# ==========================
# Complaint Letter Generator
# ==========================

# All templates stored in a Python dictionary
templates = {
    "electricity": """
To: {recipient}
Address: {recipient_address}

From: {sender_name}
CNIC: {cnic}
Phone: {phone}
Address: {sender_address}

Subject: Complaint Regarding {issue} in {area}

Respected Sir/Madam,

I am writing to report that {issue} has been occurring in the area of {area} for the past {duration}. 
This issue relates to Account / Meter No: {meter_no}, and has caused repeated inconvenience to the residents.

The disruption has affected daily life, including household activities, work, and studies. 
Such irregularities in electricity supply create significant difficulty for the community.

I respectfully request your office to kindly inspect this matter and resolve the issue at the earliest. 
Your prompt action will be deeply appreciated.

Sincerely,
{sender_name}
""",

    "generic": """
To: {recipient}
Address: {recipient_address}

From: {sender_name}
CNIC: {cnic}
Phone: {phone}
Address: {sender_address}

Subject: Complaint Regarding {issue}

Respected Sir/Madam,

I wish to formally report the following issue: {issue}. 
The problem has been ongoing in the area of {area} for the past {duration}. 
The related Account / Meter No (if applicable) is: {meter_no}.

This issue is causing inconvenience to residents and affects daily life.

I respectfully request early resolution of this matter. 
Your prompt response will be highly appreciated.

Sincerely,
{sender_name}
"""
}

# ==========================
# User Input Section
# ==========================

print("=== WAPDA Complaint Letter Generator ===")

template_type = input("Enter template type (electricity / generic): ").strip().lower()
issue = input("Enter the issue: ")
area = input("Enter the area: ")
meter_no = input("Enter Account No / Meter No: ")
duration = input("Enter duration of issue: ")

# Sender Info
sender_name = input("Your Name: ")
cnic = input("Your CNIC: ")
phone = input("Your Phone: ")
sender_address = input("Your Address: ")

# Recipient Info
recipient = input("Recipient Name/Designation: ")
recipient_address = input("Recipient Office Address: ")

# ==========================
# Generate Letter
# ==========================

if template_type not in templates:
    print("\nInvalid template type! Showing generic letter.\n")
    template_type = "generic"

letter = templates[template_type].format(
    issue=issue,
    area=area,
    meter_no=meter_no,
    duration=duration,
    sender_name=sender_name,
    cnic=cnic,
    phone=phone,
    sender_address=sender_address,
    recipient=recipient,
    recipient_address=recipient_address
)

# ==========================
# Output Letter
# ==========================
print("\n======================= Generated Complaint Letter =======================\n")
print(letter)
print("==========================================================================")