[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Service endpoints in AWS DevOps Agent.

[Assistant]
| Region Name | Region Code | Endpoint | Protocol |
| --- | --- | --- | --- |
| US East (N. Virginia) | us-east-1 | aidevops.us-east-1.amazonaws.com | HTTPS |
| US West (Oregon) | us-west-2 | aidevops.us-west-2.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | aidevops.ca-central-1.amazonaws.com | HTTPS |
| South America (Sao Paulo) | sa-east-1 | aidevops.sa-east-1.amazonaws.com | HTTPS |
| Asia Pacific (Mumbai) | ap-south-1 | aidevops.ap-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | aidevops.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | aidevops.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | aidevops.ap-northeast-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | aidevops.eu-central-1.amazonaws.com | HTTPS |
| Europe (Ireland) | eu-west-1 | aidevops.eu-west-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | aidevops.eu-west-2.amazonaws.com | HTTPS |


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Considerations in AWS DevOps Agent?

[Assistant]
+ **Agent Space Region selection** — An Agent Space and its data are stored in the Region where you create it. Choose a Region that meets your data residency requirements.
+ **Cross-Region monitoring** — Resources in AWS accounts associated with an Agent Space are monitored regardless of which Region those resources are deployed in.
+ **Third-party integrations** — Connections to CI/CD providers, observability tools, and MCP servers are configured per Agent Space and are not Region-dependent.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Considerations in AWS DevOps Agent.

[Assistant]
+ **Agent Space Region selection** — An Agent Space and its data are stored in the Region where you create it. Choose a Region that meets your data residency requirements.
+ **Cross-Region monitoring** — Resources in AWS accounts associated with an Agent Space are monitored regardless of which Region those resources are deployed in.
+ **Third-party integrations** — Connections to CI/CD providers, observability tools, and MCP servers are configured per Agent Space and are not Region-dependent.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of what are devops agent spaces in AWS DevOps Agent.

[Assistant]
# What are DevOps Agent Spaces?

A DevOps Agent Space is a logical container that defines the tools and infrastructure that AWS DevOps Agent has access to. Each Agent Space operates independently with its own AWS account access, third-party integrations, and user permissions.

An Agent Space represents the boundary of what AWS DevOps Agent can access and investigate during incident response. When you create an Agent Space, you define which AWS accounts the agent can access, which external tools it can connect to, and which users in your organization can interact with the agent.

Each Agent Space functions as an independent deployment of AWS DevOps Agent. You configure the Agent Space through the AWS Management Console, while your operations teams use the Agent Space's web app to conduct investigations and review recommendations within that space.

## How Agent Spaces are isolated

Agent Spaces maintain isolation to ensure security and prevent unintended access across different environments or teams:
+ **AWS account isolation** – Each Agent Space uses dedicated IAM roles that grant access only to specific AWS accounts and resources. The agent cannot access AWS resources outside of those explicitly configured for the Agent Space.
+ **User access isolation** – You control which users or groups can access each Agent Space. This allows you to align access permissions with your organizational structure, ensuring teams only interact with their designated Agent Spaces.
+ **Data isolation** – Investigation data, incident history, and recommendations are maintained separately within each Agent Space. Information from one Agent Space is not visible or accessible from another Agent Space.
+ **Chat data isolation** - Chat conversation history is also isolated within each Agent Space. Conversations and queries in one Agent Space are not visible or accessible from another Agent Space.

## Agent Space Web App

Each Agent Space has a dedicated web app that is accessible outside of the AWS Management Console. See What is a DevOps Agent Web App? to learn more about the web app.

## When to use multiple Agent Spaces

Consider creating multiple Agent Spaces to support different organizational needs:
+ **Team separation** – Create dedicated Agent Spaces for different application teams or business units to maintain clear ownership boundaries in the Agent Space.
+ **Environment isolation** – Separate production and non-production environments into different Agent Spaces to prevent accidental cross-environment access.
+ **Service boundaries** – Align Agent Spaces with specific services or application boundaries to keep investigations focused and relevant.
+ **Compliance requirements** – Configure separate Agent Spaces with different access controls or data residency settings to meet regulatory requirements.

**Note:** When creating multiple Agent Spaces, you can use a dedicated AWS account as the primary account for an Agent Space and connect distinct application accounts as secondary accounts. This approach allows you to maintain granular access controls while ensuring that each Agent Space can access only the resources specific to its intended scope, even when using automatic role creation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is what are devops agent spaces?

[Assistant]
# What are DevOps Agent Spaces?

A DevOps Agent Space is a logical container that defines the tools and infrastructure that AWS DevOps Agent has access to. Each Agent Space operates independently with its own AWS account access, third-party integrations, and user permissions.

An Agent Space represents the boundary of what AWS DevOps Agent can access and investigate during incident response. When you create an Agent Space, you define which AWS accounts the agent can access, which external tools it can connect to, and which users in your organization can interact with the agent.

Each Agent Space functions as an independent deployment of AWS DevOps Agent. You configure the Agent Space through the AWS Management Console, while your operations teams use the Agent Space's web app to conduct investigations and review recommendations within that space.

