[
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "notifications@bevatel.com <notifications@bevatel.com>\tSun, Jan 11, 2026 at 8:43 AM"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللغه العربيه مش شغاله بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Expand not work"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك ممكن نوضح المشكلة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس حسن قالي ابعت هنا المشاكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقالي هيتابع حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالفعل في الوقت الحالي جار المتابعة على المشكلة الخاصة بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت الاتنين بجد شكرا جزيلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا تقلق بيتم المتابعة على الاثنين الخاصين بالويبسايت ويدجت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اخبار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ahmed Hossam"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم استاذ هاني كيف الامور عسي تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة للمشكلتين فانا تواصلت مع القسم المختص وان شاء الله بتنتهي الاسبوع القادم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسبوع القادم .."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كتير جدا فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن اتحول على الكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ahmed Hossam"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحاول معهم يكون اسرع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ahmed Hossam"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحول المحادثه الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بجددد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Youstos"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا دلوقتي عاملين ايقاف مؤقت للخدمه عندنا لحل مشاكل الاجهزه والانترنت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب الداتا الي موجوده محتاجها تتبعتلي من فضلك ثانيا الداتا هتفضل على المنصه ولا هيحصل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Youstos"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام النقطة دي مع تيم مدير الحساب استاذي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Youstos"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا هيتم الرد علي حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اكون شاكر جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف الحال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تفضل كيف أقدر أساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خدمة الشات؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح الداتا؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المكالمات الارقام ودخلت لمين (الريبورتات كامله)"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التقارير بتكون موجوده لشهر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الريكوردات موجودة ف الداش بورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقدر تحملها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب لازم تجدد عشان تقدر توصلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش هقدر احملها لحضرتك غير لما تجدد الا لو مدير الحساب عطانا سماح بده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحول الشات ليهم حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا واستاذة فاطمة بتكلمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيكون شغال ارسال واستقبال لمده شهر بردو من غير لوحه تحكم صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم التواصل من قبل الاستاذة فاطمة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده مشكله ف الفيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم مظبوط بحاجة لاضافة اموال بالفيزا المضافة للحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي بتسمع بعديها بقد ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان اتبعتلي تم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وممكن لينك الدفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقايق معدودة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو فقط حضرتك بتضيف اموال للفيزا تكون كافية للمستحقات المطلوبة على حساب مدير الاعمال ومن ثمة القيام بسدادها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهرسل لحضرتك لينك توضيحي لكيفية متابعة اضافة الفيزا والسداد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه ياريت والنلب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "النبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس بسرعه عشان المبيعات واقفه خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سامحني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://drive.google.com/file/d/1h0TmuyIhtOEc3jym0ygl0P8kXyb6rnQm/view?usp=sharing"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل ولو في اي استفسار مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو امكن ممكن لينك يوديني علطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علي الصفحه دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكون شاكر بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن 🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فقط حضرتك هتكون محتاج تسجيل دخول بالحساب الشخصي اللي حضرتك قمت من خلاله بانشاء مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعدين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Business settings ----> whatsapp accounts"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ظبطت الامور مع حضرتك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو يا فندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موفقين باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "📝مدير الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم مسؤل الحساب بالرد عليكم بعد لحظات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اعرف معاد تجديد فاتوره السوشيال امتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف الحال استاذ هاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا هوضح لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلامه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله وحضرتك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخير طول ما حضرتك بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "14-07-2024"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موعد تجديد البزنس شات باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واحنا متشوقين لتجديد الكول سنتر واستكمال طريق النجاح مع بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله حقيقي انا اتمني بجد ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله نستكمل الطريق قريب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخلبك شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "📝مدير الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم مسؤل الحساب بالرد عليكم بعد لحظات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت عايز اضافه ١٠ يوزر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف هيكون السعر كام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك لم يتم تجديد كول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قريب ان شاء الله انا بتكلم على البزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://invoice.bevatel.com/portal/bevatel/secure?CEstimateID=2-da0d96057c03b00a9a54cb3df4579d3fe694cb43fa5771af70a4b00a6feabe8b21df9fddfba3bb2e18e730d2b7d642f9b6a5a3fe2aae09a86b4d5b7d9d7dccfb11e80a707f5b3196"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الباقة اللي بعدها 20مستخدم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده حضرتك محتاج كام مستخد\\م"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "20"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://invoice.bevatel.com/portal/bevatel/secure?CEstimateID=2-da0d96057c03b00a9a54cb3df4579d3fe694cb43fa5771af17fe6320b4c8979b6d3b78ae94b944e418e730d2b7d642f9b6a5a3fe2aae09a86b4d5b7d9d7dccfb11e80a707f5b3196"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونقدر نضيف حوالي ٥ ارقام كمان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارقام اي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واتس اب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارقام ارضي ولا موحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارقام موبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عادي اي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حساب حضرتك متوثق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معاكم الاكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "According to 1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Acc"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم الموحد ب 100 ريال في الشهر غير شامل الضريبة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والارقام العاديه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش المفروض ده من حقي اضيف حتي لو ١٠٠ رقم عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفيس بوك بياخده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقدر تضيف اي رقم لو حساب متوثق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اسف ممكن مكالمه سريعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "افهم منك اكتر لو تسمح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا وسهلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش عارف تجيب بقيت الشات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد التحديث"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نُود إبلاغكم بأن مشكلة إظهار المزيد من المحادثات (load more conversations) تم ابلاغ القسم المختص بها. وسيتم إنهاء العمل عليها وحلها في أقرب وقت ممكن."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم حل المشكلة يرجى عمل ريفريش للصفحة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في حالة وجود أي مشاكل أخرى يُرجى التواصل معنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "📝مدير الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم مسؤل الحساب بالرد عليكم بعد لحظات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت محتاج كوتيشن سعر لبزنس شات داش بورد جديده ب ٢٠ موظف وعلى اقل باقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخصم كويس 🙂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك محتاج 20 تحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و المكالمات المتزامنه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بزنس شااااااااات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لنفس اكونت حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب استاذ هاني معني كده ان حضرتك تقصد ان عايز تضيف قسم جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو عادي مفهاش اي اشكاليه اننا نضيف تيم جديد و نخصص ليه انه يشوف الرسايل الخاصه بيه فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس المشكله ف الكونتكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي دي الازمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو كل واحد كان بيشوف الكونتكت الخاصه بيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان زمان الدنيا خلصت من زماااااان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماهو الفكره ان منصه جديده كليا ده فيها ورق جديد و توثيق جديد و اكونت جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكره اني عندي علي المنصه انا اقدر اعمل حاجه اسمها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني بس التيم يشوف الحاجه بتاعته بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واصله لحضرتك المعلومه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ليه ورق جديد هي نفس الشركه بنفس الورق وكل حاجه بس ارقام جديده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا فاهم قصد حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الكونتكت مع بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودي اكبر مشكله واتكلمت فيها كتير ان الطبيعي كل واحد يشوف الكونتكت بتاعه بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي الفكره استاذ هاني إن الرقم اللي بيكون مربوط على المنصه هو رقم أو أرقام الشركة والرد على العملاء يكون بإسم الشركة لذلك كل الأرقام تظهر للموظفين وحضرتك تقدر تتحكم في إذا كانوا يستطيعون تحميل جهات الإتصال هذه أو لا."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فالنقطة اللي حضرتك تتحدث عنها غير متاحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تليفون افضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني مش فاهم وحضرتك مش فاهمني 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تحتاج إن كل عميل يشوف جهات الإتصال اللي ضافها فقط صحيح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أ/هاني عذرا منكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن الاتصال هيكون غير متاح اطلاقا اليوم فلو الامور غير واضحة ممكن توضح لي وانا ارسل لحضرتك رساله صورتيه هتكون اسرع وموضحه بشكل اكبر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعتذر منكم مرة اخري عن عدم امكانيه الاتصال اليوم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب انا مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او منصه تانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعايز ٣ ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشغلهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الشركه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هرفع الورق تاني ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ما اضيف على حساب الفيس بوك الي احنا عاملينه ارقام تانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ahmed Hossam"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا حولت المحادثه لمدير الحساب يرسل لحضرتك عرض السعر الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والنصه تقيله كده ليه وفيه رسايل مش بتوصل ايه المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يكون الانترنت عند حضرتك مش اكتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو الفكره ان المنصه عندنا تعمل بشكل سليم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بخصوص المنصه الجديده سيتم افاده المبيعات للتواصل معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت ف اسرع وقت ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "update_attintion"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عزيزي عميل بيفاتيل ،"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود أن نعلمكم بأنه سيتم إجراء تحديث للنظام اليوم في الفترة من الساعة 12 منتصف الليل وحتى الساعة الواحدة صباحاً. نأمل منكم توقع بعض التأثيرات المؤقتة على بيفاتيل بيزنس شات خلال هذه الفترة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نشكركم على تفهمكم، ونعدكم بأننا نعمل دائمًا على تحسين خدماتنا لتلبية احتياجاتكم."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dear Bevatel Customer,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "We would like to inform you that a system update today and will be conducted from 12 midnight until 1 AM. Please expect some temporary impacts on Bevatel Business Chat dashboard during this period."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Thank you for your understanding . We assure you that we are always working to enhance our services to meet your needs."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "eid al_adha 2024"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عميلنا العزيز، نهنئكم بحلول عيد الاضحى المبارك،و كل عام وأنتم بخير."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إخباركم أنه يمكنكم التواصل مع فريق الدعم الفني لدى بيفاتيل على مدار الساعة خلال إجازة العيد التي تبدأ من يوم السبت الموافق 15 حتى يوم الاربعاء 19 يونيو 2024. وذلك على أن تعاود إدارات بيفاتيل المختلفة استقبال طلباتكم مُجدداً بدءاً من يوم الخميس الموافق 20 يونيو 2024."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وفي حالة وجود أي مشاكل فنية تتعلق بخدمات وحلول بيفاتيل، يمكنكم التواصل مع فريق دعم بيفاتيل : 966920007031"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أو عبر البريد الإلكتروني : Support@bevatel.com وإذا كان لديكم أي استفسارات قبل بدء إجازة عيد الاضحي، لا تترددوا أبدا في التواصل معنا، فنحن نرحب باستفساراتكم في أي وقت."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل عام وأنتم بخير عيد اضحى مبارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أطيب التحيات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه مشكله ف live chat"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيظهر في safari"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم التجربه على اكثر من موبايل سفاري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وممكن اخد كوبي من ورك فلو من فضلكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسمها Main"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سيتم المتابعه على الامر و ابلاغ حضرتك بالجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب وده من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقدر تحمله على الجهاز و لكن بصيغخ Json"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش export"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش غير import"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من داخل الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعد كده اعمل import ?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كويس جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هستاذنك ف ده بقي عشان ضروري جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واحنا يعتبر ٩٥ ف العملاء سعوديه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيستخدو ايفون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متفهم طبعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله خير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ياريت اكون شاكر جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومفيش اخبار عن الربط مع hubspot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنتابع الربط مع hubspot غداً مع الـ developers استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هينفع ان شاء الله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ما عندي علم بهذا الأمر لأن المطورين المسؤولين عنه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنتواصل معهم غداً لأن وبنشوف لو في امكانيه أو لا بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واتمني ينفع ياريت بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسلي اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنتابع معك مشكلة الويدجيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اما بتكلم على ال api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- في مشكلة في الويدجيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- استفسار عن HubSpot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في شيء آخر حضرتك تحتاجه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشكله ف الويدجت على سفاري بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربط الهب سبوت ب المنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وياريت ده ضروري جدااا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان مطلوب جدا ف الشركه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت فعلا المطورين يعملوها نديهم ال api ويربطو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل المنصات رابطين عليها الا عندكم 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الووووووو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة للاشكالية الخاصة بالويدجت مع سفاري حاليا بيتم المراجعة على هذا الامر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اما بالنسبة ل hupspot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاللاسف غير متاح حاليا ربط معه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن اذا حضرتك تقدر تتواصل مع مطورين بمنصة HUPSPOT"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لدمج واستخدام اكواد ال api المتاحة من طرفنا للاستفادة من الخصائص المتاحة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع مربط مع زوهو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان حد بلغني قبل كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة لمشكلة الويدجيت ارسل لي any desk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة للربط مع HubSpot غير متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Safari يا فندم على تلايفون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بقول دلوقتي zoho"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واقالي انه متاح api مع zoho crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسلهالى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام برسلها الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة لإرسال رسالة للعملاء على الواتساب بشكل تلقائي عن طريق الـ API فيمكنكم استخدام الـ API بإسم Send a WhatsApp template message عن طريق الرابط التالي: https://documenter.getpostman.com/view/27285397/2s9Xxwwa4r#eb35f29d-f43b-4c3e-b10c-7c7e4dd0f90f"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهذا فيديو يوضح كيفية استخدام هذه الـ API يمكن الإطلاع عليه: https://www.loom.com/share/0d4b60dd3f1d4542b6361acae2532ada"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهذا ملف يوضح أيضاً طريقة استخدام واحدة من الـ APIs الخاصه بنا مع كيفية عمل test لها عبر برنامج الـ postman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه حد كان بلغني ان ربط مع zoho شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الوقت الحالي غير متاح أستاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولكن المطورين يعملوا حالياً على عمل integration مع Zoho"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و hubspot مفيش امل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للأسف غير متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب يا فندم معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا دلوقتي كنت تواصلت مع بشمهندس وقالي نقدر نزبط يزوهو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودلوقتي حضرتك بتقولي ولا ده ولا ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا اعمل ايه دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكان ساعتها دخل سال تيم المطورين على ده وبناء عليه قالي الي قالوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضح لي تواصلت مع مهندس مين بالضبط؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البشمهندس المحترم احمد رمضان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هرجع له وأرد على حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع احط ويب هوك في ال hubspot وويب هوك عندكم ونربطها ببعض ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مواعيد العمل ف البزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عندكم من امتي ل امتي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من 9 صباحا الى 9 مساءا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب معلش انا اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محدش بيرد عليا ليع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش فاهم الصراحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومحدش بعت حتي من ٩ الصبح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده انا الي بعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنعتذر جدا يا استاذ هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الربط بيكون متاح لو هتقدر تربط باستخدام ال API"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا الملف بيوضح الطريقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب انا كده محتاج اشترك ف شات بوت بتاع هب سبوت ولا اعمل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ده من بيفاتيل هيوصل اراي للهب سبوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمت حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات اتاكد من الامر و ارجع لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بجد عشان بلف حوالين نفسي ونفسي اربط والاداره هنا مهتمه جدا بالموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشكرا لزوقك ورد حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد طبعا حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان اشتركنا ف مساحه جديده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعايزين نفعلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك توضح اللي حضرتك محتاجه في الوقت الحالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتذر لحضرتك الرسالة ارسلت لحضرتك بالخطأ و لكن بالفعل بيتم مراجعة امكانية الربط في الوقت الحالي مع القسم المختص و فور ورود خبر منهم بنخبر حضرتك فورا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "….."
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم مع بيفاتيل لخدمات مراكز الاتصال ويسعدنا خدمتكم & وصلتكم هذه الرساله بناءا علي طلبكم & كيف اقدر اساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس احمد رمضان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بخضرتك يا فندم هو بلغنا بالتواصل مع حضرتك والمطلوب تنفيذه بشكل كامل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسل لنا اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يا فندم ولا يهم حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اتعملت فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تنورنا في اي وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غيرت اسمها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالفعل باذن الله نعمل عليه غدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب استاذنكم لو في امكانيه يكون الامر من خلال رساله صوتيه لارسالها للادارة والمطورين للتاكد من امكانيه التنفيذ ام لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذنكم خلال ساعه مهندس احمد هيتواصل معكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه طبعا اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقائق فضلا و بيتواصل معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بالفعل بتواصل مع حضرتك علي الرقم الي بتتواصل معي من خلاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مواعيد عمل ايه ده رقمي انا والله 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "01067371373"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…………."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتم التواصل مع حضرتك غدا فور بدأ دوام بشمهندس احمد رمضان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتحول على كول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حد يدخل معايه اني ديسك عشان نظبط كام اكستنشن بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيهم مشاكل و لا يدخلوا اصلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معانا ٨"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو هيدخلوا لازم يكون معاهم اليوزر و الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيهم ٣ مظبوطين على البورتات عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معايا وكله جاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الانى ديسك و احنا مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وفيهم هنغير بس البورتات الي هيطلعو منه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من الجهاز حضرتك تقصد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Gsm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام فى انتظارك ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331863987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ووضحلى التجويله و البورت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ناخدها واحده واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7448"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كانت ادمن وبتطلع من الكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنشيلها من الادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهتطلع من بورت ٧ برفكس ٩٨"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اتنين ادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنشيل واحد بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447 زي ما هو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7448 هنشيله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كده بورت 7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و ممكن نجرب بردوا و بلغنى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب خلاص 7448 اتمسح من اي بورت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "6"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بقى 7 بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويله 7448 بس اللى تطلع من بورت 7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه هيتمسح من اي بورت الا ٧ بس فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447 معموله على الكل زي ما هي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543002175"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا جربت و شغاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الرقم مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو معاك اللى بعد كده تحت امرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7450 Port 3 perf 94 7453 Port 2 per 93 7454 Port 6 per 97"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حقك عليا والله اسف 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البورتات ديه طالع معاها 47بردوا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447 Access all"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا العفو بشوفها دلوقتى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن الرقم الشريحه الخامسه فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلصو ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللى فى بورت 5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باقى البورتات معملتش فيها حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7449"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "support@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر بشوفها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من عنيا حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم يا بشمهندس هانى ده من ذوقك حقيقى و يا رب دايما عند حسن ظنك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واضح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيشوف الريبورت بتاعته بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمه قصدي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واللايف بانيل بتاعته بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان تبقي اوضح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي القصه كمان اني كنت عامل سمارت كيو ممكن نرجعها وكنا دافعين التكلفه بتاعتها وقالولي بتدفع مره واحده ف متقلقش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعت للاستاذ محمد ولا حضرتك تتواصلي معاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنا عاملين كمان api integration crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اوكذ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا نسيت جهاز الخطوط الارضي 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جهاز الخطوط الارضي هنتشك عليه ان اكستنشن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7450 7451 7452 7453 بيطلعو منه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد معموله بس نتاكد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونشيل 7448 خالص منه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و 7447 زي ماهو بيطلع من اي حاجه زي ال gam"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Gsm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الانى ديك تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الانى ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خط واحد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده كان فيه خطين ف جهاز الخطوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلمي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بنكتب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "٠١"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "٠٣"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هجرب من تحويله و نشوف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشكرك تاني لصبرك ودعمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "contact",
      "sender": "7452",
      "content": "0114666686"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "0112463339"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه ارسال واستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على الرقم الموحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "920014311"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه هيطلعو من الرقمين عادي والاستقبال على ٩٢٠٠ ويشتغل ال سمارت كيو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مدام حضرتك جربتي انا يعني بكون راضي جدا طبعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى اى حاجه تانى اقدر اساعد حضرتك فيها بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "920014311"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Team a 7450 549659908"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Team o 7453 543006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Team d 7452 536363568"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Team c 7450 543005124"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tele sales 7454 543002241"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eman awadallah 7448 543002175"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Haidy 7449 543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بشيك عليهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم بشمهندس هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر بظبط الاستقبال حاليا و اقول لحضرتك تجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده الستقبال تمام ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده الامور تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و استاذنك تجرب فضلا و تبلغنا لو فى اى حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و منتظريين الميل عشان نشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7452 التحويله شغاله ارسال تمام استقبال بيرن مش بيوصل وبيدي بعديها برنتين الرقم مشغول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه هبص عليها من عندي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكون شاكر جداا"
    },
    {
      "role": "contact",
      "sender": "536363568",
      "content": "دي الشريحه الخاصه بيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل التحويله اون لاين ع الداش بورد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سوفت فون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اون لاين ولا لا؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخط كأنه ف تليفون برا برن حد بيكنسل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تشيك ع الخط نفسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتخرجه من الجهاز وتجربه ف تليفون خارجي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه مشكله في الجهاز ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما بيطلع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنتيست الخط نفسه اذا فيه مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشريحه من بورت ١ مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "٢ بيفصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهماني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فرع المملكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشريحه دي تيم d"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عايزه اخرجها برا ع جوال نجربها صادر ووارد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو مافيهاش مشكله هبص ع الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع نبص بصه ع الجهاز ل علي وعسي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ابص ع الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلي اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331 863 987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصلت المكالمه دلوقت ل استاذه اماني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا جرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجد تسلم ايدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يسلمك مستر هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا من اي اكونت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7448 اتشال من الادمن ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اديني دقيقه اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7450 بيكنسل بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس مشكله التحويله الي اتحلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هدخل اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام منتظره حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تاكد عليا الرقم الخاص بالتحويله دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543005124"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا تمام اشتغلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجربها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا ادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودا ادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447 ادمن بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت باعت ميل بده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي حد ادمن تاني هيتشال وكل واحد هيشوف اليوزر بتاعه بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ظبطها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفيو زاد 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا شغاله عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لومكن اتحول على بزنس شات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باقي نقطه اللايف بانل فقط هستأذنك تعمل ريمندر ع التيكيت اللي حضرتك بعتها بس عشان مننساش ب اسكرين شوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهحولك حالا للبزنس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك معك فريق البزنس شات كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعمل ريسيت باسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sherif.abdelazeem@mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيجي الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبدخل احط الباسورد بيجبلي نفس الماسدج ومش بيتكريت الجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Bevatel@123"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب الباسورد ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع اغيره ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قولت اعمل ريسيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تغير الباسورد من داخل الحساب من الاعدادات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رجعت الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Bevatel@123"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بالنسبة الى الريست فهتابعها مع المختصين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ياريت عشان كل شويه بينسو الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف للازعاج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ابدا ولا يهم حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ارجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاول ف الموضوع ده متنساش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بالفعل بلغت بيها القسم التقنى و لكن هم اليوم خارج الدوام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بكرة ان شاء الله هنتظر منهم الرد و خيرا ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تحديث الداش بورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التقارير واللايف شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقصد لايف بانل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشوفها لحضرتك حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الريبورت تم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هظبط اللايف بانل وابلغ حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم الحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لم يتم الحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اسف كان مكيش عندي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحت امر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحت امرك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعزك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك؟"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش انا اسف بس ممكن نوقف ال ivr من علي الشرايح مؤقتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس بسرعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال acc 1091 صح كدة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بس هتاذنك لو هنعمل خطةه زي دبه محتاجين حضرتك تبعت ميل من الايميل الموثق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Support@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا هنوقفها ٥ دقايق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان مكالمه كود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الايميل اللي هنبعت عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وواقفين عليها وهنرجعها علطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات معايا هوضح لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فيديني اوقف انهي 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فين ال٣ شرط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا الجهاز ف السعوديه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف مطر اعمل دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا معايه الادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مفيش edit"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7451"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هعمل edit"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هغيرها ل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ماشي صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غيرتها وبرن بس لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هي مدخلتس ولسه ivr"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رجعتها تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مبقاش يدخل حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال ivr عموما على الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رجعتها تاني اشتغلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشكلتي بقي ف ال ivr الي بيطلع علها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايزه يرن عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهماني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ال acc تاني معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده اعتقد تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جربي كده معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حقك عليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تمام كدة حضرتك بقي اعلي التحويله علي طول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشكرا بجد انك علمتيني دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا طبعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعزك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معايا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحقك عليا ف التاخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت مع بزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لزوقك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ولايهم حصرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكرلله واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكله لازالت قائمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيجي على الميل عادي ولاكن الباسورد مش بيرضي يتغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك ممكن تكتب لي ايميلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش ميل معين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده كله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب من عندك اي ميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيجيلك الايرور ده والرساله بتوصل بس مش تعرف تغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام حالياً في مشكلة في تغيير الباسوورد من الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقدر تغيره من داخل المنصة بدون مشاكل أو ترسل لي كل الإيميلات اللي تحتاج تغيير الباسوورد لها وانا بغيرها لك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من هنا داخل المنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف طريق للحل باذن الله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن شاء الله بتتحل المشكلة قريباً المطورين شغالين عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو ظهرت معك المشكلة أرسل لي الإيميلات وانا بحلهالك فوراً استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام شكرا لحضرتك واسف ع الازعاج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا واجبنا 🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بناءاً على رد ميتا فنقدر نضيف أرقام بدون مشاكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "20 additional WhatsApp Business Accounts have been granted to this business. This business can now create 40 WhatsApp Business Accounts."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف منفعش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوريك يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف لازعاجك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ضيف الرقم وانا معاك اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال معاك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام ممكن تمسح اب teamd"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتعملها تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسم بالظبط Team D"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الآن من الواضح أن فعلاً لم يقرأ الزيادة هنفتح تيكيت الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Team A ربطناها امبارح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للعلم بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف لو هتفتح تكت اعتقد محتاجه من عند تيم d"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مش ده الرقم الي عايزين نحطه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للعلم فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الي شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام انا أرسلت لهم تيكيت بيوضح للفيسبوك أن بعد الموافقه على زيادة الأرقام لم يظهر على الحساب بعد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/direct-support/case-detail/8614491831914284/?force_full_site=0&business_id=241862235603815"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب بيترد عليها امتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك تتابع معهم أول ميوصل رد بلغنا للمتابعة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرد هيكون اليوم أو غداً إن شاء الله على نفس اللينك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او امتي اجرب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اليوم أو غداً بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على كل اب هيبقي نفس التكت وكده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بإختصار إن شاء الله استاذ هاني التيكيت هتكون مرة واحدة فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه جالي ٤٠ كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله تعالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب فيه اخبار عن ال api يا بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يا استاذ هاني مثل ما أوضحت لحضرتك في إجتماعنا مع حضرتك أن و م/ أحمد رمضان أننا هنحاول ننفذها من خلالنا سريعاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لأن لو ما قدرنا ننفذها من خلالنا هنحتاج مطورين يقوموا بتنفيذها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فحالياً شغالين على هذه الجزئية وبنخبرك بالأبديت قريباً إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يقويكم يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله تقدرو باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في شيء آخر أقدر أساعدك فيه حالياً؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في إمكانية حضرتك ترسل لي ايميل عند حضرتك على HubSpot لأني هحتاج أجرب أعمل خطوة الـ HTTP من الشات بوت وأتأكد أنها بتوصل بالشكل الصحيح على حساب حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله ده احلي طلب بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا ليك ولتعبك ده اولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشكرا لاهتمامك وزوقك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي من غير داتا عادي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان ابعتلهم يكريتولك ميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي نعم ما في مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكرة أني لما أجرب أرسل بيانات من خلالي كبيفاتيل محتاج اشوف هتوصل صح ولا مش هتوصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عنيا حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعنلهم حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام منتظر حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيتعمل خلاص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mashroo3ksales9@gmail.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Bevatel@1234"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المفروض وصل ايميل هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mashroo3ksales9@gmail.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mash$sales852852147"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باسورد الايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان مفيش حاجه توقف حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للأسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "063350"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام فتح هنشتغل عليها مثل ما خبرت حضرتك وهتابع معاك إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك مازلت متاح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه يا فندم مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غير متاح ليا انشأ API"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو خبر حلو قوله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عشان اكونت مش ادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي الطريقة ممكن تقوم بيها من خلالك فضلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت انشات قبل كده api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عامله مجاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك ممكن تشيك على الخطوات اللي انا بعتها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وجاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملته فعلا وبعته للبشمهندس رمضان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعتهولك حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا جربته مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تنشأ واحد جديد من الخطوات اللي في الـ PDF"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تدخل معايه any desk ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان تشوف الصلاحيات الي عاوزها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان تشوف تفتح ايه ومتفتحش ايه ف ال api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "886 153 807"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بدخل الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "pat"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام تسلم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حبيبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلاص كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اتأكد من الـ Scopes دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "crm.objects.contacts.write"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تقبل مرة أخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعت مرة أخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "886 153 807"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام موجوده فعلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب خلاص كده طلعت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هخبرك لو احتاجت شيء آخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله الامور تبقي تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده لسه متردش عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسة متمش الرد من قبل ميتا بما ان التيكت لازالت مازالت مفتوحة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشكرك لتعبك وسعيك ف موضوع الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا وسهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استفسار لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ليه في المكالمه كل شويه صوت صفاره بتطلع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا وسهلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعزك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في تحويله واحده ولا كل التحويلات وامتي بتسمع صوت الصفاره هل طول المكالمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل التحويلات طول المكالمه اه كل شويه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على جهاز الشرايح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علي الجهاز ال فاتح عليه التحويله ال فيها المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا دي موبايلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في مكالمات الشرايح فعلا كلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331 863 987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاجه بسيطه كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا غيرت الشريحه ف جهاز الخطوط من بورت ٢ ل ٤"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عادي ولا فيه اعدادات لازم تتعمل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان الرقم 543006357 الي 543003850"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بدل الرقمين ."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مكان بعض ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مكان بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حضرتك كنت عامل تخصيص ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ماهو كدة التخصيص هيختلف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي كان بيطلع رقم الاولاني هيبقي بيلع بالرقم الجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فازلازم نغير بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن نعمله على الرقم الجديد لو تسمح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان الرقم 543006357 الي 543003850"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم نخش علي الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جهاز الشرايح مفتوح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحضرتك معايه اني ديسك فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا انا وصلت للمكان الصح 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم ايدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ويبقي فاضل مشكله الصفاره الي بتطلع تقريبا كل دقيقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو في مشكله ممكن فيديو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و نجرب دي كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الصفاره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترفرش حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كلهم من مصر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الداش بورد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو فيه اتنين تيم o"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والرقمين غلط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منتظراك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متكرره كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543003850"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "contact",
