Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/data/business-intelligence On this page: Overview Features Success story Resources Get started Gain valuable insights that help you identify opportunities and reduce costs without managing and interpreting the flood of data your business generates. Through Rackspace Technology™ business intelligence solutions, we’ll streamline your analytics processes and manage your data platform for you. Discover customized architectures and solutions designed to help you achieve your goals with on-demand access to expertise and help testing, deploying and managing your applications, along with 24x7x365 support. Business Intelligence Platforms Oracle BI Experience deep expertise in managing Oracle technologies by working with an Oracle Gold Partner. Let us manage your infrastructure and applications, create customized solutions for your business, roll out new implementations, and patch and upgrade as you need it. Turn insights into actions by initiating and integrating processes within your business. Microsoft BI Tap into the expertise of a Microsoft Gold Partner and five-time Hosting Partner of the Year with more than 2,000 Microsoft certifications worldwide. Rest easy with an experienced partner in data warehouse design and development; data integration, quality and management; and delivery of dashboard, analysis and reporting. Discover the cloud platforms that make sense for your business and let us manage your infrastructure or applications, create custom solutions, roll out new implementations, or patch and upgrade as you need it. SAP BI Gain valuable insights into customer behaviors and business data whether its hosted on premises or in the cloud. Tap into the expertise of an SAP Silver Partner with proven experience implementing, managing and supporting SAP. Let us manage your infrastructure and applications, create customized solutions, roll out new implementations, or patch and upgrade as needed. Solve: Insights for your path forward The Road to Trusted Data If stakeholders can’t trust data to make big decisions, what’s the point of collecting, storing and securing it? See More Case Stories Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Our Expertise Explore our expert credentials and industry recognition. Power Your Advantage Discover related solutions to help you achieve smarter business outcomes. Microsoft Azure Solve cloud challenges with a managed Microsoft Azure solution that helps you build new revenue streams, increase efficiency and

Output: URL: https://www.rackspace.com/data/business-intelligence On this page: Overview Features Success story Resources Get started Gain valuable insights that help you identify opportunities and reduce costs without managing and interpreting the flood of data your business generates. Through Rackspace Technology™ business intelligence solutions, we’ll streamline your analytics processes and manage your data platform for you. Discover customized architectures and solutions designed to help you achieve your goals with on-demand access to expertise and help testing, deploying and managing your applications, along with 24x7x365 support. Business Intelligence Platforms Oracle BI Experience deep expertise in managing Oracle technologies by working with an Oracle Gold Partner. Let us manage your infrastructure and applications, create customized solutions for your business, roll out new implementations, and patch and upgrade as you need it. Turn insights into actions by initiating and integrating processes within your business. Microsoft BI Tap into the expertise of a Microsoft Gold Partner and five-time Hosting Partner of the Year with more than 2,000 Microsoft certifications worldwide. Rest easy with an experienced partner in data warehouse design and development; data integration, quality and management; and delivery of dashboard, analysis and reporting. Discover the cloud platforms that make sense for your business and let us manage


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/view-email-headers Prerequisites Applies to: Administrator and User Difficulty: Moderate Time needed: Approximately 5 minutes Tools required: Webmail access, Outlook® Web App access For more information about prerequisite terminology, see Cloud Office support terminology . This article explains how to view message headers within Webmail for Rackspace Email mailboxes, as well as within the Outlook Web App for Hosted Exchange® mailboxes. View headers in Webmail for Rackspace Email Log in to your Rackspace Email mailbox at apps.rackspace.com . Log in to your Rackspace Email mailbox at apps.rackspace.com . Select the message for which you want to view the headers. Select the message for which you want to view the headers. In the Message Preview pane toolbar, click More and select View Full Header . In the Message Preview pane toolbar, click More and select View Full Header . The Full Header box displays the full contents of the message header. The Full Header box displays the full contents of the message header. You have successfully viewed the message headers in Rackspace Email webmail. For additional information regarding reading and updating email headers within Webmail, see our In-depth Support Documentation . View headers in Outlook Web App for Hosted Exchange Log in to your Hosted Exchange mailbox at apps.rackspace.com . Log in to your Hosted Exchange mailbox at apps.rackspace.com . Select the message for which you want to view the headers. Select the message for which you want to view the headers. On the right-hand side of the Message Preview pane, click the down arrow to the right of Reply all , and then select View message details . On the right-hand side of the Message Preview pane, click the down arrow to the right of Reply all , and then select View message details . The Full header box displays all of the contents in the message header. The Full header box displays all of the contents in the message header. You have successfully viewed the message headers in the Outlook Web App. For additional information regarding reading and updating email headers within the Outlook Web App, see our In-depth Support Documentation . Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/view-email-headers Prerequisites Applies to: Administrator and User Difficulty: Moderate Time needed: Approximately 5 minutes Tools required: Webmail access, Outlook® Web App access For more information about prerequisite terminology, see Cloud Office support terminology . This article explains how to view message headers within Webmail for Rackspace Email mailboxes, as well as within the Outlook Web App for Hosted Exchange® mailboxes. View headers in Webmail for Rackspace Email Log in to your Rackspace Email mailbox at apps.rackspace.com . Log in to your Rackspace Email mailbox at apps.rackspace.com . Select the message for which you want to view the headers. Select the message for which you want to view the headers. In the Message Preview pane toolbar, click More and select View Full Header . In the Message Preview pane toolbar, click More and select View Full Header . The Full Header box displays the full contents of the message header. The Full Header box displays the full contents of the message header. You have successfully viewed the message headers in Rackspace Email webmail. For additional information regarding reading and updating email headers within Webmail, see our In-depth Support Documentation . View headers in Outlook Web App for Hosted Exchange Log


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/delete-a-rackspace-email-mailbox This article explains how to delete a Rackspace email mailbox in your Cloud Office Control Panel. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: 5 minutes Tools required: Cloud Office Control Panel access For more information about prerequisite terminology, see Cloud Office support terminology . Block access versus delete Some of the differences between blocking access to a mailbox and deleting a mailbox include the following ones: Blocking a mailbox prevents users from accessing it. It remains on your account, and you continue getting billed for that mailbox while retaining its previous data and receiving new mail sent to it. Blocking a mailbox prevents users from accessing it. It remains on your account, and you continue getting billed for that mailbox while retaining its previous data and receiving new mail sent to it. Deleting a mailbox removes that mailbox and all its data from the Rackspace servers. Deleting a mailbox removes that mailbox and all its data from the Rackspace servers. If you need any of the data in the mailbox, you must export it before deletion, performing the data export through a local mail client , such as Outlook®. Delete a mailbox Perform the following steps to delete a mailbox: Log in to the Cloud Office Control Panel by using your Rackspace Cloud Office admin ID and password. Log in to the Cloud Office Control Panel by using your Rackspace Cloud Office admin ID and password. In the Rackspace Email section, click Mailboxes . In the Rackspace Email section, click Mailboxes . If you have more than one domain, select the domain that contains the mailbox that you want to delete. If you have more than one domain, select the domain that contains the mailbox that you want to delete. Click Manage to the right of the mailbox you want to delete. Click Manage to the right of the mailbox you want to delete. Click DELETE MAILBOX in the upper-right corner. Click DELETE MAILBOX in the upper-right corner. A pop-up message appears informing you of what services and data the operation deletes. After you review the information and want to continue deleting the mailbox, click YES, DELETE MAILBOX . Warning: You can recover a deleted mailbox for up to 14 days. For instructions, see Recover a deleted mailbox . A pop-up message appears informing you of what services and data the operation deletes. After you review the information and want to continue deleting the mailbox, click YES,

Output: URL: https://docs.rackspace.com/docs/delete-a-rackspace-email-mailbox This article explains how to delete a Rackspace email mailbox in your Cloud Office Control Panel. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: 5 minutes Tools required: Cloud Office Control Panel access For more information about prerequisite terminology, see Cloud Office support terminology . Block access versus delete Some of the differences between blocking access to a mailbox and deleting a mailbox include the following ones: Blocking a mailbox prevents users from accessing it. It remains on your account, and you continue getting billed for that mailbox while retaining its previous data and receiving new mail sent to it. Blocking a mailbox prevents users from accessing it. It remains on your account, and you continue getting billed for that mailbox while retaining its previous data and receiving new mail sent to it. Deleting a mailbox removes that mailbox and all its data from the Rackspace servers. Deleting a mailbox removes that mailbox and all its data from the Rackspace servers. If you need any of the data in the mailbox, you must export it before deletion, performing the data export through a local mail client , such as Outlook®. Delete a mailbox Perform the following steps to


