[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of connecting new relic in AWS DevOps Agent.

[Assistant]
# Connecting New Relic

AWS DevOps Agent supports a 1-way integration with New Relic. This integration allows DevOps Agent to receive alert notifications from New Relic and query APM, infrastructure, and alert data during investigations.

## Prerequisites

- New Relic account with a **Full Platform User** license
- New Relic User API Key (not the license key or ingest key)
- AWS DevOps Agent deployed and configured

## Step 1: Register

Register the New Relic integration with DevOps Agent.

1. In the DevOps Agent console, navigate to **Telemetry Sources > Add > New Relic**.
2. Provide the following:
   - **API Key**: A New Relic User API Key with Full Platform User permissions
   - **Account ID**: Your New Relic account ID (found in **Administration > Account settings**)
   - **Region**: Select your New Relic data center region

### New Relic Regions

| Region | API Endpoint |
|--------|-------------|
| US | `https://api.newrelic.com` |
| EU | `https://api.eu.newrelic.com` |

3. DevOps Agent will validate the credentials and configure the MCP endpoint.

## Step 2: Enable in Agent Space

Associate the New Relic integration with an Agent Space.

1. Navigate to the Agent Space configuration.
2. Under **Telemetry Sources**, select **Add source**.
3. Choose the registered New Relic integration.
4. Optionally configure:
   - Specific application names to monitor
   - Tag-based filtering for entities
5. Save the Agent Space configuration.

## Step 3: Configure Webhooks

Configure New Relic to send alert notifications to DevOps Agent.

### Create a Notification Destination

1. In New Relic, navigate to **Alerts & AI > Destinations**.
2. Create a new destination:
   - **Type**: Webhook
   - **Name**: `aws-devops-agent`
   - **Endpoint URL**: The webhook URL from the DevOps Agent console
   - **Authentication**: Add the appropriate auth header (Bearer token or HMAC)

### Create a Notification Channel

1. Navigate to **Alerts & AI > Workflows**.
2. Create a new workflow or edit an existing one.
3. Add a notification channel:
   - **Destination**: Select the `aws-devops-agent` webhook destination
   - **Payload template**:

```json
{
  "event_type": "alert",
  "source": "new_relic",
  "condition_name": "{{ conditionName }}",
  "policy_name": "{{ policyName }}",
  "account_id": "{{ accountId }}",
  "status": "{{ state }}",
  "severity": "{{ priority }}",
  "incident_id": "{{ incidentId }}",
  "details": "{{ details }}",
  "entity": {
    "name": "{{ entitiesData.names }}",
    "type": "{{ entitiesData.types }}",
    "id": "{{ entitiesData.ids }}"
  },
  "timestamp": "{{ createdAt }}",
  "violation_url": "{{ violationChartUrl }}"
}
```

### Configure Workflow Filters

Use workflow filters to control which alerts are sent to DevOps Agent:

- Filter by policy name
- Filter by condition priority (Critical, High, Medium, Low)
- Filter by entity tags

## Capabilities

With the New Relic integration, DevOps Agent can:

- Receive real-time alert and incident notifications
- Query APM data (transactions, errors, throughput)
- Access infrastructure metrics (CPU, memory, disk)
- Retrieve alert condition configurations
- Query NRQL for custom data exploration
- Correlate New Relic incidents with AWS events

## API Key Requirements

The API Key must belong to a user with **Full Platform User** access. This ensures DevOps Agent can:

- Read APM application data
- Query infrastructure metrics
- Access alert policies and conditions
- Execute NRQL queries
- Read entity relationships

Keys from Basic or Core users will not have sufficient permissions.

## Troubleshooting

- **401 Unauthorized**: Verify the API Key is valid and belongs to a Full Platform User.
- **Wrong region**: Ensure US vs. EU region matches your New Relic account's data center.
- **Missing data**: Check that the account ID is correct and the API Key has access to the relevant accounts.
- **Webhook delivery failures**: Verify the endpoint URL is correct and the authentication header matches.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is connecting new relic?

[Assistant]
# Connecting New Relic

AWS DevOps Agent supports a 1-way integration with New Relic. This integration allows DevOps Agent to receive alert notifications from New Relic and query APM, infrastructure, and alert data during investigations.

