Update static/script.js

static/script.js

@@ -1,113 +1,55 @@
-// TioNat Chatbot Full JavaScript Code with Category-wise FAQ Display
-
 let conversation = [
     { role: 'bot', message: "Hi there! I'm TioNat Assistant! May I know your name?" }
 ];
-let userName = '';
-let isSubmitting = false;
-let hasShownCategories = false;
-
-const faqCategories = [
-    {
-        name: 'About TioNat and Account Setup',
-        color: 'blue',
-        questions: [
-            "What is TioNat?",
-            "How do I create an account on TioNat?",
-            "How can I track my order?",
-            "Do you ship internationally?",
-            "What payment methods do you accept?"
-        ]
-    },
-    {
-        name: 'Nutritional Supplements',
-        color: 'purple',
-        questions: [
-            "What is the best supplement for boosting immunity?",
-            "Are your nutritional supplements vegan-friendly?",
-            "How do I know which supplement is right for me?",
-            "Are there any side effects of using your supplements?",
-            "Do you offer products for specific health conditions?"
-        ]
-    },
-    {
-        name: 'Health Care Products',
-        color: 'teal',
-        questions: [
-            "How do I use your health care products?",
-            "Do your products come with a money-back guarantee?",
-            "Are your health care products FDA-approved?",
-            "Are your personal care products cruelty-free?",
-            "What ingredients do you use in your skincare products?"
-        ]
-    },
-    {
-        name: 'Personal Care and Skincare',
-        color: 'orange',
-        questions: [
-            "Can I use your personal care products for sensitive skin?",
-            "How do I find the right skincare routine?",
-            "Can I modify or cancel my order after placing it?",
-            "How long does it take to receive my order?",
-            "Do you offer free shipping?"
-        ]
-    },
-    {
-        name: 'Returns and Customer Support',
-        color: 'red',
-        questions: [
-            "How do I return a product?",
-            "How can I contact customer service?",
-            "Can I track my return?",
-            "How can I get a product recommendation?",
-            "How do I reset my password?"
-        ]
-    },
-    {
-        name: 'Security and Account Management',
-        color: 'green',
-        questions: [
-            "Is my payment information secure?",
-            "How do I update my account information?",
-            "Can I leave a review for a product?",
-            "How do I report a product issue?"
-        ]
-    },
-    {
-        name: 'Other',
-        color: 'gray',
-        questions: []
-    }
-];
+let userName = ''; // To store the user's name
+let isSubmitting = false; // Flag to prevent multiple submissions
 
 function addMessage(role, message) {
     const chatMessages = document.getElementById('chatMessages');
+    if (!chatMessages) {
+        console.error('Chat messages container not found!');
+        return;
+    }
     const messageDiv = document.createElement('div');
     messageDiv.className = role === 'bot' ? 'bot-message' : 'user-message';
     messageDiv.textContent = message;
     chatMessages.appendChild(messageDiv);
     chatMessages.scrollTop = chatMessages.scrollHeight;
+    console.log(`Added ${role} message: ${message}`);
 }
 
 function sendMessage() {
     const userInput = document.getElementById('userInput');
+    if (!userInput) {
+        console.error('User input field not found!');
+        return;
+    }
     const message = userInput.value.trim();
     if (message) {
         addMessage('user', message);
-        conversation.push({ role: 'user', message });
+        conversation.push({ role: 'user', message: message });
         userInput.value = '';
         setTimeout(() => handleResponse(message), 500);
+    } else {
+        console.warn('Empty message!');
     }
 }
 
