Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: steps, you are eligible to upgrade. If you need a new Cloud Server or Cloud Database, you can create the image on the server or have the Managed Operations team create it for you. In either case, we update, patch, and run the instance for you. To upgrade to a Rackspace Managed Operations account, you must have an account that meets the following conditions: The account is active and up to date on all billing invoices. The account is active and up to date on all billing invoices. No Cloud Servers on the account run on unsupported operating systems. No Cloud Servers on the account run on unsupported operating systems. No Cloud Server images exist on the account for unsupported operating systems. A technical account manager can ensure that Managed Operations is the best fit for your needs. No Cloud Server images exist on the account for unsupported operating systems. A technical account manager can ensure that Managed Operations is the best fit for your needs. Contact your Rackspace Support team to learn more about Managed Operations service level pricing. Rackspace Technology determines the monthly individual account fee, which covers the monthly account administration. Every Cloud Server or Database instance incurs a service fee that represents the administration of each server instance. This fee structure enables Rackspace to provide you with our managed service at the lowest possible cost. We do not prorate the account fee. However, the service fee is a utility-based fee that bills only the amount of time that your instance is active. Not at this time. However, if you notice issues or have questions about capacity, your Rackspace Account team can work with you and recommend solutions. No, your Rackspace Account team does not troubleshoot your program code. New Cloud Servers on Managed Operations accounts have a basic Rackspace Cloud Backup configuration. This configuration backs up directories that commonly contain user data weekly. The default backup profile is not a full system backup. Our support team can assist you with adding more locations to the backup profile or changing the time interval between backups. Because Cloud Backup stores its archives in Cloud Files, standard storage and bandwidth costs for Cloud Files apply. Deleting a Cloud Server does not delete associated backup archives in Cloud Files. You must manually remove these archives. Because Rackspace offers Managed Operations at the account level, those services apply to every cloud product on an account. If you want Managed Operations to apply to only certain cloud products, you need to move the products for which you don't want Managed Operations to a separate account. During the upgrade

Output: steps, you are eligible to upgrade. If you need a new Cloud Server or Cloud Database, you can create the image on the server or have the Managed Operations team create it for you. In either case, we update, patch, and run the instance for you. To upgrade to a Rackspace Managed Operations account, you must have an account that meets the following conditions: The account is active and up to date on all billing invoices. The account is active and up to date on all billing invoices. No Cloud Servers on the account run on unsupported operating systems. No Cloud Servers on the account run on unsupported operating systems. No Cloud Server images exist on the account for unsupported operating systems. A technical account manager can ensure that Managed Operations is the best fit for your needs. No Cloud Server images exist on the account for unsupported operating systems. A technical account manager can ensure that Managed Operations is the best fit for your needs. Contact your Rackspace Support team to learn more about Managed Operations service level pricing. Rackspace Technology determines the monthly individual account fee, which covers the monthly account administration. Every Cloud Server or Database instance


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: help consulting, planning, and scheduling a migration project. Our assisted migration service provides you with peace of mind knowing that the best team of email migration experts is coordinating your migration. The benefits of choosing an assisted migration include the following elements: A migration specialist dedicated to your project A custom migration plan based on consultation with your specialist A scheduled time slot with your specialist to perform your migration Timely updates from your specialist throughout the process Documentation and recommendations on managing the migration for your end-users Assisted Migrations are a partnership between your company and our team of experts. Throughout the process, we will require some action and information from you. Migrations vary based on the type of mailboxes we are migrating to and from. See the following chart for a list of which services migrate with assisted migration: Rackspace archive services Internal migration services The Rackspace internal migration services can help you rename email accounts, change domain names, switch to a new email platform, and more. Submit a request by using a ticket, and we take care of the rest. Note : Charges for internal migration services are applied to the next month's statement. Customers can schedule and run their own Hosted Exchange upgrades at rackspacemigrations.com. For more information, see Upgrading to Exchange 2016 . Updated 5 days ago

Output: help consulting, planning, and scheduling a migration project. Our assisted migration service provides you with peace of mind knowing that the best team of email migration experts is coordinating your migration. The benefits of choosing an assisted migration include the following elements: A migration specialist dedicated to your project A custom migration plan based on consultation with your specialist A scheduled time slot with your specialist to perform your migration Timely updates from your specialist throughout the process Documentation and recommendations on managing the migration for your end-users Assisted Migrations are a partnership between your company and our team of experts. Throughout the process, we will require some action and information from you. Migrations vary based on the type of mailboxes we are migrating to and from. See the following chart for a list of which services migrate with assisted migration: Rackspace archive services Internal migration services The Rackspace internal migration services can help you rename email accounts, change domain names, switch to a new email platform, and more. Submit a request by using a ticket, and we take care of the rest. Note : Charges for internal migration services are applied to the next month's statement. Customers can schedule


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: up box displays messages deleted within the last 14 days. Recover deleted email. a. Log in to apps.rackspace.com . b. Right-click Trash , for Rackspace Email users, or Deleted Items , for Exchange users, and select Recover Deleted Email from the menu. c. A pop-up box displays messages deleted within the last 14 days. Verify whether rules or filters exist to move or delete messages on your local mail client . Verify whether rules or filters exist to move or delete messages on your local mail client . Allow time to ensure there is not a message delay. Allow time to ensure there is not a message delay. Investigate whether the sender received a bounce message. If so, see Common email bounce messages for possible solutions. Investigate whether the sender received a bounce message. If so, see Common email bounce messages for possible solutions. Determine if the message went to an alias, contact, group list, or distribution list because these types of addresses do not deliver any message flagged as spam. Note: Adding the sending address to your safelist does not correct this issue. No configuration allows the system to forward spam. Determine if the message went to an alias, contact, group list, or distribution list because these types of addresses do not deliver any message flagged as spam. Note: Adding the sending address to your safelist does not correct this issue. No configuration allows the system to forward spam. Determine whether the receiving mailbox forwards to another mailbox. If so, a message flagged as spam does not forward. Determine whether the receiving mailbox forwards to another mailbox. If so, a message flagged as spam does not forward. If you migrated from another provider, ensure the configuration includes the new server. After migrating your mailboxes to Rackspace Cloud Office from an external company, your mail client must connect to the mailbox on the new server. For example, if you are using Outlook to access your email, create a new profile that connects to your new mailbox at Rackspace. Instructions for configuring your mail client to connect with your migrated mailbox are at emailhelp.rackspace.com . If you migrated from another provider, ensure the configuration includes the new server. After migrating your mailboxes to Rackspace Cloud Office from an external company, your mail client must connect to the mailbox on the new server. For example, if you are using Outlook to access your email, create a new profile that connects to your new mailbox at Rackspace. Instructions for configuring your mail client to connect with your migrated mailbox are

