I have ever seen for instance; perfume and cologne (forget about samples or taking advantage of this aisle before hitting the club or a hot date), condoms, at-home pregnancy tests, selected razors and cartridges, electronics, and other high-end merchandise. Surveillance cameras are visible in every department and on certain aisles with live recording in progress.\nSecurity guards & NOPD patrol cars were seen in the store and parking lot. I appreciate the efforts in keeping the patrons feeling safe and prices low. \n\nThe employees try to keep the property maintained by regularly attending to the restrooms, tidying up the departments throughout the day, and making sure the shopping carts are collected from the parking lot. Many of the employees greeted me as I passed. Nevertheless a great place for the One-Stop-Shop in the East!", "aspect_word": "condoms, merchandise, Surveillance, Security guards, parking, prices, employees, restrooms, shopping carts, place, Shop", "sentiment": "neu, neu, neu, neg, neu, neg, pos, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.3437, 0.3268, 0.2875, 0.3205, 0.3976, 0.4346, 0.3905, 0.5882, 0.4514, 0.5047, 0.3848, 0.3962, 0.4400", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, fear, joy, neutral, joy, joy" }, { "review_id": "h3BKjnfDxii7cgmiLUWbmA", "business_id": "W8ASFAmi0R06yKcNOYMVOw", "user_id": "mb8hPkHC-F-cmDIRJLZWfQ", "date": "2020-03-16 21:21:50", "stars": 1.0, "text": "Well for starters... I've been going to the McCarran location for about a month waiting for the S VIRGINIA to open. I couldn't wait for this location to open!! Why?? I was hoping it would better, in terms of cleanliness and crowds. My biggest pet peeve was members not having the common decency to wipe down machines after using it. It happens sooooo often that I can't recall a day I wasn't frustrated leaving the gym due to annoyance. I work out 5 days a week and love having the variety of equipments but (especially when corona virus) happened I was hoping the gym would enforce or at least be on guard about educating and reminding members about preventing this virus fr spreading but NOPE! This gym has worse Clients/Members, no common sense when it comes to cleaning after themselves and to make matters worse I walked out, complained at the staff about the situation and even filled a complaint with the company but still have not heard any response regarding this matter. So I guess it's time to switch to another gym, since they obviously can't even make an effort to address the situation.", "aspect_word": "equipments, staff", "sentiment": "pos, neg", "sentiment_score": "0.3424, 0.8134", "emotion": "neutral, neutral, neutral, neutral, disgust, anger, disgust, neutral, neutral" }, { "review_id": "QotHlrtryrpE0QQQV3iFBA", "business_id": "3GjYa0zpRfNXScHguQdDDg", "user_id": "vbEf26yXYP0WBsveEXWIlw", "date": "2010-11-18 12:50:25", "stars": 4.0, "text": "Sooo, lunchtime brought a dilemma as I pulled into the very full parking lot, there's 2 chains within 50 yards of each other, should I be virtuous and have my soup and salad at Panera, or pack on the cals at Five Guys? Another stomach growl gave the answer.\n\nFive Guys is a fast-food burger chain which has won several awards in many local newspapers and it scores consistently high marks in user-rated forums as well. \n\nThe burgers are juicy and hot, they make them to order, no heat lamps here! Lots and lots of toppings including fried onions and jalapenos. I had hot sauce, lettuce and pickles today.\n\nThe fries are incredible, and usually so hot that you might need to wait a minute or 2. They do not peel the potatoes before cutting them, so many of them have skin on them, which lets you know that these are real potatoes. They cook them in peanut oil, which gives them excellent flavor. The smallest fries size you can get is so big you could share it with 3 people!\n\nLove Five Guys, it leaves other chains far in the dust.", "aspect_word": "lunchtime, soup, salad, food, burgers, toppings, onions, jalapenos, sauce, lettuce, fries, oil, flavor", "sentiment": "neu, neu, neu, neu, pos, neu, neu, neu, pos, neu, pos, neu, pos, pos", "sentiment_score": "0.7001, 0.6344, 0.6960, 0.3481, 0.8268, 0.4513, 0.3749, 0.3192, 0.2396, 0.4367, 0.7563, 0.3151, 0.3391, 0.2708", "emotion": "anger, joy, neutral, neutral, neutral, neutral" }, { "review_id": "WvN88xcSUZJ9KsAWXDP59A", "business_id": "3zvXuLNed5Bvvl5l8OQbCA", "user_id": "hjqY1QiepOXMco82OqCtdQ", "date": "2011-01-22 22:22:15", "stars": 4.0, "text": "I love Bonefish Grill for two things...Bang Bang Shrimp and the Chilean Sea Bass(w/ the mango salsa)! Everything taste better deep fried and Bang Bang Shrimp is the perfect example, lightly battered shrimp tossed in a spicy mayo sauce over a bed of mixed green. If you have never tried the shrimp here before come out on Wednesday because it's $5 Bang Bang Shrimp ALL day. The grilled Chilean Sea Bass is consistently good...light, buttery, and moist. You have a variety of sauce to pair with your fish but I highly recommend the warm mango salsa. The other entrées at Bonefish is either a hit or a miss with me. Their daily specials can be very enticing but I usually end up wishing I'd order my usual instead. \n\nThis location gets pretty busy during dinner time so you might want to make a reservation. You can always sit in the bar area, and if you are lucky there might be some booth available. If you are in the mood for a nice dinner without the hefty prices....Bonefish Grill is the way to go!", "aspect_word": "Bonefish Grill, Shrimp, Chilean, Sea Bass, mango salsa, mayo sauce, green, grilled Chilean Sea Bass, sauce, fish, entrées, specials, dinner, reservation, bar area, booth, prices", "sentiment": "pos, pos, neu, pos, pos, pos, neu, neu, pos, neu, pos, pos, neu, pos, neu, pos, pos, neu, neu, neu, neu, neu, neg, neu", "sentiment_score": "0.3024, 0.4157, 0.3125, 0.5233, 0.4963, 0.4197, 0.4348, 0.3986, 0.3296, 0.2753, 0.4857, 0.3823, 0.4544, 0.5104, 0.4492, 0.4049, 0.3384, 0.7935, 0.6978, 0.5550, 0.4801, 0.6765, 0.5451, 0.2600", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, sadness, neutral, joy, neutral, neutral, neutral, joy" }, { "review_id": "LH0gMUrPj8GRi6Sn3eCzYQ", "business_id": "dMWdmZn_H3ym8zeaY90D6w", "user_id": "7ZAIFmz5fBaCvCGXrJZBkg", "date": "2018-05-04 16:53:25", "stars": 5.0, "text": "First time here and wanted some chicken for a fast lunch. Enter the restaurant and was greeted by Tasha. Who was working the register and waiting on another customer. She gave me that wow experience. She was very pleasant and cheerful when waiting on my brother and I. She was so sweet and kind to everyone who walked through the door. As other guest left the restaurant she made a point of thanking them for stopping by. The manager Brittany was working the line and just as friendly and professional. I tried the chicken little combo. It was fast. Fresh and had plenty of flavor. The potato wedge where crispy and hot. Because of Tasha and Brittany we will definitely come back. We will be working right down the street all next week. Will have to come back for lunch. I would recommend this place. Thank you Tasha and Brittany for a wow experience.", "aspect_word": "chicken, lunch, waiting, manager, flavor, potato wedge", "sentiment": "pos, neu, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.5464, 0.5512, 0.3194, 0.5520, 0.6622, 0.5954, 0.5299, 0.8459", "emotion": "neutral, joy, surprise, surprise, joy, joy, joy, joy, surprise, joy, neutral, joy, neutral, joy, joy, neutral" }, { "review_id": "NRgbXmT_5_YVWauxmnLCKg", "business_id": "ia_9O97e9qRJrFH_owYjPg", "user_id": "WSyDxIUlm9teCvE57eThZQ", "date": "2019-03-09 16:19:05", "stars": 2.0, "text": "I'm a Temple student who regularly eats at various places around campus. Although I frequent this Burger King for a lot of food at a cheap price, it needs MAJOR service improvement.\n\nThe most recent time that I came in, I ordered a 3-pc chicken tenders and large fries. I waited for at least 10 minutes, and people who came after me continued getting orders while I still waited. Apparently the workers behind the counter hadn't \"dropped\" the tenders in the fryer as they were told when I placed my order. It took me a total of about 15-20 minutes to finally get all of my order with no apologies about long wait. This is a regular occurrence every time I frequent this Burger King. It always seems that so many items aren't ready despite there being many workers behind the counter.\n\nMy food quality overall was decent, although I have received cold chicken fries during previous experiences. This time, since I had waited so long for tenders to be \"dropped,\" they did seem to be fresh. \n\nI really wish this particular Burger King focused on fast food actually being fast. It would make it a much better experience. Additionally the environment of the restaurant needs to be cleaner.", "aspect_word": "food, price, service, chicken tenders, fries, workers, counter, fryer, wait, chicken, Burger, environment, restaurant", "sentiment": "pos, pos, pos, neu, neu, neg, neu, neu, neg, neg, neu, pos, neg, neu, neu, pos, pos, neu", "sentiment_score": "0.3851, 0.4441, 0.7056, 0.3318, 0.3457, 0.7288, 0.4707, 0.4031, 0.6380, 0.6834, 0.5239, 0.5161, 0.3246, 0.2465, 0.2951, 0.5608, 0.4102, 0.3690", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "-E0gXwLaUodyV5MzgEwWCA", "business_id": "UPwHmX8qA8FfvMH1vIu51Q", "user_id": "q8pAYhK0Mpar_Vb_1R_tkg", "date": "2015-05-21 16:52:53", "stars": 2.0, "text": "**Writing this review from the \"John\"**\n\nWhy do I always punish myself like this?\nEvery time I go to an IHOP it is usually out of weakness, coercion or desperation (or a weird combination of those 3).\n\nDifferent states.\nDifferent cities.\nDifferent neighborhoods.\n\nThe outcome is always the same.\n\nPain.\nRegret.\nDisgust.\nAll lasting for more than 1 day.\n\nThis particular location is, lets say, special.\nTo say the least.\nHence my location while writing this review.", "aspect_word": "outcome, location", "sentiment": "neg, pos", "sentiment_score": "0.3831, 0.5101", "emotion": "neutral, neutral, neutral, neutral, sadness, disgust, neutral, neutral, neutral, neutral" }, { "review_id": "efPMdWPp7VO6Ty17y1PIRA", "business_id": "ggseWJhtnqxCpBKN433duQ", "user_id": "s6QghJT6IHNxV5MX8a66tw", "date": "2010-04-26 01:04:44", "stars": 2.0, "text": "It's difficult to love a pizza place where your first and last word must be \"No.\" \nPapa John's Customer Service Rep: \"Thank you for calling Papa John's ... would you like to try ....? \nMe: \"No. Instead, I'd like to order ...\" \nPJCSR: \"Would you like to upgrade to .... for just $x more?\" Me: \"No, thank you.\"\nPJCSR: \"Would you like to add breadsticks or ...?\" Me: \"No.\"\nMy daughter liked the pizza, but I disliked the phone call. \nPJ advertising focuses attention on quality ingredients, and the pizza tastes okay. The ordering experience seemed topped with excessively aggressive promotion and perfunctory politeness, and the combination left a bad taste in my mouth.", "aspect_word": "pizza, Customer Service, breadsticks, ingredients, promotion", "sentiment": "neu, neg, neu, pos, pos, pos, neg", "sentiment_score": "0.4131, 0.3093, 0.4012, 0.4233, 0.4931, 0.3109, 0.6303", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise, fear, neutral, neutral, fear, neutral, neutral, neutral, surprise, neutral, neutral, neutral, surprise, disgust, neutral, disgust, neutral" }, { "review_id": "0_x5otjVDnLdvkXUdbTGMw", "business_id": "UNyFn1P2-ViqdrucNYHPGA", "user_id": "zecBmN8Q5Y5IyZyEGqLjzQ", "date": "2016-02-22 18:16:36", "stars": 1.0, "text": "The only reason I gave it one star is because the door was unlocked. I live practically across the street and have been disappointed on so many occasions that I am finally writing a review. I have watched the commercials and if that is what subway is then this is not a subway. This subway is always out of something, and tonight it was at 9:30 and they stated that we are out of ALL bread except flatbread. I didn't come in for flatbread so I went home a block away and made my own sandwich. Why are you even open if you can't provide me with what you advertise? And believe me they have been closed early at night when the sign on the door said they were open. It's no wonder I go to McDonald's, I always know what I'm getting. This isn't a Subway it's a Sadway.", "aspect_word": "door, bread, flatbread, sandwich", "sentiment": "neu, neg, neg, neg, neu", "sentiment_score": "0.4558, 0.3814, 0.2414, 0.2342, 0.7526", "emotion": "neutral, neutral, surprise, neutral, surprise, surprise, sadness, neutral" }, { "review_id": "i1OeXHr5yGm_h3gHDCwy4g", "business_id": "-vbvT-Act1BqND2QfF7vlA", "user_id": "9TuUABNmDhBqdDael0zy8w", "date": "2015-12-16 18:27:47", "stars": 3.0, "text": "We didn't have any Sonics when I was growing up, but it does remind me of all the drive-ins I loved in my youth. But the sad fact is that fine automotive dining doesn't hold the same charm for me that it once did. Sticky steering wheels, vagabond french fries, and renegade crumbs are not as acceptable as they once were. So, when I do eat in my car, I'm more likely to choose based on the amount of mess rather than what sounds the most delicious.\n\nNevertheless, I wanted a quick breakfast, and Sonic was close to where I was running my errands, so I drove in. The breakfast burrito with tater tots sounded great as well as having a low potential for mess. I decided to forego the catsup and salsa, but still enjoyed my meal.\n\nThe bottom line is that the food was inexpensive but tasty, and the service was fast and friendly.", "aspect_word": "dining, french fries, breakfast, breakfast burrito, salsa, meal, food, service", "sentiment": "pos, neg, pos, pos, neu, neu, pos, pos", "sentiment_score": "0.2420, 0.3849, 0.5029, 0.4922, 0.3128, 0.4914, 0.6066, 0.5864", "emotion": "neutral, sadness, neutral, neutral, joy, joy, joy, neutral" }, { "review_id": "UscoGatAlGv8QrKWU-WH2A", "business_id": "tAPAL_oF-R1Yx6IGdHhQlg", "user_id": "2dIOnKEuM4M0U1nFh0GiIA", "date": "2018-09-24 20:39:29", "stars": 2.0, "text": "Very bad experience. First of all waited for 5-10 mins before anybody realized I was there. Turns out only one person working. I was just there for a basic oil change thought it would be quick in and out. Wasn't the case. This guy was more interested in adding services on, convinced me to go synthetic. That's fine if I'm getting good work but to pay extra for horrible service is why this gets a one star. It took a whole hour and change to get the oil change. They vacuum the inside and check the air in your tires and other things to make it look like they are working. During my next oil change the mechanic told me the guy that did this oil change stripped the pan and I would need to get the oil pan replaced sometime. I told him I wasn't surprised since the guy at jiffy lube didn't know what he was doing. Also the tire pressure caps were all loose and one was missing. All this annoying because I figured I paid extra I would be getting better service. Not the case. \n\nIf you go to this jiffy lube beware of Antoine M. He doesn't know what he's doing and is only interested in upcharging. Ended up spending $73 for horrible service.\n\nUpdate: was contacted by guest services and they offered to have my oil pan inspected and potentially replaced free of charge. I have since moved from the state so this isn't particularly helpful but they did try and were friendly about it.", "aspect_word": "guy, service, mechanic, lube, guest, charge", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4764, 0.6550, 0.5031, 0.6322, 0.3986, 0.6161, 0.4423, 0.3357, 0.7687, 0.3980, 0.4439", "emotion": "neutral, surprise, neutral, neutral, neutral, fear, neutral, neutral, neutral, surprise, neutral, fear, surprise, fear, neutral, neutral" }, { "review_id": "vy1Ukz6bLfel45ePVMffVA", "business_id": "RPszRvgRQR5q7WMGhVNLCA", "user_id": "krD7DRYglFFSrcwBTbMyBA", "date": "2008-11-22 01:20:43", "stars": 5.0, "text": "i'd been told that wawa sandwiches were something to actually seek out, so when i drove past this wawa on the way to my hotel, i had to stop.\n\nand whaddayaknow, it was fancy turkey hoagie time--i got the gobbler, which has hot turkey, gravy, cranberry sauce, and stuffing. zomg it was oh-so-nom-nom-nom. literally an entire thanksgiving dinner (well, two, actually, the full-size lasted me two meals) in a sandwich. i would totally fly back across the country for this again. \n\nthe guy behind the counter making them had never made one before and was astounded at how much food it was (and wished me luck finishing it, which i clearly needed). \n\nsome tips for wawa virgins like moi (although i doubt any of you locals are):\n * you use a fancy touchscreen computer to order. even old people can do it (i saw it with my own eyes), so don't be afraid!\n * there are indeed cups for soda by the soda machine. do not use the brown cups--those are for coffee and will confuse the person ringing you up.\n * the cashier asked me for my sandwich claim ticket which i had left in a basket at the sandwich counter...maybe i should have kept it?\n\nanyways, y'all don't know how lucky you are to live in wawa land!", "aspect_word": "sandwiches, turkey, gravy, cranberry sauce, dinner, meals, sandwich, guy, counter, food, soda, soda machine, cups, coffee, cashier, sandwich counter", "sentiment": "neu, pos, pos, neu, neu, neu, neu, neu, neg, neu, pos, neu, neu, neu, neu, neg, neu, neu", "sentiment_score": "0.3725, 0.3983, 0.3942, 0.2830, 0.4361, 0.5125, 0.7461, 0.7109, 0.5664, 0.5294, 0.4633, 0.6617, 0.4501, 0.2852, 0.6793, 0.3833, 0.7642, 0.5277", "emotion": "joy, surprise, neutral, surprise, fear, neutral, surprise, neutral, neutral, surprise" }, { "review_id": "mQkPcmDz92dKrj10A8o8FQ", "business_id": "s5J4_ZJpBqsPYuq8ddZkOw", "user_id": "Uccp2t1Jxy5WcQfXvvfCsg", "date": "2015-05-23 15:40:40", "stars": 1.0, "text": "Yes people you can make a claim what these people expect it's mcdonalds not Peter lugers steak house but listen all people deserve responsible and respectful service workers in the restaurant industry to put the customer needs first especially since it's a system of supply and demand people supply there hard earned money to spend at this establishment and the employees have a reliable stable position to earn money my biggest concern over this berlin nj location on the white house pike is the employees there service to customers has increasing becoming worse over the years especially with each changing crew they have whether it's morning afternoon and night the lack of true professional service is seen with the employees more interest in themselves then the customer and this one African American male manager who is thin build stands about 6 feet and bald head shows it by example his demeanor is abruptly fake when he feels he has to take your order because it's disturbing his worth as a manager or interrupting a meaninglessness conversation about his opinion on the daily sports talk with his fellow employees thus far making your experience at this berlin mcdonalds even more annoying because now you must awkwardly stand there waiting for allegedly i thought was fast food (that is the whole concept right ) so if you're in a rush for a quick bite early in the morning before work or when you have down time please consider other options besides this mcdonalds in berlin nj", "aspect_word": "employees, service, manager, food", "sentiment": "neg, neg, neg, neg, neu", "sentiment_score": "0.4441, 0.5134, 0.5779, 0.5319, 0.4131", "emotion": NaN }, { "review_id": "sxi0sa4DZBOJ3pAXOAH6eQ", "business_id": "8XbFkEQLu_R_rakkMlQgLA", "user_id": "Qj7AZNFZNMNAleZSZgBMcA", "date": "2012-05-11 02:08:45", "stars": 2.0, "text": "I've been to other Chickie's & Pete's locations over the last 10 years and I always remembered it being pretty bangin so you can imagine my excite when I realized they were opening one in my town. Unfortunately, this one needs help. The price of crab legs went up and the efficiency of the (rather rude) waitress to deliver them not ice cold went down. I don't mind shelling out some money for crab legs, I realize they aren't cheap... but is there no quality control to check to see if the food is (at the very least) warm when it hits the table? Yuck. We did send them back to be warmed up, but still. Should we have had to? The fries are always good, but most fries at most places are good so I'm not gonna bust a nut over them. There is nothing worse than getting a hefty bill delivered to your table after a completely unsatisfying meal. Next time I have a craving for crab legs, we will hit Wegmans and make them ourselves. At least we know that the legs won't be void of meat and ice cold. :) Ok C & P, you can go away now. We are done.", "aspect_word": "price, legs, efficiency, waitress, ice, crab legs, quality, food, table, fries, bill, meal, meat", "sentiment": "neg, neu, neg, neg, neg, neu, neg, neg, neu, pos, pos, neg, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.6724, 0.3836, 0.5196, 0.9192, 0.4576, 0.4098, 0.5402, 0.3766, 0.5568, 0.7033, 0.4733, 0.5329, 0.5060, 0.4673, 0.3834, 0.4050, 0.5801, 0.5258", "emotion": "joy, sadness, anger, neutral, neutral, disgust, disgust, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ShTcbFuL2yzbUukwbpHvlQ", "business_id": "ejOnSr_L0JGHK7_Km7UNCw", "user_id": "uB_hUiNdaBkIlkcom9J7Pw", "date": "2015-01-31 19:44:37", "stars": 3.0, "text": "This supercuts is like any other super cuts. I have a simple haircut and they did it fine but they screwed up my sons they forgot to round it out and the person was just plain rude to him and scared him a little bit I'm never going back there", "aspect_word": "person", "sentiment": "neg", "sentiment_score": "0.5563", "emotion": "neutral, anger" }, { "review_id": "D3F9NfqRllRI25N5iJM_6w", "business_id": "G-3364B-eVslDufNEpHAOQ", "user_id": "huHPQSQgw4kFakc0Vq7TDA", "date": "2015-03-03 18:59:45", "stars": 4.0, "text": "Today is National Pancake Day. IHOP offers a free short stack. This IHOP was very clean and since we only had two in our party we were seated quickly. The table next to us and 15 free stacks of pancakes, all I can say is that it going to need a lot of syrup. We ordered bacon, and my friend got an egg also. The coffee was very good, bonus it was served in a small carafe. This way I did not have to bother the waitress for refills. It did take a bit but again It was FREE PANCAKES, but so worth the wait. Nice and fluffy with 4 different syrup options (blueberry, traditional maple, strawberry and lite). It made me feel like my pancakes were healthy when I used the blueberry syrup.....", "aspect_word": "Pancake, stack, table, pancakes, syrup, bacon, coffee, waitress, refills, PANCAKES, wait, blueberry", "sentiment": "neu, pos, pos, neu, neu, neg, neu, pos, neg, neu, pos, pos, pos, pos, neu, pos", "sentiment_score": "0.4806, 0.2562, 0.3681, 0.4520, 0.3427, 0.3250, 0.5426, 0.6872, 0.8381, 0.2733, 0.3916, 0.6387, 0.5271, 0.4656, 0.3024, 0.3745", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "9Gg-Ex0N7dSx304YgG63Hg", "business_id": "UtEETwEzjFWhm1CMvOY73w", "user_id": "L4IHDNp9-X1iJUPpWJlHvg", "date": "2016-07-12 23:11:35", "stars": 1.0, "text": "I would have given it 0 stars if I could. A line out the door, one woman who must have been a snail in a past life who never apologized for making me wait 15 minutes for an envelope. My mistake, shouldn't have filled the envelope before I got in line. All because ATT has some drop of here for modems. Where people get boxes full of modems I'll never know. I'll NEVER patronize this store again!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, surprise, anger" }, { "review_id": "xkvxPVnlFFA-9U_pEdQFiA", "business_id": "uEbh4N4DV7fiM0iSdoN8iw", "user_id": "2k_ucShuxGxpuXW_hOQLxQ", "date": "2017-10-15 07:17:18", "stars": 5.0, "text": "It's not often I expect to have a great customer service experience at the post office but it was so unexpectedly awesome that I had to write about it!\n\nFirst, this post office is very neat and clean inside. All of the pens worked and there was plenty of space for me to write out addresses and get everything organized before I walked to the counter to ship my packages. \n\nWhat really put my experience over the top was Cathy, or Cat I think she goes by. Extremely friendly, knowledgeable and patient. She was multi-tasking all of my shipping needs, explaining everything AND taking care of other customers questions when appropriate. She seemed like she knew everyone who walked in and took great pride in her job. \n\nNeedless to say, I walked out of the Post Office with a big smile on my face all because of her customer service!", "aspect_word": "customer service, counter, packages", "sentiment": "pos, neu, neu, pos", "sentiment_score": "0.5460, 0.4716, 0.4637, 0.4008", "emotion": "surprise, neutral, neutral, neutral, neutral, joy" }, { "review_id": "T_4fkL9AXmECZNA3LOgR5g", "business_id": "JXcdTuXGaPQHY2-qWIGndA", "user_id": "FCPzWgMtJf9kzkJpeskzYA", "date": "2018-07-29 16:24:13", "stars": 3.0, "text": "07/29/2018 11:46AM\n\nHere I again. Broad Street is interesting in this area because of gentrification going on in the area so I'm going to be nice but honest.\n\nThere were about ten people behind the counter and it appeared as though I was being ignored for almost minute. Then Gasselle approached me I guess trying to smile to no avail. Maybe because I asked if they were still serving breakfast.\n\nI ordered the COMBO Son of Baconator, which has a small drink and drink. I asked about the bathroom and she said she would buzz me in. I went back and accidentally went right instead of left and when I looked back for Gasselle she was gone. Another employee bussed me in, I guess there is a 15 or 30 second delay on the lock.\n\nI came back for my drink and meal and it was setup for 'to go.' I was not asked if I were eating in or out. I was eating in that day.\n\nThe meal was a typical Wendy's meal and could have enjoyed it better with if the workers did not treat you as though it is you who worked for them.", "aspect_word": "counter, serving, breakfast, Baconator, drink, employee, meal, workers", "sentiment": "neu, neu, neu, neu, neu, neu, neg, neu, neu, neu, neu, neg", "sentiment_score": "0.6483, 0.4161, 0.6420, 0.3489, 0.6184, 0.6756, 0.7091, 0.7508, 0.8175, 0.6181, 0.5182, 0.6363", "emotion": "neutral, surprise, joy, surprise, neutral, surprise, neutral, joy, neutral" }, { "review_id": "iPcJHbOZG-j1rFjasoeudw", "business_id": "jCZi4-LRB2bU-dxBSPmn9w", "user_id": "CkrvpbEJCyh7YzdD-O4vTQ", "date": "2017-01-07 16:06:39", "stars": 1.0, "text": "This location is clearly understaffed and/or over worked. The employees are great, but feel as if the poor management is the biggest issue with this location. Always low on product and every employee seems to be doing 3-4 things at once, just trying to keep up. I still go to this location because it's the closest one to me, but just feel bad for the staff.", "aspect_word": "location, understaffed, employees, management, employee, staff", "sentiment": "neg, neg, pos, neg, neg, neg", "sentiment_score": "0.4219, 0.6502, 0.7777, 0.8376, 0.4738, 0.8552", "emotion": "sadness, sadness, neutral" }, { "review_id": "6PRAdwaRLDZnbOLTrV5Wtg", "business_id": "N2WMU2coC-SK8opsRkj1Og", "user_id": "KFFIyUxC0TQjx__OYlmhnA", "date": "2013-11-26 22:28:14", "stars": 1.0, "text": "Zero stars!!\n\nMoving a sand dune from one side of the desert to the other, grain by grain, using tweezers would be faster than standing in line to mail a package here. Shameful. \n\nThere is always a line of people out the door and 1-2 workers working painfully slowly. Nightmare.", "aspect_word": "workers", "sentiment": "neg", "sentiment_score": "0.7186", "emotion": "neutral, fear, fear, neutral" }, { "review_id": "HAMbY-snRwsmQcqSGueZ7A", "business_id": "XQqkEWMEI_gvj7_hb6YZbQ", "user_id": "M8OYpQA09gSz5zm5eR9KlA", "date": "2017-01-29 22:05:38", "stars": 1.0, "text": "I live literally 4 minutes from this location in Troy Il. and I will go out of my way from here on out to go to the Edwardsville location! I have had several terrible experiences at this location, but none worse than the one I just experienced and this is now my second terrible review for this place! My girlfriend had to repeat her order several times to a employee named Cameron while he was waiting on other customers! While I can appreciate the multitask for customers, but one shouldn't do it if they can't because it doesn't allow you to focus on a customer and it ends with, well the service we just had! I called there and asked for the manager to let them know my food was cold and there was a hair in my food and I didn't even get to say all of those few words because the same guy (Cam) that's claims to be a manager says to me are you going to keep harassing me?! I was a little confused and irate at this point! I mean if you have a unhappy customer, as a manager you listen to their concerns and not make them feel like you don't care about your customers or that you're to busy to listen to them! This employee is terrible and if he is actually a manager it goes with out saying why this facility is absolutely terribly ran and the service is horrible! This facility is just terrible and if I were you I would take note and eat at one of the other better restaurants within minutes of this place!", "aspect_word": "employee, service, manager, food, facility", "sentiment": "neg, neg, neg, neg, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7491, 0.7562, 0.6946, 0.5234, 0.4329, 0.7306, 0.7985, 0.7612, 0.6778, 0.8280, 0.5532", "emotion": "neutral" }, { "review_id": "wiES6C78PaGTXedBX-n_2g", "business_id": "kB0jhYe17R7zobBUXfsP3g", "user_id": "n-_wD3k6Np8T5jxc9NojuQ", "date": "2015-04-10 16:57:01", "stars": 2.0, "text": "Cheap, salty, fat laden garbage. It was probably the worst $13 I spent on lunch in my recent career. I ordered something easy, the Cobb salad. What I got was colossal pieces of Romain lettuce drowning in blue cheese and half a boiled egg. Oh and by the way maybe a tablespoon of dressing. The guy never came to check to see how good or bad it was. Shoulda gone to Wawa. \n\nBTW. could've lived without seeing my server scratch their head.", "aspect_word": "garbage, lunch, Cobb salad, Romain lettuce, cheese, egg, dressing, guy, server", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.5457, 0.8231, 0.4009, 0.4098, 0.3877, 0.3699, 0.3726, 0.8785, 0.8992", "emotion": "disgust, disgust, neutral, disgust, neutral, disgust, sadness, neutral, anger, neutral" }, { "review_id": "LNLYw1IDZDnJJMZ0fmcBwg", "business_id": "zkrEIgrkGylMek2-dUZgZg", "user_id": "AUIfv9YC3RW8GvC516qM3Q", "date": "2021-03-12 14:02:31", "stars": 3.0, "text": "I'm not a fan of fast food but sometimes due to time constraint and advertising I bend and am again reminded why I'm not a fan of fast food. This is one of those times. My wife NEVER goes through the drive through. Well she wasn't with me so I bravely entered, ordered, and proceeded to window. The woman at the window shoved my order out and slammed window shut. Knowing more than my wife () I confirmed all contents but noticed no hot sauce. Got the employees attention and asked for hot sauce. She replies in SPANISH, twice?? I don't understand Spanish and just nodded. Fast forward to my order, room temperature fries, heat lamp chicken sandwich. THATS WHY YOU DONT GO THROUGH THE DRIVE THROUGH! Yes dear", "aspect_word": "food, woman, sauce, employees, temperature fries, chicken sandwich", "sentiment": "neg, neg, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.2555, 0.2664, 0.5662, 0.2640, 0.7324, 0.2057, 0.3221, 0.4660", "emotion": "neutral, neutral, fear, anger, neutral, neutral, surprise, neutral" }, { "review_id": "D_rAt-BMfpMy907PttpcLA", "business_id": "y36XZm0UU-L0rpIfWI1nGQ", "user_id": "TBkbapvgjcj-xApg5nYq8g", "date": "2014-02-21 09:03:11", "stars": 5.0, "text": "Great service and super convenient for those living in the CWE!\n\nI came the other day to mail a manila envelope. They were so patient even when I realized I forgot a component of the package, left to my apartment, and returned 15 minutes later. The staff also weighed it for me and calculated that it would be cheapest for me to buy stamps vs. the ups label.\n\nIn addition, I've also printed various items here. When one of my posters kept printing incorrectly, the staff member printed it 3 times until it was the way I wanted and even gave me a giant mailing envelope for gratis to store them so they wouldn't get wet in the rain.", "aspect_word": "service, staff", "sentiment": "pos, pos, neg", "sentiment_score": "0.8434, 0.4931, 0.7370", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "2OrkqXSEGBROAGCTnsHlaA", "business_id": "8ugLq-K_zfDiehDLjQwwqA", "user_id": "A1nIXS5XEWeZ2EUUcOsurA", "date": "2018-10-29 19:24:02", "stars": 3.0, "text": "This CVS always has a line for its Pharmacy and check-out line. I am not sure if they are not properly staffed, but this CVS locations is always busy. \n\nParking is easy and the store does have a lot to offer regarding medicines, house and bath items, make-up, decorations and more.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "rQ14DADy61WgHFQZZHw6Qw", "business_id": "eeKdz6BAFEWlEJw8d2F2bQ", "user_id": "JUT0U3HTSB3kz9Wh7N0GqA", "date": "2011-02-08 04:47:57", "stars": 5.0, "text": "I love Trader Joe's, I REALLY love Trader Joe's. \n\nThe produce isn't always plentiful, and on an occasion or two I've picked up a bag of rotten apples, but outside the mediocre fruit and veg the place rocks. The prices are unbeatable and I love that the aisles are stocked with new and interesting products each time I go. I'm also a big fan off the staff pics. I think it's cool to read about local recs and I've often tried things based on the amazing descriptions. And don't get me started on their wine selection. Bottles starting at 1.99? For real? Checkout is always a breeze, no matter how busy, place is clean and organized...I can't think of any negatives- oh wait, pulling in and out of the parking lot. \n\nKnow Before You Go: \n\nPeople zip down Campbell FAST. Easy does it pulling in and out of the lot. Sometimes I'll drive around the other side and pull out on Limberlost.", "aspect_word": "produce, fruit, veg, prices, aisles, products, staff, descriptions, wine selection, parking, Limberlost", "sentiment": "neg, neg, neg, pos, pos, pos, pos, pos, pos, neg, neg", "sentiment_score": "0.7066, 0.6778, 0.4221, 0.8014, 0.3218, 0.6294, 0.7237, 0.5770, 0.3687, 0.3760, 0.1725", "emotion": "joy, disgust, joy, joy, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "3o18wtRJN0TiD4P8vqOHiQ", "business_id": "7dfl5-n6r_8EJVh811q9hQ", "user_id": "IVDzvHR3ODHUATuh4lS5jQ", "date": "2018-01-31 15:09:47", "stars": 5.0, "text": "If all else fails I know I can count on Micky ds. Rather its quick cheese burger, or either some chicken nuggets. I just know I will never fall short on options at one of the best restaurants around. Kid friendly, family oriented, great customer service. This place is just all dat in a bag of chips!!!!", "aspect_word": "cheese burger, chicken, nuggets, customer, service, chips", "sentiment": "pos, pos, neu, pos, pos, neu", "sentiment_score": "0.4546, 0.3983, 0.4890, 0.7277, 0.3738, 0.5038", "emotion": "neutral, neutral, neutral, joy" }, { "review_id": "1-wzpw3tadvAxTOey4eGOQ", "business_id": "RKN7vQ5s9hCtgEJ50EbO3w", "user_id": "2-OHWNG859ErJoZzxzJ1Ag", "date": "2018-12-31 03:52:34", "stars": 2.0, "text": "Sonics as a whole have been disappointing lately, but this location seems to mess something up every time we go. We keep giving them another chance, but it just doesn't get better. The car hops seem completely disinterested and it translates to the orders. Tonight, I thought my order of a junior deluxe cheeseburger with bacon would be easy enough, but no. I get home to a hamburger (no cheese), no bacon, no lettuce or tomato, and apparently they decided to replace all that with mustard. So much mustard. If I had hot tots with salt, that might have been something, but again, no. Cold tots with no salt on them. Ick. At least the building is pretty. But you can't eat that.", "aspect_word": "Sonics, location, car, cheeseburger with, bacon, hamburger, cheese, lettuce, mustard", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.6661, 0.6000, 0.4815, 0.4169, 0.3137, 0.4757, 0.3542, 0.3759, 0.3296, 0.4740", "emotion": "sadness, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "2NUbcpckEU0W3bqlnDB_BQ", "business_id": "KWZSupBn3N54Q9OaC1802g", "user_id": "cjLp1QarHZb_SCf6xJmIWQ", "date": "2018-08-06 05:43:13", "stars": 4.0, "text": "My wife and I went here to buy a grill, and the sales people were VERY helpful in selecting the proper grill. The staff also measured the Rav 4 I have........ and the grill...and the car...and the grill. lol. After playing a game of Tetris with the two chairs and the grill....\nThey loaded the grill with the top off, into the car.. THANK YOU LOWE'S. We love our grill!!", "aspect_word": "grill, sales, staff", "sentiment": "neu, pos, pos, pos, neu, neu, neu, neu, pos", "sentiment_score": "0.8462, 0.6473, 0.7315, 0.6368, 0.5770, 0.5867, 0.7446, 0.6358, 0.5524", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "0-DT-aI5lpDK8SgwrIzhJw", "business_id": "4Su0ShpR721fcwSCdOQn-A", "user_id": "7H_FSD93PuawcHOIm-sMXQ", "date": "2018-06-02 13:55:02", "stars": 1.0, "text": "Complete incompetence in the pharmacy. It's interesting that the pharmacy employees do not wear name tags - it helps to keep their poor behavior anonymous. The can't find patient names, then they can't find the correct package, loud, dismissive, and rude. It makes me wonder if they are filling the correct medications. I will NEVER use this pharmacy again. The Butler CVS is much more professional.", "aspect_word": "employees", "sentiment": "neg", "sentiment_score": "0.3840", "emotion": "disgust, neutral, anger, surprise, neutral" }, { "review_id": "4OOCL5ft2gx2gDS-K8Y0qQ", "business_id": "qU6hIzLYTdSgXkhutUZi7g", "user_id": "PHNbunQImM7loNfh6ZqohQ", "date": "2021-10-05 02:00:54", "stars": 1.0, "text": "Went in to drop off a return to Mazon package at the ups drop off inside the store at the front counter using a scan code given to me by Amazon. There was nobody at the front checkout counter/ups drop off counter. After about 5 minute a girl finally showed up. I told her i wanted to drop off a return to Amazon and showed her the scan code on my phone. She said she could not do that. She said i needed to have my own printed lBel on the packGe. I told her that the scan code is all that zmazon gzve me. I gold her that i had dropped off a similar pCkGe last wedk Nd the youbg m a n that was at the front counter had said fine. He scznned the code sith a phone znd gzve me a reciept and texted as ups usually does. So i asked why they did last week what she claimed she could not do this week. My knly conclusion from this experience is that she is too stupid to do her job. And to wait 5 minutes for a clerk to show up at the check out counter only zggravated the situtation. I will never set foot in that cvs agin.", "aspect_word": "clerk, counter, situtation", "sentiment": "neg, neu, neg", "sentiment_score": "0.6589, 0.3237, 0.3376", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, surprise, surprise, neutral, neutral" }, { "review_id": "217ZmfEbW6pHSQNx73xQmQ", "business_id": "c4cnGwvSWdOi27p7eOCwlA", "user_id": "OLGQ7alK4VKl3YdQk6UF5g", "date": "2016-08-10 18:36:06", "stars": 2.0, "text": "If the digital screen keeps changing, it makes it really hard to order coffee. I like to look at a menu because I don't get the same thing every time, and having everything continuously changing makes it really hard to read. Having the employees stare at you impatiently as you try to wait for the screen to change back is really frustrating. At least my medium iced coffee with a shot of espresso was good.", "aspect_word": "screen, coffee, menu, employees, iced coffee, espresso", "sentiment": "neg, neu, neu, neg, neu, neu", "sentiment_score": "0.3275, 0.7623, 0.8488, 0.8811, 0.2415, 0.3579", "emotion": "anger, joy, neutral" }, { "review_id": "ht7oZ8YbUHyJpp1G5V0eHg", "business_id": "9o8RiObxO9L7gXzLHt-deA", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2014-06-12 22:08:47", "stars": 1.0, "text": "What, what? Subway is my fast food go to and I stopped by to grab a few subs for the beach, what a disaster. I love Subway and rely on them to make up part of my out of home eating experience, I have eaten in them literally all over.\nThis Subway is disquesting. The server was insolent and I guess making my sandwiches wasn't part of the plan for the day. All of the proteins and veggies just looked sad and old, I don't know why I didn' quit right then. It took me 30 minutes to get 2 non-toasted hoagies. I had to fight for every ingredient that was put on the sandwiched, including the mustard. I don't think I will be returning to this particular Subway store. After a few bites, neither of us wanted to finish our sandwiches, what a waste.\nWhat's a girl to do? My regular subway is always good, stick to the store I know and rely on.", "aspect_word": "food, subs, server, sandwiches, proteins, veggies, mustard", "sentiment": "neu, neu, neg, neu, neg, neg, neg, neu", "sentiment_score": "0.3628, 0.6445, 0.9259, 0.5760, 0.3894, 0.3185, 0.3373, 0.7861", "emotion": "surprise, joy, sadness, sadness, neutral, neutral, surprise, disgust, neutral, neutral" }, { "review_id": "3fHOBkRs2-MBXxiM_Q7AZA", "business_id": "7-js-chyskuWGRfHTeItXQ", "user_id": "BTfDuA0EOh4PPZNkAwXRnw", "date": "2018-09-26 19:30:34", "stars": 5.0, "text": "I only use Enterprise for my car rental needs. I started using Enterprise for work as I travel to all of my hospitals and outpatient clinics as I train our end users. I have found all location staff to be very courteous, accommodating and very efficient. We arrived in Philadelphia to attend our son's wedding. We rode the very convenient shuttle to the Enterprise location. The line was long, but we were met by a service rep fairly quick. Our rep notified me that I had accumulated enough points to use as credit for 3/4 of our rental time. Awesome! We were given bottled water and a couple of those famous Philly soft pretzels. Our rep was VERY nice and polite, as all of the service reps at this location are. I cannot recommend this location highly enough.", "aspect_word": "location, staff, line, service, pretzels", "sentiment": "pos, pos, neg, neg, pos, pos", "sentiment_score": "0.4607, 0.4495, 0.4875, 0.3595, 0.2888, 0.4850", "emotion": "neutral, neutral, joy, joy, surprise, surprise, joy, neutral, neutral" }, { "review_id": "mtxDaD-UO-PH6A9hpFbAEQ", "business_id": "389Y1ecrGnPwGA4KcbiBXA", "user_id": "uaYajVEqrZNFQUonfmukAQ", "date": "2017-01-29 14:16:19", "stars": 1.0, "text": "My pizza was never actually delivered. I was lied to the 1st time I called by an employee saying it was in route. This was 20 min after it was supposed to be delivered. The second time I called 40 min after it was supposed to be delivered it was a manager Desi who told me it was in route yet I got a call from the driver after speaking with her and he needed my apt number as if it wasn't on the order. 1 hour after it was supposed to be delivered I called back to the driver he wreaked in my development going the wrong way all by himself he went up a tree. I can't explain how it happened nor did I ask. I drove to him got my cold rained on pizza and heated it in the oven. Pizza Hut refunded my money but their customer service is awful.", "aspect_word": "pizza, employee, manager, driver, customer, service", "sentiment": "neg, neg, neg, neg, neg, neu, neg, neg", "sentiment_score": "0.6341, 0.6787, 0.6734, 0.5570, 0.7709, 0.5826, 0.7865, 0.5867", "emotion": "sadness, surprise, neutral, neutral" }, { "review_id": "pEcnktJjxHCr6m_ioXnM3g", "business_id": "hmp38bs96zxjyNOnMAsG9g", "user_id": "a3PfiebBQtArW15Cr-cdzg", "date": "2017-11-30 22:16:34", "stars": 5.0, "text": "I have been to Fleming's on several occasions and have always received excellent service. The food is delicious. During my most recent visit, our waiter was very attentive and helpful in our wine selections. When my steak wasn't cooked exactly to my liking, the waiter and manager promptly remedied the situation. Fleming's continues to be one of my favorite restaurants in the St. Louis area.", "aspect_word": "service, food, waiter, wine selections, steak, manager", "sentiment": "pos, pos, pos, neu, neg, pos, pos", "sentiment_score": "0.9342, 0.8996, 0.8365, 0.3895, 0.3424, 0.4605, 0.5508", "emotion": "joy, joy, joy, joy, neutral, neutral" }, { "review_id": "P7h6wSUUQWXaA2BjXWcIAQ", "business_id": "6OnGimVNFS7Q2F8GRzuvog", "user_id": "3Pdd5gOqS2iMfRr6bA4tcQ", "date": "2019-06-30 03:57:00", "stars": 1.0, "text": "Had to change my 5 star review \n I don't know what's going on but the last 3 times I've been here the food is messed up \nManager I spoke to was rude \nLike I want to drive all the way back to get my food right after working all day !!! \nEspecially after spending 27 minutes waiting in the drive thru ! \nPlus I always request a drink carrier and never do they bring one on the first trip out.