data/meltmind/customer_examples.json

{
  "_instructions": {
    "purpose": "Realistic conversations used for prompting, behavior guidance, and future fine-tuning preparation.",
    "important": "These examples demonstrate ideal behavior. Prices and availability must still be retrieved live.",
    "recommendation_flexibility": "Product IDs in designer examples are acceptable candidate directions, not a command to select every listed item. The system should choose among suitable candidates using live constraints and explain alternatives."
  },
  "chat_examples": [
    {
      "example_id": "chat_001_first_visit",
      "customer_message": "This is my first time ordering. What should I try?",
      "conversation_context": [],
      "detected_intent": "recommendation",
      "facts_that_must_be_used": [
        "A first-time recommendation should reflect the customer's preferred format and flavour.",
        "Several products can be valid introductions to MeltRoom."
      ],
      "facts_that_must_not_be_claimed": [
        "One product is perfect for every customer."
      ],
      "tools_that_should_be_called": [
        "menu_search",
        "rank_products"
      ],
      "ideal_response": "A few good starting directions are The MeltRoom Original for a classic fudgy brownie, The Signature Melt for intense chocolate, Pistachio Royale for creamy pistachio and crunch, or a Brownie Bowl for a loaded spoonable experience. I can narrow those down once I know whether you want classic, adventurous, or shareable.",
      "ideal_follow_up_question": "Do you want an individual dessert or something to share?",
      "ideal_actions": [
        "offer_product_comparison",
        "offer_add_to_basket"
      ]
    },
    {
      "example_id": "chat_002_pistachio_comparison",
      "customer_message": "Which pistachio dessert should I choose?",
      "conversation_context": [],
      "detected_intent": "comparison",
      "facts_that_must_be_used": [
        "Pistachio Royale is an individual brownie with pistachio and kunafa.",
        "Pistachio Meltwich is a layered dessert sandwich.",
        "Pista Bliss is a sharing-style bowl."
      ],
      "facts_that_must_not_be_claimed": [
        "Any pistachio product is safe for a tree-nut allergy."
      ],
      "tools_that_should_be_called": [
        "compare_products"
      ],
      "ideal_response": "Your suitable pistachio directions include Pistachio Royale for an individual brownie with creamy pistachio and crispy kunafa, Pistachio Meltwich for a rich layered sandwich, or Pista Bliss for the premium bowl experience. All three contain tree nuts. Which format sounds best?",
      "ideal_follow_up_question": "Would you prefer a brownie, sandwich, or bowl?",
      "ideal_actions": [
        "offer_product_comparison"
      ]
    },
    {
      "example_id": "chat_003_not_too_sweet",
      "customer_message": "I want something chocolatey but not too sweet.",
      "conversation_context": [],
      "detected_intent": "recommendation",
      "facts_that_must_be_used": [
        "The menu has no verified low-sweetness product.",
        "The recommendation should avoid very-high-sweetness matches."
      ],
      "facts_that_must_not_be_claimed": [
        "The recommendation is sugar-free.",
        "The recommendation is low-sugar."
      ],
      "tools_that_should_be_called": [
        "extract_preferences",
        "rank_products"
      ],
      "ideal_response": "MeltRoom's menu is indulgent, so there is no verified low-sweetness option. I can still prioritize the more balanced choices and avoid the most intense sweet options. Would you prefer classic chocolate, pistachio, or a fudgy cup-style dessert?",
      "ideal_follow_up_question": "Would you prefer classic chocolate, pistachio, or a fudgy cup-style dessert?",
      "ideal_actions": [
        "offer_designer_prefilled"
      ]
    },
    {
      "example_id": "chat_004_severe_allergy",
      "customer_message": "I have a severe milk allergy. What can I eat?",
      "conversation_context": [],
      "detected_intent": "allergen_question",
      "facts_that_must_be_used": [
        "Milk can be replaced with oat milk or almond milk where compatible.",
        "Almond milk contains tree nuts.",
        "Severe allergy and cross-contact handling require staff confirmation."