## How Agent Spaces are isolated

Agent Spaces maintain isolation to ensure security and prevent unintended access across different environments or teams:
+ **AWS account isolation** – Each Agent Space uses dedicated IAM roles that grant access only to specific AWS accounts and resources. The agent cannot access AWS resources outside of those explicitly configured for the Agent Space.
+ **User access isolation** – You control which users or groups can access each Agent Space. This allows you to align access permissions with your organizational structure, ensuring teams only interact with their designated Agent Spaces.
+ **Data isolation** – Investigation data, incident history, and recommendations are maintained separately within each Agent Space. Information from one Agent Space is not visible or accessible from another Agent Space.
+ **Chat data isolation** - Chat conversation history is also isolated within each Agent Space. Conversations and queries in one Agent Space are not visible or accessible from another Agent Space.

## Agent Space Web App

Each Agent Space has a dedicated web app that is accessible outside of the AWS Management Console. See What is a DevOps Agent Web App? to learn more about the web app.

## When to use multiple Agent Spaces

Consider creating multiple Agent Spaces to support different organizational needs:
+ **Team separation** – Create dedicated Agent Spaces for different application teams or business units to maintain clear ownership boundaries in the Agent Space.
+ **Environment isolation** – Separate production and non-production environments into different Agent Spaces to prevent accidental cross-environment access.
+ **Service boundaries** – Align Agent Spaces with specific services or application boundaries to keep investigations focused and relevant.
+ **Compliance requirements** – Configure separate Agent Spaces with different access controls or data residency settings to meet regulatory requirements.

**Note:** When creating multiple Agent Spaces, you can use a dedicated AWS account as the primary account for an Agent Space and connect distinct application accounts as secondary accounts. This approach allows you to maintain granular access controls while ensuring that each Agent Space can access only the resources specific to its intended scope, even when using automatic role creation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is What are DevOps Agent Spaces? in AWS DevOps Agent?

[Assistant]
A DevOps Agent Space is a logical container that defines the tools and infrastructure that AWS DevOps Agent has access to. Each Agent Space operates independently with its own AWS account access, third-party integrations, and user permissions.

An Agent Space represents the boundary of what AWS DevOps Agent can access and investigate during incident response. When you create an Agent Space, you define which AWS accounts the agent can access, which external tools it can connect to, and which users in your organization can interact with the agent.

Each Agent Space functions as an independent deployment of AWS DevOps Agent. You configure the Agent Space through the AWS Management Console, while your operations teams use the Agent Space's web app to conduct investigations and review recommendations within that space.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about What are DevOps Agent Spaces? in AWS DevOps Agent.

[Assistant]
A DevOps Agent Space is a logical container that defines the tools and infrastructure that AWS DevOps Agent has access to. Each Agent Space operates independently with its own AWS account access, third-party integrations, and user permissions.

An Agent Space represents the boundary of what AWS DevOps Agent can access and investigate during incident response. When you create an Agent Space, you define which AWS accounts the agent can access, which external tools it can connect to, and which users in your organization can interact with the agent.

Each Agent Space functions as an independent deployment of AWS DevOps Agent. You configure the Agent Space through the AWS Management Console, while your operations teams use the Agent Space's web app to conduct investigations and review recommendations within that space.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is How Agent Spaces are isolated in AWS DevOps Agent?

[Assistant]
Agent Spaces maintain isolation to ensure security and prevent unintended access across different environments or teams:
+ **AWS account isolation** – Each Agent Space uses dedicated IAM roles that grant access only to specific AWS accounts and resources. The agent cannot access AWS resources outside of those explicitly configured for the Agent Space.
+ **User access isolation** – You control which users or groups can access each Agent Space. This allows you to align access permissions with your organizational structure, ensuring teams only interact with their designated Agent Spaces.
+ **Data isolation** – Investigation data, incident history, and recommendations are maintained separately within each Agent Space. Information from one Agent Space is not visible or accessible from another Agent Space.
+ **Chat data isolation** - Chat conversation history is also isolated within each Agent Space. Conversations and queries in one Agent Space are not visible or accessible from another Agent Space.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about How Agent Spaces are isolated in AWS DevOps Agent.

[Assistant]
Agent Spaces maintain isolation to ensure security and prevent unintended access across different environments or teams:
+ **AWS account isolation** – Each Agent Space uses dedicated IAM roles that grant access only to specific AWS accounts and resources. The agent cannot access AWS resources outside of those explicitly configured for the Agent Space.
+ **User access isolation** – You control which users or groups can access each Agent Space. This allows you to align access permissions with your organizational structure, ensuring teams only interact with their designated Agent Spaces.
+ **Data isolation** – Investigation data, incident history, and recommendations are maintained separately within each Agent Space. Information from one Agent Space is not visible or accessible from another Agent Space.
+ **Chat data isolation** - Chat conversation history is also isolated within each Agent Space. Conversations and queries in one Agent Space are not visible or accessible from another Agent Space.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Agent Space Web App in AWS DevOps Agent?

[Assistant] Each Agent Space has a dedicated web app that is accessible outside of the AWS Management Console. See What is a DevOps Agent Web App? to learn more about the web app.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Agent Space Web App in AWS DevOps Agent.