\nOur food was absolutely disgusting \nHospital food would've been better", "aspect_word": "food, drink", "sentiment": "neg, neu, neu, neg, neg", "sentiment_score": "0.8646, 0.5882, 0.6772, 0.8433, 0.6026", "emotion": "anger, disgust" }, { "review_id": "1oBjdlGOsT52byVoeHLkWA", "business_id": "D-Up4cSxOOnmzowXfkI4Fw", "user_id": "RbvI0MCtlh4Wcr4ScHwXlg", "date": "2021-09-24 21:23:24", "stars": 1.0, "text": "Good Evening, \n\nIt's regretful I have to leave a negative review, especially for Dunkin as it's one of my favorites. I was passing through town for a business conference and drove thru early one morning. \n\nThe young lady with the braids and freckles at the window was incredibly crass and rude. She was not wearing a name tag. My hot tea was leaking like crazy and she refused to offer any assistance. I've never experienced such poor customer service. Again, I regret I have to write this, but I've just never experienced this level of rudeness. \n\nIn addition to this, her braids were all over, and I can only assume the one hair I found in my bag was from her. \n\nAttached, please find a picture of the tea.", "aspect_word": "lady, hot, tea, customer, service", "sentiment": "neg, neg, neg, neg, neg, neu", "sentiment_score": "0.6657, 0.4630, 0.3821, 0.7836, 0.6641, 0.7054", "emotion": "sadness, surprise, disgust, neutral, anger, sadness, sadness, neutral, neutral, neutral" }, { "review_id": "MF5pgYdBCN7mPX2RsgXEhA", "business_id": "HDzKFeeLzPRQaK-M_nPEtQ", "user_id": "ksg167hKZcWBiPP1F8DtRw", "date": "2021-11-29 18:25:38", "stars": 2.0, "text": "This location has gone downhill since the pandemic. I was a loyal customer for years but staffing issues and low stock forced me to just go elsewhere. \n\nThe shelves are always empty and I find the store is never clean: the rugs always need a vacuum and the trash overflows majorly. The staff are just young kids, who would probably prefer to not be there based on the service I receive. \n\nIf you need anything you'll take a gamble stopping in bc they may not have any. I went here for cat food, luckily it was in stock but sometimes I'll be honest, I don't want to take the chance.", "aspect_word": "staffing, stock, shelves, staff, service, cat food", "sentiment": "neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.6825, 0.7275, 0.7488, 0.8668, 0.5824, 0.4236, 0.4410", "emotion": "sadness, neutral, neutral, neutral, neutral" }, { "review_id": "-W-2Ld47f5FeevD_wThWYQ", "business_id": "9c1p8TTOG_F55i3yEiVVDQ", "user_id": "t4Mn0PvGH3qXyoiayth1MA", "date": "2016-09-04 16:33:08", "stars": 1.0, "text": "I wish yelp would let me write 0 star reviews because this Starbucks location should be one. \n\nThe staff are idiotic they are short tempered, can't seem to understand anybody's orders and when we clarify our order, they still get it wrong. Are they all high schoolers? \n\nI am a Starbucks regular and I think corporate needs to really come down on these poor locations giving them a bad rep. I'm not from the area but it was I, I would never be a Starbucks customer. \n\nAbsolutely, nasty attitude from all the baristas. \nStop by here for a cup of ruin your day. Disgusted.\nGet my order wrong three times because you're staring off into space, then get angry at the customer for ordering wrong? And then getting it wrong again? maybe you should take up consider taking up Starbuck's generous offer to take classes at ASU. \n\nThe decor inside was nice and there were plenty of seating available, looked like a great study spot but I now can see why they're all open and empty. \nGo elsewhere. Dunkin down the block", "aspect_word": "staff, rep, attitude, baristas, decor, seating", "sentiment": "neg, neg, neg, neg, neg, pos, pos", "sentiment_score": "0.8933, 0.4498, 0.5959, 0.6597, 0.3924, 0.5032, 0.3581", "emotion": "anger, neutral, surprise, disgust, disgust, anger, fear, neutral" }, { "review_id": "aQ-4aC82l9OsrwzC_I1hlQ", "business_id": "UmjITdXHhEF46ho6IhaGQg", "user_id": "Ase_kJIYuT6yOsqqVPuWUA", "date": "2017-05-22 23:24:45", "stars": 5.0, "text": "Yassssssssssssssssssssssssssssss!!!!!! \n\nSo glad they're OPENED!!!! I've been waiting. And I will say I AM NOT DISAPPOINTED!!!!\n\nThe fun starts when you get in the parking lot... The ANTICIPATION MOUNTS!!!!!\n\nLoads of people. Full bar. Drinks galore. Food on deck.\n\nThe wait on opening day for a table was 2 hours; so we saddled up to the bar. The drink concoctions are AMAZING!!!!! SnowCones... Mojitos... Monster Isles Punches... Shooters... Smash tails... And the list goes on and on. And they're are drink \n\nAmara was super sweet to be patient with me as I HAIRY-EYEBALLED the menu... Mediterranean Hummus, Nachos, Hello MAC & CHEESE on a stack of ribs WINNNNNNING!!!!\n\nLeaving will be bitter sweet; BUT I will be back, probably tomorrow. \n\nUntil then...", "aspect_word": "bar, Food, wait, table, drink concoctions, drink, menu, Mediterranean, Hummus, ribs", "sentiment": "neu, neu, neg, neu, neu, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.5527, 0.4014, 0.4519, 0.6335, 0.8065, 0.5700, 0.4135, 0.7039, 0.4477, 0.3429, 0.2744", "emotion": "joy, joy, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "b7t56sOOXFA-rLCD5Ew2-Q", "business_id": "oR3iGLhTW3UiABNEhmMcUg", "user_id": "kkPgJv6KBFN15caG7NYYlg", "date": "2019-07-07 03:07:48", "stars": 3.0, "text": "Good gosh, it had been forever since I had last visited a Taco Bell location! It was a pretty decent visit: I liked my soft taco though I wasn't super pleased with my burrito or my fries. My fountain beverage was exactly as expected and I liked the little cinnamon balls I had for dessert. What really wowed me was just how clean the restroom was! I was actually quite impressed! It's rare that I find such a clean, well-maintained fast food restaurant restroom, especially since I was visiting on a holiday. I'm sure I'll return eventually.", "aspect_word": "taco, fries, beverage, balls, dessert, restroom, food", "sentiment": "pos, neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.4229, 0.4720, 0.3449, 0.3861, 0.7973, 0.5938, 0.4105, 0.2247", "emotion": "joy, joy, surprise, neutral, neutral" }, { "review_id": "bF75-7X42TIxa1TAMwu7nQ", "business_id": "Q1rNgP8l4cVykCK8n40tWQ", "user_id": "qxFVQzA67-IxTYRU6P1XCg", "date": "2020-05-02 16:01:10", "stars": 1.0, "text": "My doctors keep accidentally sending my prescriptions where which is out of my way. The drive thru is super dumpy and looks like it and the parking lot have not been cleaned in decades. Super run down. The techs are super unfriendly. I will avoid going here at all costs.", "aspect_word": "doctors, drive, parking, techs", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4634, 0.4692, 0.7257, 0.8398", "emotion": "neutral, disgust, neutral, neutral" }, { "review_id": "6GPmxOZaNe508No4LW2vPw", "business_id": "499j2YBfJuZLgNOk7SzFCA", "user_id": "CFPN1n3oCz6ErxicEDl8bQ", "date": "2013-09-02 02:00:08", "stars": 1.0, "text": "I couldn't find the McDonalds on Lafitte LaRose so this is for them. I gave it 1 star b/c your not allowed to choose 1/2 or none. The service here is HORRIBLE! It does not matter if you sit in the drive thru or go inside it will take you a 1/2 hour to get your food. The McDonalds franchise can care less about the lack of service that comes out of this place", "aspect_word": "service, food", "sentiment": "neg, neu, neg", "sentiment_score": "0.9005, 0.7526, 0.8280", "emotion": "neutral, neutral, sadness" }, { "review_id": "9GNT7NI7AOzkhAo_ToVwUw", "business_id": "Pghh8cqcQrgH0U4BCwzjQA", "user_id": "LAq1dBwF8AJdng6FYwrQ2A", "date": "2019-12-14 22:28:35", "stars": 3.0, "text": "The high school kids that work here have always been great. Good sandwiches. Store is almost always clean. They are typically as fast as a normal subway. Making sandwiches isn't the quickest way to get lunch. The only complaint I have is that every time I get a fountain drink the system is ALWAY out of syrup for the soda. Today included.", "aspect_word": "sandwiches, lunch, fountain drink, syrup, soda", "sentiment": "pos, neu, neu, neu, neg, neu", "sentiment_score": "0.8235, 0.3861, 0.8606, 0.5233, 0.3577, 0.6795", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "rNx10Wo8ZveRbI4X6msDIA", "business_id": "OHtGdFojocDNolQYDWLnWg", "user_id": "g9J-1ijIygiZkDo27fSkaA", "date": "2019-02-10 03:24:45", "stars": 1.0, "text": "Got 2 Nacho fries boxes, one of the female workers working at the drive through wouldn't even let my boyfriend change the beef burrito to a seven layer burrito whereas in Boston they were happy to make the change. The staff really sucked at their job, they could not make a burrito properly. Way too much bean paste and not enough of the other ingredients. My nacho cheese fries weren't even seasoned enough. Horrible experience. Save your money and please eat anywhere else but here.", "aspect_word": "Nacho, Nacho fries boxes, workers, beef burrito, staff, paste, ingredients, nacho, nacho cheese fries", "sentiment": "neu, neu, neg, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.4286, 0.4175, 0.5041, 0.3870, 0.8830, 0.4230, 0.5252, 0.4867, 0.3349", "emotion": "joy, disgust, fear, neutral, neutral" }, { "review_id": "-BoGBmf6t3u3-mz1a-Trsw", "business_id": "QJ2GIyybKBwAm3j4tx5CVw", "user_id": "Gp6djEm9JfAZDSSRhcLEOA", "date": "2016-05-09 15:23:21", "stars": 1.0, "text": "Photo center needs to get more organized. Went for a passport photo and lady said 10 minutes. Go back and she can't locate one ladies photos in the bunch then pulls a stack from this odd place. Finally she locates the photos for that lady and then tells me another 10 minutes for processing. This is now 20 minutes. She then has to change the printing paper for the kios for individuals trying to get their own photos and has to get the pharmacies help to change the paper. All while the cashier just stands there staring aimlessly in the yonder. Never going here for anything. Who knows if they have one of those people in the pharmacy department.", "aspect_word": "cashier", "sentiment": "neg, neg", "sentiment_score": "0.6106, 0.3006", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "UrN7ADnLVHoi3cHBG_oPTA", "business_id": "Wh16yXjrNwl2PFaXdvNyIw", "user_id": "GMSIGSdAdIwEpUYB4qcgYA", "date": "2021-02-22 15:00:43", "stars": 1.0, "text": "As we stand here waiting for the manager Rae to get done having conversations with staff, everybody has been helped, our order has been placed, we received half of it. She still continues to talk to fellow coworkers incapable of multi tasking, everytime her mouth is moving she stops working. It's no wonder the drive thru is always backed up. she was placing stickers on five cups as we stood there with one of two coffees. Had all of our food but was still waiting on one coffee that we asked to have almond milk, she started talking to a guest who asked about a job and stops at this point I'm like please make my coffee instead of talking. My friend is about to ask for his money back. And then we finally got the coffee. This Dunkin is always backed up but this morning they weren't and she still neglected to be a fun and energetic MANAGER. she killed my whole vibe.", "aspect_word": "manager, staff, coffees, food, coffee, milk", "sentiment": "neg, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4229, 0.4183, 0.4277, 0.6897, 0.6187, 0.3516, 0.6577, 0.6747", "emotion": "neutral, surprise, neutral, anger, neutral" }, { "review_id": "gyE-Icl1wmPR65Pv0kitUg", "business_id": "HqjKx2lWhVa8jjhPNkkLEw", "user_id": "38nuALxjSaQdfsF_heKjSg", "date": "2015-10-22 13:45:07", "stars": 2.0, "text": "I have had multiple bad experiences in the drive thru. The first time they cashed out my order on the lady in front of me so I had to wait for a manager to put my order back in the system. I had to repeat my order 4 times for them to put it back in. Yesterday I stopped and I ordered a grilled chicken southwest salad. I pay pull up to the next window sit there a couple minutes girl finally comes over and hands me my drink I wait another minute then she says can you pull forward it will be a minute. I sat in the parking space for 3 minutes to get my SALAD. Three other people got their food and left before I got my salad. I will not be going to this McDonald's again.", "aspect_word": "manager, grilled chicken southwest salad, drink, SALAD, food, salad", "sentiment": "neg, neu, neu, neu, neu, neu", "sentiment_score": "0.6106, 0.5078, 0.7097, 0.6561, 0.8373, 0.8166", "emotion": "fear, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "T6hWyPSdIjLtrzhiV9GuHg", "business_id": "hJxmXpyrsZcv777LVGaJWw", "user_id": "YTu0c-1I9ECeksIgoHXFPA", "date": "2021-04-18 16:58:16", "stars": 5.0, "text": "I was pleasantly surprised by the ease of Enterprise. I didn't love the haul from baggage claim to the car area but once I arrived the customer service that I received was excellent. \n\nIt was a short weekend trip so I didn't care about the car that I received and was happy enough to get a Equinox. The car was clean and drove nice. \n\nCar return went smoothly. I pulled up and an employee took a quick walk around the car and told me to have a safe flight.", "aspect_word": "Enterprise, customer service, employee", "sentiment": "pos, pos, pos", "sentiment_score": "0.5006, 0.5559, 0.3956", "emotion": "surprise, joy, joy, neutral, neutral, neutral" }, { "review_id": "SqQ6DeTJiyAOqEbKy40MBA", "business_id": "0-9PkkpEM53bTgUQo-ls9g", "user_id": "HyecqwXeafZ9umTSw5WdOA", "date": "2017-09-25 23:37:03", "stars": 4.0, "text": "Very nice choice in Wayne if you are looking for a little more than a basic cheese pizza. I am still in search of a great plain cheese pizza in Wayne, but Anthony's Coal Fired Pizza was a nice change from the basic.\n\nI heard mix reviews about Anthony's from a few different friends. One friend said it was the best she had, while another said she had too high of expectations. I find myself right in the middle based on location and quality.\n\nWe ordered the small classic Italian salad and the Paulie's Pie. The small is plenty of salad for 2, maybe even 3 people if you just want something refreshing before eating a heavy pizza. The Paulie's Pie consists of meatballs, sausage, hot or sweet peppers & ricotta cheese. We went with the long hots because why not!? It added the right amount of tanginess, but if it is still too much for you its easy to take off the top. Overall the pizza was great in size, taste, and quality. Very surprised considering this is a chain restaurant.\n\nThis place has easy parking since it is within a shopping center off of Lancaster Ave. It was MUCH louder inside than I expected. It may be set up different at other Anthony's locations, but this particular location was more of a sports bar first, than a restaurant. Even for the size it was pretty loud. Service was great and they have plenty of alcohol beverage choices.", "aspect_word": "pizza, cheese pizza, Pizza, Italian salad, salad, meatballs, sausage, peppers, ricotta cheese, bar, Service, alcohol beverage choices", "sentiment": "neu, pos, pos, pos, pos, neu, neu, neu, neu, neu, pos, neu, pos, neu", "sentiment_score": "0.3020, 0.4800, 0.3893, 0.3697, 0.3721, 0.3617, 0.4954, 0.4944, 0.3612, 0.3884, 0.4376, 0.5368, 0.4855, 0.3465", "emotion": "neutral, neutral, surprise, neutral, neutral, neutral, joy, surprise, neutral, surprise, neutral, joy, neutral" }, { "review_id": "aAhXRJM6LxQfcRglDJel3Q", "business_id": "thzS08xEsQ50WfbOnePfTw", "user_id": "vFZUDAxiFZlEQgkV3VSsBA", "date": "2013-08-28 08:02:42", "stars": 1.0, "text": "what a rude, not caring, disconnected bunch of employees I have ever seen, their prices are quite high and only once in a while they have several \" loss leader items \" to draw you into the store, if you want good service travel to 8716 new falls and checkout rite - aid, what a world of difference !", "aspect_word": "employees, prices, service", "sentiment": "neg, neg, pos", "sentiment_score": "0.7692, 0.7435, 0.6341", "emotion": "surprise" }, { "review_id": "D1HIrD6eRBmWXfXS_6ll6w", "business_id": "5Ubo-2HLRnCCo8Pnq-v-cQ", "user_id": "_raMcniscwVs6QZbCgcjqQ", "date": "2013-01-07 15:53:50", "stars": 4.0, "text": "Pretty much the best DD there is. Having a drive-thru is also a good thing. I think the employees here are friendlier, and they certainly understand what I'm ordering, and if it's only one thing, they don't act like I'm a bother on them. I will, and have, driven past two or three others, just to do business with this one.", "aspect_word": "employees", "sentiment": "pos, pos", "sentiment_score": "0.5903, 0.7999", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "lzneviaxqM-KJAmTK9XcGg", "business_id": "Q8SeKCyxI18ZycvZbgt7VQ", "user_id": "nzSMFptf1Ak0y5twQC0Emw", "date": "2015-09-19 08:24:34", "stars": 1.0, "text": "This restaurant has posted their opening hours to be 24 hrs. Every time we have tried to visit after midnight over the last few months they have been closed for undisclosed reasons. If a business is it equipped to be open 24 hours, just post the hours that are reasonable! We don't want to waste our time trying to get food at a closed restaurant.", "aspect_word": "food", "sentiment": "neu", "sentiment_score": "0.7107", "emotion": "neutral, sadness, neutral, neutral" }, { "review_id": "1PBYl4E5V1QlnKDAXrNZCg", "business_id": "RQ_J-SNNYZRSo-RdM44x5w", "user_id": "UCaCPAmQmePYeNRcW21kzQ", "date": "2018-05-29 14:42:47", "stars": 1.0, "text": "I have used this location for many years, and have always found their service to be extraordinary. I usually use it for my Amazon returns about 5 times a year. I have never had a problem until last week. I dropped off my returns, and a woman named Jennifer was quite rude. She spoke down to me like I was a child (I am a mid-40's executive who happened to be dressed down that day and can look young) and kept talking over me to explain how Amazon returns work. She then told me that I needed to purchase the tape to seal the boxes. I explained that I have never had to do that before in all of my years of coming to that particular location, so I refused to make that purchase. She then charged me to tape up the 3 boxes, telling me that it was to keep \"people from abusing the system.\" *Blank stare* The proper customer service etiquette would have been for her to tell me that since I haven't paid in the past, she wouldn't charge me this time, but in the future, the boxes need to be taped up or there would be a charge. But clearly Jennifer is not familiar with customer service or kindness to her patrons. Last time going there. I don't give money to those who are unkind and don't appreciate their customers. It only takes one time, Jennifer.", "aspect_word": "service, woman, executive, customer, etiquette", "sentiment": "pos, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8252, 0.6361, 0.3058, 0.4931, 0.3739, 0.2570, 0.4976, 0.4188", "emotion": "surprise, neutral, anger, neutral, neutral, anger, neutral, neutral, neutral, neutral, anger, neutral, neutral" }, { "review_id": "AVltTlklw-N5Cvlp-QgmBg", "business_id": "L3tYDypRcNzuAS0_UpQVTg", "user_id": "8xtAbHD4gUeghTctxICqkw", "date": "2016-11-28 01:31:47", "stars": 1.0, "text": "If I could give this place 0 stars I would. We walked in and were told 30 minutes even though there were only 2 other tables sitting down. I laughed because I thought they were joking and he said \"no it won't be 30minutes\" so we decided to stay. After 20 minutes someone finally came to take our order. \n\nWe got our drinks only for someone to never return to ask if we needed refills. It took another 20min just to get breadsticks. If we needed anything we had to walk to the counter and ask the employees, who were standing around and one of them was eating a salad, to get us something. \n\nEvery table had the same issues. They were not busy the service is just terrible because the employees are lazy. There were 6 employees on staff that we saw and not a single one did anything but stand around and chat. This will be our last time visiting as we always have a problem here.", "aspect_word": "tables, drinks, refills, breadsticks, counter, employees, salad, service, staff", "sentiment": "neu, neu, neu, neu, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.4412, 0.8521, 0.3658, 0.4285, 0.6225, 0.7732, 0.8009, 0.8640, 0.8414, 0.7850, 0.7890", "emotion": "neutral, surprise, neutral, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "aldc4ZsprjO_sYMm7m9otA", "business_id": "IzzPfs4k3HYGKjTfkZdzsw", "user_id": "cHxTb73JmptEtaj9rSXkVg", "date": "2015-10-22 21:22:22", "stars": 5.0, "text": "Yum! Great chicken sand which. I like the Asian salad as well. A healthier choice if you ask me. They give you tons of chicken as well. Very kid friendly and love the atmosphere. Love the fact that they are costumer oriented and they serve you. Not only great yummy food (not really healthy wink wink) but they give you a great experience. It makes having two kids a whole lot easier when we do go here. Clean play area for kiddos and helpful staff. My pleasure is always the thing you hear last from each and everyone who works there. I also love the fact that they are not open on Sunday. Although I seem to always want chic fil a on Sunday. They not only serve yummy food but they as a company serve God.", "aspect_word": "chicken sand, Asian salad, chicken, atmosphere, food, staff", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.8093, 0.7733, 0.8699, 0.8207, 0.8255, 0.8143, 0.7562", "emotion": "joy, joy, neutral, neutral, joy, joy, joy, joy, neutral, joy, joy, joy, joy, neutral" }, { "review_id": "jj_FksfjzUGz4MHMtV58vQ", "business_id": "Me4mO0eMVp5ZY3Smznr7tQ", "user_id": "5FaE9t8wIRCyft2SerorsA", "date": "2017-07-10 18:17:08", "stars": 1.0, "text": "Place is dirty, staff are rude, and it takes forever to get your food. I have gone here twice guess I did not learn my lesson the first time. All in all Taco Bell is a pretty horrible chain. Just opened one up in Woodlyn last week and it already stinks.", "aspect_word": "Place, staff, food", "sentiment": "neg, neg, neu", "sentiment_score": "0.8044, 0.9087, 0.6855", "emotion": "disgust, fear, sadness, neutral" }, { "review_id": "mlSq3D8ck5ztk3bbJxnPEQ", "business_id": "md1n17dYrlCxmQul8CR38g", "user_id": "CA0NLRll91Ln3NUG_6mSMw", "date": "2017-02-21 05:30:03", "stars": 3.0, "text": "After my last review, I received an ignorant message from some clown named \"Justin C\", who probably was a disgruntled employee or maybe just a troll. He said I was fat and mentioned \"People's lives and jobs depend on Yelp reviews\". Lives? Doubtful. But it got me thinking I never mentioned anything about the service. The service has always been good. The staff is friendly. My issue was with the food quality.\n\nFor Christmas I received a $50 giftcard from my employer. So I figured I'd give my old favorite another try. I was in the area tonight and decided to stop in with my boyfriend. Again, the service was flawless. I was disappointed the Shanghai Cucumbers were removed from the menu. But I won't deduct a star for that. They had some new additions to the menu, again. I decided to try the Wok Charred Brussels Sprouts and the Long Life Noodles (Side). The Sprouts were cooked well. They were topped with cilantro which added a nice freshness. The Noodles were tossed with garlic and scallions. They had a great smokey flavor. Overall, I was happy with tonight's dining experience. Plus one star.", "aspect_word": "employee, service, staff, food quality, Cucumbers, menu, Charred Brussels Sprouts, Noodles, Sprouts, cilantro, garlic, scallions, smokey, flavor, dining", "sentiment": "neg, pos, pos, pos, pos, pos, neg, neu, neu, neu, neu, neu, pos, neu, pos, pos, neu, neu, pos, pos, neu", "sentiment_score": "0.8097, 0.5839, 0.7399, 0.7923, 0.4362, 0.6472, 0.2672, 0.8046, 0.8100, 0.4251, 0.2732, 0.3500, 0.2380, 0.2998, 0.3372, 0.3200, 0.3373, 0.3017, 0.2672, 0.4399, 0.4054", "emotion": "neutral, surprise, neutral, neutral, neutral, joy, neutral, sadness, joy, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "l3XMDzS_lEmQ_uQ8-JqRvg", "business_id": "evK4wSC4wZsiALuqPBhYaw", "user_id": "j3F-bLAfE6uEmwAwQHHhCg", "date": "2018-07-17 16:35:15", "stars": 1.0, "text": "It's taken me almost a year to write this because--not to be dramatic--t really messed me up.\n\nI went in for a Brazillian before a vacation and was really excited. The pain was tolerable, the waxer was nice...everything was fine. I got home and noticed she had missed a few spots. Kind of annoying, but she's human, so I called and asked if I could come in for a touch-up.\n\nI came in the following day for said touch up and was with a new waxer, which is no big deal. We were having a casual conversation while she was waxing me (which is nice when someone is REAL intimately up in your business) and then she dropped some comment along the lines about how things are hard for \"us big girls.\"\n\nUh. Excuse me. First of all, this person had at least 50 pounds on me easily. Second of all, I've struggled with body image my entire life and the last thing I need is for someone I am paying to insult me without being prompted. Third, there's gotta be a pretty significant sense of trust with the vulnerability that comes with being waxed in this way, and when someone essentially calls you fat with your literal butthole in their face, it's pretty crushing. I won't be back, and I probably won't ever get a Brazillian (or be naked, or think positively about myself even on a good day) for a very, very long time.", "aspect_word": "waxer", "sentiment": "pos, neu", "sentiment_score": "0.3884, 0.2325", "emotion": "joy, neutral, neutral, neutral, surprise, neutral, surprise, neutral, neutral, neutral, anger, disgust, neutral, neutral" }, { "review_id": "GNbDgUZbU8gmTiQCoyXd9w", "business_id": "VtGfTOQvs2n0L18JHGNkgQ", "user_id": "kkPgJv6KBFN15caG7NYYlg", "date": "2017-04-14 18:28:52", "stars": 2.0, "text": "When I visited here recently, I was really disappointed. I wanted breakfast (as I had just finished a medical test that required fasting and I was HUNGRY!). I waited patiently in line as two gentlemen ordered sandwiches before me. And then it was my turn. I ordered and was bruskly told that they were out of egg \"but we'll have more tomorrow\". Well, I wanted egg in my breakfast sub, and unfortunately tomorrow wasn't good enough. Had I known, I wouldn't have waited in the line and instead gone elsewhere immediately -- I wish they had posted the lack of egg somewhere.", "aspect_word": "breakfast, sandwiches, egg, breakfast sub", "sentiment": "neu, neu, neg, neu, neg", "sentiment_score": "0.8000, 0.7431, 0.3153, 0.5310, 0.5198", "emotion": "sadness, anger, surprise, neutral, sadness, neutral" }, { "review_id": "SMCycj4bj0uW2hC3nuZVCA", "business_id": "7tGHZTZ1N_rOSKQznUGMlg", "user_id": "-KTZNXPwk9fEm7u7vjw2DQ", "date": "2015-04-10 00:53:55", "stars": 1.0, "text": "Went in to check this place out, other location. They require direct access to your checking account and to sign a form that allows them to charge as they wish for the most part. DON'T DO IT! That's so unsafe and gives them all the power to miss charge you with little to NO recourse. I work in point of sale tech and would never, ever do that, especially for a $10 a month gym. Please don't do it, you just asking for trouble, it's safer to give your checking account to me instead, another random person you don't know.", "aspect_word": "tech", "sentiment": "neg", "sentiment_score": "0.3373", "emotion": "neutral, neutral, fear, neutral, neutral, neutral" }, { "review_id": "AVKRmjE0OCvAdKNSkWWkLw", "business_id": "k09pb0lnZfJ_TrcCH3VqrQ", "user_id": "TL4FUNSAORSC_834UKT09g", "date": "2018-07-09 00:35:52", "stars": 1.0, "text": "If I could give zero stars I would. The lack of production and leadership at this location is despicable. You'll sit in the drive-thru on average for about 17-20 mins to be greeted with an attitude and/or incorrect orders. This location was shut down and remodeled once before but it seems that didn't change the culture within this business. Do yourself a favor and try another Mc Donalds.", "aspect_word": "production, leadership, culture", "sentiment": "neg, neg, neg", "sentiment_score": "0.6138, 0.6587, 0.4422", "emotion": "disgust, neutral, neutral, neutral, neutral" }, { "review_id": "0QVIrP_IKPzMLaPgFPICCg", "business_id": "jwNz-JydjY3tyifkASqZZA", "user_id": "t3yOpTibhuvd-Lt7FMvqKg", "date": "2014-10-09 18:02:51", "stars": 4.0, "text": "My husband has been driving me crazy to try this place -- glad we did. This store is located in a strip mall with Publix & Beall's on the corner of Bruce B. Downs and State Road 56. Upon entering -- the place is brand new and super clean. Employees behind the counter were eager to assist us and explained their menu to the newbie. All bread is fresh baked daily on the premises -- meat and cheese sliced right in front of you. (It is not pre-measured and waiting to be used). All subs served with lettuce, onions, tomatoes, oil and vinegar. You can order a Mini sub that is 5\" long, a regular is 7\" and a giant is 14\" -- the husband and I settled on splitting a regular \"Jersey Shore's Favorite\" --- provolone, ham and cappacuolo. It was delicious! They also have warm subs as well as wraps. Check out their website -- you can order online (not available everywhere -- make sure it is available at your closest location). https://www.jerseymikes.com/ This store is open Monday through Sunday 10 am to 9 pm. Looking forward to having another fresh sub soon!", "aspect_word": "Employees, counter, menu, bread, meat, cheese, subs served, lettuce, onions, ham, cappacuolo, subs, sub", "sentiment": "pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, pos, pos, neu", "sentiment_score": "0.5205, 0.4702, 0.6576, 0.4365, 0.3773, 0.3400, 0.4881, 0.4818, 0.4055, 0.3240, 0.2629, 0.4298, 0.3563", "emotion": "joy, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, joy" }, { "review_id": "ruKVJM5VCuN0iRnFgTEpOA", "business_id": "2QpGOrtF35yxt1HsWoTiIA", "user_id": "5Y5KbsI5buMcNh2hTFaRpA", "date": "2012-02-16 23:37:56", "stars": 4.0, "text": "I rarely venture out to Cool Springs but after a planned meeting out this way, I popped into Whole Foods for a later afternoon lunch. The offerings don't appear as plentiful as the Green Hills location but I was still able to score some pre-packaged garlicky kale salad ($1.50) and a big ol' sloppy slice of the Veg Pizza for $2.99. Add a bottle of water and I was able to enjoy a tasty meal for $5.02.\n\nMany people knock that Whole Foods is way too expensive but you also get a lot of (healthy) bang for your buck too!\n\nTIP: Great wine bar too....", "aspect_word": "lunch, offerings, salad, Veg Pizza, bottle of water, meal, wine bar", "sentiment": "neu, neg, neu, neu, neu, pos, pos", "sentiment_score": "0.7775, 0.5045, 0.3004, 0.4234, 0.3432, 0.8201, 0.6753", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "prskd1cU39DYk2nszHcjkw", "business_id": "w_R7KfoYBrWj9H0BMj3VFw", "user_id": "crgWPc35LxjJccLFVQsQig", "date": "2013-04-17 20:19:20", "stars": 3.0, "text": "Paneras food is just okay usually never memorable. It's not bad, it's not good, it just is. You eat it, and that's all that happens. It's okay prices, for okay food. The Keyword here is OKAY. When you're in a bind and starving, it gets the job done. I left the house having not really eaten a proper breakfast and ended up at Panera eating their strawberry steel cut oats. It was okay, could have been worse, needed salt and the strawberries were clearly thawed out. But I have to say, if it's between Panera and other chain places, Panera wins my vote every time.", "aspect_word": "Paneras food, prices, food, breakfast, strawberry steel cut oats, salt, strawberries", "sentiment": "pos, pos, pos, neu, neu, neg, neg", "sentiment_score": "0.3035, 0.7674, 0.8023, 0.3459, 0.3974, 0.4078, 0.5773", "emotion": "neutral, disgust, neutral, neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "Yl1aabX6Qkm6FOXLKDPRnA", "business_id": "aT0FhdLMRjUkJjjANFz7ZA", "user_id": "Os_u1VHoESbCIHmHclF0CQ", "date": "2015-04-23 00:15:04", "stars": 1.0, "text": "If I could give this place a zero I would. The woman read our order back so fast I couldn't understand it. She was very unpleasant and never smiled. \n\nThen they messed up my order and this woman made a snide comment and kept smiling. The manager never said I'm sorry. \n\nI love Taco Bell but stay away from this location!!!\n\nHorrible rude and takes too long. Our order for four people took almost 20 minutes and we saw some other people driving out of the drive-through lane for their dinner came to the window. \n\n\n\n The other woman behind the counter said we just lost another one.", "aspect_word": "woman, manager, dinner, counter", "sentiment": "neg, neg, neu, neu", "sentiment_score": "0.6001, 0.8976, 0.8842, 0.4394", "emotion": "neutral, surprise, sadness, fear, neutral, surprise, neutral" }, { "review_id": "_22EkdpQ2BNMdYshScJ3Ow", "business_id": "OjWdVEIsolC1fJMQOFDsbg", "user_id": "uOa3MNqui_IyhKZbW0Yu4w", "date": "2019-06-19 14:33:04", "stars": 1.0, "text": "I've been to this location a couple of times. Each time has been disappointing. Also, they are always out of food items. But my most recent visit... not only was there an entire long black hair going through my burger, but i hadn't realized that I needed to specifically that i wanted the ketchup and mustard INSIDE the burger and not on top of it.", "aspect_word": "food, burger, ketchup, mustard", "sentiment": "neg, neu, neu, neu, neu", "sentiment_score": "0.5052, 0.6742, 0.2528, 0.3088, 0.6549", "emotion": "neutral, sadness, neutral, surprise, neutral, neutral, surprise, neutral" }, { "review_id": "4RRGjeznYOqszoDznCAU_g", "business_id": "RhtWU4tTmfzC-715ltmv5Q", "user_id": "MZ3krNDJU8NwjEuMH9tzxA", "date": "2019-11-03 05:34:12", "stars": 1.0, "text": "Rudest people ever. How do they still have wawa associated with them? Shannon is awful and they have no idea what they are doing here. Worst service possible. I will never return here again and recommend the same. Who would of thought one store could ruin a chain? Why would anyone let these people manage anything !!! Lack of brain cells are clearly prevalent here. Never go here.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.7778", "emotion": "disgust, disgust, disgust, surprise, neutral, neutral" }, { "review_id": "yJIXTsC-MfX84_RkO2JWJA", "business_id": "qSiE0vDy2TJis8jNkoa4ig", "user_id": "FqnSr3rWenjnF9taWyiHTQ", "date": "2017-11-02 23:26:04", "stars": 4.0, "text": "The staff here is great, but my experience at all the other WH has always been great. Food is a bit greasy, but I mean is WH, I don't go in expecting anything healthy. My bf loves their grilled chicken, and the chocolate chip pancakes are delicious! I don't really have any complaints about this location. Maybe the only thing I would have to complain about is that this location is way too close to my house. Seriously, getting out of the gym at night and not stopping by here has been harder than my A&P class in college. (it's a joke btw, I would never complain about having a WH too close to where I live)", "aspect_word": "staff, Food, grilled chicken, chocolate chip pancakes, location", "sentiment": "pos, neg, pos, pos, neg", "sentiment_score": "0.8943, 0.4233, 0.6502, 0.7012, 0.4136", "emotion": "joy, joy, neutral" }, { "review_id": "V2_pck65WQO_NOOrglCNnA", "business_id": "ccW1MsjPwnoJVMGk4Bvsbw", "user_id": "d6zIVWiJyPB6PZuAxVexwg", "date": "2018-12-09 05:16:57", "stars": 4.0, "text": "Yet another Subway location. This one happens to be the one I have visited the most. I used to live right across the street when I was in college. It's a typical restaurant and has the same things as every other location does. It's quite small, so it can be difficult to find a seat here, but I don't worry about it because I never eat at this location.", "aspect_word": "Subway, seat", "sentiment": "neu, neg", "sentiment_score": "0.3800, 0.4025", "emotion": "neutral, surprise, neutral, fear, neutral" }, { "review_id": "a8yMB6RlC9tgH1rSvgc0qg", "business_id": "pFjZ8TC53F0v2hgUpesfzA", "user_id": "z-6Da_I-wHK5AnXq4Cz_7w", "date": "2020-02-26 08:49:45", "stars": 4.0, "text": "I think I need help because of my addiction...my food addiction that is! Love this place and lately, I have acquired a food addiction to their spicy chicken sandwich!! A light crispy (not burnt) thin chicken breast piece that has just the right amount of spices to excite those taste buds.... For those who are not into spicy, they also have the classic blend. \n\nThe chicken is very moist and not dried out like some fast food joints. This perfect chicken piece is then wrapped with lightly buttered and toasted sweet roll buns for added protection :) Final touches include a little mayo and a few pickles to top off this amazing work of simple food art... Lastly, our order wouldn't be complete without an order of large fries :)\n\nWhy only 4 Stars?\n\nOther than the long 20 minute wait from the time of placing the order to actually being handed the order for four sandwiches and a large; this was another great visit and very pleased with the food.", "aspect_word": "food, chicken sandwich, chicken, breast, spices, blend, roll, buns, fries, wait, sandwiches", "sentiment": "neu, pos, pos, neu, pos, pos, pos, neu, pos, neu, neu, pos, neu, neg, neu, pos", "sentiment_score": "0.3296, 0.3964, 0.4817, 0.3137, 0.5049, 0.4629, 0.6307, 0.3261, 0.7498, 0.3144, 0.3832, 0.7684, 0.4760, 0.4584, 0.7370, 0.6751", "emotion": "sadness, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "hj0-11KcMSENsyJA5J9HOg", "business_id": "M9xubEhIgtQSSueE7mgBFg", "user_id": "1jKXUCGWEr8KRyStbuQvSg", "date": "2019-02-13 16:48:20", "stars": 1.0, "text": "Probably the rudest customer service experience I've personally been involved in. With one other customer in the store I inquired if they had the packing sleeves for packages as I needed a few. Instead of telling me \"sorry we don't\" the woman behind the counter gave me a look as if my question was so far beyond the scope of reasonable and told me \"I don't do that\". I really needed to ship a few packages so I asked how sent things out because I've been doing click and ship almost exclusively. She then prints out a blank label and shows it to me, threw her hands up and walked away so I couldn't even purchase the labels to ship my package and now have to travel 15 minutes out of my way to do so. I don't recommend this UPS store at all", "aspect_word": "customer, service, packing sleeves, woman, counter", "sentiment": "neg, neg, neu, neg, neu", "sentiment_score": "0.6257, 0.5345, 0.4450, 0.5852, 0.3895", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "AikmCzSoN1NsL0QUmi9zHA", "business_id": "1hMteDtsI0JMNBCtKpb24A", "user_id": "ZIOCmdFaMIF56FR-nWr_2A", "date": "2019-10-17 01:48:01", "stars": 1.0, "text": "Oh hell no. A typical bar looking place in the American Airlines terminal at the Philadelphia Airport, Terminal C. I didn't like the breakfast options, all breakfast sandwiches. So, before I turned around, I saw Lobster Roll for $18.99 on the menu. It was only 630am, but what the heck.\n\nThere were many issues:\n====================\n* No melted butter, it was a lobster salad. Okay, that's a style, but I like it second best.\n* The Lobster salad was made with cheap salad dressing, not mayo.\n* The lobster salad had chopped onion, and a lot of it. Huh?\n* The lobster texture not good, tough, and was from frozen.\n* The lobster was chilled.\n* No fries. Pffffttt.\n* The roll was impossible to pick up -- too much sauce and basically, an open faced sandwich.\n* In the end, totally not what I had in mind.\n\nThe waitress/bartender never came by my area after she delivered the sandwich, and before I finished it. Why? Was she afraid if she asks \"Is everything okay\", she would get an answer she only expected?\n\nI asked for the bill, and saw the lobster roll was on the receipt for $26.25. Huh? I asked to see the menu again, pointed to the $18.99 item, and was told she didn't give me that one, it was in another section. Terrible sandwich, terrible price that put me over my breakfast expense limit. \n\nI don't give 1.0 star reviews too often (only 22 out of 2870 reviews), but this one is totally deserving.", "aspect_word": "bar, breakfast, options, breakfast sandwiches, Roll, menu, butter, lobster, salad, Lobster salad, dressing, lobster salad, lobster texture, fries, roll, sauce, sandwich, waitress, bartender, bill, price, expense", "sentiment": "neg, neu, neg, neu, neu, neu, neg, neg, neu, neg, neg, neu, neg, neg, neg, neg, neg, neg, neu, neg, neg, neg, neu, neu, neu, neg, neu, neg, neg, neu, neg", "sentiment_score": "0.5181, 0.4280, 0.3561, 0.4264, 0.2997, 0.8228, 0.4220, 0.3887, 0.3335, 0.3371, 0.4666, 0.4115, 0.4697, 0.5192, 0.5647, 0.6407, 0.5404, 0.6046, 0.3120, 0.8836, 0.3761, 0.2326, 0.6608, 0.7048, 0.5005, 0.3135, 0.7921, 0.5059, 0.7207, 0.5629, 0.2406", "emotion": "surprise, sadness, neutral, neutral, surprise, neutral, joy, neutral, neutral, surprise, neutral, surprise, neutral, neutral, disgust, neutral, surprise, neutral, fear, neutral, neutral" }, { "review_id": "yMoKJ4UkWoU_lF1FTmX0Ww", "business_id": "dI4Zv4zB0jXiktAiVdHb9A", "user_id": "MzdwklnxS8eUDhne_HiddQ", "date": "2017-07-23 12:11:45", "stars": 1.0, "text": "First time in a while I've lived close enough for convince pizza. Thought what the hell. On the AP total was $52 for 2 pizzas and 2 orders of chicken (4 pieces each!!!). \n\nWent to frys. 2 x Digioro's, 1 Package 1lb frozen wings, 2 Packages Dove bars and a gallon of milk. $27 out the door. \n\nI don't want to hunt for coupons. I want average reasonably priced pizza.", "aspect_word": "pizza, pizzas, chicken, wings, Packages, bars, milk, priced", "sentiment": "pos, neu, neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.6600, 0.5502, 0.5118, 0.5008, 0.4435, 0.5079, 0.3021, 0.5395, 0.6079", "emotion": "surprise, surprise, joy, neutral" }, { "review_id": "GE9bQoxXlt7lk4ieW1aLmQ", "business_id": "l3OBiwdonMihHHh1S8z2ZA", "user_id": "qbnCtX1RYphW_SMw0ZzHIQ", "date": "2015-05-11 06:44:44", "stars": 1.0, "text": "I am extremely upset. I call to ask what time wing stop is open. They say until midnight. My boyfriend and I drive across town to get there in time to find out we can't actually order anything that they only do pick up orders. No where does it say that, and they have a huge sign in their window saying open until midnight. This is extreme false advertising and I'm not to sure I'll be coming back.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "anger, neutral, neutral, neutral, surprise, disgust, neutral" }, { "review_id": "H5st2ixvdvl0yt2qrHFvpg", "business_id": "IcD4lXY6lT8zZPkGD9Flqg", "user_id": "BbXPEvQLj1ZIDxwIhzxIVA", "date": "2019-03-17 12:00:37", "stars": 1.0, "text": "Quite possibly the worst DD in the area, if you feel you must still go here don't use the drive-thru. Worst service ever, you just sit at the speaker and hear their whole conversation for a minute and then you can put your order in, pick up your order and it's still wrong. A simple order black w/ sweet n low, multigrain bagel/cream cheese, how possibly I get an entirely different order. Smh! They need to slow down I stead of rushing it.", "aspect_word": "service, bagel, cream cheese", "sentiment": "neg, neg, neu, neu", "sentiment_score": "0.6474, 0.8579, 0.3790, 0.4410", "emotion": "disgust, disgust, surprise, surprise, neutral" }, { "review_id": "NH6Zo3zcouIcf_ZSxcuSLg", "business_id": "jxouzim2QaotZa3DYZLweg", "user_id": "siySF-a6qsxltWWQtIq_nQ", "date": "2011-07-23 21:59:19", "stars": 4.0, "text": "I am a fan. Anything that is healthy, pretty quick and reasonable -- AND is near my location -- really floats my boat. This Chipotle is literally across the street from my office on La Cholla just north of Ina. Great service, fast service, too. And they use some decent ingredients, such as milk products and beef/pork without certain hormones.\n\nI love the \"Bowl.\" They customize the contents to your preferences. I get the chicken one, with nearly everything except jalapenos (if you read my reviews, you know I like food and variety). Don't forget the cooked onions and peppers in the bowl. Yum! You can pick from (or include all at no extra cost) black or regular beans, rice (or no rice), grated cheese, sour cream, salsa, lettuce, and the type of meat. There may be another ingredient or two I forgot to mention. My bowl always is at capacity. Get a foil top to take the leftovers with you (if any!). NOTE: There is another Chipotle on Ina near Oracle. Also great. Both have seating inside and outside. Bowls are just under $6.00 I believe. Lots of healthy food.", "aspect_word": "service, ingredients, milk products, beef, pork, Bowl, contents, chicken, jalapenos, food, onions, peppers, bowl, rice, cream, lettuce, foil, leftovers, seating, Bowls", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos, pos, pos, neu, pos, pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8429, 0.8509, 0.7821, 0.3822, 0.2931, 0.2646, 0.4670, 0.2605, 0.3479, 0.3688, 0.2853, 0.5715, 0.3077, 0.3718, 0.6863, 0.4382, 0.3867, 0.3888, 0.4050, 0.5265, 0.3219, 0.2660, 0.4632, 0.4858, 0.8075", "emotion": "joy, joy, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "phSwxdo42LPMcFaW-RbpGw", "business_id": "nu271G06WiOoxi5QEhmvnA", "user_id": "r76RwVtvOUcp19Si9sr9ow", "date": "2015-05-13 18:56:11", "stars": 5.0, "text": "This place the owner knows what I want when I come in Now how nice is that doesn't got drive thru but when there this nice it's worth it to park and come inside plus FREE WIFI and plenty of room to sit and very clean bathrooms are very clean too. I used to go to Markley Street one but there always rude and got attitude but this place and my other FAV on West Main Street ROCKS!!! I'd tell anyone to come here. EXCELLENT!", "aspect_word": "owner, bathrooms", "sentiment": "pos, pos", "sentiment_score": "0.7085, 0.6915", "emotion": "surprise" }, { "review_id": "uCKdZfXnAJxv5Qq6Fo7KNQ", "business_id": "b01W9cJtcB0dtXqnNtsstA", "user_id": "n9GaZ_kxv03a86UrRtm1LA", "date": "2011-12-13 20:57:15", "stars": 5.0, "text": "Put the pitchforks and torches away (and the hot oil!). I'm not saying that McDonald's is a 5 star restaurant. I'm just saying that of all the McDonald's I've eaten at, this one is run the best! Seriously, If there was a \"Yelp- McDonald's\" site, 5 stars would make more sense. I live in a town where the McDonald's are usually lacking in cleanliness, friendliness, and speed of service. This one in Wood River is the way all Mickey D's should be run. Very fast (go through the drive thru and they will have your food in a flash!), very friendly, and they don't get the orders wrong. Food is always hot and fresh. \nIf you've not eaten at a well run McDonald's, don't visit this one unless you live nearby. It will spoil you.", "aspect_word": "oil, service, food, Food", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.2541, 0.4375, 0.4429, 0.6770", "emotion": "neutral, surprise, neutral, neutral, neutral, joy, neutral, sadness, neutral" }, { "review_id": "-eVgCXn_FqxuLe69ZV01CA", "business_id": "sMj1D3dovgXK_oyi4kpYCA", "user_id": "3sCcTg15Xsnp3bOJfQM2Cg", "date": "2021-05-13 05:07:50", "stars": 1.0, "text": "WORST TACO BELL EVER!!!! Seems as though you have to have a stank attitude to get a job at this place. W/ every employee I've encountered at this location he/she has made it difficult for me. It's like pulling teeth with them. Instead of going there like i usually do, i didn't want to deal with the attitudes, I ordered Uber eats. When my driver arrived he messaged me and they claimed that they didn't have my order when Uber eats took the money out my account said that my order was being prepared. I should've known it was going to be an issue with this location. They then proceeded to cancel my order!!!! They need a new staff ASAP 0 STARSSS", "aspect_word": "TACO, employee, attitudes, eats, driver, staff", "sentiment": "neg, neg, neg, neu, neg, neg", "sentiment_score": "0.5426, 0.8080, 0.6129, 0.3263, 0.6854, 0.8001", "emotion": "neutral, neutral, neutral, neutral, surprise" }, { "review_id": "y-7dfW1u0oivxrVwq0rLvA", "business_id": "e3CnhtpEVpNISwOAWoxjJg", "user_id": "mmnneqm5rY6MNwF--uScYw", "date": "2017-11-21 19:58:19", "stars": 1.0, "text": "Walmart is a scummy place. Some days, they remind you just what a pox on society they are. \n\nToday, I attempted to buy an air mattress. The Walmart website noted it was $34, and store said $55. The manufacturer, labels, brand, description, et al... were an exact match. The degenerates refused to match the price because it was a different SKU number. \n\nGood for you, walmart, you've learned how to scam the customers by changing the SKU between the website and store.