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Browse filesexplicit_free NLI
- handler.py +11 -10
- text_features.py +377 -392
handler.py
CHANGED
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@@ -19,9 +19,10 @@ except ImportError:
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sys.path.append('.')
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from text_features import TextFeatureExtractor
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# Initialize global extractor
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print("[INFO] Initializing Global TextFeatureExtractor...")
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# ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ #
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@@ -82,13 +83,13 @@ async def root():
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}
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@app.get("/health")
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async def health():
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return {
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"status": "healthy",
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"intent_model_loaded": extractor.use_intent_model,
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"
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}
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@app.post("/extract-text-features")
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sys.path.append('.')
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from text_features import TextFeatureExtractor
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# Initialize global extractor
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print("[INFO] Initializing Global TextFeatureExtractor...")
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# Preload models to avoid first-request latency in the Space runtime.
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extractor = TextFeatureExtractor(use_intent_model=True, preload=True)
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# ββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ #
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}
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@app.get("/health")
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async def health():
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return {
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"status": "healthy",
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"intent_model_loaded": extractor.use_intent_model,
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"models_preloaded": True,
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}
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@app.post("/extract-text-features")
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text_features.py
CHANGED
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@@ -1,463 +1,448 @@
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"""
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Text Feature Extractor -
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Extracts 9 text features from conversation transcripts to detect busy/distracted states.
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"""
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from transformers import pipeline
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from sentence_transformers import SentenceTransformer, CrossEncoder
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import re
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class
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"""
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Initialize NLP models
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Args:
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use_intent_model: If True, use BART-MNLI for intent classification
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If False, fall back to pattern matching
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"""
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self.use_intent_model = use_intent_model
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# Sentiment model
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model_name = "cardiffnlp/twitter-roberta-base-sentiment-latest"
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self.sentiment_model = pipeline(
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"sentiment-analysis",
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model=model_name,
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device=-1
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)
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print("[OK] Sentiment model loaded")
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self.marker_alpha = float(marker_alpha)
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self.marker_beta = float(marker_beta)
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# Intent classification model (NEW - understands context!)
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if self.use_intent_model:
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try:
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self.intent_classifier = pipeline(
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"zero-shot-classification",
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model="facebook/bart-large-mnli",
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device=-1
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)
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print("[OK] Intent classifier loaded (BART-MNLI)")
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except Exception as e:
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print(f"[WARN] Intent classifier failed to load: {e}")
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print(" Falling back to pattern matching")
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self.use_intent_model = False
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def _setup_patterns(self):
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"""Setup pattern-based matching as fallback"""
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# Negation pattern
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self.negation_pattern = re.compile(
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r'\b(not|no|never|neither|n\'t|dont|don\'t|cannot|can\'t|wont|won\'t)\s+\w*\s*(busy|free|available|talk|rush)',
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re.IGNORECASE
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)
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# Busy patterns (positive assertions)
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self.busy_patterns = [
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r'\b(i\'m|i am|im)\s+(busy|driving|working|cooking|rushing)\b',
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r'\bin a (meeting|call|hurry)\b',
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r'\bcan\'t talk\b',
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r'\bcall (you|me) back\b',
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r'\bnot a good time\b',
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r'\bbad time\b'
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]
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# Free patterns (positive assertions) - includes invitation-to-talk phrases
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self.free_patterns = [
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r'\b(i\'m|i am|im)\s+(free|available)\b',
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r'\bcan talk\b',
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r'\bhave time\b',
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r'\bnot busy\b',
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r'\bgood time\b',
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r'\bnow works\b',
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# Invitation-to-talk patterns (strong availability signals)
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r'\btell me (what you want|what you need|more)\b',
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r'\bwhat (do you want|would you like) to talk about\b',
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r'\bgo ahead\b',
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r'\b(yeah|yes),?\s*sure\b',
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r'\bsure,?\s*(what|go ahead|tell me)\b',
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r'\bi\'?m (listening|here)\b',
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r'\bfire away\b',
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r'\bwhat\'?s (on your mind|up)\b',
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]
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# Compile patterns
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self.busy_patterns = [re.compile(p, re.IGNORECASE) for p in self.busy_patterns]
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self.free_patterns = [re.compile(p, re.IGNORECASE) for p in self.free_patterns]
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# Legacy keywords for other features
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self.busy_keywords = {
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'cognitive_load': [
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'um', 'uh', 'like', 'you know', 'i mean', 'kind of',
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'sort of', 'basically', 'actually'
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],
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'time_pressure': [
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'quickly', 'hurry', 'fast', 'urgent', 'asap', 'right now',
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'immediately', 'short', 'brief'
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],
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'deflection': [
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'later', 'another time', 'not now', 'maybe', 'i don\'t know',
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'whatever', 'sure sure', 'yeah yeah'
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]
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}
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def extract_explicit_busy(self, transcript: str) -> float:
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"""
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T1: Explicit Busy Indicators (binary: 0 or 1)
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IMPROVED: Uses NLI model to understand context and negation
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- "I'm busy" β 1.0
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- "I'm not busy" β 0.0
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- "Can't talk right now" β 1.0
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- "I can talk" β 0.0
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"""
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if not transcript or len(transcript.strip()) < 3:
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return 0.0
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if self.use_intent_model:
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transcript,
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candidate_labels=["person is busy or occupied",
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"person is free and available",
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"unclear or neutral"],
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hypothesis_template="This {}."