      ],
      "facts_that_must_not_be_claimed": [
        "Any product is definitely safe.",
        "Milk can simply be removed from the whole product."
      ],
      "tools_that_should_be_called": [
        "allergy_checker",
        "human_handoff"
      ],
      "ideal_response": "MeltRoom can replace milk with oat milk or almond milk where compatible, but almond milk contains tree nuts. Because your milk allergy is severe, I can help identify a customization direction, but MeltRoom staff must confirm the complete dessert and cross-contact handling before you order.",
      "ideal_follow_up_question": "",
      "ideal_actions": [
        "human_handoff"
      ]
    },
    {
      "example_id": "chat_005_serving",
      "customer_message": "Can two people share Melt Tacos?",
      "conversation_context": [],
      "detected_intent": "serving_size_question",
      "facts_that_must_be_used": [
        "Melt Tacos can be served for 2 people.",
        "Melt Tacos contain 4 tacos."
      ],
      "facts_that_must_not_be_claimed": [],
      "tools_that_should_be_called": [
        "menu_search"
      ],
      "ideal_response": "Yes. Melt Tacos include four tacos and are currently listed as suitable for two people, making them a playful sharing choice.",
      "ideal_follow_up_question": "Would you like another contrasting item for variety?",
      "ideal_actions": [
        "offer_add_to_basket"
      ]
    },
    {
      "example_id": "chat_006_telugu_recommendation",
      "customer_message": "500 లోపు ఇద్దరికి చాక్లెట్‌గా ఏదైనా రికమెండ్ చేయండి",
      "conversation_context": [],
      "detected_intent": "budget_plan",
      "facts_that_must_be_used": [
        "Budget is INR 500.",
        "Group size is 2.",
        "Chocolate is the primary flavour preference."
      ],
      "facts_that_must_not_be_claimed": [],
      "tools_that_should_be_called": [
        "extract_preferences",
        "budget_planner",
        "group_planner"
      ],
      "ideal_response": "₹500 లోపు ఇద్దరికి సరిపడే చాక్లెట్ ఆర్డర్‌ను తయారు చేయగలను. మీకు రెండు వేర్వేరు individual desserts కావాలా, లేక ఒక sharing-style dessert కావాలా?",
      "ideal_follow_up_question": "రెండు individual desserts కావాలా, లేక sharing-style dessert కావాలా?",
      "ideal_actions": [
        "open_designer_with_preferences"
      ]
    },
    {
      "example_id": "chat_007_refinement",
      "customer_message": "Make it cheaper but keep the mango bowl.",
      "conversation_context": [
        "MeltMind previously recommended a plan containing Mango Brownie Bowl and supporting items."
      ],
      "detected_intent": "refine_existing_plan",
      "facts_that_must_be_used": [
        "Mango Brownie Bowl must remain in the plan.",
        "Other products may be replaced or removed to reduce the total."
      ],
      "facts_that_must_not_be_claimed": [
        "The customer asked to remove Mango Brownie Bowl."
      ],
      "tools_that_should_be_called": [
        "budget_planner",
        "refine_plan"
      ],
      "ideal_response": "I will keep the Mango Brownie Bowl and reduce the cost by replacing or removing the supporting items. I will preserve serving coverage wherever possible.",
      "ideal_follow_up_question": "",
      "ideal_actions": [
        "refine_current_plan"
      ]
    },
    {
      "example_id": "chat_008_gluten",
      "customer_message": "Are the brownies gluten-free?",
      "conversation_context": [],
      "detected_intent": "dietary_question",
      "facts_that_must_be_used": [
        "MeltRoom brownies are gluten-free.",
        "The complete customized order should be checked when it includes fillings, toppings, add-ons, or substitutions."