      "sender": "543003850",
      "content": "ده بتاع تيم 0"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيروح للتحويله ديه 7453"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التكراو اتمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نشوف يقي الصفاره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بسمعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتظهر لينا وللعميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل التحويلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومكنتش مكالمه داخلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كانت على موبايل سعودي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل التحويلات على موبايلات مختلفه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكمان لما كنا منزلينه ديسك توب كانت نفس المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اقولك تجربي على اي تحويله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه يا ريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7448"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هشوف تحويله و اجرب معاها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://www.bevatel.com/softphone"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ننزله و نشغل التحويله و نجرب فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك وقت تكون جاهز بلغنى عشان نجرب و قولى رقم التحوبله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معاك براحتك خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام خجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على نفس الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331 863 987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بلغنى بس لو لسه بنسمع حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر اول ما حضرتك تتصلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب نرد فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الشبكه هي هي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقت لما تظبطها عرفنى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "براحتك خالص تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منتظراك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7452"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7451"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك متاحه الان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه معاك ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نجرب على ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هى فاتحه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سمعتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سامعه الصفاره ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لحظات اشوفها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرك معايا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على الواي فاي عادي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7448"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هترني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه لحظه فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان اسجل اللى بيحصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك محتاج البزنس شات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حولت حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده مش هينفع خالص والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب الان بتكون تمام معاك المنصة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرد من ميتا انهم مش متاح يرفعو لحضرتك من خلالهم في الوقت الحالي الحد الخاث بالارقام و لكن بيطلبو من حضرتك تقوم بفتح الف محادثة على الاقل عن طريق ارسال قوالب للعملاء الخاصين بك في خلال مدة اقصاها ٣٠ يوم و وقتها بيتم رفع الحد بطريقة اوتوماتيكية من طرفهم و اخطارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني اعمل كمبين مثلا للالف عميل ب تمبلت واحده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط بس يفضل تكون التيمبلت جودتها عالية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك تكون تمبلت ماركتينج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا ايه مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تكون ماركتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو على اول فئه مينفعش ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يفضل تكون ماركتنج نوع القالب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخوف بس عملاء تعمل بلوكات ف الرقم ياخد بلوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا فاهم حضرتك بس الطلب دا من الفيسبوك عشان يقومو بتقييم استخدامك كشركة للواتساب بيزنس api و هل بيكون مناسب ليك زيادة حد الارقام من وجهة نظرهم ولا لا و يفضل و حضرتك بترسل تكون ارسلت لعملاء مهتمين فعلا بالمنتجات اللي حضرتك بتقدمها حتى لو ارسلتلهم قبل كدا لتفادي الحظر من طرفهم و بالتالي تفادي حظر الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تكون التكلفه قد ايه لو الف عميل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتكون ١٥ هلللة للعميل الواحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ويتفتح الليمتد ل ٤٠ رقم او ٢٠"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا رقم كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واكيد هيتفتح اتوماتيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ردهم على التيكت انه هيتفتح اوتوماتيك من طرفهم و هيبعتلو لحضرتك اشعار على الايميل و حساب مدير الاعمال و لكن مش موضحين الحد اللي هيزيد كام رقم لكن اعتقد هيكون العدد اللي قدمنا عليه بالغالب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد ما بتقوم بالارسال بيتم التحقق من الفيسبوك بعد فتح ال١٠٠٠ محادثة و ان وجدو انن لا يوجد مشكلة بيتم رفع الحد بشكل تلقائي من طرفهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف بس ارجو التوضيح مشكله زي ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بمعنى انه محصلش ريبورت للرسالة مثلا من اشخاص كتير او ان ميكونش حصل بلوك للرقم الخاص بحضرتك بسبب الحملة من ارقام عملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكمبين من الرقم الموحد ولا من اي رقم مربوط على المنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المهم يكون الرقم متواجد بحساب مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني ال الف تمبلت بحوالى ١٥٠ ريال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اه حوالي 150"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا وسهلا بيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصلنا للاخر علي رد الميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنت عايز اعمل كامبين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف كنت محتاج مساعده منكم لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح اكثر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اعمل كمبين واتساب وعايز اعمل import"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للفايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ب label معينه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحيث يبقي يتمسح بعد كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس حضرتك تقصد تمسح الكونتاكت ام تمسح الليبل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما اعمل الكمبين همسح الاتنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب مسح الكونتاكت راح يكون من الصفحه لوحدها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعنى المسح بيكون كل 15 عميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اما الليبل فبيكون مسحه طبيعي مباشر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مينفعش كله مره واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف حتى الان لا غير متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتحول على كول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندسه سما"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحولك للكول سنتر حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندسه سما ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي اولا الريبورتات فيها مشكله ومش كلها بتظهر ثانيا موضوع الصفاره لسه مفيش اي جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش مداومة اليوم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن نشوف موضوع الرويبورتات وساعه الصفاره هستاذنك تشوف الشات عشان تفهم الكيس من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فضلا ارسال طلبات حضرتك بخصوص التقارير عبر الايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "support@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع توضيح رقم الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "acc1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخصوص الصفارة ارسلي اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على جهاز الخطوط ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا احتاج ع التطبيق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على الموبايلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كده بقول لحضرتك تبص ع الشات عشان تعرف الكيس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هرسلك اسكرينات تتأكدلي منها من داخل كل جوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده للكمبيوتر وبرسلك للجوالات الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للجوالات كالأتي : \\"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم تعطل خاصية ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "warning Beep"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي الي بتعمل الصوفاره ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب ف انتظارك ولو المشكلة لسه مستمرة راسلنا مرة اخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وممكن تشوفلي الكود عشان المكالمات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتقطع شويه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده من الانترنت عند حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخط الارضي تمام بس جهاز الشرايح اعتقد فيه مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف ممكن تبص عليه بصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا شيكت تحويلة والاتصال كان تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صاحب التحويلة شابك ع اي انترنت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بمعني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخلل من انترنت الموظف وليس الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كلهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو شابكين ع نفس الانترنت يبقي الاشكالية من الانترنت اللي شابكين عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا طبعا على شبكات مختلفه خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف عشان كده كنت يقولك ممكن تبص بصه على جهاز الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل موظف يرسلنا ع واتس اب الدعم نشيك مشكلة الانترنت عنده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بقول لحضرتك موبايلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكل موظف يرسل !!!؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يافندم يراسلونا ع واتس اب الدعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول مره حد يقولي كده بصراحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف انتظارهم ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتشرف باسم حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مصطفي مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا ليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت محتاج مساعده من فضلك عشان هغمل كمبين على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل اتتمت عمليه رفع ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "contacts"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنجاح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا بسال قبل الرفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ماشي صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاختيارات صحيحه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جهت اتصال جديده تاني واحده مش فاهمه فعملتها رقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والاخيره عايزهم على ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاول بيكون قبل الاخير و الى هى تعديل على القديم و اضافه الجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التانيه انه بيحدد على اساس الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التالته و هى الليبل ولو ضايف ليبل على الملف فممكن ماضيفهاش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا الاول عايزهم جداد هعمل الكمبين وامسحهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ضايف نفس اسم الليبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة لرفع الكونتاكتس على المنصة الفيجديو دا موضح الطريقة بطريقة مبسطة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتفضل كده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بقالها اكثر من ربع ساعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك ترسل الملف اللي بيتم رفعه حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضغط close"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مفيش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وممكن تعمل حضرتك ريفريش وتعمل import مرة تاني وتاكد معي اذا لسه نفس المشكلة دي ظاهرة مع حضرتك ولا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش حاجه رفعت للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ظهرت مع حضرتك نفس الرسالة السابقة لما حاولت تعمل import مرة تاني ولا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش حاجه رفعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رفعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وسبته ياعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ساعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تبعتلي الملف اللي بتحاول ترفعه بالمنصة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على label adv"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس احمد رمضان بيقول لحضرتك ممكن ترسلي Anydesk هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن باسورد ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "any desk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلاص تمام دخلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش باسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ملف جهات الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب نفس الخطوة بتاعة paste values only"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الكلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عايزهم جداد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب مختارناش ال label"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده لازم عشان يتمسحو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو عمل ابديت على ارقام موجوده ؟؟؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاه هما متسجلين علي dev"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه 4 اراقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا عايز افصلهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابقي اطير دول من غيز ما اطير الي فات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما اجي امسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك هيه مفصوله فعلا عن طريق ال labels"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا فاهم قصد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتقولي فيه ٤ ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما اجي امسحهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتمسحو بالشات بتاعهم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي جهة اتصال هتتمسح هتمسح المحادثات بتاعتها كلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب وال٤ دول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال 4 دول حصلهم تعديل من جهة الاتصال اللي اترفعت دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فلما يتمسح هيتمسح برضو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مادي كارثه فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو فيه كريت ديت النهارده هتتحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي كده اول ٤"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا فكرت وانت نفذت 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ابقي معايه اعمل الكمبين بسرعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان داخل ميتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدلله مبسوطين بخدمة حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعزك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح كده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بسم الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "افهم ايه بقي 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نستني شويه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحد ماتبعت للعملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ك استفسار لو تسمحلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتقعد قد ايه عشان تتبعت ىاقدر امسح الارقام امتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تمسحهم كمان ربع ساعه ان شاءلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مسحتهم بس الارقام طبعا اتغيرت ف معرفتش وصل لكام وكام لا وكده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشوف في مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التمبلت اتبعت كام مره ولا مفيش الكلام ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تتاكد من مدير الاعمال اه كام رسالة تيمبلت اتبعتت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منين من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من التمبلت نفسها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من خلال مدير الواتساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "886 153 807"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل الطلب فضلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي الوحيده الي معموله ماركتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مثل ما واضح من هذه الاسكرين شوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الأرقام واضح تقدر ترسل كم تمبلت في اليوم واستهلك كام بالضبط؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه تمبلت واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي عملت بيها الكمبين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اعرف اتبعتت قد ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عارف ان الليمت بتاعي الف تقريبا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اي رقم اشتغلت؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "9200"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكله اني لما مسحت الداتا ف ارقام التقرير اتغيرت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واضحة الأمور الآن مع حضرتك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف مش عارف وصلت لمين وموصلتش لمين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني المفروض ابعت ١٠٠٠ تمبلت عشان يافتحلي لمت اضيف ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضح لي مسحت الداتا فين بالضبط؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المنصة؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مسحت الكونتكت من المنصه اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يعني اللي حدث بالضبط هو أنك أرسلت حملة دعائية أمس وما تعرف وصلت لمن وما وصلت لمن بالضبط صحيح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو للأسف لأن حضرتك مسحت الكونتكت من المنصة ما راح تعرف لمين وصلت ولمين ما وصلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن طريقة العمل اللي بقترحها على حضرتك لتقوم بإرسال الكامبين للأرقام بشكل صحيح بدون تكرار وإزعاج للعملاء كالتالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك هتقوم بإضافة الأرقام على المنصة وكل مجموعة أرقام مثلاً 1000 أو 500 رقم لها label معين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أثناء إرسال الكامبين في آخر خطوة بتختار ترسل للعملاء اللي لهم label معين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل يوم بترسل لمجموعة لها label معين حتى يتم زيادة الليميت من الفيسبوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وفي هذه الحالة بتكون أرسلت للعملاء بدون تكرار أو إزعاج للعميل بأني أرسلت له مرتين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محدش قالي دي بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من الواضح في تقرير الإشتراك الخاص بحضرتك أن الحملة الدعائية وصلت لـ 476 عميل من أصل 404"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولكن شييت يوضح لمن وصلت الحملة الدعائية ولم لم تصل غير متاج للأسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا الي تحتيها بقي 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "379"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي نعم بالضبط بعتذر منك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خالص والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي دول الي وصلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان انا كنت رافع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "404"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فهمت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اعتقد ده للي وصلهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني كنت رافع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف ممكن دي يكون بيسمع للي وصل بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كده اتحسبو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو بالفعل بيقرأ وصل لكم بالضبط من إجمالي الشهر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسمح لي أوضح لك أننا كبيزنس شات بعد المحاولة لا يمكننا توفير ربط مباشر مع HubSpot من خلالنا."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقدر تستخدم الـ API الخاص بنا بإرسالها للشركة المطورة لنظامكم لإجراء عملية الربط.أو يمكن دراسة إمكانية تدخل مطورينا بعد الحصول على موافقة إدارية، وهذا يتطلب وقتاً وتكلفة مالية إضافية."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في خطوة ممكن نقوم بها وهي إن الشات بوت يسجل أي عميل بيتواصل معنا على المنصة في جوجل شييت وأنا لاحظت أن HubSpot ممكن تضيف عليه كونتاكت عن طريق إضافة شييت فوقتها ممكن تضيفهم بشكل شهري أو اسبوعي. المنصة بتحفظ في الشييت وحضرتك بتضيفهم بشكل يدوي على HubSpot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معنديش مشكله من التكلفه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اعرف التكلفه قد ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتخلص امتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واحنا معندناش مانع خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أي نعم مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخصوص هذه الجزئية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحول حضرتك الآن لمدير الحساب بيراجعوا هذه الجزئية وبيشيكوا مع المطورين إذا في إمكانية لعملها في الوقت الحالي أم لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف الحال؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك فريق مدير الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سيتم ارفاق طلب حضرتك للاداره وهنرجع لحضرتك مره اخرى حين وصول الرد الينا بالتفاصيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتعاونك وسعة صدرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب يترد عليا امتي لاني ف الموال ده من فتره كبيره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومخدتش عقاد نافع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبعا احنا مقدرين ان الموضوع من فترة كبيره بس زي ما فريق الدعم وضح لحضرتك ان الربط غير متاح حاليا مع خدمة البزنس شات ودا هيكون ريكويست مخصوص لحساب حضراتكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنعتذر عن التاخير وباذن الله يوصل الرد في اسرع وقت اذا في امكانيه من عدمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وربط مع زوهو ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف الحال؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعتذر عن التاخير في الرد نظرا لانتهاء الدوام امس من الساعه السادسه مساءا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برجاء توضيح اليه الربط مع الزهو بخصوص الكول سنتر ام البزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليني طيب هرجع للمطورين في جزئىة الربط مع زوهو وهرجع لحضرتك خلال اليوم باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده حل بديل لو منفعش مع hubspot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زوهو بردو حاليا بالنسبالنا زي hubspot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كدا بقول لحضرتك هشوف المطورين بس هلي هينفع يطلع API لزوهو ولا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله علي مدار اليوم نكون وصلنا لحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجووووك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا راجعت مع بشمهندس احمد عبدالحليم مدير العمليات وبلغني ان المطورين بلغوه ان امكانيه الربط مع زوهو هتكون متاحه في خلال الاسبوع الثاني من شهر سبتمبر باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حضرتك زي ما قولتي الزوهو زي هاب سبوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف كده هنربط هاب سبوت ؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا يافندم دا مكنش قصدي انا اقصد ان الربط مش جاهز مع زوهو حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه هتبقي متاحه في شهر ٩"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف دا لسه مجاليش رد عليه من المطورين وعلي ما اظن ممكن ميكونش متاح خلال السنه دي علي الاقل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتبقي متاحه في ٩"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا بخصوص الزوهو hubspot لسه منقدرش نحدد موعد ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله تاني اسبوع من شهر 9 يكون كل الامور تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مستني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيترد عليا امتي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتحول على بزنس شات واستني تليفون منكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر جدا علي التاخير في الرد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تتابع معانا زي ما وضحت لحضرتك في تاني اسبوع من 9 بخصوص الربط بزوهو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا مستني اهو رد هب سبوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هينفع ولا وامتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هب سبوت مظنش ان ممكن يكون في رد قريب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هستاذنكم حولوني على بزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر لحظات بحول المحادثه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا هعمل كمبين على واتساب على ليبل تارجت تمام بس ده فيه لايف شات وواتساب وكده الكمبين دي مش بتوصل للواتساب بس واللايف شات حتي لو متسجل رقم مش بيوصل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك معك فريق البزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح اكثر عن الرقم متسجل ومش بيوصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وزى ما فهمت حضرتك بتسأل عن اذا المحادثة على واتساب مازالت مفتوحة ام لا بترسل الكامبين له او لا صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقائق فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قمت بالتجربة من خلالى وهى تعمل بلا مشاكل ممكن حضرتك تتبع الخطوات الموجودة في الفيديوفضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو المشكلة ما زالت موجودة اعلمنى فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتكون عدد العملاء اللى فتحوا المحادثة وردوا على التيمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبتفضل شغاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدي انها بتعد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم هي بتفضل تزيد حسب تفاعل العملاء مع التيمبلت المرسلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فهمت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب انا هراجعها دلوقتى من خلال المنصة عند حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه بتاع ١١٢ طلبات مش باسم حد وبيختفو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتعمل حاجه ؟ 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كل دة يدوبك لسه بفتح المنصة براجع محادثات استاذة ايمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل دة ولسه معملتش اى تغيير في الاساين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصل بلاقي ١٠٠ مش باسم حد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعد كده بيختفو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كل اللى هعمله حاليا هحدد 10 محادثات احولها على استاذة ايمان واشوف المشكلة موجودة او لا وارجع تانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز امسح ده بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش الي تحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بتريد مسح اي بالضبط الرقم والمحادثة الخاصة بواتساب؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه واتساب فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لايف شات لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش معمول ميرج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملنا كمبين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس جبنا ارقام من بره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف سمعت معاه على اللايف شات ف نفس الكونتكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا انت فهمت علط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الناس على لايف شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما عملنا import"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعتنا كمبين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاتنين اندمجو ف بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملت new contact"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب بص معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا دلوقتي عملت ديليت تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع نرجع باك اب للصبح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحيث كل الي اتعمله ديايت يرجع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او باك اب لمن ساعه بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي بيتم حذفه من المنصة لا يمكن استرجاعه للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات فقط معى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علي مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بناءا على ما تم فى اخر اجتماع بننتظر حضرتك غدا للتواصل واكمال الاجراءات المتفق عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بيدخل ال٣ ولاكن هتلاقيها attribute"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا ليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نحن غير متواجدين الان . يمكنكم ترك استفساراتكم من خلال الايميل social@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده اول سؤال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفتحلي لمتد ل ١٠ الاف بس بردو مش عارف اضيف ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و عليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا و سهلا بك يا استاذ هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا وسهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعت سكرينات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسكرينات بخصوص ان خط اتفتحله الليمت اليومى ل 10 الف و صورة ان مش قادر تضيف رقم جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعمل كل ده عشان اضيف ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متضاف كام رقم بالفعل على حساب مدير الاعمال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "2"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و الحساب موثق اكيد صحيج ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه حولني علي بشمهندس سباعي من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مساء الخير يا استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ميتا زودت الليميت لحضرتك لـ 10 الآف على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس زيادة الأرقام نفسه لم يحصل صحيح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مساء النور الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب انا وانت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واضح بالصور فوق للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والرقم التاني رابطينه بس لسه مستخدمنهوش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف طبيعي الليمتد بتاعه ١٠٠٠"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اشوف بالـ any desk الوضع لو تسمح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشوف متاح الان ام لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش لو امكن كمان ساعه لانه مش قدام الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ولا يهمك استاذ هاني خذ وقتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش لحد ما الجهاز يتوفر ده طبيعي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الؤسالة هذه بننتظر وما بنرسل أي حملات دعائية على الرقم مرة أخرى حتى ترتفع جودة الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو كده ممكن بلوكات او سبام من الكمبين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بظبط بيكون سببها ممكن سبام من العملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او حضرتك تعديت الحد اليومى لارسال الرسائل الاعلانية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الان بتحتاج حضرتك تنتظر بعض الايام بدون ارسال حملات حتى تعود جودة الحساب مرة اخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول ما يبقي متوفر اني ديسك هبعته لحضرتك فورا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع الساعه ٧ متاح معاك هروح الشركه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لا مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابقي ابعت بردو واسال عليك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام احنا متواجدين لحد الساعة 9 بنتابع مع حضرتك مشكلة اضافة الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ممكن كود انى ديسك فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "886 153 807"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس سباعي مش متاح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مهندس سباعى انتهى دوامة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان عارف ان معاد الدوام قرب ينتهي ف يكون اسرع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "(No title)"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Thursday, July 25 · 8:30 – 9:30pm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Time zone: Africa/Cairo"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Google Meet joining info"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Video call link: https://meet.google.com/nmv-wewz-dmd"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Or dial: ‪(ZA) +27 10 823 0320‬ PIN: ‪262 944 569 3684‬#"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "More phone numbers: https://tel.meet/nmv-wewz-dmd?pin=2629445693684"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بناء على الاجتماع تم ارسال تيكيت للدعم الخاص بميتا لمراجعة مشكلة زيادة الارقام وبننتظر رد منهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي دي كده المكالمات الي دخلت على الرقم الموحد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح النور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش الرقم الموحد مرتبط ب الخطين الارضي ع جهاز الخطوط؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقا دي المكالمات اللي بتدخل ع الرقم الموحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مينفعش التقرير يقولي من بره كده كام مكالمه دخلت عند c وعند d من برا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي مافيه تقرير لكل كيو فيه تقرير لكل ايجنت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "distribution by agent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقصد كدا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هي دي بتاعت ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "agent summery"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خاصه بكل تحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "all details about each extension"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ده بيقول على الخط الموحد فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد بيقول كله خط موحد وشريحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول صوره حضرتك بعتها موجود فيها الكيو الخاص ب الرقمين الارضيين الشابكين ع الرقم الموحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقا دي المكالمات الوارده ع الرقم الموحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمت قصدك بس انا كان قصدي هل فيه حاجه تديني سكور مجمل للرقم الموحد لتيم c بس مثلا كام مكالمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كانه هو هو بس اتفتط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم قصدي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ف الاول تحدد الكيو دا بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيدي لحضرتك رقم للمكالمات اللي دخلت ع الكيو دا بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه هيحدد انهي تيم بقي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدل ماتحدد كل الكيوهات الموجوده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيحدد المكالمات اللي دخلت ع الكيوو دا اي ان كان التحويله اللي جوا الكيو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "م التيم دا مجرد اسم التحويله اللي حضرتك غيرتو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والتحويله موجوده جوا الكيو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اسف بس ممكن ريكورد سريع كدا عشان افهم اكتر واطبق وراك شكرا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واضحه كدا ي مستر هاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كتر خيرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اسف محتاج البزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من فضلكم لسه موضوع تغيير الباسورد مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك توضح بس حاليا هل المشكلة متعلقة بايميل تسجيل دخول معين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي ايميل لو اتعمله فورجيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيجيب ايرور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيجي الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولما بتدخل الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيرضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا خطا بالسيرفرات حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك ترسل الايميلات اللي فيها مشكلة وبراجعها لحضرتك وباكد معاك بخصوص تثبيتها بالسيستم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Heba.hesham"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت عشان الموضوع ده بقاله فتره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبلغت بيه كتير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله الامر بيتحل في اقرب وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هستاذن حضرتك بس في ايميل تسجيل الدخول كاملا اللي فيه المشكلة حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نشوف باسورد لده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب حاليا بالباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Bevatel@123"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ظبط الامر مع حضرتك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو واجبنا يا فندم"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اتواصل مع بشمهندس سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك اتفضل كيف أقدر أساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح النور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس سباعي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أيوه معاك يا استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حياك 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايزين نربط ب جوجل شيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الماسدج دي بتجيلي من المتصفح العادي والخفي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما بتجرب من جوجل شييت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب ايميل بدويمن جوجل زي الـ gmail وتعرفني ايه النتيجية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جربت امبارح بس طلعلي بردو نفس الماسدج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو امكن حضرتك تجرب من عندك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا رابط جوجل من خلالي وتمام حالياً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب تضيف أي اكاونت تابع لجوجل من متصفح خفي وتعرفني النتيجه وانا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منتظر حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص انا بحاول اكريت ميل بس مش قابل اي رقم اصلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا هيشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس عشان مينفعش ادخل حسابات شخصيه فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تعمل الشيت من حسابك الشخصي وتعطي الـ full access لحسابات أخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش ممكن تدخل معايه اني ديسك نشوف رد التكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احد ما اعمل كونكت بالاكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "917 615504"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التكت لسه متردش عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات وبدخل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه متردش عليها ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من يوم ٢٥"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك ممكن تبعت لي سكرين شوت منها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك هتاخر عشان هياخد الجهاز ويمشي بس🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "917 615 504"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر منك مشكلة في الـ Any desk بحلها الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جزيلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معملناش كمبين ولا اي حاجه من ساعتها والدنيا تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لسه الكوالتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا قمت باستعجال التيكت مع ميتا و بالنسبة للجودة يفضل استخدام الرقم لفترة و محاولة عدم الحصول على حظر او ريبورت من العملاء فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استخدامه ازاي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا فعلا بيجيلنا طلبات عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشغال عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقا مفيش مشكلة بنحتاج يكون لفنرة فقط لا تقل عن اسبوع مثلا خاى يتم رفع الجودة من قبل مبتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بطلنا كمبين خالص وفعلا محطوط على الويب سايت والناس بتتواصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقا بننتظر في الوقت الحالي ان الجودة يتم تعديلها من قبل ميتا حسب feedback العملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش ممكن اتصال من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا غير متاح الاتصال للاسف وقت ما بكون متاح بتواصل معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ياريت اول ما يبقي متاح ابعتلي جوجل ميت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك نسيتني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش راضي بحسابي الشخصي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "….."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1368 362 779"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الماسدج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدخل الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه كنت هقولك اكيد فيه اكسس عايزه تتظبط ف الجيميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك ايميل آخر لأن ممكن تكون مشكلة ايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جربت كذا ايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليني اراجعها من خلالي وهرد على حضرتك اليوم لأني مستخدمها قريب والمفترض انها شغاله والعملاء ما حد اشتكى منها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب حضرتك هتطول ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لأ هرد عليك اليوم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عيني حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه جديد يا هندسه 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا لسة بجرببس واضح معايا من اكونت خاص بيا ان نفس المشكلة موجودة فبجرب من اكثر من حساب و ببلغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو المشكله عند الاغلب هتتحل ؟ هتاخد وقت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي باذن الله هتتحل او هنعرف سببها و نتفاداه في عملية الربط و باذن الله مش هتاخد وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب انا في انتظار حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Any feedback ?