## Prerequisites

- New Relic account with a **Full Platform User** license
- New Relic User API Key (not the license key or ingest key)
- AWS DevOps Agent deployed and configured

## Step 1: Register

Register the New Relic integration with DevOps Agent.

1. In the DevOps Agent console, navigate to **Telemetry Sources > Add > New Relic**.
2. Provide the following:
   - **API Key**: A New Relic User API Key with Full Platform User permissions
   - **Account ID**: Your New Relic account ID (found in **Administration > Account settings**)
   - **Region**: Select your New Relic data center region

### New Relic Regions

| Region | API Endpoint |
|--------|-------------|
| US | `https://api.newrelic.com` |
| EU | `https://api.eu.newrelic.com` |

3. DevOps Agent will validate the credentials and configure the MCP endpoint.

## Step 2: Enable in Agent Space

Associate the New Relic integration with an Agent Space.

1. Navigate to the Agent Space configuration.
2. Under **Telemetry Sources**, select **Add source**.
3. Choose the registered New Relic integration.
4. Optionally configure:
   - Specific application names to monitor
   - Tag-based filtering for entities
5. Save the Agent Space configuration.

## Step 3: Configure Webhooks

Configure New Relic to send alert notifications to DevOps Agent.

### Create a Notification Destination

1. In New Relic, navigate to **Alerts & AI > Destinations**.
2. Create a new destination:
   - **Type**: Webhook
   - **Name**: `aws-devops-agent`
   - **Endpoint URL**: The webhook URL from the DevOps Agent console
   - **Authentication**: Add the appropriate auth header (Bearer token or HMAC)

### Create a Notification Channel

1. Navigate to **Alerts & AI > Workflows**.
2. Create a new workflow or edit an existing one.
3. Add a notification channel:
   - **Destination**: Select the `aws-devops-agent` webhook destination
   - **Payload template**:

```json
{
  "event_type": "alert",
  "source": "new_relic",
  "condition_name": "{{ conditionName }}",
  "policy_name": "{{ policyName }}",
  "account_id": "{{ accountId }}",
  "status": "{{ state }}",
  "severity": "{{ priority }}",
  "incident_id": "{{ incidentId }}",
  "details": "{{ details }}",
  "entity": {
    "name": "{{ entitiesData.names }}",
    "type": "{{ entitiesData.types }}",
    "id": "{{ entitiesData.ids }}"
  },
  "timestamp": "{{ createdAt }}",
  "violation_url": "{{ violationChartUrl }}"
}
```

### Configure Workflow Filters

Use workflow filters to control which alerts are sent to DevOps Agent:

- Filter by policy name
- Filter by condition priority (Critical, High, Medium, Low)
- Filter by entity tags

## Capabilities

With the New Relic integration, DevOps Agent can:

- Receive real-time alert and incident notifications
- Query APM data (transactions, errors, throughput)
- Access infrastructure metrics (CPU, memory, disk)
- Retrieve alert condition configurations
- Query NRQL for custom data exploration
- Correlate New Relic incidents with AWS events

## API Key Requirements

The API Key must belong to a user with **Full Platform User** access. This ensures DevOps Agent can:

- Read APM application data
- Query infrastructure metrics
- Access alert policies and conditions
- Execute NRQL queries
- Read entity relationships

Keys from Basic or Core users will not have sufficient permissions.

## Troubleshooting

- **401 Unauthorized**: Verify the API Key is valid and belongs to a Full Platform User.
- **Wrong region**: Ensure US vs. EU region matches your New Relic account's data center.
- **Missing data**: Check that the account ID is correct and the API Key has access to the relevant accounts.
- **Webhook delivery failures**: Verify the endpoint URL is correct and the authentication header matches.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connecting new relic to AWS DevOps Agent?

[Assistant] AWS DevOps Agent supports a 1-way integration with New Relic. This integration allows DevOps Agent to receive alert notifications from New Relic and query APM, infrastructure, and alert data during investigations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connecting new relic with AWS DevOps Agent?

[Assistant] AWS DevOps Agent supports a 1-way integration with New Relic. This integration allows DevOps Agent to receive alert notifications from New Relic and query APM, infrastructure, and alert data during investigations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Prerequisites in AWS DevOps Agent?