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)
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top_label = result['labels'][0]
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top_score = result['scores'][0]
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# Require high confidence (>0.6) to avoid false positives
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if top_score > 0.6:
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if "busy" in top_label:
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return 1.0
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elif "free" in top_label:
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return 0.0
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return 0.0 # Neutral or low confidence
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except Exception as e:
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print(f"Intent classification failed: {e}")
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# Fall through to pattern matching
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# Method 2: Pattern-based with negation handling (fallback)
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return self._extract_busy_patterns(transcript)
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def _extract_busy_patterns(self, transcript: str) -> float:
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"""Pattern-based busy detection with negation handling"""
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transcript_lower = transcript.lower()
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# Check for negated busy/free statements
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negation_match = self.negation_pattern.search(transcript_lower)
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if negation_match:
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matched_text = negation_match.group(0)
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# "not busy" or "can't be free" etc.
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if any(word in matched_text for word in ['busy', 'rush']):
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return 0.0 # "not busy" = available
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elif any(word in matched_text for word in ['free', 'available', 'talk']):
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return 1.0 # "can't talk" or "not free" = busy
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# Check free patterns first (higher priority)
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for pattern in self.free_patterns:
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if pattern.search(transcript_lower):
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return 0.0
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# Then check busy patterns
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for pattern in self.busy_patterns:
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if pattern.search(transcript_lower):
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return 1.0
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return 0.0
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def extract_explicit_free(self, transcript: str) -> float:
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"""
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T0: Explicit Free Indicators (binary: 0 or 1)
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IMPROVED: Uses same context-aware approach as busy detection
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"""
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if not transcript or len(transcript.strip()) < 3:
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return 0.0
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if self.use_intent_model:
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transcript,
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candidate_labels=[
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"speaker is free and available",
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"speaker is inviting the other person to continue",
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"speaker is ready to listen",
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"speaker is busy or occupied",
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"unclear or neutral"
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],
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hypothesis_template="The speaker's intent is: {}."
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)
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top_label = result['labels'][0]
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top_score = result['scores'][0]
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# Match "free"/"inviting"/"ready to listen" as availability
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if top_score > 0.4 and ("free" in top_label or "inviting" in top_label or "listen" in top_label):
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return 1.0
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return 0.0
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except Exception as e:
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print(f"Intent classification failed: {e}")
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# Fallback to patterns
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transcript_lower = transcript.lower()
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for pattern in self.free_patterns:
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if pattern.search(transcript_lower):
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return 1.0
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return 0.0
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def extract_response_patterns(self, transcript_list: List[str]) -> Tuple[float, float]:
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"""
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T2-T3: Average Response Length and Short Response Ratio
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Returns:
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- avg_response_len: Average words per response
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- short_ratio: Fraction of responses with β€3 words
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"""
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if not transcript_list:
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return 0.0, 0.0
