Fix dashboard and global work queue by correcting ticket_name usage, and ensuring overview endpoint returns active assignments.

Fix incorrect router prefix causing self-assign endpoint 404 and update all related documentation.

Remove regional assignment restrictions and update services/docs to allow cross-region ticket pickup.

Implement full dynamic ticket action system with enum rename, self-assign auto-accept, updated assignment logic, and new documentation.

Fix customer field references and update endpoint with correct model fields

fix: correct SalesOrder field name from total_amount to package_price

Fix ticket detail payload by correcting invalid model field names for sales orders, incidents, and subscriptions

feat: tickets detail view

feat: field agent dashboard and work queue

updated meta apps and made overview return just the data needed

feat: add field agent stats and global work queue to user overview endpoint

fix(invitations): use invited_role instead of role to match DB model