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CXRAG

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ghostai1 commited on May 28, 2025

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Updated status on May 28, 2025

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@@ -130,7 +130,8 @@ This demo showcases expertise in AI-driven CX automation, with a focus on call c
 ## Latest Update
-**Status Update**: Status Update: Enhanced CRM integration with automated ticket creation and tracking - May 27, 2025 📝
 - Enhanced CRM integration with automated ticket creation and tracking
 - Implemented user feedback loop for continuous model improvement 🔗
 - Reduced response latency by 30% through caching optimizations

 ## Latest Update
+**Status Update**: Status Update: Enhanced natural language understanding with 15% better intent recognition with Emoji - May 28, 2025 📝
+- Enhanced natural language understanding with 15% better intent recognition ⏩
 - Enhanced CRM integration with automated ticket creation and tracking
 - Implemented user feedback loop for continuous model improvement 🔗
 - Reduced response latency by 30% through caching optimizations