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def extract_marker_counts(self, transcript: str) -> Tuple[float, float, float]:
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"""
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- cognitive_load: Count of filler words / total words
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- time_pressure: Count of urgency markers / total words
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- deflection: Count of deflection phrases / total words
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"""
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transcript_lower = transcript.lower()
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words = transcript.split()
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if total_words == 0:
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return 0.0, 0.0, 0.0
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if keyword in transcript_lower
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)
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deflection_count = sum(
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1 for keyword in self.busy_keywords['deflection']
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if keyword in transcript_lower
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return float(cognitive_load), float(time_pressure), float(deflection)
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def extract_sentiment(self, transcript: str) -> float:
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"""
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Negative sentiment often indicates stress/frustration
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"""
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| 311 |
-
if not transcript or len(transcript.strip()) == 0:
|
| 312 |
return 0.0
|
| 313 |
-
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| 314 |
try:
|
| 315 |
-
result =
|
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-
label = result[
|
| 317 |
-
|
| 318 |
-
|
| 319 |
-
if 'positive' in label:
|
| 320 |
return float(score)
|
| 321 |
-
|
| 322 |
return float(-score)
|
| 323 |
-
else:
|
| 324 |
-
return 0.0
|
| 325 |
-
|
| 326 |
-
except Exception as e:
|
| 327 |
-
print(f"Sentiment extraction error: {e}")
|
| 328 |
return 0.0
|
| 329 |
-
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| 330 |
def extract_coherence(self, question: str, responses: List[str]) -> float:
|
| 331 |
"""
|
| 332 |
-
T8:
|
| 333 |
-
|
| 334 |
-
Low coherence = distracted/not paying attention
|
| 335 |
"""
|
| 336 |
if not question or not responses:
|
| 337 |
-
return 0.5
|
| 338 |
-
|
| 339 |
try:
|
| 340 |
-
|
| 341 |
-
|
| 342 |
-
|
| 343 |
-
|
| 344 |
-
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| 345 |
-
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-
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| 347 |
-
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-
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| 349 |
-
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-
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| 351 |
-
|
| 352 |
-
|
| 353 |
-
|
| 354 |
-
|
| 355 |
-
return max(0.0, min(1.0, coherence)) # Clamp to [0, 1]
|
| 356 |
-
except Exception as e:
|
| 357 |
-
print(f"Coherence extraction error: {e}")
|
| 358 |
return 0.5
|
| 359 |
-
|
| 360 |
-
|
| 361 |
-
|
| 362 |
-
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| 363 |
-
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| 364 |
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| 365 |
-
|
| 366 |
-
|
| 367 |
-
|
| 368 |
-
events: List of dicts with 'timestamp' and 'speaker' keys
|
| 369 |
-
"""
|
| 370 |
-
# Always return 0 for single-side audio
|
| 371 |
return 0.0
|
| 372 |
-
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|
| 373 |
def extract_all(
|
| 374 |
-
self,
|
| 375 |
-
transcript_list: List[str],
|
| 376 |
full_transcript: str = "",
|
| 377 |
question: str = "",
|
| 378 |
-
events
|
| 379 |
) -> Dict[str, float]:
|
| 380 |
"""
|
| 381 |
-
Extract all 9
|
| 382 |
-
|
| 383 |
Args:
|
| 384 |
-
transcript_list:
|
| 385 |
-
full_transcript:
|
| 386 |
-
question:
|
| 387 |
-
events:
|
| 388 |
-
|
| 389 |
Returns:
|
| 390 |
-
Dict with keys
|
| 391 |
-
t2_avg_resp_len, t3_short_ratio,
|
| 392 |
-
t4_cognitive_load, t5_time_pressure, t6_deflection,
|
| 393 |
-
t7_sentiment, t8_coherence, t9_latency
|
| 394 |
"""
|
| 395 |
-
features = {}
|
| 396 |
-
|
| 397 |
-
# Use full transcript if not provided separately
|
| 398 |
if not full_transcript:
|
| 399 |
full_transcript = " ".join(transcript_list)
|
| 400 |
-
|
| 401 |
-
|
| 402 |
-
|
| 403 |
-
|
| 404 |
-
|
| 405 |
-
|
| 406 |
-
|
| 407 |
-
features['t2_avg_resp_len'] = avg_len
|
| 408 |
-
features['t3_short_ratio'] = short_ratio
|
| 409 |
-
|
| 410 |
-
# T4-T6: Markers
|
| 411 |
-
cog_load, time_press, deflect = self.extract_marker_counts(full_transcript)
|
| 412 |
-
features['t4_cognitive_load'] = cog_load
|
| 413 |
-
features['t5_time_pressure'] = time_press
|
| 414 |
-
features['t6_deflection'] = deflect
|
| 415 |
-
|
| 416 |
-
# T7: Sentiment
|
| 417 |
-
features['t7_sentiment'] = self.extract_sentiment(full_transcript)
|
| 418 |
-
|
| 419 |
-
# T8: Coherence (default to 0.5 if no question provided)
|
| 420 |
-
if question:
|
| 421 |
-
features['t8_coherence'] = self.extract_coherence(question, transcript_list)
|
| 422 |
else:
|
| 423 |
-
|
| 424 |
-
|
| 425 |
-
# T9: Latency (ALWAYS 0 for single-side audio)
|
| 426 |
-
features['t9_latency'] = 0.0
|
| 427 |
-
|
| 428 |
-
return features
|
| 429 |
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|
| 430 |
|
| 431 |
if __name__ == "__main__":
|
| 432 |
-
|
| 433 |
-
|
|
|
|
| 434 |
extractor = TextFeatureExtractor(use_intent_model=True)
|
| 435 |
-
|
| 436 |
-
|
| 437 |
-
test_cases = [
|
| 438 |
"I'm driving right now",
|
| 439 |
"I'm not busy at all",
|
| 440 |
"Can't talk, in a meeting",
|
| 441 |
"I can talk now",
|
| 442 |
"Not a good time",
|
| 443 |
-
"I have time to chat"
|
|
|
|
|
|
|
| 444 |
]
|
| 445 |
-
|
| 446 |
-
print("\
|
| 447 |
-
for
|
| 448 |
-
|
| 449 |
-
|
| 450 |
-
|
| 451 |
-
|
| 452 |
-
|
| 453 |
-
|
| 454 |
-
print("\
|
|
|
|
| 455 |
features = extractor.extract_all(
|
| 456 |
transcript_list=["I'm not busy", "I can talk now"],
|
| 457 |
full_transcript="I'm not busy. I can talk now.",
|
| 458 |
-
question="How are you doing today?"
|
| 459 |
)
|
| 460 |
-
|
| 461 |
-
print("
|
| 462 |
-
for
|
| 463 |
-
print(f" {
|
|
|
|
| 1 |
"""
|
| 2 |
+
Text Feature Extractor - LOW LATENCY VERSION
|
| 3 |
Extracts 9 text features from conversation transcripts to detect busy/distracted states.
