Update static/script.js

static/script.js

@@ -1,9 +1,6 @@
 let conversation = [
     { role: 'bot', message: "Hi there! I'm Chat Bot! May I know your name?" }
 ];
-let selectedIngredients = [];
-let selectedMenuItem = null;
-let cart = [];
 let userName = ''; // To store the user's name
 
 function addMessage(role, message) {
@@ -43,7 +40,11 @@ function displayForm() {
         console.error('Chat messages container not found for form!');
         return;
     }
-
+    // Prevent duplicate forms
+    if (chatMessages.querySelector('.registration-form')) {
+        console.log('Form already exists, skipping display.');
+        return;
+    }
     const formDiv = document.createElement('div');
     formDiv.className = 'bot-message';
     formDiv.innerHTML = `
@@ -166,7 +167,7 @@ function handleResponse(userInput) {
             { text: 'How do I update my account information?', class: 'blue' },
             { text: 'Can I leave a review for a product?', class: 'blue' },
             { text: 'How do I report a product issue?', class: 'blue' },
-            { text: 'Other', class: 'green' } // Added "Other" option
+            { text: 'Other', class: 'green' }
         ];
     } else if (lastMessage.includes('what is tionat?')) {
         botResponse = 'TioNat is an e-commerce platform offering a wide range of products in Nutritional Care, Health Care, and Personal Care categories. We aim to improve the quality of life with top-notch, reliable, and scientifically-backed products.';
@@ -208,7 +209,7 @@ function handleResponse(userInput) {
         botResponse = 'Orders typically take 3-7 business days to process and ship, depending on your location. You can check your tracking number for more accurate delivery details.';
     } else if (lastMessage.includes('do you offer free shipping?')) {
         botResponse = 'Yes, we offer free shipping on orders above a certain amount. Check the shipping details at checkout to confirm eligibility.';
-    } else if (lastMessage.includes('how do i return a product?')) {
+    } else if (lastMessage.includes('how do I return a product?')) {
         botResponse = 'If you are not satisfied with your purchase, you can return most products within 30 days. Please visit our Returns & Exchange page for detailed instructions.';
     } else if (lastMessage.includes('how can i contact customer service?')) {
         botResponse = 'You can reach our customer service team via email at support@tionat.com or call us at +1-800-123-4567. We\'re here to assist you with any queries.';
@@ -232,11 +233,47 @@ function handleResponse(userInput) {
         displayForm();
         return; // Stop further processing since we're showing the form
     } else {
-        // Fallback for unrecognized input
-        botResponse = "Sorry, I didn't understand that. Let's register your query so our service agent can assist you.";
+        // Instead of showing the form, guide the user to select "Other"
+        botResponse = "I'm sorry, I don't understand your query. Please select the 'Other' option to proceed.";
         addMessage('bot', botResponse);
-        displayForm();
-        return; // Stop further processing since we're showing the form
+        
+        // Redisplay the FAQ options if they aren't already visible
+        if (conversation.length > 2 && !document.querySelector('.option-button')) {
+            options = [
+                { text: 'What is TioNat?', class: 'blue' },
+                { text: 'How do I create an account on TioNat?', class: 'blue' },
+                { text: 'How can I track my order?', class: 'blue' },
+                { text: 'Do you ship internationally?', class: 'blue' },
+                { text: 'What payment methods do you accept?', class: 'blue' },
+                { text: 'What is the best supplement for boosting immunity?', class: 'blue' },
+                { text: 'Are your nutritional supplements vegan-friendly?', class: 'blue' },
+                { text: 'How do I know which supplement is right for me?', class: 'blue' },
+                { text: 'Are there any side effects of using your supplements?', class: 'blue' },
+                { text: 'Do you offer products for specific health conditions?', class: 'blue' },
+                { text: 'How do I use your health care products?', class: 'blue' },
+                { text: 'Do your products come with a money-back guarantee?', class: 'blue' },
+                { text: 'Are your health care products FDA-approved?', class: 'blue' },
+                { text: 'Are your personal care products cruelty-free?', class: 'blue' },
+                { text: 'What ingredients do you use in your skincare products?', class: 'blue' },
+                { text: 'Can I use your personal care products for sensitive skin?', class: 'blue' },
+                { text: 'How do I find the right skincare routine?', class: 'blue' },
+                { text: 'Can I modify or cancel my order after placing it?', class: 'blue' },
+                { text: 'How long does it take to receive my order?', class: 'blue' },
+                { text: 'Do you offer free shipping?', class: 'blue' },
+                { text: 'How do I return a product?', class: 'blue' },
+                { text: 'How can I contact customer service?', class: 'blue' },
+                { text: 'Can I track my return?', class: 'blue' },
+                { text: 'How can I get a product recommendation?', class: 'blue' },
+                { text: 'How do I reset my password?', class: 'blue' },
+                { text: 'Is my payment information secure?', class: 'blue' },
+                { text: 'How do I update my account information?', class: 'blue' },
+                { text: 'Can I leave a review for a product?', class: 'blue' },
+                { text: 'How do I report a product issue?', class: 'blue' },
+                { text: 'Other', class: 'green' }
+            ];
+            displayOptions(options);
+        }
+        return; // Stop further processing
     }
 
     addMessage('bot', botResponse);