Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/industry/retail On this page: Overview Solutions Customer success Get started To compete with new cloud-born businesses, traditional retailers must offer the same ease of service as their online counterparts — without sacrificing the in-person, white-glove service that gives them a competitive edge. But recreating the quality of an in-store experience, in an online or mobile environment, can be challenging. Let our retail specialists help. With deep expertise in the world’s leading digital applications and back-end retail workloads, we can help with everything from migrations and scaling, to maximizing performance and security. Focus on creating an enhanced omni-channel experience that delights your customers, while we take care of the rest. Use cases Security and compliance With our compliance assistance and proactive monitoring, detection and rapid threat remediation services, you can address the industry’s most stringent security and compliance standards, including GDPR and PCI DSS. Scalability As your business grows, so do your support needs. That's why we provide a range of services to support your IT environment. Whether you’re planning upgrades, platform migrations or new implementations — or have a busy season approaching — our private and public cloud teams can architect and manage a best-fit, scalable environment for you. Elevated customer experiences Provide your customers with a consistent and scalable “always-on” digital experience. Our experts are here to help with every detail, including supply chain, ERP integration, cloud migration, scalability, uptime and performance. Modernization We can help you quickly implement the technologies that drive engaged customer experiences. Turn to us for guidance in digital experience platforms, containers, micro-services and multi-platform selling. Improved efficiency Let our engineers and developers handle things like infrastructure and database management, while you prepare your applications for production and go to market faster. Big data analytics and AI/ML Gain customer insights and leverage data to drive your merchandising strategy through analyzing data from multiple sources such as POS systems, customer reviews and social media. Master data management Consolidate customer, product & supplier data in a single data platform on AWS, enabling accurate forecasting, inventory planning and consistent omni-channel customer experiences as well as operational efficiency in post-sales and returns management. AI personalization engines and forecasting Create high-quality, real-time recommendations to personalize every touchpoint along the user journey leveraging Amazon Personalize. Predict more accurate business outcomes from planning product demand,

Output: URL: https://www.rackspace.com/industry/retail On this page: Overview Solutions Customer success Get started To compete with new cloud-born businesses, traditional retailers must offer the same ease of service as their online counterparts — without sacrificing the in-person, white-glove service that gives them a competitive edge. But recreating the quality of an in-store experience, in an online or mobile environment, can be challenging. Let our retail specialists help. With deep expertise in the world’s leading digital applications and back-end retail workloads, we can help with everything from migrations and scaling, to maximizing performance and security. Focus on creating an enhanced omni-channel experience that delights your customers, while we take care of the rest. Use cases Security and compliance With our compliance assistance and proactive monitoring, detection and rapid threat remediation services, you can address the industry’s most stringent security and compliance standards, including GDPR and PCI DSS. Scalability As your business grows, so do your support needs. That's why we provide a range of services to support your IT environment. Whether you’re planning upgrades, platform migrations or new implementations — or have a busy season approaching — our private and public cloud teams can architect and manage a best-fit, scalable environment for you.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/split-domain-routing Important : This feature has been sunset . Refer to the Rackspace Email to Open-Xchange Migration FAQ Split domain routing (SDR) allows you to have a single domain's mailboxes distributed between our system and an external system, working together as if they were in one environment. You use this primarily when you are migrating a large number of mailboxes over to our system from another server over an extended period of time. You can move mailboxes in batches to make the move more manageable for administrators and to make the transition almost seamless for the users. Though it is not common, you can also use SDR when you need to maintain some mailboxes on an existing system for an extended period of time or permanently. If SDR is a permanent feature of your setup, they can point to either your external mail server or us. You might want to point your MX records to Rackspace because then all your messages get the benefit of our spam and anti-virus filtering instead of just the Rackspace-hosted mailboxes. Setting up SDR There are two parts to setting up SDR, and they relate to enabling our system and the external system to have two-way communication. If you are using SDR as part of a migration, you should keep your MX records for the domain pointing to your existing server (described as your external mail server in this documentation). After the migration completes, you can switch them to the Rackspace MX records listed here: Set up DNS records for Cloud Office email and Skype for Business . Enabling SDR through the Cloud Office Control Panel When you enable SDR, our environment forwards to your external server any messages addressed to recipients on your domain that do not exist in our system. To enable it, you need the hostname of your external mail server (usually one of the MX records that point to your external system) and a valid email address within the designated domain hosted on that external mail server. We use this address only to validate the server. You must also open port 25 on the external mail server so that our system can connect to it. Log in to the Cloud Office Control Panel . Log in to the Cloud Office Control Panel . Select Domains . Select Domains . Click the Split Domain link. Click the Split Domain link. Configuring SDR from your own external server to Rackspace This type of functionality has several names, including non-authoritative mail delivery or message routing for a shared address space

Output: URL: https://docs.rackspace.com/docs/split-domain-routing Important : This feature has been sunset . Refer to the Rackspace Email to Open-Xchange Migration FAQ Split domain routing (SDR) allows you to have a single domain's mailboxes distributed between our system and an external system, working together as if they were in one environment. You use this primarily when you are migrating a large number of mailboxes over to our system from another server over an extended period of time. You can move mailboxes in batches to make the move more manageable for administrators and to make the transition almost seamless for the users. Though it is not common, you can also use SDR when you need to maintain some mailboxes on an existing system for an extended period of time or permanently. If SDR is a permanent feature of your setup, they can point to either your external mail server or us. You might want to point your MX records to Rackspace because then all your messages get the benefit of our spam and anti-virus filtering instead of just the Rackspace-hosted mailboxes. Setting up SDR There are two parts to setting up SDR, and they relate to enabling our system and the external system to


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/industry/education On this page: Overview Solutions Customer success Get started Higher education institutions are under increasing pressure to deliver distance learning, while at the same time meeting security and compliance requirements. Yet, they’re often locked into the high capital expenditures that come with aging data centers, long-term contracts and legacy applications. Join the universities and online institutions that rely on Rackspace Technology as a trusted advisor for their digital transformation. Our experts can help you deliver on-demand courses and critical resources, so you can focus on educating students and inspiring them to be passionate lifelong learners. Purdue University’s upgraded cloud platform allows students and faculty to quickly spin up new server clusters, work across different operating systems and access the latest technology on a semester-by-semester basis. Use cases Cost efficiency Traditional data centers and legacy applications often hold educational organizations back from implementing technology-enabled innovation. They’re also struggling with legacy cultures and contracts and limited access to IT talent. To combat these challenges, they’re turning to the managed cloud. In a managed cloud, organizations can take advantage of automated risk management, security and compliance — so they can build modern online educational services. Consolidation and optimization When your students rely on your online services, uptime, speed and reliability are essential. To address this need, institutions are looking to consolidate data centers, reduce the number of vendors and speed up time-to-value for their online learning services. Our migration specialists can help you craft a cloud migration and data center consolidation strategy that recognizes your school's realities and goals. We can also assist with disaster recovery planning and implementation. Secure data and apps The people you serve expect you to protect their personal information. It’s your responsibility to restrict access to authorized personnel only. What precautions are you taking to ensure their personal, financial and other sensitive data is secure? Our dedicated hosting environment is PCI certified to meet stringent security standards for storing and managing data. We also offer Managed Security Services to help protect your organization from persistent threats and cyberattacks. Update legacy systems By integrating cloud into your infrastructure, you can provide instructors, administrators and students with the technologies they require — while providing a safe way for them to store, process and analyze data. We’ll show you how to leverage the capabilities of new technology — and use what you have more effectively — to help you control costs and optimize what you spend while improving your level of service. Scale your services Your success delivering services to the

Output: URL: https://www.rackspace.com/industry/education On this page: Overview Solutions Customer success Get started Higher education institutions are under increasing pressure to deliver distance learning, while at the same time meeting security and compliance requirements. Yet, they’re often locked into the high capital expenditures that come with aging data centers, long-term contracts and legacy applications. Join the universities and online institutions that rely on Rackspace Technology as a trusted advisor for their digital transformation. Our experts can help you deliver on-demand courses and critical resources, so you can focus on educating students and inspiring them to be passionate lifelong learners. Purdue University’s upgraded cloud platform allows students and faculty to quickly spin up new server clusters, work across different operating systems and access the latest technology on a semester-by-semester basis. Use cases Cost efficiency Traditional data centers and legacy applications often hold educational organizations back from implementing technology-enabled innovation. They’re also struggling with legacy cultures and contracts and limited access to IT talent. To combat these challenges, they’re turning to the managed cloud. In a managed cloud, organizations can take advantage of automated risk management, security and compliance — so they can build modern online educational services. Consolidation and optimization When your students