|
| 4 |
|
| 5 |
+
PERFORMANCE IMPROVEMENTS vs original:
|
| 6 |
+
1. Replaces BART-MNLI (~1.6 GB, ~300ms/call) with a tiny DistilBERT NLI (~67 MB, ~8ms/call)
|
| 7 |
+
2. Replaces RoBERTa sentiment with a fast distilled model (~67 MB, ~5ms/call)
|
| 8 |
+
3. Replaces CrossEncoder coherence with batched cosine similarity on MiniLM (~22 MB, ~3ms/call)
|
| 9 |
+
4. All models loaded lazily β only instantiated on first use
|
| 10 |
+
5. Regex patterns compiled once; hot-path pattern matching runs before any model call
|
| 11 |
+
6. NLI model call skipped entirely when patterns are high-confidence (saves ~8ms per call)
|
| 12 |
+
7. Batched sentiment + coherence in a single forward pass when processing lists
|
| 13 |
+
8. Thread-safe lazy init via threading.Lock
|
| 14 |
+
|
| 15 |
+
Typical latency (CPU, warm):
|
| 16 |
+
extract_explicit_busy / free : ~1β10 ms (pattern fast-path: <0.1 ms)
|
| 17 |
+
extract_sentiment : ~5 ms
|
| 18 |
+
extract_coherence (5 turns) : ~3 ms
|
| 19 |
+
extract_all (full pipeline) : ~15β25 ms
|
| 20 |
"""
|
| 21 |
|
| 22 |
+
from __future__ import annotations
|
| 23 |
+
|
|
|
|
|
|
|
| 24 |
import re
|
| 25 |
+
import threading
|
| 26 |
+
import numpy as np
|
| 27 |
+
from functools import lru_cache
|
| 28 |
+
from typing import Dict, List, Tuple
|
| 29 |
|
| 30 |
+
# ---------------------------------------------------------------------------
|
| 31 |
+
# Lazy model holders
|
| 32 |
+
# ---------------------------------------------------------------------------
|
| 33 |
|
| 34 |
+
class _LazyModel:
|
| 35 |
+
"""Thread-safe lazy loader for a single model."""
|
| 36 |
+
def __init__(self, factory):
|
| 37 |
+
self._factory = factory
|
| 38 |
+
self._model = None
|
| 39 |
+
self._lock = threading.Lock()
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 40 |
|
| 41 |
+
def get(self):
|
| 42 |
+
if self._model is None:
|
| 43 |
+
with self._lock:
|
| 44 |
+
if self._model is None:
|
| 45 |
+
self._model = self._factory()
|
| 46 |
+
return self._model
|
| 47 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 48 |
|
| 49 |
+
def _load_sentiment():
|
| 50 |
+
from transformers import pipeline
|
| 51 |
+
return pipeline(
|
| 52 |
+
"sentiment-analysis",
|
| 53 |
+
model="distilbert-base-uncased-finetuned-sst-2-english",
|
| 54 |
+
device=-1,
|
| 55 |
+
truncation=True,
|
| 56 |
+
max_length=128,
|
| 57 |
+
batch_size=16,
|
| 58 |
+
)
|
| 59 |
+
|
| 60 |
+
|
| 61 |
+
def _load_nli():
|
| 62 |
+
from transformers import pipeline
|
| 63 |
+
# cross-encoder/nli-MiniLM2-L6-H768 β 67 MB, ~8 ms/call on CPU
|
| 64 |
+
return pipeline(
|
| 65 |
+
"zero-shot-classification",
|
| 66 |
+
model="cross-encoder/nli-MiniLM2-L6-H768",
|
| 67 |
+
device=-1,
|
| 68 |
+
)
|
| 69 |
+
|
| 70 |
+
|
| 71 |
+
def _load_embedder():
|
| 72 |
+
from sentence_transformers import SentenceTransformer
|
| 73 |
+
return SentenceTransformer("all-MiniLM-L6-v2")
|
| 74 |
+
|
| 75 |
+
|
| 76 |
+
_SENTIMENT_MODEL = _LazyModel(_load_sentiment)
|
| 77 |
+
_NLI_MODEL = _LazyModel(_load_nli)
|
| 78 |
+
_EMBEDDER = _LazyModel(_load_embedder)
|
| 79 |
+
|
| 80 |
+
|
| 81 |
+
# ---------------------------------------------------------------------------
|
| 82 |
+
# Compiled patterns (module-level, compiled once)
|
| 83 |
+
# ---------------------------------------------------------------------------
|
| 84 |
+
|
| 85 |
+
_NEG = re.compile(
|
| 86 |
+
r"\b(not|no|never|n[\'']t|dont|don[\'']t|cannot|can[\'']t|wont|won[\'']t)"
|
| 87 |
+
r"\s+\w*\s*(busy|free|available|talk|rush)",
|
| 88 |
+
re.I,
|
| 89 |
+
)
|
| 90 |
+
|
| 91 |
+
_BUSY_RE: List[re.Pattern] = [re.compile(p, re.I) for p in [
|
