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| """ | |
| ====================================================== | |
| 📘 金融客服小智(Fintech Assistant) | |
| 版本:v3.2 (穩定正式版) | |
| 更新重點: | |
| 1. 修正 LangChain 記憶格式(避免 ValueError) | |
| 2. 回復原生輸入框樣式(類似 LINE 的簡潔列) | |
| 3. 保留手機自適應、桌面置中、右欄清除鍵 | |
| ====================================================== | |
| """ | |
| import os, re, base64 | |
| import chromadb | |
| import gradio as gr | |
| from langchain_core.documents import Document | |
| from langchain_chroma import Chroma | |
| from langchain_huggingface import HuggingFaceEmbeddings | |
| from langchain_google_genai import ChatGoogleGenerativeAI | |
| # === 記憶模組相容多版本 === | |
| try: | |
| from langchain_memory import ConversationBufferMemory | |
| except ImportError: | |
| try: | |
| from langchain.memory import ConversationBufferMemory | |
| except ImportError: | |
| from langchain_community.memory import ConversationBufferMemory | |
| # ============================================= | |
| # 1️⃣ Embedding 與基礎設定 | |
| # ============================================= | |
| embedding = HuggingFaceEmbeddings(model_name="BAAI/bge-small-zh-v1.5") | |
| BASE_DIR = os.getcwd() | |
| QA_PATH = os.path.join(BASE_DIR, "QA_v2.txt") | |
| LOGO_PATH = os.path.join(BASE_DIR, "mega.png") | |
| API_KEY = os.getenv("GOOGLE_API_KEY") | |
| if not API_KEY: | |
| print("⚠️ 尚未設定 GOOGLE_API_KEY,系統將以模擬模式運行。") | |
| # ============================================= | |
| # 2️⃣ QA 載入與分類 | |
| # ============================================= | |
| def load_qa_documents(path: str): | |
| with open(path, "r", encoding="utf-8") as f: | |
| text = f.read() | |
| pattern = r"(Q[::].*?A[::].*?)(?=Q[::]|$)" | |
| qas = re.findall(pattern, text, flags=re.S) | |
| categories = {"證券": [], "期貨": [], "複委託": []} | |
| for qa in qas: | |
| doc = Document(page_content=qa.strip()) | |
| if "證券" in qa: | |
| categories["證券"].append(doc) | |
| elif "期貨" in qa: | |
| categories["期貨"].append(doc) | |
| elif "複委託" in qa: | |
| categories["複委託"].append(doc) | |
| else: | |
| categories["證券"].append(doc) | |
| return categories | |
| if os.path.exists(QA_PATH): | |
| qa_docs = load_qa_documents(QA_PATH) | |
| print("✅ 已載入 QA 檔案,共分為:", {k: len(v) for k, v in qa_docs.items()}) | |
| else: | |
| print("⚠️ 未找到 QA_v2.txt,啟用空白知識庫模式。") | |
| qa_docs = {"證券": [], "期貨": [], "複委託": []} | |
| # ============================================= | |
| # 3️⃣ 向量資料庫初始化 | |
| # ============================================= | |
| client = chromadb.Client() | |
| collection_map = {"證券": "stocks", "期貨": "futures", "複委託": "overseas"} | |
| vectordbs = {} | |
| for cat, docs in qa_docs.items(): | |
| vectordb = Chroma(client=client, collection_name=collection_map[cat], embedding_function=embedding) | |
| if hasattr(vectordb._collection, "count") and vectordb._collection.count() == 0 and docs: | |
| vectordb.add_documents(docs) | |
| vectordbs[cat] = vectordb | |
| print("✅ 向量資料庫初始化完成。") | |
| # ============================================= | |
| # 4️⃣ 初始化 LLM 與記憶體 | |
