Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: responsibility of defining security requirements for new deployments, as well as migrations from existing vendors. Modernize your approach to security with expert deployment and management of the right security technologies for your Azure environment – including but not limited to Azure Security Center and other Azure security offerings. Design and build cloud security controls to address compliance mandates, such as PCI-DSS, HIPAA, and more. Improve your cloud security posture by understanding cloud threats and vulnerabilities, with expert support to remediate settings that don’t align to industry benchmarks and best practices. Get Offer: Hybrid Cloud Security Workshop : Get a customized threat & vulnerability analysis of your hybrid and multi-cloud environment and learn how to build and operate a more robust cloud security system. Rackspace Elastic Engineering Cloud Migration Services: Elevate workloads in the cloud Applications: Complete build, release and go-live support Infrastructure build-out services: Get infrastructure-as-code templates Security: Guidance and architecture based on platform best practices and industry standards DevOps services: CI/CD pipelines and automated deployments Backup and disaster recovery (DR) planning: Expert DR environment implementation and testing Performance management for load testing and optimization. Cost optimization: Tagging, billing review, usage and RIs. Explore Rackspace Elastic Engineering → Rackspace Modern Operations Always-on managed support: Allows you to focus internal resources on core business activities and accelerate your journey through the cloud with the peace of mind that your environment is fully managed. On-demand cloud expertise: Gain the benefits of public cloud without having to incur the challenge and expense of self-managing it. Access to expertise: Immediate access to technical expertise and capacity to manage cloud infrastructure, tools and applications. Cloud resiliency: Leverage cloud native and Rackspace Technology proprietary tooling to remove manual intervention and increase resiliency. Innovate with cloud services: Take advantage of the latest cloud features and capabilities to solve challenging business problems. See More Case Stories Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Our approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Our Expertise Explore our expert credentials and industry recognition. A trusted partnership For over 25 years, Rackspace and Microsoft have cultivated a global relationship focused on helping businesses make the most of Microsoft technologies

Output: responsibility of defining security requirements for new deployments, as well as migrations from existing vendors. Modernize your approach to security with expert deployment and management of the right security technologies for your Azure environment – including but not limited to Azure Security Center and other Azure security offerings. Design and build cloud security controls to address compliance mandates, such as PCI-DSS, HIPAA, and more. Improve your cloud security posture by understanding cloud threats and vulnerabilities, with expert support to remediate settings that don’t align to industry benchmarks and best practices. Get Offer: Hybrid Cloud Security Workshop : Get a customized threat & vulnerability analysis of your hybrid and multi-cloud environment and learn how to build and operate a more robust cloud security system. Rackspace Elastic Engineering Cloud Migration Services: Elevate workloads in the cloud Applications: Complete build, release and go-live support Infrastructure build-out services: Get infrastructure-as-code templates Security: Guidance and architecture based on platform best practices and industry standards DevOps services: CI/CD pipelines and automated deployments Backup and disaster recovery (DR) planning: Expert DR environment implementation and testing Performance management for load testing and optimization. Cost optimization: Tagging, billing review, usage and RIs. Explore Rackspace Elastic Engineering → Rackspace Modern


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/reference/cloud-identity-v2-getting-started Use the following information to learn how to authenticate, send API requests, and complete basic operations by using the Identity API. Get your credentials Send API requests to Identity Authenticate to the Rackspace Cloud Identity concepts Manage authentication tokens Configure multi-factor authentication To start using the API and run the examples in this section, you need the following items: Rackspace Cloud account. If you don’t have an account, sign up for one. Command line tool or browser client for communicating with the API service.

Output: URL: https://docs.rackspace.com/reference/cloud-identity-v2-getting-started Use the following information to learn how to authenticate, send API requests, and complete basic operations by using the Identity API. Get your credentials Send API requests to Identity Authenticate to the Rackspace Cloud Identity concepts Manage authentication tokens Configure multi-factor authentication To start using the API and run the examples in this section, you need the following items: Rackspace Cloud account. If you don’t have an account, sign up for one. Command line tool or browser client for communicating with the API service.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: space Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: space Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: organization. Contact your administrator to see if multi-factor authentication has been enabled for your organization. Basic functions in Outlook Now that Outlook is configured for use with your Office 365 mailbox, the following section describes a few basic functions within the application itself. Compose a new message: Within Outlook, select New Email . Within Outlook, select New Email . Compose your email and click Send . Compose your email and click Send . Add an email signature: In a new message, select Signature , and then Signatures . In a new message, select Signature , and then Signatures . Within the Email Signature tab, click New . Within the Email Signature tab, click New . After completing your signature, assign a name to the signature and then select Ok . After completing your signature, assign a name to the signature and then select Ok . After you create the signature, you can configure how you want the signature to be used (on new emails, replies, and so on) under Choose default signature . After you create the signature, you can configure how you want the signature to be used (on new emails, replies, and so on) under Choose default signature . Reply to an email: Select the email you want to reply to, and then choose Reply or Reply to All . Select the email you want to reply to, and then choose Reply or Reply to All . After you finish the message, select Send . After you finish the message, select Send . Updated 5 days ago

Output: organization. Contact your administrator to see if multi-factor authentication has been enabled for your organization. Basic functions in Outlook Now that Outlook is configured for use with your Office 365 mailbox, the following section describes a few basic functions within the application itself. Compose a new message: Within Outlook, select New Email . Within Outlook, select New Email . Compose your email and click Send . Compose your email and click Send . Add an email signature: In a new message, select Signature , and then Signatures . In a new message, select Signature , and then Signatures . Within the Email Signature tab, click New . Within the Email Signature tab, click New . After completing your signature, assign a name to the signature and then select Ok . After completing your signature, assign a name to the signature and then select Ok . After you create the signature, you can configure how you want the signature to be used (on new emails, replies, and so on) under Choose default signature . After you create the signature, you can configure how you want the signature to be used (on new emails, replies, and so on) under Choose default signature


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: . Accountable : The party who is ultimately accountable for the process or task being completed appropriately. Consulted : Parties who are not directly involved with carrying out the task, but who are consulted and might be a stakeholder or subject matter expert. Consulted : Parties who are not directly involved with carrying out the task, but who are consulted and might be a stakeholder or subject matter expert. Informed : Parties who receive output from the process or task or need to stay informed. Informed : Parties who receive output from the process or task or need to stay informed. Java and .NET Java and .NET Sitecore Sitecore Adobe Experience Manager Adobe Experience Manager Oracle Commerce Oracle Commerce Java and .NET The following table lists service relationships (roles and responsibilities) for Java and .NET: Provide 24x7x365 access to a team of Application Support Engineers, including highly technical .NET experts who: Are experienced in infrastructure management Provide active monitoring of the complete environment Environment sizing, including: Number and name of environments (DEV, QA, PROD) Number of nodes Virtual machine CPU and RAM environments Amount of disk space added Define and document initial OS-level requirements, including: Number and name of environments (DEV, QA, PROD) Number of nodes Virtual machine CPU and RAM Amount of disk space Application code, including: Custom components and templates Source control Shared-source Sitecore modules from the Marketplace Third-party Sitecore modules Consult and advise on best practices and standards, including: Platform security Scaling Infrastructure and OS tuning Install and configure APM tools, including: Synthetic and static URL monitoring APM Other monitoring tools Create and maintain customer information library and runbook, including: Known issues Key monitors (only in RAS Digital Experience for Sitecore) Long-term architecture and performance plans Return-to-service instructions R, A Provide guidance and insight with application monitoring tool data, including: Application performance Faster root-cause analysis Business transaction errors Identify bottlenecks Average response time metrics Provide reporting around the customer experience, including: Understand how pages are performing over time Gain insight into the performance of individual pages and requests as experienced by end users Find the worst-performing pages by multiple common metrics Provide application management toolset, including: Application performance management Infrastructure monitoring Synthetic transaction monitoring Browser real-user monitoring Data analytics Ability to profile Java and .NET Application performance dashboard Faster root-cause analysis Identify bottlenecks Sitecore The following table lists service relationships (roles and responsibilities) for the Sitecore Experience manager and

Output: . Accountable : The party who is ultimately accountable for the process or task being completed appropriately. Consulted : Parties who are not directly involved with carrying out the task, but who are consulted and might be a stakeholder or subject matter expert. Consulted : Parties who are not directly involved with carrying out the task, but who are consulted and might be a stakeholder or subject matter expert. Informed : Parties who receive output from the process or task or need to stay informed. Informed : Parties who receive output from the process or task or need to stay informed. Java and .NET Java and .NET Sitecore Sitecore Adobe Experience Manager Adobe Experience Manager Oracle Commerce Oracle Commerce Java and .NET The following table lists service relationships (roles and responsibilities) for Java and .NET: Provide 24x7x365 access to a team of Application Support Engineers, including highly technical .NET experts who: Are experienced in infrastructure management Provide active monitoring of the complete environment Environment sizing, including: Number and name of environments (DEV, QA, PROD) Number of nodes Virtual machine CPU and RAM environments Amount of disk space added Define and document initial OS-level requirements, including: Number and name of environments


