[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I set up getting started with aws devops agent in AWS DevOps Agent?

[Assistant] In this getting started guide, you'll create a basic Agent Space, configure minimal permissions, and conduct your first AI-powered investigation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Walk me through getting started with aws devops agent for AWS DevOps Agent.

[Assistant] In this getting started guide, you'll create a basic Agent Space, configure minimal permissions, and conduct your first AI-powered investigation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Topics in AWS DevOps Agent?

[Assistant]
+ Creating an Agent Space
+ AWS DevOps Agent CLI onboarding guide
+ Creating a test environment
+ Getting started with AWS DevOps Agent using AWS CDK
+ Getting started with AWS DevOps Agent using AWS CloudFormation
+ Getting started with AWS DevOps Agent using Terraform


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Topics in AWS DevOps Agent.

[Assistant]
+ Creating an Agent Space
+ AWS DevOps Agent CLI onboarding guide
+ Creating a test environment
+ Getting started with AWS DevOps Agent using AWS CDK
+ Getting started with AWS DevOps Agent using AWS CloudFormation
+ Getting started with AWS DevOps Agent using Terraform


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of devops agent events detail reference in AWS DevOps Agent.

[Assistant]
# AWS DevOps Agent events detail reference

All events use source `aws.aidevops`.

## Event structure

```json
{
  "detail-type": "string",
  "source": "aws.aidevops",
  "detail": {
    "version": "1.0.0",
    "metadata": {
      "agent_space_id": "string",
      "task_id": "string",
      "execution_id": "string"
    },
    "data": {
      "task_type": "INVESTIGATION",
      "priority": "CRITICAL | HIGH | MEDIUM | LOW | MINIMAL",
      "status": "string",
      "created_at": "ISO 8601 timestamp",
      "updated_at": "ISO 8601 timestamp",
      "summary_record_id": "string"
    }
  }
}
```

## Field descriptions
+ **version** – Schema version (currently 1.0.0)
+ **metadata.agent_space_id** – Agent space identifier
+ **metadata.task_id** – Task identifier
+ **metadata.execution_id** – Execution run identifier
+ **data.task_type** – INVESTIGATION
+ **data.priority** – CRITICAL, HIGH, MEDIUM, LOW, MINIMAL
+ **data.status** – PENDING_START, IN_PROGRESS, COMPLETED, FAILED, TIMED_OUT, CANCELLED, PENDING_TRIAGE, LINKED, SKIPPED
+ **data.summary_record_id** – Summary record ID (when available)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is devops agent events detail reference?

[Assistant]
# AWS DevOps Agent events detail reference

All events use source `aws.aidevops`.

## Event structure

```json
{
  "detail-type": "string",
  "source": "aws.aidevops",
  "detail": {
    "version": "1.0.0",
    "metadata": {
      "agent_space_id": "string",
      "task_id": "string",
      "execution_id": "string"
    },
    "data": {
      "task_type": "INVESTIGATION",
      "priority": "CRITICAL | HIGH | MEDIUM | LOW | MINIMAL",
      "status": "string",
      "created_at": "ISO 8601 timestamp",
      "updated_at": "ISO 8601 timestamp",
      "summary_record_id": "string"
    }
  }
}
```

## Field descriptions
+ **version** – Schema version (currently 1.0.0)
+ **metadata.agent_space_id** – Agent space identifier
+ **metadata.task_id** – Task identifier
+ **metadata.execution_id** – Execution run identifier
+ **data.task_type** – INVESTIGATION
+ **data.priority** – CRITICAL, HIGH, MEDIUM, LOW, MINIMAL
+ **data.status** – PENDING_START, IN_PROGRESS, COMPLETED, FAILED, TIMED_OUT, CANCELLED, PENDING_TRIAGE, LINKED, SKIPPED
+ **data.summary_record_id** – Summary record ID (when available)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Event structure in AWS DevOps Agent?

[Assistant]
```json
{
  "detail-type": "string",
  "source": "aws.aidevops",
  "detail": {
    "version": "1.0.0",
    "metadata": {
      "agent_space_id": "string",
      "task_id": "string",
      "execution_id": "string"
    },
    "data": {
      "task_type": "INVESTIGATION",
      "priority": "CRITICAL | HIGH | MEDIUM | LOW | MINIMAL",
      "status": "string",
      "created_at": "ISO 8601 timestamp",
      "updated_at": "ISO 8601 timestamp",
      "summary_record_id": "string"
    }
  }
}
```


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Event structure in AWS DevOps Agent.

[Assistant]
```json
{
  "detail-type": "string",
  "source": "aws.aidevops",
  "detail": {
    "version": "1.0.0",
    "metadata": {
      "agent_space_id": "string",
      "task_id": "string",
      "execution_id": "string"
    },
    "data": {
      "task_type": "INVESTIGATION",
      "priority": "CRITICAL | HIGH | MEDIUM | LOW | MINIMAL",
      "status": "string",
      "created_at": "ISO 8601 timestamp",
      "updated_at": "ISO 8601 timestamp",
      "summary_record_id": "string"
    }
  }
}
```


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Field descriptions in AWS DevOps Agent?

