Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: , Runway and Aviator, which are selected for each GCP project we support. Runway: “I want access to Rackspace tooling, the ability to request on-demand support for a fee and will manage my GCP project myself.” Aviator: “I want Rackspace to operate and manage my GCP project for me or with me.” For details on what is included in each service level, including details on levels of support for each GCP service, download our Rackspace Managed Services for Google Cloud Platform Service Overview . Aviator RACI Rackspace will respond to your Aviator support requests submitted to us via ticket in the following timeframes. For Aviator projects, all requests should be made directly to Rackspace, and we will escalate to Google directly, if needed. Emergency: If Rackspace Infrastructure monitoring and alerting services determines your GCP Services are inaccessible from the public internet, which may result in the inability to complete business transactions, our initial response to emergency monitoring alarms will occur within fifteen minutes. Urgent: If your GCP Services are functioning improperly or at less-than-optimal performance and the failure is impacting business transactions, our initial response is 60 minutes. If at any time you need to escalate a Support request on your account, please contact us . Runway RACI Rackspace will respond to your Runway support requests submitted via a ticket within 4 hours of submission. Runway project tickets related to billing or account issues are included in the Runway service offering. Runway project tickets related to Google Cloud Platform infrastructure or other categories of issues are considered on-demand support and require payment of a service fee for Rackspace to address. Service Blocks (Legacy offering) For a list of current offerings, refer to Rackspace Elastic Engineering and Optimizer + . Rackspace knows that our customers have varying needs at different stages of their cloud journey. That’s why we provide a set of support offers that solve for your needs at any stage of your cloud lifecycle. Our services include architecture help, access to experts to solve your problems, security assistance, 24x7x365 management, cost governance, and other value-added services - all backed by GCP certified engineers and architects. Our offers allow you to customize your experience with the ability to choose the service options to match your needs. These offers are described below. Platform Essentials Platform Essentials is a prerequisite for all other GCP service blocks. Platform Essentials includes: GCP Support powered

Output: , Runway and Aviator, which are selected for each GCP project we support. Runway: “I want access to Rackspace tooling, the ability to request on-demand support for a fee and will manage my GCP project myself.” Aviator: “I want Rackspace to operate and manage my GCP project for me or with me.” For details on what is included in each service level, including details on levels of support for each GCP service, download our Rackspace Managed Services for Google Cloud Platform Service Overview . Aviator RACI Rackspace will respond to your Aviator support requests submitted to us via ticket in the following timeframes. For Aviator projects, all requests should be made directly to Rackspace, and we will escalate to Google directly, if needed. Emergency: If Rackspace Infrastructure monitoring and alerting services determines your GCP Services are inaccessible from the public internet, which may result in the inability to complete business transactions, our initial response to emergency monitoring alarms will occur within fifteen minutes. Urgent: If your GCP Services are functioning improperly or at less-than-optimal performance and the failure is impacting business transactions, our initial response is 60 minutes. If at any time you need to escalate a Support request on


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: to get the job done right — from the first consultation to your daily operations. Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Our Expertise Explore our expert credentials and industry recognition. A trusted partnership We established our partnership with Google Cloud in 2017, making us one of the first Managed Service Providers for Google Cloud. Artificial Intelligence - Vertex AI Google Cloud ML & ML APIs Smart Analytics - Data Warehouse Modernization Smart Analytics - Asset tracking Google Cloud Analytics Google Cloud Databases Data Management - Enterprise Databases Migration Data Management - MySQL/postgre SQL migration Open Source Technology Security - Identity & device management Supply Chain & Logistics Media & Entertainment Financial Services Industrial Goods & Manufacturing App Modernization - Custom-built app migration App Modernization - Modernize Legacy Applications App Modernization - Cloud Native Application Development Infrastructure Modernization - VM Migration Infrastructure Modernization - SAP on Google Cloud Partner Technology - SAP Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. SAP on Google Cloud Essential tools and capabilities across a global platform, backed by Rackspace Application Services. Cloud Adoption and Migration Adopt clouds and ease migration to accelerate innovation and optimize performance. Cloud FinOps Gain cloud transparency, reduce waste and drive savings with FinOps. Public Cloud Access expert cloud services to design, build, migrate, manage and optimize your public cloud for continual IT innovation. Ready to get started? Ready to get started? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates

Output: to get the job done right — from the first consultation to your daily operations. Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Our Expertise Explore our expert credentials and industry recognition. A trusted partnership We established our partnership with Google Cloud in 2017, making us one of the first Managed Service Providers for Google Cloud. Artificial Intelligence - Vertex AI Google Cloud ML & ML APIs Smart Analytics - Data Warehouse Modernization Smart Analytics - Asset tracking Google Cloud Analytics Google Cloud Databases Data Management - Enterprise Databases Migration Data Management - MySQL/postgre SQL migration Open Source Technology Security - Identity & device management Supply Chain & Logistics Media & Entertainment Financial Services Industrial Goods & Manufacturing App Modernization - Custom-built app migration App Modernization - Modernize Legacy Applications App Modernization - Cloud Native Application Development Infrastructure Modernization - VM Migration Infrastructure Modernization - SAP on Google Cloud Partner Technology - SAP Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. Google


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/enable-email-archiving-for-rackspace-email-and-hosted-exchange Archiving collects and stores both external and internal incoming and outgoing email, including attachments. This data can be accessed for search and review by the administrator of the account and by administrator-designated users. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: Approximately 24 hours for the archive to provision after it was added Tools required: Cloud Office Control Panel access For more information about prerequisite terminology, see Cloud Office support terminology . Enable archiving Log in to the Cloud Office Control Panel . Log in to the Cloud Office Control Panel . Scroll down to the Domains and select Email Archiving from the far right column. Scroll down to the Domains and select Email Archiving from the far right column. Select the domain for which you want to enable Email Archiving . Select the domain for which you want to enable Email Archiving . You are presented with information on what Email Archiving is and what it provides as well as a per mailbox price to enable it. After you have read this and want to proceed with adding Email Archiving , click Add Archiving to this domain . You are presented with information on what Email Archiving is and what it provides as well as a per mailbox price to enable it. After you have read this and want to proceed with adding Email Archiving , click Add Archiving to this domain . After archiving has been enabled, a green banner displays stating Successfully enabled archiving for yourdomainexample.com , and the status states Enabled in green. After archiving has been enabled, a green banner displays stating Successfully enabled archiving for yourdomainexample.com , and the status states Enabled in green. Click Complete Order . Click Complete Order . You will receive a welcome email from [email protected] . See Rackspace Email Archiving for common Archiving instructions. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/enable-email-archiving-for-rackspace-email-and-hosted-exchange Archiving collects and stores both external and internal incoming and outgoing email, including attachments. This data can be accessed for search and review by the administrator of the account and by administrator-designated users. Prerequisites Applies to: Administrator Difficulty: Easy Time needed: Approximately 24 hours for the archive to provision after it was added Tools required: Cloud Office Control Panel access For more information about prerequisite terminology, see Cloud Office support terminology . Enable archiving Log in to the Cloud Office Control Panel . Log in to the Cloud Office Control Panel . Scroll down to the Domains and select Email Archiving from the far right column. Scroll down to the Domains and select Email Archiving from the far right column. Select the domain for which you want to enable Email Archiving . Select the domain for which you want to enable Email Archiving . You are presented with information on what Email Archiving is and what it provides as well as a per mailbox price to enable it. After you have read this and want to proceed with adding Email Archiving , click Add Archiving to this domain . You are presented with information on what Email Archiving


