app.py

import os
import requests
import gradio as gr

# Get Groq API key from environment variable
groq_api_key = os.environ.get("GROQ_API_KEY")
if not groq_api_key:
    raise ValueError("Please set the GROQ_API_KEY in the Hugging Face Space secrets.")

# Groq API configuration
url = "https://api.groq.com/openai/v1/chat/completions"
headers = {
    "Authorization": f"Bearer {groq_api_key}"
}

# Prompt template
template = """
You are a friendly and professional customer service assistant for a telecom company.
Respond to the customer's issue below with empathy and clear steps, especially for roaming support.

Customer Query: {query}

Your Response:
"""

# Function to call Groq API
def generate_response(user_query):
    structured_prompt = template.format(query=user_query)
    body = {
        "model": "llama-3.1-8b-instant",
        "messages": [
            {
                "role": "user",
                "content": structured_prompt
            }
        ]
    }

    response = requests.post(url, headers=headers, json=body)
    if response.status_code == 200:
        return response.json()['choices'][0]['message']['content']
    else:
        return f"Error {response.status_code}: {response.text}"

# Gradio interface
gr.Interface(
    fn=generate_response,
    inputs=gr.Textbox(lines=4, placeholder="Describe your telecom issue..."),
    outputs=gr.Textbox(label="Groq API Response"),
    title="Zain Customer Care Support Assistant",
    description="Ask your question and get a helpful reply from our AI-powered support assistant."
).launch()