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Create app.py
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app.py
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| 1 |
+
# app.py
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| 2 |
+
import os
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| 3 |
+
import uuid
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| 4 |
+
import json
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| 5 |
+
import time
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| 6 |
+
import gradio as gr
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| 7 |
+
import numpy as np
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| 8 |
+
import torch
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| 9 |
+
import whisper
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| 10 |
+
import mysql.connector
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| 11 |
+
from mysql.connector import pooling
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| 12 |
+
from transformers import AutoTokenizer, AutoModelForCausalLM
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| 13 |
+
from pydub import AudioSegment
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| 14 |
+
import tempfile
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| 15 |
+
import hashlib
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| 16 |
+
import datetime
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| 17 |
+
import secrets
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| 18 |
+
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| 19 |
+
# Initialize models (lightweight versions for Spaces)
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| 20 |
+
ASR_MODEL = "base" # Smaller Whisper model
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| 21 |
+
NLU_MODEL = "facebook/blenderbot-400M-distill" # Smaller conversation model
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| 22 |
+
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| 23 |
+
# Database configuration
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| 24 |
+
DB_CONFIG = {
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| 25 |
+
"host": os.environ.get("DB_HOST", "localhost"),
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| 26 |
+
"user": os.environ.get("DB_USER", "voicebot_user"),
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| 27 |
+
"password": os.environ.get("DB_PASSWORD", "password"),
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| 28 |
+
"database": os.environ.get("DB_NAME", "voicebot"),
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| 29 |
+
"pool_name": "voicebot_pool",
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| 30 |
+
"pool_size": 5
|
| 31 |
+
}
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| 32 |
+
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| 33 |
+
# Create connection pool
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| 34 |
+
try:
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| 35 |
+
cnx_pool = mysql.connector.pooling.MySQLConnectionPool(**DB_CONFIG)
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| 36 |
+
print("Database connection pool created successfully")
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| 37 |
+
except Exception as e:
|
| 38 |
+
print(f"Error creating database pool: {e}")
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| 39 |
+
# Use in-memory dictionary as fallback
|
| 40 |
+
print("Using in-memory storage as fallback")
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| 41 |
+