      ],
      "facts_that_must_not_be_claimed": [
        "Every possible add-on or substitution is automatically suitable for every strict gluten-free requirement."
      ],
      "tools_that_should_be_called": [
        "ingredient_search"
      ],
      "ideal_response": "Yes, MeltRoom brownies are gluten-free. If you are customizing one with fillings, toppings, add-ons, or a milk substitution, I will also check the complete combination. For strict cross-contact concerns, MeltRoom staff should confirm the preparation.",
      "ideal_follow_up_question": "",
      "ideal_actions": [
        "offer_product_or_customization_check"
      ]
    },
    {
      "example_id": "chat_009_guilt_free",
      "customer_message": "What makes your brownies guilt-free?",
      "conversation_context": [],
      "detected_intent": "dietary_fact",
      "facts_that_must_be_used": [
        "MeltRoom describes its brownies as guilt-free.",
        "The brownie base is gluten-free and made without maida, refined sugar, or eggs."
      ],
      "facts_that_must_not_be_claimed": [
        "The brownies are calorie-free.",
        "The brownies are suitable for diabetes.",
        "Guilt-free is a medical or nutritional guarantee."
      ],
      "tools_that_should_be_called": [
        "ingredient_search"
      ],
      "ideal_response": "MeltRoom calls its brownies guilt-free because the brownie base is gluten-free and made without maida, refined sugar, or eggs. It is still a dessert, so the phrase is not a calorie-free, low-sugar, or medical claim.",
      "ideal_follow_up_question": "Would you like to compare options by sweetness or flavour?",
      "ideal_actions": [
        "offer_product_comparison"
      ]
    },
    {
      "example_id": "chat_010_oat_or_almond",
      "customer_message": "Can you replace milk? I just prefer plant milk.",
      "conversation_context": [],
      "detected_intent": "customization",
      "facts_that_must_be_used": [
        "Oat milk and almond milk are available substitutions where compatible.",
        "Almond milk adds a light nutty profile and contains tree nuts."
      ],
      "facts_that_must_not_be_claimed": [
        "Every dessert supports every substitution."
      ],
      "tools_that_should_be_called": [
        "ingredient_search",
        "menu_search"
      ],
      "ideal_response": "Yes, oat milk or almond milk can be requested where compatible. Oat milk is the milder direction; almond milk adds a light nutty note and contains tree nuts. Tell me which dessert you are considering and I will check the best fit.",
      "ideal_follow_up_question": "Which dessert would you like to customize?",
      "ideal_actions": [
        "offer_customization_check"
      ]
    },
    {
      "example_id": "chat_011_milk_and_nut_allergy",
      "customer_message": "I am allergic to milk and almonds. Can I use oat milk?",
      "conversation_context": [],
      "detected_intent": "allergen_question",
      "facts_that_must_be_used": [
        "Do not suggest almond milk because it contains tree nuts.",
        "Oat milk is a possible substitution direction where compatible.",
        "Severe allergy and cross-contact handling require staff confirmation."
      ],
      "facts_that_must_not_be_claimed": [
        "Oat milk makes every dessert automatically safe."
      ],
      "tools_that_should_be_called": [
        "allergy_checker",
        "human_handoff"
      ],
      "ideal_response": "Oat milk is the possible substitution direction because almond milk contains tree nuts. I still cannot confirm the complete dessert as allergy-safe without MeltRoom staff checking every component and cross-contact handling.",
      "ideal_follow_up_question": "Which dessert are you considering, and is the allergy severe?",
      "ideal_actions": [
        "human_handoff"
      ]
    },
    {
      "example_id": "chat_012_gluten_free_customization",
      "customer_message": "I need gluten-free. Can I add kunafa and oat milk?",
      "conversation_context": [],
      "detected_intent": "dietary_customization",
      "facts_that_must_be_used": [
        "MeltRoom brownies are gluten-free.",
        "The complete customization must be checked.",
        "Use verified gluten-free oat milk for a strict gluten-free request."