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: menu, select Azure Active Directory under Admin centers . Note: If you don't see the Admin centers section, you might need to select Show all... . Select Azure Active Directory from the left menu, and then Users . Select Azure Active Directory from the left menu, and then Users . Search for the user you want to view, and then click their name. Search for the user you want to view, and then click their name. Select Sign-ins from the menu. Select Sign-ins from the menu. Note: You can filter your results and change your view by using the Add filters and Columns options. Additional resources To learn more about user activity reports in Office 365, see Find activity reports in the Azure portal . Updated 5 days ago

Output: menu, select Azure Active Directory under Admin centers . Note: If you don't see the Admin centers section, you might need to select Show all... . Select Azure Active Directory from the left menu, and then Users . Select Azure Active Directory from the left menu, and then Users . Search for the user you want to view, and then click their name. Search for the user you want to view, and then click their name. Select Sign-ins from the menu. Select Sign-ins from the menu. Note: You can filter your results and change your view by using the Add filters and Columns options. Additional resources To learn more about user activity reports in Office 365, see Find activity reports in the Azure portal . Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/rackspace-fabric-faq General How can I reset the password of my Email? If you're a cloud account administrator, go to Event History . It should support users to know if there are any recent modifications or account access. How can I return back to my previous ticketing application? Rackspace is deactivating the former ticketing component and migrating clients to Fabric Ticketing, which has been utilized by multi-cloud users for some time. New features and customer feedback enhancements are gradually being integrated in the new Fabric Ticketing application. I am not able to login to MyRack portal. I have been asked for MFA verification though I have not configured MFA yet. MFA is mandatory for all customers and must be configured by all accounts. To configure MFA, refer to Multi-Factor-Authentication I am not getting email notification via My Rackportal for incidents pertaining to Alert Logic. You will receive the notification when you enable the Notification Preference option. To check the preference, refer to Notification-Preference . I am unable to login to MyRack Portal. While login it is showing no primary contact exists. Create a new ticket in the fabric ticketing app under the category Account and select User Management as the account type. Contact your Admin or follow up with the support team or Account Manager if you are unable to log into the portal. Permission I am unable to edit a ticket. I am getting the notification that I don't have permission to update. Contact an admin (customer side), Customer Success Manager or Support Team. I am not able to generate PIN via Rackspace portal. According to the instructions here: Support Pin Management , you should be able to unlock the PIN via the portal. If you are unable to do so, you should contact the customer support. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/rackspace-fabric-faq General How can I reset the password of my Email? If you're a cloud account administrator, go to Event History . It should support users to know if there are any recent modifications or account access. How can I return back to my previous ticketing application? Rackspace is deactivating the former ticketing component and migrating clients to Fabric Ticketing, which has been utilized by multi-cloud users for some time. New features and customer feedback enhancements are gradually being integrated in the new Fabric Ticketing application. I am not able to login to MyRack portal. I have been asked for MFA verification though I have not configured MFA yet. MFA is mandatory for all customers and must be configured by all accounts. To configure MFA, refer to Multi-Factor-Authentication I am not getting email notification via My Rackportal for incidents pertaining to Alert Logic. You will receive the notification when you enable the Notification Preference option. To check the preference, refer to Notification-Preference . I am unable to login to MyRack Portal. While login it is showing no primary contact exists. Create a new ticket in the fabric ticketing app under the category Account and select User Management as the


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: aged Services Providers, 2023 17 AWS competencies 15 AWS service delivery designations Google Cloud Platform Partner of the Year: Breakthrough (2018) | Infrastructure (2019) | Migration (2018) Supported Platforms Discover related technologies and platforms to help you achieve smarter business outcomes. Amazon Web Services Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility. Google Cloud Accelerate your business with Rackspace Services and tailored solutions on Google Cloud's innovative technology. Microsoft Azure Solve cloud challenges with a managed Microsoft Azure solution that helps you build new revenue streams, increase efficiency and deliver incredible experiences. Related Resources Learn more about services to support your cloud initiatives. DevOps in a Cloud Native World: Two of Tech’s Hottest Terms Collide DevOps in a Cloud Native World: Two of Tech’s Hottest Terms Collide Rethinking support models for a cloud native world Don’t Believe These Three Cloud Native Myths Don’t Believe These Three Cloud Native Myths Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: aged Services Providers, 2023 17 AWS competencies 15 AWS service delivery designations Google Cloud Platform Partner of the Year: Breakthrough (2018) | Infrastructure (2019) | Migration (2018) Supported Platforms Discover related technologies and platforms to help you achieve smarter business outcomes. Amazon Web Services Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility. Google Cloud Accelerate your business with Rackspace Services and tailored solutions on Google Cloud's innovative technology. Microsoft Azure Solve cloud challenges with a managed Microsoft Azure solution that helps you build new revenue streams, increase efficiency and deliver incredible experiences. Related Resources Learn more about services to support your cloud initiatives. DevOps in a Cloud Native World: Two of Tech’s Hottest Terms Collide DevOps in a Cloud Native World: Two of Tech’s Hottest Terms Collide Rethinking support models for a cloud native world Don’t Believe These Three Cloud Native Myths Don’t Believe These Three Cloud Native Myths Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/oracle-business-intelligence-12c-release-new-features Oracle® Business Intelligence Enterprise Edition (OBIEE) 12c is the latest analytics suite release of the Oracle Business Intelligence (BI) system. It introduces major changes to architecture and updated feature sets, such as visual analyzer, better life cycle management, and data mashups. This article provides information about some of the new features. Architecture The Oracle home location has been redefined, and there is no longer a middleware home. The Oracle Process Manager and Notification Server (OPMN) is no longer used in Oracle Fusion Middleware. Instead, system components are managed by the Oracle WebLogic Management Framework, which includes the WebLogic Scripting Tool (WLST), Node Manager. All Oracle BI metadata, including the repository, the Oracle BI Presentation Services catalog, and user authentication, are stored in Oracle BI application archive (BAR) files. The BAR file is a mechanism for managing or moving a self-contained set of Oracle BI metadata between environments. Parameters are now changed directly in files. Parameter changes are no longer handled in WebLogic Server® MBeans or with the Oracle Enterprise Manager. A new command enables you to synchronize mid-tier database connection details when they have changed. A new script enables you to collect the diagnostic bundles that are needed by Oracle support or development to help resolve issues. The Oracle Platform Security Services (OPSS) Security Store (Policy and Credential Store) is configured in a relational database rather than in a file. The database is the same as the one that is used by the Repository Creation Utility (RCU) that is available with Fusion Middleware. Globally unique identifiers (GUIDs) have been replaced with user names to make administration easier. Accordingly, GUIDS no longer need to be refreshed. BI System and BISystem User have been removed, and the system handles their functions internally. Consequently, corrupted system credentials are less of a problem. Visual Analyzer The Oracle BI Cloud Service Visual Analyzer is an interactive, web-based tool that is used to explore and analyze data. It enables you to perform rapid data discovery by using standard Oracle BI Subject Areas or by using your own external data sources (such as spreadsheets).The Visual Analyzer allows you to create different analyses and reports in the same place and shows the results immediately in the same page. Repository (RPD) Modeling Repository (

Output: URL: https://docs.rackspace.com/docs/oracle-business-intelligence-12c-release-new-features Oracle® Business Intelligence Enterprise Edition (OBIEE) 12c is the latest analytics suite release of the Oracle Business Intelligence (BI) system. It introduces major changes to architecture and updated feature sets, such as visual analyzer, better life cycle management, and data mashups. This article provides information about some of the new features. Architecture The Oracle home location has been redefined, and there is no longer a middleware home. The Oracle Process Manager and Notification Server (OPMN) is no longer used in Oracle Fusion Middleware. Instead, system components are managed by the Oracle WebLogic Management Framework, which includes the WebLogic Scripting Tool (WLST), Node Manager. All Oracle BI metadata, including the repository, the Oracle BI Presentation Services catalog, and user authentication, are stored in Oracle BI application archive (BAR) files. The BAR file is a mechanism for managing or moving a self-contained set of Oracle BI metadata between environments. Parameters are now changed directly in files. Parameter changes are no longer handled in WebLogic Server® MBeans or with the Oracle Enterprise Manager. A new command enables you to synchronize mid-tier database connection details when they have changed. A new script enables you to collect the diagnostic bundles that are needed


