| import gradio as gr
|
| import uuid
|
| import sys
|
| import os
|
| import traceback
|
|
|
|
|
| sys.path.append(
|
| os.path.abspath(
|
| os.path.join(
|
| os.path.dirname(__file__),
|
| ".."
|
| )
|
| )
|
| )
|
|
|
| from backend import Agent
|
|
|
|
|
| def chat_with_agent(message, history, session_id):
|
| """
|
| Directly calls Agent.run_agent()
|
| and prints detailed errors to HF Space logs.
|
| """
|
|
|
| try:
|
| response = Agent.run_agent(
|
| message=message,
|
| session_id=session_id
|
| )
|
|
|
| return response
|
|
|
| except Exception as e:
|
|
|
| error_trace = traceback.format_exc()
|
|
|
| print("\n" + "=" * 80)
|
| print("SMART SUPPORT AI ERROR")
|
| print("=" * 80)
|
| print(error_trace)
|
| print("=" * 80 + "\n")
|
|
|
| return (
|
| f"⚠️ Error Type: {type(e).__name__}\n\n"
|
| f"Error Message:\n{str(e)}"
|
| )
|
|
|
|
|
| with gr.Blocks(
|
| title="SmartSupport AI",
|
| theme=gr.themes.Soft()
|
| ) as demo:
|
|
|
| gr.Markdown(
|
| """
|
| # 🤖 SmartSupport AI Desk
|
|
|
| Welcome to the customer support portal.
|
|
|
| This assistant can:
|
|
|
| - Search the knowledge base
|
| - Answer customer questions
|
| - Create support tickets
|
| - Escalate issues to human agents
|
| """
|
| )
|
|
|
| session_id = gr.State(str(uuid.uuid4()))
|
|
|
| gr.ChatInterface(
|
| fn=chat_with_agent,
|
| additional_inputs=[session_id],
|
| chatbot=gr.Chatbot(
|
| height=500,
|
| type="messages"
|
| ),
|
| textbox=gr.Textbox(
|
| placeholder="Type your message here...",
|
| container=False,
|
| scale=7
|
| ),
|
| type="messages"
|
| )
|
|
|
|
|
| if __name__ == "__main__":
|
| demo.launch(
|
| server_name="0.0.0.0"
|
| ) |