in_memory_db = {"clients": {}, "conversations": {}}
|
| 42 |
+
|
| 43 |
+
# Initialize models
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| 44 |
+
print("Loading ASR model...")
|
| 45 |
+
asr_model = whisper.load_model(ASR_MODEL)
|
| 46 |
+
print("ASR model loaded")
|
| 47 |
+
|
| 48 |
+
print("Loading NLU model...")
|
| 49 |
+
tokenizer = AutoTokenizer.from_pretrained(NLU_MODEL)
|
| 50 |
+
nlu_model = AutoModelForCausalLM.from_pretrained(NLU_MODEL)
|
| 51 |
+
print("NLU model loaded")
|
| 52 |
+
|
| 53 |
+
# Database schema initialization
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| 54 |
+
def initialize_database():
|
| 55 |
+
try:
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| 56 |
+
conn = cnx_pool.get_connection()
|
| 57 |
+
cursor = conn.cursor()
|
| 58 |
+
|
| 59 |
+
# Create tables if they don't exist
|
| 60 |
+
cursor.execute("""
|
| 61 |
+
CREATE TABLE IF NOT EXISTS clients (
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| 62 |
+
id INT AUTO_INCREMENT PRIMARY KEY,
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| 63 |
+
name VARCHAR(255) NOT NULL,
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| 64 |
+
email VARCHAR(255) NOT NULL UNIQUE,
|
| 65 |
+
phone VARCHAR(50),
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| 66 |
+
api_key VARCHAR(64) NOT NULL UNIQUE,
|
| 67 |
+
pbx_type ENUM('Asterisk', 'FreeSwitch', '3CX', 'Nextiva', 'Other'),
|
| 68 |
+
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
|
| 69 |
+
)
|
| 70 |
+
""")
|
| 71 |
+
|
| 72 |
+
cursor.execute("""
|
| 73 |
+
CREATE TABLE IF NOT EXISTS conversations (
|
| 74 |
+
id INT AUTO_INCREMENT PRIMARY KEY,
|
| 75 |
+
client_id INT,
|
| 76 |
+
caller_id VARCHAR(50),
|
| 77 |
+
start_time TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
|
| 78 |
+
end_time TIMESTAMP NULL,
|
| 79 |
+
transcript TEXT,
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| 80 |
+
FOREIGN KEY (client_id) REFERENCES clients(id)
|
| 81 |
+
)
|
| 82 |
+
""")
|
| 83 |
+
|
| 84 |
+
conn.commit()
|
| 85 |
+
print("Database initialized successfully")
|
| 86 |
+
|
| 87 |
+
except Exception as e:
|
| 88 |
+
print(f"Error initializing database: {e}")
|
| 89 |
+
finally:
|
| 90 |
+
if 'cursor' in locals():
|
| 91 |
+
cursor.close()
|
| 92 |
+
if 'conn' in locals():
|
| 93 |
+
conn.close()
|
| 94 |
+
|
| 95 |
+
# Initialize database on startup
|
| 96 |
+
initialize_database()
|
| 97 |
+
|
| 98 |
+
# API Key Management
|
| 99 |
+
def generate_api_key():
|
| 100 |
+
"""Generate a secure API key"""
|
| 101 |
+
return hashlib.sha256(secrets.token_bytes(32)).hexdigest()
|
| 102 |
+
|
| 103 |
+
def create_client(name, email, phone, pbx_type):
|
| 104 |
+
"""Create a new client and generate API key"""
|
| 105 |
+
api_key = generate_api_key()
|
| 106 |
+
|
| 107 |
+
try:
|
| 108 |
+
conn = cnx_pool.get_connection()
|
| 109 |
+
cursor = conn.cursor()
|
| 110 |
+
|
| 111 |
+
query = """
|
| 112 |
+
INSERT INTO clients (name, email, phone, api_key, pbx_type)
|
| 113 |
+
VALUES (%s, %s, %s, %s, %s)
|
| 114 |
+
"""
|
| 115 |
+
cursor.execute(query, (name, email, phone, api_key, pbx_type))
|
| 116 |
+
conn.commit()
|
| 117 |
+
|
| 118 |
+
return {"success": True, "api_key": api_key}
|
| 119 |
+
except Exception as e:
|
| 120 |
+
print(f"Error creating client: {e}")
|
| 121 |
+
# Fallback to in-memory storage
|
| 122 |
+
if 'in_memory_db' in globals():
|
| 123 |
+
client_id = str(uuid.uuid4())
|
| 124 |
+
in_memory_db["clients"][client_id] = {
|
| 125 |
+
"name": name,
|
| 126 |
+
"email": email,
|
| 127 |
+
"phone": phone,
|
| 128 |
+
"api_key": api_key,
|
| 129 |
+
"pbx_type": pbx_type,
