Date_of_Event,Jenis_Maskapai,Airlines,Flight_Number,Reporting_Branch,Branch,HUB,Route,Report_Category,Irregularity_Complain_Category,Report,Root_Caused,Action_Taken,Gapura_KPS_Action_Taken,Report_By,Upload_Irregularity_Photo,Area,Terminal_Area_Category,Apron_Area_Category,General_Category,Conclusion_Area,Status,KODE_CABANG_(VLOOKUP),KODE_HUB_(VLOOKUP),MASKAPAI_(VLOOKUP),Lokal___MPA_(VLOOKUP),Per_Week_in_Month,Primary_Tag,Sub_Category_Note,Target_Division,_row_id,_sheet_name,_source,Gapura_KPS_Remarks "January 25, 2025",MPA,Thai Airways,TG435,,CGK,HUB 1,BKK-CGK,Irregularity,Pax Handling,Komplain Penanganan Bagasi berdasarkan laporan CHS T3 (Apindo),"Penumpang komplain mengenai kerusakan bagasi yang dialami dan menuntun dibuatkan laporan resmi tertulis, namun setelah dicek masih dalam kategori minor dan tidak dapat dibuatkan laporan secara tertulis",Pax diarahkan agar claim melalui website Thai Airways,,MF CGK,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,UPG,HUB 4,Pelita Air,Pelita Air,,,,,NON CARGO_2,NON CARGO,NON CARGO, "January 30, 2025",MPA,VietJet Air,VJ893,,DPS,HUB 3,DPS-SGN,Irregularity,GSE,"1. VJ848 DPS-SGN 30JAN Pax who sit at OWE row cannot understand the instructions from cabin crew about the Overwing Exit. 2. Loading position not match with LDM/Load Summary",-,-,,-,,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,TJQ,HUB 5,Lion Air,MPA,,,,,NON CARGO_3,NON CARGO,NON CARGO, "February 18, 2025",MPA,China Airlines,CI762,,CGK,HUB 1,CGK-TPE,Irregularity,Pax Handling,Wrong retrieve pax,Staff is not focused,-,,MF CGK,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,PLM,HUB 5,Wings Air,MPA,,,,,NON CARGO_4,NON CARGO,NON CARGO, "February 20, 2025",MPA,VietJet Air,VJ893,,DPS,HUB 3,DPS-SGN,Irregularity,Pax Handling,During our busy day on date 20Feb25 handling pax ex AOG VJ998/19Feb25. We find out no ramp staff duty for flight VJ893/20Feb25.,-,-,,-,,Apron Area,,Procedure Competencies,,,Closed,BKS,HUB 5,Flyadeal,MPA,,,,,NON CARGO_5,NON CARGO,NON CARGO, "February 24, 2025",MPA,KLM,KL810,,CGK,HUB 1,CGK-KUL-AMS,Complaint,Pax Handling,"PAX CANCEL ACCEPT, ACTUAL ONBOARD & MISSING HANDCOUNT","1. The sudden gate change and flight delay forced staff to redirect passengers, leading to operational stress and miscommunication. 2. The presence of large family groups and excess hand luggage caused distractions, reducing staff focus on verifying individual passengers. 3. The inexperience of newly assigned staff and their unfamiliarity with e-boarding procedures contributed to procedural errors and miscommunication. 4. The lack of attentiveness by the handcount staff resulted in an inaccurate final passenger count.","1. - Implement a real-time coordination system between the airline, ground handling, and airport authorities to anticipate gate changes and communicate them promptly to all staff. - Introduce pre-planned alternative gate assignments to minimize last-minute operational stress. - Ensure clear passenger announcements and deploy dedicated staff to efficiently redirect passengers. 2. - Deploy additional gate staff during peak hours or when flights with large family groups are scheduled. - Implement a strict two-piece carry-on baggage policy enforcement at check-in to prevent delays at the boarding gate. - Utilize boarding sequence enforcement tools (e.g., digital queue displays) to reduce congestion and distractions for staff. 3. Conduct intensive refresher training for all newly assigned staff, focusing on: - E-boarding pass verification - Passenger profiling - Handling boarding system alerts - Immigration and travel document checks - Assign an on-the-job mentor for newly assigned staff to guide them during live operations. - Implement a mandatory knowledge validation test before assigning staff to critical gate positions. 4. - Introduce a strict no-phone policy during critical boarding phases to maintain full staff attention. - Utilize two-person verification for manual handcount, ensuring redundancy in counting procedures",,Dennis Anggoro,,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_6,NON CARGO,NON CARGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,GA190,,KNO,HUB 5,CGK-KNO,Irregularity,Baggage Handling,Baggage accpted by passenger with open zipper but still locked.,During Arrvl found one Bge had Aldy Open Zipper and tied with a strap.,"1. Made Appologize to Passanger and reweigh the Bge founded minus 1,6kgs (at lable bge 10kgs), offers passanger to check the contents of the bge but the passanger refused. 2. And issued PIR (passanger insisted on making statement that his luggage had been stolen. 3. Made coordination with Avsec Building to check CCTV to ensure during unloading, towing and break down the bge in normal condition.",,MS KNO,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,CGK,HUB 1,Air Asia,MPA,,,,,NON CARGO_7,NON CARGO,NON CARGO, "February 25, 2025",MPA,China Southern,CSN5256,,MDC,HUB 4,MDC-CAN,Irregularity,Operation,Wrongly FPL pada penerbangan China Southern tgl 6 Jan 2025.,Operation staff not aware when edit and fill the FPL,Brief all FOO team to be aware when edit and fill the FPL and do cross check before send to Airnav,,Yudi Setiawan,,Apron Area,,Flight Document Handling,,,Closed,BDO,HUB 1,Air China,MPA,,,,,NON CARGO_8,NON CARGO,NON CARGO, "February 25, 2025",MPA,China Southern,CSN5256,,MDC,HUB 4,MDC-CAN,Irregularity,Baggage Handling,loading discrepency pada penerbangan China Southern MDC-CAN,"1. Mis coordination between Loading Master Staff and Load Control Staff, 2. Communication to be done using private message not on group message",1. Reminder all load control staff & loading master staff to share all information relate operation to WAG not in personal message,,Yudi Setiawan,,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,HLP,HUB 1,Air Macau,MPA,,,,,NON CARGO_9,NON CARGO,NON CARGO, "February 25, 2025",MPA,Scoot,TR245,,YIA,HUB 2,YIA-SIN,Irregularity,Pax Handling,"Pax Ida Agustina Refused by IDN Immigration officer and Asked to pay 1,2 Million Rupiah",Passenger not hold letter from BP2MI ( Badan Perlindungan kerja Migrant Indonesia),"After Receiving info from immigration officer that pax not eligible for traveling to SIN and no letter BP2MI, 01 Staff Gapura assigned for assisting pax to Office BP2MI located at YIA Airport",,Adhitya,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,JOG,HUB 2,Airnesia,MPA,,,,,NON CARGO_10,NON CARGO,NON CARGO, "February 25, 2025",MPA,Scoot,TR245,,YIA,HUB 2,YIA-SIN,Irregularity,Pax Handling,Pax TR245 complain regarding queue check in counter,Check in counter line B18 was empty and the staff tried to help counter line queue B19 but 01 passenger who was coming from the back come to check in counter and start complaining,Check in counter staff explained to the passenger affected why she was calling passenger from different line to the passenger affected because no queue at the momen,,Adhitya,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,YIA,HUB 2,China Airlines,MPA,,,,,NON CARGO_11,NON CARGO,NON CARGO, "February 25, 2025",MPA,Scoot,TR245,,YIA,HUB 2,YIA-SIN,Irregularity,Baggage Handling,Pax Malaysian Airlines going to Scoot Air aircraft,Pax MH after landed going to arrival lobby international realizes he left his bag on MH aircraft,"After realizing he is MH passenger, ramp officer escort the passenger to go to correct aircraft",,Adhitya,,Terminal Area,Boarding Management,,,,Closed,SOC,HUB 2,China Southern,MPA,,,,,NON CARGO_12,NON CARGO,NON CARGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,GA838,,CGK,HUB 1,CGK-SIN,Irregularity,Pax Handling,Pax mengeluhkan antrian yang panjang di check in counter,"1. Evaluasi sistem antrean dan paging manual guna memastikan efisiensi dan kenyamanan penumpang. 2. Optimalisasi penjadwalan staf agar dapat menyesuaikan dengan lonjakan jumlah penumpang. 3. Optimalisasi fungsi Marshall dalam mengarahkan pax dalam antrian",-,,-,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,BWX,HUB 2,Egypt Air,MPA,,,,,NON CARGO_13,NON CARGO,NON CARGO, "February 25, 2025",MPA,China Southern,CZ388,,CGK,HUB 1,CGK-CAN,Irregularity,Pax Handling,Penumpang SV landing naik dalam bus saat proses boarding CZ388/R81,"Kurangnya Koordinasi antar Staf, Supervisi yang Lemah, Kurangnya Pengawasan terhadap Penumpang","Segera menyingkirkan penumpang SV (arabian) dari rombongan saat tiba di remote, karena penumpang tersebut yang merasa bingung mengapa dia naik pesawat lagi padahal baru saja tiba",,MF CGK,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,DHX,HUB 2,Ethiopian Airlines,MPA,,,,,NON CARGO_14,NON CARGO,NON CARGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,GA656,,CGK,HUB 1,CGK-DJJ,Irregularity,Pax Handling,Petugas check-in mengubah berat bagasi di sistem tanpa melakukan koordinasi dengan Controller dan Duty Manager (DUMAN) guna menghindari pembayaran kelebihan bagasi oleh penumpang.,"2. Seluruh Flight yg beroperasi di malam hari akan dilakukan timbang ulang di make upa area tanpa terkecuali yg berindikasi terjadinya manipulasi berat bagasi , khususnya tujuan DJJ, MKW, MKQ, SOQ, TTE, AMQ, MDC, UPG",-,,-,,Terminal Area,Procedure Competencies,,,,Closed,BPN,HUB 3,Garuda Indonesia,Garuda Indonesia,,,,,NON CARGO_15,NON CARGO,NON CARGO, "February 25, 2025",MPA,Vietnam Airlines,VN630,,CGK,HUB 1,CGK-SGN,Irregularity,Baggage Handling,The check-in counter staff did not follow the procedure on flight VN630 on 19 February 2025.,Pelanggaran Regulasi bisa mengarah pada denda atau sanksi,"Segera memverifikasi kesalahan atau ketidaksesuaian prosedur pada proses check-in, Memberikan penjelasan yang jelas dan sopan kepada Airlines mengenai kesalahan yang terjadi",,MF CGK,,Terminal Area,Procedure Competencies,,,,Closed,BDJ,HUB 3,Hong Kong Airlines,MPA,,,,,NON CARGO_16,NON CARGO,NON CARGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,GA190,,CGK,HUB 1,CGK-KNO,Irregularity,Operation,"Stricter supervision is required for the operation of the Conveyor Belt Loader (CBL), particularly regarding the speed and ensuring that the Side Hand Rail is properly installed during unloading and loading activities.",-,"Root cause analysis and corrective actions taken, as well as follow-up for CCTV footage review.",,-,,Apron Area,,Procedure Competencies,,,Closed,PNK,HUB 3,IndiGO,MPA,,,,,NON CARGO_17,NON CARGO,NON CARGO, "February 25, 2025",Citilink,Citilink,QG,,CGK,HUB 1,#N/A,Irregularity,Baggage Handling,"Several safety issues during aircraft landing and handling, including the lack of Ramp personnel, improper equipment handling, and failure to communicate requests.",-,"Findings from the IOSA 2024 audit highlight the need for improved safety measures, with specific follow-up actions required.",,-,,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,LOP,HUB 3,Japan Airlines,MPA,,,,,NON CARGO_18,NON CARGO,NON CARGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,GA682,,CGK,HUB 1,CGK-SOQ,Irregularity,Baggage Handling,Manipulasi/penukaran label bagasi oleh oknum protokol Februari 2025,"Indikasi manipulasi berat bagasi dengan menukar label bagasi dengan yang lain yang berbeda berat dan fisiknya, yang dilakukan oleh Protokol pada saat bagasi dibawa ke OOG, menyebabkan perbedaan signifikan antara berat di label dan berat aktual.",Melakukan hard briefing kepada seluruh tim check-in guna memastikan kepatuhan terhadap prosedur penanganan bagasi serta mencegah terjadinya manipulasi berat bagasi maupun penyimpangan terkait transaksi keuangan (money matter).,,-,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,LBJ,HUB 3,KLM,MPA,,,,,NON CARGO_19,NON CARGO,NON CARGO, "February 25, 2025",MPA,Thai Airways,TG433,,CGK,HUB 1,BKK-CGK,Irregularity,Baggage Handling,Passenger Assumed Staff Attitide,Staf ask for more tip and mentioning official fee 130k rupiah for wheelchair assisting,"1. Memberikan klarifikasi atau permintaan maaf kepada Airlines dan penumpang yang menjadi korban pemerasan dan pastikan mereka merasa aman dan diperhatikan. 2. Melakukan investigasi internal untuk mengumpulkan bukti-bukti terkait perilaku pemerasan, baik melalui kesaksian penumpang, rekaman CCTV, ataupun bukti lainnya",,MF CGK,,General,,,Staff Attitude & Competencies,,Closed,AMQ,HUB 4,Scoot,MPA,,,,,NON CARGO_20,NON CARGO,NON CARGO, "February 25, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,CGK-NRT,Irregularity,Baggage Handling,Several safety issues during aircraft loading process baggage cart hit DQF container,"1. Checker at make up are connect BCT with DQF before operator pulls it 2. Process delivery of DQF by operator from make up area into a series with Baggage cart 3. Loading master didn’t removed BCT baggage on the DQF when operator manuever to the aircraft for loading into the compartement",Replace DQF that is in staging area from G57,,MF CGK,,Apron Area,,Procedure Competencies,,,Closed,BIK,HUB 4,SriLanka Airlines,MPA,,,,,NON CARGO_21,NON CARGO,NON CARGO, "February 25, 2025",MPA,Thai Airways,TG435,,CGK,HUB 1,BKK-CGK,Irregularity,GSE,Ramp safety & security issue regarding unloading process,Inappropriate rope and inadequate cage conditions,"Directly report the Airlines, and contact the passenger who owns the dog",,MF CGK,,Apron Area,,Procedure Competencies,,,Closed,MKW,HUB 4,Srilankan Airlines,MPA,,,,,NON CARGO_22,NON CARGO,NON CARGO, "February 25, 2025",MPA,Korean Air,KE628,,CGK,HUB 1,CGK-ICN,Irregularity,Pax Handling,bag mis-scan. 1 bag missing until last minute. check on bingo not found. the bag found inside AKE which has been sent to aircraft in airside.,"checker, porter fault. lack of control from checker",-,,MF CGK,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,MKQ,HUB 4,Thai Airways,MPA,,,,,NON CARGO_23,NON CARGO,NON CARGO, "February 25, 2025",MPA,China Airlines,CI761,,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,AKE30898CI fell off pallet dollies during unloading,PORTER STAFF FORGOT TO LOCK BEFORE LUGGAGE WAS PULLED,immediately fix the container to its original position and perform the withdrawal as soon as possible,,MF CGK,,Apron Area,,Procedure Competencies,,,Closed,NBX,HUB 4,VietJet Air,MPA,,,,,NON CARGO_24,NON CARGO,NON CARGO, "February 25, 2025",MPA,China Airlines,CI764,,CGK,HUB 1,CGK-TPE,Irregularity,GSE,Check in staf Failed check return ticket when check in,it caused misinformation Bgr staff do manual chk in and bgr completed on system,Offload all the passenger and their baggage,,MF CGK,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,KNO,HUB 5,Vietnam Airlines,MPA,,,,,NON CARGO_25,NON CARGO,NON CARGO, "February 25, 2025",MPA,KLM,#N/A,,CGK,HUB 1,#N/A,Irregularity,Pax Handling,"In addition wrongly type MVT (total pax) and delay code also still happening. Kindly reminder, we also have safety issues regarding Air Route last year. We are hopping there is lesson to learn for Gapura DPS.",-,-,,-,,Apron Area,,Flight Document Handling,,,Closed,TNJ,HUB 5,Sriwijaya Air,MPA,,,,,NON CARGO_26,NON CARGO,NON CARGO, "February 27, 2025",MPA,Air China,CA977,,CGK,HUB 1,PEK-CGK,Irregularity,Baggage Handling,AKE29189CA fell of pallet dollies during unloading,Malfunction of lock container dollies,immediately fix the container to its original position and perform the withdrawal as soon as possible,,MF CGK,,Apron Area,,Procedure Competencies,,,Closed,PDG,HUB 5,Aero Dili,MPA,,,,,NON CARGO_27,NON CARGO,NON CARGO, "February 27, 2025",MPA,Qatar Airways,QR965,,DPS,HUB 3,DPS-DOH,Irregularity,Baggage Handling,HLL 110 Leaking while unloading process,The HLL hose is leaking so that oil is leaking and out of the engine,Replace HLL with a new one and HLL leaking is teken to the workshop to be repaired,,-,,Apron Area,,Procedure Competencies,,,Closed,DJB,HUB 5,Batik Air Malaysia,MPA,,,,,NON CARGO_28,NON CARGO,NON CARGO, "March 1, 2025",MPA,Scoot,TR245,,YIA,HUB 2,YIA-SIN,Irregularity,Operation,No Show / Not Checked-In pax onboard TR245 / 01 MAR,"Passenger Fvr Setyawan,Denny Bagus/MR showed his e-boarding pass for his connection flight SIN-CNX instead of YIA-SIN. Gate controller misslook for his connection flight and decided to unchecked the passenger without checking on the aircraft","Hard briefing to Gate team, to ensure actual passenger on board or not and check all area including on the cabin before uncheck no show passenger at gate. Controller conduct daily briefing to team, ensure all procedure carry out consistently and without fail.",,-,,Terminal Area,Boarding Management,,,,Closed,FLZ,HUB 5,Non Airline Case,Non Airline Case,,,,,NON CARGO_29,NON CARGO,NON CARGO, "March 5, 2025",MPA,Thai Airways,TG439,,DPS,HUB 3,BKK-DPS,Complaint,Operation,Cuitan penumpang AristiaVd di tweeter X terkait lamanya delivery bagasi dari pesawat,"Terlambatnya bagasi bisnis class datang terlambat karena monitoring yang kurang dari team checker ( bagasi ekonomi di turunkan terlebih dahulu ).checker monitor 4 flight yang clash ( GA881.GA871,QR962,TG439 )",Melakukan briefing kepada staff checker untuk melakukan handling sesuai SOP,,-,,General,,,Prompt Response to Complaint Handling,,Closed,PGK,HUB 5,Lion Air,MPA,,,,,NON CARGO_30,NON CARGO,NON CARGO, "March 8, 2025",MPA,Thai Airways,TG435,,CGK,HUB 1,BKK-CGK,Irregularity,Pax Handling,Baggage delivery late,"-1. Keterlambatan kedatangan ULD 2. Keterlambatan pemeriksaan bea cukai 3. Perubahan Conveyor Belt","Investigate the cause of the delay. Check flight details, baggage delivery history, and other factors that may have affected the baggage delivery process. Coordinate with ground staff on duty, baggage handlers, or airport agents to get more information about the incident.",,MF CGK,,Apron Area,,Procedure Competencies,,,Closed,BTH,HUB 5,CBL,MPA,,,,,NON CARGO_31,NON CARGO,NON CARGO, "March 9, 2025",MPA,KLM,KL810,,DPS,HUB 3,CGK-KUL,Irregularity,GSE,HLL Problem,HLL 13008 Fuel selenoid problem,Immediately informed the technician,,MF CGK,,Apron Area,,Procedure Competencies,,,Closed,PKU,HUB 5,Qatar Airways,MPA,,,,,NON CARGO_32,NON CARGO,NON CARGO, "March 13, 2025",Garuda Indonesia,Garuda Indonesia,GA718,,DPS,HUB 3,DPS-MEL,Complaint,Operation,"By whatsapp posted at WAG Group Kondisi APB DPS Kurang layak pakai untuk layanan GA dengan kondisi Interior yang kurang baik dan terlihat tidak cocok untuk melayani penumpang","Berdasarkan Keluhan dari salah satu pax, menyampaikan kondisi APB tidak layak Pakai",Request untuk dilakukan perbaikan semua APB secara bertahap,,-,,Apron Area,,Cleanliness of GSE,,,Closed,DTB,HUB 5,Batik Air,MPA,,,,,NON CARGO_33,NON CARGO,NON CARGO, "March 13, 2025",MPA,IndiGo,6E 1602,,DPS,HUB 3,CGK – BOM,Complaint,GSE,FAKE VISA INCIDENT,"- The check-in agent did not thoroughly examine the visa and failed to notice a discrepancy in the passenger’s date of birth between the personal details section and the area below the visa barcode. - The check-in agent did not scan the visa barcode on the official KSA website and did not escalate the issue to the Controller, as they assumed the visa was visually valid.","Verification of Visa Authenticity Check-in agents must ensure that the visa presented by the passenger is valid and issued by an authorized government body. They should verify the visa number, validity period, and type of visa against records in the system or through the official KSA website. Physical Security Check of Visa Check-in agents must inspect the visa for security features such as watermarks, holograms, and other authentication marks commonly used by certain countries to prevent counterfeiting. Training and Education Regular training sessions should be conducted to update staff on visa fraud detection, as counterfeiters continuously evolve their methods. Training should include recognizing the characteristics of fake visas and understanding the latest techniques to verify document authenticity. Increased Vigilance for Irregularities Check-in agents must be alert to suspicious signs, such as visas that appear brand new or do not conform to the standard. Record and Report Suspicious Incidents If staff check in counter find or suspect a counterfeit visa, they should immediately record the incident and report it to their controller and also the airlines or authorities for further processing.",,Dennis Anggoro,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_34,NON CARGO,NON CARGO, "March 14, 2025",Garuda Indonesia,Garuda Indonesia,GA211,,YIA,HUB 2,YIA-CGK,Complaint,Baggage Handling,Manipulasi jumlah bagasi,Penyalahunaan sine code controller oleh staf check in untuk memasukkan 7koli bagasi ke dalam penumpang lainnya.,Belum ada,,Pak OS WAG service,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_35,NON CARGO,NON CARGO, "March 17, 2025",MPA,Xiamen Airlines,MF837,,CGK,HUB 1,XMN-CGK,Complaint,Baggage Handling,Komplain Bagasi Tertukar,Terdapat bagasi yang mirip dengan miliknya yang berwarna Putih Hardcase,Menginformasikan bahwa bagasi sudah ditukar dan pax menginformasikan akan mengambil bagasi ke airport pada tanggal 20 Maret 2025,,Dennis Anggoro,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_36,NON CARGO,NON CARGO, "March 18, 2025",MPA,KLM,KL810,,CGK,HUB 1,CGK-KUL,Irregularity,Pax Handling,Actual passenger on board KL810,"Staff tersebut merupakan staff yang baru bergabung, sehingga belum terlalu memahami dan mengerti proses boarding. Regulasi menggunakan E-Boarding pass yang baru digunakan awal februari, sehingga belum terbiasa.",-,,-,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,TKG,HUB 5,Batik Air,MPA,,,,,NON CARGO_37,NON CARGO,NON CARGO, "March 21, 2025",Garuda Indonesia,Garuda Indonesia,GA608,,CGK,HUB 1,CGK-UPG-PLW,Complaint,Cargo Problems,Ketidaksesuaian dan Keterlambatan Pelaporan Actual Loading Report,"1. Kesalahan perhitungan manual oleh Loading Master (LM) yang menyebabkan data berat kargo tidak akurat 2. Keterlambatan deteksi dan pelaporan atas perbedaan berat actual setelah proses loading selesai","1. Penerapan procedure cross check wajib terkait berat / muatan yang masuk kedalam pesawat oleh Loading Master 2. Evaluasi kinerja dan coaching langsung kepada LM sebagai Langkah pembinaan dan peningkatan disiplin kerja",,Puji Setiono (Duty Manager),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IRREG%20KRONOLOGIS%20GA608%2021MAR2025_Resja%20Attaya.pdf,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_38,NON CARGO,NON CARGO, "March 21, 2025",Garuda Indonesia,Garuda Indonesia,GA608,,CGK,HUB 1,CGK-UPG-PLW,Complaint,Cargo Problems,KETIDAK SESUAIN DAN KETERLAMBATAN PELAPORAN ACTUAL LOADING REPORT,"1. Kesalahan perhitungan manual oleh Loading Master (LM) yang menyebabkan data berat kargo tidak akurat 2. Keterlambatan deteksi dan pelaporan atas perbedaan berat actual setelah proses loading selesai","1. Penerapan procedure cross check wajib terkait berat / muatan yang masuk kedalam pesawat oleh Loading Master 2. Evaluasi kinerja dan coaching langsung kepada LM sebagai Langkah pembinaan dan peningkatan disiplin kerja",,WA Group OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IRREG%20KRONOLOGIS%20GA608%2021MAR2025%20(1)_Resja%20Attaya.pdf,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_39,NON CARGO,NON CARGO, "March 23, 2025",Garuda Indonesia,Garuda Indonesia,GA811,,CGK,HUB 1,Positioning Flight,Irregularity,Operation,Flight GA8111 tidak termonitor oleh Sketer dan Marshaller,Flight GA8111 tidak termonitor oleh Sketer dan Marshaller,Tolong segera dibenahi dan dibriefing rekan² marshalling di CGK,,MG,,Apron Area,,Preparation Before ETA,,,Closed,GNS,HUB 5,,,,,,,NON CARGO_40,NON CARGO,NON CARGO, "March 25, 2025",MPA,China Southern,CSN5256,,MDC,HUB 4,MDC-CAN,Irregularity,Operation,Wrongly FPL pada penerbangan China Southern tgl 26 Des 2024,Operation staff not aware when edit and fill the FPL,Brief all FOO team to be aware when edit and fill the FPL and do cross check before send to Airnav and share the FPL has been approved by Airnav to WAG,,Yudi Setiawan,,Apron Area,,Flight Document Handling,,,Closed,KJT,HUB 1,Air Busan,MPA,,,,,NON CARGO_41,NON CARGO,NON CARGO, "March 25, 2025",MPA,Scoot,TR245,,YIA,HUB 2,YIA-SIN,Irregularity,Pax Handling,Passenger TR245 YIA-SIN-BKK NTL in BKK,At 06.00 we got email from Scoot Air about NTL Case in BKK ex-TR245 12 MAR 2025,Pax refused by BKK Immigration due to suspicious purpose,,Adhitya,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,SRG,HUB 2,Citilink,Citilink,,,,,NON CARGO_42,NON CARGO,NON CARGO, "March 25, 2025",MPA,Xiamen Airlines,MF838,,CGK,HUB 1,CGK-XMN,Irregularity,Operation,Check in staf unawareness regarding change seat,"1. Check in staf failed to verify and collect boarding pass during change seat 2. Inadequate attention to seat assignment changes 3. Boarding gate staf did not properly verify passenger passport and boarding process",-,,-,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,MDC,HUB 4,Royal Brunei,MPA,,,,,NON CARGO_43,NON CARGO,NON CARGO, "March 25, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,CGK-NRT,Irregularity,Operation,Request Countermeasures regarding staf shortage for Daily Handling (,Two male staf member (Jecky & Pablo) have resigned of March 1st.,Apologized to the Customer and immediately adjusting work schedule and also begin recruitment process to fill vacant positions,,MF CGK,,General,,,Overall Company Service,,Closed,DJJ,HUB 4,Shandong Airlines,MPA,,,,,NON CARGO_44,NON CARGO,NON CARGO, "March 25, 2025",MPA,IndiGO,6E1602,,CGK,HUB 1,CGK-BOM,Complaint,Pax Handling,WCHR Pax unassisted from Boarding Gate to Aircraft flight 6E 1602/25MAR,"The WCHR staff (Alfa) left the assigned passenger unattended at the gate to handle another WCHR request without notifying the PIC at the gate","All WCHR staff must ensure complete passenger assistance until they are on board.and if any additional WCHR request arises, the responsible staff must inform the PIC before leaving the assigned task. - Warning letter issued for the WCHR support staff / Alfa for his violation against the SOP. - Ensure that the WCHR staff concerned will no longer serve for IndiGo flight.",,Dennis Anggoro,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_45,NON CARGO,NON CARGO, "April 1, 2025",MPA,Air China,CA978,,CGK,HUB 1,CGK-PEK,Complaint,Operation,Wrongly Input Check In Baggage,Check-in counter staff double input baggage entry,"- Be careful and double check after checking in boarding pass and baggage. - If there are system problems during check-in, make sure again that all data is correct both in the passport and luggage.",,Dennis Anggoro,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_46,NON CARGO,NON CARGO, "April 1, 2025",MPA,Royal Brunei,BI737,,CGK,HUB 1,BWN-CGK,Complaint,Operation,RAMP STAFF LEFT THE AIRCRAFT BEFORE COMPLETING OPERATIONAL ACTIVITIES,"RAMP STAFF LEFT THE AIRCRAFT BEFORE COMPLETING OPERATIONAL ACTIVITIES, AND RAMP STAFF BACK TO THE OFFICE TO CONFIRM THE NEXT WORK SCHEDULE","RAMP STAFF MUST ENSURE THAT OPERATIONAL HANDLING(ARRIVAL) IS RUNNING SMOOTHLY AND COORDINATE WITH THE AIRLINE BEFORE LEAVING THE AIRCRAFT THAT THE OPERATION HAS BEEN COMPLETED",,Dennis Anggoro,,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_47,NON CARGO,NON CARGO, "April 2, 2025",MPA,Scoot,TR297,,SUB,HUB 2,SUB-SIN,Irregularity,Operation,miscommunication antara Load Master – Ramp Handling – Load Control yang berujung pada potensi load deviation (distribution error).,"-Load master melakukan pelaporan tidak menyebutkan angka actual onboard tetapi hanya menyampaikan sesuai sehingga loadsheet dan LDM tidak sesuai dengan actual -Terdapat media komunikasi yang berbeda yaitu melalui WA dan secara lisan. -Pemahaman staff yang belum merata. Jika Load Master menginstruksikan kepada porter untuk memuat bagasi di cpt 3, petugas loading menganggap selama itu di kompartemen sama maka tidak ada perbedaan","- Penyampaian laporan LIR harus menyebutkan jumlah angka actual onboard - MO Melakukan pengawasan langsung / tandem dengan petugas LM selama satu minggu - Melakukan hard briefing kepada petugas Load Master saat melakukan pemuatan harus sesuai LIR yang dikirImkan oleh CLC - Memberikan Surat Peringatan kepada yang personil on duty sebagai tindakan perbaikan",,Putut,,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_48,NON CARGO,NON CARGO, "April 2, 2025",Garuda Indonesia,Garuda Indonesia,GA969,,CGK,HUB 1,MED-CGK,Irregularity,Pax Handling,Bagasi bisnis tidak diterima oleh penumpang saat kedatangan di CGK,Bagasi masih belum ditemukan,Berkordinasi dengan duman KD terkait loading checklist MED-CGK,,Unit Service - Ketut,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250412-WA0024_I%20Ketut%20Sumardhi.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_49,NON CARGO,NON CARGO, "April 2, 2025",Garuda Indonesia,Garuda Indonesia,GA 181,,KNO,HUB 5,KNO-HLP-SUB,Complaint,Cargo Problems,1 Pax name Rasyid/M Yusuf soc 7K on GA 181 / GA 330 - 02 Apr '25 KNO-HLP-SUB iso GA 181 / 330 03 Apr '25.,Staff Check in and Boarding Gate miss look and Boarde 1 Pax name Rasyid/M Yusuf on GA 181 / 330 - 02 Apr'25 KNO-HLP-SUB actually said Passanger hold ticket and Booked on GA 181 / 330 - 03 Apr'25 KNO-HLP-SUB.,"Made coordination with Airline Service Manager, station Manager and HLP to assist the Passanger and departed on same flight and date to SUB. Made Hard Briefing, Provided Surat Pembinaan and made Refreshment to staff Check in counter and Boarding gate.",,Ivron Susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/FORM%20BRIEFING%20IRREG%20TANTY_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/FOTO%20BRIEFING%20IRREG%20TANTY_Ivron%20Susmantyo.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_50,NON CARGO,NON CARGO, "April 3, 2025",MPA,China Airlines,CI2763,,CGK,HUB 1,TPE - CGK,Complaint,Operation,THE LOAD MASTER FAILED TO NOTIFY THE PORTER REGARDING THE REQUIRMENT TO TRANSPORT THE BABY STROLLER LOCATED IN THE BULK COMPT TO THE GATE,THE LOAD MASTER FAILED TO NOTIFY THE PORTER REGARDING THE REQUIRMENT TO TRANSPORT THE BABY STROLLER LOCATED IN THE BULK COMPT TO THE GATE,"1. THE LOAD MASTER WILL FOCUS ON THE INFORMATION PROVIDED BY THE RAMP STAFF REGARDING THE REQUEST TO TRANSPOR THE BABY STROLLER TO THE GATE 2. IMPROVE COMMUNACATION AMONG RAMP PORTER PERSONNEL, LOAD MASTER TO ENSURE THAT ALL PARTIES RECEIV ACCURATE AND TIMELY INFROMATION 3. DEVELOP STANDART OPERATINGB PROCEDURE ( SOP ) FOR THE TRANSPORTING BABY STROLLER AND OTHER SPECIAL ITEMS TO ENSURE THAT ALL RAMP PERSONNEL AND LOAD MASTERS UNDERSTAND THE CORRECT PROCEDURE",,Dennis Anggoro,,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_51,NON CARGO,NON CARGO, "April 3, 2025",MPA,VietJet Air,VJ898/VJ1831/03APR/04APR,,DPS,HUB 3,DPS-SGN-VTE,Irregularity,Baggage Handling,INAD Passenger due to no sufficient fund,"Petugas check-in tidak melakukan pemeriksaan dan identifikasi latar belakang penumpang secara menyeluruh (profiling), sehingga potensi risiko tidak terdeteksi sejak awal.",Mencetak dan menempelkan daftar negara yang memerlukan verifikasi dari negara tujuan sebelum penumpang diterima check-in. Daftar tersebut dipasang di area depan meja check-in sebagai pengingat visual langsung untuk petugas.,,Heri Prijanto,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-04-29-19-54-39-790_com.whatsa_Heri%20Prijanto.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_52,NON CARGO,NON CARGO, "April 3, 2025",MPA,VietJet Air,VJ894,,DPS,HUB 3,DPS-SGN,Irregularity,Pax Handling,Offloaded pax due disruptive,"1.passenger reported left behind baggage containing medicine after aircraft door closed 2.Two pieces baggage that offloaded based on the system not belong by passenger",Briefing to all staff for improve coordination and communication with all related unit,,Heri Prijanto,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-04-29-21-25-29-957_id.gapura._Heri%20Prijanto.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_53,NON CARGO,NON CARGO, "April 4, 2025",Garuda Indonesia,Garuda Indonesia,GA8526,,PDG,HUB 5,MED-PDG-MED,Irregularity,Baggage Handling,1AKE terbawa kembali ke MED,"Lack of awareness dari tim porter make up saat proses loading bagasi, sudah terlihat isi AKE akan tetapi tidak di check bagtag nya untuk memastikan bagasi tsb benar tujuan PDG-MED",Belum ada,,Pak OS WAG service,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_54,NON CARGO,NON CARGO, "April 4, 2025",MPA,China Southern,CZ387,,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,"Terjadi kesalahan dalam proses pemasangan PBS di R81 saat pesawat tiba. Pintu pesawat sempat dibuka oleh kru saat posisi PBS terlalu dekat, sehingga harus ditutup kembali dan PBS diposisikan ulang sebelum proses penumpang turun dapat dilakukan.","- Posisi PBS terlalu dekat dengan pintu pesawat. - Kru pesawat membuka pintu tanpa konfirmasi terlebih dahulu dengan petugas PBS","- Ditekankan bahwa operator PBS harus terlebih dahulu melakukan pengecekan dan konfirmasi sebelum pintu dibuka. - Briefing akan dilakukan kepada operator untuk memastikan penyesuaian tinggi PBS dilakukan sebelum membuka pintu. - Diberlakukan sistem konfirmasi dua arah antara operator dan kru pesawat. - Petugas shipside wajib memberikan inspeksi visual dan sinyal konfirmasi (thumbs-up) sebelum pintu dibuka.",,Hendri Gumantri (CONTROLLER GSE),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20CZ387%204%20APRIL%202025_Resja%20Attaya.pdf,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_55,NON CARGO,NON CARGO, "April 5, 2025",Garuda Indonesia,Garuda Indonesia,GA6171,,CGK,HUB 1,UPG - CGK,Complaint,Pax Handling,Vacuum Cleaner Problem,Unserviceable vacuum while handling cabin cleaning,Belum ada,,GA email,,Apron Area,,Cleanliness of GSE,,,Closed,,,,,,,,,NON CARGO_56,NON CARGO,NON CARGO, "April 5, 2025",MPA,Airasia,PK-NMI,,BDJ,HUB 3,HLP-BDJ-HLP,Complaint,GSE,Problem GSE,Kerusakan HLL dan CBL saat proses penangganan pesawat freighter Airnesia,Official letter permohonan maaf kepada AAP dari management Gapura,,Pak OS WAG service,,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_57,NON CARGO,NON CARGO, "April 6, 2025",MPA,Thai Airways,TG435,,CGK,HUB 1,BKK - CGK,Complaint,GSE,keterlambatan proses delivery bagasi (Fibag & Labag not achieved),"Impact lack of BTT operator, loading unloading processing to be so long",Quick Handling and call duty manager GSE operator to add personel BTT operator at airside for handling TG435,,Dennis Anggoro,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_58,NON CARGO,NON CARGO, "April 7, 2025",MPA,Air China,CA978,,CGK,HUB 1,CGK-PEK,Irregularity,Operation,"Ramp during loading unloading process go to avio to charger his smartphone, Staf Airchina asums ramp left the aircraft during handling",Missunderstanding from Staf Air China (Mr. Thomas) look Ramp Staf go the avio without permission,Apologize and explain what actually happened,,Dennis Anggoro,,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_59,NON CARGO,NON CARGO, "April 7, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,CGK-NRT,Complaint,GSE,Request Clarification for JL726/07APR Baggage Towing Truck (BTT) Number & Condition,"a mechanical function occured with BTT unit, spesifically BTT 449 which subsequently impeded the baggage loading process","- Coordinate immediately with the team if a GSE problem occurs to arrange for a replacement. * Coordinate with the technical team regarding the GSE issue. * Conduct a briefing on the repairs to prevent recurrence.",,Dennis Anggoro,,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_60,NON CARGO,NON CARGO, "April 7, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,CGK-NRT,Complaint,Operation,BTT 449 PROBLEM,"A mechanical malfunction occurred with the Baggage Towing Tractor (BTT) unit, specifically BTT 449, which subsequently impeded the baggage loading process.","• Coordinate immediately with the team if a GSE problem occurs to arrange for a replacement. • Coordinate with the technical team regarding the GSE issue. • Conduct a briefing on the repairs to prevent recurrence.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B93BDE379-52BD-4413-946C-AB4CAFCEA6CF%7D&file=Handling%20report%20JL726%207%20APRIL%202025_Dennis%20Anggoro.docx&action=default&mobileredirect=true,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_61,NON CARGO,NON CARGO, "April 8, 2025",MPA,Vietnam Airlines,VN630,,CGK,HUB 1,CGK-SGN,Complaint,GSE,Body pesawat VN630 tergores oleh pergerakan AKH,Lack of safety awareness,Belum ada,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250408-WA0033_I%20Ketut%20Sumardhi.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_62,NON CARGO,NON CARGO, "April 8, 2025",MPA,Vietnam Airlines,VN630,,CGK,HUB 1,CGK-SGN,Irregularity,Baggage Handling,Aircraft Ground Damage – Body Scratch” karena kelalaian operator (Human Error),"ROOT OF THE PROBLEM 1. The HLL operator failed to install the Guide Bridge Platform according to the AKH and aircraft type, which constitutes a violation of standard operating procedures. 2. The absence of the Guide Bridge Platform led to uncontrolled AKH movement, which likely resulted in the scratches on the aircraft fuselage.","1. Conduct a briefing session for the involved personnel to reinforce the importance of adhering to SOPs. Disciplinary action may be considered to prevent recurrence of similar incidents. 2. Bring the case for discussion in the Branch Safety Action Group (BSAG) forum to develop preventive measures and raise awareness.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/F-ZQ-24%20SCRATCH%20BODY%20VN630_Dennis%20Anggoro.pdf,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_63,NON CARGO,NON CARGO, "April 8, 2025",MPA,Ethiopian Airlines,ET629,,CGK,HUB 1,CGK-BKK-ADD,Irregularity,Baggage Handling,14 minutes Delay Flight ET629/08Apr due to to gross negligence of load control team failed to send fuel data timely to CLC,load control team made a unilateral decision not to send fuel data until passenger are boarded. Load control team relayed the fuel data to CLC 20.32 LT / STD 20.35,-,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Flight%20delay%20irregularity_Dennis%20Anggoro.pdf,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_64,NON CARGO,NON CARGO, "April 9, 2025",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK-SZX,Complaint,Baggage Handling,LATE DELIVERY 3 CART OF BAGGAGE DEPARTURE CZ8354/09 APRIL 2025,"1. Clash Handling Flight Arrival dengan Departure : Proses Landing Aircraft : 1. MS977/978/CAI – CGK – CAI STD 00:50LT Spot G.03 2. SC 2153/2154/XMN – CGK – XMN STD 00:25LT Spot G.21 3. CI 763/764/TPE – CGK – TPE STA 00:10LT Spot G.24","1. Penambahan Jumlah SDM di Area Baggage 2. Koordinasi terkait Penarikan Unit Bagasi dengan unit terkait 3. Melakukan Brefing All Team",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/HANDLING%20REPORT%20CZ8354%2008%20APRIL%202025_Dennis%20Anggoro.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_65,NON CARGO,NON CARGO, "April 9, 2025",MPA,Scoot,TR289/TR530/9 Apr 2025,,CGK,HUB 1,DPS-SIN-MAA,Complaint,GSE,Pax with not valid VISA,Check-in agent not aware with condition Pax VISA,Hard brief chk-in agent and team DPSTR to more aware and carefully chk VISA,,I Wayan Yasana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250410-WA0013_Wayan%20Yasana.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/DocScanner%2010-Apr-2025%201-56%E2%80%AFam_Wayan%20Yasana.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_66,NON CARGO,NON CARGO, "April 10, 2025",MPA,VietJet Air,VJ855,,CGK,HUB 1,SGN-CGK,Irregularity,Pax Handling,Keterlambatan bagasi,Bagasi banyak menjadi atensi Customs,Pemberitahuan pada penumpang,,WAG unit Service,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-04-10%20at%2014.19.20_Unit%20Services%20KPS.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_67,NON CARGO,NON CARGO, "April 10, 2025",Citilink,Citilink,QG 345,,HLP,HUB 1,UPG-CGK,Complaint,GSE,Left behind,tertumpuk bagasi di carousel ( BHS ),dikirim ke Flight selanjutnya QG441 Atd 10.30Lt dan dikirimkan ke alamat masing - masing penumpang di hari yang sama,,munawwara,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-04-11%20at%2014.51.49_Munnawara%20..jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-04-11%20at%2014.51.13_Munnawara%20..jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-04-11%20at%2014.48.24_Munnawara%20..jpeg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_68,NON CARGO,NON CARGO, "April 11, 2025",MPA,China Southern,CZ3038,,CGK,HUB 1,CGK-CAN,Irregularity,Operation,Passenger with Expired Visa Detected Post-Check-in,"- The check-in system did not generate a warning for the expired visa. - The check-in agent failed to manually identify the visa expiration during document verification.","1. Reinforcement Briefing: All check-in personnel must strictly follow SOPs in verifying travel documents, particularly visa validity, regardless of the system's status. 2. Document Verification Training: Conduct periodic refreshment training focused on international travel document requirements, with emphasis on visa expiration awareness. 3. System Alert Enhancement: Coordinate with system providers to improve notification features for invalid or expired travel documents. 4. Random Spot Checks: Implement periodic audits and real-time supervision to ensure proper adherence to visa verification procedures.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250412-WA0018_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250412-WA0019_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250412-WA0021_Dennis%20Anggoro.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_69,NON CARGO,NON CARGO, "April 11, 2025",MPA,China Southern,CZ3038,,CGK,HUB 1,CGK-CAN,Complaint,Cargo Problems,"Satu penumpang atas nama Nyakagam/Sasmiyati yang berangkat ke Guangzhou (CAN) dengan penerbangan CZ3038 ditolak masuk oleh imigrasi setempat karena visa yang digunakan telah kedaluwarsa. Penolakan ini baru diketahui setelah pesawat berangkat dari CGK, menunjukkan bahwa kekeliruan terjadi dalam proses pemeriksaan dokumen di konter check-in.","- Sistem check-in tidak memberikan peringatan terkait visa yang sudah kedaluwarsa. - Petugas check-in tidak berhasil secara manual mengidentifikasi masa berlaku visa saat verifikasi dokumen.","- Briefing ulang kepada seluruh petugas check-in untuk menegakkan kepatuhan terhadap SOP pemeriksaan dokumen perjalanan, terutama masa berlaku visa. - Pelatihan ulang berkala terkait verifikasi dokumen perjalanan internasional dengan fokus pada pengecekan kedaluwarsa visa. - Koordinasi dengan penyedia sistem untuk meningkatkan fitur notifikasi terhadap dokumen yang tidak valid atau sudah kedaluwarsa. - Pelaksanaan audit acak dan supervisi real-time untuk memastikan prosedur pengecekan visa dilaksanakan dengan benar.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B13559952-AD02-4902-A762-5BF12D206B19%7D&file=kronologis%20cz3038%2011%20apr%202025-1_Resja%20Attaya.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_70,NON CARGO,NON CARGO, "April 14, 2025",Garuda Indonesia,Garuda Indonesia,GA223,,CGK,HUB 1,SOC-CGK,Irregularity,Operation,GA223 bagasi tercatat tergores saat diterima di kedatangan CGK,Penempelan sticker fragile di bagasi tidak rekat/kuat.,Menempel sticker fragile dipermukaan yang bisa menempel kuat/rekat supaya petugas lebih care dalam penanganannya.,,Diyanti Utami,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Picture1_Andi%20Yusron.png,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_71,NON CARGO,NON CARGO, "April 17, 2025",Garuda Indonesia,Garuda Indonesia,GA509,,CGK,HUB 1,PNK-CGK,Irregularity,Baggage Handling,PAX WRONG BOARDING,Boarding of GA & ID passengers simultaneously using the same corridor,Installation of sign boards and staff placement at Aviobridge intersections & consistent reminding of passengers according to flight numbers and destinations,,Iman Supriadi,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/LAPORAN%20KEJADIAN%20GA509%2017%20APR%2025030_Iman%20Supriadi.pdf,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_72,NON CARGO,NON CARGO, "April 17, 2025",MPA,Korean Air,KE634,,DPS,HUB 3,DPS - ICN - LIS,Irregularity,Pax Handling,"Tiga penumpang asal Timor Leste tujuan Lisbon pada penerbangan KE634/17APR25 sempat dicek dokumen perjalanannya. Hasil pengecekan Timatic menunjukkan bebas visa, lalu setelah profiling dan konfirmasi dengan ALO Schengen, penumpang diizinkan berangkat dengan catatan bila terjadi masalah di Lisbon menjadi tanggung jawab penumpang sendiri.","1. Assup is lacking in profiling passengers. 2. Assup does not coordinate in advance with the supervisor","1. Assup must be more in-depth in profiling passengers, especially from less developed countries. 2. Everything about travel documents must be coordinated in advance with the supervisor. 3. Meet passenger on arrival on KE633/25 April 2025 and collected EUR 1,084.15 x 3 for their ticket purchased. Finally the Agent of All INAD already to completed the payment for their return tickects from Lisbon to Denpasar ( BALI )and the case is closed.",,Komang Darmayuda ( Account Executive of Korean Air ),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B1C0E43C3-3B2B-4D04-98F5-3BF8F0787103%7D&file=Irregularity%20Report%20KE634%2017%20April%202025%20(1)_Komang%20Darmayuda.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_73,NON CARGO,NON CARGO, "April 21, 2025",Garuda Indonesia,Garuda Indonesia,GA 683,,CGK,HUB 1,SOQ - CGK,Irregularity,Operation,"Perubahan mendadak Gate pada Penerbangan GA683 Tanggal: 21 April 2025, dimana beberapa penumpang turun di kedatangan internasional.","Perubahan mendadak perpindahan gate tidak terinformasikan secara real-time kepada petugas Transfer Desk, sehingga terjadi keterlambatan penyesuaian lokasi tugas.","Petugas TD diwajibkan melakukan verifikasi langsung terhadap posisi pesawat menjelang STA, terutama untuk penerbangan yang menggunakan gate berdekatan. Monitoring aktif terhadap kanal komunikasi seperti WhatsApp Group Avio untuk memastikan update gate dapat segera direspons. Memastikan koordinasi dan komunikasi dengan tim pengatur stand dan ground control berjalan efektif, khususnya saat terjadi perubahan gate mendadak.",,Yadi Prisindi Rinali / 2150461/ Manager Posh Flight Garuda Service,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0071_Yadi%20Prisindi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0053_Yadi%20Prisindi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0054_Yadi%20Prisindi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0059_Yadi%20Prisindi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0060_Yadi%20Prisindi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0058_Yadi%20Prisindi.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_74,NON CARGO,NON CARGO, "April 21, 2025",Garuda Indonesia,Garuda Indonesia,GA 683,,CGK,HUB 1,SOQ - CGK,Irregularity,Operation,"Perubahan mendadak Parking stand pada Penerbangan GA683 Tanggal: 21 April 2025, dari G 37 / Gate 11 ke G 34 / Gate 10 dimana beberapa penumpang Domestik turun di kedatangan internasional di karenakan petugas penjemput masih di Area Gate 11 sehingga line Guard belum terpasan dan petugas pemjemput belum berpindah","Perubahan mendadak perpindahan parking stand tidak terinformasikan secara real-time kepada petugas Transfer Desk, sehingga terjadi keterlambatan penyesuaian lokasi tugas.","Petugas TD diwajibkan melakukan verifikasi langsung terhadap posisi pesawat menjelang STA, terutama untuk penerbangan yang menggunakan gate berdekatan. Monitoring aktif terhadap kanal komunikasi seperti WhatsApp Group Avio untuk memastikan update gate dapat segera direspons. Memastikan koordinasi dan komunikasi dengan tim pengatur stand dan ground control berjalan efektif, khususnya saat terjadi perubahan gate mendadak.",,Yadi Prisindi Rinali / 2150461 / Manager Posh Flight Garuda Service,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0071_Yadi%20Prisindi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0053_Yadi%20Prisindi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0054_Yadi%20Prisindi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0059_Yadi%20Prisindi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0060_Yadi%20Prisindi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250421-WA0058_Yadi%20Prisindi%201.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_75,NON CARGO,NON CARGO, "April 22, 2025",Garuda Indonesia,Garuda Indonesia,GA875,,CGK,HUB 1,HND-CGK,Irregularity,Pax Handling,Penumpang mengeluhkan ketersediaan petugas di area baggage claim,Gapura tidak secara khusus menempatkan staff di baggage claim (mobile),Blm,,Ketut Sumardi,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image_I%20Ketut%20Sumardhi.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_76,NON CARGO,NON CARGO, "April 23, 2025",MPA,Jeju Air,7C2711/2712,,DPS,HUB 3,ICN/DPS/ICN,Complaint,Operation,Over carriage 1pc Bge iso stop DPS,"1. Load master tidak melaksanakan SOP dengan benar. 2. Load master berasumsi Bge tersebut adakah bagian dari flight Kita. 3. Penghitungan unload Bge tidak akurat.","- Melakukan briefing kepada load master untuk selalu melaksanakan SOP, - Bekerja tidak berdasarkan asumsi. - Selalu melakukan pengecekan compartment sebelum dan sesudah proses loading.",,I Wayan Eka Diana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250424-WA0105_Operation%20DPS.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_77,NON CARGO,NON CARGO, "April 23, 2025",MPA,IndiGO,6E1602,,CGK,HUB 1,CGK-BOM,Complaint,Pax Handling,Invalid Visa,"Insufficient verification of travel document, visa did not thoroughly check by the Controller which actually indicated expired or the visa already been used.","Brief and coaching the Controller on Duty regarding Travel document check by Manager and Assistant Manager. Two-person verification rule on certain document check, where a second officer cross checke visa beforeapproved. Plan conduct refresher training on travel document verification Warnng letter issued for Controller on Duty.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20%206E1602%2023%20Apr%2025%20%20Visa%20verif_Dennis%20Anggoro.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_78,NON CARGO,NON CARGO, "April 24, 2025",MPA,IndiGO,6E1606,,CGK,HUB 1,DPS-BLR,Complaint,Baggage Handling,IMPOSTER PAX,Pax treveling to BLR with different passport,done,,putra pastika,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B0E4C8B9E-D770-45EE-BA15-86CC1FA3E5C9%7D&file=imposter%20case_ACCOUNT%20EXECUTIVE%20IN.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_79,NON CARGO,NON CARGO, "April 25, 2025",MPA,IndiGO,6E1602,,CGK,HUB 1,CGK-BOM,Irregularity,Baggage Handling,Email from Anisa IndiGo airport passenger trafic,"WCHR staf didn't properly hand over the WCHR passenger to the boarding gate staf, making it difficult for them to identify WCHR passenger","1. immediately send a confirmation email to indicate that the complaint has been received and is being processed. 2. communicate with staff for further explanation. 3. responding to emails with clear and honest explanations, and ensuring staff remain professional and empathetic.",,MF CGK,,General,,,Care with customers needs,,Closed,DPS,HUB 3,Express Cargo Airlines (ECA),MPA,,,,,NON CARGO_80,NON CARGO,NON CARGO, "April 25, 2025",MPA,China Airlines,CI772,,DPS,HUB 3,DPS - TPE,Irregularity,Pax Handling,"Gapura Operation menerima nota baru dari Pertamina dengan total 30.678 liter, sedangkan pada pencatatan awal tertulis 27.442 liter. Angka ini kemudian diperbarui menjadi 30.678 dalam sistem mereka untuk keperluan tagihan (billing purpose).",Pertamina staff who handle China Airlines had given wrong the receipt total fuel to GMF also to China Airlines ( should be 30.678 iso 27.442),Discussion on CI - operation WAG chats due to flight airborne and will short meeting on 28 April 2025 at CI office.,,I Wayan Budiarta,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250425-WA0039_Wayan%20Budiarta.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250425-WA0038_Wayan%20Budiarta.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_81,NON CARGO,NON CARGO, "April 26, 2025",MPA,Air Busan,BX602,,DPS,HUB 3,DPS PUS,Irregularity,Pax Handling,Report Late Arrival,Late inbound,"Delay Notice , info blash on paxs resv by BX , rqst new slot",,W Gilih,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/005%20Permohonan%20Penambahan%20Slot%20BX602%2026APR25_Wayan%20Gilih.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1745589564571704630260839767724_Wayan%20Gilih.jpg,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_82,NON CARGO,NON CARGO, "April 26, 2025",Citilink,Citilink,QG911,,KNO,HUB 5,KNO-CGK,Irregularity,Pax Handling,Petugas porter melakukan coretan di dinding kompartemen 1 pada penerbangan QG911 KNO-CGK,NIL,Permintaan maaf kepada team QG on duty dan proses BAP terhadap porter yang melakukan pencoretan,,Anggi Budi - GM KNO,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image_I%20Ketut%20Sumardhi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image%202_I%20Ketut%20Sumardhi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image%203_I%20Ketut%20Sumardhi.jpg,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_83,NON CARGO,NON CARGO, "April 26, 2025",MPA,VietJet Air,VJxxx,,DPS,HUB 3,DPS-SGN,Irregularity,Pax Handling,Unsufficient CBL saat handling VJ,NIL,NIL,,OSL WAG service,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image_I%20Ketut%20Sumardhi%202.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image%202_I%20Ketut%20Sumardhi%201.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/image%203_I%20Ketut%20Sumardhi%201.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_84,NON CARGO,NON CARGO, "April 27, 2025",Garuda Indonesia,Garuda Indonesia,GA409,,DPS,HUB 3,CGK-DPS,Irregularity,Pax Handling,keterlambatan penanganan bagasi (Fibag & Labag Not Achieved),"1. Proses breakdown membutuhkan waktu total 59 menit dari ATA (actual time arrival) 2. Jumlah bagasi mencapai 321 koli 3. Terjadi waiting HLL (High Loader) 4. Terjadi waiting Operator BTT (Bagagge Towing Tractor) 5. Late delivery dari airside akibat lost monitor oleh team GSE","1. Koordinasi intensif dengan team operator untuk percepatan proses penarikan bagasi 2, Koordinasi dengan team KB untuk mempercepat pendistribusian bagasi 3. Penyampaian permohonan maaf kepada penumpang atas keterlambatan bagasi",,Lutfi Yusuf,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-04-27%20at%2016.33.45_Baggage%20Service.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_85,NON CARGO,NON CARGO, "April 29, 2025",MPA,Air Busan,BX601,,KNO,HUB 5,pus dps,Irregularity,Pax Handling,inad ex BX 601 arr 28 Apr 25,immigration reason Rus ppt NME Dmitrieva Aleksandra ms,"firav flight to Rusia , ob mu5030/30 Apr dps pvg svo",,W Gilih,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG20250428230520_Wayan%20Gilih.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG20250428230626_Wayan%20Gilih.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG20250428230640_Wayan%20Gilih.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_86,NON CARGO,NON CARGO, "April 30, 2025",MPA,VietJet Air,VJ900,,DPS,HUB 3,DPS-HAN,Complaint,Baggage Handling,Baggage handling process from check in counter to makeup manually,BHS system down,"1.Coordination with BHS Team and Pelter during handling baggage 2.BHS Team full support manpower",,Heri Prijanto,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/TimePhoto_20250430_113303_Heri%20Prijanto.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/TimePhoto_20250430_114227_Heri%20Prijanto.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/TimePhoto_20250430_114342_Heri%20Prijanto.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_87,NON CARGO,NON CARGO, "April 30, 2025",MPA,Korean Air,KE628,,CGK,HUB 1,CGK-ICN,Complaint,Pax Handling,Disappointment and complaint to Gapura on handling of KE Flight KE628/30APR'25.,"Gapura still using Towbar 058 without any approval from KKZ. Even KKZ found the towbar screws was loose (picture attached). Gapura already replaced Towbar 058 changed to Towbar 070 before flight pushback.",Replaced Towbar 058 changed to Towbar 070 before flight pushback.,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250501-WA0006_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250501-WA0001_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250501-WA0002_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/VID-20250501-WA0003_Dennis%20Anggoro.mp4,General,,,Care with customers needs,,Closed,,,,,,,,,NON CARGO_88,NON CARGO,NON CARGO, "May 1, 2025",Garuda Indonesia,Garuda Indonesia,GA 181,,KNO,HUB 5,KNO-HLP-SUB,Complaint,Pax Handling,Penumpang dengan tiket tanggal 03 Apr 2025 justru berhasil check-in dan boarding pada 02 Apr 2025 karena kelalaian petugas check-in dan gate yang tidak memverifikasi tanggal keberangkatan pada tiket/boarding pass,Tidak Fokus dan kurang telitinya petugas Check in counter dan petugas Boarding Gate didalam Melakukan Profiling Penumpang pada saat Check in dan Boarding.,"1. Berkoordinasi dengan KK dan SV GA agar penumpang tersebut dapat diberangkatkan pada hari yang sama. 2. Memberikan sangsi berupa SP kepada Petugas Check in dan Petugas Boarding Gate serta Controller on duty. 3. Melakukan Tour of Duty / Refresment bagi Petugas Check in dan Boarding Gate. 4. Melakukan Hard Briefing terkait Konsistensi, Fokus dan teliti didalam melakukan Profiling Penumpang dan Bagasinya.",,Ivron Susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Foto%20Briefing%20Case%20GA%20181%2002%20Apr_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Absensi%20Briefing%20Case%20GA%20181%2002%20Apr_Ivron%20Susmantyo.jpeg,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_89,NON CARGO,NON CARGO, "May 1, 2025",MPA,Thai Airways,TG435/24Jan,,CGK,HUB 1,BKK-CGK,Irregularity,GSE,"TG435, bagasi penumpang ditemukan ada goresan pada bagian depan (scratch) dengan kategori minor",Minor Scratch pada bagian ujung koper,"Melakukan kordinasi dengan TG staff, arahannya agar tidak mengeluarkan form PIR untuk penumpang karena kerusakan komper dalam kategori minor, merujuk aturan Thai Airways tidak mendapatkan kompensasi kerusakan.",,Abdul Hafif - AOTG,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0504_I%20Ketut%20Sumardhi.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0502_I%20Ketut%20Sumardhi.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0501_I%20Ketut%20Sumardhi.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0500_I%20Ketut%20Sumardhi.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0499_I%20Ketut%20Sumardhi.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/7dedb791-80a3-42fb-a466-8db8f6da098c_I%20Ketut%20Sumardhi.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_90,NON CARGO,NON CARGO, "May 1, 2025",MPA,Scoot,TR289/TR540/1 may,,DPS,HUB 3,DPS-SIN-CJB,Complaint,Cargo Problems,Pax FRA ppt with no visa to CJb,"- when report at chk-in counter Pax showed printed IND E-VISA valid until 2027 - chk-in agent did not taken photo as evidance Pax VISA","- hard brief chk-in agent - info team always take photo as evidance if rcvd Pax with printed visa - short course travel doc for team chk-in",,I Wayan Yasana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/NTL%20DOCUMENTS%20TR540%2001APR%2025_Wayan%20Yasana.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_91,NON CARGO,NON CARGO, "May 1, 2025",MPA,Scoot,TR201,,YIA,HUB 2,YIA-SIN-JED,Complaint,Cargo Problems,"Empat penumpang (PNR: CE8G7X, TR201-TR596, YIA-SIN-JED) dengan tujuan akhir Jeddah (JED) untuk bekerja sementara menggunakan paspor Indonesia dan visa kerja sementara. Setelah tiba di Jeddah, beberapa penumpang dilaporkan memberikan pernyataan yang tidak sesuai dengan tujuan visa saat diwawancarai oleh pihak imigrasi. Namun, satu penumpang atas nama Aisyah Moch Toha Yasin berhasil masuk ke Jeddah.",Ketidaksesuaian informasi yang diberikan oleh penumpang kepada imigrasi Jeddah terkait tujuan visa mereka.,Informasi diteruskan untuk tindak lanjut lebih lanjut apabila diperlukan oleh pihak imigrasi atau maskapai,,Adhitya Yoga (Airline Representative TR Service),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF3141411-3DFA-4F09-9888-417DEC90F927%7D&file=CHRONOLOGY%20REPORT%2003%20PAX%20NTL%20TR%20201-TR596%20YIA_Resja%20Attaya.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_92,NON CARGO,NON CARGO, "May 1, 2025",MPA,Scoot,TR297,,SUB,HUB 2,SUB-SIN,Complaint,Cargo Problems,Sebanyak 48 dari 62 penumpang yang berangkat dari SUB menuju JED melalui SIN dengan visa kerja sementara dan tiket pulang dari maskapai lain dinyatakan Not To Land (NTL) oleh imigrasi Jeddah pada 2 Mei 2025. Ke-48 penumpang tersebut tidak diizinkan masuk meskipun memiliki dokumen yang sama dengan 14 penumpang lainnya dari kelompok yang sama yang berhasil masuk.,Kemungkinan adanya perbedaan persepsi atau ketidaksesuaian dalam penyampaian tujuan perjalanan oleh penumpang kepada otoritas imigrasi di Jeddah.,"- Setelah pemberitahuan NTL, tiket pulang dikirim via WhatsApp ke Bu Asmidar. - Agen penanganan dihubungi untuk penjadwalan ulang kepulangan dari JED. - Koordinasi lanjutan dilakukan dengan agen perjalanan, meskipun belum ada respons hingga 3 Mei 2025.",,"Putut Hartanto, Controller of MPA",https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Chronology%20Report%20TR%20297%20SUBSIN%20(1)%20(1)_Resja%20Attaya.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_93,NON CARGO,NON CARGO, "May 2, 2025",Garuda Indonesia,Garuda Indonesia,GA 185,,KNO,HUB 5,KNO - CGK,Complaint,Pax Handling,Seorang penumpang tuna netra pada penerbangan GA185 KNO–CGK berhasil boarding tanpa terdeteksi oleh petugas gate,"Due to Un focuss an Officer of Check in Counter and Boarding Gate, On Board Blind Passanger without Knowing an officers and without information to Cabin Crew.","1. Briefing all PBH officers to be more focused and trorough in Profiling Passangers both during check in and Boarding. 2. Improve the control function of the controller so that similar cases can be avoid.",,Ivron Susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Absensi%20Briefing%20Case%20Blind%20PAX_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Foto%20Briefing%20Case%20Blind%20PAX_Ivron%20Susmantyo.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_94,NON CARGO,NON CARGO, "May 2, 2025",Garuda Indonesia,Garuda Indonesia,GA185,,CGK,HUB 1,KNO-CGK,Irregularity,Pax Handling,Penumpang Buta tanpa pemberitahuan / surat keterangan dari stasiun KNO,NIL,NIL,,Ivron Susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/830837ad-c482-43da-9342-816e92dcb2da_I%20Ketut%20Sumardhi.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/c41cd521-e306-43d2-b15e-6cb5a675cf9c_I%20Ketut%20Sumardhi.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_95,NON CARGO,NON CARGO, "May 2, 2025",Garuda Indonesia,Garuda Indonesia,GA185,,KNO,HUB 5,KNO-CGK,Complaint,Cargo Problems,No Information to Cabin Crew Regarding Blind Passenger,"After check CCTV, Officer at check in counter and gate miss to profiling blind pax","1. Briefing all front liners to be more focused and follow the SOP (Profiling Passengers and special handling). 2. Improve the control function of the controller and service manager to avoid the similar case.",,WA Group OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Irregularity%20Report%20GA185%20Blind%20Pax%2002%20May%2020_Resja%20Attaya.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_96,NON CARGO,NON CARGO, "May 7, 2025",MPA,China Airlines,CI772,,DPS,HUB 3,DPS-TPE,Complaint,Cargo Problems,"Seorang penumpang wheelchair dengan baterai lithium sudah diprofiling dan dibuatkan NOTOC form, namun form tersebut tidak diserahkan ke cockpit sebelum pesawat pushback karena tertunda mencari tanda tangan airline staff dan akhirnya tertinggal di meja gate.","1.The gate controller forgot to inform the PIC at boarding gate because she was still doing other work. 2.Form notoc was placed mixed with other document.","Make coordination with CI staff at the gate to send telex via acars. and corrective action for the next time as below : 1.The Notoc form must be filled completely when receiving passenger and their wchr during check in. 2.Make and share photo Notoc form to WAG chat. 3.Put “high priority comment”on wchr pax name ,so when pax board the flight, the system will response with the warning message.",,I WAYAN BUDIARTA,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BED4AEE34-90D3-4C0D-919F-95B1A0B634B2%7D&file=OCCURRENCE%20REPORT%20%20CI772%2007%20May%202025%20Notoc%20WC_Wayan%20Budiarta.docx&action=default&mobileredirect=true,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_97,NON CARGO,NON CARGO, "May 10, 2025",Garuda Indonesia,Garuda Indonesia,GA424,,CGK,HUB 1,CGKDPS,Complaint,Cargo Problems,Misconnect flight DPS-PER due to delay at origin stations DJJ,Delay GA665 DJJ-CGK GA424 CGK-DPS,"Special Attention and, well Maas",,Wiadnyana I Nengah,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-05-11%20at%2017.58.56_I%20Nengah%20Wiadnyana.png,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_98,NON CARGO,NON CARGO, "May 11, 2025",MPA,Thai Airways,TG436,,CGK,HUB 1,CGK-BKK,Complaint,Cargo Problems,Passenger had No Thai Visa uppon arrive in BKK,"The check-in staff failed to properly verify the passenger’s visa requirement for entry into Thailand. Although the passenger showed a visa document, it was not clearly validated for authenticity or relevance to the travel destination","1. Conduct in-house training for all check-in staff regarding visa requirements for all international destinations, including the use of official visa-checking tools or references. 2. Implement a mandatory checklist at the check-in counter that includes visa verification for destination countries with strict entry requirements. 3. Regular spot checks by supervisors to ensure compliance with visa verification procedures. 4. Coordinate with ALO & airlines staff regulatory teams to ensure updated visa policies arewell-communicated and understood by all frontliners",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Fine%20impose%20from%20Immi%20BKK%20THB%2010.000_Dennis%20Anggoro.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_99,NON CARGO,NON CARGO, "May 12, 2025",MPA,China Airlines,CI772,,DPS,HUB 3,DPS-TPE,Complaint,Cargo Problems,"aat proses keberangkatan, HLL 13005 tidak bisa ditarik karena boggy wheel macet sehingga harus ditarik dengan bantuan 2 BTT. Setelah HLL dilepaskan dari pesawat dan dipindahkan ke area aman, barulah pesawat dapat melanjutkan pushback.",HLL 13005 unable to move back after finished loading due to boggy wheel can not up,"1. Immediately pull out HLL by two BTT to safe area. 2. After Handling flight that HLL13005 moved to workshop for repair.",,I Wayan budiarta,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B5A3990FD-C0CF-4FEC-87F0-1D0C683A1655%7D&file=OCCURRENCE%20REPORT%20CI772%2012%20May%202025%20HLL%2013005_Wayan%20Budiarta.docx&action=default&mobileredirect=true,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_100,NON CARGO,NON CARGO, "May 12, 2025",Pelita Air,Pelita Air,IP324,,CGK,HUB 1,PKU-CGK,Complaint,Cargo Problems,"Terjadi keluhan dari penumpang Pelita Air atas nama Bapak Boby Marjaya Hariandja (PNR: FKDWBO) terkait bagasi titipan protokol instansi kepolisian (1 koli, isi baju seragam) yang dicheck-in atas namanya tanpa sepengetahuan yang bersangkutan.","Staff check-in Gapura Angkasa secara sengaja memasukkan bagasi milik pihak protokol ke dalam sistem atas nama penumpang secara acak tanpa konfirmasi, serta menerima imbalan dari pihak protokol.","1. Investigasi internal dilakukan oleh tim Pelita Air. 2. Pemeriksaan terhadap protokol dan staff check-in. 3. Penerbitan Surat Peringatan ke-1 kepada PT Gapura Angkasa Cabang Hub 1. 4. Penegasan agar kejadian serupa tidak terulang.",,Report By: Pandu Dewantoro – Manager Ground Operations Regular Pelita Air (Share WA Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Surat%20Peringatan%201_Resja%20Attaya.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_101,NON CARGO,NON CARGO, "May 14, 2025",Citilink,Citilink,QG603,,CGK,HUB 1,KOE-CGK,Complaint,Cargo Problems,PAX Wing Air IW1831 KOE-ENE salah naik pesawat ke QG603 CGK-KOE,Penumpang Wing Air IW1831 KOE-ENE cross boarding di Garbarata yang digunakan QG603,Berkoordinasi dengan CGK untuk mengembalikan Pax ke Kupang,,Dompianus Kase,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Video%202025-05-14%20at%2012.49.00_I%20Wayan%20Jamrud.mp4,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_102,NON CARGO,NON CARGO, "May 14, 2025",Garuda Indonesia,Garuda Indonesia,GA960,,CGK,HUB 1,CGK-MED,Complaint,Cargo Problems,Petugas PBS tidak standby saat pesawat door closed,Ditemukan bahwa operator passenger boarding stair (PBS) tidak berada dilokasi saat proses door closed berlangsung yang berpotensi menimbulkan gangguan terhadap kelancaran persiapan keberangkatan.,"1. Memberikan surat peringatan tertulis, kepada personil yang bersangkutan sebagai Tindakan pembinaan dan peringatan tegas, guna mencegah terulang Tindakan serupa. 2. Mempertegas pelaksanaan prosedur aplusan di area operasional, dengan memastikan bahwa setiap petugas tidak meninggalkan pesawat sebelum pengganti hadir dan siap mengambil alih tanggung jawab secara penuh.",,WA Group OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BEDD62DD6-87C9-4CC0-80E9-D4507A7D8BBB%7D&file=Handling%20Report%20GA960-2_Resja%20Attaya.docx&action=default&mobileredirect=true,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_103,NON CARGO,NON CARGO, "May 15, 2025",Garuda Indonesia,Garuda Indonesia,GA,,CGK,HUB 1,CGK-JED,Complaint,Cargo Problems,NAD (Inadmissible Passengers) for passengers on QR6380GA/15MAY25 due to visa not matching with profession and suspicion of intent to perform Hajj on non-Hajj visa.,Lack of proper visa validation prior to acceptance; visa does not match stated profession and purpose of visit (possible Hajj intent with non-Hajj visa).,"1. Notified GA Team to enhance verification of passenger documents. 2. Instructions issued to conduct profiling prior to acceptance.",,WA Group OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-05-19%20at%2010.38.33_Resja%20Attaya.png,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_104,NON CARGO,NON CARGO, "May 17, 2025",Garuda Indonesia,Garuda Indonesia,GA606,,CGK,HUB 1,CGK-MDC,Complaint,Cargo Problems,"Penumpang atas nama Feiby Yoannita Ilat melakukan perjalanan tanpa melalui proses verifikasi identitas dan profiling yang sesuai prosedur. Boarding pass diserahkan kepada protokol tanpa kehadiran penumpang, serta terjadi pengalihan perhatian petugas boarding oleh protokol menggunakan bagasi sweeping.","Kelalaian petugas check-in dan boarding dalam menjalankan SOP verifikasi identitas dan profiling penumpang, serta manipulasi proses oleh pihak protokol.","1. Briefing ulang mengenai SOP check-in dan boarding untuk seluruh petugas terkait. 2. Pemberian sanksi kepada petugas yang lalai sesuai ketentuan perusahaan.",,WA Group OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/INVESTIGATION%20REPORT%20DIFFERENT%20ID%20PADA%20FLIGHT_Resja%20Attaya.pdf,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_105,NON CARGO,NON CARGO, "May 21, 2025",Pelita Air,Pelita Air,IP207,,SUB,HUB 2,SUB-CGK,Complaint,Pax Handling,1 box tempat emas nya - pax buka bagasi saat dia ambil dari conveyor belt,NIL,sudah report ke staff LOL info nya nama nya mutiara,,Group WA OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2016.42.14_Resja%20Attaya.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_106,NON CARGO,NON CARGO, "May 22, 2025",Pelita Air,Pelita Air,IP 315,,PLM,HUB 5,PLM CGK,Complaint,Cargo Problems,Penumpang melakukan candaan bom,Informasi dari FA1 bahwa ada penumpang yang melakukan candaan bom,Petugas Avsec Gapura menjemput penumpang atas nama Della Hardiyanti MS seat 23C dari pesawat dan mengantarkan ke Posko Avsec Bandara SMB II Palembang untuk diminta keterangan. Penumpang membuat surat pernyataan dan tidak diijinkan terbang /diturunkan dari pesawat beserta bagasi bawaannya setelah melalui proses pemeriksaan dan investigasi Avsec Bandara. Case closed.,,Edwin Firmansyah,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-23%20at%209.30.18%20AM_Palupi%20Mulyantiana.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Laporan%20kejadian%20IP31522May_Palupi%20Mulyantiana.pdf,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_107,NON CARGO,NON CARGO, "May 23, 2025",Garuda Indonesia,Garuda Indonesia,GA1229,,UPG,HUB 4,JED – UPG – KNO,Irregularity,Cargo Problems,GPU No. 238 terbakar pada bagian sponge dinding belakang saat digunakan untuk pesawat GA1229/PK-GIH. Asap tebal terlihat dan api berhasil dipadamkan menggunakan APAR oleh koordinator porter.,"Sponge (rockwool) terlepas dan menyentuh exhaust muffler, serta tidak ada pengawasan langsung oleh operator saat GPU dioperasikan.","1. Api dipadamkan oleh petugas menggunakan APAR. 2. GPU ditarik ke workshop dan diperiksa. 3. Hasil pemeriksaan: hanya sponge terbakar, unit dinyatakan serviceable.",,Tim Investigasi Cabang UPG (Whatsapp Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Laporan%20Investigasi%20Incident%20GPU%20238%20terbakar_Resja%20Attaya.pdf,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_108,NON CARGO,NON CARGO, "May 31, 2025",Garuda Indonesia,Garuda Indonesia,GA222,,CGK,HUB 1,CGK-SOC,Complaint,Cargo Problems,"Penumpang atas nama Indayati bt Sastro dengan seat number 45J pada penerbangan GA288 CGK–TNJ melaporkan bahwa saat boarding melalui Gate 15, tidak dilakukan pemeriksaan identitas atau boarding pass oleh petugas gate, dan penumpang hanya dipersilakan langsung masuk ke pesawat.",Kelalaian prosedur boarding oleh petugas gate yang tidak melakukan pemeriksaan identitas dan boarding pass sesuai SOP.,"1. Informasi telah diteruskan kepada pihak terkait untuk dilakukan pengecekan dan klarifikasi petugas yang bertugas di Gate 15. 2. Ditekankan kembali pentingnya pelaksanaan prosedur boarding sesuai standar keamanan penerbangan. 3. Dikoordinasikan untuk dilakukan briefing ulang terhadap petugas boarding terkait pentingnya verifikasi penumpang.",,Group WA OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-06-05%20at%2015.32.03_Resja%20Attaya.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2008.49.23_Resja%20Attaya.jpeg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_109,NON CARGO,NON CARGO, "May 31, 2025",Citilink,Citilink,QG 777,,YIA,HUB 2,YIA,Irregularity,Cargo Problems,"Petugas operator GSE menabrak pelindung dan tower parkir Stand 5B saat menarik bagasi tambahan menggunakan BTT No. 330 dalam kondisi hujan deras, sehingga mengakibatkan 2 tiang pelindung dan tower parkir penyok.","Kurangnya fokus operator saat berkendara dalam kondisi hujan, dengan pandangan terbagi antara arah gerak BTT dan lalu lintas kendaraan di apron.","1. Petugas langsung melapor ke atasan. 2. Pass bandara petugas ditahan sementara oleh AMC. 3. Koordinasi dengan pihak bandara untuk perbaikan tower oleh vendor. 4. Briefing ulang dan tes tensi & alkohol terhadap petugas, hasil normal.",,Oscar Andy Pratama – PH Controller SSQ (Whatsapp Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B3F836303-E88E-49F3-8666-EA9A6F4D3548%7D&file=Form%20F-ZQ-24%20Laporan%20Kejadian%20BTT%20OPERATOR%20ME_Resja%20Attaya.docx&action=default&mobileredirect=true,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_110,NON CARGO,NON CARGO, "June 4, 2025",Garuda Indonesia,Garuda Indonesia,GA320,,SUB,HUB 2,CGK-SUB,Irregularity,GSE,Terjadi kesalahan dalam proses retrieve passenger yang menyebabkan passenger yang salah diproses keberangkatannya.,Kurangnya ketelitian personel dalam mencocokkan data penumpang dan tidak mengikuti prosedur standar saat proses retrieve.,"Dilakukan investigasi internal, briefing ulang kepada petugas terkait, dan pengawasan ketat untuk penerapan SOP retrieve pax.",,WA Group OS,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BEC7ECB8C-5BF1-433C-A72A-A119CD26ED52%7D&file=Performance%20GA%20JAN-MEI%202025%20v2_Resja%20Attaya.pptx&action=edit&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_111,NON CARGO,NON CARGO, "June 9, 2025",Garuda Indonesia,Garuda Indonesia,GA900,,CGK,HUB 1,CGK-DOH,Irregularity,Cargo Problems,"Kesalahan dalam membaca masa berlaku visa penumpang, sehingga penumpang yang tidak memenuhi syarat diberangkatkan.","Kurangnya pemahaman petugas terhadap pengecekan dokumen perjalanan, terutama visa.","Petugas diberikan peringatan, dilakukan refresh training terkait dokumen imigrasi dan pengecekan visa untuk seluruh tim terkait.",,WA Group OS,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_112,NON CARGO,NON CARGO, "June 12, 2025",Garuda Indonesia,Garuda Indonesia,GA349,,DPS,HUB 3,DPS – SUB,Irregularity,Operation,Kesalahan Muat Bagasi GA419 Termuat ke GA349 Sebanyak 21 Koli,"1.Tidak ada briefing saat serah terima gerobak 2. LM belum berpengalaman, tidak cek label 3. LM bertugas tanpa pendampingan karena staf senior sakit","1. Koordinasi SUB & CGK 2. Pengiriman bagasi via GA313 dan travel/AJC 3. Recovery service ke penumpang",,DPS MO (WA Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/OCCURANCE%20REPORT%20GA349%20DPS-SUB%2012JUN_Resja%20Attaya.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_113,NON CARGO,NON CARGO, "June 14, 2025",Garuda Indonesia,Garuda Indonesia,GA604,,CGK,HUB 1,CGK-UPG,Irregularity,Cargo Problems,"Terjadi kesalahan offload penumpang yang tidak sesuai prosedur, menyebabkan miss komunikasi dan potensi masalah operasional.",Kurangnya koordinasi antara petugas boarding dan tim ramp/offload serta tidak ada verifikasi akhir terhadap manifest perubahan.,"Dilakukan klarifikasi kronologi, evaluasi internal, dan briefing langsung kepada tim boarding dan ramp handling. SOP diperketat, dan controller ditugaskan untuk verifikasi akhir manifest.",,WA Group OS,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_114,NON CARGO,NON CARGO, "June 15, 2025",Pelita Air,Pelita Air,IP810,,CGK,HUB 1,CGK-KDI,Irregularity,Cargo Problems,Proses loading bagasi dan dangereous good,"Terdapat muatan Dangerous Goods (lithium battery) di kompartemen 1, namun karena kompartemen 3 dan 4 penuh, 5 koli bagasi sweeping ditempatkan di kompartemen yang sama.","1. Briefing RH dan LM terkait prosedur penanganan DG lithium battery agar tidak dicampur dengan bagasi. 2. Instruksikan penyediaan buffer space di kompartemen untuk antisipasi bagasi sweeping. 3. Perkuat koordinasi loading dan load control untuk cegah improvisasi berisiko.",,Johan FN Leader Airside (WA Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20IP810%2015%20JUNE%202025%20edno%2000_Resja%20Attaya.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_115,NON CARGO,NON CARGO, "June 16, 2025",Garuda Indonesia,Garuda Indonesia,GA419,,DPS,HUB 3,DPS CGK,Irregularity,Cargo Problems,"Staff salah input bagasi di sistem. Yang harusnya pax tujuan CGK, namun staff input bagasi di nama penumpang yang tujuannya SUB","Saat penumpang lapor, staff sudah mengkonfirmasi total bagasi. Setelah selesai checkin, staff melihat penumpang banyak membawa cabin, lalu staff kembali melakukan check in ulang bagasi. Namun saat staff me reitreive seat penumpang, staff tidak teliti , harusnya GA419, namun staf menulis GA349.","Melakukan briefing ke staff checkin agar Fokus dalam bekerja. Memastikan semua sudah sesuai dari Nama, Flight number, seat , tujuan bagasi dan total bagasi.",,I Putu Agus Sukma Wijaya,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250616-WA0113_I%20Putu%20Agus%20Sukma%20Wi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250616-WA0109_I%20Putu%20Agus%20Sukma%20Wi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250616-WA0111_I%20Putu%20Agus%20Sukma%20Wi.