[Assistant]
+ **version** – Schema version (currently 1.0.0)
+ **metadata.agent_space_id** – Agent space identifier
+ **metadata.task_id** – Task identifier
+ **metadata.execution_id** – Execution run identifier
+ **data.task_type** – INVESTIGATION
+ **data.priority** – CRITICAL, HIGH, MEDIUM, LOW, MINIMAL
+ **data.status** – PENDING_START, IN_PROGRESS, COMPLETED, FAILED, TIMED_OUT, CANCELLED, PENDING_TRIAGE, LINKED, SKIPPED
+ **data.summary_record_id** – Summary record ID (when available)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Field descriptions in AWS DevOps Agent.

[Assistant]
+ **version** – Schema version (currently 1.0.0)
+ **metadata.agent_space_id** – Agent space identifier
+ **metadata.task_id** – Task identifier
+ **metadata.execution_id** – Execution run identifier
+ **data.task_type** – INVESTIGATION
+ **data.priority** – CRITICAL, HIGH, MEDIUM, LOW, MINIMAL
+ **data.status** – PENDING_START, IN_PROGRESS, COMPLETED, FAILED, TIMED_OUT, CANCELLED, PENDING_TRIAGE, LINKED, SKIPPED
+ **data.summary_record_id** – Summary record ID (when available)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of connect to devops agent remote servers in AWS DevOps Agent.

[Assistant]
# Connect to DevOps Agent remote servers

AWS DevOps Agent provides dedicated remote servers for the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol.

## Supported protocols
+ **MCP (Model Context Protocol)** – Connect IDE and CLI clients such as Kiro, Claude Code, Cursor, and other MCP-compatible tools.
+ **A2A (Agent-to-Agent) v1.0** – Connect autonomous agents for agent-to-agent communication.

## Endpoints

Remote servers are available at:
```
https://connect.aidevops.{region}.api.aws
```

| Protocol | Path | Method |
| --- | --- | --- |
| MCP | /mcp | POST |
| A2A | /a2a/* | POST |
| A2A agent card | /.well-known/agent-card.json | GET |

## Authentication

Two methods are available:
+ **Access token (Bearer)** – A single token scoped to one Agent Space.
+ **AWS SigV4** – AWS credential-based authentication supporting multiple Agent Spaces.

## Create an access token

1. Enable access tokens in the AWS DevOps Agent console Configuration tab.
2. In the web app, go to Settings > Access Tokens.
3. Choose Create access token.
4. Enter a name, choose scope (read or operate), set expiration (1-60 days).
5. Copy and securely store the token value.

## Connect with Kiro

1. Install the aws-devops-agent power.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.

## Connect with Claude Code

1. Install the aws-devops-agent plugin.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.

## Connect with other MCP clients

Configure with:
+ URL: https://connect.aidevops.{region}.api.aws/mcp
+ Authorization header: Bearer <your-token>
+ Timeout: 120 seconds minimum

## Use SigV4 authentication

SigV4 uses AWS credentials instead of an access token. Supported as fallback, for multi-Agent-Space routing, or as primary auth.

## A2A integration

Implements A2A v1.0 specification using HTTP+JSON binding.

### Supported operations
+ SendMessage
+ SendStreamingMessage
+ GetTask
+ ListTasks
+ CancelTask
+ SubscribeToTask

### Skills
+ **investigate** – Deep asynchronous analysis (5-8 minutes)
+ **chat** – Instant answers

## Security considerations

+ Use least privilege token scoping
+ Rotate tokens periodically
+ Store tokens in secrets managers
+ Optional IP allowlist for tokens
+ Token rotation and revocation available
+ CloudTrail logging for AssumeRole calls

## Troubleshooting

| Symptom | Cause | Resolution |
| --- | --- | --- |
| HTTP 401 | Token invalid or expired | Create new token or rotate |
| HTTP 400 "A2A-Version header required" | Missing header | Add A2A-Version: 1.0 |
| Request timeout | Initial responses take 5-30 seconds | Set timeout to 120+ seconds |
| Connection refused | Incorrect endpoint URL | Verify URL format |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is connect to devops agent remote servers?

[Assistant]
# Connect to DevOps Agent remote servers

AWS DevOps Agent provides dedicated remote servers for the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol.

## Supported protocols
+ **MCP (Model Context Protocol)** – Connect IDE and CLI clients such as Kiro, Claude Code, Cursor, and other MCP-compatible tools.
+ **A2A (Agent-to-Agent) v1.0** – Connect autonomous agents for agent-to-agent communication.

## Endpoints

Remote servers are available at:
```
https://connect.aidevops.{region}.api.aws
```

| Protocol | Path | Method |
| --- | --- | --- |
| MCP | /mcp | POST |
| A2A | /a2a/* | POST |
| A2A agent card | /.well-known/agent-card.json | GET |

## Authentication

Two methods are available:
+ **Access token (Bearer)** – A single token scoped to one Agent Space.
+ **AWS SigV4** – AWS credential-based authentication supporting multiple Agent Spaces.