+// Add Enter key event listener for the input field
 document.addEventListener('DOMContentLoaded', () => {
-    document.getElementById('userInput').addEventListener('keydown', event => {
-        if (event.key === 'Enter' && !event.shiftKey) {
-            event.preventDefault();
-            sendMessage();
-        }
-    });
-    document.getElementById('clearButton').addEventListener('click', clearChat);
+    const userInput = document.getElementById('userInput');
+    const clearButton = document.getElementById('clearButton');
+    if (userInput) {
+        userInput.addEventListener('keydown', (event) => {
+            if (event.key === 'Enter' && !event.shiftKey) {
+                event.preventDefault();
+                sendMessage();
+            }
+        });
+    }
+    if (clearButton) {
+        clearButton.addEventListener('click', clearChat);
+    }
 });
 
 function clearChat() {
@@ -116,67 +58,20 @@ function clearChat() {
     conversation = [{ role: 'bot', message: "Hi there! I'm TioNat Assistant! May I know your name?" }];
     userName = '';
     document.getElementById('userInput').value = '';
-    isSubmitting = false;
-    hasShownCategories = false;
+    isSubmitting = false; // Reset submission flag on chat clear
 }
 
-function displayCategories() {
-    const chatMessages = document.getElementById('chatMessages');
-    faqCategories.forEach(category => {
-        const div = document.createElement('div');
-        div.className = 'bot-message';
-        const btn = document.createElement('button');
-        btn.textContent = category.name;
-        btn.className = `option-button ${category.color}`;
-        btn.onclick = () => {
-            addMessage('user', category.name);
-            if (category.name === 'Other') {
-                addMessage('bot', "Please describe your query below:");
-                displayForm();
-            } else {
-                displayFAQQuestions(category);
-            }
-        };
-        div.appendChild(btn);
-        chatMessages.appendChild(div);
-    });
-    chatMessages.scrollTop = chatMessages.scrollHeight;
-}
-
-function displayFAQQuestions(category) {
+function displayForm() {
     const chatMessages = document.getElementById('chatMessages');
-    category.questions.forEach(q => {
-        const div = document.createElement('div');
-        div.className = 'bot-message';
-        const btn = document.createElement('button');
-        btn.textContent = q;
-        btn.className = `option-button ${category.color}`;
-        btn.onclick = () => {
-            addMessage('user', q);
-            setTimeout(() => handleResponse(q), 500);
-        };
-        div.appendChild(btn);
-        chatMessages.appendChild(div);
-    });
-    chatMessages.scrollTop = chatMessages.scrollHeight;
-}
-
-function handleResponse(userInput) {
-    if (!userName) {
-        userName = userInput;
-        addMessage('bot', `Nice to meet you, ${userInput}! 😊 Please select a category below.`);
-        if (!hasShownCategories) {
-            displayCategories();
-            hasShownCategories = true;
-        }
+    if (!chatMessages) {
+        console.error('Chat messages container not found for form!');
+        return;
+    }
+    // Prevent duplicate forms
+    if (chatMessages.querySelector('.registration-form')) {
+        console.log('Form already exists, skipping display.');
         return;
     }
-    addMessage('bot', "Thank you for your question! Our support agent will get back to you shortly.");
-}
-
-function displayForm() {
-    const chatMessages = document.getElementById('chatMessages');
-    if (chatMessages.querySelector('.registration-form')) return;
     const formDiv = document.createElement('div');
     formDiv.className = 'bot-message';
     formDiv.innerHTML = `
@@ -195,59 +90,310 @@ function displayForm() {
     chatMessages.scrollTop = chatMessages.scrollHeight;
 }
 
+function resetForm() {
+    const mobileNumber = document.getElementById('mobileNumber');
+    const email = document.getElementById('email');
+    const issueDescription = document.getElementById('issueDescription');
+    const submitButton = document.getElementById('submitButton');
+
+    if (mobileNumber) mobileNumber.value = '';
+    if (email) email.value = '';
+    if (issueDescription) issueDescription.value = '';
+    if (submitButton) submitButton.disabled = false;
+    isSubmitting = false; // Reset the flag after form reset
+    console.log('Form reset after 4 seconds');
+}
+
 function submitForm() {
-    if (isSubmitting) return;
+    if (isSubmitting) {
+        console.log('Submission already in progress, ignoring additional click');
+        return;
+    }
+
     const submitButton = document.getElementById('submitButton');
+    if (!submitButton) {
+        console.error('Submit button not found!');
+        return;
+    }
+
+    // Disable the button and set the flag
     isSubmitting = true;
     submitButton.disabled = true;
+    console.log('Submit button clicked, starting submission process');
 