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/edge-security-services At Rackspace, we want to make your security experience as seamless as possible. To do this, we have evaluated the extensive list of features offered by our Supported Vendors. We identified areas where we can perform feature configuration for you or consult with you on industry best practices, what we've seen make others successful, and landmines to avoid. The following table describes the features that we are supporting with the Edge Security Managed Service, and where applicable which service tier they are supported within. Where features are not listed here we are able to provide support through our Professional Services team but we have not yet embedded the skills, knowledge or experience at scale within our Managed Services team so do please enquire via your account team. Cloudflare: Akamai Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/edge-security-services At Rackspace, we want to make your security experience as seamless as possible. To do this, we have evaluated the extensive list of features offered by our Supported Vendors. We identified areas where we can perform feature configuration for you or consult with you on industry best practices, what we've seen make others successful, and landmines to avoid. The following table describes the features that we are supporting with the Edge Security Managed Service, and where applicable which service tier they are supported within. Where features are not listed here we are able to provide support through our Professional Services team but we have not yet embedded the skills, knowledge or experience at scale within our Managed Services team so do please enquire via your account team. Cloudflare: Akamai Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: . To add mailboxes that are outside your domain, type their email addresses in the Add Members outside this Domain box and click Add . Then, click on the newly listed email address and click on Edit Contact Info . Enter additional information as needed in the new window, and then click Ok . Click Save . Click Save . Delete a company directory Select the check box next to each directory that you want to delete. Or, to select all directories, select the check box that appears next to Delete . Select the check box next to each directory that you want to delete. Or, to select all directories, select the check box that appears next to Delete . Click Delete . Click Delete . A pop-up box will appear to confirm that you want to delete the directory. Click Delete n company directory . A pop-up box will appear to confirm that you want to delete the directory. Click Delete n company directory . Updated 5 days ago

Output: . To add mailboxes that are outside your domain, type their email addresses in the Add Members outside this Domain box and click Add . Then, click on the newly listed email address and click on Edit Contact Info . Enter additional information as needed in the new window, and then click Ok . Click Save . Click Save . Delete a company directory Select the check box next to each directory that you want to delete. Or, to select all directories, select the check box that appears next to Delete . Select the check box next to each directory that you want to delete. Or, to select all directories, select the check box that appears next to Delete . Click Delete . Click Delete . A pop-up box will appear to confirm that you want to delete the directory. Click Delete n company directory . A pop-up box will appear to confirm that you want to delete the directory. Click Delete n company directory . Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: . The migration went so smoothly that Gutierrez was still able to take planned time off, maintaining his work/life balance while Rackspace handled the migration to Office 365. The results of the migration to Office 365 have been phenomenal. On top of a 40% reduction in monthly costs, Gutierrez has witnessed a dramatic expansion in the storage capacity of his SharePoint infrastructure. And the use of Microsoft Teams for project management has increased the quality and ease of communication across all regions. “This outcome aligns perfectly with our initial objective of establishing a user-friendly and reliable email and collaboration platform,” said Gutierrez. “Our ability to collaborate has undergone a remarkable transformation, growing exponentially compared to our situation just one year ago. Our collaboration potential is now huge compared to where we were one year ago. In fact, I haven’t even closed out the project yet as I still want to work with Rackspace Technology on other initiatives.” About Rackspace Technology Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Let’s Talk Strategy Let’s Talk Strategy Tell us a little about your challenges and we’ll contact you. Tell us a little about your challenges and we’ll contact you. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: . The migration went so smoothly that Gutierrez was still able to take planned time off, maintaining his work/life balance while Rackspace handled the migration to Office 365. The results of the migration to Office 365 have been phenomenal. On top of a 40% reduction in monthly costs, Gutierrez has witnessed a dramatic expansion in the storage capacity of his SharePoint infrastructure. And the use of Microsoft Teams for project management has increased the quality and ease of communication across all regions. “This outcome aligns perfectly with our initial objective of establishing a user-friendly and reliable email and collaboration platform,” said Gutierrez. “Our ability to collaborate has undergone a remarkable transformation, growing exponentially compared to our situation just one year ago. Our collaboration potential is now huge compared to where we were one year ago. In fact, I haven’t even closed out the project yet as I still want to work with Rackspace Technology on other initiatives.” About Rackspace Technology Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: icas that can enhance the availability and scale of solutions. Rackspace assists clients in determining a solution that meets their requirements. Rackspace is an Amazon RDS Migration Partner. Microsoft Azure As a Microsoft Partner and provider of managed services for Azure, Rackspace is in a unique position to meet client needs in deploying databases on the Microsoft Azure platform. The Azure SQL Database service provides a relational database as a service with scalability, high availability with SLAs, data protection, replication, and restoration services. A wide variety of use cases are met with the service, whether for applications built on .NET, or for combining the Azure cloud database with on-premises, dedicated hardware. Rackspace database services for Azure supporting Microsoft SQL Server 2016. Updated 5 days ago

Output: icas that can enhance the availability and scale of solutions. Rackspace assists clients in determining a solution that meets their requirements. Rackspace is an Amazon RDS Migration Partner. Microsoft Azure As a Microsoft Partner and provider of managed services for Azure, Rackspace is in a unique position to meet client needs in deploying databases on the Microsoft Azure platform. The Azure SQL Database service provides a relational database as a service with scalability, high availability with SLAs, data protection, replication, and restoration services. A wide variety of use cases are met with the service, whether for applications built on .NET, or for combining the Azure cloud database with on-premises, dedicated hardware. Rackspace database services for Azure supporting Microsoft SQL Server 2016. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/data/google-cloud-data On this page: Overview Features Success story Resources Get started Google Cloud offers innovation, agility, costs savings and operational efficiency. Working with Rackspace Technology™, you have the ability to ingest and process new data efficiently and begin to take advantage of all it can do. Our certified Google Cloud experts will work with you to architect, migrate, secure, operate and optimize your Google Cloud data environment so you’re empowered with insights to make data-driven decisions that propel your business forward. Features Database Services Discover a customized migration solution that’s aligned to your business goals and timeline. Experience reduced risk and disruption with a team of certified experts. Accelerate innovation by focusing on applications rather than databases. Data Engineering & Analytics See all you can do with a modern and tailored data platform that drives impactful business decisions Discover insights that matter quickly with modern analytics and data warehouse minimum viable products (MVPs). Optimize your scalability, reliability and cost savings, plus empower data-driven decision making with self-service analytics. Enhance your products and solutions when you can both improve data hygiene and process data faster with real-time analytics. AI and Machine Learning Intelligent data can prompt automated recommendations, preemptive action and streamlined decision making Experience the power of speech translations and analyses, identification within images and data, and advanced human interfaces such as chatbots or AR/VR/XR. Make informed decisions with intelligent estimations around future behaviors and events, and identify clusters of commonalities or differences. Operationalize models with proven accelerators to fast track automation no matter where in the lifecycle you are. ML Ops Foundations Develop, train, score and deploy data models quickly and easily with open-source tools Tailor your fast-tracked automation to specific workflows and business needs through the Model Factory Framework. Discover tools for diagnostics and performance monitoring, as well as governance and regulatory compliance. Combine DevOps tools and processes with ML workflows through a streamlined collaboration platform, and automate model development across your dev, Q/A and production environments. Take advantage of a pay-for-what-you-use model, as well as a standardized model development environment. DataOps – Rackspace Elastic Engineering for Data Extract the fullest capabilities of your data with operational data management that improves data quality and reduces cycle times for data analytics. Create predictable delivery and change management of data, data models and related artifacts in your data landscape. Gain access to a dedicated team of multi-

