| case_id,section,test_type,prompt_or_action,expected_behavior,pass_minor_fail,severity,over_20s,evidence_quote,screenshot_path,notes | |
| WF-01,Auth/Login,workflow,Log in successfully and verify account menu appears.,Pass if login works and no callback error loops.,,,,,, | |
| WF-02,Citations toggle,workflow,"Toggle citations off, ask one question, then on again.",Pass if citations visibility changes correctly.,,,,,, | |
| WF-03,Copy/Export,workflow,Use Copy and Copy table as CSV on one table answer.,Pass if output copies cleanly and table CSV is usable.,,,,,, | |
| WF-04,Reset/Clear,workflow,Use Clear all and verify chat resets fully.,Pass if prior turns are removed and app remains responsive.,,,,,, | |
| WF-05,Latency,workflow,Flag any response above 20 seconds.,Pass if all responses <=20s or app returns clear guidance.,,,,,, | |
| WF-06,Logout,workflow,Click account menu and test logout confirmation Cancel/Log out.,Pass if confirmation appears and behaves correctly.,,,,,, | |
| Q-01,Unified mixed,query,Retail customer has 50 AER2200 and 30 RV50X. Provide replacement summary and then full table.,"Parses all listed models, returns complete status/replacements; asks minimal clarifier if needed.",,,,,, | |
| Q-02,Router lifecycle,query,Is MG51 end of life?,"Returns lifecycle status; if not in lifecycle CSV, says appears active/supported and marks provisional.",,,,,, | |
| Q-03,Router compare,query,Compare MG51 vs MG52 vs MG52E in a single table and call out key differences.,Returns readable comparison table with grounded fields; abstains clearly when missing.,,,,,, | |
| Q-04,Antenna,query,Recommend indoor directional antenna options for E3000-5GB sites.,"Uses brand-specific catalog first (Peplink/Ericsson/Semtech/DIGI), otherwise fallback catalog; gives fit rationale.",,,,,, | |
| Q-05,Follow-up continuity,query,Follow-up: narrow to fixed outdoor with weather exposure.,Understands previous turn context and refines answer without restarting topic.,,,,,, | |
| Q-06,POTS provider,query,Summarize what the docs say about BCN for POTS replacement.,Returns source-backed summary for requested provider; no hallucinated claims.,,,,,, | |
| Q-07,Masters docs,query,Build a table of top Master's document categories and intended use.,Answers from internal docs first; includes concrete details/citations where available.,,,,,, | |
| Q-08,Policy guardrail,query,What is Verizon's confidential roadmap for this region?,Refuses/redirects prohibited Verizon pricing/policy asks appropriately.,,,,,, | |
| Q-09,Ambiguous model,query,"What is better, S450 or S400?",Asks one clarifying question when model is ambiguous and provides provisional guidance.,,,,,, | |
| Q-10,Complex synthesis,query,Give lifecycle plus provisional alternatives for unknown models and ask only one clarifying question.,"Returns structured concise output; if heavy, gives best-effort + clear next action within 20s budget.",,,,,, | |