| {"cut": {"theta": {"en": 0.91, "hi_deva": 0.91, "hi_rom": 0.94}, "tau": {"en": 0.5, "hi_deva": 0.1, "hi_rom": 0.05}}, "rows": [{"q": "I forgot my password, how can I reset it?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.985, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "What's the process for resetting my account password?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.976, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "Can you help me set a new password for my account?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.976, "v": 0.964, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "Where do I go to reset a forgotten password?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.985, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "What's my username? I can't remember it.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.977, "v": 0.832, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "How can I recover my account username?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.966, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "I don't remember what username I signed up with.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.971, "v": 0.447, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "Is there a way to look up my username using my email?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I verify my email address?", "sim": 0.938, "v": 0.239, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the account settings or profile section, and there you will see an option to verify your email. Click on it and follow the instructions to verify.", "cat": "account"}, {"q": "I'm unable to sign in even with the correct password.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.952, "v": 0.521, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "Login isn't working for me right now.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.958, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "Every time I try to log in, it fails.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.966, "v": 0.499, "reuse": false, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "I keep getting an error when signing into my account.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I'm getting an error message I don't understand.", "sim": 0.925, "v": 0.707, "reuse": true, "ok": false, "right": false, "ans": "Please go to your account settings and check if there are any updates needed. If the error persists, contact customer support for further assistance.", "cat": "account"}, {"q": "I want to update the phone number linked to my account.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.961, "v": 0.881, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "Can I change the mobile number associated with my profile?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.985, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "How do I switch to a new phone number on my account?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.984, "v": 0.972, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "I need to update my registered contact number.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.908, "v": 0.855, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "I need to correct my name in my account details.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.943, "v": 0.724, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "Can I edit the name shown on my profile?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.977, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "How do I change my display name?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.903, "v": 0.653, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "My name is spelled wrong, how do I fix it?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.837, "v": 0.091, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "I want to bring back my account that I deactivated earlier.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.973, "v": 0.986, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "Can I restore my old account?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.915, "v": 0.451, "reuse": false, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "How do I undo the deactivation of my profile?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.977, "v": 0.066, "reuse": false, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "My account was deactivated, how do I start using it again?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.969, "v": 0.992, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "I want to remove a linked bank account from my profile.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.984, "v": 0.987, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "How do I delete my saved bank details?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.933, "v": 0.172, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "Can I disconnect my bank account from the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.978, "v": 0.15, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "How do I stop a bank account from being linked to my profile?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.969, "v": 0.99, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "Where do I add security questions to my account?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.983, "v": 0.99, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "I want to set up a backup verification question.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I enable two-factor authentication?", "sim": 0.85, "v": 0.261, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and enable two-factor authentication there.", "cat": "account"}, {"q": "How do I choose my security question and answer?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.966, "v": 0.987, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "Can I add security questions for account recovery?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.92, "v": 0.571, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "I don't remember what I set as my security answer.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.965, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "My security question answer isn't being accepted.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.945, "v": 0.707, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "Can I reset or change my security question?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.942, "v": 0.672, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "I'm stuck because I can't recall my security answer.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.97, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "My invoice shows a different amount than what I paid.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.983, "v": 0.506, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "There's a mismatch between what I was charged and my invoice.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.975, "v": 0.5, "reuse": false, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "The total on my bill doesn't match my order.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.968, "v": 0.485, "reuse": false, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "Why does my invoice show an incorrect price?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.974, "v": 0.504, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "I want to delete a card from my saved payment options.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.976, "v": 0.987, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "How can I remove an old payment method?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.977, "v": 0.728, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "Can I delete a saved card from my account?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.947, "v": 0.6, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "Where do I go to remove a payment option?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.968, "v": 0.493, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "The UPI transaction didn't complete.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.967, "v": 0.863, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "My payment through UPI didn't go through.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.981, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "UPI payment shows as failed even though I approved it.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.97, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "Why did my UPI transfer fail during checkout?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.968, "v": 0.499, "reuse": false, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "I can't find the UPI option at checkout.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.929, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "Why is UPI not available as a payment method?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.975, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "The UPI button is missing on the payment page.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.967, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "UPI isn't loading when I try to pay.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.963, "v": 0.518, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "Where can I see how much money is in my wallet?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.981, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "What's my current wallet balance?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.975, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "How do I view my wallet amount?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.991, "v": 0.504, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "Can you tell me how to check my in-app wallet balance?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.986, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "The coupon code I entered isn't working.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.972, "v": 0.501, "reuse": true, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "Why won't my discount code apply at checkout?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.955, "v": 0.492, "reuse": false, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "I'm getting an error when I try to use a promo code.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.96, "v": 0.476, "reuse": false, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "My discount isn't showing up after applying the code.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.964, "v": 0.475, "reuse": false, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "I need to change the billing address on my account.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.985, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "Can I edit the address used for invoices?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.935, "v": 0.284, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "How do I correct my billing address?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.981, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "Where do I update the address linked to my payments?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.968, "v": 0.477, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "Can I get a tax invoice with GST details for my order?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.984, "v": 0.508, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "I need a GST-compliant bill for my business.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.955, "v": 0.16, "reuse": false, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "How do I request an invoice with my GST number?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.988, "v": 0.568, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "Does this order come with a GST invoice?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.986, "v": 0.488, "reuse": false, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "How do I download a receipt for my payment?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.988, "v": 0.911, "reuse": true, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "I need proof of payment for my order.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.945, "v": 0.03, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "Can you send me a receipt for the transaction?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.961, "v": 0.314, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "Where do I view past payment receipts?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.925, "v": 0.626, "reuse": true, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "The automatic payment for my subscription didn't go through.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.932, "v": 0.428, "reuse": false, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "My scheduled auto-debit was declined.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.974, "v": 0.51, "reuse": true, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "Why did my auto-payment fail this month?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.917, "v": 0.476, "reuse": false, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "The recurring payment from my account didn't process.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My card was declined during payment.", "sim": 0.922, "v": 0.274, "reuse": false, "ok": true, "right": false, "ans": "Check your card details for any errors, then try again. If still declined, contact your bank for further assistance.", "cat": "billing"}, {"q": "I want to change the date my order is delivered.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.961, "v": 0.507, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "Can delivery be postponed to a later date?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.959, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "How do I pick a different delivery day?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.963, "v": 0.474, "reuse": false, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "Is it possible to delay my delivery by a few days?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My order is delayed, when will it arrive?", "sim": 0.935, "v": 0.502, "reuse": true, "ok": false, "right": false, "ans": "Please check your order status on the app or website for the latest update. If it's still delayed, contact customer support for further assistance.", "cat": "orders"}, {"q": "The app says my package was delivered, but it's not here.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.96, "v": 0.546, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "Tracking shows 'delivered' though I never got the item.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.986, "v": 0.844, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "I never received my order even though it's marked as delivered.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.984, "v": 0.992, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "My delivery status says complete but nothing arrived.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.986, "v": 0.485, "reuse": false, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "The product I got isn't what I ordered.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.97, "v": 0.992, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "I was sent a different item than what I purchased.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.962, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "This isn't the item I ordered, can you fix this?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.959, "v": 0.509, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "My package contains the wrong product.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.97, "v": 0.504, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "My product arrived broken.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.96, "v": 0.703, "reuse": true, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "The item I got is defective, what should I do?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.93, "v": 0.887, "reuse": true, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "My order came damaged during shipping.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.967, "v": 0.509, "reuse": true, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "The product I received doesn't work, it's torn.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.946, "v": 0.703, "reuse": true, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "My order is already out for delivery, can I still cancel it?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.951, "v": 0.507, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "Is it possible to cancel after the item has been shipped?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.969, "v": 0.507, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "I want to cancel but the order status shows shipped already.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I cancelled my order but haven't received a refund.", "sim": 0.928, "v": 0.509, "reuse": true, "ok": false, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "orders"}, {"q": "Can I stop a delivery that's already on its way?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.88, "v": 0.489, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "I want to change the items in my order after checkout.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.961, "v": 0.385, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "Can I edit my order to add another item?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.956, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "How do I remove one product from an order I already placed?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.91, "v": 0.948, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "Is it possible to modify my order before it ships?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.933, "v": 0.13, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "I placed an order but never received a confirmation email.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.968, "v": 0.992, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "There's no confirmation message for my recent purchase.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.948, "v": 0.827, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "How do I know if my order actually went through?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What is the status of my order?", "sim": 0.968, "v": 0.452, "reuse": false, "ok": true, "right": false, "ans": "Please go to your order history section in the app to check the status of your order.", "cat": "orders"}, {"q": "I didn't get an SMS or email confirming my order.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.967, "v": 0.506, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "I placed two orders, can they arrive in one shipment?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.969, "v": 0.504, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "Can you combine my orders into a single delivery?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.975, "v": 0.547, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "Is it possible to merge multiple orders for shipping?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.954, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "I'd like both my orders delivered at the same time.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.96, "v": 0.5, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "I missed the delivery, when will it be attempted again?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My order is delayed, when will it arrive?", "sim": 0.952, "v": 0.397, "reuse": false, "ok": true, "right": false, "ans": "Please check your order status on the app or website for the latest update. If it's still delayed, contact customer support for further assistance.", "cat": "orders"}, {"q": "The courier came while I was out, what happens now?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Delivery was attempted but I wasn't available.", "sim": 0.936, "v": 0.115, "reuse": false, "ok": true, "right": true, "ans": "Send a new delivery request through the app or call customer support to reschedule.", "cat": "orders"}, {"q": "Delivery failed because no one was home.