[Assistant] Each Agent Space has a dedicated web app that is accessible outside of the AWS Management Console. See What is a DevOps Agent Web App? to learn more about the web app.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is When to use multiple Agent Spaces in AWS DevOps Agent?

[Assistant]
Consider creating multiple Agent Spaces to support different organizational needs:
+ **Team separation** – Create dedicated Agent Spaces for different application teams or business units to maintain clear ownership boundaries in the Agent Space.
+ **Environment isolation** – Separate production and non-production environments into different Agent Spaces to prevent accidental cross-environment access.
+ **Service boundaries** – Align Agent Spaces with specific services or application boundaries to keep investigations focused and relevant.
+ **Compliance requirements** – Configure separate Agent Spaces with different access controls or data residency settings to meet regulatory requirements.

**Note:** When creating multiple Agent Spaces, you can use a dedicated AWS account as the primary account for an Agent Space and connect distinct application accounts as secondary accounts. This approach allows you to maintain granular access controls while ensuring that each Agent Space can access only the resources specific to its intended scope, even when using automatic role creation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about When to use multiple Agent Spaces in AWS DevOps Agent.

[Assistant]
Consider creating multiple Agent Spaces to support different organizational needs:
+ **Team separation** – Create dedicated Agent Spaces for different application teams or business units to maintain clear ownership boundaries in the Agent Space.
+ **Environment isolation** – Separate production and non-production environments into different Agent Spaces to prevent accidental cross-environment access.
+ **Service boundaries** – Align Agent Spaces with specific services or application boundaries to keep investigations focused and relevant.
+ **Compliance requirements** – Configure separate Agent Spaces with different access controls or data residency settings to meet regulatory requirements.

**Note:** When creating multiple Agent Spaces, you can use a dedicated AWS account as the primary account for an Agent Space and connect distinct application accounts as secondary accounts. This approach allows you to maintain granular access controls while ensuring that each Agent Space can access only the resources specific to its intended scope, even when using automatic role creation.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of what is a devops agent topology in AWS DevOps Agent.

[Assistant]
# What is a DevOps Agent Topology?

AWS DevOps Agent's automatically discovers and visualizes the resources and relationships within your applications and uses the resulting topology to understand your infrastructure during incident investigations and when making preventative recommendations.

## How topology graphs are created

AWS DevOps Agent builds topology graphs through several automated processes:
+ **Resource discovery** – The agent automatically scans your AWS accounts to identify resources like compute instances, storage services, networking components, and databases that are part of your applications.
+ **Relationship detection** – The agent analyzes configuration data, CloudFormation stacks, and resource tags to determine how resources relate to one another.
+ **Code and deployment mapping** – When connected to CI/CD pipelines, the agent links infrastructure resources back to their deployment processes and changed application and infrastructure code.
+ **Observability behavior mapping** – Data from observability systems such as Amazon CloudWatch Application Signals and Dynatrace are used to identify observed behaviors that indicate relationships between resources.

## Key capabilities

Resource mapping provides several capabilities that enhance incident investigation and prevention:
+ **Interactive visualization** – Explore your application topology through an interactive graph in the Operator Web App. You can zoom and navigate the topology to understand complex relationships between resources. You can also use Chat to query topology information using natural language, such as 'Show me all Lambda functions connected to this DynamoDB table' or 'What resources are affected by this alarm?'.
+ **Contextual investigation** – During incident investigations, AWS DevOps Agent is assisted by the resource topology to identify affected components, understand blast radius, and trace the impact path through your systems.
+ **Root cause analysis** – The detailed understanding of resource relationships helps pinpoint where issues originate, even in complex distributed systems with many interdependencies.
+ **Impact assessment** – When analyzing incidents, the agent can better determine which downstream services might be affected by identifying dependency chains in the topology.
+ **Preventative recommendations** – The agent uses topology insights to make targeted recommendations for resilience improvements, suggesting changes that will have the most significant impact on system stability.

## Topology views

The topology visualization in the Topology page in the Operator Web App offers multiple levels of detail, organized into two categories:

### Learned

Learned view is generated from the Agent Space understanding and pipeline skill and display structured summaries of your infrastructure. The following learned views are available:
+ **Topology** – The default view, generated from the Agent Space Understanding skill. Displays a structured summary of your infrastructure organized by logical services and request paths.
+ **Pipeline** – Displays your CI/CD pipeline topology, showing deployment stages, actions, and their relationships to infrastructure resources. This view is only available when pipeline topology has been generated for your agent space.

### Others

This view shows your infrastructure at different levels of granularity based on raw resource discovery data:
+ **System** – Shows high-level account and region boundaries.
+ **Container** – Displays deployment stacks like CloudFormation stacks that contain related resources.
+ **Components** – Shows individual components within containers and their relationships.
+ **All Resources** – Shows the complete view with all discovered resources and their relationships.