Output: URL: https://www.rackspace.com/data/google-cloud-data On this page: Overview Features Success story Resources Get started Google Cloud offers innovation, agility, costs savings and operational efficiency. Working with Rackspace Technology™, you have the ability to ingest and process new data efficiently and begin to take advantage of all it can do. Our certified Google Cloud experts will work with you to architect, migrate, secure, operate and optimize your Google Cloud data environment so you’re empowered with insights to make data-driven decisions that propel your business forward. Features Database Services Discover a customized migration solution that’s aligned to your business goals and timeline. Experience reduced risk and disruption with a team of certified experts. Accelerate innovation by focusing on applications rather than databases. Data Engineering & Analytics See all you can do with a modern and tailored data platform that drives impactful business decisions Discover insights that matter quickly with modern analytics and data warehouse minimum viable products (MVPs). Optimize your scalability, reliability and cost savings, plus empower data-driven decision making with self-service analytics. Enhance your products and solutions when you can both improve data hygiene and process data faster with real-time analytics. AI and Machine Learning Intelligent data can prompt automated recommendations, preemptive action


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/clear-your-sitecore-caches After you publish changes to your Sitecore site , you might want to manually clear your caches after publishing the changes. Sitecore administrators can view their Sitecore cache administration page using the URL https://{sitecoreurl}/sitecore/admin/cache.aspx . However, Sitecore cache administration pages are blocked for security purposes. To clear your caches, Sitecore recommends restarting your Sitecore site's web app in the Microsoft Azure portal. This action creates a fresh cache for your website's content. Restarting your web app can cause temporary downtime for your website. Prerequisite Your login credentials for the Azure portal. For information about how to log in to the Azure portal, see Sitecore Cloud portals and account management . Restart the web app for Azure Log in to the Azure portal . Log in to the Azure portal . Browse to your Sitecore site's web app. Browse to your Sitecore site's web app. In the Overview section, click Restart . In the Overview section, click Restart . When you are prompted to restart the web app, Select Yes . When you are prompted to restart the web app, Select Yes . Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/clear-your-sitecore-caches After you publish changes to your Sitecore site , you might want to manually clear your caches after publishing the changes. Sitecore administrators can view their Sitecore cache administration page using the URL https://{sitecoreurl}/sitecore/admin/cache.aspx . However, Sitecore cache administration pages are blocked for security purposes. To clear your caches, Sitecore recommends restarting your Sitecore site's web app in the Microsoft Azure portal. This action creates a fresh cache for your website's content. Restarting your web app can cause temporary downtime for your website. Prerequisite Your login credentials for the Azure portal. For information about how to log in to the Azure portal, see Sitecore Cloud portals and account management . Restart the web app for Azure Log in to the Azure portal . Log in to the Azure portal . Browse to your Sitecore site's web app. Browse to your Sitecore site's web app. In the Overview section, click Restart . In the Overview section, click Restart . When you are prompted to restart the web app, Select Yes . When you are prompted to restart the web app, Select Yes . Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/view-and-read-rackspace-email-headers This article describes how to view message headers in Rackspace Email webmail. Prerequisites Applies to: Administrator and User Difficulty: Moderate Time needed: Approximately 5 minutes Tools required: Webmail access For more information on prerequisite terminology, see Cloud Office support terminology . View headers in Rackspace Email Log in to your mailbox at apps.rackspace.com . Log in to your mailbox at apps.rackspace.com . Select the message for which you want to view the headers. Select the message for which you want to view the headers. In the message preview pane tool bar, click More , and then select View Full Header . In the message preview pane tool bar, click More , and then select View Full Header . The Full Header box displays with the full contents of the message header. The Full Header box displays with the full contents of the message header. You have successfully viewed the message headers in Rackspace Email webmail. Understanding email headers The following header is an example of a spoofed message. If you suspect that you have received a spoofing email, see Email spoofing explained for more information. From: Displays the message sender. Spammers can easily fake sender addresses. See Email spoofing explained for guidance on detecting fraud email. Subject: The topic of the message as indicated by the sender. Date: The date and time when the email message was composed. To: Displays the addresses listed in the To: and CC: fields. Headers do not show any addresses that were included in the BCC: field, as these addresses were intended to remain private. Received: Displays a sequential list of computer and servers that received this message, the time they received this message, and the final destination of the message. Received appear many times in a message header and should be read from bottom to top, as the first recipient is at the bottom of the header. Reply-To: Determines which email address is auto-populated when you click the reply button to reply to an email in your email client. Spammers can easily fake reply-to addresses. See Email spoofing explained for guidance on detecting fraud email. Return-Path: Like the Reply-To: address, this is where return mail is sent. Spammers can easily fake a return path. See Email spoofing explained for guidance on detecting fraud email. Message-ID A unique identifier assigned to a message. The Message-ID is

Output: URL: https://docs.rackspace.com/docs/view-and-read-rackspace-email-headers This article describes how to view message headers in Rackspace Email webmail. Prerequisites Applies to: Administrator and User Difficulty: Moderate Time needed: Approximately 5 minutes Tools required: Webmail access For more information on prerequisite terminology, see Cloud Office support terminology . View headers in Rackspace Email Log in to your mailbox at apps.rackspace.com . Log in to your mailbox at apps.rackspace.com . Select the message for which you want to view the headers. Select the message for which you want to view the headers. In the message preview pane tool bar, click More , and then select View Full Header . In the message preview pane tool bar, click More , and then select View Full Header . The Full Header box displays with the full contents of the message header. The Full Header box displays with the full contents of the message header. You have successfully viewed the message headers in Rackspace Email webmail. Understanding email headers The following header is an example of a spoofed message. If you suspect that you have received a spoofing email, see Email spoofing explained for more information. From: Displays the message sender. Spammers can easily fake sender addresses. See Email


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. Premier Consulting Partner Managed Service Provider DevOps Competency IoT Competency Industrial Software Competency SaaS Competency Data & Analytics Competency Healthcare Competency Travel & Hospitality Competency Retail Competency Power Your Advantage Discover related platforms and solutions to help you achieve smarter business outcomes. Amazon Web Services Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility. Cloud-Native Development Tap into the full benefits of the cloud by building applications with cloud native technologies, modern architectures and automated development workflows. Accelerate results with AI-driven innovation Rackspace Technology helps organizations turn data into impact with production-ready AI solutions built on private, public and hybrid cloud platforms. Our expertise in generative and agentic AI empowers you to deliver secure, scalable and responsible outcomes across your enterprise. Public Cloud Access expert cloud services to design, build, migrate, manage and optimize your public cloud for continual IT innovation. Related Resources Learn more about services to support your IoT and Edge. Rackspace Technology Works with Century Engineering to Create Enhanced IoT Experience to Keep Waterways Clean Rackspace Technology Enhances Big Ass Fans’ IoT Infrastructure Management on AWS The First Ever IoT-enabled Firefighter Helmet Provides 'Superpowers' Through Augmented Reality Rackspace Technology Provided Critical Development to Help Qwake Technology Launch their Groundbreaking C-THRU Solution Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a

Output: — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. Premier Consulting Partner Managed Service Provider DevOps Competency IoT Competency Industrial Software Competency SaaS Competency Data & Analytics Competency Healthcare Competency Travel & Hospitality Competency Retail Competency Power Your Advantage Discover related platforms and solutions to help you achieve smarter business outcomes. Amazon Web Services Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility. Cloud-Native Development Tap into the full benefits of the cloud by building applications with cloud native technologies, modern architectures and automated development workflows. Accelerate results with AI-driven innovation Rackspace Technology helps organizations turn data into impact with production-ready AI solutions built on private, public and hybrid cloud platforms. Our expertise in generative and agentic AI empowers you to deliver secure, scalable and responsible outcomes across your enterprise. Public Cloud Access expert cloud services to design, build, migrate, manage and optimize your public cloud for continual IT innovation. Related Resources Learn more about services to support your IoT and Edge. Rackspace