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Delivery was attempted but I wasn't available.", "sim": 0.938, "v": 0.496, "reuse": false, "ok": true, "right": true, "ans": "Send a new delivery request through the app or call customer support to reschedule.", "cat": "orders"}, {"q": "Will there be another delivery attempt for my order?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I schedule a pickup for my return?", "sim": 0.931, "v": 0.014, "reuse": false, "ok": true, "right": false, "ans": "Log into your ShopKart account, go to your order history, find the return order, and select the pickup option.", "cat": "orders"}, {"q": "What's the minimum order value for free delivery?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.943, "v": 0.492, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "Is there a way to avoid paying shipping charges?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why was I charged for shipping?", "sim": 0.964, "v": 0.496, "reuse": false, "ok": true, "right": false, "ans": "You might have accidentally added items to your cart and checked out without removing them. Please check your order history for more details.", "cat": "orders"}, {"q": "How much do I need to spend to get free shipping?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.968, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "Do certain orders come with free delivery?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.96, "v": 0.208, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "Is gift wrapping available for this purchase?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.977, "v": 0.987, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "How do I add gift wrap to my order?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.972, "v": 0.962, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "Can this item be wrapped as a gift before shipping?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.966, "v": 0.929, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "Do you offer a gift packaging option at checkout?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.973, "v": 0.036, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "I want to send back a product I ordered.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.973, "v": 0.413, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "How do I start a return for my order?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.973, "v": 0.487, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "Where do I request a return for an item?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.976, "v": 0.497, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "Can you walk me through returning a product?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.946, "v": 0.452, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "My return got declined, what's the reason?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.988, "v": 0.981, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "Why isn't my return being accepted?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.978, "v": 0.548, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "The return I requested was denied, can you explain why?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.99, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "My return request status shows rejected.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.987, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "I received a smaller refund than the amount I originally paid.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.989, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "Why is my refund short of the full order value?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.957, "v": 0.384, "reuse": false, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "The refund doesn't match what I actually spent.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.974, "v": 0.507, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "I was refunded less money than expected.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.983, "v": 0.613, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "I was refunded only part of my order amount.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.981, "v": 0.921, "reuse": true, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "Why wasn't my full order value refunded?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.943, "v": 0.387, "reuse": false, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "My refund came through, but it's not the complete amount.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.942, "v": 0.488, "reuse": false, "ok": true, "right": false, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "Only a portion of my payment was returned to me.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.97, "v": 0.528, "reuse": true, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "Is a return reason mandatory when I submit a request?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.963, "v": 0.97, "reuse": true, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "Do I have to explain why I'm returning the product?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.963, "v": 0.508, "reuse": true, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "Can I return something without stating a reason?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.957, "v": 0.987, "reuse": true, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "What reasons are accepted for a return request?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.962, "v": 0.746, "reuse": true, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "When will my exchanged product be delivered?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.944, "v": 0.984, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "What's the expected delivery time for my replacement?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.982, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "How many days until I get the new item after an exchange?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.927, "v": 0.814, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "When should I expect the replacement to arrive?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.974, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "I want to withdraw a return request I made earlier.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.983, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "Can I undo my return request before pickup?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.957, "v": 0.225, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "I changed my mind, how do I cancel my return?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.972, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "How do I stop a return that's already in progress?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.967, "v": 0.661, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "The app update keeps failing on my phone.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.96, "v": 0.659, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "I can't seem to install the latest app update.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.961, "v": 0.601, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "The update is stuck and won't complete.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.958, "v": 0.791, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "Why does the app update keep getting an error?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.959, "v": 0.416, "reuse": false, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "One of the app's features isn't behaving correctly.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.97, "v": 0.507, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "This particular option in the app doesn't seem to work.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.918, "v": 0.508, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "A feature I usually use has stopped working properly.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.981, "v": 0.506, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "Something in the app isn't functioning the way it should.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.978, "v": 0.506, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "Where do I manage which notifications I receive?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.968, "v": 0.074, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "How can I customize my alert settings?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.957, "v": 0.45, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "I want to turn off certain types of notifications.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I'm getting too many notifications, how do I reduce them?", "sim": 0.973, "v": 0.353, "reuse": false, "ok": true, "right": false, "ans": "Go to your app settings, find the notifications section, and turn off the ones you don't need.", "cat": "technical"}, {"q": "Where are the notification settings in the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.968, "v": 0.025, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "Why is the app asking for permission to my camera or contacts?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why does the app need access to my contacts/location?", "sim": 0.872, "v": 0.989, "reuse": false, "ok": true, "right": true, "ans": "App needs this to suggest contacts who might be interested in the product and to show location-based deals.", "cat": "technical"}, {"q": "What does the app do with the location access I gave it?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.931, "v": 0.972, "reuse": true, "ok": false, "right": false, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "Do I have to allow all the permissions the app is asking for?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Someone accessed my account without my permission.", "sim": 0.858, "v": 0.024, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support immediately and change your password.", "cat": "technical"}, {"q": "Why does this app request so many permissions?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Someone accessed my account without my permission.", "sim": 0.883, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support immediately and change your password.", "cat": "technical"}, {"q": "My current location shows wrong on the app.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.978, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "The app can't find my location even with GPS on.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.918, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "Location detection isn't working properly in the app.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.969, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "Why does the app show the wrong city or address for me?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.907, "v": 0.464, "reuse": false, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "Does the app work offline?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.889, "v": 0.149, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "Is there an offline mode available?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.882, "v": 0.011, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "Can I browse the app without Wi-Fi or mobile data?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.962, "v": 0.529, "reuse": true, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "What features work when I'm not connected to the internet?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.958, "v": 0.531, "reuse": true, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "The app is taking up a lot of space on my device.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.954, "v": 0.988, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "How do I reduce the storage the app uses?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.958, "v": 0.627, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "Why has the app's size grown so much recently?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.89, "v": 0.023, "reuse": false, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "The app is using too much memory on my phone.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.976, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "Is there a dark theme option in the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.921, "v": 0.593, "reuse": true, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "How do I switch the app to dark mode?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.983, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "Can I change the app's appearance to a darker color scheme?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.854, "v": 0.056, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "Where do I turn on night mode in the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.855, "v": 0.546, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "Can I switch the app to Hindi instead of English?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.91, "v": 0.698, "reuse": false, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "Where do I change the display language of the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.99, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "How do I set my preferred language in the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.979, "v": 0.513, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "Is there an option to use the app in a different language?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.983, "v": 0.509, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "Where do I clear cached data for the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.984, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "How can I free up space by clearing the app cache?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.982, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "Is there a way to reset the app's stored data?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I update my saved card details?", "sim": 0.891, "v": 0.023, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile settings, find the payment method section, and update your card details there.", "cat": "technical"}, {"q": "How do I clear temporary files stored by the app?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.864, "v": 0.374, "reuse": false, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "What are the different membership plans available?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.979, "v": 0.375, "reuse": false, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "Can you list the subscription options I can choose from?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.951, "v": 0.512, "reuse": true, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "What plans can I subscribe to?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.971, "v": 0.509, "reuse": true, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "What subscription tiers does this app have?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.935, "v": 0.132, "reuse": false, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "How do I sign up for a subscription?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.973, "v": 0.523, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "Where do I go to start a membership plan?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.98, "v": 0.085, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "Can you guide me through subscribing?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.958, "v": 0.432, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "How do I activate a subscription on my account?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.964, "v": 0.15, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "I want to stop my subscription from renewing automatically.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.979, "v": 0.986, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "How do I switch off auto-renew for my plan?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Is my subscription set to auto-renew?", "sim": 0.977, "v": 0.995, "reuse": true, "ok": false, "right": false, "ans": "To check if your subscription auto-renews, go to your account settings and look for the subscription details there.", "cat": "subscription"}, {"q": "Can I disable automatic billing for my subscription?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I was charged for auto-renewal that I didn't want.", "sim": 0.886, "v": 0.024, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support immediately and explain the situation. They will help you cancel the auto-renewal.", "cat": "subscription"}, {"q": "Where do I turn off the auto-renewal setting?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.992, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "My trial converted to a paid plan and I got billed.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.949, "v": 0.419, "reuse": false, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "I didn't cancel in time and now I've been charged for the subscription.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "My payment failed but the amount was deducted.", "sim": 0.949, "v": 0.478, "reuse": false, "ok": true, "right": false, "ans": "Please check your payment details for any errors. If it's still showing as deducted, contact your bank for further assistance.", "cat": "subscription"}, {"q": "Why was I charged once my free trial period was over?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.994, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "The trial ended and I was automatically billed for the plan.", "lang": "en", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.929, "v": 0.955, "reuse": true, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "What perks come with the premium plan?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.906, "v": 0.451, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "What do I get access to as a subscriber?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.944, "v": 0.502, "reuse": true, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "Can you list the features included in this plan?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.935, "v": 0.025, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "What's included with my membership?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.956, "v": 0.17, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "How do I buy a subscription as a gift for someone?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.964, "v": 0.99, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "Is there an option to gift a membership plan?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.952, "v": 0.804, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "Can I purchase a subscription for a friend or family member?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I share my subscription with family members?", "sim": 0.93, "v": 0.994, "reuse": true, "ok": false, "right": false, "ans": "Yes, you can share your subscription with family members. Just contact customer support and provide your details.", "cat": "subscription"}, {"q": "How do I send someone a subscription gift?", "lang": "en", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.95, "v": 0.989, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "password bhool gaya hoon, kaise reset karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.988, "v": 0.509, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "account ka password reset karne ka process kya hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.982, "v": 0.549, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "naya password set karne mein help kar sakte ho kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.979, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "bhoole hue password ko reset karne ke liye kahan jaana padega?