[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Incident triage in AWS DevOps Agent.

[Assistant]
The triage phase is the first stage of AWS DevOps Agent's incident response system. When an external event triggers, AWS DevOps Agent automatically processes it within seconds to determine whether it should be investigated independently or linked to an existing investigation.

The primary function of the triage stage is incident correlation — identifying related incidents and consolidating them into a single investigation. When a new incident arrives, AWS DevOps Agent analyzes it alongside active investigations within a look-back window (typically 20 minutes).

AWS DevOps Agent makes one of three decisions:
+ **Linked** – Correlates the incident to an existing investigation and sends a steering message to that investigation.
+ **Skipped** – The incident matches skip criteria defined in a skill and is automatically dismissed without investigation.
+ **Proceed** – Schedules a new independent investigation for the incident.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Viewing triage decisions in AWS DevOps Agent?

[Assistant] When incidents are linked, the primary investigation receives a steering message containing the linked incident's details and correlation reasoning. When incidents are skipped, the web app displays a status of SKIPPED along with the reason.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Viewing triage decisions in AWS DevOps Agent.

[Assistant] When incidents are linked, the primary investigation receives a steering message containing the linked incident's details and correlation reasoning. When incidents are skipped, the web app displays a status of SKIPPED along with the reason.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Correcting triage decisions in AWS DevOps Agent?

[Assistant] If AWS DevOps Agent incorrectly links an incident, you can manually unlink it through the web app. This reschedules the unlinked incident as an independent investigation. If AWS DevOps Agent incorrectly skips an incident, you can manually unskip it.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Correcting triage decisions in AWS DevOps Agent.

[Assistant] If AWS DevOps Agent incorrectly links an incident, you can manually unlink it through the web app. This reschedules the unlinked incident as an independent investigation. If AWS DevOps Agent incorrectly skips an incident, you can manually unskip it.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Ask for human support in AWS DevOps Agent?

[Assistant] AWS DevOps Agent can connect directly with AWS Support to streamline your incident response process. When you need additional help, you can create support cases that automatically share investigation context with AWS Support engineers.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Ask for human support in AWS DevOps Agent.

[Assistant] AWS DevOps Agent can connect directly with AWS Support to streamline your incident response process. When you need additional help, you can create support cases that automatically share investigation context with AWS Support engineers.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is How it works in AWS DevOps Agent?

[Assistant]
When investigating an incident, AWS DevOps Agent builds a comprehensive log of its analysis, including:
+ Root cause investigation findings
+ Metrics, logs, and traces analyzed
+ Code changes and deployment history reviewed
+ Remediation actions recommended
+ Timeline of events and system behavior


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about How it works in AWS DevOps Agent.

[Assistant]
When investigating an incident, AWS DevOps Agent builds a comprehensive log of its analysis, including:
+ Root cause investigation findings
+ Metrics, logs, and traces analyzed
+ Code changes and deployment history reviewed
+ Remediation actions recommended
+ Timeline of events and system behavior


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Chatting with AWS Support in AWS DevOps Agent?

[Assistant] Once you create a support case, you can communicate with AWS Support in a separate chat window within your DevOps Agent Space web app.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Chatting with AWS Support in AWS DevOps Agent.

[Assistant] Once you create a support case, you can communicate with AWS Support in a separate chat window within your DevOps Agent Space web app.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Support case language in AWS DevOps Agent?

[Assistant] When you create a support case through AWS DevOps Agent, the case is automatically created in the language configured in your Agent Space's Agent response language setting.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Support case language in AWS DevOps Agent.

[Assistant] When you create a support case through AWS DevOps Agent, the case is automatically created in the language configured in your Agent Space's Agent response language setting.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Support plan requirements in AWS DevOps Agent?

[Assistant] Your ability to create and interact with support cases through AWS DevOps Agent depends on your AWS Support plan. Basic Support customers cannot create technical support cases. Developer Support customers can create cases but must visit the AWS Support Center to correspond. All other plans can use the integrated chat experience.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Support plan requirements in AWS DevOps Agent.