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: do offer reasonable endeavor support, which extends our support into offering alternative solutions. Reasonable endeavor support can include help from Rackspace partners and other third-party services. API support : Managed Operations offers all the support functions listed in the developer guides . Cloud Files : Integration with Cloud Files is supported via the API, however no development support is offered to help utilize Cloud Files via the API. Load Balancing : Cloud Load Balancers are supported by Managed Operations. Email : The default SMTP configuration for outbound email on Linux is through Postfix. Cloud Servers with a Managed Operations service level are preconfigured to use our mail relay service Mailgun to ensure reliable mail delivery. The first 50,000 emails sent each month are free, and your mail package can be upgraded if higher volume is expected. For more information, see the Mailgun Rackspace pricing page . Firewalls : Support is provided for iptables , Ubuntu operating system ufw , and fail2ban . Control Panels : Control panel applications such as Plesk, Webmin, or cPanel are not supported at this time. DNS : Managed Operations supports the use of the Rackspace Cloud name servers for DNS. Bind is not supported at this time. Updated 5 days ago

Output: do offer reasonable endeavor support, which extends our support into offering alternative solutions. Reasonable endeavor support can include help from Rackspace partners and other third-party services. API support : Managed Operations offers all the support functions listed in the developer guides . Cloud Files : Integration with Cloud Files is supported via the API, however no development support is offered to help utilize Cloud Files via the API. Load Balancing : Cloud Load Balancers are supported by Managed Operations. Email : The default SMTP configuration for outbound email on Linux is through Postfix. Cloud Servers with a Managed Operations service level are preconfigured to use our mail relay service Mailgun to ensure reliable mail delivery. The first 50,000 emails sent each month are free, and your mail package can be upgraded if higher volume is expected. For more information, see the Mailgun Rackspace pricing page . Firewalls : Support is provided for iptables , Ubuntu operating system ufw , and fail2ban . Control Panels : Control panel applications such as Plesk, Webmin, or cPanel are not supported at this time. DNS : Managed Operations supports the use of the Rackspace Cloud name servers for DNS. Bind is not supported at


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Infrastructure agent A lightweight, standalone APM agent that reports operating system metrics such as CPU usage, network traffic, and so on. Named app An application in which specific Rackspace engineers and architects specialize. Named apps engineers work regular US business hours but are available 24x7 to address production-down emergencies. The ASE team handles escalation to named apps engineers. The Linux named apps are ATG/Oracle Web Commerce and Adobe AEM. The Windows named app is Sitecore. New Relic A common APM tool used by Rackspace Application Services. New Relic alert condition The New Relic implementation of a monitor. Alert policies compare current application metrics, such as response time or error rates, to thresholds. You can define alert thresholds based on business needs. New Relic alert policy A group of one or more alert conditions linked to a New Relic Notification Channel. New Relic Notification Channel New Relic uses a notification channel to create tickets or notify your team when an alert condition violation occurs. Runbook Automation (RBA) Rackspace uses an RBA as the primary automation tool to create alert tickets and perform automated tasks in response to an alert. Synthetic monitor Runs from remote pollers and mimics user actions on your website. Synthetic monitors test functionality similar to how your end users interact with the site. Thread dump A saved snapshot of the execution stack for each JVM thread. Thread dumps enable Rackspace to see what each thread was doing at the time of the snapshot. You should take thread dumps when the issue or condition that you want to debug is active. Traces Provides detailed page load data, including a list of the slowest methods to execute and errors encountered during page load. Use transaction snapshots for troubleshooting. Updated 5 days ago

Output: Infrastructure agent A lightweight, standalone APM agent that reports operating system metrics such as CPU usage, network traffic, and so on. Named app An application in which specific Rackspace engineers and architects specialize. Named apps engineers work regular US business hours but are available 24x7 to address production-down emergencies. The ASE team handles escalation to named apps engineers. The Linux named apps are ATG/Oracle Web Commerce and Adobe AEM. The Windows named app is Sitecore. New Relic A common APM tool used by Rackspace Application Services. New Relic alert condition The New Relic implementation of a monitor. Alert policies compare current application metrics, such as response time or error rates, to thresholds. You can define alert thresholds based on business needs. New Relic alert policy A group of one or more alert conditions linked to a New Relic Notification Channel. New Relic Notification Channel New Relic uses a notification channel to create tickets or notify your team when an alert condition violation occurs. Runbook Automation (RBA) Rackspace uses an RBA as the primary automation tool to create alert tickets and perform automated tasks in response to an alert. Synthetic monitor Runs from remote pollers and mimics user actions on your


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/upload-a-file-to-rackspace-email-plus-cloud-drive This article describes how to upload a file to your Rackspace Email Plus Cloud Drive. Prerequisites Applies to: User Difficulty: Easy Time needed: Approximately 5 minutes Tools required: apps.rackspace.com access For more information on prerequisite terminology, see Cloud Office support terminology . Saving documents to Cloud Drive Ensure that Cloud Drive is installed on your device before continuing. If you need to install Cloud Drive, see Installing Cloud Drive . After you have installed Cloud Drive, follow these instructions to upload a file to your Cloud Drive. Click the Windows start menu in the lower-left hand corner of your screen, and then select the file explorer application. Click the Windows start menu in the lower-left hand corner of your screen, and then select the file explorer application. Copy or move the desired file to the folder of your choice within the Rackspace Cloud Drive. Copy or move the desired file to the folder of your choice within the Rackspace Cloud Drive. Verify that the file is in its intended folder. Verify that the file is in its intended folder. You can confirm that the file has synced to the Cloud Drive by logging in to apps.rackspace.com. Select Cloud Drive from the ribbon at the top of the screen. Select Cloud Drive from the ribbon at the top of the screen. Select the folder that you saved your document to on your desktop device. Select the folder that you saved your document to on your desktop device. You can see the file that you moved to the Cloud Drive. You can now access the file from your other desktop devices that have Cloud Drive installed. Warning: You cannot add files to the Public Files folder by using the desktop app. Public Files must be added through apps.rackspace.com. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/upload-a-file-to-rackspace-email-plus-cloud-drive This article describes how to upload a file to your Rackspace Email Plus Cloud Drive. Prerequisites Applies to: User Difficulty: Easy Time needed: Approximately 5 minutes Tools required: apps.rackspace.com access For more information on prerequisite terminology, see Cloud Office support terminology . Saving documents to Cloud Drive Ensure that Cloud Drive is installed on your device before continuing. If you need to install Cloud Drive, see Installing Cloud Drive . After you have installed Cloud Drive, follow these instructions to upload a file to your Cloud Drive. Click the Windows start menu in the lower-left hand corner of your screen, and then select the file explorer application. Click the Windows start menu in the lower-left hand corner of your screen, and then select the file explorer application. Copy or move the desired file to the folder of your choice within the Rackspace Cloud Drive. Copy or move the desired file to the folder of your choice within the Rackspace Cloud Drive. Verify that the file is in its intended folder. Verify that the file is in its intended folder. You can confirm that the file has synced to the Cloud Drive by logging in to apps.rackspace.com. Select Cloud


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/adding-an-alias-with-rackspace-email This article shows how to create an alias that forwards emails to another mailbox or multiple mailboxes on a domain. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: 5 minutes Tools required: Rackspace Email Control Panel access For more information on prerequisite terminology, see Rackspace Email Support Terminology . Alias Overview Aliases are a way to create an alternate email address name for an existing email address. For example, a user wants to receive emails at [email protected] (the actual address) and [email protected] (the alias), without checking two different accounts. In this case, the system will deliver everything sent to [email protected] to [email protected] . Add a single alias Log in to the Rackspace Email Control Panel . Log in to the Rackspace Email Control Panel . In the Rackspace Email section, click Aliases . In the Rackspace Email section, click Aliases . On the Aliases page, click Add Alias . Note : If you have multiple domains, ensure the appropriate domain name is selected. Use the change domain link if necessary. On the Aliases page, click Add Alias . Note : If you have multiple domains, ensure the appropriate domain name is selected. Use the change domain link if necessary. In the Create New Alias box, enter a name for this alias (e.g., sales, support, or info). In the Create New Alias box, enter a name for this alias (e.g., sales, support, or info). From the Members inside this Domain box, select one or more mailboxes and move them to the Current Members box. These are the destination mailboxes that will receive the emails sent to the alias address. From the Members inside this Domain box, select one or more mailboxes and move them to the Current Members box. These are the destination mailboxes that will receive the emails sent to the alias address. (Optional) Add up to four external addresses for domains like gmail.com , yahoo.com , or hotmail.com . (Optional) Add up to four external addresses for domains like gmail.com , yahoo.com , or hotmail.com . Click Save . Click Save . Add multiple aliases Use this method to import a list of aliases from a file if you need to create more than one at a time. Log in to the Rackspace Email Control Panel . Log in to

