feat: updated the pm ticket detail endpoint to give back proper actions

docs/devlogs/browser/browserconsole.txt

@@ -1,24 +1,96 @@
-view?token=Vuds_hyGrwV7qRNL56QdPD_1zQNE3_NDvtdatIe2MiM:1 Access to fetch at 'https://swiftops-backend-2025-egqez.ondigitalocean.app/api/v1/invoices/view?token=Vuds_hyGrwV7qRNL56QdPD_1zQNE3_NDvtdatIe2MiM' from origin 'https://swiftops.atomio.tech' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
-index-CnJZslQ6.js:72  GET https://swiftops-backend-2025-egqez.ondigitalocean.app/api/v1/invoices/view?token=Vuds_hyGrwV7qRNL56QdPD_1zQNE3_NDvtdatIe2MiM net::ERR_FAILED 500 (Internal Server Error)
-request @ index-CnJZslQ6.js:72
-get @ index-CnJZslQ6.js:72
-getPublicInvoice @ invoice.service-DeG-yCJ7.js:1
-(anonymous) @ InvoiceViewPage-Cx3k4kE1.js:1
-(anonymous) @ InvoiceViewPage-Cx3k4kE1.js:1
-wl @ vendor-BWBiZtUN.js:32
-en @ vendor-BWBiZtUN.js:32
-(anonymous) @ vendor-BWBiZtUN.js:32
-k @ vendor-BWBiZtUN.js:17
-mn @ vendor-BWBiZtUN.js:17
-InvoiceViewPage-Cx3k4kE1.js:1 Failed to load invoice APIError: Failed to fetch
-    at wv.request (index-CnJZslQ6.js:72:10536)
-    at async Object.getPublicInvoice (invoice.service-DeG-yCJ7.js:1:590)
-    at async InvoiceViewPage-Cx3k4kE1.js:1:2442
-(anonymous) @ InvoiceViewPage-Cx3k4kE1.js:1
-await in (anonymous)
-(anonymous) @ InvoiceViewPage-Cx3k4kE1.js:1
-wl @ vendor-BWBiZtUN.js:32
-en @ vendor-BWBiZtUN.js:32
-(anonymous) @ vendor-BWBiZtUN.js:32
-k @ vendor-BWBiZtUN.js:17
-mn @ vendor-BWBiZtUN.js:17
+chunk-276SZO74.js?v=bb94d704:21551 Download the React DevTools for a better development experience: https://reactjs.org/link/react-devtools
+react-router-dom.js?v=bb94d704:4393 ⚠️ React Router Future Flag Warning: React Router will begin wrapping state updates in `React.startTransition` in v7. You can use the `v7_startTransition` future flag to opt-in early. For more information, see https://reactrouter.com/v6/upgrading/future#v7_starttransition.
+warnOnce @ react-router-dom.js?v=bb94d704:4393
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+performWorkUntilDeadline @ chunk-276SZO74.js?v=bb94d704:384
+react-router-dom.js?v=bb94d704:4393 ⚠️ React Router Future Flag Warning: Relative route resolution within Splat routes is changing in v7. You can use the `v7_relativeSplatPath` future flag to opt-in early. For more information, see https://reactrouter.com/v6/upgrading/future#v7_relativesplatpath.
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+(anonymous) @ react-router-dom.js?v=bb94d704:5271
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+flushWork @ chunk-276SZO74.js?v=bb94d704:176
+performWorkUntilDeadline @ chunk-276SZO74.js?v=bb94d704:384
+core.ts:169 %cGET%c https://kamau1-swiftops-backend.hf.space/api/v1/invoices/view?token=Vuds_hyGrwV7qRNL56QdPD_1zQNE3_NDvtdatIe2MiM
+core.ts:169 GET https://kamau1-swiftops-backend.hf.space/api/v1/invoices/view?token=Vuds_hyGrwV7qRNL56QdPD_1zQNE3_NDvtdatIe2MiM → 200 (346ms)
+core.ts:169 %cGET%c https://kamau1-swiftops-backend.hf.space/api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail
+api-client.ts:124  GET https://kamau1-swiftops-backend.hf.space/api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail 403 (Forbidden)
+request @ api-client.ts:124
+get @ api-client.ts:202
+fetchTicketDetail @ tickets.service.ts:70
+queryFn @ useTicketDetail.ts:7
+fetchFn @ @tanstack_react-query.js?v=bb94d704:881
+run @ @tanstack_react-query.js?v=bb94d704:513
+start @ @tanstack_react-query.js?v=bb94d704:555
+fetch @ @tanstack_react-query.js?v=bb94d704:969
+executeFetch_fn @ @tanstack_react-query.js?v=bb94d704:2280
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+core.ts:169 GET https://kamau1-swiftops-backend.hf.space/api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail → 403 (281ms)
+core.ts:169 %cGET%c https://kamau1-swiftops-backend.hf.space/api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail
+api-client.ts:124  GET https://kamau1-swiftops-backend.hf.space/api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail 403 (Forbidden)
+request @ api-client.ts:124
+get @ api-client.ts:202
+fetchTicketDetail @ tickets.service.ts:70
+queryFn @ useTicketDetail.ts:7
+fetchFn @ @tanstack_react-query.js?v=bb94d704:881
+run @ @tanstack_react-query.js?v=bb94d704:513
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+(anonymous) @ chunk-276SZO74.js?v=bb94d704:18627
+core.ts:169 GET https://kamau1-swiftops-backend.hf.space/api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail → 403 (288ms)