## Create an access token

1. Enable access tokens in the AWS DevOps Agent console Configuration tab.
2. In the web app, go to Settings > Access Tokens.
3. Choose Create access token.
4. Enter a name, choose scope (read or operate), set expiration (1-60 days).
5. Copy and securely store the token value.

## Connect with Kiro

1. Install the aws-devops-agent power.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.

## Connect with Claude Code

1. Install the aws-devops-agent plugin.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.

## Connect with other MCP clients

Configure with:
+ URL: https://connect.aidevops.{region}.api.aws/mcp
+ Authorization header: Bearer <your-token>
+ Timeout: 120 seconds minimum

## Use SigV4 authentication

SigV4 uses AWS credentials instead of an access token. Supported as fallback, for multi-Agent-Space routing, or as primary auth.

## A2A integration

Implements A2A v1.0 specification using HTTP+JSON binding.

### Supported operations
+ SendMessage
+ SendStreamingMessage
+ GetTask
+ ListTasks
+ CancelTask
+ SubscribeToTask

### Skills
+ **investigate** – Deep asynchronous analysis (5-8 minutes)
+ **chat** – Instant answers

## Security considerations

+ Use least privilege token scoping
+ Rotate tokens periodically
+ Store tokens in secrets managers
+ Optional IP allowlist for tokens
+ Token rotation and revocation available
+ CloudTrail logging for AssumeRole calls

## Troubleshooting

| Symptom | Cause | Resolution |
| --- | --- | --- |
| HTTP 401 | Token invalid or expired | Create new token or rotate |
| HTTP 400 "A2A-Version header required" | Missing header | Add A2A-Version: 1.0 |
| Request timeout | Initial responses take 5-30 seconds | Set timeout to 120+ seconds |
| Connection refused | Incorrect endpoint URL | Verify URL format |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Connect to DevOps Agent remote servers in AWS DevOps Agent?

[Assistant] AWS DevOps Agent provides dedicated remote servers for the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Connect to DevOps Agent remote servers in AWS DevOps Agent.

[Assistant] AWS DevOps Agent provides dedicated remote servers for the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Supported protocols in AWS DevOps Agent?

[Assistant]
+ **MCP (Model Context Protocol)** – Connect IDE and CLI clients such as Kiro, Claude Code, Cursor, and other MCP-compatible tools.
+ **A2A (Agent-to-Agent) v1.0** – Connect autonomous agents for agent-to-agent communication.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Supported protocols in AWS DevOps Agent.

[Assistant]
+ **MCP (Model Context Protocol)** – Connect IDE and CLI clients such as Kiro, Claude Code, Cursor, and other MCP-compatible tools.
+ **A2A (Agent-to-Agent) v1.0** – Connect autonomous agents for agent-to-agent communication.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Endpoints in AWS DevOps Agent?

[Assistant]
Remote servers are available at:
```
https://connect.aidevops.{region}.api.aws
```

| Protocol | Path | Method |
| --- | --- | --- |
| MCP | /mcp | POST |
| A2A | /a2a/* | POST |
| A2A agent card | /.well-known/agent-card.json | GET |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Endpoints in AWS DevOps Agent.

[Assistant]
Remote servers are available at:
```
https://connect.aidevops.{region}.api.aws
```

| Protocol | Path | Method |
| --- | --- | --- |
| MCP | /mcp | POST |
| A2A | /a2a/* | POST |
| A2A agent card | /.well-known/agent-card.json | GET |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How does connect to devops agent remote servers work in AWS DevOps Agent?

[Assistant]
Two methods are available:
+ **Access token (Bearer)** – A single token scoped to one Agent Space.
+ **AWS SigV4** – AWS credential-based authentication supporting multiple Agent Spaces.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What security features does AWS DevOps Agent provide for connect to devops agent remote servers?

[Assistant]
Two methods are available:
+ **Access token (Bearer)** – A single token scoped to one Agent Space.
+ **AWS SigV4** – AWS credential-based authentication supporting multiple Agent Spaces.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Create an access token in AWS DevOps Agent?

[Assistant]
1. Enable access tokens in the AWS DevOps Agent console Configuration tab.
2. In the web app, go to Settings > Access Tokens.
3. Choose Create access token.
4. Enter a name, choose scope (read or operate), set expiration (1-60 days).
5. Copy and securely store the token value.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Create an access token in AWS DevOps Agent.

[Assistant]
1. Enable access tokens in the AWS DevOps Agent console Configuration tab.
2. In the web app, go to Settings > Access Tokens.
3. Choose Create access token.
4. Enter a name, choose scope (read or operate), set expiration (1-60 days).
5. Copy and securely store the token value.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Connect with Kiro in AWS DevOps Agent?

[Assistant]
1. Install the aws-devops-agent power.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Connect with Kiro in AWS DevOps Agent.

[Assistant]
1. Install the aws-devops-agent power.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Connect with Claude Code in AWS DevOps Agent?

[Assistant]
1. Install the aws-devops-agent plugin.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Connect with Claude Code in AWS DevOps Agent.

[Assistant]
1. Install the aws-devops-agent plugin.
2. Set environment variables: DEVOPS_AGENT_TOKEN and DEVOPS_AGENT_REGION.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Connect with other MCP clients in AWS DevOps Agent?