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: a team of cost optimization experts provides detailed actions and recommendations to maximize workload performance while saving money and supplementing your IT staff. The Optimizer service includes: Unified billing for all of customer Rackspace Technology platforms and other managed public cloud accounts Access to the Rackspace Technology Customer Portal for account and user management Rackspace Technology provides cost optimization guidance and assistance through cloud-native and third-party tooling. Customers can create tickets for cost optimization questions and request general guidance for infrastructure spend. After receiving a customer request, the Rackspace Technology Optimizer+ Team provides best practice guidance that maximizes workload performance and saves money. Depending on customer spend, cost optimization efforts can include the following activities: Access to Cloud Health, which is the leading multi-cloud management platform designed to drive increased business value at every stage of your cloud journey. Initial cost optimization review Cost guidance Tagging strategy reviews Saving recommendations VM supervision and licensing reviews Regular cost reviews Optimizer+ Optimizer+ (O+) builds on the Optimizer offering with additional service enhancements. You still get the same great cost optimization services, and you can still buy your support wherever you’d like. However, O+ layers on a few additional services: Architecture reviews Planned event support. Basic VM Monitoring Rackspace Technology provides, at your request, an architecture review following the best practices in your cloud of choice. We evaluate your security posture, technological architecture, and use of cloud services, among other things. At the end of that engagement, you get a report you can use to ensure your environment is compliant with best practice recommendations. Twice a year, Rackspace can help you to plan for and manage a large-scale event. Commonly customers use this to help with events like Black Friday or their Shark Tank moment. We evaluate your architecture, services utilization, and resiliency to help you form a strategy to withstand the sudden spike in visitors to your application. As part of Optimizer+, we can set up a standard array of monitoring alerts for your infrastructure based on the best practices of the cloud of your choice. These alerts cover basic monitoring like instance performance checks, low disk alerts, and domain health. While we don’t respond to these alerts when they fire, we gladly ensure we configured them to flow to the support team of your choice. Optimizer+ with Platform Support Optimizer+ with Platform Support includes all Optimizer+ services plus the following public cloud support services powered by certified Rackspace Technology engineers and backed by top-level direct public cloud support. Rackspace Technology can: Provide escalation management

Output: a team of cost optimization experts provides detailed actions and recommendations to maximize workload performance while saving money and supplementing your IT staff. The Optimizer service includes: Unified billing for all of customer Rackspace Technology platforms and other managed public cloud accounts Access to the Rackspace Technology Customer Portal for account and user management Rackspace Technology provides cost optimization guidance and assistance through cloud-native and third-party tooling. Customers can create tickets for cost optimization questions and request general guidance for infrastructure spend. After receiving a customer request, the Rackspace Technology Optimizer+ Team provides best practice guidance that maximizes workload performance and saves money. Depending on customer spend, cost optimization efforts can include the following activities: Access to Cloud Health, which is the leading multi-cloud management platform designed to drive increased business value at every stage of your cloud journey. Initial cost optimization review Cost guidance Tagging strategy reviews Saving recommendations VM supervision and licensing reviews Regular cost reviews Optimizer+ Optimizer+ (O+) builds on the Optimizer offering with additional service enhancements. You still get the same great cost optimization services, and you can still buy your support wherever you’d like. However, O+ layers on a few additional services: Architecture reviews Planned


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: in the path given in Step 2. Your logo should be the same size as the Oracle logo. Rename your customized .png file to oracle_logo.png and place the file in the path given in Step 2. Your logo should be the same size as the Oracle logo. Restart Oracle Process Manager and Notification (OPMN) services. Restart Oracle Process Manager and Notification (OPMN) services. Clear the browser cache and check the changes to see your custom logo on the Login and Home page of Oracle Analytics. Clear the browser cache and check the changes to see your custom logo on the Login and Home page of Oracle Analytics. After completing this procedure, your customized logo displays on the Login page and Home page for Oracle Analytics. Customize the OBIEE 11g Analytics Banner Text After OBIEE finishes installing, you can see the Oracle banner text (Business Intelligence) on the OBIEE Analytics Home page and Login page. The following procedure helps you understand the UI elements in OBIEE 11g to reduce the time that you spend customizing your environment. Use the following steps to customize the banner text: Log in to the environment where OBIEE is installed. Log in to the environment where OBIEE is installed. Use the following the path to go to the location of the default banner text file: /FMW_HOME/Oracle_BI1/bifoundation/web/msgdb/l-en/messages Use the following the path to go to the location of the default banner text file: Search for the productmessages.xml file. Search for the productmessages.xml file. Create a backup of the productmessages.xml file. Create a backup of the productmessages.xml file. Edit productmessages.xml . Go to: <WebMessage name="kmsgHeaderBIBrandName"><TEXT>Business Intelligence</TEXT></WebMessage>line Change the Business Intelligence text within <TEXT></TEXT> to the text that you want to display in your customized banner. For example, change the banner text to BI Dashboards . Edit productmessages.xml . Go to: Change the Business Intelligence text within <TEXT></TEXT> to the text that you want to display in your customized banner. For example, change the banner text to BI Dashboards . Save the file. Save the file. Restart all of the OBIEE services. Restart all of the OBIEE services. Clear the browser cache and check that the pages reflect your

Output: in the path given in Step 2. Your logo should be the same size as the Oracle logo. Rename your customized .png file to oracle_logo.png and place the file in the path given in Step 2. Your logo should be the same size as the Oracle logo. Restart Oracle Process Manager and Notification (OPMN) services. Restart Oracle Process Manager and Notification (OPMN) services. Clear the browser cache and check the changes to see your custom logo on the Login and Home page of Oracle Analytics. Clear the browser cache and check the changes to see your custom logo on the Login and Home page of Oracle Analytics. After completing this procedure, your customized logo displays on the Login page and Home page for Oracle Analytics. Customize the OBIEE 11g Analytics Banner Text After OBIEE finishes installing, you can see the Oracle banner text (Business Intelligence) on the OBIEE Analytics Home page and Login page. The following procedure helps you understand the UI elements in OBIEE 11g to reduce the time that you spend customizing your environment. Use the following steps to customize the banner text: Log in to the environment where OBIEE is installed. Log in to the environment where


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: have an Internet connection to download your email, but you can view your downloaded email offline (that is, without an Internet connection). Warning: Because a POP connection deletes email from the email server, no backup of email exists on the email server. Mobile Sync When you check your email by using Mobile Sync, you are accessing and managing your email directly from the email server. Following are some features of Mobile Sync: Note : This service is only available to Rackspace Email Plus users. See Getting started with Rackspace Email Plus for details. Access : Because emails are stored on the email server, you can access and manage your email and email folders from multiple computers or mobile devices. Access : Because emails are stored on the email server, you can access and manage your email and email folders from multiple computers or mobile devices. New Items: Mobile Sync uses push technology. When a new email arrives, the email is pushed to your device instantly. New Items: Mobile Sync uses push technology. When a new email arrives, the email is pushed to your device instantly. Storage : If you have limited online storage space, you might need to delete some emails periodically to avoid exceeding your storage capacity. Storage : If you have limited online storage space, you might need to delete some emails periodically to avoid exceeding your storage capacity. Backup : Email is automatically backed up every evening. If you accidentally delete an email, your email administrator can retrieve it, even up to 14 days later. Backup : Email is automatically backed up every evening. If you accidentally delete an email, your email administrator can retrieve it, even up to 14 days later. Internet connection : You must have an Internet connection to access your email. Internet connection : You must have an Internet connection to access your email. Updated 5 days ago

Output: have an Internet connection to download your email, but you can view your downloaded email offline (that is, without an Internet connection). Warning: Because a POP connection deletes email from the email server, no backup of email exists on the email server. Mobile Sync When you check your email by using Mobile Sync, you are accessing and managing your email directly from the email server. Following are some features of Mobile Sync: Note : This service is only available to Rackspace Email Plus users. See Getting started with Rackspace Email Plus for details. Access : Because emails are stored on the email server, you can access and manage your email and email folders from multiple computers or mobile devices. Access : Because emails are stored on the email server, you can access and manage your email and email folders from multiple computers or mobile devices. New Items: Mobile Sync uses push technology. When a new email arrives, the email is pushed to your device instantly. New Items: Mobile Sync uses push technology. When a new email arrives, the email is pushed to your device instantly. Storage : If you have limited online storage space, you might need to delete some