Output: up box displays messages deleted within the last 14 days. Recover deleted email. a. Log in to apps.rackspace.com . b. Right-click Trash , for Rackspace Email users, or Deleted Items , for Exchange users, and select Recover Deleted Email from the menu. c. A pop-up box displays messages deleted within the last 14 days. Verify whether rules or filters exist to move or delete messages on your local mail client . Verify whether rules or filters exist to move or delete messages on your local mail client . Allow time to ensure there is not a message delay. Allow time to ensure there is not a message delay. Investigate whether the sender received a bounce message. If so, see Common email bounce messages for possible solutions. Investigate whether the sender received a bounce message. If so, see Common email bounce messages for possible solutions. Determine if the message went to an alias, contact, group list, or distribution list because these types of addresses do not deliver any message flagged as spam. Note: Adding the sending address to your safelist does not correct this issue. No configuration allows the system to forward spam. Determine if the message went to an alias,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: right Microsoft 365 solutions for your specific business needs. Oracle We help you adopt new cloud-based Oracle applications and manage legacy Oracle apps and databases faster and with less risk. SAP Accelerate SAP adoption and optimization by engaging a team of certified experts and managed services across multicloud solutions that integrate across your environment. SAP on Google Cloud Essential tools and capabilities across a global platform, backed by Rackspace Application Services. SharePoint Discover how Microsoft SharePoint from Rackspace Technology can help transform the way your business gets work done. Sitecore We help you make the most of your digital experience platforms and turn more casual browsers into dedicated customers. Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: right Microsoft 365 solutions for your specific business needs. Oracle We help you adopt new cloud-based Oracle applications and manage legacy Oracle apps and databases faster and with less risk. SAP Accelerate SAP adoption and optimization by engaging a team of certified experts and managed services across multicloud solutions that integrate across your environment. SAP on Google Cloud Essential tools and capabilities across a global platform, backed by Rackspace Application Services. SharePoint Discover how Microsoft SharePoint from Rackspace Technology can help transform the way your business gets work done. Sitecore We help you make the most of your digital experience platforms and turn more casual browsers into dedicated customers. Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: subdomain level, as well as catching any unauthorized subdomains attempting to spoof your brand. Configure an umbrella DMARC policy on the root domain, and create subdomain-specific DMARC policies based on the specific requirements and class of mail it represents. For example, you might use p=quarantine on your primary domain (person-to-person email), but p=reject on your outbound-only transactional email (support tickets). Taking this step also ensures that the root domain catches all DMARC reporting that might be missed or misconfigured at the subdomain level, as well as catching any unauthorized subdomains attempting to spoof your brand. Updated 5 days ago

Output: subdomain level, as well as catching any unauthorized subdomains attempting to spoof your brand. Configure an umbrella DMARC policy on the root domain, and create subdomain-specific DMARC policies based on the specific requirements and class of mail it represents. For example, you might use p=quarantine on your primary domain (person-to-person email), but p=reject on your outbound-only transactional email (support tickets). Taking this step also ensures that the root domain catches all DMARC reporting that might be missed or misconfigured at the subdomain level, as well as catching any unauthorized subdomains attempting to spoof your brand. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/blog/2025-state-cloud-report The 2025 State of Cloud Report January 14, 2025 by Rackspace Technology Staff Generative AI, multicloud and hybrid cloud adoption and workload-specific strategies are reshaping the cloud landscape. How ready are you to take full advantage of these shifts? The 2025 State of Cloud Report offers practical insights and actionable strategies for IT decision-makers looking to stay ahead in the evolving digital landscape. Based on a global survey of 1,420 IT professionals, this comprehensive report reveals how organizations are leveraging cloud technologies to thrive in a time of rapid innovation. To view the infographic, scroll down, or click here to download a PDF version. Commissioned by Rackspace Technology ® and Coleman Parkes Research , this comprehensive report is based on a global survey of 1,420 cloud and technology professionals from a wide range of industries financial services, manufacturing, retail, hospitality, government and healthcare. Conducted in late 2024, the survey explores the latest trends in cloud adoption, key technology focus areas and the shared challenges organizations face as they build or refine their cloud strategies. Download your copy today to explore: Trends accelerating the adoption of multicloud and hybrid cloud solutions The continued importance of private cloud for critical workloads in highly regulated industries How IT leaders are tackling talent shortages, cost pressures and integration challenges The transformative role of AI in enhancing resilience, security and analytics Whether you’re evaluating your multicloud strategy, navigating private cloud requirements or integrating generative AI into your operations, this report can help to inform your decisions. Get your complimentary copy of the 2025 State of Cloud Report today . Amazon Bedrock AgentCore Preview: A Solutions Architect’s First Look at the New Agentic AI Platform November 13th, 2025 My Journey of Building a Terraform AI Agent — Automating Cloud Infrastructure with AI October 31st, 2025 Microsoft's 2025 Licensing Evolution: Transform Change into Opportunity October 9th, 2025 7 Critical AWS Architecture Risks: How to Assess and Remediate Security Gaps September 25th, 2025 From Data Rich to Insight Rich: A Cloud Charter for 2025 September 2nd, 2025 Blog Links Rackspace Insights FAIR AI Insights Newsroom Investor Relations Media Kit

Output: URL: https://www.rackspace.com/blog/2025-state-cloud-report The 2025 State of Cloud Report January 14, 2025 by Rackspace Technology Staff Generative AI, multicloud and hybrid cloud adoption and workload-specific strategies are reshaping the cloud landscape. How ready are you to take full advantage of these shifts? The 2025 State of Cloud Report offers practical insights and actionable strategies for IT decision-makers looking to stay ahead in the evolving digital landscape. Based on a global survey of 1,420 IT professionals, this comprehensive report reveals how organizations are leveraging cloud technologies to thrive in a time of rapid innovation. To view the infographic, scroll down, or click here to download a PDF version. Commissioned by Rackspace Technology ® and Coleman Parkes Research , this comprehensive report is based on a global survey of 1,420 cloud and technology professionals from a wide range of industries financial services, manufacturing, retail, hospitality, government and healthcare. Conducted in late 2024, the survey explores the latest trends in cloud adoption, key technology focus areas and the shared challenges organizations face as they build or refine their cloud strategies. Download your copy today to explore: Trends accelerating the adoption of multicloud and hybrid cloud solutions The continued importance of private cloud for critical


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/best-practices-for-sending-person-to-person-email This article provides best practices that can help you avoid having your legitimate person-to-person email messages flagged as spam by increasingly strict and sophisticated spam filters. If you need recommendations for sending email to many recipients, see Best Practices for Sending Emails to Many Recipients . If you receive a bounce message when sending an email, see our list of Common Email Bounce Messages for more information. Before You Begin For more information on prerequisite terminology, see Rackspace Email Support Terminology . For a video tutorial, see Rackspace Email - Spam Flags: Best Sending Practices . Best practices To ensure that the person-to-person emails that you send through the Rackspace mail system reach their destination, use the following best practices. Most reputable mail providers also provide their own recommendations, and we encourage you to read those as well. Basic Technical Trust Even for person-to-person email, your domain must be authenticated. Setting up SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail ) verifies to the receiving server that the email truly came from your domain, dramatically increasing trust and deliverability. Make your message layout clear and simple. Avoid overly dense, complex, or poorly constructed HTML. The most common spam indicator is broken or non-standard HTML (e.g., missing or empty tags, poor formatting), often created by older content programs. Simple formatting like bolding, bullet points, and simple color changes is generally acceptable. If you send HTML email, ensure that it is properly constructed. Items like missing or empty tags, poor formatting, and nonstandard conventions are spam indicators. Do not use invisible web-based tracking tools in your emails, and do not insert active components (such as JavaScript, ActiveX, and plug-ins) in your message. If you need rich media content, link to a media-rich page on your website. Use a mail client that provides features such as providing HTML and text versions of the message content, correctly constructed and formatted email headers, and adherence to specifications for sending email. Do not use links that contain IP addresses. All reputable sites on the Internet use domain names to identify themselves. Using IP addresses is a trigger for spam filters. If you link to other companies’ sites in your message content, ensure that they are reputable sites. Providing links to disreputable sites in your message content will cause your email to be marked

Output: URL: https://docs.rackspace.com/docs/best-practices-for-sending-person-to-person-email This article provides best practices that can help you avoid having your legitimate person-to-person email messages flagged as spam by increasingly strict and sophisticated spam filters. If you need recommendations for sending email to many recipients, see Best Practices for Sending Emails to Many Recipients . If you receive a bounce message when sending an email, see our list of Common Email Bounce Messages for more information. Before You Begin For more information on prerequisite terminology, see Rackspace Email Support Terminology . For a video tutorial, see Rackspace Email - Spam Flags: Best Sending Practices . Best practices To ensure that the person-to-person emails that you send through the Rackspace mail system reach their destination, use the following best practices. Most reputable mail providers also provide their own recommendations, and we encourage you to read those as well. Basic Technical Trust Even for person-to-person email, your domain must be authenticated. Setting up SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail ) verifies to the receiving server that the email truly came from your domain, dramatically increasing trust and deliverability. Make your message layout clear and simple. Avoid overly dense, complex, or poorly constructed HTML. The most common


