review_id,date,review_text,star_rating,sentiment_score,sentiment_label REV0001,2025-04-08,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0002,2025-02-16,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0003,2025-04-15,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0004,2025-04-02,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0005,2025-02-14,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0006,2025-04-20,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0007,2025-03-15,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0008,2025-05-01,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0009,2025-04-15,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0010,2025-03-27,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0011,2025-01-28,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0012,2025-01-04,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0013,2025-01-13,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0014,2025-04-28,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0015,2025-04-13,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0016,2025-04-04,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0017,2025-04-19,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0018,2025-02-15,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0019,2025-02-15,"Standard service, average waiting time.",3,0.0,Neutral REV0020,2025-02-05,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0021,2025-04-11,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0022,2025-02-11,"The system works fine, nothing special.",3,-0.1174,Negative REV0023,2025-03-31,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0024,2025-04-09,"Standard service, average waiting time.",3,0.0,Neutral REV0025,2025-01-27,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0026,2025-04-05,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0027,2025-04-07,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0028,2025-04-10,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0029,2025-04-19,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0030,2025-04-20,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0031,2025-02-12,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0032,2025-03-20,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0033,2025-02-10,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0034,2025-01-13,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0035,2025-03-23,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0036,2025-02-10,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0037,2025-03-23,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0038,2025-04-07,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0039,2025-01-26,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0040,2025-04-20,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0041,2025-02-14,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0042,2025-04-14,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0043,2025-04-25,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0044,2025-04-07,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0045,2025-01-22,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0046,2025-01-03,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0047,2025-01-25,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0048,2025-04-27,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0049,2025-04-07,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0050,2025-02-20,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0051,2025-01-26,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0052,2025-01-12,"The system works fine, nothing special.",3,-0.1174,Negative REV0053,2025-04-20,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0054,2025-01-19,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0055,2025-03-10,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0056,2025-02-20,"Standard service, average waiting time.",3,0.0,Neutral REV0057,2025-04-28,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0058,2025-01-14,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0059,2025-03-20,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0060,2025-02-11,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0061,2025-02-26,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0062,2025-02-01,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0063,2025-03-27,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0064,2025-01-04,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0065,2025-01-29,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0066,2025-02-01,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0067,2025-02-26,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0068,2025-01-19,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0069,2025-02-07,"The system works fine, nothing special.",3,-0.1174,Negative REV0070,2025-01-03,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0071,2025-04-18,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0072,2025-02-23,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0073,2025-02-22,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0074,2025-04-19,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0075,2025-03-22,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0076,2025-04-06,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0077,2025-04-01,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0078,2025-04-13,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0079,2025-02-25,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0080,2025-02-16,"Standard service, average waiting time.",3,0.0,Neutral REV0081,2025-02-10,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0082,2025-01-10,"Standard service, average waiting time.",3,0.0,Neutral REV0083,2025-02-11,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0084,2025-04-12,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0085,2025-01-13,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0086,2025-03-10,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0087,2025-01-14,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0088,2025-04-03,"Used the queue system today, it was okay.",3,0.2263,Positive REV0089,2025-04-02,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0090,2025-03-01,"Used the queue system today, it was okay.",3,0.2263,Positive REV0091,2025-03-15,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0092,2025-02-28,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0093,2025-03-05,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0094,2025-01-09,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0095,2025-01-03,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0096,2025-03-13,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0097,2025-04-25,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0098,2025-03-03,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0099,2025-01-09,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0100,2025-01-09,"Standard service, average waiting time.",3,0.0,Neutral REV0101,2025-03-14,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0102,2025-04-25,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0103,2025-04-02,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0104,2025-02-25,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0105,2025-02-20,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0106,2025-03-26,"Used the queue system today, it was okay.",3,0.2263,Positive REV0107,2025-02-09,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0108,2025-02-12,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0109,2025-03-14,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0110,2025-01-19,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0111,2025-04-21,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0112,2025-03-20,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0113,2025-04-02,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0114,2025-03-17,"Standard service, average waiting time.",3,0.0,Neutral REV0115,2025-04-10,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0116,2025-03-20,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0117,2025-03-09,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0118,2025-04-04,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0119,2025-04-04,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0120,2025-02-01,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0121,2025-04-17,"Used the queue system today, it was okay.",3,0.2263,Positive