\n\nI'm buying an air mattress at Amazon. \n\nIs it any surprise this store has a two star rating?", "aspect_word": "price", "sentiment": "neg", "sentiment_score": "0.4726", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, surprise" }, { "review_id": "coY8b14DKgXYs6-zaEiV4g", "business_id": "xZEcIZKhHF0VXtd26lzlVA", "user_id": "KdpRnVqUqU9KKbIg154Nww", "date": "2020-01-23 17:07:08", "stars": 1.0, "text": "This is the worst drive thru pharmacy service I've ever been to. I've been waiting at the wIndow for 15 min without so much as an acknowledgement that I'm here. I literally had to get out my car and wave in the window like a maniac for someone to see me. And even then, no one came to the window. I've been a CVS customer for 10 years and this location is the most incompetent one yet. \n\nThey're slow, no customer facing skills at all\n\n**edit: 30 minutes. And one lady caLled her Rx in YESTERDAY and they still said it wasn't ready. This place is a disaster.", "aspect_word": "service, customer, location, lady, place", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6189, 0.4275, 0.6022, 0.7016, 0.6611, 0.5004", "emotion": "disgust, fear, neutral, surprise, disgust, neutral" }, { "review_id": "k6cjWkTHG_gRs_ZFIZEZkg", "business_id": "6ewV-e7-39oqYUq3yZuIyw", "user_id": "kLOvp6kJN_56bjkiBs24hQ", "date": "2018-07-24 14:10:00", "stars": 5.0, "text": "Imagine you can have brunch at Hogwarts and your food comes and flies to you after you order. Got it in your mind? That's how we felt when we came this Saturday to visit Sabrina's Cafe. Right in the middle of Drexel University's campus grounds, this place packs in the crowds as soon as they open! Get your party together fast so you can be seated fast. The gangs not all here? They were super nice to offer us coffee and tea while we waited on my girlfriend and her kids to show up. Delicious!\n\nThis place has a wonderful charm to it that is really visually captivating. The smells coming from that kitchen have a major role to play in that vision, but Sabrina's MUST be on your brunch \"best of\" list. It is pretty clear that the ultimate favorite of those that frequent here is the Challah stuffed French toast, which was my breakfast of choice. My girlfriend was quick to want a piece of that, so she cut a deal with me to split mine and share her eggs benedict with salmon; not too bad of a deal. Her girls got the M&M pancake, which they actually cooked into Mickey Mouse ears - adorable! Hubby got the Apple and Wisconsin Cheddar omelette with a side of bacon. He was not overly impressed with his, and regretted not going all in and getting the Challah stuffed French Toast. \n\nThe Challah French Toast is absolutely phenomenal - no other words to describe how unique and sinfully tasty this was! Take that syrup and drench this sucka in it! I would drive back to Philly from NY to just experience this again; no regrets!\n\nFor 3 adults and two children, the bill came to about $50. Not too shabby!", "aspect_word": "brunch, food, coffee, tea, Challah, toast, breakfast, eggs benedict, salmon, M&M pancake, pancake, Apple, Wisconsin, Cheddar, omelette, side, bacon, Toast, French Toast, syrup, drench, bill", "sentiment": "neu, pos, neu, neu, neu, neu, pos, neu, neu, neu, neu, pos, neu, neu, pos, neu, pos, neu, neu, neu, neu, neu, neu, pos, neu, neg, neu", "sentiment_score": "0.7213, 0.4558, 0.3890, 0.5256, 0.5923, 0.3629, 0.3932, 0.6203, 0.2605, 0.3648, 0.3464, 0.3368, 0.4046, 0.4896, 0.2450, 0.3236, 0.3639, 0.3373, 0.4740, 0.3438, 0.4320, 0.3267, 0.3959, 0.3959, 0.3224, 0.1830, 0.4466", "emotion": "neutral, surprise, joy, neutral, neutral, joy, surprise, joy" }, { "review_id": "_CBnC2DTEmhM3R-7OZMe0g", "business_id": "uCChlehlIkYxlcaZ4d2_qg", "user_id": "gvWTTmejhjKzCoG-RDAZjQ", "date": "2020-07-25 22:23:17", "stars": 1.0, "text": "The staff here is nice, but unfortunately they don't know how to actually wax ALL of the hair off. Missing several areas of a Brazilian wax. I've given them 3 tries and each time, with a different person, hair was STILL MISSED. No excuse by now. Find a different business who is more efficient and effective.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.8900", "emotion": "sadness, neutral, neutral, neutral, neutral" }, { "review_id": "pYOMt6hfdk8TjyFjj9n8jg", "business_id": "HBq-929rHz3OdlpeMZdiiA", "user_id": "-clnu6vMMIc4616znY_fbA", "date": "2012-09-04 22:28:19", "stars": 1.0, "text": "Please fire the entire staff ( exept for the tattoo guy he is nice) and hire people who are friendly. I drive an extra 15 minutes to go to the rancocas or Columbus post offices to avoid this place. It reminds me of a DMV from the 80's. A line out the door. They have three windows with only one or sometimes two open at a time. And when you eventually get waited on you get attitude and it seems like the clerks move in slow motion. This place is government waste at its worst.", "aspect_word": "staff, waited, attitude, clerks", "sentiment": "pos, neg, neg, neg", "sentiment_score": "0.7381, 0.4325, 0.4467, 0.8342", "emotion": "neutral, neutral, fear, neutral, neutral, disgust, neutral" }, { "review_id": "MtekGVfKioBiu4_mH6gPVw", "business_id": "EaSVQKge30148xxvAnJXhA", "user_id": "WSfKpA9cNNlRfHuYAJZboA", "date": "2010-05-08 20:23:08", "stars": 5.0, "text": "I've never been a huge fan of red meat; however, Ruth's Chris' amazing filet is to die for! They bake the meat in the oven, and the plate remains super hot throughout your meal, which means after 15mins, your steak is still hot! It's soo wonderful!! The steak is cooked perfectly and seasoned perfectly. All they use is butter, pepper, and salt. Simple seasoning for amazing taste!\n\nThe shrimp cocktail is also delicious, and dessert is yummy too. The service at this restaurant was wonderful! We were wearing black, so they switched the white napkins with black ones. They were also attentive and friendly. I loved the warm and home-like feel to the restaurant. I definitely recommend this place to anyone visiting or is living in Indy. I haven't been to the one downtown; however, the one at Keystone is definitely worth the trip!", "aspect_word": "meat, filet, plate, meal, steak, pepper, salt, seasoning, taste, shrimp cocktail, dessert, service, napkins", "sentiment": "neu, pos, pos, pos, neu, pos, pos, pos, pos, pos, pos, pos, pos, pos, neu", "sentiment_score": "0.3877, 0.5878, 0.3942, 0.6272, 0.7557, 0.6818, 0.7762, 0.3357, 0.3845, 0.6881, 0.5342, 0.6702, 0.7413, 0.8443, 0.3755", "emotion": "joy, neutral, joy, joy, joy, joy, joy, joy" }, { "review_id": "JLObN_wWzKDxk8CEa6lffA", "business_id": "bRvgwDupUGx_g3mCN090HA", "user_id": "K78AConKJwg5bEjJXqznmA", "date": "2020-02-17 00:42:09", "stars": 5.0, "text": "This gym is new so it is still clean and everything is working. The staff is helpful, and attentive. The tanning beds are clean and the bulbs all work. Bring your own lock for the locker. The space is big, and there is plenty of room for yoga, stretching, or just doing your own body weight exercises. I have seen a parking lot security patrol driving around at night...I haven't felt unsafe. You can't beat the price and the hours, and you can go to any Planet Fitness once your a member.", "aspect_word": "staff, tanning beds, locker, space, parking, security, price", "sentiment": "pos, pos, neu, pos, neg, neg, neg", "sentiment_score": "0.8573, 0.4770, 0.5744, 0.3612, 0.4833, 0.3925, 0.5026", "emotion": "neutral, joy, neutral, neutral, fear, neutral, neutral, fear, neutral, neutral" }, { "review_id": "3H7UnvthxsK98cxCSG8Ncg", "business_id": "W7NxQw8UYFR0HLPrI08tvw", "user_id": "-ou42X2Ny3erNTjUmYn60A", "date": "2011-07-08 22:35:54", "stars": 5.0, "text": "So chipotle is so amazing! I feel like everytime I think about going, gods killing kittens! Why? This addiction is evil!! Lol. Anyhow I love this place for all their organic meats, the chicken is amazing, the Barbados is even better, what mood will I be in next week when the carnitas is going to end up in my burro?\n\nDecor is awesome, the place is well laid out, and they always have some good tunes playing. \n\nYou ready for the bad part?\nOk, so my only gripe, is how these bastards don't mind a HUGE spoon of rice and beans but then they go in with the tongs and shake out half the meat!! WTF! don't skimp on the best part! \n\nP.S. I always tell them to add my sauce to a cup on the side!! And I slather my burro in it as I eat! Get the hot, it's insane good.\n\nNuff said.... K bye!", "aspect_word": "chipotle, meats, chicken, Barbados, carnitas, Decor, place, rice, meat, sauce", "sentiment": "pos, pos, pos, pos, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.6929, 0.4653, 0.8277, 0.5740, 0.3212, 0.3539, 0.4823, 0.3363, 0.4858, 0.6576", "emotion": "disgust, joy, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "5ftdMMyxfAcAt9cYVglegQ", "business_id": "B6fIXw9UyF06mXmHPMnFwg", "user_id": "PQrxOTtaCOno4p3Nzz5xZQ", "date": "2015-08-06 01:44:13", "stars": 2.0, "text": "Food is good but the worst thing you can do is forget to put something in the bag!\n\nTwo times in a row they forgot my cinnamon bites (those nasty little sugary grease balls that explode in your mouth). They were probly doing me a favor, and I would sit there thinkin \"If someone said they'd erase those 400 calories of sugar and grease from my life that I just ate, yes.. I'd pay $2.50 for that..\"\n\nSo maybe it was a blessing in disguise?", "aspect_word": "Food, cinnamon", "sentiment": "pos, neg", "sentiment_score": "0.8895, 0.4933", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "xeYtxoLNOfIGpZpE0ce_5w", "business_id": "K2G-FsUMEV1gqWsLWsKzGQ", "user_id": "_BHTC7nyCBoZcfiiD5cOXg", "date": "2006-01-07 22:59:28", "stars": 2.0, "text": "In an area where Starbucks barely has a presence, CVS has taken up the slack, seemingly planting one on every other corner (with, oddly enough, a Walgreens directly across the street from most locations) . . . and now that they've absobed all the former Eckerd outlets, they're more ubiquitous than ever. Nothing distinguishes them much from the competition - they carry the usual array of toiletries, cosmetics, OTC medications, cleaning supplies, foodstuffs, housewares, gizmos, and gadgets, have a full-service pharmacy, and provide photo processing, just as you'd find anywhere else. What differentiates this particular store from most others is the utter lack of service. How does it not occur to the single and somewhat inept cashier staring at a gradually lengthening line of customers to call for assistance? Why does the manager open another register grudgingly, all the while mumbling under her breath, when she's made aware of the situation up front? It's late Saturday morning, a steady stream of people are coming through the door, and it appears these are the only two on duty. One is frustrated - lack of training? panic under pressure? - the other is upset she has to work while her coffee is getting cold in the break room. So sorry to disturb you, ladies . . . I'll make your lives easier and take my business across the street.", "aspect_word": "toiletries, medications, foodstuffs, service, cashier, line, manager, door, coffee, break room", "sentiment": "neu, neu, neu, pos, neg, neg, neg, neg, neg, neu, neu, neu", "sentiment_score": "0.3438, 0.3984, 0.3749, 0.4373, 0.7934, 0.7511, 0.4542, 0.3580, 0.8357, 0.3409, 0.4555, 0.3916", "emotion": "neutral, fear, fear, neutral, neutral, neutral, neutral, anger, sadness, fear, fear, joy, neutral" }, { "review_id": "NjUyVvMP7e2yx7W1kd4oBg", "business_id": "uwS5MEiaIGc5GPc0nMk7rg", "user_id": "A66EvH_nWJJb7d-F9FlJUw", "date": "2013-12-24 16:03:48", "stars": 4.0, "text": "This Burger King, with all the charm of a 50s style diner, has the best customer service of all the kingdom. They are very polite, patient, and prompt. On the rare occasion that they make a mistake, they are quick to resolve. I appreciate that very much.\n\nAlso, this Burger King in particular seems cleaner than the others (admittedly I usually use the others drive thru more than the inside, but still cleaner all around). The food comes out very fast here, and well put together. They take pride in trying to give you a Whopper that looks like the picture and not the kind that you might get at other locations, with the cheese half off and mayo on the top of the bun.\n\nConveniently located at Speedway and Pantano, this place is royally good. Check them out if you haven't. You'll be impressed.", "aspect_word": "Burger, customer, service, food, cheese", "sentiment": "pos, pos, pos, pos, neu", "sentiment_score": "0.4327, 0.8506, 0.5253, 0.7347, 0.4829", "emotion": "neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, surprise, neutral" }, { "review_id": "3yH4lVaoIRaBxzCkZg1AUw", "business_id": "LqPACrk4tFQWMamIr0l7aw", "user_id": "BXr0PNZczttPmVkwpqHhmQ", "date": "2020-03-04 01:31:54", "stars": 1.0, "text": "Today I was diagnosed with gestational diabetes. As a result my doctor asked to start monitoring my glucose level 4 times a day and sent a prescription to this pharmacy for me to get a glucometer. Worried about the situation, I left work early to get the machine and start measuring tonight. I received the machine and went home to have dinner. An hour later and ready to measure my glucose for the first time I found they did not include the strips. I drove 10 minutes back to the pharmacy and was received by a lady with long blonde hair who has not customer service skills. Once I explain me my dilema, without saying a word, she went to the computer, typed some things and say \"we ordered them, they are arriving tomorrow\" while looking at me like I already should know that. I told her it would had been nice fathers first person who delivered the product would had told me that Ana this lady had a blank look toward the computer not even acknowledging my situation. I said thank you and she responded 'aha'. If you are going to have people servicing people in your business, please make sure they are property trained on how to handle situations, apologize and be emphatic. For them it could be nothing, for me it represents another day I have to wait to ensure my first baby will be okay when born. Had I know they did not have the complete order, I would had gone somewhere else to get the strips because I'm eager to start my treatment.", "aspect_word": "dinner, lady, customer, service, strips, treatment", "sentiment": "neu, neg, neg, neg, neu, neu", "sentiment_score": "0.8193, 0.5027, 0.4613, 0.5845, 0.5406, 0.5495", "emotion": "sadness, neutral, surprise, surprise, neutral, neutral, neutral, joy, neutral" }, { "review_id": "EZwqA739aBxBX8EL7UgrlQ", "business_id": "_tGD3VobePKTNafgjgs42A", "user_id": "wsc6EkWfDnru6vmS3e5OnQ", "date": "2011-01-25 03:57:34", "stars": 4.0, "text": "I'm a Target fan. The way I see it you are either a Target fan or a Walmart fan. My mom brainwashed me to hate Walmart. She saw them as the big box mega store that was putting the little guy out of business. I have adopted this view point although I do not emphatically boycott the store. \nWe were in St. Louis and I developed some traveler's tummy symptoms leading to dehydration. Target was the first place I thought of for relief. I needed something with electrolytes so I went to the pharmacy. I was hoping they'd have some \"big people\" remedy but they sent me to the baby department for some Pedialyte. Come to find out Emergen-C is of the same composition if you ever need a cure that tastes good and doesn't bring shame on you for drinking a baby drink out of a quart sized bottle. Emergen-C can be handily added to your favorite bottled water and not bring any unwanted attention to your condition.\nThe Pedialyte did the trick and Target again saved the day!!!!", "aspect_word": "guy, drink, water", "sentiment": "neg, neu, neu", "sentiment_score": "0.4929, 0.3308, 0.2007", "emotion": "surprise, anger, fear, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "5iagkoJAHVD1E7-cqlF6Kw", "business_id": "o5r-Q1NcXKq4ZhV1J6F5fA", "user_id": "J9xNeTqWvs0mFPbNHe9OuA", "date": "2021-10-20 15:44:24", "stars": 1.0, "text": "I love Wingstop but the service is always shitty at pretty much every location. I placed an order about 2 hours ahead of time to pick up. I arrived about 5 min after it was supposed to be ready. Guess what? It wasn't ready. I asked how long it would be & the girl responded \"we're about to sauce the wings\" with an attitude. Ok that still didn't answer my question but whatever. They used to show you the order to make sure it was correct but I guess they no longer do that. I waited about 10 min & it was ready. The girl didn't say anything & just placed it on the counter & walked away. I asked another guy working if this was my entire order. I just left without checking anything....MISTAKE. When I got to my destination (I ordered for a few friends) the whole order was wrong. If you want expensive wings, shitty service & the wrong order, this is the place for you!", "aspect_word": "service, girl, sauce, wings, counter, guy", "sentiment": "neg, neg, neu, neu, neg, neu, neg, neu, neg", "sentiment_score": "0.9112, 0.6463, 0.5615, 0.6430, 0.6437, 0.4777, 0.4830, 0.4321, 0.8497", "emotion": "disgust, neutral, neutral, surprise, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, anger, anger" }, { "review_id": "zOCYQt9uQ5DCnIp6EYaQ8w", "business_id": "FGjPgWgW-PYQsWKofpORQA", "user_id": "rgSvA65McRv57TwBuEMA6Q", "date": "2015-07-23 03:21:53", "stars": 4.0, "text": "Very yummy sandwiches with more quality ingredients than Subway and Port of Subs.\n\n I usually get the Italian Night Club with all freebies and hot peppers. So good! \n\nIf your hungry get a bag of chips and a cookie to go with your sandwich. My favorites are the Salt and Vinegar chips and the Oatmeal Cookie. The Double Chocolate Chip cookie is bomb too, but I definitely prefer the Oatmeal 70% of the time. \n\nBeen eating here since I was a freshmen at UNR, which was many years ago now. I recommend you eat here at least once. If your hungry with extremely limited time to eat this is the place to go. \n\nThey lose a star because on one occasion the manager was lacking in customer service when we were discussing if I had remembered to grab my bag of chips that I ordered.", "aspect_word": "sandwiches, ingredients, peppers, cookie, sandwich, Vinegar, chips, Oatmeal, Cookie, Chocolate, Chip cookie, manager, customer, service", "sentiment": "pos, pos, pos, neu, neu, neu, pos, pos, neu, pos, neu, pos, pos, neu, neg, neg, neg, neu", "sentiment_score": "0.8672, 0.8470, 0.4402, 0.4668, 0.7319, 0.3975, 0.3948, 0.4112, 0.3333, 0.4460, 0.3205, 0.3849, 0.4922, 0.3197, 0.9110, 0.7728, 0.6247, 0.5441", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "UgMJvBcaTUx2MHlfeGzf_w", "business_id": "1GyeTrz-OR_ygxyT8Gzk_w", "user_id": "zHTRRd150JyLzmyWBzxe9w", "date": "2015-05-17 22:23:13", "stars": 1.0, "text": "This is the worst Jack in the box I have been to. There are not a lot of fast food choices out in the north valleys. My family has been coming here for 9 years. It has slowly gone down hill. After last nights debacle we will no longer be patronizing this establishment. It took 15 minutes to get our food. When we did get it, it was cold. I watched as the drive through was served in a timely manner. Even my wife commented that cars that were not there when we ordered had come and gone. They have screwed me over 3 times in the past 2 months. Failing to put my entire order together. You always get F'd at the drive through. I tried calling to express my displeasure to no avail. No one ever answered the phone.", "aspect_word": "Jack, food, establishment, served", "sentiment": "neg, neg, neg, neu, neg", "sentiment_score": "0.6445, 0.5185, 0.5315, 0.5805, 0.4263", "emotion": "disgust, neutral, joy, neutral, neutral, anger, anger, anger, sadness, neutral" }, { "review_id": "d-DyhM163nNBhehliiqpTg", "business_id": "PBXxrP47r1cFiUD9Tm7uPA", "user_id": "wEMNiQWihebM0JomR3aSeQ", "date": "2014-04-07 16:57:35", "stars": 1.0, "text": "Very agreeable and good assistance at the counter when renting the car, but kept trying to upsell me on every aspect of the rental from the car, gas, and insurance. I did take a small upgrade on the rental car size, but declined the additional coverage (as I always do when I rent a car). When I downloaded my receipt the day after returning the car there was a $60 charge for damage waiver. \n\nI immediately called Hertz and they were unwilling to take my word for it that I hadn't agreed to this surreptitious charge and would not agree to refund money that I feel was essentially taken out of my pocket. Clearly this doesn't matter to them but I will not be renting a car from them again.", "aspect_word": "counter, charge", "sentiment": "neu, neg", "sentiment_score": "0.3166, 0.5340", "emotion": "sadness, anger, neutral, neutral" }, { "review_id": "PNGmBKjDWJmMZCeKmxZ4Rg", "business_id": "mF2v1J8RLSDPScs44wbYxQ", "user_id": "TYOb5Yd4UQTI_9_A02o13Q", "date": "2015-03-05 15:28:54", "stars": 1.0, "text": "I usually enjoy IHOP very much and will pick them over other chain restaurants that serve breakfast at all hours, however, I am very disappointed with this location. Due to certain medical conditions I have, I require special accommodations when eating out and am certainly willing to pay for them. Requested an extra bowl of gravy when ordering, reminded server of this when she brought the food, then had to ask again 5 minutes later, then she brought about 1oz of cold, lumpy gravy (for which I was charged 2.59), the \"soft\" cooked eggs were brown and rubbery, and the \"lightly\" cooked pancakes were crispy and she never brought the extra butter that was requested when we ordered. I understand that it is not easy to accommodate my needs, so I always tell them what I need when ordering to save extra labor. This server was rude and unpleasant, and no manager came to the table when my husband asked. We were told \"they aren't here\". We will not be returning to this location again, and recommend going to one of the other places that are close by.", "aspect_word": "breakfast, bowl, gravy, server, food, eggs, pancakes, butter, manager, table", "sentiment": "neu, neu, neu, neg, neu, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.7871, 0.4091, 0.2834, 0.8355, 0.6708, 0.5368, 0.3512, 0.3933, 0.3101, 0.9071, 0.9009, 0.4414", "emotion": "sadness, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "O7R6369GW14P49vLROOneA", "business_id": "dpsjOpUxxuPkG-9Dd7LLBQ", "user_id": "WcSNX5E8G0KzMS_9LbotKA", "date": "2018-09-27 15:29:58", "stars": 1.0, "text": "If there was an option to give them 0 stars I would. No one knows what they are doing at this location. I placed a catering order for a week of donuts. By the end of week cops were called and I was accused of stealing. After 45 minutes conversation with the cops it was quickly discovered the manger made the mistake of charging another customers card for my $300+ catering order. Beware of this unorganized organization. There are DD almost on every corner drive up to another location for better service.", "aspect_word": "catering, donuts, manger, service", "sentiment": "neu, neu, neg, neg, neu, pos", "sentiment_score": "0.7402, 0.5480, 0.8258, 0.4132, 0.5846, 0.5573", "emotion": "neutral, anger, surprise, fear, neutral, neutral" }, { "review_id": "juSE820w6VxB47zpY8t2HQ", "business_id": "rG2SnHvwq4VGlnHQQkxiug", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2016-06-27 19:41:09", "stars": 4.0, "text": "Happened to see this Burger King only because I had the GPS route me to Exton but for some reason, it sent me down this way. I have to say that service was very good this evening. I'm not sure if it's always this good or if it was just because the manager was working out in front. Wish the food was better than the usual mediocrity of this chain though. On the plus side, they have WiFi internet and also a bunch of internet terminals, which you don't often see in a fast food place.", "aspect_word": "service, manager, food", "sentiment": "pos, neg, pos, neu", "sentiment_score": "0.7604, 0.5363, 0.5196, 0.4189", "emotion": "surprise, joy, neutral, neutral, neutral" }, { "review_id": "D7xerP6LhXso23-maxcUYg", "business_id": "7KrvWouc4QgsHZlK_xZj-Q", "user_id": "dR5K7ybTFxf-PobaCwKQXg", "date": "2011-12-11 21:00:02", "stars": 4.0, "text": "I can't say I usually enjoy a trip to Walgreens but on Saturday I needed to print some pictures for a gift and Walgreens has way more convenient pick up times than Target.\n\nSo I ordered the photos online and went to pick them up only to discover that I'd never hit submit on the order. The manager who happened to be working at the photo section was so nice and let me use their computer to actually submit the order and then waited for them to print. I was out of there in 10 minutes with photos instead of having to go back home and try again.\n\nWhile waiting for my photos I saw the same guy who was helping me interact with several other customers and he was super nice to them as well.\n\nIt was the most positive Walgreens experience ever. Next time it is required of me to visit Walgreens I'm totally hitting up this store.", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.4265", "emotion": "joy, surprise, surprise, joy, joy, neutral" }, { "review_id": "GiWrDhcYOyrDDyEf6JiMhg", "business_id": "bqRlANafHbFJFMx3zOjMbQ", "user_id": "K-fO9h1jC55myUJ0L9aKTw", "date": "2016-09-17 03:00:16", "stars": 5.0, "text": "I really love this gym. The staff is friendly and I always see them cleaning something. In the bathroom, upstairs, downstairs, wherever. I work across the street at the new American bistro and walk across everyday to get a little exercise. I like to wipe the machines before and after I use them bc I know people forget or don't care. Best ten bucks I spent this year.", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.9073", "emotion": "joy, neutral, neutral, neutral" }, { "review_id": "Y7WatJ14hBz3eZUxg7MePw", "business_id": "WJTEKNuOOjpMtZyRBA8vUQ", "user_id": "a0wYjBT_1wvUkWJCD9PFtA", "date": "2015-02-16 01:35:29", "stars": 1.0, "text": "Extra star because this must be where they film people of Walmart.\n\nIt's the perfect mixture of trailer and ghetto trash. \n\nEmployees have no idea where anything is nor do they care. \n\nThe store smells like a men's room. \n\nThe parking lot is a joke not sure who designed it but they should be ashamed.\n\nYou should probably consider hiring armed security if you come here.", "aspect_word": "Employees, parking, security", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.7917, 0.5888, 0.6121, 0.2771", "emotion": "neutral, neutral, neutral, neutral" }, { "review_id": "DOjW1LIgBt-uu1IQdlfcKw", "business_id": "bq9lsFW8mO_UY0MiKzKWsA", "user_id": "Bs9hv0zgdY8khKwTCmrNoQ", "date": "2016-09-25 14:42:55", "stars": 5.0, "text": "Let me start by saying I usually only use Hair Cuttery but I swear every time I go back it's more expensive. Also there is only one stylist I trust there anymore. So I decided what the heck, YOLO right? I needed a haircut, my guy wasn't there and so I went to super cuts. I'm glad I did because to date, one of the best haircuts I've ever had. It's funny how each place has their niche, Supercuts does the hot towel finish while others do a shampoo. It's basically the same price as everywhere else now days $18 for a cut, but the lady who did was hair was very nice, cut it like a boss, trimmed my eyes brows and the hot towel is awesome. Wayyyy better than a shampoo, gives the \"first class\" feel. \nCongrats you have a new client", "aspect_word": "Hair, haircuts, shampoo, price", "sentiment": "neu, pos, neu, neg", "sentiment_score": "0.4574, 0.6104, 0.4272, 0.4357", "emotion": "neutral, neutral, joy, surprise, neutral, neutral" }, { "review_id": "azxo95rp2U_NdY6slut9Fg", "business_id": "kfrjKapOXli5Qs0Ee0of4Q", "user_id": "JnwEAV4eFxuX1AZAgi_zSQ", "date": "2017-09-29 15:45:07", "stars": 1.0, "text": "This is the last time I'm wasting any money at this place I just don't understand how this one kfc can be so bad when the others are so much better Last night I stopped by and ordered a 5 dollar fill up I asked for original got crispy asked for butter and honey got NONE The chicken was old and cold and tasted like crap I hate writing bad things but this is like 5th or 6th time that I have gotten crap from this place and there is no excuse for it there was one car ahead of me and it was not at a busy time I have heard one excuse after another they were training a new crew so on and so on If you want decent KFC go to the one on Oberlin Rd they at least have chicken you can eat", "aspect_word": "chicken", "sentiment": "neg", "sentiment_score": "0.7669", "emotion": "disgust" }, { "review_id": "W9oBIpULlj08N6xR0ohJDQ", "business_id": "J5qBgjB0RX-2FdtLG39_-A", "user_id": "weuxfeOxeGs8InkBS1ivbQ", "date": "2019-12-01 21:42:01", "stars": 4.0, "text": "Ordered delivery from them Saturday night around 6/6:30ish. It was delivered within 30 minutes as well, so quick and efficient here. We ordered online so can't speak for over the phone experience, and the pizzas were delivered so I also can't speak much for the store itself. But the pizzas were warm when they got here & had ample toppings on them. Plus the 2 for $5.99 each deal is such a great option compared to other pizza places. Our delivery driver was very short with my boyfriend when he answered the door, saying simply \"David? Here\" before shoving the boxes at him, but everything else was just fine so we'd probably order from this location again.", "aspect_word": "pizzas, toppings, pizza, delivery, driver", "sentiment": "pos, pos, pos, neu, neu, neg, neg", "sentiment_score": "0.2519, 0.5333, 0.4050, 0.2762, 0.4094, 0.3748, 0.2953", "emotion": "neutral, neutral, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "Rg6QASfPjzePqp1TRJBFAA", "business_id": "FKcQbzeClxbTAnAVJXx__w", "user_id": "I2XpWCHAom1JRyHXZQrnfg", "date": "2017-07-13 05:11:00", "stars": 4.0, "text": "This store has 3 drive up windows\n First you order at the speaker. The first window is for payment. The second window is for quick orders like sodas and the third is for meals.\nI really appreciate this system. With our summer heat you can grab an ice tea & be back on the road in a few minutes.\nCurteous, prompt service.\nWhat's a girl to do? Go where you can grab a quick drink & keep sweating in the heat!", "aspect_word": "sodas, meals, ice tea, service, drink", "sentiment": "neu, neu, neu, pos, neu", "sentiment_score": "0.5224, 0.8022, 0.5641, 0.7555, 0.6453", "emotion": "neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "LudFCUa8RzZBUrdNbYz85w", "business_id": "_O4ODcdwtL_XH_eVOUf7hA", "user_id": "BDHOLx0rtE5ZM_qyYO-G8g", "date": "2020-12-15 03:55:45", "stars": 5.0, "text": "I have so many memories at this Tacobell growing up in Brownsburg. I'm 26 now and I come here when I'm around. When I came to the drive thru at 10:30pm there are about 6 cars and we all steadily moved forward. Jen took my order and was very assertive. She took good care of my order and when I got my lemonade/sprite mix, it tasted better because of the attitude of who gave it to me. I love this this place, and I'm glad it's in good hands. Thank you Jen! God bless.", "aspect_word": "lemonade, sprite, mix, attitude, place", "sentiment": "neu, pos, neu, pos, pos, pos", "sentiment_score": "0.5210, 0.2669, 0.2673, 0.3677, 0.4212, 0.4843", "emotion": "neutral, surprise, anger, neutral, joy, joy, neutral" }, { "review_id": "bLSJVVk5jaseyWTPuukXAQ", "business_id": "iBzWXDHYTQ8KpCoaqFTjrg", "user_id": "dSXzw8UoAcayQJ6CjJJwSQ", "date": "2019-09-08 16:29:20", "stars": 3.0, "text": "We decided to come and give the impossible whopper a try. So we went to the drive through and We ordered a medium meal with a large water and the drink that came with the meal was a sprite. The whopper was good but not great, it didn't have much flavor but a nice alternative to beef. The food was hot and well prepared but the sprite didn't have any syrup so it was carbonation water so we had to throw it away. But other than that the meal was fine", "aspect_word": "meal, drink, flavor, beef, food, syrup, carbonation water", "sentiment": "neu, neu, neu, neg, neu, pos, neg, neu, pos", "sentiment_score": "0.3348, 0.6612, 0.7760, 0.4063, 0.3564, 0.4434, 0.4296, 0.3172, 0.4589", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "ZvSvO_7q2J6bpyWmjUUR3A", "business_id": "FMUvCniLe8m8BHSYUsnH2w", "user_id": "m-OWgM1WXICIMD4fMbME1g", "date": "2021-07-06 03:33:35", "stars": 5.0, "text": "I came here for the first time on a trip to Florida back in March - and it was so good that my husband and I came back within the same week to have it again (Honestly, on our 5 day trip there we ate brunch every. single. freaking. day.)\n\nOur order: farmhouse hash ($12), millionaire bacon ($5.50), avocado toast ($11), Purple haze drink ($5)\n\nThe second time we came, we got the oatmeal with fruit and the breakfast burger. \n\nPros:\n- THE FOOD IS DELICIOUS. I don't know if the FL brunch scene just knocks CA's brunch scene out of the water or what - but the food was straight up delicious. I would say we liked our order the FIRST time better than the second, but all of it was super super delicious. The purple haze was so good I had to get it the second time as well - just delicious lavender goodness. They don't come off as a chain restaurant but they are! That super surprised me.\n- The millionaire bacon was delicious - might seem dumb to pay $5 for 4 pieces of bacon, but it was super good. And I'm usually not a big bacon person. Avocado toast seems dumb to also pay $11 - but it was WORTH it. they are not stingy with the avos at all.\n- Not a super long wait during brunch on a weekday!\n- Easy parking lot\n- Lots of sitting options\n- Pretty fast service, I don't remember anyone being not courteous\n- Pretty clean during covid season\n\nCons:\n- Honestly, none. Please come to California !!", "aspect_word": "brunch, farmhouse hash, bacon, toast, haze drink, oatmeal with fruit, breakfast burger, FOOD, water, food, lavender, Avocado, Avocado toast, avos, wait, parking, sitting, service, season", "sentiment": "neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neu, neu, pos, pos, pos, pos, neu, neg, neg, neg, neg, neg, neu, neg, neg, pos, neu", "sentiment_score": "0.7007, 0.4855, 0.2757, 0.5131, 0.3010, 0.4039, 0.5313, 0.6367, 0.3316, 0.5292, 0.6118, 0.3331, 0.7939, 0.4166, 0.2189, 0.3466, 0.3372, 0.4397, 0.4384, 0.4014, 0.3206, 0.6602, 0.7879, 0.3519, 0.3078, 0.4435, 0.1928", "emotion": "joy, neutral, anger, neutral, neutral, neutral, joy, joy, joy, joy, surprise, joy, neutral, anger, joy, neutral" }, { "review_id": "jpNvhQaUNy8EmWsRu3u6iA", "business_id": "0wRkPZNnBEHMqHGqMfdIYA", "user_id": "lMqTTHpjes6NSSplHe7Rtw", "date": "2018-09-29 00:30:01", "stars": 1.0, "text": "I just bought my family dinner at this restaurant, and went through the drive thru. I was eating my taco and wondered why the lettuce was so hard to chew. My taco had the index finger of a clear glove in it. I called the manager. All he did was say he was sorry. If I had swallowed that and choked or gotten hurt, then bad news for them. Ugh! I'm sick to my stomach!", "aspect_word": "dinner, taco, lettuce, manager", "sentiment": "neu, neu, neg, neu, neg", "sentiment_score": "0.7520, 0.7385, 0.7404, 0.4214, 0.8790", "emotion": "neutral, surprise, surprise, sadness, fear, sadness" }, { "review_id": "Utf4VBwDnj-3JOD0104bpg", "business_id": "QATSKHcEMHjifyIb6aIALg", "user_id": "deWnXXqHsfOiQBQg6BtnAQ", "date": "2017-03-28 01:00:14", "stars": 1.0, "text": "Went there to grab a quick bite with Brian and Steve tonight, our order was pretty large $24 worth of food. We ordered a couple of boxes and two mini quesadillas as well as popcorn chicken and mashed potatoes. *should have checked the bag, were short a couple of tacos and both mini quesadillas. The girls seemed nice but that was a lot of food to miss. It was funny because when I went there I was telling not the guys how all the reviews say to check your bag, we laughed and we lost. O well it was 24 dollars, sorry Brian lol, check your bag here, take your time!!", "aspect_word": "food, quesadillas, popcorn chicken, potatoes, tacos", "sentiment": "neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4500, 0.3539, 0.4852, 0.5143, 0.5815, 0.3575, 0.3612", "emotion": "neutral, neutral, neutral, sadness, surprise" }, { "review_id": "joO6IwCIVjYEQAWYV6Lowg", "business_id": "-NZAlu3TfzLLR_VUe6U3kQ", "user_id": "tDu_y53Js6fbbtCnJMkdiA", "date": "2017-01-09 00:07:18", "stars": 2.0, "text": "I realized last night that the only thing I actually like from sonic are the shakes and slushes, why you wonder, because you can't ruin a milkshake or skush. My coney chili cheese dog was meh, the cheese wasn't even melted and the chili was luke warm and the hot dog tasted very old. The tator tots didn't even have a little bit salt and were also lukewarm, I felt for the price I aid I expected fresher food. They may bring your order quickly but quick is not always better considering the items were lukewarm. The food is never piping hot, it's really ashame because I remember when sonic's food was always hot and fresh.", "aspect_word": "shakes, milkshake, chili cheese dog, cheese, chili, hot dog, tator, price, food, items", "sentiment": "neg, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, pos", "sentiment_score": "0.4633, 0.4354, 0.3631, 0.6748, 0.6764, 0.4398, 0.4126, 0.5734, 0.3696, 0.5296, 0.4925, 0.6914", "emotion": "surprise, sadness, neutral, neutral, neutral" }, { "review_id": "VzovhKqsldRsvx7QRDdK3Q", "business_id": "IIG-MQnH1GiV0WHO4Cm-Bw", "user_id": "0YI3p9o-ntRgRaPWpfa22Q", "date": "2021-07-23 19:32:56", "stars": 4.0, "text": "So I'm a fan of HomeDepot. Their stores are in my opinion typically cleaner better organized and better staffed than the other two big box home improvement stores. Today I drop off one star from my review. \n\nAisles were loaded with carts with abandoned product. Stacks of large trash cans down the wood trim area. Wood trim out on the floor. Took awhile to get employees attention to get wood cut. Even though I saw no less than 5 employees walk past and kept on walking. Young kid that rang me up I'd swear was stoned. Stoned or super new not to just HomeDepot but to this planet. Not sure what HomeDepot drug policy might be. At least he was just a cashier and not cutting wood or driving the forklift. I saw seriously lots and lots of employees, so the store shouldn't look that torn up. \n\nI was able to get items needed for my project and happy it all fit in my car.", "aspect_word": "staffed, trim area, employees, cashier", "sentiment": "pos, neu, neg, neg, neg, neg", "sentiment_score": "0.5545, 0.3127, 0.5990, 0.6913, 0.4069, 0.6896", "emotion": "neutral, sadness, disgust, neutral, neutral, disgust, neutral, neutral, neutral, surprise, joy, neutral" }, { "review_id": "-BWRwyYIdMXegxfr4iVmNg", "business_id": "i_ZjjEZBlhD25qBt7yAoGg", "user_id": "NPlCYdlumqM_Qgsi3Z_zaQ", "date": "2013-01-16 09:44:28", "stars": 1.0, "text": "Went in to get a new Battery - came with free install, so I thought, why not? \nAfter they put in the Battery they told me that my alternator was bad. I said the car is acting like the alternator is O.K. and HOLLY the woman behind the counter said- COMPUTERS DON'T LIE. Well someone is lying because if the alternator was bad I would not be driving around for the last month without a problem. CROOKS.", "aspect_word": "alternator, counter", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.5695, 0.4018, 0.4454, 0.4094", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "FfChYnHQ747Q32t9PBPf2Q", "business_id": "TkjhBKKptIu-7xJb-Oxy4Q", "user_id": "PD2-xHLp2dG692at1t7X9w", "date": "2019-07-10 18:36:58", "stars": 2.0, "text": "Store looks nice but can be deafeningly loud - no sound insulation at all. Here at after lunch - no rush whatsoever - and every free table is filthy. Had to get napkins and literally scrub a table. \nParking lot is tight. \nLove the chain, poorly thought out location with untrained, inattentive staff. Bummer.", "aspect_word": "Store, lunch, table, location, staff", "sentiment": "pos, neu, neg, neg, neg", "sentiment_score": "0.5703, 0.8583, 0.4134, 0.5159, 0.8176", "emotion": "disgust, disgust, anger, sadness, neutral" }, { "review_id": "iLo8yEjIKiZiyB-I1WUjVg", "business_id": "MZPDsbYyacsC2hs6yQRKKw", "user_id": "r9S0VYrdXJrdhfR7OXj8tA", "date": "2019-10-26 01:30:13", "stars": 3.0, "text": "Came here to celebrate my birthday last year with some girlfriends after a failed attempt to eat food at a wine tasting we had gone to. There was nothing to eat at the wine tasting and we were so hungry, so we found TGI Fridays nearby which sounded good to us. \n\nWe were seated right away, there wasn't that many people at the time we arrived. We ended up ordering a few drinks even though we had a little buzz from the wine tasting. I ended up getting a black cherry drink that had glitter in it, and to my surprise it was tasty. We shared nachos and a bunch of other appetizers to go with our drinks. \n\nThe waiter was great! He was fast and made sure we were taken care of. The food was good and filling and the drinks hit the spot. \nI would come back here again if I am in this area.", "aspect_word": "food, wine, drinks, wine tasting, cherry drink, appetizers, waiter", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, pos, pos, pos", "sentiment_score": "0.5068, 0.5155, 0.5144, 0.7866, 0.4201, 0.3917, 0.4232, 0.8417, 0.8674, 0.7609, 0.3951", "emotion": "joy, neutral, disgust, surprise, neutral, joy, joy, fear, neutral" }, { "review_id": "nR9rKWe-xJn_onoTyODKnw", "business_id": "Yoxril34Timi9_e2nAvdHg", "user_id": "SX-_icNFHyUAIZMCnoQDtw", "date": "2018-07-19 03:31:38", "stars": 1.0, "text": "This place SUCKS!!! The workers are so rude and really need to get a life! They are literally the lowest of the low. I feel sorry for them!!! I can't wait until this place goes out of business it is such as eye sore. And the food sucks all across the board. Please fire that piece of shit trash that worked Wednesday July 18 PM. He was wearing a colorful bandana and he was extremely rude to me for no reason. I parked there to go next door and went inside to ask if I was allowed to park there and was rudely ignored and not even acknowledged. If you're going to tow me please answer my simple question so I can move my car. We are no longer allowed to park there to go to East Room which is fine, but the entire lot was towed and the establishment was about to close for the night. Is this the way you do business? If so, please leave our community. One Person towed was even a patron at your store and bought a sandwich. I'm sure there were other patrons towed as well. Thanks and I will make sure to never enter your sad establishment! I want to leave zero stars but that's not an option.", "aspect_word": "place, workers, food, bandana, sandwich, patrons, establishment", "sentiment": "neg, neg, neg, neu, neu, neg, neg", "sentiment_score": "0.5279, 0.9296, 0.8292, 0.2798, 0.6841, 0.3145, 0.4187", "emotion": "disgust, sadness, disgust, anger, anger, anger, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "AsbCfu9bDzCR0WThb3LXIw", "business_id": "_nk7v9M5TzHImXoLFBfi0g", "user_id": "xX5y4X-4Ac33jB_GCLQnSg", "date": "2019-03-28 14:42:53", "stars": 5.0, "text": "Jay is the absolute BOMB here at this location. They recently went from being a corporate store to a franchise. The new owners have several stores in the area. I will only come to Jay for my haircut. The man is awesome, super friendly, and does a jam up job on hair. He is one of the most awesome human beings on the planet!", "aspect_word": "man", "sentiment": "pos", "sentiment_score": "0.4914", "emotion": "surprise, neutral, neutral, neutral, joy, surprise" }, { "review_id": "nmSzJ-CPy1RJ4TZ8SrOyOQ", "business_id": "B8oETYiwY33NGixjU6Z0oA", "user_id": "IBHfaGirVkDr4dX4uYLPWg", "date": "2018-11-12 14:36:43", "stars": 3.0, "text": "This was my first visit to a Chipotle and this one is fairly new. The food was good(I got a bowl)but I just feel like the place wasn't finished. It has the feeling of a cafeteria of sorts. There's no decor, the trash cans are the rectangular type just sitting out in the open. Also, we dined in and there were many tables available but most were dirty. Based on my experience I wouldn't go back there. I might try another location just to compare.", "aspect_word": "food, bowl, place, cafeteria, decor, trash cans, tables", "sentiment": "pos, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.8931, 0.6234, 0.4386, 0.3667, 0.5994, 0.3965, 0.3698", "emotion": "sadness, neutral, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "u9_Kz8gAtzpUQNtOSTNn0g", "business_id": "nOsNaPaWLOMU1zMgK32qLg", "user_id": "BtYyCjA7sQy0XZQNL6QZHQ", "date": "2014-12-03 02:34:58", "stars": 2.0, "text": "The pharmacy seems very inept. When I dropped off the rx there were several disgruntled customers. Each had been told 20 minute waits but all had been there over an hour. When they told me 7:30 I was happy to leave and come back rather than wait. Only problem was at 7:30 the meds were not ready and they told me 15 more minutes. It was over an hour before they had it done.", "aspect_word": "pharmacy, waits", "sentiment": "neg, neg", "sentiment_score": "0.8464, 0.6855", "emotion": "sadness, anger, neutral, joy, neutral" }, { "review_id": "OHGRTZMxYZjqGzuLPhrFbw", "business_id": "bYowooV3VobVOKi74sMvXg", "user_id": "vHc-UrI9yfL_pnnc6nJtyQ", "date": "2017-03-29 23:51:01", "stars": 5.0, "text": "Allow me to repeat... P.F. Chang's ain't trying to be no OG Chinese restaurant. This is the new guard, throwing caution to the wind and letting the flavors and techniques of Chinese cooking create something new, exciting, and a bit more approachable for the American palate.