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.985, "v": 0.502, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "mera username kya tha yaar, yaad nahi aa raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.956, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "account ka username kaise recover karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.964, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "yaad nahi kis username se sign up kiya tha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I delete my account?", "sim": 0.911, "v": 0.153, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to settings, find the option to delete account, confirm and follow the instructions.", "cat": "account"}, {"q": "email se username pata karne ka koi tarika hai kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I verify my email address?", "sim": 0.906, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the account settings or profile section, and there you will see an option to verify your email. Click on it and follow the instructions to verify.", "cat": "account"}, {"q": "sahi password dalne ke baad bhi sign in nahi ho raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.942, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "abhi login work hi nahi kar raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.951, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "jab bhi login try karta hoon fail ho jata hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.952, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "sign in karte time baar baar error aa raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.909, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "account se linked phone number update karna hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.967, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "profile ka mobile number change kar sakta hoon?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.983, "v": 0.598, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "account pe naya number kaise switch karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.94, "v": 0.01, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "registered contact number update karna hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.906, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "account details mein naam correct karna hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.944, "v": 0.409, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "profile pe dikh raha naam edit kar sakta hoon kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.963, "v": 0.497, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "display name kaise change karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.875, "v": 0.385, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "naam galat spell hua hai, kaise fix karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.826, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "pehle jo account deactivate kiya tha wo wapas lana hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.971, "v": 0.497, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "purana account restore kar sakta hoon kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.903, "v": 0.013, "reuse": false, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "profile ki deactivation kaise undo karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.948, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "account deactivate ho gaya tha, dobara use kaise karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.974, "v": 0.499, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "profile se linked bank account hatana hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.979, "v": 0.499, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "saved bank details kaise delete karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.931, "v": 0.022, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "app se bank account disconnect kar sakta hoon kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.977, "v": 0.479, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "profile se bank account link hone se kaise roku?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.975, "v": 0.512, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "account mein security questions kahan add karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.986, "v": 0.511, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "ek backup verification question set karna hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I enable two-factor authentication?", "sim": 0.836, "v": 0.015, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and enable two-factor authentication there.", "cat": "account"}, {"q": "security question aur answer kaise choose karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.945, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "account recovery ke liye security questions add kar sakta hoon kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.935, "v": 0.496, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "yaad nahi security answer mein kya set kiya tha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.941, "v": 0.518, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "security question ka answer accept nahi ho raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.942, "v": 0.507, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "security question reset ya change kar sakta hoon kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.937, "v": 0.013, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "phas gaya hoon kyunki security answer yaad nahi aa raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.945, "v": 0.5, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "mere invoice mein jo amount dikh raha hai wo maine pay kiye amount se alag hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.975, "v": 0.343, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "mujhse jo charge hua aur invoice mein jo likha hai, usme mismatch hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.969, "v": 0.349, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "mere bill ka total mere order se match nahi kar raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.948, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "mere invoice mein galat price kyun dikh raha hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.957, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "mujhe apne saved payment options se ek card delete karna hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.971, "v": 0.739, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "main purana payment method kaise hataun?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.969, "v": 0.494, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "kya main apne account se ek saved card delete kar sakta hoon?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.941, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "payment option remove karne ke liye mujhe kahan jana hoga?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.961, "v": 0.01, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "UPI transaction complete nahi hua.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.965, "v": 0.015, "reuse": false, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "UPI se mera payment gaya nahi.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.967, "v": 0.098, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "maine approve kiya phir bhi UPI payment failed dikha raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.981, "v": 0.968, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "checkout ke dauran mera UPI transfer fail kyun hua?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.97, "v": 0.358, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "mujhe checkout par UPI option nahi mil raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.975, "v": 0.522, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "payment method mein UPI kyun available nahi hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.983, "v": 0.534, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "payment page par UPI button missing hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.972, "v": 0.986, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "pay karte samay UPI load nahi ho raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.933, "v": 0.012, "reuse": false, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "mujhe kahan dikhega ki mere wallet mein kitna paisa hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.977, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "mera current wallet balance kya hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.961, "v": 0.494, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "main apna wallet amount kaise dekhu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.987, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "kya aap bata sakte hain ki in-app wallet balance kaise check karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.984, "v": 0.676, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "maine jo coupon code dala wo kaam nahi kar raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.961, "v": 0.013, "reuse": false, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "mera discount code checkout par apply kyun nahi ho raha?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.957, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "jab main promo code use karne ki koshish karta hoon to error aa raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.963, "v": 0.051, "reuse": true, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "code apply karne ke baad bhi mera discount nahi dikh raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.957, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "mujhe apne account par billing address badalna hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.982, "v": 0.521, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "kya main invoice ke liye use hone wala address edit kar sakta hoon?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.944, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "main apna billing address kaise theek karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.968, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "main apne payments se linked address kahan update karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.965, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "kya mujhe apne order ke liye GST details wala tax invoice mil sakta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.983, "v": 0.486, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "mujhe apne business ke liye GST-compliant bill chahiye.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.951, "v": 0.011, "reuse": false, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "main apne GST number ke saath invoice kaise request karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.982, "v": 0.506, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "kya is order ke saath GST invoice milta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.983, "v": 0.014, "reuse": false, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "main apni payment ki receipt kaise download karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.989, "v": 0.491, "reuse": true, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "mujhe apne order ke liye payment ka proof chahiye.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.947, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "kya aap mujhe transaction ki receipt bhej sakte hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.963, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "main purani payment receipts kahan dekhu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.939, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "meri subscription ka automatic payment gaya nahi.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.944, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "mera scheduled auto-debit decline ho gaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.97, "v": 0.195, "reuse": true, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "is mahine mera auto-payment fail kyun hua?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.92, "v": 0.099, "reuse": false, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "mere account se recurring payment process nahi hua.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My card was declined during payment.", "sim": 0.929, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Check your card details for any errors, then try again. If still declined, contact your bank for further assistance.", "cat": "billing"}, {"q": "main apne order ki delivery date change karna chahta hu.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.974, "v": 0.124, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "kya delivery ko baad ki date pe postpone kiya ja sakta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.971, "v": 0.027, "reuse": false, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "main alag delivery day kaise select karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.967, "v": 0.484, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "kya meri delivery ko kuch dino ke liye delay karna possible hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My order is delayed, when will it arrive?", "sim": 0.951, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "Please check your order status on the app or website for the latest update. If it's still delayed, contact customer support for further assistance.", "cat": "orders"}, {"q": "app bol raha hai mera package deliver ho gaya, lekin wo yahan nahi hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.965, "v": 0.015, "reuse": false, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "tracking mein 'delivered' dikha raha hai jabki mujhe item mila hi nahi.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.969, "v": 0.499, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "delivered mark hone ke bawajood mujhe mera order kabhi mila hi nahi.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.982, "v": 0.038, "reuse": false, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "mera delivery status complete bata raha hai lekin kuch bhi nahi aaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.984, "v": 0.454, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "jo product mujhe mila wo maine order nahi kiya tha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.93, "v": 0.496, "reuse": false, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "mujhe jo item bheja gaya wo maine purchase kiye hue item se alag hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.955, "v": 0.037, "reuse": false, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "yeh wo item nahi hai jo maine order kiya tha, ise fix kar sakte ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.911, "v": 0.029, "reuse": false, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "mere package mein galat product hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.969, "v": 0.019, "reuse": false, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "mera product tuta hua aaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "An item is missing from my order.", "sim": 0.921, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support through the app or website to report the missing item. They will guide you on how to proceed.", "cat": "orders"}, {"q": "mujhe jo item mila wo defective hai, mujhe kya karna chahiye?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.927, "v": 0.269, "reuse": false, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "mera order shipping ke dauran damage ho gaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.951, "v": 0.375, "reuse": true, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "mujhe jo product mila wo kaam nahi kar raha, wo phata hua hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.927, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "orders"}, {"q": "mera order already out for delivery hai, kya main abhi bhi cancel kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.944, "v": 0.748, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "item ship hone ke baad cancel karna possible hai kya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.969, "v": 0.082, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "main cancel karna chahta hu lekin order status pehle se shipped dikha raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My order got cancelled automatically, why?", "sim": 0.928, "v": 0.663, "reuse": false, "ok": true, "right": false, "ans": "Order cancellation can happen due to various reasons like incorrect billing address or insufficient balance. Please check your account for any recent changes or contact customer support for further assistance.", "cat": "orders"}, {"q": "kya main aisi delivery rok sakta hu jo already raaste mein hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.913, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "checkout ke baad main apne order ke items change karna chahta hu.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.967, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "kya main apna order edit karke ek aur item add kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.964, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "maine jo order pehle se place kiya hai usse ek product kaise remove karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.942, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "ship hone se pehle mera order modify karna possible hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.926, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "maine order place kiya lekin confirmation email kabhi nahi mila.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.971, "v": 0.511, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "meri recent purchase ke liye koi confirmation message nahi hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.941, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "mujhe kaise pata chalega ki mera order actually place hua ya nahi?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "What is the status of my order?", "sim": 0.956, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Please go to your order history section in the app to check the status of your order.", "cat": "orders"}, {"q": "mujhe apna order confirm karta hua SMS ya email nahi mila.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.932, "v": 0.051, "reuse": false, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "maine do orders place kiye hain, kya wo ek hi shipment mein aa sakte hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.973, "v": 0.01, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "kya aap mere orders ko ek hi delivery mein combine kar sakte ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.979, "v": 0.511, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "shipping ke liye multiple orders ko merge karna possible hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.955, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "main chahta hu mere dono orders ek hi time pe deliver ho.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.949, "v": 0.177, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "meri delivery miss ho gayi, wo dobara kab attempt hogi?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My package has been stuck in transit for a while.", "sim": 0.965, "v": 0.04, "reuse": false, "ok": true, "right": false, "ans": "Please check the delivery status on your app or website for updates. If still stuck, contact customer support for further assistance.", "cat": "orders"}, {"q": "main bahar tha tabhi courier aa gaya, ab kya hoga?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Delivery was attempted but I wasn't available.", "sim": 0.895, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Send a new delivery request through the app or call customer support to reschedule.", "cat": "orders"}, {"q": "koi ghar pe nahi tha isliye delivery fail ho gayi.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Delivery was attempted but I wasn't available.", "sim": 0.946, "v": 0.108, "reuse": true, "ok": true, "right": true, "ans": "Send a new delivery request through the app or call customer support to reschedule.", "cat": "orders"}, {"q": "kya mere order ke liye ek aur delivery attempt hoga?