[Assistant]
- New Relic account with a **Full Platform User** license
- New Relic User API Key (not the license key or ingest key)
- AWS DevOps Agent deployed and configured


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Prerequisites in AWS DevOps Agent.

[Assistant]
- New Relic account with a **Full Platform User** license
- New Relic User API Key (not the license key or ingest key)
- AWS DevOps Agent deployed and configured


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Step 1: Register in AWS DevOps Agent?

[Assistant]
Register the New Relic integration with DevOps Agent.

1. In the DevOps Agent console, navigate to **Telemetry Sources > Add > New Relic**.
2. Provide the following:
   - **API Key**: A New Relic User API Key with Full Platform User permissions
   - **Account ID**: Your New Relic account ID (found in **Administration > Account settings**)
   - **Region**: Select your New Relic data center region


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Step 1: Register in AWS DevOps Agent.

[Assistant]
Register the New Relic integration with DevOps Agent.

1. In the DevOps Agent console, navigate to **Telemetry Sources > Add > New Relic**.
2. Provide the following:
   - **API Key**: A New Relic User API Key with Full Platform User permissions
   - **Account ID**: Your New Relic account ID (found in **Administration > Account settings**)
   - **Region**: Select your New Relic data center region


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is New Relic Regions in AWS DevOps Agent?

[Assistant]
| Region | API Endpoint |
|--------|-------------|
| US | `https://api.newrelic.com` |
| EU | `https://api.eu.newrelic.com` |

3. DevOps Agent will validate the credentials and configure the MCP endpoint.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about New Relic Regions in AWS DevOps Agent.

[Assistant]
| Region | API Endpoint |
|--------|-------------|
| US | `https://api.newrelic.com` |
| EU | `https://api.eu.newrelic.com` |

3. DevOps Agent will validate the credentials and configure the MCP endpoint.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Step 2: Enable in Agent Space in AWS DevOps Agent?

[Assistant]
Associate the New Relic integration with an Agent Space.

1. Navigate to the Agent Space configuration.
2. Under **Telemetry Sources**, select **Add source**.
3. Choose the registered New Relic integration.
4. Optionally configure:
   - Specific application names to monitor
   - Tag-based filtering for entities
5. Save the Agent Space configuration.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Step 2: Enable in Agent Space in AWS DevOps Agent.

[Assistant]
Associate the New Relic integration with an Agent Space.

1. Navigate to the Agent Space configuration.
2. Under **Telemetry Sources**, select **Add source**.
3. Choose the registered New Relic integration.
4. Optionally configure:
   - Specific application names to monitor
   - Tag-based filtering for entities
5. Save the Agent Space configuration.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Step 3: Configure Webhooks in AWS DevOps Agent?

[Assistant] Configure New Relic to send alert notifications to DevOps Agent.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Step 3: Configure Webhooks in AWS DevOps Agent.

[Assistant] Configure New Relic to send alert notifications to DevOps Agent.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Create a Notification Destination in AWS DevOps Agent?

[Assistant]
1. In New Relic, navigate to **Alerts & AI > Destinations**.
2. Create a new destination:
   - **Type**: Webhook
   - **Name**: `aws-devops-agent`
   - **Endpoint URL**: The webhook URL from the DevOps Agent console
   - **Authentication**: Add the appropriate auth header (Bearer token or HMAC)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Create a Notification Destination in AWS DevOps Agent.

[Assistant]
1. In New Relic, navigate to **Alerts & AI > Destinations**.
2. Create a new destination:
   - **Type**: Webhook
   - **Name**: `aws-devops-agent`
   - **Endpoint URL**: The webhook URL from the DevOps Agent console
   - **Authentication**: Add the appropriate auth header (Bearer token or HMAC)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Create a Notification Channel in AWS DevOps Agent?

[Assistant]
1. Navigate to **Alerts & AI > Workflows**.
2. Create a new workflow or edit an existing one.
3. Add a notification channel:
   - **Destination**: Select the `aws-devops-agent` webhook destination
   - **Payload template**:

```json
{
  "event_type": "alert",
  "source": "new_relic",
  "condition_name": "{{ conditionName }}",
  "policy_name": "{{ policyName }}",
  "account_id": "{{ accountId }}",
  "status": "{{ state }}",
  "severity": "{{ priority }}",
  "incident_id": "{{ incidentId }}",
  "details": "{{ details }}",
  "entity": {
    "name": "{{ entitiesData.names }}",
    "type": "{{ entitiesData.types }}",
    "id": "{{ entitiesData.ids }}"
  },
  "timestamp": "{{ createdAt }}",
  "violation_url": "{{ violationChartUrl }}"
}
```


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Create a Notification Channel in AWS DevOps Agent.