\n\nMy new favorite way to dine at P.F. Chang's? Appetizers and drinks at the bar. \n\n\"Hunan\" Dragon Wings... Huge, plump, juicy, perfectly crispy wings (I'm guessing corn starch) lightly coated in a deliciously spicy, sweet, and tangy sauce. They're served with a side of perfectly pickled cucumbers that are the ideal foil for the sauce. I think there are 10 in an order, and I can eat 5 before I realize what I did, and then the other 5 just disappear! \n\nP.F. Chang's Sushi... I know what you're thinking. Sushi? Really? YES! I can't say it's the best, but it's passable, and the combos are tasty and worth a try. I've had these rolls a few times, and my qualm is that the rice can be a little gummy and under seasoned. Maybe they press too hard when they make em? \n\nOn the list to try in the future... Northern Style Dry Ribs, Vietnamese Salad (thanks Robert S), and quite a few other appetizer items! \n\nThanks P.F. Chang's for being a damned good and consistent. I so appreciate it!", "aspect_word": "flavors, cooking, Appetizers, drinks, bar, Dragon Wings, wings, corn starch, sauce, cucumbers, Sushi, combos, rolls, rice, Ribs, Vietnamese Salad, appetizer", "sentiment": "pos, pos, neu, neu, neu, pos, pos, pos, pos, pos, neu, neu, pos, neu, neg, neu, pos, neu, neu, neu", "sentiment_score": "0.6448, 0.3348, 0.3236, 0.6907, 0.8032, 0.3974, 0.3637, 0.3709, 0.6168, 0.4363, 0.4376, 0.2857, 0.4261, 0.2692, 0.3964, 0.2830, 0.3839, 0.4108, 0.5858, 0.2335", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, anger, joy" }, { "review_id": "0yktt9FXco0btFVc0NuwFg", "business_id": "oJn_MLuTjgcL8lyWEh9bmw", "user_id": "EJbvvP-1Tx3Ie2WEN0R2bg", "date": "2016-10-23 06:51:36", "stars": 5.0, "text": "This place -- amazing. We all know the food is stellar. This review is about the above and beyond amazing customer service. I'm lactose intolerant so I ordered a burger without cheese. When I received my order, I noticed they accidentally added cheese to my burger. No big deal, I just brought it up to the counter and explained my situation. After apologizing profusely, they vowed to make another one. Something must have gotten lost in the mix because ten minutes later, my burger wasn't ready. The manager ran over to me, almost exasperated with about a thousand apologies. Things happen, I wasn't really that upset. I got a speedy new burger, more fries, and a coupon for a free meal at a later time. \n\nSo they messed up my burger and when they remade it, it got lost. This could easily have resulted in a negative review. It was the incredible customer service and genuine caring that I really appreciated.", "aspect_word": "place, food, customer, service, burger, cheese, counter, mix, manager, fries, meal", "sentiment": "pos, pos, pos, pos, neu, neu, neu, neu, neg, neu, neg, pos, pos, neu, neu, pos, pos", "sentiment_score": "0.5194, 0.9184, 0.8581, 0.5174, 0.6980, 0.3904, 0.7101, 0.4459, 0.3805, 0.4543, 0.8366, 0.6195, 0.4280, 0.5635, 0.4772, 0.7376, 0.3762", "emotion": "surprise, neutral, surprise, neutral, disgust, neutral, sadness, anger, joy, neutral, fear, joy, neutral" }, { "review_id": "FmintwxaUXLVRKWRxTDiZw", "business_id": "qzw5Q01PGpWcYmZj6t_d2A", "user_id": "DK57YibC5ShBmqQl97CKog", "date": "2018-11-24 18:47:20", "stars": 4.0, "text": "Despite the sign with burnt out letters which makes the store say \"harmacy\" at night, there's no harm in going to this CVS! It was easy to find what we needed, the shelves were well stocked and there were some pretty good deals going on. Service was very friendly and kind.", "aspect_word": "shelves, Service", "sentiment": "pos, pos", "sentiment_score": "0.7120, 0.6716", "emotion": "neutral, joy, neutral" }, { "review_id": "n5Aq08x0hrJKuzo-qNel2Q", "business_id": "98Yz4GtI1Q7W3-marMxejw", "user_id": "F2T6h8o2js0qh5h1ZmCqDQ", "date": "2020-11-14 21:23:44", "stars": 1.0, "text": "I've been a loyal EWC customer since 2014. I've moved a few times so I've been to salons in several states over the years. My experience (s) in Largo FL are by FAR the WORST!! I felt like they were the saddest bunch I've come across! They were so bothered that I was there & made just existing feel uncomfortable. Guys, I'm nice! I tip 20%+ I'm easy to please. I'm low maintenance as far as being a guest. I'm literally FB friends with some of my waxers from over the years. Megan made me feel like such an inconvenience. I'm so sad the St Petersburg location closed. The St Pete team was friendly & warm. It's too bad that the Largo team hates their jobs & is inconvenienced by guests coming in for the services they provide. RUDE & UNKIND.", "aspect_word": "salons, services", "sentiment": "neu, neg", "sentiment_score": "0.4635, 0.3423", "emotion": "joy, neutral, sadness, joy, sadness, sadness, joy, disgust, neutral" }, { "review_id": "ac6U_azuBHd3xl-t8Pe8vQ", "business_id": "U6zURLzXTIqQQdJPJC2XpA", "user_id": "veZGsORMB2Ti-AMxoXIP0g", "date": "2017-09-29 11:14:40", "stars": 4.0, "text": "I enjoy coming here for toys, supplies, etc for my pet Guinea pig, they have a nice selection but I feel they are a bit expensive. I can get most of these items online for a cheaper price. I do enjoy looking at the pets for sale, the young Guinea pigs are very cute! I do wish the store associates would spend more time handling the animals so they're not so afraid of humans. The pets seem skittish because they're scared and not used to human contact which is sad, I also think the cages they are in are too small. I bought a Guinea pig at a different PetSmart almost 4 years ago and I remember how skittish and shy he was due to lack of being handled. He's had some health issues too. The staff seem very friendly and nice for the most part but got defensive when I mentioned spending more time with the pets. Some staff seem more knowledgeable than others. I have been invited to bring my Guinea pig into the store, which is nice, I'm not sure if I will. I also think that they could improve the Pet Perks savings program. I don't usually save much with it. It is a cute store and I'm glad it's there!", "aspect_word": "selection, price, pigs, pets, cages, staff", "sentiment": "pos, pos, pos, neg, neg, pos, neg", "sentiment_score": "0.6127, 0.4044, 0.3532, 0.6460, 0.6824, 0.6202, 0.4438", "emotion": "sadness, neutral, joy, fear, fear, sadness, joy, joy, neutral, joy" }, { "review_id": "WSZlAeKSLhiQinja1F_pxA", "business_id": "H6XVYi1r_izWboVqVuUwlQ", "user_id": "figjt8ZixJoYDbl096tFMA", "date": "2017-06-21 00:47:59", "stars": 5.0, "text": "After a Tampa Bay Rays baseball game we needed a snack. You can always count on Chick-Gil-a. We ordered a couple of salads, some sandwiches, and some drinks. We took them back to our hotel room. As always, the salad was absolutely delicious, what can I say, their chicken is always fabulous.\n\nWe did not want to have a sit down dinner that evening, we just wanted to grab and go. The customer service if you received at Chick-fil-A is top notch. I have never been disappointed any of their locations.\n\nDefinitely one of my go to places.", "aspect_word": "snack, salads, sandwiches, drinks, salad, chicken, dinner, customer, service", "sentiment": "neu, neu, neu, neu, pos, pos, neu, pos, pos", "sentiment_score": "0.7592, 0.6979, 0.7558, 0.8232, 0.8120, 0.8444, 0.6435, 0.6538, 0.4006", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, sadness, joy, neutral" }, { "review_id": "EPjerdRKMMFg6ELn4HNFaA", "business_id": "1Qa4iSifR3fsjpAK6rZYPQ", "user_id": "k_TavHq78rXiNcv81M7Fog", "date": "2014-12-05 13:48:14", "stars": 2.0, "text": "I have family that lives just down the street from this location. When we visit we're usually looking for a quick breakfast and a bunch of bagels from Panera are the perfect solution. Often I'm the one to run out and get them because I like to also get a mocha for myself. Maybe I have terrible timing but this story always feels overwhelmed, for lack of a better term. \n\nLast week when I ordered bagels the cashier spent most of the time I was ordering staring at me and looking slightly confused. I wasn't sure if she was actually taking the order but I doubled checked it as I walked away and it was correct. She was also super confused when I ordered a \"skinny mocha\" but I noticed afterwards it was not listed on the menu at this location (I've seen it on more than one menu board up here). The location is generally convenient but the parking lot is always chaotic and the service is meh. There are better options for a real breakfast if you're nearby.", "aspect_word": "breakfast, bagels, timing, cashier, menu, parking, service", "sentiment": "pos, pos, neg, neu, neg, neg, neu, neu, neg, neg, neu", "sentiment_score": "0.6194, 0.4279, 0.5381, 0.3499, 0.6927, 0.3223, 0.7280, 0.6898, 0.5582, 0.6858, 0.4968", "emotion": "neutral, neutral, neutral, surprise, fear, surprise, surprise, neutral, neutral" }, { "review_id": "xSTBit6rLPAFq7SouSTSqQ", "business_id": "hESjYC5GTpKEdk0TtvFsBQ", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2018-06-17 19:03:09", "stars": 4.0, "text": "International House of Pancakes (or burgers if you follow their latest campaign) is nothing if not consistent with their primary menu. The pancakes are good wherever you find the IHOP sign, the coffee always hot and served with a pitcher for refills. Breakfast is breakfast across their wide spread enterprise. \n\nWe stopped in after an appointment to grab a morning bite. The store was large and divided into sections. We were seated in the back room and approached by our server in less than a minute. \n\nCoffee, please. And, that spicy omelet with avocado on top, while you're at it. Extra plate for sharing, too. Easily done. It arrived with second plate in a few minutes. Surprisingly good, especially the unexpected BBQ brisket sticking out both ends that added a savory chew to the otherwise soft melty dish. The three pancake side was more than enough to split after spreading on butter and a combination of table syrups. Glad we had only one platter, because we were challenged finishing it. \n\nIHOP is an easy choice if a decent American breakfast is what you want. The jury is still out on the burgers.", "aspect_word": "Pancakes, burgers, menu, pancakes, coffee, Breakfast, breakfast, room, server, Coffee, omelet, dish, pancake, side, table, syrups, platter", "sentiment": "neu, neu, neu, pos, pos, neu, neu, neu, neg, pos, pos, pos, neu, neg, neu, neu, neu, neu, neu, pos, neu", "sentiment_score": "0.3660, 0.5970, 0.5513, 0.7800, 0.5708, 0.3989, 0.4477, 0.3402, 0.5480, 0.3681, 0.2823, 0.4331, 0.3159, 0.4360, 0.3521, 0.3443, 0.3342, 0.2263, 0.2715, 0.3438, 0.6438", "emotion": "neutral, neutral, neutral, fear, fear, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "L62-TSiKdqOxONIAP5PnVg", "business_id": "TKaM2UgBZ0kHUmBaDg-25Q", "user_id": "ZaxgnEKoRYHIiUXAYjrLKg", "date": "2017-08-09 02:12:45", "stars": 1.0, "text": "Only visit here if your not hungry. The drive thru is ALWAYS SLOW and the inside is ALWAYS DIRTY. Always look short staff and the employees show their frustrations no matter where you are. If this is a Franchise they need to visit this restaurant and make changes. New Orleans East is short of restaurants and sometimes there is nothing else.", "aspect_word": "inside, staff, employees", "sentiment": "neg, neg, neg", "sentiment_score": "0.5472, 0.8580, 0.8276", "emotion": "neutral, anger, neutral, neutral, neutral" }, { "review_id": "Kw703aPcKMPgVkBCIAqDIA", "business_id": "yOc3BbR4pua-7El5ce8lHg", "user_id": "BJ1qraEpsmPGYTTuERVynQ", "date": "2016-03-06 18:25:02", "stars": 2.0, "text": "Very hit or miss in service quality & wait time. More often than not your drive thru time is at least 10 minutes (order to receipt of food time). Food itself is standard or sub standard for the chain.\nOne star for the ladies who take your payment. That window always has someone friendly", "aspect_word": "service, wait, food, Food", "sentiment": "neg, neg, neu, pos", "sentiment_score": "0.7622, 0.7283, 0.6764, 0.4798", "emotion": "sadness, neutral, neutral, joy, neutral" }, { "review_id": "zdcvvv4BIIUHZPmc17reBg", "business_id": "ZDNPWWMny8RzZ9Wg27aMFQ", "user_id": "Z3nwYQzDUimoUl8LNDIxjQ", "date": "2018-09-03 16:36:01", "stars": 4.0, "text": "Let me just say that there were friendly, efficient people working this Starbucks the evening of September 2nd when we were stuck in the Indy Airport for hours due to a delayed flight. I was disappointed that they closed at 7pm, which felt extremely early for an airport location, but the overall experience was a very good one. Our order was received exactly as requested and even came with a smile from each of the gentlemen working the stand. We made a little small talk since they weren't busy and off my girls and I went to enjoy our tasty beverages! We got what we expected and a dash more.", "aspect_word": "gentlemen, beverages", "sentiment": "pos, pos", "sentiment_score": "0.5058, 0.8075", "emotion": "neutral, joy, joy, neutral" }, { "review_id": "ukDhmkxSuGSSJO_mX9MQuw", "business_id": "b01W9cJtcB0dtXqnNtsstA", "user_id": "BpEDNNKd4t3KCV6SwkLrOA", "date": "2017-07-25 15:41:29", "stars": 2.0, "text": "Not only did they get my order wrong, when they tried to fix it, it was messed up a second time. I'm not sure how hard it is to make a double cheeseburger, but it certainly isn't a mcchicken or filet o fish. The manager was nice enough to come out and talk with me about it, which is the redeeming quality of this location. Otherwise, I can't wait for the cooks to be replaced by robots.", "aspect_word": "cheeseburger, fish, manager, location, cooks", "sentiment": "neu, neu, pos, pos, neg", "sentiment_score": "0.3389, 0.3237, 0.7873, 0.3916, 0.6448", "emotion": "neutral, neutral, joy, joy, neutral" }, { "review_id": "1yfvIvWh61Bh3IrEH3pqDw", "business_id": "4mzO-yK9-SqqmgJsk0n54w", "user_id": "IEXCUy2aGRxgQ6hkJQYR1Q", "date": "2013-05-28 23:18:14", "stars": 2.0, "text": "**THIS IS FOR THE FENCING INSTALLATION DEPARTMENT** DO NOT USE SMYRNA LOWE'S INSTALLATION FOR FENCING!! \nCustomer care and service were the worst I've ever experienced. My fence has been in the progress of being completed for the past 4 weeks, and no it's still not finished. I've already paid 3 payments on this fence that isn't even usable. The hardest part has been trying to even get someone here to finish the project.", "aspect_word": "Customer, service", "sentiment": "neg, neg", "sentiment_score": "0.7481, 0.8172", "emotion": "disgust, surprise, neutral, neutral" }, { "review_id": "MGzqJK-m1JFt3njcmxBjoA", "business_id": "OWOOc0YjU_kioLeEgo5VCA", "user_id": "goTwNIwpa8TNpF0SWzIdmA", "date": "2021-10-24 18:27:02", "stars": 4.0, "text": "This is something of a destination must attend place if you are in the area. \nThe famous and those who want to be famous are always stopping here! \n This place is famous for their biscuits, jam and ham. The line starts before they are open!\n\nIt is easy to find right off main drag. To park, you may have to wind through the parking lots if you aren't early. Get there 30 plus minutes before you open and get in line. Once we had our name on the list, we had time to wander through the various touristy stores they have and I even bought a t-shirt that has bacon scent made into the fabric!\n\nIt is an old style cafe so tables are close and small. The menu for breakfast absolutely sounded like something my Southern Ancestors ate for breakfast (even my grandparents). I went with the ham, eggs and fried potatoes.\n\nPlenty of biscuits and lots of great jelly! When my order came out, I was very disappointed in the ham. It was quite dry, tough and tasted like more salt than meat. All else was good. The others at the table absolutely loved their meal so I'm shading up a star due to me ordering a salted ham and expecting something better. \n\nThere is seating outside and the view is pretty nice if the weather and flying insects will let you! You have to check this one off so go ahead and do it!", "aspect_word": "biscuits, jam, ham, bacon, tables, menu, breakfast, fried potatoes, jelly, salt, meat, table, meal, salted, seating, view", "sentiment": "pos, neu, pos, neu, neu, neu, neu, neu, neu, neu, pos, pos, neu, neg, neg, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.4231, 0.3140, 0.3600, 0.4230, 0.3708, 0.5232, 0.6760, 0.7637, 0.5210, 0.3406, 0.3276, 0.2801, 0.3503, 0.4057, 0.4856, 0.6112, 0.5255, 0.3476, 0.2562, 0.4361, 0.4113", "emotion": "neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy, joy, joy" }, { "review_id": "P5FOc-TOhy5ocCal2pqLFg", "business_id": "s_E3MJF7CjZZB1AhfSJjmw", "user_id": "3A6d8nanLd0JV3d9dEMTgg", "date": "2016-09-28 11:44:38", "stars": 3.0, "text": "Smaller Wawa, you know what you get with Wawa and this location is no better and no worse than the others for food quality. Only caveat is that the parking lot is small and a zoo in the morning. I buy gas here during the day but for my morning coffee go elsewhere because the parking can be such a disaster.", "aspect_word": "food, parking, coffee", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.3174, 0.6820, 0.5187, 0.7334", "emotion": "disgust, neutral, sadness, neutral" }, { "review_id": "gGgLQc11nqSEiCSyOUXrIw", "business_id": "VvAMq1tJ4-yKxxT2L0fQ2w", "user_id": "kmo2-gxJkZjsTDOMXONjRQ", "date": "2015-11-20 16:08:16", "stars": 5.0, "text": "Wow only 4 reviews and all but 1 is bad. Hmm well I live in the north valleys so I'm at these store quiet often! But every time I've been into this cvs I've always have been helped, I can always find what I'm looking for, if not then it's because they just don't carry it. (I don't expect a smaller drug store to have absolutely everything) \n\nThere's a young boy that I usually see there and he is very friendly and nice. He always strikes up a little convo with me and I always feel better when I leave the store. Sometimes I'm down when I go into the store but when I come out in happy again because of how nice and talkative the employees are. Haven't had a bad experience in here yet. Way to go CVS employees!!!", "aspect_word": "employees", "sentiment": "pos, pos", "sentiment_score": "0.7311, 0.2947", "emotion": "surprise, neutral, neutral, joy, joy, neutral" }, { "review_id": "iwexJSnDOVZgLdCNyKrVdQ", "business_id": "KBkxOdCfk5Ps--KU6I7omA", "user_id": "X-WqT-vSMovgAZlKpDB4HQ", "date": "2019-06-12 04:01:08", "stars": 1.0, "text": "This is one of the worst fitness centers I've ever been to. They are a bunch of unprofessional, racist, lying, bad breath, bad attitude, rude employees! Employees including management are constantly on their phones using Facebook, Snapchat, their clothes are dirty, they take a ton of breaks from the front desk and are very unclean. It's a very hostile environment from the toxic staff employees to the sensitive \"out of shape\" ass members. Oh! And management is shitty, and when corporate is contacted about a variety of problems they are never solved. I say the entire staff from regional management down the the employees should be fired immediately. I highly recommend you go to a REAL gym such as golds gym, club fitness etc. Kayla just started working there at the overland location and has a bad weave, bad attitude, doesn't greet, stays on her phones and has a horrible work ethic. George Carnahan is the regional manager who is unprofessional, out of shape, jealous, has a bad attitude, two faced racist, and should be demoted and fired.", "aspect_word": "breath, attitude, employees, Employees, management, front desk, environment, staff, weave, work, manager", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.4956, 0.6257, 0.7958, 0.7794, 0.7561, 0.3493, 0.7266, 0.8109, 0.3125, 0.7875, 0.7854, 0.4319, 0.6806, 0.4478, 0.5997, 0.4901, 0.7875, 0.6673", "emotion": "disgust, disgust, disgust, disgust, anger, neutral, disgust, anger, neutral" }, { "review_id": "-f2pIJiEiBd5eEWbEJaxhg", "business_id": "GC3rq2K7Sjd9BbUdcrHrvw", "user_id": "nhs5Tu98eG1KqAL3uypIeg", "date": "2015-10-15 02:12:55", "stars": 4.0, "text": "This location had a rocky start. The first few times I came here, the pizza was horrible and seriously made me question my love of Pizza Hut. But, with time they definitely found their groove and pulled their act together. \n\nI love the new fancy pizzas, especially the garden lover with the balsamic drizzle on thin crust. I also enjoy their BBQ pizzas. I tried the brownie tonight and it was good. Nothing super special except that it was still warm, even after eating my pizza, which was very nice.\n\nThe interior is a little disorganized and I feel like the employees would probably benefit from adult supervision, but overall they are doing a great job and the staff is friendly. As long as they have the $11 any pizza deal, or some variation thereof, I'll be back.", "aspect_word": "pizza, pizzas, balsamic, BBQ pizzas, brownie, interior, employees, staff", "sentiment": "neg, pos, neu, pos, pos, neu, neg, neg, pos, neu", "sentiment_score": "0.8525, 0.6169, 0.3999, 0.5968, 0.5465, 0.5086, 0.8320, 0.7596, 0.7642, 0.5391", "emotion": "fear, fear, neutral, joy, joy, joy, joy, joy, neutral, neutral" }, { "review_id": "Qdoy3fIXBIlg5eEh4WDObA", "business_id": "l4ce2PFU6NWUvJYRZTl6-g", "user_id": "YttDgOC9AlM4HcAlDsbB2A", "date": "2011-09-08 05:41:56", "stars": 4.0, "text": "Lettuce Wraps!!!!!\n\nYeah, yeah. I know it's a chain and it's not real Chinese food, but it's still damn tasty, and hell, I like it.\n\nGreat location right adjacent to the Circle Center Mall. A good spot to eat and take clients to dinner when in town for a convention as I am this week. As I have been to multiple locations in my travels a few things are always consistant at PF Chang's - the terrific service and good food. Tonight was no exception. \n\nHad a few Kirin beers to start off and then went right for the food. Oh, those wonderful lettuce wraps. Great chicken and spicy sauces to spread on them that our waitress mixed for us. Seared ahi tuna over a bed of mixed greens was also delish. As entrees we ordered the crispy honey shrimp and the mu shu chicken. Both were delectable, and our waitress set up the mu shu wraps for us which is a good thing as I would have made a mess of it.\n\nHealthy eating, no, but way good!\n\nThe decor of the place is upscale faux Asian, and I always think it will be expensive to eat here, but the overall bill is never too harsh. Lots of plates in the $10 - $20 range. Good beer and drink list. Yeah, it's a chain, but the food and experience is enjoyable.", "aspect_word": "Lettuce, Lettuce Wraps, food, location, dinner, service, beers, lettuce wraps, chicken, sauces, waitress, tuna, greens, entrees, shrimp, shu chicken, shu wraps, decor, bill, plates, beer, drink, list", "sentiment": "pos, pos, pos, pos, neu, pos, pos, neu, pos, pos, pos, pos, pos, neu, neu, neu, neu, neu, neg, neu, neg, neg, neu, pos, neu, pos, pos", "sentiment_score": "0.6627, 0.5312, 0.2108, 0.5665, 0.8389, 0.8241, 0.8430, 0.5080, 0.6041, 0.7064, 0.8142, 0.4652, 0.5544, 0.4494, 0.4233, 0.4319, 0.3575, 0.3306, 0.3800, 0.2899, 0.5203, 0.6892, 0.4243, 0.4626, 0.5712, 0.3080, 0.6530", "emotion": "joy, joy, joy, joy, neutral, neutral, joy, neutral, joy, neutral, disgust, neutral, neutral, joy, neutral" }, { "review_id": "jqsb35bUwdV_353V105HyQ", "business_id": "5d8VuAIVmaxzRPQdlkcEQA", "user_id": "lhxw-SrSgE9CycFdIxlaEg", "date": "2018-10-01 19:16:41", "stars": 2.0, "text": "I love the burgers and I love the fries! However, one of my biggest pet peeves is when I request something (especially online) and I don't get what I pay for. We requested a burger with bacon, peppers, mushrooms, onions ketchup and jalapeños. The burger came ONLY with bacon. Then we requested the items and made sure to specify they were supposed to be grilled/sautéed. That took a while and one of the employees came to ask again if I wanted them grilled. Well I got the toppings and none of them were grilled!! This terrible service and lack of attention is why I'm giving them 2 stars. I might have to go to another 5 guys next time.", "aspect_word": "burgers, fries, burger, bacon, peppers, mushrooms, onions ketchup, jalapeños, grilled, employees, toppings, service", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neu, neu, neg", "sentiment_score": "0.8471, 0.8224, 0.7948, 0.5029, 0.4807, 0.5120, 0.5153, 0.3932, 0.6878, 0.5927, 0.5677, 0.8060, 0.5224, 0.4794, 0.8438", "emotion": "neutral, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "QM8aSA96CYFmio9EJAUkLw", "business_id": "2QpGOrtF35yxt1HsWoTiIA", "user_id": "91z9RokpfMdwbxkdAA3-nw", "date": "2013-10-23 03:04:05", "stars": 2.0, "text": "Yelp's two stars describes this place correctly, \"Meh. I've experienced better.\" This WF is nothing compares to the one in Green Hills, which has better customer service and great food selections. The juice bar at this location doesn't offer smoothies and they have pre-made juices. I forgot what juice I ordered but I would never forget the taste...old and nasty. The customer service was horrible as well. At the check out line, I was being polite, smiled and said Hello to the cashiers and all they gave me was a stare. Yup, that's it, a stare without saying anything. Employees at Walmart treat their customers better than that. What the hell is wrong with this place?\n\n2013/#78", "aspect_word": "customer service, food selections, bar, juices, taste, customer, service, cashiers", "sentiment": "pos, pos, neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.4716, 0.5542, 0.3504, 0.3064, 0.5865, 0.7787, 0.4280, 0.3428, 0.2269", "emotion": "neutral, neutral, neutral, neutral, neutral, disgust, disgust, neutral, anger" }, { "review_id": "sirjXKz20l3fRTWWdxE4rQ", "business_id": "LYvne74SGJsOr2ymobzW8g", "user_id": "2wpL9OKoR_BIsUrohMlxNg", "date": "2013-09-06 03:43:23", "stars": 1.0, "text": "Consistently unhelpful, unprofessional, and combative.\nIf you're a local and there to make idle chit chat, the older brown-haired clerk (#15) I believe is your best friend. \n\nIf you have any business that should require more than stamps/general postage, be prepared to be stonewalled, hassled, and even ridiculed (once you're promptly out of ear shot of course...but not a sympathetic patron's).\n\nTry the one by the Deptford Mall or near 295. Can't miss.", "aspect_word": "clerk, patron", "sentiment": "neg, neg", "sentiment_score": "0.5676, 0.3600", "emotion": "anger, neutral, anger, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "LNR-aAqAnasJVt8O6y70Kw", "business_id": "XaBOwJFCe1odBPYdIwCsPg", "user_id": "MEgTog8Eot2kupiPE_1pmA", "date": "2016-04-03 18:28:33", "stars": 1.0, "text": "Welcome to the night of the not-so-living dead Dunkin Donuts, right on South Street. We had just had dinner and a cold April night made a coffee a great idea. After this experience, might have been better passing this place by. \n\nLet's start with the zombies occupying pretty much every table. They were loud, rude and crude but only once did someone behind the counter tell them to stop cussing. It didn't work as one of the leaders started cussing immediately. Seriously, didn't need their foul sex stories in front of my lady. \n\nThe small coffees we ordered were shot glass sized but priced close to the medium I get outside of the city. The woman behind the counter kept telling my lady the sugar substitute was behind us but it wasn't. Finally she decided to look around and found some behind the bar. \n\nThis might be the saddest Dunkin' Donuts in town. That will be our last time there.", "aspect_word": "dinner, coffee, table, counter, leaders, coffees, sugar substitute, bar", "sentiment": "neu, pos, neu, neu, neg, neg, neu, neg, neu", "sentiment_score": "0.8839, 0.5408, 0.3864, 0.4426, 0.4354, 0.3093, 0.5109, 0.4230, 0.7635", "emotion": "neutral, joy, neutral, anger, neutral, sadness, neutral, neutral" }, { "review_id": "667eeeOghnAcNRplS1kapw", "business_id": "Sn_CFFZkgWOnhqlxQYC34w", "user_id": "0dIvVs3PY64bE3PZF-8V8A", "date": "2013-10-09 16:42:58", "stars": 3.0, "text": "The boss took the entire office out to lunch for my last day. I have not been inside a Fridays in well over 10 years. I was immediately impressed with the layout of this location. It vaguely reminded me of a hard rock cafe as it had steps that wound around to an upstairs area and that is were we sat. We got the big rounded booth which was very nice as you can see everybody and engage in conversation much easier in a round shaped table vs. square or rectangle.\n\ni got the pick two and had wedge salad and a cheeseburger...both were above average in flavor and preparation. \n\nEverybody seemed to enjoy their selections which were a combination of salads, soups, sandwiches, and flat bread. Prices for lunch range around 12-15.00 per head if you figure in tax, tip, and drink.", "aspect_word": "boss, lunch, layout, booth, salad, cheeseburger, flavor, preparation, selections, salads, soups, sandwiches, drink", "sentiment": "neg, neu, pos, pos, neu, neu, pos, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.3322, 0.8768, 0.5814, 0.5337, 0.4517, 0.4440, 0.3943, 0.4154, 0.4075, 0.4506, 0.5196, 0.6066, 0.8417, 0.6447", "emotion": "surprise, surprise, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "YZKy_dNKQPCN_XMUKNLrdA", "business_id": "jN9Mrv3SlRyhISyaoRmusw", "user_id": "_h4CtKuhsoak1jhju5-Qpg", "date": "2017-08-14 17:01:14", "stars": 1.0, "text": "Wow! This review is going to sound ridiculous. I'm currently at the gym - I drive a $90,000 BMW which I don't want to park in the back of the lot and risk it being scratched so I parked out front in the metered parking. It is metered from 9-5pm and it's around 1pm - I went in and tried to break a $5 bill so I could pay the meter. They only had 5 quarters and were \"light\" on $1s so they told me they couldn't break it. I said I don't really care, keep the $3.75 extra and give me the 5 quarters, I just don't want a ticket. They said, no, but I'll check the other register. The other register also had 5 quarters - so I said ok fine, I'll take the 10 quarters, you keep the extra $2.50. They said no that would leave them too short on quarters - so I offered $5 for 3 quarters - they said no. \n\nSo now, my options are to leave and get change elsewhere, when they literally have 3 times the amount of quarters I'm trying to get change for or to get a ticket. \n\nI guess I'm getting a ticket and they're getting a negative review. It's laughable that they turned a situation that could have easily been happily satisfied for me and wildly profitable for them into such an expensive and negative nightmare. Time to retrain the manager. Please. I don't want to have to switch gyms over incompetence.", "aspect_word": "bill, ticket, manager, gyms", "sentiment": "neu, neu, neg, neg", "sentiment_score": "0.3408, 0.4376, 0.8275, 0.2281", "emotion": "surprise, fear, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "V00WshbFntrWIly8xNJbBA", "business_id": "buHv7XVxz0vKCa2XlEubeQ", "user_id": "xO3gLCBnX-LD6tEeCe3rig", "date": "2021-04-16 16:44:44", "stars": 5.0, "text": "Wow ! What a customer service turn around ! My pick up order was ready as promised and the team member was SUPER enthusiastic and nice, I actually paused thinking, \" am I in the right place ?\" Bravo Dominos ! The BBQ chicken pizza was out of this world good, although I am supposed to be on a diet, I couldn't resist more slices than I normally allow myself. The crust was fluffy and warm and the pizza truly had fresh ingredients. I certainly hope this outstanding service continues.", "aspect_word": "customer, service, BBQ chicken pizza, crust, pizza, ingredients", "sentiment": "pos, pos, pos, pos, pos, pos, pos", "sentiment_score": "0.6385, 0.3948, 0.6695, 0.7748, 0.7676, 0.8143, 0.8350", "emotion": "surprise, joy, joy, neutral" }, { "review_id": "jLaBTDJRKVGKVkZCGL2BaA", "business_id": "SHnEAxB7BZ3xwTL5_uQvKg", "user_id": "7WGn22Zdpq69HW1xGVXQOA", "date": "2012-07-02 12:34:02", "stars": 5.0, "text": "OMG- they were so-o friendly here at this store!! The one lady was so nice trying to help me find everything then her register didn't work!? Which was fine! Then I get up to the front register and the young guy was very pleasing and willing to help as well! And I don't think this was an act, these people are just plain nice!! It was refreshing because back home you can't crack a smile and even expect to get one out of anyone working there!!", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "joy" }, { "review_id": "xXYz0zRwKo0HpPSsb3rB8A", "business_id": "g-YOzV9YIPmo6vZBHQuuUg", "user_id": "ET8n-r7glWYqZhuR6GcdNw", "date": "2015-08-25 18:47:33", "stars": 4.0, "text": "Bakersfield was conveniently located right near our hotel for my bachelorette party weekend in Nashville. On Saturday afternoon, we had nine hungry girls and no reservations, which made Bakersfield the perfect option since they take walk-ins only. We didn't have to wait long for a table large enough to fit our group to open up, but we did have to wait until our whole party was there to even put our name in for a table. In the meantime, the hostess kept pushing these standing-only tables on us, but we held out because we weren't interested in standing while eating a full meal. \n\nOnce our name was in, we migrated to the nearby bar to get drinks. The hostess was on us every ten seconds to move out of the way, which we gladly did, once we received our drinks. It was a little weird and made ordering kind of awkward since we knew this woman just wanted us to get out of the way. But how else would we have ordered drinks? \n\nSeated at the table, things ran much smoother. Our server was awesome and made some great recommendations. The queso and guac were both delicious and came out seconds after we ordered them. The tacos were also great and I found two to be more than enough after the chip bonanza. Also, the margaritas were on point. Prices are very reasonable, and our server was willing to split our checks without a second thought. \n\nI'd definitely hit this place up again though I'd be wary of where I stood to order a cocktail.", "aspect_word": "reservations, table, hostess, tables, meal, bar, drinks, woman, server, queso, guac, tacos, chip bonanza, margaritas, Prices, checks, cocktail", "sentiment": "neu, neu, neu, neg, neg, neg, neu, neu, neu, neg, neg, neu, neg, neu, neu, pos, pos, pos, pos, neu, pos, neg, neg, neu, neu", "sentiment_score": "0.6317, 0.5244, 0.6924, 0.8396, 0.5873, 0.3432, 0.7772, 0.7952, 0.8660, 0.8076, 0.5743, 0.8303, 0.5894, 0.7450, 0.6191, 0.4810, 0.4468, 0.3384, 0.6045, 0.4149, 0.4678, 0.3726, 0.5759, 0.3275, 0.7406", "emotion": "neutral, neutral, fear, neutral, disgust, neutral, joy, joy, neutral, neutral, fear, neutral" }, { "review_id": "Mk4JLL5HPeEmkydNuStU1Q", "business_id": "uC0JccsJzYte8saCux_zhg", "user_id": "4Zs2fHWWqClNlK031GibRQ", "date": "2015-12-28 20:48:54", "stars": 5.0, "text": "By far the best Qdoba I've been to. I'm speaking of course about their customer service, cleanliness and speediness. Rarely do I have issues here. And now that all the toppings are included at no additional charge (looking at you guac!), I can't help but come here on the regular. \n\nThis location also has one of those handy Coke 100 machines. Score. \n\nNot much more to say other than I love coming here and can't speak highly enough of the staff!", "aspect_word": "Qdoba, customer service, toppings, staff", "sentiment": "pos, pos, neu, pos", "sentiment_score": "0.6973, 0.4669, 0.6242, 0.7475", "emotion": "joy, neutral, neutral, joy, neutral, neutral, joy" }, { "review_id": "ZWYMJ6IvWz8M9WC0mR8lFw", "business_id": "Q4OTSH9DaoeqtYcg6qYtZg", "user_id": "uSUF1HMwi4PGl_N3frrP3g", "date": "2015-01-02 18:56:41", "stars": 1.0, "text": "I am typically a fan of Subway, but this location is awful. They had no iced tea and no apples so instead of the kids meal ($5), we paid for a 6\" ham & cheese sandwich ($4) plus chips ($1) and powerade ($2) for our daughter. She asked if she could get the Big Hero 6 bag to go with her meal. The response was no because she didn't order a kids meal, but we could pay $2 extra if she really wanted one. Seriously!? This location will not get my business again.", "aspect_word": "location, iced, iced tea, meal, ham & cheese sandwich, chips", "sentiment": "neg, neg, neg, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.6249, 0.5854, 0.3363, 0.5453, 0.4369, 0.4382, 0.8467, 0.6442, 0.5860", "emotion": "disgust, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "KXJVy2KtDZgeoGixqjL2Wg", "business_id": "dfABg6ZNete0hf5KgK7yCg", "user_id": "s6sxWKYl1aJ8kNE9ANkvgA", "date": "2020-05-05 12:01:07", "stars": 5.0, "text": "I have to give this Home Depot 5 stars today and I go here a lot. \nSo, I hired a handyman to build a small side latch fence on my house and he had me type out everything I needed to go and buy for him to build the fence. I had no idea what I was looking at (the list) but I had it in my phone and hoped there would be help in the lumber area to get me through my list. With social distancing I really was not confident I'd get the help I needed one on one. I got a cart and walked to the lumber area and approached a man named Rey and told him my situation. Well, he personally got every single item I needed and he knew it was for a fence so he was going through the wood to make sure I got very good pieces, he explained everything as we went, marked everything for me that he cut and the whole time my daughter and I were saying, 'I wish this guy was building the fence'. \nI think Rey really knows his stuff and has built decks for sure, maybe even house construction. When I need help at Home Depot, I will always ask for Rey and hope he is working. I told the manager about my service and she was awesome, super nice to us and told us what they do for their valued employees. Don't forget, you can call on the management to report good news, not just bad. \nAlso, their gardening center is coming along a bit late but it's looking really good. \nThis particular store also practices very good social distancing and clean cart handles.", "aspect_word": "fence, area, decks, manager, service, employees, management, center, handles", "sentiment": "neu, neu, neu, neu, pos, pos, pos, neg, pos, pos", "sentiment_score": "0.4198, 0.3494, 0.3336, 0.2822, 0.4094, 0.5015, 0.6427, 0.2825, 0.2124, 0.2361", "emotion": "neutral, neutral, surprise, fear, fear, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "B3IpFEmrsCVj0pSDQa-1yg", "business_id": "IkqY0OoSd7y3H5soBRFCVA", "user_id": "cFaHx-FkCnzdfF8BccukIg", "date": "2010-10-17 02:03:51", "stars": 4.0, "text": "This Taco Bell has turned into a Long John Silver's / Taco Bell co-branded restaurant and the address is actually in Mantua, not Mullica Hill. This restaurant has its own parking lot with convenient access from two side streets.\n\nThe place is new and clean, so there are no obvious maintenance issues yet. Service is good, although they are still a bit inconsistent with the amount of coleslaw they dish out. Sometimes you get a lot, sometimes you get less. I haven't tried their Taco Bell offerings but their Long John Silver's fried fish and hushpuppies are up to standard. As a plus, since Taco Bell is the co-brand, you get to try all the varieties of Taco Bell sauces on your fish and fries.", "aspect_word": "maintenance, Service, amount, coleslaw, Taco, offerings, fish, hushpuppies, sauces, fries", "sentiment": "neg, pos, neg, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.4699, 0.4879, 0.4169, 0.2927, 0.4187, 0.2938, 0.4380, 0.2756, 0.3044, 0.4716, 0.3795, 0.6237, 0.6452", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "2XtpFyzSIVL87TGjV8ww0w", "business_id": "UxPNpzKEC4FpdidHz8MCcA", "user_id": "1Lq4zfAyrfy2P_m2HGcF0A", "date": "2018-07-07 15:26:13", "stars": 2.0, "text": "Accuracy is a real issue here. Here is the process...\n\n1. Pull to the order speaker\n2. Immediately welcomed\n3 Start speak your order only be interrupted by the speaker blasting \"wait a second!\"\n4. After an awkward moment the speaker blasts \"Go ahead what do want?\"\n5. You order a sausage biscuit and a small coffee.\n6. The speaker says \"pull forward\"\n7. Pull forward to the pay window where you are met by three employees holding a handful of receipts that ask \"What did you order? \" before you can answer the window shuts almost on your hand which is holding the cash for your order\n8. They then open the window spout out a mumbled total and rip the money from your fingers. \n9. Here is where it gets fun; they give you back your change wadded up in a receipt and the window slams shut again.\n10. You then pull forward to the next window where you sit and aren't greeted at all for a few moments.\n11. Then, wait for it, one or two employees with headsets on ask \" What did you order?\"\n12. Now that window slam shut and you wait for another few awkward moments before your order is slung at you with a taped receipt with a sticker that proclaims something about being double checked accuracy(lies) lol!\n13. Finally, you drive away and begin to consume the breakfast burrito and cinnamon roll that you never ordered.\n\n\nOther than those 13 points great experience!", "aspect_word": "Accuracy, speaker, sausage biscuit, coffee, pay, employees, lies, breakfast burrito, cinnamon roll", "sentiment": "neg, neg, neg, neg, neu, neu, neg, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.4372, 0.4896, 0.5927, 0.6235, 0.5295, 0.4403, 0.5460, 0.3855, 0.5440, 0.5494, 0.3668, 0.4537, 0.3610", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "DDGYU_B5zCAy3t2Ha3DV5A", "business_id": "5l67axuAa5EmEV3lLuSa1Q", "user_id": "1HM81n6n4iPIFU5d2Lokhw", "date": "2012-09-25 17:55:42", "stars": 2.0, "text": "Blah boring chain burger place that's slightly higher quality than McD's. A much better restaurant is deserving of this prime location and this place would be better served next to some other fast food places. I really could do without the steel cage basket they serve things in. Maybe this place will do ok as there isn't any other fast food joint within eye shot of this place other than Subway but I think a local joint would have done better business and fit in much better with the neighborhood. Personally I could do without it and probably won't be back as there are much better burgers for a similar price nearby in the bars. I guess this would be a good spot to bring kids.", "aspect_word": "burgers, price, bars", "sentiment": "pos, neg, neu", "sentiment_score": "0.6622, 0.3007, 0.6111", "emotion": "joy, surprise, neutral, joy, neutral" }, { "review_id": "-SnoqX1GheNV3fXq80vwKA", "business_id": "BxfvdHqETU8jWYUjx5OL2A", "user_id": "ZX9aq6fKbGaF6hXSnkDiAA", "date": "2013-01-21 23:31:48", "stars": 4.0, "text": "OK I'm kind of embarrassed to say that last night was our first time at Shake Shack. My boyfriend and I parked in a metered spot hoping to get a table, but no luck. We ordered anyway and decided to get the food to go. The cashier was super friendly; he made recommendations when he saw us staring at the menu in bewilderment. \"First time?\" he said. Yes indeed. We ended up ordering single smoke shack burgers based on the cashier's recommendation. The food smelled so good that we sat in the car and ate. We didn't want to ruin the flavor by getting all the way home and having to reheat our meal. The cherry peppers were a bit too hot for me but my boyfriend loved the flavor. We also got an order of cheese fries. Seriously so good although they do look like Ore Ida as other reviewers have mentioned. So the great thing about eating in a metered spot is that when you still have an hour left on the meter you can head back for dessert. Because we're greedy (thank God we work out) we went back and ordered half concretes. My boyfriend got bananas and peanut butter sauce mix-ins. I ordered the Liberty Shell, a mix of canoli, chocolate, lemon ricotta and strawberry puree. He loved his. I thought mine needed more strawberry puree but it was yummy nonetheless. So the question of whether fast food places like this get a 3 vs 4 from us is always \"would we return?\" The answer is a 4/5 for shake shack. I just wish they had more seating available.", "aspect_word": "table, food, cashier, menu, burgers, flavor, meal, peppers, cheese fries, dessert, bananas, peanut butter sauce mix-ins, canoli, chocolate, lemon ricotta, ricotta, strawberry puree, puree, strawberry, shake, seating", "sentiment": "neu, neu, pos, neu, neu, pos, pos, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, pos, neu, pos, neu, pos, neu, neu, neu", "sentiment_score": "0.7221, 0.5982, 0.4860, 0.7672, 0.4028, 0.3046, 0.7725, 0.3306, 0.8467, 0.2744, 0.5649, 0.3446, 0.7266, 0.4662, 0.3970, 0.2987, 0.3998, 0.4282, 0.4000, 0.3862, 0.4572, 0.4102, 0.4303, 0.4090, 0.3412, 0.4884", "emotion": "sadness, neutral, surprise, surprise, neutral, neutral, neutral, joy, joy, neutral, anger, neutral, neutral, joy, joy, neutral" }, { "review_id": "pXPsz1-nzgVTDVkaHemfnw", "business_id": "guvNNiQurBpsjTxi96zaOw", "user_id": "ePSZ-mgfCJKmtpZIwHD31w", "date": "2020-10-31 03:38:18", "stars": 1.0, "text": "AWFUL!!! The only reason I order here is for a quick, easy, cheap dinner. Each time I am disappointed, not sure why I keep ordering. \n\n1) My order in September was burnt to a crisp! \nWhen my boyfriend called to complain the manager on duty said he'd send us some coupons, okay cool. Those never arrived. \nLife with 3 kids is busy enough, definitely not wasn't following up on this \"promise.\" \n\n2) Tonight's order was yet again pathetic.