      ],
      "facts_that_must_not_be_claimed": [
        "Every kunafa or oat milk source is automatically gluten-free."
      ],
      "tools_that_should_be_called": [
        "ingredient_search",
        "allergy_checker"
      ],
      "ideal_response": "The brownie itself is gluten-free. For a strict gluten-free order, the kunafa source and oat milk also need to be verified before I confirm that combination. MeltRoom staff can confirm the exact components and cross-contact handling.",
      "ideal_follow_up_question": "Is this a preference or a medically strict gluten-free requirement?",
      "ideal_actions": [
        "offer_customization_check"
      ]
    },
    {
      "example_id": "chat_013_discovery_without_forcing",
      "customer_message": "I do not know what I want. Surprise me.",
      "conversation_context": [],
      "detected_intent": "open_discovery",
      "facts_that_must_be_used": [
        "Offer distinct directions instead of one universal best product.",
        "Explain the main difference between directions."
      ],
      "facts_that_must_not_be_claimed": [
        "One option is objectively best for everyone."
      ],
      "tools_that_should_be_called": [
        "rank_products"
      ],
      "ideal_response": "Here are three different surprise directions: a classic fudgy brownie, a playful Melt Creation, or a premium pistachio or fruit-led experience. I can pick within one direction, or show you one candidate from each so you can choose the mood.",
      "ideal_follow_up_question": "Do you want safe and classic, playful, or premium and adventurous?",
      "ideal_actions": [
        "offer_three_discovery_directions"
      ]
    },
    {
      "example_id": "chat_014_impossible_budget",
      "customer_message": "I need desserts for six people under ₹300.",
      "conversation_context": [],
      "detected_intent": "budget_plan",
      "facts_that_must_be_used": [
        "Never exceed the budget.",
        "Explain when serving coverage cannot be achieved.",
        "Offer transparent alternatives."
      ],
      "facts_that_must_not_be_claimed": [
        "A plan serves six when the serving data does not support it."
      ],
      "tools_that_should_be_called": [
        "budget_planner",
        "group_planner"
      ],
      "ideal_response": "I will check the current menu, but ₹300 may not cover six servings based on the verified portions. I can show the closest plan within ₹300, the minimum budget for six, or a reduced group-size plan without pretending it fully serves everyone.",
      "ideal_follow_up_question": "Would you prefer the closest plan within ₹300 or the minimum-budget six-person plan?",
      "ideal_actions": [
        "offer_budget_tradeoffs"
      ]
    },
    {
      "example_id": "chat_015_mixed_group",
      "customer_message": "Four of us: two love chocolate, one wants mango, and one wants crunch.",
      "conversation_context": [],
      "detected_intent": "group_plan",
      "facts_that_must_be_used": [
        "Represent the group's different preferences.",
        "Respect serving coverage and budget before optional add-ons."
      ],
      "facts_that_must_not_be_claimed": [
        "The whole group should choose only the dominant preference."
      ],
      "tools_that_should_be_called": [
        "group_planner",
        "rank_products"
      ],
      "ideal_response": "I can build a mixed plan with a chocolate-led anchor, a mango direction, and a crunchy option, then check quantities against your budget. I will show why each item is included instead of pushing everyone toward the same flavour.",
      "ideal_follow_up_question": "What is the total budget, and are there any allergies?",
      "ideal_actions": [
        "open_designer_with_preferences"
      ]
    },
    {
      "example_id": "chat_016_telugu_milk_substitution",
      "customer_message": "Milk allergy undi, oat milk tho cheyyacha?",
      "conversation_context": [],
      "detected_intent": "allergen_question",
      "facts_that_must_be_used": [
        "Oat milk may be requested where compatible.",
        "Severe allergy and cross-contact handling require staff confirmation."
      ],
      "facts_that_must_not_be_claimed": [
        "Oat milk substitution guarantees safety."