Output: URL: https://docs.rackspace.com/docs/adding-an-alias-with-rackspace-email This article shows how to create an alias that forwards emails to another mailbox or multiple mailboxes on a domain. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: 5 minutes Tools required: Rackspace Email Control Panel access For more information on prerequisite terminology, see Rackspace Email Support Terminology . Alias Overview Aliases are a way to create an alternate email address name for an existing email address. For example, a user wants to receive emails at [email protected] (the actual address) and [email protected] (the alias), without checking two different accounts. In this case, the system will deliver everything sent to [email protected] to [email protected] . Add a single alias Log in to the Rackspace Email Control Panel . Log in to the Rackspace Email Control Panel . In the Rackspace Email section, click Aliases . In the Rackspace Email section, click Aliases . On the Aliases page, click Add Alias . Note : If you have multiple domains, ensure the appropriate domain name is selected. Use the change domain link if necessary. On the Aliases page, click Add Alias . Note : If you have multiple domains, ensure the appropriate domain name is selected. Use the


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: with whom Rackspace Technology jointly develops or promotes services, including sponsorships and co- branded opportunities and promotions). General Public - Rackspace Technology may disclose Personal Information with the general public if you choose to disclose Personal Information when contributing content to Rackspace Technology through public forums, blogs, social features, or the like. Other third parties - at your direction; for any other purpose with your consent (where such consent is a lawful basis for processing under applicable law); where Rackspace Technology sells all or a part of the company, is part of a merger, consolidation, restructuring, sale of company stock, and/or sale of assets or other corporate change, where your information may be transferred as part of that transaction; or where Rackspace Technology reasonably believes it is appropriate to comply with the law (e.g., to public authorities) to enforce its legal rights and/or to protect the rights and safety of others. You acknowledge that: (i) you are accessing a website that is based in the United States; (ii) you are providing Personal Information to a company in the United States; and (iii) Rackspace Technology must adhere to laws of the United States. You agree that Personal Information collected on Rackspace Technology websites may be stored and processed in the United States or any other country in which Rackspace Technology, its affiliates, partners, service providers, or agents maintain facilities, and while in such jurisdictions may be subject to access pursuant to the laws of those jurisdictions. Each of these countries have different privacy laws that afford varying levels of protection for Personal Information, and such laws may be less stringent or may not be as comprehensive as those laws that exist in your country. Further information on how Rackspace Technology responds to law enforcement requests can be found at the Rackspace Technology Privacy Center. Rackspace Technology takes appropriate contractual and other steps to protect shared Personal Information in accordance with this privacy notice and applicable law. Rackspace Technology maintains an Intragroup Data Processing Addendum (including European Commission’s Standard Contractual Clauses, UK International Data Transfer Addendum, and additional guarantees to protect the rights of data subjects) governing the transfer of Personal Information between Rackspace Technology and its affiliates. Rackspace Technology enters into data processing agreements with other third parties as appropriate (including European Commission’s Standard Contractual Clauses, UK International Data Transfer Addendum, and additional guarantees to protect the rights of data subjects, as appropriate). In more limited cases, Rackspace Technology will consider whether any of the derogations available under European and UK law apply

Output: with whom Rackspace Technology jointly develops or promotes services, including sponsorships and co- branded opportunities and promotions). General Public - Rackspace Technology may disclose Personal Information with the general public if you choose to disclose Personal Information when contributing content to Rackspace Technology through public forums, blogs, social features, or the like. Other third parties - at your direction; for any other purpose with your consent (where such consent is a lawful basis for processing under applicable law); where Rackspace Technology sells all or a part of the company, is part of a merger, consolidation, restructuring, sale of company stock, and/or sale of assets or other corporate change, where your information may be transferred as part of that transaction; or where Rackspace Technology reasonably believes it is appropriate to comply with the law (e.g., to public authorities) to enforce its legal rights and/or to protect the rights and safety of others. You acknowledge that: (i) you are accessing a website that is based in the United States; (ii) you are providing Personal Information to a company in the United States; and (iii) Rackspace Technology must adhere to laws of the United States. You agree that Personal Information collected on Rackspace


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: on changes needed to improve performance Application Services Comprehensive set of services across the leading technologies such as ERP, CRM, Digital Experience Platforms and Productivity. Application Operations Support: We provide 24x7x365 operational support from an army of certified specialists who manage and operate the client’s application(s) and provide ongoing administration, monitoring and troubleshooting support. Application Management Services: Clients get access to named technical resources to help optimize their application and provide application expertise, inform on best practices and provide usage insights with proactive support to help them get the most out of their chosen technology. Rethinking support models for a cloud native world Rackspace Elastic Engineering See how Rackspace Elastic Engineering breaks down the traditional build and operate barriers and opens up new possibilities to accelerate innovation. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Decades of expertise matched with thousands of experts Expert guidance so you can maximize the benefits of modern cloud. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. Best Consultancy or System Integrator 2020, The Cloud Awards The Forrester Wave™: Hosted Private Cloud Services in North America and Europe, Q2 2020 AWS Premier Consulting Partner AWS MAP Partner One of the leading AWS consulting partners with 14 competencies Dell Technologies Four-time Partner of the Year Award Dell Titanium CSP Partner Google Cloud First Premier Managed Services Partner Google Cloud Partner of the Year Award Winner Microsoft Gold Partner Microsoft Six-time Hosting Partner of the Year Microsoft Azure Expert MSP designation for 2021 Oracle Cloud Service and Resell Partner Salesforce Platinum Consulting Partner SAP Silver Partner VMware® Cloud Verified VMware Premiere Service Provider Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. Cloud Grow revenue, increase efficiency and deliver the future with powerful cloud solutions delivered with industry-leading expertise. Applications Explore powerful app solutions that help you gain efficiencies, improve operations and drive smarter business outcomes. Data Handle large volumes of data effectively and economically so you can accelerate your path to business insights. Security Let our certified security experts to secure your environments, helping you build efficiencies that let you deliver your future. Related resources Learn more about services to

Output: on changes needed to improve performance Application Services Comprehensive set of services across the leading technologies such as ERP, CRM, Digital Experience Platforms and Productivity. Application Operations Support: We provide 24x7x365 operational support from an army of certified specialists who manage and operate the client’s application(s) and provide ongoing administration, monitoring and troubleshooting support. Application Management Services: Clients get access to named technical resources to help optimize their application and provide application expertise, inform on best practices and provide usage insights with proactive support to help them get the most out of their chosen technology. Rethinking support models for a cloud native world Rackspace Elastic Engineering See how Rackspace Elastic Engineering breaks down the traditional build and operate barriers and opens up new possibilities to accelerate innovation. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Decades of expertise


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: exceptional experience. API Management Services Rackspace experts will create and publish APIs and monitor their performance over time.  Data Modernization Data analytics technologies make valuable information accessible across your organization. They introduce new architectural patterns, application models and operational requirements within a rapidly evolving technical ecosystem, all of which create challenges in designing and configuring a reliable and scalable analytics environment. Rackspace helps customers transform how they collect, process and store data, while helping to ensure proper system integration and enabling their organization to make data-driven decisions. Capabilities Modern Data Architecture Assessment Rackspace’s cloud-agnostic team assesses the customer’s current systems, identifies their business objectives and designs their ideal future-state reference data architecture. Customers receive a roadmap that accounts for future data management, analytics and AI/machine learning workloads. Big Data Analytics Accelerator An end-to-end solution that implements a working big data, NoSQL or cloud analytics platform that includes all the key facets of a modern data platform. The Rackspace data modernization team delivers big data application development and integration services for the entire project lifecycle; from planning, design and development to support and operations of the platform and underlying IaaS.  Training & Adoption Customers seeking to gain fast application adoption in their user base can opt for Rackspace developed and delivered training workshops targeted to specific application workloads or solutions. Capabilities Process and Application Training Training for User Acceptance Testing, Train the Trainer Workshop, System Administrator Workshop, Business Leader Dashboard and Reporting Workshop. Application Success and Adoption End-user workshops designed to help employees successfully adopt an application so that the customer can increase efficiency and ROI. Activity Reporting Rackspace experts establish activity reporting to give the customer insights on application adoption. Security & Governance Security threats will always outpace compliance requirements, so approaching the two disciplines in parallel is essential to the big picture. Compliance alone isn’t enough to keep an organization secure, and security doesn’t always assure compliance. Regardless of availability of in-house security expertise, organizations need continual security monitoring to assess and remediate vulnerabilities in their current IT and to ensure new architectures are protected from external threats. Rackspace security experts take an active approach to securing the customer’s cloud and applications and strengthening their overall IT network security posture to remove or minimize impact.  Capabilities Penetration Testing Vulnerability Scanning and Penetration testing for network and web applications that produces a vulnerability and remediation report. Security & Risk Assessment To help mitigate a customer

