Create question_support_loader

question_support_loader

@@ -0,0 +1,58 @@
+from __future__ import annotations
+
+import json
+from pathlib import Path
+from typing import Any, Dict, Optional
+
+
+BASE_DIR = Path(__file__).resolve().parent
+DATA_DIR = BASE_DIR / "data"
+QUESTION_SUPPORT_PATH = DATA_DIR / "question_support_bank.jsonl"
+
+
+class QuestionSupportBank:
+    def __init__(self, path: Path | None = None):
+        self.path = path or QUESTION_SUPPORT_PATH
+        self._by_id: Dict[str, Dict[str, Any]] = {}
+        self._loaded = False
+
+    def load(self) -> None:
+        self._by_id = {}
+
+        if not self.path.exists():
+            self._loaded = True
+            return
+
+        with self.path.open("r", encoding="utf-8") as f:
+            for line_number, line in enumerate(f, start=1):
+                line = line.strip()
+                if not line:
+                    continue
+
+                try:
+                    row = json.loads(line)
+                except json.JSONDecodeError as e:
+                    print(f"[QuestionSupportBank] Bad JSON on line {line_number}: {e}")
+                    continue
+
+                question_id = str(row.get("question_id", "")).strip()
+                if not question_id:
+                    print(f"[QuestionSupportBank] Missing question_id on line {line_number}")
+                    continue
+
+                self._by_id[question_id] = row
+
+        self._loaded = True
+        print(f"[QuestionSupportBank] Loaded {len(self._by_id)} support entries.")
+
+    def get(self, question_id: Optional[str]) -> Optional[Dict[str, Any]]:
+        if not self._loaded:
+            self.load()
+
+        if not question_id:
+            return None
+
+        return self._by_id.get(str(question_id).strip())
+
+
+question_support_bank = QuestionSupportBank()