[Assistant]
1. Navigate to **Alerts & AI > Workflows**.
2. Create a new workflow or edit an existing one.
3. Add a notification channel:
   - **Destination**: Select the `aws-devops-agent` webhook destination
   - **Payload template**:

```json
{
  "event_type": "alert",
  "source": "new_relic",
  "condition_name": "{{ conditionName }}",
  "policy_name": "{{ policyName }}",
  "account_id": "{{ accountId }}",
  "status": "{{ state }}",
  "severity": "{{ priority }}",
  "incident_id": "{{ incidentId }}",
  "details": "{{ details }}",
  "entity": {
    "name": "{{ entitiesData.names }}",
    "type": "{{ entitiesData.types }}",
    "id": "{{ entitiesData.ids }}"
  },
  "timestamp": "{{ createdAt }}",
  "violation_url": "{{ violationChartUrl }}"
}
```


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Configure Workflow Filters in AWS DevOps Agent?

[Assistant]
Use workflow filters to control which alerts are sent to DevOps Agent:

- Filter by policy name
- Filter by condition priority (Critical, High, Medium, Low)
- Filter by entity tags


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Configure Workflow Filters in AWS DevOps Agent.

[Assistant]
Use workflow filters to control which alerts are sent to DevOps Agent:

- Filter by policy name
- Filter by condition priority (Critical, High, Medium, Low)
- Filter by entity tags


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Capabilities in AWS DevOps Agent?

[Assistant]
With the New Relic integration, DevOps Agent can:

- Receive real-time alert and incident notifications
- Query APM data (transactions, errors, throughput)
- Access infrastructure metrics (CPU, memory, disk)
- Retrieve alert condition configurations
- Query NRQL for custom data exploration
- Correlate New Relic incidents with AWS events


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Capabilities in AWS DevOps Agent.

[Assistant]
With the New Relic integration, DevOps Agent can:

- Receive real-time alert and incident notifications
- Query APM data (transactions, errors, throughput)
- Access infrastructure metrics (CPU, memory, disk)
- Retrieve alert condition configurations
- Query NRQL for custom data exploration
- Correlate New Relic incidents with AWS events


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is API Key Requirements in AWS DevOps Agent?

[Assistant]
The API Key must belong to a user with **Full Platform User** access. This ensures DevOps Agent can:

- Read APM application data
- Query infrastructure metrics
- Access alert policies and conditions
- Execute NRQL queries
- Read entity relationships

Keys from Basic or Core users will not have sufficient permissions.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about API Key Requirements in AWS DevOps Agent.

[Assistant]
The API Key must belong to a user with **Full Platform User** access. This ensures DevOps Agent can:

- Read APM application data
- Query infrastructure metrics
- Access alert policies and conditions
- Execute NRQL queries
- Read entity relationships

Keys from Basic or Core users will not have sufficient permissions.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Troubleshooting in AWS DevOps Agent?

[Assistant]
- **401 Unauthorized**: Verify the API Key is valid and belongs to a Full Platform User.
- **Wrong region**: Ensure US vs. EU region matches your New Relic account's data center.
- **Missing data**: Check that the account ID is correct and the API Key has access to the relevant accounts.
- **Webhook delivery failures**: Verify the endpoint URL is correct and the authentication header matches.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Troubleshooting in AWS DevOps Agent.

[Assistant]
- **401 Unauthorized**: Verify the API Key is valid and belongs to a Full Platform User.
- **Wrong region**: Ensure US vs. EU region matches your New Relic account's data center.
- **Missing data**: Check that the account ID is correct and the API Key has access to the relevant accounts.
- **Webhook delivery failures**: Verify the endpoint URL is correct and the authentication header matches.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of connecting splunk in AWS DevOps Agent.

