feat: added email to check user identification

src/models.py

@@ -16,6 +16,8 @@ class ExtractedTicket(TypedDict):
     title: str | None = None
     ticket_num: int | None = None
     ticket_description: str | None = None
+    ticket_type_name: str | None = None 
+    ticket_type_code: str | None = None 
 
 
 class TicketState(TypedDict):

src/nodes/identify_user.py

@@ -25,7 +25,8 @@ def identify_user(state: TicketState):
             if (
                 (has_name_info and
                  (user_info.get("first_name") or "").lower() == first_name and
-                 (user_info.get("last_name") or "").lower() == last_name)
+                 (user_info.get("last_name") or "").lower() == last_name and 
+                 (user_info.get("email") or "").lower() == email)
                 or
                 (has_contract_number and
                  (user_info.get("contract_number") or "").strip() == contract_number)