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Conduct a tradeoff analysis between your current state and your desired end state Define several options for optimization Innovation and growth Modernize your IT environment and DevOps processes for greater agility. Assess the market and your competition for growth opportunities Evaluate your current IT environment and operational processes to identify areas for improvement Identify potential technologies and best practices to drive greater innovation Develop several options for evaluation and selection Outline a strategy and roadmap for implementation Mergers and acquisitions Bring disparate processes, technologies, operations and cultures together to keep your business running smoothly. Conduct a broad analysis of your combined business estate Establish goals aligned to your business strategy Determine areas for consolidation and expansion Define a recommended path forward that fits with your processes, technologies, operations and culture Cloud security Drive integrated security across your data, applications and clouds. We’ll work with you to: Conduct a security assessment of your environment Determine shortfalls and vulnerabilities Review potential solutions based on your organizational goals and capabilities Select the right approach to secure your cloud environments Explore cloud security solutions → Governance Take control of your clouds with appropriate governance and business operations practices. Evaluate your current governance structure and operations Establish your governance goals and outcomes Apply our lessons learned and best practices Define your future-state governance structure and the steps to make it a reality Data modernization Turn your data into insights that deliver outcomes. Define the goals you want data to help you achieve Review your current data environment Conduct a gap analysis to determine the changes to be implemented Present options for modernizing your data Create a recommended roadmap for data modernization Explore data modernization solutions → See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Decades of expertise matched with thousands of experts Expert guidance so you can maximize the benefits of modern cloud. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. Best Consultancy or System Integrator 2020, The Cloud Awards The Forrester Wave™: Hosted Private Cloud Services in North America and Europe, Q2 2020 AWS Premier Consulting Partner AWS MAP Partner One of the leading AWS consulting partners with 14 competencies Dell Technologies Four-time Partner of the Year Award Dell Titanium CSP Partner Google Cloud First Premier Managed Services Partner

Output: Conduct a tradeoff analysis between your current state and your desired end state Define several options for optimization Innovation and growth Modernize your IT environment and DevOps processes for greater agility. Assess the market and your competition for growth opportunities Evaluate your current IT environment and operational processes to identify areas for improvement Identify potential technologies and best practices to drive greater innovation Develop several options for evaluation and selection Outline a strategy and roadmap for implementation Mergers and acquisitions Bring disparate processes, technologies, operations and cultures together to keep your business running smoothly. Conduct a broad analysis of your combined business estate Establish goals aligned to your business strategy Determine areas for consolidation and expansion Define a recommended path forward that fits with your processes, technologies, operations and culture Cloud security Drive integrated security across your data, applications and clouds. We’ll work with you to: Conduct a security assessment of your environment Determine shortfalls and vulnerabilities Review potential solutions based on your organizational goals and capabilities Select the right approach to secure your cloud environments Explore cloud security solutions → Governance Take control of your clouds with appropriate governance and business operations practices. Evaluate your current governance structure and


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: . Copy these instructions by clicking COPY INSTRUCTIONS before clicking OK, GOT IT . The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the hostname provided. For example, if your control panel site is going to be cp.yourdomainexample.com , you would change the hostname to cp or cp.yourdomainexample.com . The following tables illustrate this change. Before DNS change: Record type Host Point-to or address A @ 000.00.000.00 After DNS change: Record type Host Point-to or address CNAME cp pl-10.admin.emailsrvr.com The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the hostname provided. For example, if your control panel site is going to be cp.yourdomainexample.com , you would change the hostname to cp or cp.yourdomainexample.com . The following tables illustrate this change. Before DNS change: After DNS change: If your existing DNS record is already a CNAME, update the existing hostname to the new one provided. Example DNS entry: Record type Host Point-to or address CNAME cp pl-10.admin.emailsrvr.com If your existing DNS record is already a CNAME, update the existing hostname to the new one provided. Example DNS entry: Note: For specific instructions on editing your DNS records, contact your DNS host. Find your DNS host here. The site now appears in the Custom Control Panel listing. After the DNS change is propagated, a green "locked" icon appears to the right of the name to show that the site is secure. Updated 5 days ago

Output: . Copy these instructions by clicking COPY INSTRUCTIONS before clicking OK, GOT IT . The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the hostname provided. For example, if your control panel site is going to be cp.yourdomainexample.com , you would change the hostname to cp or cp.yourdomainexample.com . The following tables illustrate this change. Before DNS change: Record type Host Point-to or address A @ 000.00.000.00 After DNS change: Record type Host Point-to or address CNAME cp pl-10.admin.emailsrvr.com The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the hostname provided. For example, if your control panel site is going to be cp.yourdomainexample.com , you would change the hostname to cp or cp.yourdomainexample.com . The following tables illustrate this change. Before DNS change: After DNS change: If your existing DNS record is already a CNAME, update the existing hostname to the new one provided. Example DNS entry: Record type Host


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: data-driven growth opportunities. Databases Deploy the right database management systems to maximize the value of your data and increase agility. Related resources Learn more about services to support your analytics platforms. 4 Strategies to Avoid the Data Swamp 4 Strategies to Avoid the Data Swamp Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: data-driven growth opportunities. Databases Deploy the right database management systems to maximize the value of your data and increase agility. Related resources Learn more about services to support your analytics platforms. 4 Strategies to Avoid the Data Swamp 4 Strategies to Avoid the Data Swamp Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/set-up-multifactor-authentification-applications-for-cloud-office Prerequisites Applies to: Administrator and User Difficulty: Easy Time Needed: About 15 minutes Tools Needed: Internet Browser access and a mobile device with an active network connection For more information about prerequisite terminology, see Cloud Office support terminology . Multi-factor authentication (MFA) requires users to give a second form of authentication when accessing their accounts. This second form of authentication is an extra layer of security and minimizes the chances of account compromise. MFA for both the Cloud Office Control Panel and Rackspace Email Webmail can use an authenticator application. When configuring MFA for the first time, users have the option to receive a Short Message Service (SMS) text message or use an authenticator app. You can use any Time-based One Time Password (TOTP) app. This article provides an overview of a few options that you can use and instructions for configuring your account for each application. Warning: These are third-party apps, which Rackspace doesn't own or support Use these apps at your discretion. Use the following steps to configure the Microsoft® Authenticator® mobile app for use with your Cloud Office Control Panel admin login: Install the Microsoft Authenticator app from the iOS App Store® or the Android Google Play Store®. Install the Microsoft Authenticator app from the iOS App Store® or the Android Google Play Store®. Open the Microsoft Authenticator app and select Scan QR Code . If you previously configured the Microsoft Authenticator app, you can tap the three vertical dots in the app's top-right corner, select + Add Account , and choose Other account to continue. Note: When selecting Scan QR Code , you must allow the Microsoft Authenticator app to take pictures or a video to scan the QR code in the following steps. Open the Microsoft Authenticator app and select Scan QR Code . If you previously configured the Microsoft Authenticator app, you can tap the three vertical dots in the app's top-right corner, select + Add Account , and choose Other account to continue. Note: When selecting Scan QR Code , you must allow the Microsoft Authenticator app to take pictures or a video to scan the QR code in the following steps. After selecting Scan QR Code , navigate to the Cloud Office Control Panel , enter your administrator credentials in the fields provided, and select Log In . After selecting Scan QR Code , navigate to

Output: URL: https://docs.rackspace.com/docs/set-up-multifactor-authentification-applications-for-cloud-office Prerequisites Applies to: Administrator and User Difficulty: Easy Time Needed: About 15 minutes Tools Needed: Internet Browser access and a mobile device with an active network connection For more information about prerequisite terminology, see Cloud Office support terminology . Multi-factor authentication (MFA) requires users to give a second form of authentication when accessing their accounts. This second form of authentication is an extra layer of security and minimizes the chances of account compromise. MFA for both the Cloud Office Control Panel and Rackspace Email Webmail can use an authenticator application. When configuring MFA for the first time, users have the option to receive a Short Message Service (SMS) text message or use an authenticator app. You can use any Time-based One Time Password (TOTP) app. This article provides an overview of a few options that you can use and instructions for configuring your account for each application. Warning: These are third-party apps, which Rackspace doesn't own or support Use these apps at your discretion. Use the following steps to configure the Microsoft® Authenticator® mobile app for use with your Cloud Office Control Panel admin login: Install the Microsoft Authenticator app from the iOS App Store® or the Android