docs/devlogs/browser/response.json

@@ -1,290 +1,93 @@
 {
-    "ticket": {
-        "id": "2de41ce7-dff1-4151-9710-87958d18b5c4",
+    "invoice": {
+        "id": "81c96213-485f-4170-92a0-23c08332923b",
+        "invoice_number": "INV-TEL-2025-00001",
+        "invoice_title": "Invoice for 1 tickets",
+        "contractor_id": "1af9fb24-e5bb-40ac-a748-0997580b4c32",
+        "client_id": "a2455244-d87e-4279-9fca-dc067f06b5c3",
         "project_id": "0ade6bd1-e492-4e25-b681-59f42058d29a",
-        "source": "sales_order",
-        "source_id": "a1d04741-b1b5-4a9e-baf6-d1e186886122",
-        "ticket_name": "Elizabeth Muthoni",
-        "ticket_type": "installation",
-        "service_type": "ftth",
-        "work_description": "Install Premium Fiber 100Mbps for Elizabeth Muthoni",
-        "status": "completed",
-        "priority": "normal",
-        "scheduled_date": "2025-12-11",
-        "scheduled_time_slot": "Anytime",
-        "due_date": "2025-11-29T09:33:10.216625Z",
-        "sla_target_date": "2025-11-29T09:33:10.216625Z",
-        "sla_violated": true,
-        "started_at": "2025-12-03T11:26:46.746725Z",
-        "completed_at": "2025-12-10T12:36:25.444896Z",
-        "is_invoiced": true,
-        "invoiced_at": "2025-12-10T20:08:01.097828Z",
-        "project_region_id": "4cd27765-5720-4cc0-872e-bf0da3cd1898",
-        "work_location_latitude": "-1.2198880",
-        "work_location_longitude": "36.8770130",
-        "work_location_verified": true,
-        "notes": "[COMPLETION] done",
-        "version": 1,
-        "created_at": "2025-11-26T09:33:10.216625Z",
-        "updated_at": "2025-12-10T20:08:01.113908Z",
-        "project_title": null,
-        "region_name": null,
-        "customer_name": null,
-        "is_open": false,
-        "is_assigned": false,
-        "is_in_progress": false,
-        "is_completed": true,
-        "is_cancelled": false,
-        "is_active": false,
-        "is_overdue": false,
-        "has_region": true,
-        "has_schedule": true,
-        "can_be_assigned": false,
-        "can_be_started": false,
-        "can_be_completed": false,
-        "can_be_cancelled": false
+        "issue_date": "2025-12-10",
+        "due_date": "2026-01-09",
+        "subtotal": 0.0,
+        "tax_rate": 0.0,
+        "tax_amount": 0.0,
+        "discount_amount": 0.0,
+        "total_amount": 0.0,
+        "amount_paid": 0.0,
+        "amount_due": 0.0,
+        "currency": "KES",
+        "status": "draft",
+        "notes": null,
+        "terms_and_conditions": null,
+        "line_items": [
+            {
+                "id": "uqtB0XJIJAviIUWq-Ez7dA",
+                "type": "ticket",
+                "ticket_id": "2de41ce7-dff1-4151-9710-87958d18b5c4",
+                "sales_order_id": "a1d04741-b1b5-4a9e-baf6-d1e186886122",
+                "sales_order_number": "ORD-2025-015",
+                "description": "Installation - Elizabeth Muthoni",
+                "ticket_type": "installation",
+                "completed_at": "2025-12-10T12:36:25.444896+00:00",
+                "quantity": 1.0,
+                "unit_price": 0.0,
+                "total": 0.0,
+                "ticket_details": {
+                    "id": "2de41ce7-dff1-4151-9710-87958d18b5c4",
+                    "ticket_name": "Elizabeth Muthoni",
+                    "ticket_type": "installation",
+                    "work_description": "Install Premium Fiber 100Mbps for Elizabeth Muthoni",
+                    "completed_at": "2025-12-10T12:36:25.444896+00:00",
+                    "scheduled_date": "2025-12-11",
+                    "work_location": {
+                        "latitude": -1.219888,
+                        "longitude": 36.877013
+                    },
+                    "completion_data": {
+                        "odu_serial": "wetert",
+                        "ont_serial": "ewrwet",
+                        "odu_imei_number": "sdfgreh",
+                        "activated_number": "12345678"
+                    },
+                    "images": [
+                        {
+                            "id": "07674999-1fcd-46e9-86ad-8dae1846a218",
+                            "image_type": "completion",
+                            "description": "[Airtel network] Completion photo for ticket",
+                            "url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370171/ticket_2de41ce7_ticket_photo_airtel_network_airtel_network_20251210_123610_screenshot_2025-08-25_090418.webp",
+                            "file_name": "ticket_2de41ce7_ticket_photo_airtel_network_airtel_network_20251210_123610_screenshot_2025-08-25_090418.png",
+                            "captured_at": "2025-12-10T12:36:11.763055+00:00"
+                        },
+                        {
+                            "id": "cbbec871-af75-4364-ab34-55272764a415",
+                            "image_type": "completion",
+                            "description": "[Speedtest] Completion photo for ticket",
+                            "url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370172/ticket_2de41ce7_ticket_photo_speedtest_speedtest_20251210_123611_screenshot_2025-08-19_155834.webp",
+                            "file_name": "ticket_2de41ce7_ticket_photo_speedtest_speedtest_20251210_123611_screenshot_2025-08-19_155834.png",
+                            "captured_at": "2025-12-10T12:36:13.395865+00:00"
+                        },
+                        {
+                            "id": "ecfc24fc-6be0-4888-a65e-7acf83088c2e",
+                            "image_type": "completion",
+                            "description": "[ODU outdoor image] Completion photo for ticket",
+                            "url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370173/ticket_2de41ce7_ticket_photo_odu_outdoor_image_odu_outdoor_image_20251210_123613_screenshot_2025-09-01_163321.webp",
+                            "file_name": "ticket_2de41ce7_ticket_photo_odu_outdoor_image_odu_outdoor_image_20251210_123613_screenshot_2025-09-01_163321.png",
+                            "captured_at": "2025-12-10T12:36:14.128316+00:00"
+                        },
+                        {
+                            "id": "e37b665d-fd6d-4c77-b39e-a6064cb49d64",
+                            "image_type": "completion",
+                            "description": "[JCC] Completion photo for ticket",
+                            "url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370174/ticket_2de41ce7_ticket_photo_jcc_jcc_20251210_123614_screenshot_2025-09-04_093459.webp",
+                            "file_name": "ticket_2de41ce7_ticket_photo_jcc_jcc_20251210_123614_screenshot_2025-09-04_093459.png",
+                            "captured_at": "2025-12-10T12:36:14.781724+00:00"
+                        }
+                    ],
+                    "images_count": 4
+                }
+            }
+        ]
     },
-    "available_actions": [],
-    "current_assignment": null,
-    "team_info": {
-        "required_size": 1,
-        "assigned_size": 0,
-        "is_full": false,
-        "assigned_agents": []
-    },
-    "message": "Ticket TicketStatus.COMPLETED",
-    "source_data": {
-        "type": "sales_order",
-        "id": "a1d04741-b1b5-4a9e-baf6-d1e186886122",
-        "order_number": "ORD-2025-015",
-        "customer_preferred_package": "Premium Fiber 100Mbps",
-        "package_price": 8000.0,
-        "installation_address": "1313 Ridgeways Close, Gate 5",
-        "installation_latitude": -1.215,
-        "installation_longitude": 36.815,
-        "preferred_visit_date": "2025-12-11",
-        "status": "processed"
-    },
-    "customer": {
-        "id": "a9bccac9-1513-412c-be40-71ea7be24e9a",
-        "name": "Elizabeth Muthoni",
-        "phone": "+254756789013",
-        "email": "elizabeth.muthoni@email.com",
-        "address": null,
-        "location_latitude": null,
-        "location_longitude": null
-    },
-    "expenses": [
-        {
-            "id": "35db9201-3c05-4853-be91-5eb6f30782d1",
-            "ticket_assignment_id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "incurred_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "incurred_by_user_name": "Viyisa Sasa",
-            "category": "transport",
-            "description": "nganya",
-            "expense_date": "2025-12-10",
-            "quantity": 1.0,
-            "unit": "unit",
-            "unit_cost": 60.0,
-            "total_cost": 60.0,
-            "receipt_document_id": null,
-            "location_verified": false,
-            "verification_notes": "Not verified: No GPS location found for 2025-12-10. Manual review required.",
-            "is_approved": true,
-            "approved_by_user_id": "c5cf92be-4172-4fe2-af5c-f05d83b3a938",
-            "approved_by_user_name": "Project Manager",
-            "approved_at": "2025-12-10T12:49:31.240803+00:00",
-            "rejection_reason": null,
-            "is_paid": true,
-            "paid_to_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "paid_to_user_name": "Viyisa Sasa",