|
| 130 |
+
"created_at": datetime.datetime.now().isoformat()
|
| 131 |
+
}
|
| 132 |
+
return {"success": True, "api_key": api_key}
|
| 133 |
+
return {"success": False, "error": str(e)}
|
| 134 |
+
finally:
|
| 135 |
+
if 'cursor' in locals():
|
| 136 |
+
cursor.close()
|
| 137 |
+
if 'conn' in locals():
|
| 138 |
+
conn.close()
|
| 139 |
+
|
| 140 |
+
def validate_api_key(api_key):
|
| 141 |
+
"""Validate an API key and return client details"""
|
| 142 |
+
try:
|
| 143 |
+
conn = cnx_pool.get_connection()
|
| 144 |
+
cursor = conn.cursor(dictionary=True)
|
| 145 |
+
|
| 146 |
+
query = "SELECT * FROM clients WHERE api_key = %s"
|
| 147 |
+
cursor.execute(query, (api_key,))
|
| 148 |
+
client = cursor.fetchone()
|
| 149 |
+
|
| 150 |
+
return client
|
| 151 |
+
except Exception as e:
|
| 152 |
+
print(f"Error validating API key: {e}")
|
| 153 |
+
# Fallback to in-memory storage
|
| 154 |
+
if 'in_memory_db' in globals():
|
| 155 |
+
for client_id, client in in_memory_db["clients"].items():
|
| 156 |
+
if client["api_key"] == api_key:
|
| 157 |
+
return client
|
| 158 |
+
return None
|
| 159 |
+
finally:
|
| 160 |
+
if 'cursor' in locals():
|
| 161 |
+
cursor.close()
|
| 162 |
+
if 'conn' in locals():
|
| 163 |
+
conn.close()
|
| 164 |
+
|
| 165 |
+
# Voice Processing Functions
|
| 166 |
+
def transcribe_audio(audio_array, sample_rate):
|
| 167 |
+
"""Transcribe audio using Whisper"""
|
| 168 |
+
# Convert audio array to float32 if needed
|
| 169 |
+
if audio_array.dtype != np.float32:
|
| 170 |
+
audio_array = audio_array.astype(np.float32) / 32768.0 # Normalize 16-bit PCM
|
| 171 |
+
|
| 172 |
+
# Get temporary file
|
| 173 |
+
with tempfile.NamedTemporaryFile(suffix=".wav", delete=False) as temp_file:
|
| 174 |
+
filename = temp_file.name
|
| 175 |
+
|
| 176 |
+
# Convert and save audio
|
| 177 |
+
audio_segment = AudioSegment(
|
| 178 |
+
audio_array.tobytes(),
|
| 179 |
+
frame_rate=sample_rate,
|
| 180 |
+
sample_width=audio_array.dtype.itemsize,
|
| 181 |
+
channels=1
|
| 182 |
+
)
|
| 183 |
+
audio_segment.export(filename, format="wav")
|
| 184 |
+
|
| 185 |
+
# Transcribe with Whisper
|
| 186 |
+
result = asr_model.transcribe(filename)
|
| 187 |
+
|
| 188 |
+
# Clean up
|
| 189 |
+
os.unlink(filename)
|
| 190 |
+
|
| 191 |
+
return result["text"]
|
| 192 |
+
|
| 193 |
+
def generate_response(text):
|
| 194 |
+
"""Generate a response using the NLU model"""
|
| 195 |
+
inputs = tokenizer(text, return_tensors="pt")
|
| 196 |
+
|
| 197 |
+
# Generate a response
|
| 198 |
+
with torch.no_grad():
|
| 199 |
+
outputs = nlu_model.generate(
|
| 200 |
+
inputs["input_ids"],
|
| 201 |
+
max_length=100,
|
| 202 |
+
num_return_sequences=1,
|
| 203 |
+
temperature=0.7,
|
| 204 |
+
top_k=50,
|
| 205 |
+
top_p=0.95,
|
| 206 |
+
pad_token_id=tokenizer.eos_token_id
|
| 207 |
+
)
|
| 208 |
+
|
| 209 |
+
response = tokenizer.decode(outputs[0], skip_special_tokens=True)
|
| 210 |
+
return response
|
| 211 |
+
|
| 212 |
+
def log_conversation(client_id, caller_id, transcript):
|
| 213 |
+
"""Log a conversation to the database"""
|
| 214 |
+
try:
|
| 215 |
+
conn = cnx_pool.get_connection()
|
| 216 |
+
cursor = conn.cursor()
|
| 217 |
+
|
| 218 |
+
query = """
|
| 219 |
+
INSERT INTO conversations (client_id, caller_id, transcript)
|
| 220 |
+
VALUES (%s, %s, %s)
|
| 221 |
+
"""
|
| 222 |
+
cursor.execute(query, (client_id, caller_id, json.dumps(transcript)))
|
| 223 |
+
conn.commit()
|
| 224 |
+
|
| 225 |
+
return True
|
| 226 |
+
except Exception as e:
|
| 227 |
+
print(f"Error logging conversation: {e}")
|
| 228 |
+
# Fallback to in-memory storage
|
| 229 |