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: ., such as hardware model, device software platform/OS and firmware, mobile carrier, preferred languages, and in some cases, browser type, internet service provider, referring/exit pages and URLs, and clickstream data); inferred information (e.g., non-precise geolocation information, or approximate location as inferred from IP address). Rackspace Technology affiliates, service providers and partners, government/law enforcement (where necessary). Analytics providers, and advertising technology companies. Commercial and financial information (e.g., transaction history, credit reference, billing and payment information). Rackspace Technology affiliates, service providers and partners, government/law enforcement (where necessary). N/A Contact Rackspace Technology About Privacy If you are a Rackspace Technology customer and have a privacy related question about Rackspace Technology services or the data that you host with Rackspace Technology, please contact your Rackspace Technology support team or service delivery manager. If you receive hosting or other services from a Rackspace Technology customer, and have privacy related questions about those services, please contact your supplier directly (and if a violation of Rackspace’s Acceptable Use Policy, you may report this to Rackspace Technology abuse@rackspacetechnology.com ). Such matters are not covered by or related to this privacy notice. If you would like to exercise your rights as to your Personal Information or have questions, concerns, inquiries or complaints about this privacy notice or Rackspace Technology privacy practices, please contact Rackspace Technology at privacy@rackspace.com. Although electronic notice is preferred, you may also write to Rackspace Technology at: Chief Privacy Officer, Rackspace Technology, 1718 Dry Creek Way Ste 115, San Antonio, TX 78259-1837. California residents may also exercise their right to opt out of the sale or sharing (as defined under the California Consumer Privacy Act) of Personal Information by visiting the Rackspace Technology Do Not Share or Sell My Personal Information page. If you have an unresolved privacy or data use concern that Rackspace Technology has not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) here . Where applicable, in the UK and EEA, individuals may also reach out their national privacy authorities and ask for their support, and Rackspace Technology is committed to coordinate and collaborate with applicable privacy regulators or authorities (details of the UK privacy regulator can be found at www.ico.org.uk and EEA privacy regulators at here ). Related Documents From time to time, Rackspace Technology may provide

Output: ., such as hardware model, device software platform/OS and firmware, mobile carrier, preferred languages, and in some cases, browser type, internet service provider, referring/exit pages and URLs, and clickstream data); inferred information (e.g., non-precise geolocation information, or approximate location as inferred from IP address). Rackspace Technology affiliates, service providers and partners, government/law enforcement (where necessary). Analytics providers, and advertising technology companies. Commercial and financial information (e.g., transaction history, credit reference, billing and payment information). Rackspace Technology affiliates, service providers and partners, government/law enforcement (where necessary). N/A Contact Rackspace Technology About Privacy If you are a Rackspace Technology customer and have a privacy related question about Rackspace Technology services or the data that you host with Rackspace Technology, please contact your Rackspace Technology support team or service delivery manager. If you receive hosting or other services from a Rackspace Technology customer, and have privacy related questions about those services, please contact your supplier directly (and if a violation of Rackspace’s Acceptable Use Policy, you may report this to Rackspace Technology abuse@rackspacetechnology.com ). Such matters are not covered by or related to this privacy notice. If you would like to exercise your rights as to your Personal Information or have questions, concerns,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: space. Installs the Rackspace Monitoring agent and configures default monitoring, disk, and CPU checks. For Managed Operations service level customers, this option also configures default file system alerts that are sent to Rackspace. auto_updates Available to Managed Infrastructure customers. Available to Managed Operations customers. Enables automatic updates of server software. You can combine the build_config options, for example: monitoring_defaults with auto_updates installs the monitoring agent configured with Rackspace best practices and turns on automatic updates. monitoring_defaults with auto_updates installs the monitoring agent configured with Rackspace best practices and turns on automatic updates. backup_agent_only installs the Cloud Backup agent but does not configure Rackspace backups. You must separately identify the directories that you want backed up after the agent is installed. backup_agent_only installs the Cloud Backup agent but does not configure Rackspace backups. You must separately identify the directories that you want backed up after the agent is installed. Build options for configuration management software (Chef®, Puppet®, Ansible®, and Salt) Using the API to build a server with a core option passed does not conflict with configuration management software. Such builds have a Rackspace account and nothing more. If you want additional components, you must pass them with the build_config metadata key. The following example shows the build option for a Managed Infrastructure server: The following example shows the build option for building a Managed Operations server with a Rackspace username and password only and backup ability: The following example shows a good option for a customer who wants a Managed Infrastructure server that has monitoring and backups available, but no updates or additional packages: If you use configuration management software, wait for the post-build configuration to complete before performing your configuration management. For standard and workload-optimized cloud servers only, you can obtain the Managed Operations or Managed Infrastructure post-build automation status via the Cloud Servers API. Look for the metadata key value informationrax_service_level_automation . Depending on the current status of the Managed Cloud post-build automation process, the metadata key has one of the following values: Pending In Progress Complete Build Error Authentication Error When the metadata key is Complete , you can begin your configuration management. Updated 5 days ago

Output: space. Installs the Rackspace Monitoring agent and configures default monitoring, disk, and CPU checks. For Managed Operations service level customers, this option also configures default file system alerts that are sent to Rackspace. auto_updates Available to Managed Infrastructure customers. Available to Managed Operations customers. Enables automatic updates of server software. You can combine the build_config options, for example: monitoring_defaults with auto_updates installs the monitoring agent configured with Rackspace best practices and turns on automatic updates. monitoring_defaults with auto_updates installs the monitoring agent configured with Rackspace best practices and turns on automatic updates. backup_agent_only installs the Cloud Backup agent but does not configure Rackspace backups. You must separately identify the directories that you want backed up after the agent is installed. backup_agent_only installs the Cloud Backup agent but does not configure Rackspace backups. You must separately identify the directories that you want backed up after the agent is installed. Build options for configuration management software (Chef®, Puppet®, Ansible®, and Salt) Using the API to build a server with a core option passed does not conflict with configuration management software. Such builds have a Rackspace account and nothing more. If you want additional components, you must pass them with the build_config metadata