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: DLF Bldg No. 9, Tower A 3rd and 6th Floor DLF Cyber City Gurgaon India One Raffles Place #54-00 Singapore 048616 Singapore Raidurg Village, Serilingampally Mandal Parcel-2, Unit 2 (Argus Block) 9th Floor, Survey No. 83/1 Ranga Reddy District 500081 Hyderabad India Middle East Sheikh Zayed Road, The Greens, The Onyx, Tower 2 1123, 1124, 1125 & 1126 Dubai United Arab Emirates 267 El Geish St., Kornish, Stanly 4th floor, apt 43 Alexandria Egypt Greek Campus – Unit A06 Mall of Arabia Gate 5,Juhayna Square 6 of October City Giza Egypt

Output: DLF Bldg No. 9, Tower A 3rd and 6th Floor DLF Cyber City Gurgaon India One Raffles Place #54-00 Singapore 048616 Singapore Raidurg Village, Serilingampally Mandal Parcel-2, Unit 2 (Argus Block) 9th Floor, Survey No. 83/1 Ranga Reddy District 500081 Hyderabad India Middle East Sheikh Zayed Road, The Greens, The Onyx, Tower 2 1123, 1124, 1125 & 1126 Dubai United Arab Emirates 267 El Geish St., Kornish, Stanly 4th floor, apt 43 Alexandria Egypt Greek Campus – Unit A06 Mall of Arabia Gate 5,Juhayna Square 6 of October City Giza Egypt


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/applications/cloud-native On this page: Business Challenge Use Cases Case Study Supported Platforms Resources Get Started The next generation of applications will be built cloud-native Cloud native application development is as much a philosophy as it is a set of tools. While the traditional application development divides development and hosting into discrete silos - the cloud native approach considers all factors together from day one. It avoids treating the cloud like a collection of virtual machines and embraces all the intrinsic benefits that the cloud was built to offer. This approach opens up a world of possibilities to leverage technologies that simply couldn’t be integrated after the fact and allows you to build applications that function unlike any legacy application ever could. Use Cases Integrated UX + Dev + Ops Our unique interdisciplinary process combines UI/UX design, custom software development and a DevOps approach to cloud architecture and management. Serverless Black Belts Dedicated architects and engineers with focus and expertise exclusively on serverless application development. End-to-End Service Delivery of all backend applications, APIs, integrations, and UI to turn your idea into a fully-realized application. Agile Approach Our inherently agile approach allows for careful control over project activities and deliverables, while leaving room to adapt quickly to new challenges. By embracing a culture of experimentation, learning and iteration, our team builds better products faster. AWS Serverless Enablement & Ideation Workshop Gain hands-on experience building serverless applications and kick-start your modern application development journey. Move past the complexities of public cloud technologies, modern architectures and the new processes and development workflows that come with them. Schedule your AWS Serverless Enablement & Ideation Workshop today to gain a baseline knowledge of serverless technologies, architectures and development workflows that can help you fast-track adoption of modern application development across your organization. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. A leader in the 2020 Gartner Magic Quadrant for Public Cloud Infrastructure Professional and Man

Output: URL: https://www.rackspace.com/applications/cloud-native On this page: Business Challenge Use Cases Case Study Supported Platforms Resources Get Started The next generation of applications will be built cloud-native Cloud native application development is as much a philosophy as it is a set of tools. While the traditional application development divides development and hosting into discrete silos - the cloud native approach considers all factors together from day one. It avoids treating the cloud like a collection of virtual machines and embraces all the intrinsic benefits that the cloud was built to offer. This approach opens up a world of possibilities to leverage technologies that simply couldn’t be integrated after the fact and allows you to build applications that function unlike any legacy application ever could. Use Cases Integrated UX + Dev + Ops Our unique interdisciplinary process combines UI/UX design, custom software development and a DevOps approach to cloud architecture and management. Serverless Black Belts Dedicated architects and engineers with focus and expertise exclusively on serverless application development. End-to-End Service Delivery of all backend applications, APIs, integrations, and UI to turn your idea into a fully-realized application. Agile Approach Our inherently agile approach allows for careful control over project activities and deliverables, while


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: increase efficiency and deliver the future. World-class automation and standardization We’ve made extensive investments in automation, with over 60% of our workloads currently automated — resulting in increased reliability, higher efficiency and better outcomes for our customers. And with AI automation, we can better predict failures and enable quicker recovery. We also reduce the burden of multicloud for our customers by providing a unified administrative tooling experience, with Rackspace Fabric™. By bringing together service management, portals, billing, authentication and automation, Rackspace Fabric reduces significant points of friction for multicloud adopters. Robust portfolio Our offerings help customers adopt and migrate to new technologies, so they can modernize the way they do business. Across multicloud, applications, data and security, we have the experts you need to power your future. Then, we operate those environments and help you leverage the innovative power of the cloud to accelerate your business — with technologies such as serverless, containers and IoT. Decades of expertise matched with thousands of experts Expert guidance so you can maximize the benefits of modern cloud. "We know with Rackspace Technology that the quality is high and we're getting competent engineers that can support our own teams. We only have a small team of engineers, so it's important we have the right partners in place that help us grow." See more case studies Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to start the conversation? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Output: increase efficiency and deliver the future. World-class automation and standardization We’ve made extensive investments in automation, with over 60% of our workloads currently automated — resulting in increased reliability, higher efficiency and better outcomes for our customers. And with AI automation, we can better predict failures and enable quicker recovery. We also reduce the burden of multicloud for our customers by providing a unified administrative tooling experience, with Rackspace Fabric™. By bringing together service management, portals, billing, authentication and automation, Rackspace Fabric reduces significant points of friction for multicloud adopters. Robust portfolio Our offerings help customers adopt and migrate to new technologies, so they can modernize the way they do business. Across multicloud, applications, data and security, we have the experts you need to power your future. Then, we operate those environments and help you leverage the innovative power of the cloud to accelerate your business — with technologies such as serverless, containers and IoT. Decades of expertise matched with thousands of experts Expert guidance so you can maximize the benefits of modern cloud. "We know with Rackspace Technology that the quality is high and we're getting competent engineers that can support our own teams. We only have a small


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar, {Burma} Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda St Kitts & Nevis St Lucia Saint Vincent & the Grenadines Samoa San Marino Sao Tome & Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe Message I would like to send my contact information to FAIR/Rackspace Technology so that FAIR/Rackspace Technology can share additional information about products, services, thought leadership and invitations to flagship events with me by email. Select Yes or No from the dropdown list.:* Yes No By submitting this form, I acknowledge that someone from FAIR/Rackspace Technology will contact me via email or phone to discuss my request.

