notification

app/utils/notification_queue.py

@@ -164,10 +164,14 @@ class NotificationQueue:
         new_password: str,
         merchant_id: str = "",
         merchant_name: str = "",
-        template_name: str = "password_reset",
+        template_name: str = "otp_verification",
         channels: Optional[List[str]] = None,
     ) -> bool:
-        """Queue password reset notification via WhatsApp + SMS."""
+        """Queue password reset notification via WhatsApp + SMS.
+
+        Uses the otp_verification template (already configured in WATI) with
+        new_password mapped to the 'otp' parameter so it delivers reliably.
+        """
         if channels is None:
             channels = ["whatsapp", "sms"]
 
@@ -176,8 +180,8 @@ class NotificationQueue:
             channels=channels,
             template_name=template_name,
             template_data={
-                "name": name,
-                "new_password": new_password,
+                "otp": new_password,
+                "expiry_minutes": "0",  # not applicable for password reset
                 "merchant_name": merchant_name,
             },
             merchant_id=merchant_id,