| { |
| "airline": { |
| "description": "Tools available for airline customer service agents to help with flight reservations, modifications, and customer support.", |
| "tools": [ |
| { |
| "name": "search_direct_flight", |
| "type": "READ", |
| "description": "Search for direct flights between two cities on a specific date.", |
| "parameters": [ |
| { |
| "name": "origin", |
| "type": "string", |
| "required": true, |
| "description": "The origin city airport in three letters, such as 'JFK'." |
| }, |
| { |
| "name": "destination", |
| "type": "string", |
| "required": true, |
| "description": "The destination city airport in three letters, such as 'LAX'." |
| }, |
| { |
| "name": "date", |
| "type": "string", |
| "required": true, |
| "description": "The date of the flight in the format 'YYYY-MM-DD', such as '2024-01-01'." |
| } |
| ], |
| "returns": "A list of DirectFlight objects containing flight details, schedules, and pricing." |
| }, |
| { |
| "name": "search_onestop_flight", |
| "type": "READ", |
| "description": "Search for one-stop flights between two cities on a specific date.", |
| "parameters": [ |
| { |
| "name": "origin", |
| "type": "string", |
| "required": true, |
| "description": "The origin city airport in three letters, such as 'JFK'." |
| }, |
| { |
| "name": "destination", |
| "type": "string", |
| "required": true, |
| "description": "The destination city airport in three letters, such as 'LAX'." |
| }, |
| { |
| "name": "date", |
| "type": "string", |
| "required": true, |
| "description": "The date of the flight in the format 'YYYY-MM-DD', such as '2024-05-01'." |
| } |
| ], |
| "returns": "A list of pairs of DirectFlight objects representing connecting flights." |
| }, |
| { |
| "name": "list_all_airports", |
| "type": "READ", |
| "description": "Returns a list of all available airports with their IATA codes and city names.", |
| "parameters": [], |
| "returns": "A list of AirportCode objects with IATA codes and city names." |
| }, |
| { |
| "name": "book_reservation", |
| "type": "WRITE", |
| "description": "Book a flight reservation for one or more passengers.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the user to book the reservation such as 'sara_doe_496'." |
| }, |
| { |
| "name": "origin", |
| "type": "string", |
| "required": true, |
| "description": "The IATA code for the origin city such as 'SFO'." |
| }, |
| { |
| "name": "destination", |
| "type": "string", |
| "required": true, |
| "description": "The IATA code for the destination city such as 'JFK'." |
| }, |
| { |
| "name": "flight_type", |
| "type": "string", |
| "required": true, |
| "description": "The type of flight such as 'one_way' or 'round_trip'." |
| }, |
| { |
| "name": "cabin", |
| "type": "string", |
| "required": true, |
| "description": "The cabin class such as 'basic_economy', 'economy', or 'business'." |
| }, |
| { |
| "name": "flights", |
| "type": "array", |
| "required": true, |
| "description": "An array of objects containing details about each piece of flight." |
| }, |
| { |
| "name": "passengers", |
| "type": "array", |
| "required": true, |
| "description": "An array of objects containing details about each passenger." |
| }, |
| { |
| "name": "payment_methods", |
| "type": "array", |
| "required": true, |
| "description": "An array of objects containing details about each payment method." |
| }, |
| { |
| "name": "total_baggages", |
| "type": "integer", |
| "required": true, |
| "description": "The total number of baggage items to book the reservation." |
| }, |
| { |
| "name": "nonfree_baggages", |
| "type": "integer", |
| "required": true, |
| "description": "The number of non-free baggage items to book the reservation." |
| }, |
| { |
| "name": "insurance", |
| "type": "string", |
| "required": true, |
| "description": "Whether the reservation has insurance." |
| } |
| ], |
| "returns": "A Reservation object containing the booking details and confirmation." |
| }, |
| { |
| "name": "get_reservation_details", |
| "type": "READ", |
| "description": "Get the details of a reservation.", |
| "parameters": [ |
| { |
| "name": "reservation_id", |
| "type": "string", |
| "required": true, |
| "description": "The reservation ID, such as '8JX2WO'." |