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا انا قمت بالتجربة من اكتر من حساب و اتضح ان في مشكلة بالربط مع جوجل شيت و تم اخطار المطورين بالامر و جار تقصيه لحله باذن الله و فور وصول اي جديد من طرفهم ببلغ حضرتك فورا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتحل امتي ان شاء الله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن لما حد يوصل الصبح يكلمني ضروري وبسرعه عشان نشوف القصه دي لاننا بقالنا فتره وعمالين نعمل ف تكت واتنين ورد واتنين ومفيش نتيجه من فضلكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام دقائق وهتواصل مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتواصل معك على نفس الرقم استاذ هاني؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هتصل حالاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "917 615 504"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات وبدخل الكود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معاك مفيش مشكلة منتظرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حط خبرتك كلها ف التكت دي عشان يفتحو الليمت والنبي 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عيني حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم عينك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "App team a مربوط عليه رقم للعلم بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موجود عليه 2 زي ما هو واضح صح كده؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منهم الرقم اللي وصل لـ 10 الآف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التيكيت هذه أنا وضحت فيها الـ case بالكامل لميتا وهننتظر رد منهم علينا فيها على هذا اللينك: https://business.facebook.com/direct-support/case-detail/7544899705619240/?force_full_site=0&business_id=241862235603815"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كده مستغرب ليه اتحط الخط الجديد ومتحطش الي زاد الليمت. بتاعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال app الي اسمه mash ده الي عليه 9200 والي زاد عليه الليمتد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كده؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "App id Mash"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش تيم a"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام اللي انا اخترته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللينك المباشر للتيكيت : https://business.facebook.com/direct-support/case-detail/7792852394097313/?force_full_site=0&business_id=241862235603815"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا كل التكت الي فاتت بتتعمل على الرقم الي كان لسه مضاف مش الي اتفتح عليه ال ١٠ الاف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو استاذ هاني هذا واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بتابع مع المطورين بخصوص جوجل شيت وأول ميوصل رد هبلغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم يا استاذ هاني أنا كنت فاتح التيكيت مع قسم تاني بهدف تحويلها للقسم الصحيح كالعادة بس ده محلش لأن أي تيكيت بنفتحها increase whatsapp numbers بتتقفل انه تمام تم الموافقه عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارسل لي any desk وانا بتابعلك الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب والحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1368 362 779"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظة وبدخل معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام App name mash الي اتفتح الليمت الاكونت من بره mashroo3k"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس سباعي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك فاتح البرنامج؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "917 615 504"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل فضلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كده صحيح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بناءاً على رد ميتا في التيكيت القديمة المفترض أن هنا الأمور بتكون تمام:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/direct-support/case-detail/7907585222644434/?force_full_site=0&business_id=241862235603815"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة ممكن سكرين شوت من المكان اللي احنا فيه دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه معلش انا اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يردوا اليوم ارسل لي لو ردوا عليك انا متابع معك يا استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بجد لان الموضوع طول جدااااا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منتظر معك طوال اليوم في حالة تم الرد من خلال فيسبوك عرفنى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب والمطورين بلغو حضرتك امتي تنتهي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارسلت لهم ومنتظر الرد مجرد وصول رد منهم هبلغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Any feedback please"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازالت بتابع معهم و لك يصلني رد نهائي حتى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ردو على التكت نفس الرد ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش عارف اعمل ايه الصراحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير يا استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اشوف الرد اللي وصل لو في امكانيه any desk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الرد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرد أكيد فيه اخلاف معين لأننا فتحناها مع قسم آخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك محتاج سكرين شوت من آخر رد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله ده آخر رد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهي الاسكرين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه اتاكد بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من المفترض أننا فتحنا التيكيت أمس 30/7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أي أن الرد بيكون بتاريخ 30/7 أو 31/7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اخدت بالي فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اديني لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا منتظرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشكله كبيره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا فاهم حضرتك كويس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أسمح لي نصف ساعة وهخبر طريقه تنجز معنا بدل الإنتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجوك بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك انجز مع فيسبوك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لا تقلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليني أوضح الصورة كاملة لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتصال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفيسبوك محتاج زيادة في الإستهلاك على الحساب وده اللي ممكن يتحقق في خلال شهر مثلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فبناءاً عليه أنا في حل هيشغل حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ألا وهو إنشاء حساب مدير أعمال جديد وكل حساب مدير أعمال ممكن تضيف فيه رقمين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فلو أنشأت حساب جديد اليوم بربطلك رقمين وهكذا حتى يتم زيادة العدد على الحساب الأساسي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الانشاء بياخد وقت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لكل مدير اعملل اتنين واحنا عايزين نضيف حوالي ١٠"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل حساب فيسبوك بيقدر ينشأ 2 بيزنس منجير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني لو معاك حساب فيسيوك هتقدر تنشأ بيه حسابين وتربط 4 أرقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني كدا محتاج كذا اكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان اعمل كذا بزنس منجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الأكاونت الواحد بعمل بيه 2 بيزنس مانجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فشوف محتاج تضيف كام رقم وأنا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا بقولك انا محتاج اصلا اضيف اكثر من ١٠ ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش ممكن تكلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هتصل عليك الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده رقم حضرتك +201067371373 ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ah"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقدر تنشأ حسابين بيزنس مانجر على الفيسبوك الواحد . لو محتاج حسابات أخرى هتحتاج شخص آخر ينشأهم."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ليه ظاهر عند حضرتك حوالي 8 أو 9 في فيسبوك واحد لأنه له صلاحية الوصول لهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا اللي وضحته لحضرتك في المكالمة أنه بكل بساطه هنعطي الحاساب الرئيسي الـ access كامل على أي حساب بيزنس هننشأه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هاخد الابروف سريعا ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام في انتظارك ما في مشكلة"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازيكم اخباركم ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حد يدخل معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ندفع الفلوس الي علي الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حد يسبورت معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقصد في فلوس موجودة على الرقم في حساب مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "917 615 504"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح فضلا هنعمل اى بالظبط في انى ديسك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل حضرتك عايز تدفع رسوم الحملات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه فلوس علي الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز ادفعها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونشوف قصه الكوالتي الي وقعت دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البطاقة الموجودة دي هنخليها الاساسية للرقم ولا هنضيف جديدة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه الاساسيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتثد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ثواني اسال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب جرب وادفع كدا من عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعمل ايه ارجوك الحقني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السبب عشان الكواليتي يا اما الحملات الاعلانية تعدت الحد المسموح في الايوم وتكررت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او ان العملاء عملو spam للرقم ف فيسبوك بتقلل الكواليتي بتاعت الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا عملتها مره واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف يوم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكانت الف تقريبا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقسمتها على يومين بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعديها الكوالتي فضلت زي ما هي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب نعمل ايه عشان ترجع اوجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني خايف جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الطريقة هي تفادى اى حملات الايام الجاية نظرا ان العملاء ممكن كتير منهم عملو spam للرقم فخد تقليل للكواليتى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا خلال 3 ايام بتبدأ ترتفع الكواليتيى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بنعمل اصلا والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا كنا medium ونزلت low"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ما فى الحالة دى العملاء بيعملوا spam للرقم وفيسبوك بتعتبر دة نوع من المضايقات للعملاء عشان مدة بتقلل الكواليتى ولو استمر الاموضوع بيحظر الرقم احيانا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني كده اكلم الماركتينج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واقوله فيه مشكله ف الحملات الي بيعملها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دى سبب من الاسباب ممكن محتوى الحملة مبيكونش مناسب لفئة العملاء اللى اتبعتلهم عشان كدة عملوا حظر للرقم من خلالهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك انهم استغلو على عملاء غير مستهدفين ف لما العملاء بعتت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعرفت انتا حاجه تانيه ف بلوكات وسبام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاننا مش بنعمل حملات على واتساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش الا مره عشان رفع الليمت واتقسمت على يومين والجوده فضلت زي ما هي بعدها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بظبط العملاء دول ممكن يكونوا غير مهتمين فعملو بلوك للرقم ودة سبب مهم لتقليل الكواليتى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مهندس سباعى مش مداوم النهاردة بكرة بيكون موجود إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ينفع تساعدني في ربط الشيت مع المنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقايق وبكون معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكون شاكر جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك هنا حدد الشيت نفسه الى هتشتغل عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المطلوب الان هو ان تحت كل خانه من خانات الشيت تحط القيمه الى عايز تضيفها فى الشيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا عملت كده بالفعل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس فيه حاجات مش موجوده ومش بيسحب الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عندك ال label مش موجوده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا الداتا الى بيسحبها بتكون من البوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الليبل مش هيقدر يسحبه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت قولت للبشمهندس وقالي تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اعملها اتربيوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما اختار ليبك تسمع فيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه رايم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رايك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ده متاح و لكن الليبل هيكون الاجابات الخاصه بالسوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعنى اقصد ان فى كل سوال بتكون اجابته Multi choice"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتلاقى من تحت خاصيه اضافهت اسمها Tag"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دى الى بتخلى الاجابه نفسها ليبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فتقدر تخزنها فى الشيت اوتوماتيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن لو الليبل برا الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فغير متاح ان الشيت يقدر ياكسيس على حاجه بره الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن طيب تساعدني وتدخل اني ديسك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح السبب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سبب ايه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اعرف بضيف الداتا عشان يسحب على الشيت ازاي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن انى ديسك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو فين البوت الى هو هياخد منه الداتا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الورك فلو ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضيفه فين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشيت هيتسجل فيه البيانات الى انت عايز تسجلها من البوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيسجل داتا خارج البوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فلازم يكون فيه بوت و تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بعدين تاخد الداتا الى دخلها العميل فى الشيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص عايز شيت الapi ده ف ورك فلو لوحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم قصدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقوله هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ما هو مفيش داتا يسجلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هات من الورك فلو ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "النقل مش متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم الشيت يكون موجود فى البوت الى هتتاخد منه الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصل انا لما بعدل علي الشيت عشان أضيف حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف لازم امسح واضيف من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش فاهم قصد حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اشوف خطوة الشيت فين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خطوه ايه بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خطوة الشيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الى حضرتك خايف تمسحهل فيمسح الورك فلو كلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو عملت مده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يمسح كل الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده فعلا بيحصل و هما بيحاولو يحلوها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sync ? ولا ال del"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا بيمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماهو مش بيعمل sync فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب فا اعمل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتواصل مع بشمهندس سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير استاذ هاني مع حضرتك م احمد سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طمني عليك إن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير يا حبيبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله فضل ونعمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت اخبارك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب تبقي بخير ديما"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Help me please 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متاح اتصالي تليفوني من حضرتك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه هتصل على حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات وهتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو مسحت contact attributes"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يمسح الكونتكت الرئيسي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زيه زي لما مسحنا ال label"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا هيمسح ال Contact Attributes فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حلو جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالله عليك متنسانيش 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو احنا مش عملنا دليت لل label دي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنت عملتلها كمان ديليت من الورك فلو على يدك 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد اتضافت قبل منعملها delete من الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فعميل جه واتضافت له فاتضافت مره اخرى للمنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني امسحها تاني عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شلتها من الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا الايميل بردو مش بيسحب ف الشيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكتب لحضرتك الي ناقص ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سؤال هو بيسحب الميل بتاع الموظف مش ميل العميل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاسف دي ال variables"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المتاحة في الوقت الحالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي نعملها attribute 😁"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يا استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع اعمل ورك فلو واحده لما اختار اي حاجه من contact attributes ترمي بكومنت بدل منا عامل كل واحده لوحديها وعشان استغل الورك فلو دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي دي المشكلة اللي بشوفلك ليها حل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لتسهيل الموضوع لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارييييييييت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا والله بفكر فيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحيث الم كله ف ورك فلو واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اخبار جديده ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتنتهي وبعرف حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان فيه تيست وانا بعمله كتب ف الاول ان الورك فلو بتاعت ال api اشتغلت وتحتيها علطول الورك فلو بتاعت الشركه وببص لقيته سحب الريكوست اتوماتيك بس كانت حاجه غير اخلاقيه ف اتمسحت من الاداره وملحقتش اخد منها سكرين ف الجزئيه دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بفهم منك اكتر لما اتصل عليك بس بنتهي واخبرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "افضل طريقة لارسال البيانات سيتم عن طريق شاتبوت shortcut او عن طريق اغلاق المحادثة ليتم ارسال البيانات بالكامل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ينفع اتشرف بمكالمه منك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هتصل الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تاعبك معايه والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ولا يهمك ده واجبنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اجتماعنا غداً إن شاء الله استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنظبط كل شيء إن شاء الله بناءاً على آخر أقتراح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الداتا بترمي اتوماتيك على الشيت من inbox واتساب فقط لاكن اي حاجه تاني للاسف لا 😞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيرمي حاجات وحاجات 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب براجعها و بتابعها معك غدا باذن الله للتاكد منها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ياريت ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هنعدلها مع بعض ف الاجتماع ان شاالله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على ميعادنا الساعه ١١ ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنسق مع استاذ سعفان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تاعبك معايه والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو في اماكنية نخلي الاجتماع في اخر اليوم افضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحيث أننا نعدل براحتنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مينفعش ف البدايه عشان نعرف ايه الي ناقص الاول بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان هنيجي اخر اليوم بنشوف ايه الي ناقص ف هتلاقينا بقينا ويت ل بكره وهكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على 2 تمام مع حضرتك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احم ده اول اليوم 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله اني مقولتش اخر يوم اوكي 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي انت عاوزه يا استاذ هاني احنا معاك فيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع نعمل ميتنج كدا سريع عشان ممكن انشغل شويتين بس بعد كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دلوقتي كمان نص ساعه كمان ساعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني لو امكن ف الحدود دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الساعة 12 بدخل معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا كنت محتاج نكون في آخر اليوم علشان نكون براحتنا ، بس تمام انا معاك إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حقك عليا والله بس عايز احلق اعمل اي حاجه ومضغوط شويتين النهارده ف سامحني اني باجي عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك استاذ هاني ده لينك الميتنج هكون في انتظارك إن شاء الله الساعة 12"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1091 - Chatbot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Monday, August 5 · 12:00 – 12:45pm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Time zone: Asia/Riyadh"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Google Meet joining info"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Video call link: https://meet.google.com/mbj-srxt-qbb"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Or dial: ‪(ZA) +27 10 823 0320‬ PIN: ‪345 724 517 5032‬#"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "More phone numbers: https://tel.meet/mbj-srxt-qbb?pin=3457245175032"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Reminder bro"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقت مايكون متاح مع حضرتك anydesk ارسلي بشيك معاك على جودة الرقم إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هستاذنك ممكن بسمهندس سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات بحولك ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير يا استاذ هاني معاك م أحمد سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طمني عليك إن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الحمدلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل انا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ريسيت باسورد للمسل ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للميل ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي ان ارتب الي هقولهولك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Safwat@weoryx.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Bevatel@123"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب بالباسورد الجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتحول على بشمهندس احمد سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف دوامه ما بدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن طريقه كريت بزنس مانجر جديد وادي صلاحيات لميل تاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحساب الشخصى الواحد بيكون اخره 2 بزنس مانجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما بتفتح الاعدادات الخاصه بالبزنس .. هل زر انشاء مدير اعمال متاح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عارف ان ليه ٢"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب منين من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن صورة من مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما تقف هنا بالماوس ستجد سهم لتحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد الضغط عليه هيظهر الزر بتاع انشاء مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو متاح الزر فتقدر تنشى ولو مش متاح فلن تستطيع الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Available"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان اضيف يوزر تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم يكون الاكونت مضاف ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللول حضرتك تنشي حساب مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من اخر صورة حضرتك ارسلتها هى المكان الى بتقدر منه اضافه المستخدمين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاختيارات الي تحت افعلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن انى ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "886 153 807"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف اتلخبطت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم ارسال الدعوة على الميل الجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ماشي تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ol"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوقف دي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يا ايستاذ هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كده واخد اكسس اكتر منه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لالا ابدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده الاتنين واحد يعتبر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تكلمني دقيقه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبالنا احنا لا يوجد مشكله ولكن بعدين لو حضرتك حابب تحكم كامل علي واتس هتبقي فيه مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فهمت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحطيت ميل صاحب الاكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني احط ايميل الاونر الي فاضل فيه اني اكريت بزنس مانجر كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وادي لنفسي صلاحيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو عايز اغير اسم البزنس مانجر ينفع ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس سباعي طيب موجود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تحولني عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحولك له"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و لكن تقدر تغير اسم البزنس مانجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا اقدر اكريت اكتر من ٢ بزنس مانجر على نفس الاكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تكريت 2 بس و لكن ممكن تاخد صلاحيات لعدد اكبر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مكريت ٣ اهو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يا استاذ هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بوضحلك الى موضحه الفيسبوك نفسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف غير موضح السبب الرفض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و لكن ممكن تجربها بعد ذلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعمل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقدر تكمل باقى خطواتك و بعدين تقدر تديله الصلاحيه فيما بعد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم قصدي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذ هانى انا فاهم قصدك و لكن السبب من الفيسبوك مش واضح له سبب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علشان كده انت تقدر تكمل باقى الخطوات و تقدر تشوف خطوة ال App فيما بعد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت كول طيب دقيقه ولا حاجه عشان افهم الدنيا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي اهم حاجه ال app وامال هكريت ارقام ازاي 🤷‍♂️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الصلاحيه هنا لل app الى موجود مش انه يكريت واحد جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني اكريت كل الاب من هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وادي صلاحيه للتاني اتحكم جواها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الى حضرتك دلوقتى بتحاول تنفذه هو ان تعطى للميل الجديد الصلاحيه على الى موجود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طالما هو له صلاحيه كامله فهو يقدر ينشى اب جديد عادى جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقف هنا بالماوس و هتلاقى انه عايز تاكيد حساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك توضح لي بكل بساطة حضرتك محتاج تعمل ايه بالظبط وانا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دخلت رقم الشخصي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هينفع اني اغيره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان عندي انا بزنس مانجر على حسابي الشخصي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بس محتاج اعرف انت محتاج تعمل ايه وانا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص هغير الرقم الي انا دخلته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ثانيا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هكريت اب بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش محتاج تعمل app"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه دي سهله خليها للاخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طريقة الربط الجديدة مش هتحتاج تكريت app ولا api ولا اي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز ارجع خطوه بس واغير رقمي الشخصي وبعديها نربط اكون عملت كذا مدير حساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب الرقم ده هو مجرد رقم بتضيفه لتعريف الفيسبوك أنك شخص مش روبوت مش هتستخدمه في أي حاجه اطلاقاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sure ?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أكيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هعمل ٢ اكونت مانجر كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونبقي نربط الارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وسامحني عزبتك معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خد وقتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كريت معايه ٣ على اكونت واحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكمل ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على ايميل تاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!!?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب عشان معطلش حضرتك معلس حولني على بشمهندس سباعي من فضلك عشان انجز الدنيا قبل ما اللاب يتاخد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "م سباعي مع حضرتك يا استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت عرفت حضرتك أن البيزنس مانيحر الواحد بنربط عليه رقمين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فحضرتك حابب تربط كام رقم حالياً؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت تقدر بالـ 3 حسابات تربط 6 أرقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بكريت بس اكونت مانجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبضيف نفسي عليه اكسس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونفع اضيف الاكونتات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بزنس مانجر على اكونت واحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تقدر يبقى ليك اكسيس على عدد كبير من الاكاونتات عادي بس بتنشأ 2 بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فأنت ماشي صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انشات ٤ على اكونت واحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "٥ كمان نفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام جداً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس عايز اضيف نفسي بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش عارف 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضغط على next"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما بقبل الانفتيشن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل عشان كله متكريت من اكونت واحد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاكاونت الجديد ممكن يكون فيه حظر على الحساب الاعلاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تشيك كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه عامله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شيء متوقع بعد عمل الاكاونت الجديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب اعمل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيطلب بعض البيانات مثل البطاقة أو الـ ID للتأكد انك شخص حقيقي اللي انشأ الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكريت من عندي وابعت انفتيشن ولا بردو ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تدخل على اللينك ده وترسل لي سكرين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/select/?next=https%3A%2F%2Fbusiness.facebook.com%2Fsettings%2F&ext=1707736472&hash=AfkA2Z-qjz_E-PH6rYvoOA3PqYQpohoLLO4ifZM_UXRIAQ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجديد أي واحد منهم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اليمين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعمل ديليت واكريت من عندي وابعتله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجوك كلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا عندك مشكله فى جوده الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/direct-support/?business_id="
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى الاخر من اللينك تكتب رقم البزنس مانجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا لسه مكريت جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب جرب الاول بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "راجع على جوده الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فتحلي دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل بتفتحها من الحساب الى به المشكله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده مش حسابي الشخصي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش ايميلي انا بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش حاولي تكلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده ليه علاقه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا جماعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسلي لي any desk فضلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا هساعدك اسرع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اكونت مكريت من عليه ٥ مدير حساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الحساب ما في أي مشاكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تعمل نفس الخطوة اللي كنت بتعملها قبل قليل ونشوف ايه اللي بيحصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k Three ده اي حساب فيسبوك انشأه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الايميل التاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Five"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ramy انشأ three صح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وده الاكونت بتاعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تفتح لي فيسبوك رامي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلك اني ديسك بتاعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "886 153 807"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k two اتبعت واتفعل وتمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الباقي لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكله ان الاتنين مفيش فيهم مشاكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا وهو نفس الايرور ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في أي حساب أعلامي عند حضرتك عليه فلوس لم يتم دفعها؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شوف حضرتك كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يمكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اكونت راني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رامي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "با مفيش فلوس خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اغير الرقم بتاعي الي على بزنس مانجر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل any desk مره اخرى فضلاً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاني ديسك في مشكلة للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مفيش فلوس على الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام حاليا بناءا على الخطا اللي بيظهر معنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن الحساب الاعلاني يا اما عليه فلوس يا أما غير موجود عليه فيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك شوفت مش عليه وعليه فيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بس حابب اعرف ليه انشأت كل الحسابات دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني محتاج تربط كام رقم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش عارف اعمل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حوالي ١٠ او ١٢"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان المنصه التانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نفتح تيكيت مع الفيسبوك بالخطأ اللي بيظهر على حسابك وهم بيعرفونا السبب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب امسح كل دول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واكريت من عندي ونجرب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك انشأت كام حساب من خلال حسابك الشخصي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "٥"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالي شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجهاز التاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل وانا معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب نمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كله عدا الي شغال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انشأ ونشوف بينشأ ولا بيرفض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني حضرتك تمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحذف هيستغرق 24 ساعه بعد الضغط على حذف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تقوم بمسحهم بنفسك انا حابب اشوف لما تنشأ وتدعي نفسك ايه بيحصل بالضبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب بص معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Skip ?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "24 hours"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Next ?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالضبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي عشان نشوف بعد ما يتمسح ايه المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امسح من الاكونت التاني ؟ ولا اسيبهم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك تنشأ حساب جديد وتدعي نفسك وبنشوف النتيجه الآن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتمسح من الأثنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا ف الا ده تساله اسماء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شايف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تشابهه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح أكثر لأن الموضوع غير واضح لي للأسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا بشوف معك الخطأ فين بالضبط لما تنشأ حساب من اكاونت رامي وترسل دعوة لنفسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إذا كان الخطأ في حسابك أم في البيزنس مانيجر اللي اتعمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة لحذف البيزنس مانجر بيتم الحذف بعد 24 على كلا الحسابين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا كريت من الحساب التاني وبعتله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس نفس الخطا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "five موجود على كلا الحسابين ولا حضرتك تقصد واحد آخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي مربوطين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k two"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت لسه مكريته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ننشأ واحد مع بعض ونشوف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نمسح من حساب رامي Three Four Five"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المسح لن يتم إلا بعد 24 ساعة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه انت وضحتلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقصد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اربط على mashroo3k two"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رقمين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونشوف الاول يمكن دي المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا ملهاش علاقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجووووك كلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام دقائق وبتصل عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتصل الآن وصلت لك المكالمة؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اغير الرقم الي مرتبط على بزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رقم الموبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم اللي بتستقبل عليه رسائل؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذه وضحتها لحضرتك هو بيشيك انك مطور ما هتأثر على أي شيء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اصل جالي علي ايميلي الشخصي الرقم معاك لانه اضاف ف مكان تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المكان الوحيد اللي اضفت فيه الرقم كان أثناء التأكيد على ان حضرتك مطور وما راح يأثر على شيء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل حضرتك أضفته في شيء آخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع اقفل علي موظف التصنيف او اي حاجه يدخل يتفرج بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اققل صلاحية تقدر تديها لموظف انه يكون agent فقط يطلع على المحادثات و مفيش حاجة تانية يقدر يشوفها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدي انه يختار label ولا حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او يختار من contact att"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وضحلي اكثر فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن سكرين من اي شات طيب اوضحلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف في الوقت الحالي مفيش اوبشن اني اقدر اشيل الصلاحية دي من لموظف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ال api الخاص بيكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الوقت الحالي يمكن عمل ربط من قبل المطورين الخاصين بكم عن طريق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا فيديو يوضح كيفية استخدام هذه الـ API يمكن الإطلاع عليه: https://www.loom.com/share/0d4b60dd3f1d4542b6361acae2532ada"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهذا ملف يوضح أيضاً طريقة استخدام واحدة من الـ APIs الخاصه بنا مع كيفية عمل test لها عبر برنامج الـ postman : https://drive.google.com/file/d/1aiiyr1UdA_Z8WhIca9DKHtxfAaBTOal8/view?usp=drive_link"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن api dec"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://documenter.getpostman.com/view/27285397/2s9Xxwwa4r#eb35f29d-f43b-4c3e-b10c-7c7e4dd0f90f"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "api dec هذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا 🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و عليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف اقدر اساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه شريحه في جهاز الخطوط محتاج لما العميل يتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرن عادي من غير موسيقي او ivr"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاكستنشن 7454 543002241"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هستاذن حضرتك نبعت mail بكل التفاصيل علي support@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany.mohamed@mashroo3k.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "info@mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و ديه ال emails اللي نبعتمنها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نبعت منها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن كلمه tele sales تتغير ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعت الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي الفكره ان حضرتك لو كنتي ورتيني بتتعمل منين عندي كنت اتعلمتها ووفرنا وقت كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا موجوده اعتقد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دى حاجه مختلفه استاذى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دى بتغير الرقم نفسه مين يستقبله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش تغير الاسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم عمل المطلوب و تم الرد علي ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "email"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل عندك فيروال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا وكان شغال عادي امبارح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه تحويله مش ظاهره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضاف امبارح ٣"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7446 7445 7444"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملو مكالمات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live panel"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حضرتك هتطلع تقارير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهي مبتعملش مكالمات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مقولتش لحضرتك report"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضح اكتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التحويله 7446"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب خلاص معلش حقك عليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو عايز انقلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف فيو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنا ولا ابعت تكت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنبعت تيكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هيتم العميل عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهيتم علي الرد علي التيكيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اعمل تحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تطلع من رقم ارسال واستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويلة جديدة تقصد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تشترك عليها ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعملها على جهاز الخطوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام تقصد نربطها برقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك نبعت بالطلب ايميل على"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "support@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع ذكر رقم الحساب والارسال من الايميل الموثق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شيء اخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اراي ابعت ميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا عايز حد يدخل اني زيسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان يعمل التحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك ابعت ميل بالطلب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واحنا معاك فى الشات وتبعتلنا اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش اى مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعت الميل وابعتلي رقم التيكيت هنا هستأذنك نوضح رقم الشريحة ورقم التحويلة وهل صادر ولا وارد او الاتنين ورقم البورت فى الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "34829"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331 863 987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعمنى ايه مثل تحويلة 7454"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن الرقم ال هيتربط بيه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صادر ووارد يعني زيها 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543002241"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ممكن نقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوا حضرتك تقصد التحويلتين هيلطعو من نفس الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولما يجي اتصال على الرقم هيجي للتحويلتين دول؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذنك نقبل الاني ديسك تانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر لحظه بس معلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك بانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحين متاح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447 بردو بتطلع صادر من نفس البورت؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447 ادمن بتطلع من اي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجريب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا زي ماهوا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني كده كده الجهاز بياخد الرقم دا لوحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الامور ظبط مع حضرتك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نظراً لعدم تلقي استجابة من جانبكم لفترة زمنية طويلة، سنقوم بإغلاق هذه المحادثة."