+
if 'in_memory_db' in globals():
|
| 230 |
+
conv_id = str(uuid.uuid4())
|
| 231 |
+
in_memory_db["conversations"][conv_id] = {
|
| 232 |
+
"client_id": client_id,
|
| 233 |
+
"caller_id": caller_id,
|
| 234 |
+
"start_time": datetime.datetime.now().isoformat(),
|
| 235 |
+
"transcript": transcript
|
| 236 |
+
}
|
| 237 |
+
return False
|
| 238 |
+
finally:
|
| 239 |
+
if 'cursor' in locals():
|
| 240 |
+
cursor.close()
|
| 241 |
+
if 'conn' in locals():
|
| 242 |
+
conn.close()
|
| 243 |
+
|
| 244 |
+
# Voice Bot processing function
|
| 245 |
+
def process_voice_interaction(audio, api_key, caller_id="unknown"):
|
| 246 |
+
"""Process a voice interaction with the bot"""
|
| 247 |
+
# Validate API key
|
| 248 |
+
client = validate_api_key(api_key)
|
| 249 |
+
if not client:
|
| 250 |
+
return {"error": "Invalid API key"}
|
| 251 |
+
|
| 252 |
+
# Process the audio
|
| 253 |
+
try:
|
| 254 |
+
transcription = transcribe_audio(audio[0], audio[1])
|
| 255 |
+
response_text = generate_response(transcription)
|
| 256 |
+
|
| 257 |
+
# Log the conversation
|
| 258 |
+
transcript = {
|
| 259 |
+
"timestamp": time.time(),
|
| 260 |
+
"caller_id": caller_id,
|
| 261 |
+
"user_input": transcription,
|
| 262 |
+
"bot_response": response_text
|
| 263 |
+
}
|
| 264 |
+
|
| 265 |
+
log_conversation(client["id"], caller_id, transcript)
|
| 266 |
+
|
| 267 |
+
return {
|
| 268 |
+
"success": True,
|
| 269 |
+
"transcription": transcription,
|
| 270 |
+
"response": response_text
|
| 271 |
+
}
|
| 272 |
+
except Exception as e:
|
| 273 |
+
print(f"Error processing voice interaction: {e}")
|
| 274 |
+
return {"error": str(e)}
|
| 275 |
+
|
| 276 |
+
# Admin functions
|
| 277 |
+
def admin_create_client(name, email, phone, pbx_type):
|
| 278 |
+
"""Admin interface to create a client"""
|
| 279 |
+
if not name or not email:
|
| 280 |
+
return {"error": "Name and email are required"}
|
| 281 |
+
|
| 282 |
+
result = create_client(name, email, phone, pbx_type)
|
| 283 |
+
if result["success"]:
|
| 284 |
+
return {"success": True, "message": f"Client created with API key: {result['api_key']}"}
|
| 285 |
+
else:
|
| 286 |
+
return {"error": result.get("error", "Unknown error")}
|
| 287 |
+
|
| 288 |
+
def admin_get_clients():
|
| 289 |
+
"""Admin interface to get all clients"""
|
| 290 |
+
try:
|
| 291 |
+
conn = cnx_pool.get_connection()
|
| 292 |
+
cursor = conn.cursor(dictionary=True)
|
| 293 |
+
|
| 294 |
+
query = "SELECT id, name, email, phone, pbx_type, created_at FROM clients"
|
| 295 |
+
cursor.execute(query)
|
| 296 |
+
clients = cursor.fetchall()
|
| 297 |
+
|
| 298 |
+
return {"success": True, "clients": clients}
|
| 299 |
+
except Exception as e:
|
| 300 |
+
print(f"Error getting clients: {e}")
|
| 301 |
+
# Fallback to in-memory
|
| 302 |
+
if 'in_memory_db' in globals():
|
| 303 |
+
return {"success": True, "clients": list(in_memory_db["clients"].values())}
|
| 304 |
+
return {"error": str(e)}
|
| 305 |
+
finally:
|
| 306 |
+
if 'cursor' in locals():
|
| 307 |
+
cursor.close()
|
| 308 |
+
if 'conn' in locals():
|
| 309 |
+
conn.close()
|
| 310 |
+
|
| 311 |
+
def admin_get_conversations():
|
| 312 |
+
"""Admin interface to get all conversations"""
|
| 313 |
+
try:
|
| 314 |
+
conn = cnx_pool.get_connection()
|
| 315 |
+
cursor = conn.cursor(dictionary=True)
|
| 316 |
+
|
| 317 |
+
query = """
|
| 318 |
+
SELECT c.id, cl.name as client_name, c.caller_id, c.start_time, c.end_time, c.transcript
|
| 319 |
+
FROM conversations c
|
| 320 |
+
JOIN clients cl ON c.client_id = cl.id
|
| 321 |
+
ORDER BY c.start_time DESC
|
| 322 |
+
LIMIT 100
|
| 323 |
+
"""
|
| 324 |