[Assistant]
Configure with:
+ URL: https://connect.aidevops.{region}.api.aws/mcp
+ Authorization header: Bearer <your-token>
+ Timeout: 120 seconds minimum


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Connect with other MCP clients in AWS DevOps Agent.

[Assistant]
Configure with:
+ URL: https://connect.aidevops.{region}.api.aws/mcp
+ Authorization header: Bearer <your-token>
+ Timeout: 120 seconds minimum


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How does connect to devops agent remote servers work in AWS DevOps Agent?

[Assistant] SigV4 uses AWS credentials instead of an access token. Supported as fallback, for multi-Agent-Space routing, or as primary auth.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What security features does AWS DevOps Agent provide for connect to devops agent remote servers?

[Assistant] SigV4 uses AWS credentials instead of an access token. Supported as fallback, for multi-Agent-Space routing, or as primary auth.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connect to devops agent remote servers to AWS DevOps Agent?

[Assistant] Implements A2A v1.0 specification using HTTP+JSON binding.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connect to devops agent remote servers with AWS DevOps Agent?

[Assistant] Implements A2A v1.0 specification using HTTP+JSON binding.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Supported operations in AWS DevOps Agent?

[Assistant]
+ SendMessage
+ SendStreamingMessage
+ GetTask
+ ListTasks
+ CancelTask
+ SubscribeToTask


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Supported operations in AWS DevOps Agent.

[Assistant]
+ SendMessage
+ SendStreamingMessage
+ GetTask
+ ListTasks
+ CancelTask
+ SubscribeToTask


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Skills in AWS DevOps Agent?

[Assistant]
+ **investigate** – Deep asynchronous analysis (5-8 minutes)
+ **chat** – Instant answers


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Skills in AWS DevOps Agent.

[Assistant]
+ **investigate** – Deep asynchronous analysis (5-8 minutes)
+ **chat** – Instant answers


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How does connect to devops agent remote servers work in AWS DevOps Agent?

[Assistant]
+ Use least privilege token scoping
+ Rotate tokens periodically
+ Store tokens in secrets managers
+ Optional IP allowlist for tokens
+ Token rotation and revocation available
+ CloudTrail logging for AssumeRole calls


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What security features does AWS DevOps Agent provide for connect to devops agent remote servers?

[Assistant]
+ Use least privilege token scoping
+ Rotate tokens periodically
+ Store tokens in secrets managers
+ Optional IP allowlist for tokens
+ Token rotation and revocation available
+ CloudTrail logging for AssumeRole calls


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Troubleshooting in AWS DevOps Agent?

[Assistant]
| Symptom | Cause | Resolution |
| --- | --- | --- |
| HTTP 401 | Token invalid or expired | Create new token or rotate |
| HTTP 400 "A2A-Version header required" | Missing header | Add A2A-Version: 1.0 |
| Request timeout | Initial responses take 5-30 seconds | Set timeout to 120+ seconds |
| Connection refused | Incorrect endpoint URL | Verify URL format |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Troubleshooting in AWS DevOps Agent.

[Assistant]
| Symptom | Cause | Resolution |
| --- | --- | --- |
| HTTP 401 | Token invalid or expired | Create new token or rotate |
| HTTP 400 "A2A-Version header required" | Missing header | Add A2A-Version: 1.0 |
| Request timeout | Initial responses take 5-30 seconds | Set timeout to 120+ seconds |
| Connection refused | Incorrect endpoint URL | Verify URL format |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of quotas in AWS DevOps Agent.

[Assistant]
# Quotas

| Name | Default | Adjustable | Description |
| --- | --- | --- | --- |
| Agent spaces per account per Region | 100 | Yes | Maximum agent spaces per account per Region |
| Concurrent investigations per agent space | 3 | Yes | Maximum concurrent investigations |
| Concurrent evaluations per agent space | 1 | No | Maximum concurrent evaluations |
| Concurrent on-demand invocations per agent space | 10 | Yes | Maximum concurrent on-demand invocations |
| MCP tools per agent space | 500 | No | Maximum MCP tools allowlisted |
| Custom agents per agent space | 200 | No | Maximum custom agents |
| Concurrent custom agent invocations per agent space | 5 | No | Maximum concurrent custom agent invocations |
| Concurrent invocations per custom agent | 1 | No | One invocation at a time per custom agent |
| Custom agent system prompt length | 50,000 characters | No | Maximum system prompt length |
| Skills per custom agent | 200 | No | Maximum skills per custom agent |
| Custom agent invocation timeout | 1 hour | No | Maximum invocation duration |
| Memory stores per agent space | 50 | No | Maximum memory stores |
| Memories per memory store | 200 | No | Maximum memories per store |

## Requesting a quota increase

Use the Service Quotas console or the request-service-quota-increase AWS CLI command.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is quotas?