[Assistant]
# Connecting Splunk

## Built-in, 1 way integration

AWS DevOps Agent supports Splunk with built-in 1-way integration enabling:
+ **Automated Investigation triggering** - Splunk events can trigger investigations via webhooks.
+ **Telemetry introspection** - AWS DevOps Agent can introspect Splunk telemetry via the remote MCP server.

## Prerequisites

### Splunk Administrator steps
+ Enable REST API access
+ Enable token authentication
+ Create a new role 'mcp_user'
+ Assign 'mcp_user' role to authorized users
+ Create tokens with audience 'mcp'

### Splunk User steps
+ Get a token with audience 'mcp'

## Onboarding

### Step 1: Connect

1. Go to Capability Providers page
2. Find Splunk under Telemetry and choose Register
3. Enter details:
   + Server Name - Unique identifier
   + Endpoint URL: `https://<YOUR_SPLUNK_DEPLOYMENT_NAME>.api.scs.splunk.com/<YOUR_SPLUNK_DEPLOYMENT_NAME>/mcp/v1/`
   + Token Name and Token Value

### Step 2: Enable

1. Select Agent Space > Capabilities tab
2. Telemetry section > Add > Splunk
3. Review and Save
4. Copy Webhook URL and API Key

### Step 3: Configure webhooks

Use bearer token authentication with the API Key from Step 2.

## Removal

1. Remove from agent space (Capabilities > Telemetry > Splunk > Remove)
2. Deregister from account (Capability Providers > Deregister)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is connecting splunk?

[Assistant]
# Connecting Splunk

## Built-in, 1 way integration

AWS DevOps Agent supports Splunk with built-in 1-way integration enabling:
+ **Automated Investigation triggering** - Splunk events can trigger investigations via webhooks.
+ **Telemetry introspection** - AWS DevOps Agent can introspect Splunk telemetry via the remote MCP server.

## Prerequisites

### Splunk Administrator steps
+ Enable REST API access
+ Enable token authentication
+ Create a new role 'mcp_user'
+ Assign 'mcp_user' role to authorized users
+ Create tokens with audience 'mcp'

### Splunk User steps
+ Get a token with audience 'mcp'

## Onboarding

### Step 1: Connect

1. Go to Capability Providers page
2. Find Splunk under Telemetry and choose Register
3. Enter details:
   + Server Name - Unique identifier
   + Endpoint URL: `https://<YOUR_SPLUNK_DEPLOYMENT_NAME>.api.scs.splunk.com/<YOUR_SPLUNK_DEPLOYMENT_NAME>/mcp/v1/`
   + Token Name and Token Value

### Step 2: Enable

1. Select Agent Space > Capabilities tab
2. Telemetry section > Add > Splunk
3. Review and Save
4. Copy Webhook URL and API Key

### Step 3: Configure webhooks

Use bearer token authentication with the API Key from Step 2.

## Removal

1. Remove from agent space (Capabilities > Telemetry > Splunk > Remove)
2. Deregister from account (Capability Providers > Deregister)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connecting splunk to AWS DevOps Agent?

[Assistant]
AWS DevOps Agent supports Splunk with built-in 1-way integration enabling:
+ **Automated Investigation triggering** - Splunk events can trigger investigations via webhooks.
+ **Telemetry introspection** - AWS DevOps Agent can introspect Splunk telemetry via the remote MCP server.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connecting splunk with AWS DevOps Agent?

[Assistant]
AWS DevOps Agent supports Splunk with built-in 1-way integration enabling:
+ **Automated Investigation triggering** - Splunk events can trigger investigations via webhooks.
+ **Telemetry introspection** - AWS DevOps Agent can introspect Splunk telemetry via the remote MCP server.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Splunk Administrator steps in AWS DevOps Agent?

[Assistant]
+ Enable REST API access
+ Enable token authentication
+ Create a new role 'mcp_user'
+ Assign 'mcp_user' role to authorized users
+ Create tokens with audience 'mcp'


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Splunk Administrator steps in AWS DevOps Agent.

[Assistant]
+ Enable REST API access
+ Enable token authentication
+ Create a new role 'mcp_user'
+ Assign 'mcp_user' role to authorized users
+ Create tokens with audience 'mcp'


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Step 1: Connect in AWS DevOps Agent?

