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Update app.py
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app.py
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import gradio as gr
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import
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from langchain.embeddings import HuggingFaceEmbeddings
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from langchain.vectorstores import FAISS
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from langchain.text_splitter import RecursiveCharacterTextSplitter
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from langchain.document_loaders import PyPDFLoader, WebBaseLoader
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from langchain.chains import RetrievalQA
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from langchain.llms import HuggingFacePipeline
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import
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import tempfile
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from typing import List, Tuple
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import requests
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from bs4 import BeautifulSoup
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# Initialize the
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class CustomerSupportChatbot:
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def __init__(self):
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#
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self.embeddings = HuggingFaceEmbeddings(
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model_name="
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)
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#
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self.tokenizer = AutoTokenizer.from_pretrained(model_name)
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self.model = AutoModelForCausalLM.from_pretrained(model_name)
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# Create text generation pipeline
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self.pipe = pipeline(
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"text-generation",
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model=
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temperature=0.7,
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repetition_penalty=1.1
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)
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# Initialize HuggingFace pipeline for LangChain
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self.llm = HuggingFacePipeline(pipeline=self.pipe)
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# Initialize vector store
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self.vector_store = None
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self.
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# Text splitter
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self.text_splitter = RecursiveCharacterTextSplitter(
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chunk_size=
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chunk_overlap=
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)
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def process_documents(self, pdf_files, website_urls) -> str:
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"""Process PDF files and website URLs to create a vector store"""
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documents = []
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# Process PDF files
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if pdf_files:
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for pdf_file in pdf_files:
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os.unlink(tmp_file.name)
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# Process websites
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if website_urls:
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url = url.strip()
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if url:
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try:
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except Exception as e:
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print(f"Error loading {url}: {str(e)}")
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if not documents:
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return "No documents processed. Please upload PDFs or provide website URLs."
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def chat(self, message: str, history: List[Tuple[str, str]]) -> str:
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"""Chat function that uses RAG if available"""
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#
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if self.
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# Get relevant context from the knowledge base
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result = self.qa_chain({"query": message})
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# Format the response with context
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response = result["result"]
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# Add source information if available
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if "source_documents" in result and result["source_documents"]:
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sources = set()
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for doc in result["source_documents"]:
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if hasattr(doc, 'metadata') and 'source' in doc.metadata:
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sources.add(doc.metadata['source'])
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if sources:
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response += "\n\nSources: " + ", ".join(list(sources)[:3])
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return response
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# Initialize the chatbot
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chatbot = CustomerSupportChatbot()
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# Create the Gradio interface
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def create_interface():
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with gr.Blocks(title="Customer Support Chatbot with RAG") as demo:
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gr.Markdown("# Customer Support Chatbot with RAG")
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gr.Markdown("Upload PDFs and/or provide website URLs to create a knowledge base for the chatbot.")
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with gr.Row():
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with gr.Column(scale=1):
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pdf_upload = gr.File(
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label="Upload PDF files",
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file_count="multiple",
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process_btn = gr.Button("Process Documents", variant="primary")
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status_text = gr.Textbox(label="Status", interactive=False)
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with gr.Column(scale=2):
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msg_input = gr.Textbox(
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label="Message",
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placeholder="Ask a question...",
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lines=2
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)
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with gr.Row():
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submit_btn = gr.Button("Send", variant="primary")
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clear_btn = gr.Button("Clear Chat")
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# Event handlers
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def process_documents(pdf_files, website_urls):
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return chatbot.process_documents(pdf_files, website_urls)
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)
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clear_btn.click(
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# Add example questions
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gr.Examples(
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examples=[
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"What are your customer support hours?",
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"How can I track my order?",
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"What is the return policy?",
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"How do I contact customer service?",
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"What payment methods do you accept?"
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],
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inputs=msg_input
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)
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return demo
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import gradio as gr
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import os
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import tempfile
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from typing import List, Tuple
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import requests
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from bs4 import BeautifulSoup
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import json
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# Instead of using torch/transformers directly, use HuggingFace's Inference API
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from transformers import pipeline
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from langchain.embeddings import HuggingFaceEmbeddings
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from langchain.vectorstores import FAISS
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from langchain.text_splitter import RecursiveCharacterTextSplitter
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from langchain.document_loaders import PyPDFLoader, WebBaseLoader
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from langchain.chains import RetrievalQA
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from langchain.llms import HuggingFacePipeline
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from langchain.schema import Document
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# Initialize the chatbot class
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class CustomerSupportChatbot:
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def __init__(self):
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# Use a lighter embedding model
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self.embeddings = HuggingFaceEmbeddings(
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model_name="all-MiniLM-L6-v2",
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model_kwargs={'device': 'cpu'}
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)
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# Use a simpler model for chat
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self.chat_pipeline = pipeline(
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"text-generation",
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model="microsoft/DialoGPT-small", # Using smaller model
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device_map="auto",
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torch_dtype="auto",
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max_new_tokens=100,
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temperature=0.7,
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pad_token_id=50256
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)
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# Initialize vector store
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self.vector_store = None
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self.documents = []
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# Text splitter
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self.text_splitter = RecursiveCharacterTextSplitter(
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chunk_size=500,
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chunk_overlap=50,
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length_function=len,
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)
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def process_documents(self, pdf_files, website_urls) -> str:
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"""Process PDF files and website URLs to create a vector store"""
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self.documents = []
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# Process PDF files
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if pdf_files:
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for pdf_file in pdf_files:
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try:
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with tempfile.NamedTemporaryFile(delete=False, suffix='.pdf') as tmp_file:
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tmp_file.write(pdf_file.read())
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tmp_file.flush()
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loader = PyPDFLoader(tmp_file.name)
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pdf_documents = loader.load()
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self.documents.extend(pdf_documents)
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os.unlink(tmp_file.name)
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except Exception as e:
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print(f"Error processing PDF: {str(e)}")
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# Process websites
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if website_urls:
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url = url.strip()
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if url:
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try:
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# Simple web scraping
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response = requests.get(url, timeout=10)
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soup = BeautifulSoup(response.content, 'html.parser')
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# Extract text content
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text = soup.get_text(separator=' ', strip=True)
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# Create a document
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doc = Document(
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page_content=text,
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metadata={"source": url}
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)
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self.documents.append(doc)
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except Exception as e:
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print(f"Error loading {url}: {str(e)}")
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if not self.documents:
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return "No documents processed. Please upload PDFs or provide website URLs."
