{
  "model_name_or_path": "roberta-base",
  "num_labels": 16,
  "labels": [
    "Account Registration",
    "App Installation Issues",
    "App crashes or Slow",
    "App not Opening",
    "Customer Inquiry",
    "Customer Support",
    "Failed Transaction",
    "Feature Requests/Service Suggestion",
    "General Feedback",
    "Login & Account Access",
    "Network Failure",
    "Other",
    "Password Issues",
    "Transaction Charges",
    "UI/UX",
    "USSD Issues"
  ],
  "cutoff_date_for_test": "2025-09-01",
  "saved_at": "2025-09-09T18:14:20.429903Z"
}