-    const mobile = document.getElementById('mobileNumber').value.trim();
+    const mobileNumber = document.getElementById('mobileNumber').value.trim();
     const email = document.getElementById('email').value.trim();
-    const issue = document.getElementById('issueDescription').value.trim();
+    const issueDescription = document.getElementById('issueDescription').value.trim();
 
-    if (!/^[0-9]{10}$/.test(mobile)) {
+    // Validate mobile number (must be 10 digits)
+    const mobileRegex = /^\d{10}$/;
+    if (!mobileNumber || !mobileRegex.test(mobileNumber)) {
         addMessage('bot', 'Please enter a valid 10-digit mobile number.');
-        resetForm();
+        isSubmitting = false;
+        submitButton.disabled = false;
+        console.log('Validation failed: Invalid mobile number');
         return;
     }
-    if (!/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(email)) {
+    if (!email || !/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(email)) {
         addMessage('bot', 'Please enter a valid email address.');
-        resetForm();
+        isSubmitting = false;
+        submitButton.disabled = false;
+        console.log('Validation failed: Invalid email');
         return;
     }
-    if (!issue) {
+    if (!issueDescription) {
         addMessage('bot', 'Please describe your issue.');
-        resetForm();
+        isSubmitting = false;
+        submitButton.disabled = false;
+        console.log('Validation failed: Issue description missing');
         return;
     }
 
-    const formData = { name: userName, mobile, email, issue };
+    const formData = {
+        name: userName,
+        mobileNumber: mobileNumber,
+        email: email,
+        issueDescription: issueDescription
+    };
+
+    console.log('Sending form data to server:', formData);
 
     fetch('/submit-case', {
         method: 'POST',
-        headers: { 'Content-Type': 'application/json' },
-        body: JSON.stringify(formData)
+        headers: {
+            'Content-Type': 'application/json',
+        },
+        body: JSON.stringify(formData),
+    })
+    .then(response => {
+        console.log('Received response from server:', response);
+        return response.json();
     })
-    .then(res => res.json())
     .then(data => {
+        console.log('Parsed response data:', data);
         if (data.success) {
-            addMessage('bot', 'Your case has been submitted. Our agent will contact you soon.');
-            setTimeout(resetForm, 4000);
+            addMessage('bot', 'Thank you! Your case has been submitted. Our service agent will get back to you soon.');
+            // Reset the form after 4 seconds
+            setTimeout(() => {
+                resetForm();
+            }, 4000);
         } else {
-            addMessage('bot', 'Error submitting form. Try again later.');
-            resetForm();
+            addMessage('bot', 'There was an error submitting your case. Please try again later.');
+            isSubmitting = false;
+            submitButton.disabled = false;
         }
     })
-    .catch(() => {
-        addMessage('bot', 'Error submitting form. Try again later.');
-        resetForm();
+    .catch(error => {
+        console.error('Error submitting form:', error);
+        addMessage('bot', 'There was an error submitting your case. Please try again later.');
+        isSubmitting = false;
+        submitButton.disabled = false;
     });
 }
 