[Assistant] Your ability to create and interact with support cases through AWS DevOps Agent depends on your AWS Support plan. Basic Support customers cannot create technical support cases. Developer Support customers can create cases but must visit the AWS Support Center to correspond. All other plans can use the integrated chat experience.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is What information is shared with AWS Support in AWS DevOps Agent?

[Assistant]
When you create a support case, the following is shared:
+ Investigation timeline
+ Resource information
+ Observability data
+ Recent changes
+ Remediation attempts
+ Impact assessment


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about What information is shared with AWS Support in AWS DevOps Agent.

[Assistant]
When you create a support case, the following is shared:
+ Investigation timeline
+ Resource information
+ Observability data
+ Recent changes
+ Remediation attempts
+ Impact assessment


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I set up autonomous incident response in AWS DevOps Agent?

[Assistant]
1. Ensure you have an active AWS Support plan.
2. Verify your IAM permissions include support case creation.
3. Choose **Ask for human support** from your DevOps Agent Space web app.
4. Review the investigation summary.
5. Select the appropriate case severity.
6. Submit the case.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Walk me through getting started for AWS DevOps Agent.

[Assistant]
1. Ensure you have an active AWS Support plan.
2. Verify your IAM permissions include support case creation.
3. Choose **Ask for human support** from your DevOps Agent Space web app.
4. Review the investigation summary.
5. Select the appropriate case severity.
6. Submit the case.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of custom agents index in AWS DevOps Agent.

[Assistant]
# Custom Agents

Custom agents are user-defined AI agents that automate operational tasks specific to your infrastructure and workflows. Unlike the built-in AWS DevOps Agent capabilities, custom agents let you define your own agent with a tailored system prompt, a curated set of tools, and specialized skills.

## Key concepts

**System prompt** – Instructions written in Markdown that define what the agent does, how it approaches tasks, and what output it produces.

**Tools** – MCP tools available in your Agent Space that the custom agent can invoke during invocation.

**Skills** – Modular instruction sets that provide additional domain knowledge or specialized capabilities to the agent at runtime.

**Triggers** – Events or conditions that automatically invoke a custom agent. Currently supports schedule-based triggers using cron or rate expressions.

**Invocation** – A single run of a custom agent, producing a trajectory of reasoning steps, tool calls, and outputs.

## How custom agents work

When a custom agent executes, it:
1. Loads its system prompt, tools, and skills.
2. Connects to the Agent Space MCP toolbox.
3. Loads assigned skill documents.
4. Reasons through the task, calling tools and following skill instructions.
5. Produces outputs — text responses, artifacts, or recommendations.
6. Records a complete invocation trajectory.

## Custom agents compared to built-in capabilities

| Capability | Built-in Agent | Custom Agent |
| --- | --- | --- |
| Purpose | Incident response, prevention, on-demand queries | User-defined operational tasks |
| Configuration | Managed by AWS DevOps Agent | You define the prompt, tools, and skills |
| Invocation | Automatic or conversational | On demand or through triggers |
| Tools available | All tools in the Agent Space | Only the tools you select |
| Outputs | Investigations, recommendations, chat responses | Text responses, artifacts, recommendations |

## What custom agents can do

+ **Operational reporting** – Generate daily or weekly health summaries
+ **Configuration auditing** – Check resource configurations against standards
+ **Trend analysis** – Analyze metrics, error patterns, or cost trends
+ **Multi-step workflows** – Orchestrate sequences of tool calls across multiple integrations
+ **Cross-tool correlation** – Combine data from observability platforms, CI/CD pipelines, and AWS services


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is custom agents index?

[Assistant]
# Custom Agents

Custom agents are user-defined AI agents that automate operational tasks specific to your infrastructure and workflows. Unlike the built-in AWS DevOps Agent capabilities, custom agents let you define your own agent with a tailored system prompt, a curated set of tools, and specialized skills.

## Key concepts

**System prompt** – Instructions written in Markdown that define what the agent does, how it approaches tasks, and what output it produces.