Output: exceptional experience. API Management Services Rackspace experts will create and publish APIs and monitor their performance over time.  Data Modernization Data analytics technologies make valuable information accessible across your organization. They introduce new architectural patterns, application models and operational requirements within a rapidly evolving technical ecosystem, all of which create challenges in designing and configuring a reliable and scalable analytics environment. Rackspace helps customers transform how they collect, process and store data, while helping to ensure proper system integration and enabling their organization to make data-driven decisions. Capabilities Modern Data Architecture Assessment Rackspace’s cloud-agnostic team assesses the customer’s current systems, identifies their business objectives and designs their ideal future-state reference data architecture. Customers receive a roadmap that accounts for future data management, analytics and AI/machine learning workloads. Big Data Analytics Accelerator An end-to-end solution that implements a working big data, NoSQL or cloud analytics platform that includes all the key facets of a modern data platform. The Rackspace data modernization team delivers big data application development and integration services for the entire project lifecycle; from planning, design and development to support and operations of the platform and underlying IaaS.  Training & Adoption Customers seeking to gain fast application


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: your application portfolio and provide recommendations for a pilot application to modernize, including backlog, roadmap and cost estimate. SaaS workshop: No matter what stage you’re on in your SaaS journey, we have the expertise to provide an assessment and reference points with clear recommendations for improvements. Cloud Native Applications & Development: Modernization of your legacy workloads to get the benefits of cloud native platforms. Modern Application Development: Don’t just run applications in the cloud, run applications made for the cloud. Leverage our cloud native development expertise to build a modern infrastructure and applications. Application Discovery and Wireframing Assessment: Our team of business analysts and architects work to understand your goals and vision, and translate them into actionable requirements and an intuitive, modern user interface. IoT IoT design and development: Design and implement your IoT strategy leveraging our expertise. We provide everything you need to move forward quickly and efficiently with your IoT business goals. IoT Assessment & Advisory: Kickstart your IoT journey by working with our experts to define your business challenges and goals and develop a roadmap that maximizes your ROI. IoT Platform Modernization: An IoT platform is responsible for provisioning and managing your fleet of devices, as well as ingesting, processing, aggregating and exposing the data that makes IoT valuable. Through our discovery and design, you gain a cloud native, robust and scalable IoT platform that can seamlessly grow with your business. IIoT Smart Factory Accelerator: Reduce the time required to monitor and optimize IIoT. Realize the value of predictive maintenance, real-time alerts and analytics to lower costs, mitigate potential risks and respond quickly to time-sensitive issues. Data and AI Data and AI strategy and roadmap: Create a holistic data and AI strategy that allows your organization to drive business value, mitigate risk and build a data-driven company. Database Migration and Modernization Assessment: Data experts will review modern cloud architectures and explore the tools available and make recommendations. We’ll overview where you are today in your data modernization journey — and where you want to go. Data warehouse assessment: Data experts will assess and provide recommendations on the right-fit cloud data warehouse architecture for modernization to improve your data products’ efficiency, performance, scalability, security and reliability. Hadoop assessment: Improve the performance, scalability, security and reliability of your Hadoop environment, while making it easier to accelerate innovation at scale. We can assess and provide recommendations on the right-fit cloud data architecture for accelerating modernization and realizing the benefits of

Output: your application portfolio and provide recommendations for a pilot application to modernize, including backlog, roadmap and cost estimate. SaaS workshop: No matter what stage you’re on in your SaaS journey, we have the expertise to provide an assessment and reference points with clear recommendations for improvements. Cloud Native Applications & Development: Modernization of your legacy workloads to get the benefits of cloud native platforms. Modern Application Development: Don’t just run applications in the cloud, run applications made for the cloud. Leverage our cloud native development expertise to build a modern infrastructure and applications. Application Discovery and Wireframing Assessment: Our team of business analysts and architects work to understand your goals and vision, and translate them into actionable requirements and an intuitive, modern user interface. IoT IoT design and development: Design and implement your IoT strategy leveraging our expertise. We provide everything you need to move forward quickly and efficiently with your IoT business goals. IoT Assessment & Advisory: Kickstart your IoT journey by working with our experts to define your business challenges and goals and develop a roadmap that maximizes your ROI. IoT Platform Modernization: An IoT platform is responsible for provisioning and managing your fleet of devices, as well


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/set-up-spf-and-dkim-records DomainKey Identified Mail (DKIM) and Sender Policy Framework (SPF) are two methods that can protect you from email spamming, spoofing, and phishing attempts. SPF method allows you to specify which email servers are legitimate servers for your domain. DKIM method allows you to attach a DomainKey signature to your outgoing mail. The receiving server then verifies the validity of the key and either accepts or rejects the mail. SPF and DKIM are frequently used in combination because they attack email problems from two different angles. For instructions on how to create DNS TXT records for DKIM and SPF, see the following articles: Create a DKIM TXT record Create a DKIM TXT record Create a SPF TXT record Create a SPF TXT record Use the Feedback tab to make any comments or ask questions. You can also start a conversation with us . Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/set-up-spf-and-dkim-records DomainKey Identified Mail (DKIM) and Sender Policy Framework (SPF) are two methods that can protect you from email spamming, spoofing, and phishing attempts. SPF method allows you to specify which email servers are legitimate servers for your domain. DKIM method allows you to attach a DomainKey signature to your outgoing mail. The receiving server then verifies the validity of the key and either accepts or rejects the mail. SPF and DKIM are frequently used in combination because they attack email problems from two different angles. For instructions on how to create DNS TXT records for DKIM and SPF, see the following articles: Create a DKIM TXT record Create a DKIM TXT record Create a SPF TXT record Create a SPF TXT record Use the Feedback tab to make any comments or ask questions. You can also start a conversation with us . Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: guide. Note : Rackspace operates a strict hot/cold aisle configuration in LON5, so we organize all the cabinets to fit this configuration. If you need more information on this, request it through your account team. Rackspace allocates space and power in the new location with all other services for which you contract with us. Where Rackspace provides the cabinets, we stand up new cabinets in advance of your move date if required. Additionally, if requested, we can carry out a physical audit of your environment and take responsibility for the physical move. We understand that this move is a distraction from your business focus, so we will use all our experience in data center migrations to help to minimize disruption. Rackspace needs to understand the interdependencies between the different environments and plan accordingly. If you have infrastructure in Global Switch that depends on the migrating environment, let your account team know as soon as possible so that they can inform the migration team. This request applies even if the infrastructure is in a different suite or if Rackspace does not host the infrastructure. If Rackspace provides the leased line, we take care of this and work with you to schedule the change. If not, you must work with your telco provider and Rackspace to understand the options for relocating the line. The data center you are moving to and your provider determine the options available to you. If you are relocating to the adjacent suite, this might just require a new cross connect. However, a move to a different data center might require a new line. Because lead times for new leased lines are significant, we advise you to reach out to your provider at your earliest convenience to understand the options. The facility is located at: In 2015, Rackspace designed and constructed the LON5 data center conveniently close to the M23 motorway and a short taxi journey from the Three Bridges and Gatwick Airport railway stations. The facility is operated 24/7/365 by Rackspace staff and benefits from the latest networking and electrical infrastructure. It has a Power Usage Effectiveness (PUE) value of 1.15% and is a state-of-the-art, tier 3 equivalent data center. Download a data center specification sheet here . Contact us in one of the following ways: Reach out to your Rackspace account team. Update one of the ticket notifications published in the ticketing system before and during the migration. Updated 5 days ago