## Resource discovery

Resources are discovered through two methods:
+ **CloudFormation stacks** – The agent lists all CloudFormation stacks and their resources in the primary AWS account and any connected secondary accounts. This is supported for any infrastructure-as-code tooling that uses CloudFormation for deployment, including AWS Cloud Development Kit (AWS CDK).
+ **Resource Explorer** – For resources not deployed from CloudFormation, tagged resources are discovered from AWS Resource Explorer. The target AWS account must have Resource Explorer enabled. This is useful for identifying application boundaries for resources deployed through the AWS Management Console, the AWS service APIs, or other infrastructure-as-code frameworks.

## Investigation scope beyond topology

While the application topology provides important context during investigations, AWS DevOps Agent is not limited to investigating only the resources shown in the topology. The agent may use additional data sources, such as AWS service APIs or connected observability tools, to investigate resources that are not in the application topology.

To limit the resources the agent has access to, restrict the policy for the role assigned to the agent to access cross-account resources. For more information, see Limiting Agent Access in an AWS Account.

## Topology and the Agent Space Understanding skill

The topology graph feeds into the Agent Space Understanding learned skill, which encodes a structured summary of your infrastructure for use during investigations. When topology discovery completes for a new agent space, the system automatically generates the Agent Space Understanding skill. For more information about learned skills, see Learned Skills.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is what is a devops agent topology?

[Assistant]
# What is a DevOps Agent Topology?

AWS DevOps Agent's automatically discovers and visualizes the resources and relationships within your applications and uses the resulting topology to understand your infrastructure during incident investigations and when making preventative recommendations.

## How topology graphs are created

AWS DevOps Agent builds topology graphs through several automated processes:
+ **Resource discovery** – The agent automatically scans your AWS accounts to identify resources like compute instances, storage services, networking components, and databases that are part of your applications.
+ **Relationship detection** – The agent analyzes configuration data, CloudFormation stacks, and resource tags to determine how resources relate to one another.
+ **Code and deployment mapping** – When connected to CI/CD pipelines, the agent links infrastructure resources back to their deployment processes and changed application and infrastructure code.
+ **Observability behavior mapping** – Data from observability systems such as Amazon CloudWatch Application Signals and Dynatrace are used to identify observed behaviors that indicate relationships between resources.

## Key capabilities

Resource mapping provides several capabilities that enhance incident investigation and prevention:
+ **Interactive visualization** – Explore your application topology through an interactive graph in the Operator Web App. You can zoom and navigate the topology to understand complex relationships between resources. You can also use Chat to query topology information using natural language, such as 'Show me all Lambda functions connected to this DynamoDB table' or 'What resources are affected by this alarm?'.
+ **Contextual investigation** – During incident investigations, AWS DevOps Agent is assisted by the resource topology to identify affected components, understand blast radius, and trace the impact path through your systems.
+ **Root cause analysis** – The detailed understanding of resource relationships helps pinpoint where issues originate, even in complex distributed systems with many interdependencies.
+ **Impact assessment** – When analyzing incidents, the agent can better determine which downstream services might be affected by identifying dependency chains in the topology.
+ **Preventative recommendations** – The agent uses topology insights to make targeted recommendations for resilience improvements, suggesting changes that will have the most significant impact on system stability.

## Topology views

The topology visualization in the Topology page in the Operator Web App offers multiple levels of detail, organized into two categories:

### Learned

Learned view is generated from the Agent Space understanding and pipeline skill and display structured summaries of your infrastructure. The following learned views are available:
+ **Topology** – The default view, generated from the Agent Space Understanding skill. Displays a structured summary of your infrastructure organized by logical services and request paths.
+ **Pipeline** – Displays your CI/CD pipeline topology, showing deployment stages, actions, and their relationships to infrastructure resources. This view is only available when pipeline topology has been generated for your agent space.

### Others

This view shows your infrastructure at different levels of granularity based on raw resource discovery data:
+ **System** – Shows high-level account and region boundaries.
+ **Container** – Displays deployment stacks like CloudFormation stacks that contain related resources.
+ **Components** – Shows individual components within containers and their relationships.
+ **All Resources** – Shows the complete view with all discovered resources and their relationships.

## Resource discovery

Resources are discovered through two methods:
+ **CloudFormation stacks** – The agent lists all CloudFormation stacks and their resources in the primary AWS account and any connected secondary accounts. This is supported for any infrastructure-as-code tooling that uses CloudFormation for deployment, including AWS Cloud Development Kit (AWS CDK).
+ **Resource Explorer** – For resources not deployed from CloudFormation, tagged resources are discovered from AWS Resource Explorer. The target AWS account must have Resource Explorer enabled. This is useful for identifying application boundaries for resources deployed through the AWS Management Console, the AWS service APIs, or other infrastructure-as-code frameworks.

## Investigation scope beyond topology

While the application topology provides important context during investigations, AWS DevOps Agent is not limited to investigating only the resources shown in the topology. The agent may use additional data sources, such as AWS service APIs or connected observability tools, to investigate resources that are not in the application topology.

To limit the resources the agent has access to, restrict the policy for the role assigned to the agent to access cross-account resources. For more information, see Limiting Agent Access in an AWS Account.

## Topology and the Agent Space Understanding skill

The topology graph feeds into the Agent Space Understanding learned skill, which encodes a structured summary of your infrastructure for use during investigations. When topology discovery completes for a new agent space, the system automatically generates the Agent Space Understanding skill. For more information about learned skills, see Learned Skills.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is what is a devops agent topology in AWS DevOps Agent?