**Tools** – MCP tools available in your Agent Space that the custom agent can invoke during invocation.

**Skills** – Modular instruction sets that provide additional domain knowledge or specialized capabilities to the agent at runtime.

**Triggers** – Events or conditions that automatically invoke a custom agent. Currently supports schedule-based triggers using cron or rate expressions.

**Invocation** – A single run of a custom agent, producing a trajectory of reasoning steps, tool calls, and outputs.

## How custom agents work

When a custom agent executes, it:
1. Loads its system prompt, tools, and skills.
2. Connects to the Agent Space MCP toolbox.
3. Loads assigned skill documents.
4. Reasons through the task, calling tools and following skill instructions.
5. Produces outputs — text responses, artifacts, or recommendations.
6. Records a complete invocation trajectory.

## Custom agents compared to built-in capabilities

| Capability | Built-in Agent | Custom Agent |
| --- | --- | --- |
| Purpose | Incident response, prevention, on-demand queries | User-defined operational tasks |
| Configuration | Managed by AWS DevOps Agent | You define the prompt, tools, and skills |
| Invocation | Automatic or conversational | On demand or through triggers |
| Tools available | All tools in the Agent Space | Only the tools you select |
| Outputs | Investigations, recommendations, chat responses | Text responses, artifacts, recommendations |

## What custom agents can do

+ **Operational reporting** – Generate daily or weekly health summaries
+ **Configuration auditing** – Check resource configurations against standards
+ **Trend analysis** – Analyze metrics, error patterns, or cost trends
+ **Multi-step workflows** – Orchestrate sequences of tool calls across multiple integrations
+ **Cross-tool correlation** – Combine data from observability platforms, CI/CD pipelines, and AWS services


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Custom Agents in AWS DevOps Agent?

[Assistant] Custom agents are user-defined AI agents that automate operational tasks specific to your infrastructure and workflows. Unlike the built-in AWS DevOps Agent capabilities, custom agents let you define your own agent with a tailored system prompt, a curated set of tools, and specialized skills.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Custom Agents in AWS DevOps Agent.

[Assistant] Custom agents are user-defined AI agents that automate operational tasks specific to your infrastructure and workflows. Unlike the built-in AWS DevOps Agent capabilities, custom agents let you define your own agent with a tailored system prompt, a curated set of tools, and specialized skills.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Key concepts in AWS DevOps Agent?

[Assistant]
**System prompt** – Instructions written in Markdown that define what the agent does, how it approaches tasks, and what output it produces.

**Tools** – MCP tools available in your Agent Space that the custom agent can invoke during invocation.

**Skills** – Modular instruction sets that provide additional domain knowledge or specialized capabilities to the agent at runtime.

**Triggers** – Events or conditions that automatically invoke a custom agent. Currently supports schedule-based triggers using cron or rate expressions.

**Invocation** – A single run of a custom agent, producing a trajectory of reasoning steps, tool calls, and outputs.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Key concepts in AWS DevOps Agent.

[Assistant]
**System prompt** – Instructions written in Markdown that define what the agent does, how it approaches tasks, and what output it produces.

**Tools** – MCP tools available in your Agent Space that the custom agent can invoke during invocation.

**Skills** – Modular instruction sets that provide additional domain knowledge or specialized capabilities to the agent at runtime.

**Triggers** – Events or conditions that automatically invoke a custom agent. Currently supports schedule-based triggers using cron or rate expressions.

**Invocation** – A single run of a custom agent, producing a trajectory of reasoning steps, tool calls, and outputs.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is How custom agents work in AWS DevOps Agent?

[Assistant]
When a custom agent executes, it:
1. Loads its system prompt, tools, and skills.
2. Connects to the Agent Space MCP toolbox.
3. Loads assigned skill documents.
4. Reasons through the task, calling tools and following skill instructions.
5. Produces outputs — text responses, artifacts, or recommendations.
6. Records a complete invocation trajectory.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about How custom agents work in AWS DevOps Agent.