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويله جديده رقم 7445"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتدخل بس مش شغاله بتدي لون احمر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تشيك من عندك هي اكتف ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اني ديسك من التحويلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومسحت الاب وزي ما هو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن حضرتك تبلعتلي يوزر وباسورد اشيك عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7445-mashroo3k OwAn597"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يعمل تسجيل خروج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات وببلغ حضرتك يعمل لوجن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Same issue"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نعمل showip.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونبعت ال ip"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "154.182.86.35"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التحويلة بتفتح من اى بلد؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بني سويف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعمل تسجيل خروج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعدين نعمل تسجيل دخول دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف انتظار حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نشيك على دول كمان عشان لسه جداد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7444"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7446"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو مصر بس بلغني لان الاعدادات مختلفة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه كلهم مصر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولما بتصل باي رقم يا بيقولي غير صحيح او بيديني مشغول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كده مظبوطين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تأكد ان مفيش تحويلة تانية ط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طالعة بنفس الخط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخط فاضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن اني ديسك من الجهاز نشيك ع الخط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331 863 987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التحويلة كام ال بتجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7445"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكونكشن بطيئة عند حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنطلع بريفكس كام؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "95"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "95 قبل الرقم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هيا بتوصل للخط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف كده محتاجين نجرب الخط ف تليفون ونعمل منو مكالمة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه المشكله طيب متعرفيش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا بس ممكن من بروفايرد الشريحة نفسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعت تكت عشان انقلها لفيو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تنقلها ايه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "L view"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "34863"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتم العمل ع التيكيت تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هجرب هبعت للفرع يجربو الشريحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو رنت واستقبلت يبقي المشكله من عندنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشريحه شغاله وكله تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيقولي لما بتصل من الكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم غير صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7445"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التحويلات الجديده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل الاني ديسك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفتح الجهاز؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك موجود؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لقيتك اخرتي مشيت من الشغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب فى حد متاح عند الجهاز بس نشيك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوا طلب التيكيت تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس كنا محتاجين نشيك ع البورت للتحويلة دي فقك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى انتظار حضرتك بكرة ان شاء الله نشيك على الجهاز البورت دي"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تدخلني اني ديسك علي جهاز الشرائح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331 863 987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التحويله رقم 7445 Port 4"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Prf 95"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو كان اخر مره شغال امتى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مجربتش تقريبا بس كان من شهر مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال تقريبا من التحويله بتاعتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد المشكله في التحويله مش من جهاز الخطوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بنشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب دلوقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر لحظات من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ايه الى حصل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقايق وكل شئ بيرجع مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الصوت بيروح وبيجي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومقفوله قدامي على الشبكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقفلها وافتحها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسل لي اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت العريس ؟؟؟؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رد متخافش 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه بجيب الورق عشان اعتمد البزنس مانجر التانين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هههههههههههههههههه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه انا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "😂😂😂😂😂😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مبرووووووك يا حبيبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال 3 مدير اعمال مفيش عليهم مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب يسعدك ويبارك فيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباحك فل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يبارك في حضرتك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللهم امين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن بقي تستني لحظات بقي متقفلش الشات لحد ما تجيب الورق عشان نرفع واحد واشوف ازاي وانا هكمل الباقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلي الورق هنا الاول اراجعه وهدخل مع حضرتك مرة تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشات مفتوح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ايه الورق المطلوب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متطلبات توثيق حساب مدير الاعمال :"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحية طيبة،"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لضمان سرعة وسهولة عملية التوثيق، يُرجى تجهيز الوثائق التالية وإرسالها عبر البريد الإلكتروني businesschat@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لنقوم بالتحقق و التاكد منها فقط لحين تقديم طلب التوثيق لحساباتكم من خلال التواصل معكم :"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1. ترخيص نشاط تجاري:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مستند ترخيص النشاط التجاري الخاص بشركتك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "2. الشهادة الضريبية:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مستند الشهادة الضريبية الخاصة بالشركة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "3. السجل التجاري:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مستند السجل التجاري الذي يتضمن معلومات الشركة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "4. العنوان الوطني:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مستند العنوان الوطني الخاص بالشركة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "5. كشف حساب خدمات اتصالات - فاتورة هاتف:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاتورة لخدمات الاتصالات (هاتف) ويجب أن تكون باسم الشركة. يرجى التأكد من أن الفاتورة تعود إلى أي رقم تابع للشركة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "6. معلومات إضافية:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يُفضل تجهيز هذه الوثائق على جهاز الكمبيوتر الخاص بالشخص المسؤول عن متابعة عملية التوثيق مع Bevatel و ايضا يجب ان يتم تفعيل المصادقة الثنائية على الحساب عن طريق برنامج (Google Authenticator) للاندرويد او تطبيق (Authenticator) للايفون."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نحتاج ان يتم إضافة الاسم الموجود في السجل التجاري الخاص بكم ( مثال .:. شركة بيفاتل لخدمات الكول سنتر ) في صفحه من نحن (about us) في الموقع الالكتروني الخاص بالشركة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى التأكد من أن جميع الوثائق تحمل اسم الشركة التجارية بالشكل الصحيح، كما هو مذكور في المثال (شركة بيفاتل لخدمات الكول سنتر)."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نأمل أن يكون هذا واضحًا، ونتطلع إلى استكمال عملية التوثيق بنجاح. في حال وجود أي استفسارات إضافية، فلا تترددوا في التواصل معنا."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرًا لتعاونكم،"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم كشف حساب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي رقم هناك يعني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب معلش اعمل مصادقه ازاي على بزنس مانجر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سبهالي هعملها انا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه معايه يا هندسه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاوراق جهزت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتجهز حقك عليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك انا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب مفيش شهاده ضريبيه ولا كشف حساب تليفون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "توثيق مدير الاعمال يستلزم هذه الاوراق للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وثقنا الي فات من غير بطاقه ضريبيه وتليفون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معايه سجلات تجاريه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باسم الشركه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد وممكن نبقي نشوف قصه العلامه الخضراء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع ده فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف لا خالص لازم عنوان وطني وفاتورة هاتف علي الاقل مع الورقة دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي فيها العنوان الوطني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا مفيهاش ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا فيها الرخصة للتجاريه فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن شكلٍ للعنوان الوطني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كمثال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص كده على العنوان وهنا Ae.mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مطابق ولا غير مطابق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هراجعه حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقولي المصادقه خطواتها سريعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو رفعت نفس الورق بتاع السعوديه ؟ ده الي رافعه قبل كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب راجعته ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الورقة اللي موجوده يعتبر فيها المعلومات من الضرائب والعنوان الوطني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الإسم \"مشروعك للستشارات الادارية\" غير موجود على الموقع ممكن نضيفه في paragraph أو أي مكان لأن الفيسبوك هيراجع الأوراق والموقع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهل في أوراق أخرى مع الورقة اللي تم إرسالها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك فين ف ال paragraph ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أي مكان ممكن في الـ footer عادي جداً"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش ده كود كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والعنوان مطابق للي ف الموقع ولا ملوش علاقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس الاوراق مستوفيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم الاسم يكون موجود في الموقع ده شيء أساسي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه ماشي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي سهله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الورق الي بعته تمام كدا مستوفي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه انا عارفهم 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنقدمهم كثلاث أوراق وليس ورقه واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا بوضح بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهاااا فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكره إن في - بين الأرقام فلما يبحث عن الرقم في الأوراق ممكن ما يظهر معه الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في فاتورة هاتف تقدر تستخرجها؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ف الاول بيقولي دخل البيانات وكده وبيقولي دخل رقم تليفون اي رقم تليفون ؟ ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أحنا هنقدم بالأوراق ونشوف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول تقديم مقدمناس فاتوره تليفون فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن شاء الله يتقبل سريعاً هو كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في البيزنس info"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما باجي اقدم الورق اقصد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني الرقم الي في السجل اضيفه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماهو مرضيش يفتحلنا اننا نضيف ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تقصد لما تيجي تضيف معلومات البيزنس صح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضافة الرقم في معلومات الشركة او الـ business info ما له أي علاقه بزيادة الأرقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت فهمتني غلط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما باجي ارفع الورق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيقولي دخل الأسم والعنوان و و و وتحت دخل رقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قبل رفع الورق علطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم ده بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الرقم بتاع السجل ولا اي رقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيسمح لك تضيف أي رقم بس أثناء التوثيق بيتأكد أنه رقم السجل أم لا للعلم ممكن تضيف البيانات دي كلها من الـ business info وبعدين وانت بتوثق من الـ security center بتظهر نفس البيانات اللي سبقق واضفتها فمش هتحتاج تضيفها مرة أخرى بتنتقلللخطوة التالية مباشرة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب ولو ظهر أي خطأ عرفنا واحنا معاك بإذن الله"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل انا في المكان الصحيح لاضافه الفيزا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا من هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الملف ده هيوضح لحضرتك مكان اضافه الفيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان مش ده المكان الصح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيفا سوشيال 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق السوشيال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن بشمهندس رمضان او بشمهندس سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://ae.mashroo3k.com/%d9%85%d9%86-%d9%86%d8%ad%d9%86/"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاجين نتاكد ان الاسم الى فى السجل التجارى مكتوب فى الموقع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقصد لينك الربط مع مدير الاعمال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش متاح لحد دلوقتى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بسمهندس رمضان او سباعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان هم عارفين الكيس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول ما يكون حد منهم هيتابع مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت من فضلك ضروري جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبار حضرتك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قولي ايه المشكله مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلاص نرفعهم بكره مع بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ياريت يبقي ب جوجل ميت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان افهم الموضوع ف دقايق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وابقي اكمل انا الباقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاءلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امتي بقي ان شاء الله بكره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارسل في اي وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايزين نرفع الورق بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كله جاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البشمهندس احمد رمضان غير متاح حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل تحب ادخل معاك استكمل رفع المستندات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يشرفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كم كود الانى ديسك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن جوجل ميت عشان نبقي مع بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "449 844 503"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكريت ميت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سريعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://meet.google.com/ait-gokw-jgk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاجتماع مش قادر يفتح عندى طبيعيع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبيعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقفله وجرب تاني كده معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الموضوع للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو منفعش حضرتك لو ينفع تتصل بيا او تبعتلي رقم اتصل انا بيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الموضوع خاص بتقديم المستندات مش محتاج الى اجتماع او مكالمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات و هتصل بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب مش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضافت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول اختيار زي ماهي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بعدها نعمل Verification من تحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ae.mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص بصه كدا معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حسب الى هو بيقوله ان الربط لسه ما تمش او ما تمش صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو المطور اكدلك انه حط الكود فى ال Header File يبقى نستنى بس لحد ما يقدر مدير الاعمال يشوف اللينك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن عشان الكاش بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لالا مالهاش علاقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن لو حابب تتاكد ممكن تفتح الحساب الشخصى و مدير الاعمال من متصفح مخفى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ظهر معاك الكود ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا عشان خاطر الكاش فعلا لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده ظهر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مش راضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنا فى ال Body مش ال Header File"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتلهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب مش دي القفله بتاعت ال body ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو الكود لازم يتضاف في الheader file مش في الbody"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sa.mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالموقع الخاص بمشروعك مضافة بالheader file و ليس بالbody الخاص بالموقع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك ده ؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي حضرتك ارسلته الموقع الجديد ولا القديم اللي تم التحقق منه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الي تم التحقق منه الي شغال دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انما ده الي لسه ضايف فيه الكود ولم يتم التحقق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي حضرتك ارسلته دلوقت اللي تم التحقق منه مضاف بطريقة صحيحة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اما التاني فهو غير مضاف بالheader file بل مضاف بالbody"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اها فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس رمضان او بشمهندس سباعي متاحين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مجاليش عن طريق الدومين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة هكون معاك و لا مفيش حاجة ناقصة الا اننا نرفع الورق بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كتر خيرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر هجيب الموبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "براجعهم حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وده الفايل كامل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه جديد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو حضرتك من الساعه ٢ الظهر بتراجعهم ؟؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله مش عارف اقولك ايه بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعتذر طبعا عن التاخير في الرد و لكن بعد المراجعة الاوراق بها الاسم مطابق فلا مشكلة ممكن تقدم بيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا اسف والله بس من الساعه ٢ الضهر عشان حضرتك تقولي ان الورق تمام ونقدم بيه ؟ انا كنت عايز مساعده من حضرتك ان ارفع دي فين ودي فين ودي فين ومتهيالي كان باين ف الصوره والكلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ع العموم انا هتصرف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعتذر طبعا عن التاخير في الرد على حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مساء الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبار حضرتك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فضل ونعمه"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/conversations/78774 https://chat.bevatel.com/app/accounts/2976/conversations/78775"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العميل ده دخل مرتين على نفس الرقم بنفس الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا اتوزع هنا مره وهنا مره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/conversations/78412 https://chat.bevatel.com/app/accounts/2976/conversations/78413"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وده كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده كده العميل لما بيبعت بيدخل عادي جدا unassign بريكوست جديد ومش بيسمع ع القديم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/conversations/78774 https://chat.bevatel.com/app/accounts/2976/conversations/78775"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصلتك المسج ؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات للمراجعة فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يتم الآن المتابعة مع حضرتك من قبل م أحمد رمضان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت في انتظاره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يا استاذ هاني انا م احمد رمضان وبيتابع معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت والله من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "📝مدير الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم مسؤل الحساب بالرد عليكم بعد لحظات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من فضلك عايز اتواصل مع المدير الننفيذي للشركه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم و رحمة الله و بركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف الحال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تفضل كيف اقدر اساعد؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز الاداره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ف اسرع وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برجاء ارسال ايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "CS@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن رقم تليفون الدعم للاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "❌ لم نتلق الاختيار الصحيح يرجي اعادة المحاولة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن رقم اتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "920007031"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل يوجد رقم اخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "920033333"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال اكيد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم الامراتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي على الموقع شغال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه يا افندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله واجبنا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحياتي ، نود أن نذكرك بتاريخ تجديد اشتراكك في خدمات بيفاتل. يرجى ملاحظة أننا أرسلنا فاتورة تجديد الاشتراك المطلوبة إلى عنوان بريدك الإلكتروني المسجل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش حاجه جاتلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany.mohamed@mashroo3k.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيتم الارسال علي الايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://invoice.bevatel.com/portal/bevatel/secure?CEstimateID=2-da0d96057c03b00adbcec3b3adc71a0e565a12aff7029e8d5b5588375010db54bc8b9d31b5d38c6818e730d2b7d642f9c7b0b13801902f5b3107ead059f4aa7a11e80a707f5b3196"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو البزنس شات طلعنا ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الناس طلعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الامر بسيط لا تقلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بيكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الموضوع ؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحديث بسيط بخصوص الامن السيبراني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تطلع علي الميل الخاص بك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتلاقي في ميل مرسل لتغيير الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الشباب محتاجه تغيير الباسورد الخاص بها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هو مش راضي يشتغل على كروم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشغال فايرفوكس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هقولهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك بشي اخر من خلالي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت محتاج بسمهندس رمضان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول ما يداوم ممكن يكلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ramy Ramsis"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن احول المحادثه الي الدعم الفني الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "security"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملائنا الأعزاء، حرصًا منا على نجاح شراكتنا المستمرة، نود إعلامكم بأنه يتم تحديث أنظمة بيفاتيل لتفعيل مستوى أفضل لأمان عملائنا وفقاً لمعايير وضوابط الأمن السيبراني. بناءً عليه، سيتم إرسال إيميلات لإعادة ضبط كلمة المرور الخاصة بكم للحفاظ على أمان حساباتكم."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نأسف على أي إزعاج قد يسببه هذا الإجراء، ونقدّر تفهمكم. 🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرًا لاختياركم بيفاتيل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد مسج الكاش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نحيط سيادتكم انه يجب تغير كلمة السر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عن طريق الضغط علي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- forget password"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- نسيان كلمة السر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومن ثم هيتم ارسال علي الميل لطلب تغير الرقم السر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد الضغط علي الينك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيطلب من حضرتك تدخلي باسورد الجديد مرتين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومن بعده نسجل الدخول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف تم الارسال بالخطأ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي من مزود الخدمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتصال صادر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده بتيجي على الخط ده بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما حد يجي يتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن رقم الخط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ورقم الحساب؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ac 1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات بشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيقول رقم كده غريب في الماسدج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اني ديسك من جهاز الشرايح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف مش عارف ادخل عليه دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ينفع ابقي تقوليلي هندخل نعمل ايه لما يبقي متاح اعمله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكرة لازم اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني مش عارفة المشكلة بدون ما اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن وقت ما يكون متاح حضرتك ترسلي الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس صوت الرساله دي من عندكم اصلا ولا من مزود الخدمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهنسيب الشات مفتوح مفيش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ماشي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاجة ابص ع الجهاز الاول اتأكد اذا من الجهاز او من المزود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في اسرع وقت ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الاخبار يافندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفرع للاسف اجازه ومط استني لبكره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة فى انتظار حضرتك بكرة ان شاء الله"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اعرف الماسدج دي من الحهاز ولا من مزود الخدمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على خط واحد بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "0543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلك اني ديسك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارسل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "331863987"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تفتح اليوزر والباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرساله ذي تطلع لك لما تحاول تتصل بالرقم اللي موجود على بورت 5 ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن تحط الشريحه هذي على جوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاكن هو بيتصل عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتجرب الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو مفيش مشكله فيها على جهاز الخطوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دام بيتصل عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معناته عليه تحويل مكالمات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني لازم احطها ف موبايل والغي لو عليها نحويل مكالمات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تواصل مع مزود الخدمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا ليك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ينفع نخفي اظهار الباسورد من بره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قبل اللوجن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او ينفع ابعتلك ايميلات ميدخلش غير من مكان واحد بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او نحددله ip"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا الخيار متوفر ليسهل على المستخدم التحقق مما إذا كانت كلمة المرور التي يقوم بإدخالها صحيحة أو غير صحيحة. عند الضغط عليها، يتم عرض الكلمة المرورية للمستخدم. إذا حضرتك ما كنت بحاجة إلى ذلك، فيمكنك عدم الضغط على الخيار."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع الغيها اصلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان محدش يعرف الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا حالياً غير متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم، مرحبًا. يرجى العلم أن باقة اشتراككم في خدمات بيفاتيل قد نفذت. نذكركم فضلًا بتجديد الاشتراك في أقرب وقت ممكن تفاديًا لانقطاع الخدمات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع ال otp تتعمل على ميل واحد او رقم او موبايل واحد بديل لانها بتروح لكل واحد ع الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات بحول الشات الي فريق البيزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت يردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم استاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ربنا يعزك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالياً، لا يمكن السماح بذلك لأنه يُعتبر خرقاً لمعايير الأمان. كل بريد إلكتروني يتلقى رمز الـ OTP الخاص به، ولا يمكن استقبال الرمز لبريد إلكتروني آخر بدلاً من البريد الأصلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جزيلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و ال otp لو فتحت من جهاز تاني لازم يجيلي كود ع الميل صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل عمليه login بيطلب OTP للتأكد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو ip مختلف ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا لو عمل حتي لوج اوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو عمل تسجيل خروح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقمت بالتسجيل مره اخري علي المنصة بيطلب ال otp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تشوف حاجتها بس ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7449"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح حاجتها ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويلتها بس؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مش بتدخل على حاجاتها على داش بورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او تفتح الريبورت بتاعها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي تبع اي تيم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا فيو لوحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارسل ايميل فضلا مع توضيح الصلاحيات ورقم الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "توضيح الصلاحيات على اللايف بانيل والتقارير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "support@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد كل ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبار حضراتكم ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نقلنا بس الاجهزه من فرع قديم ل فرع جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف ممكن نعمل كونفجريشن على جهاز الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان يشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاجيين ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او تبعتولي الطريقه وانا ادخل اعملها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علي مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش لحظات سامحيني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك مفيش اي مشكله مع حضرتك ال 24/7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يخليكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا لحظات بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتواصل مع الفرع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ال ips"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ip"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتاع جهاز الشرايح لحد ما حد يدخل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك نقلت الشبكه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصلته زي ما حضرتك قولتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الراوتر بردو يتوصل بجهاز الشرايح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا جهاز الشرائح يتوصل ب كابل في جهاز الكمبيوتر ال داخله عليه الاني ديسك بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متوصل ومستني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تديني اكسيس؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من البروفايل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا اضغط علي rquest"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاجه صلاحيه علي الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه اضغط علي انهي واحده عشان اقوله يضغط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو هناك في المملكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قوله يديني full access"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علي الجهاز في الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ",,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Allow to take control ?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي انا واقف عليها ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضغط على دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هقوله يضغط عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لخظه بشوف الاكسس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هات بوفايل فول اكسس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واقبل اكسبت الي تحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سوري علط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خرجني من الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا الجهاز معلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او انا كمان خرجت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان غيرتي ال ip صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه يبقي هو مهيس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد كدا هو بيدور علي الجهاز ومش لاقيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو مش بيجيله طلب علي الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هشوف فيه مشكله عنده ولا ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو النت عنده شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا من ال ip الي اتضاف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هخليه يعمل ريستارت للجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شوفي كدا تمام ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "افصل الواي فاي من الحهاز طيب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب الان هو اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو الجيت واي اتغير ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو فصلت الكابل تمام ؟ يفضل شغال عادي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اخليه يفصل ونجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا يوصله ب البورت 1 في المودم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هقوله دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يوصله ب بورت ١"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعايز اشوف شبكه الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشبكه بتاعت الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتبان جوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب جرب الاتصال نشوفه اشتغل ولا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هقوله يوصله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ببورت واحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصد حضرتك دي؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشبكه زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هيفصل ويوصل بالشريحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقصد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيفصل من الجهاز ويوصله بالراوتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Fe0 Fe1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أي واحد فيهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالبورت الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Fe0 ?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صورلي المودم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البورتات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب وصله في اول بورت في المودم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Fe0 fe1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي واحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انهي واحد 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "٠ صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التوصيلات مش واضحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس خليه يوصل جهاز الشرائح البورت الاول فيه بالبورت الاول في المودم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي بيصول وهنجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الامور تمام؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه الحمد لله اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحت امرك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عندي مشكله في شريحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحطيتها في الموبايل وشغاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بتستقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبتقولي رقم كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "186 22 85 895"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب ورن عليه هتلاقيه بيقولك رقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكلمته عادي لما انحط في الموبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش اسف استقبال فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ركبت الشريحه في موبايل ورنيت عليها اشتغلت؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشتغلش بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبيعي جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب شيلها دلوقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اركبها في موبايل ولا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشيلها بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ركبها في موبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا حربت والله واشتغلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعملت مكالمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وارده ولا صادره؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن تبدلها مع اي بورت ونجرب الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك نجرب الاستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا هنبدل بشريحه تانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماهو العيب كدا مش ف الشريحه 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانها لما انحطت ف الموبايل شغاله الاتنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عادي وطبيعي حدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتصلت واستقبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا مقولتش انه من الشريحه دلوقت بنجرب البورت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هشيلها وهحط شريحه من بورت ٦ مكانها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك نقلتها فين؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعتله يشيلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ويحط شريحه من بورت مختلف على اليورت ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس خليه يحفظ الارقام والبورتات ال هيشيل منها عشان هنرجعها تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543002241"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هرن واجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جربي رني هتسمعي نفس الماسج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش صوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدلت الشريحه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبرن بيرن عادي بس مش بيوصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جربتي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجعهم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تقبل تاني فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجعهم مكانهم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوا رجعهم زي ماكانو قبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "contact",
      "sender": "543002241",