-            "paid_at": "2025-12-10T13:23:41.579606+00:00",
-            "payment_reference": "CSV_EXPORT_20251210_132341_c5cf92be-4172-4fe2-af5c-f05d83b3a938",
-            "payment_recipient_type": "agent",
-            "payment_method": "send_money",
-            "payment_details": {
-                "phone_number": "+254799459782",
-                "recipient_name": "Viyisa"
-            },
-            "notes": "",
-            "created_at": "2025-12-10T12:48:01.978430+00:00",
-            "updated_at": "2025-12-10T13:23:41.581979+00:00"
-        },
-        {
-            "id": "d73cb843-e4fb-4200-aa3e-243887714422",
-            "ticket_assignment_id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "incurred_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "incurred_by_user_name": "Viyisa Sasa",
-            "category": "transport",
-            "description": "matatu",
-            "expense_date": "2025-12-10",
-            "quantity": 1.0,
-            "unit": "unit",
-            "unit_cost": 30.0,
-            "total_cost": 30.0,
-            "receipt_document_id": null,
-            "location_verified": false,
-            "verification_notes": "Not verified: No GPS location found for 2025-12-10. Manual review required.",
-            "is_approved": true,
-            "approved_by_user_id": "c5cf92be-4172-4fe2-af5c-f05d83b3a938",
-            "approved_by_user_name": "Project Manager",
-            "approved_at": "2025-12-10T12:49:31.240794+00:00",
-            "rejection_reason": null,
-            "is_paid": true,
-            "paid_to_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "paid_to_user_name": "Viyisa Sasa",
-            "paid_at": "2025-12-10T13:23:41.579593+00:00",
-            "payment_reference": "CSV_EXPORT_20251210_132341_c5cf92be-4172-4fe2-af5c-f05d83b3a938",
-            "payment_recipient_type": "agent",
-            "payment_method": "send_money",
-            "payment_details": {
-                "phone_number": "+254799459782",
-                "recipient_name": "Viyisa"
-            },
-            "notes": "",
-            "created_at": "2025-12-10T12:47:37.968268+00:00",
-            "updated_at": "2025-12-10T13:23:41.581981+00:00"
-        },
-        {
-            "id": "b8a0bac2-69c0-4218-a565-e1e2b6ce0d4d",
-            "ticket_assignment_id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "incurred_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "incurred_by_user_name": "Viyisa Sasa",
-            "category": "transport",
-            "description": "boda boda",
-            "expense_date": "2025-12-10",
-            "quantity": 1.0,
-            "unit": "unit",
-            "unit_cost": 100.0,
-            "total_cost": 100.0,
-            "receipt_document_id": null,
-            "location_verified": false,
-            "verification_notes": "Not verified: No GPS location found for 2025-12-10. Manual review required.",
-            "is_approved": true,
-            "approved_by_user_id": "c5cf92be-4172-4fe2-af5c-f05d83b3a938",
-            "approved_by_user_name": "Project Manager",
-            "approved_at": "2025-12-10T12:49:31.240785+00:00",
-            "rejection_reason": null,
-            "is_paid": true,
-            "paid_to_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "paid_to_user_name": "Viyisa Sasa",
-            "paid_at": "2025-12-10T13:48:43.261303+00:00",
-            "payment_reference": "CSV_EXPORT_20251210_134843_c5cf92be-4172-4fe2-af5c-f05d83b3a938",
-            "payment_recipient_type": "agent",
-            "payment_method": "send_money",
-            "payment_details": {
-                "phone_number": "+254799459782",
-                "recipient_name": "Viyisa"
-            },
-            "notes": "",
-            "created_at": "2025-12-10T12:32:23.362852+00:00",
-            "updated_at": "2025-12-10T13:48:43.265156+00:00"
-        }
-    ],
-    "images": [
-        {
-            "id": "e37b665d-fd6d-4c77-b39e-a6064cb49d64",
-            "image_url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370174/ticket_2de41ce7_ticket_photo_jcc_jcc_20251210_123614_screenshot_2025-09-04_093459.webp",
-            "image_type": "completion",
-            "description": "[JCC] Completion photo for ticket",
-            "captured_at": "2025-12-10T12:36:14.781724+00:00",
-            "uploaded_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "created_at": "2025-12-10T12:36:14.782564+00:00"
-        },
-        {
-            "id": "ecfc24fc-6be0-4888-a65e-7acf83088c2e",
-            "image_url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370173/ticket_2de41ce7_ticket_photo_odu_outdoor_image_odu_outdoor_image_20251210_123613_screenshot_2025-09-01_163321.webp",
-            "image_type": "completion",
-            "description": "[ODU outdoor image] Completion photo for ticket",
-            "captured_at": "2025-12-10T12:36:14.128316+00:00",
-            "uploaded_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "created_at": "2025-12-10T12:36:14.129146+00:00"
-        },
-        {
-            "id": "cbbec871-af75-4364-ab34-55272764a415",
-            "image_url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370172/ticket_2de41ce7_ticket_photo_speedtest_speedtest_20251210_123611_screenshot_2025-08-19_155834.webp",
-            "image_type": "completion",
-            "description": "[Speedtest] Completion photo for ticket",
-            "captured_at": "2025-12-10T12:36:13.395865+00:00",
-            "uploaded_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "created_at": "2025-12-10T12:36:13.396676+00:00"
-        },
-        {
-            "id": "07674999-1fcd-46e9-86ad-8dae1846a218",
-            "image_url": "https://res.cloudinary.com/dnhajmziu/image/upload/v1765370171/ticket_2de41ce7_ticket_photo_airtel_network_airtel_network_20251210_123610_screenshot_2025-08-25_090418.webp",
-            "image_type": "completion",
-            "description": "[Airtel network] Completion photo for ticket",
-            "captured_at": "2025-12-10T12:36:11.763055+00:00",
-            "uploaded_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "created_at": "2025-12-10T12:36:11.814756+00:00"
-        }
-    ],
-    "comments": [],
-    "assignments": [
-        {
-            "id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "user_name": "Viyisa Sasa",
-            "action": "completed",
-            "status": "CLOSED",
-            "assigned_at": "2025-12-03T11:26:09.556998+00:00",
-            "responded_at": "2025-12-03T11:26:09.557001+00:00",
-            "journey_started_at": "2025-12-03T11:26:46.746692+00:00",
-            "arrived_at": "2025-12-03T12:18:09.241003+00:00",
-            "ended_at": "2025-12-10T12:36:25.458584+00:00"
-        }
-    ],
-    "status_history": [
-        {
-            "id": "faf96f42-b676-4c03-bf71-895aaace1ca4",
-            "old_status": "in_progress",
-            "new_status": "completed",
-            "changed_at": "2025-12-10T12:36:25.466040+00:00",
-            "changed_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "changed_by_user_name": "viya",
-            "assignment_id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "change_reason": "Ticket completed with all requirements satisfied",
-            "notes": "done",
-            "location_latitude": null,
-            "location_longitude": null,
-            "location_accuracy": null,
-            "location_verified": false,
-            "communication_method": "app",
-            "additional_metadata": {}
-        },
-        {
-            "id": "df7dc5a2-273a-4256-8203-5b42ef347da3",
-            "old_status": "assigned",
-            "new_status": "in_progress",
-            "changed_at": "2025-12-03T11:26:46.747547+00:00",
-            "changed_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "changed_by_user_name": "viya",
-            "assignment_id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "change_reason": "Agent started journey to site",
-            "notes": null,
-            "location_latitude": -1.219959,
-            "location_longitude": 36.8769753,
-            "location_accuracy": null,
-            "location_verified": false,
-            "communication_method": "app",
-            "additional_metadata": {}
-        },
-        {
-            "id": "2920a339-4a41-4806-bdc4-2a4d846fefb9",
-            "old_status": "open",
-            "new_status": "assigned",
-            "changed_at": "2025-12-03T11:26:09.599984+00:00",
-            "changed_by_user_id": "43b778b0-2062-4724-abbb-916a4835a9b0",
-            "changed_by_user_name": "viya",
-            "assignment_id": "34c2a077-5630-4af8-843d-e125c2497267",
-            "change_reason": "Self-assigned by agent",
-            "notes": null,
-            "location_latitude": null,
-            "location_longitude": null,
-            "location_accuracy": null,
-            "location_verified": false,
-            "communication_method": "app",
-            "additional_metadata": {}
-        }
-    ]
+    "token_expires_at": "2026-01-09T20:08:01.097861+00:00",
+    "times_viewed": 18
 }