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_116,NON CARGO,NON CARGO, "June 29, 2025",Citilink,Citilink,QG345,,UPG,HUB 4,UPG-CGK,Irregularity,Cargo Problems,Proses ofload penumpang dan bagasi yang membuat terjadinya delay penerbangan,Lemahnya antisipasi dan pengendalian di lapangan,"1.Penambahan SDM di make up area 2.Penambahan SDM di airside ( petugas porter ) 3.Komunikasi lebih ditingkatkan kembali antara team operasional dan team PBH Gapura UPG 4.SPV on duty baik PBH maupun Operasi kontrol penuh kegiatan operasional di lapangan dan melaporkan secara berkala kegiatan yang berlangsung di lapangan ( akan dilakukan evaluasi kinerja SPV )",,Usman Sigit (Whatsapp Group OS),,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_117,NON CARGO,NON CARGO, "July 7, 2025",MPA,Air Busan,"BX 601/7 JUL , BX 602/8 JUL",,TKG,HUB 5,PUS - DPS - PUS,Complaint,GSE,BX decided delay operation for 24 hours from BX 601/7 jul STA 22.55 lt to be BX 601/8 jul ETA 22.55 lt ( PUS -DPS ) and BX 602/8 jul STD 00.05 lt to be BX 602/9 jul ETD 00.05 lt ( DPS - PUS ),ERUOTION ACTIVITIES OF MOUNT LEWATOBI,"1, Inform dly info to Paxs via address on resv , all team concern GH , paxs handling team stby n ready info at check in counter by the time of open counter , delay notice and also inform to Port authority information 2. Inform to flops team ( ops ) for rest new slot , to be continue for aply new FAb n others needed 3. Inform to all team GH to re arrange man power and equipment",,"W Gilih AE,BX",https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/003%20Permohonan%20Penambahan%20slot%20BX601-BX602_Wayan%20Gilih.pdf,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_118,NON CARGO,NON CARGO, "July 7, 2025",Garuda Indonesia,Garuda Indonesia,GA 121,,KNO,HUB 5,KNO - CGK,Irregularity,Cargo Problems,Penumpukan bagasi kabin di Head Rack → perlu sweeping tambahan → boarding tidak lancar → mengakibatkan minor delay.,"1. Pesawat PK-GUH memiliki Kapasitas Head Rack yang kecil dari biasanya. 2. Terdapat Barang barang item Pesawat seperti Persedian tisu dan juga Selimut sehingga mengurangi jumlah Cabin Bagasi yang dapat dimuat kedalam Head Rack. 3. Tidak / kurang tertatanya posisi Bagasi penumpang didalam Head rack sehingga membuat kapasitas menjadi tidak maksimal. 4. Pada saat Sweeping dilakukan banyak Penumpang yang menolak memberikan bagasinya untuk disweeping dikarenakan masing masing hanya membawa 01 pc bagasi yang ukurannya sesuai dengan aturan.","1. Mengingatkan kembali dengan melakukan Briefing debriefing dan instruksi melalui WA Grup terkait Case Irreg tersebut kepada All Team Check in Counter dan Gate agar konsisten melakukan Profiling Checked Baggage dan Cabin Baggage pada saat Check-in dan perketat Patroli Sweeping serta Sweeping di Garbarata. 2. Berkoordinasi dengan KKGA untuk dapat memberikan izin melakukan Simulasi berapa actual pcs Bagasi yang dapat ditampung di Head Rack dengan menggunakan Dummy Bge pada pesawat RON terutama pesawat dengan Regristasi PK-GU..",,Ivron susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Form%20Daftar%20hadir_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Foto%20Briefing%20debriefing%20team%20Gate_Ivron%20Susmantyo.jpeg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_119,NON CARGO,NON CARGO, "July 9, 2025",Garuda Indonesia,Garuda Indonesia,GA7114 / GA532,,CGK,HUB 1,TKG – CGK / CGK – BDJ,Irregularity,GSE,"Saat proses penarikan bagasi, operator BTT menginstruksikan agar gerobak ketiga tidak disambung terlebih dahulu. Namun, porter tetap menyambungkan gerobak tersebut tanpa konfirmasi, sehingga menyenggol unit CBL yang kemudian menyentuh badan pesawat dan menyebabkan goresan ringan di bawah pintu kompartemen depan.","1. Kesalahan koordinasi & kurangnya komunikasi dua arah antara operator dan porter. 2. Manuver dilakukan tanpa verifikasi akhir area kerja, sehingga gerobak bersentuhan dengan unit CBL.","1. Briefing internal menyeluruh kepada seluruh petugas terkait SOP penarikan bagasi. 2. Peringatan keras kepada personel yang lalai. 3. Penegasan kewajiban komunikasi dua arah yang jelas sebelum manuver. 4. Operator wajib memastikan jarak aman antar unit sebelum pergerakan. 5. Peningkatan supervisi dan pengawasan langsung dalam setiap proses loading-unloading.",,Vivin Irawan (Manager GSE CGK) by Email,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20GA7114_Resja%20Attaya.pdf,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_120,NON CARGO,NON CARGO, "July 10, 2025",MPA,Airasia,QZ178/179/10Jul,,TKG,HUB 5,CGK-TKG-CGK,Irregularity,Cargo Problems,KK Air Asia complain menemukan 1 orang Operator BTT tidak menggunakan safety shoes di lapangan. Tidak ada evidence photo tetapi operator ybs mengakui kejadian tsb.,Ketidakpatuhan operator GSE memakai PPE yang telah disediakan,"- Melakukan pembinaan terhadap operator ybs - Meminta vendor mengeluarkan Surat Peringatan kepada ybs - Meminta ybs berkomitmen mematuhi semua peraturan yang berlaku secara tertulis - Melakukan briefing kepada seluruh team lapangan, reminder penggunaan PPE saat bertugas",,Dilalailaty,,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_121,NON CARGO,NON CARGO, "July 10, 2025",MPA,Airasia,QZ178 / QZ179,,TKG,HUB 5,TKG – CGK,Irregularity,Operation,Ditemukan 1 orang operator BTT yang tidak menggunakan safety shoes saat bertugas pada operasional penerbangan QZ178/179 pada tanggal 10 Juli 2025 di cabang TKG. Hal ini merupakan pelanggaran terhadap standar keselamatan kerja yang berlaku.,Kelalaian individu operator dalam menggunakan safety shoes dan kurangnya pengawasan langsung dari SPV saat pre-operational check.,"1. Pembinaan dan penerbitan Surat Peringatan kepada operator yang bersangkutan. 2. Pernyataan komitmen tertulis dari operator untuk tidak mengulangi pelanggaran yang sama. 3. Briefing ulang kepada seluruh tim operasional di lapangan mengenai pentingnya penggunaan PPE sesuai prosedur.",,Dilalailaty - General Manager TKG (By Email),,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_122,NON CARGO,NON CARGO, "July 12, 2025",Garuda Indonesia,Garuda Indonesia,GA434,,CGK,HUB 1,CGK – LOP,Irregularity,Cargo Problems,Penumpang menyampaikan komplain atas lamanya waktu menunggu di area gate menjelang boarding. Keterlambatan penerbangan disebabkan oleh keterlambatan kedatangan pesawat dari GA863/HKG serta menunggu keputusan release dari MCC akibat kendala teknis (lampu center tank).,"1. Pesawat terlambat tiba dari GA863/HKG. 2. Delay berlanjut akibat menunggu release teknis dari MCC tanpa estimasi yang jelas. 3. Terdengar announcer otomatis dari fasilitas airport karena belum adanya update dari tim teknis GMF.","1. Permintaan maaf disampaikan kepada seluruh penumpang atas keterlambatan penerbangan. 2. Koordinasi dilakukan dengan teknik GMF, namun estimasi tidak dapat diberikan karena menunggu keputusan teknis lebih lanjut. 3. Tim announcer memberikan informasi lokal secara berulang agar penumpang tetap terinformasi",,Milati - Controller Unit: MR (Pre-Flight GA Service),,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_123,NON CARGO,NON CARGO, "July 12, 2025",MPA,Korean Air,N/A,,CGK,HUB 1,N/A,Irregularity,Cargo Problems,"Telah terjadi insiden jatuhnya satu unit pallet kargo milik Korean Air pada saat proses penarikan di area Service Road A21. Setelah dilakukan pengecekan ulang terhadap muatan di gudang, dipastikan tidak ditemukan kerusakan pada kargo.","Dugaan sementara bahwa salah satu bagian pallet (spring lock) dalam kondisi kendor/rusak, yang menyebabkan kestabilan unit terganggu saat proses penarikan.","1. Dilakukan pemeriksaan ulang terhadap isi pallet di gudang, dipastikan tidak ada kerusakan. 2. Tim melakukan dokumentasi dan pelaporan internal kepada Station Manager dan pihak terkait. 3. Permintaan maaf resmi disampaikan kepada Korean Air atas kejadian tersebut. 4. Bukti coaching dan briefing sedang dipersiapkan untuk dikirimkan.",,I Ketut Sumardhi (By Email),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2023.27.37_Resja%20Attaya.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_124,NON CARGO,NON CARGO, "July 20, 2025",MPA,VietJet Air,VJ894,,DPS,HUB 3,DPS-SGN,Irregularity,Operation,Flight Delay – Passenger Handling & ATC Slot Issue,"1. Keterlambatan kedatangan pesawat ke DPS (late inbound). 2. Penumpang mengalami hambatan saat boarding karena stuck di aviobridge. 3. Delay tambahan karena menunggu slot terbang (ATC slot waiting",NIL,,Attaya,,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_125,NON CARGO,NON CARGO, "July 20, 2025",MPA,VietJet Air,VJ898,,DPS,HUB 3,DPS-SGN,Irregularity,Operation,"Flight Delay – Multiple Operational Issues (Late arrival aircraft, Ground traffic congestion with QZ & HO, Late baggage delivery due to limited BTT availability, DL36/0006 – Refueling process took longer than expected, Delay in data input by PIC.)",NIL,NIL,,Attaya,,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_126,NON CARGO,NON CARGO, "July 21, 2025",MPA,Thai Airways,TG440,,DPS,HUB 3,DPS - BKK,Irregularity,Baggage Handling,Final report baggage TG440 from Lima India total 151pcs after final count from Alfa ttl 150pcs baggage minus 1. After cross chk Li has assumption double collect,Lima India inform that baggage has match ttl 151 but after alfa inform that their count only 150 than Li search baggage and found one more bag instead .,Hard brief all Lima India staff to count carefully and not to rush share the final count of baggage and cross chk the binggo for flight number.,,Donny Rinaldi,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_20250721_200912_WhatsApp_Donny%20Rinaldi%20Danard.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_127,NON CARGO,NON CARGO, "July 21, 2025",MPA,VietJet Air,VJ894,,DPS,HUB 3,DPS-SGN,Irregularity,Operation,"VJ894/20Juli delco 93/16/89 (26""/09""/45"") 45 menit waiting slot available",Slot not available pada sistem chronos,Flops melakukan kordinasi dengan ATFM,,Ketut Sumardi,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/OCCURANCE%20REPORT%20VJ894%2020JUL25_I%20Ketut%20Sumardhi.pdf,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_128,NON CARGO,NON CARGO, "July 22, 2025",Pelita Air,Pelita Air,IP7503,,UPG,HUB 4,PCB-UPG,Irregularity,Operation,Keterlambatan Ground Support AC,Petugas GSE Operator Tidak Segera Memasang Ground Support AC Setelah engine shutdown,"Telah dilakukan briefing ke Unit GSE Operator , Ketika Pesawat Blok On dan Engine shutdown agar segera memasang Ground Support AC",,Attaya (WA Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Kronologis%20Pelita%20Charter%20PK-PAX%2022%20Juli%2025%20P_Resja%20Attaya.pdf,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_129,NON CARGO,NON CARGO, "July 25, 2025",MPA,VietJet Air,VJ898,,DPS,HUB 3,DPS-SGN,Irregularity,Baggage Handling,"Seluruh penumpang telah lengkap, namun masih terdapat 3 gerobak bagasi tertinggal di make-up area. Proses penarikan dilakukan setelah eskalasi melalui grup komunikasi internal. Risiko keterlambatan loading berhasil dicegah namun menunjukkan lemahnya koordinasi antar tim.","Kurangnya monitoring dan koordinasi antar tim make-up, loader, dan gate, sehingga bagasi tertinggal meskipun boarding pax telah selesai.","1. Gerobak bagasi segera ditarik dari LI. 2. Dilakukan pemantauan dan konfirmasi via grup operasional. 3. Akan dilakukan briefing evaluasi terhadap personel terkait.",,Attaya (WA Group OS),,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_130,NON CARGO,NON CARGO, "July 26, 2025",MPA,VietJet Air,VJ998,,DPS,HUB 3,DPS-HAN,Irregularity,Baggage Handling,"1 pax terakhir datang jelang waktu door close. Saat akan di-board, diketahui bahwa 1 bagasi BT ICN milik pax tersebut belum ditemukan. Meskipun belum ada konfirmasi bagasi ditemukan, pax tetap dinaikkan ke pesawat demi menjaga ketepatan waktu keberangkatan. Hal ini menimbulkan potensi risiko baggage mismatch (pax onboard, bagasi tidak ikut).","1. Keterlambatan pencarian bagasi karena komunikasi tidak real-time antara gate dan tim Lomas/Ramp. 2. Tidak ada konfirmasi akhir terhadap status bagasi sebelum pax terakhir dinaikkan (potensi risiko unmatched baggage).","1. Koordinasi cepat dilakukan dengan Ramp & Lomas sejak pax kurang 9 orang. 2. Update pencarian bagasi diberikan secara berjenjang. 3. Pax terakhir tetap dinaikkan setelah komunikasi intens dengan pihak terkait, untuk menjaga waktu keberangkatan.",,Attaya. (WA Group OS),,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_131,NON CARGO,NON CARGO, "July 29, 2025",MPA,Korean Air,KE634,,DPS,HUB 3,DPS-ICN,Irregularity,Pax Handling,Tidak menerima seat assignment untuk sektor kedua KE037/30JUL,Editing seat assignment tidak dilakukan sesuai SOP (48H~24H sebelum keberangkatan,Dilakukan evaluasi dan rebriefing staff terkait prosedur editing interline,,Attaya (WA Group OS),,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_132,NON CARGO,NON CARGO, "July 29, 2025",MPA,Korean Air,KE630,,DPS,HUB 3,DPS-ICN,Irregularity,Pax Handling,"Penumpang dipanggil melalui announcement, tapi petugas membantah dan tidak melakukan verifikasi dengan gate controller","Komunikasi antar petugas tidak berjalan, serta sikap petugas tidak profesional",Evaluasi dan briefing ulang SOP komunikasi boarding,,Attaya (WA Group OS),,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_133,NON CARGO,NON CARGO, "July 30, 2025",MPA,Korean Air,KE630,,DPS,HUB 3,DPS-ICN,Irregularity,Pax Handling,Boarding Economy dilakukan sebelum Prestige Class,Protokol prioritas boarding tidak dijalankan,"Permintaan maaf telah disampaikan, peringatan akan diberikan ke tim",,Attaya (WA Group OS),,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_134,NON CARGO,NON CARGO, "August 1, 2025",Garuda Indonesia,Garuda Indonesia,GA622,,CGK,HUB 1,CGK-PLW,Complaint,Baggage Handling,"Baggage Business tercampur di compt 4, paling terakhir turun",NIL,NIL,,Attaya (WA OSC),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-01%20at%2008.12.49_Resja%20Attaya.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_135,NON CARGO,NON CARGO, "August 1, 2025",Garuda Indonesia,Garuda Indonesia,GA137,,PGK,HUB 5,PGK-CGK,Irregularity,Pax Handling,"Missing 1 Pax Rombongan Aswar Darmawan Mr dengan 2 koli Bagasi , dan bagasi dioffload",Petugas Boarding Gate terdapat kekeliruan saat check gate rombongan.,melakukan offload Bagasi dan Post Flight briefing kepada PBH Teams,,Deddy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Evidence%20missing%20paxs_Deddy%20Bambang%20Setiaw.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_136,NON CARGO,NON CARGO, "August 1, 2025",Garuda Indonesia,Garuda Indonesia,GA297,,BKS,HUB 5,BKS-CGK,Irregularity,Pax Handling,Delay panjang akibat cuaca buruk → pesawat RTB/divert → penumpang terimbas dengan koneksi yang harus diatur ulang.,Pesawar delay dt bad wx,"Permohonan maaf,provide SOG at gate",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2025-08-01%2016.21.26_Grab%20-%20Booth%20Kedatangan%20B_Iis%20Ismail.jpg,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_137,NON CARGO,NON CARGO, "August 1, 2025",MPA,Korean Air,KE629,,DPS,HUB 3,ICN-DPS,Irregularity,Baggage Handling,STRG bagasi ditempatkan di belakang bagasi Economy,"Ketidaksadaran petugas, briefing tidak efektif",Evaluasi pelaksanaan briefing & tanggung jawab bag controller,,Attaya (WA Group OS),,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_138,NON CARGO,NON CARGO, "August 1, 2025",Garuda Indonesia,Garuda Indonesia,GA213,,CGK,HUB 1,YIA-CGK,Irregularity,Baggage Handling,Pax melaporkan menerima bagasi dalam kondisi pecah,Bagasi di terima dalam kondisi pecah,"- Menyampaikan permohonan maaf ke pax - Menerbitkan laporan DPR JKTGA58332 - Menawarkan final claim ke pax sebesar IDR200000",,Septaulina S,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/DPR%20JKTGA58332_Baggage%20Service.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_139,NON CARGO,NON CARGO, "August 1, 2025",MPA,VietJet Air,VJ898,,DPS,HUB 3,#N/A,Complaint,,"Penumpang belum menerima bagasi saat tiba di Haneda , kemungkinam salah kasih label bagasi ( proses tracing ). ""Kindly please help us search this lost baggage. Please see forwarded email for your information and revert to us. We are currently in contact with the passenger. Passenger flew from VJ898- VJ820(25JUL), BAG TN:VJ590414 and it is not the passenger's Original Tag number. Please help us check both passengers departed from DPS and locate the ORIGINAL BAG TAG of Ms. KUBICKA DOROTA KLAUDIA. We already confirmed with the passenger that the name included in the tag that was given is not with her so we assume this case is MISTAG. We would like to request immediate action for this case.","Penumpang belum menerima bagasi saat tiba di Haneda , kemungkinam salah kasih label bagasi ( proses tracing ).",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Penumpang%20belum%20menerima%20bagasi%20saat%20tiba_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Penumpang%20belum%20menerima%20bagasi%20saat%20tiba_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Penumpang%20belum%20menerima%20bagasi%20saat%20tiba_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_140,NON CARGO,NON CARGO, "August 1, 2025",MPA,Scoot,TR288/TR289,,DPS,HUB 3,#N/A,Irregularity,,"pax ditolak masuk TRZ karena tidak punya Visa. 02 pax fvr Toth Robert mr and Andrea Martinka Mrs hold Romania Passport Was DENIED ENTRY TRZ DUETO NO VISA, Pax traveling from DPS-SIN-TRZ with TR289/29 jul/TR558/29 jul","- When pax reported at chk-in counter, chk-in agent do profile pax travel doc, during process there is red pop up Show upon the system, mention pax need VISA to TRZ. Chk-in agent asked to pax , if pax has india VISA .pax said they - They are not have india VISA and said they are just transit to TRZ. Pax show they onward tkt to AUH with Air India Express XI9215/30 jul 2025 ( same day ) - Chk-in Agent confused how to treated pax. As transit pax or as pax stop to TRZ.chk-in agent made big mistake as Treated pax as transit pax to TRZ and accepted pax without crosscheck with Supervisor on duty","-If founded RED POP UP on System, chk-in agent must be reported to Leader or Supervisor on duty -Hard brief chk-in agent and all staff definition transit and transfer pax Scoot -will conduct shortly refreshment training travel document -chk-in agent temporarily not allowed to be chk-in agent",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20pax%20ditolak%20masuk%20TRZ%20karena%20tidak%20punya%20V_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B28280645-AC29-4E4E-B032-5CE05685C998%7D&file=1.%20pax%20ditolak%20masuk%20TRZ%20karena%20tidak%20punya%20V_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_141,NON CARGO,NON CARGO, "August 1, 2025",Garuda Indonesia,Garuda Indonesia,GA513,,CGK,HUB 1,PNK-CGK,Irregularity,,Terdapat scratch di bagian samping body pintu kompartemen depan pesawat PK-GFF GA 513 PNK-CGK,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Terdapat%20scratch%20di%20bagian%20samping%20body%20pi_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Terdapat%20scratch%20di%20bagian%20samping%20body%20pi_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Terdapat%20scratch%20di%20bagian%20samping%20body%20pi_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_142,NON CARGO,NON CARGO, "August 1, 2025",MPA,Qatar Airways,QR962/963,,DPS,HUB 3,#N/A,Irregularity,,Staf QR tersenggol BTT saat manufer menarik PDL mendekat HLL,"Pak Abdulah tersenggol karena berada terlalu dekat dengan pergerakan BTT dimana pandangan staf BTT focus ke sebelah kiri pada pergerakan PDL dengan HLL","Melakukan pengecekan kondisi Pak Abdulah dan menyampaikan agar tidak terlalu dekat dengan pergerakan GSE di area manufer PREVENTIVE ACTION 1. Brief staf BTT untuk memastikan area manufer pergerakan BTT clear 2. Brief staf Avsec yang bertugas agar memastikan area pergerakan aman untuk pergerakan GSE",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Staf%20QR%20tersenggol%20BTT%20saat%20manufer%20menarik%20P_Melisa%20Zahara.pdf,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_143,NON CARGO,NON CARGO, "August 1, 2025",Garuda Indonesia,Garuda Indonesia,GA121,,CGK,HUB 1,#N/A,Irregularity,,Before ex ga 121 pintu fwd diketemukan ke adaan ada goresan sdh laporkan ke avsec sama tehnik,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Before%20ex%20ga%20121%20pintu%20fwd%20diketemukan%20ke_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Before%20ex%20ga%20121%20pintu%20fwd%20diketemukan%20ke_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_144,NON CARGO,NON CARGO, "August 2, 2025",MPA,VietJet Air,VJ854,,CGK,HUB 1,CGK-SGN,Complaint,Operation,Koordinasi ATC Flight Plan antara PIC dan Tower (PIC info FPL negatif before pushback),"Terjadi miskomunikasi antara PIC (Pilot in Command) dan OPS terkait status FPL (Flight Plan), meskipun FPL telah dikirim oleh pihak OPS ke ARO pada pukul 04.37Z. -Tidak adanya validasi sistematis antara penerimaan FPL oleh ARO dan konfirmasi ke PIC secara resmi sebelum proses door close. - Kurangnya alternatif dukungan konektivitas komunikasi digital (internet/wifi) di apron area untuk menangani kendala komunikasi mendesak, menyebabkan proses troubleshooting lebih lama.","Meningkatkan prosedur verifikasi penerimaan FPL oleh ARO dengan sistem check-back atau notifikasi tertulis yang bisa diakses oleh PIC atau petugas ramp sebelum proses cabin door closed. - Menyediakan fasilitas internet atau komunikasi darurat resmi (bukan perangkat pribadi) di apron area untuk mendukung proses troubleshooting atau validasi dokumen penting seperti FPL. - Meningkatkan koordinasi lintas unit (Ramp, Ops, Gate Controller, Teknik) dengan jalur komunikasi yang lebih cepat dan sistematis saat terjadi kendala FPL atau clearance sebelum keberangkatan",,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B4F1AEF2B-90C1-4898-B637-C34E11ADDA07%7D&file=Handling%20Report%20VJ854,%2002%20AGUSTUS%202025-1_Dennis%20Anggoro.docx&action=default&mobileredirect=true",General,,,On time performance,,Closed,,,,,,,,,NON CARGO_145,NON CARGO,NON CARGO, "August 2, 2025",MPA,Korean Air,KE630,,DPS,HUB 3,DPS-ICN,Irregularity,Operation,Tidak ada empati dari petugas saat menjelaskan ISPS INOP,Kurangnya pelatihan etika pelayanan dan komunikasi empatik,Perlu pelatihan ulang tentang etika layanan dan SOP komunikasi dengan penumpang,,Attaya (WA Group OS),,General,,,Staff Attitude & Competencies,,Closed,,,,,,,,,NON CARGO_146,NON CARGO,NON CARGO, "August 2, 2025",MPA,VietJet Air,VJ854,,CGK,HUB 1,CGK-SGN,Irregularity,Cargo Problems,Kordinasi ATC flight plan (FPL) antara PIC dan Tower,"- Terjadi miskomunikasi antara pihak PIC (Pilot in Command) dan OPS terkait status FPL, meskipun FPL telah dikirim oleh pihak OPS ke ARO pada pukul 04.37Z. - Tidak adanya validasi sistematis antara penerimaan FPL oleh ARO dan konfirmasi ke PIC secara resmi sebelum proses door close. - Kurangnya alternatif dukungan konektivitas komunikasi digital (internet/wifi) di apron area untuk menangani kendala komunikasi mendesak, menyebabkan proses troubleshooting lebih lama. - Koordinasi awal tidak melibatkan pihak teknik atau kontroler gate untuk langsung menjembatani komunikasi dengan cockpit secara efisien.","- Meningkatkan prosedur verifikasi penerimaan FPL oleh ARO dengan sistem check-back atau notifikasi tertulis yang bisa diakses oleh PIC atau petugas ramp sebelum proses boarding selesai. - Menyediakan fasilitas internet atau komunikasi darurat resmi (bukan perangkat pribadi) di apron area untuk mendukung proses troubleshooting atau validasi dokumen penting seperti FPL. - Meningkatkan koordinasi lintas unit (Ramp, Ops, Gate Controller, Teknik) dengan jalur komunikasi yang lebih cepat dan sistematis saat terjadi kendala FPL atau clearance sebelum keberangkatan.",,Attaya (WA Group OS),"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA45C71E5-F093-4EEF-B1AC-0105BB03E95F%7D&file=Handling%20Report%20VJ854,%2002%20AGUSTUS%202025_Resja%20Attaya.docx&action=default&mobileredirect=true",General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_147,NON CARGO,NON CARGO, "August 2, 2025",Non Airline Case,Non Airline Case,#N/A,,CGK,HUB 1,#N/A,Irregularity,,"SAAT INI RWY 07R/ 25L CLOSED KARNA ADA LUBANG BESAR , SEDANG PERSIAPAN PENAMBALAN DAN NOTAM SDG DI PROSES, PENUTUPAN DARI JAM 01.08 SD 04.00 UTC",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/SAAT%20INI%20RWY%2007R%2025L%20CLOSED%20KARNA%20ADA%20LUBANG_Melisa%20Zahara.jpg,General,,,Procedure Competencies,,Closed,,,,,,,,,NON CARGO_148,NON CARGO,NON CARGO, "August 3, 2025",MPA,Korean Air,KE630,,DPS,HUB 3,DPS-ICN,Irregularity,Pax Handling,Penanganan penumpang dengan diare tidak maksimal; petugas tidak tahu lokasi quarantine,Kurangnya pengetahuan lokasi fasilitas bandara,"Perlu disosialisasikan kembali lokasi critical point (quarantine, clinic, dll.) kepada semua petugas",,Attaya (WA Group OS),,General,,,Care with customers needs,,Closed,,,,,,,,,NON CARGO_149,NON CARGO,NON CARGO, "August 4, 2025",Citilink,Citilink,QG486,,SUB,HUB 2,SUB-BDJ,Complaint,Pax Handling,Penumpang salah boarding,Staff Buffer belum memegang COA berinisiatif membantu Boarding dan terjadi kesalahan,"minta maaf , mengarahkan penumpang untuk kembali ke ruang tunggu dan memboardingkan pax ke pesawat yang benar",,Sutiyani,,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_150,NON CARGO,NON CARGO, "August 6, 2025",MPA,China Airlines,CI772,,DPS,HUB 3,DPS - TPE,Irregularity,Baggage Handling,Penerbangan berjalan relatif lancar dengan delay minor 7 menit karena proses dokumen penumpang & rekonsiliasi bagasi (powerbank).,Pax membawa power bank di bagasi tercatat dan pax terlambat lapor di boarding gate setelah dipaging beberapa kali di gate,"Membuat announcement dengan paging nama pax di gate. Koordinasi dgn Avsec AP agar bisa video call untuk mengambil power bank di bagasi penumpnag. Menyiapkan baggage cart dan BTT di make up area agar cepat bagasi di angkut ke rampside",,I Wayan Budiarta,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-07-08-27-54-15_6012fa4d4dd_Wayan%20Budiarta.jpg,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_151,NON CARGO,NON CARGO, "August 7, 2025",MPA,Japan Airlines,JL 725,,CGK,HUB 1,NRT - CGK,Complaint,Operation,"1. Penumpang menunggu bagasi air zamzam hingga ±3 jam (delay release dari oversize baggage). 2. Petugas ground handling dianggap tidak ramah, tidak kooperatif, serta memberikan jawaban yang tidak solutif.",Perilaku staff yang kurang baik dalam menjawab komplain penumpang maskapai lain (Emirates),"1. Pengarahan kepada semua staff, khususnya kepada staff yang bermasalah tersebut untuk selalu menjaga tata krama ataupun sopan santun pada saat bekerja karna membawa citra atau mewakili instansi perusahaan. 2. Melakukan pembinaan mengenai service excellent dan menasehati related staff (Wulan) untuk selalu menjaga perilaku sebagai staff bandara khususnya sebagai staff dari PT Gapura Angkasa",,Attaya,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-08-28%20at%2009.29.11_Resja%20Attaya.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BAEB41F32-E094-4F53-A157-31E537255D92%7D&file=CHRONOLOGY%20ARRIVAL%20HANDLING%20JL725%2007%20AGUSTUS_Resja%20Attaya.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Video%202025-08-21%20at%2015.41.58_Resja%20Attaya.mp4; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-21%20at%2015.41.58%20(1)_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-21%20at%2015.41.58_Resja%20Attaya.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_152,NON CARGO,NON CARGO, "August 8, 2025",MPA,Scoot,TR269,,CGK,HUB 1,CGK SIN,Irregularity,Operation,"Laporan kejadian terkait proses load control (wrong ac registration pada loadsheet) pada penerbangan TR269 tanggal 08 Agustus 2025, dengan rincian","- Ketidaksesuaian informasi registrasi pesawat antara AIMS, email update, dan actual aircraft di lapangan. - Tidak dilakukan verifikasi akhir terhadap aircraft registration saat pesawat tiba (ON BLOCK). - Kurangnya koordinasi dan komunikasi lintas departemen (Load Control, Ramp, dan OCC) dalam memantau perubahan registrasi pesawat.","Melakukan check & re-check menyeluruh terhadap registrasi pesawat melalui AIMS, email update OCC, dan konfirmasi visual di lapangan sebelum penerbitan final loadsheet. - Meningkatkan koordinasi internal antara Load Control, Ramp, dan OCC untuk update registrasi pesawat terkini. - Memberlakukan prosedur validasi ganda (double-check) sebelum finalisasi loadsheet. - Penerapan briefing singkat harian untuk memastikan awareness terhadap perubahan armada dan prosedur verifikasi.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-08-16-55-14-21_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_153,NON CARGO,NON CARGO, "August 8, 2025",Pelita Air,Pelita Air,IP803,,CGK,HUB 1,UPG CGK,Complaint,Operation,Rush Report – Ketidaksesuaian Prosedur Disembark dan Keterlambatan GPU pada Penerbangan IP803 (08 Agustus 2025),"1. Keterlambatan Pemindahan GPU: Tidak terdapat personel teknik standby di stand R91 (PK-PWA) sejak pesawat on chock, sehingga GPU tidak dapat segera dipindahkan ke stand R93 (PK-PWL). 2. Pembukaan Pintu Tidak Sesuai Prosedur: Pintu pesawat dibuka dari dalam oleh awak kabin (SFA) tanpa adanya koordinasi dan konfirmasi visual (ketukan dan thumbs up) dari petugas ramp, yang saat itu sedang melakukan koordinasi teknis. 3. Prosedur Disembark Tidak Aman: Proses disembark dilakukan saat engine 2 masih menyala, yang berpotensi membahayakan keselamatan penumpang dan personel di apron","Tindakan Korektif 1. Koordinasi Lebih Awal dengan Teknik: Permintaan manpower teknik telah disampaikan melalui dua grup WhatsApp internal dan dibackup juga oleh tim operasional untuk memastikan teknisi standby sejak awal. 2. Peningkatan Awareness PIC dan Awak Kabin: Telah disampaikan kepada PIC dan awak kabin bahwa proses pergerakan GPU menunggu ketersediaan unit dari stand R91. Penekanan juga diberikan agar prosedur pembukaan pintu sesuai standar keselamatan ramp. 3. Briefing Ulang Petugas Ramp dan Cabin Crew: Akan dilakukan reminder dan re-briefing kepada seluruh personel terkait SOP pembukaan pintu dan larangan disembark sebelum engine shut off. 4. Evaluasi Penempatan GPU: Mengusulkan evaluasi ulang terkait distribusi dan ketersediaan GPU di apron untuk menghindari keterlambatan perpindahan antar pesawat.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-08-21-51-44-82_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_154,NON CARGO,NON CARGO, "August 9, 2025",Garuda Indonesia,Garuda Indonesia,GA860,,CGK,HUB 1,CGK HKG,Complaint,Pax Handling,"Status pembatalan hanya ditampilkan pada signboard, tanpa keterangan tambahan (misalnya: ""Please contact staff"" atau ""See counter""). Penumpang terlihat kebingungan karena tidak ada pengumuman lebih lanjut atau petunjuk jelas mengenai langkah selanjutnya.","1. Kebingungan Penumpang Penumpang yang sudah menunggu di gate dan melihat status ""CANCELLED"" tanpa ada informasi lanjutan akan mengalami kebingungan dan kecemasan. 2. Lonjakan Komplain ke Petugas Gate Penumpang kemungkinan langsung bertanya ke petugas gate atau GSE karena tidak mendapat kejelasan dari sistem informasi bandara. 3. Kurangnya Koordinasi Informasi Indikasi bahwa pembaruan di signboard dilakukan secara otomatis atau sepihak, tanpa adanya dukungan informasi verbal atau visual lain.","1. Update Signboard Secara Lengkap 2. Petugas Ground Staff Aktif Menyampaikan Informasi 3. Pastikan ada standar prosedur untuk pembatalan mendadak yang mencakup: Penempatan staf di lokasi Informasi kompensasi, akomodasi, atau rebooking Koordinasi cepat antara airline, GSE, dan airport authority",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-08-22-02-20-43_96b26121e54_Dennis%20Anggoro.jpg,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_155,NON CARGO,NON CARGO, "August 9, 2025",Citilink,Citilink,QG991,,BKS,HUB 5,BKS-CGK,Irregularity,Operation,Kesalahan registrasi pada Loadsheet PK-GQP iso PK-GQK setelah AC terbang,"LC tidak mengganti Reg pada saat ada pergantian pesaawat,Ramp tidak final check lagi saat menerima LS dari LC. dan PIC pun tidak memperhatikan REG pada LS yang di serahkan oleh ramp.","Briefing laangsung ke team LC,OPS dam Ramp, karena berdampak dengan hazard Note: tidak ada perubahan pada stab trimp dan underload selesih 185 Koordinasi dengan KKQG, arahan agar LS disesuaikan kembali",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250809-WA0067_Iis%20Ismail.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250809-WA0052_Iis%20Ismail.jpg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_156,NON CARGO,NON CARGO, "August 11, 2025",MPA,Scoot,TR275,,CGK,HUB 1,CGK-SIN,Irregularity,Pax Handling,Contra productive case / Sine Code and system abuse for personal gain,Staff sold ticket on low season and change / on force the ticket on the same day of passenger's departure which had a different rate and accept some money from this activity.,"- The staff return back to the provider/dismissal - Controller user ID must be restricted and can only used by Controller for limited activity. - Strengthen supervision at check in counter from Duty Manager and Controller.",,MFE,,General,,,Staff Attitude & Competencies,,Closed,,,,,,,,,NON CARGO_157,NON CARGO,NON CARGO, "August 11, 2025",MPA,Scoot,TR275,,CGK,HUB 1,CGK-SIN,Irregularity,Operation,Investigation on Abuse of Controller Sign Code for Rescheduling Scoot Ticket,NIL,"1.Impose sanctions on the involved check-in staff and controllers in accordance with company rules and regulations. 2. Strengthen direct supervision by unit leaders over ticket reschedule processes, especially under special conditions (overbooked, AOG, irregularity).. 3. Require that any flight status changes in the GONOW system be acknowledged and approved by the Duty Manager and/or Manager. 4. Conduct an internal evaluation of the mechanisms for controller sign code usage and tighten access control on GONOW to prevent misuse or abuse",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_C936BC15C21A-1_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Investigation%20Report%20%20Sys%20Access%20Abuse%20SCOOT_Resja%20Attaya.pdf,General,,,Staff Attitude & Competencies,,Closed,,,,,,,,,NON CARGO_158,NON CARGO,NON CARGO, "August 12, 2025",MPA,Xiamen Airlines,MF868,,CGK,HUB 1,CGK–XMN,Complaint,Operation,"Penumpang mengeluhkan sikap petugas/pasasi yang tidak peduli dan tidak mengarahkan antrian, sehingga menyebabkan gangguan mobilitas buggy car, trolley, dan staff kebersihan.","1. Penumpang langsung memenuhi area antrian saat announcement boarding. 2. Staff boarding gate kurang aktif + kendala bahasa. 3. Kondisi full book & sharing gate dengan VN630 menambah kepadatan. 4. Crew datang terlambat sehingga boarding tertunda.","1. Sesaat sebelum boarding, staff wajib untuk lebih aktif berdiri dan berkeliling di area gate untuk mengarahkan pax di antrian 2. Brief dan remind ke semua staff di boarding gate mengenai tata cara pengaturan antrian terutama main building building gate",,Attaya,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-21%20at%2015.41.23_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20%20MF868%2012%20AUG%202025%20(3)%20(1)_Resja%20Attaya.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-08-28%20at%2009.21.15_Resja%20Attaya.png,General,,,Staff Attitude & Competencies,,Closed,,,,,,,,,NON CARGO_159,NON CARGO,NON CARGO, "August 13, 2025",Garuda Indonesia,Garuda Indonesia,GA428,,CGK,HUB 1,CGK-DPS,Irregularity,Operation,Dilaporkan oleh stasiun DPS GA428/13Aug CGK-DPS 1 lock palet kargo tidak dilock / lock tidak naik,Kurangnya kontrol dan pengawasan oleh petugas Load Master,Melakukan reminder / briefing kepada petugas Load Master untuk konsisten dalam melakukan locking system di setiap posisi muatan di compt wide body,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-21-54-27-22_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_160,NON CARGO,NON CARGO, "August 13, 2025",Citilink,Citilink,QG939,,PKU,HUB 5,PKU-CGK-UPG,Complaint,Pax Handling,02 pax offload d/t no show gate,Pax complaint karena tidak menerima bagasi di stn tujuan (UPG),Mengirimkan rushtage ke station tujuan (UPG),,Roni Gusman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Kronologis%20Proses%20boarding%20QG939%20(13Aug%2725)_Roni%20Gusman.pdf,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_161,NON CARGO,NON CARGO, "August 15, 2025",Garuda Indonesia,Garuda Indonesia,GA976,,CGK,HUB 1,UPG JED,Irregularity,Operation,"Pesawat GA976/15AUG25 (PK-GHH, WAAA–OEJN) mengalami gangguan Green Hydraulic System sehingga nose wheel steering tidak berfungsi. PIC memutuskan divert ke CGK untuk keselamatan. Setelah landing, pesawat harus ditowing dari runway ke apron karena sistem kemudi roda depan tidak normal.","Hydraulic System. Akibatnya, fungsi kemudi roda depan (nose landing gear steering) tidak dapat digunakan.","1. Koordinasi cepat dilakukan antara KOGA, AMC, teknisi, dan tim pushback car sejak informasi awal diterima. 2. Menyiagakan pushback car di Stand G08 sebelum pesawat mendarat untuk menghindari keterlambatan proses penarikan. 3. Menggunakan Follow Me car dan panduan AMC untuk memastikan pergerakan pesawat aman selama towing. 4. Menempatkan pesawat di Stand G08 untuk pemeriksaan teknis lebih lanjut.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-15-08-25-59-08_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-15-08-26-17-95_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-15-08-25-41-48_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_162,NON CARGO,NON CARGO, "August 15, 2025",Garuda Indonesia,Garuda Indonesia,GA580,,CGK,HUB 1,CGK AAP,Complaint,Operation,"BC diloading campur BY, dgn posisi BC berada di baris kedua, tertutup BY, smntra Compt 1.2 masih free space","bagasi priority tertutup bagasi ekonomi dikarenakan adanya tambahan bagasi komoditi BY sekitar 7–8 yang datang last minute, sehingga menutupi posisi bagasi priority yang sudah rapi dan diloading sebelumnya",lebih cermat dalam melakukan penataan bagasi sesuai label prioritasnya.,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-15-11-35-31-81_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-15-11-35-42-26_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_163,NON CARGO,NON CARGO, "August 15, 2025",MPA,Scoot,TR275,,CGK,HUB 1,CGK-SIN,Irregularity,Operation,Investigation on Abuse of Controller Sign Code for Rescheduling,NIL,"1. Abuse of authority occurred, with staff and controllers conducting reschedules using controller sign codes. 2. These actions were carried out not for operational emergencies, but for personal benefit. 3. Profits were made by purchasing cheaper online tickets and reselling them at inflated prices (still below day-of-departure market prices). 4. Both cases on TR275 11 and 15 August 2025 show a structured, systematic, and repetitive collaboration between check-in staff and controllers. 5. The actions constitute deliberate and organized misconduct, violating company regulations and principles of integrity.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_C936BC15C21A-1_Resja%20Attaya%201.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Investigation%20Report%20%20Sys%20Access%20Abuse%20SCOOT_Resja%20Attaya%201.pdf,General,,,Staff Attitude & Competencies,,Closed,,,,,,,,,NON CARGO_164,NON CARGO,NON CARGO, "August 16, 2025",Garuda Indonesia,Garuda Indonesia,GA822,,CGK,HUB 1,CGK SIN,Complaint,Operation,"GA822/16Aug CGK SIN, loading late process due to load master late show up (clash handling)",Pemetaan SDM yang dilakukan kurang optimal,Melakukan percepatan loading proses dengan penambahan tenaga porter,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-16-19-38-27-56_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-16-19-39-57-23_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-16-19-40-13-05_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-16-19-40-41-40_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Prompt service and certainty,,,Closed,,,,,,,,,NON CARGO_165,NON CARGO,NON CARGO, "August 16, 2025",Garuda Indonesia,Garuda Indonesia,GA580,,CGK,HUB 1,CGK AAP,Complaint,Operation,ketidakakuratan dalam penentuan durasi dan delay code pada laporan awal.,"Berdasarkan hasil evaluasi lebih lanjut, terdapat kekeliruan dalam perhitungan waktu traffic dan durasi proses door closed sampai dengan pushback. Selain itu, proses video shooting dan pengambilan foto yang terjadi sebelum boarding sebenarnya tidak memberikan dampak langsung terhadap keterlambatan boarding passenger, sehingga proporsi alokasi delay terhadap faktor ini memang kurang tepat.","Dengan demikian, faktor video shooting sebaiknya tidak dimasukkan dalam penyebab utama karena tidak mengganggu jalannya boarding.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-19-20-42-15-13_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-19-20-42-38-78_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-19-20-42-56-16_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_166,NON CARGO,NON CARGO, "August 17, 2025",Pelita Air,Pelita Air,IP141,,LOP,HUB 3,LOP-CGK,Complaint,Pax Handling,"Proses Boarding IP, Penumpang lion masuk kepesawat Pelita",Staf gate yang ada di persimpangan tidak mengecek setiap boarding pass penumpang yang masuk ke pesawat pelita dikarenakan ramainya penumpang yang menuju ke pesawat,Memanggil Penumpang Lion yang ada di pesawat pelita untuk leluar dari pesawat dan diarahkan ke pesawat Lion.,,Imam Mukti Wibowo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_3547_Tri%20Subiakto%20Nababan.png,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_167,NON CARGO,NON CARGO, "August 17, 2025",Pelita Air,Pelita Air,IP103,,CGK,HUB 1,DPS CGK,Complaint,Baggage Handling,"Terdapat keluhan penumpang IP103 DPS CGK yang di capture di dalam medsos, bahwa koper beliau dalam kondisi terbuka","Kondisi bagasi koper dalam keadaan terbuka, belum dikatahui penyebabnya, saat ditelusuri dengan team LM, saat proses unloading masih didalam compartement bagasi tersebut sudah dalam kondisi terbuka","Setelah ditelusuri bahwa saat proses unloading (bagasi tersebut masih didalam compartement), kondisi bagasi tersebut sudah dalam keadaan terbuka",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-17-26-24-44_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-17-26-34-25_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-17-26-56-40_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_168,NON CARGO,NON CARGO, "August 17, 2025",MPA,China Airlines,CI762,,CGK,HUB 1,CGK TPE,Irregularity,GSE,CI762/17Agt harus dilakukan offload sebanyak 120 pax & 4 kontainer bagasi (all economy),Dikarenakan lavatory problem,"Segera.melakukan offload , pax, koreksi loadsheet, pax dihotelkan dan bagasi 4 AKE stand by di make up area (All pax & bge akan dionboardkan CI764/18Agustus 01.30 pesawat akan upgrade A330 iso A321)",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-18-04-22-73_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-18-03-21-74_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-18-02-48-92_ced776583de_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-17-18-02-30-83_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_169,NON CARGO,NON CARGO, "August 18, 2025",Garuda Indonesia,Garuda Indonesia,GA411,,CGK,HUB 1,DPS CGK,Irregularity,Operation,"Ditemukan pada saat unloading GA411 DPS CGK actual bagasi tidak sesuai data LDM, data LDM di compt 3 tidak ada bagasi, aktual saat unloading ada bagasi",Discrepency Muatan,"Segera melakukan proses unloading untuk percepatan fibag labag, lalu segera meneruskan temuan ke stasiun origin untuk di telusuri penyebabnya",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-18-19-27-49-82_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-18-19-27-33-17_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_170,NON CARGO,NON CARGO, "August 20, 2025",MPA,VietJet Air,VJ898,,DPS,HUB 3,DPS-SGN,Irregularity,Pax Handling,Antrian panjang dan sikap petugas tidak profesional (check in counter),NIL,NIL,,Novita Saleh - VJ - Station Manager DPS,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_171,NON CARGO,NON CARGO, "August 21, 2025",Garuda Indonesia,Garuda Indonesia,GA622,,CGK,HUB 1,CGK PLW,Irregularity,Baggage Handling,01 pcs bagasi Ex GA957 JED-PLM terbawa ke GA622 CGK-PLW,Hal ini terjadi dikarenakan ada kemiripan label tag bagasi antara tujuan PLW & PLM ditambah DO bagasi dan Baggage Checklist Make Up yg dikirim sesuai dg bagasi yg datang ke pesawat ditambah minimnya penerangan di area apron side.,"Petugas Loading Master & porter diwajibkan lebih teliti dalam memeriksa label bagasi, khususnya destinasi yang mirip. Melakukan rekonsiliasi ulang secara ketat dengan unit Baggage Handling & Load Control untuk memastikan jumlah bagasi on board sesuai dengan manifest. Koordinasi dengan station terkait (PLM & PLW) untuk penanganan bagasi salah muat, termasuk pengaturan re-routing bagasi ke tujuan akhir dan memastikan informasi disampaikan tepat waktu kepada penumpang yang bersangkutan.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-21-07-54-17-30_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-21-07-47-14-83_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-21-07-46-57-73_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-21-07-46-42-97_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_172,NON CARGO,NON CARGO, "August 22, 2025",Garuda Indonesia,Garuda Indonesia,GA580,,CGK,HUB 1,CGK AAP,Irregularity,Operation,"1 koli bagasi GA580/22Agustus CGK AAP tertinggal, setelah ditelusuri masih berada di BCT dan ditemukan oleh operator",Load Master error,"Segera menyampaikan kronologi dan menyampaikan permohonan maaf kepada Airlines, dan memberikan peringatan keras kepada staf yang bersangkutan",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-22-14-00-10-79_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-22-13-59-52-34_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-22-14-00-28-51_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_173,NON CARGO,NON CARGO, "August 23, 2025",MPA,Srilankan Airlines,UL365,,CGK,HUB 1,CGK CMB,Irregularity,Operation,Saat handling UL364/UL365 terjadi tumpahan fuel,"Ini sptnya valve fuel dipswtnya tdk bekerja, gak menutup secara otomotatis jika fuelnya penuh, jadi luber",Segera menghubungi AMC dan pemadam untuk tindak lanjut,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0045_Dennis%20Anggoro.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0050_Dennis%20Anggoro.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0048_Dennis%20Anggoro.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0046_Dennis%20Anggoro.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0047_Dennis%20Anggoro.png,Apron Area,,Officer Competencies,,,Closed,,,,,,,,,NON CARGO_174,NON CARGO,NON CARGO, "August 24, 2025",Citilink,Citilink,QG 777,,CGK,HUB 1,YIA - CGK,Irregularity,Operation,"Aviobridge secara tiba-tiba mengalami penurunan, sehingga menyentuh pintu pesawat.",AVIO Problem,"Menginformasikan kepada Tim Teknik AVIO untuk Melakukan evakuasi aviobridge Menginformasikan kepada Tim Teknik GMF untuk Melakukan pengecekan pesawat",,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250824-WA0061_Rizky%20Asser.jpg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_175,NON CARGO,NON CARGO, "August 24, 2025",Garuda Indonesia,Garuda Indonesia,GA975/23AUG25,,SUB,HUB 2,JED-SUB,Irregularity,Pax Handling,Report Pax death on board,Pax death on board,"Koordinasi dengan pihak bandara dan juga CIQ untuk proses evakuasi jenazah Briefing ke team perihal tata cara penanganan case pax death on board Briefing ke team untuk lebih teliti dalam proses penerimaan pax yang membutuhkan penanganan khusus ( WCHR, WCHC dll )",,Rendra Septanius,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250824-WA0003(1)_Rendra%20Septanius.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250824-WA0016_Rendra%20Septanius.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250824-WA0033_Rendra%20Septanius.jpg,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_176,NON CARGO,NON CARGO, "August 24, 2025",Garuda Indonesia,Garuda Indonesia,GA207,,YIA,HUB 2,YIA-CGK,Irregularity,GSE,Late positioning push back for GA207/24AUG due to una to turn on the Engine,"Operator Push Back saat akan menghidupkan ATW 235, tidak bisa start engine karena Cable Accu longgar dan harus dikencengin untuk bisa dihidupkan.",Petugas operator segera menghubungi teman GSE operator yang lain untuk bisa membantu memegang cable ACCU yang longgar supaya ATW 235 ( Push Back Car ) bisa dihidupkan untuk segera dibawa ke PS 5A dari psosisi Area PS 3A melayani pesawat GA,,I Komang Semara Putra,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/YIA-KRONOLOGI%20KEJADIAN%202025%20-%20Late%20positionin_I%20Komang%20Semara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/RFM%20(%20Request%20For%20Maintenance%20)%20dan%20WO%20for%20AT_I%20Komang%20Semara.pdf,Apron Area,,Prompt service and certainty,,,Closed,,,,,,,,,NON CARGO_177,NON CARGO,NON CARGO, "August 25, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,CGK NRT,Compliment,,Report Laporan Compliment,,,"Laporan Compliment Tanggal : 25 Agustus 2025 Waktu : 14.45 Tempat : Ruang Meeting – CGK Sebagai bentuk apresiasi, telah diberikan penghargaan kepada narasumber atas kontribusi dalam sesi Safety Awareness. Materi yang disampaikan menekankan pentingnya budaya keselamatan, antara lain: Keselamatan adalah hak, tanggung jawab, dan perlindungan kita bersama. Tidak ada yang lebih mendesak daripada keselamatan dan keamanan. Selalu bekerja sesuai prosedur dasar. Kegiatan ini berjalan dengan baik dan diapresiasi oleh seluruh peserta.",Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-25-14-48-20-27_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_178,NON CARGO,NON CARGO, "August 26, 2025",Garuda Indonesia,Garuda Indonesia,GA606,,CGK,HUB 1,CGK MDC,Irregularity,Operation,"Berdasarkan gambar, terlihat pintu pesawat GA606/26Agt PKGFG tidak terkunci sempurna. Hal ini menimbulkan potensi bahaya serius karena dapat menyebabkan dekompresi eksplosif jika pesawat lepas landas dalam kondisi tersebut.",Kelalaian petugas catering dalam menutup pintu service door,Segera melaporkan kepada pihak teknik GMF untuk segera ditindaklanjuti dengan melakukan penutupan service door secara proper,,Dennis Anggor,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250826_120034_Dennis%20Anggoro.jpg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_179,NON CARGO,NON CARGO, "August 26, 2025",Pelita Air,Pelita Air,IP602,,CGK,HUB 1,CGK,Irregularity,Operation,"plan hold loading dikarenakan hydrant tertup, Dan pesawat akaan dimundurkan 2M untuk dilakukna refuel terlebih dahulu.","Alokasi G41 yang sebenarnya tidak diperuntukan untuk A320, DI T3 yang tidak diperuntukan untuk A320 selain G41 , yaitu G27 dan G34",Segera memanggil operator PBC untuk memundurkan pesawat sekitar 2M,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-13-20-09-36_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-12-23-46-42_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-12-17-36-78_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-12-17-41-78_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_180,NON CARGO,NON CARGO, "August 26, 2025",Garuda Indonesia,Garuda Indonesia,GA536,,CGK,HUB 1,CGK BDJ,Irregularity,Baggage Handling,GA536/26Agt CGK BDJ bagasi berisi zam zam 43 pcs (1 gerobak) tertinggal karena load master eror saat proses pemuatan,"Tidak dilakukannya rekonsilisasi bagasi, dan crosscheck kembali untuk disisir kembali setiap gerobak di sekitar pesawat untuk memastikan tidak ada bagasi yang masih tertinggal / belum dimuat ke pesawat",Segera melakukan informasi make up arra untuk dapat berkordinasi ke BDJ LL perihal hal ini serta mengirimkan bagasi tersebut esok pagi pada penerbangan GA530/27agt CGK BDJ,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-20-29-58-20_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-20-30-19-68_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-20-29-41-34_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_181,NON CARGO,NON CARGO, "August 26, 2025",Garuda Indonesia,Garuda Indonesia,GA532/GA536,,CGK,HUB 1,CGK - PLM,Complaint,Baggage Handling,"Bagasi pax GA532 overcarried ke PLM. Sudah koordinasi dengan CGK untuk OB via GA536 malam, namun tidak termonitor sehingga gagal di-OB. Bagasi akan di-OB besok pagi dengan GA530. Penumpang bisnis class heavy complain karena urgent butuh barang dalam bagasi.","Miss monitoring di CGK sehingga bagasi tidak ter-onboard sesuai jadwal (GA536), menyebabkan keterlambatan pengiriman bagasi ke PLM.","1. Koordinasi awal sudah dilakukan antara BDO dan CGK terkait onboard baggage di GA536. 2. Informasi perubahan jadwal pengiriman bagasi akan segera dikonfirmasi kembali ke penumpang.",,Attaya,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-08-28%20at%2009.15.20_Resja%20Attaya.png,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_182,NON CARGO,NON CARGO, "August 26, 2025",Citilink,Citilink,QG990,,BKS,HUB 5,CGK-BKS,Complaint,Baggage Handling,"Roda koper pax lepas di arrival DPR, pax komplain berat dan menolak perbaikan. Pax minta ganti koper/uang tapi tidak mau menyerahkan koper rusak sesuai aturan QG. Case masih pending tunggu arahan airlines.",Case DPR,"Koordinasi dengan airlines Breif ke team agar melaporkan jika ada bge rusak di compartment dan di foto, Breifing agar hati hati dalam proses unloading/loading bge.",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250828-WA0031_Iis%20Ismail.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250828-WA0029_Iis%20Ismail.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250828-WA0028_Iis%20Ismail.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250827-WA0042_Iis%20Ismail.jpg,General,,,Staff Attitude & Competencies,,Closed,,,,,,,,,NON CARGO_183,NON CARGO,NON CARGO, "August 27, 2025",Garuda Indonesia,Garuda Indonesia,GA 88,,CGK,HUB 1,CGK-AMS,Complaint,Pax Handling,"Penerbangan mengalami keterlambatan ±1 jam. Penyebab utama karena penumpang seat 41G terjatuh di toilet sebelum boarding dan meminta pemeriksaan dokter di gate. Namun, dokter KKP tidak bisa datang ke gate, sementara penumpang menolak dibawa ke KKP. Setelah negosiasi, pax tetap memutuskan berangkat menggunakan kursi roda. FOI ditandatangani pax sebagai pernyataan kesediaan terbang.","Penumpang seat 41G lapor ke gate 10 bahwa beliau habis terjatuh di toilet, dan membutuhkan dokter.","1. Staff gate membantu penumpang dan menawarkan pemeriksaan di KKP agar dapat penanganan intensif dari dokter KKP. 2. Staff gate menyampaikan permohonan maaf kepada penumpang bahwa dokter kkp tidak dapat datang ke gate. 3. Staff gate membuatkan FOI dengan di tanda tangani penumpang, mengenai kondisi kesehatannya ingin tetap terbang pada flight GA 88.",,Jalali ikrom,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250827-WA0024_Jalali%20Ikrom.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250827_014807_Jalali%20Ikrom.jpg,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_184,NON CARGO,NON CARGO, "August 27, 2025",Garuda Indonesia,Garuda Indonesia,GA983,,CGK,HUB 1,JED CGK,Irregularity,Operation,"Sisi pintu comptartement PKGIH xGA983/27Agt rute JED CGK, ditemukan dalam kondisi agak penyok (dent) oleh Load Master sebelum proses unloading, dan Load Master segera melaporkan hal tsb kepada GMF dan Avsec untuk ditindak lanjut",Potensi dent belum dapat diidentifikasi dan diketahui,Melaporkan hal tersebut kepada GMF dan Avsec untuk dapat ditindaklanjuti,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-27-15-17-55-35_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-27-15-17-58-82_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_185,NON CARGO,NON CARGO, "August 27, 2025",Garuda Indonesia,Garuda Indonesia,GA532,,CGK,HUB 1,CGK BDJ,Complaint,Baggage Handling,"Terjadi AHL (baggage overcarried) penumpang business class dari flight ke PLM, terbawa hingga BDJ GA532. Setelah dikembalikan ke CGK, bagasi tidak termonitor sehingga gagal terangkut GA536 sesuai informasi awal kepada pax. Akhirnya, bagasi baru diberangkatkan dengan GA530 keesokan hari, berpotensi menimbulkan complain serius karena isi koper sangat dibutuhkan segera.","1. Kurangnya monitoring dan follow up di CGK setelah ada koordinasi dari station asal (PLM & BDJ). 2. Gap komunikasi antar station: informasi sudah disampaikan ke pax dan koordinasi sudah dilakukan, namun eksekusi di CGK tidak berjalan sesuai rencana. 3. Tidak ada mekanisme cross-check/feedback real-time dari CGK ke station asal (BDJ) terkait status OB baggage. 4. Keterlambatan proses recovery (tidak ada alternatif penerbangan lain yang dicoba setelah gagal OB di GA536).","Terapkan double confirmation: station asal konfirmasi → CGK acknowledge → CGK update setelah eksekusi. Bila missed OB di satu flight, segera carikan alternatif penerbangan terdekat tanpa menunggu flight keesokan harinya. Tekankan pentingnya komunikasi aktif antar station dalam kasus baggage irregularity.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-27-20-33-47-73_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_186,NON CARGO,NON CARGO, "August 28, 2025",Citilink,Citilink,QG 882,,KNO,HUB 5,CGK - KNO,Irregularity,GSE,"Saat hujan deras disertai angin, net kompartemen tertiup masuk ke roller CBL F500 dan tersangkut sehingga CBL berhenti. Net dilepas oleh teknisi GMF & Gapura, unloading dilanjutkan manual, lalu net dibersihkan dan dipasang kembali.","1. Net kompartemen terjuntai keluar. 2. Cuaca sedang turun hujan disertai Angin kencang. 3. Petugas Porter tidak memperhatikan adanya Net yang terjuntai keluar.","1. Mematikan / shutdown CBL. 2. Memanggil Petugas Technic GMF dan Gapura serta petugas Airline. 3. Melepas Net dari Kompartemen dan memundurkan CBL. 4. Melepaskan Net yang tersangkut di Roller CBL kemudian membersihkannya. 5. Memasang kembali Net kedalam kompartemen. Corrective Action. 1. Memastikan Net Kompartemen berada didalam Pesawat (tidak terjuntai keluar) pada saat proses bongkar muat. 2. Peralatan GSE yang dioperasikan ke pesawat selalu dimonitor oleh petugas GSE.",,Ivron susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Video%202025-08-28%20at%2014.52.50_Ivron%20Susmantyo.mp4,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_187,NON CARGO,NON CARGO, "August 28, 2025",Garuda Indonesia,Garuda Indonesia,GA952,,CGK,HUB 1,CGK JED,Irregularity,Operation,"Satu pallet bagasi PAG20186GA terlepas dari PDL saat proses loading, sehingga dilakukan reloading ke bulk compartment.","Pallet bagasi terjatuh dari PDL akibat lock tidak terpasang sempurna oleh porter, sehingga saat BTT bermanuver pallet terlepas.","1. Melakukan briefing kepada porter bahwa dalam kondisi hujan tetap harus fokus, berhati-hati, dan mengutamakan aspek keselamatan (tidak terburu-buru). 2. Porter wajib memastikan lock PDL terpasang dengan benar sebelum BTT bermanuver. 3. Memastikan seluruh porter menggunakan jas hujan saat kondisi hujan lebat agar tetap fokus dan tidak terganggu dalam bekerja.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-29-08-07-31-27_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_188,NON CARGO,NON CARGO, "August 29, 2025",Garuda Indonesia,Garuda Indonesia,GA6054,,UPG,HUB 4,KDI-UPG-CGK,Complaint,Pax Handling,Delayed selama 2hrs 57mnit rute UPG-CGK yang membuat pax Complaint besar dikarenakan flight malam Tujuan CGK tdk ada yg available lagi,Rotasi pesawat Delay DT Wtg Security Clearence di KDI,Memberikan SOG Hot Refreshment dan Hot Jug kepada Penumpanh Delayed,,Munawwara,,General,,,On time performance,,Closed,,,,,,,,,NON CARGO_189,NON CARGO,NON CARGO, "August 31, 2025",MPA,KLM,KL809,,CGK,HUB 1,KUL CGK,Irregularity,Operation,"Sebuah koper bagasi ditemukan di area kargo pesawat yang tampaknya sudah dibuka atau terpisah dari unit kargo (ULD) berlabel AKE 97589 KL. Koper tersebut seharusnya tidak berada di area terbuka seperti itu, melainkan di dalam ULD.","Penyebab paling mungkin adalah kerusakan atau kesalahan penanganan pada ULD (Unit Load Device). ULD AKE (Container) memiliki pintu jaring di bagian depan yang dapat dibuka tutup. Ada dua kemungkinan yang menyebabkan koper ini keluar: ​Kecerobohan saat penutupan ULD: Pintu jaring tidak ditutup atau dikunci dengan benar, sehingga koper jatuh saat ULD dipindahkan atau dimuat ke dalam pesawat. ​Kerusakan pada kunci ULD: Kunci atau mekanisme pengunci pada pintu ULD rusak, menyebabkan pintu terbuka secara tidak sengaja selama proses penanganan.","Pengecekan ulang ULD: Petugas penanganan harus selalu melakukan inspeksi visual dan fisik pada setiap ULD untuk memastikan semua pintu dan kunci berfungsi dengan baik dan terkunci rapat sebelum dimuat ke dalam pesawat. ​Prosedur cross-check: Terapkan sistem pemeriksaan ganda di mana seorang petugas memeriksa kembali pekerjaan petugas yang pertama untuk memastikan tidak ada kesalahan dalam penutupan ULD.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-31-18-48-20-42_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_190,NON CARGO,NON CARGO, "August 31, 2025",MPA,Thai Airways,TG436,,CGK,HUB 1,CGK BKK,Irregularity,Baggage Handling,"Bagasi 26 pcs (2 BCT) tertinggal dikarenakan minimnya komunikasi & koordinasi dari pihak make up, saat kondisi pesawat sudah clearance , baru tiba 2 gerobak bagasi tersebut.","Minimnya komunikasi dan koordinasi dari tim Make up kepada tim Ramp, load control / load master dilapangan",Segera melakukan rush tag 26 koli bagasi tersebut ke ET629/31aug STD 20.35 rute CGK BKK ADD,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-31-19-58-44-71_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-31-20-02-20-62_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_191,NON CARGO,NON CARGO, "September 1, 2025",Pelita Air,Pelita Air,IP301,,CGK,HUB 1,KNO CGK,Irregularity,Operation,Registrasi PKPWO xIP301 KNO CGK dilaporkan birdstrike,Birdstrike,"Segera melaporkan kejadian tersebut kepada PIC, Engineer dan Airlines untuk ditindaklanjut",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-01-12-15-56-50_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-01-12-15-37-07_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_192,NON CARGO,NON CARGO, "September 1, 2025",MPA,China Southern,CZ8138,,SUB,HUB 2,SUB-CAN,Complaint,,"dari Surabaya mengalami keterlambatan selama 41 menit. Keterlambatan ini disebabkan oleh staf yang kurang berkualitas dan kurang profesional dalam tugas penanganan mereka, mulai dari konter check-in hingga gerbang boarding dan landasan.",NIL,NIL,,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_78F65136BF05-1_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/PENALTY%20LETTER%20CGK%20AND%20SUB%20STATION_Resja%20Attaya.pdf,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_193,NON CARGO,NON CARGO, "September 1, 2025",Garuda Indonesia,Garuda Indonesia,GA223,,SOC,HUB 2,PK-GFH,Irregularity,,GA-223/01SEP Reg. PK-GFH Declare AOG,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA-22301SEP%20Pembagian%20Delay%20Service%20-%20Rusl_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA-22301SEP%20PIC%20Menjelaskan%20Reason%20Delay1_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA-22301SEP%20PIC%20Menjelaskan%20Reason%20Delay%20-_Melisa%20Zahara.jpeg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_194,NON CARGO,NON CARGO, "September 1, 2025",Pelita Air,Pelita Air,IP301,,CGK,HUB 1,KNO - CGK,Irregularity,,PKPWO xIP301 KNO CGK terdapat birdstrike,Pesawat 612 ex 301 nabrak burung belom bisa boarding pk pwo,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20PKPWO%20xIP301%20KNO%20CGK%20terdapat%20birdstrike%20-_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20PKPWO%20xIP301%20KNO%20CGK%20terdapat%20birdstrike%20-_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_195,NON CARGO,NON CARGO, "September 1, 2025",MPA,VietJet Air,VJ894,,DPS,HUB 3,#N/A,Irregularity,,Paxs request cancel after A/C door closed,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Paxs%20request%20cancel%20after%20AC%20door%20closed%20S_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Paxs%20request%20cancel%20after%20AC%20door%20closed%20S_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Paxs%20request%20cancel%20after%20AC%20door%20closed%20S_Melisa%20Zahara.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_196,NON CARGO,NON CARGO, "September 2, 2025",Garuda Indonesia,Garuda Indonesia,GA-607,,MDC,HUB 4,MDC-CGK,Complaint,GSE,RODA BAN BTT NO 460 PECAH,BAN AUS,TELAH DILAKUKAN PERBAIKAN DENGAN MENGGANTI BAN,,LODEWYK LAE,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-02%20at%2009.49.44_Operation%20MDC.jpeg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_197,NON CARGO,NON CARGO, "September 2, 2025",Garuda Indonesia,Garuda Indonesia,GA601,,MDC,HUB 4,MDC CGK,Irregularity,Baggage Handling,OFFLOAD BAGGAGE DUE TO PAX NO SHOW GATE,PAX LATE REPORT,OFFLOAD BAGGAGE,,LODEWYK LAE,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-02%20at%2014.47.34%20(1)_Operation%20MDC.jpeg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_198,NON CARGO,NON CARGO, "September 2, 2025",Garuda Indonesia,Garuda Indonesia,GA832,,CGK,HUB 1,CGK-SIN,Irregularity,Operation,LOADING LATE FINISH DT FULL LOAD,Delay pemuatan dt LUL ALMOST 7ton serta banyak hold impactacs dan pertamina installed,"Meminimalisir parking stand diarea tersebut memberi lm dan porter agar lebih optimal lagi dalam proses lul",,denny,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-09%20at%2002.23.07_Load%20Control%20CGK.jpeg,Apron Area,,Prompt service and certainty,,,Closed,,,,,,,,,NON CARGO_199,NON CARGO,NON CARGO, "September 2, 2025",MPA,Korean Air,KE633,,DPS,HUB 3,ICN-DPS,Irregularity,Baggage Handling,"Keluhan serius terkait keterlambatan delivery priority baggage masih berulang, dengan rata-rata 2–3 komplain per hari.",lambatnya transfer bagasi dari pesawat ke breakdown area,NIL,,Attaya (Chat WA),,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_200,NON CARGO,NON CARGO, "September 3, 2025",Citilink,Citilink,QG-301,,MDC,HUB 4,MDC CGK,Irregularity,GSE,Selang ASU Broken/Pecah,Selang mengalami AUS karena Permintaan pemakaian yang tinggi/opr hour yang besar,Telah dilakukan perbaikan,,LODEWYK LAE,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-03%20at%2006.27.11_Operation%20MDC.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-03%20at%2010.56.48_Operation%20MDC.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-03%20at%2011.22.19_Operation%20MDC.jpeg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_201,NON CARGO,NON CARGO, "September 3, 2025",Citilink,Citilink,QG 979- QG300,,CGK,HUB 1,KNO - CGK - MDC,Complaint,Pax Handling,Penumpang Ibu Hamil melewati Batasan keberangkatan yaitu 36 Minggu,"Penumpang Hamil (Transit) dari KNO berangkat ke CGK dengan memiliki Rute Lanjutan ke MDC dengan memiliki Surat FOI tertulis 35 Minggu dan Surat keterangan Terbang 35 Minggu 6 Hari (Surat terbit 28 Agustus) Actual keberangkatan tanggal 3 September. Oleh Cabin Rute CGK - MDC Penumpang tersebut ditolak terbang karena Actual Terbang Sudah melewati 36 Minggu","Berkoordinasi dengan Tim SQC-DM & Awak Cabin untuk di Offload berikut bagasi Penumpang dibawa ke KKP untuk dilakukan pemeriksaan selanjutnya Penumpang sementara diakomodasi ke Hotel",,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-19-09-925_com.whatsa_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-19-16-658_com.whatsa_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-19-35-798_com.whatsa_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-19-39-528_com.whatsa_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-18-07-734_com.whatsa_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-18-03-012_com.whatsa_Rizky%20Asser.jpg,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_202,NON CARGO,NON CARGO, "September 3, 2025",Pelita Air,Pelita Air,IP109,,CGK,HUB 1,SUB CGK,Irregularity,Operation,"Ditemukan saat landing sebelum aktivitas dilakukan, saat walk aroundcheck load master menemukan sayap pada posisi sebelah kanan PKPWC kondisi rusak/patah/bolong",Belum diketahui penyebabnya,"Segera melaporkan kepada avsec, teknik dan airlines",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG20250903173307_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-30-27-08_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-32-00-92_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-17-30-33-86_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Safety Performance,,,Closed,,,,,,,,,NON CARGO_203,NON CARGO,NON CARGO, "September 3, 2025",Garuda Indonesia,Garuda Indonesia,GA179,,PKU,HUB 5,PKU-CGk,Irregularity,GSE,LSC late show up,LSC 001 diganti Hosenya untuk melayani pesawat A330 RAAF dan pada saat Handling GA179 crew req service LsC,Mengganti hose LSC untuk service ke GA179,,Roni Gusman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_9993_Roni%20Gusman.jpeg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_204,NON CARGO,NON CARGO, "September 4, 2025",Garuda Indonesia,Garuda Indonesia,GA424,,CGK,HUB 1,CGK - DPS,Complaint,,Bagasi GA424 terjatuh dan tertabrak mobil staff Transnusa,"Bagasi rusak dan remuk, tertabrak Mobil transnusa",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Bagasi%20GA424%20terjatuh%20dan%20tertabrak%20mbil%20s_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Bagasi%20GA424%20terjatuh%20dan%20tertabrak%20mbil%20s_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_205,NON CARGO,NON CARGO, "September 6, 2025",Citilink,Citilink,QG913,,CGK,HUB 1,KNO-CGK,Irregularity,Pax Handling,"Penumpang QG913 sempat keluar ke area arrival internasional karena ramp membuka jalur tanpa penghalang. Beberapa pax menuju imigrasi, namun segera disisir kembali dan diarahkan ke bus menuju T1B. Kasus clear setelah koordinasi dengan imigrasi, penyebab awal karena staff duty tidak memonitor estimasi kedatangan.",Terlambatnya proses penjemputan penumpang arrival ex QG913 yang menyebabkan ada 7 penumpang domestik lolos hingga ke Imigrasi,"-Memberikan Hard briefing & SP kepada petugas onduty -Staf Penjemput wajib melakukan laporan Foto bertime stamp 5 menit sebelum pesawat blockon harus sudah di parking stand & share di WAG agar semua team memonitor flight tersebut -Staf Penjemput wajib melakukan laporan berupa foto bertime stamp dalam proses prepare pemasangan Queue line pembatas, kondisi pintu sudah tidak terkunci & ketersediaan APB untuk penumpang 10 menit sebelum pesawat landing di parking stand",,Aditiya Rahman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250906-WA0028_Aditya%20Rahman.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250906-WA0029_Aditya%20Rahman.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250906-WA0030_Aditya%20Rahman.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_206,NON CARGO,NON CARGO, "September 7, 2025",Citilink,Citilink,QG482,,CGK,HUB 1,CGK-BDJ,Complaint,Pax Handling,Penumpang Melaporkan terjadi kehilangan Jam Tangan di Bagasi Tercatat,"Penumpang melaporkan bahwa telat kehilangan satu bua jam tangan merk apple watch didalam bagasi tercatat,","Melakukan Koordinasi dengan Tim Baggage Service di BDJ Terkait laporan tersebut Menon-aktifkan Petugas Porter Briefing kepada Staf Porter",,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/17573963601533140951966716958135_Rizky%20Asser.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_207,NON CARGO,NON CARGO, "September 7, 2025",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK-SZX,Complaint,,"dari Jakarta mengalami keterlambatan berulang meskipun penerbangan dari Shenzhen tiba lebih awal. Penundaan ini disebabkan oleh berbagai masalah dengan peralatan layanan darat, operator di area persiapan, penyediaan peralatan darat, dan tim pengendalian muatan yang tidak kompeten. Selain itu, kelalaian dan ketidakresponsifan tim darat, supervisor, dan manajer di landasan selama operasi secara signifikan berkontribusi pada penundaan yang berlanjut","1. lack of dollies 2. HLL only 1 3. LS need verify weight bag each compt",NIL,,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-19%20at%2008.11.05%20(2)_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/PENALTY%20LETTER%20CGK%20AND%20SUB%20STATION_Resja%20Attaya%201.pdf,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_208,NON CARGO,NON CARGO, "September 8, 2025",Garuda Indonesia,Garuda Indonesia,GA975/07Sep25,,SUB,HUB 2,JED-SUB,Irregularity,Pax Handling,Pax death on board,Pax death on board,Koordinasi dengan team KKP dan Terminal Inspector untuk proses evakuasi jenazah,,Rendra Septanius,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250908_035107_Rendra%20Septanius.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250908_034529_Rendra%20Septanius.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250908_034446_Rendra%20Septanius.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250908_034656_Rendra%20Septanius.jpg,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_209,NON CARGO,NON CARGO, "September 8, 2025",MPA,IndiGo,6E 1602,,CGK,HUB 1,CGK - BOM - IST,Irregularity,Pax Handling,Mishandling Travel Document,"Petugas cek in tidak memeriksa travel document / Visa secara menyeluruh, visa yang digunakan pax masih berlaku namun hanya dapat digunakan jika pax memiliki tiket round trip menggunakan Turkish Airlines atau Pegasus.","- Brief dan remind petugas cek in untuk memastikan pemeriksaan travel document secara menyeluruh. - Eskalasi ke Controller atau Airlines jika terdapat keraguan. - Tambahan In house training untuk merefresh knowledge dari petugas cek in counter.",,MFE,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250909-WA0049_Bramantyo%20Megantara.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_210,NON CARGO,NON CARGO, "September 8, 2025",Garuda Indonesia,Garuda Indonesia,GA617,,CGK,HUB 1,UPG - CGK,Irregularity,,"PKGMW xGA617 UPG CGK dilaporkan kondisi plafon compt 3 jebol , dan segera dilaporkan kepada teknik untuk segera ditindaklanjut",Platfom compt 3 jebol,"kondisi compartemen 3 ex ga617/upg plapon/langit2 nya jebol sdh terinfo tekhnik di g41,, PK-GMW",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20PKGMW%20xGA617%20UPG%20CGK%20dilaporkan%20kondisi%20pl_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_211,NON CARGO,NON CARGO, "September 9, 2025",Citilink,Citilink,QG725,,CGK,HUB 1,SUB-CGK,Complaint,Pax Handling,Petugas Gate telat penjemputan di pesawat,Petugas gate telat sampai di pesawat mengakibatkan pintu gate C1 belum terbuka sehingga penumpang menunggu pintu gate dibuka,"Memberikan Teguran kepada petugaa Gate Briefing kepada Tim Gate Petugas Gate Wajib melaporkan kepada Controller / Leader bila sudah Stanby untuk penjemputan agar tidak terjadi keterlambatan",,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/17573957406333752333184699103358_Rizky%20Asser.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_212,NON CARGO,NON CARGO, "September 9, 2025",MPA,VietJet Air,VJ928,,CGK,HUB 1,CGK-HAN,Irregularity,Operation,Terdapat 1 bagasi miss-route dari SGN ke HAN.,"Akar Penyebab : Kurangnya ketelitian saat proses loading. Label tag bagasi tidak dicek secara menyeluruh. Koordinasi internal antara Make Up Area – Ramp – Loading Master belum optimal.","Tindakan Korektif 1. Melakukan check & re-check label tag bagasi, registrasi pesawat, dan nomor penerbangan saat loading. 2. Meningkatkan koordinasi internal antar unit terkait. 3. Briefing serta teguran kepada staf yang bertugas, agar lebih teliti.",,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20VJ928%20CGK-HAN,%2009-09-2025_Dennis%20Anggoro.pdf",Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_213,NON CARGO,NON CARGO, "September 9, 2025",Citilink,Citilink,QG725,,CGK,HUB 1,SUB-CGK,Irregularity,Pax Handling,Petugas gate telat jemput pesawat,Petugas gate telat sampai di pesawat mengakibatkan pintu gate C1 belum terbuka sehingga penumpang menunggu pintu gate dibuka.,"- Memberikan teguran kepada petugas gate agar kejadian serupa tidak terulang kembali - Membrief ke seluruh petugas gate agar setiap arrival harus di jemput dan akses pintu arrival kondisi terbuka. - Petugas gate wajib melaporkan ke Controller atau Leader bila sudah standby di stand/avio untuk menjemput pesawat agar tidak terjadi keterlambatan penjemputan pesawat.",,MCL Onduty,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BFF5771D6-EBA8-4EA1-AEA9-ECF43F2598C9%7D&file=PAK%20OSL%20-%20HANDLING%20REPORT%20QG725%2009%20SEPTEMBER_Eko%20Nofendri.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/handling%20report_Eko%20Nofendri.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/corective%20action_Eko%20Nofendri.png,Apron Area,,Prompt service and certainty,,,Closed,,,,,,,,,NON CARGO_214,NON CARGO,NON CARGO, "September 9, 2025",MPA,VietJet Air,VJ928,,CGK,HUB 1,CGK-SGN,Complaint,Baggage Handling,BAGGAGE VJ854 MISTAKENLY LOADED TO VJ928,"1. 1pcs baggage from VJ854 was mistakenly loaded into VJ928 due to insufficient label verification before transfer. 2. Late of Double-Check System, Baggage Handling team did not immediately perform a final reconciliation of baggage counts with check-in records before dispatching to the apron. 3. Lack of Communication about the discrepancy in baggage count between Baggage Handling team and check-in counter, information was not escalated promptly to the Loading Master for corrective action before compartment door closed","1. Immediate Rectification, Baggage mismatch was identified and reported to the controller on duty. Baggage Handling staff must reconcille baggage number periodically with Controller on duty. 2. Enhanced Reconciliation Procedure, Baggage Handling staff must conduct mandatory double-check between check-in final baggage count and physical baggage delivered to apron before release 3. Strengthen communication flow to ensure discrepancies are escalated before aircraft departure.",,Attaya (WA OS Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0A1FE7E74EFE-1_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20Baggage%20Misloaded%20Case%20VJ854_Resja%20Attaya.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_215,NON CARGO,NON CARGO, "September 9, 2025",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK-SZX,Complaint,,dari Jakarta mengalami keterlambatan berulang. Penundaan ini disebabkan oleh berbagai masalah,"1. HLL only 1 2. Load Control system error","1. Conduct regular patching and maintenance to prevent approval or distribution errors. 2. Preventive Monitoring 3. Deploy real-time monitoring tools (latency, downtime alerts). 4. Load Control Training 5. Provide training on contingency and fallback procedures to ensure SLA compliance.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-19%20at%2008.11.05%20(1)_Resja%20Attaya.jpeg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_216,NON CARGO,NON CARGO, "September 9, 2025",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK SZX,Complaint,,"The delay in releasing the Load Sheet for flight CZ8354 was caused by Load Control system disruption due to connectivity and server issues, resulting in SLA non-fulfillment (delay of approx. 26 minutes).","In reference to the SLA with CZ, the delay occurred during the Load Sheet release process, which should have been completed within 15 minutes after final distribution. This delay consequently impacted the door closing and pushback sequence. Identified Causes: 1. Network connectivity issues – Unstable internet connection caused delays in data transmission between Load Control system and server. 2. Server overload/downtime – High traffic at peak time made the system unresponsive. 3. Hardware/software limitations – User terminals with limited performance slowed system access. 4. Lack of real-time monitoring – Latency or errors were not detected until they affected operations.","CORRECTIVE ACTIONS 1. IT Infrastructure Enhancement 2. Upgrade bandwidth and server capacity to manage peak traffic. 3. Implement dual-provider internet lines as redundancy. System Optimization 1. Conduct regular patching and maintenance to prevent approval or distribution errors. 2. Preventive Monitoring 3. Deploy real-time monitoring tools (latency, downtime alerts). 4. Load Control Training 5. Provide training on contingency and fallback procedures to ensure SLA compliance.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-08-18-04_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_217,NON CARGO,NON CARGO, "September 10, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,CGK-NRT,Irregularity,Baggage Handling,Mishandling Baggage by Baggage Handling,Baggage discrepancy on departure due to Baggage Handling late delivery 01 pcs baggage from OOG and mistakenly loaded 01 pcs baggage transit from GA,"- Hard brief Baggage Handling team to always work based on SOP, check the baggage label before loaded. - Double check the baggage at OOG , make sure no baggage left behind that can cause late delivery.",,MFE,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_218,NON CARGO,NON CARGO, "September 10, 2025",MPA,Scoot,TR286,,DPS,HUB 3,#N/A,Irregularity,,"HLL stuck after loading finished Krononologi (GSE Operator - MUHAMAD KHOIRUDDIN) : Pada saat menghendel TR 286-287 tgl 09-09-2025 terjadi trouble sensor pada HLL IAS 003 yang menyebabkan HLL tidak bisa mundur setelah selesai loading bagasi di compartement belakang yang menyebabkan TR 287 delay. Setelah mekanik GSE mencoba memperbaiki dan tidak bisa mundur, sehingga dilakukan evakuasi manual menarik HLL IAS 003 dengan ATT.","Terjadi trouble sensor pada HLL IAS 003 yang menyebabkan HLL tidak bisa mundur setelah selesai loading bagasi.","Setelah mekanik GSE mencoba memperbaiki dan tidak bisa mundur, sehingga dilakukan evakuasi manual menarik HLL IAS 003 dengan ATT.