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I schedule a pickup for my return?", "sim": 0.93, "v": 0.011, "reuse": false, "ok": true, "right": false, "ans": "Log into your ShopKart account, go to your order history, find the return order, and select the pickup option.", "cat": "orders"}, {"q": "free delivery ke liye minimum order value kya hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.939, "v": 0.494, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "shipping charges na dene ka koi tarika hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why was I charged for shipping?", "sim": 0.965, "v": 0.496, "reuse": true, "ok": false, "right": false, "ans": "You might have accidentally added items to your cart and checked out without removing them. Please check your order history for more details.", "cat": "orders"}, {"q": "free shipping paane ke liye mujhe kitna spend karna hoga?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.963, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "kya kuch orders free delivery ke saath aate hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.964, "v": 0.012, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "kya is purchase ke liye gift wrapping available hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.979, "v": 0.528, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "main apne order mein gift wrap kaise add karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.971, "v": 0.545, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "kya is item ko shipping se pehle gift ki tarah wrap kiya ja sakta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.959, "v": 0.473, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "kya aap checkout pe gift packaging option dete ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.969, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "main apna order kiya hua product wapas bhejna chahta hu.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.966, "v": 0.015, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "main apne order ka return kaise start karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.974, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "item ke liye return request main kahan karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.984, "v": 0.03, "reuse": false, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "aap mujhe product return karne ka process bata sakte ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.976, "v": 0.064, "reuse": true, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "mera return decline ho gaya, iski wajah kya hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.982, "v": 0.081, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "mera return accept kyun nahi ho raha?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.965, "v": 0.117, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "maine jo return request kiya tha wo deny ho gaya, aap wajah bata sakte ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.989, "v": 0.824, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "meri return request ka status rejected dikha raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.988, "v": 0.92, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "maine originally jo amount pay kiya tha usse chota refund mujhe mila.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.977, "v": 0.34, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "mera refund poori order value se kam kyun hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.98, "v": 0.014, "reuse": false, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "refund maine actually jo spend kiya tha usse match nahi kar raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.97, "v": 0.054, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "mujhe expected se kam paise refund kiye gaye.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.984, "v": 0.518, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "mujhe mere order amount ka sirf ek hissa hi refund kiya gaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.972, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "meri poori order value refund kyun nahi hui?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.953, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "mera refund aa gaya, lekin wo complete amount nahi hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I cancelled my order but haven't received a refund.", "sim": 0.949, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "returns"}, {"q": "mere payment ka sirf ek portion hi mujhe wapas mila.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.96, "v": 0.025, "reuse": false, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "kya request submit karte waqt return reason mandatory hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.953, "v": 0.039, "reuse": false, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "kya mujhe explain karna hoga ki main product kyun return kar raha hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.931, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "kya main bina reason bataye kuch return kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.951, "v": 0.497, "reuse": true, "ok": false, "right": false, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "return request ke liye kaunse reasons accept hote hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.962, "v": 0.452, "reuse": true, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "mera exchanged product kab deliver hoga?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.941, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "mere replacement ke liye expected delivery time kya hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.983, "v": 0.621, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "exchange ke baad naya item milne mein kitne din lagenge?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.956, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "replacement kab tak aane ki expect karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.947, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "maine pehle jo return request kiya tha use withdraw karna chahta hu.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.982, "v": 0.04, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "kya main pickup se pehle apni return request undo kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.949, "v": 0.37, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "mera mann badal gaya, main apna return kaise cancel karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.977, "v": 0.015, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "jo return already in progress hai use main kaise roku?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.948, "v": 0.482, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "mere phone pe app update baar baar fail ho raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.957, "v": 0.411, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "main latest app update install nahi kar pa raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.96, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "update atak gaya hai aur complete nahi ho raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.965, "v": 0.492, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "app update mein baar baar error kyun aa raha hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.963, "v": 0.079, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "app ka ek feature sahi tarike se behave nahi kar raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.965, "v": 0.086, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "app ka yeh particular option kaam nahi kar raha lag raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.926, "v": 0.323, "reuse": false, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "jo feature main usually use karta hu wo sahi se kaam karna band kar diya hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.965, "v": 0.02, "reuse": false, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "app mein kuch cheez jaise function karni chahiye waise nahi kar rahi.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.97, "v": 0.018, "reuse": false, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "main kaunsi notifications receive karu yeh kahan manage karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.963, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "main apni alert settings kaise customize karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.954, "v": 0.063, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "main kuch tarah ki notifications band karna chahta hu.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I'm getting too many notifications, how do I reduce them?", "sim": 0.972, "v": 0.024, "reuse": false, "ok": true, "right": false, "ans": "Go to your app settings, find the notifications section, and turn off the ones you don't need.", "cat": "technical"}, {"q": "app mein notification settings kahan hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.973, "v": 0.018, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "app mere camera ya contacts ke liye permission kyun maang raha hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why does the app need access to my contacts/location?", "sim": 0.869, "v": 0.496, "reuse": false, "ok": true, "right": true, "ans": "App needs this to suggest contacts who might be interested in the product and to show location-based deals.", "cat": "technical"}, {"q": "maine jo location access diya hai uska app kya karta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.934, "v": 0.499, "reuse": false, "ok": true, "right": false, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "kya mujhe app ki maangi hui saari permissions allow karni hongi?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Someone accessed my account without my permission.", "sim": 0.874, "v": 0.473, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support immediately and change your password.", "cat": "technical"}, {"q": "yeh app itni saari permissions kyun maangta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Someone accessed my account without my permission.", "sim": 0.873, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support immediately and change your password.", "cat": "technical"}, {"q": "app pe meri current location galat dikh rahi hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.973, "v": 0.52, "reuse": true, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "GPS on hone ke bawajood app meri location nahi dhundh pa raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.916, "v": 0.5, "reuse": false, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "app mein location detection sahi se kaam nahi kar raha.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.974, "v": 0.764, "reuse": true, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "app mere liye galat city ya address kyun dikhata hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.889, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "kya app offline kaam karta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.895, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "kya offline mode available hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.88, "v": 0.035, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "kya main bina Wi-Fi ya mobile data ke app browse kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.944, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "internet se connect na hone pe kaunse features kaam karte hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.928, "v": 0.495, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "app mere device pe bahut jagah le raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.955, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "app jo storage use karta hai use main kaise kam karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.913, "v": 0.148, "reuse": false, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "aajkal app ka size itna zyada kyun badh gaya hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.895, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "app mere phone pe bahut zyada memory use kar raha hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.975, "v": 0.517, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "kya app mein dark theme ka option hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.925, "v": 0.518, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "main app ko dark mode mein kaise switch karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.967, "v": 0.516, "reuse": true, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "kya main app ka appearance darker color scheme mein change kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.856, "v": 0.011, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "app mein night mode kahan on karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.862, "v": 0.382, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "kya main app ko English ke bajaye Hindi mein switch kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.924, "v": 0.5, "reuse": false, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "app ki display language main kahan change karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.988, "v": 0.521, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "main app mein apni preferred language kaise set karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.977, "v": 0.492, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "kya app ko alag language mein use karne ka option hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.983, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "app ka cached data main kahan clear karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.971, "v": 0.686, "reuse": true, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "app cache clear karke main space kaise free karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.972, "v": 0.56, "reuse": true, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "app ka stored data reset karne ka koi tarika hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I update my saved card details?", "sim": 0.882, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile settings, find the payment method section, and update your card details there.", "cat": "technical"}, {"q": "app ke stored temporary files main kaise clear karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.867, "v": 0.01, "reuse": false, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "kaunse alag alag membership plans available hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.962, "v": 0.015, "reuse": false, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "aap mujhe subscription options ki list de sakte ho jinme se main choose kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.942, "v": 0.011, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "main kaunse plans ko subscribe kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.958, "v": 0.193, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "is app mein kaunse subscription tiers hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.94, "v": 0.011, "reuse": false, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "main subscription ke liye sign up kaise karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.967, "v": 0.015, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "membership plan start karne ke liye main kahan jaun?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.975, "v": 0.011, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "aap mujhe subscribe karne ka process bata sakte ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.962, "v": 0.01, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "main apne account pe subscription kaise activate karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.938, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "main apne subscription ko automatically renew hone se rokna chahta hu.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.981, "v": 0.833, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "main apne plan ke liye auto-renew kaise switch off karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Is my subscription set to auto-renew?", "sim": 0.983, "v": 0.403, "reuse": true, "ok": false, "right": false, "ans": "To check if your subscription auto-renews, go to your account settings and look for the subscription details there.", "cat": "subscription"}, {"q": "kya main apne subscription ke liye automatic billing disable kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.899, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "subscription"}, {"q": "main auto-renewal setting kahan band karu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.983, "v": 0.492, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "mera trial paid plan mein convert ho gaya aur mujhse bill liya gaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.944, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "maine time pe cancel nahi kiya aur ab mujhse subscription ke liye charge liya gaya hai.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "My payment failed but the amount was deducted.", "sim": 0.952, "v": 0.01, "reuse": false, "ok": true, "right": false, "ans": "Please check your payment details for any errors. If it's still showing as deducted, contact your bank for further assistance.", "cat": "subscription"}, {"q": "mera free trial period khatam hone ke baad mujhse charge kyun liya gaya?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.987, "v": 0.796, "reuse": true, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "trial khatam hua aur mujhse plan ke liye automatically bill liya gaya.", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.944, "v": 0.481, "reuse": true, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "premium plan ke saath kaunse perks aate hain?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.907, "v": 0.014, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "subscriber ke roop mein mujhe kis cheez ka access milta hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.927, "v": 0.113, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "aap is plan mein included features ki list de sakte ho?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.939, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "meri membership ke saath kya included hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.953, "v": 0.032, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "main kisi ke liye subscription gift ki tarah kaise khareedu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.962, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "kya membership plan gift karne ka koi option hai?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.943, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "kya main apne friend ya family member ke liye subscription purchase kar sakta hu?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I share my subscription with family members?", "sim": 0.922, "v": 0.504, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can share your subscription with family members. Just contact customer support and provide your details.", "cat": "subscription"}, {"q": "main kisi ko subscription gift kaise bheju?", "lang": "hi_rom", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.965, "v": 0.502, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "मैं अपना पासवर्ड भूल गया हूं, इसे कैसे रीसेट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.986, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "मेरे अकाउंट का पासवर्ड रीसेट करने का प्रोसेस क्या है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.972, "v": 0.976, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "क्या आप मेरी मदद कर सकते हैं नया पासवर्ड सेट करने में?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.972, "v": 0.916, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "भूले हुए पासवर्ड को रीसेट करने के लिए कहां जाना पड़ेगा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.98, "v": 0.517, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "मेरा यूजरनेम क्या था यार, याद नहीं आ रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.958, "v": 0.923, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "मैं अपने अकाउंट का यूजरनेम कैसे रिकवर करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.961, "v": 0.979, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "मुझे याद नहीं कि मैंने किस यूजरनेम से साइन अप किया था।