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: , using the right values for secret and severity. If you misconfigure your tool, alerts won’t be translated into Rackspace tickets and might result in downtime. Click Save to save the integration settings. Configure Datadog alerts to use the notification channels. For example: Each time you set up a new cloud account, you should contact Rackspace to test the end-to-end workflow. If you have any issues, see Troubleshooting . Configure Prometheus Alertmanager Prometheus is popular with cluster-level monitoring in the Kubernetes ecosystem and includes an application called Alertmanager, which handles alerts sent by client applications such as the Prometheus server. This section provides simplified steps to configure Prometheus Alertmanager to integrate with Rackspace Watchman. For more detailed information, see the Alertmanager documentation . Create a Kubernetes cluster using a non-end-of-life version. Create a Kubernetes cluster using a non-end-of-life version. Set up a metrics server by using the official documentation . Set up a metrics server by using the official documentation . Install Prometheus and ensure that the pods and services are running. The actual steps might vary depending on your setup and deployment model. The following example assumes that you have kubetcl and helm installed. kubectl create namespace Prometheus helm install prometheus-operator prometheus-community/prometheus-operator --namespace Prometheus Install Prometheus and ensure that the pods and services are running. The actual steps might vary depending on your setup and deployment model. The following example assumes that you have kubetcl and helm installed. Ensure that the setup completed successfully by using the following commands: kubectl -n prometheus get pods kubectl -n prometheus get services The output should look similar to the following example 1. NAME READY STATUS RESTARTS AGE alertmanager-prometheus-operator-alertmanager-0 2/2 Running 0 61s prometheus-operator-grafana-6f8fbdcddc-78g4t 2/2 Running 0 66s prometheus-operator-kube-state-metrics-66b4c95cd9-2sn6g 1/1 Running 0 66s prometheus-operator-operator-67d8cb455-d66pr 2/2 Running 0 66s prometheus-operator-prometheus-node-exporter-58nbf 1/1 Running 0 66s prometheus-operator-

Output: , using the right values for secret and severity. If you misconfigure your tool, alerts won’t be translated into Rackspace tickets and might result in downtime. Click Save to save the integration settings. Configure Datadog alerts to use the notification channels. For example: Each time you set up a new cloud account, you should contact Rackspace to test the end-to-end workflow. If you have any issues, see Troubleshooting . Configure Prometheus Alertmanager Prometheus is popular with cluster-level monitoring in the Kubernetes ecosystem and includes an application called Alertmanager, which handles alerts sent by client applications such as the Prometheus server. This section provides simplified steps to configure Prometheus Alertmanager to integrate with Rackspace Watchman. For more detailed information, see the Alertmanager documentation . Create a Kubernetes cluster using a non-end-of-life version. Create a Kubernetes cluster using a non-end-of-life version. Set up a metrics server by using the official documentation . Set up a metrics server by using the official documentation . Install Prometheus and ensure that the pods and services are running. The actual steps might vary depending on your setup and deployment model. The following example assumes that you have kubetcl and helm installed. kubectl create namespace Prometheus helm


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/secret-key-creation Secret Key Creation From the namespace details click “ Create Secret Key ”. Click “Create Secret Key” to create a secret key. Copy the Secret key in a safe location and click Close. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/secret-key-creation Secret Key Creation From the namespace details click “ Create Secret Key ”. Click “Create Secret Key” to create a secret key. Copy the Secret key in a safe location and click Close. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: an EOL OS, you need to change the base repositories for your server (both your old GoGrid server and the new Rackspace Cloud server). For example, the CentOS® 5 repository should be baseurl=https://vault.centos.org/5.11/os/$basearch . Consult your distribution's documentation for more specifics on this step. Apply all available updates for your OS on both your GoGrid server and your new Rackspace destination server. For example, if you're running Ubuntu 14, don't upgrade to 16 or 18, but do apply all updates to Ubuntu 14. Apply all available updates for your OS on both your GoGrid server and your new Rackspace destination server. For example, if you're running Ubuntu 14, don't upgrade to 16 or 18, but do apply all updates to Ubuntu 14. Download InstanceSync onto your GoGrid server and run the script. Watch the screencast for more info about how to run InstanceSync . Download InstanceSync onto your GoGrid server and run the script. Watch the screencast for more info about how to run InstanceSync . Verify the operation of your applications on your new Rackspace Cloud server. Verify the operation of your applications on your new Rackspace Cloud server. Make any other needed changes to complete the migration, such as updating DNS records, configuring monitoring, and so on. Make any other needed changes to complete the migration, such as updating DNS records, configuring monitoring, and so on. Choices for Server Creation When you create your new server, you need to make the choices discussed in this section. Rackspace Service Level Agreements (SLA) The level of service provided at GoGrid aligns most closely with Rackspace's Managed Infrastructure SLA. For more details about the two SLAs offered by Rackspace Public Cloud, see service levels . Rackspace Regions The Rackspace Public Cloud is available in the following regions: Dallas-Fort Worth (DFW) Chicago (ORD) Northern Virginia (IAD) London (LON) Sydney (SYD) Hong Kong (HKG) The following account types are available: Global has access to all regions except London. Global has access to all regions except London. UK has access to the LON region, exclusively. UK has access to the LON region, exclusively. Choose the region and account type that fits best for your application. You can open and link multiple accounts. Cloud Flavors You can use any Rackspace Cloud server with enough disk space. The

Output: an EOL OS, you need to change the base repositories for your server (both your old GoGrid server and the new Rackspace Cloud server). For example, the CentOS® 5 repository should be baseurl=https://vault.centos.org/5.11/os/$basearch . Consult your distribution's documentation for more specifics on this step. Apply all available updates for your OS on both your GoGrid server and your new Rackspace destination server. For example, if you're running Ubuntu 14, don't upgrade to 16 or 18, but do apply all updates to Ubuntu 14. Apply all available updates for your OS on both your GoGrid server and your new Rackspace destination server. For example, if you're running Ubuntu 14, don't upgrade to 16 or 18, but do apply all updates to Ubuntu 14. Download InstanceSync onto your GoGrid server and run the script. Watch the screencast for more info about how to run InstanceSync . Download InstanceSync onto your GoGrid server and run the script. Watch the screencast for more info about how to run InstanceSync . Verify the operation of your applications on your new Rackspace Cloud server. Verify the operation of your applications on your new Rackspace Cloud server. Make any other needed changes to complete the migration, such


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: not take snapshots of your server. Read more about how Rackspace Cloud Backup differs from snapshots. This document describes the features available with API 1.0. This guide is intended to assist software developers who want to develop applications by using the application programming interface (API) for the Rackspace Cloud Backup service. To use the information provided here, you should have a general understanding of the Cloud Backup FAQ and have a Rackspace Cloud account with access to the Cloud Backup service. You should also be familiar with the following technologies: RESTful web services RESTful web services HTTP/1.1 HTTP/1.1 JSON data serialization format JSON data serialization format Use the following links to go directly to user and reference information for using the Rackspace Cloud Backup API: Getting started Getting started General API information General API information API reference API reference Release notes Release notes

Output: not take snapshots of your server. Read more about how Rackspace Cloud Backup differs from snapshots. This document describes the features available with API 1.0. This guide is intended to assist software developers who want to develop applications by using the application programming interface (API) for the Rackspace Cloud Backup service. To use the information provided here, you should have a general understanding of the Cloud Backup FAQ and have a Rackspace Cloud account with access to the Cloud Backup service. You should also be familiar with the following technologies: RESTful web services RESTful web services HTTP/1.1 HTTP/1.1 JSON data serialization format JSON data serialization format Use the following links to go directly to user and reference information for using the Rackspace Cloud Backup API: Getting started Getting started General API information General API information API reference API reference Release notes Release notes


