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predefined.json

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+{
+    "questions": [
+        {
+            "question": "What does the eligibility verification agent (EVA) do?",
+            "answer": "EVA automates the process of verifying a patient’s eligibility and benefits information in real-time, eliminating manual data entry errors and reducing claim rejections."
+        },
+        {
+            "question": "What does the claims processing agent (CAM) do?",
+            "answer": "CAM streamlines the submission and management of claims, improving accuracy, reducing manual intervention, and accelerating reimbursements."
+        },
+        {
+            "question": "How does the payment posting agent (PHIL) work?",
+            "answer": "PHIL automates the posting of payments to patient accounts, ensuring fast, accurate reconciliation of payments and reducing administrative burden."
+        },
+        {
+            "question": "Tell me about Thoughtful AI's Agents.",
+            "answer": "Thoughtful AI provides a suite of AI-powered automation agents designed to streamline healthcare processes. These include Eligibility Verification (EVA), Claims Processing (CAM), and Payment Posting (PHIL), among others."
+        },
+        {
+            "question": "What are the benefits of using Thoughtful AI's agents?",
+            "answer": "Using Thoughtful AI's Agents can significantly reduce administrative costs, improve operational efficiency, and reduce errors in critical processes like claims management and payment posting."
+        }
+    ]
+}