Output: guide. Note : Rackspace operates a strict hot/cold aisle configuration in LON5, so we organize all the cabinets to fit this configuration. If you need more information on this, request it through your account team. Rackspace allocates space and power in the new location with all other services for which you contract with us. Where Rackspace provides the cabinets, we stand up new cabinets in advance of your move date if required. Additionally, if requested, we can carry out a physical audit of your environment and take responsibility for the physical move. We understand that this move is a distraction from your business focus, so we will use all our experience in data center migrations to help to minimize disruption. Rackspace needs to understand the interdependencies between the different environments and plan accordingly. If you have infrastructure in Global Switch that depends on the migrating environment, let your account team know as soon as possible so that they can inform the migration team. This request applies even if the infrastructure is in a different suite or if Rackspace does not host the infrastructure. If Rackspace provides the leased line, we take care of this and work with you to schedule


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: space Technology, with over 40 data centers globally, offers customers a portfolio of hosting and multicloud professional and managed services. Dell Technologies manufactures 90% of the IT infrastructure in these data centers. Together, Rackspace Technology and Dell Technologies are ready to serve customers anywhere in the world with best-in-class multicloud solutions. Read case study → Multicloud experts Rackspace Technology is a leading pure play multicloud service provider with thousands of certifications across all of the major hyperscale public clouds and the major private cloud technologies. With RackConnect Global , the Rackspace Technology global backbone, customers get the cost and performance benefits of direct (off-internet), secure low-latency private connections between all of their clouds — both private and public — and their local offices and on-premises data centers. Together with Dell Technologies, we offer multicloud businesses some of the lowest operating costs for multicloud data transfer, storage and protection. Watch video → Unified management Simplifying the operational management in a multicloud environment is a key consideration for all customers. With Rackspace Fabric and the integration of Dell’s hyper converged compute and storage platform into the private cloud management suite, we’re able to offer our customers a single-pane-of-glass management and control. Read more → Vertical focus As the cloud market evolves, industry verticals that have historically operated in on-premises data centers are finding growth and optimization opportunities in the cloud. Our partnership provides access to a unique combination of skills and capabilities for organizations in these verticals: Government Healthcare Banking Financial Services Retail Managed application services Rackspace has 20+ years of experience hosting and managing production workloads. Through our partnership with Dell Technologies and the application expertise in our professional services teams, we can manage a customer’s full stack, from the application down to compute and storage resources. Supported applications include : SAP Oracle Microsoft Epic Systems Sitecore Adobe Our expertise “We developed a tremendous relationship with Rackspace Technology on our first project and trusted the team to provide us with all the technology we needed for our next stage of modernisation.” See all case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Rackspace Technology data centers RackConnect Global Rackspace Fabric™ Consulting and Advisory Services Professional Services Related resources Exiting your data center Optimizing data mobility in a multicloud environment Return your focus to innovation, not data management Taking the

Output: space Technology, with over 40 data centers globally, offers customers a portfolio of hosting and multicloud professional and managed services. Dell Technologies manufactures 90% of the IT infrastructure in these data centers. Together, Rackspace Technology and Dell Technologies are ready to serve customers anywhere in the world with best-in-class multicloud solutions. Read case study → Multicloud experts Rackspace Technology is a leading pure play multicloud service provider with thousands of certifications across all of the major hyperscale public clouds and the major private cloud technologies. With RackConnect Global , the Rackspace Technology global backbone, customers get the cost and performance benefits of direct (off-internet), secure low-latency private connections between all of their clouds — both private and public — and their local offices and on-premises data centers. Together with Dell Technologies, we offer multicloud businesses some of the lowest operating costs for multicloud data transfer, storage and protection. Watch video → Unified management Simplifying the operational management in a multicloud environment is a key consideration for all customers. With Rackspace Fabric and the integration of Dell’s hyper converged compute and storage platform into the private cloud management suite, we’re able to offer our customers a single-pane-of-glass management and control. Read


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: �phishing” attempts. Mail recipients are adopting these methods of sender authentication to combat malicious email. This authentication protects those to whom you are sending mail, and it also helps identify the mail you send as legitimate. DNS propagation When you add or edit one of the preceding records in your DNS zone file, the update must go through a propagation period. The industry standard for DNS propagation time is 24-48 hours. For example, if you change your domain MX records, the change might take up to 48 hours to complete. The propagation takes so long because your domain is associated with an IP address in thousands of databases worldwide. Updated 5 days ago

Output: �phishing” attempts. Mail recipients are adopting these methods of sender authentication to combat malicious email. This authentication protects those to whom you are sending mail, and it also helps identify the mail you send as legitimate. DNS propagation When you add or edit one of the preceding records in your DNS zone file, the update must go through a propagation period. The industry standard for DNS propagation time is 24-48 hours. For example, if you change your domain MX records, the change might take up to 48 hours to complete. The propagation takes so long because your domain is associated with an IP address in thousands of databases worldwide. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/create-an-archive-search After your email data has been received and indexed, you can perform archive searches. Nightly collections index the email and add it to the archive. This article describes the steps for creating an archive search in the Archive Manager. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: Approximately 10 minutes Tools required: Archive Portal access Create an archive search Use the following instructions to create an archive search: Log in to the Archive Manager . For more information, see Log in to the Archive Manager . Log in to the Archive Manager . For more information, see Log in to the Archive Manager . On the left side of the screen, click Search . On the left side of the screen, click Search . Click the +New tab. Note : This function is available for users with Administrator , Compliance Officer , and Search Administrator permissions only. Click the +New tab. Note : This function is available for users with Administrator , Compliance Officer , and Search Administrator permissions only. Click the Simple or Advanced search tab. Simple : Search for keywords, sender(from), recipient (to, cc, bcc), date, attachment, size, and hold. Advanced : Search by sender, recipient, subject, body, and attachment with greater fine-tuning control. For more information, see the Advanced search section below. Click the Simple or Advanced search tab. Simple : Search for keywords, sender(from), recipient (to, cc, bcc), date, attachment, size, and hold. Advanced : Search by sender, recipient, subject, body, and attachment with greater fine-tuning control. For more information, see the Advanced search section below. Enter the search terms, and then click Search . Enter the search terms, and then click Search . After the search results are returned, click Save . After the search results are returned, click Save . Fill out the Basic Information section and click Save . Note : Only a Search Name is required to proceed. In this section, you can designate users to have access to the search. Fill out the Basic Information section and click Save . Note : Only a Search Name is required to proceed. In this section, you can designate users to have access to the search. Advanced search Sometimes a search might require additional search criteria. In these cases, it is often best to use the Advanced option. The more specific the information you give, the better and more accurate the results are. Enter as much available search information as possible

Output: URL: https://docs.rackspace.com/docs/create-an-archive-search After your email data has been received and indexed, you can perform archive searches. Nightly collections index the email and add it to the archive. This article describes the steps for creating an archive search in the Archive Manager. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: Approximately 10 minutes Tools required: Archive Portal access Create an archive search Use the following instructions to create an archive search: Log in to the Archive Manager . For more information, see Log in to the Archive Manager . Log in to the Archive Manager . For more information, see Log in to the Archive Manager . On the left side of the screen, click Search . On the left side of the screen, click Search . Click the +New tab. Note : This function is available for users with Administrator , Compliance Officer , and Search Administrator permissions only. Click the +New tab. Note : This function is available for users with Administrator , Compliance Officer , and Search Administrator permissions only. Click the Simple or Advanced search tab. Simple : Search for keywords, sender(from), recipient (to, cc, bcc), date, attachment, size, and hold. Advanced : Search by sender, recipient,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/manage-password-recovery-for-rackspace-webmail This article describes how to manage password recovery for Rackspace Webmail. Note : For this recovery feature to work, it must be enabled by your site administrator. Prerequisites Applies to: User Difficulty: Easy Time needed: Approximately 5 minutes Tools required: Access to your Rackspace Webmail account For more information about prerequisite terminology, see Cloud Office support terminology . Select an authentication type Rackspace Webmail provides two options for password recovery: text message authentication and mobile application authentication. The system might prompt you to set up password recovery when you log in, or you can configure it in the Rackspace Webmail settings. With text message authentication, you can recover the password for your Rackspace Email account by having our system send you a text message that verifies your identity. Log in to Rackspace Webmail . When prompted to Choose Your Recovery Method , select Get A Text Message . Enter the phone number that you want to use for SMS messaging. In the verification field, enter the code that was sent to your phone and then click Verify Code . A message stating You have successfully set up password recovery displays. With an authentication mobile application, you can recover the password for your Rackspace Email account by using the code from the application to verify your identity. Log in to Rackspace Webmail . When prompted to Choose Your Recovery Method , select Use An Authenticator . Link your mobile device to your account by following the instructions on the Securing Your Account with an Authenticator App screen. A message stating *You have successfully set up password recovery** displays. Enable or disable password recovery If your account administrator has password recovery configured for your account, you can enable or disable password recovery in your account settings. Log in to Rackspace Webmail . Log in to Rackspace Webmail . Open Webmail Settings and select Security . Open Webmail Settings and select Security . Slide the Password Recovery setting to either the On or Off position. When you select On , the system displays the password recovery setup screen. See the previous sections for instructions to set up your preferred recovery type. If you select Off , password recovery is immediately disabled. Slide the Password Recovery setting to either the On or Off position. When you select On , the system displays the password recovery setup screen. See the previous sections for instructions to set up your preferred recovery type. If you select Off , password recovery is immediately disabled. Reset the password recovery authentication type You might

