ai.assistant / data /equity_borrow_plot.txt
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Title: Plot Loans
URL Source: https://equitygroupholdings.com/ke/borrow/plot-loans
Markdown Content:
[![Image 1: Equity Bank Logo](https://equitygroupholdings.com/ke//templates/equity/assets/img/equity-bank-logo.png)](https://equitygroupholdings.com/ke/)
### Great features
1. The loan amount is based on the customer’s ability to pay.
2. The loan period is up to 120 months (10 years).
3. Financing Margin – up to 100% financing.
For charges applicable to this product/service, refer to the [tariff guide](https://equitygroupholdings.com/ke/images/docs/tariff-guide.pdf "Tariff Guide") available on this [link.](https://equitygroupholdings.com/ke/images/docs/tariff-guide.pdf "Tariff Guide")
### What you require to sign up
1. Three original latest pay slips
2. 2 Copies of the ID & Pin certificate.
3. An introduction/Appointment/Confirmation letter from the employer.
4. Duly signed authorization forms.
5. Dully completed loan application and appraisal form
6. Sale agreement
7. Valuation report
8. Title deed
### Why you should sign up for this product
1. Equity must have an existing MOU with the customer’s employer.
2. Salary is not a prerequisite for some employers.
3. Must have the ability to pay.
4. Ability to effect loan deductions on check-off.
### Complaints Handling Process
* Lodge complaint at any of our branches, via call center, [info@equitybank.co.ke](mailto:info@equitybank.co.ke) or website: [https://equitygroupholdings.com/ke/](https://equitygroupholdings.com/ke/) We will record your feedback and issue you with a reference number.
* We will acknowledge you feedback within 48hours.
* If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
* We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
* Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.
### Rights and Obligations
* T & Cs of loan facility are detailed on the offer letter.
* Customer data privacy policy is included in the offer letter.
* The rights and obligations of the borrower are detailed in the offer letter.