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: .com , or a domain that is listed on Google Safe Browsing. On the Secure Certificate Information step, enter or verify the company information for your site. This information is used to register the security certificate that secures your site. If your end users choose to view the certificate from their browser, this information is visible to them. Click SECURE CONTROL PANEL SITE . On the Secure Certificate Information step, enter or verify the company information for your site. This information is used to register the security certificate that secures your site. If your end users choose to view the certificate from their browser, this information is visible to them. Click SECURE CONTROL PANEL SITE . Instructions to update the DNS entry for your site with new information appears. Copy these instructions by clicking COPY INSTRUCTIONS before clicking OK, GOT IT . The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the host name provided. For example, if your control panel site is going to be cp.yourdomainexample.com , change the host name to cp or cp.yourdomainexample.com . The following tables illustrate this change: Before DNS change: Record type Host Point-to or address A @ 000.00.000.00 After DNS change: Record type Host Point-to or address CNAME cp pl-10.admin.emailsrvr.com If your existing DNS record is already a CNAME, then just update the existing hostname to the new one provided. Example DNS entry: Record type Host Point-to or address CNAME cp pl-10.admin.emailsrvr.com Note: For specific instructions on editing your DNS records, contact your DNS host. Find your DNS host here. The site should now appear as a secured CUSTOM CONTROL PANEL listing. After the DNS change is propagated, a green "locked" icon appears to the right of the name to show that the site is secure. Instructions to update the DNS entry for your site with new information appears. Copy these instructions by clicking COPY INSTRUCTIONS before clicking OK, GOT IT . The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the host name provided. For example, if your control panel site is going to be cp.yourdomainexample.com , change the

Output: .com , or a domain that is listed on Google Safe Browsing. On the Secure Certificate Information step, enter or verify the company information for your site. This information is used to register the security certificate that secures your site. If your end users choose to view the certificate from their browser, this information is visible to them. Click SECURE CONTROL PANEL SITE . On the Secure Certificate Information step, enter or verify the company information for your site. This information is used to register the security certificate that secures your site. If your end users choose to view the certificate from their browser, this information is visible to them. Click SECURE CONTROL PANEL SITE . Instructions to update the DNS entry for your site with new information appears. Copy these instructions by clicking COPY INSTRUCTIONS before clicking OK, GOT IT . The DNS for most existing sites is an A record that points to a specific IP address. You need to change the A record type to a CNAME and change the IP address to the host name provided. For example, if your control panel site is going to be cp.yourdomainexample.com , change the host name to cp or


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/planning This section describes the following forms of planning to consider when deploying databases: Capacity planning identifies your immediate and long-term storage needs. Storage architecture planning addresses the underlying architecture required to support those needs. Capacity planning DBAs apply their experience and training to help clients determine their potential storage needs. Administrators work collaboratively with clients to perform the following tasks: Design and deploy database infrastructure that can be scaled up with new demands (as opposed to a rebuild). Identify disk space shortages and recommend workarounds before they impact normal operations. Assist with determining when RAM or CPU upgrades will benefit overall DB workloads. Storage architecture In order for databases to properly function, it is critical to plan and deploy databases on the proper storage underpinning. Ensuring proper disk storage implementation allows for the isolation of performance bottlenecks. DBAs are responsible for performing the following task as necessary: Separating the OS from the database at the disk layer. Separating the database from the backup disks. Isolating I/O bottleneck areas to discrete disk storage that can be tuned for the required workloads. These tasks are performed on storage area network (SAN) storage and local storage. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/planning This section describes the following forms of planning to consider when deploying databases: Capacity planning identifies your immediate and long-term storage needs. Storage architecture planning addresses the underlying architecture required to support those needs. Capacity planning DBAs apply their experience and training to help clients determine their potential storage needs. Administrators work collaboratively with clients to perform the following tasks: Design and deploy database infrastructure that can be scaled up with new demands (as opposed to a rebuild). Identify disk space shortages and recommend workarounds before they impact normal operations. Assist with determining when RAM or CPU upgrades will benefit overall DB workloads. Storage architecture In order for databases to properly function, it is critical to plan and deploy databases on the proper storage underpinning. Ensuring proper disk storage implementation allows for the isolation of performance bottlenecks. DBAs are responsible for performing the following task as necessary: Separating the OS from the database at the disk layer. Separating the database from the backup disks. Isolating I/O bottleneck areas to discrete disk storage that can be tuned for the required workloads. These tasks are performed on storage area network (SAN) storage and local storage. Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: , including the following transactions: Invoices, debit memos, and chargebacks Lease invoices originating in Oracle Lease Management Loan invoices originating in Oracle Loans In general, if a customer has delinquent transactions, the customer is considered to be delinquent. To determine transaction status - Current, Delinquent, or Pre-delinquent When scoring transactions, Advanced Collections looks at transactions from Oracle Receivables, including the following transactions: Invoices, debit memos, and chargebacks Lease invoices originating in Oracle Lease Management Loan invoices originating in Oracle Loans In general, if a customer has delinquent transactions, the customer is considered to be delinquent. To determine the value of each customer When scoring to assign customer value, you can use any data point about the customer. Typically, you run customer value scoring at an operational data level, such as customer, account, bill to, or delinquency. To determine the value of each customer When scoring to assign customer value, you can use any data point about the customer. Typically, you run customer value scoring at an operational data level, such as customer, account, bill to, or delinquency. For more information, see Oracle Advanced Collections Implementation Guide . Project accounting tips This section includes accounting tips for working in EBS. Oracle Projects determines the default expenditure date for project-related supplier invoice items by using the PA: Default Expenditure Item Date Source for Supplier Costs profile option. This profile option is used to determine the default expenditure item date for supplier invoice distribution lines and derives the item expenditure date during the invoice match process and when you enter unmatched invoices. The default expenditure date is derived when the concurrent process, PRC: Interface Supplier Costs , is submitted to interface project-related supplier costs into Oracle Projects from Oracle Payables. For the transactions that are rejected during the validation and interfacing to Oracle Projects, the default expenditure item date can be updated for invoice distribution lines on the Invoice Workbench in Oracle Payables. Additionally, you can update the expenditure item date using the Review Transactions window within Oracle Projects. For more information, see Oracle Projects Implementation Guide . Oracle Projects allows you to track project costs against project budgets. Project Budgets can be defined in the following ways in Oracle Projects: Directly via budget screens in Oracle Projects Import budgets from external systems via import process. Oracle Projects includes the following product budget features: Multiple budget versions : Create multiple budget versions that include all of the costs for your project, such as engineering costs, item costs,

Output: , including the following transactions: Invoices, debit memos, and chargebacks Lease invoices originating in Oracle Lease Management Loan invoices originating in Oracle Loans In general, if a customer has delinquent transactions, the customer is considered to be delinquent. To determine transaction status - Current, Delinquent, or Pre-delinquent When scoring transactions, Advanced Collections looks at transactions from Oracle Receivables, including the following transactions: Invoices, debit memos, and chargebacks Lease invoices originating in Oracle Lease Management Loan invoices originating in Oracle Loans In general, if a customer has delinquent transactions, the customer is considered to be delinquent. To determine the value of each customer When scoring to assign customer value, you can use any data point about the customer. Typically, you run customer value scoring at an operational data level, such as customer, account, bill to, or delinquency. To determine the value of each customer When scoring to assign customer value, you can use any data point about the customer. Typically, you run customer value scoring at an operational data level, such as customer, account, bill to, or delinquency. For more information, see Oracle Advanced Collections Implementation Guide . Project accounting tips This section includes accounting tips for working in EBS. Oracle


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: ll facilitate development of long-range planning that map to your business goals and your milestones for your modern cloud evolution. We break down these goals into weekly sprints delivered alongside your team. Supporting a broad range of cloud initiatives Our Elastic Engineering Pods provide you with a single, highly accountable team offering the diverse set of skills required to be successful in the modern cloud. Pods are capable of delivering a broad spectrum of outcomes, ranging from migrations and architecture design and deployment, to developing automation and CI/CD pipelines, improving security and reliability for your applications, and more — all without the constraints of a fixed scope of management. Your dedicated pod We believe customers need a team that intimately understands their environment and does more than just support operations. That’s why you’ll always work with the same dedicated pod that will progressively add deeper value as the relationship continues. Because your pod will have deep familiarity with your environment, it can focus on so much more than just break-fix. Flexible, tiered pricing Gain fractional access to your pod via straightforward hours-based tiers that can scale up and down monthly as your business needs change. Rackspace Elastic Engineering’s unique service model is a cost-effective route to access the high-value and high-impact cloud expertise your business needs to operate in the modern cloud, which traditionally was only available through narrowly defined professional services engagements. Rackspace Modern Operations Rackspace Modern Operations provides a flexible cloud support model for customers at any stage of their cloud journey. We can help alleviate the burden and expense of managing complex cloud operations internally, allowing you to focus on core business activities, including transformation. 24x7x365 managed cloud operations: We provide phone- and ticket-based support around the clock to help ensure maximum uptime and business resiliency. Monitoring, response and incident management: We utilize best practices to help ensure complete observability across your environment and leverage proprietary Rackspace Technology tooling to reduce the amount of manual intervention, allowing you to respond to incidents faster. OS, backup and patch management: Achieve operational excellence and address business compliance requirements with ease to help ensure your environment is secure. Cloud native security: Leverage cloud solutions to help protect your environment by implementing a fully integrated suite of tools and monitoring. Expertise catalog: Gain access to a diversified group of cloud experts who provide a wide range of cloud services and support, regardless of your cloud maturity. Assigned Technical Account Manager (TAM): Acting as your advocate, the TAM understands your business strategy and IT requirements