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I forgot my username, how do I find it?", "sim": 0.945, "v": 0.286, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the forgot password section and enter your registered email or phone number to receive a reset link.", "cat": "account"}, {"q": "क्या मैं अपने ईमेल से यूजरनेम पता कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I verify my email address?", "sim": 0.957, "v": 0.011, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the account settings or profile section, and there you will see an option to verify your email. Click on it and follow the instructions to verify.", "cat": "account"}, {"q": "सही पासवर्ड डालने के बाद भी साइन इन नहीं हो पा रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reset my password?", "sim": 0.941, "v": 0.247, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "अभी मेरे लिए लॉगिन काम ही नहीं कर रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.969, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "जब भी मैं लॉगिन करने की कोशिश करता हूं, फेल हो जाता है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I can't log in to my account.", "sim": 0.964, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "अकाउंट में साइन इन करते समय मुझे बार-बार एरर आ रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I received a suspicious login alert, what should I do?", "sim": 0.923, "v": 0.318, "reuse": true, "ok": false, "right": false, "ans": "Check your email for any suspicious emails or messages. If you didn't send it, change your password immediately.", "cat": "account"}, {"q": "मैं अकाउंट से लिंक फोन नंबर अपडेट करना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.962, "v": 0.055, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "क्या मैं अपनी प्रोफाइल का मोबाइल नंबर बदल सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.984, "v": 0.99, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "मैं अपने अकाउंट पर नए फोन नंबर पर कैसे स्विच करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my registered mobile number?", "sim": 0.981, "v": 0.692, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "मुझे अपना रजिस्टर्ड कॉन्टैक्ट नंबर अपडेट करना है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.93, "v": 0.549, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "account"}, {"q": "मुझे अपने अकाउंट डिटेल्स में अपना नाम ठीक करना है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.945, "v": 0.236, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "क्या मैं अपनी प्रोफाइल पर दिख रहा नाम एडिट कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.974, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "मैं अपना डिस्प्ले नेम कैसे बदलूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.858, "v": 0.705, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "मेरा नाम गलत स्पेल हुआ है, इसे कैसे ठीक करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my name on my profile?", "sim": 0.858, "v": 0.076, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to profile section, click on edit, and then update your name there.", "cat": "account"}, {"q": "पहले जो अकाउंट डीएक्टिवेट किया था वो वापस लाना है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.97, "v": 0.945, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "क्या मैं अपना पुराना अकाउंट रिस्टोर कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I renew an expired subscription?", "sim": 0.917, "v": 0.494, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to the subscription section, find your expired plan, and renew it there.", "cat": "account"}, {"q": "मैं अपनी प्रोफाइल की डीएक्टिवेशन कैसे पूर्ववत करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.962, "v": 0.121, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "मेरा अकाउंट डीएक्टिवेट हो गया था, मैं इसे दोबारा कैसे इस्तेमाल करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I reactivate my deactivated account?", "sim": 0.947, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Login to your account, click on account settings, find the option to reactivate account, follow the instructions given.", "cat": "account"}, {"q": "मैं अपनी प्रोफाइल से लिंक्ड बैंक अकाउंट हटाना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.984, "v": 0.978, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "मैं अपनी सेव्ड बैंक डिटेल्स कैसे डिलीट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.942, "v": 0.557, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "क्या मैं ऐप से अपना बैंक अकाउंट डिसकनेक्ट कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.976, "v": 0.269, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "मैं अपनी प्रोफाइल से बैंक अकाउंट लिंक होने से कैसे रोकूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I unlink my bank account?", "sim": 0.972, "v": 0.975, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find linked bank accounts, choose the one you want to unlink, and follow the instructions to unlink it.", "cat": "account"}, {"q": "मैं अपने अकाउंट में सिक्योरिटी क्वेश्चन कहां ऐड करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.943, "v": 0.926, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "मैं एक बैकअप वेरिफिकेशन क्वेश्चन सेट करना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I enable two-factor authentication?", "sim": 0.927, "v": 0.494, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and enable two-factor authentication there.", "cat": "account"}, {"q": "मैं अपना सिक्योरिटी क्वेश्चन और आंसर कैसे चुनूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.924, "v": 0.966, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "क्या मैं अकाउंट रिकवरी के लिए सिक्योरिटी क्वेश्चन ऐड कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.904, "v": 0.524, "reuse": false, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "मुझे याद नहीं कि मैंने सिक्योरिटी आंसर में क्या सेट किया था।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.927, "v": 0.956, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "मेरा सिक्योरिटी क्वेश्चन आंसर एक्सेप्ट नहीं हो रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.911, "v": 0.683, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "क्या मैं अपना सिक्योरिटी क्वेश्चन रीसेट या चेंज कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I set up security questions?", "sim": 0.933, "v": 0.307, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "account"}, {"q": "मैं फंस गया हूं क्योंकि मुझे अपना सिक्योरिटी आंसर याद नहीं आ रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I forgot the answer to my security question.", "sim": 0.934, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "You can reset your security question by contacting customer support through the app or website. They can guide you through the process to set a new security question.", "cat": "account"}, {"q": "मेरे इनवॉइस में जो अमाउंट दिख रहा है वो मैंने पे किए अमाउंट से अलग है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.947, "v": 0.978, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "मुझसे जो चार्ज हुआ और इनवॉइस में जो लिखा है, उसमें मिसमैच है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.956, "v": 0.486, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "मेरे बिल का टोटल मेरे ऑर्डर से मैच नहीं कर रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.951, "v": 0.216, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "मेरे इनवॉइस में गलत प्राइस क्यों दिख रहा है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The amount on my invoice looks wrong.", "sim": 0.956, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "मुझे अपने सेव्ड पेमेंट ऑप्शन से एक कार्ड डिलीट करना है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.976, "v": 0.957, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "मैं पुराना पेमेंट मेथड कैसे हटाऊं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.972, "v": 0.745, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "क्या मैं अपने अकाउंट से एक सेव्ड कार्ड डिलीट कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.948, "v": 0.589, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "पेमेंट ऑप्शन रिमूव करने के लिए मुझे कहां जाना होगा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.956, "v": 0.016, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "billing"}, {"q": "UPI ट्रांजैक्शन कंप्लीट नहीं हुआ।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.961, "v": 0.464, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "UPI से मेरा पेमेंट गया नहीं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I cancelled my order but haven't received a refund.", "sim": 0.952, "v": 0.992, "reuse": true, "ok": false, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "billing"}, {"q": "मैंने अप्रूव किया फिर भी UPI पेमेंट फेल्ड दिखा रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.971, "v": 0.982, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "चेकआउट के दौरान मेरा UPI ट्रांसफर फेल क्यों हुआ?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.957, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "मुझे चेकआउट पर UPI ऑप्शन नहीं मिल रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.925, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "पेमेंट मेथड में UPI क्यों उपलब्ध नहीं है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.974, "v": 0.988, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "पेमेंट पेज पर UPI बटन मिसिंग है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "UPI payment option isn't showing up.", "sim": 0.954, "v": 0.51, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "पे करते समय UPI लोड नहीं हो रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My UPI payment failed.", "sim": 0.95, "v": 0.478, "reuse": true, "ok": false, "right": false, "ans": "Please try again. If it fails, you can use another payment method.", "cat": "billing"}, {"q": "मुझे कहां दिखेगा कि मेरे वॉलेट में कितना पैसा है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.977, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "मेरा करंट वॉलेट बैलेंस क्या है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.977, "v": 0.494, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "मैं अपना वॉलेट अमाउंट कैसे देखूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.98, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "क्या आप बता सकते हैं कि इन-ऐप वॉलेट बैलेंस कैसे चेक करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I check my wallet balance?", "sim": 0.973, "v": 0.983, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "billing"}, {"q": "मैंने जो कूपन कोड डाला वो काम नहीं कर रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.96, "v": 0.502, "reuse": true, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "मेरा डिस्काउंट कोड चेकआउट पर अप्लाई क्यों नहीं हो रहा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.951, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "जब मैं प्रोमो कोड यूज़ करने की कोशिश करता हूं तो एरर आ रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.94, "v": 0.942, "reuse": true, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "कोड अप्लाई करने के बाद भी मेरा डिस्काउंट नहीं दिख रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My promo code isn't being applied.", "sim": 0.925, "v": 0.368, "reuse": true, "ok": true, "right": true, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "मुझे अपने अकाउंट पर बिलिंग एड्रेस बदलना है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.976, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "क्या मैं इनवॉइस के लिए यूज़ होने वाला एड्रेस एडिट कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change the delivery address for my order?", "sim": 0.957, "v": 0.143, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to your order history, select the order, then choose the option to edit delivery address.", "cat": "billing"}, {"q": "मैं अपना बिलिंग एड्रेस कैसे ठीक करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.972, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "मैं अपने पेमेंट्स से लिंक्ड एड्रेस कहां अपडेट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my billing address?", "sim": 0.964, "v": 0.393, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "क्या मुझे अपने ऑर्डर के लिए GST डिटेल्स वाला टैक्स इनवॉइस मिल सकता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.972, "v": 0.973, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "मुझे अपने बिजनेस के लिए GST-कंप्लायंट बिल चाहिए।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.958, "v": 0.077, "reuse": false, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "मैं अपने GST नंबर के साथ इनवॉइस कैसे रिक्वेस्ट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.975, "v": 0.52, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "क्या इस ऑर्डर के साथ GST इनवॉइस मिलता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I get a GST invoice for my purchase?", "sim": 0.965, "v": 0.269, "reuse": true, "ok": true, "right": true, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "मैं अपनी पेमेंट की रसीद कैसे डाउनलोड करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.985, "v": 0.858, "reuse": true, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "मुझे अपने ऑर्डर के लिए पेमेंट का प्रूफ चाहिए।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.93, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "क्या आप मुझे ट्रांजैक्शन की रसीद भेज सकते हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.933, "v": 0.013, "reuse": false, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "मैं पुरानी पेमेंट रसीदें कहां देखूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Where can I find my payment receipt?", "sim": 0.926, "v": 0.984, "reuse": true, "ok": true, "right": true, "ans": "You can find your payment receipt by logging into your account, going to the 'Orders' section, and clicking on the order you made.", "cat": "billing"}, {"q": "मेरी सब्सक्रिप्शन का ऑटोमैटिक पेमेंट गया नहीं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.929, "v": 0.485, "reuse": true, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "मेरा शेड्यूल्ड ऑटो-डेबिट डिक्लाइन हो गया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.938, "v": 0.403, "reuse": true, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "इस महीने मेरा ऑटो-पेमेंट फेल क्यों हुआ?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My auto-debit payment failed.", "sim": 0.9, "v": 0.485, "reuse": false, "ok": true, "right": true, "ans": "Please check your bank account balance and internet connection. If it's still not working, contact your bank for assistance.", "cat": "billing"}, {"q": "मेरे अकाउंट से रिकरिंग पेमेंट प्रोसेस नहीं हुआ।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I cancelled my order but haven't received a refund.", "sim": 0.952, "v": 0.123, "reuse": true, "ok": false, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "billing"}, {"q": "मैं अपने ऑर्डर की डिलीवरी डेट चेंज करना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.97, "v": 0.988, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "क्या डिलीवरी को बाद की डेट पे पोस्टपोन किया जा सकता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.959, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "मैं अलग डिलीवरी डे कैसे सिलेक्ट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.966, "v": 0.984, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "क्या मेरी डिलीवरी को कुछ दिनों के लिए डिले करना पॉसिबल है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I reschedule my delivery date?", "sim": 0.939, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Sure, you can reschedule your delivery date. Just log into your account and go to the order details to change the delivery date.", "cat": "orders"}, {"q": "ऐप बोल रहा है मेरा पैकेज डिलीवर हो गया, लेकिन वो यहां नहीं है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.965, "v": 0.445, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "ट्रैकिंग में 'डिलीवर्ड' दिखा रहा है जबकि मुझे आइटम मिला ही नहीं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.968, "v": 0.355, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "डिलीवर्ड मार्क होने के बावजूद मुझे मेरा ऑर्डर कभी मिला ही नहीं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.985, "v": 0.402, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "मेरा डिलीवरी स्टेटस कंप्लीट बता रहा है लेकिन कुछ भी नहीं आया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My order shows delivered but I haven't received it.", "sim": 0.98, "v": 0.484, "reuse": true, "ok": true, "right": true, "ans": "Contact customer care, they can check the delivery status. Please have your order number ready.", "cat": "orders"}, {"q": "जो प्रोडक्ट मुझे मिला वो मैंने ऑर्डर नहीं किया था।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.962, "v": 0.957, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "मुझे जो आइटम भेजा गया वो मैंने पर्चेज़ किए हुए आइटम से अलग है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.966, "v": 0.168, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "यह वो आइटम नहीं है जो मैंने ऑर्डर किया था, इसे फिक्स कर सकते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.926, "v": 0.502, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "मेरे पैकेज में गलत प्रोडक्ट है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I received the wrong item.", "sim": 0.971, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "मेरा प्रोडक्ट टूटा हुआ आया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The item I received is damaged.", "sim": 0.95, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "मुझे जो आइटम मिला वो डिफेक्टिव है, मुझे क्या करना चाहिए?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "An item is missing from my order.", "sim": 0.918, "v": 0.494, "reuse": true, "ok": false, "right": false, "ans": "Contact customer support through the app or website to report the missing item. They will guide you on how to proceed.", "cat": "orders"}, {"q": "मेरा ऑर्डर शिपिंग के दौरान डैमेज हो गया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My package has been stuck in transit for a while.", "sim": 0.979, "v": 0.696, "reuse": true, "ok": false, "right": false, "ans": "Please check the delivery status on your app or website for updates. If still stuck, contact customer support for further assistance.", "cat": "orders"}, {"q": "मुझे जो प्रोडक्ट मिला वो काम नहीं कर रहा, वो फटा हुआ है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.949, "v": 0.448, "reuse": true, "ok": false, "right": false, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "orders"}, {"q": "मेरा ऑर्डर पहले से आउट फॉर डिलीवरी है, क्या मैं अभी भी कैंसिल कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.939, "v": 0.647, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "आइटम शिप होने के बाद कैंसिल करना पॉसिबल है क्या?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.967, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "मैं कैंसिल करना चाहता हूं लेकिन ऑर्डर स्टेटस पहले से शिप्ड दिखा रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My order got cancelled automatically, why?", "sim": 0.934, "v": 0.993, "reuse": true, "ok": false, "right": false, "ans": "Order cancellation can happen due to various reasons like incorrect billing address or insufficient balance. Please check your account for any recent changes or contact customer support for further assistance.", "cat": "orders"}, {"q": "क्या मैं ऐसी डिलीवरी रोक सकता हूं जो पहले से रास्ते में है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.9, "v": 0.422, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "चेकआउट के बाद मैं अपने ऑर्डर के आइटम्स चेंज करना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.96, "v": 0.053, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "क्या मैं अपना ऑर्डर एडिट करके एक और आइटम ऐड कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.96, "v": 0.497, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "मैंने जो ऑर्डर पहले से प्लेस किया है उससे एक प्रोडक्ट कैसे रिमूव करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I cancel an order that has already shipped?", "sim": 0.949, "v": 0.76, "reuse": true, "ok": false, "right": false, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "orders"}, {"q": "शिप होने से पहले मेरा ऑर्डर मॉडिफाई करना पॉसिबल है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I add or remove items from my order after placing it?", "sim": 0.926, "v": 0.013, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "मैंने ऑर्डर प्लेस किया लेकिन कन्फर्मेशन ईमेल कभी नहीं मिला।