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| Title: Plot Loans | |
| URL Source: https://equitygroupholdings.com/ke/borrow/plot-loans | |
| Markdown Content: | |
| [](https://equitygroupholdings.com/ke/) | |
| ### Great features | |
| 1. The loan amount is based on the customer’s ability to pay. | |
| 2. The loan period is up to 120 months (10 years). | |
| 3. Financing Margin – up to 100% financing. | |
| For charges applicable to this product/service, refer to the [tariff guide](https://equitygroupholdings.com/ke/images/docs/tariff-guide.pdf "Tariff Guide") available on this [link.](https://equitygroupholdings.com/ke/images/docs/tariff-guide.pdf "Tariff Guide") | |
| ### What you require to sign up | |
| 1. Three original latest pay slips | |
| 2. 2 Copies of the ID & Pin certificate. | |
| 3. An introduction/Appointment/Confirmation letter from the employer. | |
| 4. Duly signed authorization forms. | |
| 5. Dully completed loan application and appraisal form | |
| 6. Sale agreement | |
| 7. Valuation report | |
| 8. Title deed | |
| ### Why you should sign up for this product | |
| 1. Equity must have an existing MOU with the customer’s employer. | |
| 2. Salary is not a prerequisite for some employers. | |
| 3. Must have the ability to pay. | |
| 4. Ability to effect loan deductions on check-off. | |
| ### Complaints Handling Process | |
| * Lodge complaint at any of our branches, via call center, [info@equitybank.co.ke](mailto:info@equitybank.co.ke) or website: [https://equitygroupholdings.com/ke/](https://equitygroupholdings.com/ke/) We will record your feedback and issue you with a reference number. | |
| * We will acknowledge you feedback within 48hours. | |
| * If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us. | |
| * We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved. | |
| * Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you. | |
| ### Rights and Obligations | |
| * T & Cs of loan facility are detailed on the offer letter. | |
| * Customer data privacy policy is included in the offer letter. | |
| * The rights and obligations of the borrower are detailed in the offer letter. | |