docs/devlogs/server/runtimeerror.txt

@@ -1,65 +1,398 @@
+===== Application Startup at 2025-12-10 21:53:44 =====
 
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 718, in __call__
-Dec 10 21:16:30
-     await route.handle(scope, receive, send)
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 276, in handle
-Dec 10 21:16:30
-     await self.app(scope, receive, send)
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 66, in app
-Dec 10 21:16:30
-     response = await func(request)
-Dec 10 21:16:30
-                ^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 274, in app
-Dec 10 21:16:30
-     raw_response = await run_endpoint_function(
-Dec 10 21:16:30
-                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 193, in run_endpoint_function
-Dec 10 21:16:30
-     return await run_in_threadpool(dependant.call, **values)
-Dec 10 21:16:30
-            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/starlette/concurrency.py", line 41, in run_in_threadpool
-Dec 10 21:16:30
-     return await anyio.to_thread.run_sync(func, *args)
-Dec 10 21:16:30
-            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/anyio/to_thread.py", line 33, in run_sync
-Dec 10 21:16:30
-     return await get_asynclib().run_sync_in_worker_thread(
-Dec 10 21:16:30
-            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 877, in run_sync_in_worker_thread
-Dec 10 21:16:30
-     return await future
-Dec 10 21:16:30
-            ^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 807, in run
-Dec 10 21:16:30
-     result = context.run(func, *args)
-Dec 10 21:16:30
-              ^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/app/src/app/api/v1/invoice_viewing.py", line 38, in view_invoice
-Dec 10 21:16:30
-     invoice_data = InvoiceViewingService.get_invoice_by_token(
-Dec 10 21:16:30
-                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
-   File "/app/src/app/services/invoice_viewing_service.py", line 51, in get_invoice_by_token
-Dec 10 21:16:30
-     if invoice.viewing_token_expires_at and invoice.viewing_token_expires_at < datetime.utcnow():
-Dec 10 21:16:30
-                                             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-Dec 10 21:16:30
- TypeError: can't compare offset-naive and offset-aware datetimes
+INFO:     Started server process [7]
+INFO:     Waiting for application startup.
+INFO: 2025-12-10T21:54:05 - app.main: ============================================================
+INFO: 2025-12-10T21:54:05 - app.main: 🚀 SwiftOps API v1.0.0 | PRODUCTION
+INFO: 2025-12-10T21:54:05 - app.main: 📊 Dashboard: Enabled
+INFO: 2025-12-10T21:54:05 - app.main: ============================================================
+INFO: 2025-12-10T21:54:05 - app.main: 📦 Database:
+INFO: 2025-12-10T21:54:05 - app.main:    ✓ Connected | 47 tables | 6 users
+INFO: 2025-12-10T21:54:05 - app.main: 💾 Cache & Sessions:
+INFO: 2025-12-10T21:54:06 - app.services.otp_service: ✅ OTP Service initialized with Redis storage
+INFO: 2025-12-10T21:54:07 - app.main:    ✓ Redis: Connected
+INFO: 2025-12-10T21:54:07 - app.main: 🔌 External Services:
+INFO: 2025-12-10T21:54:07 - app.main:    ✓ Cloudinary: Connected
+INFO: 2025-12-10T21:54:07 - app.main:    ✓ Resend: Configured
+INFO: 2025-12-10T21:54:07 - app.main:    ○ WASender: Disconnected
+INFO: 2025-12-10T21:54:07 - app.main:    ✓ Supabase: Connected | 6 buckets
+INFO: 2025-12-10T21:54:07 - app.main: ⏰ Scheduler:
+INFO: 2025-12-10T21:54:07 - apscheduler.scheduler: Adding job tentatively -- it will be properly scheduled when the scheduler starts
+INFO: 2025-12-10T21:54:07 - apscheduler.scheduler: Added job "Daily Field Agent Reconciliation" to job store "default"
+INFO: 2025-12-10T21:54:07 - apscheduler.scheduler: Scheduler started
+INFO: 2025-12-10T21:54:07 - app.tasks.scheduler: Reconciliation scheduler started (runs at 10 PM Africa/Nairobi)
+INFO: 2025-12-10T21:54:07 - app.main:    ✓ Daily reconciliation scheduler started (runs at midnight)
+INFO: 2025-12-10T21:54:07 - app.main: ============================================================
+INFO: 2025-12-10T21:54:07 - app.main: ✅ Startup complete | Ready to serve requests
+INFO: 2025-12-10T21:54:07 - app.main: ============================================================
+INFO:     Application startup complete.
+INFO:     Uvicorn running on http://0.0.0.0:7860 (Press CTRL+C to quit)
+INFO: 2025-12-10T22:00:00 - apscheduler.executors.default: Running job "Daily Field Agent Reconciliation (trigger: cron[hour='22', minute='0'], next run at: 2025-12-10 22:00:00 UTC)" (scheduled at 2025-12-10 22:00:00+00:00)
+INFO: 2025-12-10T22:00:00 - app.tasks.scheduler: Starting scheduled validation for 2025-12-10
+INFO: 2025-12-10T22:00:00 - app.tasks.scheduler: Validating 1 projects for 2025-12-10
+INFO: 2025-12-10T22:00:00 - app.services.reconciliation.reconciliation_service: Starting reconciliation: project=0ade6bd1-e492-4e25-b681-59f42058d29a, date=2025-12-10, type=scheduled
+INFO: 2025-12-10T22:00:00 - app.services.reconciliation.reconciliation_service: Aggregated 1 agents in 71ms
+INFO: 2025-12-10T22:00:00 - app.services.reconciliation.anomaly_detector: Detected 0 anomalies across 1 agents
+ERROR: 2025-12-10T22:00:00 - app.services.reconciliation.reconciliation_service: Reconciliation failed: (psycopg2.ProgrammingError) can't adapt type 'dict'
+[SQL: 
+            UPDATE reconciliation_runs
+            SET 
+                status = 'completed',
+                completed_at = NOW(),
+                agents_processed = %(agents_processed)s,
+                timesheets_created = %(timesheets_created)s,
+                timesheets_updated = %(timesheets_updated)s,
+                assignments_processed = %(assignments_processed)s,
+                expenses_processed = %(expenses_processed)s,
+                summary_stats = %(summary_stats)s,
+                anomalies_detected = %(anomalies)s,
+                execution_time_ms = %(execution_time_ms)s,
+                query_time_ms = %(query_time_ms)s,
+                updated_at = NOW()
+            WHERE id = %(run_id)s
+        ]
+[parameters: {'agents_processed': 1, 'timesheets_created': 0, 'timesheets_updated': 1, 'assignments_processed': 1, 'expenses_processed': 3, 'summary_stats': {'total_agents': 1, 'total_tickets_assigned': 1, 'total_tickets_completed': 2, 'total_tickets_rejected': 0, 'total_tickets_cancelled': 0, 'total_expen ... (37 characters truncated) ... es': 2370.0, 'total_pending_expenses': 7650.0, 'total_expense_claims': 3, 'avg_tickets_per_agent': 2.0, 'avg_expenses_per_agent': Decimal('10020.00')}, 'anomalies': [], 'execution_time_ms': 288, 'query_time_ms': 71, 'run_id': 'ade18d69-39da-40da-92bf-5ff92beaf9ea'}]
+(Background on this error at: https://sqlalche.me/e/20/f405)
+Traceback (most recent call last):
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1969, in _exec_single_context
+    self.dialect.do_execute(
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/default.py", line 922, in do_execute
+    cursor.execute(statement, parameters)
+psycopg2.ProgrammingError: can't adapt type 'dict'
+
+The above exception was the direct cause of the following exception:
+
+Traceback (most recent call last):
+  File "/app/src/app/services/reconciliation/reconciliation_service.py", line 117, in reconcile_project_day
+    self._complete_run(
+  File "/app/src/app/services/reconciliation/reconciliation_service.py", line 482, in _complete_run
+    self.db.execute(query, {
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/orm/session.py", line 2308, in execute
+    return self._execute_internal(