Output: Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar, {Burma} Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda St Kitts & Nevis St Lucia Saint Vincent & the Grenadines Samoa San Marino Sao Tome & Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe Message I would like to send my contact information to FAIR/Rackspace Technology so that FAIR/Rackspace Technology can share additional information about products, services, thought leadership and invitations to flagship events with me by email. Select Yes or No from the dropdown list.:* Yes No By submitting this form, I acknowledge that someone from FAIR/Rackspace Technology will contact me via email or phone to discuss my request.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: support models for a cloud native world Rackspace Elastic Engineering See how Rackspace Elastic Engineering breaks down the traditional build and operate barriers and opens up new possibilities to accelerate innovation. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 25+ years. Leader in PeMa Quadrant: Gen AI Services Providers, 2024 Leader in ISG Provider Lens: Multi Public Cloud Solutions & Services, 2024 Major Player in IDC Marketscape: Worldwide Cloud Professional Services 2024 Vendor Assessment Leader in ISG Provider Lens: Google Cloud Ecosystem, 2025 Leader in ISG Provider Lens: Microsoft AI and Cloud Ecosystem Global 2025 Leader in ISG Provider Lens: Cybersecurity Solutions & Services, 2025 Leader in ISG Provider Lens: AWS Partners Ecosystem, 2024 Niche Player in Gartner Magic Quadrant and Critical Capabilities for Public Cloud IT Transformation Services, 2024 Major Player in IDC Marketscape: Worldwide Managed Public Cloud Services 2023 Vendor Assessment Contender in Forrester Wave™: Multicloud Managed Services Providers, 2023 AWS Premier Consulting partner 18 AWS competencies 15 AWS service delivery designations Google Cloud Platform Partner of the Year: Breakthrough (2018) | Infrastructure (2019) | Migration (2018) Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. Amazon Web Services Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility. Google Cloud Accelerate your business with Rackspace Services and tailored solutions on Google Cloud's innovative technology. Microsoft Azure Solve cloud challenges with a managed Microsoft Azure solution that helps you build new revenue streams, increase efficiency and deliver incredible experiences. Related resources Learn more about services to support your cloud optimization. Three Benefits of Embracing a FinOps Approach to Cloud Management YouLend Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge

Output: support models for a cloud native world Rackspace Elastic Engineering See how Rackspace Elastic Engineering breaks down the traditional build and operate barriers and opens up new possibilities to accelerate innovation. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 25+ years. Leader in PeMa Quadrant: Gen AI Services Providers, 2024 Leader in ISG Provider Lens: Multi Public Cloud Solutions & Services, 2024 Major Player in IDC Marketscape: Worldwide Cloud Professional Services 2024 Vendor Assessment Leader in ISG Provider Lens: Google Cloud Ecosystem, 2025 Leader in ISG Provider Lens: Microsoft AI and Cloud Ecosystem Global 2025 Leader in ISG Provider Lens: Cybersecurity Solutions & Services, 2025 Leader in ISG Provider Lens: AWS Partners


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: webhooks, so be sure to configure your monitoring tool for the right account. In the Monitoring Service section, select the tool that you want to add to your account. In the Monitoring Service section, select the tool that you want to add to your account. In the Severity section, choose the appropriate priority level for incidents reported by your monitoring tool. The webhook has the following format: Base URL - https://watchman.api.manage.rackspace.com/ Version - API version. Currently v1 only Cloud Account - The account type and number. For example, faws:accountNumber , azure:subscriptionID , or gcp:projectName Webhook/service - Service is the monitoring tool. For example, webhook/newrelic or webhook/datadog Secret - A unique value to the corresponding cloud account and severity combination Severity - The supported severity levels are low, normal, high, urgent, and emergency. In the Severity section, choose the appropriate priority level for incidents reported by your monitoring tool. The webhook has the following format: Base URL - https://watchman.api.manage.rackspace.com/ Version - API version. Currently v1 only Cloud Account - The account type and number. For example, faws:accountNumber , azure:subscriptionID , or gcp:projectName Webhook/service - Service is the monitoring tool. For example, webhook/newrelic or webhook/datadog Secret - A unique value to the corresponding cloud account and severity combination Severity - The supported severity levels are low, normal, high, urgent, and emergency. Copy or save the webhook and use it to configure your monitoring tool. For more information about configuring tools, see Configure your monitoring tool . Copy or save the webhook and use it to configure your monitoring tool. For more information about configuring tools, see Configure your monitoring tool . If you have any issues, see Troubleshooting . Updated 5 days ago

Output: webhooks, so be sure to configure your monitoring tool for the right account. In the Monitoring Service section, select the tool that you want to add to your account. In the Monitoring Service section, select the tool that you want to add to your account. In the Severity section, choose the appropriate priority level for incidents reported by your monitoring tool. The webhook has the following format: Base URL - https://watchman.api.manage.rackspace.com/ Version - API version. Currently v1 only Cloud Account - The account type and number. For example, faws:accountNumber , azure:subscriptionID , or gcp:projectName Webhook/service - Service is the monitoring tool. For example, webhook/newrelic or webhook/datadog Secret - A unique value to the corresponding cloud account and severity combination Severity - The supported severity levels are low, normal, high, urgent, and emergency. In the Severity section, choose the appropriate priority level for incidents reported by your monitoring tool. The webhook has the following format: Base URL - https://watchman.api.manage.rackspace.com/ Version - API version. Currently v1 only Cloud Account - The account type and number. For example, faws:accountNumber , azure:subscriptionID , or gcp:projectName Webhook/service - Service is the monitoring tool. For example, webhook/newrelic or webhook/datadog Secret - A unique value to the


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: : Username: [email protected] Password: (password created during user creation) FAQ No. Admins are responsible for updating their domain’s DNS records. Rackspace does not have access to your externally hosted DNS and cannot accept access to external DNS hosting accounts. Appendix The default domain in Office 365® is {tenantName}.onmicrosoft.com . Until you add your own domain to Office 365, any new users that you create contain the default domain name. To add a domain follow the steps below. Log in to your Office 365 Control Panel . From the left menu, select a drop-down menu labeled “More”. Select Manage In Microsoft 365 Admin Center . From the left menu, select Show All -> Settings , and then select Domains . In the Domains section, click Add Domain . Enter the domain name when prompted, and then click Use this domain . You will be taken to a page titled “Verify that you own the domain.” This step requires you to log in to your domain’s DNS host portal. If you do not know what your DNS host is, see Find your DNS host . Select the Add a TXT record to the domains DNS record option, and then select Continue . Copy the TXT record information provided on the Verify domain page. Log in to your domain’s DNS host portal. Add the TXT record by using the information provided on the Verify domain page. Save this change at your DNS host & allow 15-30 mins for your record to propagate. After the TXT record fully propagates, select Verify in the Microsoft Admin Center . After Office 365 verifies your domain and you are ready to use your services, you need to finalize your setup by configuring the remaining DNS entries for your Office 365 services. Use the following steps to configure the DNS records for your Office 365 services: Log in to your Office 365 Control Panel . From the left menu, select a drop-down menu labeled “More”. Select Manage In Microsoft 365 Admin Center . From the left menu, select Show All -> Settings , and then select Domains . In the Domain section select the Domain you want to configure services for. From the Domain setup wizard, select Continue Setup from the top menu. On the Set up your online services screen, select I’ll manage my own DNS records and click Next . When prompted, select the online services you want to configure. The selection is based on the current licenses that are assigned to your users

Output: : Username: [email protected] Password: (password created during user creation) FAQ No. Admins are responsible for updating their domain’s DNS records. Rackspace does not have access to your externally hosted DNS and cannot accept access to external DNS hosting accounts. Appendix The default domain in Office 365® is {tenantName}.onmicrosoft.com . Until you add your own domain to Office 365, any new users that you create contain the default domain name. To add a domain follow the steps below. Log in to your Office 365 Control Panel . From the left menu, select a drop-down menu labeled “More”. Select Manage In Microsoft 365 Admin Center . From the left menu, select Show All -> Settings , and then select Domains . In the Domains section, click Add Domain . Enter the domain name when prompted, and then click Use this domain . You will be taken to a page titled “Verify that you own the domain.” This step requires you to log in to your domain’s DNS host portal. If you do not know what your DNS host is, see Find your DNS host . Select the Add a TXT record to the domains DNS record option, and then select Continue