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: you are sending, and resend. *550 5.7.1** <${ [email protected] }>: The recipient's server refused to accept your message (G7) The domain has split domain routing enabled, and the recipient's address (hosted on the external mail server) permanently fails. Confirm that the recipient's address exists on the external server (check for misspellings) and resend the message. *550 5.1.1** <${ [email protected] }>: Email address could not be found, or was misspelled (G8) The recipient's address (and domain) does not exist on our system. Check the recipient's address for any potential misspellings or typos, and then resend the message. *550 5.1.1** <${ [email protected] }>: Email address could not be found, or was misspelled (G9) The recipient's address (and domain) does not exist on our system. Check the recipient's address for any potential misspellings or typos, and then resend the message. *550 5.7.1** Email rejected per DMARC policy for [XXXXXXX] (G15) The sender failed the DMARC policy, and the policy is set to reject. Verify the sending source and ensure that it is compliant with the DMARC policy. It might also be necessary for the sender to update their DMARC DNS record. The sender must resend the message. For more information, see DNS record definitions . *550 5.7.23** The message was rejected because of Sender Policy Framework violation The sender failed the SPF policy, and the policy is set to reject. This error can also occur when a message is automatically forwarded or sent as your domain from a webform. Verify the sending source and ensure that it is compliant with the SPF policy. For more information, see DNS record definitions Updated 5 days ago

Output: you are sending, and resend. *550 5.7.1** <${ [email protected] }>: The recipient's server refused to accept your message (G7) The domain has split domain routing enabled, and the recipient's address (hosted on the external mail server) permanently fails. Confirm that the recipient's address exists on the external server (check for misspellings) and resend the message. *550 5.1.1** <${ [email protected] }>: Email address could not be found, or was misspelled (G8) The recipient's address (and domain) does not exist on our system. Check the recipient's address for any potential misspellings or typos, and then resend the message. *550 5.1.1** <${ [email protected] }>: Email address could not be found, or was misspelled (G9) The recipient's address (and domain) does not exist on our system. Check the recipient's address for any potential misspellings or typos, and then resend the message. *550 5.7.1** Email rejected per DMARC policy for [XXXXXXX] (G15) The sender failed the DMARC policy, and the policy is set to reject. Verify the sending source and ensure that it is compliant with the DMARC policy. It might also be necessary for the sender to update their DMARC DNS record. The sender must resend the message. For more information,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Technology gives you access to a large pool of technology talent. Rackspace Application Services for ERP delivers functional and technical capabilities across a global platform to continuously deliver on customer-specific business objectives. Use Cases Key Benefits Rackspace Application Services for ERP is designed to help you: Reduce costs and increase efficiency: By migrating your ERP systems to optimized cloud infrastructure — or simply adding managed services to help you manage and optimize your current environment — you can lower costs while generating higher levels of efficiency. Optimize resource utilization: We help manage your ERP application and infrastructure, whether it’s on your own premises or in the cloud, so you can focus your resources on core business functions. Improve reliability: Get proactive, always-on service and expertise with best-in-class tools and automation, and ERP technology delivered when and how you need it. Spur agility and innovation: By moving toward a cloud-native way of working, you can get to market faster and focus on creating innovative and differentiated customer experiences. Professional Consulting Services Rackspace Technology assists customers in selecting the optimum managed software and service models to meet their business and integration needs. We specialize in updates, new module implementations, global rollouts, divestitures, assessments and development projections. Professional Consulting Services include: Application modernization Assessments ERP implementation and integration Migration services Managed Application Services Rackspace Managed ERP Services are designed to help your organization optimize and generate more value from your Oracle or SAP ERP application portfolio. Rackspace ERP systems and business application integration services, including SAP PI/PO, EDI, MuleSoft® integration and multicloud and hybrid-cloud connectivity are designed to deliver value throughout every phase of the application portfolio lifecycle. These services can also help you realize an increased level of interoperability and better return on investment through ongoing maintenance and operations. Managed Application Services include: Upgrades Migrations to cloud Advanced configuration and optimization Oracle EBS and functional support SAP Basis and functional support Administration, monitoring and maintenance Data services Application database services Related Resources Learn more about services to support your ERP. The State of Application Modernization The State of Application Modernization Modernize your ERP and boost business agility Change Management: Building a Case For Cloud-Based ERP Drive outcomes and evolve your Oracle and SAP environments Accelerate your Oracle and SAP ERP modernization with on-demand access to a team of experts Schedule a complimentary discovery session to learn what Rackspace Elastic Engineering for ERP has to offer. See more case studies Our Approach Discover a partnership

Output: Technology gives you access to a large pool of technology talent. Rackspace Application Services for ERP delivers functional and technical capabilities across a global platform to continuously deliver on customer-specific business objectives. Use Cases Key Benefits Rackspace Application Services for ERP is designed to help you: Reduce costs and increase efficiency: By migrating your ERP systems to optimized cloud infrastructure — or simply adding managed services to help you manage and optimize your current environment — you can lower costs while generating higher levels of efficiency. Optimize resource utilization: We help manage your ERP application and infrastructure, whether it’s on your own premises or in the cloud, so you can focus your resources on core business functions. Improve reliability: Get proactive, always-on service and expertise with best-in-class tools and automation, and ERP technology delivered when and how you need it. Spur agility and innovation: By moving toward a cloud-native way of working, you can get to market faster and focus on creating innovative and differentiated customer experiences. Professional Consulting Services Rackspace Technology assists customers in selecting the optimum managed software and service models to meet their business and integration needs. We specialize in updates, new module implementations, global rollouts, divestitures,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: : Application performance Faster root-cause analysis Business transaction errors Identify bottlenecks Average response time metrics Provide reporting around the customer experience, including: Understand how pages are performing over time Gain insight into the performance of individual pages and requests as experienced by end users Find the worst-performing pages by multiple common metrics Provide application management toolset, including: Application performance management Infrastructure monitoring Synthetic transaction monitoring Browser real-user monitoring Data analytics Ability to profile Java and .NET Application performance dashboard Faster root-cause analysis Identify bottlenecks Sitecore The following table lists service relationships (roles and responsibilities) for the Sitecore Experience manager and the Sitecore Experience Commerce team: Provide 24x7x365 access to a team of Application Support Engineers, including highly technical .NET experts who: Are experienced in infrastructure management Provide active monitoring of the complete environment Determine environment sizing, including: Number and name of environments (DEV, QA, PROD) Number of nodes Virtual machine CPU and RAM requirements Amount of disk space needed Define and document initial OS-level requirements, including: Server naming conventions Services (IIS) website naming conventions IIS application naming conventions Access and security Verify compatibility with the Sitecore supported environments matrix, including: Operating system .NET framework Virtualization Develop application code, including: Custom components and templates Source control Shared-source Sitecore modules from the marketplace Third-party Sitecore modules Consult and advise on Sitecore best practices and standards, including: Content delivery horizontal scaling Content management horizontal scaling Platform security Sitecore audits and architecture reviews Provide Sitecore user administration, including: Group creation User creation SSO Access control Create and maintain a customer information library and runbook, including: Known issues Key monitors (only in RAS Digital Experience for Sitecore) Long-term architecture and performance plans Return-to-service instructions Provide guidance and insight regarding application monitoring tool data, including: Application performance Faster root-cause analysis Business transaction errors Bottleneck identification Average response time metrics Provide reporting about the customer experience, including: Understand how pages are performing over time Gain insight into the performance of individual pages and requests as experienced by end users Find the worst-performing pages by multiple common metrics Provide an application monitoring toolset, including: Application performance management Infrastructure monitoring Synthetic transaction monitoring Browser real-user monitoring Data analytics Java and .NET profiling Application performance dashboard Faster root-cause analysis Bottleneck identification Adobe Experience Manager The following table lists service relationships (roles and responsibilities) for Adobe Experience Manager: Provide 24x7x365 access to a team of Application support

Output: : Application performance Faster root-cause analysis Business transaction errors Identify bottlenecks Average response time metrics Provide reporting around the customer experience, including: Understand how pages are performing over time Gain insight into the performance of individual pages and requests as experienced by end users Find the worst-performing pages by multiple common metrics Provide application management toolset, including: Application performance management Infrastructure monitoring Synthetic transaction monitoring Browser real-user monitoring Data analytics Ability to profile Java and .NET Application performance dashboard Faster root-cause analysis Identify bottlenecks Sitecore The following table lists service relationships (roles and responsibilities) for the Sitecore Experience manager and the Sitecore Experience Commerce team: Provide 24x7x365 access to a team of Application Support Engineers, including highly technical .NET experts who: Are experienced in infrastructure management Provide active monitoring of the complete environment Determine environment sizing, including: Number and name of environments (DEV, QA, PROD) Number of nodes Virtual machine CPU and RAM requirements Amount of disk space needed Define and document initial OS-level requirements, including: Server naming conventions Services (IIS) website naming conventions IIS application naming conventions Access and security Verify compatibility with the Sitecore supported environments matrix, including: Operating system .NET framework Virtualization Develop application code, including: Custom


