connection = new PDO( "mysql:host=" . DB_HOST . ";dbname=" . DB_NAME, DB_USER, DB_PASS, [ PDO::ATTR_ERRMODE => PDO::ERRMODE_EXCEPTION, PDO::ATTR_DEFAULT_FETCH_MODE => PDO::FETCH_ASSOC, PDO::ATTR_EMULATE_PREPARES => false ] ); } catch (PDOException $e) { error_log("Database Connection Error: " . $e->getMessage()); throw new Exception("Database connection failed"); } } public static function getInstance() { if (self::$instance === null) { self::$instance = new self(); } return self::$instance; } public function getConnection() { return $this->connection; } public function saveCallRecord($data) { try { $sql = "INSERT INTO call_records ( id, customer_id, caller_number, called_number, transcription, summary, sentiment, keywords, created_at, updated_at ) VALUES ( :id, :customer_id, :caller_number, :called_number, :transcription, :summary, :sentiment, :keywords, NOW(), NOW() )"; $stmt = $this->connection->prepare($sql); return $stmt->execute([ 'id' => $data['call_id'], 'customer_id' => $data['customer_id'], 'caller_number' => $data['caller_number'], 'called_number' => $data['called_number'], 'transcription' => $data['transcription'], 'summary' => $data['summary'], 'sentiment' => $data['sentiment'], 'keywords' => $data['keywords'] ]); } catch (PDOException $e) { error_log("Database Error: " . $e->getMessage()); throw new Exception("Failed to save call record"); } } public function getCallRecord($callId) { try { $sql = "SELECT * FROM call_records WHERE id = :id"; $stmt = $this->connection->prepare($sql); $stmt->execute(['id' => $callId]); return $stmt->fetch(); } catch (PDOException $e) { error_log("Database Error: " . $e->getMessage()); throw new Exception("Failed to retrieve call record"); } } public function searchCallRecords($filters = []) { try { $sql = "SELECT * FROM call_records WHERE 1=1"; $params = []; if (!empty($filters['start_date'])) { $sql .= " AND created_at >= :start_date"; $params['start_date'] = $filters['start_date']; } if (!empty($filters['end_date'])) { $sql .= " AND created_at <= :end_date"; $params['end_date'] = $filters['end_date']; } if (!empty($filters['caller_number'])) { $sql .= " AND caller_number = :caller_number"; $params['caller_number'] = $filters['caller_number']; } if (!empty($filters['called_number'])) { $sql .= " AND called_number = :called_number"; $params['called_number'] = $filters['called_number']; } $sql .= " ORDER BY created_at DESC"; $stmt = $this->connection->prepare($sql); $stmt->execute($params); return $stmt->fetchAll(); } catch (PDOException $e) { error_log("Database Error: " . $e->getMessage()); throw new Exception("Failed to search call records"); } } }