static/script.js

console.log("script.js loaded");

document.addEventListener("DOMContentLoaded", () => {
    console.log("DOM ready");

    const chatForm = document.getElementById("chat-form");
    const userInput = document.getElementById("user-input");
    const chatBox = document.getElementById("chat-box");
    const orderIdEl = document.getElementById("order_id");
    const categoryEl = document.getElementById("category");
    const sentimentEl = document.getElementById("sentiment");

    function getCSRFToken() {
        const el = document.querySelector('[name=csrfmiddlewaretoken]');
        return el ? el.value : "";
    }

    function appendUser(text) {
        chatBox.innerHTML += `<p class="user-msg">🧑 ${text}</p>`;
        chatBox.scrollTop = chatBox.scrollHeight;
    }

    function appendBot(text) {
        chatBox.innerHTML += `<p class="bot-msg">🤖 ${text}</p>`;
        chatBox.scrollTop = chatBox.scrollHeight;
    }

    // ================= CHAT =================
    if (chatForm) {
        chatForm.addEventListener("submit", async (e) => {
            e.preventDefault();

            const text = userInput.value.trim();
            if (!text) return;

            appendUser(text);
            userInput.value = "";

            try {
                const res = await fetch("/chat/", {
                    method: "POST",
                    headers: {
                        "Content-Type": "application/x-www-form-urlencoded",
                        "X-CSRFToken": getCSRFToken()
                    },
                    body: new URLSearchParams({
                        user_input: text,
                        order_id: orderIdEl ? orderIdEl.value : ""
                    })
                });

                const data = await res.json();
                console.log("chat response:", data);

                appendBot(data.reply);

                if (categoryEl) categoryEl.textContent = data.category;
                if (sentimentEl) {
                    sentimentEl.textContent =
                        `${data.sentiment} (${data.confidence}%)`;
                }

                updateAnalytics();
                updateNegatives();

            } catch (err) {
                console.error(err);
                appendBot("Network error");
            }
        });
    }
});

// ================= ANALYTICS =================
async function updateAnalytics() {
    try {
        const res = await fetch("/analytics/");
        const data = await res.json();

        console.log("analytics data:", data);

        const canvas = document.getElementById("sentimentChart");
        if (!canvas || typeof Chart === "undefined") return;

        // 🔥 HARD RESET (NO destroy() CALL)
        if (window.sentimentChart) {
            window.sentimentChart = null;
        }

        window.sentimentChart = new Chart(canvas, {
            type: "pie",
            data: {
                labels: data.labels,
                datasets: [{
                    data: data.values,
                    backgroundColor: ["#2ecc71", "#e74c3c", "#f1c40f"]
                }]
            }
        });

    } catch (err) {
        console.error("analytics error:", err);
    }
}

// ================= RECENT NEGATIVES =================
async function updateNegatives() {
    try {
        const box = document.getElementById("negative-box");
        if (!box) return;

        const res = await fetch("/recent-negatives/");
        const data = await res.json();

        box.innerHTML = data.length === 0
            ? "<p>No negative messages</p>"
            : data.map(n =>
                `<p>⚠️ <b>${n.username}</b>: ${n.message}</p>`
            ).join("");

    } catch (err) {
        console.error("negatives error:", err);
    }
}

// ================= AUTO REFRESH =================
setInterval(() => {
    updateAnalytics();
    updateNegatives();
}, 5000);