Output: ll facilitate development of long-range planning that map to your business goals and your milestones for your modern cloud evolution. We break down these goals into weekly sprints delivered alongside your team. Supporting a broad range of cloud initiatives Our Elastic Engineering Pods provide you with a single, highly accountable team offering the diverse set of skills required to be successful in the modern cloud. Pods are capable of delivering a broad spectrum of outcomes, ranging from migrations and architecture design and deployment, to developing automation and CI/CD pipelines, improving security and reliability for your applications, and more — all without the constraints of a fixed scope of management. Your dedicated pod We believe customers need a team that intimately understands their environment and does more than just support operations. That’s why you’ll always work with the same dedicated pod that will progressively add deeper value as the relationship continues. Because your pod will have deep familiarity with your environment, it can focus on so much more than just break-fix. Flexible, tiered pricing Gain fractional access to your pod via straightforward hours-based tiers that can scale up and down monthly as your business needs change. Rackspace Elastic Engineering’s unique service


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Ready to start the conversation? FAIR can launch quickly because we already have a global, world-class infrastructure and hyperscaler partners that can deliver optimized AI solutions to customers around the world. No matter where you are in the adoption of generative AI, we can help. Reach out today. Business Email* Company* First name* Last name* Phone Number* Country* –Please Select– Afghanistan Albania Algeria Andorra Angola Antigua & Deps Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia Herzegovina Botswana Brazil Brunei Bulgaria Burkina Burundi Cambodia Cameroon Canada Cape Verde Central African Rep Chad Chile China Colombia Comoros Congo Congo {Democratic Rep} Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hungary Iceland India Indonesia Iran Iraq Ireland {Republic} Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea North Korea South Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar, {Burma} Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda St Kitts & Nevis St Lucia Saint Vincent & the Grenadines Samoa San Marino Sao Tome & Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe Message I would like to send my contact information to FAIR/Rackspace Technology so that FAIR/Rackspace Technology can share additional information about products, services, thought leadership and invitations to flagship events with me by email. Select Yes or No from the dropdown list.:* Yes No By submitting this form, I acknowledge that someone from FAIR/Rackspace Technology will contact me via email or phone to discuss my request.

Output: Ready to start the conversation? FAIR can launch quickly because we already have a global, world-class infrastructure and hyperscaler partners that can deliver optimized AI solutions to customers around the world. No matter where you are in the adoption of generative AI, we can help. Reach out today. Business Email* Company* First name* Last name* Phone Number* Country* –Please Select– Afghanistan Albania Algeria Andorra Angola Antigua & Deps Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia Herzegovina Botswana Brazil Brunei Bulgaria Burkina Burundi Cambodia Cameroon Canada Cape Verde Central African Rep Chad Chile China Colombia Comoros Congo Congo {Democratic Rep} Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hungary Iceland India Indonesia Iran Iraq Ireland {Republic} Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea North Korea South Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Data Make the most of Microsoft Azure for innovation, agility, cost savings and operational efficiency. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. Rackspace DBaaS Get fully managed, highly available datastores that minimize downtime, scale with your needs, and reduce risk. Relational Databases Experience peace of mind that your existing databases are expertly managed and performance optimized. NoSQL Scale flexibly and easily, no matter how large your database or user base is. Related resources Learn more about services to support your data modernization. Removing the Barriers to AI and Machine Learning Five steps to data modernization success Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support To create a ticket or chat with a specialist regarding your account, log into your account. Legacy Datapipe One (Service Now) Rackspace Sovereign Services UK Support Phone 1-800-961-4454 International Support +1-512-361-4935 Help Documentation Support Documentation API Documentation System status Email & Apps system status Rackspace system status Rackspace Technology Careers Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Output: Data Make the most of Microsoft Azure for innovation, agility, cost savings and operational efficiency. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. Rackspace DBaaS Get fully managed, highly available datastores that minimize downtime, scale with your needs, and reduce risk. Relational Databases Experience peace of mind that your existing databases are expertly managed and performance optimized. NoSQL Scale flexibly and easily, no matter how large your database or user base is. Related resources Learn more about services to support your data modernization. Removing the Barriers to AI and Machine Learning Five steps to data modernization success Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . Rackspace Technology Support


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: you often find that the skillsets of internal teams can’t adapt to the shifting trends found on the cutting edge of multicloud. This leads to inefficient database deployment, management and delayed rollouts. Take the first step to your data transformation Complimentary Data Discovery Session Take advantage of a complimentary data discovery session to learn how Rackspace Technology can accelerate your path to becoming a data-driven organization. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Power Your Advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. AWS Data Maximize the value of your data and the power of AWS cloud with the experience and expertise you need from Rackspace Technology. Google Cloud Data Mobilize the power of Google Cloud data, backed by deep experience and expertise that can help you maximize its value. Microsoft Azure Data Make the most of Microsoft Azure for innovation, agility, cost savings and operational efficiency. Rackspace DBaaS Get fully managed, highly available datastores that minimize downtime, scale with your needs, and reduce risk. NoSQL Scale flexibly and easily, no matter how large your database or user base is. Relational Databases Experience peace of mind that your existing databases are expertly managed and performance optimized. Related resources Learn more about services to support your data management. Powering the Intelligent Business with the Right Data to the Right App at the Right Business Moment Why It’s Time for Your Company to Take Data Seriously — And How to Get Started Why It’s Time for Your Company to Take Data Seriously — And How to Get Started What’s the Future of Data Privacy? What’s the Future of Data Privacy? Ready to start the conversation? Ready to start the conversation? Fill out the form to be connected to one of our experts. Fill out the form to be connected to one of our experts. By submitting this form, I acknowledge that someone from Rackspace Technology will contact me via email or phone to discuss my request. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject

Output: you often find that the skillsets of internal teams can’t adapt to the shifting trends found on the cutting edge of multicloud. This leads to inefficient database deployment, management and delayed rollouts. Take the first step to your data transformation Complimentary Data Discovery Session Take advantage of a complimentary data discovery session to learn how Rackspace Technology can accelerate your path to becoming a data-driven organization. See more case studies Our Approach Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience™ Rackspace Fabric™ Ready to Get Started? We’re on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Contact us for a free quote. Our Expertise Explore our expert credentials and industry recognition. Power Your Advantage Discover related technology platforms and solutions to help you achieve smarter business outcomes. AWS Data Maximize the value of your data and the power of AWS cloud with the experience and expertise you need from Rackspace Technology. Google Cloud Data Mobilize the power of Google Cloud data,


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/find-dns-host This article describes how to locate your domain’s DNS host. If you need to configure your DNS for Rackspace Cloud Office Email products, see Set up DNS records for Cloud Office email . Prerequisites Applies to: Administrators Difficulty: Easy Time needed: Approximately 10 minutes Tools required: Internet browser For more information on prerequisite terminology, see Cloud Office support terminology . Find the DNS host Go to https://who.is/ and search for your domain. In the search results, the section labeled Name Servers shows the location of your DNS host. If any of the following server names are listed in the Name Servers section for your domain, Rackspace is most likely your DNS host and can assist you with editing your DNS records. For more information, see Set up DNS records for Cloud Office email . NS.RACKSPACE.COM NS2.RACKSPACE.COM DNS1.STABLETRANSIT.COM DNS2.STABLETRANSIT.COM DNS1.NAME-SERVICES.COM DNS2.NAME-SERVICES.COM DNS3.NAME-SERVICES.COM DNS4.NAME-SERVICES.COM DNS5.NAME-SERVICES.COM Go to https://who.is/ and search for your domain. In the search results, the section labeled Name Servers shows the location of your DNS host. If any of the following server names are listed in the Name Servers section for your domain, Rackspace is most likely your DNS host and can assist you with editing your DNS records. For more information, see Set up DNS records for Cloud Office email . NS.RACKSPACE.COM NS2.RACKSPACE.COM DNS1.STABLETRANSIT.COM DNS2.STABLETRANSIT.COM DNS1.NAME-SERVICES.COM DNS2.NAME-SERVICES.COM DNS3.NAME-SERVICES.COM DNS4.NAME-SERVICES.COM DNS5.NAME-SERVICES.COM To find the company that is hosting your domain's DNS (if it is not Rackspace), search Google for the entry found in the Name Servers section. To find the company that is hosting your domain's DNS (if it is not Rackspace), search Google for the entry found in the Name Servers section. If this search does not work, try contacting