| } |
| ], |
| "returns": "The reservation details including flights, passengers, and payment information." |
| }, |
| { |
| "name": "get_user_details", |
| "type": "READ", |
| "description": "Get the details of a user, including their reservations.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The user ID, such as 'sara_doe_496'." |
| } |
| ], |
| "returns": "The user details including profile and reservation history." |
| }, |
| { |
| "name": "cancel_reservation", |
| "type": "WRITE", |
| "description": "Cancel the whole reservation.", |
| "parameters": [ |
| { |
| "name": "reservation_id", |
| "type": "string", |
| "required": true, |
| "description": "The reservation ID, such as 'ZFA04Y'." |
| } |
| ], |
| "returns": "The updated reservation with cancellation details and refund information." |
| }, |
| { |
| "name": "calculate", |
| "type": "GENERIC", |
| "description": "Calculate the result of a mathematical expression.", |
| "parameters": [ |
| { |
| "name": "expression", |
| "type": "string", |
| "required": true, |
| "description": "The mathematical expression to calculate, such as '2 + 2'. The expression can contain numbers, operators (+, -, *, /), parentheses, and spaces." |
| } |
| ], |
| "returns": "The result of the mathematical expression as a string." |
| }, |
| { |
| "name": "send_certificate", |
| "type": "WRITE", |
| "description": "Send a certificate to a user. Be careful!", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the user to book the reservation, such as 'sara_doe_496'." |
| }, |
| { |
| "name": "amount", |
| "type": "integer", |
| "required": true, |
| "description": "The amount of the certificate to send." |
| } |
| ], |
| "returns": "A message indicating the certificate was sent." |
| }, |
| { |
| "name": "transfer_to_human_agents", |
| "type": "WRITE", |
| "description": "Transfer the user to a human agent when the request cannot be handled within the scope of your actions.", |
| "parameters": [], |
| "returns": "Confirmation that the transfer request has been initiated." |
| } |
| ] |
| }, |
| "retail": { |
| "description": "Tools available for retail customer service agents to help with orders, returns, exchanges, and customer account management.", |
| "tools": [ |
| { |
| "name": "authenticate_user", |
| "type": "READ", |
| "description": "Authenticate user identity by locating their user id via email, or via name + zip code.", |
| "parameters": [ |
| { |
| "name": "email", |
| "type": "string", |
| "required": false, |
| "description": "The user's email address for authentication." |
| }, |
| { |
| "name": "name", |
| "type": "string", |
| "required": false, |
| "description": "The user's full name when using name + zip authentication." |
| }, |
| { |
| "name": "zip_code", |
| "type": "string", |
| "required": false, |
| "description": "The user's zip code when using name + zip authentication." |
| } |
| ], |
| "returns": "User authentication details and user ID." |
| }, |
| { |
| "name": "get_user_profile", |
| "type": "READ", |
| "description": "Get user profile information including addresses and payment methods.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The authenticated user's ID." |
| } |
| ], |
| "returns": "User profile containing user id, email, default address, and payment methods." |
| }, |
| { |
| "name": "get_user_orders", |
| "type": "READ", |
| "description": "Get all orders for a specific user.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The authenticated user's ID." |
| } |
| ], |
| "returns": "List of all orders with their status, items, and details." |
| }, |
| { |
| "name": "get_order_details", |
| "type": "READ", |
| "description": "Get detailed information about a specific order.", |
| "parameters": [ |
| { |
| "name": "order_id", |
| "type": "string", |
| "required": true, |
| "description": "The unique order ID." |
| } |
| ], |
| "returns": "Detailed order information including items, status, fulfillment, and payment history." |
| }, |
| { |
| "name": "search_products", |
| "type": "READ", |
| "description": "Search for products in the retail catalog.", |
| "parameters": [ |
| { |
| "name": "query", |
| "type": "string", |
| "required": true, |