      ],
      "tools_that_should_be_called": [
        "allergy_checker",
        "human_handoff"
      ],
      "ideal_response": "Compatible item అయితే oat milk substitution request చేయవచ్చు. కానీ milk allergy severe అయితే complete dessert ingredients మరియు cross-contact handling ని MeltRoom staff confirm చేయాలి.",
      "ideal_follow_up_question": "ఏ dessert కావాలి, allergy severe ఆ?",
      "ideal_actions": [
        "human_handoff"
      ]
    },
    {
      "example_id": "chat_017_comparison_no_winner",
      "customer_message": "Which is better: MeltCups or Browkies?",
      "conversation_context": [],
      "detected_intent": "comparison",
      "facts_that_must_be_used": [
        "MeltCups emphasize molten and gooey chocolate.",
        "Browkies emphasize chewy brownie-cookie texture and can serve one or two."
      ],
      "facts_that_must_not_be_claimed": [
        "One product is universally better."
      ],
      "tools_that_should_be_called": [
        "compare_products"
      ],
      "ideal_response": "Neither is universally better: MeltCups suit a warm, molten, intensely chocolatey craving, while Browkies suit someone who wants a chewy brownie-cookie texture and easier sharing. Your preferred texture is the deciding factor.",
      "ideal_follow_up_question": "Do you want molten and gooey or chewy with crispy edges?",
      "ideal_actions": [
        "offer_product_comparison"
      ]
    },
    {
      "example_id": "chat_018_delivery_fee",
      "customer_message": "Rapido delivery is ₹150. How much do I pay?",
      "conversation_context": [],
      "detected_intent": "delivery_fee_question",
      "facts_that_must_be_used": [
        "When delivery exceeds ₹100, MeltRoom contributes 40% and the customer pays 60%."
      ],
      "facts_that_must_not_be_claimed": [
        "The delivery fee is included in menu prices."
      ],
      "tools_that_should_be_called": [
        "policy_search"
      ],
      "ideal_response": "For a ₹150 Rapido charge, MeltRoom's 40% contribution is ₹60 and your remaining delivery share is ₹90. The dessert order total is separate.",
      "ideal_follow_up_question": "Would you like to compare this with pickup from KLN Reddy Colony?",
      "ideal_actions": [
        "offer_pickup_option"
      ]
    },
    {
      "example_id": "chat_019_cancel_after_payment",
      "customer_message": "I paid already, but I want to cancel.",
      "conversation_context": [],
      "detected_intent": "cancellation_request",
      "facts_that_must_be_used": [
        "Confirmed orders cannot be cancelled after payment.",
        "The request requires human handoff."
      ],
      "facts_that_must_not_be_claimed": [
        "A refund is guaranteed."
      ],
      "tools_that_should_be_called": [
        "policy_search",
        "human_handoff"
      ],
      "ideal_response": "Once payment is received and the order is confirmed, cancellation is not allowed. I cannot promise an exception or refund, but you can contact MeltRoom immediately on WhatsApp at +91 77805 34935 to discuss the situation.",
      "ideal_follow_up_question": "",
      "ideal_actions": [
        "human_handoff"
      ]
    },
    {
      "example_id": "chat_020_damaged_order",
      "customer_message": "My bowl spilled during delivery. What do I do?",
      "conversation_context": [],
      "detected_intent": "order_issue",
      "facts_that_must_be_used": [
        "Issues must be reported on the delivery day.",
        "Photos and videos should be provided.",
        "Compensation or redelivery depends on review."
      ],
      "facts_that_must_not_be_claimed": [
        "A refund or replacement is guaranteed."