\nWe got the alert that our driver was in our neighborhood. So my boyfriend went out front to get the delivery and watched our pizza be delivered to our neighbor! He even tried flagging the driver down with a flashlight to no avail. The driver sped out of our neighborhood dangerously fast, even scraping his car on the dip on the road. \n\n\nI called to complain, spoke with the manager on duty Kynan who was no help and down right rude!!!! Seriously awful food, awful customer service.. GO ELSEWHERE!!!", "aspect_word": "dinner, manager, driver, delivery, pizza, food, customer, service", "sentiment": "pos, neg, neg, neu, neu, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6760, 0.8295, 0.6578, 0.5393, 0.7054, 0.5432, 0.7095, 0.8372, 0.7019, 0.7661, 0.5370", "emotion": "joy, anger, neutral, sadness, neutral, anger, neutral, neutral" }, { "review_id": "y4ZcIZ02CWif6wbGsBErEw", "business_id": "7wdeZyCvSH16M-goNdnOoQ", "user_id": "NGGd_11d2RXR8wTurenLgg", "date": "2017-01-19 15:20:45", "stars": 5.0, "text": "Well, I didn't end up buying anything so I can't speak to the issues that other reviewers have mentioned. We were in the market for some bar stools for our new breakfast bar and we did find some we liked, but ultimately decided to choose another style. \n\nThe store displays were set up nicely - they have a lot of beautiful furnishings/décor that I would just love to have. The sales guys seemed nice enough and were very helpful. Next time I am in need of furniture, I will keep Ashley HomeStore in mind.", "aspect_word": "bar, breakfast bar, furnishings, décor, sales, furniture", "sentiment": "neu, neu, pos, pos, pos, neu", "sentiment_score": "0.6816, 0.5764, 0.4531, 0.3541, 0.7051, 0.3987", "emotion": "neutral, neutral, joy, joy, neutral, neutral" }, { "review_id": "CEQzAuabDvY0SuAodpAYrg", "business_id": "QGvSRXU12cm8yPxQT_Fwdg", "user_id": "tf4KgxHZLmSMaTikncBr9g", "date": "2019-01-25 17:59:04", "stars": 1.0, "text": "Last evening I stopped at this CVS to pick up two prescriptions from the drive-thru window. It was nearly 8:00 PM and I was exhausted from a ten hour work day. When I arrived at the window I was told the prescription for 4 scopolamine patches was $97.87. The customer service representative said my insurance had declined to pay for it and that they had run it through the cheapest discount program. I was tired,had had a long day... and so I paid. After getting home and having a quick dinner, I checked the Goodrx app on my phone; I am a health care provider myself. Rite Aid was selling the patches for $32.11 and the CVS price was listed at $62.34. Remember that I had paid $97.87! I feel ripped off! I will NOT be returning to this CVS, and probably not another CVS.", "aspect_word": "customer, service, dinner, price", "sentiment": "neg, neg, neu, neg", "sentiment_score": "0.6473, 0.4282, 0.7341, 0.3908", "emotion": "neutral, sadness, neutral, sadness, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral" }, { "review_id": "dpY7PAp4rCkWDF7NpKOa3Q", "business_id": "secVicuv1pV422w5TsMpMg", "user_id": "JR769FnCuNtMVYfAz3rAew", "date": "2020-09-06 13:03:50", "stars": 5.0, "text": "Short and sweet, I love Target, Starbucks, 80s toys, rainbows and Halloween... \n\nI found some fun nostalgic toys. Carebears! Pound Puppies and Strawberry Shortcake! \n\nI also spotted some great Halloween candy. I've been searching for the all vanilla pack of Tootsie Rolls! Got em!\n\nAnd rainbows all over, Bullseyes Playground, the school supply area and even travel cups!", "aspect_word": "Puppies, Strawberry Shortcake, Halloween, Rolls, area", "sentiment": "pos, pos, pos, neu, neu", "sentiment_score": "0.4567, 0.4513, 0.4281, 0.4585, 0.4402", "emotion": "joy, neutral, neutral, joy, joy" }, { "review_id": "1TBNYCYP2h9bGfxVmYd_7Q", "business_id": "Mo09V4DcoZmhI4j7M_NCJw", "user_id": "qT1-N9hjbyjMW4Mvq4uU4w", "date": "2020-09-30 19:55:51", "stars": 4.0, "text": "In the past this Starbucks has been nothing but drama for me. Today was a completely different experience. The baristas were ridiculously friendly and the service was wicked fast. The order accuracy has always been a triumph here. \n\nI usually find the cafe orders to be quite slow. It's possible that there is a completely new team. It's possible there's a new manager. I don't know what it is but boy it's like a whole new store. The drive thru is usually more reliable for speed. \n\nAs of September 30, 2020 they have recently reopened the cafe for some socially distant seating. The restrooms are still closed for guests.", "aspect_word": "baristas, service, manager, seating, restrooms", "sentiment": "pos, pos, pos, neg, neg", "sentiment_score": "0.6149, 0.8052, 0.5203, 0.5368, 0.3912", "emotion": "fear, surprise, joy, neutral, neutral, neutral, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "6rb-V_nq4LxhVuBvtviwHg", "business_id": "-SHyhef2yNmj9mlnC_htGg", "user_id": "x8ws0NLLd6XKedn9Lpfpdg", "date": "2020-05-18 21:45:13", "stars": 1.0, "text": "This place has a rude owner. Needs to learn AZ state concealed gun laws. There is NO concealed law in AZ. Yes it was in the open for everyone to see. He asked me if I had a concealed permit. Learn yur laws sir. I don't care if Yu have a sign or not on yur window. I could have put my shirt over it and Yu would not have noticed a thing. And better yet got my business. I will NEVER go in there and spend my money ever again. I have gone in there many times. NOT ANYMORE!!!!!", "aspect_word": "owner", "sentiment": "neg", "sentiment_score": "0.9003", "emotion": "disgust, neutral, neutral, neutral, neutral, neutral, surprise, joy" }, { "review_id": "V566yTdLKFuZ0hjGzN2U4g", "business_id": "MQXOzhLEF-SV4azYDlOLeg", "user_id": "_BcWyKQL16ndpBdggh2kNA", "date": "2008-12-04 21:29:52", "stars": 2.0, "text": "2 stars is plenty generous for this chain of BLAH seafood (all pre-frozen) and bisquick (Cheddar Bay) biscuits.\n\nIt's the Olive Garden of the sea.\n\nAnd my brother in law and his wife both worked here when they were just out of high school, met and fewll in love here and now are married. Best thing to come out of a Red Lobster in my opinion. Certainly the food is not \"gourmet\".", "aspect_word": "seafood, bisquick, Bay, Olive, Lobster, food", "sentiment": "pos, neu, neu, pos, neu, neg", "sentiment_score": "0.3122, 0.3587, 0.4749, 0.3665, 0.3696, 0.3969", "emotion": "neutral, neutral, joy, joy, neutral" }, { "review_id": "pi9dq_Lv3s5MRxUqIqx9ZA", "business_id": "PUwwSNkhjRgdvZqawwJs7w", "user_id": "xgoiaVFGKssbf3Jhh2Qyzw", "date": "2015-08-07 21:19:39", "stars": 1.0, "text": "Hall in the wall dump with high mileage cars. Mine had 34000 with stains on seats and transmission seemed iffy at best...\nOnline says 6pm and yet they close at 530.\nExplained and customer service was horrible.\nI'll go out of my way to go to another location and you should too!! Never again.\nCharged me an extra 110$ for their mistakes \nMaybe it was a corporate mistake by changing the hours yet on every online source it says 6pm", "aspect_word": "transmission, customer, service", "sentiment": "neg, neg, neg", "sentiment_score": "0.4582, 0.7689, 0.7342", "emotion": "sadness, neutral, neutral, surprise, fear, neutral" }, { "review_id": "LTAjYh2jT-dw4aQjRCBkXg", "business_id": "g2jxxtlRxZjTBRUwjRIHYQ", "user_id": "OIDpKC2p61qVO_spPqw1qA", "date": "2015-05-24 01:50:52", "stars": 4.0, "text": "In another review about Cracker Barrel, someone wrote that \"if you've been to one Cracker Barrel, you've been to them all.\" I have to agree, in the kindest way possible. This location, like the several other locations I've visited, has good country food, excellent coffee, interesting and homey decor and friendly, prompt service. \n\nIf I don't get breakfast, I usually get the meatloaf and mashed potatoes -- my favorite. Their biscuits are good, too, and they serve them with real butter (yay!).", "aspect_word": "food, coffee, decor, service, breakfast, meatloaf, mashed, potatoes, biscuits, butter", "sentiment": "pos, pos, pos, pos, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.4621, 0.7805, 0.7561, 0.8207, 0.6993, 0.4612, 0.2468, 0.4828, 0.7557, 0.5194", "emotion": "neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "8hb1N7P0mWtwIL8kqx1_1Q", "business_id": "TlusNUxZToaR7yjn69H5JA", "user_id": "urlqwP8MH8SPsxEbl-owrA", "date": "2018-07-19 17:00:06", "stars": 3.0, "text": "McDonald's is not my jam but when I'm on the road for work I know I can get a quick salad and hopefully a clean, functioning bathroom. This location delivered on the salad. It's a newer site so the interior is updated and the place feels clean and bright. The service was quick and the cashier polite. The wait was several minutes but the chicken on my salad was piping hot. I'll take the wait if the food is fresh. There was a guy cleaning tables and a staff member walked through the dining area to make sure everyone had what they ordered and get anything, such as napkins, that was needed. This place is a huge improvement over typical McDonald's. \n\nThe flushing mechanisms on the toilets need to be addressed because there is no reason to have toilets that do not flush properly. Clean, fully operational bathrooms are a must for restaurants.", "aspect_word": "salad, bathroom, interior, place, service, cashier, wait, chicken, food, tables, staff, dining area, toilets, bathrooms", "sentiment": "pos, pos, neu, pos, pos, pos, pos, neg, neu, neu, pos, pos, neu, neg, neu, neg, neg, pos", "sentiment_score": "0.4739, 0.6394, 0.5974, 0.5218, 0.5175, 0.6815, 0.5265, 0.4101, 0.2741, 0.6537, 0.2787, 0.4481, 0.3599, 0.3487, 0.5775, 0.4234, 0.4589, 0.3742", "emotion": "neutral, neutral, joy, neutral, neutral, neutral, disgust, neutral, neutral" }, { "review_id": "vveJjPHRzJ7WxR8kP2JMzg", "business_id": "usp2gEf_Y2Uf4bxIxET1_g", "user_id": "cX7XsjPTHvvboGGAj0nxfg", "date": "2019-09-01 13:41:03", "stars": 1.0, "text": "The worst cheesesteak I've ever had. I'll make it simple:\n\nMeat was kept in aluminum container until ready for sandwich. It wasn't cooked on the grill and definitely not cooked with onions. It didn't have the right consistency and it just tastes BAD. \n\nDude was stingy with the beef- it didn't cover the entire sandwich!! \n\nThe cheese never melted because of the lukewarm beef. \n\nRoll wasn't toasted or even put on the sandwich while cooking. It didn't taste fresh either. \n\nThe people working here didn't care and just went though the motions; no desire to make a good sandwich or even give you one for the $11 you pay.", "aspect_word": "cheesesteak, Meat, sandwich, grill, onions, beef, cheese", "sentiment": "neg, neg, neu, neu, neg, neg, neu, neg, neg, neu, neu", "sentiment_score": "0.5864, 0.7563, 0.8155, 0.7204, 0.5031, 0.6690, 0.6281, 0.7567, 0.6154, 0.6851, 0.5748", "emotion": "disgust, neutral, neutral, disgust, anger, neutral, neutral, neutral" }, { "review_id": "PAlty-HQtxjQ4aow-wYpkw", "business_id": "bvA6-yas49ezDM5xHc9FbA", "user_id": "xaQrm6O1rshtPLWTpG2Y_Q", "date": "2018-06-06 00:44:54", "stars": 4.0, "text": "We were greeted by a lovely hostess who informed us of the drink specials whenever we asked. We were seated promptly and greeted by our server. He suggested the enchilada soup which was excellent. My friend and I then proceeded to order our entrees. She got some chicken avocado sandwich and I order the chicken ranchero tacos. She said hers tasted good but I don't think the chicken in my tacos was cooked all the way and the pieces I found that were, were very fatty. We alerted the waiter and he returned it to the kitchen and I ordered a house salad which was good. The manager then stopped by to ask how things were. We told him we were struggling with figuring out how to split the tickets correctly so he assisted us. Overall the employees were great and very helpful, I just wish the tacos would have been better.", "aspect_word": "hostess, drink, specials, server, enchilada soup, entrees, chicken avocado sandwich, chicken ranchero tacos, chicken, tacos, waiter, kitchen, house, salad, manager, employees", "sentiment": "pos, pos, neu, pos, pos, pos, neu, neu, neu, neg, neu, neg, neu, neu, pos, pos, pos, pos", "sentiment_score": "0.8869, 0.3340, 0.5717, 0.4699, 0.7729, 0.5329, 0.5309, 0.5065, 0.4599, 0.3254, 0.5232, 0.5003, 0.6050, 0.3843, 0.4349, 0.4795, 0.7874, 0.5301", "emotion": "joy, joy, neutral, neutral, neutral, disgust, neutral, neutral, joy, neutral" }, { "review_id": "2qJj0bc5U3grH7BvohLpBQ", "business_id": "BEWHDvsB91QDl26pTQRm4g", "user_id": "AodEc154xnzp6_0l1yvV1Q", "date": "2015-06-03 21:21:23", "stars": 1.0, "text": "Terrible service at the pharmacy. I felt like a ghost. I stood there with another guy and nobody acknowledged us for over 5 minutes. That's a fail in my book. What's worse is that after 20 minutes of waiting the computer system wasn't working and I left without the medication I needed.", "aspect_word": "service", "sentiment": "neg", "sentiment_score": "0.8734", "emotion": "fear, fear, sadness, disgust, neutral" }, { "review_id": "6UroVaQq8oYz-zunR5_Bqw", "business_id": "vjfIX8pA4jthAq102XEYtQ", "user_id": "E3ZTVvFGXe2AITXdl0HXyA", "date": "2016-02-16 23:35:07", "stars": 3.0, "text": "I've been a member here for a little over a year. \n\nPros: Cheap membership and its a huge gym with tons of different machines. Tanning stand up and lay down beds, as well as massage beds and chairs. Extremely nice staff, very helpful and friendly. A large drink variety with decent prices. Bring a friend if you have a black card, unlimited. \n\nCons: Parking is a headache. Don't even think about going during the busy hours, or you won't find parking. This location is usually a mess, with over flowing garbage cans. The tanning bed rooms are ALWAYS a mess. The beds don't get clean very often (or it seems at all) because there is dirt and hair under the acrylics. There is usually garbage overflowing the cans and paper towels on top of the dispenser instead of inside.", "aspect_word": "staff, drink variety, prices, Parking, parking, location, tanning, tanning bed rooms, beds, dispenser", "sentiment": "pos, pos, pos, neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.7602, 0.4117, 0.6862, 0.6508, 0.6240, 0.5542, 0.4229, 0.3559, 0.5966, 0.3740", "emotion": "joy, joy, neutral, joy, joy, neutral, neutral, disgust, disgust, disgust, neutral" }, { "review_id": "fSTK2oECVOGur1ceDHyX6g", "business_id": "3qZiXA_i4eQ3i4_QXvkhPA", "user_id": "5d8eYzWIBYx3TTE5mMPURw", "date": "2010-10-08 02:56:38", "stars": 5.0, "text": "I love this store! I stop here for coffee every morning on my way to work. The coffee here is so addicting and is much more cost effective than going to Starbucks. \n\nThe staff is always friendly and usually very fast with the service. Never in the drive through for more than a minute or two. This is great, esp since morning traffic can be so unpredictable heading into Nashville on I-40. \n\nWhen I do have time to go in sometimes on the weekends the store is always clean and whatever is out of place if usually corrected quickly by the manager. \n\nThey added wireless a while back and it would be great if they had some chairs that were just a little bit more comfortable and I could see me working from here some days.", "aspect_word": "coffee, staff, service, manager, chairs", "sentiment": "neu, pos, pos, pos, pos, neu", "sentiment_score": "0.5420, 0.7637, 0.8398, 0.7825, 0.5310, 0.4288", "emotion": "joy, joy, joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "fAyEXzB6103n16U9RMt_qw", "business_id": "rz1CJQrnI3q4-GyAf6mFoQ", "user_id": "vbTVyyBl88xVRlTQcBXTUA", "date": "2019-02-01 03:35:09", "stars": 1.0, "text": "This restaurant is simply atrocious, especially for the prices they charge! I don't understand how people can eat here!\n\nI started with an appetizer of Steakhouse mac. Can you mess up fried mac 'n' cheese? Yup, they found a way. The batter was okay, but the interior was reminiscent of the disgusting macaroni and cheese that comes in a box with fake powdered cheese.\n\nThe entrees. Sheesh! Could you really go wrong with steak medallions in garlic butter? Apparently you can. Despite the appearance of the word \"steak\" in the name Outback Steakhouse, the steak was horrible! In fact, this is the first time in my life I've ever eaten a cold steak. COLD! STEAK! And the quality? Yuck! I think they took the most deplorable meat on the planet, maybe McDonald's hamburger patties, and chopped them into medallions. That's how bad the quality was. What they claimed was garlic butter added absolutely no flavor to the steak. The dish was completely flavorless and the meat was tough and filled with gristle. Maybe the worst cut of meat I've ever eaten?\n\nThe french fries were unappetizing, luke warm and occasionally burnt. Again, how do you mess up french fries? The loaded mashed potatoes? Yikes! These were topped with rock-hard, stale, imitation bacon bits, not real bacon, and utterly flavorless cheese.\n\nBasically, this Outback is selling horrendous food at inflated prices, and apparently there are enough suckers in Cool Springs to keep them afloat. There are so many amazing places to eat within minutes of Outback, you'd have to be out of your mind to eat here.", "aspect_word": "prices, appetizer, Steakhouse, batter, interior, macaroni, cheese, entrees, steak, medallions, butter, quality, meat, hamburger, patties, garlic butter, flavor, dish, flavorless, gristle, cut, french fries, loaded, mashed potatoes, bacon bits, bacon, food, Springs, Outback", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg, neu, neg, neu, neu, neu, neg, neg, neg, neg, neg, neu, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neu", "sentiment_score": "0.8459, 0.6510, 0.4632, 0.7160, 0.7156, 0.4232, 0.2303, 0.4476, 0.2987, 0.6422, 0.3136, 0.3743, 0.3390, 0.8215, 0.6076, 0.6762, 0.7226, 0.4827, 0.2245, 0.3668, 0.2421, 0.2667, 0.6737, 0.3441, 0.6546, 0.6109, 0.7514, 0.6229, 0.7641, 0.3870, 0.2824, 0.5768, 0.7501, 0.6315, 0.5663, 0.4587, 0.5662, 0.5516, 0.6876, 0.6830, 0.7061, 0.6487, 0.7293, 0.1804, 0.2108", "emotion": "disgust, neutral, disgust, neutral, surprise, disgust, disgust, disgust, neutral, disgust, disgust, disgust, disgust, surprise, neutral" }, { "review_id": "RNKesznMOaUv2cRS-SR3bA", "business_id": "aK6R2akvIK9ijw3FvDy8vw", "user_id": "N_wWA4wWWBk58M2a2Xh64w", "date": "2012-08-04 05:12:52", "stars": 1.0, "text": "Let me preface this with the fact that I have no fucking idea if this was the Jack in the Box I went to. I just know I told my friend \"oh I've never seen a Jack in the Box\", and he immediately turned into the drive thru.\n\nThe tacos are like Jamaican Beef Patties filled with questionable meat that smells like cat food.\n\nI got pretty sick after my trip to STL, and I really just wanna blame the JIB on it. It causes cancer. I know, because I'm a doctor.\n\nIt was the beginning of the end.", "aspect_word": "tacos, Patties, meat, food, JIB", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.6222, 0.3562, 0.7647, 0.3331, 0.5056, 0.2903", "emotion": "anger, surprise, disgust, sadness, neutral, neutral" }, { "review_id": "t7kbOqXlqA9-rGRkXTAmDw", "business_id": "13NG8W2DG_eKRn3ppYw5Ow", "user_id": "kk-Godb1NBIexrsUtSmYGw", "date": "2018-07-09 02:11:57", "stars": 1.0, "text": "this store won't honor the ad printed at all or substitute the stock they have to make the sale right , I find the employee MANAGEMENT Rude, and unprofessional, they never should have built this store in mount laurel for one the call it a superstore?? and a small size superstore at that...??? based on MANY items that appear in their ads and a false explanation about why they don't honor what they advertise as the product is CLEARLY In bold large print in the June 29th July 14th ad.. is false advertising at its best!!! the exits built here are not good at all it causes more entrance exit problems near the NJ turnpike and fellowship road Rt 73 highway is pathetic \nNEVER AGAIN in or at a wal mart period!!", "aspect_word": "employee", "sentiment": "neg", "sentiment_score": "0.6888", "emotion": "neutral, neutral, neutral, neutral, sadness" }, { "review_id": "HN7EfetNzBEblWHKle8CBA", "business_id": "zr3z36d9rRX68wKcHstOmA", "user_id": "cHQX-NYnY9pD34nrTdljKg", "date": "2012-06-01 21:39:05", "stars": 4.0, "text": "It's a Sonic, if you have been to one you have been to them all. But I can say the staff here is amazing, they are super uber friendly and it makes you feel warm and fuzzy, if that's possible at a fast food place. Sonic has always been on of my favorite fast foods and always fills me up in a pinch.", "aspect_word": "staff, foods", "sentiment": "pos, pos", "sentiment_score": "0.8804, 0.4307", "emotion": "neutral, joy, neutral" }, { "review_id": "3N4OkNraKhPkFSceADMchQ", "business_id": "BLfyu1eNGM4xVnrhgJaiCA", "user_id": "_cpU0VVdQcfN5AnuL6M56A", "date": "2018-08-29 23:16:53", "stars": 3.0, "text": "We stopped in here for some sun lotion and found what we needed. The store is laid out we're you can find about anything you need in here.If you need beer this place has it,my girlfriend bought some salt water taffy she loved it.\nGood to stop in just to soak up the air. Lol", "aspect_word": "beer, water", "sentiment": "neu, neu", "sentiment_score": "0.6687, 0.4216", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "DeY8hjZbOh57JDhN6QAQMw", "business_id": "Ah2gjiO-HArE2VPGiMKeiA", "user_id": "rAJBp1rOWKS8mdnm_FT55g", "date": "2016-02-16 17:41:51", "stars": 3.0, "text": "Went for lunch with friends, it was aliright, wish they had more vegetarian picks, but nice atmosphere. Lavoris had the wings, Calvin had wings too - they shared the sliders. I had the fried pickles, mozzarella sticks, and the quesadillas. We had drinks the Tropical Long Islands and regular Long Island. Our waitress was prompt and nice.\nThey just need a more vegetarian items!", "aspect_word": "lunch, atmosphere, wings, sliders, fried pickles, mozzarella sticks, quesadillas, drinks, waitress", "sentiment": "neu, pos, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.8726, 0.8824, 0.6047, 0.5042, 0.4523, 0.3899, 0.4617, 0.3844, 0.7564, 0.7194", "emotion": "joy, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "oSDNme14URVB5uwLNZPaAA", "business_id": "XWkLuGToAv2numigLeahtA", "user_id": "KAcwxzwWtJm-OfgjdjPYdQ", "date": "2013-04-27 17:41:28", "stars": 3.0, "text": "It's a Lowe's, they have hardware, fixtures, etc. I'm reviewing this particular Lowe's because I've had some weird customer service experiences here. The last one was a doozy, with my mom having to get a manager to complain about one of the employees. I can't repeat some of the things my senior citizen mom said about this employee, but none of it was good. The other employees are helpful and knowledgeable, so as long as you avoid the rude employee here, you should have a fine experience at this store.", "aspect_word": "customer, service, manager, employees, employee", "sentiment": "neg, neg, neg, neg, neg, pos, neg", "sentiment_score": "0.7576, 0.6228, 0.7896, 0.8122, 0.7598, 0.7276, 0.7357", "emotion": "neutral, disgust, neutral, neutral, neutral" }, { "review_id": "sWFjTu0IvUDBegkmwkOopw", "business_id": "-qOJ_jfpRjS15XNBHFOdfA", "user_id": "l0U893RGsAZSrDPnJvkFig", "date": "2016-02-03 03:22:09", "stars": 1.0, "text": "I dropped off 6 packages and paid $300 to mail them. Got a phone call 4 hours later saying that one of the packages was misquoted and they needed an additional $50. Since this was their fault, I asked them to meet me half way. They declined and so did I! Poor customer service!!", "aspect_word": "packages, customer, service", "sentiment": "neu, neg, neg", "sentiment_score": "0.4923, 0.7131, 0.5595", "emotion": "neutral, sadness, sadness" }, { "review_id": "ElRIpoeo8nCPUP6bujUT6g", "business_id": "R8ZlNrV6DWz3vlU8sb0zdg", "user_id": "Ri1ZDm9_MDP-yNYguWLQIA", "date": "2018-07-13 01:42:29", "stars": 1.0, "text": "So I go to planet fitness and I'm waiting on a tanning bed, I was the next in line, clearing signed in right after this girl. Some dude walks up and is standing by the counter and they gave him the bed, WTC!?!? Then he has the nerve to tell me he was after her. Excuse me but NO HE WASN'T! Such bullcrap", "aspect_word": "tanning, counter", "sentiment": "neu, neu", "sentiment_score": "0.4421, 0.5051", "emotion": "neutral, surprise, anger" }, { "review_id": "3PznMJ4Q392uJyfPF7PgZg", "business_id": "yeTuU8u0aB1ujmofhDUGxg", "user_id": "lX1wAKVmEQEj5V5VsRh_3Q", "date": "2016-05-24 16:04:20", "stars": 5.0, "text": "Although they tend to employ local high schoolers during the year, the service is always phenomenal and the food is hot. I've ordered \"To-Go\" a few times and it really looks like they try their hardest to make sure the food you take home is hot and fresh! Great pit stop off the highway for some good food.", "aspect_word": "service, food", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.9014, 0.8771, 0.7351, 0.8657", "emotion": "joy, neutral, neutral" }, { "review_id": "ZmmoiNzvnsln2_-MEFPD-Q", "business_id": "qvGoBKNSoW6PW1eE0C3t6A", "user_id": "ZxjOitafHu6o5crXllN8pQ", "date": "2021-12-18 00:47:11", "stars": 5.0, "text": "The new ShakeShack opened downtown Indianapolis \nIt's a great place to get good-quality burgers and chicken sandwiches, their menu is small but everything is great! \nDefinitely good quality \nWe got the SmokeShack which comes with bacon and cheese and it was around $7, definitely not very cheap\nWe also got fries and purple cows, which is grapefruit soda with vanilla ice cream\nFor dessert we shared a black and white shake, worth the $6!", "aspect_word": "burgers, chicken sandwiches, menu, bacon, fries, grapefruit soda with vanilla ice cream, dessert, shake", "sentiment": "pos, pos, pos, neu, neu, neu, neu, neu", "sentiment_score": "0.8398, 0.6424, 0.5205, 0.4319, 0.4458, 0.4947, 0.7917, 0.3474", "emotion": NaN }, { "review_id": "2aT5XXcIvGx_7ZQKx4dJGw", "business_id": "kWru4cXHzbVVBepEetPzZg", "user_id": "XfdP4UU3xMcdJbM3qUIaPA", "date": "2015-11-11 14:46:47", "stars": 1.0, "text": "I don't know how this place stays open, honestly. The service was terrible, the food even worse...it's a shame, really. I remember coming to Steak-n-Shake when I was a teenager/early 20s and having a great meal every single time. Now? The portions have been shrunken to a mere child's meal, and your server takes 15 minutes to bring a cup of coffee? What happened?\n\nMy fries looked and tasted like they were stale then thrown back into the fryer to bring them back to temp, then sat under the heat lamp until they became greasy blobs of inedible nastiness. My server forgot the cheese sauce for my fries, which could be excused had we not been one of three tables in the entire restaurant. Oh, and they seated a large and loud group directly behind us, making our meal even less enjoyable, which I didn't know was possible up until that point.\n\nWho's the manager of this establishment? He or she obviously doesn't give two shits about this place, the employees or the customers. Bring in someone who does.", "aspect_word": "service, food, meal, portions, server, coffee, fries, fryer, cheese sauce, tables, manager, employees, customers", "sentiment": "neg, neg, pos, neg, neu, neg, neu, neg, neu, neg, neg, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.9156, 0.8725, 0.5352, 0.8790, 0.7287, 0.8752, 0.5173, 0.7974, 0.3705, 0.8809, 0.5491, 0.4351, 0.4428, 0.6743, 0.8000, 0.7705, 0.3006", "emotion": "surprise, disgust, neutral, neutral, disgust, neutral, disgust, neutral, joy, neutral, neutral" }, { "review_id": "UPuAGdDz4voY3MBwx8QHtA", "business_id": "IVHSJYj7Z1srKbZNhmxM7Q", "user_id": "B-YHQ4-S3suX3MVLGcmYlA", "date": "2016-04-26 00:12:09", "stars": 5.0, "text": "The staff at subway were very friendly and helpful in creating my delicious sandwich. They helped me eat fresh with all of their vegetable options that were available. They were however out of banana peppers at the time of my visit, but it was OK. I ordered a italian BMT, and my wife got the meatball sub. We were both very happy. The restaurant was also very clean and the washroom was in impeccable cleanliness.\nThank you to all 3 subway employees it took to create and ring out my order.\nOverall 5 stars for helping me to combat my hunger after kayaking the Harpeth River.", "aspect_word": "staff, sandwich, vegetable, options, peppers, meatball, meatball sub, washroom, employees", "sentiment": "pos, pos, pos, neu, neu, pos, neu, pos, pos, pos", "sentiment_score": "0.8757, 0.7848, 0.4581, 0.3751, 0.4832, 0.3833, 0.4432, 0.4294, 0.2582, 0.4549", "emotion": "joy, neutral, joy, joy, neutral, neutral" }, { "review_id": "m3BC071uckvpKCuy3uqrZA", "business_id": "PVcNKTDk7SohKofEIglcPw", "user_id": "0fZOqhiRTq6r0-X6PO_Low", "date": "2018-12-23 19:56:16", "stars": 1.0, "text": "We were severely disappointed with our mod experience. We ordered 3 regular pizzas, a mini and some cheese dipping sticks. Although the toppings were yummy and fresh, there were hardly any on our pizzas to taste. We could have paid the same amount of money at aaaaany pizza place in stl and actually felt like we had a meal and had leftovers. For the amount of money we paid I expect to have more than a tablespoon of cheese on my pizza. Honestly you'd get more toppings on a frozen pizza or maybe even a lunchable pizza if I'm brutally honest. Just skip it, we surely won't be back.", "aspect_word": "pizzas, cheese dipping sticks, toppings, meal, pizza, lunchable", "sentiment": "neu, neu, pos, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.3529, 0.4109, 0.5428, 0.6926, 0.6095, 0.5112, 0.3177, 0.6491, 0.3559", "emotion": "sadness, neutral, neutral, joy, surprise, neutral, neutral, neutral" }, { "review_id": "mk2lp2wrKgQT2lstNhaxkA", "business_id": "fDMEHZ_0UqQF3CJGYmq4Kg", "user_id": "wsc6EkWfDnru6vmS3e5OnQ", "date": "2011-03-23 01:56:50", "stars": 4.0, "text": "My very first time drinking Dunkin' Donuts coffee and I have to say it was much more than your average cup o' joe. Better than AM/PM (do they have these in FL?) Better than most quickie stores, better than watered down church coffee and no, not better than Starbucks, but, common' the price is right, it's fresh, and no bitter aftertaste with lots of add-in plus half & half instead of that cotton seed oil flavored crapola.", "aspect_word": "coffee, price", "sentiment": "neu, pos", "sentiment_score": "0.3386, 0.3950", "emotion": "joy, neutral" }, { "review_id": "QIwsAo5MY1vqbw8FNc2H2w", "business_id": "AItk5AvCyEg65LZMuhj8Vg", "user_id": "Ttn1RtATzZBtWsx6MoPGqQ", "date": "2017-08-01 15:08:16", "stars": 5.0, "text": "Handy Mt. Airy location. Excellent, highly attentive staff. I dropped a car off last week, and it took about 1 minute to check it in. I'm not kidding. Staff person was already in the lot for a customer, and came right over to take care of my drop-off. And you have to LOVE the flowering rose bushes in front of their sign on Germantown Avenue.", "aspect_word": "location, staff, Staff, bushes", "sentiment": "pos, pos, neg, pos", "sentiment_score": "0.7713, 0.8996, 0.5053, 0.4003", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "eaoLFMJHdDStIt2IFGD8LQ", "business_id": "KLblr3m-OHJXOIs853uNHg", "user_id": "rAJBp1rOWKS8mdnm_FT55g", "date": "2018-03-26 08:56:44", "stars": 4.0, "text": "My love and I went to Sunday 3/25 dinner, originally we were at Cracker Barrel across the street but I could eat anything there so we decided just to drive right across. The place was empty when we arrived we even had to ask the 2 employees out front were they still open. Our hostess (African American young lady with short hair sorry forgot her name) was very kind with great customer service, we were attended to immediately. The place was clean from what we could see, It took us a moment to look over menu but we ordered, I had the appetizer sampler (which was delicious he ate the chicken strips) I had the Red Velvet pancakes with hash browns & he had the breakfast sampler with OJ for the both of us. I can't complain the food was good and didn't take long at all. To get our to go boxes and receipt was prompt as well. I will definitely return to location plus recommend.", "aspect_word": "dinner, employees, hostess, customer, service, place, menu, appetizer sampler, sampler, chicken, strips, Velvet pancakes, hash browns, browns, breakfast sampler, food", "sentiment": "neu, neg, neg, neg, pos, pos, pos, neu, neu, pos, pos, neu, neu, neu, pos, neu, pos", "sentiment_score": "0.8544, 0.6010, 0.6242, 0.3361, 0.6612, 0.3051, 0.3932, 0.7455, 0.4234, 0.3386, 0.4020, 0.3678, 0.3912, 0.3966, 0.3420, 0.5240, 0.6151", "emotion": "joy, neutral, joy, neutral, joy, neutral" }, { "review_id": "_Y_Xry_B5RZivZM63OgJdg", "business_id": "iCli98lWdEh_5xyWzBvE5g", "user_id": "XwbnUSJeDscLDGfe4A1x3Q", "date": "2008-04-12 22:05:16", "stars": 3.0, "text": "the overly enthusiastic rent-a-pig at the door won't let you bring in backpacks for some reason. Just point out all the women carrying purses and the hypocrisy will confuse him long enough for you to put your headphones back in your ears and get your benedryl.\n\nBut, if you're lucky, you'll witness one of Connie's famous polite shouting matches with the younger staff over the loud speaker. If Connie is the only one working the registers and you're supposed to be helping, be prepared to be completely eviscerated. It is an art.", "aspect_word": "door, benedryl, staff, speaker, registers", "sentiment": "neu, neu, neg, neg, neu", "sentiment_score": "0.4881, 0.4101, 0.4708, 0.3679, 0.3056", "emotion": "sadness, neutral, neutral, anger, neutral, neutral" }, { "review_id": "kkTrBylm-CLK5d79AxTbmw", "business_id": "PQQNnWp9JHegFdOGP-AEBw", "user_id": "yV8JtQ7jtQ-y3TEoe_3Ikg", "date": "2017-10-26 01:09:08", "stars": 1.0, "text": "If you are looking for quality service and food DO NOT go there!!!!!\n\nThis establishment is an absolute joke. They are extremely unprofessional & inadequate employees. The first time I went to get my food they screwed up the order completely.\n\nThe 2nd Time was an absolute mess! My order was placed at 7pm, I arrived there at 7:20 they said I ordered at another pizza hut because they had no record of my call or order. I leave to try and \"find\" the \"right \"pizza hut and come to find out 10 minutes later it is at that very Pizza Hut that I originally went to. So after getting off the phone with the guy at Pizza Hut I return by 7:30. When I get there I pay for my pizza and they tell me that it will be another 10-15 minutes until my pizza done. So basically I have to wait for 45 mins to get a pizza at this point from a place that was't even busy!!!!!!!!!!!!!!!!!\n\nThis is the most horrible experience here and I refuse to ever go back,\n\nFind somewhere else to spend your dollar.", "aspect_word": "service, food, establishment, employees, pizza hut, guy, pizza", "sentiment": "pos, neg, neg, neg, neu, neu, neu, neg, neu, neu, neu", "sentiment_score": "0.4917, 0.4199, 0.5858, 0.8517, 0.4585, 0.4406, 0.4492, 0.5303, 0.6894, 0.6467, 0.6660", "emotion": "disgust, anger, neutral, neutral, neutral, fear, neutral" }, { "review_id": "XNQgjroaiW-laQ8Mg-DztA", "business_id": "7Ycg7RgBswvQ8yQqHe7CYQ", "user_id": "7P1d1ocjb-iMMO9p91bLeg", "date": "2021-01-22 11:44:50", "stars": 1.0, "text": "I agree with all the terrible reviews. I ordered a toasted bagel with butter, and got cream cheese. My coffee was more like a cup of sugar with a splash of coffee. The workers always look like they are just hanging out and that the customers are just bothering them. Close this place down already. All Dunkins are terrible, but if you must have Dunkin, avoid the Pine Hill Dunkin...plenty of other Dunkins that suck less.", "aspect_word": "bagel, butter, cream cheese, coffee, workers, customers, Dunkins", "sentiment": "neu, neu, neu, neg, neu, neg, neg, neg, neg", "sentiment_score": "0.4135, 0.3464, 0.5080, 0.4142, 0.3958, 0.8830, 0.5335, 0.4798, 0.3905", "emotion": "fear, neutral, anger, sadness, fear, neutral, neutral, disgust, neutral" }, { "review_id": "2oOsdxvEiyNjIEw6BFcukg", "business_id": "sZyBB8wv0O1We1x40-Edug", "user_id": "J4a0YR8lfdd91TlqQtC0HQ", "date": "2017-05-17 21:45:33", "stars": 4.0, "text": "Ok, let me count...1, 2, 3, 4, DD's within a 1 mile radius. I feel like I'm back in Rhode Island where there is one on every corner ! \n\nThis one happens to be at the entrance of our development so it is very convenient. They still have some kinks to work out, as any new business has. They messed up my sandwich one day and today just didn't put enough ice in the iced coffee. It's ICED coffee, that means ICE, not just a few cubes either. Nothing worse than luke cold ice coffee. The donuts are great. \n\nOf course we'll be a regular customers here since it's so close by. I'm hoping in time, they'll be perfecto !", "aspect_word": "sandwich, ice, iced, coffee, donuts", "sentiment": "neu, neg, neg, neu, neg, neg, neu, pos", "sentiment_score": "0.5020, 0.3643, 0.2333, 0.3270, 0.2219, 0.2853, 0.3059, 0.5852", "emotion": "neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, disgust, neutral" }, { "review_id": "jJUSCoUh2cGDryVBr1zC5A", "business_id": "O0e34ICtjtOZuvSN6-lGxg", "user_id": "w01M2qCEgKJToz6ucnwTSA", "date": "2011-07-27 20:15:55", "stars": 5.0, "text": "The service is always quick, and the food is as good as you can expect from Subway. It can get crowded during the lunch hour due to the government center across the street, but the staff handles the rush well. Dinner is usually an in-and-out experience. The staff is the best in the Lawrence area, and the restaurant is the best kept of the few around. I highly recommend.", "aspect_word": "service, food, lunch, staff, Dinner", "sentiment": "pos, pos, neu, pos, neu, pos", "sentiment_score": "0.8468, 0.8950, 0.5788, 0.6011, 0.7129, 0.8266", "emotion": "neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "czRDYghU4z17NiUiOkAhjw", "business_id": "2WP7yrPIdXaaZA_T50jcgA", "user_id": "ZOs2KHNdhO__7mIgAOMW4w", "date": "2014-07-15 13:38:10", "stars": 3.0, "text": "What is it with DD employees not knowing their own menu? I ordered a No. 1 Combo and the cashier asked me what size I wanted. I said \"whatever size the menu price of $1.98 gets me.\"\nShe said, \"small\"\nI double checked the menu and saw it said medium...so I corrected her. \nI know I sound bitchy but this exact same thing happened to me at the other DD on 4th St recently. \nWhy don't they know the size of coffee their most popular combo comes with? Its printed on the wall behind them. ...also I asked for a cruller and a boston cream, but received a cruller and sour cream doughnut.", "aspect_word": "employees, menu, Combo, cashier, price, coffee, cream, cream doughnut", "sentiment": "neg, neu, neu, neg, neg, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.5144, 0.8043, 0.4518, 0.6792, 0.3364, 0.7828, 0.3503, 0.7368, 0.4250, 0.3973, 0.4241", "emotion": "surprise, surprise, neutral, neutral, neutral, neutral, neutral, anger, surprise, fear, neutral, neutral, sadness, neutral" }, { "review_id": "PWNbzfq0kMgvniRITRrLrA", "business_id": "ZVkrLNK2Z6zSeCn4U9A7rg", "user_id": "EFsYoyD0mJnoq2k-ObvKTg", "date": "2012-08-25 22:51:35", "stars": 3.0, "text": "Hey, Dunkin' Donuts is Dunkin' Donuts, ya know what I mean? But, actually, this one is a cut - or maybe a half-cut - above. The staff is very friendly and accomodating. I nursed my iced coffee for about a half-hour (I was waiting to get a call to pick someone up from a Dr.'s appointment) and no one bothered me. The store was clean. The clientele was nice and diverse. The only negative is that they were out of Boston Creme donuts, but the new Oreo donut was a more than adequate substitute. There was lots of parking too. Actually, the parking lot was so big that it was a long walk from the parking space to the store. That's OK though. It was an opportunity to walk off the Oreo donut.", "aspect_word": "staff, iced coffee, clientele, parking, donut", "sentiment": "pos, neu, pos, pos, neg, neg, neu", "sentiment_score": "0.8274, 0.3480, 0.6467, 0.4829, 0.5059, 0.5550, 0.3661", "emotion": "neutral, joy, anger, joy, neutral, surprise, surprise, neutral, joy, neutral" }, { "review_id": "1h3Go3TQ8GAXWkKp85l4dw", "business_id": "SzyE3RodeHXJh0oaND1YkQ", "user_id": "y5syo-1srmqf3NK19ppdKw", "date": "2018-07-27 14:58:23", "stars": 1.0, "text": "If I could give these guys zero Stars I would. Absolutely ridiculous they tell you that because I'm a veteran I have to register with my Lowe's in order to get my discount and I do so and they tell me I'm all hooked up in the whole track all my purchases attached to my phone number. I go in there needing a receipt to warranty out a DeWalt battery and they have no record of anything I've ever purchased even though every time I purchase something I give them my phone number that supposedly attached to a my Lowe's account. Talk to the store manager Samantha Who basically told me oh well sorry nothing I could do for you. I will take my business across the street to people who have a clue will never shop here again.", "aspect_word": "discount, manager", "sentiment": "neu, neg", "sentiment_score": "0.5386, 0.6682", "emotion": "neutral, anger, neutral, neutral, neutral" }, { "review_id": "x_RM9TTDYmBMW4AB6N0V1g", "business_id": "I9Fwoe-BZ9NGqr8YHVg_pw", "user_id": "JIspm7kQXzpz0ElnPGuCeA", "date": "2018-02-04 15:33:15", "stars": 1.0, "text": "Worst service ever. Absolutely have NO CLUE how to fill a simple order. Asked for two veggie flatbreads and got two egg and cheese. The stupidity is laughable. Food is actually horrible. Hash browns taste like they were fried in fish oil. Horrible and disgusting. Wouldn't go here ever again. The people working there don't even care. If I was the owner I'd be very concerned.", "aspect_word": "service, veggie, flatbreads, Food, Hash, oil, people, owner", "sentiment": "neg, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.8761, 0.4167, 0.4845, 0.8014, 0.5916, 0.3541, 0.6900, 0.7718", "emotion": "disgust, neutral, neutral, disgust, disgust, disgust, disgust, fear, neutral" }, { "review_id": "5IY03FAet0xqT908wVKMtQ", "business_id": "lpDOqBhkJlxACzKQGAj_uA", "user_id": "RgDVC3ZUBqpEe6Y1kPhIpw", "date": "2009-04-01 23:20:16", "stars": 4.0, "text": "Me gusta ir a Whole Foods, pero me da pena. A veces olvido mi bolsa y cuando llego a pagar, siempre me preguntan \"¿traiste su bolsa?\" En este momento pierdo no solo mi dignidad pero tambien los cinco centavos que podria ahorrar.\n\n-translation-\n\nI like to go to Whole Foods, but it makes me feel guilty. The thing is, sometimes I forget my bag and when I go to pay, they always ask, \"did you bring your bag?\" In this moment, I lose not only my dignity, but also the five cents I could have saved [by bringing my bag].", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, fear, sadness, neutral" }, { "review_id": "4jihRXrj1ab8ERtJzOrDrQ", "business_id": "Ayzn3hq3nrwav20nrRRtKg", "user_id": "nXMMoDzXRByQiWH9cf-FAQ", "date": "2011-10-14 16:29:11", "stars": 2.0, "text": "Our tax dollars at work. Lisa was right; you do have to stand in line here, just to get stamps! The hotel I was staying at ran out of stamps, so I went here to buy them. I was not impressed of course. \nThey do not have vending machines! \nIf you need to mail something and need to fill out one of those delivery confirmation slip, you better be prepared. They will tell you to go back to the line if it's not filled out. They have a big sign that states that all forms have to be filled before approaching the counter. However, they got rid of all the pens! Needless to say, I was less than amused.", "aspect_word": "vending, counter", "sentiment": "neg, neu", "sentiment_score": "0.4244, 0.5537", "emotion": "neutral, surprise, neutral, neutral, neutral, surprise, neutral" }, { "review_id": "6MWkRI7lrBrcUKx--qKCXg", "business_id": "vd83b0BC5yLf4ey4g0G-5w", "user_id": "ZHpm-NGMJq-Bakwt-00PrQ", "date": "2019-03-14 00:23:35", "stars": 3.0, "text": "Wendy's is always a solid go to for fast food! I love their chicken nuggets with ranch sauce! My fiancé and I stopped here for a quick dinner stop since we were out late. There was just a slight wait to order at the drive up with the cashier apologizing for the wait. She was very nice and attentive and verified every item we selected to make sure it was correct. The wait at the window was fairly quick only a minute or two. We ordered chicken nuggets with ranch, a Dave's double, and a spicy chicken sandwich. Our order was complete. Last time when I went, I got a 4 piece chicken nugget to tidy me over and they forgot my ranch. Just like all fast food restaurants, check your bag before you pull out of the parking lot!", "aspect_word": "food, chicken nuggets with, ranch, sauce, dinner, wait, cashier, chicken, nuggets, chicken sandwich, nugget", "sentiment": "pos, pos, neu, pos, neu, neg, neg, neg, neg, pos, neu, pos, pos, neu", "sentiment_score": "0.6611, 0.5540, 0.2864, 0.4998, 0.7486, 0.6587, 0.4348, 0.6935, 0.4197, 0.5157, 0.4227, 0.5433, 0.4174, 0.3795", "emotion": "joy, neutral, neutral, surprise, neutral, neutral, neutral" }, { "review_id": "FFWR30_Fe1JaCdOFHgOh9A", "business_id": "KvCugqi-3U2m3aq_4CdrzA", "user_id": "DqmXoOadNONkbOijiFL6Og", "date": "2019-09-10 00:44:00", "stars": 1.0, "text": "Terrible customer service at this Walgreens. I've been meaning to find another pharmacy because of how busy/slow they are and today really made up my mind. After waiting in line to find out that my prescriptions were not ready, I was asked to take a seat for about 15 minutes while they finished. The tech told me she would call me up when they were ready so I sat down a patiently waited. After 30 minutes I got a text that they were ready and I waited for her to call me up. By now, the line is about 10 deep. I finally went up o the counter to tell the pharmacist working the register that I've been waiting and the text said the scripts were ready. I explained that I already waited in the line once and didn't think it was fair that I wait in line again. To which she responded to go wait in line. No one else in that line had to wait twice so I didn't understand why I had to. She was very cold and rude, so I left without my much needed prescriptions. Very uncaring for the pain I was in and unprofessional. Yes, I am I'll be transferring my business elsewhere and I'm sure they won't even care. Terrible. If you can find another pharmacy, I recommend you do unless you have lots of time to spare.", "aspect_word": "customer, service, tech", "sentiment": "neg, neg, neg", "sentiment_score": "0.8074, 0.6274, 0.5280", "emotion": "fear, neutral, neutral, neutral, neutral, surprise, neutral, surprise, anger, fear, neutral, neutral" }, { "review_id": "4qDDPdo015Ayli5eMoy3uA", "business_id": "sf8w4vCA_ppXUAje04FjOQ", "user_id": "GcdYgbaF75vj7RO6EZhPOQ", "date": "2016-06-20 17:47:23", "stars": 3.0, "text": "I don't think I've ever had to pick up certified mail before. Usually if someone wants to know I received their letter, they'll send me an email with a read receipt. But there's still some old-school people out there, and I was the victim of one, so I made the 10-minute trek from my house to the post office in the scorching heat.\n\nUpon arrival, the girl requested my license for identification purposes. I gave it to her. She looked at it and told me I was supposed to have ID with my current address on it. Of course, I just moved back to Collingswood so I didn't have it. Somehow I convinced her that I was really me, and she gave me the letter.\n\nThe wait was short. The building was old. The trek to the post office was pointless because the letter was an exact duplicate of the one I had already received. But hey, at least I got some steps in for the day and now I know how to find the post office, should I ever need to mail a package or pick up certified mail again.", "aspect_word": "wait, mail", "sentiment": "neg, neu", "sentiment_score": "0.6743, 0.3478", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, joy, neutral" }, { "review_id": "5sImOCMHG3t5eZCrVFVLJQ", "business_id": "RHA7txgJwqFBMOdcGLS3AQ", "user_id": "_kqDzl8L0yJxPFTNUgLStg", "date": "2016-10-14 21:41:09", "stars": 5.0, "text": "Giving this place 5 stars. I can't believe people are really bitching about the \"quality control of breakfast sandwiches.