Update app.py

app.py

@@ -271,40 +271,40 @@ def ask_question(message, history):
         "Use the PolicyRetrievalRAG tool to extract the most relevant clauses from the policy document. "
         "Always base your response strictly on the actual policy content—do not fabricate or assume.\n\n"
         
-        "Respond strictly in this structured Markdown format:\n\n"
+        "Respond strictly in this structured format:\n\n"
     
-        "**📄 Policy Details:**\n"
+        "📄 Policy Details: \n"
         "- Quote or paraphrase the most relevant clauses from the policy.\n\n"
     
-        "**🧠 Simplified Explanation:**\n"
+        "🧠 Simplified Explanation:\n"
         "- Translate the policy language into simple, user-friendly language.\n\n"
     
-        "**💡 Advisor’s Practical Tip:**\n"
+        "💡 Advisor’s Practical Tip:\n"
         "- Give actionable tips to help the user get the most from their policy.\n\n"
     
-        "**⚠️ Caveats and Exclusions:**\n"
+        "⚠️ Caveats and Exclusions:\n"
         "- Mention any exclusions, limitations, or waiting periods.\n\n"
     
         "Your tone should be empathetic and clear—like a smart, helpful insurance advisor.\n"
-        "Format everything using **Markdown**. Always include all four sections in the output.\n\n"
+        "Always include all four sections in the output.\n\n"
     
         "---\n"
         "### Example Response Format:\n"
-        "**📄 Policy Details:**\n"
+        "📄 Policy Details:\n"
         "- ...\n\n"
-        "**🧠 Simplified Explanation:**\n"
+        "🧠 Simplified Explanation:\n"
         "- ...\n\n"
-        "**💡 Advisor’s Practical Tip:**\n"
+        "💡 Advisor’s Practical Tip:\n"
         "- ...\n\n"
-        "**⚠️ Caveats and Exclusions:**\n"
+        "⚠️ Caveats and Exclusions:\n"
         "- ...\n"
         "---"
         "---\n"
         "### Example Response:\n"
-        "**📄 Policy Details:**\n- The policy offers 24-month waiting period for pre-existing conditions.\n\n"
-        "**🧠 Simplified Explanation:**\n- You have to wait 2 years before claims related to past illnesses are covered.\n\n"
-        "**💡 Advisor’s Practical Tip:**\n- Consider a top-up or rider that waives this waiting period.\n\n"
-        "**⚠️ Caveats and Exclusions:**\n- Diabetes and hypertension are included in pre-existing illnesses list.\n\n"
+        "📄 Policy Details:\n- The policy offers 24-month waiting period for pre-existing conditions.\n\n"
+        "🧠 Simplified Explanation:\n- You have to wait 2 years before claims related to past illnesses are covered.\n\n"
+        "💡 Advisor’s Practical Tip:\n- Consider a top-up or rider that waives this waiting period.\n\n"
+        "⚠️ Caveats and Exclusions:\n- Diabetes and hypertension are included in pre-existing illnesses list.\n\n"
     )