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: or attachments Sense of urgency Unsolicited request of personal information Generic greeting/signature Unfamiliar links or attachments Contact the sender of the message through a trusted channel If the email appears legitimate, but still seems suspicious, it is best to contact the supposed sender through a trusted phone number or open a new outgoing email message using their real email address found in the address book. Do not reply to the message in question. If the email appears legitimate, but still seems suspicious, it is best to contact the supposed sender through a trusted phone number or open a new outgoing email message using their real email address found in the address book. Do not reply to the message in question. How Email Spoofing Works Many consumers do not check headers before connecting with an email sender, despite the fact that they reveal the genuine route and sender. The three major components of an email are: The sender address The recipient address The body of the email The Reply-To field is another component that is frequently exploited in phishing. This field can potentially be customized by the sender and utilized in phishing attacks. The Reply-To address, which can differ from the sender's address, instructs the client email software where to send a reply. Email servers and the SMTP protocol, once again, do not verify if this email is genuine or counterfeit. It is up to the user to notice that the reply is being sent to the incorrect person. An example of a falsified email is as follows: Recognize a spoof message Scammers change different parts of an email to make it appear as if the communication was sent by someone other than the intended recipient. You must read the email headers of a suspected faked message to see the attributes listed below. Some instances of faked properties are as follows: FROM: This appears to come from a legitimate source on a spoofed message. REPLY-TO: This can also be spoofed, but a lazy scammer might leave the actual REPLY-TO address. If you see a different sending address here, it might be a spoofed email. RETURN-PATH: This can also be spoofed, but a lazy scammer might leave the actual RETURN-PATH address. If you see a different sending address here, it might be a spoofed email. SOURCE IP address or "X-ORIGIN" address: This is typically more difficult to alter, but it is possible. The first three attributes can be changed by a spoofer using settings in Microsoft Outlook, Gmail, Hotmail, or other email applications

Output: or attachments Sense of urgency Unsolicited request of personal information Generic greeting/signature Unfamiliar links or attachments Contact the sender of the message through a trusted channel If the email appears legitimate, but still seems suspicious, it is best to contact the supposed sender through a trusted phone number or open a new outgoing email message using their real email address found in the address book. Do not reply to the message in question. If the email appears legitimate, but still seems suspicious, it is best to contact the supposed sender through a trusted phone number or open a new outgoing email message using their real email address found in the address book. Do not reply to the message in question. How Email Spoofing Works Many consumers do not check headers before connecting with an email sender, despite the fact that they reveal the genuine route and sender. The three major components of an email are: The sender address The recipient address The body of the email The Reply-To field is another component that is frequently exploited in phishing. This field can potentially be customized by the sender and utilized in phishing attacks. The Reply-To address, which can differ from the


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/add-self-service-password-recovery-to-your-rackspace-email-webmail-site Prerequisites Role Administrator Difficulty: Easy Time: 5 minutes Tool: Rackspace Email Control Panel access For more information about prerequisite terminology, see Rackspace Email Support Terminology . 1. For Direct Customers Follow these steps to enable the Password Recovery Link on your Webmail login page. Log in to the Rackspace Email Control Panel . Log in to the Rackspace Email Control Panel . In the main menu, click Rackspace Email . In the main menu, click Rackspace Email . Click the drop-down arrow next to Webmail , and then click Login Page . Click the drop-down arrow next to Webmail , and then click Login Page . Click the Edit Login Page button. Click the Edit Login Page button. In the New Content (HTML) box, enter the following HTML code between the and tags to display the link: Forgot Password? In the New Content (HTML) box, enter the following HTML code between the and tags to display the link: Click Save . Click Save . The **Forgot Password link will now appear on our Webmail login page. 2. For Resellers Follow these steps to enable password recovery for a specific custom control panel site used by your customers. Log in to Rackspace Email Control Panel . Log in to Rackspace Email Control Panel . Click Webmail Sites under the Reseller Tools section. Click Webmail Sites under the Reseller Tools section. Click the Actions drop-down menu next to the Webmail Site you want to add the recovery password option to, and click Customize Site . Click the Actions drop-down menu next to the Webmail Site you want to add the recovery password option to, and click Customize Site . In the left navigation menu, click Login Page . In the left navigation menu, click Login Page . Click the Edit Login Page button. Click the Edit Login Page button. In the New Content (HTML) box, enter the following HTML code between the and tags to display the link: Forgot Password? In the New Content (HTML) box, enter the following HTML code between the and tags to display the link: Click Save . Click Save . User Experience Note Once the Forgot Password

Output: URL: https://docs.rackspace.com/docs/add-self-service-password-recovery-to-your-rackspace-email-webmail-site Prerequisites Role Administrator Difficulty: Easy Time: 5 minutes Tool: Rackspace Email Control Panel access For more information about prerequisite terminology, see Rackspace Email Support Terminology . 1. For Direct Customers Follow these steps to enable the Password Recovery Link on your Webmail login page. Log in to the Rackspace Email Control Panel . Log in to the Rackspace Email Control Panel . In the main menu, click Rackspace Email . In the main menu, click Rackspace Email . Click the drop-down arrow next to Webmail , and then click Login Page . Click the drop-down arrow next to Webmail , and then click Login Page . Click the Edit Login Page button. Click the Edit Login Page button. In the New Content (HTML) box, enter the following HTML code between the and tags to display the link: Forgot Password? In the New Content (HTML) box, enter the following HTML code between the and tags to display the link: Click Save . Click Save . The **Forgot Password link will now appear on our Webmail login page. 2. For Resellers Follow these steps to enable password recovery for a specific custom control panel site used by your


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: modern cloud architectures and explore the tools available and make recommendations. We’ll overview where you are today in your data modernization journey — and where you want to go. Data warehouse assessment: Data experts will assess and provide recommendations on the right-fit cloud data warehouse architecture for modernization to improve your data products’ efficiency, performance, scalability, security and reliability. Hadoop assessment: Improve the performance, scalability, security and reliability of your Hadoop environment, while making it easier to accelerate innovation at scale. We can assess and provide recommendations on the right-fit cloud data architecture for accelerating modernization and realizing the benefits of scale. Well Architected Review for data assessment: A high-level audit of all data critical workloads against the Well Architected Framework. Cloud data management capabilities assessment: An assessment to benchmark your current technology, processes and people against the enterprise-grade CDMC framework used by Fortune 500 data teams. Data design labs: Helps you build a strategy and accelerate your path to production by providing a deeper understanding of data and analytics services, including database modernization, ETL migration, and modernization for batch streaming, modern data platforms, data lakehouse architecture and machine learning. Data Modernization Cloud data migration: Move data across technologies and platforms, while minimizing risks, disruption and downtime. Database modernization: Modernize your databases to make them more efficient, scalable, reliable, secure and easier to manage. Data warehouse migration: Shift data to the cloud to enable powerful reporting of critical analytics workloads. Data lake migration: Migrate and store data in a flexible and cost-effective solution. Business intelligence modernization: Make data and analytics actionable and operational to your teams with the latest BI tools and integrations. Cloud data platform: Realize value from your data faster with a cloud data platform. Gain insights and efficiencies from automated reporting and visualization. Cloud data platform: Envision the possibilities with data analytics and we’ll help you develop practical solutions that focus on technology and business transformation. Data-driven applications: Build a foundational platform that enables sharing siloed data across teams and other networks. Operating model and governance: Ensure data quality and define data workflows for successful data lifecycle management. We help you define and align to industry best practices for long-term data management. Data Analytics & AI Analytics and applied AI: Enable automated insights with analytics by training data to be intelligent and actionable with AI and machine learning. Cloud native analytics: Enable a data-driven organization via robust analytics capabilities designed to meet your goals.