Output: URL: https://docs.rackspace.com/docs/find-dns-host This article describes how to locate your domain’s DNS host. If you need to configure your DNS for Rackspace Cloud Office Email products, see Set up DNS records for Cloud Office email . Prerequisites Applies to: Administrators Difficulty: Easy Time needed: Approximately 10 minutes Tools required: Internet browser For more information on prerequisite terminology, see Cloud Office support terminology . Find the DNS host Go to https://who.is/ and search for your domain. In the search results, the section labeled Name Servers shows the location of your DNS host. If any of the following server names are listed in the Name Servers section for your domain, Rackspace is most likely your DNS host and can assist you with editing your DNS records. For more information, see Set up DNS records for Cloud Office email . NS.RACKSPACE.COM NS2.RACKSPACE.COM DNS1.STABLETRANSIT.COM DNS2.STABLETRANSIT.COM DNS1.NAME-SERVICES.COM DNS2.NAME-SERVICES.COM DNS3.NAME-SERVICES.COM DNS4.NAME-SERVICES.COM DNS5.NAME-SERVICES.COM Go to https://who.is/ and search for your domain. In the search results, the section labeled Name Servers shows the location of your DNS host. If any of the following server names are listed in the Name Servers section for your domain, Rackspace is most likely your DNS host and can assist you with editing your


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: actor authentication is enabled, you need to verify your credentials with your chosen method. If multifactor authentication is enabled, you need to verify your credentials with your chosen method. Basic instruction Now that you have configured the exchange mailbox, here are a few basic functions within the Apple mail on the device. In the Mail app, tap the New Message pen inside a square icon at the bottom right of the screen. In the Mail app, tap the New Message pen inside a square icon at the bottom right of the screen. Compose the message Compose the message Click the Send icon, which is a paper airplane icon in the upper-right corner of the screen. Click the Send icon, which is a paper airplane icon in the upper-right corner of the screen. Click on the message that you want to reply to or forward. Click on the message that you want to reply to or forward. Choose if you want to Reply , Reply All ,or Forward the email. Reply : Sends your response to only the person that sent the message. Reply All : Sends your response to everyone the message was sent to, including the CC field recipients. Forward : Sends your response to sends the message to another person or group. Choose if you want to Reply , Reply All ,or Forward the email. Reply : Sends your response to only the person that sent the message. Reply All : Sends your response to everyone the message was sent to, including the CC field recipients. Forward : Sends your response to sends the message to another person or group. After you compose your message, click the paper airplane Send icon. After you compose your message, click the paper airplane Send icon. Updated 5 days ago

Output: actor authentication is enabled, you need to verify your credentials with your chosen method. If multifactor authentication is enabled, you need to verify your credentials with your chosen method. Basic instruction Now that you have configured the exchange mailbox, here are a few basic functions within the Apple mail on the device. In the Mail app, tap the New Message pen inside a square icon at the bottom right of the screen. In the Mail app, tap the New Message pen inside a square icon at the bottom right of the screen. Compose the message Compose the message Click the Send icon, which is a paper airplane icon in the upper-right corner of the screen. Click the Send icon, which is a paper airplane icon in the upper-right corner of the screen. Click on the message that you want to reply to or forward. Click on the message that you want to reply to or forward. Choose if you want to Reply , Reply All ,or Forward the email. Reply : Sends your response to only the person that sent the message. Reply All : Sends your response to everyone the message was sent to, including the CC field recipients.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/rackspace-managed-security Alert Logic Security Solutions Rackspace is pleased to partner with Alert Logic® to provide Security Solutions comprised of Alert Logic Essentials and Professional as a suite of Threat Management™ services and capabilities. The Security Solutions provide increasing levels of security coverage for IT assets hosted on infrastructure that can span across on-premise, public cloud and on hosted data centers. Essentials Professional The solution is designed to be used side by side for different environments, in a blended model. Not all environments face the same threats and have the same business value. The coverage levels selected for an environment should be aligned with the risk assessment for that environment. Learn about the product How to prioritize threats and reduce alert fatigue Alert Logic Threat Management Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/rackspace-managed-security Alert Logic Security Solutions Rackspace is pleased to partner with Alert Logic® to provide Security Solutions comprised of Alert Logic Essentials and Professional as a suite of Threat Management™ services and capabilities. The Security Solutions provide increasing levels of security coverage for IT assets hosted on infrastructure that can span across on-premise, public cloud and on hosted data centers. Essentials Professional The solution is designed to be used side by side for different environments, in a blended model. Not all environments face the same threats and have the same business value. The coverage levels selected for an environment should be aligned with the risk assessment for that environment. Learn about the product How to prioritize threats and reduce alert fatigue Alert Logic Threat Management Updated 5 days ago


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: For IMAP, you must also enter a port number. IMAP ports are 993 (SSL) and 143 (non-SSL). For the destination server, select the service that you are migrating to, Rackspace Email , Rackspace Exchange 2016 , or Microsoft Office 365 . Click Next . Note: If you are migrating to a hybrid solution (both Rackspace Email and Rackspace Exchange), you must create more than one migration project. Step 12 explains how to start a new project when the current one is completed. Enter the email addresses, usernames, and passwords for the source and destination mailboxes. You can migrate multiple mailboxes by clicking the + symbol or by entering your mailbox information in the spreadsheet provided. Then, click Next . The next step is a trial migration to ensure that connectivity is successful to both the source and destination mailboxes based on the information that you entered. Enter the email addresses, usernames, and passwords for the source and destination mailboxes. You can migrate multiple mailboxes by clicking the + symbol or by entering your mailbox information in the spreadsheet provided. Then, click Next . The next step is a trial migration to ensure that connectivity is successful to both the source and destination mailboxes based on the information that you entered. Click Next to begin the trial migration. Click Next to begin the trial migration. When the status changes to Ready for migration , click Next . Note: If the status shows Failed , click the red button labeled More info . Next select Solve Issue for instructions on resolving the issue. When the status changes to Ready for migration , click Next . Note: If the status shows Failed , click the red button labeled More info . Next select Solve Issue for instructions on resolving the issue. On the Ready to migrate page, click Next to begin the migration of your email data. Several factors influence how long your email takes to migrate. For a list of possible factors, see Factors that affect the duration of email migrations . On the Ready to migrate page, click Next to begin the migration of your email data. Several factors influence how long your email takes to migrate. For a list of possible factors, see Factors that affect the duration of email migrations . After your migration has completed, you can run the migration tool again by clicking Migrate new items. For more information about running additional migrations, see Run additional passes with MigrationWiz . Otherwise, click Finish . After your migration has completed, you can run the migration tool again by clicking Migrate new items. For more information about running

Output: For IMAP, you must also enter a port number. IMAP ports are 993 (SSL) and 143 (non-SSL). For the destination server, select the service that you are migrating to, Rackspace Email , Rackspace Exchange 2016 , or Microsoft Office 365 . Click Next . Note: If you are migrating to a hybrid solution (both Rackspace Email and Rackspace Exchange), you must create more than one migration project. Step 12 explains how to start a new project when the current one is completed. Enter the email addresses, usernames, and passwords for the source and destination mailboxes. You can migrate multiple mailboxes by clicking the + symbol or by entering your mailbox information in the spreadsheet provided. Then, click Next . The next step is a trial migration to ensure that connectivity is successful to both the source and destination mailboxes based on the information that you entered. Enter the email addresses, usernames, and passwords for the source and destination mailboxes. You can migrate multiple mailboxes by clicking the + symbol or by entering your mailbox information in the spreadsheet provided. Then, click Next . The next step is a trial migration to ensure that connectivity is successful to both the source


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: compatible apps and messaging Monthly commit ActiveSync across desktop and mobile Shared calendars and contacts MS Office-compatible apps Instant messaging Anywhere, anytime access Archiving Our Plus package with unlimited storage for archived email. Monthly commit Messages and attachments securely preserved Unlimited storage for archived email Complete email retention solution Advanced search capabilities Compliance support Business-class email, free for 14 days Get all the features you need, at a price that fits your budget. Whether you need affordable Rackspace Email or feature-rich Hosted Microsoft Exchange, we have the plans you need to power your business. Start your 14-day free trial today. Related resources Learn more about how we’re solving with Rackspace Email. Rackspace Email Data Sheet Rackspace Email Plus with Cloud Drive Microsoft 365 and Rackspace Email FAQ Microsoft 365 and Rackspace Email FAQ Email Reseller Program Grow your business by integrating Rackspace Email with other products in your portfolio.