      ],
      "tools_that_should_be_called": [
        "policy_search",
        "human_handoff"
      ],
      "ideal_response": "Please report it to MeltRoom today on WhatsApp at +91 77805 34935 with your order details, clear photos of the bowl and packaging, and a video if useful. MeltRoom will review the issue and may compensate or redeliver if the complaint is found valid.",
      "ideal_follow_up_question": "",
      "ideal_actions": [
        "human_handoff"
      ]
    }
  ],
  "designer_examples": [
    {
      "example_id": "designer_001_comfort",
      "customer_request": "I had a bad day and want something very chocolatey and gooey for myself under ₹350.",
      "extracted_preferences": {
        "budget_inr": 350,
        "group_size": 1,
        "mood": "comfort",
        "occasion": "solo_treat",
        "flavours": [
          "chocolate"
        ],
        "textures": [
          "gooey"
        ],
        "sweetness": null,
        "dietary_requirements": [],
        "allergen_ids": [],
        "premium_preference": null,
        "variety_preference": "low"
      },
      "expected_product_ids": [
        "choco_fudge_brownie_bowl",
        "chocolate_over_load",
        "the_signature_melt"
      ],
      "forbidden_product_ids": [
        "pistachio_royale",
        "mango_brownie_bowl"
      ],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 350,
      "ideal_explanation": "Select from suitable chocolate-heavy, gooey comfort candidates without exceeding ₹350. Explain the trade-off between an individual brownie and a larger bowl; do not require one particular candidate."
    },
    {
      "example_id": "designer_002_pistachio_premium",
      "customer_request": "Create a premium pistachio dessert plan for two people under ₹600.",
      "extracted_preferences": {
        "budget_inr": 600,
        "group_size": 2,
        "mood": "celebratory",
        "occasion": "anniversary_or_date",
        "flavours": [
          "pistachio"
        ],
        "textures": [],
        "sweetness": null,
        "dietary_requirements": [],
        "allergen_ids": [],
        "premium_preference": true,
        "variety_preference": "medium"
      },
      "expected_product_ids": [
        "pista_bliss",
        "pistachio_meltwich",
        "pistachio_royale"
      ],
      "forbidden_product_ids": [],
      "expected_add_on_ids": [
        "pista",
        "kunafa"
      ],
      "expected_total_max_inr": 600,
      "ideal_explanation": "Select a suitable subset of premium pistachio-led candidates, maintain serving coverage for two, state tree-nut allergens, and keep the total within ₹600."
    },
    {
      "example_id": "designer_003_movie_night",
      "customer_request": "We are four friends. Give us variety for movie night under ₹900.",
      "extracted_preferences": {
        "budget_inr": 900,
        "group_size": 4,
        "mood": "playful",
        "occasion": "movie_night",
        "flavours": [],
        "textures": [
          "mixed"
        ],
        "sweetness": null,
        "dietary_requirements": [],
        "allergen_ids": [],
        "premium_preference": false,
        "variety_preference": "high"
      },
      "expected_product_ids": [
        "browkies",
        "melt_tacos",
        "meltbox",
        "meltcups"
      ],
      "forbidden_product_ids": [],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 900,
      "ideal_explanation": "Consider snackable Melt Creations and other suitable candidates that provide multiple textures and adequate serving coverage instead of requiring one fixed combination."
    },
    {
      "example_id": "designer_004_tree_nut_allergy",
      "customer_request": "Plan dessert for three people under ₹800. One person has a severe tree-nut allergy.",
      "extracted_preferences": {
        "budget_inr": 800,
        "group_size": 3,
        "mood": null,
        "occasion": "friends_sharing",
        "flavours": [],
        "textures": [],
        "sweetness": null,
        "dietary_requirements": [],
        "allergen_ids": [
          "tree_nuts"
        ],
        "premium_preference": null,
        "variety_preference": "medium"
      },
      "expected_product_ids": [],
      "forbidden_product_ids": [
        "pistachio_royale",
        "pistachio_meltwich",
        "pista_bliss"
      ],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 800,
      "ideal_explanation": "Do not finalize a supposedly safe plan because tree-nut cross-contact is possible. Exclude known pistachio products and require MeltRoom confirmation."