+
cursor.execute(query)
|
| 325 |
+
conversations = cursor.fetchall()
|
| 326 |
+
|
| 327 |
+
# Parse transcript JSON
|
| 328 |
+
for conv in conversations:
|
| 329 |
+
if conv["transcript"]:
|
| 330 |
+
try:
|
| 331 |
+
conv["transcript"] = json.loads(conv["transcript"])
|
| 332 |
+
except:
|
| 333 |
+
pass
|
| 334 |
+
|
| 335 |
+
return {"success": True, "conversations": conversations}
|
| 336 |
+
except Exception as e:
|
| 337 |
+
print(f"Error getting conversations: {e}")
|
| 338 |
+
# Fallback to in-memory
|
| 339 |
+
if 'in_memory_db' in globals():
|
| 340 |
+
return {"success": True, "conversations": list(in_memory_db["conversations"].values())}
|
| 341 |
+
return {"error": str(e)}
|
| 342 |
+
finally:
|
| 343 |
+
if 'cursor' in locals():
|
| 344 |
+
cursor.close()
|
| 345 |
+
if 'conn' in locals():
|
| 346 |
+
conn.close()
|
| 347 |
+
|
| 348 |
+
# Gradio Interface
|
| 349 |
+
def build_gradio_interface():
|
| 350 |
+
# Admin section
|
| 351 |
+
with gr.Blocks() as admin_interface:
|
| 352 |
+
gr.Markdown("# Voice Bot Admin Dashboard")
|
| 353 |
+
|
| 354 |
+
with gr.Tab("Create Client"):
|
| 355 |
+
with gr.Row():
|
| 356 |
+
client_name = gr.Textbox(label="Client Name")
|
| 357 |
+
client_email = gr.Textbox(label="Email")
|
| 358 |
+
with gr.Row():
|
| 359 |
+
client_phone = gr.Textbox(label="Phone Number")
|
| 360 |
+
client_pbx = gr.Dropdown(label="PBX Type", choices=["Asterisk", "FreeSwitch", "3CX", "Nextiva", "Other"])
|
| 361 |
+
create_btn = gr.Button("Create Client")
|
| 362 |
+
create_output = gr.JSON(label="Result")
|
| 363 |
+
|
| 364 |
+
create_btn.click(
|
| 365 |
+
admin_create_client,
|
| 366 |
+
inputs=[client_name, client_email, client_phone, client_pbx],
|
| 367 |
+
outputs=create_output
|
| 368 |
+
)
|
| 369 |
+
|
| 370 |
+
with gr.Tab("View Clients"):
|
| 371 |
+
refresh_clients_btn = gr.Button("Refresh Client List")
|
| 372 |
+
clients_output = gr.JSON(label="Clients")
|
| 373 |
+
|
| 374 |
+
refresh_clients_btn.click(
|
| 375 |
+
admin_get_clients,
|
| 376 |
+
inputs=[],
|
| 377 |
+
outputs=clients_output
|
| 378 |
+
)
|
| 379 |
+
|
| 380 |
+
with gr.Tab("View Conversations"):
|
| 381 |
+
refresh_convs_btn = gr.Button("Refresh Conversations")
|
| 382 |
+
convs_output = gr.JSON(label="Recent Conversations")
|
| 383 |
+
|
| 384 |
+
refresh_convs_btn.click(
|
| 385 |
+
admin_get_conversations,
|
| 386 |
+
inputs=[],
|
| 387 |
+
outputs=convs_output
|
| 388 |
+
)
|
| 389 |
+
|
| 390 |
+
# Test interface for voice bot API
|
| 391 |
+
with gr.Blocks() as test_interface:
|
| 392 |
+
gr.Markdown("# Voice Bot Test Interface")
|
| 393 |
+
|
| 394 |
+
with gr.Row():
|
| 395 |
+
api_key_input = gr.Textbox(label="API Key")
|
| 396 |
+
caller_id_input = gr.Textbox(label="Caller ID (optional)", value="test_caller")
|
| 397 |
+
|
| 398 |
+
audio_input = gr.Audio(label="Speak", type="numpy", source="microphone")
|
| 399 |
+
test_btn = gr.Button("Process Audio")
|
| 400 |
+
|
| 401 |
+
output_json = gr.JSON(label="Result")
|
| 402 |
+
|
| 403 |
+
test_btn.click(
|
| 404 |
+
process_voice_interaction,
|
| 405 |
+
inputs=[audio_input, api_key_input, caller_id_input],
|
| 406 |
+
outputs=output_json
|
| 407 |
+
)
|
| 408 |
+
|
| 409 |
+
# Create a tabbed interface
|
| 410 |
+
demo = gr.TabbedInterface(
|
| 411 |
+
[admin_interface, test_interface],
|
| 412 |
+
["Admin Dashboard", "Test Interface"]
|
| 413 |
+
)
|
| 414 |
+
|
| 415 |
+
return demo
|
| 416 |
+
|
| 417 |
+
# Create and launch the interface
|
| 418 |
+
interface = build_gradio_interface()
|
| 419 |
+
|
| 420 |
+
# Launch for Hugging Face Spaces
|
| 421 |
+
interface.launch()
|