Output: compatible apps and messaging Monthly commit ActiveSync across desktop and mobile Shared calendars and contacts MS Office-compatible apps Instant messaging Anywhere, anytime access Archiving Our Plus package with unlimited storage for archived email. Monthly commit Messages and attachments securely preserved Unlimited storage for archived email Complete email retention solution Advanced search capabilities Compliance support Business-class email, free for 14 days Get all the features you need, at a price that fits your budget. Whether you need affordable Rackspace Email or feature-rich Hosted Microsoft Exchange, we have the plans you need to power your business. Start your 14-day free trial today. Related resources Learn more about how we’re solving with Rackspace Email. Rackspace Email Data Sheet Rackspace Email Plus with Cloud Drive Microsoft 365 and Rackspace Email FAQ Microsoft 365 and Rackspace Email FAQ Email Reseller Program Grow your business by integrating Rackspace Email with other products in your portfolio.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/configure-a-renamed-email-address-on-outlook-2016-for-mac Important Notice: End-of-Life Software Microsoft ended all support for Outlook 2016 for Mac on October 13, 2020 . This application no longer receives critical security updates, leaving it vulnerable to security risks. Rackspace strongly recommends that you upgrade to a modern, supported version of Outlook (such as Outlook 2021) for improved security and reliability. This guide is provided for informational purposes only. After you have renamed a Rackspace Email address, your devices such as desktop computers, laptops, and mobile phones receive new email only after you configure them to connect to the new email address. This article describes how to configure a renamed email address in Outlook 2016 for Mac. Prerequisites Applies to: User Difficulty: Easy Time needed: Approximately 20 minutes Tools required: Mailbox password and access to the devices that you want to connect For more information about prerequisite terminology, see Rackspace Email Support Terminology . Warning: If the old email address connects via POP, you must migrate the POP data to an IMAP account so that no data is lost in the rename configuration. Follow the instructions in Migrate from a POP server to IMAP in Outlook for Mac , before continuing with the instructions for Outlook for 2016 Mac. Quit Outlook 2016 by right-clicking the icon and selecting Quit . Quit Outlook 2016 by right-clicking the icon and selecting Quit . Open Finder and select Applications . Open Finder and select Applications . Highlight Outlook 2016 in the application menu, and right-click the icon. Highlight Outlook 2016 in the application menu, and right-click the icon. Click Show Package Contents . Click Show Package Contents . Click the Contents folder, and then click the SharedSupport folder. Click the Contents folder, and then click the SharedSupport folder. Open Outlook Profile Manager to view the list of existing profiles. Click the + sign to add a new profile, and name the new profile. Highlight the new profile, click the gear icon, and select Set as Default . Open Outlook Profile Manager to view the list of existing profiles. Click the + sign to add a new profile, and name the new profile. Highlight the new profile, click the gear icon, and select Set as Default . Close Outlook Profile Manager , and open Outlook 2016 so that you can set up your email in the new profile. Close Outlook Profile Manager , and open Outlook 2016 so that you can set up your email in

Output: URL: https://docs.rackspace.com/docs/configure-a-renamed-email-address-on-outlook-2016-for-mac Important Notice: End-of-Life Software Microsoft ended all support for Outlook 2016 for Mac on October 13, 2020 . This application no longer receives critical security updates, leaving it vulnerable to security risks. Rackspace strongly recommends that you upgrade to a modern, supported version of Outlook (such as Outlook 2021) for improved security and reliability. This guide is provided for informational purposes only. After you have renamed a Rackspace Email address, your devices such as desktop computers, laptops, and mobile phones receive new email only after you configure them to connect to the new email address. This article describes how to configure a renamed email address in Outlook 2016 for Mac. Prerequisites Applies to: User Difficulty: Easy Time needed: Approximately 20 minutes Tools required: Mailbox password and access to the devices that you want to connect For more information about prerequisite terminology, see Rackspace Email Support Terminology . Warning: If the old email address connects via POP, you must migrate the POP data to an IMAP account so that no data is lost in the rename configuration. Follow the instructions in Migrate from a POP server to IMAP in Outlook for Mac , before continuing with the instructions for


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: Parts of a DMARC policy The policy definition is the following: dmarc : Identifies the TXT record as a DMARC policy. v=DMARC1 : Indicates the version of DMARC used. p=quarantine : Determines the policy action. none : Do nothing or report only. quarantine : Treat the mail as spam. reject : Refuse mail that fails DKIM and SPF. none : Do nothing or report only. quarantine : Treat the mail as spam. reject : Refuse mail that fails DKIM and SPF. rua= : Identifies the destination for the aggregate reports. pct=100 Specifies how much traffic to subject to policy validation. Create a DMARC policy in your DNS settings Note: If Rackspace does not host your DNS, you need access to your DNS provider to add the DMARC policy. If you do not know who hosts your DNS, see Find DNS host . To add your DMARC policy as a TXT record in the Control Panel, follow these steps: Log in to the Cloud Office Control Panel. Log in to the Cloud Office Control Panel. In the Domains section of the home page, click the DNS settings link. In the Domains section of the home page, click the DNS settings link. On the DNS Settings page, click the domain for which you want to add this record. On the DNS Settings page, click the domain for which you want to add this record. Under the Advanced Settings section, select DNS records . Under the Advanced Settings section, select DNS records . Under Hosting Records , click Add Additional Record . Under Hosting Records , click Add Additional Record . Select TXT Record for the record type, and enter the following values, replacing the email address example with your chosen reporting address: Type : TXT Hostname : _dmarc Destination : v=DMARC1; p=none; rua=mailto: [email protected] Priority : NA TTL : 3600 seconds or lowest allowed Select TXT Record for the record type, and enter the following values, replacing the email address example with your chosen reporting address: Type : TXT Hostname : _dmarc Destination : v=DMARC1; p=none; rua=mailto: [email protected] Priority : NA TTL : 3600 seconds or lowest allowed Click Add Record . Click Add Record . Your new settings take 24 to 48 hours to propagate. For more information on propagation, see DNS propagation . Select an aggregator Your DM

Output: Parts of a DMARC policy The policy definition is the following: dmarc : Identifies the TXT record as a DMARC policy. v=DMARC1 : Indicates the version of DMARC used. p=quarantine : Determines the policy action. none : Do nothing or report only. quarantine : Treat the mail as spam. reject : Refuse mail that fails DKIM and SPF. none : Do nothing or report only. quarantine : Treat the mail as spam. reject : Refuse mail that fails DKIM and SPF. rua= : Identifies the destination for the aggregate reports. pct=100 Specifies how much traffic to subject to policy validation. Create a DMARC policy in your DNS settings Note: If Rackspace does not host your DNS, you need access to your DNS provider to add the DMARC policy. If you do not know who hosts your DNS, see Find DNS host . To add your DMARC policy as a TXT record in the Control Panel, follow these steps: Log in to the Cloud Office Control Panel. Log in to the Cloud Office Control Panel. In the Domains section of the home page, click the DNS settings link. In the Domains section of the home page, click the DNS settings link.


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/lp/2025-state-cloud-report The 2025 State of Cloud Report Surviving to Thriving: Is Your Cloud Strategy Future-Ready? Learn how organizations are rapidly adapting their cloud strategies to incorporate generative AI and evolving technologies, enhancing resilience, efficiency and strategic capabilities. Is your cloud strategy ready to power tomorrow's business needs? The 2025 State of Cloud Report offers actionable insights for IT decision-makers looking to stay ahead in the evolving digital landscape. Based on a global survey of 1,420 IT professionals, this comprehensive report reveals how organizations are leveraging cloud technologies to thrive in a time of rapid innovation. Here are just a few of the insights available to you now in this complimentary report: Shifting strategies: Companies are moving away from single-cloud solutions toward diverse, resilient approaches, with multicloud and public cloud strategies leading the way. AI integration at scale: 84% of organizations are incorporating AI into their cloud strategies to enhance analytics, operational efficiency and security. Overcoming challenges: Businesses are tackling cost overruns, talent shortages and integration complexities with creative solutions, including cloud management platforms and emerging technologies like generative AI and 5G. Cloud leaders shine: Organizations fully integrating their cloud strategies with business goals report higher performance in flexibility, cost control and scalability. In October and November 2024, Rackspace Technology ® and Coleman Parkes Research polled 1,420 IT professionals worldwide and across multiple industry verticals. These survey respondents worked across a broad range of industries, including financial services, manufacturing, retail, hospitality, government and healthcare in geographic regions that include the Americas, Europe, Asia and the Middle East. The survey sheds light on the latest trends, technology focus areas and the critical factors influencing cloud strategies for IT leaders today. Complete the form to download the report Check out the infographic below for a sneak peek at the key findings. You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice . ® 2025 Rackspace US, Inc. Legal Overview