[Assistant] AWS DevOps Agent's automatically discovers and visualizes the resources and relationships within your applications and uses the resulting topology to understand your infrastructure during incident investigations and when making preventative recommendations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Explain what is a devops agent topology in AWS DevOps Agent.

[Assistant] AWS DevOps Agent's automatically discovers and visualizes the resources and relationships within your applications and uses the resulting topology to understand your infrastructure during incident investigations and when making preventative recommendations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is How topology graphs are created in AWS DevOps Agent?

[Assistant]
AWS DevOps Agent builds topology graphs through several automated processes:
+ **Resource discovery** – The agent automatically scans your AWS accounts to identify resources like compute instances, storage services, networking components, and databases that are part of your applications.
+ **Relationship detection** – The agent analyzes configuration data, CloudFormation stacks, and resource tags to determine how resources relate to one another.
+ **Code and deployment mapping** – When connected to CI/CD pipelines, the agent links infrastructure resources back to their deployment processes and changed application and infrastructure code.
+ **Observability behavior mapping** – Data from observability systems such as Amazon CloudWatch Application Signals and Dynatrace are used to identify observed behaviors that indicate relationships between resources.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about How topology graphs are created in AWS DevOps Agent.

[Assistant]
AWS DevOps Agent builds topology graphs through several automated processes:
+ **Resource discovery** – The agent automatically scans your AWS accounts to identify resources like compute instances, storage services, networking components, and databases that are part of your applications.
+ **Relationship detection** – The agent analyzes configuration data, CloudFormation stacks, and resource tags to determine how resources relate to one another.
+ **Code and deployment mapping** – When connected to CI/CD pipelines, the agent links infrastructure resources back to their deployment processes and changed application and infrastructure code.
+ **Observability behavior mapping** – Data from observability systems such as Amazon CloudWatch Application Signals and Dynatrace are used to identify observed behaviors that indicate relationships between resources.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Key capabilities in AWS DevOps Agent?

[Assistant]
Resource mapping provides several capabilities that enhance incident investigation and prevention:
+ **Interactive visualization** – Explore your application topology through an interactive graph in the Operator Web App. You can zoom and navigate the topology to understand complex relationships between resources. You can also use Chat to query topology information using natural language, such as 'Show me all Lambda functions connected to this DynamoDB table' or 'What resources are affected by this alarm?'.
+ **Contextual investigation** – During incident investigations, AWS DevOps Agent is assisted by the resource topology to identify affected components, understand blast radius, and trace the impact path through your systems.
+ **Root cause analysis** – The detailed understanding of resource relationships helps pinpoint where issues originate, even in complex distributed systems with many interdependencies.
+ **Impact assessment** – When analyzing incidents, the agent can better determine which downstream services might be affected by identifying dependency chains in the topology.
+ **Preventative recommendations** – The agent uses topology insights to make targeted recommendations for resilience improvements, suggesting changes that will have the most significant impact on system stability.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Key capabilities in AWS DevOps Agent.

[Assistant]
Resource mapping provides several capabilities that enhance incident investigation and prevention:
+ **Interactive visualization** – Explore your application topology through an interactive graph in the Operator Web App. You can zoom and navigate the topology to understand complex relationships between resources. You can also use Chat to query topology information using natural language, such as 'Show me all Lambda functions connected to this DynamoDB table' or 'What resources are affected by this alarm?'.
+ **Contextual investigation** – During incident investigations, AWS DevOps Agent is assisted by the resource topology to identify affected components, understand blast radius, and trace the impact path through your systems.
+ **Root cause analysis** – The detailed understanding of resource relationships helps pinpoint where issues originate, even in complex distributed systems with many interdependencies.
+ **Impact assessment** – When analyzing incidents, the agent can better determine which downstream services might be affected by identifying dependency chains in the topology.
+ **Preventative recommendations** – The agent uses topology insights to make targeted recommendations for resilience improvements, suggesting changes that will have the most significant impact on system stability.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Topology views in AWS DevOps Agent?

[Assistant] The topology visualization in the Topology page in the Operator Web App offers multiple levels of detail, organized into two categories:


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Topology views in AWS DevOps Agent.

[Assistant] The topology visualization in the Topology page in the Operator Web App offers multiple levels of detail, organized into two categories:


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Learned in AWS DevOps Agent?

[Assistant]
Learned view is generated from the Agent Space understanding and pipeline skill and display structured summaries of your infrastructure. The following learned views are available:
+ **Topology** – The default view, generated from the Agent Space Understanding skill. Displays a structured summary of your infrastructure organized by logical services and request paths.
+ **Pipeline** – Displays your CI/CD pipeline topology, showing deployment stages, actions, and their relationships to infrastructure resources. This view is only available when pipeline topology has been generated for your agent space.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Learned in AWS DevOps Agent.