Output: modern cloud architectures and explore the tools available and make recommendations. We’ll overview where you are today in your data modernization journey — and where you want to go. Data warehouse assessment: Data experts will assess and provide recommendations on the right-fit cloud data warehouse architecture for modernization to improve your data products’ efficiency, performance, scalability, security and reliability. Hadoop assessment: Improve the performance, scalability, security and reliability of your Hadoop environment, while making it easier to accelerate innovation at scale. We can assess and provide recommendations on the right-fit cloud data architecture for accelerating modernization and realizing the benefits of scale. Well Architected Review for data assessment: A high-level audit of all data critical workloads against the Well Architected Framework. Cloud data management capabilities assessment: An assessment to benchmark your current technology, processes and people against the enterprise-grade CDMC framework used by Fortune 500 data teams. Data design labs: Helps you build a strategy and accelerate your path to production by providing a deeper understanding of data and analytics services, including database modernization, ETL migration, and modernization for batch streaming, modern data platforms, data lakehouse architecture and machine learning. Data Modernization Cloud data migration: Move data across technologies and


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: meet demand to prevent wasteful over-provisioning and lower your costs. Deliver performance With private cloud, you can gain greater control and performance of a single-tenant environment along with the agility and efficiency of the public cloud. Your compute, storage and networking components are dedicated to your business needs, providing enhanced security and customization. Connect your dedicated environment to the public cloud of your choice to create a true hybrid cloud with multi-cloud flexibility. Streamline operations With our DevOps tools and guidance, plus a range of enterprise application solutions, we’ll help you streamline operations so you can focus on developing more products — and selling them. If you need help putting your workloads where they’ll run best, turn to our Professional Services team. We can help put you on the right path. Collaborate globally Cloud-based technologies help distributed organizations communicate and collaborate with their employees, as well as with suppliers and distributors. If your company operates globally — or plans to — you’ll also want to ensure your infrastructure will support global operations and offer secure network connections between providers. "Rackspace helped us by delivering its service on-time and under-budget." See More Case Studies Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Decades of expertise matched with thousands of experts Expert guidance so you can maximize the benefits of modern cloud. Related Resources Webinar: Industrial IoT and Smart Manufacturing Are your factories smart enough to deliver higher efficiency and productivity? Rackspace IIoT Smart Factory Accelerator Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology

Output: meet demand to prevent wasteful over-provisioning and lower your costs. Deliver performance With private cloud, you can gain greater control and performance of a single-tenant environment along with the agility and efficiency of the public cloud. Your compute, storage and networking components are dedicated to your business needs, providing enhanced security and customization. Connect your dedicated environment to the public cloud of your choice to create a true hybrid cloud with multi-cloud flexibility. Streamline operations With our DevOps tools and guidance, plus a range of enterprise application solutions, we’ll help you streamline operations so you can focus on developing more products — and selling them. If you need help putting your workloads where they’ll run best, turn to our Professional Services team. We can help put you on the right path. Collaborate globally Cloud-based technologies help distributed organizations communicate and collaborate with their employees, as well as with suppliers and distributors. If your company operates globally — or plans to — you’ll also want to ensure your infrastructure will support global operations and offer secure network connections between providers. "Rackspace helped us by delivering its service on-time and under-budget." See More Case Studies Our approach Discover a partnership that can


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: window, click Clear All . To add an IP address to the Blocklist, fill the Enter an IP address (or range) box, and then click Add . If you have multiple IP addresses to block, use the bulk import option to upload a .csv or .txt file containing the information. To add an IP address to the Blocklist, fill the Enter an IP address (or range) box, and then click Add . If you have multiple IP addresses to block, use the bulk import option to upload a .csv or .txt file containing the information. To remove an IP address, click the address in the list, and then click Remove . To remove all IP addresses listed in the window, click Clear all . To remove an IP address, click the address in the list, and then click Remove . To remove all IP addresses listed in the window, click Clear all . Click Save . Click Save . Updated 5 days ago

Output: window, click Clear All . To add an IP address to the Blocklist, fill the Enter an IP address (or range) box, and then click Add . If you have multiple IP addresses to block, use the bulk import option to upload a .csv or .txt file containing the information. To add an IP address to the Blocklist, fill the Enter an IP address (or range) box, and then click Add . If you have multiple IP addresses to block, use the bulk import option to upload a .csv or .txt file containing the information. To remove an IP address, click the address in the list, and then click Remove . To remove all IP addresses listed in the window, click Clear all . To remove an IP address, click the address in the list, and then click Remove . To remove all IP addresses listed in the window, click Clear all . Click Save . Click Save . Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/implementing-database-monitoring The Rackspace DBA team monitors your database to identify trends and provide the data necessary to predict and plan for the future. Monitoring allows Rackspace DBAs to review your database environment and provide insights and expert feedback. Rackspace DBA monitoring solutions are available for most database configurations. Rackspace Technology uses the following monitoring tools to track metrics and events in your database: Microsoft databases hosted with Rackspace Technology use Microsoft SCOM System Center Operations Manager (SCOM). Remote customers and Oracle customers hosted at Rackspace use either Unified Infrastructure Manager (DXIM) or work with Rackspace DB Monitoring to develop a custom solution. Cloud-native customers use either DXIM or any available cloud-native monitoring solution. The DBA team either fixes an issue when it occurs or notifies you of necessary next steps through the Rackspace Technology Portal. Typically, customers have a single monitoring solution for their entire account, but sometimes an environment requires multiple solutions. This chapter provides the following information about the DBA monitoring solution: Deploy Microsoft System Center Operations Manager (SCOM) Deploy Unified Infrastructure Manager (DXIM) Additional monitoring for ADT customers Deploy Microsoft System Center Operations Manager (SCOM) If you host your database on a Rackspace managed server, you can implement monitoring by using SCOM without any additional actions. Deploy Unified Infrastructure Manager (DXIM) You are responsible for helping to meet the following conditions to deploy the Unified Infrastructure Manager (UIM) within your environment: Provide a virtual machine to act as the DXIM hub. This virtual machine requires resources and proper configuration. You are also responsible for any additional costs associated with this virtual machine. Restart and patch the virtual machine as needed. Configure your network to enable the necessary flow of data and alerts in and out of the UIM hub. If Rackspace Technology is managing your environment, the DBA team provides the following assistance: Work with the corresponding Rackspace team to restart or patch the virtual machine. Deploy a DXIM agent onto each database server and configure it with the appropriate access roles. The following diagram outlines the network architecture for deploying the UIM solution. The following table summarizes the technical requirements for granting DBA services access to your environment by using a bastion host or a VPN. Additional Monitoring for ADT Customers If you are an ADT customer, your dedicated Lead DBA also reviews the monitoring information and provides improvement recommendations and best practice suggestions during regularly scheduled meetings. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/implementing-database-monitoring The Rackspace DBA team monitors your database to identify trends and provide the data necessary to predict and plan for the future. Monitoring allows Rackspace DBAs to review your database environment and provide insights and expert feedback. Rackspace DBA monitoring solutions are available for most database configurations. Rackspace Technology uses the following monitoring tools to track metrics and events in your database: Microsoft databases hosted with Rackspace Technology use Microsoft SCOM System Center Operations Manager (SCOM). Remote customers and Oracle customers hosted at Rackspace use either Unified Infrastructure Manager (DXIM) or work with Rackspace DB Monitoring to develop a custom solution. Cloud-native customers use either DXIM or any available cloud-native monitoring solution. The DBA team either fixes an issue when it occurs or notifies you of necessary next steps through the Rackspace Technology Portal. Typically, customers have a single monitoring solution for their entire account, but sometimes an environment requires multiple solutions. This chapter provides the following information about the DBA monitoring solution: Deploy Microsoft System Center Operations Manager (SCOM) Deploy Unified Infrastructure Manager (DXIM) Additional monitoring for ADT customers Deploy Microsoft System Center Operations Manager (SCOM) If you host your database on a Rackspace managed server, you


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/cloud/cloud-optimization On this page: Business challenge Use cases Success story Supported platforms Resources Get started Control cloud costs with confidence Rackspace Technology helps your enterprise manage cloud spend with a structured FinOps approach to cost optimization that aligns finance, technology and business teams. Using our FinOps services and cloud management tools, your enterprise achieves real-time visibility, strong accountability and measurable savings at scale. We drive value by helping you to: Reduce waste and improve cost predictability Strengthen financial governance and performance Build a culture of shared responsibility across teams Respond quickly to usage spikes with real-time insights Let us help you build a cost-efficient, cloud-smart organization that scales. Use cases Accelerate your path to FinOps success Unlock immediate, measurable value for your organization by gaining actionable FinOps insights and expertise. Through hands-on workshops and tailored assessments, your teams will be well equipped to identify cost-saving opportunities and apply FinOps principles for maximum impact. Whether you’re just starting your FinOps journey or seeking rapid wins, the experts at Rackspace can help you accelerate your business outcomes with insights, education and deep cloud environment analysis. Optimize your cloud spend Achieve measurable cloud cost savings and greater efficiency with Rackspace. Through Optimizer+, you receive tailored recommendations, platform support and custom reporting — all designed to maximize your return on investment. Our FinOps delivery models, including FinOps Core Accelerator and GainShare, provide tangible results with options for guaranteed savings or value-based, no-upfront-cost engagements. Operate with confidence Maximize your cloud investment by ensuring that cost-saving strategies are not just identified but fully implemented. With Rackspace’s Modern Operations, you benefit from an industry-leading team that delivers continuous value and operational excellence, taking approved cost optimization recommendations from insight to execution. Rethinking support models for a cloud native world Rackspace Elastic Engineering See how Rackspace Elastic Engineering breaks down the traditional build and operate barriers and opens up new possibilities to accelerate innovation. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our

