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| "{\"procedure\": {\"list\": [\"Access online grievance portal\", \"Select relevant department for your grievance\", \"Select category: General, SEBC/OBC, SC, or ST\", \"Provide personal details: name, email, contact number\", \"Describe the complaint in detail\", \"Submit grievance through online portal\"], \"details\": \"VGEC has established a comprehensive grievance redressal system for students and staff covering administrative, academic, and student-related matters. Grievances can be submitted through an online portal where complainants select the appropriate department, category (General, SEBC/OBC, SC, or ST), provide personal details, and describe their complaint. Specific coordinators are designated for different grievance types to ensure proper handling and resolution.\"}, \"contact\": {\"list\": [\"General Administration: Prof. D. R. Dobariya, Prof. K. T. Shukla\", \"Student Section: Prof. M. I. Vyas\", \"Scholarships: Prof. N. C. Chavda, Prof. M. J. Vanjara\", \"Exam-related Issues: Prof. B. R. Shah\", \"Academic Matters: Prof. S. N. Pandya\", \"Hostel Matters: Prof. P. K. Brahmbhatt\", \"Special Issues for Women: Prof. K. R. Patel\", \"Campus Maintenance: Prof. A. D. Joshi\", \"Anti-Ragging Committee Chair: Dr. V. S. Purani (Principal)\", \"Anti-Ragging Coordinator: Prof. P. K. Brahmbhatt\", \"Psychological Counselling: Prof. Vibha D. Patel\", \"Psychiatrists: Dr. Yatri Patel, Ms. Komal Raval\"], \"details\": \"Specific coordinators handle different grievance categories: General Administration (Prof. D. R. Dobariya, Prof. K. T. Shukla), Student Section (Prof. M. I. Vyas), Scholarships (Prof. N. C. Chavda, Prof. M. J. Vanjara), Exams (Prof. B. R. Shah), Academic Matters (Prof. S. N. Pandya), Hostel (Prof. P. K. Brahmbhatt), Women's Issues (Prof. K. R. Patel), and Campus Maintenance (Prof. A. D. Joshi). The Anti-Ragging Committee is chaired by Principal Dr. V. S. Purani with Prof. P. K. Brahmbhatt as coordinator. Psychological counselling is convened by Prof. Vibha D. Patel with professional psychiatrists Dr. Yatri Patel and Ms. Komal Raval.\"}, \"notice\": {\"list\": [\"Anti-Ragging Committee includes police administration, local media, NGOs, and parent representatives\", \"Anti-Ragging Squad actively monitors campus with faculty from all departments\", \"Psychological Counselling Committee provides mental health support for students and staff\", \"Counselling committee includes faculty from Mechanical, Science & Humanities, and Computer Engineering\"], \"details\": \"The Anti-Ragging Committee includes representatives from police administration, local media, NGOs, and parents. An active Anti-Ragging Squad monitors campus with members from Computer, Mechanical, EC, IT, Electrical, IC, Power Electronics, and Civil Engineering departments, along with the Hostel Rector. The Psychological Counselling Committee offers mental health support convened by Prof. Vibha D. Patel with professional psychiatrists and faculty representatives.\"}, \"rules\": {\"list\": [], \"details\": \"No specific rules documented for grievance submission beyond the online procedure. Grievances are categorized by type and handled by designated coordinators to ensure fair and timely resolution.\"}, \"documents\": {\"list\": [], \"details\": \"No specific documents required for filing grievances beyond personal identification and details of the complaint. Anti-ragging affidavits may be required in related cases.\"}, \"fees\": {\"list\": [], \"details\": \"No fees are charged for filing grievances or accessing grievance redressal services. The service is free for all students and staff members.\"}, \"stats\": {\"list\": [], \"details\": \"Statistics on grievance resolution are not publicly documented. Grievances are handled on a case-by-case basis by designated coordinators.\"}}" |