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20HLL%20stuck%20after%20loading%20finished%20IMG-20250_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20IMG-20250909-WA0032%20-%20wayan%20Yasana_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_219,NON CARGO,NON CARGO, "September 11, 2025",Garuda Indonesia,Garuda Indonesia,GA148,,CGK,HUB 1,CGK PDG,Irregularity,Operation,"PK-GFQ DURING WAC FOUND DENT ON ELEVATOR A/C REQ DELAY MNGMT 1HRS FROM 02.45Z","-GFQ DURING WAC FOUND DENT ON ELEVATOR A/C REQ DELAY MNGMT 1HRS FROM 02.45Z CONSQ. AA.PKGFQ EX GA623 CONT GA148/149/11SEP ETD CGK0345 PDG0535/0620 CGK0815 UTC",Segera melaporkan kepada teknik untuk segera ditindak lanjuti,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-11-10-44-09-71_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-11-10-42-05-49_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-11-10-41-59-10_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_220,NON CARGO,NON CARGO, "September 11, 2025",MPA,IndiGo,#N/A,,CGK,HUB 1,CGK-BOM,Irregularity,Pax Handling,Re-acceptance of Pax and Baggage After GNS,"1. Immigration Intervention (Overstay Passenger) 2. DCS System Disruption (15:50 LT) 3. Mismatch Between Physical and System Records","1. Establish direct communication protocol with Immigration to ensure real-time updates on passenger clearance status. 2. Escalate the backend error report to IT/DCS provider for immediate troubleshooting and permanent fix. 3. Implement contingency plan using manual boarding reconciliation in case of repeated DCS disruption. 4. Enforce double-verification of boarding stubs vs. system records before declaring passenger offload. 5. Strengthen coordination between gate staff and ramp handling to update load sheet only after system confirmation.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B9AE9062A-D280-468C-97AD-6F374ACA6E7D%7D&file=Handling%20Report%20Delay%20Flight%206E1602%2011SEP%20Re_Resja%20Attaya.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_FF704AE81464-1_Resja%20Attaya.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_221,NON CARGO,NON CARGO, "September 12, 2025",MPA,Vietnam Airlines,VNA601,,DPS,HUB 3,#N/A,Irregularity,,Late Arrival,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Late%20Arrival%20Screenshot_20250912_174614%20-_Melisa%20Zahara.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_222,NON CARGO,NON CARGO, "September 12, 2025",MPA,Jeju Air,#N/A,,DPS,HUB 3,#N/A,Complaint,,"Petugas avio yg terlambat sampai dipesawat karena terlambat menerima info dari team OPS Kronologi : komplain dr SM Jeju mengenai terlambatnya team AMC sampai dipesawat yg dikarenakan info ke AMC yg terlambat. Mohon dibantu komunikasi di HT agar lebih diperhatikan supaya kejadian seperti ini tidak terulang kembali. Pesawat Jeju hari ini late pushback 5 mints menunggu team AMC.",Terlambatnya team AMC sampai dipesawat karena info dari team OPS terlambat.,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Petugas%20avio%20yg%20terlambat%20sampai%20dipesawat_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Petugas%20avio%20yg%20terlambat%20sampai%20dipesawat_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Petugas%20avio%20yg%20terlambat%20sampai%20dipesawat_Melisa%20Zahara.jpg,Terminal Area,Lack communication skills.,,,,Closed,,,,,,,,,NON CARGO_223,NON CARGO,NON CARGO, "September 13, 2025",MPA,Thai Airways,TG431/432,,DPS,HUB 3,DPS-BKK-DPS,Irregularity,Operation,"Keterlambatan menyiapkan peralatan (tractor/dollies) dengan baik sehingga proses unloading/loading ULD terlambat, tidak ada PIC Airside yang ditunjuk untuk koordinasi, informasi NOTAM tidak disampaikan secara proaktif.","1. Peralatan (tractor/dollies) tidak tersedia sesuai kebutuhan flight (Konsistensi penempatan bagasi). 2. Tidak ada PIC Airside yang bertanggung jawab dengan pihak TG. 3. Informasi NOTAM dari FLOPS tidak disampaikan secara proaktif ke pihak TG.","1. Refreshment training performance untuk staf 2. Menunjuk PIC Airside 3. Pengecekan kesiapan equipment minimal 30 menit sebelum STA. 4. FLOPS mengirimkan informasi NOTAM secara proaktif.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-14%20at%2014.26.04%20(1)_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-14%20at%2014.26.04_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_7793_Resja%20Attaya.PNG,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_224,NON CARGO,NON CARGO, "September 13, 2025",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK-SZX,Complaint,,dari Jakarta mengalami keterlambatan berulang,Internet & System Load Control Slow,"1. Upgrade IT infrastructure & implement dual internet provider. 2. Regular system patching and optimization. 3. Real-time monitoring to detect latency/downtime early. 4. Apply manual Load Sheet procedure when system is slow to protect SLA.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-19%20at%2008.11.05_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/PENALTY%20LETTER%20CGK%20AND%20SUB%20STATION_Resja%20Attaya%202.pdf,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_225,NON CARGO,NON CARGO, "September 13, 2025",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK SZX,Complaint,,"Internet instability and Load Control system slowness, resulting in late Load Sheet release.","Internet instability and Load Control system slowness, resulting in late Load Sheet release.","Corrective Actions 1. Upgrade IT infrastructure & implement dual internet provider. 2. Regular system patching and optimization. 3. Real-time monitoring to detect latency/downtime early. 4. Apply manual Load Sheet procedure when system is slow to protect SLA.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-08-23-49_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_226,NON CARGO,NON CARGO, "September 13, 2025",MPA,China Airlines,CI771,,DPS,HUB 3,#N/A,Irregularity,,FIBAG/LABAG yang lebih dari 20:40 menit,#N/A,"Preventive Action : Breakdown staff already maximal to coordinate with custom and also negotiate with PT JAS staff to arrange conveyor belt but still negative due limited availability. IF we see actual condition that time are Gapura use a conveyor belt and JAS use 2 conveyor belt from 5 conveyor serviceable. Also at the beginning we made notice to passenger at arrival that will be delay delivery bag due 2 conveyor belt unserviceable.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250913-WA0105%20-%20I%20Wayan%20Budiarta_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_227,NON CARGO,NON CARGO, "September 13, 2025",Citilink,Citilink,QG9691 / QG693,,SUB,HUB 2,#N/A,Irregularity,,Report Bagasi Salah Onboard (Miss Onboard),Bge salah gerobak QG9691 salah gerobak ke QG693,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Bagasi%20Salah%20Onboard%20(Miss%20Onboard)%20Screen_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_228,NON CARGO,NON CARGO, "September 14, 2025",MPA,Srilankan Airlines,UL364 / UL365,,CGK,HUB 1,CMB CGK CMB,Compliment,,Laporan Compliment,,,"Assalamualaikum, Sore Pak MO Cc all Duman. Izin menyampaikan Apresiasi yang telah disampaikan via telpon kepada Sdr LM Nugroho dan all unit yang turut menjaga OTP pada pesawat UL hari ini, kedepan untuk UL akan disampaikan untuk arange Dedicated LM untuk UL. Daftar Dedicated LM UL akan disampaikan pada kesempatan pertama oleh AE UL. Salam Safety n OTP",Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-14-17-51-14-95_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_229,NON CARGO,NON CARGO, "September 14, 2025",Garuda Indonesia,Garuda Indonesia,GA6154,,CGK,HUB 1,UPG CGK,Complaint,Operation,"- Perubahan parking stand GA6154 tidak diikuti awareness seluruh unit secara real time. - PU sempat complain karena tidak ada petugas yang mengetok pesawat saat arrival - Porter & LM sudah standby di G69, walaupun LM mendapat info stand dari Flightradar karena pesawat yang akan LM handle bergerak ke pier 2 terlihat dari pantauan flight radar","- Perubahan stand mendadak tidak terdistribusi merata ke seluruh unit. - GFIS tidak ter-update cepat oleh Depco, menyebabkan ketidaksinkronan info. - Clash landing di Pier 2 membuat keterlambatan respons petugas.","*Mitigasi* - Permohonan maaf disampaikan ke PU - Koordinasi dilakukan dengan Depco untuk sinkronisasi data. *Corrective Action* - Prosedur Komunikasi Perubahan Stand: Depco wajib menyampaikan melalui GFIS, GTG, dan WAG secara serentak, serta harus ada acknowledge dari unit terkait.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-14-22-52-54-31_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-14-22-53-30-92_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-14-22-53-49-27_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_230,NON CARGO,NON CARGO, "September 15, 2025",Garuda Indonesia,Garuda Indonesia,GA833,,CGK,HUB 1,SIN-CGK,Complaint,Baggage Handling,"Laporan kerusakan bagasi via Instagram, Pax a.n. Fabriansyah Raja Tikho (Seat 34C). Pax klaim Tag No. GA362629 rusak, namun hasil pengecekan hanya ditemukan kerusakan pada Tag No. GA362952 (roda rusak)",Tidak ada bukti kerusakan bagasi dengan Tag No. GA362629 saat unloading & breakdown. Kemungkinan miss informasi dari Pax atau kesalahan pencatatan nomor bagasi.,"1. Konfirmasi tim checker & Avsec terkait BMC GA833/SIN. 2. Koordinasi dengan tim Baggage Service untuk follow up. 3. Penyebaran info ke WAG agar lebih teliti saat unloading. 4. Upaya hubungi Pax via nomor reservasi (nomor Singapura, tidak tersambung & tidak ada WA). 5. Koordinasi dengan Team Corcom IAS untuk minta no. telepon Pax agar dapat di-follow up Team CGK.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2009.11.15_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2009.11.14%20(1)_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2009.11.13%20(1)_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2009.11.13%20(2)_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2009.11.14_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2009.11.13_Resja%20Attaya.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_231,NON CARGO,NON CARGO, "September 15, 2025",MPA,Vietnam Airlines,VNA332,,DPS,HUB 3,SGN - DPS,Irregularity,,Pax arrival leave behind passport in Aircraft,Pax arrival report leave behind passport in Aircraft seat 37A.,"- Crew ask that 3 paxs passport keep by GH Staff. - Contact arrival staff to bring passport to Aircraft. - Passport already recived by Crew",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Pax%20arrival%20leave%20behind%20passport%20in%20Aircr_Melisa%20Zahara.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_232,NON CARGO,NON CARGO, "September 17, 2025",MPA,China Airlines,CI771,,DPS,HUB 3,TPE -DPS - TPE,Irregularity,,SHD kurang dari 30 menit,"Flight delay 18 menit dengan code : PO/0018 ( other passengers reason) si offload pax and bag. End Of Report",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20-%20I%20Wayan%20Budiarta_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/TimePhoto_20250917_153509%20-%20I%20Wayan%20Budiarta_Melisa%20Zahara.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_233,NON CARGO,NON CARGO, "September 17, 2025",Garuda Indonesia,Garuda Indonesia,GA317,,SUB,HUB 2,SUB - CGK,Irregularity,,"- Pax offload, actual onboard - Diketahui proses boarding di sistem menunjukkan kurang 4 pax dtanpa bagasi dengan seat 23J 29J 36B 36J","- pax ter offload namun actual onboard - pax tidak dapat mengikuti peerbangan GA130 CGK-DJB 17sep dikarenakan status tiket unsequen","- Melakukan proses flown manual untuk tiket sektor SUB-CGK agar dapat dilakukan reschedul ke penerbangan berikutnya untuk sektor CGK-DJB - memberikan hotel & akomodasi ke penumpang sebagai kompensasi - mereschedul tiket sector CGK-DJB ke GA126 tgl 18SEP - Memastikan setiap pax yg melewati gate saat proses boarding telah terdata & terinput dengan benar di sistem - Petugas gate merespon dan menyebutkan nama sesuai dengan sistem untuk memastikan bahwa pax yg akan boarding sesuai antara actual boardingpass dengan actual sistem - Melakukan briefing & de briefing kepada seluruh staff agar tidak terjadi case ber ulang",,Melisa,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Pax%20offload,%20actual%20onboard%20LK%20GA317_17SEP_Melisa%20Zahara.pdf",Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_234,NON CARGO,NON CARGO, "September 18, 2025",MPA,CBL,IP,,CGK,HUB 1,CGK,Irregularity,,Dilaporkan CBL-E No 33 menabrak tiang tiang service road area G07 saat sedang proses evakuasi untuk dilakukan charging dikarenakan CBL-E No 33 dalam kondisi Low BDI,Kelalaian petugas,Segera melaporkan kepada AMC onduty,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-18-06-18-21-78_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-18-06-07-46-24_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-18-06-07-34-67_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_235,NON CARGO,NON CARGO, "September 19, 2025",MPA,VietJet Air,VJ854,,CGK,HUB 1,CGK SGN,Irregularity,,"Safety shoe Avio F21 tersangkut di pintu saat disembark, penumpang sempat tertahan. Setelah pengecekan teknik/FLT, pintu dinyatakan aman dan pesawat release.","Avio sudah dipastikan ada jarak ketika menempel, sehingga tidak langsung menekan pintu. Pihak teknik melakukan inspeksi langsung di area pintu untuk memastikan tidak ada kerusakan. Hasil inspeksi dikomunikasikan ke Station Manager (SM) dan pihak terkait, serta pesawat diizinkan melanjutkan operasional.","Dilakukan pemeriksaan teknis terhadap pintu pesawat oleh FLT. Pengecekan ulang posisi avio untuk memastikan jarak aman saat docking. Koordinasi intensif antara tim ramp, teknik, dan Station Manager maskapai. Briefing tambahan kepada operator avio untuk meningkatkan kehati-hatian dalam proses mendekatkan avio ke pintu pesawat. Monitoring terhadap avio F21 guna mencegah kejadian serupa.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-58-00-93_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-55-54-96_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-55-48-28_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-54-40-91_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_236,NON CARGO,NON CARGO, "September 20, 2025",Pelita Air,Pelita Air,IP808,,CGK,HUB 1,CGK UPG,Complaint,,Diterima informasi dari Contact Center IP terkait postingan di media sosial mengenai dugaan pendodosan bagasi,Dalam proses investigasi lebih lanjut.,"Tindak Lanjut: 1. Melakukan investigasi lanjutan bersama pihak terkait (BMC, ramp, dan security). 2. Monitoring dan koordinasi dengan station MUA dan UPG untuk memastikan tidak ada klaim dari penumpang. 3. Menyusun laporan klarifikasi resmi sebagai bahan jawaban apabila ada pertanyaan dari regulator maupun penumpang. 4. Melakukan pengawasan lebih ketat terhadap proses handling bagasi untuk mencegah terulangnya isu serupa.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-20-21-20-34-95_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/VID-20250920-WA0346_Dennis%20Anggoro.mp4,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_237,NON CARGO,NON CARGO, "September 20, 2025",Pelita Air,Pelita Air,IP077,,SUB,HUB 2,#Route,Complaint,,Bagasi Salah Label,Bagasi harusnya ke cgk tetapi label ke BPN,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250920-WA0013%20-%20Achmad%20dimas_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250920-WA0015%20-%20Achmad%20dimas_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250920_091336%20-%20Achmad%20dimas_Melisa%20Zahara.png,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_238,NON CARGO,NON CARGO, "September 21, 2025",MPA,Korean Air,KE349/KE350,,CGK,HUB 1,CGK PEN ICN,Complaint,,"Telah diterima keluhan dari pihak KE (Pak Rinaldi) terkait pelanggaran safety di terminal, khususnya ditemukan personil menggunakan safety shoes yang tidak sesuai SOP. Hal ini menjadi perhatian serius menjelang Audit KE (reguler & freighter).","Masih ada personil yang belum menggunakan APD sesuai standar (khususnya safety shoes). Pengawasan lapangan kurang optimal saat sebelum handling. Disiplin individu dalam kepatuhan SOP masih rendah.","1. Briefing ulang kepada seluruh personil mengenai kewajiban penggunaan APD sesuai SOP. 2. Distribusi ulang APD standar (terutama safety shoes) oleh MU kepada seluruh personil dedicated KE. 3. MO & MG memastikan tim (LM, Operator, Porter, AIC) telah menggunakan APD lengkap sebelum mulai bertugas. 4. MQ meningkatkan pengawasan lapangan, bila ditemukan personil dengan APD tidak sesuai maka langsung diganti. 5. Monitoring harian dilakukan selama masa audit untuk memastikan kepatuhan penuh.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-21-10-02-14-96_e5d3893ac03_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_239,NON CARGO,NON CARGO, "September 23, 2025",Garuda Indonesia,Garuda Indonesia,GA319,,SUB,HUB 2,SUB-CGK (divert PLM),Irregularity,,Selisi 2 pax,NIL,"Dilakukan handcount ulang tetap total 100 pax included 1 inf. Dilakukan pencocokan manual nama pax di manifest dgn pax di pesawat.",,Attaya (OS WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_ED5B2F35950B-1_Resja%20Attaya.jpeg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_240,NON CARGO,NON CARGO, "September 24, 2025",MPA,Scoot,TR279,,CGK,HUB 1,CGK SIN,Irregularity,,"Ada keterlambatan update loadsheet karena offload pax, PIC minta manual loadsheet, tetapi akhirnya menggunakan loadsheet dari sistem, ditambah faktor ATC hold yang memengaruhi.","Proses revisi Loadsheet oleh CLC tidak segera ditindaklanjuti, sehingga terjadi keterlambatan dalam penerbitan. - PIC tetap meminta Loadsheet manual meskipun Loadsheet sistem (CMA) sudah diterbitkan dan valid, sehingga menambah waktu proses.","Ramp Coordinator & LCO memastikan setiap perubahan signifikan (offload pax & negative bagasi) segera diinformasikan ke CLC dengan konfirmasi balik agar revisi dilakukan tanpa delay. - Koordinasi lebih proaktif dengan PIC untuk memberikan penjelasan teknis bahwa Loadsheet dari sistem CMA sudah sah dan valid, sehingga kebutuhan Loadsheet manual dapat diminimalisir. - Evaluasi internal bersama CLC terkait kecepatan respon terhadap revisi Loadsheet agar dapat memenuhi standar waktu operasional.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-24-23-37-38-73_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-24-23-37-49-64_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_241,NON CARGO,NON CARGO, "September 26, 2025",Pelita Air,Pelita Air,IP088,,CGK,HUB 1,CGK SIN,Complaint,,"IP88/26Sep CGK SIN Susunan bagasi di dalam compartment tidak rapi dan tidak sejajar, beberapa bagasi ditumpuk tidak sesuai prosedur.","disebabkan oleh keterbatasan waktu saat proses loading, kurangnya pengawasan, serta kurang teliti dalam memperhatikan tata letak bagasi di dalam compartment. Faktor koordinasi antar petugas ramp/loader juga dapat memengaruhi kualitas penyusunan bagasi.","1. Briefing Ulang Petugas: Melakukan refreshment briefing kepada seluruh loader dan ramp crew terkait prosedur penyusunan bagasi yang benar (sejajar, tidak asal ditumpuk, serta memperhatikan jenis bagasi). 2. Pengawasan Lebih Ketat: Supervisor ramp memastikan pengecekan visual sebelum compartment ditutup, agar susunan bagasi sesuai standar. 3. Manajemen Waktu: Mengatur alokasi waktu loading dengan lebih baik agar petugas tidak terburu-buru dan tetap menjaga kualitas penyusunan.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-26-15-09-03-93_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-26-15-08-56-41_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-26-15-08-49-50_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_242,NON CARGO,NON CARGO, "September 27, 2025",Citilink,Citilink,QG721,,SUB,HUB 2,#N/A,Irregularity,,"QG 721 STD 15.25 ATD 15.28 mengalami keterlambatan 0003 menit dikarenakan pencarian bagasi, Penumpang sudah dihubungi via telepon 3X dimenit 15.18 dan tidak ada respon Dan penumpang baru showup 15.37",Mengalami keterlambatan 0003 menit dikarenakan pencarian bagasi,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/QG%20721%20STD%2015.25%20ATD%2015.28%20mengalami%20keterlam_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_243,NON CARGO,NON CARGO, "September 28, 2025",MPA,KLM,KL836,,DPS,HUB 3,#N/A,Complaint,,Wrongly adjust new ETD on flight KL836 22 September 2025,"Investigation 1. Gate manager wrongly updated new estimated departure time on altea DC Comments/Conclusions/Actions by DPSKKKL (Email sent to GHA and briefing conducted by GHA to all team land side handling KLM.) ROOT CAUSE : 1. PASSENGERS COMPLAINT BECAUSE THEY GET THE MASSAGE FROM KLM FOR THE NEW DEPARTURE TIME & THE NEW BOARDING TIME ARE NOT SAME WITH THE TIME THAT THEY GET FROM KLM WITH THE ACTUAL TIME IN THE AIRPORT GATE MANAGER NOT DOUBLE CHECK AGAIN BEFORE ADJUST THE NEW DEPARTUE TIME 3. PASSANGERS GET THE WRONG INFORMATION ABOUT THE FLIGHT 4. POSSIBLE MISSED FLIGHT","Action plan We apologize for the non-compliance passenger boarding process at gate. Here we report the corrective actions to prevent this from happening in the future, as follows: 1. Conduct a briefing to team regarding to avoid wrong update estimated departure time 2. Assigned supervisor for control and update new estimated departure time if any delay CORRECTIVE ACTION( 1. THE GATE MANAGER OR THE STAFF INCHARGE AT GATE HAVE TO MAKE SURE & DOUBLE CHECK ABOUT THE TIME BEFORE ADJUST NEW TIME ON THE ALTEA SYSTEM PREVENTIVE ACTION 1. SUPERVISOR UPDATE NEW ESTIMATE DEPARTURE & BOARDING TIME IF ANY DELAY GATE MANAGER HAVE TO MAKE SURE ABOUT ACTUAL TIME BLOCK OF THE AIRCRAFT BEFORE SHARE TO THE GROUP OR INFORM TO THE RAMP OR SPV ON DUTY 3. TAKE PICTURE AND SHARE ON WA GROUP FOR UPDATE NEW ETD",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Wrongly%20adjust%20new%20ETD%20on%20flight%20KL836%2022%20Sep_Melisa%20Zahara.pdf,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_244,NON CARGO,NON CARGO, "September 28, 2025",Garuda Indonesia,Garuda Indonesia,GA296,,BKS,HUB 5,#N/A,Irregularity,,"Tidak ada respon saat PIC GA296 contatc 131.950 berdasarkan laporan PIC, petugas yang duty di flops tidak ada suara yang mangggil, kondisi HT ground To Air servicable dan bervolume",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Tidak%20ada%20respon%20saat%20PIC%20GA296%20contatc%20131.9_Melisa%20Zahara.jpg,Terminal Area,Lack communication skills.,,,,Closed,,,,,,,,,NON CARGO_245,NON CARGO,NON CARGO, "September 28, 2025",Garuda Indonesia,Garuda Indonesia,GA976,,UPG,HUB 4,CGK-UPG-JED,Irregularity,,Hold Pushback DT REL RWY 03/21 SPACING INCREASED TO BE 120M DUE TO 1 CIRCUIT U/S Sedangkan di Rwy Lama tdk bisa T/O... harus di Rwy Baru namun kondisi lebih rumit karena Latest Departure Cockpit hanya s/d 13.50Z,"1. Delayed DT Re OM 308/FZ/Corverr OM-308/FZ/CORVER/ 2. Terhalang Pushback DT Notam dari UPG REL RWY 03/21 SPACING INCREASED TO BE 120M DUE TO 1 CIRCUIT U/S Dimana pesawat dipersilahkan T/O di Rwy lama 03 dengan Limited TOW 207.330kgs namun dipesawat Actual TOW 229.933kgs 3. Adanya Limited Lates Dep Cockpit Crew di 13.50z","1. Adjust Slot Departure GA976 2. Melakukan koordinasi dengan Chief Pilot GA untuk melakukan kebijakan Extend sejam dari Latest Dep 13.50z menjadi 14.50z 3. Berkoordinasi denga unit terkait Pertanggung jawaban Approve Rwy 03/21 TINDAK LANJUT INVESTIGASI Unit Safety & Quality Assurance akan melakukan investigasi lanjutan untuk menelusuri akar masalah secara menyeluruh dan menyusun langkah mitigasi berkelanjutan agar kejadian serupa tidak terulang.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA976%20pesawat%20Umroh%20belum%20Departure%20Screen_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA976%20pesawat%20Umroh%20belum%20Departure%20IMG-20_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA976%20pesawat%20Umroh%20belum%20Departure%20Notes__Melisa%20Zahara.pdf,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_246,NON CARGO,NON CARGO, "September 29, 2025",MPA,China Airlines,#N/A,,DPS,HUB 3,#N/A,Complaint,,CBL no distance with aircraft,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/CBL%20no%20distance%20with%20aircraft_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_247,NON CARGO,NON CARGO, "September 30, 2025",Garuda Indonesia,Garuda Indonesia,GA325,,SUB,HUB 2,SUB-CGK,Irregularity,,Pintu pesawat GA325/30sep dibuka lagi setelah door close atas ijin capt,Pintu pesawat dibuka lagi setelah door close,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/GA325%20SUB-CGK%20IMG-20250930-WA0068%20-%20Daniel%20Si_Melisa%20Zahara.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_248,NON CARGO,NON CARGO, "September 30, 2025",Non Airline Case,Non Airline Case,#N/A,,DPS,HUB 3,N/A,Irregularity,,Baby stroller misloading,Baby stroller misloading,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Baby%20stroller%20misloading%20IMG-20250930-WA0009_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_249,NON CARGO,NON CARGO, "October 1, 2025",Garuda Indonesia,Garuda Indonesia,GA235,,SRG,HUB 2,SRG-CGK,Irregularity,,Tambahan delay 14 menit karena proses Pencarian bagasi di Compartment,1 Pax Noshow dengan 1Koli Bagasi dan Bagasi Harus di Offload,Segera Offload Bagasi dan Briefing Evaluasi ke Team PB untuk lebih ketat dalam melakukan Profiling Pax pada saat Check In Terutama Pax Group,,PURWADI,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-10-01%20at%2008.24.36%20(1)_Purwadi%20Srg.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-10-01%20at%2008.26.03_Purwadi%20Srg.jpeg,General,,,GROUND TIME,,Closed,,,,,,,,,NON CARGO_250,NON CARGO,NON CARGO, "October 1, 2025",Garuda Indonesia,Garuda Indonesia,GA820,,CGK,HUB 1,CGK KUL,Complaint,,"Pada penerbangan GA820/PK-GNN tanggal 01 Oktober 2025 dengan rute CGK–KUL, pihak station KUL menyampaikan temuan bahwa pada saat tiba di KUL, compartment 1 door sempat terhalang oleh bagasi yang jatuh dan safety net dalam kondisi terlepas.","1. Penataan bagasi di CGK belum optimal sehingga salah satu bagasi bergeser dan jatuh. 2. Pemasangan safety net tidak terkunci sempurna. 3. Final check sebelum penutupan pintu compartment di CGK tidak mendeteksi kondisi tersebut.","1. Melakukan briefing ulang kepada seluruh tim load controk CGK terkait prosedur penataan bagasi yang aman dan stabil. 2. Memastikan seluruh safety net terkunci sempurna sebelum penutupan pintu compartment. 3. Mewajibkan final double check sebelum pintu compartment ditutup.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-01-18-51-28-99_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_251,NON CARGO,NON CARGO, "October 1, 2025",Garuda Indonesia,Garuda Indonesia,GA718,,DPS,HUB 3,DPS-MEL,Irregularity,,- 01 Electric Wchr tidak bisa muat di bulk Compt karena berat melebihi kapasitas bagasi akhirnya di Offload,"- E-WCHR diperlukan oleh penumpang utk di bawa ke boarding gate sehingga berdampak pada proses pemuatan ke Bulk. - W-WCHR tidak bisa dinaikan ke CBL karena terlalu berat - E-wchr seharusnya di muat pada ULD khusus dan memerlukan waktu lebih","- Menginformasikan ke stasiun tujuan terkait Irreg yang terjadi dan untuk disampaikan permohonan maaf pada saat tiba di MEL - E-wchr akan OB pada penerbangan berikutnya. - E-Wchr akan dikirm langsung ke alamat rumahnya.",,I Nengah Wiadnyana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF33292F3-30D4-4126-9958-CCABE3A2352D%7D&file=Occurence%20Report%20GA718%2001Oct%2025_I%20Nengah%20Wiadnyana.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-10-02%20at%2011.18.58_I%20Nengah%20Wiadnyana.png,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_252,NON CARGO,NON CARGO, "October 1, 2025",Garuda Indonesia,Garuda Indonesia,GA718,,DPS,HUB 3,DPS-MEL,Irregularity,,"Delay 62 OPERATIONAL REQUIREMENTS / Bagasi WCHC offload karena berat dan tidak muat Delay 13 CHECK-IN ERROR / Check in dilakukan manual","Human Error – Staff check-in tidak menanyakan berat kursi roda, dan menimbang ulang berat wchr, hanya menginput estimasi (10 kg). Kurang Awareness SOP – Instruksi supervisor soal konfirmasi berat kursi roda tidak dijalankan.","Revisi Data Handling a. Menginformasikan kepada tim load control (DPSKOGA & DPSSVGA) mengenai ketidaksesuaian berat kursi roda untuk penyesuaian loadsheet dan dokumen. b. Melakukan offload kursi roda sesuai keputusan bersama tim terkait. c. Menyampaikan informasi kepada penumpang dan pendamping mengenai kondisi kursi roda serta memastikan kebutuhan mobilitas penumpang tetap terpenuhi di area kedatangan",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BD5670FE5-9D37-492C-A9D7-A7A343C42492%7D&file=2.%20Occurence%20Report%20GA718%2001Oct%2025%20-%20Wiadnyan_Agatha%20Tridaryanti.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_253,NON CARGO,NON CARGO, "October 3, 2025",Garuda Indonesia,Garuda Indonesia,GA880,,DPS,HUB 3,DPS-NRT,Irregularity,,Boarding Proses,"- Pax tidak teridentifikasi oleh system pada saat boarding dan lolos sampai pesawat - Kurangnya koordinasi dan crosscheck antara petugas gate dengan cabin crew saat proses pengecekan di pesawat","1. Melakukan verifikasi ulang pada history record system untuk memastikan tidak ada kejanggalan status boarding passenger 2. Melakukan check in ulang pada system dan menginformasikan kepada stasiun tujuan untuk menyesuaikan Maifest arrival",,I Nengah Wiadnyana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B2BB83F56-5555-4244-BC55-4879795D24C7%7D&file=Occurence%20Report%20GA880%2003%20Oct%2025_I%20Nengah%20Wiadnyana.docx&action=default&mobileredirect=true,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_254,NON CARGO,NON CARGO, "October 3, 2025",Citilink,Citilink,QG352/QG698,,SUB,HUB 2,SUB-UPG / SUB-DPS,Irregularity,,1 PC BGE OVER CARRIAGE / Bagasi Salah Muat,"- Bagasi salah muat di gerobak flight lain - Kurang aware pada saat loading bagasi ke gerobak dari team porter, maupun petugas loading master sebagai filter terakhir dengan tidak memastikan kembali label bagasi tersebut","1. Memastikan stowing bagasi dan penempatan bagasi pada gerobak sesuai dengan flight number 2. Double check pada saat reconsiliasi bagasi dengan unit terkait",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BE1A7E496-46A2-4359-9F6B-D869854EB397%7D&file=1.%20IRREG%20REPORT%20QG692-352%2003OCT2025%20-%20Achmad_Agatha%20Tridaryanti.docx&action=default&mobileredirect=true,Apron Area,,Qualified Competencies (Apron),,,Closed,,,,,,,,,NON CARGO_255,NON CARGO,NON CARGO, "October 3, 2025",Citilink,Citilink,QG725,,SUB,HUB 2,SUB-CGK,Irregularity,,Pintu after compt QG 725 blm di tutup sampai anti collision light menyala,Human Error,"Petugas avsec park stand 6 berlari ke arah pesawat yang berada di parking stand 7 menginfokan bahwa pintu compartment after belum ditutup dan pintu compartment ditutup",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Screenshot_20251003_155348_WhatsApp%20-%20okty_Agatha%20Tridaryanti.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_256,NON CARGO,NON CARGO, "October 3, 2025",Garuda Indonesia,Garuda Indonesia,GA611,,UPG,HUB 4,UPG-CGK,Irregularity,,Delayed DT PK-GFR Pirep On CRZ Vib On Eng Indicating Blank A/V Stts Delared AOG RE OM451/FZ,Technical,"1. Apologize to Pax Announce delay by public announce AP. 2. Informasi delay by PIB 3. Service snack n Mineral Water 4. Hot Meals 5. Voucher Kompensasi 300K",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/4.%20Delay%20mngmnt%20GA611%2003Okt2025%20-%20Parveen%20Alm_Agatha%20Tridaryanti.pdf,General,,,Delay Technical ,,Closed,,,,,,,,,NON CARGO_257,NON CARGO,NON CARGO, "October 3, 2025",Citilink,Citilink,QG175,,SUB,HUB 2,SUB-CGK,Irregularity,,Over capacity power bank reject by avsec,Over capacity Power bank,rejected by avsec,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20QG175%20-%20SUB%20CGK_Agatha%20Tridaryanti.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_258,NON CARGO,NON CARGO, "October 3, 2025",Non Airline Case,Non Airline Case,#N/A,,DPS,HUB 3,DPS,Irregularity,,Penyalah gunaan pas oleh pegawai TAD Finfleet,"Sehubungan dengan adanya penindakan atas barang impor serta dugaan terjadinya tindak pidana di bidang kepabeanan yang melibatkan Sdr. MRG (ULD Control di PT Gapura Angkasa) berdasarkan Surat Bukti Penindakan nomor SBP-121/MANDIRI/KBC.1301/2025 tanggal 16 September 2025.","Saudara bersangkutan diminta untuk menghadap kepada pejabat fungsional PBC Ahli Pertama Penyidikan pada KPPBC Tipe Madya Pabean Ngurah Rai. Perihal : Konfirmasi dan permintaan keterangan atas dugaan terjadinya pelanggaran di bidang kepabeanan.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Penyalahgunaan%20Pass%20-%20DPS%20IMG-20251007-WA0019_Melisa%20Zahara.jpg,General,,,Procedure Competencies,,Closed,,,,,,,,,NON CARGO_259,NON CARGO,NON CARGO, "October 4, 2025",Pelita Air,Pelita Air,IP310,,CGK,HUB 1,CGK PLM,Complaint,,"Selamat pagi Pak @⁨+62 813-1312-3371⁩ Mas @⁨+62 878-8733-9320⁩ , mohon dibantu terkait komplain yang diarahkan kepada petugas boarding gate 25 pada penerbangan IP 310 (CGK-PLM) 04-OCT-25 pukul 06:50. 1. Pax atas nama Mr MUHAMMAD BRAMANTYO menghubungi Contact Center via WhatsApp pada pukul 04 Oct 2025 06:28:35. 2. Pax komplain dan menginformasikan "" saya dibentak2 tadi karena bagasi sy yg seharusnya bisa masuk ukuran kabin malah disuruh check in dengan alasan penuh. dan ketika saya cek di dalam kabin ternyata kabin untuk tas banyak yang kosong. sy merasa tidak dihargai dan dibohongi. sy harap petugas cewek yg pake hijab hijau itu ditindak dengan sangat tegas, karena sayang saja, maskapai sebagus pelita bisa dirusak oleh suatu individu itu. sy tunggu tindaklanjutnya, jika tidak ada sanksi tegas ke petugas itu sy akan bersurat dan juga akan membuka ruang ke media nasional. terima kasih"". 3. Pax meminta petugas untuk diberikan SP "" sy tunggu surat spnya untuk petugas cewe yg ngurusin boarding di jam tersebut gate 25. sy tunggunya atau sy propose meeting dari itjen saya ke kepala audit internal pertamina atau pelita"" 4. Team Leader telah menghubungi CS CGK untuk menanyakan kronologinya dan mendapatkan informasi dari CS CGK ""Headtrack pesawat yg penuh mba, karna pax nya full jadi kita Sweeping"". "" Paxnya bawa tas ransel sama koper, jd yg disweeping kopernya"". PNR: CUXESO No. HP: 085251903606 Email: muhammad.bramantyo@kemenkopmk.go.id Terima kasih 🙏🏻","Komunikasi petugas ke penumpang tidak berjalan dengan baik, menimbulkan kesan “dibentak” dan tidak dihargai. Perbedaan persepsi antara kebijakan cabin baggage limitation dengan ekspektasi penumpang. Penumpang sensitif karena kapasitas kabin terlihat masih ada ruang kosong","1. Melakukan investigasi awal dengan menghubungi CS CGK untuk memastikan kronologi. 2. Petugas yang bersangkutan dipanggil untuk klarifikasi dan diberikan pembinaan terkait attitude, communication skill, dan tata cara penyampaian informasi kepada penumpang. 3. Menginstruksikan briefing tambahan kepada seluruh petugas boarding terkait standar komunikasi, penjelasan persuasif, serta sikap pelayanan agar tidak terjadi kesalahpahaman serupa. 4. Menyusun laporan resmi kepada manajemen untuk menjadi bahan monitoring dan evaluasi. 5. Customer Service akan menindaklanjuti penumpang dengan komunikasi langsung (telepon/email) untuk menyampaikan permintaan maaf, klarifikasi, serta jaminan perbaikan layanan.",,Dennis,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-04-09-22-54-69_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_260,NON CARGO,NON CARGO, "October 5, 2025",MPA,Wings Air,IW1625,,DJJ,HUB 4,DJJ-NBX,Irregularity,,Pax Offload dikarenakan bge over size ( bukan buat untuk dicabin ) pesawat yang digunakan ATR72,"kebijakan airline penumpang joining dari ( Jayapura ) tidak mendapat jatah bagasi , dan tidak boleh di swiping di gate",Mengembalikan ke counte mengingat tidak adanya perwakilan dari Airline Guna meberikan kebijakan,,Tulus Adiwibowo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Bge%20yang%20dipermasalahkan_Operation%20DJJ.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_261,NON CARGO,NON CARGO, "October 5, 2025",Garuda Indonesia,Garuda Indonesia,GA536,,CGK,HUB 1,CGK BDJ,Complaint,,Bagasi DJ yasmin tertinggal di cgk,Bagasi tersebut ex Ga075/TKG Ata 1731 conx GA536/BDJ std 1820,"Info Pak Eko/KB Bagasi masuk ke arvl hall, Sudah diusahakan dikirim ke pswt tapi sdh door closed, Bagasi akan dikirim esok first flt ke BDJ GA530/6 Okt std 0635/Eta 0935 -- Re info Ramp incharge GA536 (Std 18.20Lt) atas nama Rajab, bagasi tsb ex transit GA075. Pukul 18.22 info dari baggage handling ada 1 koli bagasi tambahan ex GA075. Pukul 18.22 pswt door close. Pukul 18.25 bagasi tsb tiba di pswt dan petugas ramp meminta ijin ke captain tapi karena sudah mendapat clearence pushback jadi di tolak oleh PIC. Pukul 18.26 acft pushback.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-05-23-04-10-67_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-05-23-04-14-46_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_262,NON CARGO,NON CARGO, "October 5, 2025",MPA,Batik Air Malaysia,OD363,,PLM,HUB 5,PLM-KUL,Irregularity,,swp bge at the aircraft dt full pax,Tidak di lakukan proses sweeping bagasi sebelum boarding,"Dilakukan proses sweeping bge 60 menit sebelum std, 30 menit sblm std semua proses sweeping bge sdh clear",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Form%20Lion%20Air%20-%20Surat%20Perbaikan%20Handling%20GH%20P_Agatha%20Tridaryanti.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Kronologis_Agatha%20Tridaryanti.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Occurence%20Report_Agatha%20Tridaryanti.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_263,NON CARGO,NON CARGO, "October 5, 2025",MPA,Scoot,TR269,,CGK,HUB 1,CGK SIN,Irregularity,,"Telah diterima laporan dari pihak maskapai bahwa pada pesawat 9V-TRV setelah penerbangan TR269 tanggal 05 Oktober 2025 dari CGK, ditemukan headset panel tidak tertutup sempurna saat tiba di SIN. Pihak maskapai meminta dilakukan investigasi terkait apakah petugas headset telah menutup panel tersebut dengan benar sebelum pesawat dilepas.","Berdasarkan keterangan dari petugas headset dan marshaller, panel telah ditutup setelah headset dilepas, namun potensi serta kemungkinan kait (latch) tidak terkunci sempurna karena adanya getaran atau posisi penutup yang kurang sejajar.","Melakukan briefing kepada seluruh petugas headset mengenai pentingnya memastikan penguncian panel secara penuh dan pemeriksaan visual ulang. - Pengecekan Ganda (Double Check): Ramp Coordinator melakukan pemeriksaan final terhadap penutupan panel headset saat operasi headset berlangsung. - Ramp Checklist Checklist: Menambahkan poin baru pada ramp checklist headset operation, yaitu: “Headset panel sudah tertutup dan terkunci – dikonfirmasi.” - Evidence Foto: Petugas headset diwajibkan untuk mengambil foto panel headset yang telah tertutup rapat sebagai bukti (evidence) sebelum meninggalkan pesawat - Monitoring: Dilakukan pemantauan selama 1 bulan untuk memastikan kepatuhan dan mencegah kejadian serupa terulang.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-10-10-39-07-06_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_264,NON CARGO,NON CARGO, "October 7, 2025",Pelita Air,Pelita Air,IP351,,PDG,HUB 5,PDG-CGK,Irregularity,,"saat penanganan pesawat IP351/07/PK-PWJ/PDG-CGK, dimana terdapat hanya 1 petugas Cleaning service dan bantuan 1 orang dari petugas Ramp",2 petugas cleaner yang terlambat masuk kerja dan 1 orang yg lain sakit tanpa informasi pemberitahuan sebelumnya.,Briefing dan pemanggilan kepada petugas Cleaning Aircraf telah kami lakukan dan peringatan atau pembinaan akan diberikan kepada yang bersangkutan agar kejadian ini tidak berulang kembali.,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/7.%20%20IP351_Agatha%20Tridaryanti.pdf,Apron Area,,Cleanliness of GSE,,,Closed,,,,,,,,,NON CARGO_265,NON CARGO,NON CARGO, "October 7, 2025",Garuda Indonesia,Garuda Indonesia,GA980,,CGK,HUB 1,CGK JED,Irregularity,,SHEREBOL TOW BAR PATAH (GA980/07 Okt 2025),Kemungkinan adanya tekanan berlebih saat pushback awal akibat posisi permukaan apron yang sedikit tidak rata.,"Koordinasi dengan tim perawatan GSE untuk mempercepat penggantian pin yang menunjukkan tanda-tanda keausan. Pencatatan kejadian sebagai bahan evaluasi dan pencegahan kejadian serupa.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-07-21-00-33-63_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-07-20-56-48-87_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_266,NON CARGO,NON CARGO, "October 9, 2025",Citilink,Citilink,QG935,,PKU,HUB 5,PKU-BTH,Irregularity,,Operator GSE membuka Aft Doors pada saat setelah memasanga TPS di Aft doors.,Operator tidak memahami bahaya/hazard dalam membuka acft doors meskipun sudah memberikan aba-aba kepada cabin crew.,Brief operator dan semua team airside yang duty terkait prosedur membuka pintu pesawat.,,Roni Gusman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0965_Roni%20Gusman.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_0964_Roni%20Gusman.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/83821f54-2287-4693-be5b-5e6559b86878_Roni%20Gusman.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_267,NON CARGO,NON CARGO, "October 9, 2025",Garuda Indonesia,Garuda Indonesia,GA326 - GA319,,SUB,HUB 2,CGK-SUB,Irregularity,,FIBAG/LABAG yang lebih dari 20:40 menit. Bagasi bisnis class unloading campur bagasi regular,"Dari Penerbangan Cgk terdapat 1pcs bagasi bisnis yang seharusnya LDM di Hold 1, Namun ditemukan tercampur dengan bagasi ekonomi di Hold 3, Sehingga bagasi tersebut keluar dan sampai ke break down/arrival hall terakhir bersamaan dengan bagasi ekonomi","Tetap konsisten check LDM,MVT serta mendahulukan Bagasi Bisnis",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA326%20-%20GA319%20-%20CGK%20SUB%20(2)_Agatha%20Tridaryanti.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA326%20-%20GA319%20-%20CGK%20SUB_Agatha%20Tridaryanti.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_268,NON CARGO,NON CARGO, "October 10, 2025",MPA,KLM,KL9932,,CGK,HUB 1,CGK DWC,Compliment,,"Selamat malam semua. Alhamdulillah pesawat VIP PH-GOV sudah berangkat, meskipun lebih cepat 2 jam dan persiapan yg harus tiba2, semua berjalan lancar, aman dan terkendali. Saya dan tim KLM mengucapkan banyak terima kasih untuk semua yg terlibat dan tidak saya sebutkan satu-satu. Cockpit dan crew pesawat juga memberikan komplimen atas handling pesawat ini sejak landing hingga berangkat. Terima kasih sekali lagi dan penghargaan setinggi2nya dari saya dan KLM Royal Dutch Airlines. Salam, Anita Kusumawardani 🙏",-,"Selamat malam Bu Anita, Terima kasih atas apresiasinya. Kami juga mengucapkan terima kasih atas kerja sama dan koordinasi yang baik dari tim KLM. Senang bisa turut berkontribusi dalam kelancaran handling penerbangan VVIP PH-GOV hari ini. Salam hormat, 🙏",Compliment,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-10-20-11-48-35_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-10-20-11-21-48_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_269,NON CARGO,NON CARGO, "October 10, 2025",MPA,Lion Air,JT335,,PLM,HUB 5,PLM-CGK,Irregularity,,Lack of check in counter Pax JT335 (436 orang),"1. Lack of ketersediaan jumlah checkin counter mulai dari penerimaan penumpang pertama. 2. Tambahan check in counter baru tersedia ketika proses check in SAJ selesai.","Meminta Petugas check in Staff yang belum dapat counter untuk membantu label bagasi untuk mempercepat proses penerimaan bagasi.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/JT335%20PLM-CGK%20-%20Kronologis%20-%20Late%20Closed%20Coun_Agatha%20Tridaryanti.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/JT335%20PLM-CGK%20Foto%20Briefing%20Team%20JT%20-%20Gaga%20P._Agatha%20Tridaryanti.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/JT335%20PLM-CGK%20Surat%20permohonan%205%20check%20in%20cou_Agatha%20Tridaryanti.pdf,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_270,NON CARGO,NON CARGO, "October 12, 2025",Citilink,Citilink,QG 9925,,KNO,HUB 5,KNO - BTH,Irregularity,,"Pada saat Proses Boarding berlangsung, ditemukan Penumpang an. Sinta berliana Siahaan dan Rosmeri Saragih memiliki Boarding Pass dengan Seat number yang sama yaitu 21 E, petugas GS melakukan pengecekan ke dalam pesawat dan berkoordinasi dengan petugas Gate agar dilakukan pengecekan pada system diketahuai Penumpang bernama Rosmeri Saragih (Web Boarding pass) dengan kode booking AJYTXN terCancel karena belum ada proses pembayaran, kemudian penumpang tersebut diturunkan, setelah dilakukan pengecekan lebih lanjut ternyata Boarding pass tersebut Palsu (diedit) setelah dikonfirmasi kepada penumpang, ternyata penumpang juga tidak mengetahui kalau boarding passnya Palsu dan penumpang tersebut mengatakan bahwasanya ticketnya dibelikan oleh anaknya.","Petugas Gate tidak Konsisten melaksankan arahan yang telah diberikan pada saat Briefing agar mendahulukan proses Gatting boarding pass Web dan mengarahkan penumpang Web checkin untuk antri dekat dengan meja komputer pada saat boarding. Meningkatkan fungsi kontrol dari Controller.","Re-briefing petugas gate agar konsisten melaksanakan arahan arahan yang diberikan. Reminder Controller untuk memastikan proses boarding dilakukan sesuai arahan yang telah dibriefingkan.",,Ivron susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-10-12%20at%2012.30.21_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-10-12%20at%2012.30.22%20(1)_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-10-12%20at%2012.30.22_Ivron%20Susmantyo.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_271,NON CARGO,NON CARGO, "October 12, 2025",Non Airline Case,Non Airline Case,#N/A,,DPS,HUB 3,DPS,Irregularity,,"HLL 102 Stabilizer tiba-tiba tidak mau naikdak. HLL Problem,stabilizer unable to retract",HLL stabilizer unable to retract,Membuat & mengirimkan laporan form Irreg,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20HLL%20Problem%20-%20DPS%20IMG-20251012-WA0007%20-%20Pa_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20HLL%20Problem%20-%20DPS%20IMG-20251012-WA0006%20-%20Pa_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20HLL%20Problem%20-%20DPS%20IMG-20251012-WA0002%20-%20I_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/4.%20HLL%20Problem%20-%20DPS%20IMG-20251012-WA0000%20-%20I_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/5.%20HLL%20Problem%20-%20DPS%20IMG-20251012-WA0001%20-%20I_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_272,NON CARGO,NON CARGO, "October 14, 2025",Citilink,Citilink,QG991,,BKS,HUB 5,BKS-CGK,Irregularity,,Wrong Retrive nama saat print bpass,"Petugas salah retrive nama Pada saat penumpang lapor last mnt untuk print bpass. - Pax bernama Nirwan Junaedi menunjukan bpass web Dengan tgl 15 oct, namun petugas kurang memperhatikan tgl di ebpass tsb, dan memprintkan bpass dengan nama dedi/junaedi tgl 14 oct - saat proses boarding pun petugas tidak teliti saat pencocokan identitas dengan bpass,sehingga penumpang langsung masuk pesawat dan duduk. - pada saat rekonsiliasi bpass dengan seat map terdapat seat 27 B yang sudah di checlist sebelumnya - terdapat double seat 27B di pesawat, dengan nama bpass dan seat yang sama. - penumpang an Nirwan/Junaedi yang memegang bpass an.dedi/junaedi kemudian turun.disampaikan permohonan maaf kepada pax atas kejadian tsb","Breifing ke team petugas harus lebih teliti dalam pemeriksaan identitas n bpass, selalu check tgl keberangkatan di bpass -jika ada nama yang sama agar lebih detail dalam pemeriksaan PNR - konsisisten konfirmasi bpass kepada pax saat selesai checkin dengan menandai dengan stabilo di bpass terkait nama, tgl,flt no, boarding time.",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251014-WA0077_Iis%20Ismail.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251014-WA0081_Iis%20Ismail.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_273,NON CARGO,NON CARGO, "October 14, 2025",MPA,Korean Air,KE628,,CGK,HUB 1,ICN CGK,Complaint,,"Tanggal: 14 Oktober 2025 Flight: KE627 Kejadian: Terjadi disembark penumpang delay hingga ±15 menit akibat keterlambatan persiapan step car (PBS) dan pengemudinya. Ditemukan pula kesalahan handling saat penyambungan ke pintu L1 yang berpotensi membahayakan pesawat. Pihak KE menyampaikan keberatan dan akan mengajukan penalty claim.","Kurangnya keterampilan dan kehati-hatian pengemudi saat docking. 3. Tidak ada standby check serta kurangnya pengawasan lapangan","1. Investigasi internal dan briefing kepada petugas terkait. 2. Penegasan SOP kesiapan alat/driver minimal 15 menit sebelum on block. 3. Refreshment training pengemudi step car dan peningkatan supervisi. 4. Penunjukan personel berpengalaman untuk penerbangan prioritas seperti KE.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-14-23-49-37-34_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Qualified Competencies (Apron),,,Closed,,,,,,,,,NON CARGO_274,NON CARGO,NON CARGO, "October 14, 2025",Garuda Indonesia,Garuda Indonesia,GA833,,CGK,HUB 1,SIN/CGK,Complaint,,"Yth. CGKKDGA Bapak Nanang Heryana cc.Duman CGKKDGA Ibu Irwita Desi Ibu Septi Ema CGKMTGP Bapak Syailendra Bambang cc.MTO on duty Bapak Mega Chandra Berikut kami sampaikan kronologi laporan pax heavy complaint kehilangan 2 jam tangan didalam koper degan data sbb : 01. Data Pax Nama : Novikavany/Volla Flt Date : GA 833/14OCT Flt Route : SIN/CGK SOC : 35A No Tlp : 081323317777/087788438325 TN : GA287568 BW : 1/15KG CT : GY22HWX BI : YY Email : DEDIN20@gmail.com 02. Data Penerbangan bagasi C -Cls/Platinum, Fibag & Labag Station : CGK Tgl : 14 OCT 2025 Flight : GA833 Parking : G.12 Reg : PK-GNA Route : SIN/CGK ATA : 16:44 Tarikan pertama: 16:55 Tarikan terakhir: 17:07 Pax C/Y: 5/62 BC pcs/weight: 11/192 BY pcs/weigh: 66/946 B/transit: 01 Pcs B/crew : 00/00 B/rush : 00/00 Ttl pcs/weight: 77/1138 Conv. belt: 07 Total Handling: 29 Menit 03. Keluhan: - Pax complain karena 2 jam tangan merk G-SHOCK hilang didalam koper - G-Factory S/B 10145126 ( SGD 149 ) - G-Factory S/B 10145126 ( SGD 159 ) 04. Kronologis - Penumpang melapor ke CGKLL 23.37 heavy complain dikarenakan kehilangan 2 jam tangan G-SHOCK dari dalam koper - Pada saat mendarat penumpang tidak langsung melapor ke kantor Baggage Services. Melainkan setelah sesampainya di rumah dan penumpang kembali ke kantor Baggage Services pukul 23.37 - Penumpang menyampaikan bahwa beliau membeli 3 jam tangan, namun pada saat dilakukan pengecekkan di rumah hanya tinggal 1 jam tangan beserta boxnya. Dan untuk 2 jam tangan di dalam box yang lainnya hilang. - Team CGKLLGA menyampaikan permohonan maaf ke penumpang atas laporan tersebut. - ⁠Team CGKLLGA kemudian membuatkan laporan penumpang berupa Customer Feedback. - Pada saat pembuatan laporan, penumpang tidak menyampaikan ada kerusakan atas bagasi beliau. - Menurut informasi dari penumpang bahwa besok pagi 15Okt, akan mengbungi Bapak DZGA jika tidak ada itikad baik dari Garuda Indonesia. - Tim CGKLL menyampaikan kepada penumpang bahwa akan melakukan pengecekkan CCTV atas laporan beliau. - ⁠Penumpang meminta agar pada saat pengecekkan CCTV, beliau dapat diikut sertakan untuk meyakinkan beliau bahwa proses bagasi dilakukan dengan baik dan tidak ada kebohongan. - ⁠Penumpang juga merekam proses penanganan keluhan di Baggage Services dan menyampaikan bahwa akan memviralkan jika tidak ada solusi dan kompemsasi atas kehilangan tersebut. - Penumpang juga menyatakan bahwa beliau adalah istri seorang wartawan MetroTv. 17:13 bagasi masuk dari area make up ke baggage claim belt 7 17:18 bagasi sempat mutar 4 kali di belt 7 17:20 pax menggambil bagasi dari convyr belt 7 17:24 pax meninggalkan baggage claim belt 7 17:26 pax meninggalkan area custom 17:28 pax sudah berada di area money changer 17:29 pax sudah berada di area blue bird 05. Corrective Action - Berkoordinasi dengan CGKKB - ⁠Berkoordinasi dengan Avsec GP - Berkoordinasi dengan Duman GA Demikian kami sampaikan untuk diketahui dan ditindak lanjuti. Atas perhatiannya kami ucapkan terima kasih. Salam, Dwi j CGKLLGA","Penumpang complain dikarenakan kehilangan 2 jam tangan G-SHOCK - G FACTORY S/B 10145126 (SGD 149) - G FACTORY S/B 10145126 (SGD 159) Tidak ada bukti visual atau fisik (tidak ditemukan kerusakan koper), Minimnya pengawasan atau dokumentasi visual pada saat proses handling bagasi","Koordinasi lintas unit dengan CGKKB, Avsec GP, dan Duman GA untuk penelusuran lebih lanjut, termasuk pemeriksaan CCTV seluruh alur bagasi dari unloading, sorting hingga belt delivery Penyusunan laporan hasil investigasi lengkap untuk dilaporkan ke GA dan manajemen pusat sebagai bahan perbaikan sistem keamanan bagasi.",,DWI JUMANTORO - CGKLLGA,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-15-20-28-05-39_e2d5b3f32b7_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-15-20-28-13-43_e2d5b3f32b7_Dennis%20Anggoro.jpg https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_20251015_115723_WPS%20Fill%20%26%20Sign_Baggage%20Service.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_20251015_115713_WPS%20Fill%20%26%20Sign_Baggage%20Service.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_20251015_115708_WPS%20Fill%20%26%20Sign_Baggage%20Service.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_20251015_115701_WPS%20Fill%20%26%20Sign_Baggage%20Service.jpg",Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_275,NON CARGO,NON CARGO, "October 14, 2025",MPA,KLM,KL836,,DPS,HUB 3,DPS-AMS,Irregularity,,"Penumpang mengalami kejang-kejang dan pingsan di area depan Queline.",Penumpang sakit,"Team KLM segera melaporkan kejadian tersebut kepada AOCH dan Karantina untuk penanganan lebih lanjut. Penumpang kemudian dibawa ke Rumah Sakit Murni Teguh untuk mendapatkan perawatan, didampingi oleh staff AOCH dan Karantina. Team Gapura, atas instruksi dari KLM, menugaskan sdr. Niko untuk memonitor perkembangan penumpang di rumah sakit.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B8BC78518-160C-4130-BC38-F0260712E924%7D&file=KL836%20DPS-AMS%20laporan%20kejadian%20terkait%20penump_Agatha%20Tridaryanti.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_276,NON CARGO,NON CARGO, "October 15, 2025",Citilink,Citilink,QG419,,PNK,HUB 3,PNK-CGK,Compliment,,Apresiasi yg diterima dari Pelanggan Citilink pada penerbangan QG419 tgl 15 Oktober 2025.,"Terkait sikap dan pelayanan ground staff, telah memberikan pelayanan yang prima kepada seluruh penumpang.","Nama saya Tevin. Pada 15 Oktober, saya kehilangan handphone di ruang tunggu Bandara Supadio sebelum terbang ke Jakarta dengan Citilink QG 419. Setelah menginformasikan ke pramugari dan ground staff, hanya dalam waktu kurang dari 10 menit handphone saya berhasil ditemukan. Respons dan koordinasi tim ground staff, khususnya Ibu Adiba dan tim, sangat cepat dan profesional. Saya sangat mengapresiasi pelayanan luar biasa ini. Semoga Citilink terus sukses dan selalu mengutamakan kepuasan pelanggan. Terima kasih Citilink dan tim ground staff Bandara Supadio!",Compliment,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20QG419%20PNK-CGK%20%20Screenshot%202025-10-20%2013512_Melisa%20Zahara.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20QG419%20PNK-CGK%20Screenshot%202025-10-20%20135219_Melisa%20Zahara.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20QG419%20PNK-CGK%20Screenshot%202025-10-20%20135302_Melisa%20Zahara.png,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_277,NON CARGO,NON CARGO, "October 16, 2025",MPA,Korean Air,MF837,,CGK,HUB 1,XMN CGK,Irregularity,,"Seorang Porter melihat kotak cokelat Silver Queen di belakang jok kendaraan CBL, lalu melaporkan temuan tersebut ke Avsec. Kejadian ini memicu proses interogasi antara LM dan Avsec, seperti yang terlihat di foto. Ini adalah kasus kedua yang terjadi dalam dua hari.","Pelanggaran Integritas Karyawan dan lemahnya kontrol Supervisi petugas Avsec. Rendahnya integritas dan etika kerja.","Perketat Pengawasan, Tingkatkan frekuensi inspeksi mendadak (ramp check) pada kendaraan operasional (CBL) dan area kerja. Pelatihan Integritas, Berikan penyegaran wajib mengenai etika kerja, anti-gratifikasi, dan prosedur keamanan barang. Tindak Tegas, Terapkan sanksi disiplin yang konsisten bagi pelanggar untuk menciptakan efek jera.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-10-04-00-15_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-10-03-55-53_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-10-04-17-71_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Qualified Competencies (Apron),,,Closed,,,,,,,,,NON CARGO_278,NON CARGO,NON CARGO, "October 18, 2025",MPA,Scoot,TR278,,CGK,HUB 1,SIN - CGK,Irregularity,,"Temuan sebelum proses unloading dimulai (saat walk around check sebelum open door compartement), goresan pada sisi pintu AFT door compt. Flight Data : Flight No. : TR278/18Oct Reg : 9V-TRO Route : SIN - CGK STA/ATA : 19.20/19.01","Ditemukan oleh petugas Ramp Coord atas nama Sdr. Yudhistira terdapat goresan pada sisi AFT door compt,","Segera melaporkan kepada PIC, dan PIC request engineer untuk diperiksa temuan tersebut lebih lanjut.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-18-19-53-20-61_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-18-19-52-10-95_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_279,NON CARGO,NON CARGO, "October 18, 2025",MPA,Korean Air,KE628,,CGK,HUB 1,CGK ICN,Complaint,,"Telah terjadi dua pelanggaran keselamatan pada penerbangan KE 628/18Oct. ​Mobil GSE AC Car bergerak tanpa panduan light stick di jalur keluar (Exit ramp). ​Operator memindahkan GPU (Ground Power Unit) ke area Pushback saat proses dorong mundur pesawat berlangsung.","Kurangnya kesadaran dan kepatuhan prosedur keselamatan oleh operator GSE serta Avsec, tidak kooperatif, dan mengacuhkan perintah dari petugas Ramp",Meningkatkan kesadaran keselamatan bagi setiap operator GSE dan unit terkait.,,M Azhar,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-19-17-19-52-43_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_280,NON CARGO,NON CARGO, "October 18, 2025",MPA,Vietnam Airlines,VN640,,DPS,HUB 3,DPS-SGN,Complaint,,Bagasi diterima Penumpang dalam kondisi Rusak (DPR) yang mengalami Heavy Complaint,"1 Checkin agent didn’t check condition for surfboard. 2 Check in agent didn’t sign Limited Released Tag 3 Checker load Surfoard in Container.","1. If acceptance special Baggage must be sign by Paxs 2. Checked condition surfboard 3 Surfboard must be loaded in Bulk.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BD35C0DE9-6BCE-4B15-B08A-6F6143B0D7F9%7D&file=1.%20VN640%20DPS-SGN%20OCCURENCE%20REPORT%20VN640%2018OCT_Melisa%20Zahara.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20VN640%20DPS-SGN%20IMG-20251019-WA0002%20-%20Agus%20M_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_281,NON CARGO,NON CARGO, "October 19, 2025",MPA,Korean Air,KE627,,CGK,HUB 1,ICN CGK,Complaint,,Terlihat adanya tumpahan oli pada area apron yang berasal dari GSE High Loader (HLL-104) saat proses unloading pesawat KE 628 pada 19 Oktober 2025.,Kebocoran pada sistem hidrolik GSE akibat kondisi seal atau selang yang sudah aus dan tidak terdeteksi saat pre-ops check.,"GSE HLL-104 diisolasi sementara untuk pemeriksaan dan perbaikan oleh teknisi. Penguatan prosedur pre-ops inspection agar kebocoran dapat diidentifikasi sebelum peralatan digunakan di apron.",,Septian Pratama / Ramp Coordinator,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-06-06-27-41_45e686c5947_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-06-06-12-27_45e686c5947_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-06-06-06-85_45e686c5947_Dennis%20Anggoro.jpg,Apron Area,,Cleanliness of GSE,,,Closed,,,,,,,,,NON CARGO_282,NON CARGO,NON CARGO, "October 19, 2025",Garuda Indonesia,Garuda Indonesia,GA870,,DPS,HUB 3,DPS-ICN,Irregularity,,"Bagasi Salah Onboard (Miss Onboard) Tadi malam sekitar pukul 00.56Lt Ramp GA870 Sdr Aries Pramudita menelpon saya via hotline ops menginformasikan bahwa ada 6 koli bagasi Bulk (5 bag Paxs, 1 bag Crew/Capt) no Bags GA409594, GA409614, GA407039, GA409793, GA410692, GA410719 (Crew Capt) destination ICN tetapi onboard di GA880 destination NRT","Memang bener saya menghandel flght GA 718,714,880 dan 870 Bgs 880 tadi itung""an di Li kirang 1 sudah termasuk 4 dari gate,terus saya info sama wiskiindia nya katanya ada 5 sistem dari gate, Saya juga udah info sama alfa itung""an tadi kurang 1 Yogi,BTT yang dapat 880 Tadi pas info gate ada 5 stowing checklist langsung tak kasih,gaada info gaada yang nyuruh narik bulk 870,terus aku tanya kamu dapat apa?880 ?yogi jawab iya nyambung 870,gaada instruksi suruh nyantolin,gaada yang ngarahin buat ditarik,dia sendiri yang nyantolin,alfa 880 juga ga info kalau itu bagsi 870",Staff di briefing & coaching dengan membuat surat pernyataan yang menyatakan yang bersangkutan akan berkomitmen agar bekerja lebih fokus dan selalu berkordinasi dan berkomunikasi dengan baik,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA870%20DPS-ICN%20Screenshot_20251019_064055_W_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA870%20DPS-ICN%20Screenshot_20251019_064130_W_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA870%20DPS-ICN%20Screenshot_20251019_064211_W_Melisa%20Zahara.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_283,NON CARGO,NON CARGO, "October 19, 2025",Citilink,Citilink,QG 715,,CGK,HUB 1,SUB - CGK,Irregularity,,"Penumpang melapor bahwa bagasinya berupa koper diterima dalam kondisi frame broken. Penumpang sudah dijelaskan terkait pergantiannya sesuai dengan prosedur namun penumpang tidak berkenan, lalu penumpang melakukan pengrusakan terhadap 1 buah PC dan 1 buah printer inventaris milik Citilink.","Penumpang melapor bahwa bagasinya berupa koper diterima dalam kondisi frame broken. Penumpang sudah dijelaskan terkait pergantiannya sesuai dengan prosedur namun penumpang tidak berkenan, penumpang hard komplain lalu merusak inventaris 1 buah PC dan 1 buah printer milik Citilink.","Leader Baggage service bersama ASO QG, MCL, DMQG, AVSEC GP sedang proses pelaporan kepada OD T1B yang selanjutnya diarahkan pihak POLRES SOEKARNO HATTA terkait kerusakan inventaris atas tindakan yg terjadi oleh pax ex QG715 Permintaan pihak CITILINK sebesar 3.500.000 kepada penumpang terkait inventaris perusahaan yg rusak dgn rincian sbb : 1. LCD monitor PC : 1.000.000 2. Printer : 2.500.000 Proses saat ini masih berlangsung di POLRES BANDARA, untuk komunikasi tahap selanjutnya",,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251019-WA0022_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251019-WA0024_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251019-WA0025_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251019-WA0026_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251019-WA0018_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251019-WA0017_Rizky%20Asser.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_284,NON CARGO,NON CARGO, "October 19, 2025",Garuda Indonesia,Garuda Indonesia,GA107,,CGK,HUB 1,PLM-CGK,Irregularity,,"Pax Becanda tentang BOM kepada Pihak SCP AP","Pada saat pemeriksaan SCP 2 Transit domestic Petugas SCP melakukan profiling dengan pax menunjukan boarding pas lanjutan dan identitas, kemudian pada saat body screening pax atas nama bapa arif djauhari di suruh oleh petugas untuk melepaskan ikat pinggang dan di simpan d baki untuk d screening, kemudian pax merasa tidak terima karena harus di lakukan berulang-ulang karena sistem screening berbunyi terus, pax yang akhirnya kesal tanpa sengaja mengatakan bahwa ""BUAT APA DIPERIKSA TERUS MENERUS KARENA SAYA TIDAK BAWA BOM TADI DI PALEMBANG TIDAK SEPERTI INI""","- Dikarenakan pax mengatakan hal mengenai BOM yang seharusnya tidak boleh di ucapkan di area bandara karena sudah ada undang-undang yang di tetapkan mengenai BOM treatment - Akhirnya pax tsb di proses oleh pihak AVSEC dan pihak Airline GA yang sedang berada di SCP di panggil serta pihak petugas boarding gate pun d panggil untuk dilakukan klarifikasi terhadap pax tersebut - Dari pihak avsec dan pihak Airline GA pax d suruh membuat kronologi dan masih di perbolehkan untuk tetap terbang dengan pengawasan petugas dari airline GA/ boarding gate",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA107%20PLM-CGK%201a7ff093-ec90-4ea2-ae2d-c926_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA107%20PLM-CGK%2097a952bb-340e-48a2-b0c0-79d3_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA107%20PLM-CGK9f4ce229-c83e-4e54-946d-b3cd3_Melisa%20Zahara.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_285,NON CARGO,NON CARGO, "October 19, 2025",Garuda Indonesia,Garuda Indonesia,GA664,,CGK,HUB 1,Cengkareng Jayapura,Irregularity,,01 Pax atas nama Waine/Damianusmr melapor di statiun Jayapura telah kehilangan uang sebesar Rp 19.000.000 di dalam bagasinya berupa tas,Penumpang ExGA313 SUB-CGK dan melanjutkan penerbangan dengan GA664 CGK-DJJ,"Berkoordinasi dengan CGKLL,DJJLL,Avsec GP dan Duman GA onduty",,Lutfi Yusuf,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Initial%20Report%20Penanganan%20Bagasi%20GA664%2019%20Okt_Lutfi%20Yusuf.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_286,NON CARGO,NON CARGO, "October 19, 2025",Garuda Indonesia,Garuda Indonesia,GA313 / GA664,,CGK,HUB 1,SUB - CGK - DJJ,Complaint,,Diterima informasi dari LL DJJ bahwa penumpang ex GA313/SUB–CGK dengan koneksi GA664/DJJ atas nama Waine/Damianusmr melaporkan kehilangan uang tunai sebesar Rp19.000.000 di dalam bagasinya.,"Hasil pemeriksaan oleh tim KB, AVSEC GP, dan MTO terhadap BMC GA664 tidak ditemukan kerusakan, pelanggaran segel, maupun indikasi irregularitas. Seluruh bagasi dalam kondisi baik saat proses loading.","1. Koordinasi lintas unit dilakukan antara CGKLL, DJJLL, AVSEC GP, dan MTO untuk memastikan kesesuaian data bagasi dan alur transfer dari SUB–CGK–DJJ. 2. Pemeriksaan rekaman CCTV dilakukan pada area BMC, conveyor, dan bay G12 untuk menelusuri proses penanganan bagasi terkait. 3. Verifikasi dokumen bagasi termasuk Baggage Tag Number, Rush Tag, dan Baggage Make Up List untuk memastikan tidak ada selisih jumlah atau colly. 4. Briefing ulang kepada petugas ramp, loading, avsec dan load master terkait prosedur penanganan bagasi transfer, khususnya yang berisiko tinggi (valuable items). 5. Investigasi lanjutan akan dilakukan setelah hasil CCTV review dan cross-check manifest diterima dari CGK dan DJJ",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-21-06-08-38-56_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-21-06-08-24-05_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-21-06-08-30-94_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-21-06-08-17-84_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,Prompt Response to Complaint Handling,,Closed,,,,,,,,,NON CARGO_287,NON CARGO,NON CARGO, "October 20, 2025",Citilink,Citilink,QG 212,,CGK,HUB 1,CGK - UPG,Irregularity,,Laporan Power Bank TerbakarPada Flight QG212//CGK-UPG PK-GLE B21,1 Buah Power Bank Terbakar di dalam pesawat (Headtrak Pesawat),"Mengamankan Area Kejadian Dan Menjaga Akses Control Area keluar masuk Cabin Pesawat - Monitor Pax di Turunkan Kembali/Disembark - Menginformasikan Ke pada Avsec Citilink Onduty. - Pax di Arahkan Ke ruangan TOCC Untuk Di mintai Keterangan Lebih Lanjut dan di bawa ke Otband Untuk di lakukan pemeriksaan lebih lanjut di dampangi dengan Avsec Citilink Sdr. Leo Dan Avsec Gapura Sdr. Nanda. - Tindakan yg di lakukan oleh Crew setelah mendapati adanya kepulan asap di bagian cabin, Setelah di cek asap tersebut Berasal dari Tas Pax A/n Enrico Dengan Seat 1 F, Lalu Cabin Crew Mengambil Tindakan Dengan Mengamankan barang Tersebut Dengan Wadah yang berisi air - Keterangan Pax Tersebut Di Dalam Tas Bagian Pocket Depan Terdapat Power bank merk SKCBO 20.000 Mah/120W, Hp Iphone 12 Mini Dan IQOS ILUMA Dan beberapa kabel data",,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251020-WA0010_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251020-WA0009_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251020-WA0029_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251020-WA0028_Rizky%20Asser.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251020-WA0012_Rizky%20Asser.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_288,NON CARGO,NON CARGO, "October 20, 2025",Non Airline Case,Non Airline Case,#N/A,,CGK,HUB 1,#N/A,Irregularity,,"insiden yang terjadi pada Senin, 20 Oktober 2025 sekitar pukul 12:30 LT, di area Terminal 3 – Gate G58. Pada saat kegiatan operasional berlangsung, conveyor belt loader (CBL) No. 042 yang sedang dimanuver oleh Load Master a.n. Rendi, mengalami benturan terhadap tembok pembatas taman di area tersebut.","Human Error: kurangnya kewaspadaan operator (LM) saat melakukan manuver di area sempit. Kurang memperhatikan jarak aman antara alat dan struktur sekitar.","Pemeriksaan menyeluruh dilakukan terhadap CBL 042 untuk memastikan alat aman dioperasikan. Perbaikan dinding taman telah dikoordinasikan dengan pihak Maintenance/Facility. Briefing ulang kepada seluruh operator alat (LM/porter) mengenai standar keselamatan berkendara di apron dan area penunjang. Monitoring rutin oleh Supervisor Airside terhadap kedisiplinan manuver kendaraan/alat di ramp area.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-16-16-07-87_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG20251020164136_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-20-16-16-01-99_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_289,NON CARGO,NON CARGO, "October 20, 2025",MPA,Thai Airways,TG436,,CGK,HUB 1,CGK - BKK,Complaint,,Petugas wchr di duga meminta tips kepada penumpang TG436/19 okt a/n Kangas/Oscar Eri dengan rute cgk-bkk-arn. Tanggal 20 okt kami terima laporan dari pihak TG bahwasanya pihak bandara mendapat komplain dari teman wanita penumpang tsb terkait layanan wchr di bandara yg meminta tips.,"1. Karna keterbatasan bahasa dari petugas wchr sehingga menimbulkan mispersepsi oleh penumpang wchr terkait permintaan tips yang di komplain dari teman wanita penumpang wchr. 2. Petugas WCHR yang dorong meninggalkan penumpang di gate atas permintaan penumpang. Pengertian penumpang staff minta dibelikan minum sebagai pengganti tips tapi kenyataannya staf wchr izin pergi untuk beli minuman buat diri sendiri.","Segera menghubungi dengan staf wchr yang menangani penumpang tersebut tentang kejadian pada saat itu, dan meminta staf tsb untuk dateng ke bandara untuk menjelaskan secara menyeluruh.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20TG436%20CGK-BKK%20WhatsApp%20Image%202025-10-20%20at_Agatha%20Tridaryanti.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20TG436%20CGK-BKK%20WhatsApp%20Image%202025-10-20%20at_Agatha%20Tridaryanti.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20TG436%20CGK-BKK%20WhatsApp%20Image%202025-10-20%20at_Agatha%20Tridaryanti.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/4.%20TG436%20CGK-BKK%20WhatsApp%20Image%202025-10-20%20at_Agatha%20Tridaryanti.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/5.%20TG436%20CGK-BKK%20WhatsApp%20Image%202025-10-20%20at_Agatha%20Tridaryanti.jpg,Terminal Area,Lack communication skills.,,,,Closed,,,,,,,,,NON CARGO_290,NON CARGO,NON CARGO, "October 21, 2025",Garuda Indonesia,Garuda Indonesia,GA647,,AMQ,HUB 4,AMQ-CGK,Irregularity,,"Pada saat Boarding, petugas Ramp ingin memasukkan terlebih dahulu barang pax seat 31C yg mana pax tsb masih di Lounge. Bagaimana segi AVSEC nya yg tidak di patuhi oleh petugas Ramp tsb? Hal ini terjadi kembali pada saat pax 08AC onboard dengan rombongannya. Petugas darat ingin memasukkan barang mereka tanpa pax tersebut hadir saat boarding. Rombongan pax 08AC boarding cukup lama sehingga mengakibatkan delay.","1. Petugas darat ingin memasukkan barang mereka tanpa pax tersebut hadir saat boarding. Rombongan pax 08AC boarding cukup lama sehingga mengakibatkan delay. 2. Petugas AVSEC membiarkan orang luar ( dalam hal ini dari Kejaksaan Negeri) tanpa pass bandara sampai di depan pintu pesawat. Mereka masuk boarding gate atau garbarata tanpa pass bandara. Hal ini tidak bisa ditolerir karena melanggar aturan yang ada. 3. Pada saat Boarding di gate terdapat petugas GA ( di Vest Birunya tertulis DM) membiarkan hal ini terjadi. 4. Delay ini diakibatkan oleh menunggu rombongan pax Kejaksaan yang terlambat masuk ke pesawat. Dan mereka mempunyai bagasi yang cukup banyak. Door Closed jam 16.22.","1. Laporan ini telah diketahui oleh PIC Capt Gazali 2. Diberikanya surat edaran NOTICE DO ke All EGM HUB, All GM Spoke, Ground Handling Staff dengan Subject : Instruksi DO Terkait Handling Cabin Baggage Penumpang Joumpa",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA647%20AMQ-CGK%20WhatsApp%20Image%202025-10-21%20at_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA647%20AMQ-CGK%20Notice%20DO.4002.OKT.2025-Bagg_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA647%20AMQ-CGK%20Screenshot%202025-10-22%20143837_Melisa%20Zahara.png,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_291,NON CARGO,NON CARGO, "October 21, 2025",Garuda Indonesia,Garuda Indonesia,GA647,,AMQ,HUB 4,AMQ-CGK,Complaint,,Complain Purser terkait penjemputan pax MAAS & cabin pax,"1. Dikarenakan assist Pax dan Barang-barang bawaan Pax tersebut keluar dari dalam pesawat. 2. Team TD mendapatkan info bahwa Pax membawa banyak tas dan bawaan di dalam cabin pesawat. Dan diminta tolong oleh ajudan untuk membantu mengambilkan barang bawaan nya dari dalam cabin pesawat. 3. Pax C Class disembark dan clear namun pax 8C belum terlihat. Lalu team TD melakukan pengecheckan dari depan pintu pesawat dan izin kepada purser, dikarenakan pax 8C tersebut belum keluar dan ternyata bawaan dari pax 8C cukup banyak dan sudah menghalangi jalan keluar penumpang pesawat. 4. Team TD diminta oleh Pax 8C dan ajudan untuk membantu menurunkan barang dan membawa barang-barang tersebut keluar dari pesawat.",Setelah barang-barang tersebut keluar dari pesawat. Team TD mendapatkan teguran keras dari Purser penerbangan GA647/AMQ. Dikarenakan assist Pax dan Barang-barang bawaan Pax tersebut keluar dari dalam pesawat.,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA647%2021OCT%20AMQ-CGK_Melisa%20Zahara.png; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA647%2021OCT%20AMQ-CGK_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA647%2021OCT%20AMQ-CGK%20IMG-20251021-WA0118%20-_Melisa%20Zahara.jpg,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_292,NON CARGO,NON CARGO, "October 22, 2025",Citilink,Citilink,QG699,,SUB,HUB 2,DPS-SUB,Compliment,,APRESIASI,"Pax QG699 10Oct2025 DPS-SUB a.n Xia Yushi seat 27F melaporkan ketinggalan di origin station Apple watch kepada team SUBLLQG Dear Citilink Management, I am writing to commend and express my deepest gratitude to one of your employees at Juanda Airport. Her professionalism, responsibility, and kindness rescued me from a stressful situation and left me with an extremely profound and positive impression of Citilink's service. Here is a summary of what happened: Date: October 10, 2025 Flight Number: QG699 (from Bali to Surabaya) Incident: During security screening at Bali Airport, I had placed my Apple Watch in a separate bin and unfortunately forgot to retrieve it afterward. I only realized my watch was missing when I was in the boarding queue. I immediately sought help from both the gate staff and the flight attendants, but the watch could not be located before takeoff. When the plane landed at Juanda Airport an hour later, I went to the baggage claim area with anxiety to seek further assistance. There, I encountered a young female staff member from your Lost and Found department (I regret that I did not get her full name). She was the best thing that happened to me throughout this entire ordeal. Her approach was exemplary: Attentive Listening: She patiently listened as I described the entire incident. Efficient Action: She promptly and accurately recorded my flight information, passport details, and a specific description of the lost Apple Watch. Proactive Communication: She asked for two of my email addresses and my Instagram handle to ensure she could reach me through multiple channels. Excellent Coordination: She immediately and actively communicated with her colleagues at Bali Airport and, in a very short time, informed me that my watch had been found! Thoughtful Confirmation: She even sent me a photo of the watch for confirmation and assured me it would be brought over from Bali the next day, completely putting my mind at ease. Throughout the process, the calmness, empathy, and efficient problem-solving skills she demonstrated transformed what could have been a frustrating and anxious experience into one that made me feel reassured and deeply grateful. An employee like her is your company's most valuable asset, and she truly embodies the spirit of ""service beyond duty."" I firmly believe an outstanding employee like her deserves the highest recognition from the company. If possible, please ensure my sincere thanks are passed on to her. Should you require any further information to identify her or verify the details of this matter, please feel free to contact me via email or Instagram. Once again, thank you to Citilink for fostering such an excellent team member. Sincerely,","Sebagai bentuk apresiasi atas kinerja staff Gapura, akan dilaksanakan penyerahan apresiasi kepada Shinta Dwi Bintari – Staff Lost & Found GAPURA, atas Excellent Service dalam penanganan penumpang pada penerbangan QG 699 Denpasar – Surabaya tanggal 10 Oktober 2025. Sehubungan hal tersebut diatas, bersama ini kami mengundang Bapak/Ibu untuk hadir pada: Hari/Tanggal: Rabu/ 15 Oktober 2025 Waktu : 10.00 WIB – Selesai Tempat : Ruangan Classroom Citilink (Terminal Keberangkatan 1A) Agenda : Penyerahan Apresiasi kepada Staff Gapura Sehubungan dengan agenda tersebut diatas, dimohon kehadirannya : 1. Bapak Manager Operasi dan Manager Service Citilink – SUB 2. Perwakilan Bapak/Ibu SQC & Asst. Manager Citilink SUB (Duty Pagi) 2. Perwakilan Customer Service Assistant Citlink SUB (Duty Pagi) 3. Manager Service & Manager Operasi Gapura Angkasa SUB 4. SPV Gapura Angkasa SUB 5. Perwakalian Staff Lost and Found Gapura Angkasa SUB 6. Operation Gapura Angkasa SUB Demikian undangan disampaikan, atas perhatiannya kami mengucapkan terimakasih. Salam Hormat, Heny Agustin Pratiwi Admin for SMSUBQG PT. Citilink Indonesia Station Surabaya Bandara Internasional Juanda - Surabaya",Compliment,SUTIYANI,,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_293,NON CARGO,NON CARGO, "October 22, 2025",Pelita Air,Pelita Air,#N/A,,SUB,HUB 2,ANY ROUTE,Compliment,,Pemberian apresiasi kepada petugas check in counter PELITA Air,Sdri Fazilla melakukan pelaporan LRT bagasi PELITA terbanyak,pemberian Apresiasi kepada sdri.Fazilla,Compliment,Sutiyani,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-10-22%20104236_Sutiyani.png,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_294,NON CARGO,NON CARGO, "October 22, 2025",Pelita Air,Pelita Air,IP314,,CGK,HUB 1,CGK - PLM,Irregularity,,"Pax IP104/22OCT, CGK DPS onboard IP314, CGK PLM","Pax IP104/22OCTboarding pada gate yg benar, mengambil arah arrival di rotunda yang sudah dipasang queue line dan naik kembali kearah gate IP324/22OCT yang juga sedang proses boarding","Koordinasi dengan tema PLM. Pax dikembalikan segera ke CGK Pax recovery dengan menyediakan tiket tujuan PLM CGK dan CGK DPS serta transportasi ke tempat tinggal pax",,Noorman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGIS%20IP314%2022%20OKTOBER%202025_Noorman%20..pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251022-WA0083_Noorman%20..jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251022-WA0081_Noorman%20..jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_295,NON CARGO,NON CARGO, "October 22, 2025",MPA,Japan Airlines,JL726,,CGK,HUB 1,NRT,Irregularity,,Misscollect excess baggage (Surfboard) with codeshare ticket GA at check in counter.,Misunderstood about excess baggage operating carrier rules with GA Ticket,Paging passenger as soon as possible and Collect payment at boarding gate.,,Arief Ibrahim,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_296,NON CARGO,NON CARGO, "October 22, 2025",Garuda Indonesia,Garuda Indonesia,GA297,,BKS,HUB 5,BKS-CGK,Complaint,,"Adanya trip report dari Crew GA297, masih di temukan penumpang membawa cabin tidak sesuai ketentuan yang dibawa oleh beberapa pax kedalam cabin yaitu berupa 01 koper sesuai ,01 kantong goodie bag dan handbag,terdapat juga pax membawa 01 koper,01 backpax laptop,daan 1 tas tangan pria. adapun data pax sbb : 02C/149Y petugas gate melakukan sweeping bagasi di gate berjumlah 2 koper dan 2 Stroller terlampir OHR dari crew tsb: From: Budianto Sent: 23 October 2025 07:24 To: Restu Tulus Lestari Subject: Trip Report/GA 297/BKS-CGK/22/10/2025/PK-GNH/OHR Over Baggage Kepada Yth, Ibu Restu Tulus Lestari Deputy Chief JKTCCA-1 Ditempat Dengan hormat Bersama ini saya bermaksud menyampaikan OHR pada penerbangan (UTC) : No penerbangan : GA 297 Registrasi : PK-GNH Route : BKS-CGK ETD : 09.15 ATD : 09.09 Door closed : 09.05 PAX : 04 / 151 Tanggal : 22 / 10 / 2025 Bahwa pada penerbangan ini, banyak sekali ditemukan penumpang yang membawa bagasi ke kabin pesawat yang melebihi ketentuan, baik dari aspek Jumlah, Berat, maupun Ukurannya. Ini melanggar prosedur ""One Piece of Cabin Baggage"" Policy (OM-B2. Chapter 2.1.8) Mohon segera disiapkan alat ukur bagasi di setiap Check in counter Garuda maupun di gate sebelum ke pesawat, sebagai sarana wajib, dalam memenuhi standar Safety yang tertuang dialam OM-B2 Chapter 2.1.8 tersebut. Sebagai tambahan informasi dari rekan2 di gate bahwa, bagi gate yang sudah ada alat ukurnya, pada saat ini jarang bisa di pakai karena mengalami beberapa kendala, seperti kabelnya pendek, baterai cepat habis, dlsb. Ijin usul/masukan untuk unit NL, bahwa semua bagasi berlebih yang telah sampai/lolos sampai ke gate merupakan sumber cuan yang sangat potensial. Alangkah baiknya apabila unit NL segera hadir di gate2 untuk memaksimalkan kondisi dari bagasi2 berlebih tersebut, dengan cara mewajibkan penumpang untuk membayar, sehingga bisa menjadi salah satu sumber pemasukan/revenue yang signifikan bagi perusahaan. Berikut kami sertakan dokumentasi dari screenshot OM-B Chapter 2.1.8 terkait one piece baggage procedure dan beberapa penumpang yang membawa bagasi2 kabin berlebih tersebut. Demikian informasi ini kami sampaikan atas perhatian Ibu kami ucapkan terimakasih. Hormat saya, Budianto/528530",Penumpang membawa cabin baggage dengan jumlah tidak sesuai ketentuan,"-Breifing ke Team Checkin dan Gate -Profilling Cabin bge lebih detail oleh petugas checkin,petugas wajib memeriksa bawaan cabin pax baik jumlah dan beratnya -memaximalkan sweeping bge dengan pra sweeping bge di boarding gate sebelum boarding dengan penyampaian yang sopan kepada pax, profilling juga terkait isi cabin bge tsb -Monitoring pelaksanaannya oleh Controller/Grp Leader",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B1F9BC7B6-CA45-490C-AFFD-E3DB800F3C5D%7D&file=OHR_Iis%20Ismail.