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try:
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# Split documents into chunks
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texts = self.text_splitter.split_documents(self.documents)
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# Create vector store
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self.vector_store = FAISS.from_documents(texts, self.embeddings)
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return f"Successfully processed {len(self.documents)} documents into {len(texts)} chunks."
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except Exception as e:
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return f"Error creating vector store: {str(e)}"
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def search_documents(self, query: str, k: int = 3) -> List[str]:
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"""Search for relevant documents"""
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if not self.vector_store:
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return []
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try:
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docs = self.vector_store.similarity_search(query, k=k)
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return [doc.page_content for doc in docs]
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except Exception as e:
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print(f"Error searching documents: {str(e)}")
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return []
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def chat(self, message: str, history: List[Tuple[str, str]]) -> str:
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"""Chat function that uses RAG if available"""
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# Search for relevant context
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if self.vector_store:
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relevant_docs = self.search_documents(message)
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if relevant_docs:
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# Create context from relevant documents
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context = "\n\n".join(relevant_docs[:2]) # Use top 2 documents
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# Create a prompt with context
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prompt = f"""Based on the following context, please answer the customer's question:
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Context:
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{context}
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Customer Question: {message}
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Answer: """
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else:
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prompt = f"Customer Question: {message}\nAnswer: "
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else:
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prompt = f"Customer Question: {message}\nAnswer: "
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try:
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# Generate response
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response = self.chat_pipeline(
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prompt,
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max_new_tokens=100,
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do_sample=True,
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temperature=0.7,
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top_p=0.9,
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num_return_sequences=1
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)[0]['generated_text']
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# Extract just the answer part
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if "Answer: " in response:
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answer = response.split("Answer: ")[-1].strip()
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else:
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answer = response.strip()
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# Clean up the response
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answer = answer.split("\n")[0].strip() # Take first line only
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return answer if answer else "I'm here to help! Could you please rephrase your question?"
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except Exception as e:
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print(f"Error generating response: {str(e)}")
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return "I'm sorry, I encountered an error. Could you please try again?"
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# Initialize the chatbot
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chatbot = CustomerSupportChatbot()
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# Create the Gradio interface
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def create_interface():
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with gr.Blocks(title="Customer Support Chatbot with RAG", theme=gr.themes.Soft()) as demo:
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gr.Markdown("# 🤖 Customer Support Chatbot with RAG")
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gr.Markdown("Upload PDFs and/or provide website URLs to create a knowledge base for the chatbot.")
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with gr.Row():
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with gr.Column(scale=1):
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gr.Markdown("### 📁 Document Upload")
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pdf_upload = gr.File(
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label="Upload PDF files",
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file_count="multiple",
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process_btn = gr.Button("Process Documents", variant="primary")
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status_text = gr.Textbox(label="Status", interactive=False, show_label=True)
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with gr.Column(scale=2):
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gr.Markdown("### 💬 Chat")
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chatbot_interface = gr.Chatbot(
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label="Customer Support Chat",
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height=400,
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show_label=True
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)
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msg_input = gr.Textbox(
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label="Message",
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placeholder="Ask a question...",
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lines=2,
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show_label=True
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)
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with gr.Row():
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submit_btn = gr.Button("Send", variant="primary")
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clear_btn = gr.Button("Clear Chat")
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# Example questions section
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gr.Markdown("### 💡 Example Questions")
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gr.Examples(
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examples=[
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"What are your customer support hours?",
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"How can I track my order?",
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"What is the return policy?",
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"How do I contact customer service?",
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"What payment methods do you accept?"
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],
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inputs=msg_input,
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label="Click on any example to try it:"
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)
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| 227 |
+
|
| 228 |
# Event handlers
|
| 229 |
def process_documents(pdf_files, website_urls):
|
| 230 |
return chatbot.process_documents(pdf_files, website_urls)
|
|
|
|
| 256 |
)
|
| 257 |
|
| 258 |
clear_btn.click(
|
| 259 |
+
lambda: None,
|
| 260 |
+
None,
|
| 261 |
+
chatbot_interface,
|
| 262 |
+
queue=False
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
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|
|
|
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|
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|
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|
|
|
|
| 263 |
)
|
| 264 |
|
| 265 |
return demo
|