+           ^^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/orm/session.py", line 2199, in _execute_internal
+    result = conn.execute(
+             ^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1416, in execute
+    return meth(
+           ^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/sql/elements.py", line 516, in _execute_on_connection
+    return connection._execute_clauseelement(
+           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1639, in _execute_clauseelement
+    ret = self._execute_context(
+          ^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1848, in _execute_context
+    return self._exec_single_context(
+           ^^^^^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1988, in _exec_single_context
+    self._handle_dbapi_exception(
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 2343, in _handle_dbapi_exception
+    raise sqlalchemy_exception.with_traceback(exc_info[2]) from e
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1969, in _exec_single_context
+    self.dialect.do_execute(
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/default.py", line 922, in do_execute
+    cursor.execute(statement, parameters)
+sqlalchemy.exc.ProgrammingError: (psycopg2.ProgrammingError) can't adapt type 'dict'
+[SQL: 
+            UPDATE reconciliation_runs
+            SET 
+                status = 'completed',
+                completed_at = NOW(),
+                agents_processed = %(agents_processed)s,
+                timesheets_created = %(timesheets_created)s,
+                timesheets_updated = %(timesheets_updated)s,
+                assignments_processed = %(assignments_processed)s,
+                expenses_processed = %(expenses_processed)s,
+                summary_stats = %(summary_stats)s,
+                anomalies_detected = %(anomalies)s,
+                execution_time_ms = %(execution_time_ms)s,
+                query_time_ms = %(query_time_ms)s,
+                updated_at = NOW()
+            WHERE id = %(run_id)s
+        ]
+[parameters: {'agents_processed': 1, 'timesheets_created': 0, 'timesheets_updated': 1, 'assignments_processed': 1, 'expenses_processed': 3, 'summary_stats': {'total_agents': 1, 'total_tickets_assigned': 1, 'total_tickets_completed': 2, 'total_tickets_rejected': 0, 'total_tickets_cancelled': 0, 'total_expen ... (37 characters truncated) ... es': 2370.0, 'total_pending_expenses': 7650.0, 'total_expense_claims': 3, 'avg_tickets_per_agent': 2.0, 'avg_expenses_per_agent': Decimal('10020.00')}, 'anomalies': [], 'execution_time_ms': 288, 'query_time_ms': 71, 'run_id': 'ade18d69-39da-40da-92bf-5ff92beaf9ea'}]
+(Background on this error at: https://sqlalche.me/e/20/f405)
+ERROR: 2025-12-10T22:00:00 - app.tasks.scheduler: Failed to validate project 0ade6bd1-e492-4e25-b681-59f42058d29a (Atomio Fttx): Reconciliation failed: (psycopg2.ProgrammingError) can't adapt type 'dict'
+[SQL: 
+            UPDATE reconciliation_runs
+            SET 
+                status = 'completed',
+                completed_at = NOW(),
+                agents_processed = %(agents_processed)s,
+                timesheets_created = %(timesheets_created)s,
+                timesheets_updated = %(timesheets_updated)s,
+                assignments_processed = %(assignments_processed)s,
+                expenses_processed = %(expenses_processed)s,
+                summary_stats = %(summary_stats)s,
+                anomalies_detected = %(anomalies)s,
+                execution_time_ms = %(execution_time_ms)s,
+                query_time_ms = %(query_time_ms)s,
+                updated_at = NOW()
+            WHERE id = %(run_id)s
+        ]
+[parameters: {'agents_processed': 1, 'timesheets_created': 0, 'timesheets_updated': 1, 'assignments_processed': 1, 'expenses_processed': 3, 'summary_stats': {'total_agents': 1, 'total_tickets_assigned': 1, 'total_tickets_completed': 2, 'total_tickets_rejected': 0, 'total_tickets_cancelled': 0, 'total_expen ... (37 characters truncated) ... es': 2370.0, 'total_pending_expenses': 7650.0, 'total_expense_claims': 3, 'avg_tickets_per_agent': 2.0, 'avg_expenses_per_agent': Decimal('10020.00')}, 'anomalies': [], 'execution_time_ms': 288, 'query_time_ms': 71, 'run_id': 'ade18d69-39da-40da-92bf-5ff92beaf9ea'}]
+(Background on this error at: https://sqlalche.me/e/20/f405)
+Traceback (most recent call last):
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1969, in _exec_single_context
+    self.dialect.do_execute(
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/default.py", line 922, in do_execute
+    cursor.execute(statement, parameters)
+psycopg2.ProgrammingError: can't adapt type 'dict'
+
+The above exception was the direct cause of the following exception:
+
+Traceback (most recent call last):
+  File "/app/src/app/services/reconciliation/reconciliation_service.py", line 117, in reconcile_project_day
+    self._complete_run(
+  File "/app/src/app/services/reconciliation/reconciliation_service.py", line 482, in _complete_run
+    self.db.execute(query, {
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/orm/session.py", line 2308, in execute
+    return self._execute_internal(
+           ^^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/orm/session.py", line 2199, in _execute_internal
+    result = conn.execute(
+             ^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1416, in execute
+    return meth(
+           ^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/sql/elements.py", line 516, in _execute_on_connection
+    return connection._execute_clauseelement(
+           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1639, in _execute_clauseelement
+    ret = self._execute_context(
+          ^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1848, in _execute_context
+    return self._exec_single_context(
+           ^^^^^^^^^^^^^^^^^^^^^^^^^^
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1988, in _exec_single_context
+    self._handle_dbapi_exception(
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 2343, in _handle_dbapi_exception
+    raise sqlalchemy_exception.with_traceback(exc_info[2]) from e
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/base.py", line 1969, in _exec_single_context
+    self.dialect.do_execute(
+  File "/usr/local/lib/python3.11/site-packages/sqlalchemy/engine/default.py", line 922, in do_execute
+    cursor.execute(statement, parameters)
+sqlalchemy.exc.ProgrammingError: (psycopg2.ProgrammingError) can't adapt type 'dict'
+[SQL: 
+            UPDATE reconciliation_runs
+            SET 
+                status = 'completed',
+                completed_at = NOW(),
+                agents_processed = %(agents_processed)s,
+                timesheets_created = %(timesheets_created)s,
+                timesheets_updated = %(timesheets_updated)s,
+                assignments_processed = %(assignments_processed)s,
+                expenses_processed = %(expenses_processed)s,
+                summary_stats = %(summary_stats)s,
+                anomalies_detected = %(anomalies)s,
+                execution_time_ms = %(execution_time_ms)s,
+                query_time_ms = %(query_time_ms)s,
+                updated_at = NOW()
+            WHERE id = %(run_id)s
+        ]
+[parameters: {'agents_processed': 1, 'timesheets_created': 0, 'timesheets_updated': 1, 'assignments_processed': 1, 'expenses_processed': 3, 'summary_stats': {'total_agents': 1, 'total_tickets_assigned': 1, 'total_tickets_completed': 2, 'total_tickets_rejected': 0, 'total_tickets_cancelled': 0, 'total_expen ... (37 characters truncated) ... es': 2370.0, 'total_pending_expenses': 7650.0, 'total_expense_claims': 3, 'avg_tickets_per_agent': 2.0, 'avg_expenses_per_agent': Decimal('10020.00')}, 'anomalies': [], 'execution_time_ms': 288, 'query_time_ms': 71, 'run_id': 'ade18d69-39da-40da-92bf-5ff92beaf9ea'}]