[Assistant]
# Quotas

| Name | Default | Adjustable | Description |
| --- | --- | --- | --- |
| Agent spaces per account per Region | 100 | Yes | Maximum agent spaces per account per Region |
| Concurrent investigations per agent space | 3 | Yes | Maximum concurrent investigations |
| Concurrent evaluations per agent space | 1 | No | Maximum concurrent evaluations |
| Concurrent on-demand invocations per agent space | 10 | Yes | Maximum concurrent on-demand invocations |
| MCP tools per agent space | 500 | No | Maximum MCP tools allowlisted |
| Custom agents per agent space | 200 | No | Maximum custom agents |
| Concurrent custom agent invocations per agent space | 5 | No | Maximum concurrent custom agent invocations |
| Concurrent invocations per custom agent | 1 | No | One invocation at a time per custom agent |
| Custom agent system prompt length | 50,000 characters | No | Maximum system prompt length |
| Skills per custom agent | 200 | No | Maximum skills per custom agent |
| Custom agent invocation timeout | 1 hour | No | Maximum invocation duration |
| Memory stores per agent space | 50 | No | Maximum memory stores |
| Memories per memory store | 200 | No | Maximum memories per store |

## Requesting a quota increase

Use the Service Quotas console or the request-service-quota-increase AWS CLI command.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What are the quotas for AWS DevOps Agent?

[Assistant]
| Name | Default | Adjustable | Description |
| --- | --- | --- | --- |
| Agent spaces per account per Region | 100 | Yes | Maximum agent spaces per account per Region |
| Concurrent investigations per agent space | 3 | Yes | Maximum concurrent investigations |
| Concurrent evaluations per agent space | 1 | No | Maximum concurrent evaluations |
| Concurrent on-demand invocations per agent space | 10 | Yes | Maximum concurrent on-demand invocations |
| MCP tools per agent space | 500 | No | Maximum MCP tools allowlisted |
| Custom agents per agent space | 200 | No | Maximum custom agents |
| Concurrent custom agent invocations per agent space | 5 | No | Maximum concurrent custom agent invocations |
| Concurrent invocations per custom agent | 1 | No | One invocation at a time per custom agent |
| Custom agent system prompt length | 50,000 characters | No | Maximum system prompt length |
| Skills per custom agent | 200 | No | Maximum skills per custom agent |
| Custom agent invocation timeout | 1 hour | No | Maximum invocation duration |
| Memory stores per agent space | 50 | No | Maximum memory stores |
| Memories per memory store | 200 | No | Maximum memories per store |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How much does AWS DevOps Agent cost?

[Assistant]
| Name | Default | Adjustable | Description |
| --- | --- | --- | --- |
| Agent spaces per account per Region | 100 | Yes | Maximum agent spaces per account per Region |
| Concurrent investigations per agent space | 3 | Yes | Maximum concurrent investigations |
| Concurrent evaluations per agent space | 1 | No | Maximum concurrent evaluations |
| Concurrent on-demand invocations per agent space | 10 | Yes | Maximum concurrent on-demand invocations |
| MCP tools per agent space | 500 | No | Maximum MCP tools allowlisted |
| Custom agents per agent space | 200 | No | Maximum custom agents |
| Concurrent custom agent invocations per agent space | 5 | No | Maximum concurrent custom agent invocations |
| Concurrent invocations per custom agent | 1 | No | One invocation at a time per custom agent |
| Custom agent system prompt length | 50,000 characters | No | Maximum system prompt length |
| Skills per custom agent | 200 | No | Maximum skills per custom agent |
| Custom agent invocation timeout | 1 hour | No | Maximum invocation duration |
| Memory stores per agent space | 50 | No | Maximum memory stores |
| Memories per memory store | 200 | No | Maximum memories per store |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What are the quotas for AWS DevOps Agent?

[Assistant] Use the Service Quotas console or the request-service-quota-increase AWS CLI command.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How much does AWS DevOps Agent cost?

[Assistant] Use the Service Quotas console or the request-service-quota-increase AWS CLI command.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of recent fixes and improvements in AWS DevOps Agent.

[Assistant]
# Recent fixes and improvements

| Change | Description | Date |
| --- | --- | --- |
| Skills, instructions, and memories unified on Knowledge page | Agent instructions, skills, and memories accessible from single Knowledge page with three tabs | June 11, 2026 |
| Tools added during chat available without restarting | Agent detects new tool connections during active conversation within 30 seconds | June 3, 2026 |
| Chat sessions recover after guardrail false positive | Agent evaluates each message independently; one flagged message no longer blocks conversation | May 28, 2026 |
| CloudWatch Logs queries use correct dates | Dedicated tool for timestamp calculation ensures correct time ranges | May 28, 2026 |
| Correct local times in chat | Time zone conversions handle UTC offsets and day boundaries correctly | May 28, 2026 |
| Topology understanding refreshes on schedule | Automatic refresh every 3 days for active agent spaces | May 28, 2026 |
| Correct agent space ARN in chat | Returns correct ARN when asked about space configuration | May 27, 2026 |
| Agent stops repeating failing actions | Detects repeated identical tool calls and breaks loop | May 27, 2026 |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is recent fixes and improvements?