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/amr-overview Rackspace Technology leverages cloud-native monitoring systems to deliver the Advanced Monitoring and Resolution service. The monitoring system depends on the cloud platform that you use: CloudWatch on Amazon Web Services Azure Monitor on Microsoft Azure Cloud Monitoring on Google Cloud Platform The monitoring systems listed above are the primary systems used by AMR support teams. While the cloud monitoring service might be available to customer accounts at all service levels, with the AMR service, Rackspace Technology responds to generated alarms. AMR uses the Rackspace Watchman service, which combines monitoring systems, creates support tickets from alarms, and also includes certified experts who take the necessary actions to mitigate the indicated alarm conditions 24x7x365. Additionally, you can configure third-party monitoring services such as New Relic, Datadog, and Prometheus AlertManager to send events to Rackspace Watchman. Rackspace Watchman accepts alarms from multiple providers to create a centralized monitoring hub and notifies both you and Rackspace so that action can be taken against any alarms. See the following example workflow: If you have any further questions, reach out to the Rackspace Support team. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/amr-overview Rackspace Technology leverages cloud-native monitoring systems to deliver the Advanced Monitoring and Resolution service. The monitoring system depends on the cloud platform that you use: CloudWatch on Amazon Web Services Azure Monitor on Microsoft Azure Cloud Monitoring on Google Cloud Platform The monitoring systems listed above are the primary systems used by AMR support teams. While the cloud monitoring service might be available to customer accounts at all service levels, with the AMR service, Rackspace Technology responds to generated alarms. AMR uses the Rackspace Watchman service, which combines monitoring systems, creates support tickets from alarms, and also includes certified experts who take the necessary actions to mitigate the indicated alarm conditions 24x7x365. Additionally, you can configure third-party monitoring services such as New Relic, Datadog, and Prometheus AlertManager to send events to Rackspace Watchman. Rackspace Watchman accepts alarms from multiple providers to create a centralized monitoring hub and notifies both you and Rackspace so that action can be taken against any alarms. See the following example workflow: If you have any further questions, reach out to the Rackspace Support team. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/responsibility/ Our commitment to corporate sustainability Since our inception, Rackspace Technology has built a rich history focused on sustainability. Our latest Environmental, Social and Governance Report goes into great detail about all that we’re doing to build and promote a sustainable future. This report highlights our recent creation of a new role within senior leadership of President of Technology and Sustainability. It also shines light on recent industry recognition we’ve received for our efforts to promote sustainability and conserve resources. Download your copy of the 2025 Sustainability Report. Download now Executing a sustainability strategy built on minimizing waste and maximizing efficiency Our sustainability strategy is built on our commitment to giving more than we take from our planet. One way we bring this commitment to life is through the adoption of renewable energy and adherence to conservation practices across all our facilities. Our dedication to sustainability extends beyond our immediate operations. We also place a strong focus on the development and delivery of innovative solutions that minimize waste and promote efficiency for our customers. By developing and offering customer solutions that emphasize efficiency, we advance our own sustainability goals while leading the way in the delivery of innovative, eco-friendly technologies. Read Rackspace Technology UK Carbon Reduction Plan (CRP) → Download Rackspace Technology Environmental Policy → Incorporating sustainability into partner agreements Environmental sustainability is central to our agreements with external partners. We strive to engage with suppliers who adhere to stringent standards against the use of conflict minerals, and who embrace full lifecycle sustainability in their products and services. We actively seek to ensure that each link in our supply chain embodies our commitment to sustainability. This means selecting suppliers who strive to minimize environmental impacts while upholding strong social and governance standards. Sustainability in action Industry recognition Over the course of 2023, we were proud of the recognition bestowed upon us by our industry peers. Recent accolades include: Being named the AWS North America Sustainability Partner of the Year Receiving recognition at the ESGBusiness Awards Recognition of Srini Koushik, our President of Technology and Sustainability, by SustainableIT.org Receiving the VMware 2023 Lifecycle Services Award for the Americas region Our move to a more efficient office Our transition to a new facility for our San Antonio headquarters will result in a reduced carbon footprint. We expect to see a reduction of 6,007 tons of Scope 1 and Scope 2 CO2 emissions. This will contribute to a 5% overall reduction in CO2 emission, based on 2022 data. Partnerships with Dell and

Output: URL: https://www.rackspace.com/responsibility/ Our commitment to corporate sustainability Since our inception, Rackspace Technology has built a rich history focused on sustainability. Our latest Environmental, Social and Governance Report goes into great detail about all that we’re doing to build and promote a sustainable future. This report highlights our recent creation of a new role within senior leadership of President of Technology and Sustainability. It also shines light on recent industry recognition we’ve received for our efforts to promote sustainability and conserve resources. Download your copy of the 2025 Sustainability Report. Download now Executing a sustainability strategy built on minimizing waste and maximizing efficiency Our sustainability strategy is built on our commitment to giving more than we take from our planet. One way we bring this commitment to life is through the adoption of renewable energy and adherence to conservation practices across all our facilities. Our dedication to sustainability extends beyond our immediate operations. We also place a strong focus on the development and delivery of innovative solutions that minimize waste and promote efficiency for our customers. By developing and offering customer solutions that emphasize efficiency, we advance our own sustainability goals while leading the way in the delivery of innovative, eco-friendly


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/import-and-export-archived-data You can import data into and export data from your archive in Cloud Office. Importing data If you want to import data, create a request ticket in your Control Panel and include your domain name in the request. Rackspace gathers the necessary information and provides you with the best import method. Cost and turnaround time both depend on how much data you want to recover. The fee for data imports is $6 per GB of data. For maximum import completion times, see Time frames for importing and exporting data at the end of this article. Exporting data You can use the following methods to export your data from your Rackspace Archiving account: Export your data from the Archive Manager by creating searches and exporting the results of the searches. For information about how to export the search results, see Export archive search results in Cloud Office . Important: You can export searches with a maximum of 30,000 results or a total size of 20 gigabytes, whichever limit comes first. Export your data from the Archive Manager by creating searches and exporting the results of the searches. For information about how to export the search results, see Export archive search results in Cloud Office . Important: You can export searches with a maximum of 30,000 results or a total size of 20 gigabytes, whichever limit comes first. If you want to get a bulk export of your archived data, we can perform the export and provide you with links from which you can download your data directly. If you have access to an FTP site, provide your credentials, and we can export your data to the FTP site. If you want to get a bulk export of your archived data, we can perform the export and provide you with links from which you can download your data directly. If you have access to an FTP site, provide your credentials, and we can export your data to the FTP site. The pricing for a bulk export is a one-time fee of $6 per GB for EML format and $9 per GB for PST format. When determining which export method to use, consider the following questions: Providing a temporary login for third parties to review search results is much faster than requesting a bulk export. We offer bulk exports in either PST or EML formats. Although PST is a more well-known format, exporting in EML tends to be easier to search, faster for us to produce, and much cheaper. We recommend that you first determine whether there is a preferred format.

Output: URL: https://docs.rackspace.com/docs/import-and-export-archived-data You can import data into and export data from your archive in Cloud Office. Importing data If you want to import data, create a request ticket in your Control Panel and include your domain name in the request. Rackspace gathers the necessary information and provides you with the best import method. Cost and turnaround time both depend on how much data you want to recover. The fee for data imports is $6 per GB of data. For maximum import completion times, see Time frames for importing and exporting data at the end of this article. Exporting data You can use the following methods to export your data from your Rackspace Archiving account: Export your data from the Archive Manager by creating searches and exporting the results of the searches. For information about how to export the search results, see Export archive search results in Cloud Office . Important: You can export searches with a maximum of 30,000 results or a total size of 20 gigabytes, whichever limit comes first. Export your data from the Archive Manager by creating searches and exporting the results of the searches. For information about how to export the search results, see Export archive


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/run-an-off-schedule-backup Log in to Access Rackspace Data Protection . Log in to Access Rackspace Data Protection . On the left side of the screen, click Data Protection dropdown and then select Protection from the navigation menu. On the left side of the screen, click Data Protection dropdown and then select Protection from the navigation menu. The Protection screen will display protection groups for your organization. Click the job that needs a manual job run. The Protection screen will display protection groups for your organization. Click the job that needs a manual job run. Click the three vertical dots next to the desired protection group to bring up the menu, then select Run Now . Click the three vertical dots next to the desired protection group to bring up the menu, then select Run Now . On the following screen you can select what backup type should be taken and which servers in the group should be backed up as part of this manual job run. It is possible to backup only select objects or all objects. On the following screen you can select what backup type should be taken and which servers in the group should be backed up as part of this manual job run. It is possible to backup only select objects or all objects. Click Run Now to start the backup. Click Run Now to start the backup. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/run-an-off-schedule-backup Log in to Access Rackspace Data Protection . Log in to Access Rackspace Data Protection . On the left side of the screen, click Data Protection dropdown and then select Protection from the navigation menu. On the left side of the screen, click Data Protection dropdown and then select Protection from the navigation menu. The Protection screen will display protection groups for your organization. Click the job that needs a manual job run. The Protection screen will display protection groups for your organization. Click the job that needs a manual job run. Click the three vertical dots next to the desired protection group to bring up the menu, then select Run Now . Click the three vertical dots next to the desired protection group to bring up the menu, then select Run Now . On the following screen you can select what backup type should be taken and which servers in the group should be backed up as part of this manual job run. It is possible to backup only select objects or all objects. On the following screen you can select what backup type should be taken and which servers in the group should be backed up