\" \"My sandwich didn't have enough turkey bacon.\" Get over yourself. It's Starbucks. This place isn't competing for a Michelin Star. The people are nice, the service is prompt, the goods are as expected, and the place is clean. Don't give it one star because your Pumpkin Spice Latte had too much foam on the top. Bitch please. Ya'll giving Starbucks bad reviews on Yelp like ya'll won't be back tomorrow ordering the same basic AF items. Smh.", "aspect_word": "quality, breakfast sandwiches, sandwich, turkey bacon, service, goods, Spice Latte", "sentiment": "neg, neg, neg, neg, pos, pos, neu", "sentiment_score": "0.4804, 0.4423, 0.3967, 0.4881, 0.7930, 0.6387, 0.3375", "emotion": "joy, anger, sadness, neutral, neutral, neutral, joy, neutral, disgust, neutral, neutral" }, { "review_id": "xZjWeGaIVBdKroIzAxB9FQ", "business_id": "QZcLPdsNijgiqz-cds3efw", "user_id": "V6svk98_CD59tmE1X6HTzg", "date": "2012-09-09 01:33:54", "stars": 1.0, "text": "Pulled up and the girl offered breakfast specials of which we said hold one so we could quickly decide. (There was no other cars behind us waiting for us to get our act together or we'd have been faster.) When ready to order about a minute later the guy says we can't have breakfast. What the?!? They changed over for lunch in less than two minutes and it wasn't even 10:30 a.m. yet when they do the change over so they were running about 12 minutes ahead of schedule. We said she just offered us breakfast and it's not even 10:30 a.m. yet of which then he decided the best thing was to get rude and our answer was to drive off. I'll be writing McDonald's corporate about this one as well, unacceptable. Plenty of other places to pick from that won't offer rude service.", "aspect_word": "breakfast specials, guy, breakfast, lunch, service", "sentiment": "neu, neg, neu, neu, neu, neg", "sentiment_score": "0.5463, 0.7419, 0.7828, 0.8360, 0.7989, 0.7921", "emotion": "neutral, neutral, surprise, surprise, surprise, anger, neutral, neutral" }, { "review_id": "-Ir5VP-Xl4-ZVto86dWFeQ", "business_id": "tI2dmGD4MqJ94Gy_iQoCcQ", "user_id": "EMMKdK1cGrLSo08wgSYHJQ", "date": "2011-12-05 00:17:08", "stars": 5.0, "text": "I've always been a fan of Trader Joe's and the products they sell. I do a lot of my weekly shopping here, and enjoy the variety of snacks, meals, and \"semi-homemade\" touches they add to all their products. I don't feel so guilty eating the food they make and produce whether it be frozen, ready to eat, ready to cook, healthy snacks etc because I know they take care in the ingredients and are health aware. Trader Joes is a specialty kind of store, where you may not find some of the basic items you need from the regular grocery store, but you will still leave with a bag full of goodies and a good chunk of your list done (if not all). I especially love the enthusiasm in which all of the TJ's tackle the holidays and seasons complete with decorations, seasonal eating items, and flowers and unique plants. The staff is always friendly and helpful, and overall it is a great shopping experience.\n\nMy only complaint for the PA locations of TJs is lack of liquor. I miss 2 Buck Chuck.", "aspect_word": "products, snacks, meals, food, ingredients, plants, staff, liquor", "sentiment": "pos, pos, pos, neu, pos, pos, pos, pos, neg", "sentiment_score": "0.5130, 0.5020, 0.4400, 0.3910, 0.4813, 0.3649, 0.4989, 0.7300, 0.5395", "emotion": "joy, joy, sadness, neutral, joy, joy, neutral, sadness, neutral" }, { "review_id": "HmzoHHqyJdN9eLpJzGyBcA", "business_id": "E48H5Zpw3ndlu7KLHGRyHg", "user_id": "4YyJpeAr6jsY0FaIbLiTSQ", "date": "2018-07-24 03:51:40", "stars": 5.0, "text": "I had yet another fantastic experience at Ruth's tonight. We came in to celebrate my youngest daughter's swim season and the visit was a huge splash. Yes, I agree, that was uncalled for.\n\nSeriously though, as always the staff was awesome, the food was perfectly prepared and absolutely delicious, the ambiance was tops, and we went home stuffed.\n\nWe each had petit filets - tender, juicy, flavorful, sizzling in butter\n\nWe shared:\n\nBrussels sprouts - prepared with bacon - yeeeesssss!! \n\nFries - skinny little tidbits of joy\n\nCrispy lobster - sweet with a bit of crunchiness\n\nChocolate duo - Wow. Just wow.\n\nCreme brûlée - perfectly rich and decadent\n\nBottom line -\n\nI love this place.", "aspect_word": "staff, food, ambiance, petit filets, Brussels, Brussels sprouts, sprouts, bacon, lobster, Chocolate, Chocolate duo, Creme, Creme brûlée", "sentiment": "pos, pos, pos, neu, pos, pos, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.8704, 0.8725, 0.6574, 0.3267, 0.6919, 0.3793, 0.4245, 0.3240, 0.4415, 0.5047, 0.5280, 0.5577, 0.4212", "emotion": "joy, joy, neutral, joy, joy, surprise, joy, neutral" }, { "review_id": "R0JIMBPj0X4aksxfpznumQ", "business_id": "4K-6ZbfA8WW79x_rCof92g", "user_id": "t8h4gHhu28Hkx-UN59vEeg", "date": "2019-07-28 18:50:26", "stars": 1.0, "text": "Save yourself a few bucks and go to the next one. And just so you know, the employees at this location are the owners (probably because they're too greedy to pay anybody else) and will charge you for two six inch sandwiches if you are two people wishing to share a footlong so that they can get extra money. We were charged $15 for a footlong sandwich and when i tried to explain that it was bad customer service she (The Indian lady) just got louder and ruder talking over me. I choose not to support disrespectful and greedy owners / employees of any sort. Very ugly treatment toward their patrons. Save yourself a few bucks and go to the next one.", "aspect_word": "employees, owners, sandwiches, sandwich, customer, service, Indian, lady, treatment", "sentiment": "neg, neg, neu, neu, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8108, 0.8310, 0.5200, 0.4970, 0.7302, 0.5977, 0.6020, 0.3845, 0.8301, 0.7878, 0.5400", "emotion": "neutral, anger, anger, anger, disgust, neutral, neutral" }, { "review_id": "R3rFMMFTLF-IL5DaaidQ9A", "business_id": "h9LVl1yLP69rqWNmsGgALA", "user_id": "zWJGS255KIzi1foUubbTKg", "date": "2014-07-12 21:18:40", "stars": 1.0, "text": "Very poor service. Had to cancel my order and get a refund as first barista did not alert second barista of my order. Waited 15 minutes! Second barista was very rude and had a disrespectful attitude. First barista Alec could not give me management info. I will find on my own and follow up. Avoid this Starbucks at all costs.", "aspect_word": "service, barista", "sentiment": "neg, neg, neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8467, 0.6853, 0.3585, 0.5919, 0.3227, 0.7186, 0.3549, 0.6701, 0.3619", "emotion": "sadness, sadness, anger, sadness, neutral, neutral, neutral" }, { "review_id": "Ghq9cgzAWy-ucj8akkSP-g", "business_id": "LP6gCDg5h7NpD2ZSAUBgew", "user_id": "F3lu1icxJX5A5tCw-jVpTg", "date": "2015-03-03 21:15:36", "stars": 3.0, "text": "Not bad. Not amazing either. Just A-OK. \n\nHad the roast chicken with mashed potatoes. They give you the option of white or brown gravy. Mmm. Both sounded artery-cloggin' deelishious but I went with the brown which was supposedly lighter. Overall not bad for the cost. Juicy chicken!! Sad you cannot BYOB though. I had some red wine I would have liked to bring... alas.\n\nBeware, dinner rolls are like crack and will make you fat. But they're SOOO good.", "aspect_word": "roast, chicken with mashed potatoes, gravy, cost, chicken, wine, dinner rolls", "sentiment": "pos, neu, neu, neg, neg, neu, neu", "sentiment_score": "0.3636, 0.5174, 0.6533, 0.5837, 0.5953, 0.4284, 0.4327", "emotion": "disgust, surprise, neutral, neutral, neutral, neutral, sadness, neutral, neutral, sadness, surprise, neutral" }, { "review_id": "zRUzND5DalRLcAEuZzAovw", "business_id": "G7AEvOxbIUV2Em7FMmwXGQ", "user_id": "7L7oYXodgbjowfaIGHmDgQ", "date": "2014-10-16 00:54:00", "stars": 2.0, "text": "Sometimes you want FAST food, well.. not Fast.\nthere are 2 drive thru windows here, so that means a person behind you in line does and will always get their order before you and go in the other lane ahead of you in line. that is so messed up. And yes, they are extremely slow! The service is hit or miss, sometimes its really fine and they are nice, other times, like tonight, the girl rolls her eyes as I'm explaining something to her. Go at your own risk.\nUpdate, actually got cussed out by some crazy old man in the drive thru at this place because of the 2 lanes which are a nightmare, why McDonald's thought 2 lanes is a good idea is beyond me. and people think you took their spot, which I didn't but does it mean you have to cuss a woman out? Great experience.", "aspect_word": "food, service, man", "sentiment": "pos, neg, neg", "sentiment_score": "0.5369, 0.5323, 0.5690", "emotion": "neutral, neutral, neutral, neutral, neutral, fear, neutral" }, { "review_id": "315qkmt3qtGGMeaqvqh5aQ", "business_id": "O0-JXumMHDTbvFuH-2pozw", "user_id": "fs5bpfk-2pvq2v8S1De5pQ", "date": "2013-09-16 18:43:51", "stars": 1.0, "text": "this post office is always extremely busy. even if you think you are clever by showing up at 3pm on a thursday you will be waiting for an hour plus.\n\nthe sad part is, there are two windows but i've only ever seen one of them used, and i've been to this post office at least a dozen times now. and while poor lonely postal worker is dealing with the endless line you can clearly see plenty of other postal workers behind the glass yet not attending window number two.\n\nmy suggestion is to take a half day off work to use this post office, so that you have enough time to complete your transaction. or, go to 30th street. if you do use this post office make sure you have everything correct before getting in line. nothing worse than getting to the front of the line only to be told you filled out the wrong customs form, at which point you can a) fill it out the new form on the spot and piss everyone off behind you, or b) go to the back of the line and start over.\n\nif you just need stamps, go to CVS.\n\ngood luck!", "aspect_word": "worker, line, workers", "sentiment": "neg, neg, neg", "sentiment_score": "0.3402, 0.3874, 0.3180", "emotion": "neutral, sadness, sadness, neutral, neutral, neutral, anger, neutral, joy" }, { "review_id": "OCW5HXX9zadMw78pqRk2Xw", "business_id": "Cb1zMa_0Q4DOiWmQwLIS8w", "user_id": "fYQRSevbZr2ewibY6JTKig", "date": "2016-01-22 15:12:23", "stars": 1.0, "text": "i did not like that i was just going to browse and look around, told the lady when we walked in and she just kept following us around. I get it, you are trying to make a sale, but i told you many times we are just browsing, thanks for the help anyway!", "aspect_word": "lady", "sentiment": "neg", "sentiment_score": "0.4893", "emotion": "anger" }, { "review_id": "HI-p4ygpVvhzrjTRrKNptg", "business_id": "1NCfuVqsgK-PT4qZohk0Cw", "user_id": "UZHing02zDD6ZVOa0G6O6g", "date": "2014-05-24 22:06:36", "stars": 5.0, "text": "Been buying tires here for ages (various chains around the country) professionalism is consistent - ALWAYS. I always recommend the tire coverage - totally worth it. \n\nA car ran me off of the road and caused my tire to go flat - I was in and out for $9 (due to the warranty) in under 45 minutes. Not a bag deal people.", "aspect_word": "tire coverage", "sentiment": "pos", "sentiment_score": "0.3978", "emotion": "neutral, joy, fear, neutral, neutral" }, { "review_id": "40TbbM_2WBIkFBTZejNRwA", "business_id": "mrjako1zgJLJs6Urd5WyMQ", "user_id": "t229bOIZ0u0aDKfbVm8oYQ", "date": "2014-07-25 06:38:00", "stars": 1.0, "text": "Service was horrible. I went in the restaurant expecting to be greeted escorted to my booth, but it didn't happen. Instead, I waited several minutes for somone to acknowledge that I was waiting. The Hostess was sitting down at a nearby booth conversing. When I was finally escorted to my seat, it took about 10 minutes for the waiter to take my drink order. No one ever took my food order. After another 10-15 minutes, I left the restaurant. When I called to express my concerns, the manager reported that it was a busy night and they only had one server. I explained to the manager that there wasn't many customers in the restaurant during the time I was there. The manager's response was \"I'm sorry, what do you want me to do?\" So disappointing.", "aspect_word": "Service, Hostess, waiter, drink, food, manager, server", "sentiment": "neg, neg, neg, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.9195, 0.8557, 0.5447, 0.8333, 0.7635, 0.7836, 0.8866, 0.7958, 0.7633, 0.8861", "emotion": "fear, surprise, neutral, anger, neutral, sadness, neutral" }, { "review_id": "Eh0EccvexBgP2pIWPeA9WA", "business_id": "M3el6wWmdwyr9XQEmnGXWA", "user_id": "ZcsOJrUPlFnMoDsFWlC29g", "date": "2016-10-05 13:27:31", "stars": 3.0, "text": "Coffee ... oh the need for coffee plus a couple of coupons led me to Dunkin!\n\nAlways question their slogan because if America runs on Dunkin perhaps I have discovered the problem with our political divisions ... it would be so nice if both sides had breakfast together to start the day in friendly conversation so maybe the running is our problem.\n\nBut, I defer back to this nice chain experience.\n\nThis store is very clean with a friendly staff. In fact I have watched the micro area (Nothing is made fresh at Dunkins) being swept by staff.\n\nI enjoyed hearing music in the background plus the free wifi is a good touch to enjoy my pre-fab breakfast sandwich and a nice hot cup of \"JOE.\"\n\nThe turkey egg and cheese on flatbread tasted like it tastes at any Dunkins ... not great and perhaps a touch under good but that's what you get with pre-fab.\n\nThe coffee was fresh - hot and oh so right. The Double D earned their reputation with coffee (Ok and donuts but I don't eat donuts accept for Paula's Donuts in Buffalo NY).\n\nSo, if you want to drink coffee & read your paper or write a YELP review this is a pleasant spot to do that ... just ignore the hovering flies :-)", "aspect_word": "Coffee, coffee, breakfast, staff, wifi, breakfast sandwich, turkey egg, flatbread, Donuts", "sentiment": "pos, neu, neu, pos, pos, pos, pos, neu, neu, pos, neu, neu, neu", "sentiment_score": "0.3429, 0.6604, 0.6468, 0.7478, 0.5506, 0.4782, 0.2884, 0.2919, 0.3526, 0.4157, 0.4292, 0.3921, 0.5411", "emotion": "disgust, neutral, neutral, fear, neutral, neutral, joy, neutral, neutral, joy, disgust, neutral, neutral, neutral, joy, neutral, joy, neutral, neutral, neutral" }, { "review_id": "gxI4uyLrEWpiZqYZGj1yxQ", "business_id": "crDmS2Hux1Rwgylo6S022Q", "user_id": "zYFGMy1_thjMnvQLX6JNBw", "date": "2013-06-13 08:10:20", "stars": 4.0, "text": "Seriously strong Starbucks customer service! Today, while ordering my Chai Frap at the Chapel Hill store, I mentioned drink purchased Saturday night at Avon store location. It lacked NO Chai and I would have returned except I walked in 5 min before close and they locked the door behind me. I was asking if I needed to add extra Chai pumps to get the Chai punch I prefer. \n\nWoman taking my order works at Avon store, apologized to me, ask me a few questions and then comp'd my drink. Wow! Wasn't expecting that! I now take quick sip immediately if cold beverage before driving miles down the road. You know I'll be back at both stores with attention to service like this.", "aspect_word": "Starbucks, customer service, Chai, drink, pumps, punch, beverage, service", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.5874, 0.5257, 0.4815, 0.7198, 0.4001, 0.4465, 0.7693, 0.5686, 0.4572", "emotion": "surprise, neutral, surprise, neutral, neutral" }, { "review_id": "sG1dd1ri_gn9zNHoTi7NYA", "business_id": "1Ye_elsSB-XjKgWAHDwPbw", "user_id": "LR5KLo9TkFbuLTUnQXz0xA", "date": "2018-09-24 20:54:23", "stars": 3.0, "text": "I am a self proclaimed bar crawler in search of Happy Hours of all kinds be it at a trendy upscale restaurant or a tried and true hole in the wall on the corner of some block. Some of us Yelpers have nothing but disdain for chains but I have always thought they have their place in my food quest, more specifically CHEAP Happy Hours. If you want a cheap drink and a cheap snack to go with it you can't beat the TGI Fridays and Green Turtles of the world. \n\nBut Applebee's had slipped away from me some time ago until late on a Saturday night a co worker and I slid onto some bar stools after a late shift. He had been the night before and was still marveling over his 14.00 tab which consisted of mozzarella sticks, French fries and two Long Island Ice teas that he described as \"potent\". \n\nSay no more! Ordering the exact same thing plus some boneless buffalo bites for me, the damage was a mere 25.00 for four drinks and three apps. You can get these HH specials (4.00 drinks, 1/2 off apps) twice a day Monday through Saturday and all day Sunday! YES, Saturday and Sunday too. That deserves a shout out.", "aspect_word": "bar, food, drink, snack, mozzarella sticks, fries, teas, buffalo, drinks, apps, specials", "sentiment": "neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.4709, 0.6316, 0.4329, 0.4418, 0.6977, 0.3799, 0.4096, 0.3659, 0.2713, 0.7572, 0.3552, 0.2987, 0.7442", "emotion": "neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral" }, { "review_id": "vio_gaHBMal4hjcrK633oA", "business_id": "jDi691ICx5OYlZTOL0aOtw", "user_id": "PppY03L5tjbSF1W3CfCg7Q", "date": "2019-04-16 16:37:30", "stars": 2.0, "text": "I have never had a problem with this location until the other day. I went in to mail 3 legal size envelopes (no padding, just an envelope) with 1 piece of paper in each. The new boy they have (cannot remember his name) first has ZERO personality and is soooo slow. He weighted the envelope and proceeded to tell us it was $10.29. I said I wanted to just mail the evelope, nothing special and he again told me that the $10.29 was the cheapest cost. After telling him that I was not an idiot and there is no way it cost this much, he came back with a little over a dollar. REALLY, what the hell are they trying to do, uncharge to make money. I will just go to the post office for now on if this is the type of people that are being hired and trained to rip people off.", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, surprise, surprise, neutral, surprise, neutral, surprise, surprise, neutral, neutral" }, { "review_id": "E-8dA-1u7L8_0RfDPlEn1w", "business_id": "oBNrLz4EDhiscSlbOl8uAw", "user_id": "BzLUyHSJrl-lUVWw9rqlvQ", "date": "2018-03-02 17:19:39", "stars": 3.0, "text": "Ruby Slipper Café is a very popular lunch spot in New Orleans near Harrahs Casino. Our lunch was ok but we waited a long time for the food to come out. Luckily, the best part of the lunch wait was the bacon bloody Mary's. We ordered several of them and to give you an idea how long the wait was we were on the second one by the time the food came out. A lunch salad and sandwich menu.\n\nPros\nOnline wait list\nBacon Bloody Mary's excellent \nOur server \n\nCons\nLong wait to get in\nLong wait to get your food\nMediocre food \n( eggs benadict, corned beef Reuben, fried fish , biscuit and gravy )\nThe fried fish awful, the corned beef was stringy \n\nThe consensus of our group was go for the bacon bloody Mary's and definitely sit inside because to odors from the street is not pleasant.", "aspect_word": "lunch, food, wait, lunch salad, sandwich menu, Bacon, server, Reuben, biscuit, fried, fish, corned beef", "sentiment": "pos, neu, neu, neu, neg, neu, neu, neu, pos, pos, pos, neg, neg, neu, neu, neu, neu, neg, neg, neg", "sentiment_score": "0.4536, 0.4876, 0.6792, 0.7138, 0.6159, 0.5887, 0.5737, 0.5852, 0.3032, 0.3901, 0.5385, 0.5038, 0.4971, 0.6483, 0.3185, 0.4088, 0.4080, 0.6496, 0.2888, 0.3955", "emotion": "joy, neutral, joy, neutral, joy, disgust, neutral" }, { "review_id": "Sf354lPvPCk_wx1EewLsKg", "business_id": "LoyKBRN2Sp3J8AuVqD8Kug", "user_id": "7SKwy6chO_FgWti1jK31TA", "date": "2020-01-19 00:42:23", "stars": 4.0, "text": "Super busy the other day running errands and hunger came out of no where, thank God for this trusty and CLEAN Taco Bell. \n\nNeeded a minute to think about what I wanted to order (their menu is quite large). Noah the gentleman waiting on me was so patient! I cannot complement this employee enough. After having received my meal and found a spot to eat, I saw him go over to an older couple to make sure they were enjoying their meal. It made a regular fast food run pleasant. Definitely check out this Taco Bell location if you are in the area.", "aspect_word": "Taco, menu, gentleman, waiting, employee, meal, food", "sentiment": "pos, neu, pos, pos, pos, neu, neu, pos", "sentiment_score": "0.7440, 0.4619, 0.5737, 0.3918, 0.5792, 0.8104, 0.4784, 0.7815", "emotion": "neutral, neutral, joy, neutral, neutral" }, { "review_id": "GrpEHWTGn5f2VwtWnzdn1g", "business_id": "CyiN_owscPJNvlwul0XJPg", "user_id": "ql01xsu1ZO8Rj1d_deGWzA", "date": "2016-05-25 23:41:11", "stars": 4.0, "text": "I visited this location last week while in town for a business trip. The location is in the heart of the town near several business which worried me at first because I thought to myself it could get very busy or noisy. It appeared I was fortunate and came in when the coffee shop wasn't busy at all. The staff was friendly and my triple iced latte with non-fat milk was on point! The cafe inside was larger than most locations and was very spacious with several tables, sofa chairs and 1 large table that seats maybe 15 people or more. There was also outside seating in a smaller part of the cafe in the front. No problems here...", "aspect_word": "coffee shop, staff, latte, fat, tables, chairs, seating", "sentiment": "neu, pos, neu, neg, neu, neu, neg", "sentiment_score": "0.4004, 0.7530, 0.3263, 0.2467, 0.3384, 0.4540, 0.3534", "emotion": "joy, fear, surprise, joy, neutral, neutral, neutral, neutral" }, { "review_id": "sONM1yMkAWOF9NF4258O-g", "business_id": "8WNLB1Qj6PWhtJha-tE-ug", "user_id": "PQwAR8BRS9g2laF74-_yoQ", "date": "2018-04-02 20:58:01", "stars": 1.0, "text": "Took my car here to get back tires replaced. However, they DAMAGED my car when they put it on the lift. When I advised them the damage that was done, they immediately denied and stated the damage was preexisting. The manager stated he would file the claim IF that was something I wanted to do. It took several calls but finally had someone look at my vehicle and stated would get back to me. It is now 40 days later and was just told they are denying the claim. The person stated that even though the shop has a lift that is the same color that matches the paint left on my car and is the same size as the damage, I am told THAT lift was not used but a different one. I am now in the process of disputing the denial but not sure how long that will take. I would NOT recommend this shop and would avoid at all costs.\n\nUpdate:\nThanks Jennifer for the reply. However, you just told the Claims person who denied the claim (and I have spoke to many times) to call me. No help whatsoever.", "aspect_word": "manager", "sentiment": "neg", "sentiment_score": "0.7886", "emotion": "neutral, anger, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "qIuEmpnX2AbmaFBg3UZd3A", "business_id": "_2h__S21pkGYwDLYV6Z6bg", "user_id": "6uNH0CIK0uNGpCTg_O9HMw", "date": "2017-10-02 20:33:20", "stars": 1.0, "text": "I visit this location weekly and notice 2 things: poor customer service and long wait times. Expect only one cashier to be open no matter how many are in line and the shelves to be under stocked or empty. The store appears to be under-staffed at all times of the day. When roaming the aisles it's hard to find an associate to ask for help.", "aspect_word": "customer, service, wait, cashier, shelves, staffed", "sentiment": "neg, neg, neg, neg, neg, neg", "sentiment_score": "0.7697, 0.5633, 0.8004, 0.4035, 0.4876, 0.5824", "emotion": "sadness, sadness, neutral" }, { "review_id": "h-DKYFV4DFjUBzzvFHprXA", "business_id": "KLblr3m-OHJXOIs853uNHg", "user_id": "y9cyIC5VbyQ58WDLGbeDag", "date": "2018-01-15 23:26:55", "stars": 3.0, "text": "This location is always slow at everything. Slow to seat (I've seen folks walk out), slow to bring food, sometimes we have to wait to have . That being said my personal experience with this IHOP location (which is limited to like maybe 2 times a year) is that all of the other experiences are decent.\n\nI actually think the dining area is clean but we normally go between 10am-1pm. We don't go there late at night.\n\nServers I have interacted with have always been polite although some are definitely brighter than others. But I have never had a wrong order, attitude, or been left too long without being asked for refills or the like.\n\nMost importantly, the food has always been IHOP level decent. I applaud IHOP in general for expanding the coffee/hot cocoa offerings as that is my drink of choice. I also applaud the increased healthier food options.\n\nIHOP is in my mom's top 5 places to eat so it is nice to know that there is a reliable location out there. Fortunately, when I am hanging with her time is not a factor.", "aspect_word": "location, seat, food, dining area, coffee, hot cocoa, offerings, drink, food options", "sentiment": "neg, neg, neu, pos, pos, neu, neu, pos, neu, pos, pos", "sentiment_score": "0.6525, 0.5494, 0.5897, 0.3900, 0.6680, 0.3885, 0.3254, 0.3821, 0.4918, 0.4636, 0.4694", "emotion": "neutral, fear, neutral, neutral, neutral, neutral, anger, neutral, joy, joy, neutral" }, { "review_id": "Hptu49Tq8NgWPB9K8U51VA", "business_id": "H7cS7iYLMf4MmZJiqEWs8Q", "user_id": "mt-zYvKczmBAjusKs_nqSA", "date": "2018-10-29 21:39:34", "stars": 1.0, "text": "Stunningly rude staff. I can't believe the conversation I just had with the girl at the counter. She tried to argue with me about getting my food fresh made, and rolled her eyes at me when I said I'd wait for fresh fries. She didn't want to give me a tray so I could get my soda, ketchup, etc while waiting for my food. Then she asked me, and I kid you not, whether I \"expected\" her to \"go all the way back to the counter\" to get my food to put on the tray I'd prepared instead of grabbing a second tray for the food. She literally didn't want to walk one step to the food counter, a difference of about one foot of space. At that point I just laughed at her unbelievably terrible attitude. Also, the store is filthy. Terrible experience all around.", "aspect_word": "staff, girl, counter, food, fries, tray, soda, ketchup, food counter, attitude, store", "sentiment": "neg, neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.8763, 0.6175, 0.7047, 0.6763, 0.5469, 0.6606, 0.7502, 0.3482, 0.8168, 0.6501, 0.7703, 0.6420, 0.5836, 0.8249, 0.5140, 0.6275, 0.4468", "emotion": "anger, surprise, anger, disgust, neutral, surprise, disgust, disgust, fear, neutral" }, { "review_id": "AFDRfYCvOdP4C90SCjerQg", "business_id": "E5aLq9NPx4D6-Il0uCbXmQ", "user_id": "aDH2eFBi5ZIQhlwYYfU9Aw", "date": "2016-12-11 01:48:31", "stars": 1.0, "text": "This is the worst service that amI have EVER had with a Pizza Hut. \nBeing hung up on (Saturday night at 7:00)\nseveral times. When the call was finally answered, I was told that they don't deliver to my address even though an earlier phone call confirmed that this Pizza Hut DID deliver to my address. Loud laughing and giggling in the background. Ridiculous at best. It was like trying to get through to a bunch of unruly Kindergarteners. They only got one star because the system wouldn't let me give less", "aspect_word": "service, system", "sentiment": "neg, neg", "sentiment_score": "0.8839, 0.7091", "emotion": "disgust, neutral, neutral, joy, neutral" }, { "review_id": "-7DKhWxZP-LKfsnJ_ni-Jg", "business_id": "W4eCcwkxWoy2-uV8-aFmlw", "user_id": "LAUHJJifW1k3pT_8f6rCkA", "date": "2020-08-02 14:44:09", "stars": 1.0, "text": "Subway just lost me as a customer due to bad business practices. I stopped here to use the restroom on my way to brown county park and was told I could not because I \"wasn't a customer.\" HA. I am (was) a customer of subway for most of my life. I wasn't buying anything in that moment so I wasn't worthy of using the restroom despite being a lifetime customer. Corporate businesses that pull that \"restrooms are only for customers\" nonsense should be held accountable.", "aspect_word": "restroom, restrooms", "sentiment": "neu, neu, neu", "sentiment_score": "0.6145, 0.5439, 0.3082", "emotion": "neutral, sadness, anger, neutral" }, { "review_id": "284Ov1MBm26uC6c2XsiODQ", "business_id": "48TytxUNSTOJRSA7FoDUjw", "user_id": "N3j0JMpf_PC0MWeuVVnqWw", "date": "2016-03-03 13:48:06", "stars": 1.0, "text": "Condescending customer service. The guy needs to lay off the supplements and learn to adapt. I watched patiently while he over enthusiastically helped the couple in front of me. When I was next he treated me like I was a stupid child. \n\nYes I was in a bit of a rush and was sending something out for my husbands company. He kept pushing me to use my info just incase I was sending \"drugs\" or \"dangerous objects.\" I was sending out shirts... He informed me that I could not use the company's ups account after I kept mentioning that I was tying to use the business information. I would have paid for the service then been reimbursed but decided to leave. \n\nBeing rude with a grin on on your face is all the same. Just plain rude. Do yourself a favor and go to any other location where REAL people work to actually help you and don't try to belittle you.", "aspect_word": "customer, service, guy", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.5944, 0.3586, 0.6927, 0.3941", "emotion": "disgust, neutral, joy, anger, fear, neutral, neutral, neutral, sadness, anger, neutral, neutral" }, { "review_id": "at6UVktT_QykKVokPT7oFQ", "business_id": "LbbU2mJPRS3YjC5e_B7h5Q", "user_id": "eWolUZ0AVYOXcRgr_1YR7A", "date": "2019-07-21 11:36:28", "stars": 3.0, "text": "You better be buying something to use the bathroom at this location because YOU ARE ESCORTED TO THE BATHROOM WITH THE MAN WITH THE KEY BEHIND THE Starbucks COUNTER after you make a purchase . I surmise there must be a lot of vagrants in the area. I was definitely out of my comfort zone. LOL", "aspect_word": "Starbucks", "sentiment": "neu", "sentiment_score": "0.4917", "emotion": "neutral, neutral" }, { "review_id": "TlqwTU5Y0hIgaeb1yaBiXA", "business_id": "ViWlWxiCPd9DoxOKOtL-yQ", "user_id": "jiEZlSoYq-nCa0I065Q6pg", "date": "2013-09-10 09:31:20", "stars": 2.0, "text": "I visited before work one evening, ordering off the new honey pepper menu. I got honey pepper chicken over Mac n cheese, for $11.99. The portion was small. Chicken strips were 3 inches long and about an inch wide. There were only 3 of these petite strips on the entree. There was an equally petite bread stick on the plate. Very over-priced and not a good value. Won't be back.", "aspect_word": "pepper menu, pepper chicken, Mac n cheese, portion, Chicken, entree, plate, priced", "sentiment": "neu, neu, neu, neg, neg, neu, neu, neg", "sentiment_score": "0.5553, 0.5479, 0.4911, 0.8050, 0.4934, 0.6921, 0.5710, 0.4980", "emotion": "joy, neutral, neutral, neutral, neutral, disgust, sadness, sadness, neutral" }, { "review_id": "bxqFYnKsayGf_zk1LEf8bw", "business_id": "x_w3BnGMryOfE2yN5sg36g", "user_id": "cKiiNae0u1Y_zBRqNNJKSg", "date": "2017-02-28 18:05:36", "stars": 1.0, "text": "The food is nasty, the bathrooms are dirty and the customer service is awful. I went there lat night and one of the employees had a bad attitude. I asked for extra sauce and she acted like I couldn't get one. Like i was willing to pay the extra 50 cents for it but she would not let me. I'm never going back to that Burger King again.", "aspect_word": "food, bathrooms, customer, service, employees, attitude, sauce", "sentiment": "neg, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.8628, 0.8367, 0.8688, 0.4735, 0.8811, 0.6160, 0.6732", "emotion": "disgust, disgust, neutral, neutral" }, { "review_id": "kd8G_SvzdMoy1eTWgP9f5g", "business_id": "qI0yhw9R1isxkBtO1JpBbA", "user_id": "4_mUWwbwbYMyVgqVm6taFg", "date": "2017-10-05 23:26:29", "stars": 5.0, "text": "Great location! My wife the Patriots fan & I (the Bucs fan) came to dinner here before the game. Actually, I grabbed some Chinese, she got Chick-fil-A. The cow kept coming over to give her a hard time for being a Patriots fan. My wife deflected the cow by pointing out I wasn't eating their food. I defended myself saying I WAS eating chicken (and mooching off her delicious dinner too). Haha, cow took my side! It was all in good fun. Fun cow, good food I mooched off the wife. Nice, new, clean location. Friendly staff! That line was almost out the door and moooved very quickly too!", "aspect_word": "location, dinner, Chinese, cow, food, chicken, staff", "sentiment": "pos, neu, neu, neg, neu, neu, neu, pos, pos, pos, pos, pos", "sentiment_score": "0.8441, 0.8693, 0.5205, 0.5055, 0.5781, 0.3627, 0.5748, 0.5282, 0.6377, 0.8599, 0.7735, 0.8614", "emotion": "joy, neutral, disgust, neutral, joy, joy, neutral, surprise" }, { "review_id": "XRxC0fF0ivQNR0d1QBLxgw", "business_id": "66_WG_4S4tqInf2Oo4MBaw", "user_id": "krYe-oFORFFwiCK8IljiXw", "date": "2020-10-19 03:47:25", "stars": 1.0, "text": "Actually pretty disappointed in this Panera. I believe this location is the closest one to Panera's HQ, so I thought it would be pretty majestic - kind of like how Starbuck's is in its HQ in Seattle. My experience here was almost the opposite and dare I say the worst in all of the Panera stores?\n\nCame on a Saturday and the line was extremely disorderly. I didn't know where I was supposed to order and people were just standing everywhere.\n- Broccoli Mac and Cheese - Solid mac and cheese but there was barely anything in the bowl. Definitely not worth the $5 I paid for.\n- Thai Chicken Salad - Very standard. One of the better dishes on the menu in my opinion because of the yummy sauce.\nIn my recollection, ordering the Two for Two they give you the option of choosing bread, apple, or chips but they didn't ask me at all and just gave me the bread.\n\nThe inside of the store is a hot mess - the seating area is incredibly jumbled and the signs are barely there to say where to sit. When the waiters were wiping down the tables, they only wiped down the tables very briefly without wiping down the seats or anything else. There was no Wi-Fi in the shop and also the lights kept turning off like the place lost electricity.\n\nDefinitely not COVID friendly AT ALL and will not be coming back. Also extremely disappointed that this store is so poorly put together especially being right next to the headquarters...", "aspect_word": "line, Mac, mac, bowl, Thai, Chicken Salad, dishes, menu, sauce, bread, chips, seating area, signs, waiters, tables, seats, lights, electricity, headquarters", "sentiment": "neg, neu, pos, neu, pos, pos, pos, neu, pos, neu, neu, neu, neg, neg, neg, neg, neu, neu, neu, neg, neg, neg, neg, neu", "sentiment_score": "0.6405, 0.3659, 0.4490, 0.6006, 0.5545, 0.5160, 0.7941, 0.6460, 0.8407, 0.4524, 0.4666, 0.3241, 0.4426, 0.3838, 0.8011, 0.2659, 0.4090, 0.4032, 0.3966, 0.3842, 0.2776, 0.4518, 0.5965, 0.3521", "emotion": "sadness, surprise, disgust, surprise, neutral, sadness, joy, joy, neutral, neutral, sadness, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "yEGeeMQT4rr5wykcaCxasw", "business_id": "XqBHhBoSiRhBmQ0pHmhnyg", "user_id": "yOzSBn1yMyeCE67hfBYNsQ", "date": "2006-10-27 23:50:07", "stars": 1.0, "text": "So, do you ever have an experience that is such a cliche you feel like you shouldn't even bother telling anyone about it because they're just going to tell you that you saw it in some bad 1970s sitcom?\n\nAnyway I go to this Waffle House after a late movie on a Saturday - we walk in, it smells like cherry bathroom freshener with extra mothball flavor, and we sit down at a booth near the greasy grill. Yum, grease, I think. Hash browns.\n\nThis is the cliche part. The wisecracking older harried leathery waitress and the younger soon to be leathery completely disinterested waitress completely ignored us for a good 10 minutes while some depressed trucker looking dude slowly sipped coffee at the counter and some young guy scraped grease off the grill.\n\nNothing on the menu looked good, even the waffles, and the smell blasted out all other senses except the spidey one, and I suddenly announced that if we stayed there one more second I was sure we were never going to be allowed to leave because this had to be a gateway to hell or at least purgatory.\n\nSo I have no idea how their food is, cuz we left and got some ice cream instead. \n\nOne star for luring me in with the promise of waffles.", "aspect_word": "flavor, booth, grill, waitress, counter, guy, menu, waffles, smell, food, ice cream", "sentiment": "neu, neu, neu, neg, neg, neu, neg, neu, neu, neu, neg, neu, neu, pos, pos", "sentiment_score": "0.1941, 0.4913, 0.3523, 0.9157, 0.9261, 0.4912, 0.4664, 0.5879, 0.7519, 0.3127, 0.6124, 0.4247, 0.4785, 0.4664, 0.3136", "emotion": "disgust, disgust, neutral, disgust, disgust, disgust, surprise, joy, neutral" }, { "review_id": "61P3P5uo_N4j0YJEzDjzeg", "business_id": "twAaV18KPw1vB7NqiOVbEw", "user_id": "V2__oIIoNuhoPQZcbeoO9Q", "date": "2017-05-16 02:00:38", "stars": 1.0, "text": "I have to give this sonic location a one star. Unfortunately I never made it to my food which stinks because it looked good in the menu.\n\nMy experience was through the drive through. I had just got in line and ordered right away. There was no wait to order which was nice I thought. Well, I spoke to soon. I inched up behind the next vehicle giving the car behind me enough room to order. \n\nAs I sat there I was looking around the parking lot, the clock, even the staff. After about 10 minutes of not moving with four cars in front of me, it made me think 'oh they must have messed an order up and are trying to fix it they will be done soon'. \n\n13 minutes go by and a staff is at the second car in line behind the first handing them their order of food. I thought the line was going to start moving. Well the second car left and we inched up. \n\nFinally, after 17 minutes of waiting I decided since those other three cars are still sitting here I might as well not waste anymore of my time. Who knows how long it would have taken to get my food which may have been done the entire time. I got out of line and left. Never made it to the window or staff. :-(", "aspect_word": "location, food, menu, wait, staff, waiting, window", "sentiment": "pos, neu, neu, neg, neg, neg, neu, neg, neu, neu, neg", "sentiment_score": "0.6192, 0.4623, 0.5384, 0.6084, 0.8455, 0.6466, 0.7844, 0.3857, 0.7573, 0.4695, 0.7998", "emotion": "neutral, disgust, fear, neutral, joy, fear, surprise, surprise, neutral, surprise, anger, neutral, neutral" }, { "review_id": "9JQKvZPz2Csn5RkcZBIaxg", "business_id": "4MgoxUgOROSu1k8kdF3JvQ", "user_id": "tdEtv1_1SShU9RHz6J-DZw", "date": "2015-10-25 18:34:24", "stars": 3.0, "text": "My dad was feeling like breakfast for dinner so pancakes it was. It was quiet in the restaurant and our servers were very nice. \n\nI had the toasted marshmallow hot chocolate. Wow - TASTY! It really did have a great toasted marshmallow flavor not to mention lots of whip which I love. \n\nMy cake choice was the cinnamon pancakes. It seriously tasted like eating cinnamon rolls not pancakes. They were super sweet, a little too sweet for me. \n\nAll in all the food and service was good. A good place to come when you are feeling breakfast for dinner.", "aspect_word": "breakfast, dinner, servers, marshmallow hot chocolate, marshmallow flavor, whip, cake, pancakes, rolls, food, service", "sentiment": "neu, neu, pos, pos, pos, pos, pos, neu, neu, neu, pos, pos, neu, neu", "sentiment_score": "0.6833, 0.8835, 0.8874, 0.4117, 0.4093, 0.3766, 0.3282, 0.3519, 0.4740, 0.4335, 0.7666, 0.8574, 0.7148, 0.8941", "emotion": "neutral, joy, neutral, surprise, neutral, surprise, joy, joy, neutral, neutral" }, { "review_id": "WWE6if3A1bb8Qnzp_D_nzw", "business_id": "TfS4WxvQaQ96ts6fprfH0Q", "user_id": "B-Z4r83ueX5bvTXC3MBGiw", "date": "2019-08-28 15:53:04", "stars": 4.0, "text": "It is a hit or miss here, but it is good. I went through the drive-thru yesterday and the drive thru service was fast/friendly, sometimes it is slow, but yesterday was good. They did forget to put 1 item in my bag, but I should of checked before I drove away, so I went in to get it and it was an easy process. I said my fries were missing and they gave me the fries right away. My fries and cheeseburgers were yummy and some of my chicken nuggets seemed old but still ok for fast food! Like I said it is a hit or miss here, some visits are good and others are not so good, but hey I give them credit because they are located in a busy area on a main roadway! I'll still come back here and get my fast food fix on!!!", "aspect_word": "service, fries, cheeseburgers, chicken, nuggets, food", "sentiment": "pos, neg, neu, pos, pos, neu, neg, neu, pos, pos", "sentiment_score": "0.4349, 0.4703, 0.3758, 0.3164, 0.2848, 0.2843, 0.3592, 0.3523, 0.6128, 0.3856", "emotion": "neutral, joy" }, { "review_id": "op6pFSt2xOfCN26slI4VNg", "business_id": "-BLKZfw-FX7602K59OpBgg", "user_id": "E1sFt1GePVoDpd_RuuqnEQ", "date": "2014-08-10 20:18:56", "stars": 1.0, "text": "Communication here is absolutely atrocious. We ordered online at Subway.com, this was the closest Subway store to us, and when my husband went to pick up, they had no idea and insisted that they don't receive online orders. Mind you, to order online you have to pay online, so we had already paid. We ordered online because we had a time crunch to get to the airport. Screw that time crunch. The manager was called and insisted our order had been canceled on our end. It had not. We had to give them our confirmation number for them to admit they even received our order. Then we had to wait for them to make the sandwiches in front of us. Waste of time. Waste of communication. Waste of service. Never again.", "aspect_word": "Communication, time, manager, sandwiches, service", "sentiment": "neg, neg, neg, neg, neu, neg", "sentiment_score": "0.7907, 0.6980, 0.4252, 0.9124, 0.8310, 0.8360", "emotion": "disgust, neutral, surprise, neutral, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "WW00KBkHhmCVGTfvlIdLwg", "business_id": "abbNHdwyILlk45FalWyCBg", "user_id": "98C6hdkvSUTsAIQfzRtqKQ", "date": "2019-12-15 15:50:12", "stars": 5.0, "text": "This location is always nice. I frequent here often before 10 am to indulge in the $.99 large soda pop. Today I decided to try the new biggie cheese. It's a double Patty, with double cheese, grilled onions, and a middle slice of bread like the big Mac. It's quite tasty, they get a good sear on the parties, the grilled onions add a nice charred sweet flavor to the burger as well. I can't finish the sandwich in one sitting so it really fits the name \"biggie\". Hopefully it doesn't leave the menu anytime soon.", "aspect_word": "location, soda, cheese, grilled onions, bread, charred, flavor, burger, sandwich, menu", "sentiment": "pos, neu, pos, neu, neu, neu, pos, pos, pos, neu, neu, neu", "sentiment_score": "0.7795, 0.4858, 0.3669, 0.3415, 0.3991, 0.3793, 0.4334, 0.3814, 0.4631, 0.4801, 0.6966, 0.8010", "emotion": "joy, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "bR8oqz8kUDtyS9daZMwleg", "business_id": "s0NYfUhZ4wa5c1c0EPdlRQ", "user_id": "Y8S5Od6GxOr0tZtLVWHpew", "date": "2014-05-13 04:14:49", "stars": 3.0, "text": "I am so sorry to see this remodeled, we've been eating here for years! It's McDonald's true, but it's open 24 hours and is on my husband's way home from work. Sometimes I'm up late and a simple double cheeseburger and fries is what I crave! If it's really late then a bacon, egg and cheese biscuit. The service has always been great here and the food is always fresh. I look forward to them re-opening later this summer although I'm sad to see the old building go!", "aspect_word": "cheeseburger, fries, bacon, egg, biscuit, service, food", "sentiment": "neu, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.3811, 0.3803, 0.4826, 0.3368, 0.5301, 0.8393, 0.8539", "emotion": "sadness, neutral, joy, sadness" }, { "review_id": "i97oE1kSMXWe0rJfdbpyyg", "business_id": "cK-zvBBU_r3FPFCXAbs1Eg", "user_id": "D2VIDCWRebZ5gekd_oorjA", "date": "2010-12-08 15:52:03", "stars": 3.0, "text": "We stop at this Taco Bell at least once a year on our way back from visiting family in Virginia. It's always clean and fast and overall a nice Taco Bell. We don't eat Taco Bell often, so it's always a treat when we are out of town. I tried the new Chicken Burrito Stuft Enchilada. It was huge and that was all I neeeded but I also got my usual mexican pizza. They had a new variety of sauces that we hadn't seen: Salsa Verde and Fire Roasted Sauce. They were ok, but we stuck with our traditional hot sauces. If you are traveling on 295 and see a exit sign for this, please be aware that it is a bit of a drive from the interstate.\nOverall the food was good and the service excellent.", "aspect_word": "Taco, Chicken, Burrito, Enchilada, mexican pizza, sauces, Salsa, Verde, Fire Roasted Sauce, food, service", "sentiment": "pos, pos, neu, neu, neu, neu, pos, neu, neu, neu, pos, pos", "sentiment_score": "0.7773, 0.4779, 0.3769, 0.2740, 0.2883, 0.2517, 0.2872, 0.4146, 0.4682, 0.2470, 0.7970, 0.8121", "emotion": "neutral, joy, joy, neutral, joy, neutral, neutral, neutral, joy, neutral" }, { "review_id": "5eDFzHQpWGAP6LxHBcKbUw", "business_id": "FCZsUXZoEwfYBylXKaE9UQ", "user_id": "g_Y88iSiJ39CTd_x1k6rjg", "date": "2020-01-01 19:45:57", "stars": 4.0, "text": "Free wifi, self checkout, usually friendly staff and almost everything you need for your home improvement projects. I've been coming here for years for garden, bath, tools, Christmas and more. \n\nThe carry great brands such as Craftsman, Delta and more. The garden section is packed with great seasonal plants and accessories. \n\nThe prices are ok but look for clearance items at the ends of the aisles. I have picked up some nice rugs, Christmas lights. garden chairs and accent pillows on clearance for great prices. \n\nThere is a good selection of grills, mowers, snowblowers. You will also find kits for building sheds and supplies for fencing. \n\nThey have a large parking lot but sometimes difficult to maneuver with customers walking with carts from the garden section. \n\nCheck out can be slow. Carrying stuff to your car can be like a game of Frogger. Go early when not crowded.", "aspect_word": "staff, plants, prices, chairs, pillows, parking", "sentiment": "pos, pos, pos, neu, neu, pos, neg", "sentiment_score": "0.8641, 0.2950, 0.3264, 0.3537, 0.2805, 0.6880, 0.5270", "emotion": "neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "M4nkzj1LVIlL-UEHeX9R-Q", "business_id": "tJEi6Z2ttb047rsTRj9sGg", "user_id": "CCZDUAkLDgcR6IGSAF4AJA", "date": "2019-10-15 20:33:22", "stars": 1.0, "text": "I'm having the same issue as the reviewer above. I used a coupon from Good RX and because they didn't know how to put it into the system quickly enough they made me drive around to get into the back of the line. Avoid this pharmacy. I had already waited behind three cars. I'm currently sitting behind one car who's been at the window far longer than I was there. Dumb system.", "aspect_word": "system", "sentiment": "neg", "sentiment_score": "0.5551", "emotion": "sadness, surprise, neutral, neutral, surprise, neutral" }, { "review_id": "FEWQ6oxIVDUXp_Gjjy87BA", "business_id": "hNBHvMSy3SQeVHfGI4vHKQ", "user_id": "X3h37GG6Za3qhVZiOnzIcw", "date": "2020-03-25 18:06:41", "stars": 3.0, "text": "Visited on a Sunday night in February for a late night snack. This is a huge place, plenty of parking & seating inside. The set up is about the same as the one we have at home. They are really close to McDill AFB base, so very convenient to all the military. We were greeted and treated kindly the entire time. The waitress could have been more attentive and paid more attention to our order. I had to send my chicken nachos back like twice. I finally said never mind and let hubs eat them. The lemon pepper wings were really tasty and meaty. They were not busy at all, she just failed to be attentive.