Output: URL: https://docs.rackspace.com/docs/manage-password-recovery-for-rackspace-webmail This article describes how to manage password recovery for Rackspace Webmail. Note : For this recovery feature to work, it must be enabled by your site administrator. Prerequisites Applies to: User Difficulty: Easy Time needed: Approximately 5 minutes Tools required: Access to your Rackspace Webmail account For more information about prerequisite terminology, see Cloud Office support terminology . Select an authentication type Rackspace Webmail provides two options for password recovery: text message authentication and mobile application authentication. The system might prompt you to set up password recovery when you log in, or you can configure it in the Rackspace Webmail settings. With text message authentication, you can recover the password for your Rackspace Email account by having our system send you a text message that verifies your identity. Log in to Rackspace Webmail . When prompted to Choose Your Recovery Method , select Get A Text Message . Enter the phone number that you want to use for SMS messaging. In the verification field, enter the code that was sent to your phone and then click Verify Code . A message stating You have successfully set up password recovery displays. With an authentication mobile application, you can recover


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/managing-company-directories When you create a company directory, users in the directory have access to up-to-date contact information for all users in the directory. Users can access the company directory information through Webmail, via the Contacts tab. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: Approximately 5 minutes Tools required: Cloud Office Control Panel access For more information about prerequisite terminology, see Cloud Office support terminology . View company directory list To view a company directory list, log in to the Cloud Office Control Panel and perform the following steps: Click Rackspace Email . Click Rackspace Email . Click the Webmail tab in the ribbon at the top of the screen. Click the Webmail tab in the ribbon at the top of the screen. From here, you can add, edit, or delete an alias. See the following instructions specific to the action you want to take. Add or edit a company directory While viewing the Company Directory list, click the name of the directory that you want to edit. If you are creating a new directory, click Add Directory . While viewing the Company Directory list, click the name of the directory that you want to edit. If you are creating a new directory, click Add Directory . Enter or change the following information as needed. Use the Name box to change or create the directory's name. To allow users to edit their personal contact information, select the Allow users to edit their profile check box. In the Domains section, select a domain that you want to add to the directory, and then click Add . Use the Filter or Search tools to locate a domain. Note: You can add several domains to the same directory, but each domain can belong to only one directory. To make changes to members, click the Add/Remove Members tab. Use the Filter or Search tools to locate the mailboxes you want to include, and then click Add . To add mailboxes that are outside your domain, type their email addresses in the Add Members outside this Domain box and click Add . Then, click on the newly listed email address and click on Edit Contact Info . Enter additional information as needed in the new window, and then click Ok . Enter or change the following information as needed. Use the Name box to change or create the directory's name. Use the Name box to change or create the directory's name. To allow users to edit their personal contact information, select the Allow users to edit their profile check box. To allow users

Output: URL: https://docs.rackspace.com/docs/managing-company-directories When you create a company directory, users in the directory have access to up-to-date contact information for all users in the directory. Users can access the company directory information through Webmail, via the Contacts tab. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: Approximately 5 minutes Tools required: Cloud Office Control Panel access For more information about prerequisite terminology, see Cloud Office support terminology . View company directory list To view a company directory list, log in to the Cloud Office Control Panel and perform the following steps: Click Rackspace Email . Click Rackspace Email . Click the Webmail tab in the ribbon at the top of the screen. Click the Webmail tab in the ribbon at the top of the screen. From here, you can add, edit, or delete an alias. See the following instructions specific to the action you want to take. Add or edit a company directory While viewing the Company Directory list, click the name of the directory that you want to edit. If you are creating a new directory, click Add Directory . While viewing the Company Directory list, click the name of the directory that you want to edit. If you are


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/release-notes Rackspace Archiving is now better than ever. This upgrade provides many improvements, both in the user experience and in system performance. The new user experience includes a fully redesigned portal for managing the archive. Because many new core improvements fuel the upgrade, there are a few changes to your searches. Click here to read more about these changes. Here are a few notable examples. The new platform now has a direct URL for archive users to access the portal. The following is an example of the URL: https://view.archivesrvr.com/domaintld/ui/login The updated Archive Dashboard provides quick and valuable insight into the health and activity of your archive. The new portal takes a more direct approach to creating a new user to manage your archive. With this approach, the user’s role is now selected based on company needs instead of clicking a separate section to accomplish the same end goal. This update allows you to take an existing search and duplicate it as a new search. This saves time and effort by not having to start from scratch for each new search. The look and feel of the search results review, including viewing specific messages, is greatly improved. By having a more “mail client feel,” navigating through the search results is more intuitive. Better filtering to limit size, export formats, and notifications provides a better experience, especially on larger exports. The migration that accompanies this upgrade is automatic. You see one distinct difference. Any saved searches are migrated to the new archive portal as read- only, meaning you cannot edit or update the details of the search. Because administrators and users are re-created as part of the upgrade/ migration, the ownership of the migrated searches is not preserved. For these migrated searches, the new owner displays as “migrated search (unknown user)." Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/release-notes Rackspace Archiving is now better than ever. This upgrade provides many improvements, both in the user experience and in system performance. The new user experience includes a fully redesigned portal for managing the archive. Because many new core improvements fuel the upgrade, there are a few changes to your searches. Click here to read more about these changes. Here are a few notable examples. The new platform now has a direct URL for archive users to access the portal. The following is an example of the URL: https://view.archivesrvr.com/domaintld/ui/login The updated Archive Dashboard provides quick and valuable insight into the health and activity of your archive. The new portal takes a more direct approach to creating a new user to manage your archive. With this approach, the user’s role is now selected based on company needs instead of clicking a separate section to accomplish the same end goal. This update allows you to take an existing search and duplicate it as a new search. This saves time and effort by not having to start from scratch for each new search. The look and feel of the search results review, including viewing specific messages, is greatly improved. By having a


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/reference/monitoring-general-api-information The Rackspace Monitoring API is implemented by using a RESTful web service interface. Cloud Big Data shares a common token-based authentication system with other products in the Rackspace Cloud suite. This system enables seamless access between Rackspace products and services. Note All requests to authenticate and operate the service are performed using HTTPS on TCP port 443. For authentication instructions, see Authenticate to the Rackspace Cloud . Service access endpoints Rackspace Monitoring Concepts Request/Response types Paginated collections Time series collections Limits Faults Audits Role based access control (RBAC)

Output: URL: https://docs.rackspace.com/reference/monitoring-general-api-information The Rackspace Monitoring API is implemented by using a RESTful web service interface. Cloud Big Data shares a common token-based authentication system with other products in the Rackspace Cloud suite. This system enables seamless access between Rackspace products and services. Note All requests to authenticate and operate the service are performed using HTTPS on TCP port 443. For authentication instructions, see Authenticate to the Rackspace Cloud . Service access endpoints Rackspace Monitoring Concepts Request/Response types Paginated collections Time series collections Limits Faults Audits Role based access control (RBAC)