+(Background on this error at: https://sqlalche.me/e/20/f405)
+
+The above exception was the direct cause of the following exception:
+
+Traceback (most recent call last):
+  File "/app/src/app/tasks/scheduler.py", line 132, in validate_all_projects
+    run_id = service.reconcile_project_day(
+             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+  File "/app/src/app/services/reconciliation/reconciliation_service.py", line 149, in reconcile_project_day
+    raise ReconciliationError(f"Reconciliation failed: {str(e)}") from e
+app.services.reconciliation.reconciliation_service.ReconciliationError: Reconciliation failed: (psycopg2.ProgrammingError) can't adapt type 'dict'
+[SQL: 
+            UPDATE reconciliation_runs
+            SET 
+                status = 'completed',
+                completed_at = NOW(),
+                agents_processed = %(agents_processed)s,
+                timesheets_created = %(timesheets_created)s,
+                timesheets_updated = %(timesheets_updated)s,
+                assignments_processed = %(assignments_processed)s,
+                expenses_processed = %(expenses_processed)s,
+                summary_stats = %(summary_stats)s,
+                anomalies_detected = %(anomalies)s,
+                execution_time_ms = %(execution_time_ms)s,
+                query_time_ms = %(query_time_ms)s,
+                updated_at = NOW()
+            WHERE id = %(run_id)s
+        ]
+[parameters: {'agents_processed': 1, 'timesheets_created': 0, 'timesheets_updated': 1, 'assignments_processed': 1, 'expenses_processed': 3, 'summary_stats': {'total_agents': 1, 'total_tickets_assigned': 1, 'total_tickets_completed': 2, 'total_tickets_rejected': 0, 'total_tickets_cancelled': 0, 'total_expen ... (37 characters truncated) ... es': 2370.0, 'total_pending_expenses': 7650.0, 'total_expense_claims': 3, 'avg_tickets_per_agent': 2.0, 'avg_expenses_per_agent': Decimal('10020.00')}, 'anomalies': [], 'execution_time_ms': 288, 'query_time_ms': 71, 'run_id': 'ade18d69-39da-40da-92bf-5ff92beaf9ea'}]
+(Background on this error at: https://sqlalche.me/e/20/f405)
+INFO: 2025-12-10T22:00:00 - app.tasks.scheduler: Validation summary: 0/1 projects succeeded
+WARNING: 2025-12-10T22:00:00 - app.tasks.scheduler: Failed projects: ['Atomio Fttx']
+INFO: 2025-12-10T22:00:00 - app.tasks.scheduler: Scheduled validation completed for 2025-12-10
+INFO: 2025-12-10T22:00:00 - apscheduler.executors.default: Job "Daily Field Agent Reconciliation (trigger: cron[hour='22', minute='0'], next run at: 2025-12-11 22:00:00 UTC)" executed successfully
+INFO: 2025-12-10T22:00:00 - app.tasks.scheduler: Job daily_validation completed successfully
+INFO:     10.16.13.79:30150 - "GET / HTTP/1.1" 200 OK
+INFO:     10.16.13.79:44122 - "GET / HTTP/1.1" 200 OK
+INFO:     10.16.13.79:55137 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:07:25 - app.core.supabase_auth: Session refreshed successfully
+INFO: 2025-12-11T06:07:29 - app.api.v1.auth: ✅ Token refreshed successfully for: nadina73@nembors.com
+INFO:     10.16.37.13:60071 - "POST /api/v1/auth/refresh-token HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:07:30 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:07:30 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:32694 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:07:30 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:07:30 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:60071 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:07:30 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:07:30 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:32694 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:07:31 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:07:31 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:60071 - "GET /api/v1/analytics/user/overview HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:07:32 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:07:32 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO: 2025-12-11T06:07:32 - app.services.project_service: Listed 1 projects (total: 1) for user c5cf92be-4172-4fe2-af5c-f05d83b3a938
+INFO:     10.16.13.79:32694 - "GET /api/v1/projects?page=1&per_page=100 HTTP/1.1" 200 OK
+INFO:     10.16.13.79:50368 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.13.79:63963 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.13.79:14550 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:47705 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:31 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:31 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:29766 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:32 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:32 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:29766 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:32 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:32 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:47705 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:32 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:32 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:47705 - "GET /api/v1/analytics/user/overview HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:33 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:33 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO: 2025-12-11T06:19:33 - app.services.project_service: Listed 1 projects (total: 1) for user c5cf92be-4172-4fe2-af5c-f05d83b3a938
+INFO:     10.16.37.13:47705 - "GET /api/v1/projects?page=1&per_page=100 HTTP/1.1" 200 OK
+INFO:     10.16.37.13:10471 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:46 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:46 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO: 2025-12-11T06:19:46 - app.services.audit_service: Audit log created: update on user_preferences by nadina73@nembors.com
+INFO: 2025-12-11T06:19:46 - app.api.v1.auth: Preferences updated for user: nadina73@nembors.com
+INFO:     10.16.13.79:25924 - "PUT /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:47 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:47 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:10471 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:19:47 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:19:47 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO: 2025-12-11T06:19:47 - app.services.dashboard_service: Dashboard cache MISS for project 0ade6bd1-e492-4e25-b681-59f42058d29a, user c5cf92be-4172-4fe2-af5c-f05d83b3a938 - building fresh data
+INFO: 2025-12-11T06:19:47 - app.services.dashboard_service: Built and cached dashboard for project 0ade6bd1-e492-4e25-b681-59f42058d29a
+INFO:     10.16.13.79:25924 - "GET /api/v1/projects/0ade6bd1-e492-4e25-b681-59f42058d29a/dashboard HTTP/1.1" 200 OK
+INFO:     10.16.13.79:25924 - "GET /api/v1/notifications?project_id=0ade6bd1-e492-4e25-b681-59f42058d29a&page_size=50&is_read=false HTTP/1.1" 200 OK
+INFO:     10.16.37.13:10471 - "GET /api/v1/tickets/stats?project_id=0ade6bd1-e492-4e25-b681-59f42058d29a HTTP/1.1" 200 OK
+INFO:     10.16.13.79:39294 - "GET /api/v1/contractor-invoices?project_id=0ade6bd1-e492-4e25-b681-59f42058d29a HTTP/1.1" 200 OK
+INFO:     10.16.37.13:56789 - "GET /api/v1/contractor-invoices/stats?project_id=0ade6bd1-e492-4e25-b681-59f42058d29a HTTP/1.1" 200 OK