Output: URL: https://www.rackspace.com/cloud/cloud-optimization On this page: Business challenge Use cases Success story Supported platforms Resources Get started Control cloud costs with confidence Rackspace Technology helps your enterprise manage cloud spend with a structured FinOps approach to cost optimization that aligns finance, technology and business teams. Using our FinOps services and cloud management tools, your enterprise achieves real-time visibility, strong accountability and measurable savings at scale. We drive value by helping you to: Reduce waste and improve cost predictability Strengthen financial governance and performance Build a culture of shared responsibility across teams Respond quickly to usage spikes with real-time insights Let us help you build a cost-efficient, cloud-smart organization that scales. Use cases Accelerate your path to FinOps success Unlock immediate, measurable value for your organization by gaining actionable FinOps insights and expertise. Through hands-on workshops and tailored assessments, your teams will be well equipped to identify cost-saving opportunities and apply FinOps principles for maximum impact. Whether you’re just starting your FinOps journey or seeking rapid wins, the experts at Rackspace can help you accelerate your business outcomes with insights, education and deep cloud environment analysis. Optimize your cloud spend Achieve measurable cloud cost savings and greater efficiency with Rackspace. Through Optimizer+,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: . Here's How to Get There. Why It’s Time for Your Company to Take Data Seriously — And How to Get Started Why It’s Time for Your Company to Take Data Seriously — And How to Get Started Data analytics for financial services Ready to get started? Ready to get started? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: . Here's How to Get There. Why It’s Time for Your Company to Take Data Seriously — And How to Get Started Why It’s Time for Your Company to Take Data Seriously — And How to Get Started Data analytics for financial services Ready to get started? Ready to get started? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Service testing validation and configuration management: Help ensure that new or revised IT services meet your defined business requirements. Incident, event and problem management: Harness our fully supported, continuously managed cloud process improvement for smooth cloud operations and minimal impacts in the event of an issue. Service level, cloud vendor and availability management: Leverage clearly defined SLAs with full-stack observability and resolutions to help ensure your IT services are accessible and meet your operational requirements. Enterprise cloud reliability Rackspace Managed Cloud delivers high levels of reliability through: Continuous 24x7x365 end-to-end cloud service management based on the ITIL framework and ITSM methodology Support for environments across the three major hyperscale public clouds, on-premises environments and Rackspace Private Cloud A service delivery model that combines integrated ITIL-compliant processes with DevOps transformational work Decades of proven managed services experience Industry-standard tooling for maximum compatibility with enterprise customer operations Extreme automation and established processes that can drive down operational costs over time Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience Ready to get started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Recognized leadership Providing innovation and leadership in the technology services industry for 25+ years. Leader in PeMa Quadrant: Gen AI Services Providers, 2024 Leader in ISG Provider Lens: Multi Public Cloud Solutions & Services, 2024 Major Player in IDC Marketscape: Worldwide Cloud Professional Services 2024 Vendor Assessment Leader in ISG Provider Lens: Google Cloud Partner Ecosystem, 2025 Leader in ISG Provider Lens: Microsoft AI and Cloud Ecosystem, 2025 Leader in ISG Provider Lens: Cybersecurity Solutions & Services, 2025 Leader in ISG Provider Lens: AWS Partners Ecosystem, 2024 Niche Player in Gartner Magic Quadrant and Critical Capabilities for Public Cloud IT Transformation Services, 2024 Major Player in IDC Marketscape: Worldwide Managed Public Cloud Services 2023 Vendor Assessment Contender in Forrester Wave™: Multicloud Managed Services Providers, 2023 17 AWS competencies 15 AWS service delivery designations Google Cloud Platform Partner of the Year: Breakthrough (2018) | Infrastructure (2019) | Migration (2018) We’re recognized as a leader in public cloud services. Major Player in IDC Marketplace 2023: Worldwide Managed

Output: Service testing validation and configuration management: Help ensure that new or revised IT services meet your defined business requirements. Incident, event and problem management: Harness our fully supported, continuously managed cloud process improvement for smooth cloud operations and minimal impacts in the event of an issue. Service level, cloud vendor and availability management: Leverage clearly defined SLAs with full-stack observability and resolutions to help ensure your IT services are accessible and meet your operational requirements. Enterprise cloud reliability Rackspace Managed Cloud delivers high levels of reliability through: Continuous 24x7x365 end-to-end cloud service management based on the ITIL framework and ITSM methodology Support for environments across the three major hyperscale public clouds, on-premises environments and Rackspace Private Cloud A service delivery model that combines integrated ITIL-compliant processes with DevOps transformational work Decades of proven managed services experience Industry-standard tooling for maximum compatibility with enterprise customer operations Extreme automation and established processes that can drive down operational costs over time Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience Ready to get started? We’re experts


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Our Expertise Explore our expert credentials and industry recognition. Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. AWS Data Maximize the value of your data and the power of AWS cloud with the experience and expertise you need from Rackspace Technology. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. Microsoft Azure Data Make the most of Microsoft Azure for innovation, agility, cost savings and operational efficiency. Unstructured Data Utilize unstructured data to gain insights that raise your revenue, drive customer experiences and power business success. Accelerate results with AI-driven innovation Rackspace Technology helps organizations turn data into impact with production-ready AI solutions built on private, public and hybrid cloud platforms. Our expertise in generative and agentic AI empowers you to deliver secure, scalable and responsible outcomes across your enterprise. Data Management Accelerate data optimization while helping to ensure security, uptime and seamless access across your organization. Data Modernization Make predictive decisions that accelerate innovation and increase ROI with integrated data architectures and AI. Related resources Learn more about how we’re solving with data lakes. Is Your Customer Data Ready for AI? Is Your Customer Data Ready for AI? Data Analysis Requires a New Mindset. Here's How to Get There. Data Analysis Requires a New Mindset. Here's How to Get There. A Field Guide to Data Bodies of Water A Field Guide to Data Bodies of Water Ready to get started? Ready to get started? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of

Output: your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Our Expertise Explore our expert credentials and industry recognition. Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. AWS Data Maximize the value of your data and the power of AWS cloud with the experience and expertise you need from Rackspace Technology. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. Microsoft Azure Data Make the most of Microsoft Azure for innovation, agility, cost savings and operational efficiency. Unstructured Data Utilize unstructured data to gain insights that raise your revenue, drive customer experiences and power business success. Accelerate results with AI-driven innovation Rackspace Technology helps organizations turn data into impact with production-ready AI solutions built on private, public and hybrid cloud platforms. Our expertise in generative and agentic AI empowers you to deliver secure, scalable and responsible outcomes across your enterprise. Data Management Accelerate data optimization while helping to ensure security, uptime and seamless access across your organization. Data Modernization Make predictive decisions that accelerate innovation and increase ROI


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/configure-guest-access-with-teams Guest Access is disabled by default in Office 365®. A global administrator must turn on Guest Access for teams before team owners can add guests. Users might see the message “Contact your administrator” when trying to add a guest to their team. This shows that the settings either aren't turned on or the settings are not yet in effect. With Guest Access, organizations can offer access to teams to their partners while maintaining control over their data. All guests in teams are covered under the same compliance rules as the rest of Office 365 and can be securely managed with Azure Active Directory®. For more information about Office 365 subscriptions, see Set Up Office 365 . Prerequisites Applies to: Administrators Time needed: Up to 24 hours for changes to take effect Tools required: Administrators need Office 365 Global Administrator access For more information about prerequisite terminology, see Cloud Office support terminology . Turn on Guest Access in the Teams Admin Center Log in to your Office 365 Control Panel . Log in to your Office 365 Control Panel . From the left menu, select Office 365 Admin Center . From the left menu, select Office 365 Admin Center . From the left menu, select Teams under the Admin Center section. From the left menu, select Teams under the Admin Center section. Select Org-Wide settings , then Guest Access Select Org-Wide settings , then Guest Access Set Allow Guest Access in Microsoft Teams to On . Set Allow Guest Access in Microsoft Teams to On . Modify any other Calling, Meeting, or Message settings for your Guests. Modify any other Calling, Meeting, or Message settings for your Guests. Note: If you are using the default settings in Azure Active Directory, SharePoint Online® and Office 365 Groups, you are done configuring access for external users. If you are not certain, check the remaining steps below. Configure Azure Active Directory for Guest Access Log in to your Office 365 Control Panel . Log in to your Office 365 Control Panel . From the left menu, select Office 365 Admin Center . From the left menu, select Office 365 Admin Center . From the left menu, select Azure Active Directory . From the left menu, select Azure Active Directory . From Azure Active Directory, select Users , then User settings . From Azure Active Directory, select Users , then User settings . Select Manage External collaboration settings under the External Users section. Select Manage External collaboration settings under the External Users section. Choose the policy for which you