REV0122,2025-01-04,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0123,2025-04-04,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0124,2025-02-12,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0125,2025-01-13,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0126,2025-03-15,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0127,2025-04-14,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0128,2025-02-18,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0129,2025-01-18,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0130,2025-01-24,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0131,2025-02-09,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0132,2025-01-23,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0133,2025-04-23,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0134,2025-03-05,"Standard service, average waiting time.",3,0.0,Neutral REV0135,2025-01-24,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0136,2025-02-21,"Standard service, average waiting time.",3,0.0,Neutral REV0137,2025-01-30,"Used the queue system today, it was okay.",3,0.2263,Positive REV0138,2025-03-24,"Standard service, average waiting time.",3,0.0,Neutral REV0139,2025-02-13,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0140,2025-04-07,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0141,2025-03-09,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0142,2025-01-03,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0143,2025-03-13,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0144,2025-03-29,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0145,2025-01-13,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0146,2025-01-01,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0147,2025-01-01,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0148,2025-02-19,"Standard service, average waiting time.",3,0.0,Neutral REV0149,2025-01-04,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0150,2025-04-20,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0151,2025-01-23,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0152,2025-03-23,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0153,2025-01-24,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0154,2025-02-14,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0155,2025-04-22,"The system works fine, nothing special.",3,-0.1174,Negative REV0156,2025-03-18,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0157,2025-03-15,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0158,2025-04-25,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0159,2025-04-01,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0160,2025-03-06,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0161,2025-04-15,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0162,2025-01-04,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0163,2025-04-30,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0164,2025-04-14,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0165,2025-04-30,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0166,2025-01-14,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0167,2025-03-29,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0168,2025-03-17,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0169,2025-04-26,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0170,2025-03-05,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0171,2025-03-19,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0172,2025-03-20,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0173,2025-05-01,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0174,2025-04-29,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0175,2025-04-11,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0176,2025-05-01,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0177,2025-03-27,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0178,2025-02-13,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0179,2025-02-16,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0180,2025-01-31,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0181,2025-01-25,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0182,2025-01-06,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0183,2025-01-08,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0184,2025-04-14,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0185,2025-04-19,"The system works fine, nothing special.",3,-0.1174,Negative REV0186,2025-03-26,"The system works fine, nothing special.",3,-0.1174,Negative REV0187,2025-04-27,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0188,2025-04-07,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0189,2025-02-06,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0190,2025-01-18,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0191,2025-04-08,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0192,2025-02-07,"Used the queue system today, it was okay.",3,0.2263,Positive REV0193,2025-02-21,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0194,2025-02-18,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0195,2025-03-04,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0196,2025-03-04,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0197,2025-02-11,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0198,2025-03-20,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0199,2025-02-09,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0200,2025-04-11,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0201,2025-04-09,"Standard service, average waiting time.",3,0.0,Neutral REV0202,2025-03-09,"The system works fine, nothing special.",3,-0.1174,Negative REV0203,2025-01-25,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0204,2025-02-09,"The system works fine, nothing special.",3,-0.1174,Negative REV0205,2025-03-24,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0206,2025-04-05,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0207,2025-03-10,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0208,2025-01-07,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0209,2025-02-19,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0210,2025-02-15,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0211,2025-04-16,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0212,2025-04-05,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0213,2025-03-07,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0214,2025-03-29,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0215,2025-04-27,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0216,2025-01-13,"Used the queue system today, it was okay.",3,0.2263,Positive REV0217,2025-01-24,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0218,2025-04-02,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0219,2025-01-10,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0220,2025-03-05,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0221,2025-03-15,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0222,2025-01-06,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0223,2025-01-27,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0224,2025-04-29,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0225,2025-01-01,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0226,2025-03-26,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0227,2025-01-23,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0228,2025-04-16,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0229,2025-02-17,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0230,2025-01-06,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0231,2025-01-19,"Used the queue system today, it was okay.",3,0.2263,Positive REV0232,2025-03-21,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0233,2025-04-23,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0234,2025-03-29,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0235,2025-01-27,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0236,2025-02-22,"Standard service, average waiting time.",3,0.0,Neutral REV0237,2025-02-23,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0238,2025-02-18,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0239,2025-04-18,"Standard service, average waiting time.",3,0.0,Neutral REV0240,2025-04-15,"Used the queue system today, it was okay.",3,0.2263,Positive REV0241,2025-02-02,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0242,2025-03-22,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0243,2025-01-06,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0244,2025-01-17,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0245,2025-01-10,"Used the queue system today, it was okay.",3,0.2263,Positive REV0246,2025-01-15,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0247,2025-04-26,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0248,2025-01-09,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0249,2025-03-10,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0250,2025-01-22,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0251,2025-03-29,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0252,2025-02-06,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0253,2025-02-06,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0254,2025-01-14,"Standard