[
  "Account Registration",
  "App Installation Issues",
  "App crashes or Slow",
  "App not Opening",
  "Customer Inquiry",
  "Customer Support",
  "Failed Transaction",
  "Feature Requests/Service Suggestion",
  "General Feedback",
  "Login & Account Access",
  "Network Failure",
  "Other",
  "Password Issues",
  "Transaction Charges",
  "UI/UX",
  "USSD Issues"
]