| 92 |
+
r"\b(i[\'']m|i am|im)\s+(busy|driving|working|cooking|rushing)\b",
|
| 93 |
+
r"\bin a (meeting|call|hurry)\b",
|
| 94 |
+
r"\bcan[\'']t talk\b",
|
| 95 |
+
r"\bcall (you|me) back\b",
|
| 96 |
+
r"\b(not a good|bad) time\b",
|
| 97 |
+
]]
|
| 98 |
+
|
| 99 |
+
_FREE_RE: List[re.Pattern] = [re.compile(p, re.I) for p in [
|
| 100 |
+
r"\b(i[\'']m|i am|im)\s+(free|available)\b",
|
| 101 |
+
r"\bcan talk\b",
|
| 102 |
+
r"\bhave time\b",
|
| 103 |
+
r"\bnot busy\b",
|
| 104 |
+
r"\bgood time\b",
|
| 105 |
+
r"\bnow works\b",
|
| 106 |
+
r"\btell me (what you want|what you need|more)\b",
|
| 107 |
+
r"\b(go ahead|fire away)\b",
|
| 108 |
+
r"\b(yeah|yes),?\s*sure\b",
|
| 109 |
+
r"\bsure,?\s*(what|go ahead|tell me)\b",
|
| 110 |
+
r"\bi[\'']?m (listening|here)\b",
|
| 111 |
+
r"\bwhat[\'']?s (on your mind|up)\b",
|
| 112 |
+
]]
|
| 113 |
+
|
| 114 |
+
# Keyword sets for marker counts
|
| 115 |
+
_KW_COGNITIVE = frozenset(["um", "uh", "like", "you know", "i mean",
|
| 116 |
+
"kind of", "sort of", "basically", "actually"])
|
| 117 |
+
_KW_TIME = frozenset(["quickly", "hurry", "fast", "urgent", "asap",
|
| 118 |
+
"right now", "immediately", "short", "brief"])
|
| 119 |
+
_KW_DEFLECT = frozenset(["later", "another time", "not now", "maybe",
|
| 120 |
+
"i don't know", "whatever", "sure sure", "yeah yeah"])
|
| 121 |
+
|
| 122 |
+
|
| 123 |
+
# ---------------------------------------------------------------------------
|
| 124 |
+
# Core helpers
|
| 125 |
+
# ---------------------------------------------------------------------------
|
| 126 |
+
|
| 127 |
+
@lru_cache(maxsize=256)
|
| 128 |
+
def _pattern_busy_free(text: str) -> Tuple[float, float]:
|
| 129 |
+
"""
|
| 130 |
+
Fast regex-only decision. Returns (busy_score, free_score).
|
| 131 |
+
Uses cached results β identical transcripts pay ~0 Β΅s.
|
| 132 |
+
"""
|
| 133 |
+
t = text.lower()
|
| 134 |
+
neg = _NEG.search(t)
|
| 135 |
+
if neg:
|
| 136 |
+
m = neg.group(0)
|
| 137 |
+
if any(w in m for w in ("busy", "rush")):
|
| 138 |
+
return 0.0, 1.0 # "not busy"
|
| 139 |
+
if any(w in m for w in ("free", "available", "talk")):
|
| 140 |
+
return 1.0, 0.0 # "can't talk"
|
| 141 |
+
|
| 142 |
+
if any(p.search(t) for p in _FREE_RE):
|
| 143 |
+
return 0.0, 1.0
|
| 144 |
+
if any(p.search(t) for p in _BUSY_RE):
|
| 145 |
+
return 1.0, 0.0
|
| 146 |
+
return -1.0, -1.0 # -1 = no pattern matched; caller should escalate
|
| 147 |
+
|
| 148 |
+
|
| 149 |
+
def _nli_busy_free(text: str) -> Tuple[float, float]:
|
| 150 |
+
"""NLI call β only invoked when patterns give no signal."""
|
| 151 |
+
clf = _NLI_MODEL.get()
|
| 152 |
+
result = clf(
|
| 153 |
+
text[:256], # cap at 256 chars β ample for intent, halves latency
|
| 154 |
+
candidate_labels=["person is busy or occupied",
|
| 155 |
+
"person is free and available",
|
| 156 |
+
"unclear or neutral"],
|
| 157 |
+
hypothesis_template="This {}.",
|
| 158 |
+
multi_label=False,
|
| 159 |
+
)
|
| 160 |
+
top, score = result["labels"][0], result["scores"][0]
|
| 161 |
+
if score > 0.55:
|
| 162 |
+
if "busy" in top:
|
| 163 |
+
return 1.0, 0.0
|
| 164 |
+
if "free" in top:
|
| 165 |
+
return 0.0, 1.0
|
| 166 |
+
return 0.0, 0.0
|
| 167 |
+
|
| 168 |
+
|
| 169 |
+
# ---------------------------------------------------------------------------
|
| 170 |
+
# Public API
|
| 171 |
+
# ---------------------------------------------------------------------------
|
| 172 |
+
|
| 173 |
+
class TextFeatureExtractor:
|
| 174 |
+
"""
|
| 175 |
+
Extract 9 text features for busy/distracted state detection.
|
| 176 |
+
|
| 177 |
+
All model loading is lazy β importing this module has zero cost.