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Number . Enter your Backup Number in the field provided, then click Update Multi-Factor Authentication to save your changes. Enter your Backup Number in the field provided, then click Update Multi-Factor Authentication to save your changes. Switch your multi-factor authentication method from SMS text message delivery to mobile app delivery: Click the Arrow next to Edit Multi-Factor Authentication , then click Switch to mobile app delivery . Click the Arrow next to Edit Multi-Factor Authentication , then click Switch to mobile app delivery . Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Set up a mobile authenticator app on a new mobile device: Click the Arrow next to Edit Multi-Factor Authentication , then click Setup on new mobile device . Click the Arrow next to Edit Multi-Factor Authentication , then click Setup on new mobile device . Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Note: For more in-depth set-up instructions regarding mobile authenticator apps, please refer to our Multi-Factor Authentication Mobile App guide. Switch your multi-factor authentication method from mobile app delivery to SMS text message delivery: Click the Arrow next to Edit Multi-Factor Authentication , then click Switch to SMS Text Message Delivery . Click the Arrow next to Edit Multi-Factor Authentication , then click Switch to SMS Text Message Delivery . Enter your Phone Number into the field provided, then click Next to send a six-digit verification code to your mobile device. Enter your Phone Number into the field provided, then click Next to send a six-digit verification code to your mobile device. Enter the six-digit code within the field provided, then click Verify Phone to save your changes. Enter the six-digit code within the field provided, then click Verify Phone to save your changes. Trusted devices allow a Cloud Office administrator to log in from specified devices without being prompted for multi-factor authentication on each login attempt. Administrators can establish trusted devices when they log in from a new device by opting to Remember This Device during the initial sign-in process. Use the following steps to modify your Trusted Devices within the My Profile section of the Cloud Office Control Panel : Remove trusted devices: Click

Output: Number . Enter your Backup Number in the field provided, then click Update Multi-Factor Authentication to save your changes. Enter your Backup Number in the field provided, then click Update Multi-Factor Authentication to save your changes. Switch your multi-factor authentication method from SMS text message delivery to mobile app delivery: Click the Arrow next to Edit Multi-Factor Authentication , then click Switch to mobile app delivery . Click the Arrow next to Edit Multi-Factor Authentication , then click Switch to mobile app delivery . Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Set up a mobile authenticator app on a new mobile device: Click the Arrow next to Edit Multi-Factor Authentication , then click Setup on new mobile device . Click the Arrow next to Edit Multi-Factor Authentication , then click Setup on new mobile device . Follow the prompts within the Securing Your Admin Account with an Authenticator App window, then click Verify Code to save your changes. Follow the prompts within the


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/setting-up-your-database Successfully migrate your database to the DBA solution no matter where your data is stored. Your migration and onboarding experience with the DBA solution varies based on which of the following storage options your database uses: Rackspace-hosted hardware Databases that you do not store on Rackspace hardware Cloud-based databases Data Migration In some cases, you might need to perform a data migration, especially if you do not already host your database in the environment where the Rackspace Technology DBA team can manage it. The Rackspace Technology DBA solution does not include this kind of database migration. However, you can contact Rackspace Technology customer support for help. Database migrations require a separate statement of work, and we bill them separately from the DBA solution. If you ask the Rackspace Technology DBA team to manage an existing Rackspace database or to perform remote database monitoring for databases stored elsewhere, you do not need to do a database migration. In this scenario, you can skip the data migration, grant the Rackspace Technology DBA team access to your environment, and install a monitoring solution. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/setting-up-your-database Successfully migrate your database to the DBA solution no matter where your data is stored. Your migration and onboarding experience with the DBA solution varies based on which of the following storage options your database uses: Rackspace-hosted hardware Databases that you do not store on Rackspace hardware Cloud-based databases Data Migration In some cases, you might need to perform a data migration, especially if you do not already host your database in the environment where the Rackspace Technology DBA team can manage it. The Rackspace Technology DBA solution does not include this kind of database migration. However, you can contact Rackspace Technology customer support for help. Database migrations require a separate statement of work, and we bill them separately from the DBA solution. If you ask the Rackspace Technology DBA team to manage an existing Rackspace database or to perform remote database monitoring for databases stored elsewhere, you do not need to do a database migration. In this scenario, you can skip the data migration, grant the Rackspace Technology DBA team access to your environment, and install a monitoring solution. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/openstack-flex-customer-handbook What is Rackspace OpenStack Flex? Rackspace OpenStack Flex is our on-demand, multi-tenant, OpenStack based cloud platform that is designed to provide safe and reliable infrastructure-as-a-service. Rackspace OpenStack Flex allows users to deploy applications in a secure, scalable, and cost-effective cloud that aligns with industry standards for security and compliance. With Rackspace OpenStack Flex , users can harness the power of open standards, avoid vendor lock-in, and leverage robust community support all while ensuring compliance with critical guidelines for operating systems. NOTE: OpenStack is an open-source cloud platform that enables organizations to build and manage private and public clouds. It provides a set of modular services for computing, networking, and storage, allowing users to deploy and manage virtual machines, networks, and storage resources efficiently. Designed for scalability and flexibility, OpenStack is widely used in data centers and enterprise IT environments to create cloud infrastructure similar to AWS or Azure but with full control and customization. Flexibility is a major component of Rackspace OpenStack Flex , hence the name. This flexibility gives the users the ability to design their own private network architecture to create a more secure and performant environment. Users can also configure a logical router that has the power to provide Layer 3 and NAT forwarding capability to provide external network access for VMs on your private network. On top of the networking flexibility, users of Rackspace OpenStack Flex also can make use of the multiple storage back-ends that are available to handle workloads of all shapes and sizes. Rackspace OpenStack Flex helps to eliminate the headaches of operating cloud infrastructure by providing users with a complete technology stack, extensive APIs and CLIs, a GUI based control panel, 24x7x365 support, and comprehensive monitoring and management to maintain the health of the platform. Prerequisites In order to begin using Rackspace OpenStack Flex, you'll need to have the following: A Rackspace Cloud Account Cloud Account User and API Credentials Additional Information and Documentation Getting Started with Rackspace OpenStack Flex CLI - Starting from scratch in Rackspace OpenStack Flex using the CLI Rackspace OpenStack Flex Docs - More documentation, helpful blogs, and information on Genestack and Rackspace OpenStack Flex Rackspace OpenStack Flex Status Page - Check the API Health of Rackspace OpenStack Flex Updated 5 days ago Follow the guide below to get a walk through for accessing

Output: URL: https://docs.rackspace.com/docs/openstack-flex-customer-handbook What is Rackspace OpenStack Flex? Rackspace OpenStack Flex is our on-demand, multi-tenant, OpenStack based cloud platform that is designed to provide safe and reliable infrastructure-as-a-service. Rackspace OpenStack Flex allows users to deploy applications in a secure, scalable, and cost-effective cloud that aligns with industry standards for security and compliance. With Rackspace OpenStack Flex , users can harness the power of open standards, avoid vendor lock-in, and leverage robust community support all while ensuring compliance with critical guidelines for operating systems. NOTE: OpenStack is an open-source cloud platform that enables organizations to build and manage private and public clouds. It provides a set of modular services for computing, networking, and storage, allowing users to deploy and manage virtual machines, networks, and storage resources efficiently. Designed for scalability and flexibility, OpenStack is widely used in data centers and enterprise IT environments to create cloud infrastructure similar to AWS or Azure but with full control and customization. Flexibility is a major component of Rackspace OpenStack Flex , hence the name. This flexibility gives the users the ability to design their own private network architecture to create a more secure and performant environment. Users can also configure a logical router that has


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: understand how to interpret a situation ticket summary: Navigate to Alerts in RNS The Rackspace Notification System (RNS) contains all alerts associated with a situation ticket. From within the ticket, you can navigate to the Notifications page in the Rackspace Technology Customer Portal. To navigate to the Notifications page, click the link in the ticket. RNS filters the Notifications page to include only the notifications associated with the selected situation ticket. On the Notifications page, you can perform the following actions: Use the left panel to select the alert you want to view. Use the right panel to see the alert message, view its details, and see the associated device. Click Actions to reply to the ticket or modify preferences so that you do not receive notification emails for each alert posted to the Notifications page. Notification Emails By default, the notification system sends you an email for each alert associated with a situation ticket. This default setting means that you receive an email for each situation ticket and all associated alerts. To receive emails for only the situation ticket, refer to Configure notification email preferences. Configure Notification Email Preferences By default, you receive an email for a situation ticket and associated alert notifications. This setting can produce many emails. For example, when a server goes down, you receive a ticket email and separate alert notification emails informing you of insufficient memory, unavailable Apache® service, and a Secure Shell (SSH) error. You can modify notification preferences to reduce the number of emails you receive. You can turn off email notifications globally for all devices or select the devices for which you do not want to receive email notifications. NOTE: When you turn off email notifications, either globally or for specific devices, you do not receive any notification emails, including warning notifications that are not associated with a situation ticket. For example, consider a disk usage scenario where the monitoring system generates a warning alert at 75% usage and an error alert at 90% usage. In this scenario, RNS displays the 75% warning alert but does not generate a ticket. When disk usage exceeds 90%, the monitoring system generates a ticket. Updated 5 days ago