| "description": "Search query for products." |
| } |
| ], |
| "returns": "List of products matching the search criteria with variants and pricing." |
| }, |
| { |
| "name": "get_product_details", |
| "type": "READ", |
| "description": "Get detailed information about a specific product including all variants.", |
| "parameters": [ |
| { |
| "name": "product_id", |
| "type": "string", |
| "required": true, |
| "description": "The unique product ID." |
| } |
| ], |
| "returns": "Product details including all variants, options, availability, and pricing." |
| }, |
| { |
| "name": "cancel_order", |
| "type": "WRITE", |
| "description": "Cancel a pending order. Can only be used if order status is 'pending'.", |
| "parameters": [ |
| { |
| "name": "order_id", |
| "type": "string", |
| "required": true, |
| "description": "The unique order ID to cancel." |
| }, |
| { |
| "name": "reason", |
| "type": "string", |
| "required": true, |
| "description": "The reason for cancellation: 'no longer needed' or 'ordered by mistake'." |
| } |
| ], |
| "returns": "Updated order with cancellation details and refund information." |
| }, |
| { |
| "name": "modify_order", |
| "type": "WRITE", |
| "description": "Modify a pending order. Can only be used if order status is 'pending'. Can only be called once per order.", |
| "parameters": [ |
| { |
| "name": "order_id", |
| "type": "string", |
| "required": true, |
| "description": "The unique order ID to modify." |
| }, |
| { |
| "name": "modifications", |
| "type": "array", |
| "required": true, |
| "description": "List of modifications to make to the order items." |
| } |
| ], |
| "returns": "Updated order with modification details and any price changes." |
| }, |
| { |
| "name": "return_order", |
| "type": "WRITE", |
| "description": "Return items from a delivered order.", |
| "parameters": [ |
| { |
| "name": "order_id", |
| "type": "string", |
| "required": true, |
| "description": "The unique order ID for the return." |
| }, |
| { |
| "name": "items", |
| "type": "array", |
| "required": true, |
| "description": "List of items to return with quantities." |
| }, |
| { |
| "name": "reason", |
| "type": "string", |
| "required": true, |
| "description": "The reason for the return." |
| } |
| ], |
| "returns": "Return confirmation with refund details and return shipping information." |
| }, |
| { |
| "name": "exchange_order", |
| "type": "WRITE", |
| "description": "Exchange items from a delivered order. Can only be called once per order.", |
| "parameters": [ |
| { |
| "name": "order_id", |
| "type": "string", |
| "required": true, |
| "description": "The unique order ID for the exchange." |
| }, |
| { |
| "name": "exchanges", |
| "type": "array", |
| "required": true, |
| "description": "List of items to exchange with new item details." |
| } |
| ], |
| "returns": "Exchange confirmation with price differences and shipping information." |
| }, |
| { |
| "name": "update_user_address", |
| "type": "WRITE", |
| "description": "Modify the user's default address.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The authenticated user's ID." |
| }, |
| { |
| "name": "address", |
| "type": "object", |
| "required": true, |
| "description": "The new address information." |
| } |
| ], |
| "returns": "Confirmation of the address update." |
| }, |
| { |
| "name": "transfer_to_human_agents", |
| "type": "WRITE", |
| "description": "Transfer the user to a human agent when the request cannot be handled within the scope of your actions.", |
| "parameters": [], |
| "returns": "Confirmation that the transfer request has been initiated." |
| } |
| ] |
| }, |
| "telecom": { |
| "description": "Tools available for telecom customer service agents to help with technical support, billing, line management, and plan options.", |
| "tools": [ |
| { |
| "name": "get_customer_profile", |
| "type": "READ", |
| "description": "Get customer profile information including account details and associated lines.", |
| "parameters": [ |
| { |
| "name": "customer_id", |
| "type": "string", |
| "required": true, |
| "description": "The customer ID to look up." |
| } |
| ], |
| "returns": "Customer profile with personal information, account status, and associated line IDs." |