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/rackspace-email-settings This article helps you set up Rackspace Email on a desktop client (such as Microsoft® Outlook® or Mac® Mail) and on your mobile device. You can either use our Email Help Tool or enter the settings manually. Email Help Tool The Email Help Tool guides you through the entire setup process. The tool automates the setup process for supported email accounts and clients, or provides instructions for manually configuring your client. Access the tool at Rackspace Email Help Tool . Manual configuration settings If the Email Help Tool doesn't offer instructions for your mail client or if you want to set up your client directly, you can manually configure your email client or device by using the settings in this section. To learn more about the differences between IMAP and POP, see IMAP and POP mail protocol comparison . We recommend using IMAP for the incoming mail connection. The following server settings provide a secure connection by using Secure Sockets Layer (SSL): Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/rackspace-email-settings This article helps you set up Rackspace Email on a desktop client (such as Microsoft® Outlook® or Mac® Mail) and on your mobile device. You can either use our Email Help Tool or enter the settings manually. Email Help Tool The Email Help Tool guides you through the entire setup process. The tool automates the setup process for supported email accounts and clients, or provides instructions for manually configuring your client. Access the tool at Rackspace Email Help Tool . Manual configuration settings If the Email Help Tool doesn't offer instructions for your mail client or if you want to set up your client directly, you can manually configure your email client or device by using the settings in this section. To learn more about the differences between IMAP and POP, see IMAP and POP mail protocol comparison . We recommend using IMAP for the incoming mail connection. The following server settings provide a secure connection by using Secure Sockets Layer (SSL): Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/recover-a-deleted-rackspace-email-mailbox This article explains how to recover a Rackspace Email mailbox that was deleted within the last 14 days. To recover a Rackspace Email mailbox, create a new mailbox by using the same username as the recently deleted mailbox. You'll be prompted with the option to restore the mailbox from the backup stored on our system. Note: If you created an email alias with the same username as the deleted mailbox, you must first delete the alias. To restore all messages to the new mailbox, click Restore . To create the mailbox without restoring any messages, click No thanks, just create new mailbox . Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/recover-a-deleted-rackspace-email-mailbox This article explains how to recover a Rackspace Email mailbox that was deleted within the last 14 days. To recover a Rackspace Email mailbox, create a new mailbox by using the same username as the recently deleted mailbox. You'll be prompted with the option to restore the mailbox from the backup stored on our system. Note: If you created an email alias with the same username as the deleted mailbox, you must first delete the alias. To restore all messages to the new mailbox, click Restore . To create the mailbox without restoring any messages, click No thanks, just create new mailbox . Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: to use something you're not familiar with or something that’s hard to integrate into your workflow. You get to access your environment and see what's going on behind-the-scenes. This is your application. We're here to set you up for success and keep it running well, but if you want to see under the hood, by all means take a look! You get the same team of AEM architects and engineers for your onboarding, content migration, upgrades and ongoing support. It's nice to have some consistency and people who really know your application. You get help with your development and testing environments. If your dev server isn't behaving, we will get to the bottom of it and get you back on track. We want to make sure your production deployment is trouble-free, and solving issues in development and testing environments is the best way to do it. You get to bounce ideas off of a team of AEM architects and engineers. We have seen dozens of very different AEM installations. If you need to know the best way to implement something new, let's talk about it. Security and compliance Our AEM solution helps you meet data protection regulations such as PCI DSS and GDPR while applying security hardening technologies and best practices, including WAF and zero-day exploit patching. Performance management and customer-experience insights Choose from leading performance monitoring and insight tools from New Relic and AppDynamics. Application performance management Infrastructure monitoring Synthetic monitoring Browser monitoring Mobile monitoring Log analytics Business impact insights Optimize your digital experience applications Take a free application performance review See where you're getting the greatest value from your application investment, as well as recommendations for improvement. See More Case Stories Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. Industry-leading application performance monitoring (APM) tools Certified Adobe Experience Manager architects, engineers, developers and DevOps specialists Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. Application Management and Operations Optimize your environment with expert administration, management and configuration so you can focus on staying ahead of the curve. SaaS Lifecycle Management Optimization experts help you realize the full savings and business advantages of well-run SaaS applications. Enterprise Resource Planning Your ERP solution should work with where your

Output: to use something you're not familiar with or something that’s hard to integrate into your workflow. You get to access your environment and see what's going on behind-the-scenes. This is your application. We're here to set you up for success and keep it running well, but if you want to see under the hood, by all means take a look! You get the same team of AEM architects and engineers for your onboarding, content migration, upgrades and ongoing support. It's nice to have some consistency and people who really know your application. You get help with your development and testing environments. If your dev server isn't behaving, we will get to the bottom of it and get you back on track. We want to make sure your production deployment is trouble-free, and solving issues in development and testing environments is the best way to do it. You get to bounce ideas off of a team of AEM architects and engineers. We have seen dozens of very different AEM installations. If you need to know the best way to implement something new, let's talk about it. Security and compliance Our AEM solution helps you meet data protection regulations such as PCI


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/troubleshoot-failed-email-connection If your local email client cannot make a connection to your mailbox, try these troubleshooting recommendations. Prerequisites Applies to: User Difficulty: Challenging Time needed: 1 hour Tools required: Access to the offending device, online email access, a non-primary computer, and a non-primary Internet network For more information about prerequisite terminology, see Cloud Office support terminology . Troubleshooting We recommend a methodical troubleshooting approach. Address each of the following questions before moving on to the next one. Can you log in to apps.rackspace.com ? Log in to the online version of your mailbox to verify email is incoming. If so, the mailbox is functioning properly. Can you log in to apps.rackspace.com ? Log in to the online version of your mailbox to verify email is incoming. If so, the mailbox is functioning properly. When did the issue start? An event that occurred about the same time could have caused the problem. For example, if changes to your office or home network occurred or you updated your mailbox password, update your software settings or password to fix the issue. When did the issue start? An event that occurred about the same time could have caused the problem. For example, if changes to your office or home network occurred or you updated your mailbox password, update your software settings or password to fix the issue. Have you migrated from another provider? After migrating a mailbox to Rackspace Cloud Office from an external company, your mail client must connect to the mailbox on the new server. Instructions to configure a mail client to connect a migrated mailbox are available at emailhelp.rackspace.com . Have you migrated from another provider? After migrating a mailbox to Rackspace Cloud Office from an external company, your mail client must connect to the mailbox on the new server. Instructions to configure a mail client to connect a migrated mailbox are available at emailhelp.rackspace.com . Have you upgraded the mailbox at Rackspace Cloud Office? A version upgrade generates a copy of the mailbox under the new server version. For example, if you upgrade a mailbox from Exchange 2010 to 2016, the data migrates from an Exchange 2010 mailbox to a new mailbox on Exchange 2016. This means that you must configure your local mail client to connect to the mailbox on the new server. For instructions to configure your mail client after an upgrade, see emailhelp.rackspace.com . Have you upgraded the mailbox at

Output: URL: https://docs.rackspace.com/docs/troubleshoot-failed-email-connection If your local email client cannot make a connection to your mailbox, try these troubleshooting recommendations. Prerequisites Applies to: User Difficulty: Challenging Time needed: 1 hour Tools required: Access to the offending device, online email access, a non-primary computer, and a non-primary Internet network For more information about prerequisite terminology, see Cloud Office support terminology . Troubleshooting We recommend a methodical troubleshooting approach. Address each of the following questions before moving on to the next one. Can you log in to apps.rackspace.com ? Log in to the online version of your mailbox to verify email is incoming. If so, the mailbox is functioning properly. Can you log in to apps.rackspace.com ? Log in to the online version of your mailbox to verify email is incoming. If so, the mailbox is functioning properly. When did the issue start? An event that occurred about the same time could have caused the problem. For example, if changes to your office or home network occurred or you updated your mailbox password, update your software settings or password to fix the issue. When did the issue start? An event that occurred about the same time could have caused the problem. For example, if


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/rackspace-email-control-panel-overview Welcome to Rackspace Cloud Office. After you sign up for Rackspace Email services, you're ready to log in to your Cloud Office Control Panel. This article provides a brief overview of the Control Panel, which you can access at https://cp.rackspace.com (new Cloud Office customers) or https://login.rackspace.com/ (UK and MyRackspace customers). Control Panel main page After you log in to the Control Panel, you see a variety of sections that showcase the products that you have signed up for—in this case, Rackspace Email. Each product or service section has several options and tools. The main landing page includes the Rackspace Email section, as well as the Domains and News & Alerts sections. As you sign up for additional products, each product has its own section so that you can manage it directly from the landing page. The Rackspace Email section provides you with various options and tools like spam filtering, creating aliases, as well as creating and managing Group Lists. To view the available range of options for Rackspace Email, you can click on Rackspace Email in the Go to section menu. To view the available range of options for Rackspace Email, you can click on Rackspace Email in the Go to section menu. After you click Rackspace Email , new options appear, such as collaboration and the ability to upgrade your services, like adding more mailboxes. We recommend getting familiar with all the features so you can use the product to its full potential. After you click Rackspace Email , new options appear, such as collaboration and the ability to upgrade your services, like adding more mailboxes. We recommend getting familiar with all the features so you can use the product to its full potential. The following sections describe the options available for Rackspace Email on the Control Panel. Mailboxes : Add new mailboxes for your domain. Aliases : Add an alias for any active mailbox on your domain. Group Lists : Create a group list for users in your domain. Archiving : Archive all incoming and outgoing email for your domain. Settings : Specify values for folder cleanup, storage, access rights, and Webmail settings. Filter Settings : Control domain spam settings or individual mailbox settings such as spam handling. Edit Blocklists : Control domain or individual mailbox Blocklists settings. Edit Safelists : Control domain or individual mailbox Blocklists settings. Blocklists / Safelists :