[Assistant]
1. Go to Capability Providers page
2. Find Splunk under Telemetry and choose Register
3. Enter details:
   + Server Name - Unique identifier
   + Endpoint URL: `https://<YOUR_SPLUNK_DEPLOYMENT_NAME>.api.scs.splunk.com/<YOUR_SPLUNK_DEPLOYMENT_NAME>/mcp/v1/`
   + Token Name and Token Value


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Step 1: Connect in AWS DevOps Agent.

[Assistant]
1. Go to Capability Providers page
2. Find Splunk under Telemetry and choose Register
3. Enter details:
   + Server Name - Unique identifier
   + Endpoint URL: `https://<YOUR_SPLUNK_DEPLOYMENT_NAME>.api.scs.splunk.com/<YOUR_SPLUNK_DEPLOYMENT_NAME>/mcp/v1/`
   + Token Name and Token Value


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Step 2: Enable in AWS DevOps Agent?

[Assistant]
1. Select Agent Space > Capabilities tab
2. Telemetry section > Add > Splunk
3. Review and Save
4. Copy Webhook URL and API Key


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Step 2: Enable in AWS DevOps Agent.

[Assistant]
1. Select Agent Space > Capabilities tab
2. Telemetry section > Add > Splunk
3. Review and Save
4. Copy Webhook URL and API Key


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Step 3: Configure webhooks in AWS DevOps Agent?

[Assistant] Use bearer token authentication with the API Key from Step 2.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Step 3: Configure webhooks in AWS DevOps Agent.

[Assistant] Use bearer token authentication with the API Key from Step 2.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Removal in AWS DevOps Agent?

[Assistant]
1. Remove from agent space (Capabilities > Telemetry > Splunk > Remove)
2. Deregister from account (Capability Providers > Deregister)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Removal in AWS DevOps Agent.

[Assistant]
1. Remove from agent space (Capabilities > Telemetry > Splunk > Remove)
2. Deregister from account (Capability Providers > Deregister)


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of connecting github in AWS DevOps Agent.

[Assistant]
# Connecting GitHub

GitHub integration enables AWS DevOps Agent to access code repositories and receive deployment events during incident investigations. Supports both GitHub.com and GitHub Enterprise Server.

## Prerequisites
+ AWS DevOps Agent admin console access
+ GitHub user account or organization with admin permissions
+ Authorization to install GitHub apps

## Registering GitHub (account-level)

1. Navigate to Capabilities tab > Pipeline > Add > GitHub
2. Choose connection type (User or Organization)
3. For GitHub Enterprise Server, check "Use GitHub Enterprise Server" and enter HTTPS URL
4. Submit to begin GitHub App setup
5. Install the AWS DevOps Agent GitHub app
6. Select repositories (All or specific)
7. Choose Install & Authorize

## Connecting repositories to an Agent Space

1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitHub
3. Select repositories
4. Choose Add

## Understanding the GitHub app

The app:
+ Requests repository access
+ Receives deployment events
+ Allows correlating code changes with incidents
+ Can be uninstalled through GitHub settings

## GitHub App permission updates

AWS DevOps Agent may request permission updates for new features. Accept requests when notified.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is connecting github?

[Assistant]
# Connecting GitHub

GitHub integration enables AWS DevOps Agent to access code repositories and receive deployment events during incident investigations. Supports both GitHub.com and GitHub Enterprise Server.

## Prerequisites
+ AWS DevOps Agent admin console access
+ GitHub user account or organization with admin permissions
+ Authorization to install GitHub apps

## Registering GitHub (account-level)

1. Navigate to Capabilities tab > Pipeline > Add > GitHub
2. Choose connection type (User or Organization)
3. For GitHub Enterprise Server, check "Use GitHub Enterprise Server" and enter HTTPS URL
4. Submit to begin GitHub App setup
5. Install the AWS DevOps Agent GitHub app
6. Select repositories (All or specific)
7. Choose Install & Authorize

## Connecting repositories to an Agent Space

1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitHub
3. Select repositories
4. Choose Add

## Understanding the GitHub app

The app:
+ Requests repository access
+ Receives deployment events
+ Allows correlating code changes with incidents
+ Can be uninstalled through GitHub settings

## GitHub App permission updates

AWS DevOps Agent may request permission updates for new features. Accept requests when notified.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connecting github to AWS DevOps Agent?

