knowledge_base/guidelines/crisis_protocols.json

{
    "suicide_risk": {
        "severity_levels": {
            "low": {
                "indicators": [
                    "Passing thoughts of death",
                    "No specific plan",
                    "Some protective factors"
                ],
                "response": "Provide support and resources"
            },
            "medium": {
                "indicators": [
                    "Frequent thoughts of death",
                    "Vague plans",
                    "Some risk factors present"
                ],
                "response": "Immediate counseling referral"
            },
            "high": {
                "indicators": [
                    "Specific suicide plan",
                    "Access to means",
                    "Multiple risk factors"
                ],
                "response": "Emergency services contact"
            }
        },
        "immediate_actions": [
            "Express concern and care",
            "Assess immediate safety",
            "Connect with emergency services if needed"
        ]
    },
    "panic_attack": {
        "symptoms": [
            "Rapid heartbeat",
            "Difficulty breathing",
            "Feeling of doom"
        ],
        "interventions": [
            "Grounding techniques",
            "Breathing exercises",
            "Reassurance and support"
        ]
    },
    "emergency_contacts": {
        "emergency_services": "911",
        "crisis_hotline": "988",
        "text_line": "741741",
        "poison_control": "1-800-222-1222"
    },
    "escalation_procedures": {
        "initial": {
            "actions": [
                "Assess immediate risk",
                "Establish rapport",
                "Identify support resources"
            ]
        },
        "elevated": {
            "actions": [
                "Increase monitoring",
                "Contact support system",
                "Prepare for potential escalation"
            ]
        },
        "emergency": {
            "actions": [
                "Contact emergency services",
                "Stay engaged with user",
                "Document all interactions"
            ]
        }
    }
}