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-10-24%20at%2016.06.18_Iis%20Ismail.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_297,NON CARGO,NON CARGO, "October 24, 2025",Citilink,Citilink,QG460,,SUB,HUB 2,SUB-AAP,Irregularity,,Shearbolt patah saat proses pushback QG460,Shearbolt patah,Membuat & mengirimkan laporan di form Irregularity,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/QG460%20SUB-AAP%20IMG-20251024-WA0053%20-%20Ababil%20Ab_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_298,NON CARGO,NON CARGO, "October 25, 2025",Non Airline Case,Non Airline Case,#N/A,,CGK,HUB 1,N/A,Irregularity,,"Pada 24 Oktober 2025 di stand G66, kendaraan Air Tow Tractor (ATW) yang dikemudikan oleh operator Ade menyenggol tiang stop line, menyebabkan bagian tiang penyok.","Kurangnya kehati-hatian operator saat manuver di area sempit. Kondisi area parkir yang terbatas sehingga meningkatkan risiko benturan.","Briefing ulang kepada seluruh operator mengenai kewaspadaan dan teknik manuver di area terbatas. Peningkatan pengawasan terhadap pergerakan ATW di area padat. Evaluasi ulang jalur pergerakan kendaraan di sekitar stand untuk meminimalkan risiko serupa.",,Vivin,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-25-12-51-20-00_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-25-12-51-12-01_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_299,NON CARGO,NON CARGO, "October 25, 2025",Non Airline Case,Non Airline Case,#N/A,,DPS,HUB 3,DPS,Irregularity,,Penumpang wchr terjatuh saat proses boarding di turunan avio,"Petugas tidak melakukan pekerjaan sesuai SOP (tidak melakukan pekerjaan handling wchr sesuai dengan prosedure). Staff mendorong Wchr saat jalan turunan WCHR tidak didorong dalam posisi mundur. Pada saat proses pendorongan menuju pintu pesawat melalui aviobridge, terjadi kesalahan teknik penanganan di mana kursi roda didorong sejajar ke depan dan tidak dalam posisi mundur sebagaimana prosedur yang benar ketika melalui area menurun atau sambungan aviobridge.","1. Refreshment briefing kepada seluruh petugas terkait teknik penanganan WCHR sesuai SOP, terutama pada area dengan kontur menurun atau sambungan aviobridge 2. Peningkatan pengawasan oleh Supervisor selama proses priority boarding. 3. Penekanan kembali pentingnya kepatuhan SOP untuk menjamin keselamatan dan kenyamanan penumpang berkebutuhan khusus 4. Memberikan pembinaan ke staff agar tidak mengulangi kejadian tersebut.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Pax%20di%20WCHR%20jatuh%20area%20Avio%20-%20DPS%20TimePhot_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Pax%20di%20WCHR%20jatuh%20area%20Avio%20-%20DPS%20TimePhot_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Pax%20di%20WCHR%20jatuh%20area%20Avio%20-%20DPS%20TimePhot_Melisa%20Zahara.jpg,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_300,NON CARGO,NON CARGO, "October 26, 2025",Pelita Air,Pelita Air,IP103,,DPS,HUB 3,DPS-CGK,Irregularity,,Flight IP103 /26 OCT repetitive delay due to technical reason,"DELAY : · DL43/0525 Non schdl maintenance · DL02/0042 delay d/t distruptive passanger long delay","REFF. AA.AFTER COORD WITH MOC IP103 PKPWO STILL WAITING SPARE LGCIU (1EA) AND ADIRU (2EA) VIA IP106 EA DPS 0855UTC AND NEED TIME 30 MINUTES FOR SPARE REPLACEMENT BB.OCC-FMC/790/X/2025 CHG ACFT ROT N ADJUST SCHEDULE FLIGHT TO MINIMIZE DLA 26 OCT 25 CC.VIEW A/C N CREW ROT",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20IP103%20DPS-CGK%20IMG_20251026_215709%20-%20gilih_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20IP103%20DPS-CGK%20Screenshot_2025-10-26-21-54-_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Screenshot_2025-10-26-22-07-57-76_6012fa4d_Melisa%20Zahara.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_301,NON CARGO,NON CARGO, "October 27, 2025",Non Airline Case,Non Airline Case,#N/A,,PKU,HUB 5,PKU,Compliment,,"Apresiasi dan terima kasih sebesar-besarnya atas kerja keras, dedikasi, dan support luar biasa dari seluruh tim.","Terima kasih atas pencapaian luar biasa di minggu ke-3 ini. Profesionalisme dan kekompakan PKU Team Insya Allah akan senantiasa terjaga dan konsisten, sehingga PKU dapat meraih predikat “Station – The Best of The Best from The Best.”",-,Compliment,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20PKU%20Apresiasi%20-%20WhatsApp%20Image%202025-10-27_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20PKU%20Apresiasi%20-%20Screenshot%202025-10-27%201549_Melisa%20Zahara.png,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_302,NON CARGO,NON CARGO, "October 30, 2025",Garuda Indonesia,Garuda Indonesia,GA242,,SRG,HUB 2,CGK-SRG,Complaint,,Pax GA242 a.n Christiawan Edward Kurniawan komplain dikarenakan Bagasi Priority beliau keluar di baggage claim belakangan,"Bagasi Pax a.n Christiawan Edward Kurniawan member GA Blue membeli fasilitas GPS bagasi priority loading dari CGK bercampur dengan bagasi ekonomi rombongan umroh sehingga unloading dari compartment belakangan ditarik ke breakdown area pada penarikan terakhir. Penarikan pertama 1 BCT Bag Bisnis, penarikan kedua 2 rangkaian BCT bagasi priority, penarikan terakhir 3 rangkaian BCT berisi bagasi ekonomi ada campur priority.","Petugas Baggage handling meminta kepada petugas breakdown untuk check dan mengeluarkan bagasi priority lebih dulu, dan pada penarikan terakhir bagasi tersebut ditemukan bercampur dengan bagasi ekonomi",,Huriyanto,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/SRG-Komplain%20Penanganan%20Bagasi%20Priority%20di%20SR_Huriyanto%20Srg.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_303,NON CARGO,NON CARGO, "October 31, 2025",Garuda Indonesia,Garuda Indonesia,GA616,,CGK,HUB 1,CGK-UPG,Irregularity,,Telah terjadi incident cedera kerja pada porter Rifky Ardiansyah saat proses loading bagasi transit (Zamzam) di CPT 2 GA616/30Oktober. Jari kelingking tangan kiri porter tersebut terjepit conveyor belt (CBL) ketika mengambil bagasi. Korban segera mendapat penanganan awal di Port Health Domestik dan selanjutnya dirujuk ke rumah sakit untuk pemeriksaan lanjutan (rontgen).,"Posisi kerja tangan tidak aman saat mengambil bagasi (terlalu dekat dengan alur besi CBL). Kurangnya fokus dan kelelahan petugas saat bekerja. Porter merupakan karyawan baru yang belum sepenuhnya memahami prosedur aman dalam pengoperasian CBL. Pengawasan di lapangan kurang optimal pada saat kejadian.","Menegaskan kembali kepada supervisor untuk meningkatkan pengawasan langsung saat kegiatan loading/unloading. Memastikan setiap petugas beristirahat cukup dan fit sebelum bertugas. Mengevaluasi posisi dan keamanan CBL agar tidak menimbulkan potensi jepit tangan.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/GA616%20CGK-UPG%20IMG_20251030_180521%20-%20Dennis%20An_Melisa%20Zahara.jpg,Apron Area,,Qualified Competencies (Apron),,,Closed,,,,,,,,,NON CARGO_304,NON CARGO,NON CARGO, "October 31, 2025",MPA,Korean Air,KE433,,DPS,HUB 3,ICN-DPS,Complaint,,"Last night, during the arrival of KE433 on 31 October, one of the staff members once again opened the aircraft door without receiving the confirmation signal (thumbs up) from the cabin crew.","Once deployed, the door and its components can be forcefully ejected, posing a serious risk of injury or fatality to the ground staff handling the door and others nearby. Moreover, opening the door without coordination with the cabin crew may also cause injury to the crew inside, as the handle mechanism on the interior side could strike them unexpectedly. I request that a thorough investigation be conducted immediately so that I can understand the root cause of this repeated error and receive a full report of the findings","Starting Saturday, 1 November 2025, I request the following immediate corrective actions be implemented: 1. All staff assigned to aircraft door operations must undergo retraining and practical rehearsal, to be witnessed by your management team. 2. The assigned staff must be supervised by an Operations Manager, Foreign Airline Manager, or another responsible manager for at least the next 10 days, to ensure that such an incident does not occur again. These are the short-term corrective measures I recommend. For the long-term corrective plan, we will discuss it further during the upcoming Security Meeting.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/KE433%20ICN-DPS%20WhatsApp%20Image%202025-11-03%20at%2008_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_305,NON CARGO,NON CARGO, "November 3, 2025",MPA,Thai Airways,TG434,,CGK,HUB 1,CGK-BKK,Complaint,,"Tersebarnya Video Penanganan Proses boarding TG434/CGK-BKK Tanggal 03 November 2025.","1. Bahwa benar berdasarkan hasil klarifikasi yang diberikan oleh Sdri. Melia Dwi Ardiani. S, Sdri. Yemima Hair dan Sdr. Arjun Regos Purba video pertama kali direkam oleh Sdri. Septi (Staf Airlines Thai Airways) menggunakan ponsel pribadi saat proses profiling berlangsung di area Rotunda Garbarata. 2. Bahwa benar setelah video direkam, Sdri. Septi membagikannya kepada Sdri. Yemima Hair atas permintaan pribadi. Video tersebut selanjutnya dikirimkan ke WhatsApp Group internal staf TG oleh Sdri. Yemima tanpa mempertimbangan dampak penyebaran materi sensitif tersebut. 3. Bahwa benar Sdri. Melia Dwi Ardiani. S, Sdri. Yemima Hair dan Sdr. Arjun Regos Purba mengunggah video tersebut ke Instagram Story masing-masing. Tindakan ini secara langsung menyebabkan penyebaran konten ke publik dan berpotensi menimbulkan citra negatif terhadap perusahaan serta pelanggaran privasi penumpang. 4. Bahwa benar Sdri. Melia Dwi Ardiani. S & Sdri. Yemima Hair dan Sdr. Arjun Regos Purba menyatakan bahwa pengunggahan dilakukan karena ketidakhati- hatian dan ketidaktahuan mengenai konsekuensi, bukan untuk tujuan komersial. Namun demikian, tindakan tetap merupakan bentuk pelanggaran disiplin dan kerahasiaan operasional.","REKOMENDASI 1. Kepada Sdri. Melia Dwi Ardiani. S, Sdri. Yemima Hair dan Sdr. Arjun Regos Purba diberikan sanksi yang berlaku diperusahaan. 2. Melakukan Briefing kepada petugas terkait perihal pembatasan penyebaran konten ke publik pada saat sedang bertugas.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20TG434%20CGK-BKK%20DOC-20251202-WA0018._Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20TG434%20CGK-BKK%20WhatsApp%20Image%202025-12-02%20at_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20TG434%20CGK-BKK%20INVESTIGATION%20REPORT%20CASE%20TG_Melisa%20Zahara%201.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20TG434%20CGK-BKK%2037.%20Instruksi%20DO%20Terkait%20Cod_Melisa%20Zahara%201.pdf,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_306,NON CARGO,NON CARGO, "November 4, 2025",MPA,VietJet Air,VJ855,,CGK,HUB 1,SGN-CGK,Irregularity,,"Ditemukan oleh LM saat WAC, tutup switch pintu comparmen H1 tidak tertutup rapat ex VJ855.","Berikut temuan tim LM sebelum melakukan kegiatan Unloading pada flight ex VJ855, terdapat tutup panel yg tidak tertutup rapat",Panel pintu compartment ditutup serta membuat dan mengirimkan laporan irregularity,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/VJ855%20SGN-CGK_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_307,NON CARGO,NON CARGO, "November 5, 2025",MPA,Thai Airways,TG432,,DPS,HUB 3,DPS - BKK,Irregularity,,Pada akhir proses Pushback pesawat masih posisi berbelok pada Flight TG432/05Nov25,Pada akhir proses Pushback pesawat masih posisi berbelok pada Flight TG432/05Nov25,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/TG432%20DPS%20-%20BKK%20foto%20akhir%20proses%20pushback%20tg_Melisa%20Zahara.jpeg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_308,NON CARGO,NON CARGO, "November 6, 2025",MPA,Air Busan,BX602,,DPS,HUB 3,DPS - PUS,Irregularity,,Valve Water Fill tidak tertutup sempurna pada Flight BX602/06Nov25,Valve Water Fill tidak tertutup sempurna,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/BX602%20DPS%20-%20PUS%20foto%20panel%20wst%20bx%20-%20Ajung%20Jip_Melisa%20Zahara.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_309,NON CARGO,NON CARGO, "November 6, 2025",MPA,IndiGo,6E1602,,CGK,HUB 1,CGK - BOM,Compliment,,"I would like to appreciate and thank the alertness of Mr. Wahid Harwin on 6th November on our flight 6E1602 CGK-BOM for identifying 29 passengers with fake Umrah visas at the check-in counter. I appreciate his alertness and supervisory skills, which he demonstrates daily. Thank You. Regards, Salim S",Compliment Report,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/6E1602%20CGK%20-%20BOM_Melisa%20Zahara.png,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_310,NON CARGO,NON CARGO, "November 8, 2025",Garuda Indonesia,Garuda Indonesia,GA682,,CGK,HUB 1,CGK - SOQ,Irregularity,,"SHD yang durasinya lebih dari 30 menit Kesalahan proses Check in di tanggal yang sama dengan flight yang berbeda GA682/8 Nov dan GA6824/8 Nov","Berdasarkan observasi awal dan hasil klarifikasi: 1. Petugas Chek In Menerima penumpang Ga 6824/ 8 Nov ( STD 23.55 ) Pada Tanggal 7 Nov jam 22.18 Lt 2. Bagasi untuk GA6824/08Nov (STD 23.55) sudah masuk ke make-up area sejak 22.11 LT (07 Nov). 3. Team KB berasumsi bagasi tersebut milik flight GA682/08Nov (SOQ 00.10 LT) karena waktu kedatangan dan lokasi yang berdekatan. 4. Adanya kurang koordinasi antara team check-in dan baggage make-up area dalam memastikan flight number bagasi.","1. Koordinasi dengan Team Check-in dan MTO On Duty. 2. Koordinasi dengan Loading Master untuk memastikan posisi dan status bagasi. 3. Koordinasi dengan Team Duman CGK KOGA untuk investigasi lanjutan 4. Briefing kepada staf agar lebih teliti dalam memberikan informasi ke penumpang serta memastikan sinkronisasi antara flight number dan baggage tag. TINDAK LANJUT INVESTIGASI Team Check-in bersama Team Baggage Handling akan melakukan investigasi menyeluruh untuk menelusuri akar permasalahan dan menyusun langkah mitigasi agar kejadian serupa tidak terulang.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA682%20CGK-SOQ%20INITIAL%20REPORT%20GA682%2008NOV(1_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA682%20CGK-SOQ%20982cfd92-e013-4e2d-b7b4-143e_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA682%20CGK-SOQ%2079daee95-2ff1-4434-8617-63d7_Melisa%20Zahara.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_311,NON CARGO,NON CARGO, "November 9, 2025",Citilink,Citilink,QG915,,KNO,HUB 5,CGK – KNO - CGK,Irregularity,,TINDAKAN KONTRA PRODUKTIF STAFF GATE DI FLIGHT QG-915,"1. Pada saat menerima informasi bahwa pax mempunyai minimum conecting petugas tidak melakukan profilling dan crosscheck conecting flight pax tersebut. 2. Petugas melanggar SOP aturan bagasi hand carry citilink 3. Petugas melakukan pelanggaran terkait integritas dengan menerima imbalan dari pax","1. Melakukan investigasi atas case tersebut kepada petugas yg terkait. 2. Memberikan sanksi SP3 dengan mengembalikan petugas a.n Aldo Manik kepada Vendor untuk tidak di pekerjakan lagi di PT. Gapura Angkasa Cab KNO 3. Memberikan sanksi SP2 dan Skorsing kepada petugas a.n Ali Khaidir 4. Melakukan briefing kepada seluruh petugas pelaksana terkait tindakan fraud dan integritas ( Wajib disampaikan sebagai materi BOS) 5. Back to SOP",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BDA0A4D66-1877-49C5-B4DA-82D37BF05622%7D&file=HANDLING_REPORT_IP_622[1]_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_312,NON CARGO,NON CARGO, "November 9, 2025",MPA,Thai Airways,TG434,,CGK,HUB 1,CGK BKK,Complaint,,"*Flight Data* - Flight No ​: TG434 - ​Tanggal : 18 November 2025 *​Permasalahan* - Terdapat ketidaksesuaian kategory bagasi yang tertera didalam CPM dengan kondisi aktual saat tiba di tujuan. - ​CPM TG434/18Nov untuk kontainer AKE91933TG tertera berisikan bagasi jenis BT / BY (Mixed) - ​Namun, setelah proses unloading lalu kontainer dibuka dan diperiksa, tidak ditemukan bagasi jenis BT (Transfer Baggage) di dalam kontainer tersebut, kontainer AKE91933TG hanya berisikan kontainer BY (Economy Baggage) *​Potensi Risiko:* - Kesalahan kategory / jenis bagasi yang tertera di CPM dapat mengakibatkan koper dikirim ke carouse/konveyor yang salah di destinasi tujuan (BKK).","- ​Jumlah bagasi di system yang sudah terintegrasi dengan system Check In Counte, ketika proses pembuatan data CPM (menyesuaikan jumlah koli disetiap kontainernya), pada kontainer AKE91933TG jumlah BY tidak sampai 40 pcs, hanya 27 pcs saja. - ​Staf Load Control lalu menambahkan bagasi kategori BT 13 pcs dari kontainer lainnya ke dalam sistem untuk mencocokkan agar total menjadi 40 pcs, sesuai laporan detail dari baggage make up. - Namun penyesuaian manual ini mengakibatkan CPM mencerminkan BT/BY, padahal kondisi fisik isi kontainer tersebut berbeda (hanya BY saja)","Verifikasi Silang (Cross-Verification): Penguatan prosedur verifikasi silang (rekonsiliasi) antara data sistem check in dan load control serta , Baggage Make-up Reports, dan kondisi fisik kontainer. - ​Pengawasan Tambahan: Penerapan pemeriksaan silang (Controller on duty cross-check) tambahan sebelum penerbitan CPM untuk mencegah insiden serupa.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B4F879D1E-891B-48F5-8175-DF4C530312E4%7D&file=IRREGULARITY%20REPORT%20TG434%2018NOV_Dennis%20Anggoro.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-02-16-08-55-40_e2d5b3f32b7_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_313,NON CARGO,NON CARGO, "November 10, 2025",Garuda Indonesia,Garuda Indonesia,GA875,,CGK,HUB 1,HND CGK,Complaint,,"Irregularity GA875 / 10 Nov 2025 Aircraft Reg: PK-GHD Route: HND–CGK Bay: G39 Pada saat kedatangan pukul 18.17 LT karena APU unserviceable (U/S) sehingga pesawat memerlukan GPU sebelum engine off. Namun terjadi keterlambatan respon dari petugas Cavotec GSS, menyebabkan GPU baru terhubung pada 18.27 LT, dan engine off dapat dilakukan pada 18.30 LT. Setelah mendapatkan technical clearance, garbarata dioperasikan dan terpasang pada 18.33 LT, penumpang kemudian melakukan disembarkation dengan normal",Keterlambatan koneksi GPU akibat lambatnya respon petugas Cavotec terhadap permintaan GPU di stand G39.,"Koordinasi dilakukan dengan pihak Cavotec untuk peningkatan respon dan kesiapan GPU sebelum kedatangan pesawat, khususnya untuk kasus APU unserviceable.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251110-WA0293_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251110-WA0300_Dennis%20Anggoro.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_314,NON CARGO,NON CARGO, "November 10, 2025",Pelita Air,Pelita Air,IP622,,BPN,HUB 3,CGK-BPN-UPG,Complaint,,PAX HEAVY COMPLAINT,Petugas pasasi membuka handphone disaat proses penanganan penumpang,"1. Petugas yang bersangkutan sudah meminta maaf kepada penumpang 2. Controller on duty sudah meminta maaf kepada penumpang dan mengantar penumpang sampai di garbarata. 3. Saat IP 622 landing di SUB, team Gapura SUB meminta maaf atas kejadian yang terjadi di Balikpapan. 4. GM BPN sudah menelpon penumpang tersebut untuk meminta maaf dari sisi manajemen gapura BPN. 5. Memberi surat teguran kepada staff tersebut atas kelalaian membuka hp disaat jam kerja",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF67E57E8-57CA-4412-BADE-779B48839F95%7D&file=1.%20IP622%20CGK-BPN-UPG%20HANDLING_REPORT_IP_622[1_Melisa%20Zahara.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BCD4B03FD-4E3D-4F34-B5F6-7E03ECAB3D1E%7D&file=3.%20IP622%20CGK-BPN-UPG%20%20Isi%20Percakapan%20WA_Melisa%20Zahara.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20IP622%20CGK-BPN-UPG%20WhatsApp%20Video%202025-11-1_Melisa%20Zahara.mp4,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_315,NON CARGO,NON CARGO, "November 12, 2025",Citilink,Citilink,QG430,,SUB,HUB 2,SUB - BPN,Irregularity,,Pax mabok QG430,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20QG430%20SUB%20-%20BPN%2020251112_050657488_%5BJudul__Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20QG430%20SUB%20-%20BPN%20IMG_20251112_044506%20-%20amil_Melisa%20Zahara.jpg,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_316,NON CARGO,NON CARGO, "November 12, 2025",Garuda Indonesia,Garuda Indonesia,GA512,,PNK,HUB 3,CGK-PNK,Compliment,,"Pada tgl 15/10/2025 kami bertiga ( saya dan 2 orang keluarga ) berangkat pulang menuju Pontianak dengan maskapai Garuda GA512. Saat ambil bagasi terdapat 1 koper kami rusak cukup parah 3 (tiga) dudukan roda pecah terlepas. Petugasnya dengan gercep mendatangi kami untuk periksa koper yang rusak. Kemudian petugas penanganan bagasi di Bandara Internasional Supadio dengan ramah membuat laporan dan akan diinformasikan dalam 14 hari kerja. Sorenya saya sudah diinformasi kopernya diganti baru. Dan tgl 1 November 2025 kopernya sudah saya ambil di bandara Supadio. Terima kasih kepada abang yang di foto lupa namanya atas keramahan & gercepnya dalam pelayanan. sukses dan sehat selalu","Staff atas nama Ridwansyah. Menghandle dengan baik, ramah dan menangani dengan cepat perihal case bagasi penumpang yang rusak.",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/GA512%20CGK-PNK%20WhatsApp%20Image%202025-11-13%20at%2021_Melisa%20Zahara.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_317,NON CARGO,NON CARGO, "November 15, 2025",Garuda Indonesia,Garuda Indonesia,GA564,,CGK,HUB 1,CGK–BPN,Complaint,,"Case Complaint Cabin Crew GA564 / Rute CGK–BPN / 15 Nov Pada penerbangan GA564 rute CGK–BPN tanggal 15 November 2025, cabin crew menyampaikan keluhan (Complaint) terkait adanya rombongan penumpang sebanyak 12 orang yang membawa bagasi kabin lebih dari 1 pc per pax. Selain itu, ditemukan indikasi pelanggaran prosedur keberangkatan, khususnya terkait tidak dilakukannya: 1. Sweeping bagasi kabin secara menyeluruh saat proses boarding. 2. Profiling terhadap rombongan penumpang tersebut sebelum naik pesawat dengan benar. 3. Berdasarkan hasil pemeriksaan terhadap beberapa staff, terdapat informasi bahwa salah satu anggota rombongan memberikan uang kepada petugas ramp dan petugas pasasi. Dampak 1. Penataan ulang bagasi kabin memerlukan waktu tambahan sehingga terjadinya delay. 2. Cabin crew merasa terbebani dan melaporkan kejadian sebagai pelanggaran prosedur. 3. Potensi risiko keselamatan terkait beban dan penempatan bagasi kabin.","Analisis Awal Penyebab 1. Potensi kelalaian dan kurangnya pengawasan ketat di boarding gate. 2. Ketidakpatuhan terhadap SOP sweeping dan pax profiling, terutama pada penanganan rombongan penumpang. 3. Dugaan praktik pemberian uang bisa menjadi faktor pemicu diloloskannya bagasi kabin berlebih tanpa pemeriksaan.","Rencana Tindak Lanjut 1. Melakukan pemeriksaan dan klarifikasi kepada petugas pasasi dan ramp yang bertugas pada GA564.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA564%20CGK-BPN_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA564%20CGK-BPN_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA564%20CGK-BPN_Melisa%20Zahara.jpg,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_318,NON CARGO,NON CARGO, "November 16, 2025",Garuda Indonesia,Garuda Indonesia,GA182,,CGK,HUB 1,CGK KNO,Irregularity,,"Operator BTT No. 006 (Iskandar Martadinata) dalam kondisi mengantuk saat menarik kargo GA182/16Nov CGK-KNO. Pada pukul 04.35, operator kehilangan fokus dan menabrak besi pembatas pada terowongan penghubung gedung–Garbarata G06. Mengakibatkan penyok pada pembatas dan kerusakan kipas radiator BTT.","1. Operator fatigue/mengantuk, sehingga konsentrasi menurun saat mengoperasikan BTT. 2. Kurangnya self-report dari operator terkait kondisi tubuh yang tidak fit. 3. Pengawasan kondisi operator sebelum tugas belum optimal.","1. Briefing ulang kepada seluruh operator untuk memastikan kondisi tubuh fit sebelum tugas dan wajib berhenti/istirahat bila mengantuk atau mengalami fatigue. 2. Penegasan prosedur pelaporan kepada atasan apabila kondisi tidak memungkinkan mengoperasikan peralatan dengan aman. 3. Peningkatan pemantauan oleh Controller & Group Leader terhadap kondisi operator sebelum penugasan untuk mencegah kejadian serupa.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251116-WA0034_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251116-WA0035_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_319,NON CARGO,NON CARGO, "November 17, 2025",MPA,Sriwijaya Air,SJ713,,YIA,HUB 2,YIA - UPG,Irregularity,,"DELAY D/T OVER FILL AFT LAVATORY,NEED TIME FOR CLEANED","1. Overfill pengisian air lavatory SJ713 2. Indikator pengisian air LSC tidak berfungsi 3. Komunikasi dan koordinasi GSE GP dan Ramp GH Sriwijaya tidak berjalan dengan baik","Materi Instruksi Briefing : 1. Melakukan SOP dengan baik dan benar 2. Membaca dan menjalankan instruksi yang dikeluarkan oleh kantor pusat (Notice) 3. Bekerjasama antar team agar ditingkatkan",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20SJ713%20YIA-UPG%20WhatsApp%20Image%202025-11-19%20at_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/4.%20SJ713%20YIA-UPG%20WhatsApp%20Image%202025-11-19%20at_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20SJ713%20YIA-UPG%20CamScanner%2018-11-2025%2014.29_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20SJ713%20YIA-UPG%20amtiss_maintenance.report_re_Melisa%20Zahara.pdf,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_320,NON CARGO,NON CARGO, "November 18, 2025",Garuda Indonesia,Garuda Indonesia,GA616,,CGK,HUB 1,Upg,Complaint,,"Selamat Malam ‎Yth Bapak DO ‎Cc Pak UQ / OP / US / EGM / GM ‎ ‎Berikut kami sampaikan Report Protokol melakukan Interpensi kepada petugas chek in ‎ ‎Flight Number / Date: GA 616 // UPG // 18 November 2025 ‎STD: 16.45 ‎Aircraft Reg: PK-GNH ‎Post / Gate: 15 / G48 ‎ ‎Nama Petugas: ‎Staff Check-in: Intan Ayu Septifani ‎Assistant Controller: ‎1. Anggi Andhori ‎2. Andi Rustandi ‎Controller: Eni Diandra ‎MRE: Ari Endianto ‎ ‎ ‎A. DATA PENUMPANG ‎ ‎1. Mr. Nurdika M. Naudi – Seat 6K (Business Class) ‎ ‎2. Effendi Ahmad Muslih – Seat 27J (Economy, ADC) ‎ ‎ ‎B. KRONOLOGIS KEJADIAN ‎ ‎1. Pukul 14.36 — Laporan Awal ‎ ‎Protokol atas nama James melapor ke counter check-in 21 (dilayani oleh Staff Intan). ‎ ‎Protokol membawa 1 tiket Business (pax dengan pangkat Bintang 3) dan 1 tiket Economy (ADC). ‎ ‎Staff melakukan profiling ulang dan menanyakan mengenai kepastian bagasi serta menjelaskan prosedur check-in, termasuk ketentuan bahwa ADC harus melapor ke counter jika membawa bagasi. ‎ ‎Protokol James menyetujui informasi tersebut dan menyatakan ADC akan melapor ke counter. ‎ ‎ ‎2. Pukul 15.40 — Ketegangan dengan Protokol ‎ ‎Protokol James kembali ke counter dengan 2 koper, namun pax belum tiba (ditunjukkan melalui share location). ‎ ‎Staff Intan menginformasikan bahwa koper dapat dilabel terlebih dahulu, tetapi harus di-hold hingga ADC datang untuk konfirmasi. ‎ ‎Protokol James menaikkan nada suara, meminta nomor telepon Staff Intan, dan meminta bagasi diproses tanpa kehadiran ADC. Permintaan tersebut ditolak karena tidak sesuai prosedur. ‎ ‎Protokol menolak instruksi prosedur, berbicara dengan nada tinggi, dan suasana menjadi tidak kondusif. ‎ ‎Ascont Anggi membantu menjelaskan, namun protokol tetap memaksa, bahkan mencoba masuk ke area counter dan berupaya memukul Ascont Anggi. ‎ ‎Staff Faisal menghalangi, dan protokol menarik kerah seragam Faisal. ‎ ‎Situasi semakin tidak terkendali, dan petugas Avsec dipanggil untuk menangani insiden tersebut. ‎ ‎ ‎3. Pukul 16.06 — Pembatalan Keberangkatan ‎ ‎Protokol James melapor kembali dan menyatakan bahwa kedua pax batal berangkat karena adanya panggilan mendadak ke Bangka.","C. ROOT CAUSE ‎ ‎1. Kurangnya pemahaman fungsi protokol mengenai prosedur check-in Garuda Indonesia, terutama terkait ketentuan konfirmasi bagasi untuk ADC yang belum hadir","1.Melakukan Pemanggilan Terhadap Protkol tersebut di dampingi oleh Komandan Perwakilan dari kesatuan serta dari BAIS ‎2.Di lakukan Mediasi dari Pihak Protokol ,Garuda dan Gapura ‎3.Komandan Protokol Meminta Maaf atas nama kesatuan dan Protokol atas kejadian tersebut dan di selesaikan secara kekeluargaan",,Yadi Prisindi,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251118-WA0038_ROBBY%20ZIDNI%20FAHMAN.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_321,NON CARGO,NON CARGO, "November 20, 2025",MPA,Flyadeal,#N/A,,UPG,HUB 4,UPG-JED,Complaint,,"Hello team, Our team still did not receive the manifest on umrah_f3g@flyadeal.com You need to take strict action otherwise i cannot continue service with Gapura. I informed you before no go show to be accepted.",Kindly note that we have not yet received the passenger name list for flight (UPG-JED).,"Needs Action Taken Immediately : ""I need email address from the travel agency immediately, You need to coordinate with flyadeal Umrah group and provide the manifest in the required format immediately""",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Flydeal_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Flydeal_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Flydeal_Melisa%20Zahara.jpg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_322,NON CARGO,NON CARGO, "November 21, 2025",MPA,Scoot,TR274,,CGK,HUB 1,SIN CGK,Irregularity,,"INITIAL REPORT Subject : Temuan Access Panel Aircraft Tidak Terkunci – TR274 / 21 November. Registrasi 9V-TRV","-Panel tidak tertutup/terkunci dengan baik dari station origin (SIN) - Kemungkinan terjadi human error pada saat pre-departure - Kurangnya double-check pada pre-departure exterior inspection sebelum pesawat berangkat dari origin.","4. Corrective Action (Tindakan Perbaikan)* - Panel diamankan dan dilaporkan ke engineer/airline untuk pemeriksaan lebih lanjut. - Ramp team memastikan area aman dan tidak ada potensi FOD atau loose parts. *5. Preventive / Mitigation Action* - Penguatan kembali SOP visual inspection kepada seluruh ramp staff, khususnya pengecekan panel-panel kecil. - Briefing ulang kepada tim terkait pentingnya inspeksi walk around check detail sebelum proses instalasi GSE. - Koordinasi dengan airline untuk memastikan pre-departure check di origin dilakukan lebih thorough.,",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251121-WA0152_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251121-WA0146_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_323,NON CARGO,NON CARGO, "November 21, 2025",Pelita Air,Pelita Air,IP300,,CGK,HUB 1,CGK KNO,Irregularity,,Miscounting actual pax onboard,"Staff not focus on work. Move pax when boarding started to get good trim on weight and balance chart so seat no not match with pax manifest and seat map --- 1. Unkonsisten staff tidak melakukan pencatatan/penulisan sequence number terlebih dahulu di binggo untuk pax web cki 2. Staff gate tidak focus saat proses checked boarding pass kedalam system 3. Terdapat 1 Pax IP300 terboarded di sistem seat 18C ZJGFVY Ms siti nur rohmawanti","Double check actual pax onboard on system, check small portion pf boarding passes, check manual bingo card --- 1. Melakukan coaching kepada staff yang boarding pada flight IP300 2. Memberikan hard briefing kepada seluruh staff gate yang bertugas terkait prosedur apa saja yang harus dilakukan saat boarding baik itu dalam kondisi normal sistem atau unnormal",,Noorman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGIS%20IP300%2021%20NOV%202025%20NEW_Noorman%20..pdf,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_324,NON CARGO,NON CARGO, "November 21, 2025",Garuda Indonesia,Garuda Indonesia,GA837,,CGK,HUB 1,SIN CGK,Complaint,,"Case : Terjadi keterlambatan pemasangan aviobridge GA837/21Nov SIN CGK, akibat teknisi penyambutan GMF tidak berada di lokasi ketika pesawat block on, sehingga docking tidak dapat dilakukan sesuai standar pelayanan.",Keterlambatan kehadiran teknisi GMF yang tidak stand by sebelum pesawat block on,"- Penguatan Koordinasi & Eskalasi Cepat antar unit - Lakukan eskalasi langsung jika teknisi penyambutan GMF tidak berada di lokasi dalam waktu standar. - Memastikan tidak ada “missed communication” sehingga respons lebih cepat dan terukur. - Memperkuat peran sebagai “Panglima Lapangan” dalam memonitor kesiapan aktual di stand. - Memastikan jumlah Ramp Coordinator memadai, hadir on-site sebelum kedatangan & keberangkatan pesawat. - Jika RC berhalangan hadir, segera siapkan pengganti untuk menjaga continuity pengawasan.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-22-18-42-55-51_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-22-18-42-38-07_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Preparation Before ETA,,,Closed,,,,,,,,,NON CARGO_325,NON CARGO,NON CARGO, "November 22, 2025",Pelita Air,Pelita Air,IP810,,CGK,HUB 1,CGK KDI,Irregularity,,"*Flight Information* - Aircraft Registration : PK-PWL - Aircraft Type : Airbus A320 - Flight Number : IP810 - Route : CGK → KDI - ETD : 05:50 LT - Actual Condition : Pax deplaned due to aircraft unserviceable *Summary of Incident* - Pada pukul 05:30 LT, saat proses boarding berlangsung, terjadi insiden dimana tangga teknisi (technic stair) yang digunakan untuk pengecekan dan pengisian oli APU tidak diposisikan dengan benar (tidak di tengah), sehingga menabrak dan tertancap pada pintu APU (APU door) bagian bawah ekor pesawat. Kejadian ini menyebabkan kerusakan/robekan pada pintu APU dan pesawat dinyatakan unserviceable.","Insiden terjadi karena kesalahan posisi tangga teknisi saat pengecekan APU, menyebabkan kerusakan struktural pada pintu APU dan berdampak pada keterlambatan serta penyesuaian rotasi armada. Tindakan mitigasi dan rectification telah diambil oleh tim teknis dan operasi untuk meminimalkan gangguan lebih lanjut.","MOC menerbitkan instruksi: “APU DOOR HIT BY STAIR – REQUEST CHANGE AIRCRAFT”. - OCC melakukan penyesuaian jadwal rotasi armada & crew. - PK-PWA disiapkan sebagai donor part untuk robbing APU door guna perbaikan PK-PWL.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251122-WA0028_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251122-WA0034_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251122-WA0056_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251122-WA0055_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251122-WA0057_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_326,NON CARGO,NON CARGO, "November 22, 2025",MPA,China Southern,CZ5256,,MDC,HUB 4,MDC - CAN,Complaint,,"Case CZ5256/22 Nov, 1 Pax tidak tercheck in onboard pada penerbangan CZ5256, karena kesalahan dalam pemberian Boarding Pass dan mengakibatkan pintu pesawat harus di buka kembali.","1. Passenger boarded to the aircraft without check in yet. 2. During boarding pass distribution, agent Qingsham giving wrong boarding pass to passenger name Huang/Young should be name on Boarding Pass is Chang You/Mr (Wrong Passenger). 3. When Check-In staff reprint boarding pass for Chang You/Mr (79B), Check-In staff not informed to gate staff there was wrong boarding pass taken by wrong passenger. 4. Boarding gate staff do not profiling for verification passenger document.","1. Gapura will check passenger documents and distributed it to the passenger directly (Previously, distributed by PT. APH and PT. Lintas agents). 2. Provide a comprehensive briefing to all check-in and boarding gate staff to ensure proper passenger profiling and accurate travel document verification, particularly for branch offices CGK, DPS, SUB, and MDC handling China Southern Airlines. 3. Mention passenger’s name during document verification at Check In Counter and at the Boarding Gate. 4. We will impose strict sanctions on staff who are not comply with the Gapura Procedures. Preventive Action : 1. Create Letter of Agreement for dealing with PT. APH and PT. Lintas to comply with Gapura’s Work Instructions (WI). 2. Adding some procedures in the work instructions for handling China Southern Airlines passengers in Manado. 3. Assigned one officer behind the staff of boarding pass checker and passport document inspection staff, for doing checking the bingo card as for final filter from the number and suitability of passengers entering. 4. To manage process checking passenger and travel document (boarding pass and passport) for every 5-10 passengers when entering the Aircraft.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20CZ5256%20MDC%20-%20CAN%20Versi%201%20-%20Irregularity%20Re_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20CZ5256%20MDC%20-%20CAN%20(Versi%20Revisi)%20-%20Chronolo_Melisa%20Zahara.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_327,NON CARGO,NON CARGO, "November 23, 2025",Garuda Indonesia,Garuda Indonesia,GA296,,BKS,HUB 5,CGK - BKS,Irregularity,,Towbar TPS patah saat akan handling GA296 CGK - BKS pada 23 Nov 2025 area Arrival,"Pada saat akan handling, penarikan TPS dari workshop ke parskstand, kedua ban depan TPS terbenam di bekas galian kabel Apindo, sehingga pada saat di tarik towbar patah lepas dari las an nya.operator kemudin mengganti TPS lain untuk di bawa ke pesawat. Hal ini berdampak pemasangan TPS di pintu depan terlambat.","-pemyampaiam kepada airlines -permohonan maaf kepada PIC -permohonan maaf kepada semua penumpang bussines class saat turun tangga,oleh GM langsung -perbaikan pengelasan towbar pada TPS. -penyampaian kepada team facility apindo untuk perbaikan/pengecoran di bekas galian tsb",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA296%20CGK%20-%20BKS%20Initial%20GA296%2023%20nov%20-%20iis_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%202025-11-23%2014.34.52_Bandar%20Udara%20Fatmawati_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_328,NON CARGO,NON CARGO, "November 24, 2025",Citilink,Citilink,QG669,,DPS,HUB 3,DPS - SUB,Complaint,,LACK OF BUS/SHARING GATE WITH GA/GRD TRAFFIC QZ VN – menyebabkan keterlambatan keberangkatan flight QG669,"- Keterbatasan armada bus (APB) yang kembali terjadi pada penerbangan QG669 tanggal 24 Oktober 2025 - Dari penjelasan Station DPS, pada waktu tersebut Gapura hanya dapat menyediakan 2 unit APB dari total 4 unit yang beroperasi, sementara secara bersamaan Gapura menangani tiga penerbangan (QG, Vietjet, Indigo) dengan kondisi kapasitas penumpang penuh. Kondisi ini telah menyebabkan keterlambatan dan form penalty telah disampaikan oleh Citilink.","Sehubungan dengan hal tersebut, kami memohon perhatian dan tindak lanjut dari Gapura Pusat atas hal-hal berikut: Penambahan atau penyesuaian ketersediaan armada bus (APB) di Station DPS, mengingat volume operasi dan ketergantungan proses boarding terhadap APB sangat tinggi. Evaluasi internal terhadap skema alokasi APB saat peak load khususnya pada jam keberangkatan padat.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/QG669%20DPS%20-%20SUB%20WhatsApp%20Image%202025-11-25%20at_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_329,NON CARGO,NON CARGO, "November 25, 2025",MPA,Air China,CA978,,CGK,HUB 1,PEK-CGK-PEK,Irregularity,,"Delay: 6' GE Baggage Processing Binggo MUA lebih 1 dari sistem sehingga tidak match, yang mengakibatkan: * Cabin Door Close tertahan * Door Close Compartement tertahan * Delay selama 6 menit","Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan penyebab sementara antara lain: 1. MUA menempel label kecil dari 1 bagasi yang sama ditempel di 2 binggo yang berbeda, sehingga menyebabkan indikasi bagasi terlebih 1","1. Menginfokan ke Airline di WAG terkait bagasi lebih 2. Segera mencari bagasi yang lebih & mencocokkannya dengan sistem & binggo MUA TINDAK LANJUT INVESTIGASI 1. Diketahui adanya double tempel dari 1 bagasi yang sama di binggo MUA yang berbeda 2. Segera melakukan pencarian menyeluruh dari bagasi yang lebih baik di Landside maupun di Airside 3. Dipertemukannya checker on duty, KB & SPV LL untuk klarifikasi ke staff Airline on duty",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/CA978%20PEK-CGK-PEK%20WhatsApp%20Image%202025-11-26%20a_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_330,NON CARGO,NON CARGO, "November 27, 2025",MPA,KLM,KL810,,CGK,HUB 1,CGK KUL AMS,Compliment,,"Pada tanggal 27 November 2025 Tim KLM & Gapura menerima apresiasi yang luar biasa dari Bapak Nandang, staf Kedutaan Besar Belanda di Indonesia, atas keberhasilan penanganan dan dukungan terhadap delegasi Queen Belanda (Ratu Belanda). ​Bapak Nandang secara spesifik menyampaikan terima kasih untuk ""kerja samanya"" serta ""Dukungan dan koordinasinya yg luar biasa"", menyimpulkannya sebagai ""Alhamdulillah great job, team"". ​Keberhasilan ini menunjukkan kinerja tim yang profesional dan koordinasi yang sangat baik dalam event kenegaraan.",-,-,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-27-20-15-02-03_6012fa4d4dd_Dennis%20Anggoro.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_331,NON CARGO,NON CARGO, "November 29, 2025",Garuda Indonesia,Garuda Indonesia,#N/A,,SUB,HUB 2,#N/A,Irregularity,,Avio bridge unserviceable during arrival,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Avio%20bridge%20unserviceable%20during%20arrival%20I_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Avio%20bridge%20unserviceable%20during%20arrival%20I_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_332,NON CARGO,NON CARGO, "December 1, 2025",MPA,Lion Air,JT127,,TJQ,HUB 5,TJQ-CGK,Irregularity,,1 buah BCT dengan 72 bagasi tidak teronboard.,"BCT dengan 72 bagasi yang tidak teronboard tersebut, dipindahkan (digeser) posisinya dari tempat yang biasa di posisikan, oleh personil dari Ground Handling lain. Kurangnya monitoring dan pelaksanaan baggage rekonsiliasi terhadap bagasi yang onboard oleh petugas LM.","Koordinasi dengan pihak di bandara CGK terkait left behind bagasi. Bagasi yang tertinggal diberangkatkan pada penerbangan berikutnya. Memastikan kembali bahwa seluruh area make up telah clear dan petugas LM memastikan seluruh bagasi yang sesuai tujuan dan pesawat, telah dimuat.",,Yan Ardianto,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-12-01%20at%2009.37.55_Yan%20Ardianto.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGIS%20BAGASI%20TERTINGGAL%20JT127%201%20DEC%202025_Yan%20Ardianto.pdf,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_333,NON CARGO,NON CARGO, "December 1, 2025",MPA,KLM,KL809,,CGK,HUB 1,KUL - CGK,Compliment,,"A nice compliment from our crew for the handling on KL809/810 1 Dec 2025.","""A very big compliment for the groundstaff, gate- and engenier, at CGK! They were very helpful and the communication and teamwork was excellent! Despite of our late arrival in CGK, we were able to depart very quickly after a fast turnaround!"" Well done and keep up the good work !",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20A%20nice%20compliment%20from%20our%20crew%20for%20the%20ha_Melisa%20Zahara.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_334,NON CARGO,NON CARGO, "December 4, 2025",Garuda Indonesia,Garuda Indonesia,GA074,,CGK,HUB 1,CGK TKG,Complaint,,"Terjadi keluhan bagasi Zam-Zam basah saat diterima di tujuan pada penerbangan GA074 tanggal 04 Desember 2025, pesawat PK-GFD B737-800.",Muatan bagasi tidak memiliki perlindungan berlapis sehingga cairan merembes selama proses handling (hujan deras),"1. Melakukan pengecekan ulang kondisi packing air Zam-Zam sebelum loading. 2. Memberikan briefing kepada petugas terkait penanganan bagasi khususnya disaat kondisi hujan deras",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251204-WA0356_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251204-WA0355_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251204-WA0357_Dennis%20Anggoro.jpg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_335,NON CARGO,NON CARGO, "December 4, 2025",Pelita Air,Pelita Air,IP110,,CGK,HUB 1,CGK-DPS,Irregularity,,Terjadi Double Seat di pesawat.,"1. Staff check in mencari nama Pax dengan nama Anastasia di system pada flight IP110 yang seharusnya pax di IP106. 2. Staff check in tidak teliti dalam melakukan profiling. 3. Staff gate kurang teliti dalam melakukan check identitas saat proses boarding.","1. Menurunkan pax yang tidak sesuai dengan flight nya. 2. Mengarahkan pax untuk reschedule pada flight berikutnya dan memberikan fasilitas lounge sebagai langkah recovery.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IP110%20CGK-DPS%20KRONOLOGIS%20IP110%2004%20DES%202025%20-_Melisa%20Zahara.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_336,NON CARGO,NON CARGO, "December 7, 2025",Pelita Air,Pelita Air,IP342,,CGK,HUB 1,CGK BTJ,Irregularity,,"Terjadi irregularity di mana Senpi & Peluru milik rombongan PASPAMPRES yang telah direlease oleh PIC untuk onboard tidak dimuat ke pesawat. Hal ini disebabkan keterlambatan update informasi posisi barang dari unit gate, sehingga barang masih berada di check-in counter saat pesawat telah door close dan pushback.","1. Keterlambatan penyampaian informasi posisi Senpi & Peluru dari Gate ke Ramp Coordinator/Loading Master. 2. Kurangnya monitoring dan follow-up pergerakan barang regulated dari check-in hingga loading. 3. Koordinasi lintas unit (Check-in, Gate, Ramp) tidak berjalan efektif menjelang waktu critical (boarding complete/door close).","- Prosedur khusus untuk barang spesial handling (Senpi, Peluru, PASPAMPRES duty items) wajib dibuat: - priority handling, - dedicated escort dari check-in hingga loading, - real-time update status via WAG/HT. - Controller/Leader Gate wajib melakukan update progres setiap 5 menit sampai barang berada di tangan Ramp/LM. - Ramp Coordinator & LM melakukan verifikasi fisik untuk semua barang spesial handling sebelum “boarding complete” atau minimal sebelum door close. - Check-in wajib melakukan early notification dan menyerahkan barang ke petugas gate tanpa menunggu permintaan ulang. - Briefing harian dengan melakukan kolaborasi lintas unit (Check-in, Gate, AVSEC, Ramp) untuk memastikan awareness terhadap barang barang spesial handling yang memerlukan atensi khusus",,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20IP342%20CGK-BTJ,%2007%20-12-2025%20(p_Dennis%20Anggoro.pdf",General,,,Prompt Response to Complaint Handling,,Closed,,,,,,,,,NON CARGO_337,NON CARGO,NON CARGO, "December 7, 2025",MPA,IndiGo,6E1602,,CGK,HUB 1,CGK-BOM,Irregularity,,"- Initial Report flight Indigo 6E1602 CGK-BOM delay dikarenakan adanya regulasi dari India dan recovery-nya - light 6E1602 delay","- Menunggu pesawat dari BOM - Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan penyebab sementara antara lain, Terjadinya perubahan Regulasi di INDIA","1. Menginformasikan kepada penumpang, flight 6E1602 tujuan BOM mengalami delay 2jam 30menit. 2. Order SOG berupa hotmeal.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Indigo%20Delay_Melisa%20Zahara.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_338,NON CARGO,NON CARGO, "December 7, 2025",Garuda Indonesia,Garuda Indonesia,#N/A,,SUB,HUB 2,#N/A,Irregularity,,Offload 3 pallets bags due to Aireraft Performance,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/SUB%20-%20Offload%203%20pallets%20bags%20due%20to%20Aireraft_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_339,NON CARGO,NON CARGO, "December 10, 2025",Garuda Indonesia,Garuda Indonesia,GA719,,DPS,HUB 3,MEL - DPS,Irregularity,,"Pintu pesawat (L1) bersentuhan dengan Lantai platform PBS 078PBS Kronologi Kejadian : - Pada Hari Rabu, 10 Desember 2025 saya on duty pagi dan sket handle pesawat GA 719 A/C Reg. PK- GHC, parkir di A.12 E dengan Kt. Budiana. Sekitar jam 09:30 wita saya prepare PBS 078, dan CBL 22015. - Setelah pesawat block dan wheel chock terpasang, saya bergerak maju posisikan PBS 078 di pintu penumpang depan yang dipandu oleh Security. Setelah PBS 078 sudah sesuai jaraknya dengan body pesawt saya berhenti dan turunkan stabilizer PBS 078. - Selanjutnya staff passasi naik, dan memastikan posisi lanatai PBS 078 aman dengan pintu pesawat, dan memberi sign OK. - Dan saya turun dari PBS 078, proses penumpang turun normal. Selanjutnya saya memasang atau memposisikan IPL 002 ke pintu pesawat sebelah kanan yang di pandu Controller ( Wy. Murdana). Setelah sesuai jaraknya dengan pesawat, saya info Controller On duty (Wy. Murdana) untuk monitor IPL 002 untuk proses penurunan penumpang yang menggunakan IPL, karena saya dapat sket selanjutnya QG 196-197. STA : 10:30, STD : 11:10. Parking Stand A.30. Dan selanjutnya saya ke A.30 dengan menggunakan BTT 21077 untuk handle flight QG 196-197.",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA719%20DPS%20IMG-20251210-WA0022%20-%20Ajung%20Jipi_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20GA719%20DPS%20IMG-20251210-WA0018%20-%20Ajung%20Jipi_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B23B6CD6E-31FC-4BCC-9F5B-243DF790EA54%7D&file=1.%20GA719%20DPS%20KRONOLOGIS%20PINTU%20ACCES%20NAIK%20TURU_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_340,NON CARGO,NON CARGO, "December 10, 2025",Garuda Indonesia,Garuda Indonesia,GA409,,DPS,HUB 3,DPS - CGK,Irregularity,,"- Terjadi Double Seat di pesawat - Check in error","- Petugas check-in melakukan kesalahan pada saat proses check in menggunakan nama pax, tidak menggunakan kode booking atau nomor tiket. - Petugas check in melakukan reprint boarding pass tanpa melakukan cross check history di system","- Melakukan briefing sebelum dan sesudah bekerja. - Melakukan chech-in dengan meminta kode booking dan tiket number . - Melakukan check history di system sebelum melakukan reprint boardingpass dan berkoordinasi dengan controler",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B28C324AB-A9EB-45EB-8C14-8B463C01FB34%7D&file=1.%20GA409PK-GMU%20Kronologis%20Penanganan%20GA409%2010_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_341,NON CARGO,NON CARGO, "December 11, 2025",Citilink,Citilink,QG698,,SUB,HUB 2,SUB DPS,Complaint,,Lost item at baggage,Pax complain at DPS,Req CCTV n investigate,,Amil reza p,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/eric%20alexander_Amil%20Reza%20Pahlevi.pdf,General,,,Lost Baggage Item(s),,Closed,,,,,,,,,NON CARGO_342,NON CARGO,NON CARGO, "December 12, 2025",MPA,Batik Air,6865,,BTH,HUB 5,BTH - CGK,Complaint,,"Bagasi milik penumpang tertinggal, salah masuk flight pesawat. Bagasi milik (Anggota DPR RI) a/n Bp Harris Turino Kurniawan dan Bp Rio Alexander Dondokambey, total bagasi yg tertinggal ada 3 pcs (satu koper dan dua oleh oleh), Penumpang menaiki Batik Air 6865, bagasi tertinggal dan salah masuk flight pesawat Citilink QG943",Penyebab tertinggalnya bagasi dimaksud karena petugas JOUMPA yg menghandling penumpang lupa bahwa bagasi milik pax tsb telah dititipkan di counter check in QG dan ybs baru ingat setelah last minute namun flight ID (batik) telah closed door.,"Untuk menghindari kasus yang sama kedepan petugas Joumpa yang menghandle bagasi dan penumpang akan ditangani oleh 2 orang yg berbeda sehingga bagasi tidak dititip saat ybs meng assist pax ke ruang tunggu Bandara. Sebagai upaya mempercepat penyerahan bagasi ke pax, petugas Joumpa di BTH menaikan bagasi pada penerbangan QG yg berangkat 1 jam setelah batik air ke CGK. Upaya recovery layanan yg akan kami lakukan secepatnya (besok), team kami akan menemui penumpang untuk menyampaikan permohonan maaf serta menawarkan kompensasi seperti layanan JOUMPA secara FOC atau lainnya apabila beliau berkenan. Sebagai corrective action atas case diatas, ref WA saya ke DO IAS agar dilakukan sosialisasi ke semua petugas JOUMPA di semua Cabang sebagai case awareness serta instruksikan untuk yg handling bagasi JOUMPA agar dilakukan oleh petugas yg berbeda sehingga case spt diatas tidak terjadi lagi (dilarang menitipkan bagasi milik pax Joumpa krn petugas mengantar pax ke boarding lounge/ruang tunggu) Team OS akan menerbitkan WSN utk seluruh cabang",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Bagasi%20Salah%20Terbang%20Batik%20Air%20-%20Citilink_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Bagasi%20Salah%20Terbang%20Batik%20Air%20-%20Citilink_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Bagasi%20Salah%20Terbang%20Batik%20Air%20-%20Citilink_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/4.%20Bagasi%20Salah%20Terbang%20Batik%20Air%20-%20Citilink_Melisa%20Zahara.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_343,NON CARGO,NON CARGO, "December 12, 2025",Garuda Indonesia,Garuda Indonesia,GA535,,CGK,HUB 1,BDJ-CGK,Irregularity,,Pax melapor ketinggalan 01 bh iphone 11 promax warna Gold XGA 535/12Dec di seat 35C atau jatuh di sekitar seat.,"Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan penyebab sementara adalah: Pax baru menyadari kehilangan HP tersebut setelah meninggalkan area kedatangan, dan pax tidak yakin hp tersebut di taruh di pocket seat atau jatuh di area seat.","- Koordinasi dengan Tim AVSEC GP. - Koordinasi dengan DPSLLGA. - Berkomunikasi dgn Pax dan Avsec terkait pelcakan HP tersebut",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20penumpang%20ketinggalan%20HP%20iphone%2011%20pro%20max_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20penumpang%20ketinggalan%20HP%20iphone%2011%20pro%20max_Melisa%20Zahara.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_344,NON CARGO,NON CARGO, "December 12, 2025",MPA,Scoot,TR275,,CGK,HUB 1,CGK SIN,Irregularity,,"Telah dilaporkan temuan panel pesawat pada area AFT fuselage dalam kondisi tidak tertutup dengan baik saat penanganan arrival di stasiun SIN untuk penerbangan TR275 rute CGK–SIN tanggal 12 Desember 2025 (A/C Reg. 9V-TRV). Temuan pertama kali diketahui oleh Headset Man saat proses handling kedatangan. Hingga saat ini belum terdapat dampak operasional, namun terdapat potensi risiko keselamatan. Laporan telah dicatat dalam Hazard Report No. 02266-25.","Indikasi awal disebabkan oleh panel tidak terpasang/terkunci sempurna setelah kegiatan, sehingga terbuka sebagian saat pesawat","Peningkatan awareness petugas ramp melalui penegasan pemeriksaan visual kondisi pesawat saat arrival. Penguatan checklist pre/post handling untuk memastikan tidak ada abnormality pada panel dan fuselage.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-24-18-43-21-41_45e686c5947_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_345,NON CARGO,NON CARGO, "December 13, 2025",MPA,Scoot,TR271,,CGK,HUB 1,CGK-SIN,Irregularity,,"CASE BAGASI TR271 13.12.2025 di duga BIBIT LOBSTER yg akan di selundupkan oleh penumpang Scoot. RINGKASAN KEJADIAN Pada pukul 21.03 LT, Checker make up area menginformasikan melalui WAG adanya dua koli bagasi tertahan di area rekonsiliasi bagasi Avsec, masing-masing terkait PNR IGC3UH (19 kg) dan PNR EG9TXH (21 kg), dengan indikasi terdapat bungkusan di dalam koper. Menindaklanjuti informasi tersebut, gate staff melakukan paging nama penumpang terkait, namun hingga waktu keberangkatan pesawat, penumpang tidak merespons paging, tidak hadir di gate, dan dinyatakan no-show, sehingga tidak ikut berangkat.","Penumpang terkait tidak berada di gate dan tidak merespons paging setelah ditemukannya dua koli bagasi tertahan di rekonsiliasi bagasi Avsec dengan indikasi adanya bungkusan di dalam koper. Ketidakhadiran penumpang hingga waktu keberangkatan menyebabkan penumpang dinyatakan no-show, sementara bagasi kemudian diketahui berisi benih lobster, sehingga mengindikasikan adanya ketidaksesuaian terhadap ketentuan keamanan dan kepabeanan.","1. Menerima dan menindaklanjuti informasi dari Checker make up area terkait bagasi tertahan di rekonsiliasi bagasi Avsec. 2. Gate staff melakukan paging nama penumpang terkait untuk konfirmasi keberadaan penumpang. 3. Menetapkan status penumpang sebagai no-show gate karena tidak hadir hingga waktu keberangkatan. 4. Melakukan koordinasi dengan Avsec dan Bea Cukai untuk penanganan lanjutan terhadap bagasi tertahan.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20CASE%20BAGASI%20TR271%2013.12.2025%20di%20duga%20BIBIT_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20CASE%20BAGASI%20TR271%2013.12.2025%20di%20duga%20BIBIT_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/4.%20CASE%20BAGASI%20TR271%2013.12.2025%20di%20duga%20BIBIT_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B5F31F981-77C0-45A0-9C8F-20357BDB7934%7D&file=5.%20CASE%20BAGASI%20TR271%2013.12_Melisa%20Zahara.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20CASE%20BAGASI%20TR271%2013.12.2025%20di%20duga%20BIBIT_Melisa%20Zahara.png,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_346,NON CARGO,NON CARGO, "December 14, 2025",Garuda Indonesia,Garuda Indonesia,GA072/14Dec STA 18.40 ATA 18.50 LT,,TKG,HUB 5,CGK-TKG,Complaint,,"Pax WCHR complain kepada Airline di TKG bahwa tidak puas dengan penanganan petugas pendorong WCHR di CGK, karena tidak diantar sampai ke boarding gate. Pax diminta menunggu di area sebelum boarding gate dan akan dijemput, tapi menurut pax sampai menjelang boarding tidak ada petugas yang menjemput sehingga akhirnya pax didorong ke gate oleh grupnya. Airline menyampaikan complain tersebut kepada kami saat pax sudah meninggalkan bandara dan Airline meminta agar kami meminta klarifikasi dari Gapura CGK. Kami langsung berkoordinasi dengan GM dan MT.",Komunikasi dengan pax kurang clear.,Berkoordinasi dengan team landside CGK untuk klarifikasi yang diminta oleh TKGKKGA.,,Dilalailaty,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Complain%20pax%20GA07214Dec_DILALAILATY.jpeg,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_347,NON CARGO,NON CARGO, "December 14, 2025",MPA,China Airlines,CI764,,CGK,HUB 1,CGK-TPE,Irregularity,,Salah pengecekan document,"Kronologi Singkat Kejadian : cek in agent ( fadhila ) salah dalam pengecekan tgl lahir di TAC, actual pasport 14 Agustus 1994, di TAC dituliskan 16 Agustus 2025, setiba di Taipeh, penumpang di minta pihak Immigrasi tuk merubahnya, setelah mencoba membuat kembali, system TAC menolak dan meminta penumpang untuk lapor TETO dan TAC tidak bisa di buat . Dampak Kejadian : penumpang di kembalikan dengan pesawat CI 761/16 Desember 2025. Person in Charge (PIC) duty CI 764 : Indah Fitria ( spv ), Farid Hadi ( Spv )","Tindakan Sementara yang Telah Dilakukan : berkordinasi dengan staff CI untuk case tsb dan briefing bersama KKCI.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20CI764%20CGK-TPE_Melisa%20Zahara.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_348,NON CARGO,NON CARGO, "December 14, 2025",Garuda Indonesia,Garuda Indonesia,GA715,,DPS,HUB 3,DPS - MEL,Complaint,,Penumpang an Mr. Chee Nam Wan melaporkan kehilangan dompet yang diduga tertinggal di penerbangan GA718 rute DPS–MEL saat kedatangan di LL MEL.,"1. Penumpang masih mencari dompetnya. Penumpang kehilangan dompet yang diduga tertinggal di penerbangan GA718 2. Staff LL tidak langsung menyadari bahwa dompet yang diterima ex GA715/14Dec merupakan dompet yang ditanyakan oleh Mr. CHEE NAM WAN Staff LL tidak meng-input barang temuan pada GA system.","1. Melakukan pemeriksaan fisik berulang pada pesawat yang terindikasi berdasarkan data AirTag penumpang, termasuk pemeriksaan detail pada seat yang diinformasikan 2. Melaksanakan koordinasi aktif dengan pihak SYD, AVSEC, dan GMF untuk memastikan proses pencarian dilakukan sesuai prosedur dan terdokumentasi. 3. Melakukan pengecekan ulang terhadap area penyimpanan dan buku pencatatan barang temuan Lost & Found hingga barang dapat diidentifikasi sebagai milik penumpang PREVENTIVE ACTION(S) 1. Mewajibkan seluruh barang temuan, khususnya valuable item, untuk segera di-input ke dalam sistem Lost & Found pada hari yang sama saat barang diterima 2. Menetapkan prosedur verifikasi harian antara buku pencatatan manual dan sistem Lost & Found untuk memastikan tidak ada barang temuan yang terlewat 3. Meningkatkan awareness petugas Lost & Found melalui refreshment knowledge terkait penanganan, pencatatan, dan monitoring laporan barang tertinggal. 4. Memperkuat fungsi pengawasan Controller/Leader pada setiap shift untuk memastikan seluruh barang temuan telah tercatat dan ditindaklanjuti sesuai SOP",,Melisa,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B6DDF8422-319F-42A1-BC94-7CE2BE666555%7D&file=1.%20Tgl%202%20Des%202025,%20penumpang%20an%20Mr.%20Chee%20Nam_Melisa%20Zahara.docx&action=default&mobileredirect=true",Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_349,NON CARGO,NON CARGO, "December 15, 2025",Citilink,Citilink,QG417,,SUB,HUB 2,PNK SUB,Complaint,,Still progres req CCTV at PNK n SUB,No stamp valuable item at claim tag baggage n staff CIC not do baggage profilling at CIC,Already search n investigate all staff who handling QG 417 at PNK n SUB n now progres req for CCTV for PNK n SUB,,Amil reza p,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251215-WA2199_Amil%20Reza%20Pahlevi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251215-WA2536_Amil%20Reza%20Pahlevi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251215-WA2144_Amil%20Reza%20Pahlevi.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251215-WA2145_Amil%20Reza%20Pahlevi.jpg,General,,,Lost Baggage Item(s),,Closed,,,,,,,,,NON CARGO_350,NON CARGO,NON CARGO, "December 15, 2025",MPA,Thai Airways,TG433,,CGK,HUB 1,BKK - CGK,Irregularity,,"Mohon izin menyampaikan laporan awal terkait hasil investigasi atas informasi yang diterima dari Bapak Liyadi (TG), mengenai adanya indikasi tindakan kontra produktif oleh petugas pasasi.","Identitas Petugas: Berdasarkan investigasi awal, petugas pasasi yang dimaksud atas nama Arjun Regas Purba. Kronologi Kejadian: Sdr. Arjun diketahui telah menerima imbalan berupa uang sebesar 100 USD dari seorang penumpang WNI yang merupakan deportan dari Turki (penerbangan TG433 tanggal 15 Desember 2025). Modus Operandi: Imbalan tersebut diberikan atas bantuan petugas dalam pengisian aplikasi All Indonesia serta adanya permintaan khusus dari penumpang agar tidak mengalami kendala dengan pihak Imigrasi Indonesia terkait status deportasinya.","Sdr. Arjun akan dipanggil oleh pihak Imigrasi untuk dimintai keterangan lebih lanjut. Proses pendampingan dilakukan oleh Controller on duty, Ibu Rina Sukmawati. Rencana Tindak Lanjut: Kami akan melakukan pemanggilan kembali terhadap oknum terkait untuk pendalaman investigasi guna menelusuri kemungkinan adanya keterlibatan petugas lainnya dalam kasus ini.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Case%20TG433%20Kontra_Melisa%20Zahara.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_351,NON CARGO,NON CARGO, "December 16, 2025",MPA,KLM,KL809,,CGK,HUB 1,KUL - CGK,Irregularity,,Pesawat KL809 KUL - CGK on di G33 dengan posisi nose wheel tidak sempurna,"1. Saat break release posisi wheelchock blom terpasang sempurna oleh petugas chockman dengan waktu bersamaan marshalling memberi tanda chock sudah terpasang sempurna. 2. Tidak berjalan nya komunikasi antara chockman dan petugas marshalling.","1. Petugas marshalling wajib dan melihat petugas chockman sebelum pemberian signal “brake release”, khususnya pada area nose wheel dan main wheel. 2. Penegasan kewajiban verifikasi visual langsung oleh petugas marshalling bahwa seluruh chock telah terpasang dengan benar dan aman sebelum menyampaikan konfirmasi kepada PIC/Flight Crew. 3. Melakukan briefing pertugas marshalling memastikan bekerja sesuai dengan SOP",,W,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251216-WA0125_VIVIN%20IRAWAN.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251216-WA0128_VIVIN%20IRAWAN.jpg,Apron Area,,Qualified Competencies (Apron),,,Closed,,,,,,,,,NON CARGO_352,NON CARGO,NON CARGO, "December 16, 2025",MPA,Batik Air,#N/A,,UPG,HUB 4,UPG - MDC,Complaint,,"Report : Teguran dari Injourney terkait dengan cara komunikasi team Joumpa , proses bisnis dan SOP knowledge nya.","Report : Joumpa ini komunikasinya masih kurang bgt dan perlu refreshment mengenai SOP serta manual ke mereka, alur bisnisnya jg perlu dikaji, agar Joumpa sudah mengetahui dr awal tiket dan mengurangi komunikasi ke pelanggan yg krg efektif...jd sudah diinfokan meeting point dan mereka hanya pegang name tagging, yg sdh klihat beberapa joumpa tdk mengetahui SOP yg sesuai sperti apa - Petugas joumpa Tidak menggunakan Bahasa layanan dalam Berkomunikasi dengan penumpang - Setelah kami Ada komunikasi antara petugas dan Penumpang, dengan tidak menggunakan bahasa formal Dengan Menggunakan “ iye kak “ dan “ sip kak” - Layanan terkesan tidak standard dalam berkomunikasi","Report : Mohon diinformasikan bu terkait dnegan rencana resreshment SOP dan komunikasi layanan Joumpa. Belakangan Injourney lgi concern abnget Bu terkait dengan layanan Joumpa, jadi sebelumnyajuga sempat notice untuk standarisasinya di all cabang - Akan dibuatkan do and dont’s",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Joumpa%20tidak%20formal%20berkomunikasi_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Joumpa%20tidak%20formal%20berkomunikasi_Melisa%20Zahara.jpeg,Terminal Area,Lack communication skills.,,,,Closed,,,,,,,,,NON CARGO_353,NON CARGO,NON CARGO, "December 16, 2025",Pelita Air,Pelita Air,#N/A,,SUB,HUB 2,#N/A,Irregularity,,Change main whell,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/change%20main%20whell%20IMG-20251216-WA0091%20-%20kiki_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_354,NON CARGO,NON CARGO, "December 17, 2025",Garuda Indonesia,Garuda Indonesia,GA108,,CGK,HUB 1,CGK PLM,Irregularity,,"Terjadi ketidaksesuaian pemuatan bagasi pada penerbangan GA108 rute CGK–PLM tanggal 17 Desember 2025, di mana satu set bagasi milik penerbangan GA114 terlanjur terkirim dan dimuat ke pesawat GA108. Kejadian ini dipicu oleh ketidaktepatan pada proses pengiriman dan peletakan bagasi di area pesawat, serta tidak terdeteksinya perbedaan flight number pada saat pemuatan","1. Terjadi kesalahan operator pada saat pengiriman dan peletakan bagasi ke area pesawat, sehingga bagasi GA114 berada di posisi pemuatan GA108. 2. Loading Master tidak melakukan verifikasi ulang flight number dan destination pada baggage tag sebelum pemuatan. 3. Tekanan waktu operasional menjelang STD menyebabkan proses cross-check dan rekonsiliasi bagasi tidak berjalan optimal. 4. Koordinasi dan pengawasan pada tahap akhir pengiriman bagasi belum sepenuhnya efektif.","Tindak Lanjut Awal Koordinasi segera dengan unit terkait (LL DOM) untuk konfirmasi detail bagasi terdampak. Penyampaian informasi awal kepada pihak airline terkait irregularity yang terjadi. Proses penelusuran lanjutan (irregularity handling) terhadap bagasi yang salah terangkut. --- 1. Dilakukan penelusuran dan konfirmasi segera oleh tim Ramp dan Load Control terkait asal dan tujuan bagasi yang terlanjur dimuat. 2. Informasi kejadian segera disampaikan kepada pihak terkait untuk keperluan monitoring lanjutan dan pencatatan irregularity. 3. Diberikan pengingat langsung kepada operator GSE dan Loading Master untuk memastikan verifikasi flight number dan stand tujuan sebelum pengiriman dan pemuatan bagasi.",,dennis anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251217-WA0296_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG20251217193230_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20251217_173812_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_355,NON CARGO,NON CARGO, "December 17, 2025",Garuda Indonesia,Garuda Indonesia,GA657,,MKQ,HUB 4,MKQ - DJJ,Irregularity,,Meninggalnya Salah Satu Penumpang Pasien Rujukan Dari Merauke ke Jayapura di Bandar Udara Internasional Sentani,"Pada hari Rabu tanggal 17 Desember 2025 pukul 11.11 Wit s / d 11.17 bertempat di depan ruang kedatangan umum Bandar Udara Internasional Sentani Kab. Jayapura telah dilaksanakan monitoring adanya salah satu penumpang rujukan dari Merauke ke Jayapura yang mengalami pendarahan hebat akibat pecahnya pembuluh darah pada bagian lengan tangan sebelah kiri hingga meninggal dunia dalam perjalanan menuju Rumah Sakit Pasien rAn. Winderli Lanur merupakan pasien rujukan dari RS Merauke ke RS Dok II Jayapura karena mengalami sakit gagal ginjal disertai pembengkakan pembuluh darah","Pukul 11.17 Wit, Pasien rujukan An. Winderli Lanuru dinaikkan keatas mobil Ambulance milik Karantihna Kesehatan Bandara Sentani selanjutnya dibawa menuju RS Yowari Doyo Baru Sentani guna mendapatkan pertolongan awal Pada pukul 12.18 Wit, telah diperoleh informasi bahwa pasien An. Winderli Lanur telah dinyatakan meninggal dunia oleh pihak RS saat dalam perjalanan dari Bandar Udara Internasional menuju ke RS Yowari Doyo Baru Sentani Kab. Jayapura",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Meninggalnya%20Salah%20Satu%20Penumpang%20Pasien%20R_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Meninggalnya%20Salah%20Satu%20Penumpang%20Pasien%20R_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Meninggalnya%20Salah%20Satu%20Penumpang%20Pasien%20R_Melisa%20Zahara.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_356,NON CARGO,NON CARGO, "December 17, 2025",Garuda Indonesia,Garuda Indonesia,GA349 / GA313,,SUB,HUB 2,#N/A,Irregularity,,Ditemukan DENT PK -GFQ ex GA 349 - GA 313 pada saat landing SUB On 17.01,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Ditemukan%20DENT%20PK%20-GFQ%20ex%20GA%20349%20-%20GA%20313_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Ditemukan%20DENT%20PK%20-GFQ%20ex%20GA%20349%20-%20GA%20313_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Ditemukan%20DENT%20PK%20-GFQ%20ex%20GA%20349%20-%20GA%20313_Melisa%20Zahara.jpg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_357,NON CARGO,NON CARGO, "December 17, 2025",MPA,China Airlines,CI762,,CGK,HUB 1,CGK-TPE,Irregularity,,SUBJECT MISSLOADED BAGGAGE TPE/CI762 TO SFO/CI04 IN AKE 68233 CI,"The checker on duty mistakenly placed a piece of baggage into the wrong container due to workload constraints. At the time, the checker was required to monitor three (3) AKE transit units and two (2) AKE units for SFO simultaneously. As the baggage arrived at the same time, creating a crowded situation, one (1) piece of baggage from TPE/CI762 destined for SFO/CI04 was incorrectly loaded into AKE 68233 CI.","If miss loaded baggage was identified, removed from the incorrect container, and reloaded into the correct AKE prior to flight departure. Coordination was conducted with the load control and ramp team to ensure compliance. Additional porter support is assigned during peak or congested baggage handling periods to prevent excessive workload on a single checker. Clear segregation of AKE containers by destination and flight number is implemented, including improved labeling and physical separation during baggage build-up. All checkers are provided refresher training emphasizing destination verification, container identification, and workload management during peak operations. A mandatory second verification is introduced for multi-destination baggage handling, especially when handling simultaneous arrivals. Duty supervisors are required to actively monitor baggage build-up activities during high-density operations.",,Iye Jafar,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_358,NON CARGO,NON CARGO, "December 18, 2025",Garuda Indonesia,Garuda Indonesia,GA572,,CGK,HUB 1,CGK BPN,Irregularity,,"Bersama ini kami sampaikan Initial Report terkait kejadian bagasi penumpang flight GA154 rute CGK–BTH sebanyak 23 pcs (1 BCT) yang terbawa ke penerbangan GA572 rute CGK–BPN,","Berdasarkan informasi awal di dokumen Delivery Order DO make-up, diketahui bahwa sebanyak 23 pieces bagasi milik penumpang GA154 (CGK–BTH) secara tidak sengaja terbawa dan termuat ke dalam penerbangan GA572 (CGK–BPN). Indikasi awal menunjukkan adanya ketidaksesuaian identifikasi dan validasi bagasi saat proses loading sehingga bagasi GA154/BTH sebanyak 23 pcs (1BCT) onboard ke GA572/BPN.","1. GSE Operator diwajibkan melakukan verifikasi flight number dan stand tujuan sebelum membawa bagasi ke area pesawat. 2. Loading Master diwajibkan melakukan double check terhadap baggage tag (flight number dan destination) sebelum pemuatan, khususnya pada kondisi mendekati STD. 4. Dilakukan penguatan briefing pre-loading terkait rekonsiliasi dan cross-check bagasi setiap flightnya untuk mencegah kejadian serupa.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251218-WA0311_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251218-WA0310_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_359,NON CARGO,NON CARGO, "December 18, 2025",MPA,Scoot,TR277,,CGK,HUB 1,CGK-SIN,Irregularity,,Bagasi grup connecting Jeddah tidak bisa di scan pada saat transit di SIN & tidak onboard di original flight lanjutan,"1. Habisnya stok baggage tag yang tidak termonitor oleh Controller yang mengakibatkan staff check-in menggunakan limited release tag 2. Check-in Staff on duth salah prosedur input nomor bagasi ke sistem menggunakan Limited Release tag.","1. Briefing dan remind Controller dan staff terkait monitoring stock dan prosedur input bagasi menggunakan Limited Release Tag. 2. Menunjuk 1 orang sebagai PIC Stationary untuk monitoring ketersediaan penunjang pekerjaan (bag tag, boarding pass dan label lainnya). 3. Membuat checklist sebagai panduan ketersediaan stock stationary.",,Arief Ibrahim,,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_360,NON CARGO,NON CARGO, "December 18, 2025",Citilink,Citilink,QG502,,CGK,HUB 1,CGK-KUL,Irregularity,,Penumpang tidak menerima 1pcs bagasi setibanya di KUL,Bagasi tertinggal dikarenakan bagasi tersebut tagless pada saat proses turun dari checkin counter menuju makeup area,Mengirimkan bagasi dengan flight tercepat setelah melakukan confirmasi kepada station KUL bahwa benar bagasi yang tagless adalah bagasi yang dimaksud,,Aditiya,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251219-WA0027_Aditya%20Rahman.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_361,NON CARGO,NON CARGO, "December 18, 2025",Citilink,Citilink,#N/A,,SUB,HUB 2,#N/A,Irregularity,,scratches body aircraft,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/scratches%20body%20aircraft%20IMG-20251218-WA0040%20-_Melisa%20Zahara.jpg,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_362,NON CARGO,NON CARGO, "December 19, 2025",MPA,China Southern,CZ387,,CGK,HUB 1,CAN CGK,Complaint,,"Izin menyampaikan initial report terlambat nya penarikan Bge VIP CZ387/18 sb: Flight No CZ387 Rute : CAN- CGK Stand : R82 Ramp: Teguh LM : Andik Kronologi awal berdasarkan laporan Ramp dan LM., pada saat handling CZ387 Staff operator terlambat untuk menyediakan bct di R82 sehingga menyebabkan bagasi Dibagi labag dan VIP terlambat sampaik make-up area. 00.08lt: Ramp melakukan Report BOSS & FOD untuk persiapan Handling CZ837/18 00.25lt acft block on Petugas operator masih negatif untuk mempersiapkan bct 00:39lt: Petugas ramp kordinasi via HT dan WA di wag CZ namun tidak ada jawaban. 00.54lt: Fibag 4bct mengarah dari R81 01.03lt: Tarikan ke2 BGE VIP wz BCT089 Dengan Labag","Indikasi awal dari STN CAN tidak terinfo penempatan untuk bagasi VIP ada di compartement berapa untuk posisi letaknya Bagasi VIP nya. Sehingga team porter kesulitan mencari nya. Note: clash handling disaat mempersiapkan BCT Info 5 staf operator untuk mobilitas LDM CZ387/18.B32MN.J12W24Y164.3/7/0 -CGK.187/9/0.T3533.1/700.2/600.3/1000.4/833.5/400.PAX/11/23/162 .PAD/0/0/0 SI DOW 50394 DOI 39.07 CGK C/ 0 M/ 0 B(NO/WT)/ 193/ 3533 EQUIP 0 TRANSIT(C/M/B/E) 0(0/0/0/0) PRIORITY BAG 10PCS IN 4H VIP BAGS 4PCS IN","Ramp melakukan koordinasi via HT dan WAG CZ kepada petugas operator untuk percepatan penyediaan BCT. Dilakukan penarikan BCT alternatif dari area R81 untuk menghindari keterlambatan lebih lanjut. Bagasi VIP dan priority diprioritaskan setelah BCT tersedia. Dilakukan koordinasi Ramp–LM–porter untuk identifikasi bagasi VIP yang tercampur dengan LABAG. Kendala dan indikasi clash handling dilaporkan kepada atasan operasional untuk evaluasi.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-19-05-48-17-90_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-19-05-44-20-30_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251219-WA0041_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251219-WA0044_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251219-WA0045_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251219-WA0043_Dennis%20Anggoro.jpg,General,,,Prompt Response to Complaint Handling,,Closed,,,,,,,,,NON CARGO_363,NON CARGO,NON CARGO, "December 19, 2025",Pelita Air,Pelita Air,IP808,,CGK,HUB 1,CGK - UPG,Irregularity,,Pax berpindah tempat duduk tanpa menginformasikan kepada crew / staff sehingga menyebabkan bagasi offload krn dianggap pax noshow gate,Bagasi offload krn dianggap pax noshow gate,Bagasi dikirim ke UPG via GA604,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Bagasi%20Offload_Melisa%20Zahara.jpeg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_364,NON CARGO,NON CARGO, "December 20, 2025",Garuda Indonesia,Garuda Indonesia,GA305,,SUB,HUB 2,#N/A,Irregularity,,Bagasi Salah Onboard (Miss Onboard),#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/4.%20Bagasi%20Salah%20Onboard%20(Miss%20Onboard)%20-%20SUB_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Bagasi%20Salah%20Onboard%20(Miss%20Onboard)%20-%20SUB_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Bagasi%20Salah%20Onboard%20(Miss%20Onboard)%20-%20SUB_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Bagasi%20Salah%20Onboard%20(Miss%20Onboard)%20-%20SUB_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_365,NON CARGO,NON CARGO, "December 21, 2025",Garuda Indonesia,Garuda Indonesia,GA880,,DPS,HUB 3,DPS - NRT,Irregularity,,"Boarding Discrepancy GA880 RTA dikarenakan pax tertinggal di boarding gate, sementara boarding completed dan pesawat sudah door close dan push back.","1. Proses verifikasi boarding pada group/rombongan belum sepenuhnya memastikan kesesuaian antara jumlah penumpang yang discan dengan keberadaan fisik penumpang di area boarding gate. 2. ⁠Kondisi penumpang anak-anak yang terpisah sementara dari orang tua, dengan seluruh dokumen perjalanan dipegang oleh keluarga, menyebabkan keterlambatan terdeteksinya penumpang sebelum boarding dinyatakan completed. 