[Assistant]
# Recent fixes and improvements

| Change | Description | Date |
| --- | --- | --- |
| Skills, instructions, and memories unified on Knowledge page | Agent instructions, skills, and memories accessible from single Knowledge page with three tabs | June 11, 2026 |
| Tools added during chat available without restarting | Agent detects new tool connections during active conversation within 30 seconds | June 3, 2026 |
| Chat sessions recover after guardrail false positive | Agent evaluates each message independently; one flagged message no longer blocks conversation | May 28, 2026 |
| CloudWatch Logs queries use correct dates | Dedicated tool for timestamp calculation ensures correct time ranges | May 28, 2026 |
| Correct local times in chat | Time zone conversions handle UTC offsets and day boundaries correctly | May 28, 2026 |
| Topology understanding refreshes on schedule | Automatic refresh every 3 days for active agent spaces | May 28, 2026 |
| Correct agent space ARN in chat | Returns correct ARN when asked about space configuration | May 27, 2026 |
| Agent stops repeating failing actions | Detects repeated identical tool calls and breaks loop | May 27, 2026 |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Recent fixes and improvements in AWS DevOps Agent?

[Assistant]
| Change | Description | Date |
| --- | --- | --- |
| Skills, instructions, and memories unified on Knowledge page | Agent instructions, skills, and memories accessible from single Knowledge page with three tabs | June 11, 2026 |
| Tools added during chat available without restarting | Agent detects new tool connections during active conversation within 30 seconds | June 3, 2026 |
| Chat sessions recover after guardrail false positive | Agent evaluates each message independently; one flagged message no longer blocks conversation | May 28, 2026 |
| CloudWatch Logs queries use correct dates | Dedicated tool for timestamp calculation ensures correct time ranges | May 28, 2026 |
| Correct local times in chat | Time zone conversions handle UTC offsets and day boundaries correctly | May 28, 2026 |
| Topology understanding refreshes on schedule | Automatic refresh every 3 days for active agent spaces | May 28, 2026 |
| Correct agent space ARN in chat | Returns correct ARN when asked about space configuration | May 27, 2026 |
| Agent stops repeating failing actions | Detects repeated identical tool calls and breaks loop | May 27, 2026 |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Recent fixes and improvements in AWS DevOps Agent.

[Assistant]
| Change | Description | Date |
| --- | --- | --- |
| Skills, instructions, and memories unified on Knowledge page | Agent instructions, skills, and memories accessible from single Knowledge page with three tabs | June 11, 2026 |
| Tools added during chat available without restarting | Agent detects new tool connections during active conversation within 30 seconds | June 3, 2026 |
| Chat sessions recover after guardrail false positive | Agent evaluates each message independently; one flagged message no longer blocks conversation | May 28, 2026 |
| CloudWatch Logs queries use correct dates | Dedicated tool for timestamp calculation ensures correct time ranges | May 28, 2026 |
| Correct local times in chat | Time zone conversions handle UTC offsets and day boundaries correctly | May 28, 2026 |
| Topology understanding refreshes on schedule | Automatic refresh every 3 days for active agent spaces | May 28, 2026 |
| Correct agent space ARN in chat | Returns correct ARN when asked about space configuration | May 27, 2026 |
| Agent stops repeating failing actions | Detects repeated identical tool calls and breaks loop | May 27, 2026 |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of autonomous incident response in AWS DevOps Agent.

[Assistant]
# Autonomous incident response

## Starting Investigations

Incident response investigations can be started in one of three ways.
+ **Built-in integrations** - You can connect a DevOps Agent Space to ticketing systems like ServiceNow using built-in integrations. Once connected, DevOps Agent incident response investigations will be automatically triggered from support tickets, and your DevOps Agent will provide updates of its key findings, root cause analyses, and mitigation plans into the originating ticket.
+ **Webhooks** - You can use webhooks to send events to AWS DevOps Agent. For example you can use webhooks to trigger incident response investigations from PagerDuty tickets or Grafana alarms.
+ **Manually** - You can manually start incident response investigations from the Incident Response tab of any DevOps Agent Space web app. You can either enter free form text that describes the incident you want your DevOps Agent to investigate, and it will create an investigation plan, collect findings, determine a root cause, and offer to generate a mitigation plan. You can also choose from several pre-configured starting points: Latest alarm, High CPU usage, or Error rate spike.

Once you choose "Start Investigation" you'll be asked to provide some additional details:
+ **Investigation details** – Pre-filled with your description. You can edit this to refine the investigation scope.
+ **Investigation starting point** – Optionally describe a specific alarm, metric, log snippet, or other starting point for the agent.
+ **Date and time of incident** – Auto-filled with the current time in UTC format.
+ **Name your investigation** – Auto-generated with a timestamp. You can customize this (maximum 400 characters).
+ **Priority** – Select the investigation priority from the dropdown (Medium is the default).

## Incident triage

The triage phase is the first stage of AWS DevOps Agent's incident response system. When an external event triggers, AWS DevOps Agent automatically processes it within seconds to determine whether it should be investigated independently or linked to an existing investigation.

The primary function of the triage stage is incident correlation — identifying related incidents and consolidating them into a single investigation. When a new incident arrives, AWS DevOps Agent analyzes it alongside active investigations within a look-back window (typically 20 minutes).