-function resetForm() {
-    document.getElementById('mobileNumber').value = '';
-    document.getElementById('email').value = '';
-    document.getElementById('issueDescription').value = '';
-    document.getElementById('submitButton').disabled = false;
-    isSubmitting = false;
+function displayOptions(options) {
+    const chatMessages = document.getElementById('chatMessages');
+    if (!chatMessages) {
+        console.error('Chat messages container not found for options!');
+        return;
+    }
+
+    options.forEach(opt => {
+        const messageDiv = document.createElement('div');
+        messageDiv.className = 'bot-message';
+        const button = document.createElement('button');
+        button.textContent = opt.text;
+        button.className = `option-button ${opt.class}`;
+
+        button.onclick = () => {
+            addMessage('user', opt.text);
+            conversation.push({ role: 'user', message: opt.text });
+            setTimeout(() => handleResponse(opt.text), 500);
+        };
+
+        messageDiv.appendChild(button);
+        chatMessages.appendChild(messageDiv);
+    });
+
+    chatMessages.scrollTop = chatMessages.scrollHeight;
+}
+
+function displayCategories() {
+    const categories = [
+        { text: 'About TioNat and Account Setup', class: 'blue', questions: [
+            { text: 'What is TioNat?', class: 'blue' },
+            { text: 'How do I create an account on TioNat?', class: 'blue' },
+            { text: 'How can I track my order?', class: 'blue' },
+            { text: 'Do you ship internationally?', class: 'blue' },
+            { text: 'What payment methods do you accept?', class: 'blue' }
+        ]},
+        { text: 'Nutritional Supplements', class: 'blue', questions: [
+            { text: 'What is the best supplement for boosting immunity?', class: 'blue' },
+            { text: 'Are your nutritional supplements vegan-friendly?', class: 'blue' },
+            { text: 'How do I know which supplement is right for me?', class: 'blue' },
+            { text: 'Are there any side effects of using your supplements?', class: 'blue' },
+            { text: 'Do you offer products for specific health conditions?', class: 'blue' }
+        ]},
+        { text: 'Health Care Products', class: 'blue', questions: [
+            { text: 'How do I use your health care products?', class: 'blue' },
+            { text: 'Do your products come with a money-back guarantee?', class: 'blue' },
+            { text: 'Are your health care products FDA-approved?', class: 'blue' },
+            { text: 'Are your personal care products cruelty-free?', class: 'blue' },
+            { text: 'What ingredients do you use in your skincare products?', class: 'blue' }
+        ]},
+        { text: 'Personal Care and Skincare', class: 'blue', questions: [
+            { text: 'Can I use your personal care products for sensitive skin?', class: 'blue' },
+            { text: 'How do I find the right skincare routine?', class: 'blue' },
+            { text: 'Can I modify or cancel my order after placing it?', class: 'blue' },
+            { text: 'How long does it take to receive my order?', class: 'blue' },
+            { text: 'Do you offer free shipping?', class: 'blue' }
+        ]},
+        { text: 'Returns and Customer Support', class: 'blue', questions: [
+            { text: 'How do I return a product?', class: 'blue' },
+            { text: 'How can I contact customer service?', class: 'blue' },
+            { text: 'Can I track my return?', class: 'blue' },
+            { text: 'How can I get a product recommendation?', class: 'blue' },
+            { text: 'How do I reset my password?', class: 'blue' } // Moved here
+        ]},
+        { text: 'Security and Account Management', class: 'blue', questions: [
+            { text: 'Is my payment information secure?', class: 'blue' },
+            { text: 'How do I update my account information?', class: 'blue' },
+            { text: 'Can I leave a review for a product?', class: 'blue' },
+            { text: 'How do I report a product issue?', class: 'blue' }
+        ]},
+        { text: 'Other', class: 'green' }
+    ];
+
+    const chatMessages = document.getElementById('chatMessages');
+    if (!chatMessages) {
+        console.error('Chat messages container not found for categories!');
+        return;
+    }
+
+    categories.forEach(category => {
+        const messageDiv = document.createElement('div');
+        messageDiv.className = 'bot-message';
+        const button = document.createElement('button');
+        button.textContent = category.text;
+        button.className = `option-button ${category.class}`;
+
+        button.onclick = () => {
+            addMessage('user', category.text);
+            conversation.push({ role: 'user', message: category.text });
+            if (category.text === 'Other') {
+                addMessage('bot', "Please provide more details about your query so our service agent can assist you.");
+                displayForm();
+            } else {
+                displayOptions(category.questions);