3. ⁠Pengecekan akhir area boarding gate setelah boarding completed belum optimal, sehingga keberadaan penumpang yang tertinggal baru diketahui setelah pesawat dalam proses pushback. - Ketidakdisiplinan dalam penerapan SOP saat melakukan proses scanner (Tidak fokus saat melakukan scanner) - Proses verifikasi boarding pada group/rombongan tidak sepenuhnya memastikan kesesuaian antara jumlah penumpang yang discan dengan keberadaan fisik penumpang di area boarding gate. - Kondisi penumpang anak-anak yang terpisah sementara dari orang tua, dengan seluruh dokumen perjalanan dipegang oleh keluarga, menyebabkan keterlambatan terdeteksinya penumpang sebelum boarding dinyatakan completed","CORRECTIVE ACTION 1. Dilakukan komunikasi dan koordinasi segera dengan DPSKO dan KOGP setelah diketahui adanya penumpang anak-anak yang tertinggal di area boarding gate. 2. Dilakukan verifikasi ulang terhadap identitas penumpang, termasuk pencocokan data manifest dan boarding pass, untuk memastikan bahwa penumpang yang tertinggal merupakan penumpang penerbangan GA880.. 3. Koordinasi operasional dengan pihak maskapai dan Depco guna menentukan langkah penanganan yang paling aman dan tepat sesuai kondisi operasional saat itu.boarding dinyatakan completed 4. Pengamanan dan pendampingan penumpang anak-anak oleh petugas hingga proses onboard kembali selesai dan penumpang berada bersama keluarganya. 5. Pendokumentasian kejadian dan penyampaian laporan resmi kepada unit terkait sebagai bahan evaluasi dan pembelajaran guna mencegah kejadian serupa di kemudian hari. PREVENTIVE ACTION 1. Penegasan kembali kewajiban petugas boarding gate untuk melakukan verifikasi menyeluruh boarding pass, identitas penumpang, dan keberadaan fisik penumpang, khususnya pada penumpang anak-anak dan group/rombongan. 2. Penerapan mandatory final gate area check oleh petugas dan/atau controller sebelum boarding dinyatakan completed. 3. Penguatan fungsi monitoring dan supervisory control oleh Controller/Leader selama proses boarding hingga pesawat pushback 4. Briefing khusus kepada seluruh petugas boarding gate Domestik dan Internasional terkait handling penumpang anak-anak dan family separation risk. 5. Peningkatan awareness kepada keluarga penumpang agar penumpang anak-anak tetap dalam pengawasan orang tua hingga proses onboard selesai.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA880%20Boarding%20Discrepancy_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BED9A901D-EBF4-4AAB-AB40-3A01A707BA94%7D&file=2.%20GA880%20Boarding%20Discrepancy%20%20-%20Occurence%20Re_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_366,NON CARGO,NON CARGO, "December 21, 2025",Non Airline Case,Non Airline Case,#N/A,,CGK,HUB 1,#N/A,Irregularity,,"Kejadian mobil Porter SAS oleng dan terperosok keluar jalur service road area Remote G62, sbb : - Kendaraan Mobil carry operasional Porter SAS no B 9515 CAD - Driver : Syahrul - Lokasi Kejadian : Service road R99 menuju G 62 (pertigaan pier 2) - Korban : Riko Gunawan - Saksi. : Porter SAS","Pada saat melintas service road antara R99 ke G62, roda depan sebelah kiri terperosok ke rumput mengakibatkan mobil berjalan oleng, kemudian Driver berusaha membanting setir kekanan, namun tidak bisa sempurna, sehingga mobil terperosok kerumput dan berhenti setelah menabrak beton penutup drainase. Berdasarkan keterangan Driver Syahrul pada saat mengemudi dalam kondisi mengantuk dan sempat tertidur sekejab. Kondisi pedal gas menyangkut dan tidak langsung kembali walupun sudah tidak ditekan dengan kaki. Kerusakan pada roda depan sebelah kanan, ban kempes.","Evakuasi mobil ke tempat aman, mengganti roda depan kiri dan meminta keterangan Driver. Membawa Korban Avsec Sdr Riko berobat ke port health dan telah diberikan obat serta penanganan pertama. Pihak SAS telah melaporkan ke AMC terkait kejadian ini, mengantisipasi jika dipertanyakan adanya tanda bekas kejadian.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20mobil%20Porter%20SAS%20oleng%20dan%20terperosok%20kelu_Melisa%20Zahara.jpeg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,NON CARGO_367,NON CARGO,NON CARGO, "December 21, 2025",Garuda Indonesia,Garuda Indonesia,GA991,,CGK,HUB 1,JED - CGK,Complaint,,Initial report Ga991/JED-CGK 21 Dec 25. Penumpang VIP ( VICE MINISTER OF IMMIGRATION AND PENITENTIARY AFFAIRS ) tertinggal 1 HP IPHONE 17 berwarna biru dengan case montblanc hitam di dalam pesawat GA991/JED-CGK seat 6A,"- Team CGKLL menerima info dari perwakilan penumpang bahwa penumpang atas nama Bapak Silmy tertinggal HP di pesawat GA991/JED-CGK seat 6A - Team CGKLL kemudian menghubungi Team Avsec GP untuk melakukan pengecekkan - Setelah dilakukan pengecekkan, untuk HP yang dimaksud tidak ditemukan - Menyampaikan permohonan maaf kepada perwakilan penumpang dan membuatkan Courtesy Report CGKGA3489","07.55LT Pencarian di lakukan ke pesawat ketika pesawat sudah Boarding, pencarian dilakukan oleh bersama team Avsec GP, SPV Imigrasi bpk. Alam, bpk. Mega Chandra (MTO on duty) & staff GMF di seat 6A untuk mencari di sela-sela kursi dan area sekitar cabin pesawat 08.31LT Mendapatkan informasi dari hotline Avsec GP bahwa handphone tersebut tidak ditemukan di dalam pesawat Note : Pesawat tersebut di lanjutkan boarding GA990/CGK-JED STD 08.10lt, boarding Time 07.57lt Tindakan yg telah dilakukan - Berkoordinasi dengan Team Avsec - Menyampaikan permohonan maaf kepada penumpang - Menghubungi Team JED untuk dapat dilakukan pengecekkan ulang di GA990/21DEC",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA991%20kronologi%20penumpang%20tertinggal%20HP%20di_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA991%20kronologi%20penumpang%20tertinggal%20HP%20di_Melisa%20Zahara.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_368,NON CARGO,NON CARGO, "December 21, 2025",Pelita Air,Pelita Air,IP988,,CGK,HUB 1,CGK - SIN,Irregularity,,"Initial Report 01 Bge IP988/21Dec terbawa pada Flight NX909/21dec 2025. Mis-load 01koli Baggage IP988/21Dec Onboard on NX909/21Dec. Terjadi kesalahan loading bge yang seharusnya 01 pc bge Pelita Air tujuan SIN terloading ke dalam AKH NX909 CGK-MFM.",Berdasarkan hasil observasi team checker salah loading 1 pc bge IP 988/21 dec CGK - SIN,"TINDAKAN SEGERA YANG TELAH DILAKUKAN 1. Menginfokan dan mengingatkan kepada team Checker supaya lebih teliti dalam proses loading bagasi terutama Peak Season ini di mana jumlah bagasi akan lebih banyak dari biasanya, teliti dalam pencabutan no kecil bge (small tag portion) yang di tempel di binggo dan menghitung ulang jumlah bge di binggo agar sesuai dalam laporan DO. 2. Menginfokan team IP mengenai bge IP yang terloading di NX909 dan akan di rushbge ke cgk dgn NX910/22dec. 3. Bge akan di onboardkan ke SIN dengan IP988/22Dec",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Mis-load%2001koli%20Baggage%20IP988%2021Dec%20Onboar_Melisa%20Zahara.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_369,NON CARGO,NON CARGO, "December 21, 2025",Garuda Indonesia,Garuda Indonesia,GA878,,CGK,HUB 1,CGK-ICN,Complaint,,Pax bisnis complain seat tidak bisa di recline,"D. IDENTIFIKASI PENYEBAB AWAL - Pax seat 6C dan 7G Heavy Complain karena pada tempat duduknya tidak bisa recline. - Informasi yang di dapat bahwa seat tidak bisa recline setelah proses HWB","TINDAKAN ŞEGERA YANG TELAH DILAKUKAN 1. Setelah mendapatkan informasi team gate ke pesawat untuk menyampaikan permohonan maaf terhadap penumpang yang seatnya tidak dapat di recline 2. Team gate menyampaikan permohonan maaf dan menjelaskan dengan santun situasi serta kompensasi maupun reschedule penerbangan mengensi seat yang tidak dapat di recline 3. Team gate berkoordinasi dengan MRE dan KIGA mengenai permasalahan dan heavy complain tersebut 4. Berkoordinasi dengan team teknik untuk mencoba perbaikan ulang terhadap seat tersebut. 5. Berkoordinasi juga dengan team KOGA mengensi situasi complain yang terjadı. TINDAK LANJUT INVESTIGASI 1.Berkoordinasi intens kepada team Ramp untuk proses HWB dilakukan jika sudah selesai keseluruhan persiapan 2. Informasi update yang cepat dan tepat guna percepatan dalam proses boarding",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Pax%20bisnis%20complain%20seat%20tidak%20bisa%20di%20rec_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Pax%20bisnis%20complain%20seat%20tidak%20bisa%20di%20rec_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Pax%20bisnis%20complain%20seat%20tidak%20bisa%20di%20rec_Melisa%20Zahara.jpg,Terminal Area,Boarding Management,,,,Closed,,,,,,,,,NON CARGO_370,NON CARGO,NON CARGO, "December 22, 2025",MPA,China Southern,CZ388,,CGK,HUB 1,CGK - CAN,Irregularity,,"Check-In Error Double Print B/pass Tidak dilakukannya Profiling Dokumen atas pax yang report dengan nama yang terdapat kemiripan dengan pax yang sudah report di check in counter.","Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan penyebab antara lain: 1. Dilakukan re-print Boarding pass atas nama Li Jing tanpa mengecek lagi dokumen nya oleh check in agent Saudara Ade Wiantoro dengan nama pax yang mempunyai kemiripan (Jing Li) dengan memindahkan pax yg sudah check in (Li Jing) dari seat awal 72A ke seat 33A, karena check in agent berasumsi pax yg report akan tukar seat. 2. Pax atas nama Shi Pengfei check in dengan profiling normal dan diberikan seat 72A.","1. Melakukan cek kartu boarding (merah & biru ) untuk kesesuaian jumlah, dan terhitung sesuai 2. Melakukan penghitungan boarding pass fisik (sesuai jumlah nya 185)",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20CZ388%20Check-In%20Error%20Double%20Print%20Bpass_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20CZ388%20Check-In%20Error%20Double%20Print%20Bpass_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20CZ388%20Check-In%20Error%20Double%20Print%20Bpass_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/4.%20CZ388%20Check-In%20Error%20Double%20Print%20Bpass_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/5.%20CZ388%20Check-In%20Error%20Double%20Print%20Bpass_Melisa%20Zahara.jpeg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_371,NON CARGO,NON CARGO, "December 22, 2025",Garuda Indonesia,Garuda Indonesia,GA075/22DEC,,TKG,HUB 5,TKG-CGK,Complaint,,2 pax bisnis class adik wagub Lampung ditinggal karena terlambat show up.,"2 pax tersebut terlambat tiba di bandara, sudah mencoba ditunggu dan berkoordinasi, tapi sudah melewati batas waktu.",Menyampaikan permohonan maaf kepada pax.,,Dilalailaty,,General,,,On Time Performance,,Closed,,,,,,,,,NON CARGO_372,NON CARGO,NON CARGO, "December 22, 2025",Garuda Indonesia,Garuda Indonesia,GA141,,CGK,HUB 1,BTJ - CGK,Irregularity,,"TIDAK MENGINPUT FINAL FUEL PADA LOADSHEET GA141 22 DES 2025 Staff FOO salah menginput Block Fuel Final after Briefing dengan PIC di Loadsheet",Staff FOO salah menginput Block Fuel Final after Briefing dengan PIC di Loadsheet. Ybs diassign juga sebagai load control. Ditambah fatique dari staff tersebut yg sudah 22 hari kerja tanpa OFF. Ini hazard yg berpotensi accident,"KEDEPANNYA AGAR LEBIH KONSISTEN DALAM PENGINPUTAN FINAL FUEL PADA LOADSHEET DAN CROSSCHECK KEMBALI SEBELUM LOADSHEET DIPRINT",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA141%20TIDAK%20MENGINPUT%20FINAL%20FUEL%20PADA%20LOAD_Melisa%20Zahara.pdf,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,NON CARGO_373,NON CARGO,NON CARGO, "December 22, 2025",Citilink,Citilink,QG668,,SUB,HUB 2,SUB - DPS,Irregularity,,"Pesawat baru on-block dan team melakukan WAC, diketemukan pintu Accses cabin belakang sebelah kiri dalam keadaan dent",Pintu Accses cabin belakang sebelah kiri dalam keadaan dent,Kondisi tersebut sudah dilaporkan ke teknik GMF AA dan menyatakan pesawat masih layak terbang.,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20QG668%20Dent_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20QG668%20Dent_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20QG668%20Dent_Melisa%20Zahara.png,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_374,NON CARGO,NON CARGO, "December 22, 2025",Citilink,Citilink,QG670 & QG671,,SUB,HUB 2,SUB - LOP - SUB,Irregularity,,"Temuan DENT, Berdasarkan informasi yang diterima dari Team WAC - Pada saat pesawat berangkat ke LOP QG670 SUB-LOP (ExRon) tidak terlihat dent pada pintu pesawat. - ⁠Saat pesawat block on dari LOP-SUB QG671 terlihat dent pada pintu belakang.",Temuan Dent,Kondisi tersebut sudah dilaporkan ke teknik GMF AA dan menyatakan pesawat masih layak terbang.,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20QG670%20QG671%20Dent_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20QG670%20QG671%20Dent_Melisa%20Zahara.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20QG670%20QG671%20Dent_Melisa%20Zahara.png,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_375,NON CARGO,NON CARGO, "December 22, 2025",Garuda Indonesia,Garuda Indonesia,GA419,,DPS,HUB 3,#N/A,Irregularity,,Kargo tidak onboard GA419 Tgl 21 Desember 2025,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Kargo%20tidak%20onboard%20GA419%20Tgl%2021%20Desember_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Kargo%20tidak%20onboard%20GA419%20Tgl%2021%20Desember_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_376,NON CARGO,NON CARGO, "December 24, 2025",Pelita Air,Pelita Air,IP300,,CGK,HUB 1,CGK-KNO,Irregularity,,Ditemukan sebanyak 15 koli tidak terangkut dan masih berada di make up area karena BHS Error,Bagasi tertahan di conveyor OOG dan turun di menit 06.10 (BHS error). 15 koli pcs tidak terangkut due to BHS error flt IP 300,"Info sementara, bagasi akan di onboard kan pada flight IP3026 (STD 16:10)",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IP%20300%20Bagasi%20Belum%20Include_Melisa%20Zahara.png,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_377,NON CARGO,NON CARGO, "December 24, 2025",Garuda Indonesia,Garuda Indonesia,GA324,,SUB,HUB 2,#N/A,Complaint,,Bagasi di terima penumpang dalam kondisi basah dan penumpang heavy complaint EX GA 324 07 Desember 2025,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Bagasi%20di%20terima%20penumpang%20dalam%20kondisi%20b_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Bagasi%20di%20terima%20penumpang%20dalam%20kondisi%20b_Melisa%20Zahara.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,,,,,,,,,NON CARGO_378,NON CARGO,NON CARGO, "December 26, 2025",Garuda Indonesia,Garuda Indonesia,#N/A,,SUB,HUB 2,#N/A,Irregularity,,SIB TIDAK ONBOARD,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1%20SIB%20TIDAK%20ONBOARD%20IMG-20251226-WA0080%20-%20okt_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20IMG-20251226-WA0081%20-%20oktyadi%20indra%20restua_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,,,,,,,,,NON CARGO_379,NON CARGO,NON CARGO, "December 27, 2025",MPA,Korean Air,KE432,,DPS,HUB 3,#N/A,Complaint,,"I would like to formally submit a review regarding the handling of Korean Air flights during the period of 27–28 December 2025, as several operational issues occurred which have the potential to negatively impact passenger satisfaction and safety.","1. KE432 / 27 December 2025 – Excess Baggage Handling Issue. the check-in agent incorrectly informed the passenger that the second piece would be charged IDR 1,430,000, instead of correctly charging the third piece at IDR 2,140,000. This error was only realized during the payment process, creating confusion and dissatisfaction. This situation was entirely avoidable had the agent fully understood and applied the correct baggage regulations. 2. KE434 / 28 December 2025 – Seat Availability Misinformation A passenger felt misled after being informed by the Flight Controller (FC) that the flight was fully booked, while it was later discovered that seats were still available. This caused a loss of trust and unnecessary frustration for the passenger. 3. KE432 / 28 December 2025 – Prolonged Check-in Transaction A passenger experienced a waiting time of more than 10 minutes at check-in due to the agent’s inability to properly process the transaction in the system. The passenger became visibly upset and angry. As part of service recovery, we provided a Business Class Lounge coupon, with a cost/lost of IDR 800,000. 4. Boarding Gate 1 – KE432 / 28 December 2025 – Passenger Not Scanned At Boarding Gate 1, a passenger for flight KE432 was not scanned, resulting in a manual headcount discrepancy of one additional passenger. I am deeply concerned about the potential safety implications, especially if the individual had not been a legitimate passenger for flight KE432. 5. KE432 / 28 December 2025 – Emergency Exit Seat Request Error During check-in for KE432, a passenger requested an emergency exit seat. The check-in agent incorrectly confirmed availability based on data from flight KE434 / 29 December, whereas in reality KE432 / 28 December had no emergency exit seats available. 6. KE434/29DEC, must await potable water trucks. The potable water service coming too late was caused by no concern of the GSE group.","Request Airline : I respectfully request that a formal investigation be conducted, particularly for Case No. 1, and that the remaining cases be documented as operational notes to prevent recurrence.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Complaint%20Airline_Melisa%20Zahara.jpeg,Terminal Area,Procedure Competencies,,,,Closed,,,,,,,,,NON CARGO_380,NON CARGO,NON CARGO, "December 27, 2025",Garuda Indonesia,Garuda Indonesia,GA141,,BTJ,HUB 5,BTJ - CGK,Irregularity,,"DOKUMEN OB SECIT Pihak Avsec (bantuan AURI) memberangkatkan 1 pax tidak memiliki SIMSA onboard di penerbangan GA","Untuk surat ijin senjata kepemilikan senjata sedang kordinasi denga pax tersebut, apaboila ada supaya di kirim lewat HP.","Untuk kedepannya Unit Avsec yang bertugas di Pos Avces lebih teliti untuk proses Senpi, baik fisik nya maupun Dokumennya, supaya tidak terulang Kembali dalam proses penerimaan Senpi.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGIS%20AVSEC%20GA141%2027%20DEC%202025_Melisa%20Zahara.pdf,General,,,Safety Performance,,Closed,,,,,,,,,NON CARGO_381,NON CARGO,NON CARGO, "December 28, 2025",Garuda Indonesia,Garuda Indonesia,GA900,,CGK,HUB 1,#N/A,Compliment,,"Apresiasi dari Penumpang Garuda Indonesia untuk Petugas Boarding Gate Appreciation for Outstanding Staff Assistance – Flight GA900 (26 December)","Dear Garuda Indonesia Management Team, I am writing to express my sincere appreciation for the exceptional assistance provided by one of your staff members, *Ms. Ni Komang Tria Laura, at **Gate 1B* on *26 December, for **Flight GA900 / QR6390, on the **Jakarta – Doha* route, departing at *18:20*. *Booking Code: XQUBLU* On that day, I was facing a difficult situation as I was carrying my mother’s identity card instead of my own. Ms. Ni Komang Tria Laura showed remarkable kindness, patience, and professionalism. She was willing to help, accepted my mother’s identity card, and personally arranged for it to be sent directly to my mother’s home. Thanks to her dedication and strong sense of responsibility, my mother safely received her identity card at around *9:00 PM on the same day*. This level of care and efficiency truly exceeded my expectations. I am deeply grateful for her assistance and would like to highlight her outstanding service, honesty, and commitment to passengers. She is truly an asset to Garuda Indonesia, and I sincerely hope this message can be shared with her supervisor as recognition of her excellent work and positive contribution to the company. Thank you for employing such dedicated and compassionate staff. Experiences like this further strengthen my trust and appreciation for Garuda Indonesia.",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Compliment%20GA_Melisa%20Zahara.png,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_382,NON CARGO,NON CARGO, "December 29, 2025",MPA,Thai Airways,TG436,,CGK,HUB 1,#N/A,Irregularity,,"Aircraft Technical Problem KRONOLOGIS SINGKAT 18:37 LT – Airlines info untuk cari alternatif Flight lain untuk mengakomodasi Pax Short Conection 18.52 LT – Proses closed all compartment untuk kebutuhan check kerusakan pesawat 19:39 LT - Proses instal kembali HLL dan BCT lanjut proses offload bag dan cargo 20:32 LT - Proses Offload bag transfer to other airlines 21.15 LT - PIC declare pesawat AOG","Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan penyebab sementara antara lain: 1. Pesawat technical Problem","1. Koordinasi dengan all unit concern terkait AOG Flight 2. Issued Voucher meal untuk pax 3. Pax short conx TF to other airlines : •GA874/29dec to HND 31pax •OZ762/29dec to ICN 13pax •EY473/29dec to IST 5pax •GA866/30dec to BKK 4pax •MH726/30dec to IST 2pax •JL720/30dec to NRT 2pax •SQ951/30dec to LHR 17 pax •SQ951/30dec to BKK 13 pax •SQ951/30dec to PVG 6pax •SQ957/30dec to MXP 6pax •SQ951/30dec to CCU 3pax •CX796/30dec to CTS 5pax •CA978/30dec to PEK 3pax •TG434/30dec to BKK 24pax •TG436/30dec to BKK 81pax 4. - ⁠132 pax di akomodasi kan di hotel Ibis Style - 7 pax di hotel citadine - 1 pax di hotel Sheraton",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Problem%20Pesawat_Melisa%20Zahara.jpeg,Apron Area,,Aircraft Technical Problem,,,Closed,,,,,,,,,NON CARGO_383,NON CARGO,NON CARGO, "December 29, 2025",Garuda Indonesia,Garuda Indonesia,GA349,,DPS,HUB 3,DPS - SUB,Irregularity,,Delay SHD CHECKIN ERROR GA349. SHD yang durasinya lebih dari 30 menit,"1. Penumpang tidak melapor ke counter check-in secara keseluruhan pada saat pelaporan awal, sehingga informasi jumlah penumpang dan kategori penumpang, termasuk Infant (INF), tidak tersampaikan secara lengkap. Kondisi tersebut diperparah oleh kurangnya ketelitian petugas dalam menjalankan tahapan kontrol operasional sesuai SOP. 2. Petugas check-in melakukan reprint boarding pass tanpa melakukan verifikasi ulang identitas penumpang, tanpa mencocokkan dengan data sistem, serta tanpa koordinasi dengan Controller. 3. Tidak dijalankannya eskalasi kepada PIC/Controller saat terjadi anomali pada sistem boarding, sehingga kesalahan berlanjut hingga penumpang masuk ke pesawat. 4. Petugas boarding gate/scanner tidak teliti dalam membaca respons sistem, khususnya indikasi “Already Boarded”, serta gagal mengidentifikasi adanya boarding pass ganda dengan identitas yang sama. 5. Tidak dijalankannya eskalasi kepada PIC/Controller saat terjadi anomali pada sistemboarding, sehingga kesalahan berlanjut hingga penumpang masuk ke pesawat.","1. Penumpang Infant (INF) dilakukan proses check-in di Boarding Gate, setelah dilakukan verifikasi data penumpang oleh petugas terkait. 2. Proses check-in Infant (INF) dilaksanakan dengan koordinasi bersama unit Depco, untuk melakukan penyesuaian waktu (time adjustment) pada sistem Altea agar data penumpang tercatat secara valid dan sesuai dengan kondisi aktual. 3. Dilakukan pencetakan ulang (print) Passenger Manifest terbaru, sebagai acuan operasional dan kesesuaian data penumpang yang telah diperbarui. Preventive Action 1. Penegasan kebijakan larangan reprint boarding pass tanpa verifikasi ulang, yang meliputi: o Crosscheck identitas penumpang (ID dan boarding pass). o Konfirmasi kesesuaian data penumpang pada sistem. o Kewajiban melakukan koordinasi dan memperoleh persetujuan Controller sebelum reprint boarding pass dilakukan. 2. Briefing khusus kepada petugas boarding gate/scanner agar: o Teliti membaca setiap respons sistem scanner. o Menghentikan proses boarding dan segera melapor ke PIC/Controller apabila muncul notifikasi “Already Boarded”, mismatch data, atau anomali lainnya. o Melakukan pencocokan boarding pass dengan identitas penumpang.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BB47A68CF-4008-495D-8296-E9421083C4DF%7D&file=OCCURRENCE%20REPORT%20GA349%2029DEC25%20-%20Wiadnyana%20I_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,Closed,,,,,,,,,NON CARGO_384,NON CARGO,NON CARGO, "December 29, 2025",Garuda Indonesia,Garuda Indonesia,GA320/325,,SUB,HUB 2,#N/A,Irregularity,,Dent EX GA320/325 PKGUH mengetahui GMFAA,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Dent%20EX%20GA320325%20PKGUH%20mengetahui%20GMFAA%20IM_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Dent%20EX%20GA320325%20PKGUH%20mengetahui%20GMFAA%20IM_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Dent%20EX%20GA320325%20PKGUH%20mengetahui%20GMFAA%20IM_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_385,NON CARGO,NON CARGO, "December 29, 2025",Garuda Indonesia,Garuda Indonesia,GA312/317,,SUB,HUB 2,#N/A,Irregularity,,Scratches PKGFM at Fwd Comp GA312/317 29DEC2025,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Scratches%20PKGFM%20at%20Fwd%20Comp%20GA312317%2029DEC_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Scratches%20PKGFM%20at%20Fwd%20Comp%20GA312317%2029DEC_Melisa%20Zahara.jpg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_386,NON CARGO,NON CARGO, "December 30, 2025",Garuda Indonesia,Garuda Indonesia,GA193,,KNO,HUB 5,KNO-CGK,Irregularity,,"Selongsong Steering Pin Tertinggal Di Nose Gear. Case di GA193 KNO-CGK. Bahwa setelah pesawat pushback dan taxi ternyata bagian dari steering pin terlepas dari selonsongnya. Kemudian pesawat sempat taxi sekitar 200m namun berhenti karena pic report stir nya berat. Setelah di cek oleh GMF & Gapura ternyata ada bagian selongsong steering pin yang terlepas dan masih berada di steering nose pswt. Setelah selongsong pin di ambil kemudian pesawat continue taxi.","- Selongsong steering pin terlepas dari steering pin sehingga tertinggal di nose gear - Pesawat berhenti di belakang park stand W15 untuk","1. Melakukan pengecekan kondisi steering pin saat proses pemasangan maupun pelepasan setelah proses pushback 2. Segera mengganti steering pin yang kondisinya tidak proper sehingga kejadian ini tidak terulang di kemudian hari 3. Melakukan briefing kepada seluruh petugas operator ATT untuk memastikan kondisi steering pin",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Irreg%20Report%20GA193%2030%20Des%202025%20(1)_Melisa%20Zahara.pdf,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,NON CARGO_387,NON CARGO,NON CARGO, "December 31, 2025",MPA,Thai Airways,#N/A,,CGK,HUB 1,#N/A,Compliment,,"On behalf of Thai Airways CGK Station and Mrs. Prapassara Ratanodaya as SMT team Lead Indonesia, we would like to express our deepest appreciation for the hard work and dedication of the GHA GAPURA team to Thai Airways as your partnerships customer. Your contributions, support, and efforts are invaluable and have been shown to our leaders in Bangkok and at the local station. especially for take care our AOG flight and AOG spare part.","Thai Airways CGK station appreciate for your coordination, cooperation, support and protector during take care our aircraft that was technical at CGK station. Once again , Thank you so much for all that you do especially for Terminal , Airside and Cargo. Thai airways want says that GHA GAPURA are valued partnerships for Thai Airways Indonesia and your commitment to give excellent service has been shown on our mind and heart. May GOD reward and bless all the hard work done in handling our technical aircraft also no matter what we're going through in our life, GOD will forever be by our side. Stay healthy , Strong together and Happy New Year 2026",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Compliment%20Thai%20Airways_Melisa%20Zahara.jpeg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_388,NON CARGO,NON CARGO, "December 31, 2025",MPA,Air China,#N/A,,CGK,HUB 1,#N/A,Compliment,,Appreciation for Excellent Support for Air China VVIP Flight,"On behalf of Air China Jakarta, we would like to express our sincere appreciation and gratitude for your continuous support to Air China over the years. We would also like to extend our special thanks to the entire Gapura team for the excellent coordination, professionalism, and dedication shown in handling the recent Air",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Air%20China%20Compliment_Melisa%20Zahara.jpeg,General,,,Overall Company Service,,Closed,,,,,,,,,NON CARGO_389,NON CARGO,NON CARGO, "December 31, 2025",Citilink,Citilink,QG22,,CGK,HUB 1,CGK-KNO,Irregularity,,Handling report QG22 tanggal 31 Desember 2025. Terjadi clash handling penggunaan payung. Pax Kehujanan,"1. Terjadi clash handling penggunaan payung saat proses boarding diflight : • (QG884 STD 06.45LT) total 177 pax stand C51 • (QG022 STD 07.00LT) total 162 pax stand C71 • (QG9670 STD 07.00LT) total 98 pax stand C63 2. Pendistribusian payung terlebih dahulu di QG884 C51 yang sudah boarding dahulu, selanjutnya dibagikan untuk ke C71 dan C63. 3. MVT DEP ADD JKTOMQG ORG CGK/QD/QG QG022/31DEC/PKGLT/CGK AD : 2356Z/0010Z EA : 0206Z KNO DL : 00 EET : 0210 PX : 162/00/01 SI : EARLY DG : NIL CAPT. M JOHAN EET INCLD TAXI IN 5 MNT","• Menyiapkan payung sebelum proses boarding berjalan • Membagi kebutuhan payung sesai jam boarding dahulu dan jumlah penumpang onboard • Restock payung ke boarding gate, jumlah keseluruhan saat ini 50pcs • Stock saat ini 31pcs di ruangan dan 15 pcs proses penambahan",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B89AEA0A3-3081-44D9-8B8B-FAF4D1AAEE7E%7D&file=Handling%20Report%20QG22%2031%20Desember%202025_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Accuracy & Completeness of Service,,,,Closed,,,,,,,,,NON CARGO_390,NON CARGO,NON CARGO, "January 2, 2026",Citilink,Citilink,QG790,,SRG,HUB 2,CGK - SRG,Irregularity,,"kami Informasikan telah terjadi pendodosan/pencurian barang Penumpang oleh Penumpang lain pada Flight QG790/PKGQC/2 JAN 26 Route CGK-SRG.",Pencurian barang Penumpang oleh Penumpang lain,"Pax saat ini sedang di interogasi oleh pihak AVSEC Bandara di damping oleh AVsec GP dan ASO QG serta SRGKKQG untuk Detail nanti kami update setelah Selesai proses Interogasi.",Konfirmasi ke GM SRG dan info dari SRG Airline menyerahkan Kasus tersebut ke Polsek Bandara,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF4B1F75B-E890-479D-832A-1A350036F3DB%7D&file=2Jan2026%20QG790%20SRG%20-%20Pencurian%20barang%20penumpa_Melisa%20Zahara.docx&action=default&mobileredirect=true,General,,,Lost Baggage Item(s),,CLOSED,,,,,,,,,NON CARGO_391,NON CARGO,NON CARGO, "January 2, 2026",MPA,Scoot,TR222,,BPN,HUB 3,SIN - BPN,Compliment,,Terima kasih dan tolong berikan apreesiasi kepada team BPN untuk kerja keras serta kejujurannya. Agar bisa menjadi contoh untuk station lainnya.,"Saya menulis untuk menyampaikan apresiasi terdalam atas tindakan luar biasa dari salah satu staf di Bandara Balikpapan terkait insiden pada penerbangan Scoot TR 222 dari Singapore (SIN) ke Balikpapan (BPN) pada tanggal 2 Januari 2026. Setelah mendarat, saya tanpa sengaja meninggalkan smartphone di kantung kursi depan. Kekhawatiran saya bertambah karena perangkat tersebut tidak dilindungi kata sandi, sehingga data pribadi saya sangat rentan. Namun, kelegaan yang luar biasa datang beberapa jam kemudian. Seorang petugas bandara yang sangat jujur dan baik hati menghubungi keluarga saya berdasarkan informasi kontak darurat, dan dengan sukarela mengantarkan smartphone tersebut langsung ke alamat rumah saya di Balikpapan. Tindakan ini sungguh melampaui tugas dan harapan. Ini merefleksikan integritas, kejujuran, dan komitmen pelayanan yang sangat tinggi. Inisiatif untuk tidak hanya mengamankan barang tetapi juga mengantarkannya ke rumah menunjukkan kepedulian yang langka.","Saya juga mengucapkan terima kasih kepada Scoot Airlines dan manajemen Bandara Sultan Aji Muhammad Sulaiman (BPN) yang telah membina dan memiliki tim dengan nilai-nilai luhur seperti ini. Budaya perusahaan yang mengutamakan kejujuran dan kepuasan penumpang benar-benar terwujud. Peristiwa ini tidak hanya mengembalikan barang berharga saya, tetapi juga memulihkan kepercayaan saya pada kebaikan manusia dan kualitas pelayanan aviasi di Indonesia. Terima kasih yang tak terhingga. Saya akan dengan bangga merekomendasikan Scoot Airlines dan akan selalu mengenang kebaikan ini.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF830571E-3F39-4EC6-A2ED-60BCCD24560E%7D&file=2-Jan-2026%20TR222%20BPN%20Compliment_Melisa%20Zahara.docx&action=default&mobileredirect=true,General,,,Staff Attitude & Competencies,,CLOSED,,,,,,,,,NON CARGO_392,NON CARGO,NON CARGO, "January 2, 2026",Pelita Air,Pelita Air,IP301,,CGK,HUB 1,KNO - CGK,Complaint,,"Pax An. Rohan Hafas (Managing Director Danantara) Komplain bahwa bagasi lama diterima Mengeluhkan Pengalaman Pimpinan2 Danantara pada saat Bepergian dengan Pelita air , di mana pada saat Landing petugas tidak menginformasikan bagasi penumpang Prioritas , dan Ketika di tanya , petugas bilang tidak tahu ( case Pada Hari Jumat minggu lalu Rute KNO- CGK ) Harapan Dari Danantara utk meningkatkan service dan Komunikasi yang baik pada saat Melayani","Saat Landing petugas tidak menginformasikan bagasi penumpang Prioritas , dan Ketika di tanya , petugas bilang tidak tahu. Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan penyebab sementara antara lain: 1. Pax An. bpk. Rohan Hafas (Managing Director Danantara) complaint bahwa bagasi tidak diterima ke ruangan LL Pelita. 2. Adanya miss komunikasi antara team LL dengan Pax. Beliau menunggu bagasi di conveyor belt padahal bagasi beliau sudah disiapkan diarea yang diperuntukan untuk baggage priority.","Harapan Dari Danantara utk meningkatkan service dan Komunikasi yang baik pada saat Melayani Yang telah dilakukan : Permohonan maaf dan melakukan klarifikasi terhadap pax tsb",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BE9CE13FA-603B-4877-B4FF-4A6B1D11E9D0%7D&file=2-%20Jan-2026%20IP301%20CGK%20(KNO-CGK)%20Pax%20An_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,OPEN,,,,,,,,,NON CARGO_393,NON CARGO,NON CARGO, "January 3, 2026",Garuda Indonesia,Garuda Indonesia,GA141,,BTJ,HUB 5,BTJ - CGK,Irregularity,,`,"1. PAX BOARDING DENGAN BOARDING PAS WEB CHECK IN KAWANNYA 2. TIDAK MELAKUKAN PROFILING DENGAN TELITI DAN BENAR 3. TIDAK DILAKUKAN PROFILING DENGAN BENAR","1. BRIEFING DEBRIEFING 2. LEBIH TELITI DALAM MELAKUKAN PENGECEKAN BOARDING PAS WEB","1. Meremind ke BTJ untuk selalu melukan check in dengan menggunakan code booking 2. Meremind selalu double check untuk penumpang web check in dan mobile check in pada saat melapor di check in maupun di gate.",Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/GARUDA%20BTJKK%20003%20I%202026_Surat%20Teguran%20PT%20Gapu_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGIS%20GA141%2003%20JAN%202026_Melisa%20Zahara.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,CLOSED,,,,,,,,,NON CARGO_394,NON CARGO,NON CARGO, "January 3, 2026",Garuda Indonesia,Garuda Indonesia,GA6824,,CGK,HUB 1,CGK - SOQ,Irregularity,,Terdapat dugaan manipulasi berat bagasi di flight GA 6824/03 Jan 26 CGK - SOQ.,#N/A,"Masih dalam proses investigasi kepada petugas dan pengumpulan data. Demikian disampaikan dan akan kami laporkan hasil investigasi persegera.",Perkuat kontrol atasan Langsung terhadap flight Timur,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BFA8F4FCD-D749-48EB-B935-7CF00327AF84%7D&file=3-Jan-2026%20GA6824%20CGK%20manipulasi%20berat%20bagasi_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,CLOSED,,,,,,,,,NON CARGO_395,NON CARGO,NON CARGO, "January 4, 2026",Garuda Indonesia,Garuda Indonesia,GA463,,DPS,HUB 3,DPS - HLP,Irregularity,,"Disampaikan informasi bahwa terdapat 20 koli bagasi transfer dari Ex-GA881 yang direncanakan on board pada penerbangan GA463/HLP, namun ditinggal atas instruksi GADPS, dikarenakan keterbatasan waktu (short connection time).",Dikarenakan keterbatasan waktu (short connection time).,"Tim HLP telah kami informasikan untuk menyampaikan permohonan maaf kepada penumpang serta memberikan pre-information, sehingga penumpang tidak menunggu terlalu lama di area baggage claim belt.",Semua Bagasi sudah terdelivery ke penumpang,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B71F9C913-2E68-4913-8C97-AE41D70FA1C2%7D&file=4-Jan-2026%20GA463%2020%20koli%20bagasi%20tertinggal_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,CLOSED,,,,,,,,,NON CARGO_396,NON CARGO,NON CARGO, "January 4, 2026",Citilink,Citilink,QG923,,BTH,HUB 5,KNO - BTH,Irregularity,,"Pada saat QG923/KNO-BTH landed jam 18.05 Proses penunrunan bagasi dilakukan dari pesawat. Dan dilakukan penurunan bagasi di breakdown area. Pada saat penurunan bagasi breakdown area didapatkan 2 pcs bagasi transit terturunkan dari pesawat. Sehingga 2 pcs bagasi transit tsb tertinggal. *kondisi bagasi transit tsb tercampur dipesawat*",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BCF2B0A2B-CC14-4E8E-975A-CED1489805F6%7D&file=4-Jan-2026%20QG923%20BTH%20Bagasi%20Tertinggal_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,OPEN,,,,,,,,,NON CARGO_397,NON CARGO,NON CARGO, "January 5, 2026",Citilink,Citilink,QG446,,CGK,HUB 1,CGK - BPN,Irregularity,,Bagasi total 27 koli tidak On Board pada QG 446 CGK-BPN STD 13.35lt.,#N/A,"Mitigasi tercepat sudah disampaikan kepada station BPN & melakukan pergeseran Bagasi terebut ke GA572 STD 14.50 Demikian yang dapat disampaikan. Laporan akan kami update pada kesempatan pertama",Bagasi sudah dikirimkan ke alamat penumpang,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BD7DD062F-BE96-4D47-AAD2-E7038DE22AD6%7D&file=5-Jan-2026%20QG446%20CGK%2027%20koli%20tidak%20On%20Board_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,CLOSED,,,,,,,,,NON CARGO_398,NON CARGO,NON CARGO, "January 5, 2026",MPA,China Airlines,CI762,,CGK,HUB 1,CGK TPE,Irregularity,,"Telah terjadi insiden pada proses loading bagasi penerbangan CI762 tanggal 5 Januari. Pada saat penempatan container bagasi, operator BTT atas nama Nurhidayatullah menempatkan AKE No. AKE3247CI terlalu dekat dengan HLL sehingga terjadi benturan pada sisi HLL.",Penempatan AKE tidak memenuhi jarak aman (clearance) terhadap HLL.,Penguatan briefing dan penegasan kembali standar jarak aman penempatan container.,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-01-05-15-12-23-20_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-01-05-15-12-17-81_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-01-05-15-12-13-07_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,CLOSED,,,,,,,,,NON CARGO_399,NON CARGO,NON CARGO, "January 5, 2026",MPA,KLM,KL809,,CGK,HUB 1,KUL - CGK,Complaint,,"Pax Complaint : Saya terbang menggunakan KLM 809 KUL-CGK tanggal 5 januari 2026, dengan 2 bagasi (priority baggage) tapi saya telah menunggu hingga akhir dan hanya ada 1 bagasi yg ditemukan, dan saya melaporkan ke gapura tapi pelayanan sangat tidak clear, pd 5 jan saya juga mau melaporkan ke KLM tapi baggage ticket/tah saya sudah diambil gapura dan nomor yg ditulis di form tidak jelas, saya coba whatsapp tanggal 5 dan tanggal 6 untuk minta foto tag nya tp tidak di respon sama sekali Sehingga saya tgl 6 kembali ke airport hanya untuk ke gapura, saya ke airport hanya untuk foto baggage tag saya pdhl bisa dibalas via whatsapp, saat disanapun saya coba mengkonfirmasi status bagasi saya, apa memang tertinggal di KUL, dikirim ke tujuan yg salah, atau sudah tiba di jkt tp diambil org lain, tapi mereka tidak bisa dan tidak mau memastikan, dan saya memilih menunggu di gapura dan saya menunggu dari sekitar jam 4 hingga jam 6 sampe akhirnya diminta keluar oleh kepala tim yg bertanggung jawab disana dengan alasan mau briefing Laporan Missing 01 Pc Baggage Pax Flight KL809 Catatan : Setelah berkoordinasi dengan tim KUL untuk dilakukan pencarian bagasi. Perihal bagasi telah ditemukan dan akan dikirimkan dengan KLM KL809 sebagasi bagasi rush.","Complaint Pax : Kepala tim sangat tidak solutif dan tidak welcome apalagi membantu kekhawatiran saya. Sampai saat saya diminta keluar saya coba konfirmasi lagi apakah bisa di konfirmasi status keberadaan bagasi saya, tapi dia hanya jawab """"tidak tau"""" dengan gestur 🤷🏼 Kepala tim lebih bersifat menyalahkan pihak lain seperti """"berarti orang airport sana nya yang malas"""" atau """"kalo kaya gitu (jika barang saya diambil orang) kesalahan dari keamanan airport langsung"""" Dan flight berikutnya untuk KL809 seharusnya sudah tiba semalam 6 jan tapi bagasi saya belom ditemukan Root Caused : ""1. Penumpang tidak menerima 1 (satu) piece bagasi pada saat kedatangan. 2. Terjadi ketidaknyamanan bagi penumpang akibat keterlambatan penerimaan bagasi. 3. Diperlukan proses penelusuran lanjutan dan koordinasi dengan stasiun asal untuk menemukan bagasi yang belum diterima. 4. Penumpang harus kembali ke bandara untuk menanyakan perkembangan status bagasi. 5. Terjadi peningkatan kebutuhan pelayanan dan komunikasi lanjutan kepada penumpang selama proses penelusuran bagasi.""","""1. Menginformasikan kepada penumpang bahwa bagasi masih dalam proses pencarian. 2. Mengirimkan telex ke original station (KUL) untuk melakukan penelusuran terhadap bagasi dengan AHL No. CGKKL11849 dan Tag No. 0074 854449, yang diduga masih tertinggal di stasiun asal. 3. Petugas memberikan penjelasan dan pembaruan informasi kepada penumpang secara berkala selama penumpang berada di Lost and Found Office. RENCANA TINDAK LANJUT 1. Meningkatkan komunikasi dan penyampaian informasi kepada penumpang secara lebih proaktif dan jelas guna menjaga kenyamanan penumpang serta meminimalkan potensi keluhan lanjutan. 2. Berkoordinasi dengan AE KLM untuk melakukan follow up penanganan bagasi dengan menjalin komunikasi langsung dengan tim di Kuala Lumpur (KUL).""",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA46DFE7F-0106-4F43-8AFE-DC008EA9B9C4%7D&file=5-Jan-2026%20KL809%20CGK%20(KUL-CGK)%20Laporan%20Missin_Melisa%20Zahara%201.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA399C17A-16EF-47F5-BA16-E25EDE31D8AF%7D&file=5-Jan-2026%20KLM809%20KUL-CGK_Melisa%20Zahara%201.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,CLOSED,,,,,,,,,NON CARGO_400,NON CARGO,NON CARGO, "January 6, 2026",Garuda Indonesia,Garuda Indonesia,GA206,,CGK,HUB 1,YIA,Compliment,,"Compliment from pax GA206 ""18.13 yak baru sampai dirport jam segini. Untungnya staff @gapuraangkasaofficial super helpful jadi ga ketinggalan pesawat !!!! Thankyouuuu @garuda.indonesia""",For great services,Compliment,,Anggie andori & Dwi Septiawan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260106-WA0179_ROBBY%20ZIDNI%20FAHMAN.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,CLOSED,,,,,,,,,NON CARGO_401,NON CARGO,NON CARGO, "January 8, 2026",Citilink,Citilink,QG790,,SRG,HUB 2,CGK-SRG,Complaint,,Laporan pax kehilangan uang di cabin pesawat,"ASO a/n Ahmad Alil Himam melakukan penyisiran diarea bawah dan ditelfon oleh avsec gapura yang sedang berjaga di garbarata a/n ali mukhtar menginformasikqn bahwa ada penumpang yang kehilangan uang pada saat inflight berlangsung,lalu staff gate menutup jalan keluar dan holding semua pax agar tidak keluar dari garbarata lalu ASO bertanya kepada korban berapa uang yang hilang dan korban mengatakan sekitar Rp 8 juta sekian dan diikat menggunakan karet merah. FA4 a/n Lulu Lubabul Fatha mengatakan bahwa dia mencurigai 1 penumpang WNA cina yang sering mondar mandir pada saat inflight lalu ASO,KK dan juga FA4 mencari tersangka, setelah ketemu, pax lain dipersilahkan untuk lanjut dan mengambil bagasi.","Tersangka di bawa ke ruangan avsec angkasa pura untuk di periksa tas dan juga body search dan menemukan uang tunai berjumlah Rp 10 juta dengan tali karet merah yang sesuai seperti milik korban, di tanyakan kepada tersangka tetapi tersangka mengatakan itu adalah uang milikya, dan keterangan dari korban ia menukar uang di money charger yang berada dimalaysia sejumlah 10 juta tetapi sudah digunakan untuk belanja dan tersisa berkisar 8 juta sekian lalu dikarenakan bukti tidak cukup kuat dan korban tidak memiliki list nomor seri uang yang ditukar korban meminta kepihak kepolisian untuk dilanjutkan masalah ini lalu pihak airline menyerah terimakan kasus ini kepada polsek semarang barat.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B1E4A2F0B-1339-4886-9126-61D530D2EDDF%7D&file=8-Jan-2026%20QG790%20SRG%20(CGK-SRG)%20laporan%20pax%20ke_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,OPEN,,,,,,,,,NON CARGO_402,NON CARGO,NON CARGO, "January 8, 2026",Non Airline Case,Non Airline Case,#N/A,,SUB,HUB 2,#N/A,Irregularity,,Tali Net Compartemen pcc fwd compt putus tersangkut conveyor beltloader,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B35CCEC60-2F86-4DF1-84C1-8E6725C08F56%7D&file=8-Jan-2026%20SUB%20Tali%20Net%20Compartemen%20pcc%20fwd%20c_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,The Availability of GSE,,,CLOSED,,,,,,,,,NON CARGO_403,NON CARGO,NON CARGO, "January 8, 2026",Garuda Indonesia,Garuda Indonesia,GA324,,SUB,HUB 2,CGK-SUB,Irregularity,,Sebelum proses unloading Ditemukan bekas goresan atau scratch di pintu kompartemen belakang PKGNC GA324 CGK-SUB,#N/A,#N/A,after check goresan sudah pernah di temukan di cgk tgl 17 sept,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/e2762af1-e8be-4765-a247-67de1bf501f3%20-%20lazuar_Melisa%20Zahara.jpeg,Apron Area,,Procedure Competencies,,,CLOSED,,,,,,,,,NON CARGO_404,NON CARGO,NON CARGO, "January 11, 2026",Garuda Indonesia,Garuda Indonesia,GA2894,,CGK,HUB 1,TNJ - CGK,Complaint,,Kejadian pembentakan oleh staf Joumpa di Terminal 3 Kedatangan CGK,#N/A,#N/A,Meremind ke seluruh staff joumpa agar selalu konsisten dalam memberikan layanan walau dalam kondisi tertekan.,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B41F423F7-D3BE-4467-8DB2-5F138E042614%7D&file=11-Jan-2026%20GA2894%20CGK%20(TNJ-CGK)%20kejadian%20pem_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Lack communication skills.,,,,CLOSED,,,,,,,,,NON CARGO_405,NON CARGO,NON CARGO, "January 11, 2026",#N/A,Gulfstream G500 (Private Jet),N705HM,,YIA,HUB 2,YIA - HLP,Irregularity,,"Laporan terkait bagasi tertinggal di OOG pada penerbangan private charter N705HM tanggal 11 Januari 2026 dengan rute YIA – HLP, milik rombongan Ibu Dra. Siti Hartati Murdaya.","Satu unit bagasi penumpang tertinggal di area OOG. Bagasi tersebut merupakan milik Bapak Jack Steven, yang tergabung dalam rombongan Ibu Dra. Siti Hartati Murdaya. Bagasi tercampur dengan bagasi maskapai Citilink, dikarenakan pada bagasi tersebut masih terpasang label Citilink.","- Rencana tindak lanjut, bagasi akan diberangkatkan besok pagi menuju Halim (HLP) menggunakan penerbangan Citilink rute JOG – HLP. - Kami telah menyampaikan permohonan maaf kepada Karisma Bapak Andy, dan informasi kejadian ini juga telah disampaikan kepada penumpang yang bersangkutan. - Sehubungan dengan kejadian tersebut, kami menyampaikan permohonan maaf yang sebesar-besarnya atas ketidaknyamanan yang terjadi. Kami akan melakukan evaluasi internal untuk mencegah terulangnya kejadian serupa di kemudian hari.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B38B0BE4C-7C86-4BB5-AB2A-06E433F83221%7D&file=11-Jan-2026%20N705HM%20YIA%20(YIA-HLP)%20bagasi%20terti_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,CLOSED,,,,,,,,,NON CARGO_406,NON CARGO,NON CARGO, "January 12, 2026",Pelita Air,Pelita Air,IP632,,CGK,HUB 1,CGK PNK,Irregularity,,"Penumpang Salah Onboard PKPWJ RTG, parked G69 fr IP632/ dte, CGK PNK, back to gate dt 4x Pax onboard with wrong destination (ATA 12.57) NOTE : 1. 4x pax Actual to PLM Pesawat IP632/12Januari rute CGK–PNK dengan registrasi PK-PWJ melakukan RTA (Return to Apron) menuju Stand G69. Pada proses pengecekan lanjutan, ditemukan 4 (empat) penumpang masih onboard dengan tujuan yang tidak sesuai, di mana tujuan aktual penumpang adalah PLM (Palembang). Atas kondisi tersebut, pesawat dilakukan RTA untuk penanganan penumpang sesuai prosedur.","Validasi akhir boarding pass dan tujuan penumpang tidak optimal pada proses boarding. Human factor, berupa kelalaian petugas dalam memastikan kesesuaian tujuan penumpang dengan rute penerbangan.","Pengetatan prosedur boarding dengan konfirmasi verbal tujuan penumpang. Briefing ulang petugas operasional terkait prosedur boarding dan awareness wrong destination pax. Monitoring dan evaluasi berkala oleh Unit SSQ",Koordinasi dengan GM CGK terkait case tersebut,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-01-12-22-53-45-18_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260112-WA0448_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-01-12-22-52-52-32_6012fa4d4dd_Dennis%20Anggoro.jpg https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-01-12-22-52-52-32_6012fa4d4dd_Melisa%20Zahara.jpg",Terminal Area,"Passenger, Baggage & Document Profilling",,,,,,,,,,,,,NON CARGO_407,NON CARGO,NON CARGO, "January 12, 2026",Garuda Indonesia,Garuda Indonesia,GA401,,CGK,HUB 1,DPS - CGK,Complaint,,Laporan reff AHL JKTGA53598 terkait penumpang yang belum menerima 1 (satu) koli bagasi berupa koper merk Samsonite warna biru navy,"Berdasarkan hasil observasi awal dan klarifikasi petugas, dugaan sementara penyebab kejadian adalah penumpang kurang terima 1 (satu) bagasi, dengan indikasi bahwa koper tersebut terbawa oleh penumpang lain.","• Koordinasi dengan DPSLLGA. • Komunikasi dengan penumpang. • Koordinasi dengan LLIP & LL Transnusa (after check hasil negative). • Pengecekan dan penelusuran rekaman CCTV bersama pihak terkait.","1. Koordinasi denganTeam MTCGK 2. Pax melaporkan Hal tersebut ke Polisi Bandara 3. Prosedure Airline tetap di jalankan oleh CGK",Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BFF63DA99-813D-42A9-AD70-A4FC707340FF%7D&file=12-Jan-2026%20GA401%20CGK%20(DPS-CGK)%20laporan%20reff_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,,,,,,,,,,NON CARGO_408,NON CARGO,NON CARGO, "January 14, 2026",MPA,China Southern,CZ038,,CGK,HUB 1,CGK-CAN,Irregularity,,Handling Report Finding of Fake Visa,". Insufficient thoroughness during initial document verification at check-in. . Lack of immediate coordination with the leader or Controller when irregularities were first observed. · Passenger profile raised concerns (first-time international traveler, travel purpose and appearance not fully consistent with visitor profile).",". Immediate search and monitoring of the passenger within the Immigration area to prevent departure. . Re-checking physical passports and visas of passengers at the boarding gate. . Coordination with the airline to escalate verification with the Chinese Embassy regarding visa authenticity. . Briefing and reminding all staff on characteristics and indicators of fake visas.","1. Training refreshment Travel Documen sudah dilakukan oleh Team CGK 2. Sampai saat ini corrective action yang di lakukan efisien untuk menghindari case yang serupa",Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B5204B8D6-2CF5-439A-BBE4-40F87C799072%7D&file=14-Jan-2026%20CZ038%20CGK%20(CGK-CAN)%20Handling%20Repo_Melisa%20Zahara.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20Finding%20of%20Fake%20Visa%20CZ3038%201_Melisa%20Zahara.pdf,Terminal Area,"Passenger, Baggage & Document Profilling",,,,,,,,,,,,,NON CARGO_409,NON CARGO,NON CARGO, "January 17, 2026",Garuda Indonesia,Garuda Indonesia,GA874,,CGK,HUB 1,CGK HND,Irregularity,,"GA874 /17Jan CGK–HND, terdapat bagasi bulk pada kondisi last minute. Dalam proses build-up tambahan tersebut, posisi bagasi di dalam BCT diubah menjadi berdiri untuk keperluan dokumentasi foto dan tidak sempat dikembalikan ke posisi aman sesuai SOP. Saat BCT bergerak menuju bulk compartment, pintu BCT terbuka akibat penguncian yang tidak terkunci sempurna, sehingga sebagian bagasi terjatuh di area apron. Penanganan segera dilakukan dan proses loading dapat diselesaikan dalam kondisi aman.","1. Insiden disebabkan oleh posisi bagasi bulk yang tidak proper (berdiri) 2. Kondisi lock pintu BCT yang tidak terkunci sempurna.","Penarikan dihentikan sementara, area diamankan, dilakukan pengecekan dan pembersihan bagasi terdampak, penguncian ulang BCT, serta re-loading bagasi ke posisi aman sesuai SOP. Proses loading dilanjutkan dan selesai dalam kondisi aman.","1. Hasil Koordinasi dengan Team CGK, sampai saat ini masih belum ada Komplain di Haneda Terkait 5 bagasi yang jatuh tersebut. 2. Disampaikan oleh team CGK rencana check kondisi pintu / lock BCT apabila memungkinkan untuk di Modifikasi agar tidak mudah terbuka",Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IRREG%20REPORT%20BAGASI%20TERJATUH%20SAAT%20PENARIKAN%20G_Dennis%20Anggoro.pdf,Apron Area,,Procedure Competencies,,,,,,,,,,,,NON CARGO_410,NON CARGO,NON CARGO, "January 18, 2026",MPA,Scoot,TR291,,LBJ,HUB 3,LBJ-SIN,Irregularity,,"Flight Scoot TR291 registrasi 9V THJ saat block on pagi ini mengalami scratch di bagian sisi pintu depan yg mengakibatkan cat pesawat terkelupas dikarenakan petugas AMC dari UPBU saat mendocking garbarata terlalu ke pinggir pintu yg membuat scratch dan cat pesawat terkelupas. Delay Code D1 : 93/LATARR D2 : 31A/WAITING LOADSHEET FROM CENTRAL LOAD CONTROL D3 : 52/DAMAGE DURING GROUND OPS (SCRATCH A/C BODY D/T BUMP AVIO BRIDGE OPERATE BY AIRPORT AUTHORITY)","· Petugas Aviobridge tidak melakukan Inspeksi kondisi & posisi Aviobridge sebelum dioperasikan · Operator Aviobridge tidak meberi jarak antara body pesawat dengan rubber bumper Avio bridge saat dioperasikan · Adanya bagian permukaan Avio yang tidak ditutupi rubber bumper","· Menginformasikan Petugas Aviobridge untuk melakuakan inspeksi kondisi dan posisi Aviobridge yang akan digunakan sebelum dioperasikan · Menginformasikan Petugas Aviobridge untuk selalu memastikan ujung permukaan kanopi aviobridge posisi fully retrack saat Aviobridge dioperasikan mendekat ke pesawat · Menginformasikan Petugas Aviobridge saat melakukan pengaturan naik ataupun turunnya Aviobridge (untuk mencari posisi pemasangan yang ideal) ujung permukaan kanopi aviobridge posisi fully retrack untuk menghindari terjadinya gesekan · Menginformasikan operator Aviobridge untuk selalu memberi jarak antara body pesawat dengan rubber bumper Aviobridge saat dioperasikan (tidak menempel rapat) · Menginformasikan petugas Aviobridge untuk menambahkan rubber bumper pada bagian permukaan Avio yang tidak dilapisi rubber bumper","Reminder kepada CGKMB untuk check seluruh Rubber bumper Avio dan reminder untuk menjaga jarak aman , antara rubber bumper Avio dan Body pesawat. Selalu membuat evidence sebelum dock in",Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGI%20SCRATCH%20SCOOT%20TR291%20LBJSIN%2018JAN202_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BFCBDED59-8D58-4FA7-9F39-D6B990BA7EF4%7D&file=18-Jan-2026%20TR291%20(9VTHJ)%20LBJ%20(LBJ-SIN)%20Saat_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,,,,,,,,,,NON CARGO_411,NON CARGO,NON CARGO, "January 20, 2026",Garuda Indonesia,Garuda Indonesia,GA147,,CGK,HUB 1,KNO-CGK,Irregularity,,"Izin menginformasikan perihal insiden (kecelakaan kerja) petugas operator GSE. Sebagai laporan awal, pada saat handling arrival pesawat GA147 rute KNO-CGK, parking stand G64, ATA 18.32, terjadi insiden pada saat proses pemasangan wheel chock. Petugas operator GSE mengalami benturan pada bagian kepala dengan sisi depan cover nose wheel.","Insiden tersebut terjadi karena petugas menggunakan jas hujan dengan penutup kepala sehingga pandangan menjadi terbatas. Akibat benturan tersebut, petugas mengalami luka pada bagian kepala.","Petugas yang bersangkutan segera dibawa ke KKP dan selanjutnya dirujuk ke rumah sakit untuk mendapatkan penanganan medis lebih lanjut, dengan hasil 2 jahitan.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BE3374DB3-6F13-4B34-9618-A6BF0ADD0216%7D&file=20-Jan-2026%20GA147%20CGK%20(KNO-CGK)_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,,,,,,,,,,NON CARGO_412,NON CARGO,NON CARGO, "January 20, 2026",Non Airline Case,Non Airline Case,GA718,,DPS,HUB 3,DPS - MEL,Irregularity,,"- Free loading 10 pcs bagasi di CPT 4 karena bulk full dan tidak ada container - DPS Free loading 10pcs bge (7 crew bag dan 3 baby stroller) di CPT 4 karena bulk full dan tidak ada container untuk bge pada FLT GA718/19Jan2026 DPS-MEL",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B8184DF93-6D04-4767-9C0A-3A455FA24EEA%7D&file=20-Jan-2026%20DPS%20Free%20loading%2010%20pcs%20bagasi%20di_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,The Availability of GSE,,,,,,,,,,,,NON CARGO_413,NON CARGO,NON CARGO, "January 20, 2026",Non Airline Case,Non Airline Case,#N/A,,SUB,HUB 2,#N/A,Irregularity,,scratches,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B7B3E43B5-2142-4E89-9A51-985005384E31%7D&file=20-Jan-2026%20SUB%20scratches_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,,,,,,,,,,NON CARGO_414,NON CARGO,NON CARGO, "January 24, 2026",Citilink,Citilink,QG9692,,SUB,HUB 2,SUB - DPS,Irregularity,,Pax cancel n replace by other with true ID of cancel pax WJT9WQ,Pax use web checkin n web BP,Offload pax by system n report to gate staff,,Amil,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260124-WA0031_Amil%20Reza%20Pahlevi.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,,,,,,,,,,NON CARGO_415,NON CARGO,NON CARGO, "January 25, 2026",MPA,China Southern,CZ8354,,CGK,HUB 1,CGK SZX,Complaint,,"Flight CZ8353 / CZ8354 (20–21 Januari) Keterlambatan proses unloading dan loading pada penerbangan CZ8353 (arrival 20 Januari) dan CZ8354 (departure 21 Januari) terjadi akibat ketidaksiapan SDA berupa empty cart yang tidak standby H-15 menit sebelum ETA pesawat, sebagaimana dipersyaratkan dalam SOP operasional. Meskipun permintaan empty cart telah diajukan oleh tim ramp pada pukul 23:10 dan kembali di-follow up pada 23:15, empty cart belum berada di apron pada waktu yang dibutuhkan. Pesawat tercatat on chocks sejak pukul 23:15, namun empty cart baru tiba di apron pada 23:29, sehingga proses unloading tidak dapat dimulai tepat waktu. Selain itu, pada saat unloading rear compartment telah selesai, unloading front compartment masih tertunda karena keterbatasan empty cart. Dalam kondisi tersebut, Load Master (LM) menahan proses loading pada rear compartment tanpa dasar operasional yang jelas, yang semakin memperpanjang durasi ground time. Akumulasi dari ketidaksiapan SDA (empty cart) sebelum ETA serta keputusan operasional di lapangan tersebut menyebabkan keterlambatan keberangkatan Flight CZ8354 (21 Januari) dengan total delay 31 menit.","Berdasarkan rangkaian kejadian tersebut, dapat disimpulkan bahwa akar penyebab utama komplain adalah tidak stand by-nya SDA (khususnya empty cart) di apron H-15 menit sebelum ETA pesawat, sehingga menghambat proses unloading, loading, dan delivery bagasi.","Sebagai langkah perbaikan, akan dilakukan: Penegasan dan penegakan kembali SOP kesiapan SDA H-15 menit sebelum ETA. Penguatan fungsi monitoring dan kontrol pergerakan GSE agar peralatan sudah berada di posisi kerja sebelum pesawat on chocks. Peningkatan koordinasi antara Ramp, GSE, Shipside, dan Load Master. Evaluasi dan pembinaan kepada personel terkait guna mencegah terulangnya kejadian serupa.",,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/CZ%20CGK%20Complaint%20Letter%20Regarding%20Recurrent%20A_Melisa%20Zahara.pdf https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B188BA859-35BD-4064-9A07-B77180018E19%7D&file=25-Jan-2026%20CZ8354,CZ387,%20CZ3037,CZ388%20(CGK)_Melisa%20Zahara.docx&action=default&mobileredirect=true",Apron Area,,Preparation Before ETA,,,,,,,,,,,,NON CARGO_416,NON CARGO,NON CARGO, "January 23, 2026",Non Airline Case,Non Airline Case,#N/A,,SUB,HUB 2,#N/A,Irregularity,,Pintu compt belakang penyok. Well inform GMFAA,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA0FC6166-6163-4102-A28F-8C8C44C4B8D5%7D&file=23-Jan-2026%20SUB%20Pintu%20compt%20belakang%20penyok_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,,,,,,,,,,NON CARGO_417,NON CARGO,NON CARGO, "January 28, 2026",Citilink,Citilink,QG171,,CGK,HUB 1,SUB CGK,Irregularity,,"Pada 28 Januari 2025, saat proses disembarkasi penerbangan QG 171 rute SUB–CGK (RON) di parking stand A21, dilakukan penurunan penumpang WCHC melalui tangga pesawat. Dalam proses tersebut, salah satu anggota keluarga penumpang ikut membantu mengangkat WCHC dan terjatuh di tangga pesawat, sehingga mengalami luka pada kaki. Petugas segera memberikan bantuan, menyiapkan kursi roda tambahan, serta melakukan pendampingan penumpang menuju KKP untuk pemeriksaan medis. Setelah penanganan selesai, penumpang didampingi untuk menyampaikan keluhan kepada pihak terkait dan selanjutnya meninggalkan area kedatangan.","Keluarga penumpang ikut terlibat langsung dalam proses penurunan WCHC di tangga pesawat. Risiko ketidakseimbangan saat pengangkatan manual di area tangga pesawat.","Penanganan WCHC di tangga pesawat hanya dilakukan oleh petugas terlatih. Keluarga penumpang tidak diperkenankan ikut membantu proses pengangkatan.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260129-WA0296_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260129-WA0294_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260129-WA0291_Dennis%20Anggoro.jpg,Terminal Area,"Passenger, Baggage & Document Profilling",,,,,,,,,,,,,NON CARGO_418,NON CARGO,NON CARGO, "February 1, 2026",Pelita Air,Pelita Air,IP632,,CGK,HUB 1,CGK - PNK,Irregularity,,Kontra produktif,"1. Manipulasi berat bagasi. 2. Menerima uang dari pax ke rekening pribadi.","1. Melakukan pemanggilan untuk investigasi internal. 2. Meminta team SSQ untuk melakukan investigasi lebih dalam",,Noorman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/KRONOLOGIS%20IP632%2001%20FEB%202026-1_Noorman%20..pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,,,,,,,,,,NON CARGO_419,NON CARGO,NON CARGO, "January 31, 2026",Garuda Indonesia,Garuda Indonesia,GA189,,KNO,HUB 5,KNO-CGK,Irregularity,,"Dengan sangat menyesal telah terjadi miss handling 4 pax anggota DPRRI Komisi Vlll dengan informasi sbb Cabang : KNO Customer : Joumpa Flight No : GA189 transfer to IP303 Tgl : 31 Jan 2026 Waktu : GA189 std 15.05LT & IP303 std 15.55LT Irreg Brief : 4 Penumpang Anggota DPR Komisi Vlll tertinggal pesawat GA189 karena belum ter check in sesampai di CIP Room",Root Cause : Tidak dilakukan crosscheck boarding pass penumpang saat di CIP Room,Action : Menemui penumpang dan menawarkan untuk penerbangan lainnya yaitu IP303 dan menyampaikan permohonan maaf kepada penumpang,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B8A406BDE-3449-4DC9-B252-946984A6C5C4%7D&file=31-Jan-2026%20GA189%20KNO%20(KNO-CGK)%20miss%20handling_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,"Passenger, Baggage & Document Profilling",,,,,,,,,,,,,NON CARGO_420,NON CARGO,NON CARGO, "February 3, 2026",Garuda Indonesia,Garuda Indonesia,GA881,,DPS,HUB 3,NRT-DPS,Irregularity,,"Tidak tersedia IPL pada Penerbangan GA881 NRT-DPS pada saat Arrival Parkir Remote. Kronologi Singkat : Jumlah Penumpang Berkebutuhan Khusus : 1 (satu) orang - Keterangan Sistem : Wheelchair request Catatan Tambahan : Penumpang dengan kondisi lanjut usia - Informasi dari Station Asal (NRT) : Tidak terdapat message atau notifikasi lanjutan terkait kebutuhan (IPL) apabila pesawat parkir di remote stand.","- Sebelum pesawat mendarat di Denpasar, staff arrival telah melakukan antisipasi operasional dengan mengajukan permintaan penyiapan IPL, mengingat potensi kebutuhan penumpang berkebutuhan khusus pada kondisi parkir remote. - Dalam proses tersebut, dilakukan koordinasi untuk penyewaan IPL ke PT JAS, namun tidak terdapat ketersediaan IPL pada saat itu karena unit IPL milik PT JAS sedang digunakan untuk penanganan penerbangan Etihad Airlie yang juga parkir di remote stand. Dengan mempertimbangkan aspek keselamatan dan kondisi penumpang, dilakukan pendampingan langsung oleh tim arrival bersama keluarga. Penumpang menuruni tangga pesawat secara perlahan dengan dipapah oleh keluarga dan didampingi oleh staff arrival, tanpa dilakukan proses pengangkatan atau penggotongan. - Seluruh proses dilakukan dalam pengawasan petugas, berjalan aman, terkendali, dan tidak ditemukan kendala maupun insiden.","1. Pendampingan penuh terhadap penumpang oleh petugas arrival dan keluarga. 2. Pengawasan keselamatan selama proses disembarkasi hingga penumpang berada di area aman. PREVENTIVE ACTION 1. Melakukan antisipasi penanganan penumpang berkebutuhan khusus pada kondisi keterbatasan atau tidak tersedianya Implane Lift (IPL) dengan memastikan ketersediaan alat bantu alternatif serta kesiapan dan penempatan personel arrival sejak sebelum pesawat mendarat, guna menjamin keselamatan dan kelancaran proses disembarkasi. 2. Melakukan percepatan dan penetapan prioritas tinggi terhadap perbaikan GSE Implanelift (IPL) yang berstatus unserviceable, disertai target waktu penyelesaian yang jelas dan terukur, guna meminimalkan risiko keterbatasan layanan special handling pada penerbangan yang parkir di remote stand",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B8EF1A6E8-2505-4645-AD26-21B3B5EAA84C%7D&file=Kronologi%20GA881%2003feb26%20-%20Wiadnyana%20I%20Nengah_Melisa%20Zahara.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B00C4BC4B-BC62-4A5F-B588-2E294006C223%7D&file=3-FEB-~1_Melisa%20Zahara.DOC&action=default&mobileredirect=true,Apron Area,,The Availability of GSE,,,,,,,,,,,,NON CARGO_421,NON CARGO,NON CARGO, "February 3, 2026",Garuda Indonesia,Garuda Indonesia,GA 141,,BTJ,HUB 5,BTJ - CGK,Irregularity,,"Flight GA 141 BTJ-CGK Boarding pukul 10:29lt. Pada saat proses boarding selesai, 01 Penumpang atas nama Ibu Ni Luh Putu Ary Pertami Djelantik terlihat kebingungan mencari tempat duduk, kemudian salah satu Cabin crew memanggil petugas Ground dan menginformasikan bahwasanya terdapat 01 penumpang yang belum duduk. Petugas Ground datang menghampiri dan menanyakan Boarding Passnya, penumpang tersebut tidak dapat menunjukkan Boarding Pass hanya menunjukan Ticketnya. Petugas Gate melakukan pengecekan kode booking yang tertera pada ticket dan mendapatkan kode booking tersebut belum tercheck-inkan. Petugas emnawarkan kepada penumpang untuk berangkat di flight berikutnya dikarenakan belum Check-in tetapi Penumpang tidak bersedia, kemudian salah satu rombongan beliau atas nama Bapak Audi Bayu Pratama bersedia turun untuk menggantikan beliau dengan Flight selanjutnya.","1. Tidak maksimalnya petugas Gate dalam melakukan Profiling terhadap Penumpang. 2. Penumpang tersebut masuk bersama rombongan Protokol yang mengantar sehingga petugas Gate tidak melihat penumpang tersebut melintas.","1. melakukan koordinasi dengan Airline untuk Re-Open Flight dan mencheck-inkan penumpang tersebut dan re-print manifest. 2. melakukan hard briefing kepada Petugas Gate (evaluasi case) bersama station Manager terkait SOP dan membatasi jumlah protokol yang mengantar. 3. memberikan sanksi berupa SP. 4. berkoordinasi dengan team Protokol untuk membatasi jumlah pengantar hanya 1 orang saja dan yang memiliki Pass Bandara.",,Ivron susmantyo,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202026-02-03%20at%2012.50.05%20(1)_Ivron%20Susmantyo.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202026-02-03%20at%2012.50.05_Ivron%20Susmantyo.jpeg,Terminal Area,Boarding Management,,,,,,,,,,,,,NON CARGO_422,NON CARGO,NON CARGO, "February 2, 2026",MPA,Lucky Air,#N/A,,CGK,HUB 1,#N/A,Compliment,,"APRESIASI LUCKY AIR Letter of Gratitude To PT Gapura Angkasa, We wish to express our sincere gratitude for your continued support and excellent collaboration on Lucky Air' s ground handling operations at Sam Ratulangi International Airport, Soekarno - Hatta International Airport throughout 2025.","In the past year, as the aviation industry encountered both opportunities and challenges, our partnership has been further strengthened. We especially appreciate your professional commitment to guaranteeing the smooth daily operation of flights, your prompt response to emergencies in adverse weather conditions, and your efficient management of passenger flow during peak holiday seasons. These endeavors have been crucial to the operational success at our airport.","Looking ahead to 2026, we are excited about the new growth prospects in the aviation sector. We look forward to building on our strong relationship and working side-by side to achieve even greater milestones together. In celebration of the upcoming 2026 Year of the Horse, we wish you a prosperous and dynamic New Year! May our partnership gallop towards new heights of success. Wishing you every success in your business and all the best!",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Gapura-The%20letter%20of%20gratitude_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B3442A230-EB25-401A-B632-6772448033B4%7D&file=2-Feb-2026%20Apresiasi%20dari%20Lucky%20air_Melisa%20Zahara.docx&action=default&mobileredirect=true,General,,,Overall Company Service,,,,,,,,,,,NON CARGO_423,NON CARGO,NON CARGO, "February 9, 2026",Citilink,Citilink,QG991,,BKS,HUB 5,BKS-CGK,Irregularity,,"SUBJ: wrong retrive/Accept checkin 9 maret Kronologis Report pax an.Diarti ke staff checkin pada saat check kode booking dan nama tidak muncul di sistem. Kemudian staff checkin mengecheck menggunakan F2 Option, muncul nama tsb di sistem, kemudian di proses checkin print bpass dan masukan 1 coly bge di sistem.tanpa melihat bulan nya yaitu tgl 9 maret 2026. Pada saat di gate pun petugas gate terlewat tidak teliti dalam mengecheck bulan di bpass pax tsb.sehingga terjadi double seat di pesawat.pax tgl 9 maret diturunkan dan bge bisa di ketemukan dengan cepat, Ground time 30 menit terpenuhi.","Rootcase - petugas checkin tidak teliti dalam pengechekan kesuaian bulannya - Petugas gate tidak teliti dalam pengechekan bulan di bpass nya - Sistem QG bisa melakukan checkin print bpass n bge walaupun untuk 1 bulan kemudian - Proses check gte di boarding gate di lakukam manual, karena belum ada sistem/pc QG di Boarding gate.","Handling pax - permohonan maaf kepada pax yang mempunyai tiket 9 maret karena di turunkan, mendampingi ketiketing Batik untuk membeli tiket batik - Penumpang juga merasa bersalah tidak teliti saat membeli tiket Corecction aktive - Breifing terkait profilling yang teliti - Bpass saat akan memberikan kepada pax agar di tandai dengam boulpent atau stabilo, nama, tgl bulan, flt no, boarding time dengan di sebutkan oleh petugas dan terdengar oleh pax - Lebih hati hati lagi dalam menggunakan sistem QG dengan F2 Option dalam retrive kode booking - petugas gate dalam mengecheck bpass sambil menyebutkan nama dan tanggal flt no sesuai, disebutkan dan terdengar oleh pax.",,IIS ISMAIL,,Terminal Area,"Passenger, Baggage & Document Profilling",,,,,,,,,,,,,NON CARGO_424,NON CARGO,NON CARGO, "February 9, 2026",Garuda Indonesia,Garuda Indonesia,GA648,,CGK,HUB 1,CGK TTE,Irregularity,,"Insiden Masuknya Air ke Kabin Pesawat melalui PCA akibat Gangguan Sistem Drainase GSS di Parking Stand G41 dan G44, registrasi PKGNG & PKGFM","Pompa air pada sistem GSS tidak berfungsi secara optimal sehingga menyebabkan genangan air di area port PCA. Genangan air tersebut mengakibatkan air masuk ke dalam hose PCA dan terdorong hingga ke area kabin pesawat saat penggunaan PCA.","Melakukan perbaikan dan pengujian ulang fungsi pompa air GSS untuk memastikan sistem drainase berjalan normal. Melakukan inspeksi kondisi port PCA dan area sekitarnya sebelum penggunaan, khususnya setelah hujan atau kondisi basah. Menyusun dan menerapkan prosedur pengecekan tambahan (pre-use check) PCA oleh petugas terkait. Melakukan koordinasi dengan pihak teknisi GSS untuk peningkatan preventive maintenance dan monitoring berkala. Sosialisasi kepada petugas operasional terkait potensi risiko dan langkah pencegahan agar kejadian serupa tidak terulang.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202026-02-10%20at%2010.17.20_Dennis%20Anggoro.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Video%202026-02-10%20at%2010.30.30_Dennis%20Anggoro.mp4; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG20260210120847_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG20260210120845_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,NON CARGO_425,NON CARGO,NON CARGO, "February 9, 2026",Garuda Indonesia,Garuda Indonesia,GA821,,CGK,HUB 1,KUL-CGK,Complaint,,"Report Handling Bagasi GA821/09Feb - 15.38 Team KB mendapat laporan terkait kerusakan bagasi pax a/n Permatasari/Ajeng Mrs dengan TN/GA734199 dari GA821/09Feb. - Kerusakan bagasi pecah dibagian atas namun setelah dilakukan pengecekan BMC GA821/09Feb tidak terdapat laporan bagasi rusak & sudah dilakukan pengecekan ke staff breakdown tidak ditemukan juga bagasi rusak yang di maksud. - Untuk case tersebut sudah di tindak lanjuti oleh team Baggage Service.",Bagasi irregularity GA821/09Feb with TN/GA734199.,"- Team baggage service menghubungi pax & telah dilakukan permohonan maaf - ⁠Pembuatan laporan DPR CGKGA 59364 - ⁠Koordinasi dengan departemen claim untuk proses lebih lanjut - ⁠Koordinasi dengan KD - ⁠Koordinasi dengan KULGA - ⁠Koordinasi dengan Avsec GP",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BC4EF3A49-CEC2-4EC7-A3E4-8AE086B1EFF0%7D&file=9-Feb-2026%20GA821%20CGK%20(KUL-CGK)%20Kerusakan%20Baga_Melisa%20Zahara.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,,,,,,,,,,NON CARGO_426,NON CARGO,NON CARGO, "February 7, 2026",Pelita Air,Pelita Air,#N/A,,CGK,HUB 1,#N/A,Compliment,,"Apresiasi Staff Fungsional Gapura Angkasa dari Pelita Air Dilaksanakan pada Minggu, 7 Februari 2026, pukul 19.00 WIB, bertempat di RM Seafood Bambu Oju.","Kegiatan ini diselenggarakan oleh Pelita Air sebagai bentuk apresiasi atas dedikasi, komitmen, dan kontribusi seluruh staf fungsional dalam mendukung kelancaran serta peningkatan kualitas layanan operasional.",#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BFCD47CB9-A07C-4388-8469-EFB553984267%7D&file=7-Feb-2026%20Pelita%20Air%20CGK%20Apresiasi_Melisa%20Zahara.docx&action=default&mobileredirect=true,General,,,Overall Company Service,,,,,,,,,,,NON CARGO_427,NON CARGO,NON CARGO, "February 22, 2025",MPA,Xiamen Airlines,MF838,CGK,CGK,HUB 1,CGK-XMN,Irregularity,GSE,Re-open cargo door compartment to load 09 pcs baggage without permission to the staff Airlines (only ask permision to engineer & pic),Loading master failed reconciliation of baggage & Lack of coordination from Ramp Coordinator,ask permission to PIC via engineer (headset) to reopen the compartment door to load 9 pcs of luggage,,MF CGK,,Apron Area,,The Availability of GSE,,,Closed,UPG,HUB 4,Pelita Air,MPA,,,,,CGO_2,CGO,CGO, "February 25, 2025",MPA,Scoot,TR265,SUB,SUB,HUB 2,SUB-SIN,Irregularity,Cargo Problems,The cargo does not contain DG but only the label and the PIC shows that it is in the aircraft compartment,"Shipper uses the old packaging with the DG label without removing it, and LM should not load the DG label cargo in the compartment.",labeled cargo unloaded and returned to warehouse ( ada brp pcs kargo yg berlabel DG yg diturunkan?),,Tufail Ibnul Haris,,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,TJQ,HUB 5,Lion Air,MPA,,,,,CGO_3,CGO,CGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,#N/A,CGK,CGK,HUB 1,#N/A,Irregularity,Cargo Problems,Cargo Problems,#N/A,#N/A,,-,,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,PLM,HUB 5,Wings Air,MPA,,,,,CGO_4,CGO,CGO, "February 25, 2025",Garuda Indonesia,Garuda Indonesia,GA901,CGK,CGK,HUB 1,DOH-CGK,Irregularity,Cargo Problems,Request Clarification,2 unit container cargo ex GA901 dengan nomor ULD QKE52371QR/255kgs Dan QKE55144QR/495kgs yang berisi Genco terbawa kembali ke GA900 karena tercampur dalam satu rangkaian dengan Empty AKE milik Qatar airways diapron,"1. Melakukan briefing ulang kepada personil LM mengenai pentingnya pengechekan AKE 2. ULD unit MO melakukan komunikasi dengan",,-,,Apron Area,,Accurancy & Completeness of Service (Apron),,,Closed,BKS,HUB 5,Flyadeal,MPA,,,,,CGO_5,CGO,CGO, "March 3, 2025",MPA,Aero Dili,Aero Dili,DPS,DPS,HUB 3,DPS-DIL,Complaint,Cargo Problems,NIL,NIL,NIL,,Ketut Lama,,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,BTJ,HUB 5,Air Asia,MPA,,,,,CGO_6,CGO,CGO, "March 21, 2025",Garuda Indonesia,Garuda Indonesia,GA608,UPG,UPG,HUB 4,CGK-UPG,Complaint,Cargo Problems,Diffrent Cargo beda hampir 1ton (700 KG),NIL,NIL,,Pak OS WAG service,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_D4672863466C-1_Resja%20Attaya.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,CGK,HUB 1,China Airlines,,,,,,CGO_7,CGO,CGO, "March 27, 2025",MPA,Express Cargo Airlines (ECA),#N/A,CGK,CGK,HUB 1,CGK,Complaint,Baggage Handling,Tidak ada petugas RAMP saat kedatangan pesawat Express Cargo,"infomasi dari loadernya mereka hanya 11 org handle semua pesawat... Saya rasa Ini sudah tidak mencukupi, mereka kerja dari pagi sampai sekarang.",NIL,,Ketut,,Apron Area,,Baggage Handling,,,Closed,BDO,HUB 1,China Southern,,,,,,CGO_8,CGO,CGO, "March 30, 2025",MPA,China Airlines,CI772,DPS,DPS,HUB 3,DPS - TPE,Complaint,Operation,"antisipasi loading /unloading bagasi di BULK agar tidak basah saat musim hujan,maka dipersiapkan 1 buah CBL khusus untuk China Airlines dengan nomor 22031dimana kondisi CBL tersebut memiliki canopy yang lebih panjang dari yang lainnya.","CBL no 22031 kondisi belt conveyor tidak dapat bergerak mundur/tidak dapat untuk proses unloading bagasi/cargo, tetapi hanya bisa untuk loading saja sehingga tidak digunakan untuk flight China Airlines.","-Mempersiapkan dan mengganti dengan CBL no 22026 yang serviceable lengkap dengan canopy. -Usulan penambahan CBL dengan canopy yang lebih panjang sebagai CBL cadangan.",,I Wayan Budiarta/AE CI,,Apron Area,,Procedure Competencies,,,Closed,HLP,HUB 1,Egypt Air,,,,,,CGO_9,CGO,CGO, "April 3, 2025",MPA,Air China,CA978,CGK,CGK,HUB 1,CGK-PEK,Complaint,GSE,LOAD MASTER MISCOMMUNICATED WITH BTT OPERATOR ON 3 PALLETS LOADED WITHOUT INSTRUCTION OF THE LOAD MASTER,MISCOMMUNICATION BETWEEN THE LOAD MASTER AND OPERATOR BTT ABOUT 3 PALLETS OF CARGO IN THE AFT COMPARTMENT WITHOUT THE INSTRUCTION OF THE LOAD MASTER,"1. ENSURE THAT COMMUNICATION BETWEEN LOADING PERSONNEL, LOAD MASTER IS EFFECTIVE AND EFFICIENT TO PREVENT CARGO LOADING ERROR 2. IMPLEMENT STRICTER SUPERVISION OF THE CARGO LOADING PROCESS TO ENSURE THAT ALL CARGO IS LOADED IN ACCORDANCE WITH LOAD MASTER INSTRUCTION",,Dennis Anggoro,,Apron Area,,The Availability of GSE,,,Closed,SUB,HUB 2,Ethiopian Airlines,,,,,,CGO_10,CGO,CGO, "April 9, 2025",MPA,Japan Airlines,JL725,CGK,CGK,HUB 1,NRT-CGK,Complaint,Operation,Incorrect Delivery of BAG ULD & CGO ULD Arrival JL725/09April,"remark where it means CARGO. LM did not perform a good supervising unloading process resulting in CGO ULD delivered to Baggage Sorting Area and BAG ULD delivered to cargo warehouse","Clearly inform passengers about the cause of the problem, the steps being taken, and the estimated resolution time. Investigate the root cause and implement preventive measures to avoid similar incidents. Improve ground handling staff training on baggage management. Check and ensure baggage labels are correctly attached and checked before unloading",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250409-WA0147_Dennis%20Anggoro.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,Closed,JOG,HUB 2,Garuda Indonesia,,,,,,CGO_11,CGO,CGO, "April 15, 2025",Garuda Indonesia,Garuda Indonesia,GA175,PKU,PKU,HUB 5,CGK-PKU,Irregularity,Operation,Dry ice pada angkutan DG keluar karena posisi dimiringkan pada saat unloading,"Cgo dengan berat 60kg sulit untuk digeser didalam compt. Team LUL memiringkan cgo untuk menggeser cgo dimaksud. Team LUL kurang memahami handling label yang ada di cgo dimaksud.","Brief team airside on duty perihal safety awarness proses loading unloading terutama untuk spesial handling. Mengingatkan team perihal handling label (This way up) dan mengintruksikan untuk posisi cgo selalu dalam posisinya (this way up).",,Roni Gusman,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1d140378-517e-4b47-9f2d-76d02f36b0ee_Roni%20Gusman.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2025-04-15%2016.43.09_Bituah%20Cafe_Roni%20Gusman.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2025-04-15%2017.08.29_Bandar%20Udara%20Internasiona_Roni%20Gusman.