[Assistant]
When a custom agent executes, it:
1. Loads its system prompt, tools, and skills.
2. Connects to the Agent Space MCP toolbox.
3. Loads assigned skill documents.
4. Reasons through the task, calling tools and following skill instructions.
5. Produces outputs — text responses, artifacts, or recommendations.
6. Records a complete invocation trajectory.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Custom agents compared to built-in capabilities in AWS DevOps Agent?

[Assistant]
| Capability | Built-in Agent | Custom Agent |
| --- | --- | --- |
| Purpose | Incident response, prevention, on-demand queries | User-defined operational tasks |
| Configuration | Managed by AWS DevOps Agent | You define the prompt, tools, and skills |
| Invocation | Automatic or conversational | On demand or through triggers |
| Tools available | All tools in the Agent Space | Only the tools you select |
| Outputs | Investigations, recommendations, chat responses | Text responses, artifacts, recommendations |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Custom agents compared to built-in capabilities in AWS DevOps Agent.

[Assistant]
| Capability | Built-in Agent | Custom Agent |
| --- | --- | --- |
| Purpose | Incident response, prevention, on-demand queries | User-defined operational tasks |
| Configuration | Managed by AWS DevOps Agent | You define the prompt, tools, and skills |
| Invocation | Automatic or conversational | On demand or through triggers |
| Tools available | All tools in the Agent Space | Only the tools you select |
| Outputs | Investigations, recommendations, chat responses | Text responses, artifacts, recommendations |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is What custom agents can do in AWS DevOps Agent?

[Assistant]
+ **Operational reporting** – Generate daily or weekly health summaries
+ **Configuration auditing** – Check resource configurations against standards
+ **Trend analysis** – Analyze metrics, error patterns, or cost trends
+ **Multi-step workflows** – Orchestrate sequences of tool calls across multiple integrations
+ **Cross-tool correlation** – Combine data from observability platforms, CI/CD pipelines, and AWS services


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about What custom agents can do in AWS DevOps Agent.

[Assistant]
+ **Operational reporting** – Generate daily or weekly health summaries
+ **Configuration auditing** – Check resource configurations against standards
+ **Trend analysis** – Analyze metrics, error patterns, or cost trends
+ **Multi-step workflows** – Orchestrate sequences of tool calls across multiple integrations
+ **Cross-tool correlation** – Combine data from observability platforms, CI/CD pipelines, and AWS services


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of interfacing with the devops agent index in AWS DevOps Agent.

[Assistant]
# Interfacing with the DevOps Agent

AWS DevOps Agent supports five access methods: the web app console, Model Context Protocol (MCP) integration, Agent Client Protocol (ACP) integration, webhooks for event-driven automation, and direct API access.

## DevOps Agent web app

The web app is the primary interface for DevOps Agent. Use conversational chat to investigate incidents, query your infrastructure, and manage recommendations.

## Model Context Protocol (MCP) integration

Access AWS DevOps Agent capabilities directly from MCP-compatible clients and IDEs. Use the AWS MCP Server to connect. You can investigate incidents, optimize costs, review architecture, and map topology without leaving your development environment.

For Kiro users, a dedicated aws-devops-agent power is available. For Claude Code users, the sample-aws-devops-agent-claude-plugin provides a pre-configured plugin.

## Agent Client Protocol (ACP) integration

Invoke AWS DevOps Agent programmatically using the Agent Client Protocol (ACP).

## Webhooks

Webhooks allow external systems to automatically trigger AWS DevOps Agent investigations. External systems such as ticketing platforms and monitoring tools can send HTTP requests when incidents occur.

## AWS DevOps Agent API

AWS DevOps Agent provides APIs for programmatic access to agent capabilities. You can create and manage Agent Spaces, trigger investigations, and retrieve findings.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is interfacing with the devops agent index?

[Assistant]
# Interfacing with the DevOps Agent

AWS DevOps Agent supports five access methods: the web app console, Model Context Protocol (MCP) integration, Agent Client Protocol (ACP) integration, webhooks for event-driven automation, and direct API access.