+            }
+        };
+
+        messageDiv.appendChild(button);
+        chatMessages.appendChild(messageDiv);
+    });
+
+    chatMessages.scrollTop = chatMessages.scrollHeight;
 }
+
+function handleResponse(userInput) {
+    const lastMessage = conversation[conversation.length - 1].message.toLowerCase();
+    let botResponse = '';
+
+    // Handle name input (first user response after bot's greeting)
+    if (conversation.length === 2 && conversation[0].role === 'bot' && conversation[0].message.includes('May I know your name?')) {
+        userName = userInput;
+        botResponse = `Nice to meet you, ${userInput}! 😊 Please select a category to explore common questions or choose 'Other' to submit a custom query.`;
+        addMessage('bot', botResponse);
+        displayCategories();
+        return;
+    }
+
+    // Handle category selection and FAQ responses
+    if (lastMessage.includes('about tionat and account setup')) {
+        return; // Questions are already displayed via displayOptions
+    } else if (lastMessage.includes('nutritional supplements')) {
+        return;
+    } else if (lastMessage.includes('health care products')) {
+        return;
+    } else if (lastMessage.includes('personal care and skincare')) {
+        return;
+    } else if (lastMessage.includes('returns and customer support')) {
+        return;
+    } else if (lastMessage.includes('security and account management')) {
+        return;
+    } else if (lastMessage.includes('other')) {
+        addMessage('bot', "Please provide more details about your query so our service agent can assist you.");
+        displayForm();
+        return;
+    }
+
+    // Handle FAQ responses
+    if (lastMessage.includes('what is tionat?')) {
+        botResponse = 'TioNat is an e-commerce platform offering a wide range of products in Nutritional Care, Health Care, and Personal Care categories. We aim to improve the quality of life with top-notch, reliable, and scientifically-backed products.';
+    } else if (lastMessage.includes('how do i create an account on tionat?')) {
+        botResponse = 'To create an account on TioNat, simply click on the "Sign Up" button on the top-right corner of our website. Enter your name, email address, and a password. Once registered, you can start shopping!'; 
+    } else if (lastMessage.includes('how can i track my order?')) {
+        botResponse = 'After placing your order, you will receive a tracking number via email. You can also track your order from your TioNat account under the "Order History" section.';
+    } else if (lastMessage.includes('do you ship internationally?')) {
+        botResponse = 'Yes, we offer international shipping to select countries. You can check if your country is eligible for delivery during the checkout process.';
+    } else if (lastMessage.includes('what payment methods do you accept?')) {
+        botResponse = 'We accept a wide variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), net banking, PayPal, and cash on delivery (where applicable).';
+    } else if (lastMessage.includes('what is the best supplement for boosting immunity?')) {
+        botResponse = 'Our Immunity Booster supplements, like Vitamin C, Zinc, and Echinacea, are popular choices for improving immune system health. We recommend consulting with a healthcare provider to find the best fit for you.';
+    } else if (lastMessage.includes('are your nutritional supplements vegan-friendly?')) {
+        botResponse = 'Yes, many of our nutritional supplements are vegan-friendly. Please check the product details for specific information on ingredients and certifications.';
+    } else if (lastMessage.includes('how do i know which supplement is right for me?')) {
+        botResponse = 'We recommend consulting with a healthcare professional before choosing a supplement. You can also check our detailed product descriptions and consult with our customer service for recommendations.';
+    } else if (lastMessage.includes('are there any side effects of using your supplements?')) {
+        botResponse = 'All our products are thoroughly tested for safety, but individual reactions may vary. We suggest reading the product description for possible side effects or consulting with a healthcare provider before using any product.';
+    } else if (lastMessage.includes('do you offer products for specific health conditions?')) {
+        botResponse = 'Yes, we offer a variety of health care products for conditions such as joint pain, heart health, digestion issues, and more. Please browse through our Health Care category for detailed information.';
+    } else if (lastMessage.includes('how do i use your health care products?')) {
+        botResponse = 'Each product comes with detailed instructions for use on the packaging. Additionally, you can find user guides and recommendations on our website under each product’s description.';
+    } else if (lastMessage.includes('do your products come with a money-back guarantee?')) {