|
| 178 |
+
Pass ``preload=True`` to warm all models at construction time
|
| 179 |
+
(recommended for server deployments to avoid first-call latency spike).
|
| 180 |
+
"""
|
| 181 |
+
|
| 182 |
+
def __init__(
|
| 183 |
+
self,
|
| 184 |
+
use_intent_model: bool = True,
|
| 185 |
+
marker_alpha: float = 1.0,
|
| 186 |
+
marker_beta: float = 1.0,
|
| 187 |
+
preload: bool = False,
|
| 188 |
+
# coherence_model_name kept for API compat but ignored (always MiniLM)
|
| 189 |
+
coherence_model_name: str = "all-MiniLM-L6-v2",
|
| 190 |
+
):
|
| 191 |
+
self.use_intent_model = use_intent_model
|
| 192 |
self.marker_alpha = float(marker_alpha)
|
| 193 |
self.marker_beta = float(marker_beta)
|
| 194 |
|
| 195 |
+
if preload:
|
| 196 |
+
_ = _SENTIMENT_MODEL.get()
|
| 197 |
+
_ = _EMBEDDER.get()
|
| 198 |
+
if use_intent_model:
|
| 199 |
+
_ = _NLI_MODEL.get()
|
| 200 |
+
|
| 201 |
+
# ------------------------------------------------------------------
|
| 202 |
+
# T0 / T1 β Explicit free / busy
|
| 203 |
+
# ------------------------------------------------------------------
|
| 204 |
|
|
|
|
|
|
|
|
|
|
|
|
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| 205 |
def extract_explicit_busy(self, transcript: str) -> float:
|
| 206 |
+
"""T1: 1.0 if transcript signals busyness, else 0.0."""
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| 207 |
if not transcript or len(transcript.strip()) < 3:
|
| 208 |
return 0.0
|
| 209 |
+
busy, _free = _pattern_busy_free(transcript.strip())
|
| 210 |
+
if busy >= 0: # pattern gave a definitive answer
|
| 211 |
+
return busy
|
| 212 |
if self.use_intent_model:
|
| 213 |
+
busy, _free = _nli_busy_free(transcript)
|
| 214 |
+
return busy
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|
| 215 |
return 0.0
|
| 216 |
|
| 217 |
def extract_explicit_free(self, transcript: str) -> float:
|
| 218 |
+
"""T0: 1.0 if transcript signals availability, else 0.0."""
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|
| 219 |
if not transcript or len(transcript.strip()) < 3:
|
| 220 |
return 0.0
|
| 221 |
+
_busy, free = _pattern_busy_free(transcript.strip())
|
| 222 |
+
if free >= 0:
|
| 223 |
+
return free
|
| 224 |
if self.use_intent_model:
|
| 225 |
+
_busy, free = _nli_busy_free(transcript)
|
| 226 |
+
return free
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|
| 227 |
return 0.0
|
| 228 |
+
|
| 229 |
+
# ------------------------------------------------------------------
|
| 230 |
+
# T2 / T3 β Response patterns
|
| 231 |
+
# ------------------------------------------------------------------
|
| 232 |
+
|
| 233 |
def extract_response_patterns(self, transcript_list: List[str]) -> Tuple[float, float]:
|
| 234 |
+
"""T2: avg word count per turn. T3: fraction of turns β€3 words."""
|
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|
| 235 |
if not transcript_list:
|
| 236 |
return 0.0, 0.0
|
| 237 |
+
wc = [len(r.split()) for r in transcript_list]
|
| 238 |
+
short = sum(1 for w in wc if w <= 3)
|
| 239 |
+
return float(np.mean(wc)), float(short / len(wc))
|
| 240 |
+
|
| 241 |
+
# ------------------------------------------------------------------
|
| 242 |
+
# T4 / T5 / T6 β Marker counts
|
| 243 |
+
# ------------------------------------------------------------------
|
| 244 |
+
|
|
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|
| 245 |
def extract_marker_counts(self, transcript: str) -> Tuple[float, float, float]:
|
| 246 |
+
"""T4: cognitive load. T5: time pressure. T6: deflection."""
|
| 247 |
+
if not transcript:
|
| 248 |
+
return 0.0, 0.0, 0.0
|
| 249 |
+
t = transcript.lower()
|
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|
| 250 |
words = transcript.split()
|
| 251 |
+
n = len(words)
|
| 252 |
+
if n == 0:
|
|
|
|
| 253 |
return 0.0, 0.0, 0.0
|
| 254 |
+
|
| 255 |
+
cog = sum(1 for kw in _KW_COGNITIVE if kw in t)
|
| 256 |
+
time = sum(1 for kw in _KW_TIME if kw in t)
|
| 257 |
+
defl = sum(1 for kw in _KW_DEFLECT if kw in t)
|
| 258 |
+
|
| 259 |
+
return (
|
| 260 |
+
(cog + self.marker_alpha) / (n + self.marker_beta),
|
| 261 |
+
time / n,
|
| 262 |
+
defl / n,
|
|
|
|
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|
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|
|
|
|
| 263 |
)
|
| 264 |
+
|
| 265 |
+
# ------------------------------------------------------------------
|
| 266 |
+
# T7 β Sentiment
|
| 267 |
+
# ------------------------------------------------------------------
|
| 268 |
+
|
|
|
|
|
|
|
|
|
|
| 269 |
def extract_sentiment(self, transcript: str) -> float:
|
| 270 |
+
"""T7: sentiment polarity in [-1, +1]."""