Output: URL: https://docs.rackspace.com/docs/configure-guest-access-with-teams Guest Access is disabled by default in Office 365®. A global administrator must turn on Guest Access for teams before team owners can add guests. Users might see the message “Contact your administrator” when trying to add a guest to their team. This shows that the settings either aren't turned on or the settings are not yet in effect. With Guest Access, organizations can offer access to teams to their partners while maintaining control over their data. All guests in teams are covered under the same compliance rules as the rest of Office 365 and can be securely managed with Azure Active Directory®. For more information about Office 365 subscriptions, see Set Up Office 365 . Prerequisites Applies to: Administrators Time needed: Up to 24 hours for changes to take effect Tools required: Administrators need Office 365 Global Administrator access For more information about prerequisite terminology, see Cloud Office support terminology . Turn on Guest Access in the Teams Admin Center Log in to your Office 365 Control Panel . Log in to your Office 365 Control Panel . From the left menu, select Office 365 Admin Center . From the left menu, select Office 365 Admin Center


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: using the radio button for Browse. Wildcards can be used. Type the server’s name, then press Browse to browse the file system. You can browse the server file system by using the radio button for Browse. Wildcards can be used. Type the server’s name, then press Browse to browse the file system. The recovery point can be adjusted in the dropdown menu at the top right of the screen. File selection works like a shopping cart. If files are part of the same protection group and recovery point, they can be added to a single recovery job. Select the files that need to be recovered, then press Save . Files are recovered by restoring them back to a server, or by creating a download link on the Cohesity portal. A- To restore files back to a server, press Next: Recover Options . Restore parameters can be set as shown in following image. To return to the previous screen and edit selections, press the edit pencil icon at the top right of the screen. Recover To: Using the radio buttons, determine if the recovery target for this restore should be the original server, or a different server. Restore Method: Auto Deploy Cohesity Agent – Cohesity will leverage VMware tools to install the Cohesity agent. This requires credentials for guest OS authentication. Use Existing Cohesity Agent – If the Cohesity agent is already installed on a server, this option will use the existing agent to perform the restore. Use VMware Tools – This option will attempt an agentless restore leveraging VMware tools. This is not recommended for large file restores due to performance limitations of VMware tools. This option also requires credentials for guest OS authentication. Recover to Original Path – Toggle this option off if you would like to specify a new location for the restored file(s). Recovery Options: Overwrite Existing File/Folder – This option is off by default and will prevent files from being overwritten if they already exist in the target location. Preserve File/Folder Attributes – This option is on by default and will preserve the existing file attributes from recovered files (such as hidden or read-only). Continue on Error - Continue recovery even if one of the objects encounters an error. Cluster Interface – Leave this on the default Auto Select. Task Name - This is the name of the recovery task. Press the Recover button to initiate the recovery. Progress can be monitored from the recovery screen. B- Click the Download Files button to create a downloaded task. You will be returned to the Recoveries screen. Click

Output: using the radio button for Browse. Wildcards can be used. Type the server’s name, then press Browse to browse the file system. You can browse the server file system by using the radio button for Browse. Wildcards can be used. Type the server’s name, then press Browse to browse the file system. The recovery point can be adjusted in the dropdown menu at the top right of the screen. File selection works like a shopping cart. If files are part of the same protection group and recovery point, they can be added to a single recovery job. Select the files that need to be recovered, then press Save . Files are recovered by restoring them back to a server, or by creating a download link on the Cohesity portal. A- To restore files back to a server, press Next: Recover Options . Restore parameters can be set as shown in following image. To return to the previous screen and edit selections, press the edit pencil icon at the top right of the screen. Recover To: Using the radio buttons, determine if the recovery target for this restore should be the original server, or a different server. Restore Method: Auto Deploy


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: and files from the website. Remember files that are not located under the website root, for example, files in the /data folder that might have been moved to a nonpublic folder. The website is now considered down for maintenance. You might want to publish an "Under Maintenance" page on your website. Install the package that contains only the /items and /metadata folders Log in to your Sitecore content management site. Log in to your Sitecore content management site. Select Control Panel . Select Control Panel . From the administration menu, select Install a package . From the administration menu, select Install a package . Click Upload a package , and then select Choose files . Click Upload a package , and then select Choose files . Browse for the zip file that contains only the /items and /metadata folders, and then click Next > Upload . Browse for the zip file that contains only the /items and /metadata folders, and then click Next > Upload . After the files are uploaded, click Close . After the files are uploaded, click Close . Click Next to continue with the package installation. When prompted, read and accept the license agreement, and then click Next . Click Next to continue with the package installation. When prompted, read and accept the license agreement, and then click Next . Review the package information and click Install . Review the package information and click Install . Publish the contents and deploy the extracted files If necessary, publish the contents of your package . If necessary, publish the contents of your package . Deploy the extracted /files folder to the website, preserving the same folder structure so that existing files are overwritten. Deploy the extracted /files folder to the website, preserving the same folder structure so that existing files are overwritten. Verify that your website is running. Verify that your website is running. The website should no longer be considered down for maintenance. If you published an “Under Maintenance” page, remove it. Updated 5 days ago

Output: and files from the website. Remember files that are not located under the website root, for example, files in the /data folder that might have been moved to a nonpublic folder. The website is now considered down for maintenance. You might want to publish an "Under Maintenance" page on your website. Install the package that contains only the /items and /metadata folders Log in to your Sitecore content management site. Log in to your Sitecore content management site. Select Control Panel . Select Control Panel . From the administration menu, select Install a package . From the administration menu, select Install a package . Click Upload a package , and then select Choose files . Click Upload a package , and then select Choose files . Browse for the zip file that contains only the /items and /metadata folders, and then click Next > Upload . Browse for the zip file that contains only the /items and /metadata folders, and then click Next > Upload . After the files are uploaded, click Close . After the files are uploaded, click Close . Click Next to continue with the package installation. When prompted, read and accept the license agreement, and then


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/webmail-dropbox-integration-faqs Rackspace Email has added the ability to add links to files stored in your Dropbox® account in an email. Just click a button in the Compose window to launch an external window to the Dropbox file selector. If you have not authenticated to Dropbox, the system prompts to supply your Dropbox credentials. Then you see your Dropbox files in the file selector dialogue. You can select files to attach to the email and click Choose . Links appear in the Compose window, and you can send your email with links to your Dropbox files. How can you hide the Dropbox feature? You can disable Dropbox integration in the following ways: Disable Dropbox for an entire domain. Disable Dropbox for all users of a private label Rackspace Email site. Log in to the Cloud Office Control Panel . Navigate to Rackspace Email> Webmail > Show/Hide . Under Dropbox , select turn off the toggle switch . Click Save . Log in to the Cloud Office Control Panel . Navigate to Rackspace Email> Webmail Sites > Show/Hide Links . Under Dropbox , select Disabled . Click Save You've used the feature before, but now it is asking you to log in to Dropbox. Why? If you have a session established with Dropbox.com, you do not have to log in or authorize Rackspace Email to access your Dropbox in any way. If you do not have a session established with Dropbox, you must re-authenticate and provide your credentials when prompted. Does Rackspace store my Dropbox credentials? No. In fact, we never see or store your credentials. When you log in to Dropbox, you send your credentials directly to Dropbox via a secure connection. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/webmail-dropbox-integration-faqs Rackspace Email has added the ability to add links to files stored in your Dropbox® account in an email. Just click a button in the Compose window to launch an external window to the Dropbox file selector. If you have not authenticated to Dropbox, the system prompts to supply your Dropbox credentials. Then you see your Dropbox files in the file selector dialogue. You can select files to attach to the email and click Choose . Links appear in the Compose window, and you can send your email with links to your Dropbox files. How can you hide the Dropbox feature? You can disable Dropbox integration in the following ways: Disable Dropbox for an entire domain. Disable Dropbox for all users of a private label Rackspace Email site. Log in to the Cloud Office Control Panel . Navigate to Rackspace Email> Webmail > Show/Hide . Under Dropbox , select turn off the toggle switch . Click Save . Log in to the Cloud Office Control Panel . Navigate to Rackspace Email> Webmail Sites > Show/Hide Links . Under Dropbox , select Disabled . Click Save You've used the feature before, but now it is asking you to log