\n\nI normally dont eat this late at night, but I was hanging out with family and got to busy to eat...never again. Better yet I will make a better choice in food establishments after hrs.\n\nOverall not a good choice at this location.", "aspect_word": "snack, place, parking, seating, waitress, chicken, nachos, lemon pepper wings, meaty, food", "sentiment": "neu, pos, pos, pos, pos, pos, neu, pos, pos, neu", "sentiment_score": "0.7217, 0.5188, 0.4260, 0.5569, 0.5283, 0.4031, 0.3621, 0.6707, 0.6125, 0.5001", "emotion": "joy, neutral, neutral, joy, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "mFm4Auzn6c24BOt3aDbKfw", "business_id": "GPH4uCZ77fI_cNGPIntHeg", "user_id": "Il3FIf_Z4xJN6DF_5t3Z-A", "date": "2018-08-16 15:14:37", "stars": 1.0, "text": "placed order after getting home fries were cold did not get onion rings hamburgers were warm while placing order girls were filling orders while standing in dirty water that had been spilled and not cleaned up.went back to store and talked to manager the spill had been cleaned up and the manager asked if that was ok my wife said it was fine.he offered to refund the money for the order and put it back on our visa this was never done and we gave it enough time to be done this happened on july 30 the amount was 14.16", "aspect_word": "fries, rings, hamburgers, manager", "sentiment": "neu, neu, neu, neg", "sentiment_score": "0.4174, 0.4449, 0.3706, 0.4923", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "5pofUydK2vm1zZTpcWG53g", "business_id": "YL69gqZloZHZ5MGduXk6aA", "user_id": "mjSUI4tDIa1OCvarm_bLrA", "date": "2018-02-20 15:42:21", "stars": 1.0, "text": "It's no wonder why you only have one star! I was is the drive thru at this location at 10:25 am waiting behind to other customers. When I finally get to the order speaker I look at the breakfast menue already to order, the employee advisers me she will be right with me. She exits the building and changes to order board to lunch. I ask said to her \"It's 10:29 I want to order beakfast\" she said to me \"I'm sorry we just served our last order we have no breakfast food left.\" I am floored. \nAs you can see I write a lot of reviews good and bad in high $$$ classy restaurants and low $ fast food restaurants, when you give a customer less then the best service it hurts that restaurant.", "aspect_word": "breakfast, employee, lunch, breakfast food, service", "sentiment": "neu, neg, neu, neu, pos", "sentiment_score": "0.6142, 0.5584, 0.7906, 0.4338, 0.4968", "emotion": "surprise, neutral, neutral, surprise, neutral" }, { "review_id": "Ir1-eF2Fh9uTp0_zg0_UXA", "business_id": "F5TgTlCw5Zl-AJGGT5v0ZQ", "user_id": "o9M731k9rw40qrv6WT2MYA", "date": "2018-01-01 23:14:01", "stars": 1.0, "text": "Dan was working alone and very irritated that customers were still coming in. I told him I wanted 3 footlong tuna subs and he rudely said I have to wait. I asked for him to toast the bread before making the subs and he gave me a dirty looks. He barely put any tuna on them and I had to ask him to put more lettuce and toppings on. I told him that he needs to stop being so rude and he was more negative. I work close to here and might not come back because he was so rude.", "aspect_word": "subs, bread, lettuce, toppings", "sentiment": "neu, neu, neu, neu, neu", "sentiment_score": "0.4056, 0.5743, 0.7861, 0.4139, 0.3965", "emotion": "anger, anger, disgust, neutral, anger, anger, neutral" }, { "review_id": "iroc5LXr4vGlR1m2XjLYRQ", "business_id": "Jke6ajp-22igifbr4Y1Glw", "user_id": "67NC97zuKDTQxujIJ3V1iA", "date": "2018-01-24 17:51:53", "stars": 5.0, "text": "There's no better cold sub in town. I get the Turkey Provolone... Mike's Way add mayo.\nIt's crazy good.\nMore than I want to spend, but the taste is unmatched.\nSubway is gross compared to Mikes.\nJimmy Johns is good if you can bite through the brick bread.\nIf you want a soft delicious loaf, go to Mikes.", "aspect_word": "Turkey Provolone, taste, Subway, bread, loaf", "sentiment": "pos, neg, neg, neu, pos", "sentiment_score": "0.4100, 0.6932, 0.6411, 0.4147, 0.5596", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "CQ7v7siPbACe2ix41NQBVw", "business_id": "8F6OsZYrl3LbR17teMJWJQ", "user_id": "PxO6LX6hkTUHo916Ht_ahA", "date": "2011-09-02 18:03:29", "stars": 4.0, "text": "Am I really reviewing a chain american eats fast food place? Yes I guess I am. \n\nSonic is available only at one location back home in SoCal - never even knew that until I moved to Nashville. I have friends back home, who will drive a good 45 minutes to enjoy Sonic. \n\nPersonally I don't know that I would frequent Sonic if it weren't parked on nearly every corner in Nashville but I do find myself choosing it when we are out for something fast, over other \"american\" fast food chains. \n\nDefinitely a step-up from the normal fast food joints, the burgers are hearty, I have never been disappointed with one to date. They are pretty straight forward, burgers, fries, fried foods, hot dogs and other unhealthy american eats (save for the grilled chicken wrap which is a bit healthier if you forgo the sauces). \n\nWhat honestly makes Sonic good is the drink and dessert selections! Limeades, floats, milkshakes, sundaes, fresh fruit slushes - for treats this is the where its at and at great prices! \n\nRecently Sonic added some hot dogs to the menu for only $1.99, each loaded with different ingredients ie; Chicago Dog, Chili Dog, etc. I have tried 3 of them and while I am not a huge hot dog fan, this is a great late night or lunch choice with one of their specialty drinks or milkshakes - each of the variations I tried were tasty. \n\nThere may not be anything life changing about their food, but they are definitely worth a trip and their quality is a step above other fast food places. The seasonal items and specialty menu changes are something to try too!", "aspect_word": "burgers, fries, foods, dogs, grilled chicken wrap, sauces, drink, dessert selections, Limeades, milkshakes, sundaes, slushes, treats, prices, hot dogs, menu, ingredients, Chili Dog, lunch, specialty drinks, food, seasonal, specialty menu", "sentiment": "pos, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neu, neu", "sentiment_score": "0.7546, 0.5992, 0.3406, 0.3729, 0.3191, 0.4418, 0.3876, 0.4683, 0.3949, 0.3091, 0.3906, 0.2855, 0.4358, 0.2723, 0.3005, 0.3610, 0.3593, 0.3769, 0.8290, 0.3777, 0.4660, 0.7739, 0.3698, 0.4396, 0.3808, 0.4704, 0.3125, 0.3479, 0.3171", "emotion": "surprise, neutral, joy, neutral, joy, neutral, joy, neutral, joy, neutral, neutral" }, { "review_id": "0WkleckG1AwVxbLgbIEpug", "business_id": "-PTWFicakClBDK-zyQ5hjA", "user_id": "E2NTg7HYQ-pqa3J-ae_Rmg", "date": "2019-01-09 08:33:06", "stars": 4.0, "text": "The food was pretty delish... I've been here a few times now and they've consistently delivered with the food. Mostly fresh, a plethora of options for a place that is mainly breakfast and lunch. Being that they have been open a little while now, the facilities still maintain a clean environment. The portion size is more than enough for the price. If you sign up, you get a BOGO. Also love the waitlist option as it can get pretty crowded on weekends. The service not so much. My first few servers were amazing; attentive, helpful, and on top of their job. My latest server, Al**** not so much. She kept forgetting things, moved slower than the rest and really seemed like she didn't want to be there. A big peeve of mine is when servers flop the check on the table without asking if you'd like anything else... because lo and behold I wanted something else, but didn't even bother to order as she drifted into the kitchen.", "aspect_word": "food, breakfast, lunch, facilities, environment, portion, price, waitlist, service, servers, server, table, kitchen", "sentiment": "pos, pos, neu, neu, pos, pos, pos, neu, pos, pos, pos, neg, neg, neu, neu", "sentiment_score": "0.8771, 0.7121, 0.7193, 0.8271, 0.6397, 0.7572, 0.3511, 0.2931, 0.5201, 0.5831, 0.8172, 0.6419, 0.8078, 0.5673, 0.5323", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, surprise, neutral, disgust, neutral, neutral, neutral" }, { "review_id": "LrHTjjs4TbMsiCmAB7cP7Q", "business_id": "YuD-J4q5lKFzLZveO426qA", "user_id": "mFZqRZPCT5eLrt7eNGIYhQ", "date": "2018-07-01 09:00:32", "stars": 1.0, "text": "DONT EVER TAKE YOUR CAR TO THIS PLACE!!!!!My son 18 years old with a brand new Nissan Sentra. He has a little over 3000 miles on the car. They charged him 120.00 for what should have been a very basic oil change. I spoke to a girl named Alexis who claimed to be the manager but REFUSED to give me her last name. TUCSON we have to do better with companies that take advantage of our youth. This was outrageous and despicable!", "aspect_word": "oil, manager", "sentiment": "neg, neg", "sentiment_score": "0.4592, 0.6689", "emotion": "anger, neutral, anger, neutral, anger, neutral, disgust" }, { "review_id": "wGrw9gXgMFP1kRuNcINaeg", "business_id": "eFBvIX6wux0CFkhnBeFcoQ", "user_id": "G84ubYj-Cm6lFbtinw8tBQ", "date": "2020-07-07 22:28:56", "stars": 5.0, "text": "Never thought I'd be leaving a review for Domino's, but I had such a good experience yesterday evening that I felt the need to. My roommate had a few drinks too many and decided to order a medium pizza and a box of brownies. The lady on the phone taking her order could probably tell that my roommate was well *hydrated*, but she was super patient and nice despite my roommate struggling to figure out what she wanted. Mary delivered the pizza and was friendly as well. We ended up getting a jalapeño cheese thing instead of our brownies so she came all the way back with our brownies not much long after which was insanely kind. I'm sure it was inconvenient for her, but you'd never know because that's not how she made it seem at all- everything was done with a smile. Overall, great customer service for a Monday night!", "aspect_word": "drinks, pizza, brownies, lady, jalapeño cheese, customer, service", "sentiment": "neu, neu, neu, neg, neu, neu, neu, neu, pos, pos", "sentiment_score": "0.7798, 0.3673, 0.3400, 0.3672, 0.4876, 0.3726, 0.4972, 0.4446, 0.6688, 0.4280", "emotion": "joy, neutral, neutral, joy, neutral, joy" }, { "review_id": "EF7APAge41cvQoiRybBvWQ", "business_id": "wlYV0aohTpwfKyIM5uXPeA", "user_id": "6s-g2vFu12OemhiK3FJuOQ", "date": "2009-07-09 02:07:48", "stars": 5.0, "text": "I customized the living hell out of my burger, and I'd do it again.\n\nI had a bacon cheeseburger - they're freaking huge, by the way - and tossed on relish, grilled onions, a few pickles, tomatoes, grilled mushrooms, jalapeno peppers (love the spice), and green peppers. Atop that heaping, greasy mess, I asked them to slather A-1 sauce on.\n\nA few of the toppings I requested aren't part of Five Guys's complimentary toppings, and upped the bill accordingly. The grand total? $16.[1] It was worth every penny. Next time you visit Five Guys, ask for the Dave H. special, and don't be surprised if you get strange looks.\n\nRecommended for a tasty lunch or dinner. Find them in the downstairs King of Prussia Plaza food court near Sears.\n\n[1] Before you write your congressman, I neglected to mention that I paid for my friend's little cheeseburger too (with lettuce, grilled onions, and tomatoes), along with an order of regular fries - she was a Five Guys virgin. There might have been a Coke, too.", "aspect_word": "burger, bacon, cheeseburger, grilled onions, pickles, grilled mushrooms, jalapeno peppers, spice, peppers, sauce, toppings, bill, lunch, dinner, food, lettuce, tomatoes, fries, Coke", "sentiment": "neu, neu, pos, neu, neu, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu", "sentiment_score": "0.7169, 0.5008, 0.3964, 0.4398, 0.3839, 0.4535, 0.3820, 0.4849, 0.3854, 0.2919, 0.5371, 0.3202, 0.5608, 0.5455, 0.7960, 0.3380, 0.3493, 0.4787, 0.4707, 0.3907, 0.4118, 0.6053", "emotion": "anger, neutral, neutral, surprise, neutral, surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "Ll6l_g75tJJ1YDB5DUGaWg", "business_id": "LNQSFEjYjJNODULj_mSWvw", "user_id": "khYCwrUnEY3DkI-F1ahfDw", "date": "2017-11-18 18:29:23", "stars": 1.0, "text": "Extremely misleading. They advertise products they have in stock and when you go to the store to pick them up no one knows how to access them and no one has an answer. What they do is pass you off to other people only to find that no one has the answer. No supervisors are EVER available or visible on the floor. \n I then placed an online order because they told me I could come and pick it up the next morning... but still nothing was available after it said on my confirmation email \"READY FOR IN STORE PICKUP\" so when I call them again i was told they would let me know if I could come and pick up my item. (They advertised that it would be ready for pick up for two days now. It is now the third day by the way) it's been 2 hours and still no phone call back. Their customer service doesn't like to answer their phone and they will leave you on hold for a while before someone answers your call. Since the person answering your call isn't customer service they will proceed to NOT hear you out and continue to direct connect you with a line that continuously rings. \n\n It's either you hired a bunch of lazy employees that take their hourly wage and do absolutely nothing to deserve it... or the problem is within your company training. Corporate should clean house within this Walmart cause this is ridiculous. \n\n I'll cut it short here because I'm still on hold waiting for an employee to do their job. WORST WALMART IN PHILADELPHIA. Take your business elsewhere.", "aspect_word": "stock, supervisors, customer, service, person, employees, waiting, employee, WORST, WALMART, PHILADELPHIA", "sentiment": "neu, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neg, neu, neg", "sentiment_score": "0.4857, 0.6323, 0.5147, 0.4595, 0.4413, 0.3861, 0.7542, 0.4304, 0.5181, 0.3648, 0.2697, 0.2316, 0.2379, 0.1898", "emotion": "disgust, neutral, neutral, neutral, neutral, surprise, anger, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral" }, { "review_id": "-0okvMeIcv16xPqI9r_pOQ", "business_id": "I39Gnp-se1D8-mvv_MumOw", "user_id": "DLarXgBWW3phD5RE7muniQ", "date": "2009-01-02 04:34:21", "stars": 4.0, "text": "Unlimited soup and salad for lunch? I'll take it!\n\nI don't really see a point in reviewing a big franchise giant like Chili's, but I'll do it anyway. I had bad experiences in a different Chili's in Virginia, which I never want to speak of again. But I really enjoyed my lunch trip here. My bf and I got the Chicken enchilada soup and I got the Broccoli and Cheddar soup. It was very creamy with a good flavor. The lunch special also came with chips and salsa and garlic bread. It was a very good lunch deal. The wait staff was very nice and I would come back again. The only problem I had was the tortilla chips were laden with salt. I had to scrap it off the side of my dish so I wont go over my sodium intake for the day. The tortilla chips need serious help.", "aspect_word": "soup, salad, lunch, Chicken, enchilada soup, Broccoli, Cheddar, Cheddar soup, flavor, chips, salsa, garlic bread, wait staff, tortilla chips, dish, tortilla", "sentiment": "neg, neu, neu, neu, pos, neu, pos, neu, pos, neu, pos, pos, neu, neu, neu, pos, pos, neg, neu, neg, neg", "sentiment_score": "0.3845, 0.6020, 0.8849, 0.5824, 0.4242, 0.4326, 0.4102, 0.3972, 0.2550, 0.4155, 0.7349, 0.4551, 0.3869, 0.2939, 0.3925, 0.6651, 0.6211, 0.4814, 0.5710, 0.5473, 0.3812", "emotion": "neutral, fear, joy, joy, joy, joy, joy, joy, neutral, neutral, sadness, neutral" }, { "review_id": "MN_NHA8Et4VcxH9PVkzMMQ", "business_id": "bbo8Wzh3LFrysrdaLzufsg", "user_id": "dfClTH8RKsycJpV7xiWakw", "date": "2015-09-19 13:53:59", "stars": 1.0, "text": "BEWARE - Aggressive up-selling here!\n\nThis morning was the final straw. There is a guy working behind the counter, don't know his name, a bit on the tall side with dark hair. He is there most mornings. Every time i order, he tries to up-sell. Although I understand why businesses do this, i also understand the concept of buying more usually means a lower per-unit cost. So, if i want more i will ask for more and take advantage of the lower per-unit cost. \n\nHowever, this guys doesn't just suggest you buy more he insists upon it and wont take no for an answer. He pushes saying.. \"you buy one more.. cheaper\". I say, \"i don't need more, just give me what i ordered please\" because overall, buying more than I need costs me more. As mentioned above, the per-unit cost is just lower. He then continues to insist util i need to demand that he just give me what i ordered. \n\nHere's a tip for you Dunkin' Donuts at 3001 West Germantown Pike, try and be curious and respectful to your customers. Because without us, you are out of business!\n\nI will now go out of my way to another Dunkin' Donuts to avoid this guy and his agressive \"greedy\" selling tactics.", "aspect_word": "guy, counter, unit, cost, Dunkin, Donuts, Germantown, selling", "sentiment": "neg, neu, neu, neg, neu, neg, neu, neg, neu, neu, neu, neu, neu, neg, neg", "sentiment_score": "0.6704, 0.7182, 0.3830, 0.3507, 0.3762, 0.3524, 0.3706, 0.3488, 0.4385, 0.3362, 0.2504, 0.5827, 0.3745, 0.6838, 0.4092", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, anger, neutral" }, { "review_id": "1lQ9VjDrlBHN5Q3RmRMLzw", "business_id": "wA-oDO8OIzj57hApQW_XXQ", "user_id": "fr1Hz2acAb3OaL3l6DyKNg", "date": "2017-12-20 05:35:32", "stars": 5.0, "text": "This may be the best Carrabba's chain restaurant in the Tampa Bay Area. There are number reasons they are good. The skill chef, attentive serving staff, wide seating area with good decorations. \n\nI have here for event and also come here to eat in person. I like their chef because they paid attention to the detail for the food. We started with the mussel in white wine butter sauce. The mussels was clean and not have any sand particle. The chef has good skill to cook this dish that the mussel meat just tender and soft. I have seen many chef has over cook the mussel but the here is very good touch. \n\nThe entrée are 6 oz sirloin and the shrimp and scallops linguine alla vodka. This sirloin was well prepared to the temperature I have ordered. The seafood linguine was well prepared. I like the large shrimp and large sea scallops. Good selection on the material. The dish make excellent mark.", "aspect_word": "chef, serving staff, seating area, decorations, food, mussel in white wine butter sauce, mussels, dish, mussel meat, mussel, entrée, sirloin, shrimp, scallops linguine, vodka, temperature, seafood linguine, scallops", "sentiment": "pos, pos, pos, pos, pos, neu, neu, pos, neu, pos, pos, neu, pos, neu, neu, pos, neu, neu, neu, neu, pos, pos, neu, pos, pos, neu, pos", "sentiment_score": "0.6251, 0.5719, 0.5519, 0.6539, 0.6902, 0.4471, 0.4744, 0.3598, 0.3811, 0.7039, 0.4414, 0.3648, 0.4998, 0.3318, 0.4826, 0.2897, 0.3144, 0.3992, 0.3967, 0.3533, 0.4386, 0.3244, 0.3848, 0.4046, 0.2742, 0.3410, 0.4357", "emotion": "neutral, neutral, joy, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, neutral" }, { "review_id": "tvHh4rDV6VEvg34KF1ldHA", "business_id": "eKJ-hREL0uhNl7bimXMCng", "user_id": "XzpJ4uHkxARCFQiZ9bffyg", "date": "2012-11-06 23:29:23", "stars": 2.0, "text": "Drove through the drive-through for a couple of double cheeseburgers and an order of sweet potato fried. The bottom of one was burnt - not the burger but the roll itself for sitting on the hot plate too long I guess. The other was looked okay but both were not looking all that fresh. The fries were piping hot, sweet, and spicy all at the same time - curly style too - which just means they can't fit as many in the container.", "aspect_word": "cheeseburgers, potato fried, burger, fries", "sentiment": "neu, neu, neu, pos", "sentiment_score": "0.4002, 0.4766, 0.4505, 0.5305", "emotion": "neutral, sadness, joy, neutral" }, { "review_id": "_bpYK41E9Jf5L65cJPHKXw", "business_id": "yz3QGgDZd3Q0-d527qJqgQ", "user_id": "5o6FjhimZWVlPgFsFPEvxg", "date": "2016-03-21 17:34:09", "stars": 1.0, "text": "Wouldn't even give them one star. My son went to get a basic oil change and was told he needed the high mileage oil change. Also told him the air filter needed to be replaced after it was replaced a month ago.Charged $84 for a $19.99 oil change. Go to Monroe much better service and honest", "aspect_word": "service", "sentiment": "pos", "sentiment_score": "0.6484", "emotion": "neutral, neutral, neutral" }, { "review_id": "GgYB79heIC6iSo01x-IFIg", "business_id": "HZtkTPfSshfRjpQR7x1Raw", "user_id": "2Gzk0bt0k66ifRV2P66OjQ", "date": "2014-12-21 19:29:49", "stars": 2.0, "text": "They didn't have several types of bread available. I'm stuck without food while my brother and fiancé are eating. She said I could wait 10 minutes but I would rather just eat at home instead of paying for food and not having time to eat with the people I came with. The floors and the tables are disgusting, temperature is too hot, and there's only the one employee. Just not a great place compared to all of the other subways I've been to.", "aspect_word": "bread, food, floors, tables, temperature, employee, place", "sentiment": "neu, neu, neu, neg, neg, neg, neg, neg", "sentiment_score": "0.3328, 0.6907, 0.7283, 0.7546, 0.7672, 0.7013, 0.8150, 0.3816", "emotion": "neutral, sadness, neutral, disgust, neutral" }, { "review_id": "1VEzIYcx_tFtE7Jwew4_1w", "business_id": "Se4huafFTllxMSt9U8abcw", "user_id": "j0XTxpvufCZh3o-aONhgCA", "date": "2019-09-12 15:59:20", "stars": 1.0, "text": "I've been using this CVS for a couple years, but this morning I experienced horrible customer service. As I was trying to purchase my item, one associate asked Krista to help me because another customer had dumped several items on the counter. No problem, but Krista was the most \"I don't give a crap if you're alive\" store associate with whom I've ever \"interacted.\" At no time did she even acknowledge I was alive, did not ask if I had a CVS card (I do), or inquire what type of receipt I preferred. She just rang me up and sent me on my way without so much as a \"thank you for your business,\" \"have a good day,\" or even a \"I hope you go blind.\" She was clearly more interested in what was going on at the next register. Now, I don't expect insincere plaudits about how valuable my business is, crocodile smiles, or even neck massages (I was only buying insoles, after all). However, I would like some recognition that I was a human being who is going to pay them. There are countless choices for me in this area (e.g., a Rite Aid is only a few miles away). I will no longer patronize this establishment. Krista needs to go back to \"Customer Service School.\"", "aspect_word": "customer, service, counter, receipt, Customer, Service", "sentiment": "neg, neg, neu, neu, neu, neg", "sentiment_score": "0.8268, 0.7180, 0.5469, 0.4039, 0.4079, 0.1970", "emotion": "fear, anger, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "bqUctS3bVFxvAP-IoWPSjQ", "business_id": "F_-v03MPZaRexMgmzhvxiA", "user_id": "uhzZ_Rz4EkCHOCUliMDMfA", "date": "2019-07-26 10:52:11", "stars": 1.0, "text": "I arrived bere to buy exactly two items. No problem. It was probably around 9 pm. But it all looked like tour basic Walmart. Got into the \"less than 20 items\" line which was one of only two open lines. Both lines were about ten people long. At the front of my line, there was an issue with payment. The resolution of which was taking forever. When i eventually left, it had been well over twenty minutes and was still being handled. The lady in front of me abandoned her motorized cart and left. Finally another lady opened a much needed register for us. But it took forever for someone to think to do it. Meanwhile, a gentleman, clearly inebriated or on drugs comes sauntering in. He came right to our register because thats where all the employees were congregating to fix the payment \"issue\". It was scary. My daughter saw the guy in the parking lot and watched as he came in. She called to warn me to be safe and sent my 15 year old grandson in to be with me. I am here on vacation so I dont know where is and is not safe. I am glad to say I wont be back to this particular Walmart. I know Walmarts can be dicey and that they often have fewer registers open than they should. But they should be more careful about the safety of their employees and customers.", "aspect_word": "lady, employees, guy, registers, customers", "sentiment": "neg, neg, neg, neu, neg, neu", "sentiment_score": "0.6312, 0.6814, 0.5685, 0.3526, 0.5027, 0.3772", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, disgust, surprise, disgust, neutral, fear, fear, fear, sadness, joy, fear, neutral, neutral" }, { "review_id": "zvoNSDKkabjy2J0gJIQdYA", "business_id": "0KULrKCxI5RbRwTIylyHEw", "user_id": "d6zIVWiJyPB6PZuAxVexwg", "date": "2021-01-29 23:11:51", "stars": 2.0, "text": "Hard for me to knock a post office, because I love our postal system, but unfortunately I have to do so, since as of this writing, I have mostly had bad experiences here. \n\nFirst, let me say that the customer service is excellent. Everybody here is as friendly and accommodating as possible. Props to Annie, who is really easy to work with and has a lot of great suggestions. The line at this office also moves quickly, thanks to the fact that the people who work here are bona fide pros. \n\nUnfortunately, this office is very difficult to follow, and the way the parking lot is structured is unintuitive. I am also an expert at evaluating the accessibility of buildings and parking lots, and I found that there were several ADA accessibility violations in the building and parking lot, which is terrible considering that it is a federal building. \n\nI would avoid going here if you have a physical disability and need to go to the post office. \n\nIn addition to that, they do not do a good job keeping a diverse number of mailing envelopes here. The first time I came here 3 weeks ago, they were out of most of the mailers. On my most recent visit, there were none whatsoever to be had, and I ended up having to go down the street to FedEx to obtain what I needed. I also mailed the item from FedEx as well. \n\nThat said, I would avoid going to this place, unless I needed to go, and it was my only option.", "aspect_word": "customer service, parking, mailers", "sentiment": "pos, neg, neg, neu", "sentiment_score": "0.6063, 0.5592, 0.4306, 0.4160", "emotion": "sadness, neutral, neutral, neutral, neutral, disgust, fear, neutral, surprise, sadness, neutral, fear, neutral" }, { "review_id": "auwKtJZVCuZe3rg0izuENA", "business_id": "ig2hh2fxIjOglEivSRYf_Q", "user_id": "-fzMP7KWESkrUhnzWSbepw", "date": "2018-02-25 19:32:50", "stars": 1.0, "text": "Clean location but the employees are very rude and you're always having to wait an eternity for food to come out the fryer, even when you dont arrive during busy hours. They seem to never have what you want to order available. And what they do have available is either freezing cold or hard as a rock. If I wanted to wait over 15 minutes for my meal, Id go to a better restaurant. I give up with this place.", "aspect_word": "location, employees, food, fryer, meal", "sentiment": "pos, neg, neu, neu, neu", "sentiment_score": "0.4601, 0.8909, 0.7928, 0.6591, 0.8902", "emotion": "anger, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "4vDLaqF8qu_Fa-igC_cytg", "business_id": "CmDTNEVReN6CgE6ctlZhag", "user_id": "fabJEOZ035a6WxIyjm3urw", "date": "2020-05-10 17:40:44", "stars": 1.0, "text": "Takes them FOREVER ago build a sandwich! We sat in the drive through for 10 mins! And there was no one in the lobby and 2 employees. Then when we got our orders it was wrong! They took food back through the drive through window which I'm pretty sure is a NO NO. Over all horrible experience.", "aspect_word": "sandwich, lobby, employees, food", "sentiment": "neu, neu, neg, neu", "sentiment_score": "0.8596, 0.5771, 0.8138, 0.5788", "emotion": "surprise, anger, fear, neutral" }, { "review_id": "u1oUvcZ5vWMvysS-h0hLUg", "business_id": "rmDsJym53Zrr7lQbIqdnLw", "user_id": "Xxvz5g67eaCr3emnkY5M6w", "date": "2009-07-12 17:25:21", "stars": 4.0, "text": "I can't believe I'm writing a review on a Pizza Hut but hey...when I'm with my niece it's all about her...this is one of the few standalone Pizza Huts I have seen in a long time. Most of them are combo Pizza Hut/Wing Street now. Not this one--it's the old school, classic Pizza Hut. They have a really nice atrium that lets in natural light so stylistically I give it 4 stars. The staff did a great job constantly monitoring and refilling the buffet. You know at some buffets the food looks like it's been sitting there for a while because it's bone dry? Not this one. And we constantly had clean plates and a refilled beverage. The salad bar was really great with its selection of fresh veggies. Great experience...for a Pizza Hut.", "aspect_word": "staff, buffet, food, plates, beverage, salad bar, veggies", "sentiment": "pos, neu, neg, pos, pos, pos, pos", "sentiment_score": "0.7696, 0.6764, 0.4584, 0.4562, 0.2901, 0.5877, 0.4291", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, joy, neutral, neutral, surprise, neutral" }, { "review_id": "kjuMmreNcOqF9en4kS_upQ", "business_id": "67QczBNcTAYq8alxqwiZ5g", "user_id": "cgR-W5gvirCUcvlBXWpS1A", "date": "2018-12-07 14:54:48", "stars": 4.0, "text": "Not much to say about a chain restaurant. This is the first time going to this location. There was only one employee. The other was outside smoking. Then she came in, said something to the working employee and left. It was right after lunch time but it was busy. The kid that was working was very polite and doing his job well. Very friendly. An older customer was telling him he was moving and the employee acknowledged he had spoken with him many times before and wished him well. So kudos to him. And shame on the other employee.", "aspect_word": "employee, lunch", "sentiment": "neg, neu, neg, neg", "sentiment_score": "0.6590, 0.6949, 0.5011, 0.6816", "emotion": "neutral, neutral, disgust, sadness, neutral, joy, joy, neutral, disgust, neutral" }, { "review_id": "nVj91MPTWZWPx9E4TuraBg", "business_id": "9ONW15iI5PUFBkA0EoBVuA", "user_id": "fxeRdFmgY6tbTyidpcdFLw", "date": "2014-10-20 16:36:46", "stars": 3.0, "text": "Denny's is like the WalMart of the restaurant world to me. Sometimes I go but just because they are cheap and convienant. This one is located in front of the Walmart in Waterloo. It was convienant for me to take my dad from here to Walmart.\n\nThe server was friendly. Mostly, the staff is always very accomodating. \n\nI will be back but like I said it is not a place I think I want to go to on a regular basis.", "aspect_word": "server, staff", "sentiment": "pos, pos", "sentiment_score": "0.7404, 0.7448", "emotion": "neutral, neutral, neutral, joy, neutral, neutral" }, { "review_id": "f-75QlWjow4Tap9WSdenhg", "business_id": "S2184w27nPKAROJZ9V1yKw", "user_id": "CN_7Mz20oA1jwsRWwjisVQ", "date": "2018-02-28 17:36:38", "stars": 1.0, "text": "I have been here a couple times. I always had a good experience until today. Me, my brother, my sister, and my mother received coupons for free pancakes from t mobile. We placed our orders, and i figured I would go and pick them up for them. So I go to the restaurant, and when I arrive the manager accused me of reusing the coupons. I explained that I was picking them up for the whole family, but he refused to acknowledge what I said. He continued to say that he would \"let me get away with it this time,\" and made me feel as if I was exploiting him for using coupons his company gave out. He finished it all off by saying he \"will get in touch with his district manager.\" For using some coupons?? Most likely won't go back to this location", "aspect_word": "pancakes, manager, coupons", "sentiment": "neu, neg, neu, neg, neu", "sentiment_score": "0.4937, 0.8752, 0.4614, 0.3254, 0.4752", "emotion": "joy, joy, neutral, anger, anger, disgust, neutral, neutral" }, { "review_id": "7A0ZE1pkzMmpXr57y-wGrQ", "business_id": "-QI8Qi8XWH3D8y8ethnajA", "user_id": "aXpiHi7FW_wOIe7nGFRSDQ", "date": "2018-05-16 21:46:58", "stars": 3.0, "text": "We were crammed into a narrowed passage upon disembarking. So many people pushing in both directions. \n\nPretty much a cluster with late takeoffs, late arrivals, almost missed connections, and a lot of people who don't seem to know what they're doing and we are talking about the employees here.\n\nWe liked the digital menu Xcite.", "aspect_word": "employees, menu", "sentiment": "neg, pos", "sentiment_score": "0.6997, 0.3081", "emotion": "fear, surprise, joy, neutral" }, { "review_id": "C42x92ec-iwBt-J9-KB6_g", "business_id": "bncTqUdA8ZPcUkDDmUbqyA", "user_id": "-G7Zkl1wIWBBmD0KRy_sCw", "date": "2021-10-24 14:38:23", "stars": 3.0, "text": "While Gay Street in downtown West Chester, PA, is way cool, with outdoor cafes, taverns and breweries competing with pedestrians for sidewalk space, this Iron Hill Brewery & Restaurant seems a bit out of sync with its very popular competition. Perhaps because it is older than many, the overall impression is drab and worn. \n\nWe were a small group celebrating a new member of the firm. Staff put a few tables together for us, giving us complete command of the main dining room late in the afternoon. We ordered drinks and a few appetizers and smoozed for a couple of hours. We had good conversation as we consumed a plate of hummus/pita, sweet potato fries w dipping sauces and roasted Brussel sprouts in balsamic (?) dressing. \n\nThe drinks were fine, if unimaginative; the same being true for the food. We consumed everything with a couple rounds of booze, and had no complaints, but it could have been so much more to keep us interested in their dark auburn atmosphere.\n\nThis Iron Hill just felt tired compared to other of their siblings I have visited and enjoyed. They occupy a key corner in town and it was easy to imagine how much more interesting and inviting it could be. How about an outdoor presence like everyone else? How about better marking of the main entrance door? How about better lighting around the bar to accentuate the back bar display?\n\nJust saying...", "aspect_word": "Staff, tables, dining room, drinks, appetizers, plate, hummus, pita, potato fries w, sauces, Brussel sprouts, balsamic, dressing, food, booze, atmosphere, main entrance door, bar, back, bar display", "sentiment": "neg, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos, neu, neu, neg, neu, neu, neu, neu", "sentiment_score": "0.4111, 0.5409, 0.4391, 0.7659, 0.5061, 0.4494, 0.3952, 0.3303, 0.4095, 0.4530, 0.4605, 0.4530, 0.3181, 0.4826, 0.4493, 0.5239, 0.3306, 0.3894, 0.7602, 0.2927, 0.3242", "emotion": "neutral, sadness, joy, neutral, neutral, neutral, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "KD8FcqTAzIeCLK37utx0Kw", "business_id": "WvHAi_gFRaJZMh08Z40Ahw", "user_id": "ISVxhWMu_-Up-e6zI3iXfw", "date": "2015-02-21 16:02:03", "stars": 2.0, "text": "I really wanted to give them a better review but after 2 experiences here I just cant. Wife and I came before Christmas and they were so under prepared that my wife's meal sat under the heat lamps until her fish dried out while they waited for my steak to come. When the waiter makes a point to state that you should check your steak for its done ness, that's a sign its overcooked. And it was well well done. He apologized and took my steak back and then the manager came out and apologized and they brought a second steak about 10 minutes later. That steak was seared on one side and just completely raw the rest of the way. At this point we decided to leave and the manger came to apologize and even gave us 2 $20 gift cards and asked us to come back after the holidays and they would make it up to us.\n\nSo, we did, and we ordered the same meal again. This time the fish was dry but not as bad, and my steak was still over cooked, but not as bad so we kept our meals and didn't say anything. Timing was of again, drinks weren't refilled very fast, and we noticed multiple people around us sending back food so it wasn't just us.\n\nIts disappointing because I would love to give this place a third chance, but with a competitor that's equal distant an also a steak house, we will probably just go their now.", "aspect_word": "meal, steak, waiter, manager, manger, fish, meals, Timing, drinks, refilled, food, steak house", "sentiment": "neu, neu, neg, neu, neu, neg, neu, neg, neg, neg, neu, neg, neg, neu, neg, neg, neg, neu, neu", "sentiment_score": "0.6166, 0.5434, 0.7924, 0.4141, 0.4304, 0.8084, 0.4879, 0.4719, 0.7764, 0.3910, 0.6196, 0.6272, 0.5447, 0.5911, 0.5553, 0.4627, 0.3616, 0.5597, 0.3812", "emotion": "sadness, neutral, neutral, joy, neutral, neutral, neutral, neutral, surprise, sadness, neutral" }, { "review_id": "LqHewnNxfffc9sNfQQ-MZA", "business_id": "mt70fKLLhFtk1iOGMbMNkQ", "user_id": "QUeERppIMqmzB2qImrEAOw", "date": "2017-12-25 01:11:37", "stars": 1.0, "text": "Came in on Christmas Eve because my son had a nosebleed that we couldn't get under control. Employees were rude, extremely uninformed about what the store stocked and had zero interest in helping anyone. This is the first 1-star I've ever given and usually try and find the positive even if the experience isn't great. Nothing good to find here. Go to Walgreens. They are always well stocked and, even more importantly, their people seem to take pride in what they do.", "aspect_word": "Employees, stocked", "sentiment": "neg, pos", "sentiment_score": "0.9069, 0.4211", "emotion": "sadness, anger, neutral, sadness, neutral, neutral, neutral" }, { "review_id": "LZLlRCUISfgIfSHK-zUcJA", "business_id": "l81uD5rdW6gIweCsnu8SXg", "user_id": "IAYG5lr9NQOaLawU6ppfxg", "date": "2013-11-10 18:48:56", "stars": 1.0, "text": "Went to the Broadway Jiffy lube and they didn't check my fluids and oil,went and had my car serviced and next day my water-temp gauge came on .I just happened to be at my Mechanics the next day he checked and water level was very low?I said just had it serviced yesterday ,we looked and all fluids were low as well as oil 1 qt low and my car doesn't leak .So they never did my car I went back and asked for the manager told him about it and he didn't care asked for my receipt as if I didn't have one said he would top off the fluids .I was ready to leave and decided to check it and still 1 qt low,this place is a joke.GO SOMEWHERE ELSE.", "aspect_word": "water, manager", "sentiment": "neg, neg", "sentiment_score": "0.4296, 0.8626", "emotion": "neutral, neutral, neutral" }, { "review_id": "qXbXAOrtHrGU888DfDGZzA", "business_id": "ogoe6WcXJnW96rvc3NyMfw", "user_id": "hddFhAcSubH2OrYuDY_qBw", "date": "2021-04-29 15:16:35", "stars": 1.0, "text": "These ppl are so lazy they never in front waiting for customers to walk in ..costumers gotta wait on them...its not about taking orders from cory gibbs lol special requests from.a retired serial stalker #corygibbs #MLS #chicagofire having ppl.expecting me im places over charging me putting things on my tab pn this dude requests all over us dudr is insane so sad....#bodycameras you know what means...Biden knows .im.in philly dude really lol if ypi continue dont complain u n ur ppl later", "aspect_word": NaN, "sentiment": NaN, "sentiment_score": NaN, "emotion": "neutral, neutral, neutral, neutral, neutral, fear, sadness, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy" }, { "review_id": "3mEoqU6Gv7NIT4Rvl8LnWA", "business_id": "P9HHPqha38o6AplASibWCg", "user_id": "JMsKTU2OCwC5VY8Zrl5tAA", "date": "2011-08-26 22:19:37", "stars": 3.0, "text": "I come here often because of the location. I have never had a problem until recently. The cashier could not locate my phone number in the computer to use my ExtraCare account. I have been using the same number for years and even several times at this location and never had a problem. Trust me, I am not a fan of \"the customer is always right\", as a matter of fact they are usually wrong. But, the cashier insisted that this was my fault and would not back down. I found this to be extremely unprofessional, especially since I had just used my ExtraCare account at this same location the day before. I called the main CVS contact number and they verified that indeed my account is in good standing and my phone number works just fine. I'm not really sure why this cashier insisted on upsetting a customer (over something so insignificant) rather than just admitting that perhaps there was an error in the system or maybe she did not type in my phone number correctly.\nUnnecessary. \nBut, all my previous visits were uneventful. I also took my daughter to the Minute Clinic at this location and it was great.", "aspect_word": "cashier, customer", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.8237, 0.4453, 0.6106, 0.7835, 0.4314, 0.8045, 0.4627", "emotion": "neutral, sadness, neutral, anger, disgust, neutral, surprise, fear, joy, neutral" }, { "review_id": "VbP8japoCNdbXPV-FL8jtg", "business_id": "Lc6OmKJT1FEmSb85K0JNTw", "user_id": "KQOUTeTzvCgVZD6zR1LgOQ", "date": "2016-03-23 17:52:41", "stars": 1.0, "text": "This Subway is poorly managed. Three people there when I walked in and two left one person to do everything, including taking a long pick up order on the phone while we waited for our order to be finished. Two customers came in and walked out while we were waiting on this. Then they were out of lids for drinks and one of the staff who was finally asked to please help by the first did not know where they were stored. The restroom was filthy. Do yourself and the public in general a favor and skip this one. If we all do, the inevitable end will come sooner rather than later (either for the store or the manager).", "aspect_word": "Subway, drinks, staff, restroom, manager", "sentiment": "neg, neu, neg, neg, neg", "sentiment_score": "0.6276, 0.8411, 0.8101, 0.6687, 0.7210", "emotion": "neutral, disgust, neutral, neutral, neutral" }, { "review_id": "BcmTQ5bp2eNL80FnuYq8xA", "business_id": "qMVuv0N-R4Tqlza_kwTbSA", "user_id": "hT5AwNXjXAVLmzb9ww_1eg", "date": "2016-07-12 01:31:16", "stars": 1.0, "text": "Supercuts is always hit and miss depending on who they recently fired.\nBut the people that get to fill in in the interim, the supervisors and these other people, are the worst possible people at everything they do!\nI came into this place at 4:45 and she told me it would be 30 minutes.\nSo I left, went to Safeway.... and I came back 30 minutes later and she told me it would be another 30 minutes. So I ensured that I was on the list and that I was queued up in the line. and then I left and got food to eat next door. Came back in 30...., waited another 30 minutes and she just took someone else before me!\nI am done here!\nI will possibly reconsider once Cynthia is back from maternity.\nBut frankly I'm hoping to find a new regular place before that!", "aspect_word": "supervisors, food", "sentiment": "neg, neu", "sentiment_score": "0.8428, 0.8044", "emotion": "sadness, disgust, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "5RsMz0A7GukQRnVtV3rLqQ", "business_id": "LP7k3pv6cHajRSmGnK0GzQ", "user_id": "fhwGE5mPdPHgvRjPoqTZ6w", "date": "2016-09-07 23:17:19", "stars": 4.0, "text": "I use this Walgreens as my regular pharmacy even though I have recently moved and there is another Walgreens that is closer to my new home. The reason is simple...it's the people. This location has a great pharmacist and the techs are friendly too! The only thing I can ding this location for is the panhandler loitering that goes on out front sometimes. Otherwise this location is 5 stars!", "aspect_word": "pharmacist, techs, location", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.5614, 0.4362, 0.5234, 0.4070", "emotion": "neutral, neutral, neutral, neutral, neutral, neutral, surprise" }, { "review_id": "-IApoTF4mmz_q3aGt_XDsw", "business_id": "n2HP8fenpzI7eg6TRDj4lw", "user_id": "RarUmru_M_gGaq43oNn0qw", "date": "2018-12-16 01:33:19", "stars": 2.0, "text": "I am still waiting for my pizza. It was staged that it would be here by 9:36 and it is now 10:07 with no pizza. I have used this location several times before and it has always been an abnormally long wait even for pick-up. I thought things would. E better once they reopened, but apparently it is just as bad. \nI tried to check on it and they answered that they were closed. I tried to ask about it and all they would say it it was dispatched for delivery. I asked what would be done about it being so late and without being told or anything said I was placed on hold for a long time. A gentleman came back on the phone. All he would say is there would be a coupon for a free pizza next time. They ended up refunding the money. It was still another 15 minutes before any sign of pizza. Then the order was not correct. They didn't include any marinara sauce with 2 orders of bread sticks. \n\nThe delivery driver is the only saving grace. He was polite, apologetic and nice. I thanked him and told him I knew it was not his fault. It will be a bit before I ever order here again. I would like to give the benefit of the doubt that it was a rough night.", "aspect_word": "pizza, wait, delivery, marinara sauce, bread sticks, delivery driver", "sentiment": "neu, neu, neg, neu, neu, neu, neu, neu, neg", "sentiment_score": "0.7860, 0.4975, 0.7410, 0.5893, 0.5690, 0.6233, 0.3378, 0.3631, 0.3231", "emotion": "neutral, surprise, neutral, surprise, sadness, neutral, surprise, neutral, neutral, surprise, neutral, joy, neutral, sadness, neutral" }, { "review_id": "HHNA05uJj423tRHGg536sg", "business_id": "6jiH4h-LoafGkZFgTFBedA", "user_id": "Zn8tgekH0oCfyk4SUtygoA", "date": "2020-05-28 01:11:17", "stars": 4.0, "text": "We did curbside pickup of some potting soil for our victory garden. It was easy to order online and pick up in our car. However, they apparently did not track that we'd picked up our items so they called me a few times to remind me to pick up our order, which we already had. Whatever. It was still convenient. \n\nNow, we have a wonderful garden (in pots) which I'm enjoying watering every day. Beans, scallions and collard greens plus some zinnias and marigolds. \n\nLife is good with victory in mind!", "aspect_word": "potting soil, garden, pots, Beans, scallions, collard, greens, zinnias", "sentiment": "neu, pos, neu, neu, pos, neu, neu, pos, neu", "sentiment_score": "0.3963, 0.6763, 0.3176, 0.3533, 0.3204, 0.3106, 0.3048, 0.3898, 0.3184", "emotion": "neutral, neutral, neutral, neutral, neutral, joy, neutral, joy" }, { "review_id": "tRh4_GtpweA5LNdMbuVEIQ", "business_id": "AIeyR4FxIx1FkWY6BwJHhA", "user_id": "gGjBotABBG0JQfx8UxDzGg", "date": "2020-09-07 19:44:31", "stars": 1.0, "text": "I wait in the line 32 minutes to get my order and when I order they told me everything I order they told me they didn't have it and also all the time \nDifferent price they charge me and also they are fucking so mean and when they give me my Order all of it ice that is fucked up really fucked up and also the fucking drink it's just like a water taste", "aspect_word": "price, ice, drink, water", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.6909, 0.4774, 0.4651, 0.5251", "emotion": "anger" }, { "review_id": "hYMNCzog6OoL_z89LsJ0dg", "business_id": "LYvne74SGJsOr2ymobzW8g", "user_id": "D2VBAKQjN2L5P7RxflQFMw", "date": "2013-02-22 16:36:29", "stars": 2.0, "text": "This post office is a pain in my you know what. The traffic is my main gripe. Rt 45 in middle of Woodbury? No fun. But once you get inside, the aggravation can continue depending on the surliness level of the clerks inside. They are not consistently nice is all I can say. Not horrible terrible, but not friendly either if you know what I mean.