Output: URL: https://www.rackspace.com/lp/2025-state-cloud-report The 2025 State of Cloud Report Surviving to Thriving: Is Your Cloud Strategy Future-Ready? Learn how organizations are rapidly adapting their cloud strategies to incorporate generative AI and evolving technologies, enhancing resilience, efficiency and strategic capabilities. Is your cloud strategy ready to power tomorrow's business needs? The 2025 State of Cloud Report offers actionable insights for IT decision-makers looking to stay ahead in the evolving digital landscape. Based on a global survey of 1,420 IT professionals, this comprehensive report reveals how organizations are leveraging cloud technologies to thrive in a time of rapid innovation. Here are just a few of the insights available to you now in this complimentary report: Shifting strategies: Companies are moving away from single-cloud solutions toward diverse, resilient approaches, with multicloud and public cloud strategies leading the way. AI integration at scale: 84% of organizations are incorporating AI into their cloud strategies to enhance analytics, operational efficiency and security. Overcoming challenges: Businesses are tackling cost overruns, talent shortages and integration complexities with creative solutions, including cloud management platforms and emerging technologies like generative AI and 5G. Cloud leaders shine: Organizations fully integrating their cloud strategies with business goals report higher performance in flexibility, cost


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: SQL databases are designed to enable the insertion of data without a predefined schema. Every NoSQL platform has a unique method of creating databases and objects. While few NoSQL platforms use query languages to build databases and read and write data, some enable users to perform these actions by using Java or Python scripting. Rackspace Managed Database Services What do Managed Database Services include? Managed Database Services offers varying levels of support. The level of support included depends on your service level agreement (SLA). Under both of the available SLAs, DBAdministrator and DBArchitect, the Managed Databases team maintains the availability and security of your database in accordance with your SLA. We also regularly back up your database, perform required patches at regular intervals, and proactively monitor and respond to alerts. For information about what each Managed Database Services SLA includes, visit the DBA Services product page. Scroll down to the product category that you want to use ( Relational SQL or NoSQL ), and click the Troubleshooting tab. Does Rackspace tune my database? The level of support included in Managed Database Services depends on your SLA. The DBArchitect SLA for Managed Database Services includes performance tuning and diagnostics. If you're unsure whether your SLA includes database tuning, contact the Managed Operations team for assistance. What is the cost for Managed Database Services? For full pricing information for Managed Database Services, visit the DBA Services product page. Scroll down to the product category you want to use ( Relational SQL or NoSQL ), and click the Pricing tab. This pricing is for new databases only. How do I contact the Managed Operations team? You can contact the Managed Operations team by logging in to the Cloud Control Panel and submitting a ticket or chat request, or by calling 1 800 961 4454. General How do I contact the Managed Operations Team? You can contact the Managed Operations team via direct chat, a phone call to 1-800-961-4454, or by submitting a ticket online. There are links to all these options on the Control Panel. As a Rackspace customer, can I link my Managed Services configuration and account to a Cloud Server with Managed Operations Service Level configuration and account? Yes, the same way you are currently able to link your Managed Services accounts and your cloud accounts. Is there a cost associated with data migration services? The Managed Operations team can help you decide if a migration is needed. If it is, the

Output: SQL databases are designed to enable the insertion of data without a predefined schema. Every NoSQL platform has a unique method of creating databases and objects. While few NoSQL platforms use query languages to build databases and read and write data, some enable users to perform these actions by using Java or Python scripting. Rackspace Managed Database Services What do Managed Database Services include? Managed Database Services offers varying levels of support. The level of support included depends on your service level agreement (SLA). Under both of the available SLAs, DBAdministrator and DBArchitect, the Managed Databases team maintains the availability and security of your database in accordance with your SLA. We also regularly back up your database, perform required patches at regular intervals, and proactively monitor and respond to alerts. For information about what each Managed Database Services SLA includes, visit the DBA Services product page. Scroll down to the product category that you want to use ( Relational SQL or NoSQL ), and click the Troubleshooting tab. Does Rackspace tune my database? The level of support included in Managed Database Services depends on your SLA. The DBArchitect SLA for Managed Database Services includes performance tuning and diagnostics. If you're


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://www.rackspace.com/applications/microsoft-365 On this page: Overview Plans and Pricing Features Success Story Related Resources Self Service Portal Contact Us From migration to management, Rackspace delivers Microsoft 365 and Copilot solutions built for security and success. You get more from Microsoft 365 with Rackspace—from email hosting and licensing to secure Copilot adoption and AI governance. Whether you bring your own license or purchase through Rackspace, you’ll gain productivity, security, and compliance—backed by 24×7×365 Fanatical Support. Compare plans . Copilot & AI Readiness Become Microsoft 365 Copilot -ready from day one Run Preflight Checks for Copilot to help ensure secure, scalable AI Implement custom agents and integrations Security & Compliance Obtain data governance via Purview, DLP and Defender. Request your Microsoft Data Security Engagement. Benefit from Microsoft Intune and zero trust identity management (MFA, RBAC, conditional access) Receive complete protection across users, applications, data and devices. Get started. Productivity & Optimization Receive end-to-end support for migration, licensing and modernization Get always-current Microsoft 365 applications with monthly updates Choose add-on services, like Rackspace Elastic Engineering and professional services Expertise & Support 150+ Microsoft-certified professionals 6x Microsoft Partner of the Year 80,000+ customers in 120+ countries 24x7x365 support with an less than 1% escalation rate Choose the Microsoft 365 plan that is right for your business. Microsoft 365 Business Basic (no Teams) Exchange Email, cloud storage, and Office Online (desktop versions not included). Monthly commit Annual commit - monthly billing Annual commit - annual billing 24x7x365 support Rapid managed escalation to Microsoft Access to a premium admin portal Identity, access, and user management for up to 300 employees Custom business email (you@yourbusiness.com) Web and mobile versions of Word, Excel, PowerPoint, and Outlook Chat, call, and video conference with Microsoft Teams 1 TB of cloud storage per employee 10+ additional apps for your business needs (Microsoft Bookings, Planner, Forms, and others) Automatic spam and malware filtering Anytime phone and web support Microsoft 365 Copilot, available as an add-on Microsoft 365 Business Standard (no Teams) Exchange Email, cloud storage, and premium Office applications across devices. Monthly commit Annual commit - monthly billing Annual commit - annual billing 24x7x365 support Rapid managed escalation to Microsoft Access to a premium admin portal Desktop versions of Word

Output: URL: https://www.rackspace.com/applications/microsoft-365 On this page: Overview Plans and Pricing Features Success Story Related Resources Self Service Portal Contact Us From migration to management, Rackspace delivers Microsoft 365 and Copilot solutions built for security and success. You get more from Microsoft 365 with Rackspace—from email hosting and licensing to secure Copilot adoption and AI governance. Whether you bring your own license or purchase through Rackspace, you’ll gain productivity, security, and compliance—backed by 24×7×365 Fanatical Support. Compare plans . Copilot & AI Readiness Become Microsoft 365 Copilot -ready from day one Run Preflight Checks for Copilot to help ensure secure, scalable AI Implement custom agents and integrations Security & Compliance Obtain data governance via Purview, DLP and Defender. Request your Microsoft Data Security Engagement. Benefit from Microsoft Intune and zero trust identity management (MFA, RBAC, conditional access) Receive complete protection across users, applications, data and devices. Get started. Productivity & Optimization Receive end-to-end support for migration, licensing and modernization Get always-current Microsoft 365 applications with monthly updates Choose add-on services, like Rackspace Elastic Engineering and professional services Expertise & Support 150+ Microsoft-certified professionals 6x Microsoft Partner of the Year 80,000+ customers in 120+ countries 24x7x365 support with an less than 1% escalation