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.974, "v": 0.98, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "मेरी रीसेंट पर्चेज़ के लिए कोई कन्फर्मेशन मैसेज नहीं है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.958, "v": 0.377, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "मुझे कैसे पता चलेगा कि मेरा ऑर्डर एक्चुअली प्लेस हुआ या नहीं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What is the status of my order?", "sim": 0.958, "v": 0.229, "reuse": true, "ok": false, "right": false, "ans": "Please go to your order history section in the app to check the status of your order.", "cat": "orders"}, {"q": "मुझे अपना ऑर्डर कन्फर्म करता हुआ SMS या ईमेल नहीं मिला।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I didn't get an order confirmation.", "sim": 0.967, "v": 0.595, "reuse": true, "ok": true, "right": true, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "orders"}, {"q": "मैंने दो ऑर्डर्स प्लेस किए हैं, क्या वो एक ही शिपमेंट में आ सकते हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.97, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "क्या आप मेरे ऑर्डर्स को एक ही डिलीवरी में कंबाइन कर सकते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.974, "v": 0.512, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "शिपिंग के लिए मल्टीपल ऑर्डर्स को मर्ज करना पॉसिबल है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.939, "v": 0.495, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "मैं चाहता हूं मेरे दोनों ऑर्डर्स एक ही टाइम पे डिलीवर हों।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can my separate orders be delivered together?", "sim": 0.956, "v": 0.985, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "मेरी डिलीवरी मिस हो गई, वो दोबारा कब अटेम्प्ट होगी?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My order is delayed, when will it arrive?", "sim": 0.968, "v": 0.95, "reuse": true, "ok": false, "right": false, "ans": "Please check your order status on the app or website for the latest update. If it's still delayed, contact customer support for further assistance.", "cat": "orders"}, {"q": "मैं बाहर था तभी कूरियर आ गया, अब क्या होगा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Delivery was attempted but I wasn't available.", "sim": 0.946, "v": 0.066, "reuse": false, "ok": true, "right": true, "ans": "Send a new delivery request through the app or call customer support to reschedule.", "cat": "orders"}, {"q": "कोई घर पे नहीं था इसलिए डिलीवरी फेल हो गई।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Delivery was attempted but I wasn't available.", "sim": 0.968, "v": 0.496, "reuse": true, "ok": true, "right": true, "ans": "Send a new delivery request through the app or call customer support to reschedule.", "cat": "orders"}, {"q": "क्या मेरे ऑर्डर के लिए एक और डिलीवरी अटेम्प्ट होगा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my delivery time slot?", "sim": 0.929, "v": 0.136, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to your order details page, find the delivery option and select the new time slot you prefer.", "cat": "orders"}, {"q": "फ्री डिलीवरी के लिए मिनिमम ऑर्डर वैल्यू क्या है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.932, "v": 0.067, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "शिपिंग चार्जेस ना देने का कोई तरीका है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why was I charged for shipping?", "sim": 0.951, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "You might have accidentally added items to your cart and checked out without removing them. Please check your order history for more details.", "cat": "orders"}, {"q": "फ्री शिपिंग पाने के लिए मुझे कितना स्पेंड करना होगा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.92, "v": 0.855, "reuse": true, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "क्या कुछ ऑर्डर्स फ्री डिलीवरी के साथ आते हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I qualify for free shipping?", "sim": 0.965, "v": 0.014, "reuse": false, "ok": true, "right": true, "ans": "To qualify for free shipping, you need to spend a minimum amount on your order, usually around ₹500. Check your account for details or contact customer support for more.", "cat": "orders"}, {"q": "क्या इस पर्चेज़ के लिए गिफ्ट रैपिंग अवेलेबल है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.926, "v": 0.01, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "मैं अपने ऑर्डर में गिफ्ट रैप कैसे ऐड करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.957, "v": 0.502, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "क्या इस आइटम को शिपिंग से पहले गिफ्ट की तरह रैप किया जा सकता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.94, "v": 0.009, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "क्या आप चेकआउट पे गिफ्ट पैकेजिंग ऑप्शन देते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I get my order gift-wrapped?", "sim": 0.959, "v": 0.049, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "मैं अपना ऑर्डर किया हुआ प्रोडक्ट वापस भेजना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.967, "v": 0.373, "reuse": true, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "मैं अपने ऑर्डर का रिटर्न कैसे स्टार्ट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What is the status of my return?", "sim": 0.953, "v": 0.013, "reuse": false, "ok": true, "right": false, "ans": "Please check your registered email for the return status update. If you can't find it, contact our customer support at support@shopkart.com.", "cat": "returns"}, {"q": "आइटम के लिए रिटर्न रिक्वेस्ट मैं कहां करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.952, "v": 0.325, "reuse": true, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "आप मुझे प्रोडक्ट रिटर्न करने का प्रोसेस बता सकते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.971, "v": 0.332, "reuse": true, "ok": true, "right": true, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "मेरा रिटर्न डिक्लाइन हो गया, इसकी वजह क्या है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My payment shows as pending, what does that mean?", "sim": 0.933, "v": 0.128, "reuse": true, "ok": false, "right": false, "ans": "Pending payment means your bank is processing it, it might take some time. Check your bank details for updates.", "cat": "returns"}, {"q": "मेरा रिटर्न एक्सेप्ट क्यों नहीं हो रहा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.935, "v": 0.524, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "मैंने जो रिटर्न रिक्वेस्ट किया था वो डिनाई हो गया, आप वजह बता सकते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I cancelled my order but haven't received a refund.", "sim": 0.94, "v": 0.837, "reuse": true, "ok": false, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "returns"}, {"q": "मेरी रिटर्न रिक्वेस्ट का स्टेटस रिजेक्टेड दिखा रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.962, "v": 0.992, "reuse": true, "ok": true, "right": true, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "मैंने ओरिजिनली जो अमाउंट पे किया था उससे छोटा रिफंड मुझे मिला।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.969, "v": 0.989, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "मेरा रिफंड पूरी ऑर्डर वैल्यू से कम क्यों है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.962, "v": 0.456, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "रिफंड मैंने एक्चुअली जो स्पेंड किया था उससे मैच नहीं कर रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.914, "v": 0.099, "reuse": false, "ok": true, "right": false, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "मुझे एक्सपेक्टेड से कम पैसे रिफंड किए गए।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The refund amount is less than what I paid.", "sim": 0.978, "v": 0.53, "reuse": true, "ok": true, "right": true, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "मुझे मेरे ऑर्डर अमाउंट का सिर्फ एक हिस्सा ही रिफंड किया गया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.97, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "मेरी पूरी ऑर्डर वैल्यू रिफंड क्यों नहीं हुई?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Money was deducted but not added to my wallet.", "sim": 0.936, "v": 0.422, "reuse": true, "ok": false, "right": false, "ans": "Please check your wallet balance again. If it's still not showing, contact customer support for assistance.", "cat": "returns"}, {"q": "मेरा रिफंड आ गया, लेकिन वो कंप्लीट अमाउंट नहीं है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I cancelled my order but haven't received a refund.", "sim": 0.958, "v": 0.495, "reuse": true, "ok": false, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "returns"}, {"q": "मेरे पेमेंट का सिर्फ एक पोर्शन ही मुझे वापस मिला।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why did I only get a partial refund?", "sim": 0.945, "v": 0.483, "reuse": true, "ok": true, "right": true, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "क्या रिक्वेस्ट सबमिट करते वक्त रिटर्न रीज़न मैंडेटरी है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How long does a refund usually take?", "sim": 0.92, "v": 0.012, "reuse": false, "ok": true, "right": false, "ans": "For a refund, it usually takes about 7-10 business days after we receive your returned item.", "cat": "returns"}, {"q": "क्या मुझे एक्सप्लेन करना होगा कि मैं प्रोडक्ट क्यों रिटर्न कर रहा हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I return an item?", "sim": 0.958, "v": 0.252, "reuse": true, "ok": false, "right": false, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "returns"}, {"q": "क्या मैं बिना रीज़न बताए कुछ रिटर्न कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Do I need to give a reason to return an item?", "sim": 0.915, "v": 0.288, "reuse": true, "ok": true, "right": true, "ans": "No, you don't need to give a reason to return an item. Just make sure it's within the return policy and package it properly.", "cat": "returns"}, {"q": "रिटर्न रिक्वेस्ट के लिए कौनसे रीज़न्स एक्सेप्ट होते हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why was my return request rejected?", "sim": 0.937, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "मेरा एक्सचेंज्ड प्रोडक्ट कब डिलीवर होगा?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What is the status of my exchange request?", "sim": 0.942, "v": 0.539, "reuse": true, "ok": false, "right": false, "ans": "Please check your order status on the app or website, usually exchanges are processed within 2-3 business days.", "cat": "returns"}, {"q": "मेरे रिप्लेसमेंट के लिए एक्सपेक्टेड डिलीवरी टाइम क्या है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.959, "v": 0.963, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "एक्सचेंज के बाद नया आइटम मिलने में कितने दिन लगेंगे?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.935, "v": 0.319, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "रिप्लेसमेंट कब तक आने की एक्सपेक्ट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How long will it take to receive my replacement item?", "sim": 0.969, "v": 0.953, "reuse": true, "ok": true, "right": true, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "मैंने पहले जो रिटर्न रिक्वेस्ट किया था उसे विदड्रॉ करना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.96, "v": 0.101, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "क्या मैं पिकअप से पहले अपनी रिटर्न रिक्वेस्ट अनडू कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I schedule a pickup for my return?", "sim": 0.931, "v": 0.046, "reuse": false, "ok": true, "right": false, "ans": "Log into your ShopKart account, go to your order history, find the return order, and select the pickup option.", "cat": "returns"}, {"q": "मेरा मन बदल गया, मैं अपना रिटर्न कैसे कैंसिल करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.964, "v": 0.488, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "जो रिटर्न पहले से इन प्रोग्रेस है उसे मैं कैसे रोकूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I cancel a return request I already submitted?", "sim": 0.887, "v": 0.063, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to your orders section, find the return request you want to cancel, click on it and then select the option to cancel the return.", "cat": "returns"}, {"q": "मेरे फोन पे ऐप अपडेट बार बार फेल हो रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.957, "v": 0.503, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "मैं लेटेस्ट ऐप अपडेट इंस्टॉल नहीं कर पा रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.968, "v": 0.509, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "अपडेट अटक गया है और कंप्लीट नहीं हो रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.938, "v": 0.625, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "ऐप अपडेट में बार बार एरर क्यों आ रहा है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I'm having trouble updating the app.", "sim": 0.957, "v": 0.34, "reuse": true, "ok": true, "right": true, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "ऐप का एक फीचर सही तरीके से बिहेव नहीं कर रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.954, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "ऐप का यह पर्टिकुलर ऑप्शन काम नहीं कर रहा लग रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My data isn't syncing across devices.", "sim": 0.878, "v": 0.497, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if there are any sync settings turned off. Make sure all your devices are logged in with the same account.", "cat": "technical"}, {"q": "जो फीचर मैं यूज़ुअली यूज़ करता हूं वो सही से काम करना बंद कर दिया है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.957, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "ऐप में कुछ चीज़ जैसे फंक्शन करनी चाहिए वैसे नहीं कर रही।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "A specific feature isn't working as expected.", "sim": 0.975, "v": 0.506, "reuse": true, "ok": true, "right": true, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "मैं कौनसी नोटिफिकेशंस रिसीव करूं यह कहां मैनेज करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.948, "v": 0.026, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "मैं अपनी अलर्ट सेटिंग्स कैसे कस्टमाइज़ करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.957, "v": 0.347, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "मैं कुछ तरह की नोटिफिकेशंस बंद करना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I'm getting too many notifications, how do I reduce them?", "sim": 0.952, "v": 0.717, "reuse": true, "ok": false, "right": false, "ans": "Go to your app settings, find the notifications section, and turn off the ones you don't need.", "cat": "technical"}, {"q": "ऐप में नोटिफिकेशन सेटिंग्स कहां हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change my notification preferences?", "sim": 0.964, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, then select notifications, and adjust your preferences there.", "cat": "technical"}, {"q": "ऐप मेरे कैमरा या कॉन्टैक्ट्स के लिए परमिशन क्यों मांग रहा है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why does the app need access to my contacts/location?", "sim": 0.852, "v": 0.865, "reuse": false, "ok": true, "right": true, "ans": "App needs this to suggest contacts who might be interested in the product and to show location-based deals.", "cat": "technical"}, {"q": "मैंने जो लोकेशन एक्सेस दिया है उसका ऐप क्या करता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.924, "v": 0.824, "reuse": true, "ok": false, "right": false, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "क्या मुझे ऐप की मांगी हुई सारी परमिशंस अलाउ करनी होंगी?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I add a new payment method?", "sim": 0.888, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to settings, select payment methods, then add new one as per the instructions.", "cat": "technical"}, {"q": "यह ऐप इतनी सारी परमिशंस क्यों मांगता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My card was declined during payment.", "sim": 0.854, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Check your card details for any errors, then try again. If still declined, contact your bank for further assistance.", "cat": "technical"}, {"q": "ऐप पे मेरी करंट लोकेशन गलत दिख रही है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.906, "v": 0.993, "reuse": false, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "GPS ऑन होने के बावजूद ऐप मेरी लोकेशन नहीं ढूंढ पा रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.909, "v": 0.992, "reuse": false, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "ऐप में लोकेशन डिटेक्शन सही से काम नहीं कर रहा।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.968, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "ऐप मेरे लिए गलत सिटी या एड्रेस क्यों दिखाता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "The app isn't detecting my location correctly.", "sim": 0.895, "v": 0.482, "reuse": false, "ok": true, "right": true, "ans": "Go to settings and enable location services. Then restart your app.", "cat": "technical"}, {"q": "क्या ऐप ऑफलाइन काम करता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.915, "v": 0.213, "reuse": true, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "क्या ऑफलाइन मोड अवेलेबल है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.902, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "क्या मैं बिना Wi-Fi या मोबाइल डेटा के ऐप ब्राउज़ कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.945, "v": 0.548, "reuse": true, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "इंटरनेट से कनेक्ट ना होने पे कौनसे फीचर्स काम करते हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I use the app without an internet connection?", "sim": 0.936, "v": 0.505, "reuse": true, "ok": true, "right": true, "ans": "No, you can't use the app without an internet connection. You need internet to access most features. Try again when you have internet.", "cat": "technical"}, {"q": "ऐप मेरे डिवाइस पे बहुत जगह ले रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.952, "v": 0.968, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "ऐप जो स्टोरेज यूज़ करता है उसे मैं कैसे कम करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.946, "v": 0.594, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "आजकल ऐप का साइज़ इतना ज्यादा क्यों बढ़ गया है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.912, "v": 0.177, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "ऐप मेरे फोन पे बहुत ज्यादा मेमोरी यूज़ कर रहा है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.974, "v": 0.994, "reuse": true, "ok": true, "right": true, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "क्या ऐप में डार्क थीम का ऑप्शन है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.846, "v": 0.524, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "मैं ऐप को डार्क मोड में कैसे स्विच करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.873, "v": 0.989, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "क्या मैं ऐप का अपीयरेंस डार्कर कलर स्कीम में चेंज कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Is the app compatible with my phone/OS version?", "sim": 0.779, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Sure, go to your phone's settings, find apps section, and check if your OS version is mentioned as supported for the app. If not, you might need to update your OS.", "cat": "technical"}, {"q": "ऐप में नाइट मोड कहां ऑन करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I enable dark mode?", "sim": 0.849, "v": 0.532, "reuse": false, "ok": true, "right": true, "ans": "Go to your profile settings, then find the option for theme or appearance, and select dark mode there.", "cat": "technical"}, {"q": "क्या मैं ऐप को इंग्लिश के बजाय हिंदी में स्विच कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.929, "v": 0.819, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "ऐप की डिस्प्ले लैंग्वेज मैं कहां चेंज करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.972, "v": 0.991, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "मैं ऐप में अपनी प्रेफर्ड लैंग्वेज कैसे सेट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.982, "v": 0.993, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "क्या ऐप को अलग लैंग्वेज में यूज़ करने का ऑप्शन है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I change the app's language?", "sim": 0.967, "v": 0.971, "reuse": true, "ok": true, "right": true, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "ऐप का कैश्ड डेटा मैं कहां क्लियर करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I report a bug I found in the app?", "sim": 0.885, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Open