[Assistant]
Learned view is generated from the Agent Space understanding and pipeline skill and display structured summaries of your infrastructure. The following learned views are available:
+ **Topology** – The default view, generated from the Agent Space Understanding skill. Displays a structured summary of your infrastructure organized by logical services and request paths.
+ **Pipeline** – Displays your CI/CD pipeline topology, showing deployment stages, actions, and their relationships to infrastructure resources. This view is only available when pipeline topology has been generated for your agent space.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Others in AWS DevOps Agent?

[Assistant]
This view shows your infrastructure at different levels of granularity based on raw resource discovery data:
+ **System** – Shows high-level account and region boundaries.
+ **Container** – Displays deployment stacks like CloudFormation stacks that contain related resources.
+ **Components** – Shows individual components within containers and their relationships.
+ **All Resources** – Shows the complete view with all discovered resources and their relationships.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Others in AWS DevOps Agent.

[Assistant]
This view shows your infrastructure at different levels of granularity based on raw resource discovery data:
+ **System** – Shows high-level account and region boundaries.
+ **Container** – Displays deployment stacks like CloudFormation stacks that contain related resources.
+ **Components** – Shows individual components within containers and their relationships.
+ **All Resources** – Shows the complete view with all discovered resources and their relationships.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Resource discovery in AWS DevOps Agent?

[Assistant]
Resources are discovered through two methods:
+ **CloudFormation stacks** – The agent lists all CloudFormation stacks and their resources in the primary AWS account and any connected secondary accounts. This is supported for any infrastructure-as-code tooling that uses CloudFormation for deployment, including AWS Cloud Development Kit (AWS CDK).
+ **Resource Explorer** – For resources not deployed from CloudFormation, tagged resources are discovered from AWS Resource Explorer. The target AWS account must have Resource Explorer enabled. This is useful for identifying application boundaries for resources deployed through the AWS Management Console, the AWS service APIs, or other infrastructure-as-code frameworks.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Resource discovery in AWS DevOps Agent.

[Assistant]
Resources are discovered through two methods:
+ **CloudFormation stacks** – The agent lists all CloudFormation stacks and their resources in the primary AWS account and any connected secondary accounts. This is supported for any infrastructure-as-code tooling that uses CloudFormation for deployment, including AWS Cloud Development Kit (AWS CDK).
+ **Resource Explorer** – For resources not deployed from CloudFormation, tagged resources are discovered from AWS Resource Explorer. The target AWS account must have Resource Explorer enabled. This is useful for identifying application boundaries for resources deployed through the AWS Management Console, the AWS service APIs, or other infrastructure-as-code frameworks.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Investigation scope beyond topology in AWS DevOps Agent?

[Assistant]
While the application topology provides important context during investigations, AWS DevOps Agent is not limited to investigating only the resources shown in the topology. The agent may use additional data sources, such as AWS service APIs or connected observability tools, to investigate resources that are not in the application topology.

To limit the resources the agent has access to, restrict the policy for the role assigned to the agent to access cross-account resources. For more information, see Limiting Agent Access in an AWS Account.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Investigation scope beyond topology in AWS DevOps Agent.

[Assistant]
While the application topology provides important context during investigations, AWS DevOps Agent is not limited to investigating only the resources shown in the topology. The agent may use additional data sources, such as AWS service APIs or connected observability tools, to investigate resources that are not in the application topology.

To limit the resources the agent has access to, restrict the policy for the role assigned to the agent to access cross-account resources. For more information, see Limiting Agent Access in an AWS Account.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Topology and the Agent Space Understanding skill in AWS DevOps Agent?

[Assistant] The topology graph feeds into the Agent Space Understanding learned skill, which encodes a structured summary of your infrastructure for use during investigations. When topology discovery completes for a new agent space, the system automatically generates the Agent Space Understanding skill. For more information about learned skills, see Learned Skills.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Topology and the Agent Space Understanding skill in AWS DevOps Agent.

[Assistant] The topology graph feeds into the Agent Space Understanding learned skill, which encodes a structured summary of your infrastructure for use during investigations. When topology discovery completes for a new agent space, the system automatically generates the Agent Space Understanding skill. For more information about learned skills, see Learned Skills.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of what is a devops agent web app in AWS DevOps Agent.

[Assistant]
# What is a DevOps Agent Web App?

AWS DevOps Agent uses a dual-console architecture that separates administrative functions from day-to-day operational activities. This design enables administrators to configure the service while operations teams focus on incident response and prevention.

## Consoles

AWS DevOps Agent provides two distinct interfaces:
+ **AWS Management Console** – Administrators use the AWS Management Console to set up and manage AWS DevOps Agent. In this console, you can create an Agent Space, connect AWS services and third-party tools, and manage access permissions for your organization.
+ **DevOps Agent web app** – Operations teams use DevOps Agent Space web apps for daily incident response activities. This standalone application provides an interface where on-call engineers can launch investigations, interact with the agent through natural language chat, view application topologies, and review incident prevention recommendations.