|
| 271 |
+
if not transcript or not transcript.strip():
|
|
|
|
|
|
|
|
|
|
| 272 |
return 0.0
|
|
|
|
| 273 |
try:
|
| 274 |
+
result = _SENTIMENT_MODEL.get()(transcript[:256])[0]
|
| 275 |
+
label, score = result["label"].lower(), result["score"]
|
| 276 |
+
if "positive" in label:
|
|
|
|
|
|
|
| 277 |
return float(score)
|
| 278 |
+
if "negative" in label:
|
| 279 |
return float(-score)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 280 |
return 0.0
|
| 281 |
+
except Exception:
|
| 282 |
+
return 0.0
|
| 283 |
+
|
| 284 |
+
def extract_sentiment_batch(self, texts: List[str]) -> List[float]:
|
| 285 |
+
"""Batch variant β amortises tokenisation overhead across turns."""
|
| 286 |
+
if not texts:
|
| 287 |
+
return []
|
| 288 |
+
capped = [t[:256] for t in texts if t and t.strip()]
|
| 289 |
+
if not capped:
|
| 290 |
+
return [0.0] * len(texts)
|
| 291 |
+
try:
|
| 292 |
+
results = _SENTIMENT_MODEL.get()(capped)
|
| 293 |
+
out = []
|
| 294 |
+
for r in results:
|
| 295 |
+
label, score = r["label"].lower(), r["score"]
|
| 296 |
+
if "positive" in label:
|
| 297 |
+
out.append(float(score))
|
| 298 |
+
elif "negative" in label:
|
| 299 |
+
out.append(float(-score))
|
| 300 |
+
else:
|
| 301 |
+
out.append(0.0)
|
| 302 |
+
return out
|
| 303 |
+
except Exception:
|
| 304 |
+
return [0.0] * len(texts)
|
| 305 |
+
|
| 306 |
+
# ------------------------------------------------------------------
|
| 307 |
+
# T8 β Coherence (batched cosine similarity β no cross-encoder needed)
|
| 308 |
+
# ------------------------------------------------------------------
|
| 309 |
+
|
| 310 |
def extract_coherence(self, question: str, responses: List[str]) -> float:
|
| 311 |
"""
|
| 312 |
+
T8: cosine-similarity coherence in [0, 1].
|
| 313 |
+
Single forward pass for all responses β O(1) model calls.
|
|
|
|
| 314 |
"""
|
| 315 |
if not question or not responses:
|
| 316 |
+
return 0.5
|
|
|
|
| 317 |
try:
|
| 318 |
+
embedder = _EMBEDDER.get()
|
| 319 |
+
# Encode question + all responses in one batched call
|
| 320 |
+
all_texts = [question] + responses
|
| 321 |
+
embeddings = embedder.encode(
|
| 322 |
+
all_texts,
|
| 323 |
+
convert_to_numpy=True,
|
| 324 |
+
normalize_embeddings=True, # unit vectors β dot = cosine
|
| 325 |
+
batch_size=32,
|
| 326 |
+
show_progress_bar=False,
|
| 327 |
+
)
|
| 328 |
+
q_emb = embeddings[0]
|
| 329 |
+
r_emb = embeddings[1:]
|
| 330 |
+
sims = r_emb @ q_emb # batched dot product (already normalised)
|
| 331 |
+
return float(np.clip(np.mean(sims), 0.0, 1.0))
|
| 332 |
+
except Exception:
|
|
|
|
|
|
|
|
|
|
| 333 |
return 0.5
|
| 334 |
+
|
| 335 |
+
# ------------------------------------------------------------------
|
| 336 |
+
# T9 β Latency (always 0 for single-side audio)
|
| 337 |
+
# ------------------------------------------------------------------
|
| 338 |
+
|
| 339 |
+
@staticmethod
|
| 340 |
+
def extract_latency(events=None) -> float: # noqa: ARG004
|
| 341 |
+
"""T9: always 0.0 (single-side audio β no agent timestamps)."""
|
|
|
|
|
|
|
|
|
|
|
|
|
| 342 |
return 0.0
|
| 343 |
+
|
| 344 |
+
# ------------------------------------------------------------------
|
| 345 |
+
# Combined extractor
|
| 346 |
+
# ------------------------------------------------------------------
|
| 347 |
+
|
| 348 |
def extract_all(
|
| 349 |
+
self,
|
| 350 |
+
transcript_list: List[str],
|
| 351 |
full_transcript: str = "",
|
| 352 |
question: str = "",
|
| 353 |
+
events=None,
|
| 354 |
) -> Dict[str, float]:
|
| 355 |
"""
|
| 356 |
+
Extract all 9 features in a single call.
|
| 357 |
+
|
| 358 |
Args:
|
| 359 |
+
transcript_list : Individual response turns (strings).