      "content": "دي رقم الشريحه اللي مش شغاله استقبال صح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي اللي في بورت 5 حاليا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رجعتهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقولك بردو الارقام الي موجوده ف ٦ ولا ٧ بالمره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 6 543002241"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port7 543002175"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اغريهم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف الصفحه دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Perfect"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم ممكن الجيت واي لجهاز الخطوط وجهاز الارضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايش المشكله اللي تواجهك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هدخل على الجهاز واحط الارقام الصح في مكانها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانه بيقول وقم لما بتصل على الشريحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن بس الحيت واي بتاع الحهازين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن اني ديسك نشيك على جهاز القيت واي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه بيربط على الشبكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلي اللينكين واول ما هفتحهم هبعتلك اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مو شغال يعني جهاز القيت واي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او ايش الاشكاليه بالنسبه للجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اعطيني اني ديسك الان ادخل اشوفها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعمل لسه كونكشن ف بطلب اللينكين طيب عشان اول ما ادخل ابعتلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللينكين لو سمحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192.168.0.140"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192.168.1.151"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192/ ده صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كلها صحيحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كذا اقولك اعطيني اني ديسك ادخل اشوف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر والله اعمل كونكت بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو مش واضي يقبل اصلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والكونكشن شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب اعطيني رقم الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1862 285 895"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز جهاز ال gam"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل الكمبيوتر على نفس شبكه جهاز الشرايح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانه مو راضي يبان على الشبكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جهاز الخطوط فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل الجهاز متوصل بالنت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الارضي مش متوصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت بتعمل ping على الارضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اي شبكه واصل جهاز الشرايح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "5g"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبعا فصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقفل وابعت تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تسيب الماوس دقايق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجهاز مو واصل بالنت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنغير الشبكه الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفمره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانه تم تغيير الشبكه قبل كذا صحيح ولالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما برن عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانه الايبي تبعه ستاتيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مو dhcp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيقولي رساله غريبه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودي ف جهاز الشرايح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم مش محطوط صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رن على الرقم ده وهتفهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظات بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "966542006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب الاتصال الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "براجع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذي ارقام الشرايح اللي موجوده على الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو فيه احد دخل يعدل فالاعدادات صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه هات الى فاتت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعتلك الرقم وقدامه البورت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الارقام صحيحه ويمديك تتاكد بنفسك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ايه الماسدج الي بتيجي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب بنفسك وتسمع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات ياغالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ايه المشكله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكله انه الجهاز ماكان متعرف على النيتورك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانه تم تغيير الشبكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والان بضبطها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع اني حد دخل وعرف الدنيا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكان شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعملنا كذا اتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انتم غيرتو شبكه الانترنت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والجهاز ماتعرف عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشغال على شوايح عادي بس دي بتدي الرساله دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من ساعه ما اتعرف ما اتغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بضبطها لك ماعليك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال الان يا استاذي ممكن تجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب اتصل على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبرن على بقيت الارقام بيدي مشغول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكله كان شغال عدا الرقم ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك يعني الرقم هذا موجود في جهاز الشرايح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم موموجود في الجهاز !"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب كيف تبغا تتصل وهو اساسا مو فالجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه رقم نفس النهايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بتصل من شريحه تانيه على الشريحه دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال واتصلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "0543002175"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعطيني رقمك اتصل عليك من التحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقم التحويله بتاعتي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا وقم الجواب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رقم الجوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "201067371373"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماعندك رقم سعودي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عموما الاتصال شغال الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "افتح تحويله وجرب الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا بجرب اتصل باي رقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مفيش والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعتلك ريكورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف تتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وش تكتب قبل الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قبل الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "910"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "920"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "9 قبل الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضغط 9وكمل الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يكون انت لغيت اكسس اني اتصل من اي تحويله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مالغيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب من عندي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو كده البرفكس بقي كام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني رنيت من ٩ بس اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صبر الحين اضبط لك البرفكس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي زي ما قولتلك كله اتلغي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كله اتمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهيتعمل من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويله رقم 7447 تطلع من اي شريحه عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انما كل رقم قدامه البورت بتاعه هيكون ارسال من البورت فقط واستقبال على نغس الرقم فقط ومحدش يعرف يطلع من البورت غير الي متحددلع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متحددله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالضبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه هتتعمل صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بضبطه لك زي اول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالضبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاكر السيتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا عندكم سي ار ام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موجودة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك جرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيقولي رقم تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال ياغالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتصلت بكل بورت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كم الرقم لو سمحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت عملت ارسال صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده استقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "9660543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتصل عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدون 966"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله عارف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ببعتهولك عشان تتصل انت عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ذحين اتصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الارقام محتاجه تتحط هنا 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كويس انك فتحتها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاتصالات شغالة تمام أ. هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك اتصلت على الرقم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتكتب 91 وبعدين الرقم السعودي من غير كود المملكة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بتصل بيقولي ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه الرقم تبعك مغلق او ليس ف الخدمة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يافندم عارف والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتصل ع اي رقم أخر شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يافندم والمصحف كان شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطلعته وجربته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على شريحه تليفون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشغال ارسال واستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والمشكله دي حصلت قبل كده وعملوها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ف اي بورت ف الجهاز ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم اللي مش شغال محطوط ف اي بورت ف الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حلو دقيقة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب الان يا استاذي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استقبال بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا جربت الارقام كلها شغاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب رن علي ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 4"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشرايح متبدله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو الارقام اتغيرت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا حصل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المكالمه وصلت على التحويله هذي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وفالانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب الاتصال الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كم رقم التحويله هذي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رن على"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ياغالي انت عندك من بورت 0 الى بورت 7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم ده بتاع تيم 5 تحويله رقم 7453"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتاع هايدي عبد العظيم بورت ٥ تحويله رقم ٧٤٤٩"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال يا ريس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حلو اوي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده مشتغلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسل الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والبورت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي موشغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 4 543006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صادر ووارد شغال الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده بقي بيرمي على هايدي عبد العظيم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش تيم o"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ترسلها مره ثانيه بعد اذنك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 4 543006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هو بالفعل كذا حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543003545 Port 5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برضو تمام تقدر تتصل وتجرب ياغالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وين المشكله الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياً فندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا لما انصل على الرقم 543003545 يوصلني على هايدي عبد العظيم 7449"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Port 5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوة عاوزه يوصل ع مين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "……"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543006357 Port4 Team o 7453"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل البيانات اهي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هندسة انت بتغير كده التقسيمة والتخصيص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يافندم التخصيص اصلا مدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش بغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو اصلا كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنا شغالين كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من اول ما اشتركنا كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توجع الرقم الي حضرتك غيرته عشان الاتصالات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا نهائي ارقام الشرايح متغير اماكنها وهي سبب كل المشاكل دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متغير اماكنها ازاي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المكالمه بالفعل وصلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت عايزني احط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "0543006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بورت ٤ مكان ٥ ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والمصحف ده يوصل لتيم 0"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هندسة ممكن محدش يغير حاجة ف الجهاز تانيط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويله رقم ٧٤٥٣"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محدش جيه جمبه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا لو غيرت هقولك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دلوقتي الرقم بتاع هايدي بيوصل للتحويلة بتاعة هايدي 7449"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده مش وقم هاااايدي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رقمها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا الرقم 0543003545"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والرقم التاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هجربه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التاني بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يوصل لتيم o"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سهله كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رن عليه بقي وهتسمع المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كم الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "3543006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ثواني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "543006357"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المكالمه وصلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وردت علي الموظفه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتصلت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جربت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجرب كله كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخيرا الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البرفكس بتاعهم زي ماهم صحيح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنر خيرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تعبتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واسف لازعاجك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس فعلا مغيرناش حاجه والحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ظبطت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحت امرك ياغالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لم نتلق اختيار صحيح 🛑"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحويله 7448 مش عارف افتحها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيقولي مفتوحه على جهاز تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا لسه عامل لوج اوت منها اصلا ومش مفتوحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على جهاز تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تدخل الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فتح ولاكن كل ما تجي اتصل يديني مشغول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب طيب الان الاتصال وعلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ضبطتها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه اتواصل مع الفرع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب انتظرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش حاجه كمان بحد ما اجيب اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كم تحتاج وقت يا استاذي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج تشتغل من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كم رقم اليوزر تبعك ياغالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس تشوف تقارير تحويلتها هي فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7449"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات ياغالي جالس اضبطها لك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يقويك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذي تبغا اليوزر هذا يشوف تقارير كل اليوزرات او يوزرات محدده ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التقارير الخاصه به فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده استلام مكالمات فقط ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا فولو اب كمان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الصادر والوارد تبع التحويله هذي فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حلو جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه من فضلك اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذي الكيوهات لكن اليوزرات فقط له لحاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني خليها زي ماهي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب معلش هو مين لعب في الاعدادات بتاعت الكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايش المشكله ياغالي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المفروض مش بتشوف غير التحويله بتاعتها فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تبغاها تشوف كل التحويلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا تشوف تحويلتها فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هظبطها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تعمل ريفريش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب انا معايه الانس ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1862 285 895"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخصوص ."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التحويله الي بتدي مشغول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدلى بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان الايف شغال بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7448"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر خليها لحد ما الموظف يرجع سامحني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يتصل علي الرقم دة 0112614317"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رقم ارضي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وابعتلي ال ip بتاعت الاجهزه للدخول عليها من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفس المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيدي مشغول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هخش عندة لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو فين الايبي يافندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ip ايه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو بيتصل منين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده ياقندم الجهاز الي تدخل عليه على جهاز الخطوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوة ماهو الجهاز مش شغال انترنت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوصل ازاى حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بتصل بالفرع لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دة شبكه تانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب لحظه اقوله حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تبعتلي اي بي الدخول للشرايح وللارضي لحد ما يغير الشبكه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192.168.0.140 GSM"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Fxo ?"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش مسجل عندى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192.168.1.151"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دة اخر حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يوزر وباسورد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "admin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "admin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الاخبار يافندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عايز اعرف مين الي ماسك ام منصه البزنس شات دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه قله القيمه دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقسم بالله انتو لاتليقو لا بشركه ولا بخدمه عملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا دافع من امبارح ومجدد فواتير اجي النهارده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاقي كل حاجه متعطله والربط الي عامله ب crm مش شغال ومفيش ولا ريكوست راح مكانه عندنا ف السيستم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عايز اكلم ال ceo"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو حضرتك مقويتش الي باعته ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا اتصلت بالتليفون ومحدش رد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مستني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك ممكن حضرتك تجرب الان المنصه تم اضافه الباقه بنجاح والمنصه الان تعمل بشكل طبيعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بردو بقولها لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عايز اكلم ال ceo"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات معايا فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير يا هندسة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هكلمك من رقمي الواتساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح النور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🙏لا يا فندم مفيش اي مشكله وانا مقدره طبعا المشكله وموقف حضرتك وشكرا لاعتذار حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "186 228 5895"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Any desk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192.168.100.13"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "192.168.100.1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش شغاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حد يصورلنا التوصيل فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحطه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ببلغهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب وال ip بتاع الارضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهل هو اصلا في نفس الشبكة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك يا بشمهندس والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجرب تاني على جهاز الخطوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان تقريبا اشتغل وفصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكابل الاصفر ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتشال من console"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهيتحط في web"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفروض اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكبل هنا للمودم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه تاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الخطوه الثانيه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملت كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صور فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصل كدا الجهاز مش متوصل بالكومبيوتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش عايز يكون واصل بالكمبيوتر يا فندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش المفروض الجهاز يتوصل بالكمبيوتر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا وصلت بالمودم وخلاص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس صعب تصويره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ده في البرمجه اول مره وخلاص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو موصله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مش بيدخل على الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص اعتقد شغال مكالمات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولاكن الجهاز مش بيدخل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان موصل السلك الأصفر بالكومبيوتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي حضرتك قولت شيله خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش من الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد التوصيل وضحلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله بتواصل معاهم في الفرع لاني ف القاهره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصلنا الى حضرتك قولت عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش شغال للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نصور التوصيلات حاليا فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الي حضرتك قولته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الراوتر والله زي ما حضرتك قولت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا تعبتك معايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سامحني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في المدم lan 1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتوصل ب lan 1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا اتغير ب 140"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك شايف معايا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا منا بنجرب على لينك علط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الي كان بعتهولي السبورت والله العظيم اخر مره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو علي اي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياجماعه لو سمحتو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لم نتلق الاختيار الصحيح يرجي اعادة المحاولة. ❌"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات فضلا يتم المراجعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش فاهم بصراحه فيه ايه ده كل يوم مشكله وحوار شكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اعرف ايه الي حصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي مش اول مره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنسوي تحديث عالباقة ليتم تنشيطها مره اخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهقعد افعل انا الاكونتات تاني الي كانت شغاله من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اكونتات عند حضرتك فيها مشكله الان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كله اتقفل وبفعلها تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر لحضرتك لكن انا ضيفت لحضرتك الادون الخاص باليوزرات في عمليه تنشيط الباقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عارف والله بس انا دخلت على يوزر يوزر عشان اعمل اكتف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجد والله يا فندم احنا ك شركه جبنا اخرنا فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مقدره والله مشكله حضرتك لكن انا من المره الي فاتت رفعت تيكت فعلا بالمشكله مخصوص علشان حضرتك متحصلش معاك تاني و حاليا هما شغالين علي حل المشكله دي فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش عارف اقول لحضرتك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتعبك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس فعلا انا لازم كل يوم يكلموني الساعه ٧ الصبح ولا ٨ ان فيه مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوصل للقسم مره تاني و هبلغهم ان المشكله اتكررت مع حضرتك تاني وهيتم استعجال حل المشكله في اقرب وقت بأذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماهو انا داخل من الادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لم نتلق اختيار صحيح 🛑"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا داخل من اليوزر الادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي يوزر هذا ياغالي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا اليوزر ماعليه كامل الصلاحيات يا استاذ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي يا فندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده اليوزر الي انا ديما بفتحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقيقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7447"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحتي اسمي كمان عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه هو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال ياباشا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شوف الصوره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك انا بتكلم على"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Report"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اعرف اغير الباسورد ازاي لو تكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو حضرتك محتاج تغيير باسورد جهاز الشرايح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس تفضل فاكرة علشان لو حصلت مشكله في الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال old username : admin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه اكيد هسجله وهبعتهولك كمان تسجله عندك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من web configuration ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هحط باسورد قديم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعديها هكرر الحديد مرتين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تلاته تقريبا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و هتكتب ال username الجديد لو هتغيره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا هخليه زي ماهو ادمن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Admin باسورد قديم Admin باسورد جديد اكتبه تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الامور تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذي؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف دخلت اجتماع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا انا ف ميتنج سامحيني ماحقتش اغيرها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nourhan Abdelhassib"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب تمام مفيش مشكله لو غيرتها وضحلنا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "7452"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عامل تسجيل خروج قبليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات اشيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اني ديسك علي الجهاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده موبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "showip.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب الان فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعدك في شئ أخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بربط رقم وجابلي دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعمل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعتذر عن التأخر فى الرد لانشغالنا بخدمة عملاء اخرين , يرجي ترك استفسارك هنا و سيتم الرد عليك لاحقا. كما يمكنكم فتح بلاغ عبر الايميل social@bevatel.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتحتاج الى عمل كتالوج تست لربطه مع الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ممكن ابقي اعمل كتالوج زي واتساب بزنس عادي نعرض فيه خدماتنا وغيره ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Merge"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكلة هنا ان الكونتاكت اللي بتبحث عنه عشان تعمله merge مش متسجل على المنصة فبالتالي المنصة مش عارفة تنفذ الaction المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا متسجل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس انا داخل بنفس الرقم ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على ٢ شانيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الmerge هنا بيكون لو الرقم مكرر مش لو نفس الرقم في كونتاكت واحد اتواصل على اكتر من قناة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بمعني ان فيه عميل دخلنا من واتساب رقمه ١٠ وواتساب تاني رقمه ٢٠ على نفس المنصة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهو دخل من نفس الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ليه المنصه تقيله اوي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والكونتكت لودينج فتره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والورك فلو لسه بردو بتشتغل ساعات وساعات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيحصل تكرار للمحادثات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخصوص مشكله المنصه تقيله و التحميل ممكن تاكد فضلا من وجود شبكه نت قويه و ممكن عمل كلير كاش للمتصفح من خلال هذه الخطوات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بخصوص الرد الالي برجاء توضيح المشكله به فقط و هيتم المراجعه عليه مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا باعت ميلات وحاجات كتير والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hh"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ده معناه ايه لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من فضلك، قم بإرسال القالب أولاً، وعندما يرد العميل، ستفتح المحادثة تلقائيًا."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحل من ميتا :"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أرسل إلى المستلم رسالة مبادرة من قبل النشاط التجاري باستخدام قالب رسالة بدلاً من ذلك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الملخص : ارسل قالب الى العميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقدر تتاكد من لينك رسائل الاخطاء من ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي كدا المنصه مهيسه ومش قافله الشات صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ابدا دى رساله خطا من الواتس نفسه و ليست مننا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ما نقدر ناكد لحضرتك هل تهيس ام لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nada Magdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج الاوت باوند يتفنط كمان بالفرق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاوت بوند ييقي على حسب الفيو فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nada Magdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ليه !!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش متاحه قي السيستم ولا صعبه ولا ايه مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف مش متاح في السيستم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من المنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دة خطأ بشكل لحظي ممكن حضرتك ترسل مرة اخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل كل شئ مستقر الان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكلة message undeliverable لا تظهر إلا لنسبة ضئيلة جداً من الأرقام. والمشكلة كما تم التوضيح من ميتا كالتالي:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ملخص المشكلة:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رمز الخطأ: 131026"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرسالة: Message Undeliverable"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الوصف: غير قادر على تسليم الرسالة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الأسباب المحتملة:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- رقم الهاتف المستلم ليس رقم واتساب."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- المستلم لم يقبل شروط الخدمة وسياسة الخصوصية الجديدة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- المستلم يستخدم إصدار واتساب قديم. يجب أن يستخدم الإصدار التالي أو الأحدث"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- الرسالة لم يتم تسليمها للحفاظ على تجربة مستخدم عالية الجودة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخطوات المقترحة لحل المشكلة:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- التواصل بوسيلة غير واتساب مع المستخدم وطلب منه:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- تأكيد أنه يرسل لك رسالة إلى على واتساب."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- تأكيد أنه قبل أحدث شروط الخدمة (الإعدادات > مساعدة، أو الإعدادات > معلومات التطبيق ستظهر له قبول الشروط/السياسات إذا لم يقبلها بالفعل)."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- التحديث إلى أحدث إصدار من تطبيق واتساب."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الورك فلو مش شغاله على channel Iraq"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما حد بيبعت صوره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف بالتالي مش بتتوزع للمندوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظة اراجعها لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمه الله نحاول التواصل معكم لمساعدتكم والمتابعه فى حل اى صعوبات تواجهكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدأ التواصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا وسهلا بيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كنت راجعتها امبارح و ما وجد فيها مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح اكتر بقصد حضرتك ازاى البوت مش بيحول التعيين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل متاح صورة من المحادثه الى ما تحولش فيها للمندوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او لينك ليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/inbox/52827/conversations/196574"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/inbox/52827/conversations/200216"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/inbox/52827/conversations/200218"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/inbox/52827/conversations/199160"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://chat.bevatel.com/app/accounts/2976/inbox/52827/conversations/199619"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امثله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات معايا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى تعديلات اتنفذت النهارده على البوت الساعه 10 الصبح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب مره اخرى الان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبقي اجرب وابلغك لس انا محتاج اربط المنصه ب zapier"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف متاح اني ديسك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده ملف الخاص بال API"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش متاح ليا انى اربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الربط بيكون من خلال حضرتكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا فاهم اقصد مساعده ف الربط ومعايه الاكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والاكسس دي تمام ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تبعتلي الAnydesk فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1309 882 378"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتصال تليفوني الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو تكرمت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتصل علي حضرتك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذن حضرتك هبعت لينك ميتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واكمل بدل المكالمة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "To join the video meeting, click this link: https://meet.google.com/npf-cvss-prk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Otherwise, to join by phone, dial +27 10 823 1286 and enter this PIN: 513 587 657#"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "To view more phone numbers, click this link: https://tel.meet/npf-cvss-prk?hs=5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر عن التاخير بشمهندس عادل ولكن مع حضرتك ممكن نستكمل غدا باذن الله لو فيه اي استفسار مع حضرتك باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عذرا بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن غدا ارجع اتواصل مع حضرتك لو فيه اي صعوبة في الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ياريت نكمل موضوع الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يفضل التواصل مع مطورين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "hotspot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو فيه امكانيه حتي لو فيه امكانيه مساعدة من خلالهم لتوضيح ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخاصة بهم يكون افضل ويسهل الامور باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكله باذن الله غدا بكمل مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجد مش عارف اشكرك ازاي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو بشمهندس هاني ،، يشرفنا دائما مساعدتك🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك وفي زوقك ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عليكم السلام اهلا بحضرتك بشمهندس هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازيك اخبار حضرتك ايه يارب تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدلله حضرتك فى احسن حال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاءالله تكون الامور مع حضرتك على ما يرام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله فضل ونعمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت محتاج نكمل الربط لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب دوما فى احسن حال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا واياكم يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المهندس الللا كان متواجد مع حضرتك بالامس دوامه لسه مبدئش ان شاءالله هيكون متواجد الساعه 12 بتوقيت القاهره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام بامر الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو شخص محترم وجمل جدا حقيقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف لو امكن يتواصل معايه اكون شاكر جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام باذن الله اول ما يبدء دوامه هنبلغه ويتابع مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليني بتابع في جزئ خاص بال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي من المكن ان يتم استخدامه لارسال الداتا في"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "hubspot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهبلغ حضرتك علي طول باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت اكون شاكر جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متنسانيش الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر بشمهندس عادل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت ياريت ياريت بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان اغلب المشاكل فعلا ف الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر ولله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا ليك ولتعبك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتواصل مع حضرتك باذن الله شغال عليها اول ما تخلص هبلغ حضرتك علي طول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحت امرك 🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعزك ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عذرا علي تاخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك متاح الان؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا بشمهندس انا لو مش متاح ابقي متاح لأجل احترامك واخلاقك ودعمك وكل حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متشرفتش باسم حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تتصل بيا لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شرف كبير لينا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتصل علي حضرتك دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله الشرف لينا بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://meet.google.com/koa-udvv-qhy?authuser=0&ijlm=1739374970671&hs=187&adhoc=1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجهاز معلق شويه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عندي فكره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكله مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ندخل هنا ميتنج ع الموبايل وهبعتلك اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش اي مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1 656 323 755"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدخل الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك كنت ضايف بيانات معينه منتظرها في ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كدا كان بيدي ان فيه مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "-------------"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "None"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Website"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Official WhatsApp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat AE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat EG"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat IQ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat OM"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat QA"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat SA"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live Chat YE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Call Center"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Google"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Facebook"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Instagram"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Telegram"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "X"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كدا كنت بقولك 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا جربتها رمت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومديه كود ٢٠١"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس فيه بروبليم صغيره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيعمل duplicated للداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نزود ف الكود انه يسرش بالفون والميل لو موجود ميبعتوش تاني ونزود تعديل فورمات الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "براجعها مع حضرتك لحظة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اقل من مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تدخل ميتنج هوضح لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن بشمهندس محمد اول ما يدوام يكلمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول ما يبدأ دوامه بيتواصل مع حضرتك مفيش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا ليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك محمد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبارك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدلله بخير ولله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم لسؤال حضرتك يا بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اخبار جديده يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ال htp request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عاوزين نصنف كل شانيل بمصدر التواصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "علي نفس الورك فلو الاخير للي كنا بنجرب فيه request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما ربط مع حضرتك ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "hubspoot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الورك فلو مظبوط؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس كل ريكوست هيروح لمصدر التواصل بتاعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا بفورمات معينه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي هو بالنسبالنا اسم ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "channel"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او زي ما منضاف في"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالشكل ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا ميبقاش فيه duplicated"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا هنقل نفس مصادر التواصل من سي ار ام بتاعناللي بنجرب عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه طبعا فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو مش هينجم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف دي بتكون قليله اعتقد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ندخل ميتنج نظبطها مع بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه رايم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رايك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلاص تمام حضرتك متاح النهاردة 3 باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتوقيت مصر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مينفعش قبل كدا لان الانتجريشن الي عامله بيرمي من اغير ارقام وميلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف عاملي مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا متفهم حضرتك ممكن لو فيه امكانيه عند حضرتك ندخل الساعة 1 ان شاءلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع كمان نص ساعه طيب 🥹🥹🥹🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو ينفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو مينفعش خلاص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عندي ميتنج الساعة 11 بعتذر لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولكن اول ما اخلص الميتنج هبعت لحضرتك علي طول ان شاءلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت ارجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هرسل لحضرتك اول ما اخلص باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص انا حاولت اعمل برانش كتير بس اخر الليمتد بتاعه ١٥ برانش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تتعامل من خلال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "else"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيتم اضافة باقي الاختيارات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني في ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "else"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتم اضافة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برانش كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهضيف كل حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كده صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هضيف الباقي لحد ما يقفل برانش وبعديها اضيف هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حقك عليا ممكن قبل الميتنج بتاعك تدخل تضيف كود فورمات الرقم والحاه بتاعه ال label"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الس بيسيرش بيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش توضيح بس اللي محتاج يتفعل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه كونتكت اتربيوت كنت بضيفها لمنع تكرار الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وفورمات الرقم يبقي كدا بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اي دوله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنا بنستخدم ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "variable name"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص هو بيجي اصلا بين قوس وناقس وكدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عاوز اشيل كله بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني الشكل بيظهر ازاي معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايزه يبقي زي كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال عليهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هسريش عليها حاضر لو فيه امكانيه من ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اعتقد من"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "hub spoot"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفسه لان كنت فاكر من منصة بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس واضح ان بيتم من خلالهم هناك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه دي ف اخر كل خطوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و else هحط بقي الورك فلو الي هتشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس انا دلوقتي عاملها شورت كت عشّان اتيست"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش عايز كل ما ادوس شورت كت تفتح ورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هندمجها مع الاساسي باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد ماتم عمليه التسيت ونتاكد هنربطها بالاساسي باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هخلص الاجتماع وهرسل لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي الفل يا حبيبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف انتظارك بامر الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف علي تأخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك متاح الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خالص والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ١٠ دقايق لو تكرمت حقك عليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يلا بينا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلي لينك من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد برسل الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "To join the video meeting, click this link: https://meet.google.com/mxc-qdhm-tye"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Otherwise, to join by phone, dial +27 10 823 0609 and enter this PIN: 274 185 686#"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "To view more phone numbers, click this link: https://tel.meet/mxc-qdhm-tye?hs=5"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\":\"\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\":\"Hany Adel\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"phone\": \"+201067371373\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\":763463931,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"team_leader\":763463931,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"annualrevenue\":\"Team A\""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Access token"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "pat-na1-08726059-7f75-4f4a-82e6-bfa8fcabc4ba"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\": 564487295,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"team_leader\": 55384661,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\": 564487295,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"team_leader\": 55384661,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\": \"\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\": \"Hany Adel\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"phone\": \"+201067371373\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\": 564487295,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"conatct_owner_2\": 55384661,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"annualrevenue\": \"Team A\""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "weoryx"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\":\"\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\":\"Hany Adel\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"phone\": \"+201067371373\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\":564487295,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"contact_owner_2\":55384661,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"annualrevenue\":\"WhatsApp A\""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\": \"\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\": \"Hany Adel\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"phone\": \"+201067371373\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\": 564487295,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"contact_owner_2\": 55384661,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"annualrevenue\": \"WhatsApp A\""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "how_do_you_know_our_company__"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\": \"\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\": \"Hany Adel\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"phone\": \"+201067371373\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"weoryx\": 564487295,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"contact_owner_2\": 55384661,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"how_do_you_know_our_company__\": \"WhatsApp A\""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص بصه كدا وقولي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا رابط تيليجرام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ملقاش رقم وايميل هيرمي انه تليجرام والاسم بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات معي بشمهندس هاني وهبلغ حضرتك اول ما اراجعه حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتجربهم طبعا على بوست مان صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك محتاج نجرب ايه يبتعت من بوست مان