Output: URL: https://docs.rackspace.com/docs/rackspace-email-control-panel-overview Welcome to Rackspace Cloud Office. After you sign up for Rackspace Email services, you're ready to log in to your Cloud Office Control Panel. This article provides a brief overview of the Control Panel, which you can access at https://cp.rackspace.com (new Cloud Office customers) or https://login.rackspace.com/ (UK and MyRackspace customers). Control Panel main page After you log in to the Control Panel, you see a variety of sections that showcase the products that you have signed up for—in this case, Rackspace Email. Each product or service section has several options and tools. The main landing page includes the Rackspace Email section, as well as the Domains and News & Alerts sections. As you sign up for additional products, each product has its own section so that you can manage it directly from the landing page. The Rackspace Email section provides you with various options and tools like spam filtering, creating aliases, as well as creating and managing Group Lists. To view the available range of options for Rackspace Email, you can click on Rackspace Email in the Go to section menu. To view the available range of options for Rackspace Email, you can click on Rackspace Email in


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: on the Stackdriver tier purchased by the user (currently this is the same for all tiers). Customers who desire longer metric retention can opt for data to be copied to an external location, e.g., Google Cloud Storage or Big Query. Dashboards can be generated in the Stackdriver web interface to explore stored metric data, and Alert and Notification Policies can be created to inform users via a variety of means as to emergent conditions. Rackspace deploys standard alerts for Aviator customers using common GCP components like Compute Engine and Cloud SQL. These may be customized with the cooperation of the MGCP operations team. Rackspace configures a set of webhook notification targets in Stackdriver, one for each Rackspace ticket severity level. When an alert is posted to one of these webhooks, the data is received by a Rackspace system called Watchman. Watchman groups alerts into appropriate tickets according to the infrastructure involved and the corresponding alert policies. Rackspace operations personnel then respond to these alerts based on customer runbooks. Logging Stackdriver Logging can be used to capture system and application logs in GCP. Log capture is not currently configured by default for Aviator customers but can be activated with the cooperation of the MGCP operations team. Logs are retained for 30 days by default and may be archived to Google Cloud Storage and/or analyzed with Big Query. Log-based metrics can also be used to trigger alerts via Stackdriver Monitoring. Legacy Service Offers Service Levels (Legacy offering) Service Blocks (Legacy offering) For a list of current offerings, refer to Rackspace Elastic Engineering and Optimizer + . Service Levels (Legacy offering) For a list of current offerings, refer to Rackspace Elastic Engineering and Optimizer + . Rackspace Managed Services for Google Cloud Platform combines tooling and automation with human experts to deliver a world-class experience. We offer two service levels, Runway and Aviator, which are selected for each GCP project we support. Runway: “I want access to Rackspace tooling, the ability to request on-demand support for a fee and will manage my GCP project myself.” Aviator: “I want Rackspace to operate and manage my GCP project for me or with me.” For details on what is included in each service level, including details on levels of support for each GCP service, download our Rackspace Managed Services for Google Cloud Platform Service Overview . Aviator RACI Rackspace will respond to your Av

Output: on the Stackdriver tier purchased by the user (currently this is the same for all tiers). Customers who desire longer metric retention can opt for data to be copied to an external location, e.g., Google Cloud Storage or Big Query. Dashboards can be generated in the Stackdriver web interface to explore stored metric data, and Alert and Notification Policies can be created to inform users via a variety of means as to emergent conditions. Rackspace deploys standard alerts for Aviator customers using common GCP components like Compute Engine and Cloud SQL. These may be customized with the cooperation of the MGCP operations team. Rackspace configures a set of webhook notification targets in Stackdriver, one for each Rackspace ticket severity level. When an alert is posted to one of these webhooks, the data is received by a Rackspace system called Watchman. Watchman groups alerts into appropriate tickets according to the infrastructure involved and the corresponding alert policies. Rackspace operations personnel then respond to these alerts based on customer runbooks. Logging Stackdriver Logging can be used to capture system and application logs in GCP. Log capture is not currently configured by default for Aviator customers but can be activated with the cooperation


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: MA, DFARS, ISO, SOC2 and more. Design and build If required, our experts can design and build a solution that maps each application to its best-fit platform in terms of economics, performance, data sovereignty, security and compliance — leveraging a multicloud environment. Continual optimization The experts at Rackspace Technology will work to continually optimize your coverage to address current vulnerabilities and emerging threats, fortified by certified security experts in our global SOC. Do You Know Your Cybersecurity Risk Score? Cybersecurity Risk Self-Assessment By answering these simple questions about your cybersecurity technology, processes and people, you’ll receive a cybersecurity risk score against our benchmark that can help identify common security gaps in your environment that you may not be aware of. See More Case Stories Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience ™ Rackspace Fabric ™ Our Expertise Explore our expert credentials and industry recognition. Recognized leadership Providing innovation and leadership in the technology services industry for 20+ years. Certified Level 1 PCI Service Provider on AWS AWS Security Hub Partner GCP Security Specialization Global SOC in EMEA and North America Power your advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. Amazon Web Services Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility. Google Cloud Accelerate your business with Rackspace Services and tailored solutions on Google Cloud's innovative technology. Microsoft Azure Solve cloud challenges with a managed Microsoft Azure solution that helps you build new revenue streams, increase efficiency and deliver incredible experiences. Rackspace OpenStack Enterprise Harness the power of a fully customized private cloud with enterprise-grade security, compliance and expert management. Tailored for mission-critical workloads, this solution offers unrivaled flexibility and control, giving your enterprise a secure, scalable foundation to innovate and grow. Cloud Native Security Services Move your cloud projects forward with expert cloud native security services Application Security Protect web applications against data breaches and security threats, bolster security and performance, and build better experiences for your end users. Security Strategy Keep your cloud environments in compliance and your architecture secure, giving you the confidence and peace of mind to accelerate your business. VMware As a VMware Cloud

Output: MA, DFARS, ISO, SOC2 and more. Design and build If required, our experts can design and build a solution that maps each application to its best-fit platform in terms of economics, performance, data sovereignty, security and compliance — leveraging a multicloud environment. Continual optimization The experts at Rackspace Technology will work to continually optimize your coverage to address current vulnerabilities and emerging threats, fortified by certified security experts in our global SOC. Do You Know Your Cybersecurity Risk Score? Cybersecurity Risk Self-Assessment By answering these simple questions about your cybersecurity technology, processes and people, you’ll receive a cybersecurity risk score against our benchmark that can help identify common security gaps in your environment that you may not be aware of. See More Case Stories Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience ™ Rackspace Fabric ™ Our Expertise Explore our expert credentials and industry


