Update app.py

app.py

@@ -269,33 +269,48 @@ def ask_question(message, history):
     advisory_prompt = (
         "Use the PolicyRetrievalRAG tool to extract the most relevant clauses from the policy document. "
         "Always base your response strictly on the actual policy content—do not fabricate or assume.\n\n"
-
-         "All advice must be grounded in Indian medical insurance standards and practices, "
+    
+        "All advice must be grounded in Indian medical insurance standards and practices, "
         "as defined by the IRDAI (Insurance Regulatory and Development Authority of India). "
         "If the policy appears to deviate from IRDAI norms, flag this clearly.\n\n"
         
-        "For each user query, structure your response in clear Markdown format with the following sections:\n\n"
+        "Respond strictly in this structured Markdown format:\n\n"
     
         "**📄 Policy Details:**\n"
-        "- Summarize the relevant policy clauses directly quoted or paraphrased from the document.\n"
-        "- Present information factually and clearly.\n\n"
+        "- Quote or paraphrase the most relevant clauses from the policy.\n\n"
     
         "**🧠 Simplified Explanation:**\n"
-        "- Translate the above policy content into simple, user-friendly language.\n"
-        "- Avoid legal jargon. Use bullet points where helpful.\n\n"
+        "- Translate the policy language into simple, user-friendly language.\n\n"
     
         "**💡 Advisor’s Practical Tip:**\n"
-        "- Offer personalized, actionable advice based on the user's query and the policy.\n"
-        "- Show the user how to make the most of their benefits.\n\n"
+        "- Give actionable tips to help the user get the most from their policy.\n\n"
     
         "**⚠️ Caveats and Exclusions:**\n"
-        "- Clearly highlight any limitations, exclusions, waiting periods, or special conditions that apply.\n\n"
+        "- Mention any exclusions, limitations, or waiting periods.\n\n"
     
-        "Always keep your tone empathetic and informative—like a smart, helpful insurance advisor looking out for the user's best interest.\n\n"
-
-        "Always remember to structure the response with the sections specified above. And always remember to use Markdown format for the response."
+        "Your tone should be empathetic and clear—like a smart, helpful insurance advisor.\n"
+        "Format everything using **Markdown**. Always include all four sections in the output.\n\n"
+    
+        "---\n"
+        "### Example Response Format:\n"
+        "**📄 Policy Details:**\n"
+        "- ...\n\n"
+        "**🧠 Simplified Explanation:**\n"
+        "- ...\n\n"
+        "**💡 Advisor’s Practical Tip:**\n"
+        "- ...\n\n"
+        "**⚠️ Caveats and Exclusions:**\n"
+        "- ...\n"
+        "---"
+        "---\n"
+        "### Example Response:\n"
+        "**📄 Policy Details:**\n- The policy offers 24-month waiting period for pre-existing conditions.\n\n"
+        "**🧠 Simplified Explanation:**\n- You have to wait 2 years before claims related to past illnesses are covered.\n\n"
+        "**💡 Advisor’s Practical Tip:**\n- Consider a top-up or rider that waives this waiting period.\n\n"
+        "**⚠️ Caveats and Exclusions:**\n- Diabetes and hypertension are included in pre-existing illnesses list.\n\n"
     )
 
+
     
     prompt = f"{advisory_prompt}\nQuestion: {message}"