| # ============================================= | |
| if API_KEY: | |
| llm = ChatGoogleGenerativeAI(model="gemini-2.0-flash", google_api_key=API_KEY) | |
| else: | |
| llm = None # 模擬模式 | |
| memory = ConversationBufferMemory(memory_key="chat_history", return_messages=True) | |
| # ============================================= | |
| # 5️⃣ 對話邏輯 | |
| # ============================================= | |
| def auto_detect_category(text: str): | |
| if any(k in text for k in ["股票", "證券", "開戶", "下單", "交割"]): | |
| return "證券" | |
| elif any(k in text for k in ["期貨", "選擇權", "保證金"]): | |
| return "期貨" | |
| elif any(k in text for k in ["複委託", "海外", "美股", "港股"]): | |
| return "複委託" | |
| return "證券" | |
| def chat_fn(message, history): | |
| category = auto_detect_category(message) | |
| vectordb = vectordbs[category] | |
| docs = vectordb.similarity_search(message, k=2) | |
| context = "\n\n".join(d.page_content for d in docs) if docs else "查無相關資料" | |
| prompt = f""" | |
| 你是一位金融客服人員,請根據以下QA知識回答: | |
| --- | |
| {context} | |
| --- | |
| 使用者問題:{message} | |
| """ | |
| try: | |
| if llm: | |
| response = llm.invoke(prompt) | |
| reply = getattr(response, "content", None) or getattr(response, "text", "⚠️ 無回覆") | |
| else: | |
| reply = "(模擬模式)這是示範回覆,請確認是否已設定 GOOGLE_API_KEY。" | |
| except Exception as e: | |
| reply = f"⚠️ 生成錯誤:{e}" | |
| # ✅ 修正記憶體格式,避免 ValueError | |
| memory.save_context({"input": message}, {"output": reply}) | |
| return reply | |
| # ============================================= | |
| # 6️⃣ Gradio 介面 | |
| # ============================================= | |
| # === Logo 圖片處理 === | |
| logo_base64 = "" | |
| if os.path.exists(LOGO_PATH): | |
| with open(LOGO_PATH, "rb") as f: | |
| logo_base64 = base64.b64encode(f.read()).decode("utf-8") | |
| with gr.Blocks( | |
| theme="soft", | |
| css=""" | |
| #logo-top { | |
| position: fixed; top: 12px; left: 18px; | |
| background-color: white; border-radius: 10px; | |
| padding: 6px 8px; box-shadow: 0 0 8px rgba(0,0,0,0.15); | |
| pointer-events: none; | |
| } | |
| #logo-top img { width: 120px; height: auto; display: block; } | |
| #footer { text-align:center; font-size:13px; color:#aaa; margin-top: 20px; } | |
| /* 手機寬度下讓 Row 自動垂直排列 */ | |
| @media (max-width: 768px) { | |
| .gr-block.gr-row { | |
| flex-direction: column !important; | |
| } | |
| #logo-top img { width: 90px; } | |
| .gradio-container { padding: 8px; } | |
| #footer { font-size: 12px; margin-top: 10px; } | |
| #main-title { font-size: 22px !important; line-height: 1.4; } | |
| } | |
| /* === 桌機/手機自適應標題 === */ | |
| #main-title { | |
| text-align: center; | |
| font-weight: bold; | |
| font-size: 26px; | |
| margin-top: 60px; | |
| margin-bottom: 6px; | |
| } | |
| .title-line { | |
| display: flex; | |
| justify-content: center; | |
| align-items: center; | |
| gap: 8px; | |
| flex-wrap: nowrap; | |
| } | |
| .subtitle { | |
| white-space: nowrap; | |
| } | |
| @media (max-width: 768px) { | |
| .title-line { | |
| flex-direction: column; | |