[Assistant] GitHub integration enables AWS DevOps Agent to access code repositories and receive deployment events during incident investigations. Supports both GitHub.com and GitHub Enterprise Server.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connecting github with AWS DevOps Agent?

[Assistant] GitHub integration enables AWS DevOps Agent to access code repositories and receive deployment events during incident investigations. Supports both GitHub.com and GitHub Enterprise Server.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Prerequisites in AWS DevOps Agent?

[Assistant]
+ AWS DevOps Agent admin console access
+ GitHub user account or organization with admin permissions
+ Authorization to install GitHub apps


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Prerequisites in AWS DevOps Agent.

[Assistant]
+ AWS DevOps Agent admin console access
+ GitHub user account or organization with admin permissions
+ Authorization to install GitHub apps


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Registering GitHub (account-level) in AWS DevOps Agent?

[Assistant]
1. Navigate to Capabilities tab > Pipeline > Add > GitHub
2. Choose connection type (User or Organization)
3. For GitHub Enterprise Server, check "Use GitHub Enterprise Server" and enter HTTPS URL
4. Submit to begin GitHub App setup
5. Install the AWS DevOps Agent GitHub app
6. Select repositories (All or specific)
7. Choose Install & Authorize


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Registering GitHub (account-level) in AWS DevOps Agent.

[Assistant]
1. Navigate to Capabilities tab > Pipeline > Add > GitHub
2. Choose connection type (User or Organization)
3. For GitHub Enterprise Server, check "Use GitHub Enterprise Server" and enter HTTPS URL
4. Submit to begin GitHub App setup
5. Install the AWS DevOps Agent GitHub app
6. Select repositories (All or specific)
7. Choose Install & Authorize


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connecting github to AWS DevOps Agent?

[Assistant]
1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitHub
3. Select repositories
4. Choose Add


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connecting github with AWS DevOps Agent?

[Assistant]
1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitHub
3. Select repositories
4. Choose Add


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Understanding the GitHub app in AWS DevOps Agent?

[Assistant]
The app:
+ Requests repository access
+ Receives deployment events
+ Allows correlating code changes with incidents
+ Can be uninstalled through GitHub settings


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Understanding the GitHub app in AWS DevOps Agent.

[Assistant]
The app:
+ Requests repository access
+ Receives deployment events
+ Allows correlating code changes with incidents
+ Can be uninstalled through GitHub settings


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is GitHub App permission updates in AWS DevOps Agent?

[Assistant] AWS DevOps Agent may request permission updates for new features. Accept requests when notified.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about GitHub App permission updates in AWS DevOps Agent.

[Assistant] AWS DevOps Agent may request permission updates for new features. Accept requests when notified.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of connecting gitlab in AWS DevOps Agent.

[Assistant]
# Connecting GitLab

GitLab integration enables AWS DevOps Agent to monitor deployments from GitLab Pipelines to inform causal investigations.

## Registering GitLab (account-level)

1. Navigate to Capability Providers > GitLab > Register
2. Select connection type (Personal or Group)
3. Select instance type (GitLab.com or self-hosted)
4. Provide personal access token with permissions:
   + read_repository
   + read_virtual_registry
   + read_registry
   + api
   + self_rotate
5. Set token expiration (max 365 days)
6. Submit registration

## Connecting projects to an Agent Space

1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitLab
3. Select projects
4. Choose Save

## Managing GitLab connections
+ Update access token at account level if expired
+ View connected projects in Capabilities tab
+ Remove connections from Pipeline section


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is connecting gitlab?

[Assistant]
# Connecting GitLab

GitLab integration enables AWS DevOps Agent to monitor deployments from GitLab Pipelines to inform causal investigations.

## Registering GitLab (account-level)

1. Navigate to Capability Providers > GitLab > Register
2. Select connection type (Personal or Group)
3. Select instance type (GitLab.com or self-hosted)
4. Provide personal access token with permissions:
   + read_repository
   + read_virtual_registry
   + read_registry
   + api
   + self_rotate
5. Set token expiration (max 365 days)
6. Submit registration

## Connecting projects to an Agent Space

1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitLab
3. Select projects
4. Choose Save

## Managing GitLab connections
+ Update access token at account level if expired
+ View connected projects in Capabilities tab
+ Remove connections from Pipeline section


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connecting gitlab to AWS DevOps Agent?