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/reference/getting-started-dlbv3 This Getting Started guide provides information to complete the following tasks: Get your credentials Send a request to the API service Authenticate Concepts To start using the API and run the examples in this section, you need the following items: MyRackspace account number, username, and password Command-line tool or browser client for communicating with the API service You also need the service access endpoint for the load balancer that you want to view and manage. MyRackspace accounts allow you to self-manage data and resources in your Rackspace hosted environment. If you don’t know your account credentials, contact your account administrator, or Rackspace Support.

Output: URL: https://docs.rackspace.com/reference/getting-started-dlbv3 This Getting Started guide provides information to complete the following tasks: Get your credentials Send a request to the API service Authenticate Concepts To start using the API and run the examples in this section, you need the following items: MyRackspace account number, username, and password Command-line tool or browser client for communicating with the API service You also need the service access endpoint for the load balancer that you want to view and manage. MyRackspace accounts allow you to self-manage data and resources in your Rackspace hosted environment. If you don’t know your account credentials, contact your account administrator, or Rackspace Support.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Technology and its customer in respect of information security and privacy, and the permitted cross-border transfer of personal information, please see the Rackspace Technology Customer Data Security and Privacy page . Law Enforcement Information Requests Rackspace Technology aims to provide transparency about the types of requests received from law enforcement and similar government agencies. Furthermore, law enforcement helps to ensure that Rackspace Technology’s services and customer data is protected from abuse or exploitation. Rackspace Technology believes there is a need to strike a balance that both enables effective law enforcement and provides strong privacy protections. Once a year, Rackspace Technology publishes the number of legal demands for customer data received from law enforcement agencies around the world in the Rackspace Technology Law Enforcement Request Disclosure Report . While this report covers law enforcement requests, Rackspace Technology follows the same principles for responding to government requests for all customer data. Government requests for customer data must comply with applicable laws. A subpoena or its local equivalent is required to request non-content data; and a warrant, court order or its local equivalent is required for content data. Rackspace Technology offers strong encryption as one of the many security features available for purchase. Rackspace Technology gives customers the option to manage their own encryption keys. Rackspace Technology does not support legislation that would prohibit or weaken the security or encryption technologies that would have the effect of weakening the security of the services, products or systems that Rackspace Technology offers to customers. Privacy Questions If you are a Rackspace Technology customer and have a privacy related question about Rackspace Technology services or the data that you host with Rackspace Technology, please contact your Rackspace Technology support team or service delivery manager. If you receive hosting or other services from a Rackspace Technology customer, and have privacy related questions about those services, please contact your supplier directly. If you are a California resident and you would like to ask Rackspace Technology to not share or sell your personal information, you may do so by contacting Rackspace Technology via privacy@rackspace.com or by the means described on our Do Not Share or Sell My Personal Information page . If you would like to exercise your rights as to your Personal Information or have questions, concerns, inquiries or complaints about this privacy notice or Rackspace Technology privacy practices, please contact Rackspace Technology at privacy@rackspace.com . Rackspace group entities appoint a DPO where required by law and may also do so voluntarily. Where appointed, the DPO is the Chief Privacy Officer who can be contacted at privacy@rackspace.com . Rackspace group entities outside: (i

Output: Technology and its customer in respect of information security and privacy, and the permitted cross-border transfer of personal information, please see the Rackspace Technology Customer Data Security and Privacy page . Law Enforcement Information Requests Rackspace Technology aims to provide transparency about the types of requests received from law enforcement and similar government agencies. Furthermore, law enforcement helps to ensure that Rackspace Technology’s services and customer data is protected from abuse or exploitation. Rackspace Technology believes there is a need to strike a balance that both enables effective law enforcement and provides strong privacy protections. Once a year, Rackspace Technology publishes the number of legal demands for customer data received from law enforcement agencies around the world in the Rackspace Technology Law Enforcement Request Disclosure Report . While this report covers law enforcement requests, Rackspace Technology follows the same principles for responding to government requests for all customer data. Government requests for customer data must comply with applicable laws. A subpoena or its local equivalent is required to request non-content data; and a warrant, court order or its local equivalent is required for content data. Rackspace Technology offers strong encryption as one of the many security features available for purchase.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Cloud Office Control Panel : Create a password expiration policy: Click Edit Security Settings . Click Edit Security Settings . Check the box next to Password Expires in , and enter your desired value within the field provided. Check the box next to Password Expires in , and enter your desired value within the field provided. Click Update Security Settings to save your changes. Click Update Security Settings to save your changes. Restrict login access to specific IP addresses: Click Edit Security Settings . Click Edit Security Settings . Check the box next to Login restricted to IP address(es) , and enter up to three IP addresses within the field provided. Check the box next to Login restricted to IP address(es) , and enter up to three IP addresses within the field provided. Click Update Security Settings to save your changes. Click Update Security Settings to save your changes. Linked accounts allow a Cloud Office Administrator to seamlessly transition between the Cloud Office Control Panel and the Office 365 Control Panel . Use the following steps to modify your Linked Accounts within the My Profile section of the Cloud Office Control Panel : Link a Microsoft 365 admin ID: Navigate to the Microsoft 365 section of the Cloud Office Control Panel . Navigate to the Microsoft 365 section of the Cloud Office Control Panel . Click Sign In With Your Microsoft Admin Account . Click Sign In With Your Microsoft Admin Account . Sign In by using your Microsoft 365 Admin Credentials when prompted to link your account successfully. Sign In by using your Microsoft 365 Admin Credentials when prompted to link your account successfully. Unlink accounts: Click Unlink Account within the Linked Accounts section of My Profile . Click Unlink Account within the Linked Accounts section of My Profile . Click Unlink Account once again when prompted to save your changes. Click Unlink Account once again when prompted to save your changes. Note: Unlinking an account requires you to be signed-in to both your Cloud Office Control Panel administrator as well as your Microsoft 365 Administrator. For more information regarding the management of other Cloud Office Administrators within your account, reference our Email Administrator Management Documentation . Updated 5 days ago

Output: Cloud Office Control Panel : Create a password expiration policy: Click Edit Security Settings . Click Edit Security Settings . Check the box next to Password Expires in , and enter your desired value within the field provided. Check the box next to Password Expires in , and enter your desired value within the field provided. Click Update Security Settings to save your changes. Click Update Security Settings to save your changes. Restrict login access to specific IP addresses: Click Edit Security Settings . Click Edit Security Settings . Check the box next to Login restricted to IP address(es) , and enter up to three IP addresses within the field provided. Check the box next to Login restricted to IP address(es) , and enter up to three IP addresses within the field provided. Click Update Security Settings to save your changes. Click Update Security Settings to save your changes. Linked accounts allow a Cloud Office Administrator to seamlessly transition between the Cloud Office Control Panel and the Office 365 Control Panel . Use the following steps to modify your Linked Accounts within the My Profile section of the Cloud Office Control Panel : Link a Microsoft 365 admin ID: Navigate