وانا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وضحلي بس اللي محتاج يتم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هعمل ببليش ونشوف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشطا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس هو كدا كله تمام صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شايف تمام بنفس الاعدادت للي كنا بنشتغل عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس طلما معمول علي شورت كات ممكن نشغل وتيست اذا كان الداتا للي بتبعت تمام علي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هناك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غيرت ف الكود بقي الاونر وكدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اببلش على اوبن عشان يبين معايا اكتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب تيست علي شورت كات لو تمام هنخلي يبقي لما العملاء تبعت ده افضل يعني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب بص هعمل حركه كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هشغله عادي وهقفل زابيير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهتيست على المنصات بسرعه واتفرج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقصد هتيست على كل ال inbox"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كمان اعتقد ان جوجل شيت لو بيسجل كمان علي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج يوقف الربط منه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بسم الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول رقم رمي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ان شاءلله تشتغل مع حضرتك ومايكونش فيه اي مشاكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماتسجلش صح؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "whatsApp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتشانل منضافة في الورك فلو؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد طبعا هيكون الداتا كدا مضمونه ان شاءلله تتسجل وهتبقي حلوة فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتسجل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم الموحد حرب عليه كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في اي تيم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او اسم الاتشانل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش اي تيم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "920014311"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "00966"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعت عليه دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدنيا تمام؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه صح كدا مظبوط انا فعلا كنت بتاكد اذا كانت هتتسجل تاني ولا لاه لو بعت علي اتشانل تانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي كدا ان شاءلله شغاله تمام ف مش هيعمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "duplicate"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لجهة الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعت حالا دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مرماش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه مشكله في البرانش انتهي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هراجع لحظات الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Whatsapp official"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اشيل خطوه ال unassign الي فوق صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت شغلته ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان بس رسالة مظهرتيش رد بس مفروض ان اتسجل هناك ممكن حضرتك تراجع برضو واكد عليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "با الكونتكت مش رامي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تدخل ميتنج دي عايز اتاكد ان دينا تمام مع حضرتك قبل ما اتحرك ان شاءلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات وهكون مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يلا بينا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Meet"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp A"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp C"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp D"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp O"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp Investment"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp SA"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp OM"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp EG"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp IQ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp AE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp YE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Live chat (General)"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "live chat (General)"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "whatsapp YE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدلله الداتا اتبعتت والدنيا تمام دلوقتي علي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو حضرتك احتجت اي استفسار تحت امرك بلغنا فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا حبيبي والله ميتحرمش منك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تعبتك والله العظيم بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ياريت ياريت قصه الويب هوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واجبي يا بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد هراجع الامر وهبلغ حضرتك باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان كمان قناه العراق واتساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما العميل بيبعت الاعلان او صوره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بتشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا كتير جدا 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف بتاثر ف التوزيع ع المنصه والريكويست مش بيسمع على سي ار ام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف هعمل من نفس الورك فلو دي كولون واعملها شورت كات للي مش بيسمعو مؤقتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام وخليني مع حضرتك بكره هكمل باذن الله لو فيه صعوبة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "trigger"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا بيكون عن طريق عميل جديد بعت علي المنصة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جيه عن طريق اعلان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه هي المشكله بس ف الورك فلو لو ظبطت كل حاجه هتبقي تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس المشكله بقالها اكتر من سنه ولسه متحلتش للاسف ف هي دي الي بتعمل الميسينج بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبتعمل ميسنج كمان ف التوزيع ولا تيم ليدر بيشوف ولا موظف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش بعتذر علي تاخير بس عشان شيفت خلص بس خليني بكره اتابع مع حضرتك لو لسه فيه مشكله في الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبارك انت ايه طمني عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب دايما بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا الحمدلله كله تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ديما يارب بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فرحني اننا هنشتغل ويب هوك 😁"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امين يارب واياكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس في الوقت الحالي ولله في انتظار رجوع بقيت القسم لذلك انا بس بتابع مع حضرتك ان ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغاله بشكل كويس وان مفيش مشكله في ارسال الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله والله يا هندسه كله تمام وزي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كمان عملتها شورت كت عشان لما الورك فلو بتعلق ف مش بترمي اي داتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك كنت قايلي لو لعميل بعت علي اتشانل العراق واتساب مش بتشتغل فهل لسه فيه مشكله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدللة ان الدنيا تمام والداتا بتوصل هناك وزي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله يا هندسه انا تعبتك معايه بجد والله بجد تسلم ربنا يخليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص هي ساعات وساعات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واجبنا ياهندسة اكيد المساعدة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الورك فلو نفسه بيشتغل ويقفل ولا مش بيشتغل خالص؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ساعات مش بيشتغل خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو لو اشتغل وقفل يبقي نجدتا باي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس هو مش بيعبرنا خالص 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وده بردو على كل القنوات للاسف والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا بصراحه يا هندسه الله يكرمك من بعديها لما عملت الاعلان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بقت بتشتغل اغلبهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه دي عموما لسه للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تفتكر احنا ممكن نحط ف التريجر كدا حاجه اعلان تكست رقم يمكن دي المشكله عموما ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز جدااا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يلا نعملها ؟ 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا هو ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "trigger"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خاص ببدا المحادثة اما عن طريق العميل ارسل من الواتس او بعت من اعلان ودول الاعدات لتشغيل الرد الالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه انا فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدي نضفله عموما اضافات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل سنه وحضراتكم طيبين وبخير ربنا يعود عليكم الايام بخير ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمة الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحضرتك طيب وبخير وان شاء الله ايام خيرة وسعيدة ليك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امين يارب واياكم ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🤍🤍"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان رئيس مجلس الاداره لشركه مشروعك كان موجود ف المعرض و بلغني ان فيه اوبشن جديده حصلت او بتحصل ف الكول سنتر زي ai والمكالمات تتحول لما العميل يرد وهكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف كنت محتاج اعرف استغلت ولا لسه والاشتراك و التفعيل وكل اللازم ممكن لو تسمحلي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بشمهندس محمد ؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد طبعا بس مهندسين الكول سنتر يقدروا يفيدوا حضرتك في هذا الامر لو تحب بيتواصل معك وبحول لهم الشات حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكون شاكر لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وياريت سلامي للبشمهندس محمد وشكره على تعبه ودعمه جدا وزوقه واخلاقه بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو على ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو تسلم لذوق حضرتك يوصل اكيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك واتشرفت بيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشكرك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعزك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو امكن بشمهندس محمد لما يبدا الدوام يتواصل معايه اساله بس ف استفسار مش اكتر والله 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكون شاكر جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك قسم مدير الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف اقدر اساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل سنه وحضرتك طيب رمضان كريم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان رئيس مجلس الاداره لشركه مشروعك كان موجود ف المعرض و بلغني ان فيه اوبشن جديده حصلت او بتحصل ف الكول سنتر زي ai والمكالمات تتحول لما العميل يرد وهكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و حضرتك طيب و ينعاد عليكم بالخير و البركات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللهم امين يارب واياكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله هنعلن عنه قريب لما يتم اضافته في السيستم فعليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب المتوقع يكون امتي ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحت التجربة الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول اما يتم اضافته علي السيستم هيتم الاعلان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش هرخم عليك ارجع لبزنس شات من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اطلاقآ تحت امرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا بحولك بفريق بالبزنس شات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا ليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك محمد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي حضرتك عامل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت عامل ايه واخبارك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب دايما حضرتك بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا تمام الحمدلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ديما يارب يا حبييي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان عندي استفسار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل اكيد مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يكرمك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ينفع لو اعمل ابديت من بزنس شات بحاله تسمع ف سي ار ام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واضحه ولا 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج توضيح اكتر لاي داتا محتاجها معلش😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "😂😂😂😂😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عارف ال label"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضح لي امتي هيحصل ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "update علي العميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل في الرد الالي ام الموظف المسؤل هيبدا يدخل بيانات جهة الاتصال ويعمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "upldate"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الموظف الي هيبدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هضيف كدا مثلا Customer_status الي فيه سي ار ام الي هيروح عليها واللاسم وجمبيها Updated source !"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيكون اول حاجه الاسم اللي في ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعدين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنعمل علامة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ":"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعدين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\" اسم المتغير اللي موجود علي المنصة \""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يلا ميتنج دقائق ؟ 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بس عندي ميتنج 3 ونص تحب ادخل مع حضرتك بعد الميتنج لو فيه امكانيه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب خلينا نظبطها لو متواجد ف من فضلك اول ما تخلص تبعتلي اكون شاكر جدا والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد هرسل لحضرتك باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "♥️♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🌹❤❤"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عذرا علي تأخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس هاني حضرتك متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حبيبي حقك عليا والله يا هندسه انا بس حصل ظرف كدا وكان لازم اتحرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا اسف والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تكلمني تاني لو تسمح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولايهم حضرتك بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتصل علي حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Meet - suo-ksnt-qpq"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بشمهندس هاني هبلغ حضرتك بكره باذن الله فور وصول اي تحديث"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك والله يا بشمهندس ميتحرمش منك ابدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الفل يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير بشمهندس هاني ازاي حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف علي تأخير حقك علينا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حبيبي على ايه بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله حضرتك عامل ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف علي تاخير بس كنت في متنيج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده بيرجع لل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للي هناك مفروض يبعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "request"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تاني هناك يسجل الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو عشان م واخد exist ع المنصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف بيبعته على هب سبوت تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف المفروض هب سبوت يلاقيه متكرر ف ميبعتش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح بس اعتقد ان ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "phone number"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "unique"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اخبار عن الابديت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب زي الفل ربنا يخليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا من ذوقك، ربنا يبارك فيك!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس هاني صباح الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازيك يا هندسه اخبارك ايه يا حبيبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدلله بخير ولله تسلم لسؤال حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طمني اخبار حضرتك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله والله ربنا يبارك فيك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب دايما بخير وفي احسن حال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لقيت طريقة لتعديل جهة الاتصال الحمدلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللهم امين يارب انا وانت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشاء الله عليك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا راجعت ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان يحصل ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "update"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنحتاج ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف ده بتالي ممكن نخزنة في اي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "contact attribute"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ويكون متسجل لجهة الاتصال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما اعمل ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "create contact"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كنت بسيرش ف حته التكست 😂😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تيجي ندخل ميتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان نعمل ايه؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله بفرح بالتواصل معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نسحب الشات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شرف كبير لينا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنت بشوف حل للورك فلو الي بتعلق بصراحه 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك والله الشرف ليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك هتكون متاح امتي باذن الله ندخل نضيف التعديل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يكرمك يارب تسلملي يا بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يلا بينا دلوقتي لو حابب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هرسل لحضرتك لينك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://meet.google.com/rjr-gyzx-tke?authuser=0&pli=1&ijlm=1740040752494&hs=187&adhoc=1"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://api.hubapi.com/crm/v3/objects/contacts/99468928669"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "PATCH"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\": \"newemail@example.com\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\": \"John\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"lastname\": \"Doe\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"archived\":\"true\""
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "{"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"properties\": {"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"email\":\"hany.mohamed@mashroo3k.net\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"firstname\":\"Hany Adel\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "\"phone\": \"+201067371373\","
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "}"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمدلله ان الامور مع حضرتك حاليا تمام بشمهندس هاني ولو احتجت اي استفسار في خدمتكم دايما"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🌹🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله يا هندسه بجد مش عارف اقولك ايه ♥️♥️ بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يكرمك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو نشوف بس قصه الميل الي بيبعت باسم بيفاتيل ده 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهشتغل شويه كمان على سحب الشات يبقي انا حاجه وانت حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك يا هندسة، ده بس من ذوقك ♥️🙏🏼"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام خليني أشوف موضوع الميل لو فيه امكانيه يتم تغير ان يبعت بميل حضرتك بدل دومين تبعنا وهبلغك لو فيه اي جديد باذن الله \\"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشكرا جدا لحضرنك ودعمك وزوقك بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من اشط الناس الي اشتغلت معاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومريحين وسبورت وعايز فعلا تساعد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجد بشكرك ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنا يكرمك ويسعدك يا هندسة، كلامك شهادة أعتز بها جدًا 🙌🏼♥️ تحت أمرك دائمًا، والأهم إنك تكون راضي ومبسوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله والله مبسوط بمعرفتك ودي اهم بجد ♥️♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشوفهم لو ينفع نعمل import عشان كونتكت id 😂 Run 🏃‍♂️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده من ذوقك، وأنا أسعد جدًا بمعرفتك! إن شاء الله نكون عند حسن الظن ونساعد بقدر الإمكان بإذن الله."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك يارب ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والميل وانا شغال ع التكست"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتواصل مع البشمهندس محمد النجار ♥️ هساله بس على خدمه شغاله ام لا شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Beva smart ai Chatgpt Google translate"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل عام وحضرتك بخير رمضان كريم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازيك يا حبيبي اخبارك ايه وانت بالصحه والسلامه يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يعود عليك بخير يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حقك عليا والله يا حبيبي انا اسف اني بزعجك سامحني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "، أنا بخير الحمد لله، يارب تكون بأحسن حال. ربنا يكرمك ويعود عليك بالخير دايمًا. ولا في أي إزعاج أبدًا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متاح الربط فعلا مع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "chatgpt"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان يقدر يرد علي العملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان اي كان السؤال للي هيتم ارساله من العميل الذكاء الاصطناعي هيالج السؤال ويرد علي استفسار بناء علي الداتا للي زودتها ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حلو اوي ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي افعلها وقصه بيفاتيل ai دي تبعها صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الربط مع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "google translate"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متاح بس ممكن الربط مع ذكاء الاصطناعي يقوم بالدور ده ان يترجم المحادثة او يغير في كلام زي يعمله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "enhance"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس بيكون ليه اشتراك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بتحتاج تشترك في الاكونت البريم من"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "chat gpt"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقريبا تكلفة 20 دولار في الشهر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه احنا عندنا تقريبا اكونت مدفوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبضيف بعد المبالغ علي الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ممكن نربطه مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الربط من خلالنا مفيش عليه اي رسوم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنحتاج بس الاكونت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودي بتكون ف الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصل لقيت beva ai"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي للي بنرفع ليها الداتا للذكاء الاصطناعي عشان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ي- trian"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "موديل وتكون عندها معلومات عن المؤسسة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي بتترفع من خلالكم صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني دورت ملقتش 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا عادي حضرتك بتضغط علي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Data source"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبتقدر ترفع الملفات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "List is empty"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "knowledge"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنقدر نرفع الملفات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخ"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دورت قبليها عيب عليك 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان لسه محتاجين نربط ه من"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "integration"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو بس بنفعل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "api key"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعدها بنضيف الداتا دي يعني😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مثلا اجرب مع شات جي بي تي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هجرب على كي فري مثلا واشوف كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اول ماضفت الداتا هنقدر نخليه من ورك فلو يرد علي العملاء بناء علي داتا للي رفعتها ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس هيكون فيه حاجه ان لو العميل اختار الذكاء الاصطناعي مش هيقدر يرجع للرد الالي الطبيعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش مشكله مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اضفله خطوه اختياري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استخدامه بيكون ورك فلو بس صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيكون فيه اوبشن من شات هنا كمان خليني اوضحة في فويس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي دي مش ظاهره بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الاوبشن للي في صفحة دي بنفعلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبعا ما بنفعل ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "integration"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الخاص ب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "open ai"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عامل كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفعل لل open ai"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وفاتح كل الاوبشن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هحتاج اني ديسك اراجعها وبرضو الاكونت الخاص ب شات جي بتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب سيبك منها دلوقتي مش عايز ارخم عليك 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش جديد عن الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك لو احتجت تربط ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "open ai"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هاخد منهم بس الاكونت المدفوع 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بلغت بيها القسم عندنا بلغوني ان لو الايمل اتربط بشكل صحيح مفروض بيبعت بالدومين في حالة ان فيه مشكله في الربط بيبعت بالدومين الخاص ب بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا رابطه بشكل صحيح والله 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبالخطوات زي الفيديو الي بعتوه قبل كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واعتقد لو فيه مشكله ف الربط مش هيرسل ولا هيستقبل من الاساس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب انا حربت ف ايميل @gmail"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كدا ولا ملوش علاقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني لو @gmail هيبعت باسم بيفاتل ولو @mashroo3k هيبعت بالدومين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي بتكون عن طريق imap Smtp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني عامل كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليك معايا بشمهندس هاني هراجع حاجه من خلالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا بجرب بردو على smtp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص وصلت لنقطه حلوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصل باسم الجيميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولاكن لما برد من الايميل مش بيوصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش بيجيله ف نفس الميل لا بيكون ميل تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختفت smtp 🤷‍♂️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك وققت ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "imap"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كدا بتختفي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه معلش 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما ببعت ميل من خارج المنصه مش بيوصل ولما ببعت من المنصه بيوصل على الميل بس بيبعت كل واحد ف ميل مختلف مش ف نفس الميل فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيعتبر الميل محادثة جديدة عشان كدا بيفتح كشات جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس انها مش بتوصل علي الميل بحاول اتابع من عندي عشان نوصل للحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص انا ببعت من عندي بيوصل بس المفروض بيوصل ف نفس الميل عادي لاني يعتبر عامل زي replay all"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا كل ميل بيوصل لوحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما برد بقي من برا المفروض يوصل للمنصه على نفس الشات مش بيوصل اصلا 😁"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب وسوف وانا هغير ال ssl يمكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب خليني اغير فيها وهبلغ حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغلتها 💪💪"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وضفتها هنا عشان الورك فلو متشتغلش معاها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز جداا🙌🙌🙌"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم ايدك يا بشمهندس هاني🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك والله يا حبيبي ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبعا لما اضيف اكتر من ١٠ ميلا هبقي اعمل جوه البرانش ده and"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ليها حد معين ولا 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغاله عادي هتشيل كتير ان شاءلله😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب منا من دي الي اسمها gmail احط تحتيها كل ال and واضيف كل الميلات وهتروح ع الفاضي زي ما هي معموله 🙂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهتكون and Inbox Equal to Gmail 2 وهكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عدد البرانش مش كفايه للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش في البرانش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيبقي تحت دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحتيها كله and"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي انا كدا عملت من البرانش ده تحتيه كل الميلات ويروح على فاضي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولميتهم في مكان واحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هما 14 كنت فاكره 15 برانش اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهنعمل في برانش الايميل كل الايميلات ومابينهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "or"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد دي تنفع صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مظبوط كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لو حبيت كل ايميل يروح باسم الموظف هتبقي ليله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو حبيت كل ايميل يروح باسم موظف هتبقا صعبة من نفس البرانش فعلا بس ممكن يكون ليها حل من اتنين :"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاول اننا نحاول نضيف وركفلو جديد نظبط فيه التوزرعة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و التاني اننا نتعامل بنفس لبرانش و نقسم تحته برانشات لكل ايميل و يتعمل تعيين عليهم حسب الرد جاي من اي ايميل بس دا هيتوقف معانا على عدد الخطوات المسموح بيها في الوقت الحالي و ممكن نكمل عليها في الوركفلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه يبقي برانش تحت برانش الجيميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا هيطلع منها else وهيترمي فيها by another work flow الي هي الي بنختارها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط في الelse بترمي فيها another workflow لو محتاجه يشتغل او حتى اي اكشن تاني ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذ هانى فى اى استفسار اخر اقدر افيدك فيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "با صباح الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك يارب ميتحرمش منك ابدا يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك يا استاذ هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لذوقك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Aa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استفسار الله يكرمك لو انا مسحت attributes"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيمسح ال attributes بس مش هيمسح الكونتكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش هيغير داتا صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط فعلا مش هيمسح الكونتكت لاه ومش هيغير في داتا التانيه الخاصة بالكونتكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني اعمل ديليت عادي مفيش حاجه هتتغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكره انها هتختفي بس من الاختيارات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاكن مش هتغير اي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالفعل هتكون موجودة في بيانات جهة الاتصال لو كان منضاف اليها من قبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع امسح attribute مثلا من على ١٠٠ عميل مره واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او اضيف attribute على ١٠٠ مثلا مره واحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السيرفر وقع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ريفرش كانت مشكله لحظيه و تم حلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش متاحة دي اننا نمسح من مجموعة contacts للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ونضيف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الوضع بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او ممكن و انت بترفع من جوجل شيت تضيف الattribute للعملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج افهم ازاي مش هيغير مش واضحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بمعنى ان الAttribute لو اتمسح من المنصة مش هيتمسح من جوا جهة الاتصال في المحادثة هيكون ظاهر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بس مش هيظهر اني اضيفه تاني بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلاص همسح وعلى ضمانتك 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هستاذنك ممكن اتحول للكول سنتر !"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر لحضرتك كان الدوام انتهى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحول المحادثة الان لهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اعرف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السيستم بيشتغل على المكالمات بسكل تلقائي اشتغلت ولا لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه خدمه الاوتو دايلر موجودة يافندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "افعلها اراي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي باشتراك يافندم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Karim Salama"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حابب تعرف عنها اكتر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بعد الاشتراك في خدمة الاوتودايلر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتبلغنا بالالية عمل الخدمة و بيتم برمجتة لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سعر الخدمة 100 ريال في شهر غير شامل الضريبة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و بيتم تجديدها مع الخدمة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "zainab Mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك معك فريق البزنس شات كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب معلش ممكن مثال الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام لو في اى استفسار مع حضرتك إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو بشمهندس محمد موجود النهارده ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك محمد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حبيبي يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن معلش ميتنج بالظبط ٣ دقايق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه شورت كت اسمها Shortcut parent active"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أكيد مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان لما الورك فلو بتعلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اقسمها على ٢ عشان اضيف فيها خطوات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتاعت انه يسحب كونتكت ud"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج ان نقسمها علي اتنين ورك فلو؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هعمل ديليت دلوقتي لواحده وهعملها وقولي صح ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مدا المفروض التريجير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Another"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الورك فلو الجديد للي هيكمل عليه من"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مظبوط هيكون"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "parent => trigger shortcut"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهنضيف خطوة ان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Start Another Workflow"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "-------------------------"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ورك فلو الجديد وليكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "child => trigger (by another workflow)"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لازم نفعل الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "child"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان من"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نلاقيه في الاختيارات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد مع حضرتك اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هرخم عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ابدا اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع تعملهالى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اكيد مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي جزئ هنكمل عليه في ورك فلو تاني؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنحط بعد hubspot field Field contact id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان ترمي لما اشغلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا ضفت في htp resbon Id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب زي الفل يلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هدت منها منها كولون فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت ارجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه ده الي هيكون فيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برانش ٢"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي ف parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام دلوقتي قسمتهم علي اتنين ودلوقتي برانش اتنين بيروح علي ورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "child"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكمان صفت ال id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يباركلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط هتسحب ال id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتضيفة لجهة اتصال العميل في"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "contact attribute"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهتظهر ف نوت زي ما ضايفه الرئيسيه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج نضيف نوت ب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "response"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للي راجع مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيسحب exist"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البريفت نوت هيشتغل مع كله لانه ف ي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "main"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا هراجعها ثواني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باظت ؟ 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس تقريبا فيه تعديل حصل علي الورك فلو الطبيعي لان بقي بينتهي لما جربت ابعت عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا معدلتش على حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام سهله ان شاءلله هحتاج اوقفه لحظة اراجعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتاكد ان الاساسي شغال وهاخد كلون منه واقسم علي مرتين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Parent الي فيها مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الشورت كت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام حاضر لحظة معايا هراجعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ثوتاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مرمتش exist ولا نوت 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه سحب ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاضل ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "exist"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكله من هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انت شغال ف ورم فلو غلط ؟ اسمها shortcut parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام اشتغلت دلوقتي الحمدلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ظبطت الاتنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب وانا معاك لو لسه فيه حاجه باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العيب كان من ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عاش بجد والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس كان فيها ايه 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوقفها اشيل كل كلمه كلون دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مفيش مشكله هعملها انا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا لا خلاص عملتها تسلم ايدك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب ينفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان ابقي بقولهم زي دول مطلوبين تحديث"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان لازم id12 Id 13 Id 14 لو اتكتب id بس متنفعش صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في حال وجود أي استفسارات أخرى، برجاء إبلاغنا، وحنكون سعداء بمساعدتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش حقك عليا والله انا اسف جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن طيب اروح للكول سنتر لحد ما تخلص لو مشغول دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مع حضرتك لحظات اسف معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي كدا مثلا الموظف يختار وبعدين ابعت داتا دي؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب والاكشن ف كومنت لاي اتربيوت ينفع ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التعديل هيحصل من المنصة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو هيتم منها هيكون من الورك فلو ام الموظف للي هيعدلها بشكل يدوي؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف هيكون صعب ان يتم بشكل اتوماتك من نظام لما يحصل تعديل علي بيانات جهة الاتصال بشكل يدوي ولكن ممكن الموظف يطبع المتغير بنفسه في كومنت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو ضغط علي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "private note"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعمل العلامتين الخاصين بالمتغير بيظهر ليه يقدر يعملهم وده للي حاليا متاح ان يتم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش فاهم بصراحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني لو في المحادثة بتاعتي هنا علي اعتبار ضيفت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "attribute"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Reason Of Refuse"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط الس اختارته يظهر ف نوت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت عامله لواحده بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس عايز اعملها للكل فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتلاقي ورك فلو اسمها reason of ref"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نعملها في"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "trigger"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لورك فلو لوحده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فهمت قصد حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "♥️♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد هيكون صعب خليني اراجعها برضو واكد مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت لما تخلص متشنغلش تبلغني بس الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ياريت 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في حل تاني بس اكيد هياخد كذا ورك فلو ان نختار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "attribute"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "trigger"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف كدا لو فيه 4"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيكون ليهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "4 ورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا صلاه النبي 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو فيه استفسار عند حضرتك انا معاك 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك والله 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم يا بشمهندس هاني ربنا يكرمك يارب🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك يارب وكل سنه وانت طيب وربنا يعود عليك الايام بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك، وكل سنة وحضرتك طيب رمضان كريم عليك وعلى أحبابك، يا رب يكون شهر خير وبركة عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللهم امين يارب يا حبيبي واياكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "❤❤❤🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "♥️♥️♥️♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتحول على كول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات هيتم تحويل حضرتك لقسم الكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كتر خيرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز ادفع النهارده واحولها السبت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Youstos"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح للاشكالية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "،،،"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اشترك في خدمه الاوتودايلر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Youstos"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات وسيتم تحويلك للقسم المختص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حياك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برسلك الان عرض سعر لخدمة الاوتوديلر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حياك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحيث ادفع الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونفعلها يوم السبت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام دقايق معي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرآ لآنتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ارسلت عرض السعر على الايميل وهرفقه هنا لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على اي ميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ceo@mashroo3k.com, info@mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الايميل الي بيتواصل معكم Hany.mohamed@mashroo3k.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارستلها الان عليه مرةاخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان مش بنشغلهم بالمواضيع دي وكله بيكون معايه انا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام بعتذر منك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عدلتها لشهر وارستلها لحضرتك علي الايميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany.mohamed@mashroo3k.