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{
"ticket_id": "T-1001",
"customer": "Acme Corp",
"description": "Customer cannot log into their account after password reset.",
"resolution": "Reset password again and confirmed account access."
},
{
"ticket_id": "T-1002",
"customer": "Globex Inc",
"description": "Payment failed on checkout page; error code 402.",
"resolution": "Updated billing info and retried transaction successfully."
},
{
"ticket_id": "T-1003",
"customer": "Initech",
"description": "Order confirmation email not received.",
"resolution": "Resent confirmation email and verified spam folder."
}
]
|