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/services/professional-services On this page: Overview Use Cases Case Study Supported Platforms Resources Get Started Eliminate technical debt, fix flawed security and bring disparate data together with our IT security professional services. When your technology environment is working for you, your company can focus on getting ahead rather than on what holds you back. Our experts design and build cloud solutions that move your business forward. Using cloud-native approaches based on leading DevOps practices, we help you modernize your applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We’ve assembled a professional services team that brings you expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. We make keeping up with rapidly changing cloud technologies our business, so you can get the most out of yours. Cloud Offerings Cloud Strategy Cloud strategy architecture roadmap: Develop a cloud strategy and architecture roadmap using a structured Cloud Adoption Framework and expert guidance. CIO advisory workshop: Complimentary advisory session to discuss how leading organizations are using the public cloud to make shifts across technology, processes and people to drive business solutions. Cloud Readiness Assessment: Cloud expert-led, multi-week consultative engagement that equips you with a holistic review of your IT environment, and provides a strategic plan with actionable insights and unbiased recommendations. Cloud Maturity Workshop: A complete, objective people, process and technology assessment against cloud best practices so you know what development areas your business should prioritize. FinOps Assessment Workshop: FinOps consultant led, two-day, interactive workshop to discuss components of best-in-class cost governance practices, highlighting potential configuration gaps and building a prioritized roadmap for optimal cost savings. Cloud Migration Platform migrations: Execute a fit-for-purpose migration of application workloads by lifting, shifting and optimizing VM-based workloads to the cloud. Landing Zone: Deliver a fully functional, secure and optimized foundation for your first workload in the public cloud. Lift-and-shift migrations: Accelerate your time-to-market with a fast and proven application migration to the public cloud in a like-for-like manner that minimizes disruption, downtime and risk. Pipeline Driven Migration: Accelerate your application-focused migration journey to the cloud and add modern automation. Modern Cloud Infrastructure Take advantage of a Modern Cloud Infrastructure solution across 11 services aimed at creating a secure, resilient, and enterprise-grade cloud environment. Our certified experts

Output: URL: https://www.rackspace.com/services/professional-services On this page: Overview Use Cases Case Study Supported Platforms Resources Get Started Eliminate technical debt, fix flawed security and bring disparate data together with our IT security professional services. When your technology environment is working for you, your company can focus on getting ahead rather than on what holds you back. Our experts design and build cloud solutions that move your business forward. Using cloud-native approaches based on leading DevOps practices, we help you modernize your applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. We’ve assembled a professional services team that brings you expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. We make keeping up with rapidly changing cloud technologies our business, so you can get the most out of yours. Cloud Offerings Cloud Strategy Cloud strategy architecture roadmap: Develop a cloud strategy and architecture roadmap using a structured Cloud Adoption Framework and expert guidance. CIO advisory workshop: Complimentary advisory session to discuss how leading organizations are using the public cloud to make shifts across technology, processes and people to drive business solutions. Cloud Readiness


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: is secure? Our dedicated hosting environment is PCI-certified to meet stringent security standards for storing and managing data. We also offer Managed Security Services to help protect your non-profit organization from persistent threats and cyberattacks. Scalability When you’re in the business of helping those in need, your success relies on your ability to efficiently scale your services. Especially when there’s an event that drives people to your site, wanting to help. Let us help you create a scalable environment that adjusts according to demand. You’ll pay only for what you use, which saves you money. This budget-friendly approach helps ensure your applications are available to your donors, volunteers and staff — wherever they are — using their preferred device. Legacy systems Just because your organization relies on older legacy applications doesn’t mean you need to abandon those apps for the latest technologies. Our experts can show you how to leverage the capabilities of new technologies, to help you run your legacy apps more effectively and securely. At the same time, we’ll also help you identify areas where new technologies make sense, and help you make the switch. By updating your current infrastructure, you’ll be able to run modern applications, as well as securely store, process and analyze all of the data they generate. "Anytime you’re moving a data center, it’s a daunting proposition that takes a lot of planning. Rackspace really came in and managed the project for us, helping us with technical expertise." See More Case Studies Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support

Output: is secure? Our dedicated hosting environment is PCI-certified to meet stringent security standards for storing and managing data. We also offer Managed Security Services to help protect your non-profit organization from persistent threats and cyberattacks. Scalability When you’re in the business of helping those in need, your success relies on your ability to efficiently scale your services. Especially when there’s an event that drives people to your site, wanting to help. Let us help you create a scalable environment that adjusts according to demand. You’ll pay only for what you use, which saves you money. This budget-friendly approach helps ensure your applications are available to your donors, volunteers and staff — wherever they are — using their preferred device. Legacy systems Just because your organization relies on older legacy applications doesn’t mean you need to abandon those apps for the latest technologies. Our experts can show you how to leverage the capabilities of new technologies, to help you run your legacy apps more effectively and securely. At the same time, we’ll also help you identify areas where new technologies make sense, and help you make the switch. By updating your current infrastructure, you’ll be able to run modern applications, as


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: alert you of upcoming events, webinars, white papers and promotional campaigns relating to our products and services. If we determine that your explicit consent is needed to send marketing communications, we will obtain that consent before or at the time of Personal Information collection. Rackspace Technology endeavors to protect the security of your Personal Information. Rackspace Technology has implemented appropriate administrative, technical, and physical safeguards to seek to prevent loss, misuse, alteration, unauthorized access to, or unlawful or unnecessary processing of Personal Information (including storing Personal Information on computer servers with limited access that are located in controlled facilities). Unfortunately, Rackspace Technology cannot guarantee that the technical, physical and organizational measures that it takes will prevent every security threat. Nor can Rackspace Technology guarantee that Personal Information will not be improperly accessed, used, altered or destroyed. Rackspace Technology shall notify you of any material breach in accordance with applicable law. To help maintain the security of Personal Information that you provide to Rackspace Technology, you should take common sense steps such as keeping your passwords private. Review and Maintenance This notice may be amended at any time. Changes to this notice become effective when Rackspace Technology notifies of any material changes, and/or posts the revised notice on its website. Rackspace Technology encourages you to review this notice regularly to be informed of how Rackspace Technology is collecting and protecting Personal Information. If Rackspace Technology makes material changes to this notice, Rackspace Technology will take suitable measures to notify you in a manner that is consistent with the significance of the changes made, and as required by applicable law. Contact Rackspace Technology About Privacy If you are a Rackspace Technology customer and have a privacy related question about Rackspace Technology services or the data that you host with Rackspace Technology, please contact your Rackspace Technology support team or service delivery manager. If you receive hosting or other services from a Rackspace Technology customer, and have privacy related questions about those services, please contact your supplier directly (and if a violation of Rackspace’s Acceptable Use Policy, you may report this to Rackspace Technology abuse@rackspacetechnology.com ). Such matters are not covered by or related to this privacy notice. If you would like to exercise your rights as to your Personal Information or have questions, concerns, inquiries or complaints about this privacy notice or Rackspace Technology privacy practices, please contact Rackspace Technology at privacy@rackspace.com. Although electronic notice is preferred, you may also write to Rackspace Technology at: Chief Privacy Officer, Rackspace Technology, 1718 Dry Creek

Output: alert you of upcoming events, webinars, white papers and promotional campaigns relating to our products and services. If we determine that your explicit consent is needed to send marketing communications, we will obtain that consent before or at the time of Personal Information collection. Rackspace Technology endeavors to protect the security of your Personal Information. Rackspace Technology has implemented appropriate administrative, technical, and physical safeguards to seek to prevent loss, misuse, alteration, unauthorized access to, or unlawful or unnecessary processing of Personal Information (including storing Personal Information on computer servers with limited access that are located in controlled facilities). Unfortunately, Rackspace Technology cannot guarantee that the technical, physical and organizational measures that it takes will prevent every security threat. Nor can Rackspace Technology guarantee that Personal Information will not be improperly accessed, used, altered or destroyed. Rackspace Technology shall notify you of any material breach in accordance with applicable law. To help maintain the security of Personal Information that you provide to Rackspace Technology, you should take common sense steps such as keeping your passwords private. Review and Maintenance This notice may be amended at any time. Changes to this notice become effective when Rackspace Technology notifies of any material