AWS DevOps Agent makes one of three decisions:
+ **Linked** – Correlates the incident to an existing investigation and sends a steering message to that investigation.
+ **Skipped** – The incident matches skip criteria defined in a skill and is automatically dismissed without investigation.
+ **Proceed** – Schedules a new independent investigation for the incident.

### Viewing triage decisions

When incidents are linked, the primary investigation receives a steering message containing the linked incident's details and correlation reasoning. When incidents are skipped, the web app displays a status of SKIPPED along with the reason.

### Correcting triage decisions

If AWS DevOps Agent incorrectly links an incident, you can manually unlink it through the web app. This reschedules the unlinked incident as an independent investigation. If AWS DevOps Agent incorrectly skips an incident, you can manually unskip it.

## Ask for human support

AWS DevOps Agent can connect directly with AWS Support to streamline your incident response process. When you need additional help, you can create support cases that automatically share investigation context with AWS Support engineers.

### How it works

When investigating an incident, AWS DevOps Agent builds a comprehensive log of its analysis, including:
+ Root cause investigation findings
+ Metrics, logs, and traces analyzed
+ Code changes and deployment history reviewed
+ Remediation actions recommended
+ Timeline of events and system behavior

### Chatting with AWS Support

Once you create a support case, you can communicate with AWS Support in a separate chat window within your DevOps Agent Space web app.

### Support case language

When you create a support case through AWS DevOps Agent, the case is automatically created in the language configured in your Agent Space's Agent response language setting.

### Support plan requirements

Your ability to create and interact with support cases through AWS DevOps Agent depends on your AWS Support plan. Basic Support customers cannot create technical support cases. Developer Support customers can create cases but must visit the AWS Support Center to correspond. All other plans can use the integrated chat experience.

### What information is shared with AWS Support

When you create a support case, the following is shared:
+ Investigation timeline
+ Resource information
+ Observability data
+ Recent changes
+ Remediation attempts
+ Impact assessment

### Getting started

1. Ensure you have an active AWS Support plan.
2. Verify your IAM permissions include support case creation.
3. Choose **Ask for human support** from your DevOps Agent Space web app.
4. Review the investigation summary.
5. Select the appropriate case severity.
6. Submit the case.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is autonomous incident response?

[Assistant]
# Autonomous incident response

## Starting Investigations

Incident response investigations can be started in one of three ways.
+ **Built-in integrations** - You can connect a DevOps Agent Space to ticketing systems like ServiceNow using built-in integrations. Once connected, DevOps Agent incident response investigations will be automatically triggered from support tickets, and your DevOps Agent will provide updates of its key findings, root cause analyses, and mitigation plans into the originating ticket.
+ **Webhooks** - You can use webhooks to send events to AWS DevOps Agent. For example you can use webhooks to trigger incident response investigations from PagerDuty tickets or Grafana alarms.
+ **Manually** - You can manually start incident response investigations from the Incident Response tab of any DevOps Agent Space web app. You can either enter free form text that describes the incident you want your DevOps Agent to investigate, and it will create an investigation plan, collect findings, determine a root cause, and offer to generate a mitigation plan. You can also choose from several pre-configured starting points: Latest alarm, High CPU usage, or Error rate spike.

Once you choose "Start Investigation" you'll be asked to provide some additional details:
+ **Investigation details** – Pre-filled with your description. You can edit this to refine the investigation scope.
+ **Investigation starting point** – Optionally describe a specific alarm, metric, log snippet, or other starting point for the agent.
+ **Date and time of incident** – Auto-filled with the current time in UTC format.
+ **Name your investigation** – Auto-generated with a timestamp. You can customize this (maximum 400 characters).
+ **Priority** – Select the investigation priority from the dropdown (Medium is the default).

## Incident triage

The triage phase is the first stage of AWS DevOps Agent's incident response system. When an external event triggers, AWS DevOps Agent automatically processes it within seconds to determine whether it should be investigated independently or linked to an existing investigation.

The primary function of the triage stage is incident correlation — identifying related incidents and consolidating them into a single investigation. When a new incident arrives, AWS DevOps Agent analyzes it alongside active investigations within a look-back window (typically 20 minutes).

AWS DevOps Agent makes one of three decisions:
+ **Linked** – Correlates the incident to an existing investigation and sends a steering message to that investigation.
+ **Skipped** – The incident matches skip criteria defined in a skill and is automatically dismissed without investigation.
+ **Proceed** – Schedules a new independent investigation for the incident.

### Viewing triage decisions

When incidents are linked, the primary investigation receives a steering message containing the linked incident's details and correlation reasoning. When incidents are skipped, the web app displays a status of SKIPPED along with the reason.

### Correcting triage decisions

If AWS DevOps Agent incorrectly links an incident, you can manually unlink it through the web app. This reschedules the unlinked incident as an independent investigation. If AWS DevOps Agent incorrectly skips an incident, you can manually unskip it.

## Ask for human support

AWS DevOps Agent can connect directly with AWS Support to streamline your incident response process. When you need additional help, you can create support cases that automatically share investigation context with AWS Support engineers.