[Assistant] GitLab integration enables AWS DevOps Agent to monitor deployments from GitLab Pipelines to inform causal investigations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connecting gitlab with AWS DevOps Agent?

[Assistant] GitLab integration enables AWS DevOps Agent to monitor deployments from GitLab Pipelines to inform causal investigations.


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Registering GitLab (account-level) in AWS DevOps Agent?

[Assistant]
1. Navigate to Capability Providers > GitLab > Register
2. Select connection type (Personal or Group)
3. Select instance type (GitLab.com or self-hosted)
4. Provide personal access token with permissions:
   + read_repository
   + read_virtual_registry
   + read_registry
   + api
   + self_rotate
5. Set token expiration (max 365 days)
6. Submit registration


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Registering GitLab (account-level) in AWS DevOps Agent.

[Assistant]
1. Navigate to Capability Providers > GitLab > Register
2. Select connection type (Personal or Group)
3. Select instance type (GitLab.com or self-hosted)
4. Provide personal access token with permissions:
   + read_repository
   + read_virtual_registry
   + read_registry
   + api
   + self_rotate
5. Set token expiration (max 365 days)
6. Submit registration


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] How do I connect connecting gitlab to AWS DevOps Agent?

[Assistant]
1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitLab
3. Select projects
4. Choose Save


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What's the process for integrating connecting gitlab with AWS DevOps Agent?

[Assistant]
1. Select Agent Space > Capabilities tab
2. Pipeline section > Add > GitLab
3. Select projects
4. Choose Save


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] What is Managing GitLab connections in AWS DevOps Agent?

[Assistant]
+ Update access token at account level if expired
+ View connected projects in Capabilities tab
+ Remove connections from Pipeline section


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Tell me about Managing GitLab connections in AWS DevOps Agent.

[Assistant]
+ Update access token at account level if expired
+ View connected projects in Capabilities tab
+ Remove connections from Pipeline section


[System]
/no_think
You are Tech Advisor, an expert on AWS cloud services with deep knowledge of AWS DevOps Agent.

You have comprehensive knowledge of AWS DevOps Agent including:
- What it is and how it works (Agent Spaces, topology, dual-console architecture)
- Key features: autonomous incident response, proactive prevention, on-demand SRE tasks
- Integrations: CloudWatch, Datadog, Dynatrace, New Relic, Splunk, Grafana, PagerDuty, GitHub, GitLab, Azure DevOps, ServiceNow, Slack
- GA features: Azure/on-prem support, Triage Agent, Learned/Custom Skills, Code Indexing, Private Connections
- Pricing: $0.0083 per agent-second, free trial details, AWS Support credits
- Getting started: Agent Spaces, connecting tools, running investigations
- Security: encryption, customer managed keys, IdP integration, CloudTrail auditing
- Available regions: US East, US West, Frankfurt, Ireland, Sydney, Tokyo

Be concise and structured. Use bullet points where appropriate. Provide accurate, detailed answers.

[User] Give me a comprehensive overview of connecting pagerduty in AWS DevOps Agent.

[Assistant]
# Connecting PagerDuty

PagerDuty integration enables AWS DevOps Agent to access and update incident data, on-call schedules, and service information using OAuth 2.0.

**Important:** Only PagerDuty OAuth 2.0 (Scoped OAuth) is supported. Legacy OAuth with redirect URI is not supported.

## PagerDuty requirements
+ PagerDuty account with OAuth client ID and client secret
+ PagerDuty account subdomain

## Registering PagerDuty

1. Go to Capability Providers > PagerDuty > Register
2. Select region (US or EU) and enter subdomain
3. Create app in PagerDuty: Integrations > App Registration > OAuth 2.0 Scoped OAuth
4. Required scopes: incidents.read, incidents.write, services.read, webhook_subscriptions.read, webhook_subscriptions.write
5. Enable Events Integration
6. Enter Client name, Client ID, Client secret
7. Submit

## Adding PagerDuty to an Agent Space

1. Select Agent Space > Capabilities tab
2. Communications > Add > PagerDuty
3. Save

## Webhook support

Only PagerDuty V3 webhooks are supported.