| gap: 4px; | |
| } | |
| #main-title { | |
| font-size: 22px; | |
| line-height: 1.4; | |
| } | |
| } | |
| /* ✅ 修正輸入框高度與送出鍵比例 */ | |
| #chat-input textarea { | |
| height: 48px !important; | |
| min-height: 48px !important; | |
| font-size: 16px !important; | |
| padding: 8px 12px !important; | |
| border-radius: 10px !important; | |
| } | |
| #chat-row { | |
| align-items: center !important; | |
| gap: 4px !important; | |
| } | |
| #send-btn { | |
| height: 48px !important; | |
| font-size: 16px !important; | |
| border-radius: 10px !important; | |
| } | |
| /* ✅ 桌機版比例:輸入框 8、按鈕 2 */ | |
| #chat-row > .gr-textbox { flex: 8 !important; } | |
| #chat-row > .gr-button { flex: 2 !important; } | |
| /* ✅ 手機版比例:輸入框 9、按鈕 1 */ | |
| @media (max-width: 768px) { | |
| #chat-row > .gr-textbox { flex: 9 !important; } | |
| #chat-row > .gr-button { flex: 1 !important; } | |
| } | |
| """ | |
| ) as demo: | |
| if logo_base64: | |
| gr.HTML(f"<div id='logo-top'><img src='data:image/png;base64,{logo_base64}'></div>") | |
| # 🔹 標題(桌機同行、手機自動換行) | |
| gr.HTML(""" | |
| <div id="main-title"> | |
| <span class="title-line"> | |
| 👨💼 我是小智 | |
| <span class="subtitle">您的金融好幫手 🫰</span> | |
| </span> | |
| </div> | |
| """) | |
| gr.Markdown("<div style='text-align:center; color:gray;'>Powered by Gemini & LangChain</div>") | |
| with gr.Row(equal_height=False): | |
| # 左側:聊天區 | |
| with gr.Column(scale=4, min_width=300): | |
| chatbot = gr.Chatbot(label="💬 對話紀錄", type="messages", height=500) | |
| # ✅ 輸入框與送出鍵同行排列 | |
| with gr.Row(elem_id="chat-row"): | |
| user_input = gr.Textbox( | |
| placeholder="請輸入您的問題...", | |
| show_label=False, | |
| lines=1, | |
| max_lines=1, | |
| elem_id="chat-input", | |
| scale=9 | |
| ) | |
| send_btn = gr.Button("送出", variant="primary", elem_id="send-btn",scale=1 ) | |
| # === 輸入邏輯 === | |
| def handle_input(message, history): | |
| if history is None: | |
| history = [] | |
| if not message.strip(): | |
| return history, gr.update(value="") | |
| reply = chat_fn(message, history) | |
| history += [ | |
| {"role": "user", "content": message}, | |
| {"role": "assistant", "content": reply} | |
| ] | |
| return history, gr.update(value="") | |
| user_input.submit(handle_input, [user_input, chatbot], [chatbot, user_input]) | |
| send_btn.click(handle_input, [user_input, chatbot], [chatbot, user_input]) | |
| # 右側:常見問題 + 清除對話 | |
| with gr.Column(scale=1, min_width=200): | |
| gr.Markdown("### 🔍 常見問題") | |
| examples = [ | |
| "未成年可以開戶嗎?", | |
| "法人開戶要準備什麼?", | |
| "期貨交易保證金是什麼?", | |
| "複委託要如何下單?", | |
| "美股交易時間?", | |
| "美股可以定期定額嗎?" | |
| ] | |
| for q in examples: | |
| gr.Button(q).click( | |
| fn=lambda q=q, history=[]: handle_input(q, history), | |
| inputs=[], | |
| outputs=[chatbot, user_input] | |
| ) | |
| def clear_all(): | |
| memory.clear() | |
| return [], gr.update(value="") | |
| gr.Markdown("---") | |
| gr.Button("🧹 清除對話").click(clear_all, outputs=[chatbot, user_input]) | |
| gr.HTML("<div id='footer'>© Fintech Assistant — 僅業務使用,非官方授權</div>") | |
| demo.launch() |