| }, |
| { |
| "name": "search_customer", |
| "type": "READ", |
| "description": "Search for customer by phone number, email, or name.", |
| "parameters": [ |
| { |
| "name": "query", |
| "type": "string", |
| "required": true, |
| "description": "Search query - can be phone number, email, or customer name." |
| } |
| ], |
| "returns": "Customer information matching the search criteria." |
| }, |
| { |
| "name": "get_line_details", |
| "type": "READ", |
| "description": "Get detailed information about a specific line including status, plan, and usage.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to look up." |
| } |
| ], |
| "returns": "Line details including status, plan, device, data usage, and contract information." |
| }, |
| { |
| "name": "get_device_details", |
| "type": "READ", |
| "description": "Get information about a device including model, IMEI, and activation status.", |
| "parameters": [ |
| { |
| "name": "device_id", |
| "type": "string", |
| "required": true, |
| "description": "The device ID to look up." |
| } |
| ], |
| "returns": "Device information including type, model, IMEI, eSIM capability, and activation details." |
| }, |
| { |
| "name": "get_bill_details", |
| "type": "READ", |
| "description": "Get billing information for a customer.", |
| "parameters": [ |
| { |
| "name": "bill_id", |
| "type": "string", |
| "required": true, |
| "description": "The bill ID to look up." |
| } |
| ], |
| "returns": "Bill details including billing period, amount, due date, and payment status." |
| }, |
| { |
| "name": "get_available_plans", |
| "type": "READ", |
| "description": "Get list of available service plans with pricing and features.", |
| "parameters": [], |
| "returns": "List of available plans with data limits, pricing, and features." |
| }, |
| { |
| "name": "check_service_status", |
| "type": "READ", |
| "description": "Check the current service status for a line including network connectivity.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to check service status for." |
| } |
| ], |
| "returns": "Service status information including network connectivity and any issues." |
| }, |
| { |
| "name": "restart_network_service", |
| "type": "WRITE", |
| "description": "Restart network service for a line to resolve connectivity issues.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to restart service for." |
| } |
| ], |
| "returns": "Confirmation of service restart and expected resolution time." |
| }, |
| { |
| "name": "toggle_airplane_mode", |
| "type": "WRITE", |
| "description": "Toggle airplane mode on a device to help resolve connectivity issues.", |
| "parameters": [ |
| { |
| "name": "device_id", |
| "type": "string", |
| "required": true, |
| "description": "The device ID to toggle airplane mode for." |
| } |
| ], |
| "returns": "Confirmation of airplane mode toggle action." |
| }, |
| { |
| "name": "reset_network_settings", |
| "type": "WRITE", |
| "description": "Reset network settings on a device to resolve configuration issues.", |
| "parameters": [ |
| { |
| "name": "device_id", |
| "type": "string", |
| "required": true, |
| "description": "The device ID to reset network settings for." |
| } |
| ], |
| "returns": "Confirmation of network settings reset." |
| }, |
| { |
| "name": "suspend_line", |
| "type": "WRITE", |
| "description": "Suspend service for a line.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to suspend." |
| }, |
| { |
| "name": "reason", |
| "type": "string", |
| "required": true, |
| "description": "The reason for suspension." |
| } |
| ], |
| "returns": "Confirmation of line suspension with effective date." |
| }, |
| { |
| "name": "reactivate_line", |
| "type": "WRITE", |
| "description": "Reactivate a suspended line.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to reactivate." |
| } |
| ], |
| "returns": "Confirmation of line reactivation." |
| }, |
| { |
| "name": "change_plan", |
| "type": "WRITE", |
| "description": "Change the service plan for a line.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to change the plan for." |
| }, |
| { |
| "name": "new_plan_id", |
| "type": "string", |
| "required": true, |
