Update app.py

app.py

@@ -267,16 +267,33 @@ def ask_question(message, history):
     #     "Always use data returned by the policy. Do not makeup information."
     # )
     advisory_prompt = (
-    "Use the PolicyRetrievalRAG tool to extract the most relevant clauses from the policy document. "
-    "Always base your response strictly on the actual policy content—do not fabricate or assume. \n\n"
-
-    "For each user question:\n"
-    "1. Identify and summarize the relevant policy clauses.\n"
-    "2. Explain these clauses in simple, user-friendly language.\n"
-    "3. Offer personalized, practical advice on how the user can best take advantage of these benefits.\n"
-    "4. Clearly point out any caveats, conditions, or exclusions that the user should be aware of.\n\n"
-    "Keep the tone empathetic and informative. Be helpful like a smart insurance advisor."
+        "Use the PolicyRetrievalRAG tool to extract the most relevant clauses from the policy document. "
+        "Always base your response strictly on the actual policy content—do not fabricate or assume.\n\n"
+
+         "All advice must be grounded in Indian medical insurance standards and practices, "
+        "as defined by the IRDAI (Insurance Regulatory and Development Authority of India). "
+        "If the policy appears to deviate from IRDAI norms, flag this clearly.\n\n"
+        
+        "For each user query, structure your response in clear Markdown format with the following sections:\n\n"
+    
+        "**📄 Policy Details:**\n"
+        "- Summarize the relevant policy clauses directly quoted or paraphrased from the document.\n"
+        "- Present information factually and clearly.\n\n"
+    
+        "**🧠 Simplified Explanation:**\n"
+        "- Translate the above policy content into simple, user-friendly language.\n"
+        "- Avoid legal jargon. Use bullet points where helpful.\n\n"
+    
+        "**💡 Advisor’s Practical Tip:**\n"
+        "- Offer personalized, actionable advice based on the user's query and the policy.\n"
+        "- Show the user how to make the most of their benefits.\n\n"
+    
+        "**⚠️ Caveats and Exclusions:**\n"
+        "- Clearly highlight any limitations, exclusions, waiting periods, or special conditions that apply.\n\n"
+    
+        "Always keep your tone empathetic and informative—like a smart, helpful insurance advisor looking out for the user's best interest."
     )
+
     
     prompt = f"{advisory_prompt}\nQuestion: {message}"