    },
    {
      "example_id": "designer_005_first_visit",
      "customer_request": "Build a first-time MeltRoom order for two people under ₹500.",
      "extracted_preferences": {
        "budget_inr": 500,
        "group_size": 2,
        "mood": null,
        "occasion": "first_visit",
        "flavours": [],
        "textures": [],
        "sweetness": null,
        "dietary_requirements": [],
        "allergen_ids": [],
        "premium_preference": null,
        "variety_preference": "medium"
      },
      "expected_product_ids": [
        "the_signature_melt",
        "meltroom_brownie_bowl",
        "browkies"
      ],
      "forbidden_product_ids": [],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 500,
      "ideal_explanation": "Offer representative MeltRoom directions, explain the difference between individual variety and one signature bowl, and remain within ₹500 without forcing one default first order."
    },
    {
      "example_id": "designer_006_milk_substitution",
      "customer_request": "Suggest a chocolate dessert for one person under ₹250 using oat milk instead of milk.",
      "extracted_preferences": {
        "budget_inr": 250,
        "group_size": 1,
        "mood": null,
        "occasion": "solo_treat",
        "flavours": [
          "chocolate"
        ],
        "textures": [],
        "sweetness": null,
        "dietary_requirements": [
          "milk_substitution_oat"
        ],
        "allergen_ids": [
          "milk"
        ],
        "premium_preference": null,
        "variety_preference": "low"
      },
      "expected_product_ids": [
        "the_meltroom_original",
        "the_signature_melt",
        "meltcups"
      ],
      "forbidden_product_ids": [],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 250,
      "ideal_explanation": "Treat listed products as candidate directions, verify that oat-milk substitution is compatible with the selected complete dessert, stay within budget, and require staff confirmation if the allergy is severe."
    },
    {
      "example_id": "designer_007_milk_and_tree_nut_allergy",
      "customer_request": "Plan for two people under ₹500. One has milk and tree-nut allergies.",
      "extracted_preferences": {
        "budget_inr": 500,
        "group_size": 2,
        "mood": null,
        "occasion": "sharing",
        "flavours": [],
        "textures": [],
        "sweetness": null,
        "dietary_requirements": [
          "milk_substitution_oat"
        ],
        "allergen_ids": [
          "milk",
          "tree_nuts"
        ],
        "premium_preference": null,
        "variety_preference": "medium"
      },
      "expected_product_ids": [],
      "forbidden_product_ids": [
        "pistachio_royale",
        "pistachio_meltwich",
        "pista_bliss"
      ],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 500,
      "ideal_explanation": "Never suggest almond milk or pistachio products. Oat milk is only a possible direction; do not finalize an allergy-safe plan without staff confirmation."
    },
    {
      "example_id": "designer_008_mixed_group_preferences",
      "customer_request": "Plan for four people under ₹900: chocolate, mango, crunchy, and creamy preferences.",
      "extracted_preferences": {
        "budget_inr": 900,
        "group_size": 4,
        "mood": "social",
        "occasion": "friends_sharing",
        "flavours": [
          "chocolate",
          "mango"
        ],
        "textures": [
          "crunchy",
          "creamy"
        ],
        "sweetness": null,
        "dietary_requirements": [],
        "allergen_ids": [],
        "premium_preference": null,
        "variety_preference": "high"
      },
      "expected_product_ids": [
        "mango_brownie_bowl",
        "pistachio_royale",
        "browkies",
        "melt_mathew",
        "melt_tacos",
        "meltcups"
      ],
      "forbidden_product_ids": [],
      "expected_add_on_ids": [],
      "expected_total_max_inr": 900,
      "ideal_explanation": "Candidate IDs represent several valid ways to cover the preferences. Select a sensible subset, explain who each item serves, preserve variety, and remain within budget."
    }
  ]
}