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/5b0dae44-0068-416a-ad84-b5bb7d42ef19_Roni%20Gusman.mov,Apron Area,,Procedure Competencies,,,Closed,YIA,HUB 2,Hong Kong Airlines,,,,,,CGO_12,CGO,CGO, "April 30, 2025",Citilink,Citilink,QG 448,BPN,BPN,HUB 3,BPN-UPG,Complaint,Operation,Change loadshet d/t pic request cargo on board,"- off load cgo info ramp - change loadshet request pic - pic 2Nd request cargo on board","- brief staf ramp - just zero feul wight ( new Loadshet ) - just landing wight. ( new Loadshet )",,Heru Bagus Prakoso,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_20250430_160242_151_Heru%20Bagus%20Prakoso.jpg,Apron Area,,Flight Document Handling,,,Closed,SOC,HUB 2,IndiGO,,,,,,CGO_13,CGO,CGO, "May 8, 2025",MPA,Xiamen Airlines,MF855,CGK,CGK,HUB 1,FOC-CGK,Irregularity,Baggage Handling,RCVD CGO 1PCS OUTER PACKING TORN CNDTN,CARGO RCVD IN WAREHOUSE DAMAGE CONDITION,WE TAKE PICTURE DAMAGE CARGO AND WE WRITE IN IRREGULARITY REPORT AIRLINES ORIGIN.,,DWIAZ WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2001.42.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2001.42.36_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,BWX,HUB 2,Japan Airlines,,,,,,CGO_14,CGO,CGO, "May 8, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,RCVD 1PCS CGO OTR PCKG TORN CNDTN,CARGO RCVD AT W/HOUSE DAMAGE CNDTN,TAKE A PICTURE AND WRITE ON IRR AIRLINES REPORT,,DWIAZ WENDY IMPORT 540,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2001.08.39_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2001.09.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,DHX,HUB 2,Jeju Air,,,,,,CGO_15,CGO,CGO, "May 8, 2025",MPA,China Airlines,CI763,CGK,CGK,HUB 1,PVG-CGK,Complaint,Cargo Problems,RCVD 1PCS CGO OTR PCKG DENTED CNDTN,RCVD CARGO DAMAGE CNDTN IN W/HOUSE,TAKE PICTURE DMCA AND WRITE IN DAILY REPORT AIRLINES,,DWIAZ WENDY IMPORT540,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2000.56.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2000.56.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2000.56.41_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,BPN,HUB 3,Korean Air,,,,,,CGO_16,CGO,CGO, "May 8, 2025",MPA,Vietjet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,DEMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KONDISI SOBEK DAN PENYOK (TORN AND DENTED).,MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,LUTNAN.U,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2016.51.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2016.51.31_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,BDJ,HUB 3,SriLanka Airlines,,,,,,CGO_17,CGO,CGO, "May 9, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,RCVD 6PCS CGO OTR PCKG DENTED N TORN CNDTN,RCVD CGO AT WAREHOUSE DAMAGE CNDTN,TAKE A PICTURE N WRITE DAMAGE ON DAILY REPORT FOR ORIGIN,,DWIAZ WENDY IMPORT540,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.47.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.48.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.52.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,PNK,HUB 3,Srilankan Airlines,,,,,,CGO_18,CGO,CGO, "May 9, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,RCVD 6PCS CGO OT RPCKG DENTED N TORN CNDTN,RCVD CARGO AT WAREHOUSE DAMAGE CNDTN,TAKE A PICTURE N WRITE ON DAILY REPORT FOR ORIGIN,,DWIAZ WENDY IMPORT540,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.03.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.03.38%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.03.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.03.39_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,LOP,HUB 3,Thai Airways,,,,,,CGO_19,CGO,CGO, "May 9, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,RCVD 4PCS CGO OTR PCKG DENTED N TORN CNDTN,RCVD CGO AT WAREHOUSE DAMAGE CNDTN,TAKE A PICTURE AND WRITE ON DAILY REPORT FOR ORIGIN,,DWIAZ WENDY IMPORT540,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.08.46%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.17.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.17.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.52.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.52.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.58.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,KOE,HUB 3,VietJet Air,,,,,,CGO_20,CGO,CGO, "May 9, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,RCVD 2PCS CGO OTR PCKG DENTED N TORN CNTN,RCVD CGO AT WAREHOUSE DAMAGE CNDTN,TAKE A PICTURE AND WRITE ON DAILY REPORT FOR ORIGIN,,DWIAZ WENDY IMPORT540,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.10.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2005.10.26_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,LBJ,HUB 3,Vietnam Airlines,,,,,,CGO_21,CGO,CGO, "May 9, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KONDISI TERBUKA ( OPEN SEAMS ),MENGIRIM EMAIL PERIHAL IRREG KE ORIGIN,,LUTNAN.UMAGAP,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.40.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.40.37_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,AAP,HUB 3,Sriwijaya Air,,,,,,CGO_22,CGO,CGO, "May 9, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,ORD-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KONDISI SOBEK DAN PENYOK(TORN AND DENTED),MENGIRIM EMAIL PERIHAL IRREG KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.28.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.41.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.41.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.42.01_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,AMQ,HUB 4,Aero Dili,,,,,,CGO_23,CGO,CGO, "May 9, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,ORD-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KONDISI PENYOK (DENTED),MENGIRIM EMAIL PERIHAL CARGO IRREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.39.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2015.39.31_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,BIK,HUB 4,Batik Air Malaysia,,,,,,CGO_24,CGO,CGO, "May 9, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,HAN-CGO,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KONDISI PENYOK ( DENTED ),MENGIRIM EMAIL PERIHAL CARGO IRREG KE ORIGIN,,LUTNAN.UMAGAP,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2014.41.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2014.41.55_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,MKW,HUB 4,Non Airline Case,,,,,,CGO_25,CGO,CGO, "May 9, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KONDISI PENYOK ( DENTED ),MENGIRIM EMAIL PERIHAL IRREG KE ORIGIN,,LUTNAN.UMAGAP,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2019.04.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2019.04.56%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,MKQ,HUB 4,Boeing Aero Nusantara Cargo,,,,,,CGO_26,CGO,CGO, "May 9, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Complaint,Cargo Problems,TORN,RCVD CGO 1 PCS OUTER PACKING TORN CONDITION,TAKE PICTURES OF IRREGULARITY AND MAKE CARGO DAMAGE REPORT (CDR),,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2023.22.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-09%20at%2023.22.54_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,NBX,HUB 4,CBL,,,,,,CGO_27,CGO,CGO, "May 9, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,WET,RCVD CGO 8 PCS OUTER PACKING WET CONDITION,TAKE PHOTOS OF IRREGULARITY AND CREATE A DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.00.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.00.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,KNO,HUB 5,Qatar Airways,,,,,,CGO_28,CGO,CGO, "May 10, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,TORN,"1.CN.784-40581645SZXCGK/T2K49MC0.06/CONSOL / EX LDD BULK H.0328. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.235-93390500SZXIST/T100K1710MC12.0/SHOE / EX LDD BULK (TRANSHIPMENT CARGO) H.0666. RCVD CGO 4 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF IRREGULARITY AND CREATE A DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.25.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.25.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.31.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.40.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2001.40.45_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,TNJ,HUB 5,Batik Air,,,,,,CGO_29,CGO,CGO, "May 10, 2025",MPA,China Southern,CZ387D,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,TORN,"1.CN.784-40425206CANCGK/T4K18.0MC0.14/SPARE PARTS FOR/ EX LDD BULK RCVD CGO 1 PCS OUTER PACKING TORN CONDITION",TAKE PHOTOS OF IRREGULARITY AND CREATE A DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2002.09.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2002.10.06_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,PDG,HUB 5,Batik Air,,,,,,CGO_30,CGO,CGO, "May 10, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,Received cargo 2pcs outer packing dented condition,Unknown,Di buatkan cir dan laporan daily repot ke pihak airline,,Apun alapan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B2646083B-DE7A-4995-B723-6BC1D275A7AC%7D&file=CIR%20TG433_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,DJB,HUB 5,Air Busan,,,,,,CGO_31,CGO,CGO, "May 10, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DEMAGE CARGO,UNKNOWN,DI BUATKAN KETERANGAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BE39AB978-7545-4275-8D27-A12F6B37131E%7D&file=CIR%20CI%20761%2010%20MAY%202025_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,FLZ,HUB 5,Citilink,,,,,,CGO_32,CGO,CGO, "May 10, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KONDISI BASAH (WET),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2019.22.05%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2019.22.05%20(3)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,CGO,CGO,Royal Brunei,,,,,,CGO_33,CGO,CGO, "May 10, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Complaint,Cargo Problems,MSCA POST MAIL CN.000-0005 0035 T8K29,MISSING ALL POST MAIL AND DOC MAIL CGK NOT RECEIVED,KIRIM EMAIL KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2021.35.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,PGK,HUB 5,Shandong Airlines,,,,,,CGO_34,CGO,CGO, "May 11, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Complaint,Cargo Problems,DANTED,CARGO DITERIMA DARI ORIGIN DALAM KEADAAN PENYOK,KIRIM EMAIL IRREG KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/731-98109966_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-10%20at%2023.36.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,BTH,HUB 5,,,,,,,CGO_35,CGO,CGO, "May 11, 2025",MPA,China Southern,CZ98353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DANTED,CARGO DITERIMA DARI ORIGIN DALAM KEADAAN PENYOK,KIRIM EMAIL IRREG KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/784-40575835_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-11%20at%2000.45.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,PKU,HUB 5,,,,,,,CGO_36,CGO,CGO, "May 11, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,DANTED,CARGO DITERIMA DARI ORIGIN DALAM KEADAAN PENYOK,KIRIM EMAIL IRREG KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/999-33151392_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-11%20at%2001.37.03_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,DTB,HUB 5,,,,,,,CGO_37,CGO,CGO, "May 11, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,OPEN SEAMS,KEMASAN CARGO DALAM KEADAAN TERBUKA,KIRIM EMAIL IRREG KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/999-31460704_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-11%20at%2001.37.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,TKG,HUB 5,,,,,,,CGO_38,CGO,CGO, "May 11, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,DANTED,CARGO DITERIMA DARI ORIGIN DALAM KEADAAN PENYOK,KIRIM EMAIL IRREG KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/999-32181424_IMPORT%20IMPORT.jpeg; 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RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2012.09.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2012.10.05_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,CGO_59,CGO,CGO, "May 12, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,"OPEN SEAMS, TORN & DENTED","1.CN.784-80026214CANCGK/T91K652.0MC1.63/HARDWARE ACCESS/ EX LDD BULK RCVD CGO 3 PCS OUTER PACKING OPEN SEAMS, TORN & DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.54.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.57.49_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.58.03_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_60,CGO,CGO, "May 12, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,DENTED & TORN,"1.CN.738-59456585SGNCGK/S20K235.0MC1.42T36/GARMENTS/ EX LDD PKC41314VN RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.738-59456563SGNCGK/T21K182.0MC1.97/CONSOL/ EX LDD PKC40121VN H.0521 & H.0524. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.44.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.44.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.49.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.49.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.50.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2013.50.39_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_61,CGO,CGO, "May 12, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"DENTED, TORN","1.CN.217-03505261MUCCGK/T20K1182.9MC9.90/CONSOLIDATION/BUPEAP/EX/LDD/PMC53698TG/ RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-03505261MUCCGK/T20K1182.9MC9.90/CONSOLIDATION/BUPEAP/EX/LDD/PMC53698TG/ RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2018.17.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2018.18.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2018.23.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-12%20at%2018.23.36_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_62,CGO,CGO, "May 12, 2025",MPA,China Airlines,CI 0761,CGK,CGK,HUB 1,HKGCGK,Complaint,Cargo Problems,RCVD CARGO 1PCS OUTER PACKING HOLE CONDITION,NOTICED AT PALLET BREAK DOWN,"CREATE CIR, REPORT TO AVSEC, INFORM CONSIGNEE",,YOGA,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2011.09.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2011.09.24%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_63,CGO,CGO, "May 13, 2025",MPA,VietJet Air,VJ855,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,HOLE,"1.CN.978-22553495SGNCGK/T42K858MC4.36/CONSOL/ EX LDD BULK H.7509. RCVD CGO 4 PCS OUTER PACKING HOLE CONDITION",TAKE PHOTOS OF CARGO DAMAGE AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2013.32.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2013.33.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2013.33.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_64,CGO,CGO, "May 13, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Complaint,Cargo Problems,DEMAGE REPORT,UNKNOWN,DIBUATKAN CARGO DEMAGE REPORT (CDR),,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BDF75981E-3BB0-4AF8-96C7-22F3C8F8CE6C%7D&file=DMCA%20KL809_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_65,CGO,CGO, "May 13, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DEMAGE REPORT,UNKNOWN,DIBUATKAN CARGO DEMAGE REPORT (CDR),,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA01E68E9-E6D0-4885-92FB-6A566EC83C1A%7D&file=DMCA%20ex%20TG435_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_66,CGO,CGO, "May 13, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DEMAGE REPORT,UNKNOWN,DIBUATKAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B6586EDD2-1064-413D-8B73-B4BAC8C84370%7D&file=DMCA%20CI761_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_67,CGO,CGO, "May 14, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DAMAGE CARGO,"DITERIMA DARI ORIGIN CARGO DALAM KONDISI BASAH PENYOK DAN SOBEK (WET,DENTED AND TORN)",MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2023.22.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2023.22.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2023.22.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-13%20at%2023.23.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_68,CGO,CGO, "May 14, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED AND TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK DAN PENYOK,KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.41.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.41.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.45.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.37.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.37.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.41.20_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_69,CGO,CGO, "May 14, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,KAMI TERIMA CGO DALAM KEADAAN PENYOK,KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.14.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.14.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.14.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.32.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2013.32.54_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_70,CGO,CGO, "May 14, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,OPEN SEAMS & DENTED,"1.CN.738-59475872SGNCGK/T29K386.0MC1.51/CONSOL / EX LDD PKC40584VN H.0513. RCVD CGO 1 PCS OUTER PACKING OPEN SEAMS & DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2015.41.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2015.45.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2015.45.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_71,CGO,CGO, "May 14, 2025",MPA,VietJet Air,VJ855,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,TORN,"1.CN.978-22548422SGNCGK/T21K615MC2.78/CONSOL / EX LDD BULK H.0542. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2016.10.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2016.11.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_72,CGO,CGO, "May 14, 2025",MPA,VietJet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Irregularity,Cargo Problems,DENTED & TORN,"1.CN.978-22547066HANCGK/T2K2MC0.01/CONSOL / EX LDD BULK H.3461. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN.978-22548691HANCGK/T28K316MC1.9/CONSOL/ EX LDD BULK H.4280. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.01.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.01.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.04.17_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.04.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.07.45_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_73,CGO,CGO, "May 14, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,"TORN, DENTED","1.CN.297-64213166KIXCGK/T10K163MC0.22/CONSOL PPD TOTA/SPX/ EX LDD AKE31200CI H.7913. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.297-65129002PDXCGK/T99K1390MC8.34/CONSOLIDATION A/SPX / EX LDD PMC50755CI H.1001. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION. 3.CN.297-61491964JFKCGK/T5K2394MC14.94/NUTRIMAX FEMINI/SPX / EX LDD PMC93608CI RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2015.47.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2015.47.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2016.09.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2016.11.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2016.20.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2016.28.14_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_74,CGO,CGO, "May 14, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,"4.CN.297-65775721ORDCGK/T4K1185.1MC5.44/CONSOLIDATED CA/CRTEAP / EX LDD PMC92095CI H.1224. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.18.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-14%20at%2017.18.25_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_75,CGO,CGO, "May 14, 2025",MPA,Shandong Airlines,SC2153,CGK,CGK,HUB 1,XMN-CGK,Complaint,Cargo Problems,RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION,NIL,take a picture dmca and send report dmca report for airlines,,M.AINUR ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BE941DD2C-5F70-446C-AC19-5F1975AC66C2%7D&file=324_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_76,CGO,CGO, "May 14, 2025",MPA,Japan Airlines,JL729,CGK,CGK,HUB 1,NRT - CGK,Complaint,Cargo Problems,DAMAGE ULD JL729/14MAY NRT/CGK,"During the second baggage transfer (3 AKEs) at the breakdown area, the BTT operator performed a maneuver to pull the third AKE set while the AKE door was still open. This resulted in the door striking a baggage belt post. The incident occurred due to a lack of coordination between the porter and the BTT operator, and the absence of a visual inspection prior to movement.","CORRECTIVE ACTION(S) - Immediately repair or replace the damaged AKE caused by the incident. - Conduct regular inspections by supervisors to ensure all staff comply with the latest SOP (procedure). - Carry out an internal investigation and provide direct coaching to the personnel involved, and issue a warning letter. MITIGATION MEASURES - Conduct safety briefings for all porters and BTT operators regarding standard work procedures. - Ensure visual inspections are carried out on all AKEs (including door position) prior to movement. - Implement a clear and mutually understood communication system (e.g., hand signals) to ensure two- way confirmation between porters and operators before any AKE is moved.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Irregularity%20Report%20JL729%2014%20May%20Container%20hi_Dennis%20Anggoro.pdf,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_77,CGO,CGO, "May 15, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DAMAGE CARGO,WET AND DENTED FROM ORIGIN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M.AINUR ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA680CCEF-6B72-40C6-BFF8-6053C5493EE1%7D&file=999_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_78,CGO,CGO, "May 15, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DAMAGE CARGO,UNKNOWN,CARGO DAMAGE REPORT,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B8438310F-66F5-414B-AE31-9249C66777A2%7D&file=324_IMPORT%20IMPORT%201.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_79,CGO,CGO, "May 15, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.28.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.28.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.29.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.29.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_80,CGO,CGO, "May 15, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,Cgo kami terima dalam keadaan penyok,Sudah kirim email ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.23.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.22.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_81,CGO,CGO, "May 15, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,Cargo kami terima dalam keadaan penyok,Sudah kirim email ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.15.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.23.43_IMPORT%20IMPORT%201.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_82,CGO,CGO, "May 15, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,Cargo kami terima dalam keadaan penyok,Sudah kirim email ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.02.49_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.02.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.14.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.15.13_IMPORT%20IMPORT%201.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_83,CGO,CGO, "May 15, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,Cargo kami terima dalam keadaan penyok,Sudah kirim email ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.22.18_IMPORT%20IMPORT%201.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2012.22.24_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_84,CGO,CGO, "May 15, 2025",MPA,VietJet Air,VJ855,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,TORN,Cargo kami terima dalam keadaan robek,Sudah kirim email ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2013.41.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2013.41.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_85,CGO,CGO, "May 15, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,DENTED,Cargo kami terima dalam keadaan penyok,Sudah kirim email ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2013.47.17_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2013.47.28_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_86,CGO,CGO, "May 15, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,DENTED,Cargo kami terima dalam keadaan penyok,Sudah kirim ke origin,,Minan,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2013.11.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2013.11.37%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_87,CGO,CGO, "May 15, 2025",MPA,Ethiopian Airlines,ET628,CGK,CGK,HUB 1,ADD-CGK,Complaint,Cargo Problems,TORN,"1.CN.071-55126632GRUCGK/T1K207MC0.39/CONSOLIDATION/ EX LDD AKE9153ET H.8664. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2018.27.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2018.28.13_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_88,CGO,CGO, "May 15, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,"1.CN.217-99759203MUCCGK/T5K2170MC5.28/POWDER COATING/COLEAP / EX LDD PAG62134TG RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-04690103HYDCGK/T84K2356.6MC9.64/COUPLE AMINE HC / EX LDD PMC53082TG RCVD CGO 3 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2021.15.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2021.15.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2021.43.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2021.44.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-15%20at%2021.51.16_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_89,CGO,CGO, "May 16, 2025",MPA,Shandong Airlines,SC2442,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DAMAGE CARGO,TORN FROM ORIGIN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B54E5C71B-47A5-4B91-BA99-8602EBAC3D1F%7D&file=1_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_90,CGO,CGO, "May 16, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,MAA-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KONDISI RUBUH,MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2012.34.35%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2012.34.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2013.19.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_91,CGO,CGO, "May 16, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,DEL-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KEADAAN BASAH (WET),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2012.39.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2012.39.37_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_92,CGO,CGO, "May 16, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIM ADARI ORIGIN CARGO DALAM KEADAAN PENYOK (DENTED),MENIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2016.00.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2016.00.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_93,CGO,CGO, "May 16, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN PENYOK (DENTED),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2014.04.05%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2014.04.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_94,CGO,CGO, "May 16, 2025",MPA,VietJet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN PENYOK (DENTED),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2015.56.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2015.56.59_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_95,CGO,CGO, "May 16, 2025",MPA,VietJet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN PENYOK (DENTED),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2015.57.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2015.57.51_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_96,CGO,CGO, "May 16, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"wet, dented, torn, broken pallet","1.CN.217-03537903MUCCGK/T36K854/CONSOL. EX LDD IN AMF48059TG Received cargo 6pcs outer packing torn and wet condition 2.CN.217-04530260BLRCGK/S6K1942T14/CONSOL. EX LDD IN PMC53045TG Received cargo 5pcs outer packing dented and broken condition 3.CN.217-03527856FRACGK/T146K1509.8/CONSOLIDATION. EX LDD IN PMC02077TG Received cargo 5pcs outer packing dented and broken pallet condition",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.07.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.07.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.13.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.18.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.27.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.27.25_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_97,CGO,CGO, "May 16, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"DENTED, WET","1.CN.217-04983731BKKCGK/T4K3216/CONSOLIDATION.EX LDD IN PMC01552TG Received cargo 2pcs outer packing dented condition 2.CN.217-04958973BKKCGK/T11K144/CONSOL. EX LDD IN PMC01552TG Received cargo 2pcs outer packing wet ad dented cnondition",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.41.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.41.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.42.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.42.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.47.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-16%20at%2021.48.26_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_98,CGO,CGO, "May 16, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,ICN-CGK,Complaint,Cargo Problems,4PCS CGO OTR PCKG DENTED N TORN CNDTN,-,TAKE A PICTURE A DMCA N WRITE ON FORM CIR N REPORT TO AIRLINES,,DWIAZ WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2000.53.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2000.53.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_99,CGO,CGO, "May 16, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,2PCS CGO OTR PCKG DENTED N TORN CNDTN,-,"TAKE A PICTURE DMCA,MAKE A CIR REPORT FOR THE TRANSPORT PLANE",,DWIAZ WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2001.55.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2001.55.36_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_100,CGO,CGO, "May 16, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,1PCS CGO OT RPCKG TORN CNDTN,-,"TAKE A PICTURE DMCA,MAKE A CIR REPORT FOR THE TRANSPORT PLANE",,WENDY/ WENDYDWIAZ@GMAIL.COM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2002.09.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2002.10.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_101,CGO,CGO, "May 16, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,2PCS CGO OTR PCKG TORN N DENTED CNDTN,-,"TAKE A PICTURE DMCA,MAKE A CIR REPORT FOR THE TRANSPORT PLANE",,WENDY/WENDYDWIAZ@GMAIL.COM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2002.13.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2002.13.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_102,CGO,CGO, "May 16, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,2PCS CGO OTR PCKG DENTED N TORN CNDTN,-,"TAKE A PICTURE DMCA,MAKE A CIR REPORT FOR THE TRANSPORT PLANE",,WENDY/WENDYDWIAZ@GMAIL.COM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2002.23.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2002.24.15_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_103,CGO,CGO, "May 17, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DAMAGE REPORT,DITERIM DARI ORIGIN CGO DALAM KEADAAN PENYOK (DENTED),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2012.06.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2012.06.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_104,CGO,CGO, "May 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED AND BROKEN PALLET,CGO KAMI TERIMA DALAM KEADAAN PENYOK DAN RUSAK PALLET,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2018.58.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2018.58.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2019.00.01_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_105,CGO,CGO, "May 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUADHKIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2018.43.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2018.43.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_106,CGO,CGO, "May 17, 2025",MPA,Scoot,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2018.53.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-17%20at%2018.54.19_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_107,CGO,CGO, "May 17, 2025",MPA,Scoot,TR297 9V-TNG,SUB,SUB,HUB 2,SUB - SIN,Complaint,Cargo Problems,Cargo covering Luggage,"• The cargo size was too large to be loaded on either the left or right side of the compartment as it would touch the compartment ceiling. • Since the loading process in Compartment 3 was already underway, the cargo could not be relocated to Compartment 3. • The cargo could not be moved to Compartment 4 due to aircraft balance (trim) & time considerations. • No information was communicated to SIN regarding the loading, thus no preventive measures could be taken at SIN.","• Each load master must be understand and familiar with the maximum size and weight limitations for cargo compartments. • If there is any potential mismatch with the LIR (Load Instruction Report), the load master must immediately inform Load Control. • A correction to the LIR must be made if there is any change in loading that does not match the original LIR. • The load master must report the actual loading condition to Load Control, and Load Control must confirm the information with the load master. • Load Control must communicate any deviation from procedures to the transit or destination station to enable appropriate follow-up action.",,ERWAN BARLIANTHO,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA81D5162-B393-4D0C-8782-6504B434FC9A%7D&file=Irreg%20Report%2017%20Mar%20Loading_Erwan%20Barlianto.docx&action=default&mobileredirect=true; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/FOTO%20BEFORE%20DEPARTURE%20FROM%20SUB_Erwan%20Barlianto.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/FOTO%20AFTER%20ARRIVAL%20AT%20SIN_Erwan%20Barlianto.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_108,CGO,CGO, "May 18, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,WUH-CGK,Complaint,Cargo Problems,4pcs cgo otr pckg dented n dented cndtn,-,we take photos and we make a CIR report for the airlines that transport the cargo,,Wendy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.13.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.13.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_109,CGO,CGO, "May 18, 2025",MPA,Air China,CA977D,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,5pcs cgo otr pckg dented n torn cndtn.,-,We take photos and we make a CIR report for the airlines that transport the cargo.,,Wendy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.11.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.12.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.12.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.21.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_110,CGO,CGO, "May 18, 2025",MPA,Air China,CA977D,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,2pcs cgo otr pckg dented n torn cndtn.,-,We take photos and we make a CIR report for the airlines that transport the cargo.,,Wendy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2001.54.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2001.54.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2001.55.01_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_111,CGO,CGO, "May 18, 2025",MPA,Air China,CA977D,CGK,CGK,HUB 1,#N/A,Complaint,Cargo Problems,5pcs cgo otr pckg dented n torn cndtn.,-,We take photos and we make a CIR report for the airlines that transport the cargo,,Wendy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2001.52.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2001.53.14_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_112,CGO,CGO, "May 18, 2025",MPA,China Southern,CZ8353D,CGK,CGK,HUB 1,#N/A,Complaint,Cargo Problems,"6pcs cargo outer packing dented,torn and open seams condition.",-,We take photos and we make a CIR report for the airlines that transport the cargo,,Wendy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2003.46.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2003.46.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2003.47.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2003.48.19_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_113,CGO,CGO, "May 18, 2025",MPA,China Southern,CZ387D,CGK,CGK,HUB 1,CGO-CGK,Complaint,Cargo Problems,1pcs cargo outer packing dented condition.,-,We take photos and we make a CIR report for the airlines that transport the cargo,,Wendy,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.59.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2002.59.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_114,CGO,CGO, "May 18, 2025",MPA,Srilankan Airlines,UL364,CGK,CGK,HUB 1,CMB-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN SOBEK ( TORN),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2015.33.38%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2015.33.38_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_115,CGO,CGO, "May 18, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN BASAH DAN RUSAK (WET AND BROKEN),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2015.17.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2015.17.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2015.17.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2015.24.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_116,CGO,CGO, "May 18, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,IST-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAN KEADAAN PENYOK DAN RUSAK (DENTED AND BROKEN),MENGIRIM EMAIL PERIHAL IREG CARGO KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-18%20at%2019.56.00_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2001.41.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_139,CGO,CGO, "May 19, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2002.04.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2002.04.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2002.09.29_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_140,CGO,CGO, "May 20, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,"DENTED, TORN","1.CN.324-03563604SZXCGK/S78K1503DG2T219/CONSOL/COL / EX LDD PAG10160SC H.4045. RCVD CGO 11 PCS OUTER PACKING TORN CONDITION. 2.CN.324-03562602SZXCGK/S53K289.3DG2T160/CONSOL/ EX LDD PAG10172SC H.1278A. RCVD CGO 6 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.324-03568316SZXCGK/S12K86.8DG2T17/CONSOL/ EX LDD PAG10172SC H.5443. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2008.30.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2008.30.37%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2008.30.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2008.31.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2008.44.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2009.16.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_141,CGO,CGO, "May 20, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"DENTED, TORN","1.CN.217-04979936BKKCGK/T1K194MC0.86/CONSOLIDATED SH / EX LDD PMC02258TG H.0859. RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.217-04996294BKKCGK/T12K510MC4.42/CONSOL / EX LDD PLA71151TG H.1613. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.217-05029975BKKCGK/S14K625MC3.06T19/CONSOLIDATION A / EX LDD PMC02258TG H.2119. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.18.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.24.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.24.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.33.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.33.51_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_142,CGO,CGO, "May 20, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,"4.CN.217-03527285MUCCGK/T19K356.4MC2.19/CONSOLIDATION/EAPSPX / EX LDD PAG20314GA H.9034. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.46.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2012.46.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_143,CGO,CGO, "May 20, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,HOLE,"1.CN.784-40553133CANCGK/P43K596.0MC3.48T71/CONSOLIDATE SHI / EX LDD BULK H.0883. RCVD CGO 2 PCS OUTER PACKING HOLE CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2013.38.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2013.38.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2013.41.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_144,CGO,CGO, "May 20, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,TORN,"1.CN.738-01833764SGNCGK/T6K121.0MC0.46/CONSOL / EX LDD PKC41664VN H.5073. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2013.49.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2013.49.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_145,CGO,CGO, "May 20, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B20BBC52A-0A8A-47DF-B4EB-04962C1F2F98%7D&file=A_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_146,CGO,CGO, "May 20, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERMA CARGO DARI ORIGIN KONDISI TERBUKA PENYOK DAN SOBEK (OPEN SEAMS DENTED AND TORN),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2023.44.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2023.44.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2023.44.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-20%20at%2023.48.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_147,CGO,CGO, "May 22, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN BASAH (WET),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-21%20at%2023.28.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-21%20at%2023.31.54_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_148,CGO,CGO, "May 22, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DIRIMA CARGO DARI ORIGIN DALAM KEADAAN BASAH (WET),MENIRIM EMAIL PERIHAL IREG CARGO KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2001.19.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2001.19.30%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_149,CGO,CGO, "May 22, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.28.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.28.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_150,CGO,CGO, "May 22, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"TORN, AND DENTED",CGO KAMI TERIMA DALAM KEADAAN ROBEK DAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.36.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.36.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.37.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.39.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_151,CGO,CGO, "May 22, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.10.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.10.20_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_152,CGO,CGO, "May 22, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.29.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.29.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2012.29.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_153,CGO,CGO, "May 22, 2025",MPA,Royal Brunei,BI735,CGK,CGK,HUB 1,BWN-CGK,Complaint,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.13.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.14.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2013.14.54_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_154,CGO,CGO, "May 22, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,"DENTED, TORN, OPEN SEAMS","1.CN.297-39362411TPECGK/S25K237.7MC2.28T62/ALU FOIL SHEET/ EX LDD AKE31766CI RCVD CGO 3 PCS OUTER PACKING DENTED, OPEN SEAMS, TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2014.52.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2015.50.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2015.50.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-22%20at%2015.50.40_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_155,CGO,CGO, "May 23, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-23%20at%2012.05.27_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-23%20at%2015.22.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-23%20at%2015.37.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-23%20at%2016.04.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-23%20at%2016.04.26_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_165,CGO,CGO, "May 24, 2025",MPA,Air China,CA977D,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,DEMAGE CARGO,UNKNOWN,DIBUATKAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BAB748AB0-968B-4AB0-959D-08B2B3BEF4C9%7D&file=CARGO%20DEMAGE%20CARGO%20CA977D%2024%20MAY%202025_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_166,CGO,CGO, "May 24, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN PENYOK (DENTED),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2011.56.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2011.56.29_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_167,CGO,CGO, "May 24, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE - CGK,Irregularity,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DARI ORIGIN DALAM KEADAAN SOBEK DAN PENYOK (TORN AND DENTED ),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2015.38.17%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2015.38.28%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_168,CGO,CGO, "May 24, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DAMAGE PALLET,CGO KAMI TERIMA DALAM KEADAAN KAKI PALLET RUSAK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2019.29.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2019.29.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_169,CGO,CGO, "May 24, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Complaint,Cargo Problems,TORN AND DENTED,CGO KAMI TERIMA DALAM KEADAAN ROBEK DAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2019.07.01%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2019.07.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2019.07.03%20(1)_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-24%20at%2023.14.09_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_173,CGO,CGO, "May 24, 2025",MPA,Air China,CAA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,"DENTED, TORN","1.CN.999-32995653/PEKCGK/T24K473MC3.50/RADIO EQUIPMENT/ EX LDD PMC52391CA H.4514A. RCVD CGO 4 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.999-34074014CANCGK/T10K158MC0.17/ZIP PULLER HS C/ EX LDD PMC78924CA RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.999-33898082MXPCGK/T7K666.9MC5.79/CONSOLIDATED/ EX LDD PMC75151CA H.2938. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION. 4.CN.999-33152011PEKCGK/T5K123MC0.38/CYSTEAMINE HYDR/ EX LDD PLA77922CA RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-25%20at%2000.59.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-25%20at%2001.21.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-25%20at%2001.23.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-25%20at%2001.55.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-25%20at%2002.17.36_IMPORT%20IMPORT.jpeg; 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RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.52.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.52.30_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_182,CGO,CGO, "May 26, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,"DENTED, TORN, RE-TAPE","1.CN.999-34074095CANCGK/S36K386MC3.54T40/ANTI MILDEW AND/ EX LDD PLA77941CA RCVD CGO 4 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.999-34074073CANCGK/T15K335MC0.60/SWEET CORN FLAV/ EX LDD PLA77941CA RCVD CGO 1 PCS OUTER PACKING RE-TAPE CONDITION. 3.CN.999-32993601PEKCGK/T7K156MC0.85/EXHIBITION GOOD/ EX LDD PMC50236CA H.0545. 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RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.13.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.23.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.24.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.28.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-26%20at%2001.28.50_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-27%20at%2015.56.57_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_196,CGO,CGO, "May 27, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA DARI ORIGIN CARGO DALAM KEADAAN PENYOK DAN SOBEK (DENTED AND TORN),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-27%20at%2015.38.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-27%20at%2015.38.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-27%20at%2015.39.15_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_197,CGO,CGO, "May 27, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIM A DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2001.17.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2001.17.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2001.18.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2001.19.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_198,CGO,CGO, "May 27, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2000.17.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2000.17.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_199,CGO,CGO, "May 28, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"DENTED, TORN","1.CN.217-03537881MUCCGK/T38K1488.6MC7.39/CONSOLIDATION/SPXEAP/ EX LDD PMC52818TG H.3888. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.217-05032215BKKCGK/T1K108MC0.79/CONSOLIDATION S/ EX LDD PMC01680TG H.5147. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2011.53.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2011.53.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2012.09.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-28%20at%2012.10.08_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_200,CGO,CGO, "May 28, 2025",MPA,China Airlines,CI5869,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DEMAGE CARGO,UNKNOWN,DIBUATKAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B2D84D296-D841-402E-B3A6-2EC95DBA6378%7D&file=CARGO%20DAMEGE%20CI5869_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_201,CGO,CGO, "May 28, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK CGK,Complaint,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B6B58E108-1E41-4D06-9A48-3C7951F7D3F4%7D&file=DMCA_IMPORT%20IMPORT%201.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_202,CGO,CGO, "May 29, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE CGK,Complaint,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B2C759994-CCD2-4385-9423-EDDAE2142787%7D&file=11_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_203,CGO,CGO, "May 30, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,RE-TAPE,CGO KAMI TERIMA DALAM KEADAAN DI LAKBAN ULANG,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2012.52.13_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2012.04.41%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2012.04.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2012.07.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2012.08.28_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_206,CGO,CGO, "May 30, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.23.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.23.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_207,CGO,CGO, "May 30, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.11.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.11.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_208,CGO,CGO, "May 30, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.15.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.15.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2014.17.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_209,CGO,CGO, "May 30, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2013.51.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2013.51.22_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_210,CGO,CGO, "May 30, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,"1.CN.297-68348792TPECGK/S11K175MC4.11T16/CONSOLIDATION/SPX / EX LDD PMC97664CI H.5316. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2016.46.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2016.47.04_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_211,CGO,CGO, "May 30, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,HYD-CGK,Complaint,Cargo Problems,1PCS CGO OUTER PACKING DENTED CONDITION.,-,TAKE A PICTURE AND AMHE CIR FOR REPORT AIRLINES AND ORIGIN.,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2019.28.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-30%20at%2019.28.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_212,CGO,CGO, "May 31, 2025",MPA,Air China,CA977D,CGK,CGK,HUB 1,PEK-CGK,Complaint,Cargo Problems,DEMAGE CARGO,UNKNOWN,DIBUATKAN DEMAGE CARGO REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BCED2AAF4-B423-4034-A422-DE895C47D5FB%7D&file=CARGO%20DEMAGE%20CARGO%20CA977D%2031%20MAY%202025_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_213,CGO,CGO, "May 31, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGFO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2012.29.44%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2012.29.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2012.34.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2012.34.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2012.42.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2012.43.06_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_214,CGO,CGO, "May 31, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2013.42.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2013.42.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_215,CGO,CGO, "May 31, 2025",MPA,VietJet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2013.49.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2013.49.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2013.49.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_216,CGO,CGO, "May 31, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,"TORN, DENTED AND OPEN SEAM","CGO KAMI TERIMA DALAM KEADAAN ROBEK, PENYOK DAN LAKBAN TERBUKA",SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2014.39.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2014.33.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2014.31.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2014.32.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_217,CGO,CGO, "May 31, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,"DENTED, TORN, BROKEN SPREIDER","1.CN.297-66115475SZXCGK/S36K514MC1.85T66/CONSOLIDATION H/EAPSPX / EX LDD PMC94212CI H.0547. RCVD CGO 3 PCS OUTER PACKING TORN CONDITION. 2.CN.297-38977223HANCGK/T5K411MC5.64/CONSOLIDATION A/EAPSPX / EX LDD PMC92152CI H.7474. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 3.CN.297-38977212HANCGK/T22K619MC5.43/CONSOLIDATION/EAPVUN / EX LDD PAG71702CI H.7482. RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION. 4.CN.297-68612725HKGCGK/T73K1475MC9/CONSOLIDATION/PPKEAP / EX LDD PMC92319CI H.2725. RCVD CGO 2 PCS OUTER PACKING BROKEN SPREIDER & DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2015.07.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2015.08.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2015.09.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2015.26.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2015.34.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2015.34.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_218,CGO,CGO, "May 31, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"DENTED, TORN","1.CN.217-04693544HYDCGK/S10K243.7MC1.92T20/IRBESARTAN / EX LDD AKE92794TG RCVD CGO 4 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-04693603HYDCGK/T2K6.8MC0.10/TIZANIDINE HCL / EX LDD PLA71006TG RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 3.CN.217-05055945TLVCGK/T1K102MC0.58/TOOLS AND INSER / EX LDD PLA71006TG RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.38.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.40.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.53.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.53.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.54.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.54.45_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_219,CGO,CGO, "May 31, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"DENTED, TORN","4.CN.217-03527952MUCCGK/T5K677MC8.96/CONSOLIDATION / EX LDD PMC51891TG RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION. 5.CN.217-04253771LHECGK/S57K2940MC10.92T113/COW FINISHED LE/ EX LDD PAG62226TG RCVD CGO 2 PCS OUTER PACKING TORN CODNITION. 6.CN.217-05098483KULCGK/T5K624MC5.78/CONSOLIDATION A/SPX/ EX LDD PAG61681TG H.1241. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.58.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2018.58.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2019.04.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2019.04.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2019.06.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-05-31%20at%2019.06.29_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_220,CGO,CGO, "May 31, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,KUL-CGK,Complaint,Cargo Problems,1PCS CGO OTR PCKG DENTED CNDTN,-,TAKE A PICTURE AND MAKE CIR FOR REPORT AIRLINES ANND ORIGIN,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-69884323%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-69884323%20(3)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-69884323_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_221,CGO,CGO, "June 1, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.13.17_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.20.42%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.19.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.13.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.20.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_222,CGO,CGO, "June 1, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.48.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.48.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_223,CGO,CGO, "June 1, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.46.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2015.46.40_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_224,CGO,CGO, "June 1, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO AKMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-01%20at%2014.54.22_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2001.49.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_245,CGO,CGO, "June 3, 2025",MPA,Royal Brunei,BI737,CGK,CGK,HUB 1,BWN-CGK,Complaint,Cargo Problems,2PCS CGO DENTED N TORN,-,TAKE PICTURE AND MAKE CIR FOR REPORT TO AIRLINES N ORIGIN,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2002.57.54%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2002.57.54_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_246,CGO,CGO, "June 3, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DEMAGE CARGO,UNKNOWN,BIBUATKAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BDE117A1D-0B19-4BD4-B59E-2DFA09FB2B5D%7D&file=DEMAGE%20CARGO%20TG433_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_247,CGO,CGO, "June 3, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE,Complaint,Cargo Problems,DEMAGE CARGO,UNKNOWN,DIBUARKAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B732DC17F-1D83-40AE-8958-46DD852CDD68%7D&file=DEMAGE%20CARGO%20CI761_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_248,CGO,CGO, "June 3, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BLR-CGK,Complaint,Cargo Problems,DAMAGE CARGO,SUDAH DITERIMA CARGO DALAM KEAADAAN PENYOK BASAH DAN ROBEK (DENTED WET AND TORN,MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.HERDIMAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2019.06.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2019.06.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2019.06.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2019.07.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2019.10.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_249,CGO,CGO, "June 3, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,MUC-CGK,Complaint,Cargo Problems,DAMAGE CARGO,DITERIMA CARGO DALAM KEADAAN PENYOK DAN SOBEK (DENTED AND TORN),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2018.53.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2018.54.01%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2018.54.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-03%20at%2018.54.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_250,CGO,CGO, "June 4, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN CGK,Complaint,Cargo Problems,WET & TORN,CARGO KAMI TERIMA DALAM KEADAAN BASAH DAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-04%20at%2000.30.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-04%20at%2000.30.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-04%20at%2000.31.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-04%20at%2000.31.39_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-04%20at%2000.39.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-04%20at%2000.40.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_251,CGO,CGO, "June 4, 2025",Garuda Indonesia,Garuda Indonesia,GA610,CGK,CGK,HUB 1,CGK-UPG,Complaint,Cargo Problems,Pada penerbangan GA610/04 Juni 2025 (PK-GNH) terjadi diskrepansi data cargo di compt 3: aktual 2091 kgs namun terinput hanya 291 kgs (selisih 1800 kgs) pada loadsheet edisi 1.,Terjadi miss input data cargo yang compt 3,"1. Segera melakukan adjustment loadsheet edisi terbaru 2. Segera meminta Depco untuk contact ke PIC untuk membacakan loaadsheet edisi terbaru 3. Segera memberitahukan operation destinasi tujuan",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250604-WA0124_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250604-WA0092_Dennis%20Anggoro.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_252,CGO,CGO, "June 4, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"Kesalahan ditemukan setelah pesawat pushback, lalu segera dibuat loadsheet revisi edisi 2 dan diinformasikan ke PIC & station UPG.",UNKNOWN,DIBUATKAN CARGO DEMAGE REPORT,,APUN ALAPAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B3F2C873A-7AB9-4E71-8369-4A8777DD2730%7D&file=DEMAGE%20CARGO%20TG433_IMPORT%20IMPORT%201.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_253,CGO,CGO, "June 4, 2025",Garuda Indonesia,Garuda Indonesia,GA610,CGK,CGK,HUB 1,CGK UPG,Complaint,Cargo Problems,Perbedaan data loadsheet dengan actual load sebesar 1800 kgs,"Kelalaian staff Load Control saat input data cargo Comp#3 291 kgs, seharusnya 2091 kgs. Tidak recheck data sebelum menyampaikan ke PIC. Load master kurang aware akan perbedaan data loadsheet dengan actual saat proses loading.","Segera melakukan adjustment loadsheet dan menyampaikan kepada PIC melalui radio comm. Koordinasi dengan UPG terkait perubahan loadsheet. Teguran dan pemberian SP kepada staff terkait.",,Palupi Mulyantiana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IRREGULARITY%20%20REPORT%20GA610%2004%20JUNE%2025_Palupi%20Mulyantiana.pdf,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_254,CGO,CGO, "June 4, 2025",Garuda Indonesia,Garuda Indonesia,GA610,CGK,CGK,HUB 1,CGK-UPG,Complaint,Cargo Problems,"Terjadi diskrepansi data muatan pada loadsheet penerbangan GA610 rute CGK–UPG tanggal 4 Juni 2025. Data aktual cargo di compartment 3 adalah 2091 kg, namun terinput hanya 291 kg pada loadsheet edisi pertama, terjadi selisih 1800 kg.",Kesalahan input data cargo pada compartment 3 oleh petugas saat pembuatan loadsheet,"1. Segera dilakukan penerbitan ulang loadsheet edisi ke-2 dengan koreksi data. 2. PIC dihubungi melalui Depco untuk penyampaian MAC% terbaru. 3. Koordinasi dengan Depco UPG untuk meminta tim operasi membacakan ulang loadsheet final. 4. Hardcopy final LIR diserahkan ke load control sebagai dokumentasi.",,Group WA OS (Dennis Anggoro MO CGK),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-06-05%20at%2015.46.13_Resja%20Attaya.png,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_255,CGO,CGO, "June 4, 2025",Garuda Indonesia,Garuda Indonesia,GA610,CGK,CGK,HUB 1,CGK,Irregularity,Cargo Problems,"Diskrepansi muatan pada loadsheet compt 3. Tercatat 291 kg, namun aktualnya 2091 kg. Terdapat selisih 1800 kg akibat salah input data oleh petugas load control.",Kesalahan input data cargo di compt 3 oleh load controller.,"1. Segera dilakukan revisi loadsheet (edisi no. 2) 2. PIC dikonfirmasi ulang untuk menerima data MAC terbaru 3. Operation UPG diinformasikan untuk membacakan ulang data terbaru loadsheet ke PIC",,"Dennis Anggoro – Mgr Airside Services, Unit MO, CGK (Whatsapp Group OS)",https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot%202025-06-12%20at%2016.54.34_Resja%20Attaya.png,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_256,CGO,CGO, "June 5, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,szxcgk,Complaint,Cargo Problems,TORN,WE RECEIVED THE CARGO IN TORTURED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2000.28.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2000.28.01_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_257,CGO,CGO, "June 5, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEKCGK,Complaint,Cargo Problems,TORN & DENTED & OPEN SEAMS,WE RECEIVED THE CARGO IN TORTURED & DENTED & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.31.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.31.16%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.33.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.35.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.35.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.36.08_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_258,CGO,CGO, "June 5, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEKCGK,Complaint,Cargo Problems,TORN &DENTED & OPEN SEAMS,WE RECEIVED THE CARGO IN TORTURED & DENTED & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.19.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.20.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.20.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.25.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.25.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.26.57_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_259,CGO,CGO, "June 5, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEKCGK,Complaint,Cargo Problems,TORN & DENTED & OPEN SEAMS,WE RECEIVED THE CARGO IN TORN & DENTED & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.12.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.13.40%20(6)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.13.57%20(11)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.15.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.15.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.15.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_260,CGO,CGO, "June 5, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEKCGK & KMGCGK,Complaint,Cargo Problems,TORN & DENTED & OPEN SEAMS CONDITION,WE RECEIVED THE CARGO IN TORN & DENTED & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2001.32.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.10.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.10.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.10.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.11.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2002.12.03%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_261,CGO,CGO, "June 5, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,2PCS CGO TORN N DENTED,-,TAKE A PICTURE N MAKE A CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2009.06.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2009.07.11%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2009.07.11_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_262,CGO,CGO, "June 5, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,4PCS CGO OTR PCKG DENTED N TORN,-,TAKE A PICTURE N MAKE A CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2009.01.56%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2009.01.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_263,CGO,CGO, "June 5, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,4 PCS CGO DENTED CNDTN,-,TAKE A PICTURE N MAKE A CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.09.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.17.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_264,CGO,CGO, "June 5, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,2PCS CGO DENTED CNDTN,-,TAKE A PICTURE N MAKE A CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.25.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.26.01_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_265,CGO,CGO, "June 5, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,8PCS CGO OTR PCKG DENTED CNDTN,-,TAKE A PICTURE N MAKE A CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.02.54%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.02.54%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.02.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2006.03.14_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_266,CGO,CGO, "June 5, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,KMG-CGK,Irregularity,Baggage Handling,"3PCS CGO WET,DENTED N TORN",-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.18.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.18.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.25.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_267,CGO,CGO, "June 5, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,1PCS CGO DENTED CNDTN,-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.21.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.21.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.21.38_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_268,CGO,CGO, "June 5, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,1PCS CGO BROKEN SPREIDER CNDTN,-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.24.46%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.24.46_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_269,CGO,CGO, "June 5, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,DEL-CGK,Complaint,Cargo Problems,3PCS CGO DENTED CNDTN,-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.35.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.35.30_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_270,CGO,CGO, "June 5, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,DEL-CGK,Complaint,Cargo Problems,1PCS CGO TORN CNDTN,-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.35.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2012.35.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_271,CGO,CGO, "June 5, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,1PCS CGO OTR PCKG WET N RE-TAPE CNDTN,-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2013.59.21%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2013.59.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2014.18.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2014.19.35_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_272,CGO,CGO, "June 5, 2025",MPA,VietJet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,2PCS CGO DENTED N TORN,-,TAKE A PICTURE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2014.28.10%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2014.28.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_273,CGO,CGO, "June 5, 2025",MPA,Ethiopian Airlines,ET0628,CGK,CGK,HUB 1,ADD-CGK,Complaint,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B252B7C7E-0573-4EFC-8613-C50497E35A42%7D&file=DMCA_IMPORT%20IMPORT%202.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_274,CGO,CGO, "June 5, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,KUL CGK,Complaint,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B453258FC-0FE2-4D4E-98AD-71BA68535DAC%7D&file=DMCA1_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_275,CGO,CGO, "June 5, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,DAMAGE CARGO,SUDAH DITERIMA CARGO DALAM KEAADAAN ROBEK DAN BASAH (TORN AND WET),MENGIRIM EMAIL PERIHAL CARGO IREG KE ORIGIN,,EDI.H,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2023.57.17%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2023.57.51%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-05%20at%2023.58.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_276,CGO,CGO, "June 5, 2025",MPA,Srilankan Airlines,UL306,KNO,KNO,HUB 5,CMB-SIN,Complaint,Cargo Problems,"Pesawat rute CMB-SIN diverted KNO karena emergencu (technical), pitot inop",Technical Reason,Koordinasi dengan CIQ dan KK UL CGK untuk penanganan penumpang dan crew selama di KNO,,Anggie Budi Pratama,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2008.49.22%20(2)_Anggie%20Budi%20Pratama.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2008.49.22%20(1)_Anggie%20Budi%20Pratama.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2008.49.22_Anggie%20Budi%20Pratama.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2008.48.35%20(1)_Anggie%20Budi%20Pratama.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2008.48.35_Anggie%20Budi%20Pratama.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2008.49.32_Anggie%20Budi%20Pratama.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_277,CGO,CGO, "June 5, 2025",Pelita Air,Pelita Air,IP810,CGK,CGK,HUB 1,CGK - KDI,Irregularity,Cargo Problems,Irregularity handling Bagasi & Cargo (Dangerous Goods),"Terdapat muatan spesial (special load) berupa Dangerous Goods (DG) lithium battery di kompartemen 1, serta bagasi sweeping pada posisi yang sama. dikarenakan pada kompartemen 3 dan 4 sudah terisi penuh muatan, maka 5 koli bagasi hasil sweeping dipindahkan ke kompartemen 1, yang seharusnya tidak dicampur dengan DG lithium battery. Hal ini menimbulkan potensi risiko keselamatan karena adanya campuran muatan berbahaya dengan bagasi penumpang.","- Melakukan briefing kepada seluruh personel Ramp Handling (RH) dan Loading Master (LM) terkait prosedur penanganan muatan berbahaya (Dangerous Goods), khususnya lithium battery, agar tidak dicampur dengan bagasi penumpang dalam satu kompartemen. - Memastikan bahwa RH dan LM menyediakan ruang kosong (buffer space) di kompartemen saat perencanaan muatan, guna mengantisipasi bagasi hasil sweeping dari gate apabila terjadi kondisi serupa. - Memperketat koordinasi antara tim loading dan load control untuk menghindari keputusan improvisasi di lapangan yang berisiko terhadap keselamatan penerbangan.",,Dennis Anggoro CGKMO,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20IP810%2015%20JUNE%202025%20edno%2000_Dennis%20Anggoro.pdf,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_278,CGO,CGO, "June 6, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,2PCS CGO WET CNDTN,-,TAKE A PICTURE DAMAGE CARGO AS EVIDANCE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2013.20.47%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2013.20.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2013.20.48_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_279,CGO,CGO, "June 6, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,4PCS CGO RE-TAPE CNDTN,-,TAKE A PICTURE DAMAGE CARGO AS EVIDANCE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.54.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.54.35_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_280,CGO,CGO, "June 6, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,FRA-CGK,Complaint,Cargo Problems,"3PCS CGO CRUSHED,DENTED N TORN",-,TAKE A PICTURE DAMAGE CARGO AS EVIDANCE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.48.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.51.28%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.51.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.51.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_281,CGO,CGO, "June 6, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,"4PCS CGO DENTED,TORN N OPEN SEAMS",-,TAKE A PICTURE DAMAGE CARGO AS EVIDANCE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2012.45.29_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2013.17.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2013.17.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_285,CGO,CGO, "June 6, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,YVR-CGK,Complaint,Cargo Problems,RCVD 7PCS CGO WET CNDTN,-,TAKE A PICTURE DAMAGE CARGO AS EVIDANCE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2014.25.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2014.26.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2014.26.11_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_286,CGO,CGO, "June 6, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,RCVD 2PCS CGO WET N OPEN SEAMS CNDTN,-,TAKE A PICTURE DAMAGE CARGO AS EVIDANCE N MAKE CIR FOR REPORT TO ORIGIN N AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2015.34.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2016.51.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2016.52.24_IMPORT%20IMPORT.jpeg; 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RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO & INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2019.28.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2019.28.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2019.28.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-06%20at%2019.38.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_288,CGO,CGO, "June 7, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2013.32.07%20(1)_IMPORT%20IMPORT.jpeg; 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RCVD CGO 1 PCS IN BROKEN SPREIDER CONDITION. 2.CN.297-38974110HANCGK/T4K527MC4.67/CONSOLIDATION A/EAPSPX / EX LDD PLB22328CI H.7550. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 3.CN.297-38974084HANCGK/S4K150MC1.88T14/CONSOLIDATION A/EAPSPX / EX LDD PMC92154CI H.7549. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 4.CN.297-60345740IAHCGK/T1K561MC3.37/BALL VALVES N/SPX / EX LDD PMC98873CI RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 5.CN.297-64537130PEKCGK/T3K52MC0.19/CONSOLIDATION C/SPXCOL / EX LDD PMC98873CI H.0177. RCVD CGI 1 PCS OUTER PACKING TORN CONDITION. 6.CN.297-68674373SEACGK/S5K346MC3.06T7/CONSOLIDATION A/SPXELI / EX LDD PMC98873CI RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2014.32.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2014.33.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2014.44.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2014.59.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2015.01.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-07%20at%2015.01.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_297,CGO,CGO, "June 7, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,KUL-CGK,Irregularity,Baggage Handling,DENTED,"1.CN.074-68071905KULCGK/T4K80MC2.21/CONSOLIDATION/SPX / EX LDD PLA25639DL H.0431. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071905%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071905_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_298,CGO,CGO, "June 8, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2013.18.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2013.34.37_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_299,CGO,CGO, "June 8, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2009.43.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2009.43.