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الافضل يوم السبت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله منين ما يدفعو هبعتلكو بقي 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تشرفنا اي وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هي بتشتغل ازاي ولا ايه بيحصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واياك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام آليه العمل دي بيتابعها معاك الدعم الفني الخاص بالكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحب احول حضرتك بيهم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منتظر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nehal Bahyeldin"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هحول حضرتك بالدعم الفني للكول سنتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يامسهل 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل سنه وانتو طيبين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اعرف لما تشتغل خدمه الاوتوديلر وتشتغل على الداش بورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتشتغل ازاي وشكلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالاكسل شيت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي مش فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واقدر احدد الكيو صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المكالمات بتطلع من عند حضرتك ملهاش علاقة بالكيو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بحدد الرقم صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بترع الشيت بالارقام بتتصل بالعملا و لما بترد بتدخل على الivr و بعدها بتدخل على الكيو اسف و بعدها بتتخل للموظف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة للاسأله الاخرى ممكن مدير الحساب الوضحها لحضرتك لكن من خلالى ف هو ارقام فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا قصدي عايز ارفع الشيت تمام بس يبقي الإتصال من رقم ١ من ضمن ال ٨ ف لما يرد هيرد على الكيو الس مربوط بالرقم ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كل فريق ليه الداتا بتاعته فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "abdelrahman.ashraf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم قصدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sama Sherif"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Thanks for contacting us"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Call center"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ملخص (90).pdf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Autodailer"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم الدفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحولك لمدير الحساب لمتابعه الامر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف الحال؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل عام وحضراتكم بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ورمضان كريم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا ببلغ الماليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل هيكون في رد الي معين يسمعه العميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا بمجرد الاتصال المكالمه للتحويل للتحويلات تلقائي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بس توضحلنا الاليه اللي محتاج تشغله بيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقصد مثلا ان في عندك 10 تحويلات مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل تحويله ليها قائمة ارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك محتاج بقى ان مثلا ترفع الشيت في الديلر وهو تلقائي يوزع المكالمات حسب كل تحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح كدا؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله ينور عليك على خساب ما اقوله الشيت ده بتاع اي تحويله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هو كدا هيكون في تطوير للخدمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهيكون ليها تكلفه لوحدها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان اليه عمل الديلر بتكون عاديه جدا شيت فيه ارقام بيتصل ويحول عشوائي علي التحويلات او بمعني اصح بيدخل المكالمه اكنها مكالمه وارده عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محدش بلغني ان فيه تطوير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقالي شوف الاليه ونعملهالك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبناء عليه اشترك فورا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنت بلغته بالاليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وممكن ترجع للشات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "mohamed.saafan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب خليني اراجع المحادثه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومحلوله باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتواصل مع بشمهندس محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم يا بشمهندس هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "رمضان مبارك عليك و كل عام و حضرتك طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا بشمهندس محمد النجار غير متاح و لم يبدأ دوامه و لكن ممكن توضحلي استفسارك و بكون معاك مش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله الله اكرم علينا وعليك يارب يا حبيبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص هي حاجه بسيطه لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل طبعا مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت هسحب من ورك فلو كام برانش احطهم ف التانيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الجزء الخاص اننا ناخد خطوة من رد الي و نضيفها في رد الي تاني مش متاحة بشكل مباشر بس ممكن تعمل clone للرد الالي اللي محتاج تاخد منه الbranch و تحذف اخطوات اللي مش مناسبة منه و تشتغل عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معنديش مساحه للكولون 🥲"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن في طريقة تانية بردو عشان يبقا عندك مساحة بس اولا هل عندك اي رد الي مش بتستخدمه في الوقت الحالي و كان مثلا مجرد test ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي الفكره حتي لو عملت كولون هضيف ازاي من هنا ل هنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حاجه كمان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اغلب تهييس الورك فلو على واتساب عراق امارات يمن وهكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم حضرتك طبعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس الفكرة كنت هقولك نشيل رد الي بعد ما ناخر منه backup و نعمل clone للرد الالي اللي عايز تاخد منه اكبر قدر من الخطوات و نشتغل عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على قنوات معينة يعني مش متعمم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب خليها دلوقتي مش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه الورك فلو اصلا فيها مشكله عندكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس بص كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشتغلتش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف الداتا متسجلتش على السي ار ام عندنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف متوزعتش للموظف المسؤول عن الدوله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف انا تعبت 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا جاي من اعلان انستجرام او فيسبوك و مشتغلش معاه الوركفلو مع اننا اكيد ظابطين دا في الcondition صح كدا 😅😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه وربنا 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضيف ٢ or كمان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صادق و الله يا هندسة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا براجع معاك بس الدنيا فيها ايه مش اكتر 😅😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو الورك فلو تشتغل بما يرضي الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش هتفيد هنا المفروض يشتغل تمام 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنبقي في حته تانيه 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب لو ضفت or Contact معناها ايه Or work flow بردو ايه معناها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه و الله عندك حق هي بس تشتغل صح و الدنيا هتبقا فل 😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "contact : بمعنى ان العميل تواصل معايا ف المحادثة اتفتحت معايا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "workflow : بمعنى ان المحادثة اتفتحت عن طريق رد الي زي مثلا ان حضرتك تكون مجهز رد الي بعد التقييم مثلا لو التقييم مثلا مش حلو يفتح المحادثة من المنصة و يوصله مثلا لقسم الشكاوى و هكذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصيف طيب or contact"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا رايك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي كدا كدا متضافة اصلا في اول condition"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف لما هنا نضيفها تاني مش هتفيد التكرار بتاعها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقصد user معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "User : معناها انك انت كمستخدم للمنصة فتحت المحادثة بايدك او انت اللي بعت الرسالة للعميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ملهاش حل عندكم انها تشتغل طبيعي 🥹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله يا هندسة هتتحل و تشتغل طبيعي هم بالفعل شغالين عليها و بنتابع معاهم متقلقش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب يا مسهل دي معديه السنه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله متقلقش هنخلصها في اسرع وقت متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتمني والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله يا هندسة مقلقش"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز الاتصال 📞"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معك فريق مركز الإتصال .. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج تحويله رقم 7446 تبقي مربوطه برقم 543003850 للتحويله دي بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا عملت ارسال محتاج بس ك استقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الحالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش فاهم ايه ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك الي مربوط على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا هنخلي تحويله 7446 فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارسال واستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم 5 وجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Dina Moustafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Rashwan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لإختيارك بيفاتيل"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتواصل مع بشمهندس محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيداوم بعد الافطار ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اذا في حاجة نقدر نساعد حضرتك فيها اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله ربنا يخليك والله الله يكرمك كنت عايزه في استفسار كدا لو امكن لما يجي يرسل لي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ان شاء الله بسيب نوت واكيد هيتواصل مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل عام وحضرتك بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانت بالصحه والسلامه يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🤍🤍"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس هاني ،، كل عام وحضرتك بخير رمضان كريم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازيك يا بشمهندس واحشني والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانت طيب وبخير يارب ربنا يعود عليك الايام بخير يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك يا بشمهندس، وحضرتك اكتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا وانت يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو انا كنت عايز طلب كدا الله يكرمك لو امكن تساعدني فيه اكون شاكر جدا والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أكيد اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اساعد حضرتك ازاي؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام وصلت المعلومه هشتغل عليها وابلغ حضرتك اول ما تخلص باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هتعبك معايه والله حقك عليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اللاب عندي حصل فيه مشكله مكنتش عارف اتعامل خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك، أي حاجة محتاجها احنا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك وفي زوقك وسلملي على بشمهندس رمضان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا لحضرتك ،،"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبلّغ بشمهندس رمضان سلامك إن شاء الله. وبالمناسبة، التعديل خلص تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو فيه أي تعديل بلغنا بنكون مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاتنين ؟!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه الاتنين خلصو الحمدلله ، ولو فيه اي مساعدة نقدر نساعد بيها حضرتك موجودين باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك تسلم لزوقك ودعمك والله ربنا يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع ارخم عليك ف سكرين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ابدا حالا ببعت لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "short cut parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "shourt cut child"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Automation System - parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Automation System - Child"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم ايدك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبقي اشيل كل الكولون بقي لما اروح ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم ايدك ميتحرمش منك تعبتك وعطلتك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس عشان فيه قناوات واتساب تاني هتضاف فحبيت احطها ف البدايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكله اعدلها لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ااه متفهم حضرتك بحيث كل الجديد يكون في"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "parent"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واجبنا تحت أمرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه والي عليه ضغط شغل عشان الورك فلو فيها مشكله ف مش عايز اخليها تروح بيرنت وتروح شايلد ف على ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك في عمرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الاكواد نفس كل حاجه وكله تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان شرحت للشباب وبامر الله هنفعل بقي الابديت على سي ار ام خلاص 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ماتقلقش نفس الكود وكل حاجه ولو محتاج نتيست ده مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاءلله تكون تجربه موفقه مع حضرتك🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هستاذنك هبعت تيست من عندي وبص بصه كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اعمل resolved الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر اكيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم ايدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الامور تمام الان؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم ايدك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يسلم حضرتك يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Id كله تمام احسن اكون ملوش زي المره الي فاتت 😂😂😂😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا تمام كله بيتسجل 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "contact id"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "huspot -> exist"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp Code"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شوفت الفيو الي ظهرته ؟ 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدوله و و و"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فكرت فيها وعملتها وثبتها 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سحبت ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "attribute"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف اتثبت مظبوط😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سحبت att على main"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وشوفت ايه الداتا الي محتاجتها وثبتها عشان يفتكروها 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملتله دليت احسن يتصلو بيك 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عاش بجد تسلم ايدك ولله يا هندسة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيرن علي كيو الشركه كله😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله تسلم ايدك انت يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "😂😂😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يسلم حضرتك ،، كل التوفيق ان شاءلله🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك ♥️♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الامور تمام مع حضرتك بشمهندس هاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك فى شي اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش هجرب وراك يعني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كفايه بس تعبك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلملي ولله يا بشمهندس انا بس بتأكد لو فيه حاجه اقدر اساعد بيها قبل ما اكون موجود ليوم الحد ان شاءلله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يكرمك وميتحرمش منك ابدا وبعتذر عن ازعاجك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يبارك فيك ويجازيك كل خير. لا خالص، ده أقل واجب طبعًا🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك ويعزك يارب ♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امين يارب واياكم ، موفقين باذن الله❤️❤️"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل سنه وحضراتكم بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "معلش الشباب مش عارفين يغيرو باسورد ف هستاذنك هبعتلك كام ميل وتغيريلي الباسورد بتاعه لاني مش متواجد ف الدوام وفيه حاله وفاه مش هقدر اكون معاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ahmed.sayed@mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nancy.Refaat@mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك استاذ هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح المشكلة الموجودة ع اليوزرات هذة فى تغيير الباسورد بالضبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه مش عارفين يدخلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف هستاذنك تغير كل واحد بباسورد افتراضي لحد بس ما ابقي متواجد يوم السبت باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن حضرتك تطلب منهم يقوموا بعمل forget password"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتوضح اذا تظهر معهم اى مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكله بسطلب منهم اكيد otp وباسوردات الميلات مش معاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا عايز احل مشكله دلوقتي لحد ما ابقي متواجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حاليا مبقاش متاح ان يتم التغيير بشكل مباشر من خلالى إلا عن طريق ايميل رسمى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهنحتاج الايميلات دى ترسل لنا على الايميل الخاص بنا businesschat@bevatel.com ويطلب فيها تغيير الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او ان يتم ارسال ايميل رسمى من ايميل الشخص المئول ومسجل ايميله لدينا لتغيير الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا فندم بقول لحضرتك فيه حاله وفاه ومش هبقي موجود وفيه مشكله ف الميلات تقولي ميل رسمي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وضحت لحضرتك الطريقة التانية وهى ان الايميل اللى به مشكلة يرسل لنا على الايميل الخاص بنا وهنقوم بتغيير الباسورد له"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بقولك فيه مشكله ف الميلااااااااااااااات هيبعت منين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وامال انا باعت هنا ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المفترض الايميل نفسه مفيهوش مشكلة ان الموظف يقوم بفتحه ويرسل لنا انه حتاج تغيير الباسورد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشكلة حضرتك فى الباسورد الخاص بالمنصة ولكن الايميل نفسه من المفترض ما به مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حولني على بسمهندس رمضان او بشمهندس محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هو للتوضيح دى سياسة الشركة حاليا لتغيير اى باسورد لأى ايميل وذلك حفاظ على بيانات الدخول ومنع وجود اى مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومع ذلك بحول حضرتك الى بشمهندس محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقائق وبيكون مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم ورحمة الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس هاني ،، كل عام وحضرتك بخير عيد سعيد عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البقاء والدوام لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متفهم حضرتك ولكن للاسف تغيير الباسورد فى الوقت الحالى مبقاش متاح ان يتم تغيير الباسورد من خلالنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبقى الزامى ان يتم ارسال ايميل بذلك اما عن طريق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايميل المسئول فى الشركة المسجل لدينا ceo@mashroo3k.com هذا هو وطلب فى الايميل تغيير الباسورد للايميلين اللى حضرتك محتاجهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او ان ايميل الموظف يرسل mail لينا يوضح فيه انه محتاج تغيير الباسورد وبمجرد ما يتم استلامه هنغيره للموظف \\"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا بقت دى الطريقة المتبعه لتغيير الباسود من الشركة بسبب حدوث اكتر من مشكلة فى هذا الامر وايضا للحفاظ على امان هذة البيانات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس المفروض الايميل بتاعي الي يبقي موجود كمسؤول مال ال co بالحاجات دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف فضلا اذا حضرتك مش متاح حاليا لإرسال ايميل اطلب بس من الموظف نفسه يبعتلنا على ايميلنا يطلب تغيير الباسورد واحنا هنتابع معاه لا تقلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والمصحف فيه مشكله عامه ف الميلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "info@mashroo3k.com"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany.mohamed@mashroo3k.net"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دى كل الايميلات الموجودة مسجلة كمسئول لدينا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالشكل دة حتى لو تم تغيير الباسورد الفروض الموظف يستقبل على الايميل رمز otp فلو فى مشكلة فى الاييل نفسه تغييير الباسورد مش هيفيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو الايميلات مش هتستقبل ايميل لتغيير كلمه السر لان في مشكله لديكم في الايميلات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يمكن فتحها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اذا بنسبة 100%"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لن يتمكن اي شخص لديكم من استقبال ال otp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد الباسورد لانه لا يستطيع فتح الايميل من الاساس اذا الحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان حضرتك مشكورا ارسل لي ايميل تستطيع فتحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبما ان رقم حضرتك معتمد لدينا انه يمكن التعامل معاه فممكن بشكل استثنائي حلا للوضع الراهن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضيف لحضرتك الايميل ده ويكون ادمن مسؤول علي المنصة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومن خلاله ممكن تحذف ايميلات الموظفين وتضيف لكل واحد فيهم ايميل اخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يستطيعو فتحه من الاساس واستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "otp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا يا بشمهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا هتصرف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو علي ايه بس ان شاء الله خير"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت محتاج اعرف دي ايه الي ف trigger"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تبع التقييم بس بتشتغل ازاي ولا الاليه بتاعتها ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الالية بتكون عن طريق بعد ما يقوم العمكيل بتقييم الخدمة يفتح شات بوت وحضرتك تنفذ الخطوات اللى بتحتاجها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتهاله اصلا ازاي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتله اللينك ازاي بتاع التقييم !!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل وضحت هذة النقطة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش اوي بصراحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع افعل ورك فلو اقوله الكود الي هيجي بعد كلمه client code حطه ف attributes كذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او يسحبها يحطها ف السي ار ام علطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا عامل كونكت مع crm ب htp req"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مقدرش بداخل رسالة اني اعمل detect لحاجة مثلا تكون بعد كلمة معينة و اخد الكلمة دي و احطها في variable"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحل الوحيد هنا هو انس ممكن اعمل سؤال نوعه text بطلب من العميل مثلا الكود اللي وصله و يسجله في variable و ممكن ساعتها نبعته في الhttp request مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Java code"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عن طريق المطورين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولازم العميل يكتب الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف مش هيكتبو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص دي بتفيد التسويق عندنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف طبعا هي مهمه لينا مش للعميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اننا ندخلها مانول بتحصل اخطاء كتيره جدااا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف ينفع تفيدني بحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هل الاكواد بيتم انشائها من النظام عندك بشكل عشوائي ولا هي اكواد ثايتة في حملات علة فيسبوك مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص اكواد متغيره بس اول حرفين بيكونو ثابتين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ma83d7"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Sa86329"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتعدلت بقي بدايتها بيكون حرفين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحسب كل حمله مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو عاوزني اثبتلك اول حرف ولا حرفين او ٣ لحاجه معينه ونسحب بيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نقدر نعمل ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللي هقدر اعمله هنا هو اني اخلي الشاتبوت يعمل detect للثابت و على اساسه ياخد action معين و لكن الثابت هنا مش هيفيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يخطها ف attributes"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ويبعتها سي ار ام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "la ijktu f'vrm hgh;,h] hgphgdm hggd pqvj; ,qpjihgd"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش هتنفع بطريقة الاكواد الحالية اللي حضرتك وضحتهالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ايه في دماغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قولي قصدك ايه وبناء عليه اقوله اول حرفين مثلا لما يجي ma اسحبه هو والي بعده وحطه ف attributed"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ممكن الاول اننا نثبت مجموعة اكواد و ليكن 10 مثلا بيتبعتو للعملاء بشكل عشوائي كالعادة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قصدك يكون الكود كله ثابت مش متغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف لازم الكود كامل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لو كود ثابت تتعمل ازاي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اذا ثابته بنقدر نعمل brunch ومن خلاله detect الكود الموجود وعلى اساسه يترسله ب http request للcrm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برانش وبختار ايه فيها مثلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم حل المشكلة ممكن تقوم بالتجربة فضلا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو فيه ايه يا شباب انا عايز افهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الووو ؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?????????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات معايا سيتم مراجعه منصه حضراتكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذن حضرتك القيام بعمل ريفرش للصفحه والتجربه مره اخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل الامور تعمل بشكل طبيعي مع حضرتك الان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو تمام الان انا راجعت من خلالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اكلم بشمهندس محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف هو غير مداوم اليوم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فضلا توضيح حضرتك بتحتاج اي بالضبط لاساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب استفسار من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا رابط المنصه بالسي ار ام ب http والدنيا تمام الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه قسم هيضاف في الورك فلو جو شانيل واحده تمام وتمام هربطه بشخص واحد مفيش مشكله يتحوله اتوماتيك على البزنس باسمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ينفع القسم ده الي جوه الشانيل لما يروح باسمه على بزنس يروح باسمه على سي ار ام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشانيل كلها معمولها unassigned تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جواها اقسام ف الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عاوز قسم معين يروح باسم موظف على سي ار لم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده قصدي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي فى الحالة دى حضرتك تكتبها ثابته على طول فى الريكوست منغير variable لل assignee"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخدنا بلوك من رقم عندنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش راضي يرجع خالص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يادوبك كريته مفيش بوم اخد بان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومعملناش عليه حاجه اصلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه هنا متردش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس عملت ع التليفون وقالي واجعنا ومش هيستخدمه تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم التقديم بالفعل هنا حس بالصورة على الرقم لذا بنحتاج الانتظار الى حين الرد من خلالهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معى ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لو اترد بالرفض لقدر الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه حل ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو اترفض ومتاح نقدم مرة تانى بنرسل لو مش متاح وكان الرد منهم بالحظر النهائى بنلجأ للتيكيت مع دعم ميتا وبنرسلهم التفاصيل وبننتظر رد منهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي اوصل للتكت مع الدعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/direct-support/?business_id="
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو دخلنا على اللينك دة بيفتح صفحة التيكتس مع ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو فيه سكرين من الخطوات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف مفيش ليه خطوات محددة عشان فيه اكتر من تصنيف للمشاكل من ضمنهم مشاكل حظر الارقام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومعرفش ليه خدنا حظر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده لسه بنقول بسم الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم ممكن جه عليها حظر من العملاء قبل كدة قبل ما يتم ربطه على المنصة فبيتم حظر الرقم دة احد الاسباب ولكن مع الطلب وبعدها التيكيت بيتم الغاء الحظر إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب والله لانه معمول دائم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ممكن الخطر بسبب عملت تمبلت ومسحته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس انا بعمل ده ديما وعادي جدا ووارد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنضيف تمبلت مثلا وتطلع مش مناسبه ف بنشيلها عشان الناس متوهش او تتبعت بالغلط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيأثر غير على القوالب اللى بيتم رفضها بمعنى لو قوالب تم رفضها ومتمش مسحها احيانا بيعمل حظر مؤقت على الرقم ولكن عمل التيمبلت وحذفها مش بيأثر على الحساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بردو قولت كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى الوقت الحالى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز افتح تكت بخصوص الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك تريد رفع تيكت الي ميتا صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام اكيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذنك في اني ديسك ليتم الدخول علي حساب مدير الاعمال و رفع التيكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بقاله اكثر من ٤ ايام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيقول هيتم المراجعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم ارسال بالفعل طلب مراجعه و في انتظار التاكيد من ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "…"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو اقصي وقت 48 ساعه لكن داه ايضا بيكون علي حسب ميتا و علي حسب جوده الجساب لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحساب كله كويس معادا ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عندي مذا بزنس مانجر وكلهم hight"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو الحظر عموما اكتر الاسباب اما حضرتك تعديت الحد اليومي للارسال او حضرتك بترسل القوالب لعملاء غير مهتمين بالنشاط و بيتم عمل حظر علي الرقم و يوجد اكتر من سبب بيكون ايضا من خلال ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و لكن ان شاء الله بننتظر المراجعه علي الحساب لحين الرد من جانبهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ياخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا ممكن ايضا نرسل تيكت انه لم يتم الرد بقاله 4 ايام تمام مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام اكيد هدخل اني ديسك مره تانيه لحظه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ممكن بسرعه ان امكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي حساب فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا الي مكريته وبيقولب ارجع خد الاكسس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا هو موضح ان حضرتك مفيش صلاحيه لرفع التيكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهيتم الرفع من خلالنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت ارجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده عادي ان معنديش صلاحيه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا انا برفعها من خلالي لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عادي بتحصل مع اكتر من عميل و بنرفع التيكت من خلالنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو امكن تبقي تقولي رقم التكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو للاسف ملهاش رقم هو بيكون لينك و كده كده مش هيفتح مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس احنا بنتابع من خلالنا لا تقلق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب بس الحظر يتفك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل تم التقديم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم تم التقديم و في انتظار الرد ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اللينك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://business.facebook.com/direct-support/case-detail/24041712792080882/?force_full_site=0&business_id=228036169000127"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاكونت اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولاكن اخد بلوك تاني علطول بعد اضافه التمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه المشكله هل في التمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا فيه ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمة الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل رساله البلوك على التيمبلت وارساله ولا اي رساله بيتم ارسالها من الرقم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا ضفت الرساله بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جالي ميل انها انحولت من"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي معلم عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعديها بثانيه جالي ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام تيكت من خلالنا خليني بشيك على الامر ونرفع تيكت من خلالنا ونتابع مع حضرتك اي مستجدات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم فعلا فتح تيكت مع ميتا مرة تانية عشان نفك الرقم و بننتظر بس رد ميتا حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز افهم فين المشكله ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مش عارف بالضبط فين المشكلة بس انا فتحت معاهم تيكت تانية عشان يوضحو السبب و يفكو الحظر من على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمت بالفعل متقلقش و هننتظر بس ردهم حاليا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تسلم يا بشمهندس بالتوفيق"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم أستاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ببلغ حضرتك بس ان الرد وصل من ميتا ان الرقم اتفك الحظر عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فبحتاج حضرتك تشيك على عملية الارسال وتاكد معايا اذا تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "+974 7073 0005"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام يا غالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهرجع ابص بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان بعت ع الرقم لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام خليني اجرب برده من طرفي واتابع مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذ هاني حضرتك متاح anydesk"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ابعت مراجعه من عندي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الماسدج الس امتبها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هشيك على حالة الرقم بس واذا بيحتاج اعادة تسجيل مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا حاجه غير دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تمام لحظات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بنتابع الامر مع ميتا وردينا عليهم وان شاء الله اي جديد هنبلغ حضرتك تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متقلقش استاذ هاني ان شاء الله نتابع معهم بشتى الطرق ونوصل لامر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت من فضلك والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعايز اعرف ايه المشكله ف التمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا لازال الامر قيد المراجعة من ميتا و تم استعجالهم على التيكت ليتم حل مشكلة الرقم باسرع وقت حيث ان القيد لازال متواجد على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه وعايز اعرف ايه الغلط ف التمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اعتقد التيمبلت مفيهاش غلط بس بسبب حظر الرقم نفسه ف دا ماثر على تنفيذ القوالب على الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه فهمتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه مفيش اخبار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير جمعه مباركه على حضرتك باذن الله جاري المتابعة ولو في جديد هناكد على حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح النور علينا وعليك يارب ياريت ارجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اللهم آمين حاضر متقلقش حضرتك باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Good morning"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Any feedback please 🙏 important"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Block till now 😔"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير بشمهندس هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات فضلا معى هشيك من خلالى وابلغ حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح النور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الاخبار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده اخر رد وتحديث من ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتمهم طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قولهم البزنس متعطل يخربيوتكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاءالله بيتم حلها فى اسرع وقت اكيد طبعا مقدرين حجم العطل مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مازلنا بالمتابعه وان شاءالله اذا وجد اى تحديث بنبلغ حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كتر خيرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نظراً لعدم تلقي استجابة من جانبكم لفترة زمنية طويلة، سنقوم بإغلاق هذه المحادثة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم اتفك الحمد لله بس اعمل تمبلت ولا عشان خايف اعمل يحصل بلوك زي ما حصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "❌ لم نتلق الاختيار الصحيح يرجي اعادة المحاولة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "♥️"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك يابشمهندس هانى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك ممكن تقوم بالتجربه وان شاءالله خير لا يحدث اى شئ مره اخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ياعم اخاف 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتاكد والنبي الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش امكانيه للتتاكد من خلالى ولكن ممكن ننتظر يومين فى استخدام الرقم مع العملاء فى الارسال والاستقبال واذا مازالت الامور على ما يرام ومفيش اى حظر ممكن حضرتك تعمل التيمبلت وترسلها للعملاء"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استقبل اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هرسل مش هينفع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ممكن حضرتك تدخل على الرقم وترسلنا حالته ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "High"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي المره الي فاتت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك ترسلى انى ديسك وهدخل اشيك معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معى ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقايق حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بانتظار حضرتك خد وقتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاضي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف على التاخير يا بشمهندش متاح ادخل معاك الان ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نظراً لعدم تلقي استجابة من جانبكم لفترة زمنية طويلة، سنقوم بإغلاق هذه المحادثة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم بشمهندس هاني الرقم الخاص بحضرتك تم فكه من ميتا و يمكنك استخدامه الان بلا مشاكل ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خايف بس اعمل تمبلت ياخد بلوك زي المره الي فاتت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب تحب ادخل معاك نجرب مع بعض المرة دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب يلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وربنا يستر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "با1ن الله خير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلي Anydesk و هكون معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غالبا النوع دا لو نفس المحتوى اللي وضحته هيترفض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليها marketing افضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفسي اعرف الي فاتت اترفضت ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ديما بتتحول ماركتينج لوحدها اتوماتيك عكس الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امسح التمبلت القديمه ولا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ودي متابعه ف عملوها ماركتنيج ليه فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش لازم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لو مسحتها عادي عشان دي لو ربنا كرم واتوافق عليها متظهرش ع المنصه انها مرفوضه 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واراي اخلي التمبلت ulity عشان متبقاش مكلفه اوي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الفكرة ان كل فئة و ليها استخداماتها المتابعة و ما الى ذلك تعتبر مع ميتا فئة دعاية و لكن الutility خاصة اكتر بالفواتير و حالة الاوردرات و هكذا يعني و الauthentication خاصة بتاكيد بكود otp مثلا عشان كدا بيتم تحويلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عادي اه لو مسحتها مش مشكلة عشان متظهرش على المنصة 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مكتوب انرفضت عشان السياسات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فين بقي السياسات دي 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصلي مش حاطط تمبلت شتيمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و الله لو اعرف بالظبط كنت قولتلك و حليناها 😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "😂😂😂😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مبيفرقش معاهم الموضوع دا 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلهم review على دي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان علامه التعجب الي فوق دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا عادي بيبلغك انه حولها للفئة الصح بس متقلقش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سترك يارب 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم ده اخد كميه بلوك من قبل ما يشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله المرة دي مش هيحصل حاجة و ميتا تبقا حنينة معانا شوية 😅"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ظبط معاك القالب دلوقت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البزنس شات السيرفر واقع بقاله فتره ولسه مشتغلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشكلة فنية و فى خلال نصف ساعة سيتم حلها القسم الفني يعمل علي حلها خلال اليوم ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن التجربه الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تسوي تنشيط للمنصة الان او تجرب من على متصفح مخفي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن عمل ريفريش والتجربه الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل الامور مستقرة فى الوقت الحالى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 5 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم او سمحتو ال otp مش بيوصل للموظفين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عليكم السلام ورحمه الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فضلا التجربه بكتابه الكود من 1 الى 6 والامر بيظبط مع حضراتكم باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني ال otp من ١ ل ٦"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهو مش هيجي تاني على الميل ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه تمام مظبوط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو كدا مش هيجي تاني ع الميل وهيفضل من ١ ل ٦"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصل شايف ان كدا مبقاش فيه سيكيورتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مشكله عامه بشكل مؤقت وجارى العمل على حلها باذن الله حضرتك متقلقش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed.Elnagar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت عايز اعرف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طريقه ربط شات جي بي تي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهيفدني بايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالنسبة للمميزات على المنصة تكون كالتالي: في “Beva Smart AI” تستطيع تقديم تجربة فريدة ومحسّنة من خلال تطبيق الذكاء الاصطناعي. وهذه بعض المميزات الرئيسية التي نقدمها:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1. إدارة قاعدة البيانات (Knowledge Base) : يمكن للشات بوت الرد على استفسارات العملاء بشكل تلقائي باستخدام المعلومات المخزنة في قاعدة البيانات. هذه القاعدة ممكن أن تحتوي على معلومات مهمة تشمل الأسعار، والعروض، ومعلومات عن الشركة، مما يضمن حصول العملاء على إجابات دقيقة وسريعة."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "2. تغيير نبرة الكتابة : يمكنك تعديل نبرة النص لجعلها أكثر احترافية، ودية، متعاطفة، أو مباشرة، مما يسهل التواصل مع العملاء باللهجة التي تريدها."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "3. الترجمة الفورية : يتمتع النظام بقدرة على ترجمة النصوص إلى معظم اللغات في العالم، مما يساعدك في الوصول إلى جمهور أوسع والرد على العملاء بجميع اللغات حتى إذا لم يكن الموظف ضليع في أي اللغة التي يتحدث بها العميل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "4. تصحيح الأخطاء اللغوية : يتيح لك النظام تصحيح الأخطاء الإملائية والنحوية وعلامات الترقيم، مما يحسن جودة الكتابات الخاصة بك ويجعل الرد أكثر إحترافية."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "5. تبسيط اللغة : تستطيع إختيار أن تجعل النصوص أكثر وضوحًا وسهولة في الفهم، مما يسهل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أحب أوضح لحضرتك أنه بالنسبة لاستخدام تكامل ChatGPT على منصتنا، يجب الاشتراك في خطة Plus الشهرية بقيمة 20 دولار، بالإضافة إلى إضافة رصيد في حسابك لتغطية تكلفة استخدام الردود من الذكاء الاصطناعي."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولحساب الرصيد المناسب الذي تحتاج اضافته، ممكن تتابع النقاط التالية:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تكلفة كل رد من الذكاء الاصطناعي: نحدد تكلفة لكل استخدام بناءً على عدد الكلمات أو الرموز المستخدمة في الرد، أو على حسب تكلفة الطلب الواحد من ChatGPT."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تقدير الاستخدام الشهري: ننصح أنك تقدّر عدد الردود اللي ممكن تحتاجها شهرياً. مثلاً، لو توقعت أنك تحتاج 100 رد، وكل رد تكلفته 0.02 دولار، يكون المجموع 2 دولار."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "إضافة رصيد إضافي كاحتياط: من الأفضل إضافة رصيد أكثر بنسبة 20-30% من المبلغ المقدر، لضمان استمرار الخدمة بدون انقطاع لأي زيادة مفاجئة في الاستخدام."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مثال بسيط:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- تكلفة الرد الواحد: 0.02 دولار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- عدد الردود المتوقعة: 500"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- المبلغ المتوقع: 10 دولار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "- الرصيد الموصى بإضافته: 10 دولار + 30% احتياطي = 13 دولار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بناءً على هذا التوضيح، ننصحك بإضافة رصيد لا يقل عن 13 دولار لضمان استمرارية الخدمة بسلاسة وبدون انقطاع."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو عندك أي استفسار إضافي أو كنت بحاجة لأي مساعدة، تقدر تتواصل معاي في أي وقت."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اضافه رصيد ازاي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا معايه chatgpt plus"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعنى انه يكون متوفر رصيد كافى فى حساب حضرتك المتواجد على chatgpt"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو فهمتك هقول 😂"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://platform.openai.com/account/billing"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عن طريق اللينك ده ممكن حضرتك بتشيك على الرصيد الخاص باشتراكك فى chat gpt"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وايضا المدفوعات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص انا معايه شات جي بي تي plus"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف هل انا بضيف جواه رصيد ولا هو جواه رصيد ولا ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش مشكله خد وقتك واحنا مع حضرتك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز امسح دي من غير كل الى تحت ما يتمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاني لو عملت jump مش هكمل وعدد الخطوات هتقفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تعمل نسخ لخطوة ما بعد الassign وبعدها حذف خطوة الassign ثم لصق الخطوات البقاية بعدها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لو سمحت ممكن video screen عشان تقريبا عملت كدا ومنفعش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان الورك فلو طويله جدا وعشان اعيدها حوار تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو دة مش اعادة نهائى هو بس مجرد وخد نسخة من الخطوات ممكن الى نحتاج نعدل عليه هو الjump اللى اتاخد منه نسخ عشان بيختلف وقتها بس كدة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تاخد من الرد الالى دة نسخة كاملة وتجرب فيه لحد ما توصل للشكل اللى بتحتاجه \\"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحاليا هى دى الطريقة الممكنة عشان نحذف الخطوة منغير منخسر باقى الخطوات اللى بعجها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعدها *"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هبقي اجربها وابلغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ممتاز لو حصل اى مشكلة تواصل معنا مرة اخرى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربنا يخليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل. Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدعم الفني ل.. ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجي الانتظار و سيقوم أحد من فريق بيفاتيل سوشيال بالرد عليك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك .. معاك فريق البيزنس شات.. كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما باخد كويي وباجي ادوس كله بيكون اتمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح اكتر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص على الفيديو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي عايز امسحها لما باخد كوبي للي تحتيها وبمسح كله بيطير اعمل ايه عشان معملش كل ده من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ضروري الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج حضرتك تعمل نفس الخطوات بالترتيب نسخ وبعدها حذف وبعدين لصق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بعمل كدا بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقولك تدخل تجرب على ورك فلو وتقولي عملت ولا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكلها كانت معلقه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لو مستمرة ارسل انى ديسك اراجع عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "heba.raafat"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تحياتنا ، نود أن نذكرك بتاريخ تجديد اشتراكك في خدمات بيفاتل. يرجى ملاحظة أننا أرسلنا فاتورة تجديد الاشتراك المطلوبة إلى عنوان بريدك الإلكتروني المسجل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Greetings,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "We would like to remind you of your subscription renewal date for Bevatel services. Please note that we have sent the required subscription renewal invoice to your registered email address."