## Web app capabilities

The DevOps Agent web app provides the following primary capabilities:
+ **Incident Response** – The page is where you create and track incident investigations as well as generate mitigation plans to resolve incidents.
+ **Incident Prevention** – Found in the Prevention page, this is where you will find recommendations to improve your observability posture, delivery processes, and infrastructure architecture to prevent future incidents.
+ **Topology** – The Topology page provides an interactive visual representation of the account resources and their relationships across all of the resources in the connected accounts. You can view the topology with different levels of detail using the "Show" dropdown to switch between System, Container, and Resource views.
+ **Skills** – Modular instruction sets that extend AWS DevOps Agent with specialized capabilities. Skills contain domain knowledge, investigation methodologies, and tool configurations tailored to your infrastructure. Each skill enables specific tools and provides progressive disclosure of instructions only when relevant to the investigation.
+ **Natural language Chat interface** – Available throughout the web app, Chat is an AI-powered conversational assistant that enables you to query your infrastructure, analyze system health, and work with investigations using natural language. Chat provides context-aware responses based on the page you're viewing.

## Authentication

AWS DevOps Agent supports flexible authentication methods to accommodate different organizational requirements:
+ **IAM Identity Center integration (User access)** – Organizations can use AWS Identity Center (IAM Identity Center) to centrally manage user access to the DevOps Agent Space web apps. IAM Identity Center can federate with external identity providers through standard OIDC and SAML protocols, including providers like Okta, Ping Identity, and Microsoft Entra ID. This method supports multi-factor authentication from your identity provider.
+ **External identity provider (IdP) authentication** – Organizations can connect an OIDC-compatible identity provider, such as Okta or Microsoft Entra ID, directly to the Agent Space web app without requiring IAM Identity Center. Users sign in with their corporate credentials through the IdP.
+ **IAM authentication link (Admin access)** – An alternative method provides direct access to the web app from the AWS Management Console using your existing console session. This option is useful before implementing full Identity Center integration, but sessions are limited to 10 minutes.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is what is a devops agent web app?

[Assistant]
# What is a DevOps Agent Web App?

AWS DevOps Agent uses a dual-console architecture that separates administrative functions from day-to-day operational activities. This design enables administrators to configure the service while operations teams focus on incident response and prevention.

## Consoles

AWS DevOps Agent provides two distinct interfaces:
+ **AWS Management Console** – Administrators use the AWS Management Console to set up and manage AWS DevOps Agent. In this console, you can create an Agent Space, connect AWS services and third-party tools, and manage access permissions for your organization.
+ **DevOps Agent web app** – Operations teams use DevOps Agent Space web apps for daily incident response activities. This standalone application provides an interface where on-call engineers can launch investigations, interact with the agent through natural language chat, view application topologies, and review incident prevention recommendations.

## Web app capabilities

The DevOps Agent web app provides the following primary capabilities:
+ **Incident Response** – The page is where you create and track incident investigations as well as generate mitigation plans to resolve incidents.
+ **Incident Prevention** – Found in the Prevention page, this is where you will find recommendations to improve your observability posture, delivery processes, and infrastructure architecture to prevent future incidents.
+ **Topology** – The Topology page provides an interactive visual representation of the account resources and their relationships across all of the resources in the connected accounts. You can view the topology with different levels of detail using the "Show" dropdown to switch between System, Container, and Resource views.
+ **Skills** – Modular instruction sets that extend AWS DevOps Agent with specialized capabilities. Skills contain domain knowledge, investigation methodologies, and tool configurations tailored to your infrastructure. Each skill enables specific tools and provides progressive disclosure of instructions only when relevant to the investigation.
+ **Natural language Chat interface** – Available throughout the web app, Chat is an AI-powered conversational assistant that enables you to query your infrastructure, analyze system health, and work with investigations using natural language. Chat provides context-aware responses based on the page you're viewing.

## Authentication

AWS DevOps Agent supports flexible authentication methods to accommodate different organizational requirements:
+ **IAM Identity Center integration (User access)** – Organizations can use AWS Identity Center (IAM Identity Center) to centrally manage user access to the DevOps Agent Space web apps. IAM Identity Center can federate with external identity providers through standard OIDC and SAML protocols, including providers like Okta, Ping Identity, and Microsoft Entra ID. This method supports multi-factor authentication from your identity provider.
+ **External identity provider (IdP) authentication** – Organizations can connect an OIDC-compatible identity provider, such as Okta or Microsoft Entra ID, directly to the Agent Space web app without requiring IAM Identity Center. Users sign in with their corporate credentials through the IdP.
+ **IAM authentication link (Admin access)** – An alternative method provides direct access to the web app from the AWS Management Console using your existing console session. This option is useful before implementing full Identity Center integration, but sessions are limited to 10 minutes.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is what is a devops agent web app in AWS DevOps Agent?

[Assistant] AWS DevOps Agent uses a dual-console architecture that separates administrative functions from day-to-day operational activities. This design enables administrators to configure the service while operations teams focus on incident response and prevention.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Explain what is a devops agent web app in AWS DevOps Agent.

[Assistant] AWS DevOps Agent uses a dual-console architecture that separates administrative functions from day-to-day operational activities. This design enables administrators to configure the service while operations teams focus on incident response and prevention.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Consoles in AWS DevOps Agent?