+        botResponse = 'Yes, we offer a 30-day money-back guarantee on most of our health care products. Please refer to our return policy for specific conditions and guidelines.';
+    } else if (lastMessage.includes('are your health care products fda-approved?')) {
+        botResponse = 'Many of our health care products are manufactured following strict quality guidelines and may be FDA-approved where applicable. You can check the product details for certification information.';
+    } else if (lastMessage.includes('are your personal care products cruelty-free?')) {
+        botResponse = 'Yes, all our personal care products are cruelty-free. We ensure that none of our products are tested on animals, and they are made with sustainable and ethical practices.';
+    } else if (lastMessage.includes('what ingredients do you use in your skincare products?')) {
+        botResponse = 'Our skincare products are formulated with high-quality ingredients, such as natural oils, vitamins, and plant-based extracts. For specific ingredient lists, please refer to the product description on each item page.';
+    } else if (lastMessage.includes('can i use your personal care products for sensitive skin?')) {
+        botResponse = 'We offer products specifically designed for sensitive skin. Check the product descriptions for details on ingredients and suitability for sensitive skin. We also recommend doing a patch test before full application.';
+    } else if (lastMessage.includes('how do i find the right skincare routine?')) {
+        botResponse = 'We suggest starting with a basic routine: cleansing, toning, and moisturizing. For more tailored recommendations, please check out our personalized skincare guides, or reach out to our customer service for advice.';
+    } else if (lastMessage.includes('can i modify or cancel my order after placing it?')) {
+        botResponse = 'Orders can be modified or canceled within 24 hours of placement. Please contact our customer support immediately for any changes.';
+    } else if (lastMessage.includes('how long does it take to receive my order?')) {
+        botResponse = 'Orders typically take 3-7 business days to process and ship, depending on your location. You can check your tracking number for more accurate delivery details.';
+    } else if (lastMessage.includes('do you offer free shipping?')) {
+        botResponse = 'Yes, we offer free shipping on orders above a certain amount. Check the shipping details at checkout to confirm eligibility.';
+    } else if (lastMessage.includes('how do i return a product?')) {
+        botResponse = 'If you are not satisfied with your purchase, you can return most products within 30 days. Please visit our Returns & Exchange page for detailed instructions.';
+    } else if (lastMessage.includes('how can i contact customer service?')) {
+        botResponse = 'You can reach our customer service team via email at support@tionat.com or call us at +1-800-123-4567. We\'re here to assist you with any queries.';
+    } else if (lastMessage.includes('can i track my return?')) {
+        botResponse = 'Yes, once your return is processed, you will receive a tracking number to monitor the status of your return shipment.';
+    } else if (lastMessage.includes('how can i get a product recommendation?')) {
+        botResponse = 'You can check out our product recommendations under each category. If you\'re unsure, feel free to ask our chatbot or reach out to our customer support for personalized advice.';
+    } else if (lastMessage.includes('how do i reset my password?')) {
+        botResponse = 'If you\'ve forgotten your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.';
+    } else if (lastMessage.includes('is my payment information secure?')) {
+        botResponse = 'Yes, we use industry-standard encryption (SSL) to protect your payment information. All payments are processed securely through trusted payment gateways.';
+    } else if (lastMessage.includes('how do i update my account information?')) {
+        botResponse = 'You can update your account information by logging into your account and navigating to the "Account Settings" page. From there, you can update your address, payment methods, and personal details.';
+    } else if (lastMessage.includes('can i leave a review for a product?')) {
+        botResponse = 'Yes! After purchasing a product, you can leave a review directly on the product page. We value your feedback and it helps other customers make informed decisions.';
+    } else if (lastMessage.includes('how do i report a product issue?')) {
+        botResponse = 'If you receive a defective or damaged product, please contact our customer service immediately for assistance with returns or exchanges.';
+    } else {
+        botResponse = "I'm sorry, I don't understand your query. Please select a category to explore common questions or choose 'Other' to submit a custom query.";
+        addMessage('bot', botResponse);
+        if (!document.querySelector('.option-button')) {
+            displayCategories();
+        }
+        return;
+    }
+
+    addMessage('bot', botResponse);
+}