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: carried forward to future months. You are not entitled to a credit for a failure to meet guarantees resulting from circumstances that are not within Rackspace control. You are not entitled to a credit if you are in breach of the Agreement (including your payment obligations to Rackspace) at the time of the occurrence of the event giving rise to the credit until you have cured the breach. You are not entitled to a credit if the event giving rise to the credit would not have occurred but for your breach of the Agreement. You must request a credit through your Rackspace account within 14 days following the event giving rise to the credit. Rackspace shall contact you within 30 days to approve or reject the claim or to request more information. If the claim is approved, the credit shall appear on your monthly invoice following approval. The SLA described in this section is limited to your configuration and does not extend to your end users or to other Rackspace Services. You acknowledge that any changes made pursuant to this section may not be effective in removing an attacker or preventing the attack from damaging your configuration. Spheres of Support RAS Digital teams provide support and management of your application. Below are the Spheres of Support (SoS) for Java and .NET applications. Each named application (Sitecore, AEM and Oracle Commerce) has its own SoS. Supporting your Digital Experience environment involves two or more parties, specifically: You, referred to as Customer (including any in-house IT resources) and your Systems Integrator (SI), if any Rackspace Support experts The following RACI tables include the following roles and relationships: Responsible : The party who carries out the process or task assignment and is responsible for getting the job done. Responsible : The party who carries out the process or task assignment and is responsible for getting the job done. Accountable : The party who is ultimately accountable for the process or task being completed appropriately. Accountable : The party who is ultimately accountable for the process or task being completed appropriately. Consulted : Parties who are not directly involved with carrying out the task, but who are consulted and might be a stakeholder or subject matter expert. Consulted : Parties who are not directly involved with carrying out the task, but who are consulted and might be a stakeholder or subject matter expert. Informed : Parties who receive output from the process or task or need to stay informed. Informed : Parties who receive output from the process or task or need to stay informed. Java and .NET Java and .NET Sitecore Sitecore Adobe

Output: carried forward to future months. You are not entitled to a credit for a failure to meet guarantees resulting from circumstances that are not within Rackspace control. You are not entitled to a credit if you are in breach of the Agreement (including your payment obligations to Rackspace) at the time of the occurrence of the event giving rise to the credit until you have cured the breach. You are not entitled to a credit if the event giving rise to the credit would not have occurred but for your breach of the Agreement. You must request a credit through your Rackspace account within 14 days following the event giving rise to the credit. Rackspace shall contact you within 30 days to approve or reject the claim or to request more information. If the claim is approved, the credit shall appear on your monthly invoice following approval. The SLA described in this section is limited to your configuration and does not extend to your end users or to other Rackspace Services. You acknowledge that any changes made pursuant to this section may not be effective in removing an attacker or preventing the attack from damaging your configuration. Spheres of Support


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/set-up-office-365 This article helps Rackspace Cloud Office customers set up Office 365 for the first time. Prerequisites Applies to: Office 365 Administrator Difficulty: Easy Time needed: 10 minutes Tools required: Office 365 tenant Administrator access For more information about prerequisite terminology, see Cloud Office support terminology . Create a tenant ID The tenant ID that you create is permanent. If you have an existing tenant ID for your Office 365 account, open a support ticket so we can transfer it for you. Log in to the Cloud Office Control Panel using your Rackspace Cloud Office admin ID and password. Log in to the Cloud Office Control Panel using your Rackspace Cloud Office admin ID and password. In the Microsoft Office 365 section, select Manage Office 365 . In the Microsoft Office 365 section, select Manage Office 365 . Enter a tenant name using only letters and numbers. A tenant is a unique name for your organization within the Office 365 portal. Your tenant name is your account ID on Microsoft's systems. If the tenant ID that you enter is valid and available, a green check box appears next to the name. Enter a tenant name using only letters and numbers. A tenant is a unique name for your organization within the Office 365 portal. Your tenant name is your account ID on Microsoft's systems. If the tenant ID that you enter is valid and available, a green check box appears next to the name. Fill in the requested information. All fields are required. Fill in the requested information. All fields are required. Click Create Tenant . Click Create Tenant . Your SharePoint ( {tenantName}.sharepoint.com ) and OneDrive ( {tenantName}-my.sharepoint.com ) URLs use the tenant ID for the life of your account. Log in to the Office 365 portal Log in to the Manage Office 365 at Rackspace Control Panel with the Global Administrator of your tenant. Log in to the Manage Office 365 at Rackspace Control Panel with the Global Administrator of your tenant. In this portal, you can manage users (add or edit users, reset passwords, and edit assigned licenses) and licenses (add, edit, and remove licenses). If you need to manage any other settings, such as the Exchange Admin Center or the Security and Compliance center, click on Office 365 Admin Center on the left sidebar to be logged in to the Office 365 Admin Center automatically. In this portal, you can manage users (add or edit users, reset passwords

Output: URL: https://docs.rackspace.com/docs/set-up-office-365 This article helps Rackspace Cloud Office customers set up Office 365 for the first time. Prerequisites Applies to: Office 365 Administrator Difficulty: Easy Time needed: 10 minutes Tools required: Office 365 tenant Administrator access For more information about prerequisite terminology, see Cloud Office support terminology . Create a tenant ID The tenant ID that you create is permanent. If you have an existing tenant ID for your Office 365 account, open a support ticket so we can transfer it for you. Log in to the Cloud Office Control Panel using your Rackspace Cloud Office admin ID and password. Log in to the Cloud Office Control Panel using your Rackspace Cloud Office admin ID and password. In the Microsoft Office 365 section, select Manage Office 365 . In the Microsoft Office 365 section, select Manage Office 365 . Enter a tenant name using only letters and numbers. A tenant is a unique name for your organization within the Office 365 portal. Your tenant name is your account ID on Microsoft's systems. If the tenant ID that you enter is valid and available, a green check box appears next to the name. Enter a tenant name using only letters and


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/manage-user-spam-settings-for-rackspace-email This article describes how to manage individual user spam settings and how to save your configuration. Log in to the Cloud Office Control Panel . Log in to the Cloud Office Control Panel . Click Domains . Click Domains . In the Spam Settings section, click the Spam Settings . In the Spam Settings section, click the Spam Settings . If you have multiple domains, select a domain name. Or, to change domains at any time, click the dropdown arrow . If you have multiple domains, select a domain name. Or, to change domains at any time, click the dropdown arrow . In the Status section, turn spam filtering on or off. Or, select Exclusive to receive email only from senders on the safelist. In the Status section, turn spam filtering on or off. Or, select Exclusive to receive email only from senders on the safelist. If you turned spam filtering on, indicate how Rackspace Email should handle messages: Deliver to the Spam folder : Send spam messages to the user's Spam folder. If you want to automatically delete messages from this folder, select the Delete after n days or n total email check box and enter a specified number of days or total emails. Delete the email immediately : Delete spam email automatically and do not deliver it to the user's mailbox. Email is permanently deleted, and you cannot retrieve it. Include "[SPAM]" at the beginning of the subject line : Deliver spam email to the user's Inbox and include the text "[SPAM]" in the Subject line. Deliver to the email address : Send spam messages to an address in your domain that you specify. If you turned spam filtering on, indicate how Rackspace Email should handle messages: Deliver to the Spam folder : Send spam messages to the user's Spam folder. If you want to automatically delete messages from this folder, select the Delete after n days or n total email check box and enter a specified number of days or total emails. Delete the email immediately : Delete spam email automatically and do not deliver it to the user's mailbox. Email is permanently deleted, and you cannot retrieve it. Include "[SPAM]" at the beginning of the subject line : Deliver spam email to the user's Inbox and include the text "[SPAM]" in the Subject line. Deliver to the email address : Send spam messages to an address in your domain that you specify.

Output: URL: https://docs.rackspace.com/docs/manage-user-spam-settings-for-rackspace-email This article describes how to manage individual user spam settings and how to save your configuration. Log in to the Cloud Office Control Panel . Log in to the Cloud Office Control Panel . Click Domains . Click Domains . In the Spam Settings section, click the Spam Settings . In the Spam Settings section, click the Spam Settings . If you have multiple domains, select a domain name. Or, to change domains at any time, click the dropdown arrow . If you have multiple domains, select a domain name. Or, to change domains at any time, click the dropdown arrow . In the Status section, turn spam filtering on or off. Or, select Exclusive to receive email only from senders on the safelist. In the Status section, turn spam filtering on or off. Or, select Exclusive to receive email only from senders on the safelist. If you turned spam filtering on, indicate how Rackspace Email should handle messages: Deliver to the Spam folder : Send spam messages to the user's Spam folder. If you want to automatically delete messages from this folder, select the Delete after n days or n total email check box and enter a