[Assistant]
AWS DevOps Agent provides two distinct interfaces:
+ **AWS Management Console** – Administrators use the AWS Management Console to set up and manage AWS DevOps Agent. In this console, you can create an Agent Space, connect AWS services and third-party tools, and manage access permissions for your organization.
+ **DevOps Agent web app** – Operations teams use DevOps Agent Space web apps for daily incident response activities. This standalone application provides an interface where on-call engineers can launch investigations, interact with the agent through natural language chat, view application topologies, and review incident prevention recommendations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Consoles in AWS DevOps Agent.

[Assistant]
AWS DevOps Agent provides two distinct interfaces:
+ **AWS Management Console** – Administrators use the AWS Management Console to set up and manage AWS DevOps Agent. In this console, you can create an Agent Space, connect AWS services and third-party tools, and manage access permissions for your organization.
+ **DevOps Agent web app** – Operations teams use DevOps Agent Space web apps for daily incident response activities. This standalone application provides an interface where on-call engineers can launch investigations, interact with the agent through natural language chat, view application topologies, and review incident prevention recommendations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Web app capabilities in AWS DevOps Agent?

[Assistant]
The DevOps Agent web app provides the following primary capabilities:
+ **Incident Response** – The page is where you create and track incident investigations as well as generate mitigation plans to resolve incidents.
+ **Incident Prevention** – Found in the Prevention page, this is where you will find recommendations to improve your observability posture, delivery processes, and infrastructure architecture to prevent future incidents.
+ **Topology** – The Topology page provides an interactive visual representation of the account resources and their relationships across all of the resources in the connected accounts. You can view the topology with different levels of detail using the "Show" dropdown to switch between System, Container, and Resource views.
+ **Skills** – Modular instruction sets that extend AWS DevOps Agent with specialized capabilities. Skills contain domain knowledge, investigation methodologies, and tool configurations tailored to your infrastructure. Each skill enables specific tools and provides progressive disclosure of instructions only when relevant to the investigation.
+ **Natural language Chat interface** – Available throughout the web app, Chat is an AI-powered conversational assistant that enables you to query your infrastructure, analyze system health, and work with investigations using natural language. Chat provides context-aware responses based on the page you're viewing.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Web app capabilities in AWS DevOps Agent.

[Assistant]
The DevOps Agent web app provides the following primary capabilities:
+ **Incident Response** – The page is where you create and track incident investigations as well as generate mitigation plans to resolve incidents.
+ **Incident Prevention** – Found in the Prevention page, this is where you will find recommendations to improve your observability posture, delivery processes, and infrastructure architecture to prevent future incidents.
+ **Topology** – The Topology page provides an interactive visual representation of the account resources and their relationships across all of the resources in the connected accounts. You can view the topology with different levels of detail using the "Show" dropdown to switch between System, Container, and Resource views.
+ **Skills** – Modular instruction sets that extend AWS DevOps Agent with specialized capabilities. Skills contain domain knowledge, investigation methodologies, and tool configurations tailored to your infrastructure. Each skill enables specific tools and provides progressive disclosure of instructions only when relevant to the investigation.
+ **Natural language Chat interface** – Available throughout the web app, Chat is an AI-powered conversational assistant that enables you to query your infrastructure, analyze system health, and work with investigations using natural language. Chat provides context-aware responses based on the page you're viewing.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How does what is a devops agent web app work in AWS DevOps Agent?

[Assistant]
AWS DevOps Agent supports flexible authentication methods to accommodate different organizational requirements:
+ **IAM Identity Center integration (User access)** – Organizations can use AWS Identity Center (IAM Identity Center) to centrally manage user access to the DevOps Agent Space web apps. IAM Identity Center can federate with external identity providers through standard OIDC and SAML protocols, including providers like Okta, Ping Identity, and Microsoft Entra ID. This method supports multi-factor authentication from your identity provider.
+ **External identity provider (IdP) authentication** – Organizations can connect an OIDC-compatible identity provider, such as Okta or Microsoft Entra ID, directly to the Agent Space web app without requiring IAM Identity Center. Users sign in with their corporate credentials through the IdP.
+ **IAM authentication link (Admin access)** – An alternative method provides direct access to the web app from the AWS Management Console using your existing console session. This option is useful before implementing full Identity Center integration, but sessions are limited to 10 minutes.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What security features does AWS DevOps Agent provide for what is a devops agent web app?

[Assistant]
AWS DevOps Agent supports flexible authentication methods to accommodate different organizational requirements:
+ **IAM Identity Center integration (User access)** – Organizations can use AWS Identity Center (IAM Identity Center) to centrally manage user access to the DevOps Agent Space web apps. IAM Identity Center can federate with external identity providers through standard OIDC and SAML protocols, including providers like Okta, Ping Identity, and Microsoft Entra ID. This method supports multi-factor authentication from your identity provider.
+ **External identity provider (IdP) authentication** – Organizations can connect an OIDC-compatible identity provider, such as Okta or Microsoft Entra ID, directly to the Agent Space web app without requiring IAM Identity Center. Users sign in with their corporate credentials through the IdP.
+ **IAM authentication link (Admin access)** – An alternative method provides direct access to the web app from the AWS Management Console using your existing console session. This option is useful before implementing full Identity Center integration, but sessions are limited to 10 minutes.