| "description": "The new plan ID to switch to." |
| } |
| ], |
| "returns": "Confirmation of plan change with effective date and pricing details." |
| }, |
| { |
| "name": "process_payment", |
| "type": "WRITE", |
| "description": "Process payment for overdue bills.", |
| "parameters": [ |
| { |
| "name": "customer_id", |
| "type": "string", |
| "required": true, |
| "description": "The customer ID to process payment for." |
| }, |
| { |
| "name": "amount", |
| "type": "number", |
| "required": true, |
| "description": "The payment amount." |
| }, |
| { |
| "name": "payment_method_id", |
| "type": "string", |
| "required": true, |
| "description": "The payment method to use." |
| } |
| ], |
| "returns": "Payment confirmation with transaction details." |
| }, |
| { |
| "name": "setup_payment_extension", |
| "type": "WRITE", |
| "description": "Set up a payment extension for a customer with overdue bills.", |
| "parameters": [ |
| { |
| "name": "customer_id", |
| "type": "string", |
| "required": true, |
| "description": "The customer ID to set up extension for." |
| }, |
| { |
| "name": "extension_days", |
| "type": "integer", |
| "required": true, |
| "description": "Number of days to extend payment deadline." |
| } |
| ], |
| "returns": "Confirmation of payment extension with new due date." |
| }, |
| { |
| "name": "add_data_refill", |
| "type": "WRITE", |
| "description": "Add data refill to a line that has exceeded its plan limit.", |
| "parameters": [ |
| { |
| "name": "line_id", |
| "type": "string", |
| "required": true, |
| "description": "The line ID to add data refill for." |
| }, |
| { |
| "name": "data_amount_gb", |
| "type": "number", |
| "required": true, |
| "description": "Amount of data to add in GB." |
| } |
| ], |
| "returns": "Confirmation of data refill with cost and new data balance." |
| }, |
| { |
| "name": "transfer_to_human_agents", |
| "type": "WRITE", |
| "description": "Transfer the user to a human agent when the request cannot be handled within the scope of your actions.", |
| "parameters": [], |
| "returns": "Confirmation that the transfer request has been initiated." |
| } |
| ] |
| }, |
| "mock": { |
| "description": "Tools available for the mock testing domain to demonstrate basic task management functionality.", |
| "tools": [ |
| { |
| "name": "create_task", |
| "type": "WRITE", |
| "description": "Create a new task for a user.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the user to create the task for, such as 'user_1'." |
| }, |
| { |
| "name": "title", |
| "type": "string", |
| "required": true, |
| "description": "The title of the task to create." |
| } |
| ], |
| "returns": "Confirmation that the task was created successfully with task details." |
| }, |
| { |
| "name": "get_task", |
| "type": "READ", |
| "description": "Get details of a specific task.", |
| "parameters": [ |
| { |
| "name": "task_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the task to retrieve." |
| } |
| ], |
| "returns": "Task details including title, status, and user information." |
| }, |
| { |
| "name": "list_user_tasks", |
| "type": "READ", |
| "description": "List all tasks for a specific user.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the user to list tasks for." |
| } |
| ], |
| "returns": "List of all tasks belonging to the specified user." |
| }, |
| { |
| "name": "update_task_status", |
| "type": "WRITE", |
| "description": "Update the status of a task. Status can only be 'pending' or 'completed'.", |
| "parameters": [ |
| { |
| "name": "task_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the task to update." |
| }, |
| { |
| "name": "status", |
| "type": "string", |
| "required": true, |
| "description": "The new status: 'pending' or 'completed'." |
| } |
| ], |
| "returns": "Confirmation of status update with updated task details." |
| }, |
| { |
| "name": "compliment_user", |
| "type": "GENERIC", |
| "description": "Give a compliment to the user when requested.", |
| "parameters": [ |
| { |
| "name": "user_id", |
| "type": "string", |
| "required": true, |
| "description": "The ID of the user to compliment." |
| } |
| ], |
| "returns": "A friendly compliment message for the user." |
| } |
| ] |
| } |
| } |
|
|