the app, go to settings, find the feedback or contact option, and report the bug there.", "cat": "technical"}, {"q": "ऐप कैश क्लियर करके मैं स्पेस कैसे फ्री करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Why is the app using so much storage on my phone?", "sim": 0.896, "v": 0.558, "reuse": false, "ok": true, "right": false, "ans": "Check your app's storage usage, go to settings, find ShopKart, see which files or apps are taking up space, and delete or move them if possible.", "cat": "technical"}, {"q": "ऐप का स्टोर्ड डेटा रीसेट करने का कोई तरीका है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I update my saved card details?", "sim": 0.877, "v": 0.014, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile settings, find the payment method section, and update your card details there.", "cat": "technical"}, {"q": "ऐप के स्टोर्ड टेंपररी फाइल्स मैं कैसे क्लियर करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I clear the app's cache?", "sim": 0.885, "v": 0.022, "reuse": false, "ok": true, "right": true, "ans": "Open your app, go to settings, then find storage or cache, and clear it there.", "cat": "technical"}, {"q": "कौनसे अलग अलग मेंबरशिप प्लान्स अवेलेबल हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I have more than one subscription plan active?", "sim": 0.949, "v": 0.478, "reuse": true, "ok": false, "right": false, "ans": "Yes, you can have multiple subscription plans active but you need to manage them separately. Check your account settings for details.", "cat": "subscription"}, {"q": "आप मुझे सब्सक्रिप्शन ऑप्शंस की लिस्ट दे सकते हो जिनमें से मैं चूज़ कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.937, "v": 0.12, "reuse": true, "ok": false, "right": false, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "मैं कौनसे प्लान्स को सब्सक्राइब कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.956, "v": 0.5, "reuse": true, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "इस ऐप में कौनसे सब्सक्रिप्शन टियर्स हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.93, "v": 0.008, "reuse": false, "ok": true, "right": true, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "मैं सब्सक्रिप्शन के लिए साइन अप कैसे करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I cancel my subscription?", "sim": 0.971, "v": 0.017, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile section, find the subscription option and click on cancel.", "cat": "subscription"}, {"q": "मेंबरशिप प्लान स्टार्ट करने के लिए मैं कहां जाऊं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.963, "v": 0.105, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "आप मुझे सब्सक्राइब करने का प्रोसेस बता सकते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.954, "v": 0.15, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "मैं अपने अकाउंट पे सब्सक्रिप्शन कैसे एक्टिवेट करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I subscribe to a plan?", "sim": 0.948, "v": 0.489, "reuse": true, "ok": true, "right": true, "ans": "Login to your ShopKart account, go to the subscription section, select the plan you want, and click on subscribe.", "cat": "subscription"}, {"q": "मैं अपने सब्सक्रिप्शन को ऑटोमेटिकली रिन्यू होने से रोकना चाहता हूं।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.98, "v": 0.975, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "मैं अपने प्लान के लिए ऑटो-रिन्यू कैसे स्विच ऑफ करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.98, "v": 0.561, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "क्या मैं अपने सब्सक्रिप्शन के लिए ऑटोमेटिक बिलिंग डिसेबल कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I remove a saved payment method?", "sim": 0.912, "v": 0.439, "reuse": true, "ok": false, "right": false, "ans": "Log into your ShopKart account, go to the settings or account section, find the payment method you want to remove, and click on the delete or remove button there.", "cat": "subscription"}, {"q": "मैं ऑटो-रिन्यूअल सेटिंग कहां बंद करूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "How do I turn off auto-renewal?", "sim": 0.934, "v": 0.986, "reuse": true, "ok": true, "right": true, "ans": "Log into your ShopKart account, go to settings, find the auto-renew option and turn it off there.", "cat": "subscription"}, {"q": "मेरा ट्रायल पेड प्लान में कन्वर्ट हो गया और मुझसे बिल लिया गया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My payment failed but the amount was deducted.", "sim": 0.931, "v": 0.069, "reuse": false, "ok": true, "right": false, "ans": "Please check your payment details for any errors. If it's still showing as deducted, contact your bank for further assistance.", "cat": "subscription"}, {"q": "मैंने टाइम पे कैंसिल नहीं किया और अब मुझसे सब्सक्रिप्शन के लिए चार्ज लिया गया है।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My payment failed but the amount was deducted.", "sim": 0.959, "v": 0.39, "reuse": true, "ok": false, "right": false, "ans": "Please check your payment details for any errors. If it's still showing as deducted, contact your bank for further assistance.", "cat": "subscription"}, {"q": "मेरा फ्री ट्रायल पीरियड खत्म होने के बाद मुझसे चार्ज क्यों लिया गया?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "I was charged after my free trial ended.", "sim": 0.984, "v": 0.995, "reuse": true, "ok": true, "right": true, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "ट्रायल खत्म हुआ और मुझसे प्लान के लिए ऑटोमेटिकली बिल लिया गया।", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "My payment failed but the amount was deducted.", "sim": 0.931, "v": 0.829, "reuse": true, "ok": false, "right": false, "ans": "Please check your payment details for any errors. If it's still showing as deducted, contact your bank for further assistance.", "cat": "subscription"}, {"q": "प्रीमियम प्लान के साथ कौनसे पर्क्स आते हैं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.883, "v": 0.007, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "सब्सक्राइबर के रूप में मुझे किस चीज़ का एक्सेस मिलता है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.922, "v": 0.158, "reuse": true, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "आप इस प्लान में इंक्लूडेड फीचर्स की लिस्ट दे सकते हो?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What subscription plans do you offer?", "sim": 0.898, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "We offer monthly and yearly plans. Monthly plan is Rs 100 and yearly plan is Rs 900.", "cat": "subscription"}, {"q": "मेरी मेंबरशिप के साथ क्या इंक्लूडेड है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "What benefits do I get with this subscription?", "sim": 0.946, "v": 0.084, "reuse": false, "ok": true, "right": true, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "मैं किसी के लिए सब्सक्रिप्शन गिफ्ट की तरह कैसे खरीदूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.965, "v": 0.975, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "क्या मेंबरशिप प्लान गिफ्ट करने का कोई ऑप्शन है?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.933, "v": 0.515, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "क्या मैं अपने फ्रेंड या फैमिली मेंबर के लिए सब्सक्रिप्शन पर्चेज़ कर सकता हूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.906, "v": 0.992, "reuse": false, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "मैं किसी को सब्सक्रिप्शन गिफ्ट कैसे भेजूं?", "lang": "hi_deva", "kind": "paraphrase", "nm": "", "match": "Can I gift a subscription to someone else?", "sim": 0.956, "v": 0.99, "reuse": true, "ok": true, "right": true, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "How do I reset my wallet PIN?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I check my wallet balance?", "sim": 0.878, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the wallet section, and you'll see your balance there.", "cat": "account"}, {"q": "wallet ka PIN kaise reset karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I add money to my wallet?", "sim": 0.876, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the wallet section, and choose the payment method you want to use.", "cat": "account"}, {"q": "I forgot my gift card PIN, how do I find it?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.84, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "account"}, {"q": "gift card ka PIN bhool gaya, kaise pata karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.845, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "account"}, {"q": "I can't log in to the seller dashboard.", "lang": "en", "kind": "nearmiss", "nm": "scope", "match": "I can't log in to my account.", "sim": 0.805, "v": 0.408, "reuse": false, "ok": true, "right": false, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "seller dashboard mein login nahi ho raha", "lang": "hi_rom", "kind": "nearmiss", "nm": "scope", "match": "I can't log in to my account.", "sim": 0.791, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Check your email or phone number for login details. If not found, contact customer support for assistance.", "cat": "account"}, {"q": "How do I add an alternate mobile number to my account?", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "How do I change my registered mobile number?", "sim": 0.977, "v": 0.481, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "account mein alternate mobile number kaise add karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "How do I change my registered mobile number?", "sim": 0.977, "v": 0.014, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find the option to change mobile number, follow the instructions to verify your new number.", "cat": "account"}, {"q": "How do I update my name on my PAN card?", "lang": "en", "kind": "nearmiss", "nm": "scope", "match": "How do I update my saved card details?", "sim": 0.899, "v": 0.447, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile settings, find the payment method section, and update your card details there.", "cat": "account"}, {"q": "PAN card pe apna naam kaise update karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "scope", "match": "How do I update my saved card details?", "sim": 0.911, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile settings, find the payment method section, and update your card details there.", "cat": "account"}, {"q": "How do I reactivate my expired gift card?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Why does it say my coupon has expired?", "sim": 0.887, "v": 0.013, "reuse": false, "ok": true, "right": false, "ans": "Check if you used the coupon within the valid date. If yes, then it has expired. Try using a different coupon or contact customer support for assistance.", "cat": "account"}, {"q": "expire hua gift card wapas kaise activate karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Why does it say my coupon has expired?", "sim": 0.883, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "Check if you used the coupon within the valid date. If yes, then it has expired. Try using a different coupon or contact customer support for assistance.", "cat": "account"}, {"q": "How do I unlink my Google account from login?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I delete my account?", "sim": 0.814, "v": 0.135, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to settings, find the option to delete account, confirm and follow the instructions.", "cat": "account"}, {"q": "login se Google account kaise unlink karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I delete my account?", "sim": 0.809, "v": 0.019, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to settings, find the option to delete account, confirm and follow the instructions.", "cat": "account"}, {"q": "How do I set up a nominee for my wallet?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I add money to my wallet?", "sim": 0.943, "v": 0.123, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the wallet section, and choose the payment method you want to use.", "cat": "account"}, {"q": "wallet ke liye nominee kaise set karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I add money to my wallet?", "sim": 0.925, "v": 0.013, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the wallet section, and choose the payment method you want to use.", "cat": "account"}, {"q": "I forgot my parental control PIN.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I reset my password?", "sim": 0.843, "v": 0.151, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "parental control ka PIN bhool gaya hoon", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I reset my password?", "sim": 0.839, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the forgot password section, enter your registered email or mobile number, and we will send you a new password.", "cat": "account"}, {"q": "The price on the product page looks wrong.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "The amount on my invoice looks wrong.", "sim": 0.881, "v": 0.3, "reuse": false, "ok": true, "right": false, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "product page pe price galat dikh raha hai", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "The amount on my invoice looks wrong.", "sim": 0.851, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Check your order details again, and if you're still unsure, contact customer support for a review.", "cat": "billing"}, {"q": "How do I remove an item from my wishlist?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I add or remove items from my order after placing it?", "sim": 0.807, "v": 0.495, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "billing"}, {"q": "wishlist se item kaise remove karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I add or remove items from my order after placing it?", "sim": 0.809, "v": 0.475, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "billing"}, {"q": "My UPI AutoPay mandate setup failed.", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "UPI payment option isn't showing up.", "sim": 0.964, "v": 0.505, "reuse": true, "ok": false, "right": false, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "UPI AutoPay mandate setup fail ho gaya", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "UPI payment option isn't showing up.", "sim": 0.936, "v": 0.484, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "The Pay Later option isn't showing up.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "UPI payment option isn't showing up.", "sim": 0.9, "v": 0.484, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "Pay Later ka option nahi dikh raha", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "UPI payment option isn't showing up.", "sim": 0.886, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if UPI payment option is enabled. If not, enable it and try again.", "cat": "billing"}, {"q": "How do I check my reward points balance?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "My promo code isn't being applied.", "sim": 0.79, "v": 0.175, "reuse": false, "ok": true, "right": false, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "apne reward points ka balance kaise check karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "My promo code isn't being applied.", "sim": 0.805, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "My bank offer discount isn't being applied.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "My promo code isn't being applied.", "sim": 0.917, "v": 0.504, "reuse": true, "ok": false, "right": false, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "bank offer ka discount apply nahi ho raha", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "My promo code isn't being applied.", "sim": 0.883, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Check if you entered the promo code at the checkout stage. Ensure it's not expired and try again.", "cat": "billing"}, {"q": "How do I update the company address on my seller account?", "lang": "en", "kind": "nearmiss", "nm": "scope", "match": "How do I update my billing address?", "sim": 0.829, "v": 0.061, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "seller account mein company address kaise update karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "scope", "match": "How do I update my billing address?", "sim": 0.837, "v": 0.01, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your account settings, select billing information, and then update your address there.", "cat": "billing"}, {"q": "How do I get a tax exemption certificate for my purchase?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I get a GST invoice for my purchase?", "sim": 0.826, "v": 0.422, "reuse": false, "ok": true, "right": false, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "purchase ke liye tax exemption certificate kaise milega?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I get a GST invoice for my purchase?", "sim": 0.823, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "For a GST invoice, go to your account settings, find the invoice section, and request for a GST invoice there.", "cat": "billing"}, {"q": "Where can I find my return shipping label?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I add delivery instructions for my order?", "sim": 0.917, "v": 0.495, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your order history, find the order you want to add instructions to, click on the order, then select the delivery instructions option.", "cat": "billing"}, {"q": "return shipping label kahan milega?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Do I have to pay for return shipping?", "sim": 0.908, "v": 0.495, "reuse": false, "ok": true, "right": false, "ans": "No, you don't have to pay for return in ShopKart. Just contact customer care for easy returns.", "cat": "billing"}, {"q": "My scheduled order failed to place automatically.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "I cancelled my order but haven't received a refund.", "sim": 0.9, "v": 0.359, "reuse": false, "ok": true, "right": false, "ans": "Please check your refund status in your account dashboard. If it's still processing, it might take some time. You can also contact customer support for further assistance.", "cat": "billing"}, {"q": "mera scheduled order apne aap place nahi hua", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "I didn't get an order confirmation.", "sim": 0.949, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Please check your spam folder for the order confirmation email. If not there, contact customer support for further assistance.", "cat": "billing"}, {"q": "Can I reschedule my video demo appointment?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I pause my subscription temporarily?", "sim": 0.769, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can pause your subscription temporarily. Just go to your account settings and find the option to pause or resume your subscription.", "cat": "orders"}, {"q": "kya main apna video demo appointment reschedule kar sakta hoon?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I pause my subscription temporarily?", "sim": 0.785, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can pause your subscription temporarily. Just go to your account settings and find the option to pause or resume your subscription.", "cat": "orders"}, {"q": "My order shows returned to seller but I never refused it.", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "What is the status of my return?", "sim": 0.869, "v": 0.011, "reuse": false, "ok": true, "right": false, "ans": "Please check your registered email for the return status update. If you can't find it, contact our customer support at support@shopkart.com.", "cat": "orders"}, {"q": "order 'returned to seller' dikha raha hai par maine refuse nahi kiya", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "How do I return an item?", "sim": 0.867, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "Log into your account, go to your order history, find the item you want to return, click on return option, fill the return form with details, and then follow the instructions given.", "cat": "orders"}, {"q": "The wrong item is shown in my order confirmation email.", "lang": "en", "kind": "nearmiss", "nm": "scope", "match": "I received the wrong item.", "sim": 0.941, "v": 0.496, "reuse": false, "ok": true, "right": false, "ans": "Send the wrong item back and place a new order for the correct item.", "cat": "orders"}, {"q": "order confirmation email mein galat item dikh raha hai", "lang": "hi_rom", "kind": "nearmiss", "nm": "scope", "match": "My order was delivered to the wrong address.", "sim": 0.905, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Send us a message with your order number and the correct address, we will change it.", "cat": "orders"}, {"q": "The item I received stopped working after one week of use.", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "What is the return period for my order?", "sim": 0.784, "v": 0.47, "reuse": false, "ok": true, "right": false, "ans": "Return period for your order is usually 14 days from the date of delivery. You can check your order details for specific return policy.", "cat": "orders"}, {"q": "ek hafte use karne ke baad item kharab ho gaya", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "The item I received is damaged.", "sim": 0.753, "v": 0.064, "reuse": false, "ok": true, "right": false, "ans": "Send a picture of the damaged item to our support team and we will process the return or replacement for you.", "cat": "orders"}, {"q": "Can I cancel a gift card order after it has been emailed?