service, average waiting time.",3,0.0,Neutral REV0255,2025-02-20,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0256,2025-01-12,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0257,2025-01-26,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0258,2025-03-08,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0259,2025-03-02,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0260,2025-01-14,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0261,2025-01-30,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0262,2025-04-17,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0263,2025-01-24,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0264,2025-04-08,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0265,2025-01-31,"The system works fine, nothing special.",3,-0.1174,Negative REV0266,2025-03-20,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0267,2025-02-26,"Standard service, average waiting time.",3,0.0,Neutral REV0268,2025-02-26,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0269,2025-03-26,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0270,2025-04-09,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0271,2025-04-03,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0272,2025-01-06,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0273,2025-01-20,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0274,2025-04-21,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0275,2025-04-28,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0276,2025-02-14,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0277,2025-01-26,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0278,2025-02-20,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0279,2025-01-20,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0280,2025-03-06,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0281,2025-01-29,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0282,2025-03-22,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0283,2025-02-12,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0284,2025-01-04,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0285,2025-01-09,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0286,2025-03-19,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0287,2025-03-13,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0288,2025-01-19,"Used the queue system today, it was okay.",3,0.2263,Positive REV0289,2025-01-08,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0290,2025-03-29,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0291,2025-02-22,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0292,2025-03-21,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0293,2025-04-03,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0294,2025-02-17,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0295,2025-01-19,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0296,2025-03-29,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0297,2025-01-01,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0298,2025-01-01,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0299,2025-04-15,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0300,2025-04-09,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0301,2025-04-20,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0302,2025-04-08,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0303,2025-03-14,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0304,2025-01-03,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0305,2025-04-30,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0306,2025-02-06,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0307,2025-02-27,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0308,2025-03-29,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0309,2025-03-20,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0310,2025-02-14,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0311,2025-03-03,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0312,2025-02-28,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0313,2025-01-29,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0314,2025-02-06,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0315,2025-02-19,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0316,2025-04-23,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0317,2025-02-17,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0318,2025-02-25,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0319,2025-01-19,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0320,2025-02-28,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0321,2025-04-01,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0322,2025-02-21,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0323,2025-04-18,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0324,2025-01-27,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0325,2025-02-23,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0326,2025-02-28,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0327,2025-02-26,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0328,2025-03-01,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0329,2025-02-13,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0330,2025-03-27,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0331,2025-01-18,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0332,2025-02-01,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0333,2025-04-02,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0334,2025-03-14,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0335,2025-04-22,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0336,2025-04-26,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0337,2025-03-12,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0338,2025-02-17,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0339,2025-01-28,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0340,2025-01-19,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0341,2025-01-14,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0342,2025-02-08,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0343,2025-01-07,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0344,2025-01-28,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0345,2025-03-12,"Standard service, average waiting time.",3,0.0,Neutral REV0346,2025-03-26,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0347,2025-04-30,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0348,2025-01-24,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0349,2025-01-04,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0350,2025-02-19,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0351,2025-02-04,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0352,2025-03-24,"Used the queue system today, it was okay.",3,0.2263,Positive REV0353,2025-03-15,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0354,2025-01-20,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0355,2025-02-10,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0356,2025-02-01,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0357,2025-04-08,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0358,2025-02-10,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0359,2025-03-28,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0360,2025-04-11,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0361,2025-01-11,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0362,2025-01-02,"The system works fine, nothing special.",3,-0.1174,Negative REV0363,2025-02-12,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0364,2025-02-10,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0365,2025-01-26,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0366,2025-01-28,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0367,2025-04-18,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0368,2025-02-16,"The system works fine, nothing special.",3,-0.1174,Negative REV0369,2025-03-16,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0370,2025-03-02,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0371,2025-04-01,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0372,2025-02-07,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0373,2025-01-13,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0374,2025-04-26,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0375,2025-01-21,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0376,2025-01-16,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0377,2025-01-21,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0378,2025-03-31,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0379,2025-03-30,"Standard service, average waiting time.",3,0.0,Neutral