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_300,CGO,CGO, "June 8, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED AND OPEN SEAM,CGO KAMI TERIMA DALAMKEADAAN PENYOK DAN TERBUKA,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2010.45.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2010.45.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_301,CGO,CGO, "June 8, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2009.45.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2009.45.20_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_302,CGO,CGO, "June 8, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2009.43.26_IMPORT%20IMPORT%201.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2009.43.33_IMPORT%20IMPORT%201.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_303,CGO,CGO, "June 8, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2010.35.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2010.36.00_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_304,CGO,CGO, "June 8, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,"1.CN.297- 65941304TPECGK/T11K59MC0.43/CONSOLIDATED CA/EAPSPX / EX LDD AMF49073CI H.7172. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2014.58.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2014.58.29_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_305,CGO,CGO, "June 8, 2025",Garuda Indonesia,Garuda Indonesia,GA 167,CGK,CGK,HUB 1,CGK,Complaint,Cargo Problems,Offfload 5pcs Bge due to 2 pax no show gate,"1. Ketua rombongan tidak menyampaikan dari awal kepada petugas check in atau gate kalo seat 25 B dan 22 C tidak jadi berangkat 2. Seat 25 B dan 22 C yang batal berangkat memiliki 5 pcs bagasi yang harus di offload 3. Pada saat proses check in petugas check in tidak melakukan cross check jumlah penumpang rombongan yang sudah ada di bandara sesuai dengan boarding pass yang telah diberikan kepada ketua rombongan","1. Petugas Check in agar memastikan dan memberikan boarding pass kepada ketua rombongan dengan catatan bahwa rombongan sudah berada di bandara semuanya, serta menandakan penumpang yang belum datang atau batal berangkat. 2. Melakukan briefing kepada petugas check in dan gate agar senantiasa melakukan profiling pax dan bagasi sesuai dengan data penumpang",,Magrifal,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Irreg%20Report%20GA167%2008%20Juni%202025_OPERATION%20PDG%20PDG.pdf,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_306,CGO,CGO, "June 8, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,TORN,"1.CN.217-04759053HKGCGK/T23K516MC5.42/CONSOL/HEASPX / EX LDD PMC53306TG H.2908. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.217-02078871BKKCGK/T10K562MC1.58/CONSOLIDATION / EX LDD PMC53306TG H.1681. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2018.31.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2018.31.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2018.35.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-08%20at%2018.35.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_307,CGO,CGO, "June 8, 2025",Garuda Indonesia,Garuda Indonesia,GA718,DPS,DPS,HUB 3,DPS-MEL,Complaint,Operation,LEFT BEHIND 2 CART CARGO ( MAIL ) 21PCS/379KGS GA718/ 08JUNE2025 DPS-MEL,"1. Load master did not perform proper preparation before handling the flight. 2. Load master did not check cargo ULD’s number in used e.g.( Pallets, Containers or Carts) properly before loading proceed. 3. Low visibility at night during aft compartment loading process.","- Both load masters commit to perform well preparation and check on every load properly before handling the flight based on LIR and also agree to issue Commitment Letter by themselves. - Head lamp must be available during loading at night process for Load Master use.",,I WAYAN EKA DIANA,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.OCCURANCE%20REPORT%20GA718%2008JUN_Operation%20DPS.pdf,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_308,CGO,CGO, "June 8, 2025",Garuda Indonesia,Garuda Indonesia,GA4182,DPS,DPS,HUB 3,CGK-DPS-MEL,Complaint,Cargo Problems,Mishandling 2 Cart Cargo 21pcs/379kg Unable to Board,"1. Bright less point at surrounding aft compartment area, making Load master unable to read LIR properly. 2. Over capacity of staging area A-26 by others Airlines ULDs makes 2 carts cargo invisible hiding by containers.","1. Hard brief to all Load master to read and check LIR properly before handling flight 2. Referment letter published to both load masters for emphasize similar case occurred.",,I Wayan Eka Diana,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.OCCURANCE%20REPORT%20GA718%2008JUN_Resja%20Attaya.pdf,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,CGO_309,CGO,CGO, "June 9, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2015.56.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2015.56.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_310,CGO,CGO, "June 9, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Operation,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2015.51.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2015.51.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_311,CGO,CGO, "June 9, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.58.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.59.05%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.59.26_IMPORT%20IMPORT.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,CGO_312,CGO,CGO, "June 9, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,GSE,RE-TAPE,CGO KAMI TERIMA DALAM KEDADAAN LAKBAN ULANG,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.51.58%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.51.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.51.59_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_313,CGO,CGO, "June 9, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.51.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.51.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2018.51.43_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,CGO_314,CGO,CGO, "June 9, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,4PCS CGO DENTED N TORN CNDTN,-,TAKE A PICTURE DMCA N MAKE CIR FOR REPORT TO ORIGIN,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.53.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.55.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.56.12_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_315,CGO,CGO, "June 9, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Complaint,Cargo Problems,6PCS CGO OTR PCKG DENTED N TORN,-,TAKE A PICTURE DMCA N MAKE CIR FOR REPORT TO ORIGIN,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.44.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.44.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.45.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2000.45.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_316,CGO,CGO, "June 9, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,3PCS CGO TORN N DENTED,-,TAKE A PICTURE DMCA N MAKE CIR FOR REPORT TO ORIGIN,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2001.58.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2002.01.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2002.07.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_317,CGO,CGO, "June 9, 2025",Garuda Indonesia,Garuda Indonesia,GA296,CGK,CGK,HUB 1,CGK-BKS,Complaint,Cargo Problems,Marshaller salah memarkirkan AC di P5 yang seharusnya di P4 tidak sesuai arahan AMC,"kurangnya komunikasi antara Marshaling/Ramp dengan OPS,","permohonan maaf kepada AMC,breifing team OPS Ramp Marshaller, saling mengingatkan antar team, komunikasi dua arah,memasukan beberapa petugas ops/ramp/marshaller di WAG AMS untuk memudahkan koordinasi",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-09%20at%2015.05.24_Iis%20Ismail.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_318,CGO,CGO, "June 10, 2025",Garuda Indonesia,Garuda Indonesia,GA310,CGK,CGK,HUB 1,CGK-SUB,Complaint,Cargo Problems,Pintu penumpang bagian belakang menyentuh floor PBS,"Pintu penumpang bagian belakang GA310 menyentuh lantai PBS, disebabkan gap yang kurang tinggi. tidak melakukan cross check ulang secara visual ketinggian PBS setelah digunakan pesawat lain yang 1 type","- Operator berinisiatif untuk membiarkan kondisi tersebut agar lebih aman, krn jika frame diturunkan,maka PBSakan naik terlebih dulu beberapa centi meter untuk release locknya. - setelah pax dan cargo turun semua maka body pesawat naik seimbang dan pintu pesawat belakang bisa di fungsikan kembali. - setelah di check tehnik GMF di nyatakan pesawat di nyatakan dalam kondisi normal tanpa kerusakan - briefing kepada team untuk selalu check visual sebelum alat tersebut di gunakan",,Sutiyani,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2016.57.43_Sutiyani.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_319,CGO,CGO, "June 10, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.41.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.42.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.42.20_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_320,CGO,CGO, "June 10, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.23.49%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.23.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_321,CGO,CGO, "June 10, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.27.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.27.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_322,CGO,CGO, "June 10, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.23.49%20(1)_IMPORT%20IMPORT%201.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.23.49_IMPORT%20IMPORT%201.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_323,CGO,CGO, "June 10, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,DENTED AND TORN,CGO KAMI TERIMA DALAM KEADAAN PENYOK DAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2014.23.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2014.27.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.10.43%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.10.43_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_324,CGO,CGO, "June 10, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2018.47.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2018.47.45%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_325,CGO,CGO, "June 10, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Complaint,Cargo Problems,TORN AND DENTED,CGO KAMI TERIMA DALAM KEADAAN ROBEK DAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2018.30.05%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2018.30.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2018.30.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2018.32.31%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_326,CGO,CGO, "June 10, 2025",MPA,Vietjet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK,Complaint,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.43.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-10%20at%2015.43.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_327,CGO,CGO, "June 10, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Complaint,Cargo Problems,"TORN, WET","1.CN.784-32814095SZXCGK/T15K322MC1.93/CONSOL / EX LDD BULK H.0007. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION. 2.CN.784-80267025SZXCGK/T8K152MC1.9/CONSOL / EX LDD BULK H.6001. RCVD CGO 2 PCS OUTER PACKING WET CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.21.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.22.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.31.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.31.30_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_328,CGO,CGO, "June 11, 2025",MPA,Shandong Airlines,SC2153,CGK,CGK,HUB 1,XMN-CGK,Complaint,Cargo Problems,TORN & HOLE,"1.CN.324-01845056XMNCGK/T7K35MC0.22/CONSOL / EX LDD BULK RCVD CGO 1 PCS OUTER PACKING TORN & HOLE CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.38.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.38.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-11%20at%2000.38.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_329,CGO,CGO, "June 12, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Complaint,Cargo Problems,TORN,WE RECEIVED THE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.39.23%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.39.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_330,CGO,CGO, "June 12, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Complaint,Cargo Problems,TORN,WE RECEIVED THE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.29.09%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.29.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.35.39%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.35.39_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_331,CGO,CGO, "June 12, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CANCGK,Complaint,Cargo Problems,"DENTED,TORN & RETAPE","WE RECEIVED THE CARGO IN TORN,RETAPE & DENTED CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.42.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.46.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.46.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.48.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.48.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2000.56.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_332,CGO,CGO, "June 12, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,MXPCGK,Irregularity,GSE,DENTED & TORN,WE RECEIVED THE CARGO IN TORN & DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.10.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.30.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.30.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.30.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.41.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.42.00_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_333,CGO,CGO, "June 12, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,TSNCGK,Irregularity,GSE,"TORN,& DENTED",WE RECEIVED THE CARGO IN TORN & DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.15.40%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.15.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.55.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.55.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.21.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.21.46_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,CGO_334,CGO,CGO, "June 12, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEKCGK,Irregularity,Baggage Handling,"TORN,PALLET DEMAGES &SPIDER COPOT","WE RECEIVED THE CARGO IN TORN,SPIDER COPOT & PALLET DEMAGES CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.42.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2002.43.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.33.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.33.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.36.03%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.27.20_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,CGO_335,CGO,CGO, "June 12, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,SZXCGK,Irregularity,Baggage Handling,"DENTED ,TORN & BROKEN SPIDER","WE RECEIVED THE CARGO IN TORN , DENTED & BROKEN SPIDER CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.56.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.56.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.57.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-12%20at%2001.59.37_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_336,CGO,CGO, "June 12, 2025",Garuda Indonesia,Garuda Indonesia,GA349,DPS,DPS,HUB 3,DPS-SUB,Irregularity,Cargo Problems,Kesalahan muat bagasi GA419/SUB sebanyak 21 koli,"1. Semua yang terlibat dalam penerbangan GA349 tidak menjalankan SOP dengan benar dan konsisten 2. Checker tidak melakukan briefing singkat pada saat serah terima gerobak bagasi, karena LM new staff 3. Loading Master tidak memeriksa Label Bagasi, Nomor Penerbangan, Tujuan dan Kategori Bagasi. 4. Loading Master masih dalam masa training, hanya mendapatkan mentoring/pendampingan selama 3 minggu, dimana sebelumnya hanya menangani penerbangan QG dan IP. 5. Dikarenakan ada 2 orang senior staff yang sedang sakit, Alit yang tidak mendapatkan sketan Flight ditugaskan di flight tersebut tanpa mentoring/pendampingan.","1. Melakukan kordinasi dengan cabang SUB dan CGK 2. Kordinasi dengan SUB untuk dilakukan percepatan pengiriman bagasi pada penerbangan GA313/SUB-CGK. 3. Kordinasi dengan CGK untuk melakukan recovery service kepada penumpang terdampak. 4. Kordinasi dengan CGK untuk melakukan percepatan pengantaran bagasi penumpang sesuai alamat penumpang.",,Attaya,,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_337,CGO,CGO, "June 13, 2025",MPA,Xiamen Airlines,MF 837,CGK,CGK,HUB 1,XMNCGK,Complaint,Cargo Problems,RETAPE,CARGO KAMI TERIMA DALAM KEADAAN RETAPE,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2000.46.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2000.46.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2000.46.26_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_338,CGO,CGO, "June 13, 2025",MPA,Shandong Airlines,SC2153,CGK,CGK,HUB 1,XMNCGK,Complaint,Cargo Problems,OPEN SEAMS & DENTED,WE RECEIVED THE CARGO IN DENTED & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.43.58%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.43.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2000.41.39%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2000.41.39_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_339,CGO,CGO, "June 13, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CANCGK,Irregularity,Cargo Problems,DANTED & TORN,WE RECEIVED THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2002.36.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2002.37.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2002.42.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2002.44.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2002.48.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2002.48.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_340,CGO,CGO, "June 13, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"TORN, DENTED & OPEN SEAMS","WE RECEIVED THE CARGO IN DENTED , OPEN SEAMS & TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.07.47%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.07.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.09.56%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.09.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.40.40%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2001.40.40_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_341,CGO,CGO, "June 13, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,"DENTED, TORN, OPEN SEAMS, LEAKED","1.CN.784-80066711CANCGK/T22K92.0MC0.73/CONSOLIDATION / EX LDD BULK H.6601. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 2.CN.784-80087615CANCGK/T40K516.0MC0.92/TWO COMPONENT P/ EX LDD BULK RCVD CGO 2 PCS OUTER PACKING TORN & LEAKED CONDITION. 3.CN.784-80066593CANCGK/T62K806.0MC4.11/CONSOLIDATION / EX LDD BULK H.5102B. RCVD CGO 2 PCS OUTER PACKING DENTED & OPEN SEAMS CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2012.48.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2012.48.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2012.49.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2012.52.17_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2013.17.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2013.17.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_342,CGO,CGO, "June 13, 2025",MPA,Xiamen Airlines,MF867,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,TORN,"1.CN.731-98149166XMNCGK/T50K535MC1.13/SOLAR PANEL HS / EX LDD BULK RCVD CGO 3 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2013.07.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-13%20at%2013.07.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_343,CGO,CGO, "June 13, 2025",MPA,thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF366B1E4-B73D-4815-9D2B-BDF54EF4DCB6%7D&file=DMCA%20ex_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_344,CGO,CGO, "June 14, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"WET, TORN","1.CN.217-05144812BKKCGK/T18K75MC0.64/CONSOL / EX LDD PMC52607TG H.0946. RCVD CGO 6 PCS OUTER PACKING WET CONDITION. 2.CN.217-05007192BKKCGK/T25K555MC3.53/CONSOLIDATION A/ELI / EX LDD PMC52382TG H.5322. RCVD CGO 2 PCS OUTER PACKING WET CONDITION. 3.CN.217-05103556KULCGK/T3K271MC4.70/CONSOLIDATION / EX LDD PLA70200TG H.3904. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2012.42.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2012.43.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2012.43.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2012.47.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2012.50.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2012.50.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_345,CGO,CGO, "June 14, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,TORN,"1.CN.738-01833075SGNCGK/S42K155.0MC1.43T77/CONSOL / EX LDD PKC40649VN H.6058. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2013.42.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-14%20at%2013.42.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_346,CGO,CGO, "June 14, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BC8C3F079-3B93-4FCE-A183-145A76811093%7D&file=DMCA%20ex%20TG435_IMPORT%20IMPORT%201.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_347,CGO,CGO, "June 14, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,KUL,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B0B2957F9-AADA-44E6-BE1E-CFD6C4D629AC%7D&file=DMCA%20ex%20KL809_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_348,CGO,CGO, "June 15, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2011.34.34%20(1)_IMPORT%20IMPORT.jpeg; 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https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2010.02.10%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2010.02.10%20(2)%202_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_350,CGO,CGO, "June 15, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2010.07.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2010.07.03_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_351,CGO,CGO, "June 15, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,TORN AND DAMAGES PALLET,CGO KAMI TERIMA DALAM KEADAAN ROBEK DAN RUSAK PALLET,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2010.26.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2010.19.59_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_352,CGO,CGO, "June 15, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2009.59.53%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2009.59.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_353,CGO,CGO, "June 15, 2025",MPA,China Airlines,CI5855,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2009.28.16_IMPORT%20IMPORT.jpeg; 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RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-70466631%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-70466631_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_362,CGO,CGO, "June 15, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"TORN, WET","#.DMCA ex TG435 / 15 JUNE 2025 : 1.CN.217-04502035CDGCGK/T1K74MC0.50/CONSOL/PRI / EX LDD PAG61527TG H.3192. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.217-02939226DELCGK/T9K243MC4.85/CONSOL / EX LDD PMC53379TG H.3268. RCVD CGO 3 PCS OUTER PACKING WET & TORN CONDITION. 3.CN.217-05321562BRUCGK/T9K574.9MC3.90/CONSOLIDATION A/NSC / EX LDD PAG61756TG H.6851. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2018.53.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2019.05.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2019.05.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2019.07.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2019.08.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2019.14.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_363,CGO,CGO, "June 15, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Baggage Handling,"DENTED, TORN","1.CN. 297-65897064TPECGK/T22K371MC7.68/CONSOL SHIPMENT/EAPSPX / EX LDD PMC91830CI H.0041. RCVD CGO 3 PCS OUTER PACKING DENTED CONDITION. 2.CN.297-66134283XMNCGK/S125K792MC0.03T172/TONGUE ANKLE FO/ EX LDD AAP41030CI RCVD CGO 4 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2015.23.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2015.23.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2015.26.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2015.26.13_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_364,CGO,CGO, "June 15, 2025",MPA,Air China,CA475,CGK,CGK,HUB 1,TFU-CGK,Irregularity,Cargo Problems,DENTED & TORN,"1.CN.999-34203595TFUCGK/T28K270MC0.38/ARM ASSY GEARSH / EX LDD BULK RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2021.51.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-15%20at%2021.51.21_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_365,CGO,CGO, "June 16, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2012.21.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2012.21.45%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2012.21.45_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_366,CGO,CGO, "June 16, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2012.31.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2012.31.59_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_367,CGO,CGO, "June 16, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2013.15.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2013.15.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_368,CGO,CGO, "June 16, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN. 297-66248560PVGCGK/T2K162MC1.78/HE4 ELECSYS COB/SPXCOL / EX LDD PMC97667CI RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.297-68280203ORDCGK/T1K45.8MC0.72/CONSOLIDATION P/SPX / EX LDD PMC97667CI H.0773. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.297-60659653BOMCGK/T2K232MC1.64/CONSOLIDATION/SPX / EX LDD PMC90487CI H.0820. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 4.CN.297-68365441TPECGK/S76K1480MC73.68T218/CONSOLIDATION/SPXELM / EX LDD AAP41052CI H.9320. RCVD CGO 4 PCS OUTER PACKING TORN CONDITION. 5.CN.297-68792080JFKCGK/S1K714MC4.28T2/CONSOLIDATION A/EAPSPX / EX LDD AKE31036CI H.2801. RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2015.00.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2015.09.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2015.22.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2015.27.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2015.32.49%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2015.32.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_369,CGO,CGO, "June 16, 2025",MPA,VietJet Air,VJ855,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.978-22674831SGNCGK/T23K226MC1.34/CONSOL / EX LDD BULK H.0630. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.978-22672952SGNCGK/T52K671MC3.18/CONSOL / EX LDD BULK H.0639. RCVD CGO 3 PCS OUTER PACKING TORN CONDITION. 3.CN.978-22678176SGNCGK/T30K210MC2.37/CONSOL / EX LDD BULK H.0617. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2014.27.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2014.27.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2014.37.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2014.38.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2014.39.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_370,CGO,CGO, "June 16, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"SCRATCHES, DENTED, TORN, HOLE","1.CN.217-04321376LHRCGK/T1K1640MC11.19/PORSCHE 911 AUT/RMD / EX LDD PMC01888TG RCVD PORSCHE911 IN DENTED (SCRATCHES) CONDITION AT RIGHTSIDE FRONT BUMPER BEFORE UNLOADING. 2.CN.217-03527311MUCCGK/T1K1958MC9.90/CONSOLIDATION/EAPSPX / EX LDD PMC02266TG H.5908. RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.217-04342111DELCGK/T9K285MC2.87/CONSOL / EX LDD PMC02089TG H.3269. RCVD CGO 2 PCS OUTER PACKING DENTED, HOLE, TORN CONDITION. 4.CN.217-05081731DELCGK/P3K609MC5.47T8/PHARMACEUTICALS / EX LDD PAG61414TG RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2017.39.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2017.42.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2018.37.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2018.43.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2018.47.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-16%20at%2018.49.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_371,CGO,CGO, "June 16, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,"HOLE, OPEN SEAMS, DENTED","1.CN.074-03463283AMSCGK/T2K254.0MC0.27/SHIP SPARES/SPX / EX LDD PMC33133KL H.0641. RCVD CGO 1 PCS OUTER PACKING HOLE CONDITION. 2.CN.074-03459993AMSCGK/T1K238.0MC0.33/CONSOLIDATION D/SPXHEA / EX LDD PMC33133KL H.4546. RCVD CGO 1 PCS OUTER PACKING OPEN SEAMS & DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03459993%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03459993%20(3)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03459993_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03463283%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03463283%20(3)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03463283_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_372,CGO,CGO, "June 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.26.31%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.26.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.26.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_373,CGO,CGO, "June 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.30.52%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.30.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_374,CGO,CGO, "June 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.30.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.31.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_375,CGO,CGO, "June 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KE ADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.27.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.27.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.27.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_376,CGO,CGO, "June 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KE ADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.21.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.21.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_377,CGO,CGO, "June 17, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.29.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.30.11_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_378,CGO,CGO, "June 17, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.58.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.59.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.59.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_379,CGO,CGO, "June 17, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.57.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.58.51_IMPORT%20IMPORT%201.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2020.05.19_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_380,CGO,CGO, "June 17, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.52.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.52.19_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_381,CGO,CGO, "June 17, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.16.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.16.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.16.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_382,CGO,CGO, "June 17, 2025",MPA,Ethiopian Airlines,ET628,CGK,CGK,HUB 1,ADD-CGK,Irregularity,Cargo Problems,WET,CGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2018.59.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2019.00.38_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_383,CGO,CGO, "June 17, 2025",MPA,Ethiopian Airlines,ET628,CGK,CGK,HUB 1,ADD-CGK,Irregularity,Baggage Handling,DENTED,CGO AKMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2018.51.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-17%20at%2018.51.04_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_384,CGO,CGO, "June 18, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,WET,"1.CN.731-98171813XMNCGK/T29K215MC0.93/MATERIAL FOR SH / EX LDD BULK RCVD CGO 4 PCS OUTER PACKING WET CONDITION. 2.CN.731-98174230XMNCGK/T7K54MC0.73/CONSOL HS 6404 / EX LDD BULK RCVD CGO 3 PCS OUTER PACKING WET CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.36.54%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.36.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.38.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.38.13_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_385,CGO,CGO, "June 18, 2025",MPA,Shandong Airlines,SC2153,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,"OPEN SEAMS, DENTED, TORN","1.CN.324-03579962XMNCGK/T39K829MC0.98/CONSOL / EX LDD BULK H.0608. RCVD CGO 5 PCS OUTER PACKING OPEN SEAMS, DENTED, TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.45.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.45.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.45.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2000.55.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_386,CGO,CGO, "June 18, 2025",MPA,China Southern,CZ8353D,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"WET, DENTED, TORN, CRUSHED","1.CN.784-80328264SZXCGK/P97K1230.3MC6.2T166/CONSOL / EX LDD BULK H.6141. RCVD CGO 8 PCS OUTER PACKING WET, DENTED, TORN CONDITION. 2.CN.784-80306726SZXCGK/T27K424MC2.54/INSTRUCTIONS / EX LDD BULK RCVD CGO 4 PCS OUTER PACKING WET, DENTED, TORN, CRUSHED CONDITION. 3.CN.784-80301793SZXCGK/T11K290MC1.74/CONSOL / EX LDD BULK H.9815. RCVD CGO 2 PCS OUTER PACKING WET CONDITION. 4.CN.784-80297420SZXCGK/T8K53MC0.53/CONSOLIDATION / EX LDD BULK H.0258. RCVD CGO 3 PCS OUTER PACKING WET CONDITION. 5.CN.784-40604911SZXCGK/T18K202MC1.21/CONSOL / EX LDD BULK H.0131. RCVD CGO 3 PCS OUTER PACKING WET CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2003.46.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2003.47.17_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2003.55.38%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2004.02.29%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2004.11.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-18%20at%2004.20.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_387,CGO,CGO, "June 18, 2025",Pelita Air,Pelita Air,IP501,CGK,CGK,HUB 1,UPG-CGK,Irregularity,Cargo Problems,"IP501, STD 01.15 will be long delay",IP501 sect AMQ-UPG AOG at AMQ dt technical (eng2 fan blade damaged),Pax IP501 will be accomodate to other carrier and next flight IP803,,Andi Akram,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250618-WA0008_Andi%20Akram%20Nur%20Alif.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_388,CGO,CGO, "June 19, 2025",MPA,Shandong Airlines,SC2153,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,TORN,"1.CN.324-03579096XMNCGK/T16K196MC0.88/CONSOL / EX LDD BULK H.6045. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.09.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.09.51_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_389,CGO,CGO, "June 19, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,TORN,"1.CN.731-98079295ICNCGK/T7K67MC0.30/CONSOL / EX LDD BULK H.8982. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.01.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_390,CGO,CGO, "June 19, 2025",MPA,China Southern,CZ8353D,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"WET, DENTED, TORN","1.CN.784-80318943SZXCGK/T152K500MC3.82/CONSOL / EX LDD BULK H.1366C. RCVD CGO 7 PCS OUTER PACKING WET, DENTED, TORN CONDITION. 2.CN.784-80303904SZXCGK/T71K596MC6.78/PEACH OOLONG / EX LDD BULK RCVD CGO 3 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.40.54%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.40.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.41.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2001.41.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.39.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.40.17_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_391,CGO,CGO, "June 19, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Irregularity,Cargo Problems,"BROKEN SPREIDER, TORN, DENTED, WET","1.CN.999-34498601WUHCGK/T5K224MC1.15/HOC9 1525 CARD / EX LDD BULK RCVD CGO 1 PCS OUTER PACKING BROKEN SPREIDER CONDITION. 2.CN.999-34213524PEKCGK/T1K330MC0.76/CONSOLIDATION / EX LDD PMC56695CA H.6258. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 3.CN.999-33093174PEKCGK/S1K268MC0.29T4/CONSOLIDATION / EX LDD PMC77221CA H.3241. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 4.CN.999-34012930PEKCGK/T20K553MC1.40/LAGUNDI LEAF EX / EX LDD PMC56695CA RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 5.CN.999-33982546CANCGK/T11K1313MC6.20/SPARE PARTS / EX LDD PMC79713CA RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 6.CN.999-34074795CANCGK/T48K267MC3.33/CONSOLIDATION / EX LDD PMC76954CA H.7718. RCVD CGO 5 PCS OUTER PACKING WET CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.03.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.03.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.03.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.06.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.16.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-19%20at%2002.28.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_392,CGO,CGO, "June 19, 2025",Garuda Indonesia,Garuda Indonesia,GA342,SUB,SUB,HUB 2,SUB-DPS,Irregularity,Cargo Problems,"Saat proses start engine no.2..menggunakan ASU 193, beberapa mnt kemudian engine tidak mau light up..dan di infokan out put prsesure pneumatic low",Out put presure ASU193 low.,"Ganti ASU193, dengan ASU yg lainnya yaitu ASU H12. Setelah proses start selesai, dilanjutkan pengecheckan ASU 193.., namun kondisi engine dan pressure normal. Selanjutnya ASU193 digunakan QG722/723 untuk start engine dan tidak ada masalah/normal",,Ababil,,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_393,CGO,CGO, "June 20, 2025",MPA,China Airlines,CI763,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,HAMDAN,CARGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.41.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.41.04_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_394,CGO,CGO, "June 20, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Operation,HAMDAN,"KARGO KAMI TERIMA DALAM KEADAAN TORN,RETAPE DAN DENTED",SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.17.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.17.39_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.20.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.20.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.20.31%20(1)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_395,CGO,CGO, "June 20, 2025",MPA,Xiamen Airlines,MF855,CGK,CGK,HUB 1,FOC-CGK,Irregularity,Cargo Problems,HAMDAN,CARGO KAMI TERIMA DALAM KEADAAN TORN,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.27.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2001.28.10_IMPORT%20IMPORT.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,CGO_396,CGO,CGO, "June 20, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,HAMDAN,CARGO KAMI TERIMA DALAM KEADAAN TORN,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2000.36.18%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2000.36.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2000.36.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2000.36.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2000.41.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2000.42.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_397,CGO,CGO, "June 20, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BE9F69DBA-5DED-471F-B51B-AD9CA1AD140C%7D&file=DMCA%20ex%20TG433_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_398,CGO,CGO, "June 20, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BADBCDC2D-79E3-49DC-92B2-F2A757B7A546%7D&file=DMCA%20ex_IMPORT%20IMPORT%201.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_399,CGO,CGO, "June 21, 2025",MPA,Xiamen Airlines,MF855,CGK,CGK,HUB 1,FOC-CGK,Irregularity,Cargo Problems,HAMDAN,CARGO KAMI TERIMA DALAM KEADAAN BASAH,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2001.59.44%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2001.59.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_400,CGO,CGO, "June 21, 2025",MPA,China Southern,CZ837,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,HAMDAN,CARGO KAMI TERIMA DALAM KEADAAN WET N RETAPE,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2000.43.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2000.43.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2000.50.02%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2000.50.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2000.51.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2000.51.31_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_401,CGO,CGO, "June 21, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,HAMDAN,"CARGO KAMI TERIMA DALAM KEADAAN WET,TORN,DENTED,& RETAPE",SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2023.51.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2023.51.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2023.55.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2023.55.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2023.57.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-20%20at%2023.59.11_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_402,CGO,CGO, "June 21, 2025",Garuda Indonesia,Garuda Indonesia,GA 301,CGK,CGK,HUB 1,CGK,Irregularity,Cargo Problems,foo terlambat sehingga flight plan GA 301 belum di tanda tangan,foo terlambat sehingga flight plan GA 301 belum di tanda tangan,briefing FOO dan untuk selanjutnya membuat sched foo on duty pagi menjadi 2 orang sehingga jika ada kejadian yang sama masih ada foo stnby dan terback up,,OKTA,,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_403,CGO,CGO, "June 21, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.217-05081370DELCGK/T20K204MC0.71/SWITCHES AUTOMO / EX LDD AKE90662TG RCVD CGO 3 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-04690965HYDCGK/T2K31.6/AMPLODIPINE/ EX LDD PMC02226TG RCVD 1PCS CGO DENTED CNDTN. 3.CN.217-04696160HYDCGK/T14K316/CHEMICAL/ EX LDD PMC02226TG RCVD 3PCS CGO DENTED CNDTN. 4.CN.217-04779471HKGCGK/S32K488MC6.37T35/CONSOL/HEASPX / EX LDD PAG60063TG H.3280. RCVD CGO 3 PCS OUTER PACKING DENTED CONDITION. 5.CN.217-04995244BKKCGK/S6K780MC4.50T13/CONSOL / EX LDD PMC51316TG H.2667. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2012.07.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2012.09.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2012.10.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2012.13.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2012.14.49_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2012.26.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_404,CGO,CGO, "June 21, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,TORN,"1.CN.738-57796874SGNCGK/T4K48.0MC0.88/CONSOL / EX LDD PKC41248VN H.0098. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2013.36.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2013.36.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_405,CGO,CGO, "June 21, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,DENTED & TORN,"1.CN.784-80083990CANCGK/P69K760.0MC2.61T103/CONSOL / EX LDD BULK H.5112. RCVD CGO 4 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2013.18.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2013.18.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_406,CGO,CGO, "June 21, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN. 297-69173775ICNCGK/S14K233MC0.63T33/CONSOL/SPX / EX LDD PMC90177CI H.0231. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN. 297-69174464ICNCGK/T1K373MC2.54/CONSOLIDATION/SPX / EX LDD PLB22460CI H.0605. RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.297-66119406SZXCGK/T46K760MC3.89/MINDRAY VITAL S/EAPSPX / EX LDD PMC97644CI RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2014.34.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2015.05.32%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2015.05.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2015.05.33%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2015.05.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-21%20at%2015.18.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_407,CGO,CGO, "June 23, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2012.52.13%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2012.52.13_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_408,CGO,CGO, "June 23, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIMA DALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2012.38.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2012.38.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_409,CGO,CGO, "June 23, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2014.00.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2014.00.53_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_410,CGO,CGO, "June 23, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,TORN & DENTED,CGO KAMI TERIMA DALAM KEADAAN ROBEK DAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2013.40.07%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2013.40.07_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_411,CGO,CGO, "June 23, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,"DENTED, TORN, BROKEN SPREIDER.","1.CN. 297-66119550SZXCGK/S7K81MC0.74T8/MINDRAY ME7 DIA/EAPSPX / EX LDD PMC93205CI RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 2.CN. 297-66339464SZXCGK/T4K35MC0.17/CONSOLIDATION H/EAPSPX / EX LDD PMC93205CI H.0060. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.297-38956993HANCGK/T4K1208MC7.80/CONSOLIDATION/SPXHEA / EX LDD PMC93205CI H.6179. RCVD CGO 1 PCS BROKEN SPREIDER CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2016.42.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2016.42.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2016.46.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2016.47.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2017.19.09%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2017.19.09_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_412,CGO,CGO, "June 23, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"DENTED, WET, TORN","1.CN.217-04549532FRACGK/S5K1056.7MC5.94T9/CONSOLIDATION /NSC / EX LDD PMC52936TG H.2440. RCVD CGO 4 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-04552343FRACGK/T5K60.4MC0.22/CONSOLIDATION A/NSC / EX LDD PMC52936TG RCVD CGO 1 PCS OUTER PACKING WET & DENTED CONDITION. 3.CN.217-04920451BOMCGK/T3K840MC0.93/LOKRING/PRI / EX LDD PMC52174TG RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 4.CN.217-04538940BLRCGK/T2K597MC2.70/TVS MOTORCYCLE / EX LDD PMC52174TG RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2018.37.50%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2018.37.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2018.38.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2019.14.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2019.19.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-23%20at%2019.19.28_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_413,CGO,CGO, "June 23, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-KUL-CGK,Irregularity,Cargo Problems,DENTED,"1.CN.074-03478333AMSCGK/T1K12.1MC0.06/CONSOLIDATION A/ERTECP / EX LDD PMC25054MP RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03478333%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03478333_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_414,CGO,CGO, "June 24, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2012.10.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2012.10.55_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_415,CGO,CGO, "June 24, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,RE-TAPE,CGO KAMI TERIMA DALAM KEADAAN DI LAKBAN ULANG,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2014.07.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2014.07.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_416,CGO,CGO, "June 24, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,TORN,CGO KAMI TERIM ADALAM KEADAAN ROBEK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2014.04.40%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2014.04.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2014.04.49_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_417,CGO,CGO, "June 24, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN. 297-68545201TPECGK/T5K80MC0.71/CONSOLIDATED SH/SPX / EX LDD PMC51186CI RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN. 297-38949444HANCGK/S3K373MC3.38T5/CONSOLIDATION/EAPVUN / EX LDD PMC51186CI H.7718. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 3.CN.297-38949363HANCGK/S29K323MC3.09T30/CONSOLIDATION A/EAPSPX / EX LDD PMC93655CI H.7727. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 4.CN.297-64705535TPECGK/T2K14MC1.39/PRODUCT LCDPROD/EAPSPX / EX LDD PMC93655CI H.0699. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 5.CN.297-68349411TPECGK/T10K102MC1.70/CONSOLIDATED SH/EAPSPX / EX LDD PMC93510CI H.6062. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 6.CN.297-68754700PDXCGK/T100K1334MC8/CONSOLIDATION A/SPX / EX LDD PMC50585CI H.1782. RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION. 7.CN.297-68818175TPECGK/T1K208MC4.33/CONSOLIDATED SH/EAPSPX / EX LDD PLA23440CI H.8815. RCVD CGO 1 PCS OTUER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2015.38.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2016.23.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2016.33.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2016.37.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2016.51.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2016.53.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_418,CGO,CGO, "June 24, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"TORN, DENTED, BROKEN SPREIDER","1.CN.217-04259964LHECGK/S50K2460MC8.96T145/FIN LEATHER / EX LDD PMC30160TG RCVD CGO 3 PCS OUTER PACKING TORN CONDITION. 2.CN.217-03527473MUCCGK/T22K924.9MC5.55/CONSOLIDATION / EX LDD PLA70403TG H.4481. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.217-05159641BKKCGK/S1K165MC1.15T4/CONSOLIDATION A / EX LDD PMC30230TG H.1916. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 4.CN.217-04980986BKKCGK/T1K104MC2.20/CONSOL SHIPMENT / EX LDD PMC30230TG H.8609. RCVD CGO 1 PCS BROKEN SPREIDER CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2018.34.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2018.43.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2018.51.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-24%20at%2019.04.25_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_419,CGO,CGO, "June 25, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF9E4C4E2-1FEE-43CD-9556-F00BCBE0C193%7D&file=DMCA%20ex_IMPORT%20IMPORT%202.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_420,CGO,CGO, "June 26, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"DENTED, TORN, RE-TAPE, TORN","1.CN.784-40972610SZXCGK/T112K867MC5.36/CONSOL / EX LDD BULK H.6486. RCVD CGO 6 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.784-40605062SZXCGK/T85K1066MC4.09/CONSOL / EX LDD BULK H.0003. RCVD CGO 3 PCS OUTER PACKING DENTED, RE-TAPE, TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2000.37.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2000.38.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2000.40.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2001.00.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2001.00.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2001.03.17_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_421,CGO,CGO, "June 26, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2018.54.41%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2018.54.41_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_422,CGO,CGO, "June 26, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.21.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.22.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.32.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.32.13_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_423,CGO,CGO, "June 26, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,OPEN SEAM.TORN AND DENTED,"CGO KAMI TERIMA DALAM KEADAAN TERBUKA, ROBEK DAN PENYOK",SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.18.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.19.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.21.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2019.21.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_424,CGO,CGO, "June 27, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"OPEN SEAMS, DENTED, TORN, HOLE","1.CN.784-40984882SZXCGK/T14K159MC0.95/CONSO/GEN / EX LDD BULK H.0188. RCVD CGO 2 PCS OUTER PACKING OPEN SEAMS, DENTED, TORN CONDITION. 2.CN.784-40978840SZXCGK/T9K119MC0.71/CONSOL/GEN / EX LDD BULK H.0024. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.784-40985184SZXCGK/T4K61MC0.43/CONSOL/XPS / EX LDD BULK H.0395. RCVD CGO 1 PCS OUTER PACKING HOLE & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.08.58%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.08.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.09.25%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.09.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.09.33%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.09.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_425,CGO,CGO, "June 27, 2025",MPA,Air Macau,NX910,CGK,CGK,HUB 1,NGB-CGK,Irregularity,Cargo Problems,TORN,"1.CN.675-31395044NGBCGK/T5K56.0MC0.13/CONSOLIDATION / EX LDD BULK H.6087. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.22.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.23.34_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_426,CGO,CGO, "June 27, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"DENTED, TORN, WET, HOLE","1.CN.324-03580382SZXCGK/S36K198.4DG6T159/RUBBER / EX LDD PAG10325SC H.6058. RCVD CGO 8 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.324-03584630SZXCGK/T2K214DG6/SPARE PARTS / EX LDD PAG10312SC RCVD CGO 1 PCS OUTER PACKING DENTED & HOLE CONDITION. 3.CN.324-03579774SZXCGK/S4K28DG6T15/SPONGE / EX LDD PAG10299SC RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION. 4.CN.324-03581535SZXCGK/S24K760DG2T96/CONSOL / EX LDD PAG10325SC H.0244. RCVD CGO 8 PCS OUTER PACKING WET, DENTED, TORN CONDITION. 5.CN.324-03580570SZXCGK/S8K70DG6T69/CONDENSER / EX LDD PAG10206SC RCVD CGO 1 PCS OUTER PACKING HOLE & TORN CONDITION. 6.CN.324-03580183SZXCGK/S53K767DG2T73/CONSOL / EX LDD PAG10132SC H.6458. RVCD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2023.26.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-26%20at%2023.39.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2000.06.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2000.21.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2000.43.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2001.10.25_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_427,CGO,CGO, "June 28, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,TORN,WE RECEIVED THE CARGO IN TORTURED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2023.42.38%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-27%20at%2023.42.38%20(3)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_428,CGO,CGO, "June 28, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,ICN CGK,Irregularity,Cargo Problems,TORN,WE RECEIVE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.00.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.00.07_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_429,CGO,CGO, "June 28, 2025",MPA,Air China,CA 977,CGK,CGK,HUB 1,PEK CGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE CARGO IN TORN & DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.00.17_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.25.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.26.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.27.51%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.27.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2000.59.57_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_430,CGO,CGO, "June 28, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK CGK,Irregularity,Cargo Problems,"DENTED , RETAPE & TORN","WE RECEIVE CARGO IN DENTED , RETAPE & TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.28.28%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.28.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.29.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.29.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.38.11%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.38.11_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_431,CGO,CGO, "June 28, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,CAN CGK,Irregularity,Cargo Problems,TORN & BROKEN SPIDER,WE RECEIVE CARGO IN TORN & BROKEN SPIDER CONDITION,ALREADY REPORTED AND SENT EMAIL,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.43.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.29.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.29.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.37.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.37.31_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_432,CGO,CGO, "June 28, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,SZX-CGK & VLC- CGK,Irregularity,Cargo Problems,DENTED & OPEN SEAMS,WE RECEIVE CARGO IN TORN & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.38.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.38.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.40.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.34.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-28%20at%2001.34.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_433,CGO,CGO, "June 28, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BD9333D3D-DB90-4B50-947E-41A2BDBA4A45%7D&file=DMCA%20EX_IMPORT%20IMPORT%203.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_434,CGO,CGO, "June 29, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,WET,WE RECEIVE THE CARGO IN WET CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.28.25%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.28.25_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_435,CGO,CGO, "June 29, 2025",MPA,Air Macau,NX910,CGK,CGK,HUB 1,PVG-CGK,Irregularity,Baggage Handling,DENTED & OPEN SEAMS,WE RECEIVE THE CARGO DENTED & OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2001.45.05%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2001.45.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_436,CGO,CGO, "June 29, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,RETAPE & TORN,WE RECEIVE THE CARGO RETAPE & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2001.06.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2001.06.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2001.10.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2001.10.55_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_437,CGO,CGO, "June 29, 2025",MPA,Air China,CA 977D,CGK,CGK,HUB 1,PEK-CGK,Irregularity,Cargo Problems,"TORN ,DENTED & RETAPE","WE RECEIVE CARGO TORN, DENTED & RETAPE CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.46.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.46.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.48.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.51.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.22.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-29%20at%2002.22.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_438,CGO,CGO, "June 30, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"DENTED, RE-TAPE, TORN","1.CN.217-04905821ICNCGK/T10K117MC0.70/CONSOLIDATION / EX LDD PMC52698TG H.6022. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-03531975STRCGK/S1K210MC1.83T3/CONSOLIDATION / EX LDD PMC52698TG H.5236. RCVD CGO 1 PCS OUTER PACKING RE-TAPE CONDITION. 3.CN.217-04552402FRACGK/T3K59.5MC1.39/CONSOLIDATION A/SPX / EX LDD PMC52862TG H.2056 & 1452. RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2012.33.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2012.40.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2012.48.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2012.51.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2012.51.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2012.53.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_439,CGO,CGO, "June 30, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.784-80449320CANCGK/T93K1217.0MC5.19/CONSOLIDATION / EX LDD BULK RCVD CGO 5 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2013.55.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2013.55.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2013.58.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.04.29_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_440,CGO,CGO, "June 30, 2025",MPA,VietJet Air,VJ855,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.978-22732662SGNCGK/T12K645MC1.7/CONSOL / EX LDD BULK H.6134. RCVD CGO 2 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.978-22732651SGNCGK/T35K372MC1.8/CONSOL / EX LDD BULK H.6045. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO & INPUT TO DAILY REPORT FOR ORIGIN,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.14.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.15.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.15.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.40.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_441,CGO,CGO, "June 30, 2025",MPA,VietJet Air,VJ929,CGK,CGK,HUB 1,HAN-CGK-BCN,Irregularity,Cargo Problems,TORN,"1.CN.607-37884136HANBCN/P11K142MC0.9T153/CONSOL / EX LDD BULK RCVD TRANSHIPMENT CGO 1 PCS OUTER PACKING TORN CONDITION",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.18.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-06-30%20at%2014.18.44_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_442,CGO,CGO, "June 30, 2025",Garuda Indonesia,Garuda Indonesia,GA296/GA297,CGK,CGK,HUB 1,CGK-BKS-CGK,Irregularity,Cargo Problems,Pesawat GA296 setelah landing dan block on (07.25) tidak bisa parkir sempurna karena aspal terkelupas sehingga main wheel 3 & 4 terbenam. Dilakukan koordinasi dengan AMC dan perataan aspal oleh tim landasan hingga pukul 08.28 pesawat berhasil maju kembali.,Parkir Pesawat tidak bisa parkir sempurna dikarenakan aspal terkelupas dan membuat main wheel 3&4 terbenam.tidak bisa maju lagi.,"• Pelaporan ke pihak AMC prihal KERUSAKAN APRON • Perbaikan aspal APRON oleh pihak yang bersangkutan • Service Recovery permohonan maaf dan pembagian Mineral water kepada penumpang di B Gate",,IIS ISMAIL,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2007.23.16%20(1)_Iis%20Ismail.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2007.23.16_Iis%20Ismail.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_443,CGO,CGO, "July 1, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DENTED,CGO KAMI TERIMA DALAM KEADAAN PENYOK,SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.32.36%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.32.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.32.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.36.42%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.36.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_444,CGO,CGO, "July 1, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"TORN, DENTED AND OPEN SEAM","CGO KAMI TERIMA DALAM KEADAAN ROBEK, PENYOK DAN LAKBANNYA TERBUKA",SUDAH KIRIM EMAIL KE ORIGIN,,MINAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.58.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.59.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2012.59.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_445,CGO,CGO, "July 1, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,FRA-CGK,Irregularity,Cargo Problems,1PCS CGO OTR PCKG TORN,-,TAKE E PICTURE N MAKE A CIR FOR REPORT DMCA FOR AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2018.49.45%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2018.49.45_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_446,CGO,CGO, "July 1, 2025",MPA,Ethiopian Airlines,ET628,CGK,CGK,HUB 1,ARN-CGK,Irregularity,Cargo Problems,1PCS CGO DENTED CNDTN,-,TAKE E PICTURE N MAKE A CIR FOR REPORT DMCA FOR AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2019.02.30%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2019.02.30_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_447,CGO,CGO, "July 1, 2025",MPA,Ethiopian Airlines,ET628,CGK,CGK,HUB 1,MXP-CGK,Irregularity,Cargo Problems,2PCS CGO OTR PCKG WET CNDTN,-,TAKE A PICTURE N MAKE A CIR FOR REPORT DMCA FOR AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2019.14.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2019.14.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_448,CGO,CGO, "July 1, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,KUL-CGK,Irregularity,Cargo Problems,2PCS CGO OTR PCKG TORN AND WET,-,TAKE A PICTURE N MAKE A CIR FOR DMCA REPORT FOR AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071975%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071975%20(3)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071975_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_449,CGO,CGO, "July 1, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-CGK,Irregularity,Cargo Problems,1PCS CGO OPEN SEAMS CNDTN,-,TAKE A PICTURE N MAKE A CIR FOR DMCA REPORT FOR AIRLINES,,WENDY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03521711%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-03521711_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_450,CGO,CGO, "July 1, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,"DENTED, TORN, RE-TAPE","1.CN.297-68541211TPECGK/S78K382.7MC24.25T112/CONSOLIDATION/EAPSPX / EX LDD AKE30861CI H.4172. RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION. 2.CN.297-69172482ICNCGK/S1K238MC2.85T2/ACTOSOME INOCER/SPX / EX LDD PLB22770CI RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.297-66343336SZXCGK/S10K70MC1.06T28/CONSOLIDATION H/EAPSPX / EX LDD AKE31801CI H.4208. RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION. 4.CN.297-66339895SZXCGK/T105K1610MC6.21/CONSOLIDATIONSH/EAPSPX / EX LDD PAG74115CI H.0625A. RCVD CGO 1 PCS OUTER PACKING RE-TAPE CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2015.21.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2015.21.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2015.25.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2015.37.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2016.13.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-01%20at%2016.14.03_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_451,CGO,CGO, "July 3, 2025",MPA,KLM,KL835/836,DPS,DPS,HUB 3,SIN-DPS-SIN,Irregularity,Cargo Problems,1PASSENGERS EX KL835 AMS-DPS-BNE MISS FOR CONECTING FLIGHT DPS-BNE BY JQ60,FLIGHT LONG DELAY DUE TO LATE ARRIVAL IN TOTAL 2 HOURS 24 MINUTE,TRANSFER PASSENGERS FOR NEXT FLIGHT AVAILABLE WITH GA 714/QF512DPS-SYD-BNE,,MADE WIADNYA,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BF81E5B49-1B7E-4CA1-8B35-F0C53D42E250%7D&file=DELAY%20NOTICE%2003%20jul%2025_ACCOUNT%20EXECUTIVE%20CZ.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_452,CGO,CGO, "July 5, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,TORN,"1.CN.784-40982550SZXCGK/T12K181MC0.89/CONSOL / EX LDD BULK H.0010. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.784-80328802SZXCGK/T30K207MC0.47/CONSOL / EX LDD BULK H.8802A. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2000.22.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2000.22.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2000.26.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2000.26.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_453,CGO,CGO, "July 5, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"DENTED, TORN, HOLE, OPEN SEAMS","1.CN.999-32956453PEKCGK/T15K100MC0.65/CONSOLIDATION / EX LDD PLA77611CA H.2019. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 2.CN.999-34469153CANCGK/T63K335MC10.06/CONSOL / EX LDD PMC76232CA H.1322. RCVD CGO 6 PCS OUTER PACKING DENTED, TORN, HOLE CONDITION. 3.CN.999-34523602PEKCGK/S10K3434MC5.63T14/ANTI SEISMIC DO / EX LDD PMC76737CA RCVD CGO 2 PCS OUTER PACKING DENTED & OPEN SEAMS CONDITION. 4.CN.999-33852221SZXCGK/T74K632MC3.22/CONSOLIDATION / EX LDD AKE31658CA H.0152. RCVD CGO 4 PCS OUTER PACKING DENTED & TORN CONDITION. 5.CN.999-32175533SZXCGK/S51K567.3MC3.13T88/G80 NO CODING S / EX LDD AKE28323CA RCVD CGO 2 PCS OUTER PACKING TORN CONDITION. 6.CN.999-35375222SZXCGK/T35K250MC1/CONSOLIDATION / EX LDD BULK H.7002. RCVD CGO 3 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO & INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2001.48.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2001.55.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2002.12.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2002.20.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2002.21.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-05%20at%2002.43.23_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_454,CGO,CGO, "July 5, 2025",MPA,Hong Kong Airlines,HX706,DPS,DPS,HUB 3,DPS - HKG,Irregularity,Operation,"-cargo document not onboard due to late delivery after Passengers door closed (Notoc,cargo manifest,etc) and finally document cargo onboard via BULK HOLD -Notoc without captain signature","-New comer/junior staff (APL/IAS) handled flt HX as acceptance and late to prepare document cargo -Mismatched data quantity of the item in advance total item is 94 but the actual is 127 pcs -Invalid number of AWB and the item 808-18014032 to 828-18014032 after process build up almost done and finally need to change and re-build up cargo","-Staff acceptance need to ensure the number of AWB is correctly prior process xray and build up cargo to avoid re-build up -Staff incharge as acceptance must be capable staff/senior especially every saturday(consider full load of cargo) and able to work according standard operational procedure -Just incase any potential case in the future staff cargo must be contact AE of HX or the airlines as soon as possible to avoid Passenger close prior document cargo onboard. -Staff Ramp incharge must be ensure all document onboard (Passenger manifest,loadsheet,cargo document,etc)",,Gede Sukadarmayasa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/da79a820-6f25-4d07-9fcd-bf6da7774dfd_Gede%20Sukadarmayasa.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Irreg%20report%20Hx70605Jul_Gede%20Sukadarmayasa.pdf,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_455,CGO,CGO, "July 6, 2025",MPA,Xiamen Airlines,MF855,CGK,CGK,HUB 1,FOC-CGK,Irregularity,Cargo Problems,WET,WE RECEIVE THE CARGO IN WET CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2000.59.10%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2000.59.10_IMPORT%20IMPORT.jpeg,Apron Area,,Flight Document Handling,,,Closed,,,,,,,,,CGO_456,CGO,CGO, "July 6, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN CGK,Irregularity,Cargo Problems,WET & OPEN SEAMS,WE RECEIVE THE CARGO IN WET & OPEN SEAM CONDITION,ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.19.32%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.19.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2000.48.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2000.49.25_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_457,CGO,CGO, "July 6, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,WET,WE RECEIVE THE CARGO IN WET CONDITION,ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.59.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.00.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.09.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.09.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_458,CGO,CGO, "July 6, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,CAN-CGK & HGH-CGK,Irregularity,Cargo Problems,"WET,RETAPE,TORN,DENTED & OPEN SEAMS","WE RECEIVE THE CARGO IN WET, RETAPE, DENTED, OPEN SEAMS & TORN CONDITION",ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.01.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.05.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.05.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.06.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.06.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.07.07_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_459,CGO,CGO, "July 6, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Irregularity,Cargo Problems,"BROKEN SPIDER,WET",WE RECEIVE THE CARGO IN WET & BROKEN SPIDER CONDITION,ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.23.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.24.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.29.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.31.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.23.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.23.31_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_460,CGO,CGO, "July 6, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,CAN-CGK & PEK-CGK,Irregularity,Cargo Problems,WET & TORN,WE RECEIVE THE CARGO IN WET & TORN CONDITION,ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.15.22%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.15.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2002.16.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.26.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.27.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2001.27.14_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_461,CGO,CGO, "July 6, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"WET,DENTED&TORN","WE RECEIVE THE CARGO IN WET ,DENTED & TORN CONDITION",ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.06.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.06.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.06.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.07.06_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.07.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.08.14_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_462,CGO,CGO, "July 6, 2025",MPA,Air China,CA8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"TORN SACK ,TORN & DENTED","WE RECEIVE THE CARGO IN TORN ,DENTED & TORN SACK CONDITION",ALREADY REPORTED AND SENT BY EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.12.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.12.49_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.14.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.14.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.15.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2004.16.16_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_463,CGO,CGO, "July 7, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,DENTED,WE RECEIVE THE CARGO IN DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.16.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_464,CGO,CGO, "July 7, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,DENTED & TORN & TAPE TORN,"WE RECEIVE THE CARGO IN DENTED ,TORN & TAPE TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.38.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.00.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.00.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.10.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.15.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2001.16.16_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_465,CGO,CGO, "July 7, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Irregularity,Operation,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.38.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.39.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.41.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.42.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.49.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.50.16_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_466,CGO,CGO, "July 7, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.55.48%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.55.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.46.25%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.46.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.17.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.17.11_IMPORT%20IMPORT.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,CGO_467,CGO,CGO, "July 7, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,MXP-CGK,Complaint,Baggage Handling,TORN & DENTED,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.14.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2002.15.13_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_468,CGO,CGO, "July 7, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN - CGK,Irregularity,Operation,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.55.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.56.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2000.38.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2000.38.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2000.56.58%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2000.56.58_IMPORT%20IMPORT.jpeg,Apron Area,,Baggage Handling,,,Closed,,,,,,,,,CGO_469,CGO,CGO, "July 7, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.33.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.38.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.38.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.47.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.48.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2000.52.50_IMPORT%20IMPORT.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,CGO_470,CGO,CGO, "July 7, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.27.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.28.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.28.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.31.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.32.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-06%20at%2023.32.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_471,CGO,CGO, "July 7, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.324-04713763SZXCGK/S3K1012MC6.1T8/CONSOL / EX LDD PAG10229SC RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN.324-04713822SZXCGK/S19K61MC0.94T52/NYLON / EX LDD PAG10234SC H.7015. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.324-04713612SZXCGK/S115K1477MC8.86T175/CONSOL / EX LDD PAG10234SC H.2716. RCVD CGO 3 PCS OUTER PACKING TORN CONDITION. 4.CN.324-03583543SZXCGK/T21K360MC2.16/SHOE MAKING / EX LDD PAG10265SC RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 5.CN.324-04713811SZXCGK/S36K438MC2.34T169/CONSOL / EX LDD PAG10229SC H.0718. RCVD CGO 3 PCS OUTER PACKING DENTED & TORN CONDITION. 6.CN.324-03578702SZXCGK/S8K283MC5.53T16/CONDENSER / EX LDD PAG10311SC RCVD CGO 3 PCS OUTER PACKING TORN CONDITION. 