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم عايز اعمل كمبين ل label معين مثلا حطيت فيه تيم بس اول ما اعمل كمبين تروح على موظف بعينه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او تيم ليدر ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص انا هبعت مثلا نفسزالتمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ل ٤٠٠ عميل كل ١٠٠ ل تيم مختلف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تقسمه 4 label"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل واحد فيه 100 رقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونقول العميل الي جاي من اليبل ده يتحول للتيم الفلاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملت كدا بس مش الي جاي انا هبعت كمبين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة لما حضرتك هترسل الكامبين كل محموعة هتبقى تحت ليبل معينه وبناءا عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنقدر نحولها لتيم محدد كل مجموعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا بعمل كدا وببعت فعلا ل ليبل معينه بس لما ببعت الكمبين بلاقي الي بعتلهم الليبل مش عليهم وكمان مش بيتحولو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب هستاذن حضرتك هنعمل تست صغير رقم حضرتك مثلا نضيفله ليبل جديدة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وحضرتك اكد عليا اسم الليبل واسم التيمبلت اللي هيترسل وهنظبط حاجة في الورك فلو اكد على حضرتك ترسل الكامبين دي وتتحقق من عمليه التحويل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عنيا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص انا هرفع ٣ ارقام مثلا واقولك محطوطين ف ليبل اسمه كذا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ضيفت ٣ ارقام على ليبل crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كويس جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واسم التينبلت اللي حضرتك هترسلها ليهم؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي تمبلت مش مشكله دول تبعنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نشتغل على ورك فلو rating"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ممكن نبقي نعمل ٤ برانش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هظبط امر واكد لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ممكن اشيل اسم بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملته مش هياثر في حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة اكيد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشكرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه جديد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذرلك بنهي الامر واكد لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لذوق وتعاون حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب ترسل الكامببين دلوقتي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تديني لحظات من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه طبعا خد وقت حضرتك وبلغني بس بالابديت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس تنويه لحضرتك تبعت كامبين بتيمبلت follow up"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني ايه مش فاهم حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الكامبين لما حضرتك ترسلها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تختار تيمبلت باسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "follow-up"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه فاهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اقصد اشمعنه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل لما اجي اعمل كمبين تاني لازم اسميها باسم فلو اب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا الرقم والتيمبلت المتظبط عليها الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان عمليه التحويل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فوقت ما حضرتك هترسل كامبين مختلفة بعد كدة بتبلغنا برده باسم التيمبلت عشان تتهيء عليه الورك فلو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بجربها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مجاتش باسمي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب خلينا بنشيك فيها ونرجع لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "!!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فقط الامر لازال بنراجع بخصوصه وهحدث حضرتك بالامر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن حضرتك تجرب تبعت الكاميببن تاني بنفس التيمبلت وتاكد معايا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا اسف والله بس انا خارج الدوام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اتابع معاك الصبح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا خالص مفيش مشكله حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام تشرفنا بالتواصل دايما"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابقي اجرب نفس التمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وممكن متقفلش الشات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا حاضر تمام حضرتك متقلقش هسيب الشات مفتوح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "nouran.alsayed"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح النور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "nouran.alsayed"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح الاشكاليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "nouran.alsayed"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر عن الرساله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسة نفس المشكلة و الرد الالي مبيحولش على الموظفين صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة اديني بس دقاسق هراجع الامر و هرجعلك مرة تانية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل دي دقايق ؟؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تجرب مرة تانية دلوقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه جرب كدا و انا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خليني اراجعها دلوقت تاني و هشوف ليها حل ممكن يكون ابسط من الحالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متقلقش ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن سؤال بسيط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في اي وركفلو من دول حضرتك مش محتاجه ممكن اشغله و اجرب فيه الطريقة الجديدة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز هجرب فيه مش مشكلة ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يبقي نازله منه برانش ل ٤ ياريت زي ما اتفقنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "4 برانش كل برانش خاص بحملة و خاص بليبل معين صح كدا في حالة مثلا انك ارسلت ل400 عميل و كل 100 ليهم الليبل الخاص بيهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله ينور عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وساعتها هخلي كل ليبل يوصل لموظف معين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تديني اسامي الLabels اللي هجرب بيها دلوقت مثلا قبل حتى ما اجرب بالحملة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا حضرتك لو امكن اعملها على ليبل crm بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وساعتها هضيف الي عملته كذا مره تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الله يكرمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاليا الطريقة المتاحة هي هتكون بناءا على الليبل بس مش على الحملة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني كل مجموعة ارقام بليبل معين هيتم تعيين المحادثة على الموظف المختص بيهم وقت بدا المحادثة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو الامر دا مناسب معاك ممكن تبلغني و هنفذهولك على الرد الالي الاساسي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا ده انا عايز لما ابعت انا رساله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تروح للموظف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش لما هو يبعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان هو ميعرفش رقمنا اصلا وعشان كدا هنبعتله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس كل عملاء خاصين بموظفين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ايه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر لحضرتك على التاخير لحظات وهوضح لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس اللحظات عندك صعبه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مع حضرتك اديني فرصه كده ليوم الاحد اكون ظبتها لحضرتك وابلغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كتير اوي بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذ هاني بنعتذر علي التاخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد التجربه التاكد هذه الخطوه هتم فقط عند رد العميل علي القالب او الحمله المرسله من جانب حضرتك الرد الي هيبدء يشتغل ويحول العميل للموظف الخاص به علي حسب الليبل المضاف للعميل لا يوجد به اي خاصيه تفعيل بناء علي قالب الخطوه دي بنقدر نشغلهاtriggerده لان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وطبعا مش هيقدر يشتغل الا لما العميل يرد والورك فلو يشتغل Branch في"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش اي حل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لاسف لا يوجد طريقه اخري لتنفيذ هذه الخطوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ينفع لما ابعت الكمبين للليبل دي الشات يروح عليه الليبل وميبقاش الشات كلوز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهم قصدي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني انا حاطط ٥ كونتكت ف ليبل معين ف لما ببعت الكمبين بلاقي الشات موجود في ال unassign ولاكن مش عليه الليبل وكمان الشات مقفول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في حاله ان المحاددثه غير مغلقه الورك فلو مش هيشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بحيث مثلا لو الشات بقي عليه التصنيف ده هدخل اعمل سليكت عليهم واحولهم مانول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده بعد تجربه ارسال حمله بالليبل معين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب العملاء اللي اترسل ليهم الحمله رد علي القالب ولا لا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت بعمل تيست على ارقام لموظفين عندنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف الحمله الاصليه هتلاقي الي هيرد والي مش هيرد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو في حاله انهم غير مسند لاي موطف طبيعي لانه الرد الي هيشتغل اول ما العميل يرد ويبدء يحوله علي الموظف الخاص بالليبل العميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن ادخل مع حضرتك اني ديسك ونجرب نرفع كونتكت ونتاكد انهم مضاف ليهم ليبل فعلا ونرسل لهم الحمله بس محتاجين حد يرد من الارقام دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماهو انا بعت الحمله وحاطط ف ليبل معينه ف الكونتكت لما ببعت الحمله الشات مش بيظهر ليه عليه الليبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اليه الطبيعيه للمنصه في حاله رفع كونتكت بوسم محدد عند فتح محادثه العميل بعد ارسال القالب بيتم ظهور الوسم لكن انا هقوم بالتجربه مره اخري مع حضرتك وفي حاله تكرار عدم ظهورها بعد التاكد هيتم رفعها للقسم المختص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هي فعلا مش بتظهر بالتصنيف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات معايا فضلا سيتم المراجعه علي هذا الامر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جرب على ليبل crm"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ضيف فيه رقم ولا اتنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذن حضرتك ارسال كود اني ديسك للتجربه رفع الكونتكت ثم ارسال لهم الحمله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن عدا الصبح اول ما ابدا الدوام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش مشكله انا هترك المحادثه مفتوحه للمتابعه مع حضرتك بكرا ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و عليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبارك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تحولي على بشمهندس محمد النجار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من الساعه ١٢ الظهر محدش بيرد عليا ؟؟!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك كيف اقدر اساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس محمد النجار غير متاح معنا للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف اقدر اساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا باعت من ١٢ الظهر امبارح ومحدش رد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكنت على اتفاق قبليها بيوم بالتاسك الي هنشتغل عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "kholoud.hussien"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتذر لحضرتك جدا علي التاخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضيح اقدر اساعدك ازاي وبكون مع حضرتك مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم و رحمة الله و بركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذ هاني مع حضرتك بشمهندس اسلام و البشمهندس محمد النجار غير متواجد معانا بالفريق بعد الان و لكن بالنسبة للامر اللي حضرتك تحتاجه فهو غير متاحح للاسف الا بعد رد العميل لان الاساس بالtrigger في الرد الالي هو اما المحادثة تم فتحها او اغلاقها بالنسبة للحالات الطبيعية بعيدا عن الwebhook و الخيارات الاخرى به اللتي لن تخدم الطلب الخاص بحضرتك للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام حاليا دي اشكالية بالنظام ان الوسم بيتم اضافته بالكونتاكت و لكن لا يتم اضافته بالمحادثة الخاصة بالكونتاكت و تم رفع بها تيكت للفريق المختص بالفعل للعمل عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو حضرتك ساعدتني اولاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا بقيلي اكتر من ٣ ايام وبعد كدا حضرتك بتقولي مش موجوده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وضحت لحضرتك انها مشكلة و هيتم العمل عليها لحلها و جربنا مع بعض اكت من طريقة لتنفيذ اللي حضرتك محتاجه و توقفنا على اشكالية الليبل فقط يعني الفترة دي كانت تجربة لاكتر من طريقة مع حضرتك لتنفيذ المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng.Eslam Mourad"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و طبعا اعتذر اكيد لو كان في اي انزعاج اتسببنا فيه لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش اي حاجه ولا يهمك"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "و عليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أهلا و سهلا أ/ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أن شاء الله تكون بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كيف أقدر أساعد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن اشوف الداش بورد الجديده للكول سنتر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "aya.tarek"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن طبعا بكل سرور 😍🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "aya.tarek"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "+201067371373"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "aya.tarek"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الرقم الي تحب نتواصل مع حضرتك عليه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "aya.tarek"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عميلنا العزيز تم التواصل معكم تليفونيا و سيتم التواصل معكم من خلال فريق المبيعات في أقرب وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أسعدنا تواصلنا معكم اليوم و نسعد دوما بتلقي استفساراتكم وتقديم الدعم 😍🌹🌹"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لاختيارك بيفاتيل 💗"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم، مرحبًا. يرجى العلم أن باقة اشتراككم في خدمات بيفاتيل قد نفذت. نذكركم فضلًا بتجديد الاشتراك في أقرب وقت ممكن تفاديًا لانقطاع الخدمات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hello and welcome,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Please be informed that your subscription package with Bevatel services has expired. We kindly remind you to renew your subscription as soon as possible to avoid any disruption in the services."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاشتراك اعتقد التجديد يوم ٢٧"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أ/ هاني أهلا و سهلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعتذر عن الخطأ غير المقصود في الرسالة السابقة بخصوص انتهاء اشتراكك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد المراجعة، نؤكد أن اشتراكك لا يزال فعالًا ويتبقى عليه أسبوع كامل قبل الانتهاء."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نشكرك على تفهمك، ونأمل أن نكون دائمًا عند حسن ظنك."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالص ولا اي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لحضرتك 🙏"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبالمناسبة، نود مشاركتك بعروض التجديد الحالية التي يفضلها الكثير من عملائنا 👇"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🎁 خصومات خاصة على خطط التجديد:"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🔹 تجديد 6 شهور بخصم 10%"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🕒 يوفر لك ما يعادل نصف شهر مجانًا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🔹 تجديد لمدة سنة بخصم 15%"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🕒 كأنك تحصل على شهرين مجانًا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🔹 تجديد لمدة سنتين بخصم 30%"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🕒 وفر ما يعادل أكثر من 7 شهور مجانًا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم، مرحبًا. يرجى العلم أن باقة اشتراككم في خدمات بيفاتيل قد نفذت. نذكركم فضلًا بتجديد الاشتراك في أقرب وقت ممكن تفاديًا لانقطاع الخدمات."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hello and welcome,"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Please be informed that your subscription package with Bevatel services has expired. We kindly remind you to renew your subscription as soon as possible to avoid any disruption in the services."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدفع سيكون خلال الاسبوع ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برفع طلب تمديد 3 ايام الان للادارة و سوف يتم تبليغ حضرتك فور الرد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمت الموافقة من الادارة قبل الادارة علي التمديد الي يوم الخميس القادم أن شاء الله لحين السداد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أقدر أساعد باي شئ أخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Thanks"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم مع بيفاتيل لخدمات مراكز الاتصال ويسعدنا خدمتكم & وصلتكم هذه الرساله بناءا علي طلبكم & كيف اقدر اساعدك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبارك ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تواصلت مع الاونر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهيتم الدفع ان شاء الله يوم الاحد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نظرا لوجود مشكله ف الحساب فقط ليس الا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله بخير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ديما يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أن شاء الله تكون بخير 🌸"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتواصل الان مع الادارة و ابلغهم بالمشكلة و برجع اتواصل مع حضرتك مرة اخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هحاول بعد كدا اشوف الدفع يكون سنوي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Nesreen.Hegazy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أن شاء الله أكيد يسعدنا تواجدكم الدائم معنا 🌸"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شرف لينا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص مش ظاهر كل الناس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الموظفين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دي حاجه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولما بعمل اكونت نوت اكتف بيظهر في assign بره عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يعني سيرش عن موظف معين مش ظاهر مع حضرتك؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عشان احوله كل ده وامسح القديم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن حضرتك ترسل anydesk نشيك بس معك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "518 865 881"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انتي منتصرتيش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بصي بقي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لما بتخددي مثلا شويه مش بيظهر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك حابب نجرب على نفس العدد بس من التابه التانية ممكن مفيش مشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان الاولى هتحتاج ريفريش وهتضيع اللي حضرتك حددته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب هوريكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن حضرتك توضحلي نوع الفلتر اللي حابب يكون الاساين عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محادثات من فترة ولا من اي وقت؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نضيفها ل team N"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعدين نحذفها مرة تاني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان ورارد يكون موجود محادثات للتشانل دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عنيا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظه اوريكي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام كدة أستاذ هاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنشوف امكانية الغاء النو اكتيف من الشات للتحويل بشكل نهائي واكد لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حاليا ممكن حضرتك لو في امكانية الغاء التشانيل من الايجينت في الوقت الحالي من اليوزر ال نو اكتيف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان امكانية زي دي هتترفع كا فيتشر ويتم فحص امكانيتها من عدمه بالتوقيت الحالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله المفروض دي اساسيات 🥲"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاساسيات بس بترجع للبينس كامكانية او لا من وجهة نظر السوق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالاضافة ان اليوزر بالفعل مش هيروح ليه محادثات الا اذا اتحولت مانيوال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومممكن يتلغي من القنوات لحين ما يكون اكتيف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتمني تتفعل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاكيد ان هيتم الابلاغ ورفع الطلب وان شاء الله لو في الامكانيةمش هنتأخر على حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي استفسار اخر عند حضرتك الى الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله تحت امر حضرتك واجبنا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed Khaled"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معى ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 5 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بضيف رقم جديد بس pending بقاله فتره كبيره على فيسبوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مسحته وضفته بردو بيندينج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن توضحلي حضرتك بتضيف رقم فين بالضبط ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Facebook"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا أقصد طريقة الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "+218 93 5969003"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "WhatsApp api"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Business chat"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذن حضرتك ممكن كود اني ديسك أراجع المشكلة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "518 865 881"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقائق من فضلك لاتخاذ بعض الاجراءات من خلالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أعتذر عن التأخير مازال العمل جاري من قبلنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "على معلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مهلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هنحذف الرقم ونعيد ربطه مرة أخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملت كدا والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومفس الموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب أستأذنك أحاول أنا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي تحبه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس والله عملت نفس الي بعمله كل مره للربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولاكن نفس الموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلينا نجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونشوف المشكلة ونحلها مع بعض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذنك الرقم هيستقبل مكاملة دولية من ميتا بها كود تفعيل جاهز ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب لحظه عشان احط الرقم ف الموبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه أي رد آلي أو تحويلات كول سنتر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذنك أستاذي تتابع معي البيانات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيانات مظبوطه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اي بيانات طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الظاهرة علي الشاشة حاليا تمام أم بها مشكلة ."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل ده داخلي معادا الموقع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الموقع مضبوط ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذنك مش هنرسل الكود غير لما نرن علي حضرتك للتأكد من ان الرقم هيستقبل المكالمة بشكل صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شغال تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لازم أتأكد من خلالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات فقط من فضلك هنرن عليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اصل كل مره ربطت بالكود الي بيجيلي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب أنا هرسل الكود علي مسؤولية حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو حابب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مش هنقدر نرسل أكتر من مرة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاكواد القديمه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هرسل لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كان رساله اسرع اعتقد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش حاجه وصلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وصلت المكالمة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملتها msg جات علطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا عكسنا الداتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Name غلط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "همسح واربط من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه المشكلة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده غلط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فين الغلط ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واقف عليه اهو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نغيره بعد كده عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد ما ننهي الربط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف لما يتراجع هيترفض"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملت تعديل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي ما تحب اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلصتها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مستنيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نملي بيانات الشركة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Done"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو نفس المسدج دي من يومين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذنك sign in"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو الحساب اللي واقف عليه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الموضوع هيطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بيانات الحساب غير ظاهرة في المتصفح الخفي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "براجع سبب المشكلة لان مفيش أي حاجة تخلي الرقم pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان كده بشوف السبب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذنك ممكن نجرب نضيف فيزا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كنت ضايفها بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ما احنا حذفنا الرقم فاتحذفت معاه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نضيفها مرة أخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كانت بتضاف عادي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نجرب واحدة تانية ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غير متاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك ممكن تفتحلهم تكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان نفيش جديد بيتعمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من عندك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذن حضرتك ممكن ننتظر ليوم السبت ونراجع حالة الوابا مرة أخري ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أحيانا ميتا بتحتاج بعض الوقت للموافقة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا سبتها يومين وزي ما هي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان مفيش أي سبب واضح لان الوابا تكون in review"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف مسحت وحطيت تاني نفس الموضوع"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نعمل تكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والفيزا كانت بتضاف مبقتش راضيه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه السبب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بلغت المسؤول وبلغني انه يفضل نستني ليوم السبت وبعدين نشوف الحالة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا رابطه من يوم الاثنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قوله كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولسه بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بلغته يا فندم ان حضرتك منتظر من عدة أيام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المشكلة بشكل كامل من ميتا محتاجين ننتظر ونرجع نشوف كل حاجة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مممن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعمل تكت من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عشان يفكو كمان البلوك الى على الفيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سالت واتقالي اتعمل بلوك عشان اضافت ومسحته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "????!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "???????????????????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غير متاح هذا التيكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا فندم تكت ف العموم انه pending وان الفيزا واخده بلوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا فاهم حضرتك لكن مفيش تيكت لميتا من خلالنا بخصوص الفيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب والعمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستاذي الفاضل يجب بداية الانتظار حتي يوم السبت لمتابعة تطورات المشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم لسه مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عليكم السلام اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل ما زالت حاله الوابا الخاصه بالرقم قيد الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام في هذه الحاله سيتم الرجوع الي القسم المسؤل لرفع التيكت الي ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حتي يتم رفع تيكت الي ميتا لحل هذه المشكله من خلالهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذنك ارسال كود اني ديسك حتي يتم اخذ بعض البيانات الخاصه بهذه الوابا و فور بدء دوامهم سيتم رفع التيكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "518 865 881"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هرسل لحضرتك طلب الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقبل فضلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام الان تم اخذ البيانات المطلوبه وسيتم ابلاغ المسؤل عن رفع التيكت الي ميتا برفع هذه التيكت في اسرع وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الاخبار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم رفع التيكت الى ميتا وفى انتظار ردهم بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بمجرد وصول رد من خلالهم هيتم التواصل مع حضرتك فورا إن شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى الوقت الحالى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام هيتم اغلاق المحادثة فى الوقت الحلى ومعاودة التواصل عند وصول الرد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ينفع اغير رقم تليفون مربوط على بزنس شات ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للاسف التغيير مش هيكون متاح ممكن نضيف رقم اخر فقط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك محتاج تسأل عن شئ اخر؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 5 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بو سمحت الرقم لسه pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالفعل بنتابع فى التيكت الخاصة بميتا وفى انتظار حل المشكلة من جانبهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا جدا ليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس مش عارف اخرو كدا ليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فى بعض الاحيان المراجعة بتاخد وقت منهم هننتظر إن شاء الله وهنراجع معهم اذا في جديد وصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العفو هذا واجبى"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك بتريد الاستفسار عن شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشكرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله هذا واجبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكراً لتواصلك مع بيفاتيل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ًو نتمنى لك يوما سعيدا"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحد الان الرقم pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم اهلا بحضرتك بشيك على الامر واكد لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا الرد اللي وصل من ميتا امس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبعتنا ليهم رساله لاستعجال الامر برده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا حضرتك متقلقش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متابعين وهنحدث حضرتك باي جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ارجوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا داخل ف اسبوع والخط pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش اي جديد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سيتم مراجعه التيكت الخاص بحضرتك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لم يتم الرد علينا حتي الان لكن سيتم رفع استعجال لهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش اي جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هم مالهم بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أحيانا يحدث ذلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سيتم رفع استعجال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم رفع الاستعجال لميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم رفع استعجال اليوم وننتظر منهم رد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا مسهل يارب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فور وصول رد سيتم ابلاغ سيادتكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشكرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الشكر لله هذا واجبي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا داخل في اسبوعين والخط بردو نفس الحاله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك ممكن توضحلي اكثر استفسار حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Second No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 5 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لحظات بشيك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك متاح الان ندخل نشيك مع حضرتك اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا خارج مكان العمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة فور الاتاحة تواصل معانا مرة اخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب يا فندم حضرتك هتشوف عندي ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "التكت من عندكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هذا الرد من قبل ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج ادخل مع حضرتك اني ديسك واشيك علي حساب مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لسه الرقم pending والله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صحيح، لذلك أحتاج إلى الدخول مع حضرتك لتنفيذ بعض الخطوات من جانبي، ولكن يلزم أولًا فتح حساب مدير الأعمال الخاص بحضرتك والدخول مع حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك عند الاتاحة تواصل معانا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اوك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك كيف اقدر اساعدك ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hagar Hassan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "صباح الخير اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "براجع مع القسم المسئول عن التيكتات فى حال وصول اى رد ببلغ حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برجاء ارسال كود الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياخي سبحان الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اشتغل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممتاز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه حاجه من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ليه بدخل على الرقم مفيش عنوان او او"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هبعت لحضرتك لينك للاضافه والتعديل في بيانات الواتساب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "https://drive.google.com/file/d/1nBy_8Tq2t2-Ytoq0MMSnTlpTJ7Tw6rhz/view?usp=drive_link"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بص هو معمول connected"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس بعت رساله مفيش حاجه جات"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فاهمني ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن ارسال كود الاني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "815 865 881"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "برجاء ارسال الكود بشكل صحيح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "518 865 881"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استني قبل ما تمسح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتاكد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احسن ياخد pending ويفضل كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوا احنا امامنا حلين الان الاول ننتظر علي مدار اليوم الرقم يستقبل بشكل طبيعي والحل الاخر نحذفه من حساب مدير الاعمال ونعيد ربطه مره اخري من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يدخل pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ونعيد نفس الحوار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا هنخلي الحل دا اخر حل ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن ان شاء الله الرقم علي مدار اليوم يستقبل ويرسل بشكل طبيعي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه المشكله طيب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبيجيب علامتين صح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احيانا بس بنسبه بسيطه بيبقي في مشكله في الربط بسيرفرات ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فا هنشوف علي مدار اليوم ان شاء الله لو الرقم ما ارسلش او استقبل تواصل معنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الموضوع اخر جداااا فعلا اول مره تحصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مهي بالفعل مشاكل بالربط من هذا النوع نادرا ما تحدث"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن يكون المشكله من عندكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المسئول عن الربط والموافقه بربط الارقام هيا ميتا احنا مجرد بنتبع الخطوات فا باي شكل من الاشكال مش هينفع تكون المشكله من عندنا كلها تخص ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب ممكن تكت يترد عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انه اشتغل بس مش بيستقبل ولا بيرسل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هوا للاسف مفيش تيكت للحاله دي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا زي ما قلت لحضرتك هننتظر علي مدار اليوم لو الرقم مأرسلش واستقبل ممكن نجرب ربطعه ع حساب اخري ومنصه اخري عشان نتأكد المشكله منين تحديدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يترد على التكت الي كانت مفتوحه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيا ملهاش علاقه بس تمام هنعمل محاوله وهنرد ع التيكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قولهم هو اكتف بس مش بيرسل ولا بيستقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام مفيش مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولو حصل اي شي في الرقم في الاستقبال تواصل معنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بس ترد عليهم علطول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتنلهم ع التيكت المفتوحه وهننتظر كام ساعه وهنعمل اعاده ربط مره اخري"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش جديد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك جربت الرقم ولا يزال الرسائل لا تظهر علي المنصه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لحظات وهدخل مع حضرتك اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "امسحه واربطه من الاول ؟؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهل هياخد بيندنج بردو ولا هيشتغل علطول ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دا هيكون حل اخير معنا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب انا هجرب مع حضرتك الان نعمل ريكونيكت ونجرب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قبل ما نمسحه من حساب مدير الاعمال ونربطه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب همسحه من بزنس شات وخجرب اعمل ريكونكت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "واشوف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلاص تمام في انتظار حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "زي ما هو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الدوام قرب ينتهي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المفروض تبعتله على التكت ان الرقم اتفعل ولاكن ولا بيرسل ولا بيستقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان لو مسحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيدخل نفس القصه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعتلهم بالفعل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا منتظر حضرتك للتجربه وتبلغني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مبلغك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Tarek.Abdelraouf"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتابع مع حضرتك حد من القسم التقني غدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في الانتظار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيتم التواصل مع حضرتك ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??????????????!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في انتظار التواصل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "??????????????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الووو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا جماعه فيه ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا باعت من الصبح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "السلام عليكم اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس أحمد فقط بينتهي من اجتماعه وبيتواصل مع حضرتك عذرا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تديني اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج اشوف حساب فيسبوك مدير الاعمال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "518 865 881"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بدخل معك الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🇱🇾 ‎+218 93-5969003"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ده الرقم الي عليه المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "قادر تستقبل عليه مكالمات حاليا ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هحتاج استقبل عليه اتصال من ميتا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيكون فيه كود"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لحظه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احطه في الموبايل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اتفضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو ع المسح والتفعيل بعرف اعملها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو الرقم عليه ivr يفضل ايقاف ال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ivr"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وقت الاستقبال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ورساله افضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مفيش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لان الاتصال بيقعد كتير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومش بيجي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتعبك لكن خليني انا اعملها افضل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جاهز"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخد بيندنج بردو"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ضيف الprivacy and policy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتاعه الويب سايت ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالفعل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تضيف الفيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Ok"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش متاحه الان للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب حاول تضيفها وبلغني ندخل مع بعض هجرب اجراء اخر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب بكره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا معاك منتظرك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الموضوع ماله فيه ايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نعمل تكت ل ميتا بالمشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا مش محتاج ان شاء الله اطلاقا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "متقلقش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يارب فعلا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب فيه مشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسم ده غيرته الي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس لسه متغيرش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا متشغلش بالك بالامور دي بسيطه هظبطهالك من عندي او هبعت لميتا من عندي علطول ليك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ضفت الفيزا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن بشمهندس احمد ضروري من فضلك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وعليكم السلام ورحمه الله وبركاته"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للأسف مهندس أحمد لم يبدأ دوامه بعد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لو حضرتك حابب ننتظر حتي بدء دوامه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أو توضح لي مشكلتك أساعد حضرتك فيها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هيكون موجود امتي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بعد 3 ساعات بإذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب ممكن تبعت تكت لتغيير الاسم ده لان بسمهندس احمد قال هبقي اعملهالك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لانها مش بتتغير من هنا وبيقولك نفس الاسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أستأذنك ترسلي اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "غيرتها من عندي بس بردو وبيبعت ميل نفس الاسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1107 336 996"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بتأكد بس من حضرتك عن طبيعة المشكلة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا في انتظار حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بسأل حضرتك عن طبيعة المشكلة هل هي مشكلة الاسم أم رقم ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاتنين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسم مش هو ده والرقم مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاسم لم يتم تغييره صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه بعت كذا مره انه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش فايده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب أستأذنك أشوف كمان الرقم اللي مش شغال ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي مفتوح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم مش شغال"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والاسم م بيتغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن دقايق وابعتلك اني ديسك تاني معلش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أنا سحبت الداتا اللي محتاجينها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لكن لللأسف لازم نتابع مع مهندس أحمد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فهنضطر ننتظره"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استأذن حضرتك ندخل اني ديسك مرة أخري ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك معى ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسف ف ميتنج"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مفيش مشكلة تحت أمرك في انتظارك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن تبعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او لو بشمهندس احمد موجود يبعت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سيتم التواصل مع حضراتكم فور اتاحة المهندس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج انى ديسك فضلا عشان نستكمل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فعلا متعطلين جدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام برسل الان"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ياريت بسرعه عشان ٥ دقايق والدوام بيخلص"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخذت بعض من البيانات وارفقتها فى تيكت ميتا الان لمتابعة المشكلة معهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وتفيير الاسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mashroo3k بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بترضي تتغير من عندي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيتغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملتها كتير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "جداا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حالي نفس الميل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الي قولتلك عليه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مش بيتغير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طيب محتاجين نجرب نضيف ايميل شخص اخر يكون له صلاحيات ونجرب من خلاله عشان نتأكد المشكلة منين بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه عملت كدا وعمل نفس المشكله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومسحته تاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام برفع بيها تيكيت منفصله لتعديل الاسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم رفع التيكت وبمجرد وصول رد ببلغ حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اقدر اساعدك في شئ اخر ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "First No Response.Ar"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نود إبلاغكم بأنه سيتم إغلاق المحادثة تلقائيًا خلال 10 دقائق في حال عدم تلقي أي رد منكم. لا تترددوا في التواصل معنا إذا كنتم بحاجة إلى مزيد من المساعدة!"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "شكرا لتواصلكم معنا Thank you for contacting us"
    }
  ],
  [
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": ".."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مركز خدمة عملاء بيفاتيل يرحب بكم. يرجي اختيار لغة التواصل."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Welcome to Bevatel support center. Please choose your language."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "العربية"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "أختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "للتاكيد هل ترغب باختيار قسم 🛠️ الدعم الفني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اختر القسم المطلوب"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "البيزنس شات 💬"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Main Support AR - CLONE - CLONE - CLONE"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يرجى الانتظار، وسيقوم أحد أعضاء فريق بيفاتيل بيزنس شات بالرد عليكم قريبًا. نحن حالياً نتابع مع عملاء آخرين، ولكن نؤكد أنه سيتم الرد عليكم في أسرع وقت ممكن.، شكرا لتفهمكم🙏."
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من فضلكم كدا فيه مشكله ف المنصه لاني ضفت تمبلت وجالي انه اتوافق عليه وعلى المنصه لسه pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هل تم عمل مزامنة للقالب ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اهلا بيك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طبعا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا زال pending"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والخط مش شغال وانا في الموضوع ده من اسبوعين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ممكن نعمل كلير كاش أو نفتح من متصفح خفي ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عملت كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Amira Elzeiny"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس المشكلة ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والخط مش شغال ولا زال نفس الاسم متغيرش"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اسبوعين عشان اربط رقم ؟؟؟؟؟ ليه !!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "محتاج توضيح فضلا ما اسم قناة التواصل هذة على المنصة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "يا جماعه ان كل يوم بقول نفس الكلام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا كل يوم ببدا من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والحساب الحمد لله كله تمام والكوالتي كله تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام عامة هنراجع على التيكت معهم وإن شاء الله نصل لحل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "فيه اي جديد ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المسئول عن التيكتات لميتا دوامه انتهي غدا فور بدأ دوامه بيتواصل مع حضرتك ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "سلام عليكم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايه الاخبار"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مازالت المتابعة قائمة مع ميتا بخصوص الامر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ردو ومتابعين ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ردوا ان الامر غير متاح قبل عمليه التوثيق ومازال اننا بنتابع معهم الحل المتاح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ازاي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كل الارقام كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وملهاش علاقه بالتوثيق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hadeer Othman"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "احنا بنتابع الرد معاهم حاليا وهنرسل لحرتك اسكرين من اخر شيء من طرفهم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اه بس الي بقوله ده الطبيعي صح ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بالفعل الطبيعي ان تغيير لااسم ملوش علاقة بالتوثيق هو التوثيق ضرورى لظهور الاسم على الواتساب للعملاء ولكن تغيره مش محتاج توثيق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولكن من الممكن تم التعديل على السياسات الخاصة بهم بان تغيير الاسم وظهورة معتمد على التوثيق"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "او من البدايه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بس ممكن امسحه واعمله من الاول بالاسم الي عايزه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نعمل ده !!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "النقطة دى متاحة بس هنحتاج للتأكيد برضو نربط على حساب مدير اعمال تانى عشان نتأكد المشكلة بشكل كامل فين بالظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "همسحها كلها واعملها من الاول"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام يكون افضل ولكن على حساب مدير اعمال اخر غير اللى تم الربط عليه ودة عشان نضمن بشكل كامل المشكلة تابع لاى بظبط"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هعمل كدا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ومفيهوش غير واحد بس"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هعمله على القديم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من اى حساب اخر بيكون تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حتى اذا حساب جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا زالت المشكله موجوده"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "karim nour"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "المهندس المختص هيتابع حضرتك غدا ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "من فضلك لو سمحت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "عايز اعمل شكوي واكلم المدير"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "استاذن حضرتك توضيح سبب الشكوي \\"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ورقم للتواصل مع حضرتك من قبل مدير القسم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو ان محدش يرد ده طبيعي ؟؟؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "نفس الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وياريت لو بشمهندس احمد رمضان موجود يتواصل معايا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "لا طبعا اكيد ونعتذر لحضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بشمهندس رمضان غير مداوم اليوم للاسف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "حضرتك ممكن تقرا فوق الشات وهتعرف سبب الشكوي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Mohamed matwly"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تم ارسال الان الشكوي لبشمهندس احمد رمضان بالفعل هيواصل مع حضرتك يوم الاحد باذن الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "?????"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "omar mostafa"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "دقائق ومهندس رمضان بيتصل على حضرتك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مساء الفل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبارك ايه يا هندسة"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "مساء النور"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "اخبارك انت ايه يا هندسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بخير والله الحمد لله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الرقم الليبي مش بيوصل عليه رسايل لسه ؟"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ايوه لسه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "طب لو فاضي ابعتلي اني ديسك خليني اشوف الدنيا"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "1 107 336 996"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربطته من الاول خالص خالص زي ما البشمهندس قالي"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وكله تمام ولاكن ولا بيرسل ولا بيستقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "خلي بس القوالب اي واحد فيهم يتوافق عليه وهدخل معاك مرة تاين"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تتاني"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ماشي حاضر"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "بلغني بس اول ميتم الموافقه عليها"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وانا معاك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والله شكرا ليك بجد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الاكونت اتوقف"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Attachment [Click here to view]"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Eng Ahmed Ramadan"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ابعتلي اني ديسك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "انا مخلص الدوام من ساعه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "تمام لا يوجد مشكله بيتم الاستكمال ان شاء الله فور بدء دوام حضرتك في اي وقت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "منا ببعت اول ما بروح محدش بيرد والموضوع بيبدا معاكم من ١٢ وبعديها بيكون اكتر من نص اليوم واح"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ف من فضلك يا هندسه ايه العمل بجد الموضوع دخل ف شهر ولسه مفيش جديد"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "الحل لهذه المشكله التي تواجهه حضرتك الان الدخول مع حضرتك اني ديسك حتي يتم حل مشكله القيد التي جاءت علي حساب مدير الاعمال في حاله ان حضرتك متاح الان ممكن الدخول الان وفي حاله ان حضرتك غير متاح الدخول اني ديسك الان ان شاء الله غدا بلاغنا ان حضرتك متاح للدخول وبنكون مع حضرتك بدون اي تاخير ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ان شاء الله"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وبنعتذر لحضرتك جدا علي اي تاخير بيتم حدوثه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ولا يهمك"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "وهي محتاجه تكت ل ميتا انهش بيبعت ولا بيستقبل"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Asmaa.Hamdy"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "هو بس بعتذر لحضرتك المسؤل عن رفع اي تيكت الي ميتا تم انتهاء دوامه لكن هيتم التوضيح من خلالي انه فور بدء دوامه غدا يتم رفع تيكت الي ميتا من جانبه"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "ربطت رقم غير الليبي على نفس مدير الحساب واشتغل عادي وتمام"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "كدا المشكله عند ميتا ف الرقم"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "والحساب واخد تقييد من بعد التمبلت"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Hany Adel -1091"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "!??!!!"
    },
    {
      "role": "user",
      "sender": "Agent",
      "content": "Powered by Bevatel Business Chat"
    }
  ]
]