REV0380,2025-01-15,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0381,2025-04-27,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0382,2025-01-13,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0383,2025-01-18,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0384,2025-03-02,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0385,2025-03-03,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0386,2025-04-09,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0387,2025-03-17,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0388,2025-04-30,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0389,2025-03-16,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0390,2025-02-27,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0391,2025-03-04,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0392,2025-04-24,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0393,2025-01-11,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0394,2025-01-09,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0395,2025-01-18,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0396,2025-03-28,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0397,2025-04-28,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0398,2025-01-15,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0399,2025-03-23,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0400,2025-02-07,"Standard service, average waiting time.",3,0.0,Neutral REV0401,2025-02-15,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0402,2025-01-03,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0403,2025-01-22,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0404,2025-04-19,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0405,2025-01-25,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0406,2025-03-08,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0407,2025-03-04,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0408,2025-04-26,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0409,2025-01-07,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0410,2025-03-31,"Used the queue system today, it was okay.",3,0.2263,Positive REV0411,2025-02-03,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0412,2025-02-25,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0413,2025-01-06,"Standard service, average waiting time.",3,0.0,Neutral REV0414,2025-04-06,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0415,2025-03-26,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0416,2025-02-12,"The system works fine, nothing special.",3,-0.1174,Negative REV0417,2025-01-17,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0418,2025-04-05,"The system works fine, nothing special.",3,-0.1174,Negative REV0419,2025-02-08,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0420,2025-01-26,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0421,2025-02-18,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0422,2025-01-05,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0423,2025-03-31,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0424,2025-02-12,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0425,2025-04-13,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0426,2025-02-22,"System is slow and buggy, kept refreshing my position.",1,0.0,Neutral REV0427,2025-01-17,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0428,2025-04-03,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0429,2025-03-12,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0430,2025-03-04,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0431,2025-02-04,"Standard service, average waiting time.",3,0.0,Neutral REV0432,2025-04-27,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0433,2025-04-28,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0434,2025-04-14,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0435,2025-04-21,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0436,2025-01-03,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0437,2025-04-14,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0438,2025-02-01,"The system works fine, nothing special.",3,-0.1174,Negative REV0439,2025-01-23,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0440,2025-01-09,"Standard service, average waiting time.",3,0.0,Neutral REV0441,2025-03-15,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0442,2025-04-10,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0443,2025-04-21,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0444,2025-01-02,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0445,2025-04-05,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0446,2025-04-22,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0447,2025-01-20,"The system works fine, nothing special.",3,-0.1174,Negative REV0448,2025-03-22,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive REV0449,2025-04-11,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0450,2025-03-20,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0451,2025-01-08,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0452,2025-01-26,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0453,2025-01-24,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0454,2025-04-02,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0455,2025-01-01,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0456,2025-04-12,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0457,2025-01-27,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0458,2025-04-02,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0459,2025-02-19,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0460,2025-03-22,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0461,2025-03-02,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0462,2025-04-01,Smooth experience from start to finish. Highly recommend.,5,0.4201,Positive REV0463,2025-03-19,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0464,2025-03-02,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0465,2025-04-04,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0466,2025-02-26,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0467,2025-03-06,"Used the queue system today, it was okay.",3,0.2263,Positive REV0468,2025-01-11,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0469,2025-01-26,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0470,2025-01-19,I love that I could reschedule my ticket without losing my place.,5,0.7494,Positive REV0471,2025-03-31,"Used the queue system today, it was okay.",3,0.2263,Positive REV0472,2025-03-31,The app crashed twice and I lost my ticket. Very frustrating.,1,-0.6697,Negative REV0473,2025-01-25,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0474,2025-04-19,No notification was sent and I missed my turn. Awful.,1,-0.7506,Negative REV0475,2025-04-07,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0476,2025-01-21,"Used the queue system today, it was okay.",3,0.2263,Positive REV0477,2025-03-23,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0478,2025-03-18,"Standard service, average waiting time.",3,0.0,Neutral REV0479,2025-03-06,"Got my turn eventually, no issues but no wow factor.",3,-0.6916,Negative REV0480,2025-01-28,"Standard service, average waiting time.",3,0.0,Neutral REV0481,2025-02-02,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0482,2025-04-05,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0483,2025-03-09,"Wait times are completely inaccurate, total waste of time.",1,-0.5198,Negative REV0484,2025-03-25,"The system works fine, nothing special.",3,-0.1174,Negative REV0485,2025-02-06,"Confusing interface, my elderly mother could not use it at all.",1,-0.2263,Negative REV0486,2025-01-09,The priority feature for elderly is a fantastic touch. Very thoughtful.,5,0.7574,Positive REV0487,2025-01-09,"Terrible experience, waited 2 hours despite the estimate saying 30 minutes.",1,-0.4767,Negative REV0488,2025-02-14,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0489,2025-03-21,"Excellent service, the virtual queue saved me so much time!",5,0.7777,Positive REV0490,2025-01-11,Best queue system I have ever used. Modern and user-friendly.,5,0.6369,Positive REV0491,2025-01-02,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0492,2025-02-10,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0493,2025-03-31,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0494,2025-03-14,"Amazing system, no more standing in line. Got notified perfectly on time.",5,0.7783,Positive REV0495,2025-04-04,"Standard service, average waiting time.",3,0.0,Neutral REV0496,2025-02-27,Got expired ticket without any warning. Had to start over.,1,0.2584,Positive REV0497,2025-04-06,"Fast, efficient, and the wait time estimate was spot on.",5,0.4215,Positive REV0498,2025-02-17,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0499,2025-02-08,Cancelled my appointment by mistake and could not recover it.,1,-0.5267,Negative REV0500,2025-02-10,My grandmother got priority access immediately. Wonderful service.,5,0.5719,Positive