7.CN.324-03583355SZXCGK/S17K306MC4.23T20/CONSOL / EX LDD PAG10328SC RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 8.CN.324-03578713SZXCGK/T48K425MC2.55/SHOE MAKING / EX LDD BULK RCVD CGO 4 PCS OUTER PACKING TORN CONDITION. 9.CN.324-04713796SZXCGK/T57K700MC4.2/CONSOL / EX LDD BULK H.0701. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION. 10.CN.324-03583510SZXCGK/T11K181MC1.09/CONSOL / EX LDD BULK RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2009.28.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2010.03.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2010.33.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2010.37.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2011.42.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2011.46.37_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_472,CGO,CGO, "July 7, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"TORN, RE-TAPE","Paket dengan nomor CN.217-05969014DELCGK dan CN.217-04544481FRACGK diterima di area kargo dalam kondisi outer packing sobek (torn) dan sebagian telah dilapisi ulang (re-taped). Hal ini menunjukkan adanya potensi kerusakan saat proses handling di LDD atau saat offloading dari PMC50949TG, yang tidak sesuai dengan standar penanganan barang kargo.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2013.52.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2013.53.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2013.53.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2014.01.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2014.01.15_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_473,CGO,CGO, "July 7, 2025",MPA,China Southern,CZ3037,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,RE-TAPE,"1.CN.784-80471775CANCGK/T57K1314.0MC6.33/CONSOL / EX LDD BULK H.0707A. RCVD CGO 1 PCS OUTER PACKING RE-TAPE CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2014.38.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-07%20at%2014.55.57_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_474,CGO,CGO, "July 7, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BC8840CFC-FFD4-46B3-A499-E332B897F0E8%7D&file=DMCA%20ex%20TG435_IMPORT%20IMPORT%202.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_475,CGO,CGO, "July 8, 2025",MPA,China Airlines,CI771,DPS,DPS,HUB 3,TPEDPS,Irregularity,Cargo Problems,"Pada penerbangan CI771 (ATA 15.17, stand A25, 13 container) terjadi keterlambatan bagasi karena seluruh conveyor penuh dipakai maskapai lain.",All 6 conveyor belt was occupied by other airlines so CI wait until conveyor available,Coordination with Custom officer and PT JAS officer during operation but negative due all conveyor still used,,I Wayan Budiarta,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20250708-WA0059_Wayan%20Budiarta.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_476,CGO,CGO, "July 10, 2025",MPA,Air China,CA475,CGK,CGK,HUB 1,TFU-CGK,Irregularity,Cargo Problems,TORN,"1.CN.999-34609411TFUCGK/T61K600MC0.83/MOTORCYCLE SPAR / EX LDD BULK RCVD CGO 2 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2022.14.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2022.14.26_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_477,CGO,CGO, "July 10, 2025",MPA,Thai Airways,TG435,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.217-05882413BKKCGK/T5K45/CONSOL/EXLDD PMC 51529 TG RCVD 1PCS CGO OTR PCKG DENTED CNDTN. 2.CN.217-05944971HYDCGK/T3K77.8/ESOMEPRAZOLE/EXLDD AKE 95915 TG RCVD 2PCS CGO OTR PCKG DENTED CNDTN. 3.CN.217-04971536BKKCGK/S44K364T87/EXLDD AKE 92752 TG RCVD 8PCS CGO OTR PCKG DENTED N TORN CNDTN.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2019.06.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2019.07.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2019.09.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2019.39.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2019.43.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2019.44.21_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_478,CGO,CGO, "July 10, 2025",MPA,KLM,KL809,CGK,CGK,HUB 1,AMS-KUL-CGK,Irregularity,Cargo Problems,"TORN, DENTED","1.CN.074-71054664AMSCGK/T1K8.2/PROXIMITY/EX LDD BCART RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.074-70544611ABZCGK/T1K0.2/BOOT INSULATION /EX LDD BCART RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.074-68071986KULCGK/T7K122/CONSOL/EX LDD PMC 64116 AF H.0627 RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 4.CN.074-70245604KULCGK/T38K224/CONSOL /EX LDD AKE 96231 KL H.1850 RCVD CGO 2 PCS OUTER PACKING TORN N DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071986%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-68071986%20(3)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-70245604%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-70544611%20(2)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/074-71054664%20(2)_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_479,CGO,CGO, "July 10, 2025",MPA,Vietjet Air,VJ855,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,"TORN, DENTED","1.CN.074-71054664AMSCGK/T1K8.2/PROXIMITY/EX LDD BCART RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.074-70544611ABZCGK/T1K0.2/BOOT INSULATION /EX LDD BCART RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 3.CN.074-68071986KULCGK/T7K122/CONSOL/EX LDD PMC 64116 AF H.0627 RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 4.CN.074-70245604KULCGK/T38K224/CONSOL /EX LDD AKE 96231 KL H.1850 RCVD CGO 2 PCS OUTER PACKING TORN N DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2014.58.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2015.50.05%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2015.50.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2015.50.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2016.06.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2016.06.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_480,CGO,CGO, "July 10, 2025",MPA,Vietnam Airlines,VN631,CGK,CGK,HUB 1,SGN-CGK,Irregularity,Cargo Problems,"TORN, DENTED","1.CN.738-01756160SGNCGK/T13K143.0MC0.64/CONSOL / EX LDD PKC41361VN H.0731. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 2.CN.738-02456731SGNCGK/T11K86.0MC0.27/CONSOL / EX LDD PKC41726VN H.0731. RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 3.CN.738-58481990SGNCGK/T28K206.0MC2.93/MIDSOLE NIKE AI / EX LDD PKC41653VN RCVD CGO 3 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2013.50.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2013.50.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2013.57.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2014.04.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2014.05.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-10%20at%2014.05.37_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_481,CGO,CGO, "July 11, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BC7BC1BB8-97CE-4DE6-8B8B-BB3740FCFF53%7D&file=DMCA%20ex%20CZ8353_IMPORT%20IMPORT.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_482,CGO,CGO, "July 12, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.784-80508175SZXCGK/T36K411MC0.97/CONSOL / EX LDD BULK H.8175A. RCVD CGO 2 PCS OUTER PACKING TORN CONDITION. 2.CN.784-80508212SZXCGK/T15K201MC1.2/FALSE EYELASHES / EX LDD BULK RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2000.36.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2000.36.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2000.37.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2000.38.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_483,CGO,CGO, "July 12, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Irregularity,Cargo Problems,"DENTED, WET, TORN","1.CN.999-34735746PEKCGK/T31K512MC2.18/SWITCHING ISCOM / EX LDD PMC77137CA RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 2.CN.999-34735735PEKCGK/T1K151MC1.16/UPGRADEKITCONTR / EX LDD PMC77137CA RCVD CGO 1 PCS OUTER PACKING WET CONDITION. 3.CN.999-34735573PEKCGK/T2K12MC0.07/VITAMIN B12 CYA / EX LDD PMC77137CA RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2001.58.39_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2001.58.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.00.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.00.13_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.03.25_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.03.33_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_484,CGO,CGO, "July 12, 2025",MPA,Air China,MF837,CGK,CGK,HUB 1,XMN-CGK,Complaint,Cargo Problems,DENTED,"1.CN.731-98280593XMNCGK/T49K521MC1.84/CONSOL AS PER A / EX LDD PMC10111MF H.7007. RCVD CGO 4 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.48.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.48.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-12%20at%2002.48.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_485,CGO,CGO, "July 13, 2025",MPA,Air Macau,NX910,CGK,CGK,HUB 1,MFM-CGK,Irregularity,Cargo Problems,"DENTED, WET, TORN","1.CN.675-31367630CKGCGK/T3K68.0MC0.13/HOSE OFTRICYCLE / EX LDD BULK RCVD CGO 2 PCS OUTER PACKING DENTED CONDITION. 2.CN.675-31510684BKKCGK/T10K71.0MC0.40/VALVE SPRAYER / EX LDD BULK RCVD CGO 1 PCS OUTER PACKING WET & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2003.00.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2003.01.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2003.06.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2003.07.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2003.09.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_486,CGO,CGO, "July 13, 2025",MPA,China Southern,CZ8353D,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Operation,DENTED,"1.CN.784-80525561SZXCGK/T15K131MC1.78/CONSOL / EX LDD BULK H.7120. RCVD CGO 4 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2002.38.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2002.38.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2002.39.12_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_487,CGO,CGO, "July 13, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Irregularity,GSE,"DENTED, HOLE, TORN, OPEN SEAMS, RE-TAPE","1.CN.999-33876172SZXCGK/S5K1213.5MC8.72T16/PARTS FOR INTEG / EX LDD PMC52046CA RCVD CGO 1 PCS OUTER PACKING DENTED, HOLE, TORN CONDITION. 2.CN.999-34735875PEKCGK/T7K117MC0.82/TIRE BLADDER / EX LDD PMC51006CA RVCD CGO 1 PCS OUTER PACKING OPEN SEAMS, RE-TAPE, DENTED CONDITION. 3.CN.999-34573243PEKCGK/T7K112MC0.37/CONSOLIDATION / EX LDD BULK RCVD CGO 1 PCS OUTER PACKING HOLE & DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2001.50.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2001.50.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2001.50.27_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2002.24.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2002.25.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2003.04.55_IMPORT%20IMPORT.jpeg,Apron Area,,Procedure Competencies,,,Closed,,,,,,,,,CGO_488,CGO,CGO, "July 14, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,WET & TORN,WE RECEIVE THE CARGO IN WET & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2002.27.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2002.28.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2002.28.49_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2002.29.05_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,Closed,,,,,,,,,CGO_489,CGO,CGO, "July 14, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,RETAPE & TORN & DENTED,"WE RECEIVE THE CARGO IN RETAPE , DENTED & TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.20.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.20.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.34.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.34.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.36.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.36.59_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_490,CGO,CGO, "July 14, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,"RETAPE ,DENTED & TORN",WE RECEIVE THE CARGO IN RETAPE TORN & DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2023.38.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-13%20at%2023.38.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.02.45_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.02.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.05.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.05.07_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_491,CGO,CGO, "July 14, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-DUR,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.05.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.10.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.10.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_492,CGO,CGO, "July 14, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,"DENTED ,WET & TORN","WE RECEIVE THE CARGO IN WET,DENTED & TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.41.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.34.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2003.34.57_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.12.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2001.24.27_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_493,CGO,CGO, "July 14, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,TORN & WET,WE RECEIVE THE CARGO IN WET & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2002.09.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2002.09.30_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.24.12%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.24.12_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-14%20at%2000.26.09_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_494,CGO,CGO, "July 15, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,DENTED,WE RECEIVE THE CARGO IN DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2001.11.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2001.11.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2001.19.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2001.19.12_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_495,CGO,CGO, "July 15, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,SZX-CGK,Irregularity,Cargo Problems,WET & DENTED,WE RECEIVE THE CARGO IN DENTED & WET CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.12.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.12.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.13.29_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.14.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.15.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.15.52_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_496,CGO,CGO, "July 15, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.25.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.25.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.30.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2003.27.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.14.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.14.50_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_497,CGO,CGO, "July 15, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,PEK-CGK,Irregularity,Cargo Problems,DENTED,WE RECEIVE THE CARGO IN DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.41.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2002.59.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2001.50.20_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-15%20at%2001.50.26_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_498,CGO,CGO, "July 17, 2025",MPA,Ethiopian Airlines,ET628,CGK,CGK,HUB 1,ADD-CGK,Irregularity,Cargo Problems,WET,"1.CN.071-57367715MXPCGK/T7K553.9MC14.44/PHARMACEUTICALS / EX LDD PMC10998ET RCVD CGO 1 PCS OUTER PACKING WET CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2019.07.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2019.07.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2019.11.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_499,CGO,CGO, "July 17, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN. 297-39653596TPECGK/S48K729T88/ALU FOIL SHEET/EXLDD AKE 31299 CI RCVD CGO 4PCS OUTER PACKING DENTED CONDITION. 2.CN.297-74476054OKACGK/T8K84/JAPANESE FOODS/EXLDD PMC 93839 CI RCVD CGO 1PCS OUTER PACKING DENTED CONDITION. 3.CN. 297-68907053TPECGK/T12K208/CONSOL/EXLDD PMC 93839 CI H.1590 RCVD CGO 2PCS OUTER PACKING TORN & DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2015.21.55_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2015.31.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2015.31.35_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2015.31.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2015.32.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-17%20at%2015.33.47_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_500,CGO,CGO, "July 18, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN,Irregularity,Cargo Problems,DAMAGE CARGO,UNKNOWN,TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN,,ROKHIM,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B2D59FA3A-C574-4A2B-947B-8B178FF0925B%7D&file=DMCA%20ex_IMPORT%20IMPORT%204.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,Closed,,,,,,,,,CGO_501,CGO,CGO, "July 24, 2025",MPA,Thai Airways,TG433,CGK,CGK,HUB 1,BKK-CGK,Irregularity,Cargo Problems,"DENTED, TORN","1.CN.217-05000542BKKCGK/T1K84MC0.50/CONSOL / EX LDD PMC53041TG H.0208. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN.217-04925373BOMCGK/S181K1035MC3.62T200/YELLOW DATES/PER / EX LDD AKE95548TG RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-24%20at%2012.25.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-24%20at%2012.26.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-24%20at%2012.29.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-24%20at%2012.34.46_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-07-24%20at%2012.35.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_502,CGO,CGO, "August 1, 2025",Non Airline Case,Non Airline Case,#N/A,CGK,CGK,HUB 1,#N/A,Irregularity,,Info dari teknik goresan baru Dia minta waktu 1jam dari sekarang untuk assestment FWD of aft acargobdoor scratch,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Info%20dari%20teknik%20goresan%20baru%20Dia%20minta%20wa_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Info%20dari%20teknik%20goresan%20baru%20Dia%20minta%20wa_Melisa%20Zahara.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_503,CGO,CGO, "August 2, 2025",Garuda Indonesia,Garuda Indonesia,GA462/GA425,DPS,DPS,HUB 3,HLP - DPS - CGK,Irregularity,,"Cargo Salah Muat SALAH LOADING CARGO PADA FLIGHT GA425","Setelah menginformasikan ke BTT kargo yg onboard di CPT depan, LM tidak mengecek lagi actual cargo yang onboard.","1. LM harus memastikan actual kargo yg onboard harus sesuai dengan informasi di LIR 2. LM harus cross check, label kargo sebelum menaikkan ke pesawat 3. LM harus melakukan final cross check di shipside setelah selesai melakukan proses loading, memastikan tidak ada kargo atau bagasi tertinggal",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Cargo%20Salah%20Muat%20IMG-20250803-WA0000%20-%20Juf_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Cargo%20Salah%20Muat%2020250803_002101%20-%20Jufri%20Y_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Cargo%20Salah%20Muat%2002.%20OCCURANCE%20REPORT%20GA42_Melisa%20Zahara.pdf,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_504,CGO,CGO, "August 3, 2025",MPA,Express Cargo Airlines (ECA),JD105,CGK,CGK,HUB 1,CGK AMQ,Irregularity,GSE,"Setelah proses loading selesai dan seluruh pintu di tutup, captain melaporkan adanya indikator gangguan pada sistem Flight Director. Engineer melakukan inspeksi menyeluruh,termasuk ke area elektrikal dibawah kabin, dan ditemukan adanya rembesan air galley ke sistem bawah pesawat. Hasil troubleshooting menunjukkan bahwa komponen FCC ( Flight Control Computer ) terdampak oleh masuknya air. Engineer menunggu pengiriman spare part FCC dari kantor pusat ECM Group.","Terjadi gangguan pada switch on / off panel pengisian unit LST 18002, sehingga pengisian air tidak dapat dihentikan secara tepat waktu Volume air yang melebihi kapasitas tangki lavatory menyebabkan air melimpas dan mengalir ke area Galley, kemudian merembes ke sistem elektrikal dibawah cabin pesawat, hingga berdampak pada komponen FCC","Penggantian FCC telah dilaksanakan dengan Spare part ECM Group Perbaikan menyeluruh pada panel Switch on/off LST 18002 untuk mencegah kejadian serupa Evaluasi ulang prosedur pengisian air lavatory serta penguatan SOP dan pelatihan teknis petugas untuk peningkatan responsif terhadap kondisi gangguan teknis peralatan.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B24DA5E83-9C62-45C5-BD13-1C9B197CFBBC%7D&file=Handling%20Report%20kejadian%20terjadinya%20kelebihan_Dennis%20Anggoro.docx&action=default&mobileredirect=true,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_505,CGO,CGO, "August 3, 2025",MPA,Express Cargo Airlines (ECA),JDE105,CGK,CGK,HUB 1,CGK-AMQ,Irregularity,Cargo Problems,Terjadinya kelebihan pengisian air lavatory PK ECA,"- Terjadi gangguan pada switch on / off panel pengisian unit LST 18002, sehingga pengisian air tidak dapat dihentikan secara tepat waktu - Volume air yang melebihi kapasitas tangki lavatory menyebabkan air melimpas dan mengalir ke area Galley, kemudian merembes ke sistem elektrikal dibawah cabin pesawat, hingga berdampak pada komponen FCC","- Penggantian FCC telah dilaksanakan dengan Spare part ECM Group - Perbaikan menyeluruh pada panel Switch on/off LST 18002 untuk mencegah kejadian serupa - Evaluasi ulang prosedur pengisian air lavatory serta penguatan SOP dan pelatihan teknis petugas untuk peningkatan responsif terhadap kondisi gangguan teknis peralatan.",,Attaya (WA Group OS),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Kronologi%20Flight%20JDE105%20CGK-AMQ%20PK-ECA%2003%20Agu_Resja%20Attaya.pdf,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_506,CGO,CGO, "August 8, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMNCGK,Irregularity,Cargo Problems,"DENTED,TORN,RETAPE & OPEN SEAM","WE RECEIVE THE CARGO IN DENTED,TORN,RETAPE & OPEN SEAMS CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2003.30.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2003.37.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2003.59.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2004.00.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2004.04.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2004.07.02_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_507,CGO,CGO, "August 8, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVE THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.04.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.10.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.38.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.58.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_508,CGO,CGO, "August 8, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"WET,OPEN SEAM,DENTED","WE RECEIVE THE CARGO IN DENTED , OPEN SEAMS & WET CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.32.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.33.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.38.04_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-07%20at%2023.49.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-07%20at%2023.50.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.53.10_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_509,CGO,CGO, "August 8, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"DENTED,WET,TORN","WE RECEIVE THE CARGO IN DENTED,TORN & WET CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_510,CGO,CGO, "August 8, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"TORN,DENTED,WET","WE RECEIVE THE CARGO IN DENTED,TOREN & TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-07%20at%2023.43.09_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.21.48_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.26.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.30.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.40.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.42.32_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_511,CGO,CGO, "August 8, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"DENTED,OPEN SEAMS ,TORN","WE RECEIVE THE CARGO IN DENTED , OPEN SEAMS & TORN CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2001.04.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.37.19_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-07%20at%2023.54.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-08%20at%2000.16.08_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_512,CGO,CGO, "August 10, 2025",Pelita Air,Pelita Air,IP600,CGK,CGK,HUB 1,CGK BPN,Irregularity,Operation,"Penyesuaian Load IP600 CGK–BPN (10 Agustus 2025)""","1. Overload – Muatan melebihi maximum zero fuel weight (MZFW) yang ditetapkan sebesar 57.0 Kgs. 2. Perubahan muatan mendadak – Adanya tambahan bagasi sweeping (87 pcs) yang muncul setelah perhitungan awal.","1. Ramp Coordinator melakukan koordinasi intensif dengan PIC, Flight Dispatcher, Leader Airside, dan Leader Gate untuk memastikan keputusan offload tepat dan cepat. 2. Melakukan offload seluruh kargo (ALL CGO), bagasi sweeping 87 pcs, dan bagasi sistem 45 pcs/450 Kgs untuk menyesuaikan MZFW. 3. Menetapkan MZFW sesuai informasi resmi dari Flight Dispatcher (57.0 Kgs) dan memastikan semua perhitungan final sesuai.",,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7BA414CFDE-4CA0-40FD-8012-C7BA5F8B9A7C%7D&file=Handling%20Report%20IP600,%2010%20AGUSTUS%202025_Dennis%20Anggoro.docx&action=default&mobileredirect=true",Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_513,CGO,CGO, "August 11, 2025",MPA,China Airlines,CI761,CGK,CGK,HUB 1,TPE-CGK,Complaint,Cargo Problems,"DENTED,TORN","1.CN.297-66251533PVGCGK/T1K47MC0.60/LCS NOT RESTRIC/SPXCRT / EX LDD AKE67849CI RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION. 2.CN.297-69559486BKKCGK/T5K99MC0.38/CONSOLIDATION/SPXSCI / EX LDD PAG73509CI H.8002. RCVD CGO 1 PCS OUTER PACKING DENTED & TORN CONDITION. 3.CN.297-68909654TPECGK/T12K280MC5.04/CONSOLIDATION/EAPSPX / EX LDD AKE67849CI RCVD CGO 1 PCS OUTER PACKING TORN CONDITION. 4.CN.297-68961981BKKCGK/T4K702MC2.27/PUMP AND PARTS/SPXSCI//T1 / EX LDD PMC92028CI RCVD CGO 1 PCS IRON LIST TORN CONDITION. 5.CN.297-39398380HANCGK/D1K50MC0.61T4/CONSOLIDATION A/EAPVUN / EX LDD PMC51092CI H.9111. RCVD CGO 1 PCS OUTER PACKING DENTED CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.14.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.14.39_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.22.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.23.07_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.51.37_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2016.21.45_IMPORT%20IMPORT.jpeg,Apron Area,,Flight Document Handling,,,,,,,,,,,,CGO_514,CGO,CGO, "August 11, 2025",MPA,Srilankan Airlines,UL364,CGK,CGK,HUB 1,CMB-CGK,Irregularity,Cargo Problems,TORN,"1.CN.603-76186600MAACGK/T16K102MC0.88/CONSOLIDATION / EX LDD BULK H.0637. RCVD CGO 1 PCS OUTER PACKING TORN CONDITION.",TAKE PHOTOS OF DAMAGE CARGO AND INPUT TO DAILY REPORT FOR ORIGIN.,,M. RIZKY,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.42.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-11%20at%2015.42.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_515,CGO,CGO, "August 12, 2025",Garuda Indonesia,Garuda Indonesia,GA468,CGK,CGK,HUB 1,CGK DPS,Irregularity,Cargo Problems,Terdapat genangan air pada palet kargo dikarenakan kondisi hujan deras,"Melakukan final check memastikan kondisi muatan proper dan laik muat , termasuk tidak terdapatnya genangan air",Melakukan reminder & briefing secara menyeluruh kepada tim LM,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-07-35-22-52_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-07-35-56-72_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_516,CGO,CGO, "August 12, 2025",Garuda Indonesia,Garuda Indonesia,GA1844,CGK,CGK,HUB 1,CGK DPS,Complaint,Cargo Problems,Offload muatan cargo,"Keterlambatan LM di pesawat (13.43 LT) disebabkan flight tambahan (extra flight) tidak tercetak pada daily log, sehingga tidak termonitor tepat waktu. - OM-958/RD yang terbit pada pukul 10.06 perihal adanya extra flight GA1844 tidak termonitor oleh leader & controller sehingga deploy SDM dilakukan last minute","Memastikan semua perubahan jadwal operasional (termasuk extra flight) ter-update dan tercetak di daily log. - Memastikan update perubahan data flight khususnya OM untuk alokasi / pemetaan SDM dilakukan secara cermat",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-07-40-38-61_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-07-40-26-58_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_517,CGO,CGO, "August 13, 2025",Garuda Indonesia,Garuda Indonesia,GA402,CGK,CGK,HUB 1,CGK-DPS,Complaint,Cargo Problems,Timbulnya komplain dari pihak Cargo perihal tidak maksimalnya kargo yang onboard GA402 CGK DPS (offload 2 BCT) karena proses loading tidak menggunakan CBL,Keterbatasan jumlah CBL,Tetap memaksimalkan dengan optimal dengan upaya penambahan porter,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-12-07-26-47_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-13-12-07-38-25_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Flight Document Handling,,,,,,,,,,,,CGO_518,CGO,CGO, "August 15, 2025",MPA,Xiamen Airlines,MF855,CGK,CGK,HUB 1,FOC-CGK,Irregularity,Cargo Problems,DENTED,WE RECEIVED THE CARGO IN DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-15%20at%2001.41.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-15%20at%2001.41.42_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_519,CGO,CGO, "August 16, 2025",MPA,Air China,CA475,CGK,CGK,HUB 1,CTU-CGK,Irregularity,Cargo Problems,TORN,WE RECEIVE THE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-15%20at%2023.15.42_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-15%20at%2023.15.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-15%20at%2023.15.22_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-15%20at%2023.15.43_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_520,CGO,CGO, "August 16, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,CAN-CGK PEK-CGK,Irregularity,Cargo Problems,TORN & DENTED,WE RECEIVE CARGO IN TORN & DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.11.31%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.11.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.25.56%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.25.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_521,CGO,CGO, "August 16, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,"DENTED,TORN & OPEN SEAMS","WE RECEIVE CARGO IN TORN,OPEN SEAMS & DENTED CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.59.28_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2003.07.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.45.58_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.09.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.06.10_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-16%20at%2002.05.54_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_522,CGO,CGO, "August 19, 2025",Garuda Indonesia,Garuda Indonesia,GA600,CGK,CGK,HUB 1,CGK MDC,Complaint,Cargo Problems,Perihal : Cargo Tidak Maksimal Onboard karena Minimum Ground Time (Offload 2 gerobak comodity Vaksin),"-Minimum ground time yang terbatas menyebabkan waktu proses unloading dan loading berjalan sangat ketat. - Tingginya jumlah cargo turun dari penerbangan sebelumnya (ex GA183) turut memperpanjang proses ground handling. - Prioritas diberikan pada bagasi penumpang dan sebagian cargo.","-Melakukan koordinasi lebih awal antara Load Control, Load Master, dan tim Ramp Handling mengenai estimasi muatan ex-inbound untuk penerbangan lanjutan. - Mengutamakan penanganan barang khusus (special cargo seperti vaksin) agar dapat diprioritaskan onboard. - Menyampaikan informasi offload cargo secara real-time ke pihak terkait (Cargo Dept, OCC, dan station tujuan) untuk langkah penanganan lebih lanjut. - Evaluasi perencanaan ground time pada penerbangan dengan rotasi pesawat padat muatan agar lebih realistis.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-19-11-36-54-92_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-19-11-37-16-80_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-19-11-38-26-95_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_523,CGO,CGO, "August 20, 2025",MPA,Express Cargo Airlines (ECA),JDE701,CGK,CGK,HUB 1,CGK KOE,Complaint,Operation,PIC ECA complain perihal tangga yang yang digunakan,Miskomunikasi info Aircraft akan ditowing tangga digeser k15.,controller melakukan update tentang kesiapan.,,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-20-19-41-06-79_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-20-19-41-03-38_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_524,CGO,CGO, "August 23, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,RETAPE,WE RECEIVE CARGO IN RETAPE CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.04.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.04.53_IMPORT%20IMPORT.jpeg,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_525,CGO,CGO, "August 23, 2025",MPA,Xiamen Airlines,MF837,CGK,CGK,HUB 1,ICN CGK,Irregularity,Cargo Problems,TORN,WE RECEIVE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.31.33%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.31.33_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.32.01_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.32.02_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_526,CGO,CGO, "August 23, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,TORN,WE RECEIVE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.49.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.49.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.50.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.51.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.58.11_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-22%20at%2023.58.12_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_527,CGO,CGO, "August 23, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,"CANCGK,LHRCGK",Irregularity,Cargo Problems,"TORN,HOLE,DENTED",WE RECEIVE CARGO TORN.DENTED & HOLE CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.06.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.09.24_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2000.53.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2000.53.08_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.01.18_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.01.58_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_528,CGO,CGO, "August 23, 2025",MPA,Air China,ca977,CGK,CGK,HUB 1,"SZXCGK,PEKCGK",Irregularity,Cargo Problems,"TORN,OPEN LOCK,OPEN SEAMS",WE RECEIVE CARGO TORN OPEN LOCK OPEN SEAMS CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.15.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.15.26_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.31.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.31.40_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.33.14_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2001.33.17_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_529,CGO,CGO, "August 24, 2025",MPA,Xiamen Airlines,CGK,CGK,CGK,HUB 1,XMN-CGK,Irregularity,Cargo Problems,TORN,WE RECEIVED THE CARGO TORN CONDITION,ALREADY REPORTED DEAN SEND EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2023.18.49_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2023.18.51_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2023.24.15%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-23%20at%2023.24.15_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_530,CGO,CGO, "August 24, 2025",MPA,Shandong Airlines,SC2153,CGK,CGK,HUB 1,XMNCGK,Irregularity,Cargo Problems,TORN,WE RECEIVED THE CARGO TORN CONDITION,ALREADY REPORTED DEAN SEND EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-24%20at%2000.53.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-24%20at%2000.53.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-24%20at%2000.57.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-24%20at%2000.59.24_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_531,CGO,CGO, "August 26, 2025",Garuda Indonesia,Garuda Indonesia,GA822,CGK,CGK,HUB 1,CGK SIN,Complaint,Cargo Problems,"Pihak cargo komplain perihal tidak onboardnya kargo secara maksimal, dikarenakan memang alasan safety (kondisi pesawat sudah tail heavy berat belakang) sehingga sudah tidak memungkinkan untuk menambah bobot muatan di compartement belakang","Kondisi muatan di FWD compt, saat aktual loading yang mengharuskan bagasi muntah/digeser hingga ke compt belakang, secara trim kondisi pesawat sudah tail heavy sehingga harus menurunkan kargo sekitar 400 kgs","Menyampaikan permohonan maaf, dan menyampaikan klarifikasi kepada pihak kargo secara terbuka",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-21-03-20-31_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-19-47-38-11_e2d5b3f32b7_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-08-26-21-03-00-85_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_532,CGO,CGO, "August 31, 2025",MPA,Air Macau,NX910,CGK,CGK,HUB 1,HGH-CGK,Irregularity,Cargo Problems,KARUNG TERBUKA,CARGO KAMI TERIMA DALAM KEADAAN KARUNG TERBUKA,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2002.46.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2002.47.28_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_533,CGO,CGO, "August 31, 2025",MPA,Air China,CA977,CGK,CGK,HUB 1,WUH-CGK,Irregularity,Cargo Problems,OPEN SEAMS & TORN,CARGO KAMI TERIMA DALAM KEADAAN TORN & OPEN SEAMS,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2002.31.47_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2002.31.48%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2002.31.48_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_534,CGO,CGO, "August 31, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CAN-CGK,Irregularity,Cargo Problems,RETAPE,CARGO KAMI TERIMA DALAM KEADAAN RETAPE,SUDAH MELAPOR DAN KIRIM EMAIL KE ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2001.19.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2001.19.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-08-31%20at%2001.24.56_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_535,CGO,CGO, "September 3, 2025",MPA,China Airlines,CI764,CGK,CGK,HUB 1,CGK TPE,Irregularity,Operation,"Pada ULD AKH 27479 CI (baggage) ditemukan kondisi bolong/terdapat lubang di panel bagian dalam, tepatnya di posisi 11. Kejadian sudah didokumentasikan oleh Avsec (Bpk Alif) dan Ramp (Bpk Gozali), serta telah diinformasikan kepada tim ULD dan staf CI Cargo.","Kemungkinan Penyebab 1. Benturan benda keras ULD kemungkinan terbentur forklift, dolly, belt loader, atau peralatan GSE lain saat handling. 2. Overload / salah penanganan Penempatan baggage/cargo dengan tekanan tajam (misalnya box dengan besi/paku menonjol). 3. Fatigue material Kondisi kontainer sudah tua sehingga mudah rusak saat terkena tekanan/benturan. 4. Human error Identifikasi apakah karena benturan GSE, baggage/cargo, atau faktor material.","Identifikasi apakah karena benturan GSE, baggage/cargo, atau faktor material. 3. Perbaikan / penggantian Bila masih layak diperbaiki, lakukan repair welding/patch sesuai standard ULD maintenance. Jika kerusakan parah, keluarkan dari service dan kembalikan ke lessor/manufaktur.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-06-14-39-73_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-03-06-14-43-67_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Cleanliness of GSE,,,,,,,,,,,,CGO_536,CGO,CGO, "September 6, 2025",Garuda Indonesia,Garuda Indonesia,GA512,CGK,CGK,HUB 1,CGK-PNK,Irregularity,Operation,LOADING LATE FINISH DT MAX LOAD,cargo PES total 2490kg ex GA289 POS CPT3+ bagasi hingga memakan waktu untuk GA512 CGO ON BOARD 2912Kgs/287 pcs berupa genco+bagasi 184pcs hingga terjadi keterlambatan muatan di GA512,Loading master koordinasi dengan unti porter untuk segera mempercepat proses unloading terutama muatan PES dan tetap mengutamakan sfety,,akup hermoyo/La mochamad denny,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-09%20at%2002.12.45_Load%20Control%20CGK.jpeg,Apron Area,,Prompt service and certainty,,,,,,,,,,,,CGO_537,CGO,CGO, "September 6, 2025",Garuda Indonesia,Garuda Indonesia,GA512,CGK,CGK,HUB 1,CGK-PNK,Irregularity,Cargo Problems,Loading LTE Finish DT Max Load,Untuk GA512 cargo onboard 2912 kgs / 287 pcs (genco + bagasi 184 koli) menyebabkan keterlambatan muatan.,"Loading Master koordinasi dengan porter untuk mempercepat proses unloading PES dan muatan, dengan tetap mengutamakan safety.",,La Mohammad Denny (MO/MOA/CGK),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-10%20at%2011.01.10_Resja%20Attaya.jpeg,Apron Area,,Prompt service and certainty,,,,,,,,,,,,CGO_538,CGO,CGO, "September 7, 2025",MPA,China Southern,CZ8354 / 07 Sep,CGK,CGK,HUB 1,CGK SZX,Complaint,,GSE Equipment and Load Sheet,"1. Insufficient dollies – The number of dollies provided did not meet operational demand, which slowed the baggage and cargo handling process. 2. HLL availability – Only 1 unit was deployed, while SLA requires a minimum of 2 units. This reduced handling capacity and efficiency. 3. Load Sheet verification – Additional time was required to verify baggage weight in each compartment, which delayed the release of the Load Sheet.","1. Ensure at least 2 HLL units and sufficient dollies are allocated for all CZ flights. 2. Improve baggage weight verification by conducting pre-checks per compartment before Load Sheet finalization 3. Strengthen coordination between Ramp and Load Control teams to minimize delays. 4. Monitor equipment deployment daily to prevent shortages.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-19-13-08-10-67_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_539,CGO,CGO, "September 7, 2025",Citilink,Citilink,QG940,CGK,CGK,HUB 1,CGK-BTH,Complaint,,Staff on duty memberikan kontak Cargo sebagai opsi alternatif bagasi yang melebihi ketentuan.,"Terdapat video dari penumpang Citilink yang merasa dirugikan terkait proses pembayaran kelebihan bagasi, di mana bagasi tersebut kemudian diberangkatkan melalui jalur Cargo.","1. Melaksanakan briefing kepada tim check-in counter untuk memastikan pelaksanaan SOP yang berlaku. 2. Menyampaikan setiap kendala atau permasalahan yang timbul saat proses check-in kepada Leader dan Controller agar dapat diberikan solusi yang tepat sesuai ketentuan. 3. Menghindari pemberian solusi atau opsi kepada penumpang terkait pengiriman bagasi melalui jalur Cargo di luar prosedur yang berlaku.",,Attaya (WA Group),https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG_BCB64C172F74-1_Resja%20Attaya.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B0BA78D38-051C-499C-A432-F6C5C7B67C07%7D&file=PAK%20OSL%20-%20HANDLING%20REPORT%20QG940%2007%20SEPTEMBER_Resja%20Attaya.docx&action=default&mobileredirect=true,Terminal Area,Baggage/Special/Irregularities Handling,,,,,,,,,,,,,CGO_540,CGO,CGO, "September 16, 2025",MPA,Shandong Airlines,SC5123,CGK,CGK,HUB 1,XMNCGK,Irregularity,Cargo Problems,DENTED,WE RECEIVED THE CARGO IN DENTED CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.21.52_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.21.57_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_541,CGO,CGO, "September 16, 2025",MPA,Xiamen Airlines,MF855,CGK,CGK,HUB 1,FOC,Irregularity,Cargo Problems,WET,WE RECEIVED THE CARGO IN WET CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.14.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.14.06_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_542,CGO,CGO, "September 16, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"DENTED, TORN,OPEN SEAMS","WE RECEIVED THE CARGO IN DENTED,TORN & OPEN SEAMS CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-15%20at%2022.33.44_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-15%20at%2023.27.34_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-15%20at%2023.28.21_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-15%20at%2023.45.36_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-15%20at%2023.46.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2000.01.18_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_543,CGO,CGO, "September 16, 2025",MPA,China Airlines,CA977,CGK,CGK,HUB 1,SZXCGK & CANCGK,Irregularity,Cargo Problems,"DENTED, TORN,WET,RETAPE & BROKEN SPEADER","WE RECEIVED THE CARGO IN DENTED, TORN,WET,RETAPE & BROKEN SPEADER CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.37.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.41.03_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.53.56_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.58.31_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2001.59.53_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2002.10.51_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_544,CGO,CGO, "September 17, 2025",MPA,Air Macau,NX910,CGK,CGK,HUB 1,NGBCGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVED THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.20.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.21.00_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.21.05_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_545,CGO,CGO, "September 17, 2025",MPA,China Airlines,CI763,CGK,CGK,HUB 1,ICNCGK,Irregularity,Cargo Problems,TORN,WE RECEIVED THE CARGO IN TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.58.05_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.02.41_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.03.15%20(1)_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.03.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2002.03.20_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_546,CGO,CGO, "September 17, 2025",MPA,China Southern,CZ387,CGK,CGK,HUB 1,CANCGK,Irregularity,Cargo Problems,RETAPE,WE RECEIVED THE CARGO IN RETAPE CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.26.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.26.28_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_547,CGO,CGO, "September 17, 2025",MPA,Shandong Airlines,SC2445,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,DENTED & TORN,WE RECEIVED THE CARGO IN DENTED & TORN CONDITION,ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.42.15_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.42.16_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.03.59_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.05.54_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.06.32_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2001.14.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_548,CGO,CGO, "September 17, 2025",MPA,China Southern,CZ8353,CGK,CGK,HUB 1,SZXCGK,Irregularity,Cargo Problems,"DENTED,WET & TORN","WE RECEIVED THE CARGO IN DENTED ,TORN & WET CONDITION",ALREADY REPORTED AND SENT EMAIL TO ORIGIN,,HAMDAN,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2023.27.43_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-16%20at%2023.56.50_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2000.38.38_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2000.42.02_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2000.42.23_IMPORT%20IMPORT.jpeg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202025-09-17%20at%2000.52.42_IMPORT%20IMPORT.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,,,,,,,,,,CGO_549,CGO,CGO, "September 21, 2025",MPA,Thai Airways,TG435/TG436,CGK,CGK,HUB 1,BKK CGK BKK,Compliment,,"Staff GSE Akbar Ismail mendapat apresiasi atas kerja cepat, cekatan, efisien, disiplin, mampu handle cargo dan backup bagasi dengan hasil memuaskan, serta layak diberi reward sebagai motivasi tim",-,"Catatan: Layak mendapat reward & dipertahankan sebagai motivasi untuk tim lainnya.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-21-19-54-16-18_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-21-19-37-56-72_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-21-19-36-55-56_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-21-19-36-48-30_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-21-19-36-38-80_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Qualified Competencies (Apron),,,,,,,,,,,,CGO_550,CGO,CGO,Compliment "September 23, 2025",Citilink,Citilink,QG,CGK,CGK,HUB 1,CGK-BTH,Complaint,,"Contra Productive issue - Pengiriman Bagasi lewat Cargo",Adanya selisih Harga dari harga yang sudah ditentukan,Memanggil Staf untuk dimintakan keterangan selanjutnya,,Rizki Aser,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-09-23-13-18-12-707_com.instag_Rizky%20Asser.jpg,Terminal Area,Baggage/Special/Irregularities Handling,,,,,,,,,,,,,CGO_551,CGO,CGO, "September 26, 2025",MPA,China Airlines,CI772,DPS,DPS,HUB 3,DPS - TPE,Irregularity,,Cargo CI772/26Sep25 awb 297-60119625 overcarried 11pc/239kg to XMN,"1. Forklift driver wrong put 11pc cgo XMN in ULD cargo for XMN (PAG-73761QR) 2. Chcker / handling staf not croschek awb number during buildup","1. When buildup make sure cargo put in the correct ULD number 2. Checker/handling staff must be check properly cargo number with ULD must be match with load plan 3 Hard briefing to all team",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/HANDLING%20REPORT%20CI772%2026SEP25%20-%20Ketut%20Wintara_Melisa%20Zahara.pdf,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_552,CGO,CGO, "October 6, 2025",Citilink,Citilink,QG418,SUB,SUB,HUB 2,SUB-PNK,Irregularity,,Cargo 1 cart tidak onboard,-,-,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/4.%20QG418%20SUB-PNK%20IMG-20251006-WA0100%20-%20oktyad_Agatha%20Tridaryanti.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_553,CGO,CGO, "October 7, 2025",Pelita Air,Pelita Air,IP323,PKU,PKU,HUB 5,PKU-CGK,Compliment,,Mau kirim appreciation ke Gapura Pekanbaru hari ini handling IP323 kita terpaksa parkir jauh dari normal gate. Pax harus jalan jauh. Namun teman teman ground staff bisa handling pax dan handling baggage/cargo tanpa delay,Pesawat gak bisa parkir di tempat biasa karena terhalang Lion yg lagi trouble,-,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/6.%20WhatsApp%20Image%202025-10-07%20at%2011.29.30_047c_Agatha%20Tridaryanti.jpg,Apron Area,,Qualified Competencies (Apron),,,,,,,,,,,,CGO_554,CGO,CGO,Compliment "October 8, 2025",Garuda Indonesia,Garuda Indonesia,GA580,CGK,CGK,HUB 1,CGK AAP,Irregularity,,"Pada tanggal 8 Oktober 2025, kiriman live animal berupa hamster dengan nomor penerbangan GA580 CGK AAP dilaporkan tiba di tujuan dalam kondisi sebagian besar sudah mati. Berdasarkan hasil klarifikasi dengan tim liner (a.n. Fadil), diketahui bahwa kondisi hamster tersebut sudah dalam keadaan mati sebelum proses on board di CGK. Namun, sesuai instruksi dari pihak pengirim, kiriman tetap dilanjutkan untuk dikirim (on board) sesuai manifest.","Kondisi hewan sudah tidak layak terbang sebelum keberangkatan, diduga akibat faktor kesehatan atau lingkungan kemasan yang tidak sesuai standar pengangkutan live animal (sirkulasi udara dan suhu dalam boks kurang optimal).","1. Koordinasi dengan pihak pengirim agar melakukan pemeriksaan kesehatan dan kelayakan hewan sebelum proses serah terima di terminal kargo. 2. Peningkatan pengawasan tim liner dan cargo acceptance untuk memastikan hanya live animal dalam kondisi sehat yang dapat diterima dan dimuat. 3. Pembuatan laporan insiden internal (Handling Report) sebagai bahan evaluasi bersama pihak maskapai dan pengirim.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-08-11-41-20-34_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-08-11-41-13-25_6012fa4d4dd_Dennis%20Anggoro.jpg,Terminal Area,Procedure Competencies,,,,,,,,,,,,,CGO_555,CGO,CGO, "October 12, 2025",Garuda Indonesia,Garuda Indonesia,GA712,CGK,CGK,HUB 1,CGK SYD,Complaint,,GA712/12Okt porter hanya 1 personil saat proses loading cargo di FWD compt,Ketidaksiapan porter di posisi G39 karena 3 orang porter ternyata berada ke G43 tanpa koordinasi.,"Briefing ulang disiplin posisi porter. - Cek ulang distribusi tenaga porter dan kebutuhan SDM porter pada malam hari. - Monitoring posisi pesawat secara real-time sebelum jam sibuk.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-13-09-27-45-70_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-13-09-26-01-63_8d87e7d9235_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_556,CGO,CGO, "October 18, 2025",Garuda Indonesia,Garuda Indonesia,GA312,SUB,SUB,HUB 2,CGK-SUB,Irregularity,,Pelemparan cargo saat proses unloading,Pelemparan cargo saat proses unloading,"1. Memastikan saat proses LUL dilakukan dengan hati-hati dan tidak dilempar. 2. Memastikan semua petugas porter tidak mengulangi tindakan tersebut. 3. Meminta kepada vendor untuk memberikan pembinaan kepada petugas porter yang melayani GA312.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/GA312%20CGK-SUB%20IMG-20251018-WA0100%20-%20Gapura%20Op_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/GA312%20CGK-SUB%20IMG-20251018-WA0101%20-%20Gapura%20Op_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_557,CGO,CGO, "October 22, 2025",MPA,China Airlines,CI771,DPS,DPS,HUB 3,TPE - DPS,Irregularity,,Last PMC CGO CI771 stuck during unloading process,CBL / HLL Stuck during unloading process,Membuat report terkait irregularity,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20CGO%20CI771%202025-10-22%2015.41.08_Jalan%20Airpor_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20CGO%20CI771%202025-10-22%2015.44.14_Jalan%20Airpor_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/3.%20CGO%20CI771%202025-10-22%2015.57.37_Jalan%20Airpor_Melisa%20Zahara.mp4,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_558,CGO,CGO, "October 24, 2025",Pelita Air,Pelita Air,IP300,CGK,CGK,HUB 1,CGK KNO,Irregularity,,"SUSUNAN CGO MELEWATI LIMIT CELLING. Pada penerbangan IP300 rute CGK – KNO (PK-PWH, A320-200) tanggal 24 Oktober 2025, tercatat STD 06:10 LT dan ATD 06:05 LT (departed early). Dari laporan lapangan dan bukti foto, diketahui bahwa kompartemen kargo depan (forward cargo compartment) terisi penuh hingga mendekati ceiling compartement pesawat.","1. Perencanaan Muatan Tidak Akurat – Estimasi volume tidak disesuaikan dengan ukuran aktual kargo besar, sehingga over volume di compartment depan. 2. Perhitungan Volume Tidak Diterapkan – Penilaian hanya berbasis berat tanpa memperhitungkan bentuk dan dimensi aktual. 3. Koordinasi Kurang Efektif – Tidak ada komunikasi lebih awal antara tim Warehouse, Load Master, dan Ramp mengenai dimensi kargo sebelum proses loading. 4. Pengawasan saat loading tidak memastikan batas ruang aman dan jarak bebas dari ceiling tercapai sebelum pemasangan safety net.","1. Melaksanakan briefing dengan tim Load Master, Porter dan Ramp Handling agar perencanaan muatan mempertimbangkan batas volume dan tinggi kompartemen. 2. Mewajibkan pengecekan dimensi untuk semua kargo sebelum build-up. 3. Loading Master melakukan verifikasi akhir (final check) terhadap tinggi muatan sebelum pintu kargo ditutup. 4. Menyesuaikan data load sheet dan manifest agar sesuai dengan kondisi aktual di lapangan. 5.Tambahkan pemeriksaan visual acak (random check) oleh duty controller untuk memastikan kepatuhan standar penataan.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-10-24-15-56-46-58_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_559,CGO,CGO, "October 26, 2025",Garuda Indonesia,Garuda Indonesia,GA718,DPS,DPS,HUB 3,DPS-MEL,Irregularity,,"Telah terjadi irregulairity ""Cargo salah ULD Label dan salah Muat pada GA718/26OCT DPS-MEL""","1. Staff Ramp cargo tidak memeriksa secara teliti no ULD/PLT Pada ULD Label dengan No Palet Pada base pallet 2. Staff Ramp cargo tidak melakukan pemeriksaan ulang dan pencocokan no ULD dan laporan cargo pada altea system","1. Melakukan koordinasi dengan staff cargo GA onduty 2. Melaporkan kejadian yang ditemukan kepada cargo operation manager Garuda Melakukan koordinasi dan komunikasi by WA ke team GA di MEL 4. Mengirim email koordinasi dengan team GA di MEL",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20GA718%20DPS-MEL%20Screenshot_2025-10-27-23-14-_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20GA718%20DPS-MEL%20Screenshot_2025-10-27-23-15-_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_560,CGO,CGO, "November 13, 2025",MPA,Scoot,TR276,CGK,CGK,HUB 1,SIN CGK,Irregularity,,"Subject: Cargo Door Selector Tidak Tertutup Rapat – TR276 / 9V-TRT Date/Time: 13 November 2025 Flight Number: TR276 Aircraft Reg: 9V-TRT (A320-200) Route: SIN – CGK STA/ATA: 10:25 / 10:21 LT Bay/Park: F42 Kronologi Singkat: - Pada saat pesawat TR276 registrasi 9V-TRT tiba di CGK dan parkir di bay F42, petugas ramp melakukan pemeriksaan visual area pesawat (walk arround check). Ditemukan bahwa akses panel cargo door selector tidak tertutup rapat. - Kondisi tersebut segera didokumentasikan oleh petugas ramp (sdr. Arif) dan dilaporkan melalui WA grup koordinasi, serta melakukan tindak lanjut lebih lanjut oleh pihak terkait (engineer/airline representative).","Tindakan Awal: 1. Petugas ramp memastikan kondisi area aman dan tidak ada indikasi kerusakan struktural. 2. Temuan dilaporkan segera line maintenance/engineer airlines. 3. Dokumentasi foto telah disampaikan sebagai bukti pendukung","Follow up: : Melakukan penutupan ulang panel cargo door selector. Tidak ada dampak terhadap keselamatan di area parkir",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251113-WA0119_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251113-WA0120_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_561,CGO,CGO, "November 14, 2025",MPA,VietJet Air,VJ854,CGK,CGK,HUB 1,CGK SGN,Irregularity,,"VJ854/14Nov, Terjadi ketidaksesuaian actual loading cargo di pesawat dibandingkan dengan data yang tercantum pada Loadsheet dan LDM. Terjadi perpindahan muatan cargo dari H3 ke H4, namun perpindahan tersebut tidak dilaporkan oleh Load Master (LM) kepada Load Control (LC), sehingga Loadsheet dan LDM tidak diperbarui sesuai kondisi aktual.","a. Load Master tidak melaporkan perubahan actual loading kepada Load Control. Perpindahan muatan dari H3 ke H4 dilakukan tanpa pemberitahuan dan tanpa LIR update. b. Kegagalan komunikasi dan koordinasi antara LM dan LC. Tidak dilakukan crosscheck (4 eyes concept) sebelum final loadsheet. Tidak ada foto pembuktian setiap kompartemen yang dikirim kepada Load Control dari load master. Awareness LM terhadap batasan compartment kurang optimal.","Briefing kan kembali all tim, bahwa setiap perubahan posisi muatan wajib dilaporkan oleh Load Master kepada Load Control untuk koreksi LIR & Loadsheet. Hard briefing kepada Load Master: dilarang melakukan perubahan posisi muatan tanpa persetujuan LC. Load Control wajib melakukan verbal + visual confirmation actual loading (4 eyes concept) dengan Load master sebelum Loadsheet final. Re-briefing LM dan LC terkait SOP pelaporan perubahan actual loading, termasuk batasan setiap compartment (weight/volume/trim). Daily shift briefing menambahkan poin: “No loading change without Load Control approval.”",,Dennis Anggoro,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Handling%20Report%20VJ854%20CGK-SGN,%2014-11-2025...._Dennis%20Anggoro.pdf",Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_562,CGO,CGO, "November 22, 2025",Garuda Indonesia,Garuda Indonesia,GA611,CGK,CGK,HUB 1,UPG CGK,Complaint,,"LAPORAN IRREG – STRONG SMELL FORWARD COMPARTMENT (PK-GMV) 1. Latar Belakang Pada tanggal 22 November 2025, UPGFOGA menyampaikan keluhan bahwa PIC on duty GA611 mendeteksi bau amis menyengat pada forward compartment pesawat PK-GMV saat kedatangan dari GA610 (CGK–UPG). PIC meminta klarifikasi karena bau tercium kuat hingga ke area kabin dan dikhawatirkan berasal dari kargo rusak atau kontaminasi muatan. Menindaklanjuti keluhan tersebut, tim CGK melakukan investigasi melalui pengecekan fisik kompartemen, verifikasi laporan Load Master, Porter, Avsec, serta analisis riwayat muatan dan rotasi pesawat. 2. Hasil Pemeriksaan Pada GA611 (UPG–CGK), tidak ditemukan wet cargo, kebocoran, atau kerusakan packaging marine product. Lantai kompartemen dalam kondisi kering, namun bau amis menyengat tetap tercium. Kompartemen kemudian dibersihkan oleh petugas cleaner GDPS. Laporan LM/Porter dan Avsec seluruhnya negatif irregularity pada GA611.","Berdasarkan penelusuran rotasi pesawat dan laporan penerbangan sebelumnya, diperoleh kesimpulan bahwa: Pada GA836 (21 November / CGK–SIN), terdapat muatan marine product yang pecah/bocor dan dioffload. Meskipun muatan yang bocor telah diturunkan, sisa aroma/kontaminasi telah menyerap ke area kompartemen. Bau tersebut tidak tertangani tuntas, sehingga terbawa ke penerbangan berikutnya: GA837/21Nov → GA610/22Nov→ GA611/22Nov→ Marine product pada GA611/22Nov dalam kondisi baik sehingga bukan sumber bau, melainkan residual smell dari kasus GA836/21Nov","Preventive Action / Rekomendasi Pencegahan 1. Deep cleaning wajib dilakukan setelah ada kasus kebocoran marine product pada suatu rotasi. 2. Evaluasi efektivitas alas plastik (liner) untuk marine product, memastikan ketebalan & coverage sesuai standar. 3. Kewajiban escalation ke Duty Manager/Engineering/PIC bila aroma tetap bertahan meski tidak ada muatan marine produc 4. Review standar packaging shipper origin pada rute CGK–SIN agar mencegah kebocoran ulang.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-23-23-47-11-52_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-23-23-50-25-95_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-23-23-50-31-46_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-11-23-23-50-43-50_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_563,CGO,CGO, "November 23, 2025",MPA,Scoot,TR282,DPS,DPS,HUB 3,SIN - DPS,Irregularity,,Operator HLL Tersengat Listrik Statis,"Operator HLL atas narna Agus Sopiandi menarik tangga kerja untuk membuka pintu rear cargo compartment. Setelah tangga kerja diposisikan, operator mulai membuka pintu cargo. Saat pintu baru terbuka sekitar setengah, terlihat kilat di langit. Pada saat bersamaan, operator merasakan aliran listrik mengenai seluruh tubuh melalul tangan yang sedang mengoperasikan switch pintu cargo. Dugaan awal adalah sengatan listrik statis.","1. Pengoperasian pintu cargo dihentikan sementara. 2. Operator HLL (Agus Sopiandi) dibawa ke kantor untuk beristirahat dan dilakukan pemantauan kondisi. 3. Pemeriksaan lebih lanjut terhadap pesawat, peralatan, dan kondisi cuaca diperlukan untuk memastikan keselamatan operasi.",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/1.%20TR282%20SIN%20-%20DPS%20Screenshot_2025-11-23-21-0_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/2.%20TR282%20SIN%20-%20DPS%20IMG-20251123-WA0119%20-%20Ajun_Melisa%20Zahara.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_564,CGO,CGO, "November 28, 2025",Garuda Indonesia,Garuda Indonesia,GA154,CGK,CGK,HUB 1,CGK BTH,Irregularity,,Tertinggalnya Bagasi Tujuan BTH GA154/28Nov sebanyak 1 BCT 13 koli.,"- Ketidaktelitian Loadmaster dalam melakukan verifikasi ulang jumlah BCT serta bagasi yang diterima dari operator, sehingga 1 BCT (13 koli) tidak teridentifikasi saat proses loading. - Tidak dilakukan crosscheck akhir (final reconciliation) sebelum proses closing cargo door, sehingga BCT yang tertinggal tidak terdeteksi.","- Bagasi segera diamankan, diidentifikasi, dan diverifikasi kembali oleh tim bagasi setelah diketahui tertinggal. - Bagasi kemudian di-onboard-kan pada penerbangan Citilink QG944 CGK BTH di C41 dengan STD 16.30 , ATD 16.45. - Menyampaikan informasi penanganan bagasi tertinggal kepada pihak terkait, untuk proses monitoring hingga tiba di BTH.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251128-WA0229_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251128-WA0230_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251128-WA0226_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251128-WA0222_Dennis%20Anggoro.jpg,Apron Area,,Qualified Competencies (Apron),,,,,,,,,,,,CGO_565,CGO,CGO, "December 5, 2025",Garuda Indonesia,Garuda Indonesia,GA717,CGK,CGK,HUB 1,MEL CGK,Irregularity,,"Pada penerbangan GA717 tanggal 05 Desember 2025, Tim Baggage Handling melaporkan bahwa satu AKE bagasi belum diterima. Setelah dilakukan pengecekan, diketahui bahwa AKE tersebut terbawa ke Gudang Cargo akibat kesalahan identifikasi ULD saat proses pengiriman dari apron. Loadmaster bersama Ground Leader segera menindaklanjuti dengan melakukan penelusuran ke Gudang Cargo, menemukan AKE tersebut, dan mengembalikannya ke area Baggage Handling.",Irregularitas ini disebabkan oleh kurangnya verifikasi label ULD sebelum pergerakan dari apron serta minimnya komunikasi antara Tim Apron,"Pada penerbangan GA717 tanggal 05 Desember 2025, Tim Baggage Handling melaporkan bahwa satu AKE bagasi belum diterima. Setelah dilakukan pengecekan, diketahui bahwa AKE tersebut terbawa ke Gudang Cargo akibat kesalahan identifikasi ULD saat proses pengiriman dari apron. Loadmaster bersama Ground Leader segera menindaklanjuti dengan melakukan penelusuran ke Gudang Cargo, menemukan AKE tersebut, dan mengembalikannya ke area Baggage Handling. Irregularitas ini disebabkan oleh kurangnya verifikasi label ULD sebelum pergerakan dari apron serta minimnya komunikasi antara Tim Apron",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/NOTICE%20DO/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251205-WA0124_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_566,CGO,CGO, "December 6, 2025",MPA,Vietnam Airlines,VN635 / VN634,DPS,DPS,HUB 3,#N/A,Complaint,,"Pada tanggal 06 Desember 2025, Vietnam Airlines melaporkan adanya scratch pada area AFT cargo compartment pesawat VNA612 yang diidentifikasi oleh tim FE saat kedatangan di HAN","Pesawat tersebut hanya tercatat satu kali melakukan handling di CGK pada tanggal yang sama. Dokumentasi foto kondisi cargo compartment saat handling di CGK tidak tersedia karena file telah terhapus dari perangkat petugas akibat keterbatasan memori. Dokumentasi yang tersisa hanya foto aktivitas turnaround. Hasil peninjauan awal CCTV AMC Terminal 3 tidak menunjukkan adanya penyimpangan prosedur, namun kualitas rekaman kurang jelas. Root Causenya Belum dapat ditentukan (Under Investigation). Tidak tersedianya dokumentasi foto kondisi cargo compartment pada saat handling di CGK menjadi keterbatasan dalam penelusuran awal penyebab scratch.","1. Melakukan peninjauan lanjutan rekaman CCTV AOCC untuk memastikan seluruh aktivitas handling pada 06 Desember 2025. 2. Mengingatkan kembali petugas terkait kewajiban penyimpanan dan pengunggahan dokumentasi foto ke sistem (WAC).",,Melisa,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Pada%20tanggal%2006%20Desember%202025,%20Vietnam%20Air_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Pada%20tanggal%2006%20Desember%202025,%20Vietnam%20Air_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/3.%20Pada%20tanggal%2006%20Desember%202025,%20Vietnam%20Air_Melisa%20Zahara.jpg",Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_567,CGO,CGO, "December 11, 2025",Garuda Indonesia,Garuda Indonesia,GA425,CGK,CGK,HUB 1,DPS CGK,Irregularity,,"Pesawat PKGMU xGA425 DPS CGK pada tanggal 11 Desember (livery Pokemon) ditemukan oleh Load Master (LM) di G48 CGK (23:40) dengan Pintu Kargo Belakang (Aft Door Compt) tidak tertutup sempurna, meskipun indikator di kokpit dilaporkan normal. Insiden ini memerlukan pengecekan teknis dan mengakibatkan perubahan rotasi pesawat","​Akar Masalah (Kemungkinan): Kegagalan sensor, malfungsi mekanisme kunci pintu kargo, atau kesalahan prosedur penutupan cargo door compartement oleh staf darat.","Wajibkan verifikasi fisik dan visual ganda oleh LM/Teknisi pada mekanisme kunci pintu kargo setelah penutupan. ​Tingkatkan inspeksi dan kalibrasi rutin pada sistem sensor dan mekanisme kunci pintu.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251212-WA0012_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20251212-WA0013_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_568,CGO,CGO, "December 15, 2025",MPA,Vietnam Airlines,VN635,CGK,CGK,HUB 1,HAN CGK HAN,Complaint,,"Melalui email yang dikirimkan oleh pihak Vietnam Air (Mr. Jeffry) pada tanggal 15 Desember 2025, bahwa pada tanggal 06 Desember 2025 penerbangan VN635/VN634, dilaporkan adanya scratch pada area AFT cargo compartment registrasi pesawat VNA612 yang diidentifikasi oleh tim FE saat kedatangan di HAN. Pesawat tersebut hanya tercatat satu kali melakukan handling di CGK pada tanggal yang sama. Dokumentasi foto kondisi cargo compartment saat handling di CGK tidak tersedia karena file telah terhapus dari perangkat petugas akibat keterbatasan memori. Dokumentasi yang tersisa hanya foto aktivitas turnaround. Hasil peninjauan awal CCTV AMC Terminal 3 tidak menunjukkan adanya penyimpangan prosedur, namun kualitas rekaman kurang jelas.","Belum dapat ditentukan (Under Investigation). Tidak tersedianya dokumentasi foto kondisi cargo compartment pada saat handling di CGK menjadi keterbatasan dalam penelusuran awal penyebab scratch.","1. Melakukan peninjauan lanjutan rekaman CCTV AOCC untuk memastikan seluruh aktivitas handling pada 06 Desember 2025. 2. Mengingatkan kembali petugas terkait kewajiban penyimpanan dan pengunggahan dokumentasi foto ke sistem (WAC).",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-16-00-22-04-58_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-16-00-21-54-59_6012fa4d4dd_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2025-12-16-00-21-45-69_6012fa4d4dd_Dennis%20Anggoro.jpg,Apron Area,,Accurancy & Completeness of Service (Apron),,,,,,,,,,,,CGO_569,CGO,CGO, "December 15, 2025",MPA,Express Cargo Airlines (ECA),JDE-503,KNO,KNO,HUB 5,CGK - KNO - CGK,Irregularity,,"Keterlambatan Handling ECA Cargo Freighter Delay Code : CLASH HANDLING WZ PK-ADL / SUDDENLY HLL 035 U/S","1. Deployment SDM Operator HLL hanya 1 orang di shift malam dikarenakan petugas depco misslook schedule ECA 2. Kerusakan 2 unit HLL yaitu : a. HLL 087 kerusakan pada starter motor di tgl 14 Des (estimasi sls 16 Des) b. HLL 035 kerusakan pada alternator di tgl 15 Des (estimasi sls 17 Des) Sehingga untuk saat ini HLL yang dapat digunakan hanya 1 unit","1. Enlargement petugas Load Control untuk membantu fungsi depco sehingga informasi schedule maupun MVT tidak terlewat, mengingat saat ini terdapat 8 customer unschedule flight yang sedang berada di KNO 2. Penyesuaian jumlah SDM GSE Operator sesuai dengan kebutuhan kompetensinya disesuaikan dengan jumlah flight 3. Proses percepatan perbaikan HLL dan alternatif sewa other GH untuk menghindari flight delay",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Irregularity%20Report%20Flight%20ECA%2015%20Des%202025_Melisa%20Zahara.pdf,Apron Area,,The Availability of GSE,,,,,,,,,,,,CGO_570,CGO,CGO, "December 20, 2025",MPA,Air China,CA978,CGK,CGK,HUB 1,PEK-CGK-PEK,Irregularity,,Cargo Report tidak sesuai dengan Manifest cargo onboard,"- Berdasarkan hasil analisis terjadinya mis komunikasi take over plan build up, manifest dan cargo report shift 1 dan shift 2 - Terjadinya kesalahan input pcs, berat manifest dan cargo report","1. Koordinasi dengan team cheker dan docpros hasil plan build up cargo dan input cargo report 2. Croshchek hasil build dan cargo report sbelum input manifest dan send email cargo report 3. Team harus croschek cargo build up sbelumnya proses movement cargo,pastikan counture dan build up cargo sesuai",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20CA978%20Cargo%20Report%20tidak%20sesuai%20dengan%20Man_Melisa%20Zahara.jpeg,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_571,CGO,CGO, "December 28, 2025",Garuda Indonesia,Garuda Indonesia,GA252,DPS,DPS,HUB 3,DPS,Irregularity,,"goresan di aft cgo door GA252/349/28, well informd engineer/GMF. 'goresan GA843/842/28 PKGMF",Terdapat goresan pada door cgo,,,Melisa,"https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20Goresan%20door%20cgo%20IMG-20251228-WA0113%20-%20Mod_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20Goresan%20door%20cgo%20IMG-20251228-WA0114%20-%20Mod_Melisa%20Zahara.jpg https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/1.%20New%20Goresan%20DPS%20IMG_20251228_142300%20-%20suas_Melisa%20Zahara.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/2.%20New%20Goresan%20DPS%20%20IMG-20251228-WA0024%20-%20sua_Melisa%20Zahara.jpg",General,,,Safety Performance,,,,,,,,,,,CGO_572,CGO,CGO, "January 2, 2026",Garuda Indonesia,Garuda Indonesia,GA504,PNK,PNK,HUB 3,CGK - PNK,Irregularity,,"GA504 CGK-PNK/2 Jan Selamat Malam Bapak-Bapak Sekalian. Berikut estimasi DOC yang basah - Yang basah = 1.007 ekor - yang Mati = 68 Ekor Untuk Lengkapnya akan bisa di hitung di kandang, karena kondisi Cargo sekarang ramai",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B93942285-C9E7-4721-97C0-7B17FADEF159%7D&file=2-Jan-2026%20GA504%20CGK%20Rute%20CGK%20-%20PNK%20Damaged%20B_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Cargo Problems (Cargo Damaged),,,OPEN,,,,,,,,,CGO_573,CGO,CGO, "January 3, 2026",Citilink,Citilink,QG526,CGK,CGK,HUB 1,CGK - SIN,Complaint,,"DAMAGE SHIPMENT FROMDESTINASI AWB888-88049905 CATATAN :- ALL cargo onboard dalam ke adaan baik",#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/HR%20Cargo%20QG526%2003%20Jan%202026_Melisa%20Zahara.pdf,Terminal Area,Baggage/Special/Irregularities Handling,,,,OPEN,,,,,,,,,CGO_574,CGO,CGO, "January 6, 2026",MPA,Boeing Aero Nusantara Cargo,PK-ADL,SRG,SRG,HUB 2,SRG - MDC - TTE,Irregularity,,"Ijin melaporkan untuk sta. Semarang (SRG): Tadi malam pesawat kami (ANC) ron SRG dan pagi ini jam 00:00 utc akan terbang ke MDC: SRG-MDC ETD: 00.00 utc Reg.: PK-ADL Namun hingga jam 23.58 utc (laporan ini dibuat), petugas forklift/forklift untuk memindahkan pallet ke dollies masih belum ada, sehingga loading ke Main Deck belum terlaksana. Di khawatirkan akan clash handling, mengingat MyIndo akan masuk SRG jam 00:15 UTC.","NOTE : - Info ramp nya, after kloter pertama (3 palet) naik, HLL Nya pindah ke Myindo dulu capt - 3 palet selesai loading capt, HLL nya dah kabur",Mitigasi: petugas/operator forklift yang belum hadir/ada / terlambat on duty,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/FINAL%20MAN%20PK-ADL%20SRG-MDC-TTE%2006%20JAN%202026_Melisa%20Zahara.pdf; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B4DA10F64-574F-4A8D-BCE8-50E5F8A33CFC%7D&file=6-Jan-2026%20PK-ADL%20Cargo%20SRG%20Boeing%20Aero%20Nusan_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Accurancy & Completeness of Service (Apron),,,OPEN,,,,,,,,,CGO_575,CGO,CGO, "January 6, 2026",Garuda Indonesia,Garuda Indonesia,GA074,TKG,TKG,HUB 5,CGK-TKG,Complaint,,"Cargo DG diterima dalam keadaan miring di compt dan mengeluarkan uap dari dry ice. Setelah berkoordinasi dengan Bapak Suparman CGO dan bapak Dennis CGKMO, itu terjadi karena kondisi miring. Tidak ada cargo/bagasi lain yang terdampak.",Cargo DG posisi miring/tidak sesuai dengan sign keep upright yang tertera pada packaging.,Berkoordinasi dengan CGO dan CGK serta team cargo TKG. Saat ini sedang menunggu informasi dari team cargo IAS TKG terkait kondisi cargo tersebut apakah aman.,,Dilalailaty,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/WhatsApp%20Image%202026-01-06%20at%2016.48.10_DILALAILATY.jpeg,Apron Area,,Cargo Problems (Cargo Damaged),,,OPEN,,,,,,,,,CGO_576,CGO,CGO, "January 6, 2026",Garuda Indonesia,Garuda Indonesia,GA327,CGK,CGK,HUB 1,SUB CGK,Irregularity,,"*Kronologi Singkat* - Pada saat kegiatan walk around check setelah pesawat block on GA327/06Jan Reg PKGUC rute SUB CGK ditemukan goresan (scratch) pada AFT Cargo Door pesawat. Temuan telah diketahui dan dilaporkan kepada teknisi GMF untuk dilakukan inspeksi.","Root Cause* - Potensial terjadinya kontak langsung anatara muatan dengan permukaan AFT cargo door compt, selama proses penanganan muatan.","Mitigasi* - Peningkatan pengawasan aktivitas loading/unloading di area cargo door.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260106-WA0268_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260106-WA0270_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/IMG-20260106-WA0261_Dennis%20Anggoro.jpg,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_577,CGO,CGO, "January 6, 2026",Garuda Indonesia,Garuda Indonesia,GA310,SUB,SUB,HUB 2,CGK - SUB,Complaint,,"310 OTP 80/4 latar xga327 52/11 cross chk door comp dt schrached",Problem : Ref info EOD aft cargo door scratch,"Maint Action : Damage assessment inprogress , next update info wilad - GA310 tehnik repair sedang cek limit - GA310 setelah dicek kedalamnya msh limit & telah repaint oleh tehnik repair",,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B7816744E-74AB-4E57-A6BE-4EC02D32C290%7D&file=6-Jan-2025%20GA310%20CGK%20-%20SUB%20cargo%20door%20scratch_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,CLOSED,,,,,,,,,CGO_578,CGO,CGO, "January 19, 2026",Citilink,Citilink,QG486,SUB,SUB,HUB 2,SUB-BDJ,Irregularity,,Cargo QG486 ONBOARD KE QG354,#N/A,#N/A,,Melisa,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B9F78E287-EC7E-494A-A33D-0132BB4A8BFB%7D&file=19-Jan-2026%20(QG486%20SUB)%20Cargo%20QG486%20ONBOARD%20K_Melisa%20Zahara.docx&action=default&mobileredirect=true,Apron Area,,Baggage Handling,,,,,,,,,,,,CGO_579,CGO,CGO, "February 2, 2026",Pelita Air,Pelita Air,IP632,PNK,PNK,HUB 3,CGK-PNK,Irregularity,,"1 koli cargo terjatuh pada saat proses penarikan dari pesawat ke cargo dan terindikasi sempat terlindas BTT bagian pinggirnya. Cargo tersebut milik JNE yang berisi 15 pcs paket, dimana salah satu paket mengalami kerusakan (isi paket belum diketahui dan sedang menunggu informasi dari cargo). Email permintaan maaf dan Irregularity Report sudah disampaikan kepada Pelita dan pihak JNE juga meminta Irregularity Report tersebut kepada Pelita sebagai salah satu persyaratan klaim asuransi.",Penyusunan kargo di dalam gerobak melebihi tinggi pembatas dan laju kecepatan BTT yang melebihi ketentuan yang berlaku.,"- Menyampaikan permohonan maaf kepada Airline dan pihak kargo. - Hard brief operator, LM dan porter yang terlibat. - Briefing seluruh team lapangan agar kejadian yang sama tidak terulang kembali.",,Dilalailaty,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/_layouts/15/Doc.aspx?sourcedoc=%7B02B631C3-5ACE-44CC-A019-A6891E1B7754%7D&file=Kronologis%20IP63201Feb_DILALAILATY.docx&action=default&mobileredirect=true,Apron Area,,Procedure Competencies,,,,,,,,,,,,CGO_580,CGO,CGO, 2026-02-11T00:00:00.000Z,Pelita Air,Pelita Air,-,,CGK,HUB 1,,Complaint,,"Pada 11 Februari 2026 diterima laporan dugaan penipuan oleh oknum mitra ground handling PT Gapura Angkasa di Station Cengkareng. Oknum diduga menjanjikan penerimaan kerja posisi Joumpa dengan meminta sejumlah uang tanpa proses rekrutmen resmi, disertai tekanan, ancaman, dan klaim percepatan administrasi. Kasus ini berpotensi merugikan pihak eksternal serta mencoreng reputasi perusahaan.",Penyalahgunaan atribut dan nama perusahaan oleh oknum tidak bertanggung jawab.,"Melakukan investigasi internal dan tindakan tegas sesuai ketentuan yang berlaku. Klarifikasi dan sosialisasi bahwa seluruh proses rekrutmen PT Gapura Angkasa tidak dipungut biaya.",,Dennis Anggoro,https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-02-13-00-11-06-47_45e686c5947_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-02-13-00-10-52-94_45e686c5947_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-02-13-00-10-42-86_45e686c5947_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-02-13-00-10-36-30_45e686c5947_Dennis%20Anggoro.jpg; https://gapura-my.sharepoint.com/personal/unitserviceskps_gapura_id/Documents/UNIT%20SERVICE%20KPS/MIX/Microsoft%20Forms/Irregularity%20Report/Question/Screenshot_2026-02-13-00-10-25-68_45e686c5947_Dennis%20Anggoro.jpg,General,,,-,,MENUNGGU_FEEDBACK,,,,,,CGO,Baggage Handling,OP,CGO_581,CGO,CGO,