## DevOps Agent web app

The web app is the primary interface for DevOps Agent. Use conversational chat to investigate incidents, query your infrastructure, and manage recommendations.

## Model Context Protocol (MCP) integration

Access AWS DevOps Agent capabilities directly from MCP-compatible clients and IDEs. Use the AWS MCP Server to connect. You can investigate incidents, optimize costs, review architecture, and map topology without leaving your development environment.

For Kiro users, a dedicated aws-devops-agent power is available. For Claude Code users, the sample-aws-devops-agent-claude-plugin provides a pre-configured plugin.

## Agent Client Protocol (ACP) integration

Invoke AWS DevOps Agent programmatically using the Agent Client Protocol (ACP).

## Webhooks

Webhooks allow external systems to automatically trigger AWS DevOps Agent investigations. External systems such as ticketing platforms and monitoring tools can send HTTP requests when incidents occur.

## AWS DevOps Agent API

AWS DevOps Agent provides APIs for programmatic access to agent capabilities. You can create and manage Agent Spaces, trigger investigations, and retrieve findings.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Interfacing with the DevOps Agent in AWS DevOps Agent?

[Assistant] AWS DevOps Agent supports five access methods: the web app console, Model Context Protocol (MCP) integration, Agent Client Protocol (ACP) integration, webhooks for event-driven automation, and direct API access.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Interfacing with the DevOps Agent in AWS DevOps Agent.

[Assistant] AWS DevOps Agent supports five access methods: the web app console, Model Context Protocol (MCP) integration, Agent Client Protocol (ACP) integration, webhooks for event-driven automation, and direct API access.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is DevOps Agent web app in AWS DevOps Agent?

[Assistant] The web app is the primary interface for DevOps Agent. Use conversational chat to investigate incidents, query your infrastructure, and manage recommendations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about DevOps Agent web app in AWS DevOps Agent.

[Assistant] The web app is the primary interface for DevOps Agent. Use conversational chat to investigate incidents, query your infrastructure, and manage recommendations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect interfacing with the devops agent index to AWS DevOps Agent?

[Assistant]
Access AWS DevOps Agent capabilities directly from MCP-compatible clients and IDEs. Use the AWS MCP Server to connect. You can investigate incidents, optimize costs, review architecture, and map topology without leaving your development environment.

For Kiro users, a dedicated aws-devops-agent power is available. For Claude Code users, the sample-aws-devops-agent-claude-plugin provides a pre-configured plugin.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating interfacing with the devops agent index with AWS DevOps Agent?

[Assistant]
Access AWS DevOps Agent capabilities directly from MCP-compatible clients and IDEs. Use the AWS MCP Server to connect. You can investigate incidents, optimize costs, review architecture, and map topology without leaving your development environment.

For Kiro users, a dedicated aws-devops-agent power is available. For Claude Code users, the sample-aws-devops-agent-claude-plugin provides a pre-configured plugin.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect interfacing with the devops agent index to AWS DevOps Agent?

[Assistant] Invoke AWS DevOps Agent programmatically using the Agent Client Protocol (ACP).


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating interfacing with the devops agent index with AWS DevOps Agent?

[Assistant] Invoke AWS DevOps Agent programmatically using the Agent Client Protocol (ACP).


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Webhooks in AWS DevOps Agent?

[Assistant] Webhooks allow external systems to automatically trigger AWS DevOps Agent investigations. External systems such as ticketing platforms and monitoring tools can send HTTP requests when incidents occur.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Webhooks in AWS DevOps Agent.

[Assistant] Webhooks allow external systems to automatically trigger AWS DevOps Agent investigations. External systems such as ticketing platforms and monitoring tools can send HTTP requests when incidents occur.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is AWS DevOps Agent API in AWS DevOps Agent?

[Assistant] AWS DevOps Agent provides APIs for programmatic access to agent capabilities. You can create and manage Agent Spaces, trigger investigations, and retrieve findings.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about AWS DevOps Agent API in AWS DevOps Agent.