### How it works

When investigating an incident, AWS DevOps Agent builds a comprehensive log of its analysis, including:
+ Root cause investigation findings
+ Metrics, logs, and traces analyzed
+ Code changes and deployment history reviewed
+ Remediation actions recommended
+ Timeline of events and system behavior

### Chatting with AWS Support

Once you create a support case, you can communicate with AWS Support in a separate chat window within your DevOps Agent Space web app.

### Support case language

When you create a support case through AWS DevOps Agent, the case is automatically created in the language configured in your Agent Space's Agent response language setting.

### Support plan requirements

Your ability to create and interact with support cases through AWS DevOps Agent depends on your AWS Support plan. Basic Support customers cannot create technical support cases. Developer Support customers can create cases but must visit the AWS Support Center to correspond. All other plans can use the integrated chat experience.

### What information is shared with AWS Support

When you create a support case, the following is shared:
+ Investigation timeline
+ Resource information
+ Observability data
+ Recent changes
+ Remediation attempts
+ Impact assessment

### Getting started

1. Ensure you have an active AWS Support plan.
2. Verify your IAM permissions include support case creation.
3. Choose **Ask for human support** from your DevOps Agent Space web app.
4. Review the investigation summary.
5. Select the appropriate case severity.
6. Submit the case.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Starting Investigations in AWS DevOps Agent?

[Assistant]
Incident response investigations can be started in one of three ways.
+ **Built-in integrations** - You can connect a DevOps Agent Space to ticketing systems like ServiceNow using built-in integrations. Once connected, DevOps Agent incident response investigations will be automatically triggered from support tickets, and your DevOps Agent will provide updates of its key findings, root cause analyses, and mitigation plans into the originating ticket.
+ **Webhooks** - You can use webhooks to send events to AWS DevOps Agent. For example you can use webhooks to trigger incident response investigations from PagerDuty tickets or Grafana alarms.
+ **Manually** - You can manually start incident response investigations from the Incident Response tab of any DevOps Agent Space web app. You can either enter free form text that describes the incident you want your DevOps Agent to investigate, and it will create an investigation plan, collect findings, determine a root cause, and offer to generate a mitigation plan. You can also choose from several pre-configured starting points: Latest alarm, High CPU usage, or Error rate spike.

Once you choose "Start Investigation" you'll be asked to provide some additional details:
+ **Investigation details** – Pre-filled with your description. You can edit this to refine the investigation scope.
+ **Investigation starting point** – Optionally describe a specific alarm, metric, log snippet, or other starting point for the agent.
+ **Date and time of incident** – Auto-filled with the current time in UTC format.
+ **Name your investigation** – Auto-generated with a timestamp. You can customize this (maximum 400 characters).
+ **Priority** – Select the investigation priority from the dropdown (Medium is the default).


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Starting Investigations in AWS DevOps Agent.

[Assistant]
Incident response investigations can be started in one of three ways.
+ **Built-in integrations** - You can connect a DevOps Agent Space to ticketing systems like ServiceNow using built-in integrations. Once connected, DevOps Agent incident response investigations will be automatically triggered from support tickets, and your DevOps Agent will provide updates of its key findings, root cause analyses, and mitigation plans into the originating ticket.
+ **Webhooks** - You can use webhooks to send events to AWS DevOps Agent. For example you can use webhooks to trigger incident response investigations from PagerDuty tickets or Grafana alarms.
+ **Manually** - You can manually start incident response investigations from the Incident Response tab of any DevOps Agent Space web app. You can either enter free form text that describes the incident you want your DevOps Agent to investigate, and it will create an investigation plan, collect findings, determine a root cause, and offer to generate a mitigation plan. You can also choose from several pre-configured starting points: Latest alarm, High CPU usage, or Error rate spike.

Once you choose "Start Investigation" you'll be asked to provide some additional details:
+ **Investigation details** – Pre-filled with your description. You can edit this to refine the investigation scope.
+ **Investigation starting point** – Optionally describe a specific alarm, metric, log snippet, or other starting point for the agent.
+ **Date and time of incident** – Auto-filled with the current time in UTC format.
+ **Name your investigation** – Auto-generated with a timestamp. You can customize this (maximum 400 characters).
+ **Priority** – Select the investigation priority from the dropdown (Medium is the default).


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Incident triage in AWS DevOps Agent?

[Assistant]
The triage phase is the first stage of AWS DevOps Agent's incident response system. When an external event triggers, AWS DevOps Agent automatically processes it within seconds to determine whether it should be investigated independently or linked to an existing investigation.

The primary function of the triage stage is incident correlation — identifying related incidents and consolidating them into a single investigation. When a new incident arrives, AWS DevOps Agent analyzes it alongside active investigations within a look-back window (typically 20 minutes).

AWS DevOps Agent makes one of three decisions:
+ **Linked** – Correlates the incident to an existing investigation and sends a steering message to that investigation.
+ **Skipped** – The incident matches skip criteria defined in a skill and is automatically dismissed without investigation.
+ **Proceed** – Schedules a new independent investigation for the incident.