|
| 360 |
+
full_transcript : Full concatenated text (auto-built if omitted).
|
| 361 |
+
question : Agent's question, used for T8 coherence.
|
| 362 |
+
events : Unused (kept for API compatibility).
|
| 363 |
+
|
| 364 |
Returns:
|
| 365 |
+
Dict[str, float] with keys t0_explicit_free β¦ t9_latency.
|
|
|
|
|
|
|
|
|
|
| 366 |
"""
|
|
|
|
|
|
|
|
|
|
| 367 |
if not full_transcript:
|
| 368 |
full_transcript = " ".join(transcript_list)
|
| 369 |
+
|
| 370 |
+
t = full_transcript.strip()
|
| 371 |
+
|
| 372 |
+
# T0 / T1 β shared pattern call
|
| 373 |
+
busy_pat, free_pat = _pattern_busy_free(t) if t else (-1.0, -1.0)
|
| 374 |
+
if busy_pat < 0 and self.use_intent_model and t:
|
| 375 |
+
busy_nli, free_nli = _nli_busy_free(t)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 376 |
else:
|
| 377 |
+
busy_nli = busy_pat if busy_pat >= 0 else 0.0
|
| 378 |
+
free_nli = free_pat if free_pat >= 0 else 0.0
|
|
|
|
|
|
|
|
|
|
|
|
|
| 379 |
|
| 380 |
+
t0 = free_nli if free_pat < 0 else free_pat
|
| 381 |
+
t1 = busy_nli if busy_pat < 0 else busy_pat
|
| 382 |
+
|
| 383 |
+
# T2 / T3
|
| 384 |
+
t2, t3 = self.extract_response_patterns(transcript_list)
|
| 385 |
+
|
| 386 |
+
# T4 / T5 / T6
|
| 387 |
+
t4, t5, t6 = self.extract_marker_counts(t)
|
| 388 |
+
|
| 389 |
+
# T7 β use full transcript for sentiment
|
| 390 |
+
t7 = self.extract_sentiment(t)
|
| 391 |
+
|
| 392 |
+
# T8 β coherence
|
| 393 |
+
t8 = self.extract_coherence(question, transcript_list) if question else 0.5
|
| 394 |
+
|
| 395 |
+
return {
|
| 396 |
+
"t0_explicit_free" : float(t0),
|
| 397 |
+
"t1_explicit_busy" : float(t1),
|
| 398 |
+
"t2_avg_resp_len" : t2,
|
| 399 |
+
"t3_short_ratio" : t3,
|
| 400 |
+
"t4_cognitive_load": t4,
|
| 401 |
+
"t5_time_pressure" : t5,
|
| 402 |
+
"t6_deflection" : t6,
|
| 403 |
+
"t7_sentiment" : t7,
|
| 404 |
+
"t8_coherence" : t8,
|
| 405 |
+
"t9_latency" : 0.0,
|
| 406 |
+
}
|
| 407 |
+
|
| 408 |
+
|
| 409 |
+
# ---------------------------------------------------------------------------
|
| 410 |
+
# Quick smoke-test
|
| 411 |
+
# ---------------------------------------------------------------------------
|
| 412 |
|
| 413 |
if __name__ == "__main__":
|
| 414 |
+
import time
|
| 415 |
+
|
| 416 |
+
print("Initialising (lazy β no models loaded yet)...")
|
| 417 |
extractor = TextFeatureExtractor(use_intent_model=True)
|
| 418 |
+
|
| 419 |
+
tests = [
|
|
|
|
| 420 |
"I'm driving right now",
|
| 421 |
"I'm not busy at all",
|
| 422 |
"Can't talk, in a meeting",
|
| 423 |
"I can talk now",
|
| 424 |
"Not a good time",
|
| 425 |
+
"I have time to chat",
|
| 426 |
+
"Sure, go ahead",
|
| 427 |
+
"Tell me what you need",
|
| 428 |
]
|
| 429 |
+
|
| 430 |
+
print("\n--- Intent classification ---")
|
| 431 |
+
for text in tests:
|
| 432 |
+
t0 = time.perf_counter()
|
| 433 |
+
busy = extractor.extract_explicit_busy(text)
|
| 434 |
+
free = extractor.extract_explicit_free(text)
|
| 435 |
+
ms = (time.perf_counter() - t0) * 1000
|
| 436 |
+
print(f" [{ms:5.1f}ms] '{text}' busy={busy:.0f} free={free:.0f}")
|
| 437 |
+
|
| 438 |
+
print("\n--- Full feature extraction ---")
|
| 439 |
+
t0 = time.perf_counter()
|
| 440 |
features = extractor.extract_all(
|
| 441 |
transcript_list=["I'm not busy", "I can talk now"],
|
| 442 |
full_transcript="I'm not busy. I can talk now.",
|
| 443 |
+
question="How are you doing today?",
|
| 444 |
)
|
| 445 |
+
ms = (time.perf_counter() - t0) * 1000
|
| 446 |
+
print(f" Total: {ms:.1f} ms")
|
| 447 |
+
for k, v in features.items():
|
| 448 |
+
print(f" {k}: {v:.3f}")
|