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CXRAG

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ghostai1 commited on May 20, 2025

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Updated status on May 20, 2025

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@@ -130,7 +130,8 @@ This demo showcases expertise in AI-driven CX automation, with a focus on call c
 ## Latest Update
-**Status Update**: Status Update: Added emotion detection for more empathetic user responses with Emoji - May 19, 2025 📝
 - Added emotion detection for more empathetic user responses 📚
 - Enhanced natural language understanding with 15% better intent recognition
 - Enhanced CRM integration with automated ticket creation and tracking

 ## Latest Update
+**Status Update**: Status Update: Integrated real-time translation for seamless multilingual support - May 20, 2025 📝
+- Integrated real-time translation for seamless multilingual support
 - Added emotion detection for more empathetic user responses 📚
 - Enhanced natural language understanding with 15% better intent recognition
 - Enhanced CRM integration with automated ticket creation and tracking