\n\nI used to frequent the Woodbuty Heights PO on Wdby-Glassboro Rd, but it closed at some point. Boo. So I go here if I must, but I try to remember to buy my stamps when I'm checking out in Shoprite instead!", "aspect_word": "traffic, clerks", "sentiment": "neg, neg", "sentiment_score": "0.6221, 0.8639", "emotion": "sadness, anger, surprise, anger, fear, sadness, neutral, neutral" }, { "review_id": "e4cOf8ymRnObL36acWJcQw", "business_id": "HlSve6o5TAXbl4UDwCfcFw", "user_id": "1v59f7B3pBoL8y1oCZcEkw", "date": "2020-02-02 21:17:08", "stars": 1.0, "text": "I really hate to give bad reviews, but I live near this sonic and have NEVER had a good experience. They seem to be severely short staffed and are often closed when the official hours say open. Today, I went through the drive through and was greeted harshly with \"You're gonna have to give me a minute!!!!\" Their ice cream and credit card machines are often down. \n\nSave yourself some time and go to the nearby Dairy Queen or another establishment if you want an ice cream/fast food fix.", "aspect_word": "ice, cream, ice cream, fast food", "sentiment": "neg, neu, neu, neu", "sentiment_score": "0.3628, 0.2921, 0.4454, 0.3592", "emotion": "sadness, neutral, anger, neutral, neutral" }, { "review_id": "iLKWPCdX4Z4pvZPTN6a6hg", "business_id": "R1khUUxidqfaJmcpmGd4aw", "user_id": "22IjkJOJK7WYFJbYBkvtBQ", "date": "2013-04-23 02:07:37", "stars": 3.0, "text": "I recently made quite a few purchases here. New front doors and windows, carpeting, and a lot of Honey Do project materials.\nMiddle of the road quality, but you get what you pay for.\nThe staff is willing and helpful, but not quite as knowledgable as I would like at times.\nOverall a decent experience", "aspect_word": "staff", "sentiment": "pos", "sentiment_score": "0.7253", "emotion": "joy, neutral, neutral, neutral, joy" }, { "review_id": "j1tyjXZzrA_kBJieZoJX7Q", "business_id": "oR3iGLhTW3UiABNEhmMcUg", "user_id": "Gv2wHeY8sQuyEUS8yX56HA", "date": "2019-11-17 02:14:44", "stars": 2.0, "text": "It's nice and clean inside and the staff are nice. It shares space with Kentucky fried Chicken. Free parking. But I ordered a couple Beef super burritos for $6 each. What I received was 2 bean slurry burritos that were like mush and not recognizable and I could not find the beef. Where is the beef? False advertising. Very bad. Will no longer frequent Taco Bell.", "aspect_word": "staff, Chicken, parking, slurry, beef, advertising, Taco", "sentiment": "pos, neu, pos, neg, neg, neg, neg, neu", "sentiment_score": "0.9026, 0.3623, 0.4742, 0.4099, 0.5828, 0.5870, 0.4384, 0.4281", "emotion": "joy, neutral, neutral, neutral, sadness, sadness, neutral" }, { "review_id": "E5UDrVGmItqKkq2nEEqrYg", "business_id": "Kj17P7nLHkZswGPiiy8Z1A", "user_id": "ChhiVXQulj8zmFDr6x-FqQ", "date": "2016-06-16 19:50:31", "stars": 4.0, "text": "I'm not sure what the other reviews experienced, but it wasn't what I had at Panda Express. The food was warm, the flavour was good, and the restaurant as a whole looked very well-kept. \n\nI got exactly what I was looking for. Sure it could have been a little hotter, but that's what you get with fast Chinese food. I'll go again for sure!", "aspect_word": "food, flavour, restaurant, Chinese food", "sentiment": "pos, pos, pos, pos", "sentiment_score": "0.8273, 0.8525, 0.4673, 0.3195", "emotion": "neutral, joy, neutral, neutral, joy" }, { "review_id": "fqr54Xep8E9ecEfSRGmthg", "business_id": "pgO-fORYt4nb5Tj0x1F_aQ", "user_id": "5BUHJfvRBq6PeRXKRglekA", "date": "2013-12-01 20:04:36", "stars": 1.0, "text": "We had crab cakes and salmon, nothing special, overpriced and the crab cakes were the same as supermarket freezer crab cakes. The calamari was greasy and gross. At these prices, eating on a piece of butcher paper is cheapo, and the crayon-doodling thing is way out of date. They have a lot of nerve to charge a dollar more for asparagus as an alternative to the regular blah vegetable option, how nickel-and-dime cheesy. The lights were way too low, and they wouldn't turn them up. I couldn't even read the menu where we were sitting, and I had to get up and read the menu by the hostess' podium light. The music was crummy tennybopper pop junk, not suitable for dining, and wayyyy too loud. They wouldn't turn the bad music down, even though it was either killing conversation, or making people shout at each other. The servers are inattentive at best. The black napkins are not washed well, kind of stinky. This is about the bottom of the barrel for pretentious overpriced chain restaurants. The more well known Australian themed chain restaurant on the other side of the parking lot is considerably better.", "aspect_word": "crab cakes, salmon, calamari, prices, asparagus, option, lights, menu, hostess, music, dining, servers, black, napkins, overpriced, parking", "sentiment": "neg, neu, neg, neg, neg, neg, neu, neu, neg, neu, neu, neg, neg, neg, neu, neg, neg, neg, neg, neg, neu", "sentiment_score": "0.3908, 0.4338, 0.5554, 0.4092, 0.5702, 0.6641, 0.3759, 0.4006, 0.5749, 0.7339, 0.7889, 0.5598, 0.2649, 0.6991, 0.5793, 0.5355, 0.8500, 0.4377, 0.3295, 0.4030, 0.4535", "emotion": "neutral, disgust, neutral, neutral, disgust, sadness, neutral, anger, disgust, neutral, neutral, neutral" }, { "review_id": "rlcWiAOIu8owm6N5Pft5oA", "business_id": "CHm8d3v18vwOqZBYWWPFHw", "user_id": "9fDUis3hv0Bqm4DmxL0ZTg", "date": "2019-04-12 09:56:39", "stars": 5.0, "text": "Just came back for my 2nd visit and there was no line and online order was up and running. Those were my only issues before, so 5 stars!\n\n---\n\nBrand new Jersey Mike's location near the Giant superstore. Beautifully clean interior and food that lives up to the chain's standard of the freshly sliced cold cut subs as well as a variety of hot subs. Both my wife and I ordered the Philly Cheesesteak with a side of marinara sauce and we're thoroughly happy with the order. \n\nOnly a couple reasons why this is four stars:\n1) The wait time was tremendous despite a huge number of staff behind the line. I imagine this is just a factor of being newly opened and they'll figure out how to speed the process as time goes on. \n2) Online ordering was not yet available. I believe they have this in other locations, so maybe it will be up by the next time we go back. \n\nAs the above changes, this will definitely be a 5-star location!", "aspect_word": "interior, food, subs, Cheesesteak, marinara sauce, wait, staff", "sentiment": "pos, pos, neu, pos, pos, neu, neu, pos, neg", "sentiment_score": "0.7840, 0.7740, 0.3193, 0.2965, 0.3323, 0.3715, 0.4252, 0.4060, 0.5751", "emotion": "surprise, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "346Js5fP3Q6V5FAVsBDM7Q", "business_id": "YkKR-S0usTszBV0Ja-gyjQ", "user_id": "ceiGKFbZJRv8S0QWzH2Fnw", "date": "2016-06-14 15:42:12", "stars": 5.0, "text": "What's better then taco Tuesday? Taco Tuesday when you go through the drive-through! \n\nI thought it would be nice to visit my husband for lunch, and bring him tacos on Tuesday. I called ahead, and they quickly took my order. They were sure to confirm it, and everything was perfect since they did. I opted to use the drive-through rather than come in, and the service was so fast.\n\nThe lady who provided me with my order, offered some sauces. She was not cheap with what she gave us, we had plenty of sauces. Which is usually an issue for us. Everything was perfect, I can't wait to get to use the drive-through again one day!", "aspect_word": "taco, Taco, lunch, tacos, service, lady, sauces", "sentiment": "neu, neu, neu, neu, pos, neg, neu, pos", "sentiment_score": "0.3837, 0.3825, 0.8820, 0.7003, 0.6479, 0.3931, 0.4498, 0.4970", "emotion": "neutral, disgust, neutral, neutral, joy" }, { "review_id": "_ituc7YUhSu72Qr77-pFZg", "business_id": "T6OtDhpyfyI_ZCK5zE8UuA", "user_id": "wyNQqEbMfOgXr5rIfVr9Rg", "date": "2013-12-28 02:18:56", "stars": 3.0, "text": "We came here to get another mug for my ever growing collection of Starbucks mugs! There weren't any mugs out but thankfully after we asked, the man behind the counter said they found a box in the back. Score!!\n\nNo drinks were bought this time around, but it smelled like any other Starbucks. :)", "aspect_word": "mug, counter, drinks", "sentiment": "neu, neu, neu", "sentiment_score": "0.6087, 0.5559, 0.7401", "emotion": "surprise, neutral" }, { "review_id": "q2hI_uPrkZHdpVi_ew0laA", "business_id": "qdEBF6zfcG7F9v4jNkuOHA", "user_id": "yO5LywDV-v3REszTtICw7Q", "date": "2019-01-25 19:59:06", "stars": 1.0, "text": "Do not get your oil changed at Jiffy Lube. I went in for a routine oil change in November. Immediately after driving away, my car began smoking, accelerating/decelerating sporadically and generally malfunctioning. I went back to the shop to ask them to check my car. They told me it was just acting up due to cold weather. Fast forward to the next day: I'm stranded on the side of the road & got towed to a mechanic where we learned that my car had been double filled with oil. Jiffy Lube did not remove the dirty oil from my car before adding more - causing lasting damage to my vehicle. My catalytic converter is being replaced, along with my spark plugs and other hardware, because of Jiffy Lube's negligence.\n\nWorst of all - when I followed up with Jiffy Lube about the lasting damage my car sustained, the director of guest services implied that I was lying about the whole thing and denied my claim, despite having documented proof from two separate mechanical shops pointing to oil contamination as the direct cause of my car problems. I'm deeply offended by this accusation. I will never be back to Jiffy Lube again & frankly wouldn't wish this experience on my worst enemy.", "aspect_word": "oil, director, services", "sentiment": "neg, neg, neg, neg", "sentiment_score": "0.4269, 0.5797, 0.2590, 0.3545", "emotion": "neutral, fear, fear, neutral, disgust, anger, sadness, neutral" }, { "review_id": "MI_J37GoHRL2TI_OklC8Lg", "business_id": "mLjIVDt9o2Zaohx0VYVfPA", "user_id": "Js1FsZ6oP_9tO5tbJN-d2g", "date": "2021-03-26 02:39:41", "stars": 2.0, "text": "I frequent this place quite a bit but am starting to rethink it. I don't think it's run near as well as it was prior to Covid and I'm not sure why. \nThey don't allow you to order extra crispy wings on Tuesday when they have a wings special. Regardless of how slow they are. I get they don't want to tie up fryers but I should be able to order the same way regardless of day. \nWhen we were in last Saturday, they were literally out of almost everything. Including lemons, limes, ranch, carrots, celery, blue cheese, and various sauces. When the supervisor came out, she basically said tough, it is what it is. Very odd considering they share a parking lot with a grocery store. \nNot impressed with this place anymore, which is a bummer because it's close to home.", "aspect_word": "wings, fryers, cheese, sauces, supervisor", "sentiment": "neu, neu, neu, neu, neg", "sentiment_score": "0.5821, 0.3894, 0.3207, 0.4558, 0.7900", "emotion": "neutral, surprise, neutral, neutral, neutral, surprise, neutral, surprise, surprise, neutral" }, { "review_id": "dFK6CBwf9tsyOYx9ChiIYA", "business_id": "-Wv0KRW7vv77bjOKLrxpXg", "user_id": "v2SojhZEn89Gmpnt6ghw5g", "date": "2021-07-24 16:50:54", "stars": 2.0, "text": "i go to this dunkin a lot but they seem to consistently mess up on a lot of things. for the past 3 times that i have placed a mobile order they have had me sit at the first window for 20+ minutes for a food item. my most recent visit, they did this and 2 people asked \"what are you waiting for again?\". the whole point of placing a mobile order is that it is expected to be finished when i pick it up (or if not, waiting a few minutes) but 20+ minutes?!? and once the rest of my order is ready, they very violently give me my bag while immediately shutting their window. honestly just a simple, \"i'm so sorry for the long wait, i hope you have a wonderful day\" would go a long way.", "aspect_word": "food, waiting, wait", "sentiment": "neu, neg, neg", "sentiment_score": "0.7633, 0.3698, 0.6456", "emotion": "sadness, neutral, anger, sadness, neutral" }, { "review_id": "e083PDWR1eyBuoxkVxq5vw", "business_id": "BrQkQjryFGeO7M6QpFM4Ww", "user_id": "0Igx-a1wAstiBDerGxXk2A", "date": "2011-03-16 03:51:44", "stars": 4.0, "text": "This is my home base Home Depot; it's the one I grew up near so I still now the layout of the store the best. The garden section is good and I've had amazingly helpful store associates on occasion. \n\nSeriously, I once had a guy cut a complicated piece of glass 5 times to get it right...which was above and beyond as I needed a weird geometric shape for my transom.\n\nI do have to admit that I miss them being open 24 hour like they were pre-K. When we bought our 1st house, we used to go out to dinner on Friday night, make a weekend plan, then hit the HD late to be all prepped for Saturday morning.", "aspect_word": "layout, garden section, guy, dinner", "sentiment": "pos, pos, neg, neu", "sentiment_score": "0.6226, 0.6633, 0.5442, 0.8281", "emotion": "neutral, joy, surprise, neutral, neutral, sadness, neutral" }, { "review_id": "xRBuXWWO6uH78cuXgICcWQ", "business_id": "u401RMGQdF4N5Q6omN385A", "user_id": "q3lPWLreF9PLh8lLlWgwDg", "date": "2013-07-08 00:36:46", "stars": 5.0, "text": "Great service, always friendly and will help you with anything. Their food there is good, they keep their working area clean and well covered. Every time we come in here, we see the same guy, I'm not sure what his name is, but on a Friday night he is always there, working alone. He is great, great attitude and friendly. He is really fast and keeps the line going.\n They have a rewards card you can get here also so if you have enough points, you can get some sandwiches free. Great place to eat when you don't really feel like waiting at a table in a restaurant and just want to go home and get filled up or eat real quick here.", "aspect_word": "service, food, attitude, sandwiches, place, waiting, table", "sentiment": "pos, pos, pos, neu, pos, neg, neu", "sentiment_score": "0.8878, 0.8444, 0.6184, 0.6086, 0.4821, 0.5019, 0.5093", "emotion": "joy, neutral, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "M6NUVxdP7OtP6ARBFZiz0g", "business_id": "Pn6ruqQp6F00rVl36_I5pg", "user_id": "dZpGKP00UuG4b5P9aOVDYQ", "date": "2008-04-04 03:49:28", "stars": 1.0, "text": "I'm not sure what store the previous reviewer went to but I have never actually seen a wal-mart employee smile. It could be the company's practice of offering only subsistence wages, or the fact that they like to build on ecologically sensitive wetlands, or possibly their dismal record of importing goods so cheap that China has invented new, lower standards for product quality. However, I will allow that the store is very large. I heard a child once got lost in there and was only found when he sent out graduation announcements.", "aspect_word": "employee, product", "sentiment": "neg, neg", "sentiment_score": "0.6458, 0.3669", "emotion": "surprise, neutral" }, { "review_id": "mHvoAtfNIy616lZBqRTb0g", "business_id": "rmR7Cj0r-7ngiw-mywi6lQ", "user_id": "TPupPzwrhCwB85itOw7QMA", "date": "2012-02-08 02:52:50", "stars": 5.0, "text": "Such a great CVS! Clean, wide open and spacious. Head and shoulders above the other options nearby (Rite Aid) and always willing to go an extra mile to ensure that the customer always has a pleasant experience. That goes doubly for the pharmacy staff, where they've even made sure I didn't skip my important cholesterol medicine by fronting me a few while they dealt with my doctors office on my behalf. After waiting upwards of an hour and a half at my PCP's office, it's so nice to see a friendly face at the pharmacy counter promising a wait of 15 minutes, and then being on my way in 10. Love it!!!", "aspect_word": "CVS, staff, waiting", "sentiment": "pos, pos, neg", "sentiment_score": "0.5157, 0.2888, 0.3739", "emotion": "joy, joy, neutral, joy" }, { "review_id": "TJUNG7faPju91CJZ3ZaPug", "business_id": "dXTXpAK6IpeR8PLFY7D-AQ", "user_id": "Y-fPeP9dmciMYg83esNSWw", "date": "2018-04-18 15:38:00", "stars": 5.0, "text": "I know people come here for the steak, but can we have an honest moment here and say that if you come here for the rolls, that's okay too. You are not alone. Yes, the steak is delicious...but this carb queen's main motivation for coming here is the rolls and honey butter. There, I've said it.\n\nSecond to the rolls, however, is their steak. I ordered an 8 oz sirloin with mashed potatoes and a caesar salad on the side. I ordered my steak medium and that's exactly how it came out - a pretty pink center and perfectly cooked outside. I loved the mashed potatoes and will definitely order these again (like I mentioned earlier, CARBS). The caesar salad was good, but I would probably opt for a mixed greens salad instead next time. Overall, I was stuffed at the end of this meal AND still had a good amount to take home with me for the next day.\n\nI really like the atmosphere in here. It's exactly what you would expect that vibe of somewhere called \"Texas Roadhouse\" to be--loud country music, western decor, and just an overall friendly and relaxed vibe. A wonderful dining out experience with good food in an atmosphere that doesn't make you feel ashamed for accidentally putting your elbows on the table or reclining in your booth after stuffing your face with rolls. Service was also friendly and timely (we did come here at like 9:30 at night, so it was probably past their diner rush). Overall, awesome experience! This might become a frequent stop for me...just not too frequent because you know, those rolls.", "aspect_word": "steak, rolls, butter, sirloin with, potatoes, caesar salad, mashed potatoes, greens salad, meal, atmosphere, vibe, Roadhouse, decor, dining, food, table, booth, Service, diner, rush", "sentiment": "neu, pos, pos, pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, neu, neu, pos, pos, neu, pos, pos, pos, pos, pos, neu, neu, neu, pos, neu, neg, neu", "sentiment_score": "0.4404, 0.5234, 0.7841, 0.5102, 0.3346, 0.4062, 0.4147, 0.3921, 0.5113, 0.3709, 0.5163, 0.5728, 0.5235, 0.4732, 0.7170, 0.6012, 0.3505, 0.3401, 0.2870, 0.6454, 0.5818, 0.7886, 0.6932, 0.6713, 0.7271, 0.4781, 0.5486, 0.6466, 0.2184, 0.3110", "emotion": "neutral, sadness, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, joy, joy, joy, joy, neutral, joy, neutral, neutral, neutral, neutral" }, { "review_id": "kC0VOGaEbqMWmHFeFoB5Jw", "business_id": "PBuUCv0ioD06kezM3rK5aA", "user_id": "zgOp2LnpN1d1ETzssrypww", "date": "2017-07-08 23:38:47", "stars": 5.0, "text": "Very happy with my new gym so far! It is very clean and new. The space is large and even though they have tons of equipment, you don't feel like your on top of other people or competing for equipment (I have not been there at peak times yet). For $20 a month, you can get their top membership, which gets you in the door at any other Planet Fitness nationwide, as well as use of their Black Card perks. Those perks include unlimited hydro massage, unlimited massage chair use, red light therapy, and tanning. The locker room is big and clean and it seems like their is plenty of locker space as well. I also like the two rooms that are setup for timed circuits. They have a 30 minute circuit that alternated between a cardio exercise and a strength exercise. There is also a 12 minute abs circuit room.", "aspect_word": "space, perks, chair, locker room, locker space", "sentiment": "pos, neu, neu, pos, pos", "sentiment_score": "0.6564, 0.2850, 0.3395, 0.4613, 0.3726", "emotion": "joy, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral" }, { "review_id": "jnoxggzI209_O3Z2fQLl7A", "business_id": "njdcYRIB9FqwMwAE_wJuVA", "user_id": "erwKZe1mY-hQpcuC0LxLsg", "date": "2015-09-03 11:44:23", "stars": 3.0, "text": "Consistently I was getting a coffee cup that was filled up only three quarters of the way. Mind you, I never asked for any room for cream. Today I finally sucked it up and asked her to fill it up all the way. I was given the silent treatment. Baristas face said it all. Sorry, if I'm paying 2$ for a coffee I would like a full cup.", "aspect_word": "coffee cup, cream, Baristas, coffee", "sentiment": "neu, neu, neg, neg, neu", "sentiment_score": "0.4884, 0.7390, 0.5492, 0.4703, 0.7298", "emotion": "surprise, neutral, neutral, sadness, neutral, neutral" }, { "review_id": "KHHeTYgBXOeKS9QXW-L9jA", "business_id": "TH0W2K8pJP7e9aj66vr5TA", "user_id": "KNt6RzxrNxIBTUF0NhcPyA", "date": "2018-09-11 02:43:16", "stars": 5.0, "text": "Great dinner and service at this Applebee's. \nI tried the bbq tacos. It was part of this deal they have where you get a salad, appetizer, and entree for a pretty decent price. \nYou can never go wrong with the spinach artichoke dip. The food was hot and fresh and our waitress Sonya kept everything coming like clockwork with the food and the beverages. She's been Our waitress a couple of times in the past and she is an amazing server. She knows what she is doing and is very organized with her time. \nThe only thing I feel needs improvement is the slaw that came with my dinner - it was very bland and just didn't taste right. The dinner itself was so flavorful and good that the slaw just seems like it's a bland afterthought.", "aspect_word": "dinner, service, bbq, bbq tacos, salad, appetizer, entree, price, spinach, artichoke dip, food, waitress, beverages, server, slaw", "sentiment": "pos, pos, pos, pos, neu, neu, neu, pos, pos, pos, neu, pos, pos, pos, neu, pos, pos, neg, neg, neu, pos, neg, neg", "sentiment_score": "0.7668, 0.8489, 0.3830, 0.3688, 0.6615, 0.4768, 0.3790, 0.2983, 0.7419, 0.3914, 0.4475, 0.7454, 0.6980, 0.4041, 0.4675, 0.6195, 0.8181, 0.7034, 0.3170, 0.7728, 0.4519, 0.6802, 0.2785", "emotion": "joy, neutral, neutral, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "LQR8KW8towO2OKpe6EoKUQ", "business_id": "AJf_G2CKc1ZDC2NE4oj3rw", "user_id": "HQG3no8C5U31z-k1MaYCqQ", "date": "2011-09-05 12:56:27", "stars": 4.0, "text": "I'd like to point out that this is likely the fastest Jimmy John's in existence. Like Jackie said, it's totally in an odd spot in the middle of an industrial area where people from near and far travel to so this place is consistently packed for lunch.\n\nBut yeah. This is the type of Jimmy Johns where you yell your order while you're in line and you get your sandwich before you even pay for it. It's a factory here and you'll see some guys from the other locations here too. You know they've proved themselves to earn a couple extra hours at this location. \n\nI've never gotten an order wrong before either. \n\nVito LBI with Mayo, onions on half (sharing with the special lady), and cherry peppers? Check.", "aspect_word": "lunch, sandwich, Vito, Mayo, onions, peppers", "sentiment": "neu, neu, neu, neu, neu, neu", "sentiment_score": "0.8672, 0.8111, 0.3855, 0.4394, 0.4604, 0.2900", "emotion": "neutral, surprise, neutral, anger, neutral, neutral, neutral, neutral" }, { "review_id": "emO3TBCXk_0TqHOjhX1B4A", "business_id": "8F75isJz4UF_5LFsyf80HA", "user_id": "fvc3mvvjJhWlrwayo0M9Sw", "date": "2019-06-24 01:37:28", "stars": 1.0, "text": "Horrible customer service! I was waiting in the drive through forever while the other lane across from advanced. I kept saying \"hello\" and was not being acknowledged. I just wanted to order some chicken tenders and the girl at the drive though said they ran out. I asked her if I could come inside and she told me they would take care of it if I did so.I go out of my way to go inside after waiting in the drive through. They took forever to acknowledge me even though I was the only customer that was waiting in the front. I resume to place my order and the manager basically says \"to stop selling them\"...ridiculous and a complete waste of time! The staff is complete unprofessional and I will never purchase anything from them again and will tell others to do so as well!", "aspect_word": "customer, service, chicken tenders, manager, staff", "sentiment": "neg, neg, neu, neg, neg", "sentiment_score": "0.8448, 0.6654, 0.4547, 0.9068, 0.9011", "emotion": "fear, sadness, sadness, neutral, neutral, neutral, anger, neutral, neutral" }, { "review_id": "LWnjgnAsFeF_XVu0_7eGUA", "business_id": "H02oq-DIDxhxxPTt2iyQvg", "user_id": "2z2r246NH8RCxoysM0Y6tQ", "date": "2020-05-12 05:22:34", "stars": 1.0, "text": "Ordered online through their app at 8:00 PM Marked it as a no contact delivery and waited for them to tell me that my food had arrived or that it was delivered like every other app does I even waited for a phone call I got nothing here comes 10 o'clock I come and check my app it's been closed no one tried to contact me to figure out what went wrong apparently with a no contact delivery they wait for you to pick it up from the door now nobody told me this nobody tried to call and contact me so they took my pizza back againContinuing to not call me or inform me what was happening and then said it was my fault because I didn't order correctly", "aspect_word": "food, pizza", "sentiment": "neu, neu", "sentiment_score": "0.7185, 0.6932", "emotion": NaN }, { "review_id": "NjK8lEPLYok2g7vnF6LV5Q", "business_id": "ZVClB0Lh52MMdaVlngFhng", "user_id": "IlyxZzDbjMbekobRDHc13w", "date": "2017-01-01 06:39:28", "stars": 4.0, "text": "4 stars only due to Jeannett..she is wonderful\nHad an awesome drive thru experience with Jeannett.. Ordered 10 pc nuggets and fries, service was super quick and very pleasant.. Nuggets were hot and tasted good. BK has $1.49 deal for 10pc these days, they also have happy hr between 2 and 5 pm", "aspect_word": "fries, service, Nuggets", "sentiment": "neu, pos, pos", "sentiment_score": "0.3921, 0.7964, 0.5551", "emotion": "neutral, joy, neutral, joy, neutral, joy, neutral, joy" }, { "review_id": "DqS82W13GbQnL2VTMZBtdQ", "business_id": "blA1bBTRzmZTxn1cHPq1Nw", "user_id": "ikWD8meznb14w9yNie3bwQ", "date": "2018-10-02 23:19:52", "stars": 4.0, "text": "Quick, affordable and friendly. My daughter hadn't gotten her hair cut in ages, and as with other primpers, had burned her hair up with a flat iron. She had visible split ends and needed a good trim. We signed up for a Supercuts account online, and were able to check in and receive a $2 off coupon. She got about 3 inches taken off, nothing fancy, and we were out in a flash! \n\nNo wait, no frills, no complaints - great service!", "aspect_word": "wait, frills, service", "sentiment": "neg, neg, pos", "sentiment_score": "0.5676, 0.3834, 0.7894", "emotion": "neutral, neutral, surprise" }, { "review_id": "gMbyiHUzBz0AwahCZNgKSw", "business_id": "qr-tYwSXjyemq0H_bk8JMg", "user_id": "4_fkSSTFYEUXYPhtpbsAJw", "date": "2007-08-05 21:40:03", "stars": 3.0, "text": "If you're going to need to haul your luggage, just bear in mind that the Enterprise desk isn't EXACTLY in the terminal... so, if you're having trouble walking 20 feet with your luggage, get a trolley.\n\nI reserved a GPS, and didn't get one... so, I'm knocking off a star for that.\n\nThey offered me an old Nissan Sentra that had a coat of ash and didn't seem very clean and I wasn't very happy with the car, so I asked if I could get a cleaner one. They were nice about exchanging it for me and gave me a 2006 Chevy Aveo.\n\nSo, I give my experience three stars. Not too bad, but definitely room for improvement. Let's see if my experience returning the car will cause me to come back and make updates to this entry...", "aspect_word": "Enterprise desk, terminal", "sentiment": "neg, neu", "sentiment_score": "0.5632, 0.4190", "emotion": "neutral, neutral, neutral, neutral, sadness, neutral, neutral, joy, sadness, joy, neutral, sadness, neutral, neutral, neutral, neutral" }, { "review_id": "IyDZ6rcHl-ipAK2THkvQJA", "business_id": "PaRhc7lMCMnzNgLj9jlF5w", "user_id": "eTvp_hYnsrI5-ow_sQ31_g", "date": "2015-07-31 03:55:48", "stars": 5.0, "text": "I needed to return a receiver to my cable television provider. Didn't know how to do it. Called customer service, and was given explicit instructions.\n\nThey needed the serial number of the receiver I was returning, so I provided that. And they gave me my account number, which I did not know, but I do now.\n\nMy provider has an arrangement with UPS wherein you take in equipment to be returned with your account number, and UPS handles the shipping -- no cost to you.\n\nYou don't package it. Just take it to UPS.\n\nSounds too easy. But it was, and it worked. I took in the receiver yesterday late afternoon. With just my account number, the very friendly clerk pulled up my name, address and the serial number of the receiver being returned. Absolutely amazing!\n\nHe gave me a receipt and advised me to retain it until I had confirmation that the equipment had been received.\n\nI got a text message this afternoon from the provider saying the equipment had been received and credited to my account. And next month's bill should reflect this adjustment.\n\nThank you, UPS, for this incredibly convenient arrangement you have with my cable television provider.", "aspect_word": "clerk, equipment, bill", "sentiment": "pos, neu, neu", "sentiment_score": "0.5582, 0.3721, 0.4015", "emotion": "neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral" }, { "review_id": "nKjD7eG_qlDRhhwLxXmSRw", "business_id": "40W1u-blvEhffAPrOtUH3w", "user_id": "Fivx-gzIXwR-uEYF9FPr_g", "date": "2018-12-23 22:52:51", "stars": 4.0, "text": "This Wawa in Oaklyn is very convenient to my barbershop. Pretty convenient and well kept. Not busy, which is a good thing when ypur coming in to get a few things either alone kr with your 4 and 12 year olds. Staff at this Wawa are always courteous, professional, and ready to assist. One particular time there was an issue with the sweet tea dispenser. I stead of sweet tea coming oht (and this has happened at several Wawas I normally frequented and hapoens more than you think). I mentioned to a staff person what the issue was and they had no problem assisting me.\n\n4's", "aspect_word": "barbershop, Staff, tea dispenser, tea, staff", "sentiment": "neu, pos, neu, neu, neg", "sentiment_score": "0.5006, 0.7666, 0.2930, 0.2722, 0.4243", "emotion": "neutral, joy, joy, joy, neutral, neutral, neutral, neutral" }, { "review_id": "WkTQLQDL2cxhh49O8f7iYQ", "business_id": "1jWNdDn-t0IUpi2fGayCMg", "user_id": "BTSLQ97zo_AY6Ni8H7P65Q", "date": "2018-09-18 16:47:32", "stars": 4.0, "text": "Another favorite food spot of mine. I am a huge advocate of those delicious baked wings. They are always sauced perfectly. I alternate between the hot wings and the BBQ wings depending on my mood. I also really enjoy the bread bowl pastas. The only issue I do have with this location would be the actual pizza itself. I always have to put my pizza back in the oven at home. The cheese is always really heavy and never cooked long enough. The cheese and toppings just slide right off the dough unless its put back in the oven, so just a tip if you aren't a fan of that, then I would order your pizza well done.Still a fan of this location because its never really packed and the employees are always helpful and friendly!", "aspect_word": "food, baked wings, wings, BBQ wings, bread bowl pastas, pizza, cheese, toppings, dough, employees", "sentiment": "pos, pos, neu, pos, pos, neu, neu, neg, neg, neu, neg, pos, pos", "sentiment_score": "0.6824, 0.7501, 0.3634, 0.5175, 0.5417, 0.3311, 0.4943, 0.6294, 0.5826, 0.2861, 0.3098, 0.5096, 0.8370", "emotion": "joy, joy, neutral, neutral, joy, neutral, neutral, neutral, joy" }, { "review_id": "zJCSqgRdu1zsywS3pvWuPQ", "business_id": "Gy057J41IKnhwG_jO_fEpA", "user_id": "bn0G7limtU0jz--ftA-VMA", "date": "2013-08-17 04:08:41", "stars": 1.0, "text": "Ordered online. Got confirmation that it would be delivered in 30 minutes. At 50 minutes I called and was told it was on its way. When it arrived at an hour, after one bite, it was cold and dry. The 5 toppings looked like they were thrown on. Just a few paltry prices of sausage ( See picture). I called and complained to manager. They did deliver a hot one after 90 minutes from the first order. But still pathetic few toppings. Haven't had this pizza for years and won't ever again. This business will go under soon I am sure!", "aspect_word": "toppings, prices, sausage, manager, pizza", "sentiment": "neg, neg, neg, neg, neg, neg, neg", "sentiment_score": "0.5495, 0.8025, 0.5068, 0.7673, 0.6549, 0.2751, 0.4545", "emotion": "neutral, neutral, disgust, neutral, joy, anger, neutral, sadness, neutral" }, { "review_id": "droUxf9QW1GEVO8E3bR_4g", "business_id": "NN7w1nWyA_kNFeq4UUmtYQ", "user_id": "7L7GL5Pi2cf8mbm2Dpw4zw", "date": "2017-01-12 03:29:25", "stars": 2.0, "text": "Is it just me or has the rental car business just gotten worse. Today I was given a car dirty on the outside and no gas. I called them and said there is no gas in the car. Apparently it is not their policy to give the customer a tank at least half full. I always rent from them because they are close to my house but do I have to put up with substandard service? Last time there was no windscreen washer fluid.", "aspect_word": "service, windscreen", "sentiment": "neg, neg", "sentiment_score": "0.7504, 0.3422", "emotion": "disgust, disgust, neutral, neutral" }, { "review_id": "NJmBr0E97C9DZCPPxUl3_Q", "business_id": "ZuYD3r8Kb5IECQC5ufKREQ", "user_id": "RxYxorQWAjmFD79vC-B1bw", "date": "2019-08-16 02:44:25", "stars": 1.0, "text": "There should really be a rating of less than one star. Used the drive thru tonight. Paid my money, pulled away. I decided I'd better check my order before I left. Of course, it was short. Went back inside. Got what I was missing and made the drive home. Husby checked the rice, it was 1/2 full, and burnt. Hopped back in the Mothership and made my way back. The manager, Ra-Key-ya, told me that's how it is now. She said they changed the size of the scoop, so now you pay the same amount as before, but you get 1/2 as much. Really Ra-Key-Ya? The cashier told her I had already been back once. Ra-Key-Ya did not care. Even after she looked at the bottom of my container, saw the yellowing, said it had been under the lamp too long, she said that's how it's supposed to be . Huh? She then came at me with that \"look a here\" attitude. She said well I can give you some more, but it all looks like that. Now mind you, we buy this rice all the time. It's NEVER looked like that. So she asked me what other side I wanted. I settled for slaw. She gave me an extra one and said \"you're welcome\". I left. I called back to get the manager's name. The voice on the other end said \"Its Ra-Key-Ya. You want for me to spell it for you?\" I said. Thanks, I got it. Ra-Key-Ya's demeanor is not that of a manager. She seemed offended that I dare to return and ask for what I paid for. Ra-Key-Ya... needs to be retained.", "aspect_word": "rice, manager, cashier, container, voice, demeanor", "sentiment": "neu, neg, neg, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.4019, 0.7364, 0.5839, 0.3169, 0.4098, 0.6289, 0.5733, 0.3938, 0.6273, 0.8002", "emotion": "neutral, neutral, sadness, neutral, neutral, neutral, neutral, neutral, surprise, sadness, surprise, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, neutral, anger, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "T47xwr4TMpnQSoSHRPEayw", "business_id": "1uAgni70WHOW2CVOfRMurw", "user_id": "qPT5M69H_HdJ1lP8mnYlXw", "date": "2015-03-10 20:06:57", "stars": 5.0, "text": "My rear tire deflated while visiting Tucson and a local told me to go to Discount Tire and that they would probably fix it for free. Being a New Yorker, I just took that news with a grain of salt.\n\nAfter filling the tire from a portable pump, I drove over there. The place was packed. Five service registers and a waiting room full of people in the process of getting service. Even though it was so busy, the staff was patient, efficient, and nice. Mike walked out to my car with me to look it over and get the mileage. \n\nLong story short, I waited an hour (walked to Target and shopped) and came back to pick up my car. No charge! I couldnt believe it! They told me there was a piece of metal in the tire. They removed it, sealed the tire, and balanced it. All free! \n\nI'll never doubt Tucson local knowledge and hospitality again.", "aspect_word": "service, waiting, room, staff, hospitality", "sentiment": "neg, neg, neu, neg, pos, pos", "sentiment_score": "0.4456, 0.4320, 0.3337, 0.3991, 0.6579, 0.3812", "emotion": "neutral, neutral, neutral, surprise, neutral, joy, neutral, surprise, neutral, neutral" }, { "review_id": "JkmJLtiskZam9BUIIV4paA", "business_id": "fp_SXpuPXtYySgxsNxG8zg", "user_id": "UG4EKu13JRwzRix6ESINdg", "date": "2016-03-11 23:11:16", "stars": 3.0, "text": "On our way home from a camping trip, was actually trying to find a decent restaurant in the area with out door seating since we had our dog with us. Basically we ended up going through the drive through here. \nSo what can I add here for this location? Typical when you've been to one fast food restaurant, your experience is most likely the same everywhere else. No different here.\nFood was OK\nTime through the drive through was fast\nService was good\nLady at the cash register was very nice\nSo the experience was fine. Oh by the way, the new quesolupa sucks.", "aspect_word": "seating, Food, Service, cash register", "sentiment": "neu, pos, pos, pos", "sentiment_score": "0.2235, 0.5764, 0.7082, 0.4126", "emotion": "surprise, neutral, neutral, neutral, neutral, neutral" }, { "review_id": "dNnAnfxMJ-e4fGda4vYT4w", "business_id": "Nyo4NgBif6I8639yaUkBXA", "user_id": "XAlgPQYihaK-r3ZsKNYVcg", "date": "2008-09-07 02:24:59", "stars": 3.0, "text": "KFC - despite PETA boycotting the place I still go there from time to time when I'm in the mood to work on the clogging of my arteries..... which is an art form in and of itself :-)\n\nKFC back in Texas is either different or just managed better, because I've been to two different KFC's in Reno and both - were really lacking.\nIn fact I've yet to find a great place to get fried chicken in Reno! When is Churches Chicken? Where is Popeye's? Where is Williams Chicken (aka Ghetto Chicken)\n\nI see a KFC commercial on TV and they are making their newest \"deal\" look and sound like a dream come true...... only to find out its more of the same - arranged in a new fancy box, or container...... they should have just said NEW BOX - because its the SAME OLD CHICKEN!!\n\n3 things at KFC that are consistently good - cole slaw - biscuits - mash potatoes with brown gravy. The mash potatoes are GOOD in that NASTY sort of instant way! Still I love them.\n\nI think KFC needs to reinvent itself one more time! \n\nGood things I like about the place is parking is easy if you choose to go in..... the drive thru is quick.... its about $20 bucks for 2 people. \n\nThe only REALLY bad thing I HATE about this place is when going through the drive thru...... its almost impossible for the passenger to see all of the menu.... that annoys me to no end.", "aspect_word": "fried chicken, slaw, biscuits, potatoes with, brown gravy, mash potatoes, menu", "sentiment": "neu, neu, neu, neu, neu, pos, neu", "sentiment_score": "0.3598, 0.2259, 0.2882, 0.3151, 0.3285, 0.3496, 0.6314", "emotion": "neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, neutral, neutral, neutral, joy, neutral, neutral, neutral, neutral, neutral, neutral, neutral, neutral, surprise, disgust, neutral, neutral, neutral, neutral, neutral, surprise, neutral, neutral, neutral, sadness, neutral" }, { "review_id": "U5EUeCuy9u97W-bKmiBDlQ", "business_id": "9r-sVEHe8BQn518XgJvzPA", "user_id": "nBJfL3u--q_1y5-LyvBjWA", "date": "2017-05-01 05:59:41", "stars": 1.0, "text": "Went for a late night snack... I ordered two ice cream concrete mixers, I was greeted in a bad manner employees are rude especially the employee named Nathalie , but I let it go and just ordered got my drinks and was highly disappointed it was not filled all the way ... so I just drove off as soon as I tried the drink i was even more saddened my brownie was stale and had a horrible taste... so basically I bought 2 items that were not filled all the way also was terrible quality..sadly I will never try Culver's again first time and the last time.\nDon't waste your time or money guys for poor quality stuff..", "aspect_word": "snack, ice cream concrete, mixers, employees, employee, drinks, drink, brownie, taste, quality", "sentiment": "neu, neu, neg, neg, neg, neu, neu, neg, neg, neg, neg", "sentiment_score": "0.7065, 0.3535, 0.2964, 0.5566, 0.7972, 0.6820, 0.4811, 0.6840, 0.5636, 0.5407, 0.5543", "emotion": "neutral, neutral, neutral, anger, neutral, neutral, sadness, neutral, neutral, disgust, neutral, sadness, neutral, neutral" }, { "review_id": "lpVPRi2u4J9QsKe6rRSVjw", "business_id": "C809UuprygJyEgJw4wr2Pg", "user_id": "4kjVKQhMJKdlasEkn_Nkxw", "date": "2008-09-07 15:46:10", "stars": 2.0, "text": "Was Domino's pizza always this bad? It couldn't have been, I used to order it (although one of my experiences included ordering but a no-show). Anyway, Domino's has one of the worst pizzas of all the chain pizza restaurants. I would pick Papa John's in a heartbeat over this place. I did give it 2 stars because their other options are cool (breadsticks, wings, etc).", "aspect_word": "pizza, pizzas, options, breadsticks, wings", "sentiment": "neg, neg, pos, pos, neu", "sentiment_score": "0.6048, 0.5881, 0.3786, 0.4201, 0.4339", "emotion": "disgust, neutral, neutral, neutral" }, { "review_id": "nWcL5WeijNNklT1Xsu04lQ", "business_id": "icZ4cBKO1VvzWnQxgzejog", "user_id": "almRxI4qRYyq_ex1Byy_rw", "date": "2021-02-23 23:05:45", "stars": 3.0, "text": "This place is in a shopping area, close to a Walmart and across the road from a Publix.\n\nI don't drink coffee but came here for a hot chocolate on what was a cold morning by Clearwater standards. My hot chocolate was fine.\n\nIt is pretty much an average Starbucks, which means the prices are higher than they should be.", "aspect_word": "coffee, chocolate, hot chocolate, prices", "sentiment": "neu, neu, pos, neg", "sentiment_score": "0.4903, 0.3584, 0.5426, 0.7627", "emotion": "neutral, neutral, neutral, neutral, neutral" }, { "review_id": "SWRavv72TJgCDHCUwQgOEQ", "business_id": "Q4q9xFDxErreYTMrRshP_Q", "user_id": "RAjPmSA0kCytqAa_uJyyQQ", "date": "2019-07-07 16:48:47", "stars": 5.0, "text": "TLDR: Great option for catering events! \nI ordered catering from this Tijuana flats for my sister's birthday fiesta & it worked out beautifully. I ordered the taco bar option for 16 people for around $180 total! \nWhen we arrived to pick up the order it was given to us in an insulated bag and the very helpful employee explained to my husband how to set up the sternos provided with our order. They also included serving ware, plastic silverware, plates & a bottle of hot sauce!! A huge bang for our buck while also being delicious! I wish I would have had time to snap a picture but it was a busy night! \nOur order included chicken & beef. Both hard & soft taco shells, guacamole, sour cream, salsa, queso, shredded cheese, chopped onions & tomatoes!! Plenty for our guests to enjoy and personalize their meals! And as always service with a smile!", "aspect_word": "catering, taco bar, employee, serving ware, silverware, bottle of hot sauce, chicken, beef, taco, guacamole, cream, queso, onions, meals, service", "sentiment": "pos, neu, neu, pos, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, neu, pos", "sentiment_score": "0.3919, 0.4184, 0.4530, 0.6240, 0.3604, 0.4508, 0.3724, 0.4420, 0.4207, 0.3448, 0.3806, 0.4463, 0.2947, 0.3336, 0.6676, 0.5558", "emotion": "joy, neutral, joy, joy" }, { "review_id": "-HDaoD_dBxxzMTJnEA7Q1g", "business_id": "gYh91mSTbMmV3Hk9tNO7KQ", "user_id": "qFh5dfeWmGG-dLt3UT_kZw", "date": "2014-10-11 20:39:12", "stars": 1.0, "text": "I simply wanted to return some item and the staff was so poor. I was having a bad day and the lasting I thought would happen to me would be the rudeness coming off this staff member there was no \"hi how are you\" or \"what can I help you with\" he said \"ya well you can pack it Im busy right now\" he wasn't he went to chat with another staff member and laugh while I needed help cause I didn't know what to do. I almost want to work there to cheer people up cause the people that work there need an attitude upgrade !", "aspect_word": "staff", "sentiment": "neg, neg, neg", "sentiment_score": "0.8984, 0.8257, 0.7080", "emotion": "sadness, neutral, joy" } ]