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/notification-preferences Managing Notifications Step 1 . Login to https://manage.rackspace.com Step 2 . In the top right navigation panel, click User Email Id >> My Notification-Prferences . Step 3 . From the list of Standard Notifications, toggle on the Email Notification for the required alert. Step 4 . Click Update Preferences to save the changes. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/notification-preferences Managing Notifications Step 1 . Login to https://manage.rackspace.com Step 2 . In the top right navigation panel, click User Email Id >> My Notification-Prferences . Step 3 . From the list of Standard Notifications, toggle on the Email Notification for the required alert. Step 4 . Click Update Preferences to save the changes. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: and machine learning models with our data science team. Use Cases New Revenue Streams: Smart Products Accelerate your smart IoT and Edge product development by leveraging our expertise in custom hardware, firmware, cloud native platforms and application development. From concept to deployment, we’ll work alongside your team to bring your smart devices to life in months, not years. Consumer products : from connected thermostats to connected litter boxes, companies across all industries are tapping into new consumer segments with smart products and companion applications. Commercial products : add new lines of business by adopting the SaaS model, build commercial solutions for workforce safety, cargo tracking, efficient and smart supply chains, site modeling and occupancy monitoring. Healthcare & life sciences : with the rise of e-medicine and remote care, we’ve enabled companies to enhance healthcare and meet strict regulatory requirements like HIPAA, GDPR and GxP with connected smart medical devices and digital therapeutics Increase Operational Efficiency Improve the efficiency of your business by reducing response times and the need for manual intervention. Gain insight into your processes and control multiple environments remotely through our Industrial IoT and Edge computing solutions. Connected factory: capture telemetry and performance data from equipment and workstations in order to view the health of the factory floor and respond in real-time to equipment failures and production issues Asset tracking : improve logistics with real-time tracking of all of your assets, both within your facilities and across your global supply chain Predictive analytics : prevent production disruptions by analyzing historical data to develop machine learning models for predictive maintenance Remote monitoring : leverage a single pane of glass to view operational health and receive real-time notifications of anomalous events Business Intelligence Turn your IoT device data into actionable business intelligence, delivered in real time and enhanced by machine learning. Untapped data : capture untapped sensor data from the physical world and respond to real-world events in real-time Holistic 360° view : integrate sensor data into your existing data stores to gain end-to-end visibility into your business Intelligent decision making : leverage historical data to build sophisticated analytical and machine learning models to improve forecasting, failure prediction or resource planning IoT and Edge Modernization Modernize your IoT and Edge platforms with cloud native technologies to take advantage of modern architectures and tools, enabling you to automatically scale with demand, release features quickly, and reduce operational complexity. We’ll design a platform to support existing devices as well as provide a flexible foundation for new device versions and product lines. Device management: simplify device provisioning, management, monitoring and

Output: and machine learning models with our data science team. Use Cases New Revenue Streams: Smart Products Accelerate your smart IoT and Edge product development by leveraging our expertise in custom hardware, firmware, cloud native platforms and application development. From concept to deployment, we’ll work alongside your team to bring your smart devices to life in months, not years. Consumer products : from connected thermostats to connected litter boxes, companies across all industries are tapping into new consumer segments with smart products and companion applications. Commercial products : add new lines of business by adopting the SaaS model, build commercial solutions for workforce safety, cargo tracking, efficient and smart supply chains, site modeling and occupancy monitoring. Healthcare & life sciences : with the rise of e-medicine and remote care, we’ve enabled companies to enhance healthcare and meet strict regulatory requirements like HIPAA, GDPR and GxP with connected smart medical devices and digital therapeutics Increase Operational Efficiency Improve the efficiency of your business by reducing response times and the need for manual intervention. Gain insight into your processes and control multiple environments remotely through our Industrial IoT and Edge computing solutions. Connected factory: capture telemetry and performance data from equipment and workstations


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: increase efficiency and deliver incredible experiences. Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: increase efficiency and deliver incredible experiences. Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience® Our Expertise Explore our expert credentials and industry recognition. A trusted partnership Since 2001, Rackspace Technology and Microsoft have worked together to cultivate a global relationship, focused on helping businesses make the most of Microsoft technologies. Azure Expert MSP designation 2021 Fastest-growing CSP Five-Time Microsoft Hosting Partner of the Year Microsoft Solutions Partner Data & AI. Digital & App, Innovation, Infrastructure, Modern Work and Security Power your advantage Discover related technology platforms and solutions to help achieve smarter business outcomes. Microsoft 365 Find the right Microsoft 365 solutions for your specific business needs. Application Modernization Get expert guidance that helps you realize the benefits of modern applications and improve your return on investment. Customer Relationship Management Maximize your CRM platform so you can better serve your customers and transform your business. SaaS Lifecycle Management Optimization experts help you realize the full savings and business advantages of well-run SaaS applications. Related resources Learn more about how we’re solving with Microsoft Dynamics 365. Grow opportunities and customer connections with integrated data Rackspace Application Services for Dynamics 365 Business Central Reinvent business productivity with Microsoft Dynamics 365 and Microsoft 365 Ready to get started? Ready to get started? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience® Our Expertise Explore our expert credentials and industry recognition. A trusted partnership Since 2001, Rackspace Technology and Microsoft have worked together to cultivate a global relationship, focused on helping businesses make the most of Microsoft technologies. Azure Expert MSP designation 2021 Fastest-growing CSP Five-Time Microsoft Hosting Partner of the Year Microsoft Solutions Partner Data & AI. Digital & App, Innovation, Infrastructure, Modern Work and Security Power your advantage Discover related technology platforms and solutions to help achieve smarter business outcomes. Microsoft 365 Find the right Microsoft 365 solutions for your specific business needs. Application Modernization Get expert guidance that helps you realize the benefits of modern applications and improve your return on investment. Customer Relationship Management Maximize your CRM platform so you can better serve your customers and transform your business. SaaS Lifecycle Management Optimization experts help you realize the full savings and business advantages of well-run SaaS applications. Related resources Learn more about how we’re solving with Microsoft Dynamics 365. Grow opportunities and customer connections with integrated data Rackspace Application Services for Dynamics 365 Business Central Reinvent business productivity with Microsoft Dynamics 365 and Microsoft 365


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: DFW : CST SYD : AET HKG : HKT ORD : CST Nightly between 1 AM and 5 AM in the time zone in which your server is located: IAD : EST DFW : CST SYD : AET HKG : HKT ORD : CST WSUS Settings If you have opted into the Rackspace Managed Windows Patching service, the following registry setting are configured on the Managed Windows Server: You must set the Windows Updates service ( wuauserv ) to automatically start by performing the following steps: Open a PowerShell command prompt and run the following commands: Setting wuauserv Service to Auto Set-Service -Name wuauserv -StartupType Automatic Open a PowerShell command prompt and run the following commands: Ensure that the wuauserv service is running by running the following commands: Restart-Service -Name wuauserv Ensure that the wuauserv service is running by running the following commands: Apply all of the changes by running the following command: gpupdate.exe /force Apply all of the changes by running the following command: You can find additional information in the Microsoft Security Update Guide . Updated 5 days ago

Output: DFW : CST SYD : AET HKG : HKT ORD : CST Nightly between 1 AM and 5 AM in the time zone in which your server is located: IAD : EST DFW : CST SYD : AET HKG : HKT ORD : CST WSUS Settings If you have opted into the Rackspace Managed Windows Patching service, the following registry setting are configured on the Managed Windows Server: You must set the Windows Updates service ( wuauserv ) to automatically start by performing the following steps: Open a PowerShell command prompt and run the following commands: Setting wuauserv Service to Auto Set-Service -Name wuauserv -StartupType Automatic Open a PowerShell command prompt and run the following commands: Ensure that the wuauserv service is running by running the following commands: Restart-Service -Name wuauserv Ensure that the wuauserv service is running by running the following commands: Apply all of the changes by running the following command: gpupdate.exe /force Apply all of the changes by running the following command: You can find additional information in the Microsoft Security Update Guide . Updated 5 days ago