+INFO:     10.16.13.79:54124 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.13.79:54124 - "GET /api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail HTTP/1.1" 200 OK
+INFO:     10.16.37.13:5569 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:15098 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.13.79:36865 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.13.79:32070 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:16706 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:23:08 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:23:08 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:5103 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:23:09 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:23:09 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:5103 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:23:09 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:23:09 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:16706 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO:     10.16.37.13:18227 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.13.79:5103 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:23:16 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:23:16 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:17230 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO:     10.16.13.79:33301 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:23:16 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:23:16 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:17230 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:23:16 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:23:16 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:33301 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO:     10.16.37.13:17230 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.13.79:33301 - "GET /api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail HTTP/1.1" 200 OK
+INFO:     10.16.37.13:30569 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:25:50 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:25:50 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:29711 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO:     10.16.37.13:39487 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:25:51 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:25:51 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:39487 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:25:51 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:25:51 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:29711 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO:     10.16.37.13:53350 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:25:59 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:25:59 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:52474 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO:     10.16.13.79:62628 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:25:59 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:25:59 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:52474 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:25:59 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:25:59 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:62628 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO:     10.16.37.13:23782 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.37.13:16935 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:26:23 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:26:23 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:7127 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:26:23 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:26:23 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:7127 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:26:23 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:26:23 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:16935 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO:     10.16.13.79:63911 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.37.13:62825 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:62825 - "GET /api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail HTTP/1.1" 200 OK
+INFO:     10.16.13.79:59155 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:27183 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:27:46 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:27:46 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:51476 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:27:46 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:27:46 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:51476 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:27:46 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:27:46 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:27183 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO:     10.16.37.13:64873 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.13.79:33275 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.13.79:33275 - "GET /api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail HTTP/1.1" 200 OK
+INFO:     10.16.37.13:23023 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:28:31 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:28:31 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:31206 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:28:31 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:28:31 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:31206 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:28:31 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:28:31 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:23023 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO:     10.16.13.79:49321 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.37.13:23023 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:22536 - "GET /api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail HTTP/1.1" 200 OK
+INFO:     10.16.37.13:22536 - "GET /health HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:28:37 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:28:37 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:20306 - "GET /api/v1/auth/me HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:28:37 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:28:37 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.13.79:20306 - "GET /api/v1/auth/me/preferences/available-apps HTTP/1.1" 200 OK
+INFO: 2025-12-11T06:28:38 - app.api.deps: Checking active user: c5cf92be-4172-4fe2-af5c-f05d83b3a938, is_active: True, type: <class 'bool'>
+INFO: 2025-12-11T06:28:38 - app.api.deps: User c5cf92be-4172-4fe2-af5c-f05d83b3a938 is active - proceeding
+INFO:     10.16.37.13:22536 - "GET /api/v1/auth/me/preferences HTTP/1.1" 200 OK
+INFO:     10.16.13.79:35880 - "GET /api/v1/contractor-invoices/81c96213-485f-4170-92a0-23c08332923b HTTP/1.1" 200 OK
+INFO:     10.16.13.79:35880 - "GET /api/v1/tickets/2de41ce7-dff1-4151-9710-87958d18b5c4/detail HTTP/1.1" 200 OK
+INFO:     10.16.37.13:4657 - "GET /api/v1/projects/0ade6bd1-e492-4e25-b681-59f42058d29a/regions/4cd27765-5720-4cc0-872e-bf0da3cd1898 HTTP/1.1" 405 Method Not Allowed
+INFO:     10.16.13.79:11727 - "GET /health HTTP/1.1" 200 OK
+INFO:     10.16.37.13:10176 - "GET /api/v1/projects/0ade6bd1-e492-4e25-b681-59f42058d29a/regions/4cd27765-5720-4cc0-872e-bf0da3cd1898 HTTP/1.1" 405 Method Not Allowed
+INFO:     10.16.37.13:19693 - "GET /health HTTP/1.1" 200 OK