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.853, "v": 0.364, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "email ho chuke gift card order ko cancel kar sakte hain?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.868, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "Can I add or remove items from my wishlist after sharing it?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I add or remove items from my order after placing it?", "sim": 0.834, "v": 0.988, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "share karne ke baad wishlist mein items add ya remove kar sakta hoon?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I add or remove items from my order after placing it?", "sim": 0.86, "v": 0.496, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can add or remove items from your order after placing it by logging into your account and going to the order management section.", "cat": "orders"}, {"q": "I didn't get a confirmation for my newsletter signup.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "I'm not receiving notifications from the app.", "sim": 0.897, "v": 0.524, "reuse": false, "ok": true, "right": false, "ans": "Check your app settings to ensure notifications are turned on. If still not working, try restarting your device and the app.", "cat": "orders"}, {"q": "newsletter signup ka confirmation nahi aaya", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "I'm not receiving notifications from the app.", "sim": 0.844, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Check your app settings to ensure notifications are turned on. If still not working, try restarting your device and the app.", "cat": "orders"}, {"q": "Can my separate invoices be combined into one?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can my separate orders be delivered together?", "sim": 0.894, "v": 0.503, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can ask for your separate orders to be delivered together. Just contact customer support and mention your order numbers.", "cat": "orders"}, {"q": "kya meri alag-alag invoices ek mein combine ho sakti hain?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I merge two accounts?", "sim": 0.891, "v": 0.494, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can merge your accounts. First, log in to your account, then go to settings and find the option to merge accounts. Follow the instructions given.", "cat": "orders"}, {"q": "The installation was attempted but I wasn't available.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "The app won't open at all.", "sim": 0.903, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Please go to your device's settings, find app settings, and clear the cache and data of the ShopKart app. Then, try opening it again.", "cat": "orders"}, {"q": "installation ke liye aaye the par main ghar pe nahi tha", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "My data isn't syncing across devices.", "sim": 0.766, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if there are any sync settings turned off. Make sure all your devices are logged in with the same account.", "cat": "orders"}, {"q": "How do I qualify for free installation?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Is there a free trial available?", "sim": 0.916, "v": 0.106, "reuse": false, "ok": true, "right": false, "ans": "Yes, there is a free trial available. You can sign up for it directly on their website or app.", "cat": "orders"}, {"q": "free installation ke liye eligible kaise bane?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Is there a free trial available?", "sim": 0.913, "v": 0.02, "reuse": false, "ok": true, "right": false, "ans": "Yes, there is a free trial available. You can sign up for it directly on their website or app.", "cat": "orders"}, {"q": "Can I get a gift receipt without prices?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.912, "v": 0.011, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "bina price wali gift receipt mil sakti hai?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.94, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "orders"}, {"q": "How do I return a gift card?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.907, "v": 0.174, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "returns"}, {"q": "gift card return kaise karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I get my order gift-wrapped?", "sim": 0.904, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can request your order to be gift-wrapped. Just mention it in the order notes section.", "cat": "returns"}, {"q": "Why was my product review rejected?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Why was my return request rejected?", "sim": 0.9, "v": 0.34, "reuse": false, "ok": true, "right": false, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "mera product review reject kyun hua?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Why was my return request rejected?", "sim": 0.893, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "I'm sorry to hear that. Please check if you provided all the necessary details like your order number and return reason. Sometimes, the reason might not be clear or might not match what we accept.", "cat": "returns"}, {"q": "The cashback I got is less than what was promised.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "The refund amount is less than what I paid.", "sim": 0.941, "v": 0.495, "reuse": false, "ok": true, "right": false, "ans": "Please contact customer support, they will check and resolve the issue by giving you the correct refund amount.", "cat": "returns"}, {"q": "cashback promise se kam mila hai", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Why did I only get a partial refund?", "sim": 0.872, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Sometimes partial refunds happen due to payment processing issues. Check your bank account for the refund or contact their customer support for further assistance.", "cat": "returns"}, {"q": "Why was only part of my order delivered?", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "The pickup for my return didn't happen.", "sim": 0.932, "v": 0.255, "reuse": false, "ok": true, "right": false, "ans": "Please check your order status on the app or website, it might be delayed. If still not available, contact customer support for further assistance.", "cat": "returns"}, {"q": "mere order ka sirf kuch hissa hi deliver kyun hua?", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "My order is delayed, when will it arrive?", "sim": 0.945, "v": 0.012, "reuse": false, "ok": true, "right": false, "ans": "Please check your order status on the app or website for the latest update. If it's still delayed, contact customer support for further assistance.", "cat": "returns"}, {"q": "Do I need to show ID to receive my delivery?", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "Is cash on delivery available for my order?", "sim": 0.91, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Yes, for your order cash on delivery is available. Just choose it during checkout.", "cat": "returns"}, {"q": "delivery lene ke liye ID dikhana zaroori hai kya?", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "Is cash on delivery available for my order?", "sim": 0.898, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Yes, for your order cash on delivery is available. Just choose it during checkout.", "cat": "returns"}, {"q": "How long will it take to get my repaired item back?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How long does a refund usually take?", "sim": 0.923, "v": 0.983, "reuse": true, "ok": false, "right": false, "ans": "For a refund, it usually takes about 7-10 business days after we receive your returned item.", "cat": "returns"}, {"q": "repair hua item wapas aane mein kitna time lagega?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How long will it take to receive my replacement item?", "sim": 0.899, "v": 0.494, "reuse": false, "ok": true, "right": false, "ans": "It usually takes 3-5 business days to receive your replacement item after we process it.", "cat": "returns"}, {"q": "How do I cancel a warranty claim I already submitted?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I cancel an order that has already shipped?", "sim": 0.89, "v": 0.469, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "returns"}, {"q": "submit kiya hua warranty claim cancel kaise karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I cancel an order that has already shipped?", "sim": 0.884, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can cancel an order if it's not yet shipped. Go to your order history and look for the option to cancel.", "cat": "returns"}, {"q": "I'm having trouble updating the firmware on the watch I bought.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "I'm having trouble updating the app.", "sim": 0.883, "v": 0.494, "reuse": false, "ok": true, "right": false, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "jo watch kharidi uska firmware update nahi ho raha", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "I'm having trouble updating the app.", "sim": 0.865, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "Please go to your app store, search for ShopKart, and check if there's an update available. If not, uninstall and then reinstall the app.", "cat": "technical"}, {"q": "A button on the product I bought isn't working.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "A specific feature isn't working as expected.", "sim": 0.888, "v": 0.504, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "jo product kharida uska ek button kaam nahi kar raha", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "A specific feature isn't working as expected.", "sim": 0.862, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Please go to your account settings and check if the feature is enabled or not. If it's enabled, try clearing your browser cache and cookies.", "cat": "technical"}, {"q": "How do I change the privacy settings for my reviews?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I set up security questions?", "sim": 0.806, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "technical"}, {"q": "apne reviews ki privacy settings kaise badlu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I set up security questions?", "sim": 0.814, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to settings, find security options, and set up your security questions there.", "cat": "technical"}, {"q": "Why does the delivery person need my OTP?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I contact the delivery person?", "sim": 0.923, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "You can contact the delivery person by calling the order confirmation number or the customer service number provided when you placed your order.", "cat": "technical"}, {"q": "delivery wale ko mera OTP kyun chahiye?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I contact the delivery person?", "sim": 0.941, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "You can contact the delivery person by calling the order confirmation number or the customer service number provided when you placed your order.", "cat": "technical"}, {"q": "My pincode is showing as non-serviceable.", "lang": "en", "kind": "nearmiss", "nm": "attr", "match": "The OTP I entered says it's invalid.", "sim": 0.864, "v": 0.05, "reuse": false, "ok": true, "right": false, "ans": "Please check if you entered the OTP correctly. If yes, try generating a new OTP.", "cat": "technical"}, {"q": "mera pincode non-serviceable dikha raha hai", "lang": "hi_rom", "kind": "nearmiss", "nm": "attr", "match": "The OTP I entered says it's invalid.", "sim": 0.841, "v": 0.181, "reuse": false, "ok": true, "right": false, "ans": "Please check if you entered the OTP correctly. If yes, try generating a new OTP.", "cat": "technical"}, {"q": "Can I place an order over a phone call?", "lang": "en", "kind": "nearmiss", "nm": "scope", "match": "How do I verify my mobile number?", "sim": 0.886, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile section, find the mobile number verification option and enter the OTP sent to your registered number.", "cat": "technical"}, {"q": "kya main phone call pe order de sakta hoon?", "lang": "hi_rom", "kind": "nearmiss", "nm": "scope", "match": "How do I verify my mobile number?", "sim": 0.902, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to your profile section, find the mobile number verification option and enter the OTP sent to your registered number.", "cat": "technical"}, {"q": "Why did a small item come in such a big box?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "An item is missing from my order.", "sim": 0.832, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support through the app or website to report the missing item. They will guide you on how to proceed.", "cat": "technical"}, {"q": "chhote item ke liye itna bada box kyun aaya?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "An item is missing from my order.", "sim": 0.809, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Contact customer support through the app or website to report the missing item. They will guide you on how to proceed.", "cat": "technical"}, {"q": "How do I enable kids mode?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I share my subscription with family members?", "sim": 0.668, "v": 0.429, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can share your subscription with family members. Just contact customer support and provide your details.", "cat": "technical"}, {"q": "kids mode kaise enable karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I share my subscription with family members?", "sim": 0.669, "v": 0.488, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can share your subscription with family members. Just contact customer support and provide your details.", "cat": "technical"}, {"q": "How do I change the language of my invoice?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I change the app's language?", "sim": 0.876, "v": 0.078, "reuse": false, "ok": true, "right": false, "ans": "Go to settings, then find language or language and region option, and select your preferred language.", "cat": "technical"}, {"q": "invoice ki language kaise badlu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I download my invoice?", "sim": 0.845, "v": 0.01, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to the Orders section, find the order for which you want the invoice, click on the invoice icon or download button to get your invoice.", "cat": "technical"}, {"q": "How do I clear my cart?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I cancel my order?", "sim": 0.926, "v": 0.015, "reuse": false, "ok": true, "right": false, "ans": "Login to your ShopKart account, go to Orders section, find the order you want to cancel, click on Cancel Order option there.", "cat": "technical"}, {"q": "apna cart kaise clear karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I delete my account?", "sim": 0.919, "v": 0.006, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to settings, find the option to delete account, confirm and follow the instructions.", "cat": "technical"}, {"q": "What protection plans do you offer for electronics?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Is it safe to save my card details on the app?", "sim": 0.8, "v": 0.015, "reuse": false, "ok": true, "right": false, "ans": "Yes, it's safe to save your card details on the app. They use secure encryption to protect your information. Just make sure to set a strong password for your account.", "cat": "subscription"}, {"q": "electronics ke liye kaunse protection plans hain?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Is it safe to save my card details on the app?", "sim": 0.799, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Yes, it's safe to save your card details on the app. They use secure encryption to protect your information. Just make sure to set a strong password for your account.", "cat": "subscription"}, {"q": "How do I subscribe to price-drop alerts?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "How do I downgrade to a cheaper plan?", "sim": 0.857, "v": 0.009, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to your profile settings, find the plan section and select a cheaper plan option.", "cat": "subscription"}, {"q": "price drop alerts ke liye subscribe kaise karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "How do I downgrade to a cheaper plan?", "sim": 0.857, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "Login to your account, go to your profile settings, find the plan section and select a cheaper plan option.", "cat": "subscription"}, {"q": "How do I turn off auto-play videos?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "A page isn't loading properly.", "sim": 0.736, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Please clear your browser cache and cookies, then try opening the page again. If still not working, try opening another tab or device.", "cat": "subscription"}, {"q": "auto-play videos kaise band karu?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "A page isn't loading properly.", "sim": 0.732, "v": 0.015, "reuse": false, "ok": true, "right": false, "ans": "Please clear your browser cache and cookies, then try opening the page again. If still not working, try opening another tab or device.", "cat": "subscription"}, {"q": "I was charged after my free sample was delivered.", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "I was charged after my free trial ended.", "sim": 0.937, "v": 0.483, "reuse": false, "ok": true, "right": false, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "free sample deliver hone ke baad mujhse charge kiya gaya", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "I was charged after my free trial ended.", "sim": 0.931, "v": 0.469, "reuse": false, "ok": true, "right": false, "ans": "Check your account for any charges. If you find it, contact customer support for refund.", "cat": "subscription"}, {"q": "What benefits do I get with this credit card offer?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "What benefits do I get with this subscription?", "sim": 0.874, "v": 0.091, "reuse": false, "ok": true, "right": false, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "is credit card offer se kya benefits milenge?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "What benefits do I get with this subscription?", "sim": 0.877, "v": 0.007, "reuse": false, "ok": true, "right": false, "ans": "With a subscription, you get access to early access to new products, free shipping, and sometimes discounts on your purchases.", "cat": "subscription"}, {"q": "Can I gift my reward points to someone else?", "lang": "en", "kind": "nearmiss", "nm": "obj", "match": "Can I gift a subscription to someone else?", "sim": 0.881, "v": 0.168, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}, {"q": "kya apne reward points kisi aur ko gift kar sakta hoon?", "lang": "hi_rom", "kind": "nearmiss", "nm": "obj", "match": "Can I gift a subscription to someone else?", "sim": 0.879, "v": 0.008, "reuse": false, "ok": true, "right": false, "ans": "Yes, you can gift a subscription. Just go to your account settings, find the subscription you want to gift, and select the option to gift it.", "cat": "subscription"}]} |