File size: 7,001 Bytes
f1ef7e2
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
"""
API-conducive pipeline over the full 12-call probe set.

Per channel: local silero VAD trim (remove silence) -> whisper-1 API on dense
speech. Same VAD config (min_silence_duration_ms=500) as the local pipeline, so
the only variable is the acoustic model (small.en/int8 local vs whisper-1 API).

Resumable: skips calls already written to results_api_vad/.
Prints a per-call + overall comparison vs small.en (and medium.en where present).

Usage:
  set OPENAI_API_KEY=sk-...
  python run_api_probe.py
"""
import os, json, time
import numpy as np
import soundfile as sf
import jiwer
from openai import OpenAI
from faster_whisper.vad import get_speech_timestamps, collect_chunks, VadOptions
from eval_common import normalise

DATA      = r"d:\Desktop\ai-ml-capstone\data\na_testset"
MANIFEST  = os.path.join(DATA, "manifest.json")
PROBE_SET = os.path.join(DATA, "probe_set.json")
OUT_DIR   = os.path.join(DATA, "results_api_vad")
SMALL_DIR = os.path.join(DATA, "results_channels")
MED_DIR   = os.path.join(DATA, "results_channels_medium")

INITIAL_PROMPT = (
    "Banking call center transcript. "
    "Speakers discuss account numbers, balances, transfers, loans, credit cards, "
    "PINs, dates, dollar amounts, authentication, and customer service."
)
VAD_OPTS = VadOptions(min_silence_duration_ms=500)


def vad_trim(wav_path):
    audio, sr = sf.read(wav_path, dtype="float32")
    if audio.ndim > 1:
        audio = audio.mean(axis=1)
    ts = get_speech_timestamps(audio, VAD_OPTS, sampling_rate=sr)
    if not ts:
        return audio, sr
    chunks, _ = collect_chunks(audio, ts, sampling_rate=sr)
    gap = np.zeros(int(0.15 * sr), dtype="float32")
    pieces = []
    for i, ch in enumerate(chunks):
        if i: pieces.append(gap)
        pieces.append(ch)
    return np.concatenate(pieces), sr


def transcribe_api(client, audio, sr, keep_path):
    sf.write(keep_path, audio, sr, subtype="PCM_16")
    with open(keep_path, "rb") as f:
        resp = client.audio.transcriptions.create(
            model="whisper-1", file=f, language="en",
            prompt=INITIAL_PROMPT, response_format="text")
    return (resp if isinstance(resp, str) else str(resp)).strip()


def acc(ref, hyp):
    r, h = normalise(ref), normalise(hyp)
    n = len(r.split())
    return (1 - jiwer.wer(r, h)) * 100 if n else 100.0, n


def main():
    api_key = os.environ.get("OPENAI_API_KEY")
    if not api_key:
        raise SystemExit("ERROR: OPENAI_API_KEY not set.")
    client = OpenAI(api_key=api_key)

    with open(MANIFEST, encoding="utf-8") as f:
        manifest = {m["call_id"]: m for m in json.load(f)}
    with open(PROBE_SET, encoding="utf-8") as f:
        probe = json.load(f)["calls"]

    print(f"API VAD-trim probe | {len(probe)} calls\n")
    t_start = time.time()

    for i, p in enumerate(probe, 1):
        cid, accent = p["call_id"], p["accent"]
        m = manifest[cid]
        out = os.path.join(OUT_DIR, accent, cid + ".json")
        if os.path.exists(out) and os.path.getsize(out) > 0:
            print(f"  [{i:>2}/12] {cid:<32} cached")
            continue
        os.makedirs(os.path.join(OUT_DIR, accent), exist_ok=True)