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: 365 Customer Service. Deliver personalized service to your customers and empower your employees with unified technologies across case management, entitlements, service level agreements (SLAs) and knowledge bases. Personalize customer service with visibility into customer timelines, account information and more. Enhance your agent experience with Case Lifecycle Management to help steer representatives through a case. Add on Customer Service Insights to generate performance metrics, operational data and identify trends related to support needs. Streamline finance and operations Streamline business processes, improve customer relationships and generate insights that can drive decision-making. Increase visibility across the supply chain and gain control over purchasing processes. Improve resource planning with warehouse management, master planning and manufacturing. Organize and estimate project costs, manage project scope, and schedule and manage resources. Connect business operations such as procurement, inventory and projects to your general ledger for improved visibility into finances. Get the most out of your Microsoft Business Applications Connect and Grow with Intelligent Business Applications Engage your customers, empower your employees, and find new ways to provide value to both through Microsoft® Business Applications, including ERP and CRM solutions through Dynamics 365 productivity solutions. See More Case Stories Choose Your Option Select from flexible options that meet your unique business needs. Discovery Workshops Get assistance with scoping your requirements, budget and solution options, with a solution analysis. Monthly commit OnTrack Packages Implement pre-defined packages with ongoing support options to help you get into production quickly and increase user adoption. Monthly commit Custom Solutions For those complex situations where standard configurations won’t meet business needs, we offer fully customized solutions designed to meet your unique business needs. Monthly commit Ready to Get Started? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. Our Approach Discover a partnership that can help you achieve more — for your people, your business and your customers — today and into the future. Consulting and Advisory Services Professional Services Managed Services Fanatical Experience® Our Expertise Explore our expert credentials and industry recognition. A trusted partnership Since 2001, Rackspace Technology and Microsoft have worked together to cultivate a global relationship, focused on helping businesses make the most of Microsoft technologies. Azure Expert MSP designation 2021 Fastest-growing CSP Five-Time Microsoft Hosting Partner of the Year Microsoft Solutions Partner Data & AI. Digital & App, Innovation, Infrastructure, Modern Work and Security Power your advantage Discover related technology platforms and solutions to help achieve smarter business outcomes. Microsoft 365 Find the right Microsoft 365 solutions for your specific business

Output: 365 Customer Service. Deliver personalized service to your customers and empower your employees with unified technologies across case management, entitlements, service level agreements (SLAs) and knowledge bases. Personalize customer service with visibility into customer timelines, account information and more. Enhance your agent experience with Case Lifecycle Management to help steer representatives through a case. Add on Customer Service Insights to generate performance metrics, operational data and identify trends related to support needs. Streamline finance and operations Streamline business processes, improve customer relationships and generate insights that can drive decision-making. Increase visibility across the supply chain and gain control over purchasing processes. Improve resource planning with warehouse management, master planning and manufacturing. Organize and estimate project costs, manage project scope, and schedule and manage resources. Connect business operations such as procurement, inventory and projects to your general ledger for improved visibility into finances. Get the most out of your Microsoft Business Applications Connect and Grow with Intelligent Business Applications Engage your customers, empower your employees, and find new ways to provide value to both through Microsoft® Business Applications, including ERP and CRM solutions through Dynamics 365 productivity solutions. See More Case Stories Choose Your Option Select from flexible options that meet


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: URL: https://docs.rackspace.com/docs/grant-rackspace-technology-access-to-the-database You can use one of the following options to grant Rackspace Technology secure access to your database, depending on where you host your database: A bastion host : The preferred method for Rackspace-hosted servers or Rackspace-managed cloud servers. Remote Management and Monitoring (RMM) : A dedicated VPN option for remote environments. A dedicated circuit : A third-party option available to large organizations with unique security requirements. A Bastion Host A bastion host is a proxy server that provides secure access to your network. It serves as a jump server to regulate access to the rest of the network. Your bastion hosts provide a safe way for the Rackspace Technology DBA team to access your environment. If Rackspace Technology already hosts your database, you can use bastion hosts to access your environment. If you do not host your database with Rackspace Technology, you can still choose to install a bastion host on your server to allow Rackspace DBAs to access your environment securely. If you decide to install a bastion host in your remote environment, you are responsible for all costs, management, and maintenance of this host. Remote Management and Monitoring (RMM) If you host your database remotely, Rackspace Technology can use the RMM-dedicated VPN to access your environment. To establish this connection, the Rackspace Technology team meets with the person in charge of managing your network to gather details about your environment, including: IP addresses VPN device make and model VPN device version DNS details After we collect this information, Rackspace works with the network contact to develop a dedicated VPN. Dedicated Circuits If you require a dedicated circuit, you can work with an internet service provider to set one up. Rackspace Technology allows the dedicated circuit to connect to the server where your database is hosted but is not responsible for managing or maintaining this option. Database Security Rackspace Technology requires administrative access to your database to deploy the DBA solution properly. Rackspace Technology put the following procedures in place to ensure the highest level of security: Only Rackspace Technology employees have access to your database. We log all activity within your database. All access to your database uses multifactor authentication. Any employee with access to your database is on the team assigned to your account and is a subject matter expert in your database technology. Updated 5 days ago

Output: URL: https://docs.rackspace.com/docs/grant-rackspace-technology-access-to-the-database You can use one of the following options to grant Rackspace Technology secure access to your database, depending on where you host your database: A bastion host : The preferred method for Rackspace-hosted servers or Rackspace-managed cloud servers. Remote Management and Monitoring (RMM) : A dedicated VPN option for remote environments. A dedicated circuit : A third-party option available to large organizations with unique security requirements. A Bastion Host A bastion host is a proxy server that provides secure access to your network. It serves as a jump server to regulate access to the rest of the network. Your bastion hosts provide a safe way for the Rackspace Technology DBA team to access your environment. If Rackspace Technology already hosts your database, you can use bastion hosts to access your environment. If you do not host your database with Rackspace Technology, you can still choose to install a bastion host on your server to allow Rackspace DBAs to access your environment securely. If you decide to install a bastion host in your remote environment, you are responsible for all costs, management, and maintenance of this host. Remote Management and Monitoring (RMM) If you host your database remotely, Rackspace


Instruction: Summarize the following Rackspace content in one concise paragraph.

Input: peace of mind that your environment is fully managed. On-demand cloud expertise: Gain the benefits of public cloud without having to incur the challenge and expense of self-managing it. Access to expertise: Immediate access to technical expertise and capacity to manage cloud infrastructure, tools and applications. Cloud resiliency: Leverage cloud native and Rackspace Technology proprietary tooling to remove manual intervention and increase resiliency. Innovate with cloud services: Take advantage of the latest cloud features and capabilities to solve challenging business problems. Optimizer+ Optimizer+ gives you visibility into your cloud spend- so you can execute actions that optimize your cost savings. Cloud Financial Consultant: On-demand analysis and expertise for your managed cloud services Cloud Concierge Services: Ask us anything about spend and consumption 24x7x365 guidance and support: Get always-on access to expert guidance support from a team of certified cloud specialists. Regular architecture reviews: Actionable insights covering security, performance, reliability, operations and efficiency Proactive monitoring and alerting: Tooling and expertise to capture, analyze and proactively escalate alarms in your cloud environment CloudHealth Cloud Management Platform: Industry-leading tooling drives transparency and cost governance Optimizer+ Platform Support Account management: Your dedicated account manager coordinates escalation, helps to ensure issue resolution and focuses on optimal operations. 24x7x365 platform support: Get always-on access to expert platform support from a team of certified cloud specialists. Enterprise cloud support: If we can’t fix your issue, we have direct relationships with all the major cloud providers to push your issue to the front of the queue. Operating System management: Rackspace Technology works with you to understand and build a plan to manage and operate your technology, ensuring that patches, configuration and security concerns are handled in a timely and controlled manner. Access-control system: Using Passport, an enterprise-grade identity and access management system that preserves the native audit logs, Rackspace Technology provides secure, streamlined controlled access to technologies Cloud Native Security Deployment and Management: Deploy and configure security technologies with on-going management 24x7x365 Monitoring and Response: Around-the-clock monitoring, advanced analysis and threat remediation Comprehensive security visibility: Security data is integrated into the Rackspace Technology Security Information and event Management (SIEM) system for a comprehensive view of threats Proactive Detection and Response Detect breaches faster with cyber hunting: Add proactive monitoring and threat management to your environment around the clock, using leading technology and advanced analytics to actively search for

Output: peace of mind that your environment is fully managed. On-demand cloud expertise: Gain the benefits of public cloud without having to incur the challenge and expense of self-managing it. Access to expertise: Immediate access to technical expertise and capacity to manage cloud infrastructure, tools and applications. Cloud resiliency: Leverage cloud native and Rackspace Technology proprietary tooling to remove manual intervention and increase resiliency. Innovate with cloud services: Take advantage of the latest cloud features and capabilities to solve challenging business problems. Optimizer+ Optimizer+ gives you visibility into your cloud spend- so you can execute actions that optimize your cost savings. Cloud Financial Consultant: On-demand analysis and expertise for your managed cloud services Cloud Concierge Services: Ask us anything about spend and consumption 24x7x365 guidance and support: Get always-on access to expert guidance support from a team of certified cloud specialists. Regular architecture reviews: Actionable insights covering security, performance, reliability, operations and efficiency Proactive monitoring and alerting: Tooling and expertise to capture, analyze and proactively escalate alarms in your cloud environment CloudHealth Cloud Management Platform: Industry-leading tooling drives transparency and cost governance Optimizer+ Platform Support Account management: Your dedicated account manager coordinates escalation, helps to ensure issue resolution and focuses on