src/app/api/v1/invoice_viewing.py

@@ -6,6 +6,7 @@ No authentication required - token provides access.
 """
 from fastapi import APIRouter, Depends, HTTPException, Query, Response
 from sqlalchemy.orm import Session
+from typing import Optional
 
 from app.api.deps import get_db
 from app.services.invoice_viewing_service import InvoiceViewingService
@@ -16,9 +17,10 @@ from app.schemas.invoice_viewing import PublicInvoiceResponse
 router = APIRouter(prefix="/invoices/view", tags=["Invoice Viewing (Public)"])
 
 
-@router.get("", response_model=PublicInvoiceResponse)
+@router.get("")
 def view_invoice(
     token: str = Query(..., description="Viewing token from invoice link"),
+    ticket_id: Optional[str] = Query(None, description="Optional: Filter to show only specific ticket details"),
     db: Session = Depends(get_db)
 ):
     """
@@ -26,20 +28,56 @@ def view_invoice(
     
     **No authentication required.**
     
-    Returns:
-    - Complete invoice details
-    - Ticket information with images
-    - Completion data
-    - Work locations
+    **Query Parameters:**
+    - `token`: Viewing token from invoice link (required)
+    - `ticket_id`: Optional - if provided, returns only that ticket's details instead of full invoice
+    
+    **Returns:**
+    - If `ticket_id` provided: Single ticket details with images and completion data
+    - If no `ticket_id`: Complete invoice with all tickets
     
     The token is validated and view is tracked.
     If token is expired, returns 403 error.
     """
+    from uuid import UUID
+    
     invoice_data = InvoiceViewingService.get_invoice_by_token(
         db=db,
         token=token
     )
     
+    # If ticket_id provided, filter to return only that ticket's details
+    if ticket_id:
+        try:
+            ticket_uuid = UUID(ticket_id)
+            
+            # Find the ticket in line items
+            for line_item in invoice_data["invoice"]["line_items"]:
+                if (line_item.get("type") == "ticket" and 
+                    line_item.get("ticket_id") == str(ticket_uuid) and 
+                    line_item.get("ticket_details")):
+                    
+                    # Return just the ticket details
+                    return {
+                        "ticket": line_item["ticket_details"],
+                        "invoice_number": invoice_data["invoice"]["invoice_number"],
+                        "invoice_id": invoice_data["invoice"]["id"],
+                        "sales_order_number": line_item.get("sales_order_number"),
+                        "token_expires_at": invoice_data["token_expires_at"]
+                    }
+            
+            # Ticket not found in invoice
+            raise HTTPException(
+                status_code=404,
+                detail="Ticket not found in this invoice"
+            )
+        except ValueError:
+            raise HTTPException(
+                status_code=400,
+                detail="Invalid ticket_id format"
+            )
+    
+    # Return full invoice
     return PublicInvoiceResponse(**invoice_data)
 
 

src/app/api/v1/projects.py

@@ -1723,6 +1723,54 @@ async def list_project_regions(
         )
 
 
+@router.get("/{project_id}/regions/{region_id}", response_model=ProjectRegionResponse)
+async def get_project_region(
+    project_id: UUID,
+    region_id: UUID,
+    db: Session = Depends(get_db),
+    current_user: User = Depends(get_current_user)
+):
+    """
+    Get a specific project region by ID.
+    
+    **Authorization:**
+    - PM, Dispatcher, Field Agent: Can view regions in their projects
+    - Platform Admin: Can view any region
+    """
+    from app.models.project_region import ProjectRegion
+    
+    # Get region
+    region = db.query(ProjectRegion).filter(
+        ProjectRegion.id == region_id,
+        ProjectRegion.project_id == project_id,
+        ProjectRegion.deleted_at.is_(None)
+    ).first()
+    
+    if not region:
+        raise HTTPException(
+            status_code=status.HTTP_404_NOT_FOUND,
+            detail="Region not found"
+        )
+    
+    # Authorization check
+    if current_user.role != AppRole.PLATFORM_ADMIN.value:
+        # Check if user has access to this project
+        from app.models.project_team import ProjectTeam
+        has_access = db.query(ProjectTeam).filter(
+            ProjectTeam.project_id == project_id,
+            ProjectTeam.user_id == current_user.id,
+            ProjectTeam.deleted_at.is_(None)
+        ).first() is not None
+        
+        if not has_access:
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail="Not authorized to view this region"
+            )
+    
+    return region
+
+
 @router.patch("/{project_id}/regions/{region_id}", response_model=ProjectRegionResponse)
 async def update_project_region(
     project_id: UUID,

src/app/services/ticket_action_service.py

@@ -114,6 +114,70 @@ class TicketActionService:
         actions = []
         message = None
         
+        # Check if user is PM/Dispatcher (management role)
+        is_management = current_user.role in [
+            AppRole.PROJECT_MANAGER.value,
+            AppRole.DISPATCHER.value,
+            AppRole.PLATFORM_ADMIN.value
+        ]
+        
+        # PM/Dispatcher actions (different from field agent actions)
+        if is_management:
+            if ticket.status == TicketStatus.OPEN.value:
+                actions = [
+                    {"action": "assign", "label": "Assign to Agent", "type": "primary"},
+                    {"action": "call_customer", "label": "Call Customer", "type": "secondary"},
+                    {"action": "cancel", "label": "Cancel Ticket", "type": "danger"}
+                ]
+                message = "Ticket awaiting assignment"
+            
+            elif ticket.status == TicketStatus.ASSIGNED.value:
+                agent_names = [a["name"] for a in team_info["assigned_agents"] if a["name"]]
+                actions = [
+                    {"action": "reassign", "label": "Reassign", "type": "primary"},
+                    {"action": "call_customer", "label": "Call Customer", "type": "secondary"},
+                    {"action": "cancel", "label": "Cancel Ticket", "type": "danger"}
+                ]
+                if agent_names:
+                    message = f"Assigned to {', '.join(agent_names)}"
+                else:
+                    message = "Assigned to agents"
+            
+            elif ticket.status == TicketStatus.IN_PROGRESS.value:
+                actions = [
+                    {"action": "call_customer", "label": "Call Customer", "type": "secondary"},
+                    {"action": "cancel", "label": "Cancel Ticket", "type": "danger"}
+                ]
+                message = "Work in progress"
+            
+            elif ticket.status == TicketStatus.PENDING_REVIEW.value:
+                actions = [
+                    {"action": "reopen", "label": "Reopen & Reassign", "type": "primary"},
+                    {"action": "cancel", "label": "Cancel Ticket", "type": "danger"},
+                    {"action": "call_customer", "label": "Call Customer", "type": "secondary"}
+                ]
+                message = "Awaiting review - agent dropped ticket"
+            
+            elif ticket.status == TicketStatus.COMPLETED.value:
+                actions = [
+                    {"action": "reopen", "label": "Reopen Ticket", "type": "warning"}
+                ]
+                message = "Ticket completed"
+            
+            elif ticket.status == TicketStatus.CANCELLED.value:
+                actions = [
+                    {"action": "reopen", "label": "Reopen Ticket", "type": "warning"}
+                ]
+                message = "Ticket cancelled"
+            
+            return {
+                "available_actions": actions,
+                "current_assignment": current_assignment,
+                "team_info": team_info,
+                "message": message
+            }
+        
+        # Field Agent actions (existing logic)
         # State: Ticket completed or cancelled (view only)
         if ticket.status in [TicketStatus.COMPLETED.value, TicketStatus.CANCELLED.value]:
             message = f"Ticket {ticket.status}"