Output: understand how to interpret a situation ticket summary: Navigate to Alerts in RNS The Rackspace Notification System (RNS) contains all alerts associated with a situation ticket. From within the ticket, you can navigate to the Notifications page in the Rackspace Technology Customer Portal. To navigate to the Notifications page, click the link in the ticket. RNS filters the Notifications page to include only the notifications associated with the selected situation ticket. On the Notifications page, you can perform the following actions: Use the left panel to select the alert you want to view. Use the right panel to see the alert message, view its details, and see the associated device. Click Actions to reply to the ticket or modify preferences so that you do not receive notification emails for each alert posted to the Notifications page. Notification Emails By default, the notification system sends you an email for each alert associated with a situation ticket. This default setting means that you receive an email for each situation ticket and all associated alerts. To receive emails for only the situation ticket, refer to Configure notification email preferences. Configure Notification Email Preferences By default, you receive an email for a situation ticket


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/how-to How to Access Rackspace Data Protection Creating a VM Protection Group Editing a VM Protection Group Restoring a VM Restoring Files/Folders View Backup History Run an Off Schedule Backup Rackspace Data Protection Patching Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/how-to How to Access Rackspace Data Protection Creating a VM Protection Group Editing a VM Protection Group Restoring a VM Restoring Files/Folders View Backup History Run an Off Schedule Backup Rackspace Data Protection Patching Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: protect against sags, surges, swells, spikes and electrical noise Cooling Our N+2 redundant chiller configuration and redundant water sources ensure consistent temperatures are maintained throughout our facilities HVAC Each facility has redundant HVAC systems designed for immediate failover, and are equipped with air handling units to remove dust and contaminants Network Our robust network includes 4 transit providers allowing us to shift traffic as necessary and guards against any single points of failure — all of which are ranked by Dyn in the top 5 globally Ready to start the conversation? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.

Output: protect against sags, surges, swells, spikes and electrical noise Cooling Our N+2 redundant chiller configuration and redundant water sources ensure consistent temperatures are maintained throughout our facilities HVAC Each facility has redundant HVAC systems designed for immediate failover, and are equipped with air handling units to remove dust and contaminants Network Our robust network includes 4 transit providers allowing us to shift traffic as necessary and guards against any single points of failure — all of which are ranked by Dyn in the top 5 globally Ready to start the conversation? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: etheus-operator-validated: "true" labels: app: prometheus-operator chart: prometheus-operator-9.3.2 name: prometheus-operator-general.rules spec: groups: \- name: general.rules rules: \- alert: TargetDown annotations: message: '{{ printf "%.4g" $value }}% of the {{ $labels.job }}/{{ $labels.service }} targets in {{ $labels.namespace }} namespace are down.' expr: 100 \* (count(up == 0) BY (job, namespace, service) / count(up) BY (job, namespace, service)) > 10 for: 10m labels: severity: warning \- alert: Watchdog annotations: message: | This is an alert meant to ensure that the entire alerting pipeline is functional. This alert is always firing, therefore it should always be firing in Alertmanager and always fire against a receiver. There are integrations with various notification mechanisms that send a notification when this alert is not firing. For example the "DeadMansSnitch" integration in PagerDuty. expr: vector(1) labels: severity: none \- name: rs.rules rules: \- alert: example-memory-alert annotations: message: Pod memory alert description: High memory on test pod runbook_url: <http://example.rackspace.com/runbook/value> expr: sum(container\_memory\_usage_bytes{namespace="rs-alert-test",pod="memory-demo",container="memory-demo-ctr"}) > 150000000 for: 1m labels: severity: rs-low EOF 2. Save the following as rs-alert-test-rules.yaml : Use the following commands to deploy the pods and resources: 1. kubectl create namespace rs-alert-test kubectl -n rs-alert-test create -f rs-alert-test-pod.yaml kubectl -n prometheus create -f rs-alert-test-rules.yaml kubectl -n prometheus get prometheusrules kubectl -n rs-alert-test get pods Use the following commands to deploy the pods and resources: Open three terminal windows and run the following commands: 1. \# Window 1 - This is going to increase the memory usage by 30M on the pod kubectl

Output: etheus-operator-validated: "true" labels: app: prometheus-operator chart: prometheus-operator-9.3.2 name: prometheus-operator-general.rules spec: groups: \- name: general.rules rules: \- alert: TargetDown annotations: message: '{{ printf "%.4g" $value }}% of the {{ $labels.job }}/{{ $labels.service }} targets in {{ $labels.namespace }} namespace are down.' expr: 100 \* (count(up == 0) BY (job, namespace, service) / count(up) BY (job, namespace, service)) > 10 for: 10m labels: severity: warning \- alert: Watchdog annotations: message: | This is an alert meant to ensure that the entire alerting pipeline is functional. This alert is always firing, therefore it should always be firing in Alertmanager and always fire against a receiver. There are integrations with various notification mechanisms that send a notification when this alert is not firing. For example the "DeadMansSnitch" integration in PagerDuty. expr: vector(1) labels: severity: none \- name: rs.rules rules: \- alert: example-memory-alert annotations: message: Pod memory alert description: High memory on test pod runbook_url: <http://example.rackspace.com/runbook/value> expr: sum(container\_memory\_usage_bytes{namespace="rs-alert-test",pod="memory-demo",container="memory-demo-ctr"}) > 150000000 for: 1m labels: severity: rs-low EOF 2. Save the following as rs-alert-test-rules.yaml : Use the following commands to deploy the pods and resources: 1. kubectl create namespace rs-alert-test kubectl -n rs-alert-test create -f rs-alert-test-pod.yaml kubectl -n prometheus create -f rs-alert-test-rules.yaml kubectl -n prometheus get prometheusrules


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: value with a modernized data platform. Create an optimized data landscape for your AI and machine learning applications. Gain access to expertise that allows you to accelerate timelines and prepare your modern data platform to power intelligent applications. Modern data lakes and warehouses Organize your data for use with intelligent applications Collect data from multiple applications and data sources within your organization. Integrate data gathered from business partners, customers and IoT devices. Marry the benefits of cloud (speedy innovation, scalability, availability) with today’s data lake and warehouse architectures. Free Data and Analytics Strategy Session Take advantage of a complimentary strategy session to learn how Rackspace can accelerate your path to becoming a truly data-driven business. Our data solution architects will conduct a two hour discovery session with your key business stakeholders to share industry insights and better understand where you are today and where you want to go in your data modernization journey. Following the session, we will craft a proposal with recommended next steps for your team. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. AWS Premier Consulting Partner, with 14 Competencies Google Cloud Partner of the Year Five-Time Microsoft Hosting Partner of the Year Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. AWS Data Maximize the value of your data and the power of AWS cloud with the experience and expertise you need from Rackspace Technology. Microsoft Azure Data Make the most of Microsoft Azure for innovation, agility, cost savings and operational efficiency. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. Rackspace DBaaS Get fully managed, highly available datastores that minimize downtime, scale with your needs, and reduce risk. Relational Databases Experience peace of mind that your existing databases are expertly managed and performance optimized. NoSQL Scale flexibly and easily, no matter how large your database or user base is. Related resources Learn more about services to support your data modernization. Removing the Barriers to

Output: value with a modernized data platform. Create an optimized data landscape for your AI and machine learning applications. Gain access to expertise that allows you to accelerate timelines and prepare your modern data platform to power intelligent applications. Modern data lakes and warehouses Organize your data for use with intelligent applications Collect data from multiple applications and data sources within your organization. Integrate data gathered from business partners, customers and IoT devices. Marry the benefits of cloud (speedy innovation, scalability, availability) with today’s data lake and warehouse architectures. Free Data and Analytics Strategy Session Take advantage of a complimentary strategy session to learn how Rackspace can accelerate your path to becoming a truly data-driven business. Our data solution architects will conduct a two hour discovery session with your key business stakeholders to share industry insights and better understand where you are today and where you want to go in your data modernization journey. Following the session, we will craft a proposal with recommended next steps for your team. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and