        t0 = time.time()
        try:
            a_audio, sr = vad_trim(os.path.join(DATA, m["agent_wav"]))
            c_audio, sr = vad_trim(os.path.join(DATA, m["customer_wav"]))
            a_keep = os.path.join(OUT_DIR, accent, f"{cid}_agent_compact.wav")
            c_keep = os.path.join(OUT_DIR, accent, f"{cid}_customer_compact.wav")
            agent_text    = transcribe_api(client, a_audio, sr, a_keep)
            customer_text = transcribe_api(client, c_audio, sr, c_keep)
        except Exception as e:
            print(f"  [{i:>2}/12] {cid:<32} ERROR: {e}")
            continue

        with open(out, "w", encoding="utf-8") as f:
            json.dump({"call_id": cid, "accent": accent, "domain": m["domain"],
                       "model": "whisper-1 + local VAD trim",
                       "agent_text": agent_text, "customer_text": customer_text}, f, indent=2)
        # remove the compact wavs to save space (keep transcripts)
        for w in (a_keep, c_keep):
            try: os.remove(w)
            except OSError: pass
        print(f"  [{i:>2}/12] {p['tier']:<13} {cid:<32} {time.time()-t0:5.1f}s")

    print(f"\nAll API transcripts ready in {(time.time()-t_start)/60:.1f} min.\n")

    # ── comparison table ──────────────────────────────────────────────────────
    print(f"  {'call_id':<32} {'tier':<13} {'small':>6} {'medium':>7} {'API':>6}")
    print("  " + "-" * 74)
    agg = {"small": [0.0, 0], "med": [0.0, 0], "api": [0.0, 0]}

    for p in probe:
        cid, accent = p["call_id"], p["accent"]
        m = manifest[cid]

        def overall_from_channels(agent_words, customer_words):
            aa, na = acc(m["agent_transcript"], agent_words)
            ac, nc = acc(m["customer_transcript"], customer_words)
            return (aa*na + ac*nc) / (na+nc), na + nc

        # small.en
        with open(os.path.join(SMALL_DIR, accent, cid + ".json"), encoding="utf-8") as f:
            s = json.load(f)
        small_o, w = overall_from_channels(
            " ".join(x["word"] for x in s["agent"]),
            " ".join(x["word"] for x in s["customer"]))
        agg["small"][0] += small_o * w; agg["small"][1] += w

        # medium.en (optional)
        med_str = "  --  "
        med_path = os.path.join(MED_DIR, accent, cid + ".json")
        if os.path.exists(med_path):
            with open(med_path, encoding="utf-8") as f:
                md = json.load(f)
            med_o, _ = overall_from_channels(
                " ".join(x["word"] for x in md["agent"]),
                " ".join(x["word"] for x in md["customer"]))
            agg["med"][0] += med_o * w; agg["med"][1] += w
            med_str = f"{med_o:5.1f}%"

        # api
        api_str = "  --  "
        api_path = os.path.join(OUT_DIR, accent, cid + ".json")
        if os.path.exists(api_path):
            with open(api_path, encoding="utf-8") as f:
                ad = json.load(f)
            api_o, _ = overall_from_channels(ad["agent_text"], ad["customer_text"])
            agg["api"][0] += api_o * w; agg["api"][1] += w
            api_str = f"{api_o:5.1f}%"

        print(f"  {cid:<32} {p['tier']:<13} {small_o:5.1f}% {med_str:>7} {api_str:>6}")

    print("  " + "-" * 74)
    so = agg["small"][0]/agg["small"][1]
    mo = agg["med"][0]/agg["med"][1] if agg["med"][1] else None
    ao = agg["api"][0]/agg["api"][1] if agg["api"][1] else None
    mo_str = f"{mo:5.1f}%" if mo else "  --  "
    ao_str = f"{ao:5.1f}%" if ao else "  --  "
    print(f"  {'OVERALL':<32} {'':13} {so:5.1f}% {mo_str:>7} {ao_str:>6}")
    if ao:
        print(f"\n  API vs small.en: {ao-so:+.1f}   "
              f"(medium.en partial: {agg['med'][1]}/{agg['small'][1]} words)")


if __name__ == "__main__":
    main()