[Assistant] AWS DevOps Agent provides APIs for programmatic access to agent capabilities. You can create and manage Agent Spaces, trigger investigations, and retrieve findings.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of on demand devops tasks in AWS DevOps Agent.

[Assistant]
# On Demand DevOps Tasks

AWS DevOps Agent On Demand Tasks is a generative AI powered conversational assistant that enables operations teams to query their application architecture, analyze system health, and access investigation insights using natural language. Chat is integrated throughout the DevOps Agent Space web app and provides context-aware responses.

## Tasks capabilities

**Resource queries** – Ask about AWS resources including Lambda functions, DynamoDB tables, EKS deployments, certificates, and infrastructure configurations.

**System health analysis** – Query current and historical system health metrics, including alarm status, error rates, CPU utilization, and service availability.

**Investigation insights** – Access information from completed and in-progress investigations, including root cause analysis and resolution patterns.

**Investigation steering** – When viewing an investigation detail page, guide the investigation by directing the agent to focus on specific areas.

**Chat artifacts** – Generate structured reports and documents.

**File attachments** – Attach images, documents, and code files to your messages for analysis.

**Recommendation filtering** – Query incident prevention recommendations with specific criteria.

## Accessing Chat

Chat is available as a persistent panel on the left side of the web app. Context-aware responses based on where you access it:

+ **Topology** – General questions about Agent Space resources and architecture.
+ **Incident Response** – Questions about investigation trends and patterns.
+ **Investigation Detail** – Context-aware responses about that specific investigation.
+ **Prevention** – Query recommendations with filters.

## Context-aware responses

Chat adapts its responses based on the page you are viewing. When viewing an investigation detail page, Chat automatically understands you are asking about that specific investigation.

## Managing conversations

+ **Creating new conversations** – Choose "New session" for fresh context.
+ **Accessing history** – Choose "History" to view previous conversations (retained 90 days).
+ **Continuing conversations** – Select any conversation to resume with full context.

## Generating artifacts

Chat can generate structured, versioned documents displayed in a dedicated panel.

## Sending file attachments

Attach files via upload icon, drag and drop, or clipboard paste.

**Supported file types:**
+ Images: png, jpeg, jpg, gif, webp
+ Documents: pdf, csv, doc, docx, xls, xlsx, html, txt, md
+ Text and code: json, yaml, yml, xml, js, ts, py, java, rb, go, rs, sh, bash, log, cfg, ini, toml

**Limits:**
| Limit | Value |
| --- | --- |
| Maximum file size | 3.75 MB |
| Attachments per message | 20 |
| Binary documents per message | up to 5 |

## Sample queries

### Resource information queries
+ How many Lambda functions are using Python 3.8?
+ Do I have any certificates about to expire?
+ List all DynamoDB tables with on-demand billing

### System health queries
+ Which alarms fired in the last 24 hours?
+ Any 5xx errors in the last hour?
+ Show me Lambda error trends for the payment service

### Investigation insights queries
+ What is the most common cause of incidents last month?
+ What's the average resolution time?
+ Summarize investigations from last week

### Investigation steering queries
+ Focus on logs for the payment service and update your RCA
+ Explore the hypothesis that DynamoDB throttling caused the issue

### Prevention recommendation queries
+ What are my top 3 incident prevention recommendations?
+ Show me recommendations that will prevent incidents involving DynamoDB


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is on demand devops tasks?

[Assistant]
# On Demand DevOps Tasks

AWS DevOps Agent On Demand Tasks is a generative AI powered conversational assistant that enables operations teams to query their application architecture, analyze system health, and access investigation insights using natural language. Chat is integrated throughout the DevOps Agent Space web app and provides context-aware responses.

## Tasks capabilities

**Resource queries** – Ask about AWS resources including Lambda functions, DynamoDB tables, EKS deployments, certificates, and infrastructure configurations.

**System health analysis** – Query current and historical system health metrics, including alarm status, error rates, CPU utilization, and service availability.

**Investigation insights** – Access information from completed and in-progress investigations, including root cause analysis and resolution patterns.

**Investigation steering** – When viewing an investigation detail page, guide the investigation by directing the agent to focus on specific areas.

**Chat artifacts** – Generate structured reports and documents.

**File attachments** – Attach images, documents, and code files to your messages for analysis.

**Recommendation filtering** – Query incident prevention recommendations with specific criteria.

## Accessing Chat

Chat is available as a persistent panel on the left side of the web app. Context-aware responses based on where you access it:

+ **Topology** – General questions about Agent Space resources and architecture.
+ **Incident Response** – Questions about investigation trends and patterns.
+ **Investigation Detail** – Context-aware responses about that specific investigation.
+ **Prevention** – Query recommendations with filters.

## Context-aware responses

Chat adapts its responses based on the page you are viewing. When viewing an investigation detail page, Chat automatically understands you are asking about that specific investigation.

## Managing conversations

+ **Creating new conversations** – Choose "New session" for fresh context.
+ **Accessing history** – Choose "History" to view previous conversations (retained 90 days).
+ **Continuing conversations** – Select any conversation to resume with full context.

## Generating artifacts

Chat can generate structured, versioned documents displayed in a dedicated panel.

## Sending file attachments

Attach files via upload icon, drag and drop, or clipboard paste.

**Supported file types:**
+ Images: png, jpeg, jpg, gif, webp
+ Documents: pdf, csv, doc, docx, xls, xlsx, html, txt, md
+ Text and code: json, yaml, yml, xml, js, ts, py, java, rb, go, rs, sh, bash, log, cfg, ini, toml

**Limits:**
| Limit | Value |
| --- | --- |
| Maximum file size | 3.75 MB |
| Attachments per message | 20 |
| Binary documents per message | up to 5 |

## Sample queries

### Resource information queries
+ How many Lambda functions are using Python 3.8?
+ Do I have any certificates about to expire?
+ List all DynamoDB tables with on-demand billing

### System health queries
+ Which alarms fired in the last 24 hours?
+ Any 5xx errors in the last hour?
+ Show me Lambda error trends for the payment service

### Investigation insights queries
+ What is the most common cause of incidents last month?
+ What's the average resolution time?
+ Summarize investigations from last week

### Investigation steering queries
+ Focus on logs for the payment service and update your RCA
+ Explore the hypothesis that DynamoDB throttling caused the issue

### Prevention recommendation queries
+ What are my top 3 incident prevention recommendations?
+ Show me recommendations that will prevent incidents involving DynamoDB


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is On Demand DevOps Tasks in AWS DevOps Agent?

[Assistant] AWS DevOps Agent On Demand Tasks is a generative AI powered conversational assistant that enables operations teams to query their application architecture, analyze system health, and access investigation insights using natural language. Chat is integrated throughout the DevOps Agent Space web app and provides context-aware responses.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about On Demand DevOps Tasks in AWS DevOps Agent.

[Assistant] AWS DevOps Agent On Demand Tasks is a generative AI powered conversational assistant that enables operations teams to query their application architecture, analyze system health, and access investigation insights using natural language. Chat is integrated throughout the DevOps Agent Space web app and provides context-aware responses.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Tasks capabilities in AWS DevOps Agent?

[Assistant]
**Resource queries** – Ask about AWS resources including Lambda functions, DynamoDB tables, EKS deployments, certificates, and infrastructure configurations.

**System health analysis** – Query current and historical system health metrics, including alarm status, error rates, CPU utilization, and service availability.

**Investigation insights** – Access information from completed and in-progress investigations, including root cause analysis and resolution patterns.

**Investigation steering** – When viewing an investigation detail page, guide the investigation by directing the agent to focus on specific areas.

**Chat artifacts** – Generate structured reports and documents.

**File attachments** – Attach images, documents, and code files to your messages for analysis.

**Recommendation filtering** – Query incident prevention recommendations with specific criteria.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Tasks capabilities in AWS DevOps Agent.

[Assistant]
**Resource queries** – Ask about AWS resources including Lambda functions, DynamoDB tables, EKS deployments, certificates, and infrastructure configurations.

**System health analysis** – Query current and historical system health metrics, including alarm status, error rates, CPU utilization, and service availability.

**Investigation insights** – Access information from completed and in-progress investigations, including root cause analysis and resolution patterns.

**Investigation steering** – When viewing an investigation detail page, guide the investigation by directing the agent to focus on specific areas.

**Chat artifacts** – Generate structured reports and documents.

**File attachments** – Attach images, documents, and code files to your messages for analysis.

**Recommendation filtering** – Query incident prevention recommendations with specific criteria.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Accessing Chat in AWS DevOps Agent?

[Assistant]
Chat is available as a persistent panel on the left side of the web app. Context-aware responses based on where you access it:

+ **Topology** – General questions about Agent Space resources and architecture.
+ **Incident Response** – Questions about investigation trends and patterns.
+ **Investigation Detail** – Context-aware responses about that specific investigation.
+ **Prevention** – Query recommendations with filters.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Accessing Chat in AWS DevOps Agent.

[Assistant]
Chat is available as a persistent panel on the left side of the web app. Context-aware responses based on where you access it:

+ **Topology** – General questions about Agent Space resources and architecture.
+ **Incident Response** – Questions about investigation trends and patterns.
+ **Investigation Detail** – Context-aware responses about that specific investigation.
+ **Prevention** – Query recommendations with filters.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Context-aware responses in AWS DevOps Agent?

[Assistant] Chat adapts its responses based on the page you are viewing. When viewing an investigation detail page, Chat automatically understands you are asking about that specific investigation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Context-aware responses in AWS DevOps Agent.

[Assistant] Chat adapts its responses based on the page you are viewing. When viewing an investigation detail page, Chat automatically understands you are asking about that specific investigation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Managing conversations in AWS DevOps Agent?

[Assistant]
+ **Creating new conversations** – Choose "New session" for fresh context.
+ **Accessing history** – Choose "History" to view previous conversations (retained 90 days).
+ **Continuing conversations** – Select any conversation to resume with full context.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Managing conversations in AWS DevOps Agent.

[Assistant]
+ **Creating new conversations** – Choose "New session" for fresh context.
+ **Accessing history** – Choose "History" to view previous conversations (retained 90 days).
+ **Continuing conversations** – Select any conversation to resume with full context.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Generating artifacts in AWS DevOps Agent?

[Assistant] Chat can generate structured, versioned documents displayed in a dedicated panel.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Generating artifacts in AWS DevOps Agent.

[Assistant] Chat can generate structured, versioned documents displayed in a dedicated panel.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Sending file attachments in AWS DevOps Agent?

[Assistant]
Attach files via upload icon, drag and drop, or clipboard paste.

**Supported file types:**
+ Images: png, jpeg, jpg, gif, webp
+ Documents: pdf, csv, doc, docx, xls, xlsx, html, txt, md
+ Text and code: json, yaml, yml, xml, js, ts, py, java, rb, go, rs, sh, bash, log, cfg, ini, toml

**Limits:**
| Limit | Value |
| --- | --- |
| Maximum file size | 3.75 MB |
| Attachments per message | 20 |
| Binary documents per message | up to 5 |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Sending file attachments in AWS DevOps Agent.

[Assistant]
Attach files via upload icon, drag and drop, or clipboard paste.

**Supported file types:**
+ Images: png, jpeg, jpg, gif, webp
+ Documents: pdf, csv, doc, docx, xls, xlsx, html, txt, md
+ Text and code: json, yaml, yml, xml, js, ts, py, java, rb, go, rs, sh, bash, log, cfg, ini, toml

**Limits:**
| Limit | Value |
| --- | --- |
| Maximum file size | 3.75 MB |
| Attachments per message | 20 |
| Binary documents per message | up to 5 |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Resource information queries in AWS DevOps Agent?

[Assistant]
